Epson 875DCS Printer User Manual

Printer Basics
Printed on recycled paper
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON, EPSON Stylus, and Micro Piezo are registered trademarks of SEIKO EPSON CORPORATION.
PhotoEnhance is a trademark of Epson America, Inc.
Memory Stick is a registered trademark of Sony Electronics, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 2000 by Epson America, Inc.
ii
CPD-11115
8/00
Contents
Welcome!
About Your Documentation
Warnings, Cautions, Notes, and Tips
Viewing Your Electronic Printer Manual
Accessing Your Electronic Printer Manual
Navigating Your Electronic Printer Manual
Printing from Start to Finish
Printing with Windows
Loading Paper
Opening the Printer Software
Selecting Printer Software Settings
Controlling Printing
Printing on a Macintosh
Loading Paper
Opening the Printer Software
Selecting Printer Software Settings
Controlling Printing
Using PhotoEnhance, Custom, and Advanced Settings
Using PhotoEnhance
Using Custom Project Types
Using Advanced Settings
Using Advanced Color Management
Printing CMYK Format Files
Using Color Management Profiles
1
1
2
2
3
4
5
6
6
7
8
10
11
11
12
13
14
15
15
16
16
17
17
17
iii
Using Special Papers
EPSON Premium Glossy Photo Paper
EPSON Photo Paper
Matte Paper - Heavyweight
Envelopes
Selecting Your Paper Type
Taking Care of Your Photographs
18
18
22
25
25
26
27
Working with Your Memory Stick
29
30
30
31
33
34
34
35
36
38
41
44
46
Inserting and Removing the Memory Stick
Inserting Your Memory Stick
Removing the Memory Stick
If You Don’t Want to Start Image Expert Automatically. . .
Using Image Expert with Your Memory Stick
Viewing Photos on Your Memory Stick
What to Do If You See an Error Message
Copying Photos to Your Computer
Printing Photos on 4-Inch Wide Roll Paper
Printing Photos on 4 x 6-Inch Photo Paper
Using Adobe PhotoDeluxe with Your Memory Stick
Uploading Photos to Your Memory Stick
Maintaining Your Printer
Cleaning the Print Head
Examining the Nozzle Check Pattern
Replacing an Ink Cartridge
Removing and Installing Ink Cartridges
Aligning the Print Head
Cleaning the Printer
Transporting the Printer
iv
49
49
51
52
53
55
56
57
Problem Solving
Diagnosing Printer Problems
Checking the Control Panel Lights
Running a Printer Check
Identifying Printer Parts
Problems and Solutions
Problems Setting Up the Printer or Installing Software
Problems with Printing
Problems Getting Good Print Quality
Problems with the Memory Stick
Problems with Paper Feeding
Solving Miscellaneous Printout Problems
Uninstalling Printer Software
Uninstalling Windows 98 Software
Uninstalling Windows 2000 Software
Uninstalling Macintosh Software
Reinstalling Printer Software
Where To Get Help
EPSON Technical Support
EPSON Store
Bonus Photo Software Technical Support
Notices
Windows System Requirements
Macintosh System Requirements
ENERGY STAR Compliance
Important Safety Instructions
Ink Cartridge Safety Instructions
59
59
59
61
62
63
63
64
65
68
70
71
72
72
73
74
75
76
76
77
77
79
79
80
80
81
82
v
vi
Limited Warranty
Declaration of Conformity
FCC Compliance Statement
83
84
84
Index
85
Welcome!
As the perfect print partner for your Sony® Memory Stick® products, the EPSON
Stylus® Photo 875DCS makes it quick and easy to go from digital image capture to
brilliant digital image printing. Just insert your Memory Stick into the PC card
adapter included with your printer—your bonus photo software starts automatically
and lets you view the images on your Memory Stick.
You can also use a memory card that conforms to PCMCIA Flash
ATA standards with your printer. The instructions for using a Memory
Stick also apply to your memory card.
You will need to purchase an adapter compatible with your card to
replace the PC card adapter that came with the printer.
About Your Documentation
To set up your printer and install its software, see the Start Here poster. This book
contains system requirements, important safety information, and instructions on:
■
viewing your electronic printer manual
■
printing with Windows or on a Macintosh
■
using special papers
■
using your Memory Stick
■
maintaining the printer
■
solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer,
see your electronic Reference Guide. For instructions on viewing it, see page 2.
1
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
Viewing Your Electronic Printer Manual
Your printer software CD-ROM includes an electronic Reference Guide for your
printer. The manual is in HTML format, so you need a browser—such as Internet
Explorer 3.0 or later, or Netscape Navigator 3.0 or later—to view it. If you are using a
different browser, the pages may not display correctly. (A browser is not included on
the printer software CD-ROM.)
2
Accessing Your Electronic Printer Manual
You can view your electronic Reference Guide from the CD-ROM or copy it to your
hard drive and view it from there. Follow these steps:
1. Insert your printer software CD-ROM.
2. Windows: Double-click
My Computer, double-click your
DVD drive icon, then double-click the EPSON icon.
CD-ROM or
Macintosh: Double-click the EPSON CD-ROM icon, then the EPSON icon.
The Main Menu appears:
3. Click View Electronic
Documentation. The online
documentation menu appears:
4. You can either view the manual
from the CD-ROM (View
Reference Guide) or copy the
manual to your hard drive
(Install Reference Guide) and
view it from there. For details on
viewing the manual, see the next
section.
If you copied the manual to your hard drive, you can access it at any time, as follows:
Windows: Select Start, Programs, EPSON, and double-click ESP875DCS Guide.
Macintosh: Open the EPSON Stylus Photo 875DCS folder and double-click View
Reference Guide.
3
Navigating Your Electronic Printer Manual
When you first open the Reference Guide, you see this screen:
Click here to
expand the
table of
contents
Although the Welcome page identifies your electronic guide as the
EPSON Stylus Photo 875DC Reference Guide, the information it
contains also applies to the EPSON Stylus Photo 875DCS printer.
Click a topic on the left to expand the table of contents. After expanding the table of
contents, you can click on the topic you want to view.
If there’s a right arrow
Click the down arrow
Closed
list, click
to expand
Click to go
to topic
4
, click it to view subtopics, then click on a topic to go to it.
to close a subtopic list.
Printing from Start to Finish
Here’s what to do to print a basic document—such as a photograph, newsletter, or
memo—from loading the paper to selecting print settings to controlling the print job.
Follow the instructions in these sections:
■
“Printing with Windows” on page 6
■
“Printing on a Macintosh” on page 11
If you’re already familiar with EPSON ink jet printing, you can skip
ahead to these sections:
■
“Using PhotoEnhance, Custom, and Advanced Settings”
on page 15
■
“Using Advanced Color Management” on page 17
■
“Using Special Papers” on page 18
■
“Selecting Your Paper Type” on page 26
■
“Taking Care of Your Photographs” on page 27
If you want information about using your memory card with the
printer, go to “Working with Your Memory Stick” on page 29.
5
Printing with Windows
This section describes the basic steps for printing with Windows. (To print on a
Macintosh, see page 11.)
Loading Paper
Load paper only up
to this arrow
Slide paper against the
right edge guide
Make sure your printer and
computer are turned on.
Place your paper against the right
edge guide and slide the left edge
guide against the paper.
Keep the following in mind
when loading paper:
■
Load the printable side face
up. It’s usually whiter or brighter than the other side.
■
Load letterhead or preprinted paper into the printer top edge first.
■
Don’t load paper above the arrow on the left edge guide.
If you’re printing on roll paper, envelopes, or other special paper
sizes or types, see page 18 for loading instructions.
6
Opening the Printer Software
After you open your application program and create your document, you’re ready to
select your printer software settings.
From the File menu, click Print. You see your application’s Print window:
Click here to open
your printer software
Make the following selections on the Print window (your window may look slightly
different):
■
Make sure your EPSON Stylus Photo 875DCS printer model is selected.
■
Click the Properties button. (If you see a Setup, Printer, or Options button, click
it. Then click Properties on the next screen.)
If you click the print icon on your application’s toolbar instead of
selecting Print from the File menu, you may not get the option to
change the printer software settings before printing.
7
Selecting Printer Software Settings
Once you click Properties, you see your printer software Properties window.
The most important thing to remember is to select the type of paper you’re using. If
necessary, click the Main tab to display the settings shown below:
Select the type of paper you loaded
Select the ink color
Select Automatic mode
Select higher-quality or faster
printing
Click OK
Make the following settings on the Properties window:
8
■
Choose the paper you’re printing on (click the arrow
to scroll through the Media Type list). If you’re not
sure which setting to select, see page 26.
■
Set the Ink option to Color to print a color
document. To print a black text document, click
Black.
■
Set the Mode option to Automatic. It’s the easiest
way to get good printing results on all types of paper.
■
Set the slider in the Mode box to Quality or Speed to select high resolution or
faster printing. (The slider may not be available for your paper type.)
■
Click OK to return to your application’s Print dialog box.
For more information about printer settings, click the Help button. Or
you can right-click any item on the screen and then click What’s This?.
Selecting the Settings You Use Most Often
The printer settings you make apply only to the application you’re currently using. If
you usually print one type of document in different applications—for example,
photos taken with a digital camera—you can change the default printer settings for all
your programs. You do this using the Windows Printers utility:
1. Click Start, point to Settings, and
then select Printers.
2. Right-click the EPSON Stylus Photo
875DCS printer icon.
Right-click
your printer
icon . . .
3. Select Properties.
4. Click the Main tab.
5. Select the default settings you want to
use for all your applications. Click OK
when you’re finished.
then click
Properties
Remember, you can always change the default settings in your application when you
want to print different types of documents.
Another way to select a group of settings quickly is to save them as a group; see your
electronic Reference Guide (described on page 2) for details.
9
Controlling Printing
At the Print dialog box, click OK (or maybe Print) to start printing.
Click OK to start
printing
After a moment, the Progress Meter appears and shows the progress of your print job.
You can use the buttons to cancel, pause, or restart printing. You can also see how
much ink you have left and view printing tips.
Click to cancel printing
Does not appear if
you are printing
over a network
Click to pause or resume
printing
The color of ink with the
least amount left
determines the level for
all the colors shown
For more advanced printer settings, see pages 15 through 16. For more information
on printing—for example, previewing your printout, changing the paper size, or
adding a watermark—see your electronic Reference Guide (described on page 2).
10
Printing on a Macintosh
This section describes the basic steps for printing on a Macintosh. (To print with
Windows, see page 6.)
Loading Paper
Load paper only up
to this arrow
Make sure your printer and
computer are turned on.
Slide paper against the
right edge guide
Place your paper against the right
edge guide and slide the left edge
guide against the paper.
Keep the following in mind when loading paper:
■
Load the printable side face up. It’s usually whiter or brighter than the other side.
■
Load letterhead or preprinted paper into the printer top edge first.
■
Don’t load paper above the arrow on the left edge guide.
If you’re printing on roll paper, envelopes, or other special paper
sizes or types, see page 18 for loading instructions.
11
Opening the Printer Software
After you open your application program and create your document, you’re ready to
select your page setup and other printer software settings.
From the File menu, click Page Setup. You see your application’s page setup
window:
Verify your printer model here
Select your Paper Size,
Paper Source, Orientation, and
Printable Area settings
Click OK
Make the following selections on the page setup window (your window may look
slightly different):
12
■
Make sure your printer (SP 875DCS) is selected. (If the printer model is
incorrect, you need to select your printer in the Chooser; see the Start Here poster
for instructions.)
■
Select the correct Paper Size, Paper Source, Orientation, and Printable Area
settings for your document. See your electronic Reference Guide for details.
■
Click OK to close the page setup window and return to your application window.
Selecting Printer Software Settings
Now open the File menu and click Print. You see the main printer settings window
for your application (your window may look slightly different):
Select the type
of paper you
loaded
Select the
Ink color
Select Automatic mode
Select higher-quality or faster printing
The most important thing to remember is to select the type of paper you’re using.
Make the following settings:
■
Choose the paper you’re printing on (click the
arrow to scroll through the Media Type list).
If you’re not sure which setting to select, see
page 26.
■
Set the Ink option to Color to print a color
document. To print a black text document,
click Black.
■
Set the Mode option to Automatic. It’s the easiest way to get good printing results
on all types of paper.
■
Set the slider in the Mode box to Quality or Speed to select a high resolution or
faster printing. (The slider may not be available for your paper type.)
■
Click Print to print your document.
13
Controlling Printing
Once you’ve clicked Print, your document begins printing.
If you turned on background printing in the Chooser, you can select EPSON
Monitor3 from the Application menu at the right side of the menu bar to check the
progress of your print job. You see the EPSON Monitor3 dialog box:
Click to restart your print job
Click to pause printing
Click to cancel printing
Click on the
current print job
or
a waiting print
job . . .
Then click here to
view details and
control print job
priorities
If you’re not using background printing, but you need to
cancel the current print job, hold down the J key and press
the . (period) key.
For more advanced printer settings, see pages 15 through 16. For more information
on printing—for example, previewing your printout, changing the paper size, or
adding a watermark—see your electronic Reference Guide (described on page 2).
14
Using PhotoEnhance, Custom, and
Advanced Settings
When you’re printing special projects, you can customize your printer software
settings, as described in these sections:
■
“Using PhotoEnhance” below
■
“Using Custom Project Types” on the next page
■
“Using Advanced Settings” on the next page
For additional information on these settings, see the electronic Reference Guide, as
described on page 2.
Using PhotoEnhance
The printer software includes PhotoEnhance™ options that increase image brightness
and contrast to improve the appearance of low-resolution or under- or over-exposed
photos. You can also add special effects, such as Soft Focus.
If you’re printing high-resolution images, you may want to use the
Automatic setting instead; see page 8 (Windows) or page 13
(Macintosh).
PhotoEnhance does not affect your original image; it only affects
your printout. Printing with PhotoEnhance may take longer on some
systems and images.
Don’t select Roll Paper or Roll Paper (Zero Margins) as your Paper
Source setting; you can’t use these options with the PhotoEnhance
setting.
To use PhotoEnhance, you must select Color ink; you cannot turn on PhotoEnhance
with Black ink selected.
If your photograph was taken with a digital camera, you can select Digital Camera
Correction to give your printed images the appearance of photographs taken with a
film camera. For more fine-tuning, you can select from a list of specialized settings for
photographs, such as People or Nature, or special filters, such as Soft Focus or Sepia.
15
Using Custom Project Types
Your printer software includes custom project types with preset printing options. This
lets you quickly select the best settings for your particular type of document, or select
a color-matching method for your project. To access the project types, click Custom,
and click the Custom Settings list to open it. Then select from these project types:
■
Text/Graph: For printing graphics-intensive documents like presentations with
charts and graphs.
■
Economy: For printing rough drafts of text on plain paper. Saves ink.
■
ICM (Image Color Matching): For printing documents created in an ICM
compatible application.
■
sRGB (standard Red Green Blue; Windows only): For printing documents
created in an sRGB compatible application using sRGB colors, such as those
designed for the World Wide Web. See your Windows online help for details.
■
ColorSync (Macintosh only): For printing documents in conjunction with
ColorSync® compatible devices and applications.
Using Advanced Settings
For maximum control over your project, you can customize your print settings—such
as Print Quality, Halftoning, and Gamma—and use special effects.
To access these settings in your printer software, click Custom and then click the
Advanced button.
After you customize your print settings, you can save them as a group so you can reuse
them whenever you print a similar project.
The default Gamma setting of 1.8 provides the optimum contrast
quality for your photos. However, you can change it to either 1.5 (for
decreased contrast) or 2.2 (for increased contrast; recommended for
matching colors with sRGB devices).
16
Using Advanced Color Management
Here are some tips for using the advanced color management features of your printer
software. For more information, visit the EPSON web site at www.epson.com. If
you’re using an Adobe product, such as PhotoDeluxe or Photoshop,® also check the
Adobe Web site at www.adobe.com for more tips.
Printing CMYK Format Files
To print a file saved in CMYK (cyan, magenta, yellow, and black) format with
accurate colors, you first need to convert the file to RGB format. This is because your
printer software automatically converts RGB files to your printer’s 6-color CMYKcm
format (including light cyan and light magenta). If you send a CMYK format file to
print, you’ll get unexpected color results. To print with the correct colors, convert any
CMYK-format input files to RGB format before printing. For the best results, create
your original print files in the RGB color space. This larger color space transfers
directly to your printer without any loss of color information inherent in color space
conversions.
Using Color Management Profiles
If you’ll be printing in Adobe Photoshop using a color management profile created in
another program, you’ll need to turn off your printer software’s color management
features to get accurate results. If you use a profile but leave a color management
feature turned on, your colors won’t be correct. To turn off color management, follow
these steps:
1. Start your application, open the file you want to print, and load your color
management profile. (See your application documentation for details.)
2. To turn off your printer software color management, access your main printer
software dialog box; see page 7 (for Windows) or page 13 (for Macintosh).
3. Click Custom, then click Advanced. You see the Advanced dialog box.
4. Select the No Color Adjustment option on the top right of the dialog box.
5. Select the rest of your printer software settings and click OK.
17
Using Special Papers
How can you get the best-looking photos, most vivid colors, and sharpest text? Always
use EPSON’s special ink jet papers. To show you how much difference EPSON paper
can make, we’ve included some free samples.
You always need to choose the right Media Type setting for your paper. This ensures
that you’ll get the best print results on any kind of paper. See page 26 for a list of
Media Type settings for different kinds of paper.
For a list of EPSON special ink jet papers and ordering information, see the inside
back cover.
From time to time, it’s a good idea to check the EPSON Store™ at
www.epson.com to see if new types of media are available for your
printer.
EPSON Premium Glossy Photo Paper
EPSON Premium Glossy Photo Paper is a photographic-weight paper with a high
gloss finish suitable for photographic applications. Using genuine EPSON inks and
this paper, your prints will last for years when stored in an album or in normal indoor
display conditions in a glass frame.
You can turn your printer into a photo reproduction studio by printing continuous
4 × 6-inch snapshots, edge-to-edge, on the roll of Premium Glossy Photo Paper that
came with your EPSON Stylus Photo 875DCS. The following pages explain how to
load, remove, and store your roll paper.
You can also purchase letter-size Premium Glossy Photo Paper. For this size, load one
sheet of paper at a time, as explained on page 6, and remove each sheet from the
output tray immediately after it’s done printing.
Whenever you print with Premium Glossy Photo Paper, be sure to select Premium
Glossy Photo Paper as the Media Type setting.
18
4-Inch Wide Roll Paper
Follow these steps to load the roll paper:
1. Make sure your printer and computer are turned on.
2. Before loading the paper, make sure the edge is cut cleanly—at a 90 degree angle
in each corner—to ensure proper loading. If necessary, trim the edge using a
straight-edge tool or triangle.
3. Remove the printer’s paper support and install the roll paper holder in the same
mounting slots. (The sides of the holder are marked R and L to indicate its right
and left sides.)
4. Insert the roll paper onto the holder’s spindle, making sure both are oriented as
shown here. Then insert the spindle into the roll paper holder.
Insert the end of the
spindle with the paper stop
on this side
19
5. Load the end of the paper into the printer as far as it will go, then slide the left
edge guide against the paper.
6. Gently hold the paper in place on the top as your press and release the E load/eject
button to feed the paper into the printer.
If the paper feeds incorrectly, pull it out backward and reload it. If it won’t come
out, hold down the E load/eject button for three seconds to feed the paper
backward to where you can pull it out. Then reload it, making sure the end is
straight and not damaged. If necessary, trim the end again before reloading.
7. Gently rotate the roll backward to remove any slack from the paper.
8. Make sure the output tray is open but the extensions are closed, and leave ample
room at the front of the printer for your paper to eject smoothly.
20
Removing and Storing Roll Paper
When you finish a print job on roll paper, you can position the paper for another roll
paper print job or remove it from the printer. Follow these steps:
1. Press the E load/eject button. The printer prints
a small line on the roll paper to show you where
to cut it and feeds the paper forward.
2. If you want to print another print job on the
roll paper, press the E load/eject button again;
the paper feeds back into the printer. Then
send the next print job; the paper will move
into the correct loading position before
printing.
Load/eject button
If you’re finished printing on roll paper, follow the rest of the steps to remove it.
3. Cut the roll paper on the side of the line facing away from the printer. Make your
cut as straight as possible to avoid feeding problems.
Don’t pull on the paper as you cut it; you may damage your printout.
4. Hold down the E load/eject button for about three seconds. The roll paper feeds
backwards, so you can remove it from the sheet feeder. (You may need to repeat
this step to back it all the way out.)
5. Remove the roll paper from the holder right away and return the unused roll to its
original package.
Store your printout in a resealable plastic bag. Keep both printed and unused roll
paper away from high temperatures and humidity and out of direct sunlight.
21
Roll Paper Basics
Whenever you print on roll paper, you must select or deselect these basic options to
use the paper correctly:
■
Always select the correct Media Type setting (Premium Glossy Photo Paper for
the 4-inch wide roll that came with the printer).
■
Never use the PhotoEnhance setting; it may affect your margins.
■
Never select Auto Sheet Feeder as the Paper Source setting; unnecessary amounts
of paper will feed into the printer.
■
Don’t use the printer software’s Reverse Order or Rotate by 180° settings, or
select Maximum or Centered as the Printable Area setting, or use any settings on
the Layout dialog box; they will not work with roll paper.
For step-by-step instructions on how to use Image Expert to print continuous,
edge-to-edge photos on your roll paper, go to page 38.
EPSON Photo Paper
You can use EPSON Photo Paper to print photographs that look almost as good as
the ones you get from film processing. Photo Paper is available in a variety of sizes.
Keep the following in mind when using EPSON Photo Paper:
■
■
Always load the paper with the whiter (glossier) side facing up.
Load up to 20 sheets of 4 × 6-inch, letter-size, or A4-size Photo Paper, or 1 sheet
of Panoramic paper. Use a support sheet if it is included in the paper package.
■
Select Photo Paper as the Media Type setting.
■
Store your printouts in a resealable plastic bag or other airtight covering to protect
them from heat, humidity, and direct sunlight. Return unused paper to the
original package as soon as you finish printing.
If you’re using letter-size or larger Photo Paper, follow the instructions on page 6 to
load and print on the paper. If you’re using 4 × 6-inch or Panoramic Photo Paper, see
the next sections.
22
4 x 6-inch Photo Paper
The EPSON 4 × 6-inch Photo Paper that came with your printer is micro-perforated
around the edges so you can trim your printouts and “bleed” the photo—extend it
beyond the perforations—on all sides. This procedure explains how to print your
photos from most applications so that they bleed a little beyond the perforations. (If
you’re using Image Expert, follow the instructions below to load the paper, then go to
page 41 for details about printing. The procedure is slightly different.)
1. Load the paper against the right
edge guide with the glossy side
facing up and the perforated
margins positioned as shown. Then
slide the left edge guide against the
paper.
The larger margin
should be at the top
You can load up to 20 sheets at a
time, with the included support
sheets A and B beneath the stack.
(If you don’t have the support
sheets, use plain paper cut to size.)
2. In your application software, size
your photo slightly larger than 4 × 6 inches.
(If you’re using PhotoDeluxe, use the
Advanced menus to size your photo. See your
PhotoDeluxe online help for details.)
3. Choose Photo Paper as the Media Type
setting.
Bottom of
printed image
Trim size
Printed
image size
Top of
printed image
23
4. Choose Photo Paper 4 × 6 in as the Paper Size
setting.
5. After you print your picture, fold the paper
back and forth along the perforations and
carefully tear off the margins.
Remove the
margins
If your printout doesn’t extend beyond the perforations on the
paper, try setting the print orientation in your printer driver. Choose
Landscape as the orientation if the photo appears in your application
software in landscape orientation, and Portrait if your photo appears
in portrait orientation.
Panoramic Photo Paper
1. Pull up the paper support extension. Load one sheet of Panoramic paper
glossy side up.
2. Hold up the paper’s top edge and press the E load/eject button to feed it into the
printer.
Support the
paper as it
feeds into the
printer
Support the paper as it
ejects from the printer so it
doesn’t fall onto the floor
3. Choose Photo Paper as the Media Type setting and Panoramic 210 × 594 mm as
the Paper Size setting.
24
Matte Paper - Heavyweight
Matte Paper - Heavyweight has a professional-looking, flat matte finish for printing
photos, graphics, and digital fine art on a non-glossy surface. Using genuine EPSON
inks and this paper, your output has remarkable lightfastness when stored in an album
or in normal indoor display conditions in a glass frame. See page 27 for more
information.
Load up to 20 sheets as described on page 6, including a support sheet beneath the
stack. Before printing, select Matte Paper - Heavyweight as the Media Type setting.
Envelopes
Printable side up,
flap side down
You can load up to 10 envelopes at a time,
flap edge first and printable side up. Place them
against the right edge guide and slide the left
edge guide against them.
(You’ll get better results if you press each
envelope flat before loading it, or load one
envelope at a time.)
Set the thickness lever to the
+ position when you print on
envelopes or other thick media.
(Return the lever to the
0 position before you print on
regular paper.)
Select Plain paper as the Media Type setting and choose the correct envelope size as
the Paper Size setting.
If the printing smears or you have banding (light lines), try turning off High Speed
printing in the Advanced window. (See page 16 for instructions on accessing the
window.)
25
Selecting Your Paper Type
Your printer automatically adjusts itself for the type of
paper you select in your printer software. That’s why
the Media Type setting is so important. It tells your
printer what kind of paper you’re using and adjusts the
ink coverage accordingly.
Before you print, always check your Media Type
setting, which may not be the same as the name of the
paper. Here are the settings you should choose for your paper:
For this paper . . .
Select this Media Type setting . . .
Plain paper sheets or envelopes
Plain paper
EPSON 360 dpi Ink Jet Paper
EPSON Iron-On Cool Peel Transfer Paper
360 dpi Ink Jet Paper
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
Photo Quality Ink Jet Paper
EPSON Matte Paper - Heavyweight
Matte Paper - Heavyweight
EPSON Photo Paper (including panoramic
size)
Photo Paper
EPSON Premium Glossy Photo Paper
(including roll paper)
Premium Glossy Photo Paper
EPSON Photo Quality Glossy Film
EPSON Photo Stickers
Photo Quality Glossy Film
EPSON Ink Jet Transparencies
Ink Jet Transparencies
If any paper you buy comes with a cleaning sheet, don’t use the
cleaning sheet with this printer unless instructed to do so by EPSON
technical support.
26
Taking Care of Your Photographs
With proper care, photographs printed with the EPSON Stylus Photo 875DCS
printer will preserve your memories for many years. The special EPSON inks
designed for your printer are specially formulated to achieve improved lightfastness
when used with EPSON papers for prints that are properly displayed or stored.
As with traditional photos, proper care will minimize color changes and lengthen
display life. For indoor display, Epson recommends that prints be framed under glass
or a protective plastic sleeve to protect them from atmospheric contaminants like
humidity, cigarette smoke, and high levels of ozone. As with all photographs, keep
your prints away from direct sunlight. For proper storage, Epson recommends that
you keep prints in a photo album or plastic photo storage box in acid free, archival
sleeves commonly available from most camera stores.
27
28
Working with Your Memory Stick
Image Expert starts automatically when you insert your Memory Stick into the PC
card adapter in the printer’s PC card slot. This chapter explains how to use Image
Expert to view, copy, and print your photos. It also includes instructions for printing
on your sample roll of 4-inch EPSON Premium Glossy Photo Paper and
4 × 6-inch EPSON Photo Paper.
The printer comes with the PC card adapter inserted in the printer’s
PC card slot. If you want, you can remove the adapter by pressing
the card eject lever. Or you can leave it in and just remove your
Memory Stick when necessary. See page 31 for details.
You can also print from other programs, such as Adobe PhotoDeluxe, or use your
printer software to upload photos from your hard drive to your Memory Stick. Follow
the instructions in these sections:
■
“Inserting and Removing the Memory Stick”
■
“Using Image Expert with Your Memory Stick” on page 34
■
“Using Adobe PhotoDeluxe with Your Memory Stick” on page 44
■
“Uploading Photos to Your Memory Stick” on page 46
Don’t format your Memory Stick from the computer. If you do so
accidentally, just reformat it in your camera.
29
Inserting and Removing the Memory Stick
This section explains how to insert and remove your Memory Stick and adapter,
and gives some important guidelines for using your Memory Stick. It also explains
how to disable the automatic launch of Image Expert, if you prefer to use a different
application.
Inserting Your Memory Stick
Turn the printer on and slide your Memory Stick, connector end first, into the PC
card adapter in the printer’s PC card slot, as shown:
Push gently until the Memory Stick is firmly seated.
If you’re running Windows, you see the Image Expert Quick Tour screen. Click
Close. (Click to deselect Show at startup in the lower left corner if you don’t want to
see the Quick Tour screen at startup.)
30
You see a screen similar to the one below:
Click here to view
pictures on your
Memory Stick
Click here to deselect if
you don’t want to see
this screen at startup
Click here to view
Image Expert tips
Now you’re ready to view the pictures on your card. Continue with “Viewing Photos
on Your Memory Stick” on page 34.
Removing the Memory Stick
You should eject your Memory Stick before you use EPSON USB RW Switcher to
toggle between read-only and write-to-disk mode (see page 46.) If you have a
Macintosh or you’re running Windows 2000 and have enabled write-to-disk mode,
you should also eject your Memory Stick before you turn off your printer or
disconnect the USB cable.
Never remove the Memory Stick or turn off power to either the
printer or computer while the printer’s Memory Stick access light is
flashing. The computer and PC card reader are communicating, and
removing the Memory Stick or turning off power could corrupt data
on the Memory Stick.
31
Memory Stick access light
card eject lever
PC card slot
Memory Stick
Memory Stick eject lever
You can press the card eject lever on the printer’s PC card slot to eject both the
Memory Stick and adapter, or press the Memory Stick eject lever on the adapter itself
to eject only the Memory Stick. Follow the procedure for your system:
32
■
If you’re running Windows 98, press one of the eject levers.
■
If you’re running Windows 2000 and have not enabled write-to-disk mode (see
page 46), press one of the eject levers. If you have enabled write-to-disk mode,
left-click the Eject Hardware icon on the Windows taskbar, and click Stop
EPSON SP 875DCS Storage. Then press one of the eject levers.
■
If you have a Macintosh, select the Memory Stick icon
on your desktop.
From the Special menu, select Eject. Wait until you see a message that your
memory card can be removed from the PC card drive. Then press one of the eject
levers.
If you have a Macintosh and you see a message that data may be
damaged by improper disconnection of the USB cable, then you:
■
Turned off the printer or disconnected the USB cable without first
ejecting the Memory Stick
■
Pressed one of the eject levers without first clicking the Memory
Stick icon on your desktop and selecting Eject from the Special
menu.
If this happens, turn your printer back on, reconnect the USB cable,
or reinsert the Memory Stick, whichever is necessary. Go through
the correct procedure to eject the Memory Stick, and then restart
your Macintosh.
If You Don’t Want to Start Image Expert
Automatically. . .
You can close EPSON PhotoStarter, the utility that starts Image Expert whenever you
insert your Memory Stick. This change only applies to one session, as EPSON
PhotoStarter starts automatically the next time you restart your computer.
Follow these steps to close EPSON PhotoStarter:
Windows: Right-click the
EPSON PhotoStarter icon on the Windows taskbar,
and click End on the menu that appears.
Macintosh: Click the Application menu on the right side of your desktop’s menubar,
and then click EPSON PhotoStarter. Click Quit on the File menu.
During this session, you’ll need to start Image Expert manually:
Windows: Click Start, point to Programs, Image Expert, and select Image Expert.
Macintosh: Open the Image Expert folder and double-click the
icon.
Image Expert
33
Using Image Expert with Your Memory
Stick
The easiest way to view and print photos on your Memory Stick is to use Image
Expert. You can correct your photos, add special effects, organize them on your hard
drive, and print as many photos at a time as you want. For complete details, see your
Image Expert online help or your electronic Image Expert User Guide.
You’ll use Acrobat Reader to view this manual. To find the manual,
insert your printer CD-ROM in your drive, double-click the Epson
CD-ROM icon if necessary, and then double-click the apps folder.
Finally, double-click the iexpert folder (Windows) or Image Expert
folder (Macintosh).
Viewing Photos on Your Memory Stick
It’s a good idea to view the photos on your Memory Stick before copying them to
your hard drive. Then you can decide whether you want to copy all of them, or only
selected ones.
To view the photos on your Memory Stick, do one of the following:
34
■
Click View Pictures in PC Card Slot if the Image Expert view screen appears at
startup.
■
Click the
■
Select View Images from the Camera menu.
View PC Card Images button on Image Expert’s toolbar.
Thumbnails of the pictures on your card appear in Image Expert’s work area.
Now you’re ready to copy them to your hard drive.
What to Do If You See an Error Message
When you try to view images on your Memory
Stick, you may see a message like this:
Follow these steps to correct it:
1. Click Connection. You see this screen:
You can also display the Connection window by selecting Connection
from Image Expert’s Camera menu.
35
2. In the Connect Via box, select PC Card.
3. Click OK.
Copying Photos to Your Computer
To correct or print photos using Image Expert, you need to copy them to your hard
drive. You can copy all the pictures on your Memory Stick, or just selected pictures.
Follow these steps:
1. To copy all the pictures on your Memory Stick, click the
Get Images button,
or select Get All Images from the Camera menu. (You don’t have to view the
pictures first.)
To copy selected pictures, view them first and click the thumbnail for each picture
you want to copy while holding down the Ctrl key (Windows) or Option key
(Macintosh). Then click the
Get Images button, or select Get Selected
Images from the Camera menu.
You see a window similar to this one:
Image Expert automatically creates an
album (folder) for your pictures on the
hard drive, and gives it a name (the
current date). If you want, you can type a
new name in the Album Name box, or
you can choose an existing album as the
location for your images.
2. Click Open (or OK on the Macintosh) to
begin copying your pictures.
3. If you’re only copying some of the
pictures, you see a confirmation message
asking if you want to copy selected
images only. Click Selected to copy the
pictures you’ve selected, or All to copy all the pictures on your Memory Stick.
36
A filmstrip of the pictures in your album appears in the work area. (If you viewed
the pictures on your Memory Stick, the album filmstrip appears over the PC Card
filmstrip.)
PC Card filmstrip
album filmstrip
4. Close the PC Card filmstrip, if necessary. You see a message similar to the
following:
Unless you’ve used EPSON USB R/W Switcher to enable
write-to-disk mode, you can’t erase the pictures because your
Memory Stick is write-protected. See “Uploading Photos to Your
Memory Stick” on page 46 for instructions on enabling write-to-disk
mode.
5. Click No. (If you’ve enabled write-to-disk mode, you can click Yes to erase
selected pictures, or Erase All to erase all pictures.)
37
Printing Photos on 4-Inch Wide Roll Paper
This section explains how to print continuous, edge-to-edge photos on your roll
paper. Make sure you’ve copied your pictures to your hard drive before you begin.
Windows Instructions
1. Follow the instructions on page 19 to load the roll paper. Then start Image
Expert.
2. Open the album with the photos you want to print.
3. Make any corrections you want to the photos.
Remember to double-click each image to open it before you make
any edits. If you edit an image without opening it, you can’t undo the
changes.
4. If you only want to print selected images, click the thumbnails for the images you
want while holding down the Ctrl key.
5. Click the
Layout button, or select Print Layout from the File menu.
6. Click the
Print Setup button. Your printer software opens.
7. Click Properties to display the Properties window. Choose Premium Glossy
Photo Paper as the Media Type.
8. On the Paper tab, choose Roll Paper (Zero Margins) as the Paper Source. Then
select Banner Mode.
9. Click OK, then click OK again to close your printer software.
38
10. Select 4 × 6 from the layout list in the Image Expert toolbar. Your first image
appears on the screen. (To view all of your images in the sequence in which they’ll
print, click the
Next Page button.)
11. If your photo is not already in landscape orientation, click the
button.
Landscape
The preview of your image in the Image Expert screen shows you
how much white space will print with your picture. Setting your
photo in landscape orientation in Image Expert lets you print from
edge-to-edge on your 4-inch roll paper.
12. Click the
Print button. Then click OK to begin printing.
Macintosh Instructions
1. Follow the instructions on page 19 to load the roll paper. Then start Image
Expert.
2. Open the album with the photos you want to print.
39
3. Make any corrections you want to the photos.
Remember to double-click each image to open it before you make
any edits. If you edit an image without opening it, you can’t undo the
changes.
4. If you only want to print selected images, click the thumbnails for the images you
want while holding down the Option key.
5. Click the
Layout button, or select Print Layout from the File menu.
6. Click the
Print Setup button. Your printer software opens.
7. Choose 4 × 6 in as the Paper Size, and Roll Paper (Zero Margins) as the Paper
Source. Select Banner Mode, and then choose Landscape as the Orientation.
8. Click Options, and choose Premium Glossy Photo Paper as the Media Type.
9. Click OK, then click OK again to close your printer software.
10. Select 4 × 6 from the layout list on the Image Expert toolbar. Your first image
appears on the screen. (To view all of your images in the sequence in which they’ll
print, click the
Next Page button.)
11. Click the
40
Print button. Then click Print to begin printing.
Printing Photos on 4 x 6-Inch Photo Paper
This procedure lets you print your photos so they extend slightly beyond the
perforations on your paper. Before you begin, make sure you’ve copied your images to
your hard drive.
Windows Instructions
1. Follow the steps under “4 x 6-inch Photo Paper” on page 23 to load your paper.
Then start Image Expert.
2. Open the album with the photo you want to print.
3. Double-click the image you want to print. The image opens on top of the album
filmstrip.
4. Click the
Layout button, or select Print Layout from the File menu.
5. Click the
Print Setup button. Your printer software opens.
6. Click Properties to display the Properties window.
7. Choose Photo Paper as the Media Type setting.
8. On the Paper tab, make sure Auto Sheet Feeder is selected as the Paper Source,
and then choose Photo Paper 4 × 6 in as the Paper Size.
9. Click OK, then click OK again to close your printer software.
41
10. In the Image Expert toolbar, select EPSON Photo Paper 4 × 6 from the layout list.
Then click the
Landscape button, if your photo is not already in landscape
orientation.
11. Click the
Print button. Then click OK to begin printing.
After you print your picture, fold the paper back and forth along the perforations and
carefully tear off the margins.
Macintosh Instructions
1. Follow the steps under “4 x 6-inch Photo Paper” on page 23 to load your paper.
Then start Image Expert.
2. Open the album with the photo you want to print.
3. Double-click the image you want to print. The image opens on top of the album
filmstrip.
4. Click the
Layout button, or select Print Layout from the File menu.
5. Click the
Print Setup button. Your printer software opens.
6. Select Photo Paper 4 × 6 in as the Paper Size, and make sure Auto Sheet Feeder
is selected as the Paper Source. Select Landscape as the Orientation.
42
7. Click Options, and select Photo Paper as the Media Type.
8. Click OK, then click OK again to close your printer software.
9. In the Image Expert toolbar, select EPSON Photo Paper 4 × 6 in from the layout
list.
10. Click the
Print button. Then click Print to begin printing.
After you print your picture, fold the paper back and forth along the perforations and
carefully tear off the margins.
43
Using Adobe PhotoDeluxe with Your
Memory Stick
You can also use PhotoDeluxe to access your Memory Stick. You can print only one
photo at a time, but you can print multiple copies of the same photo.
Follow these steps to access the images on your Memory Stick:
1. Start PhotoDeluxe.
Windows: Double-click the Adobe PhotoDeluxe shortcut on your desktop, or
click Start, point to Programs, Adobe, PhotoDeluxe Home Edition 4.0, and
select Adobe PhotoDeluxe Home Edition 4.0.
Macintosh: Open the Adobe PhotoDeluxe 2.0 folder on your hard drive and
double-click the
Adobe PhotoDeluxe icon.
You see the PhotoDeluxe main screen:
Get & Fix
Photo tab
The Macintosh screen has a different design.
44
2. Windows: Click the Get & Fix Photo tab, then click the Get Photo icon and
select Open File.
Macintosh: Click the Get Photo button, then click the Get Photo tab and select
Open File.
3. Windows applies the label Removable Disk to the drive assigned to your Memory
Stick, and Macintosh labels it Unknown or Untitled. Locate this drive and open
it.
4. Open the 100msdcf folder in the Dcim
folder.
5. Select the images you want to print and
click Open.
Your images open, one on top of the
other, in the PhotoDeluxe work area.
Follow the instructions in your
PhotoDeluxe online help to edit and
print them.
Use PhotoDeluxe’s Advanced menus to resize your photos.
See your online help for details.
If you save your changes, be sure to save them to your hard
drive rather than your Memory Stick. Your camera can’t use
the type of file created by PhotoDeluxe.
45
Uploading Photos to Your Memory Stick
To upload photos from your computer to your Memory Stick, EPSON USB RW
Switcher must be installed on your computer. USB RW Switcher lets you toggle
between read-only mode and write-to-disk mode on your Memory Stick.
If you haven’t installed EPSON USB RW Switcher, follow the
instructions in your Start Here poster.
1. Eject the Memory Stick and adapter from the printer’s PC card slot (see page 31
for instructions).
2. Windows: Click Start, point to Programs, EPSON USB RW Switcher, and
select EPSON USB RW Switcher.
Macintosh: Open the EPSON USB RW Switcher folder on your hard drive.
Double-click the EPSON USB RW Switcher icon.
The first time you start USB RW Switcher, you see one of the screens below:
Macintosh
Windows
3. Click OK to enable write-to-disk mode, then insert the Memory Stick and PC
card adapter in the printer’s PC card slot. Image Expert starts automatically,
unless you’ve exited EPSON PhotoStarter (see page 33).
46
4. Close Image Expert, if necessary.
5. Use Windows Explorer or the Macintosh Find command to locate the photos you
want to upload on your hard drive.
6. Use Windows Explorer or search your Macintosh desktop for the drive assigned
to your Memory Stick. (Windows identifies the Memory Stick as a Removable
Disk; your Macintosh may call it Unknown or Untitled.)
7. Drag the photos from your hard drive to the following directory on your Memory
Stick: D:\Dcim\100msdcf (substitute the drive letter assigned to your Memory
Stick for D).
You must copy or move your photos to the correct folder on your
Memory Stick. Otherwise, you won’t be able to view them in Image
Expert.
If you’re using a memory card and a camera made by a different
manufacturer, the location for photos on your card will be different.
8. To return to read-only mode, eject the Memory Stick (see page 31 for
instructions). Then do one of the following:
■
Windows: Click Start, point to Programs, EPSON USB RW Switcher, and
select EPSON USB RW Switcher
■
Macintosh: Double-click the EPSON USB RW Switcher icon in the EPSON
USB RW Switcher folder.
9. You see one of the screens below. Click OK.
Macintosh
Windows
47
48
Maintaining Your Printer
This section describes maintenance procedures to keep your printer working at its best
and preparation steps for moving your printer. Follow the instructions here for:
■
cleaning the print head (below)
■
replacing an ink cartridge (on page 52)
■
aligning the print head (on page 55)
■
cleaning the printer (on page 56)
■
transporting the printer (on page 57)
For more details, see your electronic Reference Guide, as described on page 2.
Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are missing from the
image, you may need to clean the print head. This unclogs the nozzles so they can
deliver ink properly. Cleaning the print head uses ink, so clean it only if print quality
declines.
This section explains how to clean the print head using the printer’s Head Cleaning
utility, which is the recommended method. You can also clean the print head by
holding down the X cleaning button on the control panel for three seconds, and then
printing a page to test print quality. See your electronic Reference Guide for details.
When you don’t turn on your printer for a long time, the print quality
can decline. It’s a good idea to turn on your printer at least once a
month to maintain good print quality.
If any paper you buy comes with a cleaning sheet, don’t use the
cleaning sheet with your printer unless instructed to do so by EPSON
technical support.
49
Follow these steps to run the Head Cleaning utility:
1. Make sure the printer is turned on but not printing, and both the B black and
A color ink out lights are off. (If an ink out light is flashing, replace the ink
cartridge instead.)
2. If you have an application running, access the printer settings window as
described on page 7 (Windows) or page 12 (Macintosh).
Or, with Windows, click Start, point to Settings, then select Printers. Right-click
the EPSON Stylus Photo 875DCS printer icon in the Printers window. Then
select Properties.
3. Windows: Click the Utility tab.
Macintosh: Click the
button.
Utility
4. On the Utility menu, click the
Head Cleaning button.
5. Follow the instructions on the
screen to clean the print head.
Cleaning takes about 30 seconds,
during which the printer makes
some noise and the Ppower
light flashes.
Head Cleaning
button
Never turn off the printer while the Ppower light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
6. When the Ppower light stops flashing, run a nozzle check to confirm the print
head nozzles are clean.
Make sure paper is loaded in the printer and click Print nozzle check pattern.
Then click Next. The nozzle check pattern prints (see page 51 for details).
50
7. If the nozzle check pattern has no gaps in its dots, click Finish.
If the pattern is missing dots, click Clean to clean the print head again. If you
don’t see any improvement after cleaning three or four times, check the solutions
in “Problems Getting Good Print Quality” on page 65. You can also turn the
printer off and wait overnight—this allows any dried ink to soften—and then try
cleaning the print head again.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look something like this:
Each staggered horizontal and straight vertical line should be complete, with no gaps
in the dot pattern. If your printout looks okay, you’re done.
If any dots are missing, as shown below, clean the print head again; see page 49 for
instructions.
missing dots
missing dots
missing dots
51
Replacing an Ink Cartridge
When the B black or A color ink out light flashes, the indicated cartridge is low on
ink. This is a good time to make sure you have a new cartridge. When the light stays
on, the cartridge is empty and you need to replace it.
When an installed ink cartridge is more than six months old, you may also need to
replace it if you notice that your printouts don’t look as good as they used to. If print
quality doesn’t improve after cleaning and aligning the print head, you can replace
one or both cartridges. To check the level of ink you have left, see the graphic in the
printer driver (Windows) or click the
ink level icon in the printer driver or
EPSON Monitor 3 utility (Macintosh).
You cannot print if either ink cartridge is empty. Leave the
empty cartridge installed in the printer until you have obtained a
replacement; otherwise the ink remaining in the print head nozzles
may dry out.
Use these EPSON ink cartridges within six months of installing them and before the
expiration date on the package:
Country
Black Ink Cartridge
Color Ink Cartridge
United States
T007201
T008201
Canada
T007311
T008311
To ensure good results, use genuine EPSON ink cartridges and do
not refill them. Other products may cause damage to your printer not
covered by EPSON’s warranty.
When you need new ink cartridges, contact your dealer or call the EPSON Store at
(800) 873-7766, or visit our web site at www.epson.com (U.S. sales only). In Canada,
please call (800) 873-7766 for dealer referral.
52
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once you start the ink
cartridge replacement procedure, you must complete all the steps in one session.
Follow these steps to replace ink cartridges:
1. Make sure the printer is turned on and not printing (the Ppower light should be
on, but not flashing).
2. Check the B black and A color ink out lights to see which ink cartridge you need
to replace.
3. Open the printer cover and press the orange
ink cartridge replacement button. The print
head moves left and the Ppower light
begins flashing.
orange ink
cartridge
replacement
button
To avoid damaging the
printer, never move the
print head by hand.
4. The color cartridge is on the right and the
black cartridge is on the left. Pull up the ink
cartridge clamp all the way. The cartridge
rises up from its holder.
5. Lift the cartridge out of the printer and
dispose of it carefully.
Keep ink cartridges out of the
reach of children and do not
drink the ink.
If ink gets on your hands, wash
them thoroughly with soap and
water. If ink gets into your eyes,
flush them immediately with
water.
53
6. Unwrap the new ink cartridge. Then remove
the yellow tape seal on top.
You must remove the
yellow tape from the top
of the cartridge or you will
permanently damage it.
Don’t pull off the blue portion
or try to remove the clear seal
underneath the cartridge.
black cartridge
color cartridge
Don’t touch the green circuit
board on the back of the
cartridge; you may inhibit
normal operation and printing.
Don’t touch the green
circuit boards on the back
7. Tilt the ink cartridge forward slightly as you
lower it into its holder.
tabs
Hang the tabs at the back of the cartridge on
the hooks on the holder clamps.
hooks
Don’t place the cartridge tabs
under the hooks on the holder
clamp; you may damage the
clamp when you close it.
54
8. Press down the ink cartridge clamp until it
locks in place. (The color clamp is a bit
harder to close than the black clamp.)
9. If you need to replace the other ink cartridge,
repeat steps 4 through 8 before continuing
with step 10.
10. Press the orange ink cartridge replacement
button and close the printer cover. The
printer moves the print head and begins charging the ink delivery system.
The Ppower light flashes, and the printer makes noise. Charging takes about one
minute. When it’s finished, the Ppower light stops flashing and stays on.
Never turn off the printer while the Ppower light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may need to align the print
head. Your printer must be connected to a local port, not on a network, to use the
Print Head Alignment utility. Follow these steps:
1. Make sure the printer is turned on but not printing, and letter-size paper is
loaded.
Load paper that’s at least 8.27 inches (210 mm) wide to prevent ink
from spraying inside the printer and smudging your printouts.
For the best results, load EPSON ink jet paper in the printer
whenever you check the print head alignment. Don’t use plain,
recycled, or photocopier paper.
2. If you have an application running, access the printer settings window as
described on page 7 (Windows) or page 12 (Macintosh).
Or, with Windows, click Start, point to Settings, then select Printers. Right-click
the EPSON Stylus Photo 875DCS printer icon in the Printers window and select
Properties.
55
3. Windows: Click the Utility tab.
Macintosh: Click the
button.
Utility
4. You see the Utility menu. Click the
Print Head Alignment button.
5. Follow the instructions on the
screen to print a test page.
6. Select the most precise alignment
pattern from the choices on the test
Print Head
page. Enter the number of the best
Alignment button
aligned pattern following the
instructions on the screen. You
may need to repeat steps 5 and 6
more than once to align your print head completely.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
Follow these steps:
1. Turn off the printer and wait for the Ppower light to go out.
2. Unplug the power cord and disconnect the printer cable.
3. Remove all the paper from the sheet feeder.
4. Clean the exterior of the printer with a soft, damp cloth.
5. Clean ink out of the printer’s interior with a soft, damp cloth.
Don’t touch the gears inside the printer.
Never use a hard or abrasive brush, or alcohol or thinner for cleaning;
they can damage the printer components and case.
Don’t get water on the printer components and don’t spray lubricants
or oils inside the printer.
56
Transporting the Printer
If you move your printer some distance, you need to prepare it for transportation in
its original box or one of a similar size. Follow these steps:
To avoid damage, always leave the ink cartridges installed when
transporting the printer.
Be sure to remove the tape used in step 4 after installing the printer
in its new location.
1. Turn on the printer, wait until the print head locks in the far right position, then
turn off the printer.
2. Unplug the power cord from the electrical outlet. Then disconnect the printer
cable from the printer.
3. Remove any paper from the printer and remove the paper support.
4. Open the printer cover. Secure the ink cartridge
holder to the printer with tape as shown, then
close the printer cover.
Tape the ink cartridge holder
to the printer case
5. Push in the output tray extensions and close
the tray.
6. Repack the printer and attachments in the
original box using the protective materials
that came with it. See the unpacking sheet
that was packed with your printer.
Be sure to keep the printer level as you transport it.
After transporting the printer, remove the tape securing the print head and test your
printer. If you notice a decline in print quality, clean the print head (see page 49); if
output is misaligned, align the print head (see page 55).
57
58
Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■
First see “Diagnosing Printer Problems” to help determine what the cause of the
problem may be.
■
Then see “Problems and Solutions” on page 63 for solutions to common setup,
software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible
updates to your printer driver. Visit www.epson.com and check the
section for your product to see if there is a new driver available, free of
charge, for downloading to your computer. Download instructions are
posted for your convenience.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 61.
Checking the Control Panel Lights
paper out light
power
light
color ink out light
black ink out light
cleaning button
load/eject button
power button
59
Follow the guidelines below when you check the control panel lights.
P is on
The Ppower light is on when the printer is ready to print. It flashes
when the printer is receiving a print job, charging ink, or cleaning the
print head.
S flashes and
When the S paper out light flashes and both ink out lights come on,
you have a paper jam. Press the E load/eject button to try to clear the
jam. If that doesn’t work, turn off the printer and gently pull out all the
paper. Always pull paper forward, toward the output tray. Make sure
none of the sheets are curled, creased, old, stuck together, or too thin.
Then reload the paper against the right edge guide and slide the left
edge guide against it. Turn on the printer and press the E load/eject
button to resume printing. (If you’re using roll paper, see page 19 for
additional loading instructions.)
S is on
When the S paper out light comes on, you’re out of paper or your
paper is incorrectly loaded. Make sure none of the sheets are curled,
creased, old, stuck together, or too thin. Then reload the paper against
the right edge guide and slide the left edge guide against it. Press the
E load/eject button to resume printing. (If you’re using roll paper, see
page 19 for additional loading instructions.)
B or A flash
When an ink out light flashes, your ink supply is low. Make sure you
have a replacement cartridge.
B or A are on
When an ink out light comes on, you need to replace the ink cartridge.
Make sure you have a replacement cartridge. See page 52 for
replacement instructions. If an ink out light comes on after you’ve
replaced a cartridge, you installed a cartridge your printer can’t use.
Remove it and replace it with the correct type.
P and S flash
and
B and A are on
When the Ppower and S paper out lights flash, and one or both of the
ink out lights come on, jammed paper may be blocking movement of
the print head. Turn off the printer, open the cover, and check inside
for any jammed paper. Then turn the printer back on. If the lights still
flash and/or come on, contact your dealer or EPSON; see page 76 for
information.
S B A flash
When all the lights flash, your printer may have an internal error. Make
sure you removed all the packing material as described on the
unpacking sheet in your printer box. Then turn off the printer, wait a
few seconds, and turn it on again. If the lights still flash, contact your
dealer or EPSON; see page 76 for contact information.
B and A are on
P
60
P
S B A are off
When all the lights are off, the printer is not receiving power. Try these
solutions:
■
Make sure the printer is turned on.
■
Turn off the printer, plug in the power cord securely, and turn on
the printer again.
■
Make sure the outlet is operable and is not controlled by a switch
or timer. If in doubt, try using another outlet.
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
itself or some other source. Follow these steps:
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure letter-size or larger paper is loaded in the printer.
4. Hold down the E load/eject button, then press and release the Ppower button.
Continue holding down the E load/eject button until the Ppower light starts to
flash, then release it.
The printer prints one page showing its ROM version number, ink counter, and a
nozzle check pattern. Only the nozzle check pattern is shown below. (If the
pattern has gaps in its dots, you need to clean the print head; see page 49.)
5. To end the check, turn off the printer after it prints the check page. Then
reconnect the interface cable and turn on your printer and computer.
If the check page prints, the problem probably lies in your software settings, the
interface cable, or your computer.
If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” beginning on page 63. If nothing
seems to work, contact your dealer or EPSON as described on page 76.
61
Identifying Printer Parts
If you need help identifying the parts of the printer, refer to these illustrations:
card eject lever
paper support
Memory Stick access light
right edge guide
sheet
feeder
printer cover
left edge
guide
Memory Stick
Memory Stick eject lever
output tray
output tray extensions
ink cartridge holders
(not removable)
ink out lights
paper
thickness
lever
ink cartridge replacement button
62
power light
paper out light
cleaning button
power button
load/eject button
Problems and Solutions
Here are some troubleshooting tips if you have any problems setting up your printer,
installing software, getting good print quality, feeding paper, or other problems.
Problems Setting Up
the Printer or
Installing Software
■
The printer started making noise
after ink cartridge installation.
■
■
The first time you install ink
cartridges, the printer must charge
its ink delivery system for about
two minutes. Wait until charging
finishes (the Ppower light stops
flashing) before you turn off the
printer. If you turn off the printer
while it’s charging, it may charge
improperly and use excess ink the
next time you turn it on.
Make sure the ink cartridge
clamps are locked down and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect
it, and turn it on again.
If the printer stops moving or
making noise, but the Ppower
light is still flashing after five
minutes, turn off the printer.
If the light is still flashing when
you turn it back on, contact your
EPSON dealer or see “Where To
Get Help” on page 76.
You’re having problems installing
the printer software.
■
■
■
Carefully follow the instructions
on the Start Here poster.
Make sure you’ve closed all other
applications, including any screen
savers and virus protection
software. Then try installing the
printer software again.
Make sure your printer cable is
securely connected to the printer
and computer.
You’re printing over a network.
See your electronic Reference Guide
for instructions on configuring your
printer for use on a network.
63
Problems with
Printing
Your printer makes noise when
you turn it on or after it has been
sitting for a while.
Only the Ppower light is on, but
nothing prints.
Your printer is performing routine
maintenance.
■
Make sure the interface cable
is connected securely and that
the cable meets the system
requirements on page 79 or
page 80.
■
Run a printer check as described
on page 61. If the check page
prints, make sure your printer and
application software are installed
correctly.
■
Make sure the EPSON Stylus
Photo 875DCS is selected as the
default printer in the Printers
utility (Windows), or the
SP 875DCS is selected in the
Chooser (Macintosh).
■
Make sure your system meets the
requirements listed on page 79
or page 80. If you’re printing a
high-resolution image, you need
more than the minimum
requirements listed. You may also
need to:
■
Clear space on your hard disk or
run a defragmentation utility.
■
Close open applications that
you’re not using.
■
Increase your system’s RAM.
■
You may need to uninstall and
reinstall your software if you
upgraded from Windows 95
to Windows 98, or from
Windows 98 to Windows 2000.
If you’re printing on a network,
you need to set up your printer for
network printing, as described in
your electronic Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 49.
64
Printing is too slow.
For faster printing, try the following:
■
Choose Black ink if your
document doesn’t include color.
■
Set the Quality/Speed slider to
Speed.
■
In the printer software’s Advanced
dialog box, turn MicroWeave off
and turn High Speed on.
Problems Getting Good
Print Quality
You see vertical banding.
■
Run the Print Head Alignment
utility using EPSON ink jet paper.
See page 55 for instructions.
■
Make sure the paper thickness lever is
in the 0 position, as shown below.
Set it to the + position for thick
paper or envelopes. Also turn off
High Speed in the printer software.
■
If you’re printing an image with
Landscape orientation, you may
actually have horizontal banding. Try
the solutions described to the left.
■
When Maximum is selected as the
Printable Area, banding may occur in
the expanded area. Select Standard.
You see horizontal banding.
■
■
■
■
■
■
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 49.
Make sure the Media Type setting
matches the paper you loaded. See
page 26 for guidelines.
Make sure the printable side of the
paper is face up. It is usually whiter
or shinier.
Make sure an ink cartridge isn’t low
on ink. To replace an ink cartridge,
see page 52.
Try using Automatic mode. See
page 8 (Windows) or page 13
(Macintosh) for instructions.
Make sure the paper thickness lever is
in the 0 position (shown at right). Set
it to the + position to print on thick
paper or envelopes. Also turn off
High Speed in the printer software.
Run the Print Head Alignment
utility using EPSON ink jet paper.
See page 55 for instructions.
65
Your printout is blurry or smeared.
■
■
66
Make sure your paper isn’t damp or
loaded face down. If it’s damp, reload
a new stack of paper.
Use a support sheet, or load your
paper one sheet at a time.
■
Make sure your paper meets the
specifications listed in your electronic
Reference Guide.
■
Use EPSON papers to ensure proper
saturation and absorption of genuine
EPSON inks. Non-EPSON media
may not be compatible and may
produce ink bleeding or pooling.
■
Run the Print Head Alignment
utility. See page 55 for instructions.
■
Check the paper thickness lever
position. If it’s in the + position,
your printer is set for thicker paper
or envelopes and your image may
smear. For most papers, set the paper
thickness lever to the 0 position.
■
Remove each sheet from the output
tray after printing, especially when
you’re printing on transparencies.
Your printout is faint or has gaps in
the image.
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 49.
■
Check the control panel lights to see
if the ink cartridges are low on ink.
To replace an ink cartridge, see
page 52.
■
Make sure the Media Type setting
matches the paper you loaded. See
page 26 for guidelines.
■
Make sure your paper isn’t damaged,
old, dirty, or loaded face down. If it
is, reload a new stack of paper with
the printable side up; it is usually
whiter or shinier than the other side.
You see colored hues in the gray parts
of a black-and-white photograph.
You see wrong or missing colors.
■
Make sure the Ink setting is set to
Color for color images and your
application is set for color printing.
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 49.
■
Make sure an ink cartridge isn’t low
on ink. To replace an ink cartridge;
see page 52.
■
If you’re printing a high-resolution
image, turn off PhotoEnhance as
described on page 15.
■
Try using Automatic mode. See
page 8 (Windows) or page 13
(Macintosh) for instructions.
■
■
You may be using a PhotoEnhance
special effect that alters image colors,
such as Sepia; see page 15.
Your printed colors can never
exactly match your on-screen colors.
However, you can use a color
management system to get as close as
possible. See the advanced color
management tips on page 17 and
your electronic Reference Guide.
You may be printing the gray tones in
color mode. Color mode provides the
smoothest gradations, but may make
some hues noticeable. To eliminate
color hues from the gray tones, make
sure the Media Type setting matches
the paper you loaded (see page 26) and
try one of the following:
■
Select Black as the Ink setting (your
image may be grainier, with less
subtle gradations); see page 8
(Windows) or page 13 (Macintosh).
■
Leave Color as the Ink setting, but
clean and align your print head, as
described on page 49 and page 55.
■
If you scanned the image, make sure
you calibrated the color correctly
with your scanning software.
■
Create a color calibration profile with
a color management program to
improve the image’s color balance.
Your printout is grainy.
■
Try using a higher quality paper.
■
Set the Quality/Speed slider to the
Quality setting in your printer
software; see page 8 (Windows) or
page 13 (Macintosh).
■
Run the Print Head Alignment
utility. See page 55 for instructions.
■
Increase the image resolution or print
it in a smaller size; see your software
documentation.
67
Problems with the
Memory Stick
You can’t display the photos you
uploaded to your Memory Stick.
■
Make sure you uploaded the
photos to the 100msdcf folder in
the Dcim folder, if you have a
Sony camera. Your PC card reader
can’t find the photos unless
they’re in the correct folder.
■
The data on your Memory Stick
may be corrupted. To use your
Memory Stick again, just reformat
it in your camera.
You get a message that the camera
connection failed, or you don’t see
the
View PC Card Images
button on Image Expert’s toolbar.
■
■
Make sure your connection is set
to PC Card. Select Connection
from Image Expert’s Camera
menu, or click Connection on the
message window. Then select PC
Card in the Connect Via box.
Make sure your Memory Stick is
fully inserted in the PC card
adapter, and the adapter is firmly
seated in the printer’s PC card
slot.
Image Expert doesn’t start when
you insert the Memory Stick and
adapter in the PC card slot.
68
■
Make sure EPSON Stylus Photo
875DCS is selected as the default
printer in the Printers utility
(Windows), or SP 875DCS is
selected in the Chooser
(Macintosh).
■
If you exited EPSON
PhotoStarter, you need to reboot
your computer to restart this
utility.
You can’t erase the pictures on
your Memory Stick.
■
Unless you’ve enabled
write-to-disk mode, your Memory
Stick is write-protected, and you
can’t make changes to it from your
computer. See page 46.
■
Check the bottom of the Memory
Stick to make sure it isn’t locked.
The photos on your Memory Stick
appear in the Image Expert work
area, but you can’t print them.
When you insert the Memory
Stick in your camera, you can’t
play back the images.
You have to copy the photos to an
album on your hard drive before you
can print them (see page 36 for
instructions). If PC Card appears on
a filmstrip’s titlebar, the images
displayed are on the Memory Stick,
not in an album on your hard drive.
■
If you make changes to your
photos in PhotoDeluxe, make sure
you don’t save the edited images
to your Memory Stick. Your
camera can’t use files in
PhotoDeluxe format.
■
The data on your Memory Stick
may be corrupted. To use the
Memory Stick again, reformat it
in your camera.
EPSON USB RW Switcher doesn’t
toggle between read-only mode
and write-to-disk mode.
Make sure EPSON Stylus Photo
875DCS is selected as the default
printer in the Printers utility
(Windows), or SP 875DCS is
selected in the Chooser (Macintosh).
You can no longer store images on
your Memory Stick when you take
pictures with your camera.
Try reformatting the Memory Stick
in your camera.
You see a message on your screen
that data may be damaged by
improper disconnection of the
USB cable (Macintosh only).
■
You failed to use the correct
procedure to eject your Memory
Stick (see page 32).
■
You turned off or disconnected
your printer without first ejecting
your Memory Stick.
To get rid of this message, follow the
steps on page 32 to eject your
Memory Stick, and then restart your
Macintosh.
69
Problems with Paper
Feeding
Paper doesn’t feed.
Remove the paper and check that it:
If you’re ejecting roll paper,
carefully follow the steps in
“Removing and Storing Roll
Paper” on page 21.
If you’re loading roll paper, carefully
follow the steps on page 19.
■
Isn’t curled or creased
■ Isn’t too old
■ Isn’t loaded above the arrow on
the left edge guide
■ Isn’t jammed inside the printer.
(If the S paper out light is
flashing, paper is jammed.)
Reload the paper and don’t set the
left edge guide too tightly.
Press the E load/eject button, turn
off your printer, open the cover, and
remove all the paper that’s inside,
including any small pieces that may
have torn off.
Too many copies are printing.
■
■
Make sure the Copies settings
in the printer software and your
application aren’t both set for
multiple copies.
Paper jams inside the printer.
If your paper jams frequently:
■
■
■
Paper doesn’t eject fully or is
wrinkled.
■
■
70
If the paper doesn’t eject fully, you
may have set the wrong paper size.
Press the E load/eject button to
eject the paper. Then select the
correct paper size in your
application or printer software.
If it’s wrinkled when it ejects, the
paper may be damp or too thin.
Use smooth, high-quality paper,
loaded printable side up.
Fan the stack and then even the
edges before loading it.
Don’t load paper above the arrow
mark on the left edge guide.
Place the paper against the right
edge guide and slide the left edge
guide against your paper.
Multiple pages feed at once.
Remove the paper, then:
■
Make sure the paper isn’t too thin.
■
Fan the edges of the stack of paper
to separate the sheets, then reload
the paper as described on page 6.
■
Make sure the edge guides fit
against the paper, but not too
tightly.
Solving Miscellaneous
Printout Problems
■
The margins are incorrect.
■
■
■
Make sure the paper settings in
your printer software are correct
for your paper size. See the
electronic Reference Guide for
instructions.
Check your software
documentation for instructions on
selecting the correct margins for
your paper size. The margins must
be within the printable area of the
page. See “Specifications” in your
electronic Reference Guide for
more information.
If you’re printing on roll paper,
make sure you’ve selected either
Roll Paper or Roll Paper (Zero
Margins) as your Paper Source to
get the margins you want.
You see incorrect characters.
■
■
Make sure the interface cable is
securely connected and that the
cable meets the system
requirements on page 79 or
page 80. Then try printing again.
Make sure your printer is selected
in your application, or as the
Windows default printer or the
current printer in the Macintosh
Chooser.
If you’re using a switch box with
your printer; connect the printer
directly to your computer and try
printing again.
The image size or position is
incorrect.
Make sure the paper and/or layout
options are set correctly; see page 8
(Windows) or page 13 (Macintosh)
for instructions on accessing the
settings.
The image is inverted, as if viewed
in a mirror.
Turn off Flip Horizontal on the
Advanced menu in the printer
software (see page 16) or the mirror
setting in your application software.
(If you’re printing on EPSON
Iron-On Cool Peel Transfer Paper,
the image should be inverted so it
looks correct when it’s ironed on.)
The printer prints blank pages.
■
Make sure the paper settings in the
printer software are correct for
your paper size. See your
electronic Reference Guide for
instructions.
■
Make sure the print head nozzles
are not clogged. To clean the print
head, see page 49.
71
Uninstalling Printer Software
If you need to uninstall and then reinstall your printer software, such as when you
upgrade your computer operating system, follow these steps:
Uninstalling Windows 98 Software
1. Right-click the
PhotoStarter icon on the Windows taskbar, and click End on
the menu that pops up.
2. If you have a Memory Stick and PC card adapter in the printer’s PC card slot,
press the card eject lever to eject them.
3. Right-click the
4. Double-click
Camio Viewer icon on the Windows taskbar, and click Exit.
My Computer, then double-click the Control Panel icon.
5. Double-click Add/Remove Programs. Click EPSON Printer Software in the
program list, and then click the Add/Remove button.
6. On the Printer Model tab, select the EPSON Stylus Photo 875DCS printer icon.
Then click the Utility tab. Make sure EPSON USB Memory Card Driver is
selected, then click OK.
7. Follow the instructions on the screen. When you’re done, click EPSON USB
Printer Devices in the program list; then click the Add/Remove button.
8. Follow the instructions on the screen. When you’re prompted to restart your
computer, click No.
9. Select EPSON PhotoStarter and click the Add/Remove button. Follow the
instructions on the screen.
10. Repeat step 8 for EPSON USB RW Switcher and Image Expert.
11. Restart your computer when you’re done uninstalling software.
72
Uninstalling Windows 2000 Software
1. Right-click the
PhotoStarter icon on the Windows taskbar, and click End on
the menu that pops up.
2. Left-click the
Eject Hardware icon on the Windows taskbar, and click Stop
EPSON SP 875DCS Storage. If you have a Memory Stick and PC card adapter
in the printer’s PC card slot, wait for the confirmation message, then press the
card eject lever to eject the Memory Stick and adapter.
3. Right-click the
4. Double-click
Camio Viewer icon on the Windows taskbar, and click Exit.
My Computer, then double-click the Control Panel icon.
5. Double-click Add/Remove Programs. Click EPSON Printer Software in the
program list, and then click the Change/Remove button.
6. On the Printer Model tab, select the EPSON Stylus Photo 875DCS printer icon.
Then click the Utility tab. Make sure EPSON USB Memory Card Driver is
selected, then click OK.
7. Follow the instructions on the screen. When you’re done, click EPSON
PhotoStarter in the program list; then click the Change/Remove button.
8. Follow the instructions on the screen. When you’re done, select EPSON USB RW
Switcher and click the Change/Remove button.
9. Follow the instructions to remove USB RW Switcher. Then select Image Expert
and click the Change/Remove button again.
10. When you’re done removing programs, close the Add/Remove Programs window
and double-click the Add/Remove Hardware icon. You see the Add/Remove
Hardware wizard.
11. Click Next. On the following screen, select Uninstall/Unplug a device and click
Next.
12. On the next screen, make sure Uninstall a device is selected and click Next.
73
13. When you see this screen, click Show hidden devices. Select EPSON SP
875DCS Storage and click Next.
Click this box to select it
14. In the next screen, select Yes, I want to uninstall this device and click Next.
15. On the last screen, click Finish. Then restart your computer.
Uninstalling Macintosh Software
1. If you have a Memory Stick and PC card adapter in the PC card slot, drag your
Memory Stick icon to the trash (the icon on your desktop may be titled
Unknown).
2. Wait for the message that your memory card can be removed, then press the card
eject lever to eject both the Memory Stick and adapter, or press the Memory Stick
eject lever to eject only the Memory Stick.
3. Exit EPSON PhotoStarter. (Click the Application menu on the right side of your
desktop’s menubar, and then click EPSON PhotoStarter. Click Quit from the
File menu.)
4. Insert your printer software CD-ROM.
5. Scroll to the bottom of the EPSON CD-ROM window and double-click the
apps folder.
6. Double-click the drivers folder, and then the Printer Driver folder.
74
7. Double-click the Disk 1 folder. Then double-click the
launch the installer.
Installer icon to
8. Click Continue on the installer banner screen.
9. On the next screen, select Uninstall from the Easy Install menu and click
Uninstall.
10. Follow the instructions on the screen to uninstall your printer software. When
you’re finished, restart your Macintosh.
Reinstalling Printer Software
Before reinstalling your printer software, first uninstall it as described above. Then
follow the instructions on the Start Here poster to reinstall your printer software. (You
won’t need to reinstall your bonus photo software or electronic manual.)
75
Where To Get Help
If you need help with your printer or its software, see the contact information below.
If you need help using the bonus photo software that came with your printer, see
page 77.
For help using any other software on your system, see the
documentation for that software for technical support
information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
76
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
www.epson.com. At this site, you can download drivers and
other files, look at documentation such as product brochures and
user manuals, and access troubleshooting information.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
EPSON E-Mail
Technical Support
To receive technical advice through e-mail, go to
www.epson.com and complete the form under troubleshooting
tab, as requested.
Automated
Telephone Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a
touch tone telephone and call (800) 922-8911.
To speak to a technical support representative, dial:
■
U.S.: (562) 276-7235, 6 AM to 8 PM, Pacific Time, Monday through Friday, and
7 AM to 4 PM, Saturday. Toll or long distance charges may apply.
■
Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON Stylus Photo 875DCS)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
EPSON Store
You can purchase ink cartridges, paper, manuals, and accessories from the EPSON
Store at (800) 873-7766 or visit the EPSON Store at www.epson.com (U.S. sales
only). In Canada, please call (800) 873-7766 for dealer referral.
Bonus Photo Software Technical Support
If you need technical support for Adobe PhotoDeluxe or Image Expert, contact the
software manufacturer as described below.
Software
Web site
E-mail
Adobe
PhotoDeluxe
www.adobe.com/
techdocs@adobe.com
supportservice/custsupport
Sierra
Imaging
Image Expert
www.sierraimaging.com
Telephone
(206) 675-6126
6:00 AM to 5:00 PM,
PST, Monday through
Friday (pay support)
support@sierraimaging.com (800) 501-8902
9:00 AM to 5:00 PM,
PST, Monday through
Friday
77
78
Notices
This chapter includes system requirements, safety instructions, legal notices, and other important
information about your EPSON Stylus Photo 875DCS.
Windows System Requirements
To use your printer and its software, your system should have:
■
A Microsoft Windows® compatible PC with a Pentium® processor (266 MHz or faster
recommended)
■
Windows 98 or Windows 2000
■
64MB of RAM (128MB or more recommended)
■
100MB of free hard disk space (200MB or more recommended)
■
CD-ROM or DVD drive for installing the printer software
■
SVGA or better display adapter and monitor
■
A Windows-compliant USB port and a shielded USB “AB” cable up to 9.8 feet
(3 meters) long.
Using an improperly shielded USB cable—especially a cable more than 9.8 feet
(3 meters) long—may cause the printer to malfunction.
79
Macintosh System Requirements
To use your printer and its software, your system should have:
■
An Apple® iMac™ series computer or Power Macintosh® G3 or G4 with
USB port
■
Mac OS 8.6 or later (or OS 8.5 with Macintosh ROM 1.2 or later)
Check the Apple website for any updates to your operating system.
■
64MB of available RAM (128MB recommended)
■
220MB of free hard disk space (200MB recommended)
■
CD-ROM or DVD drive for installing the printer software
■
SVGA or better display adapter and monitor
■
A shielded USB “AB” cable up to 9.8 feet (3 meters) long.
Using an improperly shielded USB cable—especially a cable more than 9.8 feet
(3 meters) long—may cause the printer to malfunction.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR office equipment program is a voluntary
partnership with the computer and office equipment industry to
promote the introduction of energy-efficient personal computers,
monitors, printers, fax machines, and copiers in an effort to reduce air
pollution caused by power generation.
80
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure you use the printer safely
and effectively:
■
Be sure to follow all warnings and instructions marked on the printer.
■
Do not place the printer on an unstable surface or near a radiator or heating vent or in direct
sunlight.
■
Use only the type of power source indicated on the printer’s label.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
■
Place the printer near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the printer, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.
■
Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid
on the printer.
Always turn the printer off using the Ppower button. Don’t switch off the
power strip or unplug the printer until the Ppower light is off.
■
Do not block or cover the openings in the printer’s case or insert objects through the slots.
■
Except as specifically explained in this manual, do not attempt to service the printer yourself.
■
Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been
dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change
in performance. Adjust only those controls that are covered by the operating instructions.
81
Ink Cartridge Safety Instructions
82
■
Keep ink cartridges out of the reach of children and do not drink the ink.
■
Do not shake an ink cartridge; this can cause leakage.
■
If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets in your eyes,
flush them immediately with water.
■
Install the ink cartridge immediately after you remove it from its foil package. If you leave a
cartridge unpacked for a long time before using it, normal printing may not be possible.
■
Do not dismantle the ink cartridges. This could damage the print head.
■
Do not touch the green chip on the back of the cartridge. This may inhibit normal operation and
printing.
■
In these ink cartridges, the IC chip retains a variety of cartridge-related information (such as the
amount of ink remaining) so that a cartridge may be removed and reinserted freely. However, each
time the cartridge is inserted, some ink is consumed because the printer automatically performs a
reliability check.
■
If you remove an ink cartridge for later use, be sure to protect the ink supply area from dirt and
dust, and store it in the same environment as the printer. Note that there is a valve in the ink
supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from
staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or the
surrounding area.
■
Do not use an ink cartridge beyond the date printed on the cartridge carton; otherwise it may
result in reduced print quality. For best results, use up the ink cartridges within six months of first
installing them.
■
Store ink cartridges in a cool, dark place.
■
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room
temperature for at least three hours before using it.
■
Do not put your hand inside the printer or touch the cartridge during printing.
■
Do not move the print head by hand; otherwise you may damage the printer.
■
Before transporting the printer, make sure the print head is capped in the far right position and the
ink cartridges are in place.
Epson America, Inc. Limited Warranty
What is Covered: Epson America, Inc. (“Epson”) warrants to the first retail purchaser that the EPSON printer covered by this
limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications
and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson
also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage,
which usage may expire before the expiration of the limited warranty for the EPSON printer. For warranty service, you must
provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your EPSON printer prove defective during the warranty period, please call
the EPSON Connection at (562) 276-7235 (U.S.) or (905) 709-2567 (Canada) for warranty repair instructions and return
authorization. An Epson service technician will provide telephone diagnostic service to determine whether the unit requires
repair. If service is needed, Epson will, at its option, exchange or repair the unit without charge for parts or labor. If Epson
authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid. You are responsible
for securely packaging the defective printer and returning it to Epson within five (5) working days of receipt of the replacement
unit. You must provide a credit card number to secure the cost of the replacement printer in the event that you fail to return the
defective one. If you choose not to provide a credit card, the exchange printer will only be shipped to you after Epson receives the
defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service
center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and
from the Epson authorized service center. When warranty service involves the exchange of the printer or of a part, the item
replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality,
and at Epson’s option may be another model of like kind and quality. Epson’s liability for replacement of the covered printer will
not exceed the original retail selling price of the covered printer. Exchange products and parts assume the remaining warranty
period of the original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. This warranty is
not transferable and will not apply to products purchased from an end user. This warranty does not cover damage to the EPSON
product caused by parts and supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons,
ink cartridges or third party parts, components or peripheral devices added to the EPSON product after its shipment from
Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or
logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function
properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire,
flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than
by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs
incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS
OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND
IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED
HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID.
EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS
AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO
USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL
THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.
Epson America, Inc. • P.O. Box 93012 • Long Beach, CA 90809-3012
83
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies
used with Class B Personal Computers:
We:
EPSON AMERICA, INC.
Located at:
MS: 6-43
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a
Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation
accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Trade Name:
EPSON
Type of Product:
Ink Jet Printer
Model:
P154A
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
◗
Reorient or relocate the receiving antenna.
◗
Increase the separation between the equipment and receiver.
◗
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this
device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the
responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than
one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.
84
Index
Numerics
D
360 dpi Ink Jet Paper, 26
4 x 6-inch Photo Paper, 22 to 24, 41 to 43
Default settings, Windows, 9
Documentation, 1, 2 to 4
A
E
Accessories, 52, 77
Adobe PhotoDeluxe, see PhotoDeluxe
Advanced settings, 16
Aligning print head, 55 to 56
Automatic mode, 8, 13
Economy setting, 16
Electronic manual, 2 to 4
ENERGY STAR, 80
Envelopes, 25
EPSON
help, 76 to 77
Monitor3, 14
papers, 18 to 26
PhotoStarter, 33, 68
Store, 52, 77
USB RW Switcher, 46 to 47, 69
B
Background printing, 14
Banding, 25, 65
Blurry images, 66
Browser, 2
F
C
Cable, printer, 79 to 80
Cancelling print job, 10, 14
Characters, incorrect, 71
Checking printer, 61
Cleaning
print head, 49 to 51
printer, 56
sheets, 26, 49
Colors, incorrect, 67
Connection error, 35
Control panel, 59 to 61
Controlling printing, 10, 14
Copies setting, 70
Copying photos to your computer, 36 to 37
Custom project types, 15 to 16
Faint images, 66
Flip Horizontal setting, 71
G
Gamma setting, 16
Glossy media, 18 to 22, 26
Graph setting, 16
85
H
M
Head Cleaning utility, 49 to 51
Help, EPSON, 76 to 77
High Quality Ink Jet Paper, 26
High Speed setting, 64
High-resolution images, 67
Macintosh
printer status, 14
printing with, 11 to 14, 39 to 40, 42 to 43
removing Memory Stick, 31 to 33
system requirements, 80
uninstalling software, 74 to 75
Maintaining printer, 49 to 56
Margins, incorrect, 71
Matte Paper - Heavyweight, 25, 26
Media Type setting, 8, 13, 26
Memory card requirements, 1
Memory Stick
connection error, 35
copying photos to computer, 36 to 37
formatting, 29, 68
inserting, 30 to 31
problems, 68 to 69
removing, 31 to 33
uploading photos to, 46 to 47
using with PhotoDeluxe, 44 to 45
viewing photos, 34 to 36
MicroWeave setting, 64
Mirror images, 71
Monitor3, EPSON, 14
Monitoring ink level, 10, 52
Moving printer, 57
I
ICM (Image Color Matching) setting, 16
Image Expert
cancelling autolaunch, 33
copying photos to computer, 36 to 37
printing on 4 x 6-inch Photo Paper, 41 to 43
printing on roll paper, 38 to 40
support, 77
viewing photos on Memory Stick, 34 to 36
Incorrect characters, 71
Incorrect colors, 67
Ink cartridge
purchasing, 77
replacing, 52 to 55
safety instructions, 82
Ink Jet Transparencies, 26
Ink level, 10, 52
Ink setting, 8, 13
Inserting a Memory Stick, 30 to 31
Iron-On Cool Peel Transfer Paper, 26, 71
N
L
Layout, problems, 71
Lever, thickness, 25, 65, 66
Lights, 59 to 61
Loading paper, 6, 19 to 20, 23 to 25
Network printing, 63
Nozzle check pattern, 50 to 51, 61
O
Orientation, 12, 24, 39, 40, 42
86
P
Page Setup dialog box, 12
Panoramic Photo Paper, 24
Paper
EPSON, 18 to 26
feeding problems, 70
loading, 6, 11, 19 to 20, 22 to 25
purchasing, 77
size, 10, 12, 14
thickness lever, 25, 65, 66
type, setting, see Media Type setting
Photo Paper, 22 to 24, 26
Photo Quality Glossy media, 26
Photo Quality Ink Jet Paper, 26
Photo Stickers, 26
PhotoDeluxe
support, 77
using with Memory Stick, 44 to 45
Photos
copying to computer, 36 to 37
printing on 4 x 6-inch Photo Paper, 41 to 43
printing on roll paper, 38 to 40
printing with PhotoDeluxe, 44 to 45
taking care of, 27
uploading to Memory Stick, 46 to 47
viewing on Memory Stick, 34 to 36
PhotoStarter, 33, 68
Premium Glossy Photo Paper, 18 to 22, 26
Previewing, 10, 14
Print dialog box, 7, 10
Print head
aligning, 55 to 56
cleaning, 49 to 51
Print Head Alignment utility, 55 to 56
Print quality problems, 65 to 67
Printable Area setting, 12
Printer
cable, 79 to 80
check, 61
cleaning, 56
control panel, 59 to 61
maintaining, 49 to 56
noise, 64
parts, 62
problems, 59 to 61
status, 10, 14, 60 to 61
transporting, 57
Printing
advanced, 16
controlling, 10, 14
Macintosh, 11 to 14, 39 to 40, 42 to 43
on 4 x 6-inch Photo Paper, 41 to 43
on roll paper, 38 to 40
Windows, 6 to 10, 38 to 39, 41 to 42
with custom project types, 15 to 16
Problems
connection, 35
installing software, 63
Memory Stick, 68 to 69
miscellaneous, 71
paper feeding, 70
print quality, 65 to 67
setting up printer, 63
Progress Meter, 10
Project types, custom, 15 to 16
Q
Quality/Speed setting, 8, 13
87
R
U
Read-only mode, 47
Reference Guide, 2 to 4
Reinstalling software, 75
Removing a Memory Stick, 31 to 33
Removing roll paper, 21
Roll paper, 19 to 22, 26
loading, 19 to 20
printing edge-to-edge, 38 to 40
removing, 21
RW Switcher, EPSON USB, 46 to 47, 69
Uninstalling software, 72 to 75
Uploading photos to Memory Stick, 46 to 47
USB RW Switcher, 46 to 47, 69
Utilities
Head Cleaning, 49 to 51
Print Head Alignment, 55 to 56
V
Viewing photos on Memory Stick, 34 to 36
S
Safety instructions, 81 to 82
Saving settings, 16
Service, 76 to 77
Smears, 25, 66
Software
problems, solving, 63
reinstalling, 75
uninstalling, 72 to 75
Special effects, 16
Special papers, 18 to 26
sRGB (Standard Red Green Blue) setting, 16
Support, 76 to 77
System requirements, 79 to 80
T
Text/Graph setting, 16
Thickness lever, 25, 65, 66
Transfer Paper, Iron-On Cool Peel, 26, 71
Transparencies, 26
Transporting printer, 57
Troubleshooting, 59 to 71
88
W
Warranty, 83
Watermark, 14
Windows
default settings, 9
printer status, 10
printing with, 6 to 10, 38 to 39, 41 to 42
removing Memory Stick, 31 to 33
system requirements, 79
uninstalling software, 72 to 74
World Wide Web, 76
Write-to-disk mode, 31, 46, 68, 69