User`s guide | Epson 500DN Printer User Manual

User’s Guide
NPD3349-00
B-300/B-500DN
User’s Guide
Contents
Copyright and Trademarks
Operating System Versions
Safety Instructions
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Using Your Software
Overview of Printer Driver and Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the printer driver for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Web Pages to Fit to Your Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing EPSON Web-To-Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 2 Paper Handling
Using Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading capacities for Epson special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing Epson photo paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Into the front paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Into the rear sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting output support tray for Epson Professional Flyer Paper . . . . . . . . . . . . . . . . . . . .
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3 Basic Printing
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing the print file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using EPSON Web-To-Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the printer button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 4 Printing with Special Layout Options
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Double-Sided Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fit to Page Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Poster Printing (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Watermark Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Double-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Folded booklet double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fit to Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to make a poster from your printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Watermark Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Printing the watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Creating your own watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 5 Using the Control Panel
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For B-500DN users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For B-300 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For B-500DN users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Icons on the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to access the control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control panel menu list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For B-300 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status and error lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 6 Installing Option
Duplex Unit (B-300 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Installing the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Uninstalling the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 7 Replacing Consumables
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Checking the ink cartridge status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Replacing an ink cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Maintenance Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Checking the maintenance box status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Replacing a maintenance box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Chapter 8 Maintaining Your Printer
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using the Nozzle Check utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Head Cleaning utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Print Head Alignment utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Inside of Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 9 Using the Printer on a Network
Setting Up the Printer on a Network (for B-500DN Users only) . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Printer as the Shared Printer for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up each client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 10 Troubleshooting
Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON Status Monitor (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a printer operation check (for B-500DN users) . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a printer operation check (for B-300 users) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Horizontal banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vertical misalignment or banding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Incorrect or missing colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blurry or smeared printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Incorrect or garbled characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Incorrect margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printout has a slight slant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inverted image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Blank pages print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printed side is smeared or scuffed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Does Not Feed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper does not feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multiple pages feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper is improperly loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper is not ejected fully or is wrinkled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Printer Does Not Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All lights are off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lights came on and then went out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Power light is on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print head cleaning does not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The color ink is consumed even when printing in black ink only . . . . . . . . . . . . . . . . . .
Feel a slight electric shock when you touch the printer (short-circuit) . . . . . . . . . . . . . .
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137
137
138
138
139
139
139
140
140
140
140
141
143
143
143
143
Appendix A Where To Get Help
Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
144
144
144
145
145
146
146
147
147
148
148
149
150
Appendix B Product Information
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-500DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper, Consumables, and Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
151
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156
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Maintenance box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Duplex unit (B-300 users only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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158
158
161
162
163
164
164
164
165
Index
Contents
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Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The
information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information
as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses,
costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's
operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use
of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON® is a registered trademark and Exceed Your Vision is a trademark of Seiko Epson Corporation.
Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
DPOF™ is a trademark of CANON INC., Eastman Kodak Company, Fuji Photo Film Co., Ltd. and Matsushita Electric Industrial Co.,
Ltd.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
Copyright © 2008 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks
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B-300/B-500DN
User’s Guide
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows Vista, XP, XP x64 and 2000.
❏
Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
❏
Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
❏
Windows 2000 refers to Windows 2000 Professional.
Operating System Versions
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Safety Instructions
Important Safety Instructions
Read all of the instructions in this section before using the printer. Also, be sure to follow all
warnings and instructions marked on the printer.
New :Depends on model
Setting up the printer
Observe the following when setting up the printer:
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❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer’s label.
❏ Use only the power cord that comes with the printer. Use of another cord may result in fire or
electric shock.
❏ The printer’s power cord is for use with the printer only. Use with other equipment may result
in fire or electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly
switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless telephones.
❏ Do not use a damaged or frayed power cord.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the
devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make
sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the
wall outlet’s ampere rating.
❏ Do not attempt to service the printer yourself.
Safety Instructions
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❏ Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been
dropped or the casing damaged; the printer does not operate normally or exhibits a distinct
change in performance.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or
16 amp circuit breaker to provide adequate short-circuit protection and over-current protection
for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are
fuses in the plug, make sure you replace them with fuses of the correct size and rating.
❏ Do not hold the duplex unit when you lift the printer to prevent the duplex unit from becoming
detached. Also, make sure that the duplex unit is attached correctly after setting up the printer.
Choosing a place for the printer
Observe the following when choosing a place for the printer:
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❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all
directions. If you place the printer by the wall, leave more than 10 cm between the back of the
printer and the wall. The printer will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside
down. Otherwise, ink may leak from the ink packs.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer
away from direct sunlight, strong light, or heat sources.
❏ Avoid places subject to dust, shocks, or vibrations.
❏ Leave enough room around the printer to allow for sufficient ventilation.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
Using the printer
Observe the following when using the printer:
Safety Instructions
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User’s Guide
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Do not insert objects through the slots in the printer.
❏ Take care not to spill liquid on the printer.
❏ Do not touch the white flat cable inside the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not use aerosol products that contain flammable gases inside or around this product. Doing
so may cause fire.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Always turn off the printer using the P Power button. When this button is pressed, the
P Power light flashes. Do not unplug the printer or turn off the power to the outlet until the
P Power light stops flashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
❏ Be careful not to trap your fingers when closing the printer cover.
Handling ink cartridges
Observe the following when handling ink cartridges:
❏ Keep ink cartridges out of the reach of children and do not drink the ink.
❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
❏ Shake the ink cartridge well before installing it for best results.
Safety Instructions
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B-300/B-500DN
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User’s Guide
Caution:
Do not shake cartridges (that have been installed previously) with too much force.
❏ Do not use an ink cartridge beyond the date printed on the cartridge carton.
❏ Use up the ink cartridge within six months of installation for best results.
❏ Do not dismantle the ink cartridges. This could damage the print head.
❏ Store ink cartridges in a cool, dark place.
❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room
temperature for at least three hours before using it.
❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal operation
and printing.The IC chip on this ink cartridge retains a variety of cartridge related-information,
such as the ink cartridge status, so that the cartridge may be removed and reinserted freely.
However, each time the cartridge is inserted, some ink is consumed because the printer
automatically performs a reliability check. If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care
is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink
supply port or surrounding area.
Warnings, Cautions, and Notes
Warnings, Cautions, and Notes in this User's Guide are indicated as below and have the following
meaning.
w
c
Warnings
must be followed carefully to avoid bodily injury.
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of the printer.
Safety Instructions
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User’s Guide
Chapter 1
Using Your Software
Overview of Printer Driver and Status Monitor
The printer driver lets you choose from a wide variety of settings to get the best printing results.
Status Monitor and the printer utilities help you check the printer and keep it in top operating
condition.
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Accessing the printer driver for Windows
You can access the printer driver from most Windows applications, the Windows Start menu, or
the taskbar.
To make settings that apply only to the application you are using, access the printer driver from
that application.
To make settings that apply to all of your Windows applications, access the printer driver from the
Start menu or the taskbar.
Refer to the following sections to access the printer driver.
Note:
Screen shots of the printer driver windows in this User's Guide are from Windows XP.
From Windows applications
1. Click Print or Print Setup on the File menu.
2. In the window that appears, click Printer, Setup, Options, Preferences, or Properties.
(Depending on your application, you may need to click one or a combination of these buttons.)
Using Your Software
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From the Start menu
1. Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and
Sound category. (If the Control Panel is in Classic View, click Printers.)
Windows XP:
Click Start, Control Panel, then click Printers and Faxes. (If the Control Panel is in Category
View, click Printers and Other Hardware, then click Printers and Faxes.)
Windows 2000:
Click Start, point to Settings, then click Printers.
2. Windows Vista:
Select the printer and then click Select printing preferences.
Windows XP and 2000:
Select the printer, then click Printing Preferences on the File menu.
From the shortcut icon on the taskbar
Right-click the printer icon on the taskbar, then select Printer Settings.
To add a short cut icon to the Windows taskbar, first access the printer driver from the Start menu
as described above. Next, click the Maintenance tab, the Speed & Progress button, and then the
Monitoring Preferences button. In the Monitoring Preferences window, select the Select
Shortcut Icon check box.
Getting information through online help
You can access online help for items in the printer driver from your application or the Windows
Start menu.
& See “Accessing the printer driver for Windows” on page 14.
In the printer driver window, try one of the following procedures.
❏ Right-click the item, then click Help.
❏ Click the
2000 only).
button at the top right of the window, then click the item (for Windows XP and
Using Your Software
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Printing Web Pages to Fit to Your Paper Size
EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You can also
see a preview before printing.
Note:
This software is not available for Windows Vista and XP x64.
Note for Windows Internet Explorer 7 users:
Printing web pages to fit to your paper size is a standard feature in Windows Internet Explorer 7.
Using Your Software
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User’s Guide
Accessing EPSON Web-To-Page
After you install EPSON Web-To-Page, the menu bar is displayed on the Windows Internet
Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer,
and then select EPSON Web-To-Page.
Uninstalling the Printer Software
Uninstalling the printer driver
You may need to uninstall your printer driver if you:
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❏ Upgrade your computer’s operating system.
❏ Update your printer driver with a newer version.
❏ Have a problem with the printer driver.
If you are upgrading your operating system or updating the printer driver version, be sure to
uninstall the current printer driver before upgrading or installing the new driver. Otherwise, the
driver update will not work.
For Windows
New :Depends on model
Note:
❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you
log on as a standard user.
❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account.
❏ To uninstall programs in Windows 2000, you must log on as a user with administrative privileges
(belonging to the Administrators group).
Using Your Software
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User’s Guide
1. Turn off the printer and disconnect its interface cable.
2. Windows Vista:
Click the start button and select Control Panel.
Windows XP:
Click Start and select Control Panel.
Windows 2000:
Click Start, point to Settings, and select Control Panel.
3. Windows Vista:
Click Uninstall a program from the Programs category, and then select EPSON Printer
Software from the list.
Windows XP and 2000:
Double-click the Add/Remove Programs icon and select EPSON Printer Software from the
list.
4. Windows Vista:
Click Uninstall/Change.
Windows XP and 2000:
Click Change/Remove.
5. Select the icon for your printer and click OK.
6. Click OK to uninstall the printer driver.
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Uninstalling the User’s Guide
For Windows
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Note:
❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you
log on as a standard user.
❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account.
❏ To uninstall programs in Windows 2000, you must log on as a user with administrative privileges
(belonging to the Administrators group).
1. Turn off the printer and disconnect its interface cable.
2. Windows Vista:
Click the start button and select Control Panel.
Windows XP:
Click Start, then select Control Panel.
Windows 2000:
Click Start, point to Settings, and select Control Panel.
3. Windows Vista:
Click Uninstall a program from the Programs category.
Windows XP and 2000:
Double-click the Add or Remove Programs icon.
4. Select this printer's Manual from the list.
5. Windows Vista:
Click Uninstall/Change.
Windows XP and 2000:
Click Change/Remove.
6. Click OK.
Using Your Software
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Chapter 2
Paper Handling
Using Special Paper
You can achieve good results with most types of plain bond paper. However, coated papers
provide superior printouts because they absorb less ink.
Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and
recommends these papers to ensure high-quality results.
& See “Paper, Consumables, and Option” on page 156.
When loading special paper distributed by Epson, read the instruction sheets packed with the
paper first and keep the following points in mind.
Note:
❏ Load the paper into the rear sheet feeder printable side up. The printable side is usually whiter or glossier.
See the instruction sheets packed with the paper for more information. Some types of paper have cut
corners to help identify the correct loading direction.
❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on
curled paper may cause ink to smear on your printout.
Note for Professional Flyer Paper:
❏ If water gets on the printable side, wipe off the water. Be careful not to scuff or scratch the printable side.
❏ Do not touch the printable side. Moisture and oils from your skin can affect print quality.
❏ Professional Flyer Paper supports double-sided printing. When you use the double-sided printing
function, feed the paper manually.
❏ When you use the double-sided printing function, let the printed side dry for about 20 minutes before
printing the back side.
Paper Handling
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❏ When you use the double-sided printing function, printing the low print duty side first is recommended.
Depending on the print pattern, marks made by the rollers may appear on the printed side. Print one test
copy and examine the results before printing many sheets.
❏ Depending on the printing environment, the output paper cannot be stacked. In this case, use the output
support tray.
Output support tray stacks 50 sheets of one-sided printing and 25 sheets of double-sided printing.
& See “Setting output support tray for Epson Professional Flyer Paper” on page 28.
Loading capacities for Epson special media
Refer to the table below for the loading capacities of Epson special paper and other media.
New :Depends on model (See Spec)
Front paper cassette:
Media Type
Loading Capacity
Epson Bright White Ink Jet Paper
Up to 400 sheets
Rear sheet feeder:
Media Type
Loading Capacity
Single-sided Printing
Manual Double-sided Printing
Epson Bright White Ink Jet Paper
Up to 100 sheets
Up to 70 sheets
Epson Professional Flyer Paper
Up to 70 sheets
Up to 50 sheets
Epson Photo Paper
Up to 60 sheets
-
Epson Matte Paper-Heavyweight
Up to 20 sheets
-
Epson Double-Sided Matte Paper
Up to 1 sheet
Up to 1 sheet
Epson Photo Quality Ink Jet Paper
Up to 100 sheets
-
Envelopes
Up to 15 sheets
-
Note:
If the paper is curled, flatten it or curl it slightly in the opposite direction. Make sure the paper stack fits
under the c arrow mark inside the edge guide.
Paper Handling
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Storing Epson photo paper
Return unused paper to the original package as soon as you finish printing. Epson recommends
storing your printouts in a resealable plastic bag. Keep them away from high temperature,
humidity, and direct sunlight.
Loading Paper
Follow these steps to load paper:
New :Depends on model
Into the front paper cassette
1. Pull out the front paper cassette.
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2. Slide the edge guides while pinching their knob to accommodate the paper you are loading.
3. Fan a stack of paper, then tap it on a flat surface to even the edges.
4. Load the paper with the printable side down.
Note:
Avoid adding paper before running out of paper. Doing so may prevent the paper from feeding smoothly.
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5. Slide the edge guides while pinching their knob to fit the paper you are loading.
6. Reinsert the cassette into the printer.
Note:
❏ Do not insert the front paper cassette with force. Doing so may cause the paper to jam.
❏ Do not move the edge guides after reinserting the front paper cassette. Doing so may cause the paper
to jam.
7. Slide out and extend the extension tray.
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Note:
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide.
Into the rear sheet feeder
1. Open the paper support.
2. Slide out and extend the extension tray.
3. Slide the left edge guide to the left.
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4. Fan a stack of paper, then tap it on a flat surface to even the edges.
5. Load the paper with the printable side up, against the right side of the rear sheet feeder. Then
slide the left edge guide against the left edge of the paper.
Note:
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Always load paper into the rear sheet feeder short edge first, even when you are printing
landscape-oriented pictures.
❏ Avoid adding paper before running out of paper. Doing so may prevent the paper from feeding smoothly.
❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide.
Loading Envelopes
Follow these steps to load envelopes:
New :Depends
Need an on
Illustration
model (See
in step
Spec)5
1. Open the paper support.
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2. Slide out and extend the extension tray.
3. Slide the left edge guide to the left.
4. Load envelopes short edge first with the flap facing down and to the left. Then slide the left
edge guide against the left edge of the envelopes.
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Note:
❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of
envelopes exceeds 15 mm, press down on the envelopes to flatten them before loading. If print quality
declines when a stack of envelopes is loaded, load one envelope at a time.
❏ You can load up to 15 envelopes at a time in the rear sheet feeder.
❏ Do not use envelopes that are curled or folded.
❏ Flatten the envelope flaps before loading.
❏ Flatten the leading edge of the envelope before loading.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
For printing instructions, see the following instructions.
& See “Printing on Envelopes” on page 38.
Setting Output Tray
The output tray is located on the front paper cassette. Slide out the extension tray and then open
the flap on the extension tray to prevent your prints from slipping off the printer.
Setting output support tray for Epson Professional Flyer Paper
When you print on the Epson Professional Flyer Paper, set the output support tray. The use of the
output support tray is recommended especially when the output paper is curled and cannot be
stacked. Follow these steps to set the output support tray.
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1. Pull out the output tray.
2. Slide the output support tray until it clicks. The output support tray is lifted slightly.
3. Reinsert the output tray into the printer.
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Note:
After printing on the Epson Professional Flyer Paper, push the output support tray to move it to its original
position.
Selecting the Correct Paper Type
The printer automatically adjusts itself for the type of paper you select in your print settings. That
is why the paper type setting is so important. It tells your printer what kind of paper you are using
and adjusts the ink coverage accordingly. The table below lists the settings you should choose for
your paper.
For this paper
Select this paper type setting
Plain paper
plain papers
Epson Bright White Ink Jet Plain Paper
Epson Professional Flyer Paper
Epson Professional Flyer
Epson Photo Paper
Epson Photo
Epson Matte Paper - Heavyweight
Epson Matte
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Paper
Epson Photo Quality Ink Jet
Envelopes
Envelope
Note:
The availability of special media varies by location. For the latest information on media available in your area,
contact Epson customer support.
& See “Technical Support Web Site” on page 144.
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Chapter 3
Basic Printing
Introduction
This section guides you through the procedures for different kinds of printing.
Printing Photos
Explains how to print photos on various types of paper.
& See “Printing Photos” on page 32.
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Printing Web Pages
Explains how to print Web pages so that they fit on a sheet of paper without getting cut off on the
right side.
& See “Printing Web Pages” on page 34.
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Printing Documents
Explains how to print documents on various types of paper.
& See “Printing Documents” on page 36.
Printing on Envelopes
Explains how to print on envelopes.
& See “Printing on Envelopes” on page 38.
Printing Photos
Preparing the print file
You need to adjust the image file to the size of the paper. If your application has margin settings,
make sure that the margins are within the printable area of the page.
& See “Printable area” on page 159.
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Loading paper
Refer to the section below for details on loading paper.
& See “Loading Paper” on page 22.
When using special Epson paper, refer to the section below.
& See “Using Special Paper” on page 20.
Printer settings for Windows
Follow these steps to adjust your printer settings.
1. Access the printer settings.
& See “Accessing the printer driver for Windows” on page 14.
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2. Click the Main tab, then select Photo in the Quality Option settings:
3. Select the paper source as the Source setting.
4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
5. Select the appropriate Size setting. You can also define a custom paper size. For details, see the
online help.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
7. Click OK to close the printer settings window.
After completing the steps above, print one test copy and examine the results before printing an
entire job.
Printing Web Pages
Loading paper
Refer to the section below for details on loading paper.
& See “Loading Paper” on page 22.
When using special Epson paper, refer to the section below.
& See “Using Special Paper” on page 20.
Using EPSON Web-To-Page
The EPSON Web-To-Page software lets you print Web pages so that they fit within the width of
your selected paper.
Note:
This software is not available for Windows Vista and XP x64.
Note for Windows Internet Explorer 7 users:
Printing web pages to fit to your paper size is a standard feature in Windows Internet Explorer 7.
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1. In Internet Explorer, go to the Web page you want to print.
If you have installed EPSON Web-To-Page, the EPSON Web-To-Page toolbar appears on the
Internet Explorer window.
2. Click the Print button on the toolbar. The Print window appears.
Note:
If you want to preview the layout of your printout, click the Preview button on the toolbar.
3. Right-click the printer icon and choose Printing Preferences in Windows XP and 2000.
4. Click the Main tab, then select Web as the Quality Option settings:
5. Select the paper source as the Source setting.
6. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
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7. Select the appropriate Size setting. You can also define a custom paper size. For details, see the
online help.
8. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
9. Click OK to close the printer settings window.
10. Print your page.
Printing Documents
Loading paper
Refer to the section below for details on loading paper.
& See “Loading Paper” on page 22.
When using special Epson paper, refer to the section below.
& See “Using Special Paper” on page 20.
Printer settings for Windows
1. Open the file you want to print.
New :Match with printer driver UI
2. Access the printer settings.
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& See “Accessing the printer driver for Windows” on page 14.
3. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only documents with higher text quality
❏ Text & Image for higher quality documents with text and images
4. Select the paper source as the Source setting.
5. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
6. Select the appropriate Size setting. You can also define a custom paper size. For details, see the
online help.
7. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
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8. Click OK to close the printer settings window.
9. Print your file.
Printing on Envelopes
Loading envelopes
Refer to the section below for loading envelopes.
& See “Loading Envelopes” on page 26.
Refer to the section below for the printable area.
& See “Printable area” on page 159.
Printer settings for Windows
1. Access the printer settings.
Match
New
with
:Depends
printer on
driver
model
UI
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& See “Accessing the printer driver for Windows” on page 14.
2. Click the Main tab, then select one of the following Quality Option settings:
❏ Text for most envelopes
❏ Text & Image to print images on the envelope
3. Select Rear Tray as the Source setting.
4. Select Envelope as the Type setting.
5. Select the appropriate envelope size from the available Size settings. You can also define a
custom size. For details, see the online help.
6. Select Landscape as the Orientation setting.
7. Click OK to close the printer settings window.
8. Print your envelope.
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Canceling Printing
If you need to cancel printing, follow the instructions in the appropriate section below.
Using the printer button
For B-500DN users
Press the + Cancel button to cancel a print job in progress.
New :Only for model with this feature
For B-300 users
Press the ) Paper/Cancel button to cancel a print job in progress.
For Windows
When you start printing, the progress meter appears on your computer screen.
Click the Stop button to cancel printing.
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Chapter 4
Printing with Special Layout Options
Introduction
You can print with a variety of layouts for special projects, such as booklets and posters.
Double-Sided Printing (for Windows only)
Lets you print on both sides of the paper.
& See “Double-Sided Printing” on page 43.
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Fit to Page Printing
Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in
the printer driver.
& See “Fit to Page Printing” on page 56.
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Pages Per Sheet Printing
Lets you print two or four pages on a single sheet of paper.
& See “Pages Per Sheet Printing” on page 59.
Poster Printing (for Windows only)
Lets you enlarge material on a single document page to cover 4, 9, or 16 printed sheets of paper,
and then make a poster.
& See “Poster Printing” on page 62.
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Watermark Printing (for Windows only)
Lets you print text or an image as a watermark on each page of your printout.
& See “Watermark Printing” on page 68.
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For example, you can put “Confidential” on an important document.
Double-Sided Printing
Two types of double-sided printing are available: standard and folded booklet.
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Standard double-sided printing allows you to print the odd-numbered pages first. Once these
pages are printed, you can reload them to print the even-numbered pages onto the opposite side of
the paper.
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Folded booklet double-sided printing allows you to make single-fold booklets. The pages that will
appear on the outside (after the page is folded) are printed first. The pages that will appear inside
the booklet can then be printed after you reload the paper into the printer as shown in the
illustration below.
Single-fold booklet
✽: Binding edge
You can create a booklet by printing pages 1 and 4 on the first sheet of paper, pages 5 and 8 on the
second sheet, and pages 9 and 12 on the third sheet.
After you reload these sheets into the rear sheet feeder, you can then print pages 2 and 3 on the
back of the first sheet of paper, pages 6 and 7 on the back of the second sheet, and pages 10 and 11
on the back of the third sheet.
The resulting pages can then be folded and bound together into a booklet.
Note:
❏ Depending on the paper, stacks of up to 30 sheets can be loaded into the rear sheet feeder during
double-sided printing.
❏ Only use papers that are suitable for double-sided printing. Otherwise, the printout quality may
deteriorate.
❏ Depending on the paper and the amount of ink used to print text and images, ink may bleed through to
the other side of the paper.
❏ The surface of the paper may be smeared during double-sided printing.
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Standard double-sided printing
Match
New
with
:Depends
printer on
driver
model
UI
Automatic double-sided printing (using the duplex unit)
Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet
using the duplex unit.
Note:
Automatic double-sided printing supports plain paper only.
1. Access the printer settings.
& See “Accessing the printer driver for Windows” on page 14.
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2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only pages
❏ Text & Image for higher quality pages with text and images
❏ Web for web pages
❏ Photo for good quality and speed
3. Select the paper source as the Source setting.
4. Select plain papers as the Type setting.
& See “Selecting the Correct Paper Type” on page 30.
5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
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7. Click the Page Layout tab, then select the Duplex Printing check box.
8. Select Auto to use automatic double-sided printing function.
9. Click Adjust Print Density to open the Print Density Adjustment window.
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10. Select the appropriate document type as the Select Document Type setting.
11. Specify the Print Density and Increased Ink Drying Time as the Adjustments setting.
Note:
When you print data with dense photo on both sides of paper, reduce the print density and increase the
drying time to print finely.
12. Click OK to return to the Page Layout window.
13. Click Margins to open the Margins window.
14. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or
Right.
15. Choose cm or inch as the Unit setting. Then specify the width of the binding margin. You can
enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches.
Note:
The actual binding margin may be different from the specified settings depending on your application.
Experiment with a few sheets to examine actual results before printing the entire job.
16. Click OK to return to the Page Layout window. Then click OK to save your settings.
17. Load paper into the printer, then send the print job from your application.
& See “Loading Paper” on page 22.
Note:
Do not pull out the paper with force when the printer ejects paper after printing on one side.
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Manual double-sided printing
Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet.
1. Access the printer settings.
& See “Accessing the printer driver for Windows” on page 14.
2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only pages
❏ Text & Image for higher quality pages with text and images
❏ Web for web pages
❏ Photo for good quality and speed
3. Select Rear Tray as the Source setting.
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4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
7. Click the Page Layout tab, then select the Duplex Printing check box.
8. Select Manual to use manual double-sided printing function.
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9. Click Margins to open the Margins window.
10. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or
Right.
11. Choose cm or inch as the Unit setting. Then specify the width of the binding margin. You can
enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches.
Note:
The actual binding margin may be different from the specified settings depending on your application.
Experiment with a few sheets to examine actual results before printing the entire job.
12. Click OK to return to the Page Layout window. Then click OK to save your settings.
13. Load paper into the rear sheet feeder, then send the print job from your application.
Instructions for generating the even-numbered pages will be displayed while the
odd-numbered pages are printed.
& See “Loading Paper” on page 22.
14. Follow the on-screen instructions to reload the paper.
Note:
❏ The paper may curl during printing due to the amount of ink used. Should this occur, slightly curl
the sheets in the opposite direction before reloading them.
❏ Align the sheet stack by tapping its edges against a hard, flat surface before reloading the stack.
❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the
binding margins may be incorrect.
❏ If a paper jam occurs, refer to the following.
& See “The Paper Jams” on page 128.
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15. Once the paper is reloaded, click Resume to print the even-numbered pages.
Folded booklet double-sided printing
Match
New
with
:Depends
printer on
driver
model
UI
Manual double-sided printing
Use the following steps to create a folded booklet.
Note:
Folded booklet double-sided printing function is available only when manual double-sided printing is set.
1. Access the printer settings.
& See “Accessing the printer driver for Windows” on page 14.
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2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only pages
❏ Text & Image for higher quality pages with text and images
❏ Web for web pages
❏ Photo for good quality and speed
3. Select Rear Tray as the Source setting.
4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
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7. Click the Page Layout tab and select the Duplex Printing check box. Then select Manual and
select the Folded Booklet check box.
8. Click Margins to open the Margins window.
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9. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or
Right.
Note:
When you select Portrait as the Orientation setting, the Left or Right binding positions are available.
The Top binding position is available when you select Landscape as the Orientation setting.
10. Choose cm or inch as the Unit setting. Specify the width of the binding margin.
Portrait
Landscape
* : Folding edge
** : Margin
You can enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches. The specified
margin width will be used on both sides of the fold. For example, if you specify a 1 cm margin,
you will get a 2 cm margin (a margin of 1 cm will be placed on each side of the fold).
11. Click OK to return to the Page Layout window. Then click OK to save your settings.
12. Load paper into the rear sheet feeder, then send the print job from your application.
Instructions for printing the inside pages will be displayed while the outside pages are printed.
& See “Loading Paper” on page 22.
13. Follow the on-screen instructions to reload the paper.
Note:
❏ The paper may curl during printing due to the amount of ink used. Should this occur, slightly curl
the sheets in the opposite direction before reloading them.
❏ Align the sheet stack by tapping its edges against a hard, flat surface before reloading it in the printer.
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❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the
binding margins may be incorrect.
❏ If a paper jam occurs, refer to the following.
& See “The Paper Jams” on page 128.
14. Once the paper is reloaded, click Resume to print the inside pages.
15. Once printing is complete, fold the sheets and bind them together using a stapler or other
binding method.
Fit to Page Printing
You can use the Fit to Page printing function when you want to print, for example, an A4 size
document on another size paper.
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Fit to Page printing automatically resizes your page to the paper size you select. You can also resize
your page manually.
Printer settings for Windows
1. Access the printer settings.
Match
New
with
:Depends
printer on
driver
model
UI
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& See “Accessing the printer driver for Windows” on page 14.
2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only pages
❏ Text & Image for higher quality pages with text and images
❏ Web for web pages
❏ Photo for good quality and speed
3. Select the paper source as the Source setting.
4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
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5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
7. Click the Page Layout tab, then select the Reduce/Enlarge Document check box.
8. Do one of the following:
❏ If you selected By Output Paper Size, select the size of the paper you are using from the
drop-down list.
❏ If you selected By Percentage, use the arrows to choose a percentage.
9. Click OK to close the printer settings window.
After completing the steps above, print one test copy and examine the results before printing an
entire job.
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Pages Per Sheet Printing
Pages Per Sheet printing allows you to print two or four pages on single sheets of paper.
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Printer settings for Windows
1. Access the printer settings.
Match
New
with
:Depends
printer on
driver
model
UI
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& See “Accessing the printer driver for Windows” on page 14.
2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only pages
❏ Text & Image for higher quality pages with text and images
❏ Web for web pages
❏ Photo for good quality and speed
3. Select the paper source as the Source setting.
4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
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5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
7. Click the Page Layout tab, select Multi-Page, then select Pages Per Sheet.
8. Select from the following settings for Pages Per Sheet printing:
2, 4
Prints two or four pages of your document on a single piece of paper.
Print Page
Borders
Prints frames around the pages printed on each sheet.
Page Order
Allows you to specify the order in which the pages will be printed on the sheet
of paper. Some settings may be unavailable, depending on the Orientation
setting on the Main window.
9. Click OK to close the printer settings window.
After completing the steps above, print one test copy and examine the results before printing an
entire job.
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Poster Printing
Poster printing allows you to print poster-size images by enlarging one page to cover several sheets
of paper.
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Printer settings
1. Access the printer settings.
New :Depends on model Match with printer driver UI
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& See “Accessing the printer driver for Windows” on page 14.
2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only documents
❏ Text & Image for higher quality pages with text and images
❏ Web for web pages
❏ Photo for good quality and speed
3. Select the paper source as the Source setting.
4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
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5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
7. Click the Page Layout tab and select Multi-Page, then select Poster Printing. Click the up or
down arrow to select 2x1, 2x2, 3x3, or 4x4.
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8. Click Settings to adjust the way your poster will be printed. The Poster Settings window
opens.
9. Make the following settings:
Print Cutting
Guides
Prints guide lines for cutting.
Overlapping
Alignment
Marks
Slightly overlaps the panels and prints alignment markers so that the panels can
be aligned more precisely.
Trim Lines
Prints border lines on the panels to guide you when trimming the pages.
Note:
If you want to print only a few of the panels without printing the entire poster, click the panels that you
do not want to print.
10. Click OK to close the Poster Settings window.
After completing the steps above, print one test copy and examine the results before printing an
entire job. Then follow the instructions.
& See “How to make a poster from your printouts” on page 66.
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How to make a poster from your printouts
Here is an example of how to make a poster with 2x2 selected under Poster Printing and
Overlapping Alignment Marks selected as the Print Cutting Guides.
New :Match with printer driver UI
1. Cut off the margin of Sheet 1 along a vertical line through the center of the top and bottom cross
marks:
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the
two sheets together from the back:
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3. Cut the taped sheets in two along a vertical line through the alignment markers (this time, a line
to the left of the cross marks):
4. Align the edges of the paper using the alignment markers and tape them together from the
back:
5. Repeat the instructions from step 1 to step 4 to tape Sheets 3 and 4 together.
6. Repeat the instructions from step 1 to step 4 to tape the top and bottom edges of the paper:
7. Cut off the remaining margins.
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Watermark Printing
Watermark printing allows you to print a text-based or image-based watermark on your
document.
2007/07/26 09:45:03We unlocked this
New
section
:Match
forwith
modification
printer driver
request.
UI
Printing the watermark
1. Access the printer settings.
Match
New
with
:Depends
printer on
driver
model
UI
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& See “Accessing the printer driver for Windows” on page 14.
2. Click the Main tab, then select one of the following Quality Option settings:
❏ Draft for rough drafts with reduced print quality
❏ Text for text-only documents with higher text quality
❏ Text & Image for higher quality documents with text and images
3. Select the paper source as the Source setting.
4. Select the appropriate Type setting.
& See “Selecting the Correct Paper Type” on page 30.
5. Select the appropriate Size setting.
6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
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7. Click the Page Layout tab, choose the desired watermark from the Watermark list, then click
Settings.
If you want to create your own watermark, see the following instructions.
& See “Creating your own watermark” on page 71.
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8. Specify the settings you want for the watermark. You can change the position and size of the
watermark by dragging the image within the preview window.
9. Click OK to return to the Page Layout window.
10. Click OK to close the printer settings window.
After completing the steps above, print one test copy and examine the results before printing an
entire job.
Creating your own watermark
You can add your own text-based or image-based watermarks to the Watermark list.
New :Match with printer driver UI
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1. Click Add/Del under Watermark on the Page Layout window. The following window appears.
2. Do one of the following:
❏ To use an image file as a watermark, select BMP. Click Browse to locate the bitmap file you
want to use, then click Open. Type a name for your watermark in the Name text box, then
click Save.
❏ To create a text-based watermark, select Text. Type your text in the Text box. This text will
also be used as the watermark name. If you want to change the watermark name, type a
new name in the Name text box, then click Save.
3. Click OK to return to the Page Layout window.
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4. Click Settings. The following window appears:
5. Make sure that the appropriate watermark is selected in the Watermark list, then select Color,
Position, Density, Size, Font, Style, and Angle settings. (For details, see the online help.) Your
settings are reflected in the preview window.
6. When you finish making settings, click OK.
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Chapter 5
Using the Control Panel
Introduction
You can use the printer’s control panel to access a variety of menus that allow you to check the
status of consumable products, print status sheets, and make printer settings. This section
describes how to use the control panel.
For B-500DN users
Explains how to use the control panel for B-500DN.
❏ “Buttons and lights” on page 75
❏ “Icons on the LCD” on page 77
❏ “How to access the control panel menus” on page 78
❏ “Control panel menu list” on page 78
❏ “Status and error messages” on page 82
❏ “Printing the status sheet” on page 84
For B-300 users
Explains how to use the control panel for B-300.
❏ “Buttons and lights” on page 85
❏ “Status and error lights” on page 87
❏ “Printing the status sheet” on page 90
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For B-500DN users
The control panel of the printer consists of 7 buttons, 3 lights, and a liquid crystal display (LCD).
Buttons and lights
The table below describes the functions of the buttons on the control panel.
Button
Description
Turns the printer on or off.
Power button
Cancels the print job if pressed during printing.
Returns to the Ready status when pressed in Menu mode.
Cancel button
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Returns to the previous level when pressed in Menu mode.
Left button
Changes the parameter in the reverse order when selecting a desired parameter in
Menu mode.
Up button
Changes the parameters in forward order when selecting a desired parameter in
Menu mode.
Down button
Enters Menu mode when pressed in the Ready status.
Selects a desired menu when pressed in Menu mode.
Right button
Sets the selected parameter in the selected item in Menu mode.
Executes the item if the selected item is for execution only.
Feeds the paper when paper feed failed.
OK button
The table below describes the meanings of the lights on the control panel. The lights let you know
the status of the printer and the type of an error when it occurs.
Light
Ink status light (orange)
Description
On:
The installed ink cartridge is expended.
The ink cartridge is not installed.
The installed ink cartridges cannot be used with the printer.
The cartridge lock lever is in the unlocked position.
The installed maintenance box is at the end of its service life.
The maintenance box is not installed.
The installed maintenance box cannot be used with the printer.
The maintenance box cover is open.
Flashing:
The installed ink cartridge is nearly expended.
The maintenance box is nearing the end of its service life.
On:
No paper is loaded in the paper source.
The printer loads more than one sheet of paper at a time.
Paper status light
(orange)
Flashing:
Paper is jammed.
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Power light (green)
User’s Guide
On:
The printer is in the Ready status.
Flashing:
The printer is starting.
The printer is printing.
The printer is cleaning the print head.
The printer is charging the ink.
The printer is canceling printing.
Off:
The printer is off.
Icons on the LCD
This section describes the meaning of icons displayed on the LCD screen.
The table below describes the meaning of ink cartridge status icon.
Icon
Description
The icon gives a rough estimate of the useable ink remaining in the ink
cartridge.
The installed ink cartridge is nearly expended.
The installed ink cartridge is expended.
The ink cartridge is not installed.
The installed ink cartridges cannot be used with the printer.
The table below describes the meaning of maintenance box status icon.
Icon
Description
The icon gives a rough estimate of the remaining capacity of the
maintenance box.
The installed maintenance box is nearing the end of its service life.
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The installed maintenance box is at the end of its service life.
The maintenance box is not installed.
The installed maintenance box cannot be used with the printer.
How to access the control panel menus
This section describes how to enter Menu mode and make settings with the buttons on the control
panel.
Note:
❏ Press the + Cancel button whenever you want to exit Menu mode and return to the Ready status.
❏ Press the l Left button to return to the previous step.
1. Make sure that READY appears on the LCD screen, and then press the r Right button. The first
menu appears on the LCD screen.
2. Press the d Down or u Up button to scroll through the menus.
3. Press the OK or r Right button to select the desired menu. The first item appears on the LCD
screen.
4. Press the d Down or u Up button to scroll through the items.
5. Press the OK or r Right button to select the desired item. The first parameter appears on the
LCD screen.
6. Press the d Down or u Up button to scroll through the parameters.
7. Press the OK button to store the selected parameter. If the parameter is for execution only, press
the OK button to execute the function for the item.
After execution, the printer returns to the previous menu.
8. Press the + Cancel button. The printer returns to the Ready status.
Control panel menu list
This section describes the parameter for each item in the menu.
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Printer setting menu
This menu allows you to configure the basic printer setting.
Item
Parameter
Language
English, French, Italian, German, Spanish, Portuguese, Dutch, Japanese
Language
You can select the language displayed on the LCD screen.
Test print menu
This menu allows you to make settings related to test print.
Item
Parameter
Nozzle check
-
Status sheet
-
Network sheet
-
Nozzle check
You can print a print head nozzle check pattern for each ink cartridge. From the printing results,
you can check whether the nozzles are delivering ink properly.
& See “Checking the Print Head Nozzles” on page 107.
Status sheet
You can print the current printer status.
& See “Printing the status sheet” on page 84.
Network sheet
You can print the current settings of the network interface.
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Printer status menu
This menu allows you to check the current printer status.
Item
Parameter
Version
SH xxxx, xxxxx
Maintenance box
xx%
Version
You can check the firmware version.
Maintenance box
You can get a rough estimate of the remaining capacity of the maintenance box.
Maintenance menu
This menu allows you to make settings related to maintenance.
Item
Parameter
Head alignment
-
Cleaning
-
Cleaning sheet
-
Contrast adj.
-10 - 10
Head alignment
You can print a head alignment test pattern. From the printing results, you can adjust the head
alignment.
Cleaning
You can clean the print head. You can also print nozzle check pattern before cleaning.
Cleaning sheet
You can clean up the rollers inside the printer.
Contrast adj.
You can adjust the contrast of the LCD screen. Press the u Up or d Down button to adjust contrast.
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Network setting menu
This menu allows you to make network settings.
Item
Network setup
Parameter
Auto
Panel
IP address
000.000.000.000–255.255.255.255
Subnet mask
000.000.000.000–255.255.255.255
Default gateway
000.000.000.000–255.255.255.255
Bonjour
On, Off
Init N/W set
-
Network setup
You can select the method to configure the network settings.
When Auto is selected, the printer obtains the IP address, Subnet mask and Default gateway
automatically. When Panel is selected, you can specify the IP address, Subnet mask, Default
gateway and Bonjour settings using the control panel. When Init N/W set is selected, you can
revert the network settings of the printer to the factory default value.
IP address, Subnet mask, Default gateway
You can set the IP address, Subnet Mask, and Default Gateway to the printer. To change the
parameter, press the l Left or r Right button to move cursor and the u Up or d Down button to
change number.
Bonjour
You can set the Bonjour settings of the printer.
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Status and error messages
This section describes the meaning of messages displayed on the LCD screen.
The table below describes the status messages.
Message
Description
Cancel
The print job is canceled.
Charging ink
The printer is charging the ink.
Cleaning
The printer is cleaning the print head.
Please wait
The printer is starting.
The printer is initializing the settings.
Printing
The printer is processing data.
Ready
The printer is ready to print.
Power save
The printer is in the power save mode.
Power off
The printer is shutting down.
The table below contains error messages, a brief description of each message and suggestions for
correcting the problem.
Message
Problem
Solutions
Service call see guide
Service call error occurs.
Turn off the printer and then back on. If
the error does not clear, contact Epson
Service Center.
& See “Epson Service Center” on page
147.
Printer near end of service
life
Parts inside the printer are at the end of
their service life.
Contact Epson Service Center to
replace them.
& See “Epson Service Center” on page
147.
Nozzle maint error see
guide
Print head nozzles are clogged or
misaligned.
Perform the nozzle check and print
head cleaning.
& See “Checking the Print Head
Nozzles” on page 107.
& See “Cleaning the Print Head” on
page 109.
Press the OK button to recover from
error status.
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Printer error restart printer
Printer error occurs.
User’s Guide
Turn off the printer and then back on.
If the error does not clear, turn off the
printer and make sure no paper is
jammed in the printer, then turn back on
the printer.
& See “The Paper Jams” on page 128.
If the error does not clear again, turn off
the printer again and contact Epson
Service Center.
& See “Epson Service Center” on page
147.
Close maint box cover
The maintenance box cover is open.
Close the maintenance box cover.
Set maint box
The maintenance box is not installed.
Install the maintenance box.
The maintenance box cannot be used
with the printer.
Install the genuine maintenance box.
The maintenance box is at the end of its
service life.
Replace the maintenance box.
Move ink lever down
The cartridge lever is in the unlocked
position.
Move the cartridge lever to the locked
position.
Set ink cartridge
The ink cartridge is not installed.
Install the ink cartridge.
Replace ink cartridge
The ink cartridge cannot be used with
the printer.
Install the genuine ink cartridge.
The ink cartridge is expended.
Replace the ink cartridge.
Replace maint box
& See “Replacing a maintenance box”
on page 104.
& See “Replacing an ink cartridge” on
page 98.
Set paper in cassette
Paper is not loaded in the front paper
cassette.
Load the paper in the front paper
cassette.
Set paper in auto feeder
Paper is not loaded in the rear sheet
feeder.
Load the paper in the rear sheet feeder.
Remove jammed paper
Paper is jammed in front paper cassette
or rear sheet feeder.
Remove the jammed paper.
Double feed jam remove
paper
The printer feeds more than one sheet
of paper at a time.
Remove the jammed paper, and then
press the OK button.
Close printer cover
The printer cover is open during printing.
Close the printer cover.
Set duplex unit
The duplex unit is removed.
Attach the duplex unit.
Duplex unit jam remove
paper
Paper is jammed in duplex unit.
Remove the jammed paper.
& See “The Paper Jams” on page 128.
& See “The Paper Jams” on page 128.
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Printing the status sheet
While in Menu mode, you can print a status sheet to see the current default values. To print a status
sheet, follow the steps below.
1. Make sure that A4 size paper is loaded in the front paper cassette.
2. Press the r Right button to enter Menu mode.
3. Press the d Down or u Up button to display TEST PRINT, and then press the OK or r Right
button.
4. Press the d Down or u Up button to display STATUS SHEET, and then press the OK or r Right
button.
5. Press the OK button to start printing a status sheet.
After printing is finished, the printer returns to the Test print menu.
For B-300 users
The control panel of the printer consists of 3 buttons and 7 lights.
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Buttons and lights
The table below describes the functions of the buttons on the control panel.
Button
Description
Turns the printer on or off.
Power button
Cleans the print head if pressed and held for 3 seconds.
Prints a status sheet if the P Power button is pressed while holding down the H Ink
button.
Ink button
Feeds and ejects the paper.
Restart printing when a double feed error is detected.
Feeds the paper when paper feed failed.
Paper/Cancel button
Ejects the paper when the paper is jammed.
Cancels the print job if pressed during printing.
Prints the firmware version and the print head nozzle check pattern for each ink
cartridge if the P Power button is pressed while holding down the ) Paper/Cancel
button.
The table below describes the functions of the lights on the control panel. The lights let you know
the status of the printer and the type of an error when it occurs.
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Light
Ink status light (orange)
User’s Guide
Description
On:
The installed ink cartridge is expended.*
The ink cartridge is not installed.*
The installed ink cartridges cannot be used with the printer.*
Flashing:
The installed ink cartridge is nearly expended.**
Maintenance box status
light (orange)
On:
The installed maintenance box is at the end of its service life.
The maintenance box is not installed.
The installed maintenance box cannot be used with the printer.
The maintenance box cover is open.
The cartridge lever is in the unlocked position.
Flashing:
The maintenance box is nearing the end of its service life.
On:
No paper is loaded in the paper source.
The printer loads more than one sheet of paper at a time.
Paper status light
(orange)
Power light (green)
Flashing:
Paper is jammed.
The duplex unit is not installed.
On:
The printer is in the Ready status.
Flashing:
The printer is starting.
The printer is printing.
The printer is cleaning the print head.
The printer is charging the ink.
The printer is canceling printing.
Off:
The printer is off.
*
Maintenance box status light is also on for these errors.
**
Maintenance box status light also flashes for this error.
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Status and error lights
This section describes the meaning of lights on the control panel.
The table below describes the lights showing the printer status.
= on,
= flashing
Light
Description
The printer is ready to print.
The printer is starting.
The printer is printing.
The printer is cleaning the print head.
The printer is charging the ink.
The print job is canceled.
The table below contains the lights showing the errors, a brief description and suggestions for
correcting the problem.
= on,
Lights
= flashing
Problem and solution
Ink end
The installed ink cartridge is expended.
Replace the ink cartridge.
Ink cartridge error
The ink cartridge is not installed.
Install the ink cartridge.
The ink cartridge is not detected.
Install the ink cartridge again.
The installed ink cartridge cannot be used
with the printer.
Install the genuine ink cartridge.
Ink low
The ink cartridge is nearly expended.
Obtain the new ink cartridge.
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Maintenance box at the end of its service life
The maintenance box is at the end of its
service life.
Replace the maintenance box.
Maintenance box error
The maintenance box is not installed.
Install the maintenance box.
The maintenance box is not detected.
Install the maintenance box again.
The maintenance box cannot be used with
the printer.
Install the genuine maintenance box.
The maintenance box cover is open.
Close the maintenance box cover.
Cartridge lever unlocked
The cartridge lever is in the unlocked
position.
Move the cartridge lever to the locked
position.
Maintenance box nearing the end of its service life
The maintenance box is nearing the end of
its service life.
Obtain the new maintenance box.
Paper out
Paper is not loaded.
Load the paper, and then press the
) Paper/Cancel button.
Double feed error
The printer feeds more than one sheet of
paper at a time.
Remove the jammed paper, and then press
the ) Paper/Cancel button.
Paper jam
The paper is jammed.
Remove the jammed paper.
& See “The Paper Jams” on page 128.
Paper size error
The paper size set in the printer driver and
the size of loaded paper differ.
Match the paper size setting.
Duplex unit error
The duplex unit is not installed.
Install the duplex unit.
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Printer cover open
(both lights continuously blink for 0.5 second twice and then go out for 1 second)
The printer cover is open during printing.
Close the printer cover.
Printer error restart printer
(both lights blink every 0.5 second)
Printer error occurs.
Turn off the printer and then back on.
If the error does not clear, turn off the printer
and make sure no paper is jammed in the
printer, then turn back on the printer.
& See “The Paper Jams” on page 128.
If the error does not clear again, turn off the
printer again and contact Epson Service
Center.
& See “Epson Service Center” on page 147.
Service required
(each light blinks alternatively)
Parts inside the printer are at the end of their
service life.
Contact Epson Service Center to replace
them.
& See “Epson Service Center” on page 147.
Nozzle maintenance required
Print head nozzles are clogged or
misaligned.
Perform the nozzle check and print head
cleaning.
& See “Checking the Print Head Nozzles”
on page 107.
& See “Cleaning the Print Head” on page
109.
Press the H Ink button to recover from error
status.
Unknown printer error
An unknown printer error has occurred.
All lights
Turn off the printer and then back on. If the
error does not clear, contact Epson Service
Center.
& See “Epson Service Center” on page 147.
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Printing the status sheet
You can print a status sheet to see the current default values. To print a status sheet, follow the
steps below.
1. Make sure that A4 size paper is loaded in the front paper cassette.
2. Turn off the printer.
3. Turn on the printer while holding down the H Ink button.
The printer prints the status sheet.
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Chapter 6
Installing Option
Duplex Unit (B-300 only)
Installing the duplex unit
Follow the steps below to install the duplex unit.
1. Turn off the printer
2. Press the hooks on both sides of the upper rear printer cover, and then remove the upper rear
printer cover.
Note:
The removed upper rear printer cover should be retained since it will be necessary when you remove the
duplex unit.
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3. Insert the bottom side of the duplex unit first, and then attach the duplex unit.
Uninstalling the duplex unit
Follow the steps below to uninstall the duplex unit.
1. Turn off the printer.
2. Remove the duplex unit by pulling it while holding down the buttons on both sides of the
duplex unit.
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3. Attach the upper rear printer cover.
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Chapter 7
Replacing Consumables
Ink Cartridges
Checking the ink cartridge status
Using the control panel (B-500DN)
To check the ink cartridge status, see “Icons on the LCD” on page 77.
Using the printer lights (B-300)
To check the ink cartridge status, see the B Ink status light for each color. The B Ink status lights let
you know the status of the ink cartridge.
Ink status light
Status
Off
The ink cartridge remains enough for printing.
Flashing
The ink cartridge is nearly expended.
On
The ink cartridge is expended.
For Windows
Note:
Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are
installed, the ink cartridge status will not be displayed.
To check the ink cartridge status, do one of the following:
❏ Double-click the printer shortcut icon on your Windows taskbar. To add a shortcut icon to the
taskbar, refer to the following section.
& See “From the shortcut icon on the taskbar” on page 15.
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❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3
button.
A graphic displays the ink cartridge status.
Note:
If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, or
improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the ink
cartridge status. Be sure to replace or reinstall any ink cartridge indicated by EPSON Status Monitor 3.
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❏ The progress meter appears automatically when you start a print job. Click the Check Ink
Levels button, and then you can check the ink cartridge status from this window.
Note:
To display the progress meter automatically, click the Maintenance tab in the printer driver window,
click Speed & Progress, and then select the Show Progress Meter check box.
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Handling precautions
Read all of the instructions in this section before replacing the ink cartridges.
❏ This printer uses ink cartridges equipped with an IC chip that monitors the amount of ink used
by each cartridge. Cartridges are usable even if they are removed and reinserted.
❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink supply area from
dirt and dust. Store the ink cartridge in the same environment as the printer. When storing the
cartridge, be sure that its label identifying the color of the ink cartridge is facing upward. Do
not store ink cartridges upside down.
❏ The valve in the ink supply port is designed to contain any excess ink that may be released.
However, careful handling is recommended. Do not touch the supply port of the ink cartridge
or its surrounding area.
❏ Ink is consumed during the following operations: print head cleaning, initial ink charging, and
nozzle maintaining.
❏ Never turn off the printer during initial ink charging. The ink may fail to be filled up and the
printer may become unavailable to print.
❏ If you change the ink cartridge to Extra High Capacity Ink Cartridge, retain the default ink
cartridge or Standard Capacity Ink Cartridge, or High Capacity Ink Cartridge. One of these
cartridges is needed when you transport the printer.
❏ Other products not manufactured by Epson may cause damage that is not covered by Epson's
warranties, and under certain circumstances, may cause erratic printer behavior.
❏ Keep ink cartridges out of the reach of children. Do not allow children to drink the ink or
handle the cartridges.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink
supply port or surrounding area. If ink gets on your skin, wash the area thoroughly with soap
and water. If ink gets into your eyes, flush them immediately with water. If discomfort or
vision problems continue after a thorough flushing, see a doctor immediately.
❏ Epson recommends the use of genuine Epson ink cartridges. The use of non-genuine ink may
cause damage that is not covered by Epson's warranties, and under certain circumstances, may
cause erratic printer behavior. Epson cannot guarantee the quality or reliability of non-genuine
ink. The ink cartridge status is not displayed when non-genuine ink is used.
❏ Leave the old cartridge installed in the printer until you have obtained a replacement;
otherwise, ink remaining in the print head nozzles may dry out.
❏ You cannot continue printing with one ink cartridge expended, even if the other cartridges still
contain ink. Before printing, replace the expended cartridge.
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❏ Never turn off the printer while replacing the ink cartridge. Doing so may damage the IC chip
on the ink cartridge and the printer may not print properly.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink
safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The
yields quoted for you do not include this reserve.
Replacing an ink cartridge
To replace the ink cartridge, follow the steps below.
Only for pigment ink with check positionIn case of SPCNew
or Standalone
:Only for dye
printer,
ink with
use <HASEI>
check position
part.
1. Open the cartridge cover.
2. Move the cartridge lever to the unlocked position.
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3. Remove the expended installed ink cartridge.
Note:
Hold the printer with your hand when you remove the ink cartridge.
4. Remove the new ink cartridge from the package.
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Caution:
❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge.
❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge
is not installed promptly, the print head may dry out and be unable to print.
5. For best results, shake the ink cartridge for about five seconds.
6. Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer,
and then insert it into the slot.
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Note:
Hold the printer with your hand when you install the ink cartridge.
c
Caution:
Do not remove and reinsert cartridges more often than necessary. Doing so can compromise the
needle valve seal and allow air to enter the ink tubes, causing nozzle loss.
7. Move the cartridge lever to the locked position.
8. Close the cartridge cover.
Note:
When you install the Extra High Capacity Ink Cartridge, use the printer with the cartridge cover opened.
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Maintenance Box
Checking the maintenance box status
Using the control panel (B-500DN)
To check the maintenance box status using the control panel, follow the steps below.
1. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu
appears on the LCD screen.
2. Press the d Down or u Up button to select PRINTER STATUS, and then press the OK or r Right
button.
3. Press the d Down or u Up button to select MAINTENANCE BOX, and then press the OK or r Right
button
4. A rough estimate of the remaining capacity of the maintenance box appears on the LCD screen.
Note:
You can check the maintenance box status by the icon displayed on the lower right of the LCD screen as well.
& See “Icons on the LCD” on page 77.
Using the printer lights (B-300)
To check the maintenance box status, see the Maintenance box status light. The Maintenance
box status lights let you know the remaining free capacity of the maintenance box.
Maintenance box status light
Status
Off
The maintenance box has enough free capacity.
Flashing
The maintenance box is nearing the end of its service life.
On
The maintenance box is at the end of its service life.
For Windows
Note:
Epson cannot guarantee the quality or reliability of non-genuine maintenance box. If non-genuine
maintenance box are installed, the maintenance box status will not be displayed.
To check the maintenance box status, do one of the following:
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❏ Double-click the printer shortcut icon on your Windows taskbar. To add a shortcut icon to the
taskbar, refer to the following section.
& See “From the shortcut icon on the taskbar” on page 15.
❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3
button.
A graphic displays the maintenance box status.
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Note:
If the maintenance box installed in the printer is broken, incompatible with the printer model, or
improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the
maintenance box status. Be sure to replace or reinstall any ink cartridge indicated by EPSON Status
Monitor 3.
Handling precautions
Read all of the instructions in this section before replacing the maintenance box.
❏ Epson recommends the use of genuine Epson maintenance box. The use of non-genuine
maintenance box may cause damage that is not covered by Epson's warranties, and under
certain circumstances, may cause erratic printer behavior. Epson cannot guarantee the quality
of reliability of non-genuine maintenance box. The maintenance box status is not displayed
when non-genuine maintenance box is used.
❏ Do not dismantle the maintenance box.
❏ Do not touch the green IC chip on the side of the maintenance box.
❏ Keep out of reach of children, and do not drink the ink.
❏ Do not peel off the film covering the maintenance box.
❏ Do not tilt the used maintenance box until it is placed in the plastic bag provided.
❏ Do not reuse a maintenance box which has been removed and left detached for a long period.
Replacing a maintenance box
To replace the maintenance box, follow the steps below.
New :Only for separated ink with check position
1. Confirm that the printer is not draining the ink.
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2. Open the maintenance box cover.
3. Remove the new maintenance box from the package.
4. Lift up and pull the installed maintenance box outward.
Note:
❏ Do not tilt the maintenance box when you uninstall the maintenance box.
❏ Hold the maintenance box with both hands when you handle the maintenance box.
5. Put the used maintenance box into the plastic bag, and then seal off.
Note:
The plastic bag is provided with the new maintenance box.
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6. Insert the new maintenance box into place as far as it will go.
7. Close the maintenance box cover.
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Chapter 8
Maintaining Your Printer
Checking the Print Head Nozzles
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to
identify the problem by checking the print head nozzles.
You can check the print head nozzles from your computer by using the Nozzle Check utility or
from the printer by using the control panel or buttons.
Note:
This printer checks the print head on a regular basis to keep the print head clean and to ensure you receive
premium print quality. If the print head nozzles are clogged, the printer automatically cleans the print head.
Normally, you do not need to perform the nozzle check and print head cleaning, however, the self-cleaning
function cannot completely prevent the occurrence of missing dots.
Using the Nozzle Check utility for Windows
Follow the steps below to use the Nozzle Check utility.
New :Match with printer driver UI
1. Make sure that no lights are indicating errors.
2. Make sure that A4 size paper is loaded in the front paper cassette.
3. Right-click the printer icon on the taskbar, then select Nozzle Check.
If the printer icon does not appear, refer to the following section to add the icon.
& See “From the shortcut icon on the taskbar” on page 15.
4. Follow the on-screen instructions.
Using the control panel (B-500DN)
Follow the steps below to check the print head nozzles using the control panel.
1. Make sure that A4 size paper is loaded in the front paper cassette.
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2. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu
appears on the LCD screen.
3. Press the d Down or u Up button to select TEST PRINT, and then press the OK or r Right
button.
4. Press the d Down or u Up button to select NOZZLE CHECK, and then press the OK or r Right
button.
5. Press the OK button to print nozzle check pattern.
After printing, the cleaning menu appears. If you find a print quality problem, press the OK
button to clean the print head.
Using the printer buttons (B-300)
Follow the steps below to check the print head nozzles using the printer buttons.
1. Make sure that no lights are indicating errors.
2. Turn off the printer.
3. Make sure that A4 size paper is loaded in the front paper cassette.
4. Hold down the ) Paper/Cancel button and press the P Power button to turn on the printer.
5. When the printer turns on, release both the buttons.
Below are two sample nozzle check patterns.
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Compare the quality of the printed check page with the sample shown below. If there are no
print quality problems, such as gaps or missing segments in the test lines, the print head is fine.
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink
nozzle or a misaligned print head.
& See “Cleaning the Print Head” on page 109.
& See “Aligning the Print Head” on page 112.
Cleaning the Print Head
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve
these problems by cleaning the print head, which ensures that the nozzles are delivering ink
properly.
In case of High-end IJ
New
LFP,:Depends
use <Hasei>
on model.
parts.
You can clean the print head from your computer using the Head Cleaning utility in the printer
driver or from the printer by using the control panel or buttons.
Note:
❏ Clean the print head only if print quality declines; for example, if the printout is blurry or the color is
incorrect or missing.
❏ Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
❏ When ink is low you may not be able to clean the print head. When ink is expended you cannot clean the
print head. Replace the appropriate ink cartridge first.
& See “Replacing an ink cartridge” on page 98.
Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
New :Match with printer driver UI
1. Make sure the printer is turned on.
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2. Make sure that no lights are indicating errors.
3. Make sure that A4 size paper is loaded in the front paper cassette.
4. Right-click the printer icon on the taskbar, then select Head Cleaning.
If the printer icon does not appear, refer to the following section to add the icon.
& See “From the shortcut icon on the taskbar” on page 15.
5. Follow the on-screen instructions.
The P Power light flashes while the printer performs the cleaning cycle.
c
Caution:
Never turn off the printer while the P Power light is flashing. Doing so may damage the printer.
Note:
❏ If print quality has not improved after repeating this procedure, turn off the printer and wait for at least
six hours. Then run the nozzle check again and repeat the head cleaning if necessary.
❏ If print quality remains a problem, contact Epson Service Center.
& See “Epson Service Center” on page 147.
❏ To maintain print quality, we recommend printing a few pages on a regular basis.
Using the control panel (B-500DN)
Follow the steps below to clean the print head using the control panel.
1. Make sure that A4 size paper is loaded in the front paper cassette.
2. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu
appears on the LCD screen.
3. Press the d Down or u Up button to select MAINTENANCE, and then press the OK or r Right
button.
4. Press the d Down or u Up button to select CLEANING, and then press the OK or r Right button.
5. Press the OK button to start cleaning and the P Power light begins flashing.
c
Caution:
Never turn off the printer while the P Power light is flashing. Doing so may damage the printer.
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6. When the P Power light stops flashing, the printer returns to the nozzle check menu. Press the
OK button to print a nozzle check pattern to confirm that the head is clean.
& See “Checking the Print Head Nozzles” on page 107.
Note:
❏ If print quality has not improved after repeating this procedure, turn off the printer and wait for at least
six hours. Then run the nozzle check again and repeat the head cleaning if necessary.
❏ If print quality remains a problem, contact Epson Service Center.
& See “Epson Service Center” on page 147.
❏ To maintain print quality, we recommend printing a few pages on a regular basis.
Using the printer buttons (B-300)
Follow the steps below to clean the print head using the printer buttons.
1. Make sure that no lights are indicating errors.
2. Make sure that A4 size paper is loaded in the front paper cassette.
3. Press and hold down the H Ink button for three seconds.
The printer starts cleaning the print head and the P Power light begins flashing.
c
Caution:
Never turn off the printer while the P Power light is flashing. Doing so may damage the printer.
4. When the P Power light stops flashing, print a nozzle check pattern to confirm that the head is
clean.
& See “Checking the Print Head Nozzles” on page 107.
Note:
❏ If print quality has not improved after repeating this procedure, turn off the printer and wait for at least
six hours. Then run the nozzle check again and repeat the head cleaning if necessary.
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❏ If print quality remains a problem, contact Epson Service Center.
& See “Epson Service Center” on page 147.
❏ To maintain print quality, we recommend printing a few pages on a regular basis.
Aligning the Print Head
If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this
problem by using the Print Head Alignment utility in your printer driver or from the printer by
using the buttons.
New :Match with printer driver UI
Refer to the appropriate section below.
Note:
Do not press the + Cancel button (B-500DN) or the ) Paper/Cancel button (B-300) to cancel printing
while printing a test pattern with the Print Head Alignment utility.
Using the Print Head Alignment utility for Windows
Follow the steps below to align the print head using the Print Head Alignment utility.
1. Make sure that no lights are indicating errors.
2. Make sure A4 size plain paper is loaded in the front paper cassette.
3. Right-click the printer icon on the taskbar, then select Print Head Alignment.
If the printer icon does not appear, refer to the following section to add the icon.
& See “From the shortcut icon on the taskbar” on page 15.
4. Follow the on-screen instructions to align the print head.
Using the control panel (B-500DN)
Follow the steps below to align the print head using the control panel.
1. Make sure that A4 size plain paper is loaded in the front paper cassette.
2. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu
appears on the LCD screen.
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3. Press the d Down or u Up button to select MAINTENANCE, and then press the OK or r Right
button.
4. Press the d Down or u Up button to select HEAD ALIGNMENT, and then press the OK or r Right
button.
5. Press the OK button to print the alignment pattern.
6. Look at the alignment patterns and find the square without any visible bands in sets #1 through
#4.
7. Press the d Down or u Up button to select the number that corresponds to the square for sets
#1 through #4.
8. Press the OK button to register your selection.
Cleaning Your Printer
To keep your printer operating at its best, clean it thoroughly several times a year.
w
c
New :Inkjet Only.In case of SPC, use <Hasei> parts.
Warning:
Be careful not to touch the parts inside the printer.
Caution:
❏ Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.
❏ Do not apply grease to the metal parts under the print head.
❏ Be careful to keep water away from the electronic components.
❏ Do not spray the inside of the printer with lubricants.
❏ Unsuitable oils can damage the mechanism. Contact Epson Service Center or a qualified service
person if lubrication is needed.
Note:
After using the printer, close the paper support and the output tray to protect the printer from dust.
Cleaning Inside of Your Printer
Ink and paper build up from the rollers may affect the print quality or may prevent the paper from
feeding smoothly. You can clean the inside of your printer using the control panel.
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Caution:
Do not use cloths to wipe inside the printer. Little pieces of thread may be built up.
Using the control panel (B-500DN)
Follow the steps below to align the print head using the control panel.
1. Make sure that A4 size paper is loaded in the front paper cassette.
2. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu
appears on the LCD screen.
3. Press the d Down or u Up button to select MAINTENANCE, and then press the OK or r Right
button.
4. Press the d Down or u Up button to select CLEANING SHEET, and then press the OK or r Right
button.
5. Press the OK button. The printer feeds and ejects paper.
Repeat these steps until no ink gets on the paper.
Using the printer buttons (B-300)
Follow the steps below to align the print head using the printer button.
1. Make sure that A4 size paper is loaded in the front paper cassette.
2. Press the ) Paper/Cancel button to feed and eject paper.
Repeat these steps until no ink gets on the paper.
Transporting Your Printer
If you need to transport your printer some distance, carefully prepare and repack it as described
below. Use the original box and packing materials, or a similar box that holds the printer snugly.
c
Caution:
When storing or transporting the printer, do not tilt it, stand it up vertically, or turn it upside down.
Otherwise, ink may leak inside the printer.
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1. Plug in the printer and turn it on. Wait until the print head returns to the home position.
2. Turn off the printer and unplug its power cord.
c
Caution:
Do not unplug the power cord during the print head is moving since the print head does not return
to the home position.
3. Disconnect the interface cable.
4. Remove all paper from the printer.
5. Confirm that the cartridge lever is in the locked position and the cartridge cover is closed.
c
Caution:
Leave the ink cartridges and maintenance box installed to prevent the ink from leaking.
Note:
If you use the Extra High Capacity Ink Cartridge, install the default ink cartridge or Standard Capacity
Ink Cartridge, or High Capacity Ink Cartridge instead when you transport the printer.
6. Close the output tray and paper support.
7. Attach the protective materials to both sides of the printer.
8. Repack the printer and power cord in the original box.
Note:
❏ Keep the printer level during transport.
❏ Be sure to remove the protective materials from the printer before using it again.
❏ Do not hold the duplex unit when you lift the printer to prevent the duplex unit from becoming detached.
Also, make sure that the duplex unit is attached correctly after setting up the printer.
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Chapter 9
Using the Printer on a Network
Setting Up the Printer on a Network (for B-500DN Users only)
This printer can connect anywhere on your network using 10Base-T or 100Base-TX because it has a
built-in Ethernet interface that supports the TCP/IP protocol.
You can make the network interface settings such as IP address by using the printer’s control panel,
or the applications for your computer.
Using the printer’s control panel
& See “Network setting menu” on page 81.
& See also “How to access the control panel menus” on page 78.
Using the utilities for your computer
& See the network guide in the CD-ROM.
Note:
❏ Since the network guide is common for Epson printers, some part of the descriptions are not for this
printer. Depending on this printer’s supported OS versions, protocols, utilities, and any other supported
information, see appropriate descriptions in the network guide.
❏ To find the supported OS versions for the printer, see the following section.
& See “Operating System Versions” on page 9.
❏ Be aware that NetWare is not supported.
❏ Be aware that the protocols IPP, AppleTalk, NetBEUI, WSD, and LLTD are not supported.
❏ To find the bundled utilities, see the CD-ROM shipped with your printer.
❏ To get more information, see the following section.
& See “Where To Get Help” on page 144.
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Setting Up the Printer as the Shared Printer for Windows
These instructions tell you how to set up your printer so users on the network can share it.
First you will set up the printer as a shared printer on the computer directly connected to it. This
computer is the print server. Then you will add the printer to each network computer that will
access it. Then each computer is the print server’s client.
Note:
❏ These instructions are for small networks only. To share the printer on a large network, consult your
network administrator.
❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you
log on as a standard user.
❏ You must log on to a Computer Administrator account to install software on Windows XP. After you
install Windows XP, the user account is set as Computer Administrator.
❏ You must log on to Windows 2000 as a user with administrative privileges (belonging to the
Administrators group) to install software.
❏ When you use your printer as a shared printer on a network with the following combinations of
computers, the client operating systems are not able to communicate with the printer, so that some
functions are not available for that particular client.
Server
Client
Windows Vista/XP
Windows 2000
Windows 2000
Windows Vista/XP
❏ The illustrations in the following section are from Windows XP.
Setting up the print server
Follow the steps below on the print server computer that is connected directly to the printer:
1. Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and
Sound category. (If the Control Panel is in Classic View, click Printers.)
Windows XP:
Click Start and select Control Panel, then double-click Printers and Faxes. (If the Control
Panel is in Category View, click Printers and Other Hardware, then click Printers and
Faxes.)
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Windows 2000:
Click Start, point to Settings, and click Printers.
2. Right-click the icon for your printer, then click Sharing. For Windows Vista, click the Change
sharing options button and then click Continue.
3. Windows Vista and XP:
Select Share this printer, then type a Share name.
Windows 2000:
Select Shared as, then type a name for the shared printer.
Note:
Do not use spaces or hyphens in the share name.
If you want Windows Vista, XP, and 2000 to automatically download printer drivers for
computers that are running different versions of Windows, click Additional Drivers and select
the environment and the operating systems of the other computers. Click OK, then insert the
printer software CD into the CD-ROM drive.
4. Click OK or Close (if you installed additional drivers).
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Setting up each client
Follow these steps for each client computer on the network.
Note:
Your printer must be set up as a shared printer on the computer to which it is connected before you can access
it from another computer.
& See “Setting up the print server” on page 117.
1. Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and
Sound category. (If the Control Panel is in Classic View, click Printers.)
Windows XP:
Click Start and select Control Panel, then double-click Printers and Faxes. (If the Control
Panel is in Category View, click Printers and Other Hardware, then click Printers and
Faxes.)
Windows 2000:
Click Start, point to Settings, and click Printers.
2. Windows Vista:
Click the Add a Printer button.
Windows XP and 2000:
Double-click the Add Printer icon. The Add Printer Wizard appears. Click the Next button.
3. Windows Vista:
Click Add a network, wireless or Bluetooth printer, and then click Next.
Windows XP:
Select A network printer, or a printer attached to another computer, then click Next.
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Windows 2000:
Select Network printer, then click Next.
4. Follow the on-screen instructions to select the printer you want to use.
Note:
❏ Depending on the operating system and the configuration of the computer to which the printer is
connected, the Add Printer Wizard may prompt you to install the printer driver from the printer
software CD-ROM. Click the Have Disk button and follow the on-screen instructions.
❏ To monitor the status of a shared printer, EPSON Status Monitor 3 must be installed on each computer.
EPSON Status Monitor 3 is automatically installed when you install the printer software from the
CD-ROM by using the Easy Install function.
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Chapter 10
Troubleshooting
Diagnosing the Problem
Troubleshooting printer problems is best handled in two steps: first diagnose the problem, then
apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided by
online problem solving, the control panel, the EPSON Status Monitor utility, or by running a
printer operation check. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printout problem not related to print
quality, or a paper feeding problem, or if the printer does not print at all, refer to the appropriate
section.
To solve a problem, you may need to cancel printing.
& See “Canceling Printing” on page 40.
Error indicators
For B-500DN users
You can diagnose and solve most problems by checking the error messages on the LCD screen. If
the printer stops working and displays a message on the LCD screen, refer to the section below to
diagnose the problem, and then follow the recommended corrective measures.
New :Depends on model (See Spec)
& See “Status and error messages” on page 82.
For B-300 users
You can identify many common printer problems using the lights on your printer. If the printer
stops working and the lights are on or flashing, refer to the section below to diagnose the problem,
and then follow the recommended corrective measures.
& See “Status and error lights” on page 87.
EPSON Status Monitor (for Windows only)
If a problem occurs while printing, an error message will appear in the Status Monitor window.
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Note:
When you use your printer as a shared printer on a network with the following combinations of computers,
the client operating systems are not able to communicate with the printer, so that some functions are not
available for that particular client.
Server
Client
Windows Vista/XP
Windows 2000
Windows 2000
Windows Vista/XP
Running a printer operation check (for B-500DN users)
If you are unable to determine the source of the problem, run a printer operation check to help you
determine whether the problem comes from the printer or your computer.
New :Depends on model
To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that A4 size paper is loaded in the front paper cassette.
4. Turn on the printer and make sure that READY appears on the LCD screen.
5. Press the r Right button to enter Menu mode.
6. Press the d Down or u Up button to display TEST PRINT, and then press the OK or r Right
button.
7. Press the d Down or u Up button to display NOZZLE CHECK, and then press the OK or r Right
button.
8. Press the OK button to start printing a nozzle check pattern.
A test page prints showing a nozzle check pattern. If the pattern has gaps, you need to clean the
print head.
& See “Cleaning the Print Head” on page 109.
❏ If the test page prints, the problem probably lies in your software settings, the cable, or your
computer. It is also possible that your software may not be installed correctly. Try uninstalling
your software and reinstalling it.
& See “Uninstalling the Printer Software” on page 17.
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❏ If the test page does not print, you may have a problem with your printer. Try the suggestions
in the following section.
& See “The Printer Does Not Print” on page 140.
Running a printer operation check (for B-300 users)
If you are unable to determine the source of the problem, run a printer operation check to help you
determine whether the problem comes from the printer or your computer.
New :Depends on model
To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that A4 size paper is loaded in the front paper cassette.
4. Hold down the ) Paper/Cancel button and press the P Power button to turn on the printer.
When the printer turns on, release both the buttons.
A test page prints showing a firmware version and a nozzle check pattern. If the pattern has gaps,
you need to clean the print head.
& See “Cleaning the Print Head” on page 109.
❏ If the test page prints, the problem probably lies in your software settings, the cable, or your
computer. It is also possible that your software may not be installed correctly. Try uninstalling
your software and reinstalling it.
& See “Uninstalling the Printer Software” on page 17.
❏ If the test page does not print, you may have a problem with your printer. Try the suggestions
in the following section.
& See “The Printer Does Not Print” on page 140.
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Checking Printer Status
For Windows
Note:
When you use your printer as a shared printer on a network with the following combinations of computers,
the client operating systems are not able to communicate with the printer, so that some functions are not
available for that particular client.
Server
Client
Windows Vista/XP
Windows 2000
Windows 2000
Windows Vista/XP
Using the progress meter
When you send a print job to the printer, the progress meter appears, as shown in the illustration
below.
The progress meter indicates the progress of the current print job and provides printer status
information. This window also displays error messages as well as helpful tips for better printing.
Refer to the appropriate section below.
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Tips
Tips for getting the most out of your Epson printer driver appear in the text box of the progress
meter window. A new tip appears every 15 seconds. For more details on the tip displayed in the
window, click the Details button.
Error messages
If a problem occurs during printing, an error message appears in the text box of the progress meter
window. For more detailed information, click Technical Support to access the online User’s
Guide.
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Using EPSON Status Monitor 3
EPSON Status Monitor 3 displays detailed information on the printer status.
New :Depends on model
There are two ways to access EPSON Status Monitor 3:
❏ Double-click the printer shortcut icon on the Windows taskbar. If the printer icon does not
appear, refer to the following section to add the icon.
& See “From the shortcut icon on the taskbar” on page 15.
❏ Open the printer driver, click the Maintenance tab, then click the Status Monitor 3 button.
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When you access EPSON Status Monitor 3, the following window appears:
EPSON Status Monitor 3 provides the following information:
❏ Ink Status:
EPSON Status Monitor 3 provides a graphic display of the ink status. To see the detailed
information on ink cartridge, click Information in the Ink Levels.
❏ Maintenance box Status:
EPSON Status Monitor 3 provides a graphic display of the maintenance box status.
❏ Technical Support:
You can access the online User’s Guide from EPSON Status Monitor 3. If you encounter a
problem, click Technical Support in the EPSON Status Monitor 3 window.
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The Paper Jams
c
Caution:
Pull out the jammed paper gently. If you remove the jammed paper with force, torn pieces may stay
inside the printer or the printer may be damaged.
1. For B-500DN users
Press the OK button to eject the jammed paper.
For B-300 users
Press the ) Paper/Cancel button to eject the jammed paper.
2. If the error does not clear, turn off the printer and remove all of the paper inside, including any
torn pieces. Refer to the appropriate section below.
In the output tray:
Gently pull out the jammed paper forward.
Inside the printer:
Open the front printer cover, and then gently pull out the jammed paper forward.
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In the rear sheet feeder:
Gently pull out the jammed paper upward.
In the front paper cassette:
Close the output tray and pull out the front paper cassette. Then gently pull out the jammed
paper forward.
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Note:
❏ If you cannot pull out the front paper cassette, pull out the output tray first and remove all paper that
is set in the front paper cassette.
Then pull out the front paper cassette and gently pull out the jammed paper forward.
❏ After you remove the jammed paper and insert the front paper cassette, reinsert the output tray into
the printer.
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In the back of the printer:
Remove the duplex unit (B-500DN) or the upper rear printer cover (B-300) and open the lower
rear printer cover. Then gently pull out the jammed paper.
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In the duplex unit:
Remove the duplex unit and open the cover of the duplex unit. Then, gently remove the
jammed paper.
3. Close the printer cover and turn on the printer.
4. For B-500DN users
Reload the paper and press the OK button to resume printing.
For B-300 users
Reload the paper and press the ) Paper/Cancel button to resume printing.
Note:
If you cannot easily remove a foreign object, do not use force and do not disassemble the printer. Contact
Epson Service Center for assistance.
& See “Epson Service Center” on page 147.
If your paper jams frequently, make sure of the following:
❏ The paper is smooth, not curled or wrinkled.
❏ You are using high quality paper.
❏ The printable side of the paper is face up in the rear sheet feeder and face down in the front
paper cassette.
❏ The paper stack was fanned before loading.
❏ The paper is not loaded above the c arrow mark inside the edge guide.
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❏ The number of sheets in the paper stack does not exceed the limit specified for that paper.
& See “Loading capacities for Epson special media” on page 21.
❏ The left edge guide is snug against the left edge of the paper.
❏ The printer is on a flat, stable surface that extends beyond the base in all directions. The printer
will not operate properly if it is tilted.
Print Quality Problems
If you are having print quality problems, then compare it with the illustrations below. Click the
caption under the illustration that best resembles your printout.
Good sample
Good sample
“Horizontal banding” on page 134
“Vertical misalignment or banding” on
page 134
“Horizontal banding” on page 134
“Vertical misalignment or banding” on
page 134
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“Incorrect or missing colors” on page 135
User’s Guide
“Blurry or smeared printout” on page 135
Horizontal banding
❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in
the front paper cassette.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& See “Cleaning the Print Head” on page 109.
❏ Use up ink cartridges within six months of opening vacuum package.
❏ Try to use genuine Epson ink cartridges.
❏ Check the ink cartridge status.
& See “Checking the ink cartridge status” on page 94.
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
& See “Replacing an ink cartridge” on page 98.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper
loaded in the printer.
& See “Selecting the Correct Paper Type” on page 30.
Vertical misalignment or banding
❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in
the front paper cassette.
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❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& See “Cleaning the Print Head” on page 109.
❏ Run the Print Head Alignment utility.
& See “Aligning the Print Head” on page 112.
❏ Clear the High Speed check box from the Advanced window in your printer driver
(Windows). See the printer driver online help for details.
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❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper
loaded in the printer.
& See “Selecting the Correct Paper Type” on page 30.
Incorrect or missing colors
❏ For Windows, clear the Grayscale setting in the Advanced window in your printer driver. See
the printer driver online help for details.
New :Depends on model match with printer driver
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❏ Adjust the color settings in your application or in your printer driver settings.
For Windows, check the Advanced window. See the online help for details.
❏ Run the Head Cleaning utility.
& See “Cleaning the Print Head” on page 109.
❏ Check the ink cartridge status.
& See “Checking the ink cartridge status” on page 94.
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
& See “Replacing an ink cartridge” on page 98.
❏ If your paper runs out, replace it as soon as possible. If the printer is left without paper for a
long period of time, the colors of your next print job may be incorrect.
Blurry or smeared printout
❏ Use only paper recommended by Epson.
& See “Paper, Consumables, and Option” on page 156.
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❏ Make sure the printer is on a flat, stable surface that extends beyond the base in all directions.
The printer will not operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.
❏ Make sure your paper is dry and the printable side is facing up in the rear sheet feeder and
facing down in the front paper cassette.
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite
direction.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper
loaded in the printer.
& See “Selecting the Correct Paper Type” on page 30.
❏ Remove each sheet from the output tray as it is printed.
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❏ If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the
stack, or load only one sheet at a time.
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny
finish. To dry your printouts, follow the instructions on the sheet packed with the paper.
❏ Run the Head Cleaning utility.
& See “Cleaning the Print Head” on page 109.
Miscellaneous Printout Problems
Incorrect or garbled characters
❏ Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged
in.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Incorrect margins
❏ Check the margin settings in your application. Make sure that the margins are within the
printable area of the page.
& See “Printable area” on page 159.
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❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. See the printer driver online help for details.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Printout has a slight slant
Make sure that the paper is loaded into the front paper cassette or the rear sheet feeder correctly.
& See “Loading Paper” on page 22.
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Inverted image
❏ For Windows, clear the Mirror Image check box from the Page Layout window of your printer
driver, or turn off the “Mirror Image” setting in your application. For instructions, see the
online help for your printer driver or for your application.
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❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Blank pages print
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. See the printer driver online help for details.
2007/07/26 09:45:03We unlocked this section for modification request.
❏ For Windows, check the Skip Blank Page setting by clicking the Speed & Progress button on
the Maintenance window of the printer driver.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
After trying one or more of these solutions, run a printer operation check to check your results.
& See “Running a printer operation check (for B-500DN users)” on page 122.
& See “Running a printer operation check (for B-300 users)” on page 123.
Printed side is smeared or scuffed
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite
direction.
New :match with printer driver UI
❏ Clear the High Speed check box in the settings from your printer driver.
For Windows, check the Advanced window. See the printer driver online help for details.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Printing is too slow
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper
loaded in the printer.
& See “Selecting the Correct Paper Type” on page 30.
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❏ For Windows, clear all customized settings and select Text as the Quality Option from your
printer driver's Main window. See the printer driver online help for details.
& See “Accessing the printer driver for Windows” on page 14.
❏ Close any unnecessary applications.
❏ If you print continuously for an extended period, the paper may temporarily stop feeding or
the print head may pause for a while. This is to slow down the printing speed and prevent the
printer mechanism from overheating and being damaged. If this happens, you can continue to
print, but we recommend stopping and leaving the printer for about thirty minutes with the
power on. (The printer does not recover with the power off.) After you restart, the printer will
print at normal speed.
❏ This printer checks the print head on a regular basis to keep the print head clean and to ensure
you receive premium print quality. If the print head nozzles are clogged, the printer
automatically cleans the print head. During self-checking, and during self-cleaning operation,
the print speed may decrease.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
If you try all of the methods above and cannot solve the problem, see the following:
& See “Increasing the Print Speed” on page 141.
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with the paper for more information.
❏ The paper fits under the c arrow mark inside the edge guide.
❏ The number of sheets in the paper stack does not exceed the limit specified for the media.
& See “Loading capacities for Epson special media” on page 21.
❏ Paper is not jammed inside the printer. If it is, remove the jammed paper.
& See “The Paper Jams” on page 128.
❏ The B Ink status light is not on.
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❏ You have followed any special loading instructions that came with your paper. Load the paper
again.
& See “Loading Paper” on page 22.
Multiple pages feed
❏ Make sure the paper stack fits under the c arrow mark inside the edge guide.
2007/07/26 09:45:03We unlocked this section for modification request.
❏ Make sure the left edge guide is snug against the left edge of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite
side before loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
& See “Paper” on page 158.
❏ Fan the edges of the stack to separate the sheets, then reload the paper.
❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as
follows, and also check in your application.
For Windows, check the Copies setting on the Page Layout window. See the printer driver
online help for details.
Paper is improperly loaded
If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly.
Turn off the printer and gently remove the paper. Then turn on the printer and reload the paper
correctly.
Paper is not ejected fully or is wrinkled
❏ Clear the jammed paper as explained in “The Paper Jams” on page 128. Also, check the Paper
Size setting in your application or printer settings. See the online help for details.
❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of
paper.
Note:
Store any unused paper in its original packaging in a dry area.
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The Printer Does Not Print
All lights are off
❏ Press the P Power button to make sure the printer is on.
❏ Turn off the printer and make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.
Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it
immediately. Then check the label on the back of the printer.
c
Caution:
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact Epson Service
Center.
& See “Epson Service Center” on page 147.
The Power light is on
❏ If no buttons are pressed for 3 minutes, all lights other than the P Power light automatically
turn off to save energy. Press any button (except the P Power button) to return the control
panel to its previous state.
❏ Make sure the USB cable is securely connected to the printer and to your computer and check
that the USB cable is not damaged nor badly crimped.
❏ If you are using the USB interface, make sure your cable meets the USB 1.1 or 2.0 standards.
❏ If you are connecting the printer to your computer via a USB hub, connect the printer to the
first-tier hub from your computer. If the printer driver is still not recognized on your computer,
try to directly connect the printer to your computer without the USB hub.
❏ If you are connecting the printer to your computer via a USB hub, make sure the USB hub
device is recognized by your computer.
❏ Turn off the printer and the computer, disconnect the printer’s interface cable, then print an
operation check page.
& See “Running a printer operation check (for B-500DN users)” on page 122.
& See “Running a printer operation check (for B-300 users)” on page 123.
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If the check page prints correctly, make sure the printer driver and your application are
installed correctly.
❏ If you are trying to print a large image, your computer may not have enough memory. Try
reducing the resolution of your image or printing the image at a smaller size. You may need to
install more memory in your computer.
❏ Uninstall the printer driver, then reinstall it.
& See “Uninstalling the Printer Software” on page 17.
Increasing the Print Speed
You can increase print speed by selecting certain settings in the Speed & Progress window. Click
the Speed & Progress button on your printer driver’s Maintenance window.
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The following dialog box appears.
The table below lists the factors affecting print speed.
Print speed
Faster
Slower
High Speed Copies
On
Off
Always spool RAW datatype
On
Off
Page Rendering Mode
On
Off
Print as Bitmap
On
Off
For more details on each item, see the online help.
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Other Problem
Print head cleaning does not start
❏ Make sure that no lights are indicating errors. If any error occurs, recover from the error status.
& See “Error indicators” on page 121.
❏ Make sure that sufficient ink remains for printing. If the ink cartridge is expended, replace the
cartridge.
& See “Replacing an ink cartridge” on page 98.
The color ink is consumed even when printing in black ink only
Not only the black ink but also the color ink are consumed during the following operations: print
head cleaning and self-cleaning.
Feel a slight electric shock when you touch the printer (short-circuit)
If you use the outlet on the same circuit as other peripheral devices, you may feel a slight electric
shock when you touch the printer. In this case, it is recommended to ground from the computer
that the printer connects to.
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Appendix A
Where To Get Help
New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.
Technical Support Web Site
Epson's Technical Support Web Site provides help with problems that cannot be solved using the
troubleshooting information in your product documentation. If you have a Web browser and can
connect to the Internet, access the site at:
New :Only inkjet, SPC, and Scanner products are used in this section.
http://support.epson.net/
If you need the latest drivers, FAQ's, manuals, or other downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson Web site.
Contacting Customer Support
New :For All products
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services
for assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
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❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact EPSON
Customer support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your
product documentation, we provide the following sources for obtaining information:
New :For all products
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should
always be the first call for advise on problems; they can often solve problems quickly and easily as
well as give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new product
information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
Operators on the Helpdesk can aid you in installing, configuring and operating your Epson
product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise
where the nearest dealer or service agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
1300 361 054
Fax:
(02) 8899 3789
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We encourage you to have all the relevant information on hand when you ring. The more
information you prepare, the faster we can help solve the problem. This information includes your
Epson product documentation, type of computer, operating system, application programs, and
any information you feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
New :For All products
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
New :For all products
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
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Help for Users in Vietnam
Contacts for information, support, and services are:
New :For all products
Epson Hotline (Phone): 84-8-823-9239
Service Center:
80 Truong Dinh Street, District 1, Hochiminh City Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
New :For all products
World Wide Web (http://www.epson.co.id)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone
(62) 21-572 4350
Fax
(62) 21-572 4357
Epson Service Center
Jakarta
Ruko Orion Dusit Lt.1
Jl. Arteri Mangga Dua
Jakarta
Phone: (62) 21-62301103
Fax: (62) 21-62301104
Surabaya
Hitech-Mall (THR Mall)
Lt.2 Blok D No. 20-21
Jl. Kusuma Bangsa 116-118
Surabaya
Phone: (62) 31-5355035
Fax: (62) 31-5477837
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Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson
Hong Kong Limited.
New :For All products
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet
to provide users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
New :For All products
World Wide Web (http://www.epson.com.my)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone:
603-56288288
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Fax:
User’s Guide
603-56288388/399
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone:
603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone:
603-56288333
Help for Users in India
Contacts for information, support, and services are:
New :For all products
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone:
080-30515000
Fax:
30515005
Epson India Regional Offices:
Location
Telephone number
Fax number
Mumbai
022-28261515 /16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000 /30286001/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
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Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free
number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the
Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:
New :For All products
Phone:
(63) 2-813-6567
Fax:
(63) 2-813-6545
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and E-mail Enquiries are available.
Epson Helpdesk (Phone: (63) 2-813-6567)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Where To Get Help
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Appendix B
Product Information
Printer Parts
New :Depends on model
B-500DN
Front view
Product Information
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a. Edge guide: Holds your paper straight in the rear sheet feeder. Move it to the edge of your
paper.
b. Rear sheet feeder: Holds your paper and feeds it for printing.
c. Paper support: Supports the paper loaded in the rear sheet feeder.
d. Front printer cover: Covers the printing mechanism. Open only when the paper jams.
e. Print Head: Prints ink on your paper.
f. Control panel: Use the buttons and monitor the LCD screen and lights to control your
printer.
& See “Using the Control Panel” on page 74.
g. Maintenance box cover: Covers the maintenance box. Open only when replacing the
maintenance box.
h. Output tray: Holds the ejected paper.
i. Front paper cassette: Holds your paper and feeds it for printing.
j. Cartridge lever: Locks the installed ink cartridges.
k. Cartridge cover: Covers the ink cartridges. Open when replacing the ink cartridges. When
using the extra high capacity ink cartridge, leave opened.
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Rear view
a. USB connector: Connects the USB cable from your computer to the printer.
b. Ethernet connector: Connects the 10Base-T/100Base-TX cable from your computer to the
printer.
c. Duplex unit: Prints double-sided printing automatically.
d. AC inlet: Connects the power cord.
e. Rear printer cover: Covers the printing mechanism. Open only when the paper jams.
f. Vent hole: Ejects the heated air from the printer.
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B-300
Front view
a. Edge guide: Holds your paper straight in the rear sheet feeder. Move it to the edge of your
paper.
b. Rear sheet feeder: Holds your paper and feeds it for printing.
c. Paper support: Supports the paper loaded in the rear sheet feeder.
d. Front printer cover: Covers the printing mechanism. Open only when the paper jams.
e. Print Head: Prints ink on your paper.
f. Control panel: Use the buttons and monitor the lights to control your printer.
& See “Using the Control Panel” on page 74.
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g. Maintenance box cover: Covers the maintenance box. Open only when replacing the
maintenance box.
h. Output tray: Holds the ejected paper.
i. Front paper cassette: Holds your paper and feeds it for printing.
j. Cartridge lever: Locks the installed ink cartridges.
k. Cartridge cover: Covers the ink cartridges. Open only when replacing the ink cartridges.
Rear view
a. USB connector: Connects the USB cable from your computer to the printer.
b. Upper rear printer cover: Covers the printing mechanism. Open when attaching the duplex
unit and when the paper jams in the back of the printer.
c. AC inlet: Connects the power cord.
d. Lower rear printer cover: Covers the printing mechanism. Open only when the paper jams.
e. Vent hole: Ejects the heated air from the printer.
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Paper, Consumables, and Option
Paper
Epson offers specially-designed paper and other print media for all your printing needs.
Note:
You can find the part numbers for the following Epson special papers on the Epson support Web site.
& See “Technical Support Web Site” on page 144.
Paper
Size
Epson Bright White Ink Jet Paper
A4
Epson Matte Paper-Heavyweight
A4
Epson Double-Sided Matte Paper
A4
Epson Photo Quality Ink Jet Paper
A4
Epson Photo Quality Self Adhesive Sheet
A4
Epson Professional Flyer Paper
A4
Epson Photo Paper
A4
Note:
The availability of paper varies by location.
Ink cartridges
You can use the following ink cartridges with this printer:
Ink cartridge
Part numbers
B-500DN
B-300
Standard capacity
High capacity
Extra High
capacity
Black
T6161
T6171
T6181
T6161
Cyan
T6162
T6172
–
T6162
Magenta
T6163
T6173
–
T6163
Yellow
T6164
T6174
–
T6164
Note:
Ink cartridge part numbers vary by location.
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Maintenance box
You can use the following maintenance box with this printer:
Part number
Maintenance Box
T6190
Duplex unit (B-300 users only)
You can use the following duplex unit with B-300.
Part number
Duplex unit
C802531
System Requirements
For using the printer
New :Depends on model (See Spec)
Windows requirements
To use this printer, you must have any of the following Windows operating systems installed. For
details on interfaces and operating systems, refer to the following table.
System
PC Interface
Windows Vista, Windows XP, and 2000
USB 2.0
USB 2.0 Host Driver by Microsoft must be used.
Ethernet 100Base-TX/10Base-T (B-500DN only)
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Technical Specifications
Paper
New :Depends on model (See Spec)
Note:
❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any
time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of
paper stock before purchasing large quantities or printing large jobs.
❏ Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter
problems, switch to a higher grade of paper.
❏ Use paper under normal conditions:
Temperature 15 to 25 °C (59 to 77 °F)
Humidity 40 to 60% RH
Single sheets:
Size
A4 210 × 297 mm
10 × 15 cm (4 × 6 in.)
A6 105 × 148 mm
A5 148 × 210 mm
B5 182 × 257 mm
13 × 20 cm (5 × 8 in.)
20 × 25 cm (8 × 10 in.)
16:9 wide size (102 × 181 mm)
100 × 148 mm
Letter 8 1/2 × 11 in.
Legal 8 1/2 × 14 in.
Paper types
Plain bond paper or special paper distributed by Epson
Thickness
(for plain bond
paper)
0.08 to 0.11 mm (0.003 to 0.005 in.)
Weight
(for plain bond
paper)
64 g/m² to 90 g/m²
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Envelopes:
Size
Envelope #10 4 1/8 × 9 1/2 in.
Envelope DL 110 × 220 mm
Envelope C6 114 × 162 mm
Paper types
Plain bond paper
Weight
75 g/m² to 100 g/m²
Printable area
Diagonal lines show printable area.
New :Depends on model
Single sheets:
A
B-L
B-R
C
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Envelopes:
A
B-L
B-R
C
Minimum margin
Media type
Single sheets
Envelopes
A
3.0 mm (0.12 in.)
3.0 mm (0.12 in.)
B-L, B-R
3.0 mm (0.12 in.)
5.0 mm (0.20 in.)
C
3.0 mm (0.12 in.)
3.0 mm (0.12 in.)
Note:
❏ Depending on the type of paper, print quality may decline in the top and bottom areas of the printout, or
the area may be smeared.
❏ Automatic double-sided printing supports the plain paper only. Minimum margin for C is 16 mm
(0.63 in.) when you use automatic double-sided printing.
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Ink cartridges
Color
Yellow, Magenta, Cyan, Black
Cartridge life
Use within 6 months of opening the package.
Temperature
Storage:
-20 to 40 °C (-4 to 104 °F)
1 month at 40 °C (104 °F)
Freezing:*
-13 °C (8.6 °F)
*
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F)
c
Caution:
❏ Epson recommends the use of genuine Epson ink cartridges. Other products not manufactured by
Epson may cause damage that is not covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
❏ Use the ink cartridge before the date printed on its package.
Note:
❏ The ink cartridges packaged with your printer are partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. This one-off process
consumes a quantity of ink and therefore these cartridges print fewer pages compared to subsequent ink
cartridges.
❏ Yields vary considerably based on images printed, print settings, paper type, frequency of use and
temperature.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety
reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted
for you do not include this reserve.
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Mechanical
New :Depends on model (See Spec)
Paper path
Front paper cassette, rear sheet feeder
Loading capacity
Front paper cassette
About 500 sheets at 75 g/m² paper *
Rear sheet feeder
About 100 sheets at 75 g/m² paper *
Dimensions
B-500DN
Storage
Width: 480 mm (18.9 in.)
Depth: 489 mm (19.3 in.)
Height: 312 mm (12.3 in.)
Printing
Width: 480 mm (18.9 in.)
Depth: 656 mm (25.8 in.)
Height: 372 mm (14.6 in.)
B-300
Storage
Width: 480 mm (18.9 in.)
Depth: 420 mm (16.5 in.)
Height: 312 mm (12.3 in.)
Printing
Width: 480 mm (18.9 in.)
Depth: 624 mm (24.6 in.)
Height: 372 mm (14.6 in.)
Weight
B-500DN
Approx. 10.7 kg (23.6 lb) (without the ink cartridges)
B-300
Approx. 9.9 kg (21.8 lb) (without the ink cartridges)
*
Loading capacity may decrease if the paper is curled.
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Electrical
B-500DN
New :Depends on model (See Spec)
100-120 V Model
220-240 V Model
Input voltage range
AC 90 to 132 V
AC 198 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.7 A
0.4 A
Approx. 32.0 W
Approx. 32.0 W
(ISO/IEC10561 Letter
Pattern)
(ISO/IEC10561 Letter
Pattern)
Ready mode
Approx. 8.0 W
Approx. 8.0 W
Sleep mode
Approx. 4.5 W
Approx. 5.0 W
Power off
Approx. 0.3 W
Approx. 0.6 W
Power consumption
Printing
Note:
Check the label on the back of the printer for its voltage.
B-300
100-120 V Model
220-240 V Model
Input voltage range
AC 90 to 132 V
AC 198 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.7 A
0.4 A
Approx. 30.0 W
Approx. 30.0 W
(ISO/IEC10561 Letter
Pattern)
(ISO/IEC10561 Letter
Pattern)
Ready mode
Approx. 6.0 W
Approx. 6.0 W
Sleep mode
Approx. 3.0 W
Approx. 3.5 W
Power off
Approx. 0.3 W
Approx. 0.6 W
Power consumption
Printing
Note:
Check the label on the back of the printer for its voltage.
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Environmental
New :Depends on model (See Spec)
Temperature
Operation:
10 to 35 °C (50 to 95 °F)
Storage:
-20 to 40 °C (-4 to 104 °F)
1 month at 40 °C (104 °F)
Humidity
Operation:*
20 to 80% RH
Storage:* 5 to 85% RH
*
Without condensation
Standards and approvals
U.S. model:
New :Depends on model (See Spec)
Safety
UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC
FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
European model:
Low voltage directive 2006/95/EC
EN60950-1
EMC directive 2004/108/EC
EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
Australian model:
EMC
AS/NZS CISPR22 Class B
Interface
New :Depends on model (See Spec)
USB 2.0 Hi-Speed (Device Class for computers)
Ethernet 100BASE-TX/10 BASE-T (B-500DN only)
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Option
New :Depends on model (See Spec)
Duplex unit (B-300 only)
Width: 313 mm (12.3 in.)
Depth: 163 mm (6.4 in.)
Height: 92 mm (3.6 in.)
Weight: Approx. 0.9 kg (1.98 lb)
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Index
A
Aligning print head, 112
B
Banding, 134
Blank pages, 137
Blurry prints, 135
Booklet printing
Windows, 52
Buttons and lights
B-300, 85
B-500DN, 75
C
Cable
connector, 153, 155
Canceling printing, 40
Cartridge
cover, 152, 155
lever, 152, 155
Cleaning
inside printer, 113
printer, 113
print head, 109
Color problems, 135
Contacting Epson, 144
Control panel, 152, 154
buttons and lights (B-300), 85
buttons and lights (B-500DN), 75
icons (B-500DN), 77
lights (B-300), 87
menu list (B-500DN), 78
message (B-500DN), 82
Customer support, 144
accessing for Windows, 14
uninstalling, 17
Duplex unit, 153
installing, 91
part number, 157
specification, 165
uninstalling, 92
E
Edge guide, 152, 154
Enlarging pages, 56
Envelopes
loading, 26
printable area, 160
printing, 38
Windows printer settings, 38
EPSON
paper, 20
Error indicators, 121
Ethernet
connector, 153
F
Fit to page printing, 56
Front paper cassette, 152, 155
loading, 22
H
Head cleaning
B-300, 111
B-500DN, 110
Windows, 109
Horizontal banding, 134
I
D
Documents
printing, 36
Windows printer settings, 36
Double-sided printing, 43
Windows, 45
Driver
Incorrect characters, 136
Ink
checking ink cartridge status (B-300), 94
checking ink cartridge status in Windows, 94
Ink cartridges
part number, 156
replacing when expended, 98
Index
166
B-300/B-500DN
specifications, 161
Interface cables, 164
L
Lights
error indicators, 121
status and error, 87
Loading
envelopes, 26
front paper cassette, 22
paper, 21, 22, 25
rear sheet feeder, 25
M
Maintenance box
checking status (B-500DN), 102
checking status in Windows, 102
cover, 152, 155
part number, 157
replacing when at end of service life, 104
Managing print jobs
Windows, 124
Margins
problems, 136
Media Type, selecting, 30
Menu list
language, 79
maintenance, 80
network, 81
printer setting, 79
printer status, 80
test print, 79
Mirror image, 137
Misalignment, 134
Multiple pages per sheet, 59
N
Network printing
Windows, 117
Nozzle check, 107
B-300, 108
B-500DN, 107
Windows, 107
O
Operation check
User’s Guide
B-300, 123
B-500DN, 122
Output support tray
setting, 28
Output tray, 152, 155
output support tray, 28
setting, 28
P
Pages per sheet printing, 59
Paper
Epson special paper, 20, 156
feeding problems, 138
loading, 22
loading capacity, 21
loading into front paper cassette, 22
loading into rear sheet feeder, 25
paper support, 152, 154
printable area, 159
selecting type, 30
specifications, 158
wrinkling, 139
Paper jams, 128
Part number
duplex unit, 157
ink cartridge, 156
maintenance box, 157
Poster printing, 62
assembling pages, 66
Printable area specifications, 159
Printer
checking status, 124
cleaning, 113
front printer cover, 152, 154
operation check (B-300), 123
operation check (B-500DN), 122
rear printer cover, 153
rear printer cover (lower), 155
rear printer cover (upper), 155
transporting, 114
Printer settings
accessing for Windows, 14
Print head, 152, 154
aligning, 112
checking, 107
cleaning, 109
Print head aligning
B-500DN, 112
Index
167
B-300/B-500DN
Windows, 112
Printing
canceling, 40
double-sided, 43
envelopes, 38
fit to page, 56
multiple pages per sheet, 59
posters, 62
text, 36
watermarks, 68
Print quality, improving, 133
Print speed, increasing, 137, 141
Problems
banding, 134
blank pages, 137
blurry prints, 135
diagnosing, 121
incorrect characters, 136
incorrect colors, 135
margins, 136
mirror image, 137
paper feeding, 138
printer does not print, 140
print speed, 137
smeared prints, 135, 137
Progress meter, 124
R
Rear sheet feeder, 152, 154
loading, 25
Reducing page size, 56
Replacing ink cartridges, 98
Resizing pages, 56
User’s Guide
mechanical, 162
paper, 158
standards and approvals, 164
Speed, increasing, 137, 141
Status Monitor
Windows, 126
Status sheet
B-300, 90
B-500DN, 84
System requirements, 157
T
Technical support, 144
Text
printing documents, 36
Windows printer settings for documents, 36
Transporting printer, 114
U
USB
connector, 153, 155
User's Guide, uninstalling, 19
W
Watermark printing, 68
Windows
accessing printer settings, 14
checking printer status, 124
managing print jobs, 124
status monitor, 126
S
Safety information, 10
Service, 144
Shipping printer, 114
Smeared prints, 135, 137
Software
uninstalling, 17
Specification
duplex unit, 165
Specifications
electrical, 163
environmental, 164
ink cartridge, 161
Index
168
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