Packard Bell EasyNote NS11HR User manual

Packard Bell EasyNote NS11HR User manual

EasyNote NS11HR

SERVICE GUIDE

Revision History

Please refer to the table below for the updates made on the EasyNote NS11HR service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw

Copyright

© 2010 Packard Bell is a registered trademark of Packard Bell BV. All rights reserved. All other brands and product names are trademarks or registered trademarks of their respective companies.

PRINTED IN TAIWAN

Contents

Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 7

CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 2: System utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 19

BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 28

Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unlocking the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . . . . . . . .33

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Preparing the work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Removing the bay cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Replacing the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Replacing the palm rest module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Replacing the power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Replacing the LCD front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Replacing the LCD panel hinge brackets . . . . . . . . . . . . . . . . . . . . . . . . 88

Replacing the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing the antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Testing the keyboard or auxiliary input device . . . . . . . . . . . . . 99

Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 102

Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

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Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Chapter 5: Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Bottom view - Discrete model . . . . . . . . . . . . . . . . . . . . . . . . . 119

Bottom view - UMA model . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . . . . . .121

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Appendix A: Test compatible components . . . . . . . . . . . . . . . . . . . . . . . 147

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Microsoft® Windows 7® Compatibility Test . . . . . . . . . . . . . . . . . . . 148

Appendix B: Online support information. . . . . . . . . . . . . . . . . . . . . . . . . 151

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iv

Contents

CHAPTER 1

System specifications

Preface

Features

System block diagram

Hardware specifications and configurations

1

CHAPTER 1: System specifications

Preface

Conventions

The following conventions are used in this manual:

Warning

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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Features

Platform

Processor

Intel

®

Core i3 Processor: 2310M (2.1 GHz)

Intel Core i5 Processors: 2410M (2.3 GHz), 2520M (2.5 GHz),

2540M (2.6 GHz)

Intel Core i7 Processors: 2620M (2.7 GHz), 2630QM (2.0 GHz),

2720QM (2.2 GHz), 2820QM (2.3 GHz)

Core logic: Mobile Intel HM65 Express Chipset

Wireless

Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10

Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)

Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00

Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH

Liteon Wireless LAN Realtek 8192SE BGN WN6603LH (2x2 BGN)

Lan Intel WLAN TBD Taylor Peak 2x2 AGN

System memory

DDR3 SO-DIMM

Data rate supported: 1066/1333 MT/s

Maximum memory: 8 GB (using two SO-DIMM modules)

Display and graphics

14.0" WXGA LED LCD panel

VGA controller:

Discrete model: NVIDIA® N12P-GS or NVIDIA N12P-GV with DDR3-800

1 GB or 2 GB VRAM with DDR3-800 1 GB or 2 GB VRAM

UMA model: Integrated in the Mobile Intel HM65 Express Chipset

Dual independent display support

16.7 million colors

MPEG-2/DVD hardware-assisted capability (acceleration)

MPEG-2/DVD decoding (for selected models)

WMV9 (VC-1) support (acceleration)

WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)

HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth

Digital Content Protection) support

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CHAPTER 1: System specifications

Storage subsystem

Industry standard 2.5” SATA hard drive (250–750 GB)

Optical drive options:

Blu-ray Disc™/DVD-Super Multi double-layer drive

DVD-Super Multi double-layer drive

5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard

(MMC), Memory Stick

®

(MS), Memory Stick PRO™ (MS PRO), xD-Picture

Card™ (xD)

Input devices

86-, 87-, or 91-key keyboard, 2.5 mm (minimum) key travel

Twelve function keys, four cursor keys, one Windows

®

key

Multi-touch touchpad pointing device

Audio

Two built-in stereo speakers

Internal analog microphone

Realtek Audio Codec ALC271X

Supports Dolby Advanced Audio technology

MS-Sound compatible

Communication

Integrated webcam

WLAN: Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10, Foxconn

Wireless LAN Atheros HB97 2x2 BGN (HM), Foxconn Wireless LAN

Broadcomm 43225 2x2 BGN (HM) T77H103.00, Liteon Wireless LAN Atheris

HB97 2x2 BGN (HM) WN6603AH, Liteon Wireless LAN Realtek 8192SE

BGN WN6603LH (2x2 BGN), Lan Intel WLAN TBD Taylor Peak 2x2 AGN

WPAN: Foxconn Bluetooth ATH AR3011, BRM 2046 BT 2.1, BRM 2070 BT

2.1, BRM 2046 BT3.0, BRM 2070 BT 3.0, or ATH BU12 BT 3.0

LAN: Broadcom BCM57785X

I/O ports

External display (VGA) port

Microphone in

Headphone

HDMI™ port with HDCP support

USB 2.0 port (two)

USB 2.0/3.0 port (one)

Ethernet (RJ45) jack

DC in jack for AC adapter

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Security

Kensington lock slot

BIOS-based user, supervisor, and HDD passwords

Physical specifications

Dimensions: 342 x 245 x 37 mm (13.46 × 9.64 × 1.46 in)

Weight: < 2.28 kg (5.027 lb) (including battery)

Environmental specifications

Temperature

Operating: 32 °F to 90 °F (0 °C to 35 °C)

Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)

Humidity (non-condensing)

Operating: 10% to 90%

Non-operating: 5% to 95%

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CHAPTER 1: System specifications

System block diagram

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Hardware specifications and configurations

CPU

Item

CPU type

Core logic

Socket type

Specification

Intel Core i3 Processor: 2310M (2.1 GHz)

Intel Core i5 Processors: 2410M (2.3 GHz), 2520M (2.5 GHz), 2540M (2.6 GHz)

Intel Core i7 Processors: 2620M (2.7 GHz), 2630QM (2.0 GHz), 2720QM

(2.2 GHz), 2820QM (2.3 GHz)

Mobile Intel HM65 Express Chipset

LGA 1155

Controllers

Item

Core logic

VGA

LAN

USB 2.0

Bluetooth

Wireless LAN

Controller

Mobile Intel HM65 Express Chipset

Discrete model: NVIDIA® N12P-GS or NVIDIA N12P-GV with DDR3-800 1 GB or 2 GB VRAM

UMA model: Integrated in the Mobile Intel HM65 Express Chipset

Broadcom BCM57785X

Mobile Intel HM65 Express Chipset

Foxconn Bluetooth ATH AR3011, BRM 2046 BT 2.1, BRM 2070 BT 2.1, BRM 2046

BT3.0, BRM 2070 BT 3.0, or ATH BU12 BT 3.0

Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10

Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)

Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00

Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH

Liteon Wireless LAN Realtek 8192SE BGN WN6603LH (2x2 BGN)

Lan Intel WLAN TBD Taylor Peak 2x2 AGN

Alcor AU6433

Realtek ALC272

Memory card reader

Audio codec

BIOS

Item

BIOS vendor

BIOS version

Specification

Phoenix

1.02

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CHAPTER 1: System specifications

Item

Supported protocols

Specification

Legacy BIOS and EFI architecture support

ACPI 3.0b compliance

PXE specification version 2.1

SMBIO Reference specification version 2.5 or later

USB specification revision 1.1/2.0/3.0

ASF specification version 2.0 or later

PCI Express base specification revision 2.1

PCI BIOS specification revision 2.1

BIOS Boot specification version 1.01

Simple boot flag specification version 2.1

System management bus specification version 2.0

AHCI support

Microsoft XP/Vista/Windows 7 logo program

Microsoft SLP 1.0 support

Microsoft OA 2.0/2.1 support

BIOS password control Manually set

Memory

Item

Memory controller

Memory size

SO-DIMM socket number

Supports maximum memory size

Supports SO-DIMM type

Supports data rate

Supports SO-DIMM package

Memory module combinations

Specification

Built-in

0 MB (no on-board memory)

2 sockets

8 GB

DDR3 synchronous DRAM

1066/1333 MT/s

204-pin SO-DIMM

You can install memory modules in any combination as long as they match the above specifications.

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Hard disk drive

Item

Models

Specification

Seagate

ST9250315AS

Toshiba

MK2565GSX

HGST

HTS545025B9

A300

WD

WD2500BPVT-

22ZEST0

Seagate

ST9320310AS

Toshiba

MK3265GSX

HGST

HTS545032B9

A300/HTS5432

32A7A384

WD

WD3200BPVT-

22ZEST0

320000

512

Seagate

ST9500325AS

Toshiba

MK5065GSX

HGST

HTS545050B9

A300

WD

WD5000BPVT-

22HXZT1

500000

512

Toshiba

MK6465GSX

WD

WD6400BPVT-

22HXZT1

640000

512

Seagate

ST9750423AS

Toshiba

MK7559GSX

HGST

HTS547575A9

E384

WD

WD7500BPVT-

22HXZT1

750000

512

Capacity (MB) 250000

Bytes per sector

512

4 Data heads

Drive Format

Disks 2

Spindle speed

(RPM)

5400

Performance Specifications

Buffer size

(MB)

8

Interface

Max. media transfer rate

(disk-buffer,

Mbytes/s)

SATA

100 MB/s

DC Power Requirements

3

Voltage tolerance

5V (DC) ± 5%

4

2

5400

8

SATA

3.0 GB/s

5V (DC) ± 5%

4

2

5400

8

SATA

3.0 GB/s

5V (DC) ± 5%

4

2

5400

8

SATA

3.0 GB/s

5V (DC) ± 5%

4

2

5400

8

SATA

3.0 GB/s

5V (DC) ± 5%

Optical drive

Item

Models

Specification

HLDS Super-Multi Drive GT32N/GT34N

Panasonic Super-Multi Drive UJ890A/UJ8A0

Pioneer Super-Multi Drive DVR-TD10RS

PLDS Super-Multi Drive DS-8A5SH

Sony Super-Multi Drive AD-7585H

Toshiba Super-Multi Drive TS-L633F

HLDS BD Combo CT30N

Panasonic UJ141AL

Pioneer BD Combo BDC-TD03RS

PLDS BD Combo DS-4E1S/DS-6E2SH

Sony BD Combo 4X BC-5540H

Panasonic BD RW UJ240A/UJ240AF

Performance Specification

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CHAPTER 1: System specifications

Item

Transfer rate

(KB/sec)

Specification

Sustained:

■ with CD: Max 3.6Mbytes/sec

■ with DVD: Max 10.08Mbytes/sec

Sustained:

■ with CD: Max 3.6Mbytes/sec

■ with DVD: Max 10.8Mbytes/sec with BD: Max 11Mbytes/sec

Buffer Memory

Interface

Applicable disc format

2MB

■ for CD/DVD: 2MB for BD: 4.5MB

SATA

CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+),

CD-text

DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM,

DVD+R, DVD+R DL, DVD+RW

CD:

CD-DA (Red Book) - Standard Audio CD & CD-TEXT

CD-ROM (Yellow Book Mode1 & 2) - Standard Data

CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session

CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)

CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video

Video-CD (White Book) - MPEG1 Video

CD-R (Orange Book Part)

CD-RW & HSRW (Orange Book Part Volume1 & Volume 2

Super Audio CD (SACD) Hybrid type

US & US+ RW

DVD:

DVD-ROM (Book 1.02), DVD-Dual

DVD-Video (Book 1.1)

DVD-R (Book 1.0, 3.9G)

DVD-R (Book 2.0, 4.7G) - General & Authoring

DVD+R (Version 1.0)

DVD+RW

DVD-RW (Non CPRM & CPRM)

DVD°”R Dual

Loading mechanism

Load: Manual

Power Requirement

Input Voltage 5 V ± 5% (Operating)

Blu-Ray:

BD-R, BD-R DL, BD-RE, BD-RE DL

Release: (a) Electrical (Release Button), (b) ATAPI command, (c) Emergency

5 V ± 5% (Operating)

LCD

Item

Vendor

Screen diagonal (mm)

Specification

AUO

CMI

LG

Samsung

14 inches

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Item

Resolution support (pixels)

Specification

2560 x 1600

1900x1200

1366 x 768

1360 x 768

1280 x 768

1280 x 720

1024 x 768

800 x 600

0.226

R.G.B. Vertical Stripe

Pixel pitch

Pixel arrangement

Display mode

Typical white luminance

(brightness)

Luminance uniformity

Contrast ratio

Response time (msec)

Nominal input voltage VDD

Viewing angle (degree)

Horizontal: Right/Left

Vertical: Upper/Lower

220 nits

1.25 max.

400:1, 500:1 or 650:1

8

+3.3V

45/45

20/45

Operating

Storage (shipping)

0 to +50

-40 to +60

Keyboard

Item

Keyboard controller

Specification

Nuvoton NPCE795P

Total number of keypads 86/87/91-key

Windows logo key Yes

Internal & external keyboard work simultaneously

Plug USB keyboard to the USB port directly

Pointing device

Item

Type

Buttons

Specification

Synaptics TM1465-001 Touchpad

ALPS KGDFF0508A Touchpad

Left/Right

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CHAPTER 1: System specifications

Memory card reader

Item

Controller

Cards supported

Compliancy

Specification

Alcor AU6433

Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)

Complies to SDIO Host Interface Specification Rev 1.0

Supports MMC, MMCplus, SD Memory, and SDIO cards

SDIO Version 1.10 compliant with High-Speed Mode

SD Host Interface Specification v1.0

SD Host Interface Specification v2.0

SD HC (High Capacity SD memory card)

Supports SD memory card, with CPRM security

Complies to MultiMediaCard™ Version 4.0

Supports Memory Stick™ and MS PRO media cards

Supports xD-Picture™ card and SmartMedia™ cards

Audio

Item

Audio codec

Audio onboard or optional

Mono or stereo

Resolution

Compatibility

Sampling rate

Internal microphone

Internal speaker/quantity

Specification

Realtek ALC271X_VB3

Built-in

Stereo

24-bit DAC and ADC

HD Audio

192 kHz maximum sample rate

2 speakers

Wired LAN

Item

LAN chipset

Specification

Broadcom BCM57785X

Supports LAN protocol

LAN connector type

10/100/1000 Mbps

RJ45

LAN connector location Left side

Features

Integrated 10/10/1000 BASE-T transceiver

PCI v2.2 compliant

Wake on LAN support meeting ACPI requirements

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Bluetooth

Item

Chipset

Data throughput

Protocol

Interface

Connector type

Specification

Foxconn Bluetooth ATH AR3011

Foxconn Bluetooth BRM 2046 BT 2.1

Foxconn Bluetooth BRM 2070 BT 2.1

Foxconn Bluetooth BRM 2046 BT3.0

Foxconn Bluetooth BRM 2070 BT 3.0

Foxconn Bluetooth ATH BU12 BT 3.0

2.1 Mbit/s

Bluetooth 2.1/3.0

USB (board level)

Wireless via Bluetooth protocols

Wireless LAN

Item

Chipset

Data throughput

Protocol

Interface

Specification

Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10

Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)

Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00

Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH

Liteon Wireless LAN Realtek 8192SE BGN WN6603LH (2x2 BGN)

Lan Intel WLAN TBD Taylor Peak 2x2 AGN

11~54 Mbps, up to 270 Mbps for Draft-N

IEEE 802.11a

IEEE 802.11b

IEEE 802.11g

PCI bus (mini PCI socket for wireless module)

USB

Item

Chipset

USB compliancy level

OHCI

Number of USB ports

Location

Specification

Mobile Intel HM65 Express Chipset

2.0

USB 3.0 host controller

3

One on the right side

Two on the left side

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CHAPTER 1: System specifications

Buttons/Indicators/Ports

Item

Buttons

Indicators

Ports

Specification

Power button

Bluetooth/Wireless network

Hard drive

Battery charge

Power

USB (three)

External display (VGA) port

Ethernet (RJ45)

Headphone/SPDIF Audio Out

Microphone in

DC in jack for AC adapter

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

HDMI™ port with HDCP support

Camera

Item

Model

Interface

Resolution

LED

Specification

Chicony 1.3M CH9665SN, CH_6A1_SP

Liteon 1.3M LT9665AL/LT6AASP, LT6AASP( 09P2BF127), LT_6A1_SP

Suyin 1.3M SY9665SN, SY_6A1_SP

USB 2.0

1.3 MP (1280 x800)

Fans

CPU temperature (° C)

45-50

55-66

68-74

78-83

86-91

Fan speed (rpm)

0-3000

0-3300

3300-3800

3800-4100

4100-4800

Acoustic level (dBA)

29

33

38

40

40

Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C; H/W shut down at 105 °C

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Battery

Item

Vendor

Type

Pack capacity

Number of battery cell

Package configuration

Normal voltage

Charge voltage

Specification

LGC

Panasonic

Samsung

Sanyo

Sony

Simplo

Li-ion

4400mAH

6

3 cells in series, 2 series in parallel

11.1V

12.6V (max)

Power supply

Item

Vendor

Input rating

Maximum input AC current

Output rating

Specification

Chicony

Delta

Liteon

Hipro

90V AC to 264V AC, 47Hz to 63Hz

1.7A (max)

19V DC, 3.42A, 65W

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CHAPTER 1: System specifications

Power savings

ACPI mode

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Suspend to RAM (S3)

Save to Disk (S4)

Power Management

All devices in the notebook are turned off completely.

OS initiated shutdown. All devices in the notebook are turned off completely.

Individual devices such as the CPU and hard disc may be power managed in this state.

CPU set power down

VGA suspend

PCMCIA suspend

Audio power down

Hard drive power down

Optical drive power down

Super I/O low power mode

Also called Hibernation mode. System saves all system states and data onto the disc prior to powering off the whole system.

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CHAPTER2

System utilities

BIOS setup utility

BIOS recovery

Clearing a BIOS password

Unlocking the hard drive

17

CHAPTER 2: System utilities

BIOS setup utility

The BIOS setup utility is a hardware configuration program built into the notebook’s

BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.

To run the BIOS Setup Utility:

1

Turn on the notebook.

If the computer is already turned on, save your data and close all open applications, then restart the computer.

2

Press F2 when the Press <F2> to enter Setup prompt appears on the bottom of the screen.

Use the left and right arrow keys to move between selections on the menu bar.

I n f o r m a t i o n M a i n

C P U Ty p e :

C P U S p e e d :

I D E 0 M o d e l N a m e :

I D E 0 S e r i a l N u m b e r :

ATA P I M o d e l N a m e :

S y s t e m B I O S Ve r s i o n :

V G A B I O S Ve r s i o n :

K B C Ve r s i o n :

S e r i a l N u m b e r :

A s s e t Ta g N u m b e r :

P r o d u c t N a m e :

M a n u f a c t u r e r N a m e :

U U I D :

P h o e n i x S e c u r e C o r e Ti a n o S e t u p

S e c u r i t y B o o t E x i t

I n t e l ( R ) C o r e ( T M ) i 7 - 2 7 2 0 Q M C P U @ 2 . 2 0 G H z

2 . 2 0 G H z

TO S H I B A M K 6 4 6 5

9 0 J A C 2 Y B T

O p t i a r c B D R O M

V 1 . 0 2

2 0 8 0

1 . 0 0

X X X X X X X X X X X X X X X X X X X X X X X

B a s e B o a r d A s s e t Ta g

X X X X X X X X

X X X X X X X

X X X X X X X X - X X X X - X X X X - X X X X - X X X X X X X X X X X

F1

Esc

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F5/F6

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

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Navigating the BIOS setup utility

Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens.

To use the BIOS setup utility:

To choose a menu, use the left

 and right

 arrow keys.

To choose an item, use the up

 and down

 arrow keys.

To change the value of a parameter, press F5 or F6.

A plus sign (+) indicates the item has sub-items. Press E

NTER

to expand this item.

To load default settings, press F9.

To save changes made and close the utility, press F10.

1

Press E

SC

while you are in any of the menu screen to display the Exit menu.

Important

• You can change the value of a parameter if it is enclosed in square brackets.

• Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific

Help part of the screen. Read this information carefully when making changes to parameter values.

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.

BIOS setup utility menus

The Setup utility has five menus for configuring the various system functions.

These include: Information, Main, Security, Boot, and Exit.

Important

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.

Actual screen information varies by model, installed features, and location.

• In the descriptive table following each of the screenshot, settings in boldface are the default settings.

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CHAPTER 2: System utilities

Information

The Information menu displays a summary of your computer hardware information.

These information are necessary for troubleshooting and may be required when asking for technical support.

I n f o r m a t i o n M a i n

C P U Ty p e :

C P U S p e e d :

I D E 0 M o d e l N a m e :

I D E 0 S e r i a l N u m b e r :

ATA P I M o d e l N a m e :

S y s t e m B I O S Ve r s i o n :

V G A B I O S Ve r s i o n :

K B C Ve r s i o n :

S e r i a l N u m b e r :

A s s e t Ta g N u m b e r :

P r o d u c t N a m e :

M a n u f a c t u r e r N a m e :

U U I D :

P h o e n i x S e c u r e C o r e Ti a n o S e t u p

S e c u r i t y B o o t E x i t

I n t e l ( R ) C o r e ( T M ) i 7 - 2 7 2 0 Q M C P U @ 2 . 2 0 G H z

2 . 2 0 G H z

TO S H I B A M K 6 4 6 5

9 0 J A C 2 Y B T

O p t i a r c B D R O M

V 1 . 0 2

2 0 8 0

1 . 0 0

X X X X X X X X X X X X X X X X X X X X X X X

B a s e B o a r d A s s e t Ta g

X X X X X X X X

X X X X X X X

X X X X X X X X - X X X X - X X X X - X X X X - X X X X X X X X X X X

Parameter

F1

Esc

H e l p

E x i t

CPU Type

S e l e c t I t e m

S e l e c t M e n u

Description

F5/F6

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

Displays the processor model and speed.

CPU Speed

IDE0 Model Name

Displays the processor speed.

Displays the model name of the hard drive installed on the primary IDE master.

IDE0 Serial Number Displays the serial number of the hard drive installed on the primary IDE master.

ATAPI Model Name Displays the model name of the installed optical drive.

System BIOS

Version

VGA BIOS Version

KBC Version

Serial Number

Asset Tag Number

Displays system BIOS version.

Displays the VGA firmware version.

Displays the keyboard controller version.

Displays the system serial number.

Displays the system asset tag number

Product Name Displays the official model name of the computer.

Manufacturer Name Displays the name of the computer manufacturer.

UUID Displays the computer’s UUID (universally unique identifier).

UUID is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

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Main

Use the Main menu to set the system time and date, and other basic options.

I n f o r m a t i o n

S y s t e m Ti m e :

S y s t e m D a t e :

To t a l M e m o r y :

Vi d e o M e m o r y :

Q u i e t B o o t :

N e t w o r k B o o t :

F 1 2 B o o t M e n u :

D 2 D R e c o v e r y :

S ATA M o d e :

M a i n

P h o e n i x S e c u r e C o r e Ti a n o S e t u p

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

[ 1 0

[ 11

: 0 5 : 4 8 ]

/ 1 7 / 2 0 1 0 ]

8 1 9 2 M B

2 0 4 8 M B

[ E n a b l e d ]

[ E n a b l e d ]

[ D i s a b l e d ]

[ E n a b l e d ]

[ A H C I M o d e ]

Vi e w o r s e t t h e s y s t e m t i m e .

Parameter

System Time

F1

Esc

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

Description

F5/F6

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

Displays the system time. The time is expressed in a 24-hour format.

Format/Options

HH:MM:SS

(hour:minute:second)

System Date

Total Memory

Video Memory

Quiet Boot

Network Boot

F12 Boot Menu

Displays the system date.

Enables or disables the Quiet Boot function.

When enabled, BIOS setup is in graphical mode and displays only the computer brand logo during POST and while booting.

When disabled, BIOS setup is in conventional text mode and displays the system Summary Screen.

MM/DD/YYYY

(month/day/year)

Displays the size of system memory detected during boot-up.

Displays the size of video memory detected during boot-up.

Disabled

Enabled

When enabled, a remote host with appropriate boot image can boot this computer. (only works with an Ethernet device.)

Enables or disables the Boot menu during

POST.

Disabled

Enabled

Disabled

Enabled

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.

CHAPTER 2: System utilities

Parameter

D2D Recovery

SATA Mode

Description

Enables or disables the D2D Recovery function. This function allows the user to create a hidden partition on the hard drive to store the operation system. User can then use this partition to restore the system to factory defaults by pressing the Alt+F10 keys during system boot-up.

Select the SATA controller operating mode.

When set to AHCI (Advanced Host

Controller Interface), the SATA controller enables its AHCI and RAID features when the computer boots up.

When set to IDE, the SATA controller disables its AHCI and RAID functions when the computer boots up.

Note: If you do not intend to use the AHCI or RAID features set this parameter to IDE to speed up the boot-up time.

Format/Options

Disabled

Enabled

AHCI Mode

IDE

Security

Use the Security menu option to set system passwords to protect your computer from unauthorized use.

I n f o r m a t i o n M a i n

S u p e r v i s o r P a s s w o r d I s :

U s e r P a s s w o r d I s :

H D D P a s s w o r d I s :

S e t S u p e r v i s o r P a s s w o r d

S e t U s e r P a s s w o r d

S e t H D D P a s s w o r d

P a s s w o r d o n B o o t :

P h o e n i x S e c u r e C o r e Ti a n o S e t u p

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

C l e a r

C l e a r

C l e a r

[ E n t e r

[ E n t e r ]

]

[ E n t e r ]

[ D i s a b l e d ]

S e t o r c l e a r t h e

S u p e r v i s o r a c c o u n t ’s p a s s w o r d .

Parameter

Supervisor

Password Is

F1

Esc

H e l p

E x i t

User Password Is

S e l e c t I t e m

S e l e c t M e n u

F5/F6

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

Description

Displays the supervisor password status.

Displays the user password status.

HDD Password Is Displays the hard drive password status.

Option

Clear

Set

Clear

Set

Clear

Set

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Parameter

Set Supervisor

Password

Description Option

Press Enter to set a supervisor password. When set, this password will allow the user to access and change all settings in the Setup

Utility.

Set User Password Press Enter to set a user password. When set, this password will restrict a user’s access to the Setup menus. Only the following menus will be accessible:

• System Time and System Date

• All Exit menu options excluding Load Setup Defaults

Note: A supervisor password must first be set before creating a user password.

If Password on Boot is enabled, the user must enter the user password each time the notebook is turned on or wakes from

Sleep.

Set HDD

Password

Password on Boot

Press Enter to set password for accessing the hard disk drive

(HDD) password. It will be required during boot-up or when waking from hibernation mode.

Referred to as the power-on password. When enabled, the user or supervisor password will be required to boot up the system.

Note: A supervisor password must first be set before creating a user password.

Disabled

Enabled

Caution

When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

Setting a password

Note the following reminders before you define a system password:

The maximum length of password contains 8 alphanumeric characters.

System passwords are case-insensitive.

When typing the password, only shaded blocks representing each typed character are visible.

To set a supervisor password:

1

Press

or

to highlight Set Supervisor Password , then press Enter .

The Set Supervisor Password box opens.

2

Type a password, then press Enter .

23

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CHAPTER 2: System utilities

3

Retype the password to verify the first entry, then press

Enter

.

You will be prompted to save the new password.

4

Press

Enter

.

5

Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.

To set a user password:

1

Press

or

to highlight Set User Password , then press Enter .

The Set User Password box opens.

2

Type a password, then press Enter .

3

Retype the password to verify the first entry, then press

Enter

.

You will be prompted to save the new password.

4

Press

Enter

.

5

Press F10 to save the password and close the Setup Utility.

Changing a password

To change a password:

1

Press

or

to highlight the

Set Supervisor Password

or

Set User Password field, then press

Enter

.

The Set Supervisor Password or Set User Password box opens.

2

Type the current password, then press Enter .

3

Type a new password, then press

Enter

.

4

Retype the new password to verify the first entry, then press Enter .

You will be prompted to save the new password.

5

Press Enter .

6

Press

F10

to save the password and close the Setup Utility or you can proceed to setting a user password.

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Removing a password

To remove a password:

1

Press

or

to highlight the Set Supervisor Password or Set User Password field, then press Enter .

The Set Supervisor Password or Set User Password box opens.

2

Type the current password, then press

Enter

.

3

Press Enter twice without entering anything in the new and confirm password fields.

You will be prompted to confirm the password removal.

4

Press Enter .

5

Press

F10

to save the password and close the Setup Utility or you can proceed to setting a user password.

Resetting a password

If you have forgotten the user password, the computer will continue to function normally but you will have limited access to the Setup utility.

If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the computer. The same thing applies if you forget the HDD password.

To clear a lost BIOS password (user or supervisor password) you need to short

the clear password hardware gap located on the system board. Go to page 30

for instructions.

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock your hard drive. Go to

page 31 for

instructions.

25

26

CHAPTER 2: System utilities

Boot

Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system.

I n f o r m a t i o n M a i n

P h o e n i x S e c u r e C o r e Ti a n o S e t u p

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

B o o t P r i o r i t y O r d e r

1 : I D E 0 : TO S H I B A M K 6 4 6 5 G S X

2 : I D E C D / D V D : O p t i a r c B D R O M B C - 5 5 4 0 H

3 : N e t w o r k B o o t : B R C M M B A S l o t 0 4 0 0 v 1 4 . 4 . 3

4 : U S B H D D :

5 : U S B F D D :

6 : U S B C D / D V D :

U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s < F 6 > t o m o v e i t u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e l i s t . P r e s s < E s c > t o e s c a p e t h e m e n u .

F1

Esc

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F5/F6

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

To set boot drive sequence:

1

Press

or

to highlight a bootable device.

2

Press

F5

or

F6

to move the selected device up or down the boot sequence.

3

Press F10 to save the changes you made and close the Setup utility.

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Exit

The Exit menu screen lists options for quitting from the Setup Utility.

I n f o r m a t i o n M a i n

E x i t S a v i n g C h a n g e s

E x i t D i s c a r d i n g C h a n g e s

L o a d S e t u p D e f a u l t s

D i s c a r d C h a n g e s

S a v e C h a n g e s

P h o e n i x S e c u r e C o r e Ti a n o S e t u p

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

E q u a l t o F 1 0 , s a v e a l l c h a n g e s o f a l l m e n u s , t h e n e x i t s e t u p c o n f i g u r e d r i v e r. F i n a l l y r e s e t s t h e s y s t e m a u t o m a t i c a l l y.

F1

Esc

H e l p

E x i t

Option

Exit Saving Changes

S e l e c t I t e m

S e l e c t M e n u

F5/F6

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

Description

Saves changes made and closes the Setup utility. Keyboard shortcut: F10

Discards changes made and closes the Setup utility.

Exit Discarding

Changes

Load Setup Defaults

Discard Changes

Save Changes

Loads the factory-default settings for all Setup parameters.

Keyboard shortcut: F9

Discards all changes made to the Setup utility and loads previous configuration settings.

Saves all changes made to the Setup utility.

27

CHAPTER 2: System utilities

BIOS recovery

An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

Caution

Observe the following when performing a BIOS recovery:

• Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery and BIOS flash procedures.

• The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS.

Creating the Crisis Recovery disk

To create the Crisis Recovery disk:

1

Prepare a removable USB storage device with a capacity size greater than

10 MB.

Note that all data on the USB storage device will be cleared during the creation of the crisis disk.

2

Set up a computer running the Windows XP or Windows Vista OS and plug in the USB storage device into an available USB port.

3

Use the text editor to create a file named startup.nsh with the following contents. fs0:

PFlash.efi/bb1/silent/sv/sd JV40009j.fd (where JV40009j.fd is the new BIOS image file)

4

Copy the startup.nsh file and the following folder and files to the USB storage device.

EFI folder

BIOS.cap

PFlash.efi

CrisisRevocery.efi

BIOS image file

5

Eject and reconnect the USB storage device, and make sure the files are saved to the device.

Performing a BIOS recovery

To perform a BIOS recovery:

1

Shut down the BIOS failed-computer.

2

Connect the USB storage device containing the Crisis Recovery disk files to the failed computer.

3

Press and hold the

Fn

+

Esc

keys (this is the BIOS recovery hotkey), then press the power button.

The BIOS recovery process begins. When the process is complete the computer will automatically reboot.

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4

Disconnect the USB storage device from the computer.

5

Perform a BIOS flash procedure to update the BIOS firmware.

Running the Flash utility:

To run the Flash utility:

1

Rename the BIOS file as “XXXXXXX.FD”.

2

Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis

Recovery disk files.

3

Turn off the computer.

4

Insert the USB device containing the renamed BIOS file and the Crisis

Recovery disk files to any USB port.

5

Press and hold the

Fn

+

Esc

keys (this is the BIOS recovery hotkey), then press the power button.

6

Release the Fn + Esc keys after POST.

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CHAPTER 2: System utilities

Clearing a BIOS password

To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap (G2201) located on the system board.

30

Gap

G2201

Default setting

Open (normal)

Function

Short to clear the user and supervisor passwords.

To clear a BIOS password:

1

Turn off the notebook and unplug all the peripherals connected to it.

2

Complete the steps in

“Removing the battery” on page 38 .

3

Complete the steps in

“Removing the bay cover” on page 39 .

4

Remove the wireless card by performing steps

3

7 of the

“Replacing the wireless card” on page 43

.

5

Locate the G2201 gap.

6

Use an electrical conductivity tool to short the two contacts on the hardware gap together.

7

While resting the tool on the two contacts, plug one end of the AC adapter into the DC power jack and plug one end to an electrical outlet.

8

Press the power button to turn on the system.

9

After the POST, remove the tool from the hardware gap.

10

Reinstall the battery pack, and the bay cover.

11

Turn on the notebook and press

F2

during bootup to access the Setup utility.

12

Press F9 to load the system defaults.

13

Press

F10 to save the changes you made and close the Setup utility.

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Unlocking the hard drive

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive.

To unlock a hard drive:

1

Open the computer in a DOS environment.

2

Type the following command:

A\> unlock6 XXXXX 00 (where XXXXX is the HDD password error code)

3

Press Enter to display the command options.

4

Select option 2 ( upper case ASCII code

), then press

Enter

.

5

Write down the generated master password.

6

Reboot the computer.

7

In the HDD password prompt, type the master password generated in step 5

, then press Enter .

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CHAPTER 2: System utilities

CHAPTER3

Replacing notebook components

Preventing static electricity discharge

Preparing the work space

Required tools

Preparing the notebook

Removing the battery

Replacing the hard drive

Replacing the wireless card

Adding or replacing memory modules

Replacing the optical drive

Replacing the palm rest module

Replacing the touchpad board

Replacing the keyboard

Replacing the speakers

Replacing the power button board

Replacing the USB board

Replacing the Bluetooth module

Replacing the system board

Replacing the cooling assembly

Replacing the processor

Replacing the LCD panel assembly

Replacing the LCD front panel

Replacing the webcam

Replacing the LCD panel

Replacing the LCD panel hinge brackets

Replacing the microphone

Replacing the antennas

Replacing the LCD assembly lid

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CHAPTER 3: Replacing notebook components

Preventing static electricity discharge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Important

Before performing maintenance on the notebook, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before performing maintenance on the notebook, follow these guidelines:

Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.

Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.

Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that secures cables or components. Two types of tape are used in this notebook:

Mylar, non-conductive tape is typically transparent, with a red or brown tint.

Conductive tape is typically grey or silver in color.

If the existing tape cannot be reused, replace it with the same type. Make sure the replacement tape is of the non-ESD generating kind. Do not use cellophane tape.

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Preparing the work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

Use a sturdy table. Make sure that the table top is wide enough to hold each component as you remove it.

Ensure that clear lighting condition is available to make part identification easier.

Keep your work surface free from clutter and debris that may damage components.

Use a magnetized screwdriver for removing screws.

When removing components that are attached to the notebook by a cable, unplug the cable before removing the screws, when possible, to avoid damaging the cable.

As you remove components and screws, lay them toward the rear of your work surface (behind the notebook) or far enough to the side that your arms will not accidentally brush them onto the floor.

To help keep track of screws, try the following:

Place each component’s screws in their own section of a parts sorter.

Place each component’s screws next to the component on your work surface.

Print the first page of each task, then place the page toward the rear of your work surface. As you remove screws, place the screws in their respective section on the page.

After loosening screws that are deeply recessed in a hole (for example, on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings.

When reassembling the component, just remove the tape and tighten the screws.

When you place flat-headed screws on the work surface, stand them on their heads to prevent the screws from rolling off the table.

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CHAPTER 3: Replacing notebook components

Required tools

To disassemble the notebook, you need the following tools:

Wrist grounding strap (for ESD prevention) v v v v

Conductive mat (for ESD prevention)

Flat screwdriver

Phillips screwdriver

Non-marring plastic scribe

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Preparing the notebook

To prepare the notebook for maintenance:

1

Make sure that the optical disc drive is empty.

2

Turn off the notebook.

3

Close the LCD panel.

4

Disconnect the AC adapter.

5

Disconnect the network cable and all peripheral devices connected to the notebook.

6

Make sure there is no memory card on the card reader slot. To remove a memory card: a

Push against the card, as if you were pushing it further into the slot, letting the card spring out b

Pull the memory card out of its slot.

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CHAPTER 3: Replacing notebook components

Removing the battery

To remove the battery:

1

Turn the notebook over so the base is facing up.

2

Slide the battery release latch.

3

Remove the battery out of the notebook.

Note

The battery is highlighted with a yellow rectangle in the above image. Follow local regulations for battery disposal.

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Removing the bay cover

To remove or replace components located on the lower bay, you need to remove the bay cover first.

Tools you need to complete this task:

Non-marring plastic scribe

Phillips #0 screwdriver

Screws removed during this task:

3 black M2.5×6 (bay cover)

To remove the bay cover:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Turn the notebook over so the base is facing up.

3

Remove the bay cover screws.

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CHAPTER 3: Replacing notebook components

4

Insert a non-marring plastic scribe on the cover’s notch to release the cover from the computer, and then remove the cover.

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Replacing the hard drive

Tools you need to complete this task:

Phillips #0 screwdriver

Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

2 chrome M3×4 (hard drive bracket)

To replace the hard drive:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the bay cover” on page 39

.

3

Remove the hard drive screw.

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CHAPTER 3: Replacing notebook components

4

Grasp the black mylar tab and use it to disengage the hard drive from its connector, and then remove the drive from its compartment.

5

If your new hard drive already includes the hard drive bracket, go to

step 8 .

If you need to use the bracket from the old hard drive, go to step 6 .

6

Remove the screws that secure the hard drive bracket, and then detach the drive from the bracket.

7

Place the bracket on the new drive and secure it with the two screws

removed in step 6

.

8

Slide the new hard drive into the hard drive compartment and make sure it’s properly engaged to the SATA1 connector.

9

Secure the new drive to the base with the screw removed in step 6 .

10

Reinstall the bay cover.

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Replacing the wireless card

Tools you need to complete this task:

Phillips #0 screwdriver

Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (wireless card)

To replace the wireless card:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the bay cover” on page 39

.

3

Detach the barcode sticker.

4

Unplug the antenna cables. Note which color cable corresponds to each of the connectors.

Important

The number of antenna cables varies depending on the type of wireless card installed on the notebook. IEEE 802.11n cards typically have three antenna cables. Other types of wireless cards usually have only two antenna cables.

5

Move the antenna cables away from the wireless card screw.

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CHAPTER 3: Replacing notebook components

6

Remove the screw securing the wireless card.

7

Pull the card out of the slot.

8

Insert the new wireless card at a 30° angle into the empty Mini Card slot.

The card is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.

9

Secure the new wireless card with the screw removed in

step 6 .

10

Reconnect the antenna cables to the connectors.

11

Reinstall the bay cover.

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Adding or replacing memory modules

Important

Use only memory modules designed for this notebook.

Tools you need to complete this task:

Non-marring plastic scribe

Phillips #0 screwdriver

Screws removed during this task:

3 black M2.5×6 (bay cover)

To add or replace memory modules:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the bay cover” on page 39

.

3

If you are replacing a memory module, go to step 4 .

If you installing an additional memory module, go to step 5

.

4

Use a non-marring plastic scribe to push out the latches on both sides of the memory slot until the module tilts upward (1), and then remove the memory module from its slot (2).

5

Insert the new memory module at a 30° angle into an empty memory slot, and then press it down until it clicks into place.

The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

6

Reinstall the bay cover.

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CHAPTER 3: Replacing notebook components

Replacing the optical drive

Tools you need to complete this task:

Phillips #0 screwdriver

Non-marring plastic scribe

Screws removed during this task:

1 black M2.5×6 (optical drive)

1 black M2×3 (optical drive bracket)

To replace the optical drive:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Complete the steps in

“Removing the battery” on page 38 .

3

Remove the optical drive screw.

4

Use the non-marring plastic scribe to carefully push the optical drive out of the drive bay (1), and then slide the drive out (2).

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5

If your new optical drive already has it’s own bracket and bezel, go to step 10

.

If you need to use the bezel and bracket from the old optical drive, perform steps

6

9

as necessary.

6

Detach the bezel from the old optical drive.

7

Remove the screw that secures the optical drive bracket, and then detach the bracket from the drive.

8

Attach the bezel to the new optical drive.

9

Attach the bracket to the new optical drive and secure it with the screw removed in

step 7

.

10

Slide the new optical drive into the drive bay and make sure it’s properly engaged to the ODD1 connector.

11

Secure the new drive to the system board with the screw removed in step 3

.

12

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the palm rest module

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

9 black M2.5×6 (palm rest - base side)

To replace the palm rest:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Complete the steps in

“Removing the battery” on page 38 .

3

Complete the steps in

“Removing the bay cover” on page 39 .

4

Remove the hard drive screw, and then remove the hard drive from its compartment.

48

5

If the notebook has a wireless card installed, unplug the antenna cables.

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6

Release the antenna cables from its latches.

7

Remove the optical drive screw, and then remove the optical drive.

8

Remove the screws securing the palm rest on the base side.

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CHAPTER 3: Replacing notebook components

9

Locate the small gaps on the bottom side of the palm rest and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the palm rest from the base enclosure.

10

Once the bottom side is separated, pry loose the left and right sides of the palm rest, until all the palm rest retaining tabs have been released.

11

Flip the palm rest module over (1) .

12

Unlock the touchpad cable connector (2) and remove the touchpad cable (3).

13

Lift the palm rest module from the base enclosure (4).

14

Reconnect the touchpad cable to its system board connector.

15

Place the new palm rest assembly on top of the base enclosure and press it down on all sides until it snaps into place.

16

Close the LCD panel and turn the notebook over so the base is facing up.

17

Secure the palm rest assembly with the screws removed in

step 8 .

18

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

19

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

20

If you have disconnected any wireless antennas, reconnect them now.

21

Reinstall the bay cover.

22

Reinstall the battery.

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Replacing the touchpad board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

9 black M2.5×6 (palm rest - base side) -

Indicated by A in step 8

of the

“Replacing the palm rest module”

procedure on

page 48

To replace the touchpad board:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the battery” on page 38 .

3

Remove the hard drive by performing steps

3

and 4

of the

“Replacing the hard drive” procedure on page 41 .

4

Remove the optical drive by performing steps

3 and 4 of the “Replacing the optical drive”

procedure on

page 46 .

5

Remove the palm rest by performing steps

8

– 13

of the

“Replacing the palm rest module” procedure on page 48

.

6

Note the orientation of the touchpad board for later reference in installing the new touchpad board.

7

Insert a small flat-blade screwdriver or non-marring scribe between the touchpad board and the palm rest’s underside, and carefully pry the board loose.

8

Remove the touchpad board from the palm rest.

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CHAPTER 3: Replacing notebook components

Note

A circuit board that is >10 cm

2

has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

9

Observing the same orientation as the old touchpad board, secure the new board on the palm rest.

10

Cover the new touchpad board with the double-sided tape.

11

Insert the touchpad cable to the touchpad board cable connector, and then close the clip to lock the cable in place.

12

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

13

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

14

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

15

If you have disconnected any wireless antennas, reconnect them now.

16

Reinstall the bay cover.

17

Reinstall the battery.

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Replacing the keyboard

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

by A in step 8

)

5 black M2×3 (keyboard frame - top base side) - Indicated

13 black M2.5×6 (keyboard

frame/palm rest module - base side) - indicated by B in step 8 )

12 black M2×2 (keyboard

frame) - indicated by A in step 16

)

10 black M1.4×3 (keyboard frame) - indicated by B in

step 16 )

To replace the keyboard:

1

Complete the steps in “Preparing the notebook” on page 37

.

Caution

The keyboard is connected to the notebook through the keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest.

2

Complete the steps in “Removing the battery” on page 38 .

3

Complete the steps in “Removing the bay cover” on page 39

.

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CHAPTER 3: Replacing notebook components

4

Remove the hard drive screw, and then remove the hard drive from its compartment.

5

If the notebook has a wireless card installed, unplug the antenna cables.

6

Release the antenna cables from the latches securing them.

7

Remove the optical drive screw, and then remove the optical drive.

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8

Remove the screws securing the palm rest and keyboard frame to the base side.

9

Remove the palm rest by performing steps

9 – 13

of the

“Replacing the palm rest module” procedure on page 48

.

10

Locate the small gaps on the top side of the keyboard frame and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the keyboard frame from the base enclosure.

11

Once the top side is separated, pry loose the left and right sides of the keyboard frame, until all the retaining tabs have been released.

12

Flip the keyboard over to access to the keyboard cable (1).

13

Unlock the system board’s keyboard cable connector (2), and then remove the cable (3).

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CHAPTER 3: Replacing notebook components

14

Unlock the system board’s power button board cable connector, and then remove the cable.

15

Lay the keyboard frame down.

16

Remove the screws securing the keyboard.

17

Lift the keyboard from the frame.

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18

If your new keyboard already includes the keyboard frame, go to step 21 .

If you need to use the keyboard frame from the old keyboard, go to step 19

.

19

Position the new keyboard on the keyboard frame.

20

Secure the keyboard with the screws removed in

step 16

.

21

Lay the keyboard down and insert the keyboard cable to its system board connector, and then close the clip to lock the cable in place.

Important

The keyboard cable is correctly oriented if it is not twisted.

22

Flip the keyboard over and press it down on all sides until it snaps into place.

23

Close the LCD panel and turn the notebook over so the base is facing up.

24

Secure the keyboard frame with the screws removed in step 8

.

25

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

26

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

27

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

28

If you have disconnected any wireless antennas, reconnect them now.

29

Reinstall the bay cover.

30

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the speakers

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

4 black M2×3 (speakers)

To replace the speakers:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the hard drive by performing steps 3

and

4

of the

“Replacing the hard drive” procedure on page 41

.

3

Remove the optical drive by performing steps

3

and

4

of the

“Replacing the optical drive” procedure on page 46 .

4

Remove the palm rest by performing steps

8

– 13

of the “Replacing the palm rest module” procedure on page 48 .

5

Remove the keyboard by performing steps

10

14

of the

“Replacing the keyboard” procedure on page 53

..

Caution

The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.

6

Lay the keyboard frame keys down.

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7

Detach the mylar tape covering the speaker cable, and then release the speaker cable from the latches securing the cable.

8

Disconnect the speaker cable from the power button board.

9

Remove the speaker screws, and then remove the speakers.

10

Position the new speakers on the keyboard frame.

11

Secure the speakers with the screws removed in step 9 .

12

Reconnect the speaker cable to the power button board.

13

Secure the speaker cable on the keyboard frame latches.

14

Cover the speaker cable with mylar tape.

15

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

16

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

17

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

18

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

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19

If you have disconnected any wireless antennas, reconnect them now.

20

Reinstall the bay cover.

21

Reinstall the battery.

www.packardbell.com

Replacing the power button board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated

by A in step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard

frame/palm rest module - base side) - indicated by B in step 8

of the

“Replacing the keyboard”

procedure on

page 53

2 black M2×3 (power button board)

To replace the power button board:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the battery” on page 38 .

3

Remove the hard drive by performing steps

3

and 4

of the

“Replacing the hard drive” procedure on page 41 .

4

Remove the optical drive by performing steps 3 and 4 of the “Replacing the optical drive”

procedure on

page 46 .

5

Remove the palm rest by performing steps

8

– 13

of the

“Replacing the palm rest module” procedure on page 48

.

6

Remove the keyboard by performing steps

10

14

of the

“Replacing the keyboard” procedure on page 53 ..

Caution

The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.

7

Lay the keyboard frame keys down.

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8

Disconnect the speaker cable from the power board.

9

Unlock the power button board cable connector (1), and then remove the cable (2).

10

Remove the power button board screw, and then remove the old power button board from the keyboard frame.

11

Position the new power button board on the keyboard frame.

12

Secure the power button board with the screw removed in

step 10 .

13

Insert the power button cable to the power button board cable connector, and then close the clip to lock the cable in place.

14

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

15

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

16

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

17

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

18

If you have disconnected any wireless antennas, reconnect them now.

19

Reinstall the bay cover.

20

Reinstall the battery.

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Replacing the USB board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

9 black M2.5×6 (palm rest - base side) -

Indicated by A in step 8

of the

“Replacing the palm rest module”

procedure on

page 48

To replace the USB board:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the battery” on page 38 .

3

Remove the hard drive by performing steps

3

and 4

of the

“Replacing the hard drive” procedure on page 41 .

4

Remove the optical drive by performing steps

3 and 4 of the “Replacing the optical drive”

procedure on

page 46 .

5

Remove the palm rest by performing steps

8

– 13

of the

“Replacing the palm rest module” procedure on page 48

.

6

Unlock the two USB board cable connectors (1), and then remove the USB board cables (2).

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CHAPTER 3: Replacing notebook components

7

Remove the USB board from the tabs securing it.

8

Place the new USB board in the base enclosure.

9

Reconnect the two USB board cables to the new USB board.

10

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

11

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

12

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

13

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

14

If you have disconnected any wireless antennas, reconnect them now.

15

Reinstall the bay cover.

16

Reinstall the battery.

www.packardbell.com

Replacing the Bluetooth module

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

9 black M2.5×6 (palm rest - base side) -

Indicated by A in step 8

of the

“Replacing the palm rest module”

procedure on

page 48

To replace the Bluetooth module:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the battery” on page 38 .

3

Remove the hard drive by performing steps

3

and 4

of the

“Replacing the hard drive” procedure on page 41 .

4

Remove the optical drive by performing steps

3 and 4 of the “Replacing the optical drive”

procedure on

page 46 .

5

Remove the palm rest by performing steps

8

– 13

of the

“Replacing the palm rest module” procedure on page 48

.

6

Disconnect the Bluetooth cable from its system board connector (1), and then detach the Bluetooth module (2).

7

Place the new Bluetooth module on the system board and reconnect the

Bluetooth cable to its system board connector.

8

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

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CHAPTER 3: Replacing notebook components

9

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

10

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

11

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

12

If you have disconnected any wireless antennas, reconnect them now.

13

Reinstall the bay cover.

14

Reinstall the battery.

www.packardbell.com

Replacing the system board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated

by A in step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard

frame/palm rest module - base side) - indicated by B in step 8

of the

“Replacing the keyboard”

procedure on

page 53

1 black M2×3 (system board)

To replace the system board:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Complete the steps in “Removing the battery” on page 38 .

3

Remove the memory from the old system board and install it on the new

system board by following the instructions in the “Adding or replacing memory modules”

section on

page 45 .

4

If the notebook has a wireless card installed, remove the card from the old system board and install it on the new system board by following the instructions in the

“Replacing the wireless card” section on page 43

.

5

Remove the hard drive by performing steps

3

and 4

of the

“Replacing the hard drive” procedure on page 41 .

6

Remove the optical drive by performing steps

3 and 4 of the “Replacing the optical drive”

procedure on

page 46 .

7

Remove the palm rest by performing steps

8

– 13

of the

“Replacing the palm rest module” procedure on page 48

.

8

Remove the keyboard by performing steps

10

14

of the

“Replacing the keyboard” procedure on page 53 .

Caution

The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.

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CHAPTER 3: Replacing notebook components

9

Remove USB board by performing steps

6

and 7

of the

“Replacing the USB board”

procedure on

page 63.

10

Remove the Bluetooth module by performing

step 6

of the

“Replacing the

Bluetooth module” procedure on page 65

.

11

Unlock the two USB board cable connectors (1), and then remove the USB board cables from their system board connectors (2).

12

Disconnect the LCD cable from its system board connector.

13

Remove the system board screw.

68

Note

A circuit board that is >10 cm

2

has been highlighted with a yellow rectangle as shown in the previous image. Follow the local regulations for disposing this type of circuit board.

The RTC battery has been highlighted with a yellow box in the previous image. Detach the RTC battery and follow the local regulations for disposing it.

www.packardbell.com

14

Carefully pull the system board out of the base enclosure, and then flip it over (1).

15

Disconnect the DC-input cable from its system board connector (2), and then remove the system board (3).

Discrete model UMA model

16

Remove the cooling assembly by performing steps

4

7

of the “Replacing the cooling assembly” procedure on page 70 .

17

If your new system board does not include a processor, remove the processor from the old system board and install it on the new system board by performing steps

5

and

6 in the

“Replacing the processor” section on page 73

.

18

Reinstall the cooling assembly by performing steps

8

11

of the

“Replacing the cooling assembly” procedure on page 70 .

19

Place the new system board in the base enclosure and secure it with the screw removed in

step 13

.

20

Reconnect the DC-input, LCD and USB board cables to their system board connectors.

21

Reinstall the USB board by performing steps

8

9

of the “Replacing the

USB board” procedure on page 63

.

22

Reinstall the Bluetooth module by performing

step 7 of the “Replacing the

Bluetooth module” procedure on page 65 .

23

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

24

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

25

Reinstall the optical drive by performing

steps 10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

26

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

27

If you have disconnected any wireless antennas, reconnect them now.

28

Reinstall the bay cover.

29

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the cooling assembly

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Additional materials you need to complete this task:

Soft cloth and isopropyl alcohol; or alcohol pad

Thermal grease

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

To replace the cooling assembly:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the system board by performing steps 1

15

of the “Replacing the system board” procedure on page 67 .

3

Turn the system board over to access the cooling fan cable.

4

Disconnect the cooling fan cable from its system board connector.

UMA model

70

Discrete model

www.packardbell.com

5

Loosen the spring-loaded captive screws securing the cooling assembly.

Follow the screw sequence indicated on the below images.

Discrete model UMA model

6

Remove the cooling assembly from the system board.

Discrete model UMA model

7

Lay the cooling assembly down in an upright position to avoid tainting your work space with thermal grease.

8

Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue. Wipe the die surface several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

Caution

Do not touch the contact surface of the new cooling assembly nor the processor dire as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance.

9

Apply just enough thermal grease to evenly coat the surface of the processor die.

10

Place the new cooling assembly on the system board and tighten its captive screws to secure it in place. Follow the sequence of the number beside each screw when securing the cooling assembly.

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CHAPTER 3: Replacing notebook components

11

Reconnect the cooling fan cable to its system board connector.

12

Reconnect the DC input cable to its system board connector.

13

Reinstall the system board by performing steps

19 and 20 of the

“Replacing the system board” procedure on page 67 .

14

Reconnect the LCD, USB board and Bluetooth module cables to their system board connectors.

15

Reinstall the Bluetooth module by performing step 7

of the

“Replacing the

Bluetooth module” procedure on page 65

.

16

Reinstall the USB board by performing steps

8

9

of the “Replacing the

USB board”

procedure on

page 63

.

17

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

18

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

19

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

20

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

21

If you have disconnected any wireless antennas, reconnect them now.

22

Reinstall the bay cover.

23

Reinstall the battery.

www.packardbell.com

Replacing the processor

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver Non-marring plastic scribe

Additional materials you need to complete this task:

Soft cloth and isopropyl alcohol; or alcohol pad

Thermal grease

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated

by A in step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard

frame/palm rest module - base side) - indicated by B in step 8

of the

“Replacing the keyboard”

procedure on

page 53

1 black M2×3 (system board)

To replace the processor:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Remove the system board by performing steps

1

– 15

of the

“Replacing the system board”

procedure on

page 67 .

3

Remove the cooling assembly by performing steps

4

7

of the “Replacing the cooling assembly” procedure on page 70 .

4

Remove the barcode sticker on top of the processor.

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CHAPTER 3: Replacing notebook components

5

Use a flat-blade screwdriver to turn the processor lock screw counter-clockwise (1).

6

Remove the old processor from the system board (2).

7

Align pin 1 of the new processor (indicated by the gold arrow on the corner of the processor) with the beveled corner of the processor socket.

The processor will easily fit into the socket if you oriented it properly.

74

8

Use a flat-blade screwdriver to turn the lock screw 180° clockwise to secure the processor in place.

9

Apply just enough thermal grease to evenly coat the surface of the processor die.

10

Reinstall the cooling assembly by performing steps

10

– 11

of the

“Replacing the cooling assembly” procedure on page 70 .

11

Reinstall the system board by performing steps

19 and 20 of the

“Replacing the system board” procedure on page 67 .

12

Reconnect the LCD, USB board and Bluetooth module cables to their system board connectors.

13

Reinstall the Bluetooth module by performing step 7

of the

“Replacing the

Bluetooth module” procedure on page 65

.

14

Reinstall the USB board by performing steps

8

9

of the “Replacing the

USB board”

procedure on

page 63

.

15

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

16

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

www.packardbell.com

17

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

18

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

19

If you have disconnected any wireless antennas, reconnect them now.

20

Reinstall the bay cover.

21

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the LCD panel assembly

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

To replace the LCD panel assembly:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

If the notebook has a wireless card installed, complete the steps in

“Removing the bay cover” on page 39 , and then unplug the antenna cables.

If there’s no wireless card installed, proceed to step 3

.

3

Remove the hard drive by performing steps

3

and

4

of the

“Replacing the hard drive” procedure on page 41

.

4

Remove the optical drive by performing steps

3

and

4

of the

“Replacing the optical drive” procedure on page 46 .

5

Remove the palm rest by performing steps

8

– 13

of the “Replacing the palm rest module” procedure on page 48 .

6

Remove the keyboard by performing steps

10

14

of the

“Replacing the keyboard” procedure on page 53

.

Caution

The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.

7

Remove the system board by performing steps 1

15

of the “Replacing the system board” procedure on page 67 .

76

www.packardbell.com

8

If the notebook has a wireless card installed, note the antenna cable routing

for later reference and then perform step 9

to release the antenna cables from the palm rest.

9

Release the antenna cables from the adhesive tabs and latches securing them.

10

Carefully open the LCD panel to its fully extended position.

11

Remove the LCD hinge screws securing the LCD assembly.

12

Lift the LCD panel assembly up and away from the notebook.

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CHAPTER 3: Replacing notebook components

13

Position the new LCD panel assembly on the notebook, and then secure it with the hinge screws removed in

step 11

.

14

If the notebook has a wireless card installed, proceed to step 15 to arrange

the antenna cables.

15

Refer to the antenna cable routing note made on

step 9 and secure the

antenna cables to the base enclosure before pulling the ends downward to the wireless card compartment.

16

Reinstall the system board by performing steps

19 and 20 of the

“Replacing the system board” procedure on page 67 .

17

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

18

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

19

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

20

Reinstall the hard drive by performing

steps 8 and 9

of the “Replacing the hard drive” procedure on page 41

.

21

If you have disconnected any wireless antennas, reconnect them now.

22

Reinstall the bay cover.

23

Reinstall the battery.

www.packardbell.com

Replacing the LCD front panel

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated

by A in step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard

frame/palm rest module - base side) - indicated by B in step 8

of the

“Replacing the keyboard”

procedure on

page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

To replace the LCD front panel:

1

Complete the steps in “Preparing the notebook” on page 37

.

2

Remove the LCD panel assembly by performing steps

2

12

of the

“Replacing the LCD panel assembly”

procedure on

page 76

.

3

Remove the screw covers from the corner of the LCD front panel.

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CHAPTER 3: Replacing notebook components

4

Remove the LCD front panel screws.

5

Carefully pry loose the front panel from the LCD assembly lid. Start on the bottom side, continue to the left and right sides, and finally the top side.

Remove the front panel.

80

6

Place the new front panel on top of the LCD assembly lid.

Make sure that the LCD, webcam, microphone, and antenna cables are properly routed on the hinge sides.

7

Press the front panel on all sides until it snaps into place.

Make sure that there is no gap between the front panel and the LCD assembly lid.

8

Secure the front panel with screws removed in step

4 .

9

Return the LCD front panel screw covers to their places.

10

Reinstall the LCD panel assembly by following the steps

13

15

of the

“Replacing the LCD panel assembly” procedure on page 76 .

11

Reinstall the system board by performing steps

19 and 20 of the

“Replacing the system board” procedure on page 67 .

12

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

13

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

14

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

15

Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 41

.

www.packardbell.com

16

If you have disconnected any wireless antennas, reconnect them now.

17

Reinstall the bay cover.

18

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the webcam

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

To replace the webcam:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the LCD panel assembly by performing steps

2

12 of the

“Replacing the LCD panel assembly” procedure on page 76 .

3

Remove the LCD front panel by performing steps

3

5

of the “Replacing the LCD front panel” procedure on page 79 .

4

Disconnect the webcam cable (1), and then pry the board from the LCD assembly lid (2).

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www.packardbell.com

5

Place the new webcam on the top side of the LCD assembly lid.

6

Reconnect the webcam cable to its board connector.

7

Reinstall the LCD front panel by performing steps

6 – 9 of the

“Replacing the LCD front panel”

procedure on

page 79 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

8

Reinstall the LCD panel assembly by following the steps

13

15 of the

“Replacing the LCD panel assembly”

procedure on

page 76

.

9

Reinstall the system board by performing steps

19 and 20

of the

“Replacing the system board” procedure on page 67

.

10

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

11

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

12

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

13

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

14

If you have disconnected any wireless antennas, reconnect them now.

15

Reinstall the bay cover.

16

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the LCD panel

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

4 chrome M2.5×4 (LCD panel)

To replace the LCD panel:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the LCD panel assembly by performing steps

2

12 of the

“Replacing the LCD panel assembly” procedure on page 76 .

3

Remove the LCD front panel by performing steps

3

5

of the “Replacing the LCD front panel” procedure on page 79 .

4

Disconnect the webcam cable (1), and then pry the board from the LCD assembly lid (2).

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www.packardbell.com

5

Remove the LCD panel bracket screws.

6

Disconnect the microphone cable.

7

Remove the LCD panel from the LCD assembly lid.

8

Turn the LCD on its front to access the LCD-webcam cable.

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CHAPTER 3: Replacing notebook components

9

Detach the LCD-webcam cable from the LCD’s underside.

10

Disconnect the LCD-webcam cable from the LCD PCB.

86

11

Attach the LCD panel brackets and the LCD-webcam cable to the new LCD.

12

Place the new LCD panel on the LCD assembly lid.

13

Reconnect the microphone cable.

14

Secure the new LCD panel with the screws removed in step 5

.

15

Reinstall the LCD front panel by performing steps

6

9 of the

“Replacing the LCD front panel” procedure on page 79 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

16

Reinstall the LCD panel assembly by following the steps

13

15

of the

“Replacing the LCD panel assembly” procedure on page 76 .

17

Reinstall the system board by performing steps

19 and 20 of the

“Replacing the system board” procedure on page 67 .

18

Reinstall the keyboard by performing steps

21

24

of the

“Replacing the keyboard” procedure on page 53

.

19

Reinstall the palm rest module by performing steps

14 – 17

of the

“Replacing the palm rest module” procedure on page 48 .

20

Reinstall the optical drive by performing steps

10

and

11

of the “Replacing the optical drive” procedure on page 46 .

www.packardbell.com

21

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

22

If you have disconnected any wireless antennas, reconnect them now.

23

Reinstall the bay cover.

24

Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the LCD panel hinge brackets

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

4 chrome M2.5×4 (LCD panel)

4 chrome M2×3 (LCD panel hinge brackets)

To replace the LCD:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the LCD panel assembly by performing steps

2

12 of the

“Replacing the LCD panel assembly” procedure on page 76 .

3

Remove the LCD front panel by performing steps

3

5

of the “Replacing the LCD front panel” procedure on page 79 .

4

Remove the LCD panel by performing steps

4

– 7

of the “Replacing the LCD panel” procedure on page 84

.

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www.packardbell.com

5

Remove the screws securing the LCD panel brackets.

6

Attach the new LCD panel brackets to the LCD.

7

Reinstall the LCD panel by performing steps

11

14

of the “Replacing the

LCD panel” procedure on page 84 .

8

Reinstall the LCD front panel by performing steps

6

9 of the

“Replacing the LCD front panel”

procedure on

page 79 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

9

Reinstall the LCD panel assembly by following the steps

13

15 of the

“Replacing the LCD panel assembly”

procedure on

page 76

.

10

Reinstall the system board by performing steps

19 and 20

of the

“Replacing the system board” procedure on page 67

.

11

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

12

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

13

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

14

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

15

If you have disconnected any wireless antennas, reconnect them now.

16

Reinstall the bay cover.

17

Reinstall the battery.

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Replacing the microphone

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

4 chrome M2.5×4 (LCD panel)

To replace the microphone:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the LCD panel assembly by performing steps

2

12 of the

“Replacing the LCD panel assembly” procedure on page 76 .

3

Remove the LCD front panel by performing steps

3

5

of the “Replacing the LCD front panel” procedure on page 79 .

4

Remove the LCD panel by performing steps

4

– 7

of the “Replacing the LCD panel” procedure on page 84

.

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5

Release the microphone cable from the adhesive tabs securing them, and then remove the microphone from the LCD assembly lid.

6

Place the new microphone on the LCD assembly lid and secure its cable on the adhesive tabs.

7

Reinstall the LCD panel by performing steps

11

14

of the “Replacing the

LCD panel” procedure on page 84 .

8

Reinstall the LCD front panel by performing steps

6

9 of the

“Replacing the LCD front panel”

procedure on

page 79 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

9

Reinstall the LCD panel assembly by following the steps

13

15 of the

“Replacing the LCD panel assembly”

procedure on

page 76

.

10

Reinstall the system board by performing steps

19 and 20

of the

“Replacing the system board” procedure on page 67

.

11

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

12

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

13

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

14

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

15

If you have disconnected any wireless antennas, reconnect them now.

16

Reinstall the bay cover.

17

Reinstall the battery.

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Replacing the antennas

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

4 chrome M2.5×4 (LCD panel)

To replace the antennas:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the LCD panel assembly by performing steps

2

12 of the

“Replacing the LCD panel assembly” procedure on page 76 .

3

Remove the LCD front panel by performing steps

3

5

of the “Replacing the LCD front panel” procedure on page 79 .

4

Remove the LCD panel by performing steps

4

– 7

of the “Replacing the LCD panel” procedure on page 84

.

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5

Release the antenna cables from the retaining latches securing them, and then carefully pry the cables loose from the LCD assembly lid to remove the antennas.

6

Secure the new antenna cables on the LCD assembly lid and route their cables underneath the adhesive tabs.

7

Reinstall the LCD panel by performing steps

11

14

of the “Replacing the

LCD panel” procedure on page 84 .

8

Reinstall the LCD front panel by performing steps

6

9 of the

“Replacing the LCD front panel”

procedure on

page 79 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

9

Reinstall the LCD panel assembly by following the steps

13

15 of the

“Replacing the LCD panel assembly”

procedure on

page 76

.

10

Reinstall the system board by performing steps

19 and 20

of the

“Replacing the system board” procedure on page 67

.

11

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

12

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

13

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

14

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

15

If you have disconnected any wireless antennas, reconnect them now.

16

Reinstall the bay cover.

17

Reinstall the battery.

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Replacing the LCD assembly lid

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

3 black M2.5×6 (bay cover)

1 black M2×3 (hard drive)

1 black M2.5×6 (optical drive)

5 black M2×3 (keyboard frame - top base side) - Indicated by A in

step 8

of the

“Replacing the keyboard” procedure on page 53

13 black M2.5×6 (keyboard frame/palm rest module - base side) - indicated by B in

step 8

of the

“Replacing the keyboard” procedure on page 53

1 black M2×3 (system board)

4 black M2.5×6 (LCD panel hinges)

2 black M2.5×5 (LCD front panel)

4 chrome M2.5×4 (LCD panel)

To replace the LCD assembly lid:

1

Complete the steps in

“Preparing the notebook” on page 37 .

2

Remove the LCD panel assembly by performing steps

2

12 of the

“Replacing the LCD panel assembly” procedure on page 76 .

3

Remove the LCD front panel by performing steps

3

5

of the “Replacing the LCD front panel” procedure on page 79 .

4

Remove the LCD panel by performing steps

4

– 7

of the “Replacing the LCD panel” procedure on page 84

.

5

If you are going to use the same webcam, microphone and wireless antennas, remove these items from the old LCD assembly lid and attach them to the new one. Refer to the related replacement procedure on previous pages for instructions.

6

Reinstall the LCD panel by performing steps

11

14 of the

“Replacing the

LCD panel” procedure on page 84

.

7

Reinstall the LCD front panel by performing steps

6

9 of the

“Replacing the LCD front panel” procedure on page 79 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

8

Reinstall the LCD panel assembly by following the steps

13

15

of the

“Replacing the LCD panel assembly” procedure on page 76 .

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9

Reinstall the system board by performing steps

19 and 20

of the

“Replacing the system board” procedure on page 67

.

10

Reinstall the keyboard by performing steps

21

24

of the “Replacing the keyboard” procedure on page 53 .

11

Reinstall the palm rest module by performing steps

14 – 17

of the “Replacing the palm rest module”

procedure on

page 48 .

12

Reinstall the optical drive by performing steps

10 and 11

of the

“Replacing the optical drive” procedure on page 46 .

13

Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 41 .

14

If you have disconnected any wireless antennas, reconnect them now.

15

Reinstall the bay cover.

16

Reinstall the battery.

95

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CHAPTER 4

Troubleshooting

Diagnosing problems

System test procedures

Power-On Self-Test (POST) error message

Index of error messages

Phoenix BIOS beep codes

Symptom-to-FRU error messages

Intermittent problems

Undetermined problems

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CHAPTER 4: Troubleshooting

Diagnosing problems

Use the following procedure as a guide for diagnosing notebook problems.

Important

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1

Obtain the failing symptoms in as much detail as possible.

2

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

Go To

“Testing the power system” on page 100

“Power-On Self-Test (POST) error message” on page 102

“Undetermined problems” on page 115

“Index of error messages” on page 103

POST detects an error and displayed messages on screen.

Other symptoms (LCD display problems or others).

Symptoms cannot be re-created

(intermittent problems).

“Power-On Self-Test (POST) error message” on page 102

Use the customer-reported symptoms and

go to “Power-On Self-Test (POST) error message” on page 102

“Intermittent problems” on page 114

“Undetermined problems” on page 115

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System test procedures

Testing the optical drive

Use the following procedure to isolate a problem in an optical drive controller, driver, or drive.

Important

Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

To test the optical drive:

1

Boot from the diagnostics diskette and start the diagnostics program.

2

Run the CD-ROM Test and see if the test completes successfully.

3

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the system board.

If the error still remains:

4

Reconnect the external optical drive to a USB jack.

5

Replace the external optical drive.

6

Replace the system board.

Testing the keyboard or auxiliary input device

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable is connected correctly, run the Keyboard Test.

Important

Disconnect any external keyboards before testing the built-in keyboard.

If the tests detect a keyboard problem, do the following one at a time.

To correct the problem:

1

Reconnect the keyboard cable to the system board.

2

Replace the keyboard.

3

Replace the system board.

Important

Do not replace a non-defective FRU.

The following auxiliary input devices are supported by this notebook:

Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Testing the memory

Memory errors can stop your programs, show error messages on the screen, or hang the system.

To test the memory:

1

Boot from the diagnostics diskette and start the diagnostics program.

2

Run the Memory Test and see if the test completes successfully.

3

Press F2 in the test items.

4

Follow the instructions in the message window.

Important

Make sure that each memory card is fully installed into the connector.

A loose connection can cause an error.

Testing the power system

To test for a power problem:

Turn on the notebook using each of the following power sources:

Remove the battery pack, connect the power adapter, then make sure that the notebook turns on using AC power.

Disconnect the power adapter, install a charged battery pack, then make sure that power is supplied by the battery pack.

If you suspect a power problem, complete the appropriate power supply check:

“Check the power adapter” on page 100

“Check the battery pack” on page 101

Check the power adapter

Unplug the power adapter cable from the notebook and measure the output voltage at the power adapter cable plug. See the following figure.

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

If the voltage is not correct, replace the power adapter.

If the voltage is within the range, do the following:

Replace the system board.

If the problem is not corrected, see

“Undetermined problems” on page

115 .

If the power-on indicator does not light up, check the power adapter’s power cord for correct continuity and installation.

If the operational charge does not work, see “Check the battery pack” on page 101

.

Important

An audible noise from the power adapter does not always indicate a defect.

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Check the battery pack

To check the battery pack using software:

1

Open Power Management in the Windows Control Panel.

2

In Power Meter, make sure that the parameters shown for Current Power

Source and Total Battery Power Remaining are correct.

3

Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging.

To check the battery pack using hardware:

1

Turn off the notebook.

2

Remove the battery pack and measure the voltage between battery terminals

1 (+) and 6 (ground).

3

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

Important

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the notebook.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Testing the touchpad

If the touchpad doesn’t work, do the following actions one at a time to correct the problem.

To test the touchpad:

1

Reconnect the touchpad cables.

2

Replace the touchpad.

3

Replace the system board.

Important

Do not replace a non-defective FRU.

After you use the touchpad, the pointer may drift on the screen for a short time.

This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

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Power-On Self-Test (POST) error message

The POST error message index lists the error message and their possible causes.

The most likely cause is listed first.

Important

Perform the FRU replacement or actions in the sequence shown in the

FRU/Action column. If the FRU replacement does not solve the problem, put the original part back in the notebook. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a notebook.

If the symptom is not listed, see “Undetermined problems” on page 115 .

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

Important

Most of the error messages occur during POST. Some of them display information about a hardware device, such as the amount of memory installed.

Others may indicate a problem with a device, such as the way it has been configured.

Important

If the system fails after you make changes in the BIOS Setup Utility menus, reset the notebook, enter Setup, and install Setup defaults or correct the error.

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Index of error messages

Error codes

Error Codes

006

010

070

071

072

110

<No error code>

<No error code>

Error Messages

Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(The causes are shown before “Equipment Configuration Error”)

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

Real Time Clock Error

CMOS Battery Bad

CMOS Checksum Error

System is disabled. An incorrect password was entered.

Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system down. No message is displayed.

Temperature is critically high. In this situation BIOS shuts the system down. No message is displayed.

Error messages

Error Messages FRU/Action Sequence

Failure Fixed Disk

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

Extended RAM Failed at offset: nnnn

Reconnect the hard disk drive connector.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the hard disk drive.

Test or replace the system board.

See

See

“Testing the keyboard or auxiliary input device” on page 99

“Testing the keyboard or auxiliary input device” on page 99

.

.

See

“Testing the keyboard or auxiliary input device” on page 99 .

Unlock the external keyboard.

Monitor type does not match CMOS - Run Setup Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Shadow RAM Failed at offset: nnnn

Test or replace the BIOS ROM.

Test or replace the system board.

System RAM Failed at offset: nnnn

Test or replace the SO-DIMM.

Test or replace the system board.

Test or replace the SO-DIMM.

Test or replace the system board.

System battery is dead - Replace and run Setup Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

System CMOS checksum bad - Default configuration used

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

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Error Messages

System timer error

Real time clock error

Previous boot incomplete - Default configuration used

Memory size found by POST differed from

CMOS

Diskette drive A error

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

FRU/Action Sequence

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the SO-DIMM.

Test or replace the system board.

Make sure that the drive is defined with the proper diskette type in the

BIOS Setup Utility.

Make sure that the drive is defined with the proper diskette type in the

BIOS Setup Utility

Test or replace the system board.

Test or replace the system board.

Test or replace the SO-DIMM.

Test or replace the system board.

Test or replace the SO-DIMM.

Test or replace the system board.

Test or replace the SO-DIMM.

Test or replace the system board.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

Test or replace the SO-DIMM.

Test or replace the BIOS ROM.

Test or replace the system board.

None

Test or replace the BIOS ROM.

Test or replace the system board.

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Error Messages

I/O device IRQ conflict

Operating system not found

FRU/Action Sequence

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

Run the BIOS Setup Utility and see if fixed disk and drive A: are properly identified.

Test or replace the diskette drive

Test or replace the hard disk drive

Test or replace the system board

No-beep error messages

No-beep Error Messages FRU/Action in Sequence

No beep, power-on indicator turns off and LCD is blank.

No beep, power-on indicator turns on and LCD is blank.

Test the power source (battery pack and power adapter).

See “Testing the power system” on page 100.

Make sure that every connector is connected tightly and correctly.

Reconnect the SO-DIMM.

Test or replace the LED board.

Test or replace the system board.

Test the power source (battery pack and power adapter).

See “Testing the power system” on page 100.

Reconnect the LCD connector

Check the hard disk drive.

Check the LCD inverter ID.

Check the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external

CRT.

Reconnect the LCD connectors.

Check the LCD inverter ID.

Check the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

Make sure that every connector is connected tightly and correctly.

Test or replace the system board.

No beep during POST but system runs correctly.

Test or replace the speaker.

Test or replace the system board.

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Phoenix BIOS beep codes

Code Beeps

26h

28h

29h

2Ah

2Ch

2Eh

2Fh

1Ch

20h

22h

24h

16h

17h

18h

1Ah

11h

12h

13h

14h

0Ch

0Eh

0Fh

10h

08h

09h

0Ah

0Bh

02h

03h

04h

06h

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

POST Routine Description

Verify Real Mode

Disable Non-Maskable Interrupt (NMI)

Get CPU type

Initialize system hardware

Initialize chipset with initial POST values

Set IN POST flag

Initialize CPU registers

Enable CPU cache

Initialize caches to initial POST values

Initialize I/O component

Initialize the local bus IDE

Initialize Power Management

Load alternate registers with initial POST values

Restore CPU control word during warm boot

Initialize PCI Bus Mastering devices

Initialize keyboard controller

BIOS ROM checksum

Initialize cache before memory autosize

8254 timer initialization

8237 DMA controller initialization

Reset Programmable Interrupt Controller

Test DRAM refresh

Test 8742 Keyboard Controller

Set ES segment register to 4 GB

Enable A20 line

Autosize DRAM

Initialize POST Memory Manager

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

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Code Beeps

1-4-1-1

64h

66h

67h

68h

69h

5Bh

5Ch

60h

62h

54h

58h

59h

5Ah

4Eh

50h

51h

52h

49h

4Ah

4Bh

4Ch

42h

45h

46h

48h

38h

3Ah

3Ch

3Dh

30h

32h

33h

36h

2-1-2-3

2-2-3-1

POST Routine Description

RAM failure on data bits xxxx of high byte of memory bus

Test CPU bus-clock frequency

Initialize Phoenix Dispatch Manager

Warm start shut down

Shadow system BIOS ROM

Autosize cache

Advanced configuration of chipset registers

Load alternate registers with CMOS values

Initialize interrupt vectors

POST device initialization

Check ROM copyright notice

Check video configuration against CMOS

Initialize PCI bus and devices

Initialize all video adapters in system

QuietBoot start (optional)

Shadow video BIOS ROM

Display BIOS copyright notice

Display CPU type and speed

Initialize EISA board

Test keyboard

Set key click if enabled

Test for unexpected interrupts

Initialize POST display service

Display prompt “Press F2 to enter SETUP”

Disable CPU cache

Test RAM between 512 and 640 KB

Test extended memory

Test extended memory address lines

Jump to User Patch1

Configure advanced cache registers

Initialize Multi Processor APIC

Enable external and CPU caches

Setup System Management Mode (SMM) area

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Code Beeps

96h

97h

98h

99h

9Ah

91h

92h

93h

95h

8Bh

8Ch

8Fh

90h

87h

88h

89h

8Ah

83h

84h

85h

86h

7Eh

80h

81h

82h

70h

72h

76h

7Ch

6Ah

6Bh

6Ch

6Eh

1-2

POST Routine Description

Display external L2 cache size

Load custom defaults (optional)

Display shadow-area message

Display possible high address for UMB recovery

Display error messages

Check for configuration errors

Check for keyboard errors

Set up hardware interrupt vectors

Initialize coprocessor if present

Disable onboard Super I/O ports and IRQs

Late POST device initialization

Detect and install external RS232 ports

Configure non-MCD IDE controllers

Detect and install external parallel ports

Initialize PC-compatible PnP ISA devices

Re-initialize onboard I/O ports

Configure Motherboard Configurable Devices (optional)

Initialize BIOS Area

Enable Non-Maskable Interrupts (NMIs)

Initialize Extended BIOS Data Area

Test and initialize PS/2 mouse

Initialize floppy controller

Determine number of ATA drives (optional)

Initialize hard-disk controllers

Initialize local-bus hard-disk controllers

Jump to UserPatch2

Build MPTABLE for multi-processor boards

Install CD ROM for boot

Clear huge ES segment register

Fixup Multi Processor table

Search for option ROMs. One long, two short beeps on checksum failure.

Check for SMART drive (optional)

Shadow option ROMs

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Code Beeps

C5h

C6h

C7h

C8h

C9h

C1h

C2h

C3h

C4h

BDh

BEh

BFh

C0h

B9h

BAh

BBh

BCh

B2h

B4h

B5h

B6h

AAh

ACh

AEh

B0h

A0h

A2h

A4h

A8h

9Ch

9Dh

9Eh

9Fh

1

POST Routine Description

Set up Power Management

Initialize security engine (optional)

Enable hardware interrupts

Determine number of ATA and SCSI drives

Set time of day

Check key lock

Initialize Typematic rate

Erase F2 prompt

Scan for F2 key stroke

Enter SETUP

Clear Boot flag

Check for errors

POST done- prepare to boot operating system

One short beep before boot

Terminate QuietBoot (optional)

Check password (optional)

Prepare Boot

Initialize DMI parameters

Initialize PnP Option ROMs

Clear parity checkers

Display MultiBoot menu

Clear screen (optional)

Check virus and backup reminders

Try to boot with INT 19

Initialize POST Error Manager (PEM)

Initialize error logging

Initialize error display function

Initialize system error handler

PnPnd dual CMOS (optional)

Initialize notebook docking (optional)

Initialize notebook docking late

Force check (optional)

Extended checksum (optional)

109

CHAPTER 4: Troubleshooting

Code Beeps

EBh

ECh

EDh

EEh

E7h

E8h

E9h

EAh

E3h

E4h

E5h

E6h

D2h

E0h

E1h

E2h

F3h

F4h

F5h

F6h

F7h

EFh

F0h

F1h

F2h

1

POST Routine Description

Unknown interrupt

Initialize the chipset

Initialize the bridge

Initialize the CPU

Initialize the system timer

Initialize system I/O

Check force recovery boot

Checksum BIOS ROM

Go to BIOS

Set Huge Segment

Initialize Multi Processor

Initialize OEM special code

Initialize PIC and DMA

Initialize Memory type

Initialize Memory size

Shadow Boot Block

System memory test

Initialize interrupt vectors

Initialize Run Time Clock

Initialize video

Initialize System Management Mode

Output one beep before boot

Boot to Mini DOS

Clear Huge Segment

Boot to Full DOS

110

www.packardbell.com

Symptom-to-FRU error messages

LCD

Symptom / Error

The LCD backlight doesn't work.

The LCD is too dark.

The LCD brightness cannot be adjusted.

The LCD contrast cannot be adjusted.

The LCD screen is unreadable.

Missing pels in characters.

The screen appears abnormal.

The wrong color is displayed.

The LCD is displaying extra horizontal or vertical lines.

Action in Sequence

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Reconnect the LCD connectors.

Test or replace the keyboard (if contrast and brightness function key doesn't work).

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

Reconnect the LCD connector.

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

Power

Symptom / Error

The notebook shuts down during operation.

The notebook doesn’t turn on.

The notebook doesn’t turn off.

The battery can’t be charged.

Action in Sequence

Test the power source (battery pack and power adapter). See “Testing the power system” on page 100 .

Test or replace the battery pack.

Test or replace the power adapter.

Test or replace the system board.

Test the power source (battery pack and power adapter). See “Testing the power system” on page 100 .

Test or replace the battery pack.

Test or replace the power adapter.

Test or replace the system board.

Test the power source (battery pack and power adapter). See “Testing the power system” on page 100 .

Press and hold the power button for more than four seconds.

Test or replace the system board.

Test the battery pack. See

“Check the battery pack” on page 101 .

Test or replace the battery pack.

Test or replace the system board.

111

CHAPTER 4: Troubleshooting

Memory

Symptom / Error

Memory count (size) appears different from actual size.

Action in Sequence

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the SO-DIMM.

Test or replace the system board.

Sound

Symptom / Error

No sound comes from the notebook when running Windows multimedia programs.

The internal speakers make noise or emit no sound.

Action in Sequence

Reinstall the audio driver.

Test or replace the speakers.

Test or replace the system board.

Test or replace the speakers.

Test or replace the system board.

Power management

Symptom / Error

The notebook will not hibernate.

The system doesn't hibernate and emits four short beeps every minute.

The notebook doesn’t enter standby mode after closing the LCD.

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

The battery fuel gauge in Windows doesn’t go higher than 90%.

The system hangs intermittently.

Action in Sequence

Test or replace the keyboard (if control is from the keyboard).

Test or replace the hard disk drive.

Test or replace the system board.

Press Fn+ o and see if the notebook enters hibernation mode.

Test or replace the touchpad.

Test or replace the keyboard.

Check the hard disk connection to the system board.

Test or replace the hard disk drive.

Test or replace the system board.

Make sure that the magnet is in the magnet holder. For more

information, see “Replacing the LCD panel” on page 84 .

Test or replace the system board.

Check the hard disk connection to the system board.

Test or replace the hard disk drive.

Test or replace the system board.

Make sure that the magnet is in the magnet holder. For more

information, see “Replacing the LCD panel” on page 84 .

Test or replace the system board.

Remove the battery pack and let it cool for two hours.

Refresh the battery (use only battery power until the notebook turns off, then charge the battery).

Test or replace the battery pack.

Test or replace the system board.

Reconnect the hard disk drive and optical drive.

Check the hard disk connection to the system board.

Test or replace the system board.

112

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Devices

Symptom / Error

System configuration does not match the installed devices.

The external display does not work correctly.

USB does not work correctly.

Printer problems.

Action in Sequence

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Reconnect the hard disk drive and optical drive.

Press Fn+F4 repeatedly to switch between LCD, external display, and both displays.

Test or replace the system board.

Test or replace the USB board.

Test or replace the system board.

Run the printer self-test.

Reinstall the printer driver.

Test or replace the printer cable.

Test or replace the printer.

Test or replace the system board.

Keyboard and touchpad

Symptom / Error Action in Sequence

The keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

Test or replace the keyboard.

Test or replace the system board.

The touchpad does not work.

Reconnect the touchpad cable.

Test or replace the touchpad board.

Test or replace the system board.

Important

If you cannot find a symptom or an error in this list and the problem remains, see

“Undetermined problems” on page 115

.

113

CHAPTER 4: Troubleshooting

Intermittent problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect. These reasons include: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

To analyze an intermittent problem:

1

Run the advanced diagnostic test for the system board in loop mode at least ten times.

If any error is detected, replace the FRU.

If no error is detected, do not replace any FRU.

2

Rerun the test to verify that there are no more errors.

114

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Undetermined problems

If the diagnostic test may not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a non-defective FRU).

Important

Verify that all attached devices are supported by the notebook.

Important

Verify that the power supply being used at the time of the failure is operating

correctly. ( See “Testing the power system” on page 100.

)

To isolate a failing FRU:

1

Turn off the notebook.

2

Visually check FRU parts for damage. If you identify any damage, replace the FRU.

3

Remove or disconnect all of the following devices:

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive(s)

SO-DIMM

Optical drive

4

Turn on the notebook.

5

Determine if the problem has changed.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

If the problem does recur, replace the following FRUs one at a time:

System board

LCD assembly

Important

Do not replace a non-defective FRU.

115

116

CHAPTER 4: Troubleshooting

System board layout

CHAPTER 5

Connector locations

117

CHAPTER 5: Connector locations

System board layout

Top view

6

7

4

5

Item

1

2

3

Code

KB1

TPAD1

USBCN2

Component

Keyboard cable connector

Touchpad board cable connector

USB board cable connector

USBCN1 USB board cable connector

SW_R1

SW_L1

PWR_

LED1

Right touchpad button

Left touchpad button

Power indicator

12

13

10

11

14

Item

8

9

Code

CARD1

RTC1

Component

Memory card reader

Battery

CHARGE

R_LED1

MEDIA_

LED1

COM_

LED1

Battery charge indicator

Hard drive activity indicator

Bluetooth/Wireless network indicator

PWRCN1 Power button board cable connector

LCD1 LCD cable connector

118

www.packardbell.com

Bottom view - Discrete model

8

9

10

Item

5

6

7

3

4

1

2

Code

BAT1

CPU1

SIM1

DCIN1

RJ45

FAN1

CRT1

HDMI1

USB1

USB2

Component

Battery connector

Processor socket

SIM card slot

DC power cable connector

Ethernet jack

Fan connector

Monitor port

HDMI out port

USB port 1

USB port 2

Item

15

16

17

11

12

13

14

Code

WWAN1

DM1-2

WLAN1

G2201

G2101

HDD1

PCH1

18

19

ODD1

VGA1

Component

3G module slot

Memory slots 1 and 2

WLAN module slot

Clear password hardware gap

Clear CMOS hardware gap

HDD connector

Mobile Intel HM65 Express

Chipset

SATA optical drive connector

NVIDIA GeForce graphics controller

119

CHAPTER 5: Connector locations

Bottom view - UMA model

8

9

10

Item

5

6

7

3

4

1

2

Code

BAT1

CPU1

SIM1

DCIN1

RJ45

FAN1

CRT1

HDMI1

USB1

USB2

Component

Battery connector

Processor socket

SIM card slot

DC power cable connector

Ethernet jack

Fan connector

Monitor port

HDMI out port

USB port 1

USB port 2

Item

15

16

17

11

12

13

14

Code

WWAN1

DM1-2

WLAN1

G2201

G2101

HDD1

PCH1

18 ODD1

Component

3G module slot

Memory slots 1 and 2

WLAN module slot

Clear password hardware gap

Clear CMOS hardware gap

HDD connector

Mobile Intel HM65 Express

Chipset

SATA optical drive connector

120

CHAPTER 6

FRU (Field-Replaceable Unit) list

Introduction

Exploded diagram

FRU list

121

CHAPTER 6: FRU (Field-Replaceable Unit) list

Introduction

This chapter gives you the FRU (field-replaceable-unit) listing in global configurations of this model. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service

Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional

Acer office to order FRU parts for repair and service of customer machines.

Important

To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Exploded diagram

122

www.packardbell.com

9

10

11

12

13

14

3

4

5

6

7

8

Item

1

2

Component

LCD assembly lid

LCD panel

LCD front panel

Right LCD panel hinge bracket

Optical drive

System board

Hard drive

USB board

Base enclosure

Bay cover

Cooling assembly

Keyboard frame

Palm rest

Right LCD panel hinge bracket

123

CHAPTER 6: FRU (Field-Replaceable Unit) list

FRU list

Category

Adapter

Part Name Description Part No.

ADAPTER 65W

19V 3PIN DELTA

ADP-65JH DB A

LV5 LED LF YEL-

LOW

ADAPTER 65W

19V DELTA

ADP-65VH LV5

LOW PROFILE

LED LF YELLOW

UMA

ADAPTER 65W

19V 3PIN LITEON

PA-1650-22AC LV5

LED LF YELLOW

ADAPTER 65W

19V LITEON

PA-1650-69AW

LV5 LOW PROFILE

LED LF YELLOW

UMA

ADAPTER 65W

19V 3PIN HIPRO

HP-A0652R3B 1LF

LV5 LED LF YEL-

LOW

ADAPTER 65W

19V CHICONY-

POW

CPA09-A065N1

LV5 LOW PROFILE

LED LF YELLOW

UMA

ADAPTER DELTA

90W 19V

1.7X5.5X11 BLUE

ADP-90CD DBH,

LV5 LED LF

ADAPTER 90W

19V 3PIN LITEON

PA-1900-34AR LV5

LED LF BLUE DIS

ADAPTER 90W

19V 3PIN HIPRO

HP-A0904A3 B1LF

LV5 LED LF BLUE

DIS

ADP 65W 19V 3P ADP-65JH DB A,

ADP 65W 19V LV5 ADP-65VH BA LOW

PROFILE

ADP 65W 19V 3P PA-1650-22AC LV

ADP LITEON 65W 19V PA-1650-69AW LV5

L

AP.06503.024

ADP 65W 19V 3P HP-A0652R3B 1LF

ADP 65W 19V LV5 CPA09-A065N1 LOW

PROFILE

ADP 90W 19V 3P ADP-90CD DBH LV5

BLUE 1.7

ADP 90W 19V 3P PA-1900-34AR LV

ADP 90W 19V 3P HP-A0904A3 B1LF

AP.0650A.017

AP.06501.026

AP.06501.033

AP.06503.029

AP.0650A.012

AP.0900A.005

AP.09001.031

AP.09003.021

Battery

124

Boards www.packardbell.com

BATTERY SANYO

AS10D LI-ION

3S2P SANYO 6

CELL 4400MAH

MAIN COMMON

ID:AS10D31

BATTERY SONY

AS10D LI-ION

3S2P SONY 6

CELL 4400MAH

MAIN COMMON

ID:AS10D41

BATTERY PANA-

SONIC AS10D

LI-ION 3S2P

PANASONIC 6

CELL 4400MAH

MAIN COMMON

ID:AS10D51

BATTERY SAM-

SUNG AS10D

LI-ION 3S2P SAM-

SUNG 6 CELL

4400MAH MAIN

COMMON

ID:AS10D61

BATTERY SIMPLO

AS10D LI-ION

3S2P PANASONIC

6 CELL 4400MAH

MAIN COMMON

ID:AS10D71

BATTERY SIMPLO

AS10D LI-ION

3S2P LGC 6 CELL

4400MAH MAIN

COMMON

ID:AS10D73

BATTERY SIMPLO

AS10D LI-ION

3S2P SAMSUNG 6

CELL 4400MAH

MAIN COMMON

ID:AS10D

BATTERY LGC

AS10D LI-ION

3S2P LGC 6 CELL

4400MAH MAIN

COMMON

ID:AS10D81

BTY PACK LI+ SANYO 6C 2.2AH

BTY PACK LI+ SONY 6C 2.2AH SON

BTY PACK LI+ PANA 6C 2.2AH PAN

BTY PACK LI+ SDI 6C 2.2AH SDI

BTY PACK LI+ PANA 6C 2.2AH SMP

BTY PACK LI+ LG 6C 2.2AH SMP

BTY PACK LI+ SDI 6C 2.2AH SMP

BTY PACK LI+ LG 6C 2.2AH LG

BT.0060G.001

BT.00603.111

BT.00604.049

BT.00605.062

BT.00606.008

BT.00607.125

BT.00607.126

BT.00607.127

125

CHAPTER 6: FRU (Field-Replaceable Unit) list

Power button board POWER BUTTON

BOARD

SJV40_HR POWER BD 10759-1 D 55.WVH01.001

USB board USB 2.0 BOARD

USB 3.0 BOARD

JE40_HR USB2.0 BD 10768-1 D

JE40_HR USB3.0 BD 10753-1 D

TBD

55.RC901.002

Wireless card

Bluetooth module

WIRELESS LAN

BOARD LITEON

REALTEK 8192SE

BGN WN6603LH

2X2 BGN

WIRELESS LAN

BOARD FOX-

CONN 802.11BGN

BCM 43225 2X2

BGN (HM)

T77H103.00

WIRELESS LAN

BOARD FOX-

CONN ATHEROS

HB97 2X2 BGN

(HM) T77H167.07

WIRELESS LAN

BOARD LITEON

ATHERIS HB97

2X2 BGN HM

WN6603AH

WIRELESS LAN

BOARD 802.11BG

FOXCONN

T77H121.01

ATHEROS

AR9285(HB95)

BLUETOOTH

BOARD FOX-

CONN BCM2070

V2.1 T77H114.01

FOR BCM2070

BLUETOOTH

CABLE 6PIN CON-

NECTOR

BLUETOOTH

BOARD FOX-

CONN BCM2070

V3.0 T77H114.01

FOR BCM2070

BLUETOOTH

CABLE 6PIN CON-

NECTOR

WLAN 802.11N 2.4G 2X2 REALTEK

RTL8192SE

WLAN 802.11BGN BCM 43225 BGN

2X2(HM)

WLAN 802.11BGN 2X2 ATHEROS HB97

(HM)

WLAN 802.11BGN ATHEROS HB97 2X2

BGN (HM)

WLAN 802.11BG ATHEROS

AR9285(HB95) FOR

BT MODULE BCM2070 V2.1 FW 2.2.3.

BT MODULE BCM2070 V3.0 FW 2.2.3.

NI.23600.065

NI.23600.066

54.03346.481

54.03346.411

NI.23600.077

BH.21100.007

BH.21100.010

126

Touchpad board www.packardbell.com

TOUCHPAD

BOARD SYNAP-

TIC TM-01465-001

TOUCHPAD SYNAPTIC TM-01465-001 56.PUD01.001

Cables

USB board cable USB BOARD

CABLE

USB BOARD

CABLE

USB BOARD

CABLE

USB board FPC cable USB BOARD

CABLE SUPPORT

3.0

C.A. USB BD FFC ,TR

C.A. USB BD FFC ,JH

C.A. USB BD FFC ,HB

C.A. FPC FOR USB 3.0,CMI

Touchpad board cable TOUCHPAD

BOARD CABLE

TOUCHPAD

BOARD CABLE

C.A. UCASE_TP_FCC_SJV40_TR

C.A.

UCASE_TP_BUTTON_FCC_SJV40_JH

DC-in cable DC-IN CABLE 65W C.A. DC-IN,65W,MEC

DC-IN CABLE 65W C.A. DC-IN,65W,HL

DC-IN CABLE 65W C.A.DC-IN,65W,HT

DC-IN CABLE 65W C.A. DC-IN,65W,CMI

DC-IN CABLE 90W C.A. DC-IN,WEC

DC-IN CABLE 90W C.A. DC-IN,90W,HL

DC-IN CABLE 90W C.A. DC-IN,90W,HT

DC-IN CABLE 90W C.A. DC-IN,90W,CMI

C.A. HM40HR BT CABLE MEC Bluetooth board cable BLUETOOTH

BOARD CABLE 3.0

6PIN

BLUETOOTH

BOARD CABLE 3.0

6PIN

C.A. HM40HR BT CABLE HL

BLUETOOTH

BOARD CABLE 3.0

6PIN

BLUETOOTH

BOARD CABLE 3.0

6PIN

C.A. HM40HR BT CABLE HT

C.A. HM40HR BT CABLE YY

50.4IT02.021

50.4IT02.001

50.4IT02.011

50.RC901.003

50.4IR02.011

50.4IR02.001

50.4IT06.031

50.4IT06.001

50.4IT06.011

50.4IT06.021

50.4IT01.031

50.4IT01.001

50.4IT01.011

50.4IT01.021

50.4IT05.031

50.4IT05.001

50.4IT05.011

50.4IT05.021

127

Power cord

CHAPTER 6: FRU (Field-Replaceable Unit) list

POWER CORD

10A 250V SWISS

POWER CORD

10A 250V 3PIN

SWISS BK

POWER CORD

10A 250V ARGEN-

TINE

POWER CORD

10A 125V US

POWER CORD

10A 125V 3PIN US

BK

POWER CORD 7A

250V 2PIN

KOREAN

POWER CORD 3A

250V 3PIN UK

POWER CORD 5A

250V 3PIN UK BK

POWER CORD 7A

125V 2PIN JAPAN

POWER CORD

10A 3PIN BK DEN-

MARK

POWER CORD

10A 250V 3PIN

DENMARK BK

POWER CORD

10A 250V 3PIN BK

SOUTH AFRICA

POWER CORD

16A 250V SOUTH

AFRICA BK

POWER CORD

10A 250V 3PIN

CHINA

POWER CORD

10A 250V 3PIN

CHINA BK

POWER CORD

250V 3PIN EUR BK

POWER CORD

16A 250V 3PIN

EUR BK

POWER CORD

10A 250V 3PIN

ITALY

CODE SWISS 2.5A 250V 3P BK

CODE 10A 250V 3P SWISS BK

CORD ARGENTINE,10A 250V3G,1.8M

CODE US 7A 125V BK

CODE 10A 125V 3P US BK

CORD 7A250V 2P 1830 KOREAN

CODE UK 2.5A 250V 3P BK

CODE 5A 250V 3P UK BK

CODE JAPAN 7A 125V 2P BK

CODE DENMARK 2.5A 250V 3P BK

CODE 10A 250V 3P DENMARK BK

CODE SOUTH AFRICA 16A 250V BK

CODE 16A 250V SOUTH AFRICA BK

CORD CHINA 10A 250V 3P

CORD 10A 250V 3P CHINA BK

CORD EUR 250V 3P BK

CORD 16A 250V 3P EUR BK

CORD ITALY 10A 250V 3P BK

27.01518.691

27.01518.581

27.01518.0U1

27.01518.641

27.01518.521

27.01518.531

27.03118.001

27.01518.541

27.01518.551

27.01518.671

27.01518.561

27.01518.681

27.01518.571

27.01518.701

27.01518.591

27.01518.731

27.01518.601

27.01518.711

128

www.packardbell.com

Power button board cable

POWER CORD

10A 250V 3PIN

ITALY BK

POWER CORD

2.5A 250V AUS-

TRALIA

POWER CORD

2.5A 250V SOUTH

AFRICA BK

(INDIA)

POWER CORD

10A 250V SOUTH

AFRICA BK

(INDIA)

POWER CORD 7A

125V 2PIN JAPAN

BK

POWER CORD

250V 10A 3PIN

ISRAEL

POWER CORD

2.5A 125V USA

POWER CORD

2.5A 125V 1.8M

BLACK TAIWAN-

ESE

POWER CORD

10A 250V 1.8M

BRAZIL BLK

POWER CORD

ACA / ACNZ

POWER CORD

7.5A 250V 3P AUS-

TRALIA BK

POWER CORD 7A

125V 2PIN JAPAN

POWER CORD

10A 250V 3PIN

1.83M BRAZIL

BLACK

POWER BUTTON

BOARD CABLE

POWER BUTTON

BOARD CABLE

CORD 10A 250V 3P ITALY BK

CORD 2.5A 250V AUSTRALIA BK

CORD 2.5A 250V SOUTH AFRICA BK

CORD 6A 250V SOUTH AFRICA BK

CODE 7A 125V 2P JAPAN BK

CORD 250V 10~16A 3P ISRAEL

CORD USA/W CNS 2.5A 125V 8121-

POWER CORD TAIWANESE BLACK,1.8

POWER CORD BRAZIL,BLK,1.8M

POWER CODE ACA / ACNZ ANNIE

CODE 7.5A 250V 3P AUSTRALIA BK

CODE 7A 125V JAPAN 2PIN BK

CORD 1.83M BRAZIL BLK

C.A. UCASE_POWER_FCC_SJV40

SJV40_POWER_PCB_FFC_SECOND

27.01518.611

27.01518.621

27.01518.721

27.01518.631

27.01518.661

27.01518.761

27.01518.A11

27.01518.781

27.01518.A41

27.03218.051

27.03218.021

27.03518.161

27.01518.H81

50.4IR04.001

50.4IR01.001

129

CHAPTER 6: FRU (Field-Replaceable Unit) list

LCD-webcam cable LED LCD/CCD

CABLE

LED LCD/CCD

CABLE

LED LCD/CCD

CABLE

LED LCD/CCD

CABLE

C.A. LCD CABLE JE40 HR

C.A. LCD CABLE_HL JE40 HR

C.A. LCD CABLE_HC JE40 HR

C.A. LCD CABLE_YY JE40 HR

Case/Cover/Bracket Assembly

SD dummy card SD DUMMY CARD DUMMY CARD SJV40

50.4IQ01.031

50.4IQ01.001

50.4IQ01.011

50.4IQ01.021

42.WVH01.002

Base enclosure LOWER CASE 60 L-CAS ASSY SJV40HR NON 3G 60.WVH01.001

Bay cover UNITLOAD

COVER

ASSY_60_BIG_DOOR_SJV40

Keyboard frame KEYBOARD

FRAME W/

SPEAKER

ASSY 60 UCASE SJV40

42.WVH01.001

60.WVH01.002

Palm rest PALMREST

BLACK

60_SJV40HR_PALMREST_ASSY_LRON_

GRAY

60.WVH01.003

60.WVH01.004

Keyboard bracket KEYBOARD SUP-

PORT W/ POWER

BUTTON BOARD

CABLE

ASSY _KB_BAT_SJV40

ODD bezel DVD-RW

SUPER-MULT

BEZEL

BLUE-RAY

COMBO BEZEL

ASSY SJV40 60 ODD BEZEL

ASSY_60_ODD_SJV40_BLUE_RAY

42.WVH01.003

42.WVH01.004

130

www.packardbell.com

ODD bracket

HDD bracket

ODD BRACKET

ODD BRACKET

ODD BRACKET

HDD BRACKET

HDD BRACKET

HDD BRACKET

BRKT_ODD_BKT_SJV40

BRKT ODD BKT MACKING

BRKT ODD BKT HON WIN

ASSY 60 HDD BKT JE40 HR

ASSY 60 HDD BKT JE40 HR MACKING

ASSY 60 HDD BKT JE40 HR HON WIN

LCD panel right bracket

LCD HINGE RIGHT HINGE LCD R SJV40

LCD HINGE RIGHT HINGE SJV40 R JL

LCD HINGE RIGHT HINGE SJV40 R XH

LCD panel left bracket LCD HINGE LEFT HINGE LCD L SJV40

LCD front panel

LCD HINGE LEFT HINGE SJV40 L JL

LCD HINGE LEFT HINGE SJV40 L XH

LCD BEZEL 14"

W/CAMERA HOLE

60 ASSY LCD BEZEL SJV40

33.4IR03.021

33.4IR03.001

33.4IR03.011

60.4IQ19.021

60.4IQ19.001

60.4IQ19.011

34.4IR06.021

34.4IR06.001

34.4IR06.011

34.4IR07.021

34.4IR07.001

34.4IR07.011

60.WVH01.005

LCD assembly lid LED LCD COVER

14" IMR BLACK

W/ANTENNA*2 &

MICROPHONE

LED LCD COVER

14" IMR BLACK

W/ANTENNA*2 &

MICROPHONE

ASSY LCD PANEL NON 3G SJV40

60 PANEL NON 3G SJV40 PB BLACK

SIPIX

60.4IR12.021

60.4IR12.001

Speaker

SPEAKER

SPEAKER

SPEAKER YG JE40 HR

SPEAKER FG JE40 HR

23.40908.001

23.40909.001

ODD drive

BLU-RAY COMBO

MODULE 4X SATA

DVD-RW SUPER

MULT 8X MODULE

ODD NBDCB4XS FOR SJV40_HRP

ODD NSM8XS FOR SJV40_HRP

6M.WVH01.00

2

6M.WVH01.00

1

131

132

CHAPTER 6: FRU (Field-Replaceable Unit) list

ODD SONY BD

COMBO 12.7MM

TRAY DL 4X

BC-5540H LF+HF

W/O BEZEL SATA

(HF + WINDOWS

7)

ODD TOSHIBA

SUPER-MULTI

DRIVE 12.7MM

TRAY DL 8X

TS-L633F LF W/O

BEZEL SATA (HF +

WINDOWS 7)

ODD PIONEER

SUPER-MULTI

DRIVE 12.7MM

TRAY DL 8X

DVR-TD10RS LF

W/O BEZEL 1.00

SATA

ODD PANASONIC

SUPER-MULTI

DRIVE 12.7MM

TRAY DL 8X

UJ890A LF W/O

BEZEL SATA

HF+WINDOWS 7

ODD PANASONIC

SUPER-MULTI

DRIVE 12.7MM

TRAY DL 8X

UJ8A0 LF W/O

BEZEL SATA (HF +

WINDOWS 7)

FOXCONN YEN-

TAI FACOTRY

ODD HLDS

SUPER-MULTI

DRIVE 12.7MM

TRAY DL 8X

GT32N (R5-2) LF

W/O BEZEL SATA

WITH RENESAS

SOLUTION + PCC

LD (HF + WIN-

DOWS 7)

ODD HLDS

SUPER-MULTI

DRIVE 12.7MM

TRAY DL 8X

GT34N LF W/O

BEZEL SATA

ZERO POWER

SUPPORTED,

PCC LD (HF +

WINDOWS 7)

BD COMBO 12.7 TL HF SONY BC-5540H KO.0040E.005

ODD DVDRW 12.7 TL HF TSST TS-L633F KU.0080F.014

ODD DVDRW 12.7 TL HF PIONEER

DVR-TD10RS

ODD SM 12.7 HF+W7 PCC UJ890A

ODD SM 12.7 PANASONIC UJ8A0 W/O

BZL WIN7

ODD SM 12.7 HF+W7 HLDS GT32N

ODD DVDRW 12.7 TL HF+W7 HLDS

GT34N

KU.00801.040

KU.00805.049

KU.00807.070

KU.00807.075

KU.0080D.055

www.packardbell.com

ODD PLDS

SUPER-MULTI

DRIVE 12.7MM

TRAY PLDS

DS-8A5SH LF W/O

BEZEL SATA FOR

HF+WINDOWS7

ODD SM SATA 12.7 TL PLDS DS-8A5SH KU.0080D.057

CPU/Processor

CPU INTEL CORE

I3 I3-2310M PGA

2.1G 35W 2/4

CPU INTEL CORE

I5 I5-2410M PGA

2.3G 35W 2/4

CPU INTEL CORE

I5 I5-2520M PGA

2.5G 35W 2/4

CPU INTEL CORE

I5 I5-2540M PGA

2.6G 35W 2/4

CPU INTEL CORE

I7 I7-2620M PGA

2.7G 35W 2/4

CPU INTEL CORE

I7 I7-2630QM PGA

2.0G 45W 4/8

CPU INTEL CORE

I7 I7-2720QM PGA

2.2G 45W 4/8

CPU INTEL CORE

I7 I7-2820QM PGA

2.3G 45W 4/8

IC CPU SANDY BRIDGE I3-2310M 2.1G

35W PG

IC CPU SANDY BRIDGE I5-2410M 2.3G

35W PG

IC CPU SANDY BRIDGE I5-2520M 2.5G

35W PG

IC CPU SANDY BRIDGE I5-2540M 2.6G

35W PG

IC CPU SANDY BRIDGE I7-2620M 2.7G

35W PG

IC CPU SANDY BRIDGE I7-2630QM 2.0G

45W P

IC CPU SANDY BRIDGE I7-2720QM 2.2G

45W P

IC CPU SANDY BRIDGE I7-2820QM 2.3G

45W P

KC.23101.DM

P

KC.24101.DM

P

KC.25201.DM

P

KC.25401.DM

P

KC.26201.DM

P

KC.26301.QM

P

KC.27201.QM

P

KC.28201.QM

P

HDD/Hard disk drive

HDD MODULE

320G 5400RPM

2.5" SATA

HDD 320GB

5400RPM 2.5"

SATA TOSHIBA

MK3265GSX 8MB

68P LF

F/W:GJ001J

HDD 320GB

5400RPM 2.5"

SATA HGST

HTS545032B9A30

0 PANTHER B LF

F/W:C60F DISK

IMBALANCE CRI-

TERIA =

0.014G-CM

HDD 320GB5.4KS FOR SJV40_HRP

HDD 320GB TOSHIBA MK3265GSX

HDD 320GB HGST HTS545032B9A300

KH.32007.008

KH.32004.004

133

134

CHAPTER 6: FRU (Field-Replaceable Unit) list

HDD MODULE

320GB5.4KS_4K

5400RPM 2.5"

SATA

HDD WD 2.5"

5400RPM 320GB

WD3200BPVT-22Z

EST0, ML320S, 4K

DRIVE SATA 8MB

LF F/W: 01.01A01

HDD MODULE

320G 5400RPM

7.0MM 2.5" SATA

HDD HGST 2.5"

5400RPM 320GB

HTS543232A7A38

4,0J11523, EAGLE

B7, 320G/P SATA

LF+HF F/W:A60W

HDD MODULE

500G 5400RPM

2.5" SATA

HDD SEAGATE

2.5" 5400RPM

500GB

ST9500325AS,9H

H134-189, WYATT

WITH NEW PCB

SATA 8MB LF

F/W:0001SDM1

HDD 2.5"

5400RPM 500GB

TOSHIBA

MK5065GSX

LIBRA SATA LF

F/WGJ001J

HDD HGST 2.5"

5400RPM 500GB

HTS545050B9A30

0 PANTHER B

SATA LF F/W:C60F

DISK IMBALANCE

CRITERIA =

0.014G-CM

HDD WD 2.5"

5400RPM 500GB

WD5000BPVT-22H

XZT1,ML375_AF,

4K DRIVE SATA

8MB LF+HF

F/W:01.01A01

HDD MODULE

640G 5400RPM

2.5" SATA

HDD 320GB5.4KS_4K FOR SJV40_HRP

HDD 320GB WD WD3200BPVT-22ZEST0

AF 5.4K

KH.32008.022

HDD N320GB5.4KS7.0 FOR SJV40_HRP

HDD 320GB HGST HTS543232A7A384

7mmH 5.4K

HDD 500GB5.4KS FOR SJV40_HRP

HDD 500GB SEAGATE ST9500325AS

5400RPM

HDD 500GB TOSHIBA MK5065GSX

HDD 500GB HGST HTS545050B9A300

KH.32007.013

KH.50008.021

KH.50001.017

KH.50004.002

HDD 500GB WD WD5000BPVT-22HXZT1

5.4K AF

KH.50007.010

HDD 640GB5.4KS FOR SJV40_HRP

www.packardbell.com

HDD 640GB

5400RPM 2.5"

SATA MK6465GSX

LF CAPRICORN

BS F/W:GJ001J

HDD WD 2.5"

5400RPM 640GB

WD6400BPVT-22H

XZT1, ML375M

SATA 8MB LF F/W:

01.01A01

HDD MODULE

750G 5400RPM

2.5" SATA

HDD SEAGATE

2.5" 5400RPM

750GB

ST9750423AS,9Z

W14G-188,

DESARU5,

375G/P. SATA 8MB

LF+HF

F/W:0001SDM1

HDD TOSHIBA 2.5"

5400RPM 750GB

MK7559GSX,

375G/P, CAPRI-

CORN BS, 4K

DRIVE SATA 8MB

LF+HF

F/W:GNDD3J

HDD HGST 2.5"

5400RPM 750GB

HTS547575A9E38

4, 0J15083, JET B,

375G/P SATA 8MB

LF F/W:DA3872

HDD WD 2.5"

5400RPM 750GB

WD7500BPVT-22H

XZT1, ML375M, 4K

DRIVE SATA 8MB

LF F/W:01.01A01

Heatsink/Cooling assembly

Cooling assembly

UMA model

CPU HEATSINK

W/FAN FOR UMA

HDD 640GB TOSHIBA MK6465GSX

HDD 640GB WD WD6400BPVT-22HXZT1

5.4K AF

HDD 750GB5.4KS FOR SJV40_HRP

HDD 750GB SEAGATE ST9750423AS

5400RPM

HDD 750GB TOSHIBA MK7559GSX 5.4K

4Ksecto

HDD 750GB HGST HTS547575A9E384

5400RPM

HDD 750GB WD WD7500BPVT-22HXZT1

4K 5.4KR

ASSY THM UMA 35W SUNON JE40HR

KH.64008.005

KH.64004.001

KH.75008.009

KH.75001.011

KH.75004.001

KH.75007.004

60.RC801.001

135

CHAPTER 6: FRU (Field-Replaceable Unit) list

Cooling assembly

Discrete model

CPU HEATSINK

W/FAN FOR DIS

ASSY THM DIS 45W SUNON JE40HR 60.RC901.003

Keyboard

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK ARABIC

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK ARABIC

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK BELGIUM

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK BELGIUM

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK BRAZILIAN

PORTUGUESE

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK BRAZILIAN

PORTUGUESE

TEXTURE

KB MP-10K23A0-442 ARABIC GF4T

KB V121630AS1 AR ARABIC GF4T

KB MP-10K26B0-442 BELGIUM GF4T

KB V121630AK1 BE BELGIUM GF4T

KB MP-10K26PA-442 BRAZILIAN GF4T

KB V121630AK1 BR BRAZIL/PORTU-

GUESE GF4T

90.4IR07.S0A

90.4IR07.C0A

90.4IR07.S1A

90.4IR07.C1A

90.4IR07.S1B

90.4IR07.C1B

136

www.packardbell.com

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK GERMAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK GERMAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK US INTER-

NATIONAL TEX-

TURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK US INTER-

NATIONAL TEX-

TURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK CZ/SK

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK CZ/SK

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK DANISH

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK DANISH

TEXTURE

KB MP-10K26CS-442 CZ/SK GF4T

KB V121630AK1 CS CZECH/SLOVAK

GF4T

KB MP-10K26DK-442 DANISH GF4T

KB V121630AK1 DM DANISH GF4T

KB MP-10K26D0-442 GERMAN GF4T

KB V121630AK1 GR GERMAN GF4T

KB MP-10K23U4-442 US-INT GF4T

KB V121630AS1 UI US-INT GF4T

90.4IR07.S13

90.4IR07.C13

90.4IR07.S0D

90.4IR07.C0D

90.4IR07.S0G

90.4IR07.C0G

90.4IR07.S1D

90.4IR07.C1D

137

138

CHAPTER 6: FRU (Field-Replaceable Unit) list

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK FRENCH

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK FRENCH

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK GREEK

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK GREEK

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SPANISH

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SPANISH

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK FR/ARA-

BIC TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK FR/ARA-

BIC TEXTURE

KB MP-10K26E0-442 SPANISH GF4T

KB V121630AK1 SP SPANISH GF4T

KB MP-10K26AF-442 FR/ARABIC GF4T

KB V121630AK1 FA FRENCH/ARABIC

GF4T

KB MP-10K26F0-442 FRENCH GF4T

KB V121630AK1 FR FRENCH GF4T

KB MP-10K23GR-442 GREEK GF4T

KB V121630AS1 GK GREEK GF4T

90.4IR07.S0S

90.4IR07.C0S

90.4IR07.S2A

90.4IR07.C2A

90.4IR07.S0F

90.4IR07.C0F

90.4IR07.S0L

90.4IR07.C0L

www.packardbell.com

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK ITALIAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK ITALIAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 91KS

BLACK JAPANESE

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 91KS

BLACK JAPANESE

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK HUNGAR-

IAN TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK HUNGAR-

IAN TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK US INTER-

NATIONAL W/

HEBREW TEX-

TURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK US INTER-

NATIONAL W/

HEBREW TEX-

TURE

KB MP-10K26HU-442 HUNGARIAN GF4T 90.4IR07.S0Q

KB V121630AK1 HG HUNGARIAN GF4T

KB MP-10K23HB-442 US-I/HEBR GF4T

KB V121630AS1 HB US INT/HEBREW

GF4T

KB MP-10K26I0-442 ITALIAN GF4T

KB V121630AK1 IT ITALIAN GF4T

KB V121630AJ1 JA JAPANESE GF4T

90.4IR07.C0Q

90.4IR07.S0H

90.4IR07.C0H

90.4IR07.S0E

90.4IR07.C0E

KB KB MP-10K20J0-442 JAPANESE GF4T 90.4IR07.S0J

90.4IR07.C0J

139

140

CHAPTER 6: FRU (Field-Replaceable Unit) list

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK NORDIC

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK NORDIC

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK PORTU-

GUESE TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK PORTU-

GUESE TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK KOREAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK KOREAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK NORWE-

GIAN TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK NORWE-

GIAN TEXTURE

KB MP-10K23K0-442 KOREAN GF4T

KB V121630AS1 KR KOREAN GF4T

90.4IR07.S0K

90.4IR07.C0K

KB MP-10K26N0-442 NORWEGIAN GF4T 90.4IR07.S0N

KB V121630AK1 NW NORWEGIAN GF4T 90.4IR07.C0N

KB MP-10K26DN-442 NORDIC GF4T

KB V121630AK1 NE NORDIC GF4T

KB MP-10K26P0-442 PORTUGUESE

GF4T

90.4IR07.S1K

90.4IR07.C1K

90.4IR07.S06

KB V121630AK1 PO PORTUGUESE GF4T 90.4IR07.C06

www.packardbell.com

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SWEDEN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SWEDEN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SWISS/G

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SWISS/G

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK RUSSIAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK RUSSIAN

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SLO/CRO

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK SLO/CRO

TEXTURE

KB MP-10K23SU-442 RUSSIAN GF4T

KB V121630AS1 RU RUSSIAN GF4T

KB MP-10K26SA-442 SLO/CRO GF4T

KB V121630AK1 SV SLOVENIA GF4T

KB MP-10K26S0-442 SWEDEN GF4T

KB V121630AK1 SD SWEDEN GF4T

KB MP-10K26CH-442 SWISS/G GF4T

KB V121630AK1 SW SWISS GF4T

90.4IR07.S0R

90.4IR07.C0R

90.4IR07.S1F

90.4IR07.C1F

90.4IR07.S0W

90.4IR07.C0W

90.4IR07.S00

90.4IR07.C00

141

142

CHAPTER 6: FRU (Field-Replaceable Unit) list

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK CHINESE

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK CHINESE

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK US W/

CANADIAN

FRENCH TEX-

TURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK US W/

CANADIAN

FRENCH TEX-

TURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK THAILAND

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 86KS

BLACK THAILAND

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK TURKISH

TEXTURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK TURKISH

TEXTURE

KB MP-10K23T0-442 THAILAND GF4T

KB V121630AS1 TI THAILAND GF4T

KB MP-10K26TQ-442 TURKISH GF4T

KB V121630AK1 TR TURKISH GF4T

KB MP-10K23RC-442 CHINESE GF4T

KB V121630AS1 CH CHINESE GF4T

KB MP-10K26CU-442 USW/ CAN FREN

GF4T

KB V121630AK1 EF FRENCH/CANA-

DIA/ENG GF4T

90.4IR07.S03

90.4IR07.C03

90.4IR07.S0T

90.4IR07.C0T

90.4IR07.S02

90.4IR07.C02

90.4IR07.S2M

90.4IR07.C2M

LCD

Camera www.packardbell.com

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK UK TEX-

TURE

KEYBOARD

GATEWAY

GF4T_G11B GF4T

INTERNAL 14

STANDARD 87KS

BLACK UK TEX-

TURE

KB MP-10K26GB-442 UK GF4T

KB V121630AK1 UK UK GF4T

90.4IR07.S0U

90.4IR07.C0U

LED LCD MODULE

14" WXGA GLARE

IMR BLACK

W/1.3M CAM-

ERA&ANTENNA*2

& LOGO PLATE

FOR PACKARD

BELL

LED LCD AUO 14"

WXGA+ GLARE

B140XW01 V8 0A

LF 220NIT 8MS

500:1

LED LCD SAM-

SUNG 14" WXGA

GLARE

LTN140AT01-G04

LF 220NIT 8MS

500:1

LCD NLED 14" WXGAG ANT*2 Ckk

LCD 14"HD AU B140XW01 V8 G

LCD 14"HD SEC LTN140AT01-G04

LED LCD LPL 14"

WXGA GLARE

LP140WH1-TLA2

LF 220NIT 8MS

500:1

LED LCD LPL 14''

WXGA GLARE

LP140WH4-TLC1

LF 220NIT 16MS

LED LCD CMI 14"

WXGA GLARE

BT140GW01 V6 LF

220NIT 8MS 600:1

LCD 14"HD LG LP140WH1-TLA2 LED

LCD 14" WXGA LG LP140WH4-TLC1

LCD 14"WXGA CMI BT140GW01 G

6M.BRT01.003

LK.1400D.008

LK.14005.010

LK.14006.015

LK.14008.004

LK.14008.009

CAMERA 1.3M LIT-

EON 10P2TF103

CAMERA 1.3M

SUYIN

HF1316-P80A-SS0

3

CAMERA 1.3M 10P2TF103 LITEON 56.18012.721

CAMERA 1.3M HF1316-P80A-SS03 SUYIN 56.18006.721

143

Microphone

Mainboard

Memory

CHAPTER 6: FRU (Field-Replaceable Unit) list

MICROPHONE

MICROPHONE

MICROPHONE

MIC CABLE JE40 HR XING MENG 23.42362.021

MICROPHONE CABLE JE40 HR HIT 23.42362.001

MICROPHONE CABLE JE40 HR GETTOP 23.42362.011

MAINBOARD

SJV40_HR

ENNS11HR_UMA

INTEL HM65 LF

W/RTC BATTERY

& W/O CPU &

MEMORY NON-3G

MAINBOARD

SJV40_HR

ENNS11HR_N12P

GS 1GB VRAM

INTEL HM65 LF

W/RTC BATTERY

& W/O CPU &

MEMORY NON-3G

SJV40_HR MB UMA NON3G PB MB.BRV01.001

SJV40_HR MB 12PGS/HY8/1G NON3G PB MB.BRT01.001

KN.1GB0H.017

SODIMM 1GB

DDRIII 1333MHZ

KINGSTON

ACR128X64D3S13

33C9 LF 128*8

0.065UM

SODIMM 1GB

DDRIII 1333MHZ

SAMSUNG

M471B2873FHS-C

H9 LF 128*8 46NM

SODIMM 1GB

DDRIII 1333MHZ

A-DATA

AD73I1A0873EU

LF 128*8 0.065UM

SODIMM 1GB

DDRIII 1333MHZ

UNIFOSA

GU672203EP0200

LF 128*8 0.065UM

SODIMM 2GB

DDRIII 1333MHZ

NT2GC64B88B0N

S-CG LF 256*8

0.055UM

SODIMM 1G ACR128X64D3S1333C9

SODIMM 1G M471B2873FHS-CH9

SODIMM 1G AD73I1A0873EU DDR3

1333MHZ

SODIMM 1G GU672203EP0200

SODIMM 2G NT2GC64B88B0NS-CG

KN.1GB07.004

KN.1GB0B.035

KN.1GB0C.009

KN.2GB0G.018

144

Miscellaneous www.packardbell.com

SODIMM 2GB

DDRIII 1333MHZ

KINGSTON

ACR256X64D3S13

33C9 LF 128*8

0.065UM

SODIMM 2GB

DDRIII 1333MHZ

ELPIDA

EBJ21UE8BFU0-D

J-F LF 128*8

0.065UM

SODIMM 2GB

DDRIII 1333MHZ

M471B5773CHS-C

H9 LF 256*8 46NM

SODIMM 2GB

DDRIII 1333MHZ

A-DATA

AD73I1B1674EU

LF 128*8 0.065UM

SODIMM 2GB

DDRIII 1333MHZ

HYNIX

HMT325S6BFR8C-

H9 LF 256*8 46NM

SODIMM 4GB

DDRIII 1333MHZ

ELPIDA

EBJ41UF8BAS0-D

J-F LF 256*8

0.055UM

SODIMM 4GB

DDRIII 1333MHZ

SAMSUNG

M471B5273CH0-C

H9 LF 256*8 46NM

SODIMM 4GB

DDRIII 1333MHZ

HYNIX

HMT351S6AFR8C-

H9N0 LF 256*8

0.055UM

SODIMM 2G ACR256X64D3S1333C9

SODIMM 2G EBJ21UE8BFU0-DJ-F

SODIMM 2G M471B5773CHS-CH9

SODIMM 2G AD73I1B1674EU DDR3

1333MHZ

SODIMM 2G HMT325S6BFR8C-H9N0

SODIMM 4G EBJ41UF8BAS0-DJ-F

SODIMM 4G M471B5273CH0-CH9

SODIMM 4G HMT351S6AFR8C-H9N0

KN.2GB03.021

KN.2GB07.004

KN.2GB09.009

KN.2GB0B.026

KN.2GB0C.006

KN.4GB0G.003

KN.4GB09.001

KN.4GB0B.010

LCD BEZEL

SCREW MYLAR

LCD BEZEL

SCREW MYLAR

JM31 BEZLESCREWMYLAR JM

JM31_CP _BEZLE_SCREW_MYLAR

40.4HL07.001

40.4HL07.011

145

Screws

CHAPTER 6: FRU (Field-Replaceable Unit) list

SCREW

SCREW M2.5X6

H=0.7~0.8MM

SCREW M2*L3

BLACK ZN

SCRW TAPPING

MACHINERY M2

SCRW SELF-TAP-

PING M1.4

SCREW M2.5*L5

BLACK

ZN+NYLOK

SCREW M2.5X4L

NI NYLOK

SCREW M3x4(86.9A524.4R0)

ISO M2.5X6(H=0.7~0.8MM)

M2*L3 BLACK ZN

SCRW M2.5X4L NI NYLOK

86.9A524.4R0

86.00E12.536

86.FR901.001

SCRW TAPPING MACHINERY M2 LCASE

SJV40

86.00P55.522

86.00P54.5Q2

SCRW SELF-TAPPING M1.4 UCASE

SJV40

M2.5*L5 BLACK ZN+NYLOK 86.TK501.001

86.00H36.534

146

APPENDIX A

Test compatible components

Introduction

Microsoft® Windows 7® Compatibility Test

147

APPENDIX A: Test compatible components

Introduction

This notebook’s compatibility is tested and verified by Acer’s internal testing department. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Microsoft

®

Windows 7

®

Compatibility Test

Item

I/O peripherals

Access Point

Bluetooth Access

Point

Bluetooth Devices

External LCD

Earphone /

Microphone

Projector

SIM Card

TV

USB 3G Card

Device name Vendor

Air Station Wireless NFINITI [ModeNum:WZR-G144N],

802.11n/g/b

Buffalo Air Station NFINITI [ModeNum:WZR2-G300N],

802.11n/g/b

Bluetooth Access Point [ModeNum:BT300]

Buffalo

Buffalo

X Bridge

Bluetooth Stereo Headset [ModeNum:HT820]

Bluetooth mouse [ModeNum:097855020512]

Motorola Bluetooth Wireless Headset H300

Sony Ericsson Stereo Bluetooth Headset HBH-DS970

P243W 24-inch LCD Monitor

P244W 24-inch LCD Monitor

SP2208WFP 22-inch LCD Monitor

UltraSharp 3008WFP 30-inch LCD Monitor

2407FPW 24-inch LCD Monito

UltraSharp E2408WFP 24-inch widescreen HDMI

Hawk Stereo Headset 933

Acer

Acer

Dell

Dell

Motorola

Logitech

Motorola

Sony

Dell

Dell

Hawk

3300MP Projector

FarEasTone 3G SIM Card

Chunghwa Telecom 3G SIM Card

W37G (HDMI)

TC-37MPK (VGA/HDMI )

Huawei mobile connect E220 USB Modem 3G (E220:

HSDPA/UMTS/EDGE/GPRS/GSM)

Dell

FarEasTone

Chunghwa Telecom

Westenhouse

Panasonic

Huawei

148

www.packardbell.com

Item

USB Camera

USB Flash Drive

Device name

Canon Digital IXUS 860 IS Digital Compact Camera (8.0

Megapixel CCD sensor/DIGIC III with Face Detection

AF/AE/FE/28mm wide-angle lens with optical Image

Stabilizer, Media storage:SD,SDHC,MMC,MMCplus, built-in SD32MB)

Transcend JetFlash USB2.0 Flash Drive V85 8GB

Memory Key

Apacer AH421 8GB

A-Data PD16 Vista 16GB

Transcend JetFlash USB2.0 Flash Drive V10 16GB

Memory Key

Vendor

Canon

Transcend

Apacer

A-Data

Transcend

USB HDD

USB Hub and Others

USB Keyboard /

Mouse

USB ODD

USB Printer

USB Speaker /

Joystick

USB Storage Drive

Wireless Printer

2.5-inch Portable 80GB Hard Disk

Huawei mobile connect E220 USB Modem 3G (E220:

HSDPA/UMTS/EDGE/GPRS/GSM)

PowerSync USB2.0 4-Port mini HUB(HU151W White)

Techworks 4-Port USB2.0 Mini HUB(OW4PTUSBHB)

First Wheel Mouse

Internet Navigator Keyboard

Dell L30U 0N242F USB Keybaord

DVD+R/RW (Usb2.0)

HP Deskjet F4280 All-in-One:Printer/ Scanner/Copier,

1200x2400dpi) iFun USB Speaker(JS1200UA)

Dell USB Speaker

6 IN 1 Flash Card Reader/Writer

Photosmart C309 (CC35A) All-in-One Printer (4x6 photos/CD/DVD/Quick Forms)/Scanner/Copier/Fax)

Port: USB2.0/Ethernet/PictBridge/802.11g/BT

Photosmart C4580 All-in-One Printer (4x6 photos)

/Scanner/Copier

Port:USB2.0/802.11g.b/Memory Card

Memory Card

Memory Stick High speed 1GB Memory stick Pro Duo

MS PRO Dou 2GB High Speed

MS PRO 2GB Memory Card

SanDisk Meomry Stick Micro (M2) 8GB Card

HP

Lexar

SONY

SONY

SanDisk

Transcend

Huawei

JS

Dell

PQI

HP

PowerSync

Techworks

Logitech

Logitech

Dell

Plextor

HP

149

Item

Multimedia Card

SD Card

XD Card

APPENDIX A: Test compatible components

Device name

RS-MMC 128MB Memory Card

RS-MMC Mobile 256MB Memory Card

Transcend MMC plus 4GB Card

Turbo 200X 2GB MMC Card

4GB SD PRO Memory Card

SanDisk multi-use SD Class2 Memory Card 2GB

SD card 2GB (150x Hi-Speed)

SanDisk microSDHC 4GB Card with Adapter

Kingston SDHC SD4 32GB Card

OLYMPUS XD-Picture Card M+ 2GB Speed Card

FUJIFLM XD-Picture Card TypeM 2GB

Vendor

Sandisk

PQI

Transcend

A-DATA

RiDATA

SanDisk

Apacer

SanDisk

Kingston

OLYMPUS

FUJIFLM

150

APPENDIX B

Online support information

151

152

APPENDIX B: Online support information

This section describes online technical support services available to help you repair your

Packard Bell notebook.

If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and Regional Business Units may access our website. However some information sources will require a user id and password. These can be obtained directly from Acer CSD Taiwan.

Acer's website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's

Notebook, Desktop and Server models including:

Service guides for all models

User's manuals

Training materials

BIOS updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:

Detailed information on Acer's International Traveller’s Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Index

A antennas replace

92

audio controller

12

resolution

12

B battery remove

38

bay cover remove

39

BIOS password control

8 supported protocols

8

vendor

7

version

7

BIOS crisis disk

28

BIOS flash

29

BIOS recovery

BIOS flash

29

crisis disk

28

precautions

28

procedure

28

BIOS utility access

18

Boot menu

26

Exit menu

27

Information menu

20

Main menu

21

navigate

19

Security menu

22

Bluetooth chipset

13

module, replace

65

boot sequence

26

buttons specification

14

C card reader remove card

37

chipset

Bluetooth

13

USB

13

wired Ethernet

12

wireless Ethernet

13

component replacement antennas

92

battery

38

bay cover

39

Bluetooth module

65

cooling assembly

70

ESD prevention

34

hard drive

41

keyboard

53

LCD assembly lid

94

LCD front panel

79

LCD panel

84

LCD panel assembly

76

LCD panel hinge brackets

88

memory

45

microphone

90

optical drive

46

palm rest

48

power button board

61

preparatory steps

37

processor

73

safety reminders

34

speakers

58

system board

67

tape

34

tools

36

touchpad / fingerprint reader board

51

USB board

63

webcam

82

wireless card

43

work space

35

conductive tape

34

connections specification

14

controller audio

12

keyboard

11

memory card reader

12

cooling assembly replace

70

D

D2D Recovery

22

display

6

E

electrostatic discharge

34

error symptom-to-spare part index

102

ESD, see electrostatic discharge

34

external CD-ROM drive check

99

F features

3

H hard drive

HDD password

23

replace

41

hard drive bracket remove

42

HDD password description

23

I intermittent problems

114

K keyboard controller

11

replace

53

keyboard or auxiliary input

device check

99

L

LCD assembly lid replace

94

LCD front panel replace

79

LCD panel replace

84

LCD panel assembly replace

76

LCD panel hinge brackets replace

88

M memory install

45

remove

45

memory card remove

37

memory card reader controller

12 supported cards

12

memory check

100

microphone replace

90

mylar tape

34

O optical drive replace

46

optical drive bezel remove

47

optical drive bracket

153

Index remove

47

P palm rest replace

48

password change

24

clear hardware gap

30

guidelines

23

HDD, description

23

Password on Boot

23

remove

25

set

23

supervisor, description

23

Password on Boot

23

physical specifications

5

power button board replace

61

power system check

100

battery pack

101

power adapter

100

processor replace

73

S security features

BIOS passwords

23

speakers replace

58

specification buttons

14

ports

14 status indicators

14

status indicators specification

14

supervisor password change

24

clear

30

description

23

remove

25

set

23

system

block diagram

6

check procedures

99

system board

bottom view

119

,

120

replace

67

top view

118

T touchpad check

101

touchpad / fingerprint reader board replace

51

U

undetermined problems

115

USB chipset

13

USB board replace

63

user password change

24

clear

30

remove

25

set

24

utilities

BIOS setup utility

18

W webcam replace

82

wired Ethernet chipset

12

wireless card replace

43

wireless Ethernet chipset

13

154

MAN NV5x SVC GDE R1 04/09

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