OWNER’S MANUAL This telephone system meets FCC Standards for Hearing Aid Compatibility. WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Slimline Phone Model EM-2116 FCC and telephone company information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ● Re-orient or relocate the receiving antenna. ● Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. Do not attempt to repair or modify this equipment. Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or it’s authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the Telephone jack requirements telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The exclamation point within the equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. 2. Plug one end of the straight line cord into the jack at the bottom of the phone’s base, and the other end into a modular wall telephone jack. To use this phone, you must have an RJ11C modular telephone jack. If you do not have a modular jack, please call your local telephone company to find out how to get one installed. After you hear the Call Waiting tone, press and release the [flash] button. The first call is placed on hold and the second call is answered. To return to the first call and put the second call on hold: Press and release the [flash] button again to return to the first call, the second call will be put on hold. Important installation information ● Never install telephone wiring during a lightning storm. ● Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. ● Use caution when installing or modifying telephone lines. ● Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. ● Temporarily disconnect any equipment connected to the phone, such as faxes, other phones, or modems. CAUTION: Disconnect the phone cord from the wall outlet before installing or replacing the batteries. (Only for telephones which require batteries) 3. Pick up the handset and confirm you hear the dial tone. WALL MOUNTING To mount your telephone on a wall plate (not included), follow the instructions below: 1. Plug the straight line cord into a modular wall phone jack. MEMORY This telephone can store up to 10 of your most frequently dialed phone numbers. Storing frequently called numbers 3. Pull the base down onto the studs until the telephone is secure. 2. Press the [store] button. 4. Push the desired memory location (0 -9) on the handset keypad, and press the [store] button to confirm. In the box 1 Year Limited Warranty In the unlikely event that this product is defective, or does not perform properly, you may within one (1) year from your original date of purchase return it to the authorized service center for repair or exchange. TO OBTAIN WARRANTY SERVICE: ● Provide proof of the date of purchase within the package (Dated bill of sale). ● Prepay all shipping costs to the authorized service center, and remember to insure your return. ● Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective unit within the package. ● Describe the defect or reason you are returning the product. Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the service center determines this product is defective. Products received damaged as a result of shipping will require you to file a claim with the carrier. 1. Pick up the handset. 3. Dial the number you would like to store, and press the [store] button to confirm. NOTE: Use the [redial] button to insert a pause when a delay is needed in an automatic dialing sequence. Changing a stored number Repeat the storage sequence above, the new number will replace the previously stored number at that memory location. The shipping address of the authorized service center is: Southern Telecom Inc. ATTN: Returns Department 14-C 53rd Street Brooklyn, NY 11232 Dialing a stored number 1. Pick up the handset. 2. Press the [memo] button on the handset keypad. Important safety instructions NOTE: Some of the precautions below may not apply to your product, e.g.: Battery and power cord precautions. 3. Press a memory location (0-9) and the stored number will be dialed automatically. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: SAVE THESE INSTRUCTIONS To activate Three Way Calling: Press and release the [flash] button while on the first call, you will hear a dial tone. Dial a second number, and press the [flash] button again to connect the two calls. 2. Align the holes on the base with the mounting studs on the wall plate. CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool). 5. Do not place this product on an unstable surface. 6. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. Never push objects of any kind into the ventilation slots of this product as they may touch dangerous voltage points or create a short circuit that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 8. Use only the power cord and batteries indicated in this manual. 9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 10. Plug the adaptor to the socket - outlet that is closest to the equipment and which is easily accessible. 11. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 13. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 14. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. 15. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and damaged. F. If the product exhibits a distinct change in performance. 16. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 17. Do not use the telephone to report a gas leak in the vicinity of the leak. 18. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. The Flash feature is used to activate calling services available through your local phone company, such as Call Waiting, and Three Way Calling. To use the features below you must subscribe to these services from your local telephone company. To answer an incoming call while having a conversation: Modular Telephone Line Jack Rating plate and caution marking are marked on the bottom enclosure of the apparatus. Warranty information FLASH HANDSET Telephone COILED HANDSET CORD Slide the ringer switch to the “OFF” position to turn the ringer off. The ringer will not be activated by any incoming calls. Don’t forget to turn the ringer “ON” when you are ready to receive calls, otherwise you will not hear the ringing sound during incoming calls. NOTE: When the ringer switch is in the “OFF” position, the lighted ring indicator will still alert you to incoming calls. Location of controls To turn the ringer “ON” or “OFF”, use the switch located on the left side of the handset. Hook Switch Lighted Ring Indicator memo store Memo Button redial ADJUSTING THE HANDSET VOLUME flash Flash Button To adjust the handset volume use the switch located on the right side of the handset. Limitation of Warranty: P Volume Control Normal High Microphone T P Normal Connecting High 1. Connect the coil cord to the handset and base as shown in the diagram below. TAdjust the tone/pulse switch to either Tone (”T”) or Pulse (”P”) depending on the type of telephone service you have. T Tone/Pulse Switch T P P Coil cord jack (handset) NOTE: The telephone is factory set to the Tone (”T”) setting. REDIAL Coil cord jack (base) To redial the last number called use the redial feature. This feature is useful when the number you are calling is busy. 1. Pick up the handset. 2. Press the [redial] button. 3. The last number called is redialed. ● THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. ● REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. TONE/PULSE DIAL MODE DESK MOUNTING Monday - Thursday: 9AM - 5PM (EST) Friday: 9AM - 3PM (EST) or via e-mail at email@example.com Warranty service not provided This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, and unauthorized modification. This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service center for repair must be suitably packaged. Volume Control T 1-877-768-8483 (Toll Free) OFF Handset volume is low ● Adjust the handset volume control to the high position Redial Button Tone /Pulse T P OFF ON OFF Volume Control ON Ringer On/Off Store Button High Ringer On/Off Phone does not ring ● Make sure the ringer switch is set to the ON position. Ringer On/Off ON Normal No dial tone ● Check to see if your phone is properly connected to the modular wall jack. (Refer to “Connecting”) SWITCHING THE RINGER ON OR OFF STRAIGHT TELEPHONE LINE CORD Buzzer Should you have any questions or problems concerning this product, please contact our customer service department at: Troubleshooting tips OWNER’S MANUAL TELEPHONE BASE Product maintenance Follow the guidelines below to properly maintain this product: ● Avoid putting it near heating appliances and devices that generate electrical noise (for example: motors or fluorescent lamps). ● DO NOT expose to direct sunlight or moisture. ● Avoid dropping the unit and/or other rough treatment. ● Clean with a soft cloth. ● Never use a strong cleaning agent or abrasive powder because this will damage the finish. ● Retain the original packaging in case you need to ship it at a later date. Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. www.emersonphones.com Manufactured by Southern Telecom Inc. Brooklyn NY. 11232 © 2009 Southern Telecom Inc. All rights reserved. Emerson and the G-Clef logo are registered trademarks of Emerson Radio Corp. Parsippany, New Jersey USA.