Gateway Convertible Tablet PC Laptop User Manual

Gateway Convertible Tablet PC
User Guide
Contents
1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2 Checking Out Your Gateway Convertible Tablet PC . . . . . . . 9
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . .
Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to a cable or DSL modem or to an Ethernet network . . . . . .
Starting your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the Power on Lid Lift feature . . . . . . . . . . . . . . . . . . . . . .
Waking up your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restarting (rebooting) your convertible tablet PC . . . . . . . . . . . . . . . . . . .
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Tablet control buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Using the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Converting the display from notebook to tablet mode . . . . . . . . . . . . .48
Changing display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Adjusting brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Storing and removing the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Turning your wireless radio on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
4 Using Windows XP Tablet PC 2005 . . . . . . . . . . . . . . . . . . . . . . .55
Using Windows XP Tablet PC 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Using Tablet PC extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Pen button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Tablet Input Panel (TIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Adjusting tablet and pen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Programming the buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Adjusting the Tablet PC Input Panel Settings . . . . . . . . . . . . . . . . . . .62
5 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Changing modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Creating CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
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Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . .
Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing from one display to another . . . . . . . . . . . . . . . . . . . . . . . .
Connecting a video camera to your convertible tablet PC . . . . . . . . . . . .
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6 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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7 Upgrading Your Convertible Tablet PC . . . . . . . . . . . . . . . . . . . 89
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Adding or replacing memory in the memory bay . . . . . . . . . . . . . . . . 92
Replacing memory under the keyboard . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
8 Using the Optional Port Replicator . . . . . . . . . . . . . . . . . . . . . . 107
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . .
Securing your port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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9 Maintaining Your Convertible Tablet PC . . . . . . . . . . . . . . . . . 115
Caring for your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the pen point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the convertible tablet PC screen . . . . . . . . . . . . . . . . . . . .
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Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Protecting your convertible tablet PC from viruses . . . . . . . . . . . . . . . . . .121
Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Microsoft System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Reinstalling programs and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Restoring your convertible tablet PC to the original configuration . . .126
10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . .151
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
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A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . 155
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
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Chapter 1
Getting Help
• Using the Gateway Web site
• Using Help and Support
• Using BigFix
• Using Your Computer guide
• Using online help
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Chapter 1: Getting Help
Thank you for purchasing our
convertible tablet PC!
You have made an excellent decision choosing Gateway. We are sure that
you will be pleased with the outstanding quality, reliability, and
performance of your new convertible tablet PC. Each and every Gateway
convertible tablet PC uses the latest technology and passes through the
most stringent quality control tests to ensure that you are provided with
the best product possible.
Your new Gateway convertible tablet PC is designed to provide an
exceptional balance of performance and portability. Your convertible
tablet PC uses the latest chipset and mobile processor technologies to
manage the processor speed and power consumption for a greater battery
life experience. This design provides you with maximum performance
when plugged into AC power balanced with optimized battery life when
on battery power.
Please read this guide carefully to familiarize yourself with our range of
services and support. We have highlighted some basic care and safety
information to help you keep your convertible tablet PC in good
operating condition.
Gateway stands behind our value proposition to our customers — to
provide best-of-class service and support in addition to high-quality,
brand-name components at affordable prices. If you ever have a problem,
our knowledgeable, dedicated customer service department will provide
you with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and
enjoyment from your new Gateway convertible tablet PC for years to
come.
Thank you again, from all of us at Gateway.
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Gateway Web site
Gateway Web site
Gateway's online support is available 24 hours per day, 7 days per week
and provides the most current drivers, product specifications, tutorials,
and personalized information about your convertible tablet PC. Visit the
Gateway Support Web site at support.gateway.com.
Using Support
The Support site is divided into seven major areas:
■
Support Home
■
Product Support
■
Downloads
■
Customer Service
■
Upgrade Center
■
Resources
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Contact Us
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Chapter 1: Getting Help
Support Home
Tap or click Support Home. To view support documents for your
convertible tablet PC, type your serial number in the Serial Number box,
then tap or click Submit.
Tap or click the arrow button to open the Select Your Computer Product
box, then tap or click Notebook Computers to access product
documentation, specifications, and guides for all Gateway notebooks.
Product Support
Tap or click Product Support to view a list of all the products that Gateway
supports.
Downloads
Tap or click Downloads to get the latest software updates for BIOS and
driver upgrades. By entering your serial number you get drivers specific
to your convertible tablet PC. Tap or click Browse All Downloads to walk
through a step-by-step wizard to locate your drivers.
Customer Service
Tap or click Customer Service to view information about your account and
general information about warranties and special offers.
Upgrade Center
Tap or click Upgrade Center to view and purchase upgrades for your
convertible tablet PC.
Resources
Tap or click Resources to access utilities to help you manage your
convertible tablet PC.
Contact Us
Tap or click Contact Us to access links to customer care with a live
technician, including chat and e-mail. Tap or click Call Us to get a list of
Gateway telephone numbers for both sales and support. For more
information, see “Telephone support” on page 151.
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www.gateway.com
Help and Support
Help and Support
Your convertible tablet PC includes Help and Support, an easily accessible
collection of help information, troubleshooters, and automated support.
Use Help and Support to answer questions about Windows and to help
you quickly discover and use the many features of your Gateway
convertible tablet PC.
To start Help and Support:
■
Tap or click Start, then tap or click Help and Support. Help and Support
opens.
You can find help information by tapping or clicking a link, performing
a search, or browsing the index.
www.gateway.com
5
Chapter 1: Getting Help
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword)
in the Search box located at the top of any Help and Support screen, then
tap or click the arrow
button.
For each search, you receive the following search result types:
■
Suggested Topics - These topics are located in Help and Support and
are relevant to your search topic.
■
Full-text Search Matches - These topics are located in Help and
Support and contain the words you entered in the Search box.
■
Microsoft Knowledge Base - These topics are located on the Microsoft
Web site and contain the words you entered in the Search box. You
must be connected to the Internet to search for and access these
topics.
To view a list of your search results, tap or click the results header for
the type of results you want to view.
To view a topic, tap or click the topic name in the Search Results list.
BigFix
Your convertible tablet PC may include BigFix. BigFix monitors your
convertible tablet PC for problems and conflicts. It automatically gathers
information about the latest bugs, security alerts, and updates from BigFix
sites on the Internet. Whenever BigFix detects a problem, it alerts you
by flashing the blue taskbar icon. To fix the problem, tap or click on that
icon to open BigFix.
To start BigFix:
■
6
Tap or click Start, All Programs, Accessories, System Tools, then tap
or click BigFix.
www.gateway.com
Using Your Computer guide
To learn more about using BigFix:
■
From the BigFix program, tap or click Help, then tap or click Tutorial.
Using Your Computer guide
In addition to this guide, the Using Your Computer guide has been included
on your hard drive. The Using Your Computer guide includes information
on using Windows, using the Internet, sending a fax, and changing
power-saving settings as well as other topics.
To access the Using Your Computer guide:
■
Tap or click Start, All Programs, then tap or click Gateway
Documentation.
Online help
Many programs provide information online so you can research a topic
or learn how to perform a task while you are using the program. You can
access most online help information by selecting a topic from a Help
menu or by tapping or clicking a Help button.
www.gateway.com
7
Chapter 1: Getting Help
You can search for information by viewing the help contents, checking
the index, searching for a topic or keyword, or browsing through the
online help.
8
www.gateway.com
Chapter 2
Checking Out Your Gateway
Convertible Tablet PC
• Identifying features
• Locating your convertible tablet PC’s model
and serial number
• Locating the Microsoft Certificate of
Authenticity
• Locating the specifications for your
convertible tablet PC
• Purchasing accessories
9
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Front
Modular bay
Component
Modular bay
Icon
LCD panel
release latch
Description
Use this bay for a DVD drive or combination DVD/CD-RW drive.
For more information, see “Changing modules” on page 64.
To determine the type of drive in the modular bay, examine the
drive tray’s plastic cover and compare the logo to those listed
in “Identifying drive types” on page 66.
Important: Your convertible tablet PC may have come with a
DVD or combination DVD/CD-RW. To order a different module,
contact Gateway.
LCD panel
release
latch
10
Open the LCD panel by sliding the release latch.
www.gateway.com
Left
Left
Kensington
lock slot
PC Card
slot
Memory card
reader
IEEE 1394 port
Power
switch
Speaker
Microphone jack
Headphone jack
Component
Icon
Description
Kensington™
lock slot
Secure your convertible tablet PC to an object by connecting
a Kensington cable lock to this slot.
PC Card slot
Insert one Type II PC Card into this slot. For more information,
see “Adding and removing a PC Card” on page 71.
Memory card
reader
Insert a memory card from a digital camera, MP3 player, PDA,
or cellular telephone into the memory card reader. For more
information, see “Using the memory card reader” on page 69.
The memory card reader supports Memory Stick®, Memory
Stick Pro®, MultiMediaCard™, and Secure Digital™.
IEEE 1394 port
Plug an IEEE 1394 (also known as Firewire® or i.Link®)
device (such as a digital camcorder) into this 4-pin IEEE 1394
port.
Microphone
jack
Plug a microphone into this jack.
www.gateway.com
11
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Component
Icon
Description
Headphone
jack
Plug amplified speakers or headphones into this jack. The
built-in speakers are turned off when speakers or headphones
are plugged into this jack.
Power switch
Slide to turn the power on or off. You can also configure the
power switch for Standby/Resume mode. For more
information on configuring the power switch mode, see
“Changing Power-Saving Settings” in Using Your Computer
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
Speaker
Provides audio output when headphones or amplified
speakers are not plugged in.
Right
Pen
Speaker
Component
Modem jack
Icon
Kensington
lock slot
Description
Pen
Write, tap, and input directly on your convertible tablet PC’s
display using the cordless pen.
Speaker
Provides audio output when headphones or amplified
speakers are not plugged in.
12
www.gateway.com
Back
Component
Icon
Description
Modem jack
Plug a modem cable into this jack. For more information,
see “Connecting the dial-up modem” on page 27.
Kensington™
lock slot
Secure your convertible tablet PC to an object by
connecting a Kensington cable lock to this slot.
Back
Ventilation
fan
USB
port
Docking Ethernet Power
Status
port
jack
connector indicators
USB
port
Monitor
port
Component
Ventilation fan
Icon
Description
Helps cool internal components.
Warning: Do not work for long periods with the convertible
tablet PC resting on your lap. If the air vents are blocked, the
convertible tablet PC may become hot enough to harm your
skin.
Caution: Do not block or insert objects into these slots. If these
slots are blocked, your convertible tablet PC may overheat
resulting in unexpected shutdown or permanent damage to the
convertible tablet PC.
Caution: Provide adequate space around your convertible
tablet PC so air vents are not obstructed. Do not use the
convertible tablet PC on a bed, sofa, rug, or other similar
surface.
www.gateway.com
13
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Component
Icon
Description
USB ports
Plug USB devices (such as a diskette drive, flash drive, printer,
scanner, camera, keyboard, or mouse) into these ports.
Monitor port
Plug an analog VGA monitor or projector into this port. For
more information, see “Viewing the display on a projector or
monitor” on page 73.
Docking port
Connect the port replicator to this port.
Warning: Power is passed through this port. This docking
connection is certified to UL 1950 for use only with port
replicators designed for your Gateway convertible tablet PC.
Ethernet jack
Plug a 10/100/1000 Ethernet network cable into this jack. The
other end of the cable can be plugged into a cable modem,
DSL modem, or an Ethernet network jack. For more
information, see “Connecting to a cable or DSL modem or to
an Ethernet network” on page 28.
Power
connector
Plug the AC adapter cable into this connector.
Status
indicators
Inform you of the power status or when a drive is in use. For
more information, see “LED status indicators” on page 33.
14
www.gateway.com
Bottom
Bottom
Pen
latch
System
label
Battery
latch
Reset
hole
Battery
Hard
drive
bay
Memory
bay
Component
Icon
Description
System label
Includes the product model number. For more information,
see “Identifying your model” on page 18.
Reset hole
Insert a straightened paper clip into this hole to manually
restart your convertible tablet PC.
Memory bay
Install a memory module into this bay. For more
information, see “Adding or replacing memory” on
page 91.
Pen latch
Slide to release the pen.
Battery latch
Slide to release the battery. For more information, see
“Changing batteries” on page 82.
Battery
Provides power when the convertible tablet PC is not
plugged into AC power.
Hard drive bay
The hard drive is located in this bay. For more information,
see “Replacing the hard drive kit” on page 104.
www.gateway.com
15
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Keyboard area
Microphone
Tablet
control
buttons/
LCD panel
status
indicators
Keyboard
multi-function
buttons/
status
indicators
Keyboard
Touchpad
Component
Icon
Description
Microphone
Record audio through this microphone. The built-in
microphone is turned off while an external microphone is
connected. For the location of your microphone jack, see “Left”
on page 11 and “Back” on page 110.
Tablet control
buttons
See “Tablet control buttons” on page 41 for a description of
each button.
LCD panel
status
indicators
Inform you of the power status or when a drive is in use. For
more information, see “LED status indicators” on page 33.
Keyboard
Provides all the features of a full-sized computer keyboard. For
more information, see “Using the keyboard” on page 36.
Touchpad
Provides all the functionality of a mouse. For more information,
see “Using the EZ Pad touchpad” on page 44.
16
www.gateway.com
Keyboard area
Component
Icon
Description
Keyboard
Multi-function
buttons
Press these buttons to open programs assigned to them.
These buttons are set to open your default e-mail program,
your default Web browser, online help, and the My Computer
window. For more information, see “Multi-function buttons” on
page 43.
Keyboard
Status
indicators
Inform you when a button has been pressed that affects how
the keyboard is used. For more information, see “Keyboard
status indicators” on page 35.
www.gateway.com
17
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Identifying your model
Important
The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway model number
The label on the bottom of your convertible tablet PC contains
information that identifies your convertible tablet PC model and its
features. Gateway Customer Care will need this information if you call
for assistance.
Gateway
model
number
18
www.gateway.com
Finding your specifications
Gateway serial number
You can locate the Gateway serial number:
■
Printed on a white sticker on the bottom or back of your convertible
tablet PC.
■
Printed on the customer invoice that came with your convertible
tablet PC. The invoice also contains your customer ID number.
Internal wireless label
A label similar to the following indicates your convertible tablet PC
contains a wireless communications device. The label is located on the
bottom of your convertible tablet PC.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of
your convertible tablet PC includes the product key code for your
operating system.
Finding your specifications
For more information about your convertible tablet PC, such as memory
size, memory type, and hard drive size, visit Gateway’s Support site at
support.gateway.com. The Support site also has links to additional
Gateway documentation and detailed specifications. For more
information, see “Gateway Web site” on page 3.
www.gateway.com
19
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Accessories
To order accessories, visit the Accessory Store at accessories.gateway.com.
Batteries and automobile/airplane power adapters
If you run your convertible tablet PC on battery power for extended
periods, you may want to buy an additional battery so you can swap
batteries when necessary. See “Changing batteries” on page 82 for more
information about using an additional battery.
With an automobile/airplane power adapter, you can save battery power
by plugging your convertible tablet PC into an automobile cigarette
lighter or an airplane in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space
for accessories or supplies.
Memory
Large programs, such as multimedia games or graphics programs, use a
lot of memory. If your programs are running more slowly than you think
they should, try adding more memory. See “Adding or replacing
memory” on page 91 for more information.
Port replicators
Although you can attach devices directly to your convertible tablet PC,
a port replicator lets you make all of those connections at one time. When
you travel with your convertible tablet PC, you merely disconnect from
the port replicator instead of unplugging all the devices.
A port replicator also provides additional ports and other expansion
features not included with your convertible tablet PC. See “Using the
Optional Port Replicator” on page 107 for more information about using
a port replicator with your convertible tablet PC.
20
www.gateway.com
Accessories
Printers
You can attach almost any type of printer to your convertible tablet PC.
The most common types are inkjet and laser printers, which print in color
or black and white.
Inkjet printers and cartridges are relatively inexpensive, but they are
slower than laser printers. Using an inkjet color printer, you can print
pictures, banners, and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much
faster than inkjet printers. Laser printers are better than inkjet printers
when you are printing large documents.
USB flash drive
Use a USB flash drive for storing files or transferring files to another
computer.
www.gateway.com
21
Chapter 2: Checking Out Your Gateway Convertible Tablet PC
22
www.gateway.com
Chapter 3
Getting Started
• Installing the battery
• Connecting the AC adapter
• Connecting the dial-up modem
• Connecting to a cable or DSL modem or to
an Ethernet network
• Turning your convertible tablet PC on and
off
• Using the status indicators
• Using the keyboard, buttons, and the EZ
Pad touchpad
• Using the display and pen
• Adjusting the volume
• Connecting to a wireless network
23
Chapter 3: Getting Started
Installing the battery
To install the battery:
1
2
3
Close the LCD panel.
4
Slide the battery lock to the locked position.
Turn your convertible tablet PC over so the bottom is facing up.
Hold the battery label-side down and lower it into the open battery
bay until the battery clicks into place.
Connecting the AC adapter
You can run your convertible tablet PC using an AC adapter or your
convertible tablet PC’s battery. The battery was shipped to you partially
charged. You should use the AC adapter right away to fully charge the
battery. Allow three hours for the battery to fully charge.
Important
24
If the battery is not fully charged before you use your
convertible tablet PC on battery power for the first time, the
battery life may be much shorter than you expect. If the
battery life seems short even after being charged for
three hours, the battery may need to be recalibrated. For
information on recalibrating the battery, see “Recalibrating
the battery” on page 81.
www.gateway.com
Connecting the AC adapter
To connect the AC adapter:
1
Connect the power cord to the AC adapter.
Caution
Make sure that you use the AC adapter that came with your
convertible tablet PC or one of the same type purchased
from Gateway.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your convertible tablet PC may
be damaged.
2
Connect the AC adapter to your convertible tablet PC’s power
connector.
www.gateway.com
25
Chapter 3: Getting Started
3
Plug the power cord into a wall outlet. The battery charge indicator
turns on (see “Status indicators” on page 33 for the location of the
battery charge indicator). If the battery charge indicator does not
turn on, unplug the adapter from your convertible tablet PC, then
plug it back in.
4
When you finish using your convertible tablet PC for the first time,
turn off your convertible tablet PC and leave your convertible tablet
PC connected to AC power until the battery charge indicator turns
blue.
Warning
Important
Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.
If the battery charge indicator does not turn blue after
three hours, contact Gateway Customer Care at
support.gateway.com.
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your
convertible tablet PC can increase to levels far above normal levels and
cause data loss or system damage. Protect your convertible tablet PC and
peripheral devices by connecting them to a surge protector, which absorbs
voltage surges and prevents them from reaching your convertible tablet
PC.
Warning
26
High voltages can enter your convertible tablet PC through
both the power cord and the modem connection. To protect
your convertible tablet PC and avoid electrical shock, use
a surge protector. If you have a telephone modem, use a
surge protector that has a modem jack. If you have a cable
modem, use a surge protector that has an antenna/cable
TV jack. During an electrical storm, unplug both the surge
protector and the modem.
www.gateway.com
Connecting the dial-up modem
Connecting the dial-up modem
Your convertible tablet PC has a built-in 56K modem that you can use
to connect to a standard telephone line.
Warning
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
To connect the modem:
1
Insert one end of the modem cable into the modem jack
right side of your convertible tablet PC.
2
Insert the other end of the modem cable into a telephone wall jack.
The modem will not work with digital or PBX telephone lines.
3
Start your convertible tablet PC, then start your communications
program.
www.gateway.com
on the
27
Chapter 3: Getting Started
Connecting to a cable or DSL
modem or to an Ethernet network
Your convertible tablet PC has a network jack that you can use to connect
to a cable or DSL modem or to an Ethernet network.
To connect to a cable or DSL modem or to an Ethernet network:
28
1
Insert one end of the network cable into the network jack
the back of your convertible tablet PC.
2
Insert the other end of the network cable into a cable modem, DSL
modem, or Ethernet network jack.
3
Start your convertible tablet PC.
www.gateway.com
on
Starting your convertible tablet PC
Starting your convertible tablet
PC
To start your convertible tablet PC:
1
Slide the latch on the front of your convertible tablet PC, then lift
the LCD panel.
2
If you do not have the power on lid lift feature activated, slide the
power switch located on the left side of your convertible tablet PC.
For more information, see “Turning on the Power on Lid Lift feature”
on page 30.
The power switch is preset to On/Off mode. However, you can also
set it to function in Standby/Resume mode.
Tips & Tricks
For more information about changing the power switch
mode, see “Changing Power-Saving Settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
www.gateway.com
29
Chapter 3: Getting Started
3
If you are starting your convertible tablet PC for the first time, follow
the on-screen instructions to set up your convertible tablet PC.
Warning
Do not work for long periods with the convertible tablet PC
resting on your lap. If the air vents are blocked, the
convertible tablet PC may become hot enough to harm
your skin.
Caution
Provide adequate space around your convertible tablet PC
so air vents are not obstructed. Do not use the convertible
tablet PC on a bed, sofa, rug, or other similar surface.
Turning on the Power on Lid Lift feature
The Power on Lid Lift feature turns on your convertible tablet PC
whenever you open the LCD panel. Your convertible tablet PC was
shipped to you with the Power on Lid Lift feature turned off.
To turn on the Power on Lid Lift feature:
1
2
Turn on your convertible tablet PC.
3
4
5
Open the Advanced menu.
6
30
As soon as it starts and you see a startup screen, press F2. The BIOS
Setup utility opens.
Highlight Wake From Lid, then select Enabled by pressing the spacebar.
Open the Exit menu, then highlight Exit Saving Changes and press
ENTER.
Select Yes, then press ENTER.
www.gateway.com
Turning off your convertible tablet PC
Waking up your convertible tablet PC
When you have not used your convertible tablet PC for several minutes
or if you close the LCD panel without turning off your convertible tablet
PC, it may enter a power-saving mode called Standby. While in Standby,
the power indicator flashes.
If your convertible tablet PC is in Standby mode, press the power button
to “wake” it up.
Tips & Tricks
For more information about changing the power button
mode, see “Changing Power-Saving Settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Turning off your convertible
tablet PC
To turn off your convertible tablet PC:
1
Tap or click Start, then tap or click Turn Off Computer. The Turn Off
Computer dialog box opens.
2
Tap or click Turn Off. Windows shuts down and turns off your
convertible tablet PC.
Important
If for some reason you cannot use the Turn Off Computer
option in Windows to turn off your convertible tablet PC,
press and hold the power button for about five seconds,
then release it.
www.gateway.com
31
Chapter 3: Getting Started
Restarting (rebooting) your
convertible tablet PC
If your convertible tablet PC does not respond to keyboard, touchpad,
or mouse input, you may have to close programs that are not responding.
If closing unresponsive programs does not restore your convertible tablet
PC to normal operation, you may have to restart (reboot) your convertible
tablet PC.
To close unresponsive programs and restart your convertible tablet
PC:
1
Press the Windows Security button
. The Windows Security dialog
box opens. For more information, see “Tablet control buttons” on
page 41.
-ORPress CTRL+ALT+DEL. The Windows Security dialog box opens.
2
Tap or click Task Manager. The Windows Task Manager dialog box
opens.
3
4
5
Tap or click the program that is not responding.
6
Tap or click End Task.
Tap or click X in the top-right corner of the Windows Task Manager
dialog box.
If your convertible tablet PC does not respond, turn it off, wait ten
seconds, then turn it on again.
Important
If your convertible tablet PC does not turn off immediately,
complete the following steps until your convertible tablet
PC turns off:
1 Slide and hold the power switch for about five seconds,
then release it.
2 Insert a straightened paper clip into the reset hole on
the bottom of your convertible tablet PC.
3 Unplug the power cord and remove the battery for more
than 10 seconds.
32
www.gateway.com
Status indicators
As a part of the regular startup process, a program to check the disk
status runs automatically. When the checks are finished, Windows
starts.
Status indicators
LED status indicators
LED status indicators inform you when a drive is being used or indicate
the power status of your convertible tablet PC.
Memory card reader
Disc drive
Battery charge
Power
Hard drive
www.gateway.com
33
Chapter 3: Getting Started
Indicator
Icon
Description
Hard drive
The hard drive is in use.
Disc drive
The DVD or DVD/CD-RW drive is in use.
Memory card
reader
The memory card reader is in use.
Battery charge
The LED shows the battery activity and status.
LED blue - battery is fully charged.
LED purple - battery is charging.
■
LED blinking red - battery charge is very low.
■
LED solid red - battery is malfunctioning.
This LED only lights up when your convertible tablet PC
is connected to AC power or the battery charge is very low.
■
■
Power
The LED shows your convertible tablet PC’s power status.
■
■
■
34
LED on - convertible tablet PC is on.
LED blinking - convertible tablet PC is in Standby mode.
LED off - convertible tablet PC is off.
www.gateway.com
Status indicators
Keyboard status indicators
Keyboard status indicators inform you when a button has been pressed
that affects how the keyboard is used.
Pad lock
Scroll lock
Caps lock
Indicator
Icon
Description
Caps Lock
Caps Lock is turned on.
Scroll Lock
Scroll Lock is turned on. For more information, see
“System key combinations” on page 38.
Pad Lock
Numeric keypad is turned on.
1
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35
Chapter 3: Getting Started
Using the keyboard
Your convertible tablet PC features a full-size keyboard that functions the
same as a desktop computer keyboard. Many of the keys have been
assigned alternate functions, including shortcut keys for Windows,
function keys for specific system operations, and the Num Lock keys for
the numeric keypad.
Function keys/
System keys
Navigation keys/
Volume keys
FN key
Windows
key
Tips & Tricks
36
Numeric Application Arrow keys/LCD
keypad
key brightness keys
You can attach an external keyboard to the
convertible tablet PC or port replicator using a USB
port. You do not need to shut down the convertible
tablet PC to connect a USB keyboard.
www.gateway.com
Using the keyboard
Key types
The keyboard has several different types of keys. Some keys perform
specific actions when pressed alone and other actions when pressed in
combination with another key.
Key type
Function keys
Icon
Description
Press these keys labeled F1 to F12 to perform actions
in programs. For example, pressing F1 may open help.
Each program uses different function keys for different
purposes. See the program documentation to find out
more about the function key actions.
System keys
Press these colored keys in combination with the FN key
to perform specific actions. For more information, see
“System key combinations” on page 38.
Navigation keys
Press these keys to move the cursor to the beginning
of a line, to the end of a line, up the page, down the page,
to the beginning of a document, or to the end of a
document.
Volume keys
Press these colored keys in combination with the FN key
to increase or decrease the volume or to turn off all
sound.
FN key
Press the FN key in combination with a colored system
key to perform a specific action.
Windows key
Press this key to open the Windows Start menu. This
key can also be used in combination with other keys to
open utilities like F (Search utility), R (Run utility), and
E (Explorer utility).
Numeric keypad
Use these keys to type numbers when the numeric
keypad is turned on. Press FN+PAD LOCK to turn on
the numeric keypad.
Application key
Press this key for quick access to shortcut menus and
help assistants in Windows.
Arrow keys
Press these keys to move the cursor up, down, right, or
left.
LCD brightness
keys
Press these colored keys in combination with the FN key
to control the screen brightness.
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37
Chapter 3: Getting Started
System key combinations
When you press the FN key and a system key at the same time, your
convertible tablet PC performs the action identified by the text or icon
on the key.
Press and hold FN, then
press this system key...
To...
Display the power status box in the upper-left corner of
your display. The box shows the battery charge level, the
BIOS version, and whether the AC adapter is being
used. Press the key combination again to close this box.
Toggle your convertible tablet PC’s display between the
LCD, an external monitor, or both displays at the same
time. A monitor must be plugged into the monitor port
on your convertible tablet PC.
Enter Standby mode. Slide the power switch to leave
Standby mode. For more information, see “Changing
Power-Saving Settings” in Using Your Computer which
has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
Turn the wireless network on or off.
Warning: Radio frequency wireless communication can
interfere with equipment on commercial aircraft. Current
aviation regulations require wireless devices to be turned
off while traveling in an airplane. 802.11g (also known
as wireless Ethernet or Wifi) communication devices are
examples of devices that provide wireless
communication.
38
www.gateway.com
Using the keyboard
Press and hold FN, then
press this system key...
To...
Increase the LCD panel brightness above the normal
brightest setting for 255 seconds. Use this feature in
bright lighting situations, such as outside in bright
sunlight.
Press a second time to decrease the brightness below
the normal dimmest setting. Use this feature in dim
lighting situations.
Press a third time to return the display to the normal
brightness setting.
Important: Using this feature will affect battery
performance.
For more information, see “XtraBright/XtraDim” on
page 50.
Turn on Pad Lock so you can use the numeric keypad.
Press this key combination again to turn off Pad Lock.
The Pad Lock status indicator appears when this
function is turned on.
Pause the text scrolling in a DOS screen. Press this key
combination again to continue scrolling. The Scroll Lock
status indicator appears when this function is turned on.
(This function is only available in some programs.)
Pause execution of a DOS program. (This function is
only available in some programs.)
Stop the currently running DOS program. (This function
is only available in some programs.)
Increase the brightness of the display. This key
combination overrides the XtraBright/XtraDim setting.
For more information, see “Adjusting brightness” on
page 50.
Decrease the brightness of the display. This key
combination overrides the XtraBright/XtraDim setting.
For more information, see “Adjusting brightness” on
page 50.
www.gateway.com
39
Chapter 3: Getting Started
Press and hold FN, then
press this system key...
To...
Mute the sound. Press the key combination again to
restore the sound. For more information, see “Adjusting
the volume” on page 53.
Increase the volume. For more information, see
“Adjusting the volume” on page 53.
Decrease the volume. For more information, see
“Adjusting the volume” on page 53.
40
www.gateway.com
Buttons
Buttons
Tablet control buttons
Press the tablet control buttons to control the convertible tablet PC while
it is in tablet mode. The buttons have dimples so you can press them
with your pen.
XtraBright/
XtraDim
Screen
rotation
Button
Icon
Tablet input
panel
Windows
security
Press to...
Screen rotation
Rotate the display orientation. For more information,
see “Changing display orientation” on page 49.
Tablet input panel
Open the tablet input panel.
www.gateway.com
41
Chapter 3: Getting Started
Button
XtraBright/XtraDim
Icon
Press to...
Increase the LCD panel brightness above the normal
brightest setting for 255 seconds. Use this feature in
bright lighting situations, such as outside in bright
sunlight.
Press a second time to decrease the brightness
below the normal dimmest setting. Use this feature
in dim lighting situations.
Press a third time to return the display to the normal
brightness setting.
Important: Using this feature will affect battery
performance.
For more information, see “XtraBright/XtraDim” on
page 50.
Windows security
42
Open the Windows Task Manager. Also is used for
domain authentication or logon screen.
www.gateway.com
Buttons
Multi-function buttons
Press the multi-function buttons to open the programs associated with
them. The buttons have dimples so that you can press them with your
pen.
Help
Internet
E-mail
Button
My Computer
Icon
Press to...
E-mail
Open your default e-mail program.
Internet
Open your default Web browser.
Help
Open online help.
My Computer
Open the My Computer window.
www.gateway.com
43
Chapter 3: Getting Started
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch.
Left touchpad
Right touchpad
button
button
Touchpad
Rocker switch
When you move your finger on the touchpad, the pointer (arrow) on the
screen moves in the same direction.
44
www.gateway.com
Using the EZ Pad touchpad
You can use the EZ-Pad left and right buttons below the touchpad to select
objects. You can assign a function to the rocker switch between the
touchpad buttons. This function can be to scroll up or down, maximize
or minimize the active window, or open and close the Start menu.
Tips & Tricks
To...
For instructions on how to adjust the double-click speed,
pointer speed, right-hand or left-hand configuration, and
other touchpad settings, see “Changing the mouse or
touchpad settings” in Using Your Computer which has
been included on your hard drive. To access this guide, tap
or click Start, All Programs, then tap or click Gateway
Documentation.
Do this...
Move the pointer on
the screen.
Move your finger
around on the
touchpad. If you run
out of space and
need to move the
pointer farther, lift
your finger, move it to
the middle of the
touchpad, then
continue moving your
finger.
Select an object on
the screen.
Position the pointer
over the object.
Quickly press and
release the left
button once. This
action is called
clicking.
www.gateway.com
45
Chapter 3: Getting Started
To...
Do this...
Start a program or
open a file or folder.
Position the pointer
over the object.
Press the left button
twice in rapid
succession. This
action is called
double-clicking.
Access a shortcut
menu or find more
information about
an object on the
screen.
Position the pointer
over the object.
Quickly press and
release the right
button once. This
action is called
right-clicking.
Move an object on
the screen.
Position the pointer
over the object.
Press the left button
and hold it down,
then use the
touchpad to move
(drag) the object to
the appropriate part
of the screen.
Release the button to
drop the object
where you want it.
Tips & Tricks
46
You received your convertible tablet PC with the EZ Pad
touchpad set to only accept clicking by using the touchpad
buttons. You can change this feature to allow tapping on
the touchpad to simulate clicking the left button. For more
information, see “Changing the mouse or touchpad
settings” in Using Your Computer which has been included
on your hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
www.gateway.com
Using the display
Using the display
Your convertible tablet PC’s screen combines the eye-soothing readability
of a liquid-crystal display with the responsiveness of a pen controller. The
screen provides a hard, smooth writing surface, minimizes glare, and
increases readability.
■
Unlike other touchscreens and PDAs, your convertible tablet PC’s
display responds only to your convertible tablet PC’s pen. Your
convertible tablet PC will not respond to a PDA pen or the touch of
a fingertip.
■
Steady your hand on the display surface while writing. The pressure
of your hand or fingers will not affect any open programs.
■
Switching from AC to battery power dims the display slightly to save
battery power.
Important
If you prefer maximum brightness while on battery power,
use the XtraBright/XtraDim button. For more information,
see “Tablet control buttons” on page 41.
www.gateway.com
47
Chapter 3: Getting Started
Converting the display from notebook to
tablet mode
To convert the display from notebook mode to tablet mode:
1
2
Open the LCD panel to the normal viewing position.
Locate the rotation direction arrow on the LCD panel hinge.
Rotation direction arrow
3
48
Rotate the LCD panel in the direction of the rotation direction arrow
until the panel is backwards. The panel soft-locks into the final
position.
www.gateway.com
Using the display
4
Close the LCD panel onto the keyboard. There is a click when the
LCD panel latch locks.
Changing display orientation
You can change the display orientation from the default, landscape
(horizontal), to portrait (vertical) or secondary landscape (180 degrees
from the default) using the Screen Rotation button. For more
information, see “Tablet control buttons” on page 41.
To change display orientation:
■
Press the Screen Rotation button to step through display
orientations.
To change orientation properties:
■
Double-tap or double-click the Tablet and Pen Settings icon
taskbar, then tap or click the Display tab.
www.gateway.com
in the
49
Chapter 3: Getting Started
Adjusting brightness
To adjust screen brightness:
■
Use the increase brightness and decrease brightness keys on the
keyboard. For more information, see “System key combinations” on
page 38.
XtraBright/XtraDim
Use XtraBright to increase the LCD panel brightness above the normal
brightest setting for 255 seconds. Use this feature in bright lighting
situations, such as outside in bright sunlight.
Use XtraDim to decrease the brightness below the normal dimmest
setting. Use this feature in dim lighting situations.
To use XtraBright/XtraDim:
■
Press the XtraBright/XtraDim button or press FN+F8 on the keyboard
to increase the LCD panel brightness above the normal brightest
setting for 255 seconds. For more information, see “Tablet control
buttons” on page 41 and “System key combinations” on page 38.
-OR-
■
50
Press the XtraBright/XtraDim button or press FN+F8 on the keyboard
a second time to decrease the brightness below the normal dimmest
setting. For more information, see “Tablet control buttons” on
page 41 and “System key combinations” on page 38.
www.gateway.com
Using the pen
Using the pen
Your convertible tablet PC’s pen is the only device that can write, tap,
and input directly on your convertible tablet PC’s display.
Caution
A finger-tap or PDA stylus has no effect on your convertible
tablet PC’s display, and ink pens and other pointed objects
could damage the surface. Always use the pen that came
with your convertible tablet PC. You can order extra pens
from Gateway.
Caution
Do not sharply strike the display. Although the display is
durable, it can break.
The pen can do everything a mouse does. Just think “tap” instead of
“click”.
With a mouse:
With a pen:
Point and click
Point and tap
Double-click
Double-tap
Click-and-drag
Tap-and-drag
Right-click
Button-tap
(press the pen button while tapping or press and hold with
the pen)
Storing and removing the pen
To store the pen in your convertible tablet PC:
1
Locate the pen holder on the right side of your convertible tablet PC.
For more information, see “Right” on page 12.
2
Slide the pen into the holder with the pocket clip down until the
pen clicks into place.
www.gateway.com
51
Chapter 3: Getting Started
To remove the pen from our convertible tablet PC:
52
1
Locate the pen latch on the bottom of your convertible tablet PC.
For more information, see “Bottom” on page 15.
2
Slide the pen latch until the pen is released from the pen holder.
www.gateway.com
Adjusting the volume
Adjusting the volume
You can use the volume control to adjust the overall volume of your
convertible tablet PC.
To adjust the overall volume level using hardware controls:
■
If you are using external speakers, turn the knob on the front of the
speakers.
-ORUse the mute and volume control buttons on the keyboard. For more
information, see “System key combinations” on page 38.
Tips & Tricks
For instructions on how to adjust the volume in Windows,
see “Adjusting the Volume” in Using Your Computer which
has been included on your hard drive. To access this guide,
tap or click Start, All Programs, then tap or click Gateway
Documentation.
www.gateway.com
53
Chapter 3: Getting Started
Turning your wireless radio on or
off
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and
IEEE 802.11g communication devices are examples of
devices that provide wireless communication.
Warning
In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, hospitals, and oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
Your Gateway convertible tablet PC may have wireless networking
built-in.
To turn the wireless radio on or off:
■
54
Press FN+F7.
www.gateway.com
Chapter 4
Using Windows XP
Tablet PC 2005
• Using Tablet PC extensions
• Adjusting tablet and pen settings
55
Chapter 4: Using Windows XP Tablet PC 2005
Using Windows XP Tablet PC 2005
The Microsoft Windows XP Tablet PC 2005 operating system is a fully
functioning version of Windows XP Professional with added pen-based
computing features:
■
Tablet and Pen Settings — set properties for the pen, tablet buttons,
and display screen
■
Tablet PC Input Panel (TIP) — use its writing pad, soft keyboard, and
voice recognition for entering data
■
Windows® Journal — hand-write documents, then turn them into
text or image files
■
Sticky Notes — make a quick note with your pen or voice and drop
it into another program
■
Document annotation — insert handwritten notes into Word
documents and other programs
■
Enhanced speech and voice recognition — say what you are thinking,
and your tablet will understand
■
Inkball — practice and master pen input with this game of strategy
■
MicroSoft OneNote — capture, organize, and reuse your notes on
notebook computers, desktop computers, or tablet PCs.
The What’s New in Windows XP link in the Help and Support Center and
the Windows XP Start Here booklet that shipped with your tablet PC can
help you learn more about using Windows XP Tablet PC 2005.
56
www.gateway.com
Using Tablet PC extensions
Using Tablet PC extensions
Calibration
The first time you use your convertible tablet PC, you should calibrate
your pen for both portrait and landscape orientations. Calibration
ensures the accuracy of the pen and adjusts the screen’s performance for
different users.
If the on-screen pointer does not seem to line up with the tip of the
pen—for example, because someone else has used your convertible
tablet PC and adjusted it for their own use—recalibrate it to your tapping
patterns.
Recalibrate if you write with the opposite hand from the previous
user—right-handed writer to left-handed writer.
To open the calibration program:
■
Double-tap or double-click
(Tablet and Pen Settings) in the taskbar.
Tap or click Properties, then tap or click Calibrate. Follow the
on-screen instructions.
Gestures
A gesture is a shape you draw with your tablet PC pen to send a command
to your convertible tablet PC. In Input Panel, you can also use gestures
to control the insertion point in the active program. When you use these
gestures, you get the same result as pressing the corresponding key on a
standard keyboard.
■
Open the Tablet Input Panel by waving the pen back and forth over
the screen.
■
Backspace by drawing a right-to-left line on the display surface.
■
In most text input programs, you can erase text by scratching it out.
Windows interprets a scratchout as a delete command.
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57
Chapter 4: Using Windows XP Tablet PC 2005
■
To erase, draw a short, wide “Z.”
■
You will find more information about gestures and gesture symbols,
as well as handwriting tips, in the TIP help. For more information,
see “Tablet Input Panel (TIP)” on page 59.
Pen button
The pen button serves the same function as the right button on a mouse.
Press it and tap (button-tap) to open right-click menus when they are
available.
Tips
58
■
Hold the pen the same way you hold a writing pen, and steady your
writing hand by resting it on the display surface.
■
Line up the pointer before you tap, in cases where the pointer and
pen point are out of alignment. The screen reads the position of the
pointer, not the tap.
■
Store the pen in the convertible tablet PC’s pen holder. Store extra
pens in a drawer to avoid prolonged pressure on the pen tip.
■
The pen has internal electronics, so keep it dry and avoid contact
with liquids.
www.gateway.com
Using Tablet PC extensions
■
Your convertible tablet PC responds to most Penabled™ EMR pens
manufactured by Wacom®.
Tablet Input Panel (TIP)
Tap the Keyboard icon
near the Start button to open the Tablet Input
Panel (TIP). Use the TIP to enter data by hand, soft keyboard, or voice
into a word processing program or a text-entry form.
■
Access the TIP keyboard and writing pad by tapping or clicking the
tabs near the bottom of the window.
Tools and Options
Help
■
To set up speech options, tap or click the Tools and Options icon
then tap or click Speech.
,
TIP tips
■
Open a program for your input (for example, a word processing
program or a Web form) before using the writing pad or soft
keyboard.
www.gateway.com
59
Chapter 4: Using Windows XP Tablet PC 2005
■
To adjust writing pad and keyboard settings, tap or click the Tools
and Options icon
, then tap or click Options.
■
For security and accuracy when entering masked text (such as
passwords), use your convertible tablet PC Input Panel’s soft
keyboard instead of the writing pad.
Using speech recognition
The convertible tablet PC is designed to accept and interpret the human
voice, both for dictation (speech recognition) and for
keyboard-equivalent voice commands.
60
■
Set up speech recognition through your convertible tablet PC Input
Panel’s Tools menu.
■
Learn more about voice commands in the Accessibility section of
the Help and Support Center.
www.gateway.com
Adjusting tablet and pen settings
■
Use the built-in microphone or an external microphone.
■
To modify the speech recognition function, see “Adjusting the Tablet
PC Input Panel Settings” on page 62.
Adjusting tablet and pen settings
Windows XP Tablet PC 2005 includes a control panel for adjusting pen,
display, and button preferences such as:
■
Right-handed or left-handed use
■
Pen calibration in portrait and landscape modes
■
Button functions
■
Pen actions such as double-tapping
To change tablet and pen settings:
1
Tap or click the Tablet and Pen Settings icon
in the taskbar, then
tap or click Properties. The Tablet and Pen Properties dialog box opens.
2
3
Tap or click the Pen Options tab.
Change the pen options settings, then tap or click OK.
Programming the buttons
Most of the tablet control buttons on your convertible tablet PC can be
reprogrammed with new functions.
To reprogram button functions:
1
Tap or click the Tablet and Pen Settings icon
in the taskbar, then
tap or click Properties. The Tablet and Pen Properties dialog box opens.
2
Tap or click the Tablet Buttons tab.
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Chapter 4: Using Windows XP Tablet PC 2005
3
Change the button settings, then tap or click OK.
Adjusting the Tablet PC Input Panel Settings
To adjust writing pad, writing tools, and speech settings:
62
1
2
Tap or click the Keyboard icon
3
Tap or click a tab, then change the input panel settings.
.
Tap or click the Tools and Options icon
www.gateway.com
, then tap or click Options.
Chapter 5
Using Drives and Ports
• Changing modules
• Using DVD drives
• Using the media card reader
• Using a PC Card
• Viewing the display on a monitor, projector,
or television
• Connecting a video camera to your
convertible tablet PC
63
Chapter 5: Using Drives and Ports
Changing modules
Your convertible tablet PC’s modular bay supports different bay modules,
such as a DVD or combination DVD/CD-RW drive.
Modular bay
lock screw
Modular
bay latch
To change bay modules:
64
1
2
Make sure that the drive is empty.
3
4
Close the LCD panel.
Turn off your convertible tablet PC (do not place it in Standby or
Hibernate mode).
Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 113).
www.gateway.com
Changing modules
5
6
Turn your convertible tablet PC over so the bottom is facing up.
Remove the module bay lock screw.
Screw
7
Slide and hold the module bay latch. The module may move out
slightly.
8
Slide the module out.
www.gateway.com
65
Chapter 5: Using Drives and Ports
9
10
Firmly push the new module straight into the bay until the latch
clicks into place.
Replace the module bay lock screw.
Using the DVD drive
You can use your convertible tablet PC to enjoy a wide variety of
multimedia features.
Important
Some music CDs have copy protection software. You may
not be able to play these CDs on your convertible tablet PC.
Identifying drive types
Your Gateway convertible tablet PC may contain one of the following
drive types. Look on the front of the drive for one or more of the
following logos:
If your drive has this logo...
66
This is your drive type...
Use your drive for...
DVD drive
Installing programs,
playing audio CDs,
playing DVDs, and
accessing data. You
cannot use this drive to
create CDs or DVDs.
Combination
DVD/CD-RW drive
Installing programs,
playing audio CDs,
playing DVDs, accessing
data, and recording music
and data to recordable
CDs. You cannot use this
drive to create DVDs.
www.gateway.com
Using the DVD drive
Inserting a CD or DVD
Eject button
Manual eject hole
Activity indicator
To insert a CD or DVD:
1
Press the eject button on the DVD drive. After the tray opens slightly,
pull the disc tray completely open.
2
Place the disc in the tray with the label facing up, then press down
carefully on the disc until it snaps into place.
Important
3
When you place a single-sided disc in the tray, make sure
that the label side is facing up. If the disc has two playable
sides, place the disc so the name of the side you want to
play is facing up.
Push the tray in until it is closed.
www.gateway.com
67
Chapter 5: Using Drives and Ports
Playing a CD
Use a music program or Windows Media Player on your convertible tablet
PC to:
■
Play music CDs
■
Create MP3 and WMA music files from your music CDs
■
Edit music track information
■
Use your music files to build a music library
Tips & Tricks
For more information about playing CDs, see “Using
Windows Media Player” in Using Your Computer which has
been included on your hard drive. To access this guide, tap
or click Start, All Programs, then tap or click Gateway
Documentation.
Playing a DVD
A Digital Versatile Disc (DVD) is similar to a standard CD but has greater
data capacity. Because of this increased capacity, full-length movies,
several albums of music, or several gigabytes of data can fit on a single
disc. You can play DVDs with a DVD program or Windows Media Player.
Tips & Tricks
For more information about playing DVDs, see “Using
Windows Media Player” and “Using CyberLink PowerDVD”
in Using Your Computer which has been included on your
hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Creating CDs
You can use a CD burning program, Windows XP, Windows Media Player,
or Windows Movie Maker to copy or create data CDs, create music CDs,
create video CDs, and more.
68
www.gateway.com
Using the memory card reader
Tips & Tricks
For more information about creating CDs, see “Using
Windows Media Player”, “Using Nero Express”, and
“Editing videos” in Using Your Computer which has been
included on your hard drive. To access this guide, tap or
click Start, All Programs, then tap or click Gateway
Documentation.
Using the memory card reader
You can use memory cards to transfer pictures from a digital camera to
your convertible tablet PC. You can also use the memory card reader to
transfer data between your convertible tablet PC and a device that uses
memory cards, such as a PDA, MP3 player, or cellular telephone.
Memory card types
The memory card reader supports Memory Stick®, Memory Stick Pro®,
MultiMediaCard™, and Secure Digital™.
Inserting a memory card
To insert a memory card:
■
Insert the memory card into the memory card slot with the label
facing up and the arrow on the label pointing towards the
convertible tablet PC.
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69
Chapter 5: Using Drives and Ports
Important
Insert the SmartMedia card with the label facing down.
Your convertible tablet PC only accepts 3.3V SmartMedia
cards.
Using a memory card
To access a file on a memory card:
1
2
Tap or click Start, then tap or click My Computer.
Double-tap or double-click the drive letter (for example, the E: drive),
then double-tap or double-click the file name.
Removing a memory card
Important
70
Do not use the remove hardware
icon in the taskbar
to remove the memory card. If you use the remove
hardware icon, your convertible tablet PC may not
recognize your memory card reader until you restart your
convertible tablet PC.
www.gateway.com
Adding and removing a PC Card
To remove a memory card:
1
Push the memory card into the convertible tablet PC. The memory
card pops out slightly.
2
3
Pull the memory card out of the convertible tablet PC.
Insert the protector into the memory card slot.
Adding and removing a PC Card
Your convertible tablet PC has a PC Card slot (also known as a PCMCIA
card slot). This slot accepts one Type II card. You do not need to restart
your convertible tablet PC when changing most cards because your
convertible tablet PC supports hot-swapping. Hot-swapping means that
you can insert a PC Card while your convertible tablet PC is running. If
your PC Card does not work after hot-swapping, see the PC Card
manufacturer’s documentation for further information.
www.gateway.com
71
Chapter 5: Using Drives and Ports
To insert a PC Card:
■
Push the card firmly into the PC Card slot label-side up until the
outer edge of the card is flush with the side of your convertible tablet
PC.
To remove a PC Card:
1
Tap or click the remove hardware
name, then tap or click Stop.
icon in the taskbar, the PC Card
-ORTurn off your convertible tablet PC.
Important
2
72
If the remove hardware icon does not appear on the
taskbar, tap or click the show hidden icons
button.
Release the eject button by pressing the PC Card eject button once.
www.gateway.com
Viewing the display on a projector or monitor
3
Eject the PC Card by pressing the eject button again.
Viewing the display on a
projector or monitor
You can use your convertible tablet PC for giving presentations by
connecting an external monitor or projector to your monitor (VGA) port.
Your convertible tablet PC supports simultaneous LCD and CRT display.
Simultaneous display lets you control the presentation from your
convertible tablet PC and at the same time face your audience.
To use a projector or external monitor:
1
2
Turn off your convertible tablet PC.
3
Turn on your convertible tablet PC.
Plug the projector or monitor cable into the VGA port on your
convertible tablet PC or optional port replicator. For the location of
the VGA port, see “Back” on page 13 and “Back” on page 110.
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73
Chapter 5: Using Drives and Ports
4
Plug the projector’s or monitor’s power cord into an AC power source
and turn it on. Windows recognizes the new hardware and searches
for its driver. You may need to install the driver from the disc
supplied by the manufacturer or download the driver from the
manufacturer’s Web site.
5
After the driver is installed, button-tap or right-click any empty space
on the desktop, then tap or click Properties. The Display Properties
dialog box opens.
6
Tap or click the Settings tab.
7
Button-tap or right-click the second monitor icon (labeled 2), then
tap or click Attached.
8
9
Tap or click Apply.
10
74
Adjust properties such as Screen Resolution or Color Quality if
necessary.
Tap or click OK.
www.gateway.com
Viewing the display on a television
Important
Press FN+F3 to switch between viewing the display on the
LCD panel and viewing the display on the projector or
monitor.
Important
If an external monitor or projector is connected and you
close the LCD panel, your convertible tablet PC may turn
off the LCD panel, but will not enter Standby mode.
Viewing the display on a
television
The S-Video out jack on your optional port replicator lets you view your
convertible tablet PC display on a television screen using a standard
S-Video cable.
Important
To turn on external video by default, connect the television
(or other external video device) before starting your
convertible tablet PC.
Important
Audio is not transmitted through the S-Video out jack. Use
the built-in speakers or a set of headphones or external
powered speakers, or connect your convertible tablet PC
to a stereo system using the headphone jack to hear sound
while playing a DVD. DVD playback to a VCR will be
scrambled by copyright protection software.
To view your convertible tablet PC display on a television:
1
With your convertible tablet PC off, connect one end of a standard
S-Video cable to the S-Video out jack on your port replicator. For the
location of the S-Video out jack, see “Back” on page 110.
2
Connect the other end of the cable to the Video in jack on your
television or VCR.
3
4
Turn on the television or VCR.
Start your convertible tablet PC.
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Chapter 5: Using Drives and Ports
5
Tap or click Start, then tap or click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, tap or click
Appearance and Themes.
6
Tap/Double-tap or click/double-click the Display icon. The Display
Properties dialog box opens.
7
Tap or click the Settings tab.
8
Tap or click Advanced. The Multiple Monitors and Intel Properties dialog
box opens.
9
10
76
Tap or click the Intel Extreme Graphics tab.
Tap or click the Graphics Properties button. The Intel Graphics
Controller Properties dialog box opens.
www.gateway.com
Viewing the display on a television
11
Tap or click the Television button.
Important
12
If you are traveling internationally, you may need to change
the video standard. For example, many televisions in Asia
use PAL instead of NTSC.
Tap or click Apply.
Changing from one display to another
After you have set up the second display on your convertible tablet PC
to be a television, you can quickly switch between viewing the display
on the LCD panel and viewing it on the television.
To...
Press
Change the display from the LCD panel to the television
CTRL+ALT+F2
Change the display from the television to the LCD panel
CTRL+ALT+F3
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77
Chapter 5: Using Drives and Ports
Connecting a video camera to
your convertible tablet PC
Your convertible tablet PC has a 4-pin IEEE 1394 port (also known as a
Firewire® or i.Link® port) for connecting devices such as a video camera.
To connect your video camera to your convertible tablet PC:
1
Connect one end of the IEEE 1394 cable to your video camera. For
the location of the IEEE 1394 port, see “Left” on page 11.
Important
2
Connect the other end of the cable to the IEEE 1394 port
the side of your convertible tablet PC.
Tips & Tricks
78
For more information about using the IEEE 1394 port on
your video camera, see your camera’s documentation.
on
For more information about editing video, see “Editing
videos” in Using Your Computer which has been included
on your hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
www.gateway.com
Chapter 6
Managing Power
• Checking and recharging the battery
• Recalibrating the battery
• Changing batteries
• Extending the life of the battery
79
Chapter 6: Managing Power
Monitoring the battery charge
Your new Gateway convertible tablet PC is designed to provide an
exceptional balance of performance and portability. Your convertible
tablet PC uses the latest chipset and mobile processor technologies to
manage the processor speed and power consumption for a greater battery
life experience. This design provides you with maximum performance
when plugged into AC power balanced with optimized battery life when
on battery power.
Closely monitor the battery charge. When the battery charge gets low,
change the battery or connect to AC power immediately to prevent losing
any unsaved work. To monitor the battery charge:
■
Double-tap or double-click the power cord icon
or battery icon
in the taskbar. The Power Meter dialog box opens.
Important
If the power cord or battery icon does not appear on the
taskbar, tap or click the show hidden icons
button. If
the icon still does not appear, make sure that Always
show icon on the taskbar is checked on the Advance tab
in the Power Options Properties dialog box.
For more information, see “Changing advanced settings”
in Using Your Computer which has been included on your
hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
■
Pressing FN+STATUS to view the power status box, which opens in
the upper-left corner of the screen. The power status box shows the
current power source, the battery charge level, and the power
management mode.
■
Look at the battery charge indicator (see “LED status indicators” on
page 33):
■
80
■
LED blue - battery is fully charged.
■
LED purple - battery is charging.
■
LED blinking red - battery charge is very low.
■
LED solid red - battery is malfunctioning.
Wait for a Low Battery warning message to appear.
www.gateway.com
Recharging the battery
If your battery charge indicator displays what looks like an inaccurate
charge, you may need to recalibrate the battery. For more information,
see “Recalibrating the battery” on page 81.
Recharging the battery
The battery recharges while it is installed and your convertible tablet PC
is connected to AC power. While the battery recharges, the battery charge
indicator turns on and the power cord icon in the taskbar has a lightning
bolt
.
Important
If the power cord or battery icon does not appear on the
taskbar, tap or click the show hidden icons
button. If
the icon still does not appear, make sure that Always
show icon on the taskbar is checked on the Advance tab
in the Power Options Properties dialog box.
For more information, see “Changing notebook power
settings” in Using Your Computer which has been included
on your hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Recalibrating the battery
If your convertible tablet PC unexpectedly goes into Standby mode while
you are using it but the battery charge is not low, you may need to
recalibrate your battery. You should also recalibrate the battery
periodically to maintain the accuracy of the battery gauge.
To recalibrate the battery:
1
2
Connect the AC adapter, then turn on your convertible tablet PC.
3
4
Open the Advanced menu.
As soon as your convertible tablet PC starts and you see a startup
screen, press F2. The BIOS Setup utility opens.
Highlight Battery Auto Learning, then select Enabled by pressing the
spacebar.
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81
Chapter 6: Managing Power
5
Open the Exit menu, then highlight Exit Saving Changes and press
ENTER.
6
Select Yes, then press ENTER.
The battery recalibration process begins and a screen opens showing
you the progress. The entire process will take several hours.
Important
Do not interrupt the battery recalibration process. If
recalibration is interrupted, you must start the process over
again.
When the recalibration has finished, the message “Press [Esc] key to
exit” appears.
7
Press ESC. The battery charge indicator now displays an accurate
battery charge. If the battery charge indicator does not show an
accurate charge, contact Gateway Customer Care.
Changing batteries
If your convertible tablet PC is connected to AC power, you can change
the battery while your convertible tablet PC is turned on. If your
convertible tablet PC is not plugged into an AC outlet, you must turn
your convertible tablet PC off while changing the battery.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with a battery specifically manufactured for
your Gateway convertible tablet PC. Discard used batteries
according to local hazardous material regulations.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.
82
www.gateway.com
Changing batteries
Battery latch
Battery
Battery lock
To change the battery:
1
Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 113).
2
If your convertible tablet PC is on and is connected to AC power,
go to Step 3.
-ORIf your convertible tablet PC is on and is not plugged into an AC
outlet, save your work and turn off your convertible tablet PC.
3
4
Close the LCD panel.
Turn your convertible tablet PC over so the bottom is facing up.
www.gateway.com
83
Chapter 6: Managing Power
84
5
Slide the battery lock to the unlocked position, then slide the battery
release latch.
6
Lift the battery out of the bay.
7
Place a recharged battery into the bay and press down until it snaps
into place.
8
9
Slide the battery lock to the locked position.
Turn your convertible tablet PC over.
www.gateway.com
Extending battery life
10
Open the LCD panel and press the power button.
Extending battery life
Conserving battery power
To conserve power while using the battery to power your convertible
tablet PC:
■
Dim the display as low as is comfortable. For dim or dark
environments, use the XtraBright/XtraDim button to set your
display to the dimmest setting possible.
■
Remove PC Cards when you do not need them. Many PC Cards use
a small amount of power while inserted, even if they are not being
used.
■
Modify the power management settings for maximum power
savings.
Tips & Tricks
For more information about using power management
settings, see “Changing Power-Saving Settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
■
Close the LCD panel to turn off the display while you are not using
your convertible tablet PC. The display stays off until you open the
panel again.
■
Use Hibernate mode for maximum power savings while your
convertible tablet PC is not in use.
Tips & Tricks
For more information about using Hibernate mode, see
“Changing notebook power settings” in Using Your
Computer which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
www.gateway.com
85
Chapter 6: Managing Power
■
Use the DVD drive only when necessary. This drive uses a large
amount of power.
■
Recharge the battery often, take an extra battery, and fully recharge
the batteries before traveling. For more information, see “Recharging
the battery” on page 81 and “Changing batteries” on page 82.
Tips & Tricks
■
For more information about traveling with your convertible
tablet PC, see “Traveling with your notebook” in Using Your
Computer which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
Turning off the Power on Lid Lift feature. For more information, see
“Turning on the Power on Lid Lift feature” on page 30.
Using alternate power sources
To extend battery life, use alternate power sources whenever possible.
■
If traveling internationally, take electrical adapters. Save the battery
for times when you cannot use a power adapter. If you plan on taking
your AC power adapter, also take a single-plug surge protector.
■
If you will have access to an EmPower™ in-flight power receptacle,
an automobile power outlet, or an automobile cigarette lighter, use
a power inverter. Save the battery for times when you cannot use a
power adapter.
■
To find AC power outlets in airports, look for them next to support
pillars, in large areas such as boarding gates, and under banks of
telephones.
Changing power modes
You can use the following power modes to lengthen the life of your
convertible tablet PC’s battery:
■
86
Standby - while your convertible tablet PC is in Standby, it switches
to a low power state where devices, such as the display and drives,
turn off.
www.gateway.com
Extending battery life
■
Hibernate - (also called save to disk) writes all current memory (RAM)
information to the hard drive, then turns your convertible tablet PC
completely off. The next time you turn on your convertible tablet
PC, it reads the memory information from the hard drive and opens
the programs and documents that were open when you activated
Hibernate mode.
Using power saving modes
Always save your work before using Standby mode. In Standby mode,
your convertible tablet PC reduces or turns off the power to most devices
except memory. However, the information in memory is not saved to the
hard drive. If power is interrupted, the information is lost.
When in Hibernate mode, your convertible tablet PC saves all memory
information to the hard drive, then turns the power completely off.
If your convertible
tablet PC is...
...and you want to...
...then
On
Enter Standby mode
Press FN+F4.
On
Enter Hibernate
mode (must be
activated)
Tap or click Start, then tap or click
Turn Off Computer. Press and hold
SHIFT, then tap or click Hibernate.
In Standby or
Hibernate mode
Exit Standby or
Hibernate mode
Press the power button.
www.gateway.com
87
Chapter 6: Managing Power
88
www.gateway.com
Chapter 7
Upgrading Your Convertible
Tablet PC
• Adding and replacing memory
• Replacing the hard drive
89
Chapter 7: Upgrading Your Convertible Tablet PC
Preventing static electricity
discharge
Important
Before installing memory or replacing the hard drive, you
should read and understand the information in this section.
The components inside your convertible tablet PC are extremely sensitive
to static electricity, also known as electrostatic discharge (ESD).
Warning
To avoid exposure to dangerous electrical voltages and
moving parts, turn off your convertible tablet PC and
unplug the power cord, modem cable, and network cable
before opening the case.
Warning
To prevent risk of electric shock, do not insert any object
into the vent holes of the convertible tablet PC.
Before installing memory or replacing the hard drive, follow these
guidelines:
90
■
Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
■
Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
■
Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
■
Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
■
Touch a bare metal surface on your workbench or other grounded
object.
www.gateway.com
Adding or replacing memory
Adding or replacing memory
Your convertible tablet PC uses memory modules called SO-DIMMs (Small
Outline Dual Inline Memory Modules). The modules are available in
various capacities and any module can be placed in the slot. Use only
memory modules designed for your Gateway convertible tablet PC for
upgrading your memory.
SO-DIMMs are located in two places inside your convertible tablet PC.
Both SO-DIMMs can be upgraded. For instructions on upgrading the
SO-DIMM located on the bottom of your convertible tablet PC, see
“Adding or replacing memory in the memory bay” on page 92. For
instructions on upgrading the SO-DIMM located under the keyboard of
your convertible tablet PC, see “Replacing memory under the keyboard”
on page 95.
www.gateway.com
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Chapter 7: Upgrading Your Convertible Tablet PC
Adding or replacing memory in the memory
bay
Important
Use only memory modules designed for the
Gateway M275.
Memory
bay
To add or replace memory modules:
92
1
Follow the guidelines under “Preventing static electricity discharge”
on page 90.
2
3
4
5
Turn off your convertible tablet PC.
Disconnect the AC adapter, modem cable, and network cable.
Disconnect all peripheral devices and remove any PC cards.
Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 113).
www.gateway.com
Adding or replacing memory
6
7
8
Turn your convertible tablet PC over so the bottom is facing up.
Remove the battery (see “Changing batteries” on page 82).
Loosen the two memory bay cover screws, then remove the memory
bay cover.
Screws
9
If you are removing a module, gently press outward on the clip at
each end of the memory module until the module tilts upward.
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Chapter 7: Upgrading Your Convertible Tablet PC
10
Pull the memory module out of the slot.
11
Hold the new or replacement module at a 30-degree angle and press
it into the empty memory slot. This module is keyed so it can only
be inserted in one direction. If the module does not fit, make sure
that the notch in the module lines up with the tab in the memory
bay.
Important
12
13
14
15
16
94
Use only memory modules designed for the
Gateway M275.
Gently push the module down until it clicks in place.
Replace the memory bay cover and tighten the cover screws.
Insert the batteries, then turn your convertible tablet PC over.
Reattach the optional port replicator.
Connect the power adapter, modem cable, and network cable, then
turn on your convertible tablet PC.
www.gateway.com
Adding or replacing memory
Replacing memory under the keyboard
Important
Use only memory modules designed for the
Gateway M275 for upgrading your memory.
Installing replacement memory under the keyboard is a process
consisting of three procedures that must be done in sequence:
1
2
3
Open the keyboard compartment.
Replace the memory.
Reattach the keyboard.
Opening the keyboard compartment
To open the keyboard compartment:
1
Follow the guidelines under “Preventing static electricity discharge”
on page 90.
2
3
4
5
Turn off your convertible tablet PC.
6
7
Turn your convertible tablet PC over so the bottom is facing up.
Disconnect the AC adapter, modem cable, and network cable.
Disconnect all peripheral devices and remove any PC cards.
Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 113).
Remove the battery (see “Changing batteries” on page 82).
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95
Chapter 7: Upgrading Your Convertible Tablet PC
8
Remove the two keyboard screws marked with a K.
Screw
9
10
96
Screw
Turn your convertible tablet PC over so the top is facing up.
Open the LCD panel to the normal viewing position.
www.gateway.com
Adding or replacing memory
11
Insert the small flat-blade screwdriver under the bottom of the
keyboard bezel between the F11 and F12 keys and gently pry it up.
Important
12
Inserting a piece of cloth between the screwdriver and
keyboard will help prevent damage to your convertible
tablet PC.
Remove the bezel from your convertible tablet PC by pulling the
bezel toward you and at the same time lifting its front to clear the
keyboard. You will hear small snapping sounds as the bezel comes
away from your convertible tablet PC. Be careful not to break off the
tabs found on the bottom of the bezel.
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97
Chapter 7: Upgrading Your Convertible Tablet PC
13
With a small Phillips screwdriver, remove the four keyboard screws
and put them in a safe place.
Screws
98
www.gateway.com
Adding or replacing memory
14
Lift the back edge of the keyboard, then slowly rotate it toward you
so it lies keys-down on top of your convertible tablet PC. Be careful
not to damage the LCD panel or unplug the keyboard ribbon cable.
www.gateway.com
99
Chapter 7: Upgrading Your Convertible Tablet PC
Replacing the memory
To replace the memory:
100
1
Gently press outward on the clip at each end of the memory module
until the module tilts upward.
2
Pull the memory module out of the slot.
www.gateway.com
Adding or replacing memory
3
Hold the replacement module at a 30-degree angle and press it into
the empty memory slot. This module is keyed so it can only be
inserted in one direction. If the module does not fit, make sure that
the notch in the module lines up with the tab in the memory bay.
Important
4
Use only memory modules designed for the
Gateway M275.
Gently push the module down until it clicks in place.
Reattaching the keyboard
To reattach the keyboard:
1
Rotate the keyboard toward the LCD panel until the keyboard is
almost face-up.
2
Insert the tabs on the front of the keyboard under the palm rest.
Tabs
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101
Chapter 7: Upgrading Your Convertible Tablet PC
3
Gently press the keyboard down until it is flat all the way across.
The keyboard should easily fall into place. Be careful not to damage
the LCD panel.
4
Replace the four keyboard screws.
Screws
5
102
Slide the tabs on the bottom side of the bezel under your convertible
tablet PC frame.
www.gateway.com
Adding or replacing memory
6
Press down on the bezel in several places to make sure it is correctly
mounted. The bezel is correctly mounted when you can run your
finger along the bezel and find no loose spots. The bezel should be
flat all the way across.
Warning
7
8
9
10
11
If the bezel is not correctly replaced, your convertible tablet
PC could be damaged when you try to close the LCD
panel.
Turn your convertible tablet PC over so the bottom is facing up.
Replace the two keyboard screws.
Insert the battery, then turn your convertible tablet PC over.
Reattach the optional port replicator.
Connect the power adapter and modem and network cables, then
turn on your convertible tablet PC.
www.gateway.com
103
Chapter 7: Upgrading Your Convertible Tablet PC
Replacing the hard drive kit
If you would like more hard drive capacity, you can replace your original
drive with a higher-capacity drive.
Hard
drive
To replace the hard drive kit:
104
1
Back up any data you want to transfer to the new hard drive. For
more information, see “Backing up files” in Using Your Computer
which has been included on your hard drive. To access this guide,
tap or click Start, All Programs, then tap or click Gateway
Documentation.
2
Follow the guidelines under “Preventing static electricity discharge”
on page 90.
3
4
5
6
Turn off your convertible tablet PC.
Disconnect the AC adapter, modem cable, and network cable.
Disconnect all peripheral devices and remove any PC cards.
Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 113).
www.gateway.com
Replacing the hard drive kit
7
8
9
Turn your convertible tablet PC over so the bottom is facing up.
Remove the battery (see “Changing batteries” on page 82).
Remove the two hard drive kit screws.
Screws
10
Slide the old hard drive kit out of your convertible tablet PC.
11
If your new hard drive already includes the hard drive kit bracket,
go to Step 16.
-ORIf you need to move the hard drive kit bracket from your old hard
drive kit to your new hard drive, go to Step 12.
www.gateway.com
105
Chapter 7: Upgrading Your Convertible Tablet PC
12
Remove the two screws that secure the hard drive to the hard drive
kit bracket.
Screw
Screw
106
13
14
Remove the bracket from the old drive.
15
16
Replace the two screws that secure the bracket to the drive.
17
Replace the screws that secure the hard drive kit to your convertible
tablet PC.
18
19
20
Insert the battery, then turn your convertible tablet PC over.
21
For instructions on installing Windows, your drivers, and your
applications, see the instructions in the restore booklet that came
with your convertible tablet PC.
Insert the new drive into the bracket, label side up, so the screw holes
line up.
Place the new hard drive kit into the bay and slide it into the
connector.
Reconnect the optional port replicator.
Connect the power adapter, modem cable, and network cable, then
turn on your convertible tablet PC.
www.gateway.com
Chapter 8
Using the Optional Port
Replicator
• Identifying features
• Connecting and disconnecting the port
replicator
• Securing the port replicator with a locking
cable
107
Chapter 8: Using the Optional Port Replicator
Front
Kensington
lock ring
Component
Docking
port
Icon
Docking
release
latch
Description
Kensington™
lock ring
Secure your port replicator and convertible tablet PC
to an object by running a Kensington cable through
this ring and locking it to the slot on the convertible
tablet PC. For more information, see “Securing your
port replicator” on page 114.
Docking port
Connect the convertible tablet PC to this port.
Warning: Power is passed through this port. This
docking connection is certified to UL 1950 for use
only with convertible tablet PCs designed for your
Gateway port replicator.
Docking release latch
108
Press the release latch to attach the convertible
tablet PC. Lift the release latch to release your
convertible tablet PC.
www.gateway.com
Left
Left
USB port
Component
USB port
Icon
Description
Plug USB (Universal Serial Bus) devices (such as a
diskette drive, flash drive, Iomega™ Zip™ drive, printer,
scanner, camera, keyboard, or mouse) into this port.
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109
Chapter 8: Using the Optional Port Replicator
Back
S/PDIF digital
audio jack
Microphone jack
S-Video
out jack
Parallel
port
Headphone jack
Serial
port
Monitor
port
USB
ports
Ethernet
jack
Power
connector
PS/2 mouse port
PS/2 keyboard port
Line in jack
Component
Icon
Description
S/PDIF digital
audio jack
Plug an optical (Toslink) AC-3 digital audio cable into this
jack.
S-Video out jack
Plug a standard S-Video device, such as a television, into
this jack. For more information, see “Viewing the display
on a television” on page 75.
USB ports
Plug USB devices (such as a diskette drive, flash drive,
printer, scanner, camera, keyboard, or mouse) into these
ports.
Power connector
Plug the AC adapter cable into this connector.
Microphone jack
Plug a microphone into this jack.
Headphone jack
Plug amplified speakers or headphones into this jack.
The built-in speakers are turned off when speakers or
headphones are plugged into this jack.
This jack is turned off when headphones are plugged into
your convertible tablet PC’s headphone jack.
Line in jack
110
Connect an external audio input source (such as a
stereo) to this jack so that you can record sound on your
convertible tablet PC or play sound through your
convertible tablet PC speakers.
www.gateway.com
Back
Component
Icon
Description
Parallel port
Plug a parallel device (such as a printer) into this port.
Serial port
Plug a serial device into this port.
Monitor port
Plug an analog VGA monitor or projector into this port.
Ethernet jack
Plug a 10/100/1000 Ethernet network cable into this jack.
The other end of the cable can be plugged into a cable
modem, DSL modem, or an Ethernet network jack. For
more information, see “Connecting to a cable or DSL
modem or to an Ethernet network” on page 28.
PS/2 keyboard
port
Plug a Personal System/2 (PS/2) keyboard into this port.
Attaching a PS/2 keyboard to your port replicator may
deactivate the built-in keyboard.
PS/2 mouse port
Plug a Personal System/2 (PS/2) mouse into this port.
Attaching a PS/2 mouse to your port replicator may
deactivate the touchpad.
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Chapter 8: Using the Optional Port Replicator
Connecting to the port replicator
You can attach your convertible tablet PC to the port replicator while your
convertible tablet PC is off, on, or in Standby mode.
Attaching to the port replicator
To attach your convertible tablet PC to the port replicator:
1
2
Make sure the docking release latch is in the fully raised position.
3
Press down on the docking release latch until your convertible
tablet PC moves into place.
4
Connect external devices to the ports on the port replicator.
Align the connector holes on the bottom of your convertible
tablet PC with the docking posts on the port replicator.
Important
112
The convertible tablet PC may detect additional devices
and add drivers after being attached to the port replicator.
This process must be completed for components to work
correctly. Follow any on-screen instructions, if necessary.
www.gateway.com
Connecting to the port replicator
Disconnecting from the port replicator
You can separate your convertible tablet PC from the port replicator while
your convertible tablet PC is off or on (not in Standby or Hibernate
mode).
To separate your convertible tablet PC from the port replicator:
1
If your convertible tablet PC is off, go to Step 2.
-ORIf your convertible tablet PC is on, tap or click Start, then tap or click
Undock Computer. The Undock Computer menu item appears in the
Start menu only while the convertible tablet PC is docked.
2
Pull up on the docking release latch. Your convertible tablet PC will
move out and away from the port replicator.
3
Lift your convertible tablet PC off of the port replicator.
www.gateway.com
113
Chapter 8: Using the Optional Port Replicator
Securing your port replicator
You can secure your convertible tablet PC and port replicator to an object
by using the security ring located on the left side of the port replicator
and the Kensington lock slot located on the left side of your convertible
tablet PC.
To secure your convertible tablet PC and port replicator:
1
2
3
114
Open the security ring on the port replicator.
Attach your convertible tablet PC to the port replicator.
Secure one end of the Kensington cable to a solid object, then run
the other end of the cable through the security ring and lock it into
the slot provided on the left side of your convertible tablet PC.
www.gateway.com
Chapter 9
Maintaining Your Convertible
Tablet PC
• Caring for your convertible tablet PC
• Cleaning your convertible tablet PC
• Protecting your convertible tablet PC from
viruses
• Updating Windows
• Restoring your system
115
Chapter 9: Maintaining Your Convertible Tablet PC
Caring for your convertible tablet
PC
To extend the life of your convertible tablet PC:
116
■
Be careful not to bump or drop your convertible tablet PC, and do
not put any objects on top of it. The case, although strong, is not
made to support extra weight.
■
When transporting your convertible tablet PC, we recommend that
you put it in a carrying case.
■
Keep your convertible tablet PC away from magnetic fields. Magnetic
fields can erase data on hard drives.
■
Never turn off your convertible tablet PC when the drive indicator
is on because data on the hard drive could be lost or corrupted.
■
Avoid subjecting your convertible tablet PC to extreme temperature
changes. The case (and LCD panel) can become brittle and easy to
break in cold temperatures and can melt or warp in high
temperatures. Damage due to either extreme is not covered by your
warranty. As a general rule, your convertible tablet PC is safest at
temperatures that are comfortable for you.
■
Keep all liquids away from your convertible tablet PC. When spilled
onto computer components, almost any liquid can result in
expensive repairs that are not covered under your warranty.
■
Avoid dusty or dirty work environments. Dust and dirt can clog the
internal mechanisms and can lead to permanent damage to the
convertible tablet PC.
■
Do not block the ventilation fan slots. If these slots are blocked, your
convertible tablet PC may overheat resulting in unexpected
shutdown or permanent damage to the convertible tablet PC.
■
When storing your convertible tablet PC for an extended period of
time, unplug AC power and remove the battery after discharging it
partway.
www.gateway.com
Caring for your convertible tablet PC
Display screen
■
Use only your convertible tablet PC’s pen on the display. Do not
write on the surface with an ink pen or pencil.
■
Nothing heavier than your writing hand should be placed on top
of the display.
■
Protect the display surface from unnecessary contact by turning the
screen so it is in the notebook orientation and closing it when
transporting the Gateway convertible tablet PC. For more
information, see “Converting the display from notebook to tablet
mode” on page 48.
■
Never spray or pour liquids directly on the display surface.
■
Avoid prolonged exposure to direct sunlight.
■
Use the special cleaning cloth included with your convertible
tablet PC to wipe away dust and fingerprints. Dampen the cloth with
water or a mild window glass cleaner solution but never spray
anything directly on the surface. If liquid collects around the edges,
wipe it up immediately.
Using the Pen
■
Always store the pen in the Gateway convertible tablet PC’s pen
holder when not in use. For more information, see “Right” on
page 12.
■
Store extra pens horizontally in a box or drawer.
■
Pens should not be stored vertically on the tip because constant tip
pressure can affect pen-screen interaction.
■
The pen has electronics in it, so it should not be exposed to or
immersed in liquids.
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Chapter 9: Maintaining Your Convertible Tablet PC
Replacing the pen point
Normal use can wear down the pen’s point, and also cause it to pick up
abrasive particles that may scratch the display. Therefore, the pen ships
with extra points and a replacement tool.
To replace the pen point:
118
1
Use the replacement tool to grab the old point and pull it out of
the pen.
2
Insert a new point and apply slight pressure to set it in place.
www.gateway.com
Cleaning your convertible tablet PC
Cleaning your convertible tablet
PC
Keeping your convertible tablet PC clean and the vents free from dust
helps keep your convertible tablet PC performing at its best. You may
want to gather these items and put together a convertible tablet PC
cleaning kit:
■
A soft, lint-free cloth
■
An aerosol can of air that has a narrow, straw-like extension
■
Cotton swabs
■
A DVD drive cleaning kit
Cleaning the exterior
Warning
When you shut down your convertible tablet PC, the power
turns off, but some electrical current still flows through your
convertible tablet PC. To avoid possible injury from
electrical shock, unplug the power cord, modem cable, and
network cable from the wall outlets.
Always turn off your convertible tablet PC and other peripherals before
cleaning any components. Also, remove the battery before cleaning any
components.
Use a damp, lint-free cloth to clean your convertible tablet PC and other
parts of your system. Do not use household abrasive or solvent cleaners
because they can damage the finish on components.
Your convertible tablet PC is cooled by air circulated through the vents
on the case, so keep the vents free of dust. With your convertible tablet
PC turned off and unplugged, brush the dust away from the vents with
a damp cloth. Be careful not to drip any water into the vents. Do not
attempt to clean dust from the inside of your convertible tablet PC.
www.gateway.com
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Chapter 9: Maintaining Your Convertible Tablet PC
Cleaning the keyboard
You should clean the keyboard occasionally by using an aerosol can of
air with a narrow, straw-like extension to remove dust and lint trapped
under the keys.
If you spill liquid on the keyboard, turn off your convertible tablet PC
and turn the convertible tablet PC upside down. Let the liquid drain, then
let the keyboard dry before trying to use it again. If the keyboard does
not work after it dries, you may need to replace it.
Cleaning the convertible tablet PC screen
Use a soft cloth and water to clean the LCD screen. Squirt a little water
on the cloth (never directly on the screen), and wipe the screen with the
cloth.
Caution
A convertible tablet PC LCD screen is made of specially
coated glass and can be scratched or damaged by
abrasive or ammonia-based glass cleaners.
Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product
made especially for the purpose.
120
www.gateway.com
Protecting your convertible tablet PC from viruses
Protecting your convertible
tablet PC from viruses
A virus is a program that attaches itself to a file on a computer, then
spreads from one computer to another. Viruses can damage data or cause
your convertible tablet PC to malfunction. Some viruses go undetected
for a period of time because they are activated on a certain date.
Protect your convertible tablet PC from a virus by:
■
Registering your copy of Norton® Internet Security and subscribing
to the virus definition update service. You received a free limited time
subscription to the Norton Internet Security service when you
purchased your convertible tablet PC.
■
Using the Norton Internet Security program to check files and
programs that are attached to e-mail messages or downloaded from
the Internet.
■
Checking all programs for viruses before installing them.
■
Disabling macros on suspicious Microsoft Word and Excel files.
These programs will warn you if a document that you are opening
contains a macro that might have a virus.
■
Periodically updating the Norton Internet Security program to
protect against the latest viruses.
■
Making sure the Windows Security Center is configured to provide
you with the highest level of protection.
Tips & Tricks
For more information about modifying security settings,
see “Modifying Security Settings” in Using Your Computer
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
Help and
Support
For more information about protecting your convertible
tablet PC against viruses, tap or click Start, then tap or
click Help and Support. Type the keyword viruses in the
Search box
, then tap or click the
arrow.
www.gateway.com
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Chapter 9: Maintaining Your Convertible Tablet PC
To scan for viruses:
122
1
Tap or click Start, All Programs, Norton Internet Security, then tap or
click Norton Internet Security. Norton Internet Security opens.
2
Tap or click Norton AntiVirus.
www.gateway.com
Protecting your convertible tablet PC from viruses
3
Tap or click Scan for Viruses.
4
Tap or click the type of scan you want to make in the Scan for Viruses
area.
To remove a virus:
1
If Norton Internet Security finds a virus, follow all on-screen
instructions to remove the virus.
2
Turn off your convertible tablet PC and leave it off for at least
30 seconds.
3
Turn on your convertible tablet PC and rescan for the virus.
www.gateway.com
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Chapter 9: Maintaining Your Convertible Tablet PC
To update Norton Internet Security:
Important
You received a free limited time subscription to the Norton
Internet Security service when you purchased your
convertible tablet PC. To update Norton Internet Security
after the free subscription period, you must extend your
subscription.
1
2
Make sure that you are connected to the Internet.
3
4
Tap or click LiveUpdate. The LiveUpdate wizard opens.
5
When the program has finished, tap or click Finish.
Tap or click Start, All Programs, Norton Internet Security, then tap or
click Norton Internet Security. Norton Internet Security opens.
Follow the on-screen instructions to update your Norton Internet
Security program with the latest virus protection files.
Updating Windows
Windows Update is the online extension of Windows that helps you keep
your convertible tablet PC up-to-date. Use Windows Update to choose
updates for your convertible tablet PC’s operating system, software, and
hardware. New content is added to the site regularly, so you can always
get the most recent updates and fixes to protect your convertible tablet
PC and keep it running smoothly. Windows Update scans your
convertible tablet PC and provides you with a tailored selection of
updates that apply only to the software and hardware on your convertible
tablet PC.
To run Windows Update:
1
2
3
124
Connect to the Internet.
Tap or click Start, All Programs, then tap or click Windows Update.
Follow the on-screen instructions.
www.gateway.com
Restoring your system
Help and
Support
For more information about Windows Update in
Windows XP, tap or click Start, then tap or click Help and
Support. Type the keyword Windows Update in the
HelpSpot Search box
, then tap or
click the arrow.
Restoring your system
Microsoft System Restore
If your convertible tablet PC is not working correctly after you install a
program or change a setting in the Control Panel, you may need to use
Microsoft System Restore to restore the convertible tablet PC to an earlier
configuration.
To run Microsoft System Restore:
1
Tap or click Start, All Programs, Accessories, System Tools, then tap
or click System Restore.
2
Follow the on-screen instructions.
Help and
Support
For more information about System Restore, tap or click
Start, then tap or click Help and Support. Type the
keyword System Restore in the HelpSpot Search box
, then tap or click the arrow.
www.gateway.com
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Chapter 9: Maintaining Your Convertible Tablet PC
Reinstalling programs and drivers
If a program or device on your convertible tablet PC is not working
correctly, you may need to reinstall your program or driver.
To reinstall your program or driver:
1
Tap or click Start, All Programs, System Recovery, then tap or click
Application & Driver Recovery.
2
Follow the on-screen instructions.
Restoring your convertible tablet PC to the
original configuration
If Windows does not start or if the two previous procedures do not correct
the problem, you may need to restore your convertible tablet PC to the
original configuration.
To restore your convertible tablet PC to the original configuration:
1
2
126
Turn on your convertible tablet PC, then press F11.
Follow the on-screen instructions.
www.gateway.com
Chapter 10
Troubleshooting
• Troubleshooting typical hardware and
software problems
• Getting telephone support
• Using automated troubleshooting systems
127
Chapter 10: Troubleshooting
Safety guidelines
While troubleshooting your convertible tablet PC, follow these safety
guidelines:
■
Never remove the memory bay cover or hard drive while your
convertible tablet PC is turned on, while the battery is installed, and
while the modem cable, network cable, and AC power adapter are
connected to your convertible tablet PC.
■
Make sure that you are correctly grounded before accessing internal
components. For more information about preventing damage from
static electricity, see “Preventing static electricity discharge” on
page 90.
■
After you complete any maintenance tasks where you remove the
memory bay cover or hard drive, make sure that you replace the
cover or drive, reinstall any screws, then replace the battery before
you start your convertible tablet PC.
Warning
128
Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your convertible tablet PC was
dropped, or if the case was damaged. Instead, unplug your
convertible tablet PC and contact a qualified computer
technician.
www.gateway.com
First steps
First steps
If you have problems with your convertible tablet PC, try these things
first:
■
Make sure that the AC power adapter is connected to your
convertible tablet PC and an AC outlet and that the AC outlet is
supplying power.
■
If you use a power strip or surge protector, make sure that it is turned
on.
■
If a peripheral device (such as a keyboard or mouse) does not work,
make sure that all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact
message. The message may help Gateway Customer Care in
diagnosing and fixing the problem.
■
If you added or removed peripheral devices, review the installation
procedures you performed and make sure that you followed each
instruction.
■
If an error occurs in a program, see the program’s printed
documentation or the online help.
Help and
Support
For more information about troubleshooting, tap or click
Start, then tap or click Help and Support. Type the
keyword troubleshooting in the Search box
, then tap or click the arrow.
www.gateway.com
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Chapter 10: Troubleshooting
Troubleshooting
Audio
Audio troubleshooting is covered under “Sound” on page 149.
Battery
Battery troubleshooting is covered under “Power” on page 146.
CD drives
CD drive troubleshooting is covered under “DVD drives” on page 132.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource
(IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
130
1
Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Performance and Maintenance.
2
Tap/Double-tap or click/double-click System, tap or click the
Hardware tab, then tap or click Device Manager. The Device
Manager window opens.
3
Tap or click View, then tap or click Resources by type. Double-tap
or double-click Interrupt request (IRQ). All IRQs and their
hardware assignments are displayed.
www.gateway.com
Troubleshooting
Help and
Support
For more information about IRQs, tap or click Start, then
tap or click Help and Support. Type the keyword IRQs in
the Search box
, then tap or click
the arrow.
To free IRQ resources for the new device:
1
In the Device Manager window, check the device list for a
resource conflict. A resource conflict appears as a black
exclamation point in a yellow circle.
2
Remove the device you are trying to install, then determine
which one of the existing devices or ports you can disable.
3
Button-tap or right-click the device or port you want to disable,
then tap or click Disable. The device or port is disabled.
Display
The screen is too dark
■
Adjust the brightness using the system keys. For more information,
see “System key combinations” on page 38.
■
Adjust the brightness using the XtraBright/XtraDim feature. For
more information, see “XtraBright/XtraDim” on page 50.
The screen resolution is not correct
Change the screen resolution from the Display Properties dialog box.
Tips & Tricks
For instructions on changing the screen resolution, see
“Adjusting the screen resolution” in Using Your Computer
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
The text on the display is dim or difficult to read
■
Adjust the brightness and contrast using the system keys. For more
information, see “System key combinations” on page 38.
www.gateway.com
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Chapter 10: Troubleshooting
■
Change the display settings.
Tips & Tricks
■
For instructions on changing the display settings, see
“Adjusting the screen and desktop settings” in Using Your
Computer which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
Move your convertible tablet PC away from sources of electrical
interference, such as televisions, unshielded speakers, microwaves,
fluorescent lights, and metal beams or shelves.
The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Customer Care to identify whether a
repair or replacement is justified based on the number of pixels affected.
The display is blank
■
Adjust the brightness using the system keys. For more information,
see “System key combinations” on page 38.
■
Make sure the convertible tablet PC is not in standby or hibernate
mode. For more information, see “Changing power modes” on
page 86.
■
The convertible tablet PC may be sending its display to an external
monitor or television. Press FN + F3 several time to toggle through
the attached display, an external monitor, or both. Press
CTRL+ALT+F3 to switch the output from a television to the attached
display.
DVD drives
Your convertible tablet PC does not recognize a disc
132
■
The disc may not be seated correctly in the tray. When you place a
disc on the tray, make sure that you press the disc firmly onto the
spindle so the retainers hold the disc in place.
■
The DVD drive may not be inserted completely into the modular
bay. Press the module into the bay, then try to access the disc again.
www.gateway.com
Troubleshooting
■
Make sure that the disc label is facing up, then try again.
■
Try a different disc. Occasionally discs are flawed and cannot be read
by the drive.
■
Some music CDs have copy protection software. You may not be able
to play these CDs on your convertible tablet PC.
■
Your convertible tablet PC may be experiencing some temporary
memory problems. Shut down and restart your convertible tablet PC.
■
Clean the disc. For more information, see “Cleaning CDs or DVDs”
on page 120.
An audio CD does not produce sound
■
Make sure that the CD label is facing up, then try again.
■
Some music CDs have copy protection software. You may not be able
to play these CDs on your convertible tablet PC.
■
Make sure that the volume control on your convertible tablet PC is
turned up. For more information, see “System key combinations” on
page 38.
■
Make sure that the Windows volume control is turned up.
Tips & Tricks
For instructions on how to adjust the volume control in
Windows, see “Adjusting the volume” in Using Your
Computer which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
■
Make sure that Mute controls are turned off. For more information
about the mute setting, see “System key combinations” on page 38.
■
Make sure that headphones are not plugged into the headphone jack
on the convertible tablet PC or optional port replicator.
■
If you are using powered speakers, make sure that they are plugged
in and turned on.
■
Clean the disc. For more information, see “Cleaning CDs or DVDs”
on page 120.
■
Your convertible tablet PC may be experiencing some temporary
memory problems. Shut down and restart your convertible tablet PC.
www.gateway.com
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Chapter 10: Troubleshooting
■
Reinstall the audio device drivers. For more information, see
“Downloads” on page 4.
A DVD movie will not play
■
Make sure that the label or side you want to play is facing up, then
try again.
■
The DVD drive may not be inserted completely into the modular
bay. Press the module into the bay, then try to access the disc again.
■
Shut down and restart your convertible tablet PC.
■
Clean the DVD. For more information, see “Cleaning CDs or DVDs”
on page 120.
■
DVD discs and drives contain regional codes that help control DVD
title exports and help reduce illegal disc distribution. To be able to
play a DVD, the disc’s regional code and your DVD drive’s regional
code must match.
The regional code on your DVD drive is determined by your
convertible tablet PC’s delivery address. The regional code for the
United States and Canada is 1. The regional code for Mexico is 4.
Your DVD drive’s regional code must match the regional code of the
disc. The regional code for the disc is on the disc, disc
documentation, or packaging.
If the DVD movie does not play, the disc’s regional code and your
DVD drive’s regional code may not match.
■
Make sure that a DVD player program has been installed on your
convertible tablet PC.
Tips & Tricks
For instructions on playing a DVD, see “Playing a DVD” on
page 68.
A DVD does not produce sound on a TV
■
134
Audio is not transmitted through the S-Video out jack. Use the
built-in speakers, a set of headphones or external powered speakers,
or connect your convertible tablet PC to a stereo system to hear
sound while playing a DVD.
www.gateway.com
Troubleshooting
You cannot eject a CD or DVD
Your convertible tablet PC must be turned on to remove CDs and DVDs.
If you do not want to turn on your convertible tablet PC, manually eject
the disc by inserting an opened paper clip into the manual eject hole.
See “Inserting a CD or DVD” on page 67 for the location of the manual
eject hole.
File management
A file was accidentally deleted
If a file was deleted while holding down the SHIFT key, the file cannot
be restored.
To restore deleted files:
1
2
Double-tap or double-click the Recycle Bin icon.
Button-tap or right-click the file you want to restore, then tap
or click Restore. The file is restored to the place where it was
originally deleted from.
If the Recycle Bin was emptied before you tried to restore a file,
the file cannot be restored.
Help and
Support
For more information about restoring deleted files, tap or
click Start, then tap or click Help and Support. Type the
keyword System Restore in the Search box
, then tap or click the arrow.
www.gateway.com
135
Chapter 10: Troubleshooting
Hard drive
You see an “Insufficient disk space” error message
■
Delete unnecessary files from the hard drive using Disk Cleanup.
Tips & Tricks
■
Empty the Recycle Bin by button-tapping or right-clicking the
Recycle Bin icon, then tapping or clicking Empty Recycle Bin.
Caution
■
For instructions on deleting unnecessary files, see “Using
Disk Cleanup” in Using Your Computer which has been
included on your hard drive. To access this guide, tap or
click Start, All Programs, then tap or click Gateway
Documentation.
All deleted files will be lost when you empty the Recycle
Bin.
Save your files to another drive. If the hard drive is full, copy any
files not regularly used to backup media, then delete them from the
hard drive.
Help and
Support
For more information about file management, tap or click
Start, then tap or click Help and Support. Type the
keyword file management in the Search box
, then tap or click the arrow.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the Error checking program.
Tips & Tricks
136
For instructions on fixing hard drive problems, see
“Checking the hard drive for errors” in Using Your
Computer which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
www.gateway.com
Troubleshooting
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
■
Make sure that the hard drive is installed correctly. Remove it, firmly
reinsert it, then restart your convertible tablet PC. For more
information, see “Replacing the hard drive kit” on page 104.
■
If your convertible tablet PC has been subjected to static electricity
or physical shock, you may need to reinstall the operating system.
Internet
You cannot connect to the Internet
■
If you are using a dial-up modem, make sure that the modem cable
is plugged into the modem jack and not the Ethernet network jack.
See “Right” on page 12 to make sure that the connections have been
made correctly.
-ORIf you are using a cable or DSL modem, make sure that the modem
cable is plugged into the Ethernet network jack and not the modem
jack. See “Back” on page 13 or “Back” on page 110 to make sure that
the connections have been made correctly.
■
Make sure that you do not have a problem with your modem. For
more information, see “Modem (dial-up)” on page 140.
■
Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP technical support for help.
Help and
Support
For more information about troubleshooting Internet
connections, tap or click Start, then tap or click Help and
Support. Type the keyword troubleshooting
connections in the Search box
,
then tap or click the arrow.
You see an “Unable to locate host” message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address)
incorrectly, you have lost your Internet connection, or your ISP is having
technical difficulties.
www.gateway.com
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Chapter 10: Troubleshooting
Double-check the URL or try a different URL. If the error message still
appears, disconnect from the ISP connection and close your browser, then
reconnect and open the browser. If you still get the error, your ISP may
be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your
local telephone service
■
The condition of the Internet computers to which you connect and
the number of users accessing those computers
■
The complexity of graphics and multimedia on Web pages
■
Having multiple Web browsers open, performing multiple
downloads, and having multiple programs open on your convertible
tablet PC
People are sending you e-mail messages, but you have not received
any mail
■
Tap or click the receive button in your e-mail program.
■
Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP for technical support.
Keyboard
The built-in keyboard does not work
■
Attaching a PS/2 keyboard to your port replicator while your
convertible tablet PC is running may deactivate the built-in
keyboard.
The external keyboard does not work
138
■
Make sure that the keyboard cable is plugged in correctly.
■
Remove all extension cables and switchboxes.
■
Clean the keyboard by using an aerosol can of air with a narrow,
straw-like extension to remove dust and lint trapped under the keys.
■
Try a keyboard that you know works to make sure that the keyboard
port works.
www.gateway.com
Troubleshooting
■
If you spilled liquid in the keyboard, turn off your convertible tablet
PC and unplug the keyboard. Clean the keyboard and turn it upside
down to drain it. Let the keyboard dry before using it again. If the
keyboard does not work after it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure that a key is not stuck. Press each key to loosen a key that
might be stuck, then restart your convertible tablet PC.
You are pressing a letter key and a number appears on the screen
■
The numeric keypad is turned on. See “Key types” on page 37 for
instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■
Make sure that the memory module is inserted correctly in the
memory bay slot. For more information, see “Adding or replacing
memory” on page 91.
■
Use a third-party diagnostic program to help determine if a memory
module is failing.
You see a “Not enough memory” error message
Close all programs, then restart your convertible tablet PC.
Help and
Support
For more information about troubleshooting memory
errors, tap or click Start, then tap or click Help and
Support. Type the keyword memory error in the Search
box
, then tap or click the arrow.
Memory card reader
Drive letter for the memory card slot does not appear in the My
Computer window
■
Reboot your convertible tablet PC.
www.gateway.com
139
Chapter 10: Troubleshooting
Modem (cable or DSL)
■
Make sure that the modem cable is plugged into the Ethernet
network jack and not the modem jack. See “Back” on page 13 or
“Back” on page 110 to make sure that the connections have been
made correctly.
■
See the documentation that came with your modem for additional
troubleshooting information.
Modem (dial-up)
Your modem does not dial or does not connect
■
Make sure that the modem cable is plugged into the modem jack
and not the Ethernet network jack. See “Right” on page 12 to make
sure that the connections have been made correctly.
■
Make sure that your convertible tablet PC is connected to the
telephone line and the telephone line has a dial tone.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone
line, then check for a dial tone by plugging a working telephone into
the telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and
call waiting is disabled before using the modem. Contact your
telephone service to get the correct code to temporarily disable the
service. Also make sure that the modem dialing properties are set
appropriately.
To check the dialing properties:
140
1
Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2
Tap/Double-tap or click/double-click the Phone and Modem
Options icon, then tap or click the Dialing Rules tab.
www.gateway.com
Troubleshooting
3
Tap or click the location from which you are dialing, then tap
or click Edit.
4
Make sure that all settings are correct.
Help and
Support
For more information about dialing properties, tap or click
Start, then tap or click Help and Support. Type the
keyword dialing in the Search box
, then tap or click the arrow.
■
Disconnect any answering machine, fax machine, or printer that is
on the same line as the modem. Do not connect these devices to
the same telephone line as the modem.
■
Make sure that you are not using a digital, rollover, or PBX line.
These lines do not work with your modem.
■
Check for line noise (scratchy, crackling, or popping sounds). Line
noise is a common problem that can cause the modem to connect
at a slower rate, abort downloads, or even disconnect. The faster the
modem, the less line noise it can tolerate and still work correctly.
Listen to the line using your telephone. Dial a single number (such
as 1). When the dial tone stops, listen for line noise. Wiggle the
modem cable to see if that makes a difference. Make sure that the
connectors are free from corrosion and all screws in the wall or
telephone wall jack are secure.
You can also call your telephone service and have the telephone line
checked for noise or low line levels.
■
Try another telephone line (either a different telephone number in
your house or a telephone line at a different location). If you can
connect on this line, call your telephone service to fix the original
line.
■
Try connecting with the modem at a lower connection speed. If
reducing the connect speed lets you connect, call your telephone
service. The telephone line may be too noisy.
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Chapter 10: Troubleshooting
You cannot connect to the Internet
■
The ISP may be having technical difficulties. Contact your ISP for
technical support.
■
See if the modem works with a different communications program.
The problem may be with just one program.
■
Review the troubleshooting information under “Internet” on
page 137.
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public
telephone lines to 53K. Other factors, such as line noise, telephone service
provider equipment, or ISP limitations, may lower the speed even further.
If your convertible tablet PC has a v.90 modem, the speed at which you
can upload (send) data is limited to 33.6K. If your convertible tablet PC
has a v.92 modem, the speed at which you can upload data is limited to
48K. Your ISP may not support 48K uploads.
Your fax communications program only sends and receives faxes at
14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and receive rate
of 14,400 bps.
The modem is not recognized by your convertible tablet PC
142
■
Make sure that the line connected to the modem is working and
plugged into the appropriate port on your convertible tablet PC. See
“Right” on page 12 to make sure that the connections have been
made correctly.
■
If the modem shares the telephone line with another device, make
sure that the telephone line is not in use (for example, someone is
on the telephone, or another modem is in use).
■
Use the modem cable that came with your convertible tablet PC.
Some telephone cables do not meet required cable standards and
may cause problems with the modem connection.
■
Shut down and restart your convertible tablet PC.
■
Run Windows modem diagnostics.
www.gateway.com
Troubleshooting
To run modem diagnostics:
1
2
Close all open programs.
3
Tap/Double-tap or click/double-click the Phone and Modem
Options icon, then tap or click the Modems tab.
4
Tap or click your modem, then tap or click Properties. The
Modem Properties dialog box opens.
5
Tap or click the Diagnostic tab, then tap or click Query Modem.
If information about the modem appears, the modem passed
diagnostics. If no modem information is available, a white
screen appears with no data, or if you get an error such as port
already open or the modem has failed to respond, the modem did
not pass diagnostics.
Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
Help and
Support
For more information about modem troubleshooting, tap or
click Start, then tap or click Help and Support. Type the
keyword modem troubleshooting in the Search box
, then tap or click the arrow.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins
handshaking. Handshaking is a digital “getting acquainted” conversation
between the two modems that establishes connection speeds and
communication protocols. You may hear unusual handshaking sounds
when the modems first connect. If the handshaking sounds are too loud,
you can turn down the modem volume.
To turn down the modem volume:
1
Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2
Tap/Double-tap or click/double-click the Phone and Modem
Options icon, then tap or click the Modems tab.
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Chapter 10: Troubleshooting
3
Tap or click the modem you want to adjust, then tap or click
Properties.
4
Tap or click the Modem tab, then adjust the Speaker volume
control.
5
Tap or click OK twice to close the Phone and Modem Options
dialog box.
Mouse
See also “Pen” on page 146 and “Touchpad” on page 149.
The external mouse does not work
■
Make sure that the mouse cable is plugged in correctly.
■
Shut down and restart your convertible tablet PC.
■
Remove all extension cables and switch boxes.
■
Try a mouse you know is working to make sure that the mouse port
works.
The external mouse works erratically
■
Clean the mouse.
■
Some mouse pad patterns “confuse” optical mice. Try the mouse on
a different surface.
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department
or network administrator for help.
You cannot connect to your home network
■
144
If your convertible tablet PC is a member of a domain at your
workplace, you may not be able to connect your convertible tablet
PC to your home network workgroup to access shared files or printers
on your home network. You may, however, be able to access the
Internet through your home network.
www.gateway.com
Troubleshooting
Caution
■
If your convertible tablet PC was a member of a domain
before you join a workgroup, it is disjoined from the domain
and your computer account disabled. Contact your
company computer department or network administrator
for more information.
Every home network is unique. See the documentation that came
with your network equipment for troubleshooting information.
Help and
Support
For more information about network troubleshooting, tap
or click Start, then tap or click Help and Support. Type
the keyword network troubleshooting in the Search box
, then tap or click the arrow.
Passwords
Your convertible tablet PC does not accept your password
Make sure that CAPS
password.
LOCK
and NUM
LOCK
are turned off, then retype the
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
convertible tablet PC for repair. Call Gateway Customer Care for
instructions.
PC Cards
You installed a PC Card and now your convertible tablet PC is having
problems
■
Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
■
Make sure that the PC Card you installed is not causing a system
resource conflict. For more information on resource conflicts, see
“Device installation” on page 130.
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Chapter 10: Troubleshooting
Pen
The convertible tablet PC does not respond to the pen
■
You are not using the correct pen. Use only Penabled digitizer pens
by Wacom such as your convertible tablet PC’s pen. The convertible
tablet PC does not respond to some other tablet pens or plastic pens.
The pen tip does not line up with the pointer when you tap the screen
■
The pen and display need recalibrating in both Landscape and
Portrait mode. Recalibrate through the Pen Settings tab of the Tablet
and Pen Settings dialog box.
Tips & Tricks
For instructions on recalibrating pen settings, see
“Adjusting tablet and Pen Settings” in Using Your Tablet
PC which has been included on your hard drive. To access
this guide, tap or click Start, All Programs, then tap or
click Gateway Documentation.
Power
Your convertible tablet PC is not working on AC power
■
Make sure that your AC power adapter is connected correctly to your
convertible tablet PC. For more information, see “Connecting the
AC adapter” on page 24.
■
If your convertible tablet PC is plugged into a surge protector, make
sure that the surge protector is connected securely to an electrical
outlet, turned on, and working correctly. To test the outlet, plug a
working device, such as a lamp, into the outlet and turn it on.
■
Make sure that the AC power adapter cables are free from cuts or
damage. Replace any damaged cables.
Your convertible tablet PC is not working on battery power
■
Check the power management settings.
Tips & Tricks
146
For more information about using power management
settings, see “Changing Power-Saving Settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
www.gateway.com
Troubleshooting
■
Make sure that the battery is installed correctly. For more
information, see “Installing the battery” on page 24.
■
Make sure that the battery is fully recharged. For more information,
see “Recharging the battery” on page 81.
■
Make sure that the battery is calibrated correctly. For more
information, see “Recalibrating the battery” on page 81.
■
Let the battery return to room temperature.
Printer
The printer will not turn on
■
Make sure that the printer is online. Many printers have an
online/offline button that you may need to press.
■
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■
Check the cable between the printer and your convertible tablet PC.
Make sure that it is connected to the correct port.
■
Make sure that the printer is online. Many printers have an
online/offline button that you may need to press so the printer can
start printing. Press the button to put the printer online.
■
Check the port and cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make
sure that you have selected it in the printer setup.
To set a default printer:
1
Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2
Tap/Double-tap or click/double-click the Printers and Faxes icon.
The Printers and Faxes window opens.
3
Button-tap or right-click the name of the printer you want to
be the default printer, then tap or click Set as Default Printer.
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Chapter 10: Troubleshooting
■
Reinstall the printer driver. See the guide that came with your printer
for instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2
Tap/Double-tap or click/double-click the Printers and Faxes icon.
The Printers and Faxes window opens.
3
Button-tap or right-click the name of the printer you want to
use. If the menu shows a check mark next to Use Printer Offline,
tap or click Use Printer Offline to clear the check mark.
Help and
Support
For more information about printer troubleshooting, tap or
click Start, then tap or click Help and Support. Type the
keyword printer troubleshooter in the Search box
, then tap or click the arrow.
■
Wait until files have been printed before sending additional files to
the printer.
■
If you print large files or many files at one time, you may want to
add additional memory to the printer. See the printer documentation
for instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers
have an online/offline button that you need to press after adding paper.
148
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Troubleshooting
Sound
You are not getting sound from the built-in speakers
■
Make sure that headphones are not plugged into the headphone
jack.
■
Make sure that the volume control on your convertible tablet PC is
turned up. For more information, see “System key combinations” on
page 38.
■
Make sure that the Windows volume control is turned up.
Tips & Tricks
■
For instructions on how to adjust the volume control in
Windows, see “Adjusting the volume” in Using Your
Computer which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
Make sure that Mute controls are turned off. For more information
about the mute setting, see “System key combinations” on page 38.
Help and
Support
For more information about troubleshooting sound issues,
tap or click Start, then tap or click Help and Support. Type
the keyword sound troubleshooter in the Search box
, then tap or click the arrow.
Touchpad
The touchpad does not work
Attaching a PS/2 mouse to your port replicator may deactivate the
touchpad.
The convertible tablet PC is not responding when you click or tap on
the touchpad
■
Turn on the touchpad.
Tips & Tricks
For instructions on how to adjust the touchpad settings,
see “Changing the mouse or touchpad settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Chapter 10: Troubleshooting
The pointer moves unexpectedly
■
Clean the touchpad with a damp cloth (water only) and wipe it dry.
■
Adjust the touchpad settings.
Tips & Tricks
For instructions on how to adjust the touchpad settings,
see “Changing the mouse or touchpad settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Video
The projector or external monitor is not working
■
Make sure that you have pressed FN+F3 to activate the external
monitor option.
■
Make sure that the monitor is turned on and that the video cable
is connected correctly.
TV out is not working
150
■
Make sure that you have activated TV out. For more information,
see “Viewing the display on a television” on page 75.
■
Make sure that the television is turned on and that the S-Video cable
is connected correctly.
■
Televisions in different countries use different standards. If you are
traveling, you may need to change the TV Out mode. For more
information, see “Viewing the display on a television” on page 75.
www.gateway.com
Telephone support
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your convertible tablet PC, follow
these recommendations before contacting Gateway Customer Care:
■
Make sure that your convertible tablet PC is connected correctly to
a grounded AC outlet that is supplying power. If you use a surge
protector, make sure that it is turned on.
■
If a peripheral device, such as a keyboard or mouse, does not appear
to work, make sure that all cables are plugged in securely.
■
If you have recently installed hardware or software, make sure that
you have installed it according to the instructions provided with it.
If you did not purchase the hardware or software from Gateway, see
the manufacturer’s documentation and technical support resources.
■
If you have “how to” questions about using a program, see:
■
■
Online Help
■
Printed documentation
■
The Microsoft Windows documentation
■
The software publisher’s Web site
See the troubleshooting section of this chapter.
Warning
To avoid bodily injury, do not attempt to troubleshoot your
convertible tablet PC problem if:
Power cords or plugs are damaged
Liquid has been spilled into your convertible tablet PC
■ Your convertible tablet PC was dropped
■
The case was damaged
Instead, unplug your convertible tablet PC and contact a
qualified computer technician.
■
■
■
Have your customer ID, serial number, and order number available,
along with a detailed description of your problem, including the
exact text of any error messages, and the steps you have taken.
■
Make sure that your convertible tablet PC is nearby at the time of
your call. The technician may have you follow troubleshooting steps.
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Chapter 10: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, customer care, and
information services.
Automated troubleshooting system
Service description
How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
Telephone numbers
You can access the following services through your telephone to get
answers to your questions:
Resource
Service description
How to reach
Answers by
Gateway
Get tutorial assistance for hardware
and software issues. This is a
fee-based service.
www.gateway.com/answers
Gateway
Customer Care
Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question. (See
“Before calling Gateway Customer
Care” on page 151 before calling.)
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the bottom of your
convertible tablet PC. For
more information, see
“Identifying your model” on
page 18.
America Online
Get support for your America Online
ISP account.
800-827-6364 (US)
Get information about available
systems.
888-888-2075 (US)
888-387-7752 (Canada)
Sales
152
www.gateway.com
888-265-4357 (Canada)
Telephone support
Self-help
If you have how-to questions about using your Gateway-supplied
hardware or software, see the following resources:
■
The printed or online documentation that came with your hardware
or software. In many cases, additional product information and
online documentation for Gateway-supplied hardware can be found
in our Web site's Documentation Library.
■
This user guide and the Using Your Computer guide.
■
The software publisher's Web site.
Help and
Support
For more how-to information about Windows, tap or click
Start, then tap or click Help and Support. Type the
keyword practice in the Search box
, then tap or click the arrow.
Tutoring
Answers by GatewaySM is a fee-based telephone service that provides
answers to all of your “How do I” questions on Gateway computers. For
more information, go to www.gateway.com/answers.
Training
Gateway provides the following computer-based training:
Resource
Service description
For more information
Gateway
Learning
Libraries
A variety of courses and tutorials are
available on CD. Select from several
easy-to-use learning libraries.
www.gateway.com/training
Online
Training from
Learn With
Gateway
More than 450 online courses are
available from Learn With Gateway. All
you have to do is go online and log in.
You select the subject matter, and the
learning format (self-paced tutorials or
virtual classrooms), all from the comfort
of your convertible tablet PC.
www.learnwithgateway.com
www.gateway.com
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Chapter 10: Troubleshooting
154
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Appendix A
Safety, Regulatory, and Legal
Information
• Safety information
• Regulatory statements
• Environmental information
• Notices
155
Appendix A: Safety, Regulatory, and Legal Information
Important safety information
Your Gateway convertible tablet PC is designed and tested to meet the latest standards for
safety of information technology equipment. However, to ensure safe use of this
convertible tablet PC, it is important that the safety instructions marked on the convertible
tablet PC and in the documentation are followed.
Warning
Always follow these instructions to help guard against
personal injury and damage to your Gateway convertible
tablet PC.
Setting up your convertible tablet PC
■
Read and follow all instructions marked on the convertible tablet PC and in the
documentation before you operate your convertible tablet PC. Retain all safety and
operating instructions for future use.
■
Do not use this convertible tablet PC near water or a heat source such as a radiator.
■
Set up the convertible tablet PC on a stable work surface.
■
The convertible tablet PC should be operated only from the type of power source
indicated on the rating label.
■
Openings in the convertible tablet PC case are provided for ventilation. Do not block or
cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm),
around the convertible tablet PC for ventilation when you set up your work area. Never
insert objects of any kind into the convertible tablet PC ventilation openings.
■
Some convertible tablet PCs are equipped with a three-wire power cord to make sure that
the convertible tablet PC is properly grounded when in use. The plug on this cord will fit
only into a grounding-type outlet. This is a safety feature. If you are unable to insert the
plug into an outlet, contact an electrician to install the appropriate outlet.
■
If you use an extension cord with this convertible tablet PC, make sure that the total
ampere rating on the products plugged into the extension cord does not exceed the
extension cord ampere rating.
Care during use
156
■
Do not walk on the power cord or allow anything to rest on it.
■
Do not spill anything on the convertible tablet PC. The best way to avoid spills is to
avoid eating and drinking near your convertible tablet PC.
■
Do not work for long periods with the convertible tablet PC resting on your lap. If the air
vents are blocked, the convertible tablet PC may become hot enough to harm your skin.
■
Provide adequate space around your convertible tablet PC so air vents are not obstructed.
Do not use the convertible tablet PC on a bed, sofa, rug, or other similar surface.
■
Some convertible tablet PCs have a replaceable CMOS battery on the system board. There
is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery
with the same or equivalent type recommended by the manufacturer. Dispose of batteries
according to the manufacturer’s instructions.
www.gateway.com
Regulatory compliance statements
■
When the convertible tablet PC is turned off, a small amount of electrical current still
flows through the convertible tablet PC. To avoid electrical shock, always unplug all
power cables and modem cables from the wall outlets before cleaning the convertible
tablet PC.
■
Unplug the convertible tablet PC from the wall outlet and refer servicing to qualified
personnel if:
■
The power cord or plug is damaged.
■
Liquid has been spilled into the convertible tablet PC.
■
The convertible tablet PC does not operate properly when the operating instructions
are followed.
■
The convertible tablet PC was dropped or the cabinet is damaged.
■
The convertible tablet PC performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
Warning
Do not use Gateway products in areas classified as
hazardous locations. Such areas include patient care
areas of medical and dental facilities, oxygen-laden
environments, or industrial facilities.
Warning
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
Regulatory compliance
statements
Wireless Guidance
Low power, Radio transmitting type devices (radio frequency (RF) wireless communication
devices), may be present (embedded) in your notebook system. These devices may operate
in the 2.4 GHz (i.e. 802.11b/g LAN & Bluetooth), 5.2 GHz (i.e. 802.11a LAN), and
traditional cellular or PCS cellular bands (i.e. Cellular data modem). The following section
is a general overview of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the
specific country sections (or country group sections). The wireless devices in your system
are only qualified for use in the countries identified by the Radio Approval Marks on the
system rating label. If the country you will be using the wireless device in, is not listed,
please contact your local Radio Approval agency for requirements. Wireless devices are
closely regulated and use may not be allowed.
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Appendix A: Safety, Regulatory, and Legal Information
The power output of the wireless device or devices that may be embedded in your
notebook is well below the RF exposure limits as known at this time. Because the wireless
devices (which may be embedded into your notebook) emit less energy than is allowed in
radio frequency safety standards and recommendations, Gateway believes these devices are
safe for use. Regardless of the power levels, care should be taken to minimize human
contact during normal operation.
Measurements have been performed to show that the RF exposure is below what is
considered safe limits; however care should be taken to make sure the user or bystanders
keep the transmitter away from their body when the wireless device is transmitting. The
transmitting antenna installed in the top third of the lid should be used in a manner to
maintain 20 cm (8 inches) from user’s or bystander’s bodies.
The wireless devices installed in this system are intended to be used indoors. In some areas,
use of these devices outdoors is prohibited.
Some circumstances require restrictions on wireless devices. Examples of common
restrictions are listed below:
158
Warning
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. 802.11b (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are
examples of devices that provide wireless communication.
Warning
In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
Warning
If your notebook came equipped with an internal
embedded wireless device, do not operate the wireless
device unless all covers and shields are in place and the
notebook is fully assembled.
Caution
Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Please contact Gateway for
service.
www.gateway.com
Regulatory compliance statements
Caution
Only use drivers approved for the country in which the
device will be used. See the Gateway System Restoration
Kit, or contact Gateway Customer Care for additional
information.
Important
Every country has different restrictions on the use of
wireless devices. Since your notebook is equipped with a
wireless device, when traveling between countries with
your notebook, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
United States of America
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15
Low power, Radio transmitter type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present
(embedded) in your notebook system. This section is only applicable if these devices are
present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United States
of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device and
the body, for use of a wireless device near the body (this does not include extremities). This
device should be used more than 20 cm (8 inches) from the body when wireless devices are
on. The power output of the wireless device (or devices), which may be embedded in your
notebook, is well below the RF exposure limits as set by the FCC.
The wireless devices installed in this system are intended to be used indoors. In some areas,
use of these devices outdoors is prohibited.
Operation of this device is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.
Caution
Wireless devices are not user-serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Caution
The transmitting device embedded in this notebook may
not be used with any antenna other than the one provided
with the notebook.
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Appendix A: Safety, Regulatory, and Legal Information
Caution
In order to comply with FCC requirements this transmitter
must not be operated (or co-located) in conjunction with
any other transmitter or antenna installed in the notebook.
Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
■
Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories associated with this equipment are: shielded
video cable when an external monitor is connected. These accessories are required to be
used in order to ensure compliance with FCC rules.
FCC declaration of conformity
Responsible party:
Gateway Companies, Inc.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023
Product:
■
Gateway M275
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
160
Caution
Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the notebook.
Caution
Recycle or dispose of the used notebook properly
according to federal, state and local laws.
www.gateway.com
Regulatory compliance statements
California Proposition 65 Warning
Warning
This product contains chemicals, including lead, known to
the State of California to cause cancer, birth defects or
reproductive harm.
Mercury Warning
Warning
Hg
The lamp in this display contains mercury. Do not
put in trash. Recycle or dispose as hazardous
waste.
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47)
(applicable to products fitted with USA modems)
Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On
the computer or modem card is a label that contains the FCC registration number and
Ringer Equivalence Number (REN) for this device. If requested, this information must be
provided to the telephone company.
A telephone line cord with a modular plug is required for use with this device. The modem
is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68-compliant. See installation instructions for
details.
The Ringer Equivalence Number (REN) is used to determine the number of devices which
may be connected to the telephone line. Excessive RENs on a telephone line may result in
the devices not ringing in response to an incoming call. In most areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be connected
to a line, as determined by the total RENs, contact the local telephone company.
If this device causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. The telephone
company may request that you disconnect the equipment until the problem is resolved.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of this equipment. If this happens, the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
This equipment cannot be used on telephone company-provided coin service. Connection
to party line service is subject to state tariffs. Contact the state public utility commission or
public service commission for information.
When programming or making test calls to emergency numbers:
■
Remain on the line and briefly explain to the dispatcher the reason for the call.
■
Perform such activities in the off-peak hours such as early morning or late evenings.
The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via a telephone
fax machine unless such message clearly contains, in a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it is sent, an
identification of the business, other entity, or other individual sending the message, and
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161
Appendix A: Safety, Regulatory, and Legal Information
the telephone number of the sending machine or such business, other entity, or individual.
Refer to your fax communication software documentation for details on how to comply
with the fax-branding requirement.
Canada
Industry Canada (IC) Intentional emitter per RSS 210
Low power, Radio transmitter type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present
(embedded) in your notebook system. This section is only applicable if these devices are
present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in Canada if an
Industry Canada ID number is on the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the
body, for use of a wireless device near the body (this does not include extremities) is
typical. This device should be used more than 20 cm (8 inches) from the body when
wireless devices are on. The power output of the wireless device (or devices), which may be
embedded in your notebook, is well below the RF exposure limits as set by Industry
Canada.
Operation of this device is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.
162
Caution
To prevent radio interference to licensed service or
co-channel Mobile Satellite systems, this device is
intended to be operated indoors and away from windows
to provide maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to licensing.
Caution
Wireless devices are not user-serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Caution
The transmitting device embedded in this notebook may
not be used with any antenna other than provide with the
notebook.
Caution
The 802.11A radio LAN your notebook may have been
equipped with operates in the same frequency range as
high power radar, which has priority use, and may damage
the radio LAN if both are present and being used in the
same area.
www.gateway.com
Regulatory compliance statements
Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le
brouillage radioélectrique édicté par Industrie Canada.
Telecommunications per Industry Canada CS-03 (for products fitted with an
IC-compliant modem)
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operation, and safety
requirements. The Department does not guarantee the equipment will operate to the users’
satisfaction.
Before installing this equipment, users should make sure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment must
also be installed using an acceptable method of connection. In some cases, the inside
wiring associated with a single-line individual service may be extended by means of a
certified connector assembly. The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should make sure, for their own protection, that the electrical ground connections of
the power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Warning
To avoid electrical shock or equipment malfunction do not
attempt to make electrical ground connections by yourself.
Contact the appropriate inspection authority or an
electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
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163
Appendix A: Safety, Regulatory, and Legal Information
Japanese Notice
Japanese Modem Notice
Laser safety statement
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as
“Class 1 Laser Products” under a US Department of Health and Human Services (DHHS)
Radiation Performance Standard. Should the unit ever need servicing, contact an
authorized service location.
Warning
Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.
EPA ENERGY STAR
As an ENERGY STAR® Partner, Gateway has determined that this product
meets the ENERGY STAR guidelines for energy efficiency when used with a
computer equipped with a Display Power Management System.
ENERGY STAR
164
www.gateway.com
Environmental information
Environmental information
The product you have purchased contains extracted natural resources that have been used
in the manufacturing process. This product may contain substances known to be
hazardous to the environment or to human health.
To prevent releases of harmful substances into the environment and to maximize the use of
our natural resources, Gateway provides the following information on how you can
responsibly recycle or reuse most of the materials in your “end of life” product.
Waste Electrical and Electronic Equipment (commonly known as WEEE) should
never be disposed of in the municipal waste stream (residential garbage collection).
The “Crossed-Out Waste Bin” label affixed to this product is your reminder to
dispose of your “end of life” product properly.
Substances such as glass, plastics, and certain chemical compounds are highly recoverable,
recyclable, and reusable. You can do your part for the environment by following these
simple steps:
■
When your electrical or electronic equipment is no longer useful to you, “take it back” to
your local or regional waste collection administration for recycling.
■
In some cases, your “end of life” product may be “traded in” for credit towards the
purchase of new Gateway equipment. Call Gateway to see if this program is available in
your area.
■
If you need further assistance in recycling, reusing, or trading in your “end of life”
product, you may contact us at the Customer Care number listed in your product’s user
guide and we will be glad to help you with your effort.
Finally, we suggest that you practice other environmentally friendly actions by
understanding and using the energy-saving features of this product (where applicable),
recycling the inner and outer packaging (including shipping containers) this product was
delivered in, and by disposing of or recycling used batteries properly.
With your help, we can reduce the amount of natural resources needed to produce
electrical and electronic equipment, minimize the use of landfills for the disposal of “end
of life” products, and generally improve our quality of life by ensuring that potentially
hazardous substances are not released into the environment and are disposed of properly.
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165
Appendix A: Safety, Regulatory, and Legal Information
Notices
Copyright © 2005 Gateway, Inc.
All Rights Reserved
7565 Irvine Center Drive
Irvine, CA 92618 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions.
Gateway may improve and/or change products described in this publication at any time. Due to
continuing system improvements, Gateway is not responsible for inaccurate information which may
appear in this manual. For the latest product updates, consult the Gateway Web site at
www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental,
or consequential damages resulting from any defect or omission in this manual, even if advised of the
possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in
this manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway,
Inc. in the U.S. and other countries. SpotShop, Spotshop.com, and Your:)Ware are trademarks of
Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark
of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks
of Microsoft Corporation. All other product names mentioned herein are used for identification
purposes only, and may be the trademarks or registered trademarks of their respective companies.
Macrovision statement
If your notebook has a DVD drive and an analog TV Out port, the following paragraph applies:
This product incorporates copyright protection technology that is protected by method claims of certain
U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights
owners. Use of this copyright protection technology must be authorized by Macrovision Corporation,
and is intended for home and other limited viewing uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering or disassembly is prohibited.
166
www.gateway.com
Index
A
AC adapter
connecting 24
connector 14, 110
international adapters 86
AC-3 digital audio jack 110
accessories
purchasing 20
safety precautions 157
airplane power adapter 20
application key 36, 37
arrow keys 36, 37
audio
adjusting volume 40
digital jack 110
headphone jack 12, 110
microphone jack 11, 110
muting 40, 53
troubleshooting 149
volume down button 40
volume up button 40
audio CD
cleaning 120
playing 68
troubleshooting 130
automobile power adapter 20, 86
B
battery
alternate power sources 86
bay 82
changing 82
charge indicator 34, 80
charge status 80
charging 24, 81
conserving power 85
icons 80
installing 82
latch 15
locating 15
managing power 85
monitoring charge 80
purchasing 20
recalibrating 81
recharging 24, 81
release latch 15
replacing 82
bays
battery 82
DVD drive 64, 132, 134
DVD/CD-RW drive 64, 132, 134
hard drive 15
memory 15, 91
module 64, 132, 134
BigFix 6
BIOS Setup utility 30, 81
break system key 39
brightness
adjusting 39, 50
system keys 36, 39
buttons
programming 61
Screen Rotation 41
Tablet Input Panel 41
Windows Security 32, 42
XtraBright/XtraDim 39, 42, 50
button-tapping 51
C
cable lock 11, 13, 108
port replicator 114
cable modem 28
calibrating 57, 146
Caps Lock indicator 35
cards
inserting memory card 69
inserting PC Card 71
memory card slot 11
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167
PC Card slot 11
removing memory card 69
removing PC Card 71
slots 69, 71
troubleshooting memory card
139
troubleshooting PC Card 145
types of memory cards supported
69
carrying case 20
CD
cleaning 120
creating 68
inserting 67
playing audio 68
troubleshooting 130
cellular phone
memory cards 69
Certificate of Authenticity 19
changing bay modules 64
cleaning
audio CD 120
case 119
CD 120
computer exterior 119
computer screen 120
DVD 120
keyboard 120
LCD panel 120
screen 120
clicking 45, 51
closing unresponsive program 32
connecting
AC adapter 24
dial-up modem 27
external keyboard 36
external monitor 73
keyboard 36
port replicator 112
projector 73
PS/2 keyboard 111
PS/2 mouse 111
168
television 75
to cable modem 28
to DSL modem 28
to Ethernet 28
to network 28
video camera 78
connections
AC-3 digital audio 110
audio 11, 110
broadband Internet 14, 28, 111
cable modem 14, 28, 111
digital audio 110
digital camera 14, 109, 110
digital video camera 11
diskette drive 109
docking 14, 108
docking station 108
DSL modem 14, 28, 111
Ethernet 14, 28, 111
external audio 11, 110
external diskette drive 14, 110
external speakers 12, 110
Firewire 11
flash drive 14, 109, 110
headphone 12, 110
i.Link 11
IEEE 1394 11
keyboard 14, 109, 110, 111
line in 110
microphone 11, 110
modem 13, 27
monitor (VGA) 14, 73, 111
mouse 14, 109, 110, 111
network 14, 28, 111
parallel 111
port replicator 14, 108
power 14, 24, 110
printer 14, 109, 110, 111
projector 73
PS/2 111
PS/2 keyboard 111
PS/2 mouse 111
www.gateway.com
S/PDIF digital audio 110
scanner 14, 109, 110
serial 111
speaker 12, 110
S-Video (TV) out 110
S-Video out 75
television 75
Toslink digital audio 110
USB 14, 109, 110
VGA 14, 73, 111
video camera 11
Zip drive 109
copyright notice 166
customer service
sales 152
CyberLink PowerDVD 68
D
default printer 147
digital audio S/PDIF jack 110
digital camera
serial port 111
USB port 14, 109, 110
digital video camera
connecting 78
IEEE 1394 port 11
directional keys 37
display
adjusting brightness 49
brightness 50
changing orientation 49
maintaining 117
orientation 49
properties 74
switching 38
troubleshooting 131
using 47
docking port 14, 108
docking release latch 108
documentation
Gateway Web site 3
help 5
Help and Support 5
online help 7
Using Your Computer 7
double-clicking 46, 51
double-tapping 51
dragging 46
drivers
updating 3
drives
changing modular drives 64
DVD 10, 66
DVD/CD-RW 10, 66
hard drive 15, 104
identifying drive types 66
installing and replacing 64
replacing hard drive 104
status indicators 34
troubleshooting 132, 136
types 66
DSL modem 28
DVD
cleaning 120
drive 66
inserting 67
playing 68, 75
troubleshooting 132
DVD drive
identifying 66
locating 10
replacing drive module 64
status indicator 34
troubleshooting 132
using 66
DVD/CD-RW drive
See DVD drive
E
electrostatic discharge (ESD) 90
e-mail button 43
EmPower power adapter 86
Ethernet
connecting 28
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169
jack 14, 28, 111
external audio jack 110
external monitor 14, 38, 111
EZ Pad touchpad
See touchpad
Help and Support 5
searching 6
starting 5
Using your computer link 5
Hibernate mode 86
hot-swapping 71
F
fan 13
faxes
troubleshooting 142
files
opening 46
troubleshooting 135
finding
Help and Support topics 6
specifications 19
Firewire port 11
Fn key 36, 37, 38
folders
opening 46
function keys 36, 37
G
Gateway
model number 15, 18
serial number 19
Support 19
Web address 3
Web site 3
I
i.Link port 11
IEEE 1394 port 11
indicators
See status indicators
Inkball 56
inkjet printer 21
installing
battery 82
bay modules 64
devices 130
drives 64
DVD drive 64
DVD/CD-RW drive 64
hard drive 104
memory 91
memory card 69
PC Card 71
Internal wireless label 19
Internet
button 43
troubleshooting 137, 142
IRQ conflicts 130
H
hard drive
bay 15
installing 104
replacing 104
status indicator 34
troubleshooting 136
headphone jack 12, 110
help
button 43
online 7
using 5
170
J
jacks
See connections
K
Kensington cable lock
lock ring 108
lock slot 11, 13
port replicator 114
key combinations 38
keyboard
www.gateway.com
buttons 36
cleaning 120
connecting 36
features 36
icon 59, 62
locating 16
PS/2 port 111
troubleshooting 138
USB port 14, 109, 110
keys
application 36, 37
arrow 36, 37
battery status 38
Break 39
brightness 36, 37, 39
directional 37
Fn 36, 37, 38
function 37
LCD brightness 37, 39
LCD/CRT 38
navigation 36, 37
numeric keypad 37
Pad Lock 39
Pause 39
power status 38
Scroll Lock 39
Standby 38
Status 38
system 36, 37
system key combinations 38
toggle display 38
volume control 37
Windows 36, 37
wireless network 38
L
label
internal wireless 19
model number 15
serial number 19
wireless networking 19
labels 19
laser printer 21
latch
battery 15
docking release 108
LCD panel release 10
pen 15, 52
LCD brightness system keys 37
LCD panel
cleaning 120
release latch 10
switching display 38
troubleshooting 131
LCD/CRT system key 38
lights
See status indicators
line in jack 110
lock
Kensington cable 11, 13, 108
M
maintenance
cleaning 119, 120
general guidelines 117
pen 117
screen 117
virus protection 121
Windows Update 124
memory
adding 95
bay 15
installing 91, 95
purchasing 20
removing 91, 92, 95
replacing 91, 95
troubleshooting 139
upgrading 95
memory card reader
locating 11
memory card types supported 69
status indicator 34
using 69
microphone
www.gateway.com
171
built-in 16
microphone jack 11, 110
Microsoft
Certificate of Authenticity 19
model number 18
modem
cable 28
connecting 27, 28
dial-up 27
DSL 28
jack 13, 27
troubleshooting 140
modular bay
latch 64
lock screw 64
release latch 64
monitor
adding external 73
cleaning 120
color quality 74
display properties 74
port 14, 111
screen resolution 74
mouse
PS/2 port 111
troubleshooting 144
USB port 14, 109, 110
moving
pointer 45
screen objects 46
MP3 player
memory cards 69
multi-function buttons 17, 43
multimedia
adjusting volume 53
playing DVD 68
using DVD drive 66
using Windows Media Player 68
muting sound 40, 53
My Computer button 43
172
N
navigation keys 36, 37
network
jack 14, 28, 111
troubleshooting 144
networking
internal wireless label 19
turning off wireless network 38,
54
turning on wireless network 38,
54
Norton Internet Security 121
NTSC/PAL jack 75
numeric keypad
status indicator 35
using 36, 37
O
online help 5, 7
button 43
opening
convertible tablet PC 10
files 46
folders 46
LCD panel 10
programs 46
shortcut menu 46
option bays
changing modules 64
orientation
changing 49
P
Pad Lock
status indicator 35, 39
system key 39
parallel port 111
password 145
pause text scrolling 39
PC Card
adding 71
eject button 71
www.gateway.com
inserting 71
installing 71
removing 71
slot 71
troubleshooting 145
PCMCIA card
See PC Card
PDA
memory cards 69
pen
button 58
calibrating 57, 146
care 117
gestures 57
latch 15, 52
locating 12
release latch 15
replacing point 117
tips 58
troubleshooting 146
using 47, 51
playing
audio CD 68
DVD 68
pointer
moving 45
port replicator
attaching convertible tablet PC
112
docking port 14, 108
release latch 108
separating convertible tablet PC
113
using 20, 107
power
AC adapter 24, 86
automobile/airplane adapter 86
battery 32, 80, 81, 82, 85
button 12, 38
changing modes 87
connector 14, 24, 110
conserving battery power 85
EmPower adapter 86
extending battery life 85
Hibernate mode 86
indicator 31, 34
management 79, 85
source problems 26
Standby mode 31, 86
Standby/Resume 38
status box 38
status indicator 34
troubleshooting 146
turning off convertible tablet PC
31
turning on convertible tablet PC
29
power adapter
airplane 20
automobile 20
printer
default 147
inkjet 21
laser 21
parallel port 111
troubleshooting 147
USB port 14, 109, 110
programs
closing unresponsive 32
opening 46
projector
adding 73
color quality 74
display properties 74
screen resolution 74
PS/2 port 111
R
RAM
See memory
rebooting convertible tablet PC 32
recalibrating battery 81
recharging battery 81
replacing
www.gateway.com
173
See installing
reset hole
location 15
using 32
resetting convertible tablet PC 32
restarting convertible tablet PC 32
restoring system 125
right-clicking 46, 51
rocker switch 44
using 45
S
S/PDIF digital audio jack 110
safety
caring for computer 116
general precautions 156
guidelines for troubleshooting
128
static electricity 90
scanner
USB port 14, 109, 110
screen
cleaning 120
resolution 74
troubleshooting 131, 150
screen objects
getting information 46
moving 46
selecting 45
Screen Rotation button 41
Scroll Lock
status indicator 35, 39
system key 39
searching
in Help and Support 6
security features
Kensington cable lock 11, 13,
108
Kensington lock ring 114
serial number 19
serial port 111
setting up
174
safety precautions 156
shortcut menus
accessing 46
shortcuts
buttons 43
opening menu 46
shutting down convertible tablet PC
31, 32
SO-DIMM
See memory
sound
adjusting 40, 53
controls 37, 53
muting 40, 53
troubleshooting 149
speakers
built-in 12
jack 12, 110
specifications 19
speech recognition 56, 59, 60
Standby
mode 31, 38, 87
system key 38
starting
convertible tablet PC 29
programs 46
static electricity 90
status indicators
battery charge 34, 80
Caps Lock 35
drive activity 34
DVD drive 34
DVD/CD-RW drive 34
hard drive 34
location 14, 16, 17
memory card reader 34
numeric keypad 35, 39
Pad Lock 35, 39
power 34
Scroll Lock 35, 39
Sticky Notes 56
Support
www.gateway.com
getting specifications 19
using 3
surge protector 26
Suspend 38
S-Video (TV) out
jack 75, 110
system identification label 15, 18
system keys
combinations 38
locating 36, 37
system restore 125
T
Tablet and Pen Settings 56, 61
tablet control buttons
locating 16
Screen Rotation 41
Tablet Input Panel 41
Windows Security 42
XtraBright/XtraDim 42
Tablet Input Panel
button 41
Tablet PC Input Panel 56, 59
tapping 51
technical support
automated troubleshooting 152
Support 19
Technical Support 152
tips before contacting 151
tutorial service 152
telephone support 151
television
playing DVD on 75
TV out jack 75
viewing display on 75
tips
pen 58
Toslink digital audio jack
locating 110
touchpad
buttons 44, 45
clicking 45
double-clicking 46
dragging screen objects 46
locating 16
moving pointer 44, 45
moving screen objects 46
opening files, folders, and
programs 46
opening shortcut menu 46
right-clicking 46
rocker switch 44, 45
selecting screen objects 45
training
CD 153
classroom 153
Gateway Learning Libraries 153
Learn With Gateway 153
troubleshooting
audio 149
automated system 152
CD drive 130
device installation 130
display 131
DVD drive 132
faxes 142
files 135
general guidelines 129
hard drive 136
Internet connection 137, 142
IRQ conflict 130
keyboard 138
LCD panel 131
memory 139
memory card reader 139
modem 140
mouse 144
network 144
passwords 145
PC Cards 145
power 146
printer 147
safety guidelines 128
screen 131, 150
www.gateway.com
175
screen area 131
screen resolution 131
sound 149
technical support 151
telephone support 151
touchpad 149
video 150
Web site connection speed 138
turning off
convertible tablet PC 31, 32
wireless network 54
turning on
convertible tablet PC 29
wireless network 54
tutoring
fee-based 153
TV out (S-Video out) jack 110
U
undocking 113
updating
device drivers 3
Norton Internet Security 121
Windows 124
upgrading 89
USB port 14, 109, 110
V
VGA port 14, 73, 111
video
playing 68
S-Video out jack 110
troubleshooting 150
video camera
connecting 78
virus
protecting against 121
removing 121
voice recognition 56
volume
adjusting 40, 53
adjusting modem 143
176
controls 37, 53
muting 40, 53
system keys 36, 40
troubleshooting 149
W
waking up convertible tablet PC 31
Web browser button 43
Web site
Gateway 3
Windows
key 36, 37
Product Key Code 19
restoring 125
updating 124
Windows Journal 56
Windows Media Player 68
Windows Security button 32, 42
Windows Security Center
using 121
Windows XP Tablet PC 2005 56
wireless network
key 38
label 19
turning off 38, 54
turning on 38, 54
writing 47, 58
X
XtraBright/XtraDim button 39, 42,
50
Z
Zip drive
USB port 109
www.gateway.com
MAN M275 USR GDE R0 6/05