User`s manual | EnGenius Technologies SN-920 ULTRA Cordless Telephone User Manual

EnGenius Technologies
Customer Service
USA:888-735-7888
Canada:888-397-2788
Literature order number:120-0002-04
User's Manual
S N - 9 2 0 U LTRA
Table of Contents
Congratulations
1
Handset
Diagram
Features
3
4
Base Unit
Diagram
Features
8
9
Charging Cradle
Diagram
Features
10
11
Getting Started
Base Unit Set-up
Charging Cradle Set-up
12-13
13-15
Basic Operations
Modes
Making Calls
Manual Dail Pre-dial tone
Manual Dail Post-dial tone
Redial
Directory Dial
Memory Dial
Answering Calls
Handset in Charging Cradle
Handset not in Charging Cradle
Silent Feature
16-19
20
21
21
21-22
22-23
25
25
25
Voice Volume
Call On-Hold
Muting a Call
Call Waiting
Transferring a Calls
Disconnecting Calls
25
26
27
28
28-31
31
Advanced Operations
2-Way Radio
Handset-to-Handset
Base-to-Handset
Handset-to-Base
Base Unit Options
Ring Volume
Voice Volume
Main Menu Function Chart
Handset /Base Registration
Registering a Handset
De-registering Handset
Registering additional Base Units
Handset Menu Options
Key Guard
Directory
Caller ID
Sounds
Ring Volume
Ring Type
Key Volume
Key Tone
Settings
Area Code
Tone/Pulse
Backlight
Reset
32
33
34
35
35
36
37-39
39
40-41
42
42-50
50-53
53-54
54
54
54
55
56
56
57
Custom Name
Call Manager
Contrast
Dial Prefix
Product Specifications
57
58-59
59
60
61
Safety Instruction
62-66
Regulatory Information
67-68
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1)this device may not cause harmful interference, and
2)this device must accept any interference received,
including interference that may cause undesired
operation.
Privacy of communications may not be ensured when using
this phone.
CAUTION:
When selecting a location for the base unit, it is better to locate
the base unit as high as possible to avoid obstructions that
might interfere with the radio transmission and getting a clear
signal.
In any case, the base unit must be located 8 inches (20cm)
from any person to be in compliance of FCC safety regulations.
Person with pacemaker: Should always keep the handset
more than 8 inches (20 cm) from their pacemaker when the
handset is on and should not carry the handset in a breast
pocket. If you have any reason to suspect that interference is
taking place, turn off your handset immediately.
For hands-free operation of the handset, the device has been
tested for RF exposure compliance with the EnGenius brand
belt-clip and leather pouch. Other belt-clips, holsters or similar
accessories that have not been tested may not comply with RF
exposure requirements and should not be used.
Congratulations!
You have purchased an exceptional business communications
tool from the leading Industrial Cordless TM Phone System
manufacturer.
The EnGenius SN-920 ULTRA Industrial Cordless Phone
System is the second generation of the Longest Range
Cordless Phone and 2-Way Radio system. EnGenius systems
and flexibility of this unique telecommunications system cannot
be overlooked for the Small Office / Home environment.
Intellectual Property Rights Notice
TM
EnGenius SN-920 ULTRA User's Manual
Copyright α 2000 EnGenius Technologies.
are ideal for the Small Office Home O ffice (SOHO) user. The
expandable design allows the system to grow with your business.
W ith sophisticated digital signal processing and six times the
power of typical cordless phones, the EnGenius system provides
All rights reserved.
cordless phone and two-way communications in a wide variety of
business settings from multi-level office buildings, construction
sites, warehouses, farms, business complexes and other
electronic or mechanical, including photocopying, recording, or
otherwise, without permission of EnGenius Technologies.
demanding business environments. The EnGenius system is
capable of supporting up to 4 lines (1 line per base unit) and 36
handsets. The EnGenius system is able to provide you increased
EnGenius is a trademark used herein under exclusive license and
mobility within your business environment.
No part of this User's Manual may be reproduced, stored in a
retrievable system, or transmitted, in any form or by any means,
TM
Industrial Cordless is a trademark of EnGenius Technologies.
All rights to patents, including patents pending EnGenius
products are the exclusive properties of EnGenius Technologies.
Another unique feature of the EnGenius system is the ability to
use the handsets as digital, full duplex, two-way radios. The
dig ital two-way radio mode allows members of the work group to
be in contact with their co-workers while leaving phone lines
available for incoming or outgoing calls. Users can designate
their handsets to receive all incoming calls or receive only
intercom (2-way) and transferred calls, with the Call Manager
feature. Additionally, an incoming call can be answered, placed
on-hold or transferred to the appropriate person, from any
handset.
The many EnGenius system features include: long-range, 2-way
radio and cordless phone operation, system expandability,
military level digital security, music or message on-hold capability,
80 minute battery recharge and the new 4-line LCD display with
Caller ID/Call Waiting readout capability have given birth to a new
product category in the cordless phone industry known as
Industrial Cordless TM Phone Systems. The convenience, mobility
~ 1~
~ 2~
Handset Features
Handset Diagram
1. Antenna
~~
2. Earpiece
1. Antenna
3. Microphone
Functions as mouthpiece.
4. Liquid Crystal Display (LCD)
17. Status LED
* The display has Light Emitting Diode (LED) for backlighting.
4. LCD
* The first line of the LCD consists of eight icons.
* The next two lines consist of user-programmable alphanumeric
Characters.
2. Earpiece
* The last line displays the soft key functions.
* Receive Signal Strength Indicator (RSSI)
7. Volume key
The number of bars is
proportional to the signal
strength of the RF signal
received.
14. Right Soft Key
* Call in-progress(ON/OFF Hook)
16. End/ON/OFF
15. Scrolling Keys
6. Talk/Flash
5. Keypad
* Intercom Mode: Active
9. Dialing keys
* Handset ID
8. 2¡
E way/Intercom
3. Microphone
~ 3~
12. Headset Adapter Port
~ 4~
* Caller ID Log
Unread messages: Closed Envelope
Read messages: Open Envelope
No information or no Caller ID Service:
No Envelope is Displayed.
7. Volume key
Located on side of handset: up / down buttons control volume.
8. 2-WAY/INTERCOM
Used to place an intercom call to another handset or base.
9. Dialing Keypad
* Two-digit Number Display
Tracks Caller ID log and Phone
Directory record location.
Used for dialing phone numbers and entering alphanumeric
information into Phone Directory.
10. Ringer (not shown)
Emits several sounds to indicate various events or alarms.
* Line or Base Indicator
Indicates the base that is active.
(Example:
)
* Battery Strength
Number of bars is proportional to the
amount of battery time remaining.
Single Beep Successful operation
Double Beep Failed operation or invalid key. Also, indicates
power on / off.
Periodic Short Single Beep (every two seconds):
Low battery warning.
Periodic Long Series of Beeps (repeat every 30 seconds):
Indicates a call on-hold.
Continuous Beep (2 seconds): Indicates out of range while
in talk mode.
11. Battery Pack Slot (on back of handset) (not shown)
12. Headset Adapter Port (on bottom of handset)
13. Left Soft Key
5. Keypad
19 button face keypad.
Backlight option can be set to O F F,
ON, or 8 seconds time out.
6. Talk /Flash
Answer incoming phone or two-way
radio (intercom) call. Place an
outgoing phone call.
This button also acts as the flash
button for functions like call waiting
and toggling between calls.
~ 5~
14. Right Soft Key
15. Scrolling Keys
16. END
On / O ff for power and to end (hang-up) a call
17. Status LED
Blinking: Stand by
Solid: O n a call or the first 8 seconds after power on
~ 6~
Additional Handset Features
Base Unit Diagram
* Call Waiting with Caller ID (requires Call Waiting and Caller ID
services from local phone service provider)
* Call Manager option: User programmable option for handset to
allow all calls or only transferred and intercom calls
* Touch any key to answer call
* Call transfer to another handset within the system
* Unique, system assigned Security ID (1 of 65,000)
* Phone Directory: up to 30 phone numbers (20 digits) and
names (14 characters)
10. Line Out
6. Audio-in Jack
11. Line In
12.AC adaptor
1. Antenna
* 30 number memory speed dial for Phone Directory
* Last number redial
* Caller ID (requires Caller ID service from phone service provider)
* Caller ID log: stores up to 30 calls of caller information including
caller's name, number, date and time
2. Speaker
* Intercom communications with base unit
* Handset-to-handset communication independent of the base
(Digital, full duplex two-way radio)
* Three level ringer volume adjustment (low, high & vibrate)
* Four ring types
7. Power LED
* Six level voice volume control adjustment
* Ring or vibration alert option
* Tone / pulse dial option
8. In use LED
* Low battery alarm and display
* Change battery while call on-hold
* Keypad illumination
* Three level key tone volume control (low, high & off)
* Four different key tone sound selections
* Auto power management
* Hold
* Mute
VOLUME
9. Intercom LED
PAGE
3. Volume
SN-920 ULTRA
INDUSTRIAL CORDLESS PHONE SYSTEM
4. Page /Intercom
5. Microphone
* Flash
~ 7~
~ 8~
Base Unit Features
Charging Cradle Diagram
1. Antenna
Swivel base for ease of positioning. (Note: Reverse thread
antenna adapter; to remove, turn clockwise).
2. Speaker
3. Volume
5. AC Adapter
4. Page /Intercom
5. Microphone
2. Spare Battery
Compartment
6. Audio-in Jack(3.5 mm)
7. Power LED
LED indicates base unit has AC power.
8. In Use LED
LED indicates a phone call, base / handset intercom call, or
handset registration is in progress.
9. Intercom LED
LED indicates when base is in intercom mode.
1. Handset Charger/Cradle
10. Line Out
11. Line In
12. AC Adapter Port
3. Handset Charging Indicator
Additional Base Unit Features
*
Supports up to 9 handsets per base unit. One handset can be
registered to 4 base units.
*
*
Assigns handset security code during registration
Adjustable four level ringer and voice volume control
~ 9~
4. Spare Battery Charging Indicator
~ 10~
Charging Cradle Features
1. Handset Charging Cradle
Holds handset
Charges handset battery pack each time handset is placed
in cradle. 80 minute rapid charge.
2. Spare Battery Compartment
Spare battery recharged when placed in this slot.
80 minute rapid charge.
3. Handset Charging Indicator
LED is not lit: Slot is empty or proper connection is not
made.
LED is blinking red: Battery is charging.
LED is green: Battery is fully charged.
4. Spare Battery Charging Indicator
LED is not lit: Slot is empty or proper connection is not
made.
LED is blinking red: Battery is charging.
LED is green: Battery is fully charged.
5. AC Adapter Port
Additional Charging Cradle Features
* Handset and a spare battery pack can be charged at the same
time
* Fully discharged battery packs can be charged in
approximately 80 minutes
* A trickle charge feature will maintain charge on a nearly fully
charged battery
* It is impossible to overcharge the batteries using this charger
* Fully charge battery packs before first use
~ 11~
GETTING STARTED
Base Unit Setup
There are three possible base unit setups:
* Base unit alone
* Base unit plus telephone answering device
* Base unit plus standard telephone
Basic Instructions
1. Plug the small end of the 9V DC power adapter into the
"DC IN" port on the back of the base unit.
2. Plug the two-pronged 9V DC
power adapter into a standard
120 V AC electrical outlet.
3. Plug telephone line cord into
the next receptacle on the
back marked LINE.
4. Plug the telephone line cord into
the telephone wall outlet.
5. A standard telephone or answering
machine can be plugged into the
adjacent receptacle on the back of the
base unit marked TEL.
6. The Music/Message On-Hold feature can
be achieved by plugging either end of the
audio cable (available separately) into the
audio-in port on the back of the base unit.
7. For best performance, computers, faxes, telephone answering
machines, televisions, stereos and other cordless devices
should be at least 1 meter (approximately 3 feet) from the
base unit.
~ 12~
NOTE: Follow instructions that came with the answering
NOTE: It takes about 80 minutes to fully charge a battery
device or telephone if different from those described here.
in either the (front) handset slot or the (rear) spare battery
slot.
Charging Cradle Setup
Battery Light Indicators
The location for the handset charging
cradle requires a standard 120V AC
electrical wall outlet.
* LED is not lit: Slot is empty or proper
connection is not made.
* LED is blinking red: Battery charging.
1. Plug the small end of the 12V
DC adapter into the receptacle
on the back of the charger unit.
* LED is green: Battery is fully charged.
2. The two-pronged 12V DC adapter
is then plugged into the wall outlet.
1. To remove the handset battery:
Turn the handset face down and
locate the battery pack release
Charging a Battery
The battery charger can charge the handset and
a spare battery pack at the same time.
The charging unit has spare battery charging slot
behind the handset charging slot.
1. To charge the handset, simply place the
handset, with battery pack attached, into
the charging slot with the handset facing
the front of the charger. If the handset is
properly in the cradle, the cradle's
PHONE indicator light will be illuminated.
Installing New Battery
on the bottom of the handset.
Push the release towards the
top of the phone and lift up.
2. To install battery pack:
Carefully slide the top battery
pack tabs into battery pack
area of handset aligning the
metal contacts of handset
and battery pack. Press down
on the bottom end of the battery
pack. The battery pack should
"click" into a secured position
on the handset.
2. To simultaneously charge a spare
battery, insert the spare battery pack
with pack contacts facing down and
towards the rear into the rear charging
slot.
~ 13~
~ 14~
Low Battery Indicator
BASIC OPERATIONS
Charge the batteries when one of the following happens:
*
*
*
*
Phone beeps twice every two seconds
Battery icon is empty
Phone does not respond when a key is pressed
LCD and backlighting become dim
Operation Modes
Both the base unit and handset have levels of operation at which
time only certain procedures or functions can be performed.
These levels or modes of operation will be referred to throughout
this manual and vary from base unit to handset.
Battery Replacement
Your EnGenius phone system uses rechargeable Nickel Metal
Hydride (Ni-MH) battery packs. Each battery provides up to
three hours of talk-time, based on range, terrain and
environmental conditions, or up to 40 hours of standby time.
These high performance battery packs have an average life
span of about 300 charges (a charge is defined as going from
empty to fully charged). Additional or replacement new SN-920
ULTRA battery packs are available as part number: SN-920
ULTRA-BA.
CAUTION! Danger of explosion if battery is incorrectly
replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Dispose of used
batteries according to the manufacturer's instructions.
CAUTION! Do not open the plastic battery pack encasing.
Base Operation Modes
The base unit operates in three different modes: IDLE, TALK, and
REGISTRATION.
IDLE MODE - this is the default mode. The intercom and volume
keys are active in IDLE mode. The POWER LED is red.
TALK MODE - the base operates in this mode during an
incoming or outgoing intercom call and an incoming or outgoing
phone call. Volume key is active in TALK mode. POWER, IN USE
and INTERCOM (during an intercom call) LEDs are red.
REGISTRATION MODE - the base enters this mode by
simultaneously holding down the intercom and volume keys for
three seconds. There are no active base unit keys once this mode
has been entered. The IN USE and POWER LEDs are illuminated.
The IN USE LED will come on and stay active for approximately
30 seconds and then turn off.
Handset Operation Modes
The handset operates in one of five different modes: IDLE,
MENU, TALK, REGISTRATION and CRADLE.
~ 15~
~ 16~
IDLE MODE
* In MENU mode, the handset
settings and information
contained in memory can be
This is the default operating mode.
* The LCD will show the following
screen and icon placement in the
IDLE mode:
* If there is no on-going activity, the
changed. (For example: the Caller
ID log and Phone Directory).
EnGenius
SN-920
REDIAL
MENU
* If the handset remains inactive in MENU mode for 30 seconds
(no keys are pressed or no incoming calls), it will exit MENU
mode and return to IDLE mode
handset automatically goes into
SLEEP/IDLE mode to save battery
power.
NOTE: The functions available through the MENU
* The handset can be turned off
completely by holding down the
selection are covered in greater detail under Handset
Menu Options.
END key for 3 seconds.
TALK MODE
NOTE: The idle screen display(custom name) can be
edited (in the menu mode) with the handset owner's name
or other custom greeting.
The 2-digit number near the top center of the LCD shows
the handset's ID.
* When the handset is in IDLE mode,
pressing the TALK key or answering
an incoming or intercom call will
activate TALK Mode.
* The screen will look like this in
TALK Mode:
00:00:08
Volume
HOLD
5
MUTE
MENU MODE
* Pressing the RIGHT SOFT FUNCTION
key activates MENU mode.
* The screen will look like this in MENU
Mode:
~ 17~
Main Menu: ¡õ ¡ô
1:KEY GUARD
2:DIRECTORY
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
NOTE: In the TALK mode the TALK key functions as a
FLASH key. Pressing the TALK key will temporarily place
the call on hold while answering another call with the Call
Waiting feature. Pressing the TALK key again will return you
to the original call. Call Waiting requires telephone service
provider subscription.
~ 18~
REGISTRATION MODE
Making Calls
* Do not register your handset if it has been registered at the
factory. If, when you first turn on the phone, "00" is displayed
near the top center of the LCD (to the right of the
icon),
the handset has not been registered at the factory.
* Specific instructions on how to register the handset are
covered in detail under Handset / Base Registration in the
Advanced Operations section.
* If the handset is not registered
with the base unit, any attempt
to make an outgoing call or
intercom call to another handset
Station not
registered
You can enter a phone number before or after connecting to dial
tone. An available line is automatically located by the handset, but
to select a particular line intercom the base for the line first, press
END, then dial.
Manual Dial(Pre-Dial Tone)
ENTERING A NUMBER BEFORE CONNECTING TO
DIAL TONE
Selecting a phone number before connecting to dial tone offers
the advantage of reaching the correct party with the first phone
call.
One of the following three methods may be used:
* From the IDLE mode, enter the number
you wish to call. The number you input
will fail. The LCD will read:
will appear on the handset screen as
typed. For example, the number
555-1221 would appear as:
CRADLE MODE
* Placing the handset into the charger
cradle activates the handset CRADLE
battery pack.
* An incoming or intercom call while
automatically answers the call and
places the handset in TALK Mode.
* Placing the handset in the cradle
Incoming Call
On Base 1
SILENT
* The DELETE option is selected by
pressing the LEFT SOFT FUNCTION
key. DELETE will delete one digit
at a time from right to left, similar
to a backspace key
* When the correct number is displayed
on the screen, press TALK to complete
the call
Connecting to
base 1 Line
Dialing
5551221
* You will hear a dial tone and see the
following three screens as the number is
dialed:
or pressing END will end a call.
~ 19~
CLEAR
entire number, then re-enter the number
you wish
* While in the CRADLE mode, the battery
charging unit recharges the handset
* Removing the handset from the
cradle during an incoming call
DELETE
* If an incorrect number has been entered,
select the CLEAR option by pressing the
RIGHT SOFT FUNCTION key to clear the
mode.
in the CRADLE mode will generate
this screen:
5551221_
~ 20~
00:00:08
Volume: 5
HOLD
MUTE
* From IDLE mode, press the RIGHT
Manual Dial(Post-Dial Tone)
SOFT FUNCTION key to select the
MENU option.
ENTERING A NUMBER AFTER CONNECTING TO
DIAL TONE
While the handset is in the IDLE mode, you can press TALK to
make a call. There are three ways to make a call in the TALK
Mode:
* When dial tone is heard and
the handset is waiting for a phone
number to be entered, the following
screen will appear:
* While in the Main Menu, select the
directory scolling option by pressing
the 2 key.
Smith
5551212
ADD
OPTION
* Information stored in location 01 will
VOLUME:
5
REDIAL MEMORY
be displayed first. Use the Up or
Down arrows to scroll through the
directory to locate the number of
your choice.
* Enter the desired phone number
from the numbered key pad. The
screen will show the following
display:
* Press TALK to dial the phone
number displayed.
5551222
* When the handset has dialed the
selected phone number, the screen
will display:
* A fter a number is dialed, this
screen will be displayed:
00:00:00
VOLUME:
HOLD
Redial
* While in the TALK mode, press the
LEFT SOFT FUNCTION key to select
the REDIAL option. The following
screen will be displayed:
* The last number dialed will be redialed
DIALING
5552222
5
MUTE
00:00:00
VOLUME:
HOLD
5
MUTE
NOTE: See Directory View Mode for additional instructions
on how to use the phone directory feature.
If the handset is unable to link to the base unit, it will return
to IDLE mode. The handset will display "No Connection" for
five seconds or until a key is pressed.
Directory Dial
Memory Dial
* To call a number stored in the Phone
Directory, you can access the Phone
Directory log by entering the menu or
you can simply press the Up or Down
Scrolling Arrows to access the Phone
* In the TALK mode, the following
screen will be displayed:
* To select MEMORY DIAL, press the
RIGHT SOFT FUNCTION key.
~ 21~
~ 22~
VOLUME:
5
REDIAL MEMORY
* The following screen will appear:
* Enter the 2 digit Phone Directory
index code (e.g. 1= 01)for the stored
phone number.
* The phone number stored in the
location will be dialed.
Receiving an incoming call
without Caller ID service
* Handset LCD shows:
Incoming Call
On Base 1
SILENT
* Handset is off the cradle-No
caller ID service
Receiving an incoming call with Caller ID
service **
NOTE: Telephone numbers stored in the Phone Directory
have been indexed with a number from 01 to 30. To access
the correct index number or location, follow these steps:
* Caller ID service, but the ID has
been blocked by the caller:
Private Name
Private #
SILENT
For example, if the location is 3, press 0 then 3.
If the index number is 12, press 1 then 2.
* Caller ID service, but not supported
by the originating party:
Answering Calls
All handsets that have been registered for use with the base unit,
and are in the IDLE mode, will ring when an incoming call is
* Caller ID service, but only the
number has been transmitted:
received. The handset can be set to either ring or vibrate with an
incoming call.
Unknown Name
Unknown
SILENT
Private Name
555-1212
SILENT
* Caller ID service, all information
has been transmitted:
Hayter, S
555-1212
SILENT
NOTE: Under SETTINGS, the user has the option of
receiving incoming/intercom/transferred calls from 1 to 4
base units. This option is accessed via the Call Manager
function, under SETTING. Depending upon number of
base units the handset is registered to.
~ 23~
~ 24~
Handset in Charging Cradle
Voice Volume
Pick-up handset from charging cradle to answer the call.
Adjusting the volume on the handset can be done only during a
Handset not in Charging Cradle
Press "TALK", "2-WAY", or any dialing key to accept the
incoming call.
call or when in the TALK Mode.
* When in the TALK Mode, the volume control button on the left
side of the handset can be used to adjust the volume to 6
different levels.
* Volume level 3 is set as default.
NOTE :
The first handset to answer a call will connect to the base
unit and will operate in TALK mode. Other registered
handsets will be locked out of the call. However they will
still be able to participate in handset to handset calls or
receive the call if transferred.
* The top button increases volume and the lower button
decreases volume.
* The screen during volume adjustment
displays the following:
VOLUME:
5
REDIAL MEMORY
Placing a Call On-Hold
SILENT feature
While an incoming telephone call is ringing the handset, the
SILENT soft button feature can be selected to silence the ring
without answering or hanging up on the caller. The call will remain
on the handset until answered by another handset or the caller
hangs up. The call can be answered, while in the silent mode, by
pressing the TALK button.
1. When a call is in progress it can be
put on hold by pressing the LEFT
SOFT FUNCTION key which selects
the HOLD option:
00:00:55
VOLUME:
5
HOLD
MUTE
00:00:00
Base 1 on Hold
UNHOLD MENU
The display will then show:
** Caller ID service must be ordered from your local phone
company for these screen displays to function. Services may
vary in your area.
2. To bring the call back on line, press
the LEFT SOFT FUNCTION key again.
The display will return to this screen:
00:00:55
VOLUME:
5
HOLD
MUTE
The handset will double beep three times every 30
seconds when a call is on hold as a reminder that you
~ 25~
~ 26~
Picking up a Call on Hold
NOTE: When MUTE is activated (ON), the handset user
cannot be heard by the caller, but the user can still hear the
The handset that placed the call onhold, can simply take the call off-hold
by pressing the LEFT SOFT FUNCTION
key. Another registered handset can
caller. The MUTE feature is automatically turned off when
the call is ended.
pick up the call on hold by pressing 2WAY and the base ID (ie:01), then
choosing the "UNHOLD" option.
Call Waiting: Receiving a Second Call
NOTE: The base unit will maintain the communications
link with the incoming call as long as it is on hold. No
other outgoing call or page from the base can be
completed until the call on hold is ended by the handset
or has timed out (about 4 minutes).
If you have Call Waiting service through your telephone company
and you wish to take a second incoming call, you will use the
FLASH feature.
1. In the TALK mode, the TALK key operates as a FLASH function
allowing you to place the first call on hold and answer the
second call. Unlike when using the HOLD feature, the LCD will
not change to reflect that the first call is "temporarily on hold."
Muting a Call
2. Pressing TALK again will return you to the original call, placing
the second call on hold.
A call must be in the TALK mode
to select the MUTE function.
00:00:00
VOLUME:
HOLD
5
MUTE
3. You can terminate either call by pressing END during the call.
1. Use the RIGHT SOFT FUNCTION
key to select MUTE.
Transferring a Call
The display will then show:
00:00:00
Call Muted
UNMUTE
2. To remove MUTE, press the : LEFT
SOFT FUNCTION key again.
~ 27~
Calls can be transferred between registered handsets while a
phone call is in progress.
1. During an active call, a transfer can be initiated by pressing
the 2-WAY key on the originating handset.
~ 28~
2. The originating handset LCD will
show a prompt for the target
handset ID number:
00:00:00
Enter
Extension #: ??
The call transfer can be
cancelled at any point by
pressing END
NOTE: A handset ID number is invalid if:
* The number is 00
* The number is the same as the originating handset
* The target handset is not registered with the base unit
3. Enter the ID number of the
target handset.
* The call will be transferred to the
target handset:
* The target handset will ring with a
Transferring Calls Using the Hold Option
Incoming Call
On Base 1
SILENT
distinctive ring, signaling an incoming
call.
If you wish to announce the call that you are about to transfer,
follow the steps below.
1. During an active call, place the
call on hold by pressing the LEFT
SOFT FUNCTION key.
NOTE: Distinctive rings patterns:
1 long ring - Transferred call, 2
short rings - Incoming telephone
call, 3 short rings - Intercom / 2-
* The LCD will then display the
following screen:
00:00:00
Base I on Hold
UNHOLD MENU
Way radio call.
2. Press the 2-WAY key.
* The target handset LCD will show the
following readout:
00:00:15
Invalid
Retry=2 WAY
* The originating handset LCD will
show a prompt for the target
handset ID number:
NOTE: If the target handset
does not respond within 20
seconds, the call is transferred
back to the originating handset.
* The handset to handset call can be
cancelled at this point by pressing
END
If an invalid handset ID number
has been entered, an error
message will be displayed:
3. Enter the ID number of the target
handset.
Repeat steps 1-3.
* The target handset will ring and the
screen will light up, signaling an incoming
call
~ 29~
~ 30~
00:00:00
Enter
EXTENSION #:??
* The target h a n d s e t LC D will show
the following readout:
Intercom from
Handset 12
SILENT
ADVANCED OPERATIONS
Digital 2-Way Radio Mode
* Upon answering, the originating
and target h a n d s e t users can talk.
4. Pressing th RIGHT SOFT FUNCTION
key on the handset will select the
"XFER" function, initiating transferring
the call to target handset.
5. Pressing END will terminate a
handset to handset call, the
originating handset will then display:
Handset to Handset Calls
00:00:30
Volume:
MUTE
3
XFER
The EnGenius SN-920 ULTRA Industrial Cordless Phone System
offers private, 2-way radio calls from handset to handset, even
when handsets are beyond the range of the base unit. 2-way or
intercom calls can be placed from or to base units and handsets.
Intercom calls can be established between a handset and an
Base I on Hold
UNHOLD MENU
available and registered base unit or second handset. Handsetto-Handset (2-way Radio) communication can be achieved
anywhere providing the two communicating handsets are within
range of each other.
Disconnecting Calls
1. To initiate a handset to handset call
press the 2-WAY key and enter the
From the TALK mode, you can end a
call by pressing END or by placing the
handset in the cradle. The handset will
"extension" ID number desired.
(The extension number or handset
ID number is the 2 digit number
return to the IDLE mode.
located to the right of the
Enter
Extension # ??
icon):
The LCD will show the following:
EnGenius
SN-920
REDIAL
MENU
* The LCD will then display this screen:
Paging
extension#:11
* Once the voice link is successfully
established, the handsets' LCD will
display:
2. The 2-WAY call can be terminated
by either handset, at any time,
pressing END.
~ 31~
~ 32~
Volume:
MUTE
5
Paging from Base to Handset
Paging from Handset to Base
1. Pressing the base unit PAGE or
INTERCOM key, will page all
registered handsets. The first
handset to answer the page will
For a handset to intercom a base unit, follow the steps below:
Intercom from
Base 1
SILENT
establish a voice link with the base.
2. The INTERCOM LED will flash until a
handset responds. The light will stay
lit until the link is terminated.
3. The base unit will page for 15
seconds, then terminate the page
1. On the handset press 2-WAY.
2. At the extension prompt, input the 2
digit number for the base unit which
will be a 0 followed by the base unit
number of 1, 2, 3 or 4.
3. The handset LCD will show a paging
prompt:
Enter
Extension # ??
Paging
extension#:01
if no handset responds.
4. Before a handset answers, the page
can be cancelled from the base by
pressing PAGE again. How ever,
once a handset answers, only the
answering handset can end the
intercom call.
4. The base will ring once, then
automatically connect the intercom
call from a handset.
Answer Incoming Calls with a Handset to Base
Intercom Call in progress
There are three options for the handset:
NOTE: A page to a handset cannot be initiated from the
base while an incoming call is ringing into the system. The
IN USE LED flashes to indicate an incoming call is in
progress.
1. Press TALK to switch to the incoming call.
2. Press END to terminate the intercom call and allow the
incoming call to ring on all handsets.
3. Do nothing and ignore the incoming phone call.
~ 33~
~ 34~
~ 35~
* YES
* NO
* Param
* DIR
* CID
*8 seconds
* Off
* On
*Tone
* Pulse
1-4
Base
* Adjust
1-16
7
Contrast
5
Custom name
6
C all Manager
~ 36~
2
Tone/Pulse
* Ring 2
* Ring 3
* Ring 4
3
Backlight
4
Reset
* Tone 1
* Tone 2
* Tone 3
* Tone 4
* Low
* Off
* High
* Ring 1
4
Key Tone
* Delete
3
Key Volume
2
Ring Type
* Low
* Vibrate
LOW.
* High
HIGH
1
Ring Volume
M E D IUM
Add
Option
* Number * Edit
LO W
* Lock
* Unlock
return to low again:
2
DIREC TO RY
2. The 3 levels of voice volume are: low, medium and high. Each
time the VOLUME key is pressed the volume will be adjusted to
the next level until the maximum level is reached and then it will
1
Key G uard
1. While the base is INTERCOM mode, the VOLUME key will
control the voice volume.
* View Number
Voice Volume
* Clear Entry
3
C aller ID
NOTE: A ring ing volume tone will sound briefly to indicate
the ringer volume level selected.
* Name
LOW
* Time
* Name
OFF
View
HIGH
4
SO UNDS
M E D IUM
MAIN MENU
LO W
5
SETTING S
Pressing the VO LUME key will move the volume to the next
Level:
1
Area code
2. There are 4 ring volume levels: low, medium, high and off.
4. Reset Handst
the VO LUME key will control the ring volume.
3. Reset Base
1. When the base unit is not in use (TALK or INTERCOM mode),
1. Register
2. Deregister
6
REG ISTER
Ring Volume
* Rec
Calls
from
8
Dial Prefix
Main Menu Function Chart
Base Unit Options
Handset / Base Registration
3. Place base unit into REGISTRATION mode by pressing and
holding the VOLUME and PAGE buttons at the same time
Main Menu Options
When the handset is in the IDLE mode, or when a call is on hold,
the Main Menu can be accessed by pressing the RIGHT SOFT
FUNCTION key.
until you hear a single beep (about 3 seconds). The red "InUse" light will come on. Handset registration must be
pe rformed within 30 seconds after entering the registration
mode.
Once in the main menu, a list of
available options will be displayed,
two menu options at a time as shown:
1. Use the
or
scrolling keys
to view all of the menu options.
Main Menu: ¡õ ¡ô
1:KEY GUARD
2:DIRECTORY
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
2. At any time while in the Main Menu, an option can be selected
by using the corresponding number from the keypad.
Registration
4. Pressing the RIGHT SOFT key, on the handset, selects the
MENU function.
5. Press the number "6" key on the handset keypad, this will
place the handset into the registration menu.
6. Press the number "1" key on the handset keypad, this
completes the handset registration.
7. Repeat steps 3 through 6 for each handset you want to
Your handset(s), if purchased as a system, is pre-registered at the
factory and does not need to be re-registered to the base unit
purchased with the handset. Additional handset displaying "00" as
their handset ID must be registered to the base unit. Charge the
handset battery fully before registering.
Each base can have 9 handsets primarily registered to it, and each
handset can be registered to 4 base units. Valid handset ID
numbers will be 11-19, 21-29, 31-39 and 41-49, with the first digit
indicating the base ID number and the second digit indicating the
handset number. The handset ID number does not change after
primary registration for handsets that are registered to a secondary
base unit.
Handset Registration
1. Plug in the base unit to AC power and place a fully charged
register to that base.
8. The result of the registration or deregistration procedure is
displayed on the LCD for 5 seconds. There are 4 possible
results:
* Registration is successful.
Reg OK
New ID = X
* Failed registration or deregistration.
Base failed to respond to handset.
Steps must be repeated to retry
procedure.
No connection
battery pack into the new handset.
2. Verify base unit's power light is on and turn on the handset
power by pressing and holding the END key for 2 seconds.
Each base can have 9 handsets primarily registered to it, and each
handset can be registered to 4 base units. Valid handset ID
numbers will be 11-19, 21-29, 31-39 and 41-49, with the first digit
indicating the base ID number and the second digit indicating the
handset number. The handset ID number does not change after
primary registration for handsets that are registered to a secondary
base unit.
~ 37~
* Base has already registered
maximum number of handsets (9)
it can support. A handset must
be deregistered before a new
one can be added to the system.
~ 38~
Table full
* Handset registered to a base with same ID.
4. Press the LEFT SOFT FUNCTION
key for "YES."
9. Press END to return to the handset
ID Conflict
Base X
5. Deregistration is successful.
main menu.
Dereg from
all bases
NOTE 1: Upon successful registration, your handset will
display "Reg OK New ID = "
The handset has now been de-registered
from all base units. The handset ID number
NOTE 2: Your handset will automatically exit the
will be reset to "00" as seen in the middle
of the top LCD line.
REGISTRATION mode after 30 seconds.
NOTE 3: You can register your handset to a maximum of 4
base units. The handset ID number in the middle
of the top line of the handset display will not
De-Registering a Handset from a Single
Base Unit
1. Press and hold the VOLUME and PAGE buttons on the base
change after registering the first base unit
(known as the primary base unit).
the handset is to be de-registered from until there is a beep.
2. Press the RIGHT SOFT FUNCTION key to select MENU.
3. Press the "6" key to select the register option.
4. Press the "2" key to select DEREGISTER. The LCD will read:
" Dereg from base X " when de-registration is complete.
SECURITY FUNCTION: A third option is available for
deregistering all the handsets at once and generating a
new base ID code (system registration reset). This option
Register a Second, Third or Fourth Base Unit
can be selected by pressing "MENU", "6", "3", then enter
a new base number (1-4). Both the handset and base
must be in the registration mode. All handsets registered to
this base unit will no longer have access to this base
NOTE: A handset can be registered to a maximum of 4
base units. All base units that come from the factory are
registered as base unit 01.
without being re-registered to this base again.
De-Registering a Handset from all Base Units
NOTE: If there is more than one base unit and a handset
is to be registered to more than one base unit, the base
1. Press the RIGHT SOFT FUNCTION key to select MENU.
unit's identification number must be changed from factory
default number of "1" to either "2", "3", or "4".
2. Press the "6" key to select the REGISTER option.
3. Press the "4" key to select
RESET HAND. The LCD will
display the following screen:
~ 39~
1. Plug in the new base unit to AC power and place a fully
charged battery pack into the handset.
Dereg from
all bases?
YES
NO
2. Verify base unit's power light is on and turn on the handset
power by pressing and holding the END key for 2 seconds.
~ 40~
3. Place base unit into REGISTRATION mode by pressing and
holding the VOLUME and PAGE buttons at the same time
until you hear a single beep (about 3 seconds).
The red "In-Use" light will come on. Handset registration must
be preformed within 30 seconds after entering the registration
Mode.
4. Pressing the RIGHT SOFT BUTTON, on the handset, selects
the MENU function.
6. Press the number " 3" button on
the handset keypad.
Press "MENU", "1" to set KEY GUARD.
1. To access the KEY GUARD option from the IDLE mode, press
the RIGHT SOFT FUNCTION key to select the MENU option.
Reg Menu
1. Register
2. Deregister
3. Selecting the KEY GUARD option
Enter base
ID (1-4): *
8. Enter a number "1", "2", "3", or
"4" from the keypad. Choose a
base ID number different from
base ID number you are already
using.
9. Repeat steps 1 through 8 for
each new base you want to
re g ister.
NOTE: Upon successfully changing the base ID number,
the display will say "Base ID = *, Dereg All." This means
that you have successfully created a new identification
number for that base unit. All handsets previously
registered to that base unit (if any) were de-registered. You
LO C K S the keypad from use. The
screen will display the following:
Keypad
Locked
Unlock
4. To unlock the keypad press the
LEFT SOFT FUNCTION key. The
screen will display the following:
Press 1 to
confirm
UNLOCK
5. Press the "1" key to confirm unlocking
the keypad.
Directory
This feature allows you to store up to 30 frequently used
telephone numbers (up to 20 digits each) and names (up to 14
characters each) in a directory that resides in the handset
memory. Entries in the Phone Directory may be viewed or edited
at any time. The Phone Directory may be viewed by pressing the
or
arrow keys from the idle mode.
may now begin registering handsets to the base unit.
Follow steps 3 through 6 of Handset Registration section.
~ 41~
Main Menu: ¡õ ¡ô
1:KEY GUARD
2:DIRECTORY
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
3. Reset Base
4. Reset Hand
7. The handset Display will now
request that you "Enter base ID
(1-4): *"
Key Guard
2. While in the MAIN MENU press the
"1" key to select KEY GUARD:
5. Press the number " 6" button on
the handset keypad, this will
place the handset into the
re g istration menu.
Handset Menu Options
~ 42~
DIRECTORY VIEW MODE
DIRECTORY EDIT MODE
Press "MENU", "2" to access Directory screen
1. To view the Directory from the IDLE
While in the DIRECTORY VIEW mode,
the LCD will display the following screen:
mode, press the RIGHT SOFT
FUNCTION key to select the
MENU option.
To enter the DIRECTORY EDIT mode,
either ADD or OPTION must be selected.
ADD
2. While in the Main Menu, press
the "2" key to select DIRECTORY:
Main Menu: ¡õ ¡ô
1:KEY GUARD
2:DIRECTORY
3. Information in the Phone Directory is
stored vertically, as shown in Table 1
below. The up and down arrow keys
are used to move through the directory
records.
Jane Doe
5551212
ADD
OPTION
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
* Press the LEFT SOFT FUNCTION
key to select ADD. This choice will
allow an entry to be added to the
Phone Directory.
* If the directory is full, the following
will be displayed on the LCD:
Memory full
OK
Table 1
Index Code
Information
01
Name # 1
Telephone # 1
* To return to the DIRECTORY VIEW
mode, press the LEFT SOFT
FUNCTION key.
Name # 2
02
Telephone # 2
* If there are available spaces, the first
30
Name # 30
Telephone # 30
Note: Press the RIGHT SOFT BUTTON and enter the Index
Code to dial the phone directory number.
empty space will be accessed
automatically and the following
screen will appear:
* If information is to be stored in a
specific location, use the
scrolling keys to find the correct
location for the new information.
The location number will appear as
a 2 digit number to the left of the
battery icon.
~ 43~
~ 44~
Number?
SAVE
DELETE
* Select ADD again using the LEFT
SOFT FUNCTION key. The following
screen will then appear:
4. To enter the letters of a name, press
the corresponding keypad number
one or more times depending on
Number?
SAVE
DELETE
1.Enter a new phone number
by pressing the corresponding
keypad number key once.
Note: The following characters
require a special key combination:
the order to the characters on the
key. See Table 2 for a listing of
available characters that can be
used in the name field.
For example: press "2" once for the
letter "A," twice for the letter "B," etc.
Space: press the # key two times
(# # ).
NOTE: In the name editing mode, as indicated on the LCD
Dash: press the # key three times
(# # # ).
prompt, all letters will automatically be entered in the upper
case. Since this is the default setting, using the * key will
then allow you to enter lower case letters. This function will
stay locked in the lower case mode until the * key is
pressed again, or the name edit mode is terminated.
2. Press the LEFT SOFT FUNCTION
key to SAVE the phone number.
OR
To correct an incorrect entry, press
the RIGHT SOFT FUNCTION key to
NOTE: Each time you enter a character, the cursor
automatically advances to the next character field as long
select the DELETE option. DELETE
will delete one number at a time
from right to left.
3. A prompt will appear to enter a name
that goes with the phone number.
The name field can be left blank by
selecting SAVE with the LEFT SOFT
FUNCTION key.
as you press a different keypad key to enter each character.
However, if you need to press a keypad key two or more
times to enter consecutive characters, you need to first
press the
key to advance the cursor to the next
Name?
*=Change Case
SAVE
DELETE
NOTE: The directory will store a name and a phone
number, or just a phone number, but not a name by itself.
character field. Selecting DELETE with the RIGHT SOFT
BUTTON or pressing the
key will backspace the
cursor to the previous field. The
will advance the
cursor.
5. When the name is entered correctly, press the LEFT SOFT
FUNCTION key to select SAVE. The new entry will be displayed
on the screen and the DIRECTORY VIEW mode will
automatically be activated.
~ 45~
~ 46~
OPTION
Table 2
Key
Characters
1
'+ ,. * ( ) & 1
2
A B C C 2
3
D E F 3
4
G H I4
Choosing OPTION while in the DIRECTORY EDIT mode allows a
directory record to be edited, deleted or a number to be viewed.
Press RIGHT SOFT FUNCTION key
to select OPTION. The following screen
will be displayed:
5
JKL5
6
M N O N6
Options¡
õ ¡
ô
1:Edit
2:Clear Entry
3:View Number
~
7
PQ R S 7
8
TUV8
9
WXYZ9
0
0
*
TOGGLES CASE
#
SPACE -
**
PAUSE
Edit Option
This option allows a phone record to be changed.
1. Select the "1" key from the keypad.
The following screen will be
displayed:
5551212
SAVE
DELETE
~
NOTE: Unique character Key 2: C, Key 6: N
Example: In the DIRECTORY EDIT mode, to enter the name
"Jane Doe" use the following key sequence:
5 (J) * 2 (a) 66 (n) 33 (e) # (space) * 3 (D) * 666 (o) 33 (e)
2. Use the RIGHT SOFT FUNCTION
key to delete the phone number or
simply type the new number over the
old entry.
3. If a name is a part of the record, you
will receive the following prompt:
JANE DOE
* = Change Case
SAVE
DELETE
~ 47~
~ 48~
Clear Entry Option
4. The cursor will appear under the first
letter of the name. Type new
information over the existing name
This option allows a record to be completely removed from the
Phone Directory.
or press the RIGHT SOFT
FUNCTION key to select DELETE.
1. While in the Options Menu press the
"2" key to select clear entry:
Options
1:Edit
2:Clear Entry
NOTE: Selecting DELETE will move the cursor to the far
right edge of the LCD screen. Pressing the RIGHT SOFT
FUNCTION key repeatedly will move the cursor right to left
across the LCD screen, deleting each letter above cursor.
3:View Number
2. At this point, the record previously
accessed while in the DIRECTORY
VIEW mode can be deleted by
pressing the LEFT SOFT FUNCTION
key to select YES as shown on the
LCD screen:
5. Once the new information is entered,
3. Deleting the records will bring up
the following prompt, at which time
a new record can be added to the
press the LEFT SOFT FUNCTION
key to save the new entry.
directory (refer to steps under ADD) :
6. If the name is unchanged press the
LEFT SOFT FUNCTION key to resave and exit to the DIRECTORY
Entry?
YES
Empty
ADD
4. Selecting NO w ill return the handset
JANE DOE
5551212
SAVE
DELETE
to the DIRECTORY VIEW mode.
View Option
This option allow a record to be viewed in the phone directory.
Caller ID
To use this option you must first subscribe to the Caller
ID service offered by your local telephone company.
Caller ID information will then appear on the LCD and also be
stored automatically in the handset for later retrieval.
~ 49~
~ 50~
Press "MENU", "3" to access Caller ID screen.
1. From the IDLE mode, press the
RIGHT S O F T FUNCTION key to
select MENU.
2. To access the Caller ID information
stored in the handset, press the
"3" key from the keypad to select
Caller ID.
Main Menu: ¡õ ¡ô
1:KEY GUARD
2:DIRECTORY
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
to view the oldest call information:
7145551212
09/02 11:12
Delete
Name
NOTE: Upon viewing the Caller ID log information, the
number to the right of the Caller ID envelope indicates
the Caller ID log location number (newer messages
have smaller log numbers).
NOTE: After entering the Caller menu, the LCD screen
will show the number of "New calls" and "Old calls"
since the last time the Caller ID was checked.
3. Press the
key to view the
most recent call or the
key
6. Date and time information can be
viewed by pressing the LEFT
S O F T FUNCTION key:
7. The displayed information may be
deleted with the RIGHT SOFT
FUNCTION key. The display will
show:
1 New call
5 Old calls
View:¡
õ ¡
ô
Delete?
YES
NO
8. Press the LEFT SOFT FUNCTION
key to confirm the deletion, or
press the RIGHT SOFT FUNCTION
key to cancel the command.
NOTE: Caller ID information is stored in a table with
the newest entry on the top of the table. Using the
to view the Caller ID log ensures starting at the "top" of
the table.
NOTE : Once the caller ID capacity (30 records) has been
reached, the oldest record is removed from the table.
4. The Caller ID log will store up to
three information fields:
* Caller phone number, if transmitted.
* Caller name, if transmitted.
7145551212
Name
Time
Delete
9.While in the CALLER ID VIEW mode, the displayed number can
be dialed by pressing TALK.
* Date and time stamp.
10.Press END to return to the Main Menu.
5. The first Caller ID screen will
display the first two informational fields.
~ 51~
~ 52~
Caller ID with Call Waiting Option
5. Ring levels are: HIGH, LOW and
To make use of this option you must subscribe to both Call
Waiting and Caller ID service with your local telephone company.
VIBRATE. Use the
scrolling keys
to select ring level. Press the LEFT
SOFT FUNCTION key to SAVE
setting.
* When on a call, you will be alerted to an incoming call with a
short beep. The phone number and name of the incoming
caller will be displayed simultaneously.
6. Selecting END returns handset
to the Sounds Menu.
* You can place the first call on hold and answer the second
call by pressing TALK. Pressing TALK again will switch back
to the first call.
Ring Type
Press "MENU", "4" , "2" to access Ring Type menu.
O ne of four distinctive ring tones may be selected for the handset
by pressing the
or
scrolling keys and pressing the
LEFT SOFT BUTTON to save.
Sound
Key Volume
Ring Volume
Press "MENU", "4", "1" to access Ring
Volume menu.
1. From the IDLE mode press the
RIGHT SOFT FUNCTION key to
enter the Main Menu:
Press "MENU", "4" , "3" to access Key Volume menu.
The key volume is the loudness of the sound of the keys when
pressed . Choices are: HIGH, LOW and OFF.
Main Menu: ¡
õ ¡
ô
1:KEY GUARD
2:DIRECTORY
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
2. Select the SOUNDS option by
pressing the "4" key from the
keypad.
3. Select RING VOLUME by pressing
Key Tone
Press "MENU", "4" , "4" to access Key Tone menu.
The key tones are the type of sound that the keys produce when
pressed. Choices are Tone 1, Tone 2, Tone 3 and Tone 4.
Sounds Menu
1.Ring Volume
2.Ring Type
3.Key Volume
4.Key Volume Tone
"1".
Settings (Setting Handset Preferences)
This menu option can be used to set: local area code, dial mode,
4. Once in this option, the current ring
volume level will be displayed on the
second line of the LCD:
~ 53~
Ring Volume¡
ô ¡
õ
High
SAVE
and the backlight. Selecting reset within this option allows you to
reset these preferences (plus all sound settings) back to the
factory settings. Custom Name is the name that appears on the
LCD in the IDLE mode.
~ 54~
* From the IDLE mode, press the
RIGHT SOFT FUNCTION key
to enter the Main Menu. Press
the "5" key from the keypad to
select SETTINGS.
Area Code
Tone/Pulse Mode
Main Menu: ¡
õ ¡
ô
1:KEY GUARD
2:DIRECTORY
3:CALLER ID
4:SOUNDS
5:SETTINGS
6:REGISTER
Press "MENU", "5", "1" to access Area code screen.
By setting the local area code, when a
telephone number is auto-dialed from the
Caller ID containing the selected area code,
the phone will not include the area code
when the number is dialed.
1. When this option is selected, the
local area code is displayed
as shown:
The field for the area code has
a maximum of three numbers.
2. The area code can be edited by typing
the new numbers over the current digits.
The
key can be used to delete
the number above the cursor and the
Key can be used to move to the
desired number.
Press "MENU", "5", "2" to access Tone/Pulse screen.
The handset may be set to either tone or pulse mode.
1. After selecting this option, the LCD
will show the current setting as
shown:
Use the
Dial Mode"¡
õ ¡
ô
Tone
SAVE
scrolling keys to
change the setting.
Setting Menu¡
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1:Area code
2:Tone/Pulse
2. Press the LEFT SOFT FUNCTION
3:Backlight
4:Reset
5:Custom name
6:Call Manager
7:Contrast
8:Dial Prefix
Backlight
Move cursor:¡
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714
key to save the new dial mode or
press END to return to the Settings
Menu without saving.
Press "MENU", "5", "3" to access Backlight screen.
The length of time the backlight stays lit when the handset is in
use may be set with three options: 8 sec, O ff and O n.
1. The
scrolling keys may
be used to choose one of the three
options.
2. Press the LEFT SOFT FUNCTION
key to save the new backlight setting
or press END to return to the
Settings Menu without saving.
8 Sec
SAVE
3. Press the LEFT SOFT FUNCTION key
to save the new area code setting or
press END to return to the Settings
Menu without saving the number.
~ 55~
NOTE: It is recommended that the backlight be kept at the
factory setting of 8 seconds. Leaving the backlight on will
deplete the battery life more quickly.
~ 56~
Reset
1. Accessing this option displays the
current name setting.
Press "MENU", "5", "4" to access Reset menu.
Choosing this option allows the handset parameters (dial mode,
backlight, ring and key tone settings and ring/voice volume) to be
reset to the factory settings. Also, this option
will delete all the Phone Directory entries and all the Caller ID
entries.
1. The Reset parameters option LCD
EnGenius
=Change Case
*
SAVE
Delete
2. The custom name can then be
edited by using the numbered
keys on the keypad to overwrite
the existing characters.
will show:
Factory Set?
YES
3. In this option the second and third
NO
2. The Reset DIR option LCD will show:
move the cursor from one line to the
other and from one side of the line
to the other.
Delete all
DIR entries
YES
lines of the LCD can be used. The
keys can be used to
EnGenius
SN-920
SAVE
Delete
NO
4. Use LEFT SOFT FUNCTION key to
save the new custom name or the
3. The CID option LCD will
show:
Delete all
CID entries
YES
NO
4. In all cases, press the LEFT
SOFT FUNCTION key to
select YES and the RIGHT
RIGHT SOFT FUNCTION key to
delete the name. END will return
the handset to the Settings Menu.
NOTE: This procedure is similar to the phone directory
name edit mode (see Table 2: Available Characters under
SOFT FUNCTION key to
select NO.
Directory Option).
5. Choosing YES, NO or the END key
will return the handset to the Settings
Menu.
Custom Name
Press "MENU", "5", "5" to access Custom name screen.
This option allows either a name or a greeting to be selected that
will be displayed on the LCD in IDLE mode or when the handset
is turned on.
~ 57~
Call Manager
Press "MENU", "5", "6" to access Call Manager screen.
This option allows the handset to be set to receive all incoming,
transferred and 2 - Way radio calls OR just transferred and 2 -Way
radio calls. The option is selectable by base (1 to 4).
1. Once in the Settings Menu press the
"6" key from the keypad to select the
Call Manager option. The screen
will display:
~ 58~
Receive Calls
from base 1:¡
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ô
SAVE
Yes No
2. The
scrolling keys may
be used to select a base unit number
from 1 to 4. Pressing the RIGHT SOFT
FUNCTION key moves the
from
YES to NO and back to YES in the
selection process.
Pressing the LEFT SOFT FUNCTION
key will save the setting.
Dial Prefix
Press "Menu", "5", "8" to access the Dial Prefix screen.
Allows you to enter up to an eight-digit dialing prefix (i.e.:
1010555 for long distance service).
Use the UP/DOWN scrolling keys to toggle between the Yes or
No Dial Prefix default selection. Press the RIGHT SOFT
FUNCTION key to select "Edit" then enter the Dial Prefix number
via the keypad. Press the LEFT SOFT FUNCTION key to select
3. Repeat the process until all base units
from which calls are to be accepted
have been selected for the handset.
"Save".
If you have elected to use a Dial Prefix, enter a phone number,
Contrast
Press "MENU", "5", "7" to access Contrast screen.
This option adjusts the contrast
for the handset's LCD screen.
1. While in the Settings Menu, select
the "7" key from the keypad. The
LCD will display the current contrast
setting:
prior establishing dial tone, then press the " TALK" Key. The
screen will ask you "Use Prefix?" select "Yes" by pressing the LEFT
SOFT FUNCTION key or select "No" by pressing the RIGHT SOFT
FUNCTION key.
Contrast:12
Adjust= ¡
õ ¡
ô
SAVE
2. Use the
scrolling keys to
change the contrast setting from 1 to
16 (1 is the lightest setting and 16 is
darkest).
3. The LEFT SOFT FUNCTION key will
save the new setting. Press END to
return the handset to the Settings
Menu. Pressing END again returns
the handset to the Main Menu.
~ 59~
~ 60~
~ 61~
W e ig ht
-2
18 o unc es /497 g ra ms
6 7/8 x 5 x 1 5/8 inc he s
172 x 124 x 41 mm
C UL 1950, UL 1950
FC C M PE
FC C Pa rt 15, Pa rt 68
C AN/D O C RS S210, C S03
Ye s
TIA/EIA-470B
2 d Bi Ind o o r/5 d Bi O utd o o r
< - 106 d Bm (@ BER 10 )
> 200 p e r se c o nd
Freq ue nc y H o p p ing C D M A
Time D ivis io n D up lex (TD D )
Pulse -s ha p e d F S K
142
93 kb p s
32 kb p s AD PC M
Ye s
900 mW
AC Ad a p te r
902-928 M hz
Ba s e U nit
-2
NA
NA
NA
NA
NA
NA
NA
NA
NA
AC Ad ap te r
NA
C h arg e r
3 1/2 x 4 1/8 x 2 1/4
86 x 104 x 56 mm
4 o unc es
115 g ra ms
W ith Ba tte ry: 9 o unc e s 250 g ra ms
C U L 1950, U L 1950
NA
NA
NA
7/8 x 1 3/8 x 5 1/4 inc he s
46 x 34 x 132 mm
C UL 1950, UL 1950
F C C SA R (O E T- 65)
F C C Pa rt 15, Part 68
C AN /D O C R S S 210, C S 03
He a ring Aid C o mp a tib le
NA
TIA/E IA- 470B
Ma x 1.5d Bi, Typ ic a l 0 d Bi / R etra c ta b le N A
Ma x 3d Bi, Typ ic a l 2 d Bi / F ixed
< - 106 d Bm (@ BE R 10 )
> 200 p er se c o nd
Freq uenc y H o p p ing C D M A
Time D ivisio n D up lex (TD D )
Puls e-s ha p e d FS K
142
93 kb p s
32 kb p s AD PC M
Ye s
630 mW
750 mAh NiMH
902-928 M Hz
Po rta b le Ha nd s e t
Note: The manufacturer reserves the right to change designs and specifications without notice.
D ime nsio ns witho ut
Antenna
Sa fe ty C o mp lia nc e
Re g ula tio n C o mp lia nc e
L ine R e vers a l S up p o rt
Vo ic e Q ua lity
Ante nna G a in
R e c e ive r S e nsitivity
Fre q uenc y H o p p ing R a te
M ultip le Ac c es s
D up le x
Mo d ulatio n
Nu mb e r o f C hanne ls
Us e r D a ta R a te
S p e e c h C o d ing
Tra ns mit Po wer C o ntro l
O utp ut Po wer
Po wer S o urc e
F re q ue nc y
Ele c tric a l S p ec ific atio ns
Product Specifications
Important Safety Instructions
BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC
SAFETY INSTRUCTIONS SHOULD ALWAYS BE FOLLOWED TO
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY
TO PERSONS AND DAMAGE TO PROPERTY.
Cordless Safety Tips
Your cordless phone gives you the freedom and flexibility to stay
in touch while you move around. However, the safe and
responsible use of the phone depends entirely on you. Avoid
accidents by not reaching for the phone or talking on the phone if
that distracts you from working safely. Your life and the lives of
others are at stake.
1. When using your cordless phone ensure your safety and the
safety of others:
Always watch where you are walking and standing.
Don't let a phone call distract you from working safely.
2. In an Emergency
If an emergency occurs, dial 911. Remember: if you are in an
area where your phone is searching or scanning for a signal or
there is no signal, it is highly probable that a call to 911 will not
go through. Locate the nearest landline phone and call for
help.
C o rdless 911 calls may not automatically provide emergency
personnel with your name, phone number or location. Tell the
dispatcher:
Your name and phone number, including area code.
The nature of the emergency.
Whether police, fire or medical assistance is needed.
The exact location of the emergency, including cross streets,
mileposts or landmarks.
~ 62~
6. Slots or openings in the product's housing back, side and
3. Power O utage
In the event of a power outage, your cordless telephone will
not allow you to make an outgoing call or take an incoming call.
The cordless base station requires electricity for operation.
bottom, are provided for ventilation. These openings must not
be blocked or covered. Placing the product on a bed,
carpeting, or other similar surface may block these opening
You should have a telephone which does not require electricity
available for use during power outages, or alternatively having
proper backup power for the base station.
and should be avoided. This product should never be placed
near or over a radiator or heat register. This product should not
be placed in a built-in installation unless proper ventilation is
provided.
4. Notice to Hearing Aid Wearers: This phone system is
compatible with inductively coupled hearing aids.
7. This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of
the type of power supply to your home, consult your dealer or
local power company.
5. Notice to Cardiac Pacemaker Wearers: Preliminary studies
done by FDA and others have shown that, although
interference to the implanted cardiac pacemaker may occur
when operating very closely, wireless telephones "do not seem
to pose a significant problem for pacemaker wearers."
However, until more is known, FDA suggests that people with
8. Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
pacemakers may want to take precautions when using or
carrying a wireless telephone to ensure that there is ample
distance between the telephone and the pacemaker.
9. Never push objects of any kind into this product through
housing slots as they may touch dangerous voltage points or
short out parts that could result in the risk of fire, electric shock,
or injury. Never spill liquid of any kind on this product.
Product Safety Tips
10. To reduce the risk of electric shock or burns, do not
disassemble this product. Take this product to qualified
1. Read and understand all instructions.
service personnel when service or repair work is required.
Opening or removing covers may expose you to dangerous
voltages, electrical current or other risks. Incorrect
2. Follow all warnings and instructions including those marked
on the product.
reassembling of the product can cause electric shock when
the product is subsequently used.
3. Unplug this product from the wall telephone jack and power
outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use damp cloth for cleaning.
11. Warning: Changes or modifications to this product not
expressly approved by EnGenius could void the warranty and
the FCC authorization to operate the equipment.
4. Do not use the telephone near water, for example, near a
bathtub, washbowl, kitchen sink, laundry tub, wet basement
12. Unplug the base station from the wall outlet and refer
servicing to qualified service personnel under the following
conditions:
or swimming pool.
5. Do not place this product on an unstable cart, stand or table.
The product may fall, causing serious damage to the product.
~ 63~
„
h
h
„
If liquid had been spilled into the product.
When the power supply cord or plug is damaged or frayed.
„ If the product has been exposed to rain or water.
h
~ 64~
If the product does not operate normally by following the
Only use EnGenius approved Nickel-Metal Hydride (NiMH)
operating instructions. Adjust only those controls that are
covered by the operating instructions because improper
adjustment of other controls may result in damage and will
rechargeable batteries in the cordless handset and battery
often require extensive work by qualified service personnel
to restore the product to normal operations.
If the product has been dropped or housing has been
damaged.
If the product exhibits a distinct change in performance.
13. Avoid using telephone during an electrical storm. There may
be a risk of electrical shock from lightning.
14. Do not use the telephone to report a gas leak while in the
vicinity of the leak.
charger.
DO NOT use other rechargeable batteries or nonrechargeable batteries, or mixed types of batteries. The
batteries could short-circuit, and the battery shell may be
damaged causing a hazardous condition. Instruction labels
are located in the handset and charging unit battery
compartment.
Always follow basic safety precautions when using and
disposing of batteries. Do not dispose of the batteries in a
fire; the cells may explode. Do not expose batteries to water.
Check with local codes for special disposal instructions.
Periodically clean the charge contacts on both the charger
15. The antenna on the desk station does not retract. To prevent
injury, do not place the telephone where persons can step,
trip or fall on the telephone.
16. Do not place metal objects on the antenna.
17. Do not install the base station or cordless handset charger
near microwave ovens, radio equipment, or non-cable
connected televisions. These appliances may cause electrical
interference to the base station or cordless handset.
18. The base station must be placed on a hard, flat surface and
connected to both a phone wall jack and an AC power outlet.
19. Do not stick foreign objects into any of the holes on the base
station or cordless handset. You could harm the speakers,
earpieces, microphones, or yourself.
20. Battery Safety Precautions: To reduce the risk of fire, injury or
electric shock, or property damage, and to properly dispose
of batteries, please read and understand the following
instructions:
BATTERY MUST BE RECYCLED OR DISPOSED OF
PROPERLY. DO NOT DISPOSE BATTERY IN MUNICIPAL
WASTE.
~ 65~
and handset.
DO NOT mix old and new batteries in this product.
Position positive (+ ) battery contact to match diagram in
cordless handset.
Charge the batteries provided with, or identified for use with,
this product only in accordance with the instructions and
limitations specified in the instruction manual.
Exercise care in handling batteries in order not to short the
batteries with conducting materials such as rings, bracelets,
and keys. The batteries or conducting material may
overheat and cause burns or fire.
Do not open or mutilate the batteries. Released electrolyte
is corrosive and may cause damage to the eyes or skin.
the electrolyte may be toxic if swallowed.
During charging, batteries heat up. This is normal and is not
dangerous.
Do not use non-EnGenius charging devices. This could
damage the batteries.
SAVE THESE SAFETY INSTRUCTIONS
~ 66~
Regulatory Information
1. This telephone system complies with Part 68 of the FCC rules.
On the bottom of the base station is a label that contains,
among other information, the FCC Registration Number, Ringer
Equivalence Number (REN) and the Universal Service Order
Code (USOC), which is RJ-11C. Your telephone company may
ask you for this information.
2. The REN is useful to determine the quantity of devices you
may connect to your telephone line and still have all of those
devices ring when your telephone number is called. In most,
but not all areas, the sum of the REN's of all devices connected
to one line should not exceed five (5.0). To be certain of the
number of devices you may connect to your line, as determined
by the REN, you should contact your local telephone company
to determine the maximum REN for your calling area.
3. If your telephone equipment causes harm to the telephone
network, the telephone company may ask you to disconnect
the system from the line until the problem has been corrected
or they may discontinue your service temporarily. If possible,
they will notify you in advance. But if advance notice isn't
practical, you should be notified as soon as possible. You will
be informed of your right to file a complaint with FCC or DOC.
6. This telephone system equipment has been tested and found
to comply with the limits for Class B digital device, pursuant to
Part 15 of the FCC Rules and RS210 of the DOC Rules. These
limits are designed to provide reasonable protection against
harmful interference in a residential installation. Some cordless
and wireless telephones operate at frequencies that may cause
interference to nearby TV's, VCR's, radio, computers, or other
electronic devices. To minimize or prevent such interference,
the telephone system should not be placed or operated near
these devices. If interference is experienced, moving the base
station or handset farther away from them will often reduce or
eliminate the interference.
7. However, there is no guarantee that interference will not occur
in a particular installation. If this telephone system does cause
harmful interference to other electronic devices, which can be
determined by turning the system off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
Increase the separation between the handset and/or base
and the device that experiences interference.
Connect the base station into a power outlet on a circuit
different from that to which the other device is connected.
or, connect the base station to another telephone outlet.
Consult the dealer or an experienced electronic technician
for help.
4. Your telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the
proper functioning of your telephone system. If they do and if
possible you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service. If you
experience trouble with this telephone system, disconnect it
from the network until the problem has been corrected or until
you are sure that the equipment is not malfunctioning.
5. This telephone system may not be used on coin service
provided by the telephone company. Connection to party lines
is subject to state tariffs. Privacy of communications may not
be ensured when using this phone.
~ 67~
~ 68~
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