Specifications | Gateway 7250R Server User Manual

A MAN US 7250R SYS RACK GDE R0 4/00
7250R Server
System Manual
8506162.book Page i Wednesday, May 10, 2000 10:21 AM
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
12
13
13
13
15
3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening the bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Closing the bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
18
19
19
20
20
21
4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 23
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
23
24
24
26
28
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8506162.book Page ii Wednesday, May 10, 2000 10:21 AM
Replacing the slimline CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Replacing a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Adding a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Replacing the power distribution board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Replacing the fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Replacing the front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Setting the system board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Password Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Recovery Boot jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
BIOS Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
BMC Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
FRB Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Intrusion Detection Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
BMC Firmware Update jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
WOL Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Intel Server Control (ISC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
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ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Direct Platform Control (DPC) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
81
82
82
86
86
86
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
87
87
88
88
89
89
90
91
92
93
95
97
A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DMA usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
116
116
119
119
120
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
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8506162.book Page v Wednesday, May 10, 2000 10:21 AM
Preface
Conventions used in this manual
Throughout this manual, you will see the following conventions:
Convention
Description
ENTER
Keyboard key names are printed in small capitals.
CTRL+ALT+DEL
A plus sign means to press the keys at the same time.
Setup
Commands to be entered, options to select, and messages that
appear on your monitor are printed in bold.
User’s Guide
Names of publications are printed in italic.
Viewpoint
All references to front, rear, left, or right on the server are based
on the server being in a normal, upright position, as viewed from
the front.
Important
A note labeled important informs you of special
circumstances.
Caution
A caution warns you of possible damage to equipment or
loss of data.
Warning
A warning indicates the possibility of personal injury.
Conventions used in this manual
v
8506162.book Page vi Wednesday, May 10, 2000 10:21 AM
Getting additional information
Log on to the Gateway technical support area at www.gatewayatwork.com to
find information about your system or other Gateway products. Some types
of information you can access are:
vi
■
Hardware driver and program updates
■
Technical tips
■
Service agreement information
■
Technical documents and component information
■
Frequently asked questions (FAQs)
■
Documentation for peripherals or optional components
■
Online technical support
Preface
8506162.book Page 1 Wednesday, May 10, 2000 10:21 AM
System
Features
1
Standard features
■
As many as two Intel® Pentium III processors with 100 MHz Front Side
Bus (FSB) in Slot 1 processor sockets
■
Four Dual Inline Memory Module (DIMM) sockets, that support up to
2.0 GB of PC100 Synchronous Dynamic Random Access Memory
(SDRAM).
■
Intel 440GX chipset
■
Integrated Intel 82559 network controller providing 10/100 LAN support
■
Integrated Super Video Graphics Array (SVGA) video support with 2 MB
of Synchronous Graphics RAM (SGRAM)
■
Two PCI slots on a riser card (additional slots on the system board are
not usable in this chassis)
■
ATX form factor system board
■
One 3.5 inch 1.44 MB diskette drive, one slim-line CD drive, and at least
one hard drive
■
Integrated voltage regulator modules (VRMs) for both processors
■
Integrated Adaptec AIC 7896 dual function controller providing both
low-voltage differential (LVD) Ultra2 small computer systems interface
(SCSI) and Ultra Wide single-ended (SE) SCSI support
■
Four drive hot-plug cage
■
Keyboard port (PS/2), mouse port (PS/2), two serial ports, parallel port,
video port, RJ-45 LAN port, and two Universal Serial Bus (USB) ports
Standard features
1
8506162.book Page 2 Wednesday, May 10, 2000 10:21 AM
Front panel
Diskette drive
Control Panel
Slimline CD drive
Hot-plug drive bay
Hot-plug drives
Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.
Control panel contains the LED indicators and the power, reset, and sleep
buttons that control the server.
Hot-plug drive bay includes up to four hot-swappable hot-plug drives
connected to a hot-plug backplane. The drive bays support 1.0-inch drives.
Hot plug drives plug into the hot-plug drive bay.
Slimline CD drive plays data or audio CDs
2
System Features
8506162.book Page 3 Wednesday, May 10, 2000 10:21 AM
Back panel
Mouse port
Network port
Parallel
port
Power connector
Video port
Keyboard
Serial
port
port A
Serial port B
USB ports
Expansion
card slots
Power supply fault LED
Mouse port connects a PS/2-compatible mouse.
Parallel port connects a printer or other parallel device.
Network port lets you connect to a network. The adjacent indicator LEDs
show LAN activity (yellow) and 100 Mbit speed (green).
Video port connects the first (or only) monitor interface cable. The video
controller is integrated in the system board.
Power connector connects the server power cord. The other end of the power
cord plugs into an AC outlet or power strip.
Power supply fault LED lights when the power supply experiences a fault
condition.
Expansion card slots (2) let you install as many as two 32-bit, 33 MHz PCI
expansion cards.
USB ports connect external Plug-and-Play devices, such as printers and
pointing devices, that are automatically configured when they are plugged
into the server through one of these ports. USB keyboards and mice are not
supported.
Serial ports (2) connect to serial devices.
Keyboard port connects a PS/2-compatible keyboard.
Back panel
3
8506162.book Page 4 Wednesday, May 10, 2000 10:21 AM
Interior of system
A
B
C
D
E
F
G
N
M
L
H
J
K
I
A Power supply provides power to the system components.
B Expansion slot covers cover the spaces where you can install as
many as two PCI expansion cards.
C Riser card supports as many as two PCI expansion cards.
D Intrusion switch logs a flag when the cover is removed to help
prevent unauthorized access to the chassis.
E System board see “System board” on page 6.
F
Fan assembly fans provide cooling for the system.
G Hot-plug bays support up to four 1-inch high 3.25-inch SCA SCSI
hard drives. Empty drive bays contain empty carriers to control
airflow and EMC characteristics.
H Hot-plug drives plug into the hot-plug drive bays.
I
4
Diskette drive bay supports the legacy 3.5-inch diskette drive.
System Features
8506162.book Page 5 Wednesday, May 10, 2000 10:21 AM
J
Control panel supports the indicator LEDs and the buttons to
control the Server operation.
K Slimline CD drive plays data or audio CDs.
L
Secondary drive bay assembly supports the slimline CD drive
and the legacy diskette drive.
M Hot-plug backplane provides the control for the hot-plug drives.
N Power distribution board controls power distribution from the
power supply to the internal components.
Interior of system
5
8506162.book Page 6 Wednesday, May 10, 2000 10:21 AM
System board
B
D
C
A
F
G
E
AK
AJ
K
I
AI
H
J
AH
AG
AF
L
AE
M
AD
N
AC
O
AB
AA
P
Q
Z
R
S
Y
T
V
X
W
U
A Secondary processor fan connector
B Secondary processor connector
C Primary processor fan connector
D Primary processor connector
E DIMM slots (4)
F
Main power connector, 24-pin
G ATX auxiliary power connector, 6-pin
H Fan connector
I
6
Diskette drive connector
System Features
8506162.book Page 7 Wednesday, May 10, 2000 10:21 AM
J
Primary IDE connector
K Secondary IDE connector
L
ATX front panel connector
M Front panel connector, 16-pin
N Battery
O Isolated server management (ISOL) intelligent management bus
(IMB) connector (not used)
P Jumper J4J2 (BMC boot block write enable)
Q Jumper block (jumper J3J1)
R Jumper block (jumper J2J1)
S Fan connector (hot-plug drive bay fan)
T
Server monitor module (SMM) feature connector
U Ultra wide SCSI connector
V Ultra2 SCSI connector
W Hard drive LED connector
X Intelligent chassis management bus (ICMB) connector (not used)
Y Chassis intrusion connector
Z
Expansion card connectors (not used)
AA Fan connector (not used)
AB Wake on LAN (WOL) jumper
AC PCI connector used for riser card
AD Expansion card connector (not used)
AE Video connector
AF Dual USB connectors
AG RJ-45 Ethernet LAN connector and LEDs
AH Serial Port A
AI
Parallel port
AJ
Serial port B
AK Stacked keyboard and mouse ports
System board
7
8506162.book Page 8 Wednesday, May 10, 2000 10:21 AM
Hot-plug backplane
Back of the hot-plug backplane board
SCSI connector
Power connector
Jumper block
Front panel connector
SCSI connector connects the SCSI cable from the RAID controller.
Power connector connects the power cable from the power supply.
Front panel connector carries signals from the backplane to the front panel.
Front of the hot-plug backplane board
SCSI ID 0
SCSI ID 1
SCSI ID 2
SCSI ID 3
SCA SCSI drive connectors (4) connect the four SCA SCSI drives. Install drives
in increasing order of SCSI ID.
8
System Features
8506162.book Page 9 Wednesday, May 10, 2000 10:21 AM
Front panel board
The front panel board supports the LEDs and buttons accessible from the front
panel. The buttons and LEDs on the front panel board are shown and
described below.
Power LED
Network activity LED
Front panel connector
System fault LED
Power
button
Sleep
button
Reset
button
NMI
switch
Backplane
connector
ID0
ID1
ID2
ID3
Disk activity/fail LEDs
Front panel connector connects the controls on the front panel with the
system board.
Power LED glows green whenever the system is turned on. The LED also
flashes when the system is in sleep mode.
Network activity LED lights whenever there is activity on the network.
System fault LED flashes whenever the system logs a failure.
Disk activity LEDs glow green whenever the hard disk is actively reading or
writing data and glow amber if the disk fails.
Backplane connector carries signals from the hot-plug backplane to the
control panel.
NMI switch allows a technician servicing the server to generate a
non-maskable interrupt (NMI) to help debug server errors.
Reset button lets you reset the server if it has become nonresponsive.
Sleep button lets you put the server into sleep mode to reduce power
consumption.
Power button turns the server on and off.
Front panel board
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Riser card
The riser card includes a PCI bridge to support the two PCI expansion slots
through the PCI expansion slot on the system board.
PCI Slot 2
PCI Slot 1
Edge connector
PCI expansion slots provide support for as many as two 32-bit, 33MHz PCI
expansion cards. Slot 1 is the lower slot and slot 2 is the upper slot.
Edge connector connects to the PCI slot closest to the processors.
10
System Features
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2
System Setup
Setting up the server
Use the instructions on the quick guide poster that came with the server to
assemble the server.
You can prepare a safer working environment before assembling the server
by following these guidelines:
■
Obtain an adequately rated uninterruptible power supply (UPS). A UPS
protects against AC line spikes, power interruptions, and other power
fluctuations that may damage the server.
■
Protect the server from extreme temperature and humidity. Do not
expose it to direct sunlight, heater ducts, or other heat-generating objects.
■
Keep the server away from equipment that generates magnetic fields,
such as unshielded stereo speakers. Even a telephone placed too close to
the server may cause interference.
■
Plug the server into a wall outlet, power strip, or uninterruptible power
supply (UPS).
Important
Keep the boxes and packing material. If you need to send
the server to Gateway for repairs, you must use the original
packaging or your warranty may be voided.
Setting up the server
11
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Starting the server
Before you start the server for the first time, make sure:
■
If the power supply is autosensing, it will not have a voltagte selection
switch and it automatically determines the voltage of the incoming
power source.
■
All cables are firmly connected to the proper ports on the back panel of
the server.
Caution
■
Electricity can flow from connected peripherals into the
system causing a shock. Make sure the server and
peripherals are turned off and unplugged from the power
outlet when you connect peripherals to the server.
The server and monitor are plugged into an AC outlet, power strip, or
UPS and that the power strip or UPS is turned on.
To start the system:
1 If you have connected the system components to a power strip or UPS,
make sure all the system components are turned off, then turn on the
power strip or UPS.
2 Turn on the monitor.
3 Turn on the server. The light-emitting diode (LED) on the control panel
is on when the power is on.
4 Turn on any other components connected to the server, such as speakers,
a printer, or a scanner.
If nothing happens when you turn on the system:
12
■
Make sure that the power cables are securely plugged in and that
the power strip or UPS (if you are using one) is plugged in and
turned on.
■
Make sure the monitor is connected to the server, plugged into the
power strip, AC outlet, or UPS, and turned on. You may also need
to adjust the brightness and contrast controls on the monitor.
System Setup
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Understanding the Power-On Self-Test
When you turn on your server, the power-on self-test (POST) routine checks
the system memory and components. To see this information on the screen,
press ESC during POST. Press SPACEBAR to bypass the remaining memory count.
The system displays an error message if POST finds any problems. Write down
any error messages that you see. If you continue to have problems, these error
messages may help you or Gateway technical support diagnose the cause.
Setting up the operating system
The first time you start the server, the operating system takes a few minutes
to set up.
Refer to your operating system documentation for specific questions regarding
the operating system.
To complete the operating system setup:
1 After the server starts, the start-up wizard opens. Click Next.
2 Type the requested information in the appropriate text boxes. When you
have finished typing the information, click Next.
3 Continue following the instructions and selecting options in the start-up
wizard dialog boxes, clicking Next to move through the dialog boxes, until
the wizard tells you to restart your server.
If you need to return to the previous dialog box to change any of your
entries, click Back.
4 Restart the server. The setup is complete.
Important
For all operating systems, refer to the appropriate
operating system software manual for specific instructions.
Turning off the server
Every time you turn off the server, shut down the operating system first. You
may lose data if you do not follow the proper procedure.
Turning off the server
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To turn off the server in Windows NT:
1 Click Start, then select Shut down the computer?, then Shut Down.
2 Click OK. The operating system shuts down. When you see a message
saying It is now safe to turn off your computer, turn off the server by pressing
the power button.
3 Turn off the monitor and peripherals.
14
Caution
When you turn the server off, some electric current still
flows through it. Before opening the server case or
connecting or removing any peripherals, turn off the server,
then unplug the power cord.
Important
For other operating systems, such as Windows 2000 or
Novell Netware, refer to the appropriate operating system
software manual for specific instructions.
System Setup
8506162.book Page 15 Wednesday, May 10, 2000 10:21 AM
Resetting the server
If your server does not respond to keyboard or mouse input, you may have
to close programs that are not responding. If closing unresponsive programs
does not restore your server to normal operation, you may have to reset the
system.
To close unresponsive programs and reset the server in Windows NT:
1 Press CTRL+ALT+DEL. A window opens that lets you close a program that
is not responding.
2 Click Task Manager, then select the program that is not responding.
3 Close the program by clicking End Task.
4 If the server does not respond, press the reset button to restart the server.
As a part of the regular startup process, a program to check the disk status
runs automatically. When the checks are finished, Windows starts.
Important
For other operating systems, such as Windows 2000 or
Novell Netware, refer to the appropriate operating system
software manual for specific instructions.
Resetting the server
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16
System Setup
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Case Access
3
Preventing static electricity discharge
Before opening the server case, follow these precautions to prevent damage
from static electricity. When opening your server case, always perform the
following procedure.
Caution
Static electricity can permanently damage electronic
components in your server. Prevent electrostatic damage
to your server by following static electricity precautions
every time you open your server case.
To prevent static electricity discharge:
1 Turn off the server power.
2 Touch a bare metal surface on the back of the server.
3 Unplug all power cords from AC outlets and disconnect the modem cable
(if installed).
Also follow these static electricity precautions:
■
Avoid static-causing surfaces such as plastic and packing foam in your
work area.
■
Remove the parts from their antistatic bags or containers only when you
are ready to use them. Do not lay parts on the outside of an antistatic
bag or container because only the inside provides antistatic protection.
■
Always hold cards by the edges and their metal mounting brackets. Avoid
touching components on the cards and the edge connectors that connect
to expansion slots. Never slide cards or other parts over any surface.
Preventing static electricity discharge
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Opening the case
Important
All references to front, back, left, or right on the server are
based on the server being in a normal, upright position,
as viewed from the front.
The only components that are accessible from the outside of the chassis are
the front panel indicator lights. To access any of the removable media drives,
the hot-plug drives, or the front panel buttons you must open the bezel. To
work on the internal components of the server, you must open the chassis.
Because the components inside the server are extremely sensitive to static
electricity, make sure you follow the precautions at the beginning of this
chapter to avoid static electricity damage.
Only qualified personnel should open the system for maintenance. If you are
qualified to maintain the system yourself, make sure you are properly
grounded before opening the system chassis.
Caution
18
Case Access
Avoid exposure to dangerous electrical voltages and
moving parts by turning off your server and unplugging the
power cord and modem cable (if installed) before removing
the chassis cover.
8506162.book Page 19 Wednesday, May 10, 2000 10:21 AM
Opening the bezel
The bezel covers the removable media drives, the hot-plug drives, and the
front panel controls. To access these components, you must open the bezel.
To open the bezel:
1 Grip the bezel door and pull the door straight out away from the chassis.
2 Swing the door downward on its hinges so that it rests below the front
of the system.
Removing the top panel
The top panel provides access to all of the internal components of the server.
To remove the top panel:
1 Turn off the server and disconnect all power cords.
2 Observe all safety and static electricity precautions, see “Preventing static
electricity discharge” on page 17.
Opening the case
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3 Remove the three screws from the top edge of the back panel.
4 Slide the top panel slightly to the back, disengaging the top edge of the
panel from the top of the front panel.
5 Lift the panel out and away from the chassis.
Closing the case
Close the chassis as soon as you finish installing or removing components
so that dust and dirt do not collect inside the server.
Replacing the top panel
You must replace the top panel before you can operate the server. If you do
not, a system intrusion event is logged by the system management hardware.
Be careful not to pinch any cables in the panel as you replace it.
20
Case Access
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To replace the top panel:
1 Place the top panel on the top of the chassis approximately 3/4-inch back
from the front of the server.
2 Slide the panel toward the front of the chassis 3/4-inch, securing it in
place. The tabs on the front of the top panel slide under the lip of the
front panel.
3 Replace the screws you removed earlier.
Closing the bezel
Close the bezel to prevent accidental or unauthorized access to the server
controls, hot-plug drives, and removable media drives. To close the bezel,
swing the bezel up and press it firmly into place.
Closing the case
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22
Case Access
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Replacing and
Adding Internal
Devices
4
Drives
There are several types of drives and similar devices that can be installed in
the server.
Preparing to replace or add a drive
One 3.5-inch diskette drive, at least one 1-inch high 3.5-inch hot-plug hard
drive, and one slimline CD drive are included with the server. You can add
up to three additional 3.5-inch hot-plug drives for a total of four hot-plug
drives.
As you prepare to install drives, keep the following in mind:
■
If you remove a drive, place it in an antistatic bag or container.
■
Before you install a drive, see the drive documentation for information
on configuring the drive, setting any jumpers on the drive, and attaching
cables to the drive.
■
If you are installing a drive that uses an add-in controller, install the
expansion card before you install the drive.
■
You may need to configure the drives you install using the BIOS Setup
utility or the SCSISelect utility. Press F2 at start up to open the BIOS Setup
utility or press CTRL+A to enter the SCSISelect utility.
Drives
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Drive cabling information
The system includes three different types of drive cables. Each drive cable is
clearly labeled, indicating the cable type and showing which end to connect
to the appropriate connector on the system board and which end to connect
to the drive.
■
Use the diskette drive connector cable to connect the diskette drive.
■
Use the standard IDE connector cable to connect the CD drive.
■
Use the SCSI LVD cable to connect the hot-plug backplane to the
integrated SCSI controller on the system board.
Replacing the diskette drive
The diskette drive is immediately below the control panel.
To replace the diskette drive:
1 Turn off the system and disconnect the power cord and all other external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Remove the power and data cables from the back of the drive, noting
their locations and orientations. (You will reconnect these cables after you
install the new drive.)
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Replacing and Adding Internal Devices
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4 Remove the diskette drive tray by removing the two screws from the front
panel.
5 Pull the tray out of the chassis.
6 Remove the drive from the tray by removing the four screws that secure
the drive to the tray.
Drives
25
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7 If necessary, set any jumpers on the drive. (See your drive documentation
for proper drive jumper settings and cable orientation.)
8 Attach the tray to the new drive by reinstalling the screws you removed
in Step 6.
9 Replace the tray in the chassis using the screws you removed in Step 4
to secure the tray in position.
10 Connect the power and data cables, making sure the cables are in their
original positions.
11 Close the case. (See “Closing the case” on page 20.)
12 Reconnect the power cord and all other external peripheral devices, then
turn on the system.
Replacing a hot-plug drive
The hot-plug drives are located at right side of the front panel as you face
the system. The hot-plug bay supports as many as four 1-inch high 3.5-inch
SCSI hard drives.
The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane
with the drive in the upper left corner of the hot-plug bay assigned SCSI ID 0.
The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 3
in the lower right corner of the hot-plug bay. See “Hot-plug backplane” on
page 8 for the locations of the drives by SCSI ID number.
Important
Gateway tests and verifies the operation and compatibility
of the drives we sell. Additional or replacement drives must
conform to Gateway standards, especially in a RAID or
mission-critical environment.
Install the first drive in the upper left corner, then install drives in increasing
order by SCSI ID number thereafter.
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To replace a failed drive:
1 Before you remove the failed drive, use the appropriate software and
utilities installed on the system to stop all activity on the failed drive.
Instructions for using the software are provided by the software
manufacturer.
2 Use the utilities or look at the drive indicator LEDs on the front panel
to determine which drive needs to be replaced.
3 Remove the drive from the drive bay by unclipping the retention lever
and rotating the lever out away from the front of the system.
4 Continue pulling outward until the drive is entirely out of the system,
holding the top edge of the carrier to make sure the drive exits the chassis
smoothly.
5 Remove the four screws that secure the drive to the carrier, then remove
the drive.
Drives
27
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6 Install the new drive in the carrier using the four screws you removed
in Step 5.
7 Align the drive rails with the slots at the sides of the drive bay. Leave
the retention lever in the open position.
8 Push the drive all of the way into the drive bay until the retention lever
starts to close because of contact with the front of the chassis. Make sure
the hooks on the side of the retention lever latch to the side of the drive
bay and firmly close the lever.
9 Run any necessary utilities to setup the new drive. See the utility software
documentation for details.
Adding a hot-plug drive
The hot-plug drives are located at right side of the front panel as you face
the system. The hot-plug bay supports as many as four 1-inch high 3.5-inch
SCSI hard drives.
The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane
with the drive in the upper left corner of the hot-plug bay assigned SCSI ID 0.
The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 3
in the lower right corner of the hot-plug bay. See “Hot-plug backplane” on
page 8 for the locations of the drives by SCSI ID number.
Important
Gateway tests and verifies the operation and compatibility
of the drives we sell. Additional or replacement drives must
conform to Gateway standards, especially in a RAID or
mission-critical environment.
Install the first drive in the upper left corner, then install drives in increasing
order by SCSI ID number thereafter.
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To install an additional hot-plug drive:
1 Remove the drive carrier from the drive bay by unclipping the retention
lever and rotating the lever out away from the front of the system.
2 Continue pulling outward until the drive carrier is entirely out of the
system.
3 Remove the four screws that secure the air baffles to the carrier, then
remove the air baffles.
Drives
29
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4 Install the new drive in the carrier using the four screws you removed
in Step 3.
5 Align the drive rails with the slots at the sides of the drive bay. Leave
the retention lever in the open position.
6 Push the drive all of the way into the drive bay until the retention lever
starts to close because of contact with the front of the chassis. Make sure
the hooks on the side of the retention lever latch on the side of the drive
bay and firmly close the lever.
7 Run any necessary utilities to setup the new drive. See the utility software
documentation for details.
Replacing the slimline CD drive
The slimline CD drive is located below the diskette drive on the left side of
the front panel.
To replace the slimline CD drive:
1 Turn off the system and disconnect the power cord and all other external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
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3 For easier access to the CD drive, remove the cables to the diskette drive
as described in “Replacing the diskette drive” on page 24. Note the
orientation of the cables so you can replace them later.
4 Remove the power and data cables from the back of the CD drive, noting
their locations and orientations. (You will reconnect these cables after you
install the new drive.)
5 Loosen the three captive thumbscrews that secure the CD drive tray to
the chassis.
6 Slide the CD drive tray out of the front of the chassis.
7 Remove the CD drive from the tray by removing the three screws that
secure the drive to the tray and disconnecting the drive connector at the
back of the tray.
8 Place the new drive on the tray, connecting the drive to the tray
connector and replacing the three screws you removed in Step 7.
Drives
31
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9 Reinstall the CD drive tray in the chassis and secure it with the three
screws you removed in Step 5.
10 Connect the power and data cables, making sure the cables are in their
original positions. (See your drive documentation for proper cable
orientation.)
11 Reconnect the diskette drive cables using the instructions in “Replacing
the diskette drive” on page 24.
12 Close the case. (See “Closing the case” on page 20.)
13 Reconnect the power cord and all other external peripheral devices, then
turn on the system.
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Memory
Four DIMM sockets on the system board support up to 2.0 Gigabytes (GB) of
PC/100 SDRAM.
Replacing memory
The DRAM DIMMs supported by the system board conform to the following
standards:
■
128 MB, 256 MB, and 512 MB ECC DIMMs
■
PC/100-compliant, unbuffered, ECC SDRAM
■
128 MB minimum system memory
■
2.0 GB maximum system memory
When you select and install DIMMs, keep the following in mind:
■
Registered DIMMs should not be combined with unbuffered DIMMs
■
Memory should be added in order, from DIMM 1 to DIMM 4.
■
There can be no empty slots between installed DIMMs.
■
No jumper settings are required for the memory size or type because the
BIOS automatically detects this information.
To replace DIMMs:
1 Turn off the system and disconnect the power cord and all other external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
Memory
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3 Pull open the socket clamps on each side of the DIMM socket, then lift
the DIMM out of the socket. Store the DIMM in an anti-static container.
4 Insert the new DIMM into the socket, aligning the two notches in the
DIMM with the two notches in the DIMM socket.
5 Gently press the DIMM into the socket until it is firmly seated. Inserting
the DIMM automatically locks the socket clamps on each end of the
DIMM.
6 Close the case. (See “Closing the case” on page 20.)
7 Reconnect the peripherals and the power cord, then turn on the system.
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Adding memory
The DRAM DIMMs supported by the server board conform to the following
standards:
■
128 MB, 256 MB, and 512 MB ECC DIMMs
■
PC/100-compliant, unbuffered, ECC SDRAM
■
128 MB minimum system memory
■
2.0 GB maximum system memory
When you select and install DIMMs, keep the following in mind:
■
Registered DIMMs should not be combined with unbuffered DIMMs
■
Memory should be added in order, from DIMM 1 to DIMM 4.
■
There can be no empty slots between installed DIMMs.
■
No jumper settings are required for the memory size or type because the
BIOS automatically detects this information.
To add DIMMs:
1 Turn off the system and disconnect the power cord and all other external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Pull open the socket clamps on each side of the DIMM socket.
4 Insert the new DIMM into the socket, aligning the two notches in the
DIMM with the two notches in the DIMM socket.
Memory
35
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5 Gently press the DIMM into the socket until it is firmly seated. Inserting
the DIMM automatically locks the socket clamps on each end of the
DIMM.
6 Close the case. (See “Closing the case” on page 20.)
7 Reconnect the peripherals and the power cord, then turn on the system.
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Replacing and Adding Internal Devices
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Processors
The system is compatible with the Intel® Pentium® III 600 MHz and faster
processors with 100 MHz front-side bus (FSB). As many as two processors may
be installed in the system. You do not need to install additional voltage
regulator modules (VRMs), because the VRMs for both processors are built into
the system board.
Replacing a processor
When replacing a processor, order a processor upgrade kit from Gateway. The
kit includes the processor, a fansink or heatsink, and a disposable grounding
wrist strap.
Caution
A heatsink or fansink must be installed on each processor.
Installing a processor without a heatsink or fansink could
result in damage to, or failure of, the processor.
To replace a processor:
1 Turn off the system and disconnect the power cord and all external
peripheral devices.
2 Open the case by following the instructions on page 18. (See “Preventing
static electricity discharge” on page 17.)
3 Disconnect the processor fan cable from the processor fan connector on
the system board.
Processors
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4 Place the head of a flat-bladed screwdriver between the processor module
and the tab on the side of one of the processor retention brackets that
hold the processor to be removed.
5 Push the handle of the screwdriver toward the processor. When the tab
that locks the processor in place opens, lift up slightly on the side of the
processor.
6 Repeat the previous two steps for the other side of the processor.
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Replacing and Adding Internal Devices
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7 Pull the processor up and out of the slot.
8 If the heatseink is separate, attach it to the processor.
Processors
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9 Align the new processor with the processor slot (note that the processor
slot is keyed so the processor can only be installed one way) and press
firmly to install it.
10 Reconnect the processor fan cable to the processor fan connector on the
system board.
11 Close the case. (See “Closing the case” on page 20.)
12 Reconnect the power cord and all other cords you removed, then turn
on the system.
Important
Gateway recommends that you run a processor retest from
the BIOS Setup utility whenever you replace or add a
processor.
Adding a processor
The system is compatible with the Intel® Pentium® III 600 MHz and faster
processors with 100 MHz front-side bus (FSB). As many as two processors may
be installed in the system. The second processor must match the first processor
in speed or the system functions at the speed of the slowest processor.
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When adding a second processor order a processor upgrade kit from Gateway.
The kit includes the processor, a fansink or heatsink, and a disposable
grounding wrist strap.
Caution
A heatsink or fansink must be installed on each processor.
Installing a processor without a heatsink or fansink could
result in damage to, or failure of, the processor.
To add a second processor:
1 Turn off the system and disconnect the power cord and all external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Remove the terminator card from the second processor slot to make room
for the additional processor.
4 If the heatseink is separate, attach it to the processor.
Processors
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5 Align the new processor with the processor slot. Note that the processor
slot is keyed so the processor can only be installed one way. Press it firmly
to install it.
6 Connect the processor fan cable to the secondary processor fan connector
on the system board (See “System board” on page 6 for location).
7 Close the case. (See “Closing the case” on page 20.)
8 Reconnect the power cord and all other cords you removed, then turn
on the system.
Important
42
Gateway recommends that you run a processor retest from
the BIOS Setup utility whenever you replace or add a
processor.
Replacing and Adding Internal Devices
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Replacing the battery
The battery provides power for the system real-time clock and CMOS memory,
which holds the system configuration information.
If your battery is failing you may notice the server clock slowing down and
giving you the incorrect time.
Open the BIOS Setup utility and write down all the values in the various
menus before replacing the battery. Replacing the battery resets the BIOS Setup
utility to its default values.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type
recommended by manufacturer.
Dispose of used batteries according to manufacturer’s
instructions.
Warnung
Explosionsgefahr bel falsch eingebautter batterie.
Ersetzen der batterien nur mit batterien des gleichen typs
oder mit batterien vom hersteller empfohlenen typs.
Entsorgen gebrauchter batterien entsprechned
herstellerangaben.
Attention
Il y a danger d’explosion s’il y a replacement incorrect de
la batterie.
Remplacer uniquement avec une batterie du même type
ou d’un type équivalent recommandé par le constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
To replace the battery:
1 Restart the server and start the BIOS Setup utility.
2 Write down the CMOS values from each tab in the BIOS Setup utility so
you can reenter them after you replace the battery. For more information
about the BIOS Setup utility, see “About the BIOS Setup utility” on
page 65.
Replacing the battery
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3 Turn off the server, disconnect the power cord and all external peripheral
devices.
4 Open the case by following the instructions on page 18. (See “Preventing
static electricity discharge” on page 17.)
5 Locate the battery on the system board (see “System board” on page 6).
The battery is circular and has the positive pole mark (+) on the top.
6 Using a small, flat-bladed screwdriver, carefully remove the battery from
its socket on the system board.
7 Press the new battery in the socket with the positive pole up. Be sure you
have pressed the battery down far enough for it to contact the base of
the socket (it should snap into place).
8 Close the case, as described in “Closing the case” on page 20.
9 Reconnect the peripherals and the power cord, then turn on the system.
10 If the CMOS data is not correct, change the information in the BIOS Setup
utility using the data you recorded in Step 2.
Troubleshooting the battery installation
If you have problems after installing the new battery, try each of the items
listed below, restarting the server after each try.
44
■
Turn off the server and make sure that all exterior cables are attached
and secured to the correct connectors.
■
Make sure that all power switches are on. If the server is plugged into a
power strip or surge protector, make sure it is turned on also.
■
Enter the BIOS Setup utility and compare the settings on the screen with
your notes or the system hardware manuals. Correct any discrepancies.
Replacing and Adding Internal Devices
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■
Turn off the server, remove the cover, and make sure that all cables inside
the case are attached securely. Also, make sure that the colored cable edges
are aligned correctly and that the connectors did not miss any pins.
Disconnect and reconnect the cables. Close the case as described in
“Closing the case” on page 20, reconnect the modem and power cords,
then turn on the server.
■
Turn off the server, remove the cover and, if you have the proper test
equipment, make sure that the new battery has power. (Although
unlikely, your new battery may be defective.) Close the case as described
in “Closing the case” on page 20, reconnect the power cord, then turn
on the server.
Replacing the battery
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Expansion cards
The server has two expansion slots on the riser card that can be used for a
variety of expansion cards. These slots support 32-bit, 33 MHz PCI cards. Both
slots will hold full-length cards. The expansion slots on the system board are
not used.
Replacing an expansion card
You must install an expansion card in slot 1 before you can install an
expansion card in slot 2.
To replace an expansion card:
1 Set any jumpers and switches on the replacement card, if required in the
card instructions.
2 Turn off the server, then disconnect the power cord and all external
peripheral devices.
3 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
4 Disconnect any cables attached to the card.
5 Loosen the captive thumbscrew that holds the expansion slot cover
bracket in place and remove the expansion slot cover bracket.
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6 If the card is a full length card, slide the card guide behind the fans by
pushing out the lever and sliding the card guide to the side until it locks
into place, then remove the expansion card from the system.
7 If the replacement riser card has an ISA retainer (a plastic piece on the
end of the card), remove the ISA retainer, then install the expansion card
in the chassis. PCI slot 1 is the bottom slot and PCI slot 2 is the top slot.
Expansion cards
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8 Replace the expansion slot cover bracket and tighten the thumbscrew.
9 Replace the card guide by sliding it back to its original position until it
clicks in place. Make sure the end of the card is in the right slot in the
card guide.
10 Connect any cables to the card (see card documentation for proper cable
orientation).
11 Close the case. (See “Closing the case” on page 20.)
12 Reconnect the peripherals and the power cord, then turn on the system.
You may need to reconfigure the server after replacing an expansion card. You
may also need to install upgrade software that came with the card. Check the
card documentation for additional information.
Adding an expansion card
When adding an expansion card, you must install an expansion card in slot 1
before you can install an expansion card in slot 2.
To add an expansion card:
1 Set any jumpers and switches on the card, if required in the card
instructions.
2 Turn off the server, disconnect the power cord and all external peripheral
devices.
3 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
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4 Locate an available slot and remove the slot cover by removing the
thumbscrew on the slot cover bracket, then remove the slot cover bracket.
PCI slot 1 is the bottom slot and PCI slot 2 is the top slot.
5 Pull out the slot cover.
Expansion cards
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6 If the card is a full-length expansion card, press the lever to release the
card guide and slide the card guide to the side.
7 Insert the bottom edge of the expansion card (the keyed edge with the
contacts) into the slot on the riser card and push in firmly to seat the card.
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8 Replace the expansion slot cover bracket and tighten the thumbscrew.
9 Replace the card guide by sliding it back to its original position until it
clicks in place. Make sure the end of the card is in the right slot in the
card guide.
10 Connect any cables to the card (see card documentation for proper cable
orientation).
11 Close the case. (See “Closing the case” on page 20.)
12 Reconnect the peripherals and the power cord, then turn on the system.
You may need to reconfigure the server after installing some expansion cards.
You may also need to install software that came with the card. Check the card
documentation for additional information.
Replacing the power supply
The 275-W power supply provides all system power through a power
distribution board.
To replace the power supply:
1 Turn off the system and disconnect the power cord and all peripherals.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
Replacing the power supply
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3 Open the power supply cover by removing the two screws that secure it
in place, then swing the cover up.
4 Holding the sides of the power supply, push it out through the back panel
of the chassis.
5 Insert the new power supply through the back panel, making sure that
the connectors on the power supply seat firmly in the connectors on the
power distribution board.
6 Close the power supply cover and replace the screws you removed in
Step 3.
7 Close the case. (See “Closing the case” on page 20.)
8 Reconnect the power cord and all external peripherals, then turn on the
system.
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Replacing the power distribution
board
The power distribution board is beside the power supply and serves to separate
the power produced by the power supply into the voltages needed by the
various internal components.
To replace the power distribution board:
1 Turn off the system and disconnect the power cord and external
peripherals.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Remove the power supply as described in “Replacing the power supply”
on page 51.
4 Unplug the cables that connect the power distribution board to other
system components. Note the location and orientation of each cable
before you remove it.
5 Remove the four screws that secure the board to the chassis, then remove
the power distribution board.
Screws
Replacing the power distribution board
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6 Place the replacement board in the chassis in the same orientation as the
original board, then replace the four screws you removed in Step 5.
7 Reconnect the cables to the board at the same locations and in the same
orientations as they were originally connected.
8 Replace the power supply.
9 Close the case. (See “Closing the case” on page 20.)
10 Reconnect the power cord and external peripherals, then turn on the
system.
Replacing the fans
The fans are located between the system board and the hot plug drive cage.
The fans are not hot-plug capable and you must shut down the system to
replace a fan.
To replace a fan:
1 Turn off the system and disconnect the power cord and external
peripherals.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Unplug the fan cables from the system board.
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4 Pull out on the tabs on both sides of the fan and lift the fan out of the
fan assembly.
Tabs
5 Insert the new fan into the fan assembly. Make sure the direction of
rotation and airflow match the direction and airflow of the fan you
removed.
6 Plug the fan connector into the connector on the system board. Fan 1
plugs into connector J1J1 and fan 2 plugs into connector J1G6.
7 Close the case. (See “Closing the case” on page 20.)
8 Reconnect the power cord and external peripherals, then turn on the
system.
Replacing the fans
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Replacing the front panel board
The front panel board is mounted on the front of the chassis, inside the front
panel.
To replace the front panel board:
1 Turn off the system and disconnect the power cord and all external
peripherals.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Disconnect all cables from the front panel board. Note the location and
orientation of each cable as you remove it.
4 Remove the two screws that secure the board to the front of the chassis,
then remove the board from the system.
Screw
Screw
5 Install the new front panel board by replacing the two screws you
removed in Step 4.
6 Plug the front panel cables into the appropriate connectors on the front
panel board.
7 Close the case. (See “Closing the case” on page 20.)
8 Reconnect the power cord and the external peripherals, then turn on the
system.
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Replacing the hot-plug backplane
The four drive hot-plug backplane is at the back of the hot-plug drive cage.
The backplane supports as many as four hot-swappable LVD SCSI drives.
To replace the hot-plug backplane:
1 Turn off the system and disconnect the power cord and all external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Disconnect all cables to the hot-plug backplane, noting the connectors
so you can reconnect them after replacing the backplane.
4 Remove all hot-plug drives, being careful to note which drive was in
which slot.
5 Remove the six screws that secure the hot-plug drive bay in the chassis.
6 Tilt the bay forward to clear the tabs at the bottom from the slots in the
chassis, then lift the drive bay out of the system.
Replacing the hot-plug backplane
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7 Remove the six screws that secure the backplane to the hot-plug drive
bay and remove the backplane.
Screw
Screw
Screw
Screw
Screw
Screw
8 Set any jumpers on the new backplane for your configuration.
9 Secure the new backplane to the back of the hot-plug drive bay with the
six screws you removed in Step 7.
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10 Replace the drive bay in the chassis. Make sure the tabs on the bottom
of the drive bay fit into the slots on the bottom of the chassis and the
drive bay sits flat on the bottom of the chassis.
11 Replace the six screws you removed in Step 5.
12 Reconnect all cables on the backplane to the correct connectors.
13 Replace all hot-plug drives. Make sure that you replace them in the same
slots that they were in before you removed them.
14 Close the case. (See “Closing the case” on page 20.)
15 Reconnect all peripherals and the power cord, then turn on the system.
Replacing the hot-plug backplane
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Replacing the system board
The system board integrates the other elements of the system, such as the
processor, memory, storage, networking, and communications.
To replace the system board:
1 Turn off the system and disconnect the power cord and all external
peripheral devices.
2 Open the case. (See “Opening the case” on page 18 and “Preventing static
electricity discharge” on page 17.)
3 Remove all expansion cards from the system. (See “Replacing an
expansion card” on page 46.)
4 Remove the two screws that secure the riser card assembly to the chassis,
then lift the riser card assembly out of the chassis.
5 Disconnect all cables from the system board. Note the location and
orientation of each cable before you remove it so you can replace it when
you have installed the new system board.
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6 Remove the three screws that secure the fan assembly to the chassis, then
lift the fan assembly up and place it on the hot-plug drive bay.
Screw
Screw
Screw
7 Remove any processors and DIMMs that you will install in the new
system board. (See “Replacing memory” on page 33 and “Replacing a
processor” on page 37.)
Replacing the system board
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8 Remove the eleven screws that secure the system board to the chassis,
then lift the system board out of the chassis.
9 Remove the new system board from its anti-static bag and set any jumpers
that you may need to set for your configuration. See “System board” on
page 6 and “Setting the system board jumpers” on page 68.
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10 Place the new system board in the chassis. Make sure the two standoffs
with shoulders fit into the matching holes in the system board.
11 Replace the eleven screws you removed in Step 8.
12 Install the DIMM(s) and processor(s) in the new system board. (See
“Replacing memory” on page 33 and “Replacing a processor” on
page 37.)
13 Replace the fan assembly using the three screws you removed in Step 6.
14 Reconnect the system cables to the appropriate connectors on the system
board. See “System board” on page 6 for reference.
15 Replace the riser card using the two screws you removed in Step 4. Make
sure you seat the riser card securely into the proper connector on the
system board.
Replacing the system board
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16 Replace any expansion cards you removed from the system in Step 3. (See
“Replacing an expansion card” on page 46.)
17 Close the case. (See “Closing the case” on page 20.)
18 Reconnect all peripherals and the power cord, then turn on the system.
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5
Using the BIOS
Setup Utility
About the BIOS Setup utility
The server BIOS has a built-in setup utility that lets you configure several basic
system characteristics. The settings are stored in battery-backed RAM and are
retained even when the power is off.
Enter the BIOS Setup utility by restarting the server, then pressing F2 when
prompted during the startup process. The Main BIOS Setup utility screen
opens. It may not look exactly like the screen shown below.
BIOS Setup Utility
Main
Advanced
Security
Server
Boot
Exit
Item Specific Help
System Time: [xx:xx:xx]
System Date: [xx/xx/xxxx]
Legacy Diskette A:
Legacy Diskette B:
Hard Disk Pre-Delay:
Primary IDE Master:
Primary IDE Slave:
Secondary IDE Master:
Secondary IDE Slave:
[
[
]
]
[enabled]
[auto]
[
]
[
]
[
]
Processor Settings:
Language:
F1 Help
ESC Exit
[English (US)]
↑↓ Select Item
←→ Select Menu
-/+ Change Values
F9 Setup Defaults
ENTER Select > Sub-Menu
F10 Save & Exit
About the BIOS Setup utility
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As you select items on the Main menu or in submenus, you see specific
information related to the current selection in the Item Specific Help box.
The command bar shows the keystrokes necessary to access help, navigate
through the menus, and perform other functions.
■
F1 opens the Help screen, providing general help for using the BIOS Setup
utility.
■
The ↑ (up arrow) and ↓ (down arrow) keys select items in the menu.
■
The ← (left arrow) and → (right arrow) keys move you between the
menus.
■
ENTER either moves you to a submenu screen when a selected item is
preceded by > or activates a selected field.
■
ESC closes the screen you are in and returns you to the previous screen
or exits you from the BIOS Setup utility.
■
F9 opens a screen that lets you return all values to their default settings.
■
F10 opens a screen that lets you save all settings, then exit the BIOS Setup
utility.
The main screen has the following menu selections at the top of the screen:
■
Main gives you access to basic information and settings related to your
system hardware and configuration.
■
Advanced gives you access to information and settings for system
resources, hardware, and system configuration.
■
Security gives you access to settings related to system access passwords.
■
Server gives you access to information and options for server
management features.
■
Boot gives you access to information and settings for boot features and
boot sequences.
■
Exit gives you access to options for exiting the BIOS Setup utility.
Refer to the Help box on the right side of the BIOS Setup screens for
information about menu items.
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Updating the BIOS
If you need a new version of the BIOS, you can download the BIOS update
from the technical support area on the Gateway Web site
(www.gatewayatwork.com) and install the new version from a diskette.
To update the BIOS you need to perform the following tasks in sequence:
■
Create a bootable diskette
■
Note the current BIOS settings
■
Create the BIOS update diskette
■
Update the BIOS
■
Restore the BIOS settings
Follow the detailed instructions for updating the BIOS that are included in
the self-extracting file that you can download from the technical support area
of Gateway’s Web site.
Important
Whenever the BIOS is updated, the microcode table is
returned to the default setting. To update the table to the
proper settings for your processor, you must run the
MULOADER.EXE program, which is available from the
same site where you obtain the BIOS update files.
Updating the BIOS
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Setting the system board jumpers
The system board has three jumpers. Each of these jumpers has a specific
function described in the sections below.
The CMOS Clear jumper
The CMOS Clear jumper on the system board (pins 1 through 3 of jumper
J2J1) lets you clear all BIOS Setup settings. (See the figure on page 6 for the
location of the jumper.)
The following table shows the settings required to perform this task. Make
sure you turn off the server and unplug the power cord before moving the
jumper.
Mode
Jumper
Setting
CMOS protected
Action When Set
Normal operation (default)
Pins 1-2
Clear CMOS
Pins 2-3
Caution
Causes server to clear all BIOS
settings and return to defaults
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
Password Clear jumper
The Password Clear jumper on the system board (pins 5 through 7 of jumper
J2J1) lets you clear the passwords. (See the figure on page 6 for the location
of the jumper.)
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The following table shows the settings required to perform this task. Make
sure you turn off the server and unplug the power cord before moving the
jumper.
Mode
Jumper
Setting
Protect
Action When Set
Normal operation (default)
Pins 5-6
Clear
Clears all passwords at bootup
Pins 6-7
Caution
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
Recovery Boot jumper
The Recovery Boot jumper on the system board (pins 9 through 11 of jumper
J2J1) lets you recover from a failed BIOS update by booting from diskette and
loading the correct BIOS update. (See the figure on page 6 for the location of
the jumper.)
The following table shows the settings required to perform this task. Make
sure you turn off the server and unplug the power cord before moving the
jumper.
Mode
Jumper
Setting
Normal boot
Action When Set
Normal boot from BIOS (default)
Pins 9-10
Recovery boot
Pins 10-11
Caution
Boot from diskette and correct the
BIOS code
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
Setting the system board jumpers
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BIOS Boot Block Write Enable jumper
The BIOS Boot Block Write Enable jumper on the system board (pins 13
through 15 of jumper J2J1) lets you update the BIOS boot block. (See the figure
on page 6 for the location of the jumper.)
Caution
Incorrect programming of the boot block may make the
system unbootable.
The following table shows the settings required to perform this function. Make
sure you turn off the server and unplug the power cord before moving the
jumper.
Mode
Jumper
Setting
Normal
Pins 13-14
BIOS update
Pins 14-15
Caution
Action When Set
BIOS boot block is write protected
(default)
Allows the BIOS boot block to be
updated
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
BMC Boot Block Write Enable jumper
The BMC Boot Block Write Enable jumper on the system board (jumper J4J2)
lets you program the BMC boot block using the correct utilities. You can
download these utilities from the Gateway Web site along with the latest
version of the BMC firmware. (See the figure on page 6 for the location of
the jumper.)
Caution
70
Incorrect programming of the boot block may make the
system unbootable.
Using the BIOS Setup Utility
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The following table shows the settings required to allow programming of the
BMC boot block. Make sure you turn off the server and unplug the power
cord before moving the jumper.
Mode
Jumper
Setting
Normal
Pins 1-2
Writes enabled
Pins 2-3
Caution
Action When Set
BMC boot block is write protected
(default)
Allows BMC boot block to be
programmed through the correct
utilities.
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
FRB Enable jumper
The server supports fault resilient booting (FRB) which causes the second
processor to take over the boot process if the first processor fails to respond
within a specified time. The FRB Enable jumper on the system board (pins 1
through 3 on jumper J3J1) lets you enable FRB. (See the figure on page 6 for
the location of the jumper.)
The following table shows the settings required to enable FRB. Make sure you
turn off the server and unplug the power cord before moving the jumper.
Mode
Jumper
Setting
Enable
Action When Set
FRB is enabled (default)
Pins 1-2
Disable
FRB is disabled
Pins 2-3
Caution
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
Setting the system board jumpers
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Intrusion Detection Enable jumper
The Intrusion Detection Enable jumper on the system board (pins 5 through 7
on jumper J3J1) lets you enable intrusion detection. (See the figure on page 6
for the location of the jumper.)
The following table shows the settings required to enable intrusion detection.
Make sure you turn off the server and unplug the power cord before moving
the jumper.
Mode
Jumper
Setting
Enable
Pins 5-6
Disable
Action When Set
Intrusion detection is enabled
(default)
Intrusion detection is disabled
Pins 6-7
Caution
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
BMC Firmware Update jumper
The BMC Firmware Update jumper on the system board (pins 9 through 11
on jumper J3J1) lets you update the BMC firmware during system boot. (See
the figure on page 6 for the location of the jumper.)
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The following table shows the settings required to let you update the BMC
firmware. Make sure you turn off the server and unplug the power cord before
moving the jumper.
Mode
Jumper
Setting
Normal
Action When Set
Normal boot (default)
Pins 9-10
Update BMC
System updates BMC
Pins 10-11
Caution
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
WOL Enable jumper
The WOL Enable jumper on the system board (jumper J5A2) lets you enable
the wake-on-LAN feature. (See the figure on page 6 for the location of the
jumper.)
The following table shows the settings required to perform this task. Make
sure you turn off the server and unplug the power cord before moving the
jumper.
Mode
Jumper
Setting
Disabled
Action When Set
Disables wake-on-LAN
Pins 1-2
Enabled
Enables wake-on-LAN (default)
Pins 2-3
Caution
Moving the jumper while the power is on can damage the
server. Always turn off the server and unplug the power
cord before moving the jumper.
Setting the system board jumpers
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Managing the
Server
6
Avoiding power source problems
Surge suppressors, line conditioners, and uninterruptible power supplies can
help protect the server against power source problems.
Surge suppressors
During a power surge, the voltage level of electricity coming into the server
can increase far above normal levels and cause data loss or system damage.
Protect your server and peripherals by connecting them to a surge suppressor,
which will absorb voltage surges and prevent them from reaching your server.
When purchasing a surge suppressor:
■
Make sure the surge suppressor meets the appropriate product safety
certification for your location, such as Underwriters Laboratories (UL) or
Conformite European (CE).
■
Check the maximum amount of voltage the suppressor allows to pass
through the line. The lower the voltage that the suppressor allows to pass
through, the better the protection for the server.
■
Check the energy absorption (dissipation) rating. The higher the energy
absorption rating, the better the protection for the server.
■
Check line-conditioner capabilities. A line conditioner smooths out some
normal line noise (small voltage fluctuations) of an electrical supply.
Avoiding power source problems
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Line conditioners
A line conditioner protects the server from the small fluctuations in voltage
from an electrical supply. Most systems can handle this variation (line noise)
without problems. However, some electrical sources include more line noise
than normal. Line noise can also be a problem if the server is located near,
or shares a circuit with, a device that causes electromagnetic interference, such
as a television or a motor.
Some surge suppressors and uninterruptible power supplies include simple
line-conditioning capabilities.
Uninterruptible power supplies
Use a standby uninterruptible power supply (UPS) to protect your server from
data loss during a total power failure. A UPS uses a battery to keep your server
running temporarily during a power failure and lets you save your work and
shut down your server. You cannot run your server for an extended period
of time while using only the UPS.
Maintain and manage your hard drive
Regular maintenance can keep your hard drive operating efficiently and good
file management can keep the server free of unwanted files while making
important files secure and easier to find.
Hard drive maintenance utility
If you are using the Windows NT operating system, you can help maintain
the performance of your hard drive by regularly using Check Disk.
Important
For other operating systems, such as Windows 2000 or
Novell Netware, refer to the appropriate operating system
manual.
Using Check Disk in Windows NT
Bad sectors are parts of a hard drive or diskette that will not hold data. A lost
allocation unit is a group of sectors that has lost its place in the table that
the operating system uses to locate files. Check Disk checks the hard drive
for bad sectors or lost allocation units and lets you fix them.
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Use Check Disk from once a week to once a month, depending on how often
you use the server. Also use Check Disk if you have any hard drive problems.
To use Check Disk:
1 Double-click the My Computer icon. The My Computer window opens.
2 Right-click the drive you want to check.
3 Select Properties. The drive’s properties window opens.
4 Click the Tools tab.
5 At Error-checking, click Check Now. The Check Disk window opens.
6 Scan the entire hard drive by selecting Scan for and attempt recovery of bad
sectors.
7 Click Start. Check Disk checks the drive for errors.
8 Follow any on-screen instructions for completing the scan.
Hard drive management practices
By deleting unneeded files from your hard drive and managing the space that
is automatically allocated for saving certain files, you can help maintain the
performance of the hard drive. We suggest that you first check your hard drive
for available space, then back up important files prior to deleting unneeded
files, in case you delete important files by mistake.
Checking hard drive space
In Windows, you can see a chart of the available hard drive space.
To check hard drive space:
1 Double-click on the My Computer icon on the desktop. The My Computer
window opens.
2 Right-click the drive you want to check.
3 Select Properties. The drive’s properties window opens. The General tab
shows you the available and used space on the drive.
Maintain and manage your hard drive
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Backing up files
Regularly backing up your files protects you from losing data and lets you
keep fewer files on your hard drive. Back up old files to a large capacity disk
drive or tape drive and delete the files from your hard drive. You can use the
software that came with your tape backup drive or your large capacity disk
drive to back up the files.
You can also back up files by running the Backup utility that came with your
operating system. In Windows NT, Backup copies files to a tape drive.
To run Backup in Windows NT:
1 Click Start, then select Programs, Administrative Tools, then Backup.
2 Follow the on-screen instructions.
Deleting unneeded files
By deleting unneeded files from the hard drive, you free up space on the hard
drive and help improve hard-drive performance. The following sections give
you some simple ways to delete unneeded files.
Deleting Windows temporary files
During normal operation, Windows constantly creates new temporary (.tmp)
files. You can safely delete all but the most recent .tmp files.
To delete .tmp files:
1 Open Windows Explorer, then select Tools, Find, then Files and Folders.
2 In the Named text box, type *.tmp
3 In the Look in drop down list, select your drive letter.
4 Click Find Now. The list of .tmp files appears.
5 Click Modified above the list. To see the Modified button, you may need
to maximize the Find window. The list is sorted by date.
6 Highlight all the files in the list except those with the current date.
7 Press SHIFT + DELETE. A dialog box opens asking if you want to delete the
files.
8 Click Yes. The files are deleted.
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Deleting temporary Internet files
As you visit Web sites, your browser stores temporary Internet files on your
hard drive in a memory cache and a disk cache. Files in the memory cache are
removed when you turn off your server. Files are saved in the disk cache until
the space designated for the cache is full. See your browser’s Help files for
instructions on emptying the disk cache.
You can save space on the hard drive by decreasing the size of the Internet
file disk cache. See your browser’s Help files for instructions.
Emptying the Recycle Bin
When you delete a file from your hard drive in Windows, it is not immediately
removed from the hard drive. Instead, the file is moved into the Recycle Bin.
Because files are stored in the Recycle Bin and not deleted from the hard drive
immediately, you can retrieve a file that you accidentally delete from the hard
drive.
To delete all the files from the Recycle Bin, right-click the Recycle Bin icon
on the desktop, then click Empty Recycle Bin.
You can save space on the hard drive by decreasing the size of the Recycle Bin.
To decrease the size of the Recycle Bin:
1 Right-click the Recycle Bin, then select Properties.
2 At the Global tab, select either Configure drives independently or Use one
setting for all drives.
3 If you are configuring drives independently, click the tab for the drive
you want to configure.
4 Move the slider to set the size of the Recycle Bin. A good initial setting
is 5%.
5 Click OK.
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Protecting the server against viruses
A virus is a program that attaches itself to a program or data file on a computer,
then spreads from one computer to another. Viruses can damage data, cause
computers to malfunction, and can display annoying or offensive messages.
Some viruses can go unnoticed for long periods of time because they are
activated by a certain date or time. Protect your server from viruses by:
■
Using an anti-virus program to check files and programs that are on
diskettes, attached to e-mail messages, or downloaded from the Internet.
After you run the anti-virus program you can back up your files to
diskettes, a separate hard drive, or a high-capacity storage drive.
■
Keeping your anti-virus program updated.
■
Obtaining all software from reputable sources and checking the software
for viruses before installing it.
■
Disabling macros on suspicious Microsoft Word and Excel files. These
programs will warn you if a document that you are opening contains a
macro that might have a virus.
To remove a virus:
1 Find and remove the virus immediately using an anti-virus program.
2 Turn off your server and leave it off for at least 30 seconds.
3 Turn on the server and rescan for the virus.
4 If the virus is still present, contact the manufacturer of your anti-virus
program or Gateway Client Care.
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System administration and control
The server has three server-management tools included to enable
administration and control of Windows NT environments. These tools are
Intel® Server Control (ISC), ManageX Event Manager, and the Direct Platform
Control (DPC) Console.
Intel Server Control (ISC)
Using a graphical user interface, ISC can locally or remotely provide real-time
monitoring and alerting for server hardware sensors. ISC monitors and records
system status indicators such as temperature, voltage, cooling, chassis
intrusion, processor status, cooling fan status, and power supply status. You
can establish a threshold or range of accepted values for each of these
indicators and you can configure ISC to respond to variances in a number of
ways, from an entry in the event log, to a displayed message or audio alarm,
or even a complete server shutdown.
ISC also provides a system hardware inventory, SCSI controller status, LAN
adapter status, and BIOS and system slot information.
You can find additional information about Intel Server Control under
Documentation on the Server Companion CD which came with the server.
ManageX Event Manager
ManageX lets the system administrator manage multiple systems on a
Windows NT, Windows 2000, or Novell Netware network from a single
window, and implement commands and policies across the network with a
single action. With this tool you can automate system management tasks,
which can be triggered by specific events or at specified thresholds.
You can find additional information about the ManageX Event Manager
under Documentation on the Server Companion CD which came with the
server.
System administration and control
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Direct Platform Control (DPC) Console
The Direct Platform Control (DPC) Console provides remote emergency
management of servers. The DPC Console is independent of the server
operating system and provides a means to remotely diagnose problems or
verify the state of the server. It will also turn the server on or off.
You can find additional information about DPC Console under Documentation
on the Server Companion CD which came with the server.
System security
To help prevent unauthorized entry or use of the system, the system includes
key locks on the chassis (to prevent entry) and the bezel door (to prevent use).
You can also set security measures in the BIOS Setup utility which establishes
passwords and automatic system lockouts. The system also includes server
management software that monitors the chassis intrusion switch.
Mechanical locks and monitoring
The system includes a chassis intrusion switch. When the access cover is
opened, the switch transmits an alarm signal to the system board, where server
management software processes the signal. You can program a response to
an intrusion, for example, the system may power down or lock the keyboard.
Software locks through the BIOS Setup utility
The BIOS Setup utility provides several security features to prevent
unauthorized or accidental access to the system. Once the security measures
are enabled, access to the system is allowed only after you enter the correct
password(s). For example, the utility lets you:
82
■
Enable the keyboard lockout timer so the server requires a password to
reactivate the keyboard and mouse after a specified time-out period of 1
to 120 minutes
■
Set and enable administrator and user passwords
■
Set secure mode to prevent keyboard or mouse input and to prevent use
of the front panel reset and power switches
■
Activate a hot-key combination to enter secure mode quickly
■
Disable writing to the diskette drive when secure mode is set
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Using passwords
If you set and enable a user password but not an administrator password, enter
the user password to boot the system with limited BIOS Setup access.
If you set and enable both a user and an administrator password:
■
Enter either one to boot the server and enable the keyboard and mouse
■
Enter the administrator password to gain full access to the BIOS Setup
to change the system configuration
Secure mode
Configure and enable the secure boot mode by using the BIOS Setup. When
secure mode is in effect, you:
■
Can boot the system and run the OS, but you must enter the user
password to use the keyboard or mouse
■
Cannot turn off system power or reset the system from the front panel
switches
Taking the system out of secure mode does not change the state of system
power. That is, if you press and release the power switch while secure mode
is in effect, the system will not power off when secure mode is later removed.
However, if the front panel power switch remains depressed when secure
mode is removed, the system will power off.
System administration and control
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Summary of software security features
The following table lists the software security features and describes what
protection each offers. In general, to enable or set the features listed here, you
must run the BIOS Setup utility and go to the Security Menu. The table also
refers to other Setup utility menus. For more information on setting the
security features, see “About the BIOS Setup utility” on page 65.
Feature
Description
Secure boot mode
To enter secure mode, set and enable a password to automatically put the
system into secure mode.
If you set a hot-key combination, you can secure the system by pressing
the key combination. This means you do not have to wait for the inactivity
time-out period.
When the system is in secure mode, the system boots and runs the
operating system. It does not accept mouse or keyboard input until you enter
the user password.
At bootup, if the system detects a CD in the CD-ROM drive or a diskette
in drive A, it requests a password. When you enter the password, the system
boots from CD or diskette and disables secure mode.
If you have not installed a CD-ROM drive or if there is no CD in the drive
or diskette in drive A, the system boots from drive C and automatically
enters secure mode. All enabled secure mode features go into effect at
bootup.
To leave secure mode, enter the correct password(s).
Disable writing to
diskette
In secure mode, the system will not boot from or write to a diskette unless
a password is entered. To set these features, see “About the BIOS Setup
utility” on page 65.
Disable the power and If you enable this protection feature, the system disables the power and
reset buttons
reset buttons when in secure mode.
Set a time-out period
so that keyboard and
mouse input are not
accepted.
You can specify and enable an inactivity time-out period from 1 to
120 minutes. If no keyboard or mouse action occurs for the specified period,
keyboard and mouse input is not accepted. To set this feature, see “About
the BIOS Setup utility” on page 65.
Control access to the
BIOS Setup (set
administrator
password)
To control access to the system configuration, set an administrator
password and enable it through Setup.
If both the administrator and user passwords are enabled, either can be
used to boot the system or enable the keyboard and/or mouse, but only
the administrator password allows changes to Setup.
Once set, passwords can be disabled by setting the password to a null string
or by changing the Clear Password jumper. See “Password Clear jumper”
on page 68.
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Feature
Description
Control access to the
system other than
BIOS Setup (set user
password)
To control access to the system, set a user password and enable the
Password on Boot option using the BIOS Setup utility.
Once set, passwords can be disabled by deleting the password or by
changing the Password Clear jumper. See “Password Clear jumper” on
page 68.
Boot without keyboard The system can boot with or without a keyboard. During POST and before
the system boots, the BIOS automatically detects and tests the keyboard,
if present, and displays a message. Do not plug in a keyboard while the
system is on.
Specify the boot
sequence
The sequence you specify in the BIOS determines the boot order (see
“About the BIOS Setup utility” on page 65). If secure mode is enabled (user
password is set), you are prompted for a password before the system boots
fully. If secure mode is enabled and the Secure Mode Boot option is also
enabled, the system boots fully but requires a password before accepting
any keyboard or mouse input.
System administration and control
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System recovery
Take precautions that allow you to recover damaged files and recover your
system in the event that your hard drive is damaged, or if your BIOS or system
files get corrupted.
Creating a startup diskette
If your server hard drive is damaged, you may not be able to start the server
from the hard drive. A startup diskette is a bootable diskette that lets you start
the server and attempt to fix the problem.
When you set up Windows NT you are prompted to create a startup diskette.
If you did not choose to create a startup diskette at that time, you may create
one later by running the Windows NT upgrade/installation program. Perform
this process by going to the DOS Command Prompt, changing to the C:\I386
subdirectory and typing “winnt32/ox”. Press ENTER and follow the prompts.
Using your Server Companion CD
The Server Companion CD included with your server can be used to:
■
Install hardware drivers for Windows NT
■
Reinstall selected utilities
■
Access system documentation
Instructions for each operating system are provided with the Server
Companion CD.
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7
Troubleshooting
Introduction
If the server does not operate correctly, re-read the instructions for the
procedures you have performed. If an error occurs within an application, refer
to the documentation supplied with the software. This section identifies
solutions to some possible problems.
Troubleshooting checklist
Before turning on the system, make sure that:
■
The power cord is connected to the AC power-in connector and an AC
outlet.
■
The AC outlet is supplying power.
■
If a power strip is used it is turned on, setting the circuit breaker.
■
If the power supply has a voltage selection switch, that the voltage
selection switch reflects the proper voltage.
Verifying your configuration
If the server is not operating correctly, the BIOS may contain an invalid
configuration parameter. Open the BIOS Setup utility and check your
configuration settings. (See “About the BIOS Setup utility” on page 65.)
Introduction
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Troubleshooting guidelines
As you troubleshoot the server, keep the following guidelines in mind:
■
Never remove the chassis cover while the server is turned on.
■
Do not attempt to open the monitor; it is extremely dangerous. Even if
the power is disconnected, stored energy in the components can be
dangerous.
■
If a peripheral does not work, make sure that all connections are secure.
■
If you see an error message on the screen, write it down, word for word.
You may be asked about it when calling Gateway Client Care.
■
Only qualified personnel should open the system for maintenance.
■
If you are qualified to maintain the system yourself, make sure you are
properly grounded before opening the system chassis. See Chapter 3, Case
Access, for more information on preventing electrostatic damage to the
system.
CD problems
The system does not recognize the CD drive
88
Probable cause
Solution
The CD is not intended
for PC use
Make sure that the disc is PC-compatible.
The CD is loaded
incorrectly
Make sure that the label is facing up, then try again.
The CD is scratched or
dirty
Try cleaning the CD with a lint-free cloth. Make sure the disk
is not scratched.
The CD drive needs to
be added as new
hardware
In the Control Panel window (Start | Settings | Control
Panel), double-click Add New Hardware. Follow the
on-screen instructions for adding the drive.
The secondary IDE
device may be disabled
Restart your server, then press F1 to enter the BIOS Setup
utility program. From the Advanced | IDE
Configuration menu, set the IDE Controller to Both and
the Secondary IDE Master to Auto.
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Probable cause
Solution
The CD drive cables are
not installed correctly
Open the system, then make sure all cables between the IDE
controller and the CD drive are correctly connected.
The CD drive may be
defective
Replace the CD drive.
Hard drive problems
The system does not recognize a SCSI drive
Probable cause
Solution
SCSI hot-plug drive is
not seated correctly
Open the system and reseat the hot-plug drive(s). This
problem is most common immediately after shipping.
The SCSI bus is not
properly terminated
Open the system and make sure that the last device on the
SCSI chain is properly terminated.
The drive is configured
with a conflicting SCSI
address
Change the device’s SCSI address to one that is not
currently being used by the system.
The cables are not
connected correctly
Open the system, then make sure the cables are connected
properly.
Memory and processor problems
The system detected memory errors during start up
Probable cause
Solution
Memory was added or
removed, and the new
configuration was not saved
in the BIOS Setup utility
Open the BIOS Setup utility and save the new memory
configuration.
The memory was installed
incorrectly
Make sure that the memory is proper seated and
oriented.
Hard drive problems
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Probable cause
Solution
A memory chip is faulty
Replace the card with the faulty chip. Third-party
diagnostic programs can help determine which chip or
memory segment is failing.
The system does not recognize a new or second processor
Probable cause
Solution
The processor was installed
incorrectly
Check the installation. Make sure that the processor
is fully seated in its socket. The processor should be
recognized automatically if it was installed correctly.
The processor speed was not
set correctly in the BIOS Setup
utility
If the server BIOS lets you select the processor
speed, make sure that you have selected the proper
speed.
The system only detected one
processor
Enable the processor retest in the BIOS Setup utility.
Modem problems
The system does not recognize the modem
90
Probable cause
Solution
The modem has not been
added as new hardware
Add the modem as new hardware.
The modem is not connected
to a live phone jack
Make sure that the line connected to the modem is
working and plugged into the appropriate port on the
modem (line port).
The phone jack is shared by
another modem or telephone
If the modem shares the jack with another device, make
sure that the other device does not have the port open.
The modem is not configured
with a valid interrupt or
address
Check the system settings for possible conflicts. If one
exists, correct the problem by selecting an available
interrupt and address.
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Peripheral/Adapter problems
The system does not recognize a SCSI device
Probable cause
Solution
The device needs to be
added as new hardware
From the Control Panel window (Start | Settings | Control
Panel), double-click Add New Hardware. Follow the
on-screen instructions for adding the device.
The SCSI ID may be
invalid
Assign an available SCSI ID to the device.
The SCSI chain is not
terminated
Make sure the last device on the SCSI chain is terminated.
The device cables are
not installed correctly
Open the system, then check all cables between the
controller and the device.
The system does not recognize the diskette drive
Probable cause
Solution
The diskette drive may
be configured incorrectly
Restart your server, then press F1 to enter the BIOS Setup
utility. In the Boot | Removable Devices menu, make sure
that the diskette drive parameters are set correctly.
The drive cables are not
connected properly
Open the system, then make sure all cables are properly
connected to the controller card. Some systems do not have
a floppy controller card because the floppy controller is built
into the system board.
The drive controller is not
seated properly
Open the system, then reseat the drive controller. Some
systems do not have a floppy controller card because the
floppy controller is built into the system board.
The diskette drive will not read, write, or format
Probable cause
Solution
The diskette is not
IBM-formatted
Make sure that the diskette you are trying to format is
IBM-compatible. If it is, try reformatting it. If not, get another
diskette.
The disk is write
protected
Make sure that the write-protection window on the
upper-right corner of the diskette is closed (unprotected).
Peripheral/Adapter problems
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Probable cause
Solution
The diskette is corrupted
Run CheckDisk on the diskette. If errors are detected and
corrected, try accessing the diskette again.
The diskette drive LED illuminates continuously
Probable cause
Solution
The diskette is corrupted
Remove the diskette from the drive. If the light remains on,
try restarting the system.
The cable to the drive is
not connected properly
Open the system, then make sure the cable between the
diskette drive and its controller is properly connected. Make
sure that the pins are not bent or misaligned.
The system does not recognize an expansion card
Probable cause
Solution
The interrupt or I/O
address is set incorrectly
Check the address configuration of the adapter card and
make sure that it does not conflict with another card in the
system.
The card has not been
configured through the
software
Configure the card with the appropriate software.
The card was not installed
correctly
Make sure the card jumpers are set correctly and reseat
the card.
Printer problems
The printer will not turn on
92
Probable cause
Solution
The printer is not onlne
(ready)
Make sure the on-line or ready light is on, or the display
indicates “Ready.”
The printer is not turned
on
Make sure that the power switch is depressed or set to the
On position. If power is applied to the printer, the green
power LED should be illuminated.
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Probable cause
Solution
The printer is not
plugged in
Make sure that the power cable is plugged into a live power
source.
The printer is defective
Try another printer, if one is available.
The printer is turned on but will not print
Probable cause
Solution
The printer is not connected
to the system
Make sure the data cable between the printer and the
system is properly connected. Make sure that it is
connected to the proper port. Make sure the connector
and cable have no bent or broken pins.
The printer is not designated
as the default printer
If the printer that you are trying to print to is not the
default printer, make sure that you have selected it
through the program printer setup function.
The printer has not been
added to the system
In the Printers window (Start | Settings | Printers),
double-click Add Printer. Follow the on-screen
instructions for adding the new printer.
The printer prints garbled text
Probable cause
Solution
The wrong driver is being
used for the selected
printer
In the Printers window (Start | Settings | Printers), select
the printer. From the File menu, click Properties. Make sure
that the printer is using the correct printer driver. If not, install
the correct one.
System problems
The system will not start up
Probable cause
Solution
The system is not connected to
an AC outlet
Make sure that the power cable is connected to an
operating AC power source.
Voltage selection switch not
set correctly
Make sure that the voltage selection switch is set to
the correct power source.
System problems
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Probable cause
Solution
Power supply alarm buzzes
and power supply status LED
blinks indicating a failed power
supply module
Replace the indicated power supply module. (You can
turn off the audible alarm by inserting an appropriate
tool into the port on the front panel and pressing the
switch.)
Power supply alarm buzzes
and both power supply status
LEDs blink, indicating a failed
common component
Replace the entire power supply housing. (One or both
of the power supply modules may also be bad.)
The system is non-responsive
Probable cause
Solution
An error occurs during an
application or the server
may be out of memory
Restart your server by pressing the reset button. If the
system is still non-responsive, press and hold in the
power button for 4 seconds to turn the system off. Turn
the system back on, then follow the on-screen
instructions.
Keyboard, mouse, and front
panel are locked out when
the password is set
Enter the password.
The keyboard does not work
94
Probable cause
Solution
Keyboard is locked out
when the password is set
Enter the password.
A key was depressed while
the system was starting up
Clear the sticking key, then turn off the system, wait for
a few seconds, then turn the system back on.
The keyboard is not plugged
in or connected properly
Make sure the cable is properly connected.
Something spilled into the
keyboard
Turn off the system. Turn the keyboard upside down to
drain it, then turn is right-side up to let it dry before using
the keyboard again.
The keyboard is defective
Try a keyboard that you know is working.
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The mouse does not work
Probable cause
Solution
Mouse is locked out when the
password is set
Enter the password.
The mouse is not plugged in
or connected properly
Make sure that the cable is plugged in correctly.
The mouse driver did not load
when the system started
Load the appropriate mouse driver manually or contact
technical support.
The mouse is defective
Try a mouse that you know is working.
The system power and reset buttons are not responsive:
Probable cause
Solution
The front panel is locked out
when the password is set
Enter the password.
Video problems
The system is running but the screen is blank
Probable cause
Solution
The monitor is not turned on
Make sure that the monitor is plugged in and turned on.
If power is applied to the monitor, the green power LED
should illuminate.
The monitor data cable is
not connected
Make sure that the monitor data cable is connected to the
video controller on the back of the system.
The connector or cable is
damaged
Check the connector and cable for bent or damaged pins.
The monitor brightness and
contrast controls are turned
down
Adjust the brightness and contrast knobs to the center
position.
The monitor is defective
Connect a working monitor to the server.
Video problems
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Probable cause
Solution
The video card is not seated
correctly
Open the system and reseat the video card. The server
board may have a built-in video adapter, so there may not
be a video adapter to remove and replace.
The video card is not
compatible with the system
Check the documentation or technical support to make
sure that the video card is compatible with the system. If
not, obtain a compatible video card. The server board
may have a built-in video adapter, so there may not be
a video adapter to remove and replace.
The terminator card or the
second processor is not
seated properly
Open the system and reseat the terminator card or the
second processor.
The image on the screen is dim or difficult to read
Probable cause
Solution
The monitor brightness and
contrast controls are turned
down
Adjust the brightness and contrast knobs until the text
becomes clear.
Sunlight is glaring off the
display
Position the monitor away from the sun or a window.
The monitor may be old
Replace the monitor.
The color monitor displays everything in black and white
Probable cause
Solution
The system was turned
on before the monitor
Make sure that the monitor is turned on, then restart the
system.
The display type is set
incorrectly
In the Control Panel window (Start | Settings | Control
Panel), double-click Display, set the display to the
appropriate monitor type, then restart the system.
The displayed characters are garbled
96
Probable cause
Solution
The video cable is damaged
Make sure the connector and cable have no bent or
damaged pins.
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Probable cause
Solution
The display setup is incorrect
In the Control Panel window (Start | Settings | Control
Panel), double-click Display and check the settings.
The correct video type should be selected, along with
a supported resolution. Check your monitor and video
controller documentation for details.
The video card has failed
Try another video card.
The video is distorted
Probable cause
Solution
The monitor controls are
not properly adjusted
Adjust the monitor controls until the text becomes clear. (See
your monitor documentation for more information.)
The connector or cable is
damaged
Check the connector and cable for bent or damaged pins.
The surge protector or
UPS is damaged
Disconnect the monitor power cable, then connect it directly
to the power source.
The monitor is too close
to a source of electrical
interference
Move the monitor away from sources of electrical
interference, such as televisions, unshielded speakers,
microwave ovens, fluorescent lights, and metal beams or
shelves.
The monitor needs to be
degaussed
Turn off the server and monitor and leave them off for at least
a half hour, then restart the system.
Error messages
This section lists common error messages that you may see. These messages
often indicate procedural errors such as an incorrect keystroke or a
write-protected diskette. Some messages, however, may indicate a problem
that requires you to consult the troubleshooting section of this manual.
Error message
Solutions
Access denied
Try saving to a new file or diskette.
Move the write-protection tab over the hole on the back of
the diskette.
Error messages
97
8506162.book Page 98 Wednesday, May 10, 2000 10:21 AM
Error message
Solutions
Bad command or file name
Make certain you entered the right command.
Verify the specified drive, then try it again.
If you are trying to exit MS-DOS to return to Windows, type
exit, then press ENTER.
Base memory [xxx]
expansion
This is an informational message only. No action is required.
Checking RAM on disk
controller
Your BIOS configuration is incorrect. Open the BIOS Setup
utility, then make sure the settings are correct.
CD-ROM is not recognized
See “The system does not recognize the CD drive” on
page 88 for a possible solution.
Data error
Use CheckDisk on the drive with the error.
Decreasing available
memory
Your BIOS configuration is incorrect. Enter the BIOS Setup
utility, then make sure the settings are correct.
Diskette drive is not
recognized
See “The system does not recognize the diskette drive” on
page 91 for a possible solution.
Diskette drive 0 seek to track Enter the BIOS Setup utility, then make sure the settings
0 failed
are correct.
Check the diskette drive cables. Make sure that Pin 1 on
the cable aligns with Pin 1 on the connector.
Diskette drive reset failed
Open the BIOS Setup utility, then make sure the settings
are correct.
Check the diskette drive cables. Make sure Pin 1 on the
cable aligns with Pin 1 on the connector.
Diskette read failed - strike F1 Make sure that the boot disk contains the Command.com
to retry boot
file.
Use the configuration utility (if necessary) to make sure that
your drive or controller configuration is correct.
Press F1 to try to restart the server.
Gate A20 failure
Hard disk controller failure
You may have an XT keyboard connected to an AT system
or vice versa. Make sure that the keyboard is configured to
work with the appropriate system. Some keyboards have a
switch to select either AT or XT.
Make sure that the hard drive cable is properly connected.
Open the BIOS Setup utility, then make sure that the correct
drive type is selected.
Hard disk controller failure - The drive controller may be defective. Press F1 to try to
restart the server.
press F1 to try reboot
Try running a disk formatting utility. For more information,
refer to your operating system documentation.
98
Troubleshooting
8506162.book Page 99 Wednesday, May 10, 2000 10:21 AM
Error message
Solutions
Insert bootable media device See “The system does not recognize a SCSI drive” on
page 89 for a possible solution.
Backup your files as soon as possible.
Insufficient disk space
Check the free space on the disk volume. If the volume is
full or almost full, remove unnecessary files.
Invalid configuration
information
Open the BIOS Setup utility, then make sure the settings
are correct.
Invalid password
Enter your password again, make sure to enter it correctly.
Be aware that some passwords are case sensitive.
If you do not know the password, you may need to reinstall
the software you are trying to access.
Startup passwords are stored in BIOS. If this password has
been set and is unknown, you may be able to reset the
password via system board jumper settings.
Keyboard clock line failure
Try a working keyboard.
Make sure that the keyboard is compatible with the system.
You may have to change the switch setting to AT.
Keyboard controller failure
Try a working keyboard.
Make sure that the keyboard is compatible with the system.
You may have to change the switch setting to AT.
Keyboard not detected
See “The keyboard does not work” on page 94 for a
possible solution.
Turn off the system, then check the keyboard cable.
Keyboard stuck key failure
Remove any objects that may be resting on the keyboard,
then restart the system.
Check for sticking keys. Clean the keyboard if necessary.
Memory errors were
detected while the system
powered up
See “The system detected memory errors during start up”
on page 89 for a possible solution.
Memory size error
Enter the BIOS Setup utility and save the memory
configuration.
Non-system disk or disk error Eject the diskette, then press ENTER.
If the diskette is bootable, check it for errors.
Not enough memory
Close all programs that are not currently in use.
Print queue is full
Wait until the current print job has completed before sending
another print job.
If you receive this error often, you need to add memory to
the printer.
Error messages
99
8506162.book Page 100 Wednesday, May 10, 2000 10:21 AM
Error message
Solutions
Printer is out of paper
Add paper to the printer.
Make sure that the printer is online.
Required parameter missing Make sure that you entered the right command.
If you are trying to exit MS-DOS to return to Windows, type
exit, then press ENTER.
Syntax error
Make sure that you entered the right command.
If you are trying to exit MS-DOS to return to Windows, type
exit, then press ENTER.
100
Time and date not set
Open the BIOS Setup utility, then set the system date and
time.
Write protect error
Move the write-protection tab over the hole on the back of
the diskette.
Troubleshooting
8506162.book Page 101 Wednesday, May 10, 2000 10:21 AM
Safety,
Regulatory, and
Notices
A
The Gateway 7250R Server originally shipped with a Class A rating according
to FCC rules part 15. Later modifications may have improved the rating to
Class B. To check the rating of the system as shipped to you, check the FCC
label at the back of the chassis for the rating.
Important safety information
Your Gateway system is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that the safety
instructions marked on the product and in the documentation are followed.
Warning
Always follow these instructions to help guard against
personal injury and damage to your Gateway system.
Setting up your system
■
Read and follow all instructions marked on the product and in the documentation before you
operate your system. Retain all safety and operating instructions for future use.
■
Do not use this product near water or a heat source such as a radiator.
■
Make sure you set up the system on a stable work surface.
■
The product should only be operated from the type of power source indicated on the rating
label.
■
If your computer has a voltage selector switch, make sure that the switch is in the proper
position for your area. The voltage selector switch is set at the factory to the correct voltage.
Safety, Regulatory, and Notices
101
8506162.book Page 102 Wednesday, May 10, 2000 10:21 AM
■
Openings in the computer case are provided for ventilation. Do not block or cover these
openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system
for ventilation when you set up your work area. Never insert objects of any kind into the
computer ventilation openings.
■
Some products are equipped with a three-wire power cord to make sure that the product is
properly grounded when in use. The plug on this cord will only fit into a grounding-type outlet.
This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician
to install the appropriate outlet.
■
If you use an extension cord with this system, make sure that the total ampere rating on the
products plugged into the extension cord does not exceed the extension cord ampere rating.
■
If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the
antenna or cable system is electrically grounded to prevent against voltage surges and build
up of static charges.
Care during use
■
Do not walk on the power cord or allow anything to rest on it.
■
Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking
near your system.
■
Some products have a replaceable CMOS battery on the system board. There is a danger of
explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or
equivalent type recommended by the manufacturer. Dispose of batteries according to the
manufacturer’s instructions.
■
When the computer is turned off, a small amount of electrical current still flows through the
computer. Always unplug all power cables and modem cables from the wall outlets before
cleaning the system.
■
Unplug the system from the wall outlet and refer servicing to qualified personnel if:
■
The power cord or plug is damaged.
■
Liquid has been spilled into the system.
■
The system does not operate properly when the operating instructions are followed.
■
The system was dropped or the cabinet is damaged.
■
The system performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
Important
102
Do not use Gateway products in areas classified as
hazardous locations. Such areas include patient care
areas of medical and dental facilities, oxygen-laden
environments, or industrial facilities.
Safety, Regulatory, and Notices
8506162.book Page 103 Wednesday, May 10, 2000 10:21 AM
Warnings
WARNING: English
(US)
AVERTISSEMENT:
Français
WARNUNG:
Deutsch
AVVERTENZA:
Italiano
ADVERTENCIAS:
Español
The power supply in this
product contains no
user-serviceable parts.
There may be more than one
supply in this product. Refer
servicing only to qualified
personnel.
Le bloc d’alimentation de ce
produit ne contient aucune
pièce pouvant être réparée par
l'utilisateur. Ce produit peut
contenir plus d'un bloc
d'alimentation. Veuillez
contacter un technicien
qualifié en cas de problème.
Benutzer können am Netzgerät
dieses Produkts keine
Reparaturen vornehmen. Das
Produkt enthält möglicherweise
mehrere Netzgeräte.
Wartungsarbeiten müssen von
qualifizierten Technikern
ausgeführt werden.
Rivolgersi ad un tecnico
specializzato per la
riparazione dei componenti
dell'alimentazione di questo
prodotto. È possibile che il
prodotto disponga di più
fonti di alimentazione.
El usuario debe abstenerse de
manipular los componentes de
la fuente de alimentación de
este producto, cuya reparación
debe dejarse exclusivamente
en manos de personal técnico
especializado. Puede que este
producto disponga de más de
una fuente de alimentación.
Do not attempt to modify or
use the supplied AC power
cord if it is not the exact type
required. A product with
more than one power supply
will have a separate AC
power cord for each supply.
Ne pas essayer d'utiliser ni
modifier le câble
d'alimentation CA fourni, s'il ne
correspond pas exactement
au type requis. Le nombre de
câbles d'alimentation CA
fournis correspond au nombre
de blocs d'alimentation du
produit.
Versuchen Sie nicht, das
mitgelieferte Netzkabel zu
ändern oder zu verwenden,
wenn es sich nicht genau um
den erforderlichen Typ handelt.
Ein Produkt mit mehreren
Netzgeräten hat für jedes
Netzgerät ein eigenes
Netzkabel.
Non modificare o utilizzare il
cavo di alimentazione in c.a.
fornito dal produttore, se
non corrisponde
esattamente al tipo
richiesto. Ad ogni fonte di
alimentazione corrisponde
un cavo di alimentazione in
c.a. separato.
No intente modificar ni usar el
cable de alimentación de
corriente alterna, si no
corresponde exactamente con
el tipo requerido. El número de
cables suministrados se
corresponden con el número
de fuentes de alimentación de
corriente alterna que tenga el
producto.
The power button on the
system does not turn off
system AC power. To
remove AC power from the
system, you must unplug
each AC power cord from
the wall outlet or power
supply. The power cord(s) is
considered the disconnect
device to the main (AC)
power. The socket outlet that
the system plugs into shall
be installed near the
equipment and shall be
easily accessible.
Notez que le commutateur CC
de mise sous tension /hors
tension du panneau avant
n'éteint pas l'alimentation CA
du système. Pour mettre le
système hors tension, vous
devez débrancher chaque
câble d'alimentation de sa
prise.
Der Wechselstrom des Systems
wird durch den
Ein-/Aus-Schalter für
Gleichstrom nicht
ausgeschaltet. Ziehen Sie jedes
Wechselstrom-Netzkabel aus
der Steckdose bzw. dem
Netzgerät, um den
Stromanschluß des Systems zu
unterbrechen.
L’interruttore
attivato/disattivato nel
pannello anteriore non
interrompe l’alimentazione
in c.a. del sistema. Per
interromperla, è necessario
scollegare tutti i cavi di
alimentazione in c.a. dalle
prese a muro o
dall’alimentazione di
corrente.
Nótese que el interruptor
activado/desactivado en el
panel frontal no desconecta la
corriente alterna del sistema.
Para desconectarla, deberá
desenchufar todos los cables
de corriente alterna de la
pared o desconectar la fuente
de alimentación.
SAFETY STEPS: Whenever
you remove the chassis
covers to access the inside
of the system, follow these
steps:
1
Turn off all peripheral
devices connected to
the system.
2
Turn off the system by
pressing the power
button.
3
Unplug all AC power
cords from the system
or from wall outlets.
4
Label and disconnect
all cables connected to
I/O connectors or ports
on the back of the
system.
5
Provide some
electrostatic discharge
(ESD) protection by
wearing an antistatic
wrist strap attached to
chassis ground of the
system—any unpainted
metal surface—when
handling components.
6
Do not operate the
system with the chassis
covers removed.
CONSIGNES DE SÉCURITÉ Lorsque vous ouvrez le boîtier
pour accéder à l’intérieur du
système, suivez les consignes
suivantes:
1
Mettez hors tension tous
les périphériques
connectés au système.
2
Mettez le système hors
tension en mettant
l’interrupteur général en
position OFF
(bouton-poussoir).
3
Débranchez tous les
cordons d’alimentation
c.a. du système et des
prises murales.
4
Identifiez et débranchez
tous les câbles reliés aux
connecteurs d’E-S ou aux
accès derrière le
système.
5
Pour prévenir les
décharges
électrostatiques lorsque
vous touchez aux
composants, portez une
bande antistatique pour
poignet et reliez-la à la
masse du système (toute
surface métallique non
peinte du boîtier).
6
Ne faites pas fonctionner
le système tandis que le
boîtier est ouvert.
SICHERHEISMASSNAHMEN:
Immer wenn Sie die
Gehäuseabdeckung abnehmen
um an das Systeminnere zu
gelangen, sollten Sie folgende
Schritte beachten:
1
Schalten Sie alle an Ihr
System angeschlossenen
Peripheriegeräte aus.
2
Schalten Sie das System
mit dem Hauptschalter aus.
3
Ziehen Sie den
Stromanschlußstecker
Ihres Systems aus der
Steckdose.
4
Auf der Rückseite des
Systems beschriften und
ziehen Sie alle
Anschlußkabel von den I/O
Anschlüssen oder Ports ab.
5
Tragen Sie ein geerdetes
Antistatik Gelenkband, um
elektrostatische Ladungen
(ESD) über blanke
Metallstellen bei der
Handhabung der
Komponenten zu
vermeiden.
6
Schalten Sie das System
niemals ohne
ordnungsgemäß
montiertes Gehäuse ein.
PASSI DI SICUREZZA:
Qualora si rimuovano le
coperture del telaio per
accedere all’interno del
sistema, seguire i seguenti
passi:
1
Spegnere tutti i
dispositivi periferici
collegati al sistema.
2
Spegnere il sistema,
usando il pulsante
spento/acceso
dell’interruttore del
sistema.
3
Togliere tutte le spine
dei cavi del sistema
dalle prese elettriche.
4
Identificare e
sconnettere tutti i cavi
attaccati ai
collegamenti I/O od
alle prese installate sul
retro del sistema.
5
Qualora si tocchino i
componenti,
proteggersi dallo
scarico elettrostatico
(SES), portando un
cinghia anti-statica da
polso che è attaccata
alla presa a terra del
telaio del sistema –
qualsiasi superficie
non dipinta – .
6
Non far operare il
sistema quando il
telaio è senza le
coperture.
INSTRUCCIONES DE
SEGURIDAD: Cuando
extraiga la tapa del chasis para
acceder al interior del sistema,
siga las siguientes
instrucciones:
1
Apague todos los
dispositivos periféricos
conectados al sistema.
2
Apague el sistema
presionando el interruptor
encendido/apagado.
3
Desconecte todos los
cables de alimentación
CA del sistema o de las
tomas de corriente
alterna.
4
Identifique y desconecte
todos los cables
enchufados a los
conectores E/S o a los
puertos situados en la
parte posterior del
sistema.
5
Cuando manipule los
componentes, es
importante protegerse
contra la descarga
electrostática (ESD).
Puede hacerlo si utiliza
una muñequera
antiestática sujetada a la
toma de tierra del chasis
— o a cualquier tipo de
superficie de metal sin
pintar.
6
No ponga en marcha el
sistema si se han extraído
las tapas del chasis.
Safety, Regulatory, and Notices
103
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104
WARNING: English
(US)
AVERTISSEMENT:
Français
WARNUNG:
Deutsch
AVVERTENZA:
Italiano
ADVERTENCIAS:
Español
After you have completed
the six SAFETY steps
above, you can remove the
system covers. To do this:
1
Unlock and remove the
padlock from the back
of the system if a
padlock has been
installed.
2
Remove and save all
screws from the covers.
3
Remove the covers.
Une fois TOUTES les étapes
précédentes accomplies, vous
pouvez retirer les panneaux du
système. Procédez comme
suit :
1
Si un cadenas a été
installé sur à l’arrière du
système, déverrouillez-le
et retirez-le.
2
Retirez toutes les vis des
panneaux et mettez-les
dans un endroit sûr.
3
Retirez les panneaux.
Nachdem Sie die oben
erwähnten ersten sechs
SICHERHEITSSCHRITTE
durchgeführt haben, können Sie
die Abdeckung abnehmen,
indem Sie:
1
Öffnen und entfernen Sie
die Verschlußeinrichtung
(Padlock) auf der
Rückseite des Systems,
falls eine
Verschlußeinrichtung
installiert ist.
2
Entfernen Sie alle
Schrauben der
Gehäuseabdeckung.
3
Nehmen Sie die
Abdeckung ab.
Dopo aver seguito i sei
passi di SICUREZZA
sopracitati, togliere le
coperture del telaio del
sistema come seque:
1
Aprire e rimuovere il
lucchetto dal retro del
sistema qualora ve ne
fosse uno installato.
2
Togliere e mettere in
un posto sicuro tutte le
viti delle coperture.
3
Togliere le coperture.
Después de completar las seis
instrucciones de SEGURIDAD
mencionadas, ya puede
extraer las tapas del sistema.
Para ello:
1
Desbloquee y extraiga el
bloqueo de seguridad de
la parte posterior del
sistema, si se ha
instalado uno.
2
Extraiga y guarde todos
los tornillos de las tapas.
3
Extraiga las tapas.
For proper cooling and
airflow, always reinstall the
chassis covers before
turning on the system.
Operating the system
without the covers in place
can damage system parts.
To install the covers:
1
Check first to make
sure you have not left
loose tools or parts
inside the system.
2
Check that cables,
add-in boards, and
other components are
properly installed.
3
Attach the covers to the
chassis with the screws
removed earlier, and
tighten them firmly.
4
Insert and lock the
padlock to the system
to prevent unauthorized
access inside the
system.
5
Connect all external
cables and the AC
power cord(s) to the
system.
Afin de permettre le
refroidissement et l’aération du
système, réinstallez toujours
les panneaux du boîtier avant
de mettre le système sous
tension. Le fonctionnement du
système en l’absence des
panneaux risque
d’endommager ses pièces.
Pour installer les panneaux,
procédez comme suit :
1
Assurez-vous de ne pas
avoir oublié d’outils ou de
pièces démontées dans
le système.
2
Assurez-vous que les
câbles, les cartes
d’extension et les autres
composants sont bien
installés.
3
Revissez solidement les
panneaux du boîtier avec
les vis retirées plus tôt.
4
Remettez le cadenas en
place et verrouillez-le afin
de prévenir tout accès
non autorisé à l’intérieur
du système.
5
Rebranchez tous les
cordons d’alimentation c.
a. et câbles externes au
système.
Zur ordnungsgemäßen Kühlung
und Lüftung muß die
Gehäuseabdeckung immer
wieder vor dem Einschalten
installiert werden. Ein Betrieb
des Systems ohne angebrachte
Abdeckung kann Ihrem System
oder Teile darin beschädigen.
Um die Abdeckung wieder
anzubringen:
1
Vergewissern Sie sich, daß
Sie keine Werkzeuge oder
Teile im Innern des
Systems zurückgelassen
haben.
2
Überprüfen Sie alle Kabel,
Zusatzkarten und andere
Komponenten auf
ordnungsgemäßen Sitz
und Installation.
3
Bringen Sie die
Abdeckungen wieder am
Gehäuse an, indem Sie die
zuvor gelösten Schrauben
wieder anbringen. Ziehen
Sie diese gut an.
4
Bringen Sie die
Verschlußeinrichtung
(Padlock) wieder an und
schließen Sie diese, um ein
unerlaubtes Öffnen des
Systems zu verhindern.
5
Schließen Sie alle externen
Kabel und den AC
Stromanschlußstecker
Ihres Systems wieder an.
Per il giusto flusso dell’aria
e raffreddamento del
sistema, rimettere sempre
le coperture del telaio prima
di riaccendere il sistema.
Operare il sistema senza le
coperture al loro proprio
posto potrebbe
danneggiare i componenti
del sistema. Per rimettere le
coperture del telaio:
1
Controllare prima che
non si siano lasciati
degli attrezzi o dei
componenti dentro il
sistema.
2
Controllare che i cavi,
dei supporti aggiuntivi
ed altri componenti
siano stati installati
appropriatamente.
3
Attaccare le coperture
al telaio con le viti tolte
in precedenza e
avvitarle strettamente.
4
Inserire e chiudere a
chiave il lucchetto sul
retro del sistema per
impedire l’accesso non
autorizzato al sistema.
5
Ricollegare tutti i cavi
esterni e le prolunghe
AC del sistema.
Para obtener un enfriamiento y
un flujo de aire adecuados,
reinstale siempre las tapas del
chasis antes de poner en
marcha el sistema. Si pone en
funcionamiento el sistema sin
las tapas bien colocadas
puede dañar los componentes
del sistema. Para instalar las
tapas:
1
Asegúrese primero de no
haber dejado
herramientas o
componentes sueltos
dentro del sistema.
2
Compruebe que los
cables, las placas
adicionales y otros
componentes se hayan
instalado correctamente.
3
Incorpore las tapas al
chasis mediante los
tornillos extraídos
anteriormente,
tensándolos firmemente.
4
Inserte el bloqueo de
seguridad en el sistema y
bloquéelo para impedir
que pueda accederse al
mismo sin autorización.
5
Conecte todos los cables
externos y los cables de
alimentación CA al
sistema.
A microprocessor and heat
sink may be hot if the system
has been run-ning. Also,
there may be sharp pins and
edges on some board and
chassis parts. Contact
should be made with care.
Consider wearing
protective gloves.
Le microprocesseur et le
dissipateur de chaleur peuvent
être chauds si le système a été
sous tension. Faites
également attention aux
broches aiguës des cartes et
aux bords tranchants du capot.
Nous vous recommandons
l'usage de gants de protection.
Der Mikroprozessor und der
Kühler sind möglicherweise
erhitzt, wenn das System in
Betrieb ist. Außerdem können
einige Platinen und
Gehäuseteile scharfe Spitzen
und Kanten aufweisen. Arbeiten
an Platinen und Gehäuse sollten
vorsichtig ausgeführt werden.
Sie sollten Schutzhandschuhe
tragen.
Se il sistema è stato a lungo
in funzione, il
microprocessore e il
dissipatore di calore
potrebbero essere
surriscaldati. Fare
attenzione alla presenza di
piedini appuntiti e parti
taglienti sulle schede e sul
telaio. È consigliabile l'uso
di guanti di protezione.
Si el sistema ha estado en
funcionamiento, el
microprocesador y el disipador
de calor pueden estar aún
calientes. También conviene
tener en cuenta que en el
chasis o en el tablero puede
haber piezas cortantes o
punzantes. Por ello, se
recomienda precaución y el
uso de guantes protectores.
Danger of explosion if the
battery is incorrectly
replaced. Replace only with
the same or equivalent type
recommended by the
equipment manufacturer.
Dispose of used batteries
according to manufacturer’s
instructions.
Danger d'explosion si la
batterie n'est pas remontée
correctement. Remplacer
uniquement avec une batterie
du même type ou d'un type
équivalent recommandé par le
fabricant. Disposez des piles
usées selon les instructions du
fabricant.
Bei falschem Einsetzen einer
neuen Batterie besteht
Explosionsgefahr. Die Batterie
darf nur durch denselben oder
einen entsprechenden, vom
Hersteller empfohlenen
Batterietyp ersetzt werden.
Entsorgen Sie ver-brauchte
Batterien den Anweisungen des
Herstellers entsprechend.
Esiste il pericolo di un
esplosione se la pila non
viene sostituita in modo
corretto. Utilizzare solo pile
uguali o di tipo equivalente
a quelle consigliate dal
produttore. Per disfarsi delle
pile usate, seguire le
istruzioni del produttore.
Existe peligro de explosión si
la pila no se cambia de forma
adecuada. Utilice solamente
pilas iguales o del mismo tipo
que las recomendadas por el
fabricante del equipo. Para
deshacerse de las pilas
usadas, siga igualmente las
instrucciones del fabricante.
Safety, Regulatory, and Notices
8506162.book Page 105 Wednesday, May 10, 2000 10:21 AM
WARNING: English
(US)
AVERTISSEMENT:
Français
WARNUNG:
Deutsch
AVVERTENZA:
Italiano
ADVERTENCIAS:
Español
The system is designed to
operate in a typical office
environment. Choose a site
that is:
■ Clean and free of
airborne particles (other
than normal room dust).
■ Well ventilated and away
from sources of heat
including direct sunlight.
■ Away from sources of
vibration or physical
shock.
■ Isolated from strong
electromagnetic fields
produced by electrical
devices.
■ In regions that are
susceptible to electrical
storms, we recommend
you plug your system into
a surge suppresser and
disconnect
telecommunication lines
to your modem during an
electrical storm.
■ Provided with a properly
grounded wall outlet.
■ Provided with sufficient
space to access the
power supply cords,
because they serve as
the product’s main power
disconnect.
Le système a été conçu pour
fonctionner dans un cadre de
travail normal. L'emplacement
choisi doit être :
■ Propre et dépourvu de
poussière en suspension
(sauf la poussière
normale).
■ Bien aéré et loin des
sources de chaleur, y
compris du soleil direct.
■ A l'abri des chocs et des
sources de vibrations.
■ Isolé de forts champs
électromagnétiques
géenérés par des appareils
électriques.
■ Dans les régions sujettes
aux orages magnétiques il
est recomandé de brancher
votre système à un
supresseur de surtension,
et de débrancher toutes les
lignes de
télécommunications de
votre modem durant un
orage.
■ Muni d'une prise murale
correctement mise à la
terre.
■ Suffisamment spacieux
pour vous permettre
d'accéder aux câbles
d'alimentation (ceux-ci
étant le seul moyen de
mettre le système hors
tension).
Das System wurde für den
Betrieb in einer normalen
Büroumgebung entwickelt. Der
Standort sollte:
■ sauber und staubfrei sein
(Hausstaub ausgenommen);
■ gut gelüftet und keinen
Heizquellen ausgesetzt sein
(einschließlich direkter
Sonneneinstrahlung);
■ keinen Erschütterungen
ausgesetzt sein;
■ keine starken, von
elektrischen Geräten
erzeugten
elektromagnetischen Felder
aufweisen;
■ in Regionen, in denen
elektrische Stürme auftreten,
mit einem
Überspannungsschutzgerät
verbunden sein; während
eines elektrischen Sturms
sollte keine Verbindung der
Telekommunikationsleitunge
n mit dem Modem bestehen;
■ mit einer geerdeten
Wechselstromsteckdose
ausgerüstet sein;
■ über ausreichend Platz
verfügen, um Zugang zu den
Netzkabeln zu
gewährleisten, da der
Stromanschluß des Produkts
hauptsächlich über die Kabel
unterbrochen wird.
Il sistema è progettato per
funzionare in un ambiente di
lavoro tipo. Scegliere una
postazione che sia:
■ Pulita e libera da
particelle in sospensione
(a parte la normale
polvere presente
nell'ambiente).
■ Ben ventilata e lontana
da fonti di calore,
compresa la luce solare
diretta.
■ Al riparo da urti e lontana
da fonti di vibrazione.
■ Isolata dai forti campi
magnetici prodotti da
dispositivi elettrici.
■ In aree soggette a
temporali, è consigliabile
collegare il sistema ad
un limitatore di corrente.
In caso di temporali,
scollegare le linee di
comunicazione dal
modem.
■ Dotata di una presa a
muro correttamente
installata.
■ Dotata di spazio
sufficiente ad accedere
ai cavi di alimentazione,
i quali rappresentano il
mezzo principale di
scollegamento del
sistema.
El sistema está diseñado para
funcionar en un entorno de
trabajo normal. Escoja un
lugar:
■ Limpio y libre de partículas
en suspensión (salvo el
polvo normal).
■ Bien ventilado y alejado de
fuentes de calor, incluida la
luz solar directa.
■ Alejado de fuentes de
vibración.
■ Aislado de campos
electromagnéticos fuertes
producidos por dispositivos
eléctricos.
■ En regiones con frecuentes
tormentas eléctricas, se
recomienda conectar su
sistema a un eliminador de
sobrevoltage y
desconectar el módem de
las líneas de
telecomunicación durante
las tormentas.
■ Provisto de una toma de
tierra correctamente
instalada.
■ Provisto de espacio
suficiente como para
acceder a los cables de
alimentación, ya que éstos
hacen de medio principal
de desconexión del
sistema.
Safety, Regulatory, and Notices
105
8506162.book Page 106 Wednesday, May 10, 2000 10:21 AM
Regulatory compliance statements
Rack Mounting
If rack mounted units are installed in a closed or multi-unit rack assembly, they may require
further evaluation by Certification Agencies. The following items must be considered:
■
The ambient within the rack may be greater than room ambient. Installation should be such
that the amount of airflow required for safe operation is not compromised. The maximum
temperature for the equipment in this environment is 50C, unless otherwise specified in the
environmental specifications for the equipment. Consideration should be given to the
maximum rated ambient.
■
Installation should be such that a hazardous stability condition is not achieved due to uneven
loading.
Input supply:
Check nameplate ratings to assure there is no overloading of supply circuits that could have an
effect on overcurtrent protection and supply wiring.
Grounding:
Reliable grounding of this equipment must be maintained. Particular attention should be given
to supply connections when connecting to power strips, rather than direct connections to the
branch circuit.
American users
FCC Part 15
This device has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
interference to radio and television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
■
Consult the dealer or an experienced radio/TV technician for help.
■
Use only shielded cables to connect peripherals to the system.
Accessories: This equipment has been tested and found to comply with the limits of a Class A
digital device. The accessories associated with this equipment are: shielded video cable. These
accessories are required to be used in order to ensure compliance with FCC rules.
106
Safety, Regulatory, and Notices
8506162.book Page 107 Wednesday, May 10, 2000 10:21 AM
FCC Part 68 (applicable to products fitted with USA modems)
Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules.
On the computer or modem card is a label that contains the FCC registration number and Ringer
Equivalence Number (REN) for this device. If requested, this information must be provided to
the telephone company.
An FCC compliant telephone line cord with a modular plug is required for use with this device.
The modem is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68 compliant. See installation instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices which may
be connected to the telephone line. Excessive REN’s on a telephone line may result in the devices
not ringing in response to an incoming call. In most areas, the sum of REN’s should not exceed
five (5.0). To be certain of the number of devices that may be connected to a line, as determined
by the total REN’s, contact the local telephone company.
If this device causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. The telephone company may
request that you disconnect the equipment until the problem is resolved.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of this equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
This equipment cannot be used on telephone company provided coin service. Connection to
party line service is subject to state tariffs. Contact the state public utility commission or public
service commission for information.
When programming or making test calls to emergency numbers:
■
Remain on the line and briefly explain to the dispatcher the reason for the call.
■
Perform such activities in the off-peak hours such as early morning or late evenings.
The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person
to use a computer or other electronic device to send any message via a telephone fax machine
unless such message clearly contains in a margin at the top or bottom of each transmitted page
or on the first page of the transmission, the date and time it is sent and an identification of the
business or other entity, or other individual sending the message and the telephone number of
the sending machine or such business, other entity, or individual. Refer to your fax
communication software documentation for details on how to comply with the fax-branding
requirement.
Canadian users
ICES-003
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe A prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
Safety, Regulatory, and Notices
107
8506162.book Page 108 Wednesday, May 10, 2000 10:21 AM
DOC Notice (for products fitted with an IC-compliant modem)
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operation, and safety
requirements. The Department does not guarantee the equipment will operate to the users’
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the inside wiring associated with a
single-line individual service may be extended by means of a certified connector assembly. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Warning
To avoid electrical shock or equipment malfunction you
should not attempt to make electrical ground connections
by yourself, but should contact the appropriate inspection
authority or an electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
European users
European directives
This Information Technology Equipment has been tested and found to comply with the following
European directives:
■
EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68/EEC as per
- EN 55022:1995 Class A
- EN 55024:1998 according to
EN 61000-3-2:1995
EN 61000-3-3:1995
EN 61000-4-2:1995
EN 61000-4-3, ENV 50204
EN 61000-4-4:1995
■
108
Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992(A1/A2/A3/A4/A11)
Safety, Regulatory, and Notices
8506162.book Page 109 Wednesday, May 10, 2000 10:21 AM
European Telecommunication Information (for products fitted with EU approved
modems)
Marking by the symbol
indicates compliance of this equipment to the Telecom
Terminal Equipment and Satellite Earth Stations Directive 98/13/EEC. Such marking is indicative
that this equipment meets or exceeds the following technical standards:
CTR 21 (1998) - Attachment requirements for pan-European approval for connection to the
analogue Public Switched Telephone Networks (PSTNs) of TE (excluding TE supporting voice
telephony services) in which network addressing, if provided, is by means of Dual Tone Multi
Frequency (DTMF) signaling.
Caution
Although this equipment can use either loop disconnect
(Pulse) or DTMF (Tone) signaling, only the performance
of the DTMF signaling is subject to regulatory
requirements for correct operation. It is therefore strongly
recommended that the equipment is set to use DTMF
signaling for access to public or private emergency
services. DTMF signaling also provides faster call set up.
This equipment has been approved to Council Decision 98/482/EEC--“CTR 21” for Pan-European
single terminal connection to the Public Switched Telephone Network (PSTN). However, due to
differences between the individual PSTNs provided in different countries, the approval does not,
of itself, give an unconditional assurance of successful operation on every PSTN termination
point. In the event of problems, you should contact Gateway customer support.
Japanese users
VCCI statement
This equipment is in the Class A category (Information Technology Equipment to be used in a
residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary
Control Council for Interference by Information Technology Equipment aimed at preventing
radio interference in such residential area. When used near a radio or TV receiver, it may become
the cause of radio interference. Read instructions for correct handling.
Safety, Regulatory, and Notices
109
8506162.book Page 110 Wednesday, May 10, 2000 10:21 AM
Australia and New Zealand users
EMI statement
This device has been tested and found to comply with the limits for a Class A digital device,
pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian
Communications Authority and Radio Spectrum Management Agency.
New Zealand Telecommunication statement (for products fitted with Telepermit
approved modems)
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom’s network services.
This equipment shall not be set up to make automatic calls to the Telecom ‘111’ Emergency
Service
Important
Under power failure conditions, this telephone may not
operate. Please ensure that a separate telephone, not
dependent on local power, is available for emergency use.
Some parameters required for compliance with Telecom’s Telepermit requirements are dependent
on the equipment (PC) associated with this device. The associated equipment shall be set to
operate within the following limits for compliance with Telecom’s Specifications:
(a)
There shall be no more than 10 calls to the same number within any 30 minute period for
any single manual call initiation, and
(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end
of one attempt and the beginning of the next attempt.
The equipment shall be set to ensure that automatic calls to different numbers are spaced such
that there is no less than 5 seconds between the end of one call attempt and the beginning of
another.
The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt
of ringing.
110
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Laser safety statement
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser
Products” under a US Department of Health and Human Services (DHHS) Radiation Performance
Standard. Should the unit ever need servicing contact an authorized service location.
Warning
Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.
Television antenna connectors protection (for systems fitted with TV/cable TV tuner
cards)
External television antenna grounding
If an outside antenna or cable system is to be connected to your Gateway PC, make sure that
the antenna or cable system is electrically grounded to provide some protection against voltage
surges and built up static charges.
Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to
proper grounding of the mast and supporting structure, grounding of the lead-in wire to an
antenna discharge unit, size of grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for the grounding electrode.
Lightning protection
For added protection of any Gateway product during a lightning storm or when it is left
unattended or unused for long periods of time, unplug the product from the wall outlet and
disconnect the antenna or cable system.
Power lines
Do not locate the antenna near overhead light or power circuits, or where it could fall into such
power lines or circuits. When installing or re-aligning an outside antenna system, extreme care
should be taken to keep from touching such power lines or circuits. Contact with them could
be fatal.
Warning
When installing or realigning an outside antenna system,
extreme care should be taken to keep from touching such
power lines or circuits. Contact with them could be fatal.
Safety, Regulatory, and Notices
111
8506162.book Page 112 Wednesday, May 10, 2000 10:21 AM
7
6
5
4
3
1
2
Antenna and satellite grounding
Reference
112
Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
Safety, Regulatory, and Notices
8506162.book Page 113 Wednesday, May 10, 2000 10:21 AM
Notices
Copyright © 2000 Gateway, Inc.
All Rights Reserved
4545 Town Centre Court
San Diego, CA 92121 USA
All rights reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes
are made periodically. These changes are incorporated in newer publication editions. Gateway may improve
and/or change products described in this publication at any time. Due to continuing system improvements,
Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product
updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect,
special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual,
even if advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
Trademark acknowledgments
AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo, TelePath,
Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and
GATEWAY, Gateway Profile, Gateway Solo, Gateway Astro, green stylized GATEWAY, green stylized Gateway
logo, and the black-and-white spotted box logo are trademarks of Gateway, Inc. Intel, Intel Inside logo, and
Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and
Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned
herein are used for identification purposes only, and may be the trademarks or registered trademarks of their
respective companies.
Safety, Regulatory, and Notices
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114
Safety, Regulatory, and Notices
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B
System
Specifications
The following specifications are for the standard configuration. The server
may contain optional equipment. All specifications are subject to change.
Case size
18.9 in. (480 mm) x 24.1 in. (612 mm) x 3.46 in. (88 mm)
Processors
As many as two Intel® Pentium III™ processors operating at 600 MHz
and faster
Cache
256K on processor
RAM
Four DIMM sockets support up to 2.0 GB of PC/100 SDRAM
BIOS
Flash BIOS for easy updates from diskette
IDE interfaces
Two PCI IDE controllers support as many as two ATAPI/IDE devices
each (hard drives or CDs) for a total of as many as four IDE devices.
(The chassis supports only the slimline CD drive.)
Diskette drive interface
Diskette drive controller is integrated on the system board
I/O ports
One parallel port, two serial ports, two USB ports, one PS/2 keyboard
port, one PS/2 mouse port, one RJ-45 network port
Power supply
275 W power supply
SCSI interfaces
Integrated Adaptec AIC 7896 SCSI controller
Network interface
Intel 82559 PCI ethernet controller
Server management
Monitoring, alerting, and logging of critical system information obtained
from embedded sensors on the system board, including thermal levels,
voltage levels, fan speeds, and chassis intrusion monitoring.
Expansion slots
Two 32-bit, 33 MHz PCI slots on the riser card
Drive Bays
One slimline CD drive bay, one external 3.5-inch drive bay (occupied
by diskette drive), and four hot-plug bays (at least one is occupied by
a 1-inch high hot-plug drive).
System Specifications
115
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Environmental specifications
The following specifications identify maximum environmental conditions. At
no time should the server run under conditions which violate these
specifications.
Temperature, operating
5° to 35° Celsius or
44° to 95° Fahrenheit.
Humidity, operating
20% to 80%
Altitude
-200 feet to 10,000 feet
Voltage, AC input
90 to 135 VAC, 180 to 255 VAC
Frequency
47 to 63 Hz
Certification
FCC Class A, UL, CUL, CAN/CSA STD C22.2 No. 950,
CE Mark, VCCI Class A, CB scheme
System I/O addresses
The following table shows the location in I/O space of all directly
I/O-accessible registers.
Address
Resource
0000h - 000Fh
DMA Controller 1
0010h - 001Fh
DMA Controller 1
0020h - 0021h
Interrupt Controller 1
0022h - 0023h
0024h - 0025h
Interrupt Controller 1
0026h - 0027h
0028h - 0029h
Interrupt Controller 1
002Ah - 002Bh
002Ch - 002Dh
Interrupt Controller 1
002Eh - 002Fh
Super I/O Index and Data Ports
0030h - 0031h
Interrupt Controller 1
0032h - 0033h
0034h - 0035h
Interrupt Controller 1
0036h - 0037h
0038h - 0039h
Interrupt Controller 1
003Ah - 003Bh
003Ch - 003Dh
116
System Specifications
Interrupt Controller 1
8506162.book Page 117 Wednesday, May 10, 2000 10:21 AM
Address
Resource
003Eh - 003Fh
0040h - 0043h
Programmable Timers
0044h - 004Fh
0050h - 0053h
Programmable Timers
0054h - 005Fh
0060h, 0064h
Keyboard Controller
0061h
NMI Status and Control Register
0063h
NMI Status and Control Register
0065h
NMI Status and Control Register
0067h
NMI Status and Control Register
0070h
NMI Mask (bit 7) and RTC Address (bits 6::0)
0072h
NMI Mask (bit 7) and RTC Address (bits 6::0)
0074h
NMI Mask (bit 7) and RTC Address (bits 6::0)
0076h
NMI Mask (bit 7) and RTC Address (bits 6::0)
0071h
RTC Data
0073h
RTC Data
0075h
RTC Data
0077h
RTC Data
0080h - 008Fh
DMA Low Page Register
0090h - 0091h
DMA Low Page Register
0092h
System Control Port A (PC-AT control Port)
0093h - 009Fh
DMA Low Page Register
0094h
Video Display Controller
00A0h - 00A1h
Interrupt Controller 2
00A4h - 00A15
Interrupt Controller 2
00A8h - 00A19
Interrupt Controller 2
00Ach - 00Adh
Interrupt Controller 2
00B0h - 00B1h
Interrupt Controller 2
00B2h
Advanced Power Management Control
00B3h
Advanced Power Management Status
00B4h - 00B5h
Interrupt Controller 2
00B8h - 00B9h
Interrupt Controller 2
00BCh - 00BDh
Interrupt Controller 2
00C0h - 00DFh
DMA Controller 2
00F0h
Clear NPX error
00F8h - 00FFh
x87 Numeric Coprocessor
System Specifications
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118
Address
Resource
0102h
Video Display Controller
0170h - 0177h
Secondary Fixed Disk Controller (IDE)
01F0h - 01F7h
Primary Fixed Disk Controller (IDE)
0200h - 0207h
Game I/O Port
0220h - 022Fh
Serial Port A
0238h - 023Fh
Serial Port B
0278h - 027Fh
Parallel Port 3
02E8h - 02Efh
Serial Port B
02F8h - 02FFh
Serial Port B
0338h - 033Fh
Serial Port B
0370h - 0375h
Secondary Diskette
0376h
Secondary IDE
0377h
Secondary IDE/Diskette
0378h - 037Fh
Parallel Port 2
03B4h - 03Bah
Monochrome Display Port
03BCh - 03BFh
Parallel Port 1 (Primary)
03C0h - 03CFh
Video Display Controller
03D4h - 03DAh
Color Graphics Controller
03E8h - 03EFh
Serial Port A
03F0h - 03F5h
Diskette Controller
03F6h - 03F7h
Primary IDE - Sec. Diskette
03F8h - 03FFh
Serial Port A (Primary)
0400h - 043Fh
DMA Controller 1, Extended Mode Registers
04D0h - 04D1h
Interrupt Controllers 1 and 2 Control Register
0678h - 067Ah
Parallel Port (ECP)
0778h - 077Ah
Parallel Port (ECP)
07BCh - 07BEh
Parallel Port (ECP)
0CA0 - CA3h
BMC Registers
0CF8h
PCI CONFIG_ADDRESS Register
0CF9h
NBX Turbo and Reset control
0CFCh
PCI CONFIG_DATA Register
46E8h
Video Display Controller
System Specifications
8506162.book Page 119 Wednesday, May 10, 2000 10:21 AM
Memory map
Address Range (hex)
Amount
Function
0 to 07FFFFh
640 KB
DOS region, base system memory
0A0000h to 0BFFFFh
128 KB
Video or SMM memory
0C0000h and 0DFFFFh
128 KB
Expansion card BIOS and buffer
area
0F0000h to 0FFFFFh
128 KB
System BIOS
0E0000h to 0EFFFFh
64 KB
Extended system BIOS
FC000000h to FFFFFFFFh
64 MB
PCI memory space
Interrupts
The following table suggests a logical interrupt mapping of interrupt sources.
It reflects a typical configuration, but you can change these interrupts. Use
the information to determine how to program each interrupt. The actual
interrupt map is defined using configuration registers in the I/O controller.
I/O Redirection Registers in the I/O APIC are provided for each interrupt
signal. The signals define hardware interrupt signal characteristics for APIC
messages sent to local APIC(s).
Important
If you disable either IDE controller to free the interrupt for
that controller, you must physically unplug the IDE cable
from the system board. Simply disabling the drive by
configuring the SSU option does not make the interrupt
available.
Interrupt
I/O APIC
Level
Description
INTR
INT0
Processor interrupt
NMI
N/A
NMI from PIC to processor
IRQ1
INT1
Keyboard interrupt
Cascade
INT2
Interrupt signal from second 8259
IRQ3
INT3
Serial port A or B interrupt from SIO device (you can configure either)
IRQ4
INT4
Serial port A or B interrupt from SIO device (you can configure either)
IRQ5
INT5
Parallel port II
System Specifications
119
8506162.book Page 120 Wednesday, May 10, 2000 10:21 AM
Interrupt
I/O APIC
Level
Description
IRQ6
INT6
Diskette port
IRQ7
INT7
Parallel port
IRQ8_L
INT8
RTC interrupt
IRQ9
INT9
Signal control interrupt (SCI) used by ACPI-compliant operating
system
IRQ10
INT10
IRQ11
INT11
IRQ12
INT12
Mouse interrupt
IRQ13
INT13
Co-processor interrupt
IRQ14
INT14
Compatibility IDE interrupt from primary channel IDE devices 0 and 1
IRQ15
INT15
SMI_L
System management interrupt - general purpose indicator sourced
through the PID to the processors
DMA usage
The following table lists the direct memory access (DMA) channels that the
system typically uses and which ones are available for use by add-in devices.
120
DMA
Resource
0
Cascade
1
Available
2
Floppy Controller
3
Available
4
Redirect Cascade
5
Available
6
Available
7
Available
System Specifications
8506162.book Page 121 Wednesday, May 10, 2000 10:21 AM
Index
A
accessories, safety precautions 102
adapter cards
adding 48
replacing 46
troubleshooting 91, 92
add-in cards
adding 48
replacing 46
troubleshooting 92
adding
adapter cards 48
add-in cards 48
CPU 41
drives, preparing 23
expansion cards 48
processor 41
additional information, getting vi
addresses, I/O 116
administrator password, access 83
Advanced menu, Setup utility 66
altitude, operating 116
B
back panel
fan, replacing 54
features 3
backing up files 78
backplane
hot-plug, features 8
replacing 57
battery
replacing 43
troubleshooting 44
bezel door
closing 21
opening 19
BIOS
Setup utility 65
updating 67
BIOS Boot Block Write Enable jumper,
setting 70
BMC Boot Block Write Enable jumper,
setting 70
BMC Firmware Update jumper,
setting 72
Boot menu, Setup utility 66
boot sequence, setting 85
buttons
disabling power and reset buttons 84
front panel board, location 9
NMI 9
power 9, 12
sleep 9
system reset 9
C
cabling, drives 24
case
closing 20
opening 18
size 115
CD drive
problems 88
replacing 30
CD, Server Companion 86
certifications, in brief 116
chassis intrusion switch 82
checking hard drive space 77
checklist, troubleshooting 87
closing
bezel door 21
case 20
CMOS Clear jumper, setting 68
components, front panel board 9
components, system board 6
conditioner, line 76
Console, Direct Platform Control 82
control panel board
features 9
Index
121
8506162.book Page 122 Wednesday, May 10, 2000 10:21 AM
replacing 56
CPU
adding additional 41
heatsink 37, 41
replacing 37
specifications 115
speed 115
troubleshooting 89
creating, startup diskette 86
D
deleting temporary files 78
DIMMs
adding 35
installing 35
replacing 33
Direct Platform Control (DPC)
Console 82
diskette drive
replacing 24
troubleshooting
LED always on 92
not recognized 91
will not read, write, format 91
write protection summary 84
DMA usage 120
DPC (direct platform control) 82
drives
cabling 24
CD drive, replacing 30
checking available space 77
disk activity LED 9
diskette, replacing 24
hot-plug
replacing 26, 28
troubleshooting 89
preparing to add 23
preparing to replace 23
SCA
replacing 26, 28
troubleshooting 89
SCSI
replacing 26, 28
122
Index
troubleshooting 89
troubleshooting 89
troubleshooting CD drive 88
E
emptying the Recycle Bin 79
environmental specifications 116
error messages 97
Exit menu, Setup utility 66
expansion cards
adding 48
replacing 46
troubleshooting 92
F
fans, replacing 54
FAQ (frequently asked questions),
accessing vi
FCC notice 106
features
back panel 3
control panel board 9
front panel 2
front panel board 9
hot-plug backplane 8
interior 4
software security 84
system 1
files
backup 78
FRB Enable jumper, setting 71
front panel board
components 9
features 9
replacing 56
front panel, features 2
G
getting additional information vi
guidelines, troubleshooting 88
H
hard drive
8506162.book Page 123 Wednesday, May 10, 2000 10:21 AM
maintenance 76
maintenance utilities 76
management 77
troubleshooting 89
hardware status 81
hot-plug
backplane features 8
backplane, replacing 57
fan, replacing 54
replacing the cage fan 54
humidity, operating 116
system board 7
BMC Firmware Update
setting 72
system board 7
CMOS Clear
setting 68
system board 7
FRB Enable
setting 71
system board 7
Intrusion Detection Enable
setting 72
system board 7
Password Clear
setting 68
system board 7
Recovery Boot
setting 69
system board 7
setting 68
system board, location 6
Wake on LAN Enable
setting 73
system board 7
I
I/O addresses, system 116
I/O ports 115
IDE drive, maintenance 76
indicators
100 Mbit speed LED 3
disk activity LED 9
LAN activity LED 3
network activity LED 9
power LED 9, 12
system fault LED 9
information, getting more vi
installing
battery, troubleshooting 44
DIMMs 35
memory 35
integrity, system 80
Intel Server Control 81
interior features 4
interrupts, system 119
Intrusion Detection Enable jumper,
setting 72
ISC (Intel server control) 81
J
jumpers
BIOS Boot Block Write Enable
setting 70
system board 7
BMC Boot Block Write Enable
setting 70
K
keyboard
booting without one 85
port location 3
troubleshooting 94
L
LAN
100 Mbit speed LED 3
activity LED 3
port location 3
LEDs
100 Mbit speed 3
disk activity 9
front panel board, location 9
LAN activity 3
network activity 9
power 9, 12
Index
123
8506162.book Page 124 Wednesday, May 10, 2000 10:21 AM
system fault 9
line conditioners 76
locks
mechanical, security 82
software, security 82
M
Main menu, Setup utility 66
management, hard drive 77
ManageX Event Manager 81
manual conventions v
memory
adding 35
installing 35
map, system 119
replacing 33
specifications 115
troubleshooting 89
messages, error 97
modem, troubleshooting 90
monitor, adjusting 12
mouse
port location 3
troubleshooting 95
N
network activity LED 9
network, port location 3
NMI, button location 9
O
opening
bezel door 19
case 18
operating
altitude 116
humidity 116
temperature 116
operating system, setup 13
P
parallel port, location 3
password
124
Index
administrator 84
both user and administrator
passwords set 83
only user password set 83
system access control 85
using 83
Password Clear jumper, setting 68
peripheral devices, troubleshooting 91
ports
I/O 115
keyboard 3
LAN 3
mouse 3
network 3
parallel 3
serial 3
USB 3
video 3
POST (power-on self-test), explained 13
power
button 12
button location 9
disabling power button 84
indicator LED 9
input specifications 116
LED 12
replacing, PS/2 power supply 51
source problems 75
supply specifications 115
uninterruptible supplies 76
Power menu, Setup utility 66
preventing static electricity 17
printer, troubleshooting 92
processor
adding additional 41
heatsink 37, 41
replacing 37
specifications 115
speed 115
troubleshooting 89
protecting system against power source
problems 75
protecting the server from viruses 80
8506162.book Page 125 Wednesday, May 10, 2000 10:21 AM
PS/2 power supply, replacing 51
R
Recovery Boot jumper, setting 69
recovery, system 86
Recycle Bin
emptying 79
recycle bin
resizing 79
regulatory compliance 106
removing
side panel 19
system board 60
replacing
adapter cards 46
add-in cards 46
back panel fan 54
backplane, hot-plug 57
battery 43
control panel board 56
CPU 37
DIMMs 33
drives
CD drive 30
diskette 24
hot-plug 26, 28
preparing 23
SCA 26, 28
SCSI 26, 28
expansion cards 46
fans 54
front panel board 56
hot-plug backplane 57
hot-plug cage fan 54
hot-plug fan 54
memory 33
processor 37
PS/2 power supply 51
side panel 20
system board 60
reset
button location 9
button, disabling 84
resetting the system, Windows NT 15
resources
DMA usage 120
I/O addresses 116
interrupts 119
memory map 119
S
safety
accessories 102
general precautions 101
precautions, static electricity 17
SCSI device, troubleshooting 91
SCSI drives
maintenance 76
troubleshooting 89
secure boot mode, summary 84
security
administrator password 84
BIOS setup 66
boot without keyboard 85
both user and administrator
passwords set 83
chassis intrusion switch 82
disable diskette writes 84
disabling power and reset buttons 84
mechanical locks 82
only user password set 83
secure boot mode 84
secure mode 83
set user password 85
setting the boot sequence 85
setting up in BIOS 82
software features 84
software locks 82
timeout 84
using passwords 83
Security menu, Setup utility 66
serial port location 3
server
setting up 11
startup 12
Server Companion CD 86
Index
125
8506162.book Page 126 Wednesday, May 10, 2000 10:21 AM
setting
BIOS Boot Block Write Enable
jumper 70
BMC Boot Block Write Enable
jumper 70
BMC Firmware Update jumper 72
CMOS Clear jumper 68
FRB Enable jumper 71
Intrusion Detection Enable
jumper 72
jumpers 68
Password Clear jumper 68
Recovery Boot jumper 69
Wake on LAN Enable jumper 73
setting up
operating system 13
safety precautions 101
server 11
setting up, Windows NT 13
Setup utility
Advanced menu 66
BIOS 65
Boot menu 66
Exit menu 66
Main menu 66
menus 66
navigating through 66
Power menu 66
Security menu 66
shut-down procedures 13
side panel
removing 19
replacing 20
sleep button 9
software, security features 84
space, hard drive 77
specifications
altitude 116
CPU 115
environmental 116
humidity 116
input power 116
memory 115
126
Index
power supply 115
processor 115
system 115
temperature 116
starting the system 12
startup diskette, creating 86
static electricity, preventing 17
surge suppressors 75
switch
chassis intrusion 82
front panel board, location 9
NMI 9
power 9
reset 9
sleep 9
system
access control 85
administration 81
control 81
error messages 97
features 1
I/O addresses 116
integrity 80
interior features 4
interrupts 119
management 81
memory map 119
NMI button 9
recovery 86
reset button 9
specifications 115
startup 12
troubleshooting 87, 93
turning off 13
system board
BIOS Boot Block Write Enable
jumper 7
BMC Boot Block Write Enable
jumper 7
BMC Firmware Update jumper 7
CMOS Clear jumper 7
components 6
FRB Enable jumper 7
8506162.book Page 127 Wednesday, May 10, 2000 10:21 AM
Intrusion Detection Enable jumper 7
Password Clear jumper 7
Recovery Boot jumper 7
removing 60
replacing 60
Wake on LAN Enable jumper 7
system fault LED 9
system reset, Windows NT 15
system shut down, Windows NT 14
T
temperature, operating 116
temporary files, deleting 78
timeout, security 84
troubleshooting
adapter cards 92
adapters 91
add-in cards 92
battery 44
CD drive 88
checklist 87
CPU 89
diskette drive LED always on 92
diskette drive will not read, write,
format 91
diskette drive, not recognized 91
error messages 97
expansion cards 92
guidelines 88
hard drive 89
keyboard 94
memory 89
modem 90
mouse 95
peripheral devices 91
printer 92
processor 89
SCSI device 91
SCSI drives 89
system 93
video 95
turning off the system, Windows NT 14
U
uninterruptible power supplies 76
updating the BIOS 67
USB port location 3
user password, access 83
using
passwords 83
safety precautions 102
utilities, hard drive maintenance 76
utility, BIOS Setup 65
V
video
port location 3
troubleshooting 95
viruses, protecting the computer 80
W
Wake on LAN Enable jumper, setting 73
Windows NT
setup 13
shut-down procedures 13
Index
127
A MAN US 7250R SYS RACK GDE R0 4/00
7250R Server
System Manual
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