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- DCT6412 DUAL-TUNER DVR AND HD SET-TOP - MICROSOFT FOUNDATION
- User manual
Motorola A22 Cable Box User Manual 71 Pages
Motorola A22 Cable Box User Manual
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A23/A22
User’s Reference Manual
1
Table of Contents
5
Welcome
14
14
15
16
11
11
11
13
9
10
7
9
6
Digital Cable Box (Set-Top Box)
6
6
Motorola DCT6412
Recording Capacity
The DCT6412 Front Panel
The DCT6412 Back Panel
Important Safety Instructions
Motorola DCT6208
Recording Capacity
The DCT6208 Front Panel
The DCT6208 Back Panel
Important Safety Instructions
Motorola DCT2500
The DCT2500 Front Panel
The DCT2500 Back Panel
Important Safety Instructions
17
17
Motorola DCT2000
The DCT2000 Front Panel
19
Important Safety Instructions
21
Basic i-Guide Navigation Tips
23
24
24
24
24
21
Remote Control Features
21
Your Access to Digital Cable
21
21
21
21
Quick Menu
Main Menu
Picture in Guide
On-Screen Program Guide
23
Search Categories and Listings
Listings by Time
Navigating Listings
Listings By Channel
A-Z Title Search
Adult Programming
1
2
25
Program Information
26
Action Icons
27
Reminders
27
27
Setting Reminders
Reminder Options
28
Smart Channel Surfing (Flip & Mini Guide)
28
28
Flip
Mini Guide (Browse)
29
Digital Music
30
Local Weather
30
Messages
31
Parental Locks and Purchase PINS
31
31
PINS Setup
Parental Locks Setup
32
32
View Locked Programs
Bypass or Clear Locks
32 Restore Locks
33
Favorites
34
Setup
34
34
Guide Setup
Cable Box Setup
35
35
Audio Setup
Screen Position Setup
35
36
Digital Pay-Per-View (PPV) (Optional Feature)
36
37
Text Language Setup
Ordering Pay-Per-View
Ordering Pay-Per-View By Phone
37
37
Ordering Pay-Per-View Packages
Canceling a Pay-Per-View Order
38 Pay-Per-View Notices
39
On Demand (OND) (Optional Feature)
39 Accessing On Demand
45
46
46
46
44
45
45
45
44
44
44
44
39
40
Ordering On Demand Programs
Watching On Demand Programs
41
42
On Demand Packages
HDTV (Optional Feature)
43
Digital Video Recording (DVR) – Dual Tuner (Optional Feature)
43
43
Control Live TV
Playback Controls
Using the Remote Control Arrow Buttons
Status Bar
Pause
Rewind
Fast Forward
Slow Motion
Instant Replay
Return to Live TV
Swap Between Two Programs
Your Personal Video Library
Building Your Library - Recording Programs
One-Touch Record
47
47
47
48
46
46
47
47
Record Interactively from Program Information
Manually Schedule A Recording
Record Two Programs at Once
While Watching a Show
From the Guide
Record A Series
Managing Scheduling Conflicts
Modify the Series Priority List
48
49
50
50
View Your List of Scheduled Recordings
Modifying Recording Options
Recording Notices
View Programs Stored In Your Personal Video Library
51
52
Managing Your Personal Video Library
Digital Video Recording (DVR) – Single Tuner (Optional Feature)
52 Control Live TV
3
4
55
55
55
56
54
54
54
55
53
54
54
54
52
53
53
53
Playback Controls
Using the Remote Control Arrow Buttons
Pause
Rewind
Fast Forward
Slow Motion
Instant Replay
Return to Live TV
Your Personal Video Library
Building Your Library - Recording Programs
One-Touch Record
Record Interactively from Program Information
Manually Schedule A Recording
Managing Scheduling Conflicts
View Your List of Scheduled Recordings
Modifying Recording Options
66
67
67
62
63
64
65
59
59
Recording Notices
View Programs Stored In Your Personal Video Library
60
61
Frequently Asked Questions
61
62
Managing Your Personal Video Library
Interactive Program Guide
On Demand (Optional Feature)
DVR and Digital Services
Dual Tuner DVR and Digital Services
Dual Tuner DVR Recording and Playback of Recorded Programs
Single Tuner DVR Recording and Playback of Recorded Programs
Managing Your Recordings
Controlling Live TV
Troubleshooting
Welcome to
i-Guide
™
.
Introducing the all new interactive program guide from
TV Guide
.
i-Guide
TM
is intuitive, intelligent, and inspiring. It unlocks a world of greater choice, convenience and control as you watch television.
With
Digital Cable
, you have more programming choices than ever before. And with
i-Guide
, you can effortlessly find the television entertainment you want to see.
i-Guide
puts you in control, all at the touch of a button.
i-Guide
displays 90 minutes of program listings. Best of all, it’s so easy to use, you won’t need a degree in computer science to find out what’s on.
i-Guide’s Quick Menu
allows you to move easily to the programming and information you want. In no time, you’ll be able to
Set Reminders
,
Favorites
,
Parental Locks
, and use our
Mini Guide
to find out what’s next, while you continue to enjoy great TV.
With
i-Guide
, the world of television is at your fingertips.
Use this Reference Guide to get started enjoying your Digital Cable…
5
Digital Cable Box
(Set-Top Box)
Motorola DCT6412
6
Welcome and congratulations on receiving a Motorola DCT6400 Series High Definition Dual Tuner DVR Cable
Receiver, one of the most advanced interactive digital cable receivers available today. With the DCT, Motorola has merged the extraordinary features of digital cable - the seemingly endless programming options, interactive program guides, On Demand Video (OND), and commercial free, CD quality music - with the flexibility of a dual tuner digital video recorder (DVR) and the incredible picture quality and sound of High Definition TV (HDTV).
The DCT includes an “Entertainment Package” that enables a direct digital connection to consumer audio and video devices through 1394-DTV and DVI interfaces. The DCT is fully equipped with a factory installed hard drive for hours of DVR functionality, which includes the capability of recording High Definition (HD) programs and watch and record functionality.
This User Guide introduces you to the basic features of the DCT. Please take a few moments to read through this User Guide as the diagrams, guide features and Question & Answer section will help you make the most of your home entertainment experience.
Recording Capacity
The recording capacity on the
DVR
depends on the video format of the programming you wish to record. Here are some guidelines for determining recording capacity:
• Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78, but may vary depending on your cable system. Recording capacity is between 30 to 37 hours.
• Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and above, but vary depending on your cable system. Recording capacity is between 75 to 90 hours.
• High Definition TV Shows (HDTV) – Shows that are broadcast in HD may be recorded in the same format, provided your
DVR
is connected to a High Definition Television. Recording capacity is between 12 to 20 hours.
Motorola and TV Guide cannot guarantee the exact amount of programming that each subscriber will be able to record. The approximate time depends on the programming type.
The DCT6412 Front Panel
The DCT6412 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, record, and watch using dual tuner functionality and purchase
On Demand
(
OND
) and
Pay-Per-View
events.
1
4
5
6
2
3
7
8
9
10
Key
LED
CURSOR
MENU
POWER
INFO
A/B TV
SELECT
GUIDE
CHANNEL +
CHANNEL -
SMART CARD SLOT
Description
Displays the channel number or time of day.
There are four indicator lights on the LED screen:
• MSGS - the DCT6412 has received
Messages
for you to read
• ON - the DCT6412 is powered on
• REMOTE - the remote control is in use
• Red Record Indicator
Moves the cursor around the program guide and menu screens.
Displays the
Main Menu
.
Turns the device on or off.
Displays the current channel and program information.
Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)
Selects menu options,
On Demand
programming,
Pay-Per-View
events or programs from the program guide.
Displays the program guide.
Changes the channels by moving up or down.
Not currently enabled – intended for future use.
There are also inputs for a Universal Serial Bus (USB) and audio/video jacks. These inputs are for future applications under development and are not enabled on this unit.
The DCT6412 Back Panel
The rear panel of the DCT6412 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.
7
8
1
2
3
4
Key
CABLE IN
ETHERNET
AUDIO IN R
AUDIO IN L
SPDIF
5
11
12
13
14
8
9
10
6
7
VIDEO IN
VIDEO OUT
OUTLET
IR
USB
DVI-D
AUDIO OUT R
AUDIO OUT L
Y Pb Pr
TV PASS CARD
S-VIDEO
OPTICAL
SPDIF
15
16
IEEE 1394
POWER INLET
Description
The CABLE IN connector receives the incoming signal from your cable service provider.
Not currently enabled - intended for future use.
These connectors are used to connect a DCT6412 between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current
DCT6412 release, the audio from the peripheral device will pass through the
DCT6412 when it is turned off.
The orange coaxial SPDIF connector is a digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT6412 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)
The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.
This AC outlet may be used to plug your TV into the DCT6412 as a convenient additional outlet.
This connector enables the DCT6412 to control a VCR while recording a selected program. Not all electronic program guides support this feature.
Not currently enabled - intended for future use.
Digital Video Interface. To connect High Definition monitor or High
Definition television.
The RCA phono-type connectors are used to deliver audio to a stereo receiver.
These connectors are used to deliver component video to an HD-ready TV or monitor.
For future use.
This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.
The OPTICAL SPDIF connector is an optical digital output connection that carries Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT6412 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
Firewall Digital Interface. To connect High Definition monitor or High
Definition television.
For the female end of the supplied power cord.
Important Safety Instructions
Please refer to the Motorola DCT6412 User Guide for complete safety and operating instructions. The Motorola DCT6412 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.
• Position the DCT6412 with at least 2 inches of space above and on all sides.
• Do not block the slots and openings in the DCT6412.
• Do not place anything on top of the DCT6412.
• Do not position the DCT6412 in an enclosed space that would restrict airflow around the unit.
• Do not position the DCT6412 near any external heat source that could raise the temperature around the unit.
9
10
Digital Cable Box
(Set-Top Box)
Motorola DCT6208
Your
DVR
service features the Motorola DCT6208 with built in
DVR
(
Digital Video Recorder
) which gives you total control over what you watch and when you watch it. Your
DVR
allows you to store and access TV programs
— functioning like a VCR, but without videotape. With your
DVR
you can also pause live TV and record shows through
i-Guide
, across multiple channels and time slots.
Recording Capacity
The recording capacity on the
DVR
depends on the video format of the programming you wish to record. Here are some guidelines for determining recording capacity:
• Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78, but may vary depending on your cable system. Recording capacity is up to 25 hours.
• Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and above, but vary depending on your cable system. Recording capacity is between 30 and 60 hours.
• High Definition TV Shows (HDTV) – Shows that are broadcast in HD may be recorded in the same format, provided your
DVR
is connected to a High Definition Television. Recording capacity is up to
10 hours.
The DCT6208 Front Panel
The DCT6208 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase
On Demand
(
OND
) and
Pay-Per-View
events.
1
4
5
6
2
3
7
8
9
10
Key
LED
CURSOR
MENU
POWER
INFO
A/B
SELECT
GUIDE
CHANNEL +
CHANNEL -
SMART CARD SLOT
Description
Displays the channel number or time of day.
There are four indicator lights on the LED screen:
• MSGS - the DCT6208 has received
Messages
for you to read
• A/B - the RF bypass is active
• ON - the DCT6208 is powered on
• REMOTE - the remote control is in use
Moves the cursor around the program guide and menu screens.
Displays the
Main Menu
.
Turns the device on or off.
Displays the current channel and program information.
Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)
Selects menu options,
On Demand
programming,
Pay-Per-View
events or programs from the program guide.
Displays the program guide.
Changes the channels by moving up or down.
Not currently enabled – intended for future use.
There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.
The DCT6208 Back Panel
The rear panel of the DCT6208 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.
11
1
2
3
4
Key
TO TV/VCR
CABLE IN
ETHERNET
AUDIO IN R
AUDIO IN L
5 SPDIF
6
7
8
9
10
11
12
VIDEO IN
VIDEO OUT
OUTLET
IR
USB
DVI-D
AUDIO OUT R
AUDIO OUT L
Y Pb Pr
13
14
15
TV PASS CARD
S-VIDEO
OPTICAL
SPDIF
16
12
17
IEEE 1394
POWER INLET
Description
This coaxial output connector is used to connect the DCT6208 to a TV or VCR operating on channel 3 or 4.
The CABLE IN connector receives the incoming signal from your cable service provider.
Not currently enabled - intended for future use.
These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current
DCT6208 release, the audio from the peripheral device will pass through the
DCT6208 when it is turned off.
The orange coaxial SPDIF connector is a digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)
The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.
This AC outlet may be used to plug your TV into the DCT6208 as a convenient additional outlet.
This connector enables the DCT6208 to control a VCR while recording a selected program. Not all electronic program guides support this feature.
Not currently enabled - intended for future use.
Digital Video Interface. To connect High Definition monitor or High
Definition television.
The RCA phono-type connectors are used to deliver audio to a stereo receiver.
These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.
For future use.
This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.
The OPTICAL SPDIF connector is an optical digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
Firewall Digital Interface. To connect High Definition monitor or High
Definition television.
For the female end of the supplied power cord.
Important Safety Instructions
Please refer to the Motorola DCT6208 User Guide for complete safety and operating instructions. The Motorola DCT6208 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.
• Position the DCT6208 with at least 2 inches of space above and on all sides.
• Do not block the slots and openings in the DCT6208.
• Do not place anything on top of the DCT6208.
• Do not position the DCT6208 in an enclosed space that would restrict airflow around the unit.
• Do not position the DCT6208 near any external heat source that could raise the temperature around the unit.
13
Motorola DCT2500
14
The Motorola DCT2500 set-top, the next generation of the successful DCT2000 platform, adds increased memory, more processing power, and better graphics capabilities. All of which enables the DCT2500 to support additional interactive applications, guide enhancements, increased performance and true “watch and surf” capabilities while viewing the IPG.
1
4
5
6
2
3
7
8
9
The DCT2500 Front Panel
The DCT2500 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase
On Demand
(
OND
) and
Pay-Per-View
events.
10
Key
LED
CURSOR
MENU
POWER
INFO
A/B
SELECT
GUIDE
CHANNEL +
CHANNEL -
SMART CARD SLOT
Description
Displays the channel number or time of day.
There are four indicator lights on the LED screen:
• MSGS - the DCT2500 has received
Messages
for you to read
• A/B - the RF bypass is active
• ON - the DCT2500 is powered on
• REMOTE - the remote control is in use
Moves the cursor around the program guide and menu screens.
Displays the
Main Menu
.
Turns the device on or off.
Displays the current channel and program information.
Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)
Selects menu options,
On Demand
programming,
Pay-Per-View
events or programs from the program guide.
Displays the program guide.
Changes the channels by moving up or down.
Not currently enabled – intended for future use.
There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.
The DCT2500 Back Panel
The rear panel of the DCT2500 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.
Key Description
1 TO TV/VCR
2
3
4
5
6
7
8
9
10
11
12
CABLE IN
ETHERNET
AUDIO IN R
AUDIO IN L
SPDIF
VIDEO IN
VIDEO OUT
OUTLET
IR
USB
DVI-D
AUDIO OUT R
AUDIO OUT L
Y Pb Pr
This coaxial output connector is used to connect the DCT6208 to a TV or VCR operating on channel 3 or 4.
The CABLE IN connector receives the incoming signal from your cable service provider.
Not currently enabled - intended for future use.
These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current
DCT2500 release, the audio from the peripheral device will pass through the
DCT2500 when it is turned off.
The orange coaxial SPDIF connector is a digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT2500 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)
The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.
This AC outlet may be used to plug your TV into the DCT2500 as a convenient additional outlet.
This connector enables the DCT2500 to control a VCR while recording a selected program. Not all electronic program guides support this feature.
Not currently enabled - intended for future use.
Digital Video Interface. To connect High Definition monitor or High
Definition television.
The RCA phono-type connectors are used to deliver audio to a stereo receiver.
13
14
15
16
17
TV PASS CARD
S-VIDEO
OPTICAL
SPDIF
IEEE 1394
POWER INLET
These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.
For future use.
This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.
The OPTICAL SPDIF connector is an optical digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT2500 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
Firewall Digital Interface. To connect High Definition monitor or High
Definition television.
For the female end of the supplied power cord.
15
16
Important Safety Instructions
Please refer to the Motorola DCT2500 User Guide for complete safety and operating instructions. The Motorola
DCT2500 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.
• Position the DCT2500 with at least 2 inches of space above and on all sides.
• Do not block the slots and openings in the DCT2500.
• Do not place anything on top of the DCT2500.
• Do not position the DCT2500 in an enclosed space that would restrict airflow around the unit.
• Do not position the DCT2500 near any external heat source that could raise the temperature around the unit.
Motorola DCT2000
4
5
6
2
3
The Motorola DCT2000 set-top platform, the world's most widely deployed digital set-top, offers the capability of supporting multiple interactive services including Interactive Program Guides (IPG),
On Demand
(
OND
), Internet access, e-mail, e-commerce, chat rooms, and impulse
Pay-Per-View
.
The DCT2000 Front Panel
The DCT2000 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase
On Demand
(
OND
) and
Pay-Per-View
events.
1
Key
LED
7
8
9
10
CURSOR
MENU
POWER
INFO
A/B
SELECT
GUIDE
CHANNEL +
CHANNEL -
SMART CARD SLOT
Description
Displays the channel number or time of day.
There are four indicator lights on the LED screen:
• MSGS - the DCT2000 has received
Messages
for you to read
• A/B - the RF bypass is active
• ON - the DCT2000 is powered on
• REMOTE - the remote control is in use
Moves the cursor around the program guide and menu screens.
Displays the
Main Menu
.
Turns the device on or off.
Displays the current channel and program information.
Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)
Selects menu options,
On Demand
programming,
Pay-Per-View
events or programs from the program guide.
Displays the program guide.
Changes the channels by moving up or down.
Not currently enabled – intended for future use.
There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit
17
1
2
3
4
Key
TO TV/VCR
CABLE IN
ETHERNET
AUDIO IN R
AUDIO IN L
5 SPDIF
6
7
8
9
10
11
12
VIDEO IN
VIDEO OUT
OUTLET
IR
USB
DVI-D
AUDIO OUT R
AUDIO OUT L
Y Pb Pr
13
14
15
TV PASS CARD
S-VIDEO
OPTICAL
SPDIF
16
18
17
IEEE 1394
POWER INLET
Description
This coaxial output connector is used to connect the DCT2000 to a TV or VCR operating on channel 3 or 4.
The CABLE IN connector receives the incoming signal from your cable service provider.
Not currently enabled - intended for future use.
These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current
DCT2000 release, the audio from the peripheral device will pass through the
DCT2000 when it is turned off.
The orange coaxial SPDIF connector is a digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT2000 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)
The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.
This AC outlet may be used to plug your TV into the DCT2000 as a convenient additional outlet.
This connector enables the DCT2000 to control a VCR while recording a selected program. Not all electronic program guides support this feature.
Not currently enabled - intended for future use.
Digital Video Interface. To connect High Definition monitor or High
Definition television.
The RCA phono-type connectors are used to deliver audio to a stereo receiver.
These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.
For future use.
This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.
The OPTICAL SPDIF connector is an optical digital output connection that carries
Dolby Digital 5.1 audio or PCM audio.
It is used to connect the DCT2000 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.
Firewall Digital Interface. To connect High Definition monitor or High
Definition television.
For the female end of the supplied power cord.
Important Safety Instructions
Please refer to the Motorola DCT2000 User Guide for complete safety and operating instructions.
The Motorola DCT2000 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.
• Position the DCT2000 with at least 2 inches of space above and on all sides.
• Do not block the slots and openings in the DCT2000.
• Do not place anything on top of the DCT2000.
• Do not position the DCT2000 in an enclosed space that would restrict airflow around the unit.
• Do not position the DCT2000 near any external heat source that could raise the temperature around the unit.
19
Basic
i-Guide
Navigation Tips
* Yellow is always the highlight color. As you navigate listings using your remote, the highlight appears on-screen to indicate your current selection.
* Press the buttons on your remote to move the highlight.
* Press
OK
to make your selection.
* Press the
EXIT
button on your remote to return to watching TV.
20
Remote Control Features
VOD/OND
Direct access to On Demand
(OND), where available
Replay
Replays last 15 seconds of program
Help
Learn more about a feature
PAGE
Scroll to the next or previous page of listings
Exit
Return to watching television
OK
Select a highlighted item; or while watching a program, press to display or remove the
Flip Bar
or
Mini Guide
Guide
See program listings for the current time
Day*
See listings for the next or previous day
Numbers
Press channel numbers, then
OK/SEL
to tune to a channel
Note: Remote pictured may not reflect your actual remote. Basic functions should be the same.
*Amount of programming data varies by system.
PPV
Direct Access to Pay-Per-View
(PPV), where available
VCR Controls
Controls VCR,
ON DEMAND
and
Digital Video Recording
(if available)
Live TV
Displays live television programing
FAV
Tune to your Favorite channels, once you set them up
CH +/-
Change channels and access the
Flip Bar
LAST
Return to the previous screen or channel
Info
See program information
Arrows
Use to highlight guide features; or, while watching television, press to begin browsing. Note: Arrows control playback of recorded programs with
DVR.
MENU
Enter and exit the
Main Menu
SWAP
Swap between television tuners
20
Your Access to Digital Cable
Quick Menu
The
Quick Menu
feature provides shortcuts to the key features of your program guide and digital cable service.
The
Quick Menu
will appear over any video or guide screens when the
MENU
button on your remote is selected.
The
Quick Menu
is designed to allow you to launch directly into
i-Guide
features without having to navigate through a series of menus.
Main Menu
i-Guide’s Main Menu
* gives you easy access to all the features of digital cable. Simply press
MENU
twice on your remote, then select from the options available, including TV
Listings By Time
, viewing options by category,
Search
,
Favorites
,
Local Weather
and more.
Picture In Guide
i-Guide
provides you with an all new
Picture in Guide
, displaying the programming you were watching while in the guide. Never miss what’s happening while you search for what’s on, schedule recordings or get more information.
On-Screen Program Guide
The on-screen guide is your source for finding out what’s on your digital cable service. The guide provides 90 minutes of listings on each screen. As you navigate throughout the guide, your current selection is highlighted in yellow and a program or feature description appears on-screen. Press
GUIDE
on your remote to access
Listings By Time
.
21
*Menu selections vary depending on the services your cable provider offers.
21
22
Guide Symbols to Know – Quick Menu Icons
These icons may appear in
Quick Menu
*. Highlight and select an icon with your remote and you will immediately access the area indicated.
Guide Main Menu
Search Menu
Pay-Per-View Search Menu
Favorites List
Kids Search Menu
Sports Search Menu
Listings By Channel
Message Center
Digital Recordings Menu
On Demand Menu
Digital Music Listings
Movies Search Menu
High Definition Menu
Guide Setup Menu
Pay-Per-View Events List
Pay-Per-View by Title List
*Menu selections vary depending on the services your cable provider offers.
Search Categories and Listings
Finding something to watch is easy with
i-Guide
. View program listings the way you want, including
Listings By
Time
and
By Channel
; or, by category such as Movies, Sports,
Children and more. Select a category from the
Main Menu
or
Quick Menu
to display listings.
Select
Search
to narrow your program options by theme using subcategories provided.*
Listings By Time
TV Listings appear in a grid format with channel numbers and network call letters down the left side and times along the top. Listings are color coded to help you identify different types of programs:
Blue – Regular programs
Purple – Movies
Green – Sports
Light Blue – Kid’s programs
*Amount of programming data varies by system.
23
Navigating Listings
• Make a selection from one of the
i-Guide
menus, or just press
GUIDE
on your remote to go to program listings for the current hour.
• Use the buttons on your remote to navigate program titles, and the buttons to see program listings for later that day and for future days.
• For faster searching:
• Use the
PAGE
buttons on your remote to see the listings a page at a time.
• Press and hold to rapidly move ahead in the listings.
• Press the
DAY + -
buttons on your remote to advance ahead a day at a time.
• Highlight a program title and press
OK
. If the program is on now, you will tune to it. If the program is on later, you will see an information screen that provides program details and other features.
• Press
INFO
on your remote to see detailed program information for any highlighted title.
Listings By Channel
• Select
Listings By Channel
on the
Main Menu
to see listings organized by channel.
• Press the buttons to see listings for the next channel in sequence.
• Use the or the
PAGE
navigate listings.
buttons on your remote to
• Highlight your selection and press
OK
or
INFO
.
A-Z Title Search
A-Z Title Search
allows you to find a specific program by entering the first few letters of the program name.
• Select
A-Z Title Search
from the
Search Menu
and use the buttons until the letters you want appear in the boxes.
• Advance to the next box by pressing the button on your remote.
• Continue entering letters until the program you are looking for appears in the listings.
• Press
OK
to see your search results. Highlight the program you want to watch and press
OK.
24
Adult Programming
The
Adult
category, accessed from the
Pay-Per-View Menu,
provides access to listings for adult-oriented programming.
Adult programming may be purchased as a single program or as a time-block package, depending on your cable provider’s service. For your convenience, you may also restrict Adult titles from being viewed in the listings by setting
Parental Locks
. See
Parental Locks
and
Digial Pay-Per-View
section for more information.
Program Information
i-Guide
provides
Instant Information
while you view program listings so you see a brief overview of the program at a glance.
Instant Information
includes program title, start/end time, program rating, a brief program description and helpful indicators that identify your settings, such as
Reminders Recordings
and
Favorites
.
If you want to access more information on a program while viewing listings or watching TV, press the
INFO
button on your remote. Here you can read a longer description about the program as well as see additional details such as actor, rating, release year, category and runtime.
25
Action Icons
From Program Information, you can perform a number of actions by using the
Action Icons
at the bottom of the screen such as setting a
Reminder
or checking other air times for a program. Use the arrow buttons to highlight each icon and a description appears below.
26
Guide Symbols To Know - Action Icons
Go back to the previous screen
Watch this program
Record/Change Record Options*
Place a Lock on the program to restrict viewing
Display all the Times the program will be airing
Set a Reminder for this program
Save the channel in your Favorites list
Order PPV and other pay services
With
i-Guide
, you can look ahead to see listings and schedule recordings for programs airing in the future.
The amount of data you will find varies by cable system.
* Requires separate VCR Setup or use of Digital Video Recorder.
Reminders
With
i-Guide
, you can set
Reminders
so you don’t miss shows you want to watch.
Setting Reminders
From an information screen, highlight the
Icon
and press
OK
. Follow the on-screen prompts to confirm the
Reminder
or set
Reminder Options
.
Reminder Options
Reminder Options
let you customize the frequency and timing for
Reminders
.
• Use the buttons to set repeating
Reminders
that will appear Once, Once a day, Once a week, Mon-Fri or Sat-Sun.
• Determine the Start Time for the
Reminder
to appear on-screen, up to 15 minutes prior to the program starting.
• End Time enables you to extend the
Reminder
period beyond the end of the program, up to 2 hours after the program is over.
• When you set a
Reminder
, you have the option of bypassing
Locks
*placed on the program. You can then tune directly to the program from the
Reminder
without having to enter your
Locks PIN
(See
Parental Locks
section for more information).
* This option appears only if you have already set a Lock for that program.
27
Smart Channel Surfing
Flip
The
Flip Bar
allows you to see program information as you change channels to help you know more about what’s on.
Information on the
Flip Bar
includes program name, start and end time, channel, current time and a brief program description.
• Press
CHAN
to change channels and see the
Flip Bar
on-screen.
• When you find a program you are interested in, press
OK
to make the
Flip Bar
disappear or press
INFO
for more program details.
• To see the
Flip Bar
for the program you are watching, just press the
INFO
button on the remote.
28
Mini Guide (Browse)
The
Mini Guide
allows you to watch television and view program listings without leaving the program you are watching or going to the full screen guide.
Mini Guide
is seen on the lower 1/3 of your television screen and displays two channels and 90 minutes of listings at a time. To access
Mini Guide,
press the
OK
button on your remote. Use the arrows to see listings on other channels and the arrows to see listings at other times. At anytime, press
INFO
to see additional information about the program highlighted.
Use the
LOCK
,
FAV
and
INFO
buttons on your remote to activate these features while using
Flip
and
Mini Guide
.
Digital Music
Digital Music is continuous, commercial-free music in a variety of formats.
Access Digital Music several ways:
• Select Digital Music from the
Main Menu
.
• Press the
Icon
from the
Quick Menu
.
• Press the
MUSIC
button on the remote if available.
Music Choice DMX
You can press
INFO
for more information on each category. Select a music format and enjoy the music.
As you’re listening, press
INFO
for more information on title, track and artist. *
Digital Music channels may also be set as
Favorites
so you can quickly navigate through your favorite music channels. Refer to the
Favorites
section for more information.
* Where available. Some digital music providers may offer title, track and artist on-screen.
29
Local Weather
Get accurate, up-to-date local weather conditions and a 3-day forecast.
• Highlight
Local Weather
from the
Main Menu
and press
OK
.
• Use the button to see a detailed local weather forecast.
Note: Weather service not available for all locations.
30
Messages
Messages
may be sent occasionally by your cable company to announce new services, special promotions or other information.
If you have a
Message
, an envelope indicator will appear in the upper left corner on the screen and a red light will appear on your set-top box. From the
Main Menu
, select
Messages
. Highlight the desired
Message
and press
OK
to read it.
Parental Locks and Purchase PINs
Parental Locks
allow you to restrict viewing and purchases of TV programming based on your viewing preferences.
Set a personalized 4-digit
PIN
and you can place
Locks
on selected ratings, channels and titles. You can also hide adult titles from being displayed on-screen.
PINs Setup
Set up and change your
Parental Locks PIN
and
Purchase PINs
in
PINs Setup
. Your
Parental Locks PIN
allows you to restrict viewing of programs. Your
Purchase PIN
is used to restrict pay programming purchases.
• Select
Setup
from the
Main Menu.
• Select
PINs Setup.
• Follow the on-screen prompts to setup, clear or change your
PINs.
Parental Locks Setup
Set
Locks
anytime in the guide or while watching television. Just press the
LOCK
button on your remote or use the
Icon
on an information screen. Enter your 4-digit
Parental Locks PIN
and
Lock
the channel, title or rating using the on-screen prompts.
You can also set
Locks
from the
Setup Menu
. From the
Main Menu
select
Setup
, then
Locks Setup
. Use the buttons to make your selections and then press
OK
to confirm each setting.
31
View Locked Programs
To view programs and channels you have Locked, tune to the program or select it from the listings. Enter your
PIN
when prompted.
Bypass or Clear Locks
Temporarily open or clear all
Locks
for easier viewing. Select
Master Locks
from the
Locks Setup
screen and change the options from
No
to
Yes
.
32
Restore Locks
Locks
may be restored in any of the following ways:
• Press the
LOCK
button anytime and enter your 4-digit
PIN.
• Select
Locks Setup
from the
Setup Menu
, then select
YES
to turn
Locks
back on.
• Turn the set-top box off and back on.
A Lock Indicator appears in the
Instant Information
to indicate a program has been locked. To Unlock, press the
LOCK
button on the remote and enter your 4-digit PIN.
Favorites
The
Favorites
feature allows you to quickly access the channels you have designated as your
Favorites
.
To add channels to your
Favorites
listings:
• Select
Setup
from the
Main Menu
• Select
Favorites Setup
• Highlight a channel and press
OK
or
FAV
on your remote. A indicator will appear next to the listing, designating it as a
Favorite.
To remove a channel from your
Favorites
, highlight it in
Favorites Setup
and press
OK
or
FAV.
The indicator disappears and the channel will no longer be designated as a
Favorite
.
Select
Favorites
from the
Main Menu
or from the
Quick Menu
to see a list of your
Favorite
channels.
While you are in TV Listings, press the
FAV
button on your remote to move the highlight to your next favorite channel. While watching TV, press
FAV
to quickly tune to your favorites.
You can also use the
Favorites
feature within Digital Music listings or while listening to
Digital Music. Press the
FAV
button to navigate through your favorite music channels.
33
34
Setup
You can activate and customize certain
i-Guide
features such as the
Flip Bar
,
Lock
options, Cable Box settings, Audio settings and
Languages from the
Setup Menu
.
Guide Setup
Use your remote to select
Setup
from the
Main Menu
, then select
Guide Setup
.
Use the buttons to select from the following
Setup
options:
Flip Bar Position
– The
Flip Bar
can appear either at the top or bottom of your screen.
Flip Bar Timeout
– Change the amount of time in which the
Flip Bar
will stay on your screen from 3 to 15 seconds.
Auto-Tune
• Yes
– Automatically tunes to a channel after 2 seconds when you enter numbers on your remote.
• No
– Enter 3 digits or press
OK
after entering numbers on the remote.
Message
– Select
On
to make the message envelope appear when a new message is received.
Reminder Notice
– Adjust the amount of time in which the
Reminder
Notice
will appear before the start of a program from 1–15 minutes.
Listing Grid Height
– Adjust the listings for single- or dual-height grid display.
Cable Box Setup
Time Display
•
Off
- Displays the currently tuned channel on the front of the cable box.
•
On
- Displays the current time on the cable box.
AC Outlet
•
Switched
- Determines that power is available only when the cable box is on.
•
Unswitched
- Allows the power to remain constant to the outlet on the back of the cable box.
See Configuration
– Highlight and press
OK
to show the configuration screen (includes information your cable company may need in the event of a problem with your service).
Audio Setup
Default Audio Language
Change secondary digital audio available with certain networks and programs.
Press buttons to change the default language to English, Spanish, French or Portuguese.
Optimal Stereo Volume
•
No
- Volume is unchanged from the current setting.
•
Yes
- Volume is automatically adjusted to the optimal level.
Dolby Digital
•
ON
– Turns Dolby Digital on (available only for equipment supporting Dolby Digital).
•
OFF
– Turns Dolby Digital off.
Audio Output
Choose if the audio output goes to your TV or to your stereo.
•
TV Speaker
– is the default setting.
• Select
Advanced
to change the settings for Compression and Stereo Output.
Screen Position Setup
To alter your screen position:
• From the
Setup Menu
, select
Screen Position Setup
to adjust the screen position.
• Use the buttons on your remote until the display arrows are centered on the screen.
Text Language Setup
• From the
Setup Menu
, select
Text Language Setup.
• Select English, Canadian English, Canadian French or Spanish to change the language of the on-screen commands, selection bars and help screens within
i-Guide
.
• To confirm, select
Yes
.
Note: Changing the language can take several minutes. During this time, listings are not accessible.
35
Digital Pay-Per-View (Optional Feature)
i-Guide
makes ordering and watching
Pay-Per-View (PPV)
programs easy.
Ordering Pay-Per-View
From the
Main Menu
and
Quick Menu
, select
PPV
to go to the
PPV Menu
. Then select any of the
PPV
options to see programs available in a variety of categories.
When you find a program of interest, highlight the title and press
OK
for the information screen.
To purchase a program, highlight the
Icon
and follow the on-screen prompts to complete your order.
If the program is scheduled to air at a future time, a
Reminder
is automatically set to notify you of your order before the program begins.
36
Guide Symbols to Know - PPV Information Screens
Go back to the previous screen
Order the program, or cancel an ordered program
Set Recording Timers (Requires separate
VCR Setup or use of Digital Video Recorder)
Place a Lock on the program to restrict viewing
See all the times the program will be airing
Save this channel in your
Favorites
list
Indicates the program is available as part of a package
Ordering Pay-Per-View By Phone
If your cable provider offers phone ordering, the order instructions appear on-screen when you select . Simply call the number to place your order. Then select
Continue
to complete your order.
Ordering Pay-Per-View Packages
Your cable service may offer programs in a package by title, time block, etc. Select the title from the listings and a
Icon
will appear if the program is part of a package.
Canceling a Pay-Per-View Order
To cancel a
PPV
order before the program starts:
• Select the ordered program in any of the listings menus
(there will be a $ sign in the
Instant Information
).
• From the information screen, select the
Icon
and follow the prompts to cancel the order.
Note: In some cable systems, your order will automatically be canceled if you do not tune to the program. In systems that use phone ordering, you will need to call in your cancellation. Please check with your cable provider for the correct
Pay-Per-View
cancellation procedure.
37
38
Pay-Per-View Notices
Notices associated with your
Pay-Per-View
order appear at various times to alert you to the status of your ordered program.
Pay-Per-View Program Started
A
Program Started
overlay will appear if you try to order a
PPV
program that is in progress but is within the purchase window. You may proceed with the order, but you may miss a portion of the program.
Note: The purchase window is established by your cable provider.
PPV Order Conflict
When you order a
PPV
program that airs at the same time as an existing
PPV
order, you will be alerted on-screen with the option to cancel an order or keep both orders.
Pay-Per-View Program Missed
If you have ordered a
PPV
program but didn’t tune to it, a
Program Missed
notice will appear asking if you would like to reschedule your order.
Note: This screen will not appear in systems that use phone ordering.
On Demand (Optional Feature)
Watch movies and other programs whenever you want with
On Demand (OND)
.* When you rent an
On Demand
program or package, it is reserved for a specific period of time. You can access and watch the program at your convenience as many times as you want within the rental period. You can even pause, fast forward and rewind using your remote.
Note: Rental period is established by your cable provider.
Accessing On Demand
You can access
On Demand
programming multiple ways, depending on your cable provider’s service.
• From the
Main Menu
• From the
Quick Menu
• From a channel in the TV Listings
• From an On Demand Tab in the Flip Bar
Ordering On Demand Programs
The
On Demand Menu
displays a variety of programming categories. Use the buttons on your remote to select a category and press
OK
to access listings for the category or press access sub-category menus.**
Select a title by pressing
OK
or
INFO
to access detailed information, including program length, cost, rating and description.
To buy the program, highlight the
Icon
, and follow the on-screen prompts to complete your order. If the program is available at no cost+, a
Icon
will appear instead of
Icon
. Your selection will begin playing immediately and you can watch as often as you want during the rental period.
*
On Demand
not available in all areas.
On Demand
programs may not be recorded with
DVR
(if available).
**Menu label and categories vary by cable provider.
+
If available from your cable provider.
39
40
Guide Symbols to Know – On Demand Action Icons
- Go back to the previous screen
- Order the program, or cancel an ordered program
- Tune to a program (for free and subscription programming)
- Preview
- Place a
Lock
on the program to restrict viewing
- Resume play of the video (appears for purchased videos)
- Restart the video from the beginning (appears for purchased videos)
- Delete the title from your rented titles list (appears for purchased videos)
- Indicates the program is available as part of a package
- Cancel selection
Watching On Demand Programs
Use your remote to pause, fast forward, rewind and stop the program.
Play
Pause
Rewind
OK
Fast Forward
Stop
You may also be able to use the VCR control buttons available on some digital cable remotes. Remote control features vary.
If you have stopped a program and want to come back to it later, select
My Rentals
* from the
On Demand Menu
.
• Highlight and select a title to see the information screen that displays your remaining rental time and other program details.
• Select to start watching where you left off or select to start the program from the beginning.
• Watch as many times as you want within the rental period.
You can also find rented titles in other
On Demand
listing screens. A checkmark appears in the
Instant Information
to identify it as a rented program.
On Demand Packages
Some programs may be available as part of a package. If a program is available in a package, or available with a subscription service, a notice will appear on your screen. You can select the
Icon
to continue with the purchase, the
Icon
to learn more about the package or the
Icon
to cancel.
Note:
On Demand
programs that are free or part of a subscription may not appear on the
My Rentals
list. These programs can be accessed at any time from the
On Demand
listings.
If a
Reminder
appears during an
On Demand
program you are watching, you can accept the
Reminder
and tune to the broadcast program, which stops the
On Demand
program. To return to your
On Demand
program later, access it from your list of rented titles and Resume or Restart from the beginning.
41
* Menu label varies by cable system.
42
HDTV (Optional Feature)
High Definition
(
HD
or
HDTV
) is the most dramatic change for viewers since the introduction of color TV!
HD
is the highest resolution digital television format available, offering up to 5 times the resolution of standard analog television.
HD
delivers theater-quality pictures and Dolby Digital
TM surround sound.
Watch your favorite shows, movies, sports and events with a wider screen, life-like picture and crystal clear sound.
Only through your local cable provider can you access all the
HD
programming available, including local broadcast networks in
HD
.
To find a listing of the
HD
programming available in your area, press
MENU
to go to the
Main Menu
and select
HDTV
. You can also search for
HDTV
programs from the
Search Menu
.
Note: You must have
HD
equipment to view
HD
programming.
Digital Video Recording (DVR) – Dual Tuner (Optional Feature)
Imagine…coming home to your own personal library of television programs, movies and sports that you can watch whenever it’s convenient for you. It’s TV for your schedule.
Pause live television! Rewind and replay programs so you don’t miss a beat.
Record up to 90 hours* of your favorite programs and view them as many times as you want, whenever you want.
You can even record
High Definition
TV**. All without rentals, tapes or returns.
Your Dual Tuner
DVR
has made recording and watching your favorite programs easier than ever. Powered by
i-Guide
, now you can watch a program while recording another or record two programs at once! You have your own personal video library, stored on your digital set-top box, so you can watch them at your convenience. You can even pause, fast forward and rewind live TV to playback scenes you’ve missed. In fact, your
DVR
is one of the first available that can actually record and play
High Definition
programming!**
Control Live TV
Using your
DVR
and your Digital Cable Remote, you can control live TV. Anytime you tune to a channel, the
DVR
begins making a temporary recording of whatever you’re watching. So you can
PAUSE
if the phone rings,
REWIND
a scene you missed and
FAST FORWARD
to skip what you don’t want to watch. Your
DVR
will record up to two hours of live TV+.
The live TV recording is not a permanent recording, unless you actually save it to the
DVR
’s hard drive. For live TV recordings, the temporary recording (buffer) will be erased if any of the following occur:
• Turn off your
DVR
.
• Watch the same channel for longer than the temporary recording (buffer) period. The most recent two hours of the program (less for
HD
) is kept in the temporary recording.
• Switch to another program on the same tuner. When you change channels without using the
SWAP
function, your
DVR
begins to store the new program. It removes the previous program you were watching from the storage. (See
SWAP
section for additional information.)
• You watch more than two hours. After two hours, the
DVR
removes the earlier minutes of the recording, so that only the most recent two hours are kept in the temporary storage.
Playback Controls
You can play back your video recordings using the Video Control Buttons.
These buttons function like VCR controls. Plus, you have new
DVR
control features, like
Instant Replay
and
SWAP
.
Note: Some remotes are equipped with an
Instant
Replay, SWAP
and
LIVE
buttons.
*Recording capacity varies.
**Recording and playback of
High Definition
programs requires
DVR
connection to
High Definition
television.
+Recording buffer (temporary storage) for each tuner will record as long as you stay tuned to the same channel.
43
Using the Remote Control Arrow Buttons
The buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program.
Play
Pause
Rewind
Slow Rewind from
Pause
OK
Fast Forward
Slow Forward from Pause
44
Go to Live TV
Status Bar
The
Status Bar
appears whenever you pause, rewind or fast forward a live program. It also gives you information such as the title of the program you are watching, the source of the program and duration of time. The yellow position bar indicates where you are in the program. Green indicates the length of the program you are watching. White indicates the the length of other programs available in the buffer. Red indicates that you are watching a recording in progress.
Pause
As you watch live TV and recorded programs press
PAUSE
and the programming on your TV screen instantly freezes. No more missing the climactic scene of a movie or the winning play of the game! For programs you are watching live, your
DVR
will remain in pause for up to
90 minutes*. Pressing
PAUSE
more than once allows frame by frame viewing. Press
PLAY
to resume normal play of the program from the point where it was paused.
Rewind
Want to review a portion of your live show? It’s a snap with
DVR
. Press
REWIND
. Press it again up to 4 times to increase the rewind speed.
REW, REW2, REW3 and REW4 will appear on-screen. REW is the slowest setting and REW4 is the fastest. Press
REWIND
a fifth time or press
PLAY
to resume normal play.
Fast Forward
For programs you are watching live,
FAST FORWARD
can be activated if you have paused or rewound the program. Press
FAST FORWARD
to move forward in the program. Press it up to 4 times to increase the fast forward speed. FF, FF2, FF3 and FF4 will appear on-screen. FF is the slowest setting and FF4 is the fastest. Press
FAST FORWARD
a fifth time or press
PLAY
to resume normal play.
Note: You can only fast forward up to the point of live broadcast.
* Pause capacity depends on video format; less than two hours for
High Definition
programming.
Slow Motion
Your
DVR
is equipped with slow-forward and slow-rewind functions to give you crisp and clear
Slow Motion
images.
Ever wonder what the referees are looking at when they review a controversial play? Use
Slow Motion
to get an inside look. To activate slow-forward, press
PAUSE
and then
FAST FORWARD
. To use slow-rewind, press
PAUSE
and then
REWIND
. To return to regular speed, press
PLAY
.
Instant Replay
With
Instant Replay
*, you can go back to see the last play of the game or replay the last scene of your movie. Just press
PAGE
on your remote to replay the last 15 seconds. Press
PAGE
repeatedly to continue skipping back in 15-second increments.
Return to Live TV
Anytime you pause or rewind a live program, the show continues to be broadcast in real time. To return to live programming, press the button*.
SWAP Between Two Programs
Because your DVR has two tuners, it can buffer (temporarily record) two programs at the same time – one on each tuner. The
SWAP
feature lets you toggle back and forth between the two live shows while giving you full control of both.
• While you are tuned to a program, press the
SWAP
button on your remote. You will change tuners.
• Now you can select an alternate program by changing channels or using the guide.
• Press
SWAP
again to toggle between the two programs.
Note: The
SWAP
button is the key to keeping the buffer for both programs. If you change channels without using
SWAP
, you will lose the buffer.
* Some remotes are equipped with
Instant Replay
and
LIVE
buttons.
45
46
Your Personal Video Library
Using your
DVR
with
i-Guide
, you can build your own personal library of programs, movies, sports, TV shows…whatever you want. Follow the steps below to build and manage your personal video library.
Using Parental Locks With DVR
- You can restrict viewing of recorded programs, just like any other program. If you schedule a recording for a program you have
Locked
, the program will be recorded, however, audio is muted and no video will appear while the program is recording. A restricted notice remains on-screen allowing you to enter your PIN to view the program during recording. Once the program has been recorded, you can access it from your list of recorded programs. Just enter your
PIN
to view it.
Building Your Library - Recording Programs
You can set and schedule recordings three ways with i-Guide: one-touch record, interactively by program and by manually scheduling your recording.
One-Touch Record
Press
RECORD
on your remote any time while watching TV or while, navigating through the guide. For programs airing now, recording begins immediately at the point you pressed
RECORD
. You can automatically schedule recordings for programs starting at a later time or date by pressing
RECORD
while in the listings. Recording will start at the program’s scheduled start time.
Record Interactively
From Program
Information
From the listings, highlight a program starting now or scheduled for a later time. Press the
INFO
button and you will see an information screen. Highlight the
Icon
and press
OK
to start recording at the time the program is scheduled to start.
Note: For more information on
Action Icons
, see the
Action Icons
section in this manual.
Manually Schedule a Recording
You can set a
Manual Recording
to automatically record a specific time and channel.
•
Select
DVR
from the
Main Menu
, then select
Set a Recording
.
•
Select the start and end times and the day you wish to record and confirm your settings.
•
A channel list will then appear, allowing you to select the channel to record.
•
A “
Create a New Recording
” screen will appear. Select
Create a
Recording
to confirm your settings or select the
Recording Options
Icon
for additional recording options.
Record Two Programs at Once
The Dual Tuner
DVR
allows you to set recordings for two different programs that air at the same time. While recording two programs, you can watch and control either program up to the point of live TV by using the
SWAP
button on your remote. There are several ways to record two programs at once. Here are two basic examples:
While Watching a Show:
• Press
RECORD
to record the program you are watching.
• Press
SWAP
to switch to the other tuner and find the second program you want to record.
• Press
RECORD
when you locate the second program you want to record.
From the Guide:
• Highlight a program you want to record from any listings screen.
• Press
RECORD
to set up the first recording.
• Highlight the second program.
• Press
RECORD
to set up the second recording.
Record a Series
Your
DVR
lets you record multiple episodes of a program according to your preferences.
• Select the episode type to record, such as first run only or all episodes.
• Specify how many recordings to save.
• Specify how long to save the recording – until you erase it or until space is needed.
• To access advanced series setup features like add minutes to the start and end times and specify which channels to record, select the
Recording Options Icon
to review all options.
Your Series Recordings will appear in the
My Recordings
list with the show title as its label. Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default. To change your view, use the on your remote to View by Date, View by Channel or View by Title.
You may also modify the priority assigned to a series using the
Series Priority List
. (See next section)
Managing Scheduling Conflicts
If you schedule more than two recordings for the same time, you will see a
Scheduling Conflict
screen that allows you to choose between a previously set recording and the new recording that is conflicting.
Individual recordings always take priority over series recordings when there are scheduling conflicts. In case of a scheduling conflict between two series programs, additional icons will appear at the bottom of the
Scheduling Conflict
screen to help you determine which program to record.
47
- Return to the previous screen.
- Record new program or series as shown.
- Show conflicts when the new series is a high priority.
- Show conflicts when the new series is a low priority.
- Don’t record new program or series.
• To give your new recording the highest scheduling priority and to capture the most number of episodes for your new recording, select
High
. The screen will show you how many episodes of the new series will be recorded and which episodes of the old series will not be recorded because of the conflict.
• To move the new series back to the bottom of the scheduling priority list, select
Low
and the screen will refresh and give you revised results.
• Select the
Record Icon
to confirm your new settings.
Modify the Series Priority List
To help you manage which series get recorded when there are scheduling conflicts, your DVR automatically creates a
Series
Priority List.
The first series you set to record has the highest priority and is the program recorded in case of a conflict. If there are no conflicts, each additional series you set to record is added to the bottom of the list. You can easily change the recording priority of the programs so that the programs of your choice are recorded in case of a conflict.
• Select
DVR
from the
Main Menu
or
Quick Menu
.
• Choose
Series Priority List
.
• Highlight a program and use the
Page
remote to modify its priorities.
buttons on your
From here you can change your
Series Recording Options
by pressing
INFO
and selecting the options
Icon
.
Note: If you want to record two series recordings instead of an individual recording that airs at the same time, you must delete the individual recording from the
Scheduled Recordings List
(See Cancel a Scheduled Recording section).
View Your List of Scheduled Recordings
• From the
Main Menu
or
Quick Menu
, select
DVR
*.
• Select
Future Recordings
.
• See a list of all the programs you have scheduled to record.
• Select a title to cancel the
Scheduled Recording
or modify
Recording Options
.
48
* Menu label may vary.
Modifying Recording Options
i-Guide
gives you flexibility to manage your personal video library. You can change your
Recording Options
at any time, as often as you like.
Change Options for Scheduled Recordings
From the Main Menu or Quick Menu
Select
DVR,
then select
Future Recordings
to see a list of your
Scheduled
Recordings
. Highlight a program title and press
OK
or
INFO
.
Select the
Icon
from the Program Information Screen. Select the
Icon
to change the
Recording Options
or select the
Icon
to delete this program from your list of
Future Recordings
.
Use the buttons on your remote to change
Recording Options
:
• Change the frequency of the recording, such as every day or once a week.
• Specify how many recordings to save.
• Set a Save Until parameter, either until you delete or delete automatically when space is needed.
• Change the start and end times in order to catch every minute of a program, even if it runs over.
From Listings
Select your
Scheduled Recording
in the listings, it will be indicated by the red dot in the
Instant Info
.
Press
OK
or
INFO
and select the
Icon
to change your options or delete the
Scheduled Recording
.
From here, select
Icon
to cancel the recording, or select
Icon
to see all the
Recording Options
.
49
Recording Notices
Recording Starting Notice
Before a Scheduled Recording begins, a notice will appear on-screen giving you the opportunity to confirm or cancel the Scheduled
Recording. If you don’t do anything when the recording is scheduled to start, the
DVR
will automatically tune to the channel and begin recording. Live TV programming that has been temporarily recorded will be erased once the Scheduled Recording starts.
Recording Stopped Notice
Changing the channel during a recording will stop the recording. You will see a notice confirming whether you want to stop the recording and change channels or continue recording. You can
SWAP
to watch live TV while continuing a current recording. (See
SWAP
section of this manual for more information.)
View Programs Stored In Your Personal Video Library
• From the
DVR Menu
, select
My Recordings
. Use the buttons on your remote to search through and highlight titles from your list of recorded programs. Press
OK
or
INFO
to select the program.
• From the information screen, select
Icon
to resume play from where you left off or select
Icon
to restart from the beginning.
• To control playback while watching a recorded program, use either the Video Control Buttons or the arrow buttons on your remote. (See the “Playback Control” section of this manual for more information. )
50
Guide Symbols to Know: Recorded Program Information Screens
Go back to the previous screen
Play the recording
Start the recording from the beginning
Delete the program from
My Recordings
Change the
Delete Priority*
Place a
Lock
on the program to restrict viewing
DVR
is not a long-term storage device. To maximize your storage space, review the contents of your library regularly and discard the recordings you no longer wish to save. See “Managing Your
Personal Video Library” in this manual.
*
Delete Priority
is used to determine whether you delete the program or the program is deleted automatically when space is needed.
Managing Your Personal Video Library
A recorded program remains in your personal video library until you decide to delete it unless you have it set to delete when space is needed. Your
DVR
will record and store up to 90 hours of standard definition programming and up to 20 hours of
High Definition
programming*. There are several options for making the most efficient use of
DVR
storage space:
To Delete Recordings
From a Recorded Program Information screen, select the
Icon
to delete the recording. Select the
Icon
to modify the
Delete Priority
, which gives you additional options such as deleting the recording when space is needed.
Copy Recordings to a VCR Tape
After you watch a recording, decide to either erase it or keep it permanently by transferring it to a VCR tape.
When you copy recordings to a VCR tape, make sure that the recording is displayed on the TV screen for the entire time the recording is being copied. If you change channels or display guide screens during the copying process, your tape copy will contain these images and you may not have a complete copy of the recording.
1. Connect the
RCA Jacks
connection on the back of the
DVR
to your VCR Video In.
2. Put a tape in your VCR.
3. Access your list of
Recorded Programs
.
4. Highlight a program from your list and press
OK
or
INFO
to select the recorded program you want transfered to tape.
5. From the Information Screen, select to restart from the beginning.
6. Start recording on the VCR when playback begins.
7. As the recording plays, it is taped to your VCR.
Note: Refer to your VCR User Manual for specific instructions on using your VCR.
Recording Low and Full Notices
To help you manage your personal video library,
i-Guide
will advise you with an on-screen notice when the available memory gets low or full.
If recording space becomes full during a recording, the recording will stop. Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program.
* Recording
HD
programing requires a
DVR
connection to a
HD
television.
51
Digital Video Recording (DVR) – Single Tuner (Optional Feature)
Imagine…coming home to your own personal library of television programs, movies and sports that you can watch whenever it’s convenient for you. It’s TV for your schedule.
Pause live television! Rewind and replay programs so you don’t miss a beat.
Record up to 40 hours* of your favorite programs and view them as many times as you want, whenever you want.
You can even record
High Definition
TV**. All without rentals, tapes or returns.
DVR
has made recording and watching your favorite programs easier than ever. Powered by
i-Guide
, now you can record your favorite programs and watch them at your convenience. You have your own personal video library, stored on your digital set-top box. You can even pause, fast forward and rewind Live TV to playback the scenes you’ve missed. In fact, your
DVR
is one of the first available that can actually record and play
High Definition
programming!**
Control Live TV
Using your
DVR
with
i-Guide
, you can control Live TV. Anytime you tune to a channel, the
DVR
begins making a temporary recording of whatever you’re watching. So you can
PAUSE
if the phone rings,
REWIND
the scene you missed and
FAST FORWARD
to skip what you don’t want to watch. Your
DVR
will record up to one hour of live TV+.
The live TV recording is not a permanent recording, unless you actually record it to the
DVR
’s hard drive. For live TV recordings, the temporary recording (buffer) will be erased if any of the following occur:
• You turn off the
DVR.
• You change the channel.
• You begin recording the program you are watching or another program to the
DVR.
• You watch more than one hour. After one hour, the
DVR
removes the earlier minutes of the recording, so that the most recent hour is kept in the temporary storage.
Playback Controls
You can play back your video reordings using the buttons on your remote, using the Video Control Buttons
These buttons function like VCR controls. Plus, you have new DVR control features, like
Instant Replay
.
52
Note: Some remotes are equipped with an Instant Replay and Live buttons.
*Recording capacity varies.
**Recording and playback of High Definition programs requires DVR connection to High Definition television.
+Recording buffer (temporary storage) will record as long as you stay tuned to the same channel.
Using the Remote Control Arrow Buttons
The buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program.
Play
Pause
Rewind
Slow Rewind from Pause
OK
Go to Live TV
Pause
As you watch live TV and recorded programs press,
PAUSE
and the programming on your TV screen instantly freezes.
No more missing the climactic scene of a movie or the winning play of the game! For programs you are watching live, your
DVR
will remain in pause for up to two hours*. Press
PLAY
to resume normal play of the programfrom the point where it was paused.
Rewind
Want to review a portion of your live show? It’s a snap with
DVR
.
Press
REWIND
. Press it again up to 4 times to increase the rewind speed. REW, REW2, REW3 and REW4 will appear on-screen.
REW is the slowest setting and REW4 is the fastest. Press
REWIND
a fifth time or press
PLAY
to resume normal play.
Fast Forward
For programs you are watching live,
FAST FORWARD
can be activated if you have paused or rewound the program. Press
FAST
FORWARD
to move forward in the program. Press it up to 4 times to increase the fast forward speed. FF, FF2, FF3 and FF4 will appear on-screen. FF is the slowest setting and FF4 is the fastest.
Press
FAST FORWARD
a fifth time or press
PLAY
to resume normal play.
Note: You can only fast forward up to the point of live broadcast.
* Pause capacity depends on video format; less than 15 minutes for
High
Definition
programming.
Fast Forward
Slow Forward from Pause
53
54
Slow Motion
Your
DVR
is equipped with slow-forward and slow-rewind functions to give you crisp and clear
Slow Motion
images. Ever wonder what the referees are looking at when they review a controversial play?
Use
Slow Motion
to get an inside look. To activate slow-forward, press
PAUSE
and then
FAST FORWARD
. To use slow-rewind, press
PAUSE
and then
REWIND
. To return to regular speed, press
PLAY
.
Instant Replay
With
Instant Replay
*, you can go back to see the last play of the game or replay the last scene of your movie. Just press
PAGE
on your remote to replay the last 15 seconds. Press
PAGE
repeatedly to continue skipping back in
15-second increments.
Return to Live TV
Anytime you pause or rewind a live program, the show continues to be broadcast in real time. To return to live programming, press the button*.
Your Personal Video Library
Using your
DVR
with
i-Guide
, you can build your own personal library of programs, movies, sports, TV shows … whatever you want. Follow the steps below to build and manage your personal video library.
Building Your Library - Recording Programs
You can set and schedule recordings three ways with
i-Guide
: one-touch record, interactively by program and by manually scheduling your recording.
One-Touch Record
Press
RECORD
on your remote any time while watching
TV or while navigating through the guide.
Recording begins immediately at the point you pressed
RECORD
for programs airing now. You can automatically schedule recordings for programs starting at a later time or date by pressing
RECORD
while in the listings. Recording will start at the program’s scheduled start time.
*Some remotes are equipped with Instant Replay and LIVE buttons.
Using Parental Locks With DVR
- You can restrict viewing of recorded programs, just like any other program. If you schedule a recording for a program you have
LOCKED
, the program will be recorded, however, audio is muted and no video will appear while the program is recording. A restricted notice will remain on screen allowing you to enter your
PIN
to view the program during recording. Once the program has been recorded, you can access it from your list of recorded programs. Just enter your
PIN
to view it.
.
Record Interactively From Program Information
From the listings, highlight a program, scheduled for a later time. Press the INFO button and you will see an information screen. Highlight the
Icon
and press
OK
to start a recording for the time the program is scheduled to start.
Note: For more information on
Action Icons
, see the
Action Icons
section in this manual.
Manually Schedule a Recording
•
From the
Main Menu
or
Quick Menu
, select
DVR
*.
•
Select
Set a Recording
.
•
Enter the start and end time for the recording, enter the day to record and select
Icon
to confirm.
•
Select the channel you want to record and you’re set to go.
To schedule a repeat recording, such as multiple episodes of a program, you can modify the recording options. See
Modify Recording Options section.
Managing Scheduling Conflicts
If you try to schedule a recording that overlaps another scheduled recording time, you will see a
Scheduling Conflict
Message. Use the icons to decide which program to record.
- To keep the new recording and cancel the old one.
- To keep the old recording and cancel the new one.
View Your List of Scheduled Recordings
Step 1:
From the
Main Menu
or
Quick Menu
, select
DVR
*
* Menu label may vary
55
Step 2:
Select
Future Recordings
.
Step 3:
See a list of all the programs you have scheduled to record, select a title to cancel the scheduled recording or modify recording options.
56
Modifying Recording Options
i-Guide
gives you flexibility to manage your personal video library. You can change your
Recording Options
at any time, as often as you like.
Change Options for Scheduled Recordings
From the Main Menu
Select
DVR,
then select
Future Recordings
to see a list of your scheduled recordings. Highlight a program title and press
OK
or
INFO
.
Select the
Icon
from the program information screen. Select to change the
Recording Options
, or select to delete this program from your list of
Future Recordings
.
Recording Options
:
• Change the frequency of the recording, such as every day or once a week.
• Specify how many recordings to save.
• Set a Save Until parameter, either until you delete or automatically when space is needed.
• Change the start and end times in order to catch every minute of a program, even if it runs over.
From Listings
Select your
Scheduled Recording
in the listings indicated by the red dot in the instant info.
Press
OK
or
INFO
and select the
Icon
.
57
58
From here, select
Icon
to cancel the recording, or select
Icon
to modify the
Recording Options
.
Note: A scheduled recording will begin at the indicated start time and channel you select. The
Scheduled
Recording
is not tied to a program title. The
DVR
will record whatever program airs on that channel at that time.
Recording Notices
Recording Starting Notice
Before a scheduled recording begins, a notice will appear on-screen giving you the opportunity to confirm or cancel the scheduled recording. If you don’t do anything when the recording is scheduled to start, the
DVR
will automatically tune to the channel and begin recording. Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts.
Recording Stopped Notice
Changing the channel during a recording will stop the recording. You will see a notice confirming whether you want to stop the recording and change channels or continue recording.
View Programs Stored In Your Personal Video
Library
From the
DVR Menu
, select
My Recordings
. Use the buttons on your remote to search through and highlight titles from your list of recorded programs. Press
OK
to select the program.
From the Information Screen, select
Icon
to resume play from where you left off or select
Icon
to restart from the beginning.
DVR
is not a long-term storage device. To maximize your storage space, review the contents of your library regularly and discard the recordings you no longer wish to save. See “Managing Your Personal
Video Library” in this manual.
Guide Symbols to Know: Recorded Program Information Screens
- Go back to the previous screen
- Play the recording
- Start the recording from the beginning
- Delete the program from
- Change the
- Place a
Lock
My Recordings
Delete Priority Rule
* on the program to restrict viewing
To control playback while watching a recorded program, use either the video control buttons or the arrow buttons on your remote. See the “Playback Control” section for more information.
* Deletion Rule is used to determine whether you delete the program or the program is deleted automatically when space is needed.
59
Managing Your Personal Video Library
A recorded program remains in your personal video library until you decide to delete it, unless you have it set to delete when space is needed. Your
DVR
will record and store up to 40 hours of standard definition programming and up to 10 hours of
High Definition
programming*. To make the most efficient use of
DVR
storage space, follow these guidelines:
To Delete Recordings
From a recorded program Information Screen, select the
Icon
to delete the recording. Select the
Icon
to modify the
Delete Priority
, which gives you additional options such as deleting the recording when space is needed.
60
Copy Recordings to A VCR Tape
After you watch a recording, decide to either erase it or keep it permanently by transferring it to a VCR tape.
When you copy recordings to a VCR tape, make sure that the recording is displayed on the TV screen for the entire time the recording is being copied. If you change channels or display guide screens during the copying process, your tape copy will contain these images and you will not have a complete copy of the recording.
1. Connect the
Cable Out
or
OUT 1 (TV)
connection on the back of the
DVR
to the
Cable IN
of your VCR.
2. Put a tape in your VCR.
3. Access your list of
Recorded Programs
.
4. Highlight a program from your list and press
OK
or
INFO
to select the recorded program you want to tape.
5. From the information screen, select to resume play from where you left off or select to restart from the beginning.
6. Start recording on the VCR when playback begins.
7. As the recording plays, it is taped to your VCR.
Note: Refer to your VCR User Manual for specific instructions on using your VCR.
Recording Low and Full Notices
To help you manage your personal video library,
i-Guide
will advise you with an on-screen notice when the available memory gets low or full.
If recording space becomes full during a recording, the recording will stop. Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program.
* Recording HD programing requires a DVR connection to a
HD television.
Frequently Asked Questions
Interactive Program Guide
Q. What are the icons (little pictures) at the bottom of the screen?
A. Quick Menu Icons
are available to help you find what you’re looking for faster. The
Quick Menu
lets you quickly go to other areas of the guide, such as
Movies
or
Favorites Menus
. Once you have selected a program title by highlighting it and pressing
OK
or
INFO
, you can use the
Action Icons
on the information screens to set
Reminders
and
Parental Locks
, schedule
Recordings
,
BUY
programs and more.
Q. How do I tell what the icons mean?
A.
You will find descriptive text beneath the row of icons when you have an icon highlighted. This information changes as you move the yellow highlight using the arrow buttons on your remote. On Program Information screens, the
Action Icons
are specific to the program. For example, a
BUY Icon
will appear only for
OND
and
PPV
programs.
Playback Icons
will appear only for recorded programs or rented
On Demand
(
OND
) titles.
Q. I can’t see the entire program title in the listings.
A.
Some program titles are too long to fit in the space provided in the grid. You might see “…” to indicate there is more to the title. (For example:“Third Rock From the Sun” might look like “Third Rock…”). Highlight the program and check the
Instant Information
area at the top of the screen for program title and other valuable information, including rating, actors, start/end times, etc.
Q. What is the graphic bar that appears when I change channels?
A.
The
Flip Bar
appears for a few seconds as you’re changing channels to provide important information about programs. You will find the name of the current program, start and end times, channel number, rating and current time.
Q. How do I get information on programs?
A. i-Guide
provides detailed information on programs, including movies and sporting events. While in a listings screen, you can access information by pressing the
INFO
button on your remote. While you are tuned to a program, press
INFO
once for
Instant Information
or twice for complete information. Information includes program details like actors, ratings and a brief program synopsis. You can also set
Reminders
, place
Parental Locks
, order
Pay-Per-
View
movies and events and see other times a program is airing. To remove the information screen and return to watching television, press the
EXIT
button on the remote.
Q. What is the red light on the upper left front of my box and/or what is the envelope on the screen?
A.
Occasionally your cable provider may send a
Message
to let you know of new services and special promotions.
To read the message, go to the
Main Menu
and select
Messages
. You can keep or delete the
Message
once you have opened it.
Q. How do I set my digital audio language?
A.
Not only can you choose the language that displays on the screen buttons and descriptions, but you can also change the secondary digital audio that is available with certain networks and programs. Choose
Audio Setup
from the
Setup Menu
and change the default setting. Choose from English, Spanish, Portuguese or French. This feature is only supported on certain digital channels that provide secondary audio. If the chosen audio language is not available, the default audio language will be heard.
Q. What if I forget my Parental Locks/Purchase PINs?
A.
You must call your local cable company to have these
PINs
reset. All of the
PINs
will be cleared. Once reset, you will need to enter new
PINs
.
Q. Why can’t I purchase this Pay-Per-View program?
A.
There are several things that could restrict
Pay-Per-View
ordering:
• Check to make sure the phone line is plugged in.
• You may have inadvertently made too many
Pay-Per-View
orders. You may have to cancel one before you make another order.
• You may have reached your credit limit. Call your cable company and have them check your account.
• Your cable company may require you to call them to purchase a
PPV
program, instead of an automatic purchase through the box.
61
62
Q. What if I missed a Pay-Per-View movie/event that I ordered?
A.
If your cable company provides impulse-ordering, you will not be billed for
Pay-Per-View
on channels that aren’t tuned. In cities that require phone ordering, you need to call your cable company to cancel
Pay-Per-View
orders.
Check with your cable company to confirm canceling procedures.
On Demand (Optional Feature)
Q. Do my Parental Locks & Purchase PIN settings stay the same for On Demand purchases as with regular programs?
A.
Yes.
PINs
and settings apply to
On Demand
ratings and purchases.
Q. What if I only watched 15 minutes of my On Demand program and didn’t get to watch the rest before it expired?
A.
You will have to order it again. Refer to the
On Demand
section in this manual for more information on remaining rental and viewing times.
Q. If I get to the end of an On Demand program and want to watch it again, can I restart at the beginning?
A.
Yes, as long as your viewing period has not expired, you may watch it as often as you like.
Q. How do I return to watching an On Demand program after I’ve tuned to another channel?
A.
Select
My Rentals
from the
On Demand Menu
and choose the program you want to continue watching. You can either begin watching where you left off by selecting
Resume
, or start over with the
Restart
.
Q. Some of the programs appear in the listings with a checkmark or a dollar sign next to the title. What does this mean?
A.
Depending on the services your cable provider offers, you may see a checkmark or a dollar sign to indicate a program you have ordered.
Q. How many On Demand programs can I order at one time?
A.
Typically, there is no limit on purchases. Check with your cable operator for system-specific ordering information.
Q. I tried to order an On Demand program and received an error screen that said,“Unable to Process Request”.
What does this mean?
A.
The “Unable to Process Request” message occurs when the set-top box is unable to communicate with the
On
Demand
equipment at your cable company. Try turning your set-top box off and then on again. If the message appears again, note the time it appeared and the action you took and call your cable operator.
Q. When I selected a category from the On Demand Menu, I received a message that said,“No Program
Listings Available”. Why does this happen?
A.
If there are no programs available for this particular category, this message will appear.
DVR and Digital Services
Q. I currently record programs on my VCR. How is a DVR different?
A. Your
DVR
Cable Box takes recording technology to a new level, capturing picture and sound digitally (for a superior result to tape-based recording) and allowing greater viewing flexibility. You can also press Instant Replay to review the last 15 seconds or rewind to see a scene again. Yet you won't miss a moment of the program, because the
DVR
keeps recording the current broadcast while you pause, rewind or replay scenes. No VCR can do that!
Q. How do I return to live TV when I'm watching recorded programming?
A. Simply press the
LIVE
or button on your remote.
Q. How do I record a Pay-Per-View (PPV) broadcast?
A.
PPV
broadcasts must be recorded manually; you cannot schedule automatic recording in advance. Follow your cable operator's instructions for viewing PPV content, then press
Record
on your remote.
Q. How does the Parental Locks feature work?
A. Parental Locks allow you to block programs from being viewed. Locks are based on a program's title, rating and channel. See Parental Locks on page 31 of this manual.
Q. How can I find programs I want to record?
A. Using
i-Guide
, you can search many ways: through the Main Menu, Quick Menu, Search Menu, by programming category, through the By Time or Channel Listings grid or through the Search Menu to alphabetically search by Title.
When you find something that sounds interesting, simply press
Record
. The
DVR
will automatically record that program for you.
Q. What kind of programs can I record?
A. You can record both standard and High Definition programs which are automatically interpreted by the
DVR.
Recording
HD
programs will take more storage space on your
DVR
. However, you must have
HD
equipment.
Q. I have a home theater system. Can I record a program in Dolby Digital TM 5.1 on my DVR?
A.
As long as the program is being broadcast in Dolby Digital audio, the
DVR
will record the digital audio. A Dolby
Digital indicator will appear on the
Flip Bar
and Program Information screen for programs that provide it.
Q. What is the picture quality of recorded programs?
A.
The
DVR
records programs in the same quality in which they are broadcast. For example, programs broadcast in
HDTV
format are recorded in
HDTV
quality (if your
DVR
is connected to a
High Definition
television). Broadcast quality may vary.
Q. Can I record Digital Music channels?
A.
Yes. You can record and playback Digital Music. However, the playback controls (Pause, FF and REW) are not functional for recorded digital music.
Q. Can I record On Demand and Pay-Per-View programs?
A. On Demand
cannot be recorded with the
DVR
. However, you may record
Pay-Per-View
programs with one touch recording for current programs.
Q. How many other home entertainment components can be connected to my Cable Box?
A. Three: your television, cable box (refer to your Motorola User Guide), and one other component (VCR, DVD player or audio).
Q. Do I have to connect my DVR to a telephone or other data source?
A. The
DVR
gets all the information it needs from your cable signal, so that's the only connection required. In some cable systems, a phone connection may be necessary. Check with your local cable company to confirm.
Q. Can I adjust the quality of the video recording to conserve hard disk space?
A. No. the
DVR
records at a pre-set level to ensure consistent results.
Q. Can my cable operator or another company track what I record with my DVR?
A. No. What you choose to record with the DVR is confidential.
DVR and Digital Services – Dual Tuner
Q. How many hours of programming can I store on my DVR? What is the hard drive capacity?
A. The recording capacity depends on the video format that is being recorded. Your Dual Tuner
DVR
can record up to 90 hours of standard definition programming or up to 20 hours of high-definition programming. The hard drive capacity is 120GB. See “Managing Your Personal Video Library” section in this manual for more information.
Q. How many tuners does my DVR have?
A. Your
DVR
has two tuners so that you can, 1) record two channels at the same time, 2) record one and watch another or 3) record two channels and watch a 3rd program from your
DVR
recordings library.
Q. Can I record or watch two programs at the same time?
A. Yes, you can use the
SWAP
button on your remote to change from one tuner to the other.
Q. Can the DVR play back a High Definition recording while another HD program is being recorded?
A. Yes. In fact, you can record two programs at once while watching a previously recorded program from the hard drive for both
HD
and regular programming.
Q. Are there seperate buttons for each tuner? How do you make the Dual Tuner DVR record two programs at once?
A.
i-Guide
can record two different programs listed with overlapping times by pressing the
Record
button, by manually scheduling the recordings, or by setting future recordings from a Program Information screen.
Q. How much High Definition programming can I save versus standard definition programming?
A. You can record up to 90 hours of standard digital TV or up to 20 hours of
HDTV
(depending on the transmission bit rate). Recording times may vary.
Q. Does the DVR DCT6412 support digital video interfaces?
A. Yes. The DVR DCT6412 features both DVI and 1394-DTV digital interfaces.
Q. Does the DVR DCT6412 support external storage devices?
A. Yes. It includes an IEEE1394 port that will be functional in future software releases.
Dual Tuner DVR Recording and Playback of Recorded Programs (Optional Feature)
Q. How many recordings can I schedule for the future?
A.
There is no limit to the number of recordings you can schedule as long as you do not schedule more than two programs to record at the same time and you have available recording space.
Q. What if the program I want to record runs over its scheduled air time such as when a football game goes into overtime. How can I make sure I record everything?
A.
Change the
Recording Options
for the program. You can adjust the start and end times for the recording to ensure everything gets recorded.
Q. Can I watch a show I am recording before the recording is completed?
A.
Yes. You can either watch it live as it’s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues.
Q. Can I make a VHS tape or DVD of a recorded program?
A.You can copy a recorded program to a VHS or DVD tape by playing a recording from the
DVR
in real time while simultaneously recording on your VCR or DVD. See “Managing Your Personal Video Library”in the
DVR
Section of this manual.
Q. Can I set up my DVR to record every episode of a specific program title?
A.
Yes! Your DVR lets you record multiple episodes of a program according to your preference by setting up a
Series
Recording.
Select the episode type to record, such as first run only or all episodes. Specify how many recordings to save and how long to save the recording - until you erase it or until space is needed. To access advanced series setup features like add minutes to the start and end times and specify which channels to record, select the
Recording Options
Icon to review all options.
Tip: Use
Title Search
to find all air times for a particular title. You can then set up individual recordings for any or all episodes, no matter what time they’re on.
Q. Can I increase the rewind and fast forward speed?
A.
Yes. Your
DVR
will control rewind and fast forward at four speeds each. Just press the
REW
or
FF
buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback.
Q. Can I set the DVR to skip commercials as it is recording?
A.
No. You can only fast forward through commercials if you’re watching a recorded program.
Q. Can I “bookmark” a program I have recorded?
A.
Yes. When you stop playback of a recorded program, it will stop where you left it. To continue watching the program, select
Resume
or
Restart
from the
Action Icons
.
Q. On occasion, a recording starts a minute or two after the program has begun. Why?
A.
The
DVR
timer is synchronized with the program guide time. If a broadcaster starts the program a minute earlier than the guide’s scheduled time, the
DVR
will miss that first minute. You can program your
DVR
to start early or end late by adjusting your
Recording Options
.
Q. Only part of my program recorded. Why?
A.
If the beginning of the program did not record, you may have set it to record after the program began. If the end of the program did not record, the
DVR
may have reached its storage capacity before it was able to record the entire program.
Q. Do Parental Locks work with DVR?
A.
Yes.
Parental Locks
restrict viewing of recorded programs. If you schedule a recording for a program you have
Locked, the program will be recorded; however, audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your
PIN
to view the program during the recording. Once the program has been recorded, you can access it from
My Recordings
. Just enter your
PIN
to view.
Note: You can also set
Parental Locks
on recorded programs. Use the
LOCK
button on your remote or
Lock Icon
from
My Recordings
or from a Recorded Program Information screen.
Single Tuner DVR Recording and Playback of Recorded Programs (Optional Feature)
Q. How many recordings can I schedule for the future?
A.
There is no limit to the number of recordings you can schedule as long as you do not schedule more than one program to record at the same time and you have available recording space.
Q. What if the program I want to record runs over its scheduled airtime such as when a football game goes into overtime. How can I make sure I record everything?
A.
Change the
Record Options
for the program. Just adjust the start and end times for the recording to ensure everything gets recorded.
Q. Can I watch another program while I’m recording?
A.
You can watch a previously recorded program while you are recording a live program by accessing the DVR menu.
However, if you change channels you will see a screen asking you to confirm you want to change the channel and stop the recording.
Q. Can I watch a show I am recording before recording is completed?
A.
Yes! You can either watch it in “real time” as it’s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues.
Q. Can I make a VHS tape of a recorded program?
A.
Yes. As you are watching a program you have recorded on your
DVR
, you can record it to a tape. See “Managing
Your Personal Video Library” in the DVR Section of this manual.
Q. Can I set up my DVR to record every episode of a specific program title?
A.
Yes! Your DVR lets you record multiple episodes of a program according to your preference by setting up a
Series
Recording.
Select the episode type to record, such as first run only or all episodes. Specify how many recordings to save and how long to save the recording - until you erase it or until space is needed. To access advanced series setup features like add minutes to the start and end times and specify which channels to record, select the
Recording Options
Icon to review all options.
Tip: Use
Title Search
to find all air times for a particular title. You can then set up individual recordings for any or all episodes, no matter what time they’re on.
Q. Can I schedule a recording for two shows airing at the same time?
A.
Currently, your
DVR
can only record one program at a time. If you try to schedule a recording at the same time you have scheduled another, you will see a
Scheduling Conflict
message that gives you the opportunity to change your
Recording Options
.
Q. Can I increase the Rewind and Fast Forward speed?
A.
Yes. Your
DVR
will control rewind and fast forward at four speeds. Just press the
REW
or
FF
buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback.
Q. Can I set the DVR to skip commercials as it is recording?
A.
No. You can only fast forward through commercials if you’re watching a previously recorded program.
Q. Can I “bookmark” a program I have recorded?
A.
Yes! When you stop playback of a recorded program, it will stop where you left off. To continue watching the program, select
Resume
or
Restart
from the
Action Icons
.
Q. On occasion, a recording starts a minute or two after the program has begun. Why?
A.
The
DVR
timer is synchronized with the program guide time. If a broadcaster starts the program a minute earlier than the program guide’s scheduled time, the
DVR
will miss that first minute. You can program your
DVR
to start early or end late by adjusting your
Recording Options
.
Q. Only part of my program recorded. Why?
A.
If the beginning of the program did not record, you may set it to record after the program began. If the end of the program did not record, the
DVR
may have reached its storage capacity before it was able to record the entire program.
Q. Do Parental Locks work with DVR?
A.
Yes.
Parental Locks
restrict viewing of recorded programs. If you schedule a recording for a program you have
Locked
, the program will be recorded, however audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your
PIN
to view the program during the recording. Once the program has been recorded, you can access it from
My Recordings
. Just enter your
PIN
to view.
Note: You can also set
Parental Locks
on recorded programs. Use the
LOCK
button on your remote or
Icon
after you have selected the program from
My Recordings
or you can select the
Lock Icon
from an
Information Screen
.
Managing Your Recordings
Q. How long can I keep My Recordings?
A.
You can keep them as long as you want. Just remember, the recording space is limited, so you may need to delete some recorded programs from time to time in order to make room for new ones.
Q. How will I know when I’m almost out of recording space?
A.
An on-screen notice will appear advising you when recording space is low (80% full) or full.
Note: If you are recording a program and run out of recording space, the recording will stop. You can always see how much recording space is available from
My Recordings
. You can also manually delete recordings or set your
DVR
to automatically delete recorded programs when space is needed. See:“Managing Your Personal Video Library” section in this manual.
Q. Does the DVR automatically delete programs when the record space is full?
A.
Only if you set it up that way. The
DVR
will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed. When the record space is full, the oldest recordings that you have set to be deleted will be deleted first. If you do not want the
DVR
to automatically delete certain recordings, you can set them so that they are only deleted by you.
Controlling Live TV
Q. How long can I pause live TV?
A.
You can pause up to 90 minutes of standard programming; less with
HD
programming.
Q. How far back can I rewind live TV?
A.
You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel.
Q. How do I use Instant Replay?
A.
If your remote control is equipped with a
REPLAY
button, press it to instantly replay the last 15 seconds of the program. If there is no
REPLAY
button, use the
PAGE
button on your remote.
Q. If I’m watching a program in progress and want to record it, can I record from the beginning?
A.
If you just tuned to the program, the
DVR
begins recording from the point where you pressed record on your remote.
If you have been watching the program from the beginning and have not changed channels (without using
SWAP
), the
DVR
will save all the temporary recording (buffer) to the Hard Drive and you will capture the entire program.
Q. How can I catch up to the live broadcast of a program after I’ve paused it?
A.
Press the
LIVE
button (if available) or the down arrow on the remote. Or, you can fast forward to the point of live TV. The on-screen indicator will display “LIVE”.
Troubleshooting
Q. Why doesn’t the set-top box respond when I press the keys on my remote?
A.
If power is on, make sure your remote is in the Cable mode. Press the
CABLE
button on the remote.
Q. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorites and Reminders?
A.
No. These features will not be lost if the terminal loses its power. However, the guide information will need to reload into the box.
Q. Nothing happens when the MENU button is pushed, but I can change the channel up and down.
A.
If the terminal was just installed, it takes approximately 15-30 minutes for
i-Guide
to be downloaded to the set-top. If after 15-30 minutes nothing happens, unplug the terminal, plug it back in and wait another 15-30 minutes.
If the guide still does not appear, contact your cable company.
Q. I can’t see the edges of the i-Guide screens.
A.
Select the
Adjust Screen Position
option from the
Setup
screen. Press the buttons until the arrows on the screen are centered. If image is centered and still cut off, check your TV’s users manual.
Q. The guide has locked up. Neither the buttons on the remote, nor the buttons on the terminal itself work.
A.
Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to be downloaded. It will take some time for the information to appear. If there is still a problem after the information has appeared, call your cable company.
Q. I have no video, a snowy picture or I cannot tune to any of the digital channels.
A.
Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel (3 or 4).
Also, make sure you are actually controlling the cable terminal (press the
CABLE
button on the remote).
Q. Why won’t my remote control respond when I press a button?
A.
Go through this quick checklist to determine the problem:
1. Press the
CABLE
button on the remote to make sure it is in Cable mode. Try using the remote again.
2. If the remote is still not functioning correctly, press the CHAN button on the front of the terminal. If the channel changes, there is a problem with the remote control. The batteries or the remote control itself may need to be replaced.
3. Unplug the terminal and plug it back in.
4. Call your cable company.
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Q. There are no listings in the guide, or the words “To Be Announced” appear in the listings screens.
A.
This can happen if there has been a power failure or if the terminal was unplugged. Make sure everything is plugged in and running. Wait 15-30 minutes for the channels and program data to load.
Q. I have a message on my screen that says “This feature is currently being restored”. What does this mean?
A.
This screen appears if you try to access a feature that is not available because the terminal has not received all the necessary data. This most commonly happens following a power loss.
Q. I have a message on the screen that says “This channel should be available shortly”. What does this mean?
A.
This screen will appear when you tune to a channel that is currently not available. If the channel is not available after 15-30 minutes, call your cable company.
Q. What do I do if I am stuck in a screen or menu I do not understand and want to get out?
A.
You can always press the
EXIT
button on the remote to immediately return to watching TV. You can also press the
LAST
button to back up one screen at a time.
Q. The displayed information or pricing is incorrect.
A.
Although
i-Guide
checks all data thoroughly before it is sent to your home, programmers do sometimes change their schedules at the last minute without notification. Please report erroneous data to your cable company.
Q. What happens to my DVR recordings if my digital cable box temporarily loses power?
A.
All recordings that were saved prior to the power loss are preserved, as well as future recording schedules. You miss only the recordings in progress while the power was out.
Note: If you experience continued problems with your cable box, remote control or interactive program guide, please contact your local cable company.
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