Desa CGD3924NR Gas Heater User Manual

YELLOW FLAME DESIGN
UNVENTED (VENT-FREE)
NATURAL GAS LOG HEATER
This appliance may be installed in an aftermarket* manufactured (mobile) home, where
not prohibited by state or local codes. This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
OWNER’S OPERATION AND INSTALLATION MANUAL
24" Remote/
ThermostaticallyControlled Model
®
CGD3924NR
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service
agency, or the gas supplier.
ON
O
PIL T
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
LO
F
OF
HI
REMOTE
OFF
WARNING: Improper installation, adjustment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installation and operational procedures. For
assistance or additional information
consult a qualified installer, service
agency, or the gas supplier.
WARNING: This gas log set is for installation in a masonry solid fuel burning
fireplace or a U.L. listed manufactured
solid fuel burning fireplace.
WARNING: This is an unvented gasfired heater. It uses air (oxygen) from
the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to
Air for Combustion and Ventilation section in this manual.
Save this manual for future reference.
CONTENTS
SECTION
PAGE
Safety Information ................................................................................... 2
Product Identification .............................................................................. 4
Local Codes ............................................................................................. 4
Unpacking................................................................................................ 4
Product Features ...................................................................................... 4
Air for Combustion and Ventilation ........................................................ 5
Installing .................................................................................................. 8
Check Gas Type ............................................................................... 8
Installation and Clearances (Vent-Free Operation Only) ................. 9
Installing Heater Base Assembly ..................................................... 13
Connecting to Gas Supply ................................................................ 15
Checking Gas Connections .............................................................. 16
Installing Logs .................................................................................. 18
Operating Heater ..................................................................................... 19
Inspecting Burners ................................................................................... 22
Cleaning and Maintenance ...................................................................... 23
Troubleshooting ....................................................................................... 23
Technical Service .................................................................................... 27
Specifications .......................................................................................... 27
Service Hints ........................................................................................... 27
Wiring Diagram ....................................................................................... 27
Replacement Parts ................................................................................... 28
Parts Central ............................................................................................ 28
Accessories .............................................................................................. 29
Illustrated Parts Lists ............................................................................... 30
Warranty Information .............................................................................. Back Cover
SAFETY
INFORMATION
WARNINGS
IMPORTANT: Read this owner’s manual carefully and completely before
trying to assemble, operate, or service this heater. Improper use of this
heater can cause serious injury or death from burns, fire, explosion,
electrical shock, and carbon monoxide poisoning.
DANGER
Carbon monoxide poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble
the flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not
be working properly. Get fresh air at once! Have heater serviced. Some people are more
affected by carbon monoxide than others. These include pregnant women, people with
heart or lung disease or anemia, those under the influence of alcohol, and those at high
altitudes.
Natural Gas: Natural gas is odorless. An odor-making agent is added to the gas. The odor
helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present
even though no odor exists.
Make certain you read and understand all Warnings. Keep this manual for reference. It is
your guide to safe and proper operation of this heater.
2
Safety Information continues on next page
103343
SAFETY
INFORMATION
WARNINGS Continued
WARNING: Any change to this heater or its controls can be dangerous.
Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not
convertible for use with other gases.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call the fire department
3. This heater shall not be installed in a bedroom or bathroom.
4. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 36 inches from the
front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
5. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of
soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly
heated. Inspect chimney flue for damage. If damaged, operate heater with flue damper closed.
6. If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater
with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace opening
has vents at the bottom, you must open the vents before operating heater.
7. You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed
before running heater.
8. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a
qualified service person. Note: During initial operation, slight smoking may occur due to log curing
and heater burning manufacturing residues.
9. Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns.
Ceiling fans may create drafts that alter burner flame patterns. Altered burner patterns can cause
sooting.
10. Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this
heater.
11. This heater needs fresh, outside air ventilation to run properly. This heater has an oxygen depletion
sensor (ODS) pilot light safety system. The ODS shuts down the heater if not enough fresh air is
available. See Air for Combustion and Ventilation, pages 5 through 7. If heater keeps shutting off,
see Troubleshooting, pages 23 through 26.
12. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
13. Do not use this heater to cook food or burn paper or other objects.
14. Never place any objects on the heater.
15. Heater base assembly becomes very hot when running heater. Keep children and adults away from
hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown.
Allow surface to cool before touching.
16. Carefully supervise young children when they are in the room with heater. When using the hand-held
remote accessory, keep remote selector switch in the OFF position to prevent children from turning
on burners with hand-held remote control unit.
17. Do not use heater if any part has been exposed to or under water. Immediately call a qualified service
technician to inspect the room heater and to replace any part of the control system and any gas control
which has been under water.
18. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dime-sized or
larger).
19. Turn heater off and let cool before servicing, installing, or repairing. Make sure the remote selector
switch is in the OFF position. Only a qualified service person should install, service, or repair heater.
20. Make sure the remote selector switch is in the OFF position when you are away from home for long
periods of time.
21. This heater must not be connected to any external electrical source.
22. Operating heater above elevations of 4,500 feet may cause pilot outage.
3
103343
PRODUCT
IDENTIFICATION
Crossover Log
Back Log
Front Log
Burner
HI
TE
MA
MP
N
LO
AU
TO
ON
OF
F
ST
AT
US
Remote
Control
Piezo
Ignitor
Remote
Selector
Switch
Flame
Adjustment
Control Knob
Knob
Middle Log
Base Grate
Figure 1 - Vent-Free Gas Log Heater
LOCAL CODES
Install and use heater with care. Follow all local codes. In the absence of local
codes, use the latest edition of The National Fuel Gas Code ANSI Z223, also
known as NFPA 54*.
*Available from: American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
PRODUCT
FEATURES
1. Remove logs and heater base assembly from carton. Note: Do not pick up
heater base assembly by burners. This could damage heater. Always handle
base assembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform dealer
where you bought heater.
Operation
This heater is clean burning. It requires no outside venting. There is no heat loss out
a vent or up a chimney. Heat is generated by realistic dancing, yellow flames. This
heater is designed for vent-free operation with flue damper closed. State and local
codes in some areas prohibit the use of vent-free heaters. You can operate heater as
a vented product by opening flue damper.
Safety Pilot
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS).
The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot
shuts off the heater if there is not enough fresh air.
4
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
103343
AIR FOR
COMBUSTION
AND
VENTILATION
WARNING
This heater shall not be installed in a confined space unless
provisions are provided for adequate combustion and ventilation
air. Read the following instructions to insure proper fresh air for
this and other fuel-burning appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods help reduce heat loss in homes. Home
owners weather strip and caulk around windows and doors to keep the cold air out
and the warm air in. During heating months, home owners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe.
Fresh air must enter your home. All fuel-burning appliances need fresh air for
proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from
the house to operate. You must provide adequate fresh air for these appliances.
This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following is exerpts from National Fuel Gas Code. NFPA 54/ANSI Z223.1,
Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Contruction; 2. Unconfined Space; 3. Confined Space.
The information on pages 5 through 7 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm or less with openings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as joints around window
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 7.
If your home does not meet all of the three criteria above, proceed to page 6.
Confined Space and Unconfined Space
The National Fuel Gas Code (ANSIZ2123.1, 1992 Section 5.3) defines a confined
space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space
and an unconfined space as a space whose volume is not less than 50 cubic feet per
1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the space in which the
appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless passageways or
ventilation grills between them.
Continued
5
103343
AIR FOR
COMBUSTION
AND
VENTILATION
Continued
DETERMINING AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height =
___________________
cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) =
2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space
can support.
____________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr
the space can support)
Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances*
Total
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
+ ___________________ Btu/Hr
= ___________________ Btu/Hr
Example:
Gas water heater
40,000
Btu/Hr
Vent-free heater
+
39,000
Btu/Hr
Total
=
79,000
Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr
used.
_________________ Btu/Hr (maximum the space can support)
_________________ Btu/Hr (actual amount of Btu/Hr used)
Example:
51,200
79,000
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air.
Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 7.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space
is an unconfined space. You will need no additional fresh air ventilation.
6
103343
AIR FOR
COMBUSTION
AND
VENTILATION
Continued
WARNING
If the area in which the heater may be operated is smaller than
that defined as an unconfined space, provide adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1, 1992, Section 5.3.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within 12"
of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see
options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3,
Figure 2). Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3, Air
for Combustion and Ventilation for required size of ventilation grills or ducts.
WARNING
Rework worksheet, adding the space of the adjoining unconfined
space. The combined spaces must have enough fresh air to supply all
appliances in both spaces.
12"
Ventilation
Grills
Into Adjoining
Room,
Option 1
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option
3
12"
Figure 2 - Ventilation Air from Inside Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect
these items directly to the outdoors or spaces open to the outdoors. These spaces include
attics and crawl spaces.
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermostatcontrolled power vent. Heated air entering the attic will activate the power vent.
Outlet
Air
Outlet
Air
Ventilated
Attic
To Attic
To
Crawl
Space
Inlet
Air
Inlet Air
Ventilated
Crawl Space
Figure 3 - Ventilation Air from Outdoors
103343
7
INSTALLING
NOTICE
A qualified service person must install heater. Follow all local codes.
NOTICE
State or local codes may only allow operation of this appliance in a
vented configuration. Check your state or local codes.
WARNING
Make sure the remote selector switch is in the OFF position before
installing heater.
WARNING
Before installing in a solid fuel burning fireplace, the chimney flue
and firebox must be cleaned of soot, creosote, ashes and loose paint
by a qualified chimney cleaner. Creosote will ignite if highly heated.
Inspect chimney flue for damage. If damaged, operate heater with
flue damper closed.
WARNING
Seal any fresh air vents or ash clean-out doors located on floor or wall
of fireplace. If not, drafting may cause pilot outage or sooting. Use a
heat-resistant sealant. Do not seal chimney flue damper.
WARNING
Never install the heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are
less than 36 inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
CAUTION
This heater creates warm air currents. These currents move heat
to wall surfaces next to heater. Installing heater next to vinyl or
cloth wall coverings or operating heater where impurities in the air
(such as tobacco smoke) exist, may discolor walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is benefi-
cial, installing heater in rooms without enough ventilation air may cause mildew to
form from too much moisture. See Air for Combustion and Ventilation, pages 5
through 7.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, do not install heater.
Call dealer where you bought heater for proper type heater.
8
103343
INSTALLING
INSTALLATION AND CLEARANCES (Vent-Free Operation Only)
Continued
WARNING
Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling, and adjoining wall.
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Log Size
Side Wall
Ceiling
24"
16"
42"
LOG SIZING REQUIREMENTS
Log
Size
24"
Minimum Firebox Size
Height
Depth
17"
14"
Front Width
26"
Carefully follow the instructions below. This will ensure safe installation into a
masonry or U.L. listed manufactured fireplace.
Minimum Wall and Ceiling Clearances (see Figure 4)
A. Clearances from the side of the fireplace opening to any combustible wall
should not be less than 16 inches.
B. Clearances from the top of the fireplace opening to the ceiling should not be
less than 42 inches.
42"
16"
Left and Right
Sides
Figure 4 - Minimum Clearance to Wall and Ceiling
Continued
103343
9
INSTALLING
Continued
Minimum Non Combustible Material Clearances
If Not Using Mantel
Note: If using a mantel, go to page 11. If not using a mantel, follow the informa-
tion on this page.
You must have non combustible material(s) above the fireplace opening. Non
combustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have non combustible material behind it. Non
combustible material must extend at least 8" up (for all models). If non combustible material is less than 12", you must install the fireplace hood accessory (24"
and 30" models only). See chart below and Figure 5 for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate
heater with chimney flue damper open.
Non-Combustible
Material Distance (A)
Requirements for
Safe Installation
12" or more
Non combustible material okay.
Between 8" and 12"
Install fireplace hood accessory (GA6050 or
GA6052, see Accessories, page 29).
Less than 8"
Non combustible material must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material, you must operate heater
with flue damper open.
Heat Resistant
Material
(A)
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace
10
103343
INSTALLING
Continued
Minimum Non Combustible Material Clearances
If Using Mantel
You must have non combustible material(s) above the fireplace opening. Non
combustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have non combustible material behind it. Non
combustible material must extend at least 8 inches up (for all models). If non
combustible material is less than 12", you must install the fireplace hood accessory (24" and 30" models only). Even if non combustible material is more than
12", you may need the hood accessory to deflect heat away from your mantel
shelf. See chart below and Figures 6 and 7 for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate
heater with chimney flue damper open.
Non-Combustible
Material Distance (A)
Requirements for
Safe Installation
12" or more
Non combustible material okay.
Between 8" and 12"
Install fireplace hood accessory (GA6050 or
GA6052, see Accessories, page 29).
Less than 8"
Non combustible material must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material, you must operate heater
with flue damper open.
Mantel Clearances
If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6).
Mantel Shelf
10"
Underside of
Mantel Shelf
8"
6"
2 1/2"
All minimum
distances are
in inches
Minimum NonCombustible
Material
(A)
12"
20"
241/2"
271/2"
30"
Log Set
24"/30" Models
8"
14"
163/4"
181/2"
20"
18" Model
Top of Fireplace
Opening
Minimum NonCombustible
Material Height
Distances to
Underside of
Mantel
Figure 6 - Minimum Mantel Clearances Without Using Hood
If above minimum clearances are not met, you must have a hood. Follow
minimum clearances shown in Figure 7 when using hood.
Continued
103343
11
INSTALLING
Mantel Shelf
12"
Underside of
Mantel Shelf
10"
Continued
8"
6"
2 1/2"
Minimum NonCombustible
Material
All minimum
distances are
in inches
Log Set
8"
Min.
12"
15"
18"
18", 24", 30"
Models
20"
Top of Fireplace
Opening
Hood
(GA6050, GA6052)
Distances to
Underside of
Mantel
Figure 7 - Minimum Mantel Clearances When Using Hood
If your installation does not meet the above minimum clearances, you must:
• operate the logs only with the flue damper open, OR
• raise the mantel to an acceptable height, OR
• remove the mantel.
Floor Clearances
A. If installing appliance on the floor level, you must maintain the minimum
distance of 14" to combustibles (see Figure 8).
Combustible
Material
14"
Min.
Non-Combustible Material
Figure 8 - Minimum Fireplace Clearances If Installed at Floor Level
B. If combustible materials are less than 14" to the fireplace, you must install
appliance at least 5" above the combustible flooring (see Figure 9).
Hearth
Combustible
Material
5"
Min.
12
Figure 9 - Minimum Fireplace Clearances Above Combustible Flooring
103343
INSTALLING
INSTALLING HEATER BASE ASSEMBLY
Continued
WARNING
You must secure this heater to fireplace floor. If not, heater will move
when you adjust controls. Moving heater may cause a gas leak.
WARNING
If installing in a sunken fireplace, special care is needed. You
must raise the fireplace floor to allow access to heater control
panel. This will insure adequate air flow and guard against sooting. Raise fireplace floor with non-combustible material. Make
sure material is secure.
CAUTION
Do not pick up heater base assembly by the burner. This could
damage heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burners are level. If heater is not level, heater
will not work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided) (if allowed by local codes)
• sealant resistant to propane/LP gas, not provided
• electric drill with 3/16" masonry drill bit
1. Apply pipe joint sealant lightly to male threads of the fitting to be threaded into
gas regulator. Connect approved flexible gas hose to gas regulator of heater
(see Figure 10, page 14).
2. Locate masonary screws in hardware package.
3. Position heater base assembly in fireplace.
4. Mark screw locations through holes in mounting flanges (see Figure 11, page
14). If installing in a brick-bottom fireplace, mark screw locations in mortar
joint of bricks.
5. Remove heater base from fireplace.
6. Drill holes at marked locations using 3/16" masonry drill bit.
7. Attach base assembly to fireplace floor using two masonry screws (in hardware
package) (see Figure 11, page 14).
8. Connect to gas supply. See Connecting To Gas Supply, page 15.
13
103343
INSTALLING
Continued
Flexible Gas Hose
(if allowed by local codes)
Fitting
Figure 10 - Attaching Flexible Gas Hose to Heater
Masonry Screw
Mounting
Flanges
Figure 11 - Attaching Base Assembly to Fireplace Floor
14
103343
INSTALLING
Continued
CONNECTING TO GAS SUPPLY
NOTICE
A qualified service person must connect heater to gas supply.
Follow all local codes.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• piping (check local codes)
• sediment trap
• sealant (resistant to propane/LP gas)
• tee joint
• manual shutoff valve *
• pipe wrench
• test gauge connection *
* An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See Accessories, page 29.
WARNING
Never connect heater to private (non-utility) gas wells. This gas is
commonly known as well-head gas.
CAUTION
Use only new, black iron or steel pipe. Internally-tinned copper
tubing may be used in certain areas. Check your local codes. Use
pipe of 1/2" diameter or greater to allow proper gas volume to
heater. If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, union, and plugged 1/8" NPT
tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 12, page 16).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION
Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
Install sediment trap in supply line as shown in Figure 12, page 16. Locate sediment trap where it is within reach for cleaning. Locate sediment trap where
trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not
installed or is installed wrong, heater may not run properly.
15
103343
INSTALLING
Continued
CAUTION
Avoid damage to regulator. Hold gas regulator with wrench when
connecting it to gas piping and/or fittings.
A.G.A. Design-Certified
Manual Shutoff Valve
With 1/8" NPT Tap*
Gas
Control
Approved Flexible
Gas Hose (if allowed
by local codes)
From
Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Tee Joint
3" Minimum
Pipe
Nipple
Cap
Figure 12 - Gas Connection
Sediment
Trap
* Purchase the optional A.G.A. design-certified manual shutoff valve from your
dealer. See Accessories, page 29.
** Minimum inlet pressure for purpose of input adjustment.
CHECKING GAS CONNECTIONS
WARNING
Test all gas piping and connections for leaks after installing or
servicing. Correct all leaks at once.
WARNING
Never use an open flame to check for a leak. Apply a mixture of
liquid soap and water to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Pressure Testing gas Supply Piping system
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
16
Continued
103343
INSTALLING
Continued
3. Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas meter.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and
water to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Re-connect heater and manual shutoff valve to gas supply. Check re-connected
fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Figure 13).
2. Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas meter.
3. Check all joints from gas meter to manual shutoff valve (see Figure 14). Apply
mixture of liquid soap and water to gas joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Pressure Testing Heater Gas Connections
1.
2.
3.
4.
Open manual shutoff valve (see Figure 13).
Open main gas valve located on or near gas meter.
Make sure control knob of heater is in the OFF position.
Check all joints from manual shutoff valve to control valve (see Figure 14).
Apply mixture of liquid soap and water to gas joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 19 through 22). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, page 21).
ON
POSITION
Open
Manual
Shutoff
Valve
OFF
POSITION
Closed
Figure 13 - Manual Shutoff Valve
Manual
Shutoff
Valve
Thermostat Gas Valve or
Control Valve Location
Gas Meter
Figure 14 - Checking Gas Joints
103343
17
INSTALLING
INSTALLING LOGS
Continued
WARNING
Failure to position the parts in accordance with these diagrams or failure
to use only parts specifically approved with this heater may result in
property damage or personal injury.
Each log is marked with a number. These numbers will help you identify the log
when installing. It is very important to install these logs exactly as instructed. Do
not modify logs. Only use logs supplied with heater.
1. Locate pegs on the bottom of back log (#1). Slide these pegs into the holes in
the grate base behind the burner (see Figure 15).
2. Place the base of the middle log (#2) in the U-shaped slots of the grate base in front
of the back log. The cutout on the right of the middle log should fit over the burner
(see Figure 16). Make sure the front of the middle log is resting on the tabs of the
grate base and the cutout area is centered over the burner “U” bend.
3. Locate the recesses on the back of the front log (#3). Fit these recesses between
the posts of the grate base (see Figure 17).
4. Locate the notches in the bottom of the crossover log (#4). Place the crossover
log on top of the middle log and front log. Make sure the notches of the crossover log lines up with rectangular knobs on top of the middle and front logs
(see Figure 18).
Back Log (#1)
Middle Log (#2)
Peg
Hole in
Grate Base
Tab
Burner
Cutout
“U” Bend
U-Shaped
Slot
Figure 16 - Installing Middle Log (#2)
Figure 15 - Installing Back Log (#1)
Front Log (#3)
Notches
Crossover
Log (#1)
3
Recess
Post
Post
Figure 17 - Installing Front Log (#3)
18
Rectangular
Knobs
Figure 18 - Installing Crossover
Log (#4)
103343
OPERATING
HEATER
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell
next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t try to repair it, call a qualified service
technician or gas supplier. Force or attempted repair may result in a fire or
explosion.
D. Do not use this appliance if any part has been under water. Immediately call a
qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING
• If fireplace has glass doors, never operate this heater with glass doors
closed. If you operate heater with doors closed, heat buildup inside
fireplace will cause glass to burst. Also if fireplace opening has vents at
the bottom, you must open the vents before operating heater.
• You must operate this heater with a fireplace screen in place. Make sure
fireplace screen is closed before running heater.
NOTICE
During initial operation of new heater, burning logs will give off a paperburning smell. Orange flame will also be present. Open damper or
window to vent smell. This will only last a few hours.
Note: Homeowners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room. However there may be times you will
desire the full flames of the Hi heat setting but will find the heat output excessive. You
can open the chimney damper (if you have one) fully or partially to release some of
the heat. WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information above.
2. Make sure manual shutoff valve is fully open.
3. Set remote selector switch in the OFF position.
WARNING
Burners will come on automatically within one minute when the remote
selector switch is in the ON position after the pilot is lit.
Continued
103343
19
4. Press in and turn control knob clockwise
to the OFF position.
Control Knob
Flame
Adjustment
Knob
Continued
LO
OFF
Ignitor Button
ON
IH
REMOTE
OFF
ON
LOT
PI
OPERATING
HEATER
Selector Switch in OFF Position
Figure 19 - Control Knob and Ignitor Button Location
5. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the
floor. If you smell gas, STOP! Follow “B” in the safety information above. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise
to the PILOT position.
Press in control knob for five (5) seconds (see above).
Note: You may be running this heater for the first time after hooking up to gas
supply. If so, the control knob may need to be pressed in for 30 seconds or
more. This will allow air to bleed from the gas system.
7. With control knob pressed in, press and release ignitor button. This will light
pilot. The pilot is attached to the front burner. If needed, keep pressing ignitor
button until pilot lights.
Note: If pilot does not stay lit, contact a qualified service person or gas supplier
for repairs. Until repairs are made, light pilot with match. To light pilot with
match, see Manual Lighting Procedure on page 21.
8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4 through 8.
Ignitor Electrode
Pilot Burner
Figure 20 - Pilot
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10. Wait one minute and switch remote selector switch to the ON position to light burners.
11. Set flame adjustment knob to any level between HI and LO.
CAUTION
Do not try to adjust heating levels by using the manual shutoff valve.
WARNING
Make sure the remote selector switch is in the OFF position when you are
away from home for long periods of time. Heater will come on automatically
with remote selector switch in the ON position.
20
103343
OPERATING
HEATER
Continued
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise
to the OFF position.
2. Set remote selector switch in the OFF position to keep from draining battery.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pilot lit by doing one of the following:
• Turn control knob clockwise
to the PILOT position.
• Use remote control manual OFF button.
• Set remote selector switch in the OFF position.
THERMOSTAT CONTROL OPERATION
The thermostat control setting on the remote control unit can be set to any comfort level
between HI and LO. The Burners will turn on and off automatically to maintain the
comfort level you select. The ideal comfort setting will vary by household depending
upon the amount of space to be heated, the output of the central heating system, etc.
MANUAL LIGHTING PROCEDURE
1. Follow steps 1 through 6 under Lighting Instructions, pages 19 and 20.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow step 9, page 20.
HAND HELD REMOTE OPERATION
NOTICE
You must light the pilot before using the hand-held remote control unit. See
Lighting Instructions on page 19.
Flame Adjustment Knob
Control Knob in On Position
F
PILO
T
OF
IH
ON
ON
OFF
REMOTE
LO
Remote Selector Switch in Remote Position
Figure 21 - Setting the Remote Selector Switch, Control Knob, and Flame
Adjustment Knob for Remote Operation
1. After lighting, let pilot flame burn for about one minute. Turn control knob to ON
position. Adjust flame adjustment knob anywhere between HI and LO. Slide the
remote selector switch to the REMOTE position. The burners will come on. You
can now turn the burners on and off with the hand-held remote control unit.
IMPORTANT: Do not leave the remote selector switch in the REMOTE position
when the pilot is not lit. This will drain the battery.
2. Select the MANUAL or AUTO button on the hand-held remote control unit.
• In MANUAL mode, turn burners on or off by pressing the ON or OFF buttons
on the hand-held remote control unit.
• In AUTO mode, the room temperature is controlled by the thermostat in the
hand-held remote control unit. To increase the room temperature, press the top
arrow of the TEMP button. To lower room the temperature, press the bottom
arrow to the TEMP button. At higher settings the heater will run more.
IMPORTANT: The hand-held remote control unit must be near the heater. Do not
keep the hand-held remote control unit too close the heater. The thermostat on
the hand-held remote control unit will heat up too quickly and turn the heater
Continued 21
off.
103343
OPERATING
HEATER
Continued
3. Use the STATUS button on the hand-held remote control unit to see the operation
mode being used and the temperature setting selected. A red light will come on
beside the operation mode being used when the status button is pressed.
4. To turn the burners off when operating in the MANUAL mode, press the OFF
button. If operating in the auto mode, press the manual button, then press the
OFF button The pilot will remain lit.
IMPORTANT: To turn the pilot off, manually turn the control knob on the heater
to the OFF position or set remote selector switch to OFF position.
Shows Temperature Setting
Increases Room
Temperature
HI
TEMP
Allows Burners to be Turned
On and Off with the HandHeld Remote Unit.
The log heater will
automatically cycle between
pilot and the heat setting that
has been selected.
MAN
AUTO
LO
Decreases Room
Temperature
Turns Burners
On and Off
ON
OFF
STATUS
Shows Current
Operation Mode
Figure 22 - Thermostat Hand-Held Remote Control Unit Selections
INSPECTING
BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 23 shows a correct pilot flame pattern. Figure 24 shows an incorrect pilot flame
pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the
thermocouple to cool. When the thermocouple cools, the heater will shut down.
Pilot Burner
Thermocouple
Pilot Burner
Thermocouple
Figure 24 - Incorrect Pilot Flame
Pattern
If pilot flame pattern is incorrect, as shown in Figure 24
• turn heater off (see To Turn Off Gas to Appliance, page 21)
• see Troubleshooting, pages 23 through 26
Figure 23 - Correct Pilot Flame Pattern
22
103343
CLEANING
AND
MAINTENANCE
WARNING
Turn off heater and let cool before cleaning.
CAUTION
You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each
use. Have heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint
from carpeting, bedding material, etc.
ODS/PILOT AND BURNER
• Use a vacuum cleaner or small, soft bristled brush to clean.
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page 18, to properly
replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
TROUBLESHOOTING
WARNING
Turn off heater and let cool before servicing. Only a qualified
service person should service and repair heater.
Note: All troubleshooting items are listed in
order of operation.
CAUTION
Never use a wire, needle, or similar object to clean ODS/pilot.
This can damage ODS/pilot unit.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
When ignitor button
is pressed, there is
no spark at ODS/
pilot
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Piezo ignitor nut is loose
4.
5.
6.
7.
Broken ignitor cable
Bad piezo ignitor
Ignitor electrode broken
Ignitor electrode positioned wrong
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if
pinched by any metal
or tubing. Keep ignitor
cable dry
3. Tighten nut holding
piezo ignitor to base
panel of log set. Nut is
located behind base
panel.
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace piezo ignitor
7. Replace piezo ignitor
Continued
103343
23
TROUBLESHOOTING
Continued
OBSERVED
PROBLEM
POSSIBLE
CAUSE
When ignitor button
is pressed, there is
spark at ODS/pilot
but no ignition
1. Gas supply turned off or
manual shutoff valve
closed
2. Control knob not in
PILOT position
3. Control knob not
pressed in while in
PILOT position
4. Air in gas lines when
installed
5. ODS/pilot is clogged
6. Gas regulator setting is
not correct
ODS/pilot lights but
flame goes out when
control knob is
released
1. Control knob not fully
pressed in
2. Control knob not
pressed in long enough
3. Manual shutoff valve
not fully open
4. Pilot flame not touching
thermocouple, which
allows thermocouple to
cool, causing pilot flame
to go out. This problem
could be caused by one
or both of the following:
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot
5. Thermocouple connection loose at control
valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Turn on gas supply or
open manual shutoff
valve
2. Turn control knob to
PILOT position
3. Press in control knob
while in PILOT position
4. Continue holding down
control knob. Repeat
igniting operation until
air is removed
5. Clean ODS/pilot (see
Cleaning and Maintenance, page 23) or
replace ODS/pilot
assembly
6. Replace gas control
1. Press in control knob
fully
2. After ODS/pilot lights,
keep control knob
pressed in 30 seconds
3. Fully open manual shutoff valve
4. A) Contact local natural
gas company
B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 23)
or replace ODS/pilot
assembly
5. Hand tighten until snug,
then tighten 1/4 turn
more
6. Replace thermocouple
7. Replace control valve
24
103343
TROUBLESHOOTING
Continued
OBSERVED
PROBLEM
POSSIBLE
CAUSE
Burner does light
after ODS/pilot is lit
1. Burner orifice clogged
2. Inlet gas pressure is
too low
3. Burner orifice diameter
is too small
4. Thermopile leads
disconnected or
improperly connected
5. Burners will not come
on in remote position
1. Clean burner (see
Cleaning and Maintenance, page 23) or
replace burner orifice
2. Contact local natural gas
company
3. Replace burner orifice
4. Reconnect leads (see
Wiring Diagram, page
27)
5. Replace battery in
transmitter and receiver
Delayed ignition
burner
1. Manifold pressure is
too low
2. Burner orifice clogged
1. Contact local natural gas
company
2. Clean burner (see
Cleaning and Maintenance, page 23) or
replace burner orifice
Burner backfiring
during combustion
1. Burner orifice is
clogged or damaged
1. Clean burner (see
Cleaning and Maintenance, page 23) or
replace burner orifice
2. Replace damaged burner
3. Replace gas control
2. Damaged burner
3. Gas regulator defective
1. Not enough air
Slight smoke or
odor during initial
operation
2. Gas regulator defective
3. Residues from manufacturing processes
and logs curing
1. Check burner for dirt
and debris. If found,
clean burner (see
Cleaning and Maintenance, page 23)
2. Replace gas control
3. Problem will stop after a
few hours of operation
Moisture/condensation noticed on
windows
1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Ventilation
requirements (page 5)
Heater produces a
whistling noise
when burner is lit
1. Turning control knob
to HI position when
burner is cold
2. Air in gas line
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air
is removed from line.
Have gas line checked
by local natural gas
company
3. Observe minimum
installation clearances
(see pages 9-12)
4. Clean burner (see
Cleaning and Maintenance,
page 23) or replace
burner orifice
Continued 25
3. Air passageways on
heater blocked
4. Dirty or partially
clogged burner orifice
103343
REMEDY
TROUBLESHOOTING
Continued
WARNING
If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air
and create odors. These odors will disappear over time.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off
1. Metal expanding while
heating or contracting
while cooling
1. This is common with
most heaters. If noise is
excessive, contact
qualified service person
Heater produces
unwanted odors
1. Heater burning vapors
from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc.
(See IMPORTANT
statement above)
2. Gas leak. See Warning
statement at top of
page
1. Open window and
ventilate room. Stop using
odor causing products
while heater is running
1. Not enough fresh air is
available
2. Low line pressure
1. Open window and/or door
for ventilation
2. Contact local natural gas
company
3. Clean ODS/pilot (see
Cleaning and Maintenance, page 23)
Heater shuts off in use
(ODS operates)
3. ODS/pilot is partially
clogged
REMEDY
2. Locate and correct all
leaks (see Checking Gas
Connections, page 16)
Gas odor even when
control knob is in OFF
position
1. Gas leak. See Warning
statement at top of
page
2. Control valve defective
1. Locate and correct all
leaks (see Checking Gas
Connections, page 16)
2. Replace control valve
Gas odor during
combustion
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of
page
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks (see Checking Gas
Connections, page 16)
26
103343
TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
SPECIFICATIONS
SERVICE
HINTS
CGD3924NR
Btu (Variable)
20,000/39,000
Type Gas
Natural Gas Only
Ignition
Piezo
Manifold Pressure
3.5" W.C.
Inlet Gas
Pressure (in. of water)
Maximum
10.5"
Shipping Weight
30 lbs.
When gas pressure is too low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
WIRING
DIAGRAM
On
Receiver
Off
Remote
White
Red
TPTH
TH
Gas Control
TPTH TP
Red
Thermopile
White
27
103343
REPLACEMENT
PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
When calling DESA International, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (see Below) or call DESA
International’s Parts Department at 1-800-972-7879 for referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
PARTS
CENTRAL
These Parts Centrals are privately owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
When calling a Parts Central, ask for the Parts Department.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Department
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951
East Coast Energy
Products
833 Broadway
W. Long Branch, NJ
07764
908-870-8809
1-800-755-8809
FBD
P O Box 1096
Franklin, KY 42134
502-586-1922
1-800-654-8534
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1-800-922-0724
Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only
Albany Ladder
1586-90 Central Avenue
Albany, NY 12205
NY, MA, VT
518-869-5335
1-800-354-7368
Master Service Center
1184 Wilson NW
Walker, MI 49504
616-791-4760
1-800-446-1446
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
513-258-3721
OH 1-800-762-3426
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
215-696-2670
1-800-368-0803
LA Porte’s Parts &
Service
2444 N. 5th Street
Hartsville, SC 29550
803-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301
28
103343
ACCESSORIES
Purchase these fireplace accessories from your local dealer. If they can not supply
these accessories, either contact your nearest Parts Central (see page 28) or call
DESA International’s Sales Department at 1-800-972-7879 for referral information. You can also write to the address listed on the back page of this manual.
MANUAL SHUTOFF
VALVE - GA5010
Manual shutoff valve with 1/8" NPT
tap. Fits 1/2" NPT pipe.
BLACK FIREPLACE
HOOD - GA6050
Helps deflect heat away
from mantel or wall
above fireplace.
BRASS FIREPLACE
HOOD - GA6052
Helps deflect heat away
from mantel or wall
above fireplace.
DAMPER CLAMP - GA6080
Permanently opens chimney flue
damper for vented operation.
LAVA ROCK - GA6060
Order when additional rock is desired.
(3 lb. bag)
29
103343
ILLUSTRATED
PARTS
BREAKDOWN
1
4
CGD3924NR
3
2
5
6
26
9
10
7
12
11
8
26
27
13
15
14
16
H
I
21
L
O
N
O
FF
O
17
P
ILOT
20
REM
O
OFF TE
ON
16
18
20
19
HI
TE
MA
MP
N
LO
AU
TO
ON
F
US
22
25
H
OF
ST
AT
I
L
O
N
O
FF
O
ILO T
24
P
23
16
30
103343
PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow
the instructions listed under Replacement Parts on page 28 of this manual.
KEY
NO.
PART NUMBER
DESCRIPTION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
103008-01
103009-01
103010-01
103011-01
103779-01
098249-01
103342-01
098264-02
102843-01
099056-16
102966-01
102772-01
099387-12
103781-01
103345-01
M11084-38
102775-06CK
098271-07
102445-01
103823-01
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
Back Log (#1)
Middle Log (#2)
Front Log (#3)
Crossover Log (#4)
ODS Pilot (NG)
ODS Nut
Burner Outlet Tube
Male Connector
Bur ner Clip
Burner Orifice Injector
Upper Bracket
Burner
Pilot Tube (Valve to regulator)
Gas Control Valve
Lower Bracket
Screw, #8 x .38
Painted Base Assembly
Ignitor Cable
Piezo Ignitor
Remote Set (Incl. Transmitter)
Heat Shield
Screw
Flame Adjustment Knob
Off-Pilot-On Knob
Screw, Hex Slt Wsr 10-32 x .38
Pilot Tube (Regulator to pilot)
Pilot Regulator
QTY.
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
7
1
1
1
1
1
2
1
1
4
1
1
PARTS AVAILABLE — NOT SHOWN
100563-01
103877-01
100565-01
100639-01
101137-02
101416-33
GA6060
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Hardware Kit
Information Video
Lava Rock
1
1
1
1
1
1
1
31
103343
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS
DESA International warrants this product to be free from defects in materials and components for two (2) years from the
date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with
all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore
this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center.
Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will
provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater
MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail
or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation.
Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will
be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE
PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES
AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY
LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE
LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or
consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply
to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
Not a UPC
103343-01
Rev. A
6/97