Owner`s manual | GE 0000946 Telephone User Manual

GE Appliances
Room
Air Conditioners
Owner’s Manual &
Installation Instructions
AG_07 – 7,000 BTU models
AG_08 – 8,000 BTU models
AG_10 – 10,000 BTU models
AG_12 – 12,000 BTU models
www.geappliances.com
3828A30036Q
Pub. No. 49-7390 JR 10-99
Safety Instructions
Operating Instructions
Troubleshooting Tips
Installation Instructions
Safety Precautions . . . . . . . . . . . .3
How to Connect Electricity . . . . . .3
Use of Extension Cords . . . . . . . . .4
Use of Adapter Plugs . . . . . . . . . .4
Operating Instructions
Safety Information
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
Controls . . . . . . . . . . . . . . . . . .5, 6
Care and Cleaning . . . . . . . . . . .6, 7
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the side of the air conditioner.
Installation Instructions
Preparing to Install the
Air Conditioner . . . . . . . . . . . . . . .8
Window Installation . . . . . . . .9–13
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
READ THIS MANUAL
Troubleshooting Tips
Inside you will find many helpful hints on how to use and maintain
your air conditioner properly. Just a little preventive care on your
part can save you a great deal of time and money over the life of
your air conditioner.
Before You
Call For Service . . . . . . . . . . . . . .14
Normal Operating Sounds . . . . .14
IF YOU NEED SERVICE
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting
Tips first, you may not need to call for service at all.
Customer Service
Customer Service
GE & You, A Service Partnership.
Product Registration . . . . . . .17, 18
Warranty . . . . . . . . . . . . . . . . . . .19
Service Telephone
Numbers . . . . . . . . . . . .Back Cover
2
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or, you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock
or personal injury.
SAFETY PRECAUTIONS
■ This air conditioner must be properly
installed in accordance with the Installation
Instructions before it is used.
■ Never unplug your air conditioner by pulling
on the power cord. Always grip plug firmly
and pull straight out from the receptacle.
NOTE: We strongly recommend that any
servicing be performed by a qualified
individual.
■ For your safety…do not store or use
combustible materials, gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
Installation Instructions
■ Repair or replace immediately all electric
service cords that have become frayed or
otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its
length or at either the plug or connector end.
■ Turn the mode control to OFF and unplug
your air conditioner before making any
repairs or cleaning.
Operating Instructions
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
HOW TO CONNECT ELECTRICITY
The air conditioner should always be
plugged into its own individual electrical
outlet which has a voltage rating that matches
the rating plate.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Troubleshooting Tips
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. For
personal safety, this appliance must be properly
grounded.
See the Installation Instructions, Electrical
Requirements section for specific electrical
connection requirements.
Where a 2-prong wall outlet is encountered,
it is your personal responsibility and obligation
to have it replaced with a properly grounded
3-prong wall outlet.
Customer Service
3
WARNING!
USE OF EXTENSION CORDS – 115-Volt models only
Because of potential safety hazards under certain
conditions, we strongly recommend against the
use of an extension cord.
However, if you must use an extension cord,
it is absolutely necessary that it be a UL-listed,
14 gauge, 3-wire grounding type appliance
extension cord having a grounding type plug
and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 125 volts.
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
CAUTION:
DO NOT use an extension cord with any of
the 230/208 volt models.
USE OF ADAPTER PLUGS – 115-Volt models only
Because of potential safety hazards under certain
conditions, we strongly recommend against the use
of an adapter plug.
Installation Instructions
However, if you must use an adapter, where
local codes permit, a temporary connection may
be made to a properly grounded 2-prong wall
outlet by use of a UL-listed adapter available at
most local hardware stores.
Troubleshooting Tips
The larger slot in the adapter must be aligned
with the larger slot in the wall outlet to provide
proper polarity in the connection of the power
cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with
one hand while pulling the power cord plug
with the other hand. If this is not done, the
adapter ground terminal is very likely to break
with repeated use.
If the adapter ground terminal breaks, DO NOT
USE the air conditioner until a proper ground
has been established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
Customer Service
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
4
Safety Instructions
About the controls on the air conditioner.
Features and appearance will vary.
OFF
OFF
HIGH
COOL
LOW
FAN
MED
COOL
HI
FAN
HI
COOL
LOW
FAN
LOW
COOL
Operating Instructions
HIGH
FAN
LOW
COOL
MODE CONTROLS
Your model will have one of the above type controls.
5
6
4
4
7
5
3
3
2
8
3
2
9
1
5
7
1
1
8
Installation Instructions
2
4
6
6
10
TEMP CONTROLS
Your model will have one of the above type controls.
Controls
Temp Controls
HIGH COOL, MED COOL and LOW COOL provide
cooling with different fan speeds.
The temp control is used to maintain the
room temperature. The compressor will
cycle on and off to keep the room at the
same level of comfort. When you turn the
knob to a higher number the indoor air
will become cooler. Turn the knob to a
lower number and the indoor air will
become warmer.
LOW FAN or HIGH FAN provides air circulation
and filtering without cooling.
NOTE: If you move the switch from a cool setting to OFF or to
a fan setting, wait at least 3 minutes before switching back to
a cool setting.
Troubleshooting Tips
Mode Controls
Cooling Descriptions
For Normal Cooling—Select HIGH COOL or MED
COOL with the temp control at midpoint.
Customer Service
For Maximum Cooling—Select HIGH COOL with the
temp control at the highest number available on
your knob.
For Quieter & Nighttime Cooling—Select LOW COOL
with the temp control at midpoint.
5
Additional controls and important information.
Energy Saver (on some models)
The energy saver switch controls the fan.
ON —The fan and compressor cycle on and off
together. This results in wider variations of room
temperature and humidity. Normally used when
the room is unoccupied.
Operating Instructions
Safety Instructions
About the controls on the air conditioner.
OFF — The fan runs all the time, while the
compressor cycles on and off.
This switch must be set at OFF in order to use the
fan settings (on the mode control).
Vent Control
The vent control is located above the control knobs.
Installation Instructions
When set at CLOSE, only the air inside the room will
be circulated and conditioned. When set at OPEN,
some inside air is exhausted outside.
To open the vent, pull the lever toward you.
To close it, push it in.
Air Direction – Side-to-Side
On some models, the side-to-side air direction is
adjusted by moving the lever to the left or right.
CIRCULAIRE (on some models)
For fixed side-to-side air direction, set the
Circulaire switch to ON until the desired air
direction is obtained, then move it to OFF.
Troubleshooting Tips
For continuous side-to-side air circulation (cool
settings only), set the Circulaire switch to ON.
Air Direction – Up and Down
Customer Service
Fingertip pressure on the horizontal louvers adjusts
the air direction up or down.
6
Grille and Case
Turn the air conditioner off and remove the plug
from the wall outlet before cleaning.
To clean, use water and a mild detergent. Do not
use bleach or abrasives.
Operating Instructions
Outdoor Coils
The coils on the outdoor side of the air conditioner
should be checked regularly. If they are clogged
with dirt or soot they may be professionally steam
cleaned, a service available through your GE
service outlet.
Installation Instructions
Air Filter
The air filter behind the front grille should be
checked and cleaned at least every 30 days or
more often if necessary.
To remove:
1
Open the inlet grille upward by pulling out the
bottom of the inlet grille.
2
Using the tab, pull up slightly on the filter to
release it and pull it down.
Safety Instructions
Care and cleaning of the air conditioner.
CAUTION: DO NOT operate the air conditioner without a
filter because dirt and lint will clog it and reduce performance.
Troubleshooting Tips
Clean the filter with warm, soapy water. Rinse and
let the filter dry before replacing it.
Customer Service
7
Read these instructions completely and carefully.
Before You Begin
NOTE TO INSTALLER: Leave these instructions with
the air conditioner after installation is completed.
CAUTION:
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.
NOTE TO CONSUMER: Keep this Owner’s Manual
and Installation Instructions for future use.
Operating Instructions
Safety Instructions
Preparing to install the air conditioner.
Do not change the plug on the power cord
of this air conditioner.
IMPORTANT NOTES:
For personal safety, this air conditioner must be
properly grounded.
Aluminum house wiring may present
special problems—consult a qualified
electrician.
It is important to have the wall outlet and circuit
checked by a qualified electrician if there is any
doubt as to whether a proper ground exists.
Installation Instructions
Follow National Electric Codes (NEC) and/or local
codes and ordinances.
Electrical Requirements
Some models require 115/120-volt a.c.,
60 Hz grounded outlet protected with
a 15-amp time delay fuse or circuit breaker.
Some models require 230/208-volt a.c.,
protected with a time delay fuse or circuit
breaker. These models should be installed
on their own single branch circuit for best
performance and to prevent overloading
house or apartment wiring circuits, which
could cause a possible fire hazard from
overheating wires.
Troubleshooting Tips
The 3-prong grounding plug minimizes the
possibility of electric shock hazard. If the wall outlet
you plan to use is only a 2-prong outlet, it is your
responsibility to have it replaced with a properly
grounded 3-prong wall outlet.
Customer Service
Tools You Will Need
8
■ Phillips-head screwdriver
■ Scissors or knife
■ Flat-blade screwdriver
■ Pencil
■ Ruler or tape measure
■ Level
Safety Instructions
Window Installation Instructions
Parts Included
Top mounting rail
Window
sash seal
Left
accordion
panel
Operating Instructions
Foam top
window gasket
Top mounting rail
seal strip
Installation Instructions
Right
accordion
panel
Frame guide (2)
Sill support (2)
Troubleshooting Tips
Window locking
bracket
Type A (16)
Type B (3)
Type C (5)
Nut (2)
Bolt (2)
Customer Service
9
Safety Instructions
Window Installation Instructions
Read completely, then follow step-by-step.
1
Window Requirements
■ These instructions are for a standard doublehung window. You will need to modify them for
other types of windows.
■ The air conditioner can be installed without
Operating Instructions
Installation Instructions
wood, masonry or metal.
■ The electrical outlet must be within reach of the
power cord.
the accordion panels if needed to fit in a narrow
window. See the window opening dimensions
below.
7,000 and 8,000 BTU models
2
10,000 and 12,000 BTU models
14″ min.
16″ min.
22″ to 36″
(With accordion panels)
27″ to 39″
(With accordion panels)
183⁄4″ min.
(Without accordion panels)
237⁄8″ min.
(Without accordion panels)
Storm Window Requirements
A storm window frame will not allow the air
conditioner to tilt towards the outside and will keep
it from draining properly. To adjust for this, attach
a piece of wood to the stool.
Wood
1/2″ higher
than frame
Stool
Storm window
frame
Customer Service
Troubleshooting Tips
■ All supporting parts must be secured to firm
10
WOOD PIECES—
WIDTH: 2″
LENGTH: Long enough to fit inside the window
frame.
THICKNESS: To determine the thickness, place a
piece of wood on the stool to make it 1/2″ higher
than the top of the storm window frame.
Attach securely with nails or screws provided by
the installer.
Safety Instructions
3
Remove the Air Conditioner From the Case
A
Remove the 2 shipping screws from the back of
the case.
B
Remove the 2 screws on each side of the case.
Keep these for later use.
Slide the air conditioner from the case by
gripping the base pan handle and pulling
forward while bracing the case.
C
Remove the backing from the top mounting
rail seal strip and attach it to the bottom of the
top mounting rail.
D
Install the top mounting rail with 3 type A
screws on the inside of the case. Insert the
frames for the accordion panels into the top
mounting rail and the frame guides. Attach
the accordion panels to the side of the case
using 4 type A screws on each side.
Operating Instructions
C
Shipping screws
A
Carefully insert the plastic frame guides into
the bottom of the case on each side.
Troubleshooting Tips
B
Cut the window sash seal to the proper length.
Peel off the backing and attach the seal to the
underside of the window sash.
Installation Instructions
4
Prepare the Window and the Case
Top mounting rail
Bottom of case
Customer Service
Frame guide
Frame guides
11
5
Operating Instructions
Safety Instructions
Window Installation Instructions
Install the Case in the Window
A
Open the window and mark the centerline of
the window stool.
F
B
Carefully place the case on the window stool
and align the center mark on the bottom front
with the centerline of the stool.
Adjust the bolt and the nut in each support so
that the case is installed with a slight downward
tilt (about 1/4″) toward the outside.
G
Secure the case to the window stool by using
3 type B screws.
C
Pull the window down behind the top
mounting rail.
Installation Instructions
Sill
support
H
NOTE: Do not shut the window so tightly that movement of
the accordion panels is restricted.
D
Loosely assemble the sill supports.
INDOOR
OUTDOOR
Troubleshooting Tips
Sill support
Bolt
E
Select the position that will place the sill
supports near the outermost point on the sill.
Attach the sill supports to the case track hole in
relation to the selected position using 2 type A
screws in each support.
Customer Service
Frame guide
12
Nut
Pull the accordion panels to each window
sash track. Attach them on each side to the
window sash and the window stool using
4 type C screws.
Attach the window locking bracket with a
type C screw.
Cut the foam top window gasket to the
window width.
C
Stuff the foam between the glass and the
window to prevent air and insects from getting
into the room.
C
Attach the front grille to the case by inserting the
tabs on the grille into the slots on the front of the
case. Push the grille in until it snaps into place.
Install the Air Conditioner in the Case
A
Slide the air conditioner into the case.
Reinstall the 2 screws removed earlier on
each side of the case.
B
Before installing the front grille, pull out the
vent control lever located above the unit
control knobs, as shown.
Troubleshooting Tips
Guide the lever carefully
through the grille as you
push it in.
D
Installation Instructions
B
Operating Instructions
7
A
Safety Instructions
6
Install the Window Locking Bracket and the Foam Top Window Gasket
13
Customer Service
Lift the inlet grille and secure the front frame
with a type A screw through the front grille.
Lower the inlet grille back into place.
Safety Instructions
Operating Instructions
Troubleshooting Tips
Save time and money! Review the chart below first and
you may not need to call for service.
Problem
Possible Causes
What To Do
Air conditioner
does not start
The air conditioner
is unplugged.
• Make sure the air conditioner plug is pushed
completely into the outlet.
The fuse is blown/circuit
breaker is tripped.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
Power failure.
• If power failure occurs, turn the mode control to OFF.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
Airflow is restricted.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
The temp control may
not be set high enough.
• Turn the knob to a higher number. The highest setting
provides maximum cooling.
The air filter is dirty.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
The room may have been hot.
• When the air conditioner is first turned on you need to
allow time for the room to cool down.
Cold air is escaping.
• Check for open furnace floor registers and cold
air returns.
Air conditioner does
not cool as it should
• Set the air conditioner’s vent to the closed position.
Air conditioner
freezing up
Troubleshooting Tips
Installation Instructions
Before you call for service…
Cooling coils have iced up.
• See “Air conditioner freezing up” below.
Ice blocks the air flow
and stops the air conditioner
from cooling the room.
• Set the mode control at HIGH FAN or HIGH COOL
with the temp at 1 or 2.
Normal Operating Sounds
■ You may hear a pinging noise caused by water
being picked up and thrown against the
condenser on rainy days or when the humidity is
high. This design feature helps remove moisture
and improve efficiency.
Customer Service
■ You may hear the thermostat click when the
compressor cycles on and off.
14
■ Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.
■ The fan may run even when the compressor
does not.
Safety Instructions
Notes.
Operating Instructions
Installation Instructions
Troubleshooting Tips
Customer Service
15
Customer Service
Troubleshooting Tips
Installation Instructions
Operating Instructions
Safety Instructions
Notes.
16
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
17
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at www.geappliances.com.
✁
Cut here
Consumer Product Ownership Registration
Model Number
t
an
ort l
p
i
Im Ma ay!
d
To
Mr. ■
Ms. ■
Mrs. ■
Serial Number
Miss ■
First
Name
Last
Name
Street
Address
Apt. #
E-mail Address
Date Placed
In Use
Month
Day
Year
Phone
Number
Occasionally, we may allow selected companies to send you information.
■ Check here if you do not want this information.
GE Appliances
General Electric Company
Louisville, Kentucky
www.geappliances.com
18
Zip
Code
State
City
_
_
Safety Instructions
Air Conditioner Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the air conditioner which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
Five Years
From the date of the
original purchase
Any part of the sealed refrigerating system (the compressor, condenser, evaporator
and all connecting tubing) which fails due to a defect in materials or workmanship.
During this five-year warranty, GE will also provide, free of charge, all labor and
in-home service to replace the defective part.
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation. If you have an installation problem,
or if the air conditioner is of improper cooling capacity
for the intended use, contact your dealer or installer. You
are responsible for providing adequate electrical
connecting facilities.
■ Failure due to corrosion on models not corrosionprotected.
■ Failure of the product resulting from modifications to the
product or due to unreasonable use including failure to
provide reasonable and necessary maintenance.
■ Damage to the product caused by improper power supply
voltage, accident, fire, floods or acts of God.
■ Incidental or consequential damage to personal property
caused by possible defects with this air conditioner.
■ In commercial locations labor necessary to move the unit
to a location where it is accessible for service by an
individual technician.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Troubleshooting Tips
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Installation Instructions
■ Service trips to your home to teach you how to use the
product.
Customer Service
19
Safety Instructions
Service Telephone Numbers.
GE Answer Center ® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
Installation Instructions
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Troubleshooting Tips
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Customer Service
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
20
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