Ken ore MODELS 15821, 3373964 Rev. A 15825, 15828 S_ars, Roebuck _nd Co. Hotfman Estates. IL 50179 U S_, Con n Dishwasher Safety .............................................................................. 3 Loading Your Dishwasher Preparing to load your dishwasher ............................... 13 America's Cleanest Dishes Loading the top rack ........................................................... 13 How the ULTRA WASH TM System works .................... 4 Removing the top rack 15 Parts and Features 5 Loading the bottom rack 15 Quick Reference Guide ........................................... 6-10 Loading the silverware basket 17 Before starting your dishwasher ......................................... 6 Quiet operating tips ......................................................... 17 Starting your dishwasher for everyday loads ............. 7 Tips for washing special items ................................... 18 Cycles ........................................................................................ 8 Caring for Your Dishwasher Changing a cycle .................................................... 9 Cleaning your dishwasher ................................................. 19 Options .........................................................................9 Moving or winterizing your dishwasher ....................... 19 Signal lights ............................................ :.....................10 Energy saving tips .................................................................. 20 Delay Wash pad ........................................................10 Changing door color panel .............................................. 20 Diagnostic display ...................................................... I0 Solutions to Common Problems ..................................... 23 Your Part In Cleaning Dishes Troubleshooting ..............................................................28 Using the detergent dispenser .................................11 ............................................ .................................................................. ....................................... Sears Repair Services Using the rinse agent dispenser .............................12 Water temperature tips .................................................... 12 Warranty ............................................................ ............................... ...................................................................................... Thank you for selecting this KENMORE dishwasher.. To ensure that you will enjoy many years of trouble-free operation, we developed this Use and Care Guide° Please take a few minutes to read this book. It contains information that will help you get the best, safest, and most economical results from your dishwasher Also, please fill in the spaces below You can find this information on the model and serial number label (see diagram on page 5)_Keep this book and the sales slip together in a safe place for future reference_ Model Number Serial Number Purchase Date 27 28 Dishwasher Your safety and the Safety safety of others is very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages This is the safety alert symbol.. This symbol alerts you to hazards that can kilt or hurt you and others.. All safety messages will be preceded by the safety alert symbol and the word "DANGER" or "WARNING." These words mean: You will be killed or seriously follow instructions. injured if you don't You can be killed or seriously follow instructions° injured if you don't All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. WARNING - When using the dishwasher, follow basic precautions, including the following: Read all instructions before using the dishwasher o Use the dishwasher only for its intended function o Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. When loading items to be washed: 1) Locate sharp items so that they are not/keiy to damage the door seal; and 2) Load sharp knives with the handles up to reduce the risk of cut-type injuries° Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For' plastic items not so marked, check the manufacturer's recommendations. Do not touch the heating element during or immediately after use o Do not operate the dishwasher unless all enclosure panels are properly in place. Do not tamper with controls. o Do not abuse, sit on, or stand on the door or dish racks of the dishwasher. o To reduce the risk of injury, do not allow children to play zn or on the dishwasher. o Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. Remove the door to the washing compartment o when removing an old dishwasher from service or discarding it. - SAVE THESE INSTRUCTIONS - America s The ULTRA WASH Soil Removal System uses a heavy duty grinder as a food disposer to grind large food particles,. All you need to do is remove bones, large chunks, or burned-on food.. Any remaining food wi!l be ground up and disposed of by the ULTRA WASH System. You can put any dishwasher-safe iterfi in the dishwasher and expect sparkling clean results. Washing Waterand :::, Large particles are ground up Draining particles are separated by spinning Small particles are trapped in pump Water flushes trapped particles out through drain o Hot water fills the dishwasher to a level near the bottom of the overfill protector. o Soil in the ULTRA WASH Soil Removal System is disposed down the drain with the wash water.. o Detergent is added at the correct times from the detergent dispenser, and hot water is pumped through the ULTRA WASH pump. Final rinse water is heated, and a rinse agent is added to prepare the dishes for drying, o Food particles are removed from dishes, pots and pans, tableware, and cutlery as the dishwasher sprays a mixture of hot water and detergent through two spray arms against their soiled surfaces. o Water is pumped again through the ULTRA WASH pump to remove soil particles from the water. o Fresh, hot water enters the dishwasher, sprays on the dishes to rinse them, and rinse water is pumped through the ULTRA WASH System to remove any remaining soil. The rinse ends with the soil that is held in the ULTRA WASH Soil Removal System being disposed down the drain with rinse water. Parts and Feat Use this section to become familiar with the location and appearance of all parts and features. To help you find information on specific parts or features quickly, page references are included Fold-down tines (p, 14) Top rack (p, 14) Third level wash (pp, 13-14) F_ Top rack !;7 (pp_ 13_15) Utensil basket Lower spray arm Upper spray arm D ]1 I Extra-capacity fold-down (p t4) shelves ' tower Model and serial number label (on right side) Water inlet opening (in tub walt) Rack bumper Bottom rack (pp, 15-16) Heating element ULTRA WASH TM module (p., 4) Overfill protector Detergent dispenser (p. 11) Rinse agent dispenser (p.. t 2) Quick Reference Tip Over Hazard Do not use dishwasher until completely installed. Do not push down on open door. Doing so can result in serious injury or cuts. Electrical Shock Hazard Electrically ground dishwasher. Connect ground wire to green ground connector in terminal box. Do not use an extension cord. Failure to do so can result in death, fire, or electrical shock. For a grounded, cord connected dishwasher: The dishwasher must be grounded, In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current° The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. WARNING - Improper connection of the equipment-grounding conductor can result in a risk of electric shock, Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded_ Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician_ o For a permanently connected dishwasher: The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipmentgrounding conductor must be run with the circuit conductors and connected to the equipmentgrounding terminal or lead on the dishwasher - SAVE THESE INSTRUCTIONS - Cycle time or delay time display Signal lights Cycle pads NOTE: PF will show on the display the first time your dishwasher is connected to electricity or when electricity returns after prolonged failure. To clear the display, press the Cancel/Drain pad, t, The ULTRA WASH TMSoi! Removal System is designed to remove food particles from the wash and rinse water, You only need to remove large chunks and bones 2, Properly load the top rack, bottom rack, and silverware basket,, See pages 13-17 Option pads 3_ Spin both spray arms with both racks pushed back into place to make sure nothing prevents arms from turning freely, 4, Add detergent° See page 11. 5. Check the rinse agent dispenser. See page 12, 6, Push door firmly when closing and it wilt automatically latch 7. Run hot water at the sink nearest to the dishwasher until water is hot Turn off water. (See pages 8-9 for additional cycle and option descriptions,) Use Normal Wash to wash dishes now: Press You will see (cycle time) Use Quick Rinse now if you plan to wash dishes later: Press You will see (cycle time) Then use Water Miser when you wash prerinsed dishes: Press You will see (cycle time) A "J" shows what each cycle includes° CYCLE WASH MAIN WASH RINSE RINSE DRY CYCLE TIME* (MINUTES) = , QUICK RINSE Nl rl Fill 0 6 cups Detergent _ For rinsing dishes that will be washed later i i .... u uuHul.u..uuuu uu,u CHINA LIGHT Fill 1 ,I 62* cup Detergent _ A light wash and gentle dry for china and crystal. If you have not selected No Heat Dry, the heating element cycles on and off during the drying part of the cycle. o Water automatically heats to 135°F (57°C) in the final rinse (marked _). WATER MISER Fill 1 ,/ 62* cup Detergent _ For prerinsed and lightly soiled dishes Saves energy by using less hot water than Normal Wash cycle o Select the Water Heat option to heat water to 135°F (57°C) in the main wash (marked t).. oWater automatically heats to 135°F (57°C) in the final rinse (marked t_). NORMAL WASH Ni!!N Fill 2 v" #t Jtt j" 70* cups Detergent _ For everyday heavily soiled dishes.. (The Energy Guide label is based on this cycle.) o Select the Water Heat option to heat water to 135°F (57°C) in the main wash (marked t) Water automatically-heats to 135°F (57°C) in the final rinse marked it). POTS PANS ¢'t_ 4" v'_ ,/it _ Fill 2 Detergent cups 86* For cleaning dishes, and pots and pans with cooked-on or baked-on foods° o Water automatically heats to 135°F (57°C) in the wash, main wash, and final rinse (marked tt). . i uu..uuu...u,u • Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher water, the longer the cycle time, tf the water is already hot enough, the cycle times will be as shown ttt The electronic time display will pause while water is being heated The cooler the Cancel/Drain To change a cycle: o During the first two minutes of operation while filling, simply select a new cycle. OR o After the first two minutes, press Cancel/Drain, wait two minutes, and select a new cycle. (Remember to add detergent if the dishwasher has already gone through the wash portion of the cycle,) =' t ! ; i...,.i . n.iH, Automatic i i . Preprogramming Any option can be automatically preprogrammed by pressing and holding the desired option pad. The pad will beep when you first press it, then beep a second time while you continue to press ito Release the pad after the second beep. The option will automatically be chosen whenever you select a cycle with which the option normally works. To turn off a preprogrammed option, press and release the option pad, then press and hold the option pad until the pad beeps a second time.. Use this option when washing heavily soiled dishes. When you select Water Heat, the main wash will delay until the water heats to 135°F (57°C). As water heats, washing action will continue and the Water Heat light will glow; however, the electronic time display will pause. No Heat Dry Cancel/Drain Use this option to dry dishes in room temperature air and save energy When you select No Heat Dry, drying will take longer than heat drying, and water spotting can occur.. It is important to use rinse agent when selecting this option° = Use this option when you do not plan to unload the dishwasher for several hours. When this option is selected, the dishwasher will stop and any water in it wilt drain. Draining will take about two minutes° When draining is complete, all signals will turn off. You may then select a new cycle, if you wish.. o The Pots Pans cycle automatically uses Water Heat. o Selecting the Water Heat option will not cause water to be heated during Quick Rinse or China Ught cycle& Sani Rinse Sani Rinse is available in Pots Pans, Normal Wash, and Water Miser cycles.. When this option is selected, water for the final rinse is heated to ensure a high temperature, sanitary rinse. The cycle time will be extended until the water reaches the proper temperature. The Water Heat light glows and washing action continues while the water heats.. The Sani Complete light glows at the end of the cycle indicating a high temperature, sanitary rinse was completed. ;4 Water Heat :2:):: ! _i_I-_:_L NOTE: A flashing Sani Complete light indicates that a high temperature, sanitary rinse was not completed, The Sani Complete light will flash at the end of the cycle if the dishwasher door is opened, power fails, or water heating is not completed during the final rinse, You may need to turn your water heater temperature up so water is at least 120°F (49°C) as it enters the dishwasher, :;t; i !i %¸¸¸! $ig sal " ° , ,un,, Water Sani Complete Heating The Water Heating fight glows to indicate the dishwasher is heating water to the proper dishwashing temperature if your household water is not hot enough NOTE: The electronic time display will pause whife this occurs° o All cycles (except Quick Rinse) automatically heat water during the final rinse. Water heating is automatic in the wash portions of the Pots Pane cycle, Water heating is an option in the main wash of the Norma! Wash and Water Miser cycles, #etaj The Sani Complete light glows at the end of the cycle indicating a high temperature, sanitary rinse was completed° NOTE: A flashing Sani Complete light indicates that a high temperature, sanitary rinse was not completed, The Sani Complete light will flash at the end of the cycle if the dishwasher door is opened, power fails, or water heating is not completed during the final rinse. You may need to turn your water heater temperature up so water is at least 120°F (49°C) as it enters the dishwasher. £atasi l®ast ................... lU, Use Delay Wash when you want a cycle to start later, Delay Wash can be set to start the dishwasher during times when off-peak utility rates are in effect or when you are away from home '1. Close the door firmly until you hear it latch.. 2. Press the Delay Wash pad and one hour of delay will show on the display. Each time you press the Delay Wash pad, the delay time will increase in one-hour settings,, The longest delay setting is 9 hours., Hours of delay 4_ The display will show the number of hours remaining until washing begins. The display will show hours only: If the display shows 2, there is between 1 hour and 1 hour 59 minutes remaining., & When the hours of delay you have set have elapsed, the dishwasher will start the cycle selected in Step 3o The wash time wi!l count down the minutes remaining in the cycle to O. If you wish to put more dishes in the dishwasher while it is in the delay mode, be sure to latch the door after adding them The timer wil! not advance unless the door is latched. To cancel Delay Wash, press the CanceVDrain pad. 3. Press pads for desired cycle and options. i Ul,, ii,,,,ll In addition to showing remaining delay or cycle time, the digital display will show a code indicating the dishwasher's condition: ° PF will appear in the display the first time the dishwasher is connected to the electrical supply after inetallation_ This display also indicates there was a power failure. Press Cancel/Drain to drain the dishwasher. If there is no water in the dishwasher, press Cancel/Drain a second time, Reselect a cycle to restart the dishwasher. 10 ° CC will appear on the display when the dishes are washed and the cycle completed, Opening the door or pressing the Cancel/Drain pad wifl dear the display. E2 witl appear in the display if the selector pads are stuck. Press CanceVDrain to release the controls, or run your fingers across the pads to free them up. If E2 remains in the display, call for service. Your Part ° Cleaning Operating your dishwasher properly enables you to obtain the best possible results, This section explains proper dishwasher operation,, o Use automatic dishwashing detergent only, Other detergents are too mild and much too sudsy. o Add detergent just before starting cycle. ° Store tightly closed detergent in a cool, dry place. Fresh automatic dishwasher detergent results in better cleaning. Filling the detergent dispenser The detergent dispenser has one section with a cover and one withouL Push cover down firmly until it latches. Detergent in the open section fails into the dishwasher when closing the door The covered section opens automatically for the main wash HOTE: It is normal for cover to open partially when dispensing detergent. How much detergent to use o The amount of detergent to use depends on the hardness of your water and the type of detergent If you use too little, dishes won't be clean° If you use too much in soft water, glassware wilt etch, o Different brands of dishwasher detergent have different amounts of phosphorus for softening water. ]f you have hard water and use a detergent with a phosphorous content of less than 8.7%, you may need to use more detergent, or use a detergent with a phosphorous content higher than 8_7%. o Find out your water's hardness by asking your local water department or water softener company. Cover Use only covered section for cycles with one wash Cover latch Use both sections for cycles with two washes WATER TYPE WHERE TO FILL Hard 8+ grains per gallon 136+ parts per million Top of 3rd step (3 tbs ) Medium 5-7 grains per gallon 85-119 parts per million Top of 2nd step (2 tbs.) Soft 0-4 grains per gallon 0-68 parts per million Top of I st step (1 tbs.) NOTE: Fill amounts shown are for standard powdered detergent, Amounts may vary if you use liquid or concentrated powdered detergent,. Follow manufacturer's directions when using liquid dishwasher detergent or concentrated powdered detergent. 11 Keep the rinse agent dispenser filled with a liquid rinse agent. A rinse agent greatly improves dish drying by helping water flow off them during the last rinse, A rinse agent also keeps water from forming droplets and drying as spots or streaks° To check dispenser: o Check center of fill indicator cap. Clear means it needs filling, A small amount of rinse agent automatically releases into the rinse water during the final rinse of each cycle. For best drying results, check dispenser periodically to see if it needs filling. o Or remove fill indicator cap. An "E" is visible at the bottom of the dispenser when empty, To fill dispenser; The rinse agent dispenser holds 6 ounces (! 75 mL), Under normal conditions, this lasts about 3 months. 1. Open dishwasher door completely 2. Remove fill indicator cap1 3. Add rinse agent° Fill to smallest opening in lower part of dispenser only Overfilling may cause rinse agent to leak out., This will not harm the dishwasher, but could cause oversudsing 4. Clean up any spilled rinse agent with a damp cloth X _ Do not fill past _=....=.,__/,_=_ smailes;openlng 5. Replace fill indicator cap° Keep it closed tightly, NOTE; You do not have to wait until the dispenser is empty before refilling, but do not overfill it. Your dishwasher is designed to use a liquid rinse agent. You do not need to use a solid or bar-type rinse agent Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps dry glasses spot-free, Use the Water Heat option, if available, if you keep your water heater at a low setting. For best dishwashing results, water must be at least 120°F (49°0) as it enters the dishwasher. NOTE: The time showing on the electronic display will pause while water is heating, For more information, see "Dishwasher seems to run too long" on page 26. t2 "° To check water temperature: 1o Run hot water at the faucet closest to your dishwasher° Let the water run for at least 1 minute. 2. Measure the water temperature with a candy or meat thermometer,, Put the thermometer in the running stream of water. 3. If the water temperature at the faucet is below 120°F (49°C), have a qualified person raise the water heater's thermostat setting. L@ad ng Your D sh asher This section tells you how to load your dishwasher properly for the best washing and rinsing results. o To save water and energy, do not rinse dishes before putting them into the dishwasher. o Remove large pieces of food, bones, and other hard items. The ULTRA WASH TM module will remove food particles from the water. The module contains a chopping device which wilt reduce the size of food items. NOTE: If hard items such as fruit seeds, nuts, and egg shells enter the ULTRA WASH module, you might hear chopping, grinding, crunching, or buzzing sounds Those sounds are normal when hard items enter the module. Do not let metallic o Foods like eggs, rice, pasta, spinach, and cooked cereals may be hard to remove if they are left to dry over a period of time Run a Quick Rinse cycle to keep dishes moist if you do not plan to wash them soon. Load dishes so soiled surfaces face the rotating spray arms. o Load dishes so they are not stacked or overlapping, if possible_ It is important for the water spray to reach all soiled surfaces for best washing. For best drying, water must be able to drain from all surfaces. items (such as pot handle screws) get into the ULTRA WASH module. This could damage the ULTRA WASH module. The top rack is designed for cups, glasses, and smaller items.. Do not cover the third level wash when loading the top rack. o Place so open ends face down for cleaning and draining.. Do not cover third level wash o Load glasses in top rack only - bottom rack is not designed for glasses. Damage may occur o Place cups and glasses in the rows between prongs. Placing them over the prongs can lead to breakage. o Secure lightweight items. China, crystal, and other delicate items must not touch each other during dishwasher operation.. Damage may occur Mixed load continued on next page 13 = Do not cover third level wash o Load plastic items in the top rack only Only plastic items marked "dishwasher safe" are recommended. o Load plastic items so the force of the spray does not move them during the cycle To avoid chipping, do not let stemware touch other items. o Small bowls, pans, and other utensils can be placed in the top rack° _2 < Cup and glass toad Adjustable top rack fold-down shelves Fold down the extra shelves on the right side of the top rack over short items (cups, juice glasses, cereal bowls, etc.) to hold extra items. Adjust rack height if necessary (see "Adjustable top rack" left), Utensil basket Fold-down Use this convenient basket to hold spatulas, wooden spoors, and Fold the tines in the top rack all the way down to accommodate larger items. _%_%_._0 14 Extra-capacity You can raise or lower the rack to fit tall items in either the top or Raise bottom rack,r The top rack does not have to be level. Lower _Turn knob clockwise to raise one side of the rack,, "Turn knob counterclockwise to lower one side of the rack,, over the front of the similar hooks top rackitems. and isIt not =o..,_.._ >" removable. tines Removethetop rackwhenyouneedmorespaceto loadtallitemsinthe bottomrack. To remove the top rack: t, Remove all toaded items from top rack. Guide rail 2_ Gently pull out and up on left end cap tab.. 3o Slide end cap up and off of guide rail. 4. Repeat Steps 1 and 2 to remove right end cap. 5. Hold top rack with both hands and pull rack forward until guide wheels are out of guide rail.. End cap tab To replace the top rack: 1. Position top rack with the rear guide wheels next to guide rails° 2. Slide guide wheels of rack into the guide rails. Push top rack into dishwasher, 30 Slide end caps into the holes in guide rails. You will hear the end cap "snap" into place, Items with cooked=on or dried-on food should be loaded in the bottom rack, with soiled surfaces facing inward to the spray. NOTE: The top rack can be removed if more space is needed for tall items in the bottom rack. See "Removing the top rack.." o Do not load glasses, cups, or plastic items in the bottom rack.. a Load plates, soup bowls, etc., between prongs and facing inward to the spray. o Overlap edges of plates for large loads° Secure heavily soiled cookware face down in the rack. :I i,li i! ¸, !:! Spray tower I:L continued on next page t5 ............................ o Load items so they do not block or cover the spray tower i .. H..I..,..I Mixed load o Make sure pot handles and other items do not stop rotation of the iower spray arm_ The spray arm must move freely. o When the bottom rack is removed, replace with bumpers in front. Spray tower FoUd-down A fold-down divider divider at the back of the rack can be Iowered to make room for deep bowls, roasters, 16 etc .................................................... i o Load the silverware basket while it is in the bottom rack or take the basket out for loading on a counter or table. NOTE: You can remove the basket for easy unloading° Always unload or remove the basket before unloading the racks to avoid spilling water droplets on the silverware° • Place small items (baby bottle caps, jar lids, etc.) in the section next to the hinged cover. Close the cover over the section to hold small items in place. Section cover Mix items in each section of the basket with some pointng up and some down to avoid nesting. Spray cannot reach nested items. iMPORTANT: Always load sharp items (knives, skewers, forks, etc.) poinfng down To avoid thumping and clattering noises during operation: Make sure lightweight load items are secured in the racks. o Load dishes so they do not touch one another. NOTE: Keep sink drain plugs inserted during dishwasher operation to prevent noise transfer through drains.. o Make sure pot lids and handles, pizza pans, cookie sheets, etc.., do not touch interior walls or interfere with the spray arm's rotation or cover the spray tower. 17 If youhaveanydoubtsaboutwashinga particularitem,checkwiththemanufacturer to seeif it is dishwasher safe, MATERIAL DISHWASHER SAFE? Aluminum Bottles Yes and Cans Cast Iron INFORMATION High water temperature and detergents may affect finish of anodized aluminum.. No Wash bottles and cans by hand. Labels attached with glue can loosen in your dishwasher. Loose labels and glue can clog spray arms or the pump and will reduce washing performance. No Seasoning will be removed and iron will rust, China/Stoneware Yes Always check manufacturer's recommendations before washing Antique, hand-painted, or overthe-glaze patterns may fade Gold leaf may discolor or fade. Crystal Yes Always check manufacturer's recommendations before washing_ Some types of leaded crystal may etch with repeated washings. Gold No Glass Yes Gold-colored flatware will discolor. Milk glass will yellow with repeated dishwasher washing. Hollow-Handle Knives No Handles of some knives are attached to the blade with adhesives which may loosen if washed in the dishwasher. Pewter No High water temperatures and detergent may discolor or pit finish_ Disposable Plastics No Cannot withstand high water temperatures and detergents. Plastics Yes Always check manufacturer's recommendations before washing. Plastics vary in their capacity to withstand high water temperatures and detergents. Load plastics in top rack only. Yes Run a Quick Rinse cycle if not washing immediately. Prolonged contact with food containing salt, vinegar, milk products, or fruit juice could damage finish_ Yes Run a Quick Rinse cycle if not washing immediatelyo Prolonged contact with food containing salt, acid, or sulfide (eggs, mayonnaise, and seafood) could damage finish Stainless Steel Sterling Silver or Silver Plate t8 EXCEPTIONS/SPECIAL Tin No: Can rust. Wooden Ware No Wash by hand.. Always check manufacturer's recommendations before washing Untreated wood may warp, crack, or lose its finish° @ar ng ¥@ Your new dishwasher is designed to give you many years of dependable service. There are a few things you can do to maintain your dishwasher properly, This section tells you how to clean and care for your dishwasher. Refer to "Solutions to Common Problems" on pages 23-25 for special cleaning problems, Cleaning the exterior Cleaning In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is al! that is necessary to keep the outside of your dishwasher nice looking and clean, the interior Hard water minerals may cause a white film to build up on the inside surfaces, especially just beneath the door area. To clean interior: _Apply powdered dishwasher detergent to a damp sponge to make a paste, OR oUse liquid automatic dishwasher detergent and clean with damp sponge Do not clean the dishwasher interior until it has cooled. Wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. NOTE: Some tomato-based foods might permanently stain the inner tub and door liner. It is recommended that you prerinse concentrated amounts of soil from the dishes before loading. Moving or winterizing dishwasher your Protect your dishwasher and home against water damage due to freezing water lines. If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing temperatures, have a qualified person do the following: 1. Disconnect power supply to the dishwasher. 2. Turn off water supply to the dishwasher. 3. Remove the 4 screws on the lower access panel and remove the tower access panel, / 4. Place a shallow pan under the water supply valve. Then, use a wrench to disconnect the water inlet from the water supply valve, Separate the water inlet from the water supply valve and drain water into the pant 5. Remove the spring clamp from the water outlet and separate from the water supply valve; drain water into pan, continued on next page 19 6.Reconnect bothwaterinletandwateroutletto thewatersupplyvalve. 7. Emptythe panandrepositionit underthe waterpump 8. Remove the clampanddisconnect the drain hosefromthewaterpump;drainwater intopan 9, Reconnect drainhoseto thewaterpump, beingsureto positiontheclampoverthe connection. 10.Replace the loweraccesspanel. Reconnecting Storing for the summer Protect your dishwasher during the summer months by turning off the water supply and power supply to the dishwasher Water outlet Spring clamp Water pump and motor I[ your dishwasher 1. Remove the 4 screws on the lower access panel and remove lower access panel, 2. Turn on the water supply to dishwasher. 3. Turn on power supply to dishwasher. 4, Run dishwasher through a complete cycle and check for leaks, 5. Replace lower access panel, Water supply valve Water inlet N Drain hose NOTE: If your dishwasher is connected to a garbage disposal, do not run water into the sink after winterizing, This could cause water to refill the drain hose on your dishwasher. You can help save energy if you; ° Wash full loads, Running a half-filled dishwasher uses the same amount of electricity and hot water as a fully loaded machine, ° Use the Water Miser cycle if dishes are prerinsed. The cycle uses Jess hot water and energy than the Normal Wash cycle. o Use the No Heat Dry option when you don't need a rapid drying cycle. Allow longer drying times (overnight) Use a rinse agent to improve drying., NOTE: Loads may not wash as welt if the water temperature is too low. Load correctly for best washing results. Incorrect loading may cause poor washing and the need to rewash all or part of the loado Use the delay feature to run your dishwasher during off-peak hours. Local utilities recommend this to avoid heavy usage of energy at certain times of day. ° Use the Water Heat option only when needed. When this option is off, the dishwasher will not pause to heat water to 135°F (57°C) during the main wash., i ii i II'l'M'llllm'lllllllll.I NOTE; See your Installation Instructions for more complete information on changing door color panels or installing customized wood panels° The opposite side of the door panel is a different color, Additional colors are available through Sears Repair Services (see page 27)° 2O Customized wood panels Your dishwasher can be customized with wood panels, A heavy-duty door spring kit (Part No, 4318050) is needed if the upper panel weighs more than 4 pounds. The maximum weight for the upper panel and door is 8 pounds , ,,, i,,,,,,, = Upper panel t. Insert a finger under one end of the retainer, Pull the retainer towards you in a peeling action. Set retainer aside 3, With desired color facing out, insert one side of color panel into door frame,. 2, Lift color panels at outer edges. Use one hand to • bow bottom of panel 4, Bow color panel and insert other side into ! door frame.. Do not remove spacer, Remove color panel(s)_ 5, Push in on color panel(s) near the top and slide panel(s) and spacer up inside bottom of control panel. Let color panel(s) rest on channel at bottom of doors. panel Channel 6, Snap one end of retainer into channel as shown. Push inward while sliding thumb along full length of retainer., Channel Color panel Retainer in Spacer Snapinto channel along full length of retainer 2t Access panel . Push up with thumbs on each end of access panel top trim to unsnap trim, Remove trim and set aside,, 3. With desired color facing out, slide access panel into access panel frame. % 2. Carefully slide access oanel upward and remove. Do not remove spacer. 4. Make sure access panel has slid into groove along bottom of access panel frame. 5. Line up edges of top trim with sides of access panel frame. Tilt back of trim down and slide into placer Snap front of trim down to cover top edge of access panel, 22 Thefollowingchartis a convenient checklistforhandlingminorperformance problems.Gooverthislistbefore callingforservice.If youareunableto solveyourdishwasher's problem,pleasesee"Troubleshooting." If you stillneedhelp,see"SearsRepairServices"toll-freenumbersonpage27. PROBLEM CAUSE SOLUTION Food soil left on dishes Improper loading Follow loading instructions Water temperature too low Spotting and filming is on pages 13-17o Use the Water Heat option.. If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum See "Water temperature tips" on page 12. Use of incorrect, too little, or ineffective detergent Use recommended dishwasher detergents onlyo Follow recommendations on page 11 for amounts; never use less than 1 tablespoon per load. Detergent must be fresh to be effective. Always store detergent in a cool, dry area. Detergent cakes in dispenser Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Check dispenser for caked detergent° Clean dispenser when caked detergent is present. Pump or spray arm clogged by labels from bottles and cans Remove labels before washing bottles and cans or wash by hand° See page 18. Low water pressure caused by insufficient fill Home water pressure should be 20 to 120 pounds per square inch (psi) for proper dishwasher fill. A booster pump on the water supply may be necessary if pressure is too low. Slowdown of wash arm due to high suds Never use soap or laundry detergents. Use recommended dishwasher detergents only. Hard water or high mineral content in water Conditioning the final rinse water with a liquid rinse agent helps eliminate spotting and filming. Keep the dispenser full with a rinse agent at ail times. Water temperature too low Use the Water Heat option, if available.. If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. See "Water temperature tips" on page 12. is Use of incorrect detergents Use recommended dishwasher detergents oniy Incorrect amount of detergent Follow recommendations on page 11 for amount, Heavy soil and/or hard water generally require extra detergent. Use of ineffective detergents Detergent should be fresh. Store in a cool, dry place, preferably in an airtight container. Discard lumpy detergent.. continued on next page 23 PROBLEM CAUSE SOLUTION Spotting and filming (cont.) Insufficient fill caused by tow water pressure Home water pressure should be 20 to 120 psi for proper dishwasher fill. A booster pump on the water supply may be necessary if pressure is too low NOTE:To remove spots and film from dishes, try a vinegar rinse 1. Wash and rinse as usual using the Air Dry option. 2. Remove a!f metal items 3. Put 2 cups (500 mL) white vinegar in a container on the bottom rack. 4. Run dishwasher through complete washing cycle_ Vinegar will mix with wash water° 24 Cycle takes extremely long time Water temperature is too low If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. See "Water temperature tips" on page t2. Dishes do not dry completely Dishes do not drain properly Dishes must have proper water drainage. Do not overload. Follow instructions for loading dishwasher on pages 13-17 Use a liquid rinse agent to speed drying Plastics Some plastics, due to material, may need to be towel dried. Rinse agent dispenser is empty Fit! rinse agent dispenser, See page 12. Silica film or etching (silica film is a white iridescent deposit; etching is a cloudy film) A water chemical reaction with certain types of glassware. Usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overqoading the dishwasher, and heat of drying. It may not be possible to prevent problem, except by hand washing. To slow this process, use a minimum amount of detergent but not less than 1 tablespoon per load. Use a liquid rinse agent and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed. Use the Air Dry option_ Black or gray marks on dishes Aluminum items Aluminum items should be loaded so that they will not rub against dishes during washing Throwaway aluminum items should not be washed in the dishwasher because they may break down and cause marking, Aluminum markings can be removed by using a mild abrasive cleanser. Brown stains on dishes and dishwasher interior High iron content in water supply Remove by washing dishes (after food soil has been removed) with 1 teaspoon to 1 tablespoon of citric acid crystals added to covered section of detergent dispenser. Do not use detergent_ Follow with a Normal cycle with detergenL If treatment is needed more often than every other month, the installation of an iron removal unit is recommended. PROBLEM CAUSE SOLUTION Orange stains on dishwasher interior Large amounts of tomato-based foods on dishes placed in the dishwasher Stains may gradually fade over time. Regutar use of heated drying may cause stains to fade siowen Stains will not affect dishwasher performance. Regular use of Quick Rinse cycle or Air Dry option wil! reduce the likelihood of staining.. White spots on cookware with non-stick finish Seasoning removed by dishwasher detergents Reseason cookware after dishwasher washing. Odor in the dishwasher Dishes only washed every 2-3 days Run a Quick Rinse cycle at least once or twice a day until a full load is accumulated. Chipping of dishes Improper loading Load dishes and glasses so that they are stable and do not strike together from washing action. Moving racks in and out slowly will also minimize chipping.. NOTE: Some types of china and glassware are too delicate for automatic dishwashing and should be hand washed; for example: antiques, feather-edged crystal, and similar types. 'M',' '", m..................... 11 25 T oub ÷shoo ng Please check the chart below for problems you can fix. it could save you the cost of a service call. If you still need help, see "Sears Repair Services" tofFfree numbers on page 27_ lu,H PROBLEM CHECK THE FOLLOWING Dishwasher does not run or stops during a cycle ts the door tightly closed and securely latched? Has the cycle been set correctly? Has a household fuse or circuit breaker blown or tripped? is the delay feature on? If the motor has stopped because of an overload, it will automatically within a few minutes. If the motor does not start, calt for service,. reset itself Is the water supply turned on? Dishwasher seems to run too long The dishwasher will run longer while heating water. This is normal. The time showing on the electronic display will pause while water is heating- See pages 9 and !0. If the water temperature is below 135°F (57°C): o a delay will occur in the main wash if the Water Heat option is selected o three delays will occur if the Pots Pans cycle is selected.. o the final rinse will automatically delay until the water temperature 135°F (57°C), reaches Dishwasher will not fill ls overfill protector stuck in "up" position? Overfill protector should move up and down freely Press down to release. Water remains in dishwasher Wait for the cycle to finish. A small amount of water remaining is normal Clqeck the drain air gap accessory (if installed) to see if it is clogged. Detergent remains in cow ered section of dispenser Has the cycle completed? ls the detergent fresh and dry without lumps? ls the bottom rack in backwards? The rack bumpers should face the door. Dishes are not as dry as you expected Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See page 12. Do not use No Heat Dry option on the next load. Grinding, grating, crunching, or buzzing sounds Has a hard object entered the ULTRA WASH when the object is ground up. White residue appears on front of access panel Is too much detergent being used? See page 11 for recommended detergent module? The sound should stop amounts of Some liquid detergents develop excess foam and buildup on access panel. Try a different brand to reduce foaming and eliminate buildup., ............ 26 TM i ,,,,,i i, i, Forthe repair or replacement parts you need Call 7 am - 7 pm, 7 days a week (1-800-366-7278) For in-home major brand repair service Call 24 hours a day, 7 days a week (1-800-473-7247) Forthe location of a Sears Repair Service Center in your area Call 24 hours a day, 7 days a week For informationon purchasinga Sears Maintenance Agreement or to inquire about an existing Agreement Call 9 am - 5 pm, Monday - Saturday America's Repair Specialists 27 FULL ONE-YEAR WARRANTY ON DISHWASHERS For one year from the first day of use in your home, Sears will repair, free of charge, defects in materials or workmanship. LIMITED WARRANTY ON THE ULTRA WASH TM WASH SYSTEM After the first year and through two years from the first day of use in your home, Sears will furnish, free of charge, replacement parts for any part of the ULTRA WASH wash system (motor, pump, spray arms, nozzle cap, spray tower, motor seals, and pump gasket) which is defective in materials or workmanship. YOU PAY THE LABOR, FULL TWO-YEAR WARRANTY ON ELECTRONIC CONTROL AND POWER SUPPLY BOARD For two years from the first day of use in your home, Sears will repair or replace, free of charge, the electronic module and power supply board, if defective in materials or workmanship. FULL WARRANTY AGAINST LEAKS FOR THE LIFE OF THE IN THE TUB AND INNER DISHWASHER DOOR PANEL ON ULTRA LIFE" rM TUB MODELS For the life of the dishwasher if a leak should occur as a result of failure of the polypropylene inner door panei or tub due to cracking, chipping, or peeling, Sears will replace, free of charge, the tub or inner door panel. If the dishwasher is subjected to other than private family use, the above warranty coverage is effective for only ninety days WARRANTY SERVICE IS AVAILABLE BY CONTACTING THE NEAREST SEARS SERVICE CENTER/DEPARTMENT IN THE UNITED STATES. This warranty applies only while this product is in use in the United States° This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179 "We Service What We Sell" is our assurance you can depend on Sears for service.. Your dishwasher has added value when you consider that Sears has service units nationwide, staffed with professional technicians specifically trained on Sears appliances and having the parts, tools, and equipment to ensure that we meet our pledge to you ....."We Service What We SelL" Sears Maintenance Agreement Maintain the value of your KENMORE Dishwasher with a Sears Maintenance Agreement, Sears dishwashers are designed, manufactured, and tested for years of dependable operation_ Yet, any modern appliance may require service from time to time, The Sears Maintenance Agreement: o Is your way to buy tomorrow's service at today's prices,, o Eliminates repair bills resulting from normal use° o Allows for as many service calls as required, o Provides for service by professional Sears Trained Technicians, o Even if you don't need repairs, the Maintenance Agreement offers an annual preventative maintenance check-up at your request! This Maintenance Agreement does not cover original installation, reinstallation, or damage resulting from external causes such as acts of abuse, theft, fire, flood, wind, lightning, freezing, power failure, power reduction, etc, 1/97 3373964 Rev, A P._tea tnu s_.