Use & care guide | Frigidaire 134850600B Washer User Manual

Use & Care Guide
Guide de L’utilisateur
For best results a low-sudsing,
HE High Efficiency Detergent
made for front loading washers
must be used
Pour de meilleurs résultats, on
doit utiliser un détergent basse
mousse et de haute efficience,
recommandé pour Machines à
laver de charge frontale
P/N 134850600B (0710)
Table of Contents
IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................................3-4
Washing Procedures ...............................................................................................................................................4-6
Stain Removal .........................................................................................................................................................6-7
Common Washing Problems .......................................................................................................................................8
Care and Cleaning ....................................................................................................................................................9
Avoid Service Checklist ............................................................................................................................................10
Assistance or Service
The symbol
on the product or on its packaging indicates that this product may not be treated as household waste. Instead
it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling
of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the
This Use and Care Guide provides general operating instructions Read and Save These Instructions
for your washer. It also contains information about features for Record Your Model and Serial Numbers
several other models. Your washer may not have every feature The model and serial numbers of your washer are found on
included here.
the washer serial plate located at the top, inside of the door
Use the washer only as instructed in this Use and Care Guide opening. Record and retain these numbers.
and the Operating Instructions included with your washer.
Model Number____________________________________
Read all instructions before using this appliance. This book
contains valuable information about, operation, care and
service. Keep it in a safe place.
Serial Number_____________________________________
Note: The instructions appearing in this Owner's Guide are not Purchase Date_____________________________________
meant to cover every possible condition and situation that may
occur. Common sense and caution must be practiced when installing, operating and maintaining any appliance.
A pedestal accessory, Model No. APWD15W (White), APWD15GB (Glacier Blue), APWD15P (Platinum) and APWD15E
(Black), specifically designed for this washer may be used when elevating the washer for ease of use. Failure to use accessories
certified by the manufacturer could result in personal injury, property damage or damage to the washer.
Your safety and the safety of others is very important.
We have provided many important safety messages in the Use and Care Guide, Operating Instructions, Installation Instructions
and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you or others. All safety
messages will be preceded by the safety alert symbol and the word "DANGER" or "WARNING". These words mean:
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if
the instructions are not followed.
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion or to
prevent property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Clear the room, building or area of all occupants.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Important Safety Instructions
Read all instructions before using this washer.
Avoid fire
hazard or electrical shock.
Do not use an adaptor
plug or extension cord or
remove grounding prong
from electrical power
cord. Failure to follow this
warning can cause
serious injury, fire or
CORRECT Use this way ONLY
type wall
Do not under any
circumstances cut,
remove or bypass the
grounding prong
from this plug
You can be killed or seriously injured if you don't follow these Important Safety Instructions:
• Failure to comply with these warnings could result in serious personal injuries.
Prevent Fire
• Do not wash items that have been previously cleaned in, soaked in, or spotted with gasoline, cleaning solvents, kerosene,
cooking oils, waxes, etc. Do not store these items on or near the washer. These substances give off vapors or chemical
reactions that could ignite or explode.
• Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors that could ignite the
•Do not add gasoline, cleaning solvents, or other flammable or explosive substances to the wash water. These substances
give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the
washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any
accumulated hydrogen gas. Hydrogen gas is flammable; do not smoke or use an open flame during this time.
• Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
• Failure to comply with these warnings could result in fire, explosion, serious bodily injury and/or damage to the rubber or
plastic parts of the washer.
Protect Children
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near
children. As children grow, teach them the proper, safe use of all appliances.
• Destroy the carton, plastic bag and other packing materials after the washer is unpacked. Children might use them for
play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers.
• Keep laundry products out of children's reach. To prevent personal injury, observe all warnings on product labels.
• Before the washer is removed from service or discarded, remove the washer door to prevent accidental entrapment.
• Failure to comply with these warnings could result in serious personal injuries.
Do not use or mix liquid
chlorine bleach with other household
chemicals such as toilet cleaners, rust
removers, acid or products containing
ammonia. These mixtures can produce
dangerous fumes which can cause serious
injury or death.
Power supply cord with 3-prong
grounding plug
Prevent Injury
• To prevent shock hazard and assure stability during operation, the washer must be installed and electrically grounded by a
qualified service person in accordance with local codes. Installation instructions are packed in the washer for installer's
reference. Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures. If the washer is moved to a new
location, have it checked and reinstalled by a qualified service person.
• To prevent personal injury or damage to the washer, the electrical power cord of the washer must be plugged into a
properly grounded and polarized 3-prong outlet. The third grounding prong must never be removed. Never ground the
washer to a gas pipe. Do not use an extension cord or an adaptor plug.
• Follow package directions when using laundry products. Incorrect usage can produce poisonous gas--resulting in serious
injury or death.
- Do not combine laundry products for use in 1 load unless specified on the label.
- Do not mix chlorine bleach with ammonia or acids such as vinegar.
Printed in U.S.A.
Important Safety Instructions (continued)
• To prevent serious personal injury and damage to the washer:
- All repairs and servicing must be performed by an authorized servicer unless specifically recommended in this
Owner's Guide. Use only authorized factory parts.
- Do not tamper with controls.
- Do not install or store the washer where it will be exposed to the weather.
- Do not install on carpet. Install washer on a solid floor. It may be necessary to reinforce the floor to prevent vibration or
• To reduce the risk of electric shock, disconnect this appliance from the power supply before attempting any user
maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• To prevent injury, do not reach into the washer while parts are moving. Before loading, unloading or adding items, push in
the cycle selector knob and allow the drum to coast to a complete stop before reaching inside.
• Failure to comply with these warnings could result in serious personal injuries.
• This washer is equipped with an electrical overload protector. The motor will stop if it becomes overheated. The washer
will automatically restart after a cool down period of up to 30 minutes, if the washer has not been manually turned off
during this time.
Washing Procedures
Follow the guidelines below for preparing the wash load.
Read the Operating Instructions for operating your specific model.
Always read and follow fabric care and laundry product labels.
To reduce the risk of fire, electrical shock, or injury to persons, read
Important Safety Instructions before operating this washer.
Sort laundry into loads that can be washed
Empty pockets.
Place delicate items in a mesh bag.
1. Sort laundry into loads that can be washed together.
Sort items by recommended water temperatures and wash time.
• Separate white, light, and colorfast items from dark and noncolorfast items.
• Separate items which shed lint from items which attract lint. Permanent
press, synthetic, knit and corduroy items will pick up lint from towels, rugs
and chenille bedspreads.
• Separate heavily soiled items from lightly soiled items.
• Separate lacy, sheer and loosely knit items from sturdy items.
• Do not machine wash items containing fiberglass. Small particles of
fiberglass left in the drum may stick to fabrics in other loads and cause skin
2. Prepare items for washing.
• Empty pockets.
• Brush off lint and dirt. Shake out rugs and beach towels.
• Close zippers, fasten hooks, tie strings and sashes, and remove nonwashable
trims and ornaments.
• Remove pins, decorative buttons, belt buckles, and other objects which could
be damaged. This also helps protect other items in the wash load.
• Mend rips and tears to prevent further damage during washing.
• Place delicate items such as bras, shoulder pads, hosiery, and belts in a mesh
bag to prevent tangling during the wash cycle.
• Turn knit items inside out to prevent pilling.
3. Pretreat stains and heavy soil.
See Stain Removal for details.
4. Add laundry load to washer.
• Combine large and small items in a load. Load large items first. Large items
should not be more than half the total wash load.
• Washing single items such as a sweater, towel or jeans may cause an out-ofbalance load. Add 1 or 2 similar items to help balance the load.
• Single heavy items such as a bedspread can be washed separately.
• The washer can be fully loaded, but the items should not be tightly packed.
The door should close easily.
Add laundry load to washer.
5. Add detergent, bleach and fabric softener to automatic dispenser following these steps:
• Slowly open the dispenser drawer.
• After adding laundry products, slowly close the
dispenser drawer. Closing the drawer too quickly
could result in early dispensing of bleach or fabric
Note: From time to time you may see water in the
bleach and fabric softener compartments. This is a
result of the siphoning action and is part of the normal
operation of the washer.
• If desired, pour the recommended amount of fabric
softener into the compartment labeled "Fabric
Softener" and marked with this symbol
• Fill to the mininum fill line (MIN.) for small loads. Fill
to the maximum fill line (MAX.) for large loads. Do not
exceed the maximum fill line. Overfilling can cause
early dispensing of the fabric softener which could
result in stained clothes.
• Do not pour fabric softener directly on the wash
• Use of a fabric softener dispensing ball is not
recommended in tumble action washers.
• Detergent is flushed from the dispenser at the beginning
of the cycle. Either powdered or liquid detergent can
be used. Note: Liquid detergent will drain into the
washer drum as it is added.
• Add a low-sudsing, high-efficiency
detergent made for front-loading
washers to the dispenser chamber.
Look for this symbol on the detergent
label. Use the cap or scoop provided by the detergent
manufacturer to measure the amount recommended.
• Color-safe bleach, water conditioner, detergent booster
and enzyme products may be added to the detergent
compartment. Avoid mixing liquids and powders.
• Detergent usage may need to be adjusted for water
temperature, water hardness, load size and soil level.
• For best results, avoid oversudsing.
• If desired, measure out the recommended amount of
liquid chlorine bleach (not to exceed 1/3 cup (80 mL))
and pour it into the center compartment labeled
"Liquid Bleach" and marked with this symbol
• Fill to the mininum fill line (MIN.)for small loads. Fill
to the maximum fill line (MAX.) for large loads. Do not
exceed the maximum fill line. Overfilling can cause
early dispensing of the bleach which could result in
damaged clothes.
• Do not pour undiluted liquid chlorine bleach directly
onto the load or into the drum. Fabric damage can
• Add powder or liquid color-safe bleach to the
detergent dispenser.
Washing Procedures Con't
6. Select the cycle, temperature, spin speed, options and features according
to type, size, and soil level of each load. Start the washer. (See Operating
Instructions for your specific model.)
7. Remove items when the cycle is completed.
Place washed items in automatic dryer, line dry, or dry flat as directed by fabric
care label. Excess wrinkling, color transfer or odors may develop in items left in
the washer after the cycle has ended.
Safety Door
8. General Precautions
• Do not slam the washer door closed or try to force the door open when
DOOR LOCK light is on. This could result in damage to the washer.
• DO NOT leave the washer door open. An open door could entice children
to hang on the door or crawl inside the washer. Note: If there are no small
children present, leave the door ajar to prevent odor build up and to improve
venting of the unit.
• To avoid damaging the washer and personal injury, DO NOT hang on or lean
against the washer door.
• Do not place detergent, bleach or fabric softener containers on top of the
washer. They can damage the finish or controls.
Partner, Electrolux
Home Products has determined that this product
meets the ENERGY STAR guidelines for energy
Do not store or place laundry products on
top of washer at any time. They can
damage the finish or controls.
Do not use or mix liquid
chlorine bleach with other household
chemicals such as toilet cleaners, rust
removers, acid or products containing
ammonia. These mixtures can produce
dangerous fumes which can cause serious
injury or death.
Stain Removal
Safe Stain Removal Procedures
To reduce the risk of fire or serious injury to persons or property,
comply with the basic warnings listed below:
• Read and comply with all instructions on stain removal products.
• Keep stain removal products in their original labeled containers and out of
children's reach.
• Thoroughly wash any utensil used.
• Do not combine stain removal products, especially ammonia and chlorine
bleach. Dangerous fumes may result.
• Never wash items which have been previously cleaned in, washed in, soaked
in or spotted with gasoline, dry cleaning solvents or other flammable or
explosive substances because they give off vapors that could ignite or explode.
• Never use highly flammable solvents, such as gasoline, inside the home.
Vapors can explode on contact with flames or sparks.
For successful stain removal:
• Remove stains promptly.
• Determine the kind of stain, then follow the recommended treatment in the
stain removal chart below.
• To pretreat stains, use a prewash product, liquid detergent, or a paste made
from granular detergent and water.
• Use cold water on unknown stains because hot water can set stains.
• Check care label instructions for treatments to avoid on specific fabrics.
• Check for colorfastness by testing stain remover on an inside seam.
• Rinse and wash items after stain removal.
Follow fabric care label instructions.
Stain Removal
Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain
remover or nonflammable dry cleaning fluid.
Baby formula, dairy
products, egg
Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more. Wash.
Beverages (coffee, tea,
soda,juice, alcoholic
Pretreat stain. Wash using cold water and bleach safe for fabric.
Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing enzymes. Wash
using bleach safe for fabric.
Candle wax, crayon
Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax
is absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or
nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash using bleach safe for fabric.
Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe for fabric.
Collar or cuff soil,
Pretreat with prewash stain remover or rub with bar soap.
Dye transfer on white fabric
Use packaged color remover. Wash using bleach safe for fabric.
Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe for fabric.
Grease, oil, tar (butter, fats,
salad dressing, cooking
oils, car grease, motor oils)
Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy stains and
tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels under stain frequently. Rinse
thoroughly. Wash using hottest water safe for fabric.
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain remover,
denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water before washing.
Badly mildewed fabrics may be permanently damaged.
Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato
Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Nail polish
May be impossible to remove. Place stain face down on paper towels. Apply nail polish remover to back
of stain. Repeat, replacing paper towels frequently. Do not use on acetate fabrics.
Paint, varnish
WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it cannot be
removed. OIL BASED AND VARNISH: Use solvent recommended on can label. Rinse thoroughly
before washing.
Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in hottest
water safe for fabric.
Rust, brown or yellow
For spots, use rust remover safe for fabric. For discoloration of an entire load, use phosphate detergent
and nonchlorine bleach. Do not use chlorine bleach because it may intensify discoloration.
Shoe polish
LIQUID: Pretreat with a paste of granular detergent and water. PASTE: Scrape residue from fabric.
Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rinse. Rub detergent into
dampened area. Wash using bleach safe for fabric.
Urine, vomit, mucus, feces
Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.
Adhesive tape, chewing
gum, rubber cement
Common Washing Problems
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For
satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.
Blue stains
•Undiluted liquid detergent or fabric
softener dispensed directly onto
•If caused by detergent, mix 1 cup (240 ml) •Avoid overfilling detergent and fabric softener
white vinegar with 1 quart (.95 L) water in compartments of dispenser.
a plastic container. Soak item 1 hour. Rinse.
•If caused by fabric softener, rub stains
with bar soap. Wash.
•Not enough detergent.
•Wash water temperature too low.
•Incorrect sorting.
•Rewash with correct amount of detergent •Sort items by soil level and color.
and hottest water safe for fabric. Add •Use correct amount of detergent, hottest
bleach safe for fabric.
water and bleach safe for fabric.
Greasy, oily stains •Not enough detergent.
•Undiluted liquid fabric softener
poured directly on fabric.
•Treat with prewash stain remover or liquid •Use correct amount of detergent and hottest
water safe for fabric.
•Increase detergent and water temperature. •Do not pour liquid fabric softener directly on
fabric. See Washing Procedures for directions
•Rub fabric softener stains with bar soap. on adding softener.
Holes, tears, or
•Incorrect use of chlorine bleach.
•Unfastened zippers, hooks,
•Rips, tears and broken threads.
•Overloading the washer.
•Degradation of fabric.
•May be irreversible if rips, tears and seams •Never pour chlorine bleach directly on fabric.
cannot be mended.
•Check condition of items before washing. See
Washing Procedures for preparing and
loading the wash load and adding chlorine
•Incorrect sorting.
•Tissues left in pocket.
•Overloading the washer.
•Not enough detergent.
•Undissolved detergent has left
a residue resembling lint.
•Static cling is attracting lint.
•Load washed too long.
•Reduce load size. Rewash using correct •See Washing Procedures for sorting and
water temperature, water level, and amount preparing the wash load.
of detergent.
•Do not overload washer.
•Add nonprecipitating water conditioner to •Use correct temperature and amount of
wash water to remove detergent residue. detergent, water and wash time.
•Add liquid fabric softener to final rinse.
•Dry load in dryer.
•Remove lint with lint brush or roller.
(Fibers break off,
ball up and cling to
•Pilling is normal with synthetic and
permanent press fabrics. This is
due to abrasion from normal wear.
• Use a lint brush or shaver to remove
•Use fabric softener in the washer to lubricate
•When ironing, use spray starch or fabric
finish on collars and cuffs.
•Turn items inside out to reduce abrasion.
Residue or
powder on dark
Stiff, harsh
•Undissolved detergent.
• Some granular detergents can
combine with hard water minerals
to form a residue.
•Overloading the washer.
• Rewash load.
•Increase water temperature using hottest
water safe for fabric.
•Do not overload washer.
•Use liquid detergent or use nonprecipitating
water conditioner with granular detergent.
•Overloading the washer.
•Incorrect wash cycle for wash
•Reduce load size.
•Do not overload washer.
•Rinse in cold water with liquid fabric softener •Remove items from washer as soon as cycle
using the Perm Press or Delicate cycle.
is completed.
•Use liquid fabric softener.
Yellow buildup of •Agitation time too short.
body soil on
•Wash water temperature too low.
synthetic fabrics •Not enough detergent.
Yellow or brown
rust stains
•Iron or manganese in water supply,
water pipes, or water heater.
•Soak in detergent booster or product •Select correct wash cycle.
containing enzymes.
•Use correct amount of detergent.
•Wash in hot water using full permanent •Wash synthetics frequently using hot or warm
press cycle. Increase detergent.
Add bleach safe for fabric.
•Or, treat with color remover.
•To restore discolored load of whites, use •Use nonprecipitating water softener.
rust remover safe for fabric.
•Before washing, run hot water for a few
•Do not use chlorine bleach to remove rust minutes to clear lines.
stains. It may intensify discoloration.
•Drain water heater occasionally.
•For an ongoing problem, install an iron filter in
your water supply system.
Care and Cleaning
Figure 1
(Lock tab is visible only after drawer has
been pulled out)
Figure 3
Figure 4
Follow Winterizing
Instructions for cold
weather care.
Figure 2
IMPORTANT: Do not load garments or other items in the washer when cleaning
the inside of the washer.
• Add a 1/2 cup of liquid bleach to the detergent compartment of the dispenser
drawer and fill the bleach dispenser compartment to the Max Fill level and run
WITHOUT a clothes load using the Normal Cycle setting.
For Other Inside Cleaning
• Before cleaning the washer interior, unplug the electrical power cord to avoid
electrical shock hazards.
• Dry around the washer door opening, flexible gasket, and door glass. These areas
should always be clean to ensure a water tight seal.
• When extremely soiled items have been washed, a dirty residue may remain on
the drum. Remove this by wiping the drum with a nonabrasive household
cleanser. Rinse thoroughly with water.
• Periodically, wipe dry the folds in the bottom of the flexible gasket to remove lint
and other debris.
• The plastic drum vanes may become stained from fabric dye. Clean these parts
with a nonabrasive household cleanser. This prevents dye transfer to future loads.
Cleaning the Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer. Residue should
be removed once or twice a month.
• Remove the drawer by pulling the drawer out until it stops. (Figure 1)
• Reach back into the left rear corner of the drawer cavity and press down firmly
on the lock tab (left rear portion of the drawer). Pull out the drawer. (Figure 2)
• Remove the insert from the bleach and fabric softener compartments. (Figure 3)
• Rinse the drawer and inserts with hot tap water to remove traces of accumulated
powders and liquids. Large amounts of fabric softener residue may indicate
improper dilution or more frequent cleaning is required.
• To clean the drawer opening, use a small brush to clean the recess. Remove all
residue from the upper and lower parts of the recess. (Figure 4)
• Replace the insert pressing the "X" to lock it in place. Return the dispenser
• When washing is completed, wipe top and sides of washer with a damp cloth.
Turn water faucets off to prevent pressure build-up in the hoses.
• As needed, clean the cabinet with mild soap and water. Never use harsh, gritty
or abrasive cleansers. If door or console becomes stained, clean with diluted
chlorine bleach [1/2 cup (120 ml) in 1 quart (.95 L) water]. Rinse several times
with clear water.
• Remove glue residue from tape or labels with a mixture of warm water and mild
detergent. Or, touch residue with the sticky side of the tape or label.
• When cleaning chrome parts use Windex with ammonia or any of the cleaning
items mentioned for cleaning the cabinet.
• Before moving the washer, place a strip of cardboard or thin fiberboard under
the front leveling legs to prevent floor damage.
Winterizing Instructions
If the washer is stored in an area where freezing can occur or moved in freezing
temperatures, follow these winterizing instructions to prevent damage to the washer:
1. Turn off water supply faucets.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV) antifreeze to empty wash
drum. Close door.
5. Select the Drain/Spin cycle. Press START and let the washer drain for 1 minute
to drain out all the water. Not all of the RV antifreeze will be expelled.
6. Press Pause/Cancel twice, unplug electrical power cord, dry off drum interior and
close door.
7. Remove dispenser drawer. Drain any water in compartments and dry
compartments. Replace drawer.
8. Store washer in an upright position.
9. To remove antifreeze from washer after storage, run empty washer through a
complete cycle using detergent. Do not add wash load.
Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the result of defective
workmanship or materials in this washer.
High pitch "jet engine" noise.
• A certain amount of motor whine is normal during the spin cycle.
Rattling and clanking noise.
• Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check
drum. If noise continues after washer is restarted, objects may be in pump. Call your authorized
• Belt buckles and metal fasteners are hitting wash drum. To prevent unnecessary noise and
damage to drum, fasten fasteners and turn items inside out.
Squealing sound or hot rubber odor.
• Washer is overloaded. Do not overload washer. Stop washer and reduce load.
Thumping sound.
• Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues,
washer is probably out of balance. Stop washer and redistribute wash load.
Vibrating noise.
• Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs
and tighten lock nuts. See INSTALLATION INSTRUCTIONS for details.
• Shipping bolts and foam block have not been removed during installation. See INSTALLATION
INSTRUCTIONS for removing shipping bolts and foam block.
• Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
Washer does not start.
Washer won't spin.
Residue left in drum.
Water collects in folds of the
bellows at the end of the cycle.
• Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly
in wall outlet.
• House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or
replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a
qualified electrician. If problem is a power outage, call local electric company.
• Water supply faucets are not turned on. Turn on water supply faucets.
• Motor is overheated. Washer motor will stop if it becomes overheated. It will automatically restart after
a cool down period of up to 30 minutes (if washer has not been manually turned off).
• Washer door is not completely closed. Close door completely.
• Load is too small. Add 1 or 2 similar items to help balance the load.
• Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush
excess dirt and sand from items before washing
• This is a result of the washing action and is part of the normal operation of the washer.
Water collects in bleach and fabric softener
• This is a result of the siphoning action and is part of the normal operation of the washer. Water may
be removed by removing the dispenser drawer (see Page 9, Figures 1 and 2) and draining water into
the empty drum or sink.
Wash load too wet after spin.
• Washer is overloaded. Do not overload washer. See Washing Procedures.
• Load is too small. Add 1 or 2 similar items to help balance the load.
• Load is out of balance. Rearrange load to allow proper spinning.
• Drain hose is kinked. Straighten drain hose.
Water does not enter washer or it enters
• Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and
pressure increase.
• Water supply faucets are not completely open. Fully open hot and cold faucets.
• Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid
running water elsewhere while washer is filling.
• Water inlet hoses are kinked. Straighten hoses.
Warm or hot water is not hot enough.
• Hot water heater is set too low or is a distance from washer. Measure hot water temperature at nearby
faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust
water heater as necessary.
• Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water available for proper cleaning. If problem persists,
your hot water system may be unable to support more than 1 use at a time.
Water in washer does not drain or drains
• Drain hose is kinked or clogged. Clean and straighten the drain hose.
• Maximum standpipe height is 8' (2.4 m).
• House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Water leaks.
• Fill hose connection is loose at faucet or washer. Check and tighten hose connections. Install rubber
sealing washers provided.
• Wrong detergent. Run rinse cycle. Use a low-sudsing, high efficiency detergent.
• Too much detergent. Run rinse cycle. Use less detergent in future loads
Incorrect wash and rinse temperatures.
• Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot
water faucet and cold water hose to cold water faucet.
Water is entering washer but tub does not
• Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to prevent
Major Appliance Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of
purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove to
be defective in materials or workmanship when such appliance is installed, used and maintained in
accordance with the provided instructions.
This warranty does not cover the following:
Products with original serial numbers that have been removed, altered or cannot be readily determined.
Product that has been transferred from its original owner to another party or removed outside the USA or
Rust on the interior or exterior of the unit.
Products purchased "as-is" are not covered by this warranty.
Food loss due to any refrigerator or freezer failures.
Products used in a commercial setting.
Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances
not in ordinary household use or used other than in accordance with the provided instructions.
Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves,
etc.,which are not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or
knobs, handles, or other cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip
charges, or mileage expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to floors,
cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
If You Need
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period
should service be required. If service is performed, it is in your best interest to obtain and keep all receipts.
Service under this warranty must be obtained by contacting Electrolux at the addresses or phone
numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances
North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada
Corp. Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and
parts under this warranty must be performed by Electrolux or an authorized service company. Product features or
specifications as described or illustrated are subject to change without notice.
Electrolux Major Appliances
North America
P.O. Box 212378
Augusta, GA 30907
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4
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