Eureka 6820 Vacuum Cleaner User Manual

Vacuum Cleaner
Household Type
6820 Series
Do not return this product to the store.
For assembly problems or questions
contact: Eurekaʼs Customer Service
Division toll free at 1-800-282-2886*,
8 a.m. to 7:30 p.m., (CST), Monday Friday and 10 a.m. to 6:30 p.m. Saturday.
For replacement of broken or missing
items to be shipped direct to you, call
1-800-438-7352*, 8 a.m. to 4:45 p.m.,
(CST), Monday - Friday.
To order replacement parts and
accessories call 1-800-438-7352*, 8 a.m.
to 4:45 p.m., (CST), Monday - Friday or
visit our web site,
*En Mexico llame al 5670-6169
Important Information .......2
Assemble ..........................3
Use ...................................3
Accessories ......................4
Dust Bag ...........................4
Spin Duster Installation ....5
Spin Duster Use ...............5
Warranty ...........................5
Part No. 73994 (02/04)
We suggest you record the model, type and serial
numbers below. They are located on the silver rating
plate on your cleaner. For prompt and complete
service information, always refer to these numbers
when inquiring about service.
Model & Type___________________________
Serial No. ______________________________
It is also important to keep your receipt as proof of
date of purchase.
©2004 White Consolidated Ltd.
Printed in China
When using an electrical appliance, basic precautions should always be followed, including the following:
To reduce the risk of fire, electric shock, or injury :
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off
the switch and unplug the electrical cord when not in use
and before servicing.
• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Use only as described in this manual. Use only
manufacturerʼs recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner
is not working as it should, has been dropped, damaged,
left outdoors, or dropped into water, return it to a service
center before using.
• Do not pull or carry by cord, use cord as a handle, close
door on cord, or pull cord around sharp edges or corners.
Do not run vacuum cleaner over cord. Keep cord away
from heated surfaces.
• Hold plug when rewinding onto cord reel. Do not allow plug
to whip when rewinding.
• Do not use extension cords or outlets with inadequate
current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands or
operate without shoes.
• Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
• This vacuum cleaner creates suction and contains a
revolving brush roll. Keep hair, loose clothing, fingers, and
all parts of body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such
as cigarettes, matches, or hot ashes.
• Do not use without dust bag or filter in place.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids such
as gasoline, or use in areas where they may be present.
• Store your cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does not
fit fully into the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician to install the proper outlet. Do
not change the plug in any way.
DO NOT OIL the motor or the brush roll. The
motor and brush roll are permanently sealed
and lubricated.
Automatic Motor Shut-Off
Service Information
1. Turn off the switch and unplug the cleaner because
the thermostat will allow the cleaner to automatically
start running again when the motor cools (approximately
30 minutes).
Use the cleaner to pick up dirt and dust particles. Avoid
picking up hard or sharp objects that could damage the
vacuum cleaner.
The instructions in this booklet serve as a guide to routine
maintenance. For additional service information, telephone
our toll free number for the nearest Eureka Authorized
Warranty Station. You should know the model, type and
serial number or date code when you call :
USA : 1-800-282-2886 Mexico : 5670-6169
Canada : 1-800-282-2886
If you prefer, you can write to The Eureka Company, Service
Division, 807 North Main St., Bloomington, Illinois 61701,
USA. In Canada, write to The Eureka Company, 866 Langs
Drive, Cambridge, Ontario N3H 2N7. Refer to The Eureka
Warranty for complete service information.
To protect from overheating, this vacuum cleaner is
equipped with a thermostat which automatically shuts off
the motor if it overheats. Should this happen:
2. Check the hose, bag and filter regularly, as a clogged
hose, full bag or dirty filter could cause the motor to
3. Call a Eureka Service Station if the cleaner will not
operate after cooling for approximately 30 minutes.
Open the Slip
Ring to reduce
1 Attach wands
and cleaning tools
Slip the circular end of an
accessory tool onto the end
of the hose handle and twist
slightly to secure. If additional
reach is needed, place a wand
on the hose handle first.
Cord Rewind Pedal.
On/Off Pedal.
Bag Indicator (on some models)
Tool Cover Latch
Hose Inlet
Bag Cover Latch (on top of bag cover)
Carrying Handle (on the bottom)
Variable Speed Control (on some models)
Floor Tool
Pull electric plug out from back of cleaner push plug into
outlet. To rewind, step on Cordaway cord reel button,
hold and guide plug while it rewinds.
NOTE: When pulling on electric cord watch for a yellow
line on the cord. Then continue slowly pulling on cord
till you see the red line, stop. The red line indicates the
end of usable cord.
8. Exhaust Filter
9. Motor Filter (behind dust bag)
10. Disposable Dust Bag
A carpet should be cleaned regularly over heavily traveled
areas, and once a week over the entire carpeted area.
Vacuum slowly, making several passes (forward and backward) over the carpet, covering small areas at a time. The
time required to clean the carpet will depend on several
factors–including type of carpet and amount of dirt.
11. Electric Cord
Push ON/OFF Pedal
(A thermostat automatically shuts the motor off if it
overheats, see Automatic Motor Shut-Off)
Adjust brush height to high for bare floors (brushes
in down position) or low for carpets (brushes in up
HOW TO USE (continued)
Cleaning Tools
Crevice Tool (stored inside cleaner): For
crevices, corners, baseboards, between
Dusting Brush (stored inside cleaner):
For furniture, blinds, books, lamp shades,
Upholstery Nozzle (stored inside cleaner):
For curtains, draperies, cushions, fabrics.
Turbo Brush: (on some models) For upholstery
and for stairs.
Bare Floor Brush: (on some models) For any
type of hard surface floor.
Bag Change Indicator
The bag change indicator bar fills as the airflow through the
bag decreases. Certain types of fine particles like powder,
plaster dust, or carpet fibers can restrict airflow very quickly
and will decrease performance even before the bag appears
to be full. When the warning appears, change the disposable
dust bag to restore maximum performance. If a clean dust
bag does not restore maximum performance, clean the filters
and check the hose and wands for obstructions.
Empty Bag
Filled Bag
- Style CN3 and FILTER - Style EF3
NOTE: Turn off the power switch and disconnect
electrical cord from wall socket before changing
dust bag. Never use the cleaner without a dust
bag or filters.
To remove used dust bag and check filters:
1. Unplug the hose from the bag compartment lid.
The paper bag and filters play a very important role in the
efficiency of the vacuum cleaner. The purpose of the paper
bag is to trap dirt and at the same time the paper must be
porous enough to allow air to pass through. If the paper bag
or filters become clogged, no air can pass through the cleaner
and no cleaning takes place regardless of how powerful the
unit. To keep the cleaner operating at maximum efficiency,
change the dust bag frequently and clean the filters as
Some fine particles can restrict airflow very quickly and will
decrease performance even before the bag appears to be
full. When vacuuming carpet fresheners or cleaners, plaster
dust, or similar fine substances, clean the bag and filters
more often.
2. Squeeze bag compartment latch and swing lid up.
3. Lift exhaust filter out of bag compartment. If dirty, clean
or replace. The filter can be cleaned by brushing over a
waste receptacle. Place filter back in bag compartment.
4. Grasp bag collar and lift used bag out of cleaner and throw
5. Pull down on motor filter grille to release the motor filter.
If dirty, clean or replace. The filter can be cleaned by
brushing over a waste receptacle. Replace filter in grille,
rotate grille up and push against cleaner to latch.
To install disposable dust bag:
1. Hold dust bag by collar and push dust bag into bag
2. Rotate bag compartment lid down and press against
cleaner until it latches.
Installation and Use
Spin DusterTM
Adaptor Tube
Install Spin DusterTM
• Fit the top opening of Duster to hose
handle. Fit the bottom opening of the
Duster to the extension wand.
What This Warranty Covers
Your Eureka cleaner is warranted to be free from all defects in material and workmanship
in normal household use for a period of one year. The warranty is granted only to the
original purchaser and members of his or her immediate household. The warranty is
subject to the following provisions.
What This Warranty Does Not Cover
• Parts of the cleaner that require replacement under normal use, such as disposable dust
bags, filters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with
the Ownerʼs Guide.
• Defects or damages caused by unauthorized service or the use of other than Genuine
Eureka parts.
What The Eureka Company Will Do
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner
part that is covered by this warranty. As a matter of warranty policy, the Eureka Company
will not refund the consumerʼs purchase price.
Telescopic Wand
Warranty Registration
Please fill out and return the warranty registration card accompanying your cleaner.
Obtaining Warranty Service
How To Clean Spin Duster
• Depress and hold lever to divert air
into Duster.
• Allow Duster to spin for 10-15 seconds
prior to first use. This action creates a
static charge on the duster and also
cleans it after each use.
• Release lever and turn off vacuum.
How to Use
• Pull up on Duster handle to unsnap;
remove from cup.
• After use, return Duster to cup. Push
down to secure.
• Repeat “How to Use” steps above
to clean Duster and reactivate static
CAUTION: While dusting, turn off vacuum cleaner. Never
leave vacuum running unattended.
NOTE: If Duster will not spin, check and change bag if
necessary. Also, check to see if Duster is bent
and straighten if necessary.
To obtain warranty service you must return the defective cleaner or cleaner part along with
proof of purchase to any Eureka Authorized Warranty Station.
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service
and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”
For the location of the nearest Eureka Authorized Warranty Station or for service
information, telephone toll free:
USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main
Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866
Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair,
you must pay the shipping charges to the Eureka Authorized Warranty Station.
Return shipping charges will be paid by the Warranty Station. When returning parts for repair,
please include the model, type, and serial number from the data plate on the cleaner.
Further Limitations and Exclusions
Any warranty that may be implied in connection with your purchase or use of the cleaner,
including any warranty of Merchantability or any warranty for Fitness For A Particular
Purpose is limited to the duration of this warranty. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided
above. In no event shall Eureka be liable for any consequential or incidental damages
you may incur in connection with your purchase or use of the cleaner. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which
vary by state.
Questions & Answers about Genuine Eureka Products
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka
vacuum cleaner?
A: Using Genuine Eureka Products, which are made to our exacting specifications
and engineered with emphasis on quality, performance, and customer satisfaction,
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this
saves you money and helps to keep your home clean.
Q: How can I be sure I am using only genuine Eureka products in my vacuum
A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka
Product” symbol (see illustration above). For further identification assistance, you
may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka
Authorized Warranty Station.
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka
paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality, and reliability.
Many customers have mistakenly purchased “imitation” paper bags and parts
while thinking they purchased genuine. Unfortunately, many of these customers
discovered the differences after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
Household Warranty
abs 190
Bloomington, Illinois 61701
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