User`s guide | GE 00015922 Cordless Telephone User Manual

Model 28111 Series
DECT 6.0 Cordless
Handset Speakerphone
System User’s Guide
The telephone company may make changes in its communications facilities, equipment, operations or
procedures where such action is required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”
the interference).
•Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in
compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and
Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN, you should contact your local telephone
company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this product does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone network, the
telephone company shall, where practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the circumstances warrant such action,
the telephone company may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
Model 28111
00015922 (Rev. 2 Dom E)
06-46
Printed in China
Thomson Inc.
10330 North Meridian St.
Indianapolis, IN 46290-1024
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
For Model 28111xx3 there will be TWO additional handsets, charge cradles, belt clips, battery
packs and covers than shown above.
For Model 28111xx4 there will be THREE additional handsets, charge cradles, belt clips, battery
packs and covers than shown above.
Wall plate
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
To use this phone, you need an RJ11C type modular telephone jack,
which might look like the one pictured here, installed in your home.
If you don’t have a modular jack, call your local phone company to
find out how to get one installed.
Installation
Introduction
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause or receive interference with nearby TVs, microwave
ovens, and VCRs. To minimize or prevent such interference, the base
of the cordless telephone should not be placed near or on top of a TV,
microwave ovens, or VCR. If such interference continues, move the
cordless telephone farther away from these appliances.
Certain other communications devices may also use the 1.9GHz DECT
frequency for communication, and, if not properly set, these devices
may interfere with each other and/or your new telephone. If you are
concerned with interference, please refer to the owner’s manual for these
devices on how to properly set channels to avoid interference. Typical
devices that may use the 1.9GHz DECT frequency for communication
include wireless audio/video senders, wireless computer networks, multihandset cordless telephone systems, and some long-range cordless
telephone systems.
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens,
heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
caller ID-volume
down (button)
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
redial
(button)
Before You Begin
DECT
SPEAKER
(button)
Parts Checklist (for 28111xx1 model)
ller ID-volume
ca
TALK
format
*TONE/exit
(button)
do not
disturb
DECT
AC power adaptor
Telephone line cord
Belt clip
3
4
5
JKL
6
TUV
9
CALL
BACK
PO
RS
exit
delete
memory
conf
SPEAKER
int
1
4
GHI
7
PO
RS
exit
memory
Battery compartment
cover
7
TALK
redial
Wall mount
bracket
Handset
battery pack
2
ABC
program
mute
6
9
OP
ER
8
0
OP
ER
DEC
mute/program
(button)
MNO
WX
YZ
#pause/ringer
(button)
#
flash
DEC
JKL
0
ABC
3
TUV
5
8
mute
2
ller ID-volume
ca
format
program
1
GHI
Base
SPEAKER
int
int
(intercom button)
delete
delete
(button)
conf
Make sure your package includes the items shown here.
page
CALL
BACK
MNO
WX
YZ
#
flash
Handset
memory
(button)
flash
(button)
The handset displays the handset number and user name.
USER NAME
page
do not
disturb
do not
disturb
(button)
charge/in use
Programming Functions
Room Monitor (applicable only with additional handsets)
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model
5-2721, that is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag and are
separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and
can be inserted only one way.
battery
pack
black wire
PRESS DOWN
FIRMLY
HANDSET X
The system uses a menu structure to give you access to all of the built-in features. You may
program the following items in main menu: Room Monitor and Handset Setup.
red wire
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your
cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it
on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and
the other end into a modular jack.
1. Make sure your phone is OFF (not in talk mode).
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6 or 5) button to scroll to ROOM MONITOR.
4. Press mute/program button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION?
shows in the display.
> ROOM MONITOR
EXTENSION?
3. Plug the AC power adaptor into the electrical outlet and the DC connector into the jack on
the back of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the
battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the
phone, battery performance is compromised.
CAUTION: Use only the Thomson Inc. 5-2715 power adaptor that came
with this unit. Using other power adaptors may damage the unit.
This power adaptor is intended to be correctly orientated in a vertical
or floor mount position.
Wall Mounting
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the
pedestal into the slots on the lower portion of the back of the base. Then push down and
snap the pedestal into place.
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit
down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power adaptor cord
and store inside the wall mounting bracket.
Ringer Tone
You may choose from ten different ringer tones and ten different melodies.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the RINGER TONE sub-menu.
2. Press mute/program button to enter the menu. SET RINGER TONE 01 shows in the display.
The default setting is 01.
3. Use the caller ID-volume ( 6 or 5) button to scroll to the desired setting (1 through 20). You
will hear a sample of the ringer tone/melody you select.
4. Press the mute/program button to save your selection. You will hear a confirmation tone
and the selected ringer tone shows in the display.
NOTE: You must have the Ringer Volume set to ON for ring tone to signal
an incoming call.
Ringer Volume
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.
2. Press mute/program button to enter the menu. SET RINGER 41HI 2LO 3OFF shows in the
display. The default setting is HI.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-volume
( 6 or 5) button to scroll to your selection.
4. Press the mute/program button to save your selection. You will hear a confirmation tone and
the new volume setting shows in the display.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
VIP Melody
5. Use the touch tone pad to enter the handset name/number to be monitored.
NOTE: When this phone system is expanded (up to 4 handsets by
purchase of optional Model 28110 handset with recharge cradle),
handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET
4 respectively.
6. The receiving handset will turn on the microphone and the originating handset will turn on
the speakerphone to monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the originating handset must
NOT be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an alert
tone approximately every 5 seconds if there is an incoming call. You may
press the SPEAKER button to quit room monitor and answer the call.
NOTE: While in room monitoring mode, the originating handset can
be switched to monitor by handset earpiece by pressing the TALK/
CALL BACK button once. Switch back to speakerphone by pressing the
SPEAKER button once.
NOTE: Press the *TONE/exit button on the handset to exit room monitor mode.
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6 or 5) button to scroll to HANDSET SETUP.
4. Press mute/program button to confirm and you may program the following items: Language,
Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Area Code, Tone/Pulse,
Registration, Deregistration and Default Setting.
NOTE: During programming, you may press the *TONE/exit button at any
time to exit the sub-menu and return to the menu.
Language
caller ID-volume up
(button)
redial
charge/in use
page (button)
Visual Message Waiting
Indicator (VMWI)
display
conf/format
(conference/format
button)
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the
power in your home goes out.
Standby Screen
Installing the Phone
TALK/CALL BACK
(button)
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Programming the Telephone
charge/in use
(indicator)
Modular
telephone
line jack
Handset Layout
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
Base Layout
Telephone Jack Requirements
Important Installation Guidelines
Licensed under US Patent 6,427,009.
Your new GE telephone system is EXPANDABLE
up to a total of 4 handsets (by purchase of optional
Model 28110 handset with charge cradle)
For Model 28111xx2 there will be ONE additional handset, charge cradle, belt clip, battery
pack and cover than shown above.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu.
2. Press mute/program button to enter the menu. SET LANGUAGE 41ENG 2FRA 3ESP shows
in the display. The default setting is 1ENG.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the caller IDvolume ( 6 or 5) button to scroll to the desired language.
4. Press the mute/program button to save your selection. You will hear a confirmation tone
and the selected language shows in the display.
Handset Name
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the HANDSET NAME sub-menu.
2. Press mute/program button to enter the menu. HANDSET NAME shows in the display. The
default setting is HANDSET #.
3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of
the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3
times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter
L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the
letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the
letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake, use the delete button to backspace and
delete one character at a time.
4. Press the mute/program button to save your name. You will hear a confirmation tone and
the handset name shows in the display.
This feature allows you to assign a specific melody to someone you want to get your attention
when the person calls. When a VIP melody is assigned and that person calls, the unit rings the
normal ring for the first ring and then follows with VIP melody ring. You may choose from ten
different polyphonic melodies and may store up to 10 VIP records.
NOTE: This feature ONLY works when the following conditions are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the memory.
(Refer to Storing CID Records in Internal Memory). NO USER memory will
show in the display to remind the user to do CID record transfer first.
Storing VIP Melody
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to VIP MELODY sub-menu.
2. Press mute/program button to select VIP MELODY feature and then display VIP 1 record.
- If VIP1 does NOT contain any specific number/records, it will display **EMPTY**.
3. Press caller ID-volume ( 6 or 5) button to select the specific VIP melody memory location
(10 VIP locations) that does not contain any record.
4. Press mute/program button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID memory records
and you are trying to mark a specific record as VIP MELODY, then SELECT
MEMORY will not be displayed. Instead, NO USER MEMORY will display in
prompt to alert the user.
5. Press caller ID-volume ( 6 or 5) button to view the records from memory to be selected as VIP.
6. Press mute/program button to confirm and then display VIP MELODY 01 to wait for the
melody tone selection.
7. Press caller ID-volume ( 6 or 5) button to select from melody 01 to melody 10
(a testing tone is generated while making melody selection)
8. Press mute/program button to confirm.
NOTE: If the desired number/record was previously stored in any one of
the ten VIP melody records, DUPLICATE NUMBER shows in the display.
Changing a Stored VIP Melody Record
Use the Storing VIP Melody procedure to change the number of a selected record and replace
the old phone number with new phone number.
When REPLACE VIP# ? shows in the display, you must press mute/program button on the
handset to confirm replacement.
Reviewing And Deleting Stored VIP Melody Record
1. Press the caller ID-volume ( 6 or 5) button to scroll to VIP MELODY sub-menu.
2. Press mute/program button to select VIP MELODY feature and then display VIP 1 record.
3. Use the caller ID-volume ( 6 or 5) button to scroll to the desired VIP Melody Record.
4. If you want to delete the information, press the delete button on the handset while the entry
displays. The display shows DELETE VIP# ?.
5. Press delete again to confirm. You will hear a confirmation tone and VIP# DELETED shows
in the display.
Key Tone
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the KEY TONE sub-menu.
2. Press mute/program button to enter the menu. SET KEY TONE 41ON 2 OFF shows in the
display. The default setting is 1ON.
3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-volume
( 6 or 5) button to scroll to your selection.
4. Press the mute/program button to confirm and the key tone setting shows in
the display.
Area Code
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the AREA CODE sub-menu.
2. Press mute/program button to enter the menu. SET AREA CODE - - - shows in the display.
The default setting is - - -.
3. Use the touch-tone pad to enter your 3-digit area code.
4. Press the mute/program button to confirm. You will hear a confirmation tone and the new
area code shows in the display.
NOTE: To restore the default setting to - - -, press and release delete
when SET AREA CODE shows in the display.
Tone/Pulse
From the Handset Setup Menu:
1. Press the caller ID-volume ( 5 or 6) button to scroll to the TONE PULSE sub-menu.
2. Press mute/program button to enter the menu. TONE/PULSE 41TONE 2PULSE shows in
the display. The default setting is “1 TONE”.
3. Use the touch-tone pad or caller ID-volume ( 5 or 6) to enter 1 TONE or 2 PULSE.
4. Press the mute/program button to confirm. You will hear a confirmation tone and your
selection shows in the display.
Registration
Your packaged handset(s) are pre-registered and ready to use. It is not recommended that
a handset be registered again unless absolutely necessary.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the REGISTRATION sub-menu.
2. Press the mute/program button to enter the menu. REGISTRATION 1YES 42NO - - -shows
in the display. The default setting is 2NO.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume ( 6 or
5) button to scroll to 1YES or 2NO.
4. If you select YES, press the mute/program button. HOLD BASE PAGE FOR 5 SECONDS, THEN
PRESS HANDSET PROGRAM shows in the display. (Your handset should be held near the
base during registration process.)
5. Press and hold the page button on the base unit until the charge/in use indicator flashes.
Press the handset mute/program button. REGISTERING shows in the display. HANDSET X
REGISTERED shows in the handset display, where X is the handset number. You may now
rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
NOTE: IF you are re-registering the handset through the handset menu;
to rename your handset you must go to the Handset Name Section and
start from the beginning step.
De-Registration
De-registration cancels registration. During the de-registration process, keep the handset
near the base.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEREGISTRATION sub-menu.
2. Press the mute/program button to enter the menu. DEREGISTRATION 1YES 42NO - - shows in the display The default setting is 2NO.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume
( 6 or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered unless
absolutely necessary because once a handset is de-registered, that handset’s
telephone features cannot be used until the handset is re-registered.
4. Select NO, if you do not want to de-register.
5. If you select YES, press the mute/program button and MOVE NEAR TO BASE displays for 2
seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1 for YES or 2 for NO, or use the caller ID-volume ( 6 or
5) button to scroll to 1YES or 2NO.
7. If you select YES, press the mute/program button to confirm. DE-REGISTER... shows in the
display. You will hear a confirmation tone. Then HANDSET X DEREGISTERED shows in the
display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset,
you MUST re-register the handset using the Registration process.
Global De-registration
If one or more handsets becomes lost, you should de-register all handsets to ensure proper
system operation. Follow the steps below to de-register all handsets at the same time.
WARNING: It is not recommended that a handset be de-registered unless
absolutely necessary because once a handset is de-registered, that handset’s
telephone features cannot be used until the handset is re-registered.
1. Disconnect power from the base by pulling the plug out of the back of the unit.
2. Press and hold the Page button and while holding the Page button reconnect the power.
3. Continue to hold the Page button until the charge/in use light flashes rapidly.
4. Release the Page button.
5. Press and release the page button on the base once. All handsets are de-registered and
HANDSET NEEDS REGISTRATION shows in the display.
Default Setting
As you become familiar with this system, you may prefer to use the system’s original settings.
Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu.
2. Press the mute/program button to enter the menu. DEFAULT SETTING 1YES 2NO shows in
the display. The default setting is 2NO.
3. Use the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume ( 6 or 5) button
to move the cursor to 1YES or 2NO.
NOTE: If you choose YES all the settings in the programmable menu are
returned to factory default setting.
4. Press the mute/program button to save your selection. You will hear a confirmation tone.
Telephone Operation
Visual Indicators
Charge/In Use Indicator on Base
The charge/in use indicator on the base will flash to alert you to an incoming call, during
paging, or if you have a message waiting from your service provider. The indicator will remain
lit when a handset is in the base charging or when the line is in use.
TALK/CALL BACK Indicator on Handset
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-volume
( 6 or 5) button to scroll to your selection. HI is the default setting.
4. Press #pause/ringer button again to save and display the new selection for a few seconds.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local telephone
company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone
call, you will hear a beep to indicate another call is waiting on the line and Caller ID information
for the waiting call shows on the handset display.
• To connect to the waiting call, press the flash button on the handset, and your original call
is put on hold.
• To switch between the two calls, press the flash button.
TIP: Do not press the TALK/CALL BACK button on the handset to activate a
custom calling service, such as call waiting, or call will disconnect.
Last Number Redial
You may redial a number up to 32 digits long. To quickly redial the last number you dialed:
1. Press the TALK/CALL BACK button.
2. Press the redial button.
-OR-
3. Press the redial button first, then use the caller ID-volume ( 6 or 5) button to select the
desired redial number.
IMPORTANT: In order to use this unit’s Visual Message Waiting Indicator
(VMWI) feature, you must subscribe to this service from your phone company.
The VMWI indicator on the top of the handset flashes when you receive a new message from
your service provider.
- Press the caller ID-volume ( 5) to review the oldest call and scroll toward the most recent
calls (higher numbers).
- Press the caller ID-volume ( 6 ) to review the newest call and scroll to older calls (lower
numbers).
NOTE: You may choose from three last dialed numbers.
4. Press the TALK/CALL BACK button. The number dials automatically.
If you get a busy signal and want to keep dialing the number, press the redial button to quickly
redial the number.
Speakerphone Operation.
Exit
NOTE: If you are using the speakerphone, remain close to handset so the
party you are speaking to can hear you.
If you are using the handset and want to switch to the speakerphone, press the SPEAKER
button, press SPEAKER again to end conversation.
Press the *TONE/exit button to exit a menu function and return to the standby screen.
The TALK/CALL BACK and SPEAKER indicator buttons flash when you receive a call and
remain lit during a call.
VMWI Indicator on Handset
If you are using the speakerphone and want to switch to the handset, press the TALK/
CALL BACK button, press TALK/CALL BACK again to end conversation.
Making a Call
1. Press the TALK/CALL BACK or SPEAKER button. Dial the desired number.
- OR Dial the number first, then press the TALK/CALL BACK or SPEAKER button.
- OR Press the caller ID-volume ( 6 or 5) button to select the desired record, then press the
TALK/CALL BACK or SPEAKER button.
2. When finished, press the TALK/CALL BACK or SPEAKER button to hang up.
NOTE: You may enter up to 32 pre-dial digits.
NOTE: If you want to delete the pre-dial number you entered, press the
delete button until all of the digits are erased.
Answering Calls
1. When the phone rings, press the SPEAKER button on the handset,
- OR -
Pick up the handset and press the TALK/CALL BACK button.
2. When finished, press SPEAKER or TALK/CALL BACK to hang up.
NOTE: Adjust the handset volume by pressing the caller ID-volume
( 6 or 5) button during a call.
Call Timer
After you press the TALK/CALL BACK button on the handset, the built-in call timer shows on the
display and counts the length of time of the call in minutes and seconds.
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a call), the call is
automatically disconnected.
Ringer HI/LO/OFF (Shortcut)
There are two ways to set the ringer to HI/LO/OFF. One is the traditional way as described in
the Programming Functions; Handset Setup; Ringer Volume menus. The other one is this short
cut to ringer menu.
1. Make sure the phone is OFF (not in talk mode).
2. Press the #pause/ringer button to display SET RINGER 1HI 2LO 3OFF.
Page
The page feature helps you locate a misplaced handset. To send and receive pages, all
handsets must be registered. If your handset is not registered, follow the instructions in the
Registration section of this manual.
Handset Paging (applicable only with additional handsets)
1. Make sure the phone is OFF (not in talk mode).
2. Press and release the int button on a handset. PAGING EXTENSION? shows in the display.
3. Use the touch-tone pad to enter the handset number you want to page. (1= to page
Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)
4. To cancel the page, press the *TONE/exit, int, or TALK/CALL BACK button on the originating
handset, or press the *TONE/exit button on the receiving handset.
Base Paging
Use the base-only to page all registered handsets at the same time.
1. Press the page button on the base. All handsets beep for two minutes, and PAGING FROM
BASE shows on each handset’s display.
2. To cancel the page, press the page button on the base, or press the TALK/CALL BACK button
or the *TONE/exit button on each handset.
Mute
To have a private, off-line conversation, use the MUTE feature. The party on the telephone line
cannot hear you, but you can hear them.
1. Press the mute/program button. The handset display shows MUTE ON.
2. Press the mute/program button to cancel and return to your phone conversation.
Receiver Volume Control
When the handset is ON (in talk mode) you may adjust the receiver volume by pressing the
caller ID-volume ( 6 or 5) button. There are four volume levels to choose from. When the
maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and
VOL 4 is maximum.
Do Not Disturb (DND)
DND allows you to mute the ringer on all handsets.
In the standby mode, press the do not disturb button on the base. The DND indicator will light
and DO NOT DISTURB shows in handset display.
To cancel, press the do not disturb button again.
Intercom Operation (applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered handset
without tying up the telephone line, allowing you to still receive incoming calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in talk mode).
2. Press the int button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the int button again or the *TONE/exit
button on the sending handset.
4. Wait for the person at the receiving handset to press the int button.
NOTE: If the receiving handset does not answer within two minutes, the
intercom call is automatically canceled. The originating handset displays
NO ANSWER.
5. When finished, press the *TONE/exit button or int button on either handset to deactivate
the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase of
optional Model 28110 handset with recharge cradle). When 4 handsets
are registered, the system can handle 2 separate intercom operations
at once, for example, 1st handset intercoms with 2nd handset while 3rd
handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the int button
or TALK/CALL BACK button.
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is immediately
terminated and both handsets ring. Either handset user may press the TALK/CALL BACK button
to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another handset
and have an off line, private (two-way) intercom conversation. You may also have a three-way
conversation between the external caller and the handsets, or you may transfer the external
telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
Two-Way Calling
1. During an external call, press the int button, and use the touch-tone pad to enter the
handset number you want to call.
NOTE: The receiving handset presses the int button to answer the
intercom call. Both intercom users may speak privately. The external
caller will not hear the intercom conversation.
2. When finished, press the *TONE/exit button or int button to end the intercom call, return to
the talk mode, and resume your original telephone conversation.
Three-Way Calling
1. During an external call, press the int button. LINE ON HOLD EXTENSION? shows in
the display.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and PAGING
shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset,
and the receiving handset presses the int or TALK/CALL BACK button to
answer the intercom.
3. When the receiving handset connects, press the conf/format button on the originating
handset to conference with the receiving handset and the external caller. CONFERENCE
shows in the display on the originating and receiving handsets.
NOTE: A handset can enter conference mode directly by pressing TALK/
CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the int button on the originating handset to put an external call on hold, and then
page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging tone.
PAGING shows on the originating handset’s display, and PAGING FROM... shows on the
receiving handset’s display.
3. When the receiving handset connects, press the TALK/CALL BACK button on the originating
handset to transfer the call.
-OR-
4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If the
receiving handset does not answer within 30 seconds, the originating handset rings back
and displays CALLBACK. If the originating handset does not answer within 20 seconds, the
call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company. This
information can include the phone number, date, and time; or the name, phone number, date,
and time.
Time call received
Date call received
Number of calls
2. Use the caller ID-volume ( 6 or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT memory 01-50.
4. Use the touch-tone pad to enter a memory location to store the number in that memory
location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
NOTE: Press the *TONE/exit button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal user
memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the
memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in that
location. You will hear a confirmation tone.
Deleting a CID Record
Caller’s phone number
Caller’s name
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you
receive an incoming call and you are using the GE multi handset system, a beep indicates
the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be
displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the flash button to put
the current call on hold and answer the incoming call. Press flash again to return to the
original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and second
ring. The Caller ID information appears on the display while the phone rings, giving you a
chance to monitor the information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for
the 40 most recent calls you received so you can see who called while you were unavailable.
When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6 or 5) button to display the CID record you want to delete.
3. Press the delete button. The display shows DELETE CALL ID?
4. Press the delete button to erase the record showing in the display. The display shows
DELETED.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6 or 5) button to display any Caller ID record.
3. Press and hold the delete button until DELETE ALL? shows in the display.
4. Press delete button to erase all of the current CID records. The display shows DELETED
followed by NO CALLS.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
Memory
You may review the stored information at any time. Calls received since your last review show
as NEW in the display. Calls that have not been previously reviewed but were received from
the same number more than once show as REPT in the display.
Each handset can store up to fifty 20-digit numbers with up to 15-character names in memory
for quick dialing. This memory feature is in addition to the CID memory log, which stores up to
40 CID records in each handset.
Reviewing CID Records
Storing a Name and Number in Memory
As calls are received and stored, the display is updated to let you know how many calls have
been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-volume ( 6 or
5) button to scroll to desired the memory location.
NOTE: If the memory location is occupied, the memory location number
and stored name and telephone number shows in the display. If the
memory location is empty, EMPTY shows in the display.
4. Press the memory button. The display shows ENTER NAME.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is
stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice
for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter
L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space
between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key
once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T;
press the 4 key twice for the letter H.
NOTE: If you make a mistake press the delete button to backspace and
erase the wrong character(s) or number(s).
6. Press the memory button to confirm and save the record. The display shows ENTER
TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses
(press #PAUSE button), and press the memory button again to save the record. The unit
beeps to confirm.
NOTE: The system treats PAUSES as delays or spaces in the
dialing sequence.
8. To enter another name and number in a different memory location, return to step 2 and
repeat the process.
1. Make sure the phone is OFF (not in talk mode).
2. Press the caller ID-volume ( 6 ) button to review the newest CID record.
3. Press the caller ID-volume ( 5 ) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6 or 5) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously preprogrammed your local area code into the set up menu, you may need to
adjust the format of the incoming caller’s stored phone number before
making the call, press the conf/format button to adjust the number, and
try again.
Available formats include:
Number of digits Eleven digits
Explanation Example
long distance code “1 ”
+3-digit area code
+7-digit telephone number.
1-317-888-8888
Ten digits
3-digit area code +
7-digit telephone number.
317-888-8888
Seven digits
7-digit telephone number.
888-8888
Storing CID Records in Internal Memory
Storing the Last Number Dialed
You may also store CID information in the phone’s internal memory.
You may transfer all three redial numbers into internal user memory.
1. Make sure the phone in OFF (not in TALK mode).
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume ( 6 or 5) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records stored
in memory.
1. Make sure the phone is OFF (not in talk mode).
5. Use touch-tone pad to enter two digit desired memory location (01 through 50). Display will
show ENTER NAME.
6. Follow step 5 in the “Storing a Name and Number in Memory” section to enter name.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
7. Press memory button to save.
8. To enter another name and number in a different memory location, return to step 2 and
repeat the process.
NOTE: If the redial number has more than 20 digits, it cannot be stored in
memory.
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in dialing
sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an
outside line, or to wait for a computer access tone.) Each pause counts as one digit in the
dialing sequence.
Reviewing Records Stored in Memory
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
2. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset. The handset
receiver and microphone are disabled when the headset is connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the
microphone to approximately two to three inches from your mouth.
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model
5-2721, that is compatible with this unit.
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6 or 5) buttons to scroll the records, or use the handset’s
touch-tone pad to enter the memory location number.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace a stored
telephone number with a new one.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6 or 5) button to scroll to the record you want to delete or use
the touch-tone pad to enter the desired memory location.
4. Press the delete button to mark the record for deletion. The display shows DELETE?
5. Press the delete button to delete the record. DELETED shows in the display.
NOTE: If you don’t want to change or delete a record, simply press
the *TONE/exit button, or wait for one minute to exit the review mode
automatically.
Dialing a Number from Memory
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or SPEAKER
button.
2. Press the memory button to display MEMO # - -.
3. Use the touch tone pad to enter the memory location number. The number dials
automatically.
-OR1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the memory location for the phone number you want to dial, or use the caller IDvolume ( 6 or 5) button to scroll to the number you want to dial.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Chain Dialing from Memory
Use this feature to make calls from records stored in memory which require a sequence of
numbers, such as a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the dialing sequence and use
chain dialing to make a call through a long distance service:
The Number For Belt Clip and Optional Headset
Memory Location
Long Distance Access Number
7
Authorization Code
8
Frequently called long distance number
9
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or SPEAKER
button.
2. Press the memory button, and then press 07.
3. When you hear the access tone, press the memory button, and then press 08.
4. At the next access tone, press the memory button and then 09.
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment and remove the
battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a new
battery pack. If you do not properly charge the phone, battery performance will
be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic
materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery
listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
Display Messages
The following messages shows the status of the phone, provides Caller ID information, or helps
you set up and use your phone.
BLOCKED CALL / NAME / NUMBER CHARGING...
DELETE ALL?
DELETE CALL ID?
DELETE?
DUPLICATE NUMBER
END OF LIST
ENTER NAME
ENTER TEL NUMBR
NEW
HANDSET NAME HANDSET NEEDS
REGISTRATION
Indicates the person is calling from a number which is blocked
from transmission.
Indicates the handset needs to charge for a period of time before
it can resume normal function.
Prompt asking if you want to erase all CID records.
Prompt asking if you want to erase the CID record showing on
the display.
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
Under VIP melody feature, if the desired number/record was
selected in any one of TEN VIP melody records before,
DUPLICATE NUMBER shows in the display.
Indicates that there is no additional information in CID memory.
Prompt telling you to enter a name in one of the 50 memory
locations.
Prompt telling you to enter a telephone number in one of the
50 memory locations.
Indicates call or calls which have not been reviewed.
Prompt telling you to enter the user name for the registered
handset.
Indicates you must register a non-registered handset prior to use.
INCOMPLETE DATA
LINE IN USE LONG DISTANCE
LOW BATTERY
NEW VOICE MAIL MSG WAITING OFF
NEW CALL XX
NO CALLS
NO USER MEMORY
OUT OF RANGE
ROOM MONITORING....
PAGING or PAGING FROM
REPT
SEARCHING
SPKR
UNKNOWN CALLER/
NAME/NUMBER
Caller information is interrupted during transmission or the
phone line is excessively noisy. Indicates no CID information was received, you are not subscribed to CID service, or CID service is not working.
Displays on handset while the line is in use.
Indicates CID record is from a long distance call.
Indicates the battery needs to be charged.
Indicates voice mail has not been retrieved from service provider.
Indicates voice mail has been retrieved from service provider.
XX represents the number of new CID records not reviewed.
Indicates there are no CID records in memory.
Indicates the memory location contains no user memories and
the user is trying to mark a specific user record for VIP MELODY.
Indicates handset is too far away from the base. Move closer
to the base.
The audio link between handsets is established.
Someone pressed the page button on the base or int button
on the handset
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
Indicates handset is searching for the base.
Indicates the handset is in speakerphone mode.
Indicates incoming call is from an area not serviced by CID or
the CID information was not sent.
Handset Sound Signals
Signal
Meaning
A long warbling tone (with ringer on)
Signals an incoming call
Three short beeps (several times)
Page signal
One beep every 7 seconds
Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack. If it doesn’t work, the problem might be your
wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press the TALK/CALL BACK button, and the charge
indicator on the base should be lit when the handset rests in the cradle. If not, the
battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some extensions.
• Check for a dial tone.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Unit beeps
• Clean the charging contacts on the cordless handset and base charge cradle with a soft
cloth or an eraser.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
Memory dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base. Remove
the handset battery. Wait for 30 seconds and plug the power adaptor back into the base
and electrical outlet. Reconnect the battery and charge for 16 hours.
Charge Indicator on the Base Flashes
• Provided your phone company offers voice messaging service and you subscribe to it,
the charge indicator on the base flashes when the phone is not in use to indicate there is
a message waiting. It’s stops flashing after the message has been reviewed.
Caller ID Solutions
No Display
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service from your local
telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the battery, you may
need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• Charge indicator fails to turn on
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
Service
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents.
Changes or modifications not expressly approved by Thomson Inc. could void the user’s
authority to operate this product. For instructions on how to obtain service, refer to the
warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product
was purchased or received as a gift. This information will be valuable if service should be
required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product’s warranty period.
How you get service:
•Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period, must be presented to obtain warranty service.”
For rental firms, proof of first rental is also required. Also print your name and address
and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
•Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
•Installation and setup service adjustments.
•Batteries.
•Damage from misuse or neglect.
•Products which have been modified or incorporated into other products.
•Products purchased or serviced outside the USA.
•Acts of nature, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
•The warranty stated above is the only warranty applicable to this product. All other
warranties, express or implied (including all implied warranties of merchantability or
fitness for a particular purpose) are hereby disclaimed. No verbal or written information
given by Thomson Inc., its agents, or employees shall create a guaranty or in any way
increase the scope of this warranty.
•Repair or replacement as provided under this warranty is the exclusive remedy of the
consumer. Thomson Inc. shall not be liable for incidental or consequential damages
resulting from the use of this product or arising out of any breach of any express or
implied warranty on this product. This disclaimer of warranties and limited warranty
are governed by the laws of the state of Indiana. Except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular
purpose on this product is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
•Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above limitations or
exclusions may not apply to you.
•This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
•This warranty does not apply. Contact your dealer for warranty information.
Instructions For Optional/Additional
Handset(s)
This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the optional
Model 28110 handset with charge cradle).
IMPORTANT: If you have purchased an extra handset apart from your
original purchased unit you may find a detailed description of its functions
in the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type as
your original handset you may still use the original User’s Guide to help
explain the new handsets basic functions and options.
Parts Checklist
Make sure your package includes the items shown here.
DECT
ller ID-volume
ca
TALK
format
CALL
BACK
delete
conf
redial
SPEAKER
int
1
2
4
5
GHI
7
PO
RS
exit
memory
Charge
Cradle
Handset
battery pack
Battery
compartment
cover
Belt
clip
ABC
program
mute
3
DEC
JKL
6
TUV
9
8
0
OP
ER
MNO
WX
YZ
#
flash
Handset
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model
5-2721, that is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag and are
separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and
can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Extra Charging Cradle
1. Plug the AC power adaptor of the extra charging cradle into the electrical outlet.
NOTE: This power adaptor is intended to be correctly orientated in a
vertical or floor mount position.
CHARGE
(indicator)
2. Place the handset in the extra charging cradle. The charge indicator turns on, verifying the
battery is charging.
3. Allow the phone to charge for 16 hours.
Registration
Accessory Information
DESCRIPTION
Handset Replacement Battery
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
MODEL NO.
5-2721
AC Power adaptor
5-2715
Belt Clip
5-2717
Headset
5-2425
Handset charge cradle 5-2716
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800338-0376. A shipping and handling fee will be charged upon ordering. We are required by
law to collect appropriate sales tax for each individual state, country, and locality to which
the merchandise is being sent. Items are subject to availability. Prices are subject to change
without notice.
After the optional handset has charged for 16 hours on the extra charger, HANDSET NEEDS
REGISTRATION shows in the display.
1. Press the mute/program button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS
HANDSET PROGRAM shows in the display. (Your handset should be held near the base
during registration process.)
2. Press and hold the page button on the base unit until the charge/in use indicator flashes.
Press the handset mute/program button. REGISTERING shows in the display. HANDSET X
REGISTERED shows in the handset display, where X is the handset number. You may now
rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
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