Specifications | Gateway 3801HGV Network Router User Manual

Using Your Gateway 450 Notebook
Gateway 450 Notebook
user'sguide
MAN SYS US 450 SX4 USR GDE R1 9/02
Customizing
Troubleshooting
Contents
1 Checking Out Your Gateway 450 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . .
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3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
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Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 96
Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using a recordable drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating data CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . .
Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . .
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8 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a secondary battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
10 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .171
Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Programming the multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
11 Networking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Wireless Ethernet (IEEE 802.11a or IEEE 802.11b) network . . . . . . . . . . . . .188
Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . .189
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Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . .
Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . .
Equipment you need for an access point wireless Ethernet network . . . . . .
Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . .
Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . .
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing and configuring your notebook for Ethernet networking . . . . . . . . .
Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . .
190
191
192
193
194
195
196
196
197
197
197
12 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . .
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
200
201
201
203
203
204
204
204
204
205
206
13 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
208
210
212
215
215
216
217
219
221
222
224
224
225
225
225
v
14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
15 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Changing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Replacing the main hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
16 Using the Gateway 450 Port Replicator . . . . . . . . . . . . . . . . . . . . . . . .255
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Securing your port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
vi
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
282
283
285
285
286
287
287
288
289
289
289
290
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 291
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
vii
viii
Checking Out
Your Gateway 450
1
This chapter introduces you to the basic features of your
notebook. Read this chapter to learn:
■
How to identify the features of your Gateway notebook
■
How to locate your notebook’s model and serial
number
■
How to locate the Microsoft Certificate of Authenticity
■
How to locate the specifications for your notebook
■
What accessories are available for your notebook
Tips & Tricks
To access the contents of this guide while you
are traveling, click Start, All Programs, then
click Gateway Utilities. You can also
download an electronic copy from
www.gateway.com/support/manlib/.
www.gateway.com
1
Chapter 1: Checking Out Your Gateway 450
Front
Speaker
Battery Power
charge indicator
indicator
Component
Speakers
Battery charge indicator
Icon
LCD panel
release latch
Speaker
Description
Provide audio output when headphones or amplified
speakers are not plugged in.
The LED shows the battery activity and status.
LED green - battery is fully charged.
LED orange - battery is charging.
■
LED red - battery is malfunctioning.
This LED only lights up when the notebook is plugged in.
■
■
Power indicator
Lights up when the notebook is turned on and shows
notebook power status.
■
■
■
LCD panel release latch
2
LED on - power is on.
LED blinking - power is in Standby mode.
LED off - power is off.
Open the LCD panel by pressing the release latch.
www.gateway.com
Left side
Left side
Microphone jack
USB ports
Line in jack
PC Card
slots
PC Card
eject
buttons
Headphone jack
IEEE 1394 port
Component
Icon
Description
Microphone jack
Plug a microphone into this jack.
Line in jack
Connect an external audio input source (such as a stereo) to this
jack so that you can record sound on your notebook or play sound
through the notebook speakers.
Headphone jack
Plug amplified speakers or headphones into this jack. The built-in
speakers are turned off when speakers or headphones are
plugged into this jack.
The headphone jack on the port replicator is turned off when
headphones are plugged into this jack.
IEEE 1394 port
Plug an IEEE 1394 (also known as Firewire® or i.Link®) device
(such as a digital camcorder) into this 4-pin IEEE 1394 port.
USB ports
Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or
mouse) into these ports.
www.gateway.com
3
Chapter 1: Checking Out Your Gateway 450
Component
4
Icon
Description
PC Card slots
Insert one or two Type II, or one Type III PC Card into these slots.
For more information, see “Adding and removing a PC Card” on
page 240.
PC Card eject
buttons
Press one of the eject buttons to remove a PC Card from a
PC Card slot. For more information, see “Adding and removing a
PC Card” on page 240.
www.gateway.com
Right side
Right side
Modular bay
Component
Modular bay
Icon
Kensington
lock slot
Description
Use this bay for a secondary battery, a CD, DVD,
CD-RW, or combination DVD/CD-RW drive, a diskette
drive, or a second hard drive. For more information, see
“Changing drives” on page 242.
To determine the type of drive in the modular bay,
examine the drive tray’s plastic cover and compare the
logo to those listed in “Identifying drive types” on
page 84.
Kensington™ lock slot
Secure your computer to an object by connecting a
Kensington cable lock to this slot.
www.gateway.com
5
Chapter 1: Checking Out Your Gateway 450
Back
Power connector
PS/2 port
TV out jack
Ethernet jack
Parallel
port
Serial port
Monitor
port
Ventilation
fan
Modem jack
Component
Icon
Description
Power connector
Plug the AC adapter cable into this connector.
TV out jack
Plug a television into this jack so that you can view your display
on a television using NTSC/PAL composite video. For more
information, see “Viewing the display on a television” on page 120.
Modem jack
Plug a modem cable into this jack. For more information, see
“Connecting the modem” on page 35.
Ethernet jack
Plug a 10/100 Ethernet network cable into this jack. For more
information, see “Connecting to a wired Ethernet network” on
page 36 and “Networking Your Computer” on page 185.
PS/2 port
Plug a PS/2 device (such as a keyboard or mouse) into this port.
Attaching a PS/2 mouse or keyboard to your notebook may
deactivate the touchpad or built-in keyboard.
Parallel port
Plug a parallel device (such as a printer) into this port.
Serial port
Plug a serial device (such as a digital camera) into this port.
6
www.gateway.com
Back
Component
Icon
Description
Monitor port
Plug an analog VGA monitor into this port.
Ventilation fan
Helps cool internal components. Do not block or insert objects into
these slots.
www.gateway.com
7
Chapter 1: Checking Out Your Gateway 450
Bottom
Docking port
Modular bay
latch
System
label
Memory
bay
Modular bay
latch
Reset
hole
Battery
bay
Mini PCI
bay
Battery latch
Component
Docking port
Icon
Hard drive bay
Description
Connect the port replicator to this port.
Warning! Power is passed through this port. This docking
connection is certified to UL 1950 for use only with port replicators
designed for your Gateway notebook.
8
Memory bay
Install as many as two memory modules into this bay. For more
information, see “Adding or replacing memory” on page 248.
Reset hole
Insert a straightened paper clip into this hole to manually restart
the notebook.
Mini PCI bay
The optional wireless Ethernet mini PCI card is located in this bay.
Hard drive bay
The main hard drive is located in this bay. For more information,
see “Replacing the main hard drive kit” on page 252.
www.gateway.com
Bottom
Component
Icon
Description
Battery latch
Slide to release the battery.
Battery bay
Insert the main battery into this bay. For more information, see
“Changing batteries” on page 143.
Modular bay latch
Slide and hold the modular bay latch closest to the back of the
notebook, then slide the other modular bay latch to release the
bay module.
System label
Includes the product model number. For more information, see
“Identifying your model” on page 12.
www.gateway.com
9
Chapter 1: Checking Out Your Gateway 450
Keyboard area
For information on using your keyboard, see “Using the keyboard” on page 27.
Multi-function buttons
Status
indicators
Power
button
Keyboard
Touchpad
Component
Multi-function buttons
10
Icon
Description
Press these buttons to open programs assigned to them.
By default, these buttons are set to open your e-mail
program, your Web browser, online help, and another
program that you assign. For more information, see
“Multi-function buttons” on page 31.
www.gateway.com
Keyboard area
Component
Icon
Description
Touchpad
Provides all the functionality of a mouse. For more
information, see “Using the EZ Pad touchpad” on
page 32.
Keyboard
Provides all the features of a full-sized 86-key keyboard.
For more information, see “Using the keyboard” on
page 27.
Power button
Press to turn the power on or off. You can also configure
the power button for Standby/Resume mode. For more
information on configuring the power button mode, see
“Changing power settings” on page 151.
Status indicators
Inform you when a drive is in use or when a button has
been pressed that affects how the keyboard is used. For
more information, see “Status indicators” on page 26.
www.gateway.com
11
Chapter 1: Checking Out Your Gateway 450
Identifying your model
Important
The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway model number
The label on the bottom of your notebook contains information that identifies
your notebook model and its features. Gateway Technical Support will need this
information if you call for assistance.
Gateway
model
number
Gateway serial number
You can locate the Gateway serial number:
12
■
Printed on a white sticker on the bottom or back of your notebook.
■
Printed on the customer invoice that came with your notebook. The
invoice also contains your customer ID number.
■
Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then
click View product serial number.
www.gateway.com
Identifying your model
Internal wireless label
A label similar to the following indicates your computer contains a wireless
communications device. The label is located on the bottom of your notebook.
IEEE 802.11b RLAN Approvals:
FCC ID HFS9550015318
CANADA ID 1787104509A
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of your
notebook includes the product key code for your operating system.
www.gateway.com
13
Chapter 1: Checking Out Your Gateway 450
Finding your specifications
For more information about your computer, such as memory size, memory type,
and hard drive size, go to the My Computer Info link in HelpSpot or visit Gateway’s
eSupport page at www.gateway.com/support. The eSupport page also has links to
additional Gateway documentation and detailed specifications.
View your computer’s serial number by clicking Start, Help and Support, then
clicking View system serial number. Check your specifications by clicking Start,
Help and Support, then clicking See your PC’s configuration.
14
www.gateway.com
Finding your specifications
You can also find out more about your computer at the Gateway eSupport site.
Visit www.gateway.com/support.
www.gateway.com
15
Chapter 1: Checking Out Your Gateway 450
Accessories
Gateway offers accessories that can help you make the most of using your
notebook. To order accessories, visit the Accessories Superstore at
www.gateway.com.
Batteries and automobile/airplane power adapters
If you run your notebook on battery power for extended periods, you may want
to buy an additional battery so that you can swap batteries when necessary.
See “Changing batteries” on page 143 for more information about using an
additional main battery and “Installing a secondary battery” on page 145 for
more information about using a secondary battery in your notebook.
With an automobile/airplane power adapter, you can save battery power by
plugging your notebook into an automobile cigarette lighter or an airplane
in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space for
accessories or supplies.
Port replicators
Although you can attach devices directly to your notebook, a port replicator
lets you make all of those connections at one time. When you travel with your
notebook, you merely disconnect from the port replicator instead of
unplugging all the devices.
A port replicator also provides additional ports and other expansion features
not included with your notebook. See “Using the Gateway 450 Port Replicator”
on page 255 for more information about using a port replicator with your
notebook.
Peripheral devices
You can attach devices (such as a keyboard, mouse, printer, or monitor) to your
notebook or port replicator.
Memory
Large programs, such as multimedia games or graphics programs, use a lot of
memory. If your programs are running more slowly than you think they should,
try adding more memory. See “Adding or replacing memory” on page 248 for
more information.
16
www.gateway.com
Accessories
Printers
You can attach almost any type of printer to your notebook. The most common
types are inkjet and laser printers, which print in color or black and white. See
“Installing a printer, scanner, or other peripheral device” on page 37 for more
information about attaching a printer to your notebook.
Inkjet printers and cartridges are relatively inexpensive, but they are slower than
laser printers. Using an inkjet color printer, you can print pictures, banners,
and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much faster
than inkjet printers. Laser printers are better than inkjet printers when you are
printing large documents.
www.gateway.com
17
Chapter 1: Checking Out Your Gateway 450
18
www.gateway.com
Getting Started
2
This chapter provides basic information about your
Gateway notebook. Read this chapter to find out how to:
■
Connect the AC adapter
■
Start and turn off your notebook
■
Identify the status indicators
■
Use the keyboard
■
Use the EZ Pad touchpad
■
Connect the modem
■
Connect to an Ethernet network
■
Install peripheral devices
www.gateway.com
19
Chapter 2: Getting Started
Connecting the AC adapter
You can run your notebook using an AC adapter or the notebook battery. The
battery was shipped to you partially charged. You should use the AC adapter
right away to fully charge the battery. Allow 24 hours for the battery to fully
charge.
Important
If the battery is not fully charged before you use your
notebook on battery power for the first time, the battery life
may be much shorter than you expect. If the battery life
seems short even after being charged for 24 hours, the
battery may need to be recalibrated. For information, see
“Recalibrating the battery” on page 142.
To connect the AC adapter:
1
Connect the power cord to the AC adapter.
Warning
Make sure that you use the AC adapter that came with
your notebook.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your notebook may be
damaged.
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Connecting the AC adapter
2
Connect the AC adapter to your notebook’s power connector.
3
Plug the power cord into a wall outlet.
The battery charge indicator turns on (see “Front” on page 2 for the
location of the battery charge indicator). If the battery charge indicator
does not turn on, unplug the adapter from your notebook, then plug it
back in.
4
When you finish using your notebook for the first time, turn your
notebook off and leave your notebook connected to AC power for at least
24 hours. The battery charge meters may not show a charge for several
hours. For more information about the battery charge meter on your
model, see “Monitoring the battery charge” on page 140.
5
If the battery charge meters do not show a full charge after 24 hours,
contact Gateway Technical Support at www.gateway.com/support/contact.
Warning
Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.
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Chapter 2: Getting Started
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your notebook
can increase to far above normal levels and cause data loss or system damage.
Protect your notebook and peripheral devices by connecting them to a surge
protector, which absorbs voltage surges and prevents them from reaching your
notebook.
Warning
22
High voltages can enter your notebook through both the
power cord and the modem connection. Protect your
notebook by using a surge protector. If you have a
telephone modem, use a surge protector that has a
modem jack. If you have a cable modem, use a surge
protector that has an antenna/cable TV jack. During an
electrical storm, unplug both the surge protector and the
modem.
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Starting your notebook
Starting your notebook
To start your notebook:
1
Open your notebook by pressing the latch on the front of your notebook
and lifting the LCD panel.
2
Press the power button located above the keyboard.
Power button
The power button is preset to On/Off mode. However, you can also set it
to function in Standby/Resume mode. For instructions on changing the
power button mode, see “Changing power settings” on page 151.
3
If you are starting your notebook for the first time, follow the on-screen
instructions to set up your notebook.
Waking up your notebook
When you have not used your notebook for several minutes, it may enter a
power-saving mode called Standby. While in Standby, the power indicator
flashes.
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Chapter 2: Getting Started
If your notebook is in Standby mode, “wake” it up by pressing the power
button. For more information on changing power-saving settings, see
“Changing power settings” on page 151.
Turning off your notebook
To turn off your notebook in Windows XP:
1
Click Start, then click Turn Off Computer. The Turn Off Computer dialog box
opens.
2
Click Turn Off. Windows shuts down and turns off your notebook.
Important
If for some reason you cannot use the Turn Off Computer
option in Windows to turn off your notebook, press and
hold the power button for about five seconds, then
release it.
To turn off your notebook in Windows 2000:
1
2
Click Start, then click Shut Down. The Shut Down Windows dialog box opens.
3
Click OK. Windows shuts down and turns off your notebook.
Click the arrow button to open the What do you want your computer to do
list, then click Shut down.
Important
24
If for some reason you cannot use the Shut Down option
in Windows to turn off your notebook, press and hold the
power button for about five seconds, then release it.
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Restarting (rebooting) your notebook
Restarting (rebooting) your
notebook
If your notebook does not respond to keyboard or touchpad input, you may
have to close programs that are not responding. If closing unresponsive
programs does not restore your notebook to normal operation, you may have
to restart (reboot) your notebook.
To close unresponsive programs and restart your notebook:
1
Press CTRL+ALT+DEL. A window opens that lets you close a program that
is not responding.
2
3
4
Click the program that is not responding.
Close the program by clicking End Task.
If your notebook does not respond, turn it off, wait ten seconds and turn
it on again.
Important
If your notebook does not turn off immediately, complete
the following steps until the notebook turns off:
1 Press and hold the power button for about five seconds,
then release it.
2 Insert a straightened paper clip into the reset hole on
the bottom of your notebook.
3 Remove AC power and the battery for more than
10 seconds.
As a part of the regular startup process, a program to check the disk status
runs automatically. When the checks are finished, Windows starts.
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Chapter 2: Getting Started
Status indicators
Status indicators inform you when a drive is being used or when a button has
been pressed that affects how the keyboard is used.
Hard drive
Modular drive Caps lock
Scroll lock
Pad lock
Indicator
Icon
Modular drive
Description
■
■
Indicator Green - The modular drive is in use.
Indicator Orange - The module is ready to swap.
Hard drive
The hard drive is in use.
Caps Lock
Caps Lock is turned on.
Scroll Lock
Scroll Lock is turned on. For more information, see “System key
combinations” on page 29.
Pad Lock
Numeric keypad is turned on. For more information, see “System
key combinations” on page 29.
1
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Using the keyboard
Using the keyboard
Your notebook features a full-size keyboard that functions the same as a desktop
computer keyboard. Many of the keys have been assigned alternate functions,
including shortcut keys for Windows, function keys for specific system
operations, and the Pad Lock keys for the numeric keypad.
You can attach an external keyboard to the notebook using a USB or PS/2 port.
You do not need to shut down the notebook to connect a USB keyboard.
Attaching a PS/2 keyboard to your notebook or port replicator may turn off
the built-in keyboard.
Function keys/System keys
FN key
Windows
key
Numeric
keypad
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Navigation keys/Volume keys
Application
key
Arrow keys/LCD
brightness keys
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Chapter 2: Getting Started
Key types
The keyboard has several different types of keys. Some keys perform specific
actions when pressed alone and other actions when pressed in combination
with another key.
Key type
Function keys
Icon
Description
Press these keys labeled F1 to F12 to perform actions in
programs. For example, pressing F1 may open help.
Each program uses different function keys for different purposes.
See the program documentation to find out more about the
function key actions.
System keys
Press these colored keys in combination with the FN key to
perform specific actions.
Navigation keys
Press these keys to move the cursor to the beginning of a line,
to the end of a line, up the page, down the page, to the beginning
of a document, or to the end of a document.
Volume keys
Press these colored keys in combination with the FN key to
increase or decrease the volume or to turn off all sound.
FN key
Press the FN key in combination with a colored system key (such
as STATUS, STANDBY, or PAUSE) to perform a specific action.
Windows key
Press this key to open the Windows Start menu. This key can
also be used in combination with other keys to open utilities like
F (Search utility), R (Run utility), and E (Explorer utility).
Numeric keypad
Use these keys to type numbers when the numeric keypad is
turned on. Press FN+PAD LOCK to turn on the numeric keypad.
Application key
Press this key for quick access to shortcut menus and help
assistants in Windows.
Arrow keys
Press these keys to move the cursor up, down, right, or left.
LCD brightness
keys
Press these colored keys in combination with the FN key to
control the screen brightness.
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Using the keyboard
System key combinations
When you press an FN key and a system key at the same time, your notebook
performs the action identified by the colored text or icon on the key.
Press and hold FN while
pressing this system key...
To...
Display the power status box in the upper-left corner of your
display. The box shows the battery charge level, the BIOS version,
and whether the AC adapter is being used. Press the key
combination again to close this box.
Toggle the notebook display between the LCD, an external
monitor, or both displays at the same time. A monitor must be
plugged into the monitor port on your notebook.
Enter Standby mode. Press the power button to leave Standby
mode. For more information, see “Changing power modes” on
page 150.
Turn on Pad Lock so you can use the numeric keypad. Press this
key combination again to turn off Pad Lock. The Pad Lock status
indicator appears when this function is turned on.
Pause the text scrolling in a DOS screen. Press this key
combination again to continue scrolling. The Scroll Lock status
indicator appears when this function is turned on. (This function
is only available in some programs.)
Pause execution of a DOS program. (This function is only
available in some programs.)
Stop the currently running DOS program. (This function is only
available in some programs.)
Increase the brightness of the display.
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Chapter 2: Getting Started
Press and hold FN while
pressing this system key...
To...
Decrease the brightness of the display.
Mute the sound. Press the key combination again to restore the
sound. For more information, see “Adjusting the volume in
Windows XP” on page 86 and “Adjusting the volume in
Windows 2000” on page 89.
Increase volume. For more information, see “Adjusting the volume
in Windows XP” on page 86 and “Adjusting the volume in
Windows 2000” on page 89.
Decrease volume. For more information, see “Adjusting the
volume in Windows XP” on page 86 and “Adjusting the volume in
Windows 2000” on page 89.
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Multi-function buttons
Multi-function buttons
Press the multi-function buttons to open programs you assign to them. For
more information, see “Programming the multi-function buttons” on page 182.
Help
Internet
E-mail
Button
Icon
User-defined
shortcut
Press to...
E-mail
Open your e-mail program.
Internet
Open your Web browser.
Help
Open online help.
User-defined shortcut
Open the program you assign to this key.
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Chapter 2: Getting Started
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch.
Touchpad
Left
touchpad
button
32
Rocker
switch
Right
touchpad
button
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Using the EZ Pad touchpad
When you move your finger on the touchpad, the pointer (arrow) on the screen
moves in the same direction.
You can use the EZ-Pad left and right buttons below the touchpad to select
objects.
You can assign a function to the rocker switch between the touchpad buttons.
This function can be to scroll up or down, maximize or minimize the active
window, or open and close the Start menu. For more information about
programming the rocker switch, see “Changing the touchpad settings” on
page 179.
Important
Attaching a PS/2 mouse to your notebook or port replicator
may turn off the touchpad.
Using the touchpad
To...
Do this...
Move the pointer
on the screen.
Move your finger around on the
touchpad. If you run out of space
and need to move the pointer
farther, lift your finger, move it to
the middle of the touchpad, then
continue moving your finger.
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Chapter 2: Getting Started
To...
Do this...
Select an object
on the screen.
Position the pointer over the object.
Quickly press and release the left
button once. This action is called
clicking.
Start a program
or open a file or
folder.
Position the pointer over the object.
Press the left button twice in rapid
succession. This action is called
double-clicking.
Access a shortcut
menu or find
more information
about an object
on the screen.
Position the pointer over the object.
Quickly press and release the right
button once. This action is called
right-clicking.
Move an object
on the screen.
Position the pointer over the object.
Press the left button and hold it
down, then use the touchpad to
move (drag) the object to the
appropriate part of the screen.
Release the button to drop the
object where you want it.
For instructions on how to adjust the double-click speed, pointer speed,
right-hand or left-hand configuration, and other touchpad settings, see
“Changing the touchpad settings” on page 179.
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Connecting the modem
Connecting the modem
Your notebook has a built-in 56K modem that you can use to connect to a
standard telephone line.
Caution
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
To connect the modem:
1
Insert one end of the modem cable into the modem jack
of your notebook.
2
Insert the other end of the modem cable into a telephone wall jack. The
modem will not work with digital or PBX telephone lines.
3
Start your notebook, then start your communications program.
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on the back
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Chapter 2: Getting Started
Connecting to a wired Ethernet
network
Your notebook has a network jack that you can use to connect to a 10/100 wired
Ethernet network.
Important
Your notebook may be equipped with built-in wireless
Ethernet or you may have a wireless Ethernet PC Card.
For information about connecting to a wired or wireless
Ethernet network, see “Networking Your Computer” on
page 185. For information about installing a wireless
Ethernet PC Card, see “Adding and removing a PC Card”
on page 240.
To connect to a wired Ethernet network:
36
1
Insert one end of the network cable into the network jack
of your notebook.
2
Insert the other end of the network cable into a network jack. Ask your
network administrator to help you select the correct network jack.
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on the back
Installing a printer, scanner, or other peripheral device
Broadband Internet connections
You can use your notebook’s Ethernet jack for more than just networking. Many
broadband Internet connections, such as cable modems and DSL modems,
connect to your notebook’s Ethernet jack. For more information, see “Using
the Internet” on page 71 and “Networking Your Computer” on page 185.
Installing a printer, scanner, or
other peripheral device
Important
Before you install a printer, scanner, or other peripheral
device, see the device documentation and installation
instructions.
Your computer has one or more of the following ports: IEEE 1394 (also known
as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. You use
these ports to connect peripheral devices such as printers, scanners, and digital
cameras to your computer. For more information about port locations, see
“Checking Out Your Gateway 450” on page 1 and “Using the Gateway 450 Port
Replicator” on page 255.
IEEE 1394 and USB ports support plug-and-play and hot swapping, which means
that your computer will usually recognize such a device whenever you plug it
into the appropriate port. When you use an IEEE 1394 or USB device for the
first time, your computer will prompt you to install any software the device
needs. After doing this, you can disconnect and reconnect the device at any
time.
Parallel and serial port devices are not plug-and-play. See the device
documentation for detailed information and installation instructions.
Help and
Support
For more information about installing peripheral devices in
Windows XP, click Start, then click Help and Support.
Type the keyword installing devices in the HelpSpot
Search box
, then click the arrow.
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Chapter 2: Getting Started
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Getting Help
3
This chapter tells you about additional information
resources available to help you use your computer. Read this
chapter to learn how to access:
■
HelpSpot™
■
Online help
■
Gateway Web site
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Chapter 3: Getting Help
HelpSpot
Your computer may include HelpSpot, an easily accessible collection of help
information, troubleshooters, instructional videos, and automated support. Use
HelpSpot to answer questions about Windows and to help you quickly discover
and use the many features of your Gateway computer. HelpSpot also has an
area called Contact Gateway that helps you find the right resource at Gateway
to answer your questions or help solve your problems.
To start HelpSpot:
■
Click Start, then click Help and Support. HelpSpot opens.
If this is the first time you have started HelpSpot, you may experience a
brief wait while HelpSpot builds the help database, then HelpSpot displays
an introductory video.
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HelpSpot
You can find help information by clicking a link, performing a search, or
browsing the index. To learn about using your Gateway computer, your
touchpad, and other tasks, click the Using your computer link on the HelpSpot
main page.
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Chapter 3: Getting Help
Searching for a topic
To search for a topic in HelpSpot, type a word or phrase (keyword) in the Search
box located at the top of any HelpSpot screen, then click the arrow
button.
Search box
Search results
header
Search results
headers
For each search, you receive the following search result types:
■
Suggested Topics - These topics are located in HelpSpot and are relevant
to your search topic.
■
Full-text Search Matches - These topics are located in HelpSpot and contain
the words you entered in the Search box.
■
Microsoft Knowledge Base - These topics are located on the Microsoft Web
site and contain the words you entered in the Search box. You must be
connected to the Internet to search for and access these topics.
■
Gateway.com Search - These topics are located on the Gateway Web site
and contain the words you entered in the Search box. You must be
connected to the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results
you want to view.
To view a topic, click the topic name in the Search Results list.
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HelpSpot
HelpSpot videos
HelpSpot contains several short videos to help introduce you to new concepts
or show you how to perform various tasks.
To play a HelpSpot video:
■
To watch a video in HelpSpot, click Video Tutorials on the HelpSpot home
page, then click a video title. The video plays.
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Chapter 3: Getting Help
Online help
Many programs provide information online so you can research a topic or learn
how to perform a task while you are using the program. You can access most
online help information by selecting a topic from a Help menu or by clicking
a Help button.
You can search for information by viewing the help contents, checking the
index, searching for a topic or keyword, or browsing through the online help.
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Gateway Web site
Gateway Web site
Gateway's online support is available 24 hours per day, 7 days per week and
provides the most current drivers, product specifications, tutorials and
personalized information about your system. Visit the Gateway eSupport
Web site at www.gateway.com/support. For more information about connecting
to the Internet, see “Using the Internet” on page 71.
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Chapter 3: Getting Help
Using eSupport
The eSupport site is divided into four major areas:
■
Support Home
■
Downloads
■
Contact Us
■
Account Info
Each of these areas is represented by a tab across the top of the Web page.
Support Home tab
To get specific information about your computer, type your serial number into
the My System Information box, then click GO, or click Look up my serial number
for me. For more information, see “Finding your specifications” on page 14.
The Support Information link lets you access product documentation,
specifications, and manuals. By entering your serial number, you get specific
documents related to your system. You can also browse through the reference
area to locate an article specific to the question you have.
The Tutorials link lets you access an extensive library of how-to articles and
videos on topics such as making audio CDs and installing a hard drive.
Downloads tab
The Downloads tab provides the latest software updates for BIOS and driver
upgrades. By entering your serial number you get drivers specific to your system.
Click All Downloads to walk through a step-by-step wizard to locate your drivers.
For more information, see “Updating device drivers” on page 231.
Contact Us tab
The Contact Us tab contains links to technical support with a live technician,
including chat and e-mail. Click Call Us to get a list of Gateway telephone
numbers for both sales and support. For more information, see “Telephone
support” on page 287.
Account Info tab
The Account Info tab contains support for non-technical issues, like the status
of your order or changing your account address.
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Windows Basics
4
Read this chapter to learn how to:
■
Use the Windows desktop
■
Manage files and folders
■
Work with documents
■
Use shortcuts
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Chapter 4: Windows Basics
About the Windows environment
After your computer starts, the first screen you see is the Windows desktop. The
desktop is like the top of a real desk. Think of the desktop as your personalized
work space where you open programs and perform other tasks.
Your desktop may be different from this example, depending on how your
computer is set up.
Help and
Support
For more information about the Windows XP desktop, click
Start, then click Help and Support.
Type the keyword Windows desktop in the HelpSpot
Search box
, then click the arrow.
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Using the desktop
Using the desktop
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
Desktop elements
Description
The taskbar is the bar at the bottom of the computer display containing the
Start button on the left and a clock on the right. Other buttons on the taskbar
represent programs that are running.
Click a program’s button on the taskbar to open the program’s window.
The Start button provides access to programs, files, help for Windows and
other programs, and computer tools and utilities.
Click the Start button, then open a file or program by clicking an item on
the menu that opens.
The Recycle Bin is where files, folders, and programs that you discarded
are stored. You must empty the Recycle Bin to permanently delete them from
your computer. For instructions on how to use the Recycle Bin, see “Deleting
files and folders” on page 59.
Using the Start menu
You can start programs, open files, customize your system, get help, search for
files and folders, and more using the Start menu.
To use the Start menu:
1
Click the Start button on the lower left of the Windows desktop. The Start
menu opens showing you the first level of menu items.
2
Click All Programs or Programs to see all programs and files in the Start
menu. When you move the mouse pointer over any menu item that has
an arrow next to it, another menu, called a submenu, opens and reveals
related files, programs, or commands.
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Chapter 4: Windows Basics
3
Click a file or program to open it.
Help and
Support
For more information about the Windows XP Start menu,
click Start, then click Help and Support.
Type the keyword Windows Start menu in the HelpSpot
Search box
, then click the arrow.
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Using the desktop
Adding icons to the desktop
You may want to add an icon (shortcut) to the desktop for a program that you
use frequently.
To add icons to the desktop:
1
2
Click Start, then click All Programs.
3
Click Send To, then click Desktop (create shortcut). A shortcut icon for that
program appears on the desktop.
Right-click (press the right touchpad button) the program that you want
to add to the desktop.
Help and
Support
For more information about desktop icons in Windows XP,
click Start, then click Help and Support.
Type the keyword desktop icons in the HelpSpot Search
box
, then click the arrow.
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Chapter 4: Windows Basics
Identifying window items
When you double-click the icon for a drive, folder, file, or program, a window
opens on the desktop. This example shows the Local Disk (C:) window, which
opens after you double-click the Local Disk (C:) icon in the My Computer window.
Title bar
Menu bar
52
Close
Maximize
Minimize
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Identifying window items
Every program window looks a little different because each has its own menus,
icons, and controls. Most windows include these items:
Window item
Description
The title bar is the horizontal bar at the top
of a window that shows the window title.
Clicking the minimize button reduces the
active window to a button on the taskbar.
Clicking the program button in the taskbar
opens the window again.
Clicking the maximize button expands the
active window to fit the entire computer
display. Clicking the maximize button again
restores the window to its former size.
Clicking the close button closes the active
window or program.
Clicking an item on the menu bar starts an
action such as Print or Save.
Help and
Support
For more information about windows in Windows XP, click
Start, then click Help and Support.
Type the keyword window in the HelpSpot Search box
, then click the arrow.
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Chapter 4: Windows Basics
Working with files and folders
You can organize your files and programs to suit your preferences much like
you would store information in a file cabinet. You can store these files in folders
and copy, move, and delete the information just as you would reorganize and
throw away information in a file cabinet.
Viewing drives
Drives are like file cabinets because they hold files and folders. A computer
almost always has more than one drive. Each drive has a letter, usually Local
Disk (C:) for the hard drive and 3½ Floppy (A:) for the diskette drive. You may
also have more drives such as a CD, DVD, or recordable drive.
To view the drives on your computer:
■
In Windows XP, click Start, then click My Computer on the Start menu.
- OR In Windows 2000, double-click the My Computer icon on the desktop.
Drives
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Working with files and folders
To see the files and folders on a drive:
■
Double-click the drive icon. If you do not see the contents of a drive after
you double-click its icon, click Show the contents of this drive.
Help and
Support
For more information about files and folders in
Windows XP, click Start, then click Help and Support.
Type the keyword files and folders in the HelpSpot
Search box
, then click the arrow.
Creating folders
Folders are much like the folders in a file cabinet. They can contain files and
other folders.
Files are much like paper documents—letters, spreadsheets, and pictures—that
you keep on your computer. In fact, all information on a computer is stored
in files.
Folders
Files
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Chapter 4: Windows Basics
To create a folder:
1
In Windows XP, click Start, then click My Computer on the Start menu.
- OR In Windows 2000, double-click the My Computer icon on the desktop.
2
Double-click the drive where you want to put the new folder. Typically,
Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive.
If you do not see the contents of the drive, click Show the contents of this
drive.
3
If you want to create a new folder inside an existing folder, double-click
the existing folder. If you do not see the contents of the folder, click Show
the contents of this drive or Show the contents of this folder.
4
5
Click File, New, then click Folder. The new folder is created.
Type a name for the folder, then press ENTER. The new folder name appears
by the folder icon.
Help and
Support
For more information about creating files and folders in
Windows XP, click Start, then click Help and Support.
Type the keyword creating files and folders in the
HelpSpot Search box
, then click
the arrow.
For information about renaming folders, see “Shortcuts” on page 69.
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Working with files and folders
Copying and moving files and folders
The skills you need to copy and move files are called copying, cutting, and pasting.
When you copy and paste a file or folder, you place a copy of the file or folder
on the Windows clipboard, which temporarily stores it. Then, when you decide
what folder you want the copy to go in (the destination folder), you paste it there.
When you cut and paste a file or folder, you remove the file or folder from its
original location and place the file or folder on the Windows clipboard. When
you decide where you want the file or folder to go, you paste it there.
Important
The clipboard stores whatever you cut or copy until you cut
or copy again. Then the clipboard contains the new
information only. Therefore, you can paste copies of a file
or folder into more than one place, but as soon as you copy
or cut a different file or folder, the original file or folder is
deleted from the clipboard.
To copy a file or folder to another folder:
1
Locate the file or folder you want to copy. For more information, see
“Viewing drives” on page 54 and “Searching for files” on page 62.
2
Right-click (press the right touchpad button) the file or folder that you
want to copy. A pop-up menu opens on the desktop.
3
4
5
6
Click Copy on the pop-up menu.
Open the destination folder.
With the pointer inside the destination folder, right-click.
Click Paste. A copy of the file or folder appears in the new location.
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Chapter 4: Windows Basics
To move a file or folder to another folder:
1
Locate the file or folder you want to move. For more information, see
“Viewing drives” on page 54 and “Searching for files” on page 62.
2
Right-click (press the right touchpad button) the file or folder that you
want to move. A pop-up menu opens on the desktop.
3
4
5
6
Click Cut on the pop-up menu.
Open the destination folder.
With the pointer inside the destination folder, right-click.
Click Paste. The file or folder you moved appears in its new location and
is removed from its old location.
Help and
Support
For more information about copying files and folders or
moving files and folders in Windows XP, click Start, then
click Help and Support.
Type the keyword copying files and folders or moving
files and folders in the HelpSpot Search box
, then click the arrow.
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Working with files and folders
Deleting files and folders
When you throw away paper files and folders, you take them from the file
cabinet and put them in a trash can. Eventually the trash can is emptied.
In Windows, you throw away files and folders by first moving them to the
Windows trash can, called the Recycle Bin, where they remain until you decide
to empty the bin.
You can recover any file in the Recycle Bin as long as the bin has not been
emptied.
To delete files or folders:
1
In My Computer or Windows Explorer, click the files or folders that you
want to delete. For instructions on how to select multiple files and folders,
see “Shortcuts” on page 69.
If you cannot find the file you want to delete, see “Searching for files” on
page 62.
2
Click File, then click Delete. Windows moves the files and folders to the
Recycle Bin.
Help and
Support
For more information about deleting files and folders in
Windows XP, click Start, then click Help and Support.
Type the keyword deleting files and folders in the
HelpSpot Search box
, then click
the arrow.
To recover files or folders from the Recycle Bin:
1
Double-click the Recycle Bin icon. The Recycle Bin window opens and lists
the files and folders you have thrown away since you last emptied it.
2
Click the files or folders that you want to restore. For instructions on how
to select multiple files and folders, see “Shortcuts” on page 69.
3
Click File, then click Restore. Windows returns the deleted files or folders
to their original locations.
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Chapter 4: Windows Basics
To empty the Recycle Bin:
Caution
Emptying the Recycle Bin permanently erases any files or
folders in the bin. These files cannot be restored.
1
Double-click the Recycle Bin icon on the desktop. The Recycle Bin window
opens.
2
Click File, then click Empty Recycle Bin. Windows asks you if you are sure
that you want to empty the bin.
3
Click Yes. Windows permanently deletes all files in the Recycle Bin.
Help and
Support
For more information about emptying the Recycle Bin in
Windows XP, click Start, then click Help and Support.
Type the keyword emptying Recycle Bin in the HelpSpot
Search box
, then click the arrow.
Browsing for files and folders
A file or folder that you need is rarely right on top of your Windows desktop.
It is usually on a drive inside a folder that may be inside yet another folder,
and so on.
Windows drives, folders, and files are organized in the same way as a real file
cabinet in that they may have many levels (usually many more levels than a
file cabinet, in fact). So you usually will have to search through levels of folders
to find the file or folder that you need. This is called browsing.
To browse for a file:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon on the desktop. The
My Computer window opens.
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Working with files and folders
2
Double-click the drive or folder that you think contains the file or folder
that you want to find. If you do not see the contents of a folder, click Show
the contents of this drive or Show the contents of this folder.
3
Continue double-clicking folders and their subfolders until you find the
file or folder you want.
Help and
Support
For more information about browsing for files and folders
in Windows XP, click Start, then click Help and Support.
Type the keyword files and folders in the HelpSpot
Search box
, then click the arrow.
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Chapter 4: Windows Basics
Searching for files
If you are looking for a particular file or folder or a set of files or folders that
have characteristics in common, but you do not remember where they are
stored on your hard drive, you can use the Search utility to search by:
■
Name or part of a name
■
Creation date
■
Modification date
■
File type
■
Text contained in the file
■
Time period in which it was created or modified
You can also combine search criteria to refine searches.
Files and folders found using this utility can be opened, copied, cut, renamed,
or deleted directly from the list in the results window.
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Searching for files
Using the Windows Search utility
To find files and folders using the Search utility:
1
In Windows XP, click Start, then click Search. The Search Results window
opens. Click All files and folders.
- OR In Windows 2000, click Start, Search, then click For Files or Folders. The
Search Results window opens.
2
If you want to search by file or folder name, type in all or part of the file
or folder name in the name box in the left pane of the window.
■
If you type all of the name, Search will list all files and folders of that
name.
■
If you type part of the name, Search will list all of the file and folder
names containing the letters you typed.
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Chapter 4: Windows Basics
3
Click Search or Search Now. When the search is completed, Windows lists
the files and folders whose names contain the text that you searched for.
4
Open a file, folder, or program by double-clicking the name in the list.
Help and
Support
For more information about searching for files and folders
in Windows XP, click Start, then click Help and Support.
Type the keyword searching in the HelpSpot Search box
, then click the arrow.
Using advanced search options
Search can find files meeting more criteria than file name. You can narrow your
search by selecting the search options that you want. You can search by the:
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■
Date the file was created or modified.
■
Size of the file.
■
Type of file, such as a program or a text document.
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Working with documents
Working with documents
Computer documents include word processing files, spreadsheet files, or other
similar files. The basic methods of creating, saving, opening, and printing a
document apply to most of these types of files.
The following examples show how to create, save, open, and print a document
using Microsoft® WordPad. Similar procedures apply to other programs such
as WordPerfect, Microsoft Word, and Microsoft Excel.
For more information about using a program, click Help on its menu bar.
Creating a new document
To create a new document:
1
Click Start, All Programs, Accessories, then click WordPad. Microsoft
WordPad starts and a blank document opens.
2
Begin composing your document. Use the menus and toolbar buttons at
the top of the window to format the document.
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Chapter 4: Windows Basics
Saving a document
After you create a document, you need to save it if you want to use it later.
To save a document:
1
Click File, then click Save. The Save As dialog box opens.
Save in
list
File
name
2
Click the arrow button to open the Save in list, then click the folder where
you want to save the file. If you do not see the folder you want, browse
through the folders listed below the Save in list.
3
4
Type a new file name in the File name box.
Click Save.
Help and
Support
For more information about saving documents in
Windows XP, click Start, then click Help and Support.
Type the keyword saving in the HelpSpot Search box
, then click the arrow.
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Working with documents
Opening a document
To view, revise, or print an existing document, first you need to open it. Open
the document in the program that it was created in.
To open a document:
1
2
3
Start the program.
Click File, then click Open.
Click the arrow button to open the Look in list, then click the folder you
want to open. If you do not see the folder you want, browse through the
folders listed below the Look in list.
Look in
list
4
Double-click the document file name. The document opens.
Help and
Support
For more information about opening documents in
Windows XP, click Start, then click Help and Support.
Type the keyword opening files in the HelpSpot Search
box
, then click the arrow.
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Chapter 4: Windows Basics
Printing a document
To print a document, you must have a printer connected to your computer or
have access to a network printer. For more information about installing or using
your printer, see the printer documentation.
To print a document:
1
2
3
4
Make sure that the printer is turned on and loaded with paper.
Start the program and open the document.
Click File, then click Print. The Print dialog box opens.
Set the print options, then click OK. The document prints.
Help and
Support
For more information about printing documents in
Windows XP, click Start, then click Help and Support.
Type the keyword printing in the HelpSpot Search box
, then click the arrow.
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Shortcuts
Shortcuts
The following table shows a few shortcuts that you can use in Windows and
almost all programs that run in Windows. For more information on Windows
shortcuts, see your Windows or program documentation.
To...
Do this...
Copy a file, folder, text, or graphic
Click the item, then press CTRL + C.
Cut a file, folder, text, or graphic
Click the item, then press CTRL + X.
Paste a file, folder, text, or graphic
Click inside the folder or window where you want to paste
the object, then press CTRL + V.
Select multiple items in a list or in a
window
Click the first item, press and hold down the CTRL key,
then click each of the remaining items.
Select multiple adjacent items in a list
or window
Click the first item in the list, press and hold down the
SHIFT key, then click the last item in the list.
Permanently delete a file or folder
Click the file or folder, then press SHIFT + DELETE. The
file or folder is permanently deleted. The file or folder is
not stored in the Recycle Bin.
Rename a file or folder
Click the file or folder, press F2, type the new name, then
press ENTER.
Close the active window or program
Press ALT + F4.
Switch to a different file, folder, or
running program
Press ALT + TAB.
Help and
Support
For more information about Windows keyboard shortcuts
in Windows XP, click Start, then click Help and Support.
Type the keyword Windows keyboard shortcuts in the
HelpSpot Search box
, then click
the arrow.
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Using the Internet
5
This chapter provides information about the Internet and
the World Wide Web. Read this chapter to learn how to:
■
Set up and access an Internet account using
America Online®
■
Connect to a Web site using a browser
■
Download files from the Internet
■
Send and receive e-mail using America Online
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Chapter 5: Using the Internet
Learning about the Internet
The Internet is a worldwide network of computers linked together to provide
information to people everywhere. The two most popular services on the
Internet are e-mail and the World Wide Web. You can access this network by
connecting your computer to a telephone, DSL (Digital Subscriber Line), or
cable line and signing up with an Internet service provider (ISP).
Cable and DSL modems, a connection known as broadband, use your TV cable
or special telephone lines to connect to your ISP and access the Internet. Cable
and DSL modems connect to your computer through an Ethernet jack and
provide a faster connection speed than a standard telephone modem.
Important
For the location of your modem and Ethernet jacks, see
“Back” on page 6 and “Back” on page 257.
Internet Servers
store information so other
computers can access it
from the Internet.
Your computer
connects to the
Internet through
an ISP.
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ISP Servers
let you connect to
the Internet and
access your e-mail
messages.
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Setting up an Internet account
If you want to access the Internet you need:
■
A modem – a device that connects your computer to other computers or
servers using a telephone, DSL, or cable line.
■
An Internet service provider – a company that provides access to the
Internet through an ISP server. When you connect to an ISP, the ISP server
lets you access the Internet and your e-mail messages.
■
A Web browser – a program that displays information from the World Wide
Web.
■
An e-mail program – a program that lets you create, send, and receive
e-mail messages over the Internet.
Setting up an Internet account
Before you can view the information on the World Wide Web, you need to set
up an Internet account with an Internet service provider (ISP). If you have
chosen America Online as an ISP, follow these instructions to set up and connect
to your account. To set up a different ISP service or to transfer an existing
account to this computer, contact the ISP directly.
If you set up an account with America Online, an Internet e-mail address is
created for you. After completing the setup, you are ready to access the Internet.
To set up an Internet account with America Online:
1
2
Click Start, All Programs, then click America Online.
Follow the on-screen instructions. After setting up your account, you can
connect to the Internet and access your e-mail services.
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Chapter 5: Using the Internet
Accessing your Internet account
To connect to your America Online Internet account:
1
2
Click Start, All Programs, then click America Online.
Complete the member name and password information, then click
Connect. Your computer dials the Internet account telephone number. After
connecting, the Welcome window opens.
If you are using a service other than America Online, check with your ISP for
the correct procedure for connecting.
To disconnect from your America Online Internet account:
■
Click X in the top-right corner of the America Online window. Your
computer disconnects from the Internet.
Important
Make sure that your computer disconnects correctly from
your Internet account. If you do not have an “unlimited
hours” ISP account, you may have to pay for the time that
you are connected, even if you are not at your computer.
If you are using a service other than America Online, check with your ISP for
the correct procedure for disconnecting.
Help and
Support
For general information about using Internet accounts in
Windows XP, click Start, then click Help and Support.
Type the keyword ISP in the HelpSpot Search box
, then click the arrow.
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Using the World Wide Web
Using the World Wide Web
The World Wide Web is a multimedia window to the Internet that gives you
access to millions of information sources.
Information on the Web comes to you on Web pages, which are electronic
documents that you view using a Web page display program called a browser.
You can use any of the commercially available Web browsers, like Microsoft
Internet Explorer (which comes installed on your new computer), Netscape
Navigator, or the browser built into America Online.
Web pages can contain text, animations, music, and other multimedia features.
A group of related Web pages is called a Web site. You can access Web sites to
shop, track investments, read the news, download programs, and much more.
You can explore a Web site or visit other Web sites by clicking areas on a Web
page called links or hyperlinks. A link may be colored or underlined text, a
picture, or an animated image. You can identify a link by moving the mouse
pointer over it. If the pointer changes to a hand, the item is a link.
To learn more about using the Web browser features, click Help in the menu bar.
Link
Web
page
Linked Web
page
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Chapter 5: Using the Internet
Connecting to a Web site
After you set up an account with an Internet service provider (ISP) such as
America Online, you can access the many information sources on the World
Wide Web.
To connect to a Web site:
1
Connect to your Internet account. After your computer connects, a default
opening page or welcome screen opens.
2
To go to a different Web site, type the address (called a URL for “Universal
Resource Locator”) in the browser address bar (for example
www.gateway.com), then click GO on the browser address bar.
- OR On the current Web page, click a link to a Web site.
The Web browser locates the server computer on the Internet, downloads
(transfers) data to your computer, and displays the page on the site that
you requested.
Help and
Support
For more information about connecting to a Web site in
Windows XP, click Start, then click Help and Support.
Type the keyword connecting to Web site in the
HelpSpot Search box
, then click
the arrow.
Sometimes Web pages display slowly. The speed that a Web page displays on
your screen depends on the complexity of the Web page and other Internet
conditions. Additionally, the speed of your connection will determine how fast
Web pages display.
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Using the World Wide Web
Downloading files
Downloading is the process of transferring files from a computer on the Internet
to your computer.
To protect your computer against viruses, make sure that you scan the files you
download. For more information, see “Protecting your computer from viruses”
on page 212.
To download files or programs from a Web site:
1
2
Connect to your Internet account.
In the address bar, type the address of the Web site that contains the file
or program you want to download, then click GO on the browser address
bar.
- OR Click a link on a Web page to navigate to the Web site containing the file
that you want to download.
3
Create or locate the folder where you want to store the file on your
computer. For more information, see “Working with files and folders” on
page 54.
4
5
Click the link on the Web page for the file that you want to download.
6
7
Open the folder that you created.
Follow the on-screen instructions for saving the file in the folder that you
want. A copy of the file is downloaded to your computer. The time that
it takes to transfer the file to your computer depends on file size and
Internet conditions.
Install or view the downloaded file by double-clicking it. If applicable,
follow the instructions provided on the Web site to run or install the
program.
Help and
Support
For more information about downloading files in
Windows XP, click Start, then click Help and Support.
Type the keyword downloading files in the HelpSpot
Search box
, then click the arrow.
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Chapter 5: Using the Internet
Using e-mail
E-mail (electronic mail) lets you send messages to anyone who has an Internet
connection and e-mail address. E-mail is usually a free service of your Internet
account.
The Internet never closes, so you can send e-mail messages at any time. Your
e-mail messages arrive at most e-mail addresses in minutes.
An e-mail address consists of a user name, the @ symbol, and the Internet domain
name of the Internet service provider (ISP) or company that “hosts” that user.
Your e-mail address is assigned when you sign up for an account with an ISP.
For example, a person with an account with America Online might have an
e-mail address that is similar to this one:
jdoe@aol.com
User name
Internet domain name
Sending e-mail
To send e-mail using America Online:
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1
2
3
Connect to your America Online account.
4
5
6
Type the subject of your e-mail in the Subject box.
Click Write.
Type the e-mail address of the recipient you want to send e-mail to in the
Send To box.
Type the e-mail message.
When finished, click Send Now. Your e-mail is sent over the Internet to the
e-mail address you specified.
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Using e-mail
Checking your e-mail
To check your e-mail using America Online:
1
2
3
Connect to your America Online account.
Click Read.
Double-click the message you want to read.
For more information about managing and organizing your e-mail messages,
see the online help in your e-mail program.
Help and
Support
For general information about using e-mail in Windows XP,
click Start, then click Help and Support.
Type the keyword e-mail in the HelpSpot Search box
, then click the arrow.
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Using Multimedia
6
This chapter provides information on using the multimedia
capabilities of your notebook. Read this chapter to learn
how to:
■
Use the diskette drive
■
Use a CD or DVD drive
■
Adjust the volume
■
Play CDs
■
Record and play audio files
■
Use Windows Media Player
■
Use MusicMatch
■
Use a recordable drive to create CDs
■
Play DVDs
■
View the display on a television
■
Capture video using the IEEE 1394 (also known as
Firewire or i.Link) port
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Chapter 6: Using Multimedia
Using the diskette drive
The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks).
Diskettes are useful for storing files or transferring files to another computer.
Warning
Do not expose diskettes to water or magnetic fields.
Exposure could damage the data on the diskette.
Diskette slot
Diskette eject button
To use a diskette:
1
Insert the diskette into the diskette drive with the label facing up.
Important
82
If the diskette drive is not in the modular bay, you need to
swap modules. For more information about swapping
modules, see “Changing drives” on page 242.
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Using the diskette drive
2
To access a file on the diskette in Windows XP, click Start, then click My
Computer. Double-click the drive letter (for example, the A: drive), then
double-click the file name.
- OR To access a file on the diskette in Windows 2000, double-click the My
Computer icon, the drive letter (for example, the A: drive), then double-click
the file name.
3
To remove the diskette, make sure that the modular drive status indicator
is off (see “Status indicators” on page 26), then press the diskette eject
button.
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Chapter 6: Using Multimedia
Using the CD or DVD drive
You can use your computer to enjoy a wide variety of multimedia features.
Identifying drive types
Your Gateway computer may contain one of the following drive types. Look
on the front of the drive for one of the following logos:
CD drive
Use a CD drive for installing programs,
playing audio CDs, and accessing data.
You cannot use this drive to create CDs
or play DVDs.
CD-RW drive
Use a CD-RW drive for installing
programs, playing audio CDs, accessing
data, and creating CDs.
You cannot use this drive to play DVDs.
You can only write to a CD-R disc once.
You can write to and erase CD-RW discs
multiple times. For more information, see
“Using a recordable drive” on page 107.
DVD drive
Use a DVD drive for installing programs,
playing audio CDs, playing DVDs, and
accessing data.
You cannot use this drive to create CDs.
Combination
DVD/CD-RW
drive
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Use a combination DVD/CD-RW drive for
installing programs, playing audio CDs,
playing DVDs, accessing data, and
recording music and data to CD-R or
CD-RW discs. For more information, see
“Using a recordable drive” on page 107.
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Using the CD or DVD drive
Inserting a CD or DVD
Activity
indicator
Important
Manual
eject hole
Eject
button
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
To insert a CD or DVD:
1
Press the eject button on the CD or DVD drive. After the tray opens slightly,
pull the disc tray completely open.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
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Chapter 6: Using Multimedia
2
Place the disc in the tray with the label facing up, then press down carefully
on the disc until it snaps into place.
Important
3
When you place a single-sided disc in the tray, make sure
that the label side is facing up. If the disc has two playable
sides, place the disc so that the name of the side you want
to play is facing up.
Push the tray in until it is closed.
Adjusting the volume
Adjusting the volume in Windows XP
You can use the volume controls to adjust the overall volume and the volume
of specific sound devices in your computer.
To adjust the overall volume level using hardware controls:
■
If you are using external speakers, turn the knob on the front of the
speakers.
-ORUse the mute and volume control buttons on the keyboard. For more
information, see “System key combinations” on page 29.
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Adjusting the volume
To adjust the overall volume level from Windows:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2
Click/Double-click the Adjust the system volume or Sounds and Audio
Devices. The Sounds and Audio Devices Properties dialog box opens.
3
Click the Volume tab.
4
Drag the Device Volume slider to change the volume or click to select the
Mute check box, then click OK.
Help and
Support
For more information about adjusting volume in
Windows XP, click Start, then click Help and Support.
Type the keyword adjusting volume in the HelpSpot
Search box
, then click the arrow.
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Chapter 6: Using Multimedia
To adjust specific volume levels:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2
Click/Double-click the Adjust the system volume or Sounds and Audio
Devices. The Sounds and Audio Devices Properties dialog box opens.
3
Click the Volume tab.
4
Click Advanced in the Device volume area.
If the device you want to adjust does not appear in the window, click
Options, Properties, the check box next to the audio device you want to
adjust, then click OK.
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Adjusting the volume
5
Drag the volume level and balance sliders for the device you want to adjust.
For more information about the volume controls, click Help in the window.
6
Click X in the top-right corner of the window to close it.
Adjusting the volume in Windows 2000
You can use the volume controls to adjust the overall volume and the volume
of specific sound devices in your computer.
To adjust overall volume level using hardware controls:
■
If you are using external speakers, turn the knob on the front of the
speakers.
-ORUse the mute and volume control buttons on the keyboard. For more
information, see “System key combinations” on page 29.
To adjust overall volume level from Windows:
■
Click the speaker icon
on the taskbar, then drag the slider to change
the volume or click to select the Mute check box.
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Chapter 6: Using Multimedia
To adjust specific volume levels:
1
Double-click the speaker icon
window opens.
on the taskbar. The Volume Control
If the device you want to adjust does not appear in the Volume Control
window, click Options, Properties, the audio device you want to adjust, then
click OK.
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2
Drag the volume level and balance sliders for the device you want to adjust.
For more information about the volume controls, click Help in the Volume
Control window.
3
Click X in the top-right corner of the window to close it.
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Listening to CDs
Listening to CDs
You can use the CD or DVD drive on your computer to listen to music CDs.
Important
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
Listening to CDs in Windows XP
Use the Windows Media Player to listen to CDs in Windows XP. For more
information about the using the Windows Media Player, click Help. You can also
use MusicMatch to listen to CDs. For more information, see “Using
MusicMatch” on page 98.
To play a CD:
1
Insert a CD into the CD or DVD drive.
Important
2
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
If a dialog box opens with a list of CD players, click Windows Media Player.
The Windows Media Player opens.
- OR If a dialog box does not open with a list of CD players, click Start, then
click Windows Media Player. The Windows Media Player opens.
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Chapter 6: Using Multimedia
3
When the media player opens, click
(play).
Play
Stop
Volume
Previous
Mute
Next
If you do not hear audio or you want to change the volume, see “Adjusting
the volume in Windows XP” on page 86.
Help and
Support
For more information about playing CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword playing CDs in the HelpSpot Search
box
, then click the arrow.
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Listening to CDs
Listening to CDs in Windows 2000
Use the Windows CD Player to play an audio CD. You can also use MusicMatch
to listen to CDs. For more information, see “Using MusicMatch” on page 98.
To play a CD:
■
Insert a CD into the CD or DVD drive. The CD Player opens and the CD
plays.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
- OR If the CD does not start playing automatically, click Start, Programs,
Accessories, Entertainment, then click CD Player. When the CD Player opens,
click (play).
Play
Rewind
Stop
Eject CD
Skip Forward
Next
Previous
If you do not hear audio or you want to change the volume, see “Adjusting
the volume in Windows 2000” on page 89.
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Chapter 6: Using Multimedia
Recording and playing audio
Use the following instructions to make an audio recording by speaking into a
microphone.
To make an audio recording:
1
Plug a microphone into the Microphone jack on your computer. For the
location of the Microphone jack, see “Left side” on page 3.
2
Click Start, All Programs, Accessories, Entertainment, then click Sound
Recorder. The Sound Recorder opens.
Rewind
Fast Forward
3
4
5
6
94
Click
Record
Play
Stop
(record), then speak into the microphone.
When you finish recording, click
(stop).
Click File, then click Save As. The Save As dialog box opens.
Name the recording, specify the location where you want to save the
recording, then click Save. The recording is saved.
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Recording and playing audio
To play an audio recording in Sound Recorder:
1
2
3
4
Open the Sound Recorder.
Click File, then click Open. The Open dialog box opens.
Click the file you want to play, then click Open.
Play the file by clicking
clicking (stop).
Help and
Support
(play), then stop playing the file by
For more information about making or playing an audio
recording in Windows XP, click Start, then click Help and
Support.
Type the keyword recording audio or playing audio in
the HelpSpot Search box
, then
click the arrow.
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Chapter 6: Using Multimedia
Playing audio and video files with
the Windows Media Player
The Windows Media Player can play several types of audio and video files,
including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information
about the using the Windows Media Player, click Help.
To play a file using the Windows Media Player:
1
In Windows XP, click Start, All Programs, then click Windows Media Player.
The Windows Media Player opens.
- OR In Windows 2000, click Start, Programs, Accessories, Entertainment, then
click Windows Media Player. The Windows Media Player opens.
Video file
information
Video
screen
Play
Stop
96
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Playing audio and video files with the Windows Media Player
2
Click File, then click Open. The Open dialog box opens.
Important
3
4
If the menu bar does not appear, click the show menu
bar
button.
Click the file you want to play, then click Open.
Play the file by clicking
clicking (stop).
Help and
Support
(play), then stop playing the file by
For more information about playing audio and video using
the Windows Media Player in Windows XP, click Start, then
click Help and Support.
Type the keyword Media Player in the HelpSpot Search
box
, then click the arrow.
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Chapter 6: Using Multimedia
Using MusicMatch
Using MusicMatch™, you can:
■
Play music CDs
■
Create MP3 music files from your music CDs
■
Edit music track information
■
Use your music files to build a music library
■
Listen to Internet Radio
For more information on using MusicMatch, see its online help.
Playing CDs
You can use the MusicMatch program to play music CDs.
Important
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
To play a music CD in Windows XP:
1
Insert the music CD into the CD or DVD drive on your computer.
Important
98
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
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Using MusicMatch
The first time you insert a music CD, the Audio CD dialog box opens.
2
Click Play Audio CD using MUSICMATCH Jukebox, then click OK. MusicMatch
opens, the CD begins playing, and the names of the music tracks appear
in the playlist area.
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Chapter 6: Using Multimedia
To play a music CD in Windows 2000:
1
Double-click the musicmatch JUKEBOX icon on your desktop. MusicMatch
opens.
2
Insert the music CD into the CD or DVD drive on your computer.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
3
Click the CD tab in the MusicMatch window. The names of the music tracks
appear in the playlist area.
4
Click
(play).
Creating MP3 music files
Using MusicMatch, you can copy the tracks from a music CD to your computer’s
hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally
compressing high-fidelity music into compact files without noticeably
sacrificing quality. MP3 files end in the file extension .MP3.
Important
100
Some music CDs have copy protection software. You
cannot copy tracks from these CDs.
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Using MusicMatch
To create (rip) MP3 files:
1
Insert a music CD into your CD or DVD drive.
Important
2
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH
Jukebox, then click OK. The MusicMatch window opens.
- OR If a dialog box does not open, click Start, All Programs, MusicMatch, then
click MusicMatch Jukebox. The MusicMatch window opens.
Record
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Chapter 6: Using Multimedia
3
Click the record button. The Recorder window opens.
REC
4
5
6
102
Track list
Click to clear the check box for any track you do not want to record (rip).
Click REC.
When a message appears that tells you the CD drive needs to be configured,
click OK.
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Using MusicMatch
Editing track information
After you add a CD track as an MP3 file to your music library, you can edit
the track’s information.
To edit track information:
1
2
3
4
In MusicMatch, click My Library. The library window opens.
In the library window, right-click the file, then click Edit Track Tag(s). The
Edit Track Tag dialog box opens.
Enter information such as track title, lead artist, album, and genre.
Click OK. The new track information appears in the MusicMatch playlist,
music library, and recorder window.
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Chapter 6: Using Multimedia
Building a music library
Use MusicMatch to build a music library. You can organize your music tracks
by categories, find a track quickly by using the sort features, and add
information to a music file.
You can add music tracks to your music library by:
■
Creating MP3 files – When you create MP3 files from the tracks on your
music CD, MusicMatch automatically adds these files to your music library.
■
Dragging and Dropping – Drag and drop files from Windows Explorer
or your desktop to the music library.
■
Downloading files from the Internet – When you are connected to the
Internet, MP3 files that you download are automatically added to your
music library.
Caution
104
During the download process, MP3 files may become
corrupt. If you are having trouble listening to, or working
with, a downloaded file, try downloading the file again.
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Using MusicMatch
Changing the music library display settings
To change the music library display settings:
1
In MusicMatch, click Options, then click Settings. The Settings dialog box
opens.
2
Click the Music Library tab.
3
Click the categories that you want to display in the columns, then click OK.
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Chapter 6: Using Multimedia
Listening to Internet radio
To listen to an Internet radio station:
1
Connect to the Internet, then open MusicMatch.
2
Click Radio Stations. The Radio window opens.
3
To select one of the MusicMatch Internet radio stations, click one of the
Popular Stations. MusicMatch connects to the station and plays the audio.
- OR To play another Internet radio station, click Broadcast Stations, the
appropriate category in the Station Selector, the radio station, then
click (play). MusicMatch connects to the station and plays the audio.
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Using a recordable drive
Using advanced features
You can also use MusicMatch to create your own music CDs and to download
MP3 files to your portable MP3 player. For more information, see the
MusicMatch online help.
Using a recordable drive
You can use your CD-RW or DVD/CD-RW drive to create data CDs, music CDs,
or copies of CDs. For more information about your drive’s capabilities, see
“Identifying drive types” on page 84.
Creating data CDs
Use Roxio Easy CD Creator to create data CDs. Data CDs are ideal for backing
up important files such as tax records, letters, MP3s, digital movies, or photos.
For information on creating music CDs, see “Creating music CDs” on page 111.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Important
We recommend that you do not use your computer for
other tasks while creating CDs.
Important
If you record copyrighted material on a CD, you need
permission from the copyright owner. Otherwise, you may
be violating copyright law and be subject to payment of
damages and other remedies. If you are uncertain about
your rights, contact your legal advisor.
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Chapter 6: Using Multimedia
To create a data CD:
1
2
Insert a blank, writable CD into your recordable CD drive.
If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator,
then click OK. The Select a Project window opens.
- OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator,
then click Project Selector. The Select a Project window opens.
make a data CD dataCD project
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Using a recordable drive
3
Move your pointer over make a data CD, then click dataCD project. The Easy
CD Creator window opens.
Select Source Files
Source Pane
4
Add
Click the arrow button to open the Select Source Files list, then click the
drive or folder where the files you want to add to the writable CD are
located. If you do not see the folder you want, browse through the folders
in the Source pane.
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Chapter 6: Using Multimedia
5
Click the file you want to record (hold down the CTRL or SHIFT key when
you click to select multiple files) in the Source pane, then click Add.
record
6
After you have added all of your files, click record. The Record CD Setup
dialog box opens.
Start Recording
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Using a recordable drive
7
Click Start Recording.
Help and
Support
For more information about creating CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword creating CDs in the HelpSpot Search
box
, then click the arrow.
Creating music CDs
Use Roxio Easy CD Creator to create music CDs from other music CDs or MP3
files. For information on creating data CDs, see “Creating data CDs” on
page 107.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Important
We recommend that you do not use your computer for
other tasks while creating CDs.
Important
If you record copyrighted material on a CD, you need
permission from the copyright owner. Otherwise, you may
be violating copyright law and be subject to payment of
damages and other remedies. If you are uncertain about
your rights, contact your legal advisor.
Important
Some CDs have copy protection software. You cannot
create MP3 files from these CDs and you may not be able
to listen to these CDs on your computer.
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Chapter 6: Using Multimedia
To create music CDs:
1
Insert a blank, writable CD into your recordable CD drive.
Tips & Tricks
2
Most home and car stereos can read CD-R discs, but do
not read CD-RW discs. To make sure that the CD that you
create will play on home and car CD players, use a CD-R
disc.
If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator,
then click OK. The Select a Project window opens.
- OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator,
then click Project Selector. The Select a Project window opens.
make a music CD
112
musicCD project
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Using a recordable drive
3
Move your pointer over make a music CD, then click musicCD project. The
Easy CD Creator window opens.
Select Source Files
Source pane
4
Add
Click the arrow button to open the Select Source Files list, then click the
drive or folder where the music files that you want to add to the writable
CD are located. If you do not see the folder you want, browse through the
folders in the Source pane.
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Chapter 6: Using Multimedia
5
Click the file you want to record (hold down the CTRL or SHIFT key when
you click to select multiple files) in the Source pane, then click Add.
Tips & Tricks
You can add any combination of music tracks or MP3 files
to a music CD project. You can add up to 99 tracks and
files, or up to 650 MB (74-minute CD) or 700 MB
(80-minute CD) of tracks and files to a music CD project.
record
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Using a recordable drive
6
After you have added all of your tracks and files, click record. The Record
CD Setup dialog box opens.
Start Recording
7
Click Start Recording. When the recording is complete, you may see a Record
Complete dialog box. Select the appropriate option.
Help and
Support
For more information about creating CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword creating CDs in the HelpSpot Search
box
, then click the arrow.
Copying CDs
CD Copier can make backup copies of almost any type of CD.
Important
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Important
We recommend that you do not use your computer for
other tasks while creating a CD.
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Chapter 6: Using Multimedia
Important
If you record copyrighted material on a CD, you need
permission from the copyright owner. Otherwise, you may
be violating copyright law and be subject to payment of
damages and other remedies. If you are uncertain about
your rights, contact your legal advisor.
To copy a CD:
1
2
3
Insert the CD you want to copy into your recordable CD drive.
If a dialog box opens, click Take no action.
If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator,
then click OK. The Select a Project window opens.
- OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator,
then click Project Selector. The Select a Project window opens.
CD copier
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CD copier
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Using a recordable drive
4
Move your pointer over CD copier, then click CD copier. The CD Copier
window opens.
Copy
5
On the Source and Destination tab, click the arrow button to open the Copy
from list, then click the recordable drive.
6
Click the arrow button to open the Record to list, then click the recordable
drive.
7
Click Copy. CD Copier copies the information on the source CD to your
hard drive, prompts you to insert the blank CD, then copies the
information from the hard drive to the blank CD.
Help and
Support
For more information about copying CDs in Windows XP,
click Start, then click Help and Support.
Type the keyword copying CDs in the HelpSpot Search
box
, then click the arrow.
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Chapter 6: Using Multimedia
Playing a DVD
A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data
capacity. Because of this increased capacity, full-length movies, several albums
of music, or several gigabytes of data can fit on a single disc. If your computer
has a DVD drive, you can play DVDs with the InterVideo DVD Player program
or Windows Media Player. For more information about playing DVDs, click Help
in the DVD player program.
To play a DVD:
1
Make sure that the speakers are turned on or headphones are plugged in
and that the volume is turned up.
2
3
Turn off your screen saver and standby timers.
To play a DVD using InterVideo DVD, click Start, All Programs, DVD, then
click DVD Player. The InterVideo DVD Player video screen and control panel
open.
-ORTo play a DVD using Windows Media Player in Windows XP, click Start,
All Programs, then click Windows Media Player. The Windows Media Player
opens.
- OR To play a DVD using Windows Media Player in Windows 2000, click Start,
Programs, Accessories, Entertainment, then click Windows Media Player. The
Windows Media Player opens.
Important
4
118
If the InterVideo DVD player is not on your Start menu, or
if Windows Media Player cannot play a DVD, you will need
to install the InterVideo DVD program. To install the
InterVideo program, insert the InterVideo DVD Software
disc into your DVD drive and follow the on-screen
instructions.
Insert a DVD into the DVD drive, then click
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(play). The DVD plays.
Playing a DVD
Important
5
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
To specifically control the DVD or adjust the volume, use the controls in
the DVD player. For more information on using the DVD player, see its
online help.
Help and
Support
For more information about playing DVDs in Windows XP,
click Start, then click Help and Support.
Type the keyword playing DVDs in the HelpSpot Search
box
, then click the arrow.
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Chapter 6: Using Multimedia
Viewing the display on a television
The TV out (NTSC/PAL Composite Video) jack on your notebook lets you view
your notebook display on a television screen using a standard RCA video cable.
The S-Video out jack on your port replicator lets you view your notebook display
on a television screen using a standard S-Video cable.
Important
To turn on external video by default, connect the television
(or other external video device) before starting your
notebook.
Important
Audio is not transmitted through the TV out jack. Use the
built-in speakers, a set of headphones or external powered
speakers, or connect your notebook to a stereo system to
hear sound while playing a DVD. DVD playback to a VCR
will be scrambled by copyright protection technology.
To view your notebook display on a television:
1
With your notebook off, connect one end of a standard RCA video cable
to the TV out (Composite Video) jack on your notebook. For the location
of the TV out jack on your notebook, see “Back” on page 6.
- OR With your notebook off, connect one end of a standard S-Video cable to
the S-Video out jack on your port replicator. For the location of the S-Video
out jack on your port replicator, see “Back” on page 257.
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2
Connect the other end of the cable to the Video in jack on your television
or VCR.
3
4
Turn on the television or VCR.
Start your notebook.
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Viewing the display on a television
5
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Appearance
and Themes.
-ORIn Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
6
7
Click/Double-click the Display icon. The Display Properties dialog box opens.
8
Click Advanced. The (Multiple Monitors) and Mobility 6 Properties dialog box
opens.
Click the Settings tab.
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Chapter 6: Using Multimedia
9
Click the Displays tab.
Enable TV
TV
10
11
12
13
14
15
122
Click the Enable TV button if it is not already enabled.
Click TV to make any adjustments to the TV settings.
Click Apply.
Click OK to close the (Multiple Monitors) and Mobility 6 Properties dialog box.
Click OK to close the Display Properties dialog box.
Click X to close the Control Panel window.
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Capturing video
Capturing video
Pinnacle Expression is a video capture program that lets you capture and edit
full-motion video, single images, and audio through the IEEE 1394 (also known
as Firewire or i.Link) port. To find the location of the IEEE 1394 port, see “Left
side” on page 3.
To use Pinnacle Expression:
1
Connect one end of the IEEE 1394 cable to your external source, such as
a video camera, and connect the other end of the cable to the IEEE 1394
port
on the side of your notebook.
2
Click Start, All Programs, Pinnacle Expression, then click Pinnacle Expression.
The program starts.
Important
If Pinnacle Expression is not on your Start menu, install it
from the Pinnacle Expression CD. Insert the CD into your
CD or DVD drive and follow the instructions in the setup
wizard. For more information on using Pinnacle
Expression, see its online help and the online guide
located on the program CD.
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Chapter 6: Using Multimedia
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Sending and
Receiving Faxes
7
Microsoft Fax lets you send and receive faxes using the
modem. Read this chapter to learn how to:
■
Install and configure Fax
■
Create and send a new fax
■
Set up a fax cover page template
■
Fax a document you scanned or created in another
program
■
Receive, view, and print a fax
Important
Your modem cable must be installed before
you can send and receive faxes. You cannot
use your standard telephone modem to
connect to the Internet while sending and
receiving faxes.
Help and
Support
For more information about sending and
receiving faxes in Windows XP, click Start,
then click Help and Support.
Type the keyword Fax in the HelpSpot
Search box
, then
click the arrow.
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Chapter 7: Sending and Receiving Faxes
Installing and configuring Fax
If you are using Windows XP, complete the following instructions for installing
and configuring Fax. If you are using Windows 2000, go to “Configuring Fax
in Windows 2000” on page 129.
Installing Fax in Windows XP
Microsoft Fax lets you send and receive faxes using your modem. When
Windows XP was originally installed on your computer, Fax was not installed.
You need to install Fax from your blue Operating System CD.
To install Fax:
1
2
Place the blue Operating System CD in your CD or DVD drive.
If the Welcome to Microsoft Windows XP dialog box opens, click Install
optional Windows components. The Windows Components Wizard opens.
-ORIf the Welcome to Microsoft Windows XP dialog box does not open, click
Start, then click Control Panel. The Control Panel window opens.
Click/Double-click Add and Remove Programs. The Add or Remove Programs
dialog box opens. Click Add/Remove Windows Components. The Windows
Components Wizard opens.
3
4
5
Click Fax Services, then click Next.
Click Finish to exit the Windows Components Wizard.
Click Exit to close the Welcome to Microsoft Windows XP dialog box.
-ORClick Close to close the Add or Remove Programs dialog box.
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Installing and configuring Fax
Configuring Fax in Windows XP
Before you send your first fax, you need to set up your user information. Your
fax cover sheets and fax headers contain this information, some of which is
required by law. The Fax Configuration Wizard opens the first time you try to
send a fax.
Important
The first time you run the Fax Configuration Wizard, you
may need to provide information in the Location
Information and the Phone and Modem Options dialog
boxes.
To configure Microsoft Fax:
1
Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Console. The Fax Configuration Wizard opens.
2
On the Welcome to Fax Configuration Wizard screen, click Next. The Sender
Information screen opens.
3
Enter the information about yourself that you want to appear on your fax
cover page, then click Next. The Select Device for Sending or Receiving Faxes
screen opens.
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Chapter 7: Sending and Receiving Faxes
4
Click the arrow to open the Please select the fax device list, then click the
modem you are using to send and receive faxes.
5
If you want the modem to automatically answer the telephone in order
to receive faxes, click the Enable Receive check box.
6
7
Click Next. The Transmitting Subscriber Identification (TSID) screen opens.
Enter the transmitting fax identifier information. This identifier
information is required by law. You can enter up to 20 characters in the
text box. We suggest using eight characters for your identifier name,
followed by 12 characters for your telephone number.
Important
8
9
128
Some fax machines cannot use special characters such
as hyphens. We suggest using spaces instead of hyphens
in telephone and fax numbers.
Click Next.
If you set up your computer to receive faxes, enter the receiving fax
identifier information, then click Next. This identifier information is
required by law and can be the same identifier that you entered in Step 7.
The Routing Options screen opens.
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Installing and configuring Fax
10
If you set up your computer to receive faxes, select a folder you want to
store receive faxes in and a printer you want to print received faxes on,
then click Next. The Configuration Summary screen opens.
11
Click Finish.
Configuring Fax in Windows 2000
Before you send your first fax, you need to set up your user information. Your
fax cover sheets and fax headers contain this information, some of which is
required by law.
To configure Microsoft Fax:
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
3
4
Double-click the Fax icon. The Fax Properties dialog box opens.
5
6
Click the Advanced Options tab.
7
8
9
Click the User Information tab.
Enter the information about yourself that you want to appear on the fax
cover page.
Click Open Fax Service Management Console. The Fax Service Management
window opens.
Click Devices in the left column.
Double-click the name of your modem. The Modem Properties dialog box
opens.
Click Enable send.
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Chapter 7: Sending and Receiving Faxes
10
Enter the transmitting fax identifier information. This identifier
information is required by law. You can enter up to 20 characters in the
text box. We suggest using eight characters for your identifier name,
followed by 12 characters for your telephone number.
Important
11
Some fax machines cannot use special characters such
as hyphens. We suggest using spaces instead of hyphens
in telephone and fax numbers
If you want to receive faxes, click Enable receive.
-ORIf you do not want to receive faxes, go to Step 14.
12
Enter the receiving fax identifier information. This identifier information
is required by law and can be the same identifier that you entered in
Step 10.
13
Click the Received Faxes tab and select a folder you want to store received
faxes in.
14
15
Click OK.
16
130
Click the X in the top-right corner to close the Fax Service Management
window.
Click OK.
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Sending a simple fax
Sending a simple fax
You can use the Send Fax Wizard to send a simple one-page fax to one or more
recipients.
To send a simple fax:
1
In Windows XP, click Start, All Programs, Accessories, Communications, Fax,
then click Send a Fax. The Send Fax Wizard opens.
- OR In Windows 2000, click Start, Programs, Accessories, Communications, Fax,
then click Send Cover Page Fax. The Send Fax Wizard opens.
2
On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient
Information screen opens.
3
4
Enter the name and fax number of the recipient of your fax.
5
If you need to enter the area code for your recipient, click Use dialing rules
to enter the full ten-digit fax number.
If you want to send your fax to more than one recipient, click Add and
enter the name and fax number of the next recipient.
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Chapter 7: Sending and Receiving Faxes
6
When you have entered all your recipients, click Next. The Preparing the
Cover Page screen opens.
7
Click the arrow to open the Cover page template, then click the cover page
template you want to use.
8
9
Type the subject text in the Subject line area.
Type the message text in the Note area, then click Next. The Schedule screen
opens.
10
Select when you want to send the fax and a priority for the fax, then click
Next. The Completing the Send Fax Wizard screen opens.
11
Click Finish.
Setting up your cover page
template
You can create your own cover page template that you can use in place of the
cover page templates that Microsoft Fax provides for you. To create a cover page
template, you use the Fax Cover Page Editor. On this template, you insert
information fields that automatically import values you enter in both the Send
Fax Wizard and the Fax Configuration Wizard (Windows XP) or Fax Properties
User Information tab (Windows 2000) when you send your fax.
To set up your fax cover page template:
1
In Windows XP, click Start, All Programs, Accessories, Communications, Fax,
then click Fax Cover Page Editor. The Cover Page-Fax Cover Page Editor
opens. If the Cover Page Editor Tips dialog box opens, click OK.
-ORIn Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens. Double-click the Fax icon. The Fax Properties dialog
box opens. Click the Cover Pages tab. Click New. The Cover Page-Fax Cover
Page Editor opens.
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Faxing from programs
2
If you want to include fields that are imported from either the Send Fax
Wizard or the Fax Configuration Wizard (such as To or From), add them
to the page by using the Insert menu, then move them to the appropriate
place on your template. You can also use the Insert menu to include
information that is automatically calculated (such as number of pages or
date and time sent).
3
If you want to include text that always appears on your cover page (such
as a letterhead or address), draw a box using the text box tool, enter your
text inside of it, then move the box to the appropriate place on your
template.
4
If you want to include a logo that appears on your cover page, copy it to
the Windows clipboard, then paste it into the Cover Page Editor and move
it to the appropriate place on your template.
5
To save your cover page template, click File, then click Save As. The Save
As dialog box opens with your personal cover pages folder already in the
Save in list.
6
7
Type the new cover page template name.
Click Save.
Faxing from programs
To fax a document directly from most programs:
1
2
3
4
5
Open your document in the program it was created in.
Click File, then click Print. The Print dialog box opens.
Click the arrow button to open the Name list, then click the Fax printer.
Click Print or OK. The Send Fax Wizard opens.
Complete the wizard by following the instructions in “Sending a simple
fax” on page 131.
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Chapter 7: Sending and Receiving Faxes
Faxing a scanned document
To fax a document that you have scanned:
1
2
3
4
5
Scan the document using the program for your scanner.
With the scanned file open, click File, then click Print. The Print dialog box
opens.
Click the arrow button to open the Name list, then click the Fax printer.
Click Print or OK. The Send Fax Wizard opens.
Complete the wizard by following the instructions in “Sending a simple
fax” on page 131.
Receiving and viewing a fax
To receive and view a fax in Windows XP:
1
Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Console. The Fax Console opens. When the Fax Console is open, it detects
incoming faxes and stores them in the Inbox.
2
To view a fax, click Inbox, then double-click the fax you want to view. The
fax viewer opens, where you can view and print the fax.
To receive and view a fax in Windows 2000:
134
1
Click Start, Programs, Accessories, Communications, Fax, then click My Faxes.
The My Faxes folder opens.
2
To view a fax, double-click Received Faxes, then double-click the fax you
want to view. The fax viewer opens, where you can view and print the fax.
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Canceling a fax
Canceling a fax
You can cancel a fax that you have set up to send at a time in the future.
To cancel a fax that has not been sent in Windows XP:
1
If Fax is not open, click Start, All Programs, Accessories, Communications,
Fax, then click Fax Console. The Fax Console opens.
2
3
4
Click Outbox, then right-click the fax you want to cancel.
Click Delete to cancel the fax.
Click Yes.
To cancel a fax that has not been sent in Windows 2000:
1
If Fax is not open, click Start, Programs, Accessories, Communications, Fax,
then click Fax Queue. The Fax Queue opens.
2
3
Right-click the fax you want to cancel.
Click Cancel.
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Automatically retry sending a fax
in Windows XP
You can set up Fax so that it continues to try sending your fax if the receiving
fax machine is busy.
Important
Fax is automatically set up to retry three times at ten
minute intervals.
To automatically retry sending a fax:
1
2
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other Hardware.
Click View installed printers or fax printers. The Printers and Faxes window
opens.
-ORIf your Control Panel is in Classic View, double-click the Printers and Faxes
icon. The Printers and Faxes window opens.
3
4
5
6
136
Right-click Fax, then click Properties. The Fax Properties dialog box opens.
Click the Devices tab, then click Properties. The Modem dialog box opens.
Specify the number of retries and the amount of time between retries.
Click OK.
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Automatically cancelling a fax in Windows XP
Automatically cancelling a fax in
Windows XP
If your computer tried to send a fax and failed to connect to a fax machine,
you can automatically cancel a failed fax.
To automatically cancel a failed fax:
1
2
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other Hardware.
Click View installed printers or fax printers. The Printers and Faxes window
opens.
-ORIf your Control Panel is in Classic View, double-click the Printers and Faxes
icon. The Printers and Faxes window opens.
3
4
5
6
7
Right-click Fax, then click Properties. The Fax Properties dialog box opens.
Click the Devices tab, then click Properties. The Modem dialog box opens.
Click the Cleanup tab.
Click to select the Automatically delete failed faxes after check box and specify
the number of days.
Click OK.
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138
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Managing Power
8
While your notebook is running on battery power, you
should manage power consumption to get the most use out
of the battery. Read this chapter to learn how to:
■
Check and recharge the battery
■
Recalibrate the battery
■
Change batteries
■
Extend the life of the battery by conserving battery
power and using alternate power sources
■
Change power-saving settings
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Chapter 8: Managing Power
Monitoring the battery charge
Closely monitor the battery charge. When the battery charge gets low, change
the battery or connect to AC power immediately to prevent losing any unsaved
work.
Monitor the battery charge by:
■
Double-clicking the power cord icon
The Power Meter dialog box opens.
Important
in the taskbar.
If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button.
■
Pressing FN+STATUS to view the power status box, which opens in the
upper-left corner of the screen. The power status box shows the current
power source, the battery charge level, and the power management mode.
■
Looking at the battery charge indicator:
■
LED green - battery is fully charged.
■
LED orange - battery is charging.
■
LED red - battery is malfunctioning.
Important
140
or battery icon
This LED only lights up when the notebook is connected
to AC power. For the location of the battery charge
indicator, see “Front” on page 2.
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Recharging the battery
■
Pressing the battery meter buttons on the main battery and optional
secondary battery. The battery meter lights indicate the percentage of
battery charge remaining.
■
Waiting for a Low Battery warning message to appear.
If your battery charge indicator displays what looks like an inaccurate charge,
you may need to recalibrate the battery. For more information, see
“Recalibrating the battery” on page 142.
Recharging the battery
Both the main and the optional secondary batteries recharge while they are
installed and your notebook is connected to AC power. While the batteries are
recharging, the battery charge indicator turns orange and the battery icon in
the taskbar has a lightning bolt
.
Important
If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button.
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Chapter 8: Managing Power
Recalibrating the battery
If your notebook unexpectedly goes into Standby mode while you are using it
but the battery charge is not low, you may need to recalibrate your battery.
You should also recalibrate the battery periodically to maintain the accuracy
of the battery gauge.
To recalibrate the battery:
1
2
Connect the AC adapter, then turn on your notebook.
As soon as it starts and you see a startup screen, press F2. The BIOS Setup
utility opens.
3
4
Open the Advanced menu.
5
6
Open the Exit menu, then highlight Exit Saving Changes and press ENTER.
Highlight Battery Auto Learning, then select Enabled by pressing the
spacebar.
Select Yes, then press ENTER.
The battery recalibration process begins and a screen opens showing you
the progress. The entire process will take several hours.
Important
Do not interrupt the battery recalibration process. If
recalibration is interrupted, you must start the process over
again.
When the recalibration has finished, the message “Press [Esc] key to exit”
appears.
7
142
Press ESC. The battery charge indicator now displays an accurate battery
charge. If the battery charge indicator does not show an accurate charge,
contact Gateway Technical Support.
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Changing batteries
Changing batteries
If your notebook is plugged into an AC outlet or if it has a charged secondary
battery installed, you can change the main battery while the notebook is turned
on. If your notebook has only one battery and it is not plugged into an AC
outlet, you must turn the notebook off while changing the batteries.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with a Gateway 450SX4 battery. Discard
used batteries according to the manufacturer’s
instructions.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.
Replacing the main battery
To replace the main battery:
1
If your notebook is on and is plugged into an AC outlet or has a charged
secondary battery installed, go to Step 2.
-ORIf your notebook is on and is not plugged into an AC outlet and does not
have a charged secondary battery installed, save your work and turn off
the notebook.
2
3
Close the LCD panel.
4
Turn your notebook over so that the bottom is facing up.
Disconnect your notebook from the optional port replicator (see
“Disconnecting from the port replicator” on page 260).
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Chapter 8: Managing Power
144
5
Slide the battery release latch and lift the battery out of the bay.
6
Place a recharged battery into the bay and press down until it snaps into
place.
7
8
9
Turn your notebook over.
Reattach the optional port replicator.
Open the LCD panel and press the power button.
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Changing batteries
Installing a secondary battery
Your notebook’s modular bay accepts a secondary battery. The secondary
battery charges when the notebook is connected to AC power.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with a Gateway 450SX4 secondary battery.
Discard used batteries according to the manufacturer’s
instructions.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.
To install a secondary battery:
1
If you are removing a CD, CD-RW, DVD, combination DVD/CD-RW or
diskette drive, make sure that the drive is empty.
2
3
4
Make sure that your notebook is off (not in Standby or Hibernate mode).
5
6
Turn your notebook over so that the bottom is facing up.
Close the LCD panel.
Disconnect your notebook from the optional port replicator (see
“Disconnecting from the port replicator” on page 260).
Slide and hold the bay module latch closest to the back of the notebook.
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Chapter 8: Managing Power
7
146
Slide the other bay module release latch. The module moves out slightly.
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Changing batteries
8
Slide the bay module out.
9
Firmly push the secondary battery straight into the bay until the latch
clicks into place.
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Chapter 8: Managing Power
10
11
12
148
Turn your notebook over.
Reattach the optional port replicator.
Open the LCD panel and press the power button.
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Extending battery life
Extending battery life
Conserving battery power
While using the battery to power your notebook, conserve power by:
■
Dimming the display as low as is comfortable.
■
Removing PC Cards when you do not need them. Many PC Cards use a
small amount of power while inserted, even if they are not being used.
■
Modifying the power management settings for maximum power savings.
For more information, see “Changing power settings” on page 151.
■
Closing the LCD panel to turn off the display while you are not using your
notebook. The display stays off until you open the panel again.
■
Using Hibernate mode for maximum power savings while your notebook
is not in use. For more information, see “Activating and using Hibernate
mode” on page 155.
■
Using the CD, DVD, or recordable drive only when necessary. These drives
use a large amount of power.
■
Recharge the battery often, take an extra battery, and fully recharge the
batteries before traveling. For more information, see “Recharging the
battery” on page 141 and “Changing batteries” on page 143.
Using alternate power sources
To extend battery life, use alternate power sources whenever possible.
■
If traveling internationally, take electrical adapters. Save the battery for
times when you cannot use a power adapter. If you plan on taking your
AC power adapter, also take a single-plug surge protector.
■
If you will have access to an EmPower™ in-flight power receptacle or an
automobile cigarette lighter, use an airplane/automobile power adapter.
Save the battery for times when you cannot use a power adapter.
■
To find AC power outlets in airports, look for them next to support pillars,
in large areas such as boarding gates, and under banks of telephones.
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Chapter 8: Managing Power
Changing power modes
You can use the following power modes to lengthen the life of your notebook’s
battery:
■
Standby - while your notebook is in Standby, it switches to a low power
state where devices, such as the display and drives, turn off.
■
Hibernate - (also called save to disk) writes all current memory (RAM)
information to the hard drive, then turns your notebook completely off.
The next time you turn on your notebook, it reads the memory
information from the hard drive and opens the programs and documents
that were open when you activated Hibernate mode. For more information
on using Hibernate mode, see “Activating and using Hibernate mode” on
page 155.
Using power saving modes
Always save your work before using Standby mode. In Standby mode, your
notebook reduces or turns off the power to most devices except memory.
However, the information in memory is not saved to the hard drive. If power
is interrupted, the information is lost.
When in Hibernate mode, your computer saves all memory information to the
hard drive, then turns the power completely off.
If your computer
is...
...and you want to...
...then
On
Enter Standby mode
Press FN+STANDBY.
On
Enter Hibernate mode
(must be enabled)
In Windows XP, click Start, then click
Turn Off Computer. Press and hold SHIFT, then
click Hibernate.
- OR In Windows 2000, click Start, then click Shut
Down. Click the arrow button to open the What do
you want your computer to do list, then click
Hibernate. Click OK.
In Standby or
Hibernate mode
150
Exit Standby or
Hibernate mode
Press the power button.
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Changing power settings
Changing power settings
You can change the function of the power button, Standby system key, and
power-saving timers by changing power settings on your notebook.
You can customize power settings from the Windows Control Panel by selecting
power schemes, setting power alarms, adjusting advanced power settings, and
activating Hibernate mode.
Power schemes (groups of power settings) let you change power saving options
such as when the display or hard drive is automatically turned off. You can
select one of the defined power schemes or create a custom power scheme.
Alarms can alert you when the battery charge is low.
Advanced power settings let you assign different power saving modes to the power
button and Standby system key. You can also select which power saving mode
is activated when you close the LCD panel.
Changing the power scheme
To change the power scheme
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
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Chapter 8: Managing Power
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
3
Click the arrow button to open the Power Schemes list, then click the power
scheme you want.
- OR Set the timers, then save your custom power scheme by clicking Save As
and typing a name for the scheme.
4
Click OK.
Help and
Support
For more information about changing the power scheme
in Windows XP, click Start, then click Help and Support.
Type the keyword power scheme in the HelpSpot Search
box
, then click the arrow.
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Changing power settings
Changing alarm options
To change the alarm options:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
3
Click the Alarms tab.
4
5
Adjust the alarm settings.
Click OK.
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Chapter 8: Managing Power
Help and
Support
For more information about changing the alarm options in
Windows XP, click Start, then click Help and Support.
Type the keyword alarm options in the HelpSpot Search
box
, then click the arrow.
Changing advanced settings
To change advanced power management settings:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
154
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
3
Click the Advanced tab.
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Changing power settings
4
Click the arrow button to open a Power buttons list, then click the power
setting mode you want to use.
5
Click OK.
Help and
Support
For more information about changing the power
management settings in Windows XP, click Start, then
click Help and Support.
Type the keyword power management in the HelpSpot
Search box
, then click the arrow.
Activating and using Hibernate mode
To activate Hibernate mode:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Performance
and Maintenance.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
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Chapter 8: Managing Power
3
Click the Hibernate tab.
4
Click the Enable hibernation check box, then click Apply. Hibernate mode is
now an option you can select on the Advanced tab in the Power Options
Properties dialog box and in the Turn Off Computer or Shut Down Windows
dialog box.
To use Hibernate mode:
■
As an automatic power savings mode:
Open the Power Options Properties dialog box, then click the Power
Schemes tab. Click the arrow button to open a System hibernates list,
then click the time you want to use.
-OROpen the Power Options Properties dialog box, then click the Advanced
tab. Hibernate is now an option in the Power buttons lists.
156
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Changing power settings
■
As a manually-selected power savings mode:
In Windows XP, click Start, then click Turn Off Computer. Press and
hold SHIFT, then click Hibernate.
-ORIn Windows 2000, click Start, then click Shut Down. Click the arrow
button to open the What do you want your computer to do list, then
click Hibernate. Click OK.
Help and
Support
For more information about using Hibernate mode in
Windows XP, click Start, then click Help and Support.
Type the keyword hibernate in the HelpSpot Search box
, then click the arrow.
Changing SpeedStep settings
The processor installed in your notebook may use Intel® SpeedStep™
technology to conserve battery power. A SpeedStep-equipped processor can
change its operating speed according to the power source. Your notebook’s
default settings operate the processor at full speed while connected to AC power
and at reduced speed (which uses less power) while using battery power. If you
are using Windows XP, you can change the Intel SpeedStep settings in the BIOS
Setup utility. If you are using Windows 2000, you can change the SpeedStep
settings in Windows.
To change SpeedStep settings in Windows XP:
1
2
3
4
5
Turn on your notebook.
As soon as it starts and you see a startup screen, press F2. The BIOS Setup
utility opens.
Open the Power menu.
Highlight In Battery only, then change the value by pressing the + key.
Highlight In AC mode, then change the value by pressing the + key.
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Chapter 8: Managing Power
6
7
Open the Exit menu, then highlight Exit Saving Changes and press ENTER.
Select Yes, then press ENTER.
To change SpeedStep settings in Windows 2000:
158
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
Double-click the Power Management icon. The Power Options Properties dialog
box opens.
3
Click the Intel SpeedStep technology tab.
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Changing power settings
4
5
Change any of the following settings:
■
To run the processor at full speed regardless of the power source, click
the arrow button to open the Running on batteries list, then click
Maximum Performance.
■
To run the processor at reduced speed (using less power) regardless of
the power source, click the arrow button to open the Plugged in list,
then click Battery Optimized Performance.
■
To turn off the SpeedStep technology control, click the Advanced tab,
click the Disable Intel SpeedStep technology control check box, then click
Apply.
■
To remove the SpeedStep icon from the taskbar, click the Advanced
tab, click the Remove icon from taskbar check box, then click Apply.
Click OK.
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Travel Tips
9
These tips can make traveling with your notebook more
convenient and trouble-free. Read this chapter to learn
about:
■
Using the modem
■
Using your radio frequency wireless connections
■
Transferring files
■
Protecting your notebook from loss and theft
■
Managing your notebook’s power efficiently
Tips & Tricks
To access the contents of this guide while you
are traveling, click Start, All Programs, then
click Gateway Utilities. You can also
download an electronic copy from
www.gateway.com/support/manlib/.
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Chapter 9: Travel Tips
Modem
■
Take a telephone cord to connect the modem to telephone jacks. If you
are traveling internationally, take telephone jack adapters or an acoustic
handset coupler.
■
Take a telephone line protector.
■
Take a telephone line tester to check for unsafe lines, especially if you are
traveling internationally.
■
Take remote access information with you so you can connect to your ISP
while outside of your usual calling area. A list of country dialing codes may
be especially useful if you are traveling internationally.
Radio frequency wireless
connections
162
■
Every country has different restrictions on the use of wireless devices. If
your notebook is equipped with a wireless device, check with the local
radio approval authorities prior to your trip for any restrictions on the use
of a wireless device in the destination country.
■
If your notebook came equipped with an internal embedded wireless
device, see “Safety, Regulatory, and Legal Information” on page 291 for
general wireless regulatory guidelines.
■
Wireless communication can interfere with equipment on commercial
aircraft. Current aviation regulations require wireless devices to be turned
off while traveling in an airplane. IEEE 802.11b (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are examples of
devices which use wireless to communicate. For instructions on how to
turn off your wireless device, see “Turning your wireless Ethernet on or
off” on page 197.
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Files
Files
■
Copy your working files from your desktop computer to your notebook
before you travel.
■
If you need to access your desktop computer files from your notebook
while traveling, set up your desktop computer for remote access. Contact
your network administrator for more information about remote access.
■
Take extra diskettes or recordable CDs for transferring files between
computers and backing up files.
Security
■
Get a locking cable for your notebook so that you can attach a cable lock
and leave your notebook in your hotel room while you are away.
■
Always keep your notebook with you while waiting in airports, train
stations, or bus terminals. Be ready to claim your notebook as soon as it
passes through the x-ray machine in security checkpoints.
■
Write down your notebook model number and serial number (see
“Identifying your model” on page 12) in case of theft or loss, and keep the
information in a safe place. Also, tape your business card or an address
label to your notebook and accessories.
■
Whoever sits next to you or behind you can see your notebook display.
Avoid working with confidential files until you can be sure of privacy.
■
Use a startup password to restrict access to your notebook.
Important
Use a password that you can remember, but that is difficult
for someone else to guess. The password feature is very
secure, with no easy way to recover a forgotten password.
If you forget your password, you must return your notebook
to Gateway for service. Call Gateway Technical Support for
instructions.
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Chapter 9: Travel Tips
To create a startup password:
1
Restart your notebook. As soon as you see a startup screen, press F2.
The BIOS Setup utility opens.
2
Open the Security menu, then highlight Set Supervisor Password,
then press ENTER and follow the instructions. You must set the
supervisor password in order to set the user (startup) password.
3
Highlight Set User Password, then press ENTER and follow the
instructions. This is the password you need to enter at startup.
4
5
6
Highlight Password on boot, then press ENTER.
Highlight Enabled, then press ENTER.
To exit the BIOS Setup utility, open the Exit menu, then select
Exit Saving Changes. When you start your computer, you are
prompted to enter the user password you set in Step 3.
Power
164
■
Take your AC power adapter to recharge the battery. If you are traveling
internationally, take power plug adapters.
■
Take a portable surge protector to protect your notebook from power
surges.
■
To get the best performance from your notebook, avoid using the battery
whenever possible, monitor the battery charge, and use the most efficient
power management settings.
■
For information on conserving battery power, see “Conserving battery
power” on page 149.
■
For information on using alternate power sources, see “Using alternate
power sources” on page 149.
■
For information on monitoring the battery charge, see “Monitoring
the battery charge” on page 140.
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Additional tips
Additional tips
■
If you plan to use several USB peripheral devices, take a portable USB hub
to provide additional USB ports.
■
Take a network cable if you need to connect to a network. Some hotels
provide Internet connectivity only through their network.
■
Take your System Restoration CDs in case you need to install an additional
driver or software.
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Customizing
Your Computer
10
This chapter provides information about customizing your
computer by changing settings in Windows. Read this
chapter to learn how to:
■
Change screen and display settings
■
Change the background and screen saver
■
Adjust the touchpad settings
■
Program the multi-function buttons on the keyboard
■
Add, change, and switch user accounts in Windows XP
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Chapter 10: Customizing Your Computer
Adjusting the screen and desktop
settings
Adjusting the color depth and screen area are two of the most basic display
settings you may need to change. You can also adjust settings such as the screen
background and screen saver.
Adjusting the color depth
Color depth is the number of colors your screen displays. Various image types
require various color depths for optimum appearance. For example, simple color
drawings may appear adequately in 256 colors while color photographs need
millions of colors to be displayed with optimum quality.
Windows lets you choose from several color depth settings. We recommend that
you use the 32-bit True Color setting at all times.
If the color in your images seems “false” or “jumpy,” especially after you have
played a game or run a video-intensive program, check the color depth setting
and return it to 32-bit True Color, if necessary.
To change the color depth:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Appearance
and Themes.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
168
Click/Double-click the Display icon. The Display Properties dialog box opens.
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Adjusting the screen and desktop settings
3
Click the Settings tab.
4
Click the arrow button to open the Color quality or Colors list, then click
the color depth you want.
5
To save your changes in Windows XP, click OK, then click Yes.
- OR To save your changes in Windows 2000, click OK, then click OK again.
Help and
Support
For more information about adjusting display settings in
Windows XP, click Start, then click Help and Support.
Type the keyword changing display settings in the
HelpSpot Search box
, then click
the arrow.
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Adjusting the screen resolution
You can increase the screen resolution to fit more icons on your desktop, or
you can decrease the resolution to make reading the display easier. The higher
the resolution, the smaller individual components of the screen (such as icons
and menu bars) appear.
To adjust the screen resolution:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Appearance and Themes.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
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2
3
Click/Double-click the Display icon. The Display Properties dialog box opens.
4
Drag the Screen resolution or Screen area slider to the size you prefer.
Click the Settings tab.
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Adjusting the screen and desktop settings
5
To save your changes in Windows XP, click OK, then click Yes.
- OR To save your changes in Windows 2000, click OK, then click OK again.
Help and
Support
For more information about adjusting screen resolution in
Windows XP, click Start, then click Help and Support.
Type the keyword changing screen resolution in the
HelpSpot Search box
, then click
the arrow.
Changing the colors on your Windows
desktop
You can change the colors of Windows desktop items, such as the background
color and dialog box title bars.
To change desktop colors in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Appearance and Themes.
2
Click/Double-click the Display icon. The Display Properties dialog box opens.
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3
Click the Appearance tab.
4
Click the arrow button to open the Color scheme list, click the color scheme
you want, then click OK. The new colors appear on your desktop.
- OR If you want to create a new color scheme as part of a desktop theme:
172
a
b
Click Advanced. The Advanced Appearance dialog box opens.
c
d
e
Change the color or font settings for the item.
Click the arrow button to open the Item list, then click the item you
want to change.
Click OK, then click the Themes tab.
Click Save As, type a name for the new theme, then click OK twice.
The new colors appear on your desktop.
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Adjusting the screen and desktop settings
To change desktop colors in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
3
Double-click the Display icon. The Display Properties dialog box opens.
4
If you want to apply one of Windows’ color schemes, click the arrow button
to open the Scheme list, click the scheme you want, then click OK. The
new scheme appears on your desktop.
Click the Appearance tab.
- OR If you want to create a new color scheme:
a
Click the arrow button to open the Item list, then click the item you
want to change.
b
c
d
Change the color or font settings for the item.
Click Save As, type a name for the new scheme, then click OK.
Click OK again. The new colors appears on your desktop.
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Changing the desktop background
In Windows XP, you can change the Windows desktop background picture.
Windows provides several backgrounds, or you can use pictures that you have
created or retrieved from other sources.
In Windows 2000, you can change the Windows desktop background to a
picture or an HTML document. Windows provides several background pictures.
You can also use pictures or HTML documents that you have created or retrieved
from other sources.
To change the desktop background in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Appearance and Themes.
2
3
Click/Double-click the Display icon. The Display Properties dialog box opens.
4
Click a background picture in the Background list.
Click the Desktop tab.
- OR Click Browse to select a background picture from another location.
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Adjusting the screen and desktop settings
5
If you want the picture you chose to cover the entire screen, click the arrow
button to open the Position list, then click Stretch or Tile.
6
If the picture you chose does not cover the entire screen and you did not
choose to stretch or tile the image in Step 5, you can change the solid color
behind the picture by clicking the arrow button to open the Color list, then
clicking a color.
7
Click OK.
Help and
Support
For more information about changing the desktop
background in Windows XP, click Start, then click Help
and Support.
Type the keyword changing desktop background in the
HelpSpot Search box
, then click
the arrow.
To change the desktop background in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
2
Double-click the Display icon. The Display Properties dialog box opens.
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Chapter 10: Customizing Your Computer
3
4
Click the Background tab.
Click a background picture in the Select a background picture or HTML
document as Wallpaper list.
- OR Click Browse to select a background picture from another location.
176
5
If you want the picture you chose to cover the entire screen, click the arrow
button to open the Picture Display list, then click Tile.
6
If the picture you chose does not cover the entire screen and you did not
choose to tile the image in Step 5, you can change the solid color behind
the picture by clicking Pattern, clicking a pattern in the Pattern list, then
clicking OK.
7
Click OK.
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Adjusting the screen and desktop settings
Selecting a screen saver
You can use a screen saver to keep others from viewing your display while you
are away from your computer. Windows supplies a variety of screen savers that
you can choose from, and many more are available from the Internet and as
commercial products.
To select a screen saver:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Appearance and Themes.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
3
Click/Double-click the Display icon. The Display Properties dialog box opens.
Click the Screen Saver tab.
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4
Click the arrow button to open the Screen Saver list, then click the screen
saver you want. Windows previews the screen saver.
5
If you want to customize the screen saver, click Settings, then make your
changes. If the Settings button is not available, you cannot customize the
screen saver you selected.
6
In Windows XP, if you want to display the Welcome (Login) screen
whenever you exit the screen saver, click the On resume, display Welcome
screen check box.
7
If you want to change the time before the screen saver is activated, click
the up or down arrows next to the Wait box.
8
Click OK.
Help and
Support
For more information about selecting a screen saver in
Windows XP, click Start, then click Help and Support.
Type the keyword screen savers in the HelpSpot Search
box
, then click the arrow.
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Changing the touchpad settings
Changing the touchpad settings
You can adjust the double-click speed, pointer speed, left-hand or right-hand
configuration, and other touchpad settings.
To change your touchpad settings:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Mouse icon. The Mouse Properties dialog box opens.
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Chapter 10: Customizing Your Computer
3
Click one of the tabs to change your touchpad settings:
■
Touch lets you customize the tap response and sensitivity of the
touchpad.
180
■
Edge Motion lets you customize the long distance pointer motion of
the touchpad.
■
Scrolling lets you customize the virtual scrolling capabilities of the
touchpad.
■
Tap Zones lets you assign specific actions to zones on the touchpad.
■
More Features lets you control special features of the touchpad.
4
To assign a function to the rocker switch, click the Button Actions tab. Click
an arrow button to open a Rocker Switch list, then click the action you
want.
5
Click OK to save changes.
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Changing the touchpad settings
Help and
Support
For more information about changing mouse settings in
Windows XP, click Start, then click Help and Support.
Type the keyword mouse settings in the HelpSpot Search
box
, then click the arrow.
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Programming the multi-function
buttons
The Multi-function Keyboard Utility lets you change the actions of some of the
multi-function buttons. For a description of the buttons, see “Multi-function
buttons” on page 31.
To program the multi-function buttons:
1
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Switch to
Classic View.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
2
Click/Double-click the Multi-function Keyboard icon. The Gateway
Multi-function Keyboard Utility dialog box opens.
3
Click the tab corresponding to the multi-function button you want to
program. To see which button each tab corresponds to, see “Multi-function
buttons” on page 31.
4
Click a program in the list.
- OR Click Browse to select another program.
5
182
Click OK to change the function, then click OK again.
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Adding and modifying user accounts
Adding and modifying user
accounts
In Windows XP, you can create and customize a user account for each person
who uses your computer. You can also switch (change) user accounts without
turning off your computer.
User account tips
■
If you want to create an account for someone, but you do not want that
user to have full access to your computer, be sure to make that account
limited. Remember that limited accounts may not be able to install some
older programs.
■
If a program or peripheral device is installed in one account, it may not
be available in other accounts. If this happens, install the program or
device in the accounts that need it.
■
Files created in one account are not accessible from other accounts unless
the files are stored in the Shared Documents folder. The Shared Documents
folder is accessible from all accounts on that computer and from other
computers on the network.
To add, delete, or modify user accounts in Windows XP:
1
2
3
Click Start, then click Control Panel.
Click/Double-click the User Accounts icon. The User Accounts window
opens.
Follow the on-screen instructions to add, delete, or modify a user account.
Help and
Support
For more information about user accounts in Windows XP,
click Start, then click Help and Support.
Type the keyword user accounts in the HelpSpot Search
box
, then click the arrow.
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To switch user accounts in Windows XP:
184
1
Click Start, then click Log Off. The Log Off Windows dialog box opens.
2
3
Click Switch User. The Windows Welcome screen opens.
Click the user account that you want to use. When you switch between
user accounts, any programs that were running for the previous user
continue to run.
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Networking Your
Computer
11
Connecting your home, small office, or home office
computers lets you share drives, printers, and a single
Internet connection among the connected computers.
Read this chapter to learn about:
■
Benefits of using a network in your home, small office,
or home office
■
Types of network connections
■
Purchasing additional network equipment
■
Installing and configuring your notebook for Ethernet
networking
■
Turning wireless Ethernet on and off
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Benefits of networking
A network lets you:
■
Share a single Internet connection
■
Share computer drives
■
Share peripheral devices
■
Stream audio and video files
■
Play multi-player games
Sharing a single Internet connection
Each computer that is connected to the network can share the same broadband
connection or modem and telephone line and access the Internet at the same
time. This saves on the cost of installing another telephone line for your second
computer and paying for a second Internet service provider (ISP) account.
Help and
Support
For more information about sharing an Internet connection
in Windows XP, click Start, then click Help and Support.
Type the keyword internet sharing in the HelpSpot
Search box
, then click the arrow.
Sharing drives
With a network, you can copy files from computer to computer by copying
and pasting or dragging and dropping. You will no longer waste your time
transferring files by using diskettes. In addition, you can map a drive on a
networked computer to another computer, and access the files as if they were
located on the hard drive of the computer you are using.
Help and
Support
For more information about sharing network drives in
Windows XP, click Start, then click Help and Support.
Type the keyword sharing network drives in the
HelpSpot Search box
, then click
the arrow.
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Benefits of networking
Sharing peripheral devices
Each computer that is connected to the network can share the same peripheral
devices, such as a printer. Select print from the computer you are currently using
and your file is automatically printed on your printer no matter where it is
located on your network.
Help and
Support
For more information about sharing network devices in
Windows XP, click Start, then click Help and Support.
Type the keyword sharing in the HelpSpot Search box
, then click the arrow.
Streaming audio and video files
With a network, you can store audio files (such as the popular .MP3 files) and
video files on any networked computer, then play them on any of the other
computers or devices connected to your network. This process is called
streaming.
Help and
Support
For more information about streaming files in Windows XP,
click Start, then click Help and Support.
Type the keyword streaming in the HelpSpot Search box
, then click the arrow.
Playing multi-player games
With a home network, you can play multi-player games. Load a game like
Microsoft Midtown Madness 2 on your computers, and in minutes, you and your
friends can race in competing cars through the streets of San Francisco.
Help and
Support
For more information about playing multi-player games in
Windows XP, click Start, then click Help and Support.
Type the keyword games or network games in the
HelpSpot Search box
, then click
the arrow.
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Chapter 11: Networking Your Computer
Selecting a network connection
The biggest decision you need to make when creating your network is what
type of connection you will use. Gateway supports both wired and wireless
Ethernet networks. Use the following criteria as a guide when selecting a
network connection.
Wired Ethernet network
Create a wired Ethernet network if:
■
You are building a new home or your existing home already has Ethernet
cable installed in each room that has a device you want to connect
■
You are creating a network in an office or business where network speed
is more important than moving about with your computer
■
Your computer has an Ethernet jack for connecting to the network
Wireless Ethernet (IEEE 802.11a or IEEE
802.11b) network
Create a wireless Ethernet network if:
■
You are looking for an alternative to installing cable for connectivity
■
The ability to move about with your computer is as important as network
speed
■
Your computer has wireless Ethernet (IEEE 802.11a or IEEE 802.11b) for
networking
Help and
Support
For more information about selecting network connections
in Windows XP, click Start, then click Help and Support.
Type the keyword networks or network types in the
HelpSpot Search box
, then click
the arrow.
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Using a wired Ethernet network
Using a wired Ethernet network
A wired Ethernet network consists of two or more computers connected
together through an Ethernet cable. This connection type is commonly used
in offices around the world and can be used to build computer networks in
the home.
Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is available at three different speeds. Standard Ethernet runs at
10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at
1000 Mbps. Most home networks are built using Standard or Fast Ethernet
components. Business networks are typically built using Fast or Gigabit Ethernet
components.
To create a wired Ethernet network, you or your electrician must:
■
Install special Ethernet cables in your home or office
Important
Check local code requirements before installing Ethernet
cable or other wiring in your home or office. Your
municipality may require you to obtain a permit and hire
a licensed installer.
■
Install an Ethernet card in each of your desktop computers (if your
computers do not already have built-in Ethernet jacks)
■
Install an Ethernet PC Card in each of your notebooks (if your notebooks
do not already have built-in Ethernet jacks)
■
Install an Ethernet router, switch, or hub
Tips & Tricks
If you are connecting just two computers, you can eliminate
the router, switch, or hub and use a special crossover
cable.
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Example wired Ethernet network
The following is an example of a wired Ethernet network. The network is made
up of a router, a cable or DSL modem, your computers, and cables connecting
each of these components. The router is the central control point for the
network. Attached to the router are all of your computers or Ethernet-ready
devices. Also connected to the router is a cable or DSL modem that provides
access to the Internet.
Cable/DSL modem
Router,
switch,
or hub
Tips & Tricks
190
To add the ability to access a wireless Ethernet network
to your wired Ethernet network, connect an access point
to the router, switch, or hub. For more information about
accessing a wireless Ethernet, see “Using a wireless
Ethernet network” on page 192.
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Using a wired Ethernet network
Equipment you need for a wired Ethernet
network
For a wired Ethernet network you need:
■
An Ethernet jack on each desktop computer and notebook.
- OR
An Ethernet card installed in each desktop computer.
- OR An Ethernet PC Card installed in each notebook.
■
An Ethernet router. Select a router that gives you the following features:
■
A jack for connecting to a cable or DSL modem.
■
The ability to assign IP addresses to your networked computers
dynamically. This prevents intruders from seeing the computers over
the Internet.
■
A built-in firewall to protect the computers on your network from
intruders trying to access your data over the Internet.
■
Built-in switching (with enough ports for all computers and devices
on the network) so that you will not have to purchase a hub or switch.
■
If you did not purchase a router that includes built-in switching or if the
router does not have enough ports to attach all your computers, an
Ethernet hub or switch with enough ports for all computers and devices
in the network.
■
Ethernet cable going from each computer to the router, hub, or switch.
Important
For best results, all Ethernet components should be either
standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or
10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000).
A mixture of components rated at different speeds will
result in your network running at the speed of the slowest
rated component.
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Using a wireless Ethernet network
A wireless Ethernet network is ideal for creating a home or office network or
adding mobility to an existing wired Ethernet.
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a and IEEE 802.11b
communication devices are examples of devices that
provide wireless communication. For instructions to turn
wireless Ethernet on and off, see “Turning your wireless
Ethernet on or off” on page 197.
Important
If your notebook came equipped with an internal radio
frequency wireless device, see “Safety, Regulatory, and
Legal Information” on page 291 for general wireless
regulatory and safety guidelines. To find out if your
notebook has an internal wireless device, check the label
(see “Identifying your model” on page 12).
Wireless Ethernet is available at two different speeds. 802.11a wireless Ethernet
runs at speeds up to 54 Mbps, or about half the speed of Fast Ethernet. 802.11b
wireless Ethernet runs at speeds up to 11 Mbps, or approximately the same
speed as standard wired Ethernet. This type of network allows you the freedom
to move about your home or office with your notebook. For example, you can
take your notebook from your home office to your patio without having an
Ethernet jack available.
Important
The speed of a wireless network is related to signal
strength. Signal strength is affected by the distance
between your wireless network devices, by radio
interference, and by interference from natural obstructions
such as walls, floors, and doors.
The two most common types of wireless Ethernet networks are access point
and peer-to-peer.
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Using a wireless Ethernet network
Example access point wireless Ethernet
network
By using an access point, you can join a wireless Ethernet network and access
a wired Ethernet network. An access point also lets you access the Internet.
The following is an example of an access point wireless Ethernet network. The
network is made up of an access point, a cable or DSL modem, and your
computers. The access point is the central control point for the network.
Attached to the access point is the cable or DSL modem that provides access
to the Internet. Each of the computers or Ethernet-ready devices communicate
with the access point using radio waves. If your computer does not have built-in
wireless Ethernet capabilities, you need to add a wireless PCI card (desktop),
PC card (notebook), or USB adapter.
Cable/DSL modem
Access point
USB wireless
adapter
Tips & Tricks
If you want to access a wireless Ethernet network from
your wired Ethernet network, connect an access point to
the router, switch, or hub. For more information about
accessing a wired Ethernet, see “Using a wired Ethernet
network” on page 189.
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Equipment you need for an access point
wireless Ethernet network
For an access point wireless Ethernet network you need:
■
A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PCI card installed in
each desktop computer
- OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB adapter attached
to each desktop computer
- OR A notebook with wireless Ethernet (IEEE 802.11b) built-in
- OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PC Card installed in
each notebook that does not have wireless Ethernet built-in
■
A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) access point to connect
your wireless Ethernet network to the Internet or a wired Ethernet network
Important
194
IEEE 802.11a and IEEE 802.11b use different radio
frequencies. All wireless Ethernet components should use
the same frequency. Some wireless devices can broadcast
and receive signals on both frequencies. A combination of
IEEE 802.11a and IEEE 802.11b components will not work.
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Using a wireless Ethernet network
Example peer-to-peer wireless Ethernet
network
Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are
setting up or joining a temporary computer-to-computer network. This type of
network does not include access into a wired network or the Internet. You can
create this type of network to quickly move files from one computer to another.
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Equipment you need for a peer-to-peer
wireless Ethernet network
For a peer-to-peer wireless Ethernet network you need:
A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PCI card installed in
each desktop computer
- OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB adapter attached
to each desktop computer
- OR A notebook with wireless Ethernet (IEEE 802.11b) built-in
- OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PC Card installed in
each notebook that does not have wireless Ethernet built-in
For more information
For more information about purchasing equipment for your home or office
Ethernet network, discuss your particular needs with your Gateway store
representative. In addition, several books and Internet sites are dedicated to
networking. See these sources for more information about networking your
home or office with wired or wireless Ethernet.
Help and
Support
For more information about networking in Windows XP,
click Start, then click Help and Support.
Type the keyword networking in the HelpSpot Search
box
, then click the arrow.
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Using your notebook on a network
Using your notebook on a network
Installing and configuring your notebook for
Ethernet networking
A guide in .PDF format has been included on your hard drive that provides
instructions for installing and configuring both wired and wireless Ethernet
networking on your notebook. To access this guide, click Start, All Programs,
then click Gateway Utilities.
Turning your wireless Ethernet on or off
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a and IEEE 802.11b
communication devices are examples of devices that
provide wireless communication.
To turn wireless Ethernet on or off in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Network and Internet Connections.
The Network and Internet Connections window opens.
2
Click/Double-click Network Connections. The Network Connections window
opens.
3
Right-click Wireless Network Connection, then click Enable to turn on
wireless Ethernet or click Disable to turn off wireless Ethernet.
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To turn wireless Ethernet on or off in Windows 2000 using the ORiNOCO
Client Manager:
198
1
Right-click the ORiNOCO Client Manager icon
ORiNOCO Wireless LAN menu opens.
2
Click Enable Radio to turn on wireless Ethernet or click Disable Radio to turn
off wireless Ethernet.
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on the taskbar. The
Moving from Your
Old Computer
12
If your new computer is replacing an old computer, you may
have personal data files, Internet settings, a printer or other
peripheral devices, and other unique computer settings that
you want to move from your old computer to your new one.
Read this chapter to learn about:
■
Using the Windows XP Files and Settings Transfer
Wizard
■
Transferring files
■
Transferring Internet settings
■
Installing your old printer or scanner
■
Installing your old programs
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Using the Windows XP Files and
Settings Transfer Wizard
If your new computer is running Windows XP, you can move your data files
and personal settings, such as display, Internet, and e-mail settings, from your
old computer to your new one by using the Files and Settings Transfer Wizard.
The wizard also moves specific files or entire folders, such as My Documents,
My Pictures, and Favorites.
To open the Files and Settings Transfer Wizard:
■
Click Start, All Programs, Accessories, System Tools, then click Files and
Settings Transfer Wizard.
Help and
Support
For more information about using the Files and Settings
Transfer Wizard in Windows XP, click Start, then click Help
and Support.
Type the keyword using transfer wizard in the HelpSpot
Search box
, then click the arrow.
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Transferring files
Transferring files
You can manually transfer your personal data files by copying them to
removable media, such as a diskette, writable CD, or Zip disk, or by using a
home network. For more information, see “Using a recordable drive” on
page 107, “Connecting to a wired Ethernet network” on page 36, and
“Networking Your Computer” on page 185.
Finding your files
Many programs automatically save your personal data files in the
My Documents folder. Look in your old computer’s My Documents folder for
personal data files. Use Windows Find or Search to locate other personal data
files. For more information, see “To find files using Find or Search:” on page 202,
or see “Searching for files” on page 62.
To find files in the My Documents folder:
1
In Windows XP, click Start, then click My Documents. The My Documents
window opens and displays many of your saved personal data files. Go to
Step 4.
- OR In Windows 98, Windows Me, or Windows 2000, double-click the
My Computer icon on the desktop. Go to the next step.
2
3
4
Double-click the C:\ drive icon.
Double-click the My Documents folder. The My Documents window opens
and displays many of your saved personal data files.
Copy your personal data files to removable media or to another computer
on your network.
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You can often identify different data file types by looking at the file’s extension
(the part of the file name following the last period). For example, a document
file might have a .DOC extension and a spreadsheet file might have an .XLS
extension.
File type
File usually ends in...
Documents
.DOC, .TXT, .RTF, .HTM, .HTML, .DOT
Spreadsheets
.XLS, .XLT, .TXT
Pictures
.JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS
Movies
.MPEG, .MPG, .AVI, .GIF, .MOV
Sound and Music
.WAV, .CDA, .MP3, .MID, .MIDI, .WMA
To find files using Find or Search:
1
In Windows XP, click Start, then click Search. The Search Results window
opens.
- OR In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search,
then click For Files or Folders. The Search Results window opens.
2
Use Windows Find or Search to locate data files by file name or file type.
For help on finding files, click Help, then click Help and Support Center or
Help Topics. For more information, see “Searching for files” on page 62.
Help and
Support
For more information about finding files in Windows XP,
click Start, then click Help and Support.
Type the keyword searching for files in the HelpSpot
Search box
, click the arrow, then
click the Full-text Search Matches button.
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Transferring Internet settings
Transferring Internet settings
You can use different methods to transfer your Internet account from your old
computer to your new one.
Setting up your ISP
■
If your current Internet service provider (ISP) software came preinstalled
on your new computer, run that setup program. If it asks to set up a new
account or an existing one, choose to set up an existing account.
■
If your current ISP software is not preinstalled on your new computer,
locate the original Internet setup program provided by your local ISP, or
contact your ISP to see if they have an updated version of their software,
and install it on your new computer.
■
If you use MSN as your ISP, or if you know your ISP settings, use the
Windows Internet Connection Wizard.
To use the Internet Connection Wizard:
1
Click Start, All Programs, Accessories, Communications, then click New
Connection Wizard. The New Connection wizard opens.
2
Configure your Internet settings by following the on-screen instructions.
Help and
Support
For more information about setting up an Internet
connection in Windows XP, click Start, then click Help and
Support.
Type the keyword Internet connection in the HelpSpot
Search box
, then click the arrow.
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Chapter 12: Moving from Your Old Computer
Transferring your e-mail and address book
See your old e-mail program’s online help for information on exporting and
importing e-mail messages and the address book. You can often export all of
your old e-mail messages or address book to a diskette, then import them from
the diskette into your new computer’s e-mail program. Alternatively, you may
want to consider printing the old information or using your old computer to
send the e-mail messages to yourself, then using your new computer to retrieve
the e-mail messages.
Transferring your Internet shortcuts
You can export and import your old Netscape Navigator bookmarks or Microsoft
Internet Explorer favorites. For more information, see your Internet browser
program’s online help.
Installing your old printer or
scanner
Windows may have built-in support for older printers, scanners, or other
peripheral devices. This means you do not need any additional software. Newer
devices, however, usually require your original software installation CDs or
diskettes.
If you have trouble after you install the software for your old devices, you can
use System Restore to restore your computer’s previous settings.
Help and
Support
For information about restoring your computer’s previous
settings in Windows XP, click Start, then click Help and
Support.
Type the keyword System Restore in the HelpSpot Search
box
, then click the arrow.
Installing a USB printer or scanner
USB devices may have special installation instructions. See your USB device’s
installation guide.
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Installing your old printer or scanner
Installing a parallel port printer
You can usually install parallel port printers by following these steps.
To install your old printer:
1
2
3
4
Shut down and turn off your computer.
Connect your parallel port printer.
Turn on your printer, then turn on your computer.
If Windows detects your printer, install your printer by following the
on-screen instructions. You are finished.
- OR If Windows does not detect the printer, go to the next step.
5
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The Control
Panel window opens.
6
Click/Double-click the Printers and Faxes or Printers icon, then click Add a
printer or Add Printer. The Add Printer wizard opens.
7
Install your printer by following the on-screen instructions.
Help and
Support
For more information about installing a printer in
Windows XP, click Start, then click Help and Support.
Type the keyword installing a printer in the HelpSpot
Search box
, then click the arrow.
See your peripheral device’s user guide for installation information and tips.
Because most installation software is periodically updated, you should also
check the manufacturer’s Web site for software updates.
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Chapter 12: Moving from Your Old Computer
Installing your old programs
You probably use some programs that did not come installed on your new
computer, such as personal finance software, graphics programs, or games.
Spend some time going through your old computer’s Start and Programs menus,
making note of any programs you want to install on your new computer. Locate
your original program installation CDs and installation guides. Your original
CDs and guides should contain any serial numbers or product ID keys that may
be required for program installation and registration. Remember to check the
publisher’s Web site for important program updates.
Tips & Tricks
If your new computer comes with a newer version of a
program, it is usually better to use the newer version than
to reinstall the old one.
If you have trouble after installing your old programs, you can restore your
computer’s previous settings using System Restore.
Help and
Support
For more information about restoring your computer’s
previous settings in Windows XP, click Start, then click
Help and Support.
Type the keyword System Restore in the HelpSpot Search
box
, then click the arrow.
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Maintaining
Your Computer
13
This chapter provides basic information about maintaining
your computer hardware and software. Read this chapter to
learn how to:
■
Care for your computer
■
Create an emergency startup diskette
■
Protect your computer from viruses
■
Manage hard drive space
■
Back up files
■
Clean your computer
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Chapter 13: Maintaining Your Computer
Caring for your computer
To extend the life of your system:
■
Be careful not to bump or drop your computer, and do not put any objects
on top of it. The case, although strong, is not made to support extra weight.
■
When transporting your computer, we recommend that you put it in a
carrying case.
■
Keep diskettes, modular drives, and your computer away from magnetic
fields. Magnetic fields can erase data on both diskettes and hard drives.
■
Never turn off your computer when the hard drive light is on because data
on the hard drive could be lost or corrupted.
■
Avoid subjecting your computer to extreme temperature changes. The case
and LCD panel can become brittle and easy to break in cold temperatures
and can melt or warp in high temperatures. Damage due to either extreme
is not covered by your warranty. As a general rule, your computer is safest
at temperatures that are comfortable for you.
■
Keep all liquids away from your computer. When spilled onto computer
components, almost any liquid can result in extremely expensive repairs
that are not covered under your warranty.
■
Avoid dusty or dirty work environments. Dust and dirt can clog the
internal mechanisms.
Use the following table to set up a regular maintenance schedule.
Maintenance task
Create an emergency diskette
Check for viruses
Immediately
after purchase
Monthly
When needed
X
See...
page 210
X
Manage hard drive space
X
page 212
X
page 215
Clean up hard drives
X
X
page 216
Scan hard drive for errors
X
X
page 217
Defragment hard drive
X
X
page 219
Back up files
X
X
page 221
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Caring for your computer
Maintenance task
Immediately
after purchase
Monthly
When needed
See...
Recalibrate the battery
X
page 142
Clean computer case
X
page 224
Clean keyboard
X
page 225
Clean computer screen
X
page 225
Clean mouse
X
page 225
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Chapter 13: Maintaining Your Computer
Creating an emergency startup
diskette
An emergency startup diskette is a diskette that contains critical information that
you need to start your computer if Windows fails to start. You should create a
startup diskette as soon as you get your computer.
To create an emergency startup diskette in Windows XP:
1
Insert a blank diskette labeled Startup into the diskette drive.
Important
2
3
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If the diskette drive is not in the modular bay, you need to
swap modules. For more information about swapping
modules, see “Changing drives” on page 242.
Click Start, then click My Computer. The My Computer window opens.
Right-click 3½ Floppy (A:), then click Format. The Format 3½ Floppy (A:)
dialog box opens.
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Creating an emergency startup diskette
4
Click to select the Create an MS-DOS startup disk check box, then click Start.
A message warns you that any information on the diskette will be erased.
5
When you see the warning message, click OK. Windows copies files to the
emergency startup diskette.
6
When Windows finishes copying files, remove the diskette from the
diskette drive.
7
Slide the write-protect tab up to prevent the diskette from being erased or
infected by viruses.
Not writeprotected
8
Writeprotected
Store your emergency startup diskette in a safe place with your other
backup software media.
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Chapter 13: Maintaining Your Computer
Protecting your computer from
viruses
A virus is a program that attaches itself to a file on a computer, then spreads
from one computer to another. Viruses can damage data or cause your computer
to malfunction. Some viruses go undetected for a period of time because they
are activated on a certain date.
Protect your computer from a virus by:
■
Using the Norton® AntiVirus program to check files and programs that are
on diskettes, attached to e-mail messages, or downloaded from the
Internet.
■
Checking all programs for viruses before installing them.
■
Disabling macros on suspicious Microsoft Word and Excel files. These
programs will warn you if a document that you are opening contains a
macro that might have a virus.
■
Periodically updating the Norton AntiVirus program to protect against the
latest viruses.
Help and
Support
For more information about protecting your computer
against viruses in Windows XP, click Start, then click Help
and Support.
Type the keyword viruses in the HelpSpot Search box
, then click the arrow.
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Protecting your computer from viruses
To scan for viruses:
1
Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2002.
Norton AntiVirus opens.
Scan for
viruses
2
Click Scan for Viruses.
Scan
3
Click the type of scan you want to make in the Scan area, then under
Actions, click Scan.
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Chapter 13: Maintaining Your Computer
To remove a virus:
1
If Norton AntiVirus finds a virus, follow all on-screen instructions to
remove the virus.
2
3
Turn off your computer and leave it off for at least 30 seconds.
Turn on your computer and rescan for the virus.
To update Norton AntiVirus:
214
1
2
Make sure that you are connected to the Internet.
3
Follow the on-screen instructions to update your Norton AntiVirus
program with the latest virus protection files.
4
When the program has finished, click Finish.
Click Start, All Programs, Norton AntiVirus, then click LiveUpdate - Norton
AntiVirus. The LiveUpdate wizard opens.
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Managing hard drive space
Managing hard drive space
Windows provides several utilities you can use to manage your hard drive.
Checking hard drive space
To check hard drive space:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
2
Right-click the drive that you want to check for available file space, then
click Properties. Drive space information appears.
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Chapter 13: Maintaining Your Computer
Using Disk Cleanup
Delete unnecessary files, such as temporary Windows files, to free hard drive
space.
To use the Windows Disk Cleanup program:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
216
2
Right-click the hard drive that you want to delete files from, for example
Local Disk (C:), then click Properties. The Properties dialog box opens at the
General tab.
3
4
Click Disk Cleanup. The Disk Cleanup dialog box opens.
Make sure that the check box beside each file type you want to delete is
selected. For more information about file types you can delete, read the
descriptions in the Disk Cleanup dialog box.
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Managing hard drive space
5
Click OK, then click Yes.
Help and
Support
For more information about keeping the hard drive space
free of unnecessary files in Windows XP, click Start, then
click Help and Support.
Type the keyword disk cleanup in the HelpSpot Search
box
, then click the arrow.
Checking the hard drive for errors
The Error-checking program examines the hard drive for physical flaws and file
and folder problems. This program corrects file and folder problems and marks
flawed areas on the hard drive so that Windows does not use them.
If you use your computer several hours every day, you probably want to run
Error-checking once a week. If you use your computer less frequently, once a
month may be adequate. Also use Error-checking if you encounter hard drive
problems.
To check the hard drive for errors:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
2
Right-click the hard drive that you want to check for errors, for example
Local Disk (C:), then click Properties. The Properties dialog box opens.
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Chapter 13: Maintaining Your Computer
3
Click the Tools tab.
4
5
Click Check Now.
Click the options you want to use, then click Start. For help, press F1.
Windows checks the drive for errors. This process may take several minutes.
After Windows has finished checking the drive for errors, it provides a
summary of the problems that it found.
6
Correct any problems that are found by following the on-screen
instructions.
7
Click OK.
Help and
Support
For more information about checking the hard drive for
errors in Windows XP, click Start, then click Help and
Support.
Type the keyword checking for disk errors in the
HelpSpot Search box
, then click
the arrow.
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Managing hard drive space
Defragmenting the hard drive
When working with files, sometimes Windows divides the file information into
pieces and stores them in different places on the hard drive. This is called
fragmentation, and it is normal. In order for your computer to use a file,
Windows must search for the pieces of the file and put them back together.
This process slows the hard drive performance.
The Disk Defragmenter program organizes the data on the drive so that each
file is stored as one unit rather than as multiple pieces scattered across different
areas of the drive. Defragmenting the information stored on the drive can
improve hard drive performance.
While the Disk Defragmenter program is running, do not use your keyboard
or touchpad because using them may continuously stop and restart the
defragmenting process. Also, if you are connected to a network, log off before
starting Disk Defragmenter. Network communication may stop the
defragmentation process and cause it to start over.
To run Disk Defragmenter:
1
In Windows XP, click Start, then click My Computer. The My Computer
window opens.
- OR In Windows 2000, double-click the My Computer icon. The My Computer
window opens.
2
Right-click the hard drive that you want to defragment, for example Local
Disk (C:), then click Properties. The Properties dialog box opens.
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Chapter 13: Maintaining Your Computer
3
Click the Tools tab.
4
5
Click Defragment Now.
If Disk Defragmenter does not start automatically, click Defragment or Start.
Disk Defragmenter shows its progress on the computer display. When
finished, Disk Defragmenter asks if you want to quit the program.
6
Click Close or Yes, then click the X in the top-right corner to close the Disk
Defragmenter window.
Help and
Support
For more information about defragmenting the hard drive
in Windows XP, click Start, then click Help and Support.
Type the keyword defragmenting in the HelpSpot Search
box
, then click the arrow.
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Managing hard drive space
Backing up files
Backing up files and removing them from the hard drive frees space for new
files on the hard drive. It also protects you from losing important information
if the hard drive fails or you accidentally delete files.
You should back up your files regularly to a writable CD (if you have a recordable
drive) or to diskettes. Use a backup device, such as a recordable drive or Zip
drive, to do a complete hard drive backup. For more information, see “Using
a recordable drive” on page 107. If you do not have a high-capacity backup
device and you want to purchase one, you can contact Gateway’s Add-on Sales
department or visit our Web site at www.gateway.com.
Help and
Support
For more information about backing up files in
Windows XP, click Start, then click Help and Support.
Type the keyword saving files in the HelpSpot Search box
, then click the arrow.
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Chapter 13: Maintaining Your Computer
Using the Scheduled Task Wizard
The Scheduled Task Wizard lets you schedule maintenance tasks such as
running Disk Defragmenter and Error-checking.
To start the Scheduled Task Wizard:
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1
Click Start, All Programs, Accessories, System Tools, then click Scheduled
Tasks. The Scheduled Tasks window opens.
2
Double-click the Add Scheduled Task icon. The Scheduled Task Wizard
opens.
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Managing hard drive space
3
Click Next, then click the task or program you want to schedule and follow
the on-screen instructions to customize the task.
Important
Your computer must be on during scheduled tasks. If your
computer is off, scheduled tasks will not run.
Help and
Support
For more information about using the Scheduled Tasks
Wizard in Windows XP, click Start, then click Help and
Support.
Type the keyword Scheduled Task Wizard in the
HelpSpot Search box
, then click
the arrow.
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Chapter 13: Maintaining Your Computer
Cleaning your computer
Keeping your computer clean and the vents free from dust helps keep your
system performing at its best. You may want to gather these items and put
together a computer cleaning kit:
■
A soft, lint-free cloth
■
An aerosol can of air that has a narrow, straw-like extension
■
Isopropyl alcohol
■
Cotton swabs
■
A CD or DVD drive cleaning kit
Cleaning the exterior
Warning
When you shut down your computer, the power turns off,
but some electrical current still flows through your
computer. To avoid possible injury from electrical shock,
unplug the power cord and modem cable from the wall
outlets.
Always turn off your computer and other peripherals, then remove the main
and optional secondary batteries before cleaning any components.
Use a damp, lint-free cloth to clean your computer and other parts of your
system. Do not use abrasive or solvent cleaners because they can damage the
finish on components.
Your computer is cooled by air circulated through the vents on the case, so keep
the vents free of dust. With your computer turned off and unplugged, brush
the dust away from the vents with a damp cloth. Be careful not to drip any
water into the vents. Do not attempt to clean dust from the inside your
computer.
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Cleaning your computer
Cleaning the keyboard
You should clean the keyboard occasionally by using an aerosol can of air with
a narrow, straw-like extension to remove dust and lint trapped under the keys.
If you spill liquid on the keyboard, turn off your computer and turn the unit
upside down. Let the liquid drain, then let the keyboard dry before trying to
use it again. If the keyboard does not work after it dries, you may need to
replace it.
Cleaning the computer screen
Use a soft cloth and water to clean the computer screen. Squirt a little water
on the cloth (never directly on the screen), and wipe the screen with the cloth.
Caution
The computer screen is made of specially coated glass
and can be scratched or damaged by abrasive or
ammonia-based glass cleaners.
Cleaning the mouse
If you have a mouse and the mouse pointer begins moving erratically across
the computer screen or becomes difficult to control precisely, cleaning the
mouse will likely improve its accuracy.
Help and
Support
For a video tutorial about cleaning the mouse in
Windows XP, click Start, then click Help and Support.
Type the keyword Video tutorials in the HelpSpot Search
box
, then click the arrow.
Click Cleaning the mouse.
Clean your optical mouse by wiping the bottom of the mouse with a damp
lint-free cloth.
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Chapter 13: Maintaining Your Computer
To clean your trackball mouse:
1
2
Turn the mouse upside down.
3
4
Remove any dust, lint, or dirt from the mouse ball with a soft cloth.
Rotate the retaining ring on the bottom of the mouse counter-clockwise,
then remove the retaining ring and mouse ball.
Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.
Mouse rollers
5
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Replace the mouse ball and lock the retaining ring into place.
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Restoring
Software
14
Read this chapter to learn how to:
■
Reinstall device drivers
■
Update device drivers
■
Reinstall programs
■
Reinstall Windows
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Chapter 14: Restoring Software
Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
Important
Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
Use the diagnostics and troubleshooting tools found in
HelpSpot. For more information about diagnostics and
troubleshooting tools in Windows XP, click Start, then
click Help and Support.
Type the keyword troubleshooting in the HelpSpot
Search box
, then click the arrow.
■
See the Troubleshooting section of this guide.
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
■
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.
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Reinstalling device drivers
Reinstalling device drivers
Device drivers are programs that control devices such as the computer display,
CD or DVD drives, and modems. Drivers translate information between
computer devices and programs.
Drivers for your original computer hardware are installed at Gateway. If you
install a new device, you need to install the drivers provided by the device
manufacturer.
You should reinstall device drivers:
■
If directed to do so while troubleshooting
■
If you see a message indicating that there is a problem with a device driver
If you need to reinstall device drivers because you are directed to do so while
troubleshooting or if a message tells you that there is a problem with a device
driver, reinstall the device drivers by completing the following task.
If you just reinstalled Windows XP or Windows 2000, the device drivers were
automatically reinstalled.
If you are not comfortable with the procedures covered in this section, seek
help from a more experienced computer user or a computer service technician.
To reinstall device drivers:
1
Insert the red Gateway CD into the CD, DVD, or recordable drive. If the
program starts automatically, go to Step 5.
- OR If the program does not start automatically, go to Step 2.
Important
2
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Click Start, then click Run. The Run dialog box opens.
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Chapter 14: Restoring Software
3
In the Open text box, type d:\runmenu.exe (where d is the drive letter of
your CD, DVD, or recordable drive).
4
5
Click OK.
6
Select a single device driver to reinstall.
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking Yes, I accept it, then clicking
Continue. The Gateway Driver and Application Recovery program starts and
the Drivers and Application Recovery tab appears.
- OR Click Automatic Installation, then select multiple device drivers to reinstall.
(Grayed out drivers are not available for Automatic Installation. To select
these drivers, click Manual Installation.)
7
8
Click Install.
Follow any additional on-screen instructions. Depending on the device
driver you are reinstalling, you may only need to restart your computer
to complete the installation. However, if a setup wizard opens when you
restart your computer, follow the on-screen instructions.
Help and
Support
For more information about reinstalling device drivers in
Windows XP, click Start, then click Help and Support.
Type the keyword drivers in the HelpSpot Search box
, then click the arrow.
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Updating device drivers
Updating device drivers
The Restoration CDs contain a device driver update utility that works over the
Internet. If you do not have an Internet service provider, the update utility
works by direct-dialing the device driver update service.
Important
If your system came equipped with a wireless device, only
use the drivers approved for the country the device will be
used in. See the red Gateway CD or the Gateway
Technical Support Web site (www.gateway.com/support).
If your system came equipped with an internal embedded
wireless device, see “Safety, Regulatory, and Legal
Information” on page 291 for general wireless regulatory
and safety guidelines.To find out if your system has an
internal wireless device, check the label (see “Identifying
your model” on page 12).
To update device drivers:
1
Insert the red Gateway CD into the CD, DVD, or recordable drive. If the
program starts automatically, go to Step 5.
- OR If the program does not start automatically, go to Step 2.
Important
2
3
4
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Click Start, then click Run. The Run dialog box opens.
In the Open text box, type d:\runmenu.exe (where d is the drive letter of
the CD, DVD, or recordable drive).
Click OK.
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Chapter 14: Restoring Software
5
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking Yes, I accept it, then clicking
Continue. The Gateway Driver and Application Recovery program starts and
the Drivers and Application Recovery tab appears.
6
7
8
Click the Web Updates tab.
Click Check Now. The Connect window opens.
Install available updated device drivers by following the on-screen
instructions. Depending on the device driver you are updating, you may
only need to restart your computer to complete the installation. However,
if a setup wizard opens when you restart your computer, follow the
on-screen instructions.
Help and
Support
For more information about updating device drivers in
Windows XP, click Start, then click Help and Support.
Type the keyword updating drivers in the HelpSpot
Search box
, then click the arrow.
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Reinstalling programs
Reinstalling programs
If you have problems running a program or if you have reinstalled your
operating system, you can reinstall programs from the red Gateway CD and
other program CDs. If you are reinstalling programs from other program CDs,
follow the installation instructions on each CD. If you want to reinstall a
program, uninstall the old version first.
To reinstall programs from the red Gateway CD:
1
If you just reinstalled Windows, go to Step 4. Otherwise, go to the next
step.
2
In Windows XP, click Start, Control Panel, then click
Add or Remove Programs.
- OR In Windows 2000, click Start, Settings, Control Panel, then double-click the
Add or Remove Programs icon.
3
In the Currently Installed Programs list, click the program you want to
uninstall, then click Change/Remove and follow the on-screen instructions.
4
Insert the red Gateway CD into the CD, DVD, or recordable drive. If the
program starts automatically, go to Step 8.
- OR If the program does not start automatically, go to Step 5.
Important
5
6
7
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Click Start, then click Run. The Run dialog box opens.
In the Open text box, type d:\runmenu.exe (where d is the drive letter of
your CD, DVD, or recordable drive).
Click OK.
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Chapter 14: Restoring Software
8
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking Yes, I accept it, then clicking
Continue. The Gateway Driver and Application Recovery program starts and
the Drivers and Application Recovery tab appears.
9
Select a single program to reinstall.
- OR Click Automatic Installation, then select multiple programs to reinstall.
(Grayed out programs are not available for Automatic Installation. To select
these programs, click Manual Installation.)
10
11
Click Install.
Follow any additional on-screen instructions. Depending on the programs
you are reinstalling, you may only need to restart your computer to
complete the installation. However, if a setup wizard opens when you
restart your computer, follow the on-screen instructions.
Help and
Support
For more information about reinstalling programs in
Windows XP, click Start, then click Help and Support.
Type the keyword installing programs in the HelpSpot
Search box
, then click the arrow.
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Reinstalling programs
To reinstall Works Suite (including Word), games, or other programs from
a CD:
1
If you just reinstalled Windows, go to Step 4. Otherwise, go to the next
step.
2
In Windows XP, click Start, Control Panel, then click
Add or Remove Programs.
- OR In Windows 2000, click Start, Settings, Control Panel, then double-click the
Add or Remove Programs icon.
3
In the Currently Installed Programs list, click the program you want to
uninstall, then click Change/Remove and follow the on-screen instructions.
4
Insert the program CD into the CD, DVD, or recordable drive.
Important
5
If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 242.
Complete the program reinstallation by following the instructions
included with the program CD.
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Chapter 14: Restoring Software
Reinstalling Windows
If your computer is not working correctly, try the following options to correct
the problem:
■
Troubleshooting. For more information, see “Troubleshooting” on
page 263.
■
Reinstalling device drivers. For more information, see “Reinstalling device
drivers” on page 229.
If the options above do not correct the problem, you can use the Restoration
CDs to reinstall Windows and other software.
The Restoration CDs step you through reinstalling Windows XP or
Windows 2000. If you are reinstalling Windows XP or Windows 2000, the
Restoration CDs automatically reinstall the hardware device drivers and some
programs as well. You can install any remaining programs by using the program
CDs that came with your computer. To reinstall your programs, follow the
instructions in “Reinstalling programs” on page 233.
Important
If you are prompted for your Windows product key when
you reinstall Windows, you can find the key on the
Microsoft Certificate of Authenticity label located on the
bottom of your computer case. For more information, see
“Microsoft Certificate of Authenticity” on page 13.
To reinstall Windows XP or Windows 2000, and the device drivers:
Warning
Back up your personal files before you use this option.
All files on your computer will be deleted!
1
2
3
4
5
6
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Insert the red Gateway CD into the CD, DVD, or recordable drive.
Restart your computer.
Select 2. Boot from CD-ROM.
Select a language option.
Select 1. Delete all files (Automated Fdisk/Format).
Select 1. Continue deleting all files and restart.
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Reinstalling Windows
7
8
9
10
11
When prompted, press any key to continue.
12
13
When prompted, accept the License Agreement by pressing Y.
14
When prompted, insert the red Gateway CD, then click Continue. The
Gateway Application Loader automatically installs your drivers and
programs. Your computer restarts several times during this process. Do not
press any keys or buttons during this process unless prompted to do so.
15
When the Gateway Application Loader has finished, go to the Windows
desktop by clicking OK.
16
Install additional programs by following the instructions in “Reinstalling
programs” on page 233.
17
Install other software, such as Microsoft Works Suite and gaming software,
by following the instructions in “To reinstall Works Suite (including Word),
games, or other programs from a CD:” on page 235.
Select 2. Boot from CD-ROM.
Select a language option.
Select 2. Automated installation of Windows (XP or 2000).
When prompted, remove the red Gateway CD and insert the blue Operating
System CD into the CD, DVD, or recordable drive, then press any key to
continue.
Wait while the setup program copies files to your hard drive. When your
computer restarts, do NOT press any key to boot from CD.
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Upgrading Your
Notebook
15
This chapter provides information about adding hardware
devices to your notebook. Read this chapter to learn how to:
■
Add and remove PC Cards
■
Swap a bay module (for example, a drive or a secondary
battery)
■
Add and replace memory
■
Replace the hard drive
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Chapter 15: Upgrading Your Notebook
Adding and removing a PC Card
Your notebook has a two PC Card slots (also known as a PCMCIA card slots).
These slots accept two Type II cards or one Type III card.
You do not need to restart your notebook when changing most cards because
your notebook supports hot-swapping. Hot-swapping means that you can insert
a PC Card while your notebook is running. If your PC Card does not work after
hot-swapping, see the PC Card manufacturer’s documentation for further
information.
To insert a PC Card:
■
240
Push the card firmly into the PC Card slot label-side up until the outer edge
of the card is flush with the side of your notebook.
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Adding and removing a PC Card
To remove a PC Card:
1
Click the remove hardware
click Stop.
icon in the taskbar, the PC Card name, then
-ORTurn off your notebook.
Important
2
3
If the remove hardware icon does not appear on the
taskbar, click the show hidden icons
button.
Release the eject button by pressing the PC Card eject button once.
Eject the PC Card by pressing the eject button again.
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Chapter 15: Upgrading Your Notebook
Changing drives
Your notebook’s modular bay supports different bay modules, such as a CD,
CD-RW, DVD, or combination DVD/CD-RW drive, a second hard drive, a
diskette drive, or a secondary battery.
Modular bay
latch
Modular bay
Modular bay
latch
To change bay modules:
1
If you are removing a CD, CD-RW, DVD, combination DVD/CD-RW or
diskette drive, make sure that the drive is empty.
2
Click the remove hardware
removing, then click Stop.
icon in the taskbar, the drive you are
-ORTurn off your notebook (do not place it in Standby or Hibernate mode).
Important
242
If the remove hardware icon does not appear on the
taskbar, click the show hidden icons
button.
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Changing drives
3
4
Close the LCD panel.
5
6
7
Turn your notebook over so that the bottom is facing up.
Disconnect your notebook from the optional port replicator (see
“Disconnecting from the port replicator” on page 260).
Slide and hold the bay module latch closest to the back of your notebook.
Slide the other bay module release latch. The module moves out slightly.
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Chapter 15: Upgrading Your Notebook
244
8
Slide the bay module out.
9
Firmly push the new bay module straight into the bay until the latch clicks
into place.
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Changing drives
10
11
Turn your notebook over, then open the LCD panel.
If your notebook is on, click OK to continue working on your notebook.
- OR If your notebook is off, turn it on.
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Chapter 15: Upgrading Your Notebook
Preventing static electricity
discharge
The components inside your computer are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD).
Caution
ESD can permanently damage electrostatic
discharge-sensitive components in your notebook. Prevent
ESD damage by following ESD guidelines every time you
install memory or replace the hard drive.
Warning
To avoid exposure to dangerous electrical voltages and
moving parts, turn off your notebook and unplug the power
cord and modem and network cable before opening the
case.
Before installing memory or replacing the hard drive, follow these guidelines:
■
Turn off your notebook.
■
Wear a grounding wrist strap (available at most electronics stores) and
attach it to a bare metal part of your workbench or other grounded
connection.
Warning
246
To prevent risk of electric shock, do not insert any object
into the vent holes of the notebook.
■
Touch a bare metal surface on your workbench or other grounded object.
■
Unplug the power cord and the modem and network cables.
■
Remove the main battery (and secondary battery, if installed). For more
information, see “Changing batteries” on page 143.
■
Disconnect all peripheral devices and remove any PC Cards.
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Preventing static electricity discharge
Before working with computer components, follow these guidelines:
■
Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
■
Remove components from their antistatic bags only when you are ready
to use them. Do not lay components on the outside of antistatic bags
because only the inside of the bags provide electrostatic protection.
■
Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
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Chapter 15: Upgrading Your Notebook
Adding or replacing memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual
Inline Memory Modules). The modules are available in various capacities and
any module can be placed in any available slot. Use only memory modules
designed for the Gateway 450SX4 for upgrading your memory.
Memory
bay
To add or replace memory modules:
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1
Follow the instructions under “Preventing static electricity discharge” on
page 246.
2
Turn off your notebook, disconnect the AC adapter and modem and
network cables.
3
Disconnect your notebook from the optional port replicator (see
“Disconnecting from the port replicator” on page 260).
4
5
Turn your notebook over so that the bottom is facing up.
Remove the main and optional secondary batteries.
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Adding or replacing memory
6
7
Loosen the memory bay cover screw, then remove the memory bay cover.
If you are removing a module, gently press outward on the clip at each
end of the memory module until the module tilts upward.
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Chapter 15: Upgrading Your Notebook
8
Pull the memory module out of the slot.
9
Hold the new or replacement module at a 30-degree angle and press it into
the empty memory slot. This module is keyed so that it can only be inserted
in one direction. If the module does not fit, make sure that the notch in
the module lines up with the tab in the memory bay.
Important
250
Use only memory modules designed for the
Gateway 450SX4.
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Adding or replacing memory
10
11
12
13
14
Gently push the module down until it clicks in place.
Replace the memory bay cover and tighten the cover screw.
Insert the batteries, then turn your notebook over.
Reconnect the optional port replicator.
Connect the power adapter and modem and network cables, then turn on
your notebook.
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Chapter 15: Upgrading Your Notebook
Replacing the main hard drive kit
If you would like more hard drive capacity, you can replace your original drive
with a higher-capacity drive.
Hard
drive
To replace the main hard drive kit:
252
1
Follow the instructions under “Preventing static electricity discharge” on
page 246.
2
Turn off your notebook, disconnect the AC adapter and modem and
network cables.
3
Disconnect from the optional port replicator (see “Disconnecting from the
port replicator” on page 260).
4
5
Turn your notebook over so that the bottom is facing up.
Remove the main and optional secondary batteries.
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Replacing the main hard drive kit
6
Remove the hard drive kit screw.
7
Slide the hard drive kit out of your notebook.
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Chapter 15: Upgrading Your Notebook
8
9
10
11
12
254
Slide the hard drive kit into your notebook.
Replace the screw that secures the hard drive kit to your notebook.
Insert the batteries and turn your notebook over.
Reconnect the optional port replicator.
Connect the power adapter and modem and network cables, then turn on
your notebook.
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Using the
Gateway 450 Port
Replicator
16
The optional port replicator gives you a convenient way to
attach external devices such as a monitor, a full-size
keyboard, or an AC adapter.
Although devices can be attached directly to the ports on
the notebook, the port replicator lets you make all of those
connections in one step. The port replicator also gives you
access to additional ports not found on the notebook.
Read this chapter to learn:
■
Where ports and jacks are located
■
How to connect and disconnect the port replicator
■
How to secure the port replicator with a locking cable
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Chapter 16: Using the Gateway 450 Port Replicator
Front
Docking
release
latch
Docking
release
latch
Docking
port
Component
Icon
Description
Docking release latch
Press both release latches to release the notebook.
Docking port
Connect the notebook to this port.
Warning! Power is passed through this port. This
docking connection is certified to UL 1950 for use only
with notebooks designed for your Gateway port
replicator.
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Back
Back
Line in jack
Headphone jack
USB ports
PS/2
S-Video Monitor
mouse
out jack port
port PS/2
keyboard
port
Component
Icon
Parallel
port
Serial Modem
jack
port
Ethernet
jack
Power
connector
S/PDIF digital
audio jack
Description
USB ports
Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera,
keyboard, or mouse) into these ports.
Headphone jack
Plug amplified speakers or headphones into this jack.
The built-in speakers on the notebook are turned off
when speakers or headphones are plugged into this jack.
This jack is turned off when headphones are plugged into
the notebook’s headphone jack.
Line in jack
Connect an external audio input source (such as a
stereo) to this jack so that you can record sound on your
computer or play sound through the notebook speakers.
PS/2 mouse port
Plug a Personal System/2 (PS/2) mouse into this port.
Attaching a PS/2 mouse to your port replicator may
deactivate the touchpad.
PS/2 keyboard port
Plug a Personal System/2 (PS/2) keyboard into this port.
Attaching a PS/2 keyboard to your port replicator may
deactivate the built-in keyboard.
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Chapter 16: Using the Gateway 450 Port Replicator
Component
Icon
Description
S-Video out jack
Plug a standard S-Video cable into this jack and the jack
on an S-Video device.
Monitor port
Plug an analog VGA monitor into this port.
Parallel port
Plug a parallel device (such as a printer) into this port.
Serial port
Plug a serial device (such as a digital camera) into this
port.
Modem jack
Plug a modem cable into this jack.
Ethernet jack
Plug a 10/100 Ethernet network cable into this jack. For
more information, see “Connecting to a wired Ethernet
network” on page 36 and “Networking Your Computer”
on page 185.
S/PDIF digital audio jack
Plug an optical (Toslink) AC-3 digital audio cable into this
jack.
Power connector
Plug the AC adapter cable into this connector.
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Connecting to the port replicator
Connecting to the port replicator
You can attach your notebook to the port replicator while your notebook is
off, on, or in Standby mode.
Attaching to the port replicator
To attach your notebook to the port replicator:
1
2
Connect external devices to the ports on the port replicator.
3
Press down on the notebook until it snaps into place.
Align the connector holes on the bottom of your notebook with the
docking posts on the port replicator.
Caution
Press down on the outside edges of the notebook. Do not
press in the middle or you may damage the LCD screen.
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Chapter 16: Using the Gateway 450 Port Replicator
Important
The notebook may detect additional devices and add
drivers after being attached to the port replicator. This
process must be completed for components to work
correctly. Follow any on-screen instructions, if necessary.
Disconnecting from the port replicator
You can separate your notebook from the port replicator while your notebook
is off or on (not in Standby or Hibernate mode).
To separate your notebook from the port replicator:
1
If your notebook is off, go to Step 2.
-ORIf your notebook is on and using Windows XP, click Start, then click Undock
Computer. The Undock Computer menu item appears in the Start menu
only while the notebook is docked.
-ORIf your notebook is on and using Windows 2000, click Start, then click Eject
PC. The Eject PC menu item appears in the Start menu only while the
notebook is docked.
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Connecting to the port replicator
2
Press down on both docking release latches. The notebook will spring up
slightly.
3
Lift the notebook off of the port replicator.
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Chapter 16: Using the Gateway 450 Port Replicator
Securing your port replicator
You can secure your notebook and port replicator to an object by using the
security ring located on the right side of the port replicator and the Kensington
lock slot located on the right side of your notebook.
To secure your notebook and port replicator:
1
2
3
262
Open the security ring on the port replicator.
Attach your notebook to the port replicator.
Secure one end of the Kensington cable to a solid object, then run the other
end of the cable through the security ring and lock it into the slot provided
on the right side of your notebook.
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Troubleshooting
17
This chapter provides some solutions to common notebook
problems. Read this chapter to learn how to:
■
Troubleshoot typical hardware and software problems
■
Get telephone support
■
Use automated troubleshooting systems
■
Get tutoring and training
If the suggestions in this chapter do not correct the problem,
see “Getting Help” on page 39 for more information about
how to get help.
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Chapter 17: Troubleshooting
Safety guidelines
While troubleshooting your notebook, follow these safety guidelines:
■
Never remove the memory bay cover or hard drive while your notebook
is turned on, while the batteries are installed, and while the modem cable,
network cable, and AC power adapter are connected.
■
Make sure that you are correctly grounded before accessing internal
components. For more information about preventing damage from static
electricity, see “Preventing static electricity discharge” on page 246.
■
After you complete any maintenance tasks where you remove the memory
bay cover or hard drive kit, make sure that you replace the cover or hard
drive kit, reinstall any screws, then replace the battery before you start your
notebook.
Warning
264
Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your notebook was dropped, or if
the case was damaged. Instead, unplug your notebook
and contact a qualified computer technician.
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First steps
First steps
If you have problems with your notebook, try these things first:
■
Make sure that the AC power adapter is connected to your notebook and
an AC outlet and that the AC outlet is supplying power.
■
If you use a power strip or surge protector, make sure that it is turned on.
■
If a peripheral device (such as a keyboard or mouse) does not work, make
sure that all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact message.
The message may help Gateway Technical Support in diagnosing and fixing
the problem.
■
If you added or removed modules or peripheral devices, review the
installation procedures you performed and make sure that you followed
each instruction.
■
If an error occurs in a program, see the program’s printed documentation
or the online help.
Help and
Support
For more information about troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword troubleshooting in the HelpSpot
Search box
, then click the arrow.
Software support tools
Your notebook may include the following support tool to help you diagnose
and fix problems:
■
PC Doctor is a comprehensive hardware diagnostic and system information
tool that can test your notebook and determine its configuration.
PC Doctor provides 85 professional diagnostic tests directly from your
notebook.
This support tool is available from HelpSpot or by clicking Start, All Programs,
then clicking Gateway Utilities.
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Chapter 17: Troubleshooting
Troubleshooting
CD or DVD drives
Your notebook does not recognize a disc or the drive
■
The disc may not be correctly seated in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
that the retainers hold the disc in place.
■
The modular drive may not be completely inserted into the modular bay.
Press the module into the bay, then try to access the disc again.
■
Make sure that the disc label is facing up, then try again.
■
If you are trying to play a DVD, make sure that you have a DVD drive.
See “Identifying drive types” on page 84 for more information.
■
Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
■
Some music CDs have copy protection software. You may not be able to
play these CDs on your notebook.
■
Your notebook may be experiencing some temporary memory problems.
Shut down and restart your notebook.
■
Clean the disc. For more information, see “Cleaning CDs or DVDs” on
page 268.
An audio CD does not produce sound
266
■
Make sure that the CD label is facing up, then try again.
■
Make sure that the volume control on your notebook is turned up. For
more information, see “System key combinations” on page 29.
■
Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 86 and
“Adjusting the volume in Windows 2000” on page 89.
■
Make sure that Mute controls are turned off. For more information about
the mute setting, see “System key combinations” on page 29 or “Adjusting
the volume in Windows XP” on page 86 and “Adjusting the volume in
Windows 2000” on page 89.
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Troubleshooting
■
Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3 and “Back”
on page 257.
■
If you are using powered speakers, make sure that they are plugged in and
turned on.
■
Clean the CD. For more information, see “Cleaning CDs or DVDs” on
page 268.
■
Your notebook may be experiencing some temporary memory problems.
Shut down and restart your notebook.
■
Reinstall the audio device drivers. For more information, see “Reinstalling
device drivers” on page 229.
A DVD movie will not play
■
Make sure that the label or side you want to play is facing up, then try
again.
■
Make sure that a DVD or DVD/CD-RW combination drive is inserted into
the modular bay. See “Identifying drive types” on page 84 for more
information.
■
Shut down and restart your notebook.
■
Clean the DVD. For more information, see “Cleaning CDs or DVDs” on
page 268.
■
DVD discs and drives contain regional codes that help control DVD title
exports and help reduce illegal disc distribution. To be able to play a DVD,
the disc’s regional code and your DVD drive’s regional code must match.
The regional code on your DVD drive is determined by your notebook’s
delivery address. The regional code for the United States and Canada is 1.
The regional code for Mexico is 2. Your DVD drive’s regional code must
match the regional code of the disc. The regional code for the disc is on
the disc, disc documentation, or packaging.
If the DVD movie does not play, the disc’s regional code and your DVD
drive’s regional code may not match.
■
Make sure that the InterVideo program has been installed on your
notebook. See “Playing a DVD” on page 118 for more information.
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Chapter 17: Troubleshooting
A DVD does not produce sound on a TV
■
Audio is not transmitted through the TV out jack. Use the built-in speakers,
a set of headphones or external powered speakers, or connect your
notebook to a stereo system to hear sound while playing a DVD.
Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made
especially for the purpose.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ)
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage in Windows XP:
268
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Performance and
Maintenance.
2
Click/Double-click System, click the Hardware tab, then click Device
Manager. The Device Manager window opens.
3
Click View, then click Resources by type. Double-click Interrupt request
(IRQ). All IRQs and their hardware assignments are displayed.
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Troubleshooting
Help and
Support
For more information about IRQs in Windows XP, click
Start, then click Help and Support.
Type the keyword IRQs in the HelpSpot Search box
, then click the arrow.
To check IRQ usage in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
2
Double-click the System icon, click the Hardware tab, then click
Device Manager. The Device Manager window opens.
3
Click View, then click Resources by type. Double-click Interrupt request
(IRQ). All IRQs and their hardware assignments are displayed.
To free IRQ resources for the new device:
1
In the Device Manager window, check the device list for a resource
conflict. A resource conflict appears as a black exclamation point in
a yellow circle.
2
Remove the device you are trying to install, then determine which
one of the existing devices or ports you can disable.
3
Right-click the device or port you want to disable, then click Disable.
The device or port is disabled.
Diskette drive
The diskette drive is not recognized
■
Shut down and restart your notebook.
■
The modular drive may not be completely inserted into the modular bay.
Press the module into the bay, then try to access the diskette again.
You see an “Access Denied” or “Write protect” error message
■
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
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Chapter 17: Troubleshooting
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■
Not all diskettes are IBM-compatible. Make sure that the diskette you are
using is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You see a “Disk is full” error message
■
Delete unnecessary files on the diskette.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run Error checking on the diskette. For more information, see “Checking
the hard drive for errors” on page 217. If errors are detected and corrected,
try using the diskette again.
You see a “Non-system disk”, “NTLDR is missing”, or “Disk error”
error message
■
Eject the diskette from the diskette drive, then press ENTER.
■
Make sure that the diskette you are using is IBM-compatible.
The modular drive status indicator is lit continuously
■
Remove the diskette from the drive. If the indicator stays on, try restarting
your notebook.
Display
The screen is too dark
■
Adjust the brightness using the system keys. For more information, see
“System key combinations” on page 29.
The screen resolution is not correct
■
270
Change the screen resolution from the Display Properties dialog box. For
more information, see “Adjusting the screen resolution” on page 170.
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Troubleshooting
Help and
Support
For more information about changing the screen resolution
in Windows XP, click Start, then click Help and Support.
Type the keyword screen resolution in the HelpSpot
Search box
, then click the arrow.
The text on the display is dim or difficult to read
■
Adjust the brightness and contrast using the system keys. For more
information, see “System key combinations” on page 29.
■
Change the display settings. For more information, see “Adjusting the
screen and desktop settings” on page 168.
■
Move your notebook away from sources of electrical interference, such as
televisions, unshielded speakers, microwaves, fluorescent lights, and metal
beams or shelves.
The display has pixels that are always dark or too bright
■
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.
File management
A file was accidentally deleted
If a file was deleted at a DOS prompt or in Windows while holding down the
SHIFT key, the file cannot be restored.
To restore deleted files:
1
2
Double-click the Recycle Bin icon.
Right-click the file you want to restore, then click Restore. The file
is restored to the place where it was originally deleted from.
If the Recycle Bin was emptied before you tried to restore a file, the
file cannot be restored.
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Chapter 17: Troubleshooting
Help and
Support
For more information about restoring deleted files in
Windows XP, click Start, then click Help and Support.
Type the keyword System Restore in the HelpSpot Search
box
, then click the arrow.
Hard drive
You see an “Insufficient disk space” error message
■
Delete unnecessary files from the hard drive using Disk Cleanup. For more
information, see “Using Disk Cleanup” on page 216.
■
Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking
Empty Recycle Bin.
Caution
■
All deleted files will be lost when you empty the Recycle
Bin.
Save your files to a diskette or another drive. If the hard drive is full, copy
any files not regularly used to diskettes or other backup media, then delete
them from the hard drive.
Help and
Support
For more information about file management in
Windows XP, click Start, then click Help and Support.
Type the keyword file management in the HelpSpot
Search box
, then click the arrow.
You see a “Data error” message
■
This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the Error checking program. For more information,
see “Checking the hard drive for errors” on page 217.
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
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■
If a diskette is in the diskette drive, eject it and restart your notebook.
■
Make sure that the hard drive is correctly installed. Remove it, firmly
reinsert it, then restart your notebook. For more information, see
“Replacing the main hard drive kit” on page 252.
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Troubleshooting
■
If your notebook has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message
■
Eject the diskette from the diskette drive, then press ENTER.
The secondary hard drive is not recognized
■
The modular drive may not be completely inserted into the drive bay. Press
the drive into the bay, then try to access the drive again.
Internet
You cannot connect to the Internet
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Back” on page 6 and “Back” on page 257
to make sure that the connections have been made correctly.
■
Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■
If you have the call waiting feature on your telephone line, make sure that
it is disabled.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP technical support for help.
■
Make sure that you do not have a problem with your modem. For more
information, see “Modem” on page 275.
Help and
Support
For more information about troubleshooting Internet
connections in Windows XP, click Start, then click Help
and Support.
Type the keyword troubleshooting connections in the
HelpSpot Search box
, then click
the arrow.
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You see an “Unable to locate host” message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address) incorrectly,
you have lost your Internet connection, or your ISP is having technical
difficulties.
Double-check the URL or try a different URL. If the error message still appears,
disconnect from the ISP connection and close your browser, then reconnect
and open the browser. If you still get the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your local
telephone service
■
The condition of the Internet computers to which you connect and
the number of users accessing those computers
■
The complexity of graphics and multimedia on Web pages
■
Having multiple Web browsers open, performing multiple downloads, and
having multiple programs open on your notebook
People are sending you e-mail messages, but you have not received
any mail
■
Click the receive button in your e-mail program.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP for technical support.
Keyboard
The built-in keyboard does not work
■
Attaching a PS/2 keyboard to your notebook or port replicator while your
notebook is running may deactivate the built-in keyboard.
The external keyboard does not work
274
■
Make sure that the keyboard cable is plugged in correctly.
■
Remove all extension cables and switchboxes.
■
Clean the keyboard by using an aerosol can of air with a narrow, straw-like
extension to remove dust and lint trapped under the keys.
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Troubleshooting
■
Try a keyboard that you know works to make sure that the keyboard port
works.
■
If you spilled liquid in the keyboard, turn off your notebook and unplug
the keyboard. Clean the keyboard and turn it upside down to drain it. Let
the keyboard dry before using it again. If the keyboard does not work after
it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure that a key is not stuck. Press each key to loosen a key that might
be stuck, then restart your notebook.
Memory
You see a “Memory error” message
■
Make sure that the memory modules are inserted correctly in the memory
bay slot. For more information, see “Adding or replacing memory” on
page 248.
■
Use PC Doctor or a third-party diagnostic program to help determine if a
memory module is failing. For more information, see “Adding or replacing
memory” on page 248.
You see a “Not enough memory” error message
■
Close all programs, then restart your notebook.
Help and
Support
For more information about troubleshooting memory errors
in Windows XP, click Start, then click Help and Support.
Type the keyword memory error in the HelpSpot Search
box
, then click the arrow.
Modem
Your modem does not dial or does not connect
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Back” on page 6 and “Back” on page 257
to make sure that the connections have been made correctly.
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■
Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also make
sure that the modem dialing properties are set appropriately.
To check the dialing properties in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Phone and Modem Options icon, then click the
Dialing Rules tab.
3
4
Click the location from which you are dialing, then click Edit.
Make sure that all settings are correct.
Help and
Support
For more information about dialing properties in
Windows XP, click Start, then click Help and Support.
Type the keyword dialing in the HelpSpot Search box
, then click the arrow.
To check the dialing properties in Windows 2000:
276
1
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
2
Click/Double-click the Modems icon, then click Dialing Properties tab.
The Dialing Properties dialog box opens.
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Troubleshooting
3
Make sure that all settings are correct.
■
Disconnect any answering machine, fax machine, or printer that is on the
same line as the modem. Do not connect these devices to the same
telephone line as the modem.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Check for line noise (scratchy, crackling, or popping sounds). Line noise
is a common problem that can cause the modem to connect at a slower
rate, abort downloads, or even disconnect. The faster the modem, the less
line noise it can tolerate and still work correctly.
Listen to the line using your telephone. Dial a single number (such as 1).
When the dial tone stops, listen for line noise. Wiggle the modem cable
to see if that makes a difference. Make sure that the connectors are free
from corrosion and all screws in the wall or telephone wall jack are secure.
You can also call your telephone service and have the telephone line
checked for noise or low line levels.
■
Try another telephone line (either a different telephone number in your
house or a telephone line at a different location). If you can connect on
this line, call your telephone service.
■
Try connecting with the modem at a lower connection speed. If reducing
the connect speed lets you connect, call your telephone service. The
telephone line may be too noisy.
You cannot connect to the Internet
■
The ISP may be having technical difficulties. Contact your ISP for technical
support.
■
See if the modem works with a different communications program. The
problem may be with just one program.
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public telephone
lines to 53K. Other factors, such as line noise, telephone service provider
equipment, or ISP limitations, may lower the speed even further.
If your notebook has a v.90 modem, the speed at which you can upload (send)
data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which
you can upload data is limited to 48K. Your ISP may not support 48K uploads.
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You can check modem connection speeds and dial-up network (DUN)
connections by accessing the gateway.your.way dial-up server. The server also
contains drivers, patches, and updates for current Gateway hardware and
software.
The server provides a secure connection and is a stand-alone server. You cannot
use it to access the Internet. The server cannot be accessed Mondays from
8:00 a.m. to 12:00 p.m. CT.
To access the gateway.your.way dial-up server:
1
2
3
Insert the red Gateway CD into the CD or DVD drive.
Click Help, then click Support Web Site.
To check your modem connection speed, click the Direct Dial option.
After your modem connects, move the mouse pointer over the
Dial-Up Networking icon (located next to the clock on your taskbar).
Your modem connection speed appears.
Your fax communications program only sends and receives faxes at
14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and receive rate of
14,400 bps.
The modem is not recognized by your notebook
278
■
Make sure that the line connected to the modem is working and plugged
into the appropriate port on your notebook. See “Back” on page 6 and
“Back” on page 257 to make sure that the connections have been made
correctly.
■
If the modem shares the telephone line with another device, make sure
that the telephone line is not in use (for example, someone is on the
telephone, or another modem is in use).
■
Use the modem cable that came with your notebook. Some telephone
cables do not meet required cable standards and may cause problems with
the modem connection.
■
Shut down and restart your notebook.
■
Run Windows modem diagnostics.
www.gateway.com
Troubleshooting
To run modem diagnostics in Windows XP:
1
2
Close all open programs.
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
3
Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
4
Click your modem, then click Properties. The Modem Properties dialog
box opens.
5
Click the Diagnostic tab, then click Query Modem. If information
about the modem appears, the modem passed diagnostics. If no
modem information is available, a white screen appears with no
data, or if you get an error such as port already open or the modem
has failed to respond, the modem did not pass diagnostics.
Help and
Support
For more information about modem troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword modem troubleshooting in the
HelpSpot Search box
, then click
the arrow.
To run modem diagnostics in Windows 2000:
1
2
3
4
Close all open programs.
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
Double-click the Modems icon. The Modems Properties window opens.
Click the Diagnostic tab, click the COM port next to the name of the
modem, then click More Info. The Modem Info dialog box opens. If
information about the modem appears, the modem passed
diagnostics. If no modem information is available, a white screen
appears with no data, or if you get an error such as port already open
or the modem has failed to respond, the modem did not pass
diagnostics.
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Chapter 17: Troubleshooting
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital “getting acquainted” conversation between the two
modems that establishes connection speeds and communication protocols. You
may hear unusual handshaking sounds when the modems first connect. If the
handshaking sounds are too loud, you can turn down the modem volume.
To turn down the modem volume in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
3
4
5
Click the modem you want to adjust, then click Properties.
Click the Modem tab, then adjust the Speaker volume control.
Click OK twice to close the Phone and Modem Options dialog box.
To turn down the modem volume in Windows 2000:
1
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
2
Double-click the Modems icon. The Modems Properties dialog box
opens.
3
Click the General tab, click the modem you want to adjust, then click
Properties.
4
5
Adjust the Speaker volume control.
Click OK.
Mouse
The external mouse does not work
■
280
Make sure that the mouse cable is plugged in correctly.
www.gateway.com
Troubleshooting
■
Shut down and restart your notebook.
■
Remove all extension cables and switch boxes.
■
Try a mouse you know is working to make sure that the mouse port works.
The external mouse works erratically
■
Clean the mouse. For more information, see “Cleaning the mouse” on
page 225.
■
Use a mouse pad with an optical mouse. Optical mice do not work well
on shiny surfaces.
Help and
Support
For a video tutorial about cleaning the mouse, click Start,
then click Help and Support.
Type the keyword mouse troubleshooting in the
HelpSpot Search box
, then click
the arrow.
Networks
You cannot connect to your company network
■
Every network is unique. Contact your company computer department or
network administrator for help.
Help and
Support
For more information about network troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword network troubleshooting in the
HelpSpot Search box
, then click
the arrow.
Passwords
Your notebook does not accept your password
■
Make sure that CAPS
password.
LOCK
and PAD
LOCK
are turned off, then retype the
You forgot your startup password
■
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
notebook for repair. Call Gateway Technical Support for instructions.
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Chapter 17: Troubleshooting
PC Cards
You installed a PC Card and now your notebook is having problems
■
Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
■
Make sure that the PC Card you installed is not causing a system resource
conflict. For more information on resource conflicts, see “Device
installation” on page 268.
Power
Your notebook is not working on AC power
■
Make sure that your AC power adapter is connected correctly to your
notebook. For more information, see “Connecting the AC adapter” on
page 20.
■
If your notebook is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, turned on, and
working correctly. To test the outlet, plug a working device, such as a lamp,
into the outlet and turn it on.
■
Make sure that the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your notebook is not working on battery power
■
Make sure that the main battery is installed correctly. For more
information, see “Changing batteries” on page 143.
■
Make sure that the optional secondary battery is installed correctly. For
more information, see “Installing a secondary battery” on page 145.
■
Make sure that the batteries are fully recharged. For more information, see
“Recharging the battery” on page 141.
■
Make sure that the battery is calibrated correctly. For more information,
see “Recalibrating the battery” on page 142.
Your notebook will not turn off, even after pressing the power button
for five seconds
■
282
If your notebook has “frozen,” and pressing the power button for five
seconds does not turn it off, insert a straightened paper clip into the reset
hole on the bottom of your notebook. For the location of the reset hole,
see “Bottom” on page 8.
www.gateway.com
Troubleshooting
Printer
The printer will not turn on
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■
Check the cable between the printer and your notebook. Make sure that
it is connected to the correct port.
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so that the printer can start printing.
Press the button to put the printer online.
■
Check the port and cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to be the default
printer, then click Set as Default Printer.
To set a default printer in Windows 2000:
1
2
Click Start, Settings, then click Printers.
Right-click on the name of the printer you want to be the default
printer, then click Set as Default.
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Chapter 17: Troubleshooting
■
Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline in Windows XP:
1
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
2
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline
to clear the check mark.
Help and
Support
For more information about printer troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword printer troubleshooter in the HelpSpot
Search box
, then click the arrow.
To make sure that the printer is not set to work offline in
Windows 2000:
1
2
284
Click Start, Settings, then click Printers.
Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline
to clear the check mark.
■
Wait until files have been printed before sending additional files to the
printer.
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
www.gateway.com
Troubleshooting
You see a “Printer is out of paper” error message
■
After adding paper, make sure that the printer is online. Most printers have
an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the built-in speakers
■
Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3 and “Back”
on page 257.
■
Make sure that the volume control on your notebook is turned up. For
more information, see “Status indicators” on page 26.
■
Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 86 or
“Adjusting the volume in Windows 2000” on page 89.
■
Make sure that Mute controls are turned off. For more information, see
“Status indicators” on page 26 or “Adjusting the volume in Windows XP”
on page 86 or “Adjusting the volume in Windows 2000” on page 89.
Help and
Support
For more information about troubleshooting sound issues
in Windows XP, click Start, then click Help and Support.
Type the keyword sound troubleshooter in the HelpSpot
Search box
, then click the arrow.
You are not getting sound from headphones plugged into the port
replicator
■
Make sure that headphones are not plugged into your notebook’s
headphone jack. For the location of the headphone jack, see “Left side”
on page 3.
Touchpad
The touchpad does not work
Attaching a PS/2 mouse to your notebook or port replicator may deactivate the
touchpad.
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Video
The external monitor is not working
■
Make sure that you have pressed FN+LCD/CRT to activate the external
monitor option.
■
Make sure that the monitor power is turned on and that the video cable
is correctly connected.
TV out is not working
286
■
Make sure that you have activated TV out. For more information, see
“Viewing the display on a television” on page 120.
■
Make sure that the television is turned on and that the RCA video cable
or S-Video cable is correctly connected.
■
Televisions in different countries use different standards. If you are
traveling, you may need to change the TV Out mode. For more
information, see “Viewing the display on a television” on page 120.
www.gateway.com
Telephone support
Telephone support
Before calling Gateway Technical Support
If you have a technical problem with your notebook, follow these
recommendations before contacting Gateway Technical Support:
■
Make sure that your notebook is connected correctly to a grounded
AC outlet that is supplying power. If you use a surge protector, make sure
that it is turned on.
■
If a peripheral device, such as a keyboard or mouse, does not appear to
work, make sure that all cables are plugged in securely.
■
If you have recently installed hardware or software, make sure that you
have installed it according to the instructions provided with it. If you did
not purchase the hardware or software from Gateway, see the
manufacturer’s documentation and technical support resources.
■
If you have “how to” questions about using a program, see:
■
■
Online Help
■
Printed documentation
■
The Microsoft Windows documentation
■
The software publisher’s Web site
See the troubleshooting section of this chapter.
Warning
To avoid bodily injury, do not attempt to troubleshoot your
notebook problem if:
Power cords or plugs are damaged
Liquid has been spilled into your notebook
■
Your notebook was dropped
■ The case was damaged
Instead, unplug your notebook and contact a qualified
computer technician.
■
■
■
Have your customer ID, serial number, and order number available, along
with a detailed description of your problem, including the exact text of
any error messages, and the steps you have taken.
■
Make sure that your notebook is nearby at the time of your call. The
technician may have you follow troubleshooting steps.
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Chapter 17: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, technical support, and
information services.
Automated troubleshooting system
Service description
How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118 (US)
877-709-2945 (Canada)
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
Resource
Service description
How to reach
Fax on demand
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway’s
fee-based
software tutorial
service
Get tutorial assistance for software issues
billed by the minute.
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway
Technical Support
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question. (See “Before calling
Gateway Technical Support” on page 287
before calling.)
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)
TDD Technical Support (for hearing impaired)
is available:
800-846-1778 (TDD)
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
America Online
Get support for your America Online ISP
account
800-827-6364 (US)
CompuServe
Get support for your CompuServe ISP account
800-848-8990 (US)
Sales,
accounting, and
warranty
Get information about available systems,
pricing, orders, billing statements, warranty
service, or other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
288
www.gateway.com
888-265-4357 (Canada)
Tutoring and training
Tutoring and training
Gateway's Technical Support professionals cannot provide hardware and
software training or tutorial services. Instead, Gateway recommends the
following tutoring and training resources.
Self-help
If you have how-to questions about using your Gateway-supplied hardware or
software, see the following resources:
■
The printed or online documentation that came with your hardware or
software. In many cases, additional product information and online
documentation for Gateway-supplied hardware can be found in our Web
site's Documentation Library
■
This user's guide
■
The software publisher's Web site
Help and
Support
For more how-to information about Windows XP, click
Start, then click Help and Support.
Type the keyword practice in the HelpSpot Search box
, then click the arrow.
Tutoring
For help on using hardware or software that came with your Gateway notebook,
contact Gateway's fee-based tutorial hotline:
■
800-229-1103 (rate charged per minute; charged to a major credit card)
■
900-555-4695 (rate charged per minute; charged to your telephone bill)
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Chapter 17: Troubleshooting
Training
Gateway provides the following in-person and computerized training:
Resource
Service description
For more information
In-Store Training at
Gateway stores
Our friendly and knowledgeable software
trainers can teach you how to use the
Internet and the most popular software
programs, including Microsoft Word, Excel,
and PowerPoint.
www.gateway.com/country
Gateway Learning
Libraries
A variety of courses and tutorials are
available on CD. Select from several
easy-to-use learning libraries.
www.gateway.com/training
Online Training
from
Learn@Gateway
More than 450 online courses are available
from Learn@Gateway. All you have to do is
go online and log in. You select the subject
matter, and the learning format (self-paced
tutorials or virtual classrooms), all from the
comfort of your notebook.
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290
www.gateway.com
Safety,
Regulatory, and
Legal Information
A
Important safety
information
Your Gateway system is designed and tested to meet the latest standards
for safety of information technology equipment. However, to ensure safe
use of this product, it is important that the safety instructions marked on
the product and in the documentation are followed.
Warning
Always follow these instructions to help guard
against personal injury and damage to your
Gateway system.
Setting up your system
■
Read and follow all instructions marked on the product and in the
documentation before you operate your system. Retain all safety and
operating instructions for future use.
■
Do not use this product near water or a heat source such as a radiator.
■
Set up the system on a stable work surface.
■
The product should be operated only from the type of power source
indicated on the rating label.
■
If your computer has a voltage selector switch, make sure that the switch
is in the proper position for your area. The voltage selector switch is set
at the factory to the correct voltage.
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Appendix A: Safety, Regulatory, and Legal Information
■
Openings in the computer case are provided for ventilation. Do not block or cover these
openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for
ventilation when you set up your work area. Never insert objects of any kind into the computer
ventilation openings.
■
Some products are equipped with a three-wire power cord to make sure that the product is
properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet.
This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician
to install the appropriate outlet.
■
If you use an extension cord with this system, make sure that the total ampere rating on the
products plugged into the extension cord does not exceed the extension cord ampere rating.
■
If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the
antenna or cable system is electrically grounded to provide some protection against voltage
surges and buildup of static charges.
Care during use
■
Do not walk on the power cord or allow anything to rest on it.
■
Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking
near your system.
■
Some products have a replaceable CMOS battery on the system board. There is a danger of
explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or
equivalent type recommended by the manufacturer. Dispose of batteries according to the
manufacturer’s instructions.
■
When the computer is turned off, a small amount of electrical current still flows through the
computer. To avoid electrical shock, always unplug all power cables and modem cables from the
wall outlets before cleaning the system.
■
Unplug the system from the wall outlet and refer servicing to qualified personnel if:
■
The power cord or plug is damaged.
■
Liquid has been spilled into the system.
■
The system does not operate properly when the operating instructions are followed.
■
The system was dropped or the cabinet is damaged.
■
The system performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
Important
Caution
292
Do not use Gateway products in areas classified as
hazardous locations. Such areas include patient care
areas of medical and dental facilities, oxygen-laden
environments, or industrial facilities.
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
www.gateway.com
Regulatory compliance statements
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The
following section is a general overview of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the specific
country sections (or country group sections). The wireless devices in your system are only qualified
for use in the countries identified by the Radio Approval Marks on the system rating label. If the
country you will be using the wireless device in, is not listed, please contact your local Radio
Approval agency for requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in your notebook is well
below the RF exposure limits as known at this time. Because the wireless devices (which may be
embedded into your notebook) emit less energy than is allowed in radio frequency safety standards
and recommendations, Gateway believes these devices are safe for use. Regardless of the power
levels, care should be taken to minimize human contact during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body,
for use of a wireless device near the body (this does not include extremities) is typical. This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on and
transmitting.
Some circumstances require restrictions on wireless devices. Examples of common restrictions are
listed below:
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. 802.11B (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are
examples of devices that provide wireless communication.
Warning
In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
www.gateway.com
293
Appendix A: Safety, Regulatory, and Legal Information
294
Warning
Every country has different restrictions on the use of
wireless devices. Since your system is equipped with a
wireless device, when traveling between countries with
your system, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
Warning
If your system came equipped with an internal embedded
wireless device, do not operate the wireless device unless
all covers and shields are in place and the system is fully
assembled.
Warning
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Please contact Gateway for
service.
Warning
Only use drivers approved for the country in which the
device will be used. See the Gateway System Restoration
Kit, or contact Gateway Technical Support for additional
information.
Warning
In order to comply with FCC requirements this transmitter
must not be operated (or co-located) in conjunction with
any other transmitter or antenna installed in the notebook.
www.gateway.com
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section
is only applicable if these devices are present. Refer to the system label to verify the presence of
wireless devices.
Wireless devices that may be in your system are only qualified for use in the United States of
America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the
body, for use of a wireless device near the body (this does not include extremities). This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be embedded in your notebook, is well below
the RF exposure limits as set by the FCC.
Operation of this device is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
Warning
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
interference to radio and television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
■
Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories associated with this equipment are: shielded video cable
when an external monitor is connected. These accessories are required to be used in order to
ensure compliance with FCC rules.
www.gateway.com
295
Appendix A: Safety, Regulatory, and Legal Information
FCC declaration of conformity
Responsible party:
Gateway Companies, Inc.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023
Product:
■
Gateway 450SX4
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Caution
296
Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the product.
www.gateway.com
Telecommunications per FCC part 68
(applicable to products fitted with USA modems)
Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On
the computer or modem card is a label that contains the FCC registration number and Ringer
Equivalence Number (REN) for this device. If requested, this information must be provided to the
telephone company.
An FCC-compliant telephone line cord with a modular plug is required for use with this device.
The modem is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68-compliant. See installation instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices which may be
connected to the telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact the local telephone company.
If this device causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. The telephone company may
request that you disconnect the equipment until the problem is resolved.
The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of this equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
This equipment cannot be used on telephone company-provided coin service. Connection to party
line service is subject to state tariffs. Contact the state public utility commission or public service
commission for information.
When programming or making test calls to emergency numbers:
■
Remain on the line and briefly explain to the dispatcher the reason for the call.
■
Perform such activities in the off-peak hours such as early morning or late evenings.
The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device to send any message via a telephone fax machine unless
such message clearly contains, in a margin at the top or bottom of each transmitted page or on the
first page of the transmission, the date and time it is sent, an identification of the business, other
entity, or other individual sending the message, and the telephone number of the sending
machine or such business, other entity, or individual. Refer to your fax communication software
documentation for details on how to comply with the fax-branding requirement.
www.gateway.com
297
Appendix A: Safety, Regulatory, and Legal Information
Canada
Industry Canada (IC)
Intentional emitter per RSS 210
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section
is only applicable if these devices are present. Refer to the system label to verify the presence of
wireless devices.
Wireless devices that may be in your system are only qualified for use in Canada if an Industry
Canada ID number is on the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body,
for use of a wireless device near the body (this does not include extremities) is typical. This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be embedded in your notebook, is well below
the RF exposure limits as set by Industry Canada.
Operation of this device is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
Warning
To prevent radio interference to licensed service, this
device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its
transmit antenna) that is installed outdoors is subject to
licensing.
Warning
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
298
www.gateway.com
Telecommunications per DOC notice
(for products fitted with an IC-compliant modem)
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operation, and safety
requirements. The Department does not guarantee the equipment will operate to the users’
satisfaction.
Before installing this equipment, users should make sure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the inside wiring associated with a
single-line individual service may be extended by means of a certified connector assembly. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should make sure, for their own protection, that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural areas.
Warning
To avoid electrical shock or equipment malfunction do not
attempt to make electrical ground connections by yourself.
Contact the appropriate inspection authority or an
electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
www.gateway.com
299
Appendix A: Safety, Regulatory, and Legal Information
Mexico
Intentional emitter
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section
is only applicable if these devices are present. Refer to the system label to verify the presence of
wireless devices.
Wireless devices that may be in your system are only qualified for use in Mexico if a SCT ID is on
the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body,
for use of a wireless device near the body (this does not include extremities) is typical. This device
should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be embedded in your notebook, is well below
the RF exposure limits as set by SCT.
Unintentional emitter
At this time there are no mandatory requirements for Unintentional Emitters. However, this device
does comply with multiple requirements for other countries and regions as listed on the system
label and in the user’s manual.
300
www.gateway.com
Laser safety statement
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser
Products” under a US Department of Health and Human Services (DHHS) Radiation Performance
Standard. Should the unit ever need servicing, contact an authorized service location.
Warning
Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.
www.gateway.com
301
Appendix A: Safety, Regulatory, and Legal Information
Notices
Copyright © 2002 Gateway, Inc.
All Rights Reserved
14303 Gateway Place
Poway, CA 92064 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are
made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or
change products described in this publication at any time. Due to continuing system improvements, Gateway is
not responsible for inaccurate information which may appear in this manual. For the latest product updates,
consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect,
special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual,
even if advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ
Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect
Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are
registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work,
Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway
Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway
Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware,
Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway
Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo,
Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids
BackPack, SERVE-TO-ORDER, Server Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of
Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel
Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft
Corporation. All other product names mentioned herein are used for identification purposes only, and may be the
trademarks or registered trademarks of their respective companies.
Macrovision statement
If your computer has a DVD drive and an analog TV Out port, the following paragraph applies:
This product incorporates copyright protection technology that is protected by method claims of certain U.S.
patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of
this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home
and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse
engineering or disassembly is prohibited.
302
www.gateway.com
Index
A
AC adapter
connecting 20
connector 6, 258
damaged 20
defective 21
international adapters 149
AC-3 digital audio jack 258
access point 190, 193, 194
accessories 16
safety precautions 292
accounts
America Online 73
ISP 73
user 183
ad hoc networking 195
adding
icons to desktop 51
user accounts 183
See also installing
airplane power adapter 16, 149
alarms 151, 153
America Online 74
application key 28
arrow keys 28
AU file 96
audio
digital jack 258
headphone jack 3
microphone jack 3
muting 30, 87, 89
playing 91, 93, 94, 96
recording 94
troubleshooting 285
audio CD
adding tracks to your library 104
cleaning 268
copying 115
creating music CDs 107, 111
editing track information 103
inserting 85
playing 91, 93, 98, 100
troubleshooting 266
audio file
streaming 187
automobile power adapter 16, 149
AVI file 96
B
background 174
backing up files 221
battery 16
alarm options 151, 153
bay 9, 143
changing 143
charge indicator 2, 21, 140
charge status 140
conserving power 149
installing main 143
installing secondary 145
managing power 149
meter 21, 141
monitoring charge 140
recalibrating 142
recharging 20, 141
release latch 9
replacing 143
secondary 5, 145
bays
battery 9, 143
CD drive 5, 242
CD-RW drive 5, 242
diskette drive 5, 242
DVD drive 5, 242
DVD/CD-RW drive 5, 242
hard drive 8
memory 8, 248
mini PCI 8
module 5, 242
replacing modules 242
303
second hard drive 5, 242
secondary battery 5, 145, 242
BIOS Setup utility 142, 164
Bluetooth
using while traveling 162
break system key 29
brightness system key 29, 30
broadband Internet connection 37, 72,
186
browsing for files and folders 60
C
cable lock
notebook 5
port replicator 262
using while traveling 163
cable modem 37, 72, 190, 193
camera
See digital camera
See digital video camera
Caps Lock indicator 26
capturing video 123
cards
adding PC Card 240
eject button 4, 241
inserting PC Card 240
installing 240
reinstalling 240
removing PC Card 241
replacing 240
slots 4, 240
troubleshooting 282
carrying case 16
CD
adding tracks to your library 104
cleaning 268
copying 115
creating data CD 107
creating music CDs 107, 111
editing track information 103
inserting 85
playing music 91, 93, 98, 100
troubleshooting 266
304
using 84
CD Copier 115
CD drive 5, 84, 149
activity indicator 85
eject button 85
identifying drive 84
manual eject hole 85
modular drive status indicator 26
replacing drive module 242
CD Player 93
CD-RW
cleaning 268
copying CDs 115
creating data CDs 107
creating music CDs 111
troubleshooting 266
using 84
CD-RW drive 5, 84, 149
activity indicator 85
eject button 85
identifying drive 84
manual eject hole 85
modular drive status indicator 26
replacing drive module 242
Certificate of Authenticity 13
changing bay modules 242
cleaning
audio CD 268
case 224
CD 268
component exteriors 224
computer screen 225
DVD 268
keyboard 225
mouse 225
screen 225
clicking 34
close button 53
closing
program 25, 53
window 53
color
changing depth 168
changing desktop 171, 173
changing number of 168
changing scheme 171, 173
composite video (TV) out jack 6, 120
connecting
AC adapter 20
camera 37
digital camera 37
digital video camera 37
external keyboard 27
keyboard 27
modem 35
port replicator 259
printer 37
PS/2 keyboard 6, 257
PS/2 mouse 6, 257
scanner 37
surge protector 22
to Ethernet 36
to Internet 37, 74
to network 36
video camera 37, 123
connections
AC-3 digital audio 258
audio 3, 258
composite video (TV) out 6
digital audio out 258
digital camera 3, 6, 37, 257
digital video camera 3, 37, 123
docking 8, 256
docking station 256
Ethernet 6, 36, 258
external audio 3, 257
external speakers 3, 257
Firewire 3, 37, 123
headphone 3, 257
i.Link 3, 37, 123
IEEE 1394 3, 37, 123
keyboard 3, 6, 37, 257
line in 3, 257
microphone 3, 94
modem 6, 35, 258
monitor (VGA) 7, 258
mouse 3, 6, 37, 257
network 6, 36, 258
NTSC/PAL 6
parallel 6, 37, 258
port replicator 8, 256
power 6, 20, 258
printer 3, 6, 37, 257, 258
PS/2 6, 257
PS/2 keyboard 6, 257
PS/2 mouse 6, 257
S/PDIF 258
scanner 3, 37, 257
serial 6, 37, 258
speaker 3, 257
S-Video out 120, 258
Toslink digital audio 258
TV out 6
USB 3, 37, 257
VGA 7, 258
video camera 3, 37, 123
video out 6
Zip drive 3, 37, 257
copying
CDs 115
files and folders 57, 69
text and graphics 69
copyright notice 302
creating
data CDs 107
documents 65
folders 55, 56
movies 123
MP3 files 104
music CDs 111
music files 100, 104
startup diskette 210
Customer Service 287
Accounting 288
Sales 288
Warranty 288
customizing 167
cutting
files and folders 57, 69
305
text and graphics 69
D
default printer 283
defragmenting hard drive 219
deleting files and folders 49, 59, 69,
216
desktop 48
adding icons 51
adding shortcuts 51
adjusting settings 168
changing background 174
changing color depth 168
changing color scheme 171, 173
changing colors 171, 173
changing number of colors 168
changing resolution 170
using 49
device drivers
See drivers
devices 16, 37
dialing codes 162
digital audio S/PDIF jack 258
digital camera
connecting 37
serial port 6, 258
USB port 3, 257
digital video camera
connecting 37
IEEE 1394 port 3
directional keys 28
Disk Cleanup 216
Disk Defragmenter 219
diskette
creating startup 210
eject button 82
inserting 82
slot 82
status indicator 26, 83
troubleshooting 269
using 82
write-protect 211
diskette drive 5, 82
306
eject button 82
replacing drive module 242
using 82
display
settings 168
switching 29
troubleshooting 270
docking port 8, 256
docking release latch 256
documentation
Gateway Web site 45
help 40
HelpSpot 40
online help 44
documents
creating 65
opening 67
printing 68
saving 66
double-clicking 34
downloading 77
dragging 34
drivers 229
reinstalling 229
updating 231
drives 54
backing up files 221
CD 5, 84, 149
CD-RW 5, 84, 149
changing modular drives 242
checking for errors on 217
checking for free space 215
defragmenting 219
deleting files 216
diskette 5, 82
DVD 5, 84, 149
DVD/CD-RW 5, 84, 149
hard drive 5, 8, 252
identifying drive types 84
replacing hard drive 252
second hard drive 5
sharing 186
status indicators 26
troubleshooting 266, 269, 272
types 84
viewing contents 54
viewing files and folders 55
DSL modem 37, 72, 190, 193
DVD
cleaning 268
inserting 85
playing 118, 120
troubleshooting 266
using 84
DVD drive 5, 84, 149
activity indicator 85
eject button 85
identifying drive 84
manual eject hole 85
modular drive status indicator 26
replacing drive module 242
DVD/CD-RW
copying CDs 115
creating data CDs 107
creating music CDs 111
troubleshooting 266
using 84
DVD/CD-RW drive 5, 84, 149
activity indicator 85
eject button 85
identifying drive 84
manual eject hole 85
modular drive status indicator 26
replacing drive module 242
E
eject button
CD 85
diskette drive 82
DVD 85
electrostatic discharge (ESD) 246
e-mail 73, 78
address 78
button 31
checking for messages 79
programming button 182
sending 78
transferring settings 204
emergency startup diskette 210
EmPower power adapter 149
Error-checking 217
eSupport 14, 15, 46
Ethernet 188, 189
connecting 36
jack 6, 36, 258
turning wireless Ethernet on or off
197
wired 189, 190
wireless 192, 193, 194, 195
external audio jack 3, 257
external monitor 7, 29, 258
EZ Pad touchpad 11, 32
F
fan 7
Fast Ethernet 188, 189, 191
faxes 125
automatically canceling 136
canceling 135
configuring Fax 127, 129
failed transmission 137
installing Fax 126
receiving and viewing 134
retrying 136
sending 131
sending a scanned image 134
sending from a program 133
setting up cover page template 132
troubleshooting 278
files 54, 55
backing up 221
copying 57, 69
cutting 69
deleting 49, 59, 69, 216
finding 60, 62
moving 57, 201
opening 34, 49
pasting 69
recovering 59
307
renaming 69
searching for 60, 62
transferring 163, 201
troubleshooting 271
types 202
viewing list 55
Files and Settings Transfer Wizard 200
finding
files and folders 60, 62, 201
HelpSpot topics 42
specifications 14
Firewire port 3, 37, 123
floppy disk
See diskette
Fn key 28, 29
folders 54, 55
copying 57, 69
creating 56
cutting 69
deleting 49, 59, 69
finding 60, 62
moving 57
opening 34, 55
pasting 69
recovering 59
renaming 69
searching for 60, 62
viewing list 55
fragmentation 219
function keys 28
G
game
multi-player 187
Gateway
eSupport 14, 15, 46
model number 9, 12
serial number 12, 14
Web address 45
Web site 45
gateway.your.way dial-up server 278
308
H
hard drive
backing up files 221
bay 8
checking for errors on 217
checking for free space 215
defragmenting 219
installing 242, 252
replacing 252
scanning for errors on 217
scheduling tasks 222
second hard drive 5
status indicator 26
troubleshooting 272
headphone jack 3, 257
help
button 31
online 44
programming button 182
using 40
HelpSpot 40
playing a video 43
searching 42
starting 40
Using your computer link 41
Hibernate mode 149, 150, 155, 156
home office network 186
hot-swapping 240
hyperlinks 75
I
i.Link port 3, 37, 123
IEEE 1394 port 3, 37, 123
IEEE 802.11a 188, 192
using while traveling 162
IEEE 802.11b 188, 192
using while traveling 162
indicators
See status indicators
inkjet printer 17
installing
battery 143
bay modules 242
cards 240
CD drive 242
CD-RW drive 242
device drivers 229
devices 37
digital camera 37
digital video camera 37
diskette drive 242
drivers 229
drives 242
DVD drive 242
DVD/CD-RW drive 242
hard drive 252
InterVideo DVD player 118
memory 248
Microsoft Fax 126
PC Cards 240
peripheral devices 37, 204
printer 37, 204
programs 206, 233
scanner 37, 204
secondary battery 145, 242
software 206, 233
Windows 236
Internal wireless label 13
Internet 72
account 73
broadband connection 37, 72, 186
button 31
connecting to 74
programming button 182
requirements to access 73
sharing access 186
transferring settings 203
troubleshooting 273
Internet connection
troubleshooting 273, 277
Internet radio 106
Internet service provider (ISP) 73
connecting to 74
disconnecting from 74
setting up an account 73
transferring settings 203
InterVideo DVD player 118
IRQ conflicts 268
J
jacks
See connections
K
Kensington cable lock 163, 262
lock slot 5
port replicator 262
key combinations 29
keyboard 10, 11
buttons 27
cleaning 225
connecting 27
features 27
programming buttons 182
PS/2 port 6, 257
shortcuts 69
troubleshooting 274
USB port 3, 257
keys
application 28
arrow 28
battery status 29
Break 29
brightness 28, 29, 30
directional 28
Fn 28, 29
function 28
LCD brightness 28, 30
LCD/CRT 29
navigation 28
numeric keypad 28
Pad Lock 29
Pause 29
power status 29
Scroll Lock 29
Standby 29
Status 29
system 28
system key combinations 29
309
toggle display 29
volume control 28
Windows 28
L
label
internal wireless 13
Microsoft Certificate of Authenticity
(COA) 13
model number 9, 12
serial number 12
wireless networking 13
laser printer 17
latch
battery 9
docking release 256
LCD panel release 2
modular bay 9
LCD brightness system keys 28
LCD panel
cleaning 225
release latch 2
troubleshooting 270
LCD/CRT system key 29
lights
See status indicators
line in jack 3, 257
line protector 162
line tester 162
lock
Kensington cable 5, 163
M
maintenance 207
backing up files 221
checking for drive errors 217
checking hard drive space 215
cleaning case 224
cleaning component exteriors 224
cleaning computer display 225
cleaning keyboard 225
cleaning the mouse 226
creating startup diskette 210
310
defragmenting 219
deleting files 216
suggested schedule 208
using Scheduled Task Wizard 222
virus protection 212
maximize button 53
Media Player 91, 96
memory 16
adding 248
bay 8, 248
installing 248
replacing 248
troubleshooting 275
upgrading 248
menu bar 53
messages
checking e-mail 79
sending e-mail 78
microphone jack 3
Microsoft Certificate of Authenticity
(COA) 13
Microsoft Fax 125
MIDI file 96
mini PCI bay 8
minimize button 53
model number 12, 163
modem 72, 73
cable 37, 72, 190, 193
connecting 35
connection speed 277
DSL 37, 72, 190, 193
international adapter 162
jack 6, 35, 258
protecting from power surge 22
troubleshooting 275
modular bay 5, 9
See also bays
modular drive indicator 26
monitor (VGA) port 7, 258
switching display 29
mouse
cleaning 226
PS/2 port 6, 257
troubleshooting 280
USB port 3, 257
See also touchpad
moving
files 57, 201
folders 57, 58
Internet settings 203
pointer 33
screen objects 34
MP3 file
creating 100
editing track information 103
playing 96
streaming 187
MPEG file 96
streaming 187
multi-function buttons 10, 31
customizing 182
multimedia
adjusting volume 86, 89
playing audio CD 91, 93
playing DVD 118
recording audio 94
using CD drive 84
using diskette drive 82
using DVD drive 84
using Windows Media Player 91, 96
multi-player game
playing 187
music
playing 91, 93, 98
music library
building 104
changing settings 105
MusicMatch
building a music library 104
creating music files 100
editing track information 103
listening to Internet radio 106
playing audio CD 98, 100
muting 30, 87, 89
N
navigation keys 28
network
jack 6, 36, 258
troubleshooting 281
network equipment shopping list 191,
194, 196
networking
access point 193, 194
ad hoc 195, 196
data transfer speed 189, 192
Ethernet 188, 189, 192
games 187
internal wireless label 13
peer-to-peer 195, 196
sharing devices 187
sharing drives 186
sharing Internet connections 186
sharing printers 187
signal strength 192
streaming audio 187
streaming video 187
turning off wireless Ethernet 197
turning on wireless Ethernet 197
wired connections 189
wireless connections 192
non-technical support
Accounting 288
Sales 288
Warranty 288
Norton Antivirus 212, 213
NTSC/PAL jack 6, 120
numeric keypad 28
numeric keypad status indicator 26
O
online help 40, 44
button 31
opening
documents 67
files 34, 49
folders 34, 55
LCD panel 2
311
notebook 2
programs 34, 49
shortcut menu 34
option bays
changing modules 242
release latches 9
P
Pad Lock
indicator 26, 29
system key 29
parallel port 6, 37, 258
password 163, 281
pasting
files and folders 57, 69
text and graphics 69
pause text scrolling 29
PC Cards
adding 240
eject buttons 4, 241
inserting 240
installing 240
removing 241
slots 4, 240
troubleshooting 282
PC Doctor 265
PCMCIA Cards
See PC Cards
peer-to-peer 196
peer-to-peer networking 195
peripheral devices 16, 37
Pinnacle Expression 123
playing
audio CD 91, 93
audio CD with MusicMatch 98
audio file 95
DVD 118
multimedia files 96
music CD 91, 93, 98
Windows Media Player file 96
Plug and Play devices
Firewire support for 37
i.Link support for 37
312
IEEE 1394 support for 37
USB support for 37
pointer 33
moving 33
port replicator 16, 255
attaching notebook 259
docking port 8, 256
release latch 256
separating notebook 260
using 16, 255
ports
See connections
power
AC adapter 20, 149
advanced settings 151, 154
alarms 151, 153
automobile/airplane adapter 149
battery 25, 140, 141, 142, 143,
149
button 11, 23, 29, 151
changing modes 150
changing schemes 151
changing settings 151
connector 6, 20, 258
conserving battery power 149
damaged cord 20, 21
EmPower adapter 149
extending battery life 149
Hibernate mode 150, 155, 156
indicator 2
international adapter 164
management 139, 149, 164
schemes 151
SpeedStep settings 157
Standby/Resume 23, 29, 150, 151
status box 29
status indicator 2
surge protector 22
troubleshooting 282
turning on notebook 23
power adapter
airplane 16
automobile 16
printer 17
default 283
inkjet 17
installing 37, 204
laser 17
parallel port 6, 205, 258
sharing 187
troubleshooting 283
USB port 3, 37, 257
printing documents 68
programming
shortcut buttons 182
programs
closing 69
installing 206, 233
opening 34, 49
reinstalling 206, 233
PS/2 port 6, 257
R
radio
listening with MusicMatch 106
radio approval authorities 162
radio frequency wireless connections
162
RAM
See memory
reboot 25
recalibrating the battery 142
recharging the battery 141
recordable drive 149, 221
activity indicator 85
copying CDs 115
creating data CDs 107
creating music CDs 111
eject button 85
identifying drive 84
manual eject hole 85
status indicator 26
troubleshooting 266
using 84, 107
recording
audio file 94
CD tracks 100
recovering files and folders 59
Recycle Bin 49
deleting files and folders 59
emptying 60
recovering files and folders 59
reinstalling
device drivers 229
drivers 229
programs 206, 233
software 206, 233
Windows 2000 236
Windows XP 236
See also installing
removing files and folders 49, 59, 69,
216
renaming files and folders 69
replacing
battery 143
bay modules 242
CD drive 242
CD-RW drive 242
diskette drive 242
DVD drive 242
DVD/CD-RW drive 242
hard drive 252
memory 248
PC Card 240
secondary battery 145
reset hole 8, 282
resetting the computer 25
resolution
changing 170
restart 25
Restoration CDs 228
right-clicking 34
rocker switch 32
changing settings 180
router 190
Roxio Easy CD Creator 107, 111
S
S/PDIF digital audio jack 258
313
safety
general precautions 291
guidelines for troubleshooting 264
static electricity 246
saving documents 66
ScanDisk 217
scanner
installing 37
USB port 3, 37
scanning drive
for errors 217
for viruses 212
Scheduled Tasks Wizard 222
screen
adjusting settings 168
changing color depth 168
changing number of colors 168
changing resolution 170
cleaning 225
saver 177
troubleshooting 270, 286
screen objects
getting information 34
moving 34
selecting 34
Scroll Lock
status indicator 26, 29
system key 29
Search utility 63
searching
for files and folders 60, 62
in HelpSpot 42
security features
Kensington cable lock 5, 163
Kensington lock ring 262
security while travelling 163
serial number 12, 14, 46, 163, 206
serial port 6, 37, 258
setting up
safety precautions 291
sharing
devices 187
drives 186
314
Internet connection 186
printer 187
shortcut menus
accessing 34
shortcuts
adding to desktop 51
buttons 31
closing programs 69
closing windows 69
copying 69
cutting 69
deleting files and folders 69
keyboard 69
opening menu 34
pasting 69
programming buttons 182
renaming files and folders 69
selecting items in list 69
selecting multiple adjacent items in
list 69
switching between files, folders, or
running programs 69
shutting down computer 24
signal strength 192
small office network 186
SO-DIMM 248
software
See programs
sound
adjusting 30, 86, 89
controls 28, 86, 89
muting 30, 86, 87, 89
troubleshooting 285
See also audio
Sound Recorder
making audio recordings 94
playing file 95
speakers
built-in 2
jack 3, 257
specifications 14
SpeedStep technology 157
Standby mode 23, 29, 150
Standby system key 29
Start button 49
Start menu 49
starting
notebook 23
programs 34, 49
startup diskette 210
static electricity 246
status indicators 11, 26
battery charge 2, 21, 140
Caps Lock 26
CD 26
CD-RW 26
diskette drive 26
drive activity 26
DVD 26
DVD/CD-RW 26
hard drive 26
modular drive 26
numeric keypad 26, 29
Pad Lock 26, 29
power 2
Scroll Lock 26, 29
support tool
PC Doctor 265
surge protector 22, 149, 164
Suspend 29
S-Video out jack 120, 258
system identification label 9, 12
system key combinations 29
system keys 28
T
taskbar 49
Technical Support 288
technical support
automated troubleshooting 288
eSupport 14, 15, 46
FaxBack support 288
resources 287
Technical Support 288
tips before contacting 287
tutorial service 288
telephone
automatically canceling a fax 136
canceling a fax 135
configuring Fax 127, 129
installing Fax 126
line protector 162
line tester 162
receiving and viewing faxes 134
retrying a fax 136
sending a fax 131
sending a scanned image fax 134
sending faxes from a program 133
setting up fax cover page template
132
telephone support 287
television
playing DVD on 120
TV out jack 6, 120
viewing display on 120
title bar 53
Toslink digital audio jack 258
touchpad 11, 32
buttons 32, 33
changing settings 179
clicking 34
double-clicking 34
dragging objects 34
moving pointer 33
moving screen objects 34
opening files, folders, and programs
34
opening shortcut menu 34
right-clicking 34
rocker switch 32, 33
selecting screen objects 34
training
CD 290
classroom 290
Gateway Learning Libraries 290
Learn@Gateway 290
transferring
files 201
Internet settings 203
315
travel tips 161
troubleshooting
audio 285
automated system 288
CD drive 266
CD-RW drive 266
cleaning CD 268
cleaning DVD 268
device installation 268
diskette drive 269
display 270
DVD drive 266
DVD/CD-RW drive 266
Error-checking 217
faxed answers 288
faxes 278
files 271
gateway.your.way dial-up server 278
general guidelines 265
hard drive 272
Internet connection 273, 277
IRQ conflict 268
keyboard 274
LCD panel 270
memory 275
modem 275
mouse 280
network 281
passwords 281
PC Cards 282
PC Doctor 265
power 282
printer 283
safety guidelines 264
screen 270, 286
screen area 270
screen resolution 270
sound 285
support tool 265
video 286
Web site connection speed 274
turning off notebook 24
turning on notebook 23, 25
316
tutoring
fee-based 289
TV out jack 6, 120
U
undocking 260
updating
device drivers 231
Norton AntiVirus 214
upgrading 239
USB port 3, 37, 257
user accounts
adding in Windows XP 183
switching in Windows XP 184
user-defined shortcut button 31
programming button 182
V
video
capture 123
composite video out jack 6
playing 96, 118
S-Video out jack 258
troubleshooting 286
TV out jack 6
video camera
connecting 37, 123
video file
streaming 187
virus 212
protecting against 77, 212
removing with Norton AntiVirus
213
volume
adjusting 30, 86, 89
adjusting modem 280
controls 28, 86, 89
muting 30, 86, 87, 89
system keys 30
W
waking up notebook 23
WAV file 96
Web browser 73, 75
button 31
Web page 75
Web site 75
connecting to 76
Gateway 45
window 52
close button 53
closing 53, 69
maximize button 53
menu bar 53
minimize button 53
title bar 53
Windows
desktop 48
installing 236
Product Key Code 13
reinstalling 236
reinstalling device drivers 229
updating device drivers 231
Windows key 28
Windows Media Player 91, 96, 118
wireless connections
using while traveling 162
wireless Ethernet 188, 192
access point 193, 194
ad hoc 195, 196
data transfer speed 192
label 13
peer-to-peer 195, 196
signal strength 192
turning on or off 197
using while traveling 162
World Wide Web (WWW) 75
downloading files 77
write-protection for diskettes 211
Z
Zip drive 221
USB port 3, 37
317
Using Your Gateway 450 Notebook
Gateway 450 Notebook
user'sguide
MAN SYS US 450 SX4 USR GDE R1 9/02
Customizing
Troubleshooting
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