User guide | FARGO electronic HDP600-LC CR100 Printer User Manual

HDP600 High Definition Card
Printer/Encoder User Guide (Rev.
2.5)
• HDP600 (Dual-Sided Card Printer/Encoder)
• HDP600-LC (Dual-Sided Card Printer/Encoder)
• HDP600 CR100 (Dual-Sided Card Printer/Encoder)
• HDP600-LC CR100 (Dual-Sided Card Printer/Encoder)
Part Number: L000444
RESTRICTED USE ONLY
Fargo Electronics, Inc.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5), property of Fargo Electronics, Incorporated
Copyright © 2003 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America.
Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this
copyrighted document to authorized Fargo customers. The revision number for this document will be updated to
reflect changes, corrections, updates and enhancements to this document.
Revision Control
Number
Date
Document Title
Revision 2.5
1 September 2007
HDP600 High Definition Card Printer/Encoder User
Guide
Revision 2.4
1 December 2006
Same title
Revision 2.3
1 June 2006
Same title
Revision 2.2
1 March 2006
Same title
Revision 2.1
1 February 2006
Same title
Revision 2.0
1 January 2006
Same title
Revision 1.5
1 January 2005
Same title
Revision 1.4
1 December 2004
Same title
Revision 1.3
1 August 2004
Same title
Revision 1.2
1 April 2004
Same title
Revision 1.1
1 March 2004
Same title
Revision 1.0
1 February 2004
Same title
These reference documents were thoroughly reviewed to provide Fargo with professional and international
standards, requirements, guidelines and models for our technical, training and user documentation. At all times,
the Copyright Protection Notice for each document was adhered to within our Fargo documentation process. This
reference to other documents does not imply that Fargo is an ISO-certified company at this time.
•
ANSI/ISO/ASQ Q9001-2000 American National Standard, (sub-title) Quality Management Systems Requirements (published by the American Society of Quality, Quality Press, P.O. Box 3005, Milwaukee,
Wisconsin 53201-3005)
•
The ASQ ISO 9000:2000 Handbook (editors, Charles A. Cianfrani, Joseph J. Tsiakals and John E. West;
Second Edition; published by the American Society of Quality, Quality Press, 625 N. Plankinton Avenue,
Milwaukee, Wisconsin 53203)
•
Juran's Quality Handbook (editors, Joseph M. Juran and A. Blanton Godfrey; Fifth Edition, McGraw-Hill)
Any questions regarding changes, corrections, updates or enhancements to this document should be
forwarded to:
FARGO Electronics, Incorporated
Support Services
6533 Flying Cloud Drive
Eden Prairie, MN 55344 (USA)
(952) 941-0050
FAX: (952) 941-7836
www.fargosupport.com
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Table of Contents
Section 1: Printer Overview _________________________________________________ 1-1
How to use the guide _________________________________________________________________ 1-1
Safety Messages (review carefully)______________________________________________________ 1-2
HDP600 Overview __________________________________________________________________ 1-3
Reviewing the HDP600 Block Diagram________________________________________________ 1-3
Reviewing the HDP600 Sequence of Operations _________________________________________ 1-4
Reviewing the HDP600 Boot up Sequence _____________________________________________ 1-7
Reviewing the Lamination Module Sequence of Operations ________________________________ 1-8
Reviewing the Lamination Module Boot up Sequence ____________________________________ 1-9
Section 2: Specifications ____________________________________________________ 2-1
Safety Messages (review carefully)______________________________________________________ 2-1
Introduction ________________________________________________________________________ 2-2
Reviewing the HDP600 Printer Overview table ____________________________________________ 2-2
Reviewing the HDP600 Package _____________________________________________________ 2-3
Reviewing the HDP600 (front)_______________________________________________________ 2-3
Reviewing the HDP600 CR100 Card Printer ____________________________________________ 2-4
HDP600 - Regulatory Compliances _____________________________________________________ 2-5
HDP600 - Agency Listings ____________________________________________________________ 2-5
Technical Specifications ______________________________________________________________ 2-6
Functional Specifications ____________________________________________________________ 2-13
Printer Components: LCD and Softkey Control Pad _____________________________________ 2-16
Printer Components: Print Ribbons __________________________________________________ 2-21
Printer Components: Blank Cards ___________________________________________________ 2-22
Printer Components: Card Input and Output Hoppers____________________________________ 2-23
Printer Components: Card Output Hopper and Reject Hopper _____________________________ 2-24
Printer Unit: Reviewing the Card Lamination Module ___________________________________ 2-25
Printer Components: Transfer Roller_________________________________________________ 2-26
Reviewing the Overlaminates _________________________________________________________ 2-27
Reviewing the Thermal Transfer Film and PolyGuard Overlaminates________________________ 2-27
Reviewing the CR-90 or CR-100 Patch Size ___________________________________________ 2-28
Reviewing the Overlaminate Design _________________________________________________ 2-28
Section 3: Installation Procedures ____________________________________________ 3-1
Safety Messages (review carefully)______________________________________________________ 3-1
Introduction ________________________________________________________________________ 3-2
Time Requirement ________________________________________________________________ 3-2
System Requirements ______________________________________________________________ 3-2
Inspection – HDP600 ______________________________________________________________ 3-2
Unpacking the Printer______________________________________________________________ 3-2
Choosing a Good Location __________________________________________________________ 3-3
About Moisture Condensation _______________________________________________________ 3-3
Printer Loading Procedures ____________________________________________________________ 3-4
Loading the Print Ribbon ___________________________________________________________ 3-4
Loading clear HDP Film into the Transfer Station ________________________________________ 3-8
Inserting the Card Cleaning Cartridge ________________________________________________ 3-11
Loading the Overlaminate _________________________________________________________ 3-14
Connecting power to the HDP600 Printer _____________________________________________ 3-19
Loading the Blank Cards __________________________________________________________ 3-27
Printer Driver Installation Procedures ___________________________________________________ 3-30
Installing the HDP600 Printer Driver _________________________________________________ 3-30
Printing a Test Print Image ___________________________________________________________ 3-41
Card Lamination Module Installation ___________________________________________________ 3-44
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Introduction ____________________________________________________________________ 3-44
Inspecting the Card Lamination Module ______________________________________________ 3-45
Unpacking the Card Lamination Module ______________________________________________ 3-45
Choosing a proper Location ________________________________________________________ 3-45
Preventing Moisture Condensation___________________________________________________ 3-45
Installing the HDP600 Series Card Lamination Module _____________________________________ 3-46
Printing a Test Print Image ___________________________________________________________ 3-53
Section 4: General Troubleshooting __________________________________________ 4-1
LCD Messages _____________________________________________________________________ 4-2
Reviewing LCD Messages __________________________________________________________ 4-2
General Troubleshooting Guide _____________________________________________________ 4-11
Magnetic and E-card Troubleshooting Guide___________________________________________ 4-16
Printing a Test Image _______________________________________________________________ 4-18
Reviewing the Gray/Align YMC/K Self-Test __________________________________________ 4-18
Reviewing the Color/Resin YMCK Self-Test __________________________________________ 4-19
Reviewing the Color Bars YMC Self-Test _____________________________________________ 4-19
Reviewing the Card Count Self-Test _________________________________________________ 4-20
Reviewing the Magnetic Test option _________________________________________________ 4-20
Reviewing the Lamination Color/Resin YMCK+L Self-Test ______________________________ 4-21
Communications Errors______________________________________________________________ 4-22
Resolving the Communication Errors_________________________________________________ 4-22
Card Feeding Errors ________________________________________________________________ 4-24
Resolving an Unable to Feed Card Error ______________________________________________ 4-24
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)_________________ 4-27
Resolving a Card Hopper Empty Error________________________________________________ 4-29
Resolving a Card Output Hopper Full ________________________________________________ 4-30
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)________________________ 4-31
Resolving a Card Jam Error ________________________________________________________ 4-32
Resolving a Card Jam (Encoder) Error________________________________________________ 4-33
Resolving a Card Jam (Flipper) Error_________________________________________________ 4-34
Resolving a Card Jam (Laminator) Error ______________________________________________ 4-36
Resolving a Card Eject Error _______________________________________________________ 4-38
Resolving a No Flipper Table Module Error ___________________________________________ 4-39
Resolving a Flipper Jam Error ______________________________________________________ 4-40
Magnetic Encoding Errors____________________________________________________________ 4-42
Resolving a Magnetic Verify Error __________________________________________________ 4-42
Resolving a No Magnetic Encoder Installed Error _______________________________________ 4-45
Resolving a No Magnetic Strip Present Error___________________________________________ 4-47
E-card Encoding Errors ______________________________________________________________ 4-48
Resolving a No Smart Card Encoder Error ____________________________________________ 4-48
Resolving a No Prox Card Encoder Error _____________________________________________ 4-49
Transfer Process Errors ______________________________________________________________ 4-50
Resolving a Transfer Film Mark Not Found Error _______________________________________ 4-50
Resolving a Transfer Film Not Installed Error __________________________________________ 4-51
Resolving a Transfer Film Sensor Not Calibrated Error___________________________________ 4-52
Resolving a Transfer Film Out Error _________________________________________________ 4-53
Printing Process Errors ______________________________________________________________ 4-54
Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 4-54
Resolving a Ribbon Break/Jam Error _________________________________________________ 4-56
Resolving a Ribbon Out Error ______________________________________________________ 4-58
Resolving a No Ribbon Installed Error________________________________________________ 4-59
Resolving a Invalid Ribbon Error____________________________________________________ 4-61
Resolving a Wrong Ribbon Error ____________________________________________________ 4-63
Resolving a Headlift Motor or Sensor Error____________________________________________ 4-65
Resolving the Cover Open Error Message _____________________________________________ 4-67
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Resolving the Blank Output issues ___________________________________________________ 4-69
Card Lamination Errors______________________________________________________________ 4-72
Resolving a Laminator (General Error) _______________________________________________ 4-72
Resolving the Laminator (Check Power) Error _________________________________________ 4-73
Resolving the Laminator (Heater Off) Error ___________________________________________ 4-74
Resolving the Wrong Overlaminate Installed Error ______________________________________ 4-75
Resolving Check Lamination Material Error ___________________________________________ 4-76
Diagnosing Image Problems __________________________________________________________ 4-77
Resolving the Pixel Failure problems_________________________________________________ 4-77
Resolving the Card Surface Debris problems___________________________________________ 4-78
Resolving the Incorrect Image Darkness problems ______________________________________ 4-79
Resolving the Ribbon Wrinkle problems ______________________________________________ 4-82
Resolving the Excessive Resin Printing problems _______________________________________ 4-84
Resolving the Incomplete Resin Printing problems ______________________________________ 4-87
Resolving the Image Placement problems _____________________________________________ 4-89
Resolving the Poor Image Quality problems ___________________________________________ 4-93
Running the Self Test _______________________________________________________________ 4-94
Running the Standard Self Test Print _________________________________________________ 4-95
Running the Magnetic Self Test (HiCo Only) __________________________________________ 4-96
Section 5: Ethernet Option Section ___________________________________________ 5-1
Introduction ________________________________________________________________________ 5-1
Technical Specification - Ethernet Option ________________________________________________ 5-1
Functional Specification - Ethernet Option ________________________________________________ 5-2
Network Services - Overview ____________________________________________________5-3
Reviewing the Print Server__________________________________________________________ 5-3
Reviewing the Web Page Server _____________________________________________________ 5-3
Reviewing the Network Management Interface __________________________________________ 5-3
Reviewing the Telnet Server ________________________________________________________ 5-3
Network Management Interface _________________________________________________5-4
Telnet Command Line Interface _________________________________________________5-4
Initiating a Telnet Session __________________________________________________________ 5-4
Reviewing the Telnet Command Table ________________________________________________ 5-5
Ethernet Web Pages – Standard Procedures ______________________________________5-11
Reviewing Web page security _________________________________________________________ 5-11
Logging In ________________________________________________________________________ 5-12
Accessing the Home pages ___________________________________________________________ 5-13
Reviewing the HDP600 Home Page__________________________________________________ 5-14
Reviewing the Home Page Categories and Fields (table)__________________________________ 5-15
Configuring the Network Settings______________________________________________________ 5-16
Accessing the Network Settings page_________________________________________________ 5-16
Reviewing the Interface ___________________________________________________________ 5-17
Reviewing the Current Settings _____________________________________________________ 5-18
Switching to the automatic IP address mode ___________________________________________ 5-19
Changing to the static IP address mode _______________________________________________ 5-20
Entering the TCP Window Size _____________________________________________________ 5-22
Using the Clear Changes button _____________________________________________________ 5-23
Using the TCP/IP page ______________________________________________________________ 5-24
Using the TCP/IP Status Web Page __________________________________________________ 5-25
Using the Printer page _______________________________________________________________ 5-26
Using the System Log page___________________________________________________________ 5-28
Changing the Log Name___________________________________________________________ 5-29
Selecting the Log Type____________________________________________________________ 5-31
Setting up Email Event logging _____________________________________________________ 5-33
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Specifying UDP Event logging _____________________________________________________ 5-34
Specifying TCP Event logging ______________________________________________________ 5-36
Using the Administration pages _______________________________________________________ 5-38
Using the System Information page __________________________________________________ 5-38
Changing the Root Password _______________________________________________________ 5-40
Upgrading the Print Server _________________________________________________________ 5-42
Using the Reboot pages______________________________________________________________ 5-44
Rebooting the Ethernet Server ______________________________________________________ 5-44
Resetting to Default Settings _______________________________________________________ 5-46
Using the Help page ________________________________________________________________ 5-47
Additional Procedures ________________________________________________________5-48
Reviewing LED and Dipswitch Tables __________________________________________________ 5-48
Reviewing the LED Table _________________________________________________________ 5-48
Reviewing the Dip Switches________________________________________________________ 5-49
Restoring the Factory Settings for Ethernet ______________________________________________ 5-50
Restoring the Default Settings ______________________________________________________ 5-50
Accessing the IP address of your Printer_________________________________________________ 5-51
Accessing the HDP600 IP address ___________________________________________________ 5-51
Upgrading the Main Firmware with the Fargo Diagnostics Utility_____________________________ 5-52
Ethernet Printer Troubleshooting Procedures _____________________________________5-54
Troubleshooting procedures ________________________________________________________ 5-54
Verifying the Printer Connection ____________________________________________________ 5-55
Verifying the Printer IP address _____________________________________________________ 5-55
Verifying that your PC can access the Printer using the ping command ______________________ 5-56
Printing a test page _______________________________________________________________ 5-57
Reviewing Frequently-asked Questions __________________________________________5-58
Glossary of Terms ____________________________________________________________5-64
Section 6: Card Lamination Module __________________________________________ 6-1
Reviewing the Card Lamination Module _________________________________________________ 6-1
Safety Messages (review carefully)______________________________________________________ 6-2
Opening the Card Lamination Module _________________________________________________ 6-3
Adjusting the Card Lamination Module __________________________________________________ 6-5
Adjusting the Card Flattener_________________________________________________________ 6-5
Section 7: Printer Adjustments_______________________________________________ 7-1
Safety Messages (review carefully)______________________________________________________ 7-2
Adjusting the Card Size_______________________________________________________________ 7-3
Adjusting the Card Thickness Adjustment Lever_________________________________________ 7-3
Printing on Alternate Card stocks _______________________________________________________ 7-4
Selecting the Right Cards and optimize the HDP Print Process ______________________________ 7-4
Selecting the Appropriate HDP Printer Driver settings ____________________________________ 7-5
Conducting the Tape adhesion Test ___________________________________________________ 7-6
Printer Driver Options ________________________________________________________________ 7-9
Installing Printer Driver Updates _____________________________________________________ 7-9
Setting Up the Printer Driver__________________________________________________________ 7-10
Setting up Windows 2000/Windows XP ______________________________________________ 7-10
Using the Card tab ___________________________________________________________7-11
Using the Card tab (HDP600/HDP600-LC) ______________________________________________ 7-11
Selecting the Card Size (HDP600 and HDP600-LC) _____________________________________ 7-12
Selecting the Custom Card Size _____________________________________________________ 7-14
Using the Card tab (HDP600 CR100/HDP600-LC CR100) __________________________________ 7-15
Selecting the Card Type (all HDP600 Printers) _________________________________________ 7-16
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Selecting the Card Hopper (HDP600 and HDP600-LC only) ______________________________ 7-19
Selecting the Card Hopper (HDP600 CR100 and HDP600-LC CR100 only) __________________ 7-20
Setting the Orientation ____________________________________________________________ 7-21
Specifying the number of Copies ____________________________________________________ 7-21
Selecting the Diagnostics button ____________________________________________________ 7-22
Selecting the Test Print button ______________________________________________________ 7-23
Selecting the About button _________________________________________________________ 7-24
Using the Device Options tab (HDP600/HDP600-LC)______________________________________ 7-26
Adjusting the Ribbon Type_________________________________________________________ 7-27
Selecting the Auto Ribbon Select option ______________________________________________ 7-28
Adjusting the Film Type___________________________________________________________ 7-29
Adjusting for the Color Matching____________________________________________________ 7-30
Adjusting for the Color Tone – Natural or Enhanced_____________________________________ 7-31
Adjusting for the Resin Dither ______________________________________________________ 7-32
Using the Print Both Sides option ___________________________________________________ 7-33
Using the Split 1 Set of Ribbon Panels option __________________________________________ 7-34
Using the Print Back Side First option ________________________________________________ 7-35
Using the Print Back Side Only option________________________________________________ 7-36
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options ____________________ 7-37
Using the Print in Single Card Mode option____________________________________________ 7-38
Using the Disable Printing option____________________________________________________ 7-39
Using the Image Color tab (HDP600) ___________________________________________________ 7-40
Using the Image Transfer tab _________________________________________________________ 7-46
Adjusting the Image Position controls ________________________________________________ 7-47
Adjusting the Transfer Dwell Time and Temperature ____________________________________ 7-49
Using the K Panel Resin tab __________________________________________________________ 7-50
Selecting the Full Card with the K Panel Resin tab ______________________________________ 7-51
Selecting the Defined Area(s) with the K Panel Resin tab _________________________________ 7-52
Selecting the Undefined Area(s) with the K Panel Resin tab _______________________________ 7-53
Defining the Area to activate the Card Grid ____________________________________________ 7-54
Measuring the Total Card area ______________________________________________________ 7-55
Measuring the Area to be positioned on the Card________________________________________ 7-56
Selecting the Print YMC under the K and Print K Only options ____________________________ 7-57
Using the Magnetic Encoding tab ______________________________________________________ 7-59
Using the Encoding Mode option ____________________________________________________ 7-60
Encoding the Mode/Coercivity/Magnetic Track Selection_________________________________ 7-62
Reviewing the Magnetic Track Options _______________________________________________ 7-64
Reviewing the Enable MLE Support checkbox _________________________________________ 7-65
Reviewing the Verification options __________________________________________________ 7-66
Reviewing the Shift Data Left ______________________________________________________ 7-67
Reviewing the ISO Track Locations__________________________________________________ 7-68
Sending the Track Information______________________________________________________ 7-69
Reviewing the Sample String _______________________________________________________ 7-70
Reviewing the ASCII Code and Character Table ________________________________________ 7-71
Using the Lamination tab (only with Card Lamination Module) ______________________________ 7-72
Selecting the Lamination Position ___________________________________________________ 7-73
Selecting the Lamination Side ______________________________________________________ 7-74
Selecting the Lamination Type______________________________________________________ 7-75
Adjusting the Transfer Dwell Time and Transfer Temperature _____________________________ 7-76
Selecting the Sensors button and Defaults button________________________________________ 7-76
Selecting the Sensors button and Defaults button________________________________________ 7-77
Section 8: Cleaning ________________________________________________________ 8-1
Using the Required Supplies ________________________________________________________ 8-1
Safety Messages (review carefully)______________________________________________________ 8-2
Cleaning inside the Printer __________________________________________________________ 8-3
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Cleaning outside the Printer _________________________________________________________ 8-3
Cleaning the Printhead _____________________________________________________________ 8-4
Replacing the Card Cleaning Tape ____________________________________________________ 8-5
Cleaning the Magnetic Encoder ______________________________________________________ 8-7
Cleaning the Platen and Transfer Rollers _______________________________________________ 8-9
Cleaning the Transfer Rollers using the Cleaning Card ___________________________________ 8-10
Section 9: Packing the Card Printer _________________________________________ 9-11
Section 10: Board Level Diagnostics _________________________________________ 10-1
Board Errors ______________________________________________________________________ 10-1
Resolving the EE Memory Error ____________________________________________________ 10-1
Resolving the EE Checksum Error ___________________________________________________ 10-1
Resolving the DRAM Memory Error _________________________________________________ 10-2
Resolving the RAM Memory Error __________________________________________________ 10-2
Resolving the FPGA Error _________________________________________________________ 10-3
Sensor Testing _____________________________________________________________________ 10-3
Reviewing the Sensor Locations and Voltages__________________________________________ 10-4
Reviewing the Motor Locations and Cables____________________________________________ 10-6
Section 11: LCD On-Line Menu Navigation ___________________________________ 11-1
Entering the LCD Menu and selecting an Option __________________________________________ 11-1
Selecting from the HDP600 Menu Option Structure Tree _________________________________ 11-1
Reviewing the Printer Setup __________________________________________________________ 11-6
Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF _______________________ 11-8
Aligning the Print Offset __________________________________________________________ 11-9
Setting the Transfer TOF _________________________________________________________ 11-11
Setting the Transfer EOF _________________________________________________________ 11-13
Using the Gap Distance Table _____________________________________________________ 11-15
Adjusting the Transfer Tension ____________________________________________________ 11-18
Adjusting the Film Drive _________________________________________________________ 11-19
Adjusting the Ribbon Tension _____________________________________________________ 11-19
Adjusting the Ribbon Drive _______________________________________________________ 11-20
Adjusting the Transfer Temperature_________________________________________________ 11-20
Adjusting the Transfer Speed ______________________________________________________ 11-21
Setting the Printhead Resistance____________________________________________________ 11-21
Adjusting the Image Darkness _____________________________________________________ 11-22
Changing the Encoder Settings_____________________________________________________ 11-23
Setting the Magnetic TOF ________________________________________________________ 11-24
Setting the Magnetic TOF ________________________________________________________ 11-26
Adjusting the Flipper Offset _______________________________________________________ 11-27
Adjusting the Lamination Flipper Offset _____________________________________________ 11-28
Adjusting the LAM TOF and EOF __________________________________________________ 11-29
Adjusting the Lamination Sensor Calibration__________________________________________ 11-30
Adjusting the Lamination Temperature Setting ________________________________________ 11-30
Using the Show Card Count option _________________________________________________ 11-31
System Upgrade (Firmware Upgrade) _______________________________________________ 11-32
Section 12: Firmware Updates ______________________________________________ 12-1
Firmware Updater Application Program _________________________________________________ 12-1
Downloading Firmware Updates_______________________________________________________ 12-3
Updating the Printer's Firmware _______________________________________________________ 12-4
Updating the Main Firmware _______________________________________________________ 12-4
Updating the LCD Firmware _______________________________________________________ 12-7
Section 13: Fargo Technical Support ________________________________________ 13-1
Contacting Fargo Technical Support____________________________________________________ 13-1
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reading the Serial Numbers on a Fargo Printer ___________________________________________ 13-2
Finding out when a Fargo Card Printer was manufactured ________________________________ 13-2
Reviewing Example No. 1: Serial Number 80453289____________________________________ 13-2
Reviewing Example No. 2: Serial Number A1280224 ___________________________________ 13-2
Section 14: Reviewing Spare Parts Lists ______________________________________ 14-1
Reviewing Spare Parts List for HDP600, HDP600-LC, HDP600 CR100 and HDP600-LC CR100 _ 14-1
Section 15: Glossary of Terms ______________________________________________ 15-1
Section 16: Index_________________________________________________________ 16-1
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Section 1: Printer Overview
How to use the guide
The HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) is designed to
provide installers and technicians with quick, efficient lookup of related procedures,
components and terms. The Guide can be used effectively either in soft or hard copy,
depending on the preference of the installer or technician.
Manual
Description
Glossary of Terms and
Technical/Functional
Specifications (hyper-linked)
You can go directly to the Glossary of Terms, Technical
Specifications and Functional Specifications to learn how
to use the processes, procedures, functions and windows
for the HDP600 within concise, correlative tables.
Table of Contents (hyperlinked)
You can use the automated Table of Contents to quickly
locate, for example, an error message, a procedure, the
index or an appendix.
Cross-Referencing (hyperlinked)
You can use the cross-referencing links to quickly locate,
for example, an error message or a procedure.
Comprehensive Index
(hyper-linked)
You can use the Comprehensive Index to quickly locate
information on the HDP600, relating to a specification, a
procedural step, a window or screen, a component, a
term, a qualifier or a related feature to this Printer.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Safety Messages (review carefully)
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death or
serious injury.
Information that raises potential safety issues is indicated by a warning
symbol (as shown to the left).
Caution:
•
To prevent personal injury, refer to the following safety messages
before performing an operation preceded by this symbol.
•
To prevent personal injury, always remove the power cord prior to
performing repair procedures, unless otherwise specified.
•
To prevent personal injury, make sure only qualified personnel
perform these procedures.
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the left).
•
To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this
symbol.
•
To prevent equipment or media damage, observe all established
Electrostatic Discharge (ESD) procedures while handling cables in
or near the Circuit Board and Printhead Assemblies.
•
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
•
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
•
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove oil
and debris before working on the Printer.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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HDP600 Overview
Reviewing the HDP600 Block Diagram
The HDP600 Block Diagram will be created and added to this service document at a future
date.
No.
Part
No.
Part
No.
Part
1
Card Input
19
Thermocouple
37
Card Feed Roller
2
Card Feed
Stepper
20
Film Supply Encoder
38
Flattener Cooling Fan
3
Flipper Stepper
21
Film - Print
39
Lamination Roller
4
Lamination
Stepper
22
Ribbon Sensor Array
40
Platen Roller
5
Print Stepper
23
Ribbon Encoder
41
Printhead
6
Lamination
Headlift
24
Print Headlift
42
Printhead Cooling Fan
7
Film Supply
25
Thermistor
43
Card Input Hopper
8
Film Take Up
26
Cover Interlock
44
Card Detection
9
Ribbon Supply
27
Card Input Roller
45
Flipper Table Card
10
Ribbon Take
Up
28
Cleaning Cartridge
46
Flattener Cooling Fan
11
Print Headlift
29
Flipper Table Roller
47
Lamination Roller
12
Card Low
30
Flipper Table
48
Platen Roller
13
Encoding TOF
31
Encoding Module
49
Printhead
14
Flipper Home
32
Encoding Feed Roller
50
Printhead Cooling Fan
15
Card TOF
33
Card Feed Roller
51
Card Input Hopper
16
Film - Transfer
34
Card Feed Roller
52
Card Detection
17
Film Take Up
Encoder
35
Transfer Platen Roller
53
Flipper Table Card
18
Encoding TOF
36
Flattener Roller
54
Flattener Cooling Fan
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the HDP600 Sequence of Operations
The following sequence describes a dual sided full color print job with magnetic encoding.
(Note: The HDP625/625-LC Printers have two (2) Card Input Hoppers that load 100 cards in
each Hopper.)
Step
Process
1
The File information is received from the PC.
2
The Heater warms up and/or maintains the heat on the hot Roller using the
Thermocouple to help maintain the desired temp.
3
The DC Motor and Flipper Stepper turn ON and run until a card is seen by the card
Sensor, which will cause the Card Input Motor to stop.
The Stepper will continue to run a certain number of steps to position the card on
the Flipper Table. All stop. Card Low Sensor will check for cards in Input Hopper.
4
The Flipper Stepper will turn ON, causing the Flipper Stepper to turn to the
magnetic angular position. The Flipper Position Sensor and counted steps are
used to determine the angular position. All stop.
5
The Flipper Stepper will engage to drive the card into and past the Magnetic Card
Sensor and the Magnetic Head.
6
The Flipper Stepper engages to drive the card to a centered position on the Flipper
Table using the Magnetic Card Sensor and a step count. All stop.
7
The Flipper Stepper will turn ON, causing the Flipper to turn to the default (flat)
position. The Flipper Position Sensor and counted steps are used to determine the
angular position. All stop.
8
Steppers engage to move the card OFF the Flipper and to a position near the hot
Roller, using Card Feed Sensors and a step count. All stop.
9
The Ribbon Drive Motors turn ON and move until the correct panel is found by the
Print Ribbon Sensor array (5 reflective). All stop. (Note: The Print Ribbon Encoder
is active during this step.)
This step occurs simultaneously with Step 10 (below).
10
The Film Drives turn ON until the Film is positioned with the Film Mark Alignment
Sensor. (Note: This is the closest Sensor to the Transfer Rollers.)
All stop. (Note: The Film Ribbon Encoder is active during this step.)
11
The Headlift Motor engages, moving the Printhead down until Headlift Sensor is
activated. All stop.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing HDP® 600 Series Card Printer - Sequence of Operations (continued)
Step
Process
12
The Fan turns ON as required to keep head cool.
13
The Ribbon Drives, Film Drives and Print Platen Stepper turn ON and the
Printhead burns the image data until the image data is depleted. All stop. (Note:
The Ribbon Encoders and Film Encoders are active during this step.)
14
The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is
activated. All stop.
15
The Ribbon Drives and Film Ribbon Drives advance until the Print Ribbon Encoder
sees acceleration at release. (Note: The Ribbon Encoders are active during this
step.)
16
The Ribbon Drives move until the Print Ribbon Position Sensor finds the next
panel. All Motors stop. (Note: The Ribbon Encoder is active during this step.)
17
Repeat Steps 9 to 15 for the appropriate number of color/heat seal panels.
18
The Film/Ribbon Drives and Print Platen Stepper turn ON to advance the printed
portion of the Film into position at the heated Transfer Roller, using the Lamination
Film Alignment Sensor.
19
The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is
activated. All stop. (Note: This step is not performed after the last Color/Heat Seal
Panel is printed.)
20
If the heater is not at the required temperature yet, the job will pause.
21
Stepper engages to move the card to a position directly under the hot Roller. The
Top of Form Sensor determines card edge and number of steps to position card.
All stop.
22
The Transfer Roller Motor turns ON to lower the Transfer Roller and will stop when
the Sensor is activated. All off.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing HDP® 600 Series Card Printer - Sequence of Operations (continued)
Step
Process
23
The Stepper and Film Drive engage to laminate the printed Film onto the card.
They will turn off after a given number of steps based on the position given by the
Card Sensor. All stop. (Note: The Film Encoder is active during this step.)
24
The Transfer Roller Motor turns ON to raise the Transfer Roller and will stop when
the Sensor is activated. All off.
25
The Film Drive and Stepper turn ON for a given number of clicks based on Film
Encoder, until the film is released.
26
The Stepper turns ON to move the card into the Output Hopper (based on steps
from a known position). All stop.
27
The Heater and Thermocouple are maintained at a set temperature at all times
when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the HDP600 Boot up Sequence
Step
Process
Step
Process
1
The Card feed stepper turns ON (to check for a card on the Flipper table).
2
The Hot Roller Lift turns until the head up position is returned from the Headlift
Sensor).
3
The Film transfer take-up Motor turns ON to take up any slack in the film.
4
The Print Headlift turns until head up position is returned from Headlift Sensor.
5
The Print Ribbon moves forward until it finds the yellow panel, pauses, advances
to magenta, then backs up to yellow (the Ribbon Sensor detects marks on the
ribbon).
6
The Transfer Film advances forward two panels from supply (advances until the
Transfer Film Sensor senses 2 marks on the Film).
7
The Transfer Film advances forward one panel from supply (advances until the
Transfer Film Sensor senses 1 mark on the Film).
8
The Transfer Film reverses for one panel onto supply (reverses until the Transfer
Film Sensor senses 1 mark on the Film).
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the Lamination Module Sequence of Operations
The LAM sequence of operations begins after printing has occurred with the Card Printer.
Step
Process
1
The card is fed onto the Lamination Module Flipper Table.
2
The card is fed to the Card Position Sensor.
3
The Lamination Ribbon Motor begins cycling until the Lamination Sensor detects
the mark.
4
The Card Feed Motor activates to position the card on the Platen Roller.
5
The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor
detects state change.
6
The Card Feed Motor and the Lamination Ribbon Motor activate for the length of
the card.
7
The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor
detects state change.
8
The card is fed back to the Flipper Table.
9
The Flipper Table Clutch engages.
10
The Flipper Table Motor activates until the Card is inverted based on the Flipper
offset setting.
11
The Flipper Table Clutch disengages.
12
The card is fed off the Flipper Table.
13
The Flipper Table Clutch engages.
14
The Flipper Table Motor activates until the Flipper Table is homed.
15
The Flipper Table Clutch disengages.
16
Repeat Steps 2 through 7.
17
The card is fed out of the Printer.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the Lamination Module Boot up Sequence
Step
Process
1
The Lamination Headlift turns until the head up position is returned from Headlift
Sensor.
2
The Lamination Ribbon Motor activates to determine the presence of a roll of
lamination.
3
The Lamination Flipper table homes itself.
4
The Card Sensor checks for the presence of a card and ejects it if found.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Section 2: Specifications
The purpose of this section is to provide the User with specific information on the Regulatory
Compliances, Agency Listings, Technical Specifications and Functional Specifications for the
HDP600, HDP600-LC, HDP600 CR100 and HDP600-LC CR100 Card Printers.
Safety Messages (review carefully)
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death
or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
Caution:
•
To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
•
To prevent personal injury, always remove the power cord prior
to performing repair procedures, unless otherwise specified.
•
To prevent personal injury, make sure only qualified personnel
perform these procedures.
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the left).
•
To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this
symbol.
•
To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
•
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
•
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
•
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Introduction
The purpose of this section is to provide the User with specific information on the Regulatory
Compliances, Agency Listings, Technical Specifications and Functional Specifications for the
HDP® 600 Card Printer/Encoder.
Reviewing the HDP600 Printer Overview table
HDP600 Series
Input
Card
Hoppers Capacity
HDP600 (Dual-Sided
Card Printer/Encoder)
2
HDP600-LC (DualSided Card
Printer/Encoder)
2
HDP600 CR100 (DualSided Card
Printer/Encoder)
1
HDP600-LC CR100
(Dual-Sided Card
Printer/Encoder)
1
200
Accepted
Card Size
Encoding
Modules
Lamination
Module
CR-80
Included
Optional
CR-80
Included
Included
100
(for single
Hopper)
CR-100
Not included
Optional
100
(for single
Hopper)
CR-100
Not included
Included
(100 per
Hopper)
200
(100 per
Hopper)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the HDP600 Package
These items are included with your HDP600:
•
Unpacking Instructions and Training Video CD
•
Software Installation CD (includes Printer Driver)
•
Cleaning Roller Assembly
•
One (1) power supply with Printer; one (1) power supply with Laminator
•
Card Feed Weights
Reviewing the HDP600 (front)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the HDP600 CR100 Card Printer
Display A – HDP600 CR100 Printer with detached Output Hopper
Display B – HDP600 CR100 Printer with attached Output Hopper
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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HDP600 - Regulatory Compliances
Term
Description
CSA
The Printer manufacturer has been authorized by UL to represent
the Card Printer as CSA Certified under CSA Standard C22.2 No.
60950-1-03.
(cUL)
File Number: E145118
FCC
The Card Printer complies with the requirements in Part 15 of the
FCC rules for a Class A digital device. (Note: These requirements
are designed to provide reasonable protection against harmful
interference in a residential installation.)
If equipment operation in a residential area causes unacceptable
interference to radio and TV reception, the operator is required to
take whatever steps are necessary to correct the interference.
ITS-EMC
The Card Printer has been tested and complies with EN55022
Class A: 1995 and EN82082-1: 1997 standards for EMI emissions.
(Note: Based on the above testing, the Printer manufacturer
certifies that the Card Printer complies with all current EMC
directives of the European Community and has placed the CE mark
on the Card Printer.)
License Number: J99032510
UL
The Card Printer is listed under UL IEC 60950-1 (2001)
INFORMATION TECHNOLOGY EQUIPMENT.
File Number: E145118
HDP600 - Agency Listings
Term
Description
Emissions
Standards
CE, FCC, CRC c1374, EN 55022 Class A, FCC Class A, EN 55024:
1998, EN 61000-3-2 and EN 61000-3-3.
Safety Standards
UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03.
Caution: For safety purposes, Ethernet is not intended for a direct connection
outside of the building.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Technical Specifications
Term
Description
Accepted
Standard Card
Sizes
HDP600 and HDP600-LC (See Card tab under Printer
Adjustments):
•
CR-80: This selection is the default form size for the HDP600.
This will print a 3.375 in. L x 2.125 in. W (85.6mm L x 54mm W)
image including a .04 over-bleed on each of the 4 sides. This
makes the overall form size 2.204 X 3.452 (56 X 87.7 mm).
•
Custom: This selection is used to create a custom form size
from 1.0 x 3.0 to 2.204 to 3.452 (25.4 X 76.2 mm to 56 X 87.7
mm).
HDP600 CR100 and HDP600-LC CR100 (same reference):
•
CR-100: This selection is the default form size for the HDP600
CR100. This will print 3.88 in. L x 2.63 in. W (98.5mm L x 67mm
W) including a .04 over-bleed on each of the 4 sides.
This makes the overall form size 3.92 in. L x 2.67 in. W
(98.9mm L x 71mm W). The CR-100 size PolyGuard applies
only if laminating with HDP600-LC CR100.
•
Custom: Select the Custom option under Card tab in the
Printer Driver. Enter the dimensions of the card into the Print
Width and Print Length boxes if using a card size that varies
from the CR-100. Add .04" (1mm) to each dimension to ensure
Edge-to-Edge printing.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Technical Specifications (continued)
Term
Description
Accepted Card
Thickness
.030 in. (30 mil) to .070 in. (70 mil) (.762mm to 1.778mm).
Accepted
Electronic Card
types
HID Proximity Cards, Mifare Contactless Smart Cards and Contact
Smart Cards
(.030 to .040/.762mm to 1.02mm if laminating with HDP600-LC;
thicker cards are allowed to pass through the Lamination Module if
you choose to print-only)
(only HDP600
and HDP600-LC)
Accepted Card
Compositions
ABS, PVC, PET and PETG
Colors
Up to 16.7 million colors and 256 shades per Pixel.
Card Capacity
HDP600 and HDP600-LC:
•
200 cards (.030/.762mm) auto or Guide feed
HDP600 CR100 and HDP600-LC CR100:
•
Cardstock
100 cards (.030/.762mm) auto or Guide feed
HDP600 and HDP600-LC:
•
CR80, 30 mil UC1 cardstock (No-Co, Lo-Co and Hi-Co)
•
CR80, 30 mil UC3 cardstock (No-Co and Hi-Co)
HDP600 CR100 and HDP600-LC CR100:
•
CR100, 30 mil UC1 cardstock (No-Co, Lo-Co and Hi-Co)
•
CR100, 30 mil UC3 cardstock (No-Co and Hi-Co)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Technical Specifications (continued)
Term
Description
Dimensions
•
HDP600: 15” H x 26.1” W x 14” D/381mm H x 663mm W x
356mmD
•
HDP600-LC: 15” H x 34.75” W x 14” D/381mm H x 883mm W x
356mmD
•
LC Module: 10 H x 13 W x 14.2D/362mm H x 330mm W x
254mmD
•
HDP600 (CR100): 15” H x 26.1” W x 14” D/381mm H x 663mm
W x 356mmD
•
HDP600-LC (CR100): 15” H x 34.75” W x 14” D/381mm H x
883mm W x 356mmD
•
LC Module (CR100): 10 H x 13 W x 14.2D/362mm H x 330mm
W x 254mmD
Display
User-friendly, SmartScreen LCD Control Panel; LED display on
Card Lamination Module.
Encoding Options
(only HDP600
and HDP600-LC)
•
ISO Magnetic Stripe Encoding Module, dual high- and lowcoercivity, Tracks 1, 2 and 3
•
JIS II Magnetic Stripe Encoding Module
•
E-card Docking Station (required for all e-card options or 3rd
party smart card encoding)
•
Contact Smart Card Encoder (ISO 7816), Parts 1-4; T=0 & T=1
•
Contactless Smart Card Encoder (Mifare®)
•
Prox Card Encoder (HID read-only) (Note: Corporate Express
1000 Cards can be used with special order Weigand/ASCII
Converter)
•
iCLASS™
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Technical Specifications (continued)
Term
Description
Fargo Certified
Supplies
Fargo Card Printer/Encoder require highly specialized media to
function properly.
To maximize printed card quality and durability, Printhead life and
Printer/Encoder reliability, use only Fargo Certified Supplies. Fargo
warranties are void, where not prohibited by law, when non-Fargo
Certified Supplies are used.
HDP Film Options •
Clear, 1,250 prints
•
Standard Holographic (only HDP600 and HDP600-LC)
•
Custom Holographic, special order (only HDP600 and HDP600LC)
HDP Film
Storage
Temperature
77ºF (25ºC) or lower for no longer than 1.5 years.
Humidity
20% to 80% (non-condensing)
Input Hopper
Card Capacity
HDP600 and HDP600-LC:
•
200 cards (.030/.762mm)
HDP600 CR100 and HDP600-LC CR100:
•
Interface
100 cards (.030/.762mm)
•
Centronics parallel, IEEE-1284 Compliant or USB 1.1
•
Interfacing information for E-card Options
Maximum
Accepted Card
Width
2.125 in. to 2.63 in. (54mm to 67mm)
Maximum
Accepted Card
Length
3.375 in. to 3.88 in. (85.6mm to 98.5mm)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Technical Specifications (continued)
Term
Description
Memory
8 MB RAM; expandable to 32 MB RAM
Operating
Temperature
65º F to 80º F (18º C to 27º C).
Options
•
The options are the 32MB RAM Upgrade Kit
•
Printer Cleaning Kit
•
External Print Server (Windows only; required for stand-alone
networking of Printer/Encoder)
•
Card Lamination Module
Output Hopper
Card Capacity
HDP600/HDP600-LC
•
100 cards (.030/.762mm)
HDP600 CR100/HDP600-LC CR100:
•
Overlaminate
Options
(HDP600-LC and
HDP600-LC
CR100 only)
100 cards (.030/.762mm)
All overlaminates are available in either clear, holographic globe
design or custom holographic design. They can also be optimized
for use with smart cards and Magnetic Stripes.
PolyGuard is available in CR-80 patch sizes (HDP600-LC only).
Here are the options:
Power Supply
•
Thermal Transfer Overlaminate, .25 mil thick, 500 prints
•
PolyGuard Overlaminate, .6 mil thick, 250 prints
•
PolyGuard Overlaminate, 1.0 mil thick, 125 prints
•
80W for HDP600
•
160W (two 80W bricks) for the HDP600-LC
Print Area
Over-the-edge on all accepted standard card sizes.
Printing Method
HDP™ Dye-Sublimation/Resin Thermal Transfer
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Technical Specifications (continued)
Term
Description
Print Ribbon
Options
HDP600 and HDP600-LC:
•
Full color, YMC, 700 prints
•
Full color with resin black, YMCK, 250 or 500 prints
•
Full color with two resin black Panels, YMCKK, 400 prints
HDP600 CR100 and HDP600-LC CR100:
•
Full color with two resin black Panels, YMCKK, 400 prints
•
Full color with resin black and YMCKK, 400 prints; extra wide for
over-the-edge printing on CR-100 cards
All HDP Ribbons utilize Fargo's exclusive RibbonTraq™ system for
maximum print quality, performance, reliability and ease of use.
Note No. 1 (CR100): The YMCKH and YMCKK Ribbons are used
on the HDP600/HDP600-LC Printers and the HDP600
CR100/HDP600-LC CR100 Printers.
Note No. 2 (HDP600 print ribbons): Indicates the ribbon type and
the number of ribbon panels printed where Y=Yellow, M=Magenta,
C=Cyan, K=Resin Black, O=Overlay, F=Fluorescing.
Print SpeedBatch Mode
HDP600 and HDP600-LC (see note below):
•
35 seconds per card/112 cards per hour (YMC with transfer)
•
40 seconds per card/94 cards per hour (YMCK with transfer)
•
72 seconds per card/54 cards per hour (YMCKK with transfer)
•
40 seconds per card/90 cards per hour (YMCK/Lamination)
•
72 seconds per card/50 cards per hour (YMCKK/Lamination)
HDP600 CR100 and HDP600-LC CR100 (see note below):
•
85 seconds per card/45 cards per hour (YMCKK with Transfer)
•
93 seconds per card/45 cards per hour (YMCKK/Lamination)
Print speed indicates an approximate print speed and is measured
from the time a card feeds into the Printer to the time it ejects from
the Printer.
•
Print speeds do not include encoding time or the time needed
for the PC to process the image.
•
Process time is dependent on the size of the file, the CPU,
amount of RAM and the amount of available resources at the
time of the print.
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Technical Specifications (continued)
Term
Description
Resolution
300 dpi (11.8 dots/mm)
Software Drivers
Windows® 2000/XP
Supply
Frequency
50 Hz / 60 Hz
Supply Voltage
100 to 240 VAC, 3.75A (HDP600 and HDP600-LC)
100 to 240 VAC, 4.25A (HDP600 CR100 and HDP600-LC CR100)
System
Requirements
IBM-PC or compatible. Windows 2000/XP. Pentium™ class 133
MHz computer with 64 MB of RAM or higher, 200 MB free space or
higher and USB 1.1
Warranty
•
Printer: One year; optional Extended Warranty Program (U.S.
only)
•
Printhead: Lifetime; unlimited pass with Fargo-certified Cards
•
HDP600: 35 lbs.
•
HDP600-LC: 55 lbs.
•
LC Module: 20 lbs.
•
HDP600 (CR100): 35 lbs.
•
HDP600-LC (CR100): 55 lbs.
•
LC Module (CR100): 20 lbs.
Weight
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Functional Specifications
The Card Printer utilizes two different, yet closely related printing technologies to achieve its
remarkable print quality for dye-sublimation and resin thermal transfer.
The following describes how each of these technologies works:
Function
Description
DyeSublimation
Dye-Sublimation is the print method the Card Printer uses to produce
smooth, continuous-tone images that look photographic. (Note: This
process uses a dye-based Ribbon roll that is partitioned by a number of
consecutive color Panels.)
•
•
•
•
•
Process colors: The Panels are grouped in a repeating Series of
three process colors - yellow, magenta and cyan (YMC), along the
entire length of the Print Ribbon.
Panels: The Printer always prints the yellow Panel first, followed by
the magenta Panel and the cyan Panel.
Printhead: As the Print Ribbon passes beneath the Printhead,
hundreds of thermal elements within the Printhead heat the dyes on
the Ribbon. (Note: When these dyes are heated, they vaporize and
diffuse into the surface of the film and then the film is laminated onto
the card surface. A separate pass is made for each of the three color
Panels on the Ribbon.)
Color Shades: By combining the colors of each Panel and by
varying the heat used to transfer these colors, it is possible to print up
to 16.7 million different shades of color. (Note: This blends one color
smoothly into the next, producing photo-quality images with
absolutely no dot pattern.)
Dye-Diffusion Thermal Transfer: It is the process of heating a dye
suspended in a cellulous substrate until the dye can flow, diffusing
into the dye receptive surface of the card or InTM. This produces the
image in the surface of the card.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Functional Specifications (continued)
Function
Description
Resin Thermal
Transfer
Resin Thermal Transfer is the print method the Printer uses to print
sharp black text and crisp bar codes that can be read by both infrared
and visible-light bar code scanners.
Like dye-sublimation, this process uses the same thermal Printhead
to transfer color to a card from a resin-only Print Ribbon or the resin
black (K) Panel of a full color Print Ribbon.
The difference, however, is that solid dots of resin-based ink are
transferred and fused to the surface of the film and then the film is
laminated onto the card surface. (Note: This produces very durable,
saturated printing.)
Card Input
Hopper
Load blank cards into this hopper.
Card Output
Hopper
Stores printed cards.
Card
Lamination
Module
Works in conjunction with the Printer to apply a variety of different
overlaminates to printed cards, providing increased card durability
and security.
The Module has its own LED indicator light and control buttons; so it
can be operated separately from the Printer. (Note: When printing a
batch of cards, the Printer can be encoding and printing one card
while the Lamination Module laminates another card.)
LCD Display
Displays the current status of the Printer.
LED Light
Indicates the Printer ON, OFF, pause and error conditions.
Printhead
The component of the Printer that actually does the printing. This
component is fragile and must not be bumped or touched with
anything other than a cleaning pen.
Softkey Buttons
Current function is displayed above the button and will change
depending upon the Printer's mode of operation.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Functional Specifications
Function
Description
Scroll Buttons
Used to scroll through menus and sub-menus and to adjust certain
menu options.
Card Thickness
Adjustment
Lever
Adjusts the Printer to feed varying card thicknesses.
Card Cleaning
Assembly
Automatically cleans cards for higher print quality. (Note: Clean this
Assembly after every 1000+ cards or as needed.)
Power Switch
Turns the Printer power ON and OFF.
Power Port
Connect to the included power supply.
USB Interface
Port
Connect to the Windows PC USB cable.
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Printer Components: LCD and Softkey Control Pad
The Printer provides a four line, eighty (80) character LCD Displays that can communicate
helpful information about the Printer's operation.
•
The top three lines of the LCD Display will always be used to communicate print status,
error messages and menu options.
•
The bottom line of the LCD Display will always be used to communicate the current
function of the Printer's softkey buttons.
This section describes how the LCD Display and Softkey Control Pad work together.
Component
Description
Softkey
Buttons
The Printer has three softkey buttons that appear below the LCD
Display. Their current function is indicated by the words appearing
above them. This function will change according to the Printer's current
mode of operation.
LCD Display
•
Press the corresponding softkey button under the choice you want
to select. If no word appears above a particular button, this
indicates it has no function in that particular mode of operation. The
Printer also has another type of button on its control pad called
scroll buttons. These buttons are located just to the right of the LCD
Display.
•
Use these buttons to scroll through help text, to navigate through
the Printer's menus and to adjust certain Printer settings.
The Printer's LCD Display will change according to the Printer's current
mode of operation.
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Printer Components: LCD and Softkey Control Pad (continued)
Component
Description
Ready /
Printer Open
Screens
Once the Printer has finished its system check and with the Printer
closed, the Printer will display READY to indicate that the Printer is
ready for operation. (Note: The Printer will stay in this mode until it
receives a print job or it is turned OFF.)
•
If the Printer is opened, the Printer Open screen will appear. Press
either the FWD or BWD buttons to move the Printer's card path
Rollers in the indicated direction.
In any of these screens, the Printer will always display the Menu
option above the center softkey button.
Press this button to access the Printer's menu options. (Note: The
Menu option is available only in the Ready / Printer Open screens.)
•
If the Printer is equipped with the Card Lamination Module and the
Lamination Station is opened, an LCD message will appear; and
the Lamination Module's LED will flash. (Note: To move the
Lamination Module's Rollers, push the Module's Cancel or
Resume buttons.)
•
If both the Printer and Lamination Station are open, the LCD's FWD
or BWD softkey buttons will move ALL Rollers. In any of these
screens, the Printer will always display the MENU option above the
center softkey button. Press this button to access the Printer's
menu options. (Note: The MENU option is available only in the
READY / PRINTER OPEN screens.)
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Printer Components: LCD and Softkey Control Pad (continued)
Component
Description
Print Status
Screen
During operation, the LCD will indicate the current Print Status by
showing you the area of the Printer that is active. It does this by
displaying the following icons on the second line:
•
FEEDING: Indicates that cards are being fed into the Printer.
•
FLIPPING: Indicates that the card is being transported to the
Flipper station.
•
ENCODING: Indicates the encode station is encoding a card
(appears only if you are using a Printer with an optional built-in
Encoding Module).
•
PRINTING: Indicates the Printer is printing onto the HDP film.
•
RECIEVING DATA: Indicates that the Printer is receiving data from
the PC.
•
TRANSFERRING: Indicates the Printer is transferring an image to
a blank card.
•
LAM: Indicates the Lamination Station is applying an overlaminate
to a card (appears only if using a Printer equipped with the optional
Card Lamination Module.
Since the Printer is capable of performing several of these functions
simultaneously, one or all of these icons may appear at once,
depending on if you are printing just one card or a batch of cards.
The Print Status screen always displays Cancel in the lower left and
Pause in the lower right.
The Cancel
button
Use this button to cancel print jobs and reset the Printer for the next
print job. Cancel now has two options:
•
Cancel single job in memory.
•
Cancel all jobs in memory.
This Cancel All function will cancel all print jobs in the Printer and will
completely reset the Printer. In this case, be sure to cancel the print
jobs from the PC before pressing YES.
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Printer Components: LCD and Softkey Control Pad (continued)
Component
Description
The Pause
button
Use this button to pause the Printer at any time during operation. Note
the Printer will always finish its current task before pausing.
When the Printer is paused, the LED Light will flash and the Pause
softkey button will change to Resume.
Press Resume to continue Printer operation.
The LED Light
This light works in conjunction with the Printer's LCD Display to help
communicate the Printer's current status. It is especially effective when
you are too far away from the Printer to read the LCD Display. The
following explains how to interpret both LED Lights on the exterior of
the Printer.
•
Off: Indicates the Printer power is OFF.
•
Solid GREEN: Indicates the Printer is powered ON and ready for
operation.
•
Flashing GREEN: Indicates a Printer ERROR or ATTENTION
condition. Refer to the Printer's LCD Display for information.
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Printer Components: LCD and Softkey Control Pad (continued)
Component
Description
Error/Attention The Printer is capable of communicating two similar yet different types
Screens
of message or prompt screens:
The first is called an ATTENTION screen. (Note: This screen appears
if an error occurs and will completely stop Printer operation. In this
case, the LCD will display ATTENTION on the first line and a brief
description of the error on the following lines.)
•
Press the Help button if you would like a more detailed explanation
of the error message. This will bring up the help screen explaining
the nature of the error and how to correct it. If necessary, use the
scroll buttons to scroll down the paragraph of help text.
•
Press Quit when you are done reading. Once the error is corrected,
resume operation or reset the Printer according to how you were
instructed in the help screen.
The second type of prompt is called a MESSAGE screen. (Note: This
screen will not stop Printer operation and serves to communicate
helpful reminders, such as if you are running low on print supplies and
also communicates any other Printer conditions of which you should be
aware. In this case, the LCD will display Message on the first line and a
brief description of the condition on the following lines.)
•
Like error messages, help text explaining the particular condition
can also be accessed by pressing the Help button.
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Printer Components: Print Ribbons
The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print
images (print to film and transfer film to card). Since the dye-sublimation and the resin
thermal transfer print methods each provide their own unique benefits, Print Ribbons are
available in dye-sublimation-only and combination dye-sublimation/resin versions.
To make it easier to remember which Print Ribbons are which, a letter code has been
developed to indicate the type of Ribbon Panels found on each Ribbon.
This letter code is as follows:
= Dye-Sublimation Yellow Panel
= Dye-Sublimation Magenta Panel
= Dye-Sublimation Cyan Panel
= Resin Black Panel
= Heat Seal Panel
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Printer Components: Blank Cards
Caution: Never run cards with a contaminated, dull or uneven surface through the
Printer. Printing onto such cards will ultimately lead to poor print quality. Always store the
card stock in its original packaging or in a clean, dust-free container. Do not print onto cards
that have been dropped or soiled.
Type
Description
Card Size
HDP600 and HDP600-LC:
These Card Printers accept standard CR80 sized cards (3.375L x 2.125W /
85.6mmL x 54mmW) with a thickness of 30 mil to 70 mil (.030/.762mm).
HDP600 CR100 and HDP600-LC CR100:
These Card Printers accept standard CR100 sized cards (2.625" X 3.875")
(+/-0.002" W, +/-0.005" L) or 66.675 X 98.425 mm. standard of 2.625" X
3.875" (+/-0.002" W, +/-0.005" L) or 66.675 X 98.425 mm.
Card
Design
The Printer will print onto any card with a clean, level and polished PVC
surface.
Card
Surface
Suitable cards must have a polished PVC surface free of fingerprints, dust
or any other types of embedded contaminants.
•
•
In addition, cards must have a completely smooth, level surface in
order for the Printer to achieve consistent color coverage.
Some types of Proximity cards, for example, have an uneven surface
which will inhibit consistent color transfer.
Likewise, some smart card chips are raised slightly above the cards
surface, which also results in poor color transfer.
UltraCard
stock
Due to the importance of using high-quality blank cards, a factory-approved
card stock called UltraCard™ is available and recommended for best
results.
•
•
•
•
UltraCard stock has a glossy PVC laminate on top and bottom and is
optically inspected to provide the cleanest, most scratch and debrisreduced cards possible.
Two types of these cards are available: UltraCard and UltraCard III.
UltraCard stock has a PVC core and offers medium card durability.
Recommended: UltraCard III stock has a 40% polyester core and
offers high durability.
Both types of UltraCards produce printed images with a glossy, photoquality finish.
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Printer Components: Card Input and Output Hoppers
Type
Description
Card Input
Hopper
The Card Input Hopper is where cards are initially loaded for printing.
Your Printer's hopper provides a large door that opens widely to make
card loading simple and closes securely to help protect your card stock.
HDP600 and HDP600-LC:
The Printer will hold a maximum of 200 cards (HDP600 has two Card
Input Hoppers; load 100 cards per Hopper) (based on a standard 30 mil
card thickness).
•
Load 100 cards in each of the two (2) Card Input Hoppers in the
HDP600 Printers.
•
Insert card weights as instructed in the HDP600 Training Video.
HDP600 CR100 and HDP600-LC CR100:
The Printer will hold 100 cards in the Input Hopper, based on a
standard 30 mil card thickness).
•
Load 100 cards in the Card Input Hoppers in the HDP600 CR100
and HDP600-LC CR100 Printers.
•
Insert card weights as instructed in the HDP600 Training Video.
(Note: The card weight is twice as thick as the regular card
weight.)
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Printer Components: Card Output Hopper and Reject Hopper
Type
Description
Card Output
Hopper
HDP600/HDP-LC and HDP600 CR100/HDP600-LC CR100:
Reject
Hopper
All standard HDP Card Printers provide a 100-card capacity Card
Output Hopper (based on a standard 30 mil card thickness). (Note:
This Hopper stores the cards after they are printed.) Shown in the
lower left.
Shown in the lower right.
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Printer Unit: Reviewing the Card Lamination Module
Danger: The Printer’s Lamination Roller can reach temperatures exceeding 350° F
(175° C). Use extreme caution when operating the Laminator. Never touch the Lamination
Roller unless the Printer has been turned off for at least 20 to 30 minutes.
Select Printer models support the attachment of an optional Card Lamination Module. This
Module can be ordered pre-installed on your Printer from the factory or can be ordered
separately as a field upgradeable Module.
•
HDP600/HDP600-LC and HDP600 CR100/HDP600-LC CR100: These Printers have
the same field upgradeable features. The functionality of the Laminator for the HDP600LC and the HDP600-LC CR100 is identical.
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Printer Components: Transfer Roller
Danger: The Printer’s Transfer Roller can reach temperatures exceeding 350
degree F (175 C). Use extreme caution when operating the Transfer Roller. Never touch the
Lamination Roller unless the Printer Power has been turned off for at least 20 to 30 minutes.
Type
Description
Controls
Both the Printer itself and the Printer’s software Driver control the
built-in Transfer Roller.
Temperature
Adjustment
To change the temperature of the Transfer Roller, adjust its
temperature through the Image Transfer within the Printer Driver
setup window.
Once adjusted, the new temperature settings will be sent down with
the next print job along with the rest of the Printer Driver information.
New
Temperature
Setting
Before printing begins, the Transfer Roller will automatically adjust
itself to the new temperature setting. (Note: This new temperature
setting will remain programmed within the Printer until it is once again
changed within the Printer Driver or until the Printer is turned OFF.)
Whenever the Printer is turned OFF, the Transfer Roller will
automatically reset itself and return to its default temperature the next
time the Printer is turned ON.
Flip the Power Switch to OFF.
OR
Disconnect the Printer's power supply. (Technician Note: Both the
Power Switch and the Printer’s power supply serve to reset the
Transfer Roller to its default temperature. The temperature setting
within the Printer Driver, however, will stay the same until it is
changed.)
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Reviewing the Overlaminates
IMPORTANT! Fargo Card Printers require highly specialized overlaminates to function
properly. To maximize Printer life, reliability, printed card quality and durability, you must use
only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not
prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials,
please contact the authorized reseller.
Reviewing the Thermal Transfer Film and PolyGuard Overlaminates
Term
Description
Cross Reference
Thermal
Transfer Film
and
PolyGuard
Overlaminates
The Card Lamination Module will accept
either a Thermal Transfer Film overlaminate
or a Polyester Patch Overlaminate called
PolyGuard™.
See the Loading the
Overlaminate.
•
Thermal Transfer Film: The Thermal
Transfer Film overlaminate is a relatively
thin material which covers a card Edgeto-Edge and provides a medium level of
card durability and security.)
•
PolyGuard Overlaminate: PolyGuard
is a much thicker material which does
not cover Edge-to-Edge, but provides an
extremely high level of card durability
and security. (Note: PolyGuard is
available in either a 1.0 or .6 mil
thickness and should always be used for
those applications requiring the highest
degree of card durability and security.)
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Reviewing the CR-90 or CR-100 Patch Size
Term
Description
Cross Reference
CR-90 or
CR-100
PolyGuard Overlaminate is available in a
standard CR-80 patch size as well as a CR90 and CR-100 patch size for laminating
oversized CR-90 or CR-100 cards. (Note:
Thermal Transfer Film overlaminate will
accommodate CR-80 and CR-90 card sizes,
but is not recommended for CR-100 cards.)
See the Loading the
Overlaminate.
Reviewing the Overlaminate Design
Term
Description
Cross Reference
Design
Both PolyGuard and the Thermal Transfer
Film overlaminates are available in either a
clear or generic secure holographic-type
design. (Note: Custom holographic-type
overlaminates are also available with specific
designs, patterns, logos and security
features.)
See the Loading the
Overlaminate.
Please contact the authorized reseller for
more information about custom
Overlaminates..
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Section 3: Installation Procedures
Safety Messages (review carefully)
Symbol
Critical Procedures for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death or
serious injury.
Information that raises potential safety issues is indicated by a warning
symbol (as shown to the left).
Caution:
•
To prevent personal injury, refer to the following safety messages
before performing an operation preceded by this symbol.
•
To prevent personal injury, always remove the power cord prior to
performing repair procedures, unless otherwise specified.
•
To prevent personal injury, make sure only qualified personnel
perform these procedures.
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated by
a warning symbol (as shown to the left).
•
To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this
symbol.
•
To prevent equipment or media damage, observe all established
Electrostatic Discharge (ESD) procedures while handling cables in or
near the Circuit Board and Printhead Assemblies.
•
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist strap
grounded to avoid potential damage).
•
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs, unless
otherwise specified.
•
To prevent equipment or media damage, take jewelry off of fingers
and hands, as well as thoroughly clean hands to remove oil and
debris before working on the Printer.
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Introduction
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100.
The following guide will walk you through the installation of the Fargo HDP600 Driver.
Time Requirement
This software installation process will require approximately 2 to 6 minutes (depending on the
speed of your PC).
System Requirements
The System Requirements are as follows:
•
IBM-PC or compatible, Windows® 2K/XP, Pentium® class 133MHz computer with 64MB
of RAM or higher, 200MB free hard disk space or higher, USB 1.1
(Note: The Printer will be available with parallel port.)
Inspection – HDP600
While unpacking your Printer, inspect the carton to ensure that no damage has occurred
during shipping. Make sure that all supplied accessories are included with your unit.
Unpacking the Printer
The following items are included with your Printer:
•
Unpacking instructions and Setup video CD
•
Software Installation CD (includes Printer Driver, Online User’s Guide and Printer
Diagnostic Tool)
•
Power Supply with Power Cord
•
Card Cleaning Cartridge
•
Two (2) Card Hoppers - Feed Weights (only one for the HDP600 CR100 and HDP600-LC
CR100)
•
Warranty Card
•
Registration Card
•
Sample Pack of 25 Ultra Card III (not included with the HDP600 CR100 and HDP600-LC
CR100)
This is included with the HDP600-LC Only:
•
Card Lamination Module - Power Supply with Power Cord
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Choosing a Good Location
Follow these guidelines:
•
Place the unit in a location with adequate air circulation to prevent internal heat build-up.
•
Use the Printer's dimensions as a guideline for the minimum clearances to the unit.
(Note: Allow for adequate clearance above the unit to accommodate the height of the
unit with its covers open.)
•
Do not install unit near heat sources such as radiators or air ducts or in a place subject to
direct sunlight, excessive dust, mechanical vibration or shock.
About Moisture Condensation
If the unit is brought directly from a cold to a warm location or is placed in a very damp room,
moisture may condense inside the unit. Should this occur, print quality may not be optimum.
Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow
the moisture to evaporate.
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Printer Loading Procedures
Loading the Print Ribbon
Note: Fargo Card Printers require highly specialized supplies to function properly.
•
To maximize Printer life, reliability, printed card quality and durability, you must use only
Fargo Certified Supplies.
•
For this reason, your Fargo warranty is void, where not prohibited by law, if you use nonFargo Certified Supplies.
Step
1
Procedure
Load the Print Ribbon into the Print Station, as shown in the four (4) photos
(Displays A to D) in this section.
Display A – Loading the Print Ribbon (lift up cover)
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Loading the Print Ribbon (cont.)
Display B – Loading the Print Ribbon (supply spool).
(Note: The Print Ribbon comes wound on a gray spool with an orange ring around one side.
Match the orange ring on the Ribbon Spool to the orange Hub inside the Printer. When
properly installed, the orange ring will be in the upper-right-front position.)
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Loading the Print Ribbon (cont.)
Display C – Loading the Print Ribbon (take-up spool)
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Loading the Print Ribbon (cont.)
Display D – The Print Ribbon is shown successfully installed below.
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Loading clear HDP Film into the Transfer Station
Step
Procedure
1
Caution: Ensure that the Printer is turned off and the power cord is
unplugged from the Printer.
2
Load the HDP Film into the Transfer Station, as shown in three (3) photos
(Displays A to C) in this section. (Note: Be sure the film is fed from underneath
both rolls.)
See the next page.
Display A – Loading the HDP Film (supply spool)
(Note No. 1: HDP Film comes wound on a green spool with a yellow ring around one side.
Match the yellow ring on the Ribbon Spool to the yellow Hub inside the Printer. When
properly installed, the yellow ring will be in the upper-left-front position.)
(Note No. 2: Yellow colors still need to match. The Drive Hub is yellow on the HDP600
CR100 and HDP600-LC CR100 and the Hub needs to line up with the yellow Film Ring.)
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Loading clear HDP Film into the Transfer Station (continued)
Display B – Loading the HDP Film (take-up spool).
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Loading clear HDP Film into the Transfer Station (continued)
Display C – Loading the HDP Film (take-up spool).
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Inserting the Card Cleaning Cartridge
Step
1
Procedure
Load the Card Cleaning Cartridge, as shown in the three (3) Photos
(Displays A to C) in this section.
Display A – Removing the white cover sheet
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Inserting the Card Cleaning Cartridge (cont.)
Display B – Inserting the Card Cleaning Cartridge
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Inserting the Card Cleaning Cartridge (cont.)
Display C – Pressing down on the Cleaning Cartridge until it snaps into place.
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Loading the Overlaminate
(Note: This procedure only applies to the HDP600-LC Laminating Card Printer/Encoder.)
The loading process for both the Thermal Transfer Film and the PolyGuard™ Overlaminate
material is the same. Refer to the following steps to load either type of overlaminate into the
Printer.
Danger: Do not touch the metal Lamination Shield or the Lamination Roller when
loading the overlaminate. These components can become very hot.
Step
Procedure
1
Open the Lamination Module's Top Cover and lift the Lamination Arm.
2
Remove the overlaminate from its packaging.
3
Load the overlaminate into the Lamination Module, as shown in the four (4)
photos (Displays A to D) in this section.
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Loading the Overlaminate (continued)
Step
4
Procedure
Place the supply end of the overlaminate roll in between the two black
Lamination Drive Hubs. Use the end of the supply roll with the black core plug
to push in the spring loaded hub located on the front side of the Printer. (Note:
Make certain the overlaminate material is fed from beneath the roll, as shown
below.)
Display A – Loading the overlaminate (supply spool)
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Loading the Overlaminate (cont.)
Step
5
Procedure
Load the take-up end of the roll just as you loaded the supply end. (Note: When
loaded properly, the overlaminate material should feed underneath from and takeup from underneath each roll.)
Display B – Loading the overlaminate (take-up spool)
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Loading the Overlaminate (continued)
Step
6
Procedure
Close the Lamination Arm by pressing down on the center of the Lamination
arm until it snaps into place, as shown below.
Caution: Do not reverse the overlaminate roll. Damage may occur to
the Lamination Roller!
Display C – Securing the Lamination Arm
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Loading the Overlaminate (cont.)
Step
7
Procedure
To complete this section, close the Lamination Module cover.
Display D – The Lamination Module is shown with the overlaminate properly installed and the
Lamination Arm in the closed position.
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Connecting power to the HDP600 Printer
Caution: Do not remove the red Warning sticker across the USB connection. Do
not plug in the USB cable until prompted to do so during the installation of the HDP600
Printer Driver. See the Installing the HDP600 Printer Driver procedure (Step 10).
(Note: The diagram shown below displays a USB Printer connection. If working with a
Parallel or Ethernet port, the port will be in the same location as the USB connection.)
Step
1
Procedure
The Printer connections are shown in the eight (8) photos (Displays A to H) in
this section.
Display A – Viewing the Printer Connections of the HDP600-LC Card
Printer/Encoder (see below)
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Connecting power to the HDP600 Printer (cont.)
Display B - Connecting the AC power cable to the power supply.
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Connecting power to the HDP600 Printer (cont.)
Display C - Connecting the other end of the AC power cable to a Surge Protector. See both
notes below.
Note No. 1: Instead of connecting the AC power cable directly into an AC outlet, it is
recommended that a Surge Protector be used to protect against power surges.
Note No. 2: Some buildings have surge protection built into the electrical outlets. Please
consult your building supervisor regarding this material.
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Connecting power to the HDP600 Printer (cont.)
Display D - Connecting the plug from the power supply to the Printer as shown below. (Note:
If working with a non-Lamination unit, proceed to Display H in this section.)
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Connecting power to the HDP600 Printer (cont.)
This applies to the HDP600-LC Printer only.
Display E - Connecting the AC power cable to the Card Lamination power supply.
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Connecting power to the HDP600 Printer (cont.)
This applies to the HDP600-LC Printer only.
Display F - Connecting the other end of the AC power cable to a Surge Protector. See both
notes below.
Note No. 1: Instead of connecting the AC power cable directly into an AC outlet, it is
recommended that a Surge Protector be used to protect against power surges.
Note No. 2: Some buildings have surge protection built into the electrical outlets. Please
consult your building supervisor regarding this material.
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Connecting power to the HDP600 Printer (cont.)
This applies to the HDP600-LC Printer only.
Display G - Connecting the plug from the power supply to the Card Lamination Module, as
shown below.
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Connecting power to the HDP600 Printer (cont.)
Display H – Displays the Printer power switch (ON/OFF).
Note No. 1: Turn on the Printer’s power by pressing on the power switch.
Note No. 2: Once the HDP600 has been powered on, the Printer will initialize both the Print
Ribbon and the HDP Film.
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Loading the Blank Cards
Step
1
Procedure
Load the blank cards, as shown in the three (3) photos (Displays A to C) in this
section.
Display A – Setting the Card Thickness Adjustment Lever to the appropriate setting. Depress
the blue tab, move the lever and release it when properly set.
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Loading the Blank Cards (cont.)
Display B – Loading the Blank Cards into the empty Hopper.
Note No. 1 (HDP600 and HDP600-LC only): Cycle between Hopper 1 and Hopper 2 by
selecting H1 or H2 from the Printer’s SmartScreen™ LCD Control Panel.
Note No. 2: Additional information regarding the LCD can be found in the HDP600 User’s
Guide.
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Loading the Blank Cards (cont.)
Display C – Inserting the Card Weight (Push to the back).
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Printer Driver Installation Procedures
Installing the HDP600 Printer Driver
Step
1
Procedure
Close down all programs and insert the Software Installation CD into your
computer’s CD drive. After a few seconds, the CD’s installer program will
automatically open.
Follow the CD’s on-screen Procedures to complete installation.
(Note: If the CD does not automatically open, use “My Computer” or
“Windows Explorer” to view the contents of the CD. Then, double-click on the
Setup.exe file listed on the CD.)
See the next page.
2
Click on the Next button to continue with the installation.
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Installing the HDP600 Printer Driver (cont.)
Step
3
Procedure
a. Read the License Agreement. Select the I accept the terms of the
license agreement option.
b. Click on the Next button to continue with the installation.
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Installing the HDP600 Printer Driver (cont.)
Step
4
Procedure
If installing a USB Printer, select the Local Connection (USB) radio button.
See Display A (below).
OR
If installing an Ethernet Printer, select the Network Connection (Ethernet) radio
button. Enter the IP address of the Printer. See Display B (on the next page).
See Accessing the HDP600 IP address .
5
Click Next to continue.
Display A – Local Connection (USB) radio button
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Installing the HDP600 Printer Driver (cont.)
Display B – Network Connection (Ethernet) radio button
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Installing the Printer Driver (Windows 2000 Only)
Step
6
Procedure
Click Next to continue.
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Installing the Printer Driver (Windows XP Only) (cont.)
Step
7
Procedure
Wait during the installation.
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Installing the HDP600 Printer Driver (cont.)
Step
8
Procedure
Click on Continue Anyway.
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Installing the HDP600 Printer Driver (cont.)
Step
9
Procedure
Click on Continue Anyway.
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Installing the HDP600 Printer Driver (cont.)
Step
10
Procedure
This step only applies if you are installing a USB Printer.
a. Connect the USB cable to the Printer.
b. Turn ON the Printer at this time if it is not already ON.
c. Wait during the installation.
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Installing the HDP600 Printer Driver (cont.)
Step
11
Procedure
Select the Ribbon Type from the dropdown menu. See Display A under this
procedural step.
OR
If the Ribbon Type is not known, select the Auto Ribbon Select button. See
Display B under this procedural step. (Note: The Ribbon needs to be installed
for this procedure to work.)
Display A – Ribbon Type dropdown menu
Display B – Auto Ribbon Select button
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Installing the HDP600 Printer Driver (cont.)
Step
Procedure
12
Click the Finish button to complete the Installware Wizard.
13
You have completed this procedure.
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Printing a Test Print Image
Step
1
Procedure
a. From your computer’s startup menu, select Settings > Printers and Faxes
(Windows XP) or > Printers (Windows 2000).
b. Double click on the HDP600 Card Printer under the Printers window.
c. Select Printing Preferences under the Printer drop-down menu. This will
bring up the HDP600 Printing Preferences window.
2
a. Select the Card tab, then click on the Test Print button, as shown in Display
A on the next page.
b. When the Test Print button is selected, an image is copied to the Printer.
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Printing a Test Print Image (cont.)
Display A - HDP600 Printer Driver Card Tab:
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Printing a Test Print Image (cont.)
Step
3
Procedure
This completes the HDP600 High Definition Card Printer/Encoder Installation
Guide.
For additional help regarding the Test Print and other related items, please see
the HDP600 Card Printer User Guide located under Start > Programs > Fargo.
Refer to the HDP600 Setup Training Video as needed.
This video provides instructions on initial Printer setup requirements, such as, loading the
Ribbon and Film, inserting the Cleaning Cartridge, loading the Lamination Module,
connecting and powering up the Printer, adjusting the Card Thickness Slide, inserting cards
and weights, and using the lower right LCD button.
This video is located inside of the Printer’s accessories box. You can use Microsoft™
Windows Media Player to view this video.
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Card Lamination Module Installation
Introduction
The following guide provides a step-by-step installation procedure for the HDP600
Lamination Module and Printer Driver Upgrade. Refer to the HDP600 High Definition Card
Printer/Encoder User Guide for details on operating your new card Lamination Module.
The time required for each installation is provided below:
•
Lamination Module Installation (time required): This hardware installation process
will require approximately 10 to 15 minutes.
•
Driver Software Installation (time required): This software installation process will
require approximately 2 to 6 minutes (depending on the speed of your PC).
The System Requirements are as follows:
•
IBM-PC or compatible, Windows® 2K/XP, Pentium® class 133MHz computer with 64MB
of RAM or higher, 200MB free hard disk space or higher and USB 1.1
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Inspecting the Card Lamination Module
While unpacking your Lamination Module, inspect the carton to ensure that no damage has
occurred during shipping. (Note: Make sure that all supplied accessories are included with
your unit.)
Your new Lamination Module is packaged in a standard HDP600 Card Printer/Encoder
carton. (Note: It is recommended that you save the packaging in the event that you need to
transport the Card Printer/Encoder/Laminator at a future date.)
Unpacking the Card Lamination Module
The following items are included with your new Lamination Module:
•
Card Lamination Module
•
Power Supply with a Power Cord (for the Card Lamination Module)
•
Installation CD
•
Warranty Card
•
Registration Card
Choosing a proper Location
Follow these guidelines:
•
Place the unit in a location with adequate air circulation to prevent internal heat build-up.
•
Use the Printer's dimensions (10.75 H x 35.5 W x 13 D) as a guideline for the minimum
clearances to the unit. (Note: Allow for adequate clearance above the unit to
accommodate the height of the unit with its covers open.)
•
Do not install the unit near heat sources, such as, radiators or air ducts.
•
Do not install the unit in a place subject to direct sunlight, excessive dust, mechanical
vibration or shock.
Preventing Moisture Condensation
If the unit is brought directly from a cold to a warm location or if the unit is placed in a very
damp room, moisture may condense inside the unit. (Note: If this condition occurs, print
quality may not be at its optimum level.)
Follow this guideline:
•
Leave the unit turned OFF in a warm, dry room for several hours before using it. (Note:
This will allow the moisture to evaporate.)
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Installing the HDP600 Series Card Lamination
Module
Tools Needed: #2 Phillips screwdriver, Torx T-10 screwdriver
Parts Included: Card Lamination Module (D860105), Phillips
4-40 Flathead Screws (X2) and Torx T-10 0.5M3X5 Screws
(X2)
Estimated Repair Time: Ten (10) minutes
Steps
Procedure
1
Caution: Turn off the Printer and unplug the power cord from the
Printer.
2
Remove the Lamination-Ready Output Bin (D850290) from the Baseplate
(D860060) by pulling out on the Stop Latch on the Baseplate Access Cover
and then pulling out the Bin. See Display A (below) and Display B (next
page).
Continued on the next page
Display A – Output Bin and Output Bin Stop Latch
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Installing the HDP600 Series Card Lamination Module (continued)
See the previous page.
Display B – Lam-Ready Output Bin
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Installing the HDP600 Series Card Lamination Module (continued)
Step
2
Description
Place the Lamination Module at a slight angle to the Printer, as shown below.
Continued on the next page
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Installing the HDP600 Series Card Lamination Module (continued)
Step
Description
3
Connect the Lamination Power Cable (3-pin connector) to the Connector
mounted on the HDP Sideplate. (Note: See the RED label for Power.)
4
Connect the Lamination Communication Cable (10-pin connector) to the
Connector mounted on the HDP Sideplate. (Note: See the GREEN label for
Com.)
Continued on the next page
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Installing the HDP600 Series Card Lamination Module (continued)
Step
5
Description
a. Slide the Card Lamination Module (D860105) horizontally to engage the
Printer or the HDP600 Main Assembly (D860101), as shown below.
b. Push the Lamination Module and the Printer together. (Note: Be careful
not to pinch the Lamination cables.)
Continued on the next page
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Installing the HDP600 Series Card Lamination Module (continued)
Step
6
Description
a. Fasten the two (2) Torx T-10 0.5M3 X 5 Screws (F000169) into the Rear
Cover, as shown below.
b. Fasten the Laminator Module (D860105) to the Printer (D860101) with the
two (2) Phillips 4-40 UNC Flathead Screws (F000231) inserted into the
base and in the Front Cover tab, as shown below.
7
a. You have completed installing the Lamination Module Hardware Upgrade.
b. Go to Steps 8 to 12 on the next page for the remaining steps in this specific
installation procedure.
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Installing the HDP600 Series Card Lamination Module (continued)
Step
Description
8
Insert the Driver disk into the CD drive of your PC. See Installing the HDP600
Printer Driver.
9
Follow the Windows Installation Wizard instructions to install the Driver.
10
When prompted by the Driver, connect the Printer, the Lamination power
supplies and the USB cable.
11
Continue with the Driver installation until prompted to exit by the Driver. (Note:
The Printer will automatically update the Firmware to include the Laminator.)
12
You have completed this procedure.
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Printing a Test Print Image
Step
1
Procedure
d. From your computer’s startup menu, select Settings > Printers and Faxes
(Windows XP) or > Printers (Windows 2000).
e. Double click on the HDP600 Card Printer under the Printers window.
f.
2
Select Printing Preferences under the Printer drop-down menu. This will bring
up the HDP600 Printing Preferences window.
c. Select the Card tab, then click on the Test Print button, as shown in Display A
on the next page.
d. When the Test Print button is selected, an image is copied to the Printer.
Display A - HDP600 Printer Driver Card Tab:
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Printing a Test Print Image (continued)
Step
3
Procedure
This completes the HDP600 High Definition Card Printer/Encoder Installation
Guide.
For additional help regarding the Test Print and other related items please see
the HDP600 Card Printer User Guide located under Start > Programs > Fargo.
Refer to the HDP600 Setup Training Video as needed.
This video provides instructions on initial Printer setup requirements, such as, loading the
Ribbon and Film, inserting the Cleaning Cartridge, loading the Lamination Module,
connecting and powering up the Printer, adjusting the Card Thickness Slide, inserting cards
and weights and using the lower right LCD button.
This video is located inside of the Printer’s accessories box. You can use Microsoft™
Windows Media Player to view this video.
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Section 4: General Troubleshooting
The purpose of this section is to provide the User with specific procedures relating to the
LCD Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printing
Process Errors, Transfer Process Errors and Diagnosing the Image Problems for the
HDP600.
IMPORTANT! Fargo Card Printers require highly specialized print Ribbons to function
properly. To maximize Printer life, reliability, printed card quality and durability, you must use
only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not
prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials,
please contact your authorized reseller.
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LCD Messages
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100.
The LCD display shows the current status of the Printer. Refer to the cause and solution
tables in this section for all possible LCD messages. (Note: These tables display the LCD
messages in alphabetical order. If the LCD message is communicating an error or requires
an action, these tables will also offer a solution to what should be done.)
Reviewing LCD Messages
Message
Cause
Cancel Prompt
Solution
Cancel the current print job or all
jobs in memory.
Check Cards Error
The Card Hopper is
either empty or there was
an error while feeding a
card.
Add cards or check for an error.
Press RESUME to retry. See
Resolving a Card Hopper Empty
Error .
Unable to Feed Error
The Printer was unable
to feed a card from the
Card Hopper.
Check the following, then press
RESUME to continue.
Card Hopper Jam
The Card Hopper is
jammed.
•
Verify the card thickness setting
is set to the thickness of your
cards.
•
Clean the in-feed Rollers.
•
Verify your cards are within the
Printers accepted card size
range.
•
Be sure the cards are not
sticking together.
Clear the jam.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Card Jam: Lam
There is a card jam in the
Laminator.
Clear the jam.
Card Jam Error
A card is jammed.
Clear the jam.
Card Jam Flipper Error
A card is jammed in the card
flipping area of the Printer.
Clear the jam.
Multiple Card Feed
Error
Two or more cards fed from the
Card Hopper.
Remove the fed cards and
Verify the card thickness
setting is set to the
thickness of your cards.
Press RESUME to
continue.
Can’t Find Card Error
The Printer was expecting to find a
card in the Printer but could not
locate it.
If you have removed the
card, press CANCEL to
reset or REFEED to redo
the current operation with
a new card.
Press RESUME to look for
the card again.
Check Film Error
The transfer film may be jammed,
not installed properly, broken or
damaged.
Verify the film is installed
properly.
•
If jammed, clear it.
•
If broken, repair by
taping the Ribbon back
on to the take-up core.
Press RESUME to
continue or CANCEL to
reset the Printer. See
Resolving a Transfer Film
Mark Not Found Error .
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Check Ribbon Error
The print Ribbon may be jammed,
not installed properly, broken or
damaged.
Verify the Ribbon is
installed properly.
•
If jammed, clear it.
•
If broken, repair by
taping the Ribbon back
on to the take-up core.
Press RESUME to
continue or CANCEL to
reset the Printer.
Please clean your
Printer.
The Printer requires cleaning.
For best Printer
performance, replace the
Cleaning Cartridge Tape
and clean the Printer’s
Feed Rollers and
Printhead at this time.
See Cleaning.
Data Excess Error
OR
Job Data Error
EEPROM Erased
The print or job data sent to the
Printer is corrupt or has been
interrupted.
Check the interface cable
or cancel the print job and
resend.
Printer has stopped receiving data.
Press RESUME to
continue or CANCEL to
reset the Printer.
An error was detected in the
Printer’s EEPROM structure and
the EEPROM has been erased.
Enter the factory Print,
Encoder and Transfer
settings into the LCD. The
factory settings are
located on the inside of
the Printer.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Heater Timeout
The Transfer Roller was
unable to reach its goal
temperature.
Turn the Printer OFF and ON to
reset and try reprinting.
The Printhead thermistor is
not functioning properly.
•
If the Printer is cold, allow it
to warm up to room
temperature.
•
Check the Printhead cable.
•
Replace the Printhead.
Head Thermistor
See the HDP600 Printhead
Replacement Procedure
procedure.
If the problem persists, call for
technical assistance.
IEEE 1284 Timeout
The Printer cannot
communicate properly with
your PC.
Verify that you are using the
proper print cable.
Magnetics Encoder not
installed.
You are trying to send
encoding data but the Printer
is not configured with this
Encoder type.
Check the Encoding Settings
menu under Setup Printer to
verify which Encoder are
currently activated.
Film Calibration Fail
Error
One of the Film Sensors was
not able to properly calibrate.
Verify no film marks are under
the Film Sensors during
calibration.
If the problem persists, call for
technical assistance.
Flipper Jam Error
Unable to align Flipper.
Check for obstruction.
If the problem persists, call for
technical assistance.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Film Sensors are not
calibrated.
Your film Sensors must be
calibrated before the film will align
properly.
Press CALIBRATE to set
them at this time. See
Resolving a Transfer Film
Sensor Not Calibrated
Error .
Film is out!
The transfer film has run out.
Install a new roll of film
and press RESUME to
continue or CANCEL to
reset. See Resolving a
Transfer Film Out Error .
Transfer film not
installed.
The transfer film is not installed or
it is broken.
Install the film and press
RETRY or press IGNORE
to continue with no film
installed. See Resolving a
Transfer Film Not Installed
Error .
Flip Command Error
A flip command was sent to a
Printer with no Flipper installed.
Cancel the print job and
send a single-sided print.
FPGA Load Fail!
The FPGA is not responding.
Verify that the Lamination
Module cable is seated
properly.
Head Temperature
Error
The Printhead is too hot.
Allow the Printhead to cool
and press RESUME to
continue.
If the problem persists,
there may be a problem
with the temperature
Sensor or the Printhead
fan.
Call for technical
assistance.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Head Voltage Error
A hardware fault has prevented
setting the correct Printhead
voltage. A default value will be
used.
Call for technical
assistance.
Burn Timeout Error
The panel burn ended abruptly or
did not end.
Cancel the job and try
again. If this problem
persists, call for technical
assistance.
Head Resistance Error
Your Printhead resistance is not
set to a valid value.
Press SET to enter the
value or press RETRY to
try again.
Hopper Jam Error
The Card Hopper was unable to
move to the proper position.
Clear any obstructions
and close the hopper
door.
Hopper Blocked Error
A card has not completely fed into
the Printer and the hopper cannot
move.
Remove the card and try
again.
Job Excess Data Error
An abnormal amount of data was
received while loading the print
job.
CANCEL all jobs and
send the job again.
Check Lam Material
The Lamination Module cannot
align the current material.
Check the Lamination
material and press
resume.
Check Lam Power
The Lamination Module is
unplugged.
Please check the
Lamination Module's
power, making sure that
both of the Printer’s power
supplies are connected to
the Printer.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Lam Error
The Lamination Module requires
attention.
Check the indicated
condition and correct
using the Laminator's
control buttons.
Lam Calib Failed
The Lamination Material Sensor
was not calibrated properly.
Verify that there is not a
black mark over the
material Sensor.
Lam Card Flip Error
The Laminator was unable to flip a
card.
Reseat the card on the
Laminator’s Flipper table
and press resume.
Lam Lift Error
The Laminator Roller was unable
to move.
Verify that the Laminator
Roller is not jammed.
CAUTION: The
Lamination Roller may be
very hot!
Lam Heater Timeout
The Lamination Roller was unable
to reach its goal temperature.
Reboot the Printer and try
sending the print job
again. If this problem
persists, call for technical
assistance.
Lam Memory Error
Lam Pass Thru Error
Reboot the Printer and try
sending the print job
again. If this problem
persists, call for technical
assistance.
All data is now being passed
through to the Lamination Module.
Reboot the Printer and try
sending the print job
again. If this problem
persists, call for technical
assistance.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Wrong Lam Type
The installed Lamination material
does not match the material
required by the print job.
Replace the current
material with the material
that is required and try
again.
Failed to verify the
encoded mag data.
The card's magnetic stripe was not
encoded properly.
Check the orientation and
coercivity of the card’s
magnetic stripe and press
RESUME to retry
encoding.
Transfer Roller Lift
Error
The Printer is unable to move the
desired part.
Verify that the part is not
jammed. Press RESUME
to retry. If the problem
persists, call for technical
assistance.
Caution: The transfer
Roller may be very hot!
Print Head Lift Error
The Printer was unable to raise or
lower the Printhead.
Verify that the head is not
jammed. Press RESUME
to retry. If the problem
persists, call for technical
assistance.
Print Timeout Error
The Printer was unable to
complete the print process.
Turn the Printer OFF and
ON to reset and try
reprinting.
If the problem persists,
call for technical
assistance.
Prox card Encoder not
installed.
The Proximity Card Encoder is not
properly installed.
Continued on the next page
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Reviewing LCD Messages (continued)
Message
Cause
Solution
Communication Error
The Printer is not able to
communicate with the host PC.
Printer to PC communication has
been disabled.
Verify that you are using
an appropriate print cable.
Ribbon is out!
The print Ribbon has run out.
Install a new Ribbon and
press RESUME to
continue or CANCEL to
reset.
Print Ribbon not
installed.
The print Ribbon is not installed.
Install a Ribbon and press
RETRY or press IGNORE
to continue with no Ribbon
installed.
Ribbon Release
Timeout Error
There is a problem with the Ribbon
release timeout function.
Cancel the print job and
try again. If the problem
persists, call for technical
assistance.
Smart card Encoder
not installed.
The Smart Card Encoder is not
properly installed.
Upgrade Required:
LAM
The Laminator Module needs its
Firmware upgraded.
Upgrade the Laminator
Firmware as directed by
the Maintenance section
of the User’s guide.
Wrong Ribbon
The print Ribbon installed in the
Printer does not match the Ribbon
type selected in the Printer driver.
Change either accordingly.
Press RESUME to
continue or CANCEL to
reset the Printer.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Reboot the PC and the
Printer to restore
communication.
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General Troubleshooting Guide
Problem
Possible Solution
Ribbon Wrinkle
Verify the convex Roller (D860051) is installed correctly with the
shorter notch towards the front of the Printer.
Verify the density is set within specification (67-69).
Check to see if the Ribbon Hubs are too tight.
Check the Printhead alignment. See the Setting the Printhead
Resistance procedure.
Film Wrinkle
Check the peel-off bar alignment with fixture TL 1733.
Adjust the transfer tension. See the Adjusting the Transfer
Tension procedure.
Flashing
Check for poor alignment of the peel-off bars, center plate or the
Lamination Roller.
Lower the transfer tension. See the Adjusting the Transfer
Tension procedure.
(Note: Flash is typically caused by excessive heat or excessive
transfer tension.)
Smudge
If smudge is on the leading edge of the card, increase the transfer
tension. Verify the Take-up Motor turns without delay when
Lamination begins. If the Motor delays, increase the transfer
tension.
Adjust the transfer temperature. See the Adjusting the Transfer
Temperature procedure.
Increase the transfer dwell time. See the Adjusting the Transfer
Dwell Time and Transfer Temperature procedure.
(Note: Smudge is typically caused by low heat or low transfer
tension.)
Film Chipping /
Incomplete Transfer
of Image onto Card
Check Printhead alignment.
Lower transfer tension (if chipping is on the leading edge).
Increase the transfer temperature. See the Adjusting the Transfer
Temperature procedure.
Increase the transfer dwell time. See the Adjusting the Transfer
Dwell Time and Temperature procedure.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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General Troubleshooting Guide (continued)
Problem
Possible Solution
Ribbon Chipping /
Reverse Transfer
during Printing
Print density is set too high.
Self Test is not
square
Adjust the peel off bar height with peel off bar fixture (TL1733).
Scratches
Lightly buff any film contact points with a fine steel wool.
Adjust position of the center-plate (D860132).
Verify the scratch is not film wrinkle. See film wrinkle in this table.
Cards won’t feed / or
more than one is fed
Verify the correct position of the card thickness lever.
Wash
Check the Printhead alignment.
Verify that the Cleaning Roller Assembly is fully seated.
If washing out on resin, try changing to a different lot of film.
Printing pauses
between panels
Check the air flow from the Printhead fan (D860149) to verify it is
wired correctly.
Replace Printhead cable (D860244). See the Replacing the
HDP600 Series Printhead Assembly (D860004) procedure in
the HDP600 Service Manual.
Card stops under
flattener and won’t
continue
Adjust the Flattener position.
Print fans run all of
the time
Check for pinched Printhead wires. Replace the Printhead cable
(840143).
Replace the Printhead (220052). See the Replacing the HDP600
Series Printhead Assembly (D860004) procedure in the
HDP600 Service Manual.
Lamination
Assembly sticking
open
Check the clearance of the Lamination cover (840260-01) with the
Lamination Roller (D880146).
Check orientation of the Headlift Cam (762452).
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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General Troubleshooting Guide (continued)
Problem
Possible Solution
Printhead cutting
Ribbon
Verify the solder leads on the Printhead are trimmed.
Replace the Printhead cable (840143). See the Replacing the
HDP600 Series Printhead Assembly (D860004) procedure in
the HDP600 Service Manual.
Warning: The Printhead may be extremely hot.
Transfer warming
then heater time out
after a period of time
The Transfer Roller is not connected to the Circuit Board
(A000300).
Transfer cooling then
heater time out after
a period of time
Replace the Transfer Heater (or Roller) Thermocouple
(D870168).
Check the crimp of the wires on the connector of the
Thermocouple (D870168).
Replace the Circuit Board (A000300). See the Removing the
PCB Board Assembly (A000300) procedure in the HDP600
Service Manual.
Check the crimp of the wires on the connector of the
thermocouple (D870168).
Poor Registration
See the Bad Registration Checklist.
Printer has no power
Verify the Printer and Lamination unit (if applicable) are plugged
into outlet.
Verify the power cables are connected to the Circuit Board
(A000300).
Check the fuse on the Circuit Board (A000300).
Ribbon won’t queue
up
Check the Ribbon orientation. Verify that you are using the correct
Ribbon type. See the Adjusting the Ribbon Type procedure.
Use the multi-meter to check for proper Ribbon Sensor voltage.
See the Reviewing the Sensor Locations and Voltages section.
Check to see if the Ribbon drive DC Motors (D840980) are
rotating in the correct direction.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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General Troubleshooting Guide (continued)
Problem
Possible Solution
Film won’t queue up
Verify the Film Sensors have been calibrated. See Film Sensor
Errors. See the Sensor Testing section.
Check to see if the Film Drive DC Motors (D840980) are rotating
in the correct direction.
Check the Film Drive Hubs (D841152-XX) and verify the Hubs are
not cracked.
Input Roller
continually spins on
power up
Verify the cable (D840687) is plugged into the Sensor (840176)
and the Circuit Board (J58).
Card Jam during
printing 60 mil cards
Check the peel off bar height with fixture TL 1733.
Replace the cable (D840687). See the Removing the PCB
Board Assembly (A000300) procedure in the HDP600 Service
Manual.
Verify the TOF and print offset are correct.
Replace the Stepper Motor Cable (D860120).
Verify the Lamination Roller (D880146) spins freely.
Warning: The Lamination Roller may be extremely hot.
Printer will queue up
Ribbon and film but
will not print
In the diagnostic mode of the LCD, check the Platen Roller
(D860022) to verify that it is spinning clockwise when pressing
FORWARD. If the Motor is spinning counter-clockwise, replace
the Stepper Motor Cable (D860120).
Dash Lines on Image
Check the Lamination Roller (D880146) or Platen Roller
(D860022) for cuts or nicks.
Film Sensor Error
Verify the Film Sensors (J35 and J36) have not been switched.
Verify the Take-up Motor turns without delay when Lamination
begins. Increase the transfer tension if the Motor delays.
Verify that the washers (760386) are between the e-clip and
springs on the spring loaded film and Ribbon hubs.
Verify the film is not telescoped on the roll with fixture TL1574.
Verify the Platen Roller stepper Motor cable (D860120) is wired
correctly and is connected to the Motor (E000062) and the circuit
Board (A000300) J32.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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General Troubleshooting Guide (continued)
Problem
Possible Solution
Ribbon Sticking to
the Film
Increase the Ribbon Tension. See the Adjusting the Ribbon
Tension procedure.
Film is only printing
on the back half of
the card
Check to see if the Lamination Lift Motor (D840980) is rotating in
the correct direction.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Magnetic and E-card Troubleshooting Guide
You should use a Magtek Card Reader to troubleshoot with the following chart.
Problem
Possible Solution
Start Sentinel is
yellow or red
Change the magnetic TOF in the LCD according to the start
sentinel reference chart
Verify correct Magnetic Module placement. The Magnetic Module
should be adjusted so that the belt (F000111) is snug prior to
installing the tensioner.
Verify correct tension of the belt (F000111). Belt should have
approximately 1/8 deflection at the center point between pulleys
Random yellow or
red readings on each
track
Verify correct tension of the belt (F000111). Belt should have
approximately 1/8 deflection at the center point between pulleys
Verify the belt (F000111) is riding in the middle of the press on
pulleys (D850190). Adjust position so the press on pulleys are
parallel / even.
Check that all wires are free from any gears
Verify Mag Voltage is @ 6 volts for Hi-Co, 3 Volts for Lo-Co and
JIS2.
Verify that the belts (F000092 and F000094) are not catching /
rubbing against the edges of the pulleys (D850221 and D840888).
Verify the belts (F000092 and F000094) are tensioned properly.
Try replacing the input stepper (E000062)
Random yellow or
red readings with a
spike in the bits
Adjust the magnetic TOF down (closer to the ideal .293) if a spike
is occurring at the end of the card.
Verify correct Magnetic Module placement. The Magnetic Module
should be adjusted so that the belt (F000111) is snug prior to
installing the tensioner.
Verify the card is not running into the Flipper Table. Check the
alignment of the Flipper Table / Flipper Offset.
Inspect all gears on the input hopper drive train for damaged teeth
With cleaning Roller removed, verify all gears roll smoothly and do
not bind.
Check that all gears are free from wires.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Magnetic and E-card Troubleshooting Guide (continued)
Problem
Possible Solution
Yellow or red readings
on only one track
Verify wires are not pulling the Magnetic Head to one side.
Magtek gives good
readings but Printer will
not verify
Check that the correct magnetic circuit Board is being used (A000294).
Magtek reports - LRC
parity error and track 1
or 3 has a red bar
underneath it.
The Magnetic head (840104) is assembled backwards within
the Module.
Magtek reports – First
bit is excessively close
to the edge of the card.
Card may not be
readable in the field
Check for a burr on the leading edge of the card. Scrape the
burr off with an Exacto knife.
Mag Encode Failed Card stops at the end
of the mag card Roller
(840234) and fails to
exit completely.
Change the Sensor Board Assembly (140407)
E – Card Mifare / Iclass
Station cannot be
found
Verify in the Encoder settings that the Mifare / IClass is listed as
installed.
E - Card component
has no power
Verify that all cables are connected properly.
E - Card application
cannot find component
Verify that the serial cable is connected to the appropriate
component and communication port
Inspect the Magnetic Module to verify Magnetic Head is parallel
with Roller. If not, replace the Magnetic Module and notify
Assembly.
Replace the Magnetic Head (840104).
Verify Mifare components are installed.
Check the power @ J24 on the Circuit Board (Pin 1 +24 Volts,
Pin 2 Ground, Pin 3 +12 Volts, Pin 4 +5 Volts).
Verify the correct RS232 cable is being used
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Printing a Test Image
Step
Procedure
1
Choose Print Test Image to select a preset test image. (Note: These images
help to determine if the Printer is functioning properly.)
2
Scroll to the desired test image from the Select Test Image options and press the
Select button.
Reviewing the Gray/Align YMC/K Self-Test
Step
1
Procedure
Use this card to determine Image Placement and confirm that the Printer is
working properly. See Printer Adjustments. Note: The image consists of sixteen
(16) gray scale boxes and alignment arrows. The gray boxes are composed from a
composite of YMC color panels.)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the Color/Resin YMCK Self-Test
Step
1
Procedure
Use this card to determine Image Placement and confirm that (a) the image colors
are properly reproduced and (b) the Resin Panel is printing properly. (Note: The
Image consists of twelve spot colors, YMC and RGB, as well as gray density bars
and thin resin lines.)
Reviewing the Color Bars YMC Self-Test
Step
1
Procedure
Use this card to confirm that image colors are properly reproduced. Image consists
of sixteen graduated steps of RGB and YMCK. (Note: This print will provide
maximum image size, giving complete card coverage on a CR-80 sized card.)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the Card Count Self-Test
Step
1
Procedure
Use this card to view counts for Card Count (CC), Pass Count (PC) and Transfer
Count (TC).
•
The Card Count is the total number of cards the Printer has produced. Pass
Count is the total number of print passes made by the Printhead. (Note: A
pass is measured each time a single Ribbon panel is printed or passes
beneath the Printhead.)
•
The Transfer Count is the total number of times the Printer transfers an image
to a card.
Reviewing the Magnetic Test option
Step
1
Procedure
Use this option only applies if a Magnetic Encoding Module is installed in the
Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have
high coercivity cards installed when running this test.)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Reviewing the Lamination Color/Resin YMCK+L Self-Test
Step
1
Procedure
Use this card to determine Lamination Placement and confirm that (a) the image
colors are properly reproduced and (b) the Resin Panel is printing properly. (Note:
The Image consists of twelve spot colors, YMC and RGB, as well as gray density
bars and thin resin lines.)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Communications Errors
Resolving the Communication Errors
Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response
from Printer, no job printed, “paper out” error.
Step
1
2
Procedure
Confirm that the system meets the minimum requirements, as shown here:
•
IBM-PC or compatible.
•
Windows 98SE, Me/2000/XP Pentium™ class 233 MHz computer with
64 MB of RAM or higher
•
200 MB free hard disk space or higher
•
USB Port (Optional Ethernet connection)
Confirm the correct installation of the Printer Driver.
a. Close the software program and check the Printer Driver.
b. Reboot the computer.
c. Ensure the Printer Driver is installed correctly. (Note: Especially if an
obsolete Driver was recently removed.)
d. Ensure the correct setup options within the Printer Driver are selected.
e. Confirm that the Driver is current by checking at: www.fargo.com
3
Confirm the correct installation of the Flipper Table Module Assembly.
a. Reboot the computer.
b. Ensure that the Print Both Sides option in the Printer Driver is set
correctly.
c. Verify the Flipper Table Module Assembly is functioning properly by
printing out cards in a test run.
d. If you are experiencing problems, see Resolving the No Flipper Table
Module problem.
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Determine the problem with printing from the application.
a. Print a self-test from the Printer by holding down the Pause button on
power up to ensure that the Printer (itself) is functioning properly.
b. Print the Windows test page that is located in the General tab of the
Driver.
c. Use WordPad (a Windows 98SE, Me/2000/XP word processing
program in the Accessories Program Group).
1) Go to the File menu and select Page Setup.
2) Click on the Printer button and select the HDP600 Card Printer.
3) Click OK and reset all four margins to zero. (Note: The
WordPad will automatically replace the values with its minimum
margins.)
4) Open the program and type: “This is a Test.” then, go to File on
the menu bar and select Print.
5
Determine whether there is adequate hard Drive space.
(Note: A large volume of temporary files on the computer can cause
communications errors.)
a. Access the temporary files by following this process:
•
Search for all folders called TEMP. Once found, clear out the
contents of the folders.
•
If using Windows 98SE, Me/2000/XP, run the System Utility - Disk
Defragmenter found in the Accessories folder of the Start Menu.
•
Use a disk cleanup utility (such as Disk Cleanup found in the
System Tools folder of the Start menu) or use a third party
application.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Card Feeding Errors
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Resolving an Unable to Feed Card Error
Step
1
Procedure
Review the following information.
•
Symptom: Cards will not feed at all.
•
Printer Error State: Card is not being detected by the Card TOF
Sensor 11 seconds after the initiation of a print job causing the Printer
to produce an error
•
LCD Error Display: Unable to Feed Card
•
Driver Monitor Error Display: Unable to Feed Card
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Resolving an Unable to Feed Card Error (continued)
Step
2
Procedure
Check the card quality / loading.
a. Remove cards from the Card Hopper.
b. Ensure that the cards are not sticking together by fanning them out and
then lining them back together in straight deck.
c. Press the Card Hopper Load Lever down until the Card Tray locks into
place.
d. Load up to 100 cards into the Hopper with the print side down.
e. Close the Card Hopper Cover to release the Card Tray.
f.
Press on the Resume button.
g. If the cards do not feed, continue to Step 3.
3
Press the Cancel Print button on the Driver Monitor Error Display Message.
4
Reboot the Printer by cycling the power.
5
Check the Card Feed Motor.
a. Remove all cards from the Hopper.
b. Press the Card Hopper Load Lever down until the Card Tray locks into
place.
c. Using the Fargo Diagnostic utility, send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
d. Gently touch the Card Hopper Feed Roller to verify that it is turning
e. If Roller is NOT turning, continue to Step 7.
f.
If Roller is turning, continue to Step 6.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving an Unable to Feed Card Error
Step
6
Procedure
Check Hopper Tray Spring Tension.
a. Open Card Hopper Cover.
b. Using the Fargo Diagnostic utility, send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
c. When the Card Hopper Feed Roller engages, push up on the Card
Hopper Tray.
g. If the cards feed, replace the Card Hopper Lift Spring.
d. If the cards do not feed, replace the Card Hopper Feed Roller.
7
Card Hopper Feed Roller is not turning during a print job.
a. Remove the Printer rear cover.
b. Ensure that the Card Hopper Feed Motor power cable is securely
connected to J-20 on the Printers Main Board.
c. Ensure that the Card Hopper Feed Motor power cable is securely
connected to the Card Hopper Feed Motor.
d. Use the Fargo Diagnostic utility to send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
e. If the Card Hopper Feed Motor is not moving, continue to Step 8.
8
Replace Card Hopper Feed Motor.
a. Replace the Card Hopper Feed Motor.
b. Use the Fargo Diagnostic utility to send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
c. If the Card Hopper Feed Motor does not turn, replace the Main Board.
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Resolving a Card Not Fed Error (Two (2) or more card feed at the
same time)
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptoms: Two or more cards feed at the same time causing the
cards to jam at the Card Hopper Roller. Printer is out of cards.
•
Printer Error State: Card is not being detected by card TOF Sensor 11
sec after the initiation of a print job causing the Printer to produce an
error
•
LCD Error Display: Card Not Fed
•
Driver Monitor Error Display: Unable to Feed Card
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
Step
2
Procedure
Check card quality / loading.
a. Remove cards from the Card Hopper.
b. Ensure that the cards are not sticking together by fanning them out and
then lining them back together in straight deck.
c. Press the Card Hopper Load Lever down until the Card Tray locks into
place.
d. Load up to 100 cards into the Hopper with the print side down.
e. Close the Card Hopper Cover to release the Card Tray.
f.
Press on the Resume button.
g. If the cards do not feed, continue to Step 3.
3
Press the Cancel Print button on the Driver Monitor Error Display Message.
4
Reboot the Printer by cycling the power.
5
Check Card Feed TOF Sensor.
a. Remove the Printers rear cover.
b. Use a digital volt meter to place the Positive lead to pin 9 of the J-4 Main
Board connection and the negative lead to pin 12 of the J-4 Main Board
connection.
•
The blocked Sensor should read +4.99 vdc.
•
The open Sensor should read +1.5 vdc.
c. If the Card Feed TOF Sensor does not read properly, replace the Sensor.
6
Clean the Card Feed Roller.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Hopper Empty Error
Step
1
Procedure
Review the following information.
•
Symptom: The Card Hopper is empty.
•
Printer Error State: Reload the Card Hopper and press the Resume
button, located on the Printer’s LCD display to continue printing.
•
LCD Error Display: Card Hopper Empty
•
Driver Monitor Error Display: Card Hopper Empty
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Output Hopper Full
Step
1
Procedure
Review the following information.
•
Symptom: The Card Output Hopper is full.
•
Printer Error State: Remove the cards and press the Resume button,
located on the Printer’s LCD display to continue printing.
•
LCD Error Display: Card Output Hopper Full
•
Driver Monitor Error Display: Card Output Hopper Full
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
Step
1
Procedure
Review the following information.
•
Symptom: Cards will not feed at all.
•
Printer Error State: Card is not being detected by the Card TOF
Sensor 11 seconds after the initiation of a print job causing the Printer
to produce an error
•
LCD Error Display: Card Not Fed
•
Driver Monitor Error Display: Unable to Feed Card
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Card is jammed.
•
Printer Error State: Card TOF Sensor is detecting no card motion.
•
LCD Error Display: Card Jam
•
Driver Monitor Error Display: Card Jam
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Jam (Encoder) Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: A card has become jammed in the Printer’s Encoding station.
•
Printer Error State: A card has become jammed in the Printer’s
Encoding station.
•
LCD Error Display: Card Jam (Encoder)
•
Driver Monitor Error Display: Card Jam (Encoder)
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Resolving a Card Jam (Flipper) Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: A card has become jammed in the Printer’s Flipper Table.
•
Printer Error State: A card has become jammed in the Printer’s
Flipper Table.
•
LCD Error Display: Card Jam (Flipper)
•
Driver Monitor Error Display: Card Jam (Flipper)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Card Jam (Flipper) Error
Step
2
Procedure
Open the Printer’s Flipper Table Module Cover.
a. Clear any cards in the Flipper Table Module by using the Forward
and/or Reverse buttons located on the Printer’s Top Cover.
b. Ensure that the Flipper Table Module can rotate freely.
c. Close the Printer’s Flipper Table Module.
d. Press the Resume button on the Printer’s Top Cover to continue
printing.
e. To cancel the printing, press the Cancel Print button from the Driver’s
display dialog.
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Resolving a Card Jam (Laminator) Error
Symptom: The Card Jam: Lam Error is displayed on the LCD.
Step
1
Procedure
Look for a jammed card in the Printer.
a. Open the Printer’s top cover.
b. Remove the ribbon from the Printer.
c. Check to see if a card is jammed in the Lam Station of the Printer.
d. If a card is jammed in the Printer, use the Pause/Resume button and the
Cancel buttons to move the feed rollers and free the card. (Note: The
card can then be fed out of the Printer.)
e. If no card was found in the Lam Station, continue to Step 2.
2
Test the TOF Sensor. (Note: If the Printer has begun laminating the card
and then jams, it may be possible that the centering of the Lamination of the
card has caused the jam.)
a. Inspect the card and determine if the Lamination is centered on the card.
b. If the Lamination is hanging off the leading or trailing edge of the card,
see the Resolving the Laminator (General Error).
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Resolving a Card Jam (Laminator) Error
Step
3
Procedure
Test the Card Detection Sensor (D840624).
a. Remove the rear cover.
b. Using a Digital voltmeter, connect the negative lead to ground.
c. Connect the positive lead to Pin 1 of J6.
•
If blocked, the voltage should read 4.9 to 5.5 VDC.
•
If unblocked, the Sensor should read 0.15 to 0.18 VDC.
d. If the voltages do not read correctly, replace the Sensor.
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Resolving a Card Eject Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Printer is unable to eject the card.
•
Printer Error State: The Printer is unable to eject the card.
•
LCD Error Display: Card Eject
•
Driver Monitor Error Display: Card Eject
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Resolving a No Flipper Table Module Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Flipper Table Module Assembly is not functioning.
•
Printer Error State: The Printer is unable to communicate with the
Flipper Module.
•
LCD Error Display: No Flipper
•
Driver Monitor Error Display: No Flipper
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Flipper Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Flipper Table Module is jamming.
•
Printer Error State: The Flipper Table has jammed while either
aligning itself or flipping a card.
•
LCD Error Display: Flipper Jam
•
Driver Monitor Error Display: Flipper Jam
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a Flipper Jam Error
Step
2
Procedure
Open the Printer’s Flipper Table Module Cover.
a. Clear any cards in the Flipper Table Module by using the Forward
and/or Reverse buttons located on the Printer’s Top Cover.
b. Ensure that the Flipper Table Module can rotate freely.
c. Close the Printer’s Flipper Table Module.
d. Press the Resume button on the Printer’s Top Cover to continue
printing.
e. To cancel the printing, press the Cancel Print button from the Driver’s
display dialog.
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Magnetic Encoding Errors
Resolving a Magnetic Verify Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Printer is unable to verify encoded data.
•
Printer Error State: The Printer is unable to verify encoded data.
•
LCD Error Display: Magnetic Verify
•
Driver Monitor Error Display: Magnetic Verify
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Resolving a Magnetic Verify Error
Step
2
Procedure
Check to ensure that the cards are loaded properly, as follows:
The Magnetic Stripe should be down and away from the front.
Or
If facing the Hopper, the Magnetic Stripe should be down and to the right
side.
3
a. Press on the Resume button.
b. If the error continues, go to step 4.
4
Verify the Driver settings if cards are loaded properly. See the Using the
Magnetic Encoding tab (HDP600) procedure.
5
Verify that data is being encoded to the Magnetic Stripe.
a. Clear any Error Messages from the LCD by unplugging the Printer and
reapplying power.
b. Remove the failed card.
c. Use a Magnetic Stripe reader or magnetic developer spray to determine
if data is being written to the Magnetic Stripe.
d. If data is not being written to the Magnetic Stripe,
•
Open the front cover.
•
Remove the Magnetic Module cover screw.
•
Remove the Magnetic Module cover.
•
Verify that the Magnetic Module is seated securely into the
Magnetic Module docking station.
e. If the Magnetic Module is properly seated, replace the magnetic head
(as needed). (Note: See the current HDP600 Service Manual for
related instructions in the Parts Replacement Section.)
f.
If data is being written to the Magnetic Stripe, the Magnetic Offset may
need to be adjusted. See the Setting the Magnetic TOF procedure.
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Resolving a Magnetic Verify Error
Step
6
Procedure
Verify that the coercivity of the cards matches the Driver Settings.
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Resolving a No Magnetic Encoder Installed Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: There is no Magnetic Encoder installed.
•
Printer Error State: A print job with Magnetic encoding was sent with
no Magnetic encoder installed in the Printer.
•
LCD Error Display: No Magnetic Encoder Installed
•
Driver Monitor Error Display: No Magnetic Encoder Installed
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Resolving a No Magnetic Encoder Installed Error
Step
Procedure
2
Press the Cancel Print button on the Driver Monitor Error Display
Message.
3
Reboot the Printer by cycling the power.
4
Verify that the Printer has a Magnetic Encoder installed.
a. Open the front cover.
b. Remove the Magnetic Module cover screw.
c. Remove the Magnetic Module cover.
d. Verify that the Printer has a Magnetic Module installed. (Note: If the
Printer is equipped with a Magnetic Encoder Module, ensure that it is
seated securely into the Magnetic Module docking station. If the issue
persists, replace the Magnetic Module. See the HDP600 service
manual for replacement procedures.)
5
If the Printer has no Magnetic Encoder Module, verify that the encoding
data was sent in error, check the appropriate software user’s manual for
encoding instructions.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Resolving a No Magnetic Strip Present Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: There is no Magnetic Strip present.
•
Printer Error State: The Printer is unable to find a Magnetic stripe on
the card.
•
LCD Error Display: No Magnetic Strip Present
•
Driver Monitor Error Display: No Magnetic Strip Present
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E-card Encoding Errors
Resolving a No Smart Card Encoder Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: There is no Smart Card Encoder installed.
•
Printer Error State: No Smart Card Encoder is installed in the printer.
•
LCD Error Display: No Smart Card Encoder
•
Driver Monitor Error Display: No Smart Card Encoder
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Resolving a No Prox Card Encoder Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: There is no Prox Card Encoder installed.
•
Printer Error State: Not Proximity Card Encoder is installed in the
printer.
•
LCD Error Display: No Prox Card Encoder
•
Driver Monitor Error Display: No Prox Card Encoder
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Transfer Process Errors
Resolving a Transfer Film Mark Not Found Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Transfer Film Mark is not found.
•
Printer Error State: The transfer film is jammed, installed improperly,
broken or damaged.
•
LCD Error Display: Transfer Film Mark Not Found
•
Driver Monitor Error Display: Transfer Film Mark Not Found
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Resolving a Transfer Film Not Installed Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Transfer Film is not installed.
•
Printer Error State: The Transfer Film is not installed.
•
LCD Error Display: Transfer Film Not Installed
•
Driver Monitor Error Display: Transfer Film Not Installed
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Resolving a Transfer Film Sensor Not Calibrated Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Transfer Film Sensors are not calibrated.
•
Printer Error State: The Transfer Film Sensors must be calibrated
before the transfer film will align properly.
•
LCD Error Display: Transfer Film Sensor Not Calibrated
•
Driver Monitor Error Display: Transfer Film Sensor Not Calibrated
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Resolving a Transfer Film Out Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Transfer Film has run out.
•
Printer Error State: The Transfer Film has run out.
•
LCD Error Display: Transfer Film Out
•
Driver Monitor Error Display: Transfer Film Out
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Printing Process Errors
Resolving a Ribbon Sensor Error (Ribbon Miscue)
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Printer rolls through Ribbon and errors out
•
Printer Error State: The Printer cannot find the next panel on the
Ribbon.
•
LCD Error Display: Ribbon Miscue
•
Driver Monitor Error Display: Ribbon Sensor
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Resolving a Ribbon Sensor Error (Ribbon Miscue)
Step
2
Procedure
Open the front cover and remove the Ribbon.
a. Check that the Ribbon is in good condition and not wrinkled or broken.
b. If Ribbon is broke or wrinkled, repair the Ribbon and wind up the takeup roll 4-color panels past the damaged area.
3
Press on the Resume button.
If the issue persists, continue to Step 4.
4
Replace the Ribbon.
a. Press on the Resume button.
b. If the issue persists, continue to Step 5.
5
Press the Cancel Print button on the Driver Monitor Error Display
Message.
6
Reboot the Printer by cycling the power.
7
Using the driver calibration tab calibrate the Ribbon Sensor.
If the issue persists, continue to Step 8.
8
Replace the Ribbon Sensor.
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Resolving a Ribbon Break/Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Print Ribbon has become jammed or has broken in
the Printer
•
Printer Error State: The Ribbon Supply Encoder Sensor has
unexpectedly stop receiving information from the Ribbon Encoder
•
LCD Error Display: Ribbon Break/Jam
•
Driver Monitor Error Display: Ribbon Break/Jam
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Resolving a Ribbon Break/Jam Error (continued)
Step
2
3
Procedure
Open the front cover and remove the Ribbon.
•
If Ribbon is broken, continue to Step 3.
•
If Ribbon is in good condition, continue to Step 6.
Adjust the print offset. See the Aligning the Print Offset procedure.
If the issue persists, continue to Step 4.
4
Repair the Ribbon and wind up the take-up roll 4 color panels past the
damage area.
a. Press on the Resume button.
b. If the issue persists, continue to Step 5.
5
6
Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper
printhead operation. See the Card tab (Diagnostic button) in the Printer
Driver.
•
If the Printhead does not cycle properly, see Resolving the Headlift
Motor / Sensor Error.
•
If the Printhead functions properly, continue to Step 6.
Replace the Ribbon.
a. Press on the Resume button.
b. If the issue persists, continue to Step 7.
7
Remove the rear cover in order to check that the Ribbon Encoder Sensor is
securely connected to the J-4 Main Board connection and to the Encoder
Sensor.
a. Press on the Resume button.
b. If the issue persists, replace the Encoder Sensor.
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Resolving a Ribbon Out Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
2
Procedure
Review the following information.
•
Symptom: Printer will not print.
•
Printer Error State: The Ribbon Sensor has detected the End Of
Ribbon mark
•
LCD Error Display: Ribbon Out
•
Driver Monitor Error Display: Ribbon Out
Replace the Ribbon
a. Press on the Resume button.
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Resolving a No Ribbon Installed Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Printer errors are out as soon as it receives data from
PC
•
Printer Error State: The Printer RFID Sensor is not receiving a signal
from the Ribbon
•
LCD Error Display: No Ribbon
•
Driver Monitor Error Display: No Ribbon Installed
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Resolving a No Ribbon Installed Error
Step
2
Procedure
Verify that a Ribbon is installed in the Printer.
a. Press on the Resume button.
b. If the issue persist, continue to Step 3.
3
4
Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
•
If the connections are loose, reattach them.
•
Press on the Resume button.
•
If the connections are good or if the issue persists, continue to Step 4.
Replace the Ribbon RFID Sensor.
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Resolving a Invalid Ribbon Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Printer errors out as soon as it receives data from the PC
•
Printer Error State: The Ribbon installed does not match the Printer
model.
•
LCD Error Display: Invalid Ribbon
•
Driver Monitor Error Display: Invalid Ribbon
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Resolving a Invalid Ribbon Error
Step
Procedure
2
Verify that the Ribbon installed is designed for the correct Printer model.
3
Press on the Resume button.
If the issue persists, continue to Step 4.
4
5
Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
•
If the connections are loose, reattach
•
Press on the Resume button..
•
If the connections are good or if the issue persists, continue to Step 5.
Replace the Ribbon RFID Sensor.
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Resolving a Wrong Ribbon Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Printer errors out as soon as it receives data from the PC
•
Printer Error State: The Ribbon installed does not match the Printer
Driver information
•
LCD Error Display: Invalid Ribbon
•
Driver Monitor Error Display: Invalid Ribbon
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Resolving a Wrong Ribbon Error
Step
2
Procedure
Verify the Driver settings are correct.
a. Open the Printer Control Panel from the Computer.
•
If using Windows 98SE, Me, right click on the HDP600 Card Printer
Icon and select Properties.
•
If using Windows 2000/XP, right click on the HDP600 Card Printer
and select Printing Preferences.
b. Click on the Device Option tab.
c. Click on the auto select button.
d. Check that the Ribbon type matches the Ribbon selected.
3
Press on the Resume button.
If the issue persists, continue to Step 4.
4
5
Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
•
If the connections are loose, reattach it.
•
Press on the Resume button.
•
If the connections are good or if the issue persists, continue to Step 5.
Replace the Ribbon RFID Sensor.
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Resolving a Headlift Motor or Sensor Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
Procedure
1
Review the following information.
2
•
Symptom: The Printhead continuously cycles or does not cycle at all
•
Printer Error State: Headlift Sensor is not detecting movement from the
Headlift Cam.
•
LCD Error Display: Headlift Error
•
Driver Monitor Error Display: General Error
Press the Cancel Print button on the Driver Monitor Error Display Message.
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Resolving a Headlift Motor or Sensor Error
Step
Procedure
3
Reboot the Printer by cycling the power.
4
Cycle the Headlift Motors.
a. Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper
printhead operation. See the Card tab (Diagnostic button) in the
Printer Driver.
b. Verify that the Headlift Motor turns.
c. If the Motor does not turn or jams, continue to Step 5.
5
Check the Headlift Motor Main Board Connection (J20).
a. Unplug the Printer.
b. Remove the back cover.
c. Verify that connection J20 is properly connected to the Main Board.
d. If the Motor does not turn, continue to Step 7.
6
Test the Headlift Sensor.
a. Remove the back cover.
b. Attach the positive lead from a Digital Voltmeter to Pin 1 of J9. Attach
the negative lead to the Pin 3 of J9.
•
If open, the Sensor should read 0.17 to 0.9 VDC.
•
If closed, the Sensor should read 4.9 to 5.5 VDC.
c. Replace the Sensor if the voltages do not read correctly. (Note: See
the current HDP600 Service for related instructions in the Parts
Replacement Section.)
d. If the Motor does turn, continue to Step 7.
7
Replace the Headlift Motor. (Note: See the current HDP600 Service
Manual for related instructions in the Parts Replacement Section.)
a. If the Motor does turn, continue to Step 8.
8
Replace the Main Board.
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Resolving the Cover Open Error Message
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: The Printer errors immediately after sending a print job, or
the Rollers do not operate by pressing the buttons on the front panel
(when the cover is open).
•
Printer Error State: The front cover Sensor detects that the cover is
open
•
LCD Error Display: Cover Open
•
Driver Monitor Error Display: None
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Resolving the Cover Open Error Message
Step
2
Procedure
Check for debris, as follows:
a. Open the front cover and check that no debris has accumulated in the
lid Sensor opening. Use compressed air to clean the opening id as
needed.
b.
3
If the Sensor still does not work, continue to Step 3.
Check that the Sensor tab on the front cover is not damaged.
a. Open the front cover and examine the Lid Sensor tab for damage, if the
Sensor tab is damaged, replace the front cover. (Note: See the current
HDP600 Service Manual for related instructions in the Parts
Replacement Section.)
b. If the Sensor still does not work, continue to Step 4.
4
Replace the Main Board. (Note: See the current HDP600 Service Manual
for related instructions in the Parts Replacement Section.)
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Resolving the Blank Output issues
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: A card is ejected blank (that should be printed).
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
2
Run a self-test. See Running the Self-Test.
3
Look for an image on the Ribbon.
a. After a self-test has been run, open the top cover.
b. Remove the Print Ribbon from the Printer.
c. Visually inspect the set of panels that were last used by the Printer.
d. If an image is noticeable on the used Ribbon, continue to Step 4.
e. If an image is not noticeable on the used Ribbon, continue to Step 5.
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Resolving the Blank Output issues (continued)
Step
4
Procedure
Adjust the placement.
a. Reset the Printer to clear any Error Messages by removing the power
and reapplying it.
b. Open the Printer Control Panel from the Computer.
•
If using Windows 98SE, Me, right click on the HDP600 Card Printer
Icon and select Properties.
•
If using Windows 2000/XP, right click on the HDP600 Card Printer
and select Printing Preferences.
c. Click on the Image Transfer tab.
d. Click on the Settings button.
e. Adjust the Image Placement Setting by +5.
f.
Click on the OK button.
g. Print a self-test.
h. After adjusting the Image Placement, if a white border appears on the
card, adjust the image placement back toward its original value in
increments of 2 until the white edge is gone.
i.
5
If still having blank card issues, continue to Step 5.
Check the Printhead connections.
a. Remove the Printer power and USB cables.
b. Turn the Printer over to gain access to the base plate.
c. Remove the one (1) thumbscrew from the Printhead cover plate and
remove the cover plate.
d. Depress the Printhead locking tabs and remove the Printhead.
e. Check to ensure that Power and Data Cables (that connect to the
Printhead) are properly seated.
f.
Remove the Back Cover.
g. Ensure that the Printhead Power/Data Cable is properly seated on J16
on the Main board.
h. If still having blank card issues, continue to Step 6.
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Resolving the Blank Output issues
Step
6
Procedure
Ensure that the proper voltage is being applied to the Printhead.
a. Remove the back cover.
b. Using a Digital Voltmeter, connect the negative lead to ground.
c. Probe Pins 1 to 5 of the Printhead power connection on J16.
d. Ensure that a voltage between 22 to 23 VDC is read on each pin.
•
If less than 22 volts is read on any of the pins, replace the
Printhead.
•
If still having issue with blank cards, replace the Main Board. (See
the current HDP600 Service Manual for instructions on replacing
the Main Board in the Parts Replacement Section.)
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Card Lamination Errors
Resolving a Laminator (General Error)
Step
1
Procedure
Review the following information.
•
Symptom: The Laminator has reported a general fault.
•
Printer Error State: The Laminator has reported a general fault.
•
LCD Error Display: Laminator (General Error)
•
Driver Monitor Error Display: Laminator (General Error)
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Resolving the Laminator (Check Power) Error
Step
1
Procedure
Review the following information.
•
Symptom: The Laminator’s power is OFF.
•
Printer Error State: The Laminator’s power is OFF.
•
LCD Error Display: Laminator (Check Power)
•
Driver Monitor Error Display: Laminator (Check Power)
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Resolving the Laminator (Heater Off) Error
Step
1
Procedure
Review the following information.
•
Symptom: The Laminator’s Heater is OFF.
•
Printer Error State: The Laminator’s Heater is OFF.
•
LCD Error Display: Laminator (Heater Off)
•
Driver Monitor Error Display: Laminator (Heater Off)
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Resolving the Wrong Overlaminate Installed Error
Step
1
Procedure
Review the following information.
•
Symptom: An incorrect Overlaminate has been installed, or a Driver
setting is incorrect.
•
Printer Error State: An incorrect Overlaminate has been installed, or a
Driver setting is incorrect.
•
LCD Error Display: Wrong Overlaminate Installed
•
Driver Monitor Error Display: Wrong Overlaminate Installed
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Resolving Check Lamination Material Error
Step
1
Procedure
Review the following information.
•
Symptom: An incorrect Overlaminate has been installed, or a Driver
setting is incorrect.
•
Printer Error State: An incorrect Overlaminate has been installed, or a
Driver setting is incorrect.
•
LCD Error Display: Check Lamination Material
•
Driver Monitor Error Display: Check Lamination Material
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Diagnosing Image Problems
Resolving the Pixel Failure problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: A thin line or scratch travels the entire length of the card (See
sample image below).
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
2
Check the card stock for scratches. Replace the cards (as needed).
3
Examine the Printhead for visible damage.
4
Clean the Printhead. See the Cleaning the Printhead procedure.
5
Replace the Printhead if the problem persists. See Replacing the Printhead
Assembly (D900023) in the current HDP600 Service Manual.
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Resolving the Card Surface Debris problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Prints have spots (white or colored voids) and/or dust on
them (See sample image below).
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
2
Ensure the cards are clean and stored in a dust-free environment. Do not use
cards with embedded contaminants in the surface.
3
Clean the inside of the Printer. See Cleaning inside the Printer.
4
Clean the Transfer Rollers. See Cleaning the Platen and Transfer Rollers .
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Resolving the Incorrect Image Darkness problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
2
Procedure
Review the following information.
•
Symptom: Printed cards are too dark or too light.
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
Run a self-test to ensure that the issue is not with the Driver settings.
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Resolving the Incorrect Image Darkness problems (continued)
Step
3
Procedure
Adjust the Dye-Sub Intensity setting within the Image Color tab of the
Printer Driver.
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Resolving the Incorrect Image Darkness problems (continued)
Step
4
Procedure
Correct the Image Darkness. See the Adjusting the Image Darkness
procedure.
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Resolving the Ribbon Wrinkle problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
2
Procedure
Review the following information.
•
Symptom: Printed cards have off-colored lines or streaks on them.
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
Confirm that the Printer is using the most current Driver via:
http://www.fargo.com
3
Reduce the Dye-Sub Intensity setting within the Image Color tab of the
Printer Driver.
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Resolving the Ribbon Wrinkle problems
Step
4
Procedure
Reduce the Image Darkness. See the Adjusting the Image Darkness
procedure.
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Resolving the Excessive Resin Printing problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Black resin text and barcodes appear smeared or too thick.
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
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Resolving the Excessive Resin Printing problems (continued)
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
2
Procedure
Reduce the Resin Heat setting within the Image Color tab of the Printer
Driver.
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Resolving the Excessive Resin Printing problems
Step
3
Procedure
Reduce the Image Darkness. See the Adjusting the Image Darkness
procedure.
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Resolving the Incomplete Resin Printing problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Black resin text and barcodes appear faded or too light.
See Display A below.
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
2
Increase the Resin Heat setting within the Image Color tab of the Printer
Driver. See Display B below.
3
Increase the Image Darkness. See the Adjusting the Image Darkness
procedure.
Display A – See Procedural Step 1
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Resolving the Incomplete Resin Printing problems (continued)
Display B – See Procedural Step 2
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Resolving the Image Placement problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer. This procedure is used to adjust the position of the card in the Print driver and
does not change the internal settings of the Printer.
Step
1
Procedure
Review the following information.
•
Symptom: Printing is cut off or is not centered on the card, or a white
border appears.
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
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Resolving the Image Placement problems (continued)
Step
2
Procedure
Verify if the Image Position option within the Image Transfer tab is set
correctly or incorrectly.
a. Open the Printer Control Panel from the Computer.
•
If using Windows 98SE, Me, right click on the HDP600 Card Printer
Icon and select Properties.
•
If using Windows 2000/XP, right click on the HDP600 Card Printer
and select Printing Preferences.
b. Click on the Image Transfer tab.
c. Adjust the Vertical and/or Horizontal Image Position settings based on
where the white border is on the card.
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Resolving the Image Placement problems (continued)
Step
3
Procedure
Verify if the Horizontal Image Position Setting is set correctly or incorrectly.
See the graphic below.
•
If the white border is on the leading edge of the card, adjust the
Horizontal value by +2.
•
If the white border is on the trailing edge of the card, adjust the
Horizontal value by -2.
a. Click on OK.
b. Run a self-test.
c. If the white border is diminished, continue the adjustment until it is gone.
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Resolving the Image Placement problems
Step
4
Procedure
Verify if the Vertical Image Position Setting is set correctly or incorrectly.
See the graphic below.
•
If the white border is on the top edge of the card, adjust the Vertical
value by +2.
•
If the white border is on the botom edge of the card, adjust the
Vertical value by -2.
a. Click on OK.
b. Run a self-test.
c. If the white border is diminished, continue the adjustment until it is gone.
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Resolving the Poor Image Quality problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
1
2
Procedure
Review the following information.
•
Symptom: Photos on the cards look pixilated or grainy, as shown below.
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
Use high-resolution, 24-bit color images to always capture an image:
•
at a 24-bit color setting
•
at 300 dpi
•
at the same size that it will be printed on the card, as captured either with
a scanner or with a digital camera
If a small or low-resolution image is stretched or blown up, a pixilated or
grainy effect will occur when printing, as shown below (rightside).
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Running the Self Test
Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has
been conducted, or (c) a part has been replaced to check for proper Printer operation.
Step
1
Procedure
Verify that a full-color or Premium Resin Ribbon is installed and that cards
are properly loaded.
Caution: If the power is ON, disconnect the Power Cable from the
Printer’s rear panel.
2
Press and hold the Pause/Resume button.
3
While holding down the Pause/Resume button, plug the power cable back
into the Printer.
4
•
Full Color Ribbon installed: The Printer will print a 3-color process gray
scale on the front of the card. The overlay pass is not printed during the
Self-test. See the next page.
•
Premium Resin Ribbon installed: The Printer will print a single color gray
scale on the front of the card. See the next page.)
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Running the Standard Self Test Print
Display A - Full Color Test Print
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Running the Magnetic Self Test (HiCo Only)
Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has
been conducted, or (c) a part has been replaced to check for proper Printer operation.
Step
Procedure
1
Remove Ribbon from the Printer and close the front cover
2
Go to the LCD screen on your Printer. (Important: This option is only
available if the Magnetic Encoder is installed.)
a. Select MENU from the LCD.
b. Select Print Test Image.
c. Select Magnetic Test.
3
The Printer will Encode magnetic information on all 3 magnetic tracks
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Section 5: Ethernet Option Section
Introduction
The Ethernet option includes the Ethernet port and the internal Printer Server.
•
Printer Management: The Printer Driver provides bi-directional status information so
you can monitor and manage the Printer just as you would any other networked Printer.
•
Compatibility: The Fargo Ethernet option provides compatibility with TCP/IP and 802.3
Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector.
•
Application: With the Ethernet Option properly installed and configured, these Printers
are able to print in the same manner as a Printer directly connected to the PC via a USB
interface.
Technical Specification - Ethernet Option
Here are the system requirements for Ethernet.
Caution: For safety purposes, Ethernet is not intended for a direct connection
outside of the building.
Function
Requirement
Network
An IEEE 802.3 10/100 Base-T Ethernet network is required.
Printer
A Fargo Printer with the Ethernet option installed is required.
Printer
Configuration
Since TCP/IP is used for the network communication, the Printer
must be configured with an IP address and a subnet mask (before it
can be seen on the network).
An additional network setting for the Default Gateway can also be
configured, which allows communication across the subnets.
Host Computer
A PC running Windows 2000 / XP / Server 2003 connected to the
network is required.
Host Printer
Driver
The host PC must have installed the correct Printer Driver with
Ethernet support. (Note: This Driver must be configured for printing
to the IP address of the Printer.)
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Functional Specification - Ethernet Option
The Fargo Ethernet option includes these features.
Feature
Description
Simultaneous
Printing
Provides the ability to simultaneously print from multiple PCs to
the network Printer.
Printer Feedback
Provides status information from the network Printer to the PC.
Web Pages
Provides easy Printer configuration with any web browser.
Log Messages
Provides logging of usage and error events via e-mail, UDP or
TCP/IP.
Password Security
Provides security with passwords and configurable User
permission levels.
Telnet
Provides a Telnet command line interpreter for Printer
configuration.
SNMP
Provides an SNMP agent that supports MIB-II.
Upgrades
Provides support for Firmware upgrades over the network.
Troubleshooting
Provides a Ping client for network troubleshooting.
IP Tracer
Provides a utility (IP Tracer) used to find Fargo Printers with
Ethernet connection on a local network. (Note: This utility is
included on the CD-ROM and online at www.fargo.com.)
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Network Services - Overview
The Ethernet option provides the services described in this section. (Note: Other additional
services include a Ping client, address assignment and Printer discovery functions.)
Reviewing the Print Server
The Print Server provides printing services in the same manner as a Printer connected
directly to a USB interface except that the Printer is connected through the local area
network to the client PC. The Print Server must be properly configured in order to provide
this printing capability.
•
The Print Server is capable of queuing up to eight (8) client PCs while printing.
Communications between each PC and the Ethernet-enabled Fargo Printer are
implemented over a bi-directional TCP/IP interface.
•
All clients are able to send print jobs to the Printer and monitor Printer jobs and errors
with the standard Windows printing system using the Fargo Printer Driver installed on
their local PC.
In this way, the User knows whether or not a print job has been successful. Also, the User
knows what problems have been encountered while processing the print job. Printing using
Ethernet works in a manner similar to the USB-connected PC/Printer.
Reviewing the Web Page Server
An HTTP service serves web pages that provide an interface through which to configure and
monitor the Printer. (Note: Users may also monitor all print jobs that have been sent to the
Printer from any client PC.)
Reviewing the Network Management Interface
The Ethernet-enabled Printer operates as an SNMP agent to allow central administrators to
monitor and configure the network interface and the Printer. (Note: A standard host MIB-II is
implemented to maximize the utility of the Printer on the network.)
Reviewing the Telnet Server
The Ethernet interface has a command line interpreter. (Note: The User can connect to the
Printer using a Telnet session on their PC, issue commands to the Printer and receive
response from the Printer.)
The Telnet commands are primarily used for network administration and they will not be used
by most Users. (Note: These commands will query the state of the Printer and configure
various settings for the Printer. These include network settings, logging setting, User names
and User passwords.)
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Network Management Interface
The SNMP interface is described below.
Interface
Description
SNMP
•
The Ethernet interface is a fully-manageable SNMP agent that supports
MIB-II.
•
The Ethernet interface is MIB II compliant, allowing SNMP managers to
monitor protocol, network and routing statistics.
Telnet Command Line Interface
Initiating a Telnet Session
This procedure shows how to initiate a Telnet session from a PC in order to access the
Telnet services provided by the Printer. Follow these instructions to issue Telnet commands.
Step
Description
1
Identify the IP address of your Printer. (Note: See the Accessing the IP
address of your Printer.)
2
Initiate a Telnet session from a DOS window on your PC. At the DOS prompt,
enter telnet [IP Address]
Example: C:\>telenet 192.168.11.12
3
•
All Telnet responses from the Printer will then be displayed in the
Telnet session on the PC.
•
All commands entered will be sent to the Telnet client in the Printer.
Enter help or ? to get an on-window list of supported Telnet commands.
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Reviewing the Telnet Command Table
The following table describes available Telnet commands. (Note: You can enter partial fullword commands: the Printer will respond with additional help. For example, you can enter list
and the Printer will respond with all subcommands to the list command.)
Telnet Command
Command Purpose
Command Format
?
Display help for Telnet
commands.
?
help
reset
Reset the Ethernet interface for
the Printer/Encoder.
ping
Send a ping command to another
IP address as a test of the
Ethernet interface.
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ping <IPADDR>
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Reviewing the Telnet Command Table (continued)
Telnet Command
Command Purpose
Command Format
list
all
Display all information about this
Printer.
list all
diff
Display all differences between
current and stored network
settings.
list diff
uptime
Display how long since the
interface was last reset.
list uptime
sysinfo
Display information about the
Printer (i.e., model, label, contact,
location, Firmware version and
date and serial number).
list sysinfo
ribbon
Display information about the
installed Ribbon in the Printer.
list ribbon
net
Display information about the
current network settings of the
Ethernet interface.
list net
stored
net
Display information about the
stored network settings of the
Ethernet interface.
list stored net
default
net
Display information about the
default network settings of the
Ethernet interface.
list default net
Display information about the
defined User names and their type
(root or guest privileges).
list user
user
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Reviewing the Telnet Command Table (continued)
Telnet Command
Command Purpose
Command Format
lpq
Display information
about print jobs and
their settings.
list lpq
printer
Display information
about the Printer (i.e.,
model number,
Firmware version and
serial number).
list printer
Display information
about the secure mark
settings of the Printer.
list printer sm
printer
sm
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Reviewing the Telnet Command Table (continued)
Telnet Command
set
sysinfo
syslog
Command Purpose
Command Format
contact
Set the contact string.
set sysinfo contact [<STRING>]
location
Set the location string.
set sysinfo location [<STRING>]
label
Set the label string.
set sysinfo label [<STRING>]
from
Set all strings from
default or current
settings.
set sysinfo from default|current
name
Change the name of a
system log path
set syslog <LOG_NAME> name
<NEW_NAME>
type
Change the type of a
system log path. This
starts or stops logging
on start of jobs or on
faults.
set syslog <LOG_NAME> type
[[-]job] [[-]pfault]
dest
Change the destination
of a system log path.
This may be set to
none, e-mail, udp or
tcp.
set syslog <LOG_NAME> dest
none|email|udp|tcp
email
Change the e-mail
address for e-mail
notification for a
system log path. It
must specify a valid email address.
set syslog <LOG_NAME> email
<EMAIL>
udp
Specify the IP address
of the UPD system
logging program.
set syslog <LOG_NAME> udp
<IPADDRESS>
from
Restore system log
path settings from the
default or current
settings.
set syslog from default|current
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Reviewing the Telnet Command Table (continued)
Telnet Command
set
user
add
Command Purpose
Command Format
Add a new User
definition.
set user add <NAME>
Up to four (4) Users
may be defined.
del
Delete a User
definition.
set user del <NAME>
passwd
Define a new password
for a User.
set user passwd <NAME>
[<PASSWORD>]
type
Specify a User as root
or guest.
set user type <NAME>
root|guest
Only root Users have
administrative rights to
change network
interface settings.
from
Restore User setting
from default or stored
settings.
set user from default|stored
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Reviewing the Telnet Command Table (continued)
Telnet Command
store
net
ifc
Command Purpose
Command Format
addr
Store a new IP
address.
store net addr <ADDRESS>
mask
Store a new address
mask.
store net mask <MASK>
gateway
Store a new default
gateway.
store net gateway <ADDRESS>
dns
Store a new DNS
server address.
store net dns <ADDRESS>
domain
Store a new DNS
domain suffix.
store net domain <STRING>
opts
Enable or disable
automatic address
assignment using
DHCP. Static (nonautomatic) addresses
will come from the
stored or default
settings, depending on
the other settings.
To enable automatic address
assignment:
from
Restore the network
settings from either the
default settings or the
current settings.
store net from default|current
mode
Specify the Ethernet
interface mode as:
automatic, full or half
duplex; 10 or 100 mHz.
store ifc mode
auto|10half|10full|100half|100full
from
Set the Ethernet mode
settings from the
default or current
settings.
store ifc from default|current
store net opts dhcp
To disable automatic address
assignment:
store net opts -dhcp
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Reviewing the Telnet Command Table (continued)
Telnet Command
Command Purpose
Command Format
save
Save all current
settings as the stored
settings in the
permanent memory.
save
load
Take the settings from
the stored memory and
make them the current
settings.
load
lpstat
Display information
about the Printer
status.
lpstat
This includes the status
and device response.
See the Printer web
page description.
cancel
Cancel a specific print
job from the print
queue.
cancel 10
quit
Stop the current Telnet
session.
quit
Ethernet Web Pages – Standard Procedures
Reviewing Web page security
You can use the web pages from your Fargo Ethernet-connected Printer to view several
attributes about the Printer. Users must have administrative rights and they must enter the
correct password to alter settings of the Printer. See the Reviewing the Web Page Server
section.
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Logging In
When a User attempts to change any setting, they are asked for a User name and password.
(Note: The Guest Users can only view settings.)
Step
1
2
Procedure
Enter the correct User name:
•
The default administrative User name is root.
•
The default non-administrative User name is guest.
•
Non-administrative Users can only view settings.
Enter the correct password:
•
The default password is an empty string. If the password has not been
changed, leave the field blank.
•
See Password page procedure for changing passwords.
3
Press Enter or click on the OK button.
4
If the name and password is not accepted, another login prompt will appear
on screen.
Repeat this procedure with the correct User name and password.
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Accessing the Home pages
Step
Procedure
1
Open a window for your network browser application on your local PC.
2
Find the IP address of the Printer. (Note: See the section Accessing the IP
address of your Printer as needed to get this from the LCD of the Printer.)
3
Enter the IP address of the Printer you want to access into the address bar of
the browser.
4
Press Enter or click on GO.
5
View the Home page. The Home pages display general information about the
Printer, as shown in the next sections.
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Reviewing the HDP600 Home Page
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Reviewing the Home Page Categories and Fields (table)
You can view these categories and fields in the following table.
Category
Field
Purpose
Fixed for
Printer
Serial Number
(Print Server)
Displays the unique fixed serial number of the
Print Server.
Serial Number
(Printer)
Displays the unique fixed serial number of the
Printer.
Hardware Address
Displays the unique fixed hardware address
(MAC) of the Printer, which is the unique
Ethernet device identifier.
Set by User
Label
(May be
configured via
Telnet or from Location
the
Administration
Contact
web page.)
Indicates the label that the User assigns to
the Printer.
Set by
Firmware
Firmware Version
(Print Server)
Displays the current Firmware version of the
Print Server.
Firmware Version
(Printer)
Displays the current Firmware version of the
Printer.
Indicates the location string that the User
assigns to the Printer.
Indicates the contact person string that the
User assigns to the Printer.
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Configuring the Network Settings
The procedures needed to configure the network settings are presented in this section.
Accessing the Network Settings page
The Network page displays the current network settings and allows the User to change the
settings.
Step
1
Procedure
Select the Network link from any web page of the Printer.
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Reviewing the Interface
The Interface display indicates the network speed supported by the Printer.
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Reviewing the Current Settings
The Current Settings page section displays the current active network settings for the Printer.
•
These are also labeled as Dynamic if they were provided by DHCP or Static if they came
from the Stored Settings.
•
The current settings will be Dynamic only if Obtain an IP address automatically was
selected when the Printer was restarted last.
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Switching to the automatic IP address mode
Step
Procedure
1
Select the Network link from any web page of the Printer.
2
Select the Obtain an IP address automatically radio button to enable the
DHCP/BOOTP, which automatically assigns the network settings.
Even with this button selected, the User can enter Stored Settings and the
Stored Settings will remain in memory. See below. (Note: This is the
default method.)
3
Click on the Submit button to save this setting.
4
Log in as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
5
Reboot the Printer to affect this change. See the procedures in Using the
Reboot pages.
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Changing to the static IP address mode
Step
Procedure
1
Select the Network link from any web page of the Printer.
2
Select the Use the following IP address radio button, which prepares the
Printer to use network settings that the User has manually set.
These manual settings will then be used the next time the Printer is
rebooted.
3
Enter the network settings which are required for Ethernet communications
from within the same subnet.
With only these entries the User will be unable to print from a subnet other
than the subnet on which the Printer is connected. These required settings
are the following:
•
IP Address
•
Subnet Mask
4
Enter the optional network settings for Ethernet communications across a
router from other subnets. The option setting is Default Gateway
5
Enter the optional network settings for DNS. These are the following:
6
•
DNS Server Address
•
DNS Domain Suffix
Select the Submit button to save these changes to stored settings in the
memory of the Printer. (Note: These settings will not be lost if the power is
removed from the Printer.)
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Changing to the static IP address mode (continued)
Step
Procedure
7
Log in as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
8
Reboot the Printer to effect this change.
See the Reviewing Web page security procedure.
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Entering the TCP Window Size
Step
Procedure
1
Select the Network link from any web page of the Printer.
2
Select the TCP window size from the drop-down menu, as shown below.
•
This entry provides for entry of the TCP Window Size. It adjusts how
much data can be sent to the Printer at any one time.
•
It is recommended that the default value of 2 MSS Packets be used to
ensure good compatibility with all client applications.
3
Click on the Submit button to save this setting.
4
Login as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
5
Reboot the Printer to effect this change.
See the Reviewing Web page security procedure.
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Using the Clear Changes button
Step
1
Procedure
Click on the Clear Changes button to delete the information in the textboxes
in Stored Settings area. See the lower left corner of this display.
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Using the TCP/IP page
The TCP/IP page displays the TCP/IP Status of each Printer connection, which are not
configurable. See the next two pages for displays.
Step
Procedure
1
Select the Status link from any web page of the Printer.
2
Select the TCP/IP page link.
3
View information on all current network connections in the TCP
connections area.
4
Review information on the network DHCP status in the DHCP Information
area.
Continued on the next page
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Using the TCP/IP Status Web Page
See the Using the TCP/IP page procedure.
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Using the Printer page
You can use the Printer page to review current information about the Printer device settings
and print jobs. Device settings includes the following:
•
The status which displays information about the current print job.
•
The device which displays information about the Printer.
The fields are described below. See the next page to view the entire Printer page.
Field
Status
Description
status
Idle
Indicates that no print job is active.
printing
Indicates that the job is being sent to the Printer.
printing –
waiting
Indicates that the communication is being slowed by print
operations.
printing –
blocked
Indicates that the communication has been stopped by some
condition.
canceled
Indicates that the current job was canceled and is being deleted.
online
Indicates it is ready to print.
offline
Indicates that the Cover is open or the Printer is not ready to
print.
Printer –
error
Indicates that an error is detected.
Busy
Indicates that printing is in progress.
device
Print
Jobs
This is a display of the current print jobs that have been sent to
the Printer. (Note: The current job that is being received by the
interface is displayed as the active job.)
Cancel a specific print job by selecting the appropriate Cancel
button, which appears when a print job is queued.
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Reviewing the Printer page (continued)
See the previous page for descriptions of the fields.
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Using the System Log page
The System Log page displays the current system log settings and allows the User to
change the settings. (Note: These settings configure how system logging occurs. There are
two logs.)
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Changing the Log Name
By default the names are log1 and log2. However, you can rename them from this page.
(Note: This also updates the link to the corresponding web page.)
Step
1
Procedure
Select the System Log link.
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Changing the Log Name (continued)
Step
Procedure
2
Select the link for the log name you want to view or configure (the default
choices are log1 or log2). See the previous page.
3
Enter a new log name in textbox.
4
Click on the Submit button to save this change.
5
Log in as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
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Selecting the Log Type
Step
Procedure
1
Select the System Log link. See the next page.
2
Select the link for the log name you want to view or configure (the default
choices are log1 or log2).
3
Select the Print Job Started checkbox to generate the log entries for each
Print Job Started.
4
Select the Printer Error checkbox to generate the log entries for each
Printer Error.
5
Select the Submit button.
6
Login as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
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Selecting the Log Destination
Specify one destination for the log.
Step
Procedure (No event logging)
1
Select the System Log link.
2
Select the link for the log name you want to view or configure (the default
choices are log1 or log2).
3
Select the None radio button when no log is required. (Note: This is the
default.)
4
Select Submit.
5
Login as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
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Setting up Email Event logging
Follow this procedure to enable logging using email notification:
Step
Procedure (Specify email logging)
1
Select the System Log link.
2
Select the link for the log name you want to view or configure (the default
choices are log1 or log2).
3
Select the Email radio button to choose email log notification.
4
Enter a valid e-mail address in the associated textbox.
5
Select Submit.
6
Log in as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
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Specifying UDP Event logging
Follow this procedure to enable logging to a UDP Syslog program.
Step
1
Procedure
Select the System Log link.
•
The messages will be sent via UPD packets to the Syslog port (514) of
the specified host.
•
It is up to the host program to listen to these messages for processing.
•
A syslog host program is necessary to use this method, such as, Kiwi
Syslog Daemon or WinSysLog.
2
Select the link for the log name you want to view or configure (the default
choices are log1 or log2).
3
Select the UDP Syslog radio button.
4
Enter a valid IP address or domain name.
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Specifying UDP Event logging (continued)
Step
Procedure
5
Select Submit.
6
Log in as a root User if you are so prompted. (Note: Any change of setting
will only be accepted after you have successfully logged in.)
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Specifying TCP Event logging
Follow this procedure to send logging messages to a pre-existing IP connection made on the
TCP port.
Step
Procedure
1
Select the System Log link.
2
Select the link for the log name you want to view or configure (the default
choices are log1 or log2).
Continued on the next page
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Specifying TCP Event logging (continued)
Step
Procedure
3
Select the TCP Connection radio button.
4
Select Submit.
5
Log in as a root User if you are so prompted. Any change of setting will only
be accepted after you have successfully logged in.
6
Use a host program such as Telnet to receive these TCP logging messages
(Note: Other programs such as HyperTerminal are also used to monitor
TCP connections). See below.
•
Telnet Client: You can use a Telnet client connected to the TCP port
(log1 = 4010, log2 = 4011) rather than the default Telnet port (23).
•
Telnet Session: If there is a Printer at IP address 192.37.23.155 (and
you have configured log1 for TCP logging), then you could initiate a
Telnet session from a DOS window of a PC by entering Telnet
192.37.23.155 4010.
•
Log Messages: All system log messages would then be displayed in
that Telnet session window. (Note: This is a one way connection for
logging only. Any input to the Printer on this connection is ignored.)
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Using the Administration pages
The purpose of the Administration pages is to allow the User to upgrade, reboot, modify
passwords and enter User-specified system information strings.
Using the System Information page
The System Information page displays the current system information and allows the User to
change the system information (which appears on the Home page). See the Using the Home
page for definitions.
Step
Procedure
1
Select the Administration link.
2
Log in as a root User (using the old password) if you are so prompted.
(Note: Any change of setting will only be accepted after you have
successfully logged in.)
3
Select the link for the System web page.
4
To change an attribute, type the new entry in one of these boxes:
•
Label textbox
•
Location textbox
•
Contact textbox
Continued on the next page
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Using the System Information page (continued)
Step
Procedure
5
Select the Submit button.
6
Log in as a root User if you are so prompted. Any change of setting will
only be accepted after you have successfully logged in.
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Changing the Root Password
The Passwords page allows the User to change the passwords needed to log in as a User.
Changes to all settings require a login. (Note: However, these changes are only protected
by password after the password has been set. Users can only be added or removed using
Telnet commands.)
Step
Procedure
1
Select the Administration link.
2
Log in as a root User (using the old password) if you are so prompted.
(Note: Any change of setting will only be accepted after you have
successfully logged in.)
3
Select the Passwords link to get to the Password web page.
4
Enter the current password in the Root Password Old textbox or leave it
blank if no password has been previously set.
5
Enter the new password in the Root Password New textbox or leave it
blank if you want to remove the old password.
6
Re-enter the new password in the Root Password Confirm textbox or
leave it blank if you want to remove the old password.
Continued on the next page
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Changing the Root Password (continued)
Step
Procedure
7
Select the Submit button.
8
Log in as a root User (using the old password) if you are so prompted.
(Note: Any change of setting will only be accepted after you have
successfully logged in.)
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Upgrading the Print Server
This procedure provides a means to upgrade the Firmware in the Printer Server not the main
Printer.
Step
Procedure
1
Select the Administration link.
2
Log in as a root User (using the old password) if you are so prompted. (Note:
Any change of setting will only be accepted after you have successfully logged
in.)
3
Select the Upgrade link.
4
Select the Browse button.
5
Navigate to and select the appropriate file to upload.
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Upgrading the DTC400 and HDP600 Print Server (continued)
Step
Procedure
6
Select the Upgrade button to start the Firmware upload.
7
Select Reboot when requested.
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Using the Reboot pages
Rebooting the DTC400 and HDP600 restarts only the Ethernet Print Server.
Rebooting the Ethernet Server
The Reboot page allows the User to restart the Ethernet Print Server.
Step
Procedure
1
Select the Administration link.
2
Log in as a root User (using the old password) if you are so prompted.
(Note: Any change of setting will only be accepted after you have
successfully logged in.)
3
Select the Reboot link.
4
Select the Reboot button.
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Rebooting the Ethernet Server (continued)
Step
Procedure
5
Click Yes when prompted.
6
Wait for the Printer to reboot and display the home page.
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Resetting to Default Settings
The Reboot page also allows the User to reboot the Ethernet Print Server into a default
settings mode. (Note: This simply restarts the Printer in a different state with the settings in
memory temporarily ignored.)
When the Default button is selected, the stored settings in the Printer’s memory are not
changed.
Step
Procedure
1
Select the Administration link.
2
Log in as a root User (using the old password) if you are so prompted.
(Note: Any change of setting will only be accepted after you have
successfully logged in.)
3
Select the Reboot link.
4
Select the Default button.
5
Click the Yes button when prompted.
6
Wait for the Printer to reboot and display the home page.
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Using the Help page
The Help page displays the Help information.
Step
Procedure
1
Open this web page at the appropriate location by clicking on the Help book
icon at the top of each page. See below.
2
Review the web interface for the Ethernet-enabled Printer.
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Additional Procedures
Reviewing LED and Dipswitch Tables
The LEDs and dipswitches can be found on the back of Printers.
Reviewing the LED Table
LED
STAT
LED
HDP600
position
Right
Flash Rate
Indicates
On once per second
The Normal Mode, IP address is
configured.
(i.e., more OFF than ON)
On twice per second
The IP address is not configured.
Off once per second
The Download mode is for updating the
Ethernet interface.
(i.e., more ON than OFF)
NET
LED
Left
Off twice per second
There is a system error.
On
The Network link is present.
Off
The Network link is not present.
Blinking, off 1/3 second
The Network link is present and
transmitting. It flashes off for one-third
(1/3) second each time a packet is
transmitted.
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Reviewing the Dip Switches
For the DTC400, ON means a Dipswitch is down and OFF means a Dipswitch is up. For the
HDP600, ON means a Dipswitch is to the left and OFF means a Dipswitch is to the right.
Dipswitch
Comments
1
2
OFF
OFF
Allows Normal operation.
Forces Factory default settings.
ON
OFF
With the dip switches in this configuration, the unit will start up. All
settings stored in permanent memory will be erased except for the
Ethernet address and key value.
This is useful to reset the passwords and User names when
required, such as, reinstalling a Printer with an unknown
configuration.
Forces Default IP (0.0.0.0).
OFF
ON
With the dip switches in this configuration, the unit will use the
factory default settings. However, the stored settings in Printer’s
permanent memory are not changed.
This simply starts the print in a different state with the settings in
memory temporarily ignored.
Forces the Download mode.
ON
ON
If the unit is reset and detects link integrity from a hub, the
download mode is initiated so that the Firmware of the Printer
Server may be upgraded.
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Restoring the Factory Settings for Ethernet
There may be times when you are unable to use the current configuration of the Ethernet
interface. (Note: This could be because you have lost the password for your Printer or you
just cannot get it to work properly.)
•
Restore default settings: The Printer has switches on the back which will restore the
factory default settings to the Printer.
•
Dipswitch indicators: For the DTC400, ON means a Dipswitch is down and OFF
means a Dipswitch is up. For the HDP600, ON means a Dipswitch is to the left and OFF
means a Dipswitch is to the right.
•
Lost Password or Printer Problems: There may be times when you are unable to use
the current configuration of the Ethernet interface. (Note: This could be because you
have lost the password for your Printer or you just cannot get it to work properly.)
Enter this mode by following this procedure.
Step
Procedure
1
Remove power from the Printer.
2
a. Place the switch furthest from the LEDs in the ON position (Dipswitch 1
ON).
b. Place the switch closest to the LEDs in the OFF position (Dipswitch 2
OFF).
3
Reconnect power to the Printer.
4
After 30 seconds, remove power, restore both switches to their normal
positions (which is OFF) and then restore power.
Restoring the Default Settings
The DTC400 and HDP600 have switches on the back which will restore the factory default
settings to the Printer.
•
Dipswitch indicators: For the DTC400, ON means a Dipswitch is down and OFF
means a Dipswitch is up. For the HDP600, ON means a Dipswitch is to the left and OFF
means a Dipswitch is to the right.
To enter this mode on the DTC400 and HDP600, follow the next procedure.
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Accessing the IP address of your Printer
The additional LCD menus for Ethernet-enabled Printers are provided to view the IP address
of the Printer. Follow these procedures to access the IP Address of your Printer model.
Accessing the HDP600 IP address
Step
Procedure
1
Apply power to the Printer.
2
Ensure that the Printer is connected to your network.
3
Wait up to one (1) minute to allow the Printer to configure the IP address.
4
Select MENU on the LCD.
5
Select System Info on the LCD.
6
View the IP address displayed as a dotted quad number.
Example: 168.192.1.1
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Upgrading the Main Firmware with the Fargo
Diagnostics Utility
The Printer Server Firmware upgrades for the DTC400/HDP600 are done from the Upgrade
web page for the Printer. See the Upgrade web page description.
The Main Printer Firmware upgrades are done with the same procedure as the USBconnected Printer. (Note: The PC doing the upgrade must have a Driver installed for the
Fargo Printer to be upgraded.)
Step
1
Procedure
Run the Fargo Diagnostic Utility by selecting from the start menu the following:
Start -> Programs -> Fargo -> Fargo Diagnostic Utility
2
Select the Fargo Printer to upgrade from the drop-down box.
3
Go to the Firmware Updates tab.
4
If you need to download the update file from the Internet, then select the
Download Firmware button.
5
Choose the update file with the Select Firmware button.
6
Put your Printer into the upgrade mode. Refer to the appropriate service
manual for your specific Fargo Card Printer.
7
Select the Send Firmware button.
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Upgrading the Main Firmware with the Fargo Diagnostics Utility (continued)
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Ethernet Printer Troubleshooting Procedures
Troubleshooting procedures
If you are having trouble connecting to your Ethernet Printer or printing to it, you should go
through each of the following procedures.
Step
Procedure
1
Follow the Verifying the Printer Connection procedure.
2
Follow the Verifying the Printer IP address procedure.
3
Follow the Verifying that your PC can access the Printer using the ping
command procedure.
4
Verify that you are choosing the correct Printer Driver. (Note: The Driver
must match the model of the Printer.)
5
Verify that the port configuration of the PC Printer Driver is set to
communicate to the Printer over the correct IP address.
See Frequently-asked Questions.
6
Follow the Printing a test page procedure.
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Verifying the Printer Connection
Step
Procedure
1
Ensure that your Printer has a valid network connection.
3
Verify that the Printer has both LEDs blinking on and off with network activity.
3
If the LEDs do not indicate connection, verify the network connection with
another device.
4
If the connection is OK, then something may be wrong with the Ethernet
option installation. See the Ethernet Setup and Printer Driver Installation
procedure.
Verifying the Printer IP address
Step
1
2
Procedure
Check the LCD for a valid IP address (0.0.0.0 in not valid).
•
If the IP address is valid, go to step 4 (below).
•
If the IP address is not valid, go to step 2 (below).
If your network is using DHCP, then:
•
Use Fargo IP-Tracer to verify that the Printer has not been configured to
use a static address.
(Note: This guideline applies unless you have a known, unused static IP
address assigned to this Printer.)
3
If you are using a static IP address, then:
•
Verify that there is no other device using the same address by removing
your Fargo Printer and ping to the desired address.
If any device responds, then you must find a different available IP address.
4
If the Printer reports an IP address, then:
•
Verify that it matches subnet of the network where it is connected.
If your Printer has DHPC disabled, then:
•
The static IP address may have been previously set for a different
subnet.
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Verifying that your PC can access the Printer using the ping
command
Step
1
Procedure
Follow these instructions to issue a ping command to the Printer:
At a DOS prompt, enter ping [IP Address]
Example: C:\>ping 210.1.10.240
•
If the ping response is successful, move on to the next troubleshooting
procedure. See Display A below.
•
If the ping response is not successful, continue to step 2 of this
procedure. See Display B below.
Display A - Example of sending a ping to the Printer with a successful response
Display B - Example of ping timeout to an invalid IP address
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Verifying that your PC can access the Printer using the ping command
(continued)
Step
Procedure
2
Verify that the PC and the Printer are connected to the same network.
3
You may be on different subnets of your network and some of the network
settings for the Printer are not correct. See your network administrator about
this.
(Note: The subnet mask must be the same as other devices on the network
and that the unique IP address is part of the network specified by the subnet
mask.)
Printing a test page
Step
1
Procedure
Try printing a test page from the Printer Driver properties window.
a. Open the Printer Driver properties window.
b. Select Start -> Settings -> Printers and Faxes -> [your Printer Driver
name (i.e., DTC400 Card Printer)] -> Properties.
c. Ensure that the printing preferences are set correctly for the Ribbon
installed in your Printer.
d. Then select the Print Test page button. See the next section.
2
If you cannot print a test page, then consider the following:
•
There may be an error at the Printer.
•
There may be a job in the Windows print queue which has stalled.
•
The Printer may be paused or set to operate offline in the Windows print
queue.
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Reviewing Frequently-asked Questions
Question
Answer
How do I know if my
Printer has the Ethernet
option installed?
If your Printer has the RJ45 connector installed on the
back of the Printer, then it has this Ethernet option
installed.
Can my non-Ethernetenabled Printer be
upgraded to have an
Ethernet interface?
No.
What PC operating
systems work with my
Ethernet Printer?
The Windows 2000/ XP / Server 2003 operating systems
work with your Ethernet Printer.
How do I connect my
Printer to my network?
You can connect from the RJ45 network connection on the
back of your Printer to an available connection on your
network (not directly to your PC).
You can use a good CAT-5 or better cable to make this
connection.
How can I find the MAC
address of my Ethernet
Printer?
If you know the IP address of your Printer, you can access
this through the home web page of the Print Server. See
Reviewing the Reviewing the HDP600 Home Page.
OR
If you do not know the IP address or the Printer does not
work with a usable IP address, then the MAC Address can
be found using the tool Fargo IP-Tracer. (Note: This can
be installed and used to locate all the Fargo-compatible
Printers on your network.)
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Reviewing Frequently-asked Questions (continued)
Question
How can I find the IP
address of my Ethernet
Printer?
Can I print from my PC to
multiple Ethernet Printers?
Answer
You can find it in the LCD of the Printer if the Ethernet
option is functioning properly.
See Accessing the IP address of your Printer.
Yes. Follow this procedure:
1. You can install multiple Printer Drivers by using the
add Printer wizard.
2. Run the Fargo Add Printer Wizard program by
choosing in from the Start menu: Go to the start ->
Programs-> Fargo -> Fargo Add Printer Wizard.
3. Select Next on the first window.
4. On the second window, specify the type of Fargo
Printer you want and ask for a network connected
Printer. Select Next.
5. Enter the IP address of your new Printer connection.
Select Next.
6. Select Finish.
Can multiple PC’s print to
my Ethernet Printer?
Yes. Each PC must install the Printer Driver software for
the specific Fargo Ethernet-enabled Printer and connect to
the intended Printer, using the correct IP address.
Can I print from my PC to
an Ethernet Printer on a
different network segment?
Yes. If you know the IP address of the Printer on any
segment of your network, you will be able to print to it.
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Reviewing Frequently-asked Questions (continued)
Question
Answer
Can I use Fargo IP-Tracer
to locate Printers on a
different network segment?
No. The IP-Tracer can only locate Fargo-compatible
Printers located in the same network segment (as the PC
running IP-Tracer).
How do I upgrade the
Printer Firmware in my
Ethernet-enabled Printer?
This is done in the same manner as a USB-connected
Printer. The PC doing the upgrade must have a Driver
installed for the Fargo Printer to be upgraded.
Follow this procedure.
1. Run the Fargo Diagnostic Utility from the start menu:
Go to the Start -> Programs -> Fargo -> Fargo
Diagnostic Utility.
2. Select the Fargo Printer to upgrade from the dropdown box.
3. Go to the Firmware Updates tab.
4. If you need to download the update file from the
Internet, select the Download Firmware button.
5. Choose the update file with the Select Firmware
button.
6. Put your Printer into the upgrade mode. See the
instructions for your specific Fargo Printer.
7. Select the Send Firmware button.
How do I upgrade the Print
Server Firmware for my
Printer?
See Upgrading the Print Server.
What is the default User
name and password for
the Printer?
The default passwords are blank (i.e., an empty string).
•
The default Users are as follows: root as the
administrative User and guest as a non-administrative
User.
•
The Printer supports four (4) Users.
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Reviewing Frequently-asked Questions (continued)
Question
Answer
What if I lose the password
for my Printer or it is not
accepted?
See Reviewing the Dip Switches. Factory default settings
will be restored to the Printer if power is applied to the
Printer with Dipswitch 1 in the ON position and Dipswitch 2
in the OFF position.
(Note: This will reset all Print Server settings, which
includes static network settings, user configurations and
user passwords.)
What should I do if the IP
address of my Printer is
being changed by my
network?
Follow this procedure:
1. Contact your network administrator. Ask that your
current IP address be reserved or ask that they
provide a specific IP address that you can use to
configure the Ethernet interface.
OR
2. Choose an IP address that you know will not be used
by any other PC, server or network device. Use those
settings to configure your Printer with static network
settings.
(Caution: Do not do this unless you know that these
settings will always be available.)
How do I reconfigure my
PC Printer Driver to
connect to a different
Printer or different IP
address?
Follow this procedure.
1. Run the Fargo Add Printer Wizard program by
choosing from the Start menu the following:
Start -> Programs -> Fargo -> Fargo Add Printer
Wizard
2. Select Next on the first window.
3. On the second window, specify the type of Printer you
want and ask for a network connected Printer.
Select Next.
4. Enter the IP address of your new Printer connection.
Select Next.
5. Select Finish.
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Reviewing Frequently-asked Questions (continued)
Question
How can I verify/change
what IP address my
installed Printer Driver is
expecting to find my
Printer?
Answer
Follow this procedure.
1. Open the Printer Driver properties window.
2. Select Start -> Settings -> Printers and Faxes -> [your
Printer Driver] -> Properties.
3. From the Ports tab, select Configure Port.The Host
name will indicate IP address of the connected Printer.
(Note: If this does not match your Printer’s IP
address, you can change it from this window.)
4. Enter the correct IP address.
5. Select OK.
6. Select Apply.
7. Select Close.
8. Specify the new IP address.
9. Select: Next, Next, Finish and Close.
10. Select Apply.
11. Select Close.
How do I configure my
Printer’s IP settings?
By default, the Printer is configured for dynamic IP
address assignment. That is, it will try to get its IP address
and other settings from your network. If it is given valid
network settings, it will use them.
OR
You can choose to configure the Printer, using a static IP
address and network settings. (Note: This can be entered
using the Network web page of the Printer or the Fargo IP
Tracer program.)
See Configuring the Network Settings.
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Reviewing Frequently-asked Questions (continued)
Question
How do I choose a static
IP address for my Ethernet
Printer?
Answer
You can use the web pages if you know the current IP
address. See the Accessing the Home pages.
OR
You can use Fargo IP-Tracer which allows you to find
Fargo-compatible Printers and specify their addresses.
(Note: You can save static addresses. However, they are
not used until you reconfigure the Printer to use those
static addresses and reboot the Printer.)
How do I set the Printer to
work with a static IP
address?
You can use the web pages if you know the current IP
address.
•
Select the Use the following IP address button on
the Network web page.
OR
•
Use Fargo IP-Tracer, which allows you to find Fargo
compatible Printers and specify their addresses.
What do the LEDs by the
Ethernet connection on the
back of the Printer
indicate?
The LEDs indicates network activity. See Reviewing the
LED Table.
How do I print a test page
from Windows to verify the
Ethernet configuration of
the Printer and Printer
Driver?
Follow this procedure.
1. Open the Printer Driver properties window.
2. Select Start -> Settings -> Printers and Faxes -> [your
Printer Driver name (i.e., DTC400 Card Printer)] ->
Properties.
3. Ensure that the printing preferences are set correctly
for the Ribbon installed in your Printer. Then select the
Print Test page button.
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Glossary of Terms
Term
Purpose
MAC (Media
Access
Control)
The unique numeric value address associated with a network device that
gives the device a unique identity. This address is assigned by the device
manufacturer to ensure its uniqueness.
TCP
The Network protocol that allows reliable network communications
(Transmission between devices.
Control
Protocol)
IP (Internet
Protocol)
The Network protocol that identifies devices and messages by addresses
so that communications can occur between devices on different local
networks.
TCP/IP
Network communications using TCP and IP protocols.
ICMP
(Internet
Control
Message
Protocol)
The Basic message protocol for the internet.
DHCP
(Dynamic
Host
Configuration
Protocol)
The protocol used by a network to automatically assign network settings
to connected devices so that they will work together.
DNS (Domain
Name
System)
Defines the Network protocol that allows devices to find IP addresses
from a network name server.
DNS Server
Address
This is the address of the server that provides the translation from a
descriptive name to an IP address.
DNS Domain
Suffix
This is the suffix to be added to the domain name make a complete
name.
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Glossary of Terms (continued)
Term
Purpose
SNMP
(Simple
Network
Management
Protocol)
This is protocol for the network management services. This protocol
provides a means for network compliant devices, called agents, to store
data about themselves in Management Information Bases (MIBs) and
return this data to the SNMP requesters.
MIB
(Management
Information
Base)
A formal description of the way an agent can be accessed using SNMP
and the functions that can be managed.
Network
Settings
The basic network parameters needed to configure the network interface.
(Note: These include the IP Address, the Subnet Mask, the Default
Gateway, the DNS Server Address and the DNS Domain Suffix.)
IP addresses
Specifies the current IP addresses that are 32-bit values that are
normally expresses in dotted-quad format. (Note: This address must not
be the same as another device on the same local network.)
Subnet mask
Specifies a 32-bit value that routers use to send a message to the correct
subnet.
Default
gateway
Specifies the address of the router (in a network using subnets) that
forwards traffic to a destination outside of the subnet of the transmitting
device.
Telnet
This is a common terminal emulation program that allows a User to send
commands to a TCP/IP connected device and receive the responses.
UDP (User
Datagram
Protocol)
Defines a protocol for sending and receiving messages on a network.
Syslog
The standard method for logging system events.
Root User
A User with administrative rights to change any Printer settings.
Guest User
A User without rights to change Printer settings.
Ping
A common utility or command that sends a message to network devices
asking for a return message. (Note: This is used to diagnose if the
device is on the network or to troubleshoot the connection.)
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Section 6: Card Lamination Module
Important: The procedures in this section apply for the HDP600-LC and HDP600-LC
CR100 Card Printers.
The purpose of this section is to provide the User with specific information on Printer
adjustment procedures.
Reviewing the Card Lamination Module
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Safety Messages (review carefully)
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in
death or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
Caution:
•
To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
•
To prevent personal injury, always remove the power cord
prior to performing repair procedures, unless otherwise
specified.
•
To prevent personal injury, make sure only qualified
personnel perform these procedures.
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is
indicated by a warning symbol (as shown to the left).
•
To prevent equipment or media damage, refer to the
following safety messages before performing an operation
preceded by this symbol.
•
To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
•
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
•
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
•
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.
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Opening the Card Lamination Module
Step
1
Procedure
Open the Top Cover of the Lamination Module by lifting up on its bottom
edge and tilting it back into its fully open position. (Note: The Top Cover is
designed to hold its last position to prevent it from falling shut.)
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Opening the Card Lamination Module (continued)
Step
Procedure
2
Open the Lamination Station by lifting up on the blue Securing Latches. Pull
the Lamination Station up and back into its fully upright position. Note the
Lamination Station is also designed to hold its last position to prevent it from
falling shut.
3
To close the Lamination Station, push the Lamination Station down until its
blue Securing Latches close securely.
(Note: The Lamination Station must be closed securely in order for your
Printer to operate. It is also recommended that the Top Cover be closed
whenever laminating for reliability and safety reasons.)
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Adjusting the Card Lamination Module
The HDP600 supports the attachment of an optional Card Lamination Module. This Module
can be ordered pre-installed on the Printer from the factory or can be ordered separately as a
field upgradeable Module. Once attached, the Card Lamination Module allows you to apply
Fargo certified overlaminates for more secure, tamper-resistant cards. This section explains
all aspects of the Card Lamination Module's operation and the overlaminate materials
available.
IMPORTANT! Fargo Card Printers require highly specialized Print Ribbons to function
properly. To maximize Printer life, reliability, printed card quality and durability, you must use
only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not
prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials,
please contact your authorized reseller.
Adjusting the Card Flattener
The Card Lamination Module provides an adjustable Card Flattener that allows you to finetune the flatness of laminated cards. This flattener works by reverse bending cards as they
eject from the Laminator while they are still warm.
In most cases, card warpage is only a concern when laminating on a single side of card
stock which has a PVC-based core rather than a polyester-based core. Cards with a PVCbased core are not as heat resistant and are not recommended for use when laminating
By default, the Card Flattener is configured at the factory to accommodate UltraCard III type
card stock. (Note: If you are experiencing an unacceptable amount of card warpage, please
refer to the following to adjust the Card Flattener.)
Step
Procedure
1
Open the Card Lamination Module.
2
Remove the overlaminate material if installed.
3
If laminated cards are bowing upward, turn the Card Flattener Adjustment
Lever clockwise. (Note: This pushes the flattener Roller down to increase the
reverse bending pressure. For best results, turn the knob one full rotation, then
print and laminate a test card. Repeat this process as necessary.)
4
If the card is bowing downward, the reverse bending pressure may be too
great. In this case, rotate the adjustment knob counter-clockwise. (Note:
Some card types have very low heat resistance and may not be acceptable for
laminating.)
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Section 7: Printer Adjustments
Important: The HDP600 CR100/HDP600-LC CR100 Printers have their own Printer
Driver. However, the majority of the procedures in this section apply for all HDP600
Printers. Please see the Card tab section for different functionality between the two
Printers.
The purpose of this section is to provide the User with specific information on Printer
adjustment procedures.
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Safety Messages (review carefully)
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death
or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
Caution:
•
To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
•
To prevent personal injury, always remove the power cord prior
to performing repair procedures, unless otherwise specified.
•
To prevent personal injury, make sure only qualified personnel
perform these procedures.
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the left).
•
To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this
symbol.
•
To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
•
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
•
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
•
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.
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IMPORTANT! Fargo Card Printers require highly specialized Print Ribbons to function
properly. To maximize Printer life, reliability, printed card quality and durability, you must use
only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not
prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials,
please contact your authorized reseller.
Adjusting the Card Size
The Printer is configured to feed and print standard CR-80 sized cards; unless it is the
CR100 Printer, in which case it prints the CR100 card size. (Note: When loading cards
which vary from the standard 30 mil thickness, it is necessary to make simple adjustments to
the Printer.)
•
Wider Cards: HDP600 does not accommodate wider loads. Please consult with your
Fargo sales representative if you have wider card needs.
•
Thicker or Thinner Cards: If loading thicker or thinner cards into the Printer, adjust the
Card Thickness Adjustment Lever.
Adjusting the Card Thickness Adjustment Lever
When loading thicker or thinner cards, it is important that the Card Thickness Adjustment
Lever be set accordingly to ensure the Printer feeds only one card at a time. (Note: If the
Printer is equipped with the Card Lamination Module, only cards with a thickness ranging
from 30 mil to 40 mil can be laminated. Thicker cards will, however, be allowed to pass
through the Lamination Module if you choose to print-only.
Step
Procedure
1
Open the Printer's Card Access Door and locate the Card Thickness
Adjustment Lever.
2
Press the blue lock and raise or lower the Lever to the setting that matches the
thickness of the cards. (Note: If you do not find a setting for the exact card
thickness, set the adjustment knob to the setting closest to the thickness of the
cards.)
The adjustment level controls the position of the Printer's internal Card
Separator, which is designed to accommodate a range of card thicknesses
surrounding the given card thickness settings.
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Printing on Alternate Card stocks
Selecting the Right Cards and optimize the HDP Print Process
In order to optimize the HDP Card Printer’s capabilities for cards with hard-to-print surfaces,
we recommend evaluating the card stock selection before installation of the Printer.
The variability in cards based on:
•
Different surface textures and different sources of raw materials: This may require
different HDP Film transfer parameters.
•
Varied methods of assembling IC smart cards and proximity cards: These particular
adhesives used to glue a smart chip to a plastic card may react differently to a
Lamination Roller’s pressure and temperature.
•
Cleanliness of card stock: The HDP process does not eliminate the need to use clean
card stock. The best-looking card always starts with the cleanest card surface. Dirt and
debris on a card can show up as blemishes on the card surface and may reduce the life
of the image itself.
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Selecting the Appropriate HDP Printer Driver settings
Fargo offers two types of PVC cards: glossy UltraCard III™ cards and matte-finished HDPPVC Cards.
•
Defaults: The HDP Printer Driver software has default Transfer Temperature and Dwell
Time settings that deliver the best transfer for these card types. These defaults
automatically configure based on the card type, Ribbon type and whether printing singleor dual-sided.
•
Card Type Selection: Before printing, if using these standard Fargo card types, check
to make sure that the appropriate card type option selected from the Card tab of the HDP
Printer Driver:
•
Proper Settings: It is very important to note that not all card types will be
accommodated by these default settings. In some cases, experimentation may be
needed to find the proper settings.
For the cases where custom settings are required, the Printer Driver's Card Type option also
includes Custom 1 and Custom 2 options.
•
Settings: These settings allow designating a unique Card Type name, which then saves
custom Image Transfer settings.
•
Custom 1: For example, Custom 1 could be changed to read as My Cards. Custom
transfer settings would then be available whenever this Card Type option is selected and
would be saved each time the Printer Driver setup window is closed.
•
Custom Card stock: To determine the proper settings for custom card stock, Fargo
recommends the Tape adhesion Test.
Card/Ribbon Type
Transfer Temp
Transfer Time
UltraCard IIIs-Glossy PVC +
non-H Panel Ribbon
190º
2 seconds/inch
HDP Cards-Matte PVC +
non-H Panel Ribbon
195º
2 seconds/inch
UltraCard IIIs-Glossy PVC +
H Panel Ribbon (2)
190º
2 seconds/inch
HDP Cards-Matte PVC + H
Panel Ribbon (2)
190º
2 seconds/inch
(1)
YMCKH Panel Ribbon provides a Heat Seal Panel that aids in transferring to mattefinished cards and requires a lower transfer temperature. (Note: Only matte-finished cards
with a surface roughness (Ra) of 60 micro inches or less are recommended.)
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Conducting the Tape adhesion Test
It is important to conduct Tape adhesion tests because Fargo cannot be certain which
transfer temperature and Dwell Time will work best (when printing cards other than UltraCard
III or HDP-PVC). (Note: The optimal transfer settings may vary from card type to card type.)
Caution: Inadequate time and temperature could produce cards that are more
vulnerable to accelerated wear and dye migration. Use sufficient time and temperature to
transfer HDP Film to the card to ensure a long lasting, durable card.
Step
1
Procedure
Test the adhesion quality of the HDP Film to the card by printing sample cards
and completing an adhesive tape test.
(Note: The Institute for Interconnecting and Packaging Electronic Circuits
(IPC) outlines a pressure sensitive tape test that evaluates adhesion quality.
Refer to their IPC-TM-650-3.7.1D test Guide, Section 3.7, Number 1.)
2
Select the UltraCard IIIs-Glossy PVC if the card is glossy and print a test card.
OR
Select the HDP Cards-Matte PVC if the card has a buff, matte finish and print a
test card.
3
a. Apply a strip of ½ (12mm) wide Scotch-type clear adhesive tape (such as
3M brand 600), at least 2 (50mm) long, firmly across the surface of the
card, pressing out all air bubbles with a fingertip.
b. Remove the tape by smoothly and rapidly (approximately 2 inches/second
(50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card.
(Note: The IPC recommends a minimum of three tests for each card type
evaluation.)
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Conducting the Tape adhesion Test (continued)
1
FAIL:
Significant
transfer to tape
2
PASS:
Very slight
transfer to tape
3
PASS:
Absolutely NO
transfer to tape
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Conducting the Tape adhesion Test (continued)
Step
4
Procedure
Visually examine the card and the strip of tape pulled from the card, to see if
any portion of the HDP Film was removed from the card.
•
If any residue (e.g., oil or grease from fingertips) is present on the card
surface, the evaluation results may be affected.
•
If the printed, transferred HDP Film particles (a) pull away from the card
and (b) adhere to the tape, this indicates that inadequate adhesion of the
HDP Film to the card. Increased heat and Dwell Times are necessary to
resolve this problem.
Samples 1, 2 and 3 show a representation of the adhesion level you can
expect.
5
•
Result 1: Sample 1 shows a significant transfer to the tape and is an
absolute failure.
•
Result 2: Sample 2 shows that very slight transfer to the tape can be
acceptable without sacrificing overall image durability on matte finish cards.
•
Result 3: Sample 3 shows no transfer to the Tape and is an Absolute
Pass.
If the tape test indicates inadequate adhesion, increase the heat setting by 5
degrees, print another card and try the tape test again.
•
Once the temperature has been increased 4 times (20 degrees), reset
temperature to default and increase the Dwell Time by .5 second.
•
Repeat this process until adequate adhesion is achieved.
•
Use the YMCKH Ribbon if printing to a matte-surfaced card. (Note: This
Ribbon provides a Heat Seal Panel that allows for improved adhesion to
non-glossy PVC surfaces.)
•
Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro
inches or less.
This information should be available from the card manufacturer.
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Printer Driver Options
Installing Printer Driver Updates
Occasionally, new Printer Driver versions are released which have new or updated features.
Before installing an updated Printer Driver version, always delete the existing Printer Driver
version from the system. To do this, select Start, Programs and point to the Fargo folder.
Then, select the Uninstall Printer Driver icon for the specific Printer model as shown here.
Step
Procedure
1
Once the existing Printer Driver is deleted, the updated version can be
installed. The best way to get Printer Driver updates is to download them from
the Fargo website.
2
a. To download the latest Printer Driver version, click on the Printer Driver's
highlighted .exe file name on the web site. You will then be prompted to
Save this program to disk. Fargo's downloadable Printer Driver files have
names ending in .exe and are self-extracting Zip archives. (Note: A Zip
archive is a package, containing one or more files, that has been zipped to
make it smaller and provide easy downloading of numerous files
simultaneously. An archive that is self-extracting is capable of unzipping
itself.)
b. Click OK, then choose the folder in which you would like to save the Printer
Driver file. (Note: You may want to save it in an empty folder to prevent
mingling its files with others already on the computer.)
c. Once the file has completely downloaded to the computer, unzip the
contents of the file by simply double-clicking on it. (Note: The archive will
unzip itself, revealing its contents as a new list of files within the folder.)
3
To install, click the Start button, point to Settings and select Printers.
4
Double-click on the Add Printer icon.
5
Follow the on-screen instructions to begin installation. See previous procedure
on Printer Driver installation in Section 2. (Note: When prompted, click on the
Have Disk button; the Install From Disk window will appear.)
6
Click on Browse, navigate to the folder containing the Printer Driver files you
just downloaded and unzipped and click on OK.
Click on OK again to close the Install From Disk window and then click on
NEXT.
7
Follow the remainder of the on-screen instructions to complete installation.
(Note: When prompted, do not have Windows print a test print, since you
most likely performed a Printer self test while you were setting up the Printer.
Once installed, the HDP Card Printer icon will appear in the Printers folder.)
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Setting Up the Printer Driver
Once the appropriate Printer Driver for the computer has been installed, you will need to set
the Driver up with the proper print options. To open the Printer Driver setup window, please
refer to the following steps for the specific operating system:
Setting up Windows 2000/Windows XP
Step
Procedure
1
Click the Start button, point to Settings and select Printers.
2
Click on the HDP600 icon with the right mouse button and select Document
Defaults... if using Window NT or Printing Preferences... if using Windows
2000/XP. (Note: If you would like to permanently save the Printer Driver
settings so you will not need to change them again, do so through the main
Printer Driver setup window described above. Although most applications do
allow you to change these same Printer Driver options from their own Print
screens, the settings may not be permanently saved.)
3
To change or verify the appropriate Printer Driver options for the print job,
please refer to the topics describing each of the Printer Driver's tabs.
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Using the Card tab
Using the Card tab (HDP600/HDP600-LC)
Use this option to control specific Printer functions.
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Selecting the Card Size (HDP600 and HDP600-LC)
Step
1
Procedure
Select the appropriate card option:
•
CR-80: This selection is the default form size for the HDP600. This will
print a 2.125 X 3.374 image including a .04 over-bleed on each of the 4
sides making the overall form size 2.204 X 3.452 (56 X 87.7 mm).
•
Custom: This selection is used to create a custom form size from 1.0 x
3.0 to 2.204 to 3.452 (25.4 X 76.2 mm to 56 X 87.7 mm).
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Selecting the Card Size (HDP600 and HDP600-LC) (continued)
See three previous procedures.
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Selecting the Custom Card Size
Select the appropriate custom card size according to the dimensions of the card stock.
Step
1
Procedure
a. Select the Custom option and enter the dimensions of the card into the Print
Width and Print Length boxes if using a card size that varies from the CR-80,
CR-90 or CR-100.
b. Add .04" (1mm) to each dimension to ensure Edge-to-Edge printing.
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Using the Card tab (HDP600 CR100/HDP600-LC
CR100)
Step
1
Procedure
Select the appropriate card size option from two (2) standard card sizes.
•
CR-100
OR
•
One (1) custom size is available.
(Note: The dimensions of the total print area for each card size will appear
in the Print Width and Print Length boxes. These print area dimensions are
.04" (1mm) larger than the actual card size. This is so the Printer can
overprint images to ensure they will appear Edge-to-Edge when transferred
to the card. For this reason, when designing a card format, always set the
card size or page size within the card design program to the exact Print
Length and Width dimensions listed in the Printer Driver.)
This Printer Driver will be provided at a future date.
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Selecting the Card Type (all HDP600 Printers)
Select the appropriate card type according to the composition of the card stock.
Step
1
Procedure
Select UltraCards-Glossy PVC if using Fargo UltraCard III stock or any
other similar card stock.
Custom 1 and Custom 2 allows custom default Dwell Time and Transfer
Temperature selections to be saved. These selections are found under the
Image Transfer tab and have a direct effect the transfer of the Lamination
material onto different card styles.
Caution: If the appropriate option is not selected, the wrong Dwell
Time and temperature may be used during the image transfer process, which
may result in poor adhesion of the HDP Film or warping of the card.)
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Selecting the Card Type (continued)
Step
2
Procedure
If using a card stock other than listed, use the Custom 1 and Custom 2
options to save custom Dwell Time and dwell temperature controls on the
Image Transfer tab.
a. Click on the Custom 1 or Custom 2 options and enter a name for the
card stock.
b. Click on the Image Transfer tab to adjust the Dwell Time and
temperature sliders to the appropriate settings. (Note: These settings
will be saved for the custom card type when the Printer Driver setup
window is closed.)
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Selecting the Card Type
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Selecting the Card Hopper (HDP600 and HDP600-LC only)
Selects the appropriate Card Hopper
Step
1
Procedure
a. Select First Available to print from the hopper currently selected as
indicated on the Printer's LCD. Also select this option if you would like the
Printer to automatically switch to the other hopper once the current
hopper runs out of cards.
b. Select Hopper 1 to print only from Hopper 1. When this option is
selected, the hopper will not automatically switch to the other hopper if
you run out of cards in Hopper 1. Select Hopper 2 to print only from
Hopper 2 in this same fashion
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Selecting the Card Hopper (HDP600 CR100 and HDP600-LC CR100
only)
There is only one (1) Input Hopper for one hundred (100) CR100 cards.
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Setting the Orientation
Select either the Portrait or Landscape radio buttons for Orientation.
Step
1
Procedure
Select Portrait to cause the card to print in a vertical orientation.
OR
Select Landscape to cause the card to print in a horizontal orientation.
Specifying the number of Copies
Specifies the number of copies to be printed.
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Selecting the Diagnostics button
This will launch the Diagnostic tool (if installed).
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Selecting the Test Print button
When selected a file will be copied down to the Printer. This file will print a Full Color plus
Resin print on the front side of the card and a Resin or black only image on the backside.
This image is the same as what is supplied in the Printer’s Supply Pack.
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Selecting the About button
Select the About button to open a dialog box containing the copyright information as well as
the driver’s version number and date code.
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Selecting the About button
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Using the Device Options tab (HDP600/HDP600-LC)
The HDP600 Printing Preferences window is used throughout this section for consistency
within this document. See the HDP600 Printing Preferences windows (as needed for your
specific Printer). The HDP600 CR100 Printing Preferences window has the same Device
Options tab functionality as the HDP600 Printing Preferences window. (Note: The CR100
Printers only support the YMCKK and YMCKH Ribbons, which are wide enough for the
CR100 printing requirements.)
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Adjusting the Ribbon Type
Use the Ribbon Type dropdown menu to match Ribbon type.
Step
1
Procedure
Adjust to match the Ribbon Type selection with the Ribbon type that is
loaded in the Printer. (Note: The User can to the System Information Menu
in the LCD and the Printer will tell the User which Ribbon is loaded at that
time.)
•
YMC: Yellow, Magenta, Cyan
OR
YMCK: Yellow, Magenta, Cyan, Resin Black
OR
•
YMCKK: Yellow, Magenta, Cyan, Resin Black, Resin Black
OR
•
YMCKH: Yellow, Magenta, Cyan, Resin Black, Heat Seal
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Selecting the Auto Ribbon Select option
Step
1
Description
Click on the Auto Ribbon Select button to verify that the Ribbon type
selected matches the Ribbon installed in the Printer. (Note: The Printer
Driver will change the Ribbon type to the correct setting or validate. It will
also display a dialog that it has changed the current setting or that the current
Ribbon type is correct.)
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Adjusting the Film Type
Step
1
Procedure
Allows you to select the film type option that is appropriate for the type of
HDP film currently loaded in the Printer.
•
Select the Clear option to automatically adjust the appropriate transfer
time and temperature to pre-determined defaults.
OR
•
Select the Holographic option to change appropriate internal Printer
settings needed to make the holographic film work. (Note: It will also
adjust the necessary transfer temperature and the dwell settings in the
Driver to provide the optimal holographic InTM performance.)
See the Printer’s LCD settings a new option for Holographic Film option.
This setting is located via this path: Menu > Print Test Image > Film:
When you get to the Film: setting, press the Select button to cycle
between Clear and Holographic film.
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Adjusting for the Color Matching
Allows selection of the color matching option that best fits the requirements of the print job.
Step
1
Procedure
Select None (a) if interested in print speed rather than print color, (b) if color
correcting the image for printing has already been done or (c) if using third
party color matching software.
OR
Select Algebraic to allow the Printer Driver to make very simple, fast, color
balance adjustments. (Note: This option gives a natural-looking image
without slowing down the processing speed of the Printer Driver. It also
allows further customization of the printed color of the cards through the
Image color tab.)
OR
Select Monitor to allow the Printer Driver to make color corrections similar to
the Algebraic option but through a more complex color matching algorithm.
(Note: This option shifts colors more radically so the colors in the image will
more closely match how they appear on screen.)
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Adjusting for the Color Tone – Natural or Enhanced
Select the appropriate
Step
1
Procedure
This will allow the selection between two different color levels.
•
Natural, the default selection is the standard HDP Series Color Tone.
This gives the image more brightness, especially in the lighter tones.
•
Enhanced gives the image a softer look with more detail in the lighter
tones.
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Adjusting for the Resin Dither
Select the appropriate dither method according to the type of image to be printed. (Note:
This option only affects those objects printed on the backside of a card with the resin black
Panel of a YMCK or YMCKK Print Ribbon.)
Step
1
Procedure
Select Optimized for Photo when printing photo quality images with resin.
OR
Select Optimized for Graphics when printing lower quality images (e.g.,
clipart, logos, etc.) with resin.
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Using the Print Both Sides option
Use this option to automatically print on both the front and backside of a card.
Step
Procedure
1
Select this option in conjunction with any application program that supports a
multiple-page document, duplex printing. (Note: The program must be able
to send down two or more separate pages to be printed within the same
document.)
2
•
Page 1 will be transferred to the front side of the card.
•
Page 2 will be transferred to the backside of the card.
(Note: The Printer Driver will always place all odd numbered pages on the
front side of the card and all even numbered pages on the back side with this
option selected. If an odd number of pages are printed to the Driver while this
option is selected, then the Printer will print an additional blank side and
transfer it to the card.)
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Using the Split 1 Set of Ribbon Panels option
Use this option to provide the most economical means of printing a dual-sided card since a
single set of Ribbon Panels will be split to print both the front and backsides of a card.
Step
1
Procedure
Select this option to automatically print full-color on the front of a card and
resin black on the back of a card (using either of the Full-color YMCK or
YMCKK Print Ribbons).
•
If using a YMCK Ribbon type, the front of the card is printed with the
Ribbon's YMC Panels and the back is printed with the K Panel.
•
If using a YMCKK Ribbon type, the front of the card is printed with the
YMCK Panels and the back is printed with the second K Panel.
(Note #1: This option is automatically enabled when the YMCKK Ribbon
type is selected.)
(Note #2: This option is not available if using a YMCKH or YMC Print
Ribbon.)
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Using the Print Back Side First option
Step
1
Procedure
Select this option:
If you need to print the first page of a two-page document on the backside of
the card.
OR
If you need to print the resin black on the chip-side of the Smartcard.
The second page of the document will be printed on the front side of the
card.
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Using the Print Back Side Only option
Use this option to print only onto the backside of cards.
Step
1
Procedure
Select this option to print only onto the backside of preprinted cards that must
have their Magnetic Stripe or smart card chip encoded. (Note: Load the
cards in the usual fashion.)
•
When this option is selected, the Print Both Sides option is
automatically disabled.)
•
When attempting to print a two-page document (if Print Back Side Only
is selected), the first page of the document will print on the backside of
the card.
•
The second page of the document will then be printed on the back of a
second card.
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Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees
options
Use this option to change the position of the printed image in relation to the set location of a
card's Magnetic Stripe or smart chip.
Step
1
Procedure
Select the Rotate Front 180 Degrees option to rotate the image on the front
of the card by 180 degrees when printed.
OR
Select the Rotate Back 180 Degrees option to rotate the image on the back
of the card by 180 degrees when printed.
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Using the Print in Single Card Mode option
Use this option to force the Printer's memory to buffer or to hold only one print job at a time.
Step
1
Procedure
Select this option only when printing to multiple Printers sharing print jobs
over a network. (Note: In this case, this option ensures that all Printers
share evenly all print jobs.)
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Using the Disable Printing option
Use this option to disable the printing capabilities of the Printer while still allowing the Printer
to encode cards. (Note: This option is useful to encode or re-encode preprinted cards
without wasting additional time or printing supplies.)
Step
1
Procedure
Select this option to ensure no print data will be sent to the Printer (while all
encoding instructions will be sent according to how they are configured within
the software).
This option also allows you to laminate the card.
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Using the Image Color tab (HDP600)
Use this tab to adjust color properties. (Note: The HDP600 CR100 Printing Preferences
window has the same Image Color tab functionality as the HDP600 Printing Preferences
window.)
Step
1
Procedure
Select the Algebraic color matching option (see the Device Options tab,
shown below) to control the Contrast and Gamma of the printed image, as
well as the individual color balance of Yellow, Magenta and Cyan (see
Image color tab, shown below).
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Using the Image Color tab (continued)
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Using the Image Color tab (continued)
Step
Procedure
2
Select the None or Monitor option (see the Device Options tab, shown
below) to only display the Dye-Sub Intensity and Resin Heat sliders.
3
Control the overall darkness and lightness of the dye-sub printed image by
adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's
box.
•
Move the slide to the left to cause less heat to be used in the printing
process, thus generating a lighter print.
OR
•
Move the slide to the right to cause more heat to be used, thus
generating a darker print.
(Note: This slide only affects those images printed with dye-sublimation
Ribbon Panels (YMC).)
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Using the Image Color tab (continued)
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Using the Image Color tab (continued)
Step
4
Procedure
Control the amount of heat the Printer uses when printing with the resin black
Panel by adjusting the Resin Heat slide.
•
Move the slide to the left to cause less heat to be used in the printing
process, causing resin images to be lighter or less saturated.
OR
•
Move the slide to the right to cause more heat to be used, causing resin
images to be darker or more saturated.
(Note: This control can be helpful for fine-tuning the sharpness of resin text
and bar codes.)
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Using the Image Color tab
Step
5
Procedure
As needed, return all options to their factory settings by clicking on the
Default button.
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Using the Image Transfer tab
Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer
Temperature. (Note: The HDP600 CR100 Printing Preferences window has the same
Image Transfer tab functionality as the HDP600 Printing Preferences window.)
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Adjusting the Image Position controls
Use the Image Position controls to position the image on a card (to be adjusted).
Step
1
Procedure
Adjust the Image Position values by clicking on the Vertical and Horizontal
adjustment arrows.
•
These values ensure that the Cards always remain in the same position
as they travel through the Printer (regardless of image orientation).
•
The Card Illustration (shown in the Image Position box) will flip and rotate
according to the selection of Portrait, Landscape or Rotate 180 Degrees.
•
The outline around the illustration will always remain in the same
Landscape orientation.
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The display (below) represents how the printed image will move in relation to the fixed card
position as positive and negative image placement values are entered.
Step
2
Procedure
Use the Vertical adjustment to move the image toward the rear of the Printer
if a positive number is entered and toward the front of the Printer if a negative
number is entered.
OR
Use the Horizontal adjustment to move the image toward the card output
side of the Printer if a positive number is entered and toward the card input
side of the Printer if a negative number is entered.
(Note: The maximum value for the Vertical and Horizontal adjustments is
±100 Pixels (10 Pixels = 0.03 (.8mm).)
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Adjusting the Transfer Dwell Time and Temperature
Use the Image Transfer option to control of the Transfer Dwell Time and Transfer
Temperature.
•
These settings control the speed and temperature at which printed images are
transferred from the HDP Film to the card. These settings may vary depending on the
card type.
•
The Printer Driver automatically optimizes these settings according to the selection made
in the Card Type option.
•
Changes made to the Dwell Time and temperature settings are saved for the selected
Card Type option (upon exiting the Printer Driver setup in the Printer’s Control Panel).
Step
Procedure
1
Return to the factory default settings for the selected Card Type by clicking
on the Default button. If using cards (that differ from the Card Type GlossyPVC or Matte-PVC options), select one of the Card Type Custom options.
2
Adjust the Dwell Time and temperature settings manually to ensure proper
image transfer. Determine the appropriate settings for the card stock by
setting the Transfer Dwell Time and Transfer Temperature to the default
settings. Print a card.
•
If the HDP Film is not transferring properly, adjust these settings
accordingly.
OR
•
If the Film is transferring properly, perform a final durability test called the
Tape Test.
For instructions on how to do a tape test, see Conducting the Tape adhesion
Test procedure.
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Using the K Panel Resin tab
Use this tab to adjust the CR-80 Card Size, the Direction the Card Travels through the
Printer, the Print All Black With K Panel (options) and the Defined Areas. Use this tab to
control where the resin black (K) Panel of a full-color Ribbon is printed. (Note: The HDP600
CR100 Printing Preferences window has the same K Panel Resin tab functionality as the
HDP600 Printing Preferences window.)
•
If printing with a Ribbon type that does not have a K Panel, such as the YMC Ribbon
type, all K Panel Resin options will be grayed out. Resin black text is desirable due to its
sharp, saturated color and resin black barcodes are required to ensure readability when
scanned by an infrared barcode reader. (Note: The Printer Driver will automatically print
all TrueType black text and TrueType barcodes only with the resin black (K) Panel of the
Print Ribbon by default.)
•
If printing black text or barcodes that are not TrueType fonts or black graphics, select one
of the three options listed under Print All Black With K Panel (see the procedure
below). The Printer Driver will print areas of the image where it finds black coloring with
the Print Ribbon's resin black (K) Panel as specified by each of the following options.
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Selecting the Full Card with the K Panel Resin tab
Step
1
Procedure
Select the Full Card option to print the resin black (K) Panel for all black
found within all areas of the image, as shown below.
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Selecting the Defined Area(s) with the K Panel Resin tab
Step
1
Procedure
Select the Defined Area(s) option to print the resin black (K) Panel for all
black found only in an area or areas defined, as shown below.
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Selecting the Undefined Area(s) with the K Panel Resin tab
Step
1
Procedure
Select the Undefined Area(s) option to print the resin black (K) Panel for all
black found only in the space outside the areas defined, as shown below.
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Defining the Area to activate the Card Grid
Step
1
Procedure
Select on the appropriate Defined Area (see below) to activate the card grid
in the upper half of the window.
•
It is through this card grid that up to five areas can be defined, as shown
below.
•
When the card grid is first activated, then a small black square will
appear at its default size of .2 x .2 (5mm x 5mm) and at its default
location in the lower left-hand corner (0,0). (Note: This square
represents the first defined area.)
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Measuring the Total Card area
Step
Procedure
1
Determine the area of the card to define. (Note: This area is indicated by the
dashed outline, as shown below. The easiest way to determine the size of
this area is to actually print a card and look at it in the same orientation as
when it exits the Printer.)
2
Measure the total area and enter those dimensions into the dimension boxes.
(Note: The minimum size an area can be is .2 x .2 (5mm x 5mm).)
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Measuring the Area to be positioned on the Card
Step
1
Procedure
Once the area is sized properly, measure the location where this area is to
be positioned on the card.
a. Measure from the lower left corner of the card up and over to the lower
left corner of where the defined area is to begin.
b. Enter these values into the X and Y boxes, as shown below.
c. Note that the card grid lines are spaced at .2 (5mm) intervals.
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Selecting the Print YMC under the K and Print K Only options
Step
1
Procedure
Use the Defined Area function.
a. Define an area by clicking on the Defined Area UP arrow. (Note:
Another .2 x .2 (5mm x 5mm) area will appear in the lower left-hand
corner. This is the location in which all newly defined areas will first
appear. Up to 5 areas can be defined.)
•
Additional areas cannot be added until the most recently created area
has been moved or sized. For this reason, size and position each
area as it is created.
•
Use the Defined Area arrows to navigate back and forth from area to
area. The active area will always be highlighted with a dotted outline.
b. Delete an area by using the Defined Area arrows to select the area and
click on the Delete button. (Note: If all areas are deleted, the K Panel
Resin options will automatically be deselected.)
2
Select the Print YMC Under K option to print all black in the designated
areas with the Yellow (Y), Magenta (M) and Cyan (C) Ribbon Panels directly
beneath the resin black (K) Panel. (Note: Select this option if printing resin
black text or barcodes onto a colored background to provide a more gradual
transition between the two.)
OR
Select the Print K Only option to print all black in the designated areas only
with the resin black (K) Panel or to print resin black onto a white background
to maximize the sharpness of printed text and barcodes.
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Selecting the Print YMC under the K and Print K Only options
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Using the Magnetic Encoding tab
Use these options only if the Printer has an optional Magnetic Stripe Encoding Module
installed. (Note: The HDP600 CR100 Printing Preferences window has the same Magnetic
Encoding tab functionality as the HDP600 Printing Preferences window.)
Step
1
Procedure
Select the Magnetic Encoding tab to display options for controlling the
Magnetic Stripe encoding process. (Note: The following describes these
options and the Printer's magnetic encoding process.)
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Using the Encoding Mode option
Use the Encoding Mode option to specify which magnetic encoding standard to use.
•
The HDP Card Printer can be installed with one of two types of factory-installed Magnetic
Stripe Encoding Modules.
•
Change the encoding mode and coercivity setting or modify the ISO standards for tracks
1, 2 and 3, by correctly modifying these Magnetic Encoding options.
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Using the Encoding Mode option (continued)
Step
1
Procedure
Select the ISO Standard Encoding Module with a dual-coercivity (high or low)
encoding head. (Note: By default, the Printer Driver is set to encode according
to ISO standards onto high-coercivity Magnetic Stripes.)
OR
Select the JIS II Standard Encoding Module commonly used in Japan. Select
the JIS II mode to encode only Track 2.
(Note #1: The JIS II option provides encoding compatibility with the JIS C
6220 Type II cards commonly used in Japan. No encoding customization
options are available with the JIS II mode.)
(Note #2: A JIS II Magnetic Head must be installed in the Printer to use any of
the JIS II options in the Driver.)
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Encoding the Mode/Coercivity/Magnetic Track Selection
Use the ISO option for encoding capability for either high- or low-coercivity cards on tracks 1,
2 and 3 and is the industry's standard mode of magnetic encoding.
Step
1
2
Procedure
Select the Coercivity option to select the Magnetic Stripe type that matches
the card type.
•
High Coercivity = 2750-4000 Oersted (Fargo’s High Coercivity UltraCard
IIIs are 2750Oe)
•
Low Coercivity = 300 Oersted
Select the Magnetic Track Selection option to specify which track is to be
configured through the Magnetic Track Options (if the application being used
requires customization of the standard ISO encoding process).
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Encoding the Mode/Coercivity/Magnetic Track Selection (continued)
Use the ISO option for encoding capability for either high- or low-coercivity cards on tracks 1,
2 and 3 and is the industry's standard mode of magnetic encoding.
Step
3
Procedure
Customize these options if the application requires it; even though, the
default ISO Magnetic Track Options should be correct for most applications.
(Note: All options must be changed separately for each of the three
individual tracks.)
a. Set these options back to the ISO standard settings once they have been
changed by selecting the Default button for each of the separate tracks.
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Reviewing the Magnetic Track Options
Use these options to customize the ISO encoded data format for each of the Magnetic
Stripe's three tracks.
Step
1
Procedure
Specify which of the three (3) tracks to customize by selecting one of the
three track options.
•
After making the required selection, the Magnetic Track Options box
displays the current set of customization options for the selected track.
•
Remember that each track must be customized independently of the
other two.
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Reviewing the Enable MLE Support checkbox
Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken
up into fragments. This fragmentation of the text string prevents magnetic encoding.
Step
1
Procedure
Check this box to allow the Driver to process the fragmented text.
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Reviewing the Verification options
Use this option, which instructs the Printer to verify that all magnetic data has been correctly
encoded on each card. (Note: With either of these options, the number of verification retries
may be specified. A range of 1-5 retries is available.)
Step
1
Procedure
Select the Auto Eject 1st Error option, which instructs the Printer to
automatically eject a card containing magnetic data (that was not verified).
•
Only the first mistakenly verified card will be automatically ejected. If a
second consecutive card cannot be verified, the Printer will signal an
error and go into Guide eject mode.
•
The auto eject option is the most direct means of dealing with mistakenlyverified cards, but may be undesirable (if batch printing) since
mistakenly-verified blank cards are ejected into the same stack as
verified printed cards. (Note: This does not apply when using the
Laminator or Reject Hopper.)
OR
Select the Manual Eject Each Error option so the Printer will signal an error
on its LCD Display stating that the magnetic data could not be verified.
(Note: When this occurs, press the Cancel soft key to manually eject the
mistakenly verified card. This option is helpful since Magnetic Stripe
verification can sometimes require more than a single pass.))
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Reviewing the Shift Data Left
Use the Shift Data Left option, which applies to all tracks when selected.
Step
1
Procedure
Select this option to shift the recorded magnetic data to the left-hand side of
the card's Magnetic Stripe. (Note: This is useful in situations that require
cards to be readable with insert type readers.)
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Reviewing the ISO Track Locations
The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2
Magnetic Stripe. For track locations, review the display below.
0.223" 0.353" 0.493"
TRACK1
0.110"
0.130"
TRACK2
0.110"
TRACK3
0.110"
0.140"
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Sending the Track Information
Magnetic track data is sent in the form of text strings from the application software to the
Printer Driver.
•
In order for the Printer Driver to differentiate between Magnetic Track data and the rest of
the printable objects, specific characters must be added to the magnetic data to be
encoded.
•
These specify the data that is to be encoded, the tracks to encode and mark the start and
stop of the data string.
•
In some cases, these specific characters are automatically added to the string of track
data by ID software applications.
•
In most cases, the user must manually add these characters to the string of Magnetic
Track data. If these characters are not added to the track data, the text intended for the
Magnetic Track will appear as printed text on the card.
•
To avoid this, track information must be entered as described below.
Step
1
Procedure
When entering track data, the ~ (tilde) character is entered first, followed by
the track number (1, 2 or 3) on which the data should encode. This is
followed by the data to be encoded.
•
The first character of this data string must be the track's specific Start
Sentinel (SS) and the last character must be the specific End Sentinel
(ES).
•
The characters or data in between the SS and ES can include all of the
valid characters specific to each track.
•
The number of these characters, however, is limited by each track's
maximum character capacity.
•
When segmenting track data, the appropriate Field Separator (FS) must
be used. The table below shows the SS, ES, FS and the valid characters
defined for each track.
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Reviewing the Sample String
•
Track 1: ~1%JULIEANDERSON^1234567890?
•
Track 2: ~2;1234567890987654321?
•
Track 3: ~3;1234567890987654321?
Track
Start
Sentinel
End
Sentinel
Field
Separator
Track 1
%
?
^
Track 2
;
?
=
Track 3
;
?
=
Valid Characters
ASCII 32-95
(See the table below.)
ASCII 48-63
(See the table below.)
ASCII 48-63
(See the table below.)
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Characters
78
39
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Reviewing the ASCII Code and Character Table
ASCII Code
Character
ASCII Code
Character
ASCII Code
Character
32
space
56
8
80
P
33
!
57
9
81
Q
58
:
82
R
34
35
#
59
;
83
S
36
$
60
<
84
T
37
%
61
=
85
U
38
&
62
>
86
V
39
'
63
?
87
W
40
(
64
@
88
X
41
)
65
A
89
Y
42
*
66
B
90
Z
43
+
67
C
91
[
44
'
68
D
92
\
45
-
69
E
93
]
46
.
70
F
94
^
47
/
71
G
95
_
48
0
72
H
49
1
73
I
50
2
74
J
51
3
75
K
52
4
76
L
53
5
77
M
54
6
78
N
55
7
79
O
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Using the Lamination tab (only with Card Lamination
Module)
Use this option to control specific Printer functions. These options allow you to control the
Printer's Lamination process. (Note: The HDP600 CR100 Printing Preferences window has
the same Lamination tab functionality as the HDP600 Printing Preferences window.)
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Selecting the Lamination Position
Step
1
Procedure
The Lamination Position control allows you to adjust the horizontal position
of the PolyGuard Overlaminate. This control functions in the exact same
fashion as the Image Position controls, except only the horizontal position
of the overlaminate requires adjustment.
•
To adjust the Lamination position, click on the Horizontal adjustment
arrows.
•
To move the overlaminate more toward the card output side of the
Printer, enter a positive number.
•
To move the overlaminate more toward the card input side of the
Printer, enter a negative number. (Note: The adjustment arrows point
in the direction the patch will move on the card. The maximum value for
the Horizontal adjustment is ±100 Pixels (10 Pixels = about .03/.8mm).)
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Selecting the Lamination Side
Step
1
Procedure
a. Select the No Lamination option if you do not want to use the Printer's
built-in Laminator.
b. Select Laminate Front Side, Laminate Back Side or Laminate Both
Sides to specify the side(s) of the card to laminate.
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Selecting the Lamination Type
Step
1
Procedure
Select one of the Lamination Type options, according to which type of
Lamination media is currently installed. Two types of overlaminates are
supported by the Driver: Film Lamination and PolyGuard Lamination.
Custom versions of each type are also available.
•
Select the Film Lamination option if the Thermal Transfer Film
Overlaminate type is installed in the Lamination Module.
•
Select the 0.6 PolyGuard Lamination option or 1.0 PolyGuard
Lamination option for either patch thickness. (Note: These require
different heat settings and Lamination speeds. Select the appropriate
option according to the thickness of the PolyGuard material you are
using.)
•
Select the PolyGuard Alternating Patch option only if using
PolyGuard material that has alternating patch configurations on the
same roll (e.g., full patch on the front of the card and half patch on the
back).
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Adjusting the Transfer Dwell Time and Transfer Temperature
Step
1
Procedure
Adjust the Transfer Dwell Time and the Transfer Temperature to control the
Lamination Dwell Time or through-put speed of a card in seconds/inch and
the Lamination Temperature.
Selecting the Sensors button and Defaults button
Step
Procedure
1
Select the Sensors button to bring up a separate dialog box to calibrate
the Lamination Sensor. See below.
2
Click on the Default button to return the Transfer Dwell Time and Transfer
Temperature to the Default settings for the Lamination Type being used.
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Selecting the Sensors button and Defaults button
Step
1
Procedure
Select the Lamination Tab's Sensors button to display options for
calibrating the Card Lamination Module’s Lamination Sensor. The
Lamination Sensor is what detects the start of each PolyGuard patch
throughout the roll. This Sensor may occasionally need to be recalibrated.
•
If the Lamination Module seems to skip PolyGuard patches or wind the
PolyGuard roll until the Lamination Module's LED flashes, recalibrate
the Lamination Sensor according to the instructions given the in the
Calibration window.
•
Be sure the Printer is powered ON and that the Lamination Module's
Top Cover and Lamination Station are closed when calibrating. (Note:
This Sensor is not used if applying Thermal Transfer Film
overlaminate.)
•
The material must be loaded into the Laminator and the Lam material
mark must not be over Sensor.
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Section 8: Cleaning
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
This Section deals with the Printer’s internal and external maintenance in regards to the
unit's cleaning and general upkeep. (Note: The Printer should be cleaned on a regular basis
to insure that the Printer consistently produces high quality output.)
Danger: Be sure to disconnect the Printer's power cord whenever performing any
type of maintenance procedure unless otherwise directed.
Important: Fargo Card Printers require highly specialized Print Ribbons to function properly.
To maximize Printer life, reliability, printed card quality and durability, you must use only
Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited
by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact
your authorized reseller.
Using the Required Supplies
For the maintenance procedures outlined for the Printer, you will need a Printer Cleaning Kit,
available from the reseller. This optional kit includes the following:
•
Printhead Cleaning Pens pre-moistened with 99.99% isopropyl alcohol for cleaning the
Printer's Printhead.
•
Cleaning Cards with an adhesive backing for cleaning the Printer's Cleaning Rollers.
•
Cleaning Pads pre-moistened with 99.99% isopropyl alcohol for cleaning the Printer's
Platen Rollers, Card Feed Rollers and general inside and outside area.
Caution: As with any electronic device, internal components of the Printer, such
as the Printhead, may be damaged if exposed to static electrical discharges. To avoid
potential damage, always wear an appropriate personal grounding device, such as a wrist
strap (with integral resistor) connected to an ESD ground. At a minimum, make positive
contact with the bare metal chassis of the Printer with the hand prior to touching any internal
electrical components.
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Safety Messages (review carefully)
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in
death or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
Caution:
•
To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
•
To prevent personal injury, always remove the power cord
prior to performing repair procedures, unless otherwise
specified.
•
To prevent personal injury, make sure only qualified
personnel perform these procedures.
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is
indicated by a warning symbol (as shown to the left).
•
To prevent equipment or media damage, refer to the
following safety messages before performing an operation
preceded by this symbol.
•
To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
•
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
•
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
•
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.
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Cleaning inside the Printer
Step
Procedure
1
Open the Lamination Arm.
2
Remove the Print Ribbon and HDP Film from the Printer.
3
If you have a can of compressed air, blow out all visible areas of the Printer
interior. (Note: Remove any debris that may be inside.)
OR
If you do not have a can of compressed air, use a cleaning pad from the
Printer Cleaning Kit to wipe out all visible areas inside the Printer. (Note:
Remove any debris that may be inside.)
Caution: Be extremely careful not to let any alcohol drip inside the
Printer!
4
Re-install the printing supplies.
5
Close the Lamination Arm.
Cleaning outside the Printer
Step
1
Procedure
The Printer has a durable casing that should retain its luster and appearance
for many years.
Clean it only with a Cleaning Pad from the Printer Cleaning Kit.
Caution: Do not use cleaning solvents of any kind or spray the
cabinet with a cleaner!
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Cleaning the Printhead
Clean the Printhead every time the Print Ribbon is changed to maintain consistent print
quality, as instructed below. This procedure should also be performed approximately every
400 prints in order to maintain consistent print quality.
Caution: Never use a sharp tool or abrasive object of any kind to clean the
Printhead. It will damage the Printhead. Watches, rings, bracelets and other jewelry can
damage the Printhead if accidentally bumped against it. For best results, remove such items
before touching any internal components of Printer.
Step
Procedure
1
Remove watches, rings, bracelets and other jewelry.
2
Open the Lamination Arm.
3
Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe
back and forth across the surface of the Printhead.
4
Close Lamination Arm once the Printhead is completely dry.
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Replacing the Card Cleaning Tape
Caution: Replace the Card Cleaning Tape approximately every 2,000 to 3,000
prints, depending on the cleanliness of the card stock or the environment in which the
Printer is located.
Steps Procedure
1
Open the Printer's Top Cover.
2
Pull the Cleaning Cartridge out of the Printer.
3
Open the Cleaning Cartridge by pressing on the release tab of the clear
Cleaning Cartridge Cover and pulling the cover up.
4
Pull up on the used cleaning tape and lift it and the two Tape Rollers out of
the Cartridge. (Note: The Cleaning Roller can stay within the Cartridge.)
5
Insert the two Tape Rollers into the new Cleaning Tape loop.
6
Place the Tape Rollers and the new tape back into the cartridge by (a) placing
the Roller (closest to the cartridge's handle) and (b) pressing the second
Roller into place.
Caution: Be sure to orient the new tape loop so that it extends over
the Cleaning Roller once it is installed. See below.
7
a. Set the clear Cleaning Cartridge Cover back into place.
Caution: Be sure the tabs on the cover are seated properly into the
slots on the cartridge as shown below.
b. When in place, press down on the top of the cover until it snaps shut.
8
Pull on the tape loop's tab to remove the backing from the tape.
9
Insert the Cleaning Cartridge back into the Printer.
Caution: Be sure to push down on the cartridge until it clicks into
place. If the cartridge is not inserted properly, the Printer will not feed cards.
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See the previous procedure in this section.
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Cleaning the Magnetic Encoder
Step
Procedure
1
Open the Top Cover and remove the Ribbon.
2
a. Locate the Flipper Table in the Input Module.
b. Turn the Printer on.
c. Rotate the Flipper Table clockwise to a 45 degree angle. (Note: The
Table will tilt and provide access to the Magnetic Encoder’s opening.)
3
Open the Cleaning Card (082133), which is sold separately and is not
included in the cleaning kit. (Note: You will need to work quickly because
the alcohol will dry once it is removed from the envelope.)
4
Insert the card onto the Flipper Table. See below
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Cleaning the Magnetic Encoder (continued)
Step
Procedure
6
Press the REV button on the LCD display seven (7) times to feed the card
into the Magnetic Module. (Note: The card does not go all the way through
the Flipper Table.)
7
Hold the end of the Cleaning Card securely with your thumb and index finger
while you press the REV button on the LCD display five (5) more times.
(Note: This allows the Roller to spin against the Cleaning Card and fully
clean the Roller.) See below.
8
Remove the Cleaning Card by pressing the FORWARD button on the LCD
display to eject this card from the Printer.
9
The process is now complete. (Note: This magnetic cleaning process should
be done every time another cleaning is performed, which is roughly every
3,000 cards, or whenever you experience Magnetic Encoding problems.)
10
Be aware that the card can be used only once as it will dry out quickly.
(Note: If it dries out before you clean the Roller, a new card must be used.)
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Cleaning the Platen and Transfer Rollers
Step
1
Procedure
Leave the Printer power ON and open the Lamination Arm.
If using a Printer with a Card Lamination Module attached, also open the
Lamination Module's Top Cover and Lamination Station.
2
Remove the Print Ribbon and HDP Film.
3
Locate the Print Platen Roller.
4
Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean.
5
Locate the Transfer Platen Roller.
6
Danger: Transfer Rollers will be extremely hot. Printer must be cold
in order to clean it.
a. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller
clean. Press the Forward and Back buttons to move the Roller back and
forth while cleaning.
b. If using a Printer with a Card Lamination Module (attached), wipe the
Lamination Transfer Roller clean as well.
7
Replace the printing supplies and close the Print and Transfer Stations after
the Rollers are clean and completely dry.
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Cleaning the Transfer Rollers using the Cleaning Card
Step
1
Procedure
Leave the Printer power ON and open the Lamination Arm.
If using a Printer with a Card Lamination Module attached, also open the
Lamination Module's Top Cover and Lamination Station.
2
Remove the cards from the hopper but leave the Print Ribbon and HDP Film
and the Cleaning Cartridge in the Printer
3
Remove the paper from the adhesive side of the Cleaning Card.
4
Insert the cleaning card into the cards hopper with the sticky side UP.
Caution: Do not insert the card with the sticky side DOWN or it will
stick to the card path.
5
Danger: Transfer Rollers will be extremely hot. Ensure that the
Printer is cold before cleaning it.
a. With the Cleaning Card inserted correctly into the hopper, press the
Forward and Back buttons to move the Roller back and forth while
cleaning.
b. If using a Printer with a Card Lamination Module (attached), run this card
through the Lamination Transfer Roller as well.
c. Eject this card through the Output side of the Printer.
7
Replace the printing supplies and close the Print and Transfer Stations.
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Section 9: Packing the Card Printer
Important: The procedure in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
The purpose of this section to provide the User with a specific packing procedure for the
HDP600.
Follow this instruction to pack the Card Printer for transport.
Step
Procedure
1
Clean the inside of the Printer with deionized air. Wipe it down with a lint-free
cloth.
2
Clean the Printhead with a Printhead pen.
3
Verify that the Latch is secure on the Lamination Arm.
4
Pack the Printer in the original carton and packing materials.
5
Be sure to enclose any necessary paperwork, test cards, etc.
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Section 10: Board Level Diagnostics
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
The purpose of this section to provide the User with specific Board Level Diagnostic
procedures for Board Errors and Sensor Testing for the HDP600.
Board Errors
Resolving the EE Memory Error
Symptom: An error has occurred in the permanent circuit memory. (Note: The Printer’s
LCD will state the following: EEPROM ERASED.)
Step
Procedure
1
Reboot the Printer.
2
If the problem persists, the Main Print Board will need to be replaced.
3
As an alternative to replacing the Main Print Board, the chip U21 may be
replaced. (Note: Fargo recommends that only a qualified electronics
technician perform this procedure.)
Resolving the EE Checksum Error
Symptom: An error has occurred in the permanent circuit memory.
Step
Procedure
1
Reboot the Printer.
2
If the problem persists, the Main Print Board will need to be replaced.
3
As an alternative to replacing the Main Print Board, the chip U21 may be
replaced. (Note: Fargo recommends that only a qualified electronics
technician perform this procedure.)
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Resolving the DRAM Memory Error
Symptom: An error has occurred in the removable memory Module (SIMM). (Note: The
LCD will state the following: Main Memory Error.)
Step
Procedure
1
Reboot the Printer.
2
If the problem persists, remove the rear cover and ensure that the SIMM
(080229) is seated properly.
3
If the memory Module is not seated properly, lock the SIMM into place.
4
If the installation appears correct and the error persists, the SIMM (080229)
on the Main Print Board will need to be replaced.
Resolving the RAM Memory Error
Symptom: An error has occurred in the permanent circuit memory.
Step
Procedure
1
Reboot the Printer.
2
If the problem persists, replace the Main Print Board.
3
As an alternative to replacing the Main Print Board, the chip U22 may be
replaced. (Note: Fargo recommends that only a qualified electronics
technician perform this procedure.)
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Resolving the FPGA Error
Symptom: An unexpected hardware error has occurred.
Step
Procedure
1
Reboot the Printer.
2
If the problem persists, the Main Print Board will need to be replaced.
3
As an alternative to replacing the Main Print Board, the chip U34 may be
replaced. (Note: Fargo recommends that only a qualified electronics
technician perform this procedure.)
Sensor Testing
Step
Procedure
1
Check the voltage to determine if a Sensor is working.
2
a. Test the voltage of each Sensor using ground (GRD = Chassis) to the
correct pin on each connector. See Sensor Location and Voltages
table below).
b. Block a slot Sensor with a card.
c. Cover a reflective Sensor with a card.
3
a. Troubleshoot the Ribbon Sensor by using the RibbonTraq marks on the
Ribbon and Film to cover the Ribbon and Film Sensors. (Note: The
numbers indicate the location on J9, as shown in the Sensor Location
and Voltages table below).
b. Open the upper Module to find the Ribbon Sensor orientation. (Note:
The numbers indicate the location on J9, as shown in the Sensor
Location and Voltages table below.)
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Reviewing the Sensor Locations and Voltages
Sensor or Switch
Location
Low Range (VDC)
High Range
(VDC)
Ribbon Supply Encoder
J4 pin 12
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J4 pin 8
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J5 pin 4
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J8 pin 4
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J10 pin 4
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J10 pin 12
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J9 pin 9
Blocked (.8 or
lower)
Unblocked +4
J9 pin 7
Blocked (.8 or
lower)
Unblocked +4
J9 pin 11
Blocked (.8 or
lower)
Unblocked +4
J9 pin 5
Blocked (.8 or
lower)
Unblocked +4
D860095
Print Head Lift Sensor
D860093
Card Position Sensor
D860111
Hopper Position Sensor
D860113
Film Supply Encoder
D860100
Transfer Head Lift Sensor
D860100
Ribbon Mark Sensor 1
D860112
Ribbon Mark Sensor 2
D860112
Ribbon Mark Sensor 3
D860112
Ribbon Mark Sensor 4
D860112
Continued on the next page
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Reviewing the Sensor Locations and Voltages (continued)
Ribbon Mark Sensor 5
J9 pin 3
Blocked (.8 or
lower)
Unblocked +4
J6 pin 8
Covered (.9 or
lower)
Uncovered 3.0
- 3.5
J6 pin 4
Covered (.9 or
lower)
Uncovered 3.0
- 3.5
J3 pin 12
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J3 pin 16
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J7 pin 4
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J7 pin 8
Unblocked (.17 or
lower)
Blocked 3.0 3.5
J36 pin 4
Use the Auto Calibration Procedure
J35 pin 4
Use the Auto Calibration Procedure
D860112
Mag Card Sensor
D860191
Flipper Home Sensor
D860128
Stack Lift Sensor
D860099
Cover Open / Close Sensor
D860094
Card Feed Sensor
D860096
Flipper Table Card Sensor
D860096
Print Film Sensor
D860146 / D860098
Transfer Film Sensor
D860146 / D860098
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Reviewing the Motor Locations and Cables
Motor
Cable
Location
Flipper Table Motor (840124)
D860130
J31
Flip / Feed Motor
D860129
J34
Card Drive Stepper (D860138
D860119
J33
Print Stepper (840123)
D860120
J32
Hopper Motor (D840980)
D860117
J28 (1-2)
Lift Stack Motor (A000124 & 760286)
D860117
J28 (3-4)
In Feed Motor (D840980)
D860123
J30 (5-6)
Transfer Lift Motor (D860055)
D860115
J30 (3-4)
Print Lift Motor
D860116
J30 (1-2)
D860154
J29 (5-6)
D860153
J29 (1-2)
D860152
J29 (7-8)
D860115
J29 (3-4)
(E000062 & D840861)
D860097
Ribbon Take Up Motor
D840980
Ribbon Supply Motor
D840980
Film Take Up Motor
D860097
Film Supply Motor
D860055
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Section 11: LCD On-Line Menu
Navigation
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
The purpose of this section to provide the User with specific procedures for LCD On-Line
Menu Navigation, Test Image Printing and Printer Setup for the HDP600.
Entering the LCD Menu and selecting an Option
The MENU option is above the center softkey button, as shown below. This allows you to
access several test, setup and reporting functions. The Selecting from the Menu Option Tree
Structure shows the available menu options. A description of each option and its function is
included in this section following the on-line menu.
Step
Procedure
1
Press the MENU button to bring up the Main Menu screen appears.
1
Use the scroll buttons to move up or down through the menu options, as shown
below. (Note: The brackets([ ]) appear on either side of the active Menu option.)
2
Press the button below Select to choose an option.
Selecting from the HDP600 Menu Option Structure Tree
You can view the Menu Tree at 150% for easier viewing.
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Display A – HDP600 CR-100 Menu Tree (presented in below)
Part 1 of 4
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Selecting from the HDP600 Menu Option Structure Tree (continued)
Display A – HDP600 CR-100 Menu Tree (presented in below)
Part 2 of 4
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Selecting from the HDP600 Menu Option Structure Tree (continued)
Display A – HDP600 CR-100 Menu Tree (presented in below)
Part 3 of 4
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Selecting from the HDP600 Menu Option Structure Tree
Display A – HDP600 CR-100 Menu Tree (presented in below)
Part 4 of 4
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Reviewing the Printer Setup
The Printer parameters found in Setup Printer are preset at the factory and should not need
to be changed unless an issue develops.
If a change to these settings is needed, be sure to record the changes on the Default settings
sticker located inside of the Printer.
Caution: These settings are optimized at the factory and will rarely need to be
changed.
Step
Procedure
1
Caution: Do not alter these settings unless directed to do so by Fargo
Technical Support or instructions in this User Guide. Changing these settings
may negatively affect Printer output. (Note: Located inside of the Printer is a
label that states the factory defaults for all settings, along with the Printer serial
number.)
a. Use these values to reset the Printer for Printer problems.
b. To adjust Print Offset, Transfer Temperature or Image Darkness, attempt
to make these changes through the Printer Driver Image Transfer and
Image color controls prior to changing the internal Printer settings.
2
Perform these three (3) procedures as a single alignment process: Print Offset,
Transfer TOF and Transfer EOF.
•
The goal of these procedures is to align the printed image and the HDP Film
precisely with the edges of the card. (Note: When aligned properly, the edge
of the card will fall directly between all of the Outer and Inner Alignment
Arrows.)
•
The numbers being entered for the settings are measured in Pixels.
•
The number of Pixels is equal to the measurement in inches multiplied by
300. (Note: For example, 0.100 in. multiplied by 300 equals 30 Pixels (0.1 x
300 = 30).)
•
The alignment test image is designed for setting these parameters.
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Reviewing the Printer Setup (continued)
Step
3
Procedure
Be sure to run this test after each adjustment.
Run the Alignment Test Image by selecting the following options: MENU, PRINT
TEST IMAGE and ALIGNMENT TEST. All HDP images must have an extra 0.04
in. (1mm) over bleed on all sides of the card. The Outer Alignment Arrows should
fall in this area when the image is properly centered; they will be left off of the
card when transferred. See the display below.
4
a. Choose MENU, Setup Printer and the setting to be changed.
b. Change the value and press Save to save the value.
c. If the settings are lost due to replacing the Main Print Board, set the starting
values to the settings listed on the label inside of the Printer.
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Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF
Step
1
Procedure
Before starting the alignment procedures, you must first establish a baseline
from which to start the adjustments.
Before adjusting the Print Offset, TOF and EOF, the Print and Transfer Film
Sensors should be calibrated.
•
Ensure that the Film is loaded into the Printer and that no Film marks are
resting under Sensors.
•
Close the Lid and all other covers.
•
From the Sensor Calibration menu, select Calib Film Sensors. The Printer
will then calibrate the Sensors automatically.
2
Select MENU, Setup Printer, Print Settings.
3
Select the Print Offset button.
4
Set baseline for CR-80 to -15 and CR-100 to -30 and press the Select button.
5
Select Transfer TOF.
6
Set to +40 and press the Select button.
7
Select the Transfer EOF button.
8
Set to ZERO and press the Select button.
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Aligning the Print Offset
This procedure positions the image correctly on the HDP Film. Refer to the Preparing to
adjust the Print Offset, Transfer TOF and Transfer EOF procedure for proper sequence.
Step
1
Procedure
a. Adjust the Print Offset such that it is equal 0 or at baseline (-15).
b. Adjust the Transfer TOF to +40 and then print one card using the Alignment
Test card which is located under the Print Test Image menu.
2
Pressing the Menu button three times will print the alignment card. (Note: The
image will be shifted to right as shown in the diagram with this procedure.)
3
Adjust the Print Offset. (Note: This ensures that the jagged edge of the transfer
film (illustrated by the vertical dotted line) is touching the back edge of the
alignment arrows as shown below.)
• Increasing the Print Offset: This moves the Back Edge of the Alignment
Arrows to the Right (or the trailing edge of the card).
• Decreasing the Print Offset: This moves the Back Edge of the Alignment
Arrows to the Left (or the leading edge of the card).
4
Determine the amount of Print Offset adjustment needed quickly by using a
caliper to measure the “Gap”.
• The Gap equals the distance between jagged edge of transfer film and back
edge of alignment arrows
• See Using the Gap Distance Table. This table will convert this “Gap”
distance into an approximate adjustment value.
5
Repeat Steps 4 to 5 until the jagged edge of the transfer film touches the back
edge of the alignment arrows.
Continued on the next page
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Aligning the Print Offset (continued)
Step
6
Procedure
Proceed to Adjusting Transfer TOF to center the image on the card.
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Setting the Transfer TOF
This procedure positions the HDP Film correctly on the leading edge of the card. Refer to the
Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF procedure for proper
sequence.
Step
1
Procedure
a. Print one card using the Alignment Test card, which is located under the Print
Test Image menu.
b. Pressing the menu button three times will print the alignment card.
2
Adjust the Transfer TOF such that the alignment arrows appear to be equal on
the leading and trailing edges of the cards.
• Increasing the Transfer Top of Form: This moves Printed Image to the
Right (or towards the trailing edge of the card).
• Decreasing the Transfer TOF: This moves Printed Image to the Left (or
towards the leading edge of the card).
3
To determine the amount of Transfer TOF adjustment needed quickly, you can
use a caliper to measure the “Gap”.
• The Gap: This represents the distance from the Leading Edge of the card,
to the tip of the TOF Inner Alignment Arrows.
• See Using the Gap Distance Table. This table will convert this “Gap”
distance into an approximate adjustment value.
4
Repeat steps 2-5 until the jagged edge of the transfer film touches the back edge
of the alignment arrows
Continued on the next page
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Setting the Transfer TOF (continued)
Step
5
Procedure
Proceed to Adjusting Transfer EOF to center the image on the card.
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Setting the Transfer EOF
This procedure controls the point on the card at which the Transfer Roller lifts and ceases
transfer. Refer to the Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF
procedure for proper sequence.
Step
Procedure
1
Adjust the Transfer EOF to -99.
2
Using the Diagnostics Utility, print any one card from the Sample Cards tab.
• The diagnostics utility can be accessed through Printer preferences as
shown below.
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Setting the Transfer EOF (continued)
Step
3
Procedure
Determine the amount of Transfer EOF adjustment needed by using a caliper
to measure the “Gap”.
• The Gap: Represents the distance from the Trailing Edge of the card to
the edge of the image as shown below
• See Using the Gap Distance Table. This table will convert this “Gap”
distance into an approximate adjustment value.
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Using the Gap Distance Table
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Using the Gap Distance Table (continued)
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Using the Gap Distance Table (continued)
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Adjusting the Transfer Tension
This procedure positions the image correctly on the card. Refer to the Preparing to adjust the
Print Offset, Transfer TOF and Transfer EOF procedure for proper sequence.
Step
Procedure
1
Choose Menu, Print Test Image and YMC Color Bars to print a test card.
2
Record the Transfer Tension value on the test card last printed.
3
Examine the test card.
4
a. Select MENU, Setup Printer and Transfer Tension.
Caution: Reducing the Transfer Tension too much may cause slack in
the Film take-up, which is evidenced by a wrinkling noise and extra Film take-up
during the release phase.
b. Increase the Transfer Tension if this occurs. (Note: There may be a
snapping or clunking sound during Film take-up if it is too tight. Errors may
occur in either case.)
5
Press the Select button to save the value.
6
Print a test card as described in Step 1.
7
Repeat Steps 1 to 6 until the Film is applied smoothly to the card without
wrinkles or creases.
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Adjusting the Film Drive
The Film Drive sets the baseline for the Film Tension and should not be adjusted by the
reseller or the end user.
Adjusting the Ribbon Tension
This procedure controls the tension of the color Ribbon during printing. Adjust the Ribbon
tension if the Ribbon wrinkle is appearing on the card.
Step
Procedure
1
Be sure the Transfer Tension, Print Offset, Transfer TOF and Transfer EOF
are set properly before adjusting the Ribbon Tension.
2
Choose MENU, Print Test Image and Alignment Test to print a test card.
Examine the test card.
3
a. Select MENU, Setup Printer, Print Settings and Ribbon Tension.
b. Record the Ribbon Tension value on the test card.
4
Adjust the Ribbon Tension value if needed.
5
Press Save to save the value.
6
Print a test card as described in Step 1.
7
a. Repeat Steps 1 to 6 (above) until the Ribbon wrinkle is alleviated.
b. Refer to the HDP Transfer Film display. See Setting the Transfer TOF
procedure.
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Adjusting the Ribbon Drive
The Ribbon Drive sets the baseline for the Ribbon Tension and should not be adjusted by
the reseller or end user.
Adjusting the Transfer Temperature
Step
Procedure
1
Choose MENU, Print Test Image and Alignment Test to print a test card.
2
Examine the test card.
3
Select MENU, Setup Printer, Transfer Settings and Transfer Temperature.
4
Record the Transfer Temperature value on the test card last printed.
5
Adjust the Transfer Temperature value.
•
Decrease the Transfer Temperature setting if the HDP Film appears to be
creasing or wrinkling on the printed card.
OR
•
Increase the Transfer Temperature setting if the printed image has ragged
edges where the HDP Film seems to have peeled off.
To ensure adequate transfer, see Selecting the Appropriate HDP Printer Driver
Settings procedure for the Tape adhesion Test and Conducting the Tape
adhesion Test procedure.
6
Press Save to save the value.
7
Print a test card as described in Step 1.
8
Repeat Steps 1 to 7 until the Film transfers correctly to the card.
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Adjusting the Transfer Speed
The Transfer Speed sets the baseline for the rate of image transfer and should not
be adjusted by the reseller or end user. If a different transfer speed is required, this
parameter may be adjusted via the Printer driver.
Setting the Printhead Resistance
Step
1
Procedure
Locate the Printhead Setting Number on the bottom of the Printhead.
The number reads R=XXXX.
2
Select MENU, Setup Printer, Print Settings and Printhead Resistance.
3
a. Input the Printhead Setting Number. (Note: The Printhead Resistance
setting in the LCD Setup changes in increments of 50.)
b. To select the proper resistance value, choose the setting that is closest to the
value on the Printhead.)
4
Press the Save button to save the value.
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Adjusting the Image Darkness
Step
Procedure
1
Choose MENU, Print Test Image and Alignment Test to print a test card.
2
Examine the test card.
3
Select MENU, Setup Printer, Print Settings and Image Darkness.
4
Record the Image Darkness value on the test card last printed.
5
Decrease the value to lighten the printed image.
OR
Increase the value to darken the printed image. (Note: Be sure to make
adjustments in small increments of ± 2 or less, to avoid over-adjusting this
setting.)
Caution: The Ribbon may jam or break if the setting is too high.
6
Press Save to save the value.
7
Print a test card as described in Step 1.
8
Repeat Steps 1 to 7 until the image darkness is correct.
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Changing the Encoder Settings
Make this selection to modify the Encoder settings. These settings would need to be
changed (a) if the Print Board is replaced or (b) if the Printer is upgraded to include an
Encoder. See Selecting from the HDP600 Menu Option Structure Tree as needed.
Step
Procedure
1
Select MENU, Setup Printer and Encoder Settings.
2
Change the desired option as needed.
Example: Adding a Mag Encoder change MAG from No to Yes.
3
Press SELECT to change the value.
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Setting the Magnetic TOF
Use this setting to position the magnetic data at the correct distance from the leading edge of
the card.
•
The Magnetic TOF is the distance from the edge of the card to the Start Sentinel (SS).
•
The Start Sentinel marks the beginning of the encoded data. (Note: According to the
magnetic recording standard (ISO 7811), the correct Start Sentinel distance is 0.293
inches ± 0.020 inches (7.44 mm ± 0.51 mm) from the leading edge of the card.)
Step
1
Procedure
a. Print a magnetic selftest by selecting MENU, Print Test Image, Magnetics
Test. (If the magnetics test is not listed, refer to the section on Changing
Encoder Settings.)
b. Measure this distance by making the data visible using a magnetic viewer or
developer solution.
c. Alternatively, use a magnetic card analyzer to measure the Start Sentinel
distance.
2
a. Use a magnetic viewer or developer solution or spray to make the magnetic
data visible (in order to identify the Start Sentinel as the first set of magnetic
lines or first one-bit, which are visibly closer together than the large number
of evenly spaced lines or leading zero-bits that fill the space to the edge of
the card, as shown below).
b. Use a magnifying device with a built-in measuring scale to measure the
distance from the edge of the card to the Start Sentinel in the data, as shown
below.
3
If the Start Sentinel is too far from the leading edge of the card, reduce (or make
negative) the Magnetic TOF setting.
OR
If the Start Sentinel is too close to the leading edge of the card, increase (or
make positive) the Magnetic TOF setting.
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Setting the Magnetic TOF (continued)
Use this setting to position the magnetic data at the correct distance from the leading edge of
the card.
•
The Magnetic TOF is the distance from the edge of the card to the Start Sentinel (SS).
•
The Start Sentinel marks the beginning of the encoded data. (Note: According to the
magnetic recording standard (ISO 7811), the correct Start Sentinel distance is 0.293
inches ± 0.020 inches (7.44 mm ± 0.51 mm) from the leading edge of the card.)
Step
Procedure
4
Select MENU, Setup Printer, Encoder Settings and Magnetic TOF.
5
Adjust the setting by the amount determined by the following formula:
•
0.293 inches: Represents measured SS distance (inches) x 300 steps per
in.
OR
•
7.4 mm: Represents measured SS distance (millimeter) x 11.8 steps per
mm.
Example: (0.293 – 0.284) x 300 = 2.7
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Setting the Magnetic TOF
Step
Procedure
7
Press Save to save the value.
8
Test the position of the Start Sentinel by magnetically encoding a card and
checking as described in Step 1 in this same procedure.
9
Repeat Steps 1 to 6 until the Magnetic TOF is correct.
.293“ / 7.44mm
Magnetic Track Data
Leading Edge
of Card
+
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Trailing Edge
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Adjusting the Flipper Offset
Step
Procedure
1
Select MENU, Setup Printer and Flipper Offset.
2
Change the setting in small increments if the card is not feeding correctly. (Note:
A negative adjustment will lower the side of the Flipper Table closest to the Input
Hopper.)
There are five (5) settings under the Flipper Settings Menu:
•
Mag/Prox
•
Level
•
Smart
•
Inverted
•
Home
See the Menu Tree in this section for their use. All settings can be tested from
this Menu.
3
Press the Save button to save the value.
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Adjusting the Lamination Flipper Offset
Step
Procedure
1
Select MENU, Setup Printer and Flipper Offset or Inverted Offset.
2
Change the setting in small increments if the card is not feeding or Flipping
correctly. (Note: A negative adjustment will lower the side of the Flipper Table
closest to the Exit Hopper.)
3
Press the Save button to save the value.
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Adjusting the LAM TOF and EOF
Step
1
Procedure
Applies only if the Printer is equipped with the Card Lamination Module.
•
Use this control to align the PolyGuard Overlaminate patch on the card.
Decrease the Lamination TOF value to move the overlaminate patch more
toward the leading edge of the card.
•
TOF will not move the patch. It adjusts when the head lifts after patch has
been applied.
The numbers being entered for the settings are in Pixels. The number of Pixels
is equal to the measurement in inches times 300 or the measurement in mm
times 11.8.
For example, 0.100 inches or 2.54mm equals 30 increments on the LCD. Once
adjusted, this value will be stored in the Lamination Module. (Note: This
adjustment can also be made more easily through the Printer Driver, but it will
not be stored in the Lamination Module.)
Rear of Printer
Card Output
Side of Printer
(Leading Edge
of Card)
Card Input
Side of Printer
(Trailing Edge
of Card)
Direction card travels through printer
Front of Printer
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Adjusting the Lamination Sensor Calibration
Step
1
Procedure
Applies only if the Printer is equipped with the Card Lamination Module. (Note:
This setting reports the current Lamination Sensor calibration setting as dictated
by the Printer Driver's Sensor calibration procedure. In most cases, this will not
need to be changed.)
Adjusting the Lamination Temperature Setting
Step
1
Procedure
Applies only if the Printer is equipped with the Card Lamination Module.
Use this setting to change the nominal setting of the Lamination Roller. (Note:
In most cases, this will not need to be changed, as more direct control of the
Lamination Roller can be achieved through the Printer Driver.)
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Using the Show Card Count option
Step
1
Procedure
Use this option to view the total Card Count (CC), Pass Count (PC), Transfer
Count (TC).
•
The Card Count is the total number of cards the Printer has produced.
•
The Pass Count is the total number of print passes made by the Printhead.
(Note: A pass is measured each time a single Ribbon Panel is printed upon
beneath the Printhead.)
•
The Transfer Count is the total number of times the Printer transfers an
image to a card. In most cases, this information is only necessary for certain
warranty requirements, however, it can also be a helpful way to measure a
Printer's overall work cycle.)
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System Upgrade (Firmware Upgrade)
This option is used to upgrade the Printer Firmware.
Step
1
Procedure
Upgrade by selecting SYSTEM UPGRADE.
The LCD will prompt: Are you sure you want to continue?
2
Select YES to begin the System Upgrade, select NO to return to the READY
screen.
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Section 12: Firmware Updates
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
The purpose of this section is to provide the User with information on the internal software or
Firmware, which controls all aspects of the Printer's operation. New Firmware versions may
be released containing enhancements, such as improved reliability, added features or better
print quality. New Firmware updates can be downloaded from the Internet and loaded into
the Printer through its input port (no chip replacement is needed). Includes the USB and
Ethernet ports. Refer to the instructions in this Section to download and install Firmware
updates.
Firmware Updater Application Program
The Firmware Updater application program is the software required to send Firmware
updates from the computer to the Printer. To download and install the Firmware Updater
from this site, refer to the following steps (using Step 1A or Step 1B as appropriate):
Step
1A
Procedure
Option A: Insert the Software Installation CD into your computer's CD drive.
The CD browser is set to automatically open after a few seconds, however, you
will not need the browser portion of the CD for this process.
a. Once the CD browser has opened, close it by clicking on the exit icon shown
below.
b. Use My Computer or Windows Explorer to view the contents of the CD.
Windows Explorer can be opened by selecting it from the Start, Programs
menu.
c. Open the Utilities folder, then open the Firmware Updater folder.
1B
Option B: Go to the Fargo Electronics Technical Support Web site:
http://www.fargo.com/tech_support/
Click on the Firmware Updater Program link.
2
Click on OK when prompted to Save this Program to Disk and then select a
folder in which to save the Updater file.
Continued on the next page
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Firmware Updater Application Program (continued)
The Firmware Updater application program is the software required to send Firmware
updates from the computer to the Printer. To download and install the Firmware Updater
from this site, refer to the following steps (using Step 1A or Step 1B as appropriate):
Step
3
Procedure
a. Once the file has been downloaded, navigate to the location where the
file was saved. The Firmware Updater program has been compressed for
ease of downloading.
b. Decompress the file by double-clicking on the UPDATER.EXE icon.
4
Double-click on the SETUP.EXE file to launch the Firmware Updater Setup
Program
5
Follow the on-screen instructions to complete installation. Once installed, the
Firmware Updater icon will appear in the Start/Programs/Fargo folder.
6
Select the Firmware Updater icon displayed below to open the Firmware
Updater application program.
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Downloading Firmware Updates
Step
Procedure
1
Refer to the following steps to download Firmware updates:
2
Select the Download Firmware button. If you have Internet access, this will
automatically take you to the Firmware Updates section of the Fargo website.
If it does not, manually open your browser and go to the Firmware Updates
section in the Fargo Electronics Technical Support Web site:
http://www.fargo.com/tech_support/
4
3
Select your specific Printer model and click on the Submit button. Click on
the Firmware file link labeled for the specific Printer model.
4
Click on OK when prompted to Save this Program to Disk and then select a
folder in which to save the Update file.
5
a. Once the file has been downloaded, navigate to the location where the
file was saved. (Note: The Firmware Update file has been compressed
for ease of downloading.)
b. Decompress the file by double-clicking on the designated icon.
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Updating the Printer's Firmware
Now that you have installed and opened the Firmware Updater program and downloaded the
Firmware update file, you can begin updating your Printer's Firmware.
It is important to note that there are two types of Firmware for certain Fargo Printer models,
the Main Firmware and the LCD Firmware, each of which has a slightly different update
process.
Updating the Main Firmware
Step
Procedure
1
If you haven't already done so, select Start -> Programs -> Fargo and open
the Firmware Updater program. From the Firmware Updater program, click
the Select Update File button, as shown below in the Firmware Updater
(Version 3.0.6) window.
2
Go to the folder, in which you saved the update file, select it and click Open.
(Note: The file name, location and version will appear in the Firmware
Updater window, as shown below.)
3
Click the Select Printer button and select the specific Fargo Printer model,
click OK. Once your Printer model has been selected, the Send Update
button will become active.
4
At this time, the Printer must be prepared to receive the Firmware update file.
To do this, make sure the Printer is powered ON and in its READY mode.
Then, press the Printer's MENU button.
5
Use the scroll buttons to scroll down to the System Upgrade option and
press SELECT.
When the Printer asks if you would like to continue, press YES.
6
a. Wait while the Printer restarts into the System Upgrade mode.
b. Verify that the interface cable is securely connected to both the Printer
and the computer and press the START button.
7
•
The Printer will wait up to 60 seconds to receive the Firmware update
before timing out.
•
The clock will be indicated on the LCD Display.
From the Firmware Updater software, click the Send Update button to bring
up the Firmware Updater dialog box, as shown below.
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Updating the Main Firmware (continued)
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Updating the Main Firmware (continued)
Step
8
Procedure
Wait: The Firmware update will now take a few minutes.
Check the Printer's LCD for the status. (Note: When the update is complete,
the LCD will indicate if the update was successful.)
9
If the Upgrade Successful is displayed, click on Exit on the Sending Update
to Printer dialog screen.
10
Press the Printer's Exit button.
11
When prompted, turn the Printer power OFF for a few seconds and then
back ON to complete the update process. (Note: As the Printer restarts, you
will see the new Firmware version appear on the LCD.)
12
a. If the upgrade was not successful, the LCD will either display Upgrade
Failed or Upgrade Firmware Now on boot up.
b. If you receive this message, try updating the Firmware again.
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Updating the LCD Firmware
Step
Procedure
1
Make sure the Printer is powered ON, connected to the PC and in its READY
mode.
2
From the Firmware Updater program, click on the Select Update File button.
3
Go to the folder, in which you saved the update file, select it and click Open.
The file name, location and version will appear in the Firmware Updater
window, as shown below.
4
Click on the Select Printer button and select the specific Fargo Printer
model, click OK.
5
Click on the Send Update button to bring up the Firmware Updater dialog
box, as shown below.
6
Wait a few minutes while the Firmware updates itself. Check the Printer's
LCD for the status. When the update is complete, the LCD will indicate if the
update was successful.
•
If Upgrade Successful is displayed, click Exit on the Sending Update
to Printer dialog screen. Press the Printer's EXIT button. When
prompted, turn the Printer power OFF for a few seconds and then back
ON to complete the update process. As the Printer restarts, you will see
the new Firmware version appear on the LCD.
•
If the upgrade was not successful, the LCD will display Upgrade Failed
or Upgrade Firmware Now on boot up.
•
If you receive this message, try updating the Firmware again.
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Updating the LCD Firmware (continued)
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Section 13: Fargo Technical Support
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for the HDP600.
Contacting Fargo Technical Support
Step
1
Procedure
Read the suggested Sections of the Technical Service and Maintenance
Manual in order to troubleshoot the Card Printer.
As needed, contact the Fargo Technical Support Group by phone at
(952) 941-0050 or by fax at (952) 941-1852 for additional, technical
assistance.
OR
Contact Fargo Technical Support via the Web:
http://www.fargo.com/tech_support/contact_tech_support.asp
2
Position a phone near the Printer and Computer so Fargo technicians can
help to help troubleshoot the Printer(s).
3
Please have a self-test and a sample card ready when calling Fargo
Technical Support.
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Reading the Serial Numbers on a Fargo Printer
The purpose of this section is to provide updated instructions for reading serial numbers on a
Fargo Printer.
Finding out when a Fargo Card Printer was manufactured
You can determine when your Card Printer was manufactured by reading directly from the
serial number (affixed to your Card Printer).
1. Year Built: The first two digits in the serial number indicate the year that the Printer was
manufactured.
2. Week Built: The second two digits indicate the week.
3. Numeric Order: The last four digits indicate the sequence number for the numeric order
in which the Printers were built.
Reviewing Example No. 1: Serial Number 80453289
1. 80453289: The first two digits in the serial number indicate the year the Printer was built
(e.g., the digits 80 indicate the year 1998).
2. 80453289: The third and fourth digits in the serial number indicate the week the Printer
was built (e.g., the digits 45 indicate week 45 of that year).
3. 80453289: The last four digits indicate the sequence number for the numeric order in
which the Printers were built.
Reviewing Example No. 2: Serial Number A1280224
1. A1280224: The first two digits in the serial number indicate the year the Printer was built
(e.g., the letter and digit A1 indicate the year 2001).
2. A1280224: The third and fourth digits in the serial number indicate the week the Printer
was built (e.g., the digits 28 indicate week 28 of that year).
3. A1280224: The last four digits indicate the sequence number for the numeric order in
which the Printers were built.
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Section 14: Reviewing Spare Parts
Lists
Reviewing Spare Parts List for HDP600, HDP600-LC, HDP600 CR100
and HDP600-LC CR100
HDP600 Series
Recommended Spare Parts List
Effective Date: To be added at a later date
For current pricing see http://www.fargopartner.com/support_services/
The Spare Parts Lists for this Printer will be added at a future date.
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Section 15: Glossary of Terms
Term
Definition
24-bit color
A color depth for an image that uses 8 bits for each color (red,
blue, green) combining the possible 256 shades to provide a color
depth of 16.7 million colors.
AC - Alternating
Current
An electrical current that reverses its direction at regular intervals
(typically 50 - 60 times a second).
Access Card
The card for the SmartGuard security system. A cared with
embedded electronics that can be removed from the Printer,
locking the Printer and preventing unauthorized use.
Adhesion
The firm attachment of a material to the card surface, confirmed
by using the Tape Test -pulling an applied piece of adhesive tape
(Scotch 600 or equivelent) off the card at 1 sec/in to see if any
material is pulled off by the tape.
Algebraic
A type of color matching that takes the colors value of pixels and
applies them to an algebraic equation to adjust the levels of hue,
saturation and brightness.
ANSI (American
National Standards
Institute)
The United States Representative to ISO, providing
standardization for U.S. Manufactures prior or in addition, to
acceptance by ISO.
ASCII (American
Standard Code for
Information
Interchange)
A standard for processing information in computer processors.
An 8-bit character set of 255 decimal numbers, each assigned to
numbers, letters, punctuation and special characters.
AT
Refers to an IBM standard in early computing with regard to the
chipset and function of the Parallel Port, set up in the BIOS.
B (Black)
Black Dye-Sublimation panels are distinguished from the black
panel using resin by the use of B for Dye-Sublimation black. K
denotes resin black.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Barcodes
A series of alternating black and white stripes, of varying widths
(each character denoted by a set number and width of black
stripes) that allows characters to be optically read by a computer.
batch print
A file sent down from the computer that contains commands to
print a number of cards, sequentially.
Battery Back-up
A power supply that can keep AC electronic equipment running
for a short time when power is interrupted, allowing enough time
for the user to save data and close the machine properly.
Bi-directional
A communication standard that allows two-way data transfer
between PC and Printer.
BIOS (Basic
Input/Output System)
The part of the operating system in a computer that handles
communication between the PC mainBoard and its peripherals.
Typically residing in chip-based, non-volatile memory.
Bit
An abbreviation for binary digital. Each bit is an element of
information that can have two states: off and on.
Bit map
A graphic produced by an array of pixel elements with the color
hue, brightness and saturation information stored in bits. The
more bits, the more values and thus the greater variety. 1 bit color
is black and white, 8-bit color produces 256 shades of gray and
24-bit color can produce 16.7 million colors.
Board
A term used for the circuit Board, a hard mylar plate made of
many layers, that holds the electronic circuit elements and wire
traces.
Boot-up
A series of operations that the Printer runs through when power is
first applied including a series of initializing, status testing and a
diagnostics program to ensure a ready state.
Buffer
A block of memory, in the Printer or PC, that holds print files until
the processor is ready to print them.
Cable
A set of conductors wrapped together and often concealed within
insulation, used for signal transfer from one device to another,
with connectors on either end that allows the cable to be
removed.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Cache
A type of memory Buffer to store data temporarily, used to hold
information that is most often exchanged between controller and
peripheral, to expedite data transfer.
Calibrating
A procedure to adjust an electro-mechanical device so that it
operates within established parameters.
Cleaning Roller
High tack Rollers positioned just after the input hopper to lift
debris off the card as it rolls over it. A clean card surface improves
print quality.
CD (Compact Disc)
A 4.75 inch (12 cm) optical disk that stores data, written too and
read from using a laser.
DMA (Direct Memory
Access)
Channels designated within the Windows operating environment
that are used for dedicated high-speed communication between
the PC and the Printer port.
Centronics
A parallel communications interface that has become the
standard for connections to Printers, designed by the Centronics
Corp.
Coercivity
The property of a Magnetic Stripe that indicates the amount of
force needed before magnetic saturation, measured in Oersted
(Oe).
Color matching
The process of adjusting color hue, saturation and brightness, to
duplicate a desired color. An algorithm within the driver, which
adjusts the color balance and provides output with the desired
color, automates this process.
Compressed air
Air stored in a tank or produced by an aerosol can, delivered by
through nozzle at a high speed. Used in the Printer to blow out
debris.
Contrast
The degree of difference in luminance of two areas.
Control panel
The panel on the Printer from which the user can control Printer
functions. The Printer is usually composed of the control buttons
and an LED or LCD display.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
CR-79
A card dimension standard of 2.0625 L X 3.3125 W (+/-0.002 W,
+/-0.005 L) or 52.400 X 84.150 mm.
CR-80
A card dimension standard of 2.125 X 3.370 (+/-0.002 W, +/0.005 L) or 53.975 X 85.598 mm.
CR-90
A card dimension standard of 2.375 X 3.625 (+/-0.002 W, +/0.005 L) or 60.325 X 92.075 mm.
CR-100
A card dimension standard of 2.625 X 3.875 (+/-0.002 W, +/0.005 L) or 66.675 X 98.425 mm.
Cursor
The marker in the LCD display Window that indicates the active
selection.
Darkness
A reference to color saturation.
DB-9
A 9 pin, D-shaped connector, typically used in serial port
interfaces.
DC Motor
A Motor that works on DC with continuous motion.
DC (Direct Current)
Electronic flow that is unidirectional, flowing from the positive (+)
to negative (-) of a power source.
Default
A setting or parameter that comes preset from the factory in driver
or Firmware. Performance parameters can be customized in the
driver, but can be reset to the factory values usually through the
push of the default button. The default values for the Firmware
are usually denoted on a label attached to the Printer.
Defrag
Abbreviation for defragmenting. The process of positioning the
data in continguous sections on a hard drive so that it uses space
more efficiently.
DIP switches (Dual
In-line Package
Switches)
A small array of mechanical switches installed on the Board that
can be configured to change Printer operations including
providing a variety of self-tests.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Direct-to-Card (DTC)
Printing
The Direct-to-Card printing process prints digital images directly
onto any plastic card with a smooth, clean, glossy PVC surface.
Dither
A system of distributing dots to control the hue, brightness and/or
saturation. In monochrome printing, this controls the brightness.
In color printing, Dithering can supply a larger color gamut than
non-Dithering. In the driver, Dither modes can be selected to
provide better image quality depending on the type of image to be
printed.
Dongle
A peripheral that attaches to a port to act as a key for an installed
application. The PC is able to run that application only when the
dongle is installed. Typically, it works as a pass-through device
and is connected in serial to the parallel cable.
Dot
The smallest unit of an image that the Printer is able to produce.
The smaller the dot, see dot pitch, the sharper the image.
Dot pitch
A measurement of image sharpness denoting the width of the
dots that makes up a pixel. The smaller the pitch, the sharper the
image.
Download
The transfer of a data file from one device to the other over a
network or cable, typically from the Internet to a PC.
DPI (Dot Per Inch)
A measurement of the Printer resolution indicating how many dots
a Printer can produce in a linear inch.
DRAM (Dynamic
Random Access
Memory)
A microchip based volatile memory storage device. The Printer
uses this to Buffer a print job, transferred from the PC, until the
Printer is able to process the packet.
Driver
Software utility installed in Windows, that interfaces an application
to rasterize image data and include command codes so the
Printer can process the file.
Duplex Printing
Printing on the front and the back of the card.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Dwell Time
The speed at which the card moves across the Transfer and
Lamination Roller, measured in seconds/inch (sec/in). This can be
adjusted in the driver to ensure adhesion and card flatness.
Dye Migration
The diffusion of dye out of the card surface and into another
receptive surface, such as a vinyl pouch card holder, resulting in a
faded image.
Dye-Sublimation
Also called dye diffusion/thermal transfer, it is the process of
heating a dye suspended in a cellulous substrate until the dye can
flow, diffusing into the dye receptive surface of the card or InTM
film. This produces the image in the surface of the card.
E-card
An abbreviation for electronic card. A generic term used to
reference any card with built-in electronic devices such as Smart
Cards or prox cards.
E-card Docking
Station
The device in the Printer that accepts Smart Cards with an ISO
Smart Card contact Station. This allows the user to write to the
Smart Card chip with a standard RS-232 interface in the back of
the Printer or with the optional built-in Encoder.
Edge-to-Edge
Refers to the maximum printable area on a card resulting in
printed cards with virtually no border.
ECP Mode
(Enhanced
Capabilities Port
Mode)
A type of Parallel Port mode, developed by Microsoft, to increase
the port throughput and improve performance.
EE Memory
An abbreviation for EEPROM.
EEPROM
(Electrically Erasable
Programmable Read
Only Memory)
A microchip based non-volatile memory storage device that can
be rewritten in the field. The chip can hold new values as the
Printer adapts its operational parameters.
Encoder (Smart
Card)
An electro-mechanical interface to transfer data from the PC to a
chip or Magnetic Stripe built into the card.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Encoder (wheel)
An electromechanical device, attached to a shaft that detects the
change in rotational position, incremented to count ticks per
revolution. The Printer's Encoder wheel both detects motion and
measures the amount of rotation in the movement of the Ribbon.
Engine
A generic term for a collection of systems and mechanisms that is
dedicated to executing a specific function. A Printer that also
laminates would have both a print engine and a Lamination
engine.
EOF (End Of Form)
The trailing edge of the card, detected to indicate when the Printer
should stop printing.
EPP (Enhanced
Parallel Port)
A type of Parallel Port mode, developed by Intel, to increase the
port throughput.
EPROM
(Electronically
Programmable Read
Only Memory)
A microchip based non-volatile memory storage device that
cannot be rewritten in the field. Firmware for many Fargo Printers
is stored on these chips and so a change of the chip is necessary
for an upgrade.
Escape sequence
A string or control character that indicates to the processor that
what follows is a command and not data.
ESD (ElectroStatic
Discharge)
The discharge of static electricity (high voltage, low current) that
can damage electronic devices.
Ethernet
A system of networking a series of computers for the sharing of
data or peripherals.
Film
A thin flexible transparent sheet used to carry dye-impregnated
material or resin to be transferred to the card.
Firmware
The instruction set, stored in chip memory, inside the Printer that
controls functional and operational data. Some models require a
chip change for updates; some Firmware can be changed by
reprogramming from the PC.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Flash Memory
A microchip based non-volatile memory device that holds its data
when power is removed. This allows for field reprogramming of
the Printer commands, such as Printer Firmware upgrades,
without the necessity of changing chips.
Font
A character set similar in style and form. Fonts can be graphical
or mathematical constructs, represented by a series of dots or an
Assembly of curves and lines.
FPGA (Field
Programmable Gate
Array)
A microchip with configurable logic circuits installed that takes
care of the very high speed and intensive data manipulations
needed by the printing engine.
Full bleed
Printing that covers the entire card surface.
Gamma
The degree of contrast of an image or the display of a monitor
determined by the slope of a characteristic curve relating optical
density to relative log exposure.
Glossy / Matte
A smooth polished surface in comparison to a rougher matte
surface. Fargo matte cards have a surface index (Ra) of
approximately 65 microinches while glossy have a Ra = 3.
Glossy PVC
A card made of PVC with a smooth polished surface (Surface
roughness of approximately 0 - 10 micro-inches). This is required
for direct to card Dye-Sublimation printing.
Graphical Device
Interface (GDI)
A Windows standard for protocol between drivers and
applications and the Windows interface. An application uses a
driver to rasterize the data in the format necessary for the Printer
but also for the Windows interface to execute the print
commands.
Gray Scale
A graduation through the various brightness levels from white to
black.
Halftoning
A process in monochrome printing that simulates continuous tone
by using changes to the distribution of single dots. Increasing the
number of dots in a given area increases the darkness even
though the individual dots stay the same size.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Hard Drive
A high capacity storage device in a PC consisting of nonremovable magnetically encodable platters.
Hardware
Physical components of a system such as the Printer, the PC, the
power supply.
HDP (High Definition
Printing™)
The High-Definition Printing process prints full-color images onto
clear HDP transfer film (InTM). The HDP film is then fused to the
card through heat and pressure via a heated Roller. The
Printhead is capable of 256 shades with a sharper print and better
color match.
Head
Abbreviation for Printhead.
Heat sink
A device used to dissipate heat into the ambient.
Heat Seal
A resinous film transferred by the Printhead onto the back of an
HDP intermediate transfer film to facilitate adhesion.
HiCo (High
Coercivity)
The Coercivity value of magnetic media between 2500 - 4000 Oe
(ISO 7811-6). Fargo's High Coercivity encodes at 2750 Oe.
HTML (HyperText
Markup Language)
A standard protocol used to format text files for use in a browser
or on the Internet.
HTTP (HyperText
Transfer Protocol)
A standard protocol by which computers can transfer data,
compatible through multiple platforms.
IC (Integrated Circuit)
An electronic device that contains many individual circuits
interconnected and placed within a discrete package.
ID (Identification)
An abbreviation for identification.
Continued on the next page
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Glossary of Terms (continued)
Term
Definition
IEEE 1284 (Institute
of Electrical and
Electronics
Engineers 1284)
A standard method of signaling for a bi-directional parallel
interface on personal computers. To ensure proper Printer
communications and image output, Fargo recommends a parallel
interface cable that complies with this specification.
Image
A collection of pictures or graphical elements that compose the
visual features on a card. Also refers to the digital representation.
Input
Any data or material being transferred to the Printer.
Input Hopper
The area of the Printer that stores the blank cards, ready to print.
Intermediate Transfer
Media (InTM)
A thin flexible material coated with a resin material into which the
dye is transferred from the Ribbon by the Printhead. The film is
then transferred to the card surface by the Transfer or Hot Roller.
ISO
From the Greek, iso, meaning same. Used to represent data from
the International Organization for Standardization.
JIS II (Japanese
Industrial Standard)
The standard for encoding to a Magnetic Stripe provided by the
Japan Standards Association. The single track is as wide as ISO
tracks 1 and 2 combined and in the same approximate location as
those tracks but on the front of the card. The Coercivity level is
600 Oe.
K Panel
An area of a multicolored Ribbon (e.g., YMCK) that contains black
resin for transfer to the card surface. Also used in reference to the
application of preference to items printed on the card - those
using the black panel in lieu of a process (YMC) black.
Lamination
The application of a film or resinous substance, fused by heat and
pressure, to the surface of a card.
LAN (Local Area
Network)
An array of several computers connected through a series of data
transfer cables for the sharing of data and peripherals.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Landscape
A document layout that is viewed with the document's long axis in
a horizontal orientation.
LCD (Liquid Crystal
Display)
A device that contains a liquid crystal between two pieces of
polarized film through which reflected or ambient light can pass.
When a current is applied, the liquid's polarity changes and blocks
the passage of the light resulting in an opaque area of the display.
The areas are arrayed to form characters.
LED (Light Emitting
Diode)
A semiconductor that emits light when a current is applied.
Media
A generic reference to anything onto which the Printer can
transfer an image including cards, Ribbon and film.
LoCo (Low
Coercivity)
The Coercivity value of magnetic media between 250 - 600 Oe
(ISO 7811-2). Fargo's Low Coercivity encodes at 300 Oe.
LPT Port (Line
Printer Port)
The system abbreviation for a PC's parallel Printer port.
Mag encoding
The process of orienting successive magnetic bits to produce a
serial data string.
Mag stripe
An area of the card with an applied or impregnated ferrous
material that can hold encoded data through a series of
prescribed polarity changes.
Mag Track
An area of a magnetic strip running the length of the card, with a
given width and position, constitutes a track. This is the area
dedicated to one data string, restricted to specific rules of format.
ISO standards specify three Magnetic Tracks on the back of a
card. The JIS standard specifies one track on the front.
Mag Verify
A process to confirm proper magnetic encoding. After encoding,
the information is read off back and compared to the intended
string.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
MB (Megabyte)
A unit of storage that equals 1,048,576 bytes.
Memory
A generic term for any device that stores digital information using
magnetic media or digital chip storage device.
Menu
A descriptive list of headings above nested functions that aid
navigation to a specific operation. These are found in computer
applications, with the heading at the top of a subset of like
functions. They are also on the Printer LCD control panel.
Monochrome
An image composed of a single color.
Network
A series of computers connected by data transfer cable for
communication and sharing of functions and peripherals.
Oersted (Oe)
The unit of magnetic field strength named after Dutch scientist
Hans Christian Oersted who found the science of
electromagnetism.
Offset
The prescribed distance between a reference point and the target
point. The offset in card printing can refer to the position of the
image relative to the leading edge or the distance of the start of
magnetic encoding from the leading edge of the card.
O-Ring
A rubber ring used as a belt in several media driving applications.
OS (Operating
System)
The instructions installed on the computer hard drive that run the
computer's operations and applications. The driver used for any
given OS will differ from other platforms. The correct version
driver must be loaded for the Printer to interface with the OS and
the application to print.
Output
Any product of the Printer including card image, encoded data
and Lamination.
Output hopper
The portion of the Printer that accepts the completed cards.
Overlay
A resin-like substance that is transferred by the Printhead to the
card surface over a printed dye image to prevent image fading,
increase abrasion durability and prevent dye migration.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Oversized Cards
Oversized cards are used for more efficient visual identification
and are available in many non-standard sizes. The most popular
sizes are CR-90 (3.63 x 2.37/92mm x 60mm) and CR-100 (3.88 x
2.63/98.5mm x 67mm).
Overlaminate
Protective clear or holographic material to increase security and
durability applied over the printed surface with a hot Roller.
Parallel
A method of data transfer in which serial data is divided into
sections and sent simultaneously down parallel wires to speed
transfer rate.
Parallel Port
A communication socket on a device that allows for parallel data
transfer.
PC (Personal
Computer)
A stand-alone, programmable, electronic device that can store,
retrieve and process data consisting of a CPU, mouse, keyBoard
and monitor.
PCB (Printed Circuit
Board)
A solid, multi-layered plate on which electronic elements are
attached, either through the Board or on the surface.
Peel
The removal of a film or Ribbon from a card surface (at a
perpendicular angle) to ensure proper transfer, then separation,
from the card surface.
Peel-Off
A bar on the Lamination section that holds the film at the correct
position and provides proper peel angle.
Peripheral
Any device that is attached externally to a PC. These often share
the same data cable or port as a Printer and can be the source of
communication problems.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Pinch Roller
A free spinning (non-driven) Roller that presses the card against
the drive Roller, on the opposite side, to ensure an adequate
normal force for proper traction.
Pixel
Short for picture element. The smallest element of a graphic.
Platen
The hard rubber Roller that drives the media through the Printer,
providing support to the backside of the media during printing or
laminating.
PET
Abbreviation for polyester terephthalate, often called polyester.
Sheets of PET are laminated with sheets of PVC to produce
thermal acceptance composite cards.
Port
A communication interface, serial or parallel, used for the
transference of data. Includes USB and Ethernet.
PolyGuard
Overlaminate
A 1-mil or .6-mil thick polyester material that enhances card
security and durability applied over the printed surface with a hot
Roller. Available as clear or with embedded holographic-type
security images.
Portrait
A document layout that is viewed with the document's long axis in
a vertical orientation.
Potentiometer
An electronic resistor with a variable resistance value that can be
mechanically set.
Print Driver
A software utility that serves as an interface between the Printer
and the Windows GDI (Graphical Device Interface), making the
Printer's functions available through the software application. It
also provides the format information for the rasterizing of the print
file including any necessary escape or function commands.
Print Job
A file of one or more cards for the Printer to print, including image
data and Printer functions, transmitted through the parallel
interface and at times stored temporarily in the print Buffer and
spooler.
Print Server
A device used to connect and control a Printer on a network.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Printhead
The device on a Printer that produces the image on the media.
PVC
Abbreviation for polyvinyl chloride, often called vinyl. PVC is the
component of the 0.002 thick clear, dye receptive film on the
surface of the identification card and is the primary component of
the identification card cores.
Queue
A sequence of files or sets of data, awaiting transmission or
processing.
Proximity (Prox) Card
Proximity cards allow access and tracking utilizing contactless
technology, usually by communicating through a built-in antenna.
Prox Card Encoder
The FARGO prox card Encoder uses an HID ProxPoint® Plus
reader mounted on the e-card docking Station inside the
Printer/Encoder. The ProxPoint is a read only device producing a
Wiegand signal that is converted to RS-232 using a Cypress
Computer Systems CVT-2232. Application programs can read
information from HID prox cards via a RS-232 signal through a
dedicated DB-9 port on the outside of the Printer labeled Prox.
RAM (Random
Access Memory)
A storage device for digital information to be held temporarily, to
facilitate processing.
Rasterize
The process of converting the elements of a graphic into a bitmap
to be printed.
Reboot
Cycling the power to the Printer so that it resets and reinitializes.
Registration
The quality of the alignment of the separate primary-color images:
YMCK.
Resin
A semi-solid material.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Resolution
The number of individual pixels in a graphic, taken over a given
length, used to indicate the sharpness of the picture and the level
of detail. The number of elements in the Printhead determines
Fargo Printer resolution.
RFI (Radio
Frequency
Interference)
Electromagnetic waves radiated by poorly shielded cables or
electronic devices that interferes with the operation or data
transfer of another device.
RFID (Radio
Frequency
Identification)
This is a way of transmitting information via radio frequency. Data
is sent from an RFID transceiver to an RFID tag (that is
embedded in a Resin Ribbon).
RGB
(Red/Green/Blue)
The three primary colors of the luminance or additive, model.
Combinations of these three colors can produce practically all the
colors of the spectrum that humans can detect. Computer
monitors operate on an RGB model.
Ribbon
The dye impregnated film that is used for color printing.
Ribbon cable
Parallel wires held flat in a row by plastic insulation.
RibbonTraq
A FARGO Electronics method of placing bar code-like marks on
the transition area between color panels. These marks are
arranged for detection by a reflective Sensor array for the
identification of Ribbon type and the Ribbon position.
RMA number (Return
Merchandise
Authorization
number)
A number, acquired from FARGO Support, which authorizes the
return of merchandise for repair or credit.
Roller
Elements of the Printer used for the transport of media consisting
of a rotating steel shaft (for Ribbon) or a rotating steel shaft with a
rubber cylinder installed at the shaft midpoint (for moving cards).
RS-232
An interface standard, established in 1969 by the Electronic
Industries Association, regarding the connecting of computer
peripherals.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Saturation
A measure of the degree of color, from gray, with the same
brightness.
Self-test
A pre-determined print file used to confirm Printer operation
typically sent from the driver or stored in the Printer's memory.
Sensor
An electro-mechanical/electro-optical device used to indicate a
change in state in the Printer such as when a card reaches a
certain location.
Serial
communications
The transfer of data, one bit at a time and in sequential order,
using a single wire.
Serial interface
A sub D 9 pin input/output port on the Printer, used for serial
communication with the PC for AS400 operating systems or for e
card encoding.
SIMM (Single In-Line
Memory Module)
An array of memory chips, attached to a printed circuit Board that
installs in a slot on the main Board.
Simplex
Single-sided printing.
SmartGuard
An application from FARGO Electronics that allows users to
prevent access to the Printer through the use of a personally
encoded Smart Card.
SmartGuard™
SmartGuard is a Printer security option that uses a custom access
card and a built-in reader to restrict Printer access. Only a valid
access card can enable the Printer to print cards.
SmartShield™
This option allows the Printer to print custom, security images on
the card that reflect under a black or UV light source.
Smart Card
Smart cards have an embedded computer circuit that contains
either a memory chip or a microprocessor chip. There are several
types of Smart Cards: Memory, Contact, Contactless, Hybrid
(Twin), Combi (Dual Interface), Proximity and Vicinity.
Software
Instructions saved in computer memory that directs the computer
to perform certain tasks and functions.
Spooler
A computer application that allows the spooling of print jobs.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Spooling
Rather than moving a print job directly to the Printer, the job is
written to the disk so that the user can access the application
faster while Windows takes care of printing in the background.
SS (Start Sentinel)
The character denoting the end of a magnetic data string.
Stacker
The device that moves the finished cards onto the output column
ordering them First In, First Out.
Stepper Motor
A Motor whose shaft turns in discrete steps, rather than
continuously.
String
A sequence of characters that form a line of data.
Surface mount
A method of mounting circuit elements onto the surface of a
circuit Board, attached at solder pads, rather than through holes
in the Board.
Surge Protector
An electronic device, placed in serial to the Printer's power
supply, that prevents damage to the Printer from electronic surges
and electrical current that is outside of the normal parameters.
Switch Box
An electromechanical device to which a user can connect several
peripheral devices to the Parallel Port simultaneously, yet using
the selector switch to designate the active port.
TAC
Thermal Acceptance Composite cards. Card stock produced by
laminating sheets of PVC with sheets of PET for better thermal
distortion resistance. Ultra III cards.
Temp file
A temporary file, generated automatically by Windows, to store
the information for an active document. Windows should delete
these files when the application is closed.
Test Print
A file stored in or generated through windows that is sent to the
Printer to test basic functionality.
Thermistor
An electronic resistor on the Printhead with a resistance value
that varies in proportion to the heat to which it is exposed.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
Thermocouple
A device for measuring temperature using a junction of two wires
of dissimilar metals that produce a voltage when heated that
varies proportionally with the temperature.
Thin Film
Overlaminate
A 0.25-mil thick resin material that enhances card security and
durability applied over the printed surface with a hot Roller.
Available as clear or with embedded holographic-type security
images.
Through-hole
A method of mounting circuit elements with the leads passing
through holes in the circuit Board and soldered on the opposite
side.
Timeout
An interruption of a print job that occurs when a function is not
completed in the time allotted by the operating system.
TOF (Top of Form)
The leading edge of the card, as it travels through the Printer.
Track
The area on a mag stripe designated to contain the magnetic data
string.
Troubleshooting
The process of investigating and determining the cause of a
problem.
TrueType (TT)
A font format that produces each character using a mathematical
equation, rather than a graphical representation, resulting in a
much sharper, cleaner image.
UltraCard
The FARGO brand of card stock recommended for use in FARGO
Printers, with the necessary glossy surface and composed of
PVC.
UltraCard III
The FARGO brand of card stock, recommended for use in
FARGO Printers that laminate, with the necessary glossy surface
and composed of PVC and PET to prevent heat distortion.
Update
The process of installing a new revision of software or Firmware
to implement new changes to the Printer's command codes and
procedures.
Continued on the next page
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Glossary of Terms (continued)
Term
Definition
UPS (Un-interruptible
Power Supply)
An AC power supply, typically powered by batteries, which
provides temporary power to the PC or Printer during an
interruption of the supply voltage.
USB (Universal
Serial Bus)
A 1.5M/sec (12Mbit/sec) serial communication interface that can
support 127 separate devices consisting of 4 wires: power,
ground, data in and data out.
Virtual Memory
A technique used by Windows when chip memory is exhausted,
in which data is written to the hard to hold data temporarily and
support Window's operations.
Wrinkle
The appearance in the card image of wavy or arched lines, either
colored or clear, caused by improper film or Ribbon tension.
YMC
The designation of colored Ribbon by the panels of color in the
order in which they are printed: Yellow (Y), Magenta (M) and
Cyan (C).
YMCK
The designation of colored Ribbon by the panels of color in the
order in which they are printed: Yellow (Y), Magenta (M), Cyan
(C) and Black (K).
YMCKH
The designation of colored Ribbon by the panels of color in the
order in which they are printed: Yellow (Y), Magenta (M), Cyan
(C), Black (K) and Heat Seal (H).
YMCKK
The designation of colored Ribbon by the panels of color in the
order in which they are printed: Yellow (Y), Magenta (M), Cyan
(C), Black (K), Black (K) (the second K is for backside, black only
printing).
YMCKO
The designation of colored Ribbon by the panels of color in the
order in which they are printed: Yellow (Y), Magenta (M), Cyan
(C), Black (K) and Overlay (O).
YMCKOK
The designation of colored Ribbon by the panels of color in the
order in which they are printed: Yellow (Y), Magenta (M), Cyan
(C), Black (K), Overlay (O), Black (K) (used for backside, black
only printing).
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Section 16: Index
A
About button, 7-24
absolute failure, 7-8
AC - Alternating Current, 15-1
accelerated wear/dye migration, 7-6
Accepted Card Compositions, 2-7
Accepted Card Thickness, 2-7
Access Card, 15-1
adhesion, 7-8
Adhesion, 15-1
adhesives, 7-4
Adjust Image Position controls, 7-47
Adjusting Card Thickness Lever, 7-3
Adjusting Lamination Sensor Calibration, 11-30
Adjusting Lamination Temperature Setting, 11-30
Adjusting the Flipper Offset, 11-27
Adjusting the Image Darkness, 4-81, 4-83
Adjusting the LAM TOF and EOF, 11-29
Adjusting the Lamination Flipper Offset, 11-28
Agency Listings, 2-5
Algebraic, 7-30, 15-1
all Printers share all print jobs, 7-38
ANSI (American National Standards Institute), 15-1
Appropriate HDP Printer Driver Settings, 7-5
ASCII (American Standard Code for Information
Interchange), 15-1
AT, 15-1
Attention screen, 2-20
Auto Eject 1st Error option, 7-66
auto eject option, 7-66
B
B (Black), 15-1
Barcodes, 15-2
batch print, 15-2
batch printing, 7-66
Battery Back-up, 15-2
Bi-directional, 15-2
BIOS (Basic Input/Output System), 15-2
Bit, 15-2
Bit map, 15-2
black graphics, 7-51
black text or barcodes, 7-51
blocked Sensor, 4-66
blocked voltage, 4-37
Board, 15-2
Boot-up, 15-2
Buffer, 15-2
C
Cable, 15-2
Cache, 15-3
Calibrating, 15-3
Can’t Find Card Error, 4-3
Cancel button, 2-18
Cancel Prompt, 4-2
Cancel soft key, 7-66
Card Capacity, 2-7
Card Cleaning Assembly, 2-15
Card Count, 4-20
Card Design, 2-22
Card Detection Sensor, 4-37
Card Feeding Errors, 4-28, 4-43, 4-44, 4-46, 4-55, 457, 4-60, 4-62, 4-64, 4-66
card grid, 7-54
Card Hopper Jam, 4-2
Card Illustration, 7-47
Card Input Guide adjustment, 6-5, 7-9, 7-10
Card Input Hopper, 2-14, 2-23, 2-24
Card Jam
Flipper, 4-3
Lam, 4-3, 4-36, 4-37
Card Jam, 4-3
Card Output Hopper, 2-14
Card Size, 2-22, 7-12, 7-14, 7-15
card stock scratches, 4-77
card stock selection, 7-4
Card Surface, 2-22
Card Thickness Adjustment Knob, 2-15
Card Type, 7-16, 7-17, 7-19
Card Type, 2-7
Card Type Custom options, 7-49
Card Type option, 7-5, 7-49
Card Type Selection, 7-5
card warping, 7-16
cards look pixilated or grainy, 4-93
card's Magnetic Stripe/smart chip, 7-37
CD (Compact Disc), 15-3
Centronics, 15-3
Check Cards Error, 4-2
Check Film Error, 4-3
Check Lam Power, 4-7
Check Ribbon Error, 4-4
Clean inside Printer, 8-3
Clean outside of Printer, 8-3
Cleaning Cartridge, 8-5
Cleaning Inside Printer, 4-78
Cleaning Roller, 8-5, 15-3
Cleaning Tape loop, 8-5
Cleaning the Printhead, 4-77
Clear Protective Overlay Panel, 2-21
Coercivity, 15-3
Coercivity option, 7-62
Color Bars YMC, 4-19
color correcting, 7-30
color matching, 7-30, 15-3
color matching algorithm, 7-30
color matching software, 7-30
Color Tone, 7-31
colors, 2-7
Communication Error, 4-10
Communication Errors, 4-22
Compressed air, 15-3
compressed Firmware Update file, 12-3
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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Contrast, 15-3
Contrast/Gamma, 7-42
Control panel, 15-3
Copies, 7-21
copyright/version information, 7-24
CR-100, 15-4
CR-100 patch size, 2-28
CR-79, 15-4
CR-80, 7-12
CR-80, 15-4
CR-80 and CR-100, 7-15
CR-80, CR-90 and CR-100, 7-14
CR-90, 15-4
CR-90 or CR-100, 2-28
CSA, 2-5
Cursor, 15-4
Custom 1/Custom 2 options, 7-5, 7-17, 7-19
custom Image Transfer settings., 7-5
customization options, 7-64
D
Darkness, 15-4
Data Cables, 4-70
DB-9, 15-4
DC (Direct Current), 15-4
DC Motor, 15-4
Decrease/Increase the Print Offset value, 11-10
Default, 15-4
Default button, 7-45
Defined Area(s) check box, 7-54
Defined Area(s) option, 7-52
Defrag, 15-4
Device Option tab, 4-64
Dimensions, 2-8
DIP switches (Dual In-line Package Switches), 15-4
Direct-to-Card (DTC) Printing, 15-5
direct-to-card printing, 7-4
disable printing, 7-39
Disables Magnetic Verification, 4-95
disk cleanup utility, 4-23
Display, 2-8
Dither, 15-5
dither method, 7-32
DMA (Direct Memory Access), 15-3
Dongle, 15-5
Dot, 15-5
Dot pitch, 15-5
Download, 15-5
DPI (Dot Per Inch), 15-5
DRAM (Dynamic Random Access Memory), 15-5
DRAM Memory Error, 10-2
Driver, 15-5
Duplex Printing, 15-5
dwell temperature, 7-17
Dwell Time, 7-8, 15-6
Dye Migration, 15-6
Dye-Sub Intensity setting, 4-82
Dye-Sub Intensity slide, 7-42
dye-sub printed image, 7-42
Dye-Sublimation, 2-13, 15-6
Dye-Sublimation Cyan Panel, 2-21
Fargo Electronics, Inc.
Dye-Sublimation Magenta Panel, 2-21
dye-sublimation ribbon Panels, 7-42
Dye-Sublimation Yellow Panel, 2-21
E
E-card, 15-6
E-card Docking Station, 15-6
ECP Mode (Enhanced Capabilities Port Mode), 15-6
edge of card, 11-24
Edge-to-Edge, 15-6
Edge-to-Edge printing, 7-17
EE Checksum Error, 10-1
EE Error, 4-4
EE Memory, 15-6
EE Memory Error, 10-1
EEPROM (Electrically Erasable Programmable Read
Only Memory), 15-6
EEPROM Erased, 4-4
embedded contaminants, 2-22, 4-78
Emissions Standards, 2-5
Enable MLE Support checkbox, 7-65
Encode Station, 2-18
Encoder (Smart Card), 15-6
Encoder (wheel), 15-7
Encoder Settings, 11-23
encoding instructions, 7-39
Encoding Mode, 7-62, 7-63
Encoding Options, 2-8
End Sentinel (ES)., 7-69
Engine, 15-7
EOF (End Of Form), 15-7
EPP (Enhanced Parallel Port), 15-7
EPROM (Electronically Programmable Read Only
Memory), 15-7
EPROM version number, 4-96
Error/Attention Screens, 2-20
Escape sequence, 15-7
ESD, 1-2, 7-2, 8-2
ESD (ElectroStatic Discharge), 15-7
Ethernet, 15-7
Examine test card, 11-22
excessive resin printing problems, 4-86
F
factory default settings/Default button, 7-49
Failed to verify the encoded mag data., 4-9
Fargo Technical Support, 13-1
Fargo Technical Support via the Web, 13-1
FCC, 2-5
feed card into encoder, 4-23
Feeder Station, 2-18
Field Separator (FS), 7-69
Film, 15-7
Film Calibration Fail Error, 4-5
Film Drive adjustment, 11-19
Film is out!, 4-6
Film Sensors are not calibrated., 4-6
Film transfers, 11-20
Firmware, 15-7
Firmware file link, 12-3
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
16-2
RESTRICTED USE ONLY
Firmware Updater Application Program, 12-1, 12-2
Firmware Updater dialog, 12-4
Firmware Updater window, 12-4
Firmware Updates, 12-2, 12-3, 12-6, 12-7
Firmware Upgrade, 11-32
Flash Memory, 15-8
Flashing GREEN, 2-19
Flip Command Error, 4-6
Font, 15-8
FPGA (Field Programmable Gate Array), 15-8
FPGA error, 10-3
FPGA Load Fail!, 4-6
Full bleed, 15-8
Full Card option, 7-51
Functional Specifications, 2-13
G
Gamma, 15-8
Glossy / Matte, 15-8
Glossy PVC, 15-8
Glossy-PVC or Matte-PVC options, 7-49
Graphical Device Interface (GDI), 15-8
Gray Scale, 15-8
Gray/Align YMC, 11-22
Gray/Align YMCK, 4-18
Guide eject mode, 7-66
H
Halftoning, 15-8
Hard Drive, 15-9
hard Drive space
adequate or inadequate, 4-23
Hardware, 15-9
HDP (High Definition Printing™), 15-9
HDP Cards-Matte PVC + H Panel ribbon (2), 7-5
HDP Cards-Matte PVC + non-H Panel ribbon, 7-5
HDP Film, 7-49
HDP Film Options, 2-9
HDP Film particles, 7-8
HDP Film Storage Temperature, 2-9
HDP Film transfer parameters, 7-4
HDP710 Gray/Align YMC/K for HDP600, 4-18
Head, 15-9
Head Lift Error, Transfer Roller Lift Error, Card Stack
Lift Error, 4-9
Head Resistance Error, 4-7
Head Thermistor, 4-5
Head Voltage Error, 4-7
Headlift Motors, 4-66
Headlift Sensors, 4-66
Heat Seal, 7-4, 15-9
Heat sink, 15-9
Heater Timeout, 4-5
HiCo (High Coercivity), 15-9
High Coercivity, 7-62
High Coercivity UltraCard IIIs, 7-62, 7-63
high-coercivity Magnetic Stripes, 7-60
high-resolution, 24-bit color images, 4-93
holographic-type overlaminates, 2-28
Hopper Blocked Error, 4-7
Fargo Electronics, Inc.
Hopper Jam Error, 4-7
Horizontal adjustment, 7-48
HTML (HyperText Markup Language), 15-9
HTTP (HyperText Transfer Protocol), 15-9
Humidity, 2-9
I
IC (Integrated Circuit), 15-9
IC smart cards/proximity cards, 7-4
ID (Identification), 15-9
ID format, 7-33
ID software applications, 7-69
IEEE 1284 (Institute of Electrical and Electronics
Engineers 1284), 15-10
IEEE 1284 Timeout, 4-5
Image, 15-10
Image color tab, 7-30, 7-42, 7-45
Image Darkness, 11-22
Image orientation, 7-47
Image Placement, 4-91, 4-92
image placement problems, 4-91
Image Position controls, 7-47
Image Transfer tab, 4-70, 4-90, 7-17, 7-19
incorrect image darkness problems, 4-81
Input, 15-10
Input Hopper, 15-10
Input Hopper Card Capacity, 2-9
Interface, 2-9
interface cable, 12-4
Intermediate Transfer Media (InTM), 15-10
IPC, 7-8
ISO, 15-10
ISO 7811-2 Magnetic Stripe, 7-68
ISO encoded data format, 7-64
ISO option, 7-62, 7-63
ISO Standard Encoding Module, 7-60
ISO Track Locations, 7-68
J
JIS C 6220 Type II cards, 7-60
JIS II (Japanese Industrial Standard), 15-10
JIS II option/JIS II mode/JIS II Magnetic Head, 7-61
JIS II Standard Encoding Module, 7-60
Data Excess Error, 4-4
Job Excess Data Error, 4-7
K
K Panel, 15-10
K Panel Resin options, 7-57
K Panel Resin tab, 7-51, 7-52
L
Lam Calib Failed, 4-8
Lam Card Flip Error, 4-8
Lam Error, 4-8
Lam Heater Timeout, 4-8
Lam Lift Error, 4-8
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
16-3
RESTRICTED USE ONLY
Lam Memory Error, 4-8
Lam Pass Thru Error, 4-8
Lamination, 4-36, 15-10
Lamination Arm, 8-9, 8-10
Lamination Sensor Calibration, 4-95
Laminator Controls, 2-26
LAN (Local Area Network), 15-10
Landscape, 15-11
LCD (Liquid Crystal Display), 15-11
LCD and Softkey Control Pad, 2-16, 2-17, 2-18, 2-19, 220
LCD Display, 2-14, 2-16, 2-19, 7-66
LCD Display Messages, 4-2, 4-3, 4-4
LCD Firmware, 12-7
LCD Menu, 11-1
LCD Menu and Selecting an Option, 11-1
LCD On-Line Menu Navigation, 11-1
LED (Light Emitting Diode), 15-11
LED Light, 2-14, 2-19
less heat, 7-44
less saturated resin images, 7-44
LoCo (Low Coercivity), 15-11
Low Coercivity, 7-62
lower transfer temperature, 7-4
LPT Port (Line Printer Port), 15-11
M
Mag encoding, 15-11
Mag stripe, 15-11
Mag Track, 15-11
Mag Verify, 15-11
magnetic card analyzer, 11-24
Magnetic Encoder, 4-46
Magnetic Encoding tab, 7-59
, 4-43
Magnetic Stripe Encoding Modules, 7-60
Magnetic Stripe encoding process, 7-59
Magnetic Stripe reader, 4-43
Magnetic Stripe verification, 7-66
Magnetic TOF, 11-24, 11-25, 11-26
Magnetic TOF setting, 11-24
Magnetic Track data, 7-69
Magnetic Track Options, 7-64
Magnetic Track Selection, 7-62, 7-63
Magnetic Track Selection option, 7-63
Magnetics encoder not installed., 4-5
Main Firmware, 12-4, 12-6
Main Firmware/LCD Firmware, 12-4
Main Print Board, 10-1
Manual Eject Each Error option, 7-66
matte-finished cards, 7-4
Maximum Accepted Card Length Range, 2-9
Maximum Accepted Card Width Range, 2-9
maximum value, 7-48
MB (Megabyte), 15-12
Measuring area positioned on card, 7-56
Media, 15-11
Memory, 15-12
Memory, 2-10
Menu, 15-12
MENU button, 11-1
Fargo Electronics, Inc.
Menu option, 2-17
MENU, Print Test Image and Gray/Align YMC, 11-10,
11-19
MENU, Setup Printer and Encoder Settings, 11-23
mistakenly-verified card, 7-66
Monochrome, 15-12
Monochrome Dye-Sub (B), 4-95
Monochrome Resin (K), 4-95
more heat, 7-44
Multi-Language Extension (MLE), 7-65
Multiple Card Feed Error, 4-3
multiple messages, 2-20
N
Network, 15-12
New Temperature Setting, 2-26
O
Oersted (Oe), 15-12
Off, 2-19
Offset, 15-12
On LED, 4-94
Operating Temperature, 2-10
O-Ring, 15-12
OS (Operating System), 15-12
Output, 15-12
Output hopper, 15-12
Output Hopper Card Capacity, 2-10
Overlaminate, 2-27, 15-13
Overlaminate Design, 2-28
Overlaminate Options (HDP600-LC only), 2-10
Overlay, 15-12
Oversized Cards, 15-13
P
Packing the Printer, 9-11
Parallel, 15-13
Parallel Interface Port, 2-15
Parallel Port, 15-13
Pass Count, 4-20, 11-31
Pause button, 2-19
Pause/Resume button, 4-94, 4-96
PC (Personal Computer), 15-13
PCB (Printed Circuit Board), 15-13
Peel, 15-13
Peel-Off, 15-13
Peripheral, 15-13
permanent circuit memory, 10-1
PET, 15-14
Photo, 7-32
Pinch Roller, 15-14
Pixel, 15-14
, 4-77
Platen, 15-14
Platen Rollers, 8-9, 8-10
Please clean your printer., 4-4
Polyester Patch Overlaminate, 2-27
PolyGuard Overlaminate, 2-27, 2-28, 15-14
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
16-4
RESTRICTED USE ONLY
poor image quality problems, 4-91, 4-92
Port, 15-14
Portrait, 15-14
Portrait/Landscape, 7-21
Position magnetic data, 11-24, 11-25
positive/negative image placement values, 7-48
Potentiometer, 15-14
Power Port, 2-15
Power Switch, 2-15
power/data cables, 4-70
prevents magnetic encoding, 7-65
Print All Black With K Panel, 7-51
Print and Printers, 2-17
Print Area, 2-10
Print Back Side First option, 7-35
Print back side only, 7-36
print both sides, 7-33, 7-34
Print Both Sides option, 7-34, 7-36
Print Driver, 15-14
Print Head Lift Error, 4-9
Print Job, 15-14
Print K Only option, 7-57
Print Length, 2-6, 7-12, 7-14
Print Offset, 11-8, 11-9
Print Offset, Transfer TOF and Transfer EOF, 11-8, 11-9,
11-10, 11-18
Print Ribbon, 8-3
Print ribbon not installed., 4-10
Print Ribbon Options, 2-11
Print Ribbons, 2-21
Print Server, 15-14
Print Speed, 2-11
Print Speed-Batch Mode, 2-11
Print Station, 8-4
Print Status Screen, 2-18
Print Test Image, 4-18
Print Test Image, Setup Printer, Show Error Count, Show
Card Count and System Upgrade, 11-1
print the first page of a two-page document, 7-35
Print Timeout Error, 4-9
Print Width, 2-6, 7-12, 7-14
Print YMC Under K and Print K Only options, 7-57
Print YMC Under K/Print K Only options, 7-57
Print/Transfer Stations, 9-11
Printed cards
dark or light, 4-80
printed image, 7-48
printed text and barcodes, 7-57
Printer, 2-18
Printer, 11-6
Printer, 11-7
Printer Cleaning Kit, 8-4, 8-9, 8-10, 9-11
Printer Components, 2-14, 2-15
Printer Driver setup, 7-49
Printer's Firmware, 12-4
Printer's memory full, 7-38
Printhead, 2-14, 15-15
Printhead cleaning, 8-4
Printhead Cleaning Pen, 8-4
Printhead power cable, 4-70
Printhead Resistance, 11-21
Printhead Temp, 4-6
Fargo Electronics, Inc.
Printing Method, 2-10
Proper Settings, 7-5
Prox Card Encoder, 15-15
Prox card encoder not installed., 4-9
Proximity cards, 2-22
PVC, 15-15
PVC laminate, 2-22
Q
Queue, 15-15
R
RAM (Random Access Memory), 15-15
RAM Memory Error, 10-2
Rasterize, 15-15
Reboot, 15-15
recorded magnetic data, 7-67
Registration, 15-15
Regulatory Compliances, 2-5
Reject Hopper, 4-43
replace Sensor, 4-36
Replacing the Card Cleaning Tape, 8-5
Reset Printer, 4-70
Resin, 15-15
resin black (K) Panel, 7-52, 7-53, 7-54, 7-57
Resin Black Panel, 2-21
resin dither, 7-32
Resin Heat slide, 7-44
resin images, 7-44
Resin Thermal Transfer, 2-14
Resolution, 15-16
retries, 7-66
RFI (Radio Frequency Interference), 15-16
RFID (Radio Frequency Identification), 15-16
RGB, 4-19
RGB (Red/Green/Blue), 15-16
Ribbon, 15-16
Ribbon / Cards, 1-2
Ribbon cable, 15-16
Ribbon Drive adjustment, 11-20
Ribbon is out!, 4-10
ribbon Panels, 7-34
Ribbon Release Timeout Error, 4-10
Ribbon Sensor, 10-3
Ribbon Sensor Calibration, 4-95
Ribbon Tension adjustment, 11-19
ribbon type, 7-27, 7-29
Ribbon wrinkle problems, 4-83
Ribbon/Cards, 7-2, 8-2
RibbonTraq, 15-16
RibbonTraq marks, 10-3
Right Cards, 7-4
Right Cards/HDP Print Process, 7-4
RMA number, 15-16
Roller, 15-16
Roller Up/Down Error, 4-66
rotate front by 180 Degrees, 7-37
rotates image, 7-37
RS-232, 15-16
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
16-5
RESTRICTED USE ONLY
S
safety issues, 1-2, 2-1, 3-1, 6-2, 7-2, 8-2
Safety Standards, 2-5
Saturation, 15-17
Save this Program to Disk, 12-3
Scroll Buttons, 2-15
second K Panel, 7-34
SELECT FUNCTION screen, 11-1
Select Printer button, 12-4, 12-7
Select Update File button, 12-4, 12-7
Self-test, 4-94, 4-96, 15-17
Sending Update to Printer dialog, 12-6, 12-7
Sensor, 15-17
Sensor Location and Voltages, 10-3
Sensor Testing, 10-3
Serial interface, 15-17
Setting the Magnetic TOF, 11-26
Settings button, 4-91, 4-92
SETUP.EXE file, 12-2
Shift Data Left option, 7-67
Show Card Count option, 11-31
SIMM, 15-17
Simplex, 15-17
Smart Card, 15-17
Smart card encoder not installed., 4-10
smart chip, 7-4
SmartGuard, 15-17
SmartGuard™, 15-17
SmartShield™, 15-17
Softkey Buttons, 2-14, 2-16
Software, 15-17
Software Drivers, 2-12
Software Drivers, 2-9
Solid GREEN, 2-19
special precautions, 1-2, 7-2, 8-2
Split 1 Ribbon Panels, 7-34
Spooler, 15-17
Spooling, 15-18
SS (Start Sentinel), 15-18
SS distance (inches), 11-25
SS distance (millimeter), 11-25
SS, ES, FS, 7-69
Stacker, 15-18
Standard Self-test (YMC), 4-95
Start Sentinel, 11-26
Start Sentinel (SS), 7-69, 11-24, 11-25
Start Sentinel distance, 11-24
Stepper Motor, 15-18
String, 15-18
Supply Frequency, 2-12
Supply Voltage, 2-12
Surface mount, 15-18
surface roughness, 7-4
Switch Box, 15-18
System Requirements, 2-12
System Upgrade, 11-32
System Upgrade option, 12-4
T
TAC, 15-18
Fargo Electronics, Inc.
Tape adhesion Test, 7-6, 7-8
Tape Test, 7-49
Technical Specifications, 2-6, 2-7, 2-8, 2-9, 2-10, 2-11, 212
Temp file, 15-18
Temperature Adjustment, 2-26
Test Core Pins (Lam), 4-95
Test Core Pins (Print), 4-95
test image, correctly positioned, 11-12
Test Print, 15-18
Tests Magnetic Encoding, 4-95
Thermal Transfer Film, 2-27
Thermal Transfer Film overlaminates, 2-28
Thermistor, 15-18
Thermocouple, 15-19
thicker cards, 7-4
thinner cards, 7-4
Through-hole, 15-19
Timeout, 15-19
to buffer/to hold, 7-38
TOF (Top of Form), 15-19
TOF Sensor, 4-36
total card area, 7-55
Track, 15-19
Track Information, 7-69
track number (1, 2 or 3), 7-69
Transfer Count, 4-20, 11-31
Transfer Dwell Time/Temperature, 7-49
Transfer EOF, 11-13, 11-14
Transfer film not installed., 4-6
Transfer Temperature, 11-20
Transfer Tension, 11-18
Transfer TOF, 11-11, 11-12
Transfer TOF/Transfer EOF, 11-8
transferred HDP Film, 7-6
troubleshoot the Printer, 13-1
Troubleshooting, 4-1, 15-19
TrueType (TT), 15-19
TrueType black text and TrueType barcodes, 7-50
TÜ V-EMC, 2-5
U
UL, 2-5
UltraCard, 15-19
UltraCard III, 15-19
UltraCard IIIs-Glossy PVC, 7-6, 7-16
UltraCard IIIs-Glossy PVC + H Panel ribbon (2), 7-5
UltraCard IIIs-Glossy PVC + non-H Panel ribbon, 7-5
UltraCard stock, 2-22
Unable to Feed Error, 4-2
unblocked Sensor, 4-37, 4-66
Undefined Area(s) - K Panel Resin tab, 7-53
Undefined Area(s) option, 7-53
Update, 15-19
Update file, 12-3
Upgrade Failed or Upgrade Firmware Now on, 12-6
Upgrade Required
LAM, 4-10
Upgrade Successful, 12-7
UPS (Un-interruptible Power Supply), 15-20
USB (Universal Serial Bus), 15-20
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
16-6
RESTRICTED USE ONLY
Fargo Electronics, Inc.
Using the Image Color tab, 4-87
V
Verification, 7-66
Verify data encoded, 4-43
Vertical / Horizontal Image Position settings, 4-90
Vertical adjustment, 7-48
Vertical/Horizontal adjustment arrows, 7-47
Virtual Memory, 15-20
W
Weight, 2-12
Windows 2000/XP, 4-64, 4-70, 4-90
Windows 95/98/ME, 4-64
Windows 98SE, Me, 4-70, 4-90
WordPad, 4-23
Wrinkle, 15-20
Wrong Lam Type, 4-9
Wrong Ribbon, 4-10
X
X/Y boxes, 7-56
Y
Yellow (Y), Magenta (M), Cyan (C) ribbon Panels, 7-57
Yellow, Magenta and Cyan, 7-40, 7-42, 7-44
YMC, 7-27, 15-20
YMC, YMCK or YMCKK Print Ribbon, 7-24
YMCK, 7-27, 15-20
YMCK or YMCKK Print Ribbon, 7-32
YMCK/YMCKK Print Ribbons, 7-34
YMCKH, 7-27, 15-20
YMCKH Panel ribbon, 7-4
YMCKH ribbon, 7-8
YMCKK, 7-27, 15-20
YMCKO, 15-20
YMCKOK, 15-20
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
16-7
RESTRICTED USE ONLY
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
Fargo Electronics, Inc.
16-1
RESTRICTED USE ONLY
Fargo Electronics, Inc.
Appendix A: FCC Rules and Environmental
Protection
FCC Rules
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at your own expense.
Reference Safety Messages in this document.
Environmental Protection (China-RoHS)
Environmental Protection Use Period is based on the product being used in an office
environment.
HDP600 High Definition Card Printer/Encoder Service Manual (Rev. 2.5)
1
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