eMate Service Source K

K

Service Source

eMate

eMate 300

K

Service Source

Basics

eMate

Basics Overview - 1

Overview

The eMate 300 is a portable computer that has the Newton operating system and a tablet similar to a Newton, plus a keyboard. Opening the lid turns eMate power on, and closing the lid shuts eMate power off. The lid angle is adjustable to get the best viewing position. With the eMate pen you can tap choices, write, or draw on the screen. The keyboard keys are similar to those found on other computers. A few special keys found along the top of the keyboard make some operations easier, such as scrolling, searching, and closing applications.

It is easy to access upgradeable components through a single back panel. Upgradeable components are the battery pack,

DRAM/Flash expansion connector, and system ROM connector. Fragile components are easily replaced, including the keyboard, display, tablet, and backlight assembly.

Basics f

Beaming and Faxing - 2

Beaming and Faxing

Infrared wireless transmission allows exchanging information with another eMate or Newton device, or connecting to a desktop computer. To do this, the infrared windows need to point directly at each other and should be less than one meter apart (closer in bright sunlight).

To send or receive a fax with the eMate, connect the eMate to a Newton-compatible fax modem or use a fax modem card.

See the Newton website for a list of compatible modems

(http://www.apple.com/emate).

Basics Printing - 3

Printing

The eMate can be connected directly to some Apple printers with a serial or printer cable plugged into the communications port on the side of the eMate. Plug the other end of the serial cable into one of these printers:

• StyleWriter I and II

• Personal LaserWriter LS

• Personal LaserWriter 300

• StyleWriter 1200

• Color StyleWriter 2200

• Color StyleWriter 2400

Note:

StyleWriter 4100/4500/6500 series printers are supported with the installation of StyleWriter drivers available on the Apple Software Updates: Other Newton

Updates: StyleWriter Drivers 3.0.

Basics Printing - 4

Any PostScript-based AppleTalk LaserWriter printer can be connected to the eMate with a LocalTalk connector. Plug a

LocalTalk box into the eMate and connect it to another

LocalTalk box. The second LocalTalk box can be on the network or plugged directly into the printer. To connect a printer that has a parallel (Centronics-type) interface, use the Newton Print Pack.

Basics Battery - 5

Battery

The eMate comes with a built-in Nickel Metal Hydride

(NiMH) battery that needs periodic recharging. The battery normally lasts 24 hours. Using the optional power adapter with the eMate automatically recharges the battery while the eMate is in use.

If the battery doesn’t last as long as it should, these activities may have shortened battery life:

• Setting the eMate to “Never sleep”

• Using backlighting for long periods

• Setting the eMate to receive beams automatically

• Using the communications port for faxing, mailing, and printing

Basics Resetting the eMate - 6

Resetting the eMate

If the eMate is working erratically, the simplest solution is to reset the operating system.

Soft Reset

Note:

A soft reset doesn’t erase any stored information in the eMate.

With a pointed instrument, press the Reset button on the bottom of the eMate for two seconds to do a “soft reset.” If the eMate didn’t reset, press the Reset button again for at least 15 seconds. If a soft reset doesn’t solve the problem, you may want to do a hard reset.

Basics Resetting the eMate - 7

Hard Reset

Caution:

A hard reset erases all data, third-party applications, and information in the eMate’s internal memory.

To do a “hard reset,” follow these steps:

1 Remove any PC cards or application cards inserted in the eMate.

2 Press and hold the Power key while momentarily pressing the Reset button on the bottom of the eMate.

3 Continue holding down the Power key until a message appears asking if you want to erase your data completely.

4 Tap Yes.

5 When another message appears telling you that all data will be erased, tap OK.

Basics Sharing Newton Information - 8

Sharing Newton Information

The eMate uses the Newton 2.1 operating system. This means the eMate can share information with a Newton that has the same operating system version. The eMate can also use

5-volt PC cards and storage cards from a Newton device having the same operating system.

Basics Freezing Software Packages - 9

Freezing Software Packages

Freezing packages is a technique used to isolate corrupt or incompatible software installed in memory. This process is similar to disabling extensions on Mac OS based computers.

1 Remove any inserted PC cards or application cards.

Perform a soft reset.

2 Press and hold the Power button on the keyboard as the unit is powering on.

3 When a message appears asking whether to activate packages, tap “No.”

4 One-at-a time, reactivate and test for corrupt packages by tapping their “frozen” icons. (To activate all frozen packages, perform a soft reset.)

5 Ensure you have a backup file of packages. Trash any corrupt packages, and restore from the backup file.

Basics

Front View

Pen Tray

Speaker

Volume Control

Contrast Control

Keyboard

O

Ï

Front View - 10

Power Key

Screen f

Headphone

Port

Card Slot

Card Eject

Button

Pen Holder

Basics

Rear View

Serial Cable Port

Rear View - 11

Charging

Status Light

Carrying Handle Infrared Window

¯

Newton

Interconnect

Port

Connection Ports

Sliding Cover

Power Adapter Port

Basics

Bottom View

Battery

Access

Cover

Reset Button

Bottom View - 12

Identification

Card Holder

Basics x

Modifier Keys

Keyboard

Special Keys

Ò x

Modifier Keys k

¬ k

Keyboard - 13

I

K

Service Source

Specifications

eMate

CPU

Specifications

Processor

ARM 710a processor running at 27 MHz

Processor - 1

RAM

ROM

Specifications Memory - 2

Memory

512K DRAM installed on the logic board

512K or 1 MB Flash installed on the logic board

Memory expansion connector allows addition of daughter card containing DRAM and FLASH.

8 MB

Expandable to 16 MB ROM and 16 MB Flash on ROM daughter card.

Specifications

Switches

Controls

Wake/sleep switch lid activated; wake key on keyboard

Backlight on/off switch on keyboard

Reset switch on back of unit

Controls - 3

Serial

Sound

Specifications

PC Card Slot

I/O Interfaces - 4

I/O Interfaces

GeoPort/LocalTalk port. Uses DIN9 interface connector. Software switching to Newton Interconnect.

External headphone jack (plugged-in headphones disable internal speaker)

One slot

PCMCIA type I/II/III

Ejection button

Specifications

Infrared

Power Adapter

I/O Interfaces

Point-to-point short range IR

115 kbps maximum data rate

1 m maximum range

Power adapter port

I/O Interfaces - 5

Keyboard

Speaker

Tablet

Specifications

I/O Devices

Built-in keyboard

One internal speaker

Non-glare finish

I/O Devices - 6

Specifications

Video Display

Backlight

Video

Black and white liquid crystal display

480 x 320 pixels

0.30 mm (85 dpi) dot pitch

16 levels of gray

Optimized for landscape orientation

Electro-luminescent backlight

Yellow-green color

Intended for momentary use in low-light conditions

Video - 7

Specifications

Main Battery Pack

Electrical

Four AA nickel-metal-hydride (NiMH) batteries

Up to 24 hours of use before recharging

Storage capacity: 5.76 W

Fast-charge time: 1 hr.

Recharge life: 500 cycles

LED charging status

Off when AC adapter not attached

Amber while AC adapter attached and charging

Green with AC adapter attached and charged

Electrical - 8

Specifications

Physical

Dimensions

Length

Width

Depth

Weight

289.6 mm

305.0 mm

53.3 mm

4.2 lb. (1.9 kg)

Physical - 9

Specifications

Environmental

Temperature

Operating

Storage

Relative Humidity

Operating Altitude

32° to 104° F (0° to 40° C)

-13° to 140° F (-25° to 60° C)

5% to 95% noncondensing

0 to 10,000 ft. (0 to 3,048 m)

Environmental - 10

K

Service Source

Troubleshooting

eMate

Troubleshooting General - 1

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure.

(Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.

For additional assistance, contact Apple Technical Support.

Troubleshooting

Backlight blinking after starting up

Symptom Charts/Startup - 2

Symptom Charts

Startup

1 Power up memory test failed. If expansion memory card installed, remove it and press reset button.

2 Remove battery, wait 30 seconds, reinstall battery, turn on computer.

3 Remove battery, remove and reseat ROM card, reinstall battery, turn on computer.

4 Replace logic board.

Troubleshooting eMate computer won’t power on

Symptom Charts/Startup - 3

Startup

1 Check LCD contrast and volume control and adjust to midrange.

2 Plug in AC adapter, and press reset button. Wait at least 30 seconds for boot up chime.

3 Remove adapter and battery; remove and reseat ROM card; reinstall battery; repeat step 2.

4 If expansion memory card installed, remove card and repeat step 2.

5 If boot up chime is heard and no image on screen, press backlight key. If light comes on, replace LCD.


Troubleshooting

Error message displayed: “Your eMate is missing important calibration information and should be returned to a service provider.”

System


2 Send logic board to repair center.

Symptom Charts/System - 4

Troubleshooting

Speaker doesn’t work

Symptom Charts/Audio - 5

Audio

1 Remove anything plugged into the headphone jack.

2 Check volume level using front slider control.

3 Perform a soft reset (refer to “Resetting the eMate” in the

Basics chapter). Wait; listen for startup chime.

4 Remove battery, wait 30 seconds, reinsert battery, turn on computer.

5 Replace speaker.


Troubleshooting

PCMCIA doesn’t work

Symptom Charts/PC Card Module (PCMCIA) - 6

PC Card Module (PCMCIA)

1 Remove and reseat PC card.


Basics chapter).



Troubleshooting

IR doesn’t work

Symptom Charts/Infrared Communication - 7

Infrared Communication


Basics chapter).



Troubleshooting

Keyboard doesn’t work

Symptom Charts/Keyboard - 8

Keyboard


Basics chapter).

2 Freeze packages (refer to “Freezing Software Packages” in the Basics chapter).

3 Perform a hard reset (refer to “Resetting the eMate” in the

Basics chapter).

4 Run keyboard diagnostics (optional).

5 Replace keyboard.


Troubleshooting

Tablet doesn’t work

Symptom Charts/Tablet - 9

Tablet

1 Verify correct application (for example, Notes) is being used.


Basics chapter).



5 Perform a hard reset (refer to “Resetting the eMate” in the

Basics chapter).

6 Run diagnostic tablet test (optional).

7 Reseat display/tablet flex cable on logic board and LCD sides.

8 Remove tablet, reseat tablet flex connector.

9 Replace tablet.


Troubleshooting

Backlight doesn’t work

Symptom Charts/Backlight - 10

Backlight

Note:

The backlit screen can be difficult to see in a well-lit environment. Verify backlight operation in a dimly lit room.


Basics chapter).


3 Replace backlight.


Troubleshooting

Battery won’t charge

Symptom Charts/Battery - 11

Battery


Basics chapter).

2 Remove and test battery.

3 Reinstall battery and let unit charge.

Note:

Although it can be used, a Newton 7-watt AC power adapter will charge the unit slower than a Newton 9-watt AC power adapter. Check the Technical Information Library for more information.

4 Run diagnostic battery test (optional).

5 If the eMate displays an error message that says the battery will not accept a charge, repeat steps 1 through 4.

Important:

A battery that has been idle in an eMate for a long period can require four to five iterations of these steps before it is fully charged. If after five iterations the eMate still fails to charge, go to step 6.

Troubleshooting

6 Replace battery.


Symptom Charts/Battery - 12

Troubleshooting

Serial port doesn’t work

Symptom Charts/Serial Port - 13

Serial Port

1 Test with Newton Interconnect Adapter.


Basics chapter).


4 Remove battery, wait 30 seconds, reinsert battery, power on computer.

5 If 9-pin connector works, but 26-pin connector doesn’t work, replace Newton Interconnect Adapter.

6 If 26-pin connector works, but 9-pin connector doesn't work, replace logic board.


Troubleshooting eMate Service Diagnostics/Serial Port - 14

eMate Service Diagnostics

The optional service diagnostic software comes on a PC card

(Apple part number 077-0153); it is designed to isolate the symptom to a replaceable module. Replaceable modules include:

• Logic board (included with Top Case Assembly, 661-1194).

• RAM and ROM expansion cards

• Display (Assembly)

• Keyboard

• Battery

Important:

Use the diagnostic PC card when the symptom’s cause cannot be identified using standard troubleshooting steps from the

Symptom Charts in this chapter.


To begin the service diagnostic routines, open the eMate lid to turn on the power and insert the diagnostic PC card. You’ll see a dialog box that you should ignore. Press the Reset button until you hear a beep. Immediately remove the diagnostic PC card. Follow instructions on the screen to tap the center of a small box.

Reset Button


You’ll see the Service Menu:

SERVICE MENU

EXIT

LOGIC BOARD TST

EX RAM CARD TST

ROM CARD TEST

LCD UNIT TEST

KEYBOARD TEST

BATTERY TEST

LOOP TEST

Troubleshooting eMate Service Diagnostics/Logic Board Test - 17

Logic Board Test

When you tap the Logic Board Test box, you’ll see these choices:

NON

DESTRUCTIVE

DESTRUCTIVE

WILL ERASE DATA

PERMANENTLY

ABORT

Caution:

Choosing the Destructive box allows testing the storage section, but erases all existing data.

Tapping Non Destructive or Destructive will start the test routine, and you’ll see messages flash on the screen telling what test is in progress.


When you see this message:

CLOSE AND OPEN LID WITHIN 20 SEC quickly close and open the eMate lid.

The next message that requires you to take action looks like this:

PUSH & RELEASE PCMCIA SWITCH WITHIN 20 S


Push the card eject button on the right side of the eMate. This ejects any PC card present in the slot. (There should be no PC card present, but if there was, do not reinsert it.)

O

Ï f

Card Slot

Card Eject

Button


The volume slider test displays this on the screen:

MOVE VOLUME SLIDER AND CHECK IF VOLUME SLIDER

INDICATOR ON SCREEN MOVES. TAP SCREEN TO EXIT.

Cursor


Move the volume slider and watch to see that the cursor moves from one end to the other end of the line displayed on the screen.

Tap the screen to leave the volume slider test, and you’ll see these boxes on the screen:

OK

NG

Tap OK if the volume slider test passed, or tap NG (No Good) if the test failed. If you tap OK, you’ll see another series of automated test messages flash on the screen. You’ll hear a series of beeps during the speaker test.


When a message indicates that the headphone test is in progress, plug in a headphone set to hear the test. f

Headphone

Port

O

Ï


If all tests passed, you’ll see this message:

LOGIC BOARD TEST PASSED — TAP SCREEN

Now tap the screen to return to the Service Menu.

Troubleshooting eMate Service Diagnostics/RAM Card Test - 24

RAM Card Test

When you tap the Ex RAM Card Test box, you’ll see these choices:

NON

DESTRUCTIVE

DESTRUCTIVE

WILL ERASE DATA

PERMANENTLY

ABORT

Caution:


Tapping Non Destructive or Destructive will start the test routine, and you’ll see messages flash on the screen telling what test is in progress.

If no RAM card has been installed, you’ll see the test failed message.

Troubleshooting eMate Service Diagnostics/ROM Card Test - 25

ROM Card Test

Tap the ROM Card Test box to initiate automatic testing. There is no interaction required for this test.

Troubleshooting eMate Service Diagnostics/LCD Unit Test - 26

LCD Unit Test

When you tap the LCD Unit Test box on the Service Menu, you’ll get the message:

TAP SCREEN FOR EACH PATTERN

Each time you tap the screen, a new screen pattern fills the display. The first four patterns have very subtle changes, and may be barely perceptible. Be sure to do this test where the lighting is optimum for viewing the eMate display. You’ll tap the screen a total of seven times before getting the OK and NG boxes at the bottom of the screen.


If you tap the OK box, the tablet test starts. Follow the instructions in the next message.

TABLET TEST — TAP AND DRAG PEN ON SCREEN.

WHEN PEN IS NOT MOVING CHECK IF IT IS IN BOX.

UPON TEST COMPLETION HIT ANY KEY TO EXIT.

A small box should follow your pen as you drag the pen on the screen. If you hold the pen still in one spot on the screen, the point of the pen should rest within the box. Press any key to exit. If the tablet test passed, tap the OK box when the OK and NG boxes appear at the bottom of the screen. This will cause the backlight to come on, and you’ll see this message:

TAP SCREEN TO TURN OFF


Tap the screen to see the next message:

LCD UNIT TEST PASSED — TAP SCREEN

Tap the screen to return to the Service Menu.

Troubleshooting eMate Service Diagnostics/Keyboard Test - 29

Keyboard Test

Tap the Keyboard Test box on the Service Menu. You’ll see this message:

WAITING FOR CLOSEBOX

The Closebox key is found in the upper left corner of the keyboard.

You can press each key when it’s requested, but a much faster way to test all the keys is to run your finger over the keys from left to right, top to bottom. If you don’t press a key within 10 seconds, you’ll see a message saying the test failed.

Troubleshooting eMate Service Diagnostics/Keyboard Test - 30

To start, place a finger on the Closebox key, and drag across all keys in the top row so that each key is briefly pressed down.

Continue this process for each row, moving down one row at a time and always starting from the extreme left side. When all six rows of keys have been pressed, you’ll get the pass or fail message. Tap the screen to return to the Service Menu.

Troubleshooting eMate Service Diagnostics/Battery Test - 31

Battery Test

The battery test only works if a battery is installed and the eMate power adapter is plugged in.

Charging

Status Light

¯

Power Adapter Port

Troubleshooting eMate Service Diagnostics/Battery Test - 32

Tap the Battery Test box to see this message:

BATTERY CHARGE TEST — OK IF LED IS AMBER

In a few seconds, the message disappears and you’ll see the OK and

NG boxes. Look at the charging status light on the back of the eMate. If the light is amber, the battery test passed and you should tap the OK box. If the light is not amber, the battery would not charge, the battery test failed, and you should tap the NG box.

Troubleshooting

NON

DESTRUCTIVE eMate Service Diagnostics/Loop Test - 33

Loop Test

The loop test runs all automatic tests and ignores all tests requiring interaction. Tap the Loop Test box on the Service Menu.

You’ll see these choices:

DESTRUCTIVE

WILL ERASE DATA

PERMANENTLY

ABORT

Caution:


Tapping Non-Destructive or Destructive displays the Loop Test

Menu.

Troubleshooting eMate Service Diagnostics/Loop Test - 34

Here’s the default Loop Test Menu:

EXIT RUN

TIME

00:00:00:00 LOGIC BOARD

X

ELPSE

00:00:00:00 RAM CARD TEST

LOOPS

0 ROM CARD TEST

COUNT

0

OK

0

NG

0

If you tap the Run box when the default screen is displayed, the logic board test will run once.


Set Loop Test Time

To set an amount of time for the test(s) to run, tap inside the box to the right of TIME to see the Numeric Entry Menu:

Hours

Minutes

Days

00:00:00:00 Seconds

Cancel

Entry

1

4

7

DEL

2

5

8

0

QUIT

3

6

9

ENT

Enter

Time

Return to Loop Test Menu


The time displayed in the top box of the Numeric Entry Menu indicates Days:Hours:Minutes:Seconds. For an example, tap the number 2 three times. Two minutes and 22 seconds appear in the top box.

1

4

7

DEL

00:00:02:22

2

5

8

0

QUIT ENT

3

6

9


Tap the ENT box to enter this amount of time and see the Loop Test

Menu again.

EXIT

TIME

ELPSE

LOOPS

COUNT

OK

NG

00:00:02:22

00:00:00:00

0

0

0

0

RUN

LOGIC BOARD

RAM CARD TEST

ROM CARD TEST

X


To continue an example test, tap inside the RUN box at the top of the screen. When the testing is complete, the Loop Test Menu displays the results.

EXIT RUN

TIME

ELPSE

LOOPS

COUNT

OK

NG

00:00:02:22

00:00:02:23

0

6

6

0

LOGIC BOARD

RAM CARD TEST

ROM CARD TEST

OK


The result shown to the right of COUNT is the number of loops completed. The result to the right of OK is the number of tests passed. The result to the right of NG is the number of tests failed.


Set Loop Number

Now, enter the number of loops to execute for all three tests on the

Loop Test Menu. Tap inside the boxes to the right of RAM and ROM, and then tap in the number box to the right of LOOPS.

EXIT RUN

TIME

ELPSE

LOOPS

COUNT

OK

NG

00:00:00:00

00:00:00:00

0

0

0

0

LOGIC BOARD

RAM CARD TEST

ROM CARD TEST

X

X

X


In the Numeric Entry Menu, tap the number 6 and then tap inside the ENT box.

1

4

7

DEL

2

5

8

0

QUIT ENT

3

6

9


Back in the Loop Test Menu, tap inside the RUN box.

EXIT

TIME

ELPSE

LOOPS

COUNT

OK

NG

00:00:00:00

00:00:00:00

6

0

0

0

RUN

LOGIC BOARD

RAM CARD TEST

ROM CARD TEST

X

X

X


Here’s an example of what the Loop Test Menu in result mode might look like after running six loops.

EXIT

TIME

ELPSE

LOOPS

COUNT

OK

NG

00:00:00:00

00:00:02:44

6

6

12

6

RUN

LOGIC BOARD

RAM CARD TEST

ROM CARD TEST

OK

NG

OK


Interrupting the Loop Cycle

At the beginning of each loop test cycle, the Loop Test Menu is briefly displayed. At the top of the Loop Test Menu there are two buttons marked EXIT and RUN. To interrupt the looping cycle, tap

EXIT. A STOP and CONTINUE button appear at the bottom of the screen. Tap STOP to end the loop test completely. Tap CONTINUE to cancel the interruption and resume the loop test.

Note:

If you want another loop test after tapping STOP, tap RUN to reset all test results. Enter a new time or number of loops.

Troubleshooting eMate Service Diagnostics/Test Result Messages - 45

Test Result Messages

Here’s a table of possible messages displayed at the end of tests.

Test Name

Logic Board

RAM Card

ROM Card

LCD Unit

Keyboard

Battery

Error Message Pass Message

Logic Board Test Failed! Logic Board Test Passed - Tap Screen.

Expansion RAM Card

Test Failed!

Expansion RAM Card Test

Passed - Tap Screen.

Expansion ROM Card

Test Failed!

LCD Unit Test Failed!

Keyboard Test Failed!

Battery Test Failed!

Expansion ROM Card Test

Passed - Tap Screen

LCD Unit Test Passed - Tap Screen.

Keyboard Test Passed - Tap Screen.

Battery Test Passed - Tap Screen.

After one of these messages appears in the middle of the screen, tap the screen to return to the Service Menu.

Troubleshooting eMate Service Diagnostics/Quitting Service Diagnostics - 46

Quitting Service Diagnostics

Important:

Be sure there are no PC cards inserted in the PC card slot.

To leave the Service Diagnostics program, press the Reset button, hold the button several seconds after you hear a beep, and wait until the diagnostic screen disappears and the eMate screen is blank. Wait briefly for the Newton operating system to launch.

The operating system will launch twice before the eMate is ready for normal use.

K

Service Source

Take Apart

eMate

Take Apart

Access Door

Access Door - 1

Access Door

Before you begin, unplug the power adapter and turn off the power using the keyboard Power key.

Caution:

The eMate contains components that are susceptible to ESD damage.

To prevent damage, wear a grounding wriststrap.

Review the ESD precautions in Bulletins/Safety.

Take Apart

Access Door T-8 Screws

Access Door - 2

1 With the display lid closed, turn over the eMate and use a T-8 torx driver to remove the two screws from the access door.

Take Apart

Access Door

Bottom Case

Access Door - 3

2 Tilt up the access door to remove it from the bottom case.

Take Apart

Battery

Battery - 4

Battery

Before you begin, remove the access door.

Caution:




Take Apart

J11

Battery - 5

1 Lift up the battery and battery sleeve from the bottom case.

2 Disconnect battery connector J11.

Bottom Case

Take Apart

Battery Sleeve

Battery

Battery - 6

3 Slide the battery out of the battery sleeve.

Take Apart

J11

Battery - 7

Replacement Note:

Reinstall the battery and battery sleeve so that the battery connector wires to connector J11 are not pinched or strained.

Take Apart

ROM Card

ROM Card - 8

ROM Card

Before you begin, remove the following:

• Access door

• Battery

Caution:




Take Apart

ROM Card

Locking Clips

ROM Card - 9

1 Push outward on the metal locking clips so the ROM card tilts up.

2 Remove the ROM card from the bottom case.

Take Apart

Display

Display Assembly - 10

Display Assembly


• Access door

• Battery

• ROM card

Caution:




Caution:

eMate cables are fragile and easily torn or

Take Apart

Screw Plugs

Display Assembly - 11 damaged. Handle all cables with care.

1 Position the display so it lies completely flat and fully open.

2 Using a flat-blade jeweler’s screwdriver, pry out the four rubber screw plugs at the corners of the display.


Reinstall the screw plugs so the cupped surface covers the screw and the smooth surface is outside.

Take Apart Display Assembly - 12

3 Remove the four T-8 torx screws from the corners of the display.

T-8 Screw

Take Apart

Bezel


4 Grasp the lower edge of the display bezel, and pull it up and off to release the holding tabs.

Take Apart

Screw


5 Using a Phillips #0 jeweler’s screwdriver, remove the two screws and washers from the top corners of the display.

6 Disconnect the backlight connector at the left side of the display.

Screw

Take Apart Display Assembly - 15

7 At the bottom right corner hinge, use a

Phillips #0 jeweler’s screwdriver to remove the bottom screw and washer.

Screw

Take Apart

Display

Keyboard


8 Gently tilt up the display and rest it face-down on the keyboard.

Take Apart

Locking Clip

LJ6

Locking Clip


9 Locate the ribbon cable at connector LJ6.

10

Caution:

Do not use pliers or a screwdriver to remove the ribbon cable: this could damage the traces on the cable.

Move the two locking clips forward to release the ribbon cable.

Take Apart

Display


11

Caution:

Pick up the display by its edges; avoid touching its delicate components.

Lift the display off the keyboard.

Take Apart

Backlight

Backlight - 19

Backlight


• Access door

• Battery

• ROM card

• Display

Caution:




Take Apart

Backlight

Tab

Display

Backlight - 20

1 Press the tab on the display assembly to access the edge of the backlight.

Take Apart

Backlight

Backlight - 21

2 Using your fingers or a needlenose pliers, grasp the backlight’s clear plastic edge and slide the backlight out of the display assembly.

Display

Take Apart Backlight - 22

Caution:

Be careful not to bend or damage the backlight.

Backlight

Take Apart

Top Cover

Top Cover - 23

Top Cover


• Access door

• Battery

• ROM card

• Display

Caution:




Take Apart

(~90 Degrees)

Top Cover - 24

Caution:

eMate cables are fragile and easily torn or damaged. Handle all cables with care.

1 Position the top cover so it is open and positioned at an angle of about 90-

110 degrees to the keyboard.

Caution:

Do not lower the cover to less than 90 degrees during this procedure or the lid switch could be damaged.

Take Apart

Backlight

Wires

Routing

Channel

Routing

Channel

Top Cover - 25

2 Route the backlight connector wires out of the routing channels.

Take Apart

Hinge

Screws

Top Cover

Screw

Hinge

Top Cover - 26

3 Using a Phillips #0 jeweler’s screwdriver, remove the three screws at the bottom hinges.

4 Without moving the hinges, separate the top cover from the top case.

Top Case

Take Apart

Latch

Latch - 27

Latch


• Access door

• Battery

• ROM card

• Display

• Top cover

Caution:




Take Apart

Latch

Latch - 28

1 Split the prongs apart so they clear the edges of the bezel channel.

2 Slide the latch and spring off the top cover bezel.

Prong Prong

Take Apart

Keyboard

Keyboard - 29

Keyboard

Before you begin, unplug the power adapter and turn off the power.

Caution:




Caution:

eMate cables are fragile and easily torn or damaged. Handle all cables with care.

Take Apart

Screwdriver

Keyboard - 30

1 Use a flat-blade jeweler’s screwdriver to pry up the keyboard in three places indicated in the graphic.

Take Apart Keyboard - 31

2 Tilt the keyboard up.

Caution:

Handle the keyboard carefully in the next step to avoid tearing cables connected between the keyboard and the logic board.

3 With the ribbon cables still attached, gently place the keyboard in front of the bottom case.


4

Caution:

Do not use pliers or a screwdriver to remove the ribbon cables: this could damage the traces on the cables.

Pull on the locking clips of the two ribbon cables to release the cables from their connectors.



Before replacing the keyboard, make sure the ribbon cables are securely connected and folded. Tilt the keyboard so the top is secured first, then use a flat-blade jeweler’s screwdriver to press the bottom of the keyboard until it snaps into place. (Refer to the graphic in step 1 for the three places to press.)

Take Apart

Bottom Case

Bottom Case - 34

Bottom Case


• Access door

• Battery

• ROM card

• Display

• Top cover

• Keyboard

Caution:




Take Apart

Screw Plug

Screw Plug

Screw Plug

Bottom Case - 35

1 Remove the four round corner screw plugs and the oval handle screw plug from the bottom case.


Reinstall the screw plugs so the cupped surface covers the screw and the smooth surface is outside.

Screw Plug

Screw Plug

Take Apart

Screw

Bottom Case - 36

2 Using a T-10 torx driver, remove the five torx screws.

Take Apart

Handle

Bottom Case

Bottom Case - 37

3 Starting with the handle, pull apart the bottom case from the top case.

Top Case

Take Apart

Notch

Top Case

Rubber Handle

IR Lens

Bottom Case - 38


Place the rubber handle on the top case so the notch faces up.

Fit the IR lens into the top case. Hook the front of the bottom case first, then secure the bottom case onto the top case by pressing and rolling the sides.

K

Service Source

Upgrades

eMate

Upgrades RAM - 1

RAM

Before you begin, remove the access cover.

Caution:




Upgrades RAM - 2

Note:

RAM cards are not available from Apple.They can be purchased from third-party vendors.

1 Insert the RAM card connector into the RAM card slot at about a 30 degree angle.

Upgrades RAM - 3

2 Push outward on the metal locking clips.

3 Press the RAM card down to the locking clips.

4 Release the locking clips so that they engage each side of the RAM card.

K

Service Source

Exploded View

eMate

Exploded View

Top Case Assembly includes Logic Board

661-1194

Battery

922-2938

Battery

Sleeve

922-2675

1

Top Cover, Display

922-2940

Backlight

Electroluminescent

922-2681

Bezel, Display

922-2939

Stylus (Pen)

922-2682

Access Door

922-2674

Keyboard

922-2398

ROM Card

661-1195

Bottom Case Assembly

922-2941

Liquid

Crystal

Display

(LCD)

661-1193

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