Ford 2008 Expedition Automobile User Manual

C734 and C736 Series
User's Guide
www.lexmark.com
Machine types/model numbers:
5026: 210, 230, 280, 410, 430, 480
4976: n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2, dw1, dw2, gw1, gw2
4977: n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2
Contents
Safety information.............................................................................9
Learning about the printer.............................................................11
Finding information about the printer........................................................................................................................11
Selecting a location for the printer...............................................................................................................................12
Printer configurations........................................................................................................................................................13
Using the security lock feature.......................................................................................................................................15
Understanding the printer control panel...................................................................................................................15
Additional printer setup..................................................................17
Installing internal options................................................................................................................................................17
Available internal options............................................................................................................................................................ 17
Accessing the system board to install internal options.................................................................................................... 18
Installing a memory card ............................................................................................................................................................. 19
Installing a flash memory or firmware card........................................................................................................................... 21
Installing an Internal Solutions Port......................................................................................................................................... 23
Installing a printer hard disk ....................................................................................................................................................... 29
Reattaching the system board cover....................................................................................................................................... 32
Attaching cables..................................................................................................................................................................33
Installing optional trays.....................................................................................................................................................35
Verifying printer setup.......................................................................................................................................................37
Printing a menu settings page................................................................................................................................................... 37
Printing a network setup page .................................................................................................................................................. 37
Setting up the printer software......................................................................................................................................37
Installing printer software ........................................................................................................................................................... 37
Updating available options in the printer driver................................................................................................................. 38
Setting up wireless printing.............................................................................................................................................39
Information you will need to set up the printer on a wireless network...................................................................... 39
Installing the printer on a wireless network (Windows) ................................................................................................... 40
Installing the printer on a wireless network (Macintosh)................................................................................................. 41
Installing the printer on a wired network...................................................................................................................44
Changing port settings after installing a new network Internal Solutions Port...........................................46
Setting up serial printing..................................................................................................................................................48
Minimizing your printer's environmental impact.....................50
Saving paper and toner.....................................................................................................................................................50
Using recycled paper..................................................................................................................................................................... 50
Conserving supplies....................................................................................................................................................................... 50
Contents
2
Saving energy.......................................................................................................................................................................51
Using Eco-Mode .............................................................................................................................................................................. 51
Reducing printer noise ................................................................................................................................................................. 52
Adjusting Power Saver.................................................................................................................................................................. 52
Adjusting the brightness of the display ................................................................................................................................. 53
Recycling.................................................................................................................................................................................54
Recycling Lexmark products....................................................................................................................................................... 54
Recycling Lexmark packaging.................................................................................................................................................... 54
Returning Lexmark cartridges for reuse or recycling......................................................................................................... 54
Loading paper and specialty media.............................................55
Setting the paper size and type.....................................................................................................................................55
Loading the paper tray......................................................................................................................................................55
Loading the multipurpose tray.......................................................................................................................................58
Linking and unlinking trays.............................................................................................................................................61
Linking trays...................................................................................................................................................................................... 61
Unlinking trays................................................................................................................................................................................. 61
Paper and specialty media guide..................................................63
Paper guidelines..................................................................................................................................................................63
Paper characteristics...................................................................................................................................................................... 63
Unacceptable paper ...................................................................................................................................................................... 64
Selecting paper................................................................................................................................................................................ 64
Selecting preprinted forms and letterhead........................................................................................................................... 64
Using recycled paper and other office papers ..................................................................................................................... 65
Storing paper........................................................................................................................................................................65
Supported paper sizes, types, and weights...............................................................................................................66
Supported paper sizes .................................................................................................................................................................. 66
Supported paper types and weights....................................................................................................................................... 67
Printing...............................................................................................69
Printing a document..........................................................................................................................................................69
Printing a document...................................................................................................................................................................... 69
Printing specialty documents.........................................................................................................................................69
Printing on letterhead................................................................................................................................................................... 69
Tips on using transparencies...................................................................................................................................................... 70
Tips on using envelopes............................................................................................................................................................... 71
Tips on using labels........................................................................................................................................................................ 71
Tips on using card stock ............................................................................................................................................................... 72
Printing confidential and other held jobs...................................................................................................................72
Holding jobs in the printer .......................................................................................................................................................... 72
Printing confidential and other held jobs.............................................................................................................................. 73
Contents
3
Printing from a flash drive................................................................................................................................................75
Printing photos from a PictBridge-enabled digital camera.................................................................................76
Printing information pages..............................................................................................................................................76
Printing a font sample list............................................................................................................................................................ 76
Printing a directory list.................................................................................................................................................................. 77
Printing the print quality test pages........................................................................................................................................ 77
Canceling a print job..........................................................................................................................................................77
Canceling a print job from the printer control panel ........................................................................................................ 77
Canceling a print job from the computer .............................................................................................................................. 77
Printing in black and white..............................................................................................................................................78
Using Max Speed and Max Yield....................................................................................................................................79
Clearing jams.....................................................................................80
Avoiding jams.......................................................................................................................................................................80
Understanding jam messages........................................................................................................................................80
200 paper jams.....................................................................................................................................................................81
200 or 201 paper jam.........................................................................................................................................................82
201 paper jam.......................................................................................................................................................................83
202 paper jam.......................................................................................................................................................................84
203 paper jam.......................................................................................................................................................................86
230 paper jam.......................................................................................................................................................................87
240 paper jam.......................................................................................................................................................................88
250 paper jam.......................................................................................................................................................................90
Understanding printer menus.......................................................91
Menus list................................................................................................................................................................................91
Supplies menu......................................................................................................................................................................92
Paper menu...........................................................................................................................................................................93
Default Source menu..................................................................................................................................................................... 93
Paper Size/Type menu .................................................................................................................................................................. 93
Configure MP menu....................................................................................................................................................................... 96
Substitute Size menu..................................................................................................................................................................... 96
Paper Texture menu ...................................................................................................................................................................... 97
Paper Weight menu ....................................................................................................................................................................... 98
Paper Loading menu ...................................................................................................................................................................100
Custom Types menu....................................................................................................................................................................101
Universal Setup menu.................................................................................................................................................................101
Reports menu.....................................................................................................................................................................102
Reports menu.................................................................................................................................................................................102
Network/Ports menu.......................................................................................................................................................103
Contents
4
Active NIC menu............................................................................................................................................................................103
Standard Network or Network <x> menus .........................................................................................................................103
Network Reports menu ..............................................................................................................................................................105
Network Card menu.....................................................................................................................................................................106
TCP/IP menu ...................................................................................................................................................................................106
IPv6 menu........................................................................................................................................................................................107
Wireless menu................................................................................................................................................................................108
AppleTalk menu ............................................................................................................................................................................108
NetWare menu...............................................................................................................................................................................109
LexLink menu .................................................................................................................................................................................110
Standard USB and USB <x> menus........................................................................................................................................110
Parallel <x> menu.........................................................................................................................................................................112
Serial <x> menu ............................................................................................................................................................................114
SMTP Setup menu ........................................................................................................................................................................116
Security menu....................................................................................................................................................................117
Miscellaneous menu....................................................................................................................................................................117
Confidential Print menu .............................................................................................................................................................118
Disk Wiping menu ........................................................................................................................................................................119
Security Audit Log menu ...........................................................................................................................................................120
Set Date/Time menu....................................................................................................................................................................121
Settings menu....................................................................................................................................................................121
General Settings menu ...............................................................................................................................................................121
Setup menu ....................................................................................................................................................................................125
Finishing menu..............................................................................................................................................................................127
Quality menu..................................................................................................................................................................................128
Utilities menu .................................................................................................................................................................................132
XPS menu.........................................................................................................................................................................................133
PDF menu ........................................................................................................................................................................................133
PostScript menu............................................................................................................................................................................133
PCL Emul menu .............................................................................................................................................................................134
HTML menu.....................................................................................................................................................................................137
Image menu....................................................................................................................................................................................138
PictBridge menu............................................................................................................................................................................139
Flash Drive menu ..........................................................................................................................................................................139
Help menu...........................................................................................................................................................................141
Understanding printer messages...............................................143
List of status and error messages................................................................................................................................143
Maintaining the printer.................................................................157
Cleaning the exterior of the printer............................................................................................................................157
Cleaning the printhead lenses.....................................................................................................................................157
Storing supplies.................................................................................................................................................................159
Contents
5
Checking the status of supplies...................................................................................................................................159
Checking the status of supplies from the printer control panel..................................................................................159
Checking the status of supplies from a network computer ..........................................................................................160
Ordering supplies..............................................................................................................................................................160
Ordering toner cartridges..........................................................................................................................................................160
Ordering photoconductors.......................................................................................................................................................160
Ordering a fuser or a transfer module...................................................................................................................................160
Ordering a waste toner box ......................................................................................................................................................161
Replacing Supplies...........................................................................................................................................................162
Replacing a photoconductor ...................................................................................................................................................162
Replacing a toner cartridge.......................................................................................................................................................165
Replacing the waste toner box ................................................................................................................................................169
Moving the printer............................................................................................................................................................170
Before moving the printer.........................................................................................................................................................170
Moving the printer to another location................................................................................................................................171
Setting the printer up in a new location ..............................................................................................................................171
Shipping the printer ....................................................................................................................................................................172
Administrative support.................................................................173
Finding advanced networking and administrator information.......................................................................173
Using the Embedded Web Server...............................................................................................................................173
Checking the virtual display..........................................................................................................................................173
Checking the device status............................................................................................................................................174
Setting up e-mail alerts...................................................................................................................................................174
Viewing reports..................................................................................................................................................................174
Restoring the factory default settings.......................................................................................................................175
Troubleshooting.............................................................................176
Checking an unresponsive printer..............................................................................................................................176
Solving printing problems.............................................................................................................................................176
Multiple-language PDFs do not print....................................................................................................................................176
Printer control panel display is blank or displays only diamonds...............................................................................176
Error message about reading USB drive appears..............................................................................................................176
Jobs do not print...........................................................................................................................................................................176
Confidential and other held jobs do not print ...................................................................................................................177
Job takes longer than expected to print ..............................................................................................................................178
Job prints from the wrong tray or on the wrong paper .................................................................................................178
Incorrect characters print...........................................................................................................................................................178
Tray linking does not work ........................................................................................................................................................178
Large jobs do not collate ...........................................................................................................................................................179
Unexpected page breaks occur...............................................................................................................................................179
Contents
6
Solving option problems................................................................................................................................................179
Option does not operate correctly or quits after it is installed ....................................................................................179
Trays / Drawers ..............................................................................................................................................................................180
Flash memory card.......................................................................................................................................................................180
Hard disk with adapter................................................................................................................................................................180
Internal Solutions Port ................................................................................................................................................................181
Internal print server .....................................................................................................................................................................181
Memory card ..................................................................................................................................................................................181
USB/parallel interface card........................................................................................................................................................181
Solving paper feed problems.......................................................................................................................................182
Paper frequently jams .................................................................................................................................................................182
Paper jam message remains after jam is cleared ..............................................................................................................182
Page that jammed does not reprint after you clear the jam.........................................................................................182
Solving print quality problems....................................................................................................................................183
Isolating print quality problems..............................................................................................................................................183
Blank pages.....................................................................................................................................................................................183
Characters have jagged or uneven edges ...........................................................................................................................183
Color misregistration...................................................................................................................................................................184
Clipped images..............................................................................................................................................................................184
Fine horizontal lines appear on color pages.......................................................................................................................185
Ghost images..................................................................................................................................................................................185
Gray background ..........................................................................................................................................................................185
Incorrect margins..........................................................................................................................................................................185
Light colored line, white line, or incorrectly colored line...............................................................................................185
Paper curls badly...........................................................................................................................................................................186
Print irregularities .........................................................................................................................................................................186
Print is too dark..............................................................................................................................................................................186
Print is too light .............................................................................................................................................................................187
Repeating defects.........................................................................................................................................................................187
Skewed print...................................................................................................................................................................................188
Solid color pages...........................................................................................................................................................................188
Streaked horizontal lines............................................................................................................................................................188
Streaked vertical lines .................................................................................................................................................................188
Toner fog or background shading appears on the page ...............................................................................................189
Toner rubs off.................................................................................................................................................................................189
Toner specks...................................................................................................................................................................................189
Transparency print quality is poor..........................................................................................................................................189
Uneven print density...................................................................................................................................................................190
Solving color quality problems....................................................................................................................................190
FAQ about color printing...........................................................................................................................................................190
Embedded Web Server does not open.....................................................................................................................193
Check the network connections .............................................................................................................................................193
Check the network settings ......................................................................................................................................................193
Contents
7
Contacting Customer Support.....................................................................................................................................193
Notices..............................................................................................194
Product information.........................................................................................................................................................194
Edition notice.....................................................................................................................................................................194
Power consumption.........................................................................................................................................................198
Index.................................................................................................211
Contents
8
Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Do not place or use this product near water or wet locations.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning
storm.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser
to cool before clearing jams from this area.
Safety information
9
This product contains a lithium battery.
CAUTION—POTENTIAL INJURY: There is a risk of explosion if the battery is replaced with an incorrect type.
Discard used batteries according to the battery manufacturer’s instructions and local regulations.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, turn them off as well and unplug any cables going to the printer.
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, then turn the
printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Safety information
10
Learning about the printer
Finding information about the printer
Setup information
Description
Where to find
The Setup information gives you instructions for setting You can find the Setup information in the printer box or on the
up the printer. Follow the set of instructions for local,
Lexmark Web site at www.lexmark.com.
network, or wireless, depending on what you need.
Wireless Setup Guide
Description
Where to find
If your printer has built-in wireless functionality, a
Wireless Setup Guide gives you instructions for
connecting the printer wirelessly.
You can find the Wireless Setup Guide in the printer box or on
the Lexmark Web site at www.lexmark.com.
Help
Description
Where to find
The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Tips ª
Help, or Help ª Help Topics.
Customer support
Description
Where to find (North America)
Where to find (rest of world)
Telephone support
Call us at
Telephone numbers and support hours
vary by country or region.
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET) Visit our Web site at www.lexmark.com.
Select a country or region, and then select
Saturday (Noon–6:00 PM ET)
the Customer Support link.
• Canada: 1-800-539-6275
Note: For additional information about
Monday–Friday (8:00 AM–11:00 PM ET) contacting Lexmark, see the printed
Saturday (Noon–6:00 PM ET)
warranty that came with your printer.
• Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Telephone numbers and support
times may change without notice. For the
most recent telephone numbers available,
see the printed warranty statement that
came with your printer.
Learning about the printer
11
Description
Where to find (North America)
Where to find (rest of world)
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
E-mail support varies by country or region,
and may not be available in some
instances.
1
2
3
4
5
Click SUPPORT.
Click Technical Support.
Select your printer type.
Select your printer model.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
From the Support Tools section, click contacting Lexmark, see the printed
e-Mail Support.
warranty that came with your printer.
6 Complete the form, and then click
Submit Request.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1
152.4 mm (6.0 in.)
2
101.6 mm (4.0 in.)
3
609.6 mm (24.0 in.)
Learning about the printer
12
4
101.6 mm (4.0 in.)
5
304.8 mm (12.0 in.)
When the printer is set up, allow clearance around it as shown.
Printer configurations
Basic model
1
Standard exit bin
2
Paper support
3
Printer control panel
4
Standard 550-sheet tray (Tray 1)
5
Multipurpose tray
Configured models
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer
13
1
Standard exit bin
2
Paper support
3
Printer control panel
4
Optional 550-sheet specialty media drawer
5
Optional 550-sheet tray
6
Optional 2,000-sheet tray
7
Standard 550-sheet tray (Tray 1)
8
Multipurpose tray
Learning about the printer
14
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock
to the printer in the location shown.
Understanding the printer control panel
Control panel item
Description
1
Display
The display shows messages and pictures that communicate the status
of the printer.
2
Select
Pressing
initiates action on a menu item.
Learning about the printer
15
Control panel item
Description
3
Navigation buttons
Press the up or down arrow button to scroll through menu lists.
Press the left or right arrow button to scroll through values or text that
rolls to another screen.
4
Numeric keypad
Consists of the numbers 0–9, characters A through Z, an
backspace button.
Note: The
, and a
button functions as Caps Lock, and includes the # character.
5
Back
Returns the display to the previous screen
6
Indicator light
Indicates the printer status:
• Off—The power is off, or the printer is in Eco Mode.
• Blinking green—The printer is warming up, processing data, or
printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
7
Stop
Stops all printer activity
A list of options is offered once Stopped appears on the display.
8
Menus
Opens the menus index
Note: These menus are available only when the printer is in the Ready
state.
9
USB Direct port
Insert a USB flash drive to send data to the printer.
Insert a USB cable from a digital camera to print photos with a PictBridge–
enabled digital camera.
Learning about the printer
16
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– PrintCryptionTM
• Printer hard disk
• LexmarkTM Internal Solutions Ports (ISP)
– RS-232-C Serial ISP
– Parallel 1284-B ISP
– MarkNetTM N8150 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
Additional printer setup
17
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
Note: This operation requires a flathead screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise to loosen them, but do not remove them.
b Slide the cover up until each screw is in the keyhole.
c Pull the cover forward to remove it.
Additional printer setup
18
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
Firmware and flash memory card connectors
2
Hard disk connector
3
Internal print server connector
4
Memory card connector
5
Dust cover
Installing a memory card
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection point along the edge of the card.
Additional printer setup
19
3 Open the memory card connector latches.
4 Align the notch on the memory card with the ridge on the connector.
1
Notch
2
Ridge
Additional printer setup
20
5 Push the memory card straight into the connector until it snaps into place.
6 Reattach the system board cover.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup
21
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1
Plastic pins
2
Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Additional printer setup
22
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then it must first be removed. To remove the printer
hard disk:
Additional printer setup
23
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
Additional printer setup
24
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and
then remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening.
Additional printer setup
25
5 Align the posts of the plastic tee to the holes in the system board, and press downward until the tee snaps into
place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
6 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup
26
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the
thumbscrew at this time.
Additional printer setup
27
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color-coded.
12 Reattach the system board cover.
Additional printer setup
28
Installing a printer hard disk
The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the printer hard disk.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk
mounting bracket to the printer hard disk, and then remove the bracket.
Additional printer setup
29
b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color-coded.
Additional printer setup
30
To install a printer hard disk directly on the system board:
a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on
the printer hard disk until the standoffs have seated into place.
b Attach the two provided screws to secure the printer hard disk mounting bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color-coded.
Additional printer setup
31
4 Reattach the system board cover.
Reattaching the system board cover
Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
Note: This task requires a flathead screwdriver.
1 Align the eight keyholes with the screws to replace the cover.
Additional printer setup
32
2 Slide the cover down, and then turn each screw clockwise to tighten.
Attaching cables
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Additional printer setup
33
1
USB port
2
Ethernet port
Additional printer setup
34
Installing optional trays
The printer supports up to three optional input sources: an optional 550-sheet tray, an optional 2,000-sheet tray, and
an optional 550-sheet specialty media drawer. Instructions for installing an optional input source are the same for
each.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Note: The C736n, C736dn, and C736dtn model printers support a total of four optional input sources. The C734n,
C734dn, C734dtn, and C734dnw model printers support a total of three optional input sources.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, then turn the
printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing.
1 Unpack the optional tray, and remove all packing material.
2 Place the tray in the location chosen for the printer.
Note: If you are installing more than one optional tray, the 2,000-sheet tray must always be installed as the first
optional tray (configuring from the bottom up).
Note: The optional 550-sheet tray and the optional 550-sheet specialty media drawer are interchangeable.
Additional printer setup
35
1
Optional 550-sheet tray (or optional 550-sheet specialty media drawer)
2
Optional 550-sheet specialty media drawer (or optional 550-sheet tray)
3
Optional 2,000-sheet tray
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
3 Align the printer with the tray, and then lower the printer into place.
Additional printer setup
36
Verifying printer setup
Printing a menu settings page
Print a menu settings page to review the status of the supplies.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Reports appears, and then press
4 Press
.
to select Menu Settings Page.
Printing Menu Settings Page appears. After the menu settings page prints, Ready appears.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Reports appears, and then press
.
4 Press the down arrow button until Network Setup Page appears, and then press
.
After the network setup page prints, Ready appears.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, the network cable may be malfunctioning, or, if you
have a wireless printer model, the wireless network may not be configured properly. Consult a system support
person for a solution, and then print another network setup page.
Setting up the printer software
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
Additional printer setup
37
For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com.
2 From the Drivers & Downloads menu, click Driver Finder.
3 Select your printer, and then select your operating system.
4 Download the driver and install the printer software.
Updating available options in the printer driver
Once the printer software and any options are installed, it may be necessary to manually add the options in the printer
driver to make them available for print jobs.
For Windows users
1 Click
, or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Select the printer.
5 Right-click the printer, and then select Properties.
6 Click the Install Options tab.
7 Under Available Options, add any installed hardware options.
8 Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Select the printer, and then click Options & Supplies.
4 Click Driver, and then add any installed hardware options.
5 Click OK.
Additional printer setup
38
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Select the printer, and then from the Printers menu, choose Show Info.
4 From the pop-up menu, choose Installable Options.
5 Add any installed hardware options, and then click Apply Changes.
Setting up wireless printing
Follow these instructions if your printer model is wireless.
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP) and
Wi-Fi Protected Access (WPA) are types of security used on a network.
Information you will need to set up the printer on a wireless
network
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not
sure which channel to select.
• Security Method—There are three basic options for Security Method:
– WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently
in use on the network by selecting the Default WEP Transmit Key.
or
– WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be
set for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
•
•
•
•
Authentication type
Inner authentication type
802.1X username and password
Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and
Documentation CD.
Additional printer setup
39
Installing the printer on a wireless network (Windows)
Before you install the printer on a wireless network, make sure that:
• Your wireless network is set up and working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer
on.
Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen.
2 Insert the Software and Documentation CD.
3 Click Install Printer and Software.
4 Click Agree to agree to the License Agreement.
5 Click Suggested, and then click Next.
6 Click Wireless Network Attach.
Additional printer setup
40
7 Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8 Follow the on-screen instructions to complete the software installation.
Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your
installation.
9 To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step
8 for each computer.
Installing the printer on a wireless network (Macintosh)
Prepare to configure the printer
1 Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MAC
address in the space provided below:
MAC address: ___ ___ ___ ___ ___ ___
2 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the power
on.
Enter the printer information
1 Access the AirPort options.
Additional printer setup
41
In Mac OS X version 10.5 or later
a From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Finder desktop, choose Go > Applications.
b From the Applications folder, double-click Internet Connect.
c From the toolbar, click AirPort.
2 From the Network pop-up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC
address located on the MAC address sheet.
3 Open the Safari browser.
4 From the Bookmarks drop-down menu, select Show.
5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name.
Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple
Computer.
6 From the main page of the Embedded Web Server, navigate to the page where the wireless settings information
is stored.
Configure the printer for wireless access
1 Type the name of your network (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode if you are using a wireless router.
3 Select the type of security you use to protect your wireless network.
4 Enter the security information necessary for the printer to join your wireless network.
5 Click Submit.
6 Open the AirPort application on your computer:
In Mac OS X version 10.5 or later
a From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Finder desktop, click Go > Applications.
b From the Applications folder, double-click Internet Connect.
c From the toolbar, click AirPort.
7 From the Network pop-up menu, select your wireless network.
Additional printer setup
42
Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and
create a printer in the Print Center or Printer Setup Utility.
1 Install a PPD file on the computer:
a Insert the Software and Documentation CD in the CD or DVD drive.
b Double-click the installer package for the printer.
c From the Welcome screen, click Continue.
d Click Continue again after viewing the Readme file.
e Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
f Select a Destination, and then click Continue.
g From the Easy Install screen, click Install.
h Type the user password, and then click OK.
All necessary software is installed on the computer.
i Click Restart when installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click IP.
5 Type in the IP address of your printer in the Address field.
6 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications.
2 Double-click the Utilities folder.
3 Locate and double-click Printer Setup Utility or Print Center.
4 From the Printer List, choose Add.
5 Click IP.
6 Type in the IP address of your printer in the Address field.
7 Click Add.
b For AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click AppleTalk.
5 Select the printer from the list.
6 Click Add.
Additional printer setup
43
In Mac OS X version 10.4
1 From the Finder desktop, choose Go > Applications.
2 Double-click the Utilities folder.
3 Locate and double-click Print Center or Printer Setup Utility.
4 From the Printer List, choose Add.
5 Choose the Default Browser tab.
6 Click More Printers.
7 From the first pop-up menu, choose AppleTalk.
8 From the second pop-up menu, select Local AppleTalk zone.
9 Select the printer from the list.
10 Click Add.
Installing the printer on a wired network
Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber
optic network connections.
Before you install the printer on a wired network, make sure that:
• You have completed the initial setup of the printer.
• The printer is connected to your network with the appropriate type of cable.
For Windows users
1 Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
If the CD does not launch after a minute, then do the following:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
2 Click Install Printer and Software.
3 Click Agree to agree to the License Agreement.
4 Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select
Custom and follow the on-screen instructions.
5 Select Wired Network Attach, and then click Next.
6 Select the printer manufacturer from the list.
7 Select the printer model from the list, and then click Next.
8 Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
on-screen instructions.
9 Follow the on-screen instructions to complete the installation.
Additional printer setup
44
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing
a network setup page” on page 37.
3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4 Install the drivers and add the printer.
a Install a PPD file on the computer:
1 Insert the Software and Documentation CD in the CD or DVD drive.
2 Double-click the installer package for the printer.
3 From the Welcome screen, click Continue.
4 Click Continue again after viewing the Readme file.
5 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
6
7
8
9
agreement.
Select a Destination, and then click Continue.
From the Easy Install screen, click Install.
Type the user password, and then click OK.
All the necessary software is installed on the computer.
Click Restart when installation is complete.
b Add the printer:
• For IP printing:
In Mac OS X version 10.5 or later
1
2
3
4
5
6
From the Apple menu, choose System Preferences.
Click Print & Fax.
Click +.
Click IP.
Type in the IP address of your printer in the Address field.
Click Add.
In Mac OS X version 10.4 and earlier
1
2
3
4
5
6
7
From the Finder desktop, choose Go > Applications.
Double-click Utilities.
Double-click Printer Setup Utility or Print Center.
From the Printer List, click Add.
Click IP.
Type in the IP address of your printer in the Address field.
Click Add.
• For AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
Additional printer setup
45
3
4
5
6
Click +.
Click AppleTalk.
Select the printer from the list.
Click Add.
In Mac OS X version 10.4 and earlier
1
2
3
4
5
6
7
8
9
10
From the Finder desktop, choose Go > Applications.
Double-click Utilities.
Double-click Print Center or Printer Setup Utility.
From the Printer List, click Add.
Choose the Default Browser tab.
Click More Printers.
From the first pop-up menu, choose AppleTalk.
From the second pop-up menu, select Local AppleTalk zone.
Select the printer from the list.
Click Add.
Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.
Changing port settings after installing a new
network Internal Solutions Port
When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on
computers that access the printer must be updated because the printer will be assigned a new IP address. All
computers that access the printer must be updated with this new IP address in order to print to it over the network.
Notes:
• If the printer has a static IP address that will stay the same, then you do not need to make any changes to the
computer configurations.
• If the computers are configured to print to the printer by a network name that will stay the same, instead of by
IP address, then you do not need to make any changes to the computer configurations.
• If you are adding a wireless ISP to a printer previously configured for a wired connection, then make sure the
wired network is disconnected when you configure the printer to operate wirelessly. If the wired connection
remains connected, then the wireless configuration will complete, but the wireless ISP will not be active. In the
event that the printer was configured for a wireless ISP while still attached to a wired connection, disconnect
the wired connection, turn the printer off, and then turn the printer back on again. This will enable the wireless
ISP.
• Only one network connection at a time is active. If you want to switch the connection type between wired and
wireless, you must first turn the printer off, connect the cable (to switch to a wired connection) or disconnect
the cable (to switch to a wireless connection), and then turn the printer back on again.
For Windows users
1 Print a network setup page and make a note of the new IP address.
2 Click
, or click Start and then click Run.
Additional printer setup
46
3 In the Start Search or Run box, type control printers.
4 Press Enter, or click OK.
The printer folder opens.
5 Locate the printer that has changed.
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
6 Right-click the printer.
7 Click Properties.
8 Click the Ports tab.
9 Locate the port in the list, and then select it.
10 Click Configure Port.
11 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network
setup page you printed in step 1.
12 Click OK, and then click Close.
For Macintosh users
1 Print a network setup page and make a note of the new IP address.
2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
3 Add the printer:
• For IP printing:
In Mac OS X version 10.5 or later
a
b
c
d
e
f
From the Apple menu, choose System Preferences.
Click Print & Fax.
Click +.
Click IP.
Type in the IP address of your printer in the Address field.
Click Add.
In Mac OS X version 10.4 and earlier
a
b
c
d
e
f
g
From the Go menu, choose Applications.
Double-click Utilities.
Double-click Printer Setup Utility or Print Center.
From the Printer List, click Add.
Click IP.
Type in the IP address of your printer in the Address field.
Click Add.
• For AppleTalk printing:
Additional printer setup
47
In Mac OS X version 10.5
a
b
c
d
e
f
From the Apple menu, choose System Preferences.
Click Print & Fax.
Click +.
Click AppleTalk.
Select the printer from the list.
Click Add.
In Mac OS X version 10.4 and earlier
a
b
c
d
e
f
g
h
i
j
From the Go menu, choose Applications.
Double-click Utilities.
Double-click Print Center or Printer Setup Utility.
From the Printer List, click Add.
Choose the Default Browser tab.
Click More Printers.
From the first pop-up menu, choose AppleTalk.
From the second pop-up menu, select Local AppleTalk zone.
Select the printer from the list.
Click Add.
Setting up serial printing
In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing,
it is the preferred option when there is a great deal of distance between the printer and computer or when an interface
with a better transfer rate is not available.
After installing the serial port, you will need to configure the printer and the computer so they can communicate.
Make sure you have connected the serial cable to the serial port on your printer.
1 Set the parameters in the printer:
a From the printer control panel, navigate to the menu with port settings.
b Locate the submenu with serial port settings.
c Make any necessary changes to the serial settings.
d Save the new settings.
e Print a menu settings page.
2 Install the printer driver:
a Insert the Software and Documentation CD. It launches automatically.
If the CD does not launch automatically, then do the following:
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
b
c
d
e
Click Install Printer and Software.
Click Agree to accept the Printer Software License Agreement.
Click Custom.
Make sure Select Components is selected, and then click Next.
Additional printer setup
48
f
g
h
i
j
Make sure Local is selected, and then click Next.
Select the manufacturer of the printer from the menu.
Select the printer model from the menu, and then click Add Printer.
Click the + beside the printer model under Select Components.
Make sure the correct port is available under Select Components. This is the port where the serial cable attaches
to the computer. If the correct port is not available, select the port under the Select Port menu, and then click
Add Port.
k Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding
the port.
l Make sure the box next to the selected printer model is checked.
m Select any other optional software you want to install, and then click Next.
n Click Finish to complete the printer software installation.
3 Set the COM port parameters:
After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned
to the printer driver.
The serial parameters in the COM port must match the serial parameters you set in the printer.
a Open the Device Manager.
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc.
3 Press Enter, or click OK.
The Device Manager opens.
b
c
d
e
Click + to expand the list of available ports.
Select the communications port where you attached the serial cable to your computer (example: COM1).
Click Properties.
On the Port Settings tab, set the serial parameters to the same serial parameters in the printer.
Look for the printer settings under the serial heading on the Menu Settings page you printed earlier.
f Click OK, and then close all the windows.
g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete.
Additional printer setup
49
Minimizing your printer's environmental
impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and
provide collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on
both sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode".
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically
for use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 65.
Conserving supplies
There are a number of ways you can reduce the amount of paper and toner you use when printing. You can:
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the
paper for a printed document by selecting 2-sided printing from the Print dialog or the Lexmark Toolbar.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N-Up) section of the Print dialog screen.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the Lexmark preview feature, which you can select from the Print dialog or the Lexmark Toolbar to see what
the document will look like before you print it.
• Print one copy of the document to check its content and format for accuracy.
Minimizing your printer's environmental impact
50
Avoid paper jams
Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 80.
Print in black and white
To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information,
see “Printing in black and white” on page 78.
Use Max Speed or Max Yield settings
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield
is the factory default setting. For more information, see “Using Max Speed and Max Yield” on page 79.
Saving energy
Using Eco-Mode
Use Eco-Mode to quickly select one or more ways to reduce your printer's environmental impact.
Note: See the table for the multiple settings that change when you select an Eco-Mode setting.
Choose
To
Energy
Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until a job is ready to print. You may notice a short delay before the
first page is printed.
• The printer enters Power Saver mode after one minute of inactivity.
• When the printer enters Power Saver mode, the printer control panel display light is turned off.
Paper
• Enable the automatic duplex feature (on printer models that support duplex).
• Turn off print log features.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Off
Use factory default settings for all settings associated with Eco-Mode. This setting supports the
performance specifications for your printer.
To select an Eco-Mode setting:
1 Make sure that the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Settings appears, and then press
.
4 Press the down arrow button until General Settings appears, and then press
5 Press the down arrow button until Eco-Mode appears, and then press
.
6 Press the left or right arrow button to scroll through the list of possible settings. Press
Submitting Selection appears.
Minimizing your printer's environmental impact
51
.
at the correct setting.
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
Note: See the table for the multiple settings that change when you select a Quiet Mode setting.
Choose
To
On (Text/Graphics)
Reduce printer noise.
• Print jobs will process at one-half the normal processing
Note: This setting is best suited for printing text and line
graphics.
speed.
• Printer engine motors do not start until a job is ready to
print. There will be a short delay before the first page is
printed.
• Fans run at reduced speed or are turned off.
• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.
• The alarm control and cartridge alarm sounds are turned
off.
• The printer will ignore the Advance Start command.
Off (Image/Photo)
Use factory default settings. This setting supports the
performance specifications for your printer.
Note: Selecting Photo from the driver may disable Quiet
Mode and provide better print quality and full speed
printing.
To select a Quiet Mode setting:
1 Make sure that the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Settings appears, and then press
.
4 Press the down arrow button until General Settings appears, and then press
5 Press the down arrow button until Quiet Mode appears, and then press
.
.
6 Press the left or right arrow button to scroll through the list of possible settings. Press
at the correct setting.
Submitting Selection appears.
Adjusting Power Saver
To save energy, you can decrease the number of minutes before the printer enters Power Saver mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings, and then click General Settings.
Minimizing your printer's environmental impact
52
3 Click Timeouts.
4 In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it enters
Power Saver mode.
5 Click Submit.
Using the printer control panel
1 Make sure the printer is on and Ready appears.
2 Press
.
3 Press the arrow buttons until Settings appears, and then press
.
4 Press the arrow buttons until General Settings appears, and then press
5 Press the arrow buttons until Timeouts appears, and then press
.
.
6 Press the arrow buttons until Power Saver appears, and then press
.
7 Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver
mode, and then press
.
Adjusting the brightness of the display
To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display.
Available settings range from 1–10. The factory default setting is 5.
Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings, and then click Utilities Menu.
3 In the LCD Brightness box, type in the brightness you want for your display.
4 Click Submit.
Using the printer control panel
1 Make sure the printer is on and Ready appears.
2 Press
.
3 Press the arrow buttons until Settings appears, and then press
.
4 Press the arrow buttons until Utilities Menu appears, and then press
.
5 Press the arrow buttons until LCD Brightness appears, and then press
.
6 Press the arrow buttons to select a setting, and then press
.
Minimizing your printer's environmental impact
53
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more
information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country from the list.
3 Follow the instructions on the computer screen.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose
of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making
it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred
percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used
to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge
and use the pre-paid shipping label. You can also:
1 Visit our Web site at www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country from the list.
3 Follow the instructions on the computer screen.
Minimizing your printer's environmental impact
54
Loading paper and specialty media
This section explains how to load the standard tray (Tray 1), also known as the 550-sheet tray, an optional 550-sheet
tray, an optional 2,000-sheet tray, a multipurpose tray, and an optional 550-sheet specialty media drawer. It also
includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.
Setting the paper size and type
Note: Trays with matching paper size and paper type settings are automatically linked by the printer. When a linked
tray runs out of paper, the printer draws from another tray.
To change the paper size and type settings:
1 Make sure that the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Paper Menu appears, and then press
.
4 Press the down arrow button until Paper Size/Type appears, and then press
5 Press the down arrow button until the correct tray appears, and then press
.
.
6 Press the down arrow button until appears next to the correct size, and then press
.
7 Press the left or right arrow button to scroll through the list of possible paper types. Press
type.
at the correct paper
Submitting Selection appears. The printer returns to the Paper Size/Type.
8 Press
three times to return to the Ready state.
Loading the paper tray
The printer has up to five input sources to select from: the standard tray (Tray 1), also known as the 550-sheet tray,
an optional 550-sheet tray, an optional 2,000-sheet tray, a multipurpose tray, and an optional 550-sheet specialty
media drawer. Load the paper or specialty media used for the majority of print jobs in Tray 1. Proper paper loading
prevents jams and facilitates trouble-free printing.
Note: The C736n, C736dn, and C736dtn model printers will support a total of four optional input sources. The C734n,
C734dn, C734dtn, and C734dnw model printers will support a total of three optional input sources.
Loading paper and specialty media
55
Do not remove trays while a job prints or while Busy blinks on the printer control panel. Doing so may cause a jam.
1 Grasp the handle, and then pull the tray out. Remove the tray completely.
Notice the size indicators on the bottom of the tray. Use these indicators to help position the guides.
2 Squeeze the width guide tabs as shown, and then slide the guide to the correct position for the size of paper
being loaded.
Loading paper and specialty media
56
Notice the load line on the left side of the paper tray: it indicates the maximum height for loading paper.
3 Squeeze the length guide tabs together, and then slide the length guide to the correct position for the size of
paper being loaded.
Note: The length guide has a locking device. To unlock the tray, slide the button on top of the length guide to
the left as shown. To lock the tray once a length has been selected, slide the button back to the right.
4 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
5 Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray as
shown.
Loading paper and specialty media
57
When loading preprinted letterhead for simplex printing, place the header toward the front of the tray.
6 Align the tray, and then reinsert it.
7 If a different type of paper was loaded than the type previously loaded in the tray, then change the paper type
setting for the tray from the printer control panel. For more information, see “Setting the paper size and type” on
page 55.
Loading the multipurpose tray
The multipurpose tray accommodates a variety of media types including envelopes. Media not kept in a tray can be
loaded into the multipurpose tray.
Loading paper and specialty media
58
1
Stack height limiter
2
Tray release latch
3
Paper release lever
4
Size indicators
5
Width guide
6
Width guide release tab
1 Press the tray release latch to the left, and then pull the multipurpose tray down.
Loading paper and specialty media
59
2 Gently pull the extension out until it is fully extended.
3 Prepare a media stack for loading.
• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
Loading paper and specialty media
60
4 Load the media stack with the recommended print side facedown and the top edge entering the printer first.
Note: Load only one size and type of media at a time.
5 Load envelopes with the flap side up and the return address edge entering the printer first.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may severely damage the printer.
6 Make sure the media is as far into the multipurpose tray as it will go with very gentle pushing. Media should lie
flat and fit loosely in the multipurpose tray.
Note: If the media is pushed too far into the multipurpose tray, you must press the paper release lever to remove
it.
7 From the printer control panel, set the Paper Size and Paper Type, and then press
.
The multipurpose tray can be closed when not in use.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the
Standard 550-sheet tray and the multipurpose tray. The Paper Size setting for the Standard 550-sheet tray and the
multipurpose tray must be set manually from the Paper Size menu. The Paper Type setting must be set for all trays
from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from the Paper Size/Type
menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
Loading paper and specialty media
61
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
• Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
• Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the
Standard 550-sheet tray and the multipurpose tray are not automatic; they must be set manually from the Paper
Size menu.
Notes:
• Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The
temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if
an inaccurate Paper Type is selected.
• If the media you have loaded is smaller than the Paper Size setting, then your text or graphics may not fit on the
media.
Loading paper and specialty media
62
Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 220 g/m2 (16 to 58 lb bond) grain long. Paper lighter
than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2
(20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb)
or heavier paper.
Note: Duplex is supported only for 63 g/m2–120 g/m2 (17 lb–32 lb bond) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60 to 135 g/m2 (16 to 36 lb bond) paper, grain long paper is recommended. For papers heavier than 135 g/m2,
grain short is recommended.
Paper and specialty media guide
63
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•
•
•
•
•
Coated papers (erasable bond), synthetic papers, thermal papers
Rough-edged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m2 (16 lb)
Multiple-part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected
by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting
or releasing hazardous emissions.
Paper and specialty media guide
64
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically
for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study
demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However,
no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found
no reason to discourage the use of today's recycled office papers, but generally the following property guidelines
apply to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in
laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Paper and specialty media guide
65
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper input sources and the types of paper they
support.
Note: To use a paper size that is unlisted, configure a Universal Paper Size.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com/publications.
Supported paper sizes
Measurements apply to simplex (one-sided) printing only. For duplex (two-sided) printing, the minimum size is
139.7 x 210 mm (5.50 x 8.27 in.).
Paper size
Dimensions
Standard
Optional
550-sheet
550-sheet
tray (Tray 1) tray
Optional
2,000-sheet
tray
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5
148 x 210 mm
(5.83 x 8.27 in.)
A6
105 x 148 mm (4.13 X
x 5.83 in.)
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (México)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
X
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
Multipurpose
tray
Optional
550-sheet
specialty
media drawer
X
X
X
X
X
X
X
*This size setting formats the envelope for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.
**Supported by C734 model printers only.
***Supported by C736 model printers only.
Paper and specialty media guide
66
Paper size
Dimensions
Standard
Optional
550-sheet
550-sheet
tray (Tray 1) tray
Universal
148 x 210 mm to
215.9 x 355.6 mm
Note: Turn size
(5.83 x 8.27 in. to
sensing off to
support universal 8.5 x 14 in.)
sizes that are
76.2 x 127 mm
close to standard (3 x 5 in.) to
media sizes.
215.9 x 355.6
mm (8.5 x 14 in.)
Optional
2,000-sheet
tray
Multipurpose
tray
Optional
550-sheet
specialty
media drawer
X
X
X
X
X
X
X
X
76.2 x 127 mm
X
(3 x 5 in.) to
215.9 x 1219.2
mm (8.5 x 48 in.)***
X
X
X
76.2 x 127 mm
(3 x 5 in.) to
215.9 x 914.4
mm (8.5 x 36 in.)**
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X
X
X
9 Envelope
98.4 x 226.1 mm
(3.875 x 8.9 in.)
X
X
X
Com 10
Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
X
X
X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
X
X
X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
X
X
X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
X
X
X
X
X
X
Other Envelope* 85.7 x 165 mm to
215.9 x 355.6 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)
*This size setting formats the envelope for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.
**Supported by C734 model printers only.
***Supported by C736 model printers only.
Supported paper types and weights
The printer engine supports 60–220 g/m2 (16–58 lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guide
67
Paper type
Standard
550-sheet tray
(Tray 1)
Optional
550-sheet tray
Optional
Multipurpose
2,000-sheet tray tray
Paper
Card stock
X
Transparencies*
X
Labels
X
Glossy paper
X
Envelopes
*
X
X
X
Do not use inkjet or 3M CG3710 transparencies.
Paper and specialty media guide
68
Optional
550-sheet
specialty media
drawer
Printing
This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper."
Printing a document
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a With a document open, click File ª Print.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.
Printing specialty documents
Printing on letterhead
1 Load letterhead into a tray or drawer.
2 From the printer control panel, set the Paper Type to Letterhead. See “Setting the paper size and type” on
page 55 for more information.
3 Do one of the following:
Printing
69
For Windows users
a
b
c
d
e
f
With a document open, click File ª Print.
Click Properties, Preferences, Options, or Setup.
From the Form Source list box, select the source containing the letterhead.
From the Form Type list box, select Letterhead.
From the Form Size list box, select the letterhead size.
Click OK, and then click Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog.
1 With a document open, choose File ª Page Setup.
2 From the “Format for” pop-up menu, choose the printer that you want to use.
3 From the Paper Size pop-up menu, choose a paper size that matches the size of the letterhead paper, then
create a custom size.
b Customize the settings as needed in the Print dialog.
1 With a document open, click File ª Print.
2 From the Printer pop-up menu, choose the printer that you want to use.
3 From the third pop-up menu from the top, choose Quality & Media.
4 From the Paper type pop-up menu, choose a paper type.
5 From the Print Quality menu, choose a print quality other than Quick Print.
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or process
•
•
•
•
Standard 550-sheet tray
Optional 550-sheet tray
Print side
Paper orientation
Preprinted letterhead design is The top edge of the sheet with the logo is placed at the
placed faceup.
front of the tray.
Optional 2,000-sheet tray
Optional 550-sheet
specialty media drawer
Duplex (two-sided) printing
from trays
Preprinted letterhead design is The top edge of the sheet with the logo is placed at the
placed facedown.
back of the tray.
Multipurpose tray (simplex
printing)
Preprinted letterhead design is The top edge of the sheet with the logo should enter
placed facedown.
the multipurpose tray first.
Multipurpose tray (duplex
printing)
Preprinted letterhead design is The top edge of the sheet with the logo should enter
placed faceup.
the multipurpose tray last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
Printing
70
When printing on transparencies:
• Feed transparencies from any tray or drawer, except the Optional 2,000-sheet tray.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 170°C (338°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark part number 12A8240 for letter-size transparencies and Lexmark part number 12A8241
for A4-size transparencies.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 190°C (374°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed
90 g/m2 (24 lb bond) weight.
• Use only new envelopes.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments,
and prolonged vinyl label usage may reduce fuser life.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at www.lexmark.com/publications.
Printing
71
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 190°C (374°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper-handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 190°C (374°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing confidential and other held jobs
Holding jobs in the printer
When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job
in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the
printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Printing
72
Job type
Description
Confidential
When you send a Confidential print job to the printer, you must create a PIN in
Print Properties. The PIN must be four digits using the numbers 0–9. The job is
held in printer memory until you enter the PIN from the printer control panel and
choose to print or delete the job.
Verify
When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see
if it is satisfactory before printing the remaining copies. Once all copies are
printed, the job is automatically deleted from printer memory.
Reserve
When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory
until you delete it from the Held Jobs menu.
Repeat
When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You
can print additional copies as long as the job remains stored in memory.
Printing confidential and other held jobs
Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs
continue to be held in the printer until you choose to delete them.
For Windows Users
1 With a document open, click File ª Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Other Options, and then click Print and Hold.
4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a four-digit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 From the printer control panel, press the down arrow button until Held jobs appears, and then press
7 Press the down arrow button until
appears next to your user name, and then press
8 Press the down arrow button until
appears next to the job type or job name, and then press
.
.
If you selected a job name, proceed to step 11 on page 73.
9 After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
• To re-enter the PIN, make sure Try again appears, and then press .
• To cancel the PIN, press the down arrow button until Cancel appears, and then press
.
10 Press the down arrow button until
appears next to the job you want to print, and then press
11 Press the down arrow button until
appears next to the number of copies you want to print, and then press
.
Note: Use the keypad to enter a number if necessary.
Printing
73
.
.
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options, Copies & Pages, or General pop-up menu, choose Job Routing.
3 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a four-digit PIN.
4 Click Print, and then go to the printer to release the job.
5 From the printer control panel, press the down arrow button until Held jobs appears, and then press
6 Press the down arrow button until
appears next to your user name, and then press
7 Press the down arrow button until
appears next to the job type or job name, and then press
.
.
If you selected a job name, proceed to step 10 on page 74.
8 After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
• To re-enter the PIN, make sure Try again appears, and then press .
• To cancel the PIN, press the down arrow button until Cancel appears, and then press
9 Press the down arrow button until
10 Press the down arrow button until
appears next to the job you want to print, and then press
.
.
appears next to the number of copies you want to print, and then press
.
Note: Use the keypad to enter a number if necessary.
Printing
74
.
Printing from a flash drive
A flash drive port is located on the printer control panel. Insert a flash drive to print supported file types. Supported
file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx.
Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site
at www.lexmark.com.
Notes:
• High-speed flash drives must support the full-speed USB standard. Flash drives supporting only USB low-speed
capabilities are not supported.
• Flash drives must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New
Technology File System) or any other file system are not supported.
• Before printing an encrypted .pdf file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
To print from a flash drive:
1 Make sure the printer is on and Ready appears.
2 Insert a flash drive into the flash drive port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores it.
• If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the
other jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
3 Press the down arrow button until
appears next to the document you want to print, and then press
.
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4 Press
job.
to print one copy, or enter the number of copies using the keypad, and then press
to initiate the print
If you leave the flash drive in the printer after leaving the initial USB menu screen, you can still print .pdf's from
the flash drive as held jobs.
Printing
75
Printing photos from a PictBridge-enabled digital
camera
You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and
print photos.
1 Insert one end of the USB cable into the camera.
Note: Use only the USB cable that came with your camera.
2 Insert the other end of the USB cable into the USB port on the front of the printer.
Notes:
• Make sure the PictBridge-enabled digital camera is set to the correct USB mode. See the camera
documentation for more information.
• If the PictBridge connection is successful, then a confirmation message appears on the printer display.
3 Follow the instructions on the camera to select and print photos.
Note: If the printer is turned off while the camera is connected, then you must disconnect and then reconnect the
camera.
Printing information pages
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Reports appears, and then press
.
4 Press the down arrow button until Print Fonts appears, and then press
5 Press the down arrow button until
.
appears next to PCL Fonts or PostScript Fonts, and then press
.
After the font sample list prints, Ready appears.
Printing
76
Printing a directory list
A directory list shows the resources stored in flash memory or on the hard disk.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until Reports appears, and then press
.
4 Press the down arrow button until Print Directory appears, and then press
.
After the directory list prints, Ready appears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down
and the right arrow button while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4 Press the down arrow button until Prt Quality Pgs appears, and then press
.
The print quality test pages print.
5 Press the down arrow button until Exit Config Menu appears, and then press
.
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Canceling a print job
There are several methods for canceling a print job. The following sections explain how to cancel a print job from
the printer control panel, or from a computer depending on the operating system.
Canceling a print job from the printer control panel
If the job is formatting or already printing, and Cancel a job appears on the first line of the display:
1 Press the arrow buttons until Cancel appears.
A list of jobs appears.
2 Press the arrow buttons until
appears next to the job you want to cancel, and then press
.
Canceling <file name> appears.
Note: Once a print job is sent, to easily cancel a job, press
until Cancel a job appears, and then press .
. The Stopped screen appears. Press the arrow buttons
Canceling a print job from the computer
To cancel a print job, do one of the following:
Printing
77
For Windows users
1 Click
, or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Double-click the printer icon.
5 Select the job to cancel.
6 From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Double-click the printer icon.
4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
Printing in black and white
To print all text and graphics using only the black toner cartridge, set the printer to Black Only.
Note: The printer driver is capable of overriding this setting.
1 From the printer control panel, press
.
2 Press the down arrow button until Settings appears, and then press
.
3 Press the down arrow button until Quality Menu appears, and then press
Printing
78
.
4 Press the down arrow button until Print Mode appears, and then press
.
5 Press the down arrow button until Black Only appears, and then press
.
Submitting selection appears.
Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield
is the factory default setting.
• Max Speed—Prints in color mode unless black only is selected by the driver. Prints in black only mode if the black
only driver setting is selected.
• Max Yield—Switches from black to color mode based on the color content found on each page. Frequent color
mode switching can result in slower printing if the content of pages is mixed.
To specify the setting:
1 Open a Web browser.
2 In the address bar, type the network printer or print server IP address, and then press Enter.
3 Click Configuration.
4 Click Print Settings.
5 Click Setup Menu.
6 From the Printer Usage list, select Max Speed or Max Yield.
7 Click Submit.
Printing
79
Clearing jams
By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For
more information, see “Avoiding jams” on page 80. If jams do occur, follow the steps outlined in this chapter.
To resolve the jam messages, you must clear the entire paper path, and press to clear the message and resume
printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the
Auto setting does not guarantee the page will print.
Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold
the pages is needed for other printer tasks.
Avoiding jams
The following hints can help you avoid jams:
• Use only recommended paper or specialty media.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com/publications.
•
•
•
•
•
•
•
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Do not load wrinkled, creased, damp, or curled paper.
Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Store the paper in an appropriate environment.
Do not remove trays while the printer is printing. Wait for Load tray <x> or Ready to appear before removing
a tray.
• Do not load the multipurpose tray while the printer is printing. Load the tray prior to printing, or wait for Load
Multipurpose tray with <x> to appear.
•
•
•
•
Push all trays in firmly after loading paper.
Make sure the guides in the trays are properly positioned.
Make sure all paper sizes and paper types are set correctly in the printer control panel menu.
Make sure all printer cables are attached correctly. For more information, see the setup documentation.
Understanding jam messages
The following table lists the jam messages that can occur.
Message
See
200.yy Paper jam, check [area name]. Leave paper in bin. “200 paper jams” on page 81
200.yy Paper jam, [x] pages jammed. Leave paper in bin. “200 or 201 paper jam” on page 82
“201 paper jam” on page 83
Clearing jams
80
Message
See
201.yy Paper jam, check [area name]. Leave paper in bin. “200 paper jams” on page 81
201.yy Paper jam, [x] pages jammed. Leave paper in bin. “200 or 201 paper jam” on page 82
“201 paper jam” on page 83
202.yy Paper jam, check [area name]. Leave paper in bin. “202 paper jam” on page 84
202.yy Paper jam, [x] pages jammed. Leave paper in bin.
203.yy Paper jam, check [area name]. Leave paper in bin. “203 paper jam” on page 86
203.yy Paper jam, [x] pages jammed. Leave paper in bin.
230.yy Paper jam, [area name]. Leave paper in bin.
“230 paper jam” on page 87
230.yy Paper jam, [x] pages jammed. Leave paper in bin.
241.yy Paper jam, check [area name]. Leave paper in bin. “240 paper jam” on page 88
241.yy Paper jam, [x] pages jammed. Leave paper in bin.
24n.yy Paper jam, check [area name]. Leave paper in bin. “240 paper jam” on page 88
24n.yy Paper jam, [x] pages jammed. Leave paper in bin.
250.yy Paper jam, check [area name]. Leave paper in bin. “250 paper jam” on page 90
250.yy Paper jam, [x] pages jammed. Leave paper in bin.
200 paper jams
If paper jams behind the inner door, but not under the photoconductor units, 200.xx Paper jam appears.
Note: To avoid overexposing the photoconductor units, do not leave the front door open longer than 10 minutes.
1 Open the front door.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the
fuser to cool before clearing jams from this area.
2 Pull the jammed paper up and out to remove it from behind the toner cartridge area.
Note: Make sure all paper fragments are removed.
3 Close the front door.
4 Press
.
Clearing jams
81
200 or 201 paper jam
If paper jams under the photoconductor units, 200.xx Paper jam or 201.xx Paper jam may appear.
1 Open the front door.
Note: To avoid overexposing the photoconductor units, do not leave the front door open longer than 10 minutes.
2 Pull the paper forward if it is lodged under the photoconductor units.
Note: You may need to remove the photoconductor units if the paper is lodged too tightly under them.
3 Remove each photoconductor unit, and place it on a flat surface.
4 Remove the jammed paper, and then replace each photoconductor unit.
5 Close the front door.
6 Press
from the printer control panel.
Clearing jams
82
201 paper jam
If paper is jammed under the fuser or the top cover, 201.xx Paper jam appears.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser
to cool before clearing jams from this area.
1 Open the front door, and then open the top cover.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open
longer than 10 minutes.
2 Determine where the jam is located:
a If paper is visible under the fuser, grasp it on each side and pull it forward.
b If paper is not visible, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so may cause your fingers
to touch the roller underneath the fuser unit. Touching the fuser roller will damage the fuser.
1 Turn the screws on the fuser unit to the left to loosen them.
2 Lift the handholds on each side of the fuser unit, and then pull forward to remove it.
3 Remove the jammed paper.
Clearing jams
83
4 Align the fuser unit using the handholds on each side, and place it back into the printer.
5 Turn the screws to the right to securely fasten the fuser unit.
c Close the top cover, and then close the front door.
d Press .
202 paper jam
If paper is jammed both under the fuser unit and in the slot behind the fuser unit, then 202.xx Paper jam appears.
If the paper is visible in the standard exit bin, then grasp the paper and pull it away from the bin.
Paper jam under the fuser unit
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open longer
than 10 minutes.
Clearing jams
84
1 Open the front door, and then open the top cover.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the
fuser to cool before clearing jams from this area.
2 Grasp the paper on each side and pull it forward.
3 Close the top cover, and then close the front door.
4 Press
.
Paper jam behind the fuser unit
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open longer
than 10 minutes.
1 Open the front door, and then open the top cover.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the
fuser to cool before clearing jams from this area.
2 If the paper is jammed behind the fuser, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so may cause your fingers to
touch the roller underneath the fuser unit. Touching the fuser roller will damage the fuser.
a Turn the screws on the fuser unit to the left to loosen them.
b Lift the handholds on each side of the fuser unit, and then pull forward to remove it.
c Place the fuser unit on a flat surface.
Clearing jams
85
3 Pull the paper gently out of the printer or up toward the standard exit bin to remove it.
4 Reinstall the fuser unit.
a Align the fuser unit using the handholds on each side, and place it back into the printer.
b Turn the screws to the right to fasten the fuser unit securely.
5 Close the top cover, and then close the front door.
6 Press
.
203 paper jam
If paper is jammed under the rollers near the fuser, or in the standard exit bin 203.xx Paper jam appears.
1 Grasp paper that is visible in the standard exit bin and pull it away from the bin.
2 Open the front door, and then open the top cover.
Clearing jams
86
3 Grasp the paper on each side, and pull it out gently.
4 Close the top cover, and then close the front door.
5 Press
.
230 paper jam
If paper is jammed between the front door and Tray 1, 230.xx Paper jam appears.
1 Remove Tray 1.
2 Open the front door.
3 Pull straight up to remove the jammed paper.
4 Pull out on the release tabs to allow the front door to split.
5 Pull straight out to remove any jammed paper.
Clearing jams
87
6 Close the front door.
7 Reinsert Tray 1.
8 Press
.
240 paper jam
If paper is jammed in Tray 1, 241.xx Paper jam appears. If paper is jammed in any of the optional trays, 24n.xx
Paper jam appears.
Paper jammed in Tray 1
1 Open Tray 1, and then pull the jammed pages straight up and out.
2 Close Tray 1.
3 Press
.
Clearing jams
88
Paper jammed in front of Tray 1
1 Open Tray 1, and then pull the jammed pages up and out.
2 Close Tray 1.
3 Press
.
Paper jammed in one of the optional trays
If the jammed pages are located in one of the optional trays, follow the appropriate steps below to remove the pages.
1 Open the specified optional tray, and pull the jammed pages out as illustrated.
Clearing jams
89
2 Close the specified optional tray.
3 Press
.
250 paper jam
If paper is jammed in the multipurpose tray, 250.xx Paper jam appears.
1 Press the paper release lever, and then remove the jammed pages from the multipurpose tray.
2 Load new paper into the multipurpose tray.
3 Press
.
Clearing jams
90
Understanding printer menus
Menus list
A number of menus are available to make it easy for you to change printer settings. This diagram shows the items
available under each menu.
Supplies
Paper Menu
Reports
Settings
Replace Supply
Default Source
Menu Settings Page
General Settings
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Cyan Photoconductor
Magenta Photoconductor
Yellow Photoconductor
Black Photoconductor
Waste Toner Box
Fuser
Transfer Module
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Device Statistics
Network Setup Page
Network <x> Setup Page
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
PictBridge Menu
Flash Drive Menu
Wireless Setup Page1
Profiles List
Netware Setup Page
Print Fonts
Print Directory
Asset Report
Security
Network/Ports
Help
Miscellaneous Security Setting
Confidential Print
Disk Wiping
Security Audit Log
Set Date/Time
Active NIC
Print All
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
1Only
Network2
Standard
Standard USB
Parallel <x>
Serial <x>
SMTP Setup
appears on wireless models.
2Depending
on the printer setup, this menu item appears as Standard Network, Wireless Network, or Network <x>.
Understanding printer menus
91
Supplies menu
Menu item
Description
Replace Supply
All
Cyan Photoconductor
Magenta Photoconductor
Yellow Photoconductor
Black Photoconductor
Provides the option to reset the supply counter for the
photoconductor just replaced, or for all photoconductors
Select the photoconductor, and then select Yes or No:
Cyan, Magenta, Yellow, or Black Cartridge
Low
Invalid
Replace
Missing or Defective
OK
Uncalibrated
Unsupported
Shows the status of the toner cartridges
• Select Yes to reset the supply counter.
• Select No to exit.
Note: A supply counter must be reset manually after a
photoconductor is replaced.
Cyan, Magenta, Yellow, or Black Photoconductor Shows the status of the cyan, yellow, and magenta
photoconductors
Life Warning
Replace
Missing
OK
Black Photoconductor
Life Warning
Replace
Missing
OK
Shows the status of the black photoconductor
Waste Toner Box
Near Full
Replace
Missing
OK
Shows the status of the waste toner box
Fuser
Life Warning
Replace
Missing
OK
Shows the status of the fuser
Transfer module
Life Warning
Replace
Missing
OK
Shows the status of the transfer module
Understanding printer menus
92
Paper menu
Default Source menu
Menu item
Description
Default Source
Tray <x>
Multipurpose tray
Sets a default paper source for all print jobs
Notes:
• From the Paper menu, Configure Multipurpose tray must be set to
Cassette for Multipurpose tray to appear as a menu setting.
• Tray 1 (standard tray) is the factory default setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using the linked tray.
Paper Size/Type menu
Menu item
Description
Tray <x> Size
A4
A5
A6
JIS B5
Legal
Letter
Executive
Oficio (México)
Folio
Statement
Universal
Specifies the paper size loaded in each tray
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• For trays with automatic size sensing, only the size detected by the
hardware appears.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using the linked tray.
Note: Only installed trays are listed in this menu.
Understanding printer menus
93
Menu item
Description
Tray <x> Type
Plain Paper
Card Stock
Transparency
Glossy
Heavy Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough Paper
Recycled
Custom Type <x>
Specifies the type of paper loaded in each tray
Multipurpose Tray Size
A4
A5
A6
Executive
Oficio (México)
Folio
JIS B5
Legal
Letter
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specifies the paper size loaded in the multipurpose tray
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
• If available, a user-defined name will appear instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking.
Notes:
• From the Paper menu, Configure Multipurpose Tray must be set to
Cassette for Multipurpose Tray to appear as a menu setting.
• Letter is the US factory default setting. A4 is the international factory
default setting.
Note: Only installed trays are listed in this menu.
Understanding printer menus
94
Menu item
Description
Multipurpose Tray Type
Plain Paper
Card Stock
Transparency
Glossy
Heavy Glossy
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough Paper
Recycled
Custom Type <x>
Specifies the type of paper loaded in the multipurpose tray
Manual Paper Size
A4
A5
JIS B5
Letter
Legal
Executive
Folio
Statement
Universal
Specifies the size of the paper being manually loaded
Manual Paper Type
Paper
Card Stock
Transparencies
Glossy paper
Heavy Glossy
Labels
Light Paper
Heavy Paper
Rough Paper
Specifies the type of paper being manually loaded
Notes:
• From the Paper menu, Configure Multipurpose Tray must be set to
Cassette for Multipurpose Tray to appear as a menu setting.
• Plain paper is the factory default setting.
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Note: Plain paper is the factory default setting.
Note: Only installed trays are listed in this menu.
Understanding printer menus
95
Menu item
Description
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
C5 Envelope
B5 Envelope
DL Envelope
Other Envelope
Specifies the size of the envelope being manually loaded
Manual Envelope Type
Envelope
Rough Envelope
Custom Type <x>
Specifies the type of envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Configure MP menu
Menu item
Description
Configure MP
Cassette
Manual
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting.
• The Cassette setting configures the multipurpose feeder as an automatic
paper source.
• When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
Substitute Size menu
Menu item
Description
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
Substitutes a specified paper size if the requested paper size is not available
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• The Off setting indicates no size substitutions are allowed.
• Setting a substitution lets the job print without a Change Paper message
appearing.
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Paper Texture menu
Menu item
Description
Plain Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Card Stock Texture
Smooth
Normal
Rough
Specifies the relative texture of the card stock loaded in a specific tray
Transparency Texture
Smooth
Normal
Rough
Specifies the relative texture of the transparencies loaded in a specific tray
Recycled Texture
Smooth
Normal
Rough
Specifies the relative texture of the recycled paper loaded in a specific tray
Glossy Texture
Smooth
Normal
Rough
Specifies the relative texture of the Glossy paper loaded in a specific tray
Labels Texture
Smooth
Normal
Rough
Specifies the relative texture of the labels loaded in a specific tray
Bond Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Rough Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Letterhead Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Note: Normal is the factory default setting.
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Menu item
Description
Preprinted Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Colored Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Light Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Heavy Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Rough Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Custom <x> Texture
Smooth
Normal
Rough
Specifies the relative texture of the custom paper loaded in a specific tray
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Paper Weight menu
Menu item
Description
Plain Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Card Stock Weight
Light
Normal
Heavy
Specifies the relative weight of the card stock loaded in a specific tray
Transparency Weight
Light
Normal
Heavy
Specifies the relative weight of the transparencies loaded in a specific tray
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.
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Menu item
Description
Recycled Weight
Light
Normal
Heavy
Specifies the relative weight of the recycled paper loaded in a specific tray
Glossy Weight
Light
Normal
Heavy
Specifies the relative weight of the Glossy paper loaded in a specific tray
Labels Weight
Light
Normal
Heavy
Specifies the relative weight of the labels loaded in a specific tray
Bond Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Envelope Weight
Light
Normal
Heavy
Specifies the relative weight of the envelopes loaded in a specific tray
Letterhead Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Preprinted Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Colored Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Custom <x> Weight
Light
Normal
Heavy
Specifies the relative weight of the custom paper loaded in a specific tray
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
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Paper Loading menu
Menu item
Description
Recycled Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Recycled as the paper type
Glossy Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Glossy as the paper type
Letterhead Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Letterhead as the paper type
Preprinted Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Preprinted as the paper type
Colored Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Colored as the paper type
Custom <x> Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Custom <x> as the paper type
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Notes:
• Off is the factory default setting.
• Custom <x> Loading is available only if the custom type is
supported.
Notes:
• Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print
Properties.
• If Duplex is selected, then all print jobs are sent through the duplex unit including 1-sided jobs.
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Custom Types menu
Menu item
Description
Custom Type <x>
Paper
Card Stock
Glossy
Heavy Glossy
Light Paper
Heavy Paper
Rough Paper
Recycled
Transparency
Labels
Envelope
Rough Envelope
Associates a paper or specialty media type with a factory default Custom
Type <x> name or a user-defined Custom Name created from the
Embedded Web Server or MarkVisionTM Professional
Recycled
Paper
Card Stock
Transparency
Labels
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose tray in order to print from that source.
Notes:
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose tray in order to print from that source.
Universal Setup menu
These menu items are used to specify the height and width of the Universal Paper Size. The Universal Paper Size is a
user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as
support for duplex printing and printing multiple pages on one sheet.
Menu item
Description
Units of Measure
Inches
Millimeters
Identifies the units of measure
Portrait Width
3–8.5 inches
76–216 mm
Sets the portrait width
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased
in 0.01-inch increments.
• 216 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
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Menu item
Description
Portrait Height
3–14.17 inches
76–360 mm
Sets the portrait height
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 356 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.
Reports menu
Reports menu
Menu item
Description
Menu Settings Page
Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Note: The page prints when this item is selected.
Device Statistics
Prints a report containing printer statistics such as supply information and
details about printed pages
Note: The page prints when this item is selected.
Network Setup Page
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
• This menu item appears only for network printers or printers connected to
print servers.
• The page prints when this item is selected.
Network <x> Setup Page
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
• This selection is available when more than one network option is installed.
• This menu item appears only for network printers or printers connected to
print servers.
• The page prints when this item is selected.
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Menu item
Description
Wireless Setup Page
Prints a report containing information about the wireless network settings, such
as TCP/IP address information
Notes:
• This menu item appears only for printers with an optional wireless print
server installed.
• The page prints when this item is selected.
Profiles List
Prints a list of profiles stored in the printer
Note: The page prints when this item is selected.
NetWare Setup Page
Prints a report containing NetWare-specific information about the network
settings
Notes:
• This menu item appears only for printers with an internal print server
installed.
• The page prints when this item is selected.
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report of all the fonts available for the printer language currently set in
the printer
Print Directory
Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Note: A separate list is available for PCL and PostScript emulations.
Notes:
• Job Buffer Size must be set to 100%.
• The optional flash memory or printer hard disk must be installed correctly
and working properly.
• The page prints when this item is selected.
Asset Report
Prints a report containing each piece of printer asset information, such as the
serial number and model name.
Note: The page prints when this item is selected.
Network/Ports menu
Active NIC menu
Menu item
Description
Active NIC
Auto
<list of available network cards>
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.
Standard Network or Network <x> menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
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Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
NPA Mode
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Network Buffer
Auto
3K to <maximum size allowed>
Sets the size of the network input buffer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1-K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or reduce
the size of the parallel, serial, and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
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Menu item
Description
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing. This menu only
appears if a formatted disk is installed.
Notes:
• Off is the factory default setting.
• The On value buffers jobs on the printer hard disk. This menu selection appears
only when a formatted disk is installed and is not defective.
• The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Std Network Setup
Reports or Network Reports
Network Card
TCP/IP
IPv6
AppleTalk
NetWare
LexLink
For descriptions and settings of the network setup menus, see the following:
Net <x> Setup
Reports or Network Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
NetWare
LexLink
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
“Network Reports menu” on page 105
•
•
•
•
•
•
•
•
“Network Card menu” on page 106
“TCP/IP menu” on page 106
“IPv6 menu” on page 107
“Wireless menu” on page 108
“AppleTalk menu” on page 108
“NetWare menu” on page 109
“LexLink menu” on page 110
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Network Reports menu
This menu is available from the Network/Ports menu:
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105
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports or
Network Reports
Menu item
Description
Print Setup Page
Prints a report containing information about the current network setup
Print NetWare Setup Page Notes:
• The Setup Page contains information about the network printer settings, such as
the TCP/IP address.
• The NetWare Setup Page menu item appears only on models that support NetWare
and shows information about NetWare settings.
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Network Card
Menu item
Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed
Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0-225 seconds
Sets the amount of time in seconds that a network print job can take before it
is canceled
Notes:
• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page
Off
On
Allows the printer to print a banner page.
Note: Off is the factory default setting.
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
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Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª TCP/IP
Menu item
Description
Activate
On
Off
Activates TCP/IP
View Hostname
Lets you view the current TCP/IP hostname
Note: On is the factory default setting.
Note: This can be changed only from the Embedded Web Server.
IP Address
Lets you view or change the current TCP/IP Address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask
Lets you view or change the current TCP/IP Netmask
Gateway
Lets you view or change the current TCP/IP Gateway
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Enable RARP
On
Off
Specifies the RARP address assignment setting
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
AutoIP
Yes
No
Specifies the Zero Configuration Networking setting
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows you to send files to the printer using the
File Transfer Protocol.
Enable HTTP Server
Yes
No
Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.
WINS Server Address
Lets you view or change the current WINS Server Address
DNS Server Address
Lets you view or change the current DNS Server Address
Note: On is the factory default setting.
Note: On is the factory default setting.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
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Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª IPv6
Menu item
Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
View Hostname
View Address
Lets you view the current setting
View Router Address
Enable DHCPv6
On
Off
Note: On is the factory default setting.
Note: On is the factory default setting.
Note: These settings can be changed only from the Embedded Web
Server.
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
This menu is available from the Network/Ports menu:
Network/Ports ª Network <x> ª Net <x> Setup ª Wireless
Menu item
Description
Network Mode
Infrastructure
Ad hoc
Specifies the network mode
Notes:
• Infrastructure mode lets the printer access a network using an access
point.
• Ad hoc is the factory default setting. Ad hoc mode configures the
printer for wireless networking directly between it and a computer.
Compatibility
802.11n
802.11b/g
802.11b/g/n
Specifies the wireless standard for the wireless network
Choose Network
<list of available networks>
Lets you select an available network for the printer to use
View Signal Quality
Lets you view the quality of the wireless connection
View Security Mode
Lets you view the encryption method for the wireless connection.
“Disabled” indicates that the wireless network is not encrypted.
AppleTalk menu
This menu is available from the Network/Ports menu:
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Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª AppleTalk
Menu item
Description
Activate
On
Off
Activates AppleTalk support
View Name
Shows the assigned AppleTalk name
Note: On is the factory default setting.
Note: The name can be changed only from the Embedded Web Server.
View Address
Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.
Set Zone
<list of zones available on the
network>
Provides a list of AppleTalk zones available on the network
Note: The default setting is the default zone for the network. If no default zone
exists, the zone marked with an * is the default setting.
NetWare menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª NetWare
Menu item
Description
Activate
Yes
No
Activates NetWare support
View Login Name
Lets you view the assigned NetWare login name
Note: No is the factory default setting.
Note: This can be changed only from the Embedded Web Server.
Print Mode
Lets you view the assigned NetWare print mode
Note: This can be changed only from the Embedded Web Server.
Network Number
Lets you view the assigned NetWare network number
Note: This can be changed only from the Embedded Web Server.
Select SAP Frames
Ethernet 802.2
Ethernet 802.3
Ethernet Type II
Ethernet SNAP
Enables the Ethernet frame type setting
Packet Burst
Yes
No
Reduces network traffic by allowing the transfer and acknowledgement of
multiple data packets to and from the NetWare server
NSQ/GSQ Mode
Yes
No
Specifies the NSQ/GSQ Mode setting
Note: On is the factory default setting for all menu items.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
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LexLink menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª LexLink menu
Menu item
Description
Activate
On
Off
Activates LexLink support
View Nickname
Lets you view the assigned LexLink nickname
Note: Off is the factory default setting.
Note: The LexLink nickname can be changed only from the Embedded Web
Server.
Standard USB and USB <x> menus
Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if the PS
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if the PCL
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the control panel and then exiting the menus causes
the printer to restart. The menu selection is updated.
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Menu item
Description
Sets the size of the USB input buffer
USB Buffer
Disabled
Notes:
Auto
• Auto is the factory default setting.
3k to <maximum size allowed>
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The USB buffer size value can be changed in 1k increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
• Changing this setting from the control panel and then exiting the menus causes
the printer to restart. The menu selection is updated.
Job Buffering
On
Off
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
• Off is the factory default setting.
• The On setting buffers jobs on the printer hard disk.
• The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
• Changing this setting from the control panel and then exiting the menus causes
the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
ENA Address
Sets the network address information for an external print server that is attached to
the printer using a USB cable
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
Sets the netmask information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Gateway
Sets the gateway information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
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Parallel <x> menu
Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Parallel Buffer
Disabled
Auto
3k to <maximum size allowed>
Sets the size of the parallel input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The parallel buffer size setting can be changed in 1k increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.
• Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
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112
Menu item
Description
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
•
•
•
•
Off is the factory default setting.
The Off setting does not buffer print jobs to the printer hard disk.
The On setting buffers jobs on the printer hard disk.
The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
• Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Advanced Status
On
Off
Enables bidirectional communication through the parallel port
Parallel Protocol
Standard
Fastbytes
Specifies the parallel port protocol
Notes:
• On is the factory default setting.
• The Off setting disables parallel port negotiation.
Notes:
• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
• The Standard setting tries to resolve parallel port communication problems.
Honor Init
On
Off
Determines whether or not the printer honors printer hardware initialization
requests from the computer
Notes:
• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines whether or not the parallel port data is sampled on the leading or
trailing edge of strobe
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
ENA Address
<xxx>.<xxx>.<xxx>.<xxx>
Sets the network address information for an external print server that is attached
to the printer using a USB cable
Note: On is the factory default setting.
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
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Menu item
Description
ENA Netmask
<xxx>.<xxx>.<xxx>.<xxx>
Sets the netmask information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA gateway
<xxx>.<xxx>.<xxx>.<xxx>
Sets the gateway information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Serial <x> menu
Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• When the On setting is used, the printer performs NPA processing. If the data
is not in NPA format, it is rejected as bad data.
• When the Off setting is used, the printer does not perform NPA processing.
• When the Auto setting is used, the printer examines data, determines the
format, and then processes it appropriately.
• Changing this setting from the control panel and then exiting the menus causes
the printer to restart. The menu selection is updated.
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Menu item
Description
Serial Buffer
Disabled
Auto
3k to <maximum size allowed>
Sets the size of the serial input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The serial buffer size setting can be changed in 1k increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
• To increase the maximum size range for the Serial Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
• Changing this setting from the control panel and then exiting the menus causes
the printer to restart. The menu selection is updated.
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
•
•
•
•
Off is the factory default setting.
The Off setting does not buffer print jobs to the hard disk.
The On setting buffers jobs on the printer hard disk.
The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
• Changing this setting from the control panel and then exiting the menus causes
the printer to restart. The menu selection is updated.
Serial Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Robust XON
On
Off
Selects the hardware and software handshaking settings for the serial port
Notes:
•
•
•
•
DTR is the factory default setting.
DTR/DSR is a hardware handshaking setting.
XON/XOFF is a software handshaking setting.
XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Determines whether or not the printer communicates availability to the computer
Notes:
• Off is the factory default setting.
• This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
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Menu item
Description
Baud
1200
2400
4800
9600
19200
38400
57600
115200
138200
172800
230400
345600
Specifies the rate at which data can be received through the serial port
Data Bits
7
8
Specifies the number of data bits that are sent in each transmission frame
Parity
Even
Odd
None
Ignore
Sets the parity for serial input and output data frames
Honor DSR
On
Off
Determines whether the printer uses the DSR Signal. DSR is a handshaking signal
used by most serial cables.
Notes:
• 9600 is the factory default setting.
• 138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1, Serial
Option 2, or Serial Option 3 menus.
Note: 8 is the factory default setting.
Note: None is the factory default setting.
Notes:
• Off is the factory default setting.
• The serial port uses DSR to distinguish data sent by the computer from data
created by electrical noise in the serial cable. The electrical noise can cause stray
characters to print. Select On to prevent stray characters from printing.
SMTP Setup menu
Use the following menu to configure the SMTP server.
Menu item
Description
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
Specifies SMTP server port information
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying
to send the e-mail
Note: 25 is the default SMTP gateway port. Range is 1-65536.
Note: 30 seconds is the factory default setting.
Reply Address
Specifies a reply address of up to 128 characters in e-mail sent by the
printer
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Menu item
Description
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
• Disabled is the factory default setting for Use SSL.
• When the Negotiate setting is used, your SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM-MD5
Digest-MD5
NTLM
Kerberos 5
Specifies the type of user authentication required
Device-Initiated E-mail
None
Use Device SMTP Credentials
Specifies what credentials will be used when communicating to the
SMTP server. Some SMTP servers require credentials in order to send email.
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Notes:
Note: “No authentication required” is the factory default setting.
• None is the factory default setting for Device-Initiated E-mail.
• Device Userid and Device Password are used to log in to the SMTP
server when "Use Device SMTP Credentials" is selected.
Security menu
Miscellaneous menu
Menu item
Description
Panel Logins
Login failures
Failure time frame
Lockout time
Login timeout
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login attempts
can be made before users are locked out. Settings range from 1–60 minutes. 5
minutes is the factory default setting.
• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. Settings range from 0–60 minutes. 5 minutes is the factory
default setting.
• “Login timeout” specifies how long the printer remains idle on the Home screen
before automatically logging the user off. Settings range from 1–900 minutes.
300 minutes is the factory default setting.
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Menu item
Description
Remote Logins
Login failures
Failure time frame
Lockout time
Login timeout
Limits the number and time frames of failed login attempts from a computer before
all remote users are locked out
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login attempts
can be made before users are locked out. Settings range from 1–60 minutes. 5
minutes is the factory default setting.
• “Lockout time” specifies how long a user is locked out after exceeding the login
failures limit. Settings range from 0–60 minutes. 5 minutes is the factory default
setting.
• “Login timeout” specifies how long the remote interface remains idle before
automatically logging the user off. Settings range from 1–900 minutes. 300
minutes is the factory default setting.
Confidential Print menu
Menu item
Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential job stays in the printer before it is deleted
Notes:
• Off is the default setting.
• This menu item appears only if a printer hard disk is installed.
• Once a limit is reached, the jobs for that user name and that PIN are deleted.
Notes:
• Off is the default setting.
• If the Job Expiration setting is changed while confidential jobs reside on the
printer RAM or printer hard disk, the expiration time for those print jobs does
not change to the new default value.
• If the printer is turned off, all confidential jobs held in printer RAM are deleted.
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Disk Wiping menu
Menu item
Description
Automatic Wiping
Off
On
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Automatic Wiping marks all disk space used by a previous job and does not permit
the file system to reuse this space until it has been sanitized.
Only Automatic Wiping enables users to activate disk wiping without having to take
the printer offline for an extended amount of time.
Notes:
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Off is the default setting.
• Due to the large amount of resources required for Automatic Wiping, activating
this option may decrease printer performance, especially if the printer requires
hard disk space faster than it can be wiped and returned to service.
Manual Wiping
Start now
Do not start now
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Manual Wiping overwrites all disk space that has been used to hold data from a
print job that has been processed (i.e. printed). This type of wipe does not erase any
information related to an unprocessed print job.
Notes:
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• "Do not start now" is the default setting.
• If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.
Automatic Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Single pass is the default setting.
• Highly confidential information should be wiped using the Multiple pass
method only.
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Menu item
Description
Manual Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Both manual and scheduled wiping allow the file system to reuse marked disk space
without first having to wipe it.
Notes:
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Single pass is the default setting.
• Highly confidential information should be wiped using the Multiple Pass
method only.
Scheduled Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Both manual and scheduled wiping allow the file system to reuse marked disk space
without first having to wipe it.
Notes:
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Single pass is the default setting.
• Highly confidential information should be wiped using the Multiple Pass
method only.
• Scheduled wipes are initiated without displaying a user warning or
confirmation message.
Security Audit Log menu
Menu item
Description
Export Log
Enables an authorized user to export the security log
Notes:
• To export the log from the printer control panel, a flash drive must be attached
to the printer.
• From the Embedded Web Server, the log can be downloaded to a computer.
Delete Log
Delete now
Do not delete
Specifies whether audit logs are deleted
Configure Log
Enable Audit
Enable Remote Syslog
Remote Syslog Facility
Severity of events to log
Specifies whether and how the audit logs are created
Note: Delete Now is the factory default setting.
Note: Factory default settings enable the security audit log.
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Set Date/Time menu
Menu item
Description
View Date/Time
Lets you view the current date and time settings for the printer
Set Date/Time
<input date/time>
Note: Date/Time is set in YYYY-MM-DD HH:MM format.
Time Zone
<list of time zones>
Note: GMT is the factory default setting.
Observe DST
On
Off
Note: On is the factory default setting and uses the applicable Daylight Saving Time
associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Note: On is the factory default setting.
Settings menu
General Settings menu
Menu item
Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
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Menu item
Description
Eco-Mode
Off
Energy
Energy/Paper
Paper
Minimizes the use of energy, paper, or specialty media
Notes:
• Off is the factory default setting. Off resets the printer to its
factory default settings.
• The Energy setting minimizes the power used by the printer.
Performance may be affected, but print quality is not.
• Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected, but print
quality is not.
• Energy/Paper minimizes the use of power and of paper and
specialty media.
Quiet Mode
Off (Image/Photo)
On (Text/Graphics)
Reduces the amount of noise produced by the printer
Notes:
• Off is the factory default setting. This setting supports the
performance specifications for your printer.
• On configures the printer to produce as little noise as possible.
This setting is best suited for printing text and line graphics.
• For optimal printing of color-rich documents, set Quiet Mode
to Off.
• Selecting Photo from the driver may disable Quiet Mode and
provide better print quality and full speed printing.
Run Initial Setup
Yes
No
Instructs the printer to run the setup wizard
Notes:
• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the
Country select screen, the default becomes No.
Paper Sizes
US
Metric
Notes:
• The initial setting is determined by your Country selection in
the initial setup wizard.
• Changing this setting also changes the Units of Measurement
setting in the Universal Setup menu and the default for each
input source in the Paper Size/Type menu.
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Menu item
Description
Alarms
Alarm Control
Cartridge Alarm
Sets an alarm to sound when the printer requires operator
intervention
Available selections for each alarm type are:
Off
Single
Continuous
Notes:
• Single is the factory default setting for Alarm Control. Single
sounds three quick beeps.
• Off is the factory default setting for Cartridge Alarm. Off
means no alarm will sound.
• Continuous repeats three beeps every 10 seconds.
Timeouts
Job Hold Timeout
5–255
Sets the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to print other jobs in the print queue
Notes:
• 30 seconds is the factory default setting.
• This menu item appears only when a hard disk is installed.
Timeouts
Power Saver
1–240
Sets the amount of time the printer waits after a job is printed
before it goes into a reduced power state
Notes:
• 30 minutes is the factory default setting.
• Lower settings conserve more energy, but may require longer
warm-up times.
• Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in the
room.
• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print with
minimum warm-up time.
Timeouts
Screen Timeout
15–300
Sets the amount of time in seconds the printer waits before
returning the printer display to a Ready state
Timeouts
Print Timeout
Disabled
1–255
Sets the amount of time in seconds the printer waits to receive an
end-of-job message before canceling the remainder of the print
job
Note: 30 seconds is the factory default setting.
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
• Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print jobs.
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123
Menu item
Description
Timeouts
Wait Timeout
Disabled
15–6553515
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
Print Recovery
Auto Continue
Disabled
5–255
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Print Recovery
Jam Recovery
Auto
Specifies whether the printer reprints jammed pages
Note: Disabled is the factory default setting.
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the pages
is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
• Off is the factory default setting. Off prints a partial page when
there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the
entire page prints.
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
• Restore Now returns all printer settings to the factory default
settings except Network/Ports menu settings. All downloads
stored in RAM are deleted. Downloads stored in flash memory
or on a printer hard disk are not affected.
Custom Home Message
None
IP Address
Hostname
Contact Name
Location
Date/Time
Zero Configuration Name
Custom Text 1
Displays information pertaining to the selected Custom Home
Messages on the printer control panel display
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Setup menu
Menu item
Description
Printer Language
PCL Emulation
PS Emulation
Sets the default printer language
Notes:
• PCL emulation uses a PCL interpreter for processing print
jobs. PostScript emulation uses a PS interpreter for processing
print jobs.
• PCL is the factory default printer language.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
On
Off
Specifies that print jobs be removed from the print queue if they
require unavailable printer options or custom settings. They are
stored in a separate print queue, so other jobs print normally.
When the missing information and/or options are obtained, the
stored jobs print.
Notes:
• Off is the factory default setting.
• This menu appears only if a non-Read Only printer hard disk
is installed. This requirement ensures that stored jobs are not
deleted if the printer loses power.
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
• Normal is the factory default setting. When attempting to
print data in the non-printable area defined by the Normal
setting, the printer clips the image at the boundary.
• The Whole Page setting allows the image to be moved into
the non-printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
• The Whole Page setting only affects pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Printer Usage
Max Yield
Max Speed
Sets the printer for a faster print speed or a higher toner yield.
Black Only Mode
Off
On
Sets the printer to print text and graphics using only the black
toner cartridge.
Note: Max Yield is the factory default.
Note: Off is the factory default.
Note: The printer driver is capable of overriding this setting.
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Menu item
Description
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
• RAM is the factory default setting.
• Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.
• Storing downloads in RAM is temporary.
• This menu appears only if a flash and/or disk option is
installed.
Job Accounting
On
Off
Specifies whether the printer stores statistical information about
the most recent print jobs on the hard disk
Notes:
• Off is the factory default setting. Off means the printer does
not store job statistics.
• The statistics include a record of print errors, the print time,
the job size in bytes, the requested paper size and type, the
total number of printed pages, and the total number of copies
requested.
• Job Accounting is available only when a printer hard disk is
installed and working properly. It should not be Read/Write
or Write protected. Job Buffer Size should not be set to 100%.
• Changing this setting from the printer control panel and then
exiting the menus causes the printer to reset. The menu
selection is updated.
Resource Save
On
Off
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• The On setting retains the downloads during language
changes and printer resets. If the printer runs out of memory,
38 Memory Full appears, and downloads are not deleted.
Print All Order
Alphabetically
Newest First
Oldest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:
• Alphabetically is the factory default setting.
• Print jobs always appear in alphabetical order on the printer
control panel.
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Finishing menu
Menu item
Description
Sides (Duplex)
2 sided
1 sided
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Notes:
• 1 sided is the factory default setting.
• To set 2-sided printing from the software program: for Windows users, click
File ª Print, and then click Properties, Preferences, Options, or Setup; for
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop-up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Copies
1–999
Specifies a default number of copies for each print job
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: 1 is the factory default setting.
Note: Do Not Print is the factory default setting.
Notes:
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times specified by the Copies
menu setting.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
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Menu item
Description
Separator Source
Tray <x>
Multipurpose Tray
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Multipurpose Tray to appear as a menu setting.
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies that multiple-page images be printed on one side of a sheet of paper.
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple-page images when using N-up (pages-sides)
Orientation
Auto
Long Edge
Short Edge
Specifies the orientation of a multiple-page sheet
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Long Edge uses landscape.
• Short Edge uses portrait.
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-sides)
Note: None is the factory default setting.
Quality menu
Menu item
Description
Print Mode
Color
Black Only
Specifies whether images are printed in monochrome grayscale or in color
Note: Color is the factory default setting.
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Menu item
Description
Color Correction
Auto
Off
Manual
Adjusts the color output on the printed page
Notes:
• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.
• Off turns off color correction.
• Manual allows customization of the color tables using the settings available from
the Manual Color menu.
• Due to the differences in additive and subtractive colors, certain colors that appear
on computer monitors are impossible to duplicate on the printed page.
Print Resolution
1200 dpi
4800 CQ
Specifies the printed output resolution
Toner Darkness
1–5
Lightens or darkens the printed output
Notes:
• 4800 CQ is the factory default setting.
• 1200 dpi provides the highest resolution output, and increases gloss.
Notes:
• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
• If Print Mode is set to Black Only, a setting of 5 increases toner density and darkness
to all print jobs.
• If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
On
Off
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
• To set Enhance Fine Lines from the software program, with a document open,
click File ª Print, and then click Properties, Preferences, Options, or Setup.
• To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Color Saver
On
Off
Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:
• Off is the factory default setting.
• On overrides Toner Darkness settings.
RGB Brightness
-6–6
Adjusts brightness in color outputs
Notes:
• 0 is the factory default setting.
• -6 is the maximum decrease. 6 is the maximum increase.
• This does not affect files where CMYK color specifications are being used.
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Menu item
Description
RGB Contrast
0–5
Adjusts contrast in color outputs
Notes:
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are being used.
RGB Saturation
0–5
Adjusts saturation in color outputs
Notes:
• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are being used.
Color Balance
Cyan
-5–5
Magenta
-5–5
Yellow
-5–5
Black
-5–5
Reset Defaults
0
Adjusts color in printed output by increasing or decreasing the amount of toner being
used for each color
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer
Note: 0 is the factory default setting.
Notes:
• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.
• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.
Understanding printer menus
130
Menu item
Description
Manual Color
RGB Image
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
RGB Text
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
RGB Graphics
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
Customizes the RGB color conversions
Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off
Customizes the CMYK color conversions
Color Adjust
Initiates a recalibration of color conversion tables and allows the printer to make
adjustments for color variations in output
Notes:
• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB Vivid
applies a color table that increases saturation. This is preferred for business
graphics and text.
• Vivid applies a color conversion table that produces brighter, more saturated
colors.
• Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.
• Off turns off color conversion.
Notes:
• US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.
• Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color output.
• Vivid CMYK increases color saturation for the US CMYK color conversion table.
• Off turns off color conversion.
Notes:
• Calibrating starts when the menu is selected. Calibrating appears on the display
until the process is finished.
• Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.
Understanding printer menus
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Utilities menu
Menu item
Description
Remove Held Jobs
Confidential
Held
Not Restored
All
Removes confidential and held jobs from the printer hard disk
Notes:
• Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, jobs on flash drives, and other types of held jobs are not affected.
• Selecting Not Restored removes all Print and Hold jobs that were not restored
from the disk.
Format Flash
Yes
No
Formats the flash memory. Flash memory refers to the memory added by installing
a flash memory option card in the printer.
Warning—Potential Damage: Do not turn off the printer while the flash memory
is formatting.
Notes:
• A flash memory option card must be installed in the printer and operating
properly for this menu item to be available. The flash memory option card must
not be Read/Write or Write protected.
• Selecting Yes deletes all data stored in flash memory.
• No cancels the format request.
Delete Downloads on Disk
Delete Now
Do Not Delete
Removes downloads from the printer hard disk, including all held Jobs, buffered
jobs, and parked jobs. Job accounting information is not affected.
Job Acct Stat
Print
Clear
Prints a list of all stored job statistics or deletes the information from the printer
hard disk
Note: Delete Now is the default setting.
Notes:
• A printer hard disk must be installed in the printer and operating properly for
this menu item to be available.
• Selecting Print prints a list of statistics.
• Clear deletes all job statistics stored on the printer hard disk.
• The Clear selection will not appear if Job Accounting is set to MarkTrackTM using
NPA.
Hex Trace
Activate
Assists in isolating the source of a print job problem
Notes:
• When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
• To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of black on a page. The estimate
is printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
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Menu item
Description
LCD Contrast
1–10
Adjusts the contrast lighting of the display
Notes:
• 5 is the factory default setting.
• A higher setting makes the display appear lighter.
• A lower setting makes the display appear darker.
LCD Brightness
1–10
Adjusts the brightness of the backlight on the display
Notes:
• 5 is the factory default setting.
• A higher setting makes the display appear lighter.
• A lower setting makes the display appear darker.
XPS menu
Menu item
Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
PDF menu
Menu item
Description
Scale to Fit
Yes
No
Scales page content to fit the selected paper size
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: No is the factory default setting.
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item
Description
Print PS Error
On
Off
Prints a page containing the PostScript error
Note: Off is the factory default setting.
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Menu item
Description
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
• Resident is the factory default setting.
• A formatted flash memory option card or printer hard disk must be
installed in the printer and operating properly for this menu item to be
available.
• The flash memory option or printer hard disk cannot be Read/Write, Write,
or password protected.
• Job Buffer Size must not be set to 100%.
Image Smoothing
On
Off
Enhances the contrast and sharpness of low-resolution images and smooths
their color transitions
Notes:
• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Menu item
Description
Font Source
Resident
Disk
Flash
Download
All
Specifies the set of fonts used by the Font Name menu item
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
• Flash and Disk settings show all fonts resident in that option.
• Flash option must be properly formatted and cannot be Read/Write, Write,
or password protected.
• Download shows all the fonts downloaded into RAM.
• All shows all fonts available to any option.
Font Name
RO Courier
Identifies a specific font and the option where it is stored
Notes:
• RO Courier is the factory default setting.
• RO Courier shows the font name, font ID, and storage location in the
printer. The font source abbreviation is R for Resident, F for Flash, K for Disk,
and D for download.
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Menu item
Description
Symbol Set
10U PC-8
12U PC-850
Specifies the symbol set for each font name
Notes:
• 10U PC-8 is the US factory default setting.
• 12U PC-850 is the international factory default setting.
• A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point equals
approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25-point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
•
•
•
•
10 is the factory default setting.
Pitch refers to the number of fixed-space characters per inch (cpi).
Pitch can be increased or decreased in 0.01-cpi increments.
For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
PCL Emulation Settings
Lines per Page
1–255
60
64
Specifies the number of lines that print on each page
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4-size paper
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
Notes:
• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper
Size and Orientation before setting Lines per Page.
Notes:
• 198 mm is the factory default setting.
• The 203-mm setting sets the width of the page to allow the printing of
eighty 10-pitch characters.
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135
Menu item
Description
PCL Emulation Settings
Auto CR after LF
On
Off
Specifies whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Tray Renumber
View Factory Def
None
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
Notes:
• Off is the factory default setting.
• Setting alterations are duplicated in the PPDS menu.
Notes:
• Off is the factory default setting.
• Setting alterations are duplicated in the PPDS menu.
Notes:
• Off is the factory default setting.
• None is not an available selection. It is only displayed when it is selected
by the PCL 5 interpreter.
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Understanding printer menus
136
HTML menu
Menu item
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Description
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Gothic
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
Sets the default font for HTML documents
Note: The Times font will be used in HTML documents that do not
specify a font.
Menu item
Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1-point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Margin Size
8–255 mm
Sets the page margin for HTML documents
Note: Portrait is the factory default setting.
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1-mm increments.
Understanding printer menus
137
Menu item
Description
Backgrounds
Do Not Print
Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item
Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Invert
On
Off
Inverts bi-tonal monochrome images
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scales the image to fit the selected paper size
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Notes:
• On is the factory default setting.
• The On setting overrides scaling and orientation settings for some images.
Notes:
• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Note: Portrait is the factory default setting.
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138
PictBridge menu
Menu item
Description
Photo Size
Auto
L
2L
Hagaki Postcard
Card Size
100x150 mm
4x6 inches
8x10 inches
Letter
A4
A5
JIS B5
Selects the optimal photo size
Layout
Auto
Off
2 Up
3 Up
4 Up
6 Up
9 Up
12 Up
16 Up
Index Print
Selects the optimal photo layout
Quality
Normal
Draft
Fine
Selects the optimal quality
Notes:
• Auto is the factory default setting.
• If both the printer and the PictBridge-enabled camera have a value for this
setting, the camera value always supersedes the printer value.
Notes:
• Auto is the factory default setting.
• If both the printer and the PictBridge-enabled camera have a value for this
setting, the camera value always supersedes the printer value.
Notes:
• Normal is the factory default setting.
• If both the printer and the PictBridge-enabled camera have a value for this
setting, the camera value always supersedes the printer value.
Paper Source
Multipurpose tray
Tray <x>
Manual Paper
Sets the tray the paper pulls from
Notes:
• Multipurpose tray is the factory default setting.
• If both the printer and the PictBridge-enabled camera have a value for this
setting, the camera value always supersedes the printer value.
Flash Drive menu
Menu item
Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
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139
Menu item
Description
Paper Source
Tray <x>
Manual Feeder
Envelope Feeder
Sets a default paper source for all print jobs
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Sides (Duplex)
2 sided
1 sided
Controls whether the job prints on one side or both sides of the paper
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Note: Tray 1 (standard tray) is the factory default setting.
Notes:
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
Note: 1 sided is the factory default setting.
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Orientation
Auto
Long Edge
Short Edge
Specifies the orientation of a multiple-page sheet
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Long Edge uses landscape.
• Short Edge uses portrait.
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies that multiple-page images be printed on one side of a sheet of paper
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-side)
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Note: None is the factory default setting.
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140
Menu item
Description
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple-page images when using N-up (pages-side)
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi-Purpose Feeder
Envelope Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Multi-Purpose Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Software and Documentation CD.
Menu item
Description
Print All
Prints all the guides
Color Quality Guide
Provides information about adjusting and customizing color printing
Print Quality Guide
Provides information about solving print quality issues
Printing Guide
Provides information about loading paper and other speciality media
Supplies Guide
Provides part numbers for ordering supplies
Media Guide
Provides a list of the paper sizes supported in trays, drawers, and feeders
Print Defects Guide
Provides help in determining the printer part causing a repetitive defect
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141
Menu item
Description
Menu Map
Provides a list of the printer control panel menus and settings
Information Guide
Provides help in locating additional information
Connection Guide
Provides information about connecting the printer locally (USB) or to a network
Moving Guide
Provides instructions for safely moving the printer
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142
Understanding printer messages
When Manual Feeder appears on the display, it refers to the multipurpose tray, which is also referred to as the
multipurpose feeder.
List of status and error messages
Activating Menu Changes
Wait for the message to clear.
Busy
Wait for the message to clear.
Calibrating
Wait for the message to clear.
Cancel not available
Wait for the message to clear.
Canceling
Wait for the message to clear.
Change <src> to <x>
• Press the down arrow button until Continue appears, and then press if the paper was changed.
• Press the down arrow button until Use Current appears, and then press the down arrow button to print on
the paper currently in the printer.
• Cancel the current print job.
• For more information, select Show Me.
Clearing job accounting statistics
Wait for the message to clear.
Close door <x>
1 Press the down arrow button until Show me appears, and then press
An image of the open door appears.
2 Close the specified door.
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143
.
Copies
Enter the desired number of copies.
Defragmenting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Delete/Delete all/Delete all confidential jobs
• Press the down arrow button until Continue appears, and then press
• Press
to delete the job.
to delete the specified job.
Deleting
Wait for the message to clear.
Disabling DLEs
Wait for the message to clear.
Disabling Menus
Wait for the message to clear.
Note: While the menus are disabled, printer settings cannot be changed from the control panel.
Disk Corrupted. Reformat?
The printer attempted to recover a disk, but was not able to do so. Reformat appears. Press
to reformat the disk.
Note: Reformatting the disk deletes all the files currently stored on the disk.
Disk recovery x/y XX% DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is attempting to recover the printer hard disk.
Disk recovery takes place in several phases. The percentage completed during each phase appears on the display.
Enabling Menus
Wait for the message to clear.
Encrypting disk x/y XX% DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is encrypting the printer hard disk.
The percentage completed appears on the display.
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144
Enter PIN
Enter the PIN you created in Print Properties when the confidential job was sent for printing.
Enter PIN to lock
Enter the PIN you created to lock the control panel and prevent menu changes.
Flushing buffer
Wait for the message to clear.
Formatting Disk x/y XX% DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk.
The percentage completed appears on the display.
Formatting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the flash memory.
Insert Tray <x>
Insert the specified tray into the printer.
Internal System Error, Reload Bookmarks
1 Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
2 Reload the bookmarks.
Internal System Error, Reload Security Certificates
• Reload the security certificates.
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
Invalid Engine Code
You need to download valid engine code for the printer.
For more information, visit the Lexmark Web site at www.lexmark.com, or contact customer support.
Note: Engine code may be downloaded while this message appears on the display.
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145
Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Invalid PIN
Enter a valid PIN.
Load multipurpose tray with <x>
• Load the specified paper in the multipurpose tray.
Note: To learn how to load the multipurpose tray, press the down arrow button until Show Me appears, and
then press .
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot
find a tray with the correct paper type and size, then it prints from the default source.
• Cancel the current job.
Load <src> with <x>
• Load the paper tray or other source with the correct paper type and size.
Note: To learn how to load the specified paper source, press the down arrow button until Show Me appears,
and then press .
• Cancel the current job.
Menus are disabled
The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your
system support person for help.
Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job.
Network/Network <x>
The printer is connected to the network.
Network indicates that the printer is using the standard network port built into the printer system board. Network
<x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external
print server.
No held jobs
Wait for the message to clear.
No jobs to cancel
Wait for the message to clear.
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146
Power Saver
The printer is saving power while it waits for the next print job.
• Send a job to print.
• Press to warm the printer to normal operating temperature. Afterwards, Ready appears.
Printer locked, enter PIN to unlock
The control panel is locked. Enter the correct PIN to unlock it.
Printing
Wait for the message to clear.
Programming disk DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming disk appears on the
display.
Programming flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on the
display.
Programming System Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears
on the display.
Reading USB drive DO NOT REMOVE
Wait for the message to clear.
Ready
The printer is ready to receive print jobs.
Remote Management Active DO NOT POWER OFF
The printer settings are being configured. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears
on the display.
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147
Remove all color supplies
The printer is set for Color Lock Out printing in the Config menu. Try one of the following methods:
• Remove all color toner cartridges and photoconductor units.
Note: Do not remove the black toner cartridge or photoconductor unit.
• Press the down arrow button until Continue appears, and then press
Lock Out mode.
to clear the message and print in Color
Remove Packaging Materials
1 Remove all packing material from the printer.
2 Make sure the fuser, transfer module, trays, and supplies are installed correctly.
3 Press the down arrow button until Show Areas appears, and then press
.
A tutorial appears on the display indicating the actions you need to take to complete setup.
Remove paper from standard bin
The standard exit bin has reached its capacity. Remove paper from the standard exit bin to clear the message and
continue printing.
Resetting Fuser Count
Wait for the message to clear.
Resetting the printer
Wait for the message to clear.
Restore Held Jobs?
• Press the down arrow button until Continue appears, and then press
to restore all held jobs stored on the
printer hard disk.
• Press the down arrow button until Do not restore appears, and then press
. No print jobs will be restored.
Restoring Factory Defaults
Wait for the message to clear.
When factory default settings are restored:
• All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
• All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom
settings in the Serial <x>, Network, Infrared, LocalTalk, and USB menus.
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148
Restoring Held Job(s) x/y
• Wait for the message to clear.
• Press the down arrow button until Quit restoring appears, and then press
to delete unrestored held
jobs.
Note: x represents the number of jobs being restored. y represents the total number of jobs to be restored.
Serial <x>
The printer is using a serial cable connection. The serial port is the active communication link.
Some held jobs were not restored
Press the down arrow button until Continue appears, and then press
to delete the specified job.
Some held jobs will not be restored
• Press the down arrow button until Continue appears, and then press
to clear the message and resume
printing.
• Cancel the current job.
Standard Bin Full
Remove the stack of paper from the standard exit bin to clear the message.
Submitting Selection
Wait for the message to clear.
Tray <x> Empty
Load paper in the tray to clear the message.
Tray <x> Low
Load paper in the specified tray to clear the message.
Tray <x> Missing
Insert the specified tray into the printer.
USB/USB <x>
The printer is using a USB cable connection. The USB port is the active communication link.
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149
Waiting
The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional
data.
• Press to print the contents of the buffer.
• Cancel the current print job.
31 Missing or defective <color> cartridge
The specified toner cartridge is either missing or not functioning properly.
• Remove the specified toner cartridge, and then reinstall it.
• Remove the specified toner cartridge, and then install a new one.
32 Replace unsupported <color> cartridge
Remove the specified toner cartridge, and then install a supported one.
34 Incorrect paper type, check <src>
•
•
•
•
Load the appropriate paper or other specialty media in the proper tray.
Check tray length and width guides, and make sure the paper is properly loaded in the tray.
Check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
Check that the paper size is correctly set. For example, if the Multipurpose Tray Size is set to Universal, make sure
the paper is large enough for the data being printed.
• Cancel the current print job.
34 Incorrect paper size, check <src>
• Load the appropriate paper or other specialty media in the proper tray.
• Press the down arrow button until Continue appears, and then press
to clear the message and print the
job using a different paper tray.
• Check tray length and width guides, and make sure the paper is properly loaded in the tray.
• Check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
• Check that the paper size is correctly set. For example, if the Multipurpose Tray Size is set to Universal, make sure
the paper is large enough for the data being printed.
• Cancel the current print job.
34 Short paper
Try one or more of the following:
• Load the appropriate paper in the tray.
• Press the down arrow button until Continue appears, and then press
to clear the message and print the
job using a different paper tray.
• Check the tray length and width guides, and make sure the paper is properly loaded in the tray.
• Check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
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150
• Check that the paper size is correctly set. For example, if the Multipurpose Tray Size is set to Universal, then make
sure the paper is large enough for the data being printed.
• Cancel the current print job.
35 Insufficient memory to support Resource Save feature
• Press the down arrow button until Continue appears, and then press
to disable Resource Save and continue
printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit
the menus to activate the link buffer changes. When Ready appears, enable Resource Save.
• Install additional memory.
37 Insufficient memory for Flash Memory Defragment operation
• Press the down arrow button until Continue appears, and then press
to stop the defragment operation
and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
37 Insufficient memory to collate job
• Press the down arrow button until Continue appears, and then press
to print the portion of the job already
stored and begin collating the rest of the print job.
• Cancel the current print job.
37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Press the down arrow button until Continue appears, and then press
to clear the message.
38 Memory full
• Press the down arrow button until Continue appears, and then press
• Cancel the current print job.
• Install additional printer memory.
to clear the message.
39 Page is too complex to print
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
• Cancel the current print job.
• Install additional printer memory.
51 Defective flash detected
• Press the down arrow button until Continue appears, and then press
printing.
• Cancel the current print job.
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151
to clear the message and continue
52 Flash full
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
• Press the down arrow button until Continue appears, and then press
to stop the defragment operation
and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Network <x> software error
• Press the down arrow button until Continue appears, and then press
• Turn the printer power off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
to continue printing.
54 Serial option <x> error
• Check that the serial cable is connected correctly and is the proper one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
• Press the down arrow button until Continue appears, and then press
• Turn the printer power off and then back on to reset the printer.
to continue printing.
54 Standard network software error
• Press the down arrow button until Continue appears, and then press
• Turn the printer power off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
to continue printing.
55 Unsupported option in slot <x>
1 Turn the printer power off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported optional interface card or internal print server from the printer system board.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer power back on.
56 Parallel port <x> disabled
• Press the down arrow button until Continue appears, and then press
The printer discards any data received through the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
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152
to clear the message.
56 Serial port <x> disabled
• Press the down arrow button until Continue appears, and then press
to clear the message.
The printer discards any data received through the serial port.
• Make sure the Serial Buffer menu item is not set to Disabled.
56 Standard USB port disabled
• Press the down arrow button until Continue appears, and then press
to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu item is not set to Disabled.
56 USB port <x> disabled
• Press the down arrow button until Continue appears, and then press
to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu item is not set to Disabled.
57 Configuration change, held jobs were not restored
Press the down arrow button until Continue appears, and then press
to clear the message.
58 Too many flash options installed
1 Turn the printer power off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer power back on.
58 Too many trays attached
1 Turn the printer power off.
2 Unplug the power cord from the wall outlet.
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer power back on.
61 Remove defective hard disk
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
• Install a different hard disk before performing any operations that require a hard disk.
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153
62 Disk full
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
processing.
• Delete fonts, macros, and other data stored on the hard disk.
• Install a larger hard disk.
63 Unformatted disk
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
• Format the disk.
If the error message remains, the hard disk may be defective and require replacing.
80 Fuser life warning
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
• Order a replacement fuser immediately. When print quality is reduced, install the new fuser using the instruction
sheet that came with the replacement part.
80 Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.
82 Replace waste toner box
The waste toner box is full.
1 Replace the waste toner box using the instruction sheet that came with the replacement part.
2 Clear the paper path.
82 Waste toner box missing
Reinsert the waste toner box into the printer.
82 Waste toner box nearly full
Order a replacement waste toner box immediately.
• To learn how to insert a waste toner box, press the down arrow button until Show Me appears, and then press
.
• Press the down arrow button until Continue appears, and then press
to clear the message and continue
printing.
83 Replace transfer module
Replace the transfer module using the instruction sheet that came with the replacement part.
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154
83 Transfer module life warning
• Press the down arrow button until Continue appears, and then press .
• Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module
using the instruction sheet that came with the replacement part.
83 Transfer module missing
Insert the transfer module into the printer.
84 <color> photoconductor low
1 Press the down arrow button until
Continue appears, and then press
.
2 Order a replacement photoconductor immediately. When print quality is reduced, install the new
photoconductor using the instruction sheet that came with the replacement part.
84 <color> photoconductor nearly low
1 Press the down arrow button until
Continue appears, and then press
.
2 Order a replacement photoconductor immediately. When print quality is reduced, install the new
photoconductor using the instruction sheet that came with the replacement part.
84 Replace <color> photoconductor
Replace the specified color photoconductor using the instruction sheet that came with the replacement part.
88 <color> cartridge low
When this message appears, the toner is low. When the print becomes faded, replace the specified toner cartridge.
• To clear this message and continue printing, press the down arrow button until Continue appears, and then
press
.
88 <color> cartridge nearly low
When this message appears, the toner is low. When the print becomes faded, replace the specified toner cartridge.
• To clear this message and continue printing, press the down arrow button until Continue appears, and then
press
.
88 Replace <color> cartridge
1 The toner cartridge is exhausted. Replace the specified toner cartridge.
Note: To learn how to replace a toner cartridge, press the down arrow until Show Me appears, and then press
.
2 Clear the paper path to clear the message and continue printing.
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155
200–250.yy Paper jam
1 Clear the paper path.
2 After clearing the paper path, press
to resume printing.
900–999 Service <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
1565 Emul Error Load Emul Option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Understanding printer messages
156
Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove paper from the standard exit bin.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the paper support and standard exit bin are dry before beginning a new print job.
Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.
1 Open the front door.
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157
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door
open for more than 10 minutes.
2 Remove all four toner cartridges. Do not remove the photoconductor units for this procedure.
3 Locate the four printhead lenses.
4 Clean the lenses using a can of compressed air.
Warning—Potential Damage: Do not touch the printhead lenses.
5 Reinstall the four toner cartridges.
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158
6 Close the front door.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
•
•
•
•
•
•
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press the down arrow button until
press
Status / Supplies appears, and then
.
3 Press the down arrow button until
View supplies appears, and then press
The status of each supply appears.
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159
.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Open a Web browser.
2 In the address bar, type the IP address of the network printer (for example,192.264.263.17).
3 Press Enter.
The Device Status Page appears. A summary of supply levels is displayed.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Ordering toner cartridges
When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88
Black cartridge low appears, order a new cartridge.
When 88 Replace Cyan cartridge, 88 Replace Magenta cartridge, 88 Replace Yellow
cartridge, or 88 Replace Black cartridge appears, you must replace the specified cartridge.
Estimated cartridge yield is based on the ISO / IEC 19798 standard (with about 5% coverage per color). Extremely low
print coverage (less than 1.25% for a color) for extended periods of time may negatively affect actual yield for that
color and may cause cartridge parts to fail prior to exhaustion of toner.
Ordering photoconductors
When , 84 photoconductor low, or 84 <color> photoconductor nearly low appears, order a
replacement photoconductor.
When 84 Replace <color> photoconductor appears, you must replace the specified photoconductor.
Part name
Part number
Photoconductor
C734X20G
Photoconductor, Multi-Pack
C734X24G
Ordering a fuser or a transfer module
When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement
fuser or a transfer module.
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160
When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new
transfer module. For installation information, see the documentation that came with the part.
Part name
Part number
Fuser
40X5095 (100 volt)
40X5093 (115 volt)
40X5094 (230 volt)
Transfer Module
40X5096
Ordering a waste toner box
When 82 Waste toner box nearly full appears, order a replacement waste toner box. When 82 Replace
waste toner box appears, you must replace the waste toner box.
Note: Waste toner box reuse is not recommended.
Part name
Part number
Waste Toner Box
C734X77G
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161
Replacing Supplies
Replacing a photoconductor
There are three different display messages which may appear when a photoconductor replacement is necessary: 84
Replace <color> photoconductor, 84 <color> photoconductor nearly low, or 84 <color>
photoconductor low.
Note: A replacement photoconductor can be used with any color.
Replacing a photoconductor is a two-part process. First, complete the illustrated steps to replace the photoconductor,
and then reset the life count and clear printer messages.
1 Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductors , do not leave the door open for
more than 10 minutes.
2 Pull the specified photoconductor up, and then slide it to the right to remove it from the printer.
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162
3 Unpack the replacement photoconductor.
4 Align and insert the left end of the photoconductor, and then snap the right end into place.
5 Remove the red packing strip from the top of the photoconductor.
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163
6 Place the old photoconductor into the replacement photoconductor box, and then place the return label on the
box for shipping to Lexmark for recycling.
7 Close the front door.
8 If you see 84 Replace <color> photoconductor, 84 <color> photoconductor nearly
low, or 84 <color> photoconductor low on the printer control panel, press the down arrow button
until Supply Replaced appears, and then press .
Note: Failure to reset the life count may result in degraded print quality.
Replaced <color> photoconductor appears.
Yes appears.
9 Press
to clear the message.
If you are prompted to replace only one photoconductor, then the Ready screen will appear, and the task is complete.
If you are prompted to replace additional photoconductors, repeat Steps 8 and 9 for each additional photoconductor.
After all photoconductors have been replaced, Ready appears, and the task is complete.
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164
If you see Ready on the printer display screen after you have replaced a photoconductor, follow Steps 1 through 7
below.
1 To specify the replaced photoconductor, press
.
Supplies Menu appears.
2 Press
.
Replace Supply appears.
3 Press
.
4 Press the down arrow button until
All, Cyan photoconductor, Magenta photoconductor,
Yellow photoconductor, or Black photoconductor appears, depending on the photoconductor
you just replaced.
5 Press
.
<color> photoconductor replaced appears.
Yes appears.
6 Press
7 Press
.
until Ready appears.
The task is complete.
Replacing a toner cartridge
When 88 Replace <color> cartridge, 88 <color> cartridge nearly low, or 88 <color>
cartridge low appears on the printer control panel, or when print becomes faded, try to extend the life of the
specified cartridge.
1 Open the front door.
Warning—Potential Damage: Make sure the printer is not open for 10 minutes or more to avoid overexposing
the photoconductor units to light.
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165
2 Pull up and out on the green tabs of the specified cartridge to remove it from the printer.
3 Shake the cartridge front to back and side to side to redistribute the toner.
4 Reinsert the cartridge to continue printing.
5 Repeat this process multiple times until printed text and graphics remain faded.
When printed text and graphics remain faded, replace the specified cartridge. Repeat steps 1 and 2, and then
follow the steps below.
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166
6 Unpack a new cartridge.
7 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for
shipping.
8 Shake the new cartridge front to back and side to side to evenly distribute the toner.
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167
9 Remove the red packing strips from the new cartridge.
10 Insert the new cartridge into the printer.
11 Close the front door.
Note: Make sure each cartridge is fully pushed in. If a cartridge is not installed correctly, the printer may issue a
<color> Cartridge Missing message, where <color> is Black, Cyan, Magenta, or Yellow. The printer
may also issue the message Close front door.
If either of these messages appears, follow the steps below to clear the printer control panel message and continue
printing.
1 Open the front door.
2 Remove the specified cartridge.
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168
3 Reinstall the specified cartridge.
4 Close the front door.
5 Check the printer control panel to see if it is clear of messages.
6 Repeat as needed for additional toner cartridge replacement.
Replacing the waste toner box
Replace the waste toner box when 82 Replace waste toner box or 82 Waste toner box nearly
full appears. The printer will not continue printing until the waste toner box is replaced.
1 Unpack the replacement waste toner box, and remove it from its shipping box.
2 Locate the waste toner box release button on the left side of the printer.
3 Press the release button to the left, and pull the waste toner box out to remove it from the printer.
4 Peel the seal from the side of the full waste toner box as shown, and then place it over the hole to seal off the
waste toner box.
5 Place the sealed waste toner box in the recycling bag.
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169
6 Place the bag into the shipping box you just removed the replacement part from.
7 Peel the recycling label off, and place it on the shipping box.
8 Insert the new waste toner box into the printer.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
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170
Follow these guidelines to avoid personal injury or printer damage:
•
•
•
•
Always use at least two people to lift the printer.
Always turn off the printer using the power switch before moving it.
Disconnect all cords and cables from the printer before moving it.
Remove the printer from the options before moving it.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Remove the printer from the options before moving it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Setting the printer up in a new location
When the printer is set up, allow clearance around it as shown.
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171
1
152.4 mm (6.0 in.)
2
101.6 mm (4.0 in.)
3
609.6 mm (24.0 in.)
4
101.6 mm (4.0 in.)
5
304.8 mm (12.0 in.)
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer
172
Administrative support
Finding advanced networking and administrator
information
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking
Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark
Web site at www.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:
•
•
•
•
•
Viewing a virtual display of the printer control panel
Checking the status of the printer supplies
Configuring printer settings
Configuring network settings
Viewing reports
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Notes:
• If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web
Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Checking the virtual display
When the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as an
actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
The virtual display appears in the top left corner of the screen.
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173
Checking the device status
Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the
percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the
device status:
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Device Status.
Setting up e-mail alerts
You can have the printer send you an e-mail when the supplies are getting low or when the paper needs to be
changed, added, or unjammed.
To set up e-mail alerts:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E-mail Alert Setup.
4 Select the items for notification, and type in the e-mail addresses.
5 Click Submit.
Note: See your system support person to set up the e-mail server.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Reports, and then click the type of report you want to view.
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174
Restoring the factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before you
restore the factory default settings. For more information, see “Printing a menu settings page” on page 37.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
1 From the printer control panel, press
.
2 Press the down arrow button until Settings appears, and then press
.
3 Press the down arrow button until General Settings appears, and then press
.
4 Press the down arrow button until Factory Defaults appears, and then press
.
5 Press the down arrow button until Restore Now appears, and then press
Restoring Factory Defaults appears.
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175
.
Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
•
•
•
•
•
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.
Solving printing problems
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Select Print as image.
4 Click OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices,
visit the Lexmark Web site at www.lexmark.com.
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
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176
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If you are using a USB port, make sure you are running a supported operating system and using compatible
printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
• Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View User's Guide and Documentation on the
Software and Documentation CD.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected, check
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
• For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate
documents" check box under the User name text box before entering a PIN number.
• For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
Troubleshooting
177
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press
.
2 Press the down arrow button until Settings appears, and then press
.
3 Press the down arrow button until General Settings appears, and then press
4 Press the down arrow button until Print Recovery appears, and then press
5 Press the down arrow button until Page Protect appears, and then press
6 Press the down arrow button until Off appears, and then press
.
.
.
.
CHANGE ENVIRONMENTAL SETTINGS
When using Eco-Mode or Quiet Mode settings, you may notice a reduction in performance. If you want to change
the settings and need more information, then see “Using Eco-Mode” on page 51 or “Reducing printer noise” on
page 52.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
ARE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY?
• Load the same size and type of paper in each tray.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
Troubleshooting
178
ARE THE PAPER SIZE AND PAPER TYPE SETTINGS THE SAME FOR EACH TRAY?
• Print a menu settings page, and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose tray does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press
.
2 Press the down arrow button until Settings appears, and then press
.
3 Press the down arrow button until General Settings appears, and then press
4 Press the down arrow button until Timeouts appears, and then press
.
5 Press the down arrow button until Print Timeout appears, and then press
6 Press the right arrow button until the desired value appears, and then press
.
.
.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Troubleshooting
179
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Updating available options in the printer driver” on page 38.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Trays / Drawers
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Troubleshooting
180
Internal Solutions Port
If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or
more of the following:
CHECK THE ISP CONNECTIONS
• Make sure the ISP is securely attached to the printer system board.
• Make sure the cable is securely connected to the correct connector.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD
Internal print server
If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct (optional) cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, click Additional on the Software and
Documentation CD, and then select the Networking Guide link under Publications on this CD.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card
Check the USB/parallel interface card connections:
• Make sure the USB/parallel interface card is securely connected to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.
Troubleshooting
181
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and other specialty media. For more information, see the chapter about paper and
specialty media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press
.
Page that jammed does not reprint after you clear the jam
In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1 Press
.
2 Press the down arrow button until Settings appears, and then press
.
3 Press the down arrow button until General Settings appears, and then press
4 Press the down arrow button until Print Recovery appears, and then press
5 Press the down arrow button until Jam Recovery appears, and then press
6 Press the down arrow button until On or Auto appears, and then press
Troubleshooting
182
.
.
.
.
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1 Make sure paper is loaded in Tray 1.
2 Turn the printer off.
3 From the printer control panel, press and hold
and the right arrow button while turning the printer on.
4 Release both buttons when the clock appears, and wait for Config Menu to appear.
5 Press the down arrow button until Prt Quality Pgs appears, and then press
.
The print quality test pages print.
6 Press the down arrow button until Exit Config Menu appears, and then press
.
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Blank pages
Cause
Solution
Packaging materials have not been removed from
the toner cartridge.
Remove the packaging materials from the toner cartridge, and
reinstall it.
Toner is low.
• Remove the toner cartridge from the printer. Shake the
cartridge back and forth several times, and then reinstall it.
• Install a new toner cartridge.
Toner cartridge is defective or empty.
Replace the toner cartridge.
Printer requires servicing.
Call for service.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Troubleshooting
183
Color misregistration
Example
Cause
Solution
Color has shifted outside of the
appropriate area or has been
superimposed over another color area.
1 Recalibrate the printer.
• Perform Color Adjust from the
Quality menu
2 Remove and reinstall the
photoconductor.
3 Adjust the color alignment. For more
information, see “Adjusting the color
alignment” on page 184.
Note: If you have not resolved the
issue, then recalibrate again. If
necessary, adjust the color alignment
again.
Adjusting the color alignment
1 Make sure that the printer is turned off.
2 From the printer control panel, press and hold
and the right arrow button while turning the printer on.
3 Release both buttons when the clock appears.
The printer performs its power-on sequence, and then Config Menu appears.
4 Press the down arrow button until Color Alignment appears, and then press
5 Press
.
again to print the alignment page.
6 Press the down arrow button until Set A appears, and then press
.
7 From the printed sheet, find the straightest of the 20 lines beside the letter A.
8 Press the left arrow button or the right arrow button until that number is displayed, and then press
.
Submitting selection appears.
9 Repeat steps 6 through 8 to align sets A through L.
10 Press
.
11 Press
.
12 Press the down arrow button until Exit Config Menu appears, and then press
.
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Clipped images
Cause
Solution
Guides in the selected tray are set for a different paper size Move the guides in the tray to the proper positions for the size
than what is loaded in the tray.
loaded.
There could be an incorrect page size selected in the driver
or program.
• Specify the correct page size in the driver or program.
• Set the Paper Size to match the media in the tray.
Troubleshooting
184
Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Ghost images
Cause
Solution
The photoconductor is not functioning properly.
• Make sure the Paper Type setting is correct for the media
that you are using.
• Replace the photoconductor.
The paper weight or Paper Weight setting in the Paper
Menu is wrong for the type of paper being used.
Make sure the Paper Type and Paper Weight settings match
the type of paper that you are using.
Toner is low.
Replace the toner cartridge.
Gray background
Cause
Solution
Toner darkness setting is too dark.
Select a different toner darkness setting in the printer software before sending the
job to print.
Toner cartridge is worn or defective. Replace the toner cartridge.
Incorrect margins
Cause
Solution
Guides in the selected tray are set for a different paper
size than what is loaded in the tray.
Move the guides in the tray to the proper positions for the size
loaded.
Auto size sensing is set to Off, but you loaded a different
size paper in a tray. For example, you inserted A4-size
paper into the selected tray but did not set the Paper Size
to A4.
• Set the Paper Size to match the paper size in the tray.
• Specify the correct page size in Print Properties or the
program.
Light colored line, white line, or incorrectly colored line
Example
Cause
Solution
Toner cartridge is defective.
Replace the color cartridge causing the
line.
Photoconductor is defective.
Replace the photoconductor.
Transfer module is defective.
Replace the transfer module.
Troubleshooting
185
Example
Cause
Solution
Printhead lenses are dirty.
Clean the printhead lenses.
Paper curls badly
Cause
Solution
Paper Type and Paper Weight settings are not appropriate for Change the Paper Type and Paper Weight settings to
the type of paper or specialty media that you are using.
match the paper or specialty media loaded in the printer.
Paper has been stored in a high-humidity environment.
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
Print irregularities
Example
Cause
Solution
Paper has absorbed moisture due to high humidity. Load paper from a fresh package into the paper
tray.
You are using paper that does not meet the printer Make sure that the Paper Type and Paper
specifications.
Weight settings match the type of paper that
you are using.
Avoid textured paper with rough finishes.
A toner cartridge, the transfer module, or the fuser is Replace the print cartridge, the transfer module,
worn or defective.
or the fuser.
Print is too dark
Cause
Solution
Printer may not have recalibrated recently.
Perform Color Adjust from the Quality menu.
Toner Darkness setting is too dark, RGB Brightness setting is Select a different Toner Darkness setting, RGB Brightness
too dark, or RGB Contrast setting is too high.
setting, or RGB Contrast setting from Print Properties before
sending the job to print.
Toner cartridge is worn or defective.
Replace the toner cartridge.
Troubleshooting
186
Print is too light
Cause
Solution
Printer may not have recalibrated recently.
Perform Color Adjust from the Quality menu.
Toner Darkness setting is too light, RGB Brightness setting
is too bright, or RGB Contrast setting is too high.
• Select a different Toner Darkness setting, RGB Brightness
setting, or RGB Contrast setting from Print Properties
before sending the job to print.
• Adjust the color quality settings in the Quality menu.
You are using paper that does not meet the printer
specifications.
•
•
•
•
Load paper from a new package.
Avoid textured paper with rough finishes.
Make sure the paper you load in the trays is not damp.
Make sure the Paper Type and Paper Weight settings
match the type of paper that you are using.
Color Saver is On.
Turn Color Saver off in the Quality menu.
Toner is low.
Replace the toner cartridge.
Toner cartridge is worn or defective.
Repeating defects
Cause
Solution
If marks occur repeatedly in only one color and multiple times on a page:
A toner cartridge is defective.
Replace the toner cartridge if the defects occur every:
• 33.0 mm (1.30 in.)
• 35.3 mm (1.39 in.)
A photoconductor is defective.
Replace the photoconductor if the defects occur every:
• 28.3 mm (1.11 in.)
• 72.4 mm (2.85 in.)
If marks occur down the page repeatedly in all colors:
The fuser is defective.
Replace the fuser if the defects occur every:
• 47.4 mm (1.87 in.)
• 94.8 mm (3.73 in.)
• 113.0 mm (4.45 in.)
Troubleshooting
187
Skewed print
Cause
Solution
Guides in the selected tray are not in the correct position for Move the guides in the tray to the proper positions for the
the paper size loaded in the tray.
size loaded.
• Make sure that the width guide is not too far from the
paper stack.
• Make sure that the width guide is not pressing too tightly
against the paper stack.
• Make sure that the length guide is not too far from the
paper stack.
• Make sure that the length guide is not pressing too
tightly against the paper stack.
You are using paper that does not meet the printer
specifications.
Make sure that you are using paper that meets the printer
specifications.
Solid color pages
Cause
Solution
Photoconductor is installed incorrectly.
Remove and then reinstall the photoconductor.
Photoconductor is defective.
Replace the photoconductor.
Printer requires servicing.
Call for service.
Streaked horizontal lines
Example
Cause
Solution
A toner cartridge is defective,
empty, or worn.
Replace the toner cartridge.
Fuser is defective or worn.
Replace the fuser.
Photoconductor may be defective. Replace the defective
photoconductor.
Streaked vertical lines
Example
Cause
Solution
Toner is smeared before fusing to the
paper.
If paper is stiff, try feeding from another
tray.
Toner cartridge is defective.
Replace the toner cartridge causing the
streaks.
Transfer module is worn or defective.
Replace the transfer module.
Troubleshooting
188
Toner fog or background shading appears on the page
Cause
Solution
Toner cartridge is defective or installed incorrectly.
Reinstall or replace the cartridge.
Transfer module is worn or defective.
Replace the transfer module.
Photoconductor is worn or defective.
Replace the photoconductor.
Fuser is worn or defective.
Replace the fuser.
Toner is in the paper path.
Call for service.
Printer may not have recalibrated recently.
Perform color adjust from the Quality menu.
Application may specify off-white background.
Check the application.
Toner rubs off
Cause
Solution
Specialty media is being used.
Make sure the correct Paper Type is selected.
The Paper Weight setting in the Paper Menu is wrong for
the type of paper being used.
Change the Paper Weight from Normal to Heavy. If
necessary, change Paper Texture from Normal to Rough.
Fuser is worn or defective.
Replace the fuser.
Toner specks
Cause
Solution
Toner cartridges are worn or defective.
Replace the defective or worn cartridges.
Toner is in the paper path.
Call for service.
The photoconductor may be defective.
Replace the defective photoconductor.
Transparency print quality is poor
Cause
Solution
You are using transparencies that do not meet the printer
specifications.
Use only transparencies recommended by the printer
manufacturer.
Paper Type setting for the tray you are using is set to
something other than Transparency.
Make sure the Paper Type setting is set to Transparency.
Troubleshooting
189
Uneven print density
Example
Cause
Solution
Toner cartridge is worn or
defective.
Replace the toner cartridge.
Photoconductor is worn or
defective.
Replace the photoconductor.
Solving color quality problems
This section helps answer some basic color-related questions and describes how some of the features provided in
the Quality Menu can be used to solve typical color problems.
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed
in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts to produce
a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing
colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they
commonly let you modify the color of each object in a document. For more information, see the software
application Help section.
How does the printer know what color to print?
When you print a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts
of cyan, magenta, yellow, and black toner needed to produce the desired color. The object type information lets
different color conversion tables be used for different types of objects. For example, it is possible to apply one type
of color conversion table to text while applying a different color conversion table to photographic images.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver
provide preferred color quality for the majority of printouts.
Troubleshooting
190
Why doesn't the printed color match the color that I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there
are many colors that can also be affected by monitor variations and lighting conditions. For recommendations on
how the printer color sample pages may be useful in solving certain color-matching problems, see the question,
“How can I match a particular color (such as a color in a corporate logo)?”
The printed page appears tinted. Can I slightly adjust the color?
Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be too
red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these
instances, adjusting the Color Balance setting may create more preferable color. Color Balance lets you make subtle
adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for
cyan, magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of
toner used for the chosen color. For example, if you believe the overall printed page to be too red, then decreasing
both magenta and yellow could potentially improve color.
My color transparencies seem dark when being projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To
obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective
projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency.
Make sure to print on the recommended type of color transparencies. For more information about the paper and
media specifications, see the User's Guide on the Software and Documentation CD.
What is manual color correction?
The color conversion tables applied to each object when using the default Auto Color Correction setting generate
preferred color for the majority of documents. Occasionally, you may want to apply a different color table mapping.
This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.
Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color
menu.
You can select any of the different color conversion tables for RGB or CMYK:
Color conversion table
RGB
CMYK
Settings
•
•
•
•
•
sRGB Display
•
•
•
•
US CMYK
Display–True Black
sRGB Vivid
Vivid
Off
Euro CMYK
Vivid CMYK
Off
Note: The Manual Color Correction setting is not useful if the software application does not specify colors with
RGB or CMYK combinations. It is also not effective in situations where the software application or the computer
operating system controls the adjustment of colors.
Troubleshooting
191
How can I match a particular color (such as a corporate logo)?
Occasionally, you may have a need for the printed color of a particular object to closely match a specific color. For
example, you may need to match the color of a corporate logo. While instances can occur in which the printer
cannot exactly reproduce the desired color, you should be able to identify adequate color matches for the majority
of cases.
The Color Samples menu item can provide useful information in helping solve this particular type of color-matching
problem. The nine Color Samples values correspond to color conversion tables in the printer. Selecting any of the
Color Samples values generates a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK
or RGB combination is located on each box, depending on the table selected. The observed color of each box is
obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion
table.
You can examine the color samples pages and identify the box whose color is the closest to the desired color. The
color combination labeled on the box can then be used for modifying the color of the object in a software
application. For instructions, see the software application Help. Manual Color Correction may be necessary to utilize
the selected color conversion table for the particular object.
Selecting which Color Samples pages to use for a particular color-matching problem depends on the Color
Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images),
and how the color of the object is specified in the software application (RGB or CMYK combinations). When the
printer Color Correction setting is set to Off, the color is based on the print job information; no color conversion is
implemented.
Note: The Color Samples pages are not useful if the software application does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist where the software application or the computer operating
system adjusts the RGB or CMYK combinations specified in the application through color management. The
resulting printed color may not be an exact match of the Color Samples pages.
The following table can help identify which Color Sample pages to use for color matching.
Color specification and object to be Color Correction setting
printed
Sample pages to use
RGB—Text
Auto
sRGB Vivid
Manual
Manual Color RGB Text Setting
Auto
sRGB Vivid
Manual
Manual Color RGB Graphic Setting
Auto
sRGB Display
Manual
Manual Color RGB Image Setting
Auto
US CMYK or Euro CMYK
Manual
Manual Color CMYK Text Setting
Auto
US CMYK
Manual
Manual Color CMYK Graphic Setting
Auto
US CMYK
Manual
Manual Color CMYK Image Setting
RGB—Graphic
RGB—Image
CMYK—Text
CMYK—Graphic
CMYK—Image
Troubleshooting
192
What are Detailed Color Samples and how do I access them?
These pages require the use of the Embedded Web Server. The Embedded Web Server is a series of resident pages
stored in the network printer firmware. To access these pages, browse to the IP address of the network printer.
Click Configuration Menu, and then click Detailed Color Samples.
For more information about using the Embedded Web Server, see the User's Guide on the Software and
Documentation CD.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality menu
using the printer control panel. The default color samples available using this method have an increment value of
10% for red, green, and blue. If you find a value on this page that is close, but would like to scan more colors in a
nearby area, then you can use the Detailed Color Samples to select the desired color values and a more specific
increment. This provides a way to print multiple pages of colored boxes that surround a specific color of interest.
There are nine conversion tables available with the following three options:
• Print—Prints the default pages
• Detailed—Lets you enter individual red, green, and blue values and a specific increment of color
• Reset—Lets you clear the existing information and enter new values
The process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables, too.
Collectively, these values are known as CMYK color. The default increment is 10% for Black and 20% each for Cyan,
Magenta, and Yellow.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at
www.lexmark.com.
Troubleshooting
193
Notices
Product information
Product name:
Lexmark C734n, C734dn, C734dtn, C734dw, C736n, C736dn, C736dtn
Machine type:
5026
Model(s):
210, 230, 280, 410, 430, 480
Machine type:
4976
n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2, dw1, dw2, gw1, gw2
Machine type:
4977
n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2
Edition notice
May 2009
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products
or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended
to state or imply that only that product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation
and verification of operation in conjunction with other products, programs, or services, except those expressly
designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
Notices
194
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2009 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of
a set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus
The Monotype Corporation plc
Antique Olive
Monsieur Marcel OLIVE
Apple-Chancery
Apple Computer, Inc.
Arial
The Monotype Corporation plc
CG Times
Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago
Apple Computer, Inc.
Clarendon
Linotype-Hell AG and/or its subsidiaries
Eurostile
Nebiolo
Geneva
Apple Computer, Inc.
GillSans
The Monotype Corporation plc
Helvetica
Linotype-Hell AG and/or its subsidiaries
Hoefler
Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman
International Typeface Corporation
ITC Mona Lisa
International Typeface Corporation
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195
ITC Zapf Chancery
International Typeface Corporation
Joanna
The Monotype Corporation plc
Marigold
Arthur Baker
Monaco
Apple Computer, Inc.
New York
Apple Computer, Inc.
Oxford
Arthur Baker
Palatino
Linotype-Hell AG and/or its subsidiaries
Stempel Garamond
Linotype-Hell AG and/or its subsidiaries
Taffy
Agfa Corporation
Times New Roman
The Monotype Corporation plc
Univers
Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
Federal Communications Commission (FCC) compliance
information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294
for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
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Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing
55
Ready
33
Values are subject to change. See www.lexmark.com for current values.
Temperature information
Ambient temperature
15–32° C (60–90° F)
Shipping temperature
-40–60° C (-40–140° F)
Storage temperature
1–60° C (34–140° F)
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products. If you have further questions about recycling options,
visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
for disposal and recycling options.
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Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
ENERGY STAR
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
a maximum 15 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode
Description
Power consumption (Watts)
Printing
The product is generating hard-copy output from electronic inputs.
490, 530
Copying
The product is generating hard-copy output from hard-copy original
documents.
N/A
Scanning
The product is scanning hard-copy documents.
N/A
Ready
The product is waiting for a print job.
45
Power Saver The product is in energy-saving mode.
16
Off
0
The product is plugged into a wall outlet, but the power switch is turned
off.
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
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Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to
the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods
of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of
time, called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes):
30
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided
in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode
in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing
and Technical Support, Lexmark International, Inc., S.A., Boigny, France.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
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Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
CCC EMC notice
BSMI notice
15.6 to 32.2° C (60 to 90° F)
-40° to 40° C (104° F)
Notice to Users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives
2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits
and on radio equipment and telecommunications terminal equipment.
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Compliance is indicated by the CE marking.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing
and Technical Support, Lexmark International, S. A., Boigny, France.
Refer to the table at the end of the Notices section for further compliance information.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any
persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notice to users in Brazil
Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial,
mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario.
(Res.ANATEL 282/2001).
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly
prohibited per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit
RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
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Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne
est strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Taiwan NCC RF notice statement
India emissions notice
This device uses very low power low range RF communication that has been tested and found not to cause any
interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of
permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and
operate this product at his premises.
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Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives
2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits
and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing
and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section
for further compliance information.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within
certain voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing
and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section
for further compliance information.
Česky
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk
Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
Deutsch
Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English
Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español
Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti
Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
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203
Suomi
Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français
Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska
Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano
Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski
Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių
Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk
Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski
Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português
A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e
outras disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska
Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Statement of Limited Warranty
Lexmark C734n, C734dn, C734dtn, C734dw, C736n, C736dn, C736dtn
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
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204
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that
user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to
that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months
later provided that the warranty period for any supplies and for any maintenance items included with the printer
shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated
location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair
not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations,
restrictions, liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web at www.lexmark.com/support.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
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205
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY
WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL
INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT
NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage
to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE
LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR
CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such
damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and
its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are
intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE
AGREEMENTS
PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY
ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS. IF YOU DO
NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS, PROMPTLY
RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS
PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES
ACCEPTANCE OF THESE TERMS.
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206
DEVICE LICENSE AGREEMENT
The patented printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer
components for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark
toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this
license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges and developer
components inside are licensed subject to a restriction that they may be used only once. Following their initial use,
you agree to return them only to Lexmark for recycling. Lexmark toner cartridges are designed to stop working after
a delivering a fixed amount of toner. A variable amount of toner may remain in them when replacement is required.
Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled
by you, or a third party, as the only cartridge alternative to be used with the licensed printer.
LEXMARK SOFTWARE LICENSE AGREEMENT
This Software License Agreement (“Software License Agreement”) is a legal agreement between you (either an
individual or a single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or
Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its
suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with
your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content
(such as images and recordings), and associated media, printed materials and electronic documentation, whether
incorporated into, distributed with or for use with your Lexmark product.
1 STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact
disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under
normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the
Software Program is delivered to the original end-user. This limited warranty applies only to Software Program
media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the
Software Program should it be determined that the media does not conform to this limited warranty.
2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE
AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS
PROVIDE THE SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE
PROGRAM. TO THE EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRATIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH
WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY.
This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time
to time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or
modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for
breach of those provisions to one of the following: providing you a replacement copy of the Software Program
or reimbursement of the price paid for the Software Program.
The Software Program may include internet links to other software applications and/or internet web pages hosted
and operated by third parties unaffiliated with Lexmark. You acknowledge and agree that Lexmark is not
responsible in any way for the hosting, performance, operation, maintenance, or content of, such software
applications and/or internet web pages.
Notices
207
3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY
OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE
PAID FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR
SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO
SEEK TO RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND
DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.
IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED
TO LOST PROFITS OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR
DAMAGE TO, DATA OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY,
FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE
PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENCE AGREEMENT),
REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR
CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS,
AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM
BY YOU BASED ON A THIRD-PARTY CLAIM, EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED
LEGALLY INVALID. THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR
ESSENTIAL PURPOSE.
4 U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other
rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts
or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to
you.
5 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of
this Software License Agreement:
a Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing,
executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for
concurrent use, you must limit the number of authorized users to the number specified in your agreement
with Lexmark. You may not separate the components of the Software Program for use on more than one
computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has
the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance
of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display
screens normally generated by, or as a result of, the Software Program.
b Copying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or
installation, provided the copy contains all of the original Software Program’s proprietary notices. You may
not copy the Software Program to any public or distributed network.
c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark
International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this Software
License Agreement.
d Freeware. Notwithstanding the terms and conditions of this Software License Agreement, all or any portion
of the Software Program that constitutes software provided under public license by third parties (“Freeware”)
is licensed to you subject to the terms and conditions of the software license agreement accompanying such
Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the
time of download or installation. Use of the Freeware by you shall be governed entirely by the terms and
conditions of such license.
Notices
208
6 TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software
components, media, printed materials, and this Software License Agreement and you may not retain copies of
the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment.
Prior to the transfer, the end-user receiving the transferred Software Program must agree to all these Software
License Agreement terms. Upon transfer of the Software Program, your license is automatically terminated. You
may not rent, sublicense, or assign the Software Program except to the extent provided in this Software License
Agreement.
7 UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original
Software Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the
original Software Program that formed the basis for your upgrade eligibility.
8 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble,
reverse compile or otherwise translate the Software Program or assist or otherwise facilitate others to do so,
except as and to the extent expressly permitted to do so by applicable law for the purposes of inter-operability,
error correction, and security testing. If you have such statutory rights, you will notify Lexmark in writing of any
intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software
Program unless necessary for the legitimate Use of the Software Program.
9 ADDITIONAL SOFTWARE. This Software License Agreement applies to updates or supplements to the original
Software Program provided by Lexmark unless Lexmark provides other terms along with the update or
supplement.
10 TERM. This Software License Agreement is effective unless terminated or rejected. You may reject or terminate
this license at any time by destroying all copies of the Software Program, together with all modifications,
documentation, and merged portions in any form, or as otherwise described herein. Lexmark may terminate your
license upon notice if you fail to comply with any of the terms of this Software License Agreement. Upon such
termination, you agree to destroy all copies of the Software Program together with all modifications,
documentation, and merged portions in any form.
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and
services and personal property taxes, resulting from this Software License Agreement or your Use of the Software
Program.
12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Software License Agreement may
be brought by either party more than two years after the cause of action has arisen, except as provided under
applicable law.
13 APPLICABLE LAW. This Software License Agreement is governed by the laws of the Commonwealth of Kentucky,
United States of America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts
for the International Sale of Goods shall not apply.
14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at
private expense. Rights of the United States Government to use the Software Program are as set forth in this
Software License Agreement and as restricted in DFARS 252.227-7014 and in similar FAR provisions (or any
equivalent agency regulation or contract clause).
15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information
you provide in relation to support services performed with respect to the Software Program and requested by
you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent
necessary to provide such services.
16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software
Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software
Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear,
chemical, or biological weapons proliferation.
Notices
209
17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this Software License
Agreement electronically. This means that when you click the “Agree” or “I accept” button on this page or use
this product, you acknowledge your agreement to these Software License Agreement terms and conditions and
that you are doing so with the intent to “sign” a contract with Lexmark.
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place
you sign this Software License Agreement and, if applicable, you are duly authorized by your employer or principal
to enter into this contract.
19 ENTIRE AGREEMENT. This Software License Agreement (including any addendum or amendment to this
Software License Agreement that is included with the Software Program) is the entire agreement between you
and Lexmark relating to the Software Program. Except as otherwise provided for herein, these terms and
conditions supersede all prior or contemporaneous oral or written communications, proposals, and
representations with respect to the Software Program or any other subject matter covered by this Software
License Agreement (except to the extent such extraneous terms do not conflict with the terms of this Software
License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software
Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this
Software License Agreement, the terms of this Software License Agreement shall control.
MICROSOFT CORPORATION NOTICES
1 This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions
upon which Microsoft is licensing such intellectual property may be found at
http://go.microsoft.om/fwlink/?LinkId=52369.
2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which
Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.
Notices
210
Index
Numerics
1565 Emul Error Load Emul
Option 156
2,000-sheet tray
installing 35
200–250.yy Paper jam 156
31 Missing or defective <color>
cartridge 150
32 Replace unsupported <color>
cartridge 150
34 Incorrect paper size, check
<src> 150
34 Incorrect paper type, check
<src> 150
34 Short paper 150
35 Insufficient memory to support
Resource Save feature 151
37 Insufficient memory for Flash
Memory Defragment
operation 151
37 Insufficient memory to collate
job 151
37 Insufficient memory, some held
jobs will not be restored 151
38 Memory full 151
39 Page is too complex to
print 151
51 Defective flash detected 151
52 Flash full 152
53 Unformatted flash
detected 152
54 Network <x> software error 152
54 Serial option <x> error 152
54 Standard network software
error 152
55 Unsupported option in slot 152
550-sheet specialty media drawer
installing 35
550-sheet tray
installing 35
56 Parallel port <x> disabled 152
56 Serial port <x> disabled 153
56 Standard USB port disabled 153
56 USB port <x> disabled 153
57 Configuration change, held jobs
were not restored 153
58 Too many flash options
installed 153
58 Too many trays attached 153
61 Remove defective hard disk 153
62 Disk full 154
63 Unformatted disk 154
80 Fuser life warning 154
80 Replace fuser 154
82 Replace waste toner box 154
82 Waste toner box missing 154
82 Waste toner box nearly full 154
83 replace transfer module 154
83 transfer module life
warning 155
83 Transfer module missing 155
84 <color> photoconductor
low 155
84 <color> photoconductor nearly
low 155
84 Replace <color>
photoconductor 155
88 <color> cartridge low 155
88 <color> cartridge nearly
low 155
88 Replace <color> cartridge 155
900–999 Service <message> 156
black-and-white
printing 78
brightness, adjusting 53
Busy 143
from the printer control panel 77
from Windows 77
card stock
tips 72
Change <src> to <x> 143
checking an unresponsive
printer 176
checking device status
on Embedded Web Server 174
checking virtual display
on Embedded Web Server 173
cleaning
exterior of the printer 157
printhead lenses 157
Clearing job accounting
statistics 143
Close door <x> 143
Confidential print jobs 72
printing for Macintosh users 73
printing for Windows users 73
Confidential Print menu 118
configuration information
wireless network 39
configurations
printer 13
Configure MP menu 96
configuring
port settings 46
conservation settings
brightness, adjusting 53
Eco-Mode 51
Power Saver 52
Quiet Mode 52
conserving supplies 50
contacting Customer Support 193
Copies 144
Custom Types menu 101
C
D
A
Activating Menu Changes 143
Active NIC menu 103
AppleTalk menu 108
attaching cables 33
B
cables
Ethernet 33
USB 33
Calibrating 143
calling Customer Support 193
Cancel not available 143
Canceling 143
canceling a job
from Macintosh 77
Index
211
Default Source menu 93
Defragmenting Flash 144
Delete 144
Delete all 144
Delete all confidential jobs 144
Deleting 144
directory list
printing 77
Disabling DLEs 144
Disabling Menus 144
Disk Corrupted. Reformat? 144
Disk recovery x/y XX% 144
Disk Wiping menu 119
display 15
display troubleshooting
display is blank 176
display shows only
diamonds 176
display, printer control panel
adjusting brightness 53
documents, printing
from Macintosh 69
from Windows 69
E
Eco-Mode setting 51
Embedded Web Server 173
administrator settings 173
checking device status 174
does not open 193
networking settings 173
setting up e-mail alerts 174
Embedded Web Server
Administrator's Guide 173
emission
notices 196, 197, 199, 200, 201,
202, 203
Enabling Menus 144
Encrypting disk x/y XX% 144
Enter PIN 145
Enter PIN to lock 145
envelopes
loading 58
tips 71
environmental settings 50
brightness, adjusting 53
Eco-Mode 51
Power Saver 52
Quiet Mode 52
Ethernet networking
Macintosh 44
Windows 44
Ethernet port 33
exterior of the printer
cleaning 157
e-mail
notice of low supply level 174
notice of paper jam 174
notice of paper needed 174
notice that different paper is
needed 174
F
factory defaults, restoring 175
FAQ about color printing 190
FCC notices 196, 201
fiber optic
network setup 44
finding information
customer support 11
publications 11
Finishing menu 127
firmware card
installing 21
flash drive 75
Flash Drive menu 139
flash memory card
installing 21
troubleshooting 180
Flushing buffer 145
font sample list
printing 76
Formatting Disk x/y XX% 145
Formatting Flash 145
fuser or transfer module
ordering 160
G
General Settings menu 121
guidelines
letterhead 69
H
hard disk with adapter
troubleshooting 180
held jobs 72
printing for Macintosh users 73
printing for Windows users 73
Held jobs were not restored 149
Help menu 141
HTML menu 137
I
Image menu 138
Insert Tray <x> 145
installation
wireless network 40, 41
installing
options in driver 38
printer software 37
installing printer software
adding options 38
Index
212
internal print server
troubleshooting 181
Internal Solutions Port
installing 23
troubleshooting 181
Internal Solutions Port, network
changing port settings 46
Internal System Error, Reload
Bookmarks 145
Internal System Error, Reload
Security Certificates 145
Invalid Engine Code 145
Invalid Network Code 146
Invalid PIN 146
IPv6 menu 107
J
jam messages
clearing instructions, locating 80
jams
avoiding 80
jams, clearing
200 81
200 or 201 82
201 83
202 84
203 86
230 87
240 88
250 90
L
labels, paper
tips 71
letterhead
guidelines 69
loading, multipurpose tray 69
loading, trays 69
letterhead, printing on
for Macintosh users 69
for Windows users 69
LexLink menu 110
linking trays 61
Load <src> with <x> 146
Load multipurpose tray with
<x> 146
loading
envelopes 58
letterhead in multipurpose
tray 69
letterhead in trays 69
multipurpose tray 58
paper tray 55
transparencies 58
lock, security 15
M
Macintosh
wireless network installation 41
max speed and max yield
printing 79
memory card
installing 19
troubleshooting 181
menu settings page
printing 37
menus
Active NIC 103
AppleTalk 108
Confidential Print 118
Configure MP 96
Custom Types 101
Default Source 93
Disk Wiping 119
Finishing 127
Flash Drive 139
General Settings 121
Help 141
HTML 137
Image 138
IPv6 107
LexLink 110
Miscellaneous 117
NetWare 109
Network <x> 103
Network Card 106
Network Reports 105
Paper Loading 100
Paper Size/Type 93
Paper Texture 97
Paper Weight 98
Parallel <x> menu 112
PCL Emul 134
PDF 133
PictBridge 139
PostScript 133
Quality 128
Reports 102
Security Audit Log 120
Serial <x> 114
Set Date/Time 121
Settings 125
SMTP Setup menu 116
Standard Network 103
Standard USB 110
Standard USB <x> 110
Substitute Size 96
Supplies 92
TCP/IP 106
Utilities 132
Wireless 108
XPS 133
Menus are disabled 146
menus, diagram 91
Miscellaneous menu 117
moving the printer 170, 171
multipurpose tray
loading 58
N
NetWare menu 109
Network 146
Network <x> 146
Network <x> menu 103
Network Card menu 106
Network Reports menu 105
network setup page 37
Networking Guide 173
No held jobs 146
No jobs to cancel 146
noise
reducing 52
noise emission levels 197
notices 195, 196, 197, 198, 199,
200, 201, 202, 203
O
options
2,000-sheet tray 35
550-sheet specialty media
drawer 35
550-sheet tray 35
firmware card 21
firmware cards 17
flash memory card 21
internal 17
Internal Solutions Port 23
memory card 19
memory cards 17
networking 17
ports 17
printer hard disk 29
ordering
fuser or transfer module 160
Index
213
photoconductors 160
toner cartridges 160
waste toner box 161
P
paper
characteristics 63
letterhead 64
preprinted forms 64
recycled 50, 65
selecting 64
setting size 55
setting type 55
storing 65
unacceptable 64
Universal Paper Size 101
paper feed troubleshooting
message remains after jam is
cleared 182
paper jams
avoiding 80
paper jams, clearing
200 or 201 82
201 83
202 84
203 86
230 87
240 88
250 90
Paper Loading menu 100
Paper Size/Type menu 93
paper sizes, supported 66
Paper Texture menu 97
paper tray
loading 55
paper types
supported by printer 67
where to load 67
Paper Weight menu 98
paper weights
supported by printer 67
Parallel <x> menu 112
PCL Emul menu 134
PDF menu 133
photoconductors
ordering 160
PictBridge menu 139
PictBridge-enabled printing
photos 76
port settings
configuring 46
PostScript menu 133
Power Saver 147
adjusting 52
print job
canceling from Macintosh 77
canceling from Windows 77
print quality
cleaning the printhead
lenses 157
replacing photoconductors 162
replacing the waste toner
box 169
print quality test pages
printing 77
print quality troubleshooting
blank pages 183
characters have jagged
edges 183
clipped images 184
color misregistration 184
fine horizontal lines 185
ghost images 185
gray background 185
light colored line, white line, or
incorrectly colored line 185
print irregularities 186
print is too dark 186
print is too light 187
print quality test pages 183
repeating defects 187
skewed print 188
solid color pages 188
streaked horizontal lines 188
streaked vertical lines 188
toner fog or background
shading 189
toner rubs off 189
toner specks 189
uneven print density 190
print quality, troubleshooting
poor transparency quality 189
print troubleshooting
error reading USB drive 176
held jobs do not print 177
incorrect characters print 178
incorrect margins 185
jammed page does not
reprint 182
job prints from wrong tray 178
job prints on wrong paper 178
job takes longer than
expected 178
jobs do not print 176
Large jobs do not collate 179
multiple-language PDFs do not
print 176
paper curls badly 186
paper frequently jams 182
tray linking does not work 178
unexpected page breaks
occur 179
printer
configurations 13
minimum clearances 12
models 13
moving 170, 171
selecting a location 12
setting up in new location 171
shipping 172
printer control panel 15
factory defaults, restoring 175
printer hard disk
installing 29
Printer locked, enter PIN 147
printer messages
1565 Emul Error Load Emul
Option 156
200–250.yy Paper jam 156
31 Missing or defective <color>
cartridge 150
32 Replace unsupported <color>
cartridge 150
34 Incorrect paper size, check
<src> 150
34 Incorrect paper type, check
<src> 150
34 Short paper 150
35 Insufficient memory to support
Resource Save feature 151
37 Insufficient memory for Flash
Memory Defragment
operation 151
37 Insufficient memory to collate
job 151
37 Insufficient memory, some held
jobs will not be restored 151
38 Memory full 151
39 Page is too complex to
print 151
51 Defective flash detected 151
52 Flash full 152
53 Unformatted flash
detected 152
54 Network <x> software
error 152
Index
214
54 Serial option <x> error 152
54 Standard network software
error 152
55 Unsupported option in
slot 152
56 Parallel port <x> disabled 152
56 Serial port <x> disabled 153
56 Standard USB port
disabled 153
56 USB port <x> disabled 153
57 Configuration change, held
jobs were not restored 153
58 Too many flash options
installed 153
58 Too many trays attached 153
61 Remove defective hard
disk 153
62 Disk full 154
63 Unformatted disk 154
80 Fuser life warning 154
80 Replace fuser 154
82 Replace waste toner
box 154, 169
82 Waste toner box missing 154
82 Waste toner box nearly
full 154, 169
83 replace transfer module 154
83 transfer module life
warning 155
83 Transfer module missing 155
84 <color> photoconductor
low 155, 162
84 <color> photoconductor nearly
low 155, 162
84 Replace <color>
photoconductor 155, 162
88 <color> cartridge
low 155, 165
88 <color> cartridge nearly
low 155, 165
88 Replace <color>
cartridge 155, 165
900–999 Service <message> 156
Activating Menu Changes 143
Busy 143
Calibrating 143
Cancel not available 143
Canceling 143
Change <src> to <x> 143
Clearing job accounting
statistics 143
Close door <x> 143
Copies 144
Defragmenting Flash 144
Delete 144
Delete all 144
Delete all confidential jobs 144
Deleting 144
Disabling DLEs 144
Disabling Menus 144
Disk Corrupted. Reformat? 144
Disk recovery x/y XX% 144
Enabling Menus 144
Encrypting disk x/y XX% 144
Enter PIN 145
Enter PIN to lock 145
Flushing buffer 145
Formatting Disk x/y XX% 145
Formatting Flash 145
Held jobs were not restored 149
Insert Tray <x> 145
Internal System Error, Reload
Bookmarks 145
Internal System Error, Reload
Security Certificates 145
Invalid Engine Code 145
Invalid Network Code 146
Invalid PIN 146
Load <src> with <x> 146
Load multipurpose tray with
<x> 146
Menus are disabled 146
Network 146
Network <x> 146
No held jobs 146
No jobs to cancel 146
Power Saver 147
Printer locked, enter PIN 147
Printing 147
Programming disk 147
Programming flash 147
Programming System Code 147
Reading USB drive 147
Ready 147
Remote Management Active 147
Remove all color supplies 148
Remove Packaging Materials 148
Remove paper from standard
bin 148
Resetting fuser count 148
Resetting the printer 148
Restore Held Jobs? 148
Restoring Factory Defaults 148
Restoring Held Jobs(s) x/y 149
Serial <x> 149
Some held jobs will not be
restored 149
Standard Bin Full 149
Submitting Selection 149
Tray <x> Empty 149
Tray <x> Low 149
Tray <x> Missing 149
USB/USB <x> 149
Waiting 150
printer options troubleshooting
flash memory card 180
hard disk with adapter 180
internal print server 181
Internal Solutions Port 181
memory card 181
option not working 179
trays / drawers 180
USB/parallel interface card 181
printhead lenses
cleaning 157
Printing 147
printing
black-and-white 78
directory list 77
font sample list 76
from flash drive 75
from Macintosh 69
from Windows 69
installing printer software 37
max speed and max yield 79
menu settings page 37
network setup page 37
photos 76
print quality test pages 77
transparencies 70
printing confidential and other held
jobs
for Macintosh users 73
for Windows users 73
Programming disk 147
Programming flash 147
Programming System Code 147
Q
Quality menu 128
Quiet Mode 52
print quality troubleshooting 185
R
Reading USB drive 147
Index
215
Ready 147
recycled paper
using 50, 65
recycling
Lexmark packaging 54
Lexmark products 54
toner cartridges 54
WEEE statement 197
Remote Management Active 147
Remove all color supplies 148
Remove Packaging Materials 148
Remove paper from standard
bin 148
Repeat print jobs 72
printing for Macintosh users 73
printing for Windows users 73
reports
viewing 174
Reports menu 102
Reserve print jobs 72
printing for Macintosh users 73
printing for Windows users 73
Resetting fuser count 148
Resetting the printer 148
Restore Held Jobs? 148
Restoring Factory Defaults 148
Restoring Held Jobs(s) x/y 149
S
safety information 9, 10
Security Audit Log menu 120
security lock 15
Serial <x> 149
Serial <x> menu 114
serial port 48
serial printing
setting up 48
Set Date/Time menu 121
setting
paper size 55
paper type 55
TCP/IP address 106
setting up
serial printing 48
setting up the printer
on a wired network
(Macintosh) 44
on a wired network
(Windows) 44
Settings menu 125
shipping the printer 172
SMTP Setup menu 116
Some held jobs will not be
restored 149
Standard Bin Full 149
Standard Network menu 103
Standard USB <x> menu 110
Standard USB menu 110
status of supplies,
checking 159, 160
storing
paper 65
supplies 159
Submitting Selection 149
Substitute Size menu 96
supplies
conserving 50
status 159
status of 160
storing 159
using recycled paper 50
Supplies menu 92
supplies, ordering
fuser or transfer module 160
photoconductors 160
toner cartridges 160
waste toner box 161
system board
accessing 18
system board cover
reinstalling 32
T
TCP/IP menu 106
telecommunication notices 200
tips
card stock 72
envelopes 71
labels, paper 71
toner cartridge(s)
replacing 165
toner cartridges
ordering 160
recycling 54
transparencies
loading 58
printing 70
Tray <x> Empty 149
Tray <x> Low 149
Tray <x> Missing 149
trays
linking 61
unlinking 61
troubleshooting
checking an unresponsive
printer 176
contacting Customer
Support 193
FAQ about color printing 190
troubleshooting, display
display is blank 176
display shows only
diamonds 176
troubleshooting, paper feed
message remains after jam is
cleared 182
troubleshooting, print
error reading USB drive 176
held jobs do not print 177
incorrect characters print 178
incorrect margins 185
jammed page does not
reprint 182
job prints from wrong tray 178
job prints on wrong paper 178
job takes longer than
expected 178
jobs do not print 176
Large jobs do not collate 179
multiple-language PDFs do not
print 176
paper curls badly 186
paper frequently jams 182
tray linking does not work 178
unexpected page breaks
occur 179
troubleshooting, print quality
blank pages 183
characters have jagged
edges 183
clipped images 184
color misregistration 184
fine horizontal lines 185
ghost images 185
gray background 185
light colored line, white line, or
incorrectly colored line 185
poor transparency quality 189
print irregularities 186
print is too dark 186
print is too light 187
print quality test pages 183
repeating defects 187
skewed print 188
solid color pages 188
Index
216
streaked horizontal lines 188
streaked vertical lines 188
toner fog or background
shading 189
toner rubs off 189
toner specks 189
uneven print density 190
troubleshooting, printer options
flash memory card 180
hard disk with adapter 180
internal print server 181
Internal Solutions Port 181
memory card 181
option not working 179
trays / drawers 180
USB/parallel interface card 181
U
Universal Paper Size 101
Universal Setup menu 101
unlinking trays 61
USB port 33
USB/USB <x> 149
Utilities menu 132
V
Verify print jobs 72
printing for Macintosh users 73
printing for Windows users 73
viewing
reports 174
virtual display
how to access 173
W
Waiting 150
waste toner box
ordering 161
replacing 169
Windows
wireless network installation 40
wired network setup
using Windows 44
wired networking
using Macintosh 44
Wireless menu 108
wireless network
configuration information 39
installation, using Macintosh 41
installation, using Windows 40
X
XPS menu 133
Index
217