Self-Propelled Cyclonic Upright Vacuum Cleaner Household Type Owner’s Guide 5190 Series Index Important Safeguards ............. 2 General Information ................ 4 Thermal Cut Off ................ 4 & 7 Assemble ................................ 5 Use ....................................... 6-7 Accessories ............................ 8 Dirt Alert Feature .................... 9 Maintenance ......................... 10 Brush Roll and Belt .......... 10-11 Hose Clogs ........................... 12 Cassette and Filters ......... 13-14 Light Bulb .............................. 15 Problem Solving .................... 16 Order Form ........................... 17 Warranty ............................... 19 IMPORTANT Do not return this product to the store. For assembly problems or questions contact: Eureka’s Customer Service Division toll free at 1-800-282-2886*, 7 a.m. to 8 p.m., Central Standard Time, Monday through Saturday. For replacement of broken or missing items to be shipped direct to you, call 1-800-438-7352*, 8 a.m. to 4:45 p.m., Central Standard Time, Monday through Friday. *En Mexico llame al 5670-6169 www.eureka.com IMPORTANT SAFEGUARDS When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. WARNING To reduce the risk of fire, electric shock, or injury: • Do not use outdoors or on wet surfaces. • Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing. • Do not allow to be used as a toy. Close attention is necessary when used by or near children. • Use only as described in this manual. Use only manufacturer’s recommended attachments. • Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before using. • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces. • Do not use extension cords or outlets with inadequate current carrying capacity. • Turn off all controls before unplugging. • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. • Do not handle plug or vacuum cleaner with wet hands. • Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow. • This vacuum cleaner creates suction and contains a revolving brush roll and a power drive wheel. Keep hair, loose clothing, fingers, and all parts of body away from openings, brush roll, and power drive wheel. • Do not place cleaner on furniture or stairs as the brush roll or drive wheel may cause damage. Place the cleaner on the floor with the handle in the storage position and the drive selector in the manual position while using attachments. • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. • Do not use without cyclonic cassette or filter(s) in place. • Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt. • Use extra care when cleaning on stairs. • Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present. • Store your cleaner indoors in a cool, dry area. • Keep your work area well lighted. • Unplug electrical appliances before vacuuming them. SAVE THESE INSTRUCTIONS 2 CONSEILS DE SÉCURITÉ Lors de l’utilisation d’un appareil électrique, quelques précautions élémentaires doivent être observées, incluant les suivantes: LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE ASPIRATEUR. AVERTISSEMENT Pour réduire le risque de feu, de choc électrique, ou de blessure: • Ne pas utiliser à l’extérieur ou sur des surfaces mouillées. • Fermez le commutateur et débranchez l’appareil lorsque vous ne l’utilisez pas ou avant le nettoyage ou l’entretien. • Ne permettez pas qu’il soit utilisé comme jouet. Une attention particulière est nécessaire lorsque utilisé par ou prés d’un enfant. • Suivez les recommandations d’utilisation de ce manuel. Utilisez uniquement les accessoires recommandés par le fabriquant. • Ne pas utiliser si le cordon ou la fiche sont endommagés. Si l’aspirateur ne fonctionne pas comme il le devrait, s’il a été échappé, s’il est endommagé, s’il a été laissé à l’extérieur ou échappé dans l’eau, retournez-le à un centre de service avant d’utiliser. • Ne pas le tirer ou le transporter par le cordon, ne pas utiliser le cordon en guise de poignée. Ne pas fermer une porte sur le cordon ou tirer le cordon sur des coins ou bordures pointus. Ne pas circuler sur le cordon avec l’aspirateur. Tenir le cordon à distance des surfaces chauffantes. • Ne pas utiliser des rallonges ou des prises qui n’ont pas de capacité suffisante pour transporter le courant. • Fermer tous les contrôles avant de débrancher. • Ne pas débrancher en tirant sur le cordon. Pour débrancher, tenez la fiche et non le cordon. • Ne pas manipuler la fiche ou l’aspirateur avec les mains mouillées. • Ne pas rien insérer dans les ouvertures. Ne pas utiliser si des ouvertures sont bloquées; assurez-vous qu’elles soient dégagées de poussière, mousse, cheveux ou toute autre chose qui pourrait réduire le passage de l’air. • Cet aspirateur crée de la succion et contient un rouleau-brosse tournant et une roue motrice. Tenir les ouvertures, le rouleau-brosse et la roue motrice loin des cheveux, du linge et de toute partie du corps. • Ne pas poser l’aspirateur sur les meubles ou sur les escaliers puisque le rouleaubrosse ou la roue motrice peut les abîmer. Lors de l’utilisation des accessoires, maintenez le manche dans la position verticale et mettez le sélecteur du mode d’entraînement à la position “Manuel.” • Ne pas ramasser des objets qui brûlent ou fument comme les cigarettes, allumettes ou cendres chaudes. • N’utilisez pas sans le cassette de cyclonique ou filtre(s) en place. • Les poulies du courroie peuvent devenir chaudes pendant l’utilisation normale. Pour prévenir des brûlures, évitez de touché la poulie du courroie lorsque vous réparez la courroie. • Portez une attention particulière lorsque vous nettoyez les escaliers. • Ne pas utiliser pour ramasser des liquides inflammables ou combustibles comme de l’essence: Ne pas utiliser dans les endroits où ces liquides pourraient être présents. • Entreposez votre aspirateur à l’intérieur dans un endroit propre et sec. • Maintenez un bon éclairage à l’endroit où vous travaillez. • Débrancher les appareils électrique avant de les balayer. CONSERVEZ CES INSTRUCTIONS 3 To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. Afin de réduire le risque de choc électrique, cet appareil est muni d’une fiche polarisée (une des lames est plus large). Cette fiche ne peut être insérée dans une prise polarisée que d’une seule façon. Si la fiche ne peut être insérée dans la prise, retourner la fiche. Si la fiche ne peut toujours pas être insérée dans la prise, faire installer une prise adéquate par un électricien qualifié. Ne pas modifier la fiche. GENERAL INFORMATION The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to prevent bag tears and hose clogs. Service Information The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone our toll free number for the nearest Eureka Authorized Warranty Station. You should know the model, type, and serial numbers when you call: USA: 1-800-282-2886 México: 5670-6169 Canada: 1-800-282-2886 If you prefer, you can write to The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3H 2N7. Refer to The Eureka Limited Warranty for complete service information. DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed. Rating Plate The model, type, and serial numbers are indicated on the rating plate located on the back side of the cleaner. For prompt and complete service information, always refer to these numbers when inquiring about service. Model & Type__________________________ MODEL VOLTS TYPE SERIAL NO. AMPS. HERTZ SERVICE INFORMATION: 1-800-282-2886 THE EUREKA COMPANY BLOOMINGTON, ILLINOIS 61701 Serial No. _____________________________ Thermal Cut Off This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly shuts off, push the rocker switch to off position and unplug the cleaner. Check the cleaner for a possible source of overheating such as a full bag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and turn on the switch. If the cleaner still does not run, then take it to a Eureka Authorized Service Center for repair. 4 HOW TO ASSEMBLE VACUUM CLEANER HANDLE CAUTION: Moving parts, make sure on/off switch is in off position before plugging in. STEP 1 Pull the foam protector pieces from the ends of the handle and throw away. STEP 2 Find the 2-part bolt in the plastic bag with the owner’s guide. It is the only part needed to assemble the vacuum cleaner handle. See below. 2-Part Bolt Upper Handle STEP 3 CAUTION: Do not pinch the transmission cable between the upper and lower handle. Lift the upper handle and place it over the lower handle. Line the holes up (one on each side of the lower handle). The transmission cable should stay in place in the lower handle tube during assembly. Transmission Cable Lower Handle Flexible Hose STEP 4 Move flexible hose off hose hook to allow easier access to the handle area. While the holes in the handle are lined up, put the 2-part bolt in the holes and use a flat blade screwdriver to tighten securely. The handle is now installed. The vacuum is now fully assembled and ready for use. 5 HOW TO USE THE SELF-PROPELLED VACUUM CLEANER The upright vacuum cleaner is designed to be used on multiple types of carpeting. Do not attempt to use the upright vacuum cleaner on bare floors, as damage to the floor covering may result. When using the attachment tools, place the handle in the upright position. Do not place cleaner on furniture or steps as the brush roll may cause damage. A carpet should be cleaned regularly over heavily travelled areas, and once a week over the entire carpeted area. Make several passes (forward and back) over the carpet, covering small areas at a time. The time required to clean the carpet will depend on several factors — including type of carpet and amount of dirt. Self-Propelled Selector Push the grip slightly forward or backward to position the red selector button to the manual notch, then push red button into the manual lock. Use the manual position for (1) storage, (2) rolling the machine from room to room, and (3) greater control around delicate furniture or on throw rugs. Push the red selector button into the narrow slot to use the Self-Propelled feature (automatic forward and backward). NOTE: Never lift the cleaner by the control grip. Place the handle in the upright position before rolling the machine from room to room. The selector button must be locked into the manual position when the power switch is turned OFF or when rolling the machine. Moving the machine with the power switch OFF and the SelfPropelled position engaged may damage the machine. 6 HOW TO USE THE SELF-PROPELLED VACUUM CLEANER (continued) How to Adjust the Cleaner Height Setting WARNING: Avoid injury. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts (such as the revolving brush roll and power drive wheel). Turn off the switch and unplug the electrical cord before changing the cleaner height setting. On/Off (I/O) 3 2 1. Turn off the switch and unplug the electrical cord before changing the cleaner height setting. If you need to adjust the cleaner height setting to the next position, place the handle in the operating position. Rotate the height adjustment knob to the next position. This will make the cleaner easier to push. Handle Release 2. Plug the electrical cord into an outlet. 3. Position the power switch to the on position, place the handle selector button to the self-propelled position and begin to vacuum. When finished cleaning, return handle grip selector button to manual position and place handle upright. Height Adjustment Knob Lo w 1 Store or Use Attachments Hig h Thermal Cut Off Use This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this procedure: 1. Push on/off rocker switch to “OFF” position. 2. Unplug cleaner. 3. Check for source of overheating problem (i.e. clogged hose or clogged filter). 4. If a clogged hose or clogged filter is found, unclog the hose or replace the filters. Clean Under Furniture, Beds, etc. Handle Release 5. Wait at least 30 minutes before attempting to reuse the cleaner. 6. After 30 minute cool down period, plug the cleaner in and push the rocker switch to on position. The cleaner should turn on. 7. If the cleaner still does not operate, take it to any Eureka Authorized Service Center for repair. 7 HOW TO USE THE ACCESSORIES Crevice Tool cleans corners, baseboards, between cushions, sliding door tracks, etc. NOTE: Do not place cleaner on furniture or steps as the brush roll or drive wheel may cause damage. Place cleaner on floor with the handle in storage position while using accessories. Dusting Brush is for furniture, blinds, books, lamp shades, shelves, etc. . 2. Grasp the hose near the upper hose retainer. a. Be sure to leave the hose cradled in the upper hose retainer. b. Leave hose strap in place on hose. . 1. On the back of the vacuum, pull hose nozzle out of the lower hose retainer. 3. Pull and stretch hose down so hose strap (A) can be attached to the strap hook (B). Your cleaner will look like PICTURE 1 below when completed correctly. 4. Place desired accessory onto end of the wand portion of the hose assembly or extension wand. Upholstery Nozzle is for curtains, draperies, cushions, fabrics, etc. 5. When you are through using the attachments, take the hose strap off the strap hook and replace the hose nozzle into the lower hose retainer. . 6. Leave hose strap in place on hose for future use. 3 Extension Wand (A) Hose Strap Nested Extension Wand to add reach. 2 Hose © © • Grasp both wands near ridges. 2 Upper Hose Retainer • Pull apart. © • Turn ridge end to center. • Push wands together. 1 1 Lower Hose Retainer Hose Nozzle 3 (B) Strap Hook PICTURE 1 8 Maintenance of Dirt Alert Feature (On some models) The dirt alert sensor uses infra-red technology to indicate whether or not floors are clean. When debris breaks the light beam, the red light comes on indicating additional cleaning is needed in this area. If there is no break in the light beam, the floor is clean and no light will come on. When using your new vacuum you may be cleaning deep down hidden dirt missed by your old vacuum causing the light to stay red longer. With frequent cleaning, after the first few times you use your new Eureka vacuum, the red light should go on less. NOTE: The dirt alert feature is not intended to be used for above the floor cleaning with attachments. The red light indicates dirt, dust, etc. is still being removed from the area being cleaned. How to Check the Dirt Alert Sensors To check if dirt sensor is working properly. Hose 1. While the red light is on, tip the vacuum backwards on rear wheels, lifting the brush roll off the carpet a couple of inches. 2. After a few seconds the red light should turn off. New carpeting has loose carpet fibers which will trip the red light sensor beam. . HINT: Infrared emitter and sensor Hose Retainer 9 HOW TO MAINTAIN The instructions in this booklet serve as a guide to routine maintenance. To avoid unnecessary service calls, check the cyclonic cassette, belt, and brush roll often. Brush Roll The brush roll turns as it sweeps and combs the carpet nap. Remove hair and threads from the brush roll so it continues brushing the carpet. To maintain the most efficient cleaning, the bristles must touch the carpet. To test the bristle length, hold a ruler against the underneath side of the cleaner. If the bristles no longer touch the ruler, replace the brush roll. Brush Roll Belt The brush roll belt turns the brush roll to agitate, sweep, and comb the carpet nap. Check the belt regularly to be sure it is in good condition. Replace the belt if it stretches, cracks or loses tension. Cut away any hair or threads wound around the brush roll or the belt pulley because the buildup could cause the belt to rotate unevenly. How To Replace Brush Roll Belt NOTE: Turn off the switch and unplug the electrical cord before replacing the brush roll belt. Belt pulleys can become hot during normal use. To prevent injury, avoid touching the motor pulley when checking the belt. 2 © Motor Pulley 5 Belt 1 © Handle Release Button Brush Roll 3 Left End 4 1. Release the cleaner by pressing down on the handle release button. This will allow the cleaner to lower itself to the floor. 3. Lift the left end of the brush roll upward. 2. Loosen, but do not remove, the two screws located on the top of the hood. Lift the hood upward, to remove. 5. Remove old belt from around brush roll and motor pulley. 10 4. Remove right end of brush roll upward and out. 6. Discard old belt. How To Replace Brush Roll Belt (continued) Belt 7 Detail 9 End Cap (Left) Brush Roll 8 8. Place belt around the right end of the brush roll. 7. Place new belt around motor pulley. 9. Align left end cap of brush roll with square in base. See Detail 9. Slide end cap into place. 11 10 12 End Cap (Left) End Cap (Right) 10. Pull right side of brush roll to stretch belt. Secure right end cap of brush roll into base. Rotate 11. Rotate the brush roll at least three revolutions to seat the drive belt. 12. Replace the hood onto the cleaner. Make sure the front of the hood is behind the furniture guard. 13. Tighten screws. Use GENUINE EUREKA replacement belt, 54312. Look for the GENUINE EUREKA PRODUCT symbol. 11 HOW TO CLEAR HOSE CLOGS NOTE: Turn off the switch and unplug the electrical cord before clearing hose. 1. Remove the front bag cover. 2. Step on handle release. 3. Release the hose from the unit. See Detail 6. To release the hose, grasp the hose adapter at depression and rotate to the left to release. Pull upward to remove from unit. s 4. Lower handle until the cleaner is resting flat on the floor. 5. Turn the cleaner over so the back side faces upward. 6. Lift the cleaner and rest it against a support or counter. 7. Pull upward on the attached wand portion of the hose assembly and remove from the hose retainer. 8. Check for clogs in the hose retainer and throughout the hose assembly. 11. After removing the clog in the attachment hose assembly, also check the brush roll area. Remove the hood and clear the hose inlet in the brush roll area. 9. Use a tool that will not puncture the hose. Clear any debris from the hose retainer or the hose assembly that could restrict the air movement. Detail 6 10. Flexing the hose may help loosen the clog. Hose Assembly Hose Retainer 12 To Change Cassette Micron Filter: NOTE: Turn off the switch and unplug the electrical cord before changing the Cassette Micron Filter. Never operate the vacuum cleaner without the cyclonic cassette or the filter. 2 Remove cyclonic cassette by pushing up lever (1), unhooking (2) by swinging outward from vacuum body. When replacing cyclonic cassette, hook at top where shown (2), and swing back into place until lever (1) snaps into place. | | || | | Check and clean the Cassette Micron Filter once a month to maintain good performance. The filter can be cleaned by vacuuming with another cleaner or brushing dust off into the trash. Recommended changing of the Cassette Micron Filter is once every three months. 1 To Change the Cassette Micron Filter: 1. Remove the filter frame by grasping the handle on the back of the filter frame and pulling firmly. The filter frame will drop down staying connected at the hinges on the bottom. 2. Remove old filter from filter frame and replace with a new filter. 3. Reconnect filter frame to cassette body by swinging filter frame up and pushing against cassette body until it snaps into place. 2 1. Filter Frame 1 2. Filter Use GENUINE EUREKA replacement filter, 60696. Look for the GENUINE EUREKA product symbol. 3. Cassette Body 3 How To Empty Cyclonic Cassette NOTE: Turn off the switch and unplug the electrical cord before emptying cyclonic cassette. Never operate the vacuum cleaner without the cyclonic cassette or the filter. FOR INSTRUCTIONS ON HOW TO REMOVE THE CYCLONIC CASSETTE FROM THE CASSETTE BODY, SEE ABOVE. Emptying the Cyclonic Cassette: 3 It is clearly visible when the dust compartment is full and needs emptying. Lift screen as shown (3) to completely empty cyclonic cassette. It is possible to clean out the cyclonic cassette by using another vacuum. CAUTION: The cyclonic cassette can be washed in warm water, if desired, but strong detergents should not be used. Dry thoroughly before using again. NOTE: The compartment with the screen (a) will fill much faster with larger dirt particles than the compartment with the cone (b). This is normal, empty the cyclonic cassette when the side with the screen is full, do not wait for the side with the cone to fill completely. b a 13 How To Replace Filters: Motor Filter Check the motor filter each time the cyclonic cassette is emptied. Cleaning the motor filter is recommended at this time. To Clean Motor Filter 1. Remove the cyclonic cassette. 2. Remove filter from inside the cassette compartment (lower left side). 3. Shake filter to remove excess dust. If necessary, the filter can be cleaned by vacuuming with another cleaner. 4. Reinstall filter. 5. Replace the cyclonic cassette. HEPA Filter (on selected models) Check the HEPA filter each time the cyclonic cassette is emptied. Replace twice a year or after you have emptied the cassette 6 times. Latch To remove HEPA Filter Check the MICRON filter each time the cyclonic cassette is emptied. To remove MICRON Filter 1. Push down latch and rotate the HEPA filter back. 1. Push down latch and rotate the MICRON filter back. 2. Then lift the filter up to remove. 2. Then lift the filter out of the filter housing to remove. To replace HEPA Filter 1. Place bottom tabs of new filter into slots. To replace MICRON Filter 2. Rotate the HEPA filter toward cleaner. 1. Place new filter into filter housing then put bottom tabs of filter into slots. 3. Push upward on the latch to secure into place. Obtain replacement filters from a local dealer or order them from The Eureka Company, Bloomington, IL. 14 MICRON Filter (on selected models) 2. Rotate the MICRON filter toward cleaner. 3. Push upward on the latch to secure into place. How to Change Light Bulb (only for models with a headlight) NOTE: Turn off the power switch and disconnect the electrical cord before changing light bulb. 1. Lower handle to remove two screws from lens cover. 2. Lift lens cover from cleaner. Lens Cover 2 1 Handle Release 3. Push light bulb into socket; turn to release. 4. Place new light bulb into socket; turn to secure. 3 5. Make sure bulb will not touch lens cover. 6. Replace lens cover. 4 7. Secure with two screws. Use 15 watt replacement light bulb, part number 48815. 15 PROBLEM SOLVING NOTE: Turn off the switch and unplug the electrical cord before servicing. PROBLEM CAUSE SOLUTION Motor will not start. 3 Electric Plug Push plug securely into outlet. Try another outlet. Check circuit breaker. Motor suddenly stops. 3 Thermal Cut Off 3 Filters Refer to page 7. Does not clean the carpet or floor. 3 Cyclonic Cassette Clean or replace the filter(s). Hint: If picking up fine dust, the filter may not look dirty but a fine substance tends to reduce suction when it blocks the airflow through the filter(s). Be sure hose adapter inserts into cyclonic cassette. Be sure the cyclonic cassette is properly seated into the cassette body. See page 13. Empty cyclonic cassette. Note: There are two chambers in the cyclonic cassette. The chamber with the screen will fill much faster than the chamber with the cone. This is normal, when the chamber with the screen is full, empty cyclonic cassette, do not wait till the chamber with the cone is full. See page 13. 3 Belt 3 Belt Cap 3 Brush Roll No suction at the end of the hose. Remove any clogs from the hose that restrict the airflow. Check short hose in the base and long hose. Refer to page 12. 3 Hose Adapter Hose adapter has to seat inside the cyclonic cassette. Hint: Put the hose in place before attaching the handle. The handle secures the hose. 3Hose Noise from the brush roll area. Cleaner is hard to push. Cleaner height knob will not turn. Dirt Alert red light will not go off. Dirt Alert red light will not come on. 16 Clean hair and thread from bristles and end cap area. Replace brush roll if bristles are worn. 3 Hose 3 Filter(s) Headlight not working. Replace a cut, loose or out of shape belt. Snap the belt cap inside the hood if it comes loose. Clean or replace the filter(s). Hint: If picking up fine dust, the filter may not look dirty, but a fine substance tends to reduce suction when it blocks the airflow through the filter(s). Remove any clogs from the hose that restrict the airflow. Check short hose in the base and long hose. Refer to page 12. 3 Light Bulb 3 Brush Roll Replace light bulb. 3 Belt 3 Cleaner Height Setting Replace a cut, loose or out of shape belt. 3Manual Lock 3Belt 3 Cleaner Height Setting 3New carpet fibers. 3 Dirt sensor is not working. Remove hood and clean debris or items from the brush roll area. Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. Then turn the knob to a higher setting. Be sure manual lock is disengaged and free to slide. Replace a cut, loose or out of shape belt. Hint: Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. Then turn the knob. Over time loose new carpet fibers will diminish and will not trip the dirt alert sensors. Call 1-800-282-2886 7 a.m. to 8 p.m. Central Standard Time, Monday through Saturday for the nearest authorized Eureka service center. 10/01 The Eureka Company P.O. Box 2799 Bloomington, IL 61702-2799 VACUUM CLEANERS ORDER FORM (Not applicable in Canada) Name S O L D Name Address (street address needed for UPS) City T O Telephone State (Day) Zip (Eve) (Fax) S H I P Address (street address needed for UPS) T O Telephone City IMPORTANT: Be sure to include your model, type, and serial numbers. These numbers may be found on the rating plate. Part No. 58236A 3 disposable dust bags Qty. Price (USD) Total Filteraire Disposable Bags (style AA) - package of 3 58623A 5.99 Disposable Bags (style AA) - package of 3 58236A 3.99 Disposable Bags (style AA) - package of 10 54926 9.99 Belts (style U) - Extended Life - package of 2 61120 2.99 Motor Filter - package of 2 61333 1.99 60285B 19.99 HEPA Filter Insert (back - style HF3) - package of 2 61500 5.99 Micron Filter Insert (back) - package of 2 60801 4.99 Micron Filter (side door) - package of 2 60665 2.99 HEPA Filter (side door - style HF4) - package of 3 61505 9.99 Cassette Filter (5190 series only) - package of 2 60696 3.99 Nested Wands 58728B 4.39 Extension Wand 13104-4 2.49 Combination Tool For Eureka upright vacuum cleaners 4100, 4300, 4400, 4500, 4600 and 5180 series 3 bolsas desechables para el polvo Para las aspiradoras verticales Eureka serie 4100, 4300, 4400, 4500, 4600 y 5180 AA S T Y L E T Y P E E S T I L O EUREKA PRODUCT VÉRITA BLE PRODUIT EUREKA PRODUCTO GENUINO DE EUREKA HEPA Filter Cartridge Type: Serial Number: To Order Accessories/Tools HOURS: Call between 8 a.m. and 4:45 p.m., central standard time Monday through Friday. # (Fax) Pour aspiro-batteur Eureka nettoryeur séries 4100, 4300, 4400, 4500, 4600 et 5180 Model Number: By FAX 1-309823-5789 To Answer Problems or Questions for U.S.A. and Canada call: 7 a.m. to 8 p.m. central standard time Monday through Saturday. (Eve) 3 sacs à poussière jetables GENUINE 1-800282-2886* Zip Genuine Eureka Bags, Belts and Filters ©2001 White Consolidated Industries, Inc. By Phone 1-800438-7352* (Day) State 61037 4.49 Crevice Tool 27237-3 2.69 Upholstery Nozzle 38284-3 3.29 Dusting Brush 54505-3 5.19 Floor Brush 54785A 10.39 54002 12.99 60169-7 15.69 54646A-3 7.79 60166 29.99 61308-2 12.59 48815 1.69 60706-2 26.79 Micro Tool Set for Keyboards Hoses Deluxe Stretch Hose Stretch Hose *En Mexico llame al Stair Hose - 15 foot 5670-6169 By Mail Brush Roll Wood - 15 inch Simply fill out this Order Form. Please be sure to include day and evening phone numbers. Miscellaneous Parts Light Bulb Dust Cup (5190 series only) www.eureka.com Total (prices subject to change without notice) Method of payment (no C.O.D. orders) Check or money order (payable to The Eureka Company). Do not send currency. Charge to my Visa (13/15 digits) MasterCard (13 digits) Tax (add state tax & local taxes as required by law) Amer. Express (15 digits) Postage & Handling Charge (within U.S.A.) Acct. number Expiration Date Signature (full name as shown on acct.) 70458A © 2001 White Consolidated Industries, Inc. Printed in U.S.A. TOTAL TOTAL ENCLOSED 5.50 THE EUREKA LIMITED WARRANTY What This Warranty Covers Your Eureka cleaner is warranted to be free from all defects in material and workmanship in normal household use for a period of one year. The warranty is granted only to the original purchaser and members of his or her immediate household. The warranty is subject to the following provisions. What This Warranty Does Not Cover • Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, and brush roll bristles • Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner’s Guide. • Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts. What The Eureka Company Will Do The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty policy, the Eureka Company will not refund the consumer’s purchase price. Warranty Registration Please fill out and return the warranty registration card accompanying your cleaner. Obtaining Warranty Service To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka Authorized Warranty Station. You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Eureka Authorized.” For the location of the nearest Eureka Authorized Warranty Station or for service information, telephone toll free: USA: 1-800-282-2886 Mexico: 5670-6169 Canada: 1-800-282-2886 If you prefer, you can write to The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3H 2N7. If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the Eureka Authorized Warranty Station. Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number from the data plate on the cleaner. Further Limitations and Exclusions Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Eureka be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary by state. GENUINE EUREKA PRODUCT Questions & Answers about Genuine Eureka Products Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner? A: Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer satisfaction, ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean. Q: How can I be sure I am using only genuine Eureka products in my vacuum cleaner? A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka Product” symbol (see illustration above). For further identification assistance, you may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka Authorized Warranty Station. Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka paper bags, belts, and parts? A: Yes, there are some very important differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags and parts while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difficulties. Household Warranty abs 190 For Genuine Eureka Value, Accept No Imitations! THE EUREKA COMPANY Bloomington, Illinois 61701 19 Questions? Do Not Return To Store Call 1-800-282-2886 7 a.m. to 8 p.m., Central Standard Time, Monday through Saturday Accessory Items in This Carton 1 upholstery nozzle 1 dusting brush 1 crevice tool 2 wands Thank you for selecting a Eureka cleaner. Don’t Forget to Use Genuine Eureka Belts and Filters Caution: Damages caused by the use of non-genuine Eureka bags are not covered by the Eureka Limited Warranty. Part No. 70335D (10/01) ©2001 White Consolidated Industries, Inc. Printed in U.S.A.