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INSTALLATION/OPERATION
TXB-V
Translator Board
C656M-E (4/07)
2
Contents
List of Illustrations
List of Tables
C656M-E (04/07)
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Only use attachments/accessories specified by the manufacturer.
6. Installation should be done only by qualified personnel and conform to all local codes.
Only use replacement parts recommended by Pelco.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
:
Important Notice
All companies make changes and improvements in their products on a regular basis. Because this product is interfacing with equipment not manufactured by Pelco, the possibility exists that the interface protocols have changed or are in a different configuration from earlier tested units; therefore, an incompatibility may occur. The existence of prior successful installations indicates our intent to provide equipment compatible with other manufacturers, but does not guarantee successful results without on-site integration testing.
Pelco recommends purchasing a single unit for bench testing before the purchase and
installation of this product in quantity. Should any problems occur, Pelco will provide on-site technical support (North American installations only) to analyze the interface protocols of your system. We will typically schedule this visit within one week of when the problem is reported to Pelco Technical Support.
Pelco will endeavor, at its expense, to correct the interface incompatibility within two weeks on a high priority basis. During these visits, the end user must agree to give Pelco reasonable access to the system in order to study and correct the protocol incompatibility.
In the unlikely event that Pelco is unable to make the translator work in the system, Pelco will accept the return of any Pelco products associated with the translator and refund the amounts paid for these products plus freight expenses. Because Pelco recommends a bench test prior to installation, Pelco will not be liable for any installation costs or lost revenues in the event it cannot solve the compatibility problem.
C656M-E (4/07) 3
Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-
TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington
D.C. 20402.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission’s rules.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
4
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
C656M-E (4/07)
Description
The TXB-V translator board allows Vicon
®
controllers to communicate with Pelco’s ExSite
™
, Esprit
®
, and
Spectra
®
systems. After setup, the controller functions the same as a Vicon controller normally would,
except as noted in the Operation section on page 21.
The TXB-V translator board has been tested and shown to work with the following Vicon systems:
• V1300X-DVC Remote Control Panel
• VPS324 Matrix Controller
• V1422
™
Matrix Controller
• V4480SCC Matrix 44
®
Card Cage
• V6680SCC Matrix 66 ™ Card Cage
Based on the information published by the manufacturer, Pelco has reason to believe that the translator board will also work with the following Vicon models:
• VPS1344 ™ Matrix Switching System
• V1300 Series NOVA ™ Programmable Matrix Switching System
• V1400X-DVC System Console Control Station
Parts List
The following items are supplied:
1 TXB-V translator board (printed circuit board)
1 6-32 screw with lock washer (for Spectra III ™ /Spectra IV Series only)
1 4-40 screw with lock washer (unused)
C656M-E (4/07) 5
Esprit Installation
To install the TXB-V translator board in an Esprit system (refer to Figure 1):
1. Turn off power to the Esprit system.
2. Remove the left cover from the pan and tilt.
3. Remove the shorting plug from the 16-pin connector on the Esprit system’s circuit board.
4. Remove the nut and washer from the standoff on the Esprit system’s circuit board.
NOTES:
• Discard the 6-32 and 4-40 screws and their lock washers; they are not used in the Esprit system.
• Save the 16-pin shorting plug. Otherwise, the Esprit cannot be converted back to a Pelco-controlled system.
ON
OFF
12345678
ON
OFF
12345678
DIP SWITCHES
6
NYLON
WASHER
PHILLIPS
SCREW
ESPRIT CIRCUIT BOARD
16-PIN CONNECTOR
REMOVE SHORTING PLUG
STANDOFF WITH
NUT AND WASHER
Figure 1. Esprit System
5. Set the P2 jumper on the TXB-V to the proper termination setting (refer to Figure 2). Note the
following:
• By default, the P2 jumper is installed in the unterminated position.
• All TXB-Vs in a daisy chain, except the last unit, must be unterminated.
• The total wire distance from the Vicon controller to the last TXB-V in a daisy chain must be less than 4,000 ft (1,219 m).
• A maximum of 10 receivers can be installed on a single daisy chain.
• To unterminate a TXB-V, remove the P2 jumper from the TXB-V and place it over one pin for storage.
NOTE: When combining Pelco and Vicon receivers in the same system, refer to the Vicon manual for proper RS-485 configuration of the Vicon receiver(s).
C656M-E (4/07)
P3 & P4 JUMPERS
P2 JUMPER
P2 UNTERMINATED
P2 TERMINATED
16-PIN CONNECTOR
Figure 2. TXB-V Termination and Baud Rate (Bottom View)
6. Set the baud rate for the TXB-V translator board (from the controller). Use the P3 and P4 jumpers
(refer to the following table).
Baud P3
600 OFF
4800*
9600
ON
OFF
19.2K
ON
*Factory default.
P4
OFF
ON
ON
OFF
7. Install the TXB-V on the Esprit circuit board (refer to Figure 3):
a.
Insert the 16-pin connector on the bottom of the TXB-V into the mating 16-pin connector on the Esprit circuit board.
b.
Reinstall the nut and washer on the standoff to secure the TXB-V to the Esprit circuit board.
STANDOFF
16-PIN CONNECTOR
STANDOFF NUT
AND WASHER
Figure 3. Installing the TXB-V into the Esprit
8. Set the DIP switches on the Esprit system (refer to Figure 1 on page 6 for switch location):
a.
SW1: Set all SW1 switches to the OFF position.
b.
SW2: Set the Esprit address (refer to Table A on page 24 of the Appendix for switch settings).
C656M-E (4/07) 7
8
9. Reinstall the left cover of the pan and tilt:
WARNING: Make sure you seal the unit. Otherwise, moisture could disable or damage the Esprit.
a.
Properly position the cover and slide it into place. The sides of the cover must fit under the front and back rain guards of the pan and tilt. The top of the cover must seat against the lip of
the top gasket. (Refer to Figure 4.)
NOT SEALED
INCORRECT
CORRECT
GAP
Figure 4. Installing the Esprit Cover b.
Apply pressure and push the top of the cover down to align the screw holes (refer to Figure 5).
c.
Insert the Phillips screw and washer. Tighten until the screw will not turn.
C656M-E (4/07)
TOP GASKET
FRONT
RAIN
GUARD
Figure 5. Fastening the Esprit Cover
10. Remove the pan and tilt from the base of the Esprit system.
11. Check the control wiring inside the base of the unit. Refer to the Esprit documentation and the documentation supplied with your controller to make sure the wiring is correct.
Vicon Controller
Terminal Block J1
Pin 9 Response Out +
Pin 8 Response Out -
Pin 3 Command In +
Pin 2 Command In -
Esprit
Wire Harness
White (TX+)
Black (TX-)
Red (RX+)
Green (RX-)
12. Reattach the pan and tilt onto the base of the unit.
13. Apply power to the system. The following message appears on the monitor as soon as the Esprit configuration cycle is completed:
TXB-V REV x.xx
NOTE: x.xx represents the current firmware revision.
C656M-E (4/07) 9
Spectra III/Spectra IV Installation
To install the TXB-V translator board in a Spectra III/Spectra IV Series:
1. Turn off power to the dome system.
2. Remove the lower dome.
3. Remove the dome drive by pressing in the blue and red tabs on the sides of the dome drive. Gently rock the dome drive to release it from the back box.
4. Set the P2 jumper on the TXB-V to the proper termination setting (refer to Figure 6). Note the
following:
• By default, the P2 jumper is installed in the unterminated position.
• All TXB-Vs in a daisy chain, except the last unit, must be unterminated.
• The total wire distance from the Vicon controller to the last TXB-V in a daisy chain must be less than 4,000 ft (1,219 m).
• A maximum of 10 receivers can be installed on a single daisy chain.
• To unterminate a TXB-V, remove the P2 jumper from the TXB-V and place it over one pin for storage.
NOTE: When combining Pelco and Vicon receivers in the same system, refer to the Vicon manual for proper RS-485 configuration of the Vicon receiver(s).
P3 & P4 JUMPERS
P2 UNTERMINATED
P2 TERMINATED
P2 JUMPER
16-PIN CONNECTOR
Figure 6. TXB-V Termination and Baud Rate (Bottom View)
5. Set the baud rate for the TXB-V translator board (from the controller). Use the P3 and P4 jumpers
(refer to the following table).
Baud P3
600 OFF
4800*
9600
ON
OFF
19.2K
ON
*Factory default.
P4
OFF
ON
ON
OFF
10 C656M-E (4/07)
6. Install the TXB-V translator board into the back box: a.
Open the hinged door to the back box. Push the tab lock towards the back box wall of the unit
and open the door (refer to Figure 7).
Figure 7. Spectra III/Spectra IV Back Box Interconnect Door b.
Check the wiring to the controller. Refer to the Spectra III/Spectra IV documentation and the documentation supplied with your controller to make sure the wiring is correct.
Vicon Controller
Terminal Block J1
Pin 9 Response Out +
Pin 8 Response Out -
Pin 3 Command In +
Pin 2 Command In -
Spectra III/Spectra IV
Four-Wire Terminal Block
TX+
TX-
RX+
RX-
C656M-E (4/07) 11
12 c.
Remove the shorting plug from the 16-pin connector located on the back box circuit board
6-32 SCREW AND
LOCK WASHER
REMOVE SHORTING
PLUG
16-PIN CONNECTOR
STANDOFF
Figure 8. Spectra III/Spectra IV Back Box Circuit Board
NOTES:
• Discard the 4-40 screw and its lock washer; they are not used in the Spectra III/Spectra IV system.
• Save the 16-pin shorting plug. Otherwise, the Spectra III/Spectra IV cannot be converted back to a Pelco-controlled system.
d.
Insert the TXB-V board into the 16-pin connector located on the back box circuit board. Secure the translator board to the standoff on the circuit board using the supplied 6-32 screw and lock washer.
e.
Close the interconnect door. Snap the tab lock into place.
for switch locations): a.
C656M-E (4/07)
b.
For Spectra III systems, set all SW3 switches on the dome to the OFF position.
For Spectra IV systems, set SW2-1 through SW2-8 to the OFF position.
SW1
SW2
SW3
SW1 AND SW2
1 2 3 4 5 6 7 8
SW1 on
1
SW2
1 2 3 4 5 6 7 8
on SW3
Figure 9. Spectra III Dome Drive DIP Switches Figure 10. Spectra IV Dome Drive DIP Switches
red (B) labels. When pushing the tabs in, insert one side, then the other. Continue pushing on the ends of the tabs until both tabs click into place.
NOTE: Refer to the installation manual supplied with the Spectra III/Spectra IV dome for instructions on installing the back box, dome drive, and lower dome.
Figure 11. Spectra III/Spectra IV Dome Drive Installation
9. Install the lower dome.
10. Apply power to the system. The following message appears on the monitor as soon as the
Spectra III/Spectra IV configuration cycle is completed:
TXB-V REV x.xx
NOTE: x.xx represents the current firmware revision.
C656M-E (4/07) 13
Spectra Mini Dome Installation
To install the TXB-V translator board in a Spectra Mini dome:
NOTE: Installing a TXB-V into a mini dome increases unit height. In surface mount installations, you must cut a hole in the surface to accommodate the TXB-V cover. For an installation template and more information, refer to the Spectra Mini Dome Installation manual.
1. Turn off power to the dome system.
2. If the Spectra Mini dome is already installed, remove it to access the top of the dome drive where the translator board will be installed.
3. Place the dome drive on a flat surface with the dome liner pointing up.
4. Set the DIP switches on the dome (refer to Figure 12 for switch location):
NOTE: There are no SW1 switch settings on the Spectra Mini dome.
a.
Point the camera straight up.
b.
Using a flashlight, look through the viewing slot of the dome liner. Rotate the dome liner until you see two DIP switches in the bottom of the housing.
SW 3
ON
SW 2
ON
14
Figure 12. Locating the Spectra Mini Dome DIP Switches c.
SW2: Set all switches to the OFF position.
d.
SW3: Set the Spectra Mini dome address (refer to Table A on page 24 of the Appendix for
switch settings).
C656M-E (4/07)
5. Set the P2 jumper on the TXB-V to the proper termination setting (refer to Figure 13). Note the
following:
• By default, the P2 jumper is installed in the unterminated position.
• All TXB-Vs in a daisy chain, except the last unit, must be unterminated.
• The total wire distance from the Vicon controller to the last TXB-V in a daisy chain must be less than 4,000 ft (1,219 m).
• A maximum of 10 receivers can be installed on a single daisy chain.
• To unterminate a TXB-V, remove the P2 jumper from the TXB-V and place it over one pin for storage.
NOTE: When combining Pelco and Vicon receivers in the same system, refer to the Vicon manual for proper RS-485 configuration of the Vicon receiver(s).
P3 & P4 JUMPERS
P2 UNTERMINATED
P2 TERMINATED
P2 JUMPER
16-PIN CONNECTOR
Figure 13. TXB-V Termination and Baud Rate (Bottom View)
6. Set the baud rate for the TXB-V translator board (from the controller). Use the P3 and P4 jumpers
(refer to the following table).
Baud P3
600 OFF
4800*
9600
ON
OFF
19.2K
ON
*Factory default.
P4
OFF
ON
ON
OFF
7. Install the TXB-V translator board (refer to Figure 14 and Figure 15 on page 16):
a.
Remove the cover from the top of the dome drive.
b.
Remove the shorting plug from the 16-pin connector located on the Spectra Mini dome circuit board.
NOTES:
•
•
Discard the 4-40 and 6-32 screws and their lock washers; they are not used in the
Spectra Mini dome.
Save the 16-pin shorting plug and the original cover from the Spectra Mini dome.
Otherwise, the unit cannot be converted back to a Pelco-controlled system.
C656M-E (4/07) 15
REMOVE
SHORTING
PLUG
Figure 14. Removing the Mini Dome Cover and Shorting Plug c.
Insert the TXB-V translator board into the 16-pin connector on the Spectra Mini dome’s circuit board.
d.
Install the translator board cover that is supplied with the Spectra Mini dome.
16
Figure 15. Installing the TXB-V and Mini Dome Cover
C656M-E (4/07)
8. Check the wiring to the controller. Refer to the Spectra Mini dome documentation and the documentation supplied with your controller to make sure the wiring is correct.
Vicon Controller
Terminal Block J1
Pin 9 Response Out +
Pin 8 Response Out -
Pin 3 Command In +
Pin 2 Command In -
Spectra Mini Dome
RJ45-10 Connector
Pin 6 (TX+)
Pin 5 (TX-)
Pin 4 (RX+)
Pin 3 (RX-)
9. Refer to the installation manual for the Spectra Mini dome to complete the installation.
10. Apply power to the system. The following message appears on the monitor as soon as the Spectra
Mini dome configuration cycle is completed:
TXB-V REV x.xx
NOTE: x.xx represents the current firmware revision.
C656M-E (4/07) 17
ExSite Installation
To install the TXB-V translator board in an ExSite unit:
WARNING: To reduce the risk of ignition of hazardous atmospheres, disconnect the equipment from the supply circuit before opening.
1. Turn off the power to the ExSite system.
WARNING: Total weight of the pan and tilt component is 55 lb (25 kg). Use caution when lifting and assembling the pan and tilt component on the power module. It is recommended that nonslip gloves be worn during installation or removal.
2. Remove the pan and tilt unit from the power module (refer to Figure 16 and Figure 17):
a.
Loosen the setscrew in the locking ring with a 2 mm Allen wrench.
b.
Loosen the locking ring with a spanner wrench (Pelco part #MF00-1251-121A).
c.
Carefully unscrew the locking ring and remove the pan and tilt unit from the power module.
PAN AND
TILT UNIT
LOCKING
RING
18
Figure 16. ExSite Spanner Wrench
POWER
MODULE
Figure 17. Removing the ExSite Pan and Tilt Unit
3. Set the P2 jumper on the TXB-V to the proper termination setting (refer to Figure 18 on page 19).
Note the following:
• By default, the P2 jumper is installed in the unterminated position.
• All TXB-Vs in a daisy chain, except the last unit, must be unterminated.
• The total wire distance from the Vicon controller to the last TXB-V in a daisy chain must be less than 4,000 ft (1,219 m).
• A maximum of 10 receivers can be installed on a single daisy chain.
C656M-E (4/07)
• To unterminate a TXB-V, remove the P2 jumper from the TXB-V and place it over one pin for storage.
NOTE: When combining Pelco and Vicon receivers in the same system, refer to the Vicon manual for proper RS-485 configuration of the Vicon receiver(s).
P3 & P4 JUMPERS
P2 UNTERMINATED
P2 TERMINATED
P2 JUMPER
16-PIN CONNECTOR
Figure 18. TXB-V Termination and Baud Rate (Bottom View)
4. Set the baud rate for the TXB-V translator board (from the controller). Use the P3 and P4 jumpers
(refer to the following table).
Baud P3
600 OFF
4800*
9600
ON
OFF
19.2K
ON
*Factory default.
P4
OFF
ON
ON
OFF
5. Install the TXB-V board on the power module (refer to Figure 19 on page 20):
a.
Remove the shorting plug from the 16-pin connector located on the ExSite system’s circuit board.
NOTES:
•
•
Discard the 6-32 and 4-40 screws and their lock washers; they are not used in the
ExSite system.
Save the 16-pin shorting plug. Otherwise, the ExSite cannot be converted back to a
Pelco-controlled system.
b.
Insert the TXB-V board into the 16-pin connector on the ExSite system’s circuit board. Confirm that the TXB-V board is fully seated into the 16-pin connector.
C656M-E (4/07) 19
16-PIN
CONNECTOR
20
SW1 SW3
Figure 19. Installing the TXB-V into the ExSite
6. Check the wiring to the controller. Refer to the ExSite documentation and the documentation supplied with your controller to make sure the wiring is correct.
Vicon Controller
Terminal Block J1
Pin 9 Response Out +
Pin 8 Response Out -
Pin 3 Command In +
Pin 2 Command In -
ExSite
Wire Harness
White/Orange (TX+)
White/Blue (TX-)
Red (RX+)
Green (RX-)
7. Set the DIP switches on the ExSite system (refer to Figure 19 for switch location):
a.
SW3: Verify that all SW3 switches on the ExSite power module are set to the OFF position.
b.
SW1: Set the ExSite address (refer to Table A on page 24 of the Appendix for switch settings).
8. Attach the pan and tilt unit to the power module (refer to Figure 16 and Figure 17 on page 18):
a.
Align the pan and tilt unit with the power module. Carefully begin to hand tighten the locking ring onto the threads of the power module.
b.
Continue to tighten the locking ring with a spanner wrench.
c.
Tighten the setscrew in the locking ring with a 2 mm Allen wrench.
NOTE: Refer to the installation manual supplied with the ExSite system for instructions on attaching the pan and tilt unit to the power module.
9. Apply power to the system. The following message appears on the monitor as soon as the ExSite configuration cycle is completed:
TXB-V REV x.xx
NOTE: x.xx represents the current firmware version.
C656M-E (4/07)
Operation
Set preset 94 to access the camera menus. Press Iris Open to select menu items. The following table shows how the Vicon keyboard relates to the Pelco translator. Refer to your Vicon documentation for operating instructions.
SPECIAL FUNCTIONS DEFINITIONS
Vicon Keyboard
Pan, tilt, zoom, focus, and iris functions
Unit Function
Moves unit accordingly
(Keyboard in PGM Mode)
1-32 Preset
33-64 Preset
AUX toggle 1-2 (On/Off)
AUX toggle 3-6
Auto pan toggle (On)
Auto pan toggle (Off)
(Keyboard in RUN Mode)
1-32 Preset
33-64 Preset
65 Preset
66 Preset
67-87 Preset
88 Preset
89 Preset
90 Preset
91 Preset
92 Preset
96 Preset
97 Preset
98 Preset
99 Preset
(Keyboard in PGM Mode)
65-79 Preset
80-87 Preset
Auto pan key
88 Preset
89 Preset
90 Preset
91 Preset
92 Preset
93 Preset
94 Preset
95 Preset
96 Preset
97 Preset
98 Preset
99 Preset
Lens speed toggle
Auto iris toggle (On/Off)
Saves camera position as preset 1-32
Saves camera position as preset 33-64
Activates auxiliaries 1-2
No action on Pelco receivers
Runs auto pan
Stops auto pan
Moves camera to preset position 1-32
Moves camera to preset position 33-64
Camera flips 180 degrees
Pans to zero
No action
Runs pattern 1 (short)
Runs pattern 2 (short)
Runs long pattern
Inserts IR filter*
Removes IR filter*
Stops scanning
Runs random scan
Runs frame scan
Runs auto scan
No action
Sets start point (left limit) of zones 1-8
Sets end point (right limit) of zones 1-8
Begins programming pattern #1
Begins programming pattern #2
Begins programming long pattern
Ends programming of a pattern
Sets manual pan left limit***
Sets manual pan right limit***
Shows program menu**
Enables zone label display
Disables zone label display
Performs power-on reset
Sets Auto pan left limit***
Sets Auto pan right limit***
Sets zoom speed
Controls auto iris
Pelco Function
Pan, tilt, zoom, focus, and iris functions
Sets preset 1-32
Sets preset 35-66
Toggles auxiliaries 1-2 on/off
Ignored
Calls preset 99
Calls preset 96
Calls preset 1-32
Calls preset 35-66
Calls preset 33
Calls preset 34
Ignored
Calls pattern #1
Calls pattern #2
Calls long pattern
Calls preset 88
Calls preset 89
Calls preset 96 (stop scan)
Calls preset 97
Calls preset 98
Calls preset 99
Ignored
Sets zone 1-8 start
Sets zone 1-8 end
Sets pattern #1 (short)
Sets pattern #2 (short)
Sets long pattern (#0)
Ends pattern programming
Sets preset 90
Sets preset 91
Sets preset 95
Displays zone label
Returns to normal screen
Remote reset
Sets preset 92
Sets preset 93
Toggles through zoom speeds
Auto on/off
*Spectra SD53CBW family, Spectra SD435 family, Esprit ES30CBW18 family, Esprit ES31CBW18 family, ExSite IPSXM30CBW family, ExSite IPSXM31CBW family, ExSite EHXM30CBW family, and ExSite EHXM31CBW family.
**Iris Open selects menu items.
***Refer to the Pelco system operation manuals for details on how to clear limit stops.
C656M-E (4/07) 21
TXB-V ZONE PROGRAMMING PROCEDURE
A zone is a pan area, defined by a left and right limit, on the 360-degree pan plane. To program a zone using a Vicon controller (refer to the manual supplied with the controller):
Step
1. Set left zone limit.
2. Set right zone limit.
3. Enable the zone label display.
Procedure
a. Position the Pelco unit at the left limit of the zone. b. Issue the zone start command (PRG 8# PRESET) for the zone number being programmed; # is a number between 0 and 7 that represents zones 1 through 8.
a. Position the Pelco unit at the right limit of the zone. b. Issue the zone end command by pressing the Auto Pan key.
Issue the enable zone label command (PRG 95 PRESET) to display the zone label.
IMPORTANT: (Spectra III/Spectra IV and ExSite systems only): After programming a zone, always enable the zone through the Pelco unit programming menu. Refer to the operation/programming manual supplied with the Pelco system.
Operation Notes:
1. Focus speed cannot be set with the Vicon controller.
2. The Event Tour function on the Vicon controller does not function.
3. On-screen titling is only available on Spectra III/Spectra IV (v1.28 and higher).
4. Zone labels use only defaults (Zone 1, Zone 2, etc.)
5. Upon completion of pattern programming, issue an end pattern command (91 Set on the Vicon controller) to enable Turbo speed during panning. If this is not done, Turbo speed will be unavailable until 10 minutes after starting pattern programming.
6. Alarms from the Pelco receiver will not activate alarm LEDs on the Vicon controller.
7. LEDs on the Vicon controller may be out of sync when the receiver’s start-up defaults are changed, when the receiver is reset, or if a receiver alarm triggers a status change. To correct, press and release the affected key.
8. The communication parameters that are displayed momentarily on the selected monitor immediately after initial power-up pertain only to the communication link between the translator board and the
Pelco unit. Communication parameters between the translator board and the Vicon controller are selected with jumpers P3 and P4.
22 C656M-E (4/07)
Troubleshooting
Symptom
No video is displayed.
Possible Cause
Power is not connected to the
Pelco unit.
Video cable is not connected to the Pelco unit.
Translator board is not inserted properly.
The Pelco unit cannot complete its configuration cycle.
Suggested Remedy
Check the power connector.
Check the video connector.
Reinstall the translator board.
Make sure the pins on the board are inserted correctly.
Refer to the troubleshooting section of the product manual for the Pelco unit.
Pelco unit information (model, firmware, Pelco P and D addresses, and communication settings) does not appear after the configuration cycle.
The message “TXB-V REV x.xx” does not appear.
The Pelco unit does not respond to commands.
The baud rate setting on the
Pelco unit is not correct. The setting appears on power-up.
Make sure the baud rate setting on the Pelco unit is 2400. Then cycle device power.
The unit address is not correct.
Make sure the Pelco unit
(receiver) address is correct.
This address can range from 1 to 255.
The receiving and transmitting lines are not connected properly.
Make sure the controller is addressing the correct Pelco unit.
Make sure the TX+, TX-, RX+, and RX- lines are properly connected. (Refer to the wiring tables in this manual as well as the troubleshooting section of the product manual for the controller.)
Retry the command.
The command was lost between the controller and the
Pelco unit.
C656M-E (4/07) 23
Appendix
24
Receiver
Address
29
30
31
32
25
26
27
28
33
34
35
36
37
21
22
23
24
17
18
19
20
13
14
15
16
9
10
11
12
7
8
5
6
3
4
1
2
1
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
2
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
Table A. Receiver Address Settings
Switch Setting
4 5
ON
ON
ON
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
ON
ON
ON
OFF
ON
ON
ON
ON
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
ON
ON
ON
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
3
ON
ON
ON
OFF
OFF
OFF
OFF
ON
OFF
OFF
OFF
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
6
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
8
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
C656M-E (4/07)
7
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Receiver
Address
66
67
68
69
62
63
64
65
58
59
60
61
54
55
56
57
74
75
76
77
70
71
72
73
50
51
52
53
46
47
48
49
42
43
44
45
38
39
40
41
1
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
Table A. Receiver Address Settings (Continued)
Switch Setting
4 5
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
3
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
6
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
7
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
C656M-E (4/07)
8
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
25
26
Receiver
Address
106
107
108
109
102
103
104
105
98
99
100
101
94
95
96
97
114
115
116
117
110
111
112
113
90
91
92
93
86
87
88
89
82
83
84
85
78
79
80
81
1
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
Table A. Receiver Address Settings (Continued)
Switch Setting
4 5
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
3
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
6
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
7
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
8
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
C656M-E (4/07)
Receiver
Address
146
147
148
149
142
143
144
145
138
139
140
141
134
135
136
137
154
155
156
157
150
151
152
153
130
131
132
133
126
127
128
129
122
123
124
125
118
119
120
121
1
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
Table A. Receiver Address Settings (Continued)
Switch Setting
4 5
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
3
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
6
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
7
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
C656M-E (4/07)
8
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
27
28
Receiver
Address
186
187
188
189
182
183
184
185
178
179
180
181
174
175
176
177
194
195
196
197
190
191
192
193
170
171
172
173
166
167
168
169
162
163
164
165
158
159
160
161
1
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
Table A. Receiver Address Settings (Continued)
Switch Setting
4 5
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
3
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
6
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
7
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
8
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
C656M-E (4/07)
Receiver
Address
226
227
228
229
222
223
224
225
218
219
220
221
214
215
216
217
234
235
236
237
230
231
232
233
210
211
212
213
206
207
208
209
202
203
204
205
198
199
200
201
1
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
Table A. Receiver Address Settings (Continued)
Switch Setting
4 5
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
3
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
6
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
7
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
C656M-E (4/07)
8
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
29
Receiver
Address
250
251
252
253
246
247
248
249
254
255
242
243
244
245
238
239
240
241
1
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
3
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
Table A. Receiver Address Settings (Continued)
Switch Setting
4 5
ON
ON
ON
ON
OFF
OFF
ON
ON
ON
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
ON
ON
6
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
7
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
8
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
REVISION HISTORY
Manual #
C656M
C656M-A
C656M-B
C656M-C
C656M-D
C656M-E
Date Comments
9/00 Original version.
12/02 Updated manual to new format. Added instructions for Spectra III SE and Spectra III.
5/03 Added instructions for zone programming.
3/05 Added ExSite system installation instructions. Corrected wiring table for controller.
3/06 Added Spectra Mini dome. Removed Spectra II. Updated graphics and procedures.
4/07 Added Green label, cross references, and Spectra IV. Added Important Safety Instructions.
30 C656M-E (4/07)
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
• Five years on fiber optic products and TW3000 Series unshielded twisted pair transmission products.
• Three years on Spectra ® IV products.
• Three years on Genex ® Series products (multiplexers, server, and keyboard).
• Three years on Camclosure ® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models, which have a five-year warranty.
• Three years on PMCL200/300/400 Series LCD monitors.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy
®
, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.
• Two years on Spectra III
™
, Esprit
®
, ExSite
®
, and PS20 scanners, including when used in continuous motion applications.
• Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).
• Two years (except lamp and color wheel) on Digital Light Processing (DLP ® ) displays. The lamp and color wheel will be covered for a period of
90 days. The air filter is not covered under warranty.
• Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura ™ Series distributed network-based video products.
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the
following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.
Spectra III, Endura, and ExSite are trademarks of Pelco.
DLP is a registered trademark of Texas Instruments, Inc.
Vicon and Matrix 44 are registered trademarks of Vicon Industries, Inc.
V1422, VPS1344, Matrix 66, and NOVA are trademarks of Vicon Industries, Inc.
©Copyright 2007, Pelco. All rights reserved.
Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
www.pelco.com
ISO9001
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