Gateway GT115
Service Guide
PART NO.:
PRINTED IN TAIWAN
Preface
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Gateway's "global" product offering. To better fit local market requirements and enhance
product competitiveness, your regional office MAY have decided to extend the functionality of a machine
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be
covered in this generic service guide. In such cases, please contact your regional offices or the
responsible personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not
be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your
Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed
Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for
repair and service of customer machines.
Revision History
Please refer to the table below for the updates made on Gateway GT115 service guide.
Date
Chapter
Updates
Copyright
Copyright © 2009 by Gateway Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise,
without
the prior written permission of Gateway Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Gateway Incorporated makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Gateway Incorporated software described in this manual is sold or licensed "as is". Should
the
programs prove defective following their purchase, the buyer (and not Gateway Incorporated, its distributor, or
its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Gateway is a registered trademark of Gateway
Corporation. Intel is a registered trademark of Intel
Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
I
Conventions
The following conventions are used in this manual
:
Screen messages
Denotes actual messages that appear
on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION
Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
II
Safety, Care and Regulatory Information
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular
attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal
damage.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards
or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To
prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
1.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
2.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
3.
Unplug the power cord from the power supply to disconnect power to the equipment.
4.
Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the
server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
III
Table of Contents
PREFACE
I
REVISION HISTORY
I
COPYRIGHT
I
DISCLAIMER
I
CONVENTIONS
II
SAFETY, CARE AND REGULATORY INFORMATION
III
PREVENTING ELECTROSTATIC DISCHARGE
III
SERVER WARNINGS AND CAUTIONS
III
TABLE OF CONTENTS
1
MECHANICAL COMPONENTS
4
SYSTEM FRU LIST
6
SYSTEM COMPONENTS
9
SYSTEM SPECIFICATIONS
10
Hardware specification
10
Environmental specification
12
Mechanical specification
13
Power supply specification
14
APPEARANCE OF SYSTEM
16
Front view
16
Rear view
17
Internal Component
18
Switch and LED Indicators Introduction
19
1
Front Panel LED Description
19
Hard Disk Drive Sequence & LED Description
19
LAN Port LED Description
19
System Block Diagram
21
MOTHERBOARD PLACEMENT AND JUMPER SETTING
22
Motherboard Component
22
Connector Icon Description
23
Motherboard Jumper Setting
24
INSTALLING/REMOVING SYSTEM HARDWARE
25
Chassis Cover Removal and Installation
Removing the side cover
26
26
CPU Installation / Removal
27
Cooling Fan Installation / Removal
28
Memory Installation / Removal
29
PCI Expansion Card Installation / Removal
Install the expansion card
30
30
Hard Disk Drive Installation / Removal
31
Power supply installation / Removal
Install a hot-swap power supply module
32
32
CABLE ROUTING
33
Cable Routing image
33
BIOS SETUP
34
Main Menu
36
Advanced Menu
Processor Configuration
Memory Configuration
SATA Controller Configuration
PCI Configuration
USB Configuration
Legacy Device Configuration
Console Redirection
Power Configuration
Hardware Monitor
37
38
40
41
42
43
44
45
47
48
2
Security Menu
Setting a System Password
Changing a System Password
Removing a System Password
49
50
50
50
Server Menu
System Information
Event Log Configuration
51
52
53
Boot Option Menu
54
Boot Manager Menu
56
Exit Menu
57
TROUBLESHOOTING
58
Error Symptoms List
58
BIOS BEEP CODES
61
BIOS Beep Codes Table
PEI Beep Codes
DXE Beep Codes
61
61
61
BIOS Recovery Instruction
61
BIOS POST ERROR MESSAGES LIST
64
BIOS POST error message list
PEI Phase
DXE Phase
64
64
65
UNDETERMINED PROBLEMS
67
3
Mechanical Components
Item
1
2
3
4
5
6
7
8
9
10
11
12
Description
Right side cover
System support retainer
System bottom plate
System support retainer
System plastic stands
Hard drive cage
Hard drive bracket
Front door plate
Front bezel
Power button
Bezel lens
Power lens
4
13
14
15
16
17
18
19
20
21
22
23
24
Optical drive cage
USB bracket
USB bracket
Left side cover
Hard drive slider
Hard drive cage
Top cover
System top cover
CD-ROM bracket patch
PCI retainer
Back cover
Rear window
5
System FRU List
Item
Photo
Chassis
Part number
HS.31600.004
SATA ODD CABLE 7 PINS,
500MM
CA.R4300.001
SATA HDD CABLE 7 PINS,
500MM
CA.R4300.002
SAS HDD CABLE
CA.31400.030
6
Back I/O SHIELD
33.R7F0L.001
FRONT BEZEL ASSEMBLY
TZ.R4300.001
SYSTEM FAN
HI.R4300.001
SYSTEM FAN
SINK
HI.30900.024
7
Main Board
MB.R7F0A.001
FSP FSP450-60EP 450W
POWER SUPPLY
PY.45008.001
Mylar
47.R7F0L.001
8
System components
Item
1
Description
Front Bezel door
2
Top cover
3
Power supply cage
4
Cooling fan cage
5
PCI card
6
Main board
7
Hard drive blank
9
System Specifications
Hardware specification
System unit
Item
Processor socket
Processor support
Core logic chipsets
LAN controller
Memory controller
Storage controller
VGA controller
I/O subsystem
Memory
Description
AMD socket C32

Memory Technology – Socket C32 interfaces to DDR3 SDRAM
DIMMs.

HyperTransport™ Technology.

Thermal Monitoring and Control – The Socket C32 processor uses
Advanced Platform Management Link.

AMD SR5670 – North bridge

AMD SP5100 – South bridge
INTEL 82574L
Integrated in AMD socket C32 processor.
Software RAID – Integrated in AMD SP5100.
XGI Volari – Z9S with 64 MB VRAM.

PCI-E 1 – PCI Express x16 line with x16 slot.

PCI-E 2 – PCI Express x8 line with x8 slot.

PCI-E 3 – PCI Express x4 line with x4 slot.

PCI-E 4 – PCI Express x1 line with x4 slot.

Four DDR3 (1066/1333 MHz ) slots.

Support maximum 64GB at 800MHz.

Front panel – Two USB ports.

Rear panel – PS/2 keyboard port, PS/2 mouse port, COM port, Four
USB ports, Video Port, Audio jack (Option), LAN port.

Internal – Two USB ports for tape device, USB port, I2C Connector,
TPM, Six SATA ports.

Front panel – Power, Hard drive, System Status and LAN activity.

Rear panel – Activity and link status for the LAN ports.

One system fan.

One processor heat sink fan.

One front panel fan.
I/O ports
Status LED indicators
Thermal solution
10
Memory
Item
Number of DIMM slots
Maximum memory
capacity
Memory modes
Memory controller
Description
Four
8 GB (2 GB in each of the four DIMM slots)
 Single DIMM, non-interleaving (DIMM A1)
 Two DIMMs, interleaving (DIMM A1 and DIMM B1)
 Four DIMMs, full memory configuration
Integrated in the AMD socket C32 processor
DIMM specifications
Size
512 MB, 1 GB, 2GB, and 4 GB
Speed
1066/1333 MHz
Type
DDR3 Unbuffered ECC DIMM
Processor
General processor specifications
Item
Manufacturing
technology
Description
 45nm
 65nm
Thermal design power
95W
Socket type
C32
11
Environmental specification
Item
Temperature range
Description
Operating
5–35°C (41–95°F)
Non-operating
-20–60C (-4–140°F)
Humidity (non-condensing)
Operating
30–80% RH
Non-operating
20–90% RH
Acoustic noise
Full Configuration
Sound pressure level in idle mode on bystander
position <38 dBA
Sound pressure level in full loading on bystander
position <45 dBA
Light Configuration
Sound pressure level in idel mode on bystander
position <35 dBA
Sound pressure level in full loading on bystander
position <40 dBA
* All temperature ratings shown are for sea level. An altitude derating of 1¢XC per 300 m (1.8¢XF per 1,000 ft)
to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
** Storage maximum humidity of 95% is based on a maximum temperature of 45¢XC (113¢XF). Altitude
maximum for storage corresponds to a pressure minimum of 70 KPa.
12
Mechanical specification
Item
System board platform
Description
uATX (Micro Advanced Technology Extended)
System board dimensions
Length
304.8mm
Width
243.84mm
System Dimensions
Height
358mm
Depth
180mm
Width
450mm
Server weight (maximum
configuration, approximate)
Basic configuration (excluding the
keyboard and mouse)
8KG
Fully loaded configuration
(including the keyboard, mouse,
and kits)
12.2KG
13
Power supply specification
GT115 supports 300-watts and 450W power supply modules. You have the option to install
a 300-watts power supply module or 450W power supply module.
Note: If you need to install three hard disk drives, please use 300W power supply (with
three connectors). If you need to install four hard disk drives, please use 450W power
supply (with four connectors).
Item
Description
Model
FSP300-60EP(1)
Type
300W
Dimensions
Height
86 mm (3.38 in.)
Depth
140 mm (5.5 in.)
Width
150 mm (5.9 in.)
Weight (approximate)
1.28 kg (2.82 lb)
Input requirements
Rated input voltage
100–127 VAC, 220–240 VAC
Normal line voltage
115 VAC, 230 VAC
Line frequency
47–63 Hz
Rated input current
Load 7A at 100–127 VAC, 3.5A at 220-240 VAC
Inrush current
No damage
Power supply output power
Rated steady state power
300W
Maximum peak power
300W
Operating conditions
Temperature
5–50 C (41–122°F)
Humidity (non-condensing)
5–95% at +55 C
Item
Description
Model
FSP450-60EP
Type
450W
Dimensions
Height
86 mm (3.38 in.)
14
Depth
140 mm (5.5 in.)
Width
150 mm (5.9 in.)
Weight (approximate)
1.43 kg (3.1 lb)
Input requirements
Rated input voltage
100–127 VAC, 220–240 VAC
Normal line voltage
115 VAC, 230 VAC
Line frequency
47–63 Hz
Rated input current
Load 8A at 100–127 VAC, 4A at 220-240 VAC
Inrush current
No damage
Power supply output power
Rated steady state power
450W
Maximum peak power
450W
Operating conditions
Temperature
5–50 C (41–122°F)
Humidity (non-condensing)
5–95% at +55 C
15
Appearance of System
Front view
Item
Component
1
USB connectors
2
LED indicator panel
16
Rear view
Item
Icon
Component
Description
1
Power supply module cord
socket
Connect the system power cord here.
2
PS/2 mouse port
Connects to a PS/2 mouse.
3
PS/2 keyboard
Connects to a PS/2 keyboard.
4
Serial port
Connects to serial devices.
5
Monitor port
Connects to monitors.
6
Gigabit LAN ports 1/2
Connects to an Internet or intranet network.
7
USB 2.0 ports
Connects to USB devices.
8
PCI slot covers
Protects to an Internet or intranet network.
9
System fan
Regulates the system airflow.
17
Internal Component
Item
1
LED indicator
Release sliders for the HDD cages.
2
Cooing fan assemblies.
3
Power module bay
3
Cooing fan assemblies
4
PCI slot lock levers
5
Mainboard
18
Switch and LED Indicators Introduction
This section discusses the different LED indicators located on the :
 Front panel
 Hot-plug HDD carrier
 LAN port
Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting.
Front Panel LED Description
Number
1
LED
LAN Activity
2
HDD Activity
3
Power
Color
Status
Description
Green
Solid on
Green
--
Blink
Off
Link between system and network or no
access
Network access
Disconnect/Idle
Green
-Green
Blink
Off
Solid On
HDD access
No HDD access
System is powered on.
Hard Disk Drive Sequence & LED Description
A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive
states.
Status
HDD access
Green
Amber
Description
Blinking
--
Ongoing hot-plug HDD activity
HDD failure
--
On
Hot-plug HDD failure
HDD rebuild
Flashing
green/amber
HDD is rebuilding data
LAN Port LED Description
Indicator
Color
Status
Description
19
1. Network speed
(top)
Amber
On
GbE link network access
Green
On
100 Mbps link network access
Off
10 Mbps link network access
2. Network
connection
(bottom)
Green
On
Active network link
Green
Blinking
Ongoing network data activity
Off
Off-line network
20
System Block Diagram
Channel A
2 DDR3 UDIMMs /
RDIMMs
Socket
Channel B
2 DDR3 UDIMMs /
RDIMMs
PCI-E x 16 Slot1
PCI-E x 8 Slot2
Intel®
PCI-E x 4 Slot3
NB: SR5670
82574L
PCI-E x 1Slot4
SATA Port x 6
USB Port x 9
Audio (Option)
XGI-Z9S
(64MB DDR2)
SB: SP5100
TPM (Option)
Flash SPI
BIOS
SIO
IT8720
21
Series Port x2
Motherboard Placement and Jumper Setting
Motherboard Component
This section provides general information on changing jumper settings as well as specific jumper
configuration for individual boards in the system.
22
Connector Icon Description
Item
1
Code
PS/2 ports
3
VGA port
Description
Connect to mouse and
keyboard.
Connect to monitors.
5
7
9
11
13
15
17
19
21
23
25
27
29
31
33
35
USB ports
DIMM_2B
DIMM_1B
CPU_FAN1
SATA4
SATA5
SATA1
CASE_OPEN2
CLR_CMOS1
F_USB1
TPM1
SMBUS_CONN
COM2
PCI-E_3
PCI-E_1
ATX_CPU1
Connect to USB devices.
DIMM slot
DIMM slot
CPU fan cable connector
SATA cable connector
SATA cable connector
SATA cable connector
Case open intrusion
Clear CMOS jumper
Front USB1 cable connector
TPM connector
SMBus connector
Serial port connector
PCI-E x4 slot (x4 signal)
PCI-E x16 slot (x16 signal)
8-pin ATX power connector
Item
2
Code
Serial port
Description
Connect to serial devices.
4
RJ45/USB ports
6
8
10
12
14
16
18
20
22
24
26
28
30
32
34
ATX1
DIMM_2A
DIMM_1A
CPU
SATA6
SATA3
SATA2
F_Panel
F_USB2
BAT1
USB_A1
FRONT_FAN1
PCI-E_4
PCI-E_2
REAR_FAN1
The RJ45 port connects to an
internet or intranet network.
The USB ports connect to
USB devices.
12-pin ATX power connector
DIMM slot
DIMM slot
Processor socket
SATA cable connector
SATA cable connector
SATA cable connector
Front panel connector
Front USB2 cable connector
CMOS battery
USB type A connector
System fan cable connector
PCI-E x4 slot (x1 signal)
PCI-E x8 slot (x8 signal)
System fan cable connector
23
Motherboard Jumper Setting
Item
1
Description
Clear CMOS jumper (CLR_CMOS1)
1-2 Close: Normal operation. (Default)
2-3 Close: Clear CMOS data.
24
Installing/Removing system Hardware
This chapter contains step-by-step procedures on how to disassemble the server system for maintenance
and troubleshooting.
To disassemble the Gateway GT115 Server, please pay attention to each section’s instruction and tools
needed.
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
25
Chassis Cover Removal and Installation
Removing the side cover
1.
Remove the two screws located on the rear edge of the side panel.
2.
Press the side panel release button and slide the side panel toward the rear of the chassis to disengage it.
Removing the tower foot
1.
Release the bezel door retention tabs from the chassis interior.
2.
Pull the bezel away from the chassis.
26
CPU Installation / Removal
The mainboard supports one C32 processor socket with Dual/Four/Six-Core AMD Opteron™ 4100 series. You
have the option to upgrade the default processor.
Observe the following guidelines when replacing a processor.
•
•
NOTE:
Before removing a processor, make sure to back up all important system files.
Handle the processor and the HSF assembly carefully. Damage to either may prevent the system
from functioning properly.
A long-nosed screwdriver is needed to remove/install the HSF assembly.
1.
Release then lift up the load lever.
2.
Open the retention plate to expose the socket body.
3.
4.
Insert the CPU with the correct orientation.
Close the retention plate and close the lever to the locked position.
27
Cooling Fan Installation / Removal
1.
Disconnect the processor cooling fan cable from mainboard.
2.
Use a long-nosed screwdriver to loosen the four cooling fan mounting pins.
3.
Lift the cooling fan away from the mainboard.
4.
Lay down the cooling fan in an upright position - with the thermal patch facing upward. Do not let the
thermal patch touch the work surface.
28
Memory Installation / Removal
The motherboard supports DDR3 memory modules, whereby BIOS will automatically detect memory
capacity and specifications. Memory modules are designed so that they can be inserted only in one
direction. The memory capacity used can differ with each slot.
Installation step:
1. Insert the DIMM memory module vertically into the DIMM slot, and push it down.
2. Close the plastic clip at both edges of the DIMM slots to lock the DIMM module.
NOTE!
DIMM must be populated in order starting from DIMMA1/B1 socket. For dual-channel
operation, DIMMs must be installed in matched pairs.
3. Reverse the installation steps when you wish to remove the DIMM module.
Memory Suggest Population Table:
29
PCI Expansion Card Installation / Removal
Gateway GT115 has four bus slots with of three separate bus segments:
•
PCI-E_1 -- PCI Express x16 slots
•
PCI-E_2 -- PCI Express x8 slot
•
PCI-E_3 -- PCI Express x4 slot
•
PCI-E_4 -- PCI Express x4 slot with x1 signal
Install the expansion card
1.
Press the release latch of the slot cover opposite the selected expansion slot.
2.
Pull out the slot cover and store it for reassembly later.
NOTE: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be
reinstalled to maintain proper system cooling.
NOTE: Remove the expansion card from its protective packaging, handling it by the edges.
3.
Insert the card into the selected slot. Make sure that the card is properly seated.
4.
Press the release latch to secure the card in place.
5.
Connect the necessary cables to the expansion card as required.
30
Hard Disk Drive Installation / Removal
Below is the instruction of HDD installation and removal SOP.
1. Open the side cover.
2.
3.
4.
5.
Note!!
Press the release button and pull the blank out of the drive bay.
Slide hard disk into blank.
Make sure the HDD is seated securely in the HDD blank.
Connect the necessary power cable. To connect power cable. Firstly, remove the HDD carrier.
Make sure that the drive is properly inserted before pushing the handle back until it clicks into
Place.
31
Power supply installation / Removal
The GT115 supports 300 watts and 450 watts power supply modules. The system ships out with only one
power supply module installed.
Install a hot-swap power supply module
1.
Remove the four securing screws from the back of system.
2.
3.
4.
Slide toward and lift to remove the power supply module from the system.
To install a new power supply module, please reverse the installation step 1and 2.
After replacing a power supply module, connect the necessary cables.
32
Cable Routing
Cable Routing image
Item
Suggest Cable
Item
Suggest Cable
1
Front switch cable
2
Front USB cable
3
Serial port cable
4
Mini SAS cable
5
SATA cable (onboard SATA
to HDD)
6
SATA cable (onboard SATA to
ODD)
7
Power cable
8
Case open intrusion
33
BIOS Setup
System BIOS
BIOS setup is a hardware configuration program built into the system’s Basic Input/Output System (BIOS).
Since most systems are already properly configured and optimized, there is no need to run this utility. You will
need to run this utility under the following conditions.
•
When changing the system configuration settings
•
When redefining the communication ports to prevent any conflicts
•
When modifying the power management configuration
•
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted (“Run Setup”
message) to make changes to the BIOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask qualified technician for assistance.
•
BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the Phoenix BIOS Setup Utility, make sure that you have saved all open files. The system
reboots immediately after you close the Setup.
NOTE: Phoenix BIOS Setup Utility will be simply referred to as “Setup” or “Setup utility” in this guide.
NOTE: The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
34
Entering BIOS Setup
1.
Turn on the server and the monitor.
If the server is already turned on, close all open applications, then restart the server.
2.
During POST, press F2
If you fail to press F2 before POST is completed, you will need to restart the server. The Setup Main menu
will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between
selections on the menu bar.
BIOS Setup Primary Menus
The tabs on the Setup menu bar correspond to the six primary BIOS Setup menu, namely:
•
Main
•
Advanced
•
Security
•
Server Management
•
Boot Option
•
Boot Manager
•
Exit
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
BIOS Setup Navigation Keys
Use the following keys to move around the Setup utility.
•
Left and Right arrow keys - Move between selections on the menu bar.
•
Up and Down arrow keys - Move the cursor to the field you want.
•
PgUp and PgDn keys - Move the cursor to the previous and next page of a multiple page menu.
•
Home - Move the cursor to the first page of a multiple page menu.
•
End - Move the cursor the last page of a multiple page menu.
•
+ and - keys - Select a value for the currently selected field (only if it is user-configuration). Press
these keys repeatedly to display each possible, or the Enter key to choose from a pop-up menu.
NOTE: Grayed-out fields are not user-configurable.
•
Enter key - Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>)
•
Esc - If you press this key:
q
On one of the primary menu screens, the Exit menu displays.
q
On a submenu screen, the previous screen displays.
q
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
•
F1 - Display the BIOS setup General Help panel.
•
F9 - Press to load default system values.
•
F10 - Save changes made the Setup and close the utility.
35
Main Menu
Parameter
Description
BIOS Version
Version number of the BIOS setup utility.
BIOS Build Date
Date when the BIOS setup utility was created.
Processor
CPU Type CPU Core Frequency CPU
Count
System Time
Technical specifications for the installed processor.
System Date
Set the date following the weekday-month-day- year format.
Set the system time following the hour-minute- second format.
36
Advanced Menu
The Advanced menu display submenu options for configuring the function of various hardware
components. Select a submenu item, then press Enter to access the related submenu screen.
37
Processor Configuration
Parameter
Description
Option
AMD PowerNow
This feature will increase the system battery life, while Enabled
delivering performance on demand. It also allows the Disabled
processor to dissipate less heat under normal operating
conditions, providing a cooler and quieter-running
system.
MT C1E
Enable this feature will let your system utilize the AMD Enabled
specific ACPI states to save power consumption.
Disabled
Core Leveling Mode
Select the core level mode in the system
Automatic mode
One core per processor
Two cores per processor
Three cores per processor
SVM
Select whether to enable the AMD virtualization
function. VT allows a single platform to run multiple
operating systems in independent partitions.
Enabled
Disabled
BIST Error Halt
With this feature enabled, if any BIST errors are
Enabled
detected, the POST will stop, display errors, and wait for Disabled
user to press F1 to continue POST.
Socket 0
Displays the type of installed processor information.
Quad Core Running
Displays the Quad-Core running speed.
CPU Speed
The processor speed is the speed at which a
microprocessor executes instructions. Clock speeds are
expressed in megahertz (MHz), with
1 MHz being equal to 1 million cycles per second. The
faster the clock, the more instructions the CPU can
execute per second.
Max Speed
The Max speed is the speed indicates how fast the data
bits travels in the system bus.
Intended Speed
The Intended speed is the speed indicates the expected
speed that the data bits travels in the system bus.
38
Microcode Patch Level
Processor Microcode Patch Level.
CPUID
Processor ID number.
CPU Stepping
Processor stepping information.
Processor L1 Instruction Cache Processor first-level instruction cache size detected
during POST.
An Instruction: to speed up executable instruction fetch.
Processor L1 Data Cache
Processor first-level data cache size detected
during POST.
A Data Cache: to speed up data fetch and store.
Processor L2 Cache
Processor second-level cache size detected
during POST.
Total L3 Cache per Socket
Processor third-level cache size detected
during POST.
39
Memory Configuration
Parameter
Description
Available Memory
Total size of system memory detected during POST
On-line Spare DIMM
Enable this feature will reserve one rank of one
logical DIMM to be used as spare rank. This rank
will be used when any other rank no longer
functions properly.
Channel interleaving
This feature provides compensating the relatively Enabled
slow speed of DRAM. The CPU can access
Disabled
alternative sections immediately without waiting for
memory to be cached. Multiple memory banks take
turns supplying data.
Enabled
Disabled
Chip Select interleave
Memory Retest
Option
Enabled
Disabled
Select whether to delete the historical memory data Yes
log. System memory will be retested on the next No
boot-up.
DIMM Group #1A/1B/2A/2B The size of memory installed on each of the DDR3
Status
slots.
40
SATA Controller Configuration
Parameter
Description
Option
Onboard SATA Controll
When enabled, the SATA controller will
function normally.
Enabled
Disabled
OnChip SATA Type
Select the on chip SATA type.
IDE
RAID
ACHI
IDE: When set to IDE, the SATA controller
disables its RAID and AHCI functions and
runs in the IDE emulation mode. This is not
allowed to access RAID setup utility.
RAID: When set to RAID, the SATA controller
enables both its RAID and AHCI functions.
You will be allows access the RAID setup
utility at boot time.
SATA Port 0/1/2/3/4/5
ACHI: When set to AHCI, the SATA controller
enables its AHCI functionality. Then the RAID
function is disabled and cannot be access
the RAID setup utility at boot time.
Displays the installed HDD devices.
41
PCI Configuration
Parameter
Description
PCI Express Slot 1/2/3/4
When enabled, This setting will initialize the Enabled
device expansion ROM for the related PCI-E Disabled
slot.
Option
Onboard Graphics Cont
When enabled, the graphic controller will
function normally.
Primary Video Device
Select the primary video device that that the Onboard Video
BIOS will use for output.
PCIe slot Video
Onboard LAN Controller
When enabled, the system will enable the
onboard LAN devices.
Onboard LAN I/O ROM
Select whether to enable the selected
Enabled
onboard LAN device. When enabled, device Disabled
expansion ROM will be initialized.
PCI ROM Priority
In case of multiple Option ROMs (Legacy
and EFI Compatible) specifies what PCI
option ROM to launch.
42
Enabled
Disabled
Enabled
Disabled
Legacy ROM
EFI Compatible
USB Configuration
Parameter
Detected USB Devices
Description
Displays the information of installed
USB devices in the system.
Option
USB Controller
When enabled, the USB controller
will function normally.
Enabled
Disabled
Legacy USB Support
Enables or disables support for
legacy USB devices.
Enabled
Disabled
Port 60/64 Emulation
Enable I/O port 60h/64h emulation
support. This should be enabled for
the complete USB Keyboard Legacy
support for non-USB aware OS.
Define USB Mass Storage Device
Start Unit command timeout.
Enabled
Disabled
Device Reset Timeout
43
10 sec
20sec
30 sec
40sec
Legacy Device Configuration
Parameter
Serial Port 1/2
Device Setting
Change Settings
Description
When enabled allows you to
configure the serial port settings.
When set to Disabled, displays no
configuration for the serial port.
Displays Serial Port 1/2 device
setting information
Option
Enabled
Disabled
Change Serial Port 1/2 device
settings.
When set to Auto allows the server’s
BIOS or OS to select a
configuration.
Auto
IO=3F8; IRQ=4
IO=3F8h; IRQ=3,4,5,6,7,10,11,12
IO=2F8h; IRQ=3,4,5,6,7,10,11,12
IO=3E8h; IRQ=3,4,5,6,7,10,11,12
IO=2E8h; IRQ=3,4,5,6,7,10,11,12
44
Console Redirection
Parameter
Console Redirection
Description
Select whether to enable console
redirection. Console redirection
enables users to manage the
system from a remote location.
Option
Serial Port 1
Serial Port 2
Disabled
Terminal Type
Select a terminal type to be used for
console redirection.
VT100
VT100+
ANSI
VT-UTF8
Bits per second
Select the baud rate for console
redirection.
Data Bits
Select the Data Bits.
Parity
A parity bit can be sent with the data
bits to detect some transmission
errors.
Even: parity bi is 0 if the num of 1's
in the data bits is even.
Odd: parity bit is0if num of 1's the
data bits is odd.
Mark: parity bit is always 1.
Space: Parity bit is always 0.
Mark and Space Parity do not allow
for error detection.
9600
19200
57600
115200
7
8
None
Even
Odd
Mark
Space
Stop Bits
Stop bits indicate the end of a serial
data packet. (A start bit indicates the
beginning).
The standard setting is 1 stop bit.
Communication with slow devices
may require more than 1 stop bit.
Flow control can prevent data loss
from buffer overflow. When sending
data, if the receiving buffers are full,
a 'stop' signal can be sent to stop
the data flow. Once the buffers are
empty, a 'start' signal can be sent to
re-start the flow. Hardware flow
control uses two wires to send
start/stop signals.
When this mode enabled, only text
will be send. This is to capture
Flow Control
Recorder Mode
45
1
2
None
Hardware RTS/CTS
Enabled
Disabled
Resolution 100x31
Legacy OS Redirection
Terminal data.
Enables or disables extended
terminal resolution.
Enabled
Disabled
On Legacy OS, the number of Rows
and Columns supported redirection.
80x24
80X25
46
Power Configuration
Parameter
Deep Power Off Mode
Description
Enable or Disable Deep Power Off
Mode.
Option
Enabled
Disabled
Power On by RTC Alarm
Select whether to wake up the
system when an RTC alarm is
detected.
Enabled
Disabled
Restore on AC Loss
Defines the power state to resume
to after a sys- tem shutdown that is
due to an interruption in AC power.
When set to Last State, the system
will return to the active power state
prior to shutdown.
When set to Stay Off, the system
remains off after power shutdown.
Last State
Stay Off
Power On
ACPI Sleep State
Displays ACPI Sleep State.
S3 Video Report
Enable or Disable S3 Video Report.
47
Enabled
Disabled
Hardware Monitor
Press Enter to view the Hardware Monitor screen which displays a real-time record of the CPU/system
temperature, fan speed, and voltage. Items on this window are non-configurable.
48
Security Menu
The Security menu allows you to safeguard and protect the system from unauthorized use by setting up
access passwords.
There are three types of passwords that you can set:
•
Administrator password
Entering this password will allow the user to access and change all settings in the Setup Utility.
•
User password
Entering this password will restrict a user’s access to the Setup menus. To enable or disable this
field, a Administrator Password must first be set. A user can only access and modify the System
Time, System Date, and Set User Password fields.
•
Power-on boot
When the Password on Boot field is enabled, a password will be required to boot up the server. To
enable or disable this field, a Administrator Password must first be set.
Parameter
Description
Option
Administrator Password
This parameter indicates whether a
Not Installed
Administrator Password has been assigned Enabled
User Password Status
This parameter indicates whether a user
pass- word has been assigned.
Set Administrator Password
Press Enter to configure the Administrator
password
Set User Password
Press Enter to configure the user password.
Power Button Lockout
Enable or disable Power Button Lockout
Enabled
Disabled
TPM Support
Select Enabled to activate TPM support
feature.
Enabled
Disabled
TPM State
Select Enabled to activate TPM State
function.
Enabled
Disabled
Pending TPM Support
Schedule TPM operation.
Chassis Open Warning
Enable or disable case open intrusion
function.
None
Enable Take Ownership
Enabled
Disabled
49
Not Installed
Enabled
Setting a System Password
1.
Use the up/down keys to select a password parameter (Set Administrator Password or Set User Password),
then press Enter.
A password box will appear.
2.
Type a password then press Enter.
The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9).
3.
Retype the password to verify the first entry then press Enter again.
4.
Press F10.
5.
Select Yes to save the new password and close the Setup Utility.
Changing a System Password
1.
Use the up/down keys to select a password parameter (Set Administrator Password or Set User Password),
then press Enter.
2.
Type the original password then press Enter.
3.
Type a new password then press Enter.
4.
Retype the password to verify the first entry then press Enter again.
5.
Press F10.
6.
Select Yes to save the modified password and close the Setup Utility.
Removing a System Password
1.
Use the up/down keys to select a password parameter (Set Administrator Password of Set User Password),
then press Enter.
2.
Enter the current password then press Enter.
3.
Press Enter twice without entering anything in the new and confirm password fields.
After doing this, the system automatically sets the related password parameter to Clear.
50
Server Menu
Parameter
System Information
Description
Displays basic system ID information, as well as
BIOS version.
Press Enter to access the related submenu.
Event Log Configuration
Displays Event Log advanced settings.
Press Enter to access the related submenu.
51
Option
System Information
The System Management submenu is a simple display page for basic system ID information, as well as
System product information. Items on this window are non-configurable.
52
Event Log Configuration
Parameter
Change Smbios Event
Configuration
View Smbios Event Log
Description
Press Enter to access the related submenu.
Option
Erase Event Log
Choose options for erasing Smbios Event Log
Erasing is done prior to any logging activation
during reset.
No
Yes, next reset
Yes, every reset
When Log is Full
Choose options for reactions to a full Smbios
Event Log.
Do Nothing
Erase immediately
Log OEM Codes
Enable or Disable the logging of EFI Status
Codes as OEM Codes.
Enabled
Disabled
Convert OEM Codes
Enable or disable the converting of EFI Status
Codes to Standard Smbios Types.
Enabled
Disabled
Displays Smbios Event Log .
Press Enter to View Smbios Event Log
NOTE: All values changed here do not take action until computer is restarted.
53
Boot Option Menu
The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error
message if the drive(s) specified is not bootable.
By default, the server searches for boot devices in the following order:
1. Hard drive
2. Optical disc drive
3. Removable device
4. Network device
5. UEFI device
Parameter
Hard Disk Drive Priority
Description
Press Enter to configure the boot priority.
Optical Disk Drive
Priority
Removable Disk Drive
Priority
Network Device Priority
Press Enter to configure the boot priority.
UEFI Boot Device
Priority
Quiet Boot
Press Enter to configure the boot priority.
Option
Press Enter to configure the boot priority.
Press Enter to configure the boot priority.
Enabled
Disabled
54
Bootup NumLock State
Enable or Disable Bootup NumLock function.
POST Error Pause
Select whether to pause POST when a boot-up
error is detected.
Option ROM Messages
Set display mode for Option ROM.
Watch Dog Timer
Enable or disable Watch Dog Timing function.
55
On
Off
Disabled
All, But Keyboard
All Errors
Force BIOS
Keep Current
Enabled
Disabled
Boot Manager Menu
The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error
message if the drive(s) specified is not bootable.
Parameter
Built-in EFI Shell
Description
Press Enter to configure the device as the
boot-up drive.
IBA GE Slot 0100 v1350
Press Enter to configure the device as the
boot-up drive.
IBA GE Slot 0200 v1350
Press Enter to configure the device as the
boot-up drive.
56
Option
Exit Menu
The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then
press Enter.
Parameter
Save Changes and Exit
Description
Saves changes made and close the BIOS setup.
Discard Changes and Exit
Save Changes
Discards changes made and close the BIOS
setup.
Saves changes made in the BIOS setup.
Discard Changes
Discards all changes made in the BIOS setup
Load Default Values
Loads the default settings for all BIOS setup
parameters. Setup Defaults are quite demanding in
terms of resources consumption. If you are using
low-speed memory chips or other kinds of
low-performance components and you choose to load
these settings, the system might not function properly.
Save as User Default Values
Saves as user default and close the BIOS setup.
Enabled
Disabled
Load User Default Values
Loads the user default settings for all BIOS setup
parameters.
Enabled
Disabled
57
Option
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Troubleshooting
Error Symptoms List
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check
procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first
Action/FRU listed in right column is the most likely cause.
Error Symptom
Action/FRU
Processor / Processor Fan
NOTE: Normally, the processor fan should be operative, and the processor clock setting should be
exactly set to match its speed requirement before diagnosing any processor problems.
Processor fan does not run but power
supply fan runs.
1.
2.
Processor test failed.
3.
1.
2.
Ensure the system is not in power saving mode.
With the system power on, measure the voltage
of processor fan connector. Its reading should
be +12Vdc. Its reading should be +12Vdc. If the
reading shows normal, but the fan still does not
work, then replace a good fan.
Main board.
Processor.
Main board.
Main board and Memory
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before
diagnosing any system problems.
Memory test failed.
Incorrect memory size shown or repeated during
POST.
System works but fails to enter power
saving mode when the Power
Management Mode is set to Enabled.
Blinking cursor only; system does not work.
1.
2.
1.
2.
3.
1.
2.
See "Memory"
Main board
Insert the memory modules in the DIMM
sockets properly, then reboot the system.
Memory module.
Main board.
Enter BIOS Setup and load default settings.
Reload software from Recovery CD.
1.
2.
3.
4.
Diskette/IDE drive connection/cables
Diskette/IDE disk drives
See “Undetermined Problems”.
Main board
Hard Disk Drive
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before
diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is
connected to master connector or the drive is set to master.)
Hard disk drive test failed.
1.
2.
3.
4.
Enter BIOS Setup and Load default settings.
Hard disk drive cable.
Hard disk drive.
Main board.
Hard disk drive cannot format
completely.
1.
2.
3.
Enter BIOS Setup and Load default settings.
Hard disk drive cable.
Hard disk drive.
58
4.
Main board.
Hard disk drive has write error.
1.
2.
Enter BIOS Setup and Load default settings.
Hard disk drive.
Hard disk drive LED fails to light, but
system operates normally.
1.
With the system power on, measure the voltage
of hard disk LED connector.
Hard drive LED cable.
2.
CD/DVD-ROM Drive
NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly
and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED doesn't come
on but works normally.
1.
CD/DVD-ROM drive
CD/DVD-ROM drive LED flashes for
more than 30 seconds before LED
shutting off.
1.
CD/DVD-ROM may have dirt or foreign material
on it.
Check with a known good disc.
CD/DVD-ROM is not inserted properly.
CD/DVD-ROM is damaged.
Software asks to reinstall disc.
Software displays a reading CD/DVD
error.
CD/DVD-ROM drive cannot load or eject
when the system is turned on and its
eject button is pressed and held.
CD/DVD-ROM drive does not read and
there are no messages are displayed.
2.
3.
1.
2.
3.
1.
2.
3.
CD/DVD-ROM drive can play audio CD
but no sound output.
1.
2.
3.
4.
Disconnect all cables from CD/DVD-ROM drive
except power cable, then press eject button to
try to unload the disk.
CD/DVD-ROM drive power.
CD/DVD-ROM drive
CD may have dirt or foreign material on it.
Check with a known good disc.
Ensure the CD/DVD-ROM driver is installed
properly.
CD/DVD-ROM drive.
Ensure the headphone jack of the
CD/DVD-ROM has an output.
Turn up the sound volume.
Speaker power/connection/cable.
CD/DVD-ROM drive.
Video and Monitor
Video memory test failed.
Video adapter failed.
1.
2.
3.
Remove all non-factory-installed cards.
Load default settings (if screen is readable).
Main board.
Display problem:
- Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor (dark)
Blank monitor (bright)
Distorted image
Unreadable monitor
Other monitor problems
1.
2.
3.
4.
Monitor signal connection/cable.
Monitor
Video adapter card
Main board
Display changing colors.
1.
2.
3.
Monitor signal connection/cable
Monitor
Main board
Display problem not listed above
1.
“Monitor"
59
(including blank or illegible monitor).
2.
3.
Load default settings (if screen is readable).
Main board
Parallel/Serial Ports
Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any
parallel/serial ports problems.
Serial or parallel port loop-back test failed.
1.
Make sure that the LPT# or COM# you test is
the same as the setting in BIOS Setup.
Loop-back.
Main board.
2.
3.
Printing failed.
1.
Printer problems.
2.
3.
4.
Ensure the printer driver is properly installed.
Refer to the printer service manual.
Printer.
Printer cable.
Main board.
1.
Refer to the service manual for the printer.
Keyboard
Some or all keys on keyboard do not work.
1.
Keyboard
Power Supply
Pressing power switch does not turn off system.
(Only unplugging the power cord from electrical
outlet can turn off the system.)
Pressing power switch does not turn on the system.
Executing software shutdown from
Windows98 Start menu does not turn off
the system. (Only pressing power switch can turn off
the system).
No system power, or power supply fan is not
running.
1.
2.
1.
2.
Ensure the AC-LINK in BIOS Setup of Boot
Configuration is not set to Stay-off.
Power switch cable assembly
Ensure the power override switch (situated at
the back of the machine, just above the
connector for the power cable) is not set to
OFF.
Power switch cable assembly.
Load default settings.
Reload software from Recovery CD.
1.
2.
Power Supply
Main board
2.
1.
Other Problems
Any other problems.
1.
Undetermined Problems
60
BIOS Beep Codes
BIOS Beep Codes Table
PEI Beep Codes
# of Beeps
1
1
2
3
3
4
4
7
Description
Memory not Installed.
Memory was installed twice (InstallPeiMemory routine in PEI Core called twice)
Recovery started
DXEIPL was not found
DXE Core Firmware Volume was not found
Recovery failed
S3 Resume failed
Reset PPI is not available
DXE Beep Codes
# of Beeps
1
4
5
5
6
7
8
Description
Invalid password
Some of the Architectural Protocols are not available
No Console Output Devices are found
No Console Input Devices are found
Flash update is failed
Reset protocol is not available
Platform PCI resource requirements cannot be met
BIOS Recovery Instruction
AMI has an embedded recovery technique. In the event that the BIOS becomes corrupt the boot block can be used to
restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below:
Recovery Instruction:
1
Prepare a bootable handy drive or floppy diskette
2
Copy the image file to the bootable hand drive or the bootable floppy diskette.
3
Rename the image file to "FLASHABL.ROM".
61
Figure 300-03
62
Recovery Stage
4
Connect the disk, here we use FAT disk and set recovery jumper. Then system would enter
BIOS Setup Menu. You may see the page as the following figures shows.
5
Enter “Proceed with flash update” page, the system would recover the BIOS image automically.
6
When recovery process is completed, reset the system.
63
BIOS POST Error Messages List
BIOS POST error message list
PEI Phase
Status Code
Progress Code
0x10
0x11
0x12
0x13
0x14
0x15
0x16
0x17
0x18
0x19
0x1A
0x1B
0x1C
0x1D – 0x2A
0x2B
0x2C
0x2D
0x2E
0x2F
0x30
0x31
0x32
0x33
0x34
0x35
0x36
0x37
0x38
0x39
0x3A
0x3B
0x3C
0x3D
0x3E
0x3F-0x4E
0x4F
PEI Error Codes
0x50
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
Description
PEI Core is started
Pre-memory CPU initialization is started
Pre-memory CPU initialization (CPU module specific)
Pre-memory CPU initialization (CPU module specific)
Pre-memory CPU initialization (CPU module specific)
Pre-memory North Bridge initialization is started
Pre-Memory North Bridge initialization (North Bridge module specific)
Pre-Memory North Bridge initialization (North Bridge module specific)
Pre-Memory North Bridge initialization (North Bridge module specific)
Pre-memory South Bridge initialization is started
Pre-memory South Bridge initialization (South Bridge module specific)
Pre-memory South Bridge initialization (South Bridge module specific)
Pre-memory South Bridge initialization (South Bridge module specific)
OEM pre-memory initialization codes
Memory initialization. Serial Presence Detect (SPD) data reading
Memory initialization. Memory presence detection
Memory initialization. Programming memory timing information
Memory initialization. Configuring memory
Memory initialization (other).
Reserved for ASL (see ASL Status Codes section below)
Memory Installed
CPU post-memory initialization is started
CPU post-memory initialization. Cache initialization
CPU post-memory initialization. Application Processor(s) (AP) initialization
CPU post-memory initialization. Boot Strap Processor (BSP) selection
CPU post-memory initialization. System Management Mode (SMM) initialization
Post-Memory North Bridge initialization is started
Post-Memory North Bridge initialization (North Bridge module specific)
Post-Memory North Bridge initialization (North Bridge module specific)
Post-Memory North Bridge initialization (North Bridge module specific)
Post-Memory South Bridge initialization is started
Post-Memory South Bridge initialization (South Bridge module specific)
Post-Memory South Bridge initialization (South Bridge module specific)
Post-Memory South Bridge initialization (South Bridge module specific)
OEM post memory initialization codes
DXE IPL is started
Memory initialization error. Invalid memory type or incompatible memory speed
Memory initialization error. SPD reading has failed
Memory initialization error. Invalid memory size or memory modules do not
match.
Memory initialization error. No usable memory detected
Unspecified memory initialization error.
Memory not installed
Invalid CPU type or Speed
CPU mismatch
CPU self test failed or possible CPU cache error
CPU micro-code is not found or micro-code update is failed
64
0x5A
Internal CPU error
0x5B
Reset PPI is not available
0x5C-0x5F
Reserved for future AMI error codes
S3 Resume Progress Codes
0xE1=0
S3 Resume is stared (S3 Resume PPI is called by the DXE IPL)
0xE1
S3 Boot Script execution
0xE2
Video repost
0xE3
OS S3 wake vector call
0xE4-0xE7
Reserved for future AMI progress codes
S3 Resume Error Codes
0xE8
S3 Resume Failed
0xE9
S3 Resume PPI not Found
0xEA
S3 Resume Boot Script Error
0xEB
S3 OS Wake Error
0xEC-0xEF
Reserved for future AMI error codes
Recovery Progress Codes
0xF0
Recovery condition triggered by firmware (Auto recovery)
0xF1
Recovery condition triggered by user (Forced recovery)
0xF2
Recovery process started
0xF3
Recovery firmware image is found
0xF4
Recovery firmware image is loaded
0xF5-0xF7
Reserved for future AMI progress codes
Recovery Error Codes
0xF8
Recovery PPI is not available
0xF9
Recovery capsule is not found
0xFA
Invalid recovery capsule
0xFB – 0xFF
Reserved for future AMI error codes
DXE Phase
Status Code
0x60
0x61
0x62
0x63
0x64
0x65
0x66
0x67
0x68
0x69
0x6A
0x6B
0x6C
0x6D
0x6E
0x6F
0x70
0x71
0x72
0x73
0x74
0x75
0x76
0x77
0x78
0x79
Description
DXE Core is started
NVRAM initialization
Installation of the South Bridge Runtime Services
CPU DXE initialization is started
CPU DXE initialization (CPU module specific)
CPU DXE initialization (CPU module specific)
CPU DXE initialization (CPU module specific)
CPU DXE initialization (CPU module specific)
PCI host bridge initialization
North Bridge DXE initialization is started
North Bridge DXE SMM initialization is started
North Bridge DXE initialization (North Bridge module specific)
North Bridge DXE initialization (North Bridge module specific)
North Bridge DXE initialization (North Bridge module specific)
North Bridge DXE initialization (North Bridge module specific)
North Bridge DXE initialization (North Bridge module specific)
South Bridge DXE initialization is started
South Bridge DXE SMM initialization is started
South Bridge devices initialization
South Bridge DXE Initialization (South Bridge module specific)
South Bridge DXE Initialization (South Bridge module specific)
South Bridge DXE Initialization (South Bridge module specific)
South Bridge DXE Initialization (South Bridge module specific)
South Bridge DXE Initialization (South Bridge module specific)
ACPI module initialization
CSM initialization
65
0x7A – 0x7F
0x80 – 0x8F
0x90
0x91
0x92
0x93
0x94
0x95
0x96
0x97
0x98
0x99
0x9A
0x9B
0x9C
0x9D
0x9E – 0x9F
0xA0
0xA1
0xA2
0xA3
0xA4
0xA5
0xA6
0xA7
0xA8
0xA9
0xAA
0xAB
0xAC
0xAD
0xAE
0xAF
0xB0
0xB1
0xB2
0xB3
0xB4
0xB5
0xB6
0xB7
0xB8 – 0xBF
0xC0 – 0xCF
DXE Error Codes
0xD0
0xD1
0xD2
0xD3
0xD4
0xD5
0xD6
0xD7
0xD8
0xD9
0xDA
0xDB
0xDC
Reserved for future AMI DXE codes
OEM DXE initialization codes
Boot Device Selection (BDS) phase is started
Driver connecting is started
PCI Bus initialization is started
PCI Bus Hot Plug Controller Initialization
PCI Bus Enumeration
PCI Bus Request Resources
PCI Bus Assign Resources
Console Output devices connect
Console input devices connect
Super IO Initialization
USB initialization is started
USB Reset
USB Detect
USB Enable
Reserved for future AMI codes
IDE initialization is started
IDE Reset
IDE Detect
IDE Enable
SCSI initialization is started
SCSI Reset
SCSI Detect
SCSI Enable
Setup Verifying Password
Start of Setup
Reserved for ASL (see ASL Status Codes section below)
Setup Input Wait
Reserved for ASL (see ASL Status Codes section below)
Ready To Boot event
Legacy Boot event
Exit Boot Services event
Runtime Set Virtual Address MAP Begin
Runtime Set Virtual Address MAP End
Legacy Option ROM Initialization
System Reset
USB hot plug
PCI bus hot plug
Clean-up of NVRAM
Configuration Reset (reset of NVRAM settings)
Reserved for future AMI codes
OEM BDS initialization codes
CPU initialization error
North Bridge initialization error
South Bridge initialization error
Some of the Architectural Protocols are not available
PCI resource allocation error. Out of Resources
No Space for Legacy Option ROM
No Console Output Devices are found
No Console Input Devices are found
Invalid password
Error loading Boot Option (LoadImage returned error)
Boot Option is failed (StartImage returned error)
Flash update is failed
Reset protocol is not available
66
Undetermined Problems
If an error message is present, go to “POST Error Messages List” on page 64. If you did not
receive any messages, if the symptom is listed in “or “Error Symptoms List” on page 60. If you still
cannot solve the problem, continue with this check:
1. Check the power supply voltages. If the voltages are correct continue with the
following steps:
2. Power off the system unit.
3. Perform the following checks, one by one, until you have isolated the problem FRU.
4. Load default settings in setup.
5. Check all main board jumper positions and switch settings.
6. Check all adapter card jumper positions.
7. Check all device jumper positions.
8. Check all cables and connectors for proper installation.
9. If the jumpers, switches and voltage settings are correct, remove or disconnect the
following, one at a time:
10. Non-Acer devices








External devices
Any adapter card (modem card, LAN card or video card, if installed)
CD/DVD-ROM drive
Diskette drive
Hard disk drive
DIMM
Processor
Main board
11. Power on the system unit.
12. Repeat steps 2 through 5 until you find the failing device or adapter.
67
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