Desa VN30T Electric Heater User Manual

UNVENTED (VENT-FREE)
INFRARED GAS HEATER
®
SAFETY INFORMATION AND
INSTALLATION MANUAL
For more information, visit www.desatech.com
VN18, VN18T
VP16, VP16T
VP26, VP26T
VN30, VN30T
VP16IT, VN18IT
VP22IT, VN25IT
Model VN30 Shown
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
WARNING: Improper installation,
adjustment, alteration, service, or
maintenance can cause injury or
property damage. Refer to this
manual for correct installation and
operational procedures. For assistance or additional information
consult a qualified installer, service agency, or the gas supplier.
WARNING: This is an unvented
gas-fired heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate
combustion and ventilation air
must be provided. Refer to Air for
Combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket*, permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
2
TABLE OF CONTENTS
SAFETY INFORMATION
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
SPECIFICATIONS .................................................................... 18
LOCAL CODES ........................................................................... 3
TROUBLESHOOTING .............................................................. 19
PRODUCT IDENTIFICATION ..................................................... 3
ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ....... 22
UNPACKING ............................................................................... 3
REPLACEMENT PARTS .......................................................... 30
PRODUCT FEATURES .............................................................. 3
SERVICE HINTS ....................................................................... 30
AIR FOR COMBUSTION AND VENTILATION ........................... 4
TECHNICAL SERVICE ............................................................. 30
INSTALLATION ........................................................................... 7
SERVICE PUBLICATIONS ....................................................... 30
OPERATING HEATER .............................................................. 13
ACCESSORIES ........................................................................ 30
INSPECTING HEATER ............................................................. 17
OWNER’S REGISTRATION FORM .......................................... 31
CLEANING AND MAINTENANCE ............................................ 17
WARRANTY INFORMATION ...................................... Back Cover
SAFETY INFORMATION
WARNING ICON
G 001
WARNINGS
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause
serious injury or death from burns, fire, explosion,
electrical shock, and carbon monoxide poisoning.
Do not place clothing or other flammable material on
or near the appliance. Never place any objects on the
heater.
Surface of heater becomes very hot when running
heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will
remain hot for a time after shutdown. Allow surface to
cool before touching.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, or nausea. If
you have these signs, the heater may not be working properly. Get
fresh air at once! Have heater serviced. Some people are more
affected by carbon monoxide than others. These include pregnant
women, people with heart or lung disease or anemia, those under the
influence of alcohol, and those at high altitudes.
Carefully supervise young children when they are in
the same room with heater.
Natural and Propane/LP Gas: Natural and propane/LP gases are
Make sure grill guard is in place before running
heater.
fuel gases. Fuel gases are odorless. An odor-making agent are added
to fuel gases. The odor helps you detect a fuel gas leak. However,
the odor added to fuel gas can fade. Fuel gas may be present even
though no odor exists.
Keep the appliance area clear and free from combustible materials, gasoline and other flammable vapors
and liquids.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this heater.
1.
WARNING: Any change to this heater or its
controls can be dangerous.
2.
3.
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
Do not place propane/LP supply tank(s) inside any structure.
Locate propane/LP supply tank(s) outdoors.
This heater shall not be installed in a bedroom or bathroom.
WARNING: Do not use any accessory not approved for use with this heater.
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107887-01E
SAFETY INFORMATION
LOCAL CODES
PRODUCT IDENTIFICATION
UNPACKING
PRODUCT FEATURES
SAFETY INFORMATION
3
3
PRODUCT IDENTIFICATION
Continued
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
If you smell gas
• Shut off gas supply
• Do not try to light any appliance
• Do not touch any electrical switch; do not use any phone in
your building
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• If you cannot reach your gas supplier, call the fire department
Always run heater with plaque control knob at the 1, 2, 3, or 4
locked positions. Never set control knob between locked positions.
Poor combustion and higher levels of carbon monoxide may result.
This heater needs fresh, outside air ventilation to run properly.
This heater has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the heater if not enough
fresh air is available. See Air for Combustion and Ventilation,
pages 4 through 6.
If heater shuts off, do not relight until you provide fresh, outside air. If heater keeps shutting off, have it serviced.
Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
Do not use heater if any part has been under water. Immediately call a qualified service technician to inspect the room
heater and to replace any part of the control system and any
gas control which has been under water.
Turn off heater, unplug blower and let heater cool before servicing. Only a qualified service person should service and repair heater.
Operating heater above elevations of 4,500 feet could cause
pilot outage.
To prevent performance problems, do not use propane/LP fuel
tank of less than 100 lbs. capacity.
Before using furniture polish, wax, carpet cleaner, or similar
products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or
on adjacent walls or furniture.
Provide adequate clearances around air openings.
Ignitor Button
Control Knob
Grill
Guard
Plaque
Heater
Cabinet
Front
Panel
Figure 1 - Vent-Free Gas Heater
UNPACKING
1.
2.
3.
Remove heater from carton.
Remove all protective packaging applied to heater for shipment.
Check heater for any shipping damage. If heater is damaged,
promptly inform dealer where you bought heater.
PRODUCT FEATURES
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for ventfree room heaters. The ODS/pilot shuts off the heater if there is not
enough fresh air.
LOCAL CODES
PIEZO IGNITION SYSTEM
Install and use heater with care. Follow all local codes. In the absence
of local codes, use the latest edition of National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
This heater has a piezo ignitor. This system requires no matches,
batteries, or other sources to light heater.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
THERMOSTATIC HEAT CONTROL
(Thermostat Models Only)
Thermostat models have a thermostat sensing bulb and a control
valve. This results in the greatest heater comfort. This can also result
in lower gas bills.
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107887-01E
4
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation
AIR FOR COMBUSTION AND
VENTILATION
Today’s homes are built more energy efficient than ever. New
materials, increased insulation, and new construction methods help
reduce heat loss in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out and the warm air
in. During heating months, home owners want their homes as airtight
as possible.
Unusually tight construction is defined as construction
where:
a. walls and ceilings exposed to the outside atmosphere
have a continuous water vapor retarder with a rating
of one perm (6x10-11 kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, between
wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
If your home meets all of the three criteria above, you
must provide additional fresh air. See Ventilation Air
From Outdoors, page 6.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances
draw air from the house to operate. You must provide adequate fresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
If your home does not meet all of the three criteria above,
proceed to Determining Fresh-Air Flow For Heater Location, page 5.
WARNING: This heater shall not be installed in a
confined space or unusually tight construction unless provisions are provided for adequate combustion
and ventilation air. Read the following instructions to
insure proper fresh air for this and other fuel-burning
appliances in your home.
PROVIDING ADEQUATE VENTILATION
Confined and Unconfined Space
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
a space whose volume is not less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
The information on pages 4 through 6 will help you classify your
space and provide adequate ventilation.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
The following are excerpts from National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
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107887-01E
AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow For Heater Location
5
5
AIR FOR COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
4.
Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
Determining if You Have a Confined or
Unconfined Space
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining
rooms with doorless passageways or ventilation grills between the rooms.
1.
60,000 Btu/Hr (actual amount of Btu/Hr used)
Determine the volume of the space (length x width x height).
The space in the above example is a confined space because the actual Btu/
Hr used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
Length x Width x Height = ___________ cu. ft. (volume of space)
A.
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.
Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See Ventilation Air From
Inside Building, page 6.
B.
Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 6.
C.
Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
2.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
3.
Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
_____________ Btu/Hr
Gas water heater*
_____________ Btu/Hr
Gas furnace
_____________ Btu/Hr
Vented gas heater
_____________ Btu/Hr
Gas fireplace logs
_____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total
= _____________ Btu/Hr
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can
support, the space is an unconfined space. You will need no additional fresh
air ventilation.
WARNING: If the area in which the heater may be
operated is smaller than that defined as an unconfined space or if the building is of unusually tight
construction, provide adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3 or applicable local codes.
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Example:
40,000
Gas water heater
_____________
Btu/Hr
20,000
Vent-free heater
+ _____________
Btu/Hr
60,000
Total
= _____________
Btu/Hr
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6
AIR FOR COMBUSTION AND VENTILATION
Ventilation Air
AIR FOR COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
12"
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also remove door into
adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
Ventilation
Grills
into Adjoining
Room,
Option 1
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
12"
IMPORTANT: Do not provide openings for inlet or outlet air into
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Figure 2 - Ventilation Air from Inside Building
Outlet
Air
Ventilated
Attic
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Inlet Air
Ventilated
Crawl Space
Figure 3 - Ventilation Air from Outdoors
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107887-01E
INSTALLATION
Check Gas Type
Installation Items
Locating Heater
7
7
INSTALLATION
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughout the house. In the event of a power outage,
you can use this heater as your primary heat source.
WARNING: A qualified service person must install heater. Follow all local codes.
CHECK GAS TYPE
Use only the correct type of gas (natural or propane/LP). If your gas
supply is not the correct gas type, do not install heater. Call dealer
where you bought heater for proper type heater.
INSTALLATION ITEMS
Before installing heater, make sure you have the items listed below.
• for propane/LP gas, external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• ground joint union
• sediment trap
• tee joint
• pipe wrench
• for natural gas, test gauge connection*
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. The
optional CSA design-certified equipment shutoff valve can be
purchased from your dealer. See Accessories, page 30.
WARNING: Never install the heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 36 inches from the
front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
CAUTION: If you install the heater in a home garage
• heater pilot and burner must be at least 18 inches
above floor
• locate heater where moving vehicle will not hit it
CAUTION: This heater creates warm air currents.
These currents move heat to wall surfaces next to heater.
Installing heater next to vinyl or cloth wall coverings or
operating heater where impurities (such as, but not
limited to, tobacco smoke, aromatic candles, cleaning
fluids, oil or kerosene lamps, etc.) in the air exist, may
discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture to the air. Although
this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See
Air for Combustion and Ventilation, pages 4 through 6. If high
humidity is experienced, a dehumidifier may be used to help lower
the water vapor content in the air.
For convenience and efficiency, install heater
• where there is easy access for operation, inspection, and service
• in coldest part of room
An optional fan kit is available from your dealer. See Accessories,
page 30. If planning to use fan, locate heater near an electrical outlet.
CEILING
LOCATING HEATER
WARNING: Maintain the minimum clearances
shown in Figure 4. If you can, provide greater clearances from floor, ceiling, and joining wall.
You can locate heater on the floor, away from a wall. A wall
mounting bracket and floor base stand are included with this heater.
Determine which method is best for your application.
36"
Minimum
10"
Minimum
From
Sides Of
Heater
Left
Side
Right
Side
FLOOR
2" Minimum To
Top Surface
Of Carpeting,
Tile Or Other
Combustible
Material
Figure 4 - Mounting Clearances As Viewed From Front of Heater
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107887-01E
8
INSTALLATION
Thermostat Sensing Bulb
Installing Heater To Wall
INSTALLATION
Continued
THERMOSTAT SENSING BULB
Removing Front Panel Of Heater
(Thermostat Models Only)
1.
2.
3.
The thermostat sensing bulb has been placed inside the heater for
protection during shipping.
Remove the four painted screws, two on each side of front panel.
Pull bottom of front panel forward, then out.
Remove any remaining packaging materials.
Locating Thermostat Sensing Bulb (for Thermostat
Applications)
1.
2.
Remove front panel of heater (see Figure 7).
Locate thermostat sensing bulb just under burner assembly.
IMPORTANT: Attach thermostat sensing bulb to back of heater for
proper operation.
Attaching Thermostat Sensing Bulb
1.
2.
3.
Remove thermostat sensing bulb from holders inside heater.
Route through slot opening in bottom of heater.
Place clamp on thermostat sensing bulb as shown in Figure 5.
Clamp is provided in hardware package.
Snap clamp into upper mounting hole as shown in Figure 5.
Mounting hole is located on lower left edge on back of heater.
Make sure the thermostat sensing bulb is pointing up.
Thermostat Sensing Bulb
Clamp
Figure 7 - Removing Front Panel Of Heater
Methods For Attaching Mounting Bracket To Wall
Only use last hole on each end of mounting bracket to attach bracket
to wall. These two holes are 14 inches apart from their centers.
Attach mounting bracket to wall in one of two ways:
1. Attaching to wall stud
2. Attaching to wall anchor
Attaching to Wall Stud: This method provides the strongest hold.
Insert mounting screws through mounting bracket and into wall studs.
Attaching to Wall Anchor: This method allows you to attach
mounting bracket to hollow walls (wall areas between studs) or to
solid walls (concrete or masonry).
Figure 5 - Attaching Thermostat Sensing Bulb
INSTALLING HEATER TO WALL
Decide which method better suits your needs. Either method will
provide a secure hold for the mounting bracket.
Marking Screw Locations
Mounting Bracket
Locate mounting bracket in heater carton. Remove mounting bracket
from heater carton.
1.
Tape mounting bracket to wall where heater will be located.
Make sure mounting bracket is level.
WARNING: Maintain minimum clearances shown
in Figure 8, page 9. If you can, provide greater clearances from floor and joining wall.
Figure 6 - Mounting Bracket
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107887-01E
INSTALLATION
Installing Heater To Wall (Cont.)
9
9
INSTALLATION
Continued
2.
3.
Mark screw locations on wall (see Figure 8).
Note: Only mark last hole on each end of mounting bracket.
Insert mounting screws through these holes only.
Remove tape and mounting bracket from wall.
Adjoining Wall
16"
Min.
14"
25 3/4"
Only Insert Mounting
Optional
Screws Through Last
19 3/4"
Hole On Each End
Min.
Floor
4 and 5 Plaque Heaters
Adjoining Wall
12"
Min.
14"
Attaching To Wall Anchor Method
For attaching mounting bracket to hollow walls (wall areas between
studs) or solid walls (concrete or masonry)
1. Drill holes at marked locations using 5/16" drill bit. For solid
walls (concrete or masonry), drill at least 1" deep.
2. Fold wall anchor as shown in Figure 9.
3. Insert wall anchor (wings first) into hole. Tap anchor flush to wall.
4. For thin walls (1/2" or less), insert red key into wall anchor.
Push red key to “pop” open anchor wings.
IMPORTANT: Do not hammer key!
For thick walls (over 1/2" thick) or solid walls, do not pop
open wings.
5. Place mounting bracket onto wall. Line up last hole on each
end of bracket with wall anchors.
6. Insert mounting screws through bracket and into wall anchors.
7. Tighten screws until mounting bracket is firmly fastened to wall.
25 3/4"
Only Insert Mounting
Optional
Screws Through Last
19 3/4"
Hole On Each End
Min.
Figure 9 - Folding Anchor
Floor
3 Plaque Heater
Figure 8 - Mounting Bracket Clearances
Figure 10 - Popping Open
Anchor Wings For Thin Walls
Placing Heater On Mounting Bracket
1.
2.
Locate two horizontal slots on back panel of heater.
Place heater onto mounting bracket. Slide horizontal slots onto
stand-out tabs on mounting bracket.
Attaching Mounting Bracket To Wall
Horizontal Slots
Note: Wall anchors, mounting screws, and spacers are in hardware
package. The hardware package is provided with heater.
Attaching To Wall Stud Method
For attaching mounting bracket to wall studs
1. Drill holes at marked locations using 9/64" drill bit.
2. Place mounting bracket onto wall. Line up last hole on each
end of bracket with holes drilled in wall.
3. Insert mounting screws through bracket and into wall studs.
4. Tighten screws until mounting bracket is firmly fastened to
wall studs.
Stand-Out Tab
Figure 11 - Mounting Heater Onto Mounting Bracket
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107887-01E
Mounting Bracket
(attached to wall)
10
INSTALLATION
Installing Heater To Wall (Cont.)
Mounting Heater To Floor
INSTALLATION
Continued
MOUNTING HEATER TO FLOOR
Installing Bottom Mounting Screws
1.
2.
3.
4.
5.
6.
7.
8.
Locate two bottom mounting holes. These holes are near bottom on back panel of heater (see Figure 12).
Mark screw locations on wall.
Remove heater from mounting bracket.
If installing bottom mounting screws into hollow or solid wall,
install wall anchors. Follow steps 1 through 4 under Attaching To
Wall Anchor Method, page 9.
If installing bottom mounting screw into wall stud, drill holes
at marked locations using 9/64" drill bit.
Replace heater onto mounting bracket.
Place spacers between bottom mounting holes and wall anchor
or drilled hole.
Hold spacer in place with one hand. With other hand, insert
mounting screw through bottom mounting hole and spacer.
Place tip of screw in opening of wall anchor or drilled hole.
Tighten both screws until heater is firmly secured to wall. Do
not over tighten.
Note: Do not replace front panel at this time. Replace front
panel after making gas connections and checking for leaks (see
pages 11 and 12).
Mounting Base Feet to Heater
1.
2.
3.
4.
Lay heater cabinet on its back on a table with the heater bottom overhanging the table edge.
Align holes in base foot with mounting holes on bottom of
cabinet (see Figure 13).
Secure base foot to heater using sheet metal screws.
Repeat for other side.
Mounting Base Feet to Floor (Where required by
local code)
1.
2.
3.
4.
Remove front cover (see Removing Front Panel of Heater, page 8).
Position heater with base feet in desired location. Mark holes
for drilling. Remove heater with base.
For carpeted floors, make a small cut with a sharp knife at
marked locations prior to drilling. If mounting base to a wood
floor, drill 1/8 inch diameter hole, 3/4 inch deep. (Do not use
anchors in wood floors).
If mounting base to a concrete floor, drill with 1/4 inch diameter concrete drill bit, 13/8 inches into floor. Insert anchors completely into holes.
Reposition heater with base feet over holes. Secure base to floor
with wood screws. See Figure 13.
Wood
Screw
Front View
Wall
Heater
Base Foot
Spacer
Side View
Sheet Metal Screw
Figure 13 - Installing Base Feet
Figure 12 - Installing Bottom Mounting Screws
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107887-01E
INSTALLATION
Connecting To Gas Supply
11
11
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 3/8" NPT
(National Pipe Thread) inlet connection to the pressure regulator.
Typical Inlet Pipe Diameters
VN18(T), VP16(T), VN18IT, and VP16IT - 3/8" or greater
VN30(T), VP26(T), VN25IT, and VP22IT - 1/2" or greater
Installation must include equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from heater (see Figure 15).
WARNING: A qualified service person must connect heater to gas supply. Follow all local codes.
IMPORTANT: Install an equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
WARNING: For natural gas, never connect heater
to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged heater valves.
IMPORTANT: For natural gas, check gas line pressure before
connecting heater to gas line. Gas line pressure must be no greater
than 14 inches of water. If gas line pressure is higher, heater
regulator damage could occur.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
CAUTION: For propane/LP gas, never connect
heater directly to the propane/LP supply. This heater
requires an external regulator (not supplied). Install
the external regulator between the heater and propane/LP supply.
For propane/LP gas, the installer must supply an external regulator.
The external regulator will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11 and 14 inches of water.
If you do not reduce incoming gas pressure, heater regulator damage
could occur. Install the external regulator with the vent pointing
down as shown in Figure 14. Pointing the vent down protects it from
freezing rain or sleet.
Propane/LP
Supply
Tank
We recommend that you install a sediment trap in supply line as
shown in Figure 15. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into heater controls. If sediment trap is not installed or
is installed wrong, heater may not run properly.
IMPORTANT: Hold the pressure regulator with wrench when
connecting it to gas piping and/or fittings. Do not over tighten pipe
connection to regulator. The regulator body could be damaged.
Pressure Regulator
Regulator Bracket
Heater Cabinet
External
Regulator
3/8" NPT Pipe Nipple
Tee Joint
Test
Gauge
Connection*
Vent
Pointing
Down
Figure 14 - External Regulator With Vent Pointing Down
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of large
enough diameter to allow proper gas volume to heater.
If pipe is too small, undue loss of volume will occur.
Equipment
Shutoff Valve *
Natural Gas
From Gas Meter
(7" W.C. to 10.5" W.C.
Pressure)
1/8" NPT
Plug Tap
Tee Joint
Sediment Pipe Nipple
Trap
Cap
Figure 15 - Gas Connection
3"
Minimum
Propane/LP
From External
Regulator
(11" W.C. to 14" W.C.
Pressure)
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 30.
For more information, visit www.desatech.com
107887-01E
Ground Joint Union
Reducer
Bushing to
1/8" NPT
12
INSTALLATION
Checking Gas Connections
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections
for leaks after installing or servicing. Correct all leaks
at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak. Correct all leaks
at once.
CAUTION: For propane/LP gas, make sure external regulator has been installed between propane/LP
supply and heater. See guidelines under Connecting
to Gas Supply, page 11.
Pressure Testing Gas Supply Piping System
Pressure Testing Heater Gas Connections
1.
2.
3.
4.
5.
6.
7.
8.
Open equipment shutoff valve (see Figure 16).
For natural gas open main gas valve located on or near gas
meter. For propane/LP gas open propane/LP supply tank valve.
Make sure control knob of heater is in the OFF position.
Check all joints from equipment shutoff valve to thermostat
gas valve (see Figure 17 or 18). Apply a noncorrosive leak
detection fluid to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Light heater (see Operating Heater, page 13 or 14 depending
on your model). Check all other internal joints for leaks.
Turn off heater (see To Turn Off Gas to Appliance, page 14 or
15 depending on your model).
Replace front panel.
Equipment
Shutoff
Valve
Open
ON
POSIT
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1.
2.
3.
4.
5.
6.
Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater
regulator.
Cap off open end of gas pipe where equipment shutoff valve
was connected.
Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas, or using compressed air.
Check all joints of gas supply piping system. Apply a noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
O
POS
Closed
Figure 16 - Equipment Shutoff Valve
Thermostat
Gas Valve
Gas
Meter
Equipment
Shutoff
Valve
Figure 17 - Checking Gas Joints for Natural Gas
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1.
2.
3.
4.
Close equipment shutoff valve (see Figure 16).
Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas, or using compressed air.
Check all joints from gas meter for natural gas (see Figure 17)
or propane/LP supply tank for propane/LP gas, to equipment
shutoff valve (see Figure 18). Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
Correct all leaks at once.
Propane/LP
Supply
Tank
Thermostat
Gas Valve
Equipment
Shutoff
Valve
Figure 18 - Checking Gas Joints for Propane/LP Gas
For more information, visit www.desatech.com
107887-01E
OPERATING HEATER (NON-THERMOSTAT MODELS)
For Your Safety Read Before Lighting
Lighting Instructions
13
13
OPERATING HEATER
NON-THERMOSTAT MODELS
5.
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
6.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone
in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
7.
LIGHTING
INSTRUCTIONS
1.
2.
3.
4.
STOP! Read the safety information above.
Make sure equipment shutoff valve is fully open.
Turn control knob clockwise
to the OFF position.
Wait five minutes to clear out any gas. Then smell for gas,
including near the floor. If you smell gas, STOP! Follow
“B” in the safety information above. If you don’t smell gas,
go to the next step.
Turn control knob to PILOT/IGN and press in.
Note: You may be running this heater for the first time
after hooking up to gas supply. If so, you may need to press
in control knob for 30 seconds or more. This will allow air
to bleed from the gas system.
• If control knob does not pop up when released, contact a
qualified service person or gas supplier for repairs.
With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to the
front of burner. If needed, keep pressing ignitor button until
pilot lights.
If pilot does not light
• turn control knob clockwise
to the OFF position
• repeat steps 5 and 6
If pilot does not stay lit after several tries
• refer to Troubleshooting, pages 19 through 21
• contact a qualified service person or gas supplier for
repairs
Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure, page 14.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Note: If pilot
goes out, repeat steps 3 through 7.
Control Knob
Ignitor
Button
OFF
IGNITOR
Figure 19 - Control Knob In The OFF Position for Non-Thermostat
Models
Thermocouple
Ignitor Electrode
Pilot Burner
Figure 20 - Pilot
For more information, visit www.desatech.com
107887-01E
OPERATING HEATER (NON-THERMOSTAT MODELS)
14
To Select Heating Level
To Turn Off Gas To Appliance
Manual Lighting Procedure
OPERATING HEATER (THERMOSTAT MODELS)
For Your Safety Read Before Lighting
OPERATING HEATER
Continued
TO SELECT HEATING LEVEL
WARNING: When running heater, set control
knob at LOW, MEDIUM, or HIGH locked positions.
Never set control knob between locked positions.
Poor combustion and higher levels of carbon monoxide may result.
MANUAL LIGHTING
PROCEDURE
1.
2.
3.
4.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
5.
Slightly press in control knob and turn counterclockwise
to the LOW, MEDIUM, or HIGH positions (see Figure 21).
IMPORTANT: Release downward pressure while turning control knob. Control knob will lock at the desired position.
Control
Knob
VN18
VP16
VN30
VP26
Remove front panel (see Figure 7, page 8).
Follow steps 1 through 5 under Lighting Instructions, page 13.
With control knob pressed in, strike match. Hold match to
pilot until pilot lights.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8, under Lighting Instructions, page 13.
Replace front panel.
OPERATING HEATER
THERMOSTAT MODELS
HI
FOR YOUR SAFETY READ
BEFORE LIGHTING
ME
D
PIL
OF
OT
F
LOW
LOW
HI
MED
F
PILOT
OF
W
LO
MED
OFF
HI
ME
D
OT
LOW
PIL
HIGH
LO
W
OT
D
ME
PIL
OFF
HI
OFF
Figure 21 - Burner Patterns for Non-Thermostat Models
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1.
2.
Turn control knob clockwise
to the OFF position.
Turn off all electric power to the appliance if service is to
be performed.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone
in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
Shutting Off Burner Only (pilot stays lit)
Turn control knob clockwise
to the PILOT position.
For more information, visit www.desatech.com
107887-01E
OPERATING HEATER (THERMOSTAT MODELS)
Lighting Instructions
15
15
OPERATING HEATER
Continued
IH
LO
IH
3
IGNITOR
4
Figure 23 - Thermostat Control Knob In The OFF Position,
Models VP16IT, VN18IT, VP26IT, & VN30IT
Thermocouple
Ignitor Electrode
Pilot Burner
Figure 24 - Pilot
VP16T
VN18T
PIL
OT
Control Knob
LO
LO
PIL
OT
OFF
HI
Figure 25 - Burner Patterns
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
For more information, visit www.desatech.com
107887-01E
Thermostat
Control Knob
1
HI
8.
Ignitor Button
2
FF
7.
Plaque Control Knob
O
6.
Figure 22 - Control Knob In The OFF Position, Models VP16T,
VN18T, VP26T, & VN30T
OFF
•
IGNITOR
PILOT
5.
Control
Knob
OFF
4.
STOP! Read the safety information, column 2 page 14.
Make sure equipment shutoff valve is fully open.
Turn thermostat control knob clockwise Clockwise to the OFF
position (see Figure 22 or 23 for your model).
Wait five minutes to clear out any gas. Then smell for gas,
including near the floor. If you smell gas, STOP! Follow
“B” in the safety information, column 2 page 14. If you
don’t smell gas, go to the next step.
Turn thermostat control knob counterclockwise C-clockwise
to the PILOT position. Press in thermostat control knob
for 5 seconds (see Figure 22 or 23 for your model).
Note: You may be running this heater for the first time
after hooking up to gas supply. If so, you may need to press
in thermostat control knob for 30 seconds or more. This
will allow air to bleed from the gas system.
If thermostat control knob does not pop up when released,
contact a qualified service person or gas supplier for repairs.
Keep thermostat control knob pressed in while pushing down
and releasing the ignitor button. This will light pilot. If necessary, continue to press ignitor button until pilot lights.
If pilot does not light
• turn thermostat control knob clockwise Clockwise to the
OFF position
• repeat steps 5 and 6
If pilot does not stay lit after several tries
• refer to Troubleshooting, pages 19 through 21
• contact a qualified service person or gas supplier
Until repairs are made, light pilot with match. To light
pilot with match, see Manual Lighting Procedure, page 16.
Keep thermostat control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3 through 7. This heater
has a safety interlock system. Wait one minute before lighting pilot again.
Turn thermostat control knob counterclockwise C-clockwise
to the desired heating level. For models, VP16T, VN18T,
VP26T, and VN30T, the main burner should light. Set control knob to any heat level between HI and LOW (see Figure 25). For infrastat models, the plaque directly above the
pilot should light.
PILOT
1.
2.
3.
Ignitor
Button
LO
LIGHTING
INSTRUCTIONS
VP26T
VN30T
16
OPERATING HEATER (THERMOSTAT MODELS)
To Select Heating Level
To Turn Off Gas To Appliance
Thermostat Operation
Manual Lighting Procedure
OPERATING HEATER
Continued
TO SELECT
HEATING LEVEL
INFRASTAT MODELS VP16IT, VN18IT, P26IT,
& VN30IT ONLY
WARNING: When running heater, set control knob
at the 1, 2, 3, or 4 locked positions. Never set control
knob between locked positions. Poor combustion and
higher levels of carbon monoxide may result.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
1.
2.
Slightly press in plaque control knob on right side of heater
and turn counterclockwise C-clockwise to the desired position.
IMPORTANT: Release downward pressure while turning
control knob. Control knob will lock at the desired position.
For standard models (T), turn thermostat control knob on
left side of heater to any setting between LO and HI. For
infrastat models (IT), set thermostat control knob at the 1,
2, 3, or 4, locked positions. Note: When burners cycle on,
(from LO to HI or one locked positions to another) a “click”
will be heard. When the burners light, a “whoosh” noise
will be heard.
VP16IT
VN18IT
VP22IT
VP25IT
3
Plaque
Control Knob
2
4
1
Shutting Off Heater
1.
2.
Turn thermostat control knob clockwise Clockwise to the OFF
position.
Turn off all electric power to the appliance if service is to
be performed.
Shutting Off Burner Only (pilot stays lit)
Turn thermostat control knob clockwise
position.
Clockwise
to the PILOT
THERMOSTAT
OPERATION
The thermostatic control used on these models differs from
standard thermostats. Standard thermostats simply turn on
and off the burner. The thermostat used on this heater senses
the room temperature. At times the room may exceed the set
temperature. If so, the burner will shut off. The burner will cycle
back on when room temperature drops below the set temperature. For standard models (T), the control knob can be set to any
2 comfort level between HI and LO. All plaques will turn off and
on. For infrastat models (IT), the control knob can be set at the
1, 2, 3, or 4 locked positions for the desired comfort level. The
number of plaques selected will turn off and on.
Note: The thermostat sensing bulb measures the temperature of
air near the heater cabinet. This may not always agree with room
temperature (depending on housing construction, installation
location, room size, open air temperatures, etc.) Frequent use of
your heater will let you determine your own comfort levels.
MANUAL LIGHTING
PROCEDURE
4
3
TO TURN OFF GAS
TO APPLIANCE
1
2
4
1.
2.
3
2
1
3.
Follow steps 1 through 5 under Lighting Instructions, page 15.
With thermostat control knob pressed in, strike match.
Hold match to pilot until pilot lights.
Keep thermostat control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release control knob.
Follow step 8 under Lighting Instructions, page 15.
4
3
1
2
Figure 26 - Burner Patterns, Models VP16IT, VN18IT, VP26IT, &
VN30IT
For more information, visit www.desatech.com
107887-01E
INSPECTING HEATER
Pilot Flame Pattern
Burner Flame Pattern
17
17
CLEANING AND MAINTENANCE
ODS/Pilot and Burner
Cleaning Burner Pilot Air Inlet
Cabinet
INSPECTING HEATER
Check pilot flame pattern and burner flame pattern often.
PILOT FLAME PATTERN
Figure 27 shows a correct pilot flame pattern. Figure 28 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not
touching the thermocouple. This will cause the thermocouple to
cool. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 28
• turn heater off (see To Turn Off Gas to Appliance, page 14 or 16,
depending on your model)
• see Troubleshooting, pages 19 through 21
Note: The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Thermocouple
GOOD PILOT/LP
Blue
Thermocouple
Flame Pilot
Burner
Yellow Flame
BAD PILOT/LP
GRH/OV 007
Pilot
Burner
GRH/OV 008
Figure 27 - Correct Pilot Flame Figure 28 - Incorrect Pilot Flame
Pattern
Pattern
BURNER FLAME PATTERN
Figure 29 shows a correct burner flame pattern. Figure 30 shows an
incorrect burner flame pattern.
If burner flame pattern is incorrect, as shown in Figure 30
• turn heater off (see To Turn Off Gas to Appliance, page 14 or 16,
depending on your model)
• see Troubleshooting, pages 19 through 21
CAUTION: You must keep control areas, burner,
and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have
heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
ODS/PILOT AND BURNER
• Use a vacuum cleaner, pressurized air, or small, soft bristled
brush to clean.
CLEANING BURNER PILOT AIR INLET
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear
of dust, dirt, and lint. Clean these air inlet holes prior to each heating
season. Blocked air holes will create soot. We recommend that you
clean the unit every three months during operation and have heater
inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot assembly
clean and free of dust and dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local computer store,
hardware store, or home center may carry compressed air in a can. You
can use a vacuum cleaner in the blow position. If using compressed air
in a can, please follow the directions on the can. If you don't follow
directions on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit to cool for
at least thirty minutes.
2. Inspect burner, pilot for dust and dirt.
3. Blow air through the ports/slots and holes in the burner.
4. Never insert objects into the pilot tube.
Clean the pilot assembly also. A yellow tip on the pilot flame indicates
dust and dirt in the pilot assembly. There is a small pilot air inlet about two
inches from where the pilot flame comes out of the pilot assembly (see
Figure 31). With the unit off, lightly blow air through the air inlet. You
may blow through a drinking straw if compressed air is not available.
Pilot Assembly
Bad Burner Pattern-Plaque
Figure 29 - Correct Burner
Flame Pattern
GRH/OV 019
Figure 30 - Incorrect Burner
Flame Pattern
Pilot Air Inlet
CLEANING AND MAINTENANCE
WARNING: Turn off heater and let cool before
cleaning.
Figure 31 - Pilot Inlet Air
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
For more information, visit www.desatech.com
107887-01E
18
SPECIFICATIONS
SPECIFICATIONS
VN18, VN18T
Btu (Variable)
6,600/12,000/18,000
Type Gas
Natural Only
Ignition
Piezo
Pressure Regulator Setting
6" W.C.
Inlet Gas Pressure* (in. of water)
Maximum
10.5"
Minimum
7"
Dimensions, Inches (H x W x D)
Heater
24.25 x 18.25 x 7
Carton
26.25 x 21.25 x 9
Weight (pounds)
Heater
20
Shipping
25
Note: Dimensions listed are outer most points
on the heater (includes control knobs and grill).
* For purposes of input adjustment.
VN18IT
6,600/18,000
Natural Only
Piezo
6" W.C.
VN30, VN30T
6,600/18,000/30,000
Natural Only
Piezo
6" W.C.
VN25IT
7,000/25,500
Natural Only
Piezo
6" W.C.
10.5"
7"
10.5"
7"
10.5"
7"
24.25 x 18.25 x 7
26.25 x 21.25 x 9
24.25 x 25.75 x 7
26.25 x 29 x 9
24.25 x 25.75 x 7
26.25 x 29 x 9
20
25
28
33
28
33
VP16, VP16T
Btu (Variable)
6,000/11,000/16,000
Type Gas
Propane/LP Only
Ignition
Piezo
Pressure Regulator Setting
8" W.C.
Inlet Gas Pressure* (in. of water)
Maximum
14"
Minimum
11"
Dimensions, Inches (H x W x D)
Heater
24.25 x 18.25 x 7
Carton
26.25 x 21.25 x 9
Weight (pounds)
Heater
20
Shipping
25
Note: Dimensions listed are outer most points
on the heater (includes control knobs and grill).
* For purposes of input adjustment.
VP16IT
6,000/16,000
Propane/LP Only
Piezo
8" W.C.
VP26, VP26T
6,000/16,000/26,000
Propane/LP Only
Piezo
8" W.C.
VP22IT
6,500/22,000
Propane/LP Only
Piezo
8" W.C.
14"
11"
14"
11"
14"
11"
24.25 x 18.25 x 7
26.25 x 21.25 x 9
24.25 x 25.75 x 7
26.25 x 29 x 9
24.25 x 25.75 x 7
26.25 x 29 x 9
20
25
28
33
28
33
For more information, visit www.desatech.com
107887-01E
TROUBLESHOOTING
TROUBLESHOOTING
Note: For additional help, visit DESA
International’s technical service web site
at www.desatech.com.
Note: All troubleshooting items are listed in
order of operation.
WARNING: Turn off and unplug heater and let cool before
servicing. Only a qualified service person should service and
repair heater.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed in, there is no
spark at ODS/pilot
1. Ignitor electrode positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not connected to ignitor cable
4. Ignitor cable pinched or wet
1. Replace pilot assembly
2. Replace pilot assembly
3. Reconnect ignitor cable
5. Broken ignitor cable
6. Bad piezo ignitor
7. Piezo ignitor nut is loose
When ignitor button is pressed in, there is a
spark at ODS/Pilot but no ignition
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not fully pressed in while
pressing ignitor button (non-thermostat
models only)
Thermostat control knob not fully
pressed in while pressing ignitor button
(thermostat models only)
3. Air in gas lines when installed
4. Depleted gas supply (propane/LP gas)
5. ODS/pilot is clogged
6. Gas regulator setting is not correct
7. Thermostat control knob is not in pilot
position (thermostat models only)
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
5. Replace ignitor cable
6. Replace piezo
7. Tighten nut holding piezo ignitor. Nut
is located inside heater cabinet at top
1. Turn on gas supply or open equipment
shutoff valve
2. Turn to PILOT/IGN position. Fully press
in control knob while pressing ignitor
button (non-thermostat models only)
Fully press in thermostat control knob
while pressing ignitor button (thermostat models only)
3. Continue holding down control knob. Repeat igniting operation until air is removed
4. Contact local propane/LP gas company
5. Clean ODS/pilot (see Cleaning and
Maintenance, page 17) or replace ODS/
pilot assembly
6. Replace gas regulator
7. Turn thermostat control knob to pilot
position
For more information, visit www.desatech.com
107887-01E
19
19
20
TROUBLESHOOTING
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame goes out when
control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Fully open equipment shutoff valve
4. Hand tighten until snug, then tighten 1/4
turn more
5. A) Contact local natural or propane/LP
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 17) or replace ODS/
pilot assembly
3. Equipment shutoff valve not fully open
4. Thermocouple connection loose at control valve
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple damaged
7. Control valve damaged
8. Safety interlock system has been triggered (thermostat models only)
Burner(s) does not light after ODS/pilot is lit
1. Burner orifice(s) is clogged
2. Inlet gas pressure is too low
Delayed ignition of burner(s)
1. Manifold pressure is too low
2. Burner orifice(s) is clogged
Burner backfiring during combustion
1. Burner orifice(s) is clogged or damaged
2. Burner damaged
3. Gas regulator defective
Burner plaque(s) does not glow
1. Plaque damaged
2. Inlet gas pressure is too low
3. Control knob set between locked positions
6. Replace pilot assembly
7. Replace control valve
8. Wait one minute for safety interlock system to reset. Repeat ignition operation
1. Clean burner orifice(s) (see Cleaning
and Maintenance, page 17) or replace
burner orifice(s)
2. Contact local natural or propane/LP gas
company
1. Contact local natural or propane/LP gas
company
2. Clean burner orifice(s) (see Cleaning
and Maintenance, page 17) or replace
burner orifice(s)
1. Clean burner orifice(s) (see Cleaning
and Maintenance, page 17) or replace
burner orifice(s)
2. Replace burner
3. Replace gas regulator
1. Replace burner
2. Contact local natural or propane/LP gas
company
3. Turn control knob until it locks at desired setting
Slight smoke or odor during initial operation
1. Residues from manufacturing processes
1. Problem will stop after a few hours of
operation
Heater produces a clicking/ticking noise
just after burner is lit or shut off
1. Metal expanding while heating or contracting while cooling
1. This is common with most heaters. If
noise is excessive, contact qualified service person
For more information, visit www.desatech.com
107887-01E
TROUBLESHOOTING
21
21
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
White powder residue forming within burner
box or on adjacent walls or furniture
1. When heated, vapors from furniture polish, wax, carpet cleaner, etc., may turn
into white powder residue
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
Heater produces unwanted odors
1. Heater burning vapors from paint, hair
spray, glues, etc. See IMPORTANT
statement above
2. Low fuel supply (propane/LP gas)
3. Gas leak. See Warning statement at
top of page
1. Ventilate room. Stop using odor causing products while heater is running
1. Not enough fresh air is available
2. Low line pressure
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 17)
Heater shuts off in use (ODS operates)
3. ODS/pilot is partially clogged
2. Refill supply tank
3. Locate and correct all leaks (see Checking Gas Connections, page 12)
Gas odor even when control knob is in
OFF position
1. Gas leak. See Warning statement at
top of page
2. Control valve defective
1. Locate and correct all leaks (see Checking Gas Connections, page 12)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement at
top of page
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Connections, page 12)
Moisture/condensation noticed on windows
1. Not enough combustion/ventilation air
1. Refer to Fresh Air for Combustion and
Ventilation requirements (page 4)
For more information, visit www.desatech.com
107887-01E
22
ILLUSTRATED PARTS BREAKDOWN
Cabinet Body Models
VP16, VN18, VP26, VN30
VP16T, VN18T, VP26T, VN30T
ILLUSTRATED PARTS
BREAKDOWN
CABINET BODY
VP16, VN18, VP26, VN30
VP16T, VN18T, VP26T, VN30T
5
17
7
6
15
14
11
4
8
16
See Pages
26 through 29
9
10
2
13
12
3
1
Replacement
may vary from
grill shown
For more information, visit www.desatech.com
107887-01E
PARTS LIST
Cabinet Body Models
VP16, VN18, VP26, VN30
VP16T, VN18T, VP26T, VN30T
23
23
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 30 of this manual.
KEY
NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
VP16
107672-01
103476-01
104635-01
107894-01
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-03
099415-18
104819-02
____
____
16
17
107660-01 103256-02 107660-01 103256-02 107660-03 103256-02 107660-03 103256-02
109303-04 109303-04 109303-04 109303-04 109303-03 109303-03 109303-03 109303-03
VP16T
107672-01
103476-01
104635-01
107894-01
**
097159-04
099066-02
098271-09
____
____
____
PART NUMBER
VN18
VN18T
107672-01 107672-01
103476-01 103476-01
104635-01 104635-01
107894-01 107894-01
**
**
097159-04 097159-04
099066-02 099066-02
098271-09 098271-09
____
098462-01
____
098325-01
____
098354-03
099415-18 099415-19 099415-19
104819-02 104819-02 104819-02
____
098522-24
098522-24
____
102394-01
102394-01
VP26
107675-01
103476-02
104635-03
107894-02
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-03
099415-18
104819-02
____
____
VP26T
107675-01
103476-02
104635-03
107894-02
**
097159-04
099066-02
098271-09
____
____
____
099415-18
104819-02
098522-24
102394-01
VN30
107675-01
103476-02
104635-03
107894-02
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-03
099415-19
104819-02
____
____
VN30T
107675-01
103476-02
104635-03
107894-02
**
097159-04
099066-02
098271-09
____
____
____
099415-19
104819-02
098522-24
102394-01
DESCRIPTION
QTY.
Front Panel
1
Grill Guard
1
Apron
1
Reflector Assembly
1
Cabinet Back Panel
1
Piezo Ignitor
1
Mounting Bracket
1
Ignitor Cable
1
Control Rod Assembly
1
Roll Pin
1
Control Knob
1
Gas Regulator
1
Regulator Bracket
1
Thermostat Gas Valve
1
Thermostat Valve
Mounting Bracket
1
Inlet Tube
1
Baffle
1
PARTS AVAILABLE - NOT SHOWN
100642-01 100642-01 100642-01 100642-01 100642-01 100642-01 100642-01 100642-01 Hardware Assembly
109483-01 109483-01 109483-01 109483-01 109483-01 109483-01 109483-01 109483-01 Lighting Instruction
Plate
105345-01 105345-01 105345-01 105345-01 105345-01 105345-01 105345-01 105345-01 Cable Tie
107888-01 107888-01 107888-01 107888-01 107888-01 107888-01 107888-01 107888-01 Control Position Label
GA4550
GA4550
GA4550
GA4550
GA4550
GA4550
GA4550
GA4550
Base Foot
** Not a field replaceable part.
For more information, visit www.desatech.com
107887-01E
1
1
1
1
1
24
ILLUSTRATED PARTS BREAKDOWN
Cabinet Body Models
VP16IT, VN18IT, VP22IT, VN25IT
ILLUSTRATED PARTS
BREAKDOWN
CABINET BODY
VP16IT, VN18IT, VP22IT, VN25IT
7
11
5
18
6
17
14
8
15
16
4
10
See Pages
26 through 29
A
B
C
9
2
13
12
3
1
Replacement
may vary from
grill shown
For more information, visit www.desatech.com
107887-01E
PARTS LIST
Cabinet Body Models
VP16IT, VN18IT, VP22IT, VN25IT
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 30 of this manual.
KEY
NO. VP16IT
PART NUMBER
VN18IT
VP22IT
VN25IT
DESCRIPTION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
107672-01
103476-01
104635-02
107894-01
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-04
099415-19
104819-02
098522-24
103255-02
103256-02
102394-01
109303-04
107675-01
103476-02
104635-03
107894-03
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-05
099415-19
104819-02
098522-24
104224-02
103256-02
102394-01
109303-03
Front Panel
Grill Guard
Apron
Reflector Assembly
Cabinet Back Panel
Piezo Ignitor
Mounting Bracket
Ignitor Cable
Control Rod Assembly
Roll Pin
Control Knob
Gas Regulator
Regulator Bracket
Thermostat Gas Valve
SIT Tube
Inlet Tube
Thermostat Valve Mounting Bracket
Baffle
107672-01
103476-01
104635-02
107894-01
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-04
099415-18
104819-02
098522-24
103255-02
103256-02
102394-01
109303-04
107675-01
103476-02
104635-03
107894-03
**
097159-04
099066-02
098271-09
098462-01
098325-01
098354-05
099415-18
104819-02
098522-24
104224-02
103256-02
102394-01
109303-03
QTY.
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
PARTS AVAILABLE - NOT SHOWN
100642-03
109483-01
105345-01
GA4550
100642-03
109483-01
105345-01
GA4550
100642-03
109483-01
105345-01
GA4550
100642-03
109483-01
105345-01
GA4550
Hardware Assembly
Lighting Instruction Plate
Cable Tie
Base Kit
** Not a field replaceable part.
For more information, visit www.desatech.com
107887-01E
1
1
1
1
25
25
26
ILLUSTRATED PARTS BREAKDOWN
Burner Assembly Models
VP16, VN18, VP16T, VN18T, VP16IT, VN18IT
ILLUSTRATED PARTS
BREAKDOWN
5
BURNER ASSEMBLY
VP16, VN18, VP16T, VN18T, VP16IT, VN18IT
6
8
1
1
3
2
7
12
11
4
10
9
4
ODS/PILOT
BURNER ASSEMBLY VP16, VN18
6
3
5
5
A
B
C
7
8
11
7
1
12
7
1
7
13
9
4
16
BURNER ASSEMBLY VP16T, VN18T
4
10
15
BURNER ASSEMBLY VP16IT, VN18IT
For more information, visit www.desatech.com
107887-01E
PARTS LIST
Burner Assembly Models
VP16, VN18, VP16T, VN18T, VP16IT, VN18IT
27
27
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 30 of this manual.
KEY
PART NUMBER
NO. VP16
VN18
VP16T
VN18T
VP16IT
VN18IT
DESCRIPTION
1
2
3
4
5
6
7
110803-02
110186-01
098200-03
105051-02
099218-06
098508-01
099056-01
110803-03
110186-01
098200-03
105051-02
099218-06
098508-01
099056-02
110803-02
110186-01
_____
105051-01
099218-06
_____
099056-01
110803-03
110186-01
_____
105051-01
099218-06
_____
099056-02
110803-02
110186-01
098200-04
099387-11
099218-01
098508-01
099056-01
110803-03
110186-01
098200-04
099387-11
099218-01
098508-01
099056-02
8
9
10
11
12
13
14
15
16
099056-25
103844-01
107660-01
103352-03
103352-04
_____
_____
_____
_____
099056-24
103844-01
107660-01
103352-03
103352-04
_____
_____
_____
_____
099056-25
_____
_____
_____
_____
_____
_____
_____
104818-03
099056-24
_____
_____
_____
_____
_____
_____
_____
104818-03
_____
100605-01
107899-01
107892-02
107892-01
107892-03
_____
100615-01
_____
_____
100605-01
107899-01
107892-02
107892-01
107892-03
_____
100615-01
_____
ODS/Pilot
Thermocouple Kit
Control Valve Bracket
Pilot Tubing
Burner
Valve Retainer Nut
Injector - Plaque A
(Plaques B & C for IT models only)
Injector - Plaque B
Control Valve
Control Valve Tube (Inlet Tubing)
Tubing-Valve to Plaque A
Tubing-Valve to Plaque B
Tubing-Valve to Plaque C
Tubing-Valve to Plaque D
Male Connector
Outlet Tubing - Valve to Burner
For more information, visit www.desatech.com
107887-01E
QTY.
1
1
1
1
1
1
1-3
1
1
1
1
1
1
1
1
28
ILLUSTRATED PARTS BREAKDOWN
Burner Assembly Models
VP26, VN30, VP26T, VN30T, VP22IT, VN25IT
ILLUSTRATED PARTS
BREAKDOWN
VP26, VN30, VP26T, VN30T, VP22IT, VN25IT
5
6
7
1
1
8
2
3
7
12
11
13
4
10
9
4
BURNER ASSEMBLY VP26, VN30
ODS/PILOT
6
3
A
5
11
5
B
C
D
7
7
7
1
9
10
8
7
12
7
15
13
7
14
1
4
4
16
BURNER ASSEMBLY VP26T, VN30T
BURNER ASSEMBLY VP22IT, VN25IT
For more information, visit www.desatech.com
107887-01E
PARTS LIST
Burner Assembly Models
VP26, VN30, VP26T, VN30T, VP22IT, VN25IT
29
29
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 30 of this manual.
KEY
NO. VP26
PART NUMBER
VP26T
VN30T
VN30
1
2
3
4
5
6
7
110803-02
110186-01
098200-03
105050-02
099218-07
098508-01
099056-25
110803-03
110186-01
098200-03
105050-02
099218-07
098508-01
099056-24
110803-02
110186-01
_____
110803-03
110186-01
_____
105050-01
099218-07
_____
105050-01
099218-07
_____
099056-25
099056-24
8
9
10
11
12
13
14
15
16
099056-01
100747-01
107660-03
103353-04
103353-05
103353-06
_____
_____
_____
099056-02
100747-01
107660-03
103353-04
103353-05
103353-06
_____
_____
_____
099056-01
_____
_____
_____
_____
_____
_____
_____
099056-02
_____
_____
_____
_____
_____
_____
_____
104818-04
104818-04
VP22IT
VN25IT
DESCRIPTION
110803-02
110186-01
098200-04
099387-06
099218-03
098508-01
099056-01
110803-03
110186-01
098200-04
099387-06
099218-03
098508-01
099056-06
_____
_____
100605-02
103256-02
107900-02
107900-04
107900-01
107900-03
100615-01
_____
100605-02
103256-02
107900-02
107900-04
107900-01
107900-03
100615-01
_____
ODS/Pilot
Thermocouple Kit
Control Valve Bracket
Pilot Tubing
Burner
Valve Retainer Nut
Injector - Plaque A, C
(Plaques B & D IT models only)
Injector - Plaque B
Control Valve
Control Valve Tube (Inlet Tubing)
Tubing-Valve to Plaque A
Tubing-Valve to Plaque B
Tubing-Valve to Plaque C
Tubing-Valve to Plaque D
Male Connector
Outlet Tubing - Valve to Burner
For more information, visit www.desatech.com
107887-01E
QTY.
1
1
1
1
1
1
1-4
1
1
1
1
1
1
1
2
1
30
REPLACEMENT PARTS
SERVICE HINTS
TECHNICAL SERVICE
SERVICE PUBLICATIONS
ACCESSORIES
REPLACEMENT PARTS
TECHNICAL SERVICE
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA International’s Technical
Service Department at 1-866-672-6040. When calling please have
your model and serial numbers of your heater ready.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA International’s Technical
Service Department at 1-866-672-6040.
When calling DESA International, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
You can also visit DESA International’s technical service web site
at www.desatech.com.
SERVICE PUBLICATIONS
You can purchase a service manual from the address listed on the
back page of this manual. Send a check for $5.00 payable to DESA
International.
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not
supply these accessories, call DESA International at 1-866-672-6040
for referral information. You can also write to the address listed on the
back page of this manual.
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), call DESA International at 1-866-672-6040 for
referral information.
When calling DESA International, have ready:
• model number of your heater
• the replacement part number
SERVICE HINTS
EQUIPMENT SHUTOFF VALVE - GA5010
When Gas Pressure Is Too Low
For all models. Equipment shutoff valve with 1/8" NPT tap.
•
•
•
•
pilot will not stay lit
burner will have delayed ignition
heater will not produce specified heat
propane/LP gas supply may be low (if used)
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
FAN KITS - GA3250T
For all models. Provides better heat distribution. Makes heater more
efficient. Complete installation and operating instructions included.
Thermostatically-controlled, blower turns itself on and off as required.
For more information, visit www.desatech.com
107887-01E
31
31
OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
(Comfort Glow, Vanguard, etc.)
Model:
(EFP33PR, VTGH33NR, etc.)
Date Purchased:
Note: Keep receipt for warranty verification.
Serial Number:
7 or 9 digit number located on product or identification tag.
First Name:
Last Name:
Address:
City:
Home Phone:
State:
(
)
Zip:
Country:
-
E-Mail:
Please answer the following questions to register your product with DESA International:
1.
Where will the product be used?
2.
If you bought this product yourself, did you plan to purchase this type of product before going into the store?
3.
Who selected the product? ❍ Male ❍ Female ❍ Both
4.
What is the population of your area? ❍ Under 10,000
5.
What is your primary source of heat?
❍ Living/Family Room
❍ 100,000 to 250,000
❍ Office/Warehouse
❍ Utility Shed/Outbuilding
❍ 10,000 to 25,000
❍ Bedroom
❍ 25,000 to 50,000
❍ Bathroom
❍ Propane (LP Gas)
❍ Fuel Oil
6.
How was the product installed? ❍ Professional Installer
Cost of product excluding sales tax? $___________________
8.
Cost to install product? $____________________
9.
Type of store where product was purchased? ❍ Hardware
❍ Fireplace or Hearth Shop
❍ Farm Store
❍ Self
❍ 50,000 to 100,000
❍ Emergency Back-Up Heat
❍ Heater was on Sale
11. How did you learn about this product brand? ❍ Advertising
❍ 20 - 29
❍ Natural Gas
❍ Electric
❍ Other
❍ Other
❍ Propane Dealer
❍ Natural Gas/Utility Co.
❍ 30 - 39
❍ Relative or Friend
❍ Home Center/Builder’s Supply
❍ 40 - 49
❍ 50 - 59
❍ D.I.Y. Home Project
❍ Construction Project
❍ Store Display
❍ Completed High School
14. Buyer’s total annual household income: ❍ Under $15,000
❍ $75,000 to $99,999
❍ Replace Older Model
❍ Energy Savings/High Efficiency
12. Level of Education of Purchaser: ❍ Some High School
13. Age of Purchaser: ❍ Under 20
❍ Wood
❍ Other
10. What motivated you to buy this product? ❍ Sudden Cold Weather
❍ $20,000 to $34,999
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability
❍
Price
❍
Brand Name
❍
Overall Quality
❍
Heat Output
❍
Made in USA
❍
Warranty
❍
Local Service
❍
Value for Price
❍
Prior Brand Experience
❍
Controls Location
❍
Thermostat, Remote, or Manual Operation
❍
Ease of Operation
❍
Special Features
❍
Salesperson’s Recommendation
❍
Friend/Relative’s Recommendation
❍
Portability
❍
For more information,
Quiet Operation
❍
Somewhat Important
visit
❍ Completed Graduate School
❍ 60 or Over
❍ $15,000 to $19,999
❍ $100,000 and Over
Not Important
❍ Other
❍ Other ________________________
❍ Completed College
15. Store where product was purchased:
107887-01E
❍ Other
❍ Yes ❍ No
❍ Over 250,000
7.
❍ $50,000 to $74,999
❍ Garage
Very Important
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
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❍
❍
❍
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❍
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www.desatech.com
❍
❍
❍ $35,000 to $49,999
TAPE
32
Postage
Required
TM
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
For more information, visit www.desatech.com
TAPE
107887-01E
NOTES
33
33
NOTES
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For more information, visit www.desatech.com
107887-01E
34
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We
make no other warranty, expressed or implied.
LIMITED WARRANTY
VANGUARD VENT-FREE INFRARED GAS HEATERS
DESA International warrants this product to be free from defects in materials and components for four (4) years from the date of first purchase,
provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under
this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized
dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO FOUR (4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY
IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
TM
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
Patent Pending
107887 01
NOT A UPC
107887-01
Rev. E
09/02
For more information, visit www.desatech.com
107887-01E