Specifications | D-Link DWL-G800AP Router User Manual

TM
D-Link AirPlus Xtreme G
DWL-G800AP
802.11g Wireless Range Extender
Manual
Building Networks for People
Contents
Package Contents ................................................................................3
Introduction............................................................................................4
Connections .......................................................................................... 5
LEDs ....................................................................................................6
Features ...............................................................................................7
Wireless Basics ....................................................................................8
Installation Considerations ..................................................................10
Getting Started .................................................................................... 11
Using the Configuration Menu..............................................................13
Networking Basics .............................................................................24
Troubleshooting ...................................................................................39
Technical Specifications ......................................................................46
Contacting Technical Support ..............................................................49
Warranty .......................... ...................................................................50
2
Package Contents
Contents of Package:
D-Link AirPlus Xtreme G DWL-G800AP
802.11g Wireless Range Extender
Power Adapter-DC 5V, 2.5A
TM
Manual and Warranty on CD
Quick Installation Guide
If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a different voltage rating than the one included with the
DWL-G800AP will cause damage and void the warranty for this product.
System Requirements for Configuration:
Computers with Windows, Macintosh, or Linux-based
operating systems with an installed Ethernet adapter
Internet Explorer Version 6.0 or Netscape Navigator Version
6.0 and Above
3
Introduction
At up to fifteen times the maximum wireless signal rate of previous wireless devices (up
to 108Mbps* in Super G mode), you can work faster and more efficiently, increasing
productivity. With the DWL-G800AP, bandwidth-intensive applications like graphics or
multimedia will benefit significantly because large files are able to move across the
network quickly.
The D-Link AirPlus XtremeTM G DWL-G800AP Wireless Range Extender is an enhanced
802.11g high-performance, wireless device. It is an ideal way to extend the reach and
number of computers connected to your wireless network.
The DWL-G800AP can act as an access point or a wireless repeater. In repeating mode,
the DWL-G800AP repeats the wireless signal of D-Link AirPlus XtremeTM G access
points and wireless routers to extend the range of your wireless network.
Unlike most 802.11g devices, the DWL-G800AP is capable of data transfer rates up to
108Mbps* when used with other D-Link AirPlus XtremeTM G products such as the
DWL-G520 Wireless PCI Adapter, DWL-G650 Wireless Cardbus Adapter, and the DI624 Wireless Router.
The DWL-G800AP is compatible with most popular operating systems, including
Macintosh, Linux and Windows, and can be integrated into a large network.
The DWL-G800AP has the newest, strongest and most advanced security features
available today. When used with other 802.11 WPA (Wi-Fi Protected Access) and 802.1x
compatible products in a network with a RADIUS server, the security features include:
WPA:
Wi-Fi Protected Access which authorizes and identifies users based on a
secret key that changes automatically at regular intervals. WPA uses TKIP
(Temporal Key Integrity Protocol) to change the temporal key every 10,000
packets (a packet is a kind of message transmitted over a network.) This ensures
much greater security than the standard WEP security. (By contrast, the previous
WEP encryption implementations required the keys to be changed manually.)
802.1x: Authentication which is a first line of defense against intrusion. In the
authentication process, the Authentication Server verifies the identity of the
client attempting to connect to the network. Unfamiliar clients would be denied
access.
For home users that will not incorporate a RADIUS server in their network, the security
for the DWL-G800AP, used in conjunction with other WPA-compatible 802.11 products,
will still be much stronger than ever before. Utilizing the Pre-Shared Key mode of
WPA, the DWL-G800AP will obtain a new security key every time it connects to the
802.11 network. You only need to input your encryption information once in the
configuration menu. No longer will you have to manually input a new WEP key frequently
to ensure security. With the DWL-G800AP, you will automatically receive a new key
every time you connect, vastly increasing the safety of your communication.
*Maximum wireless signal rate derived from IEEE Standard 802.11g specifications. Actual data throughput
will vary. Network conditions and environmental factors lower actual data throughput rate.
4
Connections
Receptor
for the
Power
Adapter
Pressing the
Reset Button
restores the DWLG800AP to its
original factory
default settings.
5
The LAN Port is AutoMDI/MDIX. You can
insert either a
straight-through or a
crossover Ethernet
cable in this port in
order to connect the
DWL-G800AP to the
local network.
LEDs
LED stands for Light-Emitting Diode. The DWL-G800AP Wireless Range Extender has
2 LEDs as shown below:
Power:
Wireless
Link/Act:
A steady green light indicates a
connection to a power source.
A steady green light indicates a good wireless
connection. A blinking light indicates that the
DWL-G800AP is receiving/transmitting from/to
the wireless network.
6
Features and Benefits
Extends the range of your wireless network.
Up to 5X Faster with D-Link AirPlus XtremeTM G Products - high-speed wireless
data transfer rates up to 54Mbps. With increased data rate and capacity, the
DWL-G800AP delivers media rich content such as digital images, videos, and
MP3 files much faster than standard 802.11b networks.
Fully 802.11b Compatible – Fully compatible with the IEEE 802.11b standard
and interoperable with all existing 802.11b compliant devices.
Easy setup with the setup wizard.
Web-based interface for Managing and Configuring – Easy-to-use interface
independent of the operating system.
2 Different Operation Modes – Capable of operating in Access Point or Repeater
mode. In Repeater mode the DWL-G800AP will extend your existing wireless
network up to 328 feet when used with the D-Link AirPlus Xtreme G DI-624
Enhanced Wireless Router-Firmware 2.37 or newer (Rev.C); as well as other
802.11g and 802.11b standards-compliant routers and access points.
Auto-MDI/MDIX Ethernet port.
7
Wireless Basics
D-Link wireless products are based on industry standards to provide easy-to-use and
compatible high-speed wireless connectivity within your home, business or public access
wireless networks. D-Link wireless products will allow you access to the data you want,
when and where you want it. You will be able to enjoy the freedom that wireless networking
brings.
A wireless local area network (WLAN) is a computer network that transmits and receives
data with radio signals instead of wires. WLANs are used increasingly in both home and
office environments, and public areas such as airports, coffee shops and universities.
Innovative ways to utilize WLAN technology are helping people to work and communicate
more efficiently. Increased mobility and the absence of cabling and other fixed
infrastructure have proven to be beneficial for many users.
Wireless users can use the same applications they use on a wired network. Wireless
adapter cards used on laptop and desktop systems support the same protocols as
Ethernet adapter cards.
People use WLAN technology for many different purposes:
Mobility - Productivity increases when people have access to data in any location
within the operating range of the WLAN. Management decisions based on real-time
information can significantly improve worker efficiency.
Low Implementation Costs - WLANs are easy to set up, manage, change and
relocate. Networks that frequently change can benefit from WLANs ease of
implementation. WLANs can operate in locations where installation of wiring may be
impractical.
Installation and Network Expansion - Installing a WLAN system can be fast and
easy and can eliminate the need to pull cable through walls and ceilings. Wireless
technology allows the network to go where wires cannot go - even outside the home or
office.
Inexpensive Solution - Wireless network devices are as competitively priced as
conventional Ethernet network devices.
Scalability - WLANs can be configured in a variety of ways to meet the needs of
specific applications and installations. Configurations are easily changed and range
from Peer-to-Peer networks suitable for a small number of users to larger Infrastructure
networks to accommodate hundreds or thousands of users, depending on the number
of wireless devices deployed.
8
Wireless Basics (continued)
The DWL-G800AP is compatible, in default mode, with the following wireless products:
D-Link AirPlus Xtreme G DWL-G650
TM
Wireless Cardbus Adapters used with laptop computers
D-Link AirPlus Xtreme G DI-624-Firmware 2.37 or newer (Rev.C)
TM
Wireless Router
The DWL-G800AP is also interoperable with other 802.11g and 802.11b
standards-compliant devices.
Standards-Based Technology
The DWL-G800AP Wireless Range Extendert utilizes the 802.11b and the 802.11g
standards.
The IEEE 802.11g standard is an extension of the 802.11b standard. It increases the
data rate up to 54 Mbps within the 2.4GHz band, utilizing OFDM technology.
This means that in most environments, within the specified range of this device, you will
be able to transfer large files quickly or even watch a movie in MPEG format over your
network without noticeable delays. This technology works by transmitting high-speed
digital data over a radio wave utilizing OFDM (Orthogonal Frequency Division Multiplexing)
technology. OFDM works by splitting the radio signal into multiple smaller sub-signals
that are then transmitted simultaneously at different frequencies to the receiver. OFDM
reduces the amount of crosstalk (interference) in signal transmissions. The D-Link DWLG800AP will automatically sense the best possible connection speed to ensure the
greatest speed and range possible.
9
Wireless Basics (continued)
Installation Considerations
The D-Link AirPlus Xtreme GTM DWL-G800AP lets you access your network, using a
wireless connection, from virtually anywhere within its operating range. Keep in mind,
however, that the number, thickness and location of walls, ceilings, or other objects that
the wireless signals must pass through, may limit the range. Typical ranges vary depending
on the types of materials and background RF (radio frequency) noise in your home or
business. The key to maximizing wireless range is to follow these basic guidelines:
1
Keep the number of walls and ceilings between the DWL-G800AP and other
network devices to a minimum - each wall or ceiling can reduce your DWLG800AP’s range from 3-90 feet (1-30 meters.) Position your devices so that the
number of walls or ceilings is minimized.
2
Be aware of the direct line between network devices. A wall that is 1.5 feet thick
(.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At
a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that
the signal will travel straight through a wall or ceiling (instead of at an angle) for
better reception.
3
Building materials can impede the wireless signal - a solid metal door or aluminum
studs may have a negative effect on range. Try to position wireless devices and
computers with wireless adapters so that the signal passes through drywall or
open doorways and not other materials.
4
Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices
or appliances that generate RF noise.
10
Getting Started
On the following pages we will show you an example of an Infrastructure Network
incorporating the DWL-G800AP.
An Infrastructure network contains an access point or a wireless router. The
Infrastructure Network example shown on the following page contains the following
D-Link network devices (your existing network may be comprised of other devices):
2 wireless range extenders (one is used as an access point and the other as a repeater )
D-Link AirPlus Xtreme G DWL-G800AP
TM
A wireless router - D-Link AirPlus Xtreme G DI-624Firmware 2.37 or newer (Rev.C)
A laptop computer with a wireless adapter D-Link AirPlus Xtreme G DWL-G650
A desktop computer with a wireless adapter D-Link AirPlus Xtreme G DWL-G520
A cable modem - D-Link DCM-201
TM
TM
TM
11
Getting Started (continued)
2
1
Setting up a
Wireless
Infrastructure
Network
DWL-G800AP
3
DWL-G800AP
Access Point Mode
4
5
6
TM
Please remember that D-Link AirPlus Xtreme G wireless devices are pre-configured
to connect together, right out of the box, with their default settings.
For a typical wireless setup at home (as shown above), please do the following:
You will need broadband Internet access (a cable or DSL-subscriber line into
your home or office).
Consult with your cable or DSL provider for proper installation of the modem.
Connect the cable or DSL modem to the DI-624 router. (See the printed Quick
Installation Guide included with your router.)
Connect the router to the DWL-G800AP. (See the printed Quick Installation
Guide included with the DWL-G800AP.)
If you are connecting a desktop computer to your network, install the D-Link
AirPlus Xtreme G DWL-G520 wireless PCI adapter into an available PCI slot on
your desktop computer.
(See the printed Quick Installation Guide included with the network adapter.)
TM
Install the D-Link DWL-G650 wireless cardbus adapter into a laptop computer.
(See the printed Quick Installation Guide included with the DWL-G650.)
12
Using the Configuration Menu
After you have completed the Setup Wizard (please see the Quick Installation Guide that
came with the product) you can access the Configuration menu at any time by opening
the Web browser and typing in the IP address of the DWL-G800AP. The DWL-G800AP
default IP address is shown below:
Open the Web browser
Type in the IP address of the
DWL-G800AP
http://192.168.0.30
Note: if you have changed the default IP address assigned to the DWL-G800AP, make sure
to enter the correct IP address.
Type admin in the User name field
Leave the Password blank.
(However, if you have changed
the password, please enter the
correct password.)
Click OK
Home > Wizard
The Home>Wizard screen will
appear. Please refer to the
Quick Installation Guide for
more information regarding the
Setup Wizard.
13
Using the Configuration Menu (continued)
Network
LAN IP-
Dynamic IP Address- Select this option to receive a dynamic IP address from the DHCP server on your network.
Assign a static IP address to the DWL-G800AP.
This selection is recommended for ease of network configuration.
Static IP Address-
IP Address-
When Static IP Address is selected, you will input the static IP address of the DWL-G800AP into this field. The IP address must be within
the range of the IP addresses in your network.
Subnet
Mask-
Enter the subnet mask.
Gateway-
Enter the IP address of the router in the network.
Apply-
Click Apply to save the changes.
14
Using the Configuration Menu (continued)
Operating Mode -
Wireless > Repeater
AP Mode-Select this mode to use
the DWL-G800AP as an access
point.
Repeater-Repeater is the default
setting. Use this setting to repeat
the wireless signal of a D-Link
access point.
AP Name You can rename your
DWL-G800AP, especially if you
have more than one access point
on your network. (Available only
in AP mode.)
SSID (Service Set
Identifier) The name designated for a specific wireless local area network
(WLAN).
Site Survey - Click Site Survey to receive a list of networks that are available for
connection. Please see the screen on the following pages for more information on this
feature.
Channel - Select the channel from the pulldown menu. All devices on the network must
share the same channel to communicate. (Available only in AP mode.)
Authentication - Open System - Communicates the key across the network.
Shared Key - Devices must have identical WEP settings to
communicate.
WEP - Select Enable Encryption to use WEP (Wired Equivalent Privacy) on the
network. All devices on the network, including the access point, must share the same
WEP selection - either Enable or Disable.
WEP Encryption - Select either 64- or 128-bit length.
WEP Mode - Select ASCII or Hexadecimal mode and then input the appropriate
digits or letters into each Key field. You can create up to 4 keys. Select the key you
wish to use.
Hexadecimal digits consist of the numbers 0-9 and the letters A-F
ASCII (American Standard Code for Information Interchange) is a code for
representing English letters as numbers from 0-127
TX Rates - Select the transmission rate for the network.
Apply - Click Apply to save the changes.
15
Using the Configuration Menu (continued)
Wireless Repeater>Site Survey
Click Site Survey in the
Wireless configuration screen
displayed on the previous page.
The DWL-G800AP will scan the network. Please wait a few seconds for
this process to complete.
Site Survey Completed
The Site Survey displays the
features of each available network
as follows:
BSSID- Basic Service Set
Identifier is the 48-bit MAC
address of the wireless interface
of the access point.
SSID- Service Set Identifier is a
32-character name that
differentiates one WLAN from
another. All devices connecting to
a specific WLAN must use the
same SSID.
WEP- Yes in this column indicates
that WEP is enabled on the
network.
Channel- Displays the Channel the network is using.
Connect- Select the network to which you wish to connect and click Connect.
Exit- Click to exit the site survey function.
The information shown here allows you to select a network to join, or gives you the
information you need to configure your DWL-G800AP for a connection to a specific network.
16
Using the Configuration Menu (continued)
Wireless > Access Point
Operating Mode AP Mode-Select this mode to use the DWL-G800AP as an access point.
Repeater-Repeater is the default setting. Use this setting to repeat the
wireless signal of a D-Link access point.
AP Name You can rename your DWL-G800AP, especially if you have more than one access point
on your network.
SSID (Service Set Identifier) The name designated for a specific wireless local area network (WLAN).
Site Survey - Click Site Survey to receive a list of networks that are available for
connection. Please see the screen on the following pages for more information on this
feature.
17
Using the Configuration Menu (continued)
Wireless > Access Point (continued)
Channel - Select the channel from the pulldown menu. All devices on the network must
share the same channel to communicate.
Authentication Open System - Communicates the key across the network.
Shared Key - Devices must have identical WEP settings to communicate.
Wi-Fi Protected Access which authorizes and identifies users
WPA based on a secret key that changes automatically at regular
intervals. WPA uses TKIP (Temporal Key Integrity Protocol)
to change the temporal key every 10,000 packets (a packet is a
kind of message transmitted over a network.) This ensures much
greater security than the standard WEP security. (By contrast,
the previous WEP encryption implementations required the keys
to be changed manually.)
For home users that will not incorporate a RADIUS server in
WPA-PSKtheir network, the security for the DWL-G800AP, used in
conjunction with other WPA-compatible 802.11 products, will still
be much stronger than ever before. Utilizing the Pre-Shared
Key mode of WPA, the DWL-G800AP will obtain a new security
key every time it connects to the 802.11 network. You only need
to input your encryption information once in the configuration
menu. No longer will you have to manually input a new WEP key
frequently to ensure security. With the DWL-G800AP, you will
automatically receive a new key every time you connect, vastly
increasing the safety of your communication.
WEP - Select Enable Encryption to use WEP (Wired Equivalent Privacy) on the
network. All devices on the network, including the access point, must share the same
WEP selection - either Enable or Disable.
WEP Encryption - Select either 64- or 128-bit length.
WEP Mode - Select ASCII or Hexadecimal mode and then input the appropriate
digits or letters into each Key field. You can create up to 4 keys. Select the key you
wish to use.
Hexadecimal digits consist of the numbers 0-9 and the letters A-F
ASCII (American Standard Code for Information Interchange) is a code for
representing English letters as numbers from 0-127
TX Rates - Select the transmission rate for the network.
18
Using the Configuration Menu (continued)
Wireless > Access Point (continued)
Super G Mode- Super G is a group of performance enhancement features that increas
end user application throughput in an 802.11g network. Super G is backwards compatible
to standard 802.11g devices. For top performance, all wirelss devices on the network
should be Super G capable. Select either Disabled, Super G without Turbo, Super G
with Dynamic Turbo, or Super G with Static Turbo.
Disabled- Standard 802.11g support, no enhanced capabilities.
Super G without TurboCapable of Packet Bursting, FastFrames, Compression, and no Turbo mode.
Super G with Dynamic TurboCapable of Packet Bursting, FastFrames, Compression, and Dynamic Turbo. This setting
is backwards compatible with non-Turbo (legacy) devices. Dynamic Turbo mode is only
enabled when all devices on the wireless network are configured with
Super G with Dynamic Turbo enabled.
Super G with Static TurboCapable of Packet Bursting, FastFrames, Compression, and Static Turbo. This setting
is not backwards compatible with non-Turbo (legacy) devices. Static turbo mode is always
on and is only enabled when all the devices on the wireless network are configured with
Super G with Static Turbo enabled.
Apply - Click Apply to save the changes.
19
Using the Configuration Menu (continued)
Wireless >Access Point>WPA
When you select WPA in the Wireless configuration window, you will configure the
following:
RADIUS Server 1 IP- Enter the IP address of the RADIUS server in your network.
Port- Enter the port dedicated to the RADIUS server.
Shared Secret- Enter the secret word that devices on the network will input into their
wPA configuration.
RADIUS Server 2 IP (Optional)- If there are two RADIUS servers in your network you will
need to fill out these fields, as above.
TX Rates- Select the transmission rate from the pulldown menu.
Super G- Please refer to page 19 for information about this field.
20
Using the Configuration Menu (continued)
Wireless>Access Point>WPA-PSK
When you select WPA-PSK in the Wireless configuration window, you will configure the
following:
Passphrase- Enter the Passphrase that all devices on the network will share in order to
use the security features of WPA-PSK.
Confirmed Passphrase- Enter the passphrase again to confirm.
TX Rates- Select the transmission rate from the pulldown menu.
Super G- Please refer to page 19 for information on this field.
21
Using the Configuration Menu (continued)
Admin
Administrator Settings - Change your password in this window. Re-enter the new
password to confirm. It can be up to 14 characters in length. Please keep a copy of your
password in a safe place.
Click Apply, if you have made any changes.
System Settings - The current system settings can be saved as a file onto the local
hard drive by clicking Save. The saved file can be loaded back on the DWL-G800AP by
clicking Browse. When you have selected the settings file, click Load.
Click Restore to return to Factory Default Settings.
Firmware Upgrade - Upgrade the firmware for the DWL-G800AP. Find upgrades to
the firmware on the D-Link website at http://support.dlink.com. After you have downloaded
a firmware upgrade to your local drive, click Browse. Select the firmware and click
Apply to complete the upgrade. Do not upgrade firmware from a computer with a
wireless connection. Doing so may damage the device.
Apply - Click Apply if you have made any changes.
22
Using the Configuration Menu (continued)
Help
The Help window displays information about each section in the Configuration menu.
When you change the settings in the Configuration menu, you will need to restart the
DWL-G800AP for the changes to take effect.
23
Networking Basics
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work, using
Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000/Me/98SE.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
When this screen appears, click Next.
24
Networking Basics (continued)
Please follow all the instructions in this window:
Click Next.
In the following window, select the best description of your computer. If your computer
connects to the Internet through a router, select the second option as shown.
Click Next.
25
Networking Basics (continued)
Enter a Computer description and a Computer name (optional.)
Click Next.
Enter a Workgroup name. All computers on your network should have the same
Workgroup name.
Click Next.
26
Networking Basics (continued)
Please wait while the Network Setup Wizard applies the changes.
When the changes are complete, Click Next.
Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
27
Networking Basics (continued)
In the window below, select the option that fits your needs. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of the
computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Click Next.
28
Networking Basics (continued)
Please read the information under Here’s how in the screen below. After you complete
the Network Setup Wizard you will use the Network Setup Disk to run the Network
Setup Wizard once on each of the computers on your network. Click Next.
29
Networking Basics (continued)
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer. Click Yes to restart
the computer.
You have completed configuring this computer. Next, you will need to run the Network
Setup Disk on all the other computers on your network. After running the Network
Setup Disk on all your computers, your new wireless network will be ready to use.
30
Networking Basics (continued)
Naming your Computer
To name your computer using Windows XP, please follow these directions:
Click Start (in the lower left corner of the screen)
Right-click on My Computer
Select Properties
Select the Computer
Name Tab in the System
Properties window.
You may enter a Com-
puter Description if you
wish; this field is optional.
To rename the computer
and join a domain, click
Change.
31
Networking Basics (continued)
Naming your Computer (continued)
In this window, enter the
Computer name
Select Workgroup and enter
the name of the Workgroup
All computers on your network
must have the same
Workgroup name.
Click OK
Checking the IP Address in Windows XP
The adapter-equipped computers in your network must be in the same IP address range
(see Getting Started in this manual for a definition of IP address range.) To check on the
IP address of the adapter, please do the following:
Right-click on the
Local Area
Connection icon
in the task bar
Click on Status
32
Networking Basics (continued)
Checking the IP Address in Windows XP
This window will appear.
Click the
Support tab
Click Close
Assigning a Static IP Address in Windows XP/2000
Note: DHCP-capable routers will automatically assign IP addresses to the computers on
the network, using DHCP (Dynamic Host Configuration Protocol) technology. If you are
using a DHCP-capable router you will not need to assign static IP addresses.
If you are not using a DHCP capable router, or you need to assign a static IP address,
please follow these instructions:
Go to Start
Double-click on
Control Panel
33
Networking Basics (continued)
Assigning a Static IP Address in Windows XP/2000
Double-click on
Network
Connections
Right-click on Local Area
Connections
Double-click on
Properties
34
Networking Basics (continued)
Assigning a Static IP Address in Windows XP/2000
Click on Internet Protocol
(TCP/IP)
Click Properties
Input your IP address and
subnet mask. (The IP
addresses on your network
must be within the same
range. For example, if one
computer has an IP address
of 192.168.0.2, the other
computers should have IP
addresses that are
sequential, like 192.168.0.3
and 192.168.0.4. The subnet
mask must be the same for
all the computers on the
network.)
Input your DNS server
addresses. (Note: If you are
entering a DNS server, you
must enter the IP Address of
the Default Gateway.)
The DNS server information will be supplied
by your ISP (Internet Service Provider.)
Click OK
35
D-Link DWL-G650
Networking Basics (continued)
Assigning a Static IP Address with Macintosh OSX
Go to the Apple Menu and select System Preferences
cClick on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Manually in the Configure pull-down menu
Built-in Ethernet
Input the Static IP Address,
the Subnet Mask and the
Router IP Address in the appropriate fields
Click Apply Now
36
Networking Basics (continued)
Selecting a Dynamic IP Address with Macintosh OSX
Go to the Apple Menu and select
System Preferences
Click on Network
Select Built-in Ethernet in the
Show pull-down menu
Built-in Ethernet
Select Using DHCP in the
Manually
Using DHCP
Configure pull-down menu
Click Apply Now
The IP Address, Subnet
mask, and the Router’s IP
Address will appear in a few
seconds
37
Networking Basics (continued)
Checking the Wireless Connection by Pinging in Windows XP/ 2000
Go to Start > Run >
type cmd. A window
similar to this one
will appear. Type
ping
xxx.xxx.xxx.xxx,
where xxx is the IP
address of the
wireless router or
access point. A good
wireless connection
will show four replies
from the wireless
router or access
point, as shown.
Checking the Wireless Connection by Pinging in Windows Me/98
Go to Start > Run
> type command.
A window similar to
this will appear.
Type ping
xxx.xxx.xxx.xxx
where xxx is the IP
address of the
wireless router or
access point. A
good wireless
connection will
show four replies
from the wireless
router or access
point, as shown.
38
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and
operation of the DWL-G800AP Wireless Range Extender. We cover various aspects of
the network setup, including the network adapters. Please read the following if you are
having problems.
Note: It is recommended that you use an Ethernet connection to
configure the DWL-G800AP Wireless Range Extender.
1.The computer used to configure the DWL-G800AP cannot access the
configuration menu.
Check that the Ethernet LED on the DWL-G800AP is ON. If the LED
is not ON, check that the cable for the Ethernet connection is
securely inserted.
Check that the Ethernet adapter is working properly. Please see item
3 (Check that the drivers for the network adapters are installed
properly) in this Troubleshooting section to check that the drivers
are loaded properly.
Check that the IP address is in the same range and subnet as the
DWL-G800AP. Please see Checking the IP Address in Windows XP
in the Networking Basics section of this manual.
Note: The IP address of the DWL-G800AP is 192.168.0.30. All the computers on
the network must have a unique IP address in the same range, e.g., 192.168.0.x.
Any computers that have identical IP addresses will not be visible on the
network. They must all have the same subnet mask, e.g., 255.255.255.0
Do a Ping test to make sure that the DWL-G800AP is responding.
Go to Start>Run>Type Command>Type ping 192.168.0.30. A
successful ping will show four replies.
Note: If you have
changed the default IP
address, make sure to
ping the correct IP
address assigned to the
DWL-G800AP.
39
Troubleshooting (continued)
2. The wireless client cannot access the Internet in Infrastructure
mode.
Make sure the wireless client is associated and joined with the correct device. To check
this connection: Right-click on the local area connection icon in the taskbar> select
View Available Wireless Networks. The Connect to Wireless Network screen will
appear. Please make sure you have selected the correct available network, as shown in
the illustration below.
default
Check that the IP address assigned to the wireless adapter is within the
same IP address range as the existing network. (Since the DWL-G800AP
has an IP address of 192.168.0.30, wireless adapters must have an IP
address in the same range, e.g., 192.168.0.x. Each device must have a
unique IP address; no two devices may have the same IP address. The
subnet mask must be the same for all the computers on the network.) To
check the IP address assigned to the wireless adapter, double-click on
the local area connection icon in the taskbar > select the Support tab
and the IP address will be displayed. (Please refer to Checking the IP
Address in the Networking Basics section of this manual.)
If it is necessary to assign a static IP address to the wireless adapter,
please refer to the appropriate section in Networking Basics. If you are
entering a DNS server address you must also enter the default gateway
address. (Remember that if you have a DHCP-capable router, you will not
need to assign a static IP address. See Networking Basics: Assigning a
Static IP Address.)
40
Troubleshooting (continued)
2. The wireless client cannot access the Internet in the Infrastructure
mode (continued).
If you are using the DWL-G800AP to repeat the wireless signal, check that
the Ethernet MAC address of the wireless router or access point is entered
properly in the settings. Please note that the Repeater function is compatible
with the following D-Link devices:
1 D-Link AirPlus Xtreme GTM DI-624 Wireless Router - Firmware 2.37
(Rev. C) or newer.
2 D-Link AirPlus Xtreme GTM DWL-2000AP Wireless Access Point Firmware 1.56 (Rev. A), 2.06 (Rev. B) or newer.
3 D-Link AirPlus Xtreme GTM DWL-G800AP Wireless Range Extender.
If you wish to repeat a device that is not a D-Link product, please check the
FAQs for supported products on the D-Link support website (http://
support.dlink.com) to make certain that the device can be repeated by the
DWL-G800AP.
3. Check that the drivers for the network adapters are installed properly.
You may be using different network adapters than those illustrated here, but this procedure
will remain the same, regardless of the type of network adapters you are using.
Go to Start > My Computer > Properties
Select the Hardware tab
Click Device Manager
41
Troubleshooting (continued)
Double-click
on Network
Adapters
Right-click on D-Link
AirPlus Xtreme G DWLG650 Wireless Cardbus
Adapter (In this example
we use the DWL-G650;
you may be using other
network adapters, but the
procedure will remain the
same.)
D-Link AirPlus Xtreme G DWL-G650
Select Properties
to check that the
drivers are installed properly
D-Link AirPlus Xtreme G DWL-G650 Wireless Cardbus
Adapter
D-Link AirPlus Xtreme G DWL-G650 Wireless Cardbus Adapter
Look under Device
Status to check that the
device is working
properly
Click OK
42
Troubleshooting (continued)
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want. However,
the positioning of the products within your environment will affect the wireless range.
Please refer to Installation Considerations in the Wireless Basics section of this manual
for further information about the most advantageous placement of your D-Link wireless
products.
5. Why does my wireless connection keep dropping?
Antenna Orientation - Try different antenna orientations for the DWL-G800AP.
Try to keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home secu-
rity systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the channel on your router, access
point and wireless adapter to a different channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
6. Why can’t I get a wireless connection?
If you have enabled encryption on the DWL-G800AP, you must also enable encryption on
all wireless clients in order to establish a wireless connection.
Make sure that the encryption bit level is the same on the DWL-G800AP and the
wireless client.
Make sure that the SSID on the DWL-G800AP and the wireless client are exactly
the same. If they are not, wireless connection will not be established.
Check that the DWL-G800AP is configured properly, whether as a repeater or an
access point.
Check that the wireless clients are working properly.
43
Troubleshooting (continued)
6. Why can’t I get a wireless connection? (continued)
Make sure that all devices are set to Infrastructure mode.
Check that the LEDs are indicating normal activity. If not, check that the AC
power and Ethernet cables are firmly connected.
Check that the IP address, subnet mask, and gateway settings are correctly
entered for the network.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the channel on your DWL-G800AP, and on
all the devices in your network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
7. I forgot my encryption key.
Reset the DWL-G800AP to its factory default settings and restore the other de-
vices on your network to their default settings. You may do this by pressing the
Reset button on the back of the unit. You will lose the current configuration settings.
44
Troubleshooting (continued)
8. Resetting the DWL-G800AP to factory default settings
After you have tried other methods for troubleshooting your network, you may choose to
Reset the DWL-G800AP to the factory default settings.
Reset button
To hard-reset the D-Link DWL-G800AP to the factory default settings, please do the
following:
Locate the Reset button on the back of the
DWL-G800AP
Use a paper clip to press the Reset button
Hold for about 5 seconds and then release
After the DWL-G800AP reboots (this may take a few
minutes) it will be reset to the factory Default settings
45
Technical Specifications
Standards
IEEE 802.11g
IEEE 802.11
IEEE 802.11b
IEEE 802.3
IEEE 802.3u
Device Management
Web-Based- Internet Explorer v6 or later; Netscape Navigator v6
or later; or other Java-enabled browsers
DHCP Server and Client
Wireless Operating Range*
Indoors – up to 328 feet (100 meters)
Outdoors – up to 1312 feet (400 meters)
Temperature
Operating: 32ºF to 149ºF (0ºC to 55ºC)
Storing: 4ºF to 167ºF (-20ºC to 75ºC)
Humidity:
95% maximum (non-condensing)
Safety and Emissions:
FCC
UL
Wireless Frequency Range:
2.4GHz to 2.4835GHz
Wireless Data Rates with Automatic Fallback:
54 Mbps
48 Mbps
36 Mbps
24 Mbps
18 Mbps
12 Mbps
11 Mbps
9 Mbps
6 Mbps
5.5 Mbps
2 Mbps
1 Mbps
* Environmental conditions may adversely
affect wireless signal range.
46
Technical Specifications (continued)
Receiver Sensitivity:
54Mbps OFDM, 10% PER, -68dBm
48Mbps OFDM, 10% PER, -68dBm
36Mbps OFDM, 10% PER, -75dBm
24Mbps OFDM, 10% PER, -79dBm
18Mbps OFDM, 10% PER, -82dBm
12Mbps OFDM, 10% PER, -84dBm
11Mbps CCK, 8% PER, -82dBm
9Mbps OFDM, 10% PER, -87dBm
6Mbps OFDM, 10% PER, -88dBm
5.5Mbps CCK, 8% PER, -85dBm
2Mbps QPSK, 8% PER, -86dBm
1Mbps BPSK, 8% PER, -89dBm
Physical Dimensions:
L = 5.6 inches (142mm)
W = 4.3 inches (109mm)
H = 1.2 inches (31mm)
Wireless Transmit Power:
15dBm (32mW) ± 2dB
Security:
64-,128-bit WEP encryption
External Antenna Type:
1.0dBm gain with reverse SMA connector
Modulation Technology:
Orthogonal Frequency Division Multiplexing (OFDM)
Complementary Code Keying (CCK)
47
Technical Specifications (continued)
Media Access Control:
CSMA/CA with ACK
Power Input:
Ext. Power Supply DC 5V, 2.5A
Weight:
.44 lbs. (200 g)
Warranty:
3 year
48
Techni
cal Support
echnical
You can find software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our web
site, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
http://support.dlink.com
email:support@dlink.com
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 7:30am to 9:00pm EST
D-Link Technical Support over the Internet:
http://support.dlink.ca
email:support@dlink.ca
49
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
•
•
D-Link or its authorized reseller or distributor and
Products purchased and delivered within the fifty states of the United States, the District of Columbia,
U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described
below will be free from material defects in workmanship and materials from the date of original retail
purchase of the product, for the period set forth below applicable to the product type (“Warranty
Period”), except as otherwise stated herein.
3-Year Limited Warranty for the Product(s) is defined as follows:
•
•
•
Hardware (excluding power supplies and fans) Three (3) Years
Power Supplies and Fans One (1) Year
Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will
be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be
new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective
Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is
refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. D-Link further warrants that, during the
Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective media)
with software that substantially conforms to D-Link’s functional specifications for the Software or to
refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the nonconforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned
to D-Link. The license granted respecting any Software for which a refund is given automatically
terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
•
The customer must submit with the product as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
50
•
The original product owner must obtain a Return Material Authorization (“RMA”) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the
product (such as a copy of the dated purchase invoice for the product) before the warranty
service is provided.
•
After an RMA number is issued, the defective product must be packaged securely in the original or
other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number
must be prominently marked on the outside of the package. Do not include any manuals or accessories
in the shipping package. D-Link will only replace the defective portion of the Product and will not
ship back any accessories.
•
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of
D-Link. Products shall be fully insured by the customer. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the
customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid.
Expedited shipping is available if shipping charges are prepaid by the customer and upon request.
•
Return Merchandise Ship-To Address
USA: 17595 Mt. Herrmann, Fountain Valley, CA 92708
Canada: 2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.ca for detailed
warranty information within Canada)
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than DLink; Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this
Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO
NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH DLINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM
LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY.
51
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this
Product may be reproduced in any form or by any means or used to make any derivative
such as translation, transformation, or adaptation without permission from D-Link
Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of
1976. Contents are subject to change without prior notice. Copyright© 2002 by D-Link
Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
For detailed warranty outside the United States, please contact corresponding local
D-Link office.
(10/05/04)
52
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