Freecom Technologies Desktop Hard Drives Computer Drive User Manual

USER MANUAL
MOBILE HARD DRIVES
DESKTOP HARD DRIVES
Rev. 028
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
Dear user!
Thank you for selecting the Freecom Mobile Hard Drive / Desktop Hard Drive as your
external data storage device. For optimal use and performance we advise you to read this
manual carefully before using this product.
Please note: this manual is a general manual which is used for several Freecom products.
Product pictures shown in this manual may differ from the device you bought.
Freecom Technologies • Germany
www.freecom.com
Contents of the box
Please check the contents of the box. All articles included in this box are listed on the back
side of the packaging.
Need assistance? Have questions?
In case you have a question about the use of this product, need information about
other Freecom products or need technical assistance, please contact the Freecom
Service Center for your country. See www.freecom.com for details.
Freecom offers free unlimited helpdesk support.
Warning !
All rights reserved. The products named in this manual are only used for
identification purposes and may be trademarks or registered trademarks of the
respective companies. This device was designed for home or office use.
Warning! This device is equipment complying with EN55022 class A. This
equipment can cause radio disturbances in a residential area. If this is the case,
the user has to take appropriate measures and assume all responsibility and costs
for. It may not be used near or with any life-sustaining systems.
Freecom cannot be made liable for any damages, loss of data or damage following
thereof -whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or inability to use this Freecom product, even if
Freecom has been advised of the possibility of such damages.
We reserve the right to upgrade our products in keeping with technological
advances.
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
Table of Contents
General Information........................................................................................................................page 4
Precautionary measures.................................................................................................................page 5
Freecom Mobile Hard Drive / Desktop Hard Drive .............................................................page 6
Chapter
Hardware Installation......................................................................................................................page 7
Chapter
Driver Installation ............................................................................................................................page 7
Chapter
Installation of the application software...................................................................................page 8
Chapter
Partitioning your Freecom Mobile Hard Drive / Desktop Hard Drive ..........................page 10
© 2010 Freecom Technologies
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
General Information
The following hardware and software requirements must be fulfilled to ensure troublefree operation.
System requirements
In order to use the Freecom Mobile Hard Drive / Desktop Hard Drive, following components
are needed:
PC:
•
Intel Pentium III / AMD Duron 900 MHz or higher
•
256 MB RAM (Vista/7: 512 MB RAM) or higher
•
Available USB 3.0/2.0 port*
•
Internet connection for online warranty registration, software updates and downloads
•
Operating system: Windows XP, Windows Vista, Windows 7
Mac:
• PowerPC G4/G5 or Intel Mac
•
256 MB RAM or higher
•
Available USB 2.0/3.0 port*
•
Internet connection for online warranty registration, software updates and downloads
•
Operating system: Mac OS X v10.4 or higher * To achieve optimal performance from the Freecom Mobile Hard Drive / Desktop Hard Drive your
computer should be equipped with an USB 3.0 port. Since USB 3.0 is backwards compatible with
USB 2.0.
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
Precautionary measures
To ensure that your Freecom Mobile Hard Drive / Desktop Hard Drive functions properly,
please take note of the following precautions. If these are not followed, you may void your
warranty and damage the Freecom Mobile Hard Drive / Desktop Hard Drive.
•
Safely remove the Freecom Mobile Hard Drive / Desktop Hard Drive via your operating
system (the "unplug or eject hardware" option in the Windows taskbar) before disconnecting
the data cable. Failing to do so may result in data loss.
•
Do not drop the Freecom Mobile Hard Drive / Desktop Hard Drive or expose it to other
kinds of sudden mechanical shocks as this may result in data loss and damage to the
Freecom Mobile Hard Drive / Desktop Hard Drive.
•
Do not use the Freecom Mobile Hard Drive / Desktop Hard Drive when the ambient
temperature is below 10°C or above 35°C.
•
If the Freecom Mobile Hard Drive / Desktop Hard Drive is moved from a cool environment
to a warmer environment, please allow the drive to acclimatize to the ambient
temperature before operating the device. Failing to do so may lead to condensation
within the drive enclosure, which in turn may cause the drive to malfunction.
•
Do not place liquids or drinks on the Freecom Mobile Hard Drive / Desktop Hard Drive.
When liquids are spilled and get in contact with the electronics within the drive enclosure,
it will damage the drive and will cause the drive to malfunction.
•
Do not use the Freecom Mobile Hard Drive / Desktop Hard Drive in a dusty environment.
Dust inside the enclosure may damage the internal electronics and result in drive
malfunction.
•
Opening the Freecom Mobile Hard Drive / Desktop Hard Drive will void the warranty.
•
Since USB 3.0 is backwards compatible with USB 2.0, the Freecom Mobile Hard Drive
/ Desktop Hard Drive can be connected to all USB ports. When connected to a USB
2.0 port, however, the performance (data transfer rate) of the Freecom Mobile Hard
Drive / Desktop Hard Drive will be much lower than when the drive is connected to a
USB 3.0 port.
If at any point during installing and/or configuring your Freecom
Mobile Hard Drive / Desktop Hard Drive you need assistance or have
questions, please contact the Freecom Support Center for your
country. See www.freecom.com for details.
Freecom offers free unlimited helpdesk support.
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
Freecom Mobile Hard Drive / Desktop Hard Drive
The hi-speed data transfer through the (e.g. USB, Firewire, eSATA, LAN) interface makes
it ideally suitable for data-storage, file sharing, backup, archiving, audio playback and all
applications that need fast file access.
For your convenience, the Freecom Mobile Hard Drive / Desktop Hard Drive has been
partitioned (1 partition) and pre-formatted (FAT32 file system). The FAT32 format ensures
maximum interchangeability of the Freecom Mobile Hard Drive / Desktop Hard Drive between
different computers. Should you choose to format the Freecom Mobile Hard Drive / Desktop
Hard Drive in another file system (e.g. NTFS), please be aware of possible problems when
connecting the Freecom Mobile Hard Drive / Desktop Hard Drive to another computer than
the one you used for formatting.
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
Chapter: Hardware Installation
1.
2.
3.
1. Connect the interface cable* to the Freecom Mobile Hard Drive / Desktop Hard Drive.
2. Optional: Connect the cable of the power supply to the Freecom Mobile Hard Drive /
Desktop Hard Drive and the power supply itself to the socket.
3. Connect the interface cable* to the interface port of your computer.
4. Optional: if your device comes with a power switch, switch on the device before using
it.
* Please use the interface cables that come with your device (e.g. USB, eSATA, Firewire, LAN) for
connecting the device to your PC/Mac.
Safely remove the Freecom Mobile Hard Drive / Desktop Hard Drive
via your operating system (the "unplug or eject hardware" option in
the Windows taskbar) before disconnecting the USB cable or power
cable and before switching off the device. Failing to do so may result
in data loss.
Chapter: Driver Installation
Under Windows XP / Vista / 7 and Mac OS X a separate Freecom driver is not required. The
drivers will be installed automatically by the operating system after plugging in the Freecom
Mobile Hard Drive / Desktop Hard Drive into the interface port of the computer.
7
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
Chapter: Installation of the application software
Software installation PC
1. Click on "Start PC.exe" in the main directory of the hard drive. The Freecom start menu
opens.
2. Click on "Software Installation". The installation starts now. Follow the instructions
on the screen, confirm with "Next" in order to continue with the installation.
Saving Freecom data
The user manuals and complementary software (when applicable) are pre-loaded
onto the hard drive. We recommend that you save these files to your computer ("My
Documents"/"Freecom"), to always have a backup of these files in case you (accidentally)
reformat the drive or delete these files from the drive.
Saving these files from the external hard drive to your computer is easy:
1. Click on the button "Save Freecom files".
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in
"My Documents".
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FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
Software installation Mac
1. Click on "Start MAC" in the main directory of the hard drive. The Freecom start menu
opens.
2. Click on "Software Installation". The installation starts now. Follow the instructions on
the screen, confirm with "Next" in order to continue with the installation.
Saving Freecom data
The user manuals and complementary software (when applicable) are pre-loaded onto
the hard drive. We recommend that you save these files to your computer ("Documents"/
"Freecom"), to always have a backup of these files in case you (accidentally) reformat the
drive or delete these files from the drive.
Saving these files from the external hard drive to your computer is easy:
1. Click on "Start MAC" in the main directory of the hard drive. The Freecom start menu
opens.
2. Click on the button "Save Freecom files".
3. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in
"Documents".
9
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
Chapter: Partitioning your Freecom Mobile Hard Drive / Desktop
Hard Drive General information
Your Freecom Mobile Hard Drive / Desktop Hard Drive was partitioned and formatted to
provide you with the maximum available capacity and compatibility. FAT32 was chosen as
file system to assure that you will be able to read your files on any PC. It is recommended
not to change the current configuration of your Freecom Mobile Hard Drive / Desktop
Hard Drive.
For some users another file system might fit better for their needs. This manual describes
current limitations of most common file systems and Instructions to enable you to adapt
the Freecom Mobile Hard Drive / Desktop Hard Drive to your needs.
File System features
Please refer to the tables below for an overview:
File systems supported by different operating systems
File system
FAT
FAT32
NTFS
HFS+
Windows XP / Vista / 7
yes
yes
yes
no
Mac OS X
yes
yes
yes (only read)
yes
FAT32
NTFS
HFS+
Operating system
Maximum size of a partition
File system
Operating system
Windows XP / Vista / 7
FAT
4 GB*
32 GB
16 TB
-
Mac OS X 10.1.x
-
128 GB
-
2 TB
Mac OS X 10.2.x
-
128 GB
-
8 TB
Mac OS X 10.3.x
-
( -> 128 GB)
-
16 TB
Mac OS X 10.4.x
-
( -> 128 GB)
-
16 TB
Mac OS X 10.5.x
-
( -> 128 GB)
-
16 TB
Mac OS X 10.6.x
-
( -> 128 GB)
-
16 TB
10
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
Example for different partitions with different file systems on one Freecom
Mobile Hard Drive / Desktop Hard Drive
File system
Total
size of Freecom HD
250 GB
NTFS
FAT32
220 GB
30 GB
Note: On NTFS formatted hard drives can only be written under
Windows XP / Vista / 7. Under MacOSX data can only be read.
The example above is a good solution for Windows XP / Vista / 7 users who sometimes
exchange data with Macs.
For storing the data under Windows XP / Vista / 7 both partitions can be used. As the NTFS
file system can only be read by Mac data to be used on these operating systems must be
stored on the FAT32 partition.
Please follow the steps below to adapt the Freecom Mobile Hard Drive / Desktop Hard
Drive for your needs.
Partitioning your Freecom Mobile Hard Drive / Desktop Hard Drive
under Windows XP / Vista / 7
Deleting a partition
1. Click with the right mouse button on the "My Computer" icon on your desktop.
2. Select the option "Manage".
3. Select the option "Storage" -> "Disk Management".
4. Choose your external Freecom Mobile Hard Drive / Desktop Hard Drive and right-click
on the partition.
5. Select "Delete Partition" and confirm by clicking on "Yes". The partition will be deleted now.
Creating a partition
The following steps will guide you through the process of creating partitions on your Freecom
Mobile Hard Drive / Desktop Hard Drive. After this procedure your Freecom Mobile Hard
Drive / Desktop Hard Drive will be ready for use and it will be allocated a drive letter.
1. Click with the right mouse button on the "My Computer" icon on your desktop.
2. Select the option "Manage".
3. Select the option "Storage" -> "Disk Management".
4. Choose the hard drive, which is "unallocated". Ensure that the entire drive is
"unallocated".
11
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
5. Click with the right mouse button on the "unallocated" area and select the option "New
Partition". The "New Partition Wizard" opens. Click on "Next".
12
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
6. Select "Primary partition" and click on "Next".
7. Now you can adjust the size of your partition. Click on "Next" if only one partition is to
be created. See next chapter (Creating two or more partitions on the Freecom Mobile
Hard Drive / Desktop Hard Drive under Windows XP / Vista / 7) how to create more than
one partition.
8. Assign a drive letter to your hard drive. Normally you can use the default options. Click
on "Next".
13
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
9. Select the formatting option "Format this partition with the following settings". Choose
either "FAT32" or "NTFS", the "Allocation unit size" should remain on "Default". Finally select
"Perform a quick format" and click on "Next".
10. Click on "Finish" to complete the partitioning of your Freecom Mobile Hard Drive /
Desktop Hard Drive. Your Freecom Mobile Hard Drive / Desktop Hard Drive will be
formatted now and is ready-to-use afterwards.
14
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
Creating two or more partitions on the Freecom Mobile Hard Drive / Desktop
Hard Drive under Windows XP / Vista / 7
1. Repeat the steps from the previous chapter (Creating a partition on the Freecom Mobile
Hard Drive / Desktop Hard Drive under Windows XP / Vista / 7) for creating the first
partition.
2. Click with the right mouse button on the "My Computer" icon on your desktop.
3. Select the option "Manage".
4. Select the option "Storage" -> "Disk Management".
5. Right-click on the unallocated space of your Freecom Mobile Hard Drive / Desktop Hard
Drive and select the option "New partition". The "New Partition Wizard" opens. Click
on "Next".
6. Select "Extended partition" and click on "Next".
7. Now you can adjust the size of your partition. Enter the size and click on "Next".
15
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
8. Click on "Finish" to create the "Extended partition". The unallocated space now changed
to "Free space".
16
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
EN
9. Right-click on "Free Space" and select "New Logical Drive". The "New Partition Wizard"
opens. Click on "Next".
10. "Logical drive" is already selected. Click on "Next".
11. Specify the partition size and click on "Next".
12. Assign a drive letter and click on "Next".
13. Select the formatting option "Format this partition with the following settings". Choose
either "FAT32" or "NTFS", the "Allocation unit size" should remain on "Default". Finally
select "Perform a quick format" and click on "Next".
14. Click on "Finish" to complete partitioning. Your partition will be formatted now and is
ready-to-use.
Note: If you select NTFS as file system, the data of your Freecom Mobile
Hard Drive / Desktop Hard Drive can be read only under Mac OS X.
There is no possibility to write data.
17
EN
FREECOM MOBILE HARD DRIVE
FREECOM DESKTOP HARD DRIVE
Partitioning your Freecom Mobile Hard Drive / Desktop Hard Drive under
Mac OS X
1. Open the "Disk Utility". This can be found in "Applications" —> "Utilities".
2. Click on the tab "Partition".
Here you can setup the partition settings and partition the drive according to your settings
(e.g. Mac OS Extended). Detailed information how to use the Disk Utility can be found in
the help:
18
WARRANTY
2
YEARS
(VALID IN EUROPE/TURKEY ONLY)
WARRANTY
We thank you for purchasing this Freecom product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the
quick install guide, instruction manual and any additional electronic and or printed
manuals. When problems occur we have a database with Frequently Asked Questions
(FAQ) on our Freecom website (www.freecom.com), please check this site before you
contact the helpdesk.
Your Guarantee
All Freecom products come with unlimited technical phone and web support. By this
Guarantee, Freecom warrants their products to be free from defects in material and
workmanship for a period listed below from the date of its original purchase. If during
this period of guarantee the product proves defective due to improper materials or
workmanship, Freecom will, without charge for labour or parts, at its sole discretion,
repair or replace the product or its defective parts upon the terms and conditions set
out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicating the date of purchase, product and serial number) is presented together with the
defective product and a Freecom RMA number received from the Freecom Website or
given by a Freecom Service Center. Freecom reserves the right to refuse the free-ofcharge guarantee services when the date of purchase of the product cannot be proven.
This guarantee will not apply if the RMA number is missing, the serial number on the
product has been altered, removed or made illegible.
This guarantee covers only the hardware components packaged with the product.
This guarantee covers none of the following: (a) any consumable supplied with the
product, such as media or batteries; (b) damage to or loss of any software programs,
data or removable storage media; (c) any damage resulting from adaptations, changes
or adjustments, which may have been made to the product, without the prior written consent of Freecom; (d) attempted repair by any party other than authorized by
Freecom and (e) accidents, lightning, water, fire or any other such cause beyond the
reasonable control of Freecom.
With respect to all services provided, Freecom is not responsible for any damage to
or loss of any programs, data or other information stored on any media or any part
of any product serviced. Freecom is not liable for the consequence of business loss in
case of system failure. Be sure to exclude all parts not covered by this guarantee prior
to returning the product to Freecom. Freecom is not liable for any loss or damage to
these items. If during the repair of the product the contents of the hard drive are altered,
deleted or in any way modified, Freecom is not liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will
be either new, equivalent to new or reconditioned. All replaced parts and products
become the property of Freecom The period of guarantee for any product or part repaired or replaced in warranty shall be the balance of the original guarantee. Repairs
or replacements on product or parts out of warranty carry 6 (six) months guarantee.