Gateway 200 Laptop User Manual

Contents
1 Checking Out Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Checking Out Your Gateway 200 Docking Station . . . . . . . . . . . . . . 17
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Separating from the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internet button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . .48
4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
5 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
6 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
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Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using the DVD or recordable CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . 108
Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Using a recordable CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Creating data CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
8 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . .
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Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . .145
9 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
10 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
11 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .175
Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
12 Networking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
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Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . .
Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . .
Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . .
Equipment you need for an access point wireless Ethernet network . . . . . .
Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . .
Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . .
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing and configuring your notebook for Ethernet networking . . . . . . . . .
Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . .
189
190
190
190
191
191
192
193
194
195
196
197
198
198
199
199
199
13 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . .
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
202
203
203
205
205
206
206
206
206
207
208
14 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
210
212
214
217
217
218
219
221
223
224
226
v
Cleaning
Cleaning
Cleaning
Cleaning
the
the
the
the
exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
15 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
16 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
CD, DVD, or recordable CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
vi
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
273
273
274
275
275
275
276
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 277
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
vii
viii
Checking Out
Your Gateway 200
1
This chapter introduces you to the basic features of your
notebook. Read this chapter to learn:
■
How to identify the features of your Gateway notebook
■
How to locate your notebook’s model and serial
number
■
How to locate the Microsoft Certificate of Authenticity
■
How to locate the specifications for your notebook
■
What accessories are available for your notebook
Tips & Tricks
To access the contents of this guide while you
are traveling, click Start, All Programs, then
click Gateway Utilities. You can also
download an electronic copy from
support.gateway.com/support/manlib/.
www.gateway.com
1
Chapter 1: Checking Out Your Gateway 200
Front
LCD panel release latch
2
Component
Description
LCD panel release latch
Open the LCD panel by sliding the release latch to the right.
www.gateway.com
Left side
Left side
Modem jack
USB
port
Ethernet jack
Power connector
Component
Icon
PC card
eject button
IEEE
1394
port
Microphone
jack
PC card slot
Headphone
jack
Description
Modem jack
Plug a modem cable into this jack. For more information, see
“Connecting the modem” on page 46.
Ethernet jack
Plug a 10/100 Ethernet network cable into this jack. For more
information, see “Connecting to a wired Ethernet network” on
page 47 and “Networking Your Computer” on page 187.
Power connector
Plug the AC adapter cable into this connector.
USB port
Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or
mouse) into this port.
IEEE 1394 port
Plug an IEEE 1394 (also known as Firewire® or i.Link®) device
(such as a digital camcorder) into this 6-pin IEEE 1394 port.
Microphone jack
Plug a microphone into this jack.
Headphone jack
Plug amplified speakers or headphones into this jack. The built-in
speakers and docking station speakers are turned off when
speakers or headphones are plugged into this jack.
www.gateway.com
3
Chapter 1: Checking Out Your Gateway 200
Component
4
Icon
Description
PC Card eject
button
Press the eject button to remove the PC Card from the PC Card
slot. For more information, see “Adding and removing a PC Card”
on page 242.
PC Card slot
Insert one Type I or Type II PC Card into this slot. For more
information, see “Adding and removing a PC Card” on page 242.
www.gateway.com
Right side
Right side
Ventilation fan
Component
Icon
USB port
Monitor port
Description
Ventilation fan
Helps cool internal components. Do not block or insert objects into
these slots.
USB port
Plug USB (Universal Serial Bus) devices (such as a USB Iomega™
Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this
port.
Monitor port
Plug an analog VGA monitor into this port.
www.gateway.com
5
Chapter 1: Checking Out Your Gateway 200
Back
Kensington
lock slot
Component
Kensington™
lock slot
6
Icon
Description
Secure your computer to an object by connecting a Kensington
cable lock to this slot.
www.gateway.com
Bottom
Bottom
Battery bay
Battery latch
Battery latch
Docking port
Memory bay
Mini PCI bay
System
identification
label
Component
Icon
Description
Battery latch
Slide to release the battery.
Memory bay
Install a memory module into this bay. For more information, see
“Adding or replacing memory” on page 246.
Battery bay
Insert the battery into this bay. For more information, see
“Changing batteries” on page 151.
Docking port
Connect the docking station to this port.
Warning! Power is passed through this connection. This docking
connection is certified to UL 1950 for use only with Gateway 200
docking stations.
Mini PCI bay
The optional wireless Ethernet mini PCI card is located in this bay.
System
identification
label
Includes the product model number. For more information, see
“Identifying your model” on page 10.
www.gateway.com
7
Chapter 1: Checking Out Your Gateway 200
Keyboard area
For information on using your keyboard, see “Using the keyboard” on page 37.
Power
button
Internet
button
Keyboard
Speakers
Component
Icon
Touchpad
Status indicators
Description
Internet button
Press this button to open your Web browser. For more
information, see “Internet button” on page 41.
Status indicators
Inform you when a drive is in use or when a button has
been pressed that affects how the keyboard is used. For
more information, see “Status indicators” on page 35.
Touchpad
Provides all the functionality of a mouse. For more
information, see “Using the EZ Pad touchpad” on
page 43.
Speakers
Provide audio output when headphones or amplified
speakers are not plugged in.
8
www.gateway.com
Keyboard area
Component
Icon
Description
Keyboard
Provides all the features of a full-sized 82-key keyboard.
For more information, see “Using the keyboard” on
page 37.
Power button
Press to turn the power on or off. You can also configure
the power button for Standby/Resume mode. For more
information on configuring the power button mode, see
“Changing power settings” on page 155.
www.gateway.com
9
Chapter 1: Checking Out Your Gateway 200
Identifying your model
Important
The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway model number
The label on the bottom of your notebook contains information that identifies
your notebook model and its features. Gateway Technical Support will need this
information if you call for assistance.
Gateway model number
Gateway serial number
You can locate the Gateway serial number:
10
■
Printed on a white sticker on the bottom or back of your notebook.
■
Printed on the customer invoice that came with your notebook. The
invoice also contains your customer ID number.
■
Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then
click View product serial number.
www.gateway.com
Identifying your model
Internal wireless label
A label similar to the following indicates your computer contains a wireless
communications device. The label is located on the bottom of your notebook.
IEEE 802.11b RLAN Approvals:
FCC ID HFS9550015318
CANADA ID 1787104509A
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of your
notebook includes the product key code for your operating system.
www.gateway.com
11
Chapter 1: Checking Out Your Gateway 200
Finding your specifications
For more information about your computer, such as memory size, memory type,
and hard drive size, go to the My Computer Info link in HelpSpot or visit Gateway’s
eSupport page at support.gateway.com. The eSupport page also has links to
additional Gateway documentation and detailed specifications.
In Windows XP, view your computer’s serial number by clicking Start, Help and
Support, then clicking View system serial number. Check your specifications by
clicking Start, Help and Support, then clicking See your PC’s configuration.
12
www.gateway.com
Finding your specifications
You can also find out more about your computer at the Gateway eSupport site.
Visit support.gateway.com.
www.gateway.com
13
Chapter 1: Checking Out Your Gateway 200
Accessories
Gateway offers accessories that can help you make the most of using your
notebook. To order accessories, visit the Accessory Store at
accessories.gateway.com.
Batteries and automobile/airplane power adapters
If you run your notebook on battery power for extended periods, you may want
to buy an additional battery so you can swap batteries when necessary. See
“Changing batteries” on page 151 for more information about using an
additional battery in your notebook.
With an automobile/airplane power adapter, you can save battery power by
plugging your notebook into an automobile cigarette lighter or an airplane
in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space for
accessories or supplies.
Docking station
Although you can attach devices directly to your notebook, a docking station
lets you make all of those connections at one time. When you travel with your
notebook, you merely disconnect from the docking station instead of
unplugging all the devices.
A docking station also provides additional ports and other expansion features
not included with your notebook. See “Checking Out Your Gateway 200
Docking Station” on page 17 for more information about using a docking
station with your notebook.
Peripheral devices
You can attach devices (such as a keyboard, mouse, printer, or monitor) to your
notebook or docking station.
Memory
Large programs, such as multimedia games or graphics programs, use a lot of
memory. If your programs are running more slowly than you think they should,
try adding more memory. See “Adding or replacing memory” on page 246 for
more information.
14
www.gateway.com
Accessories
Printers
You can attach almost any type of printer to your notebook. The most common
types are inkjet and laser printers, which print in color or black and white. See
“Installing a printer, scanner, or other peripheral device” on page 48 for more
information about attaching a printer to your notebook.
Inkjet printers and cartridges are relatively inexpensive, but they are slower than
laser printers. Using an inkjet color printer, you can print pictures, banners,
and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much faster
than inkjet printers. Laser printers are better than inkjet printers when you are
printing large documents.
www.gateway.com
15
Chapter 1: Checking Out Your Gateway 200
16
www.gateway.com
Checking Out
Your Gateway 200
Docking Station
2
The docking station gives you access to additional drives
and ports not found on your notebook.
The docking station also gives you a convenient way to
attach external devices such as a monitor or a full-size
keyboard. Although devices can be attached directly to the
ports on your notebook, the docking station lets you make
all of those connections in one step.
Read this chapter to learn how to identify the features of
your docking station.
www.gateway.com
17
Chapter 2: Checking Out Your Gateway 200 Docking Station
Top
Docking connector
5.25-inch
module bay
release latch
3.5-inch
module bay
release latch
Component
Description
Docking connector
Connect your notebook to this connector.
Warning! Power is passed through this connection. This
docking connection is certified to UL 1950 for use only
with Gateway 200 notebooks.
3.5-inch module bay release latch
Slide to release the module.
5.25-inch module bay release latch
Slide to release the module.
18
www.gateway.com
Front
Front
5.25-inch
modular bay
Undock
button
3.5-inch
modular bay
Component
Description
5.25-inch modular bay
Use this bay for a DVD, CD-RW, or combination
DVD/CD-RW drive. For more information, see “Changing
drives” on page 96.
To determine the type of drive in the modular bay,
examine the drive tray’s plastic cover and compare the
logo to those listed in “Identifying drive types” on
page 94.
Undock button
Press this button to prepare your notebook to be
undocked while your notebook is turned on. For more
information, see “Separating from the docking station” on
page 33.
3.5-inch modular bay
Use this bay for a diskette drive. For more information,
see “Changing drives” on page 96.
www.gateway.com
19
Chapter 2: Checking Out Your Gateway 200 Docking Station
Left Side
Docking
release lever
Component
S/PDIF digital
audio jack
Icon
Speaker
Description
Docking release lever
Pull to release your notebook from the docking station.
For more information, see “Separating from the docking
station” on page 33.
S/PDIF digital audio jack
Plug a digital audio cable into this jack.
Speaker
Provides audio output when headphones or amplified
speakers are not plugged in.
20
www.gateway.com
Right Side
Right Side
Speaker
Docking
release lever
Component
Description
Speaker
Provides audio output when headphones or amplified speakers are
not plugged in.
Docking release lever
Pull to release your notebook from the docking station. For more
information, see “Separating from the docking station” on page 33.
www.gateway.com
21
Chapter 2: Checking Out Your Gateway 200 Docking Station
Back
Kensington
lock slide
PS/2
port
USB
ports
Component
Serial
port
Parallel
port
Monitor
port
Kensington
Ethernet
lock slot
jack
Power
Connector
IEEE 1394 port
Icon
Description
Kensington™ lock slide
Slide to the left to open the Kensington lock slot.
PS/2 port
Plug a Personal System/2 (PS/2) keyboard or mouse into
this port. Attaching a PS/2 mouse to your docking station
may deactivate the touchpad. Attaching a PS/2 keyboard
to your docking station may deactivate the built-in
keyboard.
USB ports
Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera,
keyboard, or mouse) into these ports.
IEEE 1394 port
Plug an IEEE 1394 (also known as Firewire® or i.Link®)
device (such as a digital camcorder) into this 4-pin
IEEE 1394 port.
Serial port
Plug a serial device (such as a digital camera) into this
port.
Parallel port
Plug a parallel device (such as a printer) into this port.
Monitor port
Plug an analog VGA monitor into this port.
22
www.gateway.com
Back
Component
Icon
Description
Ethernet jack
Plug a 10/100 Ethernet network cable into this jack. For
more information, see “Connecting to a wired Ethernet
network” on page 47 and “Networking Your Computer”
on page 187.
Power connector
Plug the AC adapter cable into this connector.
Kensington™ lock slot
Secure your computer to an object by connecting a
Kensington cable lock to this slot.
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23
Chapter 2: Checking Out Your Gateway 200 Docking Station
Bottom
Docking
release
lever
Docking
release
lever
System
identification
label
3.5-inch
module bay
5.25-inch
module bay
Component
Description
Docking release lever
Pull to release your notebook from the docking station. For more
information, see “Separating from the docking station” on page 33.
System identification
label
Includes the product model number. For more information, see
“Identifying your model” on page 10.
5.25-inch modular bay
Use this bay for a DVD, CD-RW, or combination DVD/CD-RW drive. For
more information, see “Changing drives” on page 96.
To determine the type of drive in the modular bay, examine the drive
tray’s plastic cover and compare the logo to those listed in “Identifying
drive types” on page 94.
3.5-inch modular bay
24
Use this bay for a diskette drive. For more information, see “Changing
drives” on page 96.
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Getting Started
3
This chapter provides basic information about your
Gateway notebook. Read this chapter to find out how to:
■
Connect the AC adapter
■
Start and turn off your notebook
■
Connect and separate from the docking station
■
Identify the status indicators
■
Use the keyboard
■
Use the EZ Pad touchpad
■
Connect the modem
■
Connect to an Ethernet network
■
Install peripheral devices
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25
Chapter 3: Getting Started
Connecting the AC adapter
You can run your notebook using an AC adapter or the notebook battery. The
battery was shipped to you partially charged. You should use the AC adapter
right away to fully charge the battery. Allow 24 hours for the battery to fully
charge.
Important
If the battery is not fully charged before you use your
notebook on battery power for the first time, the battery life
may be much shorter than you expect. If the battery life
seems short even after being charged for 24 hours, the
battery may need to be recalibrated. For information, see
“Recalibrating the battery” on page 150.
To connect the AC adapter:
1
Connect the power cord to the AC adapter.
Warning
Make sure that you use the AC adapter that came with
your notebook.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your notebook may be
damaged.
26
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Connecting the AC adapter
2
Connect the AC adapter to your notebook’s power connector.
-ORConnect the AC adapter to the docking station if the docking station is
installed.
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27
Chapter 3: Getting Started
3
Plug the power cord into a wall outlet. The battery charge indicator turns
on (see “Status indicators” on page 35 for the location of the battery charge
indicator). If the battery charge indicator does not turn on, unplug the
adapter from your notebook or docking station, then plug it back in.
4
When you finish using your notebook for the first time, turn your
notebook off and leave your notebook connected to AC power for at least
24 hours. The battery charge meters may not show a charge for several
hours. For more information about the battery charge meter, see
“Monitoring the battery charge” on page 148.
5
If the battery charge meters do not show a full charge after 24 hours,
contact Gateway Technical Support at support.gateway.com.
Warning
Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your notebook
can increase to far above normal levels and cause data loss or system damage.
Protect your notebook and peripheral devices by connecting them to a surge
protector, which absorbs voltage surges and prevents them from reaching your
notebook.
Warning
28
High voltages can enter your notebook through both the
power cord and the modem connection. Protect your
notebook by using a surge protector. If you have a
telephone modem, use a surge protector that has a
modem jack. If you have a cable modem, use a surge
protector that has an antenna/cable TV jack. During an
electrical storm, unplug both the surge protector and the
modem.
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Starting your notebook
Starting your notebook
To start your notebook:
1
Open your notebook by sliding the latch on the front of your notebook
to the right and lifting the LCD panel.
2
Press the power button located above the keyboard.
Power button
The power button is preset to On/Off mode. However, you can also set it
to function in Standby/Resume mode. For instructions on changing the
power button mode, see “Changing power settings” on page 155.
3
If you are starting your notebook for the first time, follow the on-screen
instructions to set up your notebook.
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29
Chapter 3: Getting Started
Waking up your notebook
When you have not used your notebook for several minutes, it may enter a
power-saving mode called Standby. While in Standby, the power indicator
flashes.
If your notebook is in Standby mode, “wake” it up by pressing the power
button. For more information on changing power-saving settings, see
“Changing power settings” on page 155.
Turning off your notebook
Important
If for some reason you cannot use the Turn Off Computer
or Shut Down option in Windows to turn off your notebook,
press and hold the power button for about five seconds,
then release it.
To turn off your notebook in Windows XP:
1
Click Start, then click Turn Off Computer. The Turn Off Computer dialog box
opens.
2
Click Turn Off. Windows shuts down and turns off your notebook.
To turn off your notebook in Windows 2000:
30
1
2
Click Start, then click Shut Down. The Shut Down Windows dialog box opens.
3
Click OK. Windows shuts down and turns off your notebook.
Click the arrow button to open the What do you want your computer to do
list, then click Shut down.
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Restarting (rebooting) your notebook
Restarting (rebooting) your
notebook
If your notebook does not respond to keyboard or touchpad input, you may
have to close programs that are not responding. If closing unresponsive
programs does not restore your notebook to normal operation, you may have
to restart (reboot) your notebook.
To close unresponsive programs and restart your notebook:
1
Press CTRL+ALT+DEL. A window opens that lets you close a program that
is not responding.
2
3
4
Click the program that is not responding.
Close the program by clicking End Task.
If your notebook does not respond, turn it off, wait ten seconds and turn
it on again.
Important
If your notebook does not turn off immediately, complete
the following steps until your notebook turns off:
1 Press and hold the power button for about five seconds,
then release it.
2 Remove AC power and the battery for more than
10 seconds.
As a part of the regular startup process, a program to check the disk status
runs automatically. When the checks are finished, Windows starts.
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31
Chapter 3: Getting Started
Connecting to the docking station
You can dock your notebook while your notebook is on or off.
To attach your notebook to the docking station:
1
Connect external devices to the ports and jacks on the docking station.
Warning
2
3
Connect the AC adapter to the docking station.
4
Press the back part of your notebook down until it clicks fully into the
docking station.
Place the front part of your notebook on the two docking station hooks.
Warning
32
Unplug the network and monitor (VGA) cables from your
notebook before attaching your notebook to the docking
station. Failure to unplug these cables may result in
damage to your notebook or connectors.
Press down on the outside edges of your notebook. Do not
press in the middle or you may damage the LCD screen.
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Separating from the docking station
Important
After the docking station is connected correctly, the “Dock
Change” message may appear on your display. You can
use your notebook after this message disappears.
Separating from the docking
station
You can separate your notebook from the docking station while your notebook
is on or off.
To separate your notebook from the docking station:
1
If your notebook is turned on, press the Undock button on front of the
docking station for one second. The “Dock Change” message appears on
the screen.
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33
Chapter 3: Getting Started
- OR If your notebook is turned on, in Windows XP, click Start, then click Undock
Computer. The Undock Computer menu item appears in the Start menu
only while your notebook is docked. The “Dock Change” message appears
on the screen.
-ORIf your notebook is turned on, in Windows 2000, click Start, then click Eject
PC. The Eject PC menu item appears in the Start menu only while your
notebook is docked. The “Dock Change” message appears on the screen.
-ORIf your notebook is turned off, go to Step 2.
34
2
Pull out the two docking release levers until they click. Your notebook pops
up slightly.
3
4
5
6
Tilt the back of your notebook up.
Lift your notebook off of the docking station.
Disconnect the AC adapter from the docking station.
Connect the AC adapter to your notebook.
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Status indicators
Status indicators
Status indicators inform you when a drive is being used or when a button has
been pressed that affects how the keyboard is used.
Pad lock
Power
Caps lock
Scroll lock
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Hard drive
Battery
35
Chapter 3: Getting Started
Indicator
Icon
Pad Lock
1
Description
Numeric keypad is turned on. For more information, see “System
key combinations” on page 39.
Caps Lock
Caps Lock is turned on.
Scroll Lock
Scroll Lock is turned on. For more information, see “System key
combinations” on page 39.
Power
This indicator shows your notebook power status:
■
■
■
Hard drive
Battery
The hard drive is in use.
This indicator shows your battery status:
■
■
■
36
LED on - power is on.
LED blinking - power is in Standby mode.
LED off - power is off.
LED green - battery is fully charged
LED amber - battery is charging
LED off - notebook is running on battery only
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Using the keyboard
Using the keyboard
Your notebook features a full-size keyboard that functions the same as a desktop
computer keyboard. Many of the keys have been assigned alternate functions,
including shortcut keys for Windows, function keys for specific system
operations, and the Pad Lock keys for the numeric keypad. You can attach an
external keyboard to your notebook or docking station using a USB or PS/2 port.
You do not need to shut down your notebook to connect a USB keyboard. We
recommend you shut down your notebook before connecting a PS/2 keyboard.
Function keys/System keys
FN/Application key
Windows key
Numeric keypad
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Arrow/Navigation keys
37
Chapter 3: Getting Started
Key types
The keyboard has several different types of keys. Some keys perform specific
actions when pressed alone and other actions when pressed in combination
with another key.
Key type
Function keys
Icon
Description
Press these keys labeled F1 to F12 to perform actions in
programs. For example, pressing F1 may open help.
Each program uses different function keys for different purposes.
See the program documentation to find out more about the
function key actions.
System keys
Press these colored keys in combination with the FN key to
perform specific actions.
Arrow keys
Press these keys to move the cursor up, down, right, or left.
Navigation keys
Press these keys to move the cursor to the beginning of a line,
to the end of a line, up the page, down the page, to the beginning
of a document, or to the end of a document.
Numeric keypad
Use these keys to type numbers when the numeric keypad is
turned on. Press FN+PAD LOCK to turn on the numeric keypad.
Windows key
Press this key to open the Windows Start menu. This key can
also be used in combination with other keys to open utilities like
F (Search utility), R (Run utility), and E (Explorer utility).
FN key
Press the FN key in combination with a colored system key (such
as STATUS, STANDBY, or PAUSE) to perform a specific action.
Application key
Press this key for quick access to shortcut menus and help
assistants in Windows.
38
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Using the keyboard
System key combinations
When you press an FN key and a system key at the same time, your notebook
performs the action identified by the colored text or icon on the key.
Press and hold FN while
pressing this system key...
To...
Display the power status box in the upper-left corner of your
display. The box shows the battery charge level, the BIOS version,
and whether the AC adapter is being used. Press the key
combination again to close this box.
Toggle the notebook display between the LCD, an external
monitor, or both displays at the same time. A monitor must be
plugged into the monitor port on your notebook or docking station.
Enter Standby mode. Press the power button to leave Standby
mode. For more information, see “Changing power modes” on
page 154.
Mute the sound. Press the key combination again to restore the
sound. For more information, see “Adjusting the volume in
Windows XP” on page 98 and “Adjusting the volume in
Windows 2000” on page 101.
Decrease volume. For more information, see “Adjusting the
volume in Windows XP” on page 98 and “Adjusting the volume in
Windows 2000” on page 101.
Increase volume. For more information, see “Adjusting the volume
in Windows XP” on page 98 and “Adjusting the volume in
Windows 2000” on page 101.
Turn on Pad Lock so you can use the numeric keypad. Press this
key combination again to turn off Pad Lock. The Pad Lock status
indicator appears when this function is turned on.
Pause the text scrolling in a DOS screen. Press this key
combination again to continue scrolling. The Scroll Lock status
indicator appears when this function is turned on. (This function
is only available in some programs.)
Pause execution of a DOS program. (This function is only
available in some programs.)
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39
Chapter 3: Getting Started
Press and hold FN while
pressing this system key...
To...
Stop the currently running DOS program. (This function is only
available in some programs.)
Perform an action specified by the currently running program.
(This function is only available in some programs.)
Move the cursor up one screen. (This function is only available
in some programs.)
Decrease the brightness of the display.
PgDn
Move the cursor down one screen. (This function is only available
in some programs.)
Increase the brightness of the display.
40
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Internet button
Internet button
Internet button
You can set up the Internet
button to open your Web browser or any other
program you choose. For example, if you use America Online as your Internet
provider, you may want America Online to open when you press the Internet
button. If you have an always on Internet connection, you may want to run a
Web browser such as Microsoft Internet Explorer or Netscape Navigator when
you press this button. For more information, see “Using the Internet” on
page 81.
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41
Chapter 3: Getting Started
The button has been pre-programmed to open Microsoft Internet Explorer. You
can also use this button to run a program such a Microsoft Wordpad or
Microsoft Paint.
Important
The first time you run Microsoft Internet Explorer in
Windows 2000, the Internet Connection Wizard opens.
Complete the following steps if you want the Internet button to run a program
other than Microsoft Internet Explorer.
To reprogram the Gateway 200 Internet button:
42
1
Double-click the Key Setting
box opens.
2
3
Click Browse. The Open dialog box opens.
4
Click OK.
icon in the taskbar. The Key Setting dialog
Browse for the program (such as aol.exe, netscp6.exe, or winword.exe) that
you want to open when you push the Internet button. Click the program,
then click Open.
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Using the EZ Pad touchpad
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad and two buttons.
Left touchpad
button
Right touchpad
button
Touchpad
When you move your finger on the touchpad, the pointer (arrow) on the screen
moves in the same direction.
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Chapter 3: Getting Started
You can use the EZ-Pad left and right buttons below the touchpad to select
objects.
Important
Attaching a PS/2 mouse to your notebook or docking
station may turn off the touchpad.
Using the touchpad
To...
Do this...
Move the pointer
on the screen.
Move your finger around on the
touchpad. If you run out of space
and need to move the pointer
farther, lift your finger, move it to
the middle of the touchpad, then
continue moving your finger.
Select an object
on the screen.
Position the pointer over the
object. Quickly press and release
the left button once. This action
is called clicking.
Start a program
or open a file or
folder.
Position the pointer over the
object. Press the left button twice
in rapid succession. This action
is called double-clicking.
Access a shortcut
menu or find
more information
about an object
on the screen.
Position the pointer over the
object. Quickly press and release
the right button once. This action
is called right-clicking.
44
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Using the EZ Pad touchpad
To...
Do this...
Move an object
on the screen.
Position the pointer over the
object. Press the left button and
hold it down, then use the
touchpad to move (drag) the
object to the appropriate part of
the screen. Release the button to
drop the object where you want
it.
For instructions on how to adjust the double-click speed, pointer speed,
right-hand or left-hand configuration, and other touchpad settings, see
“Changing the touchpad settings” on page 183.
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45
Chapter 3: Getting Started
Connecting the modem
Your notebook has a built-in 56K modem that you can use to connect to a
standard telephone line.
Caution
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
To connect the modem:
46
1
Insert one end of the modem cable into the modem jack
side of your notebook.
2
Insert the other end of the modem cable into a telephone wall jack. The
modem will not work with digital or PBX telephone lines.
3
Start your notebook, then start your communications program.
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on the left
Connecting to a wired Ethernet network
Connecting to a wired Ethernet
network
Your notebook has a network jack that you can use to connect to a 10/100 wired
Ethernet network.
Important
Your notebook may be equipped with built-in wireless
Ethernet or you may have a wireless Ethernet PC Card.
For information about connecting to a wired or wireless
Ethernet network, see “Networking Your Computer” on
page 187. For information about installing a wireless
Ethernet PC Card, see “Adding and removing a PC Card”
on page 242.
To connect to a wired Ethernet network:
1
Insert one end of the network cable into the network jack
side of your notebook.
on the left
-ORInsert one end of the network cable into the network jack
of the docking station.
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on the back
47
Chapter 3: Getting Started
2
Insert the other end of the network cable into a network jack. Ask your
network administrator to help you select the correct network jack.
Broadband Internet connections
You can use your notebook’s Ethernet jack for more than just networking. Many
broadband Internet connections, such as cable modems and DSL modems,
connect to your notebook’s Ethernet jack. For more information, see “Using
the Internet” on page 81 and “Networking Your Computer” on page 187.
Installing a printer, scanner, or
other peripheral device
Important
Before you install a printer, scanner, or other peripheral
device, see the device documentation and installation
instructions.
Your notebook has one or more of the following ports: IEEE 1394 (also known
as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. You use
these ports to connect peripheral devices such as printers, scanners, and digital
cameras to your computer. For more information about port locations, see
“Checking Out Your Gateway 200” on page 1 and “Checking Out Your Gateway
200 Docking Station” on page 17.
IEEE 1394 and USB ports support plug-and-play and hot swapping, which means
that your computer will usually recognize such a device whenever you plug it
into the appropriate port. When you use an IEEE 1394 or USB device for the
first time, your computer will prompt you to install any software the device
needs. After doing this, you can disconnect and reconnect the device at any
time.
Parallel and serial port devices are not plug-and-play. See the device
documentation for detailed information and installation instructions.
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Getting Help
4
This chapter tells you about additional information
resources available to help you use your computer. Read this
chapter to learn how to access:
■
HelpSpot™
■
Online help
■
Gateway Web site
www.gateway.com
49
Chapter 4: Getting Help
HelpSpot
Your computer may include HelpSpot, an easily accessible collection of help
information, troubleshooters, instructional videos, and automated support. Use
HelpSpot to answer questions about Windows and to help you quickly discover
and use the many features of your Gateway computer. HelpSpot also has an
area called Contact Gateway that helps you find the right resource at Gateway
to answer your questions or help solve your problems.
To start HelpSpot:
■
Click Start, then click Help and Support. HelpSpot opens.
If this is the first time you have started HelpSpot, you may experience a
brief wait while HelpSpot builds the help database, then HelpSpot displays
an introductory video.
50
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HelpSpot
You can find help information by clicking a link, performing a search, or
browsing the index. To learn about using your Gateway computer, your
touchpad, and other tasks, click the Using your computer link on the HelpSpot
main page.
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Chapter 4: Getting Help
Searching for a topic
To search for a topic in HelpSpot, type a word or phrase (keyword) in the Search
box located at the top of any HelpSpot screen, then click the arrow
button.
Search box
Search results
header
Search results
headers
For each search, you receive the following search result types:
■
Suggested Topics - These topics are located in HelpSpot and are relevant
to your search topic.
■
Full-text Search Matches - These topics are located in HelpSpot and contain
the words you entered in the Search box.
■
Microsoft Knowledge Base - These topics are located on the Microsoft Web
site and contain the words you entered in the Search box. You must be
connected to the Internet to search for and access these topics.
■
Gateway.com Search - These topics are located on the Gateway Web site
and contain the words you entered in the Search box. You must be
connected to the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results
you want to view.
To view a topic, click the topic name in the Search Results list.
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HelpSpot
HelpSpot videos
HelpSpot contains several short videos to help introduce you to new concepts
or show you how to perform various tasks.
To play a HelpSpot video:
■
To watch a video in HelpSpot, click Video Tutorials on the HelpSpot home
page, then click a video title. The video plays.
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53
Chapter 4: Getting Help
Online help
Many programs provide information online so you can research a topic or learn
how to perform a task while you are using the program. You can access most
online help information by selecting a topic from a Help menu or by clicking
a Help button.
You can search for information by viewing the help contents, checking the
index, searching for a topic or keyword, or browsing through the online help.
54
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Gateway Web site
Gateway Web site
Gateway's online support is available 24 hours per day, 7 days per week and
provides the most current drivers, product specifications, tutorials and
personalized information about your system. Visit the Gateway eSupport
Web site at support.gateway.com. For more information about connecting to
the Internet, see “Using the Internet” on page 81.
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55
Chapter 4: Getting Help
Using eSupport
The eSupport site is divided into four major areas:
■
Support Home
■
Downloads
■
Contact Us
■
Account Info
Each of these areas is represented by a tab across the top of the Web page.
Support Home tab
To get specific information about your computer, type your serial number into
the My System Information box, then click GO, or click Look up my serial number
for me. For more information, see “Finding your specifications” on page 12.
The Support Information link lets you access product documentation,
specifications, and manuals. By entering your serial number, you get specific
documents related to your system. You can also browse through the reference
area to locate an article specific to the question you have.
The Tutorials link lets you access an extensive library of how-to articles and
videos on topics such as making audio CDs.
Downloads tab
The Downloads tab provides the latest software updates for BIOS and driver
upgrades. By entering your serial number you get drivers specific to your system.
Click All Downloads to walk through a step-by-step wizard to locate your drivers.
For more information, see “Updating device drivers” on page 233.
Contact Us tab
The Contact Us tab contains links to technical support with a live technician,
including chat and e-mail. Click Call Us to get a list of Gateway telephone
numbers for both sales and support. For more information, see “Telephone
support” on page 273.
Account Info tab
The Account Info tab contains support for non-technical issues, like the status
of your order or changing your account address.
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Windows Basics
5
Read this chapter to learn how to:
■
Use the Windows desktop
■
Manage files and folders
■
Work with documents
■
Use shortcuts
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Chapter 5: Windows Basics
About the Windows environment
After your computer starts, the first screen you see is the Windows desktop. The
desktop is like the top of a real desk. Think of the desktop as your personalized
work space where you open programs and perform other tasks.
Your desktop may be different from this example, depending on how your
computer is set up.
Help and
Support
For more information about the Windows XP desktop, click
Start, then click Help and Support.
Type the keyword Windows desktop in the HelpSpot
Search box
, then click the arrow.
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Using the desktop
Using the desktop
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
Desktop elements
Description
The taskbar is the bar at the bottom of the computer display containing the
Start button on the left and a clock on the right. Other buttons on the taskbar
represent programs that are running.
Click a program’s button on the taskbar to open the program’s window.
The Start button provides access to programs, files, help for Windows and
other programs, and computer tools and utilities.
Click the Start button, then open a file or program by clicking an item on
the menu that opens.
The Recycle Bin is where files, folders, and programs that you discarded
are stored. You must empty the Recycle Bin to permanently delete them from
your computer. For instructions on how to use the Recycle Bin, see “Deleting
files and folders” on page 69.
Using the Start menu
You can start programs, open files, customize your system, get help, search for
files and folders, and more using the Start menu.
To use the Start menu:
1
Click the Start button on the lower left of the Windows desktop. The Start
menu opens showing you the first level of menu items.
2
Click All Programs or Programs to see all programs and files in the Start
menu. When you move the mouse pointer over any menu item that has
an arrow next to it, another menu, called a submenu, opens and reveals
related files, programs, or commands.
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Chapter 5: Windows Basics
3
Click a file or program to open it.
Help and
Support
For more information about the Windows XP Start menu,
click Start, then click Help and Support.
Type the keyword Windows Start menu in the HelpSpot
Search box
, then click the arrow.
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Using the desktop
Adding icons to the desktop
You may want to add an icon (shortcut) to the desktop for a program that you
use frequently.
To add icons to the desktop:
1
2
Click Start, then click All Programs.
3
Click Send To, then click Desktop (create shortcut). A shortcut icon for that
program appears on the desktop.
Right-click (press the right touchpad button) the program that you want
to add to the desktop.
Help and
Support
For more information about desktop icons in Windows XP,
click Start, then click Help and Support.
Type the keyword desktop icons in the HelpSpot Search
box
, then click the arrow.
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Chapter 5: Windows Basics
Identifying window items
When you double-click the icon for a drive, folder, file, or program, a window
opens on the desktop. This example shows the Local Disk (C:) window, which
opens after you double-click the Local Disk (C:) icon in the My Computer window.
Title bar
Menu bar
Close
Maximize
Minimize
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Identifying window items
Every program window looks a little different because each has its own menus,
icons, and controls. Most windows include these items:
Window item
Description
The title bar is the horizontal bar at the top
of a window that shows the window title.
Clicking the minimize button reduces the
active window to a button on the taskbar.
Clicking the program button in the taskbar
opens the window again.
Clicking the maximize button expands the
active window to fit the entire computer
display. Clicking the maximize button again
restores the window to its former size.
Clicking the close button closes the active
window or program.
Clicking an item on the menu bar starts an
action such as Print or Save.
Help and
Support
For more information about windows in Windows XP, click
Start, then click Help and Support.
Type the keyword window in the HelpSpot Search box
, then click the arrow.
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Working with files and folders
You can organize your files and programs to suit your preferences much like
you would store information in a file cabinet. You can store these files in folders
and copy, move, and delete the information just as you would reorganize and
throw away information in a file cabinet.
Viewing drives
Drives are like file cabinets because they hold files and folders. A computer
almost always has more than one drive. Each drive has a letter, usually Local
Disk (C:) for the hard drive and 3½ Floppy (A:) for the diskette drive. You may
also have more drives such as a DVD or recordable CD drive.
To view the drives on your computer:
■
In Windows XP, click Start, then click My Computer on the Start menu.
- OR In Windows 2000, double-click the My Computer icon on the desktop.
Drives
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Working with files and folders
To see the files and folders on a drive:
■
Double-click the drive icon. If you do not see the contents of a drive after
you double-click its icon, click Show the contents of this drive.
Help and
Support
For more information about files and folders in
Windows XP, click Start, then click Help and Support.
Type the keyword files and folders in the HelpSpot
Search box
, then click the arrow.
Creating folders
Folders are much like the folders in a file cabinet. They can contain files and
other folders.
Files are much like paper documents—letters, spreadsheets, and pictures—that
you keep on your computer. In fact, all information on a computer is stored
in files.
Folders
Files
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Chapter 5: Windows Basics
To create a folder:
1
In Windows XP, click Start, then click My Computer on the Start menu.
- OR In Windows 2000, double-click the My Computer icon on the desktop.
2
Double-click the drive where you want to put the new folder. Typically,
Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive.
If you do not see the contents of the drive, click Show the contents of this
drive.
3
If you want to create a new folder inside an existing folder, double-click
the existing folder. If you do not see the contents of the folder, click Show
the contents of this drive or Show the contents of this folder.
4
5
Click File, New, then click Folder. The new folder is created.
Type a name for the folder, then press ENTER. The new folder name appears
by the folder icon.
Help and
Support
For more information about creating files and folders in
Windows XP, click Start, then click Help and Support.
Type the keyword creating files and folders in the
HelpSpot Search box
, then click
the arrow.
For information about renaming folders, see “Shortcuts” on page 79.
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Working with files and folders
Copying and moving files and folders
The skills you need to copy and move files are called copying, cutting, and pasting.
When you copy and paste a file or folder, you place a copy of the file or folder
on the Windows clipboard, which temporarily stores it. Then, when you decide
what folder you want the copy to go in (the destination folder), you paste it there.
When you cut and paste a file or folder, you remove the file or folder from its
original location and place the file or folder on the Windows clipboard. When
you decide where you want the file or folder to go, you paste it there.
Important
The clipboard stores whatever you cut or copy until you cut
or copy again. Then the clipboard contains the new
information only. Therefore, you can paste copies of a file
or folder into more than one place, but as soon as you copy
or cut a different file or folder, the original file or folder is
deleted from the clipboard.
To copy a file or folder to another folder:
1
Locate the file or folder you want to copy. For more information, see
“Viewing drives” on page 64 and “Searching for files” on page 72.
2
Right-click (press the right touchpad button) the file or folder that you
want to copy. A pop-up menu opens on the desktop.
3
4
5
6
Click Copy on the pop-up menu.
Open the destination folder.
With the pointer inside the destination folder, right-click.
Click Paste. A copy of the file or folder appears in the new location.
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To move a file or folder to another folder:
1
Locate the file or folder you want to move. For more information, see
“Viewing drives” on page 64 and “Searching for files” on page 72.
2
Right-click (press the right touchpad button) the file or folder that you
want to move. A pop-up menu opens on the desktop.
3
4
5
6
Click Cut on the pop-up menu.
Open the destination folder.
With the pointer inside the destination folder, right-click.
Click Paste. The file or folder you moved appears in its new location and
is removed from its old location.
Help and
Support
For more information about copying files and folders or
moving files and folders in Windows XP, click Start, then
click Help and Support.
Type the keyword copying files and folders or moving
files and folders in the HelpSpot Search box
, then click the arrow.
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Working with files and folders
Deleting files and folders
When you throw away paper files and folders, you take them from the file
cabinet and put them in a trash can. Eventually the trash can is emptied.
In Windows, you throw away files and folders by first moving them to the
Windows trash can, called the Recycle Bin, where they remain until you decide
to empty the bin.
You can recover any file in the Recycle Bin as long as the bin has not been
emptied.
To delete files or folders:
1
In My Computer or Windows Explorer, click the files or folders that you
want to delete. For instructions on how to select multiple files and folders,
see “Shortcuts” on page 79.
If you cannot find the file you want to delete, see “Searching for files” on
page 72.
2
Click File, then click Delete. Windows moves the files and folders to the
Recycle Bin.
Help and
Support
For more information about deleting files and folders in
Windows XP, click Start, then click Help and Support.
Type the keyword deleting files and folders in the
HelpSpot Search box
, then click
the arrow.
To recover files or folders from the Recycle Bin:
1
Double-click the Recycle Bin icon. The Recycle Bin window opens and lists
the files and folders you have thrown away since you last emptied it.
2
Click the files or folders that you want to restore. For instructions on how
to select multiple files and folders, see “Shortcuts” on page 79.
3
Click File, then click Restore. Windows returns the deleted files or folders
to their original locations.
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Chapter 5: Windows Basics
To empty the Recycle Bin:
Caution
Emptying the Recycle Bin permanently erases any files or
folders in the bin. These files cannot be restored.
1
Double-click the Recycle Bin icon on the desktop. The Recycle Bin window
opens.
2
Click File, then click Empty Recycle Bin. Windows asks you if you are sure
that you want to empty the bin.
3
Click Yes. Windows permanently deletes all files in the Recycle Bin.
Help and
Support
For more information about emptying the Recycle Bin in
Windows XP, click Start, then click Help and Support.
Type the keyword emptying Recycle Bin in the HelpSpot
Search box
, then click the arrow.
Browsing for files and folders
A file or folder that you need is rarely right on top of your Windows desktop.
It is usually on a drive inside a folder that may be inside yet another folder,
and so on.
Windows drives, folders, and files are organized in the same way as a real file
cabinet in that they may have many levels (usually many more levels than a
file cabinet, in fact). So you usually will have to search through levels of folders
to find the file or folder that you need. This is called browsing.
To browse for a file:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon on the desktop. The
My Computer window opens.
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Working with files and folders
2
Double-click the drive or folder that you think contains the file or folder
that you want to find. If you do not see the contents of a folder, click Show
the contents of this drive or Show the contents of this folder.
3
Continue double-clicking folders and their subfolders until you find the
file or folder you want.
Help and
Support
For more information about browsing for files and folders
in Windows XP, click Start, then click Help and Support.
Type the keyword files and folders in the HelpSpot
Search box
, then click the arrow.
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Chapter 5: Windows Basics
Searching for files
If you are looking for a particular file or folder or a set of files or folders that
have characteristics in common, but you do not remember where they are
stored on your hard drive, you can use the Search utility to search by:
■
Name or part of a name
■
Creation date
■
Modification date
■
File type
■
Text contained in the file
■
Time period in which it was created or modified
You can also combine search criteria to refine searches.
Files and folders found using this utility can be opened, copied, cut, renamed,
or deleted directly from the list in the results window.
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Searching for files
Using the Windows Search utility
To find files and folders using the Search utility:
1
In Windows XP, click Start, then click Search. The Search Results window
opens. Click All files and folders.
- OR In Windows 2000, click Start, Search, then click For Files or Folders. The
Search Results window opens.
2
If you want to search by file or folder name, type in all or part of the file
or folder name in the name box in the left pane of the window.
■
If you type all of the name, Search will list all files and folders of that
name.
■
If you type part of the name, Search will list all of the file and folder
names containing the letters you typed.
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Chapter 5: Windows Basics
3
Click Search or Search Now. When the search is completed, Windows lists
the files and folders whose names contain the text that you searched for.
4
Open a file, folder, or program by double-clicking the name in the list.
Help and
Support
For more information about searching for files and folders
in Windows XP, click Start, then click Help and Support.
Type the keyword searching in the HelpSpot Search box
, then click the arrow.
Using advanced search options
Search can find files meeting more criteria than file name. You can narrow your
search by selecting the search options that you want. You can search by the:
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■
Date the file was created or modified.
■
Size of the file.
■
Type of file, such as a program or a text document.
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Working with documents
Working with documents
Computer documents include word processing files, spreadsheet files, or other
similar files. The basic methods of creating, saving, opening, and printing a
document apply to most of these types of files.
The following examples show how to create, save, open, and print a document
using Microsoft® WordPad. Similar procedures apply to other programs such
as WordPerfect, Microsoft Word, and Microsoft Excel.
For more information about using a program, click Help on its menu bar.
Creating a new document
To create a new document:
1
Click Start, All Programs, Accessories, then click WordPad. Microsoft
WordPad starts and a blank document opens.
2
Begin composing your document. Use the menus and toolbar buttons at
the top of the window to format the document.
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Chapter 5: Windows Basics
Saving a document
After you create a document, you need to save it if you want to use it later.
To save a document:
1
Click File, then click Save. The Save As dialog box opens.
Save in
list
File
name
2
Click the arrow button to open the Save in list, then click the folder where
you want to save the file. If you do not see the folder you want, browse
through the folders listed below the Save in list.
3
4
Type a new file name in the File name box.
Click Save.
Help and
Support
For more information about saving documents in
Windows XP, click Start, then click Help and Support.
Type the keyword saving in the HelpSpot Search box
, then click the arrow.
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Working with documents
Opening a document
To view, revise, or print an existing document, first you need to open it. Open
the document in the program that it was created in.
To open a document:
1
2
3
Start the program.
Click File, then click Open.
Click the arrow button to open the Look in list, then click the folder you
want to open. If you do not see the folder you want, browse through the
folders listed below the Look in list.
Look in
list
4
Double-click the document file name. The document opens.
Help and
Support
For more information about opening documents in
Windows XP, click Start, then click Help and Support.
Type the keyword opening files in the HelpSpot Search
box
, then click the arrow.
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Chapter 5: Windows Basics
Printing a document
To print a document, you must have a printer connected to your computer or
have access to a network printer. For more information about installing or using
your printer, see the printer documentation.
To print a document:
1
2
3
4
Make sure that the printer is turned on and loaded with paper.
Start the program and open the document.
Click File, then click Print. The Print dialog box opens.
Set the print options, then click OK. The document prints.
Help and
Support
For more information about printing documents in
Windows XP, click Start, then click Help and Support.
Type the keyword printing in the HelpSpot Search box
, then click the arrow.
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Shortcuts
Shortcuts
The following table shows a few shortcuts that you can use in Windows and
almost all programs that run in Windows. For more information on Windows
shortcuts, see your Windows or program documentation.
To...
Do this...
Copy a file, folder, text, or graphic
Click the item, then press CTRL + C.
Cut a file, folder, text, or graphic
Click the item, then press CTRL + X.
Paste a file, folder, text, or graphic
Click inside the folder or window where you want to paste
the object, then press CTRL + V.
Select multiple items in a list or in a
window
Click the first item, press and hold down the CTRL key,
then click each of the remaining items.
Select multiple adjacent items in a list
or window
Click the first item in the list, press and hold down the
SHIFT key, then click the last item in the list.
Permanently delete a file or folder
Click the file or folder, then press SHIFT + DELETE. The
file or folder is permanently deleted. The file or folder is
not stored in the Recycle Bin.
Rename a file or folder
Click the file or folder, press F2, type the new name, then
press ENTER.
Close the active window or program
Press ALT + F4.
Switch to a different file, folder, or
running program
Press ALT + TAB.
Help and
Support
For more information about Windows keyboard shortcuts
in Windows XP, click Start, then click Help and Support.
Type the keyword Windows keyboard shortcuts in the
HelpSpot Search box
, then click
the arrow.
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Using the Internet
6
This chapter provides information about the Internet and
the World Wide Web. Read this chapter to learn how to:
■
Set up and access an Internet account using
America Online®
■
Connect to a Web site using a browser
■
Download files from the Internet
■
Send and receive e-mail using America Online
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Chapter 6: Using the Internet
Learning about the Internet
The Internet is a worldwide network of computers linked together to provide
information to people everywhere. The two most popular services on the
Internet are e-mail and the World Wide Web. You can access this network by
connecting your computer to a telephone, DSL (Digital Subscriber Line), or
cable line and signing up with an Internet service provider (ISP).
Cable and DSL modems, a connection known as broadband, use your TV cable
or special telephone lines to connect to your ISP and access the Internet. Cable
and DSL modems connect to your computer through an Ethernet jack and
provide a faster connection speed than a standard telephone modem.
Important
For the location of your modem jack, see “Left side” on
page 3. For the location of your Ethernet jacks, see “Left
side” on page 3 and “Back” on page 22.
Internet Servers
store information so other
computers can access it
from the Internet.
Your computer
connects to the
Internet through
an ISP.
82
ISP Servers
let you connect to
the Internet and
access your e-mail
messages.
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Setting up an Internet account
If you want to access the Internet you need:
■
A modem – a device that connects your computer to other computers or
servers using a telephone, DSL, or cable line.
■
An Internet service provider – a company that provides access to the
Internet through an ISP server. When you connect to an ISP, the ISP server
lets you access the Internet and your e-mail messages.
■
A Web browser – a program that displays information from the World Wide
Web.
■
An e-mail program – a program that lets you create, send, and receive
e-mail messages over the Internet.
Setting up an Internet account
Before you can view the information on the World Wide Web, you need to set
up an Internet account with an Internet service provider (ISP). If you have
chosen America Online as an ISP, follow these instructions to set up and connect
to your account. To set up a different ISP service or to transfer an existing
account to this computer, contact the ISP directly.
If you set up an account with America Online, an Internet e-mail address is
created for you. After completing the setup, you are ready to access the Internet.
To set up an Internet account with America Online:
1
2
Click Start, All Programs, then click America Online.
Follow the on-screen instructions. After setting up your account, you can
connect to the Internet and access your e-mail services.
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Chapter 6: Using the Internet
Accessing your Internet account
To connect to your America Online Internet account:
1
2
Click Start, All Programs, then click America Online.
Complete the member name and password information, then click
Connect. Your computer dials the Internet account telephone number. After
connecting, the Welcome window opens.
If you are using a service other than America Online, check with your ISP for
the correct procedure for connecting.
To disconnect from your America Online Internet account:
■
Click X in the top-right corner of the America Online window. Your
computer disconnects from the Internet.
Important
Make sure that your computer disconnects correctly from
your Internet account. If you do not have an “unlimited
hours” ISP account, you may have to pay for the time that
you are connected, even if you are not at your computer.
If you are using a service other than America Online, check with your ISP for
the correct procedure for disconnecting.
Help and
Support
For general information about using Internet accounts in
Windows XP, click Start, then click Help and Support.
Type the keyword ISP in the HelpSpot Search box
, then click the arrow.
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Using the World Wide Web
Using the World Wide Web
The World Wide Web is a multimedia window to the Internet that gives you
access to millions of information sources.
Information on the Web comes to you on Web pages, which are electronic
documents that you view using a Web page display program called a browser.
You can use any of the commercially available Web browsers, like Microsoft
Internet Explorer (which comes installed on your new computer), Netscape
Navigator, or the browser built into America Online.
Web pages can contain text, animations, music, and other multimedia features.
A group of related Web pages is called a Web site. You can access Web sites to
shop, track investments, read the news, download programs, and much more.
You can explore a Web site or visit other Web sites by clicking areas on a Web
page called links or hyperlinks. A link may be colored or underlined text, a
picture, or an animated image. You can identify a link by moving the mouse
pointer over it. If the pointer changes to a hand, the item is a link.
To learn more about using the Web browser features, click Help in the menu bar.
Link
Web
page
Linked Web
page
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Chapter 6: Using the Internet
Connecting to a Web site
After you set up an account with an Internet service provider (ISP) such as
America Online, you can access the many information sources on the World
Wide Web.
To connect to a Web site:
1
Connect to your Internet account. After your computer connects, a default
opening page or welcome screen opens.
2
To go to a different Web site, type the address (called a URL for “Universal
Resource Locator”) in the browser address bar (for example
www.gateway.com), then click GO on the browser address bar.
- OR On the current Web page, click a link to a Web site.
The Web browser locates the server computer on the Internet, downloads
(transfers) data to your computer, and displays the page on the site that
you requested.
Help and
Support
For more information about connecting to a Web site in
Windows XP, click Start, then click Help and Support.
Type the keyword connecting to Web site in the
HelpSpot Search box
, then click
the arrow.
Sometimes Web pages display slowly. The speed that a Web page displays on
your screen depends on the complexity of the Web page and other Internet
conditions. Additionally, the speed of your connection will determine how fast
Web pages display.
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Using the World Wide Web
Downloading files
Downloading is the process of transferring files from a computer on the Internet
to your computer.
To protect your computer against viruses, make sure that you scan the files you
download. For more information, see “Protecting your computer from viruses”
on page 214.
To download files or programs from a Web site:
1
2
Connect to your Internet account.
In the address bar, type the address of the Web site that contains the file
or program you want to download, then click GO on the browser address
bar.
- OR Click a link on a Web page to navigate to the Web site containing the file
that you want to download.
3
Create or locate the folder where you want to store the file on your
computer. For more information, see “Working with files and folders” on
page 64.
4
5
Click the link on the Web page for the file that you want to download.
6
7
Open the folder that you created.
Follow the on-screen instructions for saving the file in the folder that you
want. A copy of the file is downloaded to your computer. The time that
it takes to transfer the file to your computer depends on file size and
Internet conditions.
Install or view the downloaded file by double-clicking it. If applicable,
follow the instructions provided on the Web site to run or install the
program.
Help and
Support
For more information about downloading files in
Windows XP, click Start, then click Help and Support.
Type the keyword downloading files in the HelpSpot
Search box
, then click the arrow.
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Chapter 6: Using the Internet
Using e-mail
E-mail (electronic mail) lets you send messages to anyone who has an Internet
connection and e-mail address. E-mail is usually a free service of your Internet
account.
The Internet never closes, so you can send e-mail messages at any time. Your
e-mail messages arrive at most e-mail addresses in minutes.
An e-mail address consists of a user name, the @ symbol, and the Internet domain
name of the Internet service provider (ISP) or company that “hosts” that user.
Your e-mail address is assigned when you sign up for an account with an ISP.
For example, a person with an account with America Online might have an
e-mail address that is similar to this one:
jdoe@aol.com
User name
Internet domain name
Sending e-mail
To send e-mail using America Online:
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1
2
3
Connect to your America Online account.
4
5
6
Type the subject of your e-mail in the Subject box.
Click Write.
Type the e-mail address of the recipient you want to send e-mail to in the
Send To box.
Type the e-mail message.
When finished, click Send Now. Your e-mail is sent over the Internet to the
e-mail address you specified.
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Using e-mail
Checking your e-mail
To check your e-mail using America Online:
1
2
3
Connect to your America Online account.
Click Read.
Double-click the message you want to read.
For more information about managing and organizing your e-mail messages,
see the online help in your e-mail program.
Help and
Support
For general information about using e-mail in Windows XP,
click Start, then click Help and Support.
Type the keyword e-mail in the HelpSpot Search box
, then click the arrow.
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Using Multimedia
7
This chapter provides information on using the multimedia
capabilities of your notebook. Read this chapter to learn
how to:
■
Use the diskette drive
■
Use a DVD or recordable CD drive
■
Swap a bay module (a DVD or recordable CD drive)
■
Adjust the volume
■
Play CDs
■
Record and play audio files
■
Use Windows Media Player
■
Use MusicMatch
■
Use a recordable drive to create CDs
■
Play DVDs
■
Capture video using the IEEE 1394 (also known as
Firewire or i.Link) port
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Chapter 7: Using Multimedia
Using drives
This section explains how to use the diskette and optical drives installed in the
docking station.
Activity light
Diskette slot
Eject button
Manual eject hole
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Eject button
Using drives
Using the diskette drive
The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks).
Diskettes are useful for storing files or transferring files to another computer.
Warning
Do not expose diskettes to water or magnetic fields.
Exposure could damage the data on the diskette.
To use a diskette:
1
Insert the diskette into the diskette drive in the docking station with the
label facing up.
Important
If the diskette drive is not in the docking station modular
bay, you need to inserting it. For more information about
inserting modules, see “Changing drives” on page 96.
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Chapter 7: Using Multimedia
2
To access a file on the diskette in Windows XP, click Start, then click My
Computer. Double-click the drive letter (for example, the A: drive), then
double-click the file name.
- OR To access a file on the diskette in Windows 2000, double-click the My
Computer icon, the drive letter (for example, the A: drive), then double-click
the file name.
3
To remove the diskette, press the diskette eject button.
Using the DVD or recordable CD drive
You can use your computer to enjoy a wide variety of multimedia features.
Identifying drive types
Your docking station may contain one of the following drive types. Look on
the front of the drive for one of the following logos:
CD-RW drive
Use a CD-RW drive for installing
programs, playing audio CDs, accessing
data, and creating CDs.
You cannot use this drive to play DVDs.
You can only write to a CD-R disc once.
You can write to and erase CD-RW discs
multiple times. For more information, see
“Using a recordable CD drive” on
page 119.
DVD drive
Use a DVD drive for installing programs,
playing audio CDs, playing DVDs, and
accessing data.
You cannot use this drive to create CDs.
Combination
DVD/CD-RW
drive
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Use a combination DVD/CD-RW drive for
installing programs, playing audio CDs,
playing DVDs, accessing data, and
recording music and data to CD-R or
CD-RW discs. For more information, see
“Using a recordable CD drive” on
page 119.
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Using drives
Inserting a CD or DVD
Important
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
To insert a CD or DVD:
1
Press the eject button on the DVD or recordable CD drive. After the tray
opens slightly, pull the disc tray completely open.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
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Chapter 7: Using Multimedia
2
Place the disc in the tray with the label facing up, then press down carefully
on the disc until it snaps into place.
Important
3
When you place a single-sided disc in the tray, make sure
that the label side is facing up. If the disc has two playable
sides, place the disc so the name of the side you want to
play is facing up.
Push the tray in until it is closed.
Changing drives
Your notebook’s modular bays support different bay modules, such as a DVD
drive, a recordable CD drive, or a diskette drive.
Important
The diskette drive can only be used in the right-side
(3.5-inch) modular bay. All other drives can only be used
in the left-side (5.25-inch) modular bay.
3.5-inch bay module
5.25-inch bay module
To change bay modules:
1
2
96
Make sure your notebook is off.
Detach your notebook from the docking station. For instructions, see
“Separating from the docking station” on page 33.
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Using drives
3
Slide the bay module latch that corresponds to the bay you are changing
(5.25-inch or 3.5-inch) toward the middle of the docking station. The
module pops out slightly.
4
5
Slide the bay module out.
6
7
Place the notebook back on the docking station.
Firmly push the new bay module straight into the bay until the latch clicks
into place.
Turn your notebook on.
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Chapter 7: Using Multimedia
Adjusting the volume
Adjusting the volume in Windows XP
You can use the volume controls to adjust the overall volume and the volume
of specific sound devices in your computer.
To adjust the overall volume level using hardware controls:
■
If you are using external speakers, turn the knob on the front of the
speakers.
-ORUse the mute and volume control buttons on the keyboard. For more
information, see “System key combinations” on page 39.
To adjust the overall volume level from Windows:
98
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2
Click/Double-click the Adjust the system volume or Sounds and Audio
Devices. The Sounds and Audio Devices Properties dialog box opens.
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Adjusting the volume
3
Click the Volume tab.
4
Drag the Device Volume slider to change the volume or click to select the
Mute check box, then click OK.
Help and
Support
For more information about adjusting volume in
Windows XP, click Start, then click Help and Support.
Type the keyword adjusting volume in the HelpSpot
Search box
, then click the arrow.
To adjust specific volume levels:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2
Click/Double-click the Adjust the system volume or Sounds and Audio
Devices. The Sounds and Audio Devices Properties dialog box opens.
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Chapter 7: Using Multimedia
3
Click the Volume tab.
4
Click Advanced in the Device volume area.
If the device you want to adjust does not appear in the window, click
Options, Properties, the check box next to the audio device you want to
adjust, then click OK.
100
5
Drag the volume level and balance sliders for the device you want to adjust.
For more information about the volume controls, click Help in the window.
6
Click X in the top-right corner of the window to close it.
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Adjusting the volume
Adjusting the volume in Windows 2000
You can use the volume controls to adjust the overall volume and the volume
of specific sound devices in your computer.
To adjust overall volume level using hardware controls:
■
If you are using external speakers, turn the knob on the front of the
speakers.
-ORUse the mute and volume control buttons on the keyboard. For more
information, see “System key combinations” on page 39.
To adjust overall volume level from Windows:
■
Click the speaker icon
on the taskbar, then drag the slider to change
the volume or click to select the Mute check box.
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Chapter 7: Using Multimedia
To adjust specific volume levels:
1
Double-click the speaker icon
window opens.
on the taskbar. The Volume Control
If the device you want to adjust does not appear in the Volume Control
window, click Options, Properties, the audio device you want to adjust, then
click OK.
102
2
Drag the volume level and balance sliders for the device you want to adjust.
For more information about the volume controls, click Help in the Volume
Control window.
3
Click X in the top-right corner of the window to close it.
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Listening to CDs
Listening to CDs
You can use the DVD or recordable CD drive on your computer to listen to
music CDs.
Important
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
Listening to CDs in Windows XP
Use the Windows Media Player to listen to CDs in Windows XP. For more
information about using the Windows Media Player, click Help. You can also
use MusicMatch to listen to CDs. For more information, see “Using
MusicMatch” on page 110.
To play a CD:
1
Insert a CD into the DVD or recordable CD drive.
Important
2
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
If a dialog box opens with a list of CD players, click Windows Media Player.
The Windows Media Player opens.
- OR If a dialog box does not open with a list of CD players, click Start, then
click Windows Media Player. The Windows Media Player opens.
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Chapter 7: Using Multimedia
3
When the Media player opens, click
(play).
Play
Stop
Volume
Previous
Mute
Next
If you do not hear audio or you want to change the volume, see “Adjusting
the volume in Windows XP” on page 98.
Help and
Support
For more information about playing CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword playing CDs in the HelpSpot Search
box
, then click the arrow.
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Listening to CDs
Listening to CDs in Windows 2000
Use the Windows CD Player to listen to CDs in Windows 2000. You can also
use MusicMatch to listen to CDs. For more information, see “Using
MusicMatch” on page 110.
To play a CD:
■
Insert a CD into the DVD or recordable CD drive. The CD Player opens
and the CD plays.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
- OR If the CD does not start playing automatically, click Start, Programs,
Accessories, Entertainment, then click CD Player. When the CD Player opens,
click (play).
Play
Rewind
Stop
Eject CD
Skip Forward
Next
Previous
If you do not hear audio or you want to change the volume, see “Adjusting
the volume in Windows 2000” on page 101.
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Chapter 7: Using Multimedia
Recording and playing audio
Use the following instructions to make an audio recording by speaking into a
microphone.
To make an audio recording:
1
Plug a microphone into the Microphone jack on your computer. For the
location of the Microphone jack, see “Left side” on page 3.
2
Click Start, All Programs, Accessories, Entertainment, then click Sound
Recorder. The Sound Recorder opens.
Rewind
Fast Forward
3
4
5
6
106
Click
Record
Play
Stop
(record), then speak into the microphone.
When you finish recording, click
(stop).
Click File, then click Save As. The Save As dialog box opens.
Name the recording, specify the location where you want to save the
recording, then click Save. The recording is saved.
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Recording and playing audio
To play an audio recording in Sound Recorder:
1
2
3
4
Open the Sound Recorder.
Click File, then click Open. The Open dialog box opens.
Click the file you want to play, then click Open.
Play the file by clicking
clicking (stop).
Help and
Support
(play), then stop playing the file by
For more information about making or playing an audio
recording in Windows XP, click Start, then click Help and
Support.
Type the keyword recording audio or playing audio in
the HelpSpot Search box
, then
click the arrow.
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Chapter 7: Using Multimedia
Playing audio and video files with
the Windows Media Player
The Windows Media Player can play several types of audio and video files,
including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information
about using the Windows Media Player, click Help.
To play a file using the Windows Media Player:
1
In Windows XP, click Start, All Programs, then click Windows Media Player.
The Windows Media Player opens.
- OR In Windows 2000, click Start, Programs, Accessories, Entertainment, then
click Windows Media Player. The Windows Media Player opens.
Video file
information
Video
screen
Play
Stop
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Playing audio and video files with the Windows Media Player
2
Click File, then click Open. The Open dialog box opens.
Important
3
4
If the menu bar does not appear, click the show menu
bar
button.
Click the file you want to play, then click Open.
Play the file by clicking
clicking (stop).
Help and
Support
(play), then stop playing the file by
For more information about playing audio and video using
the Windows Media Player in Windows XP, click Start, then
click Help and Support.
Type the keyword Media Player in the HelpSpot Search
box
, then click the arrow.
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Chapter 7: Using Multimedia
Using MusicMatch
Using MusicMatch™, you can:
■
Play music CDs
■
Create MP3 music files from your music CDs
■
Edit music track information
■
Use your music files to build a music library
■
Listen to Internet Radio
For more information on using MusicMatch, see its online help.
Playing CDs
You can use the MusicMatch program to play music CDs.
Important
110
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
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Using MusicMatch
To play a music CD in Windows XP:
1
Insert the music CD into the DVD or recordable CD drive on your
computer.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
The first time you insert a music CD, the Audio CD dialog box opens.
2
Click Play Audio CD using MUSICMATCH Jukebox, then click OK. MusicMatch
opens, the CD begins playing, and the names of the music tracks appear
in the playlist area.
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Chapter 7: Using Multimedia
To play a music CD in Windows 2000:
1
Double-click the musicmatch JUKEBOX icon on your desktop. MusicMatch
opens.
2
Insert the music CD into the DVD or recordable CD drive on your
computer.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
3
Click the CD tab in the MusicMatch window. The names of the music tracks
appear in the playlist area.
4
Click
(play).
Creating MP3 music files
Using MusicMatch, you can copy the tracks from a music CD to your computer’s
hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally
compressing high-fidelity music into compact files without noticeably
sacrificing quality. MP3 files end in the file extension .MP3.
Important
112
Some music CDs have copy protection software. You
cannot copy tracks from these CDs.
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Using MusicMatch
To create (rip) MP3 files:
1
Insert a music CD into your DVD or recordable CD drive.
Important
2
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH
Jukebox, then click OK. The MusicMatch window opens.
- OR If a dialog box does not open, click Start, All Programs, MusicMatch, then
click MusicMatch Jukebox. The MusicMatch window opens.
Record
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Chapter 7: Using Multimedia
3
Click the record button. The Recorder window opens.
REC
4
5
6
114
Track list
Click to clear the check box for any track you do not want to record (rip).
Click REC.
When a message appears that tells you the DVD or recordable CD drive
needs to be configured, click OK.
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Using MusicMatch
Editing track information
After you add a CD track as an MP3 file to your music library, you can edit
the track’s information.
To edit track information:
1
2
3
4
In MusicMatch, click My Library. The library window opens.
In the library window, right-click the file, then click Edit Track Tag(s). The
Edit Track Tag dialog box opens.
Enter information such as track title, lead artist, album, and genre.
Click OK. The new track information appears in the MusicMatch playlist,
music library, and recorder window.
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Chapter 7: Using Multimedia
Building a music library
Use MusicMatch to build a music library. You can organize your music tracks
by categories, find a track quickly by using the sort features, and add
information to a music file.
You can add music tracks to your music library by:
■
Creating MP3 files – When you create MP3 files from the tracks on your
music CD, MusicMatch automatically adds these files to your music library.
■
Dragging and Dropping – Drag and drop files from Windows Explorer
or your desktop to the music library.
■
Downloading files from the Internet – When you are connected to the
Internet, MP3 files that you download are automatically added to your
music library.
Caution
116
During the download process, MP3 files may become
corrupt. If you are having trouble listening to, or working
with, a downloaded file, try downloading the file again.
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Using MusicMatch
Changing the music library display settings
To change the music library display settings:
1
In MusicMatch, click Options, then click Settings. The Settings dialog box
opens.
2
Click the Music Library tab.
3
Click the categories that you want to display in the columns, then click OK.
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Chapter 7: Using Multimedia
Listening to Internet radio
To listen to an Internet radio station:
1
Connect to the Internet, then open MusicMatch.
2
Click Radio Stations. The Radio window opens.
3
To select one of the MusicMatch Internet radio stations, click one of the
Popular Stations. MusicMatch connects to the station and plays the audio.
- OR To play another Internet radio station, click Broadcast Stations, the
appropriate category in the Station Selector, the radio station, then
click (play). MusicMatch connects to the station and plays the audio.
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Using a recordable CD drive
Using advanced features
You can also use MusicMatch to create your own music CDs and to download
MP3 files to your portable MP3 player. For more information, see the
MusicMatch online help.
Using a recordable CD drive
You can use your recordable CD drive to create data CDs, music CDs, or copies
of CDs. For more information about your drive’s capabilities, see “Identifying
drive types” on page 94.
Creating data CDs
Use Roxio Easy CD Creator to create data CDs. Data CDs are ideal for backing
up important files such as tax records, letters, MP3s, digital movies, or photos.
For information on creating music CDs, see “Creating music CDs” on page 123.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Important
We recommend that you do not use your computer for
other tasks while creating CDs.
Important
If you record copyrighted material on a CD, you need
permission from the copyright owner. Otherwise, you may
be violating copyright law and be subject to payment of
damages and other remedies. If you are uncertain about
your rights, contact your legal advisor.
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Chapter 7: Using Multimedia
To create a data CD:
1
2
Insert a blank, writable CD into your recordable CD drive.
If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator,
then click OK. The Select a Project window opens.
- OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator,
then click Project Selector. The Select a Project window opens.
make a data CD dataCD project
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Using a recordable CD drive
3
Move your pointer over make a data CD, then click dataCD project. The Easy
CD Creator window opens.
Select Source Files
Source Pane
4
Add
Click the arrow button to open the Select Source Files list, then click the
drive or folder where the files you want to add to the writable CD are
located. If you do not see the folder you want, browse through the folders
in the Source pane.
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Chapter 7: Using Multimedia
5
Click the file you want to record (hold down the CTRL or SHIFT key when
you click to select multiple files) in the Source pane, then click Add.
record
6
After you have added all of your files, click record. The Record CD Setup
dialog box opens.
Start Recording
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Using a recordable CD drive
7
Click Start Recording.
Help and
Support
For more information about creating CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword creating CDs in the HelpSpot Search
box
, then click the arrow.
Creating music CDs
Use Roxio Easy CD Creator to create music CDs from other music CDs or MP3
files. For information on creating data CDs, see “Creating data CDs” on
page 119.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Important
We recommend that you do not use your computer for
other tasks while creating CDs.
Important
If you record copyrighted material on a CD, you need
permission from the copyright owner. Otherwise, you may
be violating copyright law and be subject to payment of
damages and other remedies. If you are uncertain about
your rights, contact your legal advisor.
Important
Some CDs have copy protection software. You cannot
create MP3 files from these CDs and you may not be able
to listen to these CDs on your computer.
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Chapter 7: Using Multimedia
To create music CDs:
1
Insert a blank, writable CD into your recordable CD drive.
Tips & Tricks
2
Most home and car stereos can read CD-R discs, but do
not read CD-RW discs. To make sure that the CD that you
create will play on home and car CD players, use a CD-R
disc.
If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator,
then click OK. The Select a Project window opens.
- OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator,
then click Project Selector. The Select a Project window opens.
make a music CD
124
musicCD project
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Using a recordable CD drive
3
Move your pointer over make a music CD, then click musicCD project. The
Easy CD Creator window opens.
Select Source Files
Source pane
4
Add
Click the arrow button to open the Select Source Files list, then click the
drive or folder where the music files that you want to add to the writable
CD are located. If you do not see the folder you want, browse through the
folders in the Source pane.
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Chapter 7: Using Multimedia
5
Click the file you want to record (hold down the CTRL or SHIFT key when
you click to select multiple files) in the Source pane, then click Add.
Tips & Tricks
You can add any combination of music tracks or MP3 files
to a music CD project. You can add up to 99 tracks and
files, or up to 650 MB (74-minute CD) or 700 MB
(80-minute CD) of tracks and files to a music CD project.
record
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Using a recordable CD drive
6
After you have added all of your tracks and files, click record. The Record
CD Setup dialog box opens.
Start Recording
7
Click Start Recording. When the recording is complete, you may see a Record
Complete dialog box. Select the appropriate option.
Help and
Support
For more information about creating CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword creating CDs in the HelpSpot Search
box
, then click the arrow.
Copying CDs
CD Copier can make backup copies of almost any type of CD.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Important
We recommend that you do not use your computer for
other tasks while creating a CD.
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Chapter 7: Using Multimedia
Important
If you record copyrighted material on a CD, you need
permission from the copyright owner. Otherwise, you may
be violating copyright law and be subject to payment of
damages and other remedies. If you are uncertain about
your rights, contact your legal advisor.
To copy a CD:
1
2
3
Insert the CD you want to copy into your recordable CD drive.
If a dialog box opens, click Take no action.
If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator,
then click OK. The Select a Project window opens.
- OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator,
then click Project Selector. The Select a Project window opens.
CD copier
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CD copier
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Using a recordable CD drive
4
Move your pointer over CD copier, then click CD copier. The CD Copier
window opens.
Copy
5
On the Source and Destination tab, click the arrow button to open the Copy
from list, then click the recordable drive.
6
Click the arrow button to open the Record to list, then click the recordable
drive.
7
Click Copy. CD Copier copies the information on the source CD to your
hard drive, prompts you to insert the blank CD, then copies the
information from the hard drive to the blank CD.
Help and
Support
For more information about copying CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword copying CDs in the HelpSpot Search
box
, then click the arrow.
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Chapter 7: Using Multimedia
Playing a DVD
A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data
capacity. Because of this increased capacity, full-length movies, several albums
of music, or several gigabytes of data can fit on a single disc. If your computer
has a DVD drive, you can play DVDs with the InterVideo DVD Player program
or Windows Media Player. For more information about playing DVDs, click Help
in the DVD player program.
To play a DVD:
1
Make sure that the speakers are turned on or headphones are plugged in
and that the volume is turned up.
2
3
Turn off your screen saver and standby timers.
To play a DVD using InterVideo DVD, click Start, All Programs, DVD, then
click DVD Player. The InterVideo DVD Player video screen and control panel
open.
-ORTo play a DVD using Windows Media Player in Windows XP, click Start,
All Programs, then click Windows Media Player. The Windows Media Player
opens.
- OR To play a DVD using Windows Media Player in Windows 2000, click Start,
Programs, Accessories, Entertainment, then click Windows Media Player. The
Windows Media Player opens.
Important
130
If the InterVideo DVD player is not on your Start menu, or
if Windows Media Player cannot play a DVD, you will need
to install the InterVideo DVD program. To install the
InterVideo program, insert the InterVideo DVD Software
disc into your DVD drive and follow the on-screen
instructions.
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Playing a DVD
4
Insert a DVD into the DVD drive, then click
Important
5
(play). The DVD plays.
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
To specifically control the DVD or adjust the volume, use the controls in
the DVD player. For more information on using the DVD player, see its
online help.
Help and
Support
For more information about playing DVDs in Windows XP,
click Start, then click Help and Support.
Type the keyword playing DVDs in the HelpSpot Search
box
, then click the arrow.
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Chapter 7: Using Multimedia
Capturing video
Pinnacle Expression is a video capture program that lets you capture and edit
full-motion video, single images, and audio through the IEEE 1394 (also known
as Firewire or i.Link) port.
To use Pinnacle Expression:
1
Connect one end of the IEEE 1394 cable to your external source, such as
a video camera, and connect the other end of the cable to the IEEE 1394
port
on the side of your notebook or the back of your docking
station. For the location of the IEEE 1394 jack, see “Left side” on page 3
and “Back” on page 22.
2
Click Start, All Programs, Pinnacle Expression, then click Pinnacle Expression.
The program starts.
Important
132
If Pinnacle Expression is not on your Start menu, install it
from the Pinnacle Expression CD. Insert the CD into your
DVD or recordable CD drive and follow the instructions in
the setup wizard. For more information on using Pinnacle
Expression, see its online help and the online guide
located on the program CD.
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Sending and
Receiving Faxes
8
Microsoft Fax lets you send and receive faxes using the
modem. Read this chapter to learn how to:
■
Install and configure Fax
■
Create and send a new fax
■
Set up a fax cover page template
■
Fax a document you scanned or created in another
program
■
Receive, view, and print a fax
Important
Your modem cable must be installed before
you can send and receive faxes. You cannot
use your standard telephone modem to
connect to the Internet while sending and
receiving faxes.
Help and
Support
For more information about sending and
receiving faxes in Windows XP, click Start,
then click Help and Support.
Type the keyword Fax in the HelpSpot
Search box
, then
click the arrow.
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Chapter 8: Sending and Receiving Faxes
Installing and configuring Fax
If you are using Windows XP, complete the following instructions for installing
and configuring Fax. If you are using Windows 2000, go to “Configuring Fax
in Windows 2000” on page 137.
Installing Fax in Windows XP
Microsoft Fax lets you send and receive faxes using your modem. When
Windows XP was originally installed on your computer, Fax was not installed.
You need to install Fax from your blue Operating System CD.
To install Fax:
1
2
Insert the blue Operating System CD in the DVD or recordable CD drive.
If the Welcome to Microsoft Windows XP dialog box opens, click Install
optional Windows components. The Windows Components Wizard opens.
-ORIf the Welcome to Microsoft Windows XP dialog box does not open, click
Start, then click Control Panel. The Control Panel window opens.
Click/Double-click Add and Remove Programs. The Add or Remove Programs
dialog box opens. Click Add/Remove Windows Components. The Windows
Components Wizard opens.
3
4
5
Click Fax Services, then click Next.
Click Finish to exit the Windows Components Wizard.
Click Exit to close the Welcome to Microsoft Windows XP dialog box.
-ORClick Close to close the Add or Remove Programs dialog box.
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Installing and configuring Fax
Configuring Fax in Windows XP
Before you send your first fax, you need to set up your user information. Your
fax cover sheets and fax headers contain this information, some of which is
required by law. The Fax Configuration Wizard opens the first time you try to
send a fax.
To configure Microsoft Fax:
1
Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Console. The Fax Configuration Wizard opens.
Important
The first time you run the Fax Configuration Wizard, you
may need to provide information in the Location
Information and the Phone and Modem Options dialog
boxes.
2
On the Welcome to Fax Configuration Wizard screen, click Next. The Sender
Information screen opens.
3
Enter the information about yourself that you want to appear on your fax
cover page, then click Next. The Select Device for Sending or Receiving Faxes
screen opens.
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Chapter 8: Sending and Receiving Faxes
4
Click the arrow to open the Please select the fax device list, then click the
modem you are using to send and receive faxes.
5
If you want the modem to automatically answer the telephone in order
to receive faxes, click the Enable Receive check box.
6
7
Click Next. The Transmitting Subscriber Identification (TSID) screen opens.
Enter the transmitting fax identifier information. This identifier
information is required by law. You can enter up to 20 characters in the
text box. We suggest using eight characters for your identifier name,
followed by 12 characters for your telephone number.
Important
8
9
136
Some fax machines cannot use special characters such
as hyphens. We suggest using spaces instead of hyphens
in telephone and fax numbers.
Click Next.
If you set up your computer to receive faxes, enter the receiving fax
identifier information, then click Next. This identifier information is
required by law and can be the same identifier that you entered in Step 7.
The Routing Options screen opens.
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Installing and configuring Fax
10
If you set up your computer to receive faxes, select a folder you want to
store receive faxes in and a printer you want to print received faxes on,
then click Next. The Configuration Summary screen opens.
11
Click Finish.
Configuring Fax in Windows 2000
Before you send your first fax, you need to set up your user information. Your
fax cover sheets and fax headers contain this information, some of which is
required by law.
To configure Microsoft Fax:
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
3
4
Double-click the Fax icon. The Fax Properties dialog box opens.
5
6
Click the Advanced Options tab.
7
8
9
Click the User Information tab.
Enter the information about yourself that you want to appear on the fax
cover page.
Click Open Fax Service Management Console. The Fax Service Management
window opens.
Click Devices in the left column.
Double-click the name of your modem. The Modem Properties dialog box
opens.
Click Enable send.
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Chapter 8: Sending and Receiving Faxes
10
Enter the transmitting fax identifier information. This identifier
information is required by law. You can enter up to 20 characters in the
text box. We suggest using eight characters for your identifier name,
followed by 12 characters for your telephone number.
Important
11
Some fax machines cannot use special characters such
as hyphens. We suggest using spaces instead of hyphens
in telephone and fax numbers
If you want to receive faxes, click Enable receive.
-ORIf you do not want to receive faxes, go to Step 14.
12
Enter the receiving fax identifier information. This identifier information
is required by law and can be the same identifier that you entered in
Step 10.
13
Click the Received Faxes tab and select a folder you want to store received
faxes in.
14
15
Click OK.
16
138
Click the X in the top-right corner to close the Fax Service Management
window.
Click OK.
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Sending a simple fax
Sending a simple fax
You can use the Send Fax Wizard to send a simple one-page fax to one or more
recipients.
To send a simple fax:
1
In Windows XP, click Start, All Programs, Accessories, Communications, Fax,
then click Send a Fax. The Send Fax Wizard opens.
- OR In Windows 2000, click Start, Programs, Accessories, Communications, Fax,
then click Send Cover Page Fax. The Send Fax Wizard opens.
2
On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient
Information screen opens.
3
4
Type the name and fax number of the recipient of your fax.
5
If you need to use the area code for your recipient, click Use dialing rules,
then type the full ten-digit fax number.
If you want to send your fax to more than one recipient, click Add and
enter the name and fax number of the next recipient.
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Chapter 8: Sending and Receiving Faxes
6
When you have entered all your recipients, click Next. The Preparing the
Cover Page screen opens.
7
Click the arrow to open the Cover page template, then click the cover page
template you want to use.
8
9
Type the subject text in the Subject line area.
Type the message text in the Note area, then click Next. The Schedule screen
opens.
10
Select when you want to send the fax and a priority for the fax, then click
Next. The Completing the Send Fax Wizard screen opens.
11
Click Finish.
Setting up your cover page
template
You can create your own cover page template that you can use in place of the
cover page templates that Microsoft Fax provides for you. To create a cover page
template, you use the Fax Cover Page Editor. On this template, you insert
information fields that automatically import values you enter in both the Send
Fax Wizard and the Fax Configuration Wizard (Windows XP) or Fax Properties
User Information tab (Windows 2000) when you send your fax.
To set up your fax cover page template:
1
In Windows XP, click Start, All Programs, Accessories, Communications, Fax,
then click Fax Cover Page Editor. The Cover Page-Fax Cover Page Editor
opens. If the Cover Page Editor Tips dialog box opens, click OK.
-ORIn Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens. Double-click the Fax icon. The Fax Properties dialog
box opens. Click the Cover Pages tab. Click New. The Cover Page-Fax Cover
Page Editor opens.
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Faxing from programs
2
If you want to include fields that are imported from either the Send Fax
Wizard or the Fax Configuration Wizard (such as To or From), add them
to the page by using the Insert menu, then move them to the appropriate
place on your template. You can also use the Insert menu to include
information that is automatically calculated (such as number of pages or
date and time sent).
3
If you want to include text that always appears on your cover page (such
as a letterhead or address), draw a box using the text box tool, type your
text inside of it, then move the box to the appropriate place on your
template.
4
If you want to include a logo that appears on your cover page, copy it to
the Windows clipboard, then paste it into the Cover Page Editor and move
it to the appropriate place on your template.
5
To save your cover page template, click File, then click Save As. The Save
As dialog box opens with your personal cover pages folder already in the
Save in list.
6
7
Type the new cover page template name.
Click Save.
Faxing from programs
To fax a document directly from most programs:
1
2
3
4
5
Open your document in the program it was created in.
Click File, then click Print. The Print dialog box opens.
Click the arrow button to open the Name list, then click the Fax printer.
Click Print or OK. The Send Fax Wizard opens.
Complete the wizard by following the instructions in “Sending a simple
fax” on page 139.
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Faxing a scanned document
To fax a document that you have scanned:
1
2
3
4
5
Scan the document using the program for your scanner.
With the scanned file open, click File, then click Print. The Print dialog box
opens.
Click the arrow button to open the Name list, then click the Fax printer.
Click Print or OK. The Send Fax Wizard opens.
Complete the wizard by following the instructions in “Sending a simple
fax” on page 139.
Receiving and viewing a fax
To receive and view a fax in Windows XP:
1
Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Console. The Fax Console opens. When the Fax Console is open, it detects
incoming faxes and stores them in the Inbox.
2
To view a fax, click Inbox, then double-click the fax you want to view. The
fax viewer opens, where you can view and print the fax.
To receive and view a fax in Windows 2000:
142
1
Click Start, Programs, Accessories, Communications, Fax, then click My Faxes.
The My Faxes folder opens.
2
To view a fax, double-click Received Faxes, then double-click the fax you
want to view. The fax viewer opens, where you can view and print the fax.
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Canceling a fax
Canceling a fax
You can cancel a fax that you have set up to send at a time in the future.
To cancel a fax that has not been sent in Windows XP:
1
If Fax is not open, click Start, All Programs, Accessories, Communications,
Fax, then click Fax Console. The Fax Console opens.
2
3
4
Click Outbox, then right-click the fax you want to cancel.
Click Delete.
Click Yes.
To cancel a fax that has not been sent in Windows 2000:
1
If Fax is not open, click Start, Programs, Accessories, Communications, Fax,
then click Fax Queue. The Fax Queue opens.
2
3
Right-click the fax you want to cancel.
Click Cancel.
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Automatically retry sending a fax
in Windows XP
You can set up Fax so it continues to try sending your fax if the receiving fax
machine is busy.
Important
Fax is automatically set up to retry three times at ten
minute intervals.
To automatically retry sending a fax:
1
2
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other Hardware.
Click View installed printers or fax printers. The Printers and Faxes window
opens.
-ORIf your Control Panel is in Classic View, double-click the Printers and Faxes
icon. The Printers and Faxes window opens.
3
4
5
6
144
Right-click Fax, then click Properties. The Fax Properties dialog box opens.
Click the Devices tab, then click Properties. The Modem dialog box opens.
Specify the number of retries and the amount of time between retries.
Click OK.
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Automatically cancelling a fax in Windows XP
Automatically cancelling a fax in
Windows XP
If your computer tried to send a fax and failed to connect to a fax machine,
you can automatically cancel a failed fax.
To automatically cancel a failed fax:
1
2
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other Hardware.
Click View installed printers or fax printers. The Printers and Faxes window
opens.
-ORIf your Control Panel is in Classic View, double-click the Printers and Faxes
icon. The Printers and Faxes window opens.
3
4
5
6
7
Right-click Fax, then click Properties. The Fax Properties dialog box opens.
Click the Devices tab, then click Properties. The Modem dialog box opens.
Click the Cleanup tab.
Click to select the Automatically delete failed faxes after check box and specify
the number of days.
Click OK.
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Managing Power
9
While your notebook is running on battery power, you
should manage power consumption to get the most use out
of the battery. Read this chapter to learn how to:
■
Check and recharge the battery
■
Recalibrate the battery
■
Change batteries
■
Extend the life of the battery by conserving battery
power and using alternate power sources
■
Change power-saving settings
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Monitoring the battery charge
Closely monitor the battery charge. When the battery charge gets low, change
the battery or connect to AC power immediately to prevent losing any unsaved
work.
Monitor the battery charge by:
■
Double-clicking the power cord icon
The Power Meter dialog box opens.
Important
in the taskbar.
If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button.
■
Pressing FN+STATUS to view the power status box, which opens in the
upper-left corner of the screen. The power status box shows the current
power source, the battery charge level, and the power management mode.
■
Looking at the battery charge indicator
■
LED green - battery is fully charged.
■
LED orange - battery is charging.
Important
■
148
or battery icon
:
This LED only lights up when your notebook is connected
to AC power. For the location of the battery charge
indicator, see “Status indicators” on page 35.
Waiting for a Low Battery warning message to appear.
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Recharging the battery
■
Pressing the battery meter button on the battery. The battery meter lights
indicate the percentage of battery charge remaining.
If your battery charge meter displays what looks like an inaccurate charge,
you may need to recalibrate the battery. For more information, see
“Recalibrating the battery” on page 150.
Recharging the battery
The battery recharges while it is installed and your notebook is connected to
AC power. While the battery is recharging, the battery charge indicator turns
orange and the power cord or battery icon in the taskbar has a lightning
bolt
.
Important
If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button.
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Chapter 9: Managing Power
Recalibrating the battery
If your notebook unexpectedly goes into Standby mode while you are using it
but the battery charge is not low, you may need to recalibrate your battery.
You should also recalibrate the battery periodically to maintain the accuracy
of the battery gauge.
To recalibrate the battery:
1
2
3
4
5
Disconnect the AC adapter
Turn on your notebook.
As soon as it starts and you see a startup screen, press F2. The BIOS Setup
utility opens.
Open the Power menu.
Highlight Smart Battery Calibration, then press ENTER. When prompted, start
the recalibration program.
Important
6
150
Do not interrupt the battery recalibration process. If
recalibration is interrupted, you must start the process over
again.
After the battery has been fully discharged and your notebook has turned
itself off, re-connect the AC adapter and fully recharge your battery.
Recharging may take several hours. After the battery finishes recharging,
the battery meter displays the accurate battery charge. If the battery meter
does not show an accurate charge, contact Gateway Technical Support.
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Changing batteries
Changing batteries
If your notebook is plugged into an AC outlet, you can change the battery while
your notebook is turned on. If your notebook is not plugged into an AC outlet
you must turn your notebook off while changing the batteries.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with a Gateway 200STM battery. Discard
used batteries according to the manufacturer’s
instructions.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.
To replace the battery:
1
If your notebook is on and is plugged into an AC outlet, go to Step 2.
-ORIf your notebook is on and is not plugged into an AC outlet, save your
work and turn off your notebook.
2
Close the LCD panel, undock your notebook if it is docked, and turn your
notebook over.
3
Slide the locking battery latch to the unlock position.
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Chapter 9: Managing Power
152
4
Slide and hold the remaining battery latch and slide the battery out of the
bay.
5
Slide a recharged battery into the bay. Make sure the battery is fully inserted
into the bay.
6
7
8
9
Slide the locking battery latch to the locked position.
Turn your notebook over.
Dock your notebook if you are using the docking station.
Open the LCD panel.
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Extending battery life
Extending battery life
Conserving battery power
While using the battery to power your notebook, conserve power by:
■
Dimming the display as low as is comfortable.
■
Removing PC Cards when you do not need them. Many PC Cards use a
small amount of power while inserted, even if they are not being used.
■
Modifying the power management settings for maximum power savings.
For more information, see “Changing power settings” on page 155.
■
Closing the LCD panel to turn off the display while you are not using your
notebook. The display stays off until you open the panel again.
■
Using Hibernate mode for maximum power savings while your notebook
is not in use. For more information, see “Activating and using Hibernate
mode” on page 159.
■
Using the DVD or recordable drive only when necessary. These drives use
a large amount of power.
■
Recharge the battery often, take an extra battery, and fully recharge the
batteries before traveling. For more information, see “Recharging the
battery” on page 149 and “Changing batteries” on page 151.
Using alternate power sources
To extend battery life, use alternate power sources whenever possible.
■
If traveling internationally, take electrical adapters. Save the battery for
times when you cannot use a power adapter. If you plan on taking your
AC power adapter, also take a single-plug surge protector.
■
If you will have access to an EmPower™ in-flight power receptacle or an
automobile cigarette lighter, use an airplane/automobile power adapter.
Save the battery for times when you cannot use a power adapter.
■
To find AC power outlets in airports, look for them next to support pillars,
in large areas such as boarding gates, and under banks of telephones.
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Chapter 9: Managing Power
Changing power modes
You can use the following power modes to lengthen the life of your notebook’s
battery:
■
Standby - while your notebook is in Standby, it switches to a low power
state where devices, such as the display and drives, turn off.
■
Hibernate - (also called save to disk) writes all current memory (RAM)
information to the hard drive, then turns your notebook completely off.
The next time you turn on your notebook, it reads the memory
information from the hard drive and opens the programs and documents
that were open when you activated Hibernate mode. For more information
on using Hibernate mode, see “Activating and using Hibernate mode” on
page 159.
Using power saving modes
Always save your work before using Standby mode. In Standby mode, your
notebook reduces or turns off the power to most devices except memory.
However, the information in memory is not saved to the hard drive. If power
is interrupted, the information is lost.
When in Hibernate mode, your computer saves all memory information to the
hard drive, then turns the power completely off.
If your computer
is...
...and you want to...
...then
On
Enter Standby mode
Press FN+STANDBY.
On
Enter Hibernate mode
(must be enabled)
In Windows XP, click Start, then click
Turn Off Computer. Press and hold SHIFT, then
click Hibernate.
- OR In Windows 2000, click Start, then click Shut
Down. Click the arrow button to open the What do
you want your computer to do list, then click
Hibernate. Click OK.
In Standby or
Hibernate mode
154
Exit Standby or
Hibernate mode
Press the power button.
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Changing power settings
Changing power settings
You can change the function of the power button, Standby system key, and
power-saving timers by changing power settings on your notebook.
You can customize power settings from the Windows Control Panel by selecting
power schemes, setting power alarms, adjusting advanced power settings, and
activating Hibernate mode.
Power schemes (groups of power settings) let you change power saving options
such as when the display or hard drive is automatically turned off. You can
select one of the defined power schemes or create a custom power scheme.
Alarms can alert you when the battery charge is low.
Advanced power settings let you assign different power saving modes to the power
button and Standby system key. You can also select which power saving mode
is activated when you close the LCD panel.
Changing the power scheme
To change the power scheme
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
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Chapter 9: Managing Power
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
3
Click the arrow button to open the Power Schemes list, then click the power
scheme you want.
- OR Set the timers, then save your custom power scheme by clicking Save As
and typing a name for the scheme.
4
Click OK.
Help and
Support
For more information about changing the power scheme
in Windows XP, click Start, then click Help and Support.
Type the keyword power scheme in the HelpSpot Search
box
, then click the arrow.
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Changing power settings
Changing alarm options
To change the alarm options:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
3
Click the Alarms tab.
4
5
Adjust the alarm settings.
Click OK.
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Chapter 9: Managing Power
Help and
Support
For more information about changing the alarm options in
Windows XP, click Start, then click Help and Support.
Type the keyword alarm options in the HelpSpot Search
box
, then click the arrow.
Changing advanced settings
To change advanced power management settings:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
158
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
3
Click the Advanced tab.
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Changing power settings
4
Click the arrow button to open a Power buttons list, then click the power
setting mode you want to use.
5
Click OK.
Help and
Support
For more information about changing the power
management settings in Windows XP, click Start, then
click Help and Support.
Type the keyword power management in the HelpSpot
Search box
, then click the arrow.
Activating and using Hibernate mode
To activate Hibernate mode:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
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Chapter 9: Managing Power
3
Click the Hibernate tab.
4
Click the Enable hibernation check box, then click Apply. Hibernate mode is
now an option you can select on the Advanced tab in the Power Options
Properties dialog box and in the Turn Off Computer or Shut Down Windows
dialog box.
To use Hibernate mode:
■
As an automatic power savings mode:
Open the Power Options Properties dialog box, then click the Power
Schemes tab. Click the arrow button to open a System hibernates list,
then click the time you want to use.
-OROpen the Power Options Properties dialog box, then click the Advanced
tab. Hibernate is now an option in the Power buttons lists.
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Changing power settings
■
As a manually-selected power savings mode:
In Windows XP, click Start, then click Turn Off Computer. Press and
hold SHIFT, then click Hibernate.
-ORIn Windows 2000, click Start, then click Shut Down. Click the arrow
button to open the What do you want your computer to do list, then
click Hibernate. Click OK.
Help and
Support
For more information about using Hibernate mode in
Windows XP, click Start, then click Help and Support.
Type the keyword hibernate in the HelpSpot Search box
, then click the arrow.
Changing SpeedStep settings
The processor installed in your notebook may use Intel® SpeedStep™
technology to conserve battery power. A SpeedStep-equipped processor can
change its operating speed according to the power source. Your notebook’s
default settings operate the processor at full speed while connected to AC power
and at reduced speed (which uses less power) while using battery power. If you
are using Windows XP, you can change the Intel SpeedStep settings in the BIOS
Setup utility. If you are using Windows 2000, you can change the SpeedStep
settings in Windows.
To change SpeedStep settings in Windows XP:
1
2
3
4
Turn on your notebook.
As soon as it starts and you see a startup screen, press F2. The BIOS Setup
utility opens.
Open the Power menu.
Highlight Power Savings, then change the value by pressing the F5 or F6
key.
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Chapter 9: Managing Power
5
6
Open the Exit menu, then highlight Exit Saving Changes and press ENTER.
Select Yes, then press ENTER.
To change SpeedStep settings in Windows 2000:
162
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
Double-click the Power Management icon. The Power Options Properties dialog
box opens.
3
Click the Intel SpeedStep technology tab.
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Changing power settings
4
5
Change any of the following settings:
■
To run the processor at full speed regardless of the power source, click
the arrow button to open the Running on batteries list, then click
Maximum Performance.
■
To run the processor at reduced speed (using less power) regardless of
the power source, click the arrow button to open the Plugged in list,
then click Battery Optimized Performance.
■
To turn off the SpeedStep technology control, click the Advanced tab,
click the Disable Intel SpeedStep technology control check box, then click
Apply.
■
To remove the SpeedStep icon from the taskbar, click the Advanced
tab, click the Remove icon from taskbar check box, then click Apply.
Click OK.
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Travel Tips
10
These tips can make traveling with your notebook more
convenient and trouble-free. Read this chapter to learn
about:
■
Using the modem
■
Using your radio frequency wireless connections
■
Transferring files
■
Protecting your notebook from loss and theft
■
Managing your notebook’s power efficiently
Tips & Tricks
To access the contents of this guide while you
are traveling, click Start, All Programs, then
click Gateway Utilities. You can also
download an electronic copy from
support.gateway.com/support/manlib/.
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Chapter 10: Travel Tips
Modem
■
Take a telephone cord to connect the modem to telephone jacks. If you
are traveling internationally, take telephone jack adapters or an acoustic
handset coupler.
■
Take a telephone line protector.
■
Take a telephone line tester to check for unsafe lines, especially if you are
traveling internationally.
■
Take remote access information with you so you can connect to your ISP
while outside of your usual calling area. A list of country dialing codes may
be especially useful if you are traveling internationally.
Radio frequency wireless
connections
166
■
Every country has different restrictions on the use of wireless devices. If
your notebook is equipped with a wireless device, check with the local
radio approval authorities prior to your trip for any restrictions on the use
of a wireless device in the destination country.
■
If your notebook came equipped with an internal embedded wireless
device, see “Safety, Regulatory, and Legal Information” on page 277 for
general wireless regulatory guidelines.
■
Wireless communication can interfere with equipment on commercial
aircraft. Current aviation regulations require wireless devices to be turned
off while traveling in an airplane. IEEE 802.11b (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are examples of
devices which use wireless to communicate. For instructions on how to
turn off your wireless device, see “Turning your wireless Ethernet on or
off” on page 199.
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Files
Files
■
Copy your working files from your desktop computer to your notebook
before you travel.
■
If you need to access your desktop computer files from your notebook
while traveling, set up your desktop computer for remote access. Contact
your network administrator for more information about remote access.
■
Take extra diskettes or writable CDs for transferring files between
computers and backing up files.
Security
■
Get a locking cable for your notebook so you can attach a cable lock and
leave your notebook in your hotel room while you are away.
■
Always keep your notebook with you while waiting in airports, train
stations, or bus terminals. Be ready to claim your notebook as soon as it
passes through the x-ray machine in security checkpoints.
■
Write down your notebook model number and serial number (see
“Identifying your model” on page 10) in case of theft or loss, and keep the
information in a safe place. Also, tape your business card or an address
label to your notebook and accessories.
■
Whoever sits next to you or behind you can see your notebook display.
Avoid working with confidential files until you can be sure of privacy.
■
Use a startup password to restrict access to your notebook.
Important
Use a password that you can remember, but that is difficult
for someone else to guess. The password feature is very
secure, with no easy way to recover a forgotten password.
If you forget your password, you must return your notebook
to Gateway for service. Call Gateway Technical Support for
instructions.
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Chapter 10: Travel Tips
To create a startup password:
1
Restart your notebook. As soon as you see a startup screen, press F2.
The BIOS Setup utility opens.
2
Open the Security menu, highlight Set Supervisor Password, then
press ENTER and follow the instructions. You must set the supervisor
password in order to set the user (startup) password.
3
Highlight Set User Password, then press ENTER and follow the
instructions. This is the password you need to enter at startup.
4
5
6
Highlight Password on boot and press ENTER.
Highlight Enabled, then press ENTER.
To exit the BIOS Setup utility, open the Exit menu, then select
Exit Saving Changes. When you start your computer, you are
prompted to enter the user password you set in Step 3.
Power
168
■
Take your AC power adapter to recharge the battery. If you are traveling
internationally, take power plug adapters.
■
Take a portable surge protector to protect your notebook from power
surges.
■
To get the best performance from your notebook, avoid using the battery
whenever possible, monitor the battery charge, and use the most efficient
power management settings.
■
For information on conserving battery power, see “Conserving battery
power” on page 153.
■
For information on using alternate power sources, see “Using alternate
power sources” on page 153.
■
For information on monitoring the battery charge, see “Monitoring
the battery charge” on page 148.
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Additional tips
Additional tips
■
If you plan to use several USB peripheral devices, take a portable USB hub
to provide additional USB ports.
■
Take a network cable if you need to connect to a network. Some hotels
provide Internet connectivity only through their networks.
■
Take your System Restoration CDs in case you need to install an additional
driver or software.
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Customizing
Your Computer
11
This chapter provides information about customizing your
computer by changing settings in Windows. Read this
chapter to learn how to:
■
Change screen and display settings
■
Change the background and screen saver
■
Adjust the touchpad settings
■
Add, change, and switch user accounts in Windows XP
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Adjusting the screen and desktop
settings
Adjusting the color depth and screen area are two of the most basic display
settings you may need to change. You can also adjust settings such as the screen
background and screen saver.
Adjusting the color depth
Color depth is the number of colors your screen displays. Various image types
require various color depths for optimum appearance. For example, simple color
drawings may appear adequately in 256 colors while color photographs need
millions of colors to be displayed with optimum quality.
Windows lets you choose from several color depth settings. We recommend that
you use the 32-bit True Color setting at all times.
If the color in your images seems “false” or “jumpy,” especially after you have
played a game or run a video-intensive program, check the color depth setting
and return it to 32-bit True Color, if necessary.
To change the color depth:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Appearance
and Themes.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
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Click/Double-click the Display icon. The Display Properties dialog box opens.
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Adjusting the screen and desktop settings
3
Click the Settings tab.
4
Click the arrow button to open the Color quality or Colors list, then click
the color depth you want.
5
To save your changes in Windows XP, click OK, then click Yes.
- OR To save your changes in Windows 2000, click OK, then click OK again.
Help and
Support
For more information about adjusting display settings in
Windows XP, click Start, then click Help and Support.
Type the keyword changing display settings in the
HelpSpot Search box
, then click
the arrow.
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Adjusting the screen resolution
You can increase the screen resolution to fit more icons on your desktop, or
you can decrease the resolution to make reading the display easier. The higher
the resolution, the smaller individual components of the screen (such as icons
and menu bars) appear.
To adjust the screen resolution:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Appearance and Themes.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
174
2
3
Click/Double-click the Display icon. The Display Properties dialog box opens.
4
Drag the Screen resolution or Screen area slider to the size you prefer.
Click the Settings tab.
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Adjusting the screen and desktop settings
5
To save your changes in Windows XP, click OK, then click Yes.
- OR To save your changes in Windows 2000, click OK, then click OK again.
Help and
Support
For more information about adjusting screen resolution in
Windows XP, click Start, then click Help and Support.
Type the keyword changing screen resolution in the
HelpSpot Search box
, then click
the arrow.
Changing the colors on your Windows
desktop
You can change the colors of Windows desktop items, such as the background
color and dialog box title bars.
To change desktop colors in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Appearance and Themes.
2
Click/Double-click the Display icon. The Display Properties dialog box opens.
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3
Click the Appearance tab.
4
Click the arrow button to open the Color scheme list, click the color scheme
you want, then click OK. The new colors appear on your desktop.
- OR If you want to create a new color scheme as part of a desktop theme:
176
a
b
Click Advanced. The Advanced Appearance dialog box opens.
c
d
e
Change the color or font settings for the item.
Click the arrow button to open the Item list, then click the item you
want to change.
Click OK, then click the Themes tab.
Click Save As, type a name for the new theme, then click OK twice.
The new colors appear on your desktop.
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Adjusting the screen and desktop settings
To change desktop colors in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
3
Double-click the Display icon. The Display Properties dialog box opens.
4
If you want to apply one of Windows’ color schemes, click the arrow button
to open the Scheme list, click the scheme you want, then click OK. The
new scheme appears on your desktop.
Click the Appearance tab.
- OR If you want to create a new color scheme:
a
Click the arrow button to open the Item list, then click the item you
want to change.
b
c
d
Change the color or font settings for the item.
Click Save As, type a name for the new scheme, then click OK.
Click OK again. The new colors appears on your desktop.
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Changing the desktop background
In Windows XP, you can change the Windows desktop background picture.
Windows provides several backgrounds, or you can use pictures that you have
created or retrieved from other sources.
In Windows 2000, you can change the Windows desktop background to a
picture or an HTML document. Windows provides several background pictures.
You can also use pictures or HTML documents that you have created or retrieved
from other sources.
To change the desktop background in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Appearance and Themes.
2
3
Click/Double-click the Display icon. The Display Properties dialog box opens.
4
Click a background picture in the Background list.
Click the Desktop tab.
- OR Click Browse to select a background picture from another location.
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Adjusting the screen and desktop settings
5
If you want the picture you chose to cover the entire screen, click the arrow
button to open the Position list, then click Stretch or Tile.
6
If the picture you chose does not cover the entire screen and you did not
choose to stretch or tile the image in Step 5, you can change the solid color
behind the picture by clicking the arrow button to open the Color list, then
clicking a color.
7
Click OK.
Help and
Support
For more information about changing the desktop
background in Windows XP, click Start, then click Help
and Support.
Type the keyword changing desktop background in the
HelpSpot Search box
, then click
the arrow.
To change the desktop background in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
Double-click the Display icon. The Display Properties dialog box opens.
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3
4
Click the Background tab.
Click a background picture in the Select a background picture or HTML
document as Wallpaper list.
- OR Click Browse to select a background picture from another location.
180
5
If you want the picture you chose to cover the entire screen, click the arrow
button to open the Picture Display list, then click Tile.
6
If the picture you chose does not cover the entire screen and you did not
choose to tile the image in Step 5, you can change the solid color behind
the picture by clicking Pattern, clicking a pattern in the Pattern list, then
clicking OK.
7
Click OK.
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Adjusting the screen and desktop settings
Selecting a screen saver
You can use a screen saver to keep others from viewing your display while you
are away from your computer. Windows supplies a variety of screen savers that
you can choose from, and many more are available from the Internet and as
commercial products.
To select a screen saver:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Appearance and Themes.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
3
Click/Double-click the Display icon. The Display Properties dialog box opens.
Click the Screen Saver tab.
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4
Click the arrow button to open the Screen Saver list, then click the screen
saver you want. Windows previews the screen saver.
5
If you want to customize the screen saver, click Settings, then make your
changes. If the Settings button is not available, you cannot customize the
screen saver you selected.
6
In Windows XP, if you want to display the Welcome (Login) screen
whenever you exit the screen saver, click the On resume, display Welcome
screen check box.
7
If you want to change the time before the screen saver is activated, click
the up or down arrows next to the Wait box.
8
Click OK.
Help and
Support
For more information about selecting a screen saver in
Windows XP, click Start, then click Help and Support.
Type the keyword screen savers in the HelpSpot Search
box
, then click the arrow.
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Changing the touchpad settings
Changing the touchpad settings
You can adjust the double-click speed, pointer speed, left-hand or right-hand
configuration, and other touchpad settings.
To change your touchpad settings:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Mouse icon. The Mouse Properties dialog box opens.
3
4
Click one of the tabs to change your touchpad settings.
Click OK to save changes.
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Adding and modifying user
accounts
In Windows XP, you can create and customize a user account for each person
who uses your computer. You can also switch (change) user accounts without
turning off your computer.
User account tips
■
If you want to create an account for someone, but you do not want that
user to have full access to your computer, be sure to make that account
limited. Remember that limited accounts may not be able to install some
older programs.
■
If a program or peripheral device is installed in one account, it may not
be available in other accounts. If this happens, install the program or
device in the accounts that need it.
■
Files created in one account are not accessible from other accounts unless
the files are stored in the Shared Documents folder. The Shared Documents
folder is accessible from all accounts on that computer and from other
computers on the network.
To add, delete, or modify user accounts in Windows XP:
1
2
3
Click Start, then click Control Panel.
Click/Double-click the User Accounts icon. The User Accounts window
opens.
Follow the on-screen instructions to add, delete, or modify a user account.
Help and
Support
For more information about user accounts in Windows XP,
click Start, then click Help and Support.
Type the keyword user accounts in the HelpSpot Search
box
, then click the arrow.
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Adding and modifying user accounts
To switch user accounts in Windows XP:
1
Click Start, then click Log Off. The Log Off Windows dialog box opens.
2
3
Click Switch User. The Windows Welcome screen opens.
Click the user account that you want to use. When you switch between
user accounts, any programs that were running for the previous user
continue to run.
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Networking Your
Computer
12
Connecting your home, small office, or home office
computers lets you share drives, printers, and a single
Internet connection among the connected computers.
Read this chapter to learn about:
■
Benefits of using a network in your home, small office,
or home office
■
Types of network connections
■
Purchasing additional network equipment
■
Installing and configuring your notebook for Ethernet
networking
■
Turning wireless Ethernet on and off
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Benefits of networking
A network lets you:
■
Share a single Internet connection
■
Share computer drives
■
Share peripheral devices
■
Stream audio and video files
■
Play multi-player games
Sharing a single Internet connection
Each computer that is connected to the network can share the same broadband
connection or modem and telephone line and access the Internet at the same
time. This saves on the cost of installing another telephone line for your second
computer and paying for a second Internet service provider (ISP) account.
Help and
Support
For more information about sharing an Internet connection
in Windows XP, click Start, then click Help and Support.
Type the keyword internet sharing in the HelpSpot
Search box
, then click the arrow.
Sharing drives
With a network, you can copy files from computer to computer by copying
and pasting or dragging and dropping. You will no longer waste your time
transferring files by using diskettes. In addition, you can map a drive on a
networked computer to another computer, and access the files as if they were
located on the hard drive of the computer you are using.
Help and
Support
For more information about sharing network drives in
Windows XP, click Start, then click Help and Support.
Type the keyword sharing network drives in the
HelpSpot Search box
, then click
the arrow.
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Benefits of networking
Sharing peripheral devices
Each computer that is connected to the network can share the same peripheral
devices, such as a printer. Select print from the computer you are currently using
and your file is automatically printed on your printer no matter where it is
located on your network.
Help and
Support
For more information about sharing network devices in
Windows XP, click Start, then click Help and Support.
Type the keyword sharing in the HelpSpot Search box
, then click the arrow.
Streaming audio and video files
With a network, you can store audio files (such as the popular .MP3 files) and
video files on any networked computer, then play them on any of the other
computers or devices connected to your network. This process is called
streaming.
Help and
Support
For more information about streaming files in Windows XP,
click Start, then click Help and Support.
Type the keyword streaming in the HelpSpot Search box
, then click the arrow.
Playing multi-player games
With a home network, you can play multi-player games. Load a game like
Microsoft Midtown Madness 2 on your computers, and in minutes, you and your
friends can race in competing cars through the streets of San Francisco.
Help and
Support
For more information about playing multi-player games in
Windows XP, click Start, then click Help and Support.
Type the keyword games or network games in the
HelpSpot Search box
, then click
the arrow.
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Chapter 12: Networking Your Computer
Selecting a network connection
The biggest decision you need to make when creating your network is what
type of connection you will use. Gateway supports both wired and wireless
Ethernet (IEEE 802.11a or IEEE 802.11b) networks. Use the following criteria
as a guide when selecting a network connection.
Wired Ethernet network
Create a wired Ethernet network if:
■
You are building a new home or your existing home already has Ethernet
cable installed in each room that has a device you want to connect
■
You are creating a network in an office or business where network speed
is more important than moving about with your computer
■
Your computer has an Ethernet jack for connecting to the network
Wireless Ethernet network
Create a wireless Ethernet network if:
■
You are looking for an alternative to installing cable for connectivity
■
The ability to move about with your computer is as important as network
speed
■
Your computer has wireless Ethernet for networking
Help and
Support
For more information about selecting network connections
in Windows XP, click Start, then click Help and Support.
Type the keyword networks or network types in the
HelpSpot Search box
, then click
the arrow.
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Using a wired Ethernet network
Using a wired Ethernet network
A wired Ethernet network consists of two or more computers connected
together through an Ethernet cable. This connection type is commonly used
in offices around the world and can be used to build computer networks in
the home.
Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is available at three different speeds. Standard Ethernet runs at
10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at
1000 Mbps. Most home networks are built using Standard or Fast Ethernet
components. Business networks are typically built using Fast or Gigabit Ethernet
components.
To create a wired Ethernet network, you or your electrician must:
■
Install special Ethernet cables in your home or office
Important
Check local code requirements before installing Ethernet
cable or other wiring in your home or office. Your
municipality may require you to obtain a permit and hire
a licensed installer.
■
Install an Ethernet card in each of your desktop computers (if your
computers do not already have built-in Ethernet jacks)
■
Install an Ethernet PC Card in each of your notebooks (if your notebooks
do not already have built-in Ethernet jacks)
■
Install an Ethernet router, switch, or hub
Tips & Tricks
If you are connecting just two computers, you can eliminate
the router, switch, or hub and use a special crossover
cable.
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Example wired Ethernet network
The following is an example of a wired Ethernet network. The network is made
up of a router, a cable or DSL modem, your computers, and cables connecting
each of these components. The router is the central control point for the
network. Attached to the router are all of your computers or Ethernet-ready
devices. Also connected to the router is a cable or DSL modem that provides
access to the Internet.
Cable/DSL modem
Router,
switch,
or hub
Tips & Tricks
192
To add the ability to access a wireless Ethernet network
to your wired Ethernet network, connect an access point
to the router, switch, or hub. For more information about
accessing a wireless Ethernet, see “Using a wireless
Ethernet network” on page 194.
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Using a wired Ethernet network
Equipment you need for a wired Ethernet
network
For a wired Ethernet network you need:
■
An Ethernet jack on each desktop computer and notebook.
- OR
An Ethernet card installed in each desktop computer.
- OR An Ethernet PC Card installed in each notebook.
■
An Ethernet router. Select a router that gives you the following features:
■
A jack for connecting to a cable or DSL modem.
■
The ability to assign IP addresses to your networked computers
dynamically. This prevents intruders from seeing the computers over
the Internet.
■
A built-in firewall to protect the computers on your network from
intruders trying to access your data over the Internet.
■
Built-in switching (with enough ports for all computers and devices
on the network) so you will not have to purchase a hub or switch.
■
If you did not purchase a router that includes built-in switching or if the
router does not have enough ports to attach all your computers, an
Ethernet hub or switch with enough ports for all computers and devices
in the network.
■
Ethernet cable going from each computer to the router, hub, or switch.
Important
For best results, all Ethernet components should be either
standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or
10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000).
A mixture of components rated at different speeds will
result in your network running at the speed of the slowest
rated component.
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Using a wireless Ethernet network
A wireless Ethernet network is ideal for creating a home or office network or
adding mobility to an existing wired Ethernet.
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a and IEEE 802.11b
communication devices are examples of devices that
provide wireless communication. For instructions to turn
wireless Ethernet on and off, see “Turning your wireless
Ethernet on or off” on page 199.
Important
If your notebook came equipped with an internal radio
frequency wireless device, see “Safety, Regulatory, and
Legal Information” on page 277 for general wireless
regulatory and safety guidelines. To find out if your
notebook has an internal wireless device, check the label
(see “Identifying your model” on page 10).
A wireless Ethernet network allows you the freedom to move about your home
or office with your notebook. For example, you can take your notebook from
your home office to your patio without having an Ethernet jack available.
Wireless Ethernet is available at two different speeds. 802.11a wireless Ethernet
runs at speeds up to 54 Mbps, or about half the speed of Fast Ethernet. 802.11b
wireless Ethernet runs at speeds up to 11 Mbps, or approximately the same
speed as standard wired Ethernet.
Important
The speed of a wireless network is related to signal
strength. Signal strength is affected by the distance
between your wireless network devices, by radio
interference, and by interference from natural obstructions
such as walls, floors, and doors.
The two most common types of wireless Ethernet networks are access point
and peer-to-peer.
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Using a wireless Ethernet network
Example access point wireless Ethernet
network
By using an access point, you can join a wireless Ethernet network and access
a wired Ethernet network. An access point also lets you access the Internet.
The following is an example of an access point wireless Ethernet network. The
network is made up of an access point, a cable or DSL modem, and your
computers. The access point is the central control point for the network.
Attached to the access point is the cable or DSL modem that provides access
to the Internet. Each of the computers or Ethernet-ready devices communicate
with the access point using radio waves. If your computer does not have built-in
wireless Ethernet capabilities, you need to add a wireless PCI card (desktop),
PC card (notebook), or USB adapter.
Cable/DSL modem
Access point
USB wireless
adapter
Tips & Tricks
If you want to access a wireless Ethernet network from
your wired Ethernet network, connect an access point to
the router, switch, or hub. For more information about
accessing a wired Ethernet, see “Using a wired Ethernet
network” on page 191.
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Equipment you need for an access point
wireless Ethernet network
For an access point wireless Ethernet network you need:
■
A wireless Ethernet PCI card installed in each desktop computer
- OR A wireless Ethernet USB adapter attached to each desktop or notebook
computer
- OR A notebook with wireless Ethernet built-in
- OR A wireless Ethernet PC Card installed in each notebook that does not have
wireless Ethernet built-in
■
A wireless Ethernet access point to connect your wireless Ethernet network
to the Internet or a wired Ethernet network
Important
196
IEEE 802.11a and IEEE 802.11b use different radio
frequencies. All wireless Ethernet components should use
the same frequency. Some wireless devices can broadcast
and receive signals on both frequencies. A combination of
IEEE 802.11a and IEEE 802.11b components will not work.
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Using a wireless Ethernet network
Example peer-to-peer wireless Ethernet
network
Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are
setting up or joining a temporary computer-to-computer network. This type of
network does not include access into a wired network or the Internet. You can
create this type of network to quickly move files from one computer to another.
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Equipment you need for a peer-to-peer
wireless Ethernet network
For a peer-to-peer wireless Ethernet network you need:
A wireless Ethernet PCI card installed in each desktop computer
- OR A wireless Ethernet USB adapter attached to each desktop or notebook
computer
- OR A notebook with wireless Ethernet built-in
- OR A wireless Ethernet PC Card installed in each notebook that does not have
wireless Ethernet built-in
For more information
For more information about purchasing equipment for your home or office
Ethernet network, discuss your particular needs with your Gateway store
representative. In addition, several books and Internet sites are dedicated to
networking. See these sources for more information about networking your
home or office with wired or wireless Ethernet.
Help and
Support
For more information about networking in Windows XP,
click Start, then click Help and Support.
Type the keyword networking in the HelpSpot Search
box
, then click the arrow.
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Using your notebook on a network
Using your notebook on a network
Installing and configuring your notebook for
Ethernet networking
A guide in .PDF format has been included on your hard drive that provides
instructions for installing and configuring both wired and wireless Ethernet
networking on your notebook. To access this guide, click Start, All Programs,
then click Gateway Utilities.
Turning your wireless Ethernet on or off
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a and IEEE 802.11b
communication devices are examples of devices that
provide wireless communication.
To turn wireless Ethernet on or off in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Network and Internet Connections.
The Network and Internet Connections window opens.
2
Click/Double-click Network Connections. The Network Connections window
opens.
3
Right-click Wireless Network Connection, then click Enable to turn on
wireless Ethernet or click Disable to turn off wireless Ethernet.
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To turn wireless Ethernet on or off in Windows 2000:
200
1
Right-click the ORiNOCO Client Manager icon
ORiNOCO Wireless LAN menu opens.
2
Click Enable Radio to turn on wireless Ethernet or click Disable Radio to turn
off wireless Ethernet.
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on the taskbar. The
Moving from Your
Old Computer
13
If your new computer is replacing an old computer, you may
have personal data files, Internet settings, a printer or other
peripheral devices, and other unique computer settings that
you want to move from your old computer to your new one.
Read this chapter to learn about:
■
Using the Windows XP Files and Settings Transfer
Wizard
■
Transferring files
■
Transferring Internet settings
■
Installing your old printer or scanner
■
Installing your old programs
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Using the Windows XP Files and
Settings Transfer Wizard
If your new computer is running Windows XP, you can move your data files
and personal settings, such as display, Internet, and e-mail settings, from your
old computer to your new one by using the Files and Settings Transfer Wizard.
The wizard also moves specific files or entire folders, such as My Documents,
My Pictures, and Favorites.
To open the Files and Settings Transfer Wizard:
■
Click Start, All Programs, Accessories, System Tools, then click Files and
Settings Transfer Wizard.
Help and
Support
For more information about using the Files and Settings
Transfer Wizard in Windows XP, click Start, then click Help
and Support.
Type the keyword using transfer wizard in the HelpSpot
Search box
, then click the arrow.
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Transferring files
Transferring files
You can manually transfer your personal data files by copying them to
removable media, such as a diskette, writable CD, or Zip disk, or by using a
home network. For more information, see “Using a recordable CD drive” on
page 119, “Connecting to a wired Ethernet network” on page 47, and
“Networking Your Computer” on page 187.
Finding your files
Many programs automatically save your personal data files in the
My Documents folder. Look in your old computer’s My Documents folder for
personal data files. Use Windows Find or Search to locate other personal data
files. For more information, see “To find files using Find or Search:” on page 204,
or see “Searching for files” on page 72.
To find files in the My Documents folder:
1
In Windows XP, click Start, then click My Documents. The My Documents
window opens and displays many of your saved personal data files. Go to
Step 4.
- OR In Windows 98, Windows Me, or Windows 2000, double-click the
My Computer icon on the desktop. Go to the next step.
2
3
4
Double-click the C:\ drive icon.
Double-click the My Documents folder. The My Documents window opens
and displays many of your saved personal data files.
Copy your personal data files to removable media or to another computer
on your network.
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You can often identify different data file types by looking at the file’s extension
(the part of the file name following the last period). For example, a document
file might have a .DOC extension and a spreadsheet file might have an .XLS
extension.
File type
File usually ends in...
Documents
.DOC, .TXT, .RTF, .HTM, .HTML, .DOT
Spreadsheets
.XLS, .XLT, .TXT
Pictures
.JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS
Movies
.MPEG, .MPG, .AVI, .GIF, .MOV
Sound and Music
.WAV, .CDA, .MP3, .MID, .MIDI, .WMA
To find files using Find or Search:
1
In Windows XP, click Start, then click Search. The Search Results window
opens.
- OR In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search,
then click For Files or Folders. The Search Results window opens.
2
Use Windows Find or Search to locate data files by file name or file type.
For help on finding files, click Help, then click Help and Support Center or
Help Topics. For more information, see “Searching for files” on page 72.
Help and
Support
For more information about finding files in Windows XP,
click Start, then click Help and Support.
Type the keyword searching for files in the HelpSpot
Search box
, click the arrow, then
click the Full-text Search Matches button.
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Transferring Internet settings
Transferring Internet settings
You can use different methods to transfer your Internet account from your old
computer to your new one.
Setting up your ISP
■
If your current Internet service provider (ISP) software came preinstalled
on your new computer, run that setup program. If it asks to set up a new
account or an existing one, choose to set up an existing account.
■
If your current ISP software is not preinstalled on your new computer,
locate the original Internet setup program provided by your local ISP, or
contact your ISP to see if they have an updated version of their software,
and install it on your new computer.
■
If you use MSN as your ISP, or if you know your ISP settings, use the
Windows Internet Connection Wizard.
To use the Internet Connection Wizard:
1
Click Start, All Programs, Accessories, Communications, then click New
Connection Wizard. The New Connection wizard opens.
2
Configure your Internet settings by following the on-screen instructions.
Help and
Support
For more information about setting up an Internet
connection in Windows XP, click Start, then click Help and
Support.
Type the keyword Internet connection in the HelpSpot
Search box
, then click the arrow.
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Chapter 13: Moving from Your Old Computer
Transferring your e-mail and address book
See your old e-mail program’s online help for information on exporting and
importing e-mail messages and the address book. You can often export all of
your old e-mail messages or address book to a diskette, then import them from
the diskette into your new computer’s e-mail program. Alternatively, you may
want to consider printing the old information or using your old computer to
send the e-mail messages to yourself, then using your new computer to retrieve
the e-mail messages.
Transferring your Internet shortcuts
You can export and import your old Netscape Navigator bookmarks or Microsoft
Internet Explorer favorites. For more information, see your Internet browser
program’s online help.
Installing your old printer or
scanner
Windows may have built-in support for older printers, scanners, or other
peripheral devices. This means you do not need any additional software. Newer
devices, however, usually require your original software installation CDs or
diskettes.
If you have trouble after you install the software for your old devices, you can
use System Restore to restore your computer’s previous settings.
Help and
Support
For information about restoring your computer’s previous
settings in Windows XP, click Start, then click Help and
Support.
Type the keyword System Restore in the HelpSpot Search
box
, then click the arrow.
Installing a USB printer or scanner
USB devices may have special installation instructions. See your USB device’s
installation guide.
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Installing your old printer or scanner
Installing a parallel port printer
You can usually install parallel port printers by following these steps.
To install your old printer:
1
2
3
4
Shut down and turn off your computer.
Connect your parallel port printer.
Turn on your printer, then turn on your computer.
If Windows detects your printer, install your printer by following the
on-screen instructions. You are finished.
- OR If Windows does not detect the printer, go to the next step.
5
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
6
Click/Double-click the Printers and Faxes or Printers icon, then click Add a
printer or Add Printer. The Add Printer wizard opens.
7
Install your printer by following the on-screen instructions.
Help and
Support
For more information about installing a printer in
Windows XP, click Start, then click Help and Support.
Type the keyword installing a printer in the HelpSpot
Search box
, then click the arrow.
See your peripheral device’s user guide for installation information and tips.
Because most installation software is periodically updated, you should also
check the manufacturer’s Web site for software updates.
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Chapter 13: Moving from Your Old Computer
Installing your old programs
You probably use some programs that did not come installed on your new
computer, such as personal finance software, graphics programs, or games.
Spend some time going through your old computer’s Start and Programs menus,
making note of any programs you want to install on your new computer. Locate
your original program installation CDs and installation guides. Your original
CDs and guides should contain any serial numbers or product ID keys that may
be required for program installation and registration. Remember to check the
publisher’s Web site for important program updates.
Tips & Tricks
If your new computer comes with a newer version of a
program, it is usually better to use the newer version than
to reinstall the old one.
If you have trouble after installing your old programs, you can restore your
computer’s previous settings using System Restore.
Help and
Support
For more information about restoring your computer’s
previous settings in Windows XP, click Start, then click
Help and Support.
Type the keyword System Restore in the HelpSpot Search
box
, then click the arrow.
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Maintaining
Your Computer
14
This chapter provides basic information about maintaining
your computer hardware and software. Read this chapter to
learn how to:
■
Care for your computer
■
Create an emergency startup diskette
■
Protect your computer from viruses
■
Manage hard drive space
■
Back up files
■
Clean your computer
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Chapter 14: Maintaining Your Computer
Caring for your computer
To extend the life of your system:
■
Be careful not to bump or drop your computer, and do not put any objects
on top of it. The case, although strong, is not made to support extra weight.
■
When transporting your computer, we recommend that you put it in a
carrying case.
■
Keep diskettes, modular drives, and your computer away from magnetic
fields. Magnetic fields can erase data on both diskettes and hard drives.
■
Never turn off your computer when the hard drive light is on because data
on the hard drive could be lost or corrupted.
■
Avoid subjecting your computer to extreme temperature changes. The case
and LCD panel can become brittle and easy to break in cold temperatures
and can melt or warp in high temperatures. Damage due to either extreme
is not covered by your warranty. As a general rule, your computer is safest
at temperatures that are comfortable for you.
■
Keep all liquids away from your computer. When spilled onto computer
components, almost any liquid can result in extremely expensive repairs
that are not covered under your warranty.
■
Avoid dusty or dirty work environments. Dust and dirt can clog the
internal mechanisms.
Use the following table to set up a regular maintenance schedule.
Maintenance task
Create an emergency diskette
Check for viruses
Immediately
after purchase
Monthly
When needed
X
See...
page 212
X
Manage hard drive space
X
page 214
X
page 217
Clean up hard drives
X
X
page 218
Scan hard drive for errors
X
X
page 219
Defragment hard drive
X
X
page 221
Back up files
X
X
page 223
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Caring for your computer
Maintenance task
Immediately
after purchase
Monthly
When needed
See...
Recalibrate the battery
X
page 150
Clean computer case
X
page 226
Clean keyboard
X
page 227
Clean computer screen
X
page 227
Clean mouse
X
page 227
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Chapter 14: Maintaining Your Computer
Creating an emergency startup
diskette
An emergency startup diskette is a diskette that contains critical information that
you need to start your computer if Windows fails to start. You should create a
startup diskette as soon as you get your computer.
To create an emergency startup diskette in Windows XP:
1
Insert a blank diskette labeled Startup into the diskette drive.
Important
2
3
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If the diskette drive is not in the modular bay, you need to
swap modules. For more information about swapping
modules, see “Changing drives” on page 96.
Click Start, then click My Computer. The My Computer window opens.
Right-click 3½ Floppy (A:), then click Format. The Format 3½ Floppy (A:)
dialog box opens.
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Creating an emergency startup diskette
4
Click to select the Create an MS-DOS startup disk check box, then click Start.
A message warns you that any information on the diskette will be erased.
5
When you see the warning message, click OK. Windows copies files to the
emergency startup diskette.
6
When Windows finishes copying files, remove the diskette from the
diskette drive.
7
Slide the write-protect tab up to prevent the diskette from being erased or
infected by viruses.
Not writeprotected
8
Writeprotected
Store your emergency startup diskette in a safe place with your other
backup software media.
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Chapter 14: Maintaining Your Computer
Protecting your computer from
viruses
A virus is a program that attaches itself to a file on a computer, then spreads
from one computer to another. Viruses can damage data or cause your computer
to malfunction. Some viruses go undetected for a period of time because they
are activated on a certain date.
Protect your computer from a virus by:
■
Using the Norton® AntiVirus program to check files and programs that are
on diskettes, attached to e-mail messages, or downloaded from the
Internet.
■
Checking all programs for viruses before installing them.
■
Disabling macros on suspicious Microsoft Word and Excel files. These
programs will warn you if a document that you are opening contains a
macro that might have a virus.
■
Periodically updating the Norton AntiVirus program to protect against the
latest viruses.
Help and
Support
For more information about protecting your computer
against viruses in Windows XP, click Start, then click Help
and Support.
Type the keyword viruses in the HelpSpot Search box
, then click the arrow.
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Protecting your computer from viruses
To scan for viruses:
1
Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2002.
Norton AntiVirus opens.
Scan for
viruses
2
Click Scan for Viruses.
Scan
3
Click the type of scan you want to make in the Scan area, then under
Actions, click Scan.
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Chapter 14: Maintaining Your Computer
To remove a virus:
1
If Norton AntiVirus finds a virus, follow all on-screen instructions to
remove the virus.
2
3
Turn off your computer and leave it off for at least 30 seconds.
Turn on your computer and rescan for the virus.
To update Norton AntiVirus:
216
1
2
Make sure that you are connected to the Internet.
3
Follow the on-screen instructions to update your Norton AntiVirus
program with the latest virus protection files.
4
When the program has finished, click Finish.
Click Start, All Programs, Norton AntiVirus, then click LiveUpdate - Norton
AntiVirus. The LiveUpdate wizard opens.
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Managing hard drive space
Managing hard drive space
Windows provides several utilities you can use to manage your hard drive.
Checking hard drive space
To check hard drive space:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
2
Right-click the drive that you want to check for available file space, then
click Properties. Drive space information appears.
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Chapter 14: Maintaining Your Computer
Using Disk Cleanup
Delete unnecessary files, such as temporary Windows files, to free hard drive
space.
To use the Windows Disk Cleanup program:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
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2
Right-click the hard drive that you want to delete files from, for example
Local Disk (C:), then click Properties. The Properties dialog box opens at the
General tab.
3
4
Click Disk Cleanup. The Disk Cleanup dialog box opens.
Make sure that the check box beside each file type you want to delete is
selected. For more information about file types you can delete, read the
descriptions in the Disk Cleanup dialog box.
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Managing hard drive space
5
Click OK, then click Yes.
Help and
Support
For more information about keeping the hard drive space
free of unnecessary files in Windows XP, click Start, then
click Help and Support.
Type the keyword disk cleanup in the HelpSpot Search
box
, then click the arrow.
Checking the hard drive for errors
The Error-checking program examines the hard drive for physical flaws and file
and folder problems. This program corrects file and folder problems and marks
flawed areas on the hard drive so Windows does not use them.
If you use your computer several hours every day, you probably want to run
Error-checking once a week. If you use your computer less frequently, once a
month may be adequate. Also use Error-checking if you encounter hard drive
problems.
To check the hard drive for errors:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
2
Right-click the hard drive that you want to check for errors, for example
Local Disk (C:), then click Properties. The Properties dialog box opens.
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Chapter 14: Maintaining Your Computer
3
Click the Tools tab.
4
5
Click Check Now.
Click the options you want to use, then click Start. For help, press F1.
Windows checks the drive for errors. This process may take several minutes.
After Windows has finished checking the drive for errors, it provides a
summary of the problems that it found.
6
Correct any problems that are found by following the on-screen
instructions.
7
Click OK.
Help and
Support
For more information about checking the hard drive for
errors in Windows XP, click Start, then click Help and
Support.
Type the keyword checking for disk errors in the
HelpSpot Search box
, then click
the arrow.
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Managing hard drive space
Defragmenting the hard drive
When working with files, sometimes Windows divides the file information into
pieces and stores them in different places on the hard drive. This is called
fragmentation, and it is normal. In order for your computer to use a file,
Windows must search for the pieces of the file and put them back together.
This process slows the hard drive performance.
The Disk Defragmenter program organizes the data on the drive so each file is
stored as one unit rather than as multiple pieces scattered across different areas
of the drive. Defragmenting the information stored on the drive can improve
hard drive performance.
While the Disk Defragmenter program is running, do not use your keyboard
or touchpad because using them may continuously stop and restart the
defragmenting process. Also, if you are connected to a network, log off before
starting Disk Defragmenter. Network communication may stop the
defragmentation process and cause it to start over.
To run Disk Defragmenter:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
2
Right-click the hard drive that you want to defragment, for example Local
Disk (C:), then click Properties. The Properties dialog box opens.
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Chapter 14: Maintaining Your Computer
3
Click the Tools tab.
4
5
Click Defragment Now.
If Disk Defragmenter does not start automatically, click Defragment or Start.
Disk Defragmenter shows its progress on the computer display. When
finished, Disk Defragmenter asks if you want to quit the program.
6
Click Close or Yes, then click the X in the top-right corner to close the Disk
Defragmenter window.
Help and
Support
For more information about defragmenting the hard drive
in Windows XP, click Start, then click Help and Support.
Type the keyword defragmenting in the HelpSpot Search
box
, then click the arrow.
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Managing hard drive space
Backing up files
Backing up files and removing them from the hard drive frees space for new
files on the hard drive. It also protects you from losing important information
if the hard drive fails or you accidentally delete files.
You should back up your files regularly to a writable CD (if you have a recordable
drive) or to diskettes. Use a backup device, such as a recordable drive or Zip
drive, to do a complete hard drive backup. For more information, see “Using
a recordable CD drive” on page 119. If you do not have a high-capacity backup
device and you want to purchase one, you can contact Gateway’s Add-on Sales
department or visit our Accessory Store at accessories.gateway.com.
Help and
Support
For more information about backing up files in
Windows XP, click Start, then click Help and Support.
Type the keyword saving files in the HelpSpot Search box
, then click the arrow.
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Chapter 14: Maintaining Your Computer
Using the Scheduled Task Wizard
The Scheduled Task Wizard lets you schedule maintenance tasks such as
running Disk Defragmenter and Error-checking.
To start the Scheduled Task Wizard:
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1
Click Start, All Programs, Accessories, System Tools, then click Scheduled
Tasks. The Scheduled Tasks window opens.
2
Double-click the Add Scheduled Task icon. The Scheduled Task Wizard
opens.
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Managing hard drive space
3
Click Next, then click the task or program you want to schedule and follow
the on-screen instructions to customize the task.
Important
Your computer must be on during scheduled tasks. If your
computer is off, scheduled tasks will not run.
Help and
Support
For more information about using the Scheduled Tasks
Wizard in Windows XP, click Start, then click Help and
Support.
Type the keyword Scheduled Task Wizard in the
HelpSpot Search box
, then click
the arrow.
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Chapter 14: Maintaining Your Computer
Cleaning your computer
Keeping your computer clean and the vents free from dust helps keep your
system performing at its best. You may want to gather these items and put
together a computer cleaning kit:
■
A soft, lint-free cloth
■
An aerosol can of air that has a narrow, straw-like extension
■
Isopropyl alcohol
■
Cotton swabs
■
A CD or DVD drive cleaning kit
Cleaning the exterior
Warning
When you shut down your computer, the power turns off,
but some electrical current still flows through your
computer. To avoid possible injury from electrical shock,
unplug the power cord and modem cable from the wall
outlets.
Always turn off your computer and other peripherals, then remove the battery
before cleaning any components.
Use a damp, lint-free cloth to clean your computer and other parts of your
system. Do not use abrasive or solvent cleaners because they can damage the
finish on components.
Your computer is cooled by air circulated through the vents on the case, so keep
the vents free of dust. With your computer turned off and unplugged, brush
the dust away from the vents with a damp cloth. Be careful not to drip any
water into the vents. Do not attempt to clean dust from the inside of your
computer.
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Cleaning your computer
Cleaning the keyboard
You should clean the keyboard occasionally by using an aerosol can of air with
a narrow, straw-like extension to remove dust and lint trapped under the keys.
If you spill liquid on the keyboard, turn off your computer and turn the unit
upside down. Let the liquid drain, then let the keyboard dry before trying to
use it again. If the keyboard does not work after it dries, you may need to
replace it.
Cleaning the computer screen
Use a soft cloth and water to clean the computer screen. Squirt a little water
on the cloth (never directly on the screen), and wipe the screen with the cloth.
Warning
The computer screen is made of specially coated glass
and can be scratched or damaged by abrasive or
ammonia-based glass cleaners.
Cleaning the mouse
If you have a mouse and the mouse pointer begins moving erratically across
the computer screen or becomes difficult to control precisely, cleaning the
mouse will likely improve its accuracy.
Help and
Support
For a video tutorial about cleaning the mouse in
Windows XP, click Start, then click Help and Support.
Type the keyword Video tutorials in the HelpSpot Search
box
, then click the arrow.
Click Cleaning the mouse.
Clean your optical mouse by wiping the bottom of the mouse with a damp
lint-free cloth.
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Chapter 14: Maintaining Your Computer
To clean your trackball mouse:
1
2
Turn the mouse upside down.
3
4
Remove any dust, lint, or dirt from the mouse ball with a soft cloth.
Rotate the retaining ring on the bottom of the mouse counter-clockwise,
then remove the retaining ring and mouse ball.
Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.
Mouse rollers
5
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Replace the mouse ball and lock the retaining ring into place.
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Restoring
Software
15
Read this chapter to learn how to:
■
Reinstall device drivers
■
Update device drivers
■
Reinstall programs
■
Reinstall Windows
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Chapter 15: Restoring Software
Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
Important
Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
Use the diagnostics and troubleshooting tools found in
HelpSpot. For more information about diagnostics and
troubleshooting tools in Windows XP, click Start, then
click Help and Support.
Type the keyword troubleshooting in the HelpSpot
Search box
, then click the arrow.
■
See the Troubleshooting section of this guide.
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
■
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.
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Reinstalling device drivers
Reinstalling device drivers
Device drivers are programs that control devices such as the computer display,
DVD or recordable CD drives, and modems. Drivers translate information
between computer devices and programs.
Drivers for your original computer hardware are installed at Gateway. If you
install a new device, you need to install the drivers provided by the device
manufacturer.
You should reinstall device drivers:
■
If directed to do so while troubleshooting
■
If you see a message indicating that there is a problem with a device driver
If you need to reinstall device drivers because you are directed to do so while
troubleshooting or if a message tells you that there is a problem with a device
driver, reinstall the device drivers by completing the following task.
If you just reinstalled Windows XP or Windows 2000, the device drivers were
automatically reinstalled.
If you are not comfortable with the procedures covered in this section, seek
help from a more experienced computer user or a computer service technician.
To reinstall device drivers:
1
Insert the red Gateway CD into the DVD or recordable CD drive. If the
program starts automatically, go to Step 5.
- OR If the program does not start automatically, go to Step 2.
Important
2
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Click Start, then click Run. The Run dialog box opens.
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3
In the Open text box, type d:\runmenu.exe (where d is the drive letter of
your DVD or recordable CD drive).
4
5
Click OK.
6
Select a single device driver to reinstall.
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking Yes, I accept it, then clicking
Continue. The Gateway Driver and Application Recovery program starts and
the Drivers and Application Recovery tab appears.
- OR Click Automatic Installation, then select multiple device drivers to reinstall.
(Grayed out drivers are not available for Automatic Installation. To select
these drivers, click Manual Installation.)
7
8
Click Install.
Follow any additional on-screen instructions. Depending on the device
driver you are reinstalling, you may only need to restart your computer
to complete the installation. However, if a setup wizard opens when you
restart your computer, follow the on-screen instructions.
Help and
Support
For more information about reinstalling device drivers in
Windows XP, click Start, then click Help and Support.
Type the keyword drivers in the HelpSpot Search box
, then click the arrow.
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Updating device drivers
Updating device drivers
The Restoration CDs contain a device driver update utility that works over the
Internet. If you do not have an Internet service provider, the update utility
works by direct-dialing the device driver update service.
Important
If your system came equipped with a wireless device, only
use the drivers approved for the country the device will be
used in. See the red Gateway CD or the Gateway
Technical Support Web site (www.gateway.com/support).
If your system came equipped with an internal embedded
wireless device, see “Safety, Regulatory, and Legal
Information” on page 277 for general wireless regulatory
and safety guidelines.To find out if your system has an
internal wireless device, check the label (see “Identifying
your model” on page 10).
To update device drivers:
1
Insert the red Gateway CD into the DVD or recordable CD drive. If the
program starts automatically, go to Step 5.
- OR If the program does not start automatically, go to Step 2.
Important
2
3
4
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Click Start, then click Run. The Run dialog box opens.
In the Open text box, type d:\runmenu.exe (where d is the drive letter of
the DVD or recordable CD drive).
Click OK.
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Chapter 15: Restoring Software
5
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking Yes, I accept it, then clicking
Continue. The Gateway Driver and Application Recovery program starts and
the Drivers and Application Recovery tab appears.
6
7
8
Click the Web Updates tab.
Click Check Now. The Connect window opens.
Install available updated device drivers by following the on-screen
instructions. Depending on the device driver you are updating, you may
only need to restart your computer to complete the installation. However,
if a setup wizard opens when you restart your computer, follow the
on-screen instructions.
Help and
Support
For more information about updating device drivers in
Windows XP, click Start, then click Help and Support.
Type the keyword updating drivers in the HelpSpot
Search box
, then click the arrow.
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Reinstalling programs
Reinstalling programs
If you have problems running a program or if you have reinstalled your
operating system, you can reinstall programs from the red Gateway CD and
other program CDs. If you are reinstalling programs from other program CDs,
follow the installation instructions on each CD. If you want to reinstall a
program, uninstall the old version first.
To reinstall programs from the red Gateway CD:
1
If you just reinstalled Windows, go to Step 4. Otherwise, go to the next
step.
2
In Windows XP, click Start, Control Panel, then click
Add or Remove Programs.
- OR In Windows 2000, click Start, Settings, Control Panel, then double-click the
Add or Remove Programs icon.
3
In the Currently Installed Programs list, click the program you want to
uninstall, then click Change/Remove and follow the on-screen instructions.
4
Insert the red Gateway CD into the DVD or recordable CD drive. If the
program starts automatically, go to Step 8.
- OR If the program does not start automatically, go to Step 5.
Important
5
6
7
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Click Start, then click Run. The Run dialog box opens.
In the Open text box, type d:\runmenu.exe (where d is the drive letter of
your DVD or recordable CD drive).
Click OK.
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Chapter 15: Restoring Software
8
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking Yes, I accept it, then clicking
Continue. The Gateway Driver and Application Recovery program starts and
the Drivers and Application Recovery tab appears.
9
Select a single program to reinstall.
- OR Click Automatic Installation, then select multiple programs to reinstall.
(Grayed out programs are not available for Automatic Installation. To select
these programs, click Manual Installation.)
10
11
Click Install.
Follow any additional on-screen instructions. Depending on the programs
you are reinstalling, you may only need to restart your computer to
complete the installation. However, if a setup wizard opens when you
restart your computer, follow the on-screen instructions.
Help and
Support
For more information about reinstalling programs in
Windows XP, click Start, then click Help and Support.
Type the keyword installing programs in the HelpSpot
Search box
, then click the arrow.
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Reinstalling programs
To reinstall other programs from a CD:
1
If you just reinstalled Windows, go to Step 4. Otherwise, go to the next
step.
2
In Windows XP, click Start, Control Panel, then click
Add or Remove Programs.
- OR In Windows 2000, click Start, Settings, Control Panel, then double-click the
Add or Remove Programs icon.
3
In the Currently Installed Programs list, click the program you want to
uninstall, then click Change/Remove and follow the on-screen instructions.
4
Insert the program CD into the DVD or recordable CD drive.
Important
5
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 96.
Complete the program reinstallation by following the instructions
included with the program CD.
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Reinstalling Windows
If your computer is not working correctly, try the following options to correct
the problem:
■
Troubleshooting. For more information, see “Troubleshooting” on
page 249.
■
Reinstalling device drivers. For more information, see “Reinstalling device
drivers” on page 231.
If the options above do not correct the problem, you can use the Restoration
CDs to reinstall Windows and other software.
The Restoration CDs step you through reinstalling Windows XP or
Windows 2000. If you are reinstalling Windows XP or Windows 2000, the
Restoration CDs automatically reinstall the hardware device drivers and some
programs as well. You can install any remaining programs by using the program
CDs that came with your computer. To reinstall your programs, follow the
instructions in “Reinstalling programs” on page 235.
Important
If you are prompted for your Windows product key when
you reinstall Windows, you can find the key on the
Microsoft Certificate of Authenticity label located on the
bottom of your computer case. For more information, see
“Microsoft Certificate of Authenticity” on page 11.
To reinstall Windows XP or Windows 2000, and the device drivers:
Caution
Back up your personal files before you use this option.
All files on your computer will be deleted!
1
2
3
4
5
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Insert the red Gateway CD into the DVD or recordable CD drive.
Restart your computer.
Select 2. Boot from CD-ROM.
Select a language option.
Select 1. Delete all files (Automated Fdisk/Format).
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Reinstalling Windows
6
7
8
9
10
11
Select 1. Continue deleting all files and restart.
12
13
When prompted, accept the License Agreement by pressing Y.
14
When prompted, insert the red Gateway CD, then click Continue. The
Gateway Application Loader automatically installs your drivers and
programs. Your computer restarts several times during this process. Do not
press any keys or buttons during this process unless prompted to do so.
15
When the Gateway Application Loader has finished, go to the Windows
desktop by clicking OK.
16
Install additional programs by following the instructions in “Reinstalling
programs” on page 235.
17
Install other software, such as Microsoft Works Suite and gaming software,
by following the instructions in “To reinstall other programs from a CD:”
on page 237.
When prompted, press any key to continue.
Select 2. Boot from CD-ROM.
Select a language option.
Select 2. Automated installation of Windows (XP or 2000).
When prompted, remove the red Gateway CD and insert the blue Operating
System CD into the DVD or recordable CD drive, then press any key to
continue.
Wait while the setup program copies files to your hard drive. When your
computer restarts, do NOT press any key to boot from CD.
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Chapter 15: Restoring Software
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Upgrading Your
Notebook
16
This chapter provides information about adding hardware
devices to your notebook. Read this chapter to learn how to:
■
Add and remove PC Cards
■
Add and replace memory
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Chapter 16: Upgrading Your Notebook
Adding and removing a PC Card
Your notebook has a PC Card slot (also known as a PCMCIA card slot). This
slot accepts a single Type I or Type II card.
You do not need to restart your notebook when changing most cards because
your notebook supports hot-swapping. Hot-swapping means that you can insert
a PC Card while your notebook is running. If your PC Card does not work after
hot-swapping, see the PC Card manufacturer’s documentation for further
information.
To insert a PC Card:
■
242
Push the card firmly into the PC Card slot label-side up until the outer edge
of the card is flush with the side of your notebook.
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Adding and removing a PC Card
To remove a PC Card:
1
Click the remove hardware
click Stop.
icon in the taskbar, the PC Card name, then
-ORTurn off your notebook.
Important
2
3
If the remove hardware icon does not appear on the
taskbar, click the show hidden icons
button.
Release the eject button by pressing the PC Card eject button once.
Eject the PC Card by pressing the eject button again.
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Chapter 16: Upgrading Your Notebook
Preventing static electricity
discharge
The components inside your computer are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD).
Warning
ESD can permanently damage electrostatic
discharge-sensitive components in your notebook. Prevent
ESD damage by following ESD guidelines every time you
install memory.
Warning
To avoid exposure to dangerous electrical voltages and
moving parts, turn off your notebook and unplug the power
cord and modem and network cable before opening the
case.
Before installing memory, follow these guidelines:
■
Turn off your notebook.
■
Wear a grounding wrist strap (available at most electronics stores) and
attach it to a bare metal part of your workbench or other grounded
connection.
Warning
244
To prevent risk of electric shock, do not insert any object
into the vent holes of your notebook.
■
Touch a bare metal surface on your workbench or other grounded object.
■
Unplug the power cord and the modem and network cables.
■
Remove the battery. For more information, see “Changing batteries” on
page 151.
■
Disconnect all peripheral devices and remove any PC Cards.
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Preventing static electricity discharge
Before working with computer components, follow these guidelines:
■
Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
■
Remove components from their antistatic bags only when you are ready
to use them. Do not lay components on the outside of antistatic bags
because only the inside of the bags provide electrostatic protection.
■
Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
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Chapter 16: Upgrading Your Notebook
Adding or replacing memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual
Inline Memory Modules). The modules are available in various capacities and
any module can be placed in any available slot. Use only memory modules
designed for the Gateway 200STM for upgrading your memory.
To add or replace a memory module:
246
1
Follow the instructions under “Preventing static electricity discharge” on
page 244.
2
Turn off your notebook, disconnect the AC adapter and modem and
network cables.
3
If your notebook is attached to the docking station, detach it. For
instructions, see “Separating from the docking station” on page 33.
4
5
Turn your notebook over so the bottom is facing up.
Remove the battery. For instructions, see “Changing batteries” on
page 151.
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Adding or replacing memory
6
Remove the memory bay cover screw, then remove the memory bay cover.
7
If you are removing a module, gently press outward on the clip at each
end of the memory module until the module tilts upward.
8
Pull the memory module out of the slot.
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Chapter 16: Upgrading Your Notebook
9
Hold the new or replacement module at a 30-degree angle and press it into
the empty memory slot. This module is keyed so it can only be inserted
in one direction. If the module does not fit, make sure that the notch in
the module lines up with the tab in the memory bay.
Important
10
11
12
13
14
248
Use only memory modules designed for the
Gateway 200STM.
Gently push the module down until it clicks in place.
Replace the memory bay cover and tighten the cover screw.
Insert the battery, then turn your notebook over.
Dock your notebook if you are using the docking station.
Connect the power adapter and modem and network cables, then turn on
your notebook.
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Troubleshooting
17
This chapter provides some solutions to common notebook
problems. Read this chapter to learn how to:
■
Troubleshoot typical hardware and software problems
■
Get telephone support
■
Use automated troubleshooting systems
■
Get tutoring and training
If the suggestions in this chapter do not correct the problem,
see “Getting Help” on page 49 for more information about
how to get help.
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Chapter 17: Troubleshooting
Safety guidelines
While troubleshooting your notebook, follow these safety guidelines:
■
Never remove the memory bay cover while your notebook is turned on,
while the battery is installed, and while the modem cable, network cable,
and AC power adapter are connected.
■
Make sure that you are correctly grounded before accessing internal
components. For more information about preventing damage from static
electricity, see “Preventing static electricity discharge” on page 244.
■
After you complete any maintenance tasks where you remove the memory
bay cover, make sure that you replace the cover, reinstall the screw, then
replace the battery before you start your notebook.
Warning
250
Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your notebook was dropped, or if
the case was damaged. Instead, unplug your notebook
and contact a qualified computer technician.
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First steps
First steps
If you have problems with your notebook, try these things first:
■
Make sure that the AC power adapter is connected to your notebook and
an AC outlet and that the AC outlet is supplying power.
■
If you use a surge protector, make sure that it is turned on.
■
If a peripheral device (such as a keyboard or mouse) does not work, make
sure that all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact message.
The message may help Gateway Technical Support in diagnosing and fixing
the problem.
■
If you added or removed modules or peripheral devices, review the
installation procedures you performed and make sure that you followed
each instruction.
■
If an error occurs in a program, see the program’s printed documentation
or the online help.
Help and
Support
For more information about troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword troubleshooting in the HelpSpot
Search box
, then click the arrow.
Software support tools
Your notebook may include the following support tool to help you diagnose
and fix problems:
■
PC Doctor is a comprehensive hardware diagnostic and system information
tool that can test your notebook and determine its configuration.
PC Doctor provides 85 professional diagnostic tests directly from your
notebook.
This support tool is available from HelpSpot or by clicking Start, All Programs,
then clicking Gateway Utilities.
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Chapter 17: Troubleshooting
Troubleshooting
CD, DVD, or recordable CD drives
Your notebook does not recognize a disc or the drive
■
The disc may not be correctly seated in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
the retainers hold the disc in place.
■
The modular drive may not be completely inserted into the modular bay.
Press the module into the bay, then try to access the disc again.
■
Make sure that the disc label is facing up, then try again.
■
If you are trying to play a DVD, make sure that you have a DVD or
DVD/CD-RW combination drive inserted into the modular bay. See
“Identifying drive types” on page 94 for more information.
■
Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
■
Some music CDs have copy protection software. You may not be able to
play these CDs on your notebook.
■
Your notebook may be experiencing some temporary memory problems.
Shut down and restart your notebook.
■
Clean the disc. For more information, see “Cleaning CDs or DVDs” on
page 254.
An audio CD does not produce sound
252
■
Make sure that the CD label is facing up, then try again.
■
Make sure that the volume control on your notebook is turned up. For
more information, see “System key combinations” on page 39.
■
Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 98 and
“Adjusting the volume in Windows 2000” on page 101.
■
Make sure that Mute controls are turned off. For more information about
the mute setting, see “System key combinations” on page 39 or “Adjusting
the volume in Windows XP” on page 98 and “Adjusting the volume in
Windows 2000” on page 101.
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Troubleshooting
■
Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3.
■
If you are using powered speakers, make sure that they are plugged in and
turned on.
■
Clean the CD. For more information, see “Cleaning CDs or DVDs” on
page 254.
■
Your notebook may be experiencing some temporary memory problems.
Shut down and restart your notebook.
■
Reinstall the audio device drivers. For more information, see “Reinstalling
device drivers” on page 231.
A DVD movie will not play
■
Make sure that the label or side you want to play is facing up, then try
again.
■
Make sure that a DVD or DVD/CD-RW combination drive is inserted into
the modular bay. See “Identifying drive types” on page 94 for more
information.
■
Shut down and restart your notebook.
■
Clean the DVD. For more information, see “Cleaning CDs or DVDs” on
page 254.
■
DVD discs and drives contain regional codes that help control DVD title
exports and help reduce illegal disc distribution. To be able to play a DVD,
the disc’s regional code and your DVD drive’s regional code must match.
The regional code on your DVD drive is determined by your notebook’s
delivery address. The regional code for the United States and Canada is 1.
The regional code for Mexico is 2. Your DVD drive’s regional code must
match the regional code of the disc. The regional code for the disc is on
the disc, disc documentation, or packaging.
If the DVD movie does not play, the disc’s regional code and your DVD
drive’s regional code may not match.
■
Make sure that the InterVideo program has been installed on your
notebook. For more information, see “Playing a DVD” on page 130.
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Chapter 17: Troubleshooting
Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made
especially for the purpose.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ)
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Performance and
Maintenance.
2
Click/Double-click System, click the Hardware tab, then click Device
Manager. The Device Manager window opens.
3
Click View, then click Resources by type. Double-click Interrupt request
(IRQ). All IRQs and their hardware assignments are displayed.
Help and
Support
For more information about IRQs in Windows XP, click
Start, then click Help and Support.
Type the keyword IRQs in the HelpSpot Search box
, then click the arrow.
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Troubleshooting
To check IRQ usage in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
2
Double-click the System icon, click the Hardware tab, then click
Device Manager. The Device Manager window opens.
3
Click View, then click Resources by type. Double-click Interrupt request
(IRQ). All IRQs and their hardware assignments are displayed.
To free IRQ resources for the new device:
1
In the Device Manager window, check the device list for a resource
conflict. A resource conflict appears as a black exclamation point in
a yellow circle.
2
Remove the device you are trying to install, then determine which
one of the existing devices or ports you can disable.
3
Right-click the device or port you want to disable, then click Disable.
The device or port is disabled.
Diskette drive
The diskette drive is not recognized
■
Shut down and restart your notebook.
■
The modular drive may not be inserted completely into the modular bay
on your docking station. Press the module into the bay, then try to access
the diskette again.
You see an “Access Denied” or “Write protect” error message
■
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■
Not all diskettes are IBM-compatible. Make sure that the diskette you are
using is IBM-compatible.
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Chapter 17: Troubleshooting
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You see a “Disk is full” error message
■
Delete unnecessary files on the diskette.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run Error checking on the diskette. For more information, see “Checking
the hard drive for errors” on page 219. If errors are detected and corrected,
try using the diskette again.
You see a “Non-system disk”, “NTLDR is missing”, or “Disk error”
error message
■
Eject the diskette from the diskette drive, then press ENTER.
■
Make sure that the diskette you are using is IBM-compatible.
Display
The screen is too dark
■
Adjust the brightness using the system keys. For more information, see
“System key combinations” on page 39.
The screen resolution is not correct
■
Change the screen resolution from the Display Properties dialog box. For
more information, see “Adjusting the screen resolution” on page 174.
Help and
Support
For more information about changing the screen resolution
in Windows XP, click Start, then click Help and Support.
Type the keyword screen resolution in the HelpSpot
Search box
, then click the arrow.
The text on the display is dim or difficult to read
256
■
Adjust the brightness using the system keys. For more information, see
“System key combinations” on page 39.
■
Change the display settings. For more information, see “Adjusting the
screen and desktop settings” on page 172.
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Troubleshooting
■
Move your notebook away from sources of electrical interference, such as
televisions, unshielded speakers, microwaves, fluorescent lights, and metal
beams or shelves.
The display has pixels that are always dark or too bright
■
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.
File management
A file was accidentally deleted
If a file was deleted at a DOS prompt or in Windows while holding down the
SHIFT key, the file cannot be restored.
To restore deleted files:
1
2
Double-click the Recycle Bin icon.
Right-click the file you want to restore, then click Restore. The file
is restored to the place where it was originally deleted from.
If the Recycle Bin was emptied before you tried to restore a file, the
file cannot be restored.
Help and
Support
For more information about restoring deleted files in
Windows XP, click Start, then click Help and Support.
Type the keyword System Restore in the HelpSpot Search
box
, then click the arrow.
Hard drive
You see an “Insufficient disk space” error message
■
Delete unnecessary files from the hard drive using Disk Cleanup. For more
information, see “Using Disk Cleanup” on page 218.
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Chapter 17: Troubleshooting
■
Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking
Empty Recycle Bin.
Caution
■
All deleted files will be lost when you empty the Recycle
Bin.
Save your files to a diskette or another drive. If the hard drive is full, copy
any files not regularly used to diskettes or other backup media, then delete
them from the hard drive.
Help and
Support
For more information about file management in
Windows XP, click Start, then click Help and Support.
Type the keyword file management in the HelpSpot
Search box
, then click the arrow.
You see a “Data error” message
■
This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the Error checking program. For more information,
see “Checking the hard drive for errors” on page 219.
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
■
If a diskette is in the diskette drive, eject it and restart your notebook.
■
If your notebook has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message
■
Eject the diskette from the diskette drive, then press ENTER.
Internet
You cannot connect to the Internet
■
258
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Left side” on page 3 to make sure that the
connections have been made correctly.
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Troubleshooting
■
Make sure that your notebook is connected to the telephone line and that
the telephone line has a dial tone.
■
If you have the call waiting feature on your telephone line, make sure that
it is disabled.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP technical support for help.
■
Make sure that you do not have a problem with your modem. For more
information, see “Modem” on page 261.
Help and
Support
For more information about troubleshooting Internet
connections in Windows XP, click Start, then click Help
and Support.
Type the keyword troubleshooting connections in the
HelpSpot Search box
, then click
the arrow.
You see an “Unable to locate host” message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address) incorrectly,
you have lost your Internet connection, or your ISP is having technical
difficulties.
Double-check the URL or try a different URL. If the error message still appears,
disconnect from the ISP connection and close your browser, then reconnect
and open the browser. If you still get the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your local
telephone service
■
The condition of the Internet computers to which you connect and
the number of users accessing those computers
■
The complexity of graphics and multimedia on Web pages
■
Having multiple Web browsers open, performing multiple downloads, and
having multiple programs open on your notebook
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Chapter 17: Troubleshooting
People are sending you e-mail messages, but you have not received
any mail
■
Click the receive button in your e-mail program.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP for technical support.
Keyboard
The built-in keyboard does not work
■
Attaching a PS/2 keyboard to your notebook or docking station while your
notebook is running may deactivate the built-in keyboard.
The external keyboard does not work
■
Make sure that the keyboard cable is plugged in correctly.
■
Remove all extension cables and switchboxes.
■
Clean the keyboard by using an aerosol can of air with a narrow, straw-like
extension to remove dust and lint trapped under the keys.
■
Try a keyboard that you know works to make sure that the keyboard port
works.
■
If you spilled liquid in the keyboard, turn off your notebook and unplug
the keyboard. Clean the keyboard and turn it upside down to drain it. Let
the keyboard dry before using it again. If the keyboard does not work after
it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure that a key is not stuck. Press each key to loosen a key that might
be stuck, then restart your notebook.
Memory
You see a “Memory error” message
■
260
Make sure that the memory module is inserted correctly in the memory
bay slot. For more information, see “Adding or replacing memory” on
page 246.
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Troubleshooting
■
Use PC Doctor or a third-party diagnostic program to help determine if the
memory module is failing. For more information, see “Adding or replacing
memory” on page 246.
You see a “Not enough memory” error message
■
Close all programs, then restart your notebook.
Help and
Support
For more information about troubleshooting memory errors
in Windows XP, click Start, then click Help and Support.
Type the keyword memory error in the HelpSpot Search
box
, then click the arrow.
Modem
Your modem does not dial or does not connect
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Left side” on page 3 to make sure that the
connections have been made correctly.
■
Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also make
sure that the modem dialing properties are set appropriately.
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Chapter 17: Troubleshooting
To check the dialing properties in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Phone and Modem Options icon, then click the
Dialing Rules tab.
3
4
Click the location from which you are dialing, then click Edit.
Make sure that all settings are correct.
Help and
Support
For more information about dialing properties in
Windows XP, click Start, then click Help and Support.
Type the keyword dialing in the HelpSpot Search box
, then click the arrow.
To check the dialing properties in Windows 2000:
262
1
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
2
Click/Double-click the Modems icon, then click Dialing Properties tab.
The Dialing Properties dialog box opens.
3
Make sure that all settings are correct.
■
Disconnect any answering machine, fax machine, or printer that is on the
same line as the modem. Do not connect these devices to the same
telephone line as the modem.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Check for line noise (scratchy, crackling, or popping sounds). Line noise
is a common problem that can cause the modem to connect at a slower
rate, abort downloads, or even disconnect. The faster the modem, the less
line noise it can tolerate and still work correctly.
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Troubleshooting
Listen to the line using your telephone. Dial a single number (such as 1).
When the dial tone stops, listen for line noise. Wiggle the modem cable
to see if that makes a difference. Make sure that the connectors are free
from corrosion and all screws in the wall or telephone wall jack are secure.
You can also call your telephone service and have the telephone line
checked for noise or low line levels.
■
Try another telephone line (either a different telephone number in your
house or a telephone line at a different location). If you can connect on
this line, call your telephone service.
■
Try connecting with the modem at a lower connection speed. If reducing
the connect speed lets you connect, call your telephone service. The
telephone line may be too noisy.
You cannot connect to the Internet
■
The ISP may be having technical difficulties. Contact your ISP for technical
support.
■
See if the modem works with a different communications program. The
problem may be with just one program.
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public telephone
lines to 53K. Other factors, such as line noise, telephone service provider
equipment, or ISP limitations, may lower the speed even further.
If your notebook has a v.90 modem, the speed at which you can upload (send)
data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which
you can upload data is limited to 48K. Your ISP may not support 48K uploads.
You can check modem connection speeds and dial-up network (DUN)
connections by accessing the gateway.your.way dial-up server. The server also
contains drivers, patches, and updates for current Gateway hardware and
software.
The server provides a secure connection and is a stand-alone server. You cannot
use it to access the Internet. The server cannot be accessed Mondays from
8:00 a.m. to 12:00 p.m. CT.
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Chapter 17: Troubleshooting
To access the gateway.your.way dial-up server:
1
2
3
Insert the red Gateway CD into the DVD or recordable CD drive.
Click Help, then click Support Web Site.
To check your modem connection speed, click the Direct Dial option.
After your modem connects, move the mouse pointer over the
Dial-Up Networking icon (located next to the clock on your taskbar).
Your modem connection speed appears.
Your fax communications program only sends and receives faxes at
14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and receive rate of
14,400 bps.
The modem is not recognized by your notebook
■
Make sure that the line connected to the modem is working and plugged
into the appropriate port on your notebook. See “Left side” on page 3 to
make sure that the connections have been made correctly.
■
If the modem shares the telephone line with another device, make sure
that the telephone line is not in use (for example, someone is on the
telephone, or another modem is in use).
■
Use the modem cable that came with your notebook. Some telephone
cables do not meet required cable standards and may cause problems with
the modem connection.
■
Shut down and restart your notebook.
■
Run Windows modem diagnostics.
To run modem diagnostics in Windows XP:
1
2
3
264
Close all open programs.
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
www.gateway.com
Troubleshooting
4
Click your modem, then click Properties. The Modem Properties dialog
box opens.
5
Click the Diagnostic tab, then click Query Modem. If information
about the modem appears, the modem passed diagnostics. If no
modem information is available, a white screen appears with no
data, or if you get an error such as port already open or the modem
has failed to respond, the modem did not pass diagnostics.
Help and
Support
For more information about modem troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword modem troubleshooting in the
HelpSpot Search box
, then click
the arrow.
To run modem diagnostics in Windows 2000:
1
2
3
4
Close all open programs.
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
Double-click the Modems icon. The Modems Properties window opens.
Click the Diagnostic tab, click the COM port next to the name of the
modem, then click More Info. The Modem Info dialog box opens. If
information about the modem appears, the modem passed
diagnostics. If no modem information is available, a white screen
appears with no data, or if you get an error such as port already open
or the modem has failed to respond, the modem did not pass
diagnostics.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital “getting acquainted” conversation between the two
modems that establishes connection speeds and communication protocols. You
may hear unusual handshaking sounds when the modems first connect. If the
handshaking sounds are too loud, you can turn down the modem volume.
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To turn down the modem volume in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
3
4
5
Click the modem you want to adjust, then click Properties.
Click the Modem tab, then adjust the Speaker volume control.
Click OK twice to close the Phone and Modem Options dialog box.
To turn down the modem volume in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
2
Double-click the Modems icon. The Modems Properties dialog box
opens.
3
Click the General tab, click the modem you want to adjust, then click
Properties.
4
5
Adjust the Speaker volume control.
Click OK.
Mouse
The external mouse does not work
266
■
Make sure that the mouse cable is plugged in correctly.
■
Shut down and restart your notebook.
■
Remove all extension cables and switch boxes.
■
Try a mouse you know is working to make sure that the mouse port works.
www.gateway.com
Troubleshooting
The external mouse works erratically
If the mouse pointer begins moving erratically across the computer display or
becomes difficult to control precisely, cleaning the mouse or changing mouse
pads will likely improve its accuracy.
■
If you have an optical mouse, clean the mouse by wiping the bottom with
a clean, damp cloth. Make sure that the optical sensor is clean and free
or debris. If you have a trackball mouse, “Cleaning the mouse” on
page 227.
■
Some mouse pad patterns “confuse” optical mice. Try the mouse on a
different surface.
Help and
Support
For a video tutorial about cleaning the mouse, click Start,
then click Help and Support.
Type the keyword mouse troubleshooting in the
HelpSpot Search box
, then click
the arrow.
Networks
You cannot connect to your company network
■
Every network is unique. Contact your company computer department or
network administrator for help.
Help and
Support
For more information about network troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword network troubleshooting in the
HelpSpot Search box
, then click
the arrow.
Passwords
Your notebook does not accept your password
■
Make sure that CAPS
password.
LOCK
and PAD
LOCK
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are turned off, then retype the
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You forgot your startup password
■
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
notebook for repair. Call Gateway Technical Support for instructions.
PC Cards
You installed a PC Card and now your notebook is having problems
■
Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
■
Make sure that the PC Card you installed is not causing a system resource
conflict. For more information on resource conflicts, see “Device
installation” on page 254.
Power
Your notebook is not working on AC power
■
Make sure that your AC power adapter is connected correctly to your
notebook. For more information, see “Connecting the AC adapter” on
page 26.
■
If your notebook is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, turned on, and
working correctly. To test the outlet, plug a working device, such as a lamp,
into the outlet and turn it on.
■
Make sure that the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your notebook is not working on battery power
268
■
Make sure that the battery is installed correctly. For more information, see
“Changing batteries” on page 151.
■
Make sure that the battery is fully recharged. For more information, see
“Recharging the battery” on page 149.
■
Make sure that the battery is calibrated correctly. For more information,
see “Recalibrating the battery” on page 150.
www.gateway.com
Troubleshooting
Printer
The printer will not turn on
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■
Check the cable between the printer and your notebook. Make sure that
it is connected to the correct port.
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so the printer can start printing. Press
the button to put the printer online.
■
Check the port and cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to be the default
printer, then click Set as Default Printer.
To set a default printer in Windows 2000:
1
2
Click Start, Settings, then click Printers.
Right-click on the name of the printer you want to be the default
printer, then click Set as Default.
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Chapter 17: Troubleshooting
■
Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline
to clear the check mark.
Help and
Support
For more information about printer troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword printer troubleshooter in the HelpSpot
Search box
, then click the arrow.
To make sure that the printer is not set to work offline in
Windows 2000:
1
2
270
Click Start, Settings, then click Printers.
Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline
to clear the check mark.
■
Wait until files have been printed before sending additional files to the
printer.
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
www.gateway.com
Troubleshooting
You see a “Printer is out of paper” error message
■
After adding paper, make sure that the printer is online. Most printers have
an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the built-in speakers
■
Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3.
■
Make sure that the volume control on your notebook is turned up. For
more information, see “System key combinations” on page 39.
■
Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 98 or
“Adjusting the volume in Windows 2000” on page 101.
■
Make sure that mute controls are turned off. For more information, see
“System key combinations” on page 39 or “Adjusting the volume in
Windows XP” on page 98 or “Adjusting the volume in Windows 2000” on
page 101.
Help and
Support
For more information about troubleshooting sound issues
in Windows XP, click Start, then click Help and Support.
Type the keyword sound troubleshooter in the HelpSpot
Search box
, then click the arrow.
Touchpad
The touchpad does not work
Attaching a PS/2 mouse to your notebook or docking station may deactivate
the touchpad.
Video
The external monitor is not working
■
Make sure that you have pressed FN+LCD/CRT to activate the external
monitor option.
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■
272
Make sure that the monitor power is turned on and that the video cable
is correctly connected.
www.gateway.com
Telephone support
Telephone support
Before calling Gateway Technical Support
If you have a technical problem with your notebook, follow these
recommendations before contacting Gateway Technical Support:
■
Make sure that your notebook is connected correctly to a grounded
AC outlet that is supplying power. If you use a surge protector, make sure
that it is turned on.
■
If a peripheral device, such as a keyboard or mouse, does not appear to
work, make sure that all cables are plugged in securely.
■
If you have recently installed hardware or software, make sure that you
have installed it according to the instructions provided with it. If you did
not purchase the hardware or software from Gateway, see the
manufacturer’s documentation and technical support resources.
■
If you have “how to” questions about using a program, see:
■
■
Online Help
■
Printed documentation
■
The Microsoft Windows documentation
■
The software publisher’s Web site
See the troubleshooting section of this chapter.
Warning
To avoid bodily injury, do not attempt to troubleshoot your
notebook problem if:
Power cords or plugs are damaged
Liquid has been spilled into your notebook
■
Your notebook was dropped
■ The case was damaged
Instead, unplug your notebook and contact a qualified
computer technician.
■
■
■
Have your customer ID, serial number, and order number available, along
with a detailed description of your problem, including the exact text of
any error messages, and the steps you have taken.
■
Make sure that your notebook is nearby at the time of your call. The
technician may have you follow troubleshooting steps.
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Chapter 17: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, technical support, and
information services.
Automated troubleshooting system
Service description
How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118 (US)
877-709-2945 (Canada)
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
Resource
Service description
How to reach
Fax on demand
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway’s
fee-based
software tutorial
service
Get tutorial assistance for software issues
billed by the minute.
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway
Technical Support
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question. (See “Before calling
Gateway Technical Support” on page 273
before calling.)
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)
TDD Technical Support (for hearing impaired)
is available:
800-846-1778 (TDD)
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
America Online
Get support for your America Online ISP
account
800-827-6364 (US)
CompuServe
Get support for your CompuServe ISP account
800-848-8990 (US)
Sales,
accounting, and
warranty
Get information about available systems,
pricing, orders, billing statements, warranty
service, or other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
274
www.gateway.com
888-265-4357 (Canada)
Tutoring and training
Tutoring and training
Gateway's Technical Support professionals cannot provide hardware and
software training or tutorial services. Instead, Gateway recommends the
following tutoring and training resources.
Self-help
If you have how-to questions about using your Gateway-supplied hardware or
software, see the following resources:
■
The printed or online documentation that came with your hardware or
software. In many cases, additional product information and online
documentation for Gateway-supplied hardware can be found in our Web
site's Documentation Library
■
This user's guide
■
The software publisher's Web site
Help and
Support
For more how-to information about Windows XP, click
Start, then click Help and Support.
Type the keyword practice in the HelpSpot Search box
, then click the arrow.
Tutoring
For help on using hardware or software that came with your Gateway notebook,
contact Gateway's fee-based tutorial hotline:
■
800-229-1103 (rate charged per minute; charged to a major credit card)
■
900-555-4695 (rate charged per minute; charged to your telephone bill)
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Chapter 17: Troubleshooting
Training
Gateway provides the following in-person and computerized training:
Resource
Service description
For more information
In-Store Training at
Gateway stores
Our friendly and knowledgeable software
trainers can teach you how to use the
Internet and the most popular software
programs, including Microsoft Word, Excel,
and PowerPoint.
www.gateway.com/country
Gateway Learning
Libraries
A variety of courses and tutorials are
available on CD. Select from several
easy-to-use learning libraries.
www.gateway.com/training
Online Training
from
Learn@Gateway
More than 450 online courses are available
from Learn@Gateway. All you have to do is
go online and log in. You select the subject
matter, and the learning format (self-paced
tutorials or virtual classrooms), all from the
comfort of your notebook.
www.learnatgateway.com/
276
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Safety,
Regulatory, and
Legal Information
A
Important safety
information
Your Gateway system is designed and tested to meet the latest standards
for safety of information technology equipment. However, to ensure safe
use of this product, it is important that the safety instructions marked on
the product and in the documentation are followed.
Warning
Always follow these instructions to help guard
against personal injury and damage to your
Gateway system.
Setting up your system
■
Read and follow all instructions marked on the product and in the
documentation before you operate your system. Retain all safety and
operating instructions for future use.
■
Do not use this product near water or a heat source such as a radiator.
■
Set up the system on a stable work surface.
■
The product should be operated only from the type of power source
indicated on the rating label.
■
If your computer has a voltage selector switch, make sure that the switch
is in the proper position for your area. The voltage selector switch is set
at the factory to the correct voltage.
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Appendix A: Safety, Regulatory, and Legal Information
■
Openings in the computer case are provided for ventilation. Do not block or cover these
openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for
ventilation when you set up your work area. Never insert objects of any kind into the computer
ventilation openings.
■
Some products are equipped with a three-wire power cord to make sure that the product is
properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet.
This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician
to install the appropriate outlet.
■
If you use an extension cord with this system, make sure that the total ampere rating on the
products plugged into the extension cord does not exceed the extension cord ampere rating.
■
If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the
antenna or cable system is electrically grounded to provide some protection against voltage
surges and buildup of static charges.
Care during use
■
Do not walk on the power cord or allow anything to rest on it.
■
Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking
near your system.
■
Some products have a replaceable CMOS battery on the system board. There is a danger of
explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or
equivalent type recommended by the manufacturer. Dispose of batteries according to the
manufacturer’s instructions.
■
When the computer is turned off, a small amount of electrical current still flows through the
computer. To avoid electrical shock, always unplug all power cables and modem cables from the
wall outlets before cleaning the system.
■
Unplug the system from the wall outlet and refer servicing to qualified personnel if:
■
The power cord or plug is damaged.
■
Liquid has been spilled into the system.
■
The system does not operate properly when the operating instructions are followed.
■
The system was dropped or the cabinet is damaged.
■
The system performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
Important
Caution
278
Do not use Gateway products in areas classified as
hazardous locations. Such areas include patient care
areas of medical and dental facilities, oxygen-laden
environments, or industrial facilities.
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
www.gateway.com
Regulatory compliance statements
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The
following section is a general overview of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the specific
country sections (or country group sections). The wireless devices in your system are only qualified
for use in the countries identified by the Radio Approval Marks on the system rating label. If the
country you will be using the wireless device in, is not listed, please contact your local Radio
Approval agency for requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in your notebook is well
below the RF exposure limits as known at this time. Because the wireless devices (which may be
embedded into your notebook) emit less energy than is allowed in radio frequency safety standards
and recommendations, Gateway believes these devices are safe for use. Regardless of the power
levels, care should be taken to minimize human contact during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body,
for use of a wireless device near the body (this does not include extremities) is typical. This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on and
transmitting.
Some circumstances require restrictions on wireless devices. Examples of common restrictions are
listed below:
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. 802.11B (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are
examples of devices that provide wireless communication.
Warning
In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
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Appendix A: Safety, Regulatory, and Legal Information
280
Warning
Every country has different restrictions on the use of
wireless devices. Since your system is equipped with a
wireless device, when traveling between countries with
your system, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
Warning
If your system came equipped with an internal embedded
wireless device, do not operate the wireless device unless
all covers and shields are in place and the system is fully
assembled.
Warning
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Please contact Gateway for
service.
Warning
Only use drivers approved for the country in which the
device will be used. See the Gateway System Restoration
Kit, or contact Gateway Technical Support for additional
information.
Warning
In order to comply with FCC requirements this transmitter
must not be operated (or co-located) in conjunction with
any other transmitter or antenna installed in the notebook.
www.gateway.com
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section
is only applicable if these devices are present. Refer to the system label to verify the presence of
wireless devices.
Wireless devices that may be in your system are only qualified for use in the United States of
America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the
body, for use of a wireless device near the body (this does not include extremities). This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be embedded in your notebook, is well below
the RF exposure limits as set by the FCC.
Operation of this device is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
Warning
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
interference to radio and television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
■
Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories associated with this equipment are: shielded video cable
when an external monitor is connected. These accessories are required to be used in order to
ensure compliance with FCC rules.
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Appendix A: Safety, Regulatory, and Legal Information
FCC declaration of conformity
Responsible party:
Gateway Companies, Inc.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023
Product:
■
Gateway 200STM
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Caution
282
Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the product.
www.gateway.com
Telecommunications per FCC part 68
(applicable to products fitted with USA modems)
Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On
the computer or modem card is a label that contains the FCC registration number and Ringer
Equivalence Number (REN) for this device. If requested, this information must be provided to the
telephone company.
An FCC-compliant telephone line cord with a modular plug is required for use with this device.
The modem is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68-compliant. See installation instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices which may be
connected to the telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact the local telephone company.
If this device causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. The telephone company may
request that you disconnect the equipment until the problem is resolved.
The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of this equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
This equipment cannot be used on telephone company-provided coin service. Connection to party
line service is subject to state tariffs. Contact the state public utility commission or public service
commission for information.
When programming or making test calls to emergency numbers:
■
Remain on the line and briefly explain to the dispatcher the reason for the call.
■
Perform such activities in the off-peak hours such as early morning or late evenings.
The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device to send any message via a telephone fax machine unless
such message clearly contains, in a margin at the top or bottom of each transmitted page or on the
first page of the transmission, the date and time it is sent, an identification of the business, other
entity, or other individual sending the message, and the telephone number of the sending
machine or such business, other entity, or individual. Refer to your fax communication software
documentation for details on how to comply with the fax-branding requirement.
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283
Appendix A: Safety, Regulatory, and Legal Information
Canada
Industry Canada (IC)
Intentional emitter per RSS 210
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section
is only applicable if these devices are present. Refer to the system label to verify the presence of
wireless devices.
Wireless devices that may be in your system are only qualified for use in Canada if an Industry
Canada ID number is on the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body,
for use of a wireless device near the body (this does not include extremities) is typical. This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be embedded in your notebook, is well below
the RF exposure limits as set by Industry Canada.
Operation of this device is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
Warning
To prevent radio interference to licensed service, this
device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its
transmit antenna) that is installed outdoors is subject to
licensing.
Warning
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
284
www.gateway.com
Telecommunications per DOC notice
(for products fitted with an IC-compliant modem)
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operation, and safety
requirements. The Department does not guarantee the equipment will operate to the users’
satisfaction.
Before installing this equipment, users should make sure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the inside wiring associated with a
single-line individual service may be extended by means of a certified connector assembly. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should make sure, for their own protection, that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural areas.
Warning
To avoid electrical shock or equipment malfunction do not
attempt to make electrical ground connections by yourself.
Contact the appropriate inspection authority or an
electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
www.gateway.com
285
Appendix A: Safety, Regulatory, and Legal Information
Mexico
Intentional emitter
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section
is only applicable if these devices are present. Refer to the system label to verify the presence of
wireless devices.
Wireless devices that may be in your system are only qualified for use in Mexico if a SCT ID is on
the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body,
for use of a wireless device near the body (this does not include extremities) is typical. This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be embedded in your notebook, is well below
the RF exposure limits as set by SCT.
Unintentional emitter
At this time there are no mandatory requirements for Unintentional Emitters. However, this device
does comply with multiple requirements for other countries and regions as listed on the system
label and in the user’s manual.
286
www.gateway.com
Laser safety statement
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser
Products” under a US Department of Health and Human Services (DHHS) Radiation Performance
Standard. Should the unit ever need servicing, contact an authorized service location.
Warning
Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.
www.gateway.com
287
Appendix A: Safety, Regulatory, and Legal Information
Notices
Copyright © 2002 Gateway, Inc.
All Rights Reserved
14303 Gateway Place
Poway, CA 92064 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are
made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or
change products described in this publication at any time. Due to continuing system improvements, Gateway is
not responsible for inaccurate information which may appear in this manual. For the latest product updates,
consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect,
special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual,
even if advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ
Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect
Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are
registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work,
Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway
Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway
Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware,
Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway
Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo,
Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids
BackPack, SERVE-TO-ORDER, Server Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of
Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel
Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft
Corporation. All other product names mentioned herein are used for identification purposes only, and may be the
trademarks or registered trademarks of their respective companies.
Macrovision statement
If your computer has a DVD drive and an analog TV Out port, the following paragraph applies:
This product incorporates copyright protection technology that is protected by method claims of certain U.S.
patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of
this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home
and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse
engineering or disassembly is prohibited.
288
www.gateway.com
Index
A
B
AC adapter
connecting 26
connector 3, 23
damaged 26
defective 28
international adapters 153
AC-3 digital audio jack 20
access point 192, 195, 196
accessories 14
safety precautions 278
accounts
America Online 83
ISP 83
user 184
ad hoc networking 197, 198
adding
icons to desktop 61
user accounts 184
See also installing
airplane power adapter 14, 153
alarms 155, 157
America Online 84
application key 38
arrow keys 38
AU file 108
audio
digital jack 20
headphone jack 3
microphone jack 3
muting 39, 99, 101
playing 105, 106, 108
recording 106
troubleshooting 271
audio CD
See CD
audio file
streaming 189
automobile power adapter 14, 153
AVI file 108
background 178
backing up files 223
battery 14
alarm options 155, 157
bay 7, 151
changing 151
charge indicator 28, 36, 148
charge status 148
conserving power 153
installing 151
latch 7
managing power 153
meter 28, 149
monitoring charge 148
recalibrating 150
recharging 26, 149
release latch 7
replacing 151
bays
3.5-inch 18, 19, 24
5.25-inch 18, 19, 24
battery 7, 151
CD-RW drive 18, 19, 24, 96
diskette drive 18, 19, 24, 96
DVD drive 18, 19, 24, 96
DVD/CD-RW drive 18, 19, 24, 96
memory 7, 246
mini PCI 7
module 18, 19, 24, 96
replacing modules 96
BIOS Setup utility 150, 168
Bluetooth
using while traveling 166
break system key 40
brightness system key 40
broadband Internet connection 48, 82,
188
browsing for files and folders 70
289
C
cable lock
docking station 22, 23
notebook 6
using while traveling 167
cable modem 48, 82, 192, 195
camera
See digital camera
See digital video camera
Caps Lock indicator 36
capturing video 132
cards
adding PC Card 242
eject button 4, 243
inserting PC Card 242
installing 242
reinstalling 242
removing PC Card 243
replacing 242
slot 4, 242
troubleshooting 268
carrying case 14
CD
adding tracks to your library 116
cleaning 254
copying 127
creating data CD 119
creating music CDs 119, 123
editing track information 115
inserting 95
playing music 103, 105, 110, 112
troubleshooting 252
using 94
CD Copier 127
CD drive
See CD-RW drive
See recordable CD drive
CD Player 105
CD-RW
cleaning 254
copying CDs 127
creating data CDs 119
creating music CDs 123
290
troubleshooting 252
using 94
CD-RW drive 18, 19, 24, 94, 153
activity indicator 92
eject button 92
identifying drive 94
manual eject hole 92
replacing drive module 96
troubleshooting 252
Certificate of Authenticity 11
changing bay modules 96
cleaning
audio CD 254
case 226
CD 254
component exteriors 226
computer screen 227
DVD 254
keyboard 227
mouse 227
screen 227
clicking 44
close button 63
closing
program 31, 63
window 63
color
changing depth 172
changing desktop 175, 177
changing number of 172
changing scheme 175, 177
connecting
AC adapter 26
camera 48
digital camera 48
digital video camera 48
docking station 32
external keyboard 37
keyboard 37
modem 46
printer 48
PS/2 keyboard 22
PS/2 mouse 22
scanner 48
surge protector 28
to Ethernet 47
to Internet 48, 84
to network 47
video camera 48, 132
connections
AC-3 digital audio 20
audio 20
digital audio (S/PDIF) 20
digital camera 3, 5, 22, 48
digital video camera 3, 48, 132
docking 7, 18, 32
Ethernet 3, 23, 47
external audio 20
external speakers 3
Firewire 3, 22, 48, 132
headphone 3
i.Link 3, 22, 48, 132
IEEE 1394 3, 22, 48, 132
keyboard 3, 5, 22, 48
microphone 3, 106
modem 3, 46
monitor (VGA) 5, 22
mouse 3, 5, 22, 48
network 3, 23, 47
parallel 22, 48
power 3, 23, 26
printer 3, 5, 22, 48
PS/2 22
PS/2 keyboard 22
PS/2 mouse 22
S/PDIF 20
scanner 3, 5, 22, 48
serial 22, 48
speaker 3
USB 3, 5, 22, 48
VGA 5, 22
video camera 3, 48, 132
Zip drive 3, 5, 22, 48
copying
CDs 127
files and folders 67, 79
text and graphics 79
copyright notice 288
creating
data CDs 119
documents 75
folders 65, 66
movies 132
MP3 files 116
music CDs 123
music files 112, 116
startup diskette 212
Customer Service 273
Accounting 274
Sales 274
Warranty 274
customizing 171
cutting
files and folders 67, 79
text and graphics 79
D
default printer 269
defragmenting hard drive 221
deleting files and folders 59, 69, 79,
218
desktop 58
adding icons 61
adding shortcuts 61
adjusting settings 172
changing background 178
changing color depth 172
changing color scheme 175, 177
changing colors 175, 177
changing number of colors 172
changing resolution 174
using 59
device drivers
See drivers
devices 14, 48
dialing codes 166
digital audio (S/PDIF) jack 20
digital camera
connecting 48
291
serial port 22
USB port 3, 5, 22
digital video camera
connecting 48
IEEE 1394 port 3
directional keys 38
Disk Cleanup 218
Disk Defragmenter 221
diskette
creating startup 212
inserting 93
troubleshooting 255
using 93
write-protect 213
diskette drive 18, 19, 24, 93
eject button 92, 93
replacing drive module 96
slot 92
using 93
display
settings 172
switching 39
troubleshooting 256
docking port 7, 18
docking release lever 20, 21, 24, 33
docking station 14, 17
attaching to notebook 32
connector 18
docking port 7
release lever 20, 21, 24, 34
separating from notebook 33
speakers 20, 21
undock button 19
using 14, 17
documentation
eSupport 56
Gateway Web site 55
help 50
HelpSpot 50
online help 54
documents
creating 75
opening 77
292
printing 78
saving 76
double-clicking 44
downloading 87
dragging 45
drivers 231
reinstalling 231
updating 233
drives 64
3.5-inch bay 18, 19, 24
5.25-inch bay 18, 19, 24
backing up files 223
CD-RW 18, 19, 24, 94, 153
changing modular drives 96
checking for errors on 219
checking for free space 217
defragmenting 221
deleting files 218
diskette 18, 19, 24, 93
DVD 18, 19, 24, 94, 153
DVD/CD-RW 18, 19, 24, 94, 153
identifying drive types 94
installing and replacing 96
modular bay 18
sharing 188
troubleshooting 252, 255, 257
types 94
viewing contents 64
viewing files and folders 65
DSL modem 48, 82, 192, 195
DVD
cleaning 254
inserting 95
playing 130
troubleshooting 252
using 94
DVD drive 18, 19, 24, 94, 153
activity indicator 92
eject button 92
identifying drive 94
manual eject hole 92
replacing drive module 96
troubleshooting 252
DVD/CD-RW
copying CDs 127
creating data CDs 119
creating music CDs 123
manual eject hole 92
troubleshooting 252
using 94
DVD/CD-RW drive 18, 19, 24, 94, 153
activity indicator 92
eject button 92
identifying drive 94
replacing drive module 96
troubleshooting 252
E
electrostatic discharge (ESD) 244
e-mail 83, 88
address 88
checking for messages 89
sending 88
transferring settings 206
emergency startup diskette 212
EmPower power adapter 153
Error-checking 219
eSupport 12, 13, 56
Ethernet 190, 191
connecting 47
jack 3, 23, 47
turning wireless Ethernet on or off
199
wired 191, 192
wireless 194, 195, 196, 197
external audio jack 20
external monitor 5, 22, 39
EZ Pad touchpad 8, 43
F
fan 5
Fast Ethernet 190, 191, 193
faxes 133
automatically canceling 144
canceling 143
configuring Fax 135, 137
failed transmission 145
installing Fax 134
receiving and viewing 142
retrying 144
sending 139
sending a scanned image 142
sending from a program 141
setting up cover page template 140
troubleshooting 264
files 64, 65
backing up 223
copying 67, 79
cutting 79
deleting 59, 69, 79, 218
finding 70, 72
moving 67, 203
opening 44, 59
pasting 79
recovering 69
renaming 79
searching for 70, 72
transferring 167, 203
troubleshooting 257
types 204
viewing list 65
Files and Settings Transfer Wizard 202
finding
files and folders 70, 72, 203
HelpSpot topics 52
specifications 12
Firewire port 3, 22, 48, 132
floppy disk
See diskette
Fn key 38, 39
folders 64, 65
copying 67, 79
creating 66
cutting 79
deleting 59, 69, 79
finding 70, 72
moving 67
opening 44, 65
pasting 79
293
recovering 69
renaming 79
searching for 70, 72
viewing list 65
fragmentation 221
function keys 38
G
game
multi-player 189
Gateway
eSupport 12, 13, 56
model number 7, 10, 24
serial number 10, 12
Web address 55
Web site 55
gateway.your.way dial-up server 263
H
hard drive
backing up files 223
checking for errors 219
checking for free space 217
defragmenting 221
scanning for errors 219
scheduling tasks 224
status indicator 36
troubleshooting 257
headphone jack 3
help
online 54
using 50
HelpSpot 50
playing a video 53
searching 52
starting 50
Using your computer link 51
Hibernate mode 153, 154, 159, 160
home office network 188
hot-swapping 242
hyperlinks 85
294
I
i.Link port 3, 22, 48, 132
IEEE 1394 port 3, 22, 48, 132
IEEE 802.11a 190, 194
using while traveling 166
IEEE 802.11b 190, 194
using while traveling 166
indicators
See status indicators
inkjet printer 15
installing
battery 151
bay modules 96
cards 242
CD-RW drive 96
device drivers 231
devices 48
digital camera 48
digital video camera 48
diskette drive 96
drivers 231
drives 96
DVD drive 96
DVD/CD-RW drive 96
InterVideo DVD player 130
memory 246
Microsoft Fax 134
PC Cards 242
peripheral devices 48, 206
printer 48, 206
programs 208, 235
recordable CD drive 96
scanner 48, 206
software 208, 235
Windows 238
Internal wireless label 11
Internet 82
account 83
broadband connection 48, 82, 188
button 8, 41
connecting to 84
requirements to access 83
sharing access 188
transferring settings 205
troubleshooting 258
Internet button 8, 41
Internet connection
troubleshooting 258, 263
Internet radio 118
Internet service provider (ISP) 83
connecting to 84
disconnecting from 84
setting up an account 83
transferring settings 205
InterVideo DVD player 130
IRQ conflicts 254
J
jacks
See connections
K
Kensington cable lock 167
lock slot 6, 22, 23
key combinations 39
keyboard 8, 9
buttons 37
cleaning 227
connecting 37
features 37
PS/2 port 22
shortcuts 79
troubleshooting 260
USB port 3, 5, 22
keys
application 38
arrow 38
battery status 39
Break 40
brightness 40
directional 38
Fn 38, 39
function 38
LCD brightness 40
LCD/CRT 39
navigation 38, 40
numeric keypad 38
Pad Lock 39
Pause 39
power status 39
Scroll Lock 39
Standby 39
Status 39
system 38
system key combinations 39
toggle display 39
Windows 38
L
label
internal wireless 11
Microsoft Certificate of Authenticity
(COA) 11
model number 7, 10, 24
serial number 10
wireless networking 11
laser printer 15
latch
3.5-inch bay 18
5.25-inch bay 18
battery 7
LCD panel release 2
LCD brightness system keys 40
LCD panel
cleaning 227
release latch 2
troubleshooting 256
LCD/CRT system key 39
lever
docking release 20, 21, 24, 33
lights
See status indicators
line protector 166
line tester 166
lock
Kensington cable 6, 22, 23, 167
M
maintenance 209
295
backing up files 223
checking for drive errors 219
checking hard drive space 217
cleaning case 226
cleaning component exteriors 226
cleaning computer display 227
cleaning keyboard 227
cleaning the mouse 228
creating startup diskette 212
defragmenting 221
deleting files 218
suggested schedule 210
using Scheduled Task Wizard 224
virus protection 214
maximize button 63
Media Player 103, 108
memory 14
adding 246
bay 7, 246
installing 246
replacing 246
troubleshooting 260
upgrading 246
menu bar 63
messages
checking e-mail 89
sending e-mail 88
microphone jack 3
Microsoft Certificate of Authenticity
(COA) 11
Microsoft Fax 133
MIDI file 108
mini PCI bay 7
minimize button 63
model number 10, 167
modem 82, 83
cable 48, 82, 192, 195
connecting 46
connection speed 263
DSL 48, 82, 192, 195
international adapter 166
jack 3, 46
protecting from power surge 28
296
troubleshooting 261
modular bay 18, 19, 24
See also bays
monitor (VGA) port 5, 22
switching display 39
mouse
cleaning 228
PS/2 port 22
troubleshooting 266
USB port 3, 5, 22
See also touchpad
moving
files 67, 203
folders 67, 68
Internet settings 205
pointer 44
screen objects 45
MP3 file
creating 112
editing track information 115
playing 108
streaming 189
MPEG file
See MP3 file
multimedia
adjusting volume 98, 101
playing audio CD 103, 105
playing DVD 130
recording audio 106
using diskette drive 93
using DVD drive 94
using recordable CD drive 94
using Windows Media Player 103,
108
multi-player game
playing 189
music
playing 103, 105, 110
music library
building 116
changing settings 117
MusicMatch
building a music library 116
creating music files 112
editing track information 115
listening to Internet radio 118
playing audio CD 110, 112
muting 39, 99, 101
N
navigation keys 38
network
jack 3, 23, 47
troubleshooting 267
network equipment shopping list 193,
196, 198
networking
access point 195, 196
ad hoc 197, 198
data transfer speed 191, 194
Ethernet 190, 191, 194
games 189
internal wireless label 11
peer-to-peer 197, 198
sharing devices 189
sharing drives 188
sharing Internet connections 188
sharing printers 189
signal strength 194
streaming audio 189
streaming video 189
turning off wireless Ethernet 199
turning on wireless Ethernet 199
wired connections 191
wireless connections 194
non-technical support
Accounting 274
Sales 274
Warranty 274
Norton Antivirus 214, 215
numeric keypad 38
status indicator 36
O
online help 50, 54
opening
documents 77
files 44, 59
folders 44, 65
LCD panel 2
notebook 2
programs 44, 59
shortcut menu 44
option bays
changing modules 96
P
Pad Lock
indicator 36, 39
system key 39
parallel port 22, 48
password 167, 267
pasting
files and folders 67, 79
text and graphics 79
pause text scrolling 39
PC Cards
See cards
PC Doctor 251
PCMCIA Cards
See cards
peer-to-peer networking 197, 198
peripheral devices 14, 48
Pinnacle Expression 132
playing
audio CD 103, 105
audio CD with MusicMatch 110
audio file 107
DVD 130
multimedia files 108
music CD 103, 105, 110
Windows Media Player file 108
Plug and Play devices
Firewire support for 48
i.Link support for 48
IEEE 1394 support for 48
USB support for 48
pointer 43
moving 44
297
ports
See connections
power
AC adapter 26, 153
advanced settings 155, 158
alarms 155, 157
automobile/airplane adapter 153
battery 31, 148, 149, 150, 151,
153
button 9, 29, 39, 155
changing modes 154
changing schemes 155
changing settings 155
connector 3, 23, 26
conserving battery power 153
damaged cord 26, 28
EmPower adapter 153
extending battery life 153
Hibernate mode 154, 159, 160
indicator 36
international adapter 168
management 147, 153, 168
schemes 155
SpeedStep settings 161
Standby/Resume 29, 30, 39, 154,
155
status box 39
status indicator 36
surge protector 28
troubleshooting 268
turning on notebook 29
power adapter
airplane 14
automobile 14
printer 15
default 269
inkjet 15
installing 48, 206
laser 15
parallel port 22, 207
sharing 189
troubleshooting 269
USB port 3, 5, 22, 48
298
printing documents 78
programs
closing 79
installing 208, 235
opening 44, 59
reinstalling 208, 235
PS/2 port 22
R
radio
listening with MusicMatch 118
radio approval authorities 166
radio frequency wireless connections
166
RAM
See memory
reboot 31
recalibrating the battery 150
recharging the battery 149
recordable CD drive 153, 223
copying CDs 127
creating data CDs 119
creating music CDs 123
identifying drive 94
troubleshooting 252
using 94, 119
recording
audio file 106
CD tracks 112
recovering files and folders 69
Recycle Bin 59
deleting files and folders 69
emptying 70
recovering files and folders 69
reinstalling
device drivers 231
drivers 231
programs 208, 235
software 208, 235
Windows 2000 238
Windows XP 238
See also installing
removing files and folders 59, 69, 79,
218
renaming files and folders 79
replacing
See installing
resetting computer 31
resolution
changing 174
restart 31
Restoration CDs 230
right-clicking 44
router 192
Roxio Easy CD Creator 119, 123
S
S/PDIF jack 20
safety
general precautions 277
guidelines for troubleshooting 250
static electricity 244
saving documents 76
ScanDisk 219
scanner
installing 48
USB port 3, 5, 48
scanning drive
for errors 219
for viruses 214
Scheduled Tasks Wizard 224
screen
adjusting settings 172
changing color depth 172
changing number of colors 172
changing resolution 174
cleaning 227
saver 181
troubleshooting 256, 271
screen objects
getting information 44
moving 45
selecting 44
Scroll Lock
status indicator 36, 39
system key 39
Search utility 73
searching
for files and folders 70, 72
in HelpSpot 52
security features
Kensington cable lock 6, 22, 23,
167
security while travelling 167
serial number 10, 12, 56, 167, 208
serial port 22, 48
setting up
safety precautions 277
sharing
devices 189
drives 188
Internet connection 188
printer 189
shortcut menus
accessing 44
shortcuts
adding to desktop 61
closing programs 79
closing windows 79
copying 79
cutting 79
deleting files and folders 79
Internet button 41
keyboard 79
opening menu 44
pasting 79
renaming files and folders 79
selecting items in list 79
selecting multiple adjacent items in
list 79
switching between files, folders, or
running programs 79
shutting down computer 30
signal strength 194
small office network 188
SO-DIMM 246
software
See programs
sound
299
adjusting 39, 98, 101
controls 98, 101
muting 39, 98, 99, 101
troubleshooting 271
See also audio
Sound Recorder
making audio recordings 106
playing file 107
speakers
built-in 8
docking station 20, 21
jack 3
specifications 12
SpeedStep technology 161
Standby mode 29, 30, 39, 154
Standby system key 39
Start button 59
Start menu 59
starting
notebook 29
programs 44, 59
startup diskette 212
static electricity 244
status indicators 8, 35
battery charge 28, 36, 148
Caps Lock 36
drive activity 36
hard drive 36
numeric keypad 36, 39
Pad Lock 36, 39
power 36
Scroll Lock 36, 39
support tool
PC Doctor 251
surge protector 28, 153, 168
Suspend 39
system identification label 7, 10, 24
system keys 38
combinations 39
T
taskbar 59
Technical Support 274
300
technical support
automated troubleshooting 274
eSupport 12, 13, 56
FaxBack support 274
resources 273
Technical Support 274
tips before contacting 273
tutorial service 274
telephone
automatically canceling a fax 144
canceling a fax 143
configuring Fax 135, 137
installing Fax 134
line protector 166
line tester 166
receiving and viewing faxes 142
retrying a fax 144
sending a fax 139
sending a scanned image fax 142
sending faxes from a program 141
setting up fax cover page template
140
telephone support 273
title bar 63
touchpad 8, 43
buttons 43, 44
changing settings 183
clicking 44
double-clicking 44
dragging objects 45
moving pointer 43, 44
moving screen objects 45
opening files, folders, and programs
44
opening shortcut menu 44
right-clicking 44
selecting screen objects 44
training
CD 276
classroom 276
Gateway Learning Libraries 276
Learn@Gateway 276
transferring
files 203
Internet settings 205
travel tips 165
troubleshooting
audio 271
automated system 274
CD-RW drive 252
cleaning CD 254
cleaning DVD 254
device installation 254
diskette drive 255
display 256
DVD drive 252
DVD/CD-RW drive 252
Error-checking 219
faxed answers 274
faxes 264
files 257
gateway.your.way dial-up server 264
general guidelines 251
hard drive 257
Internet connection 258, 263
IRQ conflict 254
keyboard 260
LCD panel 256
memory 260
modem 261
mouse 266
network 267
passwords 267
PC Cards 268
PC Doctor 251
power 268
printer 269
safety guidelines 250
screen 256, 271
screen area 256
screen resolution 256
sound 271
support tool 251
video 271
Web site connection speed 259
turning off
notebook 30
wireless Ethernet 199
turning on
notebook 29, 31
wireless Ethernet 199
tutoring
fee-based 275
U
undock button 19
undocking 33
updating
device drivers 233
Norton AntiVirus 216
upgrading 241
USB port 3, 5, 22, 48
user accounts
adding in Windows XP 184
switching in Windows XP 185
V
video
capture 132
playing 108, 130
troubleshooting 271
video camera
connecting 48, 132
video file
streaming 189
virus 214
protecting against 87, 214
removing with Norton AntiVirus
215
volume
adjusting 39, 98, 101
adjusting modem 265
controls 98, 101
muting 39, 98, 99, 101
system keys 39
W
waking up notebook 30
WAV file 108
301
Web browser 83, 85
Web page 85
Web site 85
connecting to 86
Gateway 55
window 62
close button 63
closing 63, 79
maximize button 63
menu bar 63
minimize button 63
title bar 63
Windows
desktop 58
installing 238
Product Key Code 11
reinstalling 238
reinstalling device drivers 231
updating device drivers 233
Windows key 38
Windows Media Player 103, 108, 130
wireless connections
using while traveling 166
wireless Ethernet 190, 194
access point 195, 196
ad hoc 197, 198
data transfer speed 194
label 11
peer-to-peer 197, 198
signal strength 194
turning on or off 199
using while traveling 166
World Wide Web (WWW) 85
downloading files 87
write-protection for diskettes 213
Z
Zip drive 223
USB port 3, 5, 48
302