Operating instructions | Frigidaire 318200760 Range User Manual

Welcome .................................. 2
Important Safety Instructions .. 3-5
Features at a Glance ............. 6
Setting Surface Controls.... 7-8
Surface Cooking .................... 9
Before Setting
Oven Controls ...................... 10
Setting Oven Controls ......... 10
Cooking Informations ..... 11-12
Adjusting Your
Oven Temperature ................ 12
Care & Cleaning .............. 13-18
Before You Call
Solutions to
Common Problems
........................................... 18-19
Warranty ................ Back Cover
318200760 (0609) Rev. B
Welcome & Congratulations
(United States)
Please attach sales receipt
here for future reference.
Congratulations on your purchase of a new appliance! At Electrolux Home
Products, we are very proud of our product and are completely committed to
providing you with the best service possible. Your satisfaction is our number one
We know you’ll enjoy your new appliance and Thank You for choosing our product.
We hope you consider us for future purchases.
This Use & Care Manual contains general operating instructions for your appliance
and feature information for several models. Your product may not have all the
described features. The graphics shown are representative. The graphics on your
appliance may not look exactly like those shown. These instructions are not
meant to cover every possible condition and situation that may occur. Common
sense and caution must be practiced when installing, operating and maintaining
any appliance.
Please record your model and serial numbers below for future reference.
Model Number:
Serial Number:
Purchase Date:
Product Registration
Register Your Product
be filled in completely, signed and returned to
Electrolux Home Products.
Serial Plate Location
Versión en español
Si desea obtener una copia en español
de este Manual del Usuario, sírvase
escribir a la dirección que se incluye a
continuación. Solicite la P/N
Spanish Use & Care Manual
Electrolux Home Products
P. O. Box 212378
Augusta, GA 30917
© 2006 Electrolux Canada Corp.
All rights reserved
Printed in United States
Important Safety Instructions
This manual contains many important safety messages. Always read and obey all safety messages.
calls your attention to safety messages that inform you of hazards that can kill or hurt you or
The safety symbol
others, or cause damage to the product.
Indicates an imminently hazardous situation which, if not avoided may result in death or serious injury.
If the information in this manual is not followed
exactly, a fire or explosion may result causing property damage,
personal injury or death.
— Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
• Immediately call your gas supplier from a neighbor's phone.
Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified
installer, servicer or the gas supplier.
All ranges can tip.
Injury to persons could result.
Install anti-tip device packed with
See Installation Instructions.
To reduce the risk of tipping, the
range must be secured by properly installed
anti-tip bracket(s) provided with the range. To
check if the bracket(s) is installed properly,
remove the lower panel or storage drawer and
verify that the anti-tip bracket(s) is engaged.
Refer to the Installation Instructions for proper
anti-tip bracket(s) installation.
Important Safety Instructions
• Wear proper apparel—Loose-fitting or hanging
garments should never be worn while using the
appliance. Do not let clothing or other flammable
materials contact hot surfaces.
• Do not use water or flour on grease fires—Smother the
fire with a pan lid, or use baking soda, a dry chemical
or foam-type extinguisher.
• When heating fat or grease, watch it closely. Fat or
grease may catch fire if allowed to become too hot.
In case of fire or gas leak, be sure to turn
off the main gas shutoff valve.
• Use only dry potholders—Moist or damp potholders
on hot surfaces may result in burns from steam. Do
not let potholders touch hot heating elements. Do not use
a towel or other bulky cloth instead of a potholder.
• Do not heat unopened food containers—Buildup of
pressure may cause container to burst and result in
• Remove the oven door from any unused range if it is
to be stored or discarded.
IMPORTANT—Do not attempt to operate the oven during
a power failure. If the power fails, always turn the oven
off. If the oven is not turns off and the power resumes, the
oven may begin to operate again. Food left unattended
could catch fire or spoil.
Use proper flame size—Adjust flame size
so it does not extend beyond the edge of the utensil.
The use of undersize utensils will exposed a portion of the
burner flame to direct contact and may result in ignition of
clothing. Proper relationship of utensil to flame will also
improve efficiency.
ignition of clothing. Proper relationship of utensil to the
surface burner will also improve efficiency.
Utensil handles should be turned inward and not
extend over adjacent surface burners—To reduce the risk
of burns, ignition of flammable materials, and spillage due
to unintentional contact with the utensil. The handle of the
utensil should be positioned so that it is turned inward, and
does not extend over adjacent surface burners.
Never leave surface burners unattended at high heat
settings—Boilovers cause smoking and greasy spillovers
that may ignite, or a pan that has boiled dry may melt.
Protective liners—Do not use aluminum foil to line oven
bottom or any other part of the appliance. Only use
aluminum foil as recommended for baking if used as a
cover placed on the food. Any other use of protective
liners or aluminum foil may result in a risk of electric
shock or fire or short circuit.
Glazed cooking utensils—Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for rangetop service without breaking
due to the sudden change in temperature. Check the
manufacturer’s recommendations for rangetop use.
Do not use decorative surface burner covers. If a
burner is accidentally turned on, the decorative cover will
become hot and possibly melt. Burns will occur if the hot
covers are touched. Damage may also be done to the
cooktop or burners because the covers may cause
overheating. Air will be blocked from the burner and
cause combustion problems.
• Do not clean or operate a broken cooktop—If cooktop
should break, cleaning solutions and spillovers may
penetrate the broken cooktop and create a risk of electric
shock. Contact a qualified technician immediately.
• Clean cooktop glass with caution—If a wet sponge or
cloth is used to wipe spills on a hot cooking area, be
careful to avoid a steam burn. Some cleaners can
produce harmful fumes if applied to a hot surface.
• Avoid scratching the cooktop glass with sharp
Do not use stove top grills on the burner
grates of sealed gas burners. If you use a stove top grill on
a sealed gas burner, it will cause incomplete combustion
and can result in exposure to carbon monoxide levels above
allowable current standards. This can be hazardous to your
Electronic controllers can be damaged
by cold temperatures. When you use your appliance for
the first time, or if it has not been used for a long
period of time, make sure that it has been exposed to a
temperature above 0°C/32°F for at least 3 hours before
connecting it to the power supply.
• Use care when opening oven door or warmer drawer (if
equipped)—Stand to the side of the range when opening
the door of a hot oven. Let hot air or steam escape before
you remove or replace food in the oven/ warmer drawer.
• Keep oven vent ducts unobstructed. The oven vent is
located at the rear of the cooktop. Touching the surfaces in
this area when the oven is operating may cause severe
burns. Also, do not place plastic or heat-sensitive items on
or near the oven vent. These items could melt or ignite.
• Know which knob controls each surface heating unit.
Always turn the knob to the LITE position when igniting
the burners. Visually check that burner has lit. Then
adjust the flame so it does not extend beyond the edge
of the utensil.
• Use proper pan size. This appliance is equipped with one
or more surface burners of different sizes. Select utensils
having flat bottoms large enough to cover the surface
burner. The use of undersized utensils will expose a portion
of the surface burner to direct contact and may result in
NEVER cover any slots, holes or passages
in the oven bottom or cover an entire rack with materials
such as aluminum foil. Doing so blocks air flow through the
oven and may cause carbon monoxide poisoning. Aluminum
foil linings may trap heat, causing a fire hazard.
Important Safety Instructions
• Placement of oven/warmer drawer (if equipped) racks.
Always place oven racks in desired location while oven/
warmer drawer (if equipped) is cool. If rack must be
moved while oven is hot use extreme caution. Use
potholders and grasp the rack with both hands to
reposition. Do not let potholders contact the hot heating
elements in the oven/warmer drawer (if equipped).
Remove all utensils from the rack before moving.
• Do not use the broiler pan without its insert. The
broiler pan and its insert allow dripping fat to drain and be
kept away from the high heat of the broiler.
• Do not cover the broiler insert with aluminum foil.
Exposed fat and grease could ignite.
• Do not touch a hot light bulb with a damp cloth. Doing
so could cause the bulb to break. Disconnect the
appliance or turn off the power to the appliance before
removing and replacing light bulb.
• In the self-Cleaning cycle only clean the parts listed in this
Use and Care Guide. Before self cleaning the oven, remove the
broiler pan and any utensils or foods from the oven.
• Do not use oven cleaners—No commercial oven cleaner
or oven liner protective coating of any kind should be used
in or around any part of the oven.
• Do not clean door gasket—The door gasket is essential
for a good seal. Care should be taken not to rub, damage
or move the gasket.
• Remove oven racks. Oven racks color will change if left
in the oven during a self-cleaning cycle.
The health of some birds is extremely
sensitive to the fumes given off during the self-cleaning
cycle of the range. Move the birds to another well
ventilated room.
Important Safety Notice
Drinking Water and Toxic Enforcement
• Clean the range regularly to keep all parts free of
grease that could catch fire. Exhaust fan ventilation
hoods and grease filters should be kept clean. Do not
allow grease to accumulate on hood or filter. Greasy
deposits in the fan could catch fire. When you are flaming
food under the hood, turn the fan on. Refer to the hood
manufacturer’s instructions for cleaning.
Act requires the Governor of California to publish a list of
substances known to the state to cause cancer, birth
defects or other reproductive harm, and requires businesses
to warn customers of potential exposure to such
Grounding Instructions
For personal safety, the cooktop must be properly grounded. For
maximum safety, the power cord must be plugged into an electrical
outlet that is correctly polarized and properly grounded.
DO NOT Operate the cooktop using a 2-prong adapter or an extension cord.
If a 2-prong wall receptacle is the only available outlet, it is the personal
responsibility of the consumer to have it replaced with a properly grounded
3-prong wall receptacle installed by a qualified electrician.
See the INSTALLATION INSTRUCTIONS packaged with this range
for complete installation and grounding instructions.
This appliance is equipped with a 3-prong grounding
plug for your protection against shock hazard and should be plugged
directly into a properly grounded receptacle. DO NOT cut or remove the
grounding prong from this plug.
Personal injury or death from electrical shock may
occur if the range is not installed by a qualified installer or electrician.
Grounding type
wall receptacle
Do not, under any
cut, remove, or
bypass the
grounding prong.
Power supply cord with
3-prong grounding plug
Avoid fire hazard or electrical shock.
DO NOT use an adapter plug, an extension cord, or
remove grounding prong from electrical power cord.
Failure to follow this warning can cause serious injury,
fire or death.
Conversion to Liquefied Petroleum Gas (or L. P. Gas)
This natural gas range is designed to allow for conversion to
Liquefied Petroleum (L. P.) Gas.
installation instructions which must be read before and followed
carefully when installing the kit.
Only a qualified service agent should perform the L. P. conversion.
Call an authorized servicer if you wish to have them perform the
conversion. An L. P. Conversion Kit is provided with this range
and is located on the main back of the range. The kit contains
To avoid serious injury, any additions, changes
or conversions required in order for this appliance to satisfactorily
meet the application needs must be made by a qualified
service agent.
Setting Surface Controls
Assembly of the Surface Burner Heads, Burner Caps and Burner Grates
Locations of the Gas Surface Burners
The SIMMER burner is best used for simmering delicate
sauces, etc. This burner is located at the right rear burner
position on the cooktop.
The STANDARD sized burners are used for most surface
cooking needs. These burners are located at the left rear
and center positions on the cooktop.
The POWER burners are best used for bringing large
quantities of liquid rapidly up to temperature or when
preparing larger quantities of food. These burners are
located at the right front and left front positions on the
Surface cooking
A DD 1
Cooking Informations
Oven Baking
For best cooking results, heat the oven before baking cookies, breads, cakes, pies or pastries, etc... There is no need to
preheat the oven for roasting meat or baking casseroles.
The cooking times and temperatures needed to bake a product may vary slightly from your previously owned appliance.
Baking Problems and Solutions Chart
Baking Problems
Cookies and
biscuits burn on
the bottom.
• Allow oven to preheat to the selected temperature
before placing food in oven.
Cookies and biscuits put into
the oven before the preheating
time is completed.
Oven rack overcrowded.
Dark pan absorbs heat too fast.
Cakes put into the oven before
preheating time is completed.
Rack position too high or low.
Oven too hot.
• Allow oven to preheat to the selected temperature
before placing food in the oven.
• Use proper rack position for baking needs.
• Set oven temperature 25°F/12°C lower than recommended.
Cakes not done
in the center.
Oven too hot.
Incorrect pan size.
Pan not centered in oven.
• Set oven temperature 25°F/12°C lower than
• Use pan size suggested in recipe.
• Use proper rack position and place pan so there is 5.1
cm to 10.2 cm (2” to 4”) of space on all sides of pan.
Cakes not level.
Range not level.
Pan too close to oven wall or
rack overcrowded.
Pan warped.
• Place a marked glass measuring cup filled with water
on the center of the oven rack. If the water level is
uneven, refer to the installation instructions for leveling
the range.
• Be sure to allow 5.1 cm to 10.2 cm (2” to 4”) of
clearance on all sides of each pan in the oven.
• Do not use pans that are dented or warped.
Oven too cool.
Oven overcrowded.
Oven door opened too
Cakes too dark
on top or bottom.
Foods not done
when cooking
time is up.
• Choose pan sizes that will permit 5.1 cm to 10.2 cm (2”
to 4”) of air space on all sides when placed in the oven.
• Use a medium-weight aluminum baking sheet.
• Set oven temperature 25°F/12°C higher than suggested
and bake for the recommended time.
• Be sure to remove all pans from the oven except the
ones to be used for baking.
• Open oven door only after shortest recommended
baking time.
Cooking Informations
Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the
oven. A beep lets you know when the broil temperature is reached. Be sure you center the broiler
pan directly under the broil burner for best results.
Arrange oven rack while oven is still cool. Position the rack as needed.
The broiler pan and its insert allow dripping grease to drain and be kept away from the high
heat of the broiler. DO NOT use the pan without its insert. DO NOT cover the insert with
foil. The exposed grease could ignite.
Should an oven fire occur, close the oven door and turn off the oven. If the
fire continues, throw baking soda on the fire or use a fire extinguisher. DO NOT put water or
flour on the fire. Flour may be explosive and water can cause a grease fire to spread and cause
personal injury.
To set for broiling:
Refer to the Timer Guide
Broiler Clean-Up Tips:
To make cleaning easier, line the bottom of the broiler pan with aluminum foil. DO NOT cover
the broiler grid with foil.
To prevent grease from baking on, remove the broiler pan from the oven as soon as cooking
is completed. Use hot pads because the broiler pan is extremely hot. Pour off grease. Soak
the pan in HOT, soapy water.
Clean the broiler pan as soon as possible after each use. If necessary, use soap-filled steel
wool pads. Heavy scouring may scratch the grid.
Broiler Pan
Figure 1
Note: The broiler pan and the
insert allows grease to drain and
be kept away from the high heat
of the broiler. DO NOT use the
pan without the insert. DO NOT
cover the insert with foil; the
exposed grease could ignite.
Adjusting Your Oven Temperature
For instructions on how to adjust the oven temperature refer to the electronic oven control guide.
Care & Cleaning
(Cleaning Chart)
Cleaning Various Parts of Your Range
Before cleaning any part of the range, be sure all controls are turned OFF and the range is cool. Remove spillovers and heavy
soiling as soon as possible. Regular cleanings will reduce the effort required for major cleanings later.
How to Clean
Aluminum & Vinyl
Control Panel and
Trim Pieces
Use hot, soapy water and a cloth. Dry with a clean cloth.
Glass, Painted and
Plastic Body Parts,
Control Knobs and
Decorative Trim
Using a soft cloth, clean with mild dish detergent and water or a 50/50 solution of vinegar and water.
Follow by rinsing the area with clean water; dry and polish with a soft cloth. Glass cleaners may
be used if sprayed on a soft cloth first. DO NOT spray liquids directly on the control pad and display
area. Do not use large amounts of water on the control panel - excess water on the control area may
cause damage to the appliance. Do not use other liquid cleaners, abrasive cleaners, scouring pads,
or paper towels - they will damage the finish. To remove control knobs, turn to the OFF position;
grasp firmly and pull straight off the shaft. To replace knobs after cleaning, line up the flat sides
of both the knob and the shaft; then push the knob into place.
Stainless Steel (some
models) Oven door &
drawer front panel
Clean with hot, soapy water and dishcloth. Rinse with clean water and cloth. Do not use cleaners
with high concentrations of chlorides or chlorines. Do not use harsh scrubbing cleaners.
Only use kitchen cleaners that are especially made for cleaning stainless steel. Always be sure
to rinse the cleaners off from the surface as bluish stains may occur during heating that cannot
be removed.
Oven Racks
Remove racks. See "To remove and to replace an oven rack" under Oven vent(s) and racks.
Use a mild, abrasive cleaner, following manufacturer's instructions. Rinse with clean water and
dry. After cleaning the racks, rub the sides of the racks with wax paper or a cloth containing a
small amount of baby oil or salad oil (this will make the racks glide easier into the rack positions).
Porcelain Enamel
Broiler Pan and Insert,
Door Liner, Body
Gentle scouring with a soapy scouring pad will remove most spots. Rinse with a 1:1 solution of
clear water and ammonia. If necessary, cover difficult spots with an ammonia-soaked paper towel
for 30 to 40 minutes. Rinse with clean water and a damp cloth, and then scrub with a soap-filled
scouring pad. Rinse and wipe dry with a clean cloth. Remove all cleaners or the porcelain may
become damaged during future heating. DO NOT use spray oven cleaners on the cooktop.
Oven Door
Use soap & water to thoroughly clean the top, sides and front of the oven door. Rinse well. You
may use a glass cleaner on the outside glass of the oven door. DO NOT immerse the door in water.
DO NOT spray or allow water or the glass cleaner to enter the door vents. DO NOT use oven
cleaners, cleaning powders or any harsh abrasive cleaning materials on the outside of the oven
Cooktop, Burner
Heads, Burner Caps
& Grates
Before cleaning the control panel, turn all controls to OFF and remove the control knobs. To
remove, pull each knob straight off the shaft. Clean using hot, soapy water and a dishcloth. Rinse
with a clean water and a dishcloth. Be sure to squeeze excess water from the cloth before wiping
the panel; especially when wiping around the controls. Excess water in or around the controls may
cause damage to the appliance. Be sure to rinse the cleaners as bluish stains may occur during
heating and cannot de removed. To replace knobs after cleaning, line up the flat sides of both
the knob and the shaft; then push the knob into place.
DO NOT clean the oven door gasket. The oven door gasket is made of a woven material, on SelfCleaning models, which is essential for a good seal. Care should be taken not to rub, damage
or remove this gasket.
See Cleaning the Cooktop, Burner Caps, Burner Heads & Grates in the General Care & Cleaning
section for complete instructions.
Care & Cleaning
(Cleaning Chart)
Cleaning the Cooktop, Burner Heads, Caps & Grates
The cooktop is designed to make cleaning easier. Because the gas Burners are sealed, cleanups are easy when spillovers are
cleaned up immediately.
The cooktop, Burner Heads and Caps should be routinely cleaned. Keeping the Burner Head Ports clean will prevent improper
ignition and an uneven flame. Refer to the following instructions:
THE COOKTOP IS NOT REMOVABLE. Do not attempt to remove or lift the cooktop.
THE FIXED OVEN VENT IS NOT REMOVABLE. Do not attempt to remove the fixed oven vent cover.
Use caution when replacing the Burner Caps so the Electrodes are not damaged. This may cause a delayed
ignition or prevent the burner from igniting.
To Remove and Replace the Surface Burner Caps and Burner Heads - Remove in
the following order: (1st) surface Burner Grates, (2nd) Burner Caps and (3rd) Burner
Heads. Replace in the following order: Burner Heads, Burner Caps and Burner Grates.
Do not remove any parts from the cooktop until they have completely cooled and
are safe to handle. Do not operate the surface Burners without the Burner Caps and
Burner Heads properly in place.
2nd Cap
3rd Burner
To Clean the surface Burner Caps and Burner Heads (all models)- Use a soap-filled
scouring pad or a mild abrasive cleanser to clean the surface Burner Caps and Burner
Heads. The ports (or slots) around the Burner Heads must be routinely cleaned. If
residue still remains in these ports, use a small-gauge wire or needle to clean the slots
or holes. For proper flow of gas and ignition of the burner—DO NOT ALLOW SPILLS,
ORIFICE HOLDER OPENING. ALWAYS keep the surface Burner Caps and Burner
Heads in place whenever the gas Burners are in use.
To Clean the Burner Grates- The Burner Grates are dishwasher safe and may be
cleaned in the dishwasher. Remove any excessive soils before placing in the
To Clean the Ceramic Glass Cooktop- See Ceramic Glass Cooktop Cleaning &
Maintenance later in this section.
Figure 1
Ceramic Glass Cooktop Cleaning and Maintenance
Consistent and proper cleaning is essential to maintaining your ceramic glass cooktop
Prior to using your cooktop for the first time, apply some of the cooktop cleaning cream supplied with your range. Buff with a
non-abrasive cloth or pad (such as a 3M Scotch-Brite® Blue Multi-Purpose No Scratch Scrub Sponge). This will make cleaning
easier when soiled from cooking. The special cooktop cleaning cream leaves a protective finish on the glass to help prevent
scratches and abrasions.
Sliding aluminum or copper clad bottom pans on the cooktop can cause metal markings on the cooktop surface. These
marks should be removed immediately after the cooktop has cooled using the cooktop cleaning cream. Metal marks can
become permanent if not removed prior to future use.
Cookware (cast iron, metal, ceramic or glass) with rough bottoms can mark or scratch the cooktop surface. Do not slide
anything metal or glass across the cooktop. Do not use your cooktop as a cutting board or work surface in the kitchen.
Do not cook foods directly on the cooktop surface without a pan. Do not drop heavy or hard objects on the glass cooktop,
they may cause it to crack.
Cleaning Recommendations for the Ceramic Glass Cooktop
Before cleaning the cooktop, be sure the controls are turned to OFF and the cooktop is COOL.
DO NOT use a cooktop cleaner on a hot cooktop. The fumes can be hazardous to your health, and can
chemically damage the ceramic-glass surface.
For light to moderate soil:
Apply a few drops of CookTop® Cleaning Creme directly to the cooktop. Use a paper towel or a 3M Scotch-Brite® Blue
Multi-Purpose No Scratch Scrub Sponge to clean the entire cooktop surface. Make sure the cooktop is cleaned thoroughly,
leaving no residue.
For heavy, burned on soil:
Apply a few drops of CookTop® Cleaning Creme directly to the soiled area. Rub the soiled area using a 3M Scotch-Brite®
Blue Multi-Purpose No Scratch Scrub Sponge, applying pressure as needed. Do not use the sponge you use to clean the
cooktop for any other purpose.
Care & Cleaning
To Remove and Replace Oven Door
The door is heavy. For safe, temporary storage, lay the door flat with the inside
of the door facing down. The oven door can be removed to make oven cleaning easier.
To Remove Oven Door:
1. Open door approximately 4 inches to the stop position.
2. Grasp door at side edges.
3. Lift door up and off hinges.
4. To clean oven door, see the cleaning chart at beginning of this section.
To Replace Oven Door:
1. Be sure the hinge arms are in the stop position. Be careful if pulling the hinges open by hand.
The hinges may snap back against the oven frame and could pinch fingers.
2. Hold the door at the sides near the top.
3. Slide the door down onto the hinges as far as it will go and close the door.
4. If the door is not in line with the oven frame, remove door and repeat the above steps.
Grasp the oven bottom by the
front corner on each side to
raise and lower the oven
Care & Cleaning
Changing Oven Light
Be sure the oven is unplugged and all parts are COOL before replacing the oven light bulb. Do not turn the oven light on during
a self-cleaning cycle. High temperature will reduce lamp life. The interior oven light will turn on automatically when the oven is
opened. The oven light may be turned on when the door is closed by using the oven light switch located on the Electronic Oven
control. The oven light bulb is covered with a glass shield held in place by a wire holder. THIS GLASS SHIELD MUST ALWAYS
To Replace the Light Bulb:
Turn the power off at the main source.
Wear a leather-faced glove for protection against possible broken glass.
Replace bulb with a 40 Watt appliance bulb only.
Press wire holder to one side to release glass shield, change bulb and be sure
to replace glass shield.
Before you call
Solutions to Common Problems
Range is not level.
(1) Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may appear out of
alignment if countertop is not level. (2) Weak, unstable floor. Be sure floor is level and can
adequately support range. Contact a carpenter to correct sagging or sloping floor. (3) Kitchen
cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have
sufficient room for range clearance.
Cannot move appliance
easily. Appliance must be
accessible for service.
(1) Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. (2)
Contact builder or installer to make appliance accessible. (3) Carpeting interferes with range. Provide
sufficient space so range can be lifted over carpet. (4) Gas line is hard-plumbed. Have a flexible C.S.A
international approved metal appliance connector installed.
Entire range or oven does
not operate.
(1) Make sure cord/plug is tightly into outlet. (2) Service wiring is not complete. Call service (See
warranty information). (3) Electrical power outage. Check house lights to be sure. Call your local
electric company for service. Surface burners can be lit manually.
Surface burners do not
(1) Surface control knob has not been completely turned to LITE. Push in and turn the surface
control knob to LITE until burner ignites and then turn the surface control knob to the desired flame
size. (2) Burner ports are clogged. Clean burners. See “Cleaning the Burner Grates, Burner Caps
and Burner Heads” under General Cleaning. (3) Range power is disconnected from outlet. Be sure
cord is securely plugged into the outlet. (4) Electrical power outage. (5) Be sure the gas supply to
the range is turned “ON”.
Surface burner flame burns
half way around.
(1) Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire or needle.
(2) Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is
full. Dry the burners thoroughly following instructions in the "General Care & Cleaning" section.
Surface burner flame is
(1) Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. (2)
Salt air in coastal areas. A slightly orange flame is unavoidable.
Scratches or abrasions
on cooktop surface.
(1) Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure
cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking
and will become less visible with time. (2) Cleaning materials not recommended for ceramic-glass cooktop
have been used. See “Ceramic Glass Cooktop Cleaning & Maintenance” section under General Care &
Cleaning. (3) Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Before you call
Solutions to Common Problems
(1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See “Ceramic Glass
Cooktop Cleaning & Maintenance” section under General Care & Cleaning.
Brown streaks or specks.
(1) Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See “Ceramic
Glass Cooktop Cleaning & Maintenance” section under General Care & Cleaning.
Areas of discoloration with
metallic sheen.
(1) Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning cream.
Use cookware with clean, dry bottoms.
*Oven control beeps and
displays any F code error
(for example F11)
(1) Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and
stop beeping. Reprogram oven. If fault recurs, record fault number. Press STOP/CLEAR and call an
authorized servicer.
Oven light does not work.
(1) Replace bulb. See “Changing Oven Light” in this Use and Care Guide for instructions.
Poor baking results.
(1) Many factors affect baking results. Make sure the proper rack position is used. Center food in the
oven and space pans to allow air to circulate. If conventional baking, allow the oven to preheat to
the set temperature before placing food in the oven. Try adjusting the recipe’s recommended
temperature or baking time. If you feel the oven is too hot or cool, see “Adjusting the Oven
Temperature” section in this Use and Care Guide.
Fan noise during cooking
(1) A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the fan
may continue to run after the range has been turned “OFF”, but may also stop immediately and then
turn “ON” after a while.
Flames inside oven or
smoking from vent.
(1) Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time. (2) Excessive
spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven
bottom. Wipe up excessive spillovers before starting the self-clean cycle. If flames or excessive smoke
are present, stop the self-clean cycle and follow the steps under "Stopping or Interrupting a SelfCleaning Cycle" in this Use and Care Guide.
Oven smokes excessively
during broiling.
(1) Meat is too close to the element. Reposition the rack to provide proper clearance between the
meat and the oven broil element. (2) The insert on broiler pan wrong side up and grease not
draining. Always place insert on the broiler pan with ribs up and slots down to allow grease to drip
into pan. (3) Meat is not properly prepared. Remove excess fat from meat. Remove remaining fatty
edges to prevent the meat from curling, but do not cut into the lean of the meat. (4) Broiler pan used
without the Broiler Pan Insert or insert is covered with foil. DO NOT use the Broiler Pan without the
Broiler Pan Insert or cover the insert with foil. (5) Broiler Pan or Broiler Pan Insert needs to be
cleaned. Excessive smoking is caused by build-up of grease or food spatters. Clean the Broiler Pan
and Insert on a regular basis. (6) Oven door is open. Oven door should be closed when broiling.
Self-cleaning cycle does not (1) Control(s) not set properly. Follow instructions under “Self-Cleaning” in this Use and Care
Guide. (2) Self-cleaning cycle was interrupted. Stop time must be 3 to 4 hours past the start time. Follow
steps under "Stopping or Interrupting a Self-Cleaning Cycle" in this Use and Care Guide. (3) Set SelfClean cycle for a longer cleaning time.
Soil not completely
removed after self-cleaning
(1) Hand clean bottom, front top of oven, frame or door area outside oven seal before the selfcleaning is started. These areas are not in the self-cleaning area, but get hot enough to burn on
residue. Burned-on residue can be cleaned with a stiff nylon brush and water or nylon scrubber. Be
careful not to damage the oven seal by attempting to clean it.
Excessive smoking from
oven vent.
(1) Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the
oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or
excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping or
Interrupting the Self-Cleaning Cycle" in this Use and Care Guide.
Warranty Information
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