Doro 820 Cordless Telephone User Manual

design on speaking terms
Manual
doro 820/830R
11
10
9
8
1
2
3
7
6
4
5
Picture shows 830R.
1
Redial/Erase button
8
Phonebook 2
2
Hands Free Speaker button
9
Talk/Call end button
3
Phonebook 1
4
Menu/Recall button
10 Volume (820)/Answering Machine
(830R) button
5
Caller Identification (CID) button
6
OK/Intercom button
7
Numeric keypad/Answering
machine functions
11 New Message/Hands Free
(830R only) indicator light
Index
Installation
4
Unpacking........................... 4
Interchangeable covers ...... 4
Wall mounting ..................... 4
Belt Clips ............................ 4
Connection ......................... 5
Battery ............................... 6
Battery Charge Indicator .... 6
Range ................................. 6
The Display......................... 7
Operation
8
Making a Call...................... 8
Receiving a Call.................. 8
Redial Button ...................... 8
Volume Control ................... 8
Timer................................... 8
Optional Network Services. 9
Handset Paging .................. 9
Hands Free Function .......... 9
Phone Book
10
Caller Identification
12
Settings
13
The Handset ringer............. 13
Register a New Handset or
Base Unit ............................ 14
De-register a Handset ........ 14
De-register all Other
Handsets ............................ 14
Type of Caller ID (CID) ....... 15
Tone / Pulse Dialling.............15
Line Adaptation................... 15
Recall Button Timing .......... 16
PBX Function...................... 16
Handset Volume Control
(830R only) ......................... 17
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Expanded System
English
18
General Information............ 18
Multiple Base Units............. 18
Multiple Handsets ............... 19
Base Unit Placement .......... 19
Intercom Function............... 19
Transferring Calls Between
Handsets ............................ 19
The Answering Machine
(830R only)
20
Switching the Answering
Machine On / Off….. ........... 20
Outgoing Message (OGM) . 20
Using the Answering
Machine .............................. 21
Personal Message - MEMO 22
Call Screening .................... 22
Day / Time Stamp............... 22
Number of Rings................. 23
Remote Code ..................... 23
Recording Quality / Time.... 24
Voice Control ...................... 24
Announcement only (ANN). 24
Out of Memory.................... 25
Remote Activation of the
Answering Machine ............ 25
Remote Control
26
Other
27
Troubleshooting .................. 27
UK....................................... 28
Guarantee........................... 28
Australia and New Zealand 29
Guarantee........................... 29
REN (RN for New Zealand) 30
3
English
Installation
Unpacking
The package should include the following items:
- Handset
- Base unit
- 2 interchangeable covers for the handset and base unit.
- Guarantee card (AU & NZ only)
- Mains adapter
- Line cord
- Battery
- User Manual
Models 820+1/830R+1 are also supplied with an extra handset including battery,
charger and electrical mains adapter.
IMPORTANT!
Only use with the supplied power adapter/s.
Interchangeable covers (supplied)
You can personalise the colour of both the handset and base unit.
The base unit cover is removed by pressing a long thin object into the round hole on
the underside of the base unit. The handset cover can be removed as showed in the
pictures below. Remove carefully to avoid damaging the locating tabs. Please ensure
no button is jammed when refitting.
Wall mount
The base unit can be wall mounted by fitting the enclosed wall bracket to the
underside of the base unit. A click will be heard as it locks into place.
The wall bracket can be removed by pressing the lock tab located on the underside
of the base.
Belt Clips
A belt clip is permanently fitted on the back of the handset allowing the handset to be
attached to a belt, waistband or similar.
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Installation
English
Connection
1. Connect the mains adapter to the Y socket of the base unit and to an electrical
wall socket.
2. Carefully remove the battery cover from the back of the handset following the
diagrams below. Insert the battery plug and fit the battery into the handset.
Replace the battery cover ensuring the lock tab is inserted correctly.
A)
B)
C)
é
NiMH
é
D
é
3. Place the handset in the base unit, with the keypad facing outwards. Once the
handset is correctly placed in the base unit, a beep will be heard and the battery
charge indicator in the display will begin to flash.
4. Charge the handset battery without interruption for 24 hours initially (thereafter a
fully discharged handset battery will take up to 14 hours to recharge).
5. ONCE CHARGED, connect the telephone line cord to the socket marked T on
the base unit and then to a telephone network wall socket.
6. A click will be heard when the modular plug is correctly connected.
7. To setup the answering machine (830R) please refer to pages 20-26.
Only for models with an extra handset (830R+1/820+1):
8. Connect the mains adapter to the Y socket of the charger pod and to an
electrical wall socket.
9. Carefully remove the battery cover from the back of the handset following the
diagrams above. Insert the battery plug and fit the battery into the handset.
Replace the battery cover ensuring the lock tab is inserted correctly.
10. Place the handset in the charger pod with the keypad facing out and charge
the handset battery without interruption for 24 hours initially (thereafter a fully
discharged handset battery will take up to 14 hours to recharge).
11. ONCE CHARGED, if the range symbol in the display continually flashes please
refer to page 14, Register a New Handset or Base Unit.
IMPORTANT!
Under power failure conditions, this telephone will not operate. Please ensure that a separate telephone,
not dependent on local power, is available for emergency use. The earpiece of the handset may attract
small ferromagnetic objects such as staples and pins, care should be taken when placing the handset
near these items. Do not place the base unit in areas of high humidity or where it will be exposed to
direct sunlight or other major heat sources. Only use with the supplied power adapter.
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Installation
Battery
The telephone is supplied with an environmentally friendly nickel metal hydride
(NiMH) battery - 2.4V 400mAh. As with all batteries performance may degrade over
time, should you notice that the standby time has reduced considerably or there are
signs of leakage, the battery should be replaced.
A fully charged battery will last for approx 140 hours in standby or approx 8 hours call
time. The stated times apply under normal room temperatures and when using a fully
charged battery.
Completely discharged battery will take about 14 hours to fully recharge (24 hours
from new).
Please note that the battery charge indicator in the display flashes while charging.
The flashing will stop when the battery is fully charged.
The base unit has an automatic charging mechanism that prevents the battery from
being overcharged or damaged due to prolonged charging.
Please note!
To ensure and maintain good charging of the handset battery/s we recommend that the base and handset
charge contacts are cleaned regularly, ie monthly, with a pencil eraser and/or a soft dry cloth.
When the telephone is installed for the first time, the battery must be charged for 24 hours before using
the telephone. Use a DORO original battery only. The guarantee does not cover any damage caused
by an incorrect battery. The handset is charged with the keypad facing outwards. Please dispose of any
battery in a responsible and environmentally friendly manner.
Battery Charge Indicator
The symbol in the display indicates when its is time to recharge the battery. The
symbol has two segments which disappear as the battery charge decreases. When the
battery is running low, the symbol will appear in the display and a warning tone will
be heard. If the handset is not recharged at this time, the phone will cease to function
until it is recharged.
Range
The range of the telephone varies depending on different factors in the surrounding
enviroment. The radio waves transmitting the call may be hindered by obstructions,
reducing the range.
Specified ranges require unobstructed transmission between the handset and the
base unit. In such ideal conditions, the telephone range can be up to 300 metres. In
a densely populated area, house, apartment, etc. the range of the telephone will be
reduced. Try to get the best range by relocating the base unit. The ideal location for the
base unit is a high and unobstructed place.
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Installation
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Out of range warning
If during a call the handset is carried too far from the base unit, the sound quality
deteriorates. Unless the handset is moved closer to the base unit within a few seconds,
the call will be lost.
IMPORTANT!
To reduce the risk of possible interference please do not locate the base unit near any electrical
equipment e.g. TV’s, computers, fridges, telecom equipment etc or close to radiators, metal pipes or
window frames. Also ensure the base unit is not exposed to direct sunlight, excessive heat, damp
or high humidity locations.
The Display
Indicator
%
Function
Handset Ringer
p
Programme.
=
Menu.
Battery charge indicator.
Numbers in Caller ID log (CID).
b
Q
i
Phonebook 1.
Indicates that a call is connected. Flashes when the
phone rings.
Intercom call.
Phonebook 2.
Shown within range of the base unit. Flashes
when out of range.
830R only:
a
Upper row: Answering machine settings.
Lower row: The indicator is lit when the
answering machine is activated.
New incoming messages (ICM) on the
answering machine.
Handset volume control.
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Operation
Important!
Please note when programming all references to press = to press once and then immediately release
the button.
Making a Call
1. Enter the required telephone number. Mistakes can be erased using x.
2. Press Q, the telephone number will now be dialled.
3. Press Q again to terminate the call.
Receiving a Call
1. Wait for the handset to ring.
2. Press Q to answer the call.
3. Press Q again to terminate the call.
Please note!
The telephone’s ringing signal does not follow the line signal, ie it may continue to ring for up to 7
seconds after answering a call. If the telephone cannot connect to a line, a warning tone will be heard.
The problem may be due to the batteries running low, the handset being too far from the base unit or all
of the transmission channels being engaged.
Redial Button
The five most recently dialled numbers can easily be redialled using r :
1. Press r and scroll to the required telephone number using < < /> >.
2. Press Q, the displayed telephone number will now be dialled.
Volume Control
820:
The earpiece volume may be adjusted during a call by pressing .
830R: The volume is adjusted by accessing the menu, please refer to page 17.
The display will show the selected volume: +=low, ++=medium, +++=high, and
++++=maximum.
Timer
Within approximately 5 seconds after the connection of a call, a timer will be shown on
the display. The timer helps you keep track of how long the call lasts.
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Operation
English
Optional Network Services
Access to additional network services (e.g. Call Waiting) can be gained by using the
recall button R , * and # keys. Contact your network operator for more information.
Press the recall button R followed by the extension number to transfer calls when
connected to a PBX (TBR only).
Handset Paging
Pressing j on the base unit will activate the paging signal of the handset.
This function is used to help locate the handset or to page the person carrying the
handset. The signal will continue until i on the handset is pressed.
The page can also be cancelled by pressing j on the base again.
Hands Free Function
The hands free button s is located on the front of the handset. This allows calls to
be made without having to hold the handset.
If you wish, you can switch between handset and hands free during a call.
1. Enter the required telephone number.
2. Press Q. When the call has been connected press s. The hands free feature will
be activated and the conversation can be heard through the speaker.
3. Place the handset on a hard flat surface, e.g. a table, shelf or similar, with the
display facing up.
4. Speak towards the microphone located on the front edge of the handset, ensuring
that you are no further than 1 meter (3 feet) away from the handset during the
call.
5. If you need to adjust the speaker volume press s repeatedly, the display
will cycle through +=low, ++=high and off settings. To reactivate hands free
press s again.
6. Press Q to terminate the call.
Please note!
Please remember that in hands free speaker mode, it is only possible for one person at a time to talk.
The switch over between speaker and microphone is automatic and dependant on the sound level of the
incoming call and the microphone respectively.
It is therefore essential that there are no loud noises in the immediate surroundings of the telephone,
as this will disrupt the speaker function.
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English
Phone Book
Using the Phone Book
There are two Phone Books which will store a total of 20 (10+10) telephone numbers
(25 digits maximum) and names (10 characters maximum), this allows a stored phone
number to be dialled using fewer button presses than if dialled manually. The Phone
Books are arranged alphabetically.
If you subscribe to a Caller ID service, the telephone number (and for those numbers
stored in the Phone book) the name of a caller will be shown upon receiving an
incoming call.
Letters
Each number key has been allocated certain letters.
Button
Letters/symbols
1.......................................... [Space character] --1
2.......................................... A B C 2
3.......................................... D E F 3
4.......................................... G H I 4
5.......................................... J K L 5
6.......................................... M N O 6
7.......................................... P Q R S 7
8.......................................... T U V 8
9.......................................... W X Y Z 9
0.......................................... 0
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Phone Book
Storing Telephone Numbers/Names
1. Do Not press Q. Enter the telephone number, including the area code.
2. Select a Phone book by either pressing b or
.
3. Enter a name by pressing the corresponding number button until the required
letter is displayed, please refer to the table on the previous page. Press x to delete
or make changes. Once the first letter has been entered wait a second or two and
repeat this procedure until all you have entered the entire name required.
4. When the entire name has been entered, press 0.
If you want to enter a Pause in the telephone number, press and hold # until the
display shows --.
Dialling from the Phone book
1. Select a Phone book by pressing the corresponding button b or
2. Scroll through the entries using < < /> >.
3. Press Q, the displayed telephone number will now be dialled.
.
Changing Numbers
1. Select the phonebook into which you wish to save the entry by pressing the
corresponding button: b or
.
2. Scroll to the desired memory by pressing < < /> >. Press 0.
3. Press x to delete, use the number buttons to enter the new numbers.
4. Press 0 to confi rm the settings.
Erasing a Phone Book Entry
1. Select the phonebook from which you wish to delete the entry by pressing the
corresponding button: b or
.
2. Scroll to the desired memory by pressing < < /> >.
3. Press c.
4. Press 0 to confirm the settings.
5. Press the relevant Phone book button b or
to return to standby mode.
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Caller Identification
Explanation of Caller ID
Caller ID allows you to see who is calling before you answer a call, and see who has called in your
absence. If a name is attached to the telephone number and stored in the phone book, the name
will be shown while the phone is ringing. The call log will store up to 10 telephone numbers, which
can easily be retrieved for viewing and dialling. If you are checking incoming calls on the call log,
only the telephone number will be shown.
New calls are indicated in standby mode by
in the display. When a voicemail message
(Optional Network Services Required) has been received
will flash. While scrolling through
the list two short beeps will indicate that you have reached the fi rst or the last call.
When the log is full, the oldest number will be deleted automatically, as the new call is logged.
Please note!
In order for numbers to be shown, the Caller ID service must be provided by your network operator
and a current subscription in place. Contact your network operator for more information. Some telephone
networks will transmit a call description (e.g. MOBILE) as a name, the number will not be shown while
ringing, only when scrolling in the list.
Retrieving and Dialling CID Numbers.
1. Press
.
2. Scroll to the required telephone number by using < < /> >. Press 0, the time and date
the call was logged will now be displayed.
3. Press Q to dial, or press
to return to the standby mode.
Messages
Besides showing telephone numbers, the display may also show a message.
No information was received, e.g. when receiving an international call,
voicemail (Optional Network Services required), secret or blocked numbers.
******
Removing a Number
1. Press
.
2. Scroll to the required telephone number by using < < /> >.
3. Press C.
Transferring Numbers to the Phone Book
1. Press
.
2. Scroll to the required telephone number by using < < /> >.
3. Select the phonebook into which you wish to save the entry by pressing the
corresponding button: b or
.
4. Enter a name by pressing the corresponding number button until the required letter is
displayed, please refer to the table on page 10. Press x to delete or make changes.
5. When the entire name has been entered, press 0. The telephone will return to the
standby mode.
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Settings
English
Description of the menu system
The telephone has a menu system, controlled by the following buttons:
w
Activates and deactivates the menu system.
0
Move one step forward and/or confirm selected option.
x
Used to erase/correct.
< < /> >
Scroll through the menu alternatives.
The Handset ringer
There are three different ringer tunes.
- One for regular incoming calls,
- One for incoming calls from numbers stored in Phone book 1 b ,
- One for incoming calls from numbers stored in Phone book 2
.
The display also shows the attached symbol during ringing and only applies if you
subscribe to Caller ID services. There is NO ringer in the base unit.
1. Press w.
2. Scroll using < < /> > until % flashes in the display. Press 0.
3. Display shows 1/4 and current ringer volume (+=low, ++=medium, +++=high
and ++++=maximum).
4. Scroll using < < /> > to the desired setting. Press 0.
5. Display shows 2/4 and current ringer tune for regular incoming calls.
6. Scroll using < < /> > to the desired setting. Press 0.
7. Display shows 3/4 and current tune for numbers stored in Phone book 1.
8. Scroll using < < /> > to the desired setting. Press 0.
9. Display shows 4/4 and current tune for numbers stored in Phone book 2.
10.Scroll using < < /> > to the desired setting. Press 0 to confirm.
11. Press w to exit the Menu system.
Please note!
If a number stored in the Phonebook is Secret the regular ringer signal will be heard.
Although the caller may be stored in one of the phone books, the first ringer signal may still be the
regular signal until the number has been identified.
The telephone’s ringing signal does not follow the line signal, ie it may continue to ring for up to 7
seconds after answering a call.
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Settings
Register a New Handset or Base Unit
To enable the use of more than one handset a registration has to be performed. Every
new handset must be registered in order to use a base unit. A maximum number
of 2 base units can be registered with each handset, and each base unit can handle
up to 4 handsets.
Additional base units and handsets can be purchased from your local retailer.
Please also refer to page 18 for more information on Expanded Systems.
1. Disconnect the main base unit electrical adapter for a few seconds, and then
reconnect.
2. Press w .
3. Scroll using < < /> > until P starts flashing in the display. Press0.
4. Enter the PIN code (1111 for this model). Press 0.
5. The handset will now search for the base unit.
6. If the registration is successful the handset will return to standby mode in a few
seconds (max 90 seconds). If registration is unsuccessful repeat this procedure.
De-register this Handset
Your own handset can easily be de-registered from a base.
This means that a selected handset identity number can be erased from the list of
registered handsets.
1. Press w.
2. Press the keypad digits 9 4 .
3. Enter the PIN code (1111 for this model).
4. Press 0.
De-register All other Handsets
All other handsets except the one on which you perform the operation below, can
easily be de-registered from a base.
1. Press w.
2. Press the keypad digits 9 5 .
3. Enter the PIN code (1111 for this model).
4. Press 0.
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Settings
English
Type of Caller ID (CID)
Dependant on your network sytem requirements the Caller ID settings may need to be
adjusted. If the telephone has been purchased in Australia this setting will be displayed
as 1/4.
1. Press w.
2. Scroll using < < /> > until w flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 1/5 - UK (1/4 - Australia).
4. Scroll using < < /> > to the desired setting:
1=BT for UK/Normal for Australia
2=CCA for UK/Polarity reversal for Australia.
5. Press 0 to confirm setting and move to the next programming sequence, alternatively.
6. Press w to exit the Menu system.
Tone/Pulse Dialling (UK only)
Select dialling type (tone or pulse). The default setting is tone dialling, dependant on
your network system requirements this may not require changing.
This setting only applies to models purchased in the UK.
1. Press w.
2. Scroll using < < /> > until w flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 2/5.
4. Scroll using < < /> > to the desired setting (TONE/PULSE). Press 0 to confirm
setting and move to the next programming sequence, alternatively.
5. Press w to exit the Menu system.
Line Adaptation
On some telephone networks and PBX systems, it may be necessary to adjust the
microphone level.
If the telephone has been purchased in Australia this setting will be displayed as 2/4.
1. Press w.
2. Scroll using < < /> > until w flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 3/5. - UK (2/4 - Australia).
4. Scroll using < < /> > to the desired setting (A/B=normal, C=medium, D=low).
Press 0 to confirm setting and move to the next programming sequence, alternatively.
5. Press w to exit the Menu system.
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Settings
Recall Button Timing
In some PBX installations, the timing of the Recall button may need to be adjusted.
For normal domestic use, this setting should not require changing.
If the telephone has been purchased in Australia this setting will be displayed as 3/4.
1. Press w.
2. Scroll using < < /> > until w flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 4/5. - UK (3/4 - Australia).
4. Scroll using < < /> > to the desired setting:
= 100ms
= 270ms (UK) - 600ms (AU/NZ)
5. Press 0 to confirm setting and move to the next programming sequence,
alternatively.
6. Press w to exit the Menu system.
PBX Function
This telephone has a PBX function that will automatically insert a pause between the
first and second digits of the telephone number before dialling.
For example:
When the function is activated (see below), dialling a phone number ie: ”0123456”,
the phone will dial: “0” followed by a pause, and then the remaining part of the
number: “123456”.
If the telephone has been purchased in Australia this setting will be displayed as 4/4.
1. Press w.
2. Scroll using < < /> > until w flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 5/5. - UK (4/4 - Australia).
4. Scroll using < < /> > to the desired setting (YES=on, NO=off). Press 0 to
confi rm.
5. Press w to exit the Menu system.
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Settings
English
Handset Volume Control (830R only)
1. Press w.
2. Scroll using < < /> > until
flashes in the display. Press 0.
3. Scroll using < < /> > to the desired setting (+=low, ++=medium, +++=high,
and ++++=maximum). Press 0 to confirm.
4. Press w to exit the Menu system.
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Expanded System
General Information
DECT (Digital Enhanced Cordless Telephone) technology offers superior performance, clarity and security using its completely digital method of transmission.
You can:
- Use (register) up to 4 handsets with the same base unit.
- Use (register) up to 2 base units with the same handset.
- Make internal calls (intercom) and transfer calls between handsets using the same
base unit.
Additional base units and handsets can be purchased from your local retailer.
This model is GAP (Generic Access Profi le) compatible, which means that the
handset and the base unit can both be used with most GAP compatible units
irrespective of manufacturer.
Multiple Base Units
By connecting several base units to the system, the useful range for the handset can
be expanded.. Registering multiple base units with the handset will cause the handset
to automatically connect to another base if and when it loses contact with the current
base unit Another practical application could be to have one base station at home and
one at work. Then the same handset can be used in both places.
The handset remains in contact with its base unit until it goes out of range. When this
happens, the handset will begin to search for another base from its list of registered
base units. It is essential that the range of the base units overlap, in order to achieve
uninterrupted coverage. The transfer from one base unit to another will then be
automatic, however, this will not occur while a call is in progress. If not, there may
be reduced communication in certain areas where the handsets have no signal from
the base units.
More about placement of the base units on the next page.
IMPORTANT!
Automatic switching between base units (handset handover) will not occur while a call is in progress.
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Expanded System
English
Multiple Handsets
The combination of multiple base units and multiple handsets provides for many
useful applications. So long as all handsets are programmed to the same base unit.
-
Any handset can answer incoming calls, and make outgoing calls.
External calls can be transferred between handsets.
Internal handset to handset communication (intercom).
Base Units Placement
If you wish to use several handsets with one base unit, you should make sure that
the base unit is placed “in the middle”, to evenly divide the base unit range among
the handsets.
If you wish to use several base units to achieve an extended coverage within a specific
area, eg a large home or office, a storage area, etc, then it is important that the range
of the base stations overlap. If not there may be a reduced communication in certain
areas where a handset has no signal from the base units.
Intercom Function
When using several handsets with the same base unit, calls can be made internally
between the handsets, this is referred to as an internal call. Internal calls can only be
made between handsets operating on the same base unit.
1. On the handset press i.
2. All other handsets will now ring.
3. Answer the call by pressing Q on one of the other handsets.
If an external call is received while an intercom call is in progress, a tone will be
heard. You will then have to terminate the intercom call to answer.
Transferring Calls Between Handsets
An external call can be transferred from one handset to another (so long as both
handsets are operating on the same base unit).
1. While an external call is connected on line.
2. Make an internal call according to the description above. A tune will be played
to the incoming caller.
3. Answer the call by pressing Q on one of the other handsets, when the call has
been answered press Q on your handset.
If you decide not to transfer the call, press 0 on your handset to return to the
external caller.
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The Answering Machine (830R)
About the Answering Machine
The answering machine has to be turned on in order to receive messages. On incoming
calls the telephone will be answered after the selected number of rings (please refer
to page 23).
When the answering machine answers an incoming call, the caller will hear your
outgoing message (OGM) followed by a short beep, at which point they can leave an
incoming message (ICM) of up to 2 minutes in length. Should the caller exceed this
limit, the call will be disconnected.
The answering machine can record between 5 and 7 minutes of incoming messages
(ICM’s) depending on the selected sound quality (high or standard). Please refer to
page 24.
Switching the Answering Machine On/Off
1. Press
and the number of new ICM’s will be announced. All answering machine
features can only be accessed while the indicator light in the top right hand corner
of the display is illuminated.
2. To switch the answering machine on, press keypad digit 7 . a will be on in
the display.
3. To switch the answering machine off, press keypad digit 9 . a will be off in
the display.
Outgoing Message (OGM)
The OGM is your announcement to the caller and may be up to 2 minute in length. If
you choose not to record your own OGM, the caller will hear a prerecorded OGM. Use
your OGM to advise the caller to begin talking after a beep is heard. For example:
“Hello, we are unable to take your call right now, please leave a message after the beep,
and we’ll return your call as soon as possible. Thank you for calling.”
Recording your OGM
1. Press .
2. The total number of (new) recorded ICM’s will now be announced.
3. Press 8 to stop playback.
4. Press 4 5 .
5. Record your OGM.
6. Press 8 to stop recording.
7. Your OGM will be repeated after a few seconds. Repeat the same procedure if
you wish to change the OGM. Any old OGM will automatically be erased when
a new one is recorded.
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Checking your OGM
1. Press .
2. The total number of (new) recorded ICM’s will now be announced.
3. Press 8 to stop playback.
4. Press 5 .
5. Your current OGM will now be replayed.
6. At any point you can press 8 to stop playback.
Using the Answering Machine
When new ICM’s are recorded the new message indicator light (page 2, item 11) and
in the display will flash. Playback will always be new ICM’s only, the answering
machine will then return to standby mode. Press 2 to playback all messages, starting
with the oldest ICM.
1. Press .
2. The total number of (new) recorded ICM’s will now be announced. Before each
ICM the day and time the message was received will be announced, and a short
beep will be heard between each message.
3. Listen to your ICM’s, or press 8 to stop playback.
4. Select an operational command from the table below by pressing the
corresponding button.
5. All messages will be saved (unless erased during playback) and new messages will
be recorded after any old messages.
Command
Function
1.......................................... Repeat/skip to previous message
2.......................................... Playback of messages
3.......................................... Skip to next message
42 ........................................ Record a MEMO, (to stop recording press 8 )
45........................................ Record new outgoing message, (to stop recording
press 8 )
6.......................................... Erase individual messages during playback
6 (press & hold) .................. Erase all messages after playback
7.......................................... Switching On the answering machine (the display will
show a )
8.......................................... Stop
9.......................................... Switching Off the answering machine (the display will
no longer show a )
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The Answering Machine (830R)
Personal Message - MEMO
MEMO – is a personal message recorded directly onto the answering machine without
dialling. This means that the machine may be used as an electronic notebook, where
messages, reminders or other notes to family members or colleagues can be recorded.
Each MEMO can be recorded for up to 2 minutes.
1. Press .
2. The total number of (new) recorded ICM’s will now be announced.
3. Press 8 to stop playback.
4. Press 4 2 and record your MEMO message.
5. Press 8 to stop recording.
Call Screening
Incoming messages (ICM’s) can be heard (screened) on the handset loudspeaker as they
are received. Press s while the ICM is being recorded. You can also press Q to
speak directly to the caller.
If you are answering the call from another telephone, press # # to terminate recording.
Day/Time Stamp
The answering machine has a voice function that announces the day and time when
each message (ICM) was recorded.
1. Press w.
2. Scroll using < < /> > until a flashes in the display. Press 0.
3. The display will show 1/5. Scroll using < < /> > until the correct day of the week is
displayed (1=Monday, 2=Tuesday…..7=Sunday). Press 0.
4. The display will show 2/5. Enter correct time (HR:MIN) using the telephone
keypad. (24 hour display)
5. Press 0 to confirm setting and move to the next programming sequence,
alternatively.
6. Press w to exit the Menu system.
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Number of Rings
The number of rings before the answering machine answers can be selected between
2, 3, 4, 5 or TOLL SAVER.
1. Press w.
2. Scroll using < < /> > until a flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 3/5.
4. Scroll using < < /> > to the required setting (2, 3, 4, 5 or TOLL). Press 0 to
confi rm setting and move to the next programming sequence, alternatively.
5. Press w to exit the Menu system.
Please note:
With Toll Saver selected, calls will be answered after five rings until a new ICM message has been
recorded, any subsequent calls will be answered after three rings. Once these ICM’s have been erased
this cycle will be repeated. This is useful when remote accessing your unit, if there is no answer
after four rings no ICM messages have been recorded, you can therefore terminate the call before
you are charged.
Remote Code
A four digit code is required to gain access to the remote functions of the answering
machine (1111 when supplied). To increase security and simplify usage this code can
be altered to any four digit number of your choice.
1. Press w.
2. Scroll using < < /> > until a flashes in the display. Press 0.
3. Press 0 repeatedly until the display shows 4/5, the current four digit code will
now be shown in the display.
4. Enter your new four digit code on the handset keypad. Press 0 to confirm setting
and move to the next programming sequence, alternatively.
5. Press w to exit the Menu system.
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The Answering Machine (830R)
Recording Quality / Time
There are two choices of recording quality/time.
A - high quality recordings (total time 5 minutes maximum).
B - standard quality recordings (total time 7 minutes maximum).
1. Press w.
2. Scroll using < < /> > until a flashes in the display. Press 0.
3. Press 0 repeatedly until the display 5/5.
4. Scroll using < < /> > to the required setting (A/B). Press 0 to confirm.
5. Press w to exit the Menu system.
Voice Control
The answering machine will record an ICM so long as the caller keeps speaking
(max. 2 minutes). If the caller stops speaking for more than 7 seconds the answering
machine will disconnect the call.
Announcement Only (ANN)
ANN is your announcement message to a caller in which contact information can be
supplied but no incoming message (ICM) will be recorded.
An example ANN message:
“Sorry I cannot take your call at this time, if urgent try contacting me on 0746 …….
Please do not leave a message as this will not be recorded. Thanks for calling.”
To select ANN
1. Press w.
2. Press 9 8 .
3. The display will show 1/1. Scroll using < < /> > to the required setting.
--)+(-- = play OGM and record ICM, --) = ANN only.
4. Press 0.
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Out of Memory
The answering machines maximum recording capacity will be either 5 or 7 minutes
(depending on the selected sound quality). This time is shared between the OGM,
MEMO and ICM messages.
If the memory is full, no new ICM messages will be accepted until the existing
messages have been played and erased.
When the memory is full the a symbol in the display will flash, the answering
machine will respond after approximately 9 rings to allow remote playback and
deletion of messages.
Remote Activation of the Answering Machine
The answering machine can be remotely turned on, so long as the electrical supply
is connected and live.
1. Dial the telephone number to which the answering machine is connected. After
approximately 9 rings the machine will answer and a tone will be heard.
2. Enter your four digit remote code (1111 when supplied).
3. Press 7. The answering machine is now switched ON.
4. Replace the handset.
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The Answering Machine (830R)
Remote Control
This machine can be remotely accessed using an ordinary tone dialling telephone.
Dial the telephone number to which the answering machine is connected, after the
OGM has been played enter your Four digit remote code.
Once the code is accepted several remote options are available.
Remote Control
1. Dial the telephone number to which the answering machine is connected.
2. Press * after the OGM is played.
3. Enter your four digit remote code (1111 when supplied).
4. The number of new ICM’s will be announced, and then playback will begin, (to
stop playback press 8 ).
5. Select an option from the list below.
6. Once you have fi nished accessing the machine replace the handset.
Command
Function
1 ...........................................Repeat/skip to previous message
2 ...........................................Playback of messages
3 ...........................................Skip to next message
42 .........................................Record a MEMO, (to stop recording press 8)
45.........................................Record new outgoing message, (to stop recording
press 8)
6 ...........................................Erase individual messages during playback
7 ...........................................Switching On the answering machine (the display
will show a)
8 ...........................................Stop
9 ...........................................Switching Off the answering machine (the display
will no longer show a)
Please note!
If the machine doesn’t respond correctly to the remote control commands, try pressing the telephone
buttons for a longer or shorter time. In normal cases, the answering machine should react to tones
approximately 0.5 – 1 seconds in length, but longer tones may be necessary on certain telephone
networks.
If you do not enter any remote control command, the answering machine will disconnect after a
few seconds.
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Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is resolved,
the fault is with the other equipment.
Test the equipment on a known working line. If the product works then the fault is with
the line. Please inform your local telephone company.
No Number Shown in Display when Ringing
- In order for this feature to function, you must subscribe to the Caller
Identification service from your network provider.
- If
is shown in the display, it either means that no information
was sent about the calling number, or that the caller has a secret telephone number.
It may also be a voicemail message.
- If MOBILE is displayed, the network operator has sent this call description as a
name, the telephone number will only be visible when scrolling through the call list,
press 0 when name is shown.
- It may not be possible to receive CID information if the phone operates in a PBX system.
******
Warning Tone During a Call
- The battery may be running low (recharge the hand unit).
Telephone Does Not Work
- Check that charge contacts in handset and base unit are clean.
- Check the adapter, is it correctly connected to the base unit and to the mains power?
- Check that the telephone cord has been correctly connected to the base unit and
to the line socket, by disconnecting and reconnecting both ends.
- Check the charge status of the handset batteries.
- Try connecting another telephone, known to be in working order, to the line
socket. If that phone works then it is likely that this equipment is faulty.
The Answering Machine Is Not Answering
- Check that the unit is switched on
- Check that the telephone cable and the mains adapter are correctly connected.
- Check that the answering machine is not full.
The Answering Machine Does Not Respond to Remote Control
- Check that the telephone you are using to remotely control the answering
machine is a tone dialling telephone.
- Some telephones only output a short tone beep when buttons are pressed, and
this may not be enough to activate remote control. Please use a separate tone
transmitter in these cases.
- Also try holding the buttons down longer, approximately 1 second per digit.
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Other
I can’t hear the outgoing message very well
- Record a new outgoing message.
- Speak closer to the microphone when recording.
The line is disconnected when someone leaves a message:
- An incoming message may be up to 120 seconds in length. After this time, the
call will be disconnected.
- If the caller pauses approximately 7 seconds or more, the call may be terminated,
since the voice control function believes that the caller has hung up.
If the telephone still does not work, contact the place of purchase. Don’t forget
the receipt or copy of the invoice.
- If the function Announcement only is activated the caller cannot leave a message.
UK
If you cannot resolve the fault using the faultfinder section, technical support is available on the Premium Rate Number: 0906 302 0114.
Calls cost 50 pence per minute (prices correct at the time of going to press), and is
operational between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alternatively, E-mail on: tech@doro-uk.com
You can contact us in writing: Consumer Support Group, Doro UK Ltd., 22
Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE, (regarding
any Spares or Technical query), or
Telephoning (Spares only): 01527 584377
Web site: www.doro-uk.com
Specific Absorption Rate (SAR)
This telephone complies with applicable international safety requirements for
exposure to radio waves.
The SAR-value of this product is not greater than 0.042 W/kg (measured over 10g of
tissue). The maximum limit according to WHO is 2W/kg (10g of tissue).
Guarantee
This product is guaranteed for a period of 12 months from the date of purchase.
Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or any
similar incident or damage, liquid ingress, negligence, abnormal usage, not reasonably
maintained or any other circumstances on the purchaser’s part. Furthermore, this
guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter
of precaution, we recommend disconnecting the telephone during a thunderstorm.)
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Australia and New Zealand
���
Products permitted for connection to the telephone network
are��marked with
in
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Australia
in New Zealand. These marks indicate the products comply
with the regulations and can be used without concern in the country of purchase.
If you believe this product is malfunctioning, please refer to the relevant section and/
or consult the troubleshooting guide in this manual to ensure that you have followed
�� ����������
the instructions carefully. As an alternative you can visit our web site for FAQ’s or
send an e-mail for a prompt reply.
Guarantee
This product is guaranteed for a period of 12 months from the date of purchase.
Should you experience difficulties with the product, please contact us for assistance. If
the product is then found to be faulty you will be asked to return it directly to us with
a copy of the purchase receipt.
This guarantee shall not apply to a fault caused by an accident or a similar incident or
damage, liquid ingress negligence, abnormal usage, not reasonably maintained or any
other circumstances on the purchaser’s part. Furthermore, this guarantee shall not
apply to a fault caused by a thunderstorm or lightning, excessive or any other voltage
fluctuations or faults on the telephone line. (As a matter of precaution, we recommend
disconnecting the telephone during a thunderstorm).
This guarantee does not affect your statutory rights.
AUSTRALIA
DORO Australia Pty Ltd
PO Box 6760
Baulkham Hills BC NSW 2153
Australia
NEW ZEALAND
Atlas Gentech (NZ) Limited
Private Bag 14927
Panmure
Auckland
New Zealand
Consumer Support
Ph: (02) 8853 8444
Fax: (02) 8853-8489
Email: support@doro.com.au
Web site: www.doro.com.au
Consumer Support
Ph: 0900 500-25 (Toll Call)
Fax: (09) 574-2722
Email: support@atlasgentech.co.nz
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Other
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish
to connect more than 1 telephone to your telephone line. A standard telephone line
has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with
a REN of 1 (RN of 1) with no degradation to the product’s performance. Exceeding
this limit may cause the volume of the ringer in any phone to decrease or not ring at
all.
Electro Magnetic Radiation (EMR)
This telephone complies with applicable safety requirements for exposure to radio
waves.
The mean power of this telephone is not greater than 7.9 mW.
This is below the 20mW limit at which testing is required.
Answering Machines
Please note when set to answer after 2 rings this product may block CID information
when used in conjunction with certain distinctive ring signals (FaxAbility).
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Version 1.3