Eureka 5700 Vacuum Cleaner User Manual

Upright Vacuum Cleaner
Owner’s Guide
5700 - 5739 Series
5800 - 5829 Series
Household Type
2-4
IMPORTANT INFORMATION
5-6
QUICK REFERENCE
7-8
HOW TO ASSEMBLE
9
HOW TO USE
ROUTINE MAINTENANCE
10
Dust Bag
11
Side Door Filters
PERIODIC MAINTENANCE
12
Brush Roll
13
Light Bulb
Brush Roll Belt
PROBLEM SOLVING
IMPORTANT
Do not return this
product to the store.
For assembly problems or
questions contact: Eureka’s
Customer Service Division toll
free at 1-800-282-2886*, 7 a.m.
to 8 p.m., Central Standard
Time, Monday through
Saturday.
For replacement of broken
or missing items to be
shipped direct to you, call
1-800-438-7352*, 8 a.m. to
4:45 p.m., Central Standard
Time, Monday through Friday.
*En Mexico llame al 5670-6169
14
Clear Hose
15
Guide
17
CUSTOMER ORDER FORM
18
WARRANTY
www.eureka.com
IMPORTANT INFORMATION
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER.
WARNING
To reduce the risk of fire, electric shock, or injury:
•
Do not use outdoors or on wet surfaces.
•
Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in
use and before servicing.
•
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
•
Use only as described in this manual. Use only manufacturer’s recommended attachments.
•
Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not
run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may
reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
• Do not place cleaner on furniture or stairs as the brush roll may cause damage. Place cleaner on floor with the handle in
storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without the dust bag or filter(s) in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive
belt.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
• Store your cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
SAVE THESE INSTRUCTIONS
2
Lors de l’utilisation d’un appareil électrique, quelques précautions élémentaires doivent être observées, incluant les suivantes:
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE ASPIRATEUR.
AVERTISSEMENT
Pour réduire le risque de feu, de choc électrique, ou de blessure:
• Ne pas utiliser à l’extérieur ou sur des surfaces mouillées.
• Fermez le commutateur et débranchez l’appareil lorsque vous ne l’utilisez pas ou avant le nettoyage ou l’entretien.
• Ne permettez pas qu’il soit utilisé comme jouet. Une attention particulière est nécessaire lorsque utilisé par ou prés d’un enfant.
CONSEILS DE SÉCURITÉ
CONSEILS DE SÉCURITÉ
• Suivez les recommandations d’utilisation de ce manuel. Utilisez uniquement les accessoires recommandés par le fabriquant.
• Ne pas utiliser si le cordon ou la fiche sont endommagés. Si l’aspirateur ne fonctionne pas comme il le devrait, s’il a été échappé,
s’il est endommagé, s’il a été laissé à l’extérieur ou échappé dans l’eau, retournez-le à un centre de service avant d’utiliser.
• Ne pas le tirer ou le transporter par le cordon, ne pas utiliser le cordon en guise de poignée. Ne pas fermer une porte sur le cordon ou
tirer le cordon sur des coins ou bordures pointus. Ne pas circuler sur le cordon avec l’aspirateur. Tenir le cordon à distance des surfaces
chauffantes.
• Ne pas utiliser des rallonges ou des prises qui n’ont pas de capacité suffisante pour transporter le courant.
• Fermer tous les contrôles avant de débrancher.
• Ne pas débrancher en tirant sur le cordon. Pour débrancher, tenez la fiche et non le cordon.
• Ne pas manipuler la fiche ou l’aspirateur avec les mains mouillées.
• Ne pas rien insérer dans les ouvertures. Ne pas utiliser si des ouvertures sont bloquées; assurez-vous qu’elles soient dégagées de
poussière, mousse, cheveux ou toute autre chose qui pourrait réduire le passage de l’air.
• Cet aspirateur crée de la succion et contient un rouleau-brosse tournant. Tenir les parties mobiles et les ouvertures loin des cheveux,
du linge, des doigts et de toute partie du corps.
• Ne pas mettre l’aspirateur sur les meubles ou sur les escaliers car le rouleau-brosse peut faire des dommages. Placer l’aspirateur sur
le plancher avec le manche en entreposage position temps que les accessoires sont en usage.
• Ne pas ramasser des objets qui brûlent ou fument comme les cigarettes, allumettes ou cendres chaudes.
• N’utilisez pas sans le coupe de poussière de ou filtre(s) en place.
• Les poulies du courroie peuvent devenir chaudes pendant l’utilisation normale. Pour prévenir des brûlures, évitez de touché la poulie du
courroie lorsque vous réparez la courroie.
• Portez une attention particulière lorsque vous nettoyez les escaliers.
• Ne pas utiliser pour ramasser des liquides inflammables ou combustibles comme de l’essence: Ne pas utiliser dans les endroits où ces
liquides pourraient être présents.
• Entreposez votre aspirateur à l’intérieur dans un endroit propre et sec.
• Maintenez un bon éclairage à l’endroit où vous travaillez.
• Débrancher les appareils électrique avant de les balayer.
CONSERVEZ CES INSTRUCTIONS
3
IMPORTANT INFORMATION
To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
Afin de réduire le risque de choc électrique, cet appareil est muni d’une fiche polarisée (une des lames est plus
large). Cette fiche ne peut être insérée dans une prise polarisée que d’une seule façon. Si la fiche ne peut être insérée
dans la prise, retourner la fiche. Si la fiche ne peut toujours pas être insérée dans la prise, faire installer une prise
adéquate par un électricien qualifié. Ne pas modifier la fiche.
GENERAL INFORMATION
The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to
prevent hose clogs.
Service Information
The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone
our toll free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and
serial numbers when you call:
USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701,
USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3H 2N7. Refer to The Eureka Limited
Warranty for complete service information.
DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.
Rating Plate
The model, type, and serial numbers are indicated on the rating plate
located on the back side of the cleaner. For prompt and complete service
information, always refer to these numbers when inquiring about service.
Model & Type__________________________
Serial No. _____________________________
MODEL
VOLTS
TYPE
SERIAL NO.
AMPS.
HERTZ
SERVICE INFORMATION: 1-800-282-2886
THE EUREKA COMPANY
BLOOMINGTON, ILLINOIS 61701
Attach your receipt to this owner’s guide and keep.
Thermal Cut Off
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly
shuts off, push the on/off switch off (0) and unplug the cleaner. Check the cleaner for a possible source of overheating such as
a full dust bag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before
attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and push the on/off switch on (l). If the
cleaner still does not run, then take it to a Eureka Authorized Service Center for repair.
4
Cord Retainer. To use, push electrical cord down into cord
retainer.
2
ON/OFF Switch. International symbol I means On,
International symbol O means Off.
3
Dust Bag Cover Latch. Pull up on latch to remove bag cover
giving access to the dust bag and motor filter.
4
Filter Door Latch. Push down on latch and pivot out for access
to the filter compartment. Push up on latch to close door.
5
Dust Bag Cover.
6
Dust Bag. Inside the dust bag compartment. The debris
from cleaning is collected in the dust bag.
7
Stair Handle. To use when cleaning stairs.
8
Headlight.
9
Handle Release. Step on handle release to pull handle
back to a comfortable operating position.
10
Cleaner Height Setting. An adjustment that raises or
lowers the cleaner base to match the type of floor
surface.
1
3
2
4
5
QUICK REFERENCE
1
6
9
WARNING: Avoid injury. Keep loose clothing, hair,
fingers, and all other parts of body away from
any moving part (such as the revolving
brush). Turn off the switch and unplug the
cleaner before changing the cleaner height
setting.
7
8
10
Helpful Information:
Listen to your cleaner. If you notice a change in the sound of the
motor or a change in performance, it could simply indicate a common
usage or maintenance issue. Such as, a need to raise or lower the
carpet height adjustment, possible blockage in hose or brush roll
area, or a broken or loose brush roll belt. These are all easy to fix
and the instructions are included in this owner’s guide. Becoming
familiar with the information in this guide will help you to get the best
possible performance from your new cleaner for many years to come.
5
11 Hose Retainers (4). Place hose in retainers to store hose on
unit.
12 Electrical Cord Hooks (2). Wrap electrical cord around them
to store electrical cord on unit. The upper cord hook rotates for
quick cord release.
13 Nested Wand Storage. The crevice wand stores inside the
larger wand.
14 Carrying Handle. Use this handle to carry unit from one place
to another.
15 Dusting/Upholstery Brush Storage. Store the dusting brush
on back of cleaner.
11
QUICK REFERENCE
NOTE: WHEN UNIT IS RUNNING, DO NOT
ATTEMPT TO REMOVE ANY OBJECT
WHICH PREVENTS THE BRUSH ROLL
FROM TURNING.
12
First, turn off unit, unplug from the electrical
socket, then remove object from brush roll area.
As example: sock, rug, etc.
14
11
13
Thermal Cut Off
This cleaner has a special thermostat that protects the
cleaner in case of motor overheating. If the cleaner
suddenly turns off, follow this procedure:
11
1. Push rocker switch to off (O) position.
15
12
11
13
2. Unplug cleaner.
3. Check for source of overheating problem (i.e. full dust bag,
blocked hose, or clogged filter).
4. If a full dust bag, blocked hose or clogged filter is found,
change the dust bag, clear the hose or replace or clean the
filters.
5. Wait at least 30 minutes before attempting to reuse the
cleaner.
6. After 30 minute cool down period, plug the cleaner in and
push the rocker switch to the on (I) position. The cleaner
should turn on.
7. If the cleaner still does not operate, take it to any Eureka
Authorized Service Center for repair. Call 1-800-282-2886
for the nearest Eureka Authorized Service Center to you.
6
CAUTION: Assemble the cleaner before using.
CAUTION: Moving parts, make sure on/off switch is in off (0) position before plugging in.
NOTE: Features may vary by model yet all parts assemble the same.
Attach Hose
Attach Handle
CAUTION: Do not catch cord under handle.
3
Upper
Hose
Retainer
1
Groove 1
Groove
2
Hose
Lower
Hose
Retainer
1
2
From rear of cleaner, align handle with groove and
slide onto cleaner. If necessary, use thumb and finger
pressure to slide handle into position.
HOW TO ASSEMBLE
4
3
Pick up hose and lay across upper hose retainer.
4
Push the end of the hose in the lower hose retainer
to secure.
Attach handle with the two screws provided in the
assembly packet. Use a Phillips® head screwdriver.
NOTE: Hand tighten with screwdriver to be sure
both screws are firmly seated.
7
Store Hose and Accessories
Store Electrical Cord
Nested
Wands
5
Cord
Retainer
Dusting
Brush
HOW TO ASSEMBLE
8
6
Cord Hook
7
Plug
6
Cord Hook
5
You will find your cord retainer on the handle above the
upper cord hook. Firmly push the electrical cord down
into the cord retainer. This will place the cord out of the
way the next time you vacuum.
6
Next wind the cord around the two cord hooks on the
back side of cleaner.
7
Secure the plug to the cord to prevent unwinding.
ON/OFF Switch. International symbol I means On, International symbol O means Off.
WARNING: Avoid injury. Keep loose clothing,
Cleaner Height Setting. An adjustment
hair, fingers, and all other parts of
that raises or lowers the cleaner base
body away from any moving part
to match the type of floor surface. With
(such as the revolving brush). Turn
the cleaner cord unplugged, set the
off the switch and unplug the
adjustment to lowest setting for
cleaner before changing the
maximum carpet cleaning. If the
cleaner height setting.
cleaner is difficult to push, move
adjustment to next highest setting
until cleaner is comfortable to push.
The brush roll must reach the carpet for effective cleaning. For ease in moving the adjustment
knob, place handle in operating position and tilt cleaner back to remove weight from front
wheels.
Handle Release. Step on
handle release to pull
handle back to a
comfortable operating
position. To lower
handle completely to
the floor, depress
handle release a
second time.
Store
Helpful Information:
Clean
Under
Dusting/
Upholstery
Brush
Crevice
Wand
NOTE: While using accessories, do not place
cleaner on furniture or steps as the brush
roll may cause damage. Place cleaner on
floor with the handle in storage position.
Hose
or
Wand
1. To use accessories remove hose from rear of
cleaner by lifting up and twisting.
2. Place desired accessory onto end of hose or wand.
Before cleaning under low
furniture, check area first for
objects that might harm the
unit or block the vacuum
hose.
Operate
Dusting/Upholstery Brush is for furniture, blinds, books,
lamp shades, shelves, curtains, draperies, cushions and fabrics.
Crevice Wand cleans corners, stairs, baseboards, and
between cushions.
Nested extension wands to add reach.
• Grasp both wands near ridges.
• Turn ridge end to center.
• Push wands together.
HOW TO USE
• Pull apart.
9
The instructions in this booklet serve as a guide to routine maintenance. To avoid unnecessary service calls, check the dust
bag, filters, belt, and brush roll often.
ROUTINE MAINTENANCE
NOTE:
When vacuuming carpet fresheners or cleaners, powder, plaster dust, or similar fine substances,
the dust bag and filters will require more frequent maintenance.
NOTE:
Turn off the switch and unplug the electrical cord before routine maintenance. Never operate the
vacuum cleaner without the dust bag or filter assembly in place.
Removing the Dust Bag (Style LS):
1 Remove dust bag cover by lifting up on latch and
pivoting dust bag cover out and away from cleaner.
Latch
2
Grasp dust bag flaps and pull out from
cleaner.
Flaps
Dust Bag
Installing New Dust Bag:
➀ BEND FLAPS FORWARD
Reinstalling the Dust Bag Cover:
➁ PLACE BAG FLANGE
ON TOP OF SHELF
Place the bottom of the dust bag cover on cleaner
lining up grooves on outer edge of cover with rails
on side of cleaner. Rotate cover up, pressing
against cleaner until it locks into place.
➂ PUSH BAG INTO HOUSING
➂
➃
➃ POSITION BAG BOTTOM
BEHIND RIBS
10
Rails on
Cleaner
Grooves on
inside edge
of bag cover
Pre-Motor Filter
Check the pre-motor filter each time the dust bag is changed.
Clean or replace as needed.
Dust Bag
Support
ROUTINE MAINTENANCE
To Clean Pre-Motor Filter
1. Locate dust bag support in bottom of dust bag compartment.
Remove filter centered in the bottom of the dust bag
compartment.
2. Shake filter to remove excess dust. If necessary, the filter
can be cleaned by vacuuming with another cleaner or
washing with mild detergent.
Pre-Motor
Filter
3. Reinstall filter after completely dry.
Use GENUINE EUREKA replacement pre-motor filter, Part
No. 71480.
Models equipped with Filter Pads
(Only cartridge style filters can be used with these
models.)
Check the True HEPA filter each time the dust bag is
replaced. Replace filter cartridge twice a year or as needed.
Check the filter pad each time the dust cup is
emptied. Replace twice a year or as needed.
True HEPA
Cartridge
Latch
Filter
Pad
Filter
Door
Latch
Side Door Filters
Models equipped with Cartridge Filter
Filter
Door
Latch
To remove True HEPA cartridge filter
To remove Filter Pad from filter door
1. Push down on filter door latch and pull door away from
cleaner.
2. Push down on HEPA cartridge latch and remove filter.
1. Push down on filter door latch and pull door away from
cleaner.
2. Lift filter pad up and out of filter door. Dispose of old filter
pad.
To replace True HEPA cartridge filter
1. Place bottom tabs of filter cartridge into slots. Rotate
filter toward cleaner, press firmly against cleaner to
latch. Make sure True HEPA cartridge latch is
secured on both sides.
2. Replace filter door by placing tabs of door into slots on
cleaner. Rotate door up and against cleaner until it locks
into place.
To replace Filter Pad into filter door
1. Place new filter pad in filter door.
2. Replace filter door by placing tabs of door into slots on
cleaner. Rotate door up and against cleaner until it locks
into place.
NOTE: To have the benefit of a sealed True HEPA
system, you must use one of the True HEPA
cartridge filter systems.
Filter Pad Replacement Options:
HEPA, Style HF6
Use GENUINE EUREKA replacement True HEPA filter,
Style HF5.
Use GENUINE EUREKA replacement filter pads.
11
Brush Roll
The brush roll turns as it sweeps and combs the carpet nap.
Remove hair and threads from the brush roll so it continues
brushing the carpet. To maintain the most efficient cleaning,
the bristles must touch the carpet. To test the bristle length,
hold a ruler against the underneath side of the cleaner. If the
bristles no longer touch the ruler, replace the brush roll.
5
Brush Roll Belt, Style U
The brush roll belt turns the brush roll to agitate, sweep, and
comb the carpet nap. Check the belt regularly to be sure it is in
good condition. Replace the belt if it stretches, cracks or loses
tension. Cut away any hair or threads wound around the brush
roll or the belt pulley because the buildup could cause the belt
to rotate unevenly.
5. Place new belt around motor shaft.
How To Replace Brush Roll Belt
PERIODIC MAINTENANCE
NOTE: Turn off the switch and unplug the
electrical cord before replacing belt. Belt pulleys
can become hot during normal use. To prevent
injury, avoid touching the motor shaft when
changing the belt.
7
8
6
1
2
2
2
6. Place belt around brush roll pulley.
7. Align left end cap with base. Push end cap securely
into place.
8. Pull right side of brush roll to stretch belt. Secure right
end cap into base.
Brush Roll
1. Lower handle to floor to change belt.
2. Remove three screws indicated by screwdrivers in
above illustration. Lift hood to remove.
NOTE: The carpet height adjustment has to be in
the lowest or highest position to remove or reinstall
the hood.
Brush Roll Belt
9
4
Motor
Shaft
Belt
Brush
Roll
IMPORTANT
9.
Rotate brush roll by hand two full
rotations to properly position belt.
10. Place hood back on cleaner. Make sure hood front
is behind furniture guard. Replace three screws.
11. Tighten screws.
3
3. Lift left end of brush roll.
4. Remove and discard belt.
12
Use GENUINE EUREKA replacement belt, Style U.
Look for the GENUINE EUREKA product symbol.
How To Change Light Bulb (Only for models with a headlight)
NOTE: Turn off the power switch and disconnect the
electrical cord before changing light bulb.
1 Lower handle. Remove the screw from lens cover.
Requires a Phillips® head screwdriver.
2 Pull lens cover from cleaner.
3 Pull old light bulb out of socket.
4 Push new light bulb into socket.
5 Replace lens cover.
6 Secure with screw.
PERIODIC MAINTENANCE
Use GENUINE EUREKA replacement light bulb,
Part No. 57940-2.
Light Bulb
13
To Clear Blockages in Hose
Lower
Hose
Adapter
Base
Hose
Nested
Wands
5 Locate lower hose adapter on the back of the cleaner.
Remove lower hose adapter from rear of cleaner by
6
lifting up and twisting.
7 Check for blockages in the hose and base hose. Flexing
the hose may help loosen any blockage. If no blockage
is found, continue to step 8. If blockage is found,
clear and continue to step 11.
Hose
Adapter
Tabs
PROBLEM SOLVING
Clear Hose
14
NOTE: Turn off the switch and unplug the electrical
cord before clearing hose.
1 Locate upper hose adapter on the back of the
cleaner.
2 Remove nested wands from back of cleaner for easy
access to hose adapter tabs.
3 Press hose adapter tabs together and pull hose
adapter away from cleaner. The hose adapter will
unscrew off hose for easy access to debris if
necessary.
4 Check for blockages at cleaner opening and in hose.
If no blockage is found, continue to step 5. If
blockage is found, clear and continue to step 11.
▲
8 Remove hood from cleaner and check for a blockage
in the brush roll area. Make sure the hose inlet is clear.
9 After the blockage is found and cleared, replace the
hood on the cleaner.
10 Place lower hose adapter back into the base hose.
Install the upper hose adapter onto the back of the
11 cleaner, line it up with the cleaner opening and push it
against the cleaner until both tabs lock into place.
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM
Motor will not start.
Motor suddenly stops.
Does not clean the carpet
or floor.
CAUSE
✓
✓
✓
✓
Electric Plug
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Thermal Cut Off
Page 6.
Filters
Dust Bag
✓ Hose
No suction at the end of hose.
✓
✓
Belt
Brush Roll
✓
✓
Hose Adapter
Filters
✓
✓
SOLUTION
Clean or replace the filters. Hint: If picking up fine
dust, the filters may not look dirty but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).
Replace the dust bag with a new dust bag. Page 10.
Be sure the dust bag is properly seated into the
cleaner body. Page 10.
Be sure hose adapter is secure on back of cleaner.
Page 14.
Remove any blockages from the hose that restricts the
airflow. Page 14.
Check base hose and long hose. Page 14.
Replace a broken, cut, loose or out of shape belt.
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Dust Bag
Be sure hose adapter is secure. Page 14.
Clean or replace the filters. Hint: If picking up fine
dust, the filters may not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filters.
Remove any clogs from the hose that restricts the
airflow. Check base hose and long hose. Page 14.
Change dust bag.
Hose
✓
✓
✓
Light Bulb
Replace light bulb. Page 13.
Brush Roll
Remove hood and clean debris or items from the brush
roll area.
Replace a broken, cut, loose or out of shape belt.
Page 12.
✓
Cleaner Height Setting
✓
Belt
✓
Cleaner Height Setting
Hint: Put handle in operating position. Tilt the
cleaner back to raise the front wheels off floor.
Then turn the knob.
Bag cover will not go onto
cleaner.
✓
✓
No Dust Bag in Cleaner
Dust Bag Installed Properly
Place a dust bag in the cleaner.
Dust bag must be installed properly in cleaner or bag
cover will not go onto cleaner. Make sure the dust
bag cardboard flange is on the support shelf. See
page 10.
Hood will not come off.
✓
Cleaner Height Setting
✓
Screws
Hood cannot be removed from cleaner unless the
cleaner height setting is in the lowest or highest
position.
All three screws must be removed from the top of the
hood. Page 12.
Headlight not working.
Noise from the brush roll
area.
Cleaner is hard to push.
Put handle in operating position. Tilt the cleaner
back to raise the front wheels off floor. Then turn
the knob to a higher setting.
Replace a broken, cut, loose or out of shape belt.
Page 12.
Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,
central standard time, Monday through Friday. Know the
model and serial numbers when you call.
Questions?
Call 1-800-282-2886 between 7 a.m. to 8:00 p.m.,
central standard time, Monday through Saturday. Know
the model and serial numbers when you call.
Guide
Missing parts
PROBLEM SOLVING
Cleaner height knob will
not turn.
Belt
15
16
WARRANTY
THE EUREKA LIMITED WARRANTY
What This Warranty Covers
Your Eureka cleaner is warranted to be free from all defects in material and workmanship in normal household use for a period of one year. The warranty is granted only to the
original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.
What This Warranty Does Not Cover
• Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, and brush roll bristles
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner’s Guide.
• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.
What The Eureka Company Will Do
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty policy, the Eureka Company
will not refund the consumer’s purchase price.
Warranty Registration
Please fill out and return the warranty registration card accompanying your cleaner.
Obtaining Warranty Service
To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka Authorized Warranty Station.
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”
For the location of the nearest Eureka Authorized Warranty Station or for service information, telephone toll free:
USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866
Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the Eureka Authorized Warranty Station.
Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number from the data plate on the cleaner.
Further Limitations and Exclusions
Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For A Particular
Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Eureka be liable for any consequential or incidental damages you
may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary by state.
GENUINE
EUREKA PRODUCT
Questions & Answers about Genuine Eureka Products
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner?
A: Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer satisfaction,
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean.
Q: How can I be sure I am using only genuine Eureka products in my vacuum cleaner?
A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka Product” symbol (see illustration above). For further identification assistance,
you may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka Authorized Warranty Station.
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags and parts
while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
THE EUREKA COMPANY
Household Warranty
abs 190
18
Bloomington, Illinois 61701
Questions?
Do Not Return To Store
Call
1-800-282-2886
7 a.m. to 8 p.m., Central Standard Time, Monday through Saturday
Accessory Items in This Carton
1 Dusting/Upholstery Brush
1 wand, 1 crevice wand
1 extra belt
1 hardware package
(2 screws)
1 vacuum cleaner
handle
Thank you for selecting a Eureka cleaner.
Don’t Forget to Use
Genuine Eureka Bags, Belts and Filters
Caution: Damages caused by the use of non-genuine
Eureka parts are not covered by the Eureka Limited
Warranty.
Part No. 72104 (4/02)
©2002 White Consolidated, Ltd.
Printed in U.S.A.