Accessing Voice Messages

Accessing Voice Messages
Accessing Voice Messages
To access voice messages, press the Messages button
Your company determines the voice-message service that your phone system uses. For the
most accurate and detailed information about your service, refer to the documentation that
came with it.
If you want to...
Set up and personalize
your voice message
Check for your new
voice messages
Look for:
and follow the voice instructions.
If a menu appears on your screen, choose an appropriate menu item.
• A steady red light on your handset. (This indicator can vary. See
Customizing Rings and Message Indicators, page 54.)
• A flashing message waiting icon
phone screen.
and text message on your
The red light and message waiting icon display only when you have a
message on your primary line, even if you receive voice messages on
other lines.
Listen for:
• A stutter tone from your handset, headset, or speakerphone when you
place a call.
Listen to your voice
messages or access the
voice- messages menu
The stutter tone is line-specific. You hear it only when using the line
with the waiting message.
Depending on your voice-message service, doing so auto-dials the message
service or provides a menu on your screen.
If you are connecting to a voice-message service, the line that has a voice
message is selected by default. If more than one line has a voice message,
the first available line is selected.
To connect each time to the voice-message service on the primary line,
contact your system administrator for the options.
Send a call to a voice
message system
Press iDivert. For more information, see Sending a Call to a Voice Message
System, page 28.
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