Owner`s manual | DirecTV HIRD-D01 Satellite Radio User Manual

Owner’s Manual
Digital Satellite Receiver
Models:
HIRD-D01
HIRD-D11
Trademarks and Copyrights—
Software contained in the digital satellite receiver and this
manual is copyright © 1995, 1996, 1997, 1998 and 1999 by
Hughes Network Systems. Some features are patent
pending. WatchWord, PreSelect, TurboTune, and OneLine
Guide are trademarks of Hughes Network Systems.
DIRECTV and DIRECT TICKET are registered
trademarks of DIRECTV, Inc. a unit of Hughes Electronics
Corp., and are used with permission. USSB and USSB
Entertainment are registered trademarks of United States
Satellite Broadcasting Company, Inc. "NFL," the NFL
Shield and "NFL SUNDAY TICKET" are registered
trademarks of The National Football League and its
affiliates. NBA LEAGUE PASS is a trademark of NBA
Properties, Inc. NHL, the NHL Shield and NHL CENTER
ICE are registered trademarks of the National Hockey
League. ESPN Full Court and MLS/ESPN SHOOTOUT
are trademarks of ESPN, Inc. "MLB," "MLB EXTRA
INNINGS," "Major League Baseball" and the Major
League Baseball silhouetted batter logo are service marks
of Major League Baseball Properties, Inc. Major League
Baseball trademarks and copyright are used with
permission of Major League Baseball Properties, Inc. All
other trademarks and service marks are the property of their
respective owners.
This product is the subject of one or more U.S. or foreign
patents pending.
Disclaimer—Every effort has been made to ensure the
correctness and completeness of the material in this
document. No company shall be liable for errors contained
herein. The information in this document is subject to
change without notice. No warranty of any kind is made
with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a
particular purpose.
StarSight Information—StarSight features licensed
under one or more of the following U.S. patents: 4,706,121;
5,151,789; 5,335,277; 5,353,121; 5,479,266; 5,479,268;
and 5,532,754. Use rights reserved.
purpose without the express written permission of the
copyright owner.
DIRECTV System Programming—For subscription
information, or to resolve problems related to DIRECTV
System programming, call the service providers, including
DIRECTV at 1-800-DIRECTV (347-3288) and USSB at
1-800-204-USSB (8772).
DIRECTV System Hardware and Installation—To
arrange for professional installation of your DIRECTV
System, ask questions, or to resolve problems related to
your DIRECTV System, contact your dealer. If additional
information is needed, please contact the Customer Care
Center toll free at 1-800-274-8995.
Hughes Customer Care Center
1-800-274-8995
Subscriptions and pay per view
1-800-DIRECTV or 1-800-204-USSB
PLEASE MAKE NOTE OF THE FOLLOWING
INFORMATION FOR WARRANTY
System Model #: HSYS- D ___ _1_ ____ ____
Receiver Serial #: ___________________________
Access Card #: __________ __________ __________
®
LNB Serial #: ________________________________
Macrovision Information—This device incorporates an
anticopy process technology that is protected by U.S.
patents and other intellectual property rights. The anticopy
process is licensed for noncommercial, home use only.
Reverse engineering or disassembly is prohibited.
Note on Recording Programming—Most television
programs and films are copyrighted. This means that
someone has legal rights governing the reproduction and
distribution of this material. In certain circumstances,
copyright law may apply to private in-home taping of
copyrighted materials. In most cases, it is permissible to
record for personal use, as long as you do not sell the
material. You must act responsibly in this area — check
into the matter if you are unsure.
Some pay per view programs may be licensed from
producers as “view only” programs. These are copyrighted
programs and may not be copied or reproduced for any
A
IMPORTANT SAFETY INSTRUCTIONS
For your safety and protection, read this entire Owner’s Manual before you attempt to install or use your DIRECTV System. In
particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary.
INSTALLATION
Polarization—This DIRECTV System product is
equipped with a plug that will fit into the power outlet only
one way. Do not modify the plug defeating this feature. If
the plug does not fit, contact your electrician to replace
your outlet. To prevent electric shock, do not use this plug
with an extension cord or outlet unless you can fully insert
the blades without blade exposure.
Power Sources—Operate this DIRECTV System product
only from the type of power source indicated on the
marking label. If you are not sure of the type of power
supply to your home, consult your DIRECTV System
dealer or local power company.
Ventilation—Do not block the ventilation slots and
openings in the case. Do not block these openings by
placing the product on a bed, sofa, rug, or other similar
surface. Do not place this product near or over a radiator or
heat register, or in a built-in installation such as a bookcase
or rack unless proper ventilation is provided.
For electrical safety, power line operated equipment or
accessories connected to this unit should bear the UL
listing mark or CSA certification mark and should not
be modified so as to defeat the safety features. This will
help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
Accessories—To avoid personal injury or damage to the
digital satellite receiver, do not place the digital satellite
receiver on any unstable cart, stand, table, or bracket. Any
mounting of the product should follow the manufacturer’s
instructions.
Attachments—Do not use attachments unless
recommended by the DIRECTV System product
manufacturer as they may cause hazards.
Satellite Dish Antenna Grounding—The outdoor
satellite dish antenna used to receive satellite signals and
the cable used to connect the satellite dish antenna to the
indoor receiving unit are required to comply with local
installation codes and the appropriate sections of the
National Electric Code (NEC) and in particular Article 81015, which covers proper installation and grounding of
television receiving equipment, as well as to Article 82033, which specifies that the satellite dish antenna cable
ground shall be connected to the grounding system of the
building as close to the point of cable entry as practical.
These codes require proper grounding of the metal structure
of the outdoor satellite dish antenna and grounding of the
connecting cable at a point where it enters the house (or
other building). If you are having a professional installer
make the installation, the installer must observe installation
codes. This manual contains instructions on how to make
the installation in compliance with the NEC. If additional
local installation codes apply, contact local inspection
authorities.
EXAMPLE OF ANTENNA GROUNDING ACCORDING
TO THE NATIONAL ELECTRICAL CODE
INSTRUCTIONS CONTAINED IN “RADIO AND
TELEVISION EQUIPMENT”
Water and Moisture—Do not use this DIRECTV
System product near water or moisture.
Television Antenna Information—Installing an
outdoor antenna can be hazardous and should be left to a
professional antenna installer. Do not locate the outside
antenna system in the vicinity of overhead power lines or
other electric light or power circuits, or where it can fall
into such power lines or circuits. When installing an outside
antenna system, take extreme care to keep from touching
such power lines or circuits as contact with them might be
fatal. If an outside antenna is connected to the digital
satellite receiver, be sure the antenna system is grounded so
as to provide some protection against voltage surges and
built-up static charges. Section 810 of the NEC, NFPA No.
70 1987, provides information with respect to proper
grounding of the mast and supporting structure, grounding
of the lead-in wire to an antenna discharge unit, size of the
grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for
the grounding electrode.
Power Lines—Extreme care must be taken when
installing and adjusting or maintaining the outdoor antenna
and connecting cable, especially in the vicinity of overhead
power lines, electric lights, or power circuits. When
installing the outdoor antenna or cable, extreme care should
be taken to keep from touching or approaching such power
lines or circuits, as contact with them might be fatal.
Cleaning—Unplug this DIRECTV System product from
the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.
Object and Liquid Entry—Never push objects of any
kind into this DIRECTV System product through openings
as they may touch dangerous voltages or “short out” parts
B
instructions to avoid electric shock
injury
that could result in a fire or electric shock. Never spill
liquid of any kind on the DIRECTV System product.
SERVICE
Servicing—Do not attempt to service this DIRECTV
System product yourself as opening or removing covers
may expose you to dangerous voltage or other hazards.
There are no user serviceable parts inside. Refer all
servicing to qualified service personnel.
Conditions Requiring Service—Unplug this
DIRECTV System from the wall outlet and refer servicing
to qualified personnel under the following conditions:
•
When the power supply cord or plug is damaged.
•
If liquid has been spilled on, or objects have fallen
into, the DIRECTV System product or it has been
exposed to water.
•
If the DIRECTV System product does not operate
normally by following the operating instructions.
Adjust only those controls that are covered by the
operating instructions. Improper adjustment of other
controls may result in damage and will often require
extensive work by a qualified technician to restore the
DIRECTV System product to its normal operation.
•
If the DIRECTV System product has been dropped or
the cabinet has been damaged.
•
When the DIRECTV System product exhibits a
distinct change in performance.
Replacement Parts—When replacement parts are
required, have the technician verify that the replacements
being used have the same safety characteristics as the
original parts. Use of replacement parts specified by the
DIRECTV System product manufacturer can prevent fire,
electric shock, or other hazards.
Safety Check—Upon completion of any service or
repairs to this DIRECTV System product, ask the service
technician to perform safety checks recommended by the
manufacturer to determine that the DIRECTV System
product is in safe operating condition.
THESE ARE DEFINITIONS FOR ALERTS USED
IN THIS MANUAL
THESE ALERTS APPEAR IN THIS MANUAL
WARNING
For your own safety, follow these important
safety rules:
•
Perform as many functions as possible
on the ground.
•
Do not install the satellite dish antenna
on a rainy or windy day.
•
If you start to drop the satellite dish
antenna or mast assembly, get away
from it and let it fall.
DANGER
Do not select a location to install the satellite
dish antenna near power lines. You can be
killed if the satellite dish antenna comes into
contact with electric power lines.
•
Do not contact overhead power lines
•
Check the distance to any nearby power
lines before starting installation. Stay at
least 20 feet away from all power lines.
•
If any part of the satellite dish antenna or
mast assembly comes into contact with a
power line, call your local power
company. Do not try to remove it
yourself. They will remove it safely.
WARNING or CAUTION
CAUTION
Where you see this alert symbol
and the WARNING or CAUTION
heading, strictly follow the warning
instructions to avoid personal injury.
Local electric codes and the National Electric
Code (NEC) require the satellite dish antenna
to be grounded. Grounding the satellite dish
antenna helps protect against damage caused
by static voltage buildup. Grounding can also
protect against voltage surges created by
nearby lightning strikes.
DANGER
Electric shock hazard: Where you
see these symbol and the DANGER
heading, strictly follow the warning
C
FEDERAL COMUNICATIONS COMMISSION (FCC)
REGULATORY INFORMATION
Federal Communications Commission (FCC)—The
HNS brand DIRECTV System complies with both Part 15
and Part 68 of the FCC rules.
not done, the telephone company may temporarily
disconnect service.
3.
The telephone company may make changes in its
technical operations and procedures; if such changes
affect the compatibility or use of this device, the
telephone company is required to give adequate notice
of the changes. You will be advised of your right to
file a complaint with the FCC.
4.
If the telephone company requests information on
what equipment is connected to their lines, inform
them of:
Part 15 compliance—
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by removing and applying power
to the equipment, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving satellite dish antenna.
• Increase the separation between the equipment and the
digital satellite receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the digital satellite receiver
is connected.
• the telephone number this unit is connected to.
• the ringer equivalence number (REN). The number
can be found on a label located on the bottom of the
equipment.
• the Universal Service Order Code (USOC) jack
required. This equipment requires a USOC RJ11
jack.
• the FCC registration number. The number can be
found on a label located on the bottom of this
equipment.
• Consult the dealer or an experienced radio/TV technician
for help.
The user may find the following booklet, prepared by the
Federal Communications Commission, helpful: “How to
Identify and Resolve Radio and TV Interference
Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, DC.
To meet FCC requirements, only peripherals (computer
input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this
device. Operation with non-certified peripherals is likely to
result in interference to radio and TV reception.
To meet FCC requirements, shielded cables are required to
connect the device to a personal computer, peripheral, or
other Class B certified device.
Part 68 compliance—
1.
The FCC has established Part 68 of the FCC Rules,
which permit this device to be directly connected to
the telephone network. Standardized jacks are used for
these connections. This equipment should not be used
on coin lines or party lines.
2.
If this device is malfunctioning, it may also be causing
harm to the telephone network; this device should be
disconnected until the source of the problem can be
determined and until repair has been made. If this is
D
TABLE OF CONTENTS
A FIRST LOOK AT THE DIRECTV DIGITAL
SATELLITE RECEIVER........................................1-1
What You Should Do First.................................1-1
How Does All This Work?.................................1-1
DIRECTV SYSTEM COMPONENTS........................1-2
The Satellite Dish Antenna ................................1-2
The Digital Satellite Receiver ...........................1-2
The Remote Control............................................1-3
SETTING UP YOUR DIRECTV SYSTEM........2-1
INSTALLING REMOTE CONTROL BATTERIES.........2-1
CHOOSING THE BEST CONNECTION FOR YOUR
ENTERTAINMENT SYSTEM.......................................2-2
Hook Up the Audio/S-video Signals.................2-2
Hook Up the Audio/Video Signals....................2-3
Hook Up the RF Signals.....................................2-3
Hook Up to a Stereo System..............................2-4
Finishing Up.........................................................2-4
CONTROLLING THE DIGITAL SATELLITE
RECEIVER ..................................................................3-1
FRONT PANEL VS. REMOTE CONTROL KEYS........3-1
BASIC NAVIGATION ..................................................3-1
INSTALLING THE SATELLITE DISH
ANTENNA....................................................................4-1
DETERMINE W HERE TO POINT YOUR SATELLITE
DISH A NTENNA .........................................................4-2
The INSTALLATION screen ..............................4-2
ALIGNMENT RESULT Pop-up Panel.............4-2
CHOOSING THE ANTENNA INSTALLATION SITE ...4-2
SELECTING A M OUNTING OPTION..........................4-5
INSTALLING THE SATELLITE DISH A NTENNA ONTO
A W OODEN SURFACE ...............................................4-6
INSTALLING THE SATELLITE DISH A NTENNA ONTO
A BRICK SURFACE ....................................................4-8
INSTALLING THE SATELLITE DISH A NTENNA ONTO
A CINDER BLOCK SURFACE ....................................4-9
INSTALLING THE SATELLITE DISH A NTENNA ONTO
A M ETAL POLE ........................................................4-11
ATTACHING THE REFLECTOR ONTO THE LNB
SUPPORT A RM .........................................................4-12
Assembling the Satellite Dish Antenna......... 4-12
ATTACHING THE SATELLITE DISH A NTENNA
A SSEMBLY TO THE MAST OR POLE ......................4-12
GROUNDING THE M ETAL POLE M OUNT ..............4-13
GROUNDING THE BASE PLATE..............................4-13
INSTALLING AND ROUTING THE LNB COAXIAL
CABLE.......................................................................4-14
CONNECTING THE COAXIAL CABLE TO THE
LNB ..........................................................................4-15
ATTACHING THE LNB TO THE LNB SUPPORT
A RM ..........................................................................4-16
ROUTING THE LNB CABLE TO THE SATELLITE
RECEIVER.................................................................4-16
CONNECTING THE SATELLITE DISH A NTENNA ..4-16
POSITIONING THE SATELLITE DISH ANTENNA ...4-17
The INSTALLATION Screen........................... 4-17
Pointing the Satellite Dish Antenna Using
the “Box” Method............................................ 4-18
A UTHORIZING YOUR SERVICE ..............................4-20
WATCHING DIRECTV SYSTEM
PROGRAMMING......................................................5-1
BASIC CHANNEL CHANGING...................................5-1
The Channel Banner...........................................5-1
The Information Banner.....................................5-1
The OneLine™ Guide.........................................5-2
TurboTune™........................................................5-2
AlphaTune™ ........................................................5-2
A LTERNATE SERVICES .............................................5-3
Alt. Audio..............................................................5-3
THE ON-SCREEN GUIDES...................................6-1
Choosing the Guide Style...................................6-1
Descriptions.........................................................6-1
General On-Screen Guide Features.................6-2
Using PreSelect™ to Schedule Programs for
Viewing .................................................................6-2
THE PROGRAM GUIDE (SM. CELL) ................6-2
THE PROGRAM GUIDE (LG. CELL).................6-3
THE TITLE GUIDE..................................................6-4
THE LOGO GUIDE..................................................6-5
FILTERING THE GUIDES............................................6-5
Theme Filters........................................................6-5
Channel List .........................................................6-6
Guide Times..........................................................6-6
Class Filters .........................................................6-7
THE INFORMATION SCREEN ..............................6-7
Done.......................................................................6-7
View .......................................................................6-7
PreSelect...............................................................6-7
Cancel PreSelect .................................................6-8
Buy $ ......................................................................6-8
Buy Options..........................................................6-8
Cancel Purchase..................................................6-8
Show Times...........................................................6-9
DIGITAL SATELLITE RECEIVER’S MENU
SYSTEM........................................................................7-1
Menu Overview....................................................7-1
M AIN M ENU ..............................................................7-2
Setup ......................................................................7-2
Scheduler ..............................................................7-2
Check Mail ...........................................................7-2
Purchases..............................................................7-2
Help........................................................................7-2
Lock/Unlock .........................................................7-2
SETUP MENU .............................................................7-3
Preferences ...........................................................7-3
Limits .....................................................................7-3
Chan. Lists............................................................7-3
TurboTune™........................................................7-3
Installation ...........................................................7-3
Current settings overview..................................7-4
SCHEDULER ...............................................................7-4
Editing an event ...................................................7-4
CHECK M AIL .............................................................7-5
Message.................................................................7-5
Page .......................................................................7-5
Erase......................................................................7-5
PURCHASES ................................................................7-5
History/Upcoming...............................................7-5
Purchase History.................................................7-6
Upcoming Purchases..........................................7-6
LOCK/UNLOCK ..........................................................7-6
Locking Procedure..............................................7-7
Unlocking Procedure..........................................7-7
Temporarily Overriding the Lock .....................7-8
PREFERENCES ............................................................7-8
Advanced ..............................................................7-8
MultiColor............................................................7-9
Chan. Tags............................................................7-9
Chan. Sort.............................................................7-9
Scheme...................................................................7-9
Language ..............................................................7-9
Filters ....................................................................7-9
A DVANCED PREFERENCES.......................................7-9
Receiver ID ........................................................ 7-10
Phone Prefix....... Error! Bookmark not defined.
Screen Ratio ...................................................... 7-10
Channel Lock .................................................... 7-10
Input Key............................................................ 7-10
Demo Mode........................................................ 7-10
Factory Defaults............................................... 7-10
LIMITS.......................................................................7-11
TV Allow............................................................. 7-11
Max Rating ........................................................ 7-12
Max Spending ................................................... 7-12
CHANNEL LISTS.......................................................7-13
Rename ............................................................... 7-13
Auto Set .............................................................. 7-13
Clear................................................................... 7-13
Set........................................................................ 7-13
Tag Boxes........................................................... 7-14
TURBOTUNE™........................................................7-14
Set Channel ....................................................... 7-14
INSTALLATION ........................................................7-15
System Test......................................................... 7-15
Transponder #................................................... 7-15
Position .............................................................. 7-15
New Card ........................................................... 7-16
SYSTEM TEST ..........................................................7-16
Receiver Test ..................................................... 7-16
Cable Test.......................................................... 7-16
PROGRAMMING YOUR REMOTE CONTROL
.........................................................................................8-1
PROGRAMMING THE REMOTE CONTROL ...............8-1
Programming Mode............................................8-1
Code Scan .............................................................8-1
Code Entry............................................................8-1
U SING THE REMOTE CONTROL ...............................8-3
Switching the Remote Control to Operate
Additional Digital Satellite Receiver ...............8-3
Identifying Codes that Have Been Stored .......8-3
A FIRST LOOK AT THE
DIRECTV DIGITAL
SATELLITE RECEIVER
1
Congratulations! You’ve selected one of the most advanced digital video and audio components
available today. You now have the capability to receive hundreds of channels of video programming
and CD-quality audio.
What You Should Do First
Your DIRECTV System is both a sophisticated technical product and an easy-to-operate source of
entertainment. You should complete the following steps to achieve the greatest performance from your
system:
•
Read this manual to familiarize yourself with the system.
•
Install the digital satellite receiver.
•
Install your satellite dish antenna and cable.
•
Align the satellite dish antenna.
•
Arrange for programming from the service providers.
•
Enjoy endless hours of TV entertainment.
How Does All This Work?
Many film studios, news organizations and other broadcasters provide their video, audio, and data
services to DIRECTV and USSB uplink centers.
These service providers then digitally transmit the
signals 22,300 miles in space to a grouping of three
high-powered satellites built by Hughes Electronics.
These satellites are co-located in geosynchronous
orbit. This means that after installation of the
DIRECTV System, which includes aiming the
satellite dish antenna at the satellites, no adjustment
will be necessary to change channels because
everything comes from the same locations in the sky.
The satellite dish antenna never has to track the
satellite, so there's no waiting for the picture to come
in. From there the digital signals are beamed back to
earth where they are received by your satellite dish
antenna. The signals then go into the digital satellite
receiver where they undergo extensive processing to
determine if you are authorized to access them. The
signals are then reconverted into high-quality video
and audio that you can enjoy on your television. The
telephone connection is used by the digital satellite
receiver to report back to the service providers any
purchase activity.
The DIRECTV network
PAGE 1-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
DIRECTV System Components
There are three main components of your DIRECTV System. They are the satellite dish antenna, the
digital satellite receiver, and the remote control. Take a few minutes to read about each one.
The Satellite Dish Antenna
The satellite dish antenna is the component that receives the digital signals. It must be mounted to a
solid outdoor surface that allows a clear view of the southern sky.
The large circular part is known as the reflector. At the end of a tubular arm that is attached to the
satellite dish antenna, there is a low noise block (LNB). The mounting bracket and base make
adjustments easy during installation. Once the satellite dish antenna has been properly positioned to
point towards the satellites, you should never need to adjust it again.
Satellite dish antennas will have either a single LNB or a dual LNB. The single LNB has one
connection, allowing use of a single digital satellite receiver. The dual LNB has two connections,
allowing use of two digital satellite receivers, or more if you are using a multi-switch.
The mounting bracket and base make adjustments easy during installation. Once the satellite dish
antenna has been properly positioned to point toward the satellites, you should never need to adjust.
The Digital Satellite Receiver
This digital satellite receiver is one of the most compact available today. Nearly every feature of the
digital satellite receiver can be accessed from the front panel keys.
The power key (
) is used to turn the digital satellite receiver on and off. The power light (located
in the center) will illuminate when the unit is on. Any off-air signal, such as cable TV or local
programming, connected to the IN FROM ANT jack is passed through to the OUT TO TV jack when
the digital satellite receiver power is off.
The information key (
) is used to display descriptions of DIRECTV System programs and
channels on your TV screen.
At any time, pressing the program guide key (
) will initiate the display of the on-screen guide,
where you can see a listing of all available programs, or will display the GUIDE MENU if pressed
while displaying a program guide.
The four directional keys, up ( ), down ( ), left ( ), and right ( ), are used to move the highlight
around the program guide and menus. They also provide access to the OneLine™ Guide when menus
aren’t displayed.
The select key (
) is used to access a highlighted guide or menu item.
Your access card is located behind the door on the right side of the digital satellite receiver. This
special card contains information about your level of service and holds pay per view purchase activity.
This card should not be removed except to protect the digital satellite receiver from unauthorized use
or to replace the card when your service provider (DIRECTV or USSB) supplies a new one.
The rear of the digital satellite receiver.
PAGE 1-2
A FIRST LOOK AT THE DIRECTV DIGITAL SATELLITE RECEIVER
The rear of the digital satellite receiver has numerous jacks for connection to your audio/video
entertainment system. You will also find the power cord permanently connected to the back.
The SATELLITE IN F-type jack is for connecting the cable from your satellite dish antenna to the digital
satellite receiver. Be sure that you use RG-6 cable only.
The IN FROM ANT F-type jack is an input where you can connect the cable from an RF terrestrial
source such as an off-air antenna or cable TV service.
The OUT TO TV F-type jack is an RF output which you may connect to your TV or VCR (depending
on your entertainment system). Note that the CH3/CH4 switch on the upper left enables you to select
the channel for your TV on which the DIRECTV System programming appears.
The phono-type AUDIO output jacks, labeled and color coded (L is white, R is red) to indicate left and
right, can be used for connection to your TV, VCR, or audio system. The phono-type composite
VIDEO output jack is color-coded yellow. You may use this jack for connection to your TV or VCR.
The multiple-pin S-VIDEO jack is for high-quality output of DIRECTV System video. Use this jack to
achieve the clearest picture for your TV or VCR. Only newer high-end TVs, SVHS VCRs and Hi8
VCRs support S-video connections.
The standard RJ-11 modular PHONE JACK is for connecting the digital satellite receiver to your
phone line. This phone connection is necessary to access certain program offerings from your service
providers. The telephone line connection will not normally interfere with your telephone operation.
The digital satellite receiver will, however, call a toll-free number briefly to report any pay per view
programs that may have been purchased.
The Remote Control
The remote control can control your DIRECTV System and most TV brands, as well as many VCRs.
The remote control uses an invisible infrared light to send signals to your components when you press
the keys. You must aim the remote control toward the component for it to receive the command.
The mode keys across the top of the remote control enable you to specify the device you intend to
control. This is important since many devices share the same keys, such as the
key and the
numeric keys. You must press the appropriate device key before pressing a command key to
make sure the remote control sends the right signal to the right device. The only keys that deviate
from the rule are the blue keys, as they are always associated with the digital satellite receiver.
The arch of keys immediately below the power and mode keys control frequently used, including
action (
), information (
), guide (
), exit (
), and favorite (
) keys.
The
key is unique because it does nothing by itself. Pressing it displays the action icon in the
upper left corner of your screen for a few seconds. During that time, other keys may be pressed to
access special functions indicated in yellow above the keys. Each will be described later in this
manual. The following chart describes the
key functions for easy reference:
Key
Combination
Feature
MENU
LIST
SERVICES
Function
Displays the MAIN MENU from any screen
Displays the CHANNEL LISTS screen from
any screen
Displays the Alternate Services menu while in
video
MOVIES
Filters the on-screen guide to movies only
SPORTS
Filters the on-screen guide to sports only
NEWS
Filters the on-screen guide to news only
ALL
Resets the on-screen guide filters
PAGE 1-3
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Four directional keys will cause the on-screen highlight to move in the direction you want. The key
positions will be referred to as , , , and .
The select key (
) is one of the most important keys. Pressing the
satellite receiver that you wish to choose the highlighted item.
key will tell the digital
The remaining keys are either digital satellite receiver-specific keys and common device keys
including numbers, channel up and down, etc. The functions of these keys change depending on the
device currently selected.
Please refer to “Controlling the Digital Satellite Receiver” for more remote control capabilities and
“Programming Your Remote Control” for teaching your remote control about your other audio/video
components.
Descriptions and details of each individual key will be given in the appropriate sections throughout this
manual.
PAGE 1-4
SETTING UP YOUR
DIRECTV SYSTEM
2
Setting up your new DIRECTV System is much easier than assembling a train set or a bicycle. You
should be watching satellite programming in a very short time!
This chapter provides step-by-step instructions for setting up your DIRECTV System and connecting it
to your television or entertainment system. As you are reading this now, it is assumed that you have
already opened and unpacked the box.
The carton includes the digital satellite receiver itself, an access card (already installed in the digital
satellite receiver behind the door), a remote control (two batteries included), cables, and this manual.
Contact your dealer if anything is missing or damaged. Please save all packing materials until the
installation of your system is complete in case anything needs to be returned.
You now need to decide where you want to place the digital satellite receiver. Choose a location near
your TV where the power cord or cables will not be inadvertently disconnected. The location should
also be well ventilated. Do not set electronic components or other objects (including this manual) on
top of the digital satellite receiver or otherwise block its cooling vents.
It is recommended that you have your DIRECTV System professionally installed. This is due to safety
issues, electrical codes, and assurance of a quality installation. If you should choose to perform the
installation yourself, please pay special attention to the precautions in the front of this manual
and refer to the chapter “Installing and Pointing Your Satellite Dish Antenna." You may also
want to obtain the Do-It-Yourself Installation Kit, sold separately.
Installing Remote Control
Batteries
Before the remote control can be used, the supplied batteries need to be installed. First, unsnap the
battery cover from the back of the remote control. Install each fresh
battery as shown, making sure that the + and - on each battery line
up with the marks in the battery compartment. Next, snap the cover
back onto the remote control.
Refer to “Programming Your Remote Control” for setting the codes
to control the devices in your entertainment system.
Battery installation
PAGE 2-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Choosing the Best Connection for
Your Entertainment System
There are a number of ways to connect the digital satellite receiver, depending on the other audio/video
equipment you wish to use. The simplest hookups are shown here.
Possible connections
Before connecting the digital satellite receiver to your entertainment system, you should connect the
phone line. This can be done by plugging one end of the provided telephone cable into
the PHONE LINE jack on the back of the digital satellite receiver and the other end
into a telephone wall jack. If you do not have a telephone jack within reach, you may
have a new one installed or reorient the digital satellite receiver to be within reach of a
The Phone line and jack
telephone wall jack.
You may need to purchase additional connectors and/or cables to suit specific needs from your dealer
or electronic hardware stores. Choose which hookup method to use based on:
•
The capabilities of your TV and VCR.
•
Your desire to pass local programming through the digital satellite receiver.
•
Any other devices you want to include in the system (stereo, second VCR, etc.).
Before attempting to connect anything, position yourself so you are looking at the back of your
components. Note the various input and output receptacles, their shapes, and how they are labeled.
Then read through the rest of this hookup section before going ahead with actual hookup.
Do not turn on the power yet. For your safety, make sure the digital satellite receiver, TV, VCR, and
any other devices to be connected are unplugged from the wall outlet while hooking them up.
Hook Up the Audio/S-video Signals
Only the newest, high-end TVs and VCRs have S-video inputs. VCRs that support S-video include Hi8
and SVHS types. Look on the back of your TV and VCR for this special jack. It will
probably be labeled S-VIDEO IN. If you are unsure, you can see the type of connector
that you are looking for on the back of the digital satellite receiver. If neither the TV
The S-video cable and jack
nor VCR has this jack, proceed to the “Hook Up the Audio/Video Signals” section.
This hookup will give you the sharpest picture of any of the hookups. Also, this hookup will allow you
to view DIRECTV System programming and local broadcast simultaneously on TVs with “picture in
picture” (PIP) feature.
When using this hookup, you cannot use the digital satellite receiver as a switch to choose between
DIRECTV System programming and local broadcasts. Instead, you will use the input selection that
your TV and/or VCR offers to select the source.
PAGE 2-2
SETTING UP THE DIRECTV SYSTEM
If your VCR has S-video input…
use an S-video cable to connect the digital satellite receiver’s S-VIDEO output to the S-video input on
your VCR. Also connect one pair of the digital satellite receiver’s audio outputs (Left and Right) to the
audio inputs on your VCR.
If your TV has S-video input…
connect an S-video cable from the S-VIDEO output (either from the digital satellite receiver if
available or the VCR) to the S-video input on the TV. Also connect the left and right audio outputs
from the same device that the S-video is coming from and connect them to the TV.
If you have a stereo system…
you may be able to achieve big speaker sound. See the “Hook Up to a Stereo System” section for the
necessary connections.
If your hookup is complete…
move on to the “Finishing Up” section.
Hook Up the Audio/Video Signals
Most high-end TVs and VCRs have phono-type audio and video inputs. Look at the back of your TV
and VCR for three jacks—possibly color coded yellow, white and red. They will
be labeled something like IN (L and R), AUDIO IN, and VIDEO IN. If you are
unsure, look at these connectors on the back of the digital satellite receiver. If
The phono-type video cable and jack
you have no jacks like these on your TV or VCR, skip this section and proceed
to the “Hook Up the RF Signals” section.
This video hookup will give you a clearer picture than an RF hookup. Also, this hookup will allow you
to view DIRECTV System programming and local broadcast simultaneously on TVs that offer a
“picture in picture” (PIP) feature.
When using this hookup, you cannot use the digital satellite receiver as a switch to choose between
DIRECTV System programming and local broadcasts. Instead, you will use the input selection that
your TV and/or VCR offer to select the source.
If your VCR has a video input…
use an audio/video cable to connect the digital satellite receiver’s VIDEO output to the video input on
your VCR. Also connect the pair of the digital satellite receiver’s audio outputs (Left and Right) to the
audio inputs on your VCR.
If your TV has a video input…
connect an audio/video cable from the VIDEO output (from either the digital satellite receiver, if
available, or the VCR) to the video input on the TV. Also, connect the left and right audio outputs from
the same device that the video is coming from and connect them to the TV.
If you have a stereo system…
you may be able to achieve big speaker sound. See the “Hook Up to a Stereo System” section for the
necessary connections.
If your hookup is complete…
move on to the “Finishing Up” section.
Hook Up the RF Signals
Look at the back of your TV and VCR for RF inputs. These may be labeled 75-OHM, 300-OHM,
CABLE, FROM ANTENNA, VHF or UHF. These could appear either as a pair of screws or
an F-type connector as on the back of the digital satellite receiver.
The RF cable and jack
If your TV or VCR does not have threaded F-type connectors you will need to obtain
adapters which convert the round F-type RG-6 or RG-59 cable to the connectors on your
PAGE 2-3
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
TV and/or VCR. These are sold separately and should be available from your dealer or an electronics
hardware store.
To connect your VCR…
use a coaxial cable to connect the OUT TO TV from the digital satellite receiver to the RF input section
on your VCR. This is the first place where an adapter may be needed if your VCR doesn’t have the Ftype connector.
To connect your TV…
connect a coaxial cable from the RF output (from either the digital satellite receiver’s OUT TO TV, if
available, or the VCR) to the RF input on the TV.
Set the channel 3/4 selector switch on the back of the digital satellite receiver to the channel that is not
broadcast or has the weakest signal in your area. This will be the channel that you need to set your TV
and/or VCR to for viewing or recording DIRECTV System programming.
You can also use the digital satellite receiver as a switch to select between DIRECTV System
programming and local broadcasts. This can be accomplished by pressing the
key while the
remote is in DIRECTV System mode. Also, you must connect your local signal, either from an antenna
or cable service, to the IN FROM ANT on the back of the digital satellite receiver. If your antenna wire
is not a coaxial type you will need an adapter as described earlier.
If you have a stereo system…
you may be able to achieve big speaker sound. See the “Hook Up to a Stereo System” section for the
necessary connections.
If your hookup is complete…
move on to the “Finishing Up” section.
Hook Up to a Stereo System
To achieve high-quality sound from the digital satellite receiver through a stereo system, simply
connect the AUDIO outputs (Left and Right) to an available input on your audio
system. First, look for an input labeled AUX. If you aren’t using a compact disc
player or laser disc player, you can use one of those inputs, if available. The only
input that you should not use is one that is specified for a turntable/phonograph.
The phono-type audio cable and jack
Finishing Up
You can mix and match the different hookups described above to suit your entertainment system’s
available connections. For example, you could connect the VCR using audio/video, while the TV is
connected with the RF signal. Always try to achieve the highest quality and greatest flexibility
available.
Once all connections have been completed, plug in the TV, VCR
and digital satellite receiver to the wall outlet, appropriate extension
cord, or surge protector. See Important Safety Instructions
described in the front of this manual.
Note: If you have connected a VCR into your
entertainment system in a way that routes the cables
from the digital satellite receiver to your VCR before
the signal reaches the TV, you may experience a
distorted picture if you attempt to record a copyprotected program. These programs are identified by a
“Can’t Tape” symbol in the banner area of the screen.
If this occurs, simply stop the recording process and
your picture will automatically correct itself.
Once you have connected everything, you can begin powering up
the components. Turn the TV on and set it to the DIRECTV System
channel (3 or 4) or input (video or S-video). Do the same for the
VCR, if applicable. Now turn the digital satellite receiver on. You will see the start-up screen for
several seconds, followed by a black screen with the message at the bottom:
“Searching for satellite signal. To access related utilities, press
.”
If so, this is good! If not, try pressing the
key while the remote control is in DIRECTV System
mode. If that doesn’t work, check all of the connections.
PAGE 2-4
CONTROLLING THE
DIGITAL SATELLITE
RECEIVER
3
Now it’s time for you to take control. Take a few minutes to read through this chapter to begin to
understand how to operate your system. Let’s begin with a few simple rules. First, there is nothing that
you can do, using the front panel keys or the remote control keys, which could harm the digital satellite
receiver in any way. Once you understand the capabilities and options available in your receiver, you’ll
be able to undo any changes or settings that you make.
The next important rule is to have fun. The features of the digital satellite receiver are intended to
make watching TV more enjoyable. It isn’t necessary to know everything your system can do right
away. Learn the capabilities a little at a time. As you use the digital satellite receiver, the techniques
necessary to control it will become second nature.
Front Panel vs. Remote Control
Keys
The front panel provides all the basic controls needed to access and use the primary features of the
digital satellite receiver. The remote control has aditional keys to provide shortcuts or access to
extended features of the digital satellite receiver. Most of the remote control keys can also be used to
control other components in your entertainment system. For this reason, you must remember to press
the
key, putting the remote control in digital satellite receiver mode, when you want to control
the digital satellite receiver.
Basic Navigation
The most common digital satellite receiver-related keys that you will use are , , , , and
.
Four distinct keys on the digital satellite receiver front panel represent the direction keys. On the
remote control, the direction keys are represented by the top, bottom, left and right keys surrounding
the
key. These keys are primarily used to move the highlight (also known as a cursor) around
the screen. The
key should be pressed to indicate that a highlighted item is the one that you
wish to choose.
Another key you will be using frequently is the
key, located on both the front panel of the
digital satellite receiver and on the remote control. This key is used when you want to display the
current on-screen guide. Once you are in the guide, pressing the
key while a program title is
highlighted will display the Guide pop-up menu.
Another key appearing on both the front panel and the remote control is the
key. This key is
used to retrieve descriptive information about a currently airing event and to provide access to
scheduling information (and purchasing information for pay per view) about highlighted programs in
the on-screen guide.
The final key that appears on both the remote control and the front panel is the
key. Make sure
the remote control is in DIRECTV System mode for the
key to apply to the digital satellite
receiver. When you power the digital satellite receiver off, it has not actually stopped using electricity.
Rather, it goes into a standby mode which enables it to continue monitoring data sent from the service
PAGE 3-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
providers, call in status reports to the service providers, start and stop your VCR for programs you
have scheduled, receive messages, and perform other background activities. The only apparent changes
occurring in the standby mode are that the video goes black, the IN FROM ANTENNA connector
signals are passed through to the OUT TO TV connector, and the power light is off.
There are three keys on your remote control that most people use frequently. They are the
, and
keys.
,
After you have established favorite channel lists, as described in the chapter “The Digital Satellite
Receiver’s Menu System,” you will want to cycle through them quickly and easily. Do so by pressing
the
key. Each press will advance to the next list of channels. After stepping through the favorite
lists it will cycle back to “All Channels.”
At any time, you can exit the on-screen guide by selecting Video in the Guide pop-up menu. An even
faster way is to press the
key.
The
key is only useful if the digital satellite receiver is connected to your entertainment system
through the OUT TO TV connector, rather than VIDEO or S-VIDEO. If you are using OUT TO TV,
pressing the
key will switch the output between DIRECTV System programming and local
broadcasts similar to the way the
key works.
Knowing these few keys should enable to navigate through almost every digital satellite receiver
feature and menu.
PAGE 3-2
INSTALLING THE
SATELLITE DISH
ANTENNA
4
There’s a cluster of satellites way out there in space, and just as a telescope is pointed at a star, you
need to point your satellite dish antenna at the satellites. In this chapter we will explain the basic
process for determining where to mount and how to point your satellite dish antenna.
Read the contents of this chapter, as well as the important safety information in the front of this
manual. These instructions are intended for an installer experienced in performing the various
tasks described here. Depending on how you intend to install the antenna, you may be required to:
•
Climb a ladder and work on your roof.
•
Use a power drill to drill holes in your house.
•
Determine if there are water pipes, electrical wiring, or gas lines hidden in the walls near
where you will be drilling.
•
Route coaxial cable through the foundation wall, under floors, and through interior walls.
•
Ground the antenna and coaxial cable as recommended in the National Electrical Code
(published by the National Fire Protection Association, Batterymarch Park, Quincy, MA
02269).
If you are unsure about your ability to perform these tasks or comply with installation
requirements, contact your DIRECTV System dealer for information regarding professional
installation.
Successfully installing and obtaining the satellite signals can be a time consuming and tedious
task. For that reason, it is highly recommended that you contact a professional installer to get you
up and running. The warranty covering your DIRECTV System assumes professional installation
and may not apply in self installation situations since improper installation could damage the
various components or cause undesired performance.
Your satellite dish antenna will need to be pointed at a satellite cluster located 22,300 miles in
orbit above the equator. To aim the satellite dish antenna at the satellites you need to know the
azimuth and elevation angles. The digital satellite receiver will assist you in determining these
angles. If you see the message:
“Searching for satellite signal. To access related utilities, press
.”
press the
key. Otherwise, press keys in the following order to navigate to the
INSTALLATION screen:
•
•
to display the MAIN MENU
or
•
•
•
to move the highlight over the Setup Menu button
to display the SETUP MENU
or
to move the highlight over the Installation button
to display the INSTALLATION screen
PAGE 4-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Determine Where to Point Your
Satellite Dish Antenna
The INSTALLATION screen
When you press
you will see a screen that assists you with the satellite dish antenna
pointing and signal strength utilities.
Move the highlight to the Position button and press
. You
will need to determine your location by either ZIP code or by your
latitudinal and longitudinal position. Press the or keys on the
remote control or receiver front panel until your preferred selection
is highlighted. Then press
.
You will now see a pop-up panel with space to enter your
information. Enter your location. If you are using the remote control,
press the
key, followed by the five appropriate digits. From
the remote control or receiver front panel you can also use the or
keys to increase or decrease the highlighted digit value, and the
key to advance to the next digit. Use the key to back up to correct
any mistakes. When you are finished, highlight the OK button and
press
to continue.
The INSTALLATION screen
ALIGNMENT RESULT Pop-up Panel
The ALIGNMENT RESULT will display the proper elevation and azimuth for pointing the
satellite dish antenna calculated from the information you entered.
Take a moment to write down the pointing results.
ELEVATION:
AZIMUTH:
______
______
The values displayed are fairly accurate; however some fine-tuning
may be necessary. Use these values when choosing a mounting
location for your satellite dish antenna and remember that you will
need an unobstructed view in that direction.
The ALIGNMENT RESULT screen
Choosing the Antenna
Installation Site
WARNING
For your own safety, follow these important safety rules:
PAGE 4-2
•
Perform as many functions as possible on the ground.
•
Do not install the antenna on a rainy or windy day.
•
If you start to drop the antenna or mast assembly, get away
from it and let it fall.
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
Perform the following steps to select the best site to install the antenna:
1)
Go to the location where you plan to install the antenna.
2)
Using a compass like the one shown, hold the compass level so that the needle can rotate
freely. When the needle stops rotating, it will be pointing north.
Doing so carefully so as not to disturb the needle, rotate the body of
the compass so that the 0° or N marks printed on the compass align
with the painted end of the needle. The compass is now aligned with
magnetic north.
Note: Large metal structures, such as air conditioning units and steel
beams near the compass may greatly reduce its accuracy. If you are
near such structures, move several feet away and repeat the
measurement to verify the readings.
3) Draw an imaginary line from the center of the compass to the
azimuth value you recorded above. This is the direction for pointing
the satellite dish antenna toward the satellites. Use a rock or some
other object to mark the location where you are standing; then pick a
landmark in the distance that aligns with the magnetic azimuth
bearing, or mark the azimuth in some way.
4) Verify that there are no obstructions (such as buildings or trees)
blocking the view to the satellite, as shown in the diagram.
Remember that trees that are small now or do not have leaves could grow to ultimately block
the clear line of sight.
5)
Make sure that the site you have chosen is not where people or equipment could hit the
satellite dish antenna.
DANGER
Do not select a location to install the satellite dish antenna near power
lines. You can be killed if the satellite dish antenna comes into contact
with electric power lines.
•
Do not contact overhead power lines
•
Check the distance to any nearby power lines before
starting installation. Stay at least 20 feet away from all
power lines.
•
If any part of the satellite dish antenna or mast assembly
comes into contact with a power line, call your local power
company. Do not try to remove it yourself. They will
remove it safely.
PAGE 4-3
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
If you decide to install the satellite dish antenna yourself, we recommend you purchase the Do-ItYourself Instillation Kit. It contains many items you will need to complete most installations.
You will need some of the following tools, depending on your installation:
•
Electric drill
•
Tape measure
•
•
Drill bits (1/8-inch,
3/16-inch, 1/2-inch
masonry)
•
Wheelbarrow or
concrete mixing box
Wrenches (3/8-inch,
7/16-inch, or
adjustable)
•
Hacksaw
•
•
•
Sledge hammer
Carpenter’s level
Hammer
Pencil or chalk
•
•
Flat blade screwdriver
•
Hole digging tools
•
Phillips screwdriver
Confirm that you have all of the satellite dish antenna kit components.
•
Steel reflector (1)
•
LNB (1)
•
Flat head screws (4)
•
Mast (1)
•
¼-inch nuts (5)
•
•
Base plate (1)
•
Retainer screw (2)
¼-20 x ½-inch
grounding bolt (1)
•
LNB support arm (1)
•
Cable clip (1)
If you are missing any parts contact the Customer Care Center at 1-800-274-8995.
PAGE 4-4
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
Selecting a Mounting Option
Now that you have chosen where you want to install your satellite dish antenna, you need to select
the appropriate mounting. Use the options described below to determine the section of this chapter
that you should advance to.
All installations require grounding per NEC 810-15 and NEC 820-33.
Installing the satellite dish
antenna on the side of your
house. Do not install on vinyl
or aluminum siding. See the
section titled “Installing the
Satellite Dish Antenna Onto a
Wooden Surface.”
Installing the satellite dish
antenna on the rail or floor of a
deck. See the section titled
“Installing the Satellite Dish
Antenna Onto a Wooden
Surface.”
Installing the satellite dish
antenna on a cinder block or
masonry surface. See the
section titled “Installing the
Satellite Dish Antenna Onto a
Cinder Block Surface.”
Installing the satellite dish
antenna on a metal pole. See
the section titled “Installing
the Satellite Dish Antenna
Onto a Metal Pole.”
Installing the satellite dish
antenna on a brick surface. See
the section titled “Installing
the Satellite Dish Antenna
Onto a Brick Surface.”
Note: If you will be installing the satellite dish antenna base plate and mast using a mounting
configuration other than the ones recommended here, do so as follows:
1.
Install the base plate and mast.
2.
Verify that the mast is level.
3.
Go to the section titled “Attaching the Reflector Onto the LNB Support Arm.”
PAGE 4-5
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Installing the Satellite Dish
Antenna onto a Wooden Surface
The satellite dish antenna can be installed onto several types of wooden surfaces. This section
describes installing the satellite dish antenna base plate and mast onto the side of your house or on
a deck rail or floor.
Do not mount the satellite dish antenna onto composite (also called particleboard or fiberboard)
surfaces unless there is a wall stud or rafter located where you will be installing the mounting
hardware. Composite materials are not strong enough to support the satellite dish antenna during
strong winds and other violent weather conditions.
Have the following tools and materials handy during this process. Items marked with an asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•
Drill bits
3/16-inch)
•
Carpenter’s level
•
Pencil or chalk
•
Electric drill
(1/8-inch,
•
Silicone sealant *
•
Washers * (5/16-inch,
Qty. 4)
•
Wrenches
7/16-inch)
•
Lag screws * (3-inch x
¼-inch, Qty.2; 2-inch x
5/16-inch, Qty.4)
(3/8-inch,
Installation Procedure
1)
Select a secure site to install the satellite dish antenna base plate:
Wall Mounting
Deck Mounting
•
On the side of your house. Locate a wall stud onto which you can install the antenna base
plate as shown. Wall studs can most easily be found by looking for the line of nails that
shows where siding is attached to the house or by using a stud finder.
•
On a deck railing or floor. You can install the base plate onto a deck rail or on the deck
floor as shown.
2)
Place the base plate so the center holes align with the centerline of the rafter or stud (see
diagram). While holding the base plate in place, use a pencil to mark the location of the top
center hole onto the mounting surface. This mark indicates where you will be drilling later.
3)
Using a carpenter’s level, plumb the antenna mast in at least two different locations on the
side of the mast, as shown. These two measurements should be at right angles to each other. If
PAGE 4-6
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
the mast is plumbed (aligned vertically with the bubble level), go to step 5. Otherwise, loosen
the pivot bolt and adjustment nuts (see diagram).
4)
Rotate the mast until it is plumb with the
level, then tighten the pivot bolt and alignment
nuts. If you are still unable to align the mast with the level, try using wooden shims. If they do
not correct the problem you will need to find another site to install the satellite dish antenna.
5)
Set the mast aside and drill a 1/8-inch x 3-inch pilot hole where you made the pencil mark.
6)
Install the mast assembly onto the mounting surface using a 3-inch x ¼-inch lag screw.
Tighten the screw enough to secure the base plate, but leave it loose enough to enable you to
adjust the base plate.
7)
Verify that the mast is still plumb and adjust if necessary.
8)
Mark the locations of the outside holes and remaining center hole on the mounting surface.
9)
Remove the base plate from the mounting surface.
10) Drill a 1/8-inch x 3-inch pilot hole for the lower center hole.
11) Drill four 1/8-inch x 2-inch pilot holes for the outside holes.
12) While holding the base plate in place, apply silicone sealant onto the six pilot holes and
around the bottom edge of the base where it contacts the mounting surface (see
diagram). Doing so will help prevent water from seeping into your house.
13) Install four 2-inch x 5/16-inch lag screws and four 5/16-inch washers into the
outside holes on the base plate.
14) Install two 3-inch x ¼-inch lag screws into the center holes on the base plate.
15) Tighten all screws.
16) Apply additional silicone sealant to cover the tops of the lag screws.
With the base plate and mast installed, proceed to the section titled “Attaching the
Reflector Onto the LNB Support Arm” later in this chapter.
PAGE 4-7
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Installing the Satellite Dish
Antenna onto a Brick Surface
The satellite dish antenna can be installed onto brick surfaces. This section describes installing the
satellite dish antenna base plate and mast onto the side of your brick house or on a chimney.
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•
Masonry drill bit (3/8inch)
•
Machine screws * (¼inch x 3-inch , Qty. 4)
•
Carpenter’s level
•
Pencil or chalk
•
Silicone sealant *
•
Expansion anchors*
(Qty. 4)
•
Washers * (5/16-inch,
Qty. 4)
•
Wrenches (3/8-inch,
7/16-inch, or
adjustable)
•
Hammer
Installation Procedure
1)
Select a flat and secure site to install the satellite dish antenna base plate.
2)
Place the base plate so the outside holes are positioned over the brick surfaces. Do not drill
into the mortar between the bricks.
Front view
Side View
3)
Using a carpenter’s level, plumb the satellite dish antenna mast in at least two different
locations on the side of the mast, as shown. These two measurements should be at right angles
to each other. If the mast is plumb (aligned vertically with the bubble level), go to step 5.
Otherwise, loosen the pivot bolt and adjustment nuts (see diagram).
4)
Rotate the mast until it is plumb with the level, then tighten the pivot bolt and alignment nuts.
If you are still unable to align the mast with the level, try using wooden shims. If they do not
correct the problem you will need to find another site to install the satellite dish antenna.
5)
Use a pencil to mark the location of the top left outside hole of the base plate (see diagram)
onto the brick surface.
6)
Set the mast aside and drill a 3/8-inch x 3-inch hole where you made the pencil mark.
7)
Clean out the hole and insert an expansion anchor. The anchor should fit snugly, so you may
have to use a hammer to gently tap the anchor until it is flush with the brick surface.
PAGE 4-8
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
8)
Install the mast assembly onto the mounting surface using a 3-inch x ¼-20 machine screw
(see diagram). Tighten the screw enough to secure the base plate, but
leave it loose enough to enable you to adjust the base plate.
9)
Verify that the mast is still plumb and adjust if necessary.
10) Mark the locations of the other three outside holes on the
mounting surface.
11) Remove the base plate from the brick surface.
12) Drill three ½-inch x 3-inch holes for the outside holes.
13) Install the base plate using the 3-inch x ¼-20 machine screws
and four 5/16-inch washers.
14) Tighten the four machine screws.
With the base plate and mast installed, proceed to the section titled “Attaching the Reflector Onto
the LNB Support Arm” later in this chapter.
Installing the Satellite Dish
Antenna onto a Cinder Block
Surface
The satellite dish antenna can be installed onto brick surfaces. This section describes installing the
satellite dish antenna base plate and mast onto a cinder block or masonry surface.
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•
Masonry drill bit (½inch)
•
Electric drill
•
•
Silicone sealant *
Machine screws * (¼inch x 3-inch , Qty. 4)
•
Togglers* (Qty. 4)
•
Carpenter’s level
•
•
Washers * (5/16-inch,
Qty. 4)
Pencil or chalk
•
Wrenches (3/8-inch,
7/16-inch, or
adjustable)
•
Hammer
Installation Procedure
1)
Select a flat and secure site to install the satellite dish antenna base plate.
2)
Tap the cinder blocks with a hammer to locate the hollow center cores.
3)
Place the base plate so the outside holes are positioned over the hollow center cores of the
cinder block. Do not drill into the mortar between the cinder blocks.
PAGE 4-9
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
4)
Using a carpenter’s level, plumb the satellite dish antenna mast in at least two different
locations on the side of the mast, as shown. These two
measurements should be at right angles to each other. If the
mast is plumb (aligned vertically with the bubble level), go to
step 5. Otherwise, loosen the pivot bolt and adjustment nuts (see
diagram).
5)
Rotate the mast until it is plumb with the level, then tighten the
pivot bolt and alignment nuts. If you are still unable to align the
mast with the level, try using wooden shims. If they do not
correct the problem you will need to find another install site.
6)
Use a pencil to mark the location of the top left outside hole of
the base plate (see diagram) onto the cinder block surface.
7)
Set the mast assembly aside and drill a ½-inch hole where you
made the pencil mark.
8)
Clean out the hole.
9)
Install the toggler as follows: Holding the ring end of a toggler,
fold the metal channel flat against the toggler and insert it into
the drilled hole until you feel the channel open inside the hollow
core of the cinder block. Rotate the toggler and gently pull the
ring to ensure the metal channel is flat against the inside of the
cinder block. While pulling the toggler toward you to apply tension, slide the push-cap until it
is snug against the cinder block. Break the ring along the center perforation and bend the two
straps away from each other until they break at the push-cap. Break the ring along the center
perforation and bend the two straps away from each other until they break at the push-cap.
Toggler installation steps.
10) Install the mast assembly onto the cinder block surface using a 3-inch x ¼-20 machine screw
(see diagram). Tighten the screw enough to secure the base
plate, but leave it loose enough to enable you to adjust the base
plate.
11) Verify that the mast is still plumb and adjust if necessary.
12) Mark the locations of the other three outside holes on the cinder
block surface.
13) Remove the base plate from the cinder block.
14) Drill three ½-inch holes for the outside holes.
15) Repeat steps 8 through 12 to install togglers in the three drilled
holes.
16) Install the base mast assembly using the 3-inch x ¼-20 machine
screws and four 5/16-inch washers.
17) Tighten the four machine screws.
With the base plate and mast installed, proceed to the section titled “Attaching the Reflector onto
the LNB Support Arm” later in this chapter.
PAGE 4-10
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
Installing the Satellite Dish
Antenna onto a Metal Pole
The satellite dish antenna can be installed onto a metal pole. You will not be using the base plate
or mast included with the satellite dish antenna for this procedure. Store these items in case you
decide to move the satellite dish antenna to a new location in the future.
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•
Hole digging tools
•
•
Wheelbarrow or
concrete mixing box
Guy wires and
wooden stakes
•
Hacksaw
•
Carpenter’s level
•
•
Pencil or chalk
40-pound bag of
quick setting concrete
(Qty 4)
•
Metal pole (1¼-inch
inside diameter
schedule 40
galvanized water pipe
- 6-foot length
minimum)
Installation Procedure
1)
Use a hacksaw to cut the bottom edge of the pole at a 45° angle, as shown. This prevents the
pole from rotating in the concrete over time.
2)
Dig a hole at least 8-inches in diameter and 36-inches deep. If you live in an area where the
frost line goes deeper than 30-inches, dig the hole at least 6-inches
deeper than the frost line.
3) Place the pole into the hole and place rocks (for example)
around the pole to stabilize it in a vertical position.
4) Fill the hole with prepared quick drying cement. Shape the top
of the concrete with a slope to improve drainage.
5) Using a carpenter’s level, plumb the pole in at least two
different locations on the side of the pole, as shown. These two
measurements should be at right angles to each other. When the pole
is plumb, secure it with the rocks, or attach guy wires to hold it
upright.
6) Let the cement dry for 24 hours before you remove the guy
wires or attempt to attach the satellite dish antenna to the pole.
With the pole installed, proceed to the section titled “Attaching the Reflector Onto the LNB
Support Arm” later in this chapter.
PAGE 4-11
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Attaching the Reflector onto the
LNB Support Arm
Assembling the Satellite Dish Antenna
1)
Insert a flat-head screw into one of the holes in the face of the reflector, as shown.
2)
Install the mounting bracket of the LNB support arm onto the
four flat-head screws, as shown.
3)
Loosely install a ¼-inch nut onto the portion of each flat-head
screw that sticks through the back of the reflector and mounting
bracket.
4)
Tighten the four ¼-inch nuts. The heads of the flat-head screws
must be flush on the inside surface of the reflector to be securely
fastened to the LNB support arm.
5)
Install the cable clip as shown.
Attaching the Satellite Dish
Antenna Assembly to the Mast
or Pole
Now that you have assembled the satellite dish antenna you are ready to mount it on your
previously installed mast or pole. While the diagrams may
show a satellite dish antenna model that differs from the
one you have, the same procedures apply.
1)
If necessary, slightly loosen the azimuth nuts on the
LNB support arm.
2)
Slide the satellite dish antenna assembly onto the
mast or pole until the top of the mast stops at the bolt
at the top of the mounting assembly.
3)
Tighten the azimuth nuts enough so that the satellite
dish antenna assembly can rotate easily on the mast
or pole.
4)
The next step is to ground the satellite dish antenna.
PAGE 4-12
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
CAUTION
Local electric codes and the National Electric Code (NEC) require the satellite
dish antenna to be grounded. Grounding the satellite dish antenna helps protect
against damage caused by static voltage buildup or nearby lightning strikes.
Refer to the following:
•
Go to the section titled “Grounding the Metal Pole Mount” if your satellite dish antenna is
installed on a metal pole.
•
Go to the section titled “Grounding the Base Plate” if you satellite dish antenna is installed on
the supplied satellite dish antenna mast.
Grounding the Metal Pole Mount
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•
1½-inch ground
clamp
•
#8 aluminum
grounding wire *
•
5/8-inch x 8-foot
ground rod and
ground rod clamp
•
Cable ties *
•
Adjustable wrench
•
Sledge hammer
Installation Procedure
1)
Approximately 1 foot from the pole’s cement pier foundation, use a sledge hammer to drive
the ground rod 8 feet into the ground.
2) Install the grounding clamp approximately 1 foot from the base
of the pole.
3) Install the #8 aluminum grounding wire onto the ground clamp
in accordance with National Electric Code 810-15..
4) Route the ground wire from the clamp to the ground rod. Use
the ground rod clamp to attach the grounding wire to the ground rod.
5)
Secure the ground wire to the pole using the cable ties.
You can now proceed to the section titled “Installing and Routing
the LNB Coaxial Cable.”
Grounding the Base Plate
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•
5/8-inch x 8-foot
ground rod
•
ground rod clamp
•
Adjustable wrench
•
Sledge hammer
•
#8 aluminum
grounding wire *
•
Cable ties *
PAGE 4-13
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Installation Procedure
1)
Use a sledgehammer to drive the ground rod 8 feet into the ground near where you installed
the satellite dish antenna base plate.
2)
Insert the ¼-20 x ½-inch bolt through the grounding hole on the
base plate.
3)
Install the ¼-inch nut onto the bolt.
4)
Wrap the #8 aluminum grounding wire around the bolt between
the star washer and the base plate in accordance with National
Electric Code section 810-15, then tighten the nut.
5)
Route the ground wire from the base plate to the ground rod.
Use the ground rod clamp to attach the ground wire to the
ground rod.
6)
If necessary, secure the ground wire to the wall using insulated
U-shaped tacks.
Remove Star washer
Installing and Routing the LNB
Coaxial Cable
This section describes routing and installing the coaxial cable between the LNB and the grounding
block. Depending on the routing of the coaxial cable, you may
choose to use a cable that can be buried. When normal coaxial cable
is buried, its outer cover decays in the soil, and the cable’s life is
shortened. Cables that are suitable for burial use a special outer
cover that resists breakdown. Some of these cables also have a
special coating on their ground shields. This coating resists corrosion
if water gets into the cable. Anytime the coaxial cable is buried, use
cable that is suitable for burial. Doing so will help prevent problems
in the future.
An important goal of your cable installation is to protect the cable
from physical damage and moisture penetration. To protect the cable
from physical damage, secure it to walls or another stable surface
with cable clips. This prevents the cable from sagging and being
damaged by people stepping on it or running over it with yard
equipment. Prevent moisture penetration by using weatherproof connectors, or by sealing any
connection that is exposed to the elements. Drip loops provide a connection with additional
protection by preventing moisture from traveling down the cable and entering the connection.
Have the following tools and materials available:
•
Phillips screwdriver
•
Hammer
PAGE 4-14
•
#14 (or larger)
insulated grounding
wire
•
Flat-blade
screwdriver
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
Installation Procedure
1)
Select the location where you will install the ground block. Choose a site that will be near the
cable entry point into the building. Also, plan a short and straight
path for the ground wire to the grounding rod.
2) Select a length of cable that can be routed easily from the LNB
to the ground block. If your system is equipped with a dual-output
LNB, select a second cable that’s the same length.
3) Secure the grounding block to a stable mounting surface with
two screws, then connect the cable(s) to the grounding block.
4) Secure the cable(s) with cable clips. Do not forget to form the
drip loop and secure it in place with cable clips.
For single LNBs or dual LNB installations using only
one side, a single coaxial cable will be used.
5) Install the #14 insulated ground wire on the ground terminal of
the ground block in accordance with National Electric Code section
820-33.
6)
Route the ground wire to the ground rod.
7)
Connect the ground wire to the ground rod. Remember to secure the wire to a wall or some
surface to protect it.
Connecting the Coaxial Cable to
the LNB
Installation Procedure
1)
If you installed the satellite dish antenna assembly onto a metal pole, go to step 2. Otherwise,
route the coaxial cable(s) through the mast and LNB support arm.
Now continue on to step 3.
2) Route the coaxial cable(s) along the outside of the pole and
inside the LNB support arm.
3) Insert the cable into the cable clip. This ensures that there will
be enough slack in the cable if you need to remove the LNB later. If
you are routing two cables, use a cable tie to bind the cables
together, then insert one of the cables into the cable clip.
4)
Attach the coaxial cable(s) onto the LNB as shown.
PAGE 4-15
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Attaching the LNB to the LNB
Support Arm
1)
Slide the cable connection end of the LNB into the D-shaped opening in the LNB support arm
so that the LNB points toward the reflector. The end of the LNB may be rectangular or Dshaped, however either type will fit.
2)
Insert the correct size retainer screw into the LNB mounting hole. Two sizes of this screw are
provided to accommodate either LNB style.
3)
Use the appropriate screwdriver to tighten the screw.
Routing the LNB Cable to the
Satellite Receiver
During this step of the installation, route the LNB cable from the ground block to the satellite
receiver. In most installations, there is more than one way to get the
LNB cable to the adapter from the grounding block. If the adapter is
near an inside wall, use the crawl space, basement, or attic area.
When routing the LNB cable to the digital satellite receiver, take the
shortest possible path and always protect it from physical damage.
1)
After verifying that there are no wires or pipes blocking the
location where you near to feed the coaxial cable into the
building, drill a ½-inch hole. If you are routing two coaxial
cables, drill a second ½-inch hole near the first.
2)
Connect one end of the cable to the ground block. Repeat this
step if you are routing two cables.
3)
Form a 3-inch to 5-inch drip loop in the cable(s) before inserting
it in the access hole.
4)
Secure the drip loop(s) and cable(s) to the wall with cable clips.
5)
Inside the building, route the cable(s) to where the satellite receiver(s) are located. Depending
on the installation site, this could be through a floor or wall, directly to the rear of the satellite
receiver. If the cable goes straight through a wall, you can use a wall plate at the access point.
6)
Seal the access point into the building with silicone sealant.
The satellite dish antenna and cable are now completely installed.
Connecting the Satellite Dish
Antenna
You must connect the satellite dish antenna cable to receive a signal. You should unplug your
digital satellite receiver from the power outlet prior to making this
connection. Once the satellite dish antenna has been mounted and
the satellite cable has been run from the satellite dish antenna to the
digital satellite receiver, you are ready to monitor the signal strength
while adjusting the satellite dish antenna pointing.
Connecting the satellite dish antenna cable
PAGE 4-16
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
Positioning the Satellite Dish
Antenna
Pointing accuracy is very important. You must be pointing the satellite dish antenna exactly at the
satellites for you to receive a signal. Please follow these instructions carefully to achieve a
successful installation.
In the following procedure you will be referring to the meter on the INSTALLATION screen. If
this screen is not currently displayed, press the
key, shutting the system down, and then
press the
key to start the system up again.
If you see a black screen with the message:
“Searching for satellite signal. To access related utilities, press
.”
press the
key. Otherwise, press keys in the following order to navigate to the
INSTALLATION screen:
•
•
to display the MAIN MENU
or
•
•
•
to move the highlight over the Setup Menu button
to display the SETUP MENU
or
to move the highlight over the Installation button
to display the INSTALLATION screen
You should see a meter displaying your signal strength.
The INSTALLATION Screen
The INSTALLATION screen shows the quality of the signal that you are receiving. Because you
have not adjusted the direction of your satellite dish antenna, you
probably have a signal strength of 0. To let you know that it is
“looking,” you should hear a short beep every few seconds.
Even though a signal strength of 50 will give you the same highquality picture and sound as a reading of 90, you should maximize
your signal as much as possible, because rain or snow can cause the
signal strength to drop significantly. This signal reduction is known
as “rain fade.” As soon as the signal can penetrate the rain cloud or
snow, your picture will return automatically.
The INSTALLATION screen
PAGE 4-17
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Pointing the Satellite Dish Antenna Using the “Box”
Method
Pattern of scanning the sky
The easiest way to find the satellite signal is by scanning the sky in the general direction that the
satellite is located. While you could possibly achieve this by trial and error, you should be able to
find the signal in just a few minutes using the “box” method. What you are effectively doing is
scanning the sky in a pattern similar to the way a farmer plows a field.
It will be easiest to fine-tune your satellite dish antenna with someone else’s assistance, calling out
the signal strength while you make the adjustments. Optionally, you can turn up the volume of
your TV so that you can hear the beeps while you make adjustments. When there is no signal,
beeps will occur every few seconds so that you know it is searching. As the signal strength
increases, the beeps will become much more rapid.
Before you begin make these quick checks:
•
Verify that there are no obstructions such as trees, buildings, etc., blocking the signal.
•
Verify that you are using the proper cable type (RG-6) between the satellite dish antenna
and the digital satellite receiver. Also, be sure that the connections are tight and the center
wire in the cable extends about 1/8th -inch beyond the end of the connector.
•
Verify that the azimuth and elevation values that you determined earlier are correct for
your area.
•
To loosen and tighten the satellite dish antenna’s bolts, you will need a 7/16-inch wrench
(not included).
•
A compass will also be needed to establish the initial direction to point your satellite dish
antenna.
The “box” method begins by subtracting 10 degrees from the azimuth and subtracting 4 degrees
from the elevation values that you determined earlier.
We’ll begin by adjusting the elevation. First, loosen the nuts securing the two (one on each side)
elevation bolts just enough so that you can easily tilt the reflector up and down. Next, line up the
elevation indicator with the tick mark corresponding to the elevation calculated earlier (result
minus 4 degrees). This indicator is the leading edge of the metal just to the left of the bolt. It
is recessed inside the slot. Do not use the bolt or nut as a point of reference. Finish adjusting
the elevation by lightly tightening the bolts when the indicator is aligned with the correct tick
PAGE 4-18
INSTALLING AND POINTING YOUR SATELLITE DISH ANTENNA
mark. Make sure that the satellite dish antenna doesn’t slip out of position while you are tightening
the bolts.
Next, we’ll adjust the azimuth. For this part of the procedure, a compass (such as the one included
in the Do-It-Yourself Installation Kit) will make it possible to point in the proper direction. This is
done by first loosening the azimuth bolts just enough in order to turn the satellite dish antenna
smoothly with a little pressure. Stand behind or beneath the satellite dish antenna reflector and,
while grasping the outer edges of the reflector, rotate the satellite dish antenna until it is pointing
toward the azimuth value determined earlier (result minus 10 degrees). Be sure that as you do this
you do not lean on the reflector, as that would affect the alignment. Don’t tighten the bolts just
yet!
1)
Slowly turn the satellite dish antenna 20 degrees towards and past the actual determined
azimuth. It should take about 20 seconds to make the sweep of the sky.
2)
If no signal was found in this pass, increase the elevation by 1 degree and slowly turn the
satellite dish antenna back the other direction. If you do find a signal, go to step 5.
3)
If you have done this for 9 passes (now 4 degrees above the determined elevation), start back
at the beginning point and try again. If you cannot achieve any signal after several tries, call
your dealer or the Customer Care Center at 1-800-274-8995.
4)
If no signal is found, increase the elevation by 1 more degree and go back to step 1. If you do
find a signal, go to step 5.
Typical signal strength results. Your actual signal strength may vary.
5)
To have reached this step it is assumed that there is some degree of signal. A numeric value
for the strength ranges from 0 to 99. While your signal strength may vary, refer to the
following map to determine the suggested signal strength goal for your area:
6)
Gently continue turning the satellite dish antenna reflector a small amount as you were
turning it when you began receiving a signal. Continue to adjust the satellite dish antenna in
this fashion until the signal strength meter reaches the highest possible reading. Tighten the
azimuth bolts.
7)
Slowly tilt the satellite dish antenna up and down to try to improve the signal strength reading.
When you are satisfied that you have achieved the strongest signal, tighten the elevation bolts.
You may choose to try different transponders. Each transponder transmits multiple programs at a
time. The transponder displayed when entering the screen represents the one associated with the
last viewed program (or “02” if no program has been viewed). By moving the highlight to the
transponder area, you can enter a number from 01 to 32. Different transponders may show varying
signal strengths. This is not indicative of any problem unless the variations are extreme (such as
40 and 90). In the event of signal reception problems, customer service representatives may ask
for information such as signal strength on a different transponder. Do not change transponders
PAGE 4-19
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
trying to find the best signal since the transponder will automatically change to the one that
corresponds with the satellite channels that you view.
Authorizing Your Service
To confirm that the satellite dish antenna is properly adjusted to receive signals, try to receive
promotional channels from both, DIRECTV and USSB. If you can receive them, you can now
arrange to receive your DIRECTV System programming 24 hours a day, 7 days a week, at the
following numbers:
DIRECTV
1-800-DIRECTV (347-3288)
USSB
1-800-204-USSB (204-8772)
Subscribe to both DIRECTV and USSB to enjoy over 200 available channels of digitally delivered
sports, movies, news, and family entertainment. Check with the service providers regarding details
available offerings and packages.
PAGE 4-20
WATCHING
DIRECTV SYSTEM
PROGRAMMING
5
This chapter will reveal many different ways to find the programs you want to watch. The first thing
you should know is that channels in the DIRECTV System world are arranged differently. Channel
numbers range from 100 to 999.
Basic Channel Changing
There are many ways to “surf” through the available programming. Anyone who has ever used a
remote control TV already knows at least two ways to change channels. The first of these is by using
the
and
keys. Each key press takes you to the next available channel in the direction that you
selected. The second way is to enter the number of the desired channel. For example, to go to the
Direct Ticket movie previews, simply press
. Or to watch the USSB preview channel, press
. You can enter the number for any channel you wish.
The Channel Banner
Every time you tune to a channel, a banner will be displayed at the top of the screen. You can also
display the Channel Banner any time by pressing the
key.
Pressing
will remove the banner immediately.
This banner contains information about the program, including the
program start and end times, title, rating, channel call sign or logo,
channel number, and program or channel-related symbols where
applicable. Symbols , as shown below, could include alternate audio,
data, new mail, can’t tape, closed caption, and/or the lock status. See
the section called “Alternate Services” later in this chapter for
information on accessing alternate audio or data services.
The CHANNEL BANNER
Icon
Meaning
Pay Per
View
DATA
SVCS.
ALT.
AUDIO
Data
available
Other
audio
available
NEW
MAIL
Closed
caption
available
Unread
mail
CAN’T
TAPE
Limits
enforced
Limits Taping not
override
allowed
Additional information displayed in the banner includes the current date and time, and current favorite
list.
The Information Banner
Pressing the
key a second time while the Channel Banner is displayed will replace the
information with any available description of the current program. This is called the Information
PAGE 5-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Banner. Either of these banners will go away after a few seconds, or you can press the
key to clear it on demand.
key or
The OneLine™ Guide
If you’d like to know what’s on another channel without switching from your current channel, use the
OneLine Guide. Simply press or and begin browsing. You can
see the channel call sign and number, titles, and program start and
end times. When you see something you like; then press
to
tune to the channel.
You may also directly enter a channel number to advance the
OneLine Guide to that channel. The other filter keys, including
,
, and
, as well as the
key will
also control the content of the OneLine Guide.
Pressing the
key will cancel the OneLine Guide.
The OneLine Guide
TurboTune™
The TurboTune feature provides access to nine of your preferred channels on top of the current video.
The TurboTune panel is displayed by pressing the
key while
watching video as long as there are no messages prompting you to
press
for some other purpose. The TurboTune panel displays
nine channel tags. These channels can be specified via the
TurboTune button on the SETUP MENU. The header area of the
panel displays the title of the program currently airing on the
highlighted channel tag. You can choose one of the nine by moving
the highlight over the desired channel and pressing
.A
shortcut to moving the highlight is to press the remote control
numbers that corresponds with the on-screen position of the desired
channel. In the example on the right, press 7 for HBO.
AlphaTune™
The TurboTune panel
AlphaTune enables you to tune to a channel by spelling a channel’s call sign rather than by number. To
enter the AlphaTune mode, you must first press the
key located on the lower right on the
keypad. The
symbol appears on the screen. You can now enter the numbers and letters
(located above each of the number keys) to spell the desired channel call sign. For example, to tune to
ESPN, press
. All special symbols (i.e., &, /, +, !, etc.) are located on the key. As
soon as the receiver can determine which channel you are seeking, it will tune to it automatically. No
additional keys need to be entered. If the channel call sign is fewer than four letters, you may need to
press
to indicate that you are finished. If more than one channel shares the same set of key (i.e.,
“CNN” and “COM”, both using
), the next matching occurrence is used. If that was not the
channel you wanted, just press
to find the next occurrence of that key sequence. It
is important that you enter the channel call sign exactly. With experience, you will become more
familiar with the channel name abbreviations that are used.
PAGE 5-2
WATCHING SATELLITE PROGRAMS ON THE RECEIVER
Alternate Services
The digital satellite receiver can support alternate audio and data reception. To determine if the
services are available for a particular program, look for their icons
below the date and time in the Information Banner or on the onscreen guide. To access these services when available press the
key on the remote control. The Alternate Services banner
will appear at the bottom of the screen. Highlight and select the Alt.
Audio to temporarily change the audio language.
Alt. Audio
The Alternate Services panel
Once you have selected the Alt. Audio button you can use the and
keys to step through the audio tracks offered for the current
program. To choose the highlighted language, press
. On
occasion an audio track may be offered that is not being broadcast. If
this is the case for the selected track, the audio you hear will either
be unchanged or silent.
Changing channels will restore the audio track to the one that is specified on the PREFERENCES
screen. See the chapter “The Digital Satellite Receiver’s Menu System” for information on setting the
default audio.
PAGE 5-3
THE ON-SCREEN
GUIDES
6
The most powerful feature of the digital satellite receiver is the on-screen guides. You may customize
the on-screen guide you can see a page of channels or program listings to include only programs of
interest to you. Other advanced features available from the on-screen guides, such as scheduling and
program information, will help plan your viewing. Continue reading to learn the real power of the
digital satellite receiver’s on-screen guides. At any time you can press the
key to display the
current on-screen guide.
This digital satellite receiver offers a variety of on-screen guides. Each guide has its own design to
make finding programs of interest an easy task. These guides include the PROGRAM GUIDE
(SM.CELL), PROGRAM GUIDE (LG. CELL), TITLE GUIDE, and LOGO GUIDE.
Each guide can be filtered into smaller channel groupings, as specified in your personalized favorite
Channel Lists. You can also reduce the displayed listing by specifying a Theme of interest, and then
narrow the offerings further by specifying a type within the Theme. Additional settings, such as Guide
Times and Classes, may be specified to determine the guide content. A full description of the filtering
options can be found later in this chapter.
Choosing the Guide Style
To display on-screen guides, press the
key. Press the
key again to display or remove the
guide pop-up menu. The guide menu provides buttons to access the
MAIN MENU, exit to Video, ways to narrow your search, and
Guide Style.
To choose a guide style, simply highlight the Guide Style button and
press
. A pop-up menu offering each of the guide styles will
be displayed. Highlight your selection and press the
key. The
guide will be redrawn to display your selection.
Descriptions
One guide option is to automatically display descriptions for
highlighted program titles. The descriptions usually provide
information such as actors’ names, a program synopsis, and
The Guide pop-up menu
additional rating information. Sometimes the description may be
only a message describing what type of program is highlighted, such as “Current News.”
This option is chosen via the Descriptions button on the guide pop-up menu. Displaying the extra
information reduces the number of channels or titles that can be displayed at one time.
Remember that you can always access program descriptions by pressing the
the Descriptions button is selected.
key, whether or not
PAGE 6-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
General On-Screen Guide Features
While there are nine different ways the on-screen guide can appear, there are some things they have in
common.
The guide name will always appear in the upper left corner. It may be something simple like
“PROGRAM GUIDE.” If you have filtered the guide, it could be more descriptive such as “COMEDY
MOVIES GUIDE.” (See “Filtering the Guides” section later in this chapter.)
•
Immediately below the guide title are indicators showing how the guide is further filtered. The
label to the left of the bullet specifies the current class filter setting. To the right of the bullet you
will see the current channel list.
•
In the upper right corner of your screen the current day, date, and time are displayed.
•
Just below the time you may see small icons indicating the status of the system or details about the
currently highlighted program title. They are the same icons that can appear in the Channel
Banner.
•
The primary body of the guide screen displays channels or program titles. You can press
on a currently airing program to tune to it. Pressing
will take you to the INFORMATION
screen described later in this chapter in the section called “Getting Program Information.”
•
If a program title cannot entirely fit in the space provided, an ellipsis (…) indicates that a portion
of the title is missing.
Using PreSelect™ to Schedule Programs for Viewing
With the PreSelect feature you can select viewing choices in advance to avoid missing them. Use
PreSelect to plan your evening viewing; your DIRECTV System will automatically change channels
according to your selections.
To PreSelect a program, find an upcoming program you wish to watch. Press
to add a PreSelect
entry to the SCHEDULER screen which holds all scheduled events. Programs that are PreSelected for
viewing will be identified on the on-screen guide with a check mark (ü) before the program title. An
additional press of the
key will return the status to not scheduled.
The PROGRAM GUIDE (SM. CELL)
The PROGRAM GUIDE (SM. CELL) without
descriptions
The PROGRAM GUIDE (SM. CELL) with descriptions
The PROGRAM GUIDE (SM. CELL) displays 1½-hours of programming. Up to 12 channels can be
seen at one time. This number is reduced to 9 if the program description option is enabled.
PAGE 6-2
THE ON-SCREEN GUIDES
The largest area of the PROGRAM GUIDE (SM. CELL) made up of cells is known as the program
grid. Some cells have arrows indicating that the program started at an earlier time or continues until a
later time than displayed in the grid. Each grid cell approximates the duration of the associated
program.
A time line spanning the width of the guide indicates the show times of the programs being displayed.
The list of blocks running down the left-hand side are the “channel tags.” Depending on the Channel
Sort (Name or Number) option specified in your system’s PREFERENCES screen (described in “The
Digital Satellite Receiver’s Menu System”) the tags may display the channel numbers or call signs.
This will dictate whether the channels are listed by channel number or alphabetically by call sign.
To navigate the guide, use the , , , and
more program offerings onto the screen.
keys. You can continue to press the
Pressing
on any title will direct you to the INFORMATION screen.
Use
to scroll through the guide entries a full page at a time.
and
or
keys to scroll
When the highlight is in the grid, use the and keys to move left and right. If you move the
highlight onto the channel tags, they will temporarily change to the opposite of what they were before
(either channel numbers or call signs).
Move the highlight to the right to move the grid area to reveal later time periods. Sometimes, after
scrolling a few hours ahead, there may be a brief delay while more information is received from the
satellite.
The PROGRAM GUIDE (LG. CELL)
The PROGRAM GUIDE (LG. CELL) without
descriptions
The PROGRAM GUIDE (LG. CELL) with descriptions
The PROGRAM GUIDE (LG. CELL) displays two hours of programming. Up to 8 channels can be
seen at one time. This number is reduced to 6 if the program description option is enabled.
The largest area of the PROGRAM GUIDE (LG. CELL) made up of cells is known as the program
grid. Some cells have arrows indicating that the program started at an earlier time or continues until a
later time than displayed in the grid. Each grid cell approximates the duration of the associated
program.
A time line spanning the width of the guide indicates the show times of the programs being displayed.
The list of blocks running down the left-hand side are the “channel tags.” Depending on the Channel
Tag (Name/Number or Logos) option specified in the system’s PREFERENCES screen (described in
the chapter, “The Digital Satellite Receiver’s Menu System”) the tags may display the channel
numbers and call signs or network logos. Also, the Channel Sort (Name or Number) option specified
in the system’s PREFERENCES screen will dictate whether the channels are listed by channel
number, or alphabetically by call sign.
PAGE 6-3
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
To navigate the guide, use the , , , and
more program offerings onto the screen.
keys. You can continue to press the
Pressing
on any title will direct you to the INFORMATION screen.
Use
to scroll through the guide entries a full page at a time.
and
or
keys to scroll
When the highlight is in the grid, use the and keys to move left and right. If you move the
highlight onto the channel tags, they will temporarily change to the opposite of what they were before
(either channel numbers or call signs).
Move the highlight to the right to move the grid area to reveal later time periods. Sometimes, after
scrolling a few hours ahead, there may be a brief delay while more information is received from the
satellite.
The TITLE GUIDE
The TITLE GUIDE without descriptions
The TITLE GUIDE with descriptions
The TITLE GUIDE displays up to 12 program titles at any one time. This quantity is reduced to 9 if
the program description option is enabled.
The largest area of the TITLE GUIDE is the first column that displays the program titles in
alphabetical order. If a program title cannot fit entirely, an ellipsis (…) indicates a portion of the title is
missing. The second column indicates the start time of the program. If the program is going to be
airing several times within the next few hours, the word “Multiple” will appear in this column. The
third column indicates the program channel. If the program is going to be airing on several different
channels, the word “Multiple” will appear in this column. Pressing
on any title will direct you
to the INFORMATION screen where you can select Show Times to determine which showings best
suit you.
To move around the guide, use the or keys. You can continue to press the
more program offerings onto the screen.
To speed up the process of reviewing the guide, you can use
entries a full page at a time.
PAGE 6-4
or
or
keys to scroll
to page through the guide
THE ON-SCREEN GUIDES
The LOGO GUIDE
The LOGO GUIDE without descriptions
The LOGO GUIDE with descriptions
The LOGO GUIDE displays up to 56 network logos at a time. This number is reduced to 42 if the
program description option is enabled.
The title of the program currently airing on the highlighted channel appears in the header area
immediately above the logo grid. Only current programming is available from the LOGO GUIDE.
To navigate the guide, use the , , , and
more program offerings onto the screen.
keys. You can continue to press the
Pressing
on any title will direct you to the INFORMATION screen.
Use
to scroll through the guide entries a full page at a time.
and
or
keys to scroll
Filtering the Guides
Searching through hundreds of programs can be overwhelming. The digital satellite receiver will help
you find what you are looking for. By pressing the
key while already in a guide, a pop-up menu
will display, providing the filtering tools and ways to access other guide styles.
By combining each of these filter options, you can quickly narrow down 200+ channels to those that
meet your viewing interests. Once you exit to view your program, all filters except for the favorite list
will reset to an unfiltered condition.
You should also be aware that some guide styles do not provide access to certain filter options. The
unavailable filters will not appear in the Guide Menu.
Theme Filters
When the Theme Filters button is highlighted and
is pressed, a pop-up menu appears. This
menu offers all the available category groupings of programs. After
choosing a category (other than All), the drop-down menu is
replaced by another menu called Types.
The Category pop-up menu
PAGE 6-5
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
The Types pop-up menu allows you to break down your chosen theme by type. For example, if you
chose Movies for the category, you can now choose a type of movie
such as Comedy, Drama, Sci-Fi, etc. After selecting one of these, the
guide will be further filtered to show only those channels offering
programs of the selected category and type.
Popular categories can be quickly selected from your remote control
by pressing
followed by a number key. You will see labels on
the remote control for filtering the guide to movies, sports, news, and
all. Press
for movies,
for sports, or
for news and the guide will filter accordingly. Pressing the key
sequence a second time or pressing
will restore the guide
to show all themes.
The Types pop-up menu
Channel List
The Lists pop-up menu enables you to filter the guide to display only channels from the selected list. In
addition to All Channels, you can choose one of your own defined
lists. See the “Fav. Lists” section of “The Digital Satellite Receiver’s
Menu System” to learn how to set your favorite lists.
You can use the
key to cycle through the lists at any time in
the on-screen guide without using the drop-down menu. The Top-10
list can only be selected via the drop-down menu.
The “Top 10” favorite list is automatically maintained by the digital
satellite receiver. The digital satellite receiver monitors the channels
viewed in your household and compiles the ten most watched
channels on the list. As viewing habits change, the list will update
itself accordingly.
It should be noted that all channel lists are maintained privately
within the digital satellite receiver for your use only.
The Lists pop-up menu
Guide Times
The Guides pop-up menu ordinarily provides easy access to future programming information. Simply
select one of the hour offsets from the current time. After a few
seconds, the selected guide will appear.
Another type of guide that may be offered is a list-type guide. These
guides do not represent channels and time, but rather a list of
possible options. These guide types are very rare.
The Guide Times pop-up menu
PAGE 6-6
THE ON-SCREEN GUIDES
Class Filters
Another way to filter the guide is by using the Classes menu. From this menu you can select
classifications including the following:
• Subscrptn will exclude the pay per view channels from the onscreen guide.
•
PPV will list only channels offering pay per view programs.
•
Schedule will list channels that have events you have scheduled.
• Other options may be listed since the service providers can
update this list via the satellite.
The Classes pop-up menu
The INFORMATION Screen
To obtain more information about a particular program while viewing one of the various on-screen
guides, press the
key.
The INFORMATION screen offers the same program description
explained earlier, and more. You can see displayed the program’s
actual start time and duration, the program rating, and a variety of
options associated with the selected program.
Many variations of button combinations exist. The button on the left
side of the Things to Do area could be View, PreSelect, or Cancel
PreSelect. The button on the right side refers to pay per view
programs only. Unless your receiver is authorized to make such
purchases this button will not be displayed. It could be Buy $, Cancel
Purchase, or Buy Options.
The INFORMATION screen
The following buttons may be available:
Done
When you highlight the Done button and press
channel offering a purchase.
, you will be returned either to the guide or to the
View
After reading the program description and related information, you may choose to view it by
highlighting the View button and pressing
. If the program is a pay per view event, you may
need to complete the purchase process (either on-screen or by calling your service provider) before the
program can actually be viewed.
PreSelect
PreSelect is one of the handiest features of your DIRECTV System. You can use it to plan your
evening or weekend viewing, then let the system do the rest. You can perform the PreSelect capability
from within the on-screen guides. Simply highlight the program you want schedule and press the
key. This will mark the selected program to be automatically tuned in when it airs. At the right
time the digital satellite receiver will turn on and tune to the appropriate channel. Your selected
programs will be identified on the on-screen guide with a check mark (ü) before the program title.
Don’t Schedule is used if you initiate the drop-down menu and then choose not to schedule anything.
PAGE 6-7
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Cancel PreSelect
Once a program has been scheduled for viewing, previewing, or taping, you have the option of
canceling the action. Schedules can also be canceled directly from the on-screen guide by highlighting
a scheduled program and pressing the
key. Canceling a scheduled program will also remove the
check mark icon preceding the program title on the on-screen guide.
Buy $
The Buy $ is used for pay per view programming. The price of the event is displayed as part of the
button. After highlighting the button and pressing
, you will
be given the opportunity to confirm your purchase.
If you are not authorized to make the purchase directly from the
digital satellite receiver, you will need to contact the service provider
of the event for assistance.
Buy Options
The Buy Options button is similar to the Buy $ button. This button
will initiate a drop-down menu with three purchase options: View
Only, Tape/View, and Don’t Purchase.
The View Only price indicates the cost to view the program only. A
purchase of this type excludes the possibility of taping the event for
later viewing.
Purchase confirmation
The Tape/View price indicates the cost to record the event for later viewing. Of course, you can also
view the event when it airs if you select this option.
After choosing either View Only or Tape/View, you may either confirm or cancel the purchase.
If neither purchase option is of interest to you, highlight Don’t Purchase and press
.
Cancel Purchase
Some events may allow cancellation after they have been purchased, depending on the service
provider, event type, and whether the event has been viewed. Unviewed purchases can usually be
canceled. If the Cancel Purchase button is displayed, you are allowed to cancel the previous purchase.
If this button is not offered, then most likely a portion of the event has already been viewed,
committing youto the purchase.
Show Times
The Show Times button provides a simple way to display a concise list of other presentation times for a
certain program. Use this button to find a more convenient viewing
time.
After selecting an alternate viewing time, you will be returned to an
updated INFORMATION screen.
The SHOW TIMES screen
PAGE 6-8
DIGITAL SATELLITE
RECEIVER’S MENU
SYSTEM
7
The digital satellite receiver offers much more than fantastic audio and video. The Main Menu is the
primary location where you can access system management functions. From the MAIN MENU you
can access the on-screen guide, customize system features, read incoming messages, lock and unlock
your system, and more.
Menu Overview
Digital satellite receiver menus have been designed to provide a logical and convenient way to access
system features and settings. The basic screen layout of each menu is divided into several distinct
areas. They are as follows:
•
Title, date, and time – Across the top of the screen you will see the title of the current menu on the
left-hand edge, and the date and time on the right-hand edge.
•
Advisory messages – Along the bottom of the screen you will see an area that is dedicated to
providing a brief explanation of the currently highlighted on-screen button.
•
Places to go – Down the left-hand edge of the screen is a variety of buttons. These buttons usually
navigate you to different screens. The top two buttons on the list are always Done and Video. The
Done button will take you back one level. The Video button will return you to the most recently
watched channel. This button is provided in case you are using the digital satellite receiver’s front
panel and don’t have access to the remote control. If the remote control is handy, pressing the
key is an easier way to return to your program. The information banner will appear briefly
or you can erase it quickly by pressing the
key again.
•
Things to do – This largest portion of the screen is dedicated to topics associated with the current
menu. Contents usually include buttons for changing settings or checking the status of some
feature. You will also see information regarding the current menu.
Some buttons contain small icons inside them, indicating their function:
The current setting will cycle through the possible settings with each press of the
key.
A list of options will be offered. This list appears in what is referred to as a “Pop-up Menu.”
A series of boxes will appear used to specify numbers and/or letters for the particular feature
associated with the button.
PAGE 7-1
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Main Menu
From the MAIN MENU you can access the on-screen guide, customize your system features, check
incoming mail, lock and unlock your system, and more.
There are two ways to get to the MAIN MENU. You can press the
keys on the remote control. Or when one of the onscreen guides is displayed, you can press the
key to reveal
Another way to get to the MAIN MENU is by pressing
while
the pop-up GUIDE MENU, then select the Main Menu button.
Places to go from the MAIN MENU
The Guide button takes you from the MAIN MENU to the onscreen guide. You can use the guide to display what’s available at a
given time. The guide also offers a pop-up menu of buttons that are
useful for filtering the guide or changing the style of the on-screen
guide. See the chapter “The On-Screen Guides” for detailed
information.
The MAIN MENU
A quicker way to access the on-screen guide from the MAIN MENU or any other menu is by pressing
the
key, either on the remote control or on the digital satellite receiver’s front panel.
The remaining buttons provide access to those features described in greater detail throughout this
chapter.
Setup
The Setup button will take you to the SETUP MENU, which provides access to infrequently changed
setup options of the digital satellite receiver.
Scheduler
The Scheduler button takes you to the SCHEDULER screen, where you can program and edit
automated channel-changing events. Here, events can be programmed to occur either once or multiple
times.
Check Mail
The Check Mail button takes you to the CHECK MAIL screen. The mail feature enables the service
providers to inform you about upcoming special events, programming changes, offers, and other
important information.
Purchases
The Purchases button takes you to the PURCHASES screen, where you can review your recent pay
per view activity, including past and advance purchases.
Help
The Help button takes you to the ASSISTANCE screen. It should be your first stop when you need
help or have a question. Think of this feature as a quick reference manual.
Lock/Unlock
This bottom button displays a pop-up panel to activate or deactivate the LOCK. It is labeled either
Lock or Unlock depending on the current status of the digital satellite receiver lock. If the digital
satellite receiver is locked, you will see a small lock icon just below the date and time at the top of the
screen.
PAGE 7-2
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
Setup Menu
Many functions of your digital satellite receiver can be customized. These settings may be modified
and reviewed in the SETUP MENU.
The SETUP MENU
Places to go from the SETUP MENU
The remaining buttons provide access to those features described in greater detail throughout this
chapter.
Preferences
The Preferences button takes you to the PREFERENCES screen, where you can customize the
appearance of the on-screen guides and various menus.
Limits
The Limits button takes you to the LIMITS screen, where you can establish restrictions on the use of
the digital satellite receiver. These restrictions include program rating limits and pay per view
spending limits.
Chan. Lists
The Chan. Lists button takes you to the CHANNEL LISTS screen, where you can preset your favorite
channel selections into four groupings. Three lists can be named and used by different household
members. A fourth list is labeled “Family” and can be used to restrict access to channels to be viewed
by everyone in the household.
TurboTune™
The TurboTune button takes you to the TURBOTUNE SETUP screen, from which you may set the
channels associated with the TurboTune feature. See the chapter “Watching DIRECTV System
Programming” for more information on using TurboTune. Refer to the “TurboTune” section later in
this chapter for information about programming the TurboTune feature.
Installation
The Installation button takes you to the INSTALLATION screen, which contains utilities to facilitate
installation of your satellite dish antenna. You can also evaluate your system’s signal strength via the
INSTALLATION screen.
PAGE 7-3
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Things to do in the SETUP MENU
Current settings overview
An overview of the current settings can be reviewed without having to access each associated screen.
Scheduler
The digital satellite receiver is equipped with a SCHEDULER that allows up to 32 events to be
programmed. The SCHEDULER can be used to automatically tune
to a program at a specific date and time or at a specific time on a
repeating basis.
You may choose to also program your VCR’s built-in timer to
achieve unattended recording.
Things to do in the SCHEDULER screen
The EVENT TIMER screen displays up to seven rows of events.
You can use the key to scroll through the events.
Editing an event
The SCHEDULER screen
The “Events” portion of the screen displays up to seven previously
scheduled events at one time. If more than seven events are already
scheduled, you may use either the key to scroll down, or the
key to view the additional events. A
small arrow at the top or bottom of the event list indicates that there are additional events.
Once you have highlighted the event you wish to set or edit, press
. You will be prompted with a
pop-up menu. Your options include PreSelect, Delete, and Cancel. If you choose the scheduling
options, the digita satellite receiver will turn on (if necessary) and tune to the specified channel at the
correct date and time. To remove a previously scheduled event, select the Delete option. If you
inadvertently pressed
, select Cancel.
After choosing one of the scheduling options, a pop-up panel appears for channel selection. You can
enter the desired channel using either the number keys on the remote control or the and or
and
.
After specifying a channel, press the
key or select OK when you are ready to continue.
Next, enter a Start time using either the number keys on the remote control or the
to continue.
and
keys. Press
You then must specify whether the time you entered is AM or PM (or N for noon, or M for midnight if
the time specified is 12:00) using the and keys. To continue, press .
Using the same procedure as setting the start time, set the program Duration as hours and minutes. As
before, use to advance to the Frequency column.
The Frequency column is very versatile. Using the and keys, you can specify when, or how often,
the event occurs. Your choices are: Today, Tomorrow, Every Mon, Every Tue, Every Wed, Every Thu,
Every Fri, Every Sat, Every Sun, Everyday, Mon-Fri, or “/” to specify an exact date. If you are
specifying a date, enter the numbers using the remote control in month/day format. The year will be set
automatically. Events can be scheduled up to eleven months in advance. Once you have set the
Frequency, advance using the key.
Review your settings and choose OK. Otherwise, choose Cancel to delete the edits made to this event.
PAGE 7-4
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
Check Mail
The CHECK MAIL feature of the digital satellite receiver enables service providers to notify you
about important information, upcoming special events, offers, and
other promotional programming.
When new messages are received, a “new mail” icon appears at the
top of all menu screens. This indicator will remain on the menus
until you have read the new message.
When you highlight the Check Mail button, the advisory message at
the bottom of the screen indicates if there are any messages to read.
If there are, you can press
to access the CHECK MAIL
screen.
The CHECK MAIL screen
Things to do in the CHECK MAIL screen
Message
The Message button will allow you to cycle through multiple messages if more than one piece of mail
is available. Highlight the Message button and use the and keys to step through the messages.
Page
The Page button will allow you to cycle through the pages of a multi-page message. Highlight the
Page button and use the and keys to step through the pages.
Erase
The Erase button will remove a piece of mail from your mailbox. Please be aware that once a piece of
mail has been erased, it cannot be retrieved. Messages will self erase if they become outdated or if
space is needed to hold newer incoming messages.
Purchases
The PURCHASE screen displays recently viewed and advanced purchased pay per view events. You
can choose between Purchase History and Upcoming Purchases by selecting the History button or
Upcoming button located in the Places to Go area of the PURCHASES screen.
For each purchase, the event channel, title, start date and time, and cost is listed. If there are more
events than can fit on the screen, use the key or advance a page at a time by pressing
to view
them
If you need to discuss an event with your service provider, highlight the questioned event and press the
key. An advisory message will appear containing additional the service provider may need.
Places to go from the PURCHASES screen
History/Upcoming
The History or Upcoming button appears only on the complementary screen. This means that if you
are viewing history on the PURCHASES screen, you will have the Upcoming button offered.
Conversely, if you are viewing upcoming on the PURCHASES screen, you will have the History
button offered in the Places To Go area.
PAGE 7-5
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Things to do on the PURCHASES screen
Purchase History
The Purchase History displays recently viewed pay per view events that will be or have been charged
to you. You will not see events you purchased but later canceled, or cancelable events that were
purchased but which the digital satellite receiver never tuned to, will not appear. Events that were
ordered by directly calling the service provider will also not appear on this list. You cannot remove
events from this list. Reported events will disappear from this list as the digital satellite receiver needs
space to logmore recent purchases.
You will see the event channel, title, the start date and time, and the cost for each purchase. There may
be more events than can fit on the screen. You can access these by using the key or
key.
If you need to discuss an event with your service provider, highlight the questioned event and press
. Additional information will be displayed.
Upcoming Purchases
The Upcoming Purchases screen displays pay per view events you have purchased but not yet viewed,
or purchased but never viewed. Events that were ordered by calling the service provider will not
appear on this list.
You will see the event channel, title, the start date and time, and the cost for each purchase. There may
be more events than can fit on the screen. You can access these by using the key or
key.
If you would like to cancel an event, highlight the event in question and press
. A pop-up panel
will be displayed where you may be given the opportunity to cancel your purchase. Be aware that
cancellation of some events may not be possible.
Lock/Unlock
When you first receive your satellite system, it will be unlocked; (i.e., no limits or restrictions are in
effect). To enforce the limits (spending, ratings, and “Family” favorite list), you must lock the system.
When the button on the MAIN MENU reads Lock, no lock symbol appears at the top of the menu
screen, indicating that the system is unlocked.
NOTE: Once the digital satellite receiver is locked, only existing Family list channels will be
accessible. If the Family list has not had channels added to it, no channels can be viewed without
first unlocking the digital satellite receiver. To avoid this inconvenience, verify the contents of the
Family list before locking the digital satellite receiver.
Locking Procedure
When the Lock button is selected, the LOCK SYSTEM pop-up panel is displayed. Use the
keys or the remote control number keys to enter a four-digit
passcode of your choosing. If you enter the code using the number
keys, you will not see the numbers appear on the screen. After
entering a four-digit passcode, highlight and select OK to proceed.
Otherwise, choose Cancel to cancel the locking process.
and
If you continue, you will be asked to confirm the code by entering it
again in the same fashion as before. Once again, highlight and select
OK to proceed. Otherwise, choose Cancel.
Once OK has been selected, the digital satellite receiver is locked.
The button previously used to lock your system is now used to
unlock your receiver. A lock symbol appears at the top of every
The LOCK pop-up panel
PAGE 7-6
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
menu screen to remind you that the digital satellite receiver is locked.
REMEMBER YOUR CODE! You will need this code whenever you wish to override the lock or to
unlock the digital satellite receiver.
Unlocking Procedure
To remove the lock and its restrictions, highlight the Unlock button and press the
key.
When the SYSTEM UNLOCK pop-up panel appears, you can use
the and keys or the remote control number keys to enter the
four-digit passcode that you used to lock the digital satellite receiver
earlier. If you enter the code using the number keys, you will not see
the numbers appear on the screen.
After entering the passcode, highlight and select OK. Once the
digital satellite receiver has been unlocked, all limits and
restrictions are removed! Otherwise, choose Cancel to keep the
lock in effect.
If you forget your four-digit code, call your service provider for
assistance.
The UNLOCK pop-up panel
Temporarily Overriding the Lock
The LOCK OVERRIDE pop-up panel on video
The LOCK OVERRIDE pop-up panel on menus
There are times you may wish to temporarily remove the restrictions imposed by locking. You can do
this without unlocking the digital satellite receiver. When you press
, when prompted, the
LOCK OVERRIDE pop-up will be displayed. It looks and navigates just like the SYSTEM
UNLOCK pop-up.
Note: Once the correct four-digit code is entered, the digital satellite receiver will remain
unlocked until you power the digital satellite receiver off. At that time all locks and limits will be
enforced again.
PAGE 7-7
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Preferences
By changing the various options on the PREFERENCES screen, you can customize the digital
satellite receiver to operate in the way that best suits your needs.
You can access the PREFERENCES screen at any time and as
often as you like to change any of these settings. Making changes
cannot harm your DIRECTV System in any way.
The PREFERENCES screen
Places to go from the PREFERENCES screen
Advanced
When you select Advanced, the ADVANCED PREFERENCES screen will be displayed. Here, you
can set options including your digital satellite receiver ID, preferred data port, phone prefix, and screen
ration. You can also reset all options to the factory default settings.
Things to do in the PREFERENCES screen
MultiColor
The MultiColor option allows you to choose whether or not programs in the on-screen guide will be
color coded to indicate their category. When enabled, programs that are movies will appear on a rose
background, sports on a green background, and news on a brown background. All other program
categories will continue to appear on a blue background.
Chan. Tags
The Chan. Tags option will influence only the appearance of the PROGRAM GUIDE styles. With
this control, you may choose whether the channel tags will appear as channel numbers and call signs or
as network logos.
Chan. Sort
By default, “Channel Sort Option” is set to Number. This numerically lists channels in the program
guide. Setting this option to Name will display channels in alphabetical order.
NOTE: If you sort the channels by Name, please take note. Using the
and
keys to step
through the channels will appear to change channels a random order when, in fact, the channels
are sorted and tuned to in alphabetical order.
PAGE 7-8
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
Scheme
The SCHEME pop-up menu enables you to select a color scheme for your on-screen guides and
menus.
Language
The DEFAULT LANGUAGE pop-up menu enables you to specify the language track for programs
you watch. While English is the default language, you may choose an alternate language. If your
chosen language is available for the program, you will hear it in that language. Otherwise, you will
hear will be the primary language in which the program produced.
Filters
The default setting for Filters is “Temporary.” With a setting of “Temporary,” each time you leave the
on-screen guide, all filters other than Channel List will reset (all categories and complete class). If you
change the Filters setting to “Persistent,” any filtering that you should happen to do will survive
exiting the on-screen guide and be in effect for the OneLine Guide and even later when returning to
the on-screen guide at a later time.
Advanced Preferences
The ADVANCED PREFERENCES screen contains options that are less likely to require changes
once they are set. Most users will not make any
changes to this screen. This screen also provides a
means to reset all preference options to the factory
defaults.
The ADVANCED PREFERENCES screen
Things to do in the ADVANCED PREFERENCES screen
Receiver ID
Someday, you may choose to get a second digital satellite receiver. If both receivers are in the same
room or if you are using an RF remote control or a remote control extender, you may experience
interference between signals. To avoid this “cross talk,” simply highlight the Receiver ID button and
press
on the remote control to be used for that specific digital satellite receiver. Remember to
set your remote control to the desired code first. For information regarding changing the remote control
code, see the chapter “Programming Your Remote Control.”
PBX Access
In some installation environments you may need to dial a PBX Access number to connect to an outside
line. Commonly this is either an 8 or a 9. You may specify up to 3 digits.
Note: This is NOT the first three digits of your telephone number or area code and should be left as “- -“ if you do not need to dial numbers to obtain an off-site dial tone.
PAGE 7-9
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Screen Ratio
Screen Ratio should be set to 4:3 for most televisions, which is the default. This indicates that you are
using a standard format television screen. However, if you have a wide-screen television, you may
want to change this setting to the 16:9 option. While setting this option to the wrong format will not
harm your TV, it may cause a distorted picture.
Channel Lock
The Channel Lock setting provides a way for you to set your digital satellite receiver to permanently
stay on a specified channel. When the setting is anything other than “- - - -” the digital satellite receiver
will always power up on that channel and will ignore any attempts to change the channel. To allow
channel changing to function again, set this option back to “- - - -.”
Input Key
The Input Key option allows you to enable or disable the functionality of the
key on your
remote control. This is useful if you are not using the local TV pass through capability of your digital
satellite receiver and want to avoid getting a snowy picture from inadvertent presses of the
key.
Please note that the pass through capability happens automatically when the digital satellite receiver is
powered off.
Demo Mode
The Demo Mode is a feature that is primarily intended for in-store presentations. When enabled, the
digital satellite receiver will step through a variety of features and display messages decribing these
features. While pressing any key will allow you to regain operation of your digital satellite receiver,
this is only temporary. After several minutes of non-interaction, the demonstration will begin again. To
stop the demonstration mode permanently, disable the Demo Mode via this button.
Factory Defaults
If you ever want to reset the digital satellite receiver preferences, select the Factory Defaults button.
Limits
The LIMITS screen provides settings to help you control the viewing restrictions of satellite
programming. These limits, when accompanied by the CHANNEL
LISTS, put a great degree of control in your hands.
The LIMITS screen
PAGE 7-10
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
Places to go from the LIMITS screen
TV Allow
When you select TV Allow, the TV ALLOWANCE screen will be presented. If your receiver is
locked, you will need to enter your passcode to access this screen.
From the TV ALLOWANCE screen you can specify the hours that
satellite programming can be viewed on your receiver. This is done
by highlighting each of the days you wish to control and pressing
. After selecting a day of the week, you can set an acceptable
start and end viewing period or a total viewing duration.
For the TV allowance to be enforced, the digital satellite receiver
must be locked, as described earlier in this chapter.
The TV ALLOWANCE screen
Things to do in the LIMITS screen
Max Rating
Program ratings indicate the suitability of a program’s content for a given audience. For families with
younger children, a lower rating limit may be desirable.
Highlight the Max Ratings button and press
to display the
MAX RATING pop-up menu where you set the limit. When the
digital satellite receiver is locked, the passcode must be entered to
change the ratings limit.
Determine the highest allowable rating for your family and highlight
it. When you press
all ratings up to and including the chosen
rating will be checked. All higher ratings will be cleared. You may
choose to Lock All or Allow All instead of setting a specific limit.
For the rating limit to be enforced, the digital satellite receiver
must be locked. Locking is described earlier in this chapter.
The RATING pop-up panel
Max Spending
Pay per view access enables you to purchase special, limited-broadcast events such as sporting events
and movies. You can set the maximum purchase price on a per-event
basis. To change the displayed limit, highlight the Max Spending
button and press
to display the SPENDING LIMIT pop-up
panel. When the digital satellite receiver is locked, the passcode will
be needed to change the ratings limit.
Use the number keys on the remote control to set the limit or use the
and keys to increase or decrease each digit. Use the and
keys to highlight the digit that you want to change.
Highlight OK and press
to confirm the entered amount.
Selecting Cancel will leave the spending limit unchanged.
The RATING pop-up panel
For the spending limit to be enforced, the digital satellite
receiver must be locked as described earlier in this chapter.
PAGE 7-11
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Channel Lists
Channel Lists are provided to help you organize the hundreds of available channels into groupings that
suit the needs of your household. Each list can contain as many or as
few channels as you would like. You can customize these groupings
in a variety of ways. For example, Fav. A could be Dad’s favorite
channels, Fav. B could be Mom’s favorites, Fav. C could be the
kids’ channels, and Family could be all channels that Mom and Dad
have deemed appropriate for the entire family. Each of the lists, with
the exception of Family, can be renamed.
NOTE: Once the digital satellite receiver is locked, only existing
Family list channels will be accessible. If the Family list has not
had channels added to it, no channels can be viewed without first
unlocking the digital satellite receiver. To avoid this
inconvenience, set up the Family list before locking the digital
satellite receiver.
The CHANNEL LISTS setup screen
Places to go from the CHANNEL LISTS screen
Rename
When you highlight the Rename button and press the
key, a Rename List pop-up menu appears.
You can choose any of the first three lists to be renamed. The All, Family, and Top 10 lists cannot be
renamed. Once you have selected a list, a Rename List entry keyboard pop-up panel appears. You can
highlight the desired letter using the , , , and keys. Press
to enter the letter. When you
have finished, choose OK.
Auto Set
AutoSet is designed to help in the initial programming of your channel lists. When you select the Auto
Set button, a pop-up menu appears showing each of the channel lists. Highlight and select a channel
list to be programmed. Once selected, the Auto Set Progress pop-up status panel appears. It will take
several minutes for the digital satellite receiver to scan through all channels and determine which ones
you are authorized to receive. The results of this scan will be stored in the designated channel list.
Note: Auto Set may exclude some channels such as the Music Choice channels or include some
pay per view channels. This does not mean that the digital satellite receiver is faulty. These
channels were excluded or included due to the digital satellite receiver’s analysis process. You
may edit the lists manually to correct these oversights.
Clear
You may decide to remove all channels from a particular list later on. Selecting Clear will allow you to
clear all channels from a chosen list. You may then add channels back in.
Set
If you decide to include all channels in a particular list, selecting Set will allow you to specify the list.
You may then remove channels from this list if you so choose.
Things to do in the CHANNEL LISTS screen
Tag Boxes
The four columns of small boxes on the right hand side of the screen are the Tag Boxes. The first three
columns are the lists traditionally known as Fav.A, Fav.B, and Fav.C. The farthest right hand column
is the Family list.
PAGE 7-12
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
In the CHANNEL LISTS screen, use the , , , and keys to highlight the button that corresponds
to the channel number and list that you wish to change. Press the
key to add or remove the
check mark, which indicates that the channel in that row is included in the list shown at the top of the
column.
To help you decide whether to include or exclude a certain channel, the title of the currently airing
program for that channel will appear at the top of the screen.
Remember that when the digital satellite receiver is locked, only channels in the Family list can
be viewed. This means that even though a channel appears on the Fav. A, B, C, or All Channels list,
the selected channel must also be on the Family list in order to see or hear it.
For the Family List limit to be in force, the digital satellite receiver must be locked. Locking is
described earlier in this chapter. When the system is locked the passcode will be needed to modify the
settings of the channel lists.
TurboTune™
The TURBOTUNE SETUP screen is used to specify which nine channels that will appear in the
TurboTune pop-up panel that shows over video when
is
pressed.
The TURBOTUNE setup screen
Things to do in the TURBOTUNE SETUP screen
Set Channel
Using the , , , and keys, highlight one of the nine channel boxes. You can enter the desired
channel using the number keys on the remote control, or by using the
and . Pressing
while highlighting one of the channel boxes will also initiate a pop-up panel that will allow you to set
the channel using the and keys on the remote control or the digital satellite receiver’s front panel.
PAGE 7-13
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Installation
The INSTALLATION screen provides the utilities that makes the setup and testing of your system
simple and convenient.
The INSTALLATION screen
Places to go from the INSTALLATION screen
System Test
The System Test button takes you to the SYSTEM TEST screen.
Things to do in the INSTALLATION screen
Here, the quality of the satellite signal is automatically displayed. In addition to using this at
installation time, you can use it to troubleshoot if you experience loss of signal, momentary video
freezing, or similar problems.
Transponder #
You may want to try different transponders troubleshoot satellite signal reception problems. Each
transponder transmits multiple programs at a time. The transponder shown when the screen first
displays represents the one associated with the last viewed program. By moving the highlight to the
transponder area, you can enter a number from 01 to 32. Different transponders may show varying
signal strengths. This is normal unless the variations are extreme (such as 40 and 90). In the event of
signal reception problems, customer service representatives may ask for signal strength on a different
transponder. Do not change transponders trying to find the best signal since the transponder will
automatically change depending on the channel you want to view.
Another signal strength utility that you may find useful is the Cable Test that can be found in the
SYSTEM TEST screen.
Position
After selecting Position from the INSTALLATION screen a pop-up menu called Alignment Mode
will appear. You can enter your location by either Align by ZIP or Align by LAT/LONG. After making
your selection, the appropriate pop-up entry panel will appear. Use the and keys or use the
numeric keypad to change the value of the digits. Press the key to advance or the key to back up.
Once you have entered all of the correct digits, select OK. The calculated results on the proper
direction to point your satellite dish antenna will be displayed.
New Card
The NEW CARD screen provides a way for service providers to distribute new access cards. Should
you be issued a new card, you will need to activate it. Follow the on-screen instructions carefully to
PAGE 7-14
THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
initialize it. Once the process has begun, your old access card will no longer allow viewing. You
should not interrupt the process once it has begun. An interruption could cause both the old and the
new card to become invalid. When the process is complete, your new access card will be usable, while
the old card will no longer be valid.
System Test
Whenever you experience a problem with your satellite system, you can use the SYSTEM TEST
screen, which runs a series of internal diagnostics that will provide
you with basic information about the status of your system.
SYSTEM TEST screen
Things to do in the SYSTEM TEST screen
Receiver Test
Depending on your test results, you may be able to remedy the problem yourself. For example, if your
Access Card is missing, verify that it is facing the right direction and try reinserting it. A “No Dial
Tone” message indicates that the phone line is in use or the digital satellite receiver is disconnected
from the phone line. If you cannot remedy a problem yourself, call your dealer or the Customer Care
Center at 1-800-274-8995 and provide the technician with a complete description of the problem and
the results of the system test. The technician will assist you with additional repair information and
instructions.
Cable Test
When Cable Test is selected the digital satellite receiver scans through all transponders a displays the
signal strength for each. If there are any detectable problems, you will be notified of the most likely
cause of the problem. Otherwise, you may simply find this test to be a convenient way to analyze your
signal quality.
PAGE 7-15
PROGRAMMING
YOUR REMOTE
CONTROL
8
You can use the remote control that came with your digital satellite receiver to control other
components in your entertainment system. The remote control will control
your digital satellite receiver and most brands of TVs brands and VCRs.
Programming the Remote
Control
There are two ways to program your remote control to match you equipment:
code scan and code entry. Code scan can take some time, but it avoids having
to refer to this manual to program your remote control. Code entry saves
some time but you will need to look up the codes assigned to the devices.
Programming Mode
Keep your remote control aimed at the device you want to control during this
process. The remote control will send out the “power” command for the
device being programmed.
While holding down the device key (i.e., TV) that you are programming,
press the “Mute” key for one full second. Then release the keys. The device
key should light and stay lit. If it doesn’t, repeat the process.
Then choose either the code scan or code entry method.
Code Scan
Once you are in programming mode, repeatedly tap the
key to step
through the codes, sending out the power command. This could take some
time since there are could be many for each type of device. When your device
shuts off, you have found the code. If you inadvertently go past a code that
responded, or realized that you may not have been aiming the remote at the
device, you can use the
key to step backward through the codes. Press the
key to verify that you haven’t missed the code. In order to lock in the
code, press the device key again. The remote will remember the code until
you reprogram it.
Code Entry
First, look up the device type and brand in the following charts. You will find
a list of numbers; one or more of which should operate your device. If there is
more than one code, you will need to try each of them to find the one that
works best.
The remote control.
Once you are in code entry mode, enter the three-digit code. Press the device
key being programmed once again to lock in the entered code. The remote
will remember the code until you reprogram it.
PAGE 8-1
DIGITAL SATELLITE SYSTEM OWNER’S MANUAL
Test if the entered code matches your device by pressing the
key. If the device works, you’re all
set. Otherwise, repeat the process using the next code for your brand or try the code scan procedure.
TELEVISION
Admiral
A Mark
Akai
Amstrad
Anam
AOC
Audiovox
Blaupunkt
Candle
Capehart
Cetronic
Citizen
Classic
Concerto
Contec
Coronado
Craig
Crown
Curtis Mathes
CXC
Daewoo
Daytron
Dynasty
Dynatech
Electrohome
Emerson
Fisher
Funal
Futuretech
GE
Goldstar
Hall Mark
Hitachi
Infinity
JBL
JCPenny
Jensen
JVC
KEC
Kenwood
Kloss
KMC
KTV
Lodgenet
Logik
Lauxman
LXI
Magnavox
Marantz
Matsui
Memorex
Metz
MGA
Minerva
Mitsubishi
MTC
NAD
NEC
PAGE 8-2
CODE NUMBER
072 081 160 161
112 143
070 146
052
043 054 056 080 112
070 004 058 112
076 120
088
070 002 003 004
058
043
070 002 003 004 043
103 143
043
004
043 050 051
143
043 054 191
043 143
070 101 143 004
043
076 103 004 016 043
120 127 143 128 136
044
004 143
043
062
024 076 120 143
004 005 028 043 047
050 051 076 120 143
153 154 155 070 096
007 057
028 043
043
160 165 161 070 008
034 056 073 074 130
167 004 145
004 106 110 112 119
143 193
004
011 004 009 010 012
075 143 007 072
164
164
070 004 008 009 030
101 160 024 143 156
013
038 001 083 034
043
070 001
002 059
143
043 143 154 070
072
072
004
007 015 052 081 160
164 059 070 003 004
061 063 064 022 094
160
070 164
164
004 007 072
088
024 070 004 024 028
088
024 004 040 042 028
070 004 062 101
015 025
070 040 016 056 024
TELEVISION
131
101
114
192
048
151
191
009
155
127
023
065
060
127
042
146
130
CODE NUMBER
134 019 004
Nikei
043
Onking
043
Onwa
043
Optonica
019 081
Panasonic
034 080 056 164
Philco
164 070 003 059 060
004 056 063 024
Philips
164 093 038 005 059
070 003 004
Pioneer
025 070 004 018 023
Portland
004 143 065
Proscan
160 161 167 145 065
Proton
004 058 131 143 171
Quasar
034 056 080 164
Radio Shack
004 019 043 127 143
RCA
160 161 156 165 065
004 023 024 056 074
167 145
Realistic
007 019 043 047
Runco
072 130
Sampo
070 004 058
Samsung
101 004 050 089 105
127 143 133
Sanyo
007 020 053 057 082
Scott
004 028 043 048 143
Sears
015 030 028 094 004
057 082 143 160 167
Sharp
081 004 014 019 022
143 029
Siemens
088
Signature
072
Sony
001 085 126 166 079
Soundesign
028 003 004 043
Spectricon
112
SSS
004 043
Supre Macy
002
Sylvania
070 003 059 060 063
127 160 164 044
Symphonics
194 052
Tandy
081
Tatung
056 062
Technics
034 080
Techwood
004
Teknika
002 003 004 024 028
072 101 143
Telerent
072
Tera
173
Tmk
004
Toshiba
015 030 007 040 062
Universal
008 009
Video Concepts 146
Vidtech
004
Wards
004 019 064 008 009
060 061 063 072 074
164 165
Westing House 076 120
Yamaha
070 004
York
004
Yupiteru
043
Zenith
072 073 095 103
Zonda
112
VCR
Aiwa
Akai
VCR
Brooksonic
Canon
Capehart
Craig
Curtis Mathes
Deawoo
064
127
190
173
070
152
160
007
028
064
043
101
028
143
CODE NUMBER
034
016 043 046 124 125 142
146
Ampro
072
Anam
031
Audio Dynamics 012 023 039 043
CODE NUMBER
035 037 044 129 152
028 031
108
003 040 135
031 041 156
117 119 005 116 007
065 108 110 112
Daytron
108
Dimensia
156
DBX
012 023 039 043
Dynatech
034 053
Electrohome
059
Emerson
006 029 035 025 027
036 037 046 101 129
138 017 031 044 152
153
Fisher
003 008 009 010
Funai
034
GE
031 072 144 147 063
107 109 156 126
Go Video
040 132 136
Goldstar
101 123 012 013 114
Harman Kardon 012 045
Hitachi
004 026 034 063 137
156
Instantreplay
031
JCL
031
JCPenny
012 013 040 101 156
Jensen
043
JVC
048 050 043 130 060
031 150 055 158
Kenwood
014 034 047 048 023
Lloyd
034
LXI
034 003 009 017
Magin
040
Magnavox
067 031 034 041 068
160 064
Marantz
067 069 031 067 012
Marta
101
Matsui
027 030
MEI
031
Memorex
102 101 003 010 014
034 053 072 139 134
MGA
045 046 059
Minolta
013 156
Mitsubishi
059 061 046 051 142
045 162
MTC
034 040
Multitech
024 034
NEC
012 023 043 048 039
Nordmende
043
Optonica
053 054
Panasonic
070 133 031 066 161
Pentax
013 031 063 156
Philco
031 034 067
Philips
031 067 034 101 054
Pilot
101
Pioneer
021 013 048
Portland
108
Quartz
002 014
Quasar
070 133 161 031 066
Radio Shack
123
RCA
107 109 144 147 151
041 034 040 156 031
Realistic
003 008 010 014 031
040 053 054 101
Rico
058 078
Salora
014
Samsung
102 040 032 104 107
112 113 115 120 122
010
034
131
157
151
150
066
012
154
023
031
013
071
013
140
034
109
125
PROGRAMMING YOUR REMOTE CONTROL
VCR
Sansui
Sanyo
Scott
Sears
Sharp
Shintom
Signature
Sony
CODE NUMBER
159
043 048 135 022
003 010 102 007 014
017 037 044 129 131
159
003 008 009 010 013
017 081 101
031 054 053
024
034
056 057 058 003 052
031 155
134
112
014
149
VCR
Soundesign
STS
Sylvania
Symphonic
Tandy
Tatung
Teac
Technics
Teknika
TMK
Toshiba
CODE NUMBER
034
013
031 059 034 067
034
010 034
039 043 023
034 039 043 023
031 070
031 019 034 101
006
112 008 131 047 059 082
013 042
VCR
Totevision
Unitech
Vector
Research
Video Concepts
Videosonic
Wards
Yamaha
Zenith
CODE NUMBER
040 101
040
012
012
040
003
053
012
072
058
046 034 141
013
054
043
080
024
017
034
056
031 034 040
131
039
048 034 101
Using the Remote Control
Once your codes are entered, you are ready to start using your universal remote control. The device
keys allow you to switch from one device to another. Some keys behave in a special way. They control
one device while you are actually in another device mode. For instance, while in SATellite mode,
pressing Volume +/- controls your TV’s volume—not a digital satellite receiver volume. This is
because the remote control knows that there is no volume control on the digital satellite receiver.
Advanced feature keys (i.e.
,
) are not supported for devices other than your digital
satellite receiver. For other devices, only the primary keys (i.e.
and ,
) will function.
•
For Sony-brand devices, use the
•
For RCA-brand devices, the device key (i.e., “TV” or “VCR”) might be the “power on” key and
is the power off key.
key as the “Enter” key.
Switching the Remote Control to Operate Additional
Digital Satellite Receiver
Your remote control can be reprogrammed to operate additional digital satellite receivers. This may be
necessary in situations where multiple digital satellite receivers are located in the same general area
and can pick up signals intended for each other.
To switch the remote control, simply press and hold the
key while entering the receiver ID.
The receiver ID can be 001 through 004. Do not forget the two zeros. Remember to access the
ADVANCED PREFERENCES screen using the keys on the front of the digital satellite receiver to
pair it with the remote control.
Identifying Codes that Have Been Stored
You can determine the codes that are stored in your remote control. This may be useful for
reprogramming additional remote controls later on.
1. Press the device key and the “Mute” key simultaneously.
2. Press the
key and count the number of times the red light on the top of the remote control
blinks. Each digit of the three-digit code is separated by a 3-second period the light is off. For example,
if the code number is 021, the light will blink 10 times (for “0”), pause three seconds, blink twice,
pause three seconds, and blink once.
PAGE 8-3
QUESTIONS
AND
ANSWERS
APPENDIX
A
Questions? Did we forget to tell you something? Many people, over time, have questions about their
DIRECTV System. We have compiled the most common of these questions and the answers
in this appendix. We hope they help!
Q
I had a signal but now I am getting a message “Searching for satellite signal. To access related
utilities, press
.” What happened?
A
Rain clouds and snow can affect the satellite signal reception. This loss of signal is temporary.
Also check for new growth on trees and bushes that could be blocking the signal. One other
possibility is that the wind or someone has moved the satellite dish antenna.
Q
Why can’t I control my TV?
A
Before you can control your TV, VCR, or any other device, besides your digital satellite
receiver, you must program your remote control to match your different devices. See the
chapter, “Programming Your Remote Control” in this manual for specific instructions. If you
have already successfully programmed your remote control, try pressing the appropriate
device key to put your remote in the proper mode. Then try controlling that device. Also,
make sure that the batteries in the remote control are good.
Q
My digital satellite receiver does not respond when I press keys. What’s wrong?
A
Most likely, if the front panel keys work but the remote control doesn’t work, try pressing the
“SAT” key before trying to control the digital satellite receiver. If that doesn’t work, press the
“SAT” and “Mute” keys together and try again. If that doesn’t work, or if the front panel keys
don’t work either, unplug your digital satellite receiver for 30 seconds, then plug it back in.
Since your digital satellite receiver is a computing device it is susceptible to erratic changes in
power and/or signal, just as any other computer, and these sudden changes can cause it to
become “confused.”
Q
Some channels look good, while others freeze or indicate that no signal is available. What’s
wrong?
A
The most common causes for this behavior relate to the cable between your digital satellite
receiver and the satellite dish antenna. Confirm that RG-6 (not RG-59) cable is used and does
not exceed 100 feet in length. Longer cable runs require amplification. This special amplifier
is available from your dealer.
Q
How can I watch one satellite program while recording another?
A
With only one digital satellite receiver, unfortunately, you can’t. Each receiver can only
decode one channel at a time.
DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL
Q
I’m getting a message to call some extension. Why?
A
There are many different reasons for this. If you want to watch the channel that is displaying
the message, call the service provider for assistance. For channels below 900, call DIRECTV
at 1-800-DIRECTV (347-3288). For channels in the 900s, call USSB at 1-800-204-USSB
(8772).
Q
Why don’t I have an on-screen offer to purchase pay per view programs?
A
There are three possibilities; your digital satellite receiver must be connected to a phone line
and it is not, or your service provider doesn’t realize that your phone line is connected, or
your service provider has disabled your ability to make on-screen purchases. Call your service
provider, at either 1-800-DIRECTV (347-3288) or 1-800-204-USSB (8772), for assistance.
Q
Can I receive my local TV programs through my digital satellite receiver?
A
To receive local programming you will need either a traditional antenna (i.e. roof mounted,
attic mounted or rabbit ears) or “lifeline” cable TV. Connect this signal to the IN FROM
ANTENNA on the back of your digital satellite receiver. Use the
key to switch
between satellite programming and local programming provided on the OUT TO TV
connector.
Q
If I have questions about my DIRECTV System or need to have it serviced, who should I
call?
A
For issues regarding your equipment, contact us directly at 1-800-274-8995. If you would
like, call your dealer first. They are most familiar with your installation and needs. Also, they
are likely to be local to you.
If you need assistance with your subscription, such as adding channels, contact the service
provider. For channels below 900, call DIRECTV at 1-800-DIRECTV (347-3288). For
channels in the 900s, call USSB at 1-800-204-USSB (8772).
Q
I think I set an event to record on my VCR, but when I played the tape back nothing was
there. What could be wrong?
A
There are several possible reasons for this. First, check that the VCR was programmed
correctly and left turned off and the input matches the output from your digital satellite
receiver. Confirm that you were authorized to tape the chosen program.
Q
I picked up my telephone and it was making a hissing and squealing sound. Why?
A
Your digital satellite receiver was reporting any pay per view activity that may have occurred
to the service providers. This happens very rarely and lasts for only a minute or so.
Q
What if my question isn’t listed here?
A
Call your dealer or the Customer Care Center at 1-800-274-8995. We will do our very best to
answer your questions.
LIMITED WARRANTY
Hughes Network Systems (HNS) provides the following limited warranty on your DIRECTV System from Hughes Network
Systems.
This limited warranty is in lieu of all other warranties, whether express, implied, or statutory, including, without limitation,
the implied warranties of merchantability and fitness for a particular purpose. HNS shall not be liable for damages in
excess of the purchase price of the product less reasonable amount for use and wear, or for any incidental, special,
punitive, or consequential damages of any nature whatsoever, or for any delays, loss of use, time, profits, revenue or
savings, any commercial loss, inconvenience, damage to buyer's or to other person's property, arising from the use or
inability to use the product, or otherwise for any failure to perform. HNS neither assumes nor authorizes any customer
care center or any other person or entity to assume any other obligation or liability beyond that which is provided for in
this limited warranty. No oral or written information or advice given by HNS, its dealers, distributors, agents or employees,
shall create a warranty or in any way increase the scope of this warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied
warranties, so the above limitations or exclusions may not apply to Purchaser.
This Limited Warranty gives specific legal rights to Purchaser, and Purchaser also may have other rights which may vary
from state to state.
PROVISIONS
Your HNS DIRECTV System equipment (the satellite dish antenna, the digital satellite receiver, and the remote control) is warranted against
defects in materials/workmanship for parts and labor:
The digital satellite receiver and satellite dish antenna (including the LNB) are warranted from date of purchase for ninety (90) days for
parts and labor, and for one (1) year for parts only.
The remote control is warranted from date of purchase for ninety (90) days for parts and labor.
This l imited warranty does not cover:
•
•
a unit that has been modified
•
shipments to HNS that are damaged
damage from misuse, negligence, or
in transit
accident
•
removal and reinstallation of
•
any installation, or damages caused
equipment for repair
by installation
•
loss of programming
This limited warranty is not transferable and is valid only in the United States
•
•
•
•
damage due to lightning (power
surges, nearby strikes)
acts of God
cost of shipping to HNS
batteries or cables after installation
SERVICE
If you have any questions or encounter any problems, you may contact your authorized HNS dealer or call our Customer Care Center, at
1-800-274-8995. To ensure prompt and efficient service, please have your model and serial numbers handy. Space to note these numbers
is provided inside the front cover of this manual. In the event of repair or replacement, you will need these numbers, along with your bill of
sale.
RETURN PROCEDURES
In the event that your equipment must be repaired or replaced, you can:
•
•
contact your authorized HNS dealer or call our Customer Care Center to find the authorized service center nearest you.
OR
choose the “replace after receipt” option, whereby you must ship HNS your defective equipment and, once your unit is received, a
new or refurbished unit (at the sole discretion of HNS) will be shipped to you.
OR
•
choose the “advance replacement” option, whereby a new or refurbished unit (at the sole discretion of HNS) will be shipped to you
after you have provided an accepted credit card number for collateral purposes. Once you receive the replacement part from
HNS, return your defective equipment within the specified time period to avoid being charged for the advanced part.
If the warranty on the equipment has expired, the Customer Care technician will provide you with an estimate of the cost to replace the
unit when the RMA is assigned.
PACKING INSTRUCTIONS FOR EQUIPMENT TO BE RETURNED
1.
Call the Customer Care Center. The Customer Care technician will give you an RMA (Return Merchandise Authorization) and a
mailing address for returning your unit.
2.
If you are returning the digital satellite receiver, please keep your access card and return only the digital satellite receiver .
3.
Pack the unit in the original box and packing material, if possible, or in other packaging that provides adequate protection for
shipping. Include your name and address, the model number, the serial number, and a copy of the bill of sale.
4.
Write: "Attention: RMA #" (the number given to you by the Customer Care technician) on the return shipping label.
5.
Insure the shipment for the full replacement value.
If the warranty on the equipment has expired, the Customer Care technician will provide you with an estimate of the cost to replace the
unit when the RMA is assigned.
Part # 1027602-0001 (Revision: B)
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