Installation manual | Desa FLAME-MAX Golden Electric Heater User Manual

UNVENTED (VENT-FREE)
GAS LOG HEATER
TM
OWNER’S OPERATION AND
INSTALLATION MANUAL
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Remote-Ready and Variable Manually-Controlled Models Also Design-Certified As Vented
Decorative Appliances
®
FLAME-MAX Vintage
FLAME-MAX® Golden
Oak Log Design
Oak Log Design
HI
OFF
Pilot
LO
18", 24" and 30" Variable
Manually-Controlled Models
WARNING: If the information in this manual
is not followed exactly, a fire or explosion
may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed
by a qualified installer, service agency, or
the gas supplier.
18", 24" and 36" Variable Manually-Controlled Models
18" and 24" Thermostat-Controlled Models
18", 24" and 36" Remote-Ready Models
WARNING: Improper installation, adjustment, alteration, service, or maintenance
can cause injury or property damage. Refer to this manual for correct installation
and operational procedures. For assistance or additional information consult a
qualified installer, service agency, or the
gas supplier.
WARNING: This appliance is for installation only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved ventless firebox. It is designcertified for these installations in accordance with ANSI Z21.11.2. Exception: Do
not install this appliance in a factory-built
fireplace that includes instructions stating it has not been tested or should not be
used with unvented gas logs.
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which
it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer
to Air for Combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket,* permanently located,
manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating
plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
2
TABLE OF CONTENTS
SAFETY INFORMATION
TABLE OF CONTENTS
SAFETY INFORMATION ................................................................... 2
TROUBLESHOOTING ..................................................................... 25
PRODUCT IDENTIFICATION ............................................................ 4
OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB .... 28
OPTIONAL REMOTE CONTROL ACCESSORIES ........................... 4
SPECIFICATIONS ........................................................................... 29
LOCAL CODES .................................................................................. 4
WIRING DIAGRAM .......................................................................... 30
UNPACKING ...................................................................................... 4
SERVICE HINTS .............................................................................. 30
PRODUCT FEATURES ..................................................................... 5
TECHNICAL SERVICE .................................................................... 30
AIR FOR COMBUSTION AND VENTILATION .................................. 5
REPLACEMENT PARTS ................................................................. 30
INSTALLATION .................................................................................. 8
ACCESSORIES ............................................................................... 31
OPERATING HEATER ..................................................................... 18
ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST .............. 32
INSPECTING BURNERS ................................................................ 23
OWNER’S REGISTRATION FORM ................................................. 45
CLEANING AND MAINTENANCE ................................................... 24
WARRANTY INFORMATION ............................................ Back Cover
SAFETY INFORMATION
WARNINGS
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause
serious injury or death from burns, fire, explosion,
electrical shock, and carbon monoxide poisoning.
WARNING: Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner flame
patterns. Ceiling fans can create drafts that alter
burner flame patterns. Altered burner patterns can
cause sooting.
DANGER: Carbon monoxide poisoning may lead
to death!
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, or nausea.
If you have these signs, the heater may not be working properly.
Get fresh air at once! Have heater serviced. Some people are
more affected by carbon monoxide than others. These include
pregnant women, people with heart or lung disease or anemia,
those under the influence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor
helps you detect a gas leak. However, the odor added to the gas can
fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this heater.
WARNING: Any change to this heater or its controls
can be dangerous.
WARNING: Do not use a blower insert, heat
exchanger insert, or other accessory not approved
for use with this heater.
Do not place clothing or other flammable material on
or near the appliance. Never place any objects on
the heater.
Heater base assembly becomes very hot when running heater. Keep children and adults away from hot
surface to avoid burns or clothing ignition. Heater
will remain hot for a time after shutdown. Allow
surface to cool before touching.
Carefully supervise young children when they are in
the room with heater. When using the hand-held
remote accessory (Remote-Ready Models Only), keep
selector switch in the OFF position to prevent children from turning on burners with remote.
You must operate this heater with a fireplace screen
in place. Make sure fireplace screen is closed before
running heater.
Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors
and liquids.
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110399-01A
SAFETY INFORMATION
3
3
SAFETY INFORMATION
Continued
1.
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4. This heater shall not be installed in a bedroom or bathroom,
unless installed as a vented appliance. See Installing Damper
Clamp Accessory for Vented Operation, page 11 (RemoteReady and Variable Manually-Controlled Models Only).
5. Before installing in a solid fuel burning fireplace, the chimney
flue and firebox must be cleaned of soot, creosote, ashes and
loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. Inspect chimney flue for damage. If damaged, repair flue damper before operating heater.
6. If fireplace has glass doors, never operate this heater with glass
doors closed. If you operate heater with doors closed, heat
buildup inside fireplace will cause glass to burst. Also if fireplace opening has vents at the bottom, you must open the vents
before operating heater.
7. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 24.
8. Before using furniture polish, wax, carpet cleaner, or similar
products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or
on adjacent walls and furniture.
9. This heater needs fresh, outside air ventilation to run properly.
This heater has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the heater if enough fresh
air is not available. See Air for Combustion and Ventilation,
pages 5 through 7. If heater keeps shutting off, see Troubleshooting, pages 25 through 27.
10. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
11. Do not use this heater to cook food or burn paper or other
objects.
12. Do not use heater if any part has been exposed to or under
water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control
system and any gas control which has been under water.
13. Do not operate heater if any log is broken. Do not operate
heater if a log is chipped (dime-sized or larger).
14. Turn heater off and let cool before servicing, installing, or repairing. Make sure the selector switch is in the OFF position
(Remote-Ready Models Only). Only a qualified service person should install, service, or repair heater.
15. Make sure the selector switch is in the OFF position when you
are away from home for long periods of time (Remote-Ready
Models Only).
16. Operating heater above elevations of 4,500 feet may cause pilot outage.
17. To prevent performance problems, do not use propane/LP fuel
tank of less than 100 lb. capacity (propane/LP units only).
18. Provide adequate clearances around air openings.
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110399-01A
4
PRODUCT IDENTIFICATION
OPTIONAL REMOTE CONTROL ACCESSORIES
LOCAL CODES
UNPACKING
PRODUCT IDENTIFICATION
®
Flame-Max Golden Oak Logs
Five Piece Log Set
(One-Piece Log Set
for 36" Models)
OPTIONAL REMOTE
CONTROL ACCESSORIES
There are four optional remote controls that can be purchased
separately for Remote-Ready Models Only:
• wall switch
• hand-held ON/OFF remote
• wall thermostat
• hand-held thermostat remote.
See Accessories, page 31.
The wall thermostat or hand-held thermostat may not be used where
vented decorative listing is required.
Piezo Ignitor
LOCAL CODES
Burner Assembly
Control Knob
Five Piece Log Set
(One-Piece Log Set
for 36" Models)
Install and use heater with care. Follow all local codes. In the
absence of local codes, use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
Optional
Remote
Control
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
WAR
MER
COO
LER
TEMP
AUTO
ON
OFF
Piezo
Ignitor
Base Assembly
Optional Selector Switch
Flame Adjustment Knob
Control Knob
Note: Where listed vented decorative logs are required, thermostat
operation is not permitted.
UNPACKING
CAUTION: Do not remove the data plates from the
grate assembly. The data plates contain important
warranty and safety information.
Flame-Max® Vintage Oak Logs
Two Piece
Log Set
Burner
1.
2.
3.
Remove logs and heater base assembly from carton. Note: Do
not pick up heater base assembly by burners. This could damage heater. Always handle base assembly by grate.
Remove all protective packaging applied to logs and heater
for shipment.
Check all items for any shipping damage. If damaged, promptly
inform dealer where you bought heater.
Piezo Ignitor
Burner Assembly
Control Knob
Figure 1 - Product Identification
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110399-01A
PRODUCT FEATURES
AIR FOR COMBUSTION AND VENTILATION
5
5
Providing Adequate Ventilation
PRODUCT FEATURES
OPERATION
PROVIDING ADEQUATE VENTILATION
This heater is clean burning. It requires no outside venting. There is
no heat loss out a vent or up a chimney. Heat is generated by both
realistic flames and glowing coals. This heater is designed for ventfree operation with flue damper closed. It has been tested and
approved to ANSI Z21.11.2 standard for unvented heaters. State and
local codes in some areas prohibit the use of vent-free heaters. This
heater may also be operated as a vented decorative (ANSI Z21.60)
product by opening the flue damper (Non-Thermostat Models Only).
The following are excerpts from National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 5 through 7 will help you classify your
space and provide adequate ventilation.
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for ventfree room heaters. The ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches,
batteries, or other sources to light heater.
AIR FOR COMBUSTION AND
VENTILATION
WARNING: This heater shall not be installed in a
confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other
fuel-burning appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, increased insulation, and new construction methods help reduce
heat loss in homes. Home owners weather strip and caulk around
windows and doors to keep the cold air out and the warm air in. During
heating months, home owners want their homes as airtight as possible.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances
draw air from the house to operate. You must provide adequate fresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction
where:
a. walls and ceilings exposed to the outside atmosphere
have a continuous water vapor retarder with a rating
of one perm (6 x 10-11 kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, between
wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
If your home meets all of the three criteria above,
you must provide additional fresh air. See Ventilation
Air From Outdoors, page 7.
If your home does not meet all of the three criteria above,
proceed to Determining Fresh-Air Flow For Heater Location, page 6.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
a space whose volume is not less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
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110399-01A
6
AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow for Heater Location
AIR FOR COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining
rooms with doorless passageways or ventilation grills between the rooms.
1.
Determine the volume of the space (length x width x height).
Length x Width x Height = ___________ cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.
2.
Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
3.
The space in the above example is a confined space because the actual Btu/
Hr used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See Ventilation Air From
Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 7.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support,
the space is an unconfined space. You will need no additional fresh air ventilation.
WARNING: If the area in which the heater may be
operated is smaller than that defined as an unconfined space or if the building is of unusually tight
construction, provide adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3 or applicable local codes.
Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
_____________ Btu/Hr
Gas water heater*
_____________ Btu/Hr
Gas furnace
_____________ Btu/Hr
Vented gas heater
_____________ Btu/Hr
Gas fireplace logs
_____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total
= _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Example:
40,000
Gas water heater
_____________
Btu/Hr
33,000
Vent-free heater
+ _____________
Btu/Hr
73,000
Total
= _____________
Btu/Hr
4.
Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
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110399-01A
AIR FOR COMBUSTION AND VENTILATION
Ventilation Air
AIR FOR COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also remove door into
adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
12"
Ventilation
Grills
Into Adjoining
Room,
Option 1
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option
3
12"
Figure 2 - Ventilation Air from Inside Building
IMPORTANT: Do not provide openings for inlet or outlet air into
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Outlet
Air
Ventilated
Attic
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Inlet Air
Ventilated
Crawl Space
Figure 3 - Ventilation Air from Outdoors
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110399-01A
7
7
8
INSTALLATION
Check Gas Type
Installation and Clearances for Vent-Free Operation
INSTALLATION
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughout the house. In the event of a power outage,
you can use this heater as your primary heat source.
CAUTION: This heater creates warm air currents.
These currents move heat to wall surfaces next to
heater. Installing heater next to vinyl or cloth wall
coverings or operating heater where impurities (such
as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.)
in the air exist, may discolor walls or cause odors.
WARNING: A qualified service person must install heater. Follow all local codes.
IMPORTANT: Vent-free heaters add moisture to the air. Although
this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See
Air for Combustion and Ventilation, pages 5 through 7.
NOTICE: State or local codes may only allow operation of this appliance in a vented configuration. Check
your state or local codes.
CHECK GAS TYPE
WARNING: Make sure the selector switch is in the
OFF position before installing heater (Remote-Ready
Models Only).
WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be
cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner. Creosote will ignite if
highly heated. A dirty chimney flue and firebox may
create and distribute soot within the house. Inspect
chimney flue for damage. If damaged, repair flue
damper before operating heater.
WARNING: Seal any fresh air vents or ash cleanout doors located on floor or wall of fireplace. If not,
drafting may cause pilot outage or sooting. Use a heatresistant sealant. Do not seal chimney flue damper.
Use the correct gas type (natural or propane/LP) for your unit. If
your gas supply is not correct, do not install log set. Call dealer
where you bought log set for proper type fireplace.
INSTALLATION AND CLEARANCES FOR
VENT-FREE OPERATION
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from floor, ceiling, and adjoining wall.
MINIMUM FIREPLACE
CLEARANCE TO
COMBUSTIBLE MATERIALS
Log Size
Side Wall
Ceiling
18", 24",
30", and 36"
16"
42"
LOG SIZING REQUIREMENTS
WARNING: Never install the heater
• in a bedroom or bathroom unless installed as a
vented appliance, see page 11 (Remote-Ready and
Variable Manually-Controlled Models Only)
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 42 inches from the
front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
Log
Size
18"
24"
30"
36"
Minimum Firebox
Height Depth Front Rear *
Width Width
17"
17"
17"
17"
14"
14"
14"
14"
24"
28"
34"
40"
20"
21"
24"
30"
* Measured at 14" depth.
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110399-01A
INSTALLATION
Installation and Clearances for Vent-Free Operation (Cont.)
9
9
INSTALLATION
Continued
Carefully follow the instructions below. This will ensure safe
installation into a masonry, UL127-listed manufactured fireplace,
or listed vent-free firebox.
Minimum Clearances For Side Combustible
Material, Side Wall, and Ceiling
A. Clearances from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf, etc. is made of
combustible material and protrudes 3 1/2" from the wall. This
combustible material must be 4" from the side of the fireplace
cabinet (see Figure 4).
Note: When installing your gas logs into a manufactured firebox,
follow firebox manufacturer’s instructions for minimum clearances
to combustible materials.
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 42 inches.
Example
noncombustible material behind it. Noncombustible material must
extend at least 8" up (for all models). If noncombustible material is
less than 12", you must install the fireplace hood accessory (24", 30"
and 36" Models Only). See Figure 5 for minimum clearances.
If Using Mantel
You must have noncombustible material(s) above the fireplace
opening. Noncombustible materials (such as slate, marble, tile, etc.)
must be at least 1/2 inch thick. With sheet metal, you must have
noncombustible material behind it. Noncombustible material must
extend at least 8 inches up (for all models). If noncombustible
material is less than 12", you must install the fireplace hood
accessory (24", 30" and 36" Models Only). Even if noncombustible
material is more than 12", you may need the hood accessory to
deflect heat away from your mantel shelf. See Figure 5 and Figures
6 and 7, page 9, for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you
must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 11.
Noncombustible
Requirements for
Material Distance (A) Safe Installation
12" or more
Noncombustible material OK.
Between 8" and 12"
24" ,30" or 36" Models: Install
fireplace hood accessory (GA6050,
GA6052, or GA6053 see Accessories, page 31).
18" Model: Noncombustible
material OK.
*
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for Combustible to Wall
NOTICE: Manual control heaters may be used as a
vented product. If so, you must always run heater with
chimney flue damper open. If running heater with
damper open, noncombustible material above fireplace opening is not needed. Go to Installing Damper
Clamp Accessory for Vented Operation, page 11.
Less than 8"
Noncombustible material must be
extended to at least 8". See Between
8" and 12", above. If you cannot
extend material, you must operate
heater with flue damper open.
Heat Resistant
Material
(A)
Minimum Noncombustible Material Clearances
If Not Using Mantel
Note: If using a mantel proceed to If Using Mantel. If not using a
mantel, follow the information on this page.
You must have noncombustible material(s) above the fireplace
opening. Noncombustible materials (such as slate, marble, tile, etc.)
must be at least 1/2 inch thick. With sheet metal, you must have
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.)
Above Fireplace
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110399-01A
10
INSTALLATION
Mantel Clearances
Floor Clearances
INSTALLATION
Continued
MANTEL CLEARANCES
Mantel Shelf
10"
In addition to meeting noncombustible material clearances, you
must also meet required clearances between fireplace opening and
mantel shelf. If you do not meet the clearances listed below, you will
need a hood.
Underside of
Mantel Shelf
8"
6"
2 1/2"
All minimum
distances are
in inches
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and top of
fireplace opening, a hood is not required (see Figure 6).
Minimum NonCombustible
Material
(A)
Determining Minimum Mantel Clearance When
Using a Hood
18"
20"
22"
24"
Log Set
24"/30"/36" Models
8"
8"
14"
17"
20"
18" Model
Top of Fireplace
Opening
If minimum clearances in Figure 6 are not met, you must have a
hood. When using a hood there are still certain minimum mantel
clearances required. Follow minimum clearances shown in Figure 7
when using hood.
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the firebox may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard.
Follow all minimum clearances shown in this manual.
12"
Minimum NonCombustible
Material Height
Distances to
Underside of
Mantel
Figure 6 - Minimum Mantel Clearances Without Using Hood
Mantel Shelf
12"
Underside of
Mantel Shelf
10"
8"
NOTICE: If your installation does not meet the minimum
clearances shown, you must do one of the following:
• operate the logs only with the flue damper open
• raise the mantel to an acceptable height
• remove the mantel
6"
2 1/2"
Minimum NonCombustible
Material
All minimum
distances are
in inches
8"
Min.
12"
15"
18"
20"
FLOOR CLEARANCES
Top of Fireplace
Opening
A. If installing appliance on the floor level, you must maintain
the minimum distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14" to the fireplace, you
must install appliance at least 5" above the combustible flooring (see Figure 9).
Hood
(GA6050, GA6052,
GA6052)
or GA6053)
Distances to
Underside of
Mantel
Figure 7 - Minimum Mantel Clearances When Using Hood
14"
Min.
Combustible
Material
Hearth
Noncombustible
Non-Combustible Material
Material
Figure 8 - Minimum Fireplace
Clearances If Installed at
Floor Level
Combustible
Material
5"
Min.
Figure 9 - Minimum Fireplace
Clearances Above
Combustible Flooring
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110399-01A
INSTALLATION
Installing Damper Clamp Accessory for Vented Operation
Installing Heater Base Assembly
11
11
INSTALLATION
Continued
INSTALLING DAMPER CLAMP ACCESSORY
FOR VENTED OPERATION
Note: When used as a vented heater, appliance must be installed
only in a solid-fuel burning fireplace with a working flue and
constructed of noncombustible material.
If your heater is a manually-controlled model, you may use this
heater as a vented product. There are three reasons for operating
your heater in the vented mode.
1. The fireplace does not meet the clearance to combustibles requirements for vent-free operation.
2. State or local codes do not permit vent-free operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you must permanently
open chimney flue damper. You must install the damper clamp
accessory (to order, see Accessories, page 31). This will insure vented
operation (see Figure 10). The damper clamp will keep damper open.
Installation instructions are included with clamp accessory.
See chart below for minimum permanent flue opening you must
provide. Attach damper clamp so the minimum permanent flue
opening will be maintained at all times.
Area of Various Standard
Round Flues
Diameter (ins.)
Area (sq. ins.)
5"
6"
7"
8"
20 sq. inches
29 sq. inches
39 sq. inches
51 sq. inches
39 sq. inches
29 sq. inches
Damper Clamp
Damper Clamp
Damper
Damper
Damper
Masonry Fireplace
Manufactured Fireplace
WARNING: You must secure this heater to fireplace floor. If not, heater will move when you adjust
controls. Moving heater may cause a gas leak or log
misplacement.
WARNING: If installing in a sunken fireplace,
special care is needed. You must raise the fireplace
floor to allow access to heater control panel. This
will insure adequate air flow and guard against
sooting and controls being damaged. Raise fireplace floor with noncombustible material. Make sure
material is secure.
CAUTION: Do not pick up heater base assembly by
burners. This could damage heater. Only handle base
assembly by grates.
IMPORTANT: Make sure the heater burners are level. If heater is
not level, heater will not work properly. For thermostat models,
avoid damage to thermostat bulb. Avoid nicks or sharp bends in
thermostat bulb wire. Keep thermostat bulb in mounting bracket
until ready to mount base to floor. See Optional Positioning Of
Thermostat Sensing Bulb, page 28.
Installation Items Needed
Chimney Minimum Permanent
Height (ft.) Flue Opening (sq. ins.)
6' to 15'
15' to 30'
INSTALLING HEATER BASE ASSEMBLY
• hardware package (provided with heater)
• approved flexible gas hose and fittings (not provided) (if allowed
by local codes)
• sealant (resistant to propane/LP gas, not provided)
• electric drill with 3/16" drill bit (metal or masonry as applicable)
• flathead screwdriver
• pipe wrench
1. Apply pipe joint sealant lightly to male threads of gas fitting
(not provided). For Variable Manually-Controlled and Thermostat-Controlled Models connect approved flexible gas hose
to gas regulator of heater (see Figure 11, page 12). For Remote-Ready models connect approved flexible gas hose to gas
control fitting in heater (see Figure 12, page 12).
IMPORTANT: Hold gas regulator with wrench when connecting flexible gas hose (Variable Manually-Controlled and Thermostat-Controlled Models Only). Hold gas fitting with wrench
when connecting flexible gas hose (Remote-Ready Models Only).
2. Locate two masonry screws in hardware package.
3. Place heater base in fireplace.
Figure 10 - Attaching Damper Clamp
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110399-01A
12
INSTALLATION
Installing Heater Base Assembly (Cont.)
INSTALLATION
Continued
Masonry
Screw
4.
Place logs in their proper position on heater base (see Installing
Logs, pages 15 through 17).
5. Center heater base and logs front-to-back and side-to-side in
fireplace.
6. Carefully remove logs without moving heater base.
7. Mark screw locations through one hole on each side of the
mounting bracket (see Figures 13, 14 or 15, depending on your
model). If installing in a brick-bottom fireplace, mark screw
locations in mortar joint of bricks.
8. Remove heater base from fireplace. If installing optional control accessories, do so at this time (Remote-Ready Models
Only). Follow all directions provided with accessory.
9. Drill holes at marked locations using 3/16" drill bit.
10. Attach base assembly to fireplace floor using two masonry
screws (in hardware package).
VINTAGE OAK LOG CHASSIS
(Variable Manually-Controlled and
Thermostat-Controlled Models)
Bracket with
Screw Holes
Figure 13 - Attaching Heater to Fireplace Floor (Variable ManuallyControlled and Thermostat-Controlled Models Only)
Heater Gas
Regulator
Masonry
Screw
Fitting
Flexible Gas Hose (if
allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose to Heater Gas
Regulator (Variable Manually-Controlled and ThermostatControlled Models Only)
GOLDEN OAK MODEL CHASSIS
(Variable Manually-Controlled and
Thermostat-Controlled Models)
Flexible Gas
Hose (if allowed
by local codes)
Fitting
Bracket with
Screw Holes
Figure 14 - Attaching Base to Fireplace Floor (Remote-Ready
Models Only)
Masonry
Screw
Figure 12 - Attaching Flexible Gas Hose to Heater (RemoteReady Models Only)
GOLDEN OAK MODEL CHASSIS
(Remote-Ready Models)
Bracket with
Screw Holes
Figure 15 - Attaching Base Assembly to Fireplace Floor
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110399-01A
INSTALLATION
Connecting To Gas Supply
13
13
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 1/2" NPT
(National Pipe Thread) inlet connection to the pressure regulator.
WARNING: A qualified service person must connect heater to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP fireplace
directly to the propane/LP supply. This heater requires
an external regulator (not supplied). Install the external
regulator between the heater and propane/LP supply.
WARNING: Never connect natural gas fireplace to
private (non-utility) gas wells. This gas is commonly
known as wellhead gas.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 31.
For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You
must reduce incoming gas pressure to between 11 and 14 inches of
water. If you do not reduce incoming gas pressure, heater regulator
damage could occur. Install external regulator with the vent pointing down as shown in Figure 16. Pointing the vent down protects it
from freezing rain or sleet.
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If
pipe is too small, undue loss of volume will occur.
Installation must include an equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from heater (see Figures 17 or
18 page 14, depending on your model).
IMPORTANT: Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Check your building codes for any special requirements for locating
equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged heater valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as
shown in Figures 17 or 18 page 14, depending on your model.
Locate sediment trap where it is within reach for cleaning. Install in
piping system between fuel supply and heater. Locate sediment trap
where trapped matter is not likely to freeze. A sediment trap traps
moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is installed wrong, heater
may not run properly.
CAUTION: Avoid damage to regulator. Hold gas
regulator with wrench when connecting it to gas
piping and/or fittings (Variable Manually-Controlled
and Thermostat-Controlled Models Only).
CAUTION: Avoid damage to gas control. Hold gas
fitting with wrench when connecting it to gas piping
and/or fittings (Remote-Ready Models Only).
External Regulator
Propane/LP
Supply Tank
Vent Pointing Down
Figure 16 - External Regulator With Vent Pointing Down
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110399-01A
14
INSTALLATION
Connecting to Gas Supply (Cont.)
Checking Gas Connections
INSTALLATION
Continued
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
CSA Design-Certified Equipment
Shutoff Valve With 1/8" NPT Tap*
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections
for leaks after installing or servicing. Correct all
leaks at once.
Approved Flexible
Gas Hose (if allowed
by local codes)
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak. Correct all leaks
at once.
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5" W.C.
Pressure)
3" Minimum
CAUTION: Make sure external regulator has been
installed between propane/LP supply and heater. See
guidelines under Connecting to Gas Supply, page 13.
Gas Regulator
Tee Cap
Joint
Pipe
Nipple
Pressure Testing gas Supply Piping system
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
Sediment Trap
1.
Figure 17 - Gas Connection (Variable Manually-Controlled and
Thermostat-Controlled Models Only)
2.
CSA Design-Certified Equipment
Shutoff Valve With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if allowed
by local codes)
PROPANE/LP From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
3.
4.
5.
6.
NATURAL From Gas
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
Meter
(5" W.C.**
1. Close equipment shutoff valve (see Figure 19, page 15).
to 10.5" W.C.
2. Pressurize supply piping system by either opening propane/LP supPressure)
3" Minimum
Gas Control
Pipe Cap
Nipple
Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.
Cap off open end of gas pipe where equipment shutoff valve
was connected.
Pressurize supply piping system by either opening
propane/LP supply tank valve for propane/LP gas or opening
main gas valve located on or near gas meter for natural gas, or
using compressed air.
Check all joints of gas supply piping system. Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Tee
Joint
3.
Sediment Trap
Figure 18 - Gas Connection (Remote-Ready Models Only)
4.
ply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.
Check all joints from gas meter to equipment shutoff valve for
natural gas or propane/LP supply to equipment shutoff valve
for propane/LP (see Figures 20 and 21, page 15). Apply noncorrosive leak detection fluid to all joints. Bubbles forming
show a leak.
Correct all leaks at once.
* Purchase the optional CSA design-certified equipment shutoff valve
from your dealer. See Accessories, page 31.
** Minimum inlet pressure for purpose of input adjustment.
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110399-01A
INSTALLATION
Checking Gas Connections (Cont.)
Installing Logs
15
15
INSTALLATION
Continued
Pressure Testing Heater Gas Connections
1.
2.
3.
4.
5.
6.
7.
Open equipment shutoff valve (see Figure 19).
Open main gas valve located on or near gas meter for natural
gas or open propane/LP supply tank valve.
Make sure control knob of heater is in the OFF position.
Check all joints from equipment shutoff valve to thermostat
gas valve (Thermostat-Controlled Models), to control valve
(Manually-Controlled Models), or to gas control (RemoteReady Models)(see Figures 20 and 21). Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Light heater (see Operating Heater, pages 18 through 23, depending on your model). Check all other internal joints for leaks.
Turn off heater (see To Turn Off Gas to Appliance, page 19 for
Thermostat-Controlled models, page 20 for Manually-Controlled
Models, or page 22 for Remote-Ready Models).
Equipment
Shutoff
Valve
Open
ON
POSITION
Equipment
Shutoff Valve
Thermostat Gas
Valve or Control
Valve Location
Gas Meter
Figure 21 - Checking Gas Joints (Natural Gas Only)
INSTALLING LOGS
OFF
POSITION
Closed
Figure 19 - Equipment Shutoff Valve
Equipment
Shutoff Valve
Propane/LP
Supply Tank
Thermostat Gas
Valve or Control
Valve Location
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifically approved with this heater may result in
property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact
with any log. With the heater set to High, check to see
if flames contact any log. If so, reposition logs according to the log installation instructions in this
manual. Flames contacting logs will create soot.
Vintage Oak Two-Piece Log Set
Figure 20 - Checking Gas Joints (propane/LP only)
It is very important to install these logs exactly as instructed. Do not
modify logs. Only use logs supplied with heater.
1. Place front log on top of the grate and over front posts on chassis
(see Figure 22, page 15).
2. Place rear log on rear of chassis (see Figure 22, page 15). Slide
log forward so that it sits against rear posts on chassis.
MPORTANT: Make sure logs do not cover any burner ports
(see Figure 23, page 15).
3. Place lava rock around base of heater if desired.
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110399-01A
16
INSTALLATION
Installing Logs (Cont.)
INSTALLATION
Continued
Log #2
Five Piece
Log Set
Log #1
Middle Section
at Bottom of
Log Set
Burner
Front Post
Chassis
Chassis
“U”-shaped Cutout
in Chassis
Rear Post
Figure 22 - Installing Vintage Oak Two-Piece Log Set
Burner Ports
Two Piece
Log Set
Figure 24 - Installing Golden Oak One-Piece Log Set
Burner Ports
Log Set
Figure 23 - Installing Vintage Oak Two-Piece Log Set (Top View)
Golden Oak One-Piece Log Set
1.
2.
Figure 25 - Installing Golden Oak Log Sets (Top View)
Place one-piece log set on grate to fit as illustrated in Figure
24. Make sure middle section at bottom of log set is seated
into “U”-shaped cutouts in center of chassis (see Figure 24).
IMPORTANT: Make sure log does not cover any burner ports
(see Figure 25).
Place lava rock around base of heater if desired.
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110399-01A
INSTALLATION
Installing Logs (Cont.)
17
17
INSTALLATION
Continued
Golden Oak Five-Piece Log Set
Each log is marked with a number. These numbers will help you
identify the log when installing. It is very important to install these
logs exactly as instructed. Do not modify logs. Only use logs
supplied with heater.
1. Place front log (#1) on top of the grate (see Figure 26). Log
will fit down between grate and front of chassis.
2. Rest middle log (#2) inside “U”-shaped cutouts in chassis (see
Figure 27).
3. Place rear log (#3) on back portion of chassis (see Figure 28).
Log will "hug" the burner (see Figure 29).
4. Place right top log (#4) over logs #1, 2 and 3 as shown in
Figure 29. Top log will sit down into indentions in these logs.
5. Place left top log (#5) over logs #2 and 3. Left top log will fit
into indentions in these logs. IMPORTANT: Make sure logs
do not cover any burner ports (see Figure 25, page 16).
6. Place lava rock around base of heater if desired.
3
Burner
Chassis
Figure 28 - Installing Golden Oak 5-Piece Log Set - Log 3
1
5
Middle Log (#2)
Grate
4
Rear Log (#3)
Front Log (#1)
Chassis
Figure 26 - Installing Golden Oak 5-Piece Log Set - Log 1
Figure 29 - Installing Golden Oak 5-Piece Log Set - Logs 4 and 5
2
“U”-shaped Cutout
in Chassis
Figure 27 - Installing Golden Oak 5-Piece Log Set - Log 2
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110399-01A
18
OPERATING HEATER (THERMOSTAT-CONTROLLED MODELS)
For Your Safety Read Before Lighting
Lighting Instructions
OPERATING HEATER
THERMOSTAT-CONTROLLED MODELS
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
Note: Home owners generally prefer to operate their heater
with the chimney damper closed. This will put all the heat into
the room. However, there may be times you will desire the full
flames of the HI heat setting but will find the heat output
excessive. You can open the chimney damper (if you have one)
fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has
been running.
1.
2.
3.
4.
5.
6.
LIGHTING INSTRUCTIONS
7.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange
flame will also be present. Open damper or window to
vent smell. This will only last a few hours.
8.
Thermocouple
Ignitor
Pilot
Electrode
Burner
LO
WARNING:
• If fireplace has glass doors, never operate this
heater with glass doors closed. If you operate
heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace
opening has vents at the bottom, you must open
the vents before operating heater.
• You must operate this heater with a fireplace screen
in place. Make sure fireplace screen is closed
before running heater.
STOP! Read the safety information column 1.
Make sure equipment shutoff valve is fully open.
Turn control knob clockwise Clockwise to the OFF position.
Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t
smell gas, go to the next step.
Turn control knob counterclockwise C-clockwise to the PILOT position. Press in control knob for five (5) seconds
(see Figure 30).
Note: You may be running this heater for the first time
after hooking up to gas supply. If so, the control knob may
need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
• If control knob does not pop out when released, contact
a qualified service person or gas supplier for repairs.
With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front
burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, contact a qualified service
person or gas supplier for repairs. Until repairs are made,
light pilot with match. To light pilot with match, see Manual
Lighting Procedure on page 19.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3 through 7. This heater
has a safety interlock system. Wait one (1) minute for system to reset before lighting pilot again.
Turn control knob counterclockwise
to desired
heating level. The burners should light. Set control knob to
any heat level between HI and LO.
Ignitor
Button
HI
OFF
Pilo
t
Control
Knob
Figure 30 - Control Knob and
Ignitor Button Location
Figure 31- Pilot
(Note: Appearance of pilot
assembly may vary by model.)
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110399-01A
OPERATING HEATER (THERMOSTAT-CONTROLLED MODELS)
To Turn Gas Off To Appliance
Thermostat Control Operation
Manual Lighting Procedure
19
19
OPERATING HEATER (MANUALLY-CONTROLLED MODELS)
For Your Safety Read Before Lighting
Lighting Instructions
OPERATING HEATER
Continued
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise
to the OFF position.
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise
to the PILOT position.
THERMOSTAT CONTROL
OPERATION
The thermostat control knob can be set to any comfort level
between HI and LO. The thermostat will gradually modulate the
heat output and flame height from higher to lower settings, or
pilot, in order to maintain the comfort level you select. The ideal
comfort setting will vary by household depending upon the amount
of space to be heated, the output of the central heating system, etc.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING:
• If fireplace has glass doors, never operate this
heater with glass doors closed. If you operate
heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace
opening has vents at the bottom, you must open
the vents before operating heater.
• You must operate this heater with a fireplace screen
in place. Make sure fireplace screen is closed
before running heater.
Note: Selecting the HI setting with the control knob will cause the
burner to remain fully on, without modulating down in most cases.
MANUAL LIGHTING PROCEDURE
1.
2.
3.
Follow steps 1 through 5 under Lighting Instructions, page 18.
Depress control knob and light pilot with match.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8, page 18.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange
flame will also be present. Open damper or window to
vent smell. This will only last a few hours.
MANUALLY-CONTROLLED MODELS
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
Note: Home owners generally prefer to operate their heater
with the chimney damper closed. This will put all the heat into
the room. However, there may be times you will desire the full
flames of the HI heat setting but will find the heat output
excessive. You can open the chimney damper (if you have one)
fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has
been running.
1.
2.
3.
STOP! Read the safety information column 1 and 2.
Make sure equipment shutoff valve is fully open.
Press in and turn control knob clockwise
to the
OFF position.
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110399-01A
20
OPERATING HEATER (MANUALLY-CONTROLLED MODELS)
Lighting Instructions (Cont.)
Variable Control Operation
To Turn Gas Off To Appliance
Manual Lighting Procedure
OPERATING HEATER (REMOTE-READY MODELS)
For Your Safety Read Before Lighting
OPERATING HEATER
Continued
4.
5.
6.
7.
8.
Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow
“B” in the safety information, starting in column 1, page 18.
If you don’t smell gas, go to the next step.
Slightly depress and turn control knob counterclockwise
to the PILOT position. Keep control knob pressed
in for five (5) seconds (see Figure 32).
Note: You may be running this heater for the first time
after hooking up to gas supply. If so, the control knob may
need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the burner.
If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not light, contact a qualified service
person or gas supplier for repairs. Until repairs are made,
light pilot with match. To light pilot with match, see Manual
Lighting Procedure, column 2.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
• If control knob does not pop out when released, contact
a qualified service person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 3 through 7.
Slightly depress and turn control knob counterclockwise
to the HI position. The burner should light. Set
C-clockwise
control knob to any heat level between HI and LO.
Ignitor Electrode
Thermocouple
Pilot
Burner
HI
PILOT
OFF
LO
Ignitor Button
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1.
2.
3.
Press in and turn control knob clockwise Clockwise to the
HI position.
Turn the control knob clockwise Clockwise to the PILOT
position.
Press in control knob and turn clockwise Clockwise to the
OFF position.
Shutting Off Burners Only (pilot stays lit)
1.
2.
Turn the control knob clockwise Clockwise to the HI position.
Press in and turn control knob clockwise Clockwise to the
PILOT position.
MANUAL LIGHTING PROCEDURE
1.
2.
3.
Follow steps 1 through 5 under Lighting Instructions, pages
19 and 20.
Depress control knob and light pilot with match.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8, column 1.
REMOTE-READY MODELS
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
Control Knob
Figure 32 - Control Knob and
Ignitor Button Location
Figure 33- Pilot
(Note: Appearance of pilot
assembly may vary by model.)
VARIABLE CONTROL OPERATION
The variable control valve can be set to any heat setting and
flame height desired, by simply turning the control knob until
that setting is attained. Even the lowest setting provides realistic, dancing yellow flames. Selecting higher settings produces
greater heat output. This results in increased heating comfort.
WARNING: Do not operate heater between PILOT
and HI positions.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
For more information, visit www.desatech.com
110399-01A
OPERATING HEATER (REMOTE-READY MODELS)
21
21
For Your Safety Read Before Lighting (Cont.)
Lighting Instructions
OPERATING HEATER
Continued
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING
• If fireplace has glass doors, never operate this
heater with glass doors closed. If you operate
heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace
opening has vents at the bottom, you must open
the vents before operating heater.
• You must operate this heater with a fireplace screen
in place. Make sure fireplace screen is closed
before running heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange
flame will also be present. Open damper or window to
vent smell. This will only last a few hours.
Note: Home owners generally prefer to operate their heater
with the chimney damper closed. This will put all the heat into
the room. However, there may be times you will desire the full
flames of the HI heat setting but will find the heat output
excessive. You can open the chimney damper (if you have one)
fully or partially to release some of the heat.
4.
Press in and turn control knob clockwise
to the
OFF position (see Figure 34).
5. Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, starting in column 2,
page 19. If you don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise
to the PILOT position. Press in control knob for five (5)
seconds (see Figure 34).
Note: You may be running this heater for the first time
after hooking up to gas supply. If so, the control knob may
need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
7. With control knob pressed in, press and release ignitor
button. This will light pilot. The pilot is attached to the front
burner. If needed, keep pressing ignitor button until pilot
lights.
Note: If pilot does not stay lit, contact a qualified service
person or gas supplier for repairs. Until repairs are made,
light pilot with match. To light pilot with match, see Manual
Lighting Procedure, page 22.
8. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
• If control knob does not pop out when released, contact
a qualified service person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4 through 8.
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10. Wait one minute and switch selector switch to the ON position to light burners. Note: AUTO is only functional when
using GWMT1 or GWMS2 optional accessories.
11. Set flame adjustment knob to any level between HI and LO.
Flame Adjustment Knob
Control Knob
WARNING: Damper handle will be hot if heater
has been running.
Ignitor Button
Selector Switch in OFF Position
Figure 34 - Control Knob and Ignitor Button Location (Shown as
Supplied, No Control Options)
For more information, visit www.desatech.com
110399-01A
LO
LOT
PI
WARNING: Burners will come on automatically
within one minute when the selector switch is in the
ON position after the pilot is lit.
AUTO
OFF
ON
OFF
2.
3.
STOP! Read the safety information, starting in column 2,
page 20.
Make sure equipment shutoff valve is fully open.
Set selector switch in the OFF position.
ON
IH
1.
OPERATING HEATER (REMOTE-READY MODELS)
22
Lighting Instructions (Cont.)
To Turn Gas Off To Appliance
Manual Lighting Procedure
Optional Remote Operation
OPERATING HEATER
Continued
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
WARNING: Make sure the selector switch is in the
OFF position when you are away from home for long
periods of time. Heater will come on automatically
with selector switch in the ON position.
Note: The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Pilot
Burner
Ignitor
Electrode
Pilot
Burner
Ignitor
Electrode
OPTIONAL REMOTE OPERATION
Note: All remote control accessories must be purchased separately (see Accessories, page 31). Follow instructions included
with the remote control.
Thermostat Control Operation
(Optional GHRCTA Series Only) The thermostat control setting on the remote control unit can be set to any comfort level
between WARMER and COOLER. The burners will turn on
and off automatically to maintain the comfort level you select.
The ideal comfort setting will vary by household depending
upon the amount of space to be heated, the output of the central
heating system, etc.
For wall thermostat operation, follow instruction supplied with
thermostat accessory GWMT1. For wall switch operation follow instructions supplied with GWMS2.
Figure 35 - Pilot (Propane/LP)
NOTICE: You must light the pilot before using the
hand-held remote control unit. See Lighting Instructions on page 21.
Figure 36 - Pilot (Natural)
1.
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise
to the OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote: Set selector switch
in the OFF position to prevent draining battery.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pilot lit by doing one
of the following:
1. Turn control knob clockwise
to the PILOT position.
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
MANUAL LIGHTING PROCEDURE
1.
2.
3.
Follow steps 1 through 6 under Lighting Instructions, page 21.
Depress control knob and light pilot with match.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow steps
9 through 11, Lighting Instructions, column 2, page 21.
After lighting, let pilot flame burn for about one minute.
Turn control knob to ON position. Adjust flame adjustment knob anywhere between HI and LO. Slide the selector switch to the REMOTE position. Note: The burners
may light if hand-held remote ON button was on when selector switch was last turned off. You can now turn the burners on and off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch in the
REMOTE or ON position when the pilot is not lit. This will
drain the battery.
IMPORTANT: Be sure to press the ON/OFF buttons on the
hand-held remote control unit for up to 3 seconds to assure
proper operation.
GHRC Series Operation:
2a. Press the ON/OFF button to turn the burners on and off.
When turning burners off, the pilot will remain lit.
GHRCTA Series Operation:
2b. Press the AUTO/ON/OFF button on the hand-held remote
control (see Figure 38, page 23). The lights to the left of the
button will show AUTO, ON, or OFF.
• In the ON mode, the burners will ignite. The heater is in
manual mode when ON is lit.
• In the AUTO mode, the thermostat in the hand-held
remote unit controls the room temperature. To increase
the room temperature, press the top arrow of the TEMP
button. To lower the room temperature, press the bottom arrow of the TEMP button. At higher settings the
heater will run longer.
For more information, visit www.desatech.com
110399-01A
OPERATING HEATER (REMOTE-READY MODELS)
Optional Remote Operation (Cont.)
INSPECTING BURNERS
23
23
Pilot Flame Pattern
Burner Primary Air Holes
Main Burner
OPERATING HEATER
INSPECTING BURNERS
Continued
3.
Check pilot flame pattern and burner flame patterns often.
IMPORTANT: This remote control has been specially engineered to take an air temperature sample every 5.5 minutes
in the auto mode. It will not respond immediately to the temperature setting being turned up or down.
IMPORTANT: The hand-held remote control unit must be
near the heater. Do not keep the hand-held remote control
unit too close to the heater. The thermostat on the handheld remote control unit will heat up too quickly and turn
the heater off.
To turn the burner off, press the AUTO/ON/OFF button until OFF lights. The pilot will remain lit.
IMPORTANT: To turn the pilot off, manually turn the control knob on the heater to the OFF position.
Control Knob in
On Position
Flame Adjustment Knob
F
Figure 39 shows a correct pilot flame pattern. Figure 40 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not
touching the thermocouple. This will cause the thermocouple to
cool. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 40
• turn heater off (see To Turn Off Gas to Appliance, page 19 [Thermostat-Controlled Models], page 20 [Manually-Controlled
Models], or page 22 [Remote-Ready Models])
• see Troubleshooting, pages 25 through 27
Note: The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Pilot Burner
Pilot Burner
PILO
T
OF
IH
ON
ON
OFF
REMOTE
PILOT FLAME PATTERN
LO
Selector Switch in Remote Position
(Optional Remote Control)
Figure 37 - Setting the Selector switch, Control Knob, and Flame
Adjustment Knob for Remote Operation
Increases Room
Shows
Temperature in
Temperature
AUTO Mode
Setting
Decreases Room
Temperature in
The Log Heater
AUTO Mode
will Automatically
Cycle between
Turns Burners
Pilot and the Heat
On or Off and
Setting that has
Allows You to
been Selected
Choose the Auto
Setting
Figure 39 - Correct Pilot Flame
Pattern (Your pilot may vary
from pilots shown)
Figure 40 - Incorrect Pilot
Flame Pattern (Your pilot may
vary from pilots shown)
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the fitting at the
burner entrance. These holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if
needed. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the heater running.
All slotted burner flame holes should be open with yellow flame
present. All round burner flame holes should be open with a small
blue flame present. Some burner flame holes may become blocked
by debris or rust, with no flame present. If so, turn off heater and let
cool. Remove blockage. Blocked burner flame holes will create soot.
Figure 38 - Thermostat Hand-Held Remote Control Unit
Selections (GHRCTA Only)
For more information, visit www.desatech.com
110399-01A
Thermocouple
Thermocouple
24
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
Logs
Main Burner
CLEANING AND
MAINTENANCE
WARNING: Turn off heater and let cool before
cleaning.
CAUTION: You must keep control areas, burners,
and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have
heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc.
CLEANING BURNER INJECTOR HOLDER
AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear
of dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each
heating season. Blocked air holes will create soot. We recommend
that you clean the unit every three months during operation and have
heater inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot
assembly clean and free of dust and dirt. To clean these parts we
recommend using compressed air no greater than 30 PSI. Your local
computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow
position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could
damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit to cool for
at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet holes on injector
holder for dust and dirt (see Figures 41 and 42).
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube
again. Remove any large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
air inlet hole about two inches from where the pilot flame comes out
of the pilot assembly (see Figure 42). With the unit off, lightly blow
air through the air inlet hole. You may blow through a drinking straw
if compressed air is not available.
Ports/Slots
Injector Holder (May
Be Brass or Aluminum
Depending on Model)
Burner
Tube
Burner
Tube
Pilot Assembly
Pilot Air
Inlet Hole
Primary Air Inlet Holes
(Shape of Holes May
Vary by Model)
Figure 41 - Injector Holder On
Outlet Burner Tube
Figure 42 - Pilot Inlet Air Hole
LOGS
• If you remove logs for cleaning, refer to Installing Logs, pages
15 through 17, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
MAIN BURNER
Periodically inspect all burner flame holes with the heater running.
All slotted burner flame holes should be open with yellow flame
present. All round burner flame holes should be open with a small
blue flame present. Some burner flame holes may become blocked
by debris or rust, with no flame present. If so, turn off heater and let
cool. Remove blockage. Blocked burner flame holes will create soot.
For more information, visit www.desatech.com
110399-01A
TROUBLESHOOTING
TROUBLESHOOTING
WARNING: Turn off heater
and let cool before servicing. Only
a qualified service person should
service and repair heater.
Note: For additional help, visit DESA
International’s technical service web
site at www.desatech.com.
25
25
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
Note: All troubleshooting items are listed in
order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no
spark at ODS/pilot
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
1. Reconnect ignitor cable
3. Piezo ignitor nut is loose
4.
5.
6.
7.
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
Broken ignitor cable
Bad piezo ignitor
Ignitor electrode positioned wrong
Ignitor electrode broken
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
ODS/pilot lights but flame goes out when
control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been
triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at control valve
7. Thermocouple damaged
8. Control valve damaged
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base
panel of log set. Nut is located behind
base panel.
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and
Maintenance, page 24) or replace ODS/
pilot assembly
7. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Wait one minute for safety interlock system to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or propane/LP
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 24) or replace ODS/
pilot assembly
6. Hand tighten until snug, then tighten
1/4 turn more
7. Replace pilot assembly
8. Replace control valve
For more information, visit www.desatech.com
110399-01A
26
TROUBLESHOOTING
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner does not light after ODS/pilot is lit
1. Inlet gas pressure is too low
1. Contact local natural or propane/LP gas
company
2. Clean burner(s) (see Cleaning and Maintenance, page 24) or replace burner orifice(s)
3. Reconnect leads (see Wiring Diagram,
page 30)
4. Replace battery in transmitter and receiver
2. Burner orifice(s) clogged
3. Thermopile leads disconnected or improperly
connected (Remote-Ready Models Only)
4. Burners will not come on in remote position
(Remote-Ready Models Only)
Delayed ignition of one or both burners
1. Manifold pressure is too low
2. Burner orifice(s) clogged
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
Slight smoke or odor during initial operation
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes
and logs curing
Heater produces a whistling noise when burners are lit
1. Turning control knob to HI position when
burners are cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice(s)
1. Contact local natural or propane/LP gas
company
2. Clean burner(s) (see Cleaning and Maintenance, page 24) or replace burner orifice(s)
1. Clean burner (see Cleaning and Maintenance, page 24) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner for dirt and debris. If found,
clean burner (see Cleaning and Maintenance, page 24)
2. Replace gas control
3. Problem will stop after a few hours of operation
1. Turn control knob to LO position and let
warm up for a minute
2. Operate burners until air is removed from
line. Have gas line checked by local natural or propane/LP gas company
3. Observe minimum installation clearances
(see pages 8 through 10)
4. Clean burners (see Cleaning and Maintenance, page 24) or replace burner orifice
White powder residue forming within burner
box or on adjacent walls or furniture
1. When heated, vapors from furniture polish,
wax, carpet cleaners, etc. may turn into
white powder residue
1. Turn heater off when using furniture polish,
wax, carpet cleaners, or similar products
Moisture/condensation noticed on windows
1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Ventilation requirements (page 5)
Dark residue on logs inside of their fireplace
Note: After removing all causes of residue deposits, completely clean fireplace and appliance
off residue before reusing appliance
1. Improper log placement
1. Properly locate logs (see Installing Logs,
pages 15 through 17)
2. Eliminate source of drafts around heater
2. Drafts or other air currents affecting flame
pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
3. Clean out air holes at burner inlet. Periodically repeat as needed
4. Remove blockage or replace burner
For more information, visit www.desatech.com
110399-01A
TROUBLESHOOTING
27
27
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Remote does not function (Remote-Ready
Models Only)
1. Battery is not installed. Battery power
is low
1. Replace 9-volt batteries in receiver and
remote control
Heater produces a clicking/ticking noise
just after burners are lit or shut off
1. Metal expanding while heating or contracting while cooling
1. This is common with most heaters. If
noise is excessive, contact qualified service person
Heater produces unwanted odors
1. Heater burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement
at top of page
1. Open window to ventilate room. Stop using odor causing products while heater
is running
1. Not enough fresh air is available
2. Low line pressure
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 24)
Heater shuts off in use (ODS operates)
3. ODS/pilot is partially clogged
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking Gas Connections, page 14)
Gas odor even when control knob is in OFF
position
1. Gas leak. See Warning statement
at top of page
2. Control valve defective
1. Locate and correct all leaks (see Checking Gas Connections, page 14)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
at top of page
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Connections, page 14)
For more information, visit www.desatech.com
110399-01A
28
OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB
(THERMOSTAT-CONTROLLED MODELS ONLY)
For Masonry and Factory-Built Metal Fireplace
OPTIONAL POSITIONING OF
THERMOSTAT SENSING BULB
(Thermostat-Controlled Models Only)
FOR MASONRY AND FACTORY-BUILT
METAL FIREPLACE
Thermostat
Screw
If your log set cycles to pilot, but the room temperature drops to a
lower than ideal comfort level before the log set comes back on, you
may want to reposition the thermostat sensing bulb.
Gas Valve
Assembly
Figure 44 - Adhesive-backed
Mounting Clip
Thermostat Sensing Bulb
Adhesivebacked
Mounting
Clip
Figure 45 - Removing
Thermostat Sensing Bulb
Adhesivebacked
Mounting
Clip
Figure 46 - Locating Thermostat
Sensing Bulb on Masonry
Fireplace
Q;¢¢Q;
¢Q;¢Q;
Figure 47 - Locating Thermostat
Sensing Bulb on Factory-built
Metal Fireplace
Thermostat Sensing Bulb
Adhesivebacked
Mounting
Clip
Figure 48 - Installing Thermostat
Sensing Bulb behind Glass
Doors
Thermostat
Sensing Bulb
¢
;
Q
;
Q
¢
;
Q
¢
Thermostat Sensing Bulb
Thermostat Sensing Bulb
Adhesivebacked
Mounting
Clip
Capillary
Do Not
Crimp
Capillary
Glass Doors
Mounting
Bracket
Thermostat
Sensing Bulb
Retaining
Clamp
The thermostat sensing bulb is located near the gas valve assembly
on the mounting bracket. This location allows the thermostat to keep
the room temperature at an ideal comfort level for most fireplace
applications. For positioning the thermostat sensing bulb elsewhere, an adhesive-backed mounting clip is available.
Tools needed: 1/4" hex driver or socket
1. Remove logs. Locate the gas valve assembly and thermostat
sensing bulb (see Figure 43).
2. With 1/4" hex driver or socket, loosen the thermostat screw.
Carefully slide the thermostat sensing bulb out of the retaining
clamp (see Figure 45).
Note: Do not remove the screw. Make sure you tighten the
screw after removing the thermostat sensing bulb.
IMPORTANT: Do not force or bend the thermostat sensing
bulb or capillary.
3. The thermostat sensing bulb may be located to the lower right
front side of fireplace. Determine location of sensing bulb, but
do not mount sensing bulb until step 5. If you have a masonry
fireplace, see Figure 46 for location. If you have a factorybuilt metal fireplace, see Figure 47 for location. If your fireplace has glass doors, position sensing bulb directly behind
door gap on right bottom side (see Figure 48).
4. The mounting clip must be a minimum of 3" from bottom of
fireplace to prevent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press
the clip into the new location so that the thermostat sensing bulb
will be positioned vertically with the capillary at the bottom
(see Figure 49). Slide the thermostat sensing bulb into the clip.
IMPORTANT: Do not crimp capillary.
Capillary
Figure 49 - Positioning the
Thermostat Sensing Bulb in
the Vertical Position with the
Capillary at the Bottom
Figure 43 - Location of Gas Valve Assembly and Thermostat
Sensing Bulb
For more information, visit www.desatech.com
110399-01A
SPECIFICATIONS
SPECIFICATIONS
Vintage Oak 18" Variable
Manually-Controlled
Vintage Oak 24" and 30"
Variable Manually-Controlled
Golden Oak 18" Variable
Manually-Controlled
Btu (Variable)
16,000/27,000
20,000/31,500
16,000/30,000
Type Gas
Propane/LP Only - Natural
Propane/LP Only - Natural
Propane/LP Only - Natural
Ignition
Piezo
Piezo
Piezo
Manifold Pressure
8.0" W.C. - 3.5" W.C.
8.0" W.C. - 3.5" W.C.
8.0" W.C. - 3.5" W.C.
Inlet Gas Pressure
(in. of water)
Maximum
Minimum*
14" - 10.5"
11" - 5"
14" - 10.5"
11" - 5"
14" - 10.5"
11" - 5"
Shipping Weight
36 lbs.
38 lbs.
26 lbs.
Golden Oak 24", 30"
and 36" Variable
Manually-Controlled
Golden Oak 18"
Thermostat-Controlled
Golden Oak 24" and 30"
Thermostat-Controlled
Btu (Variable)
20,000/39,000
20,000/33,000
21,500/36,000
Type Gas
Propane/LP Only - Natural
Propane/LP Only - Natural
Propane/LP Only - Natural
Ignition
Piezo
Piezo
Piezo
Manifold Pressure
8.0" W.C. - 3.5" W.C.
8.0" W.C. - 3.5" W.C.
8.0" W.C. - 3.5" W.C.
Inlet Gas Pressure
(in. of water)
Maximum
Minimum*
14" - 10.5"
11" - 5"
14" - 10.5"
11" - 5"
14" - 10.5"
11" - 5"
28 lbs. (24"), 30 lbs. (30")
32 lbs. (36")
26 lbs.
28 lbs. (24"), 30 lbs. (30")
* For purpose of input adjustment
Shipping Weight
* For purpose of input adjustment
Golden Oak 18"
Remote-Ready
Golden Oak 24", 30"
and 36" Remote-Ready
Btu (Variable)
16,000/30,000
20,000/39,000
Type Gas
Propane/LP Only - Natural
Propane/LP Only - Natural
Ignition
Piezo
Piezo
Manifold Pressure
8.0" W.C. - 3.5" W.C.
8.0" W.C. - 3.5" W.C.
Inlet Gas Pressure
(in. of water)
Maximum
Minimum*
14" - 10.5"
11" - 5"
14" - 10.5"
11" - 5"
Shipping Weight
28 lbs.
30 lbs. (24")/32 lbs. (30")
34 lbs. (36”)
* For purpose of input adjustment
For more information, visit www.desatech.com
110399-01A
29
29
WIRING DIAGRAM (REMOTE-READY MODELS ONLY)
SERVICE HINTS
TECHNICAL SERVICE
REPLACEMENT PARTS
30
WIRING DIAGRAM
REPLACEMENT PARTS
(Remote-Ready Models Only)
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA International’s Technical
Service Department at 1-866-672-6040.
AU
TO
OF
F
ON
Thermopile
SERVICE HINTS
When Gas Pressure Is Too Low
•
•
•
•
pilot will not stay lit
burners will have delayed ignition
heater will not produce specified heat
for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA International’s Technical
Service Department at 1-866-672-6040. When calling please have
your model and serial numbers of your heater ready.
When calling DESA International, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), call DESA International at 1-866-672-6040 for
referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
You can also visit DESA International’s technical services web site
at www.desatech.com.
For more information, visit www.desatech.com
110399-01A
ACCESSORIES
31
31
ACCESSORIES
Notice: All accessories may not be available for all
fireplace models.
Purchase these heater accessories from your local dealer. If they can not
supply these accessories, call DESA International at 1-866-672-6040
for referral information. You can also write to the address listed on the
back page of this manual.
RECEIVER AND HAND-HELD REMOTE
CONTROL KIT - GHRC
For all Remote-Ready Models. Allows the gas log heater to be turned
on and off by using a hand-held remote control.
WALL-MOUNT THERMOSTAT SWITCH
GWMT1
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" NPT pipe.
(Not Shown)
For all Remote-Ready Models. The desired comfort setting can be
selected on the wall thermostat and the log heater will automatically
cycle from pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH - GWMS2
(Not Shown)
For all Remote-Ready Models. Allows the gas log heater to be
turned on and off with a wall switch.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
DAMPER CLAMP - GA6080
(Not Shown)
For all models. Helps deflect heat away from mantel or wall above
fireplace. Fits openings 28" to 48" wide.
WAR
CO
AU
ON
OF
OL
ER
TE
MER
For Remote-Ready and Variable Manually-Controlled Models.
Permanently opens chimney flue damper for vented operation.
LAVA ROCK - GA6060
(Not Shown)
MP
TO
F
For all models. Order when additional rock is desired. (1.8 lb. bag)
CLEANING KIT - GCK
(Not Shown)
RECEIVER AND HAND-HELD THERMOSTAT
REMOTE CONTROL KIT - GHRCTA
For all Remote-Ready Models. Allows the gas log heater to be
operated in a manually or thermostatically controlled mode. You can
turn the gas log heater on and off without ever leaving the comfort of
your easy chair.
For all models. Your vent-free gas appliance requires regular
cleaning and maintenance to prevent performance problems. This
kit gives you the tools and instructions to make it easy to clean all
critical areas of your appliance.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is available by calling
1-866-672-6040.
For more information, visit www.desatech.com
110399-01A
32
ILLUSTRATED PARTS BREAKDOWN
Variable Manually-Controlled
Flame-Max® Vintage Oak Log Models
VYS18PA, H18P, VYS18NA, H18N, VYS24PA, H24P, VYS24NA and H24N
ILLUSTRATED PARTS
BREAKDOWN
VARIABLE MANUALLYCONTROLLED
FLAME-MAX® VINTAGE
OAK LOG MODELS
1-2
VYS18PA, H18P, VYS18NA, H18N,
VYS24PA, H24P, VYS24NA AND
H24N
2
1-1
21
18
19
11
20
12
13
7
21 - ODS Pilot
(Natural Gas)
8
6
9
10
4
4
5
14
18
3
21 - ODS Pilot
(Propane/LP)
4
19
17
15
16
For more information, visit www.desatech.com
110399-01A
PARTS LIST
Variable Manually-Controlled
Flame-Max® Vintage Oak Log Models
VYS18PA, H18P, VYS18NA, H18N, VYS24PA, H24P, VYS24NA and H24N
PARTS LIST
VARIABLE MANUALLY-CONTROLLED
FLAME-MAX® VINTAGE OAK LOG MODELS
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 29 of this manual.
PART NUMBER FOR
KEY VYS18PA
VYS18NA
NO. H18P
H18N
1
110397-01
1-1 109318-01
1-2 109318-02
2
105185-01
3
098276-01
4
M11084-38
5
102775-02CK
6
102844-01
7
102966-01
8
098867-10
9
102780-03
10
102798-01
11
099056-21
12
102843-01
13
102963-01
14
102568-08
15
098508-01
16
098354-01
17
102445-01
18
098249-01
19
099387-08
20
098271-10
21
104286-01
110397-01
109318-01
109318-02
105185-01
098276-01
M11084-38
102775-02CK
102844-01
102966-01
098867-14
102780-01
102798-01
099056-20
102843-01
102963-01
102568-07
098508-01
098354-01
102445-01
098249-01
099387-08
098271-10
104285-01
VYS24PA
H24P
VYS24NA
H24N
DESCRIPTION
110397-02
109319-01
109319-02
105185-02
098276-01
M11084-38
102775-01CK
102844-01
102966-01
098867-10
102780-03
102798-01
099056-19
102843-01
102773-01
102568-08
098508-01
098354-01
102445-01
098249-01
099387-08
098271-10
104286-01
110397-02
109319-01
109319-02
105185-02
098276-01
M11084-38
102775-01CK
102844-01
102966-01
098867-14
102780-01
102798-01
099056-18
102843-01
102773-01
102568-07
098508-01
098354-01
102445-01
098249-01
099387-08
098271-10
104285-01
Two Piece Log Set
Front Log
Rear Log
One-Piece Log Set
Hex Head Plug, 1/8" NPT
Screw, Hex Head (#8-18 x .38)
Painted Base Assembly
Lower Bracket
Upper Bracket
Gas Regulator
Outlet Burner Tube
Inlet Tube
Burner Orifice Injector
Burner Clip
Burner
Control Valve
Valve Retainer Nut
Control Knob
Piezo Ignitor (14261)
Nut, M5
Pilot Tube
Ignitor Cable
ODS Pilot
QTY.
1
1
1
1
11
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
PARTS AVAILABLE — NOT SHOWN
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Control Position Decal
Hardware Kit
Lava Rock
For more information, visit www.desatech.com
110399-01A
1
1
1
1
1
1
1
33
33
34
ILLUSTRATED PARTS BREAKDOWN
Variable Manually-Controlled Flame-Max® Golden
Oak Log Models VYD18PA, VYD24PA, VYD30PA and VYD36PA
ILLUSTRATED PARTS
BREAKDOWN
VARIABLE MANUALLY-CONTROLLED
FLAME-MAX® GOLDEN OAK LOG MODELS
VYD18PA, VYD24PA, VYD30PA and VYD36PA
1-4
1-5
1-2
1-3
1-1
*Note: The Golden Oak Log (107027-01)
for the VYD36PA model differs slightly
from drawing
4
20
17
12
2
18
11
10
13
7
8
6
20 - ODS Pilot
(Propane/LP)
21
9
21
5
14
18
3
21
19
17
15
16
21
For more information, visit www.desatech.com
110399-01A
PARTS LIST
Variable Manually-Controlled Flame-Max® Golden
Oak Log Models VYD18PA, VYD24PA, VYD30PA and VYD36PA
35
35
PARTS LIST
VARIABLE MANUALLY-CONTROLLED
FLAME-MAX® GOLDEN OAK LOG MODELS
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 29 of this manual.
KEY
PART NUMBER FOR
NO.
VYD18PA
VYD24PA
VYD30PA
1
1-1
1-2
1-3
1-4
1-5
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
110397-03
110315-01
110315-02
110315-03
110315-04
110315-05
110397-04
110313-01
110313-02
110313-03
110313-04
110313-05
105268-02
098276-01
098249-01
102775-01CK
102844-01
102966-01
098867-10
102798-01
102779-02
099056-17
102843-01
102772-01
102568-06
098508-01
098354-01
102445-01
099387-08
098271-10
104286-01
M11084-38
110397-05
110320-01
110320-02
110320-03
110320-04
110320-05
105268-03
098276-01
098249-01
102775-03CK
102844-01
102966-01
098867-10
102798-01
102779-02
099056-17
102843-01
102772-01
102568-06
098508-01
098354-01
102445-01
099387-08
098271-10
104286-01
M11084-38
105268-01
098276-01
098249-01
102775-04CK
102844-02
102966-02
098867-10
102798-01
102779-04
099056-19
102843-01
102980-01
102568-08
098508-01
098354-01
102445-01
099387-08
098271-10
104286-01
M11084-38
VYD36PA
—
—
—
—
—
—
107027-01
098276-01
098249-01
102775-03CK
102844-01
102966-01
098867-10
102798-01
102779-02
099056-17
102843-01
102772-01
102568-06
098508-01
098354-01
102445-01
099387-08
098271-10
104286-01
M11084-38
DESCRIPTION
Five-Piece Golden Oak Log Set
Front Log
Rear Log
Center Log
Top Right Log
Top Left Log
One-Piece Golden Oak Log Set
Hex Head Plug 1/8" NPT
Nut, M5
Painted Base Assembly
Lower Bracket
Upper Bracket
Gas Regulator
Inlet Tube
Outlet Burner Tube
Burner Orifice Injector
Burner Clip
Burner
Control Valve
Valve Retainer Nut
Control Knob
Piezo Ignitor (14261)
Pilot Tube
Ignitor Cable
ODS Pilot
Screw, Hex Head (#8-18 x .38)
QTY.
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
11
PARTS AVAILABLE — NOT SHOWN
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Control Position Decal
Hardware Kit
Lava Rock
For more information, visit www.desatech.com
110399-01A
1
1
1
1
1
1
1
36
ILLUSTRATED PARTS BREAKDOWN
Variable Manually-Controlled Flame-Max® Golden
Oak Log Models VYD18NA, VYD24NA, VYD30NA and VYD36NA
ILLUSTRATED PARTS
BREAKDOWN
VARIABLE MANUALLY-CONTROLLED
FLAME-MAX® GOLDEN OAK LOG MODELS
VYD18NA, VYD24NA, VYD30NA
and VYD36NA
1-4
1-5
1-2
1-3
1-1
*Note: The Golden Oak Log (107027-01)
for the VYD36NA model differs slightly
from drawing.
4
19
18
12
20
2
11
10
13
7
20 - ODS Pilot
(Natural Gas)
8
6
21
9
21
5
14
17
3
21
19
17
15
16
21
For more information, visit www.desatech.com
110399-01A
PARTS LIST
Variable Manually-Controlled Flame-Max® Golden
Oak Log Models VYD18NA, VYD24NA, VYD30NA and VYD36NA
PARTS LIST
VARIABLE MANUALLY-CONTROLLED
FLAME-MAX® GOLDEN OAK LOG MODELS
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 29 of this manual.
KEY
PART NUMBER FOR
NO.
VYD18NA
VYD24NA
VYD30NA
VYD36NA
1
1-1
1-2
1-3
1-4
1-5
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
110397-03
110315-01
110315-02
110315-03
110315-04
110315-05
110397-04
110313-01
110313-02
110313-03
110313-04
110313-05
110397-05
110320-01
110320-02
110320-03
110320-04
110320-05
—
—
—
—
—
—
DESCRIPTION
Five-Piece Golden Oak Log Set
Front Log
Rear Log
Center Log
Top Right Log
Top Left Log
105268-01
105268-02
105268-03
107027-01
One-Piece Golden Oak Log Set
098276-01
098276-01
098276-01
098276-01
Hex Head Plug, 1/8" NPT
098249-01
098249-01
098249-01
098249-01
Nut, M5
102775-04CK 102775-01CK 102775-03CK 102775-03CK Painted Base Assembly
102844-02
102844-01
102844-01
102844-01
Lower Bracket
102966-02
102966-01
102966-01
102966-01
Upper Bracket
098867-14
098867-14
098867-14
098867-14
Gas Regulator
102798-01
102798-01
102798-01
102798-01
Inlet Tube
102779-03
102779-01
102779-01
102779-01
Outlet Burner Tube
099056-26
099056-16
099056-16
099056-16
Burner Orifice Injector
102843-01
102843-01
102843-01
102843-01
Burner Clip
102980-01
102772-01
102772-01
102772-01
Burner
102568-07
102568-05
102568-05
102568-05
Control Valve
098508-01
098508-01
098508-01
098508-01
Valve Retainer Nut
098354-01
098354-01
098354-01
098354-01
Control Knob
102445-01
102445-01
102445-01
102445-01
Piezo Ignitor (14261)
099387-08
099387-08
099387-08
099387-08
Pilot Tube
098271-10
098271-10
098271-10
098271-10
Ignitor Cable
104285-01
104285-01
104285-01
104285-01
ODS Pilot
M11084-38
M11084-38
M11084-38
M11084-38
Screw, Hex Head (#8-18 x .38)
QTY.
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
11
PARTS AVAILABLE — NOT SHOWN
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
100563-01
101055-02
100565-01
100639-01
101449-04
101137-02
GA6060
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Control Position Decal
Hardware Kit
Lava Rock
For more information, visit www.desatech.com
110399-01A
1
1
1
1
1
1
1
37
37
38
ILLUSTRATED PARTS BREAKDOWN
Thermostat-Controlled
Flame-Max® Golden Oak Log Models
VYD18PTA, VYD18NTA, VYD24PTA, VYD24NTA, VYD30PTA and VYD30NTA
ILLUSTRATED PARTS
BREAKDOWN
THERMOSTAT-CONTROLLED
FLAME-MAX® GOLDEN OAK LOG MODELS
VYD18PTA, VYD18NTA, VYD24PTA,
VYD24NTA, VYD30PTA and VYD30NTA
2
1-2
1-4
1-3
1-5
19
11
21
17
1-1
18
10
9
12
6
22
8
13
7
5
20
14
20
20
15
4
20
17
3
16
20
For more information, visit www.desatech.com
110399-01A
PARTS LIST
Thermostat-Controlled
Flame-Max® Golden Oak Log Models
VYD18PTA, VYD18NTA, VYD24PTA, VYD24NTA, VYD30PTA and VYD30NTA
39
39
PARTS LIST
THERMOSTAT-CONTROLLED
FLAME-MAX® GOLDEN OAK LOG MODELS
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 29 of this manual.
KEY
NO. VYD18PTA
VYD18NTA
1
1-1
1-2
1-3
1-4
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
110397-03
110315-01
110315-02
110315-03
110315-04
105268-01
104033-03
102775-09CK
102844-02
102966-02
098867-14
102981-01
102983-02
099056-26
102843-01
102980-01
101329-21
102979-02
098544-01
102445-01
099387-09
098271-10
104285-01
M11084-38
098249-01
099211-01
110397-03
110315-01
110315-02
110315-03
110315-04
105268-01
104033-03
102775-09CK
102844-02
102966-02
098867-10
102981-01
102983-03
099056-19
102843-01
102980-01
101329-22
102979-02
098544-01
102445-01
099387-09
098271-10
104286-01
M11084-38
098249-01
099211-01
PART NUMBER FOR
VYD24PTA
VYD24NTA
VYD30PTA
VYD30NTA
DESCRIPTION
110397-04
110313-01
110313-02
110313-03
110313-04
105268-02
_____
110397-04
110313-01
110313-02
110313-03
110313-04
105268-02
_____
110397-05
110320-01
110320-02
110320-03
110320-04
105268-03
_____
110397-05
110320-01
110320-02
110320-03
110313-04
105268-03
_____
102775-05CK
102844-01
102966-01
098867-10
102981-01
102983-02
099056-17
102843-01
102772-01
101329-19
102979-01
098544-01
102445-01
099387-09
098271-10
104286-01
M11084-38
098249-01
099211-01
102775-05CK
102844-01
102966-01
098867-14
102981-01
102983-01
099056-16
102843-01
102772-01
101329-20
102979-01
098544-01
102445-01
099387-09
098271-10
104285-01
M11084-38
098249-01
099211-01
102775-07CK
102844-01
102966-01
098867-10
102981-01
102983-02
099056-17
102843-01
102772-01
101329-19
102979-01
098544-01
102445-01
099387-09
098271-10
104286-01
M11084-38
098249-01
099211-01
102775-07CK
102844-01
102966-01
098867-14
102981-01
102983-01
099056-16
102843-01
102772-01
101329-20
102979-01
098544-01
102445-01
099387-09
098271-10
104285-01
M11084-38
098249-01
099211-01
Five-Piece Golden Oak Log Set
Front Log
Rear Log
Center Log
Top Right Log
One-Piece Golden Oak Log Set
Baffle, Rear
Painted Base Assembly
Lower Bracket
Upper Bracket
Gas Regulator
Inlet Tube
Outlet Burner Tube
Burner Orifice Injector
Burner Clip
Burner
Thermostat Gas Valve Assembly
Thermostat Bracket
Thermobulb Clip
Piezo Ignitor (14261)
Pilot Tube
Ignitor Cable
ODS Pilot
Hex Screw, #8-18 x .38
Nut, M5
Hex Screw, 10-16 x 2.50
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
15
2
2
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Hardware Kit
Lava Rock
Auxiliary Thermostat Mounting Clip
1
1
1
1
1
1
1
QTY.
PARTS AVAILABLE — NOT SHOWN
100563-01
101054-01
100565-01
100639-01
101137-02
GA6060
102030-01
100563-01
101054-01
100565-01
100639-01
101137-02
GA6060
102030-01
100563-01
101054-01
100565-01
100639-01
101137-02
GA6060
102030-01
100563-01
101054-01
100565-01
100639-01
101137-02
GA6060
102030-01
100563-01
101054-01
100565-01
100639-01
101137-02
GA6060
102030-01
100563-01
101054-01
100565-01
100639-01
101137-02
GA6060
102030-01
For more information, visit www.desatech.com
110399-01A
40
ILLUSTRATED PARTS BREAKDOWN
Remote-Ready Flame-Max® Golden Oak Log Models
VYD18PRA, HD18PR, VYD24PRA, HD24PR, VYD30PRA, HD30PR, VYD36PRA and HD36PR
ILLUSTRATED PARTS
BREAKDOWN
REMOTE-READY
FLAME-MAX® GOLDEN OAK LOG MODELS
VYD18PRA, HD18PR, VYD24PRA,
HD24PR, VYD30PRA, HD30PR,
VYD36PRA and HD36PR
1-4
1-5
1-2
1-3
*Note: The Golden Oak Log (107027-01)
for the VYD36PRA model differs slightly
from the log shown.
1-1
3
10
7
4
2
8
5
10
9
6
11
13
12
14
24
H
L
O
N
O
FF
O
15
I
19
P
ILOT
18
14
16
17
20
25
H
23
I
L
P
ILOT
O
FF
N
O
O
19
21
22
14
For more information, visit www.desatech.com
110399-01A
PARTS LIST
41
41
Remote-Ready Flame-Max® Golden Oak Log Models
VYD18PRA, HD18PR, VYD24PRA, HD24PR, VYD30PRA, HD30PR, VYD36PRA and HD36PR
PARTS LIST
REMOTE-READY
FLAME-MAX® GOLDEN OAK LOG MODELS
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 29 of this manual.
PART NUMBER FOR
KEY
NO.
VYD18PRA
HD18PR
VYD24PRA
HD24PR
VYD30PRA
HD30PR
VYD36PRA
HD36PR
DESCRIPTION
1
110397-03
110315-01
110315-02
110315-03
110315-04
110315-05
105268-01
103778-01
098249-01
104422-02
098264-02
102843-01
099056-19
—
102980-01
099387-13
103781-02
103345-02
M11084-38
104384-01
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
103284-02
099998-01
110397-04
110313-01
110313-02
110313-03
110313-04
110313-05
105268-02
103778-01
098249-01
103342-02
098264-02
102843-01
099056-17
102966-01
102772-01
099387-09
103781-02
103345-01
M11084-38
102775-06CK
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
103284-02
099998-01
110397-05
110320-01
110320-02
110320-03
110320-04
110320-05
105268-03
103778-01
098249-01
103342-02
098264-02
102843-01
099056-17
102966-01
102772-01
099387-09
103781-02
103345-01
M11084-38
102775-08CK
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
103284-02
099998-01
—
—
—
—
—
—
107027-01
103778-01
098249-01
103342-02
098264-02
102843-01
099056-17
102966-01
102772-01
099387-09
103781-02
103345-01
M11084-38
102775-08CK
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
103284-02
099998-01
Five-Piece Golden Oak Log Set
Front Log
Rear Log
Center Log
Right Top Log
Left Top Log
One-Piece Golden Oak Log Set
ODS Pilot (LP)
ODS Nut
Burner Outlet Tube
Male Connector (14396)
Burner Clip
Burner Orifice Injector
Upper Bracket
Burner
Pilot Tube
Gas Control Valve
Lower Bracket
Screw, #8 x .38
Painted Base Assy
Ignitor Cable
Piezo Ignitor (14261)
Plate, Switch
Heat Shield
Screw
Flame Adjustment Knob
Off-Pilot-On Knob
Screw, Hex Slt Wsr 10-32 x .38
Wiring Harness
Switch (14579)
1-1
1-2
1-3
1-4
1-5
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
QTY.
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
7
1
1
1
1
1
2
1
1
4
1
PARTS AVAILABLE — NOT SHOWN
100563-01
103877-01
100563-01
103877-01
100563-01
103877-01
100563-01
103877-01
100565-01
100693-01
101137-02
GA6060
100565-01
100639-01
101137-02
GA6060
100565-01
100639-01
101137-02
GA6060
100565-01
100639-01
101137-02
GA6060
Warning Plate
Lighting Instructions
Plate
Warning Plate Fastener
Caution Decal
Hardware Kit
Lava Rock
For more information, visit www.desatech.com
110399-01A
1
1
1
1
1
1
42
ILLUSTRATED PARTS BREAKDOWN
Remote-Ready Flame-Max® Golden Oak Log Models
VYD18NRA, HD18NR, VYD24PNA, HD24NR, VYD30NRA, HD30NR, VYD36PNA and HD36NR
ILLUSTRATED PARTS
BREAKDOWN
1-4
REMOTE-READY
FLAME-MAX® GOLDEN OAK LOG MODELS
1-5
1-2
VYD18NRA, HD18NR, VYD24PNA,
HD24NR, VYD30NRA, HD30NR,
VYD36PNA and HD36NR
1-3
*Note: The Golden Oak Log (107027-01)
for the VYD36NRA and HD36NR models
differs slightly from the log shown.
1-1
3
24
7
4
2
8
5
10
9
6
24
11
25
13
12
14
26
H
I
19
L
O
N
O
FF
O
15
P
ILOT
18
14
16
27
20
20
22
22
H
17
I
L
O
FF
O
N
O
P
ILOT
23
14
For more information, visit www.desatech.com
110399-01A
PARTS LIST
Remote-Ready Flame-Max® Golden Oak Log Models
VYD18NRA, HD18NR, VYD24PNA, HD24NR, VYD30NRA, HD30NR, VYD36PNA and HD36NR
PARTS LIST
REMOTE-READY
FLAME-MAX® GOLDEN OAK LOG MODELS
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 29 of this manual.
PART NUMBER FOR
KEY
NO.
VYD18NRA
HD18NR
VYD24NRA
HD24NR
VYD30NRA
HD30NR
1
110397-03
110315-01
110315-02
110315-03
110315-04
110315-05
105268-01
103779-01
098249-01
104422-01
098264-02
102843-01
099056-26
—
102980-01
099387-15
103781-01
103345-02
M11084-38
104384-01
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
103284-02
099998-01
110397-04
110313-01
110313-02
110313-03
110313-04
110313-05
105268-02
103779-01
098249-01
103342-01
098264-02
102843-01
099056-16
102966-01
102772-01
099387-12
103781-01
103345-01
M11084-38
102775-06CK
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
103284-02
099998-01
110397-05
110320-01
110320-02
110320-03
110320-04
110320-05
105268-03
103779-01
098249-01
103342-01
098264-02
102843-01
099056-16
102966-01
102772-01
099387-12
103781-01
103345-01
M11084-38
102775-08CK
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
103284-02
099998-01
1-1
1-2
1-3
1-4
1-5
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
VYD36NRA
HD36NR
—
—
—
—
—
107027-01
103779-01
098249-01
103342-01
098264-02
102843-01
099056-16
102966-01
102772-01
099387-12
103781-01
103345-01
M11084-38
102775-08CK
098271-10
102445-01
103587-02CK
104099-01
098304-01
103784-02
103784-01
M12461-26
100609-01
099918-02
103284-02
099998-01
DESCRIPTION
Five-Piece Golden Oak Log Set
Front Log
Rear Log
Center Log
Right Top Log
Left Top Log
One-Piece Golden Oak Log Set
ODS Pilot (NG)
ODS Nut
Burner Outlet Tube
Male Connector (14396)
Burner Clip
Burner Orifice Injector
Upper Bracket
Burner
Pilot Tube (Valve to regulator)
Gas Control Valve
Lower Bracket
Screw, #8 x .38
Painted Base Assy
Ignitor Cable
Piezo Ignitor (14261)
Plate, Switch
Heat Shield
Screw
Flame Adjustment Knob
Off-Pilot-On Knob
Screw, Hex Slt Wsr 10-32 x .38
Pilot Tube (Regulator to Pilot)
Pilot Regulator
Wiring Harness
Switch (14579)
QTY.
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
7
1
1
1
1
1
2
1
1
4
1
1
1
1
PARTS AVAILABLE — NOT SHOWN
100563-01
103877-01
100565-01
100693-01
101137-02
GA6060
100563-01
103877-01
100565-01
100639-01
101137-02
GA6060
100563-01
103877-01
100565-01
100639-01
101137-02
GA6060
100563-01
103877-01
100565-01
100639-01
101137-02
GA6060
Warning Plate
Lighting Instructions Plate
Warning Plate Fastener
Caution Decal
Hardware Kit
Lava Rock
For more information, visit www.desatech.com
110399-01A
1
1
1
1
1
1
43
43
44
NOTES
NOTES
_______________________________________________________________________________________________
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_______________________________________________________________________________________________
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_______________________________________________________________________________________________
_______________________________________________________________________________________________
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_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
For more information, visit www.desatech.com
110399-01A
45
45
OWNER'S REGISTRATION FORM
• ACCESSORIES
In order to provide better customer service for this and future purchases, we recommend
that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
(Comfort Glow, Vanguard, etc.)
Model:
(EFP33PR, VTGH33NR, etc.)
Date Purchased:
Note: Keep receipt for warranty verification.
Serial Number:
7 or 9 digit number located on product or identification tag.
First Name:
Last Name:
Address:
City:
Home Phone:
State:
(
)
Zip:
Country:
-
E-Mail:
Please answer the following questions to register your product with DESA International:
1.
Where will the product be used?
2.
If you bought this product yourself, did you plan to purchase this type of product before going into the store?
3.
Who selected the product? ❍ Male ❍ Female ❍ Both
4.
What is the population of your area? ❍ Under 10,000
5.
What is your primary source of heat?
❍ Living/Family Room
❍ 100,000 to 250,000
❍ Office/Warehouse
❍ Utility Shed/Outbuilding
❍ 10,000 to 25,000
❍ Bedroom
❍ 25,000 to 50,000
❍ Bathroom
❍ Propane (LP Gas)
❍ Fuel Oil
6.
How was the product installed? ❍ Professional Installer
Cost of product excluding sales tax? $___________________
8.
Cost to install product? $____________________
9.
Type of store where product was purchased? ❍ Hardware
❍ Fireplace or Hearth Shop
❍ Farm Store
❍ Self
❍ 50,000 to 100,000
❍ Emergency Back-Up Heat
❍ Heater was on Sale
11. How did you learn about this product brand? ❍ Advertising
❍ 20 - 29
❍ Natural Gas
❍ Electric
❍ Other
❍ Other
❍ Propane Dealer
❍ Natural Gas/Utility Co.
❍ 30 - 39
❍ Relative or Friend
❍ Home Center/Builder’s Supply
❍ 40 - 49
❍ 50 - 59
❍ D.I.Y. Home Project
❍ Construction Project
❍ Store Display
❍ Completed High School
14. Buyer’s total annual household income: ❍ Under $15,000
❍ $75,000 to $99,999
❍ Replace Older Model
❍ Energy Savings/High Efficiency
12. Level of Education of Purchaser: ❍ Some High School
13. Age of Purchaser: ❍ Under 20
❍ Wood
❍ Other
10. What motivated you to buy this product? ❍ Sudden Cold Weather
❍ $20,000 to $34,999
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability
❍
Price
❍
Brand Name
❍
Overall Quality
❍
Heat Output
❍
Made in USA
❍
Warranty
❍
Local Service
❍
Value for Price
❍
Prior Brand Experience
❍
Controls Location
❍
Thermostat, Remote, or Manual Operation
❍
Ease of Operation
❍
Special Features
❍
Salesperson’s Recommendation
❍
Friend/Relative’s Recommendation
❍
Portability
For more information,❍
Quiet Operation
❍
visit
Somewhat Important
❍ Completed Graduate School
❍ 60 or Over
❍ $15,000 to $19,999
❍ $100,000 and Over
Not Important
❍ Other
❍ Other ________________________
❍ Completed College
15. Store where product was purchased:
110399-01A
❍ Other
❍ Yes ❍ No
❍ Over 250,000
7.
❍ $50,000 to $74,999
❍ Garage
Very Important
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
www.desatech.com
❍
❍
❍ $35,000 to $49,999
46
TAPE
Postage
Required
TM
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
For more information, visit www.desatech.com
TAPE
110399-01A
NOTES
47
47
NOTES
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
For more information, visit www.desatech.com
110399-01A
48
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We
make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE GAS LOG HEATERS
DESA International warrants this product to be free from defects in materials and components for four (4) years from the date of first purchase,
provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under
this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized
dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO FOUR (4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY
IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
TM
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
107070 01
NOT A UPC
110399-01
Rev. A
06/02
For more information, visit www.desatech.com
110399-01A
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