Fujitsu S500M Photo Scanner User Manual

P3PC-1752-01ENZ0
Color Image Scanner
S500M for Macintosh
Operator’s Guide
SC
AN
PO
W
ER
Introduction
Thank you for purchasing the Color Image Scanner ScanSnap S500M.
ScanSnap S500M is a feature-rich, office-ready color image scanner. It is designed to help you
improve productivity and solve problems in scanning.
The ScanSnap scanner has the following features:
■ Converting paper documents into PDFs by pressing a single button!
You can turn the documents cluttering up your desk into PDFs, and manage and
archive them on your computer.
ScanSnap S500M can automatically detect whether the documents are color or blackand-white, so that the size of scanned image files can be made smaller when scanning
color and black-and-white documents mixed in a batch. In addition, the scanner can
automatically remove blank pages in documents to further reduce the size of files.
■ Effortless scanning!
Double-sided color documents in A4 or letter size can be scanned at a speed of about
18 sheets/minute (when used with a computer with a PowerPC® G5 processor of
1.6GHz or higher running Mac OS X v10.2.8 or later and with Scan mode Normal,
Color mode Auto, and Compression rate 3).(*1)
■ Small desktop footprint!
Having a footprint smaller than a sheet of A4 or Letter size paper, the ScanSnap scanner can be left on your desk all the time.
(*1) - Depending on the document types, the scanning speed may slow down when scanning
is performed in "B&W" (Black-and-White) mode (because the data of scanned color
documents is converted into monochrome data).
For example, when scanning color brochures in "B&W" mode in Normal (Fastest)
quality at a compression rate of 3, its scanning speed is about 12 sheets/minute.
- When "Allow automatic blank page removal" or "Correct skewed character strings
automatically" is enabled, scanning speed may slow down.
(*2) - ScanSnap S500M does not support the TWAIN and ISIS standards.
This document describes how to use ScanSnap S500M and the basic operations. Be sure to read
this manual thoroughly before using ScanSnap S500M.
In this document, ScanSnap S500M is hereinafter referred to as ScanSnap.
ScanSnap S500M Operator's Guide
i
CONTENTS
■ Regulatory Information ........................................................ iv
■ Note, Liability ....................................................................... vii
■ Preface ................................................................................. vii
■ Safety Precautions ................................................................ x
Chapter 1
Before You Start Using Your Scanner................... 1
1.1 Names and Functions of Parts .......................................... 2
Chapter 2
Connecting ScanSnap ............................................ 5
2.1 Installing ScanSnap............................................................ 6
2.2 Connecting ScanSnap to your Computer ...................... 17
Chapter 3
Basic Scanner Operations.................................... 21
3.1 Flow of Operations ........................................................... 22
3.2 Scanning Different Document Types.............................. 29
3.3 Loading Documents ......................................................... 31
3.4 Changing Scan Settings .................................................. 34
3.5 Various settings according to your needs ..................... 52
Chapter 4
Uninstalling ScanSnap ......................................... 75
4.1 Uninstalling Supplied Programs .................................... 76
ii
Chapter 5
Troubleshooting .................................................... 79
5.1 Clearing Document Jams................................................. 80
5.2 Troubleshooting Checklist .............................................. 82
Chapter 6
Daily Care .............................................................. 87
6.1 Cleaning Materials ............................................................ 88
6.2 Cleaning the Scanner Exterior & Stacker....................... 89
6.3 Cleaning the Inside of the Scanner................................. 90
Chapter 7
Replacing Consumables ..................................... 95
7.1 Replacing Consumables .................................................. 96
7.2 Replacing the Pad ASSY.................................................. 98
7.3 Replacing the Pick Roller............................................... 101
Appendix A Installation Specifications ................................. 109
Index........................................................................................... 111
Repairs ....................................................................................... 113
ScanSnap S500M Operator's Guide
iii
■ Regulatory Information
FCC declaration
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is located.
• Consult your dealer or an experienced radio/TV technician.
FCC warning: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
CAUTION
ATTENTION
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
• The use of a shielded interface cable is required to comply with the Class B limits of
Part 15 of FCC rules.
• The length of the AC cable must be 3 meters (10 feet) or less.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from
digital apparatus set out in the Radio interference Regulations of the Canadian Department
of Communications.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil numérique n'émet pas de parasites radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B et prescrites dans le Règlement sur le
brouillage radioélectrique dictées par le Ministère des Communications du Canada.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
iv
Bescheinigung des Herstellers / Importeurs
Für den S500M wid folgendes bescheinigt:
• In Übereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört
• Maschinenlärminformationsverordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt
70 dB (A) oder weniger, gemäß EN ISO 7779.
International ENERGY STAR® Program
As an ENERGY STAR® Partner, PFU LIMITED has determined that
this product meets the ENERGY STAR® guidelines for energy
efficiency.
The International ENERGY STAR® Office Equipment Program is an
international program that promotes energy saving through the
penetration of energy efficient computers and other office equipment.
The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors
can participate voluntarily. The targeted products are office equipment such as computers,
monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards
and logos are uniform among participating nations.
Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be used in
office, personal, domestic, regular industrial, and general-purpose applications. It has not
been designed and manufactured for use in applications (simply called "high-safety
applications" from here on) that directly involve danger to life and health when a high degree
of safety is required, for example, in the control of nuclear reactions at nuclear power
facilities, automatic flight control of aircraft, air traffic control, operation control in masstransport systems, medical equipment for sustaining life, and missile firing control in
weapons systems, and when provisionally the safety in question is not ensured. The user
should use this product with adopting measures for ensuring safety in such high-safety
applications. PFU LIMITED assumes no liability whatsoever for damages arising from use
of this product by the user in high-safety applications, and for any claims or compensation
for damages by the user or a third party.
About the use of mercury
Hg
Lamp(s) inside this product contain mercury and must be recycled or
disposed of according to local, state, or federal laws.
The scanner lamp contains mercury.
To avoid unexpected injury, read the following carefully.
Failure to complying with the following may result in serious personal injuries:
• Do not put the substance in the lamp in your mouth as it contains mercury.
• Do not incinerate, crush, or shred the scanner.
• Do not inhale or drink the chemical liquid contained in the scanner parts.
ScanSnap S500M Operator's Guide
v
Trademarks
Mac, and Mac OS are trademarks of Apple Computer, Inc., registered in the United States
and other countries.
Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
Other product names are the trademarks or registered trademarks of the respective
companies.
How Product Names Are Indicated In This Manual
References to operating systems (OS) are indicated as follows:
Mac OS X v10.1:Macintosh operating system version 10.1
Mac OS X v10.2:Macintosh operating system version 10.2
Mac OS X v10.3:Macintosh operating system version 10.3
Mac OS X v10.4:Macintosh operating system version 10.4
Where there is no distinction between the different versions of the above operating system,
the general term "Mac OS" is used.
Adobe Acrobat 7.0:Adobe® Acrobat® 7.0 Standard.
Where there is no distinction between the different versions of the above application, the
general term "Adobe Acrobat" is used.
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Phone: (81-44) 540-4538
All Rights Reserved, Copyright© PFU LIMITED 2006.
vi
■ Note, Liability
READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF
THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE
CAUSED TO USERS OR BYSTANDERS.
While all efforts have been made to ensure the accuracy of all information in this manual,
PFU assumes no liability to any party for any damage caused by errors or omissions or by
statements of any kind in this manual, its updates or supplements, whether such errors are
omissions or statements resulting from negligence, accidents, or any other cause. PFU
further assumes no liability arising from the application or use of any product or system
described herein; nor any liability for incidental or consequential damages arising from the
use of this manual. PFU disclaims all warranties regarding the information contained herein,
whether expressed, implied, or statutory.
■ Preface
Safety Precautions
This manual describes important details for ensuring the safe and correct use of this product.
Thoroughly read this manual before you start to use this product. In particular, be sure to
read and fully understand the Safety Precautions described in this manual before you use this
product.
Also, store this manual in a safe place so that it can be easily referred to during use of this
product.
Warning Indications Used In This Manual
This manual uses the following indications to ensure safe and correct use of this product, and
to prevent possible danger and injury to the operator and other persons.
WARNING
CAUTION
This indication alerts operators to an operation that, if not strictly observed, may
result in severe injury or death.
This indication alerts operators to an operation that, if not strictly observed, may
result in safety hazards to personnel or damage to equipment.
Symbols Used In This Manual
This manual uses the following symbols in explanations in addition to warning indications.
ATTENTION
This symbol alerts operators to particularly important information. Be sure to read this
information.
ScanSnap S500M Operator's Guide
vii
This symbol alerts operators to helpful advice regarding operation.
HINT
Operation
Operation
This symbol shows operation with your computer.
This symbol shows operation with your scanner.
A TRIANGLE symbol indicates that special care and attention is required.
The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users may not perform.
The drawing inside or under the circle shows the specific action that is not allowed.
R
Outline characters on a colored background show instructions users should follow.
It may also include the drawing that shows the specific instruction.
About the Warning Label
This product carries the following label warning.
The surrounding area where this warning label is affixed can become very hot. Please take
serious caution as the heat can cause burns.
ATTENTION
viii
Do NOT remove from the scanner, stain or scratch the warning labels.
Screen Examples In This Manual
The screen examples in this manual are subject to change without notice in the interest of
product improvement.
If the actual displayed screen differs from the screen examples in this manual, operate by
following the actual displayed screen while referring to the User's Manual of the scanner
application you are using.
Furthermore, the screenshots in this manual are for ScanSnap Manager.
About Maintenance
The user must not perform repairs on this scanner.
Contact the store where you purchased the scanner or an authorized FUJITSU Image
Scanner service provider to make repairs to this product.
ScanSnap S500M Operator's Guide
ix
■ Safety Precautions
WARNING
The following describes important warnings described in this manual.
Do not touch the AC cable with wet hands.
Do not touch the power plug with wet hands. Doing so might cause electric shock.
Do not damage the AC cable.
A damaged AC cable may cause fire or electric shock.
Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC
cables.
Also, do not use damaged AC cables or power plugs, and AC cables or power plugs when
the wall socket is loose.
Use only specified AC cables and connector cables
Use only specified AC cables and connector cables. Failure to use the correct cables
might cause electric shock and equipment failure.
Use this scanner only at the indicated power voltage. Do not connect to
multiple-power strips.
Use this scanner only at the indicated power voltage and current. Improper power voltage
and current might cause fire or electric shock.
Also, do not connect to multiple-power strips.
Wipe any dust from the power plug.
Wipe off any dust from metal parts on the power plug or metal fittings with a soft, dry cloth.
Accumulated dust might cause fire or electric shock.
Do not install in locations subject to oil smoke, steam, humidity, and dust.
Do not install the scanner in locations subject to oil smoke, steam, humidity, and dust.
Doing so might cause a fire or electric shock.
x
Do not use the scanner if you smell strange odor.
If you detect heat coming from the device or detect other problems such as smoke,
strange smells or noises, immediately turn off the scanner and then disconnect its power
plug.
Make sure that the smoking has stopped, and then contact the store where you purchased
the scanner or an authorized FUJITSU scanner service provider.
Turn the scanner OFF if it is damaged.
If the scanner is damaged for any reason, turn off the scanner and unplug the power cable
before contacting the store where you purchased the scanner.
Do not put liquids inside the scanner.
• Do not insert or drop metal objects in to the scanner.
• Do not scan wet documents or documents with paper clips or staples.
• Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner, immediately turn off the scanner and disconnect the power plug from the power outlet, then contact the store where you purchased the scanner or the Maintenance Service Center.
Pay particular attention to this warning in households where there are small children.
Do not touch the inside of the scanner unless necessary.
Do not take apart or modify the scanner. The inside of the scanner contains high-voltage
components. Touching these components might cause fire or electric shock.
ScanSnap S500M Operator's Guide
xi
CAUTION
The following describes important cautions described in this manual.
Do not install the scanner on unstable surfaces.
Install the scanner on a desk so that none of its parts protrude outside of the desktop.
Also, make sure that the scanner is installed on a flat, level surface.
Do not install the scanner on unstable surfaces. Install the scanner on a level surface that
is free of vibration to prevent it from falling.
Install the scanner on a strong surface that will support the weight of the scanner and
other devices.
Firmly insert the power plug.
Firmly insert the power plug into the power outlet as far as it can go.
Do not block the ventilation ports.
Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of
scanner, which may results in fire or scanner failure.
Do not place heavy objects or climb on top of the scanner.
Do not place heavy objects on the scanner or use the scanner's top surface for performing
other work. Improper installation might cause injuries.
Before moving the scanner, disconnect the power plug from the power
outlet.
Do not move the scanner with the power and interface cables connected as this might
damage the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect the power plug from the power outlet,
and disconnect data cables. Also, make sure that the floor is free of obstructions.
xii
Protect the scanner from static electricity.
Install the scanner away from strong magnetic fields and other sources of electronic noise.
Also, protect the scanner from static electricity as this might cause the scanner to
malfunction.
Do not use aerosol sprays near the scanner.
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to
enter the scanner, which will result in scanner failure and malfunction.
Avoid any contact when scanner is in use.
Avoid touching any scanner mechanism when scanning as this may cause injuries.
Disconnect the power plug from the power outlet when the scanner is not
used for a long period of time.
When the scanner is not used for a long period of time, be sure to disconnect the power
plug from the power outlet for safety.
Do not install the scanner in the direct sunlight.
Do not install the scanner in the direct sunlight or near heating apparatus. Doing so might
cause excessive heat to build up inside the scanner, causing fire or scanner trouble. Install
the scanner in a well-ventilated location.
Do not use the scanner immediately after moving it from a cold place into a
warm room.
Do not use the device immediately after moving it from a cold place into a warm room.
This may cause condensation, which might lead to scanning errors. Let the device dry
about one or two hours before you use it.
ScanSnap S500M Operator's Guide
xiii
xiv
Chapter 1
1
Before You Start Using Your Scanner
This chapter describes the necessary preparations for using ScanSnap.
1.1 Names and Functions of Parts .............................................................................. 2
ScanSnap S500M Operator's Guide
1
1.1
Names and Functions of Parts
This section describes the name and function of each part.
■ Front Side
Paper chute
Open the cover to use the scanner.
⇒Opening the cover turns on the scanner.
ADF
(ADF stands for Automatic Document Feeder)
Paper chute
Open the paper chute and load the documents to
scan.
Side guide
Adjust the side guides to the width of documents so
that the scanned images will not be skewed.
Cover open lever
Pull this lever towards you and open the ADF.
Buttons
See the next page.
Stacker
Extend the stacker as shown in the figure.
You can also use the scanner without the Stacker.
HINT
2
1.1 Names and Functions of Parts
■ Operation Button
[SCAN] button
Press this button to start scanning.
1
[POWER] button
Hold down 1 sec. to turn on/off the power supply.
SCAN
POWER
Power lamp
Before You Start Using Your Scanner
Indicates the scanner status.
Blue; Lighted:
Ready
Blue; Blinking:
Scanning
Orange; Lighted: Error
Light off:
Power off
■ Rear Side
DC 16V
USB connector
AC adapter
connector
Seal (to remind you that the software has to be installed
before connecting to the personal computer)
After installing the software, remove this seal.
ScanSnap S500M Operator's Guide
3
4
Chapter 2
Connecting ScanSnap
2
This chapter describes how to connect ScanSnap to your computer.
Install ScanSnap Manager on your computer before connecting the ScanSnap scanner.
ATTENTION
More than one ScanSnap scanner cannot be connected to one computer.
For details about the specifications of the scanner such as the installation area, refer to the Appendix, "Installation Specifications" (page 109).
2.1 Installing ScanSnap................................................................................................ 6
2.2 Connecting ScanSnap to your Computer........................................................... 17
ScanSnap S500M Operator's Guide
5
2.1
Installing ScanSnap
"Installation" is the operation to copy the supplied program file or ScanSnap Manager to the hard
disk of your computer and create the environment for using ScanSnap on the computer.
■ Before Installing ScanSnap Manager
1. Before installing ScanSnap Manager, check the following system requirements.
■ Operating system
One of the following operating systems is required:
•
Mac OS X v10.2.8, v10.3, or v10.4
Mac OS X
v10.1
Mac OS X
v10.2 *2
Mac OS X
v10.3
Mac OS X
v10.4
ScanSnap Manager
-
3
3
3
Adobe Acrobat 7.0 *1
-
3
3
3 *3
(3: Supported
-: Not-supported)
*1 If you are using Macintosh based on Intel Processor, Adobe Acrobat will operate
through Rosetta. (Rosetta is software to run the existing Power-PC-based applications on the Intel-based Macintosh. It is a part of Mac OS X.)
*2 When the operating system you are using is Mac OS X v.10.2.8.
*3 There are some restrictions on the use of Adobe Acrobat 7.0.
■ Computer
•
Power PC® G4 processor 800MHz or higher
(recommended: Power PC® G5 processor 1.6 GHz or higher)
Intel® CoreTM Solo or Duo Processor (recommended: Intel® CoreTM Duo
Processor1.83GHz or higher)
•
USB port (USB 2.0/1.1)
■ RAM
•
ATTENTION
128MB or more (recommended: 512MB or more)
• ScanSnap may not function if it is connected to a USB port for the keyboard or
the monitor.
• If you need to use a commercially available USB hub, use a powered one that
comes with an AC adapter.
• If you want to connect the scanner via USB 2.0, the USB port and Hub must
be USB 2.0-compliant. The scanning speed may slow down when the scanner
is connected using USB 1.1. Use the USB 2.0 port, if your computer has one.
• If the CPU or the memory does not meet the requirements, the scanning
speed will slow down.
6
2.1 Installing ScanSnap
■ Free disk space
•
•
ScanSnap Manager
Adobe Acrobat 7.0
20 MB
450 MB
2. Make sure that ScanSnap is not connected to your computer yet.
3. Start up your computer.
Login as a user with Administrator rights.
4. Close all currently running programs.
2
Connecting ScanSnap
ScanSnap S500M Operator's Guide
7
■ Installing Adobe Acrobat
Install Adobe Acrobat from the "Adobe Acrobat 7.0 CD-ROM" supplied with the scanner,
following the procedures below.
ATTENTION
HINT
System requirements for "Adobe Acrobat 7.0 Standard":
• OS: Mac OS X v10.2.8, v10.3, or v10.4.
• Screen Resolution: 800 x 600 or higher
* For further details, please visit Adobe Web Site at:
http://www.adobe.com
Adobe Acrobat is required for displaying the "ScanSnap S500M Operator’s
Guide."
Adobe Acrobat can also interact with ScanSnap so that scanned images are
displayed with Adobe Acrobat.
* You do not have to install Adobe if it is already installed on your computer.
⇒ Proceed to "Installing ScanSnap Manager" (page 11).
Prepare the Adobe Acrobat 7.0 CD-ROM.
1. Insert the "Adobe Acrobat 7.0 CD-ROM" into the CD-ROM drive.
⇒ The "Adobe Acrobat 7.0 Standard" window appears.
8
2.1 Installing ScanSnap
HINT
• To open the CD tray or to eject a CD, press the
button on the key-
board. If the keyboard does not have the
button, press and hold down
the [F12] key instead.
• If the "Acrobat 7.0 Standard" window is not displayed automatically, copy
the [Adobe Acrobat 7.0 Standard] folder into the [Applications] folder using
Finder.
2. Click the Finder icon in the Dock menu.
2
Connecting ScanSnap
⇒ The Finder window appears.
3. Select the [Applications] folder in the Finder window.
4. Select and drag and drop the [Adobe Acrobat 7.0 Standard] folder icon to the [Applications] folder in which the software is to be installed.
ScanSnap S500M Operator's Guide
9
5. After finishing copying, eject CD-ROM, open the [Adobe Acrobat 7.0 Standard] folder
in the [Applications] folder, double-click the Acrobat Standard icon and follow the
instructions on-screen.
HINT
10
Click the "How to install" button on the "Adobe Acrobat 7.0 Standard" window to
learn more about the Adobe Acrobat 7.0 installation.
Refer to "Adobe Acrobat Help" about how to use Adobe Acrobat 7.0.
2.1 Installing ScanSnap
■ Installing ScanSnap Manager
follow the procedure below to install ScanSnap Manager.
Operation
1. Insert the "ScanSnap Setup CD-ROM" into the CD-ROM drive.
⇒ The "ScanSnap" window appears.
HINT
To open the CD tray or to eject a CD, press the
2. Double-click the ScanSnap icon
button, press and hold down the
.
1) With Mac OS X v10.2
⇒ The "Welcome to ScanSnap Manager Installer" window appears.
ATTENTION
With Mac OS X v10.2, a window may appear to require your password.
In this case, type the password with Administrator right.
ScanSnap S500M Operator's Guide
2
Connecting ScanSnap
If the keyboard does not have the
[F12] key instead.
button on the keyboard.
11
2) With Mac OS X v10.3 or v10.4
⇒ The "This Installer package needs to run a program to determine if it can be installed. Do
you want to continue?" dialog appears.
⇒ Click the [Continue] button.
3. In the "Welcome to the ScanSnap Manager Installer" window, click the [Continue] button.
12
2.1 Installing ScanSnap
⇒ The "Important Information" window appears.
2
Connecting ScanSnap
When you have finished reading, click the [Continue] button.
⇒ The "Software License Agreement" window appears.
4. Check the contents of the "Software License Agreement," and click the [Continue]
button.
When you have finished reading, click the [Continue] button.
ScanSnap S500M Operator's Guide
13
⇒ The agreement confirmation window appears.
To accept the agreement, click the [Agree] button. If you click the [Disagree] button, the
installation would be aborted, and the "Software License Agreement" window returns.
⇒ If you click the [Agree] button, the "Select a Destination" window appears.
5. In the "Select a Destination" window, specify the installation directory, and click the
[Continue] button.
Select the volume to install the software, and click the [Continue] button.
⇒ The 'Easy Install on "<selected destination name>" ' window appears.
14
2.1 Installing ScanSnap
6. In the 'Easy Install on "<selected destination name>" 'window, click the [Install] button.
2
Connecting ScanSnap
⇒ The message "Installing this software requires you to restart your computer when the
installation is done. Are you sure you want to install the software now?" appears.
Click the "Continue Installation" button.
ScanSnap Manager and its documentation will be installed.
HINT
⇒ The "Installing ScanSnap Manager" window appears.
ATTENTION
With Mac OS X v10.3 and v10.4, a window may appear to require your
password. In this case, type the password with Administrator right.
ScanSnap S500M Operator's Guide
15
⇒ The "Startup item registration" window appears before the installation is complete.
⇒ Clicking the [OK] button in the "Startup item registration" window closes the window.
Even if you do nothing, the window closes automatically in 10 seconds.
7. In the "The software was successfully installed" window, click the [Close] button.
⇒ ScanSnap Manager starts and the ScanSnap Manager icon appears in the Dock menu.
ATTENTION
• When a user other than the one who has installed the software wants to use
ScanSnap, the user must add ScanSnap Manager to the Login Items (Startup
Items) manually.
1. Log in as the user that you want to configure.
2. If your operating system is Mac OS X v10.2, in the "System Preferences" window, select "Login Items" - "Add" to add "ScanSnap Manager."
If your operating system is Mac OS X v10.3 or v10.4, in the "System Preferences" window, select "Accounts" - "My Account" - "Login Items (for Mac OS
X v10.4)" or "Startup Items (for Mac OS X v10.3)," and then select "+" to add
"ScanSnap Manager."
16
2.2 Connecting ScanSnap to your Computer
2.2
Connecting ScanSnap to your Computer
Follow the procedure below to connect ScanSnap to your computer.
1. Connect ScanSnap to a power outlet with the AC cable.
2. Connect ScanSnap to your computer with the USB cable.
ATTENTION
• Be sure to connect the AC cable before connecting the USB cable.
• Be sure to install ScanSnap Manager before connecting ScanSnap to your
2
computer. [For details about the installation, refer to "Installing ScanSnap"
(page 6)].
Connecting ScanSnap
The following describes each of the above-mentioned two procedures.
■ Connecting the AC Adapter
Connect the power cable as shown below.
1. Connect the AC cable to the AC adapter.
AC adapter
AC cable
ATTENTION
Do not use cables other than those supplied with this product.
Use the only specified AC cable and AC adapter.
2. Plug the AC adapter to the AC adapter connector on the back of ScanSnap and the
other end to a power outlet as shown in the figure.
Outlet
AC adapter connector
ScanSnap S500M Operator's Guide
17
■ Connecting the USB Cable
Connect the USB cable as shown below.
ATTENTION
• Use only the USB cable supplied with the scanner. Operation with a
commercially available USB cable is not guaranteed to work.
• When connecting to a USB hub, be sure to use a powered hub and connect
the scanner to the first connected hub (root hub). If you do not connect the
ScanSnap scanner to the root hub, the scanner may not function.
• If you connect the scanner with the USB 2.0 port, make sure that both the USB
port and Hub are compliant with USB 2.0. The scanning speed may slow down
when you connect the scanner with the USB 1.1 port or a hub with a USB 1.1
device attached. If your computer has a USB 2.0 port, use the USB 2.0 port.
1. Remove the seal on the rear side of the ScanSnap scanner.
USB connector
DC 16V
Seal
2. Insert the USB cable into the USB connector of ScanSnap and plug the other end of
the cable into the USB port of your computer.
Insert the USB cable firmly as far as it can go into the connector.
USB cable
18
2.2 Connecting ScanSnap to your Computer
3. Open the paper chute of ScanSnap.
Paper chute
[POWER] button
Power lamp
2
⇒ ScanSnap is automatically turned on and detected by your computer.
ATTENTION
If the scanner is not automatically turned on (Blue Power lamp is ON), push the
[POWER] button on the scanner.
It may take some time for the "ScanSnap Manager" icon in the Dock to become
.
If you have waited for some time, and it still remains as
, turn off the
power using the scanner [POWER] button and turn on the power again.
HINT
HINT
When you turn off/on the scanner, press the [POWER] button for longer than
one second.
*To prevent an accidemtal shut down, the [POWER] button does not work
unless it is pressed for longer than one second.
The scanner can be turned on/off by performing the following actions:
• Opening/closing the paper chute cover on the scanner,
• Turning on/off the computer,
• Pressing the [POWER] button on the scanner (when the paper chute cover is
opened).
Opening/closing the paper chute cover takes precedence. For example, the
scanner will not be turned on even when you have switched on your computer if
the paper chute cover is closed.
Generally, you can turn on/off the scanner by just opening/closing the paper
chute cover when the scanner is connected to your computer.
ScanSnap S500M Operator's Guide
19
Connecting ScanSnap
ATTENTION
20
Chapter 3
Basic Scanner Operations
This chapter describes the basic operations of ScanSnap.
3
3.1 Flow of Operations ............................................................................................... 22
3.2 Scanning Different Document Types .................................................................. 29
3.3 Loading Documents ............................................................................................. 31
3.4 Changing Scan Settings....................................................................................... 34
3.5 Various settings according to your needs ......................................................... 52
ScanSnap S500M Operator's Guide
21
3.1
Flow of Operations
This section describes the flow of operations from scanning documents with ScanSnap to saving
scanned images to PDF files.
■ Preparation
Operation
1. Make sure that the AC cable is firmly connected to the scanner.
2. Make sure that the scanner is correctly connected to your computer.
HINT
Connecting the scanner to the computer that is already turned on presents no
problem. If the scanner is already connected to your computer, you do not have
to reconnect it.
3. Turn on your computer.
⇒ The "ScanSnap Manager" icon appears in the Dock menu when Mac OS starts running.
4. Open the paper chute.
Paper chute
[POWER] button
Power lamp
22
3.1 Flow of Operations
⇒ The scanner is turned on and the status of the "ScanSnap Manager" icon will change from
to
HINT
.
If the scanner is not automatically turned on (Power lamp illuminates blue) even
when the paper chute is opened, press the [POWER] button on the scanner.
3
Basic Scanner Operations
ScanSnap S500M Operator's Guide
23
■ Scanning documents
Operation
1. Make sure that the "ScanSnap Manager" icon is displayed in the Dock menu.
If the "ScanSnap Manager" icon is not displayed, from Finder, select the destination in which "ScanSnap" is installed (generally, you select "Applications,"
and then "ScanSnap"), and select "ScanSnap Manager" to start up "ScanSnap
Manager."
The icon has been added to the Startup Item on the Mac operating system during installation, and therefore it appears in the Dock menu when the Mac OS
starts.
If "ScanSnap Manager" has not been added to the Startup Item in the [System
Preferences] window, follow the procedure below to add it.
1. If the operating system you are using is Mac OS X v10.2, in the "System Preferences" window, select "Login Options" - "Add," and then add "ScanSnap
Manager" again.
2. If the operating system you are using is Mac OS X v10.3 or v10.4, in the "System Preferences" window, select "Accounts" - "My Account" - "Login Items
(for Mac OS X v10.4)" or "Startup Items (for Mac OS X v10.3)," and then
select "+" to add "ScanSnap Manager."
HINT
2. Load the document onto the scanner.
Refer to "3.2 Scanning Different Document Types" (page 29) and "3.3 Loading Documents"
(page 31).
3. Press
([SCAN] button).
⇒ This starts the scanning.
HINT
• By default, documents are scanned in "Duplex scan" mode when you press
the [SCAN] button. With "ScanSnap Manager," you can change the mode to
"Simplex scan" mode.
• You can also start the scanning by using the ScanSnap Manager icon
the Dock menu to select "Simplex" or "Duplex" scan.
Refer to "3.4 Changing Scan Settings" (page 34) for more details.
24
in
3.1 Flow of Operations
ATTENTION
• Do not connect or disconnect other USB devices to or from the computer during scanning.
• Do not close the paper chute or press the [POWER] button on the scanner
during scanning.
⇒ The Power lamp on the scanner blinks blue during scanning.
The following window appears to indicate the scanning status.
3
Basic Scanner Operations
⇒ The selected application (Adobe Acrobat, Preview, etc.) is started up and the scanned
image is displayed.
For details about information such as the scanning settings, file name and destination
folder to save data, refer to "3.4 Changing Scan Settings" (page 34).
ScanSnap S500M Operator's Guide
25
HINT
• Default settings for scanning are as follows:
•
•
•
•
26
SCAN button: "Duplex scan"
Image quality: "Normal (Fastest)"
Color mode: "Auto Color Detection"
Before scanning documents that contain printed or handwritten text, mark the
"Setting for text only document" checkbox in the [Read Mode Option] window;
to open the [Read Mode Option] window, click the [Option] button on the
[Scanning] tab of the "Scan and Save Settings" window. For details, refer to
"3.4 Changing Scan Settings" (on page 34).
The application that automatically starts up after scanning is performed varies
depending on the setting configured on the [Application] tab in the "Scan and
Save Settings" window. For details, refer to "3.4 Changing Scan Settings" (on
page 34).
Scanned documents can also be saved in JPEG format. To save in JPEG format, change scanning settings before scanning the document. For details
about how to change the scanning settings, refer to "3.4 Changing Scan Settings" (on page 34). The following settings can be changed:
• Application interacting with ScanSnap
• Image saving folder
• File name format
• File format (*.pdf/*.jpg)
• Paper size
• Scan mode (You can select: Fastest or Excellent, Setting for text only
document, Allow automatic blank page removal, and/or Correct
skewed character strings automatically...)
• File size for scanned image (the compression rate)
The scanned images may be scaled up or down slightly.
3.1 Flow of Operations
■ Turning the Scanner ON/OFF
ScanSnap can be turned on/off by:
• Turning on/off the computer,
• Opening/closing the paper chute of the scanner.
You do not have to turn on/off the scanner when it is connected to your computer.
Turning off your computer or closing the paper chute.
The Power lamp on the scanner goes off and the scanner is turned off.
Turning on your computer or opening the paper chute.
The Power lamp on the scanner illuminates and the scanner is turned on.
3
HINT
To turn off/on the scanner, press the [POWER] button for longer than one
second.
*To prevent accidental misoperation, the scanner is not turned on/off unless the
[POWER] button is pressed for longer than one second.
ATTENTION
• Depending on the computer you are using, ScanSnap may be initialized several times during computer start-up.
• Depending on the computer you are using, it will be two to three minutes
before the Power lamp on the scanner goes out after you turn off the computer.
* ScanSnap may operate as described above. Even so, ScanSnap is not malfunctioning. Such operations result from the computer specifications.
ScanSnap S500M Operator's Guide
27
Basic Scanner Operations
To turn off the scanner when the paper chute is open and the computer is turned on, press the
[POWER] button on the scanner.
■ End of Operation
Exiting "ScanSnap Manager"
Operation
Click and hold the mouse button on the "ScanSnap Manager" icon
in the Dock menu, and
select "Quit" from the menu.
To operate ScanSnap, "ScanSnap Manager" must be active (stay resident).
When you want to resurrect "ScanSnap Manager," select the destination where
ScanSnap is installed (generally, "Applications" - "ScanSnap") from Finder,
and then select "ScanSnap Manager."
(*You do not have to quit "ScanSnap Manager" under normal conditions.)
HINT
Disconnecting the scanner
Operation
1. Close the paper chute to turn off the scanner.
⇒ The "ScanSnap Manager" icon changes to
. The Power lamp goes out.
2. Unplug the USB cable from your computer.
3. Unplug the AC cable from the power outlet.
HINT
28
The scanner is turned on/off in conjunction with the computer or
by opening/closing the paper chute. Therefore, you do not have to press the
[SCAN] button to turn on/off the scanner while it is connected to your computer.
3.2 Scanning Different Document Types
3.2
Scanning Different Document Types
The table below shows the types of documents that you can scan with ScanSnap.
Target
Paper commonly used in offices,
Post cards, Business cards
Weight
52 g/m2 to 127 g/m2 (14 lb to 34 lb)
Size
(8.5 x 11 in (216 x 279.4 mm))
(8.5 x 14 in (216 x 355.6 mm)))
(210 mm × 297 mm)
(148 mm × 210 mm)
(105 mm × 148 mm)
(182 mm × 257 mm)
(128 mm × 182 mm)
(100 mm × 148 mm)
(90 mm × 55 mm, 55 mm × 90 mm)
Width: 50.8 to 216 mm (2 to 8.5 in)
Length: 50.8 to 360 mm (2 to 14.17 in)
3
Basic Scanner Operations
HINT
Letter
Legal
A4
A5
A6
B5(JIS)
B6(JIS)
Post card
Business card
Custom
Do not scan the following documents:
• Documents with paper clips or staples
• Documents on which the ink is still wet
• Documents larger than Legal size (width: 8.5 in., length: 14 in.)
• Documents smaller than 2 (width) x 2 (length) in.
• Materials other than paper such as fabric, metal foil, or transparencies
• Documents thinner than 52 g/m2 (14 lb) and thicker than 127 g/m2 (34 lb)
• Carbon paper
• Photosensitive paper
The following documents may not be scanned successfully:
• Documents of uneven thickness (e.g. envelopes, etc.)
• Severely wrinkled or curled documents
• Folded or torn documents
• Tracing paper
• Coated paper
• Photo (Photo printing paper)
• Perforated or punched documents
• Documents that are not square or rectangular
• Documents of uneven width
• Carbonless paper
ScanSnap S500M Operator's Guide
29
ATTENTION
• To prevent the rollers from becoming dirty, avoid scanning documents written
in pencil. If you scan such documents, clean the rollers as frequently as
possible. For details, refer to "6.2 Cleaning the Scanner Exterior & Stacker"
(page 89).
• Carbonless paper contains chemical substances that may damage the Pad
ASSY or rollers (e.g. Pick roller). When scanning carbonless paper, pay attention to the following:
− Clean the Pad ASSY and rollers as frequently as possible.
− Scanning carbonless paper makes the scanner’s service life shorter than
scanning documents of common office paper.
• The surface of photos may be scratched when being scanned.
30
3.3 Loading Documents
3.3
Loading Documents
This section describes how to load documents onto the scanner.
■ How to load documents
1. Align the edges of the document.
How to align the edges of the document is as follows:
1) Align both edges of the document, and you can scan the document correctly.
2) Check the number of sheets in the stack.
As a guide, load up to the following number of sheets onto the feeder:
- With A4 or smaller size paper, the thickness of the document stack must be
3
0.2 in. (5 mm) or less (about 50 sheets of 20 lb or 80 g/m2 paper)
Shifting slightly
B
a
c
k
Scanning accuracy increases
further if the document is loaded
onto the feeder making a little tilt on
the leading edge of the document
as shown in the right figure.
Basic Scanner Operations
HINT
Scanning direction
ATTENTION
Do not scan more than 50 sheets at one time. If the batch is thicker
than this limit, the creation of a file may fail.
Before loading a batch of sheets onto the scanner, do the following so that each sheet of paper
can be fed smoothly:
1) Separate the document into batches, each of which has a thickness of 5 mm or less.
2) Hold the both ends of a batch, and bend it as shown in the figure below.
0.2" (5mm)
ScanSnap S500M Operator's Guide
31
3) Hold the batch firmly with both hands so that the both edges remain beveled,
and then unbend the batch as shown in the figure below.
4) Repeat steps 1) to 3) a few times.
5) Turn the batch 90 degrees to hold the other two sides of it, and then perform
steps 1 to 4 again.
2. Load the document onto the paper chute.
Load the batch so that the front side of the document (the first page when the number of
sheets is more than one) faces down (to the paper chute).
Reduce the number of sheets and load them so that a batch of the document is under the reference marks on the side guides.
Reference
mark
12345
ABCDE67890
FG
Paper chute
Side guide
When loading longer documents, pull out the paper chute extension.
HINT
Extension
Paper chute
32
3.3 Loading Documents
3. Adjust the side guides to the document width.
Move the side guides so that they are touching the document edge. If there is clearance
between the document edge and the guide, the scanned images may be skewed.
Side guide
Document
3
Basic Scanner Operations
HINT
If you use the stacker, it will be easy to gather scanned documents.
Use the stacker as described below.
1. Pull the stacker towards you.
Stacker
2. Use the indent and extend the stacker extension.
Indent
ScanSnap S500M Operator's Guide
33
3.4
Changing Scan Settings
All the settings on ScanSnap are configured with "ScanSnap Manager."
The ScanSnap icon
is added to the Dock menu at the middle- bottom of the Mac OS X
screen.
The following menu appears when you press and hold the mouse button on the icon. From this
menu, you can start scanning, configure settings for scanning, and check the consumable status.
Start Duplex/Simplex scanning.
Display the "Scan and Save Settings" window.
Display the "Check consumable supplies"
window. See "Chapter7 Replacing Consumables" (page 95).
Display "Help topics" or the "About ScanSnap Manager" window.
Add an icon to the Dock menu.
View the contents of the "ScanSnap" folder
with Finder.
Hide the "ScanSnap Manager" window in the
desktop.
Exit "ScanSnap Manager."
HINT
Depending on the version of Mac OS X you are using, the menu items may be
slightly different from what is shown above.
This section describes the settings configured in the "Scan and Save Settings" window.
The following settings can be changed:
• Application that is automatically started up to display the scanned image
→ [Application] tab (page 36)
• Folder to save scanned images → [Save] tab (page 39)
• Scan mode (You can select: Fastest or Excellent, Color mode or B&W mode, Setting for
text only document, Allow automatic blank page removal, and/or Correct skewed character
strings automatically...) → [Scanning] tab (page 41)
• File format for the scanned image → [File option] tab (page 45)
• Size of the document to be scanned → [Paper size] tab (page 47)
• Size of the file for saving scanned images → [Compression] tab (page 50)
34
3.4 Changing Scan Settings
The following describes how to change the settings.
Operation
1. Click and hold down the mouse button on the ScanSnap icon in the Dock menu, and
select "Settings" from the menu.
3
Basic Scanner Operations
⇒ The "Scan and Save Settings" window appears.
You can also open the "Scan and Save Settings" window by simultaneously
HINT
pressing the [Command (
)] and [S] keys on the keyboard. (This can be
used only when ScanSnap Manager is active.)
2. Change the scan settings in the "Scan and Save Settings" window.
The following describes the setting items of each tab.
ScanSnap S500M Operator's Guide
35
[Application] tab
■ Application:
Specify the application to interact with ScanSnap. The specified application starts running after the document is scanned with ScanSnap. Click
You can select one of the following applications:
• Scan to File (image data will be simply saved to file)
to select the application.
• Adobe Acrobat Standard
• Adobe Acrobat Professional
• Adobe Acrobat Reader or Adobe Reader
• Preview
• Any program that supports ".pdf "or ".jpg" can be added.
HINT
• The above applications will be added automatically into the selection list if
installed. Uninstalled applications will be removed from the list automatically.
• Adobe Acrobat Standard (for Macintosh) is supplied with this product.
• If you select "Scan to File (only save image data to file)," the scanned image is
saved to file after scanning is complete. The scanning result is not displayed
on screen. This setting is ideal when you do not have to confirm the scanning
result every time a document is scanned.
• In the default setting, Adobe Acrobat Standard is preferentially selected when
both Adobe Acrobat Standard and Adobe Acrobat Professional are installed.
36
3.4 Changing Scan Settings
■ [Add or Remove] button
Applications can be added to and removed from the "Application" list.
When you click the [Add or Remove] button, the following screen is displayed.
(Up to ten applications can be registered.)
3
• Click the [Browse] button, and select the alias file or the executable file (.app) of
the application you want to add.
⇒ The destination of the selected application is displayed in the "Application
Path" field
• Enter the name to be displayed in the "Application name" field.
⇒ The name you entered is displayed in the "Application" drop-down list.
3) When you have finished the above setting, click the [OK] button.
⇒ The "Add or remove application" window appears and you will see the new
application is added.
4) Click the [Close] button to close the window.
ScanSnap S500M Operator's Guide
37
Basic Scanner Operations
<To add an application>
1) Click the [Add] button.
⇒The "Application Settings" window appears.
2) Configure each item in this window.
HINT
When adding an application, select one that supports either JPEG (*.jpg) or
PDF (*.pdf) format, and that can open when a file is dragged-and-droppted onto
its alias. Otherwise scanned images cannot be displayed properly.
Do the following:
<Example: When confirming whether the application supports JPEG format
(*.jpg) and it can open when a file is dragged-and -dropped>
1. Create an alias of the application you wish to add.
2. Drag-and-drop any file in JPEG format (*.jpg) onto the alias.
⇒ If the application starts up and the file opens, the application supports
JPEG format files.
<To remove an application>
1) Select the application you want to remove in the "Add or remove application"
window, and then click the [Remove] button.
⇒ The confirmation window appears.
2) Click the [Yes] button.
⇒ The "Add or remove application" window appears; confirm that the application
has been removed.
3) Click the [Close] button to close the window.
<To change settings>
1) Select an application for which you wish to change the settings in the "Add or
remove application" window, and click the [Change] button.
⇒ The "Application Settings" window appears.
2) Change settings to the desired settings.
3) Click the [OK] button to finish setting.
⇒ The "Add or remove application" window appears; confirm that the settings
have been changed.
4) Click the [Close] button to close the window.
38
3.4 Changing Scan Settings
[Save] tab
3
ScanSnap S500M Operator's Guide
39
Basic Scanner Operations
■ Folder path to save images:
Specify the folder to save the scanned images.
When you click the [Browse] button, the "Browse for Folder" window is displayed.
Select the folder to save the scanned images, and click the [Choose] button.
■ [Filename format] button
Set the filename format used for files to save the scanned images.
When you click the [File name format] button, the following window appears.
One of three settings can be specified.
• "Use Operating System Setting."
Files are named according to the settings of the operating system of your
computer.
• "yyyyMMddHHmmss"
The date and time are used as the file name when saving a scanned image to a file.
Example: When the file is saved in PDF on March 28, 2006 at 10:14:49, the file name will
be "20060328101449.pdf."
• "Custom File Name"
Enter a name in the "File Name" field and select the number of digits from the
"Counter" list. Files are named combining the entered name and a specified-digit
number.
(An example file name is displayed at the bottom of the window.)
HINT
About "Counter" (serial number)
• When the first time you save a file into the image saving folder, which
you specify on the [Save] tab, using a name specified in the "File
Name" field, the name is suffixed with 1 (it will be 001 if the serial number, or "Counter," is of three digits). The serial number is incremented
by one every time you save a new file (until you enter a new file name).
• When another file with the same name exists in the image saving
folder, the name is suffixed with the next smallest available number.
Example: Suppose Scan01.pdf, Scan03.pdf, and Scan04.pdf already
exist in the same folder. When the next time you save the scanned
image to files with the same name, the file names will be Scan02.pdf,
and then Scan05.pdf, Scan06.pdf, Scan07.pdf ....
• When the suffix number becomes greater than the maximum number of
specified digits (for example, when you want to save the 100th file with
two-digit specified for the "Counter"), the number of digits is increased
automatically.
Clicking the [OK] button enables the settings.
(An example of the file name that you set is displayed under the [File name format]
button.)
40
3.4 Changing Scan Settings
[Scanning] tab
3
Basic Scanner Operations
■ Image quality:
Specify whether to scan documents quickly or at higher quality.
Select one of the following modes:
• Normal (Fastest)
Select this mode when you wish to scan documents quickly.
• Better (Faster)
Select this mode when you wish to scan documents at a high quality.
• Best (Slow)
Select this mode when you wish to scan documents at a higher quality.
• Excellent (Slower)
Select this mode when you wish to scan documents at the highest quality.
HINT
Normal is equivalent to 150 dpi for color mode and 300 dpi for B&W mode, Fine
is equivalent to 200 dpi for color mode and 400 dpi for B&W mode, Best is
equivalent to 300 dpi for color mode and 600 dpi for B&W mode, and Excellent
is equivalent to 600 dpi for color mode and 1200 dpi for B&W mode.
Generally, the higher the required Image quality is specified, the longer it takes
to scan documents and the larger the file size becomes.
As a general rule, scan no more than 10 sheets at a time in Excellent mode.
ScanSnap S500M Operator's Guide
41
■ Color mode:
Specify whether to scan documents in color mode or in black-and-white mode.
By clicking
, you can select one of the following modes:
• Auto Color Detection (Automatically recognizes the document color)
ScanSnap automatically recognizes whether the document to be scanned is color or
black-and-white, and switches the scan mode accordingly.
• Color
All documents are scanned in the color mode.
This setting is for scanning color documents.
• B&W
All documents are scanned in B&W mode.
This setting is for scanning black-and-white documents containing mostly text.
File sizes can also be kept smaller than if the document is scanned in the color
mode.
In normal circumstances, use "Auto Color Detection."
If this setting is specified, you do not have to change the color mode each
time you scan a document.
*However, the following types of color documents may be recognized as
black and white:
- Faintly-toned documents
- Documents that have a slightly-colored portion
To scan such documents in color, select "Color" in the "Color mode"
drop-down list.
In addition, the following type of documents may be recognized as
color.
- Documents with many shaded (gray) areas
To scan such a document in B&W mode, select B&W from the "Color
mode" drop-down list.
HINT
■ Scanning side:
Specify whether to scan in "Duplex scan" or "Simplex scan" mode when the [SCAN]
button
42
on the scanner is pressed. By clicking
, select either of the above modes.
3.4 Changing Scan Settings
■ [Option] button
Configure other scanning-related settings.
Clicking the [Option] button displays the following window.
•
•
ATTENTION
The following types of documents may be accidentally recognized as
blank pages:
• Almost blank documents containing only a few characters
• Documents of only one color (solid color including black) and without any
patterns, lines, or characters
Before discarding the scanned documents, check for pages accidentally
removed from the output image. If any, you need to re-scan the document.
ScanSnap S500M Operator's Guide
43
3
Basic Scanner Operations
•
Brightness (Black and White scanning only)
Sets the color density for scanning black-and-white images.
Moving the slider to the left will lighten the scanned image, while moving the slider to
the right will darken the scanned image.
* This function is enabled only when the "Color mode" is set to "B&W," or when
"Auto Color Detection" is selected and the document is recognized as backand-white.
Setting for text only document
Mark or unmark the checkbox according to the type of your document as described
below.
• Mark this checkbox when scanning documents containing only printed or handwritten text.
• Clear this checkbox when scanning documents containing photographs.
Allow automatic blank page removal.
If this checkbox is marked, ScanSnap detects blank pages in the document and
automatically removes them to output images.
For example, when a stack of documents containing both double-sided and single-sided
documents is scanned in Duplex scan mode, this feature removes only the backside (i.e.
blank pages) of single-sided documents from the output images.
* No scanned images are generated if all the sheets in the document are
recognized as blank pages.
•
Correct skewed character strings automatically.
If this checkbox is marked, ScanSnap detects a skew of the documents and outputs
corrected images. Up to +/-5 degrees of skew can be corrected .
ATTENTION
•
Allow automatic image rotation
This setting automatically detects the orientation of a text on the document, and
changes the orientation of the image.
ATTENTION
44
This function detects a document skew based on the characters on the
document. Therefore, it may not work properly for the following kinds of
documents:
• Documents on which the pitches of lines or characters are extremely
narrow, or adjacent characters contact with each other
• Documents with many outlined or decorated characters
• Documents with many photographs or figures and only a few characters
• Documents with characters in patterned background
• Documents with characters printed in various directions (e.g. plans)
• Documents with long diagonal lines
• Documents with handwritten characters
*When you scan such documents, clear the checkbox.
This function detects the orientation based on characters on the
document. Therefore, it does not work properly for the following kinds of
document:
• Documents which have many extremely large/small characters
• Documents on which pitches of lines or characters are extremely narrow, or characters are overlapped
• Documents with many characters that contact underlines or ruled lines
• Documents with many photographs or figures and a few characters
• Documents with characters in patterned background
• Documents with characters printed in various directions (e.g. plans,
etc.)
• Documents with only capital letters
• Documents with handwritten characters
• Documents with blurred or smeared characters
*When you scan such documents, clear the checkbox.
3.4 Changing Scan Settings
[File option] tab
3
Click
to select the file format. You can select either of the following file formats:
• PDF (*.pdf)
• JPEG (*.jpg)
ATTENTION
"JPEG" is not available when "Auto Color Detection" or "B&W" is
selected from the "Color mode" drop-down list on the [Scanning] tab.
In addition, the file format is automatically changed from "JPEG" to
"PDF" when you select "Auto Color Detection" or "B&W."
■ [Option] button
This function is used for configuring detailed settings of PDF files. This button is
enabled when "PDF(*.pdf)" is selected from the [File format] drop-down list. Click
[Option] button to display the following window.
ScanSnap S500M Operator's Guide
45
Basic Scanner Operations
■ Selecting the file option
Specify the file format of the scanned image.
• "Multipage PDF (whole batch in one PDF)"
Create a merged PDF file of all the scanned images.
• "Generate one PDF file per x page(s)"
Create PDF files, each of which includes the specified number of pages, per
scan. For example, when "2" is selected as the number of pages, scanning six
pages of documents creates three files.
ATTENTION
46
The number of files displayed after the scanning depends on the application interacting with ScanSnap, which you selected in the Application
tab.
For example: If Acrobat 7.0 is selected, up to 50 files are displayed.
3.4 Changing Scan Settings
[Paper size] tab
3
Basic Scanner Operations
■ Paper size:
Specify the paper size of the document to be loaded on the scanner.
Click
to select the size. The following paper sizes (Width x Length) can be
selected.
• Automatic detection
• Letter (8.5 x 11 in (216 x 279.4 mm))
• Legal (8.5 x 14 in (216 x 355.6 mm))
• A4 (210 mm x 297 mm)
• A5 (148 mm x 210 mm)
• A6 (105 mm x 148 mm)
• B5 (JIS) (182 mm x 257 mm)
• B6 (JIS) (128 mm x 182 mm)
• Post card (100mm x 148mm)
• Business card (90 mm x 55 mm, 55 mm x 90 mm)
• Custom size (up to ten sizes can be registered)
We recommend use of the Automatic detection settings.
HINT
ScanSnap S500M Operator's Guide
47
■ [Custom] button
With this function, you can add up to ten custom document sizes into the [Paper size]
list. Clicking this button displays the following window.
<When adding a custom document size>
1) Click the [Add] button.
⇒ The following window appears.
2) Configure settings as desired.
- Enter a document size within the range given below:
Width: 50.8 mm to 216 mm (2 in. to 8.5 in.)
Length: 50.8 mm to 360 mm (2 in. to 14.17 in.)
- Enter the name you want to use in the [Name] field.
⇒ The entered name is displayed in the [Paper size] list.
3) To complete the setting, click the [OK] button.
⇒ The custom document size will be added.
4) Click the [Close] button to close the "Add or Remove Custom sizes" window.
48
3.4 Changing Scan Settings
<When deleting a custom document size>
1) In the "Add or Remove Custom sizes" window, select the document size you want
to delete and click the [Remove] button.
⇒ The confirmation message appears.
2) Click the [Yes] button.
⇒ In the "Add or Remove Custom sizes" window, confirm that the selected document size is deleted.
3) Click the [Close] button to close the "Add or Remove Custom sizes" window.
<When changing the settings>
1) In the "Add or Remove Custom sizes" window, select the document size you want
to change and click the [Change] button.
⇒ The [Additional custom size settings] window appears.
2) Change the settings.
3) To complete the setting, click the [OK] button.
⇒ The "Add or Remove Custom sizes" window returns and the changes are saved.
ATTENTION
When you select Business card (90 mm x 55, 55 mm x 90 mm) and perform
scanning, the result is the following:
From the scanned length, the horizontal or vertical position is automatically recognized and output.
The length (loading direction) is the actual scanned length of the card.
The width is fixed to 90 mm (horizontal position), or 55 mm (vertical
position).
■ "Scan mixed paper size"
By marking the checkbox, you can scan the documents of different widths or sizes at a
time.
ScanSnap S500M Operator's Guide
49
Basic Scanner Operations
4) Click the [Close] button to close the "Add or Remove Custom sizes" window.
3
[Compression] tab
■ Compression rate:
Change the compression rate and adjust the file size of the scanned image.
The compression rate is changed by moving the slider.
The higher the compression rate is, the smaller the file size is.
ATTENTION
50
As the compression rate increases, the quality of scanned images
decreases.
3.4 Changing Scan Settings
Image data size
HINT
The following table shows rough estimates of sizes of generated images
when a single-sided color document is scanned in respective modes.
File type: PDF
Paper size: A4 (Brochure)
Color mode: Color
Compression
rate
Scan mode
Normal quality
Better quality
Best quality
Excellent quality
1
2
3
4
5
1240
2079
4030
11207
521
818
1485
3776
431
684
1245
3155
332
528
922
2437
233
367
632
1648
3
Compression
rate
Scan mode
Normal quality
Better quality
Best quality
Excellent quality
Basic Scanner Operations
Color mode: B&W
200
242
422
1391
(unit: K bytes)
ScanSnap S500M Operator's Guide
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3.5
Various settings according to your needs
When you use default settings on ScanSnap, all you have to do is simply press the [SCAN] button
to scan the documents, save images in the best condition, and display the scanned images on
the screen; any complicated operations are not required.
In addition, you can manually configure the settings for specific scanning.
This section, using typical examples, describes how to scan documents based on preferences of
you.
The default settings of ScanSnap Manager are as follows:
• Application: Preview (Adobe Acrobat or Adobe Reader is selected if installed)
• Image saving folder: [Pictures] folder of [Home]
• Filename format: Use Operating System Setting
• Image quality: Normal (Fastest)
• Color mode: Auto Color Detection (automatically judges whether the document is "color" or
"black-and-white")
• Scanning side: Duplex scan
• Scanning Option:
Brightness: Normal
Setting for text only document : Disabled
Allow automatic blank page removal: Enabled
Correct skewed character strings automatically: Disabled
Allow automatic image rotation: Enabled
• File format: PDF (*.pdf)
• File format Option
PDF File Option: Generate one PDF file per scan
• Paper size: Automatic detection
• Scan mixed paper size: Disabled
• Compression rate: 3
HINT
52
The settings described above can be changed with ScanSnap Manager.
For details, refer to section "3.4 Changing Scan Settings" (page 34).
3.5 Various settings according to your needs
■ Scanning only one side of a document
Pressing the [SCAN] button
on ScanSnap starts scanning documents in "Duplex scan" mode
by default. If you want to change the [SCAN] button setting to "Simplex scan" mode, follow the
procedure below.
Operation
1. Click and hold down the mouse button on the ScanSnap icon
, and select
3
"Settings" from the displayed menu.
2. On the [Scanning] tab, select "Simplex scan (single-sided)" from the "Scanning side"
drop-down list.
3. Click the [OK] button to close the window.
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Basic Scanner Operations
⇒ The "Scan and Save Settings" window appears.
4. Load the document onto the scanner.
5. Press the [SCAN] button
.
⇒ The document is scanned in "Simplex scan" mode.
HINT
54
To select the "Duplex scan" mode again, go to step 2 and select "Duplex Scan
(double-sided)" instead. The selected setting is valid until you change it again.
3.5 Various settings according to your needs
■ Scanning color document in black-and-white
By default, ScanSnap automatically recognizes whether a document is black-and-white or
color. Color documents are output as color image data, and black-and-white documents are output
as monochrome image data.
If you want to output all documents as monochrome image data, change the settings following the
procedures below.
Operation
1. Click and hold down the mouse button on the ScanSnap icon
, and select
3
"Settings" from the displayed menu.
Basic Scanner Operations
⇒ The "Scan and Save Settings" window appears.
2. On the [Scanning] tab, select "B&W" from the "Color mode" drop-down list.
If you want to scan all documents in color, select "Color" from the drop-down list.
3. Click the [OK] button to close the window.
4. Load the document onto the scanner.
5. Press the [SCAN] button
.
⇒ The scanned images will be generated in black-and-white.
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55
■ Skipping blank pages
ScanSnap is able to remove blank pages automatically. When documents in which double-sided
and single-sided pages are mixed are scanned in "Duplex scan" mode, the backside of single-sided
(blank) pages are automatically removed, and the image data of only necessary pages is generated.
To change the setting, follow the procedure below.
Operation
1. Click and hold the mouse button on the ScanSnap icon
from the displayed menu.
⇒ The "Scan and Save Settings" window appears.
2. On the [Scanning] tab, click the [Option] button.
⇒ The "Read Mode Option" window appears.
56
, and select "Settings"
3.5 Various settings according to your needs
3. Mark the [Allow automatic blank page removal] checkbox.
4. Click the [OK] button and close all the windows.
⇒ The setting takes effect the next time you scan documents.
The following types of documents may be accidentally recognized as blank
pages:
• Almost blank documents containing only a few characters
• Documents of only one color (solid color including black) and without any patterns, lines, or characters
*When you scan such documents, clear the checkbox.
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Basic Scanner Operations
ATTENTION
3
■ Correcting skewed documents
ScanSnap is able to automatically correct document skew. To change the setting, follow the
procedure below.
Operation
1. Click and hold the mouse button on the ScanSnap icon
from the displayed menu.
2. On the [Scanning] tab, click the [Option] button.
⇒ The "Read Mode Option" window appears.
58
, and select "Settings"
3.5 Various settings according to your needs
3. Mark the [Correct skewed character strings automatically] checkbox.
4. Click the [OK] button and close all the windows.
⇒ The setting takes effect the next time you scan documents.
Up to +/-5 degrees of skew can be corrected.
This function detects a skew of the document based on the character
strings on each sheet. Therefore, the detection may fail if the following
kinds of documents are scanned:
• Documents on which the pitches of lines or characters are extremely
narrow, or adjacent characters contact with each other
• Documents with many outlined or decorated characters
• Documents with many photographs or figures and fewer characters
• Documents with characters in patterned background
• Documents with characters printed in various directions (e.g. plans)
• Documents with long diagonal lines
• Documents with handwritten characters
*When you scan such documents, clear the checkbox.
ScanSnap S500M Operator's Guide
Basic Scanner Operations
ATTENTION
3
59
■ Correcting the orientation of scanned image
When there are pages of different orientations in a scanned document, ScanSnap is able to
automatically rotate the orientation (view direction) of the scanned images. For example, it often
happens that some pages are portrait (text) and some are landscape (tables) in a document.
In addition, the backside of double-sided documents in calendar style is printed upside down.
To change the setting, follow the procedure below.
Operation
1. Click and hold the mouse button on the ScanSnap icon
from the displayed menu.
2. On the [Scanning] tab, click the [Option] button.
⇒ The "Read Mode Option" window appears.
60
, and select "Settings"
3.5 Various settings according to your needs
3. Mark the [Allow automatic image rotation] checkbox.
4. Click the [OK] button and close all the windows.
⇒ The setting takes effect the next time you scan documents.
This function determines the orientation of pages based on the character’s direction. Therefore, the following kinds of documents may not be
recognized correctly.
• Documents with many extremely large/small characters
• Documents on which the pitches of lines or characters are extremely
narrow, or adjacent characters contact with each other
• Documents with many characters that contact underlines or ruled lines
• Documents with many photographs or figures and a few characters
• Documents with characters in patterned background
• Documents with characters printed in various directions (e.g. plans)
• Documents with only capital letters
• Documents with handwritten characters
*When you scan such documents, clear the checkbox.
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61
Basic Scanner Operations
ATTENTION
3
■ Scanning documents of different widths or sizes at a time
By marking the "Scan mixed paper size" checkbox, you can scan documents of different widths or
sizes in one batch.
To scan documents of various sizes, do the following.
Operation
1. Click and hold the mouse button on the ScanSnap icon
from the displayed menu.
2. Select the [Paper size] tab.
3. Mark the "Scan mixed paper size" checkbox.
62
, and select "Settings"
3.5 Various settings according to your needs
4. Click the [OK] button and close all the windows.
ATTENTION
3
Basic Scanner Operations
This function is available only when "Automatic detection" is selected
from the "Paper size" drop-down list.
5. Align the leading edge and centerline of all documents.
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63
6. Load the documents onto the paper chute.
ATTENTION
• Place all documents centering them under the pick roller.
(Documents that are not under the pick roller cannot be fed.)
• Adjust the side guide to the widest document.
• Carefully load the smaller documents, which cannot contact the side
guide, so that they can be fed straight. If the documents are skewed
during a scan, the quality of scanned images may be degraded
(chipped images/slant lines produced) or scanned images may be output in different size from the original.
If you have difficulties feeding documents straight, it is recommended to
scan documents in several batches; scan documents of about the same
size in one batch.
Note that smaller documents that cannot be guided by the side guide
may cause a jam.
64
3.5 Various settings according to your needs
7. Press the [SCAN] button
.
⇒ The size of all images output conforms to the respective documents.
ATTENTION
If the document was skewed during scanning, the output image size may
be different from the original document size.
3
Basic Scanner Operations
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65
■ Rotating the page view of a PDF file
Even after scanning a document and saving it as a PDF file, you can change the view direction of
this PDF file with Adobe Acrobat.
When you want change the orientation of any other pages, follow the procedure below.
Operation
1. With Adobe Acrobat, open the PDF file you want to change the view direction.
2. From the menu bar, select [View] and [Rotate View], and then specify the direction of
the rotation.
In this case, select [Clockwise].
66
3.5 Various settings according to your needs
3. You see the view direction is changed.
3
Basic Scanner Operations
For details on this function, refer to "Adobe Acrobat Help."
HINT
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67
■ Saving scanned images in multiple files
ScanSnap can save scanned images to multiple PDF files, each of which contains a preset number
of pages.
For example, you can scan a batch of filled forms and create a separate file for each.
To change the setting, follow the procedure below.
Operation
1. Click and hold the mouse button on the ScanSnap icon
, and select "Settings"
from the displayed menu.
2. On the [File option] tab, click the [Option] button.
ATTENTION
68
Make sure that "PDF(*.pdf)" is selected from the "File format" drop-down list.
3.5 Various settings according to your needs
3. In the "PDF file format option" window, select "Generate one PDF file per x Page" and
a number.
Every PDF file created contains the specified number of pages.
HINT
4. Click the [OK] button to close the window.
⇒ The setting takes effect the next time you scan documents.
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69
3
Basic Scanner Operations
In "Duplex scan" mode, one sheet of paper has two pages (a front and a back).
It is recommended that you clear the [Allow automatic blank page removal]
checkbox on the "Read Mode Option" window; to open the window, select the
[Scanning] tab and click the [Option] button. If this function is enabled, the
number of pages may be different between the created file and the original
document that has blank pages.
■ Continuing/stopping scanning after an error
If an error such as the paper jam occurs while you scan a document containing more than one
pages, you will see the following message.
You can continue or stop scanning using the following procedure.
Operation
To continue scanning:
1. Check the last scanned page in the "Message" window.
2. Load the un-scanned pages back onto the ADF.
3. Click the [Continue scanning] button to restart the scanning.
To quit scanning:
1. Click the [Quit] button.
⇒ The following window appears.
2. Click the [Yes] button to delete the data of pages scanned before the error occurrence, or click the [No] button to save the data. (*Click the [Cancel] button to return to
the previous window.)
70
3.5 Various settings according to your needs
ATTENTION
The [Continue Scanning] button may be grayed out as shown in the example
below.
3
Basic Scanner Operations
If this is the case, it is not possible to continue scanning.
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71
■ Converting scanned images to searchable text with OCR
If you scan a text document, you will get an image of the document containing all the signs, letters,
and numbers. However, the image data cannot be recognized as text. This means that you are not
able to search the content of your document until processing it with OCR (Optical Character
Recognition).
You can convert such image data into searchable text by processing with OCR ("Recognize Text"
function) of Adobe Acrobat 7.0.
Operation
1. With Adobe Acrobat, open the PDF file you wish to convert.
2. From the menu bar, select [Document], and select [Recognize Text Using OCR] and
then [Start].
3. In the following window, configure the necessary settings, and then click the [OK]
button.
72
3.5 Various settings according to your needs
⇒ The text information is added to the image data by the "Recognize Text" function.
ATTENTION
An error may occur when data scanned at 600dpi or more is converted with
Adobe Acrobat 7.0.0. To avoid the error, do the following:
If you are scanning color documents, in the "ScanSnap Manager - Scan and
Save Settings" window, select the [Scanning] tab and set "Image quality" to
"Better (Faster)" or "Best (Slow)" and scan the documents.
If you are scanning black-and-white documents, set "Image quality" to "Normal
(Fastest)" or "Better (Faster)" and scan the documents.
For details about this function, refer to "Adobe Acrobat 7.0 Help."
3
Basic Scanner Operations
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74
Chapter 4
Uninstalling ScanSnap
The "Uninstallation" process removes the ScanSnap program files, which are installed on your
computer, from the hard disk and restores the system environment to its original state.
This chapter describes how to uninstall ScanSnap.
4
4.1 Uninstalling Supplied Programs ......................................................................... 76
ScanSnap S500M Operator's Guide
75
4.1
Uninstalling Supplied Programs
Follow the procedure below to uninstall ScanSnap Manager.
■ To uninstall ScanSnap Manager in Mac OS X v10.2
1. Start your computer.
2. Quit ScanSnap applications; all users must quit those running applications.
(Click and hold the mouse button on the ScanSnap icon
, and select "Quit" from
the displayed menu.)
3. If the ScanSnap icon
still remains on the Dock menu, drag the ScanSnap icon
into the Trash.
4. From the Apple (
) menu, select "System Preferences."
⇒ The "System Preferences" window appears.
5. Select "Login Items."
⇒ The "Login Items" window is displayed and all the applications logged in are displayed.
6. Select "ScanSnap Manager" to delete it.
7. Click the [Remove] button.
⇒ "ScanSnap Manager" is deleted from the list.
8. Close the "Login Items" window.
9. Log in as the computer Administrator, and then, with Finder, select the folder in which
ScanSnap is installed (generally, you can find "ScanSnap" in the "Applications"
window), and drag it into the Trash.
10. In a multi-user environment, every user must perform steps 3 to 8.
11. Empty the Trash.
⇒ "ScanSnap Manager" is uninstalled.
76
4.1 Uninstalling Supplied Programs
■ To uninstall ScanSnap Manager in Mac OS X v10.3/v10.4
1. Start your computer.
2. Quit ScanSnap Manager; all users must quit those running applications.
(Click and hold the mouse button on the ScanSnap icon
, and select "Quit" from
the displayed menu.)
3. If the ScanSnap icon
still remains on the Dock menu, drag the ScanSnap icon
into the Trash.
4. From the Apple (
) menu, select "System Preferences."
4
5. In the "System Preferences" window, select "Accounts."
⇒ The [Accounts] window appears.
7. In the "Accounts" window, click "Login Items" (if your OS is Mac OS X v10.4) or
"Startup Item" (if your OS is Mac OS X v10.3).
⇒ In the "Login Items" (Mac OS X v10.4) pane or the "Startup Items" (Mac OS X v10.3)
pane, a list of all applications that automatically start at a login is displayed.
8. Select "ScanSnap Manager" to delete it.
9. Click (-).
⇒ "ScanSnap Manager" is deleted from the list.
10. Close the "Accounts" window.
11. Log in as the computer Administrator. With Finder, select the folder in which ScanSnap is installed (generally, you can find "ScanSnap" in the "Applications" window.)
and drag it into the Trash.
12. In a multi-user environment, every user must perform steps 3 to 10.
13. Empty the Trash.
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77
Uninstalling ScanSnap
6. In the "Accounts" window, select the relevant user from the "My Account" pane.
78
Chapter 5
Troubleshooting
This chapter describes how to remove jammed documents and troubleshoot other problems.
5
5.1 Clearing Document Jams..................................................................................... 80
5.2 Troubleshooting Checklist................................................................................... 82
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79
5.1
Clearing Document Jams
Cautions in clearing a paper jam are as follows:
CAUTION
• Do not pull out the jammed paper by force; be sure to open the ADF before removing the
jammed document.
• Do not touch sharp objects inside the scanner when removing jammed paper or you might
be injured.
• When removing the jammed paper, be careful not to get your necktie or necklace
entangled in the scanner.
• The surface of the ADF glass can become very hot during operation. Take care not to get
burned.
HINT
Clean the inside of the scanner, following the guidelines in section "6.3 Cleaning the Inside of the Scanner" (page 90).
Operation
1. Remove the document on the paper chute.
2. Pull the cover open lever to open the ADF.
Paper chute
Cover open lever
ADF
80
5.1 Clearing Document Jams
3. Remove the jammed paper.
4. Close the ADF.
ADF
Paper chute
5
Troubleshooting
⇒ You should hear the ADF click when it returns to its original position.
ATTENTION
Make sure that the ADF is firmly closed. Otherwise, paper jams or other feeding errors may occur.
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81
5.2
Troubleshooting Checklist
This section describes common problems that may occur during the use of ScanSnap and how to
solve them.
Check the items as described in the following table before requesting repair service.
If you cannot solve the problem even after checking the following items, contact an authorized
FUJITSU scanner service provider.
Symptom
The scanner cannot be
turned on.
82
Check The Item Out
Resolution
Is the AC/USB cable and
the AC adapter connected
correctly?
Connect the AC/USB cable and AC adapter
correctly.
Is the paper chute closed?
(The scanner is automatically powered on/off when
the paper chute is opened/
closed.)
Open the paper chute.
Is the Mac OS started
completely?
(This scanner is powered
on/off in conjunction with
the computer.)
Wait until Mac OS X is started up completely.
The
LED stays out while Mac OS X is
starting up or in the sleep mode.
Did you press the [POWER]
button unintentionally to turn
off the scanner? (Pressing
the [POWER] button turns
off the scanner even if the
paper chute is open.)
Press the [POWER] button for more than 1
second.
Did you restart the computer
from the sleep mode? The
power supply of the scanner
is not supported in the sleep
mode. Therefore, the power
supply of the scanner
remains off when the computer recovers from the
sleep mode, although the
scanner is automatically
turned off in conjunction
with the computer when the
computer goes into the
sleep mode.
Press the [POWER] button for more than 1
second, and turn on the power manually.
Disconnect and then re-connect the AC cable
and AC adapter.
5.2 Troubleshooting Checklist
Symptom
Scanning does not
start.
Check The Item Out
Resolution
Is the USB cable connected
correctly?
Connect the USB cable correctly. (When a
hub is used, check the hub’s power supply.)
Is the
LED light blinking?
Disconnect and then re-connect the AC cable
and AC adapter.
(Wait at least 5 seconds before reconnecting
the AC or USB cable.)
Is ScanSnap Manager
surely started?
(If ScanSnap Manager is
active, the "ScanSnap Man-
If the "ScanSnap Manager" icon is not
displayed, with Finder, select the destination
folder where ScanSnap is installed (generally,
you can find "ScanSnap" in "Applications"),
and then select "ScanSnap Manager" to start
up "ScanSnap Manager."
ager" icon
with a tri-
angle below it appears in
the Dock menu.)
Is ScanSnap Manager
running normally?
(If ScanSnap Manager is
not running normally, the
"ScanSnap Manager" icon
in the Dock menu is in the
not-ready state
.)
Vertical lines appear in
the scanned image.
The scanned image
shifts or is distorted.
The scanned image is
too light or too dark.
Is the "Scan and Save Settings" window still
displayed?
Close the "Scan and Save Settings" window,
and restart scanning.
Is the inside of the ADF
dirty?
Clean the inside of the ADF following the
instructions in chapter "6 Daily Care" (page
87).
Is the document loaded
correctly?
Load the document correctly, referring section
"Loading Documents" on page.31.
In B&W scanning, is the
"Brightness (Black and
White scanning only)" setting set to extremely Light or
Dark?
Adjust "Brightness" in the "Read Mode Option"
window, which you can open by clicking the
[Option] button on the [Scanning] tab in the
"Scan and Save Settings" window.
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83
5
Troubleshooting
Depending on the features
of the computer, the scanner may not be recognized
shortly after the power is
turned on back if the computer goes into the sleep
mode before turning off the
power.
Perform the following:
1. Disconnect and re-connect the AC cable
and AC adapter. If doing so does not
improve the situation, perform step 2.
2. If a USB hub is being used, directly
connect ScanSnap to your computer.
If this does not improve the situation, perform step 3.
3. Restart your computer.
If none of the above operations resolves the
problem, uninstall and re-install ScanSnap
Manager.
Symptom
Check The Item Out
Resolution
Thin lines are faint on
the document.
(Example: The ruled
lines of the table are
invisible.)
Are you scanning documents including typed text,
tables with ruled lines, or
handwritten text in color
mode?
The color mode is used for capturing color
images such as the photo in high quality. For
other documents including textual content,
mark the "Setting for text only document"
checkbox, which is in the "Read Mode Option"
window, which can be opened by clicking the
[Option] button on the [Scanning] tab of the
"Scan and Save Settings" window.
The scanning speed is
very slow.
Does your computer satisfy
the recommended system
requirements?
Confirm the system requirements, referring
"Before Installing ScanSnap Manager" (page
6).
Scanning speed will slow down if the recommended CPU and memory requirements are
not met.
If this is the case, in the "Scan and Save Settings" window, select the [Scanning] tab, click
the [Option] button, and then clear the following checkbox in the "Read Mode Option" window to increase the scanning speed.
• Correct skewed character strings automatically
• Allow automatic image rotation
Is the scanner connected
via USB 1.1 port?
If your computer has an USB 2.0 port, connect
the scanner to this port. (If a USB hub is used,
it must also support USB 2.0.) If a 1.1 device
is on a 2.0 hub, it can low all of the
devices.(*1)
Note: If USB 1.1 port is
used, scanning speed may
be very slow when a large
amount of data is transferred.
Multi-feeds (*2) occur
frequently.
84
Is the Pad ASSY dirty?
Clean the pad following the instructions in section "6.3 Cleaning the Inside of the Scanner"
(page 90).
Is the Pad ASSY worn?
Replace the Pad ASSY following the
instructions in section "7.2 Replacing the Pad
ASSY" (page 98).
Is the document stack
thicker than 0.2 in. (5mm)?
Reduce the number of sheets to less than 0.2
in. (5mm) thick and load the document.
5.2 Troubleshooting Checklist
Symptom
Sheets of paper are not
fed (stops midway).
Check The Item Out
Resolution
Is the Pick roller dirty?
Clean the Pick roller following the instructions
in section "6.3 Cleaning the Inside of the
Scanner" (page 90).
Is the Pick roller worn?
Replace the Pick roller following the
instructions in "7.3 Replacing the Pick Roller"
(page 101).
Are there any foreign materials on the document feed
path?
Remove any foreign materials from the document feed path. Refer to "5.1 Clearing Document Jams" (page 80).
Does the loaded document
satisfy the conditions
described in section "Scanning Different Document
Types" (page 29)?
If not, they may not pass
smoothly through the ADF.
Try the following:
• Slightly press down the first sheet of the
document with your finger at the beginning
of scanning.
• Change the sheet feeding direction.
The file size of a
scanned black-andwhite image is the
same as that of a color
document.
Is the black-and-white document scanned in the color
mode?
Select "B&W" from the "Color mode" dropdown list on the [Scanning] tab of the
"Scan and Save Settings" window.
Images on the backside of the pages,
which are printedthrough, are overlaid
on the scanned image
when scanning a
double-sided
document (print
through).
Is the "Setting for text only
document" checkbox (which
is in the "Read Mode
Option" window opened by
clicking the [Option] button
on the [Scanning] tab of the
"Scan and Save Settings"
window) cleared?
Mark the "Setting for text only document"
checkbox.
Scanned images are
not displayed on the
screen (when "Allow
automatic blank page
removal" is enabled).
When "Allow automatic
blank page removal" is
enabled, almost blank
documents with only a few
characters may be
accidentally recognized as
blank pages and removed
from the scanned image
data.
In the "Scan and Save Settings" window,
select the [Scanning] tab, click the [Option]
button, and then clear the "Allow automatic
blank page removal" checkbox.
Scanned images are
skewed (when "Correct skewed character
strings automatically" is
enabled).
Are the document skewed
+/-5 degrees or more while
it is fed into the ADF?
This deskew function can correct a skew of
less than +/-5 degrees. Load the document
onto the scanner using the side guide so that
the document skew does not exceed this limit.
Depending on the contents
of the document, the
automatic image deskew
may not work properly.
Refer to "Correct skewed character strings
automatically." (page 44)
Troubleshooting
ScanSnap S500M Operator's Guide
5
85
Symptom
Check The Item Out
Resolution
The orientation of
scanned images is not
displayed correctly
(when "Allow automatic image rotation" is
enable.)
Depending on the contents
of the document, the
automatic image rotation
may not work properly.
For information about the "Allow automatic
image rotation" checkbox, refer to "Correcting
the orientation of scanned image" (page 60)
Letters on the scanned
images cannot be read.
Have you scanned documents written in small letters?
When small letters are squashed, select
"Excellent" in the Image quality drop-down list
on the [Scanning] tab of the "Scan and Save
Settings" window, and then re-scan the document.
Note: If you scan the document in the Excellent quality, the data size of the scanned
image increases and thus time required for
scanning is lengthened.
The document is not
fed properly or gets
jammed.
Is the inside of the scanner
dirty?
Clean the dirty locations.
The scanned image is
chipped/Slant lines are
produced on the
scanned image/The
output image is wider
than the original.
With "Automatic detection"
being selected in the "Paper
size" drop-down list, was
the document skewed during a scan?
Neatly align the edges of paper sheets with
Side Guide.
* If you are scanning documents of mixed
paper sizes, marking the "Scan mixed paper
size" checkbox [See "Scanning documents of
different widths or sizes at a time" (page 62)],
carefully load smaller documents so that they
can be fed straight. If those documents cannot
be fed straight, it is recommended to scan only
documents of about the same size at a time.
(*1): To confirm whether the scanner is connected with USB1.1 or USB2.0, click and hold the mouse
button on the ScanSnap icon
, select [Help] - [About ScanSnap Manager], then click [Detail]
button on "Version Information" window. "USB type" is displayed in "Scanner and driver information."
(*2): The term "Multi-feed" refers to an error in which two or more sheets are fed into the scanner simultaneously.
* The latest information, which is updated on an as-needed basis, is available at the FAQ corner of our
website. Please visit the website at:
http://scansnap.fujitsu.com/
86
Chapter 6
Daily Care
This chapter describes how to clean ScanSnap.
WARNING
Fire/Electric Shock
Before you clean the scanner, turn off the scanner and
disconnect the AC adapter from the power outlet.
6
6.1 Cleaning Materials ................................................................................................ 88
6.2 Cleaning the Scanner Exterior & Stacker ........................................................... 89
6.3 Cleaning the Inside of the Scanner ..................................................................... 90
ScanSnap S500M Operator's Guide
87
6.1
Cleaning Materials
Cleaning Materials
Parts No.
Cleaner F1
CA99501-0013
Lint-free dry cloth
Commercially available. (*2)
Remarks
1 bottle (100ml)
Moisten a cloth with this fluid
and wipe the scanner clean.
(*1)
*1) To purchase cleaning materials, contact the FUJITSU scanner dealer where you
purchased the scanner.
*2) Any lint-free cloth can be used.
88
6.2 Cleaning the Scanner Exterior & Stacker
6.2
Cleaning the Scanner Exterior & Stacker
Clean the scanner exterior and the stacker with a cloth moistened with a small amount of Cleaner
F1 (isopropyl alcohol) or any neutral detergent.
ATTENTION
• Do not use paint thinner or other organic solvents.
• When cleaning, prevent water or moisture from getting inside the scanner.
• Do not use compressed air; using it may cause dirt and dust to enter the scanner, which may result in scanner failure and malfunction.
Cloth
Cleaner F1 or
neutral detergent
Paint thinner
6
Daily Care
ScanSnap S500M Operator's Guide
89
6.3
Cleaning the Inside of the Scanner
Clean the inside of the scanner with a cloth moistened with Cleaner F1.
After the scanner has been in use for a period of time, its inside will be contaminated with paper
debris and dust. The accumulation of debris and dust may cause scanning problems.
As a guideline, clean the ADF at least every 1,000 scans. Note that this depends on the type of the
documents scanned. For example, the ADF must be cleaned more frequently if documents are
scanned when the ink has not been sufficiently fixed on the paper.
Clean the ADF according to the following procedure. (Refer to the illustrations on the following
page.)
CAUTION
The glass surface inside the ADF becomes hot during the scanner operation.
Before you start cleaning, disconnect the AC adapter from the outlet and wait at least 15
minutes for the scanner to cool down.
ATTENTION
• Do not use water or neutral detergent to clean the inside of the scanner.
• Do not use compressed air to clean the scanner. Compressed air cause dirt
and dust to enter the scanner, which may result in scanner failure and malfunction.
1. Pull the cover open lever to open the ADF.
Paper chute
Cover open lever
ADF
90
6.3 Cleaning the Inside of the Scanner
2. Clean the following locations with a cloth moistened with cleaner F1.
Pad ASSY
Eject roller
Plastic roller
Pick roller
Feed roller
Glass
Turn off the scanner before cleaning the following locations.
• Pad ASSY (x 1)
Remove the dirt on the rubber tabs by wiping downward. When cleaning the Pad ASSY,
take care to prevent the cloth from catching on to the metal parts.
• Pick roller (x 1)
Wipe to clean the roller while turning it with your finger, be careful not to scratch the surface. Take particular care in cleaning the Pick roller since black debris on the roller
adversely affect the pickup performance.
• Plastic rollers (x 4)
Clean them lightly while rotating the rollers with your finger. Take care not to scratch the
surface of the rollers. Take particular care in cleaning the plastic rollers since black debris
on the rollers adversely affect the pickup performance.
ScanSnap S500M Operator's Guide
91
Daily Care
• ADF glass surfaces (x 2 located on the ADF and the base unit)
Wipe off the dirt gently.
6
Turn on the scanner before cleaning the following locations, and rotate the rollers to clean them
thoroughly.
• Feed rollers (x 2)
Clean lightly taking care not to scratch the surface of the rollers. Take particular care in
cleaning the feed rollers since black debris on the rollers adversely affect the feed
performance.
• Eject rollers (x 2)
Clean lightly taking care not to scratch the surface of the rollers. Take particular care in
cleaning the eject rollers since black debris on the rollers adversely affect the feed
performance.
When the ADF is open and the [SCAN] button is held down, pressing the [POWER] button
once will rotate the Feed and Eject rollers by a certain angle.
Generally speaking, six presses of the [POWER] button make the rollers rotate one full
turn.
1. While holding down the [SCAN]
button....
ࠬࠠࡖࡦ
1
ATTENTION
92
e-ࠬࠠࡖࡦ
2
2. ...press the [POWER] button.
⇒ The rollers rotate.
Power the scanner only when cleaning the feed rollers and eject rollers. Unplug
the scanner for further cleaning.
6.3 Cleaning the Inside of the Scanner
3. Close the ADF.
Paper chute
ADF
⇒ You should hear the ADF click when it returns to its original position.
ATTENTION
When closing the ADF, make sure that it is completely closed. Otherwise,
paper jams or other feeding errors may occur.
6
Daily Care
ScanSnap S500M Operator's Guide
93
94
Chapter 7
Replacing Consumables
This chapter describes how to replace consumables.
WARNING
Fire/Electric Shock
Before you replace the consumables, turn off the scanner and disconnect the AC adapter
from the power outlet.
7
7.1 Replacing Consumables ...................................................................................... 96
7.2 Replacing the Pad ASSY ...................................................................................... 98
7.3 Replacing the Pick Roller................................................................................... 101
ScanSnap S500M Operator's Guide
95
7.1
Replacing Consumables
This section describes how to replace consumables.
■ Part Nos. and Replacement Cycles of Consumables
The following tables list the part numbers of consumables and their suggested replacement cycles.
No.
Description
P/N
Suggested Replacement
Cycle
1
Pad ASSY
PA03360-0002
50,000 sheets or one year
2
Pick roller
PA03360-0001
100,000 sheets or one year
The suggested replacement cycles are based on A4/Letter sized paper free of wood fibers 80 g/m2
(21 lb). Depending on the actual paper used, the replacement cycles may vary.
Use only the consumables specified by PFU LIMITED. Do not use consumables and parts made by
other manufacturers.
96
7.1 Replacing Consumables
HINT
Use the following procedure to check the target values for replacement and
usage information of consumables.
1. Click and hold the "ScanSnap Manager" icon
in the Dock menu.
2. Click [Check consumable supplies...] on the menu.
⇒ The "Check consumable status" screen appears. This screen
indicates how many times consumables have been used.
7
Replace consumables using "Target value to change supplies" as guidelines.
Replacing Consumables
For details about purchasing consumables, visit the website below or
contact the Fujitsu scanner dealer where you purchased your scanner.
[Website] http://scansnap.fujitsu.com/
ScanSnap S500M Operator's Guide
97
7.2
Replacing the Pad ASSY
Replace the Pad ASSY following the procedure below.
1. Remove the documents on the paper chute.
2. Pull the cover open lever to open the ADF.
Paper chute
Cover open lever
ADF
3. Remove the Pad ASSY.
Pinch both ends of the Pad ASSY and pull it out as shown below.
Pad ASSY
98
ADF
7.2 Replacing the Pad ASSY
4. Attach the new Pad ASSY.
Pad ASSY
ADF
ATTENTION
Make sure that the Pad ASSY is firmly attached. Otherwise, document jams or
other feeding errors may occur.
5. Close the ADF.
Paper chute
ADF
7
Replacing Consumables
⇒ You should hear the ADF click when it returns to its original position.
6. Turn on the scanner.
ScanSnap S500M Operator's Guide
99
7. Click and hold the "ScanSnap Manager" icon on the Dock menu, and select [Check
consumable supplies...] from the menu.
⇒ The "Check consumable status" window will appear.
8. In the "Check consumable status" window, click the [Reset] button of the "Pad ASSY
Count."
⇒ A confirmation pop-up screen appears.
⇒ When you click the [Yes] button, the counter is reset to "0."
100
7.3 Replacing the Pick Roller
7.3
Replacing the Pick Roller
Replace the Pick roller following the procedure below.
1. Remove the documents on the paper chute.
2. Open the ADF while pulling the cover open lever.
Paper chute
Cover open lever
ADF
3. Adjust the Side guide to the "A5" size.
A5
A5
7
Replacing Consumables
ScanSnap S500M Operator's Guide
101
4. Remove the sheet guide.
Pinch the handle and claw together on both sides of the sheet guide to remove it.
Handle
Sheet guide
5. Rotate the Pick roller bushing (on the left side).
Pick roller
102
Pick roller bushing
Pick roller shaft
Claw
7.3 Replacing the Pick Roller
6. Remove the Pick roller with its shaft.
Slightly pull up the left part of the Pick roller shaft (about 5mm), move it towards the left
side, and then raise it to remove from the scanner.
Pick roller shaft
Pick roller
ATTENTION
If the area around the Pick roller is contaminated by paper debris, it may cause
scanning errors. Remove the dirt using a dry cloth moistened with Cleaner F1.
* Do not use water, neutral detergent or aerosol spray.
7. Remove the Pick roller from its shaft.
Pull out the shaft from the Pick roller while lifting up its tab.
Tab
7
Replacing Consumables
Pick roller shaft
Pick roller
ScanSnap S500M Operator's Guide
103
ATTENTION
If you push up the pick roller tab using your fingernail, your fingernail may be
chipped. If you cannot push it up successfully with your fingernail, you can use
a paper clip to push up the pick roller tab.
1
2
8. Attach a new Pick roller to the Pick roller shaft.
Aligning the key with the slot on the Pick roller, insert the Pick roller shaft into the pick
roller.
Pick roller
Key
Slot
Pick roller shaft
9. Install the Pick roller with its shaft to the scanner.
Insert the right end of the shaft to the roller bushing (right), and set the shaft to the slot while
lowering it.
Pick roller shaft
Pick roller
104
7.3 Replacing the Pick Roller
10. Rotate the roller bushing (on the left) by rotating it as shown below.
Pick roller
Pick roller bushing
Pick roller shaft
11. Attach the sheet guide to the scanner.
Pinch the handles on both sides of the sheet guide and attach it to the scanner.
Sheet guide
Handle
Claw
7
ATTENTION
Make sure that the sheet guide is fully attached. Otherwise, document jams or
other feeding errors may occur.
ScanSnap S500M Operator's Guide
105
Replacing Consumables
⇒ The sheet guide makes a clicking sound when the claws settle into position.
12. Close the ADF.
Paper chute
ADF
⇒ You should hear the ADF click when it returns to its original position.
13. Turn on the scanner.
14. Click and hold the "ScanSnap Manager" icon
on the Dock menu, and select
[Check consumable supplies] from the menu.
⇒ The "Check consumable status" window appears.
15. In the "Check consumable status" window, click the [Reset] button of the "Pick Roller
Count."
106
7.3 Replacing the Pick Roller
⇒ A confirmation pop-up screen appears.
⇒ When you click the [Yes] button, the counter is reset to "0."
7
Replacing Consumables
ScanSnap S500M Operator's Guide
107
108
Appendix A
A
Installation Specifications
The following table summarizes the installation specifications of ScanSnap.
Item
Dimensions
(Note)
Width
Depth
Height
Minimum
284 mm
11.18 in.
157 mm
6.18 in.
158 mm
6.22 in.
Maximum
284 mm
11.18 in.
436.7 mm
17.19 in.
299.5 mm
11.79 in.
Weight
Input power
supply
Power consumption
Temperature/
Humidity
Allowable
Ranges
Specifications
2.7 kg (approxiamtely 5.95 lb)
Voltage
100 - 240 V
Number of
phases
Single-phase
Frequency
50/60 Hz
During
operation
28 W or less
During standby
6 W or less
Scanner state
During operation
Temperature
Humidity (%)
During standby
During storage/
transportation
5 to 35 (°C)
41 to 95 (°F)
-20 to 60(°C)
-4 to140 (°F)
-20 to 60(°C)
-4 to 140 (°F)
20-80
8-95
8-95
Note) Dimensions
ScanSnap S500M Operator's Guide
109
110
Index
A
Continuing/stopping scanning after error
70
AC adapter connector ............................... 3
Correcting skewed documents ................ 58
ADF ........................................................... 2
Cover open lever ....................................... 2
...... 43
Custom size ............................................. 48
Allow automatic blank page removal
Allow automatic image deskew ............... 44
D
Allow automatic image rotation ......... 44, 61
........................................ 36
DAILY CARE ........................................... 87
Auto Color Detection ............................... 42
Default settings ........................................ 52
................................ 47
Deskew .................................................... 44
Application tab
Automatic detection
...................................... 29
Document types
B
B&W scanning
Before installing ScanSnap ....................... 6
Best quality
E
........................................ 42
Excellent quality
...................................... 41
............................................. 41
F
Better quality ........................................... 41
File name settings
C
Changing Scan Settings
Cleaner F1
................................... 40
File option tab .......................................... 45
......................... 34
.............................................. 88
Flow of Operations
.................................. 22
Folder path to save image ....................... 39
Cleaning cycle ......................................... 90
Cleaning Materials
I
.................................. 88
Cleaning the ADF .................................... 90
Image data size ....................................... 51
Clearing Document Jams ........................ 80
Image rotation
Color scanning ........................................ 42
Installation Specifications ...................... 109
Compression rate .................................... 50
Installing Adobe Acrobat
Compression tab ..................................... 50
Installing ScanSnap Manager
Connecting ScanSnap
......................................... 44
........................... 8
................. 11
............................ 17
L
Connecting the AC adapter ..................... 17
Connecting the USB Cable ..................... 18
Loading Documents
................................ 31
Consumables .......................................... 96
ScanSnap S500M Operator's Guide
111
M
Media
Scan mixed paper size ...................... 49, 62
...................................................... 29
Menu ....................................................... 34
Scanning color document in
.............................. 55
black-and-white
Scanning documents of different widths or
N
................................ 62
sizes at a time
Normal quality ......................................... 41
Scanning only one side of a document
... 53
Scanning side .......................................... 42
Scanning tab
O
Operation Button ....................................... 3
........................................... 41
Select application
.................................... 36
Select color mode .................................... 42
Select scanning mode ............................. 41
P
Pad ASSY ............................................... 96
Paper chute cover ..................................... 2
Paper size ......................................... 29, 47
Paper size tab ......................................... 47
PDF Option
Pick roller
............................................. 45
Setting for text only document ................. 43
Side guide
........................................... 2, 33
Stacker
...................................................... 2
T
......................................... 3
Power lamp ............................................... 3
Preface ..................................................... vii
Troubleshooting ....................................... 79
Troubleshooting Checklist ....................... 82
U
R
Recognize Text ....................................... 72
Regulatory Information ..............................iv
Replacing the Pad ASSY ........................ 98
Uninstalling ScanSnap
USB connector
Weight
Safety Precautions .....................................x
Save tab .................................................. 39
. 68
Scan and Save Settings .......................... 35
SCAN button ............................................. 3
112
.............. 76
.......................................... 3
W
Rotating the page view of a PDF file ....... 66
S
............................ 75
Uninstalling Supplied Programs
Replacing the Pick Roller ...................... 101
Saving scanned images in multiple files
.............................. 56
Skipping blank pages
................................................ 96
POWER button
........................... 45
Selecting the file option
..................................................... 29
Repairs
Contact the store where you purchased your ScanSnap or an authorized service provider for performing repairs on this product.
• The user must not perform any repairs on the scanner.
ScanSnap S500M Operator's Guide
113
114
ScanSnap S500M Operator’s Guide
P3PC-1752-01ENZ0
Date of issuance: July, 2006
Issuance responsibility: PFU LIMITED
The contents of this manual are subject to change without notice.
z PFU LIMITED assumes no liability for incidental or consequential
damages arising from the use of this manual, and any claims by a
third party.
z Copying of the contents of this manual in whole or in part and
copying of the scanner application is forbidden under the copyright
law.
z Missing or wrongly collated pages will be supplied free of charge.
z