Desa Tech CRL2718PA, CRL2718NA, CRL3124PA, CRL3124NA, CCL3018PA, CCL3018NA, CCL3924PA, CCL3924NA, CCL3018PTA, CCL3018NTA, CCL3924PTA, CCL3924NTA, CCL3930PTB, CCL3930NTB Electric Heater Installation manual

UNVENTED (VENT-FREE) GAS LOG HEATER

OWNER’S OPERATION AND INSTALLATION MANUAL

LO

HI OF

REMOTE

OFF

Patent Pending

18", 24" AND 30" VARIABLE

MANUALLY-CONTROLLED

MODELS

CRL2718PA/NA

CRL3124PA/NA

CCL3018PA/NA

CCL3924PA/NA

18", 24" AND 30"

THERMOSTATICALLY-CONTROLLED

MODELS

CCL3018PTA/NTA

CCL3924PTA/NTA

CCL3930PTB/NTB

Biltmore Split Oak, Seasonal Oak and Smoky Mountain Oak Logs

Variable Manually-Controlled Models Also

Design-Certified As Vented Decorative Appliances

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Save this manual for future reference.

For more information, visit www.desatech.com

2

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency or the gas supplier.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance with

ANSI Z21.11.2. Exception: Do not install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 5 of this manual.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

TABLE OF CONTENTS

Safety Information ............................................... 3

Local Codes ........................................................ 4

Product Identification ........................................... 5

Unpacking ........................................................... 5

Product Features ................................................. 5

Air for Combustion and Ventilation ...................... 5

Installation ........................................................... 8

Operating Heater ............................................... 19

Inspecting Burners ........................................... 23

Cleaning and Maintenance ................................ 23

Service Hints ..................................................... 24

Technical Service .............................................. 24

Troubleshooting ................................................. 25

Optional Positioning of Thermostat Sensing Bulb .. 28

Specifications .................................................... 29

Illustrated Parts Breakdown and Parts List ....... 30

Replacement Parts ............................................ 38

Accessories ....................................................... 38

Parts Central ..................................................... 39

Warranty Information ...........................Back Cover www.desatech.com

113097-01D

SAFETY INFORMATION

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this heater.

Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning.

Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

Do not place clothing or other flammable material on or near the appliance. Never place any objects on the heater.

DANGER: Carbon monoxide poisoning may lead to death!

Carbon Monoxide Poisoning:

Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly. Get fresh

air at once! Have heater serviced. Some people are more affected by carbon monoxide than others.

These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol and those at high altitudes.

Natural and Propane/LP Gas:

Natural and propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade.

Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not allow fans to blow directly into the fireplace.

Avoid any drafts that alter burner flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered burner patterns can cause sooting.

Heater base assembly becomes very hot when running heater.

Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with heater.

You must operate this heater with a fireplace screen in place.

Make sure fireplace screen is closed before running heater.

Keep the appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids.

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity (propane/LP units only).

113097-01D www.desatech.com

3

SAFETY INFORMATION

Continued

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not use any phone in your building

• immediately call your gas supplier from a neighborʼs phone. Follow the gas supplierʼs instructions

• if you cannot reach your gas supplier, call the fire department

5. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance (Variable Manually-Controlled Models

Only) (see Installing Damper Clamp Acces-

sory for Vented Operation, page 11).

6. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney flue may create and distribute soot within the house. Inspect chimney flue for damage.

If damaged, repair flue and firebox before operating heater.

7. Do not burn solid-fuel in a masonry or UL127 factory-built fireplace in which a vent-free room heater is installed.

8. If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace.

9. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualified service person. Note: During initial operation, slight smoking could occur due to log curing and heater burning manufacturing residues.

10. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 23.

11. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

12. This heater needs fresh, outside air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system.

The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion

and Ventilation, page 5. If heater keeps shutting off, see Troubleshooting, page 25.

13. Do not run heater

• where flammable liquids or vapors are used or stored

• under dusty conditions

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14. Do not use this heater to cook food or burn paper or other objects.

15. Do not use heater if any part has been exposed to or under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

16. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dimesized or larger).

17. Turn heater off and let cool before servicing.

Only a qualified service person should service and repair heater.

18. Operating heater above elevations of 4,500 feet could cause pilot outage.

19. Provide adequate clearances around air openings.

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI

Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Note:

Where listed vented decorative logs are required, thermostat operation is not permitted.

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of

Massachusetts.

Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527

CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the

Commonwealth of Massachusetts.

113097-01D

IDENTIFICATION

Log Set

PRODUCT

Burner

Piezo

Ignitor

Control Knob

Base

Grate

Figure 1 - Vent-Free Gas Log Heater

(Logs May Vary by Model, Seasonal Oak

Single Burner Model Shown)

UNPACKING

CAUTION: Do not remove the data plates from the grate assembly. The data plates contain important product information.

1. Remove logs and heater base assembly from carton. Note: Do not pick up heater base assembly by burners. This could damage heater.

Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check all items for any shipping damage. If damaged, promptly inform dealer where you bought heater.

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic dancing, yellow flames. This heater is designed for vent-free operation with flue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. This heater may also be operated as a vented decorative

(ANSI Z21.60) product by opening the flue damper

(non-thermostat operation only).

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The

ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

PIEZO IGNITION SYSTEM

This heater has a piezo ignitor. This system requires no matches, batteries or other sources to light heater.

AIR FOR COMBUSTION

AND VENTILATION

WARNING: This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Todayʼs homes are built more energy efficient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.

While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.


5

AIR FOR COMBUSTION

AND VENTILATION

Continued

Exhaust fans, fireplaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUATE

VENTILATION

The following are excerpts from National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,

Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space

The information on pages 5 through 7 will help you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is defined as construction where: a. walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm (6x10 -11 kg per pa-sec-m 2 ) or less with openings gasketed or sealed and b. weather stripping has been added on openable windows and doors and c. caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 7.

If your home does not meet all of the three criteria above, proceed to Determining

Fresh-Air Flow for Heater Location.

6

Confined and Unconfined Space

National Fuel Gas Code, ANSI Z223.1/NFPA

54 defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m

3

per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour

(4.8 m

3

per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW

FOR HEATER LOCATION

Determining if You Have a Confined or

Unconfined Space

Use this work sheet to determine if you have a confined or unconfined space.

Space:

Includes the room in which you will install fireplace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example:

Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft.

(volume of space)

If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

__________ (volume of space) x 20 = (Maximum Btu/Hr the space can support)

Example:

2,560 cu. ft. (volume of space) x 20 =

51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free fireplace __________ Btu/Hr

Gas water heater*

Gas furnace

Vented gas heater

Gas fireplace logs

__________ Btu/Hr

__________ Btu/Hr

__________ Btu/Hr

__________ Btu/Hr

Other gas appliances* + ________ Btu/Hr

Total = ________ Btu/Hr

* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

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113097-01D

AIR FOR COMBUSTION

AND VENTILATION

Continued

Example:

Gas water heater ____________ Btu/Hr

Vent-free fireplace + ___________ Btu/Hr

Total = ___________ Btu/Hr

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

_________Btu/Hr (maximum the space can support)

_________Btu/Hr (actual amount of Btu/Hr used)

Example:

51,200 Btu/Hr (maximum the space can support)

79,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a confined space because the actual Btu/Hr used is more than the maximum

Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation

Air From Inside Building.

B. Vent room directly to the outdoors. See Ventila-

tion Air From Outdoors

.

C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room unconfined.

If the actual Btu/Hr used is less than the maximum

Btu/Hr the space can support,

the space is an unconfined space. You will need no additional fresh air ventilation.

the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas

Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for

Combustion and Ventilation for required size of ventilation grills or ducts.

Ventilation

Grills

Into Adjoining

Room,

Option 1

Or

Remove

Door into

Adjoining

Room,

Option

3

12"

12"

Ventilation Grills

Into Adjoining Room,

Option 2

Figure 2 - Ventilation Air from Inside

Building

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the

National Fuel Gas Code, ANSI Z223.1/NFPA 54,

Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills or ducts.

IMPORTANT:

Do not provide openings for inlet or outlet air into attic if attic has a thermostatcontrolled power vent. Heated air entering the attic will activate the power vent.

WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code,

ANSI Z223.1/NFPA 54 Section 5.3 or applicable local codes.

Outlet

Air

Outlet

Air

Ventilated

Attic

To Attic

To

Crawl

Space

Inlet

Air

VENTILATION AIR

Inlet Air

Ventilated

Crawl Space

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting

113097-01D

Figure 3 - Ventilation Air from Outdoors

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7

8

INSTALLATION

NOTICE: This heater is intended for use as supplemental heat.

Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using log heater. This will help circulate the heat from your log heater throughout the house.

In the event of a power outage, you can use this heater as your primary heat source.

WARNING: Never install the heater

• in a bedroom or bathroom unless installed as a vented appliance (Variable Manually-

Controlled Models Only) (see page 11)

• in a recreational vehicle

• where curtains, furniture, clothing or other flammable objects are less than 42 inches from the front, top or sides of the heater

• in high traffic areas

• in windy or drafty areas

WARNING: A qualified service person must install heater.

Follow all local codes.

NOTICE: State or local codes may only allow operation of this appliance in a vented configuration.

Check your state or local codes.

WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner.

Creosote will ignite if highly heated. A dirty chimney flue may create and distribute soot within house. Inspect chimney flue and firebox for damage. If damaged, repair flue and firebox before operating heater.

WARNING: Seal any fresh air vents or ash clean-out doors located on floor or wall of fireplace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper.

CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

IMPORTANT:

Vent-free heaters add moisture to the air. Although this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air

for Combustion and Ventilation

, page 5.

CHECK GAS TYPE

Use the correct gas type (natural or propane/LP) for your unit. If your gas supply is not correct, do not install heater. Call dealer where you bought heater for proper type heater.

WARNING: This appliance is equipped for (natural or propane/LP) gas. Field conversion is not permitted.

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113097-01D

INSTALLATION

Continued

INSTALLATION AND CLEARANCES

(Vent-Free Operation Only)

Example

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Log Size Side Wall Ceiling

18", 24", 30" 16" 42"

Log

LOG SIZING REQUIREMENTS

Minimum Firebox

Front Rear *

Size Height Depth Width Width

18" 17" 14" 24" 20"

24"

30"

17"

17"

14"

14"

28"

34"

21"

24"

* Measured at 14" depth.

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127listed manufactured fireplace or certified vent-free firebox.

Minimum Clearances For Side

Combustible Material, Side Wall and

Ceiling

A. Clearances from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4.

Example:

The face of a mantel, bookshelf, etc. is made of combustible material and protrudes 3

1

/

2

" from the wall. This combustible material must be 4" from the side of the fireplace opening (see Figure 4).

Note:

When installing your gas logs into a manufactured firebox, follow firebox manufacturerʼs instructions for minimum clearances to combustible materials.

B. Clearances from the top of the fireplace opening to the ceiling should not be less than 42 inches.

*Minimum 16 inches from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

*

NOTICE: Manual control heaters may be used as a vented product.

If so, you must always run heater with chimney flue damper open.

If running heater with damper open, noncombustible material above fireplace opening is not needed. Go to

Installing Damper

Clamp Accessory for Vented

Operation, page 11.

Minimum Noncombustible Material

Clearances

If Not Using Mantel

Note:

If using a mantel, proceed to If Using

Mantel, page 10. If not using a mantel, follow the information below.

You must have noncombustible material(s) above the fireplace opening. Noncombustible materials

(such as slate, marble, tile, etc.) must be at least

1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than

12", you must install the fireplace hood accessory

(24" and 30" models only). See Figure 5, page 10 for minimum clearances.

IMPORTANT:

If you cannot meet these minimum clearances, you must operate heater with chimney flue damper open. Go to Installing Damper Clamp

Accessory for Vented Operation, page 11.


9

INSTALLATION

Continued

If Using Mantel

You must have noncombustible material(s) above the fireplace opening. Noncombustible materials

(such as slate, marble, tile, etc.) must be at least

1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than

12", you must install the fireplace hood accessory

(24" and 30" models only). Even if noncombustible material is more than 12", you may need the hood accessory to deflect heat away from your mantel shelf. See Figure 5 and 6 and Figure 7 on page 11 for minimum clearances.

Noncombustible Requirements for

Material Safe Installation

Distance (A)

12" or more

Between 8" and 12"

Less than 8"

Noncombustible material okay.

24", 30" or 36" Models:

Install fireplace hood accessory (GA6050,

GA6052 or GA6053 see

Accessories, page 38).

18" Model: Noncombus- tible material okay.

Noncombustible material must be extended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate heater with flue damper open.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances in Figure 6 you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6).

Determining Minimum Mantel Clearance

When Using a Hood

If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required.

Follow minimum clearances shown in Figure 7, page 11 when using hood.

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch.

If installed properly, these temperatures meet the requirement of the national product standard.

Follow all minimum clearances shown in this manual.

Heat Resistant

Material

(A)

10"

8"

6"

2 1/2 "

Mantel Shelf

Underside of Mantel

Shelf

All minimum distances are in inches

Minimum

Noncombustible

Material

(A)

12"

8"

18"

8"

20"

14"

22"

17"

Minimum

Noncombustible

Material Height

Distances to

Underside of

Mantel

24"

20"

Log Set

24"/30"

Models

18" Model

Top of Fireplace

Opening

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

IMPORTANT:

If you cannot meet these minimum clearances, you must operate heater with chimney flue damper open. Go to Installing Damper Clamp

Accessory for Vented Operation, page 11.

10

Figure 6 - Minimum Mantel Clearances

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Without Using Hood

113097-01D

INSTALLATION

Continued

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the flue damper open

• raise the mantel to an acceptable height

• remove the mantel

Minimum

Noncombustible

Material

Hood

(GA6050,

GA6052)

GA6053)

Mantel Shelf

12"

10"

8"

6"

2 1/2 "

All minimum distances are in inches

Log Set

All

8"

Min.

12" 15" 18" 20"

Top of

Fireplace

Opening

Distances to

Underside of

Mantel

Underside of Mantel

Shelf

Figure 7 - Minimum Mantel Clearances

When Using Hood

FLOOR CLEARANCES

A. If installing appliance on the floor level, you must maintain the minimum distance of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14" to the fireplace, you must install appliance at least 5" above the combustible flooring (see

Figure 9).

Hearth

5"

Min.

Combustible

Material

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING DAMPER CLAMP

ACCESSORY FOR VENTED

OPERATION

Note:

When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material.

If your heater is a manually-controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.

1. The fireplace does not meet the clearance to combustibles requirements for vent-free operation.

2. State or local codes do not permit vent-free operation.

3. You prefer vented operation.

If reasons number 1 or 2 above apply to you, you must permanently open chimney flue damper. You must install the damper clamp accessory (to order, see Accessories, page 38). This will insure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.

Damper

Clamp

Damper

Damper

Clamp

Damper

Damper

14"

Min.

Combustible

Material

Noncombustible

Material

Figure 8 - Minimum Fireplace Clearances if Installed at Floor Level

113097-01D

Masonry

Fireplace

Manufactured

Fireplace

Figure 10 - Attaching Damper Clamp

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11

INSTALLATION

Continued

See chart below for minimum permanent flue opening you must provide. Attach damper clamp so the minimum permanent flue opening will be maintained at all times.

Chimney

Height (ft.)

6' to 15'

15' to 30'

Minimum Permanent

Flue Opening (sq. in.)

39 sq. inches

29 sq. inches

Area of Various Standard

Round Flues

Diameter (in.) Area (sq. in.)

5"

6"

7"

8"

20 sq. inches

29 sq. inches

39 sq. inches

51 sq. inches

INSTALLING HEATER BASE

ASSEMBLY

CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

WARNING: You must secure this heater to fireplace floor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak.

WARNING: If installing in a sunken fireplace, special care is needed. You must raise the fireplace floor to allow access to heater control panel. This will insure adequate air flow and guard against sooting and controls being damaged. Raise fireplace floor with noncombustible material. Make sure material is secure.

CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle base assembly by grates.

IMPORTANT:

Make sure the heater burners are level. If heater is not level, heater will not work properly. For thermostat models, avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket until ready to mount base to floor. See Optional Positioning Of Thermostat

Sensing Bulb, page 28.

Installation Items Needed

• hardware package (provided with heater)

• approved flexible gas hose (not provided) (if allowed by local codes)

• sealant resistant to propane (propane/LP) gas, not provided

• electric drill with 3/16" drill bit

• flathead screwdriver

1. Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas regulator.

Connect approved flexible gas hose to gas regulator of heater (see Figure 11).

IMPORTANT:

Hold gas regulator with wrench when connecting flexible gas hose.

2. Locate masonry screws in hardware package.

3. Position heater base assembly in fireplace.

4. Place logs in their proper position on heater base, see Installing Logs on page 16.

5. Center heater base and logs front-to-back and side-to-side in fireplace.

6. Carefully remove logs without moving heater base.

Flexible Gas Hose

(if allowed by local codes)

Heater Gas

Regulator

Fitting

Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator

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113097-01D

INSTALLATION

Continued

7. Mark screw locations through holes in mounting brackets (see Figure 12 and 13). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks.

8. Remove heater base from fireplace.

9. Drill holes at marked locations using 3/16" drill bit.

10. Attach base assembly to fireplace floor using two masonry screws (in hardware package)

(see Figure 12 or 13).

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 1/2" NPT (National

Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualified ser-

vice person must connect heater to gas supply. Follow all local codes.

Masonry

Screw

CAUTION: Never connect heater directly to the propane/LP supply. This heater requires an external regulator (not supplied).

Install the external regulator between the heater and propane/LP supply.

Mounting

Bracket

Figure 12 - Attaching Base Assembly to

Fireplace Floor - Dual Burner Model

Masonry

Screw

WARNING: Never connect natural gas fireplace to private

(non-utility) gas wells. This gas is commonly known as wellhead gas.

Mounting

Bracket

Figure 13 - Attaching Base Assembly to

Fireplace Floor - Single Burner Model

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories, page 38.


13

INSTALLATION

Continued

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 14. Pointing the vent down protects it from freezing rain or sleet.

We recommend that you install a sediment trap in supply line as shown in Figure 15. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater.

Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of

1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 15).

IMPORTANT:

Install equipment valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

Propane/LP

Supply Tank

External

Regulator

CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings.

PROPANE/LP

From External

Regulator (11" W.C.** to 14" W.C. Pressure)

NATURAL

From Gas Meter

(5" W.C.** to

10.5" W.C.

Pressure)

CSA Design-

Certified Equipment

Shutoff Valve With

1/8" NPT Tap*

Gas

Regulator

Tee Pipe Cap

Joint Nipple

3" Minimum

Approved Flexible

Gas Hose (if allowed by local codes)

Sediment Trap

Figure 15 - Gas Connection

* Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See

Accessories, page 38.

** Minimum inlet pressure for purpose of input adjustment.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

Vent

Pointing

Down

Figure 14 - External Regulator With Vent

Pointing Down

WARNING: Never use an open flame to check for a leak. Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak. Correct all leaks at once.

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113097-01D

INSTALLATION

Continued

CAUTION: Make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Con-

necting to Gas Supply, page 13.

PRESSURE TESTING GAS SUPPLY

PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG

(3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system.

Pressures in excess of 1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system.

Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than

1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 16).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 17 and 18). Apply noncorrosive leak detection fluid to all joints.

Bubbles forming show a leak.


PRESSURE TESTING HEATER GAS

CONNECTIONS

1. Open equipment shutoff valve (see Figure 16).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

113097-01D

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from equipment shutoff valve to thermostat gas valve (Thermostat-Controlled Models) or to control valve (Manually-Controlled Models) (see Figures 17 and

18). Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.


6. Light heater (see Operating Heater, page

19 [manually-controlled models] or page 21

[thermostatically-controlled models]). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to Appli-

ance, page 20 [manually-controlled models] or page 22 [thermostatically-controlled models]).

Equipment

Shutoff

Valve

Closed

Figure 16 - Equipment Shutoff Valve

Propane/LP

Supply Tank

Thermostat Gas Valve or

Control Valve Location

Figure 17 - Checking Gas Joints

(Propane/LP Gas Models)

Gas Meter

Equipment

Shutoff Valve

Equipment

Shutoff Valve

Open

Thermostat Gas Valve or

Control Valve Location

Figure 18 - Checking Gas Joints (Natural

Gas Models)

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15

INSTALLATION

Continued

INSTALLING LOGS

CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact with any log.

With the heater set to HI, check to see if flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contacting logs will create soot.

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.

Dual Burner Biltmore Split Oak Models

CCL3018PTA/NTA, CCL3924PTA/NTA,

CCL3930PTB/NTB

Each log is marked with a number. These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.

1. Place the front log (#1) on the grate fingers. Make sure the front log rests firmly between the grate fingers and the grate base (see Figure 19).

2. Place the base of the middle log (#2) in the

U-shaped slots of the grate base. The cutout on the right of the middle log should fit over the burner (see Figure 20). Make sure the front of the middle log is resting on the tabs of the grate base.

3. Locate pins on the bottom of back log (#3).

Slide these pins into the holes in the grate base behind the burner (see Figure 21).

4. Locate holes on the bottom of crossover log (#4). Slide front hole onto the left pin

(CCL3924PTA/NTA or CCL3930PTB/

NTB) or middle pin (CCL3018PA/NA or

CCL3018PTA/NTA) on the middle log (#2) and the pin on the back log (#3). See Figure

22, page 17, for placement.

Grate

Fingers

Front

Log (#1)

Grate

Base

Figure 19 - Installing Front Log #1

(CCL3930PTB/NTB Shown)

Middle

Log (#2)

Burner

Tab

U-Shaped Slot

Figure 20 - Installing Middle Log #2


Pins

Rear

Log (#3)

Hole in

Grate Base

Burner

Figure 21 - Installing Rear Log #3


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113097-01D

INSTALLATION

Continued

5.

For CCL3924PTA/NTA and CCL3930PTB/NTB

Only:

Locate pin and hole on the bottom of crossover log (#5). Slide the pin into the hole located in crossover log (#4). Slide the hole onto the pin on front log (#1). See Figure 23.

For CCL3018PA/NA and CCL3018PTA/NTA

Only:

Locate holes on the bottom of crossover log

(#5). Slide the holes over the left pins on middle log (#2) and front log (#1). See Figure 24.

6. Locate holes on the bottom of crossover log

(#6). Slide these holes onto the right pins located in middle log (#2) and front log

(#1). See Figure 25 for CCL3924PTA/NTA or CCL3930PTB/NTB. See Figure 24 for

CCL3018PA/NA or CCL3018PTA/NTA.

7. For CCL3930PTB/NTB only: Locate holes on the bottom of crossover log (#7). Slide onto the pins located in crossover log (#6) and middle log (#2). See Figure 26.

8. Add lava rock around base of heater if desired. Do not place any lava rock on logs or burner.

Crossover

Log (#4)

Middle

Log (#2)

Pins

Back Log

(#3)

Crossover

Log (#5)

Middle

Log (#2)

Front

Log (#1)

Front

Log (#1)

Crossover

Log (#4)

6

Crossover

Log (#6)

Figure 24 - Installing Crossover Log

#5 and Log #6 (CCL3018PA/NA and

CCL3018PTA/NTA Only)

Crossover

Log (#6)

Pins

Middle

Log (#2)

Figure 22 - Installing Crossover Log #4


Crossover

Log (#5)

Crossover

Log (#4)



Holes

Crossover

Log (#7)

7

Middle

Log (#2)

Crossover

Log (#6)

Pins

Front Log (#1)


(Model CCL3930PTB/NTB Only)




17

INSTALLATION

Continued

Single Burner Seasonal Oak Models

CRL2718PA/NA, CRL3124PA/NA

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.

The Seasonal Oak Log Set is a reversible log set.

This means that the two bottom logs may be turned to face either direction. The top logs, however, must remain in the same position. Do not modify logs. Only use logs supplied with heater.

1. Place the back log onto the back of the base assembly. Make sure log sits forward against the two posts in front of log (see Figure 27). This log may be turned to face either direction.

2. Place front log onto grate on front of base assembly. The log will fit down between grate fingers and posts on front of base assembly

(see Figure 28). This log may be turned to face either direction.

3. Place the left and right crossover logs on top of the back log and front log. Make sure pins on front and back are inserted into holes on crossover logs (see Figure 29). Crossover logs must be placed as shown in Figure 29 or the holes will not seat onto the pins.

4. Add lava rock around base of heater if desired.

Do not put lava rock on logs or burner.

Back Log

Post

Front Log

Grate

Fingers

Base

Assembly

Post

Figure 28 - Installing Front Log

Left Crossover Log

Figure 29 - Installing Left and Right

Crossover Logs

Post

Base

Assembly

Right

Crossover Log

18

Post

Figure 27 - Installing Back Log

www.desatech.com

113097-01D

OPERATING HEATER

MANUALLY-CONTROLLED

MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS


• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighborʼs phone. Follow the gas supplierʼs instructions.


C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, donʼt try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

WARNING

• If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell.

Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.

Note:

Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room.

However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

1. STOP! Read the safety information in column 1.

2. Make sure equipment shutoff valve is fully open.

3. Press in and turn control knob clockwise

to the OFF position.

4. Wait five (5) minutes to clear out any gas.

Then smell for gas, including near the floor.

If you smell gas, STOP! Follow “B” in the safety information, column 1. If you donʼt smell gas, go to the next step.


19

OPERATING HEATER

Continued

5. Slightly depress and turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see Figure 30).

Note:

You may be running this heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

6. With control knob pressed in, press and release ignitor button. This will light pilot.

The pilot is attached to the burner. If needed, keep pressing ignitor button until pilot lights.

Note:

If pilot does not stay lit, contact a qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see

Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note:

If pilot goes out, repeat steps 3 through 7. If control knob does not pop out when released, contact a qualified service person or gas supplier for repairs.

8. Slightly depress and turn control knob counterclockwise to desired heating level. The burner(s) should light. Set control knob to any heat level between HI and LO.

WARNING: Do not operate heater between PILOT and HI positions.

Ignitor Button

Control Knob

Figure 30 - Control Knob and Ignitor

Button Location

Ignitor

Electrode

Pilot Burner

Thermocouple

Figure 31 - Pilot

VARIABLE CONTROL

OPERATION

The variable control valve can be set to any heat setting and flame height desired, by simply turning the control knob until that setting is attained. Even the lowest setting provides realistic, dancing yellow flames. Selecting higher settings produces greater heat output. This results in increased heating comfort.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Heater


to the HI position.

2. Turn control knob clockwise pilot position.

to the

3. Press in control knob and turn clockwise

to the OFF position.

Shutting Off Burner(s) Only (pilot stays lit)

1. Turn control knob clockwise to the

HI position.


to the pilot position.

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting

Instructions

, pages 19 and 20.

2. Depress control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8, under

Lighting Instructions

, column 1.

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113097-01D

OPERATING HEATER

Continued

LIGHTING

INSTRUCTIONS

THERMOSTAT-CONTROLLED

MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS


• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighborʼs phone. Follow the gas supplierʼs instructions.


C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, donʼt try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

WARNING

• If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell.

Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.

Note:

Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room.

However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

1. STOP! Read the safety information, column 1.

2. Make sure equipment shutoff valve is fully open.

to the 3. Turn control knob clockwise

OFF position.

4. Wait five (5) minutes to clear out any gas.

Then smell for gas, including near the floor.

If you smell gas, STOP! Follow “B” in the safety information, column 1. If you donʼt smell gas, go to the next step.


21

OPERATING HEATER

Continued

5. Turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see Figure 32).

Note:

You may be running this heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

• If control knob does not pop out when released, contact a qualified service person or gas supplier for repairs.

6. With control knob pressed in, press and release ignitor button. This will light pilot.

The pilot is attached to the front burner. If needed, keep pressing ignitor button until pilot lights.

Note:

If pilot does not stay lit, contact a qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see

Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note:

If pilot goes out, repeat steps 3 through 7. This heater has a safety interlock system. Wait one (1) minute for system to reset before lighting pilot again.

8. Turn control knob counterclockwise to desired heating level. The burners should light. Set control knob to any heat level between HI and LO.

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Heater

Turn control knob clockwise

OFF position.

to the

Shutting Off Burners Only (pilot stays lit)

Turn control knob clockwise

PILOT position.

to the

THERMOSTAT

CONTROL OPERATION

The thermostat control knob can be set to any comfort level between HI and LO. The thermostat will gradually modulate the heat output and flame height from higher to lower settings or pilot, in order to maintain the comfort level you select. The ideal comfort setting will vary by household depending upon the amount of space to be heated, the output of the central heating system, etc.

Note:

Selecting the HI setting with the control knob will cause the burners to remain fully on, without modulating down in most cases.

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting

Instructions, pages 21 and 22.

2. Depress control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8, under

Lighting Instructions, column 1.

LO

HI

OFF

Pilot

Ignitor Button

Control Knob

Figure 32 - Control Knob and Ignitor

Button Location

Ignitor

Electrode

Pilot Burner

22

Thermocouple

Figure 33 - Pilot

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113097-01D

INSPECTING BURNERS

Check pilot flame pattern and burner flame patterns often.

PILOT FLAME PATTERN

Figure 34 shows a correct pilot flame pattern. Figure

35 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple.

This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot flame pattern is incorrect, as shown in

Figure 35

• turn heater off (see To Turn Off Gas to Appli-

ance, page 20 [manually-controlled models] or page 22 [thermostat-controlled models])

• see Troubleshooting, page 25

Note:

The pilot flame on natural gas units will have a slight curve, but flame should be blue and have no yellow or orange color.

Pilot Burner

CLEANING AND

MAINTENANCE

WARNING: Turn off heater and let cool before cleaning.

CAUTION: You must keep control areas, burner and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

Thermocouple

Figure 34 - Correct Pilot Flame Pattern

Pilot Burner

Thermocouple

Figure 35 - Incorrect Pilot Flame Pattern

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the fitting at the entrance to the burner. These holes may become blocked with dust, lint or pet hair. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage.

Blocked burner flame holes will create soot.


BURNER INJECTOR HOLDER AND

PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you donʼt follow directions on the can, you could damage the pilot assembly.

1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

23

CLEANING AND

MAINTENANCE

Continued

2. Inspect burner, pilot and primary air inlet holes on injector holder for dust and dirt (see Figure

36).

3. Blow air through the ports/slots and holes in the burner.

4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 37). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Burner Tube

Injector Holder

Primary Air

Inlet Holes

LOGS

• If you remove logs for cleaning, refer to Install-

ing Logs,

page 16, to properly replace logs.

• Replace log(s) if broken or chipped (dime-sized or larger).

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool.

Remove blockage. Blocked burner flame holes will create soot.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

• for propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESA

Heating Productsʼ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Productsʼ technical service web site at www.desatech.com.

Figure 36 - Injector Holder On Outlet

Burner Tube

Ports/Slots

Burner Tube

Pilot Assembly

24

Pilot Air

Inlet Hole

Figure 37 - Pilot Inlet Air Hole

www.desatech.com

113097-01D

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note:

All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM POSSIBLE CAUSE

When ignitor button is pressed, there is no spark at ODS/pilot

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned wrong

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly


When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in while in PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/

LP only)

6. ODS/pilot is clogged

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while in

PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see Cleaning

and Maintenance, page 23) or replace ODS/pilot assembly

7. Replace gas regulator

ODS/pilot lights but flame goes out when control knob is released

7. Gas regulator setting is not correct

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose at control valve

6. Thermocouple damaged

7. Control valve damaged

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local propane/LP or natural gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance, page 23) or replace ODS/pilot assembly

5. Hand tighten until snug, then tighten 1/4 turn more


7. Replace control valve


25

OBSERVED PROBLEM

Burner does light after ODS/ pilot is lit

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

REMEDY

1. Clean burner (see Cleaning

and Maintenance, page 23) or replace burner orifice

2. Contact local propane/LP or natural gas company

Delayed ignition of burner 1. Manifold pressure is too low

2. Burner orifice clogged




Burner backfiring during combustion

1. Burner orifice is clogged or damaged

2. Damaged burner

3. Gas regulator defective



2. Replace damaged burner


Slight smoke or odor during initial operation

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and logs curing

1. Check burner for dirt and debris. If found, clean burner (see

Cleaning and Maintenance, page 23)


3. Problem will stop after a few hours of operation

Moisture/condensation noticed on windows

1. Not enough combustion/ventilation air

1. Refer to Air for Combustion

and Ventilation requirements

(page 5)

Heater produces a whistling noise when burner is lit

1. Turning control knob to HI or position 5 when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

1. Turn control knob to LO or position 1 and let warm up for a minute

2. Operate burner until air is removed from line. Have gas line checked by local propane/

LP or natural gas company

3. Observe minimum installation clearances (see page 9)



White powder residue forming within burner box or on adjacent walls or furniture

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products

Heater produces a clicking/ticking noise just after burner is lit or shut off

1. Metal expanding while heating or contracting while cooling

1. This is common with most heaters. If noise is excessive, contact qualified service person

26 www.desatech.com

113097-01D

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.


• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.


IMPORTANT:

Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Heater produces unwanted odors

POSSIBLE CAUSE

1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)

2. Gas leak. See Warning

statement above

REMEDY

1. Open window and ventilate room. Stop using odor causing products while heater is running

2. Locate and correct all leaks

(see Checking Gas Connec-

tions, page 14)

Heater shuts off in use

(ODS operates) temperature drops to a lower than ideal level before log set comes back on

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Open window and/or door for ventilation


3. Clean ODS/pilot (see Cleaning

and Maintenance, page 23)

Gas odor even when control knob is in OFF position


statement above

2. Control valve defective



tions, page 14)

2. Replace control valve

Gas odor during combustion 1. Foreign matter between control valve and burner


statement above

1. Take apart gas tubing and remove foreign matter



tions, page 14)

Logs set cycles to pilot, but room

1. Thermostat sensing bulb needs to be repositioned

1. Reposition thermostat sensing bulb (see Optional Positioning

of Thermostat Sensing Bulb,

beginning on page 28


27

OPTIONAL POSITIONING

OF THERMOSTAT

SENSING BULB

FOR MASONRY AND FACTORY-

BUILT METAL FIREPLACE

If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb.

The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket.

This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applications. For positioning the thermostat sensing bulb elsewhere, an adhesivebacked mounting clip is available.

Tools needed: 1/4" hex driver or socket

1. Remove logs. Locate the gas valve assembly and thermostat sensing bulb (see Figure 38).

2. With 1/4" hex driver or socket, loosen the thermostat screw. Carefully slide the thermostat sensing bulb out of the retaining clamp (see

Figure 40).

Note:

Do not remove the screw. Make sure you tighten the screw after removing the thermostat sensing bulb.

IMPORTANT:

Do not force or bend the thermostat sensing bulb or capillary.

3. The thermostat sensing bulb may be located to the lower right front side of fireplace. Determine location of sensing bulb, but do not mount sensing bulb until step 4. If you have a masonry fireplace, see Figure 41 for location. If you have a factory-built metal fireplace, see Figure 42 for location. If your fireplace has glass doors, position sensing bulb directly behind door gap on right bottom side (see Figure 43).

Figure 39 - Adhesive-backed Mounting Clip

Capillary

Thermostat

Screw

Retaining

Clamp

Thermostat

Sensing

Bulb

Figure 40 - Removing Thermostat

Sensing Bulb

Thermostat

Sensing Bulb

Adhesive-backed

Mounting Clip

Figure 41- Locating Thermostat Sensing

Bulb on Masonry Fireplace

Thermostat

Sensing Bulb

Adhesivebacked

Mounting Clip

Gas Valve

Assembly

Figure 42 - Locating Thermostat Sensing

Bulb on Factory-built Metal Fireplace

Thermostat

Sensing Bulb

Adhesive-backed

Mounting Clip

Mounting

Bracket

Thermostat

Sensing

Bulb

Figure 38 - Location of Gas Valve

Assembly and Thermostat Sensing Bulb

28

Glass Doors

Figure 43 - Installing Thermostat Sensing

Bulb Behind Glass Doors

www.desatech.com

113097-01D

OPTIONAL POSITIONING

OF THERMOSTAT

SENSING BULB

Continued

4. The mounting clip must be a minimum of 3" from bottom of fireplace to prevent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new location so that the thermostat sensing bulb will be positioned vertically with the capillary at the bottom (see Figure 44). Slide the thermostat sensing bulb into the clip.

IMPORTANT:

Do not crimp capillary.

Thermostat

Sensing Bulb

Adhesive-backed

Mounting Clip

Capillary

Do Not Crimp

Capillary

Figure 44 - Positioning the Thermostat

Sensing Bulb in the Vertical Position with the Capillary at the Bottom

SPECIFICATIONS

DUAL BURNER BILTMORE SPLIT OAK MODELS

Btu (Variable)

Type Gas

CCL3018PTA

16,000/30,000

Propane/LP

Ignition

Manifold Pressure

Piezo

8.0" W.C.

Inlet Gas Pressure (in. of water)

Maximum

Minimum*

Shipping Weight

14"

11"

61 lbs.

* For the purpose of input adjustment

CCL3924PTA

20,000/39,000

Propane/LP

Piezo

8.0" W.C.

14"

11"

66 lbs.

CCL3930PTB

20,000/39,000

Propane/LP

Piezo

8.0" W.C.

14"

11"

70 lbs.

Btu (Variable)

Type Gas

CCL3018NTA

16,000/30,000

Natural

Ignition

Manifold Pressure

Piezo

3.5" W.C.


Maximum

Minimum*

Shipping Weight

10.5"

5"

61 lbs.


CCL3924NTA

20,000/39,000

Natural

Piezo

3.5" W.C.

10.5"

5"

66 lbs.

CCL3930NTB

20,000/39,000

Natural

Piezo

3.5" W.C.

10.5"

5"

70 lbs.

SINGLE BURNER SEASONAL OAK MODELS

Btu (Variable)

Type Gas

Ignition

Manifold Pressure

CRL2718PA CRL2718NA CRL3124PA CRL3124NA

16,000/27,500 16,000/27,500 16,000/31,500 16,000/31,500

Propane/LP Natural Propane/LP Natural

Piezo

8.0" W.C.


Maximum

Minimum*

Shipping Weight

14"

11"

49 lbs.

Piezo

3.5" W.C.

10.5"

5"

49 lbs.

Piezo

8.0" W.C.

14"

11"

53 lbs.

Piezo

3.5" W.C.

10.5"

5"

53 lbs.



29

ILLUSTRATED PARTS BREAKDOWN

VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

CCL3018PA, CCL3018NA, CCL3924PA AND CCL3924NA

1

5

4

2

12

11

18

6

20

19

23

13

10

3

7

8

21 21

24

30

17

19

16

15

14

22

18

21 www.desatech.com

9

113097-01D

PARTS LIST

VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual.

KEY PART NUMBER

NO. CCL3018PA CCL3018NA CCL3924PA CCL3924NA DESCRIPTION QTY.

4

5

6

1

2

3

7

8

9

10

11

12

13

14

111342-03 111342-03 111342-02 111342-02 Back Log (#1)

111341-03 111341-03 111341-02 111341-02 Middle Log (#2)

111340-03 111340-03 111340-02 111340-02 Front Log (#3)

111343-03 111343-03 111343-02 111343-02 Left Back

Crossover Log (#4)

111344-02 111344-02 111344-01 111344-01 Left Top

Crossover Log (#5)

111345-02 111345-02 111345-02 111345-02 Right Bottom

Crossover Log (#6)

102844-02 102844-02 102844-01 102844-01 Lower Bracket

098867-10 098867-14 098867-10 098867-14 Gas Regulator

102798-01 102798-01 102798-01 102798-01 Inlet Tube

102779-04 102779-03 102779-02 102779-01 Outlet Burner Tube

099056-19 099056-26 099056-17 099056-16 Burner Orifice Injector

111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring

102980-01 102980-01 102772-01 102772-01 Burner

102568-08 102568-07 102568-06 102568-05 Control Valve

1

1

15 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut

16 098354-01 098354-01 098354-01 098354-01 Control Knob

17 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor

18 099387-08 099387-08 099387-08 099387-08 Pilot Tube

19 098271-10 098271-10 098271-10 098271-10 Ignitor Cable

20 104286-01 104285-01 104286-01 104285-01 ODS Pilot

21 M11084-38 M11084-38 M11084-38 M11084-38 Hex Screw, #8-18 x .38 8

22 098276-01 098276-01 098276-01 098276-01 Hex Head Plug, 1/8 NPT 1

1

1

23 098249-01 098249-01 098249-01 098249-01 Nut, M5

24 ** ** ** ** Painted Base Assembly

2

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

PARTS AVAILABLE — NOT SHOWN

100563-01 100563-01 100563-01 100563-01 Warning Plate 1

101055-02 101055-02 101055-02 101055-02 Lighting Instructions

Plate 1

100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener 1

100639-01 100639-01 100639-01 100639-01 Caution Decal

101449-04 101449-04 101449-04 101449-04 Control Position Decal

101137-02 101137-02 101137-02 101137-02 Hardware Kit

GA6060 GA6060 GA6060 GA6060 Lava Rock

1

1

1

1

** Not a field replaceable part.


31


THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

CCL3018PTA AND CCL3018NTA

2

5

4

14

13

1

20

22

21

24

15

8

11

23

10

16

17

12

9

23

23

18

6

7

3

19

21

32 www.desatech.com

23

113097-01D

PARTS LIST


This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual

KEY PART NUMBER

NO. CCL3018PTA CCL3018NTA DESCRIPTION QTY.

5

6

7

8

1

2

3

4

111340-03 111340-03 Front Log (#1)

111341-03 111341-03 Middle Log (#2)

111342-03 111342-03 Back Log (#3)

111343-03 111343-03 Left Back Crossover Log (#4)

111344-02 111344-02 Left Top Crossover Log (#5)

111345-02 11345-02 Right Bottom Crossover Log (#6)

1

1

** ** Painted Base Assembly

102844-02 102844-02 Lower Bracket

1

1

1

1

1

1

9 099211-01 099211-01 Hex Screw, 10-16 x 2.50

10 098867-10 098867-14 Gas Regulator

11 102810-03 102810-03 Inlet Tube

12 102983-06 111331-08 Outlet Burner Tube

13 099056-19 099056-26 Burner Orifice Injector

14 111124-01 111124-01 Burner Retainer Spring

15 102980-01 102980-01 Burner

16 101329-22 101329-21 Thermostat Gas Valve Assembly 1

1

1

1

1

2

1

1

17 102979-02 102979-02 Thermostat Bracket

18 098544-01 098544-01 Thermostat Clip

19 102445-01 102445-01 Piezo Ignitor

20 099387-09 099387-09 Pilot Tube

21 098271-10 098271-10 Ignitor Cable

22 104286-01 104285-01 ODS Pilot

23 M11084-38 M11084-38 Hex Screw, #8-18 x .38

24 098249-01 098249-01 Nut, M5

1

1

15

2

1

1

1

1


100563-01 100563-01 Warning Plate

101054-01 101054-01 Lighting Instructions Plate

100565-01 100565-01 Warning Plate Fastener

100639-01 100839-01 Caution Decal

101137-02 101137-02 Hardware Kit

GA6060 GA6060 Lava Rock

1

1

1

1

1

1



33



CCL3924PTA, CCL3924NTA, CCL3930PTB AND CCL3930NTB

Peg positions vary according to model.

2

5

34

4

14

13

1

20

22

21

24

15

8

11

23

10

16

17

12

25

23

23

18

7

6

9

19

21

23 www.desatech.com

113097-01D

PARTS LIST



KEY PART NUMBER

NO. CCL3924PTA CCL3924NTA CCL3930PTB CCL3930NTB DESCRIPTION QTY.

1 111340-02 111340-02 111340-01 111340-01 Front Log (#1)

2 111341-02 111341-02 111341-01 111341-01 Middle Log (#2)

3 111342-02 111342-02 111342-01 111342-01 Back Log (#3) 1

4 111343-02 111343-02 111343-01 111343-01 Left Back Crossover

Log (#4) 1

5 111344-01 111344-01 111344-01 111344-01 Left Top Crossover Log (#5) 1

1

1

6 111345-02 111345-02 111345-01 111345-01 Right Bottom

Crossover Log (#6)

7 ____ ____ 111346-01 111346-01 Right Top Crossover

Log (#7)

8 102844-01 102844-01 102844-01 102844-01 Lower Bracket

9 ** ** ** ** Painted Base Assembly

10 098867-10 098867-14 098867-10 098867-14 Gas Regulator

11 102810-03 102810-03 102810-03 102810-03 Inlet Tube

12 102983-02 102983-01 102983-02 102983-01 Outlet Burner Tube

13 099056-17 099056-16 099056-17 099056-16 Burner Orifice Injector

14 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring

15 102772-01 102772-01 102772-01 102772-01 Burner

16 101329-19 101329-20 101329-19 101329-20 Thermostat Gas Valve

Assembly

17 102979-01 102979-01 102979-01 102979-01 Thermostat Bracket

1

18 098544-01 098544-01 098544-01 098544-01 Thermostat Clip

19 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor

20 099387-09 099387-09 099387-09 099387-09 Pilot Tube

21 098271-10 098271-10 098271-10 098271-10 Ignitor Cable

22 104286-01 104285-01 104286-01 104285-01 ODS Pilot

23 M11084-38 M11084-38 M11084-38 M11084-38 Hex Screw, #8-18 x .38

24 098249-01 098249-01 098249-01 098249-01 Nut, M5

25 099211-01 099211-01 099211-01 099211-01 Hex Screw, 10-16 x 2.50

1

1

1

1

1

1

1

1

1

1

1

12

2

2

1

1

1

1

1


100563-01 100563-01 100563-01 100563-01 Warning Plate 1

101054-01 101054-01 101054-01 101054-01 Lighting Instructions Plate 1

100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener

100639-01 100639-01 100639-01 100639-01 Caution Decal

101137-02 101137-02 101137-02 101137-02 Hardware Kit

GA6060

____

GA6060

____

GA6060 GA6060 Lava Rock

102030-01 102030-01 Auxiliary Thermostat

Mounting Clip

1

1

1

1

1



35


VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS

CRL2718PA, CRL2718NA, CRL3124PA AND CRL3124NA

3B

3A

1

12

2

20

18

10

11

17

19

36

4

6

16

19

15

14

5

6

13

21

18

7

8

9

6 www.desatech.com

113097-01D

PARTS LIST

VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS


KEY PART NUMBER

NO. CRL2718PA CRL2718NA CRL3124PA CRL3124NA DESCRIPTION QTY.

1 113551-01 113551-01 113551-02 113551-02 Back Log (#1)

2 113552-01 113552-01 113552-02 113552-02 Front Log (#2)

3A 113553-01 113553-01 113553-01 113553-01 Left Crossover Log (#3A) 1

1

1

3B 113554-01 113554-01 113554-01 113554-01 Right Crossover Log (#3B) 1

4 ** ** ** ** Painted Base Assy 1

1 5 102844-01 102844-01 102844-01 102844-01 Lower Bracket

6 M11084-38 M11084-38 M11084-38 M11084-38 Screw, Hex Head

(#8-18 x .38)

7 098867-10 098867-14 098867-10 098867-14 Gas Regulator

8

1

8 102780-05 102780-05 102780-05 102780-05 Outlet Burner Tube

9 102798-01 102798-01 102798-01 102798-01 Inlet Tube

10 099056-21 099056-20 099056-19 099056-18 Burner Orifice Injector

11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring

12 102963-02 102963-02 102773-03 102773-03 Burner

13 102568-08 102568-07 102568-08 102568-07 Control Valve

14 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut

15 098354-01 098354-01 098354-01 098354-01 Control Knob

1

1

1

1

1

1

1

1

16 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor

17 098249-01 098249-01 098249-01 098249-01 Nut, M5

18 099387-08 099387-08 099387-08 099387-08 Pilot Tube

19 098271-10 098271-10 098271-10 098271-10 Ignitor Cable

20 104286-01 104285-01 104286-01 104285-01 ODS Pilot 1

21 098276-01 098276-01 098276-01 098276-01 Hex Head Plug, 1/8" NPT 1

1

1

1

2


100563-01 100563-01 100563-01 100563-01 Warning Plate

101055-02 101055-02 101055-02 101055-02 Lighting Instructions

Plate

100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener

100639-01 100639-01 100639-01 100639-01 Caution Decal

101449-04 101449-04 101449-04 101449-04 Control Position Decal

101137-02 101137-02 101137-02 101137-02 Hardware Kit

GA6060 GA6060 GA6060 GA6060 Lava Rock

1

1

1

1

1

1

1



37

REPLACEMENT PARTS

Note:

Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), contact your nearest Parts Central (see page 39) or call

DESA Heating Productsʼ Technical Service Department at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), contact your nearest Parts Central (see page 39) or call DESA

Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

• model number of your heater

• the replacement part number

ACCESSORIES

Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, call DESA Heating Productsʼ Sales Department at

1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

EQUIPMENT SHUTOFF VALVE

GA5010

For all models. Equipment shutoff valve with 1/8"

NPT tap. Fits 1/2" NPT pipe.

FIREPLACE HOOD

GA6050 (Black)

GA6052 (Brass)

GA6053 (Antique Brass)

For all models. Helps deflect heat away from mantel or wall above fireplace.

INFORMATION VIDEO - 108917-01

For all models. A care and maintenance video is available by calling 1-866-672-6040. You may also email your request to

[email protected].

DAMPER CLAMP - GA6080

(Not Shown)

Permanently opens chimney flue damper for vented operation. Can be used only with nonthermostat accessories.

LAVA ROCK - GA6060

(Not Shown)

For all models. Order when additional rock is desired. (2 lb. bag)

38 www.desatech.com

113097-01D

PARTS CENTRAL

These Parts Centrals are privately owned businesses. They have agreed to support our customerʼs needs by providing original replacement parts and accessories.

Tools & Equipment Co.

5 Manila Ave

Hamden, CT 06514-0322

1-800-397-7553

203-248-7553

Portable Heater Parts

342 N. County Rd. 400 East

Valparaiso, IN 46383-9704

219-462-7441

1-888-619-7060 www.portableheaterparts.com

[email protected]

[email protected]

FBD

1349 Adams Street

Bowling Green, KY 42103-3414

270-846-1199

1-800-654-8534

Fax: 1-800-846-0090 [email protected]

Master Parts Dist.

1251 Mound Ave. NW

Grand Rapids, MI 49504-2672

616-791-0505

1-800-446-1446 www.nbmc.com

Washer Equipment Co.

1715 Main Street

Kansas City, MO 64108-2195

KS, MO, AR

816-842-3911 www.washerparts.com

East Coast Energy

10 East Route 36

W. Long Branch, NJ 07764

732-870-8809

1-800-755-8809 www.njplaza.com/ecep

21st Century

2950 Fretz Valley Road

Perkasie, PA 18944-4034

215-795-0400

800-325-4828

Laporte’s Parts & Service

2444 N. 5th Street

Hartsville, SC 29550-7704

843-332-0191

Parts Department

Cans Unlimited

P.O. Box 645

Taylor, SC 29687-0013

803-879-3009

1-800-845-5301 [email protected]


39

WARRANTY INFORMATION

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

LIMITED WARRANTY

COMFORT GLOW VENT-FREE GAS LOG HEATERS

DESA Heating Products warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating

Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE

OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WAR-

RANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WAR-

RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS

ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTSʼ

LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT-

ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING

INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

For information about this warranty write:

2701 Industrial Drive

P.O. Box 90004

Bowling Green, KY 42102-9004 www.desatech.com

113097 01

NOT A UPC

113097-01

Rev. D

06/05

Desa Tech CRL2718PA, CRL2718NA, CRL3124PA, CRL3124NA, CCL3018PA, CCL3018NA, CCL3924PA, CCL3924NA, CCL3018PTA, CCL3018NTA, CCL3924PTA, CCL3924NTA, CCL3930PTB, CCL3930NTB Electric Heater Installation manual

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Table of contents

Desa Tech CRL2718PA, CRL2718NA, CRL3124PA, CRL3124NA, CCL3018PA, CCL3018NA, CCL3924PA, CCL3924NA, CCL3018PTA, CCL3018NTA, CCL3924PTA, CCL3924NTA, CCL3930PTB, CCL3930NTB Electric Heater Installation manual

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Table of contents