Model 25982
5.8GHz Dual Handset
Speakerphone/Answering
System User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 4 handsets
(by purchase of optional Model 25902 handset with charge cradle)
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and
is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and
Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information
to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number
of devices you may connect to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this product does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the
telephone company shall, where practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the circumstances warrant such
action, the telephone company may temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary
discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules
and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations
or procedures where such action is required in the operation of its business and not inconsistent with
FCC Rules and Regulations. If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”
the interference).
•Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from
the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4
when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when
used with the belt clip supplied with this product. Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
Table of Contents
Equipment Approval Information..................2
Interference Information. ............................3
Hearing Aid Compatibility (HAC)..................3
Licensing......................................................3
FCC RF Radiation Exposure Statement.........3
Table of Contents........................................4
Introduction................................................6
Before You Begin.........................................6
Parts Checklist............................................ 6
Telephone Jack Requirements.........................6
Installation..................................................7
Digital Security System....................................7
Important Installation Guidelines..................7
Handset and Charge Cradle Layout.............8
Base Layout..................................................8
Installing the Phone. ...................................9
Installing the Handset Battery......................9
Installing the Phone...................................... 10
Connecting the AC (Electrical) Power10
Connecting the Telephone Line.............. 10
Attaching the Pedestal Bracket............. 11
Connecting the Corded Handset........... 11
Answering System Set Up...........................11
Voice Instructions..........................................11
Answering System Operation .....................12
Recording the Outgoing Announcement... 12
Reviewing Announcement............................. 12
Leaving a Message.......................................... 12
Screening Calls from the Base...................13
Screening Calls from the Handset. ...........13
Message Playback from Base Unit. ............ 13
Erasing Messages........................................... 14
Leaving a Memo..............................................14
Telephone Set Up.......................................15
Language..........................................................15
Handset Name................................................. 16
Display Contrast............................................16
Rings to Answer.............................................16
Security Code. ................................................17
Base Ringer Level. ......................................... 17
Handset Ringer ON/OFF.............................18
Ringer Tone..................................................... 18
VIP Ring Tone................................................. 18
Setting Day/Time............................................ 19
Local Area Code............................................19
Tone/Pulse Dialing........................................20
Transfer ON/OFF......................................... 20
Registration (Link Cordless Handset)........ 20
Default Setting...............................................21
Basic Operation. ........................................21
Answering a Call...........................................21
Cordless Handset.....................................21
Corded Handset........................................ 21
Base Speakerphone....................................21
Making a Call................................................. 22
Cordless Handset.....................................22
Corded Handset........................................ 22
Speakerphone............................................. 22
Manual Channel Selection..........................22
Call Timer........................................................ 22
Auto Standby.................................................. 22
Handset Ringer On/Off Shortcut ............ 23
Do Not Disturb..............................................23
Flash................................................................. 23
Call Transfer. ................................................ 24
Transferring Call from Base to Cordless
Handset.......................................................24
Transferring Call from Cordless Handset
to Another Cordless Handset/Base..... 24
Last Number Redial.......................................24
Base Speakerphone....................................24
Corded Handset........................................ 25
Cordless Handset.....................................25
Hold. ................................................................ 25
Paging the Cordless Handset. .................... 25
Mute. ................................................................26
Volume. ............................................................26
Speakerphone............................................. 26
Corded Handset........................................ 26
Cordless Handset.....................................26
Answering System.....................................26
Base Unit Speakerphone Operation............ 27
Receiving a Call with Speakerphone. .... 27
Making a Call with Speakerphone......... 27
Switching Between Speakerphone and
Handset.......................................................27
Cordless Handset Speakerphone Operation..
28
Switching Between the Speakerphone and
Handset Earpiece.......................................28
Conference the External Caller with
Cordless Handset and Base. ....................... 28
Memory......................................................28
Storing a Name and Number in Memory.... 28
Storing a Redial Number.............................. 29
Inserting a Pause in the Dialing Sequence29
Reviewing, Changing or Deleting Stored ..... Names/Numbers..............................................29
Dialing a Stored Number..............................30
Chain Dialing from Memory. .......................31
Caller ID (CID)..........................................32
Call Waiting Caller ID.................................32
Receiving CID Records. ................................ 32
Storing CID Records (In CID Memory)...... 33
Reviewing Call Records. ..............................33
Storing CID Records in Internal Memory34
Dialing a Caller ID Number. ....................... 34
Deleting the Current Caller ID Record... 35
Deleting All Caller ID Records................. 35
Caller ID Errors. .......................................... 36
Remote Access............................................36
Using the Handset......................................... 36
Answering System Indicator. .......................36
Memory Full...................................................37
Accessing the Answering System from
Another Location........................................... 37
Changing the Security Code........................ 38
Changing the Battery.................................38
Battery Safety Precautions. ........................38
Headset and Belt Clip Operation. ..............39
Connecting an Optional Headset to the
Handset............................................................ 39
Connecting the Belt Clip..............................39
Display Messages........................................39
Handset Sound Signals..............................41
Troubleshooting Guide. .............................41
Telephone Solutions.................................41
Caller ID Solutions................................. 43
Battery Solutions..................................... 43
Causes of Poor Reception..........................43
General Product Care...............................44
Service.......................................................44
Index..........................................................45
Limited Warranty. .....................................47
Accessory Information...............................48
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
Before You Begin
Parts Checklist (for 25982xx2 model)
Make sure your package includes the items shown here.
Coiled handset
cord
AC power
adaptor
Battery
Cordless handset
compartment door charge cradle
cordless
handsets
Belt clip
Telephone line cord
Pedestal Bracket
Base Handset
Handset battery pack
Base
For Model 25982xx3 there will be ONE additional handset, charge cradle, belt clip,
battery pack and cover than shown above.
Telephone Jack Requirements
Wall plate
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in your
Modular
home. If you don’t have a modular jack, call your local phone
telephone
company to find out how to get one installed.
line jack
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 5.8 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 5.8 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset and Charge Cradle Layout
TALK/call back
(button)
visual ringer
Display
CALLER ID-VOLUME
5(button)
CALLER ID-VOLUME
6(button)
charge cradle with
power adaptor
mem
(memory button)
SPEAKER (button)
redial (button)
format/trans
(format/ transfer
button)
repeat (button)
play/stop (button)
*exit/tone (button)
mute/menu (button)
erase (button)
headset jack
chan/delete
(channel/delete
button)
skip (button)
#pause/ringer
(button)
flash/call waiting/
answerer (button)
charge indicator
Base Layout
announce
(button)
memo
mailbox 1/2/3
play/stop (buttons) (button)
delete
(button)
display
format (button)
caller id 9
(caller id 9 button)
caller id :
(caller id : button)
hs volume
(handset volume
button)
redial (button)
memory (button)
page (button)
ans on/off
(answerer on/off
button)
menu/flash (button)
#pause (button)
speaker volume
+/- (button)
mute/do not disturb
(button)
*exit (button)
hold (button)
speaker/call back
(button)
Microphone
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before using the
cordless handsets.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2729, which is compatible with this unit.
1.Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2.Locate the battery compartment on the back of the handset.
3.Plug the battery pack cord into the jack inside the compartment.
NOTE: It is important to maintain the polarity (black and red wires)
to the jack inside the compartment. To ensure proper battery
installation, the connector is keyed and can be inserted only one way.
battery
pack
PRESS DOWN
FIRMLY
black wire
red wire
4. Insert the battery pack.
5.Close the battery compartment by pushing the door up until it snaps into place.
6.Place the handsets in the charging cradles.
Allow handsets to charge for 16 hours prior to first use. If you don’t properly charge
the handsets, battery performance is compromised.
Installing the Phone
Choose the best location to install your base and handset charge cradles. Your base
and handset charge cradles should be placed on a level surface such as a desk or
table top, or you may mount the base on a wall.
Connecting the AC (Electrical) Power
1. On the base, plug the power adaptor cord into the power jack on the back of the
base and the other into an electrical outlet.
CAUTION: To reduce risk of personal injury, fire, or damage
use only the 5-2732 power adaptor listed in the user’s guide.
This power adaptor is intended to be correctly orientated in a
vertical or floor mount position.
2. Plug the handset charge cradle into an electrical outlet.
NOTE: The charge indicator on the handset charge cradle turns on
to indicate the handset battery is charging
Connecting the Telephone Line
On the base, plug one end of the straight telephone line cord into the jack on the back
of the base and the other end into a modular wall telephone jack.
NOTE: If desired, gather the extra telephone line and power
adaptor cord together and store inside the pedestal bracket.
10
Attaching the Pedestal Bracket
Desktop mode:
1.Position pedestal bracket in correct orientation; refer to imprint on bracket.
2.Attach the pedestal by first inserting the stationary tabs on the pedestal into the
upper set of slots on the bottom of the base and then push the pedestal down until
it snaps into place.
3.Check the handset hook to make sure it is inserted so the imprint reads DESK.
Remove and turn over if necessary.
Wallmount:
1.Position pedestal bracket in correct orientation; refer to imprint on bracket.
2.Attach the pedestal by first inserting the stationary tabs on the pedestal into the
lower set of slots on the bottom of the base, and then push the pedestal down until
it snaps into place.
3.Slip the mounting holes on the pedestal over the wall plate posts and firmly slide
the unit into place. (Wall plate not included.)
4.Check the handset hook to make sure it is inserted so the imprint reads WALL.
Remove and turn over if necessary.
Connecting the Corded Handset
1.Connect one end of the coiled handset cord to the jack on the side of the base.
2. Connect the other end of the coiled cord to the jack on the handset, then place the
handset in the base cradle.
Answering System Set Up
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the setup, you must turn on the answering system.
• Press the ans on/off button to turn the answering system on and off.
NOTE: The display shows ANSWERER OFF when the answering
system is off. The default status is on.
Voice Instructions
If you need additional assistance, press and hold the memo button on the base and
follow the voice instructions.
11
Answering System Operation
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
1.Make sure the answering system is ON.
2.Press and hold the announce button on the base while you record the announcement.
3.Begin speaking after you hear the beep.
4.Release the button after you finish your announcement.
If you choose not to record an outgoing announcement, the default announcement
plays. To return to the default announcement after you have recorded your
personal announcement, press the delete button on the base while playing the
announcement, or press the announce button and release it when you hear the beep.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave
your name, number and a brief message after the tone, and I’ll get back to you. Thanks.
Reviewing Announcement
• Press and release the announce button to play your outgoing announcement.
Leaving a Message
1. After the answerer gets the line and plays the outgoing announcement, the caller can
enter the mailbox number (1, 2, or 3) during the play of outgoing announcement or
within the 2 seconds after the end of outgoing announcement.
2. If there is no entry of mailbox number during that period, then the message will be
left in the default mailbox 1.
NOTE: The maximum recording time for each message is 3 minutes
and the total recording time of this unit is 20 minutes.
12
Screening Calls from the Base
You can screen incoming calls by waiting for the caller to leave a message (to
hear who it is), then pick up the handset, or press TALK/CALL BACK or SPEAKER on
cordless handset or the speaker/call back button on the base to talk to the caller.
The answering system automatically stops recording when you activate the handset
or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear
incoming calls.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system picks up:
1.Press the flash/call waiting/answerer button on the cordless handset to access
the answering system.
2.Listen as the caller leaves a message.
3.Press the TALK/CALL BACK or SPEAKER button to speak to the caller, or press the
flash/call waiting/answerer button to stop screening the call.
Message Playback from Base Unit
The mailbox button/indicators (play/stop 1, 2, or 3) will flash to let you know when you
have message(s) or new message(s). To play the messages, press the corresponding
play/stop 1, 2 or 3 button.
While a message is playing, you may do the following:
• Press the corresponding play/stop 1, 2 or 3 button to stop the message playback.
• Press and release the caller id 9 button to restart the current message.
• Press and release the caller id 9 button twice to go to the previous message.
• Press and release the caller id : button to go to the next message.
• Press the delete button to erase the current message.
13
Erasing Messages
You may erase messages three ways:
To erase a message while it is playing
1.Press and release the respective mailbox button (play/stop 1 or play/stop 2 or
play/stop 3)
2.Press caller id 9 or : button to select and play the message you want to erase.
3.Press the delete button, the current message is erased, and the next message plays.
To erase all previously played Messages in a mailbox
1.Make sure the phone is OFF (not in the talk mode)
2.Press the delete button, ERASE ALL PLAYED MSG? and PRESS MAILBOX BUTTON
toggles in the display.
3.Press the mailbox button (play/stop 1 or play/stop 2 or play/stop 3).
4.The answerer will announce “All messages erased, mailbox X”.
To erase a message from the handset:
1.Press the flash/call waiting/answerer button on the handset
2.Press the play/stop (key 2) followed by the mailbox number on the handset (e.g.
Press key 2 and then key 3 to play messages in mailbox in mailbox 3)
3.Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
Leaving a Memo
Use the memo feature to leave a message.
1. Press the memo button. PRESS AND HOLD MAILBOX BUTTON shows in the display.
2. Press and hold the play/stop 1, 2, or 3 button. You must hold the button until you
finish recording the memo.
3. Begin speaking after it announces “Record message”.
4. Release the mailbox button when finished.
14
Telephone Set Up
There are twelve programmable menus available for the base: Language, Display
Contrast, Rings to Answer, Security Code, Base Ring Level, Ringer Tone, Tone/Pulse,
Set Day, Set Time, Local Area Code, Link Cordless Handset, and Default Setting.
There are nine programmable menus available for the cordless handset: Language,
Handset Name, Area Code, Ringer On/Off, Ringer Tone, VIP Ring Tone, Transfer, Link
Base, and Default Setting.
NOTE: Changing menu settings on the handset will only change
the settings on the handset, and changing menu settings on the
base will only change the settings on the base. For example, if you
change the language on the handset, it will not change language
on the base.
NOTE: You can press menu/flash button on base or mute/menu
button on the handset at any time to go to the next menu item.
NOTE: To exit the menu without making changes, press the *exit
button on the base or *exit/tone button on the handset.
Language
NOTE: This setting may be made with the base or the cordless handset.
1.Press the menu/flash button on base or mute/menu button on handset until SET
LANGUAGE 1ENG 2FRA 3ESP or 1ENG 2FRA 3ESP shows in the display. 1ENG is the
default setting.
NOTE: ENG stands for English. FRA stands for French. ESP stands
for SPANISH.
2.Press base touch-tone pad or 1, 2 or 3 on the cordless handset to enter your
selection, or press the caller id (9 or :) button on the base or the CALLER IDVOLUME (6 or 5) button on the cordless handset to scroll to your selection.
3.Press menu/flash button on base or mute/menu button on handset again to store
your selection. You will hear a confirmation tone.
NOTE: The voice prompt language setting will follow the language
setting on the base. For example, if the language setting is French,
the voice prompt language is French.
15
Handset Name
NOTE: This setting may only be made with the cordless handset.
1. Press the mute/menu button until ENTER NAME shows in the display.
2.Use the touch-tone pad on the handset to enter the name (up to 15 characters).
More than one letter is stored in each of the number keys. For example, to enter the
name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for
the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5
key 3 times for the second letter L. Press the 1 key to insert a space between the L
and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter
M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4
key twice for the letter H.
NOTE: If you make a mistake press the chan/delete button to
backspace and erase the wrong character(s) or number(s).
3. Press mute/menu button again to save. You will hear a confirmation tone.
NOTE: If no name is entered, READY shows in the display.
Display Contrast
NOTE: This setting may only be made with the base.
1.Press the menu/flash button until SET CONTRAST shows in the display. 1 is the
default setting.
2. Press 1, 2 or 3 on the base touch-tone pad to enter your selection, or use the caller
id (9 or :) button on the base to scroll to your selection.
3. Press menu/flash again to store your selection. You will hear a confirmation tone.
Rings to Answer
NOTE: This setting may only be made with the base.
You may set the number of times you want the phone to ring before the answering
system answers a call.
1.Press the menu/flash button until RING TO ANSWER shows in the display. 5 is the
default setting.
2.Use the caller id (9 or :) button to scroll to 3, 5 or TOLL.
16
NOTE: TOLL (Toll Saver) can save you the cost of a toll call when
accessing your messages from another phone. If you have new
messages, the unit answers after the 3rd ring. If you have no new
messages, the unit answers after the 5th ring. You can hang up
after the 3rd or 4th ring and save the pay telephone or long distance
charge.
3.Press menu/flash again to store your selection. You will hear a confirmation tone.
Security Code
NOTE: This setting may only be made with the base.
You can access the answering system from any tone dialing telephone in
another location. The security code is required for remote access, and it prevents
unauthorized access to your answering system. You may only change the security
code at the base.
1.Press the menu/flash button until SECURITY CODE shows in the display.
2.Use the touch-tone pad to enter your new 3-digit security code. For example, press
the 6, 2, and 8 number keys for security code 628. The default security code is 123.
3.Press menu/flash again to store your selection. You will hear a confirmation tone.
Base Ringer Level
NOTE: This setting may only be made with the base.
1.Press the menu/flash button until SET RING LEVEL shows in the display. 1HI is the
default setting.
2.Press 1, 2 or 3 on the base touch-tone pad to enter your selection, or use the caller
id (9 or :) button to scroll to your selection.
3.Press menu/flash again to store your selection. You will hear a confirmation tone.
NOTE: If you turn the ringer OFF, RINGER OFF shows in the display.
17
Handset Ringer ON/OFF
NOTE: This setting may only be made with the handset.
1.Press the menu/flash button until RINGER 4 1ON or 2OFF shows in the display. 1HI
is the default setting.
2.Use the CALLER ID-VOLUME (6 or 5) button or the touch-tone pad on the handset
to scroll to 1ON or 2OFF.
3.Press mute/menu to save. You will hear a confirmation tone.
NOTE: If you turn the ringer OFF, RINGER OFF shows in the display.
Ringer Tone
NOTE: This setting may be made with the base and the handset.
You may choose from three different ringer tones.
1.Press the menu/flash button on base or mute/menu button on handset until SET
RINGER TONE or RINGER TONE shows on the display. The default ringer tone is 1.
2.Use the touch-tone pad to select 1, 2, 3 on base or 0~9 on handset or use the caller
id (9 or :) button on the base unit or CALLER ID-VOLUME (6 or 5) button on the
handset to scroll to your selection. The ringer tone plays for few seconds.
3.Press the menu/flash button on base or mute/menu button on handset again to
store your selection. You will hear a confirmation tone.
VIP Ring Tone
Note: This setting may only be made with the handset.
This feature allows you to assign a specific ring tone to a number stored in Memory. It
is recommended that you store a Caller ID record into Memory for this purpose.
1. Press the mute/menu button until VIP RING TONE shows in the display.
2. Press the desired memory location (0 through 9). If there is a number stored in the
selected memory location, VIP RT4DEFAULT shows in the display.
3. Press CALLER ID-VOLUME (6 or 5) on the handset to select from 1 to 10 or
DEFAULT to use ring tone set in the Ring Tone Menu or SILENT to silence ringer.
4. Press mute/menu to save. You will hear a confirmation tone.
NOTE: If the number stored in Memory is deleted, the same record
inside the VIP Ring Tone will be also deleted.
18
Setting Day/Time
NOTE: This setting may only be made with the base.
Time is transmitted automatically by your local phone company as part of Caller ID
service. If you are subscribed to Caller ID service, the current time is set automatically
when you receive your first CID call. Otherwise, you can set the time manually.
The day of week is not set automatically by Caller ID. The day of week must be set
manually through base.
1.Press the menu/flash button until SET DAY shows in the display. Monday is the
default setting.
2.Use the caller id (9 or :) button to select the current day.
3.Press menu/flash until SET TIME shows on the display. 12:00 AM is the default
setting.
4.Use the touch-tone pad to enter the first digit of the hour, then enter the second
digit of the hour, the first digit of the minute, and the second digit of the minute.
5.Use the caller id (9 or :) button to scroll to AM or PM.
6.Press menu/flash again to store your selection. You will hear a confirmation tone.
Local Area Code
NOTE: This setting may be made with the base or the cordless handset.
1.Press the menu/flash button on base or the mute/menu button on handset until
SET AREA CODE - - - or AREA CODE - - - shows in the display. - - - is the default
setting.
2.Use the base or cordless handset number pad to enter your three digit area code.
3.Press menu/flash button on base or the mute/menu button on handset again to
store your selection. You will hear a confirmation tone.
NOTE: To restore the default setting to - - -, press and release
delete button on base or chan/delete button on handset when SET
AREA CODE or AREA CODE shows in the display.
19
Tone/Pulse Dialing
NOTE: This setting may be made only with the base.
1.Press the menu/flash button until 41TONE 2PULSE shows in the display. 1TONE is
the default.
2. Press the caller id (9 or :) button or the touch-tone pad to scroll to 1TONE or
2PULSE.
3. Press mute/menu to save. You will hear a confirmation tone.
Transfer ON/OFF
NOTE: This setting may only be made with the handset.
In order to use the call Transfer feature (applicable ONLY with additional handsets),
you must have the Transfer ON/OFF set to ON through the menu of each handset.
1.Press the mute/menu button until TRANSFER 4 1OFF shows in the display.
2.Use the CALLER ID-VOLUME (6 or 5) button or the touch-tone pad on the handset
to scroll to 2ON.
3.Press mute/menu again to save. You will hear a confirmation tone.
Registration (Link Cordless Handset)
NOTE: If a handset become de-registered or inoperative, it may be
necessary to register the cordless handset(s) again.
Registration links the base to a cordless handset. Once a handset is registered it
can use the base’s phone connection. A cordless handset will not operate until it is
registered to the base. During the registration process, keep the handset near the base.
1.Press the menu/flash button on the base until LINK HANDSET ? shows in the
display. 2 NO is the default setting.
2.Press the 1 number key or press the caller id (9 or :) button on the base to scroll
to 1YES.
3.Press menu/flash on the base to confirm handset is linked to the base. WAITING
HANDSET REGISTRATION shows in the display.
4. Press the mute/menu button on the handset until LINK BASE? shows in the display.
NO is the default setting.
5. Press CALLER ID-VOLUME (6 or 5) button on the handset to scroll to YES.
6. Press mute/menu on the handset again to confirm. You will hear a long
confirmation tone when the handset is successfully linked to the base.
20
Default Setting
NOTE: This setting may be made with the base or the cordless
handset.
1.Press the menu/flash button on base or mute/menu button on handset until
DEFAULT SETTING or DEFAULT shows in the display. NO is the default setting.
2.Use the touch-tone pad to select 1YES or 2NO, or press the caller id (9 or :)
button on the base or CALLER ID-VOLUME (6 or 5) button on the handset to
scroll to 1YES or 2NO.
NOTE: If you choose YES all settings in the programmable menu
return to factory defaults except day and time.
3. Press the menu/flash button on base or mute/menu button on handset again to
store your selection.
Basic Operation
Answering a Call
Check the display to see who is calling.
NOTE: You can only use one handset at a time. UNAVAILABLE will be
displayed if other handset is in use.
Cordless Handset
1.Press the TALK/CALL BACK or SPEAKER button on the handset.
2.When finished, press TALK/CALL BACK or SPEAKER button or place the handset in
charging cradle to hang up.
Corded Handset
1.Lift the handset.
2.When finished, put the handset back on the cradle to hang up.
Base Speakerphone
1.Press the speaker/call back button.
2.When finished, press speaker/call back to hang up.
NOTE: For more information, refer to "Base Unit Speakerphone
Operation" section of this manual.
21
Making a Call
Cordless Handset
1.Press the TALK/CALL BACK or SPEAKER button. Wait for a dial tone, then dial the
desired number.
-Or2.Dial the number and then press the TALK/CALL BACK or SPEAKER button.
3.When finished, press TALK/CALL BACK or SPEAKER or place the handset in charging
cradle to hang up.
Corded Handset
1.Lift the handset and wait for a dial tone. Dial the desired number.
-Or2.Dial the number, then lift the handset.
3.When finished, put the handset back on the cradle to hang up.
Speakerphone
1.Press the speaker/call back button. Wait for a dial tone, then dial the desired number.
2.Or, dial the number and then press the speaker/call back button.
3.When finished, press speaker/call back to hang up.
Manual Channel Selection
While talking on the cordless handset, you might need to manually change the channel in
order to reduce static caused by baby monitors, garage door openers, or other cordless
phones. Press and release the chan/delete button on the cordless handset to advance to
the next clear channel.
Call Timer
After you press TALK/CALL BACK or SPEAKER on the cordless handset (or lift the
corded handset, or press the speaker/call back button on the base), the built-in call
timer shows in the display and begins counting the length of time of the call.
Auto Standby
Placing the cordless handset in the charge cradle while the handset is off the hook (in
talk mode) automatically hangs up the handset.
22
Handset Ringer on/off Shortcut
Apart from the setting in the main menu, there is a shortcut to set the ringer. Make
sure the phone is OFF (not in talk mode).
1. Press the #PAUSE/ringer button to go to the RINGER on/off menu.
RINGER 41 ON shows in the display. 1ON is the default.
2. Use the CALLER ID-VOLUME (5or6) button or the touch-tone pad on the handset
to scroll to 1 ON, or 2 OFF.
3. Press the #PAUSE/ringer button to save your selection. You will hear a confirmation
tone.
NOTE: You may still page the cordless handset even if the ringer is
turned off.
Do Not Disturb
This feature allows you to turn off the base ringer and handset ringers for all
handsets registered with the base unit. The answerer speaker will be silenced when
the unit is receiving incoming messages.
Press the do not disturb button on the base. Handset will display DO NOT DISTURB.
NOTE: If DO NOT DISTURB is activated during an incoming ring, it
will only be effective from the next incoming call.
Flash
Use the menu/flash button on base or flash/call waiting/answerer button on handset
to activate custom calling services such as call waiting or call transfer, which are
available through your local phone company.
TIP: Don’t use the TALK/CALL BACK or SPEAKER (handset) or
speaker/call back (on base) button to activate custom calling
service such as call waiting, or you’ll hang up the phone.
23
Call Transfer
Transferring Call from Base to Cordless Handset
During an external call, you may transfer the external call from base to handset.
NOTE: To cancel the call transfer, you may press *exit button or page
button on base.
1. Press the page button to put the line on hold and transfer the call. TRANSFERRING
shows in the display.
2. If using the corded handset, place it on hook.
3.Press the speaker button or pick up the corded handset on the base OR press the
TALK/CALL BACK or SPEAKER button another handset to answer the call.
Transferring Call from Cordless Handset to Another Cordless
Handset/Base
During an external call, you may transfer the external call to another handset or base.
NOTE: To cancel the call transfer, you may press *EXIT/tone button
or format/trans button on the originating handset.
1. Press the format/trans button on originating handset to put the line on hold and
transfer the call. TRANSFERRING shows in the display.
2.Press the speaker button or pick up the corded handset on the base OR press the
TALK/CALL BACK or SPEAKER button another handset to answer the call.
NOTE: If there is no answer within 30 seconds after transferring
the call, then both handsets will be rung back (call back). If neither
handset answers within 30 seconds, then the external call will be
automatically dropped.
Last Number Redial
To quickly redial the last number you dialed:
Base Speakerphone
1.Press the speaker/call back button.
2.Press the redial button.
-Or Press the redial button first, then press the speaker/call back button.
If you get a busy signal, and want to keep dialing the number, press the redial button
to quickly redial the number again.
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Corded Handset
1. Lift the corded handset.
2. Press the redial button.
- Or 3.Press the redial button first, then lift the corded handset.
If you get a busy signal, and want to keep dialing the number, press the redial button
to quickly redial the number.
Cordless Handset
1.Press TALK/CALL BACK or SPEAKER button.
2.Press the redial button.
- Or 3.Press the redial button then press the TALK/CALL BACK or SPEAKER button.
If you get a busy signal, and want to keep dialing the number, press the redial button
to quickly redial the number again.
Hold
Press the hold button on the base to put a call on hold. The hold indicator light turns on.
To take a call off hold, press the hold button again, and the hold indicator light turns
off.
• To switch a call on hold from the base to the cordless handset, press TALK/
CALL BACK or SPEAKER on the cordless handset.
If you continue the call on a separate extension phone, your phone releases the line to
the extension phone, and the hold indicator light turns off.
Paging the Cordless Handset
This feature helps you locate a misplaced handset.
Press and release the page button on the base. The display shows PAGING HANDSET.
The cordless handset beeps continuously and displays PAGING FRM BASE for about
two minutes or until you press any button on the cordless handset or press page on
the base.
NOTE: You may still page the cordless handset even if the ringer is
turned off.
25
Mute
To have a private, off-line conversation, use the mute feature. The party on the other
end of the line cannot hear you, but you can still hear them.
1.Press the mute/do not disturb button on the base or mute/menu button on the
handset. The mute indicator on base turns on and MUTE ON or MUTE shows in the
display.
2.Press mute/do not disturb button on the base or mute/menu button on the
handset again to cancel and return to your phone conversation.
Volume
Speakerphone
Adjust the base unit speaker volume by pressing the speaker volume + and - buttons.
There are eight volume levels, and each press of the volume button adjusts the
speaker volume by one level. When you reach the maximum or minimum volume
level, the phone beeps twice.
Corded Handset
When the corded handset is off-hook, press the hs volume button on the base to
adjust the handset volume. There are four volume levels, and each press of the hs
volume button adjusts the receiver volume by one level.
Cordless Handset
When the phone is ON (in TALK or SPEAKERPHONE mode) press the CALLER IDVOLUME (5 or 6) button to adjust the listening level. Choose from five volume
settings. VOL 1 is the lowest volume and VOL 5 is the highest volume.
NOTE: The phone will automatically reset VOL 5 to VOL 4 after you
hang up.
Answering System
Adjust the speaker volume by pressing the speaker volume + and - buttons on the base.
26
Base Unit Speakerphone Operation
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone might pick up these sounds.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which
can generate an echo effect.
Note the following guidelines when using the speakerphone.
• Stay reasonably close to the phone so that you can be clearly heard by the person
to whom you are speaking.
• The SPEAKER indicator is on when the speakerphone is in use.
Receiving a Call with Speakerphone
1.When the phone rings, press and release the speaker/call back button on the base, and
speak normally, at a minimum distance of 8-9 inches, into the built-in microphone.
2.Adjust speakerphone volume by pressing the speaker volume + and - buttons on
the base.
3.To end the call, press the speaker/call back button again.
Making a Call with Speakerphone
1.Press and release the speaker/call back button on the base, and wait for a dial tone.
2.Dial the number (using a memory dial number, if desired.) The number shows in
the display.
-Or Dial the number and then press the speaker/call back button.
3.When the party answers, adjust speakerphone volume by pressing the speaker
volume + and - buttons.
4.To end the call, press the speaker/call back button again.
Switching Between Speakerphone and Handset
You can switch between speakerphone and handset after dialing a number, or any
time during a conversation.
Speaker to Cordless/Corded Handset — Press TALK/CALL BACK or SPEAKER on
handset, and then press speaker/call back on the base. Or lift the corded handset
when using speaker phone. Speak into the cordless/corded handset.
Corded/Cordless Handset to Speaker — Press speaker/call back, then hang up the
handset. Speak into the Speakerphone.
27
Cordless Handset Speakerphone Operation
Switching Between the Speakerphone and Handset Earpiece
• If you are using the cordless handset earpiece and want to switch to the handset
speakerphone, press the SPEAKER button; you can then press SPEAKER button
again to end conversation.
• If you are using the cordless handset speakerphone and want to switch to the
cordless handset earpiece, press the TALK/CALL BACK button, you can then press
the TALK/CALL BACK button again to end conversation.
Conference the External Caller with Cordless
Handset and Base
The handset or the base can enter conference directly by pressing TALK/CALL BACK
or SPEAKER button on the handset or speaker/call back button on the base while the
other party (handset or base) is on the external line.
Memory
The cordless handset and base each have their own separate memory storage areas.
Store ten 15-character names and 24-digit telephone numbers in the handset and
base memories.
Storing a Name and Number in Memory
1.Press the memory button on base or mem button on handset.
2.Press the desired memory location button (0 through 9 number keys) or use the
caller id (9 or :) button on the base or the CALLER ID-VOLUME (6 or 5) button on
the handset to scroll to the desired location. If the memory location is occupied, the
stored name and number displays. If the memory location is unoccupied, EMPTY
shows in the display.
3.Press the memory button or mem button again. The display shows ENTER NAME.
4.Use the base or cordless handset touch-tone pad to enter a name (up to 15
characters). More than one letter is stored in each of the number keys. For example,
to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for
the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the
second letter L, and press the 1 key to insert a space between the first and last
name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M;
press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4
key twice for the letter H.
28
5. Press the memory button or mem button again to save your selection. The display
shows ENTER TEL NUMBER.
NOTE: If you make a mistake, press the delete button on the base
or chan/delete on the handset to backspace and erase the wrong
character(s) or number(s).
6. Use the touch-tone pad to enter the area code followed by the telephone number
(up to 24 digits, including pauses) and press the memory button or mem button again
to save your selection. You will hear a confirmation tone.
7. To enter another name and number in a different memory location, return to step 1
and repeat the process.
Storing a Redial Number
1.Make sure the phone is OFF (not in TALK mode).
2.Repeat step 1 through 6 in Storing a Name and Number in Memory.
3.Press redial to display the redial number and name.
4.Press memory or mem button again to confirm.
NOTE : If the number you want to redial has more than 24 digits,
the telephone number cannot be stored in memory.
Inserting a Pause in the Dialing Sequence
Press the #pause button on the touch-tone pad to insert a delay in the dialing
sequence of a stored telephone number when a pause is needed to wait for a dial tone
(for example, after you dial 9 for an outside line, or wait for a computer access tone.)
Each pause counts as 1 digit in the dialing sequence.
Reviewing, Changing or Deleting Stored Names/Numbers
To Review: Press mem button on the handset or memory button on base, then press
the caller id (9 or :) button (on base) or the CALLER ID-VOLUME (6 or 5) button (on
cordless handset) to scroll through the stored numbers. Or press the memory location
number.
To Change: Follow the steps under Storing a Name and Number in Memory except
replace the stored name or number with the new information.
29
To Delete: Press mem button on the handset or memory button on base, then press
the caller id (9 or :) button (on base) or the CALLER ID-VOLUME (6 or 5) button (on
cordless handset) to scroll to a desired memory.
1.While the entry displays, press delete button on base or chan/delete button on
handset to mark the entry for deletion. The display shows DELETE?
2.Press delete button on base or chan/delete button on handset again to delete the
entry. **DELETED** is displayed.
Dialing a Stored Number
Handset: Make sure the phone is ON by pressing the TALK/CALL BACK or SPEAKER
button on the cordless handset.
1. Press the mem button.
2.Press the desired memory location button (0-9). The stored telephone number
dials automatically.
-Or1.Make sure the phone is OFF (not in TALK mode).
2.Press the mem button.
3.Press the desired memory location button (0-9), or use the CALLER ID-VOLUME (6
or 5) button to scroll to the desired telephone number.
4.Press the TALK/CALL BACK or SPEAKER button. The stored telephone number dials
automatically.
Base: Press the speaker/call back button, or lift the corded handset.
1.Press the memory button.
2.Press the desired memory location (0-9). The number dials automatically.
-Or1.Make sure the phone is OFF (not in talk mode).
2.Press the memory button.
3.Press the desired memory location button (0-9), or use the caller id (9 or :) button
to scroll to the desired telephone number.
4.Press the speaker/call back button. The number dials automatically.
30
Chain Dialing from Memory
Use this feature to make calls that require a sequence of numbers, such as a
frequently used long distance card number. The following example shows how you
can store each part of the long dialing sequence and use chain dialing to make a call
through a long distance service provider:
The Number For
Memory Location
Long Distance Access Number
Authorization Code
Frequently called long distance number
7
8
9
Handset:
Make sure the phone is ON.
1.Press mem and then press 7.
2.When you hear the access tone, press mem and then press 8.
3.At the next access tone, press mem and then press 9.
Base:
Press the speaker/call back button, or lift the corded handset.
1.Press memory and then press 7.
2.When you hear the access tone, press memory and then press 8.
3.At the next access tone, press memory and then 9.
TIP: Wait for the access tones before pressing the memory button
or your call might not go through.
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Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays CID information transmitted by your local telephone
company. This information can include the phone number, date and time; or the
name, phone number, and date and time.
Time
9:58
Date
AM
Base CID display
Handset CID
display
9:58 AM
New/Repeat
11/24 NEW CALL # 01
317‐555‐1234
STEVE
Caller ID Location
Caller ID phone
number
Caller ID name
STEVE
317‐555‐1234
11/24 NEW CALL # 01
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are already on the phone, a beep indicates the
presence of a Call Waiting call on the line. Only the handset that is in use at the time
of the call will display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep, press the menu/flash button on the base
or the flash/call waiting/answerer button on the handset to put the current call
on hold and answer the incoming call. Press the menu/flash or flash/call waiting/
answerer again to return to the original call.
Receiving CID Records
When you receive a call, Caller ID information is transmitted by the phone company
to your telephone between the first and second ring. The Caller ID information
appears on your phone’s display while the phone rings, giving you a chance to
monitor the information and decide whether or not to answer the call.
32
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores
the data for the most recent 40 calls you received so that you can see who called
while you were unavailable. When the 41st call is received, the oldest Caller ID record
(1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your last
review are marked as NEW in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as REPT in
the display.
Reviewing Call Records
As calls are received and stored, the display is updated to let you know how many
calls have been received.
• Press the caller id 9 button (on base) or the CALLER ID-VOLUME 6 button (on
cordless handset) to review the newest call records and scroll to older records.
When you reach the newest call, the display shows END OF LIST.
• Press the caller id : button (on base) or the CALLER ID-VOLUME 5 button (on
cordless handset) to review oldest call records and scroll to newer call records.
When you reach the oldest record, the display shows END OF LIST.
As you review call records, the display shows you the following information for
each call:
• The telephone number of the caller.
• The numeric order of the call.
• The name of the caller, if available in your service area.
NOTE: If a name is received which exceeds 15 characters, the extra
characters are displayed for 3 seconds.
• Time and date the call was received.
• NEW appears for all calls that have not been reviewed.
NOTE: Check with your local phone company regarding name
service availability.
33
Storing CID Records in Internal Memory
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records correctly before
storing in memory. It is not possible to reformat CID records stored
in memory.
1.Use the caller id (9 or :) button (on base) or CALLER ID-VOLUME (6 or 5) button
(on cordless handset) to scroll to the desired record.
2. Press the memory button on base or mem button on handset.
3. Press the desired memory location. Example, press the number 1 key to store the
record in memory location 1. You will hear a confirmation tone.
If the memory location is occupied and, you want to replace it, you must confirm
the replacement by pressing the memory button on base or mem button on
handset. REPLACE MEMO? shows in the display.
Dialing a Caller ID Number
When reviewing any call record in the Caller ID memory, you can dial back the
caller’s number.
1.Make sure the phone is OFF (not in talk mode).
2.Press caller id (9 or :) button (on base) or CALLER ID-VOLUME (6 or 5) button (on
cordless handset) until the desired call record is displayed.
Depending on (a) how the incoming caller’s phone number is formatted when
received, and (b) whether or not you pre-programmed your local area code into
memory, you may need to adjust the format of the caller’s phone number before
dialing it back.
The format button lets you change the format of the displayed number. Available
formats include:
Number of digits
Explanation
Example
Eleven digits
Ten digits
Seven digits
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long distance code “1”
+ 3-digit area code
+ 7-digit telephone number.
3-digit area code +
7-digit telephone number.
7-digit telephone number.
1-317-888-8888
317-888-8888
888-8888
NOTE: If the phone company does not supply all ten digits of an
incoming caller’s number, you will not be allowed to adjust the
format of that number.
Scroll to the number you want to call back:
3.If the number does not dial as shown, press the format button on base or format/
trans button on cordless handset. Repeat if necessary, until the correct number of
digits show in the display.
4.Press the TALK/CALL BACK or SPEAKER button on handset or speaker/call back
button on base. The number dials automatically.
NOTE: If you find it necessary to dial all local calls with the area
codes included press menu/flash button on base or mute/menu on
handset until SET AREA CODE appears, then enter 000 or you can
also leave the default setting of "---".
If the number is corrupted, such as a number in a name or an alphabetical
character in a number, an error tone comes from the handset and the number
won’t dial.
Deleting the Current Caller ID Record
To delete only the record in the display:
1.Use the caller id (9 or :) button (on base) or CALLER ID-VOLUME (6 or 5) button
(cordless handset) to display the desired Caller ID record.
2.Press delete button on base or chan/delete button on cordless handset. The
display shows DELETE?.
3.Press delete button on base or chan/delete button on cordless handset again to
erase the record.
The display shows **DELETED**, confirming the deletion.
Deleting All Caller ID Records
To delete all the Caller ID records in memory:
1.Use the caller id (9 or :) button (on base) or CALLER ID-VOLUME (6 or 5) button
(on cordless handset) to display any Caller ID record.
2.Press and hold delete button on base or chan/delete button on cordless handset.
The display shows DELETE ALL? .
3.Press delete button on base or chan/delete button on cordless handset again to
erase all records. The display shows NO CALLS. You will hear a confirmation tone.
35
Caller ID Errors
If there is an error in the transmission of information to your Caller ID phone, ERROR
shows in the display.
If you have not subscribed to Caller ID service or it is not working, NO DATA shows in
the display.
Remote Access
This section explains two types of remote access: using the cordless handset to access
the answering system and accessing the answering system from another phone.
You may access the answering system on the base with the handset buttons.
You may also access your answering system from any touch-tone phone by entering
a 3-digit security code after you hear the outgoing announcement. A voice menu
system guides you through the steps.
Using the Handset
Press the flash/call waiting/answerer button to access the answering system.
After you access the answering system, use the marked handset keys just as if
you were pressing the corresponding buttons on the base (see “Answering System
Operation” for details on functions). To make it easy for you, the functions are listed
on the handset above each number. For example, to play messages:
1.Press the flash/call waiting/answerer button.
2.Press the 2 key (play/stop) and mailbox number.
3.When you are finished listening to your messages, press flash/call waiting/answerer
again to quit, or you may listen to the voice menu at any time by pressing 7.
Answering System Indicator
The answering system is active by default. The display will show ANSWERER OFF
when the answering system is turned off.
36
Memory Full
When the answering system’s memory is full, the system answers after 10 rings,
beeps, and waits for you to enter the 3-digit security code. You have 10 seconds to
enter the security code before the phone hangs up.
You should erase some of the messages in order for the system to record
incoming messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To
access the answering system, enter your 3-digit security code after
you hear the beep.
Accessing the Answering System from Another
Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code after you hear the outgoing announcement.
1.Dial the phone number the answering system is connected to.
2.After the answering system answers, enter the security code after you hear the tone.
3.Follow the voice menu to use the answering system’s remote functions.
The remote feature enables you to perform the following functions:
To
Press this Button
Repeat message
1
Play back messages2
Stop message playback2
Erase message 0 (during message playback)
Skip message
3
Turn off/on answering system
4
Review voice menu options
7
The base shows REMOTE ACCESS ANSWERING CALL.
Tip: You can bypass the outgoing announcement by pressing any
numbered key on the touch-tone pad while the announcement
is playing. Then, you can enter your security code to access the
answering system.
37
Changing the Security Code
The default security code for accessing the answering system from another location
is 1 2 3.
The security code is set through the programming menu. Refer to Telephone Set Up
for more information.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2729, which is compatible with this unit.
1. Make sure handset is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you
install a new battery pack. If you do not properly charge the phone, battery
performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-Cadmium battery
listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
38
Headset and Belt Clip Operation
Connecting an Optional Headset to the Handset
For hands free conversation, connect the headset (optional) to the HEADSET jack. The
handset receiver and microphone are disabled when the headset is connected.
Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately 2 to 3 inches from your mouth.
• Press the TALK/CALL BACK button to answer or place a call before using the headset.
Connecting the Belt Clip
There are two slots, one on each side of the handset.
• Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the
ends of the belt clip into place.
Display Messages
The following indicators show the status of a message or of the unit.
ANSWERER REMOTE/Indicates the answering system is being accessed remotely.
ANSWERER REMOTE ACCESS
BLOCKED CALL
Caller information is blocked from transmission.
BLOCKED NAME/
NUMBER
Caller name and number is blocked from transmission.
DELETE?
Prompt asking if you want to erase one of the 10 numbers
stored in the phone’s outgoing memory.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID?
Prompt asking if you want to erase the current Caller ID record
that is shown on the display.
DELETED
Prompt confirming a CID record or stored number in memory
location is erased.
DO NOT DISTURB
Indicates DO NOT DISTURB function is turned on. Ringer and
call screening is silenced.
EMPTY
Indicates a memory location is vacant.
39
END OF LIST
Indicates that there is no additional information in Caller ID
memory.
ENTER NUMBER Prompt telling you to enter a telephone number in one of the
10 memory locations.
ENTER NAME
Prompt telling you to enter the name in one of the 10 memory
locations.
ENTER HS NAME
Prompt telling you to enter the handset name.
INCOMPLETE DATA Caller information has been interrupted during transmission or
the phone line is excessively noisy.
LINK HANDSET?/
LINK BASE?
Prompt asking if there is a need to re-register the cordless
handset with the base or assign a new code for the system in
case of lost link.
LOW BATTERY
Indicates the handset battery is low and needs charging.
NEW
Indicates call or calls have not been reviewed.
NEW VOICE MAIL
Indicates a new voice mail is available.
NO DATA
No Caller ID information was received.
NO CALLS
Indicates no call have been received.
PAGING/PAGING The page on base or format/trans button on cordless
FROM HANDSET/handset has been pressed.
PAGING FRM BASE/
PAGING HANDSET
PLEASE REGISTER
Indicates the handset needs to be registered before use.
PRESS TALK KEY
Indicates the CID number is a Directory Dial Number (DDN) and
cannot be formatted.
REPT
Repeat call message. Indicates that a new call from the same
number was received more than once.
TRANSFERRING
Indicates the call is being transferred from one handset to
another or from base to cordless handset.
UNABLE TO DIAL
Indicates the CID or memory contents cannot be dialed.
UNABLE TO STORE
Indicates the CID or memory contents cannot be stored.
40
UNAVAILABLE
Indicates the handset is out of range. Or an additional handset
is in use. Or there has been a base power failure, in which case
you must place all handsets on the main base cradle for 20
seconds to re-establish link with the base.
UNKNOWN NAME/ The incoming call is from an area not serviced by Caller ID or
CALLER/NUMBER the information was not sent.
WAITING HANDSET Prompt telling you to enter registration mode of handset.
REGISTRATION
Handset Sound Signals
Signal
Meaning
A long warbling tone (with ringer on)
Three short beeps
One short beep (every 7 seconds)
Signals an incoming call
Page signal
Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
•Check and repeat installation steps:
Ensure the base power cord is connected to a working outlet .
Ensure the telephone line cord is connected to the base and the wall jack.
•Connect another phone to the same jack; if there is still no dial tone, the problem
might be your wiring or local service.
•The cordless handset may be out of range of the base. Move closer to the base.
•Ensure the battery is properly charged (16 hours).
•Ensure the battery pack installed correctly.
•Did the handset beep when you pressed the TALK/CALL BACK or SPEAKER
button? The battery may need to be charged.
•Place handset in charge cradle for at least 20 seconds.
Dial tone is OK, but can’t dial out
•Make sure the TONE/PULSE setting on the base is set to the type of phone
service you are subscribed to.
41
Handset/Base does not ring •Make sure the handset ringer and the base ringer is ON.
•The cordless handset may be out of range. Move closer to the base.
•You may have too many extension phones on your line. Try unplugging some
phones.
•Check for dial tone. If no dial tone is heard, see No dial tone above.
You experience static, noise, or fading in and out
•Change channels.
•The cordless handset may be out of range of the base. Move closer to the base.
•Make sure base is not plugged into an outlet with another household appliance.
•Charge the battery.
Unit beeps
•Place the handset in the cradle for 20 seconds. If it still beeps, charge battery for
16 hours.
•Clean charging contacts on cordless handset and charge cradle with a soft cloth,
remove comma or an eraser.
•Replace the battery.
Memory Dialing doesn’t work
•Did you program the memory location keys correctly?
•Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
•Unplug the AC power adaptor from the wall outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor
back into the base and wall outlet. Reconnect the battery and charge for 16 hours.
42
Caller ID Solutions
No Display
•Is battery fully charged? Try replacing the battery.
•Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the AC power adaptor from the base and reconnect it.
Caller ID Error Message
•The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates
the presence of noise on the line.
No Caller ID
•In order to receive Caller ID information, you must subscribe to the standard
name/number Caller ID service from your local telephone company.
Battery Solutions
If you experience any of the following problems, even after fully recharging the
battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
Causes of Poor Reception
•Aluminum siding.
•Foil backing on insulation.
•Heating ducts and other metal construction that can shield radio signals.
•You’re too close to appliances such as microwaves, stoves, computers, etc.
•Atmospheric conditions, such as strong storms.
•Base is installed in the basement or lower floor of the house.
•Base is plugged into AC outlet with other electronic devices.
•Baby monitor is using the same frequency.
•Handset battery is low.
•You’re out of range of the base.
43
General Product Care
To keep your unit working and looking good, follow these guidelines:
•Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
•DO NOT expose to direct sunlight or moisture.
•Avoid dropping the handset, as well as other rough treatment to the phone.
•Clean the phone with a soft cloth.
•Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
•Retain the original packaging in case you need to ship the phone at a later date.
•Periodically clean the charge contacts on the handset and remote charger with
a clean pencil eraser.
Service
If trouble is experienced with this equipment, for repair or warranty information, please contact customer
service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes or
modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this
product. For instructions on how to obtain service, refer to the warranty included in this guide or call
customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
PO Box 1976
Indianapolis, IN 46206-1976
Attach your sales receipt to the booklet for future reference or jot down the date this product was
purchased or received as a gift. This information will be valuable if service should be required during the
warranty period.
Purchase date ________________________________________________________
Name of store ________________________________________________________
44
Index
A
Accessing the Answering System from
Another Location 37
Accessory Information 48
Answering a Call 21
Answering System Indicator 36
Answering System Operation 12
Answering System Set Up 11
Attaching the Pedestal Bracket 11
Auto Standby 22
B
Base Layout 8
Base Ringer Level 17
Base Unit Speakerphone Operation 27
Basic Operation 21
Battery Safety Precautions 38
Battery Solutions 43
Before You Begin 6
C
Caller ID (CID) 32
Caller ID Errors 36
Caller ID Solutions 43
Call Timer 22
Call Transfer 24
Call Waiting Caller ID 32
Causes of Poor Reception 43
Chain Dialing from Memory 31
Changing the Battery 38
Changing the Security Code 38
Conference the External Caller with Cordless
Handset and Base 28
Connecting an Optional Headset to the
Handset 39
Connecting the AC (Electrical) Power 10
Connecting the Belt Clip 39
Connecting the Corded Handset 11
Connecting the Telephone Line 10
Cordless Handset Speakerphone Operation
28
D
Deleting All Caller ID Records 35
Deleting the Current Caller ID Record 35
Dialing a Caller ID Number 34
Dialing a Stored Number 30
Digital Security System 7
Display Contrast 16
Display Messages 39
Do Not Disturb 23
E
Equipment Approval Information 2
Erasing Messages 14
F
FCC RF Radiation Exposure Statement 3
Flash 23
G
General Product Care 44
H
Handset 41
Handset and Charge Cradle Layout 8
Handset Name 16
Handset Ringer ON/OFF 18
Handset Ringer on/off Shortcut 23
Headset and Belt Clip Operation 39
Hearing Aid Compatibility (HAC) 3
Hold 25
45
I
Important Installation Guidelines 7
Inserting a Pause in the Dialing Sequence 29
Installation 7
Installing the Handset Battery 9
Installing the Phone 9,10
Interference Information 3
Introduction 6
L
Language 15
Last Number Redial 24
Leaving a Memo 14
Leaving a Message 12
Licensing 3
Limited Warranty 47
Local Area Code 19
M
Making a Call 22
Making a Call with Speakerphone 27
Manual Channel Selection 22
Memory 28
Memory Full 37
Message Playback from Base Unit 13
Mute 26
Reviewing Changing or Deleting Stored
Names/Numbers 29
Ringer Tone 18
Rings to Answer 16
S
Screening Calls from the Base 13
Screening Calls from the Handset 13
Security Code 17
Service 44
Setting Day/Time 19
Storing a Name and Number in Memory 28
Storing a Redial Number 29
Storing CID Records (In CID Memory) 33
Storing CID Records in Internal Memory 34
Switching Between Speakerphone and
Handset 27
Switching Between the Speakerphone and
Handset Earpiece 28
T
Paging the Cordless Handset 25
Parts Checklist 6
Telephone Jack Requirements 6
Telephone Set Up 15
Telephone Solutions 41
Tone/Pulse Dialing 20
Transfer ON/OFF 20
Transferring Call from Base to Cordless
Handset 24
Transferring Call from Cordless Handset to
Another Cordless Handset/Base 24
Troubleshooting Guide 41
R
V
P
Receiving a Call with Speakerphone 27
Receiving CID Records 32
Recording the Outgoing Announcement 12
Registration (Link Cordless Handset) 20
Remote Access 36
Reviewing Announcement 12
Reviewing Call Records 33
46
VIP Ring Tone 18
Voice Instructions 11
Volume 26
Limited Warranty
What your warranty covers:
•Defects in materials or workmanship.
For how long after your purchase:
•One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to
the rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for
the remainder of the original product’s warranty period.
How you get service:
•Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product
is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of
first rental is also required. Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
•Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•Customer instruction. (Your User’s Guide provides information regarding operating instructions and
user controls. Any additional information, should be obtained from your dealer.)
•Installation and setup service adjustments.
•Batteries.
•Damage from misuse or neglect.
•Products which have been modified or incorporated into other products.
•Products purchased or serviced outside the USA.
•Acts of nature, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
47
Limitation of Warranty:
•The warranty stated above is the only warranty applicable to this product. All other warranties,
express or implied (including all implied warranties of merchantability or fitness for a particular
purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its
agents, or employees shall create a guaranty or in any way increase the scope of this warranty.
•Repair or replacement as provided under this warranty is the exclusive remedy of the consumer.
Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of
this product or arising out of any breach of any express or implied warranty on this product. This
disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or
fitness for a particular purpose on this product is limited to the applicable warranty period set
forth above.
How state law relates to this warranty:
•Some states do not allow the exclusion nor limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply
to you.
•This warranty gives you specific legal rights, and you also may have other rights that vary from state
to state.
If you purchased your product outside the USA:
•This warranty does not apply. Contact your dealer for warranty information.
Accessory Information
DESCRIPTION
AC power adaptor
Belt Clip
Headset
Replacement Handset Battery
MODEL NO.
5-2732
5-2736
5-2444
5-2729
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required
by law to collect appropriate sales tax for each individual state, country, and locality to which
the merchandise is being sent. Items are subject to availability.
Model 25982
00017670 (Rev. 0 Dom E/S)
07-10
Printed in China
48
Thomson Inc.
10330 North Meridian St.
Indianapolis, IN 46290-1024
© 2007 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
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