Epson 83+ Printer User Manual

®
EPSON Stylus Color
880/880i/83
Printer Basics
Printed on recycled paper
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON, EPSON Stylus, Micro Piezo, and EPSON Photo Stickers are registered trademarks of SEIKO EPSON
CORPORATION.
PhotoEnhance, EPSON Software, and EPSON Store are trademarks of Epson America, Inc.
Fix-it Flix and Print Lab are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 2000 by Epson America, Inc.
ii
CPD-10637R1
11/00
Contents
WELCOME!
1
About Your Documentation
Warnings, Cautions, Notes, and Tips
Viewing Your Electronic Printer Manual
Watching Printer Movies
1
1
2
4
PRINTING FROM START TO FINISH
5
Printing with Windows
Loading Paper
Opening the Printer Software
Selecting Printer Software Settings
Controlling Printing
Printing on a Macintosh
Loading Paper
Opening the Printer Software
Selecting Printer Software Settings
Controlling Printing
Using Advanced Settings
Enhancing Photos
Using Custom Project Types
Using Advanced Custom Settings
Printing on Envelopes
Double-Sided Printing
Using Special Papers
EPSON Matte Paper - Heavyweight
EPSON Photo Paper
Choosing the Correct Media Type Setting
5
5
6
7
8
9
9
10
11
12
13
13
14
15
16
17
18
19
19
20
MAINTAINING YOUR PRINTER
21
Cleaning the Print Head
Examining the Nozzle Check Pattern
21
22
iii
iv
Replacing an Ink Cartridge
Ink Cartridge Precautions
Removing and Installing Ink Cartridges
Replacing an Outdated Ink Cartridge
Aligning the Print Head
Cleaning the Printer
Transporting the Printer
23
23
24
26
28
29
30
PROBLEM SOLVING
31
Identifying Printer Parts
Diagnosing Printer Problems
Checking the Control Panel Lights
Running a Printer Check
Problems and Solutions
Problems Setting Up the Printer or Installing Software
Problems with Printing
Problems Getting Good Print Quality
Problems with Paper Feeding
Solving Miscellaneous Printout Problems
Uninstalling Printer Software
Where To Get Help
EPSON Technical Support
Creative Software Technical Support
31
32
32
33
34
34
35
36
38
39
40
41
41
42
REQUIREMENTS AND NOTICES
43
Windows System Requirements
Macintosh System Requirements
ENERGY STAR Compliance
Important Safety Instructions
Ink Cartridge Safety Instructions
FCC Compliance Statement
Declaration of Conformity
Warranty
43
44
44
44
45
46
47
48
INDEX
49
EPSON Ink Jet Papers and Ink Cartridges
Use EPSON paper and inks to get the same photo quality results that have earned EPSON’s printers all
of their awards! EPSON papers are specially coated to work with EPSON’s quick drying inks. You’ll
notice that when prints come out of your printer, you can immediately handle them. There is no
drying time, no smearing or smudging, and your image is crisp and smooth. Here are the inks for your
printer and just a few of EPSON’s papers:
Photo Paper and Panoramic Photo Paper
Photo lab quality, heavier weight glossy paper available in a
variety of sizes. Perfect for color photo keepsakes of
snapshots, framed art, banners, and panoramics.
Matte Paper - Heavyweight
Heavyweight, bright white, ultra smooth coated paper with matte finish. Perfect
for photographs, signs, and crafts.
Photo Quality Ink Jet Paper
Bright white, with a smooth matte finish to create your best impression.
Perfect for presentations, newsletters, color reproductions, and all your photo
and craft projects.
EPSON Ink Cartridges
For best results, always use genuine EPSON ink cartridges.
Black
Color
T019201 (U.S.), or T019311 (Canada)
T020201 (U.S.), or T020311 (Canada)
For more information on other EPSON products and fun project ideas,
look for the EPSON Print LabSM Series at www.epson.com.
See the inside back cover for a list of EPSON papers and ink cartridges, and ordering information.
1
Welcome!
Your EPSON Stylus® Color 880, 880i, or 83 printer is the ideal output device for
small office or home printing. With resolutions of up to 2880 by 720 dpi, you can
print anything from reports and resumes to photos and newsletters with great results.
The EPSON Stylus Color 880i and EPSON Stylus Color 8 3 printers are
functionally identical to the EPSON Stylus Color 880 printer. Therefore,
this guide refers to the printer as the EPSON Stylus Color 880.
About Your Documentation
To set up your printer and install its software, see the Start Here poster. This book
contains system requirements, important safety information, and instructions on:
■
printing with Windows® or on a Macintosh®
■
maintaining the printer
■
solving basic problems
■
viewing your electronic printer manual and printer movies
To learn detailed information about using your printer and printer software, see your
electronic Reference Guide. Instructions on viewing your Reference Guide are on page 2.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
1
Viewing Your Electronic Printer Manual
Your printer software CD-ROM includes an electronic Reference Guide for your
printer. The manual is in HTML format, so you need a browser—such as Microsoft®
Internet Explorer 3.0 or later or Netscape Navigator® 3.0 or later—to view it. If you
are using a different browser, the pages may not display correctly.
A browser is not included on the printer software CD-ROM.
You can view your electronic Reference Guide from the CD-ROM or copy it to your
hard drive and view it from there. Follow these steps:
1. Insert your printer software CD-ROM.
My Computer, double-click your
2. Windows: Double-click
EPSON icon.
drive icon, then double-click the
CD-ROM
Macintosh: Double-click the EPSON CD-ROM icon, then double-click the
EPSON icon.
The Main Menu appears:
Click here
3. Click View Electronic Documentation.
The main screen for your printer appears:
4. You can either view the manual from the
CD-ROM (View Reference Guide) or
copy the manual to your hard drive (Install
Reference Guide) and view it from there.
For details on viewing the manual, see
the next section.
2
If you copied the manual to your hard drive, you can access it at any time, as follows:
Windows: Select Start, Programs, EPSON, and double-click ESC880 Guide.
Macintosh: Open the EPSON Stylus Color 880 folder and double-click View
Reference Guide.
When you first open the Reference Guide, you see this screen:
Click here to
expand the
table of
contents
Click a topic on the left to expand the table of contents.
After expanding the table of contents, you can click on the topic you want to view.
If there’s a right arrow
Click the down arrow
, click it to view subtopics, then click on a topic to go to it.
to close a subtopic list.
Closed list,
click to
expand
Click to go
to topic
If you see an icon in place of a graphic when viewing your Reference
Guide in Netscape Navigator, click the Reload button to load the
graphic.
3
Watching Printer Movies
Need help loading envelopes, replacing ink cartridges, or printing on both sides of the
paper? Your printer software CD-ROM includes helpful Fix-it FlixSM movies that
explain these and other common tasks.
Follow these steps to watch your printer movies:
1. Insert your printer software CD-ROM.
2. Windows: Double-click
My Computer, double-click your
EPSON icon.
drive icon, then double-click the
CD-ROM
Macintosh: Double-click the EPSON CD-ROM icon, then double-click the
EPSON icon.
The Main Menu appears:
Click here
3. Click View EPSON Documentation, then click Watch Printer Movies. The
main Fix-it Flix screen appears:
4. Click the poster for the movie you want to see. If necessary, select an option on
the next screen. The movie starts playing.
4
Printing from Start to Finish
Here’s what to do to print a basic document—such as a newsletter or photograph—
from loading the paper to selecting print settings to controlling the print job. Follow
the instructions here for:
■
printing with Windows (below)
■
printing on a Macintosh (on page 9)
If you’re already familiar with ink jet printing, you can skip ahead to these topics:
■
using advanced settings (on page 13)
■
printing on envelopes (on page 16)
■
double-sided printing (on page 17)
■
using special papers (on page 18)
■
selecting the correct media type (on page 20)
Printing with Windows
This section describes the basic steps for printing with Windows.
(To print on a Macintosh, see page 9.)
Loading Paper
Make sure your printer and computer
are turned on.
Place your paper against the right edge
guide and slide the left edge guide
against the paper.
Load paper only
up to this arrow
Slide paper
against the
right edge
guide
5
Follow these guidelines when loading paper:
■
Load the printable side face up. It’s usually whiter or brighter than the other side.
■
Load letterhead or preprinted paper into the printer top edge first.
■
Don’t load paper above the arrow on the left edge guide.
If you’re printing on envelopes, see page 16 for loading instructions.
Opening the Printer Software
After you open your application program and create your document, you’re ready to
select your printer software settings.
From the File menu, click Print. You see your application’s Print dialog box (your
dialog box may look slightly different):
Select your printer here
Click here to
open your printer
software
Make the following selections on the Print dialog box:
■
Make sure your EPSON Stylus COLOR 880 is selected.
■
If the Print dialog box contains a Properties button, click it. (If you see a Setup,
Printer, or Options button, click it. Then click Properties on the next screen.)
If you click the print icon on your application’s tool bar instead of
selecting Print from the File menu, you may not get the option to
change the printer software settings before printing.
6
Selecting Printer Software Settings
Once you click Properties, you see your printer software Properties dialog box.
The most important thing to remember is to set the correct Media Type for the paper
you’re using. The Media Type setting affects the other options you can choose. If
necessary, click the Main tab to display the settings shown below:
Select the type of paper you loaded
Select the Ink color
Select Automatic mode
Select faster or higher-quality
printing, or in-between
Click OK
Make the following settings on the Properties dialog box:
■
Choose the Media Type you’re printing on (click
the arrow button to display the list). If you’re not
sure which setting to select, see page 20.
■
Set the Ink option to Color to print a color
document. To print a black text document, click
Black.
■
Set the Mode option to Automatic. This lets the
printer software determine the best settings for your print job. It’s the easiest way
to get good printing results on all types of paper.
■
Set the slider in the Mode box to Quality or Speed. This lets you choose between
a higher resolution or faster printing (or an in-between setting) for the paper
you’re using. (The slider is not available when certain media types are selected.)
■
When you’ve selected your settings, click OK to return to your application’s Print
dialog box.
7
For more information about printer settings, click the Help button. Or
you can right-click any item on the screen and then click What’s This?.
Selecting the Settings You Use Most Often
The printer settings you make apply only to the application you’re currently using. If
you usually print one type of document in different applications—for example,
double-sided, letter-sized documents with black ink—you can change the default
printer settings for all your programs. You do this using the Windows Printer utility.
1. Click Start, point to Settings, and then select Printers.
2. Right-click the EPSON Stylus COLOR 880 icon.
3. Select Properties in Windows 98 or Windows 95, Document Defaults in
Windows NT, or Printing Preferences in Windows 2000. Then click the Main
tab.
4. Select the default settings you want to use for all your applications. Click OK
when you’re finished.
Remember that you can always change the settings in your application when you want
to print different types of documents.
Controlling Printing
At the Print dialog box, click OK (or Print, depending on your application) to start
printing.
Click OK to start
printing
8
After a moment, the Progress Meter appears and shows the progress of your print job.
You can use the buttons to cancel, pause, or restart printing. You can also see how
much ink you have left.
Click to cancel printing
Does not appear if
you are printing
over a network
Click to pause or resume
printing
For advanced settings and more information on printing—for example, previewing
your printout, changing the paper size, or adding a watermark—see your electronic
Reference Guide (described on page 2).
Printing on a Macintosh
This section describes the basic steps for printing on a Macintosh.
(To print with Windows, see page 5.)
Loading Paper
Make sure your printer and
computer are turned on.
Place your paper against the right
edge guide and slide the left edge
guide against the paper.
Load paper only
up to this arrow
Slide paper
against the
right edge
guide
9
Follow these guidelines when loading paper:
■
Load the printable side face up. It’s usually whiter or brighter than the other side.
■
Load letterhead or preprinted paper into the printer top edge first.
■
Don’t load paper above the arrow on the left edge guide.
If you’re printing on envelopes, see page 16 for loading instructions.
Opening the Printer Software
After you open your application program and create your document, you’re ready to
select your page setup and other printer software settings.
From the File menu, click Page Setup. You see your application’s page setup dialog
box (your dialog box may look slightly different):
Select your Paper Size, Orientation,
and Printable Area settings
Verify your printer model here
Click OK
Make the following selections on the page setup dialog box:
10
■
Make sure your EPSON Stylus Color 880 printer model (SC 880) is selected. (If
the model is incorrect, you need to select your printer in the Chooser; see the Start
Here poster for instructions.)
■
Select the correct Paper Size, Orientation, and Printable Area settings for your
document. See your electronic Reference Guide for details.
■
Click OK to close the page setup dialog box and return to your application
window.
Selecting Printer Software Settings
Now open the File menu and click Print. You see the main printer settings dialog box
for your application (your dialog box may look slightly different):
Select the type
of paper you
loaded
Select the
Ink color
Select Automatic mode
Select faster or higher-quality printing, or in-between
The most important thing to remember is to set the correct Media Type for the paper
you’re using. The Media Type setting affects the other options you can choose.
Make the following settings on the dialog box:
■
Choose the Media Type you’re printing on (click
the arrow button to scroll through the list). If you’re
not sure which setting to select, see page 20.
■
Set the Ink option to Color to print a color
document. To print a black text document, click
Black.
■
Set the Mode option to Automatic. This lets the printer software determine the
best settings for your print job. It’s the easiest way to get good printing results on
all types of paper.
■
Set the slider in the Mode box to Quality or Speed. This lets you choose between
a higher resolution or faster printing (or an in-between setting) for the paper
you’re using. (The slider is not available when certain media types are selected.)
■
When you’ve selected your settings, click Print to print your document.
11
Controlling Printing
Once you’ve clicked Print, your printer begins printing. If you turned on background
printing, you can select EPSON Monitor3 from the Application menu at the right
side of the menu bar to check the progress of your print job. You see the EPSON
Monitor3 dialog box:
Click to restart your print job
Click to cancel printing
Click to pause printing
Click on your
print job. . .
Then click here to
view the details
below and control
print job priorities
If you’re not using background printing, but you need to
cancel the current print job, hold down the J key and
press the . (period) key.
For custom project type settings, see pages 13 through 16. For more information on
printing—for example, using advanced settings, previewing your printout, changing
the paper size, or adding a watermark—see your electronic Reference Guide (described
on page 2).
12
Using Advanced Settings
Your printer software includes advanced settings that let you have more control over
your printouts. See the following sections:
■
“Enhancing Photos” below
■
“Using Custom Project Types” on page 14
■
“Using Advanced Custom Settings” on page 15
Enhancing Photos
Your printer software includes PhotoEnhance™ options that adjust brightness and
contrast to improve the appearance of low-resolution and improperly exposed photos.
PhotoEnhance also lets you add special effects. To use PhotoEnhance, set the Mode
option to PhotoEnhance in your printer settings dialog box.
If your photograph was taken with a digital camera, you can select Digital Camera
Correction to improve your printed images. You can also select from a list of
specialized settings for photographs, such as People and Nature, or add special effects,
such as Soft Focus or Sepia tint.
PhotoEnhance does not affect your original image; it only affects your
printout.
PhotoEnhance works only with Color ink; you cannot turn on
PhotoEnhance with Black ink selected.
Printing with PhotoEnhance may take longer on some systems.
13
Using Custom Project Types
Your EPSON Stylus Color 880 printer software includes custom project types with
preset options for printing specific types of documents—such as reports, graphs, or
drafts. These options let you quickly select the best settings for your particular type of
document and paper, or select a color-matching method for your project. See the list
of options on the next page.
Always choose your Media Type
and Ink settings before you select
a custom project type
Click Custom, then click here
to select a project type
Windows
Macintosh
Always choose your Media Type and Ink settings
before you select a custom project type
Click Custom, then click here to select a project type
14
You can select from these project types:
■
Text/Graph: For printing graphics-intensive documents like presentations
with charts and graphs.
■
Economy: For printing rough drafts of text on plain paper. Saves ink.
■
ICM (Image Color Matching; Windows 95, Windows 98, and
Windows 2000 only): For printing documents created in an ICM compatible
application.
■
sRGB (standard Red Green Blue; recommended only with Windows 98 or
Windows 2000): For printing documents created in an sRGB compatible
application using sRGB colors, such as those designed for the World Wide
Web. See your Windows 98 online help for details.
■
ColorSync (Macintosh only): For printing documents in conjunction with
ColorSync compatible devices and applications.
Using Advanced Custom Settings
For maximum control over your project, you can customize your print settings—such
as Print Quality, Halftoning, and Gamma—and use special effects.
To access these settings in your printer software, click Custom and then click the
Advanced button.
15
After you customize your print settings, you can save them as a group so you can reuse
them whenever you print a similar project.
The default Gamma setting of 1.8 provides the optimum contrast
quality for your photos. However, you can change it to either 1.5 (for
decreased contrast) or 2.2 (for increased contrast; recommended for
matching colors with sRGB devices).
For more details on the printer settings, see your electronic Reference Guide, as
described on page 2.
Printing on Envelopes
You can load up to 10 envelopes at a time, flap
edge first and printable side up. Place them against
the right edge guide and slide the left edge guide
against them.
(You’ll get better results if you press each envelope
flat before loading it, or load one envelope at a
time.)
Set the thickness lever to the
+ position when you print on
envelopes or other thick media.
(Return the lever to the
0 position before you print on
regular paper.)
Lever
position for
envelopes
and thick
paper
Select Plain paper as the Media
Type setting and choose the
correct envelope size as the Paper Size setting.
If the printing smears or you have banding (light lines), try turning off High Speed
printing in the Advanced dialog box. (See your electronic Reference Guide for
instructions on accessing the dialog box.)
16
Double-Sided Printing
You can print on both sides of each page with the double-sided printing option in
your EPSON® printer software. This section includes instructions for standard
double-sided printing. You can also create single-fold booklets with Folded Booklet
double-sided printing. See your electronic Reference Guide for instructions.
Use only media types that support double-sided printing. Depending on
the type of paper and the amount of ink used in your document, ink
may bleed through to the other side of the paper. Double-sided printing
is not available when the printer is shared over a network.
You can print up to 60 pages per document, on 30 sheets of paper. If you’re printing
a longer document, you’ll need to print it in sections. For example, if you were
printing a 175-page document, you’d print it in three sections of 60 pages (30 sheets),
60 pages (30 sheets), and 55 pages (28 sheets). The page ranges you’d select in your
software application’s print dialog box are: 1-60, 61-120, and 121-175.
If your long document has an odd number of pages, make sure you print even
numbers of pages for the first sections and print an odd number for the last section.
That way, if you have a blank page, it will appear at the end of your document.
Follow these steps:
1. Load plain paper or another double-sided media in your printer.
2. Open your printer software as described on page 6 for Windows and page 10 for
Macintosh.
3. Windows: Choose Double-Sided Printing on the EPSON Stylus COLOR 880
Properties Layout tab.
Macintosh: Choose Double-Sided Printing in the Page Setup dialog box.
4. Start printing. The printer prints all the odd-numbered pages first, starting with
page 1.
17
When the first side of all the pages has printed, you see a window on your screen
telling you to reload the paper.
5. Reload the entire stack of paper, without changing the order of the pages, and
insert it in the printer with the printed side down, with the top edge first, as
shown.
6. Click Resume.
The printer prints the even-numbered pages.
For an animated demonstration of double-sided printing, watch the
printer movies on this topic, as described on page 4.
Using Special Papers
How can you get the best-looking photos, most vivid colors, and sharpest text? Always
use EPSON’s special ink jet papers. To show you how much difference EPSON paper
can make, we’ve included some free samples in the EPSON Photo Quality Media
Pack. Instructions for printing on the samples are given in the following sections.
For a list of EPSON special ink jet papers and ordering information, see the inside
back cover.
18
EPSON Matte Paper - Heavyweight
EPSON Matte Paper - Heavyweight has a professional-looking, flat matte finish for
printing photos and graphics on a non-glossy surface. Load up to 20 sheets as
described on page 5, including a support sheet beneath the stack. Before printing,
select Matte Paper - Heavyweight as the Media Type.
EPSON Photo Paper
You can use EPSON Photo Paper to print photographs that look almost as good as
the ones you get from film processing. Photo Paper is available in a variety of sizes.
Keep the following in mind when using EPSON Photo Paper:
■
■
Always load the paper with the whiter (glossier) side facing up.
Load up to 20 sheets of 4 × 6-inch, letter-size, or A4-size Photo Paper, or 1 sheet
of Panoramic paper. Use a support sheet if it is included in the paper package.
■
Select Photo Paper as the Media Type setting.
■
To keep your printouts looking their best, store them in a resealable plastic bag or
other airtight covering and protect them from heat, humidity, and direct sunlight.
Return unused paper to the original package as soon as you finish printing.
Preserving Photos on EPSON Photo Paper
EPSON Photo Paper has been specially formulated to work with EPSON’s ink to
create prints that last as long as traditional photographs when protected from light in
photo albums or similar archival conditions.
When you display your EPSON Photo Paper prints in picture frames or mounted on
the wall, the paper provides extra UV (ultraviolet) light protection so your prints will
last longer than prints on other ink jet photo papers. Depending on the type and
intensity of the light your print is exposed to, a print on EPSON Photo Paper may
last two or more years before noticeable fading occurs. Fade resistance could decrease
in intense light conditions or increase if your print is protected by glass or special
laminates.
19
Choosing the Correct Media Type Setting
Before printing, always check the Media Type setting in
your printer software. See the table below for the setting
you should use.
The printer uses the Media Type setting to adjust the
ink coverage for the type of paper you are using.
The Media Type setting for your paper may not be the
same as the name of your paper. To be sure you are using the correct setting, see the
table below or the instructions that came with your paper.
For this paper . . .
Select this Media Type setting . . .
Plain paper sheets or envelopes
Plain paper
EPSON 360 dpi Ink Jet Paper
360 dpi Ink Jet Paper
EPSON Iron-On Cool Peel Transfer Paper
EPSON High Quality Ink Jet Paper
Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Photo Paper
Photo Paper
EPSON Photo Quality Glossy Paper
EPSON Glossy Photo Greeting Cards
EPSON Premium Glossy Photo Paper
Premium Glossy Photo Paper
EPSON Photo Quality Glossy Film
Photo Quality Glossy Film
EPSON Photo Stickers®
EPSON Ink Jet Transparencies
Ink Jet Transparencies
EPSON Matte Paper - Heavyweight
Matte Paper - Heavyweight
If any paper you buy comes with a cleaning sheet, don’t use the
cleaning sheet with this printer; it may jam inside the printer.
The availability of paper types varies by location.
20
Maintaining Your Printer
This section describes maintenance procedures to keep your printer working at its best
and preparation steps for moving your printer. Follow the instructions here for:
■
cleaning the print head (below)
■
replacing an ink cartridge (on page 23)
■
aligning the print head (on page 28)
■
cleaning the printer (on page 29)
■
transporting the printer (on page 30)
For more details, watch your Fix-it Flix movies, as described on page 4, and read your
electronic Reference Guide, as described on page 2.
Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are missing from the
image, you may need to clean the print head. This unclogs the nozzles so they can
deliver ink properly.
Cleaning the print head uses ink, so clean it only if print quality declines. You can
clean the print head using the Head Cleaning utility (when the printer is connected to
a local port, not over a network), as described below. You can also clean the print head
using the printer’s control panel buttons, as shown in your Fix-it Flix movies and
described in your Reference Guide.
When you don’t turn on your printer for a long time, the print quality
can decline. It’s a good idea to turn on your printer at least once a
month to maintain good print quality.
If any paper you buy comes with a cleaning sheet, don’t use the
cleaning sheet with your printer; it may jam inside the printer.
Follow these steps to run the Head Cleaning utility:
1. Make sure the printer is turned on but not printing, and both the B black and
A color ink out lights are off. (If an ink out light is flashing, replace the ink
cartridge instead.)
21
2. If you have an application running, access the printer settings dialog box as
described on page 6 (Windows) or page 10 (Macintosh).
Or, with Windows, click Start, point to Settings, then select Printers. Right-click
your EPSON Stylus COLOR 880 printer icon in the Printers window. Then
select Properties in Windows 98 or Windows 95, Document Defaults in
Windows NT, or Printing Preferences in Windows 2000.
3. Windows: Click the Utility tab.
Macintosh: Click the
Utility button.
4. On the Utility menu, click the Head Cleaning
button.
5. Follow the instructions on the screen to clean the print head. Cleaning takes
about 30 seconds, during which the printer makes some noise and the Ppower
light flashes.
Never turn off the printer while the Ppower light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.
6. When the Ppower light stops flashing, run a nozzle check to confirm the print
head nozzles are clean and reset the cleaning cycle.
Make sure paper is loaded in the printer and click Print nozzle check pattern.
Then click Next. The nozzle check pattern prints (see below for details).
7. If the nozzle check pattern has no gaps in its dots, click Finish.
If the pattern is missing dots, click Clean to clean the print head again. If you
don’t see any improvement after cleaning three or four times, check the solutions
in “Problems Getting Good Print Quality” on page 36. You can also turn the
printer off and wait overnight—this allows any dried ink to soften—and then try
cleaning the print head again.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print.
Each staggered horizontal and straight vertical
line should be complete, with no gaps in the dot
pattern. If your printout looks okay, you’re
done.
If any dots are missing, as shown, clean the print
head again; see page 21 for instructions.
22
missing dots
missing dots
missing dots
Replacing an Ink Cartridge
When the B black or A color ink out light flashes, the indicated cartridge is low on
ink. This is a good time to make sure you have a new cartridge. When the light stays
on, the cartridge is empty and you need to replace it.
You cannot print if either ink cartridge is empty. Leave the empty
cartridge installed in the printer until you have obtained a replacement.
Otherwise the ink remaining in the print head nozzles may dry out.
Use these EPSON ink cartridges within six months of installing them and before the
expiration date on the package:
■
Black ink cartridge: T019201 (U.S.), T019311 (Canada)
■
Color ink cartridge: T020201 (U.S.), T020311 (Canada)
To ensure good results, use genuine EPSON ink cartridges and do not
refill them. Other products may cause damage to your printer not
covered by EPSON’s warranty.
When you need new ink cartridges, contact your dealer or call EPSON at
(800) 873-7766 or visit the EPSON Store™ at www.epson.com (U.S. sales only). In
Canada, please call (800) 873-7766 for dealer referral.
Before you replace a cartridge, be sure to read the precautions below.
If you need to replace an ink cartridge before the lights flash (because the ink is too
old, for example) follow the instructions in “Replacing an Outdated Ink Cartridge”
on page 26.
Ink Cartridge Precautions
Keep ink cartridges out of the reach of children and do not drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water.
To avoid damaging the printer, never move the print head by hand.
Don’t open the clamp or remove a cartridge except to replace it with a new
one. Once you remove a cartridge, you can’t reuse it, even if it contains ink.
You must remove the yellow tape from the top of the cartridge or you will
permanently damage it. Don’t try to remove the clear seal underneath the
cartridge.
23
Removing and Installing Ink Cartridges
You can replace a cartridge when the B black or A color ink out light is either
flashing or on. (If you perform these steps when both ink out lights are off, the printer
cleans the print heads as described on page 21.)
Be sure you have a new ink cartridge before you begin. Once you start the ink
cartridge replacement procedure, you must complete all the steps in one session.
Follow these steps to replace ink cartridges:
1. Make sure the printer is turned on and not printing (the Ppower light should be
on, but not flashing), then open the printer cover.
2. Press the B A cleaning button and hold it for about three seconds until the print
head moves left and the Ppower light begins flashing.
3. Pull up the ink cartridge clamp. The
cartridge rises up from its holder. (The
illustration shows color ink cartridge
replacement. To replace the black ink
cartridge, lift up only the smaller clamp
on the left.)
4. Lift the cartridge out of the printer and
dispose of it carefully.
5. Unwrap the new ink cartridge. Then remove
only the yellow part of the tape seal on top.
black cartridge
24
color cartridge
6. Tilt the new cartridge forward slightly as you
place it in the holder, with the label facing up
and toward the back of the printer. Hang the
tabs at the back of the cartridge on the hooks.
Don’t place the cartridge under
the hooks; you may damage
the clamp when you close it.
7. Press down the ink cartridge clamp until it
locks in place, but don’t press down on the
cartridge itself.
8. If you need to replace the other ink cartridge,
repeat steps 3 through 7 before continuing
with step 9.
9. Press the B A cleaning button and close the
printer cover. The printer moves the print
head and begins charging the ink delivery system.
The Ppower light flashes, and the printer makes noise. Charging takes about
30 seconds. When it’s finished, the Ppower light stops flashing and stays on.
Never turn off the printer while the Ppower light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.
25
Replacing an Outdated Ink Cartridge
When an ink cartridge is more than six months old, you may need to replace it if you
notice that your printouts don’t look as good as they used to. If print quality doesn’t
improve after cleaning and aligning the print head, you can replace one or both
cartridges.
Follow these steps to replace an ink cartridge before the B black or A color ink out
light is flashing or on:
1. Make sure the printer is turned on and not printing (the Ppower light should be
on, but not flashing), then open the printer cover.
2. Press the S load/eject button and hold it for about three seconds until the print
head moves left and the Ppower light begins flashing.
3. Pull up the ink cartridge clamp. The
cartridge rises up from its holder. (The
illustration shows color ink cartridge
replacement. To replace the black ink
cartridge, lift up only the smaller clamp
on the left.)
4. Lift the cartridge out of the printer and
dispose of it carefully.
5. Unwrap the new ink cartridge. Then remove
only the yellow part of the tape seal on top.
black cartridge
26
color cartridge
6. Tilt the new cartridge forward slightly as you
place it in the holder, with the label facing up
and toward the back of the printer. Hang the
tabs at the back of the cartridge on the hooks.
Don’t place the cartridge under
the hooks; you may damage the
clamp when you close it.
7. Press down the ink cartridge clamp until it
locks in place, but don’t press down on the
cartridge itself.
8. If you need to replace the other ink cartridge,
repeat steps 3 through 7 before continuing
with step 9.
9. Press the S load/eject button again and close
the printer cover. The printer moves the
print head and begins charging the ink delivery system.
The Ppower light flashes and the printer makes noise. Charging takes about
30 seconds. When it’s finished, the Ppower light stops flashing and stays on.
Never turn off the printer while the Ppower light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.
27
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may need to align the print
head. Your printer must be connected to a local port, not on a network, to use the
Print Head Alignment utility.
Follow these steps:
1. Make sure the printer is turned on, but not printing, and letter-size paper is
loaded.
Load paper that’s at least 8.27 inches (210 mm) wide to prevent ink
from spraying inside the printer and smudging your printouts.
For the best results, load EPSON ink jet paper in the printer whenever
you check the print head alignment.
2. If you have an application running, access the printer settings dialog box as
described on page 6 (Windows) or page 10 (Macintosh).
Or, with Windows, click Start, point to Settings, then select Printers. Right-click
the EPSON Stylus COLOR 880 icon in the Printers window. Select Properties in
Windows 98 or Windows 95, Document Defaults in Windows NT, or Printing
Preferences in Windows 2000.
3. Windows: Click the Utility tab.
Macintosh: Click the
Utility button.
4. You see the Utility menu. Click the Print Head Alignment
button.
5. Follow the instructions on the screen to print a test page.
6. Select the most precise alignment pattern from the choices on the test page. Enter
the number of the best aligned pattern following the instructions on the screen.
You may need to repeat steps 5 and 6 more than once to align your print head
completely.
28
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
Follow these steps:
1. Turn off the printer, unplug the power cord, and disconnect the printer cable.
2. Remove all the paper from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth. Use a soft brush to clean
dust or dirt on the sheet feeder.
4. Clean ink out of the printer’s interior with a soft, damp cloth.
Don’t touch the gears inside the printer.
Never use a hard or abrasive brush, or alcohol or thinner for cleaning;
they can damage the printer components and case.
Don’t get water on the printer components and don’t spray lubricants
or oils inside the printer.
Don’t use any cleaning sheets included with special media; they may
jam inside the printer.
29
Transporting the Printer
If you move your printer some distance, you need to prepare it for transportation in
its original box. Follow these steps:
To avoid damage, always leave the ink cartridges installed when
transporting the printer.
Be sure to remove the tape used in step 4 after installing the printer in
its new location.
1. Turn on the printer, wait until the print head locks in the far right position, then
turn off the printer.
2. Unplug the power cord from the electrical outlet. Then disconnect the printer
cable from the printer.
3. Remove any paper from the printer and remove the paper support.
4. Open the printer cover. Secure the ink
cartridge holder to the printer with tape as
shown, then close the printer cover.
Tape the ink cartridge holder
to the printer case
5. Push in the output tray extension and close
the tray.
6. Repack the printer and attachments in the
original box using the protective materials
that came with it. See your Start Here
poster.
Keep the printer level as you transport it.
After transporting the printer, remove the tape securing the print head and test your
printer. If you notice a decline in print quality, clean the print head (see page 21); if
output is misaligned, align the print head (see page 28).
30
Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■
First see “Diagnosing Printer Problems” on page 32 to help determine what the
cause of the problem may be.
■
Then see “Problems and Solutions” on page 34 for solutions to common setup,
software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible
updates to your printer driver. Visit www.epson.com and check the section
for your product to see if there is a new driver available for downloading to
your computer. To check the version number of your current driver, access
the driver as described on page 6 for Windows or page 10 for Macintosh;
the version number is shown below the EPSON logo.
Identifying Printer Parts
If you need help identifying the parts of the printer, refer to these illustrations:
sheet
feeder
left edge
guide
paper support
right edge guide
printer
cover
output
tray
output tray
extension
ink cartridge holders
control panel
thickness
lever
31
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 33.
Checking the Control Panel Lights
paper out light
color ink out light
power light
black ink out light
cleaning button
power button
P is on
The Ppower light is on when the printer is on and ready to print. It
flashes when the printer is receiving a print job, charging ink, or
cleaning the print head.
S flashes and
When the S paper out light flashes and both ink out lights come on,
you have a paper jam. Press the S load/eject button to try to clear the
jam. If that doesn’t work, turn off the printer and gently pull out all the
paper. Make sure none of the sheets are curled, creased, old, stuck
together, or too thin. Then reload the paper, turn on the printer, and
press the S load/eject button to resume printing.
S is on
When the S paper out light comes on, your paper is out or incorrectly
loaded. Make sure none of the sheets are curled, creased, old, stuck
together, or too thin. Then reload the paper and press the S load/eject
button to resume printing.
B or A flash
When an ink out light flashes, your ink supply is low. Make sure you
have a replacement cartridge.
B or A are on
When an ink out light comes on, you need to replace the ink cartridge.
See page 23 for instructions.
P and S flash
and
B and A are on
When the Ppower and S paper out lights flash, and one or both of the
ink out lights come on, jammed paper may be blocking movement of
the print head or you may not have removed the yellow tape seal from
the installed ink cartridge(s). Turn off the printer, open the cover, and
check inside for any jammed paper. Then turn the printer back on. If an
ink out light remains on and the print head moves into replacement
position, replace the ink cartridge(s) as described on page 26. If the
lights still flash and/or come on, contact your dealer or EPSON; see
page 41 for contact information.
B and A are on
32
load/eject
button
P
S B A flash
When all the lights flash, your printer may have an internal error. Make
sure you removed all the packing material as described on the Start
Here poster. Then turn off the printer, wait a few seconds, and turn it
on again. If the lights still flash, contact your dealer or EPSON; see
page 41 for contact information.
P
S B A are off
When all the lights are off, the printer is not receiving power. Try these
solutions:
■
Make sure the printer is turned on.
■
Turn off the printer, plug in the power cord securely, and turn on
the printer again.
■
Make sure the outlet is operable and is not controlled by a switch
or timer. If in doubt, try using another outlet.
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
itself or some other source. Follow these steps:
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure paper is loaded in the printer.
4. Hold down the S load/eject button, then press and release the Ppower button.
Continue holding down the S load/eject button until the Ppower light starts to
flash, then release it.
The printer prints one page showing its ROM
version number, ink counter, and a nozzle check
pattern. Only the nozzle check pattern is shown
below. (If the pattern has gaps in its dots, you
need to clean the print head; see page 21.)
5. To end the check, turn off the printer after it prints the check page. Then
reconnect the interface cable and turn on your printer and computer.
If the check page prints, the problem probably lies in your software settings, the
interface cable, or your computer.
If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” beginning on page 34. If nothing
seems to work, contact your dealer or EPSON as described on page 41.
33
Problems and Solutions
Below are some basic troubleshooting tips if you have any problems setting up your
printer, installing software, getting good print quality, feeding paper, or other
miscellaneous problems.
Problems Setting Up
the Printer or Installing
Software
You’re having problems installing the
printer software.
The printer started making noise
after ink cartridge installation.
■
■
■
■
34
The first time you install ink
cartridges, the printer must charge its
ink delivery system for a couple
minutes. Wait until charging finishes
(the Ppower light stops flashing)
before you turn off the printer. If you
turn off the printer while it’s
charging, it begins charging again the
next time you turn it on and uses
more ink than necessary.
Make sure the ink cartridge clamps
are locked down completely and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect it,
and turn it on again.
If the printer stops moving or
making noise, but the Ppower light
is still flashing after 5 minutes, turn
off the printer. If the light is still
flashing when you turn it back on,
see “Where To Get Help” on
page 41.
■
■
Carefully follow the instructions on
the Start Here poster.
Make sure your printer is turned on
and the printer cable is securely
connected to the printer and
computer.
Make sure you’ve closed all other
applications, including any screen
savers. Then try installing the
software again.
Your printer icon doesn’t appear in
the Chooser (Macintosh).
■
Your Macintosh has extension
conflicts. Disable Quick Draw GX in
the Extensions Manager. Make sure
EPSON Monitor3 and SC 880 are
enabled, and then restart your
Macintosh.
■
You may have too many items in the
Chooser. Delete any unused items
and check the Chooser again.
You can’t install the USB Printer
Device driver for Windows 98 or
Windows 2000.
■
Make sure your computer and cable
meet the system requirements on
page 43.
■
■
■
Make sure that the Universal Serial
Bus Controller is working properly in
the Device Manager. For details, see
your computer documentation. If it
is not working properly, contact your
computer dealer.
In Windows 2000, do not select
Block under Control Panel > System
> Hardware > Driver Signing, or
your driver installation will not be
completed. Select Ignore or Warn
instead.
If you use a USB hub, connect the
printer to the first tier of the hub, or
connect the printer to the computer’s
USB port directly.
You can’t install software or USB
drivers in Windows 2000 or
Windows NT.
If you see an error message or the
software doesn’t install correctly, you
may not have software installation
privileges. Contact your System
Administrator.
Problems with Printing
Only the Ppower light is on, but
nothing prints.
■
Make sure the interface cable is
connected securely and that the cable
meets the system requirements on
page 43.
■
Run a printer check as described on
page 33. If the check page prints,
make sure your printer and
application software are installed
correctly.
■
If you’re printing on a network, you
need to set up your printer for
network printing, as described in
your electronic Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 21.
Printing is too slow.
You’re printing over a network.
See your electronic Reference Guide for
instructions on configuring your
printer for use on a network.
Make sure your system meets the
requirements listed on page 43. If
you’re printing a high-resolution image,
you need more than the minimum
requirements listed.
You may also need to:
■
Clear space on your hard disk or run
a defragmentation utility.
■
Close open applications that you’re
not using.
■
Increase your system’s memory
(RAM).
35
For the fastest printing, try the
following:
■
Choose Black ink if your document
doesn’t include color.
■
Set the Quality/Speed slider to
Speed.
■
In the printer software’s Advanced
dialog box, turn MicroWeave off
and turn High Speed on.
■
If you’re using the parallel port,
enable ECP/DMA mode on your
computer’s parallel port for
maximum print speeds. See your
computer documentation or the
manufacturer for instructions.
Your printer makes noise when you
turn it on or after it has been sitting
for a while.
Your printer is performing routine
maintenance.
Problems Getting Good
Print Quality
You see banding (light lines).
36
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 21.
■
Make sure the Media Type setting
matches the paper you loaded. See
page 20 for guidelines.
■
Make sure the printable side of the
paper is face up. It is usually whiter
or shinier.
■
If either ink out light is flashing,
replace the ink cartridge; see page 23.
If your ink cartridge is more than six
months old, see page 26 for
replacement steps.
■
Try using Automatic mode. See
page 7 (Windows) or page 11
(Macintosh) for instructions.
■
Run the Print Head Alignment
utility. See page 28 for instructions.
■
Turn off High Speed printing in the
printer software.
■
Make sure the paper thickness lever is
in the 0 position, as shown below.
Set the lever to the + position when
you print on thicker paper or
envelopes.
Your printout is blurry or
smeared.
■
■
■
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 21.
■
Use a support sheet with special
media, or try loading your media
one sheet at a time.
Make sure the ink cartridges aren’t
low on ink. To replace an ink
cartridge, see page 23.
■
Make sure your paper or media meets
the specifications listed in
your electronic Reference Guide.
Make sure the Media Type setting
matches the paper you loaded. See
page 20 for guidelines.
■
Make sure your paper isn’t damaged,
old, dirty, or loaded face down. If it
is, reload a new stack of paper with
the printable side up; it is usually
whiter or shinier than the other side.
Make sure your paper isn’t damp or
loaded face down (the printable side
should be loaded face up). If it’s
damp, reload a new stack of paper.
■
Use EPSON papers to ensure proper
saturation and absorption of EPSON
inks. Non-EPSON media may not
be compatible and may produce ink
bleeding or pooling.
■
Run the Print Head Alignment
utility. See page 28 for instructions.
■
Your printout is faint or has gaps in
the image.
Check the paper thickness lever
position. If it’s in the + position,
your printer is set for thicker paper
or envelopes and your image may
smear. For most papers, set the paper
thickness lever to the 0 position, as
shown to the left.
You see wrong or missing colors.
■
Make sure the Ink setting is set to
Color for color images and your
application is set for color printing.
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 21.
■
If either ink out light is flashing,
replace the ink cartridge; see page 23.
If your ink cartridge is more than six
months old, see page 26 for
replacement steps.
37
■
If you’re printing a high-resolution
image, turn off PhotoEnhance.
■
Run the Print Head Alignment
utility. See page 28 for instructions.
■
Try using Automatic mode. See
page 7 (Windows) or page 11
(Macintosh) for instructions.
■
You may need to increase the image
resolution or print it in a smaller size;
see your software documentation.
■
Make sure your printer and port are
selected in your software.
■
Your printed colors can never
exactly match your on-screen colors.
However, you can use a color
management system to get as close as
possible. For information, see your
electronic Reference Guide.
Problems with Paper
Feeding
Too many copies are printing.
Make sure that the Copies settings in
your printer software and application
aren’t set for multiple copies.
You see incorrect characters.
■
Make sure the interface cable is
securely connected and that it meets
the system requirements on page 43
or page 44. Then try printing again.
■
Make sure your printer is selected in
your application, or as the Windows
default printer or the current printer
in the Macintosh Chooser.
■
Make sure there aren’t any stalled
print jobs. If there are, delete them
and then try printing again. See your
electronic Reference Guide for
instructions.
■
If you’re using a printer switch box,
connect the printer directly to your
computer and try printing again.
Paper doesn’t eject fully or is
wrinkled.
■
If the paper doesn’t eject fully, you
may have set the wrong paper size.
Press the S load/eject button to eject
the paper. Then select the correct
paper size in your application or
printer software.
■
If it’s wrinkled when it ejects, the
paper may be damp or too thin.
Paper doesn’t feed.
Remove the stack of paper from the
sheet feeder. Check that the paper:
■
■
Your printout is grainy.
38
■
Try using a higher quality paper.
■
Set the Quality/Speed slider to the
Quality setting in your printer
software; see page 7 (Windows) or
page 11 (Macintosh).
■
■
Isn’t curled or creased
Isn’t too old
Isn’t loaded above the arrow on the
left edge guide
Isn’t jammed inside the printer.
(If the S paper out light is flashing,
paper is jammed.)
When you reload the paper, make sure
the left edge guide fits the paper.
Paper jams inside the printer.
Turn off your printer, open the cover,
and remove all the paper that’s inside,
including any small pieces that may
have torn off. If paper jams frequently:
■
■
■
■
Use smooth, high-quality paper,
loaded printable side up.
Fan the stack and then even the edges
before loading it.
Don’t load paper above the arrow
mark on the left edge guide.
Place the paper against the right edge
guide and slide the left edge guide
against your paper.
Multiple pages feed at once.
The image size or position is
incorrect.
Make sure the paper and/or layout
options are set correctly.
The image is inverted, as if viewed in
a mirror.
Turn off Flip Horizontal in the printer
software or the mirror setting in your
application software. (If you’re printing
on EPSON Iron-On Cool Peel
Transfer Paper, the image should be
inverted so it irons on correctly.)
The printer prints blank pages.
■
Make sure your printer is selected in
your application, or as the Windows
default printer or the current printer
in the Macintosh Chooser.
■
Make sure the paper size settings in
the printer software are correct. See
the electronic Reference Guide for
instructions.
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 21.
Remove the stack of paper, then:
■
Make sure the paper isn’t too thin.
■
Fan the edges of the stack of paper to
separate the sheets.
To reload the paper, see page 5.
Solving Miscellaneous
Printout Problems
The margins are incorrect.
■
Make sure the paper size settings in
your printer software are correct. See
the electronic Reference Guide for
instructions.
■
Check your software documentation
for instructions on selecting the
correct margins for your paper size.
The margins must be within the
printable area of the page. See
“Specifications” in your electronic
Reference Guide for information.
39
Uninstalling Printer Software
Windows
1. Double-click
My Computer, then double-click the Control Panel icon.
2. Double-click Add/Remove Programs. Click EPSON Printer Software in the
program list, then select your EPSON Stylus COLOR 880 printer icon.
3. Click the Add/Remove button (Change/Remove button in Windows 2000) and
follow the instructions.
4. If you’re using the USB port in Windows 98, click EPSON USB Printer Devices
in the program list; then click the Add/Remove button.
5. Restart your computer.
Macintosh
1. Insert your printer software CD-ROM. Then double-click the EPSON
CD-ROM icon and double-click the EPSON icon. You see the Main Menu.
2. Click Install Printer Driver. On the installer screen, click the arrow in the Easy
Install list at the top and select Uninstall. Then click the Uninstall button at the
bottom and follow the instructions. Restart your Macintosh.
Reinstalling Printer Software
Before reinstalling your printer software, first uninstall it as described above. Then see
your Start Here poster for detailed instructions on installing your printer software.
40
Where To Get Help
If you need help with your printer or its software, including EPSON Software™ Film
Factory,™ see the contact information below. For help with the creative applications
on the printer software CD-ROM, see page 42 for contact information. If you need
help using other software with an EPSON product, see the documentation for that
software for technical support information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
http://www.epson.com. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
EPSON E-MAIL
Technical Support
To receive technical advice through e-mail, go to
http://www.epson.com and complete the form under the
troubleshooting tab, as requested.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.
41
To speak to a technical support representative, dial:
■
U.S.: (562) 276-7564, 6 AM to 8 PM, Pacific Time, Monday through Friday and
7 AM to 4 PM, Saturday
■
Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday
and 7 AM to 4 PM, Saturday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON Stylus Color 880, EPSON Stylus Color 880i, or EPSON
Stylus Color 83)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at
(800) 873-7766 or visit the EPSON Store at www.epson.com (U.S. sales only). In
Canada, please call (800) 873-7766 for dealer referral.
Creative Software Technical Support
If you need help with the creative software on the printer software CD-ROM, please
contact the manufacturer, as listed below:
Software
Web site
Email
Telephone
ArcSoft
PhotoImpression
2000
http://www.arcsoft.com
support@arcsoft.com
(510) 440-9901
8:30 AM to
5:30 PM, PST
http://support.trellix.com
—
(503) 684-4647
8:00 AM to
12:00 PM, PST
ArcSoft
PhotoMontage 2000
Trellix Web
42
Requirements and Notices
This chapter includes system requirements, safety instructions, legal notices, and other
important information.
Windows System Requirements
To use your printer and its software, your system should have:
■
An IBM® compatible PC with at least a 486/66 MHz (for Windows 98, Windows Me, or
Windows 2000) or 486/25 MHz (for Windows 95 or Windows NT® 4.0) processor
(Pentium® processor recommended)
■
Microsoft Windows 95, Windows 98, Windows Me, Windows 2000, or Windows
NT 4.0
■
At least 16MB of RAM (32MB for Windows 95, Windows 98, or Windows Me, or
64MB for Windows 2000 or Windows NT 4.0 recommended)
■
At least 50MB of free hard disk space (100MB recommended)
■
VGA or better display adapter and monitor
■
Double-speed (2x) CD-ROM drive (quad-speed [4x] or faster recommended) for
installing the printer software
■
For parallel connection: a high-speed, bidirectional, IEEE-1284 compliant parallel cable
(6 to 10 feet long) with a D-SUB, 25-pin, male connector for your computer and a
36-pin, Centronics® compatible connector for the printer
For USB connection: a computer running Windows 98 or Windows 2000 with a
Windows compliant USB port and a shielded USB “AB” cable from Series A (computer)
to Series B (printer), up to 6.5 ft. (2 meters) long.
Using an improperly shielded USB cable—especially a cable more than 6.5 ft.
(2 meters) long—may cause the printer to malfunction.
43
Macintosh System Requirements
To use your printer and its software, your system should have:
■
An Apple® iMac™ series, Power Macintosh® G3 or G4 with USB port
■
Mac® OS 8.5.1 or later
If your iMac is running OS 8.1, you’ll need to upgrade your operating system before
installing your printer software. If your iMac is running OS 8.5.1, Apple recommends
that you install iMac Update 1.1. To find out which operating system your iMac is
running, select About This Computer from the Apple menu.
■
At least 16MB of available RAM (32MB recommended)
■
At least 50MB of free hard disk space (100MB recommended)
■
VGA or better display adapter and monitor
■
Double-speed (2x) CD-ROM drive (quad-speed [4x] or faster recommended) for
installing the printer software
■
A shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 6.5 ft.
(2 meters) long
Using an improperly shielded USB cable—especially a cable more than 6.5 ft.
(2 meters) long—may cause the printer to malfunction.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. The EPA
ENERGY STAR office equipment program is a voluntary partnership with the computer and
office equipment industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution
caused by power generation.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure you use the
printer safely and effectively:
■
Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid
on the printer.
Always turn off the printer using the Ppower button. Don’t switch off the power strip,
or unplug the printer until the Ppower light is off.
44
■
Do not place the printer on an unstable surface or near a radiator or heating vent or in direct
sunlight.
■
Do not block or cover the openings in the printer’s case or insert objects through the slots.
■
Use only the type of power source indicated on the printer’s label.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
■
Place the printer near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the printer, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.
■
Except as specifically explained in this manual, do not attempt to service the printer yourself.
■
Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been
dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change
in performance. Adjust only those controls that are covered by the operating instructions.
Ink Cartridge Safety Instructions
■
Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge
unpacked for a long time before use may result in reduced print quality.
■
Do not put your hand inside the printer or touch the cartridge during printing.
■
Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin,
wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
■
Keep ink cartridges out of the reach of children and do not drink the ink.
■
Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print
head.
■
Once you install an ink cartridge, do not open the clamp or remove the cartridge except to replace
it with a new one. The cartridge may become unusable otherwise.
■
Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use
up the ink cartridges within six months of installing them.
■
Do not shake an ink cartridge; this can cause leakage.
■
Do not move the print head by hand; otherwise you may damage the printer.
■
Before transporting the printer, make sure the print head is capped in the far right position and the
ink cartridges are in place.
45
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
46
Declaration of Conformity
DECLARATION of CONFORMITY
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers:
We:
EPSON AMERICA, INC.
Located at:
MS 6-43
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the
FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and
found to be compliant with the standards. Records maintained continue to reflect the equipment being produced
can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as
required by 47CFR §2.909 Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Trade Name:
EPSON
Type of Product:
Ink Jet Printer
Model:
P156A
47
Warranty
Epson America, Inc. Limited Warranty
What is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the Epson printer covered
by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s
specifications and will be free from defects in workmanship and materials for a period of one year from the date of
original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the
manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty for the EPSON
printer. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your EPSON printer prove defective during the warranty period,
please call the EPSON Connection at (562) 276-7564 (U.S.) or (905) 709-2567 (Canada) for warranty repair
instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine
whether the unit requires repair. If service is needed during the warranty period, Epson will, at its option, exchange or
repair the unit without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a
replacement printer to you, freight prepaid. You are responsible for securely packaging the defective printer and returning
it to Epson within five (5) working days of receipt of the replacement unit. You must provide a credit card number to
secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being
repaired, Epson will direct you to send your printer to Epson or its authorized service center. The printer will be fixed and
sent back to you. You are responsible for packing the printer and for shipping costs to and from the Epson authorized
service center. When warranty service involves the exchange of the product or of a part, the item replaced becomes Epson
property. The exchanged product or part may be new or refurbished to the Epson standard of quality. Epson’s liability for
replacement of the covered product will not exceed the original retail selling price of the covered product. Exchange
products or parts assume the remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. This
warranty does not cover damage to the Epson printer caused by parts or supplies not manufactured, distributed or
certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components or peripheral
devices added to the Epson printer after its shipment from Epson, e.g., dealer or user-added boards or components.
Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be
removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse,
improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper
electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized
Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS
AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE.
UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON
OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON
AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR
DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING
FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply
to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to
jurisdiction.
Epson America, Inc. • P.O. Box 93012 • Long Beach, CA 90809-3012
48
Index
Numerics
E
360 dpi Ink Jet Paper, 20
4 x 6-inch Photo Paper, 19
Economy setting, 15
Electronic manual, 2 to 3
E-mail technical support, 41
ENERGY STAR, 44
Envelopes, 16
EPSON
Accessories, 23, 42
automated telephone services, 41
Electronic support services, 41
help, 41 to 42
Monitor3, 12
papers, 18 to 20
Store, 42
World Wide Web site, 41
A
Accessories, 23, 42
Advanced settings, 13 to 16
Aligning print head, 28
Automatic mode, 7, 11
B
Background printing, 12
Banding, 16, 36
Blurry images, 37
Browser, 2
C
Cable, printer, 43, 44
Checking printer, 33
Cleaning
print head, 21 to 22
printer, 29
sheets, 20, 21, 29
Colors, incorrect, 37
Control panel, 32 to 33
Controlling printing, 8 to 9, 12
Copies setting, 38
Creative software, 42
Custom project types, 14 to 15
D
Default settings, Windows, 8
Digital signature, 35
Documentation, 1
Double-sided printing, 17 to 18
Driver signing, 35
Duplexing, 17 to 18
F
Faint images, 37
Fix-it Flix, 4
Flip Horizontal setting, 39
FTP, 41
G
Gamma setting, 16
Glossy media, 20
Graph setting, 15
H
Head Cleaning utility, 21 to 22
Help
creative software, 42
EPSON, 41 to 42
printer movies, 4
High Quality Ink Jet Paper, 20
High Speed setting, 36
High-resolution images, 38
49
I
O
ICM (Image Color Matching) setting, 15
Incorrect characters, 38
Incorrect colors, 37
Ink cartridge
replacing, 23 to 25
replacing outdated, 23, 26 to 27
safety instructions, 45
Ink Jet Transparencies, 20
Ink level, 9, 23
Ink setting, 7, 11
Internet, 41
Iron-On Cool Peel Transfer Paper, 20, 39
Orientation, 10
Outdated ink cartridges, 23, 26 to 27
L
Layout problems, 39
Lever, thickness, 16, 36, 37
Lights, 32 to 33
M
Macintosh
printer status, 12
printing with, 9 to 12
system requirements, 44
USB, 44
Maintaining printer, 21 to 29
Matte Paper - Heavyweight, 19, 20
Media Pack, EPSON, 18
Media Type setting, 7, 11, 20
MicroWeave setting, 36
Mirror images, 39
Monitor3, EPSON, 12
Monitoring ink level, 9, 23
Movies, printer, 4
Moving printer, 30
N
Network printing, 35
Nozzle check pattern, 22, 33
50
P
Page Setup dialog box, 10
Paper
EPSON, 18 to 20
feeding problems, 38
loading, 5 to 6, 9 to 10, 16, 17 to 18, 19
size, 9, 10, 12
thickness lever, 16, 36, 37
type, setting, see Media Type setting
Photo Paper, 19, 20
Photo Quality Glossy media, 20
Photo Quality Ink Jet Paper, 20
Photo Quality Media Pack, 18
Photo Stickers, 20
Preserving photos, 19
Previewing, 9, 12
Print dialog box, 6, 8
Print head
aligning, 28
cleaning, 21 to 22
Print Head Alignment utility, 28
Print quality problems, 36 to 38
Printable Area setting, 10
Printer
cable, 43, 44
check, 33
cleaning, 29
control panel, 32 to 33
features, 1
maintaining, 21 to 29
movies, 4
noise, 36
parts, 31
problems, 32 to 33, 34, 35
status, 9, 12
transporting, 30
Printing
advanced, 13 to 16
controlling, 8 to 9, 12
Macintosh, 9 to 12
Windows, 5 to 9
with custom project types, 14 to 15
Problems
installing software, 34
miscellaneous, 39
paper feeding, 38
print quality, 36 to 38
printing, 35 to 36
setting up printer, 34
Progress Meter, 9
Project types, custom, 14 to 15
Q
Quality/Speed setting, 7, 11
R
Reference Guide, 2 to 3
Reinstalling software, 40
S
Safety instructions, 44 to 45
Saving settings, 15
Smears, 16, 37
Software
creative, 42
reinstalling, 40
solving problems, 34 to 35
uninstalling, 40
Special effects, 15
Special papers, 18 to 20
sRGB (Standard Red Green Blue) setting, 15
Support, 41 to 42
System requirements, 43 to 44
T
Text/Graph setting, 15
Thickness lever, 16, 36, 37
Transfer Paper, Iron-On Cool Peel, 20, 39
Transparencies, 20
Transporting printer, 30
Troubleshooting, 31 to 39
Two-sided printing, 17 to 18
U
Uninstalling software, 40
USB, 35, 40, 43 to 44
Utilities
Head Cleaning, 21 to 22
Print Head Alignment, 28
W
Watermark, 9, 12
Windows
default settings, 8
printer status, 9
printing with, 5 to 9
system requirements, 43
USB, 40, 43
USB problems, 35
World Wide Web, 41
51
How To Order EPSON Ink and Paper
To order EPSON ink cartridges, paper, and other printing media, contact
your dealer or call EPSON at (800) 873-7766 or visit the EPSON Store at
www.epson.com (U.S. sales only). In Canada, please call (800) 873-7766 for
dealer referral.
EPSON Ink Cartridges
Black
Color
T019201 (U.S.), or T019311 (Canada)
T020201 (U.S.), or T020311 (Canada)
EPSON Papers
Paper name
Size
Part number
EPSON 360 dpi Ink Jet Paper
Letter (8.5 x 11 inches)
S041060
EPSON Photo Quality Ink Jet Paper
EPSON High Quality Ink Jet Paper
A4 (8.3 x 11.7 inches)
S041059
Letter (8.5 x 11 inches)
S041062/S041029
A4 (8.3 x 11.7 inches)
S041061
Legal (8.5 x 14 inches)
S041067
Letter (8.5 x 11 inches)
S041111
A4 (8.3 x 11.7 inches)
S041117
EPSON Photo Quality Ink Jet Cards
A6 (4.1 x 5.8 inches)
S041054
EPSON Photo Paper
4 x 6 inches
S041134
Letter (8.5 x 11 inches)
S041141
EPSON Photo Stickers Kit (CD-ROM/paper)
A4 (8.3 x 11.7 inches)
S041140
Panoramic (8.3 x 23 inches)
S041145
A6 (4.1 x 5.8 inches)
S041144-KIT
EPSON Photo Stickers (refill)
A6 (4.1 x 5.8 inches)
S041144
EPSON Photo Quality Glossy Film
Letter (8.5 x 11 inches)
S041072
EPSON Ink Jet Transparencies
A4 (8.3 x 11.7 inches)
S041071
A6 (4.1 x 5.8 inches)
S041107
Letter (8.5 x 11 inches)
S041064
A4 (8.3 x 11.7 inches)
S041063
EPSON Photo Quality Self Adhesive Sheets
A4 (8.3 x 11.7 inches)
S041106
EPSON Iron-On Cool Peel Transfer Paper
Letter (8.5 x 11 inches)
S041153/S041155
EPSON Photo Quality Glossy Paper
Letter (8.5 x 11 inches)
S041124
A4 (8.3 x 11.7 inches)
S041126
Letter (8.5 x 11 inches)
S041257
A4 (8.3 x 11.7 inches)
S041258
EPSON Premium Glossy Photo Paper
Letter (8.5 x 11 inches)
S041286
EPSON Glossy Photo Greeting Card Kit
Letter (8.5 x 11 inches)
S041267
EPSON Matte Paper - Heavyweight
The availability of paper types varies by location. Not all paper types match the Media
Type setting names in your printer software. See the chart on page 20, or the instructions
that came with your paper to select the correct Media Type setting.