26995 40-Channel 900Mhz Caller ID with Call Waiting Cordless Telephone User's Guide INTRODUCTION DIGITAL SECURITY SYSTEM Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. You must subscribe to one of these services in order to use this unit. Your Caller ID phone enables you to: • Identify callers before you answer the phone. • View the time and date of each incoming call. • Handset records 40 Caller ID records sequentially. • Know who called while you were away. To get the most from your new phone, we suggest that you take a few minutes right now to read through this user's guide. Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access, and charges to your phone line. When you place the handset in the base, the unit verifies its security code. After a power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code. INSTALLATION DESKTOP INSTALLATION 5 IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. Your Caller ID box uses an AC power supply or 8 C-size alkaline batteries for receiving caller ID records. 8 7 6 5 NOTE : The phone automatically defaults to touchtone dialing. To change to pulse (rotary) dialing, see “Tone/Pulse Dialing”. If you don’t know which type of service you have, check with the phone company. 3 CALLER ID BOX INSTALLATION 4 2. Raise the base antenna. 3. Plug the power supply cord into an AC outlet. The CHARGE/IN USE indicator comes on indicating that the battery is charging. PARTS CHECKLIST Make sure your package includes the items shown here. FCC REGISTRATION INFORMATION Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. 10:28 10/20 PM REPT CALL # 03 3175551234 FRED PAGE VOLUME TALK CID REVIEW 1 CHARGE/ IN USE PAGE ABC 2 GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 WXYZ 9 TONE * OPER 0 DEF 3 Mounting bracket REDIAL MEMORY ON # FORMAT FLASH Handset Belt clip Menu Delet e Remote Caller ID box Anchors and screws NOTE : The phone automatically defaults to touchtone dialing. To change to pulse (rotary) dialing, see “Tone/Pulse Dialing”. If you don’t know which type of service you have, check with the phone company. Power Supply MODULAR JACK REQUIREMENTS You need an RJ11 type modular jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If such interference continues, move the cordless telephone farther away from the TV or VCR. Model 26995 15620020 (Rev. 0 DOM E) 00-37 Printed in China 2. Press and hold the CHANNEL button for 2 seconds until the phone beeps. As calls are received and stored, the display is updated to let you know how many calls have been received. 1. Make sure the phone is OFF. 2. Press the TALK button. MAKING A CALL 3. Press #. To make a call, press the TALK button before you dial and press it again to hang up. VOLUME REDIAL The VOLUME buttons control the volume of the handset's earpiece. While the phone is on, press the REDIAL button to redial the last number you dialed (up to 32 digits). If you get a busy signal, and want to keep dialing the number, just press REDIAL again (you don't have to turn the phone off and back on). 1. Remove the handset hook; turn it upside down, and put it back in the slot. You need to do this so the handset doesn't fall out of the base when it is on the wall. 5. On the wall, mark the locations shown on the template for holes and drill a 3/16’’ diameter hole, at least one inch deep. 2. Set the RINGER switch on the handset to ON. 6. Press one of the plastic anchors into each of the holes and place one screw in each of the anchors. Turn the screw until the head of the screw is 1/8’’ above the surface of the wall. 4. Plug the power supply into the base and then into an AC outlet. 3 2 • To display the last Caller ID record reviewed, make sure the phone is OFF. Then press REDIAL. To dial the number, press REDIAL again. The number dials automatically. DELETING RECORDS Use the DELETE button to erase the record currently shown in the display or all records. CHARGE/ IN USE DELETING THE CURRENT RECORD PAGE 1. Make sure the phone is OFF. CHARGE/IN USE indicator 2. Use the arrow buttons to display the desired Caller ID record. 3. Press DELETE. The display shows ERASE CALL ID? 4. Press DELETE again to erase the record. CALLER ID FEATURES This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit can store up to 40 calls for later review. DELETING ALL RECORDS 1. Make sure the phone is OFF. 4. Press DELETE again to erase all records. This feature enables Pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc., by pressing the TONE button to temporarily make the phone touch-tone compatible. To get information about your bank account, for example, you would: DIALING A CALLER ID NUMBER 2. Use the arrow buttons to display the desired Caller ID record. 2. Press the TONE button (*) after your call is answered. CALLER ID WITH CALL WAITING 3. Follow the voice instructions to complete your transaction. Provided you subscribe to Caller ID with Call Waiting service from your phone company, you are able to see who is calling when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone. FINDING THE HANDSET 3. Press and hold DELETE. The display shows ERASE ALL? 1. Make sure the phone is OFF. 1. Call the bank’s information line. 4. Hang up when finished. The phone returns to Pulse (rotary) service. 2. Use the arrow buttons to display the desired Caller ID record. • Press the FLASH button to put the current person on hold so that you can answer the incoming call. Press the PAGE button on the base. The handset beeps continuously for about 2 minutes or until you press any button on the handset. You can also press PAGE again to cancel. NOTE: The ringer does not have to be on for this feature to work. 10:28 10/20 PM REPT CALL # 03 3175551234 FRED PAGE VOLUME Caller ID Review buttons TALK CID REVIEW TONE button CALL BACK/ REDIAL button 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 WXYZ 9 TONE * OPER 0 # CALL BACK REDIAL MEMORY FORMAT DELETE CHANNEL OFF ON FLASH DELETE/ FLASH button MEMORY button RINGER switch 7. Use the keypad to enter the number you want to store (up to 24 digits). To add a pause, See “Inserting a Pause in the Dialing Sequence”. 8. Press MEMORY again to store the number. 9. Record whose number is stored in the location on the memory label provided. You will also be able to view the name and number in the display. CHANGING A STORED NUMBER 7-digit telephone number. 2. Press MEMORY. 10-digit 3-digit area code + 7-digit telephone number. 3. Press the number (0-9) for the desired memory location. The number dials automatically. - OR 1. Make sure the phone is OFF. 11-digit long distance code “1” + 3-digit area code + 7-digit telephone number. 1. Use the arrow buttons to scroll to the number you want to call back. TONE/PULSE DIALING 3. Press TONE* 6. Press MEMORY. The display shows ENTER TEL NUMBR. 7-digit When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. 2. Press and hold the CHANNEL button for 2 seconds until the phone beeps. If you're using two letters consecutively that are stored in the same number key, you must press FORMAT between the letters. For example, if you enter Barb, press 2 two times for B; press FORMAT; press 2 for A; 7 three times for R; and 2 two times for B. You need to press FORMAT between the B and the A since they are stored within the same number key. 1. Make sure the phone is ON by pressing the TALK button. 3. Press CALL BACK. The number dials automatically. 1. Make sure the phone is OFF. FORMAT button 5. Use the keypad to store a name (up to 15 characters). More than one letter or character is stored in each of the number keys. For example, to enter Joe Smith, press 5 for J; press 6 three times for O; press 3 two times for E; press 1 to enter a space before you start entering the last name; press 7 four times for S; press 6 for M; press 4 three times for I; press 8 for T; and 4 two times for H. DIALING A STORED NUMBER The RINGER switch must be ON for the handset to ring during incoming calls. TONE NOTE: If you don't want to enter the name, skip step 5. The FORMAT button lets you change the format of the displayed number. The available formats are as follows. When you receive a call, the information is transmitted by the phone company to your Caller ID telephone between the first and second ring. NOTE: Check with your local phone company regarding name service availability. 4. Press MEMORY again. The display shows ENTER NAME. CHANGING THE NUMBER FORMAT RECEIVING AND STORING CALLS This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is automatically set for touch-tone use. 3. Press the memory location number (0-9). 3. Press CALL BACK. The number dials automatically. 2. If the number will not dial as shown, press the FORMAT button. Repeat if necessary, until the correct number of digits are shown. RINGER SWITCH TALK button IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. 2. Press the MEMORY button. Use the same procedure to change a stored number as you do to store a number—you’re just replacing the phone number with a different one. This feature helps to locate a misplaced handset. RINGER 4 Press the arrow up button to scroll through the call records from the oldest to the newest. TEMPORARY TONE 4. Place the template on the wall, and make sure the horizontal dashed line (folded line) is level. You might want to do this visually only, but a level will work best. 7. Slip the mounting holes on the remote unit over the screw heads, and slide the unit firmly into place. • 3. Replace the battery compartment door securely and replace the screw. VOLUME 3. Place the handset in the base. Provided your phone company offers voice messaging service and you subscribe to it, the CHARGE/ IN USE indicator on the base flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. Press the arrow down button to scroll through the call records from the most recent to the oldest. 2. Insert 8 C-size batteries as shown on the diagram. 1. Determine a suitable location for the unit which is visible from various locations. Be sure the unit is close to an AC outlet, unless you intend to operate the unit with batteries. 3. Fold the template along the horizontal dashed line. VOICE MESSAGING • While talking, you might need to manually change the channel in order to get rid of static. Press and release the CHANNEL button to advance to the next clear channel. Required Equipment: Drill, 3/16’’ Drill Bit, Phillips Head Screw Driver, Level (optional) Because it is necessary to charge the handset for 12 hours prior to connecting the phone for use the first time, it is better to leave the unit on a flat surface during initial charge before attempting to hang it on the wall. 1 1. Remove the screw on the bottom of the Caller ID unit and open the battery door. CHANNEL button ATLINKS USA, Inc. 10330 North Meridian Street Indianapolis, IN 46290 © 2000 ATLINKS USA, Inc. Trademark(s) ® Registered Marca(s) ® Registrada(s) 1. Check the display to see who is calling. CHANNEL BUTTON 2. Locate the mounting template. A guide for the size of the remote unit is included. WALL MOUNT INSTALLATION Review STORING A NUMBER IN MEMORY TIP: Don’t use the TALK button to activate custom calling services such as call waiting, or you’ll hang up the phone. CORDLESS PHONE BASICS 5. Set the RINGER switch on the handset to ON. RINGER Base REVIEWING RECORDS 1. Make sure the phone is OFF. Use the FLASH button to activate custom calling services such as call waiting or call transfer, which are available through your local phone company. CAUTION: Use only the ATLINKS USA 5-2497 power supply that came with this unit. Using other power supplies may damage the unit. 4. After charging, connect the telephone line cord to the wall jack. DELETE OFF PULSE FLASH IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the batteries because they may leak and damage the unit. Allow the phone to charge for 12 hours before using the first time. If you don't charge the phone properly (for 12 hours) when you first set up the phone, performance of the battery will be compromised. CALL BACK CHANNEL BATTERY INSTALL NOTE: If the low battery icon appears in the display, you need to replace the batteries. It is important that you replace the batteries as soon as possible to maintain Caller ID operation. 1. Place the handset in the base. We bring good things to life. To use the power supply, plug one end of the power supply into the power jack on the back of the Caller ID box and the other end into an AC outlet. 6. Attach the wall mount bracket by inserting the two tabs at the top and then snapping the tab at the bottom into place. SEE MARKING ON BOTTOM / BACK OF PRODUCT BEFORE YOU BEGIN IMPORTANT: You will have a limited amount of time to replace the batteries before the memories are lost. Please read the instructions before replacing the batteries and have the batteries ready to be inserted beforehand. RECEIVING A CALL 8. Raise the base antenna. T H E L I G H T N I N GCAUTION: TO REDUCE THE THE EXCLAMATIO FLASH AND ARROWRISK OF ELECTRIC SHOCK, POINT WITHIN TH HEAD WITHIN THE TR RIANGLE IS A DO NOT REMOVE COVE T R I A N G L E I S A( O R B A C K ) . N O U S E R WARNING SIG W A R N I N G S I G NS E RV I C E A B L E PA R T S IALERTING YOU O NALERTING YOU OF M P O R T A N T S I D E . R E F E R S E R V I C I NI G " D A N G E R O U ST O Q U A L I F I E D S E R V I CI N ESTRUCTION VOLTAGE" INSIDE A C C O M PA N Y I N PERSONNEL. THE PRODUCT THE PRODUCT. WARNING: TO PREVENT FIRE Allow the phone to charge for 12 hours before using the first time. If you don't charge the phone properly (for 12 hours) when you first set up the phone, performance of the battery will be compromised. 7. Slip the mounting holes over the wall plate posts and slide the unit down firmly into place. (Wall plate not included.) 1 2 POWERING THE UNIT 5. After charging, plug telephone line cord into the wall jack and store excess phone cord in wall mount bracket. NOTE: For desktop charging only, the handset is able to charge facing up or down. IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. The CHARGE/IN USE indicator comes on indicating that the battery is charging. NOTE: To clear the local area code, press and hold CHANNEL until AREA CODE appears. Then enter "000". MEMORY Store up to ten 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 40 Caller ID records that can be stored in the Caller ID memory log. 2. Press MEMORY. 3. Use the arrow buttons to scroll through the numbers stored in memory until the desired number is shown. 4. Press CALL BACK. The numbers dials automatically. IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls in off-peak hours, such as early morning or late evening. INSERTING A PAUSE IN THE DIALING SEQUENCE Press the REDIAL button to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). Each pause counts as 1 digit in the dialing sequence. When you receive a call, the caller’s number, name and date/time of call will be stored in the Caller ID memory. Up to 99 Caller-ID records can be stored in the remote unit. When the memory is full, the oldest calls are deleted to make room for newer calls. 2. Use the arrow buttons to increase or decrease the contrast. 3. The default setting is 2. • 4. Press the MENU button again to save the selection and proceed to the next step. 3. Press DELETE a second time to delete the entry. CHAIN DIALING FROM MEMORY Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number For 1. Press the MENU button. The display shows 1-SET CONTRAST. Memory Location Long distance access number Authorization code Frequently called long distance number 7 8 9 SETTING THE RINGER ON/OFF Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth. • The icon NEW displays when a new Caller ID record is received or that record is not viewed during standby. REVIEW CALLER ID RECORDS 1. The display shows 2-SET RINGER. As calls are received and stored, the display is updated to let you know how many calls have been received. 2. Use the arrow buttons to turn the ringer ON or OFF. The ringer icon will not display if the ringer is OFF. • 3. Press the MENU button again to save the selection and proceed to the next step. • To review the Caller ID records, press either of the arrow buttons. The display shows END OF LIST when end of list is reached. SETTING THE TIME/DATE ERASE CALLER ID RECORD 1. The display shows 3-SET TIME. To erase a single Caller ID record: CAUSES OF POOR RECEPTION Headset jack Press the TALK button to answer or place a call before using the headset. CONNECTING THE BELT CLIP There are two slots, one on each side of the handset. • Attach the belt clip by inserting the sides of Slot for the belt clip into the slots. Snap the ends of belt clip the belt clip into place. 2. The first digit for the month will begin to blink. 1. Use the arrow buttons to select any stored record. 3. Use the arrow buttons to increase or decrease the month. 2. Press DELETE button. The display will show ERASE CALL ID? CHANGING THE BATTERY 1. Make sure the phone is ON. 4. Press DELETE to set the date. 3. Press DELETE button again to erase the entry. 2. Press MEMORY and then press 7. 5. The first digit for the day will begin to blink. To Erase All Caller ID records: Make sure the telephone is OFF before you replace battery. 3. When you hear the access tone, press MEMORY and then press 8. 6. Use the arrow buttons to increase or decrease the day. 1. Use the arrow buttons to select any stored record. 7. Press DELETE again to set the time. The hour “12” will start blinking. 2. Press and hold DELETE button for 3 seconds. The display shows ERASE ALL ? 8. Use the arrow buttons to increase or decrease the hour. 3. Press DELETE button again to erase all stored records. TIP: Wait for the access tones before pressing the next memory button, or your call might not go through. 9. Press DELETE again to set the minute. The minute “00” will start blinking. 10. Use the arrow buttons to increase or decrease the minute. CALLER ID BOX BASICS 11. Press the MENU button again to save the selection and proceed to the next step. REVIEW buttons NOTE: The time and date will be automatically saved to the Caller ID box if an incoming call with Caller ID information is received. VOICE MESSAGE WAITING NOTIFICATION Provided your phone company offers voice messaging service and you subscribe to it, this feature allows callers to leave messages while you talk on the phone or if you are unable to answer the call. A Waiting Icon will display if you have a voice mail message. The icon will not display after the message has been reviewed. LOW BATTERY NOTIFICATION Review Men u Del ete SETTING THE TEMPERATURE DISPLAY °C/F 1. The display shows 4 - SET TEMP. The default setting is ˚F. 2. Use the arrow buttons to change from ˚C and ˚F. DELETE button MENU button TIME MODE DATE CALLER ID MODE 82.3F GEORGE ANDERSON # CALL 317-555-4231 32 12/30 12:25 AM # CALL 03 NEW REMOTE UNIT IDENTIFICATION CODE SET UP DISPLAY IN STANDBY When not in use, the display shows the date, time, room temperature and total number of new calls. 2. Press and hold the MENU button on the box for 3 seconds. The display shows SET CODE. 3. Within 10 seconds, press and hold the PAGE button on the base for 3 seconds. 4. The base will automatically send the ID code to the remote Caller ID box. The display shows ID SET and the unit confirms with a tone. 5. The display will then return to the default display. Press the arrow buttons simultaneously to announce all the Caller ID records (from latest to oldest) with all Name/ Number/Date/Time information. HEADSET AND BELT CLIP OPERATION CONNECTING A HEADSET TO THE HANDSET • If the remote Caller ID box is operating on battery power, the display will only show information when a Caller ID call comes in. • While in standby mode, if no caller ID message is received during an incoming call, the display shows NO DATA. For hands free conversation, connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected. • Caller ID information will be displayed for several seconds after a call is received. DISPLAY IN ON STATE • If the remote caller ID box is plugged into an AC outlet, the display waits for Caller ID data from the base. • The Caller ID display format will be the same as the Caller ID received during ringing. 3. Insert the new battery pack and connect the cord into the jack inside the handset. 4. Put the battery compartment door back on. 5. Place handset in the base to charge. If you don’t charge the handset battery properly (for 12 hours) when you first set up the phone and/or when you install a new battery pack, the battery’s long-term performance will be compromised. Heating ducts and other metal construction can shield radio signals • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms • Base is installed in the basement or lower floor of the house • Base is plugged into an AC outlet with other electronic devices • Baby monitor is using the same frequency • Handset battery is low. • You’re out of range of the base. MESSAGE INDICATORS The following indicators show the status of a message or of the unit. ERROR Caller information has been interrupted during transmission or the phone is excessively noisy. ENTER NAME Prompt telling you to enter a name for one of the 10 memory locations. BATTERY SAFETY PRECAUTIONS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. NOTE: The RBRC seal on the battery used in your ATLINKS USA product indicates that we are participating in a program to collect and recycle Nickel Cadmium batteries throughout the United Ni-Cd States. Please call 1-800-8-BATTERY for information or contact your local recycling center. GENERAL PRODUCT CARE To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging in case you need to ship the phone at a later date. • Periodically clean the charge contacts on the handset and base with a clean pencil eraser. CALLER ID Problem No Display • Is battery fully charged? Try replacing the battery. • If you are using AC power, make sure that the unit is connected to a nonswitched electrical outlet. Disconnect the unit from the plug and plug it in again. • Did you order Caller ID service from your local telephone company? Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. Prompt asking if you want to erase all Caller ID records. TELEPHONE ERASE CALL ID? Prompt asking if you want to erase the current Caller ID record that is shown on the display. Problem Solution No dial tone • Check installation: — Is the base power cord connected to a working outlet? — Is the telephone line cord connected to the base unit and the wall jack? • Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service. • Is the handset out of range of the base? • Make sure the battery is properly charged (12 hours). • Is the battery pack installed correctly? • Did the handset beep when you pressed the TALK button? Did the CHARGE/ IN USE indicator come on? The battery may need to be charged. ERASE MEMO? END OF LIST Prompt asking if you want to erase one of the 10 numbers stored in the phone's outgoing memory. Indicates there is no additional information in the Caller ID memory log. Indicates call or calls have not been reviewed. UNKNOWN The incoming call is from an area not serviced by Caller ID or the information was not sent. PAGING YOU Someone has pressed the PAGE button on the base. BLOCKED The person is calling from a number that has been blocked from transmission. REPT NO DATA Repeat call message. Indicates that a new call from the same number was received more than once. No Caller ID information was received. MEMO Memo record is being displayed on the handset. CALL Caller ID record is being displayed on the handset. # Indicates a memory record number. AM Indicates the time is morning. PM Indicates the time is afternoon. Dial tone is OK, but can't dial out Handset does not ring You experience static, noise, or fading in and out Solution ERASE ALL? NEW ANNOUNCING CALLS IN MEMORY DISPLAY DURING RINGING 1. Place the remote Caller ID box next to the base. 2. Disconnect the cord attached to the battery pack and remove the battery pack from the handset. • RC NEW 1. Remove the battery compartment door. Foil backing on insulation RB TIME 12/31 12:20 3. Press the MENU button again to save the selection and return to stand-by mode. The low battery displays whenever there is low battery or when no batteries are installed. Slot for belt clip Aluminum siding • RBR C 4. At the next access tone, press MEMORY and then 9. Headset plug • TROUBLESHOOTING TIPS • Make sure the tone/ pulse setting is programmed correctly. • Make sure the RINGER switch on the handset is turned to ON. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” Unit beeps Memory Dialing • Change channels • Is handset out of range? Move closer to the base. • Does the base need to be relocated? • Charge battery. • Make sure base is not plugged into an outlet with another household appliance. • Place handset in base for 20 seconds to reset the security code. If that doesn’t work, charge battery for 12 hours. • Clean charging contacts on handset and base with a soft cloth, or an eraser. • See solutions for “No dial tone.” • Replace battery. • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? • Make sure the tone/pulse setting is programmed correctly. • Did you reprogram numbers into memory after power outage or battery replacement? HANDSET/CALLER ID BOX SOUND SIGNALS INTERFERENCE INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. • Consult the dealer or an experienced radio/TV technician for help. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. LIMITED WARRANTY What your warranty covers: • Any defect in materials or workmanship. For how long after your purchase: • One year. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. A long warbling tone (with ringer on) One short beep, one long beep (several times) One short beep Three short beeps Four short beeps Two long beeps Signals an incoming call How to make a warranty claim: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • Include evidence of purchase date such as the bill of sale. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: • • The FCC requires this product to be serviced only by the manufacturer or its authorized service agents. In accordance with FCC requirements, changes or modifications not expressly approved by ATLINKS USA could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this user's guide or contact Consumer Information at 1-800-448-0329. Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date__________ Name of store__________________ (white) (black) PRICE* QTY. TOTAL 5-2462 5-2463 $4.95 5-2444 5-2425 $36.35 Replacement battery $14.95 5-2461 Belt clip Headset For credit card purchases Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders. Copy your complete account number from your VISA card. My card expires: Copy your complete account number from your Master Card or Discover. Copy the number above your name on the Master Card My card expires: • SERVICE CATALOG NO. DESCRIPTION If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Meaning Key beep signal Error signal Low battery warning Confirmation tone (OR CALL 1-800-338-0376 FOR ACCESSORIES ONLY) This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Signal Page signal ACCESSORY ORDER FORM This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. ✂ 2. While the entry is displayed, press DELETE to delete the entry. The display shows ERASE MEMO? CALLER’S NUMBER/NAME DISPLAY HEADSET 1. Press MEMORY, then use the arrow keys to view the entry. SETTING THE LCD CONTRAST CUSTOMER: CUT ALONG DOTTED LINE. REVIEWING AND DELETING STORED NUMBERS The exchange unit is under warranty for the remainder of the original product’s warranty period. Thomson Consumer Electronics, Inc. 11721 B Alameda Ave. Socorro, Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty. Insure your shipment for loss or damage. Thomson accepts no liability in case of damage or loss en route to Thomson. A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. For additional information, ask your dealer.) • Installation and set-up service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. How state law relates to this warranty: • This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information. ____________________________________________________________________ Authorized Signature *Prices are subject to change without notice. Total Merchandise.........................................$_______________ Sales Tax........................................................$_______________ We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent. Duties will apply for shipments to Canada. Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where applicable, we will ship a superseding model. $5.00 Shipping/Handling....................................... $_______________ Total Amount Enclosed.................................$_______________ Mail order form and money order or check (in U.S. currency) made payable to Thomson Consumer Electronics, Inc. to: TCE Mail Order Department P.O. Box 8419 Ronks, PA 17573-8419 • Name_______________________________________________________ Address_____________________________________ Apt.____________ City ________________________State________ ZIP_________________ Daytime Phone Number ( )_______________________________ Please make sure that this form has been filled out completely.
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