Installation guide | EMC CLARiiON Server User Manual

EMC CLARiiON Server Support Products
for Windows
INSTALLATION GUIDE
P/N 300-002-038
REV A05
EMC Corporation
Corporate Headquarters:
Hopkinton, MA 01748-9103
1-508-435-1000
www.EMC.com
Copyright © 2004 - 2006 EMC Corporation. All rights reserved.
Published February, 2006
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE
INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an
applicable software license.
Trademark Information
EMC2, EMC, CLARiiON, Navisphere, PowerPath, and Symmetrix are registered trademarks and Access Logix, FLARE, MirrorView, Powerlink,
SAN Copy, and SnapView are trademarks of EMC Corporation.
All other trademarks used herein are the property of their respective owners.
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EMC CLARiiON Server Support Products for Windows Installation Guide
Contents
Preface........................................................................................................................... vii
Chapter 1
About the CLARiiON Server Applications
About EMC Navisphere software ................................................. 1-2
Navisphere Storage System Initialization Utility ................ 1-2
Navisphere Host Agent ........................................................... 1-3
Navisphere Server Utility........................................................ 1-4
Admhost Utility ....................................................................... 1-5
Admsnap Utility ....................................................................... 1-5
CLARiiON VSS Provider......................................................... 1-6
Navisphere CLI ......................................................................... 1-6
Chapter 2
Installing and Using the Navisphere Storage System
Initialization Utility
Requirements for the Navisphere Storage System Initialization
Utility ................................................................................................. 2-2
Installing the Navisphere Storage System Initialization Utility 2-3
To remove the Navisphere Storage System Initialization
Utility.......................................................................................... 2-5
Using the Navisphere Storage System Initialization Utility...... 2-6
To run the utility from a host.................................................. 2-6
To run the utility from the CD................................................ 2-6
EMC CLARiiON Server Support Products for Windows Installation Guide
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Contents
Chapter 3
Installing and Using the Navisphere Host Agent or
Server Utility
Determining which application to install .................................... 3-2
Host Agent and Server Utility requirements............................... 3-4
Installing the Navisphere Host Agent .......................................... 3-5
To install the Host Agent......................................................... 3-5
To remove the Host Agent .................................................... 3-10
Using the Event Monitor configuration file............................... 3-11
Using the Host Agent.................................................................... 3-12
Starting the Host Agent service............................................ 3-12
Stopping the Host Agent service.......................................... 3-13
Configuring storage systems ................................................ 3-13
Installing the Navisphere Server Utility..................................... 3-14
To install the Server Utility ................................................... 3-14
To remove the Server Utility................................................. 3-16
Using the Navisphere Server Utility........................................... 3-17
To run the Server Utility from a host................................... 3-17
To run the Server Utility from the CD................................. 3-17
Chapter 4
Installing and Using the Admhost and Admsnap Utility
Installing the Admhost Utility....................................................... 4-2
To install the Admhost Utility on a server ........................... 4-2
Using the Admhost Utility ............................................................. 4-4
Installing the Admsnap Utility ...................................................... 4-6
Installation prerequisites ........................................................ 4-6
To install the Admsnap Utility ............................................... 4-6
To remove the Admsnap Utility ............................................ 4-8
Using the Admsnap Utility ............................................................ 4-8
Installing the CLARiiON VSS Provider ...................................... 4-9
Installation prerequisites for a storage system with
Navisphere Manager................................................................ 4-9
Installation prerequisites for a storage system with
Navisphere Express.................................................................. 4-9
To install the CLARiiON VSS Provider .............................. 4-10
To remove the CLARiiON VSS Provider ............................ 4-11
Using the CLARiiON VSS Provider............................................ 4-11
Chapter 5
Installing and Using Navisphere CLI
Navisphere CLI requirements........................................................
Installing Navisphere CLI ..............................................................
To remove the CLI ....................................................................
Using Navisphere CLI ....................................................................
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EMC CLARiiON Server Support Products for Windows Installation Guide
5-2
5-3
5-4
5-4
Contents
Appendix A
Silent Installations and Removals
About silent installations or removals ....................................... A-2
Installing the Navisphere Initialization Utility ......................... A-3
Preparing for the installation ................................................ A-3
Creating a response file.......................................................... A-4
Performing a silent installation............................................. A-5
Removing the Navisphere Initialization Utility ....................... A-6
Performing a silent removal .................................................. A-7
Installing Navisphere Host Agent .............................................. A-9
Installing revision 6.7 or earlier ............................................ A-9
Installing revision 6.16 or later.............................................. A-9
Preparing for the installation ................................................ A-9
Creating a response file........................................................ A-10
Performing a silent installation........................................... A-12
Removing the Host Agent ......................................................... A-16
Removing revision 6.7 or earlier......................................... A-16
Removing revision 6.16 or later .......................................... A-16
Creating a response file........................................................ A-16
Performing a silent removal ................................................ A-18
Installing the Navisphere Server Utility .................................. A-20
Preparing for the installation .............................................. A-20
Creating a response file........................................................ A-21
Performing a silent installation........................................... A-22
Removing the Navisphere Server Utility ................................. A-23
Creating a response file........................................................ A-23
Performing a silent removal ................................................ A-24
Installing Navisphere CLI .......................................................... A-26
Installing revision 6.7 or earlier .......................................... A-26
Installing revision 6.16 or later............................................ A-26
Preparing for the installation .............................................. A-26
Creating a response file........................................................ A-27
Performing a silent installation........................................... A-28
Removing Navisphere CLI ........................................................ A-29
Removing revision 6.7 or earlier......................................... A-29
Removing revision 6.16 or later .......................................... A-29
Creating a response file........................................................ A-29
Performing a silent removal ................................................ A-30
Verifying the silent installation or removal ............................. A-32
Glossary ........................................................................................................................ g-1
Index ............................................................................................................................... i-1
EMC CLARiiON Server Support Products for Windows Installation Guide
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Contents
vi
EMC CLARiiON Server Support Products for Windows Installation Guide
Preface
As part of an effort to improve and enhance the performance and capabilities
of its product line, EMC from time to time releases revisions of its hardware
and software. Therefore, some functions described in this guide may not be
supported by all revisions of the software or hardware currently in use. For
the most up-to-date information on product features, refer to your product
release notes.
If a product does not function properly or does not function as described in
this guide, please contact your EMC representative.
Audience
This guide is part of the EMC® Navisphere® documentation set, and
is intended for use by a system administrator during the installation
of the Navisphere Storage System Initialization Utility, Navisphere
Host Agent, Navisphere Server Utility, Navisphere Command Line
Interface (CLI), admhost, or admsnap software on a Microsoft server
running the Windows Server™ 2003 or Windows® 2000 operating
system.
Readers of this guide are expected to be familiar with the following
topics:
◆
◆
Microsoft server hardware
Microsoft Windows operating system, especially with how the
operating system handles logical disks or volumes.
EMC CLARiiON Server Support Products for Windows Installation Guide
vii
Preface
Organization
This manual contains four chapters, as follows:
Chapter 1
Describes the CLARiiON server-based applications
and lists the requirements for these applications. This
chapter also provides sample management
configurations.
Chapter 2
Describes how to install and use the Navisphere
Storage System Initialization Utility.
Chapter 3
Describes how to install and use the Navisphere Host
Agent and the Navisphere Server Utility.
Chapter 4
Describes how to install the Admhost Utility,
Admsnap Utility, and the CLARiiON VSS Provider.
This chapter also describes how to use admhost and
refers you to the documentation that describes how to
use admsnap and the VSS Provider.
Chapter 5
Describes how to install and remove Navisphere CLI
and refers you to the documentation that describes
how to use Navisphere CLI.
Appendix A Describes how to perform a silent installation and
removal of the Initialization Utility, Host Agent, Server
Utility, and Navisphere CLI.
Related
documentation
viii
Related documents include
◆
Navisphere Host Agent/CLI and Utilities Release Notes
◆
Admhost Release Notes
◆
Admsnap Release Notes
◆
EMC Navisphere Manager Administrator’s Guide
(P/N 069001125)
◆
EMC Navisphere Command Line Interface (CLI) Reference
(P/N 069001038)
◆
EMC SnapView Command Line Interfaces Reference
(P/N 069001181)
EMC CLARiiON Server Support Products for Windows Installation Guide
Preface
Conventions used in
this guide
◆
EMC SAN Copy Command Line Interfaces Reference
(P/N 069001189)
◆
EMC MirrorView Command Line Interface (CLI) Reference
(P/N 069001184)
EMC uses the following conventions for notes, cautions, warnings,
and danger notices.
A note presents information that is important, but not hazard-related.
!
CAUTION
A caution contains information essential to avoid data loss or
damage to the system or equipment. The caution may apply to
hardware or software.
Typographical Conventions
This manual uses the following format conventions:
This
typeface
Indicates text (including punctuation) that you type
verbatim, all commands, pathnames, filenames,
and directory names. It indicates the name of a
dialog box, field in a dialog box, menu, menu
option, or button.
This typeface
Represents variables for which you supply the
values; for example, the name of a directory or file,
your username or password, and explicit
arguments to commands.
This
typeface
Represents a system response (such as a message or
prompt), a file or program listing.
x>y
Represents a menu path. For example, Operations
> Poll All Storage Systems tells you to select Poll
All Storage Systems on the Operations menu.
[ ]
Encloses optional entries.
|
Separates alternative parameter values; for
example:
LUN-name | LUN-number means you can use either
the LUN-name or the LUN-number.
EMC CLARiiON Server Support Products for Windows Installation Guide
ix
Preface
Finding current
information
The most up-to-date information about the Host Agent, Navisphere
Server Utility, CLI, admhost, or admsnap software, is posted on the
EMC Powerlink™ website. We recommend that you download the
latest information before you install the Host Agent, Navisphere
Server Utility, CLI, admhost, or admsnap software. If you purchased
this product from an EMC reseller and you cannot access Powerlink,
the latest product information should be available from your reseller.
To access EMC Powerlink, use the following link:
http://Powerlink.EMC.com
After you log in, select Support > Document Library and find the
following:
Where to get help
◆
Navisphere Host Agent and CLI Release Notes
◆
The latest version of this guide that is applicable to your software
revision.
◆
EMC Installation Roadmap for CX-Series, AX-Series, and FC-Series
Storage Systems, which provides a checklist of the tasks that you
must complete to install your storage system in a storage area
network (SAN) or direct attach configuration.
For questions about technical support, call your local sales office or
service provider.
If you have a valid EMC service contract, contact EMC Customer
Service at:
United States: (800) 782-4362 (SVC-4EMC)
Canada:
(800) 543-4782 (543-4SVC)
Worldwide:
(508) 497-7901
Follow the voice menu prompts to open a service call and select the
applicable product support.
Sales and customer
service contacts
For the list of EMC sales locations, please access the EMC home page
at:
http://www.EMC.com/contact/
For additional information on the EMC products and services
available to customers and partners, refer to the EMC Powerlink
website at:
http://Powerlink.EMC.com
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EMC CLARiiON Server Support Products for Windows Installation Guide
Preface
Your comments
Your suggestions will help us continue to improve the accuracy,
organization, and overall quality of the user publications. Please send
a message to techpub_comments@EMC.com with your opinions of
this guide.
EMC CLARiiON Server Support Products for Windows Installation Guide
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Preface
xii
EMC CLARiiON Server Support Products for Windows Installation Guide
1
Invisible Body Tag
About the CLARiiON
Server Applications
This chapter describes the CLARiiON server-based applications. This
chapter also provides sample management configurations.
All CLARiiON server-based applications are supported on both CX-Series
and AX-Series storage systems that have been upgraded to Navisphere
Manager; that is, that have the Navisphere Manager enabler installed. Only
the Navisphere Storage System Initialization Utility and the Navisphere
Server Utility are supported on AX-Series storage systems running
Navisphere Express.
About the CLARiiON Server Applications
1-1
About the CLARiiON Server Applications
About EMC Navisphere software
The following EMC® server-based software is available on the server
support CD that shipped with your storage system or your upgrade
kit (for AX-Series systems upgrading to Navisphere Manager):
◆
Navisphere® Storage System Initialization Utility
◆
Navisphere Host Agent
◆
Navisphere Server Utility
◆
Admhost Utility
◆
Admsnap Utility
◆
CLARiiON® VSS Provider (Windows Server 2003 only)
◆
Navisphere Command Line Interface (CLI)
Navisphere Storage System Initialization Utility
The Navisphere Storage System Initialization Utility is supported for
both AX-Series and CX-Series storage systems. You must initialize the
storage system in order to register the server HBAs with the storage
system and have access to the storage system's data.
For CX-Series storage systems, use the utility to discover storage
systems, and set network parameters (IP address, subnet mask and
default gateway). An authorized service provider must install and
run the Initialization Utility.
For AX-Series storage systems, use the utility to discover storage
systems, set network parameters (IP address, subnet mask and
default gateway), and create management user accounts. For AX150
iSCSI storage systems, use the utility to set network parameters for
the storage system's iSCSI data ports.
Important The Navisphere Initialization Utility is supported only on the
CX300, CX500, CX700, and AX-Series storage systems. CX-Series and
AX100-Series systems must be running FLARE OE 02.16.xxx.5.yyy or higher.
AX150-Series systems must be running FLARE 02.20.xxx.5.yyy or higher.
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EMC CLARiiON Server Support Products for Windows Installation Guide
About the CLARiiON Server Applications
Navisphere Host Agent
The Host Agent registers the server’s HBA (host bus adapter) with
the attached CX-Series, AX-Series, or FC-Series storage system when
the Agent service starts. This action sends the initiator records for
each HBA to the storage system. Initiator records are used to control
access to storage system data. For pre-FC4700 storage systems, the
Agent will send the initiator records only if Access Logix™ software
is installed.
The Agent can then retrieve information from the storage system
automatically at startup or when requested by Manager or CLI.
The Host Agent can also
◆
Send drive mapping information to the attached CLARiiON®
storage systems.
◆
Monitor storage-system events and can notify personnel by
e-mail, page, or modem when any designated event occurs.
◆
Retrieve LUN WWN (world wide name) and capacity
information from Symmetrix® storage systems.
Important The Host Agent is supported for CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
You cannot install the Host Agent and the Navisphere Server Utility on the
same server. However, you can install them on different servers that are
connected to the same storage system.
About EMC Navisphere software
1-3
About the CLARiiON Server Applications
Navisphere Server Utility
Similar to the Host Agent, the Navisphere Server Utility registers the
server’s HBA (host bus adapter) with the attached AX-Series or
CX-Series storage system; however, unlike the Host Agent, the Server
Utility on a Windows server does not:
◆
Send LUN mapping information back to a CX-Series storage
system. This information will not display in the Manager UI or
CLI. To see LUN mapping information in the Manager UI or CLI
for a CX-Series storage system, you must use the Host Agent
instead of the Server Utility.
LUN mapping information is sent to AX-Series storage systems. In
Navisphere Manager, this information displays in the Manager UI or
with the CLI -lunmapinfo command. In Navisphere Express, this
information displays in the Manage Virtual Disks page.
◆
Require network connectivity to the storage system.
◆
Require that you install the utility; you can run it from the CD.
However, we recommend that you install it on the server. Some
features are not available unless you install the Server Utility on
the server.
However, with the Server Utility you can perform the following
functions:
◆
Windows servers with Microsoft iSCSI initiators can use the
utility to configure iSCSI connections - log on, log off, and remove
an iSCSI target - and to configure mutual CHAP.
◆
AX-Series storage systems running Navisphere Express can use
the utility to manage snapshots. If you are managing your
AX-Series storage system with Navisphere Manager or if you
have a CX-Series storage system, you must use SnapView and the
admsnap utility to manage snapshots.
Important The Server Utility is supported on the AX-Series and CX-Series
storage systems. CX-Series and AX100-Series systems must be running
FLARE OE 02.16.xxx.5.yyy or higher. AX150-Series systems must be running
FLARE 02.20.xxx.5.yyy or higher.
Not all features are supported in all revisions of the Server Utility. Refer to the
Server Utility’s online help for information on which features are available.
You cannot install the Host Agent and the Navisphere Server Utility on the
same server. However, you can install them on different servers that are
connected to the same storage system.
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EMC CLARiiON Server Support Products for Windows Installation Guide
About the CLARiiON Server Applications
Admhost Utility
The Admhost Utility is an executable program that you can run
interactively via script. It runs only on Microsoft Windows Server™
2003 or Windows® 2000 operating systems, and works with
layered-driver applications (for example, SAN Copy™, SnapView™
and MirrorView™/A devices), and non-layered-driver devices.
Use admhost commands to
◆
Scan for new storage devices
◆
Assign drive letters to the devices
◆
Make storage devices inaccessible to the server operating system
◆
Flush cache data to disk
◆
List drive letters and worldwide names for all server devices
Important The Admhost Utility is supported on CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
Admsnap Utility
The Admsnap Utility is an executable program that you can run
interactively or via a script to manage SnapView clones and
snapshots. The Admsnap Utility resides on the servers connected to
the storage system with the SnapView driver installed. Admsnap
runs on Microsoft Windows Server 2003 or Windows 2000.
Important Unless indicated otherwise, all references to a Windows server
refer to Windows Server 2003 or Windows 2000 servers only.
Use admsnap commands to:
◆
Scan for new storage devices
◆
Assign drive letters to the devices
◆
Make storage devices inaccessible to the server operating system
◆
Flush cache data to disk
◆
List drive letters and worldwide names for all server devices
◆
List current snapshot devices
◆
Map and unmap to a SnapView session
◆
Start and stop a SnapView session
Important The Admsnap Utility is supported on CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
About EMC Navisphere software
1-5
About the CLARiiON Server Applications
CLARiiON VSS Provider
The CLARiiON VSS Provider allows an application to access
SnapView functionality on CLARiiON storage systems by using the
VSS framework and other APIs introduced in Microsoft Windows
Server 2003 APIs.
Important The CLARiiON VSS Provider is supported on CX-Series and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
Navisphere CLI
The CLI complements or can be used as an alternative to Manager. It
provides a command line interface for storage-system management,
including storage provisioning, status and configuration information
retrieval, and control. You can use the CLI to automate management
functions through shell scripts and batch files. CLI commands for
many functions are server-based and are provided with the Host
Agent. The remaining CLI commands are web-based and are
provided with software that runs in the storage-system SPs.
Navisphere CLI includes the Secure (on supported operating
systems), Classic, and Java CLI functionalities. For more information,
refer to the EMC Navisphere Command Line Interface (CLI) Reference
Guide.
Important The Navisphere CLI is supported on CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
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EMC CLARiiON Server Support Products for Windows Installation Guide
2
Invisible Body Tag
Installing and Using the
Navisphere Storage
System Initialization
Utility
This chapter describes how to install and use the Navisphere Storage
System Initialization Utility on a Windows host connected to the
same subnet as the management ports on a storage system.
Major topics are
◆
◆
◆
Requirements for the Navisphere Storage System Initialization
Utility ...................................................................................................2-2
Installing the Navisphere Storage System Initialization Utility..2-3
Using the Navisphere Storage System Initialization Utility........2-6
Installing and Using the Navisphere Storage System Initialization Utility
2-1
Installing and Using the Navisphere Storage System Initialization Utility
Requirements for the Navisphere Storage System Initialization
Utility
To use the Navisphere Storage System Initialization Utility on a
Windows host to initialize a storage system, the host must meet the
following requirements:
◆
Run a supported version of the Windows Server 2003 or
Windows 2000 operating system.
◆
Be connected to the same subnet as the 10/100 management ports
of the storage system that you want to initialize. This host may
also be a server with Fibre Channel or iSCSI connections to the
storage system.
You can run the Navisphere Storage System Initialization Utility from
the server support CD as described in To run the utility from the CD on
page 2-6. EMC recommends that you install the utility on the server,
as described in Installing the Navisphere Storage System Initialization
Utility on page 2-3.
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EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Storage System Initialization Utility
Installing the Navisphere Storage System Initialization Utility
You can install the Initialization Utility on a VMware® Windows Virtual
Machine, but do not install the Initialization Utility on a VMware® ESX
Server™.
1. Log in to the Windows server as the administrator or someone
who has administrative privileges.
2. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
or
drive:\AXSeries.exe
where drive is the letter for the CD drive.
3. From the main menu select Install Products on Server.
The INSTALL PRODUCTS page opens.
4. Select Navisphere Storage System Initialization Utility.
5. In the Navisphere Storage System Initialization Utility Wizard Welcome dialog box, click Next.
6. In the Navisphere Storage System Initialization Utility Installation Folder dialog box, enter the folder where the files
will be unpacked and click Continue.
Installing the Navisphere Storage System Initialization Utility
2-3
Installing and Using the Navisphere Storage System Initialization Utility
7. Depending if this is a new installation or an upgrade, do one of
the following:
• New Installation
a. In the Navisphere Storage System Initialization Wizard
dialog box, click Next at the Welcome screen.
b. In the Customer Information dialog box, enter your name
and your company’s name, and click Next.
c. In the Choose Destination Location dialog box, click Next
to select the default location or click Browse to specify a
new location.
If you are running Windows Server 2003 (32-bit) or
Windows 2000, the default location is drive:\Program
Files\EMC\Navisphere Storage System Initialization
Utility
If you are running Windows Server 2003 (64-bit) the
default location is
drive:\Program Files (x86)\EMC\Navisphere Storage
System Initialization Utility
• Upgrade – If the Storage System Initialization Utility is
already installed, you are prompted with a message asking
you if you would like to upgrade. Click Yes to perform the
upgrade.
The Navisphere Storage System Initialization Utility is installed in
the same location as the previous revision.
8. In the InstallShield Wizard Complete screen, click Finish to exit
the wizard.
9. Close the server support menu by selecting Main Menu and then
Exit.
10. Remove the CD from the server’s CD-ROM drive.
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EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Storage System Initialization Utility
To remove the Navisphere Storage System Initialization Utility
1. On the Windows server running the Storage System Initialization
Utility that you want to remove, log in as the administrator or the
equivalent.
2. Select Start > Settings > Control Panel.
3. On the Control Panel pane, double-click Add/Remove Programs.
The Add/Remove Programs dialog box opens.
4. Select Navisphere Storage System Initialization Utility and click
Change/Remove.
5. If asked to confirm the removal, click OK.
You have removed the application.
Installing the Navisphere Storage System Initialization Utility
2-5
Installing and Using the Navisphere Storage System Initialization Utility
Using the Navisphere Storage System Initialization Utility
You run the Navisphere Storage System Initialization Utility from a
host on which it is installed or from the server support CD.
To run the utility from a host
To start the utility from the default installation directory, select Start >
Programs > EMC > Navisphere > Navisphere Storage System
Initialization Utility. For more information on using the Navisphere
Storage System Initialization Utility, click Help from the wizard's
Help menu.
To run the utility from the CD
1. Log in to the Windows server as the administrator or someone
who has administrative privileges.
2. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
or
drive:\AXSeries.exe
where drive is the letter for the CD drive.
3. From the main menu select Run Products from CD.
The RUN PRODUCTS page opens.
4. Select Navisphere Storage System Initialization Utility.
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EMC CLARiiON Server Support Products for Windows Installation Guide
3
Invisible Body Tag
Installing and Using the
Navisphere Host Agent
or Server Utility
This chapter describes how to install the Navisphere Host Agent and
the Navisphere Server Utility. You cannot install the Host Agent and
the Navisphere Server Utility on the same server (the host that sends
I/O). However, they can be installed on different servers that are
connected to the same storage system.
Major topics are
Overview
◆ Determining which application to install.......................................3-2
◆ Host Agent and Server Utility requirements .................................3-4
Navisphere Host Agent
◆ Installing the Navisphere Host Agent ............................................3-5
◆ Using the Host Agent ......................................................................3-12
Navisphere Server Utility
◆ Installing the Navisphere Server Utility .......................................3-14
◆ Using the Navisphere Server Utility .............................................3-17
Installing and Using the Navisphere Host Agent or Server Utility
3-1
Installing and Using the Navisphere Host Agent or Server Utility
Determining which application to install
Depending on your application needs, you can install either the Host
Agent or Server Utility on an attached Windows server. You cannot
install both applications on the same server; however, you can install
them on different servers attached to the same storage system.
If you have an AX-Series storage system running Navisphere
Express, you must install the Server Utility; the Host Agent is only
supported on CX-Series and AX-Series storage systems running
Navisphere Manager.
Important If you have VMware® ESX Server™ with native multipathing
software installed, the Server Utility will not always display all paths to the
storage system. However, at least one path to the storage system will always
display.
Table 3-1 on page 3-3 describes the differences between the Host
Agent and the Server Utility on a Windows server attached to a
CX-Series storage system or an AX-Series storage system running
Navisphere Manager.
3-2
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
Table 3-1
Differences between the Host Agent and the Server Utility
Server Utility
Function
Host Agent
AX-Series
CX-Series
Pushes LUN mapping
and OS information to
the storage system.
Yes – LUN mapping
information displays in the
Manager UI, next to the
LUN icon, or with the CLI
using the -lunmapinfo
command.
Yes – LUN mapping information
displays in the Manager UI, next to
the LUN icon, or with the CLI
using the -lunmapinfo command.
Note: The text Manually
Registered appears next to the
host name icon in the Manager UI
indicating that the Host Agent is
not installed on this server.
No – LUN mapping information
is not sent to the storage
system. Only the host’s name,
ID, and IP address are sent to
the storage system.
Note: The text Manually
Registered appears next to
the host name icon in the
Manager UI indicating that the
Host Agent is not installed on
this server.
Runs automatically to
send information to the
storage system.
Yes – No user interaction is
required.
Yes and No – You can control
whether server information is
automatically sent to the storage
system by enabling or disabling
the Registration Service feature.
It is automatically enabled during
the installation of the Server Utility
but you can stop the service at
anytime through the Services
option in the Microsoft UI.
Yes and No – You can control
whether server information is
automatically sent to the storage
system by enabling or disabling
the Registration Service
feature. It is automatically
enabled during the installation of
the Server Utility but you can
stop the service at anytime
through the Services option in
the Microsoft UI. However, there
is no benefit in enabling the
Registration Service on a
server connected to a CX-Series
system, since LUN mapping
information is not sent.
Requires network
connectivity to the
storage system.
Yes – Network connectivity
allows LUN mapping
information to be available
to the storage system.
No – LUN mapping information is
sent through a data path to the
storage system.
No – LUN mapping information
is not sent to the storage
system.
Requires installation.
Yes – You must install the
Host Agent on the server.
No – You can run the Server Utility
from the CD. However, we
recommend that you install it on
the server. You must install it to
use the Registration Service
feature (described above).
No – You can run the Server
Utility from the CD. However, we
recommend that you install it on
the server. You must install it to
use the Registration Service
feature (described above).
Determining which application to install
3-3
Installing and Using the Navisphere Host Agent or Server Utility
Host Agent and Server Utility requirements
To run the Windows Host Agent or Server Utility on your server, the
server must meet the following requirements:
◆
Run a supported version of the Windows Server 2003 or
Windows 2000 operating system.
◆
Have the EMC CLARiiON supported HBA hardware and driver
installed.
◆
Be connected to each SP in each storage system either directly or
through a switch or hub.
◆
For the Host Agent only – Be on a TCP/IP network connected to
each SP in the storage system. The TCP/IP network connection
allows the server to send LUN mapping information to the
storage system and it allows Manager to communicate with the
storage system over the network.
For information about the specific revisions of the server operating
system and the storage-system FLARE™ or Access Logix software
that are required for your revision of the Host Agent, see the Release
Notes for the Host Agent on the EMC Powerlink website. To access
this website, see Finding current information on page x.
3-4
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
Installing the Navisphere Host Agent
This section describes how to install the Navisphere Host Agent on a
server connected to a CX-Series, AX-Series running Navisphere
Manager, or FC4700 storage system.
Important You cannot install the Host Agent and the Server Utility on the
same server. However, you can install them on different servers that are
connected to the same storage system. If the Server Utility is installed,
remove it before installing the Host Agent, see To remove the Server Utility on
page 3-16.
Do not install the Host Agent on a VMware Windows Virtual Machine.
To install the Host Agent
1. Ensure that all storage systems are connected to the Windows
server on which you are installing Host Agent.
2. Log in to the Windows server as the administrator or a user who
has administrative privileges.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
where drive is the letter for the CD drive.
4. From the main menu select Install Products on Server.
The INSTALL PRODUCTS page opens.
Installing the Navisphere Host Agent
3-5
Installing and Using the Navisphere Host Agent or Server Utility
5. Select Navisphere Host Agent.
6. In the Navisphere Agent Setup dialog box, click Next at the
Welcome screen.
7. In the License Agreement dialog box, read the license agreement,
and click Yes to accept the terms.
8. In the Customer Information dialog box, enter the appropriate
information, and click Next.
9. In the Choose Destination Location dialog box, click Next to
select the default location.
When you are prompted about using the Microsoft iSCSI Initiator,
click Yes if Microsoft iSCSI Software Initiator is installed on the
server.
Depending on your operating system, the default location is one
of the following:
• On Windows Server 2003 (32-bit) or Windows 2000 systems
drive:\Program Files\EMC\Navisphere Agent
• On Windows Server 2003 (64-bit) systems
drive:\Program Files (x86)\EMC\Navisphere Agent
The setup program copies files to the destination folder, and then
it displays the message
Navisphere Agent Service installed successfully.
10. In the Navisphere Agent Installer dialog box, click OK.
The Initialize Privileged User List dialog box opens so you can
add privileged users to a new or existing Host Agent
configuration file.
If a filename does not appear in the Config File, a Host Agent
configuration file does not exist on the server, so continue to
step 11 to use the Create/Overwrite File option.
If a Host Agent configuration file exists on the server, go to
step 12 to use the Use Existing File option.
11. To create or overwrite a configuration file, do the following:
a. Click Create/Overwrite File.
b. Enter the pathname in Config File.
c. Skip to step 13.
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EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
12. To use the existing configuration file, do the following:
a. Click Use Existing File.
The pathname of the file appears in the Config File.
b. If you want to use a different file, either enter the full
pathname of the file or select Browse to find the file.
13. Make sure the Privileged User List contains entries for only those
users allowed to configure storage systems connected to the
server.
You must specify at least one privileged user who can log in to the
Navisphere management station and configure the Host Agent. If you do
not specify a privileged user, an error message appears when you
attempt to exit this dialog box.
To add a user to the list:
a. Click Add.
The Add Privileged User dialog box opens.
b. In User Name, enter the person’s user account name.
c. In System Name, enter the name of the server running
Manager.
d. Click OK.
To remove a privileged user from the list:
a. Select the privileged user name.
b. Click Remove.
14. Click OK to save the new privileged user list and/or the new
configuration file.
The program saves the Host Agent configuration file with the
new privileged user entries and starts the Host Agent.
15. In the Navisphere Agent Setup dialog box, click Finish.
A command line window opens indicating that the Host Agent
service is starting.
16. If you are prompted to reboot the server, click Yes.
If you do not reboot before you run the Microsoft iSCSI Software
Initiator, the NIC initiators will not be able to login to the storage
system.
Installing the Navisphere Host Agent
3-7
Installing and Using the Navisphere Host Agent or Server Utility
17. If you installed a new version of the Host Agent and will be using
Event Monitor, refer to Using the Event Monitor configuration file on
page 3-11.
If you updated the Host Agent and were using Event Monitor,
restore the Event Monitor configuration from a previously copied
Navimon.cfg file:
a. Stop the Agent, as described on page 3-13, Stopping the Host
Agent service.
b. Move or copy the saved Navimon.cfg to the real Navimon.cfg
file, as described on page 3-12, Starting the Host Agent service.
c. Start the Agent, as described on page 3-12, Starting the Host
Agent service.
18. If you are managing pre-FC4700 storage systems, you must edit
the Host Agent configuration file to add device entries for each
storage system the server will communicate with. To edit the
Host Agent configuration file use one of the following:
• the Remote Agent Configuration feature of Manager as
described in the EMC Navisphere Manager Administrator’s
Guide.
• the CLI remoteconfig command as described in the Navisphere
Command Line Interface (CLI) Reference Manual.
When a pre-FC4700 storage system experiences heavy input/output
traffic (that is, applications are using the storage system), information
may not be reported to the Host Agent in a timely manner. In such a
situation, the Host Agent may take several minutes to execute a
storage-system management task. This behavior is most evident when
one Host Agent is managing multiple storage systems. Also, if the SP
event log is large and the Host Agent configuration file is set up to read
all the events, it may take a few minutes for the Host Agent to start.
19. If you have an iSCSI configuration with a multi-homed server
(multiple NIC cards installed on the server), and are running
Windows Server 2003 or Windows 2000, do the following to
ensure that the Agent finds the correct NIC card:
a. Create a text file in the Host Agent directory and name it
agentid.txt.
b. Open the agentid.txt file and on the first line, type the fully
qualified domain name of the host that you want to display in
Navisphere.
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EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
c. On the second line, type the IP address that you want to
display in Navisphere.
d. Save the file and then stop and start the Agent.
What next?
What you do next depends on whether you will use Navisphere
Manager to manage the storage systems connected to the server.
Using Manager — If you are setting up a new server, go to the section
Starting the Host Agent service on page 3-12. If you are just upgrading
the Host Agent or CLI on an existing system, you have finished the
upgrade.
Using CLI — Continue to the section Starting the Host Agent service
for information on how you can monitor storage-system events.
Installing the Navisphere Host Agent
3-9
Installing and Using the Navisphere Host Agent or Server Utility
To remove the Host Agent
To avoid losing site-specific information, copy the Host Agent configuration
file (agent.config) and the Event Monitor configuration file (Navimon.cfg) to
a safe location or rename it before removing any Navisphere software.
1. On the Windows server running the Host Agent that you want to
remove, log in as the administrator or the equivalent.
2. Stop the Host Agent service as follows:
a. From the desktop, right-click My Computer and select
Manage > Services and Applications > Services
The Services pane opens.
b. Stop the Host Agent:
– In the Services pane, right-click Navisphere Agent and
select Stop.
– If asked to confirm your request to stop the Agent service,
click Yes.
c. Close the Services pane.
3. Select Start > Settings > Control Panel.
4. On the Control Panel pane, double-click Add/Remove Programs.
The Add/Remove Programs pane opens.
5. Select Navisphere Agent and click Change/Remove, and if asked
to confirm the removal, click OK.
The InstallShield Wizard dialog box opens.
6. When asked to remove the entire Navisphere Agent directory,
click Yes or No. If you select Yes, the software removes the entire
Navisphere Agent directory, which includes the agent.config and
Navimon.cfg files. This file contains all site-specific Agent
configurations from the server.
If you click Yes, a confirmation dialog opens asking if you want to
proceed. Click Yes, to proceed and remove the entire Navisphere
Agent directory or click No, to cancel the removal of this
directory.
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EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
7. If prompted to remove shared files, click Yes, and/or if informed
that the service has already been removed, click Yes or OK.
The InstallShield Wizard dialog box opens.
8. Click Finish.
You have removed the application.
Using the Event Monitor configuration file
Navisphere Host Agents can monitor storage-system events and take
such action as sending e-mail or paging you if specified events occur.
The Event Monitor software that ships with Navisphere Manager
provides an interactive way to define these events and actions. If you
do not have Event Monitor, you can still define such events and
actions by editing the Event Monitor configuration file:
◆
On Windows Server 2003 (32-bit) or Windows 2000 systems
drive:\Program Files\EMC\Navisphere Agent\Navimon.cfg
◆
On Windows Server 2003 systems (64-bit)
drive:\Program Files (x86)\EMC\Navisphere
Agent\Navimon.cfg
The file is self-documenting; that is, text in it describes how to define
events and what actions to take if the events occur. To test the file
after editing it, use the Navisphere CLI command responsetest, as
explained in the Navisphere Command Line Interface (CLI) Reference.
What next?
If you are upgrading the Host Agent, you have finished the upgrade.
If you are setting up a new server, continue to the next section,
Starting the Host Agent service.
Using the Event Monitor configuration file
3-11
Installing and Using the Navisphere Host Agent or Server Utility
Using the Host Agent
This section describes how to start and stop the Host Agent service.
This section also describes how to configure the storage system
connected to the server.
Starting the Host Agent service
If the Navisphere Host Agent service is not set to start automatically
at system startup, do the following:
1. At the Windows server, log in as the administrator or the
equivalent.
2. From the desktop, right-click My Computer and select
Manage > Services and Applications > Services
The Services pane opens.
3. In the Services pane, right-click Navisphere Agent and select
Start.
4. If you want the Host Agent to start automatically at system
startup:
a. Right-click Navisphere Agent and select Properties.
The Navisphere Agent Properties dialog box opens.
b. Select the General tab.
c. In Startup Type, select Automatic.
The Host Agent will now start automatically at system startup.
5. Close Computer Management.
It may take a few minutes for the Host Agent to start in either of the
following situations:
3-12
◆
Applications are using the storage system.
◆
The SP event log is large and the Host Agent configuration file is
not set up.
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
Stopping the Host Agent service
To stop the Host Agent service, do the following:
1. At the Windows server, log in as the administrator or the
equivalent.
2. From the desktop, right-click My Computer and select
Manage > Services and Applications > Services
The Services pane opens.
3. In the Services pane, right-click Navisphere Agent and select
Stop.
4. If asked to confirm your request to stop the Agent service, click
Yes, and close the Services pane or dialog box.
Configuring storage systems
The next step is to configure the storage systems connected to the
server. EMC recommends that you use Navisphere Manager, instead
of the CLI, to configure storage systems, as described in the EMC
Navisphere Manager Administrator’s Guide.
Using the Host Agent
3-13
Installing and Using the Navisphere Host Agent or Server Utility
Installing the Navisphere Server Utility
This section describes how to install the Navisphere Server Utility on
a server connected to a CX-Series or AX-Series storage system.
Important If you have installed the Navisphere Host Agent, do not install the
Navisphere Server Utility on the same server. If you want to install the Server
Utility on a server that is currently running the Host Agent, you must remove
the Host Agent before installing the Server Utility.
Do not install the Server Utility on a VMware Windows Virtual Machine. You
can install the utility on a VMware® ESX Server™, which is described in the
EMC CLARiiON Server Support Products for Linux and ESX Server Installation
Guide (P/N 300-002-041).
To install the Server Utility
You can run the Server Utility from the server support CD, as
described in To run the Server Utility from the CD on page 3-17, but
EMC recommends that you install the utility on the server. On
AX-Series systems, some features are not available unless you install
the Server Utility on the server.
If the server will connect to the storage system through NICs, you must
install the Microsoft iSCSI Software Initiator before installing the Server
Utility.
If your server is connected only to an AX100-Series storage system running
Navisphere Server Utility version 2.19 or lower, and you are adding an
AX150-Series storage system, you must install the version that shipped with
your AX150-Series system.
1. Ensure that all storage systems are connected to the Windows
server on which you are installing Server Utility.
2. Log in to the Windows server as the administrator or someone
who has administrative privileges.
3-14
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
or
drive:\AXSeries.exe
where drive is the letter for the CD drive.
4. From the main menu select Install Products on Server.
5. From the Install Products menu, click Navisphere Server Utility
to open the installation wizard.
6. Follow the instructions on the screen and accept all the defaults.
AX-Series - If you are installing version 6.20 or higher, do not disable the
Registration Service option (it is enabled by default as part of the
Complete setup type). The Registration Service option automatically
registers the server's NICs or HBAs with the storage system after the
installation and updates server information to the storage system
whenever the server configuration changes (for example, you mount
new volumes or create new partitions).
7. If you are prompted about updating information when the server
starts, click Yes.
8. If the installation dialog prompts you to reboot the server, click
Yes.
You must reboot the server when the installation dialog prompts you to
reboot. If the server is connected to the storage system with NICs and
you do not reboot before you run the Navisphere Server Utility, the NIC
initiators will not log in to the storage system.
Installing the Navisphere Server Utility
3-15
Installing and Using the Navisphere Host Agent or Server Utility
9. Click Finish to exit the wizard.
10. Remove the CD from the server's CD drive
For more information on using the Server Utility, click Help from
the wizard’s Help menu.
To remove the Server Utility
1. On the Windows server running the Server Utility that you want
to remove, log in as the administrator or the equivalent.
2. Select Start > Settings > Control Panel.
3. On the Control Panel pane, double-click Add/Remove Programs.
The Add/Remove Programs pane opens.
4. Select Navisphere Server Utility or Navisphere Server Utility
(AX) and click Change/Remove, and if asked to confirm the
removal, click OK.
You have removed the application.
3-16
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Host Agent or Server Utility
Using the Navisphere Server Utility
You run the Navisphere Server Utility from a host on which it is
installed or from the server support CD.
For Windows servers running version 6.20 or higher, server information is
automatically updated if the Registration Service feature remains enabled
after installing the Server Utility.
To run the Server Utility from a host
To start the Server utility from the default installation directory, select
Start > Programs > EMC > Navisphere > Navisphere Server Utility.
For information on using the Navisphere Server Utility, click Help
from the utility’s Help menu.
To run the Server Utility from the CD
1. Log in to the Windows server as the administrator or someone
who has administrative privileges.
2. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support products menu, follow these
steps to open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
or
drive:\AXSeries.exe
where drive is the letter for the CD drive.
3. From the main menu select Run Products from CD.
4. From the Run Products menu, select Navisphere Server Utility.
Using the Navisphere Server Utility
3-17
Installing and Using the Navisphere Host Agent or Server Utility
3-18
EMC CLARiiON Server Support Products for Windows Installation Guide
4
Invisible Body Tag
Installing and Using the
Admhost and
Admsnap Utility
This chapter describes how to install the Admhost Utility, Admsnap
Utility, and the CLARiiON VSS Provider. This chapter also describes
how to use admhost and refers you to the documentation that
describes how to use admsnap.
The Admhost and Admsnap Utilities are supported only on CX-Series and
AX-Series storage systems running Navisphere Manager.
Major topics are
Admhost Utility
◆ Installing the Admhost Utility .........................................................4-2
◆ Using the Admhost Utility ...............................................................4-4
Admsnap Utility
◆ Installing the Admsnap Utility ........................................................4-6
◆ Using the Admsnap Utility ..............................................................4-8
CLARiiON VSS Provider
◆ Installing the CLARiiON VSS Provider..........................................4-9
◆ Using the CLARiiON VSS Provider .............................................. 4-11
Installing and Using the Admhost and Admsnap Utility
4-1
Installing and Using the Admhost and Admsnap Utility
Installing the Admhost Utility
The Admhost Utility is supported only on the following Microsoft
Windows platforms: Windows Server 2003 or Windows 2000.
For the supported versions of these operating systems, see the Admhost
Release Notes.
To install the Admhost Utility on a server
If you have VMware ESX Server, install the admhost utility on the VMware
Windows Virtual Machine.
1. Log in to the Windows server or VMware Windows Virtual
Machine as the administrator or as someone who has
administrator privileges.
2. You cannot install admhost over an existing revision. If you think
admhost is already installed, remove it using the sequence:
Start > Settings > Control Panel > Add/Remove Programs >
Navisphere Admhost
and click Add/Remove.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
where drive is the letter for the CD drive.
4. From the main menu select Install Products on Server.
The INSTALL PRODUCTS page opens.
4-2
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Admhost and Admsnap Utility
5. Select Admhost Utility and then select the Windows operating
system running on the server. The following three options are
available:
• Windows Server 2003
• Windows 2000
The Navisphere Admhost Setup page opens.
6. Click Next to continue.
The License Agreement dialog box appears.
7. Click Yes to accept the agreement.
The Setup Customer Information dialog box appears.
8. If your name and company name are not displayed correctly, type
them and click Next.
The Choose Destination Location dialog box appears.
9. Click Next to choose the default destination folder,
C:\Program Files\EMC\Navisphere Admhost, or click Browse
to select a different drive and/or destination folder.
The Select Program Folder dialog box opens.
10. Click Next to select the default program folder to hold the
program icons, or choose another folder.
Setup installs the admhost files in the location you specified.
11. An Installation Wizard Complete dialog box appears.
Click Finish to close the dialog box.
12. Remove the CD-ROM from its drive and store it safely.
You have installed the admhost software on a Windows server or the
VMware Windows Virtual Machine. If you selected the default
destination folder, admhost is installed in the directory C:\Program
Files\EMC\Navisphere Admhost.
Installing the Admhost Utility
4-3
Installing and Using the Admhost and Admsnap Utility
Using the Admhost Utility
Table 4-1 lists the admhost commands and describes their function in
SAN Copy sessions.
Table 4-1
admhost functions and descriptions
Function
Description
Syntax and Examples
admhost lun_activate
The admhost lun_activate command scans the bus for
new devices and assigns a drive letter to all Symmetrix
and CLARiiON devices that do not already have one.
Use the -l and -d switches to scan the bus for new
devices and assign a drive letter to a device that has a
specific world wide name (WWN). This command does
not assign drive letters to any other devices.
admhost lun_activate
[-l lun_wwn -d driveletter][-h]
where
-l lun_wwn specifies the WWN of the LUN
to which you want to assign a drive letter
(requires the -d switch).
-d driveletter specifies the drive letter you
want to assign to the specified LUN
(requires the -l switch).
-h displays the help message
If admhost_activate is used and no new devices are
found, and drive letters are already assigned to the
CLARiiON and Symmetrix logical units, admhost reports
an error message.
admhost
lun_deactivate
4-4
The admhost lun_deactivate command attempts to
take devices offline and make them inaccessible to the
operating system. The command deletes the drive letter
and dismounts the device.
Use the admhost lun_activate command to bring the
volume back online.
If the admhost lun_activate command
activates more than one device, the drive
letter is assigned to the first device in the
list.
admhost lun_deactivate
-o objectName [-t object type][-h]
where
--o objectName specifies the drive letter of
the device you want to deactivate.
If you specify the device name, admhost
finds the device, deletes its drive letter,
dismounts it, and then takes the device
offline.
-t object_type is an optional switch that
specifies the object type (device or
driveletter) of the device you want to
deactivate.
-h displays the help message
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Admhost and Admsnap Utility
Function
Description
Syntax and Examples
admhost lun_flush
The admhost lun_flush command flushes all write
cache data, for the specified device (object_name) to
disk.
admhost lun_flush [-h] -o object_name
[-t object_type device|driveletter]
where
-h displays a help message
-o object_name specifies the name or drive
letter of the device you want to flush.
-t object_type is an optional switch that
specifies the object type (device or
driveletter) of the device you want to flush.
If you specify the device name, admhost
identifies the corresponding device and
drive letter.
admhost lun_list
The admhost lun_list command lists the drive letters
and WWNs for all server devices.
admhost lun_list [-h] [-l lun_wwn]
[-d object_name] [-a output_style]
where
-h displays a help message.
-l lun_wwn specifies the WWN of the device
you want to list.
-d object_name specifies the drive letter or
name of the device you want to list.
-a output_style specifies an alternative
output style for the list output. The default
style lists the drive letter and WWN for the
logical unit. The -a switch lets you specify
physicaldrive as the output style.
admhost help
This admhost help command displays the syntax for
each admhost command and the revision number of the
Admhost Utility.
Output for admhost help command is shown below.
Revision number: V1.1.0.0.0 - 0
Valid operations include:
lun_flush, lun_activate,
lun_deactivate, lun_list, and
help.
Valid types include: device and
driveletter.
admhost help
Using the Admhost Utility
4-5
Installing and Using the Admhost and Admsnap Utility
Installing the Admsnap Utility
We strongly recommend that you install admsnap on all Windows
servers connected to a storage system with the SnapView driver
installed. The Admsnap Utility is supported only on the following
Microsoft Windows platforms: Windows Server 2003 or Windows
2000.
Important If you are upgrading your storage system to FLARE OE
version 02.19.xxx.5.yyy or higher, you must upgrade admsnap to
version 2.9.x or higher. Before you upgrade FLARE, verify that your
operating system version supports admsnap version 2.9.x or higher.
Refer to the Admsnap Release Notes or the EMC Support Matrix on
Powerlink.
For the supported versions of these operating systems, see the Admsnap
Release Notes.
Installation prerequisites
Before you can install and use the Admsnap Utility, you must install:
◆
SnapView on a supported CLARiiON storage system. For a list of
supported storage systems, refer to the release notes for
SnapView and admsnap.
◆
Access Logix on the same CLARiiON storage system.
To install the Admsnap Utility
If you have VMware ESX Server, install the admsnap utility on the VMware
Windows Virtual Machine.
1. Log in to the Windows server or the VMware Windows Virtual
Machine as the administrator or as someone who has
administrative privileges.
2. If admsnap is already installed, refer to page 4-8 to remove it.
The remove step is needed because the installation program will not let
you install admsnap over an existing revision.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
4-6
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Admhost and Admsnap Utility
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
where drive is the letter for the CD drive.
4. From the main menu select Install Products on Server.
The INSTALL PRODUCTS page opens.
5. Select Admsnap Utility and then select the Windows operating
system running on the server. The following three options are
available:
• Windows Server 2003
• Windows 2000
The Navisphere Admsnap Setup page opens.
6. Click Next to continue. The License Agreement dialog box opens.
7. Click Yes to accept the agreement. The Setup Customer
Information dialog box appears.
8. If your name and company name are not displayed correctly, type
them and click Next. The Choose Destination Location dialog
box opens.
9. Click Next to choose the default destination folder or click
Browse to select a different drive and/or destination folder.
Depending on your operating system, the default location is one
of the following:
• On Windows Server 2003 (32-bit) or Windows 2000 systems
drive:\Program Files\EMC\Navisphere Admsnap
• On Windows Server 2003 (64-bit) systems
drive:\Program Files (x86)\EMC\ Navisphere Admsnap
The Select Program Folder dialog box opens.
Installing the Admsnap Utility
4-7
Installing and Using the Admhost and Admsnap Utility
10. Click Next to select the default program folder to hold the
program icons, or choose another folder.
Setup installs the admsnap files in the location you specified.
11. An Installation Wizard Complete dialog box appears.
Click Finish to close the dialog box.
12. Remove the CD-ROM from its drive and store it safely.
You have installed the admsnap software on a Windows server or
VMware Windows Virtual Machine.
To remove the Admsnap Utility
If you want to remove the Admsnap Utility, select
Start > Settings > Control Panel > Add/Remove Programs >
Navisphere Admsnap and click Remove.
Using the Admsnap Utility
For information on using the Admsnap Utility, refer to the EMC
SnapView Command Line Interfaces Reference Guide.
4-8
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Admhost and Admsnap Utility
Installing the CLARiiON VSS Provider
The CLARiiON VSS Provider is supported on Windows Server 2003
and VMware ESX Servers running Windows Server 2003 on the
Virtual Machine. However, you can only use the ESX Server as the
production server. The ESX Server cannot be used as the secondary
server, and therefore cannot access the copy.
For the supported versions of this operating system, see the Admsnap Release
Notes.
Installation prerequisites for a storage system with Navisphere Manager
Before you can install and use the CLARiiON VSS Provider, you must
install:
◆
SnapView on a supported CLARiiON storage system. For a list of
supported storage systems, refer to the release notes for
SnapView and admsnap.
◆
Access Logix on the same CLARiiON storage system.
◆
Navisphere Command Line Interface (CLI) on the same server on
which you will install the CLARiiON VSS Provider.
◆
Navisphere Host Agent or the Navisphere Server Utility on the
server that you will install the CLARiiON VSS Provider. All
servers attached to the CLARiiON storage system must have
either the Host Agent or the Server Utility installed.
Installation prerequisites for a storage system with Navisphere Express
Before you can install and use the CLARiiON VSS Provider, you must
install the Navisphere Server Utility on the same server as the
CLARiiON VSS Provider. All servers attached to the AX-Series
storage system must also have the Server Utility installed.
Installing the CLARiiON VSS Provider
4-9
Installing and Using the Admhost and Admsnap Utility
To install the CLARiiON VSS Provider
From the server that has Navisphere Command Line Interface (CLI)
installed, follow the procedure below to install the CLARiiON VSS
Provider. If you have an AX-Series storage system and if CLI is not
installed on the server attached to the AX-Series storage system, you
must install the VSS Provider from the server support CD that
shipped with your AX-Series storage system. This version of the VSS
Provider will also install the Navisphere CLI on the server.
1. Insert the server support CD that shipped with your storage
system in the CD-ROM drive.
2. From the main menu, select Install Products on Server.
3. From the Install Products page, select VSS Provider and follow
the InstallShield wizard instructions.
Unless you specify another folder, the CLARiiON VSS Provider
executable will be installed in the following default location:
C:\Program Files\EMC\CLARiiON VSS Provider
For AX-Series storage systems without Navisphere CLI,
Navisphere CLI will be installed in the following default location:
C:\Program Files\EMC\Navisphere CLI
4. Remove the CD from the CD-ROM drive.
5. Create a file called ClariionSPAddress in the same directory
where you installed Navisphere CLI, for example, C:\Program
Files\EMC\Navisphere CLI\ClariionSPAddress.
The ClariionSPAddress file should contain the IP addresses of
each CLARiiON SP on a separate line. For instance, if you are
performing VSS operations on LUNs contained on two
CLARiiON systems and these systems are connected to the
server, their IP address’s are listed as follows:
Storage System 1 SPA = x.x.x.110
Storage System 1 SPB = x.x.x.111
Storage System 2 SPA = x.x.x.112
Storage System 2 SPB = x.x.x.113
Then the contents of the ClariionSPAddress file would be:
x.x.x.110
x.x.x.111
x.x.x.112
x.x.x.113
4-10
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Admhost and Admsnap Utility
To remove the CLARiiON VSS Provider
If you want to remove the CLARiiON VSS Provider, select
Settings > Control Panel > Add or Remove Programs > CLARiiON
VSS Provider and click Remove.
Using the CLARiiON VSS Provider
The CLARiiON VSS Provider does not have a user interface and is
only called by the VSS service built into Windows Server 2003. For
information on using VSS Writers or VSS Requestors, refer to the
appropriate documentation that shipped with your operating system.
Using the CLARiiON VSS Provider
4-11
Installing and Using the Admhost and Admsnap Utility
4-12
EMC CLARiiON Server Support Products for Windows Installation Guide
5
Invisible Body Tag
Installing and Using
Navisphere CLI
This chapter describes how to install Navisphere CLI and refers you
to the documentation that describes how to use Navisphere CLI.
CLI is only supported on CX-Series and AX-Series storage systems running
Navisphere Manager.
Major topics are
◆
◆
◆
Navisphere CLI requirements ..........................................................5-2
Installing Navisphere CLI.................................................................5-3
Using Navisphere CLI.......................................................................5-4
Installing and Using Navisphere CLI
5-1
Installing and Using Navisphere CLI
Navisphere CLI requirements
To run the Navisphere CLI, your server must meet the following
requirements:
◆
Run a supported version of the Windows Server 2003 or
Windows 2000 operating system.
◆
Have the EMC CLARiiON supported HBA hardware and driver
installed.
◆
Be connected to each SP in each storage system either directly or
through a switch or hub. Each SP must have an IP connection.
◆
Be on a TCP/IP network connected to each SP in the storage
system. This will allow CLI to communicate with the storage
system over the network.
If you want to use the CLI on the server to manage storage systems
on a remote server, the server must be on a TCP/IP network
connected to both the remote server and each SP in the remote
server’s storage system. The remote server can be running AIX,
HP-UX, IRIX, Linux, NetWare, Solaris, or the Windows operating
system.
5-2
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using Navisphere CLI
Installing Navisphere CLI
If you have a VMware ESX Server, you can install Navisphere CLI on the ESX
Server or on a VMware Windows Virtual Machine.
1. Log in to the Windows server, VMware ESX Server, or the
VMware Windows Virtual Machine as the administrator or
someone who has administrative privileges.
2. If the CLI is already installed, you must remove it, as described in
To remove the CLI on page 5-4. The installation program does not
let you overwrite an existing version.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
The server support menu opens.
If you do not see the server support menu, follow these steps to
open it:
a. From the Windows taskbar, select
Start > Run
b. In the Run dialog box, enter the following program name, and
then click OK:
drive:\CXSeries.exe
where drive is the letter for the CD drive.
4. From the main menu select Install Products on Server.
The INSTALL PRODUCTS page opens.
5. Select Navisphere CLI.
If you did not remove a previously installed version of the CLI, a
message appears indicating that the software discovered a previous
version and cannot continue with the installation until it is removed.
6. In the Navisphere CLI Setup dialog box, click Next at the
Welcome screen.
7. In the License Agreement dialog box, read the Software License
Agreement, and click Yes to accept the terms.
8. In the Customer Information dialog box, enter the appropriate
information (probably the same as for the Agent), and click Next.
Installing Navisphere CLI
5-3
Installing and Using Navisphere CLI
9. In the Choose Destination Location dialog box, click Next to
select the default location.
Depending on your operating system, the default location is one
of the following:
• On Windows Server 2003 (32-bit) or Windows 2000 systems
drive:\Program Files\EMC\Navisphere CLI
• On Windows Server 2003 (64-bit) systems
drive:\Program Files (x86)\EMC\Navisphere CLI
10. In the Select Program Folder dialog box, click Next to select the
default program folder (Navisphere).
The setup program copies the files to the program folder.
11. In the InstallShield Wizard Complete dialog box, click Finish to
exit the wizard.
12. Close the server support menu by selecting Main Menu and then
Exit.
13. Remove the CD from the server’s CD-ROM drive.
To remove the CLI
1. On the Windows server, VMware ESX Server, or VMware
Windows Virtual Machine that is running the CLI that you want
to remove, log in as the administrator or the equivalent.
2. Select Start > Settings > Control Panel.
3. On the Control Panel pane, double-click Add/Remove Programs.
The Add/Remove Programs pane opens.
4. Select Navisphere CLI and click Change/Remove, and if asked to
confirm the removal, click OK.
The InstallShield Wizard dialog box opens.
5. Click Finish.
You have removed the application.
Using Navisphere CLI
For information on using Navisphere CLI, refer to the EMC
Navisphere Command Line Interface (CLI) Reference.
5-4
EMC CLARiiON Server Support Products for Windows Installation Guide
A
Invisible Body Tag
Silent Installations and
Removals
This appendix describes how to perform a silent installation or
removal of the Navisphere Initialization Utility, Navisphere Host
Agent, Navisphere Server Utility, and Navisphere CLI.
The procedures described in this appendix are intended for
advanced users only.
Major topics are
Overview
◆ About silent installations or removals ...........................................A-2
Initialization Utility
◆ Installing the Navisphere Initialization Utility.............................A-3
◆ Removing the Navisphere Initialization Utility ...........................A-6
◆ Verifying the silent installation or removal.................................A-32
Host Agent
◆ Installing Navisphere Host Agent..................................................A-9
◆ Removing the Host Agent .............................................................A-16
◆ Verifying the silent installation or removal.................................A-32
Server Utility
◆ Installing the Navisphere Server Utility ......................................A-20
◆ Removing the Navisphere Server Utility ....................................A-23
◆ Verifying the silent installation or removal.................................A-32
Navisphere CLI
◆ Installing Navisphere CLI..............................................................A-26
◆ Removing Navisphere CLI ............................................................A-29
◆ Verifying the silent installation or removal.................................A-32
Silent Installations and Removals
A-1
Silent Installations and Removals
About silent installations or removals
A silent installation and removal uses a command line interface to
install or remove applications on all attached Windows servers. To
perform the installation or removal, you need to create a response file
on one of the attached servers. A response file stores the setup
configuration, which allows you to install or remove the applications
on all remaining attached Windows servers by using one command
that requires no user input.
The following Navisphere products support silent installations and
removals:
◆
◆
◆
◆
Initialization Utility
Host Agent
Server Utility
CLI
The procedures described in this appendix are supported on Windows Server
2003 or Windows 2000 operating systems only.
For information on the revisions supported for the Host Agent and CLI, refer
to installation section for each application. The Host Agent and CLI are not
supported on an AX-Series system with Navisphere Express.
A-2
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
Installing the Navisphere Initialization Utility
We recommend that you install the Navisphere Storage System
Initialization Utility on at least one server attached to a CX-Series
storage system. It is not required that you install it on every server.
Important We do not recommend that you install Navisphere Initialization
Utility using the command line interface unless you are an advanced user. If
you are not, we recommend that you install the utility as described on
Installing the Navisphere Storage System Initialization Utility on page 2-3.
To perform a silent installation for the Initialization Utility follow the
procedure below.
Preparing for the installation
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. If the Initialization Utility is already installed, you must remove
the program you are updating, as described on page A-6. The
installation program does not let you overwrite an existing utility.
Important To perform a silent removal, all versions of the utility must be
running the same revision on each attached Windows server.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
4. From the CD-ROM directory, navigate to the windows >
navi_storage_system_initialization folder or the windows >
AX100_storage_system_initialization folder.
5. Select the Navisphere_Initialization_Wizard.exe file or the
Install_Navisphere_Initialization_Wizard.exe file.
6. Click Next in the Navisphere Storage System Initialization
Wizard - Welcome dialog box.
7. Click Browse to select the folder where the files should be
unpacked then click Continue.
The Navisphere Initialization Utility Setup.exe file and all
supporting files are unpacked to the specified folder.
Installing the Navisphere Initialization Utility
A-3
Silent Installations and Removals
8. Click Cancel when the InstallShield wizard opens and click Yes to
exit the setup.
9. Open a command line window, such as a DOS window.
10. Navigate to the directory where you unpacked the Initialization
Utility files (the Initialization Utility Setup.exe file and all
supporting files). You will run the Setup.exe file in the next
section.
Creating a response file
1. Create a response file for the Initialization Utility by issuing the
command below. The response file will store the setup
configuration so that you can install the Initialization Utility on
all attached Windows servers using one command. Since no input
is required, this is referred to as a silent installation.
The command will launch an InstallShield Wizard. Pathnames or
filenames containing spaces must be in double quotation marks, for
example, "C:\my dir\my file.cfg".
Setup.exe -r -f1fullpath\responsefilename
where
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full path name and filename of the target
response file (in this case the Initialization Utility).
2. If the response file is not already in a shared directory, move it to
a shared directory so that all attached Windows servers can
access the file.
A-4
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
Performing a silent installation
1. On another attached Windows server (not the same server on
which you created the response file), enter one of the commands
below to install the Initialization Utility.
Setup.exe -s -f1fullpath\responsefilename -f2fullpath\logfilename
where
-s
Indicates a silent installation. A silent installation requires no
input after you enter the command.
-f1fullpath\responsefilename
Specifies the full path name of the Initialization Utility
response file you created in step 1, page A-4.
-f2fullpath\logfilename
Specifies the full path name and filename of the log file. We
recommend that you create the log file on a local directory so
you do not override a log file from another server’s
installation.
2. Verify that the installation was successful (see Verifying the silent
installation or removal on page A-32) before running the command
on all remaining attached Windows servers.
3. If the installation was successful, repeat step 1 on all remaining
attached Windows servers.
Installing the Navisphere Initialization Utility
A-5
Silent Installations and Removals
Removing the Navisphere Initialization Utility
To perform a silent removal of the Navisphere Initialization Utility all
servers must be running the same revision of the utility. If you have
different revisions installed on a Windows server, you cannot
perform a silent removal.
Important We do not recommend that you remove the Navisphere
Initialization Utility using the command line interface unless you are an
advanced user.
To perform a silent removal for the Initialization Utility follow the
procedure below.
Creating a response file
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. Run regedit and navigate to the following Initialization Utility
registry key:
HKEY_LOCAL_MACHINE > SOFTWARE> Microsoft >
Windows > CurrentVersion > Uninstall >
{8210BD3A-00C2-11D4-9A6C-0060B0FB53A4} > UninstallString
3. Select and copy the text within the Initialization Utility
UninstallString, as listed below.
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.
dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{8210BD3A-00C2-11D4-9A6C-0060B0FB53A4}\se
tup.exe" -STARTEDFROMADDREMOVEPROGRAMS.
4. Open a command line window, such as a DOS window.
A-6
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
5. Create a response file for the Initialization Utility by issuing the
command below. The command consists of the text retrieved
from the Initialization Utility registry and additional switches as
shown below.
The command will launch an InstallShield Wizard. Pathnames or
filenames containing spaces must be in double quotation marks, for
example, "C:\my dir\my file.cfg".
InitUtilUninstallString -r -f1fullpath\responsefilename
where
InitUtilUninstallString
Is the Initialization Utility UninstallString text listed in step 3
on page A-6.
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full pathname and filename of the response file.
Performing a silent removal
1. On another attached server (not the same server on which you
created the response file), open a command line window.
2. Enter the command below to remove the Initialization Utility.
Important By creating the response file, a removal occurred on the server
where the file was created. This is why you do not need to perform this
step on that server.
InitUtilUninstallString -s -f1fullpath\responsefilename
-f2fullpath\ logfilename
where
InitUtilUninstallString
Is the Initialization Utility UninstallString text listed in step 3
on page A-6.
Removing the Navisphere Initialization Utility
A-7
Silent Installations and Removals
-s
Indicates a silent removal. A silent removal requires no user
input after you enter the command.
-f1fullpath\responsefilename
Specifies the full pathname and of the response filename
created in step 5 on page A-7.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file.
Example:
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3
~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{8210BD3A-00C2-11D4-9A6C-0060B0FB53A4}\set
up.exe" -STARTEDFROMADDREMOVEPROGRAMS -s
-f1E:\aSafeDir\inittoolUninst.iss
-f2C:\aLocalSafeDir\inittoolUninst.log
where -s specifies that a silent operation will be performed, in this
case a removal, using the response file recorded in
E:\aSafeDir\inittoolUninst.iss. It will then log the result in
-f2C:\aLocalSafeDir\inittoolUninst.log.
3. Verify that the removal was successful (refer to the next section,
Verifying the silent installation or removal) before running the
command on all the other attached Windows servers.
4. If the removal was successful, repeat steps 1 and 2 on page A-7 on
all remaining attached Windows servers.
A-8
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
Installing Navisphere Host Agent
Depending on which revision of the Host Agent is installed, follow
the appropriate procedure below.
Important We do not recommend that you install the Navisphere Host Agent
using the command line interface unless you are an advanced user and are
experienced with using the agent configuration file. If you are not, we
recommend that you install these products using the InstallShield Wizard as
described in Chapter 3, Installing and Using the Navisphere Host Agent or Server
Utility.
Installing revision 6.7 or earlier
If you are installing Revision 6.7 or earlier of the Host Agent or CLI,
you must use the InstallShield Wizard as described in Chapter 3,
Installing and Using the Navisphere Host Agent or Server Utility.
Installing revision 6.16 or later
If you are installing Revision 6.16 or later, refer to the procedure
below.
Preparing for the installation
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. If the Host Agent is already installed, you must remove it, as
described on page A-16 if removing Revision 6.16 or later, or page
page 2-5 if removing Revision 6.7 or earlier. The installation
program does not let you overwrite an existing Host Agent.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
4. From the CD-ROM directory, navigate to the windows >
naviagent folder.
5. Select the NaviAgent.exe file.
6. Click Next in the Navisphere Agent - Welcome dialog box.
7. Click Browse to select the folder where the files should be
unpacked then click Continue.
Installing Navisphere Host Agent
A-9
Silent Installations and Removals
The Navisphere Host Agent Setup.exe file and all supporting
files are unpacked to the specified folder.
8. Click Cancel when the InstallShield wizard opens and click Yes to
exit the setup.
9. Open a command line window, such as a DOS window.
10. Navigate to the directory where you unpacked the Host Agent
files (the Host Agent Setup.exe file and all supporting files). You
will run the Setup.exe file in the next section.
Creating a response file
1. Create a response file for the Host Agent by issuing the command
below. The response file will store the setup configuration so that
you can install the Host Agent on all attached Windows servers
using one command. Since no input is required, this is referred to
as a silent installation.
The command will launch an InstallShield Wizard. Pathnames or
filenames containing spaces must be in double quotation marks, for
example, "C:\my dir\my file.cfg".
Setup.exe -r -f1fullpath\responsefilename -userid userid -server
servername |-cfgfile "fullpath and configuration file filename"
-override
where
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full pathname and filename of the target
response file (in this case the Host Agent).
-userid userid
Specifies a privileged user’s login name. The Navisphere
Agent configuration file will set the privileged user as
specified but leave other options with default values (see the
end of this section).
You must use this switch with the -server switch. You cannot
use this switch with the -cfgfile switch.
A-10
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
-server servername
Specifies the server for the privileged user. The Host Agent
configuration file will set the privileged user as specified but
leave other options with default values (see step 4 on
page A-15).
You must use this switch with the -userid switch. You cannot
use this switch with the -cfgfile switch.
-cfgfile "fullpath and configuration file filename"
Specifies the Host Agent configuration file to be used along
with the full pathname and filename to which the Host Agent
will be installed. The system then copies it to the target
installation directory as agent.config when the installation
completes.
You cannot use this switch with the -userid or –server switch.
-override
Specifies that if an agent.config file is already in the directory
into which the product will be installed, it will be overridden
with whatever accompanying -userid and –server, or -cfgfile
specifies. Without this switch the agent.config (if it exists),
will take precedence.
For example, to create a response file for Host Agent installation:
Setup.exe -r -f1E:\aSafeDir\agentInst.iss -userid Admin -server
PrimaryServer
2. If the response file is not already in a shared directory, move it to
a shared directory so that all attached Windows servers can
access the file.
Installing Navisphere Host Agent
A-11
Silent Installations and Removals
Performing a silent installation
1. On another attached Windows server (not the same server on
which you created the response file), enter one of the commands
below to install the Host Agent.
• If your server has an existing configuration file and you do not
want to replace it during the installation, enter:
Setup.exe -s -f1fullpath\responsefilename
-f2fullpath\logfilename
where
-s
Indicates a silent installation. A silent installation requires
no input after you enter the command.
-f1fullpath\responsefilename
Specifies the full pathname of the Host Agent response file
you created in step 1 on page A-10.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file. We
recommend that you create the log file on a local directory
so you do not override a log file from another server’s
installation.
For example
Setup.exe -s -f1E:\aSafeDir\agentInst.iss
-f2C:\aLocalSafeDir\agentInst.log
• If you are installing a new configuration file or overriding an
existing configuration file, enter:
Setup.exe -userid userid -server servername | -cfgfile "fullpath
and configuration file filename" -override -s
-f1fullpath\responsefilename -f2fullpath\logfilename
Important If you are creating a new configuration file or overriding
an existing configuration file, you must specify at the -userid with the
-server switch or the -cfgfile or -override switch.
A-12
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
where
-userid userid
Specifies a privileged user’s login name. The Host Agent
configuration file will set the privileged user as specified
but leave other options with default values (see step 4 on
page A-15).
You must use this switch with the -server switch. You
cannot use this switch with the -cfgfile switch.
-server servername
Specifies the server for the privileged user. The Host Agent
configuration file will set the privileged user as specified
but leave other options with default values (see step 4 on
page A-15).
You must use this switch with the -userid switch. You
cannot use this switch with the -cfgfile switch.
-cfgfile "fullpath and configuration file filename"
Specifies the Host Agent configuration file that will be
used along with the full pathname and filename to which
the Host Agent will be installed. The system then copies it
to the target installation directory as agent.config when the
installation completes.
You cannot use this switch with the -userid or –server
switch.
-s
Indicates a silent installation. A silent installation requires
no input after you enter the command.
-f1fullpath\responsefilename
Specifies the full pathname of the Host Agent response file
you created in step 1 on page A-10.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file. We
recommend that you create the log file on a local directory
so you do not override a log file from another server’s
installation.
Installing Navisphere Host Agent
A-13
Silent Installations and Removals
-override
Specifies that if an agent.config file is already in the
directory into which the product will be installed, it will be
overridden with whatever accompanying -userid and
–server, or -cfgfile specifies. Without this switch the
agent.config (if it exists), will take precedence.
For example:
If an agent.config file exists in the directory where the Host Agent
will be installed, none of the following examples will change the
agent.config file. The options provided with the switches will take no
effect. To force the option, you must specify the -override switch.
– The example below creates a response file when specifying
privileged user information.
Setup.exe -userid Administrator -server 10.14.123.123 -r
-f1E:\aSafeDir\agentInst.iss
– The example below creates a response file while providing
the Host Agent configuration file that will be used.
Setup.exe -cfgfile E:\aSafeDir\myAgent.config -r
-f1E:\aSafeDir\agentInst.iss
– The example below installs Host Agent with the specified
privileged user.
Setup.exe -userid Administrator -server 10.14.123.123 -s
-f1E:\aSafeDir\agentInst.iss
-f2C:\aLocalSafeDir\agentInst.log
– The example below installs Host Agent with the existing
Host Agent configuration file.
Setup.exe -cfgfile E:\aSafeDir\myAgent.config -s
-f1E:\aSafeDir\agentInst.iss
-f2C:\aLocalSafeDir\agentInst.log
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The following examples use the -override switch, which will
force an override of an existing agent.config file with the
values you specify with the -userid and -server, or -cfgfile
switches.
– The example below creates a response file and overrides an
existing agent.config file in the specified installation
directory with a privileged user and other default settings
(see step 4).
Setup.exe -userid Administrator -server 10.14.123.123
-override -r -f1E:\aSafeDir\agentInst.iss
– The example below overrides an existing Agent
configuration file with the myAgent.config file.
Setup.exe -cfgfile E:\aSafeDir\myAgent.config -override
-s -f1E:\aSafeDir\agentInst.iss
-f2C:\aLocalSafeDir\agentInst.log
2. Verify that the installation was successful (see Verifying the silent
installation or removal on page A-32) before running the command
on all remaining attached Windows servers.
3. If the installation was successful, repeat step 1 on all remaining
attached Windows servers, then skip to step 4.
If you used any of the optional switches described in step 1, you should
use the same switches in subsequent installations on other attached
servers. However, you can use different values with the switches on the
other servers.
4. If you specified privileged user information on the command line,
the following default settings are used:
• clarDescr
• clarContact
• poll 60
• baud 9600
• eventlog 2048
What next?
What you do next depends on whether you will use Manager or CLI
to manage the storage systems connected to the server.
Using Manager - If you are setting up a new server, refer to Starting
the Host Agent service on page 3-12. If you are just upgrading the Host
Agent or CLI on an existing system, you have finished the upgrade.
Using CLI - Refer to Starting the Host Agent service on page 3-12 for
information on how you can monitor storage-system events.
Installing Navisphere Host Agent
A-15
Silent Installations and Removals
Removing the Host Agent
Depending on which revision of the Host Agent is installed, follow
the appropriate procedure below.
Important We do not recommend that you remove the Navisphere Host
Agent using the command line interface unless you are an advanced user and
are experienced with using the agent configuration file. If you are not, we
recommend that you remove these products using the InstallShield Wizard as
described in To remove the Host Agent on page 3-10.
Removing revision 6.7 or earlier
If you are removing Revision 6.7 or earlier of the Host Agent, you
must use the InstallShield wizard as described in To remove the Host
Agent on page 3-10.
Removing revision 6.16 or later
This section describes how to remove the Host Agent for revision 6.16
or later.
Creating a response file
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. Run regedit and navigate to the following Host Agent registry
key:
HKEY_LOCAL_MACHINE > SOFTWARE> Microsoft >
Windows > CurrentVersion > Uninstall >
{249CF790-30CE-11D4-9A87-0060B0FB53A4} > UninstallString
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3. Select and copy the text within the Host Agent UninstallString,
as listed below.
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.
dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{249CF790-30CE-11D4-9A87-0060B0FB53A4}\
Setup.exe -STARTEDFROMADDREMOVEPROGRAMS"
4. Open a command line window, such as a DOS window.
5. Create a response file for the Host Agent by issuing the command
below. The response file will store the removal procedure so that
you can remove the Host Agent on all attached Windows servers.
The response file command consists of the text retrieved from the
Host Agent registry key and additional switches as shown below.
The command will launch an InstallShield Wizard. If you click yes when
asked if you want to remove the agent configuration file, every time you
run the removal on a server in silent mode (-s) using this response file, it
will remove the agent configuration file.
Pathnames or filenames containing spaces must be in double quotation
marks. For example, "C:\my dir\my file.cfg".
HostAgentUninstallString -r -f1fullpath\responsefilename
where
HostAgentUninstallString
The Host Agent UninstallString text listed in step 3.
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full pathname and filename of the response file.
Removing the Host Agent
A-17
Silent Installations and Removals
Performing a silent removal
1. On another attached server (not the same server on which you
created the response file), open a command line window.
2. Enter the command to uninstall the Host Agent.
Important By creating the response file, a removal occurred on the server
where the file was created. This is why you do not need to perform this
step on that server.
HostAgentUninstallString -s -f1fullpath\responsefilename
-f2fullpath\ logfilename
where
HostAgentUninstallString
Is the Host Agent UninstallString text listed in step 3 on
page A-17.
-s
Indicates a silent removal. A silent removal requires no user
input after you enter the command.
-f1full path\responsefilename
Specifies the full pathname of the response file created in step
5 on page A-17.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file.
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Host Agent example:
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3
~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{249CF790-30CE-11D4-9A87-0060B0FB53A4}\
Setup.exe" -STARTEDFROMADDREMOVEPROGRAMS -s
-f1E:\aSafeDir\agentUninst.iss
-f2C:\aLocalSafeDir\agentUninst.log
where -s specifies a silent operation will be performed, in this
case a removal, using the response file recorded in
E:\aSafeDir\agentUninst.iss. It will then log the result in
C:\aLocalSafeDir\agentUninst.log.
3. Verify that the removal was successful (refer to the next section,
Verifying the silent installation or removal) before running the
command on all the other attached Windows servers.
4. If the removal was successful, repeat steps 1 and 2 on all
remaining attached Windows servers.
Removing the Host Agent
A-19
Silent Installations and Removals
Installing the Navisphere Server Utility
We recommend that you install the Navisphere Server Utility on all
attached Windows servers.
Important We do not recommend that you install Navisphere Server Utility
using the command line interface unless you are an advanced user. If you are
not, we recommend that you install the utility as described in Installing the
Navisphere Server Utility on page 3-14.
To perform a silent installation for the Server Utility follow the
procedure below.
Preparing for the installation
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. If the Server Utility is already installed, you must remove the
program you are updating, as described on page A-23 (command
line instructions). The installation program does not let you
overwrite an existing utility.
Important To perform a silent removal, all versions of the utility must be
running the same revision on each attached Windows server.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
4. From the CD-ROM directory, navigate to the windows >
navi_server_utility folder or the windows >
AX100_server_utility folder.
5. Select the Navisphere_Server_Utility.exe file or the
Install_Navisphere_Server_Utility.exe file.
6. Click Next in the Navisphere Server Utility - Welcome dialog
box.
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7. Click Browse to select the folder where the files should be
unpacked then click Continue.
The Navisphere Server Utility Setup.exe file and all supporting
files are unpacked to the specified folder.
8. Click Cancel when the InstallShield wizard opens and click Yes to
exit the setup.
9. Open a command line window, such as a DOS window.
10. Navigate to the directory where you unpacked the Server Utility
files (the Server Utility Setup.exe file and all supporting files).
You will run the Setup.exe file in the next section.
Creating a response file
1. Create a response file for the Server Utility by issuing the
command below. The response file will store the setup
configuration so that you can install the Server Utility on all
attached Windows servers using one command. Since no input is
required, this is referred to as a silent installation.
The command will launch an InstallShield Wizard. Pathnames or
filenames containing spaces must be in double quotation marks, for
example, "C:\my dir\my file.cfg".
Setup.exe -r -f1fullpath\responsefilename
where
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full pathname and filename of the target
response file (in this case the Server Utility).
2. If the response file is not already in a shared directory, move it to
a shared directory so that all attached Windows servers can
access the file.
Installing the Navisphere Server Utility
A-21
Silent Installations and Removals
Performing a silent installation
1. On another attached Windows server (not the same server on
which you created the response file), enter one of the commands
below to install the Server Utility.
Setup.exe -s -f1fullpath\responsefilename -f2fullpath\logfilename
where
-s
Indicates a silent installation. A silent installation requires no
input after you enter the command.
-f1fullpath\responsefilename
Specifies the full pathname of the response file you created in
step 1 on page A-21.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file. We
recommend that you create the log file on a local directory so
you do not override a log file from another server’s
installation.
2. Verify that the installation was successful (see Verifying the silent
installation or removal on page A-32) before running the command
on all remaining attached Windows servers.
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Removing the Navisphere Server Utility
To perform a silent removal of the Navisphere Server Utility all
servers must be running the same revision of the utility. If you have
different revisions installed on a Windows server, you cannot
perform a silent removal.
Important We do not recommend that you remove the Navisphere Server
Utility using the command line interface unless you are an advanced user.
To perform a silent removal for the Server Utility follow the
procedure below.
Creating a response file
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. Run regedit and navigate to the following Server Utility registry
key:
HKEY_LOCAL_MACHINE > SOFTWARE> Microsoft >
Windows > CurrentVersion > Uninstall >
{5089BD3A-00C2-11D4-9A6C-0060B0FB53A4} > UninstallString
3. Select and copy the text within the Server Utility UninstallString,
as listed below.
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.
dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{5089BD3A-00C2-11D4-9A6C-0060B0FB53A4}\se
tup.exe" -STARTEDFROMADDREMOVEPROGRAMS
4. Open a command line window, such as a DOS window.
Removing the Navisphere Server Utility
A-23
Silent Installations and Removals
5. Create a response file for the Server Utility by issuing the
command below. The command consists of the text retrieved
from the Server Utility registry and additional switches as shown
below.
The command will launch an InstallShield Wizard. Pathname or
filenames containing spaces must be in double quotation marks. For
example, "C:\my dir\my file.cfg".
ServerUtilUninstallString -r -f1fullpath\responsefilename
where
ServerUtilUninstallString
Is the Server Utility UninstallString text listed in step 3 on
page A-23.
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full pathname and filename of the response file.
Performing a silent removal
1. On another attached server (not the same server on which you
created the response file), open a command line window.
2. Enter the command below to remove the Server Utility.
Important By creating the response file, a removal occurred on the server
where the file was created. This is why you do not need to perform this
step on that server.
ServerUtilUninstallString -s -f1fullpath\responsefilename
-f2fullpath\ logfilename
where
ServerUtilUninstallString
Is the Server Utility UninstallString text listed in step 3 on
page A-23.
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-s
Indicates a silent removal. A silent removal requires no user
input after you enter the command.
-f1fullpath\responsefilename
Specifies the full pathname of the response file created in step
5 on page A-24.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file.
Example:
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3
~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{5089BD3A-00C2-11D4-9A6C-0060B0FB53A4}\set
up.exe" -STARTEDFROMADDREMOVEPROGRAMS -s
-f1E:\aSafeDir\serverutilUninst.iss
-f2C:\aLocalSafeDir\serverutilUninst.log
where -s specifies a silent operation will be performed, in this
case a removal, using the response file recorded in
E:\aSafeDir\serverutilUninst.iss. It will then log the result in
-f2C:\aLocalSafeDir\serverutilUninst.log.
3. Verify that the removal was successful (refer to the next section,
Verifying the silent installation or removal) before running the
command on all the other attached Windows servers.
4. If the removal was successful, repeat steps 1 and 2 on page A-24
on all remaining attached Windows servers.
Removing the Navisphere Server Utility
A-25
Silent Installations and Removals
Installing Navisphere CLI
Depending on which revision of Navisphere CLI is installed, follow
the appropriate procedure below.
Important We do not recommend that you install Navisphere CLI using the
command line interface unless you are an advanced user. If you are not, we
recommend that you install the utility using the InstallShield Wizard as
described in Chapter 5, Installing and Using Navisphere CLI.
Installing revision 6.7 or earlier
If you are installing Revision 6.7 or earlier of, you must use the
InstallShield Wizard as described in Chapter 5, Installing and Using
Navisphere CLI.
Installing revision 6.16 or later
If you are installing Revision 6.16 or later, refer to the procedure
below.
Preparing for the installation
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. If CLI is already installed, you must remove it, as described on
page A-29 if removing Revision 6.16 or later or on page 5-4 if
removing for Revision 6.7 or earlier. The installation program
does not let you overwrite an existing CLI program.
3. In the server’s drive, insert the server support CD that shipped
with your storage system or your upgrade kit (for AX-Series
systems upgrading to Navisphere Manager).
4. From the CD-ROM directory, navigate to the windows > navicli
folder.
5. Select the NaviCLI.exe file.
6. Click Next in the Navisphere CLI - Welcome dialog box.
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7. Click Browse to select the folder where the files should be
unpacked then click Continue.
The Navisphere CLI Setup.exe file and all supporting files are
unpacked to the specified folder.
8. Click Cancel when the InstallShield wizard opens and click Yes to
exit the setup.
9. Open a command line window, such as a DOS window.
10. Navigate to the directory where you unpacked the CLI files (the
CLI Setup.exe file and all supporting files). You will run the
Setup.exe file in the next section.
Creating a response file
1. Create a response file for Navisphere CLI by issuing the
command below. The response file will store the setup
configuration so that you can install the CLI on all attached
Windows servers using one command. Since this command
requires no input, this is referred to as a silent installation.
The command will launch an InstallShield Wizard. Pathname or
filenames containing spaces must be in double quotation marks, for
example, "C:\my dir\my file.cfg".
Setup.exe -r -f1fullpath\responsefilename
where
-r
Indicates that a response file will be created.
-f1fullpath\responsefilename
Specifies the full pathname and filename of the target
response file.
2. If the response file is not already in a shared directory, move it to
a shared directory so that all attached Windows servers can
access the files.
Installing Navisphere CLI
A-27
Silent Installations and Removals
Performing a silent installation
1. On another attached Windows server (not the same server on
which you created the response file), enter one of the commands
below to install the CLI.
Setup.exe -s -f1fullpath\responsefilename -f2fullpath\logfilename
where
-s
Indicates a silent installation. A silent installation requires no
input after you enter the command.
-f1fullpath\responsefilename
Specifies the full pathname of the CLI response file you
created in step 1 on page A-27.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file. We
recommend that you create the log file on a local directory so
you do not override a log file from another server’s
installation.
2. Verify that the installation was successful (see Verifying the silent
installation or removal on page A-32) before running the command
on all remaining attached Windows servers.
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Removing Navisphere CLI
Depending on which revision of Navisphere CLI is installed, follow
the appropriate procedure below.
Important We do not recommend that you remove the CLI using the
command line interface unless you are an advanced user. If you are not, we
recommend that you remove the utility using the InstallShield Wizard as
described in To remove the CLI on page 5-4.
Removing revision 6.7 or earlier
If you are removing Revision 6.7 or earlier of the CLI, you must use
the InstallShield wizard as described in To remove the CLI on page 5-4.
Removing revision 6.16 or later
This section describes how to remove the CLI for revision 6.16 or
later.
Creating a response file
1. Log in to the Windows server as Administrator or someone who
has administrative privileges.
2. Run regedit and navigate to the following CLI registry key:
HKEY_LOCAL_MACHINE > SOFTWARE> Microsoft >
Windows > CurrentVersion > Uninstall >
{2783BD3A-00C2-11D4-9A6C-0060B0FB53A4} > UninstallString
3. Select and copy the text within the CLI UninstallString, as listed
below.
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.
dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{2783BD3A-00C2-11D4-9A6C-0060B0FB53A4}\
Setup.exe" -STARTEDFROMADDREMOVEPROGRAMS"
4. Open a command line window, such as a DOS window.
Removing Navisphere CLI
A-29
Silent Installations and Removals
5. Create a response file for the CLI by issuing the command below.
The command consists of the text retrieved from the CLI registry
and additional switches as shown below.
The command will launch an InstallShield Wizard. Pathname or
filenames containing spaces must be in double quotation marks, for
example, "C:\my dir\my file.cfg".
CLIUninstallString -r -f1fullpath\responsefilename
where
CLIUninstallString
Is the CLI UninstallString text listed in step 3 on page A-29.
-r
Indicates that a response file will be created.
-f1full path\responsefilename
Specifies the full pathname and filename of the response file.
Performing a silent removal
1. On another attached server (not the same server on which you
created the response file), open a command line window.
2. Enter the command below to uninstall CLI.
Important By creating the response file, a removal occurred on the server
where the file was created. This is why you do not need to perform this
step on that server.
CLIUninstallString -s -f1fullpath\responsefilename
-f2fullpath\ logfilename
where
CLIUninstallString
Is the CLI UninstallString text listed in step 3 on page A-29.
-s
Indicates a silent removal. A silent removal requires no user
input after you enter the command.
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-f1full path\responsefilename
Specifies the full pathname of the response file created in step
5 on page A-30.
-f2fullpath\logfilename
Specifies the full pathname and filename of the log file.
Example:
RunDll32
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3
~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield
Installation
Information\{249CF790-30CE-11D4-9A87-0060B0FB53A4}\
Setup.exe" -STARTEDFROMADDREMOVEPROGRAMS -s
-f1E:\aSafeDir\cliUninst.iss
-f2C:\aLocalSafeDir\cliUninst.log
where -s specifies that a silent operation will be performed, in this
case a removal, using the response file recorded in
E:\aSafeDir\cliUninst.iss. It will then log the result in
C:\aLocalSafeDir\cliUninst.log.
3. Verify that the removal was successful (refer to the next section,
Verifying the silent installation or removal) before running the
command on all the other attached Windows servers.
4. If the removal was successful, repeat steps 1 and 2 on all
remaining attached Windows servers.
Removing Navisphere CLI
A-31
Silent Installations and Removals
Verifying the silent installation or removal
This section allows you to verify if the silent installation or removal of
the Initialization Utility, Host Agent, Server Utility, and CLI were
successful.
1. Check the log files InstallShield creates on each server. You
specified the name and location of the log files in step 1 of the
installations and step 2 of the removals.
2. In the log file, select ResponseResult. If a result code of 0
displays, the installation or removal was successful. If the
installation or removal was not successful, one or more of the
errors listed in Table A-1 are displayed:
Table A-1
A-32
Error Codes
Error
Value
Description
1
General error
2
Invalid mode
3
Required data not found in the Setup.iss file –
There is mismatch between response recorded in the response file and the
correct operation. In case of Navisphere Agent installation you might not have
specified the optional switches correctly.
4
Not enough memory available
5
File does not exist – The response file specified with the -s option
might not exist.
6
Cannot write to the response file
7
Unable to write to the log file
8
Invalid path to the InstallShield Silent
response file
9
Not a valid list type (string or number)
10
Data type is invalid
11
Unknown error during setup
12
Dialog boxes are out of order
EMC CLARiiON Server Support Products for Windows Installation Guide
Silent Installations and Removals
Table A-1
Error Codes (continued)
Error
Value
Description
51
Cannot create the specified folder
52
Cannot access the specified file or folder
53
Invalid option selected
If one or more of these errors is displayed during installation of
the Host Agent with the command line interface, the file
naviagentInstall.log may log messages related to the status of the
Host Agent configuration setup.
3. If you performed an installation of the Host Agent, verify the
configuration status of the Host Agent using Navisphere CLI.
Navisphere CLI allows you to verify the configuration status of
multiple servers from one server.
a. From an attached Windows server, log in as Administrator or
someone with administrative privileges.
b. In a command line interface, such as a DOS window, navigate
to where Navisphere CLI is installed (if not installed, it should
be installed either via an interactive or an unattended
installation as mentioned above), and issue the command:
navicli -h servername or IP address remoteconfig -getconfig
where
-h servername or IP address
Specifies the server name or IP address of the server on
which you want to check the upgrade status.
c. Verify that the Host Agent configuration file has the output
you expect. For example, for an installation, if you used the
-override switch with the -cfgfile switch, you should see the
contents of the file you specified with the -cfgfile switch.
d. Issue the following command:
navicli -help
e. Verify that the version number is correct.
Verifying the silent installation or removal
A-33
Silent Installations and Removals
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Glossary
This glossary contains terms related to disk storage systems. Many of
these terms are used in this manual.
A
admhost
admsnap
Agent
arbitration
An executable program that you can run interactively via script. It
runs only on Microsoft Windows Server 2003 or Windows 2000
operating systems, and works with layered-driver devices (for
example, SAN Copy, SnapView and MirrorView/A devices), and
non-layered-driver devices.
An executable program that you can run interactively or via a script
to manage SnapView clones and snapshots. The Admsnap Utility
resides on the servers connected to the storage system with the
SnapView driver. Admsnap runs on Microsoft Windows (Windows
Server 2003 and Windows 2000), AIX, HP-UX, IRIX, Linux, NetWare,
and Solaris operating systems.
See Host Agent.
The process of selecting one respondent from a group requesting
service at the same time.
B
bind
In the context of disk-array storage systems, the procedure by which
you assign one or more disks to one LUN number.You can bind
modules as one of the following RAID types: RAID 5 (independent
access array), RAID 3 (parallel access array), RAID 1 (mirrored pair),
EMC CLARiiON Server Support Products for Windows Installation Guide
g-1
Glossary
RAID 0 (nonredundant array), RAID 1/0 (mirrored RAID 0), disk
(individual disk), or hot spare. Before the LUN can store data, you
must make it available to the operating system. Unbinding reverses
the bind process, changing a LUN into its original disks or disk parts.
Unbinding destroys all user information on the LUN. You bind (and
unbind) disks using Navisphere Manager or the CLI as described in
the Navisphere Manager or Agent and CLI manual.
C
cache
CLI
See storage-system caching.
A command line interpreter that lets you bind disks into LUNs on a
non-RAID group storage system, create RAID groups and bind LUNs
on them on a RAID group storage system, unbind LUNs, destroy
RAID groups, set storage system properties, and ascertain
storage-system status. Navisphere CLI lets you do that for multiple
storage systems on multiple servers running Navisphere Agent. For
more information on Navisphere CLI, refer to the Navisphere Agent
and CLI manual for AIX environments.
D
disk
disk unit
A self-contained disk drive that slides into one slot in the front of the
storage system. It consists of the carrier assembly, which holds the
disk drive and the regulator board. Also called disk module.
A short name for LUN.
F
FC-AL (Fibre Channel
arbitrated loop)
g-2
An arrangement of Fibre Channel stations such that messages pass
from one to the next in a ring.
FC-AL address ID
A number that identifies a device as a node on a Fibre Channel loop.
You select the FC-AL address ID for an SP using switches on the back
of the storage system. The default FC-AL address ID for SP A is 0; the
default FC-AL address ID for SP B is 1.
fibre
General name for physical media supported by Fibre Channel, either
optical or copper.
EMC CLARiiON Server Support Products for Windows Installation Guide
Glossary
Fibre Channel
A high-speed, serial, bidirectional, topology-independent,
multi-protocol, highly scalable interconnection between computers,
networks, and peripherals.
Fibre Channel
adapter (controller)
The name for the printed-circuit board within the computer chassis
that allows the server to access the storage system through the Fibre
Channel. Also called a host bus adapter (HBA).
FLARE software
Microcode that controls the operation of the storage system. You can
update FLARE software using Navisphere Manager.
H
host
Host Agent
See server.
Software that runs on the server that is connected to the storage
system and that communicates with the FLARE software on the
storage system. For more information on the Navisphere Agent, refer
to the Navisphere Agent and CLI manual for NetWare environments.
hot repair
See replace under power.
hot spare
A disk module bound as a global hot spare that the storage system
will use automatically to replace any failed disk module in a RAID 1,
RAID 1/0, RAID 3, or RAID 5 LUN.
I
individual (disk) unit
A disk module bound as an individual unit, independent of any other
disk modules in the cabinet. An individual unit has no inherent
high-availability feature, but since the operating system supports
software mirroring, you can make it highly available by software
mirroring it with another individual unit, preferably on a different
internal bus.
Initialization Utility
Set network parameters for CX-Series storage systems. The
Initialization Utility uses a wizard as its user interface. The
easy-to-use wizard guides you through the steps required to initialize
your storage system.
EMC CLARiiON Server Support Products for Windows Installation Guide
g-3
Glossary
L
logical unit (LUN)
LUN
A logical unit is one or more disks or parts of disks bound into a
single entity, accessible by logical unit number (LUN). Logical unit is
a SCSI term. This manual generally uses the term LUN. The RAID
types are: RAID 5 (independent access array), RAID 3 (parallel access
array), RAID 1 (mirrored pair), RAID 0 (nonredundant array), RAID
1/0 (mirrored RAID 0), disk (individual disk), or hot spare. The
operating system sees the LUN, which might include more than one
disk, as one contiguous span of disk space.
See logical unit (LUN).
M
memory module
See SP memory modules.
mirroring
Maintenance of a second (and optionally, via software, a third) copy
of a logical volume image that provides continuous access if an image
becomes inaccessible. The system and user applications continue
running on the good image without interruption. There are two kinds
of mirroring: hardware mirroring, in which the storage system
maintains synchronization of the disk images, and software
mirroring, in which the operating system maintains synchronization.
Mirroring is further explained in the Fibre Channel configuration
planning guide.
Manager
A program with a graphical user interface that lets you bind disks
into LUNs on a non-RAID group storage system, create RAID groups
and bind LUNs on them on a RAID group storage system, unbind
LUNs, destroy RAID groups, set storage-system properties, and
ascertain storage-system status. Navisphere Manager lets you do that
for multiple storage systems on multiple servers running Navisphere
Agent. For more information on Navisphere Manager, refer to the
Navisphere Manager manual.
N
g-4
Navisphere
Initialization Utility
See Initialization Utility.
Navisphere Server
Utility
See Server Utility.
EMC CLARiiON Server Support Products for Windows Installation Guide
Glossary
non-RAID group
storage system
A storage system with SPs running a revision of FLARE software that
does not support RAID groups.
P
path
primary
storage-system route
or primary route
See primary storage-system route.
In a storage system that has two SPs, each SP connects to each LUN
through a route indicated by the device name. The primary route
belongs to the SP that owns the LUN, and the secondary route
belongs to the other SP. The SP on which a LUN is bound is the
default owner of the unit. Knowing the routes is important because
you may need to transfer control to the secondary route in the event
of SP or Fibre Channel adapter failure.
R
RAID
(redundant array of
independent disks)
A technology with its own set of definitions. See RAID 0, RAID 1,
RAID 1/0, RAID 3, and RAID 5.
RAID 0
Three or more disk modules bound as striped disks (the storage
system reads and writes file information with more than one disk at a
time). RAID 0 offers enhanced performance via simultaneous I/O to
different modules, but does not intrinsically offer high availability.
For high availability, you can software mirror the striped disks.
RAID 1/0
Four, six, eight, ten, twelve, fourteen, or sixteen disk modules bound
as mirrored RAID 0 group. These disk modules make up two mirror
images of two, three, four, or five modules each. A RAID 1/0 group
combines the speed advantage of RAID 0 with the redundancy
advantage of mirroring.
RAID 1
Two bound disk modules that the storage-system hardware will
mirror.
RAID 3
Five modules that use disk striping (as with RAID 5). The hardware
maintains parity information that lets the group continue to run and
be rebuilt after a disk-module failure. With RAID 3, I/O occurs in
smaller blocks than with RAID 5, and parity information is stored on
one module, not distributed among all of them. RAID 3 works well
for single-task applications that use I/Os of one or more 2-Kbyte
EMC CLARiiON Server Support Products for Windows Installation Guide
g-5
Glossary
blocks, aligned to start at disk addresses that are multiples of 2
Kbytes from the beginning of the logical disk.
RAID 5
RAID group
Three to sixteen disk modules that use disk striping, in which the
hardware writes to or reads from multiple modules simultaneously,
with high availability provided by parity information on each
module. The ideal number of disk modules in a RAID 5 group is five.
A group of disks on which you bind one or more LUNs of a specific
RAID type. The RAID type is that of the first LUN bound on the
group. Storage systems must run a specific revision of FLARE
software to support RAID groups.
RAID group storage
system
A storage system with SPs running a revision of FLARE software that
supports RAID groups.
replace under power
The storage system provides replace under power capability,
allowing you to replace, for example, a disk or a fan module without
powering down the storage system. Applications continue while you
replace the failed module.
route
See primary storage-system route.
S
secondary
storage-system route
or secondary route
Storage Management
Server
g-6
See primary storage-system route.
A storage system or SP that runs the Storage Management Server
software.
server
In the context of disk-array storage systems, a processor that runs an
operating system and uses a disk-array storage system for data
storage and retrieval.
Server Utility
An alternative tool to using the Host Agent. Similar to the Host
Agent, the Server Utility also relays configuration and status requests
from Navisphere clients to CX-Series or FC-Series storage systems.
However, unlike the Host Agent, the Server Utility does not push
LUN mapping information back to the storage system or periodically
retrieve information from the storage system.
EMC CLARiiON Server Support Products for Windows Installation Guide
Glossary
silent installation
A command line interface to install the Host Agent, Navisphere
Server Utility, Navisphere Storage System Initialization Utility, or
Navisphere CLI on all attached Windows servers. You create a
response file on one of the attached servers, which stores the setup
configuration that allows you to install these applications on all
remaining attached servers by using one command. This command
requires no user input.
silent removal
A command line interface to remove the Host Agent, Navisphere
Server Utility, Navisphere Storage System Initialization Utility, or
Navisphere CLI on all attached Windows servers. You create a
response file on one of the attached servers, which stores the setup
configuration that allows you to remove these applications on all
remaining attached servers by using one command. This command
requires no user input.
SP
See storage processor (SP).
SP log (of
storage-system
events)
A time-ordered list of messages about storage-system events (such as
errors) maintained by the SP. You can view this log using Navisphere
Manager.
SP memory modules
Memory modules (SIMMs or DIMMs) that provide the local storage
for an SP. An SP must have at least two 4-Mbyte memory modules to
support the storage-system cache.
SPS
See standby power supply (SPS).
standby power supply
(SPS)
A unit that provides backup power for a Fibre Channel storage
system with SPs in case of a power outage. An SPS is required for the
storage-system write caching. If power fails, the SPS allows the SP to
write the cache image to the cache vault area on disk. You can replace
an SPS under power, without interrupting applications.
Storage group
A group of LUNs on a storage system with the Access Logix option.
A storage system can have multiple storage groups. A storage group
can be connected to multiple servers, but a server can be connected to
only one storage group in each storage system.
storage processor (SP)
A printed-circuit board with memory modules that control the disks
in the storage-system chassis. The SP runs FLARE software that
controls the operation of the storage system. For higher availability, a
site can use a second SP in a storage-system chassis.
EMC CLARiiON Server Support Products for Windows Installation Guide
g-7
Glossary
storage-system
caching
For write caching, two SPs and an SPS are required. The SP stores
(caches) information temporarily in its local memory, which can save
time when data is written to and/or read from a LUN. Write caching
is mirrored because each SP mirrors the cached information stored by
the other SP.
striping (disk
striping)
The arrangement of a LUN such that reads and writes can occur with
multiple disk modules simultaneously and independently. By
allowing multiple sets of read/write heads to work on the same task
at once, disk striping can enhance performance. You can implement
hardware disk striping by configuring disk modules as a RAID 5
group, RAID 3 group, RAID 0, or RAID 1/0 group. The size of the
stripe is the stripe element size (area on each disk) multiplied by the
number of data disks in the group. For RAID 5, RAID 0, RAID 1/0
groups, you can select the stripe element size. Also see RAID.
U
unbind
g-8
See bind.
EMC CLARiiON Server Support Products for Windows Installation Guide
Index
A
CLI
about
admhost 1-5
admsnap 1-5
CLARiiON VSS Provider 1-6
CLI 1-6
Host Agent 1-3
Initialization Utility 1-2
Server Utility 1-4
activate command (admhost) 4-4
admhost
about 1-5
activate command 4-4
deactivate command 4-4
flush command 4-5
help command 4-5
installing 4-2
list command 4-5
using 4-4
admsnap
about 1-5
installing 4-6
removing 4-8
using 4-8
Agent, see Host Agent
C
about 1-6
installing 5-3
removing 5-4
requirements 5-2
using 5-4
D
deactivate command (admhost) 4-4
F
flush command (admhost), about 4-5
H
help command (admhost) 4-5
Host Agent
about 1-3
differences with Server Utility 3-3
installing 3-5
monitoring events 3-11
removing 3-10
requirements 2-2, 3-4
service
starting 3-12
stopping 3-13
using 3-12
CLARiiON VSS Provider
about 1-6
installing 4-9
removing 4-11
using 4-11
EMC CLARiiON Server Support Products for Windows Installation Guide
i-1
Index
I
Initialization Utility
about 1-2
installing 1-2
using 1-2
L
list command (admhost), about 4-5
lun_activate command (admhost) 4-4
lun_deactivate command (admhost) 4-4
lun_flush command (admhost) 4-5
lun_list command (admhost) 4-5
N
Navisphere CLI, see CLI
Navisphere Host Agent, see Host Agent
Navisphere Initialization Utility, see Initialization
Utility
Navisphere Server Utility, see Server Utility
R
requirements
admsnap 4-6
CLARiiON VSS Provider 4-9
CLI 5-2
Host Agent 2-2, 3-4
Navisphere Server Utility 2-2, 3-4
silent installation A-9, A-26
silent removal A-16, A-29
response file
CLI A-27, A-29
Host Agent A-10, A-16
Initialization Utility A-4, A-6
Server Utility A-21, A-23
silent installation
about A-2
CLI A-26
command
CLI A-28
Host Agent A-12
Initialization Utility A-5
Server Utility A-22
creating a configuration file A-12
creating response file
CLI A-27
Host Agent A-10
Initialization Utility A-4
Server Utility A-21
error codes A-32
Host Agent A-9
overriding a configuration file A-12
preparing
CLI A-26
Host Agent A-9
Initialization Utility A-3
Server Utility A-20
using an existing configuration file A-12
verifying A-32
silent removal
about A-2
command
CLI A-30
Host Agent A-18
Initialization Utility A-7
Server Utility A-24
creating response file
CLI A-29
Host Agent A-16
Initialization Utility A-6
Server Utility A-23
verifying A-32
S
Server Utility
about 1-4
differences with Host Agent 3-3
installing 3-14
removing 2-5, 3-16
requirements 2-2, 3-4
using 2-6, 3-17
i-2
V
VMware ESX Server 3-2, 3-5, 3-14, 4-2, 4-6, 4-9,
5-3
VSS Provider, see CLARiiON VSS Provider
EMC CLARiiON Server Support Products for Windows Installation Guide
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