Whirlpool | HME40N | Instruction for Use | Hotpoint HME40N Refrigerator User Manual

Instructions for Installation and Use
Fridge / Freezer
Model HME40N
Retention of this Instruction Book
This Instruction Book must be kept handy for reference as it contains important details on the safe and proper use of the
If you sell or pass the appliance to someone else, or move house and leave it behind, make sure this Book is also provided
so the new owner can become familiar with the appliance and safety warnings.
If the Book is lost or damaged a copy may be obtained from:
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Operating Instructions
Installation, 4-5
Positioning and connection
Description of the appliance, 6-7
Control panel
Overall view
Accessories, 8
Refrigerator compartment
Freezer compartment
Display, 9-10
Display description
Using the display
Start-up and use, 11
Starting the appliance
Using the refrigerator to its full potential
Using the freezer to its full potential
Maintenance and care, 12
Switching the appliance off
Cleaning the appliance
Avoiding mould and unpleasant odours
Replacing the light bulb
Precautions and tips, 13
General safety
Respecting and conserving the environment
Troubleshooting, 14
Assistance, 15
After Sales Service, 18
Hotpoint Guarantee, 19
Key Contacts, 20
! Before operating your new appliance, please read
these operating instructions carefully. They contain
important information for safe use, installation and care
of the appliance.
! Please keep these operating instructions for future
reference. Pass them on to possible new owners of the
Positioning and connection
1. Place the appliance in a well-ventilated humidity-free
2. Do not obstruct the rear fan grills. The compressor
and condenser give off heat and require good ventilation
to operate correctly and save energy.
3. Leave a space of at least 10 cm between the top part
of the appliance and any furniture above it, and at least
5 cm between the sides and any furniture/side walls.
4. Ensure the appliance is far away from any sources of
heat (direct sunlight, electric stove, etc.).
1. Install the appliance on a level and rigid floor.
2. If the floor is not perfectly horizontal, adjust the
refrigerator by tightening or loosening the rear feet.
! The manufacturer declines any liability should
these safety measures not be observed.
Your appliance is supplied with a 13amp fused plug that
can be plugged into a 13amp socket for immediate use.
Before using the appliance please read the instructions
Replacing fuse covers:
When replacing a faulty fuse, a 13amp ASTA approved
fuse to BS 1362 should always be used and the fuse
cover re-fitted.
If the fuse cover is lost, the plug must not be used until
a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Changing the plug:
Electrical connections
After transportation of the appliance, carefully place it
vertically and wait at least 3 hours before connecting it
to the electricity mains. Before inserting the plug into the
electrical socket ensure the following:
• The appliance is earthed and the plug is compliant
with the law.
• The socket can withstand the maximum power of the
appliance, which is indicated on the data plate
located on the bottom left side of the fridge (e.g. 150
• The voltage must be in the range between the values
indicated on the data plate located on the bottom left
side (e.g. 220-240V).
• The socket is compatible with the plug of the
If the socket is incompatible with the plug, ask an
authorised technician to replace it (see Assistance).
Do not use extension cords or multiple sockets.
! Once the appliance has been installed, the power
supply cable and the electrical socket must be easily
! The cable must not be bent or compressed.
! The cable must be checked regularly and replaced by
authorised technicians only (see Assistance).
Removing the plug
If your appliance has a non-rewireable moulded plug
and you should wish to remove it to add a longer cable
or to re-route the mains cable through partitions, units
etc. please ensure that either:
- The plug is replaced by a fused 13amp rewireable plug bearing the BSI mark of
- The mains cable is wired directly into a
13amp cable outlet, controlled by a
switch (in compliance with BS 5733)
which is accessible without moving the
Disposing of the plug
Cut off and dispose of the supplied plug if it does not fit
your socket. The cable should be cut as close as
possible to the moulded plug.
Remove the fuse.
To avoid a shock hazard do not insert the discarded
plug into a socket anywhere else.
Fitting a new plug
Green and Yellow
- Earth
- Neutral
- Live
As the colours of the wires in the mains lead may not
correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
- Connect Green and Yellow wire to terminal marked
or coloured Green and Yellow.
'E' or
- Connect Brown wire to terminal marked 'L' or
coloured red or brown.
- Connect Blue wire to terminal marked 'N' or
coloured Black or Blue.
If a 13amp plug (BS 1363) is used it must be
fitted with a 13amp fuse. A 15amp plug must be
protected by a 15amp fuse, either in the plug or adaptor
or at the distribution board.
If you are in any doubt about the electrical
supply to your machine, consult a qualified
electrician before use.
CE Marking certifies that this appliance conforms to
the following EEC directives :
Low Voltage Equipment - 73/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC
& 93/68/EEC
Description of the
Control panel
ON/OFF button
• ON/OFF button switches the whole appliance on and
off (refrigerator compartment and freezer
compartment). It must be held down for at least 2
seconds. See Start-up and use and Maintenance and
• ON/OFF FRIDGE button switches the refrigerator
compartment on and off. It must be held down for at
least 2 seconds.
• RESET ALARM button switches off the sound alarm
(press once) and deletes the alarm messages from
the scrolling text on the display (press a second time).
See Troubleshooting.
• MODE selects the various display settings and
functions. See Display and Start-up and use.
• ADJUST/SELECT + button activates the functions
and modifies the temperature, time, date and
language settings. See Display and Start-up and use.
• ADJUST/SELECT + button deactivates the functions
and modifies the temperature, time, date and
language settings. See Display and Start-up and use.
• Display programmes the appliance and controls its
operation. See Display
Description of the
Overall view
(see Maintenance)
(Advanced Integrated
Removable lidded
shelf with EGG
flap door
ice tray
(see Maintenance)
• Varies by number and/or position.
Available only on certain models.
Refrigerator compartment
SHELVES•: thanks to the special
rails the shelves are removable
and the height is adjustable (see
diagram), allowing easy storage
of large containers and food.
Height can be adjusted without
complete removal of the shelf.
WINE AREA*: to store up to three
bottles of wine (see diagram).
The air circulates freely between
the bottles guaranteeing rapid
cooling. When not in use, close it
to increase the space on the
to store a bottle or several cans horizontally (see
diagram). When not in use, close the flap door to
increase the space in the refrigerator compartment.
• Varies by number and/or position.
Available only on certain models.
1. Pull out the tray by pushing it
up and then outwards (see
Check that the tray is completely
empty and fill it with water through
the opening provided.
2. Take care not to exceed the
level indicated (MAX WATER
LEVEL). Excess water prevents
the ice cubes from dispensing (if
this happens, wait for the ice to
melt and empty the tray).
FRESH BOX*: for fresh meat and
fish. Due to the compartment’s
low temperature (the coldest in
the refrigerator), food can be
stored for up to one week. It can
also be used for “cold meals.”
ICE TRAYS: to make ice.
MULTI-USE bin*: to store food
(such as cold meats) for a long
time and also prevent odours
from lingering in the refrigerator.
It can be removed for use and it
may be shifted sideways to
optimise space (see diagram).
Freezer compartment
3. Turn the tray 90°: the water fills
up the moulds (see diagram).
Close the opening with the lid
and replace. When the ice has
formed (minimum time
approximately 8 hours), knock the
tray against a hard surface.
ICE PARTY: to bring a bottle of
sparkling wine or champagne to
the right temperature. Place it in
the bucket provided inside the
compartment. The bucket may be
used to serve the bottle, keeping
it cool. See Display.
Display description
ALARM indicator light
indicator light
Scrolling text
indicator light
ICE PARTY functions
indicator light
HOLIDAY function
SUPER COOL function
• REFRIGERATOR OPERATION indicator light: displays
the set temperature (static digit) or the temperature that
is being set (flashing digit) for the refrigerator
compartment. OFF indicates that the compartment is off.
• SUPER COOL function: displays function status. This is
the rapid cooling function of the refrigerator
compartment. It deactivates automatically. See Start-up
and use.
• ALARM indicator light: when this goes on it indicates a
critical situation (door open, high temperature) See
• SUPER FREEZE function: displays function status. This
is the rapid cooling function of the freezer compartment.
It deactivates automatically. See Start-up and use.
• ECO function: displays function status Automatically
sets the optimal temperature to store food while
minimizing energy consumption.
• HOLIDAY function: displays the condition (disabled,
• TIME indicator light: displays the time. This is also used
to set the date and time.
• Scrolling text: displays information on the status of the
appliance and on how to use the display.
It is also used to set the language.
• FREEZER OPERATION indicator light: displays the set
temperature (static digit) or the temperature that is being
set (flashing digit) for the freezer compartment. OFF
indicates that the compartment is off.
selected or enabled) of the HOLIDAY function (optimal
temperatures in the event of long-term absences without
having to turn the appliance off).
• ICE PARTY function: displays function status. It
reduces the temperature of the freezer for the period of
time required to cool a bottle.
A buzzer sounds when the correct temperature has
been reached. See Accessories.
! The function symbols light up in various ways to indicate
their status (deactivated, selected or activated).
Using the display
setting the temperature
When the appliance is switched on, the standard storage
temperatures are automatically set:
• +5°C for the refrigerator compartment
• -18°C for the freezer compartment.
The temperatures that may be set are the following:
• between +2°C and +8°C for the refrigerator
• between -18°C and -26°C for the freezer compartment
To set the temperature:
1. Press the MODE button until the value flashes on the
refrigerator compartment or freezer compartment display.
2. To increase the temperature, press the ADJUST/
SELECT+ button.
To decrease the temperature, press the ADJUST/SELECTbutton.
Each time the button is pressed, the value increases by 1°C.
3. Confirm the choice by pressing the MODE button within
ten seconds: the value will stop flashing: If the choice is not
confirmed, the temperature that had been set before the
operation will appear on the display.
Setting the date and time
The settings are in series and it is not possible to adjust the
date if the time has not been set before:
1. Press the MODE button repeatedly until the SET TIME
[+/-] appears on the scrolling text display.
2. To scroll forward one hour press the ADJUST/SELECT+
button. To scroll back one hour press the ADJUST/SELECTbutton.
3. Confirm the choice by pressing the MODE button within
ten seconds. If the choice is not confirmed, the time that
had been set before the operation will appear on the
Once the hours have been set, the minutes, days, months
and years can be set by following steps 1-3.
Setting the language
1. Press the MODE button repeatedly until the language
setting screen appears on the scrolling text display.
2. To scroll forward, press the ADJUST/SELECT + button.
To scroll back, press the ADJUST/SELECT - button.
3. Confirm the choice by pressing the MODE button within
ten seconds. If the choice is not confirmed, the language
that had been set before the operation will appear on the
! The ECO function reduces the possible adjustments: from
+4°C to +6°C for the refrigerator and from -18°C to -20°C
for the freezer.
! When the HOLIDAY function is enabled, temperature
! The first time that the appliance is switched on, the
language setting request screen appears automatically on
the display: follow the described procedure.
regulations cannot be made, but the appliance
automatically sets itself to the best setting for the situation:
+12°C for the refrigerator compartment (if enabled) and 18°C for the freezer compartment.
Switch off the sound and visual alarms
Function status
function activated (green symbol with blue inside
function selected (green symbol with red border
function deactivated (green symbol only on)
Activating and deactivating the SUPER COOL, ECO,
1. Press the MODE button until the desired function is
2. To activate, press the ADJUST/SELECT + button.
To deactivate, press the ADJUST/SELECT - button.
3. Confirm the choice by pressing the MODE button within
ten seconds. If the choice is not confirmed, the function
that had been set before the operation will appear on the
Once the operation is over, the red border goes off.
If the function was activated: green symbol with blue inside
on. If the function was deactivated: green symbol only on.
Press the RESET ALARM button: by pressing it once, the
sound alarms are switched off; by pressing it a second
time, the alarm messages are deleted from the scrolling
text on the display.
! The open door alarm is stopped by closing it (see
! If DEMO MODE appears on the display, the appliance is
in exhibition mode, that is, it does not cool despite the fact
that the display and the internal lamp are on. To exit this
mode, press the MODE, ADJUST/SELECT+ and ADJUST/
SELECT- buttons simultaneously for at least three seconds.
Start-up and use
Starting the appliance
Using the refrigerator to its full potential
! Before starting the appliance, follow the installation
• Adjust the temperature using the display.
instructions (see Installation).
! Before connecting the appliance, clean the
compartments and accessories well with lukewarm
water and bicarbonate of soda.
! The appliance comes with a motor protection control
system which makes the compressor start approximately
8 minutes after being switched on. The compressor also
starts each time the power supply is cut off whether
voluntarily or involuntarily (blackout).
Insert the plug into the electrical socket and, if OFF
appears on both indicator displays (refrigerator and
freezer), switch on the appliance by holding down the
ON/OFF button for at least two seconds:
- the refrigerator is set at a temperature of +5°C.
- the freezer is set at a temperature of -18°C.
To cool the two compartments more rapidly, activate the
SUPER COOL and SUPER FREEZE functions (see
A.I.R. SYSTEM (Advanteg Integrated Refrigeration)
It is recognizable due to the presence of the mechanism
on the top part of the refrigerator compartment (see
diagram). The A.I.R. System maintains a constant fridge
temperature to keep food fresher for longer and will
quickly restore the temperature to the correct level, even
if the door is opened frequently: the blown air (A) is
cooled when it comes into contact with the cold wall,
whereas the hotter air (B) is sucked up (see diagram).
• Activate the SUPER COOL function to lower the
temperature quickly. For example, when you place a
large number of new food items inside a fridge, the
internal temperature will rise slightly. The function
quickly cools the groceries by temporarily reducing the
temperature until it reaches the ideal level.
• Place only cold or lukewarm foods in the compartment,
not hot foods (see Precautions and tips).
• Remember that cooked foods do not last longer than
raw foods.
• Do not store liquids in open containers. They will
increase humidity in the refrigerator and cause
condensation to form.
Using the freezer to its full potential
• Adjust the temperature using the display.
• To freeze a lot of food, activate the SUPER FREEZE
function. The function is automatically disabled after
24 hours or once the optimal temperature has been
• Do not refreeze food that has been defrosted or that is
defrosting; this food must be eaten within 24 hours or
may be frozen again after it has been cooked.
• Fresh food that needs to be frozen must not come
into contact with food that has already been
defrosted. Fresh food must be packed in the top
FREEZER compartment where the temperature drops
below -18°C and guarantees rapid freezing.
• Do not place glass bottles which contain liquids, and
which are corked or hermetically sealed in the freezer
because they could break.
• The maximum quantity of food that may be frozen daily
is indicated on the plate containing the technical
properties located on the bottom left side of the
refrigerator compartment (for example: Kg/24h 4).
! Do not open the door during freezing.
! If there is a power cut or malfunction, do not open the
freezer door. This will help maintain the temperature
inside the freezer, ensuring that foods are conserved for
at least 9 -14 hours.
Maintenance and care
Switching the appliance off
During cleaning and maintenance it is necessary to
disconnect the appliance from the electricity supply:
1. hold the ON/OFF button down for more than two
seconds until OFF appears on both indicator displays
(refrigerator and freezer).
2. pull the plug out of the socket
! If this procedure is not followed, the alarm may sound.
This alarm does not indicate a malfunction. To restore
normal operation, it is sufficient to hold the ON/OFF
button down for more than two seconds. To disconnect
the appliance, follow points 1 and 2.
Cleaning the appliance
• The external and internal parts, as well as the rubber
seals may be cleaned using a sponge that has been
soaked in lukewarm water and bicarbonate of soda or
neutral soap. Do not use solvents, abrasive products,
bleach or ammonia.
• The removable accessories may be soaked in warm
water and soap or dishwashing liquid. Rinse and dry
them carefully.
• The back of the appliance may collect dust which can
be removed by delicately using the hose of a vacuum
cleaner set on medium power. The appliance must be
switched off and the plug must be pulled out before
cleaning the appliance.
Avoiding mould and unpleasant odours
• The appliance is manufactured with hygienic materials
which are odour free. In order to maintain an odour
free refrigerator and to prevent the formation of stains,
food must always be covered or sealed properly.
• If you want to switch the appliance off for an extended
period of time, clean the inside and leave the doors open.
WARNING: do not damage the refrigeration circuit.
Do not use mechanical devices or other tools to speed
up the defrosting process, unless they have been
recommended by the manufacturer.
How to Defrost the Refrigerator
This appliance defrosts
automatically and the
water is channeled to the
back toward the drain
installed for this purpose
(see diagram). Here, the
heat produced by the
compressor will make it
evaporate. The only thing you must do is to periodically
check and clean the hole of the drain, which is located
behind the vegetable crispers, so that the water drains
How to defrost the freezer compartment
- Remove the frost from time to time with the aid of the
special scraper provided (do not use knives or metal
- If the frost is more than 5 mm thick, then you must defrost
the freezer completely. Proceed as follows: one day before
enabling the SUPER FREEZE 24-hour;
it helps give the food a healthy extra "cold shock". After
24 hours, the freezing function is automatically disabled
but you can disable it yourself from the display. Turn the
appliance off by pressing the ON/OFF button for more
than two seconds. WARNING: this operation switches off
the whole appliance (including the fridge compartment).
Wrap all frozen foods in newspaper and place them either
in another refrigerator or in a cool place. Leave the door
open, so as to allow all the frost to melt completely, helping
it along with containers filled with lukewarm water.
The unit is provided with a
system which allows the defrost water to be collected
in a container to be placed
beneath the unit (see diagram).
Clean and dry thoroughly
before restarting the
appliance. Remember that
the motor will not start
immediately, but rather after
approximately 8 minutes.
Replacing the light bulb
To replace the light bulb in the refrigerator compartment,
pull out the plug from the electrical socket. Follow the
instructions below.
Access the light bulb (A) by unscrewing the fixing screw
(B) which is located at the back of the lampcover, as
shown (see diagram). Replace it with a similar light bulb,
the power of which should not exceed 15W.
Precautions and tips
! The appliance was designed and manufactured in
compliance with international safety standards. The
following warnings are provided for safety reasons and
must be read carefully.
This appliance complies with the following
Community Directives:
- 73/23/EEC of 19/02/73 (Low Voltage) and
subsequent amendments;
-89/336/EEC of 03.05.89 (Electromagnetic
Compatibility) and subsequent amendments;
- 2002/96/CE..
General safety
• The appliance was designed for domestic use inside the
home and is not intended for commercial or industrial
• Observe local environmental standards when
disposing packaging material for recycling purposes.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected separately
in order to optimise the recovery and recycling of the
materials they contain and reduce the impact on
human health and the environment. The crossed out
“wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the
appliance it must be separately collected.
Consumers should contact their local authority or
retailer for information concerning the correct disposal
of their old appliance.
• The appliance must be used to store and freeze food
products by adults only and according to the
instructions in this manual.
Respecting and conserving the environment
• The appliance must not be installed outdoors, even in
covered areas. It is extremely dangerous to leave the
appliance exposed to rain and storms.
• Install the appliance in a fresh and well-ventilated
room. Ensure that it is protected from direct sunlight
and do not place it near heat sources.
• Do not touch the appliance with bare feet or with wet or
moist hands and feet.
• Try to avoid keeping the door open for long periods or
opening the door too frequently in order to conserve
• Do not touch the internal cooling elements: this could
cause skin abrasions or frost/freezer burns.
• When unplugging the appliance always pull the plug
from the mains socket, do not pull on the cable.
• Before cleaning and maintenance, always switch off the
appliance and disconnect it from the electrical supply.
It is not sufficient to press the ON/OFF button on OFF
(appliance off) to eliminate all electrical contact.
• In the case of a malfunction, under no circumstances
should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may
cause injury or further malfunctioning of the appliance.
• Do not use devices or tools other than the special
scraper provided inside the compartments.
• Do not put ice cubes taken directly from the freezer into
your mouth.
• Do not fill the appliance with too much food:
cold air must circulate freely for food to be preserved
properly. If circulation is impeded, the compressor will
work continuously.
• Do not place hot food directly into the refrigerator. The
internal temperature will increase and force the
compressor to work harder and will consume more
• Defrost the appliance if ice forms (see Maintenance).
A thick layer of ice makes cold transference to food
products more difficult and results in increased
energy consumption.
• Regularly check the door seals and wipe clean to
ensure they are free of debris and to prevent cold air
from escaping (see Maintenance).
• Do not allow children to tamper with the controls or play
with the appliance. Under no circumstance should they
be allowed to sit on the bins or to hang from the door.
• Keep packaging material out of the reach of children! It
can become a choking or suffocation hazard.
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Possible causes / Solutions:
The display is completely switched
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The motor does not start.
• The appliance comes with a motor protection control (see Start-up and use).
The display is on but it is dim.
• Pull out and reverse the plug before putting it back in the socket.
a) The alarms goes off and the lamp
in the refrigerator compartment
a) The refrigerator door has remained open for more than two minutes
The buzzer stops when the door is closed or by pressing the RESET
ALARM button. or the correct switching-off procedure was not followed
(see Maintenance).
b) The alarm goes off and a message
appears on the scrolling text of the
b) The temperature of the freezer is too high.
The freezer will maintain a temperature of around 0°C so that the food
will not refreeze, allowing you to eat it within 24 hours or to freeze it
again after cooking them.
c) The alarm goes off and a message
appears on the scrolling text of the
c) The temperature of the freezer has reached a dangerous level. the food
must not be eaten. The freezer will reach a temperature of -18°C.
To switch off the buzzer, press the RESET ALARM button. Press again to
delete the message on the display and to restore normal operation.
The refrigerator and the freezer do
not cool well.
The food inside the refrigerator is
beginning to freeze.
• The temperature that has been set is too low (see Start-up and use).
The motor runs continuously.
• The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions
are active.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
The appliance makes a lot of noise.
• The appliance has not been installed on a level surface (see
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
Early ending of functions
• Electrical disturbance on the network or brief interruptions of the power supply
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The temperature that has been set is too high (see Start-up and use).
The refrigerator or the freezer have been over-filled.
Before calling for Assistance:
• Check if the malfunction can be solved on your own (see Troubleshooting).
• If the appliance is still not working and the problem persists despite having carried out all the checks, call
your nearest Service Centre.
serial number
• type of malfunction
• appliance model (Mod.)
• serial number (S/N)
This information can be found on the data plate
located on the bottom left side of the refrigerator
Mod. RG 2330
220 - 240 V-
50 Hz
150 W
Total 340
Compr. R 134 a
Test Pressure
P.S-I. LOW 140
Kompr. kg 0,090
Made in Italy 13918
W Fuse
S/N 704211801
Max 15 w
Poder de Cong
kg/24 h
Never use unauthorized technicians and never accept replacement parts that are not original
After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales
service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest white
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a
parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on hand with
help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover
plans to give you total peace of mind.
- Repair Protection Plan
FREE service repairs for a single Hotpoint appliance during the
of cover.
- Kitchen Cover
FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service
or visit our web-site at www.theservicecentre.co.uk and where necessary, we will arrange for an
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your
machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not for
commercial or trade use).
Has been properly connected to a suitable electrical supply voltage as stated on the appliance
rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our
own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
or visit: www.hotpoint.co.uk
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to
use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged
into a mains socket, and the door cannot be locked shut.
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in
both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB.
March 2005
Download PDF