UNIT OUTLINE

UNIT OUTLINE
UNIT OUTLINE
Read this document to learn essential details about your unit. It will
also help you to get started with your studies.
BAA514
Workplace Literacy
Semester 1, 2016
THIS UNIT IS BEING OFFERED IN:
HOBART
Taught by:
Mr René Kling
CRICOS Provider Code: 00586B
BAA514 Workplace Literacy
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Contents
Contact Details ........................................................................................................................................ 2
Unit Description ...................................................................................................................................... 3
Prior Knowledge &/or Skills OR Pre-Requisite Unit(s) ............................................................................ 3
Enrolment in the Unit ............................................................................................................................. 3
When does the unit commence? ............................................................................................................ 3
University of Tasmania Graduate Quality Statement ............................................................................. 3
Intended Learning Outcomes for BAA514 .............................................................................................. 4
Learning Expectations and Teaching Strategies/Approach .................................................................... 5
Learning Resources ................................................................................................................................. 5
Student Feedback via eVALUate ............................................................................................................. 7
Details of Teaching Arrangements .......................................................................................................... 8
Assessment ........................................................................................................................................... 10
Submission of Assessment Items .......................................................................................................... 14
Review of Assessment and Results ....................................................................................................... 15
Further Support and Assistance ............................................................................................................ 16
Academic Misconduct and Plagiarism .................................................................................................. 17
Study Schedule - Workshops ................................................................................................................ 18
Contact Details
Unit Coordinator:
Campus:
Room Number:
Email:
Phone:
Consultation:
Mr René Kling
Hobart
TBA
[email protected]
0421 314 984
By appointment
Course Coordinator:
Campus:
Room Number:
Email:
Phone:
Consultation:
Dr Rob Hecker
Hobart
307 Centenary Building, Sandy Bay
[email protected]
03 6226 1774
By appointment
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Unit Description
This course will provide students with an overview of the basic requirements for workplace literacy
and typical forms where workplace literacy may be represented. During the course workplace
literacy will be studied using experiential learning opportunities. Students will develop transferrable
workplace literacy skills and knowledge through activities in a simulated workplace environment.
Through role-play, group and individual case study analyses, reflective blogs, face-to-face and online
discussions, and presentations, students will develop literacy skills to meet the demands of busy
workplace environments.
Prior Knowledge &/or Skills OR Pre-Requisite Unit(s)
There are no specific prior knowledge and / or skills required to attend this unit. However,
knowledge of, and basic ability to use common business software such as, MS Word, PowerPoint
and email are required along with the ability to navigate the Internet.
Enrolment in the Unit
Unless there are exceptional circumstances, students should not enrol in this unit after the end of
week two of semester, as the Tasmanian School of Business and Economics (TSBE) cannot guarantee
that:
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any extra assistance will be provided by the teaching team in respect of work covered in the
period prior to enrolment; and
penalties will not be applied for late submission of any piece or pieces of assessment that were
due during this period.
When does the unit commence?
The unit’s teaching schedule commences in the week beginning 22 February, 2016. Materials
relevant to the unit will be available to students on MyLO prior to the start of semester.
University of Tasmania Graduate Quality Statement
The units in your course, including this unit, have been designed to cumulatively develop the
graduate qualities outlined in the University’s Graduate Quality Statement:
Our graduates are equipped and inspired to shape and respond to the opportunities and
challenges of the future as accomplished communicators, highly regarded professionals and
culturally competent citizens in local, national, and global society. Graduates acquire subject and
multidisciplinary knowledge and skills and develop critical and creative literacies and skills of
inquiry. Our graduates recognise and critically evaluate issues of social responsibility, ethical
conduct and sustainability.
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Intended Learning Outcomes for BAA514
INTENDED LEARNING OUTCOMES
Learning Outcome 1
Knowledge and skills of basic
Workplace Literacy
Learning Outcome 2
Critical thinking skills to analyse
literature, theory and case studies
and provide written reports
Learning Outcome 3
Use of business technology
RELATED ASSESSMENT CRITERIA OR MODULE
LEVEL LEARNING OBJECTIVES
Demonstrate an understanding of the basic literacy
skills required to function effectively in a workplace
environment and the knowledge and skills to
further own business literacy
Demonstrate knowledge of workplace language
and the various ways it is used in a working
environment
ASSESSMENT METHODS
COURSE LEVEL LEARNING OUTCOMES
Writing business documents
Workshop activities
Successful completion of this unit
supports your development of course
learning outcomes, which describe what
a graduate of a course knows,
understands and is able to do. Course
learning outcomes are available from the
Course Coordinator. Course learning
outcomes are developed with reference
to national discipline standards,
Australian Qualifications Framework
(AQF), any professional accreditation
requirements and the University of
Tasmania’s Graduate Quality Statement.
Online communication
Presentations
Group interactions
Written communication
Work effectively in group settings to achieve
outcomes
Group presentations
Group discussions
Role-play activities
Communicate effectively using workplace literacy
skills through simulated workplace situations
Case Study Analysis
Analyse, diagnose and understand the links
between business literacy and effective and
efficient business operations
Group activities
Individual reflection
Quiz
Demonstrate sound analytical skills through the
application of theory, methodologies and
techniques related to general business literacy
Group activities
Case Studies
Quiz
Demonstrate effective use of technology
Group Presentations
Quiz
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Learning Expectations and Teaching Strategies/Approach
The University is committed to a high standard of professional conduct in all activities, and holds its
commitment and responsibilities to its students as being of paramount importance. Likewise, it
holds expectations about the responsibilities students have as they pursue their studies within the
special environment the University offers. The University’s Code of Conduct for Teaching and
Learning states:
Students are expected to participate actively and positively in the teaching/learning
environment. They must attend classes when and as required, strive to maintain steady
progress within the subject or unit framework, comply with workload expectations, and
submit required work on time.
These are some of the expectations we have of you as a student enrolled in this unit:
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to prepare for each week’s class by reading prescribed articles and texts
to attend each class wherever possible
to participate in class discussions and engagement with other students
to complete every assessment item as indicated
Work, Health and Safety (WH&S)
The University is committed to providing a safe and secure teaching and learning environment. In
addition to specific requirements of this unit, you should refer to the University’s policy at:
www.utas.edu.au/work-health-safety.
Learning Resources
Prescribed Text/Software
A prescribed text is a resource that you must have access to for the purposes of studying this unit.
There are no set textbooks for BAA514; however recommended online resources and suggested
readings will be published to MyLO.
Students are expected to purchase Student Workbooks prior to commencing this course. Workbooks
can be purchased from Uniprint, Sandy Bay. Uniprint is open Monday to Friday from 8.30 am to 4.30
pm. It is expected that workbooks will cost approximately $10-$15. The purchase of additional
resources beyond the workbook is not compulsory.
Recommended Texts
A recommended text is a resource that you can use to broaden your understanding of the topics covered in this unit. You
may also find a recommended text helpful when conducting research for assignments.
There are no recommended textbooks for BAA514.
Other Recommended Resources
Reading Lists (if provided) will be accessible from a direct access to all unit reading material lists in
one place. This includes e-Readings and items in Reserve. If applicable, Reading Lists will be placed
on the following: http://rlms.utas.edu.au/erl/
Useful websites will also be published to MyLO.
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My Learning Online (MyLO)
Access to the MyLO online learning environment is required for this unit. The unit has its own MyLO
site. To log into MyLO and access this unit, go to: http://www.utas.edu.au/mylo. To access the unit,
select BAA514.
For help using MyLO go to http://www.utas.edu.au/mylo.
Technical requirements for MyLO
MyLO can be accessed via Library computers and in computer labs on campus.
See: http://www.utas.edu.au/it/computing-distributed-systems/computer-labs-facilities-andlocations
For further technical information and help, contact the UTAS Service Desk on 6226 1818 or
at http://www.utas.edu.au/service-desk during business hours.
Learning to use MyLO
When you log into MyLO, you will see a unit called Getting Started with MyLO. Enter this unit to
learn more about MyLO, and to practise using its features.
MyLO Expectations
1. Students are expected to maintain the highest standards of conduct across all modes of
communication with staff and other students. Penalties may be imposed if the Unit Coordinator
believes that, in any instance or mode of communication, your language or content is
inappropriate or offensive. MyLO is a public forum. Due levels of respect, professionalism and
high ethical standards are expected of students at all times.
2. Submission of assessment tasks via MyLO presumes that students have read, understood and
abide by the requirements relating to academic conduct, and in particular, those requirements
relating to plagiarism. All work submitted electronically is presumed to be “signed-off” by the
student submitting as their own work. Any breach of this requirement will lead to student
misconduct processes.
3. MyLO is an Internet service for teaching and learning provided by the University. It is expected
that you check your units in MyLO for updates at least once a day.
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Using MyLO for BAA514
IMPORTANT! Before you are provided with access to your unit’s MyLO resources, you must
complete the Student Agreement form. To do this:
1. Access the unit’s MyLO site.
2. Locate the Begin Here folder and click on it to open it. You can find the Begin Here folder by
scrolling down until you see Content Browser OR by clicking on the Content button.
OR
3. Once you have opened the Begin Here folder, click on the Student Agreement file.
OR
4. Read the terms, then check the I agree box. You should now be able to access all available
unit content on MyLO. You only need to do this once in each MyLO unit.
Other important resources on MyLO
You are expected to regularly check MyLO for any updates in relation to the unit. MyLO has been
incorporated into the delivery of this unit to enhance your learning experience, by providing access
to up-to-date course materials, and allowing for online discussion.
In addition to the lecture slides which are uploaded on MyLO on a weekly basis, other unit-related
materials such as supplementary readings and assessment guides can also be accessed on MyLO.
You are also expected to engage in active discussion about issues related to the unit through the
discussion forums and chat rooms that are available on MyLO: this is particularly helpful for distance
students who may utilise the facilities available on MyLO to contact their fellow distance students
and form groups to complete any group assessment tasks for this unit. In this regard, MyLO should
be treated as the unit's critical platform for learning and communication.
Student Feedback via eVALUate
At the conclusion of this unit, you will be asked to provide online responses to a number of matters
relating to the learning and teaching within the unit. You are asked to respond honestly to these
questions, as all information received is used to enhance the delivery of future offerings.
BAA514 Workplace Literacy
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Changes to this Unit Based on Previous Student Feedback
As a result of student feedback for this unit the following changes have been implemented:
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Whenever possible, workshops for this unit have been scheduled for a late morning starting
time
Practical activities have been added into the workshops to provide more opportunities for
practice and WIL simuated outcomes
Only one online quiz has been included, but online blogs have been added to allow
demonstration of online communication skills required for business interaction
More videos have been included to supplement learning outcomes, and
Online resources have been provided prior to workshops to allow more time for group work.
Details of Teaching Arrangements
Workshops for BAA514 are scheduled as follows:
Workshop 1
•
Mondays, 10am – 1pm, Engineering, Room 304
Public Holidays
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Week 4, 14 March – Make-up Class will be Friday 18 March, 11am-2pm, Geography Room 500
Week 9, 25 April – Make-up Class will be Wednesday 27 April, 11am-2pm, Humanities, Room 477A
Workshop 2
•
Mondays, 2pm – 5pm, Geography, Room 500
Public Holidays
•
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Week 4, 14 March – Make-up Class will be Tuesday 15 March, 12pm-3pm, Engineering, Room 217
Week 9, 25 April – Make-up Class will be Friday 29 April, 12pm-3pm, Engineering, Room 217
Workshop 3*
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Wednesdays, 3pm – 6pm, Law, Room 132
*Note - Students are advised the 3rd workshop will only be offered if the 1st and 2nd workshops are full.
Attendance to workshops is crucial as workshop activities form part of the assessment items as does
attendance and completion of workbooks. All information for attending workshops will be provided
online through MyLO and prior reading is essential to completing workshop tasks and assessments.
The presentation of this course is an on-campus program comprising one three-hour workshop per
week (three workshops available).
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Communication, Consultation and Appointments
TO KEEP UP WITH ANNOUNCEMENTS REGARDING THIS UNIT
Check the MyLO News tool at least once every two days. The unit News will appear when you first
enter our unit’s MyLO site. Alternatively, click on the News button (towards the top of the MyLO
screen) at any time.
WHEN YOU HAVE A QUESTION
Other students may have the same question that you have. Please go to the ‘Ask the Class Discussion’
on our course’s MyLO site. Check the posts that are already there – someone may have answered
your question already. Otherwise, add your question as a new topic. Students are encouraged to
support each other using this forum – if you can answer someone’s question, please do. We will
attempt to respond to questions within 48 business hours. If your question is related to a personal
issue or your performance in the unit, please contact the appropriate teaching staff member by
email instead.
WHEN YOU HAVE AN ISSUE THAT WILL IMPACT ON YOUR STUDIES OR THE SUBMISSION OF AN
ASSESSMENT TASK
If you have a personal question related to your studies or your grades, please contact teaching staff
by email.
For general questions about the unit, please add them to the ‘Ask the Class Discussion’ on the unit’s
MyLO site. This way, other students can also benefit from the answers.
A NOTE ABOUT EMAIL CORRESPONDENCE
You are expected to check your UTAS email (WebMail) on a regular basis – at least three times per
week. To access your WebMail account, login using your UTAS username and password
at https://webmail.utas.edu.au/.
You are strongly advised not to forward your UTAS emails to an external email service (such as gmail
or Hotmail). In the past, there have been significant issues where this has occurred, resulting in UTAS
being blacklisted by these email providers for a period of up to one month. To keep informed, please
use your UTAS email as often as possible.
We receive a lot of emails. Be realistic about how long it might take for us to respond. Allow at least
TWO (2) business days to reply. Staff are not required to respond to emails where students do not
directly identify themselves, are threatening or offensive, or come from external (non-UTAS) email
accounts.
When you write an email, you must include the following information. This helps teaching staff to
determine who you are and which unit you are talking about.
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Family name
Preferred name
Student ID
Unit code (BAA514)
Questions
If your question is about an assessment task, please include the assessment task
number or name.
BAA514 Workplace Literacy
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Assessment
How Your Final Result Is Determined
In order to pass this unit you must achieve an overall mark of at least 50% of the total available
marks. All assessments must be submitted. Details of each assessment item are outlined below.
Assessment Items
Due Date
Value/Weighting
Link to Learning
Outcomes
Assessment 1
Business Email
Week 4
15%
LO 1, 2 & 3
Assessment 2
Group Presentation
Week 7
40%
LO 1, 2 & 3
Assessment 3
Case Study
Week 10
30%
LO 1, 2
Assessment 4
Online Quiz
Week 12
10%
LO 1, 2 & 3
Assessment 5
Attendance and
Participation
Week 13
5%
LO 1, 2
Assessment Item 1 – Writing Business Email
Task Description:
Students will devise and submit one business e-mail, in accordance with the
instructions provided during workshops and in assignment 1 details. The email
topic - to provide an outline (and demonstrate) the’ essential components of a
business e-mail’. Assignment 1 is to be emailed to the lecturer or tutor. Students
are expected to conduct their own additional research to complete this
assessment.
Task Length
1-2 pages
Assessment Criteria:
Criterion 1 - 80% of assignment mark
o
Research a specific written workplace document and produce an
example of it
Criterion 2 - 20% of assignment mark
o
Use technology effectively
Link to Unit’s
Learning Outcomes:
Due Date:
LO1, LO2, LO3
Value:
15%
Week 4, Friday 18 March, 11.30pm
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Assessment Item 2 – Group Presentation and Individual Reflection
Task Description:
Student groups will deliver a business presentation to the class. Groups will
determine the format that their presentation will take and each group and its
members will be assessed on the appropriateness of that choice, on the
overall presentation and on each individual's contribution to the outcomes.
The topic (theme) must be based on workplace literacy (a range of optional
topics will be provided). Group presentations will occur during Week seven
(7) and Week eight (8) workshops – and additional workshops if needed.
Individually, each member of the group will then reflect upon their own part
of the presentation with a submission of a self-reflection via Dropbox due
the week following the group presentation.
Task Length
20 mins for presentation and 1 page self-reflection
Assessment Criteria:
Criterion 1 - 30% of assignment mark
o
Participation in presentation
Criterion 2 - 30% of assignment mark
o
Content and analysis of issues
Criterion 3 - 10% of assignment mark
o
Research, identify and use workplace technology
Criterion 4 - 30% of assignment mark
o
Evidence of self-reflective learning
Link to Unit’s
Learning Outcomes:
Due Date:
LO1, LO2 and LO3.
Value:
40%
Week 7 (11 April) and Week 8 (18 April), during workshops as allocated
Self-reflections (1 page) are due Friday 11.30 pm of the week following the
group presentation.
BAA514 Workplace Literacy
Assessment Item 3 – Case Study Analyis
Task Description:
Students will be given a case study on an issue dealing with business
customer interaction. Students will need to analyse the issues in the case,
then provide an individual report.
Task Length
1500 words
Assessment Criteria:
Criterion 1 - 30% of assignment mark
o
Analysis of the case study issues
Criterion 2 - 40% of assignment mark
o
Application of critical thinking and problem solving techniques
Criterion 3 - 20% of assignment mark
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Recommendations, Conclusion
Criterion 4 - 10% of assignment mark
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Report format
Link to Unit’s
Learning Outcomes:
Due Date:
LO1 & LO 2
Value:
30%
Week 10, Friday 6 May, 11.30 pm
12
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Assessment Item 4 – Online Quiz
Task Description:
Online Timed Quiz (multiple choice, true/false and short answer questions)
Task Length
Approximately 1 hour
Assessment Criteria:
Criterion 1 - 100% of assignment total
o
Correct responses to quiz questions
Link to Unit’s
Learning Outcomes:
Due Date:
LO1, LO2 and LO3
Value:
10%
Week 12, Friday 20 May, 11.30 pm.
Assessment Item 5 - Attendance and Contribution to Workshops
Task Description:
Students will work individually and in groups to complete workshop activities
and will be marked with regard to their attendance and activity in
workshops.
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During workshops, students will be expected to actively engage and
communicate with other students whilst completeing the workshop
activities and complete the relevant sections in the workbook
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Workbooks will be examined periodically during the semester
Task Length
As required
Link to Unit’s
Learning Outcomes:
Due Date:
LO1, LO2
Value:
5%
Attendance during semester and workbooks examined in Weeks 5 and 10.
Exam
There is no exam for this unit.
BAA514 Workplace Literacy
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Submission of Assessment Items
Lodging Assessment Items
Assignments must be submitted electronically through the relevant assignment drop box in MyLO.
You must ensure that your name, student ID, unit code, tutorial time and tutor’s name (if
applicable) are clearly marked on the first page. If this information is missing, the assignment will
not be accepted and, therefore, will not be marked.
Where relevant, Unit Coordinators may also request you to submit a paper version of your
assignment. You will be advised by the Unit Coordinator of the appropriate process relevant to your
campus (Hobart, Launceston or Cradle Coast).
Please remember that you are responsible for lodging your assessment items on or before the due
date and time. We suggest you keep a copy. Even in a perfect system, items sometimes go astray.
Late Assessment and Extension Policy
In this Policy:
1.
2.
3.
4.
5.
6.
7.
(a) ‘day’ or ‘days’ includes all calendar days, including weekends and public holidays;
(b) ‘late’ means after the due date and time; and
(c) ‘assessment items’ includes all internal non-examination based forms of assessment
This Policy applies to all students enrolled in TSBE Units at whatever Campus or geographical
location.
Students are expected to submit assessment items on or before the due date and time specified
in the relevant Unit Outline. The onus is on the student to prove the date and time of
submission.
Students who have a medical condition or special circumstances may apply for an extension.
Requests for extensions should, where possible, be made in writing to the Unit Coordinator on
or before the due date. Students will need to provide independent supporting documentation
to substantiate their claims.
Late submission of assessment items will incur a penalty of 10% of the total marks possible for
that piece of assessment for each day the assessment item is late unless an extension had been
granted on or before the relevant due date.
Assessment items submitted more than five (5) days late will not be accepted.
Academic staff do NOT have the discretion to waive a late penalty, subject to clause 4 above.
BAA514 Workplace Literacy
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Academic Referencing and Style Guide
Before starting your assignments, you are advised to familiarise yourself with the following
electronic resources.
The first is the Harvard Referencing System Style Guide, which can be accessed from the UTAS
library: http://utas.libguides.com/content.php?pid=27520&sid=199808. The Harvard style is the
appropriate referencing style for this unit and the guide provides information on presentation of
assignments, including referencing styles. In your written work you will need to support your ideas
by referring to scholarly literature, works of art and/or inventions. It is important that you
understand how to correctly refer to the work of others and maintain academic integrity.
Failure to appropriately acknowledge the ideas of others constitutes academic dishonesty
(plagiarism), a matter considered by the University of Tasmania as a serious offence.
The second is the Tasmanian School of Business and Economics’ Writing Assignments: A Guide,
which can be accessed at: http://www.utas.edu.au/business-and-economics/student-resources. This
guide provides you with useful information about the structure and style of assignments in the TSBE.
Review of Assessment and Results
Review of Internal Assessment
It is expected that students will adhere to the following policy for a review of any piece of
continuous/internal assessment. The term continuous/internal assessment includes any assessment
task undertaken across the teaching phase of any unit (such as an assignment, a tutorial
presentation, and online discussion, and the like), as well as any capstone assignment or take-home
exam.
Within five (5) days of release of the assessment result you may request a meeting with the assessor
for the purpose of an informal review of your result (in accordance with Academic Assessment Rule
No. 2 Clause 22 – www.utas.edu.au/academic-governance/academic-senate/academic-senate-rules.
During the meeting, you should be prepared to discuss specifically the marks for the section(s) of the
marking criteria you are disputing and why you consider your mark is incorrect. The assessor will
provide a response to the request for review within five (5) days of the meeting.
If you are dissatisfied with the response, you may request a formal review of internal assessment by
the Head of School, with the request being lodged within five (5) days of the informal review being
completed. A Review of Internal Assessment Form is available at the following
link: http://www.utas.edu.au/business-and-economics/student-resources/forms. The form must be
submitted to the TSBE Office (Hobart or Launceston).
BAA514 Workplace Literacy
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Review of Final Result
Should you require a review of your final result, a formal request must be made only after
completing the review of exam script process list above. To comply with UTAS policy, this request
must be made within ten (10) days from the release of the final results (in accordance with
Academic Assessment Rule No. 2 Clause 22 – www.utas.edu.au/academic-governance/academicsenate/academic-senate-rules . You will need to complete an Application for Review of Assessment
Form, which can be accessed from http://www.utas.edu.au/exams/exam-and-results-forms. Note
that if you have passed the unit you will be required to pay $50 for this review.
The TSBE reserves the right to refuse a student request to review final examination scripts should
this process not be followed.
Further Support and Assistance
If you are experiencing difficulties with your studies or assessment items, have personal or lifeplanning issues, disability or illness that may affect your study, then you are advised to raise these
with your lecturer or tutor in the first instance.
If you do not feel comfortable contacting one of these people, or you have had discussions with
them and are not satisfied, then you are encouraged to contact:
ACADEMIC DIRECTOR – POSTGRADUATE PROGRAMS
Name:
Dr Rob Hecker
Room:
Room 307, Centenary Building, Sandy Bay
Email:
[email protected]
There is also a range of University-wide support services available to students, including Student
Centre Administration, Careers and Employment, Disability Services, International and Migrant
Support, and Student Learning and Academic Support. Please refer to the Current Students website
(available from www.utas.edu.au/students) for further information.
If you wish to pursue any matters further then a Student Advocate may be able to assist.
Information about the advocates can be accessed from www.utas.edu.au/governance-legal/studentcomplaints. The University also has formal policies, and you can find out details about those from
that link.
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Academic Misconduct and Plagiarism
Academic misconduct includes cheating, plagiarism, allowing another student to copy work for an
assignment or an examination, and any other conduct by which a student:
(a) seeks to gain, for themselves or for any other person, any academic advantage or advancement
to which they or that other person are not entitled; or
(b) improperly disadvantages any other student.
Students engaging in any form of academic misconduct may be dealt with under the Ordinance of
Student Discipline. This can include imposition of penalties that range from a deduction/cancellation
of marks to exclusion from a unit or the University. Details of penalties that can be imposed are
available in the Ordinance of Student Discipline – Part 3 Academic Misconduct,
see http://www.utas.edu.au/university-council/university-governance/ordinances.
Plagiarism is a form of cheating. It is taking and using someone else’s thoughts, writings or
inventions and representing them as your own, for example:
• using an author’s words without putting them in quotation marks and citing the source;
• using an author’s ideas without proper acknowledgment and citation; or
• copying another student’s work.
It also means using one’s own work from previously submitted assessment items if repeating a unit.
If you have any doubts about how to refer to the work of others in your assignments, please
consult your lecturer or tutor for relevant referencing guidelines, and the academic integrity
resources on the web at http://www.utas.edu.au/academic-integrity/The intentional copying of
someone else’s work as one’s own is a serious offence punishable by penalties that may range from
a fine or deduction/cancellation of marks and, in the most serious of cases, to exclusion from a unit,
a course, or the University.
The University and any persons authorised by the University may submit your assessable works to
a plagiarism checking service, to obtain a report on possible instances of plagiarism. Assessable
works may also be included in a reference database. It is a condition of this arrangement that the
original author’s permission is required before a work within the database can be viewed.
For further information on this statement and general referencing guidelines,
see www.utas.edu.au/plagiarism/ or follow the link under ‘Policy, Procedures and Feedback’ on the
Current Students homepage.
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Study Schedule - Workshops
Week
Start of Week
Topic/s and activities
1
Monday 22 February
2
Monday 29 February
3
Monday 7 March
4
Monday 14 March
5
Monday 21 March
Introduction to BAA514
Contact details
Unit outline and structure graduate attributes and
assessment information
Defining Workplace Literacy
Emails and business
communication
Business letters, general
documents and reports
Effective presentations
Public speaking
Verbal and non-verbal skills
Application and analysis of
theories of organisational
behaviour
Text Chapter/s
Due Dates
Pre-reading
resources provided
on MyLO and
relevant chapter
Student Workbook
Assignment 1
Business Email
Mid-Semester Break: Thursday 24 March – Wednesday 30 March (inclusive)
6
Monday 4 April
Developing your resume and
cover letter
7
Monday 11 April
Application processes
Job interviews
8
Monday 18 April
9
Monday 25 April
10
Monday 2 May
11
Monday 9 May
12
Monday 16 May
Dealing with business customers
Dealing with customer complaints
Problem solving and critical
thinking in the workplace
Workplace Diversity
Interpersonal effectiveness
Interacting with colleagues
Working with teams
Business meetings
13
Monday 23 May
Review of WPL
Pre-reading
resources provided
on MyLO and
relevant chapter
Student Workbook
Examination Period: Saturday 4 June – Tuesday 21 June
Assignment 2
Group
Presentation
Assignment 3
Case Study
Assignment 4
Online Quiz
Assignment 5
Attendance and
Workbooks
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