Motorola A22 Cable Box User Manual

Motorola A22 Cable Box User Manual

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Motorola A22 Cable Box User Manual | Manualzz

A23/A22

User’s Reference Manual

1

Table of Contents

5

Welcome

14

14

15

16

11

11

11

13

9

10

7

9

6

Digital Cable Box (Set-Top Box)

6

6

Motorola DCT6412

Recording Capacity

The DCT6412 Front Panel

The DCT6412 Back Panel

Important Safety Instructions

Motorola DCT6208

Recording Capacity

The DCT6208 Front Panel

The DCT6208 Back Panel

Important Safety Instructions

Motorola DCT2500

The DCT2500 Front Panel

The DCT2500 Back Panel

Important Safety Instructions

17

17

Motorola DCT2000

The DCT2000 Front Panel

19

Important Safety Instructions

21

Basic i-Guide Navigation Tips

23

24

24

24

24

21

Remote Control Features

21

Your Access to Digital Cable

21

21

21

21

Quick Menu

Main Menu

Picture in Guide

On-Screen Program Guide

23

Search Categories and Listings

Listings by Time

Navigating Listings

Listings By Channel

A-Z Title Search

Adult Programming

1

2

25

Program Information

26

Action Icons

27

Reminders

27

27

Setting Reminders

Reminder Options

28

Smart Channel Surfing (Flip & Mini Guide)

28

28

Flip

Mini Guide (Browse)

29

Digital Music

30

Local Weather

30

Messages

31

Parental Locks and Purchase PINS

31

31

PINS Setup

Parental Locks Setup

32

32

View Locked Programs

Bypass or Clear Locks

32 Restore Locks

33

Favorites

34

Setup

34

34

Guide Setup

Cable Box Setup

35

35

Audio Setup

Screen Position Setup

35

36

Digital Pay-Per-View (PPV) (Optional Feature)

36

37

Text Language Setup

Ordering Pay-Per-View

Ordering Pay-Per-View By Phone

37

37

Ordering Pay-Per-View Packages

Canceling a Pay-Per-View Order

38 Pay-Per-View Notices

39

On Demand (OND) (Optional Feature)

39 Accessing On Demand

45

46

46

46

44

45

45

45

44

44

44

44

39

40

Ordering On Demand Programs

Watching On Demand Programs

41

42

On Demand Packages

HDTV (Optional Feature)

43

Digital Video Recording (DVR) – Dual Tuner (Optional Feature)

43

43

Control Live TV

Playback Controls

Using the Remote Control Arrow Buttons

Status Bar

Pause

Rewind

Fast Forward

Slow Motion

Instant Replay

Return to Live TV

Swap Between Two Programs

Your Personal Video Library

Building Your Library - Recording Programs

One-Touch Record

47

47

47

48

46

46

47

47

Record Interactively from Program Information

Manually Schedule A Recording

Record Two Programs at Once

While Watching a Show

From the Guide

Record A Series

Managing Scheduling Conflicts

Modify the Series Priority List

48

49

50

50

View Your List of Scheduled Recordings

Modifying Recording Options

Recording Notices

View Programs Stored In Your Personal Video Library

51

52

Managing Your Personal Video Library

Digital Video Recording (DVR) – Single Tuner (Optional Feature)

52 Control Live TV

3

4

55

55

55

56

54

54

54

55

53

54

54

54

52

53

53

53

Playback Controls

Using the Remote Control Arrow Buttons

Pause

Rewind

Fast Forward

Slow Motion

Instant Replay

Return to Live TV

Your Personal Video Library

Building Your Library - Recording Programs

One-Touch Record

Record Interactively from Program Information

Manually Schedule A Recording

Managing Scheduling Conflicts

View Your List of Scheduled Recordings

Modifying Recording Options

66

67

67

62

63

64

65

59

59

Recording Notices

View Programs Stored In Your Personal Video Library

60

61

Frequently Asked Questions

61

62

Managing Your Personal Video Library

Interactive Program Guide

On Demand (Optional Feature)

DVR and Digital Services

Dual Tuner DVR and Digital Services

Dual Tuner DVR Recording and Playback of Recorded Programs

Single Tuner DVR Recording and Playback of Recorded Programs

Managing Your Recordings

Controlling Live TV

Troubleshooting

Welcome to

i-Guide

.

Introducing the all new interactive program guide from

TV Guide

.

i-Guide

TM

is intuitive, intelligent, and inspiring. It unlocks a world of greater choice, convenience and control as you watch television.

With

Digital Cable

, you have more programming choices than ever before. And with

i-Guide

, you can effortlessly find the television entertainment you want to see.

i-Guide

puts you in control, all at the touch of a button.

i-Guide

displays 90 minutes of program listings. Best of all, it’s so easy to use, you won’t need a degree in computer science to find out what’s on.

i-Guide’s Quick Menu

allows you to move easily to the programming and information you want. In no time, you’ll be able to

Set Reminders

,

Favorites

,

Parental Locks

, and use our

Mini Guide

to find out what’s next, while you continue to enjoy great TV.

With

i-Guide

, the world of television is at your fingertips.

Use this Reference Guide to get started enjoying your Digital Cable…

5

Digital Cable Box

(Set-Top Box)

Motorola DCT6412

6

Welcome and congratulations on receiving a Motorola DCT6400 Series High Definition Dual Tuner DVR Cable

Receiver, one of the most advanced interactive digital cable receivers available today. With the DCT, Motorola has merged the extraordinary features of digital cable - the seemingly endless programming options, interactive program guides, On Demand Video (OND), and commercial free, CD quality music - with the flexibility of a dual tuner digital video recorder (DVR) and the incredible picture quality and sound of High Definition TV (HDTV).

The DCT includes an “Entertainment Package” that enables a direct digital connection to consumer audio and video devices through 1394-DTV and DVI interfaces. The DCT is fully equipped with a factory installed hard drive for hours of DVR functionality, which includes the capability of recording High Definition (HD) programs and watch and record functionality.

This User Guide introduces you to the basic features of the DCT. Please take a few moments to read through this User Guide as the diagrams, guide features and Question & Answer section will help you make the most of your home entertainment experience.

Recording Capacity

The recording capacity on the

DVR

depends on the video format of the programming you wish to record. Here are some guidelines for determining recording capacity:

• Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78, but may vary depending on your cable system. Recording capacity is between 30 to 37 hours.

• Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and above, but vary depending on your cable system. Recording capacity is between 75 to 90 hours.

• High Definition TV Shows (HDTV) – Shows that are broadcast in HD may be recorded in the same format, provided your

DVR

is connected to a High Definition Television. Recording capacity is between 12 to 20 hours.

Motorola and TV Guide cannot guarantee the exact amount of programming that each subscriber will be able to record. The approximate time depends on the programming type.

The DCT6412 Front Panel

The DCT6412 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, record, and watch using dual tuner functionality and purchase

On Demand

(

OND

) and

Pay-Per-View

events.

1

4

5

6

2

3

7

8

9

10

Key

LED

CURSOR

MENU

POWER

INFO

A/B TV

SELECT

GUIDE

CHANNEL +

CHANNEL -

SMART CARD SLOT

Description

Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT6412 has received

Messages

for you to read

• ON - the DCT6412 is powered on

• REMOTE - the remote control is in use

• Red Record Indicator

Moves the cursor around the program guide and menu screens.

Displays the

Main Menu

.

Turns the device on or off.

Displays the current channel and program information.

Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)

Selects menu options,

On Demand

programming,

Pay-Per-View

events or programs from the program guide.

Displays the program guide.

Changes the channels by moving up or down.

Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB) and audio/video jacks. These inputs are for future applications under development and are not enabled on this unit.

The DCT6412 Back Panel

The rear panel of the DCT6412 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.

7

8

1

2

3

4

Key

CABLE IN

ETHERNET

AUDIO IN R

AUDIO IN L

SPDIF

5

11

12

13

14

8

9

10

6

7

VIDEO IN

VIDEO OUT

OUTLET

IR

USB

DVI-D

AUDIO OUT R

AUDIO OUT L

Y Pb Pr

TV PASS CARD

S-VIDEO

OPTICAL

SPDIF

15

16

IEEE 1394

POWER INLET

Description

The CABLE IN connector receives the incoming signal from your cable service provider.

Not currently enabled - intended for future use.

These connectors are used to connect a DCT6412 between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current

DCT6412 release, the audio from the peripheral device will pass through the

DCT6412 when it is turned off.

The orange coaxial SPDIF connector is a digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT6412 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)

The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.

This AC outlet may be used to plug your TV into the DCT6412 as a convenient additional outlet.

This connector enables the DCT6412 to control a VCR while recording a selected program. Not all electronic program guides support this feature.

Not currently enabled - intended for future use.

Digital Video Interface. To connect High Definition monitor or High

Definition television.

The RCA phono-type connectors are used to deliver audio to a stereo receiver.

These connectors are used to deliver component video to an HD-ready TV or monitor.

For future use.

This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.

The OPTICAL SPDIF connector is an optical digital output connection that carries Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT6412 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

Firewall Digital Interface. To connect High Definition monitor or High

Definition television.

For the female end of the supplied power cord.

Important Safety Instructions

Please refer to the Motorola DCT6412 User Guide for complete safety and operating instructions. The Motorola DCT6412 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.

• Position the DCT6412 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT6412.

• Do not place anything on top of the DCT6412.

• Do not position the DCT6412 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT6412 near any external heat source that could raise the temperature around the unit.

9

10

Digital Cable Box

(Set-Top Box)

Motorola DCT6208

Your

DVR

service features the Motorola DCT6208 with built in

DVR

(

Digital Video Recorder

) which gives you total control over what you watch and when you watch it. Your

DVR

allows you to store and access TV programs

— functioning like a VCR, but without videotape. With your

DVR

you can also pause live TV and record shows through

i-Guide

, across multiple channels and time slots.

Recording Capacity

The recording capacity on the

DVR

depends on the video format of the programming you wish to record. Here are some guidelines for determining recording capacity:

• Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78, but may vary depending on your cable system. Recording capacity is up to 25 hours.

• Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and above, but vary depending on your cable system. Recording capacity is between 30 and 60 hours.

• High Definition TV Shows (HDTV) – Shows that are broadcast in HD may be recorded in the same format, provided your

DVR

is connected to a High Definition Television. Recording capacity is up to

10 hours.

The DCT6208 Front Panel

The DCT6208 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase

On Demand

(

OND

) and

Pay-Per-View

events.

1

4

5

6

2

3

7

8

9

10

Key

LED

CURSOR

MENU

POWER

INFO

A/B

SELECT

GUIDE

CHANNEL +

CHANNEL -

SMART CARD SLOT

Description

Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT6208 has received

Messages

for you to read

• A/B - the RF bypass is active

• ON - the DCT6208 is powered on

• REMOTE - the remote control is in use

Moves the cursor around the program guide and menu screens.

Displays the

Main Menu

.

Turns the device on or off.

Displays the current channel and program information.

Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)

Selects menu options,

On Demand

programming,

Pay-Per-View

events or programs from the program guide.

Displays the program guide.

Changes the channels by moving up or down.

Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.

The DCT6208 Back Panel

The rear panel of the DCT6208 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.

11

1

2

3

4

Key

TO TV/VCR

CABLE IN

ETHERNET

AUDIO IN R

AUDIO IN L

5 SPDIF

6

7

8

9

10

11

12

VIDEO IN

VIDEO OUT

OUTLET

IR

USB

DVI-D

AUDIO OUT R

AUDIO OUT L

Y Pb Pr

13

14

15

TV PASS CARD

S-VIDEO

OPTICAL

SPDIF

16

12

17

IEEE 1394

POWER INLET

Description

This coaxial output connector is used to connect the DCT6208 to a TV or VCR operating on channel 3 or 4.

The CABLE IN connector receives the incoming signal from your cable service provider.

Not currently enabled - intended for future use.

These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current

DCT6208 release, the audio from the peripheral device will pass through the

DCT6208 when it is turned off.

The orange coaxial SPDIF connector is a digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)

The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.

This AC outlet may be used to plug your TV into the DCT6208 as a convenient additional outlet.

This connector enables the DCT6208 to control a VCR while recording a selected program. Not all electronic program guides support this feature.

Not currently enabled - intended for future use.

Digital Video Interface. To connect High Definition monitor or High

Definition television.

The RCA phono-type connectors are used to deliver audio to a stereo receiver.

These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.

For future use.

This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.

The OPTICAL SPDIF connector is an optical digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

Firewall Digital Interface. To connect High Definition monitor or High

Definition television.

For the female end of the supplied power cord.

Important Safety Instructions

Please refer to the Motorola DCT6208 User Guide for complete safety and operating instructions. The Motorola DCT6208 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.

• Position the DCT6208 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT6208.

• Do not place anything on top of the DCT6208.

• Do not position the DCT6208 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT6208 near any external heat source that could raise the temperature around the unit.

13

Motorola DCT2500

14

The Motorola DCT2500 set-top, the next generation of the successful DCT2000 platform, adds increased memory, more processing power, and better graphics capabilities. All of which enables the DCT2500 to support additional interactive applications, guide enhancements, increased performance and true “watch and surf” capabilities while viewing the IPG.

1

4

5

6

2

3

7

8

9

The DCT2500 Front Panel

The DCT2500 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase

On Demand

(

OND

) and

Pay-Per-View

events.

10

Key

LED

CURSOR

MENU

POWER

INFO

A/B

SELECT

GUIDE

CHANNEL +

CHANNEL -

SMART CARD SLOT

Description

Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT2500 has received

Messages

for you to read

• A/B - the RF bypass is active

• ON - the DCT2500 is powered on

• REMOTE - the remote control is in use

Moves the cursor around the program guide and menu screens.

Displays the

Main Menu

.

Turns the device on or off.

Displays the current channel and program information.

Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)

Selects menu options,

On Demand

programming,

Pay-Per-View

events or programs from the program guide.

Displays the program guide.

Changes the channels by moving up or down.

Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.

The DCT2500 Back Panel

The rear panel of the DCT2500 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.

Key Description

1 TO TV/VCR

2

3

4

5

6

7

8

9

10

11

12

CABLE IN

ETHERNET

AUDIO IN R

AUDIO IN L

SPDIF

VIDEO IN

VIDEO OUT

OUTLET

IR

USB

DVI-D

AUDIO OUT R

AUDIO OUT L

Y Pb Pr

This coaxial output connector is used to connect the DCT6208 to a TV or VCR operating on channel 3 or 4.

The CABLE IN connector receives the incoming signal from your cable service provider.

Not currently enabled - intended for future use.

These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current

DCT2500 release, the audio from the peripheral device will pass through the

DCT2500 when it is turned off.

The orange coaxial SPDIF connector is a digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT2500 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)

The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.

This AC outlet may be used to plug your TV into the DCT2500 as a convenient additional outlet.

This connector enables the DCT2500 to control a VCR while recording a selected program. Not all electronic program guides support this feature.

Not currently enabled - intended for future use.

Digital Video Interface. To connect High Definition monitor or High

Definition television.

The RCA phono-type connectors are used to deliver audio to a stereo receiver.

13

14

15

16

17

TV PASS CARD

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

POWER INLET

These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.

For future use.

This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.

The OPTICAL SPDIF connector is an optical digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT2500 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

Firewall Digital Interface. To connect High Definition monitor or High

Definition television.

For the female end of the supplied power cord.

15

16

Important Safety Instructions

Please refer to the Motorola DCT2500 User Guide for complete safety and operating instructions. The Motorola

DCT2500 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.

• Position the DCT2500 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT2500.

• Do not place anything on top of the DCT2500.

• Do not position the DCT2500 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT2500 near any external heat source that could raise the temperature around the unit.

Motorola DCT2000

4

5

6

2

3

The Motorola DCT2000 set-top platform, the world's most widely deployed digital set-top, offers the capability of supporting multiple interactive services including Interactive Program Guides (IPG),

On Demand

(

OND

), Internet access, e-mail, e-commerce, chat rooms, and impulse

Pay-Per-View

.

The DCT2000 Front Panel

The DCT2000 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase

On Demand

(

OND

) and

Pay-Per-View

events.

1

Key

LED

7

8

9

10

CURSOR

MENU

POWER

INFO

A/B

SELECT

GUIDE

CHANNEL +

CHANNEL -

SMART CARD SLOT

Description

Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT2000 has received

Messages

for you to read

• A/B - the RF bypass is active

• ON - the DCT2000 is powered on

• REMOTE - the remote control is in use

Moves the cursor around the program guide and menu screens.

Displays the

Main Menu

.

Turns the device on or off.

Displays the current channel and program information.

Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional Feature)

Selects menu options,

On Demand

programming,

Pay-Per-View

events or programs from the program guide.

Displays the program guide.

Changes the channels by moving up or down.

Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit

17

1

2

3

4

Key

TO TV/VCR

CABLE IN

ETHERNET

AUDIO IN R

AUDIO IN L

5 SPDIF

6

7

8

9

10

11

12

VIDEO IN

VIDEO OUT

OUTLET

IR

USB

DVI-D

AUDIO OUT R

AUDIO OUT L

Y Pb Pr

13

14

15

TV PASS CARD

S-VIDEO

OPTICAL

SPDIF

16

18

17

IEEE 1394

POWER INLET

Description

This coaxial output connector is used to connect the DCT2000 to a TV or VCR operating on channel 3 or 4.

The CABLE IN connector receives the incoming signal from your cable service provider.

Not currently enabled - intended for future use.

These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current

DCT2000 release, the audio from the peripheral device will pass through the

DCT2000 when it is turned off.

The orange coaxial SPDIF connector is a digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT2000 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device. (Not currently enabled.)

The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.

This AC outlet may be used to plug your TV into the DCT2000 as a convenient additional outlet.

This connector enables the DCT2000 to control a VCR while recording a selected program. Not all electronic program guides support this feature.

Not currently enabled - intended for future use.

Digital Video Interface. To connect High Definition monitor or High

Definition television.

The RCA phono-type connectors are used to deliver audio to a stereo receiver.

These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.

For future use.

This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.

The OPTICAL SPDIF connector is an optical digital output connection that carries

Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT2000 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

Firewall Digital Interface. To connect High Definition monitor or High

Definition television.

For the female end of the supplied power cord.

Important Safety Instructions

Please refer to the Motorola DCT2000 User Guide for complete safety and operating instructions.

The Motorola DCT2000 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation. These openings should never be blocked. As such, do not place the product on a bed, sofa, rug, or similar surface.

• Position the DCT2000 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT2000.

• Do not place anything on top of the DCT2000.

• Do not position the DCT2000 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT2000 near any external heat source that could raise the temperature around the unit.

19

Basic

i-Guide

Navigation Tips

* Yellow is always the highlight color. As you navigate listings using your remote, the highlight appears on-screen to indicate your current selection.

* Press the buttons on your remote to move the highlight.

* Press

OK

to make your selection.

* Press the

EXIT

button on your remote to return to watching TV.

20

Remote Control Features

VOD/OND

Direct access to On Demand

(OND), where available

Replay

Replays last 15 seconds of program

Help

Learn more about a feature

PAGE

Scroll to the next or previous page of listings

Exit

Return to watching television

OK

Select a highlighted item; or while watching a program, press to display or remove the

Flip Bar

or

Mini Guide

Guide

See program listings for the current time

Day*

See listings for the next or previous day

Numbers

Press channel numbers, then

OK/SEL

to tune to a channel

Note: Remote pictured may not reflect your actual remote. Basic functions should be the same.

*Amount of programming data varies by system.

PPV

Direct Access to Pay-Per-View

(PPV), where available

VCR Controls

Controls VCR,

ON DEMAND

and

Digital Video Recording

(if available)

Live TV

Displays live television programing

FAV

Tune to your Favorite channels, once you set them up

CH +/-

Change channels and access the

Flip Bar

LAST

Return to the previous screen or channel

Info

See program information

Arrows

Use to highlight guide features; or, while watching television, press to begin browsing. Note: Arrows control playback of recorded programs with

DVR.

MENU

Enter and exit the

Main Menu

SWAP

Swap between television tuners

20

Your Access to Digital Cable

Quick Menu

The

Quick Menu

feature provides shortcuts to the key features of your program guide and digital cable service.

The

Quick Menu

will appear over any video or guide screens when the

MENU

button on your remote is selected.

The

Quick Menu

is designed to allow you to launch directly into

i-Guide

features without having to navigate through a series of menus.

Main Menu

i-Guide’s Main Menu

* gives you easy access to all the features of digital cable. Simply press

MENU

twice on your remote, then select from the options available, including TV

Listings By Time

, viewing options by category,

Search

,

Favorites

,

Local Weather

and more.

Picture In Guide

i-Guide

provides you with an all new

Picture in Guide

, displaying the programming you were watching while in the guide. Never miss what’s happening while you search for what’s on, schedule recordings or get more information.

On-Screen Program Guide

The on-screen guide is your source for finding out what’s on your digital cable service. The guide provides 90 minutes of listings on each screen. As you navigate throughout the guide, your current selection is highlighted in yellow and a program or feature description appears on-screen. Press

GUIDE

on your remote to access

Listings By Time

.

21

*Menu selections vary depending on the services your cable provider offers.

21

22

Guide Symbols to Know – Quick Menu Icons

These icons may appear in

Quick Menu

*. Highlight and select an icon with your remote and you will immediately access the area indicated.

Guide Main Menu

Search Menu

Pay-Per-View Search Menu

Favorites List

Kids Search Menu

Sports Search Menu

Listings By Channel

Message Center

Digital Recordings Menu

On Demand Menu

Digital Music Listings

Movies Search Menu

High Definition Menu

Guide Setup Menu

Pay-Per-View Events List

Pay-Per-View by Title List

*Menu selections vary depending on the services your cable provider offers.

Search Categories and Listings

Finding something to watch is easy with

i-Guide

. View program listings the way you want, including

Listings By

Time

and

By Channel

; or, by category such as Movies, Sports,

Children and more. Select a category from the

Main Menu

or

Quick Menu

to display listings.

Select

Search

to narrow your program options by theme using subcategories provided.*

Listings By Time

TV Listings appear in a grid format with channel numbers and network call letters down the left side and times along the top. Listings are color coded to help you identify different types of programs:

Blue – Regular programs

Purple – Movies

Green – Sports

Light Blue – Kid’s programs

*Amount of programming data varies by system.

23

Navigating Listings

• Make a selection from one of the

i-Guide

menus, or just press

GUIDE

on your remote to go to program listings for the current hour.

• Use the buttons on your remote to navigate program titles, and the buttons to see program listings for later that day and for future days.

• For faster searching:

• Use the

PAGE

buttons on your remote to see the listings a page at a time.

• Press and hold to rapidly move ahead in the listings.

• Press the

DAY + -

buttons on your remote to advance ahead a day at a time.

• Highlight a program title and press

OK

. If the program is on now, you will tune to it. If the program is on later, you will see an information screen that provides program details and other features.

• Press

INFO

on your remote to see detailed program information for any highlighted title.

Listings By Channel

• Select

Listings By Channel

on the

Main Menu

to see listings organized by channel.

• Press the buttons to see listings for the next channel in sequence.

• Use the or the

PAGE

navigate listings.

buttons on your remote to

• Highlight your selection and press

OK

or

INFO

.

A-Z Title Search

A-Z Title Search

allows you to find a specific program by entering the first few letters of the program name.

• Select

A-Z Title Search

from the

Search Menu

and use the buttons until the letters you want appear in the boxes.

• Advance to the next box by pressing the button on your remote.

• Continue entering letters until the program you are looking for appears in the listings.

• Press

OK

to see your search results. Highlight the program you want to watch and press

OK.

24

Adult Programming

The

Adult

category, accessed from the

Pay-Per-View Menu,

provides access to listings for adult-oriented programming.

Adult programming may be purchased as a single program or as a time-block package, depending on your cable provider’s service. For your convenience, you may also restrict Adult titles from being viewed in the listings by setting

Parental Locks

. See

Parental Locks

and

Digial Pay-Per-View

section for more information.

Program Information

i-Guide

provides

Instant Information

while you view program listings so you see a brief overview of the program at a glance.

Instant Information

includes program title, start/end time, program rating, a brief program description and helpful indicators that identify your settings, such as

Reminders Recordings

and

Favorites

.

If you want to access more information on a program while viewing listings or watching TV, press the

INFO

button on your remote. Here you can read a longer description about the program as well as see additional details such as actor, rating, release year, category and runtime.

25

Action Icons

From Program Information, you can perform a number of actions by using the

Action Icons

at the bottom of the screen such as setting a

Reminder

or checking other air times for a program. Use the arrow buttons to highlight each icon and a description appears below.

26

Guide Symbols To Know - Action Icons

Go back to the previous screen

Watch this program

Record/Change Record Options*

Place a Lock on the program to restrict viewing

Display all the Times the program will be airing

Set a Reminder for this program

Save the channel in your Favorites list

Order PPV and other pay services

With

i-Guide

, you can look ahead to see listings and schedule recordings for programs airing in the future.

The amount of data you will find varies by cable system.

* Requires separate VCR Setup or use of Digital Video Recorder.

Reminders

With

i-Guide

, you can set

Reminders

so you don’t miss shows you want to watch.

Setting Reminders

From an information screen, highlight the

Icon

and press

OK

. Follow the on-screen prompts to confirm the

Reminder

or set

Reminder Options

.

Reminder Options

Reminder Options

let you customize the frequency and timing for

Reminders

.

• Use the buttons to set repeating

Reminders

that will appear Once, Once a day, Once a week, Mon-Fri or Sat-Sun.

• Determine the Start Time for the

Reminder

to appear on-screen, up to 15 minutes prior to the program starting.

• End Time enables you to extend the

Reminder

period beyond the end of the program, up to 2 hours after the program is over.

• When you set a

Reminder

, you have the option of bypassing

Locks

*placed on the program. You can then tune directly to the program from the

Reminder

without having to enter your

Locks PIN

(See

Parental Locks

section for more information).

* This option appears only if you have already set a Lock for that program.

27

Smart Channel Surfing

Flip

The

Flip Bar

allows you to see program information as you change channels to help you know more about what’s on.

Information on the

Flip Bar

includes program name, start and end time, channel, current time and a brief program description.

• Press

CHAN

to change channels and see the

Flip Bar

on-screen.

• When you find a program you are interested in, press

OK

to make the

Flip Bar

disappear or press

INFO

for more program details.

• To see the

Flip Bar

for the program you are watching, just press the

INFO

button on the remote.

28

Mini Guide (Browse)

The

Mini Guide

allows you to watch television and view program listings without leaving the program you are watching or going to the full screen guide.

Mini Guide

is seen on the lower 1/3 of your television screen and displays two channels and 90 minutes of listings at a time. To access

Mini Guide,

press the

OK

button on your remote. Use the arrows to see listings on other channels and the arrows to see listings at other times. At anytime, press

INFO

to see additional information about the program highlighted.

Use the

LOCK

,

FAV

and

INFO

buttons on your remote to activate these features while using

Flip

and

Mini Guide

.

Digital Music

Digital Music is continuous, commercial-free music in a variety of formats.

Access Digital Music several ways:

• Select Digital Music from the

Main Menu

.

• Press the

Icon

from the

Quick Menu

.

• Press the

MUSIC

button on the remote if available.

Music Choice DMX

You can press

INFO

for more information on each category. Select a music format and enjoy the music.

As you’re listening, press

INFO

for more information on title, track and artist. *

Digital Music channels may also be set as

Favorites

so you can quickly navigate through your favorite music channels. Refer to the

Favorites

section for more information.

* Where available. Some digital music providers may offer title, track and artist on-screen.

29

Local Weather

Get accurate, up-to-date local weather conditions and a 3-day forecast.

• Highlight

Local Weather

from the

Main Menu

and press

OK

.

• Use the button to see a detailed local weather forecast.

Note: Weather service not available for all locations.

30

Messages

Messages

may be sent occasionally by your cable company to announce new services, special promotions or other information.

If you have a

Message

, an envelope indicator will appear in the upper left corner on the screen and a red light will appear on your set-top box. From the

Main Menu

, select

Messages

. Highlight the desired

Message

and press

OK

to read it.

Parental Locks and Purchase PINs

Parental Locks

allow you to restrict viewing and purchases of TV programming based on your viewing preferences.

Set a personalized 4-digit

PIN

and you can place

Locks

on selected ratings, channels and titles. You can also hide adult titles from being displayed on-screen.

PINs Setup

Set up and change your

Parental Locks PIN

and

Purchase PINs

in

PINs Setup

. Your

Parental Locks PIN

allows you to restrict viewing of programs. Your

Purchase PIN

is used to restrict pay programming purchases.

• Select

Setup

from the

Main Menu.

• Select

PINs Setup.

• Follow the on-screen prompts to setup, clear or change your

PINs.

Parental Locks Setup

Set

Locks

anytime in the guide or while watching television. Just press the

LOCK

button on your remote or use the

Icon

on an information screen. Enter your 4-digit

Parental Locks PIN

and

Lock

the channel, title or rating using the on-screen prompts.

You can also set

Locks

from the

Setup Menu

. From the

Main Menu

select

Setup

, then

Locks Setup

. Use the buttons to make your selections and then press

OK

to confirm each setting.

31

View Locked Programs

To view programs and channels you have Locked, tune to the program or select it from the listings. Enter your

PIN

when prompted.

Bypass or Clear Locks

Temporarily open or clear all

Locks

for easier viewing. Select

Master Locks

from the

Locks Setup

screen and change the options from

No

to

Yes

.

32

Restore Locks

Locks

may be restored in any of the following ways:

• Press the

LOCK

button anytime and enter your 4-digit

PIN.

• Select

Locks Setup

from the

Setup Menu

, then select

YES

to turn

Locks

back on.

• Turn the set-top box off and back on.

A Lock Indicator appears in the

Instant Information

to indicate a program has been locked. To Unlock, press the

LOCK

button on the remote and enter your 4-digit PIN.

Favorites

The

Favorites

feature allows you to quickly access the channels you have designated as your

Favorites

.

To add channels to your

Favorites

listings:

• Select

Setup

from the

Main Menu

• Select

Favorites Setup

• Highlight a channel and press

OK

or

FAV

on your remote. A indicator will appear next to the listing, designating it as a

Favorite.

To remove a channel from your

Favorites

, highlight it in

Favorites Setup

and press

OK

or

FAV.

The indicator disappears and the channel will no longer be designated as a

Favorite

.

Select

Favorites

from the

Main Menu

or from the

Quick Menu

to see a list of your

Favorite

channels.

While you are in TV Listings, press the

FAV

button on your remote to move the highlight to your next favorite channel. While watching TV, press

FAV

to quickly tune to your favorites.

You can also use the

Favorites

feature within Digital Music listings or while listening to

Digital Music. Press the

FAV

button to navigate through your favorite music channels.

33

34

Setup

You can activate and customize certain

i-Guide

features such as the

Flip Bar

,

Lock

options, Cable Box settings, Audio settings and

Languages from the

Setup Menu

.

Guide Setup

Use your remote to select

Setup

from the

Main Menu

, then select

Guide Setup

.

Use the buttons to select from the following

Setup

options:

Flip Bar Position

– The

Flip Bar

can appear either at the top or bottom of your screen.

Flip Bar Timeout

– Change the amount of time in which the

Flip Bar

will stay on your screen from 3 to 15 seconds.

Auto-Tune

• Yes

– Automatically tunes to a channel after 2 seconds when you enter numbers on your remote.

• No

– Enter 3 digits or press

OK

after entering numbers on the remote.

Message

– Select

On

to make the message envelope appear when a new message is received.

Reminder Notice

– Adjust the amount of time in which the

Reminder

Notice

will appear before the start of a program from 1–15 minutes.

Listing Grid Height

– Adjust the listings for single- or dual-height grid display.

Cable Box Setup

Time Display

Off

- Displays the currently tuned channel on the front of the cable box.

On

- Displays the current time on the cable box.

AC Outlet

Switched

- Determines that power is available only when the cable box is on.

Unswitched

- Allows the power to remain constant to the outlet on the back of the cable box.

See Configuration

– Highlight and press

OK

to show the configuration screen (includes information your cable company may need in the event of a problem with your service).

Audio Setup

Default Audio Language

Change secondary digital audio available with certain networks and programs.

Press buttons to change the default language to English, Spanish, French or Portuguese.

Optimal Stereo Volume

No

- Volume is unchanged from the current setting.

Yes

- Volume is automatically adjusted to the optimal level.

Dolby Digital

ON

– Turns Dolby Digital on (available only for equipment supporting Dolby Digital).

OFF

– Turns Dolby Digital off.

Audio Output

Choose if the audio output goes to your TV or to your stereo.

TV Speaker

– is the default setting.

• Select

Advanced

to change the settings for Compression and Stereo Output.

Screen Position Setup

To alter your screen position:

• From the

Setup Menu

, select

Screen Position Setup

to adjust the screen position.

• Use the buttons on your remote until the display arrows are centered on the screen.

Text Language Setup

• From the

Setup Menu

, select

Text Language Setup.

• Select English, Canadian English, Canadian French or Spanish to change the language of the on-screen commands, selection bars and help screens within

i-Guide

.

• To confirm, select

Yes

.

Note: Changing the language can take several minutes. During this time, listings are not accessible.

35

Digital Pay-Per-View (Optional Feature)

i-Guide

makes ordering and watching

Pay-Per-View (PPV)

programs easy.

Ordering Pay-Per-View

From the

Main Menu

and

Quick Menu

, select

PPV

to go to the

PPV Menu

. Then select any of the

PPV

options to see programs available in a variety of categories.

When you find a program of interest, highlight the title and press

OK

for the information screen.

To purchase a program, highlight the

Icon

and follow the on-screen prompts to complete your order.

If the program is scheduled to air at a future time, a

Reminder

is automatically set to notify you of your order before the program begins.

36

Guide Symbols to Know - PPV Information Screens

Go back to the previous screen

Order the program, or cancel an ordered program

Set Recording Timers (Requires separate

VCR Setup or use of Digital Video Recorder)

Place a Lock on the program to restrict viewing

See all the times the program will be airing

Save this channel in your

Favorites

list

Indicates the program is available as part of a package

Ordering Pay-Per-View By Phone

If your cable provider offers phone ordering, the order instructions appear on-screen when you select . Simply call the number to place your order. Then select

Continue

to complete your order.

Ordering Pay-Per-View Packages

Your cable service may offer programs in a package by title, time block, etc. Select the title from the listings and a

Icon

will appear if the program is part of a package.

Canceling a Pay-Per-View Order

To cancel a

PPV

order before the program starts:

• Select the ordered program in any of the listings menus

(there will be a $ sign in the

Instant Information

).

• From the information screen, select the

Icon

and follow the prompts to cancel the order.

Note: In some cable systems, your order will automatically be canceled if you do not tune to the program. In systems that use phone ordering, you will need to call in your cancellation. Please check with your cable provider for the correct

Pay-Per-View

cancellation procedure.

37

38

Pay-Per-View Notices

Notices associated with your

Pay-Per-View

order appear at various times to alert you to the status of your ordered program.

Pay-Per-View Program Started

A

Program Started

overlay will appear if you try to order a

PPV

program that is in progress but is within the purchase window. You may proceed with the order, but you may miss a portion of the program.

Note: The purchase window is established by your cable provider.

PPV Order Conflict

When you order a

PPV

program that airs at the same time as an existing

PPV

order, you will be alerted on-screen with the option to cancel an order or keep both orders.

Pay-Per-View Program Missed

If you have ordered a

PPV

program but didn’t tune to it, a

Program Missed

notice will appear asking if you would like to reschedule your order.

Note: This screen will not appear in systems that use phone ordering.

On Demand (Optional Feature)

Watch movies and other programs whenever you want with

On Demand (OND)

.* When you rent an

On Demand

program or package, it is reserved for a specific period of time. You can access and watch the program at your convenience as many times as you want within the rental period. You can even pause, fast forward and rewind using your remote.

Note: Rental period is established by your cable provider.

Accessing On Demand

You can access

On Demand

programming multiple ways, depending on your cable provider’s service.

• From the

Main Menu

• From the

Quick Menu

• From a channel in the TV Listings

• From an On Demand Tab in the Flip Bar

Ordering On Demand Programs

The

On Demand Menu

displays a variety of programming categories. Use the buttons on your remote to select a category and press

OK

to access listings for the category or press access sub-category menus.**

Select a title by pressing

OK

or

INFO

to access detailed information, including program length, cost, rating and description.

To buy the program, highlight the

Icon

, and follow the on-screen prompts to complete your order. If the program is available at no cost+, a

Icon

will appear instead of

Icon

. Your selection will begin playing immediately and you can watch as often as you want during the rental period.

*

On Demand

not available in all areas.

On Demand

programs may not be recorded with

DVR

(if available).

**Menu label and categories vary by cable provider.

+

If available from your cable provider.

39

40

Guide Symbols to Know – On Demand Action Icons

- Go back to the previous screen

- Order the program, or cancel an ordered program

- Tune to a program (for free and subscription programming)

- Preview

- Place a

Lock

on the program to restrict viewing

- Resume play of the video (appears for purchased videos)

- Restart the video from the beginning (appears for purchased videos)

- Delete the title from your rented titles list (appears for purchased videos)

- Indicates the program is available as part of a package

- Cancel selection

Watching On Demand Programs

Use your remote to pause, fast forward, rewind and stop the program.

Play

Pause

Rewind

OK

Fast Forward

Stop

You may also be able to use the VCR control buttons available on some digital cable remotes. Remote control features vary.

If you have stopped a program and want to come back to it later, select

My Rentals

* from the

On Demand Menu

.

• Highlight and select a title to see the information screen that displays your remaining rental time and other program details.

• Select to start watching where you left off or select to start the program from the beginning.

• Watch as many times as you want within the rental period.

You can also find rented titles in other

On Demand

listing screens. A checkmark appears in the

Instant Information

to identify it as a rented program.

On Demand Packages

Some programs may be available as part of a package. If a program is available in a package, or available with a subscription service, a notice will appear on your screen. You can select the

Icon

to continue with the purchase, the

Icon

to learn more about the package or the

Icon

to cancel.

Note:

On Demand

programs that are free or part of a subscription may not appear on the

My Rentals

list. These programs can be accessed at any time from the

On Demand

listings.

If a

Reminder

appears during an

On Demand

program you are watching, you can accept the

Reminder

and tune to the broadcast program, which stops the

On Demand

program. To return to your

On Demand

program later, access it from your list of rented titles and Resume or Restart from the beginning.

41

* Menu label varies by cable system.

42

HDTV (Optional Feature)

High Definition

(

HD

or

HDTV

) is the most dramatic change for viewers since the introduction of color TV!

HD

is the highest resolution digital television format available, offering up to 5 times the resolution of standard analog television.

HD

delivers theater-quality pictures and Dolby Digital

TM surround sound.

Watch your favorite shows, movies, sports and events with a wider screen, life-like picture and crystal clear sound.

Only through your local cable provider can you access all the

HD

programming available, including local broadcast networks in

HD

.

To find a listing of the

HD

programming available in your area, press

MENU

to go to the

Main Menu

and select

HDTV

. You can also search for

HDTV

programs from the

Search Menu

.

Note: You must have

HD

equipment to view

HD

programming.

Digital Video Recording (DVR) – Dual Tuner (Optional Feature)

Imagine…coming home to your own personal library of television programs, movies and sports that you can watch whenever it’s convenient for you. It’s TV for your schedule.

Pause live television! Rewind and replay programs so you don’t miss a beat.

Record up to 90 hours* of your favorite programs and view them as many times as you want, whenever you want.

You can even record

High Definition

TV**. All without rentals, tapes or returns.

Your Dual Tuner

DVR

has made recording and watching your favorite programs easier than ever. Powered by

i-Guide

, now you can watch a program while recording another or record two programs at once! You have your own personal video library, stored on your digital set-top box, so you can watch them at your convenience. You can even pause, fast forward and rewind live TV to playback scenes you’ve missed. In fact, your

DVR

is one of the first available that can actually record and play

High Definition

programming!**

Control Live TV

Using your

DVR

and your Digital Cable Remote, you can control live TV. Anytime you tune to a channel, the

DVR

begins making a temporary recording of whatever you’re watching. So you can

PAUSE

if the phone rings,

REWIND

a scene you missed and

FAST FORWARD

to skip what you don’t want to watch. Your

DVR

will record up to two hours of live TV+.

The live TV recording is not a permanent recording, unless you actually save it to the

DVR

’s hard drive. For live TV recordings, the temporary recording (buffer) will be erased if any of the following occur:

• Turn off your

DVR

.

• Watch the same channel for longer than the temporary recording (buffer) period. The most recent two hours of the program (less for

HD

) is kept in the temporary recording.

• Switch to another program on the same tuner. When you change channels without using the

SWAP

function, your

DVR

begins to store the new program. It removes the previous program you were watching from the storage. (See

SWAP

section for additional information.)

• You watch more than two hours. After two hours, the

DVR

removes the earlier minutes of the recording, so that only the most recent two hours are kept in the temporary storage.

Playback Controls

You can play back your video recordings using the Video Control Buttons.

These buttons function like VCR controls. Plus, you have new

DVR

control features, like

Instant Replay

and

SWAP

.

Note: Some remotes are equipped with an

Instant

Replay, SWAP

and

LIVE

buttons.

*Recording capacity varies.

**Recording and playback of

High Definition

programs requires

DVR

connection to

High Definition

television.

+Recording buffer (temporary storage) for each tuner will record as long as you stay tuned to the same channel.

43

Using the Remote Control Arrow Buttons

The buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program.

Play

Pause

Rewind

Slow Rewind from

Pause

OK

Fast Forward

Slow Forward from Pause

44

Go to Live TV

Status Bar

The

Status Bar

appears whenever you pause, rewind or fast forward a live program. It also gives you information such as the title of the program you are watching, the source of the program and duration of time. The yellow position bar indicates where you are in the program. Green indicates the length of the program you are watching. White indicates the the length of other programs available in the buffer. Red indicates that you are watching a recording in progress.

Pause

As you watch live TV and recorded programs press

PAUSE

and the programming on your TV screen instantly freezes. No more missing the climactic scene of a movie or the winning play of the game! For programs you are watching live, your

DVR

will remain in pause for up to

90 minutes*. Pressing

PAUSE

more than once allows frame by frame viewing. Press

PLAY

to resume normal play of the program from the point where it was paused.

Rewind

Want to review a portion of your live show? It’s a snap with

DVR

. Press

REWIND

. Press it again up to 4 times to increase the rewind speed.

REW, REW2, REW3 and REW4 will appear on-screen. REW is the slowest setting and REW4 is the fastest. Press

REWIND

a fifth time or press

PLAY

to resume normal play.

Fast Forward

For programs you are watching live,

FAST FORWARD

can be activated if you have paused or rewound the program. Press

FAST FORWARD

to move forward in the program. Press it up to 4 times to increase the fast forward speed. FF, FF2, FF3 and FF4 will appear on-screen. FF is the slowest setting and FF4 is the fastest. Press

FAST FORWARD

a fifth time or press

PLAY

to resume normal play.

Note: You can only fast forward up to the point of live broadcast.

* Pause capacity depends on video format; less than two hours for

High Definition

programming.

Slow Motion

Your

DVR

is equipped with slow-forward and slow-rewind functions to give you crisp and clear

Slow Motion

images.

Ever wonder what the referees are looking at when they review a controversial play? Use

Slow Motion

to get an inside look. To activate slow-forward, press

PAUSE

and then

FAST FORWARD

. To use slow-rewind, press

PAUSE

and then

REWIND

. To return to regular speed, press

PLAY

.

Instant Replay

With

Instant Replay

*, you can go back to see the last play of the game or replay the last scene of your movie. Just press

PAGE

on your remote to replay the last 15 seconds. Press

PAGE

repeatedly to continue skipping back in 15-second increments.

Return to Live TV

Anytime you pause or rewind a live program, the show continues to be broadcast in real time. To return to live programming, press the button*.

SWAP Between Two Programs

Because your DVR has two tuners, it can buffer (temporarily record) two programs at the same time – one on each tuner. The

SWAP

feature lets you toggle back and forth between the two live shows while giving you full control of both.

• While you are tuned to a program, press the

SWAP

button on your remote. You will change tuners.

• Now you can select an alternate program by changing channels or using the guide.

• Press

SWAP

again to toggle between the two programs.

Note: The

SWAP

button is the key to keeping the buffer for both programs. If you change channels without using

SWAP

, you will lose the buffer.

* Some remotes are equipped with

Instant Replay

and

LIVE

buttons.

45

46

Your Personal Video Library

Using your

DVR

with

i-Guide

, you can build your own personal library of programs, movies, sports, TV shows…whatever you want. Follow the steps below to build and manage your personal video library.

Using Parental Locks With DVR

- You can restrict viewing of recorded programs, just like any other program. If you schedule a recording for a program you have

Locked

, the program will be recorded, however, audio is muted and no video will appear while the program is recording. A restricted notice remains on-screen allowing you to enter your PIN to view the program during recording. Once the program has been recorded, you can access it from your list of recorded programs. Just enter your

PIN

to view it.

Building Your Library - Recording Programs

You can set and schedule recordings three ways with i-Guide: one-touch record, interactively by program and by manually scheduling your recording.

One-Touch Record

Press

RECORD

on your remote any time while watching TV or while, navigating through the guide. For programs airing now, recording begins immediately at the point you pressed

RECORD

. You can automatically schedule recordings for programs starting at a later time or date by pressing

RECORD

while in the listings. Recording will start at the program’s scheduled start time.

Record Interactively

From Program

Information

From the listings, highlight a program starting now or scheduled for a later time. Press the

INFO

button and you will see an information screen. Highlight the

Icon

and press

OK

to start recording at the time the program is scheduled to start.

Note: For more information on

Action Icons

, see the

Action Icons

section in this manual.

Manually Schedule a Recording

You can set a

Manual Recording

to automatically record a specific time and channel.

Select

DVR

from the

Main Menu

, then select

Set a Recording

.

Select the start and end times and the day you wish to record and confirm your settings.

A channel list will then appear, allowing you to select the channel to record.

A “

Create a New Recording

” screen will appear. Select

Create a

Recording

to confirm your settings or select the

Recording Options

Icon

for additional recording options.

Record Two Programs at Once

The Dual Tuner

DVR

allows you to set recordings for two different programs that air at the same time. While recording two programs, you can watch and control either program up to the point of live TV by using the

SWAP

button on your remote. There are several ways to record two programs at once. Here are two basic examples:

While Watching a Show:

• Press

RECORD

to record the program you are watching.

• Press

SWAP

to switch to the other tuner and find the second program you want to record.

• Press

RECORD

when you locate the second program you want to record.

From the Guide:

• Highlight a program you want to record from any listings screen.

• Press

RECORD

to set up the first recording.

• Highlight the second program.

• Press

RECORD

to set up the second recording.

Record a Series

Your

DVR

lets you record multiple episodes of a program according to your preferences.

• Select the episode type to record, such as first run only or all episodes.

• Specify how many recordings to save.

• Specify how long to save the recording – until you erase it or until space is needed.

• To access advanced series setup features like add minutes to the start and end times and specify which channels to record, select the

Recording Options Icon

to review all options.

Your Series Recordings will appear in the

My Recordings

list with the show title as its label. Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default. To change your view, use the on your remote to View by Date, View by Channel or View by Title.

You may also modify the priority assigned to a series using the

Series Priority List

. (See next section)

Managing Scheduling Conflicts

If you schedule more than two recordings for the same time, you will see a

Scheduling Conflict

screen that allows you to choose between a previously set recording and the new recording that is conflicting.

Individual recordings always take priority over series recordings when there are scheduling conflicts. In case of a scheduling conflict between two series programs, additional icons will appear at the bottom of the

Scheduling Conflict

screen to help you determine which program to record.

47

- Return to the previous screen.

- Record new program or series as shown.

- Show conflicts when the new series is a high priority.

- Show conflicts when the new series is a low priority.

- Don’t record new program or series.

• To give your new recording the highest scheduling priority and to capture the most number of episodes for your new recording, select

High

. The screen will show you how many episodes of the new series will be recorded and which episodes of the old series will not be recorded because of the conflict.

• To move the new series back to the bottom of the scheduling priority list, select

Low

and the screen will refresh and give you revised results.

• Select the

Record Icon

to confirm your new settings.

Modify the Series Priority List

To help you manage which series get recorded when there are scheduling conflicts, your DVR automatically creates a

Series

Priority List.

The first series you set to record has the highest priority and is the program recorded in case of a conflict. If there are no conflicts, each additional series you set to record is added to the bottom of the list. You can easily change the recording priority of the programs so that the programs of your choice are recorded in case of a conflict.

• Select

DVR

from the

Main Menu

or

Quick Menu

.

• Choose

Series Priority List

.

• Highlight a program and use the

Page

remote to modify its priorities.

buttons on your

From here you can change your

Series Recording Options

by pressing

INFO

and selecting the options

Icon

.

Note: If you want to record two series recordings instead of an individual recording that airs at the same time, you must delete the individual recording from the

Scheduled Recordings List

(See Cancel a Scheduled Recording section).

View Your List of Scheduled Recordings

• From the

Main Menu

or

Quick Menu

, select

DVR

*.

• Select

Future Recordings

.

• See a list of all the programs you have scheduled to record.

• Select a title to cancel the

Scheduled Recording

or modify

Recording Options

.

48

* Menu label may vary.

Modifying Recording Options

i-Guide

gives you flexibility to manage your personal video library. You can change your

Recording Options

at any time, as often as you like.

Change Options for Scheduled Recordings

From the Main Menu or Quick Menu

Select

DVR,

then select

Future Recordings

to see a list of your

Scheduled

Recordings

. Highlight a program title and press

OK

or

INFO

.

Select the

Icon

from the Program Information Screen. Select the

Icon

to change the

Recording Options

or select the

Icon

to delete this program from your list of

Future Recordings

.

Use the buttons on your remote to change

Recording Options

:

• Change the frequency of the recording, such as every day or once a week.

• Specify how many recordings to save.

• Set a Save Until parameter, either until you delete or delete automatically when space is needed.

• Change the start and end times in order to catch every minute of a program, even if it runs over.

From Listings

Select your

Scheduled Recording

in the listings, it will be indicated by the red dot in the

Instant Info

.

Press

OK

or

INFO

and select the

Icon

to change your options or delete the

Scheduled Recording

.

From here, select

Icon

to cancel the recording, or select

Icon

to see all the

Recording Options

.

49

Recording Notices

Recording Starting Notice

Before a Scheduled Recording begins, a notice will appear on-screen giving you the opportunity to confirm or cancel the Scheduled

Recording. If you don’t do anything when the recording is scheduled to start, the

DVR

will automatically tune to the channel and begin recording. Live TV programming that has been temporarily recorded will be erased once the Scheduled Recording starts.

Recording Stopped Notice

Changing the channel during a recording will stop the recording. You will see a notice confirming whether you want to stop the recording and change channels or continue recording. You can

SWAP

to watch live TV while continuing a current recording. (See

SWAP

section of this manual for more information.)

View Programs Stored In Your Personal Video Library

• From the

DVR Menu

, select

My Recordings

. Use the buttons on your remote to search through and highlight titles from your list of recorded programs. Press

OK

or

INFO

to select the program.

• From the information screen, select

Icon

to resume play from where you left off or select

Icon

to restart from the beginning.

• To control playback while watching a recorded program, use either the Video Control Buttons or the arrow buttons on your remote. (See the “Playback Control” section of this manual for more information. )

50

Guide Symbols to Know: Recorded Program Information Screens

Go back to the previous screen

Play the recording

Start the recording from the beginning

Delete the program from

My Recordings

Change the

Delete Priority*

Place a

Lock

on the program to restrict viewing

DVR

is not a long-term storage device. To maximize your storage space, review the contents of your library regularly and discard the recordings you no longer wish to save. See “Managing Your

Personal Video Library” in this manual.

*

Delete Priority

is used to determine whether you delete the program or the program is deleted automatically when space is needed.

Managing Your Personal Video Library

A recorded program remains in your personal video library until you decide to delete it unless you have it set to delete when space is needed. Your

DVR

will record and store up to 90 hours of standard definition programming and up to 20 hours of

High Definition

programming*. There are several options for making the most efficient use of

DVR

storage space:

To Delete Recordings

From a Recorded Program Information screen, select the

Icon

to delete the recording. Select the

Icon

to modify the

Delete Priority

, which gives you additional options such as deleting the recording when space is needed.

Copy Recordings to a VCR Tape

After you watch a recording, decide to either erase it or keep it permanently by transferring it to a VCR tape.

When you copy recordings to a VCR tape, make sure that the recording is displayed on the TV screen for the entire time the recording is being copied. If you change channels or display guide screens during the copying process, your tape copy will contain these images and you may not have a complete copy of the recording.

1. Connect the

RCA Jacks

connection on the back of the

DVR

to your VCR Video In.

2. Put a tape in your VCR.

3. Access your list of

Recorded Programs

.

4. Highlight a program from your list and press

OK

or

INFO

to select the recorded program you want transfered to tape.

5. From the Information Screen, select to restart from the beginning.

6. Start recording on the VCR when playback begins.

7. As the recording plays, it is taped to your VCR.

Note: Refer to your VCR User Manual for specific instructions on using your VCR.

Recording Low and Full Notices

To help you manage your personal video library,

i-Guide

will advise you with an on-screen notice when the available memory gets low or full.

If recording space becomes full during a recording, the recording will stop. Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program.

* Recording

HD

programing requires a

DVR

connection to a

HD

television.

51

Digital Video Recording (DVR) – Single Tuner (Optional Feature)

Imagine…coming home to your own personal library of television programs, movies and sports that you can watch whenever it’s convenient for you. It’s TV for your schedule.

Pause live television! Rewind and replay programs so you don’t miss a beat.

Record up to 40 hours* of your favorite programs and view them as many times as you want, whenever you want.

You can even record

High Definition

TV**. All without rentals, tapes or returns.

DVR

has made recording and watching your favorite programs easier than ever. Powered by

i-Guide

, now you can record your favorite programs and watch them at your convenience. You have your own personal video library, stored on your digital set-top box. You can even pause, fast forward and rewind Live TV to playback the scenes you’ve missed. In fact, your

DVR

is one of the first available that can actually record and play

High Definition

programming!**

Control Live TV

Using your

DVR

with

i-Guide

, you can control Live TV. Anytime you tune to a channel, the

DVR

begins making a temporary recording of whatever you’re watching. So you can

PAUSE

if the phone rings,

REWIND

the scene you missed and

FAST FORWARD

to skip what you don’t want to watch. Your

DVR

will record up to one hour of live TV+.

The live TV recording is not a permanent recording, unless you actually record it to the

DVR

’s hard drive. For live TV recordings, the temporary recording (buffer) will be erased if any of the following occur:

• You turn off the

DVR.

• You change the channel.

• You begin recording the program you are watching or another program to the

DVR.

• You watch more than one hour. After one hour, the

DVR

removes the earlier minutes of the recording, so that the most recent hour is kept in the temporary storage.

Playback Controls

You can play back your video reordings using the buttons on your remote, using the Video Control Buttons

These buttons function like VCR controls. Plus, you have new DVR control features, like

Instant Replay

.

52

Note: Some remotes are equipped with an Instant Replay and Live buttons.

*Recording capacity varies.

**Recording and playback of High Definition programs requires DVR connection to High Definition television.

+Recording buffer (temporary storage) will record as long as you stay tuned to the same channel.

Using the Remote Control Arrow Buttons

The buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program.

Play

Pause

Rewind

Slow Rewind from Pause

OK

Go to Live TV

Pause

As you watch live TV and recorded programs press,

PAUSE

and the programming on your TV screen instantly freezes.

No more missing the climactic scene of a movie or the winning play of the game! For programs you are watching live, your

DVR

will remain in pause for up to two hours*. Press

PLAY

to resume normal play of the programfrom the point where it was paused.

Rewind

Want to review a portion of your live show? It’s a snap with

DVR

.

Press

REWIND

. Press it again up to 4 times to increase the rewind speed. REW, REW2, REW3 and REW4 will appear on-screen.

REW is the slowest setting and REW4 is the fastest. Press

REWIND

a fifth time or press

PLAY

to resume normal play.

Fast Forward

For programs you are watching live,

FAST FORWARD

can be activated if you have paused or rewound the program. Press

FAST

FORWARD

to move forward in the program. Press it up to 4 times to increase the fast forward speed. FF, FF2, FF3 and FF4 will appear on-screen. FF is the slowest setting and FF4 is the fastest.

Press

FAST FORWARD

a fifth time or press

PLAY

to resume normal play.

Note: You can only fast forward up to the point of live broadcast.

* Pause capacity depends on video format; less than 15 minutes for

High

Definition

programming.

Fast Forward

Slow Forward from Pause

53

54

Slow Motion

Your

DVR

is equipped with slow-forward and slow-rewind functions to give you crisp and clear

Slow Motion

images. Ever wonder what the referees are looking at when they review a controversial play?

Use

Slow Motion

to get an inside look. To activate slow-forward, press

PAUSE

and then

FAST FORWARD

. To use slow-rewind, press

PAUSE

and then

REWIND

. To return to regular speed, press

PLAY

.

Instant Replay

With

Instant Replay

*, you can go back to see the last play of the game or replay the last scene of your movie. Just press

PAGE

on your remote to replay the last 15 seconds. Press

PAGE

repeatedly to continue skipping back in

15-second increments.

Return to Live TV

Anytime you pause or rewind a live program, the show continues to be broadcast in real time. To return to live programming, press the button*.

Your Personal Video Library

Using your

DVR

with

i-Guide

, you can build your own personal library of programs, movies, sports, TV shows … whatever you want. Follow the steps below to build and manage your personal video library.

Building Your Library - Recording Programs

You can set and schedule recordings three ways with

i-Guide

: one-touch record, interactively by program and by manually scheduling your recording.

One-Touch Record

Press

RECORD

on your remote any time while watching

TV or while navigating through the guide.

Recording begins immediately at the point you pressed

RECORD

for programs airing now. You can automatically schedule recordings for programs starting at a later time or date by pressing

RECORD

while in the listings. Recording will start at the program’s scheduled start time.

*Some remotes are equipped with Instant Replay and LIVE buttons.

Using Parental Locks With DVR

- You can restrict viewing of recorded programs, just like any other program. If you schedule a recording for a program you have

LOCKED

, the program will be recorded, however, audio is muted and no video will appear while the program is recording. A restricted notice will remain on screen allowing you to enter your

PIN

to view the program during recording. Once the program has been recorded, you can access it from your list of recorded programs. Just enter your

PIN

to view it.

.

Record Interactively From Program Information

From the listings, highlight a program, scheduled for a later time. Press the INFO button and you will see an information screen. Highlight the

Icon

and press

OK

to start a recording for the time the program is scheduled to start.

Note: For more information on

Action Icons

, see the

Action Icons

section in this manual.

Manually Schedule a Recording

From the

Main Menu

or

Quick Menu

, select

DVR

*.

Select

Set a Recording

.

Enter the start and end time for the recording, enter the day to record and select

Icon

to confirm.

Select the channel you want to record and you’re set to go.

To schedule a repeat recording, such as multiple episodes of a program, you can modify the recording options. See

Modify Recording Options section.

Managing Scheduling Conflicts

If you try to schedule a recording that overlaps another scheduled recording time, you will see a

Scheduling Conflict

Message. Use the icons to decide which program to record.

- To keep the new recording and cancel the old one.

- To keep the old recording and cancel the new one.

View Your List of Scheduled Recordings

Step 1:

From the

Main Menu

or

Quick Menu

, select

DVR

*

* Menu label may vary

55

Step 2:

Select

Future Recordings

.

Step 3:

See a list of all the programs you have scheduled to record, select a title to cancel the scheduled recording or modify recording options.

56

Modifying Recording Options

i-Guide

gives you flexibility to manage your personal video library. You can change your

Recording Options

at any time, as often as you like.

Change Options for Scheduled Recordings

From the Main Menu

Select

DVR,

then select

Future Recordings

to see a list of your scheduled recordings. Highlight a program title and press

OK

or

INFO

.

Select the

Icon

from the program information screen. Select to change the

Recording Options

, or select to delete this program from your list of

Future Recordings

.

Recording Options

:

• Change the frequency of the recording, such as every day or once a week.

• Specify how many recordings to save.

• Set a Save Until parameter, either until you delete or automatically when space is needed.

• Change the start and end times in order to catch every minute of a program, even if it runs over.

From Listings

Select your

Scheduled Recording

in the listings indicated by the red dot in the instant info.

Press

OK

or

INFO

and select the

Icon

.

57

58

From here, select

Icon

to cancel the recording, or select

Icon

to modify the

Recording Options

.

Note: A scheduled recording will begin at the indicated start time and channel you select. The

Scheduled

Recording

is not tied to a program title. The

DVR

will record whatever program airs on that channel at that time.

Recording Notices

Recording Starting Notice

Before a scheduled recording begins, a notice will appear on-screen giving you the opportunity to confirm or cancel the scheduled recording. If you don’t do anything when the recording is scheduled to start, the

DVR

will automatically tune to the channel and begin recording. Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts.

Recording Stopped Notice

Changing the channel during a recording will stop the recording. You will see a notice confirming whether you want to stop the recording and change channels or continue recording.

View Programs Stored In Your Personal Video

Library

From the

DVR Menu

, select

My Recordings

. Use the buttons on your remote to search through and highlight titles from your list of recorded programs. Press

OK

to select the program.

From the Information Screen, select

Icon

to resume play from where you left off or select

Icon

to restart from the beginning.

DVR

is not a long-term storage device. To maximize your storage space, review the contents of your library regularly and discard the recordings you no longer wish to save. See “Managing Your Personal

Video Library” in this manual.

Guide Symbols to Know: Recorded Program Information Screens

- Go back to the previous screen

- Play the recording

- Start the recording from the beginning

- Delete the program from

- Change the

- Place a

Lock

My Recordings

Delete Priority Rule

* on the program to restrict viewing

To control playback while watching a recorded program, use either the video control buttons or the arrow buttons on your remote. See the “Playback Control” section for more information.

* Deletion Rule is used to determine whether you delete the program or the program is deleted automatically when space is needed.

59

Managing Your Personal Video Library

A recorded program remains in your personal video library until you decide to delete it, unless you have it set to delete when space is needed. Your

DVR

will record and store up to 40 hours of standard definition programming and up to 10 hours of

High Definition

programming*. To make the most efficient use of

DVR

storage space, follow these guidelines:

To Delete Recordings

From a recorded program Information Screen, select the

Icon

to delete the recording. Select the

Icon

to modify the

Delete Priority

, which gives you additional options such as deleting the recording when space is needed.

60

Copy Recordings to A VCR Tape

After you watch a recording, decide to either erase it or keep it permanently by transferring it to a VCR tape.

When you copy recordings to a VCR tape, make sure that the recording is displayed on the TV screen for the entire time the recording is being copied. If you change channels or display guide screens during the copying process, your tape copy will contain these images and you will not have a complete copy of the recording.

1. Connect the

Cable Out

or

OUT 1 (TV)

connection on the back of the

DVR

to the

Cable IN

of your VCR.

2. Put a tape in your VCR.

3. Access your list of

Recorded Programs

.

4. Highlight a program from your list and press

OK

or

INFO

to select the recorded program you want to tape.

5. From the information screen, select to resume play from where you left off or select to restart from the beginning.

6. Start recording on the VCR when playback begins.

7. As the recording plays, it is taped to your VCR.

Note: Refer to your VCR User Manual for specific instructions on using your VCR.

Recording Low and Full Notices

To help you manage your personal video library,

i-Guide

will advise you with an on-screen notice when the available memory gets low or full.

If recording space becomes full during a recording, the recording will stop. Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program.

* Recording HD programing requires a DVR connection to a

HD television.

Frequently Asked Questions

Interactive Program Guide

Q. What are the icons (little pictures) at the bottom of the screen?

A. Quick Menu Icons

are available to help you find what you’re looking for faster. The

Quick Menu

lets you quickly go to other areas of the guide, such as

Movies

or

Favorites Menus

. Once you have selected a program title by highlighting it and pressing

OK

or

INFO

, you can use the

Action Icons

on the information screens to set

Reminders

and

Parental Locks

, schedule

Recordings

,

BUY

programs and more.

Q. How do I tell what the icons mean?

A.

You will find descriptive text beneath the row of icons when you have an icon highlighted. This information changes as you move the yellow highlight using the arrow buttons on your remote. On Program Information screens, the

Action Icons

are specific to the program. For example, a

BUY Icon

will appear only for

OND

and

PPV

programs.

Playback Icons

will appear only for recorded programs or rented

On Demand

(

OND

) titles.

Q. I can’t see the entire program title in the listings.

A.

Some program titles are too long to fit in the space provided in the grid. You might see “…” to indicate there is more to the title. (For example:“Third Rock From the Sun” might look like “Third Rock…”). Highlight the program and check the

Instant Information

area at the top of the screen for program title and other valuable information, including rating, actors, start/end times, etc.

Q. What is the graphic bar that appears when I change channels?

A.

The

Flip Bar

appears for a few seconds as you’re changing channels to provide important information about programs. You will find the name of the current program, start and end times, channel number, rating and current time.

Q. How do I get information on programs?

A. i-Guide

provides detailed information on programs, including movies and sporting events. While in a listings screen, you can access information by pressing the

INFO

button on your remote. While you are tuned to a program, press

INFO

once for

Instant Information

or twice for complete information. Information includes program details like actors, ratings and a brief program synopsis. You can also set

Reminders

, place

Parental Locks

, order

Pay-Per-

View

movies and events and see other times a program is airing. To remove the information screen and return to watching television, press the

EXIT

button on the remote.

Q. What is the red light on the upper left front of my box and/or what is the envelope on the screen?

A.

Occasionally your cable provider may send a

Message

to let you know of new services and special promotions.

To read the message, go to the

Main Menu

and select

Messages

. You can keep or delete the

Message

once you have opened it.

Q. How do I set my digital audio language?

A.

Not only can you choose the language that displays on the screen buttons and descriptions, but you can also change the secondary digital audio that is available with certain networks and programs. Choose

Audio Setup

from the

Setup Menu

and change the default setting. Choose from English, Spanish, Portuguese or French. This feature is only supported on certain digital channels that provide secondary audio. If the chosen audio language is not available, the default audio language will be heard.

Q. What if I forget my Parental Locks/Purchase PINs?

A.

You must call your local cable company to have these

PINs

reset. All of the

PINs

will be cleared. Once reset, you will need to enter new

PINs

.

Q. Why can’t I purchase this Pay-Per-View program?

A.

There are several things that could restrict

Pay-Per-View

ordering:

• Check to make sure the phone line is plugged in.

• You may have inadvertently made too many

Pay-Per-View

orders. You may have to cancel one before you make another order.

• You may have reached your credit limit. Call your cable company and have them check your account.

• Your cable company may require you to call them to purchase a

PPV

program, instead of an automatic purchase through the box.

61

62

Q. What if I missed a Pay-Per-View movie/event that I ordered?

A.

If your cable company provides impulse-ordering, you will not be billed for

Pay-Per-View

on channels that aren’t tuned. In cities that require phone ordering, you need to call your cable company to cancel

Pay-Per-View

orders.

Check with your cable company to confirm canceling procedures.

On Demand (Optional Feature)

Q. Do my Parental Locks & Purchase PIN settings stay the same for On Demand purchases as with regular programs?

A.

Yes.

PINs

and settings apply to

On Demand

ratings and purchases.

Q. What if I only watched 15 minutes of my On Demand program and didn’t get to watch the rest before it expired?

A.

You will have to order it again. Refer to the

On Demand

section in this manual for more information on remaining rental and viewing times.

Q. If I get to the end of an On Demand program and want to watch it again, can I restart at the beginning?

A.

Yes, as long as your viewing period has not expired, you may watch it as often as you like.

Q. How do I return to watching an On Demand program after I’ve tuned to another channel?

A.

Select

My Rentals

from the

On Demand Menu

and choose the program you want to continue watching. You can either begin watching where you left off by selecting

Resume

, or start over with the

Restart

.

Q. Some of the programs appear in the listings with a checkmark or a dollar sign next to the title. What does this mean?

A.

Depending on the services your cable provider offers, you may see a checkmark or a dollar sign to indicate a program you have ordered.

Q. How many On Demand programs can I order at one time?

A.

Typically, there is no limit on purchases. Check with your cable operator for system-specific ordering information.

Q. I tried to order an On Demand program and received an error screen that said,“Unable to Process Request”.

What does this mean?

A.

The “Unable to Process Request” message occurs when the set-top box is unable to communicate with the

On

Demand

equipment at your cable company. Try turning your set-top box off and then on again. If the message appears again, note the time it appeared and the action you took and call your cable operator.

Q. When I selected a category from the On Demand Menu, I received a message that said,“No Program

Listings Available”. Why does this happen?

A.

If there are no programs available for this particular category, this message will appear.

DVR and Digital Services

Q. I currently record programs on my VCR. How is a DVR different?

A. Your

DVR

Cable Box takes recording technology to a new level, capturing picture and sound digitally (for a superior result to tape-based recording) and allowing greater viewing flexibility. You can also press Instant Replay to review the last 15 seconds or rewind to see a scene again. Yet you won't miss a moment of the program, because the

DVR

keeps recording the current broadcast while you pause, rewind or replay scenes. No VCR can do that!

Q. How do I return to live TV when I'm watching recorded programming?

A. Simply press the

LIVE

or button on your remote.

Q. How do I record a Pay-Per-View (PPV) broadcast?

A.

PPV

broadcasts must be recorded manually; you cannot schedule automatic recording in advance. Follow your cable operator's instructions for viewing PPV content, then press

Record

on your remote.

Q. How does the Parental Locks feature work?

A. Parental Locks allow you to block programs from being viewed. Locks are based on a program's title, rating and channel. See Parental Locks on page 31 of this manual.

Q. How can I find programs I want to record?

A. Using

i-Guide

, you can search many ways: through the Main Menu, Quick Menu, Search Menu, by programming category, through the By Time or Channel Listings grid or through the Search Menu to alphabetically search by Title.

When you find something that sounds interesting, simply press

Record

. The

DVR

will automatically record that program for you.

Q. What kind of programs can I record?

A. You can record both standard and High Definition programs which are automatically interpreted by the

DVR.

Recording

HD

programs will take more storage space on your

DVR

. However, you must have

HD

equipment.

Q. I have a home theater system. Can I record a program in Dolby Digital TM 5.1 on my DVR?

A.

As long as the program is being broadcast in Dolby Digital audio, the

DVR

will record the digital audio. A Dolby

Digital indicator will appear on the

Flip Bar

and Program Information screen for programs that provide it.

Q. What is the picture quality of recorded programs?

A.

The

DVR

records programs in the same quality in which they are broadcast. For example, programs broadcast in

HDTV

format are recorded in

HDTV

quality (if your

DVR

is connected to a

High Definition

television). Broadcast quality may vary.

Q. Can I record Digital Music channels?

A.

Yes. You can record and playback Digital Music. However, the playback controls (Pause, FF and REW) are not functional for recorded digital music.

Q. Can I record On Demand and Pay-Per-View programs?

A. On Demand

cannot be recorded with the

DVR

. However, you may record

Pay-Per-View

programs with one touch recording for current programs.

Q. How many other home entertainment components can be connected to my Cable Box?

A. Three: your television, cable box (refer to your Motorola User Guide), and one other component (VCR, DVD player or audio).

Q. Do I have to connect my DVR to a telephone or other data source?

A. The

DVR

gets all the information it needs from your cable signal, so that's the only connection required. In some cable systems, a phone connection may be necessary. Check with your local cable company to confirm.

Q. Can I adjust the quality of the video recording to conserve hard disk space?

A. No. the

DVR

records at a pre-set level to ensure consistent results.

Q. Can my cable operator or another company track what I record with my DVR?

A. No. What you choose to record with the DVR is confidential.

DVR and Digital Services – Dual Tuner

Q. How many hours of programming can I store on my DVR? What is the hard drive capacity?

A. The recording capacity depends on the video format that is being recorded. Your Dual Tuner

DVR

can record up to 90 hours of standard definition programming or up to 20 hours of high-definition programming. The hard drive capacity is 120GB. See “Managing Your Personal Video Library” section in this manual for more information.

Q. How many tuners does my DVR have?

A. Your

DVR

has two tuners so that you can, 1) record two channels at the same time, 2) record one and watch another or 3) record two channels and watch a 3rd program from your

DVR

recordings library.

Q. Can I record or watch two programs at the same time?

A. Yes, you can use the

SWAP

button on your remote to change from one tuner to the other.

Q. Can the DVR play back a High Definition recording while another HD program is being recorded?

A. Yes. In fact, you can record two programs at once while watching a previously recorded program from the hard drive for both

HD

and regular programming.

Q. Are there seperate buttons for each tuner? How do you make the Dual Tuner DVR record two programs at once?

A.

i-Guide

can record two different programs listed with overlapping times by pressing the

Record

button, by manually scheduling the recordings, or by setting future recordings from a Program Information screen.

Q. How much High Definition programming can I save versus standard definition programming?

A. You can record up to 90 hours of standard digital TV or up to 20 hours of

HDTV

(depending on the transmission bit rate). Recording times may vary.

Q. Does the DVR DCT6412 support digital video interfaces?

A. Yes. The DVR DCT6412 features both DVI and 1394-DTV digital interfaces.

Q. Does the DVR DCT6412 support external storage devices?

A. Yes. It includes an IEEE1394 port that will be functional in future software releases.

Dual Tuner DVR Recording and Playback of Recorded Programs (Optional Feature)

Q. How many recordings can I schedule for the future?

A.

There is no limit to the number of recordings you can schedule as long as you do not schedule more than two programs to record at the same time and you have available recording space.

Q. What if the program I want to record runs over its scheduled air time such as when a football game goes into overtime. How can I make sure I record everything?

A.

Change the

Recording Options

for the program. You can adjust the start and end times for the recording to ensure everything gets recorded.

Q. Can I watch a show I am recording before the recording is completed?

A.

Yes. You can either watch it live as it’s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues.

Q. Can I make a VHS tape or DVD of a recorded program?

A.You can copy a recorded program to a VHS or DVD tape by playing a recording from the

DVR

in real time while simultaneously recording on your VCR or DVD. See “Managing Your Personal Video Library”in the

DVR

Section of this manual.

Q. Can I set up my DVR to record every episode of a specific program title?

A.

Yes! Your DVR lets you record multiple episodes of a program according to your preference by setting up a

Series

Recording.

Select the episode type to record, such as first run only or all episodes. Specify how many recordings to save and how long to save the recording - until you erase it or until space is needed. To access advanced series setup features like add minutes to the start and end times and specify which channels to record, select the

Recording Options

Icon to review all options.

Tip: Use

Title Search

to find all air times for a particular title. You can then set up individual recordings for any or all episodes, no matter what time they’re on.

Q. Can I increase the rewind and fast forward speed?

A.

Yes. Your

DVR

will control rewind and fast forward at four speeds each. Just press the

REW

or

FF

buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback.

Q. Can I set the DVR to skip commercials as it is recording?

A.

No. You can only fast forward through commercials if you’re watching a recorded program.

Q. Can I “bookmark” a program I have recorded?

A.

Yes. When you stop playback of a recorded program, it will stop where you left it. To continue watching the program, select

Resume

or

Restart

from the

Action Icons

.

Q. On occasion, a recording starts a minute or two after the program has begun. Why?

A.

The

DVR

timer is synchronized with the program guide time. If a broadcaster starts the program a minute earlier than the guide’s scheduled time, the

DVR

will miss that first minute. You can program your

DVR

to start early or end late by adjusting your

Recording Options

.

Q. Only part of my program recorded. Why?

A.

If the beginning of the program did not record, you may have set it to record after the program began. If the end of the program did not record, the

DVR

may have reached its storage capacity before it was able to record the entire program.

Q. Do Parental Locks work with DVR?

A.

Yes.

Parental Locks

restrict viewing of recorded programs. If you schedule a recording for a program you have

Locked, the program will be recorded; however, audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your

PIN

to view the program during the recording. Once the program has been recorded, you can access it from

My Recordings

. Just enter your

PIN

to view.

Note: You can also set

Parental Locks

on recorded programs. Use the

LOCK

button on your remote or

Lock Icon

from

My Recordings

or from a Recorded Program Information screen.

Single Tuner DVR Recording and Playback of Recorded Programs (Optional Feature)

Q. How many recordings can I schedule for the future?

A.

There is no limit to the number of recordings you can schedule as long as you do not schedule more than one program to record at the same time and you have available recording space.

Q. What if the program I want to record runs over its scheduled airtime such as when a football game goes into overtime. How can I make sure I record everything?

A.

Change the

Record Options

for the program. Just adjust the start and end times for the recording to ensure everything gets recorded.

Q. Can I watch another program while I’m recording?

A.

You can watch a previously recorded program while you are recording a live program by accessing the DVR menu.

However, if you change channels you will see a screen asking you to confirm you want to change the channel and stop the recording.

Q. Can I watch a show I am recording before recording is completed?

A.

Yes! You can either watch it in “real time” as it’s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues.

Q. Can I make a VHS tape of a recorded program?

A.

Yes. As you are watching a program you have recorded on your

DVR

, you can record it to a tape. See “Managing

Your Personal Video Library” in the DVR Section of this manual.

Q. Can I set up my DVR to record every episode of a specific program title?

A.

Yes! Your DVR lets you record multiple episodes of a program according to your preference by setting up a

Series

Recording.

Select the episode type to record, such as first run only or all episodes. Specify how many recordings to save and how long to save the recording - until you erase it or until space is needed. To access advanced series setup features like add minutes to the start and end times and specify which channels to record, select the

Recording Options

Icon to review all options.

Tip: Use

Title Search

to find all air times for a particular title. You can then set up individual recordings for any or all episodes, no matter what time they’re on.

Q. Can I schedule a recording for two shows airing at the same time?

A.

Currently, your

DVR

can only record one program at a time. If you try to schedule a recording at the same time you have scheduled another, you will see a

Scheduling Conflict

message that gives you the opportunity to change your

Recording Options

.

Q. Can I increase the Rewind and Fast Forward speed?

A.

Yes. Your

DVR

will control rewind and fast forward at four speeds. Just press the

REW

or

FF

buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback.

Q. Can I set the DVR to skip commercials as it is recording?

A.

No. You can only fast forward through commercials if you’re watching a previously recorded program.

Q. Can I “bookmark” a program I have recorded?

A.

Yes! When you stop playback of a recorded program, it will stop where you left off. To continue watching the program, select

Resume

or

Restart

from the

Action Icons

.

Q. On occasion, a recording starts a minute or two after the program has begun. Why?

A.

The

DVR

timer is synchronized with the program guide time. If a broadcaster starts the program a minute earlier than the program guide’s scheduled time, the

DVR

will miss that first minute. You can program your

DVR

to start early or end late by adjusting your

Recording Options

.

Q. Only part of my program recorded. Why?

A.

If the beginning of the program did not record, you may set it to record after the program began. If the end of the program did not record, the

DVR

may have reached its storage capacity before it was able to record the entire program.

Q. Do Parental Locks work with DVR?

A.

Yes.

Parental Locks

restrict viewing of recorded programs. If you schedule a recording for a program you have

Locked

, the program will be recorded, however audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your

PIN

to view the program during the recording. Once the program has been recorded, you can access it from

My Recordings

. Just enter your

PIN

to view.

Note: You can also set

Parental Locks

on recorded programs. Use the

LOCK

button on your remote or

Icon

after you have selected the program from

My Recordings

or you can select the

Lock Icon

from an

Information Screen

.

Managing Your Recordings

Q. How long can I keep My Recordings?

A.

You can keep them as long as you want. Just remember, the recording space is limited, so you may need to delete some recorded programs from time to time in order to make room for new ones.

Q. How will I know when I’m almost out of recording space?

A.

An on-screen notice will appear advising you when recording space is low (80% full) or full.

Note: If you are recording a program and run out of recording space, the recording will stop. You can always see how much recording space is available from

My Recordings

. You can also manually delete recordings or set your

DVR

to automatically delete recorded programs when space is needed. See:“Managing Your Personal Video Library” section in this manual.

Q. Does the DVR automatically delete programs when the record space is full?

A.

Only if you set it up that way. The

DVR

will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed. When the record space is full, the oldest recordings that you have set to be deleted will be deleted first. If you do not want the

DVR

to automatically delete certain recordings, you can set them so that they are only deleted by you.

Controlling Live TV

Q. How long can I pause live TV?

A.

You can pause up to 90 minutes of standard programming; less with

HD

programming.

Q. How far back can I rewind live TV?

A.

You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel.

Q. How do I use Instant Replay?

A.

If your remote control is equipped with a

REPLAY

button, press it to instantly replay the last 15 seconds of the program. If there is no

REPLAY

button, use the

PAGE

button on your remote.

Q. If I’m watching a program in progress and want to record it, can I record from the beginning?

A.

If you just tuned to the program, the

DVR

begins recording from the point where you pressed record on your remote.

If you have been watching the program from the beginning and have not changed channels (without using

SWAP

), the

DVR

will save all the temporary recording (buffer) to the Hard Drive and you will capture the entire program.

Q. How can I catch up to the live broadcast of a program after I’ve paused it?

A.

Press the

LIVE

button (if available) or the down arrow on the remote. Or, you can fast forward to the point of live TV. The on-screen indicator will display “LIVE”.

Troubleshooting

Q. Why doesn’t the set-top box respond when I press the keys on my remote?

A.

If power is on, make sure your remote is in the Cable mode. Press the

CABLE

button on the remote.

Q. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorites and Reminders?

A.

No. These features will not be lost if the terminal loses its power. However, the guide information will need to reload into the box.

Q. Nothing happens when the MENU button is pushed, but I can change the channel up and down.

A.

If the terminal was just installed, it takes approximately 15-30 minutes for

i-Guide

to be downloaded to the set-top. If after 15-30 minutes nothing happens, unplug the terminal, plug it back in and wait another 15-30 minutes.

If the guide still does not appear, contact your cable company.

Q. I can’t see the edges of the i-Guide screens.

A.

Select the

Adjust Screen Position

option from the

Setup

screen. Press the buttons until the arrows on the screen are centered. If image is centered and still cut off, check your TV’s users manual.

Q. The guide has locked up. Neither the buttons on the remote, nor the buttons on the terminal itself work.

A.

Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to be downloaded. It will take some time for the information to appear. If there is still a problem after the information has appeared, call your cable company.

Q. I have no video, a snowy picture or I cannot tune to any of the digital channels.

A.

Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel (3 or 4).

Also, make sure you are actually controlling the cable terminal (press the

CABLE

button on the remote).

Q. Why won’t my remote control respond when I press a button?

A.

Go through this quick checklist to determine the problem:

1. Press the

CABLE

button on the remote to make sure it is in Cable mode. Try using the remote again.

2. If the remote is still not functioning correctly, press the CHAN button on the front of the terminal. If the channel changes, there is a problem with the remote control. The batteries or the remote control itself may need to be replaced.

3. Unplug the terminal and plug it back in.

4. Call your cable company.

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Q. There are no listings in the guide, or the words “To Be Announced” appear in the listings screens.

A.

This can happen if there has been a power failure or if the terminal was unplugged. Make sure everything is plugged in and running. Wait 15-30 minutes for the channels and program data to load.

Q. I have a message on my screen that says “This feature is currently being restored”. What does this mean?

A.

This screen appears if you try to access a feature that is not available because the terminal has not received all the necessary data. This most commonly happens following a power loss.

Q. I have a message on the screen that says “This channel should be available shortly”. What does this mean?

A.

This screen will appear when you tune to a channel that is currently not available. If the channel is not available after 15-30 minutes, call your cable company.

Q. What do I do if I am stuck in a screen or menu I do not understand and want to get out?

A.

You can always press the

EXIT

button on the remote to immediately return to watching TV. You can also press the

LAST

button to back up one screen at a time.

Q. The displayed information or pricing is incorrect.

A.

Although

i-Guide

checks all data thoroughly before it is sent to your home, programmers do sometimes change their schedules at the last minute without notification. Please report erroneous data to your cable company.

Q. What happens to my DVR recordings if my digital cable box temporarily loses power?

A.

All recordings that were saved prior to the power loss are preserved, as well as future recording schedules. You miss only the recordings in progress while the power was out.

Note: If you experience continued problems with your cable box, remote control or interactive program guide, please contact your local cable company.

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