Digi One and PortServer TS Family User’s Guide


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Digi One and PortServer TS Family User’s Guide | Manualzz

Digi One

® and PortServer

®

TS Family

User’s Guide

Digi One Family Products

PortServer TS Family Products

PortServer TS Family (RS-232 only) Products:

PortServer TS 1/2/4 Family Products

PortServer TS 8/16 Family Products

PortServer TS MEI Products

And accessory products:

Digi Remote Power Manager (Digi RPM)

90000583_P

2014Digi International Inc.

Digi, Digi International, the Digi logo, Digi One, Digi Connect, PortServer TS, and RealPort are trademarks or registered trademarks of Digi International Inc. in the United States and other countries worldwide. All other trademarks are the property of their respective owners.

Contents

C o n t e n t s

About This Guide ......................................................................................9

Purpose .................................................................................................9

Audience................................................................................................9

Scope ....................................................................................................9

Additional product information ...............................................................9

Quick Start Guide ...................................................................................... 9

Command Reference ................................................................................ 9

Online Help for the Web Interface ............................................................. 9

Digi Contact Information ......................................................................10

Chapter 1 Introduction ........................................................................11

Devices in the Digi One and PortServer TS Family.............................11

Digi One Family ....................................................................................... 11

PortServer TS Family .............................................................................. 11

Device Setup Process Overview .........................................................13

Step 1: Deployment Considerations ........................................................ 13

Step 2: Set Up Hardware......................................................................... 13

Step 3: Download Digi Device Discovery Utility....................................... 13

Step 4: Configure an IP Address ............................................................. 13

Step 5: Configure Ports ........................................................................... 14

Step 6: Configure Other Features as Required ....................................... 14

Methods for configuring Digi devices...................................................15

From an attached terminal....................................................................... 15

From a Telnet session ............................................................................. 15

From the Web interface ........................................................................... 15

Downloading a configuration file.............................................................. 15

Quick reference for configuring features .............................................16

Chapter 2 Configure the IP Address ..................................................23

Options for Configuring the IP Address and Mask ..............................23

Configure the IP Address Using ARP-Ping .........................................23

Configure an IP Address Using DHCP and RARP ..............................24

About DHCP and RARP .......................................................................... 24

DHCP Option 12...................................................................................... 24

DHCP Option 81 FQDN (Fully Qualified Domain Name)......................... 24

Procedure ................................................................................................ 24

Access the Digi Device........................................................................25

Chapter 3 Configure Network and Serial Ports.................................27

Assumptions ........................................................................................27

Network settings ..................................................................................27

Advanced Network Settings .................................................................... 31

Configure Serial Ports .........................................................................32

Port Profiles .........................................................................................34

3

4

RealPort Port Profile................................................................................ 35

Console Management Port Profile........................................................... 36

TCP Sockets Port Profile......................................................................... 38

UDP Sockets Port Profile ........................................................................ 39

Serial Bridging Port Profile ...................................................................... 41

Printer Port Profile ................................................................................... 42

Terminal Port Profile................................................................................ 44

Industrial Automation Port Profile ............................................................ 45

Configure Industrial Automation with Modbus ......................................... 48

Chat Mode Port Profile ............................................................................ 49

Modem Port Profiles ................................................................................ 51

Modem Emulation Port Profile................................................................. 51

Modem Port Profile.................................................................................. 52

Internal Modem Port Profile..................................................................... 53

Power Management Port Profile.............................................................. 54

Custom Port Profile ................................................................................. 55

User Configuration...............................................................................56

Common User Features .......................................................................... 56

Add a User............................................................................................... 57

Configure User Access Method............................................................... 58

Change or Update User Passwords ........................................................ 58

Security Configuration .........................................................................59

Enable/Disable Access to Network Services ........................................... 59

Configure Security Settings ..................................................................... 60

System Configuration ..........................................................................61

PPP Settings ........................................................................................... 62

Configure SNMP Settings........................................................................ 67

Configure MEI Settings............................................................................ 68

Autoconnection....................................................................................69

Configure a Port for Autoconnection ....................................................... 69

Configure a User for Autoconnection ...................................................... 69

Chapter 4 Configure Industrial Automation (IA) ...............................71

Key Terms ...........................................................................................71

Industrial Automation Configuration Wizard ........................................72

Industrial Automation Configuration Profiles .......................................72

Industrial Automation Configuration Procedures .................................72

Serial Bridge Profile: Master and Slave Connected to Digi Ports........73

When to Use............................................................................................ 73

Configuration Options.............................................................................. 73

Setup Information: Slave Side ................................................................. 73

Setup Information: Master Side ............................................................... 73

Modbus Profile: Serial-Connected Slave.............................................74

When to Use............................................................................................ 74

Configuration Options.............................................................................. 74

Setup Information .................................................................................... 74

Modbus Profile: Serial-Connected Master...........................................75

When to Use............................................................................................ 75

Configuration Options.............................................................................. 75

Contents

Contents

Setup Information .................................................................................... 75

DF1 Profile: Serial-Connected Slave...................................................76

When to Use............................................................................................ 76

Configuration Options.............................................................................. 76

Setup Information .................................................................................... 76

DF1 Profile: Serial-Connected Master.................................................77

When to Use............................................................................................ 77

Configuration Options.............................................................................. 77

Setup Information .................................................................................... 77

Omron Family Profile: Serial-Connected Slave ...................................78

When to Use............................................................................................ 78

Configuration Options.............................................................................. 78

Setup Information .................................................................................... 78

Omron Family Profile: Serial-Connected Master .................................79

When to Use............................................................................................ 79

Configuration Options.............................................................................. 79

Setup Information .................................................................................... 79

Other Serial Port Protocol Profile: Serial-Connected Slave.................80

When to Use............................................................................................ 80

Configuration Options.............................................................................. 80

Setup Information .................................................................................... 80

Other Serial Port Protocol Profile: Serial-Connected Master...............81

When to Use............................................................................................ 81

Configuration Options.............................................................................. 81

Setup Information .................................................................................... 81

Configure a Serial-Connected Slave: Generic Procedure ...................82

When to Use............................................................................................ 82

Procedure ................................................................................................ 82

Configure a Serial-Connected Master: Generic Procedure .................82

When to Use............................................................................................ 82

Procedure ................................................................................................ 82

Configure a Serial-Connected Master: TCP/UDP Sockets..................83

When to Use............................................................................................ 83

Procedure ................................................................................................ 83

Configure a Serial-Connected Slave: Other IA Protocol......................83

When to Use............................................................................................ 83

Procedure ................................................................................................ 84

Configure a Serial-Connected Master: Other IA Protocol....................84

When to Use............................................................................................ 84

Procedure ................................................................................................ 84

Set Up COM Port Redirection .............................................................85

When to Use............................................................................................ 85

Setup Tasks: an Overview....................................................................... 85

Configure the Serial Port for RealPort ..................................................... 86

RealPort: Determining Whether to Install RealPort .............................87

Chapter 5 Configure MEI Settings......................................................89

About MEI Settings..............................................................................89

5

6

Configure MEI Switches ......................................................................89

Set the Supported Baud Rate for Multi-Drop Support ............................. 90

Four-Wire Multi-Drop Network Scenarios............................................90

MEI Configuration for a Single Master..................................................... 90

MEI Configuration for a Slave.................................................................. 90

Pinouts..................................................................................................... 91

Chapter 6 Configure Embedded Modem ...........................................93

About Embedded Modem Products.....................................................93

Connect Hardware...............................................................................93

Configure Device Settings ...................................................................94

Chapter 7 Configure Power Over Serial Ports ..................................95

Serial Power Feature...........................................................................95

Configure Ring Indicator (RI) Power....................................................96

RI Power In.............................................................................................. 96

RI Power Out ........................................................................................... 96

Configure DTR Power .........................................................................97

Power Out................................................................................................ 97

Serial Power Table ..............................................................................98

Chapter 8 Digi Remote Power Manager (Digi RPM)..........................99

Configuration Scenarios Using Digi RPM..........................................100

Non-Serial Device Connected to Digi RPM ........................................... 100

Serial Device Managed by PortServer TS but Powered by Digi RPM... 101

Digi RPM Configurable from Web Interface or Command Line.........101

Process for Configuring and Managing Digi RPM .............................102

Connect Digi RPM to PortServer TS Device and Power Up .............102

Configure Digi RPM Settings.............................................................102

Configure Outlets...............................................................................105

Manage Power Devices and Power Controllers ................................107

Manage Power Devices......................................................................... 107

Manage Power Controllers .................................................................... 108

Chapter 9 Configure SNMP ...............................................................111

About SNMP and the Digi Device Agent ...........................................111

SNMP Version Support ......................................................................... 111

Network Management Components ...................................................... 111

SNMP Management Agent.................................................................... 111

SNMP Traps .......................................................................................... 112

MIB Support........................................................................................... 112

Message Support .................................................................................. 112

Supported Traps.................................................................................... 112

Configuring SNMP from the Web Interface .......................................113

Chapter 10 Latency Tuning.................................................................115

What Is Latency?...............................................................................115

Contents

Contents

Recommended Process for Latency Tuning .....................................115

Best-Case Scenario............................................................................... 115

Step 1: Determine the Characteristics of Your Application.................... 116

Step 2: Determine Latency Budget and Type of Latency ...................... 116

Step 3: Optimize the Physical Layer...................................................... 116

Step 4: Optimize the Network and Transport Layers............................. 117

Step 5: Optimize the Application Layer ................................................. 118

Chapter 11 Configuration Management.............................................119

Upgrade Firmware using TFTP .........................................................119

Backup/Restore Device Configuration Settings.................................120

Backup Device Configuration Settings to a File .................................... 120

Restore Device Configuration Settings from a File................................ 120

Backup/Restore to and from a TFTP Server ......................................... 121

Reset Device Configuration to Factory Defaults................................122

Chapter 12 Specifications, Certifications, and

Troubleshooting125

Specifications ....................................................................................125

Power Requirements ............................................................................. 125

Physical Requirements.......................................................................... 127

Digi One IA DB9 and Screw Terminal Pinouts ...................................... 128

PortServer TS 1 M MEI and PortServer TS 3 M MEI ............................ 128

Certifications......................................................................................129

FCC Part 15 Class A ............................................................................. 129

Radio Frequency Interference (RFI) (FCC 15.105) ............................... 129

Labeling Requirements (FCC 15.19)..................................................... 129

Modifications (FCC 15.21)..................................................................... 129

Cables (FCC 15.27)............................................................................... 130

ICES 003 Class B.................................................................................. 130

Declaration of Conformity ...................................................................... 131

European Compliance ........................................................................... 132

Safety Statements .............................................................................133

PortServer TS 8/16 Safety Statements ................................................. 133

Rack Mounting Installation (PortServer TS 16 Rack and DC Rack) Safety

Statements ........................................................................................................ 133

PortServer TS 1/3 M MEI Safety Statements ........................................ 134

Class I Division 2, Groups A,B,C,D Hazardous Location ...................... 135

Regulatory Notices ............................................................................136

Troubleshooting.................................................................................137

LEDs for PortServer TS 1/2/4-Port and Digi One Family Products ....... 137

LEDs for PortServer TS 8/16 Products.................................................. 138

Device EIA 232/422/485 Switch Settings .............................................. 139

RJ-45 Pinouts ........................................................................................ 140

7

8 Contents

Purpose

A b o u t T h i s G u i d e

Purpose

This user guide provides the following:

• Configuration and administration procedures

• Configuration examples

Audience

This guide is intended for the person responsible for configuring and administering the Digi device. It assumes that this person has experience configuring network devices and is familiar with networking concepts.

Scope

This guide provides step-by-step instructions for configuring and administering your Digi device’s main features. It focuses on performing these tasks through the web interface. It does not address how to configure every option, provide complete information on commands, or discuss hardware installation. These topics are covered in other documents in the

Digi library.

Additional product information

Several other documents provide information for Digi One and PortServer products.

Quick Start Guide

The guide that comes in the package with the Digi device covering the first steps necessary to get your device up and running. UNIX mounting instructions can be found on the Quick Start Guide.

Command Reference

This online manual provides complete information on commands.

Online Help for the Web Interface

This context-sensitive online help in the web interface provides information on configuration fields used with web browser configuration interface.

Chapter 1 9

Digi Contact Information

Digi Contact Information

To contact Digi International for more information about your Digi products, or for customer service and technical support, use the following contact information:

To contact Digi International by

Mail

World Wide Web: email

Telephone (U.S.)

Telephone (other locations)

Use

Digi International

11001 Bren Road East

Minnetonka, MN 55343

U.S.A.

http://www.digi.com/support/ http://www.digi.com/support/

(952) 912-3444 or (877) 912-3444

+1 (952) 912-3444 or (877) 912-3444

10 Chapter 1

Devices in the Digi One and PortServer TS Family

Chapter 1

I n t r o d u c t i o n

This chapter introduces the Digi One and PortServer TS Family and the process for setting up and configuring devices in the product family.

Devices in the Digi One and PortServer TS Family

This manual uses “the Digi One and PortServer TS Family” to refer to all devices in the family, and family names to refer to a group of devices. For example, the command summaries in this chapter and the device-support information for each command description. Devices and family names included in the Digi One and PortServer TS Family are:

Digi One Family

The Digi One Family of devices includes:

• Digi One SP

• Digi One SP IA

• Digi One IA

• Digi One IAP

• Digi One IAP Haz

PortServer TS Family

The term “PortServer TS Family” refers to all PortServer TS devices.

Within this family are two major groups of devices with different firmware:

• PortServer TS Family (RS-232 only) devices

• PortServer TS MEI devices

PortServer TS Family (RS-232 Only) Devices

The term “PortServer TS Family (RS-232 only) devices” refers to these device families:

PortServer TS Family

• PortServer TS 1, formerly known as Digi One RealPort

• PortServer TS 2

• PortServer TS 4

PortServer TS 8/16 Family:

• PortServer TS 8

• PortServer TS 8 DC

• PortServer TS 16

• PortServer TS 16 Rack

• PortServer TS 16 Rack DC

• PortServer TS 16 Enterprise

Chapter 1 Introduction 11

Devices in the Digi One and PortServer TS Family

PortServer TS MEI Devices

The term “PortServer TS MEI devices” refers to these device families:

PortServer TS MEI Family

• PortServer TS 1 MEI, formerly known as Digi One TS

• PortServer TS 2 MEI

• PortServer TS 4 MEI

PortServer TS H MEI Hardened Family

• PortServer TS 1 H MEI

• PortServer TS 2 H MEI

• PortServer TS 4 H MEI

• PortServer TS 1 H cc

MEI

• PortServer TS 2 H cc

MEI

• PortServer TS 4 H cc

MEI

• PortServer TS 1 Haz MEI

• PortServer TS 2 Haz MEI

• PortServer TS 4 Haz MEI

PortServer TS M MEI Modem Family

• PortServer TS 1 M MEI

• PortServer TS 3 M MEI

PortServer TS P MEI Power Family

• PortServer TS 1 P MEI

• PortServer TS 2 P MEI

• PortServer TS 4 P MEI

PortServer TS 8/16 MEI Family

• PortServer TS 8 MEI

• PortServer TS 16 MEI

12 Chapter 1 Introduction

Device Setup Process Overview

Device Setup Process Overview

The following is an overview of the process for setting up your Digi device.

The rest of this guide provides details on each step of the process.

Step 1: Deployment Considerations

Before beginning setup, consider the following:

• How to assign an IP address to the Digi device’s Ethernet interface,

which can be accomplished in a number of ways. See "Configure the IP

Address" on page 23.

• The various ways in which your Digi device can be configured. See

"Methods for configuring Digi devices" on page 15 for more information.

A key consideration is whether to use RealPort. Other considerations include the type of peripheral that will connect to the port and the

peripheral’s cabling requirements. See "RealPort: Determining Whether to Install RealPort" on page 87 and the online RealPort driver

documentation and Cable Guide, both of which are available on the Digi website, www.digi.com

.

Step 2: Set Up Hardware

1. Mount brackets to side of device for rack mounting.

2. Adhere the rubber feet to the bottom of the device for desktop.

3. Connect the device to the network.

4. Connect peripherals to serial ports.

5. Connect the device to the network.

6. Connect the power supply to the Digi device.

Step 3: Download Digi Device Discovery Utility

The Digi Device Discovery Utility is a tool to help you discover Digi devices on your network. From this utility’s interface, you can configure basic network settings and launch the configuration and management web interface for your device. The Digi Device Discovery Utility is available for download from the Digi Support website.

The general download for the utility is in this location: http://ftp1.digi.com/support/utilities/40002256_H.exe

If the attempt to access this general download fails, from the Support site, choose your product name, choose the Diagnostics, Utilities, and MIBs path. For the Operating System selection, select Microsoft Windows XP.

Step 4: Configure an IP Address

There are a number of ways to configure an IP address. See "Configure the IP Address" on page 23 for more information.

Chapter 1 Introduction 13

Device Setup Process Overview

Step 5: Configure Ports

See the following for more information:

"Configure Network and Serial Ports" on page 27

"Configure Industrial Automation (IA)" on page 71

Step 6: Configure Other Features as Required

See the following for information on setting up other features:

"Security Configuration" on page 59

"PPP Settings" on page 62

"Autoconnection" on page 69

14 Chapter 1 Introduction

Methods for configuring Digi devices

Methods for configuring Digi devices

Use this section to learn about the different methods for configuring Digi devices.

From an attached terminal

With this method, you cable a terminal or PC running terminal emulation software to a device server port and then use the command line to enter commands. This method allows you to configure all features. It requires, however, that you and the device server be in the same location. Some users find it advantageous to configure the device server IP address this way and then use one of the other methods for the rest of the configuration.

Important: You cannot configure the Digi device from an attached terminal if you are using SP and DOIA. The device type has changed from terminal to printer, which no longer allows access through the serial port when SP and DOIA are set to factory defaults.

From a Telnet session

With this method, you Telnet to the device server and use the command line to complete configuration tasks. The only disadvantage to this method is that you have to configure the device server with an IP address before you can Telnet to it.

From the Web interface

The great advantage to this method is ease of use. This method requires that you configure the IP address before you can access the configuration from the web interface, however, some features cannot be configured this way.

To access the configuration from the web interface, follow these steps.

This procedure assumes that you have configured the Digi device with an

IP address already. See "Configure the IP Address" on page 23.

1. Access the Digi device from a web browser by specifying the device server’s IP address in the URL window.

2. Log on with the username root. The default password is dbps.

Downloading a configuration file

With this method, you configure a Digi device and then do the following:

1. Download an existing configuration file to a host system.

2. Edit the file with specific configuration using a text editor.

3. Upload the file to the device server.

This an excellent method for maintaining highly similar configuration files for multiple Digi devices. The disadvantage is that the device server requires some configuration steps, such as the IP address, to be completed before it can be used.

Chapter 1 Introduction 15

Quick reference for configuring features

Quick reference for configuring features

This table is a quick reference for configuring features and performing device tasks, the Digi devices in which the features are supported, and where to find them in the web interface.

Some features are configurable from the command-line interface only. In those cases, the commands that configure the feature are noted. The command descriptions are in the Digi One and PortServer TS Family

Command Reference.

16 Chapter 1 Introduction

Quick reference for configuring features

Chapter 1 Introduction 17

Quick reference for configuring features

Feature/Task

Digi Devices supported in

Autoconnection All

Configuration management:

• Backup/restore

Configuration

• Upgrade firmware

• Copy configuration to and from a remote host

• Reset configuration to defaults

Domain Name Server (DNS)

Embedded Modem

All

All

All

All

IP routing

All

PortServer TS M MEI

Family

Industrial Automation (IA):

• Protocol conversion between Modbus, Allen-

Bradley, and ASCII device

• Allen-Bradley Ethernet-to-

Serial Bridging

Digi One IAP

Digi One IAP Haz

Digi One IAP

Digi One IAP Haz

• Omron Hostlink Multi-Master Digi One IAP

Digi One IAP Haz

• Modbus Ethernet-to-Serial

Bridging

Digi One IA

Digi One IAP

Digi One IAP Haz

PortServer TS Family

• Custom (user-defined)

Multi-Master Protocol

Digi One IAP

Digi One IAP Haz

PortServer TS Family

All

MEI

Modem emulation

Web interface path

Configuration > Serial Ports > port >

Port Profile > TCP Sockets

Administration > Backup/Restore

Administration > Update Firmware

Administration > Backup/Restore > TFTP

Server

Administration > Factory Defaults

System > System Name

Configuration > Serial Ports > port >

Port Profile > Internal Modem Profile

Applications > Industrial Automation >

“launch Industrial Automation Wizard”

Running the Industrial Automation Wizard is the recommended method for initial configuration of any IA equipment.

See the online help for the Wizard and this web page: http://www.digi.com/applications/ industrialautomation/index.jsp

.

PortServer TS 8/16 MEI

Family

Digi One SP

Digi One IA

PortServer TS Family

Configurable from command line only.

The commands to configure IP routing are

set route and set forwarding.

Configuration > System > MEI

(only maximum baud rate is configurable)

Configuration > Serial Ports > port >

MEI Serial Settings

Configuration > Serial Ports > port >

Port Profile > Modem Emulation

See the Digi One and PortServer TS Family

Command Reference for modem emulation commands.

18 Chapter 1 Introduction

Quick reference for configuring features

Feature/Task

Digi Devices supported in

PortServer TS Family

Web interface path

Port buffering

Port logging

• Power Over Ethernet (POE)

• Power Over Ports/Power

Over Serial

Digi One IAP

Digi One IAP Haz

PortServer TS Family

Port profiles

Port sharing: allowing more than one client to open a serial port through RealPort, reverse

Telnet, reverse SSH, or connect.

All devices that support the default web interface

All PortServer TS Family products.

All Digi One products

except Digi One IAP.

The console menu feature and the Console

Management port profile are available on

PortServer TS Family devices only.

When used with RealPort, port sharing feature is formally tested with the

Windows RealPort driver only, and not with Unix/

Linux driver versions.

Power Features:

• Power through Integrated

Remote Power Management

(Digi RPM)

PortServer TS Family

Digi One IAP

PortServer TS P MEI

Family

PortServer TS P MEI

Family

To enable port buffering:

Configuration > Serial Ports > port >

Console Management Profile

or

Configuration > Serial Ports > port >

Advanced Serial Settings

To display contents of a port buffer:

Management > Serial Ports > Port Logs

Configuration > Serial Ports > port >

Advanced Serial Settings > Enable Port

Logging

Note: for information on port logging mechanics and memory use, see the

set logport command description in the

Digi One and PortServer TS Family

Command Reference.

Configuration > Serial Ports > port >

Port Profile

By choosing the Console Management port profile for a serial port:

Configuration > Serial Ports > port >

Port Profile > Console Management

or

By the Advanced Serial Settings:

To configure port sharing:

Configuration > Serial Ports > port >

Advanced Serial Settings > Enable multiple systems to simultaneously connect

To configure Digi RPM:

Serial Ports > port > Port Profile > Power

Management

To manage Digi RPM:

Management > Power

This is a hardware feature. There are no configurable software settings for this feature.

This is a hardware feature. Enabling it involves changing a jumper inside the device.

To display the status of the circuit breaker and reset as needed, Administration >

Device Information > Serial Ports &

Diagnostics > port

Chapter 1 Introduction 19

Quick reference for configuring features

Feature/Task

PPP (Point-to-Point Protocol)

RealPort

Digi Devices supported in

PortServer TS Family

All

Remote login (rlogin) All

Revert configuration settings All

Web interface path

Applications > PPP

Configuration > Serial Ports > port >

Port Profile > RealPort Profile

See also the RealPort Setup Guides for details on configuring RealPort.

Users > user > User Settings > Access

Method

Users > user > Advanced Settings

For ports configured with the TCP Sockets port profile, the TCP Client settings:

Configuration > Serial Ports > port >

Port Profile > TCP Sockets > TCP Client

To revert all device settings, with the option to keep IP address settings:

Administration > Factory Default Settings

To revert serial port settings for a serial port, including port-specific security settings:

Configuration > Serial Ports > port >

Restore Factory Serial Port Settings

20 Chapter 1 Introduction

Feature/Task

Digi Devices supported in

Security, users, and access control features:

• Control user access to configuration settings

All

• Control user access methods, including user access to the command line, automatic user connections to the device, or use of custom menus

All

• Control user access to inbound and outbound ports

• Use CHAP authentication for

PPP users

All

All

Quick reference for configuring features

Web interface path

Configuration > Users > New User >

determine level of user access

Configuration > Users > user >

User Settings > Access Method

• Use RADIUS to authenticate users

• Issue user passwords

PortServer TS Family

All

• Configure SSH Version 2 for secure communication

Digi One IAP

Digi One IAP Haz

PortServer TS Family

• Configure a custom menu to be displayed to a user

PortServer TS Family

• Automatically connect a user All

• Delete a user definition All

• Set common user features

(user attributes)

• Use a RADIUS server to set user attributes

All

PortServer TS Family

Configuration > Users > user >

User Settings > Manage Serial Ports

Applications > PPP >

Incoming PPP Connection

and

Outgoing PPP Connection

Configuration > Security > RADIUS

Configuration > Users > user >

Require password to login

To enable SSH and Reverse SSH:

Configuration > Security > Network

Security

To use a public key: Configuration > Users

> user > Advanced Settings > Enable SSH

Public Key Authentication

To make reverse SSH connections to ports:

ssh base_port+ 500 + port_number

To create a custom menu:

Configuration > Users > Menus button >

New Menu button > Menu Settings

To associate a custom menu with a user:

Configuration > Users > user > User

Settings > Custom Menu & Menu Name

Configuration > Users > user >

Access Method > Automatically connect to a network service

Configuration > Users > user > Remove

Note that the root username cannot be deleted.

Configuration > Users > user >

User Settings

Configuration > Security > RADIUS

Chapter 1 Introduction 21

Quick reference for configuring features

Feature/Task

Digi Devices supported in

Web interface path

Simple Network Management

Protocol (SNMP)

TCP Socket Communication

All

Configuration > System > SNMP

Time-related features, including Simple Network Time

Protocol (SNTP) client configuration

UDP Socket Communication

Web interface, including idle timeout for

All

PortServer TS 8/16 Family

PortServer TS 8/16 MEI

Family

All

All devices that support the default web interface

Configuration > Serial Ports > port >

Port Profile > TCP Sockets

Configuration > System > Date/Time

Configuration > Serial Ports > port >

Port Profile > UDP Sockets

Configuration > System > Web Interface

22 Chapter 1 Introduction

Options for Configuring the IP Address and Mask

Chapter 2

C o n f i g u r e t h e I P A d d r e s s

The next step in configuring your Digi product is to configure an IP address and access the device for more advanced configurations. You must set the initial IP before you can use the web interface. Once the IP is set, the device can be accessed through the web interface and any changes made including changing the IP address.

Important: Before you configure your device server, write down the MAC

Address located on the bottom of your product. For Digi One IA and

Digi One SP products, the MAC address also serves as the serial number.

Options for Configuring the IP Address and Mask

The device server IP address can be configured using the following methods:

• From the command line, using the “set config” command. See the Digi

One and PortServer TS Family Command Reference for more details including syntax and supported devices.

• By updating the ARP table on a server and then pinging the Digi device

(called ARP-Ping, see "Configure the IP Address Using ARP-Ping" on page 23).

Using a DHCP server (see "Configure an IP Address Using DHCP and

RARP" on page 24.)

Using a RARP server (see "Configure an IP Address Using DHCP and

RARP" on page 24.)

The IP address and mask can also be changed using the web interface, but not for initial IP address configuration.

Configure the IP Address Using ARP-Ping

An IP address can be configured by manually updating a server’s ARP table and then pinging the Digi device.

The ARP-Ping command assigns the IP address you designate but also assigns default subnet mask and gateway addresses. It is necessary to change the subnet mask and gateway addresses.

This procedure assumes that your Digi device is connected to the Ethernet network.

1. Record the MAC address of the Digi device. The MAC address is on the label side (bottom) of the unit.

2. Access a server on the same subnet as the Digi device.

3. Manually update the server’s ARP table using the Digi device’s MAC address and the IP address you want assigned to the Digi device. The following is an example of how this is done on a Windows NT 4.0 system: arp -s 191.168.2.2 00-00-9d-22-23-60

Chapter 2 Configure the IP Address 23

Configure an IP Address Using DHCP and RARP

4. Ping the Digi device using the IP address just assigned. For example: ping 191.168.2.2

The ping will probably time out before there is a response from the Digi device.

5. Wait 30 seconds and then ping the Digi device again.

The Digi device replies to the ping, indicating that the IP address has been configured.

Configure an IP Address Using DHCP and RARP

About DHCP and RARP

When the device server boots, it transmits a DHCP request and a RARP request. This continues until an address is assigned.

DHCP Option 12

DHCP Option 81 FQDN (Fully Qualified Domain Name)

If the device is configured to use DHCP, and the FQDN option is enabled in the advanced settings menu, the device will send the combined host and domain name as a request to the DHCP server to assign the IP address associated with the host name.

Procedure

If the device is configured to use DHCP, the combined host and domain will be sent as a hint to the DHCP server when requesting an IP address. As a convention, some DHCP servers use this hint to assign the IP address associated with the host name.

To use RARP or DHCP, follow these steps:

1. Set up an entry for an address on a DHCP or RARP server. If you intend to use RealPort, do the following:

• Reserve a permanent IP address.

• Record the IP address. You will need it when you configure the

RealPort driver.

2. Power on the device server.

The DHCP or RARP server assigns the device server an IP address.

24 Chapter 2 Configure the IP Address

Access the Digi Device

Access the Digi Device

Once an IP address is set, you can access its configuration and management web interface from a web browser.

1. Enter the IP address in the URL bar of your browser.

2. Enter your username: root and password: dbps.

The Home page for the Digi device appears allowing you to configure the device for your specific needs. A tutorial is available to guide you in your decisions. The Help button in the upper right corner is also available.

From the web interface, you make any changes you need for your configuration.

Click Apply to save your changes, and Reboot when you are ready for the changes to take effect.

Chapter 2 Configure the IP Address 25

Access the Digi Device

26 Chapter 2 Configure the IP Address

Assumptions

C o n f i g u r e N e t w o r k a n d S e r i a l P o r t s

Chapter 3

The next step in the device setup process is to configure the network and serial port settings, using the web interface for your Digi product.

Assumptions

To access the web interface, an IP address must be assigned to your Digi

product, as described in Chapter 2, "Configure the IP Address". This

chapter assumes that you have logged onto the web interface using the username, root, and password, dbps, to make any changes or additional configuration assignments.

Network settings

1. Click Network to view the IP settings or make any changes to the IP address.

Chapter 3 Configure Network and Serial Ports 27

Network settings

2. Click DNS Settings.

• In the Name Servers fields, enter Primary, Secondary, and Teritiary

DNS servers. The DNS server maps names (example: MyDeviceName.mycompany.com) to IP addresses (example:192.105.1.2).

• In the Domain field, enter the domain name that this device will live in that is tied to the DNS server address assigned in step 2. This name can be used by other network devices to talk to it, instead of using the its IP address. Get this name from the network administrator, because it must be entered in the DNS server to work properly.

• In the Host Name field, enter a host name for a group of network devices.

28 Chapter 3 Configure Network and Serial Ports

Network settings

3. Click Advanced Network Settings.

4. Enter the Base Socket. The base socket determines the network port

(socket) on this Digi terminal server that another network device (such as another Digi terminal server or a PC) uses to communicate using the

Digi device’s serial port services. These services include Telnet, raw

TCP/UDP, and SSL.

Most applications can leave this value unchanged. To calculate these settings:

• Telnet port = Base Socket + Serial Port Number

• Raw port = Base Socket + 100 + Serial Port Number

• SSL port = Base Socket + 600 + Serial Port Number

For example:

Service

telnet raw (TCP or UDP)

SSL

Base socket

2000

2000

2000

Network port

2001

2101

2601

Chapter 3 Configure Network and Serial Ports 29

Network settings

30

5. Click Apply.

6. Click Reboot for changes to take effect.

Chapter 3 Configure Network and Serial Ports

Network settings

Advanced Network Settings

Warning: The default Advanced Network Setttings are appropriate for most environments. Apart from setting the base socket, described in the previous topic, it is recommended that you NOT alter the Advanced

Network Settings. Changing these settings could cause you to ‘lose’ your device on the Network. If you alter these network settings, you may need to reset your device with the reset button and reconfigure your device as if it

were new. See "Reset Device Configuration to Factory Defaults" on page

122 for instructions.

Chapter 3 Configure Network and Serial Ports 31

Configure Serial Ports

Configure Serial Ports

1. Under Configuration, click Serial Ports.

2. Click the port number that you want to configure.

3. Click Change Profile and select a profile based on the device you have connected to your port.

32 Chapter 3 Configure Network and Serial Ports

Configure Serial Ports

. If this is the first profile assigned or the unit has been restored to factory defaults, the Select Port Profile page is displayed. The following section shows the settings available for each profile.

The available port profiles depend on supported by your Digi device.

For example, if your Digi product does not support Power Management feature, a port profiles for that feature is not displayed. To verify whether

your device supports a particular feature, see the "Quick reference for configuring features" on page 16. The More link provides additional

details about each profile.

Chapter 3 Configure Network and Serial Ports 33

Port Profiles

4. Click Apply to save the profile. The interface will determine any additional settings and port options page will come up and ask for

additional parameters if needed. See "Port Profiles" on page 34 or click

Help for additional information.

5. Enter the appropriate parameters and click Apply.

6. Click Reboot for changes to take effect.

Port Profiles

Each port profile determines the settings needed. Following are overviews of the port profiles and screen shots showing their settings. For more details about the port profile settings, click the Help link.

34 Chapter 3 Configure Network and Serial Ports

Port Profiles

RealPort Port Profile

The RealPort profile configures the serial port to interoperate with the

RealPort Driver hosted on a network-based PC. When RealPort is installed on a network-based PC, it emulates a serial port. That is, the application

“thinks” it is working with a real serial port, such as COM1. When the application sends data to this serial port, RealPort encapsulates the data and ships it across the network to the Digi device which in turn routes it to the serial device. This is also referred to as COM Port Redirection. The network is transparent to both the application and the device.

With RealPort, SSL encryption is supported in network port 1027. Standard

RealPort service is on network port 771. Both can be configured on the

Advanced Network Settings page. To use SSL encryption, you must have a

RealPort driver that supports SSL. For Unix and Linux, you can use one of these drivers: Linux, Solaris, AIX, SCO Openserver 5.x and 6, and HP-UX.

With Windows, you can use the Win2k/Xp/2003 driver online, which supports Encrypted RealPort (OpenSSL/TLS1.0 128-bit AES).

A simple challenge/response MD5 hash authentication is also supported by the Windows driver on fs1.

Chapter 3 Configure Network and Serial Ports 35

Port Profiles

Console Management Port Profile

Console Management involves accessing a device's console port over a network connection. Most network devices such as routers, switches, and servers offer serial port(s) for management. Instead of connecting a terminal to the console port, cable the console port to the serial port of your

Digi device. Then using Telnet features, network administrators can access these consoled serial ports from the LAN by addressing the appropriate

TCP port.

36 Chapter 3 Configure Network and Serial Ports

Port Profiles

Enabling Port Sharing

Under Console Management you can also enable port sharing. Port sharing allows multiple users to access the port at the same time. If port sharing is disabled, then only one user may access the port at a time. You may change the number of users at any time. If you increase the number of users from 2, the change takes effect immediately. If you decrease the number of users, the change does not take effect until the users log off. For example, if port sharing is available for 9 with 9 users on, then changed to

2, the change will not take effect until at least 2 users log off. If port sharing is enabled for 2 and then disabled, the change will not take effect until everyone is off. The default value when port sharing is disabled is one.

Device and Driver Support for the Port Sharing Feature

• The port sharing feature and the set sharing command are supported in the following products.

• All PortServer TS Family products.

• All Digi One products except Digi One IAP.

• The console menu feature and the Console Management port profile can be used to enable the port sharing feature. The console menu feature and Console Manager port profile are available on PortServer

TS Family devices only. To configure port sharing for all other devices, use the set sharing command.

• When used with RealPort, the port sharing feature is formally tested with the Windows RealPort driver only, and not with Unix/Linux driver versions.

Chapter 3 Configure Network and Serial Ports 37

Port Profiles

TCP Sockets Port Profile

The Digi device supports TCP socket communication. TCP socket communication enables serial devices to communicate with each other over an Ethernet network as though they were connected by a serial cable.

Configuring TCP socket communications involves configuring the Digi device for the following types of connections:

• Inbound connections, that is, connections that are initiated by the device on the other side of the network.

• Outbound connection, that is, connections that are initiated by the device connected to the serial port.

TCP Sockets profile is also the profile to use for Autoconnection. See

"Autoconnection" on page 69 for more information.

38 Chapter 3 Configure Network and Serial Ports

Port Profiles

UDP Sockets Port Profile

The Digi device is capable of UDP multicast. UDP multicast is used to send serial data over an Ethernet cable to one or many hosts at the same time.

UDP does not need a protocol because it sends data without any form of acknowledgment of error or error correction.

The number of devices that can receive a UDP multicast varies by product.

• PortServer TS 8/16 Family: up to 16 devices can receive a UDP multicast at one time.

• All other products, including the Digi One Family and

PortServer TS 1/2/4: up to 64 devices can receive a UDP multicast at one time.

Both the transmitting and receiving devices must be configured properly for

UDP multicast to work.

Configuring UDP multicast communications involves configuring the Digi device for the following types of connections:

• Inbound connections, that is, connections that are initiated by the device on the other side of the network.

• Outbound connections, that is, connections that are initiated by the device connected to the serial port.

The serial parameters for two connecting devices must match. That is, if one device is set for 9600 bps, the other device must be set for the same rate.

Chapter 3 Configure Network and Serial Ports 39

Port Profiles

40 Chapter 3 Configure Network and Serial Ports

Port Profiles

Serial Bridging Port Profile

The Digi device supports serial bridging (sometimes referred to as

‘tunneling’). A serial bridge is a network connection between two serial devices, each of which uses a device server. The serial devices “think” they are communicating with each other across a serial cable using serial communication techniques. There is no need to reconfigure the server or the serial device. Neither is aware of the intervening network.

This profile configures each side of the bridge separately. Repeat the configuration for the second Digi device using the web interface. Enter the

IP address in the URL bar of your browser and follow the same procedure of the bridge specifying the IP address of the first Digi device.

Chapter 3 Configure Network and Serial Ports 41

Port Profiles

Printer Port Profile

The Printer port profile allows you to connect a printer to a serial port. Use this profile if you intend to print using the LPD protocol on your UNIX system.

Refer to your UNIX User Guide for tips on configuring the print spooler on your UNIX system.

Using the LPD Protocol

Here are some tips for configuring the print spooler on your UNIX system when you intend to print using the LPD protocol to a printer attached to device server:

• The number of copies option with lpr is not supported.

• Banner pages are not supported.

• The device server’s DNS name or IP address is the remote system’s name.

• Queue names must conform to the following conventions:

• Begin the queue name with one of the following character strings:

(a) Use ASCII if you want device server to substitute carriage return and line feed characters for each line feed the system sends. (b)

Use raw if no substitution should be performed.

• After the queue name, insert an underscore character and the number of the device server port to which the printer is attached.

• If you want to use either of the following options, specify an additional underscore and then the letter that identifies the option: (a)

Use f to append a form feed character to the end of each file in a print job (b) Use d to add a Ctrl-d to the end of each file in a print job.

(This is often required by PostScript printers.)

42 Chapter 3 Configure Network and Serial Ports

Examples

Port Profiles

String

ascii_1 ascii_8_f raw_1_d

Result

Prints to port 1 and translates CR to CR/LF.

Prints to port 8, translates CR to CR/LF and prints a form feed at the end of the job.

Prints to port 1 with no translation and appends a Ctrl-d to the end of the print job.

Chapter 3 Configure Network and Serial Ports 43

Port Profiles

Terminal Port Profile

This profile allows you to connect a terminal to the serial port. It also allows you to automatically establish TCP connections, enabling the connection to a system or a device on the network when data arrives.

44 Chapter 3 Configure Network and Serial Ports

Port Profiles

Industrial Automation Port Profile

Important: Before using use the Industrial Automation port profile, consider using the IA Wizard instead. The IA Wizard is the recommended method for configuring your device for use with Industrial Automation applications. It guides you through common IA scenarios and configures your Digi device. To launch the IA Wizard from the web interface, under

Applications, select Industrial Automation, then click IA Wizard.

The Industrial Automation (IA) Profile allows you to connect IA devices and

PLCs (programmable logic controller) to the serial port in order to networkenable the devices. Use this profile if you need to communicate over the network with an IA device or PLC that only uses serial protocols. This profile may also be used to add routing capabilities to IA devices or PLCs that act as serial masters and send packets to various systems or devices on the network. Industrial Automation enhances the IA device or PLC connected to the serial port. Use the Help button for more assistance configuring this profile.

Chapter 3 Configure Network and Serial Ports 45

Port Profiles

46 Chapter 3 Configure Network and Serial Ports

Port Profiles

Chapter 3 Configure Network and Serial Ports 47

Port Profiles

Configure Industrial Automation with Modbus

1. Click Serial Port > Change profile and select Industrial Automation.

2. Click Apply.

3. Under Profile settings, click Change protocol -(Master or Slave).

4. Select the serial protocol that your device expects to communicate on.

The only option is User defined.The User Defined IA serial protocol is useful for devices or PLCs that do not use any of the predefined protocols and have a protocol that conforms to the following criteria: All message packets are bounded by fixed header and trailer strings Every protocol request is followed by a single response.

5. Use the Help button for additional information.

6. Click Apply.

Configure the serial port for the serial communication parameters (baud rate, data bits, parity and stop bits) required by the connected IA device. If you configure the port for a slave, you do not have to configure a networkbased master. Communication with the master simply works. However, if the master is connected to a serial port, it must be configured. If you configure a port for a master and the slaves are located on the network,

TCP sockets, UDP sockets, and Modbus/TCP are all supported. Use the protocol required by the master.

48 Chapter 3 Configure Network and Serial Ports

Port Profiles

Chat Mode Port Profile

This configuration allows multiple clients to simultaneously connect to or manage a server connected to the same serial port, similar to a chat room.

In chat mode, the serial device can be a slave or a master. Enabling the device as a server (slave) allows you to establish the end of line detection, the timeouts, and the disconnect conduct. Server settings establish the data echo direction. As a client (master) device, the same settings apply but you may also direct your communication to a specific port or other networked device.

Chapter 3 Configure Network and Serial Ports 49

Port Profiles

50 Chapter 3 Configure Network and Serial Ports

Port Profiles

Modem Port Profiles

There are 3 types of modem port profiles:

• Modem Emulation

• Modem

• Internal Modem

Modem Emulation Port Profile

The Modem Emulation port profile allows you to configure the serial port to

act as a modem. The Digi device emulates modem responses to a serial device and seamlessly sends and receives data over an Ethernet network instead of a PSTN (Public Switched Telephone Network). The advantage for a user is the ability to retain legacy software applications without modification and use a less expensive Ethernet network in place of public telephone lines.

For more details about modem emulation and descriptions of the commands that can be issued, see the chapter of the Digi One and

PortServer TS Family Command Reference titled “Modem Emulation

Commands.”

Chapter 3 Configure Network and Serial Ports 51

Port Profiles

Modem Port Profile

The Modem port profile configures the Digi device for attaching a modem to the serial port in order to establish or receive connections from other systems and modems.

If the attached modem uses PPP connections, select Enable PPP

Connections on this Modem and click the PPP Configuration link below the setting to set up incoming, outgoing or advanced PPP settings. See

"System Configuration" on page 61 for more information about PPP

settings.

52 Chapter 3 Configure Network and Serial Ports

Port Profiles

Internal Modem Port Profile

The Internal Modem port profile is used for the serial ports that contains the embedded modem. This profile allows you to configure the modem port.

This profile configures the internal modem for PPP connections.

Chapter 3 Configure Network and Serial Ports 53

Port Profiles

Power Management Port Profile

The Power Management port profile allows you to connect the serial port to a power controller, such as the Digi Remote Power Manager (Digi RPM).

The Digi device will monitor the power controller to provide the status and control of power outlets. This feature is used most commonly in a console management application, where the console port of a server is connected to one serial port of the Digi device for remote access, and the AC power plug of the server is connected to a power controller for AC power control.

Power controller settings can be automatically detected or configured manually. Power controller outlets are configured on the Controller

Outlets page, linked from the profile page. For more information on integrating the Digi RPM power controller with your Digi device, see

Chapter 8, "Digi Remote Power Manager (Digi RPM)".

54 Chapter 3 Configure Network and Serial Ports

Port Profiles

Custom Port Profile

The Custom port profile allows you to see all settings and set them accordingly. Use this profile only if your application does not fit into any of the predefined port profiles.

Chapter 3 Configure Network and Serial Ports 55

User Configuration

User Configuration

Although it is not required, the device server is often configured to accommodate the requirements of particular users. Typical configurable user attributes include:

• Whether the user is required to supply a password.

• Autoconnection attributes, such as the system to which the user should be automatically connected at login.

• The interface the device presents the user, such as a menu or command line.

• Whether the user has access to outbound ports.

Users select a user profile that most closely describes the user’s environment. User profiles include:

• Console Management - expected to connect to and manage serial devices that have a console port. Users can connect directly, use a custom menu interface, or reverse telnet or SSH into a serial port.

• Terminal/Terminal Emulation -using a terminal or terminal emulation program to connect to the serial port and needs to automatically connect to a device available on the network.

• Custom - using a terminal or terminal emulation program to connect to the serial port and needs to automatically connect to a device available on the network.

• With a RADIUS server. See the “set radius” command description in the

Digi One and PortServer TS Family Command Reference.

Common User Features

Feature

accesstime autoconnect

Default access type

Menu access

Port access

PPP

Routing updates

Description

Determines the times and days the user can access the device server.

This feature is not configurable from the web interface.

Automatically connects the user to the host specified on the autohost field using the service (TCP port) defined on the autoport or autoservice fields.

Autoconnection can also be implemented by port instead of by user.

Defines the type of access the user is restricted to. Menu, command line, autoconnect, and outgoing and netservice are the types.

Defines the menu that is to be presented to a user with menu access.

Defines the number of outbound ports a user connected over the

LAN can access at one time.

This feature is not configurable from the web interface.

Defines PPP-related parameters for the user. For more information

on configuring PPP users, see "PPP Settings" on page 62.

Defines whether RIP routing updates are forwarded over the link to this user.

56 Chapter 3 Configure Network and Serial Ports

Add a User

User Configuration

1. Click Users > New User.

2. The new user wizard is displayed. Enter the Username, password, and password confirmation, and click Enter.

3. Select a profile that fits the user’s environment and needs, and click

Next.

Chapter 3 Configure Network and Serial Ports 57

User Configuration

4. Select the Ports to manage or the Autoconnect function if needed and click Next.

5. Review settings and click Finish.

The Advanced tab under User allows you to set Escape characters for

Connect, Telnet, Rlogin, and Kill as well as an SSH Public Key.

6. Click Apply to save the settings.

7. Click Reboot for changes to take effect.

8. User attributes can be changed after the user is set up. Select

Users > username. From here you can change the password, the access method, the menu, or verify the user’s properties.

Configure User Access Method

1. Set up the user as described in the previous procedure.

2. Click Users > username to assign access and select the access method or methods.

3. Select the ports for the user and click Apply.

Change or Update User Passwords

On the Users page, you can also change or update the users password.

However, if the Admin password is lost, the only recovery is factory default

reset. See "Reset Device Configuration to Factory Defaults" on page 122.

58 Chapter 3 Configure Network and Serial Ports

Security Configuration

Security Configuration

Security settings allow the administrator to set passwords, security levels, and authentication via RADIUS server.

Enable/Disable Access to Network Services

Some network services, such as Telnet and Rlogin, can be disabled for inbound users. This means that the users cannot access the Digi device using those services. This feature allows you to turn off individual services or to specify a security level, which means that all services not included in that level are turned off. The following services can be turned off.

• SSH

• Reverse SSH

• HTTPS

• HTTP

• SNMP

• RealPort

• Secure RealPort

• Secure Sockets

• Telnet

• Remote Login (RLogin)

• Remote Shell (RSH)

• Reverse TCP

• Reverse Telnet

• Line Printer Daemon (LPD)

Chapter 3 Configure Network and Serial Ports 59

Security Configuration

Configure Security Settings

1. Click Security > and enter a new password for the root administrator username.

2. Enter the confirmation password and click Apply.

3. Click Network Security. Select the security level appropriate to your environment, and click Apply.

Secure Access Levels are defined as follows:

Secure: SSH is the only service available to inbound users.

High: SSH, HTTP, SNMP, and RealPort services are available to inbound users.

Normal: all services are available.

Custom, which means you can select services to turn off.

The default service level is Normal.

4. Click RADIUS and select Authenticate users via RADIUS server.

If you do not have RADIUS available, Click Apply and then Reboot.

5. Enter the Primary server’s IP address and Primary server’s secret, which is the password used for encryption of messages between the

RADIUS server and the Digi device. Click Apply.

6. Click Reboot for changes to take effect.

60 Chapter 3 Configure Network and Serial Ports

System Configuration

System Configuration

System settings allow you to set a system description, tune the performance optimizing throughput or latency, set the the date and time, configure SNMP traps, conifgure the idle timeout to close connected web interface clients after a specified idle time, and set baud rates for MEI.

1. Click System and enter the following:

System Description: the SNMP Device Name assigned to the Digi device.

Contact: the SNMP contact person -often the network administrator.

Location: a text description of the physical location of the Digi device.

Optimization: the bandwidth used on the network. Options here are:

Latency: Allows fast access to time-sensitive devices. Requires more network bandwidth.

Throughput: Allows better network performance at higher throughput.

Click Apply.

2. Click Date/Time. If your Digi device does not have Date/Time available,

Click Reboot.

3. Enter the date and time information and click Apply.

4. Click Reboot for changes to take effect.

Chapter 3 Configure Network and Serial Ports 61

System Configuration

PPP Settings

Under Applications > PPP , you can set the PPP (Point-to-Point Protocol) options to enable or disable the dynamic IP address pool. The dynamic IP address pool is a set of reserved IP addresses unique to the network that are assigned to the incoming connections. In the setup process, you set the IP address to use and the number of sequential addresses (plus one) to be reserved for assignment.

A wizard and online help are availble to help you configure PPP settings.

Configure Incoming PPP Connections

1. On the main menu, go to Applications > PPP. The main

Point-to-Point Protocol (PPP) page is displayed.

62 Chapter 3 Configure Network and Serial Ports

System Configuration

2. Click Basic PPP Settings.

• If you are using PPP, select Enable Dynamic IP Address Pool for

Incoming Connections.

• Enter the first reserved IP address of the incoming connections and the number of addresses to use and

• Click Apply.

Chapter 3 Configure Network and Serial Ports 63

System Configuration

3. Click Incoming PPP Connections > New Connection. Enter the appropriate parameters and click Apply.

64

4. Click Reboot for changes to take effect.

Chapter 3 Configure Network and Serial Ports

System Configuration

Configure Outgoing PPP Connections

For outgoing connections, CHAP or PAP authentication, or password configuration, use the following procedure.

1. On the main Point-to-Point Protocol (PPP) page, click

Outgoing Connections.

2. Click New Connection. The Outgoing PPP Connection settings page is displayed. Enter the appropriate parameters. Note that CHAP authentication can be used to restrict PPP user access to outbound ports. When done, click Apply.

3. Click Reboot for changes to take effect.

For dynamic routing or proxy ARP settings, follow the procedure for configuring advanced PPP settings, next.

Chapter 3 Configure Network and Serial Ports 65

System Configuration

Configure Advanced PPP Settings

1. On the main Point-to-Point Protocol (PPP) page, click Advanced

PPP settings.

• As needed, use the Help button above the settings for more information about configuring advanced PPP settings.

• Select Enable Dynamic Routing (RIPv1).

• Select the passive or active route setting.

• Select the Process ARP requests if appropriate.

• Click Apply.

66

2. Click Reboot for changes to take effect.

Chapter 3 Configure Network and Serial Ports

System Configuration

Configure SNMP Settings

1. On the main menu, click System > SNMP.

2. On the SNMP settings page:

• Select Enable SNMP.

• Enter the community (public or private).

• Select the type or types of traps you wish to enable.

• Click Apply.

Chapter 3 Configure Network and Serial Ports 67

System Configuration

Configure MEI Settings

MEI settings apply to EIA-422/485 Half-Duplex (2 wire) ports only. See

"Configure MEI Settings" on page 89 for details on MEI.

1. Select System > MEI.

2. Select the baud rate from the Maximum drop down box.

3. Click Apply for configuration to take effect.

68 Chapter 3 Configure Network and Serial Ports

Autoconnection

Autoconnection

The autoconnection feature allows you to configure a user to access the device server and then be automatically connected to a host on the LAN.

You can implement autoconnection in the following ways:

• By port, where all port users are automatically connected to the same host. The device server is completely transparent to them.

• By user, where a user is required to log on and may be required to supply a password. Once the user is authenticated, an automatic connection to a host is made.

Configure a Port for Autoconnection

1. Under Configuration, select Serial Ports.

2. Click the TCP Sockets Port Profile. Note that TCP Sockets is the port profile to use for Autoconnection.

3. Click Apply.

4. Select Automatically establish TCP connections and the appropriate parameters. Use the Help button for additional information.

5. Click Apply.

6. Click Reboot for changes to take effect.

Note: To return to the main Ports menu, choose Ports from the Menu again.

Configure a User for Autoconnection

1. Click Users from the menu.

2. Choose New User.

3. Enter a username and click Next.

4. Select the Terminal/Terminal Emulation user profile and click Next.

5. Select Automatically connect to a ...

Be sure to specify the following:

• Hostname or IP address that will be the destination

• Service (Telnet, Rlogin, raw TCP, or SSL)

• Destination TCP port number, which determines the type of connection for this user (such as 23 for Telnet)

6. Click Next and choose to verify the settings.

7. Click Finish to save settings.

Chapter 3 Configure Network and Serial Ports 69

Autoconnection

70 Chapter 3 Configure Network and Serial Ports

Chapter 4

Key Terms

C o n f i g u r e I n d u s t r i a l A u t o m a t i o n ( I A )

The Digi Industrial Automation (IA) capabilities enable Digi products to identify and intelligently manage communications using several common

Industrial Automation protocols. This chapter discusses using Digi products with Industrial Automation (IA) applications, including configurations that work for your for IA applications, and the configuration tasks required to use your Digi product in an IA environment. The content in this chapter assumes you are familiar with the basics of the industrial protocols you need to implement.

Key Terms

Industrial Automation involves several key terms:

Com Port Redirection

A method of redirecting the serial data generated by a PC-based master to a slave connected to a port on a network-based device server. In this scheme, the master “thinks” that it is communicating with a device connected to a serial port on the PC system when, in fact, the data is encapsulated in network packets and transported across the network to a device connected to a serial port on the Digi device server. Many applications, written to support serial communication only, require this service in order to communicate over the Ethernet.

IA

Abbreviation for industrial automation

master (or protocol master)

The host or IA device that initiates all communication with a protocol slave

multi-master

Any configuration in which more than one master simultaneously communicates with a slave

protocol request

A message generated by the master and sent to the slave that requests information or issues a command

protocol response

A message generated by the slave in response to a protocol request from the master

slave (or protocol slave)

The device that responds to requests from the master

TCP socket (or TCP socket service)

A type of network service that uses TCP to ensure reliability. When this manual discusses TCP sockets, it means that IA protocol messages are encapsulated in network packets and transported across the network using a standard network service. Many applications support connections to devices using TCP socket.

Chapter 4 Configure Industrial Automation (IA) 71

Industrial Automation Configuration Wizard

TCP tunnel

A TCP socket connection in which a master is connected to the serial port of one device server and a slave to the serial port of another Digi device.

UDP sockets (or UDP socket service)

Similar to TCP socket service (discussed above) except that the UDP protocol is used instead of TCP, which means that the reliability service

TCP performs is not provided. Advantages of UDP socket service are slightly less protocol overhead and support for multicasting. Some applications support connections to devices using TCP socket.

UDP tunnel

A UDP socket configuration in which a master is connected to the serial port of one device server and a slave to the serial port of another Digi device.

Industrial Automation Configuration Wizard

To help you configure your Digi product for use in an IA application, a configuration wizard and several configuration profiles, or scenarios, are provided. To launch the wizard from the web interface, go to

Applications > Industrial Automation and click the link in the text “For a guided installation, launch the Industrial Automation Wizard.”

Industrial Automation Configuration Profiles

This chapter discusses several common configuration profiles for industrial automation:

"Serial Bridge Profile: Master and Slave Connected to Digi Ports" on page 73

"Modbus Profile: Serial-Connected Slave" on page 74

"Modbus Profile: Serial-Connected Master" on page 75

"Omron Family Profile: Serial-Connected Slave" on page 78

"Omron Family Profile: Serial-Connected Master" on page 79

"Other Serial Port Protocol Profile: Serial-Connected Slave" on page 80

"Other Serial Port Protocol Profile: Serial-Connected Master" on page

81

Industrial Automation Configuration Procedures

This chapter presents procedures for configuring these common industrial automation configuration profiles:

"Configure a Serial-Connected Slave: Generic Procedure" on page 82

"Configure a Serial-Connected Master: Generic Procedure" on page 82

"Configure a Serial-Connected Master: TCP/UDP Sockets" on page 83

"Configure a Serial-Connected Slave: Other IA Protocol" on page 83

"Configure a Serial-Connected Master: Other IA Protocol" on page 84

"Set Up COM Port Redirection" on page 85

72 Chapter 4 Configure Industrial Automation (IA)

Serial Bridge Profile: Master and Slave Connected to Digi Ports

Serial Bridge Profile: Master and Slave Connected to Digi Ports

When to Use

Use this profile to connect a protocol master to the serial port of one device server and the protocol slave (or slaves) to the serial port of another device server. This profile, which is often called a serial bridge, is applicable to environments that use most IA serial port protocols and to multi-master environments as well. The network is completely transparent to the serial devices, which means they do not have to be reconfigured.

Configuration Options

The serial port connections must be configured to meet the requirements of the attached device, which can be Modbus ASCII, Modbus RTU, DF1 Full-

Duplex, DF1 Half-Duplex, Omron Hostlink, Omron FINS, and Omron

CompoWay/F. It can also be a serial port protocol that meets Digi’s definition of a “user defined” protocol, that is, one that has fixed header and trailer strings that bound all message packets and where each protocol request is followed by a single response.

For the network connection, Digi recommends TCP sockets, which works regardless of the serial port protocol specified and provides an efficient and reliable network service. Another option is UDP sockets, which also works with all the serial port protocols, although it lacks TCP socket reliability. For

Modbus devices, Modbus/TCP is an option, and for DF1 Full-Duplex devices, Allen Bradley Ethernet and Ethernet/IP are options.

Setup Information: Slave Side

See "Configure a Serial-Connected Slave: Generic Procedure" on page 82.

Setup Information: Master Side

To configure TCP socket or UDP socket communication, see "Configure a

Serial-Connected Master: TCP/UDP Sockets" on page 83. To configure

any of the other network communication protocols, see "Configure a Serial-

Connected Master: Generic Procedure" on page 82.

Chapter 4 Configure Industrial Automation (IA) 73

Modbus Profile: Serial-Connected Slave

Modbus Profile: Serial-Connected Slave

When to Use

Use this profile to connect a slave device (or devices) using Modbus RTU or Modbus ASCII. This profile is applicable to environments in which multiple masters will control the slave or slaves.

Configuration Options

The serial port connection must be configured for the protocol required by the slave, in this case Modbus RTU or Modbus ASCII.

The network connection usually does not require configuration. The only exception is if the master requires COM port redirection. In this case, the master is an application that resides on a PC, such as a Microsoft Windows system, and communicates only with devices on COM ports.

Setup Information

• To configure the serial port for Modbus ASCII or Modbus RTU, see

"Configure a Serial-Connected Slave: Generic Procedure" on page 82.

• To setup a PC and the device server for COM port redirection using

RealPort, see "Set Up COM Port Redirection" on page 85.

74 Chapter 4 Configure Industrial Automation (IA)

Modbus Profile: Serial-Connected Master

Modbus Profile: Serial-Connected Master

When to Use

Use this profile to connect a master device using Modbus RTU or Modbus

ASCII to the serial port of the device server.

Configuration Options

The serial port connection must be configured for the protocol required by the master, in this case Modbus RTU or Modbus ASCII. If the remote slave supports TCP socket communication, which is the case if the remote slave is connected to another device server, Digi recommends this option.

Modbus/TCP is the other supported network option. This master can be configured to control up to 8 slaves.

Setup Information

• To configure the port for Modbus ASCII or Modbus RTU and the

network for TCP socket communication, see "Configure a Serial-

Connected Master: TCP/UDP Sockets" on page 83.

• To configure the port for Modbus ASCII or Modbus RTU and the

network for Modbus/TCP, see "Configure a Serial-Connected Master:

Generic Procedure" on page 82.

Chapter 4 Configure Industrial Automation (IA) 75

DF1 Profile: Serial-Connected Slave

DF1 Profile: Serial-Connected Slave

When to Use

Use this profile to connect a slave device (or devices if multiple slaves are connected) using DF1 Full-Duplex and DF1 Half-Duplex protocols.

Configuration Options

The serial port connection must be configured for the protocol required by the slave, in this case DF1 Full-Duplex or DF1 Half-Duplex.

The network connection usually does not require configuration. The only exception is if the master requires COM port redirection. In this case, the master is an application that resides on a PC, such as a Microsoft Windows system, and communicates only with devices on COM ports.

Setup Information

• To configure the serial port of the device server for DF1 Full-Duplex or

DF1 Half-Duplex, see "Configure a Serial-Connected Slave: Generic

Procedure" on page 82.

• To set up a PC and the device server for COM port redirection using

RealPort, see "Set Up COM Port Redirection" on page 85.

76 Chapter 4 Configure Industrial Automation (IA)

DF1 Profile: Serial-Connected Master

DF1 Profile: Serial-Connected Master

When to Use

Use this profile to connect a master device using DF1 Full-Duplex and DF1

Half-Duplex protocols to the serial port.

Configuration Options

The serial port connection must be configured for the protocol required by the master, in this case DF1 Full-Duplex or DF1 Half-Duplex. If the remote slave supports TCP socket communication, which is the case if the remote slave is connected to another device server, Digi recommends this option.

For DF1 Full-Duplex users, Allen Bradley Ethernet and Ethernet/IP are other supported network options.

Setup Information

• To configure the port for DF1 Full-Duplex or DF1 Half-Duplex and the

network for TCP socket communication, see "Configure a Serial-

Connected Master: TCP/UDP Sockets" on page 83.

• To configure the port for DF1 Full-Duplex and the network for Allen

Bradley Ethernet or Ethernet IP, see "Configure a Serial-Connected

Master: Generic Procedure" on page 82.

Chapter 4 Configure Industrial Automation (IA) 77

Omron Family Profile: Serial-Connected Slave

Omron Family Profile: Serial-Connected Slave

When to Use

Use this profile to connect a slave device (or devices) using one of the

Omron serial port protocols, Hostlink, FINS, or CompoWay/F.

Configuration Options

The serial port connection must be configured for the protocol required by the slave, Hostlink, FINS, or CompoWay/F.

The network connection usually does not require configuration. The only exception is if the master requires COM port redirection. In this case, the master is an application that resides on a PC, such as a Microsoft Windows system, and communicates only with devices on COM ports.

Setup Information

• To configure the serial port of the device server for any of the Omron

protocols, see "Configure a Serial-Connected Slave: Generic

Procedure" on page 82.

• To setup a PC and the device server for COM port redirection using

RealPort, see "Set Up COM Port Redirection" on page 85.

78 Chapter 4 Configure Industrial Automation (IA)

Omron Family Profile: Serial-Connected Master

Omron Family Profile: Serial-Connected Master

When to Use

Use this profile if you want to connect a master device to the serial port using one of the Omron serial port protocols, Hostlink, FINS, or

CompoWay/F.

Configuration Options

The serial port connection must be configured for the protocol required by the master, in this case Hostlink, FINS, or CompoWay/F. If the remote slave supports TCP socket communication, which includes a slave connected to another device server, Digi recommends this network option.

UDP Sockets is another supported network option.

Setup Information

To configure the port for one of the Omron protocols and the network for

TCP or UDP socket communication, see "Configure a Serial-Connected

Master: TCP/UDP Sockets" on page 83.

Chapter 4 Configure Industrial Automation (IA) 79

Other Serial Port Protocol Profile: Serial-Connected Slave

Other Serial Port Protocol Profile: Serial-Connected Slave

When to Use

Use this profile if you want to connect a slave device to the serial port using any IA serial port protocol not previously discussed.

Configuration Options

In this configuration, you do not set up the port of the device server for an

IA protocol. If you plan to use RealPort for COM port redirection, you simply set up the port for RealPort. If you plan to have the master access the device server using TCP or UDP sockets, you simply configure the standard serial port parameters required by the attached slave, such as line speed, number of data bits, and parity scheme. No special network configuration is required in either case.

Setup Information

To set up the device server for RealPort, see "Set Up COM Port

Redirection" on page 85.

To set up the port for an “unsupported” IA protocol, see "Configure a

Serial-Connected Slave: Other IA Protocol" on page 83.

80 Chapter 4 Configure Industrial Automation (IA)

Other Serial Port Protocol Profile: Serial-Connected Master

Other Serial Port Protocol Profile: Serial-Connected Master

When to Use

Use this profile if you want to connect a master device to the serial port using any IA serial port protocol not previously discussed.

Configuration Options

In this configuration, you do not set up the port of the device server for an

IA protocol. You simply configure the standard serial port parameters required by the attached master, such as line speed, number of data bits, and parity scheme and then configure the port for autoconnection.

Setup Information

See "Configure a Serial-Connected Master: Other IA Protocol" on page 84.

Chapter 4 Configure Industrial Automation (IA) 81

Configure a Serial-Connected Slave: Generic Procedure

Configure a Serial-Connected Slave: Generic Procedure

When to Use

Use this procedure when a protocol slave is connected to the serial port of the device server. Use it except when the associated master requires COM

port redirection. (See "Set Up COM Port Redirection" on page 85 for

information.)

Procedure

1. Access the web interface by entering the device server IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Setup Wizards > Industrial Protocols.

4. Choose the serial port protocol required by the slave that is connected to the serial port.

5. Choose Slave as the device type.

Any number of network masters can communicate with the slave.

Configure a Serial-Connected Master: Generic Procedure

When to Use

Use this procedure when a protocol master is connected to the serial port of the device server. Use it except when the master requires TCP socket or

UDP socket communication. (See "Configure a Serial-Connected Master:

TCP/UDP Sockets" on page 83 for information.)

Procedure

1. Access the web interface by entering the device server IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Setup Wizards > Industrial Protocols.

4. Choose the serial port protocol required by the master.

5. Choose Master as the Mode.

6. Configure up to 8 network slaves.

82 Chapter 4 Configure Industrial Automation (IA)

Configure a Serial-Connected Master: TCP/UDP Sockets

Configure a Serial-Connected Master: TCP/UDP Sockets

When to Use

Use this procedure in the following situations:

• When a protocol master using one of the supported serial port protocols

(Modbus ASCII, Modbus RTU, DF1 Full-Duplex, DF1 Half-Duplex,

FINS, Hostlink, CompoWay/F or a protocol that meets Digi’s definition of a “user-defined” protocol) is connected to the serial port.

• When the master requires TCP or UDP sockets for network communication.

Procedure

1. Access the web interface by entering the device server IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Setup Wizards > Industrial Protocols.

4. Choose the serial port protocol required by the master.

5. Choose Master as the Mode.

6. Configure up to 8 network slaves.

7. Change the default socket number only if required.

Configure a Serial-Connected Slave: Other IA Protocol

When to Use

Use this procedure in the following situations:

• When the device connected to the serial port is a slave that is using a

“non-supported” serial-port protocol, that is, the serial port protocol is not Modbus ASCII, Modbus RTU, DF1 Half-Duplex, DF1 Full-Duplex,

FINS, Hostlink, CompoWay/F, or a protocol that meets the definition of a “user-defined” protocol.

• When you do not want to set up the device server for RealPort COM

Port redirection.

• When multiple masters will not be communicating with this slave.

Chapter 4 Configure Industrial Automation (IA) 83

Configure a Serial-Connected Master: Other IA Protocol

Procedure

1. Access the web interface by entering the device server IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Configure > Port.

4. From the Port configuration page, set the Device type to Printer, adjust other serial port communication parameters as required by the connected slave, and click Submit.

5. Choose Advanced, check Binary Mode, and click Submit.

Configure a Serial-Connected Master: Other IA Protocol

When to Use

Use this procedure when the device connected to the serial port is a master that is using a “non-supported” serial-port protocol, that is, the serial port protocol is not Modbus ASCII, Modbus RTU, DF1 Half-Duplex, DF1

Full-Duplex, FINS, Hostlink, CompoWay/F, or a protocol that meets the definition of a “user-defined” protocol.

Procedure

1. Access the web interface by entering the device server IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Configure > Port.

4. From the Port configuration page, set the Device type to Modem In, adjust other serial port communication parameters as required by the connected master, then choose Submit.

The Terminal type field does not matter.

5. If you want to configure the port to launch an automatic connection to the slave, click Advanced.

6. Choose Enable Autoconnect.

7. Specify the IP address of the slave.

8. Specify a TCP port to use for this connection. If this is a connection to another device server, use 2101 as the TCP port number.

9. If you want the autoconnection to launch immediately, choose Force

DCD.

10. Choose Binary Mode.

11. If you want to enable UDP sockets (instead of TCP sockets), choose

UDP Serial, use the online help for information on completing configuration task.

12. When you complete configuration, click Submit.

84 Chapter 4 Configure Industrial Automation (IA)

Set Up COM Port Redirection

Set Up COM Port Redirection

When to Use

Use these procedures when a slave is connected to the serial port of the device server and the master, which must be an application residing on a

Microsoft Windows system, requires COM port redirection.

Setup Tasks: an Overview

To enable Com port redirection--which requires that RealPort software be running on the same PC as the master application--complete the following tasks:

1. Configure the serial port for RealPort.

See "Configure the Serial Port for RealPort" on page 86.

2. Install RealPort software on a host system.

3. Configure the port on the RealPort PC.

See the PC’s documentation for information on configuring serial ports.

Chapter 4 Configure Industrial Automation (IA) 85

Set Up COM Port Redirection

Configure the Serial Port for RealPort

Use this topic for information on configuring the Digi device.

1. Access the Digi device configuration from a web browser by entering the device’s IP address in the browser’s URL window.

2. Log on to the Digi device as the root user. The default password is

dbps.

3. Do one of the following:

If the slave is using a supported serial port protocol

Choose Port from the main menu.

Set the Device Profile to IA.

Click Apply and enter the protocol information.

If the slave is not using a supported serial port protocol

Install the RealPort driver on your

SCADA system. Refer to the RealPort

Installation Guide as needed.

4. Use the RealPort port profile and the associated help text to configure the RealPort driver with the IP address and TCP port number used by the device server.

5. Follow the prompts to complete configuration of the RealPort driver.

86 Chapter 4 Configure Industrial Automation (IA)

RealPort: Determining Whether to Install RealPort

RealPort: Determining Whether to Install RealPort

Chapter 4 Configure Industrial Automation (IA) 87

RealPort: Determining Whether to Install RealPort

88 Chapter 4 Configure Industrial Automation (IA)

Chapter 5

About MEI Settings

C o n f i g u r e M E I S e t t i n g s

This chapter describes configuring MEI (Multiple Electrical Interface) settings through the web interface for the PortServer TS 8 MEI* and

PortServer TS 16 MEI*. The internal MEI settings are switched to EIA-232 by default.

*Except for the PortServer TS 8 MEI and PortServer TS 16 MEI devices, the remaining Digi TS Family have external DIP switches for MEI settings.

About MEI Settings

PortServer TS 8/16 MEI devices are shipped with the ports switched to

EIA-232 by default. The 232 drivers will generate voltages of 6V max. This voltage is well within the tolerances of EIA 422/485. The 232 drivers are current limited so they can’t over-drive another EIA-422/485 output and damage their devices.

The same engineering applies if a port is set at EIA-422 and a 232 device is connected to it. The voltage generated is within the tolerance of the serial device and will not damage either device.

In either case, your serial device may or may not produce ‘data chatter’ - that is, text strings that have no meaning. This is an indication that the MEI settings are not in agreement and should be configured.

If there is a loss of power to the unit, the device will not lose the MEI configuration. After it boots up, it will recall and apply the last MEI settings.

Configure MEI Switches

1. Log into the Digi PortServer TS.

2. Click Serial Ports > port #.

3. Select your port profile for your environment and click Apply.

4. Click MEI Serial Settings.

5. Select the Tx Control setting for your scenario.

• Select Tx Control > Always on if this device is the only one transmitting on one wire pair, such as a single master in a master/slave configuration or if only two devices are attached.

• Select Tx Control > Auto if multiple devices need to share the bus in a dual master scenario or if the device is acting as slave in a mul-

tidrop environment. See "Four-Wire Multi-Drop Network Scenarios" on page 90 for more information about multi-drop scenarios.

6. Click Apply and the settings will take effect.

7. Repeat steps 2-6 for each port.

8. If you have not done so already, connect your serial device to the appropriate serial port.

Chapter 5 Configure MEI Settings 89

Four-Wire Multi-Drop Network Scenarios

Set the Supported Baud Rate for Multi-Drop Support

The PortServer TS 8/16 MEI requires setting a baud rate range in order to perform the automatic transmitter control. This setting does not influence the performance in EIA-232 mode or for EIA-422/485 configurations where the transmitter is always on.

The range supported by default is: 50 -230400 bps

To change the supported baud rate range

1. Select System > MEI.

2. From the Baud Rate drop-down box, select the appropriate baud rate.

3. Select Enable all serial ports (to enable the serial port transmitter) if appropriate.

4. Click Apply for configuration to take effect.

Four-Wire Multi-Drop Network Scenarios

There are two scenarios of devices on a four-wire multi-drop network: the

Master and the Slave. A Master has a dedicated pair of wires to talk to the

Slaves. The Slaves share a return pair to the Master and need to control their transmitters so that only one device at a time uses that pair. Following are the specific procedures to set up a Master or Slave MEI setting.

MEI Configuration for a Single Master

1. Click Serial Ports > port # > MEI Serial Settings.

2. Select 422/485, Tx Control > Always on.

3. Select Enable alternative pinout (altpin). This option is only enabled with 4 Wire. See the Table for Pin Outs for more information.

4. Click Apply for settings to take effect.

MEI Configuration for a Slave

1. Click Serial Ports > port # > MEI Serial Settings.

2. Select 422/485, Tx Control > Auto.

3. Select Enable alternative pinout (altpin). This option is only enabled

with 4 wire. See the "MEI Configuration for a Slave" on page 90 for

more information.

4. Click Apply for settings to take effect.

Note: You do not need to reboot after you click Apply for MEI settings to take effect.

90 Chapter 5 Configure MEI Settings

Pinouts

Four-Wire Multi-Drop Network Scenarios

05

06

07

08

01

02

03

04

09

10

Pin

Number

RI

DSR

RTS

CGND

/TxD

/RxD

SGND

CTS

DTR

DCD

EIA-232

Signal

Standard 10-Pin

EIA-422/485

Signal

(4/8 Wire)

TXD- (B)

RxD- (B)

RTS+ (A)

CGND

TxD+ (A)

RxD+ (A)

SGND

CTS+

RTS- (B)

CTS- (B)

Optional 8 pin

EIA-422/485

Signal

(Alt-4-Wire)

RxD- (B)

TxD+ (A)

CGND

RxD+ (A)

SGND

TxD- (B)

EIA-485 Signal

(2-Wire Mode)

Data- (B)

CGND

Data+ (A)

SGND

Chapter 5 Configure MEI Settings 91

Four-Wire Multi-Drop Network Scenarios

92 Chapter 5 Configure MEI Settings

About Embedded Modem Products

Chapter 6

C o n f i g u r e E m b e d d e d M o d e m

About Embedded Modem Products

The PortServer TS 1 M MEI and PortServer TS 3 M MEI function as both terminal server and modem. The embedded modem can be used with PPP, dial-in, dial-out, or auto answer and conforms to the standard AT command interface.

The PortServer TS 1 M MEI and PortServer TS 3 M MEI allow:

• Remote monitoring

• Diagnostics

• Data collection

• Dial-up or Ethernet connectivity

For a complete AT command reference, see the AT Command Reference

(Digi part number 90000270) on the Digi website.

The remaining ports can be configured the same as any Digi TS Family product, either through the web interface or command line.

Connect Hardware

The PortServer TS 1/3 M MEI comes with a bidirectional cable for connecting the modem (port 1) to the phone line.

1. Plug the cable with the ferrite end into the modem port.

2. Plug other end into phone line.

3. Connect Ethernet.

4. Connect power supply.

Chapter 6 Configure Embedded Modem 93

Configure Device Settings

Configure Device Settings

1. Assign an IP address to the Digi device; see "Configure the IP Address" on page 23.

2. Open a web browser. Enter the device’s IP address in the URL bar. The device’s web interface is opened.

3. Select Serial Ports > Change profile

4. Select the appropriate port profile (Custom shows all options)

5. Enter the appropriate parameters and click Apply to save.

6. Click Reboot for changes to apply.

94 Chapter 6 Configure Embedded Modem

Serial Power Feature

Chapter 7

C o n f i g u r e P o w e r O v e r S e r i a l P o r t s

Serial Power Feature

The Serial Power feature available for the PortServer TS P MEI Series allows the Digi device to power a serial device (power out) or use a serial device to power the Digi device (power in). The advantage of this feature is to eliminate an external power supply.

Power out is available on all ports through Ring Indicator (RI) or Data

Terminal Ready (DTR). Power in is available only through RI and only on port one (1). The Serial Power feature is active on a specific port when that port is configured for RS 232 operation.

• The power out budget equals one (1) watt (the total amount of power available). The available power can be divided in any combination between the ports but the following rules must be observed:

• RI = 5 volts @ up to 200 mA (max)

• DTR = 9 volts @ up to 100 mA (max)

• You may use DTR or RI as the source of power (power out) on any port but you may not use both DTR and RI on the same port.

• Pinout information:

• RI is pin 1

• DTR is pin 9

• RI signaling is lost when the pin is used for power.

Chapter 7 Configure Power Over Serial Ports 95

Configure Ring Indicator (RI) Power

Configure Ring Indicator (RI) Power

RI Power In

Ring Indicator (RI) power in accepts power into the Digi device only on port one. Power in is available using the RI pin. The Digi device requires power in the range of 9-30 VDC @ 525mA (max). Ports 2, 3, and 4 can still supply power to a serial device through the RI or DTR pins for each port. When using power in through the RI, the external power supplies (both powered

Ethernet and the barrel connector power supply) are inoperative. Altpin will not work for RI power in.

1. Open the device case and move the black jumper to the following settings:

P-6 jumper on pins 1 and 2

Note When the jumper is placed correctly for power in, the jumper will set on the pins closest to the edge of the board. The left arrow indicates the open pin and the right arrow is pointing to the jumper.

RI Power Out

96

2. Close the device unit enclosure.

RI power out is available on all ports. The total power budget for this feature is one (1) watt not to exceed 5 volts @ up to 200mA on any single port. The following procedure assumes the unit will only be used for RI power out.

1. Set the port DIP switches to the following places: switch 1 and 3 are up

and 2 and 4 are down (see "Serial Power Table" on page 98 for

illustration).

2. Enable the RI power through the web interface.

3. Connect power supply with the barrel-connector power supply provided with the device or use powered Ethernet.

Note: If the unit will be used with RI power in (port 1 only), set the jumper to the following setting:

P-6 jumper on pins 1and 2 and do not use an external power source. Port 1 cannot be used for both power in and power out.

Chapter 7 Configure Power Over Serial Ports

Configure DTR Power

Configure DTR Power

Power Out

Data Terminal Ready (DTR) power out is the factory default on the Digi device. Total power budget for this feature is one (1) watt not to exceed 9 volts @ up to 100mA to any single port.

1. Set the port DIP switches to EIA 232 (switch 1 is up, 2, 3, and 4 are down) to enable DTR power.

Open the port and set DTR high.

Note Here are the pins to verify the jumper position. The

default position has the jumper on the two pins furthest from the edge. DO

NOT MOVE THE JUMPER

FROM THE DEFAULT

UNLESS USING RI POWER

IN.

If you are having trouble with your unit after using the Power over port feature, you may have tripped the circuit breaker in the unit. You can identify this by the RI or DTR signal indicators found in the System

Information under Administration on the main menu in the web interface.

Click the port number using serial power. (Remember serial power out is unavailable if the MEI settings are not 232.)

Under serial power will be a message if the breaker is tripped. Follow the instructions to reset.

From the command line, issue the two commands below for additional information.

• “display circuitbreaker” to display the status of the circuit breaker

• “set config circuitbreaker=reset” to reset the circuit breaker.

“set config” also displays the status of the circuitbreaker state.

Chapter 7 Configure Power Over Serial Ports 97

Serial Power Table

Serial Power Table

Use this table for summary information for a serial power setup.

.

DTR power

OUT

RI power

OUT IN

Switch settings

DTR setting

Ports allowed

Jumper pin settings

Power budget

DTR ON

1, 2, 3, 4

P-6 jumper on pins

2 & 3

(Factory Default)

9v @ up to 100mA one watt

DTR OFF

1*, 2, 3, 4

*unless port 1 is used for power in

P-6 jumper on pins

2 & 3

(Factory Default)

5v @ up to 200 mA one watt

DTR OFF

1

P-6 jumper on pins

1 & 2

9 -30 v @ up to

525mA (max)

98 Chapter 7 Configure Power Over Serial Ports

Chapter 8

D i g i R e m o t e P o w e r M a n a g e r ( D i g i R P M )

Digi Remote Power Manager (Digi RPM) is an intelligent power distribution unit for remote power management that can be used with PortServer TS

Family products. When integrated with PortServer TS products, Digi RPM allows power management and device configuration from anywhere across the corporate LAN/WAN. It provides an easy solution for the supervisory control and management of attached electrical devices.

A Digi RPM integrated with your PortServer TS product can be used to:

• Remotely power on/off/reboot devices. Power control consists of three basic functions: on, off, and reboot (power cycle).

• Measure electrical load and monitor ambient temperature.

• Configure alarms for 24/7 “real-time” monitoring and notification of out-of-spec conditions, including load and ambient temperature. A user interface is provided for configuring these alarms. Digi RPM also provides statistics on average/apparent power, RMS voltage/current, circuit breaker status and maximum current.

• Integrate with select PortServer TS terminal servers and device servers for console and power management over Ethernet.

Digi RPM is available in both eight-port 1U rack-mountable and ten-port 0U rack-mountable versions.

Chapter 8 Digi Remote Power Manager (Digi RPM) 99

Configuration Scenarios Using Digi RPM

Configuration Scenarios Using Digi RPM

There are two typical scenarios when using Digi RPM and the power management feature with PortServer TS Family products:

• A non-serial device connected to Digi RPM

• A serial device managed by a PortServer TS device, but powered by

Digi RPM

Non-Serial Device Connected to Digi RPM

The simplest scenario is a non-serial device connected to the Digi RPM; for example, an environmental sensor controller or a tape backup device. The

Digi RPM’s power-management settings are configured and accessed through the web interface for the PortServer TS device to which it is connected. This illustration shows a Digi RPM configured through a

PortServer TS 16 for use in powering non-serial devices.

D i g i R P M 8

POWER

ALARM FACTORY RESET

ON

UNIT ID CASCADE CONSOLE

100 Chapter 8 Digi Remote Power Manager (Digi RPM)

Digi RPM Configurable from Web Interface or Command Line

Serial Device Managed by PortServer TS but Powered by Digi RPM

The second configuration scenario involves a serial device, such as a router or server, that is managed through a port on a Digi PortServer TS device, but has its power supply mapped through the Power Management feature. The Digi RPM and power-management settings are configured and accessed through the web interface for the PortServer TS device.

After configuration of the devices in this scenario is complete, you need only reference the console management port on device server to also manage power. The Power Management feature handles the relationship of a specific outlet to a serial device as if the power supply were also connected to the same port as the serial device. In other words, you do not need to see the physical connection or remember which outlet controls a specific serial device after configuration - the PortServer TS device server does that for you. The following illustration shows a Sun server configured through a serial port connection on the PortServer TS 16.

S un

S erver

Digi RPM 8

POWER

ALARM FACTORY RESET

ON

UNIT ID CASCADE CONSOLE

Digi RPM Configurable from Web Interface or Command Line

Power management through the Digi RPM can be configured from either the web interface or command-line interface for your PortServer TS device that is connected to the Digi RPM.

From the web interface, which this guide emphasizes, power management is configured through the serial port settings:

Configuration > Serial Ports > port > Port Profile >

Power Management

Once set up, power management equipment is monitored and controlled at:

Management > Power

From the command line, the “set powerunit” command configures power management options, and the “power” command controls and displays the status of the Digi RPM. See the Digi One and PortServer TS Family

Command Reference for these command descriptions.

Chapter 8 Digi Remote Power Manager (Digi RPM) 101

Process for Configuring and Managing Digi RPM

Process for Configuring and Managing Digi RPM

From the web interface, configuring and managing the Digi RPM involves these steps:

1. Connect the Digi RPM to the PortServer TS device and power up.

2. Configure Digi RPM settings, including optional thresholds and alarms.

3. Configure outlets on the Digi RPM, including user access permissions to the outlets.

4. Manage power devices and power controllers.

• Manage power devices: view status of outlets and change status as needed (on, off, reboot).

• Manage power controllers: manage individual outlets or all outlets, view current settings in the Digi RPM, including current voltage and temperature status.

Connect Digi RPM to PortServer TS Device and Power Up

To connect the Digi RPM to your PortServer TS device, use the PortServer

TS to SunNetra (P/N 63000222-02) cable provided with the Digi RPM unit.

Plug one side into the “Console” port of the Digi RPM unit and the other into any port of the PortServer TS product.

Make sure that the DIP switches of the unit are set to “Off.” Plug the Digi

RPM into an appropriate power source and turn it on.

Configure Digi RPM Settings

A Power Management port profile is available for use to configure your Digi

PortServer device and its serial ports for use with the Digi RPM. This port profile is used to control and manage the Digi RPM in its power-control actions (on, off, reboot).

1. Log in to the Digi PortServer TS unit (username root, password dbps).

2. Select Configuration > Serial ports.

3. Select the port number of the serial port you want to connect to the Digi

RPM.

4. The Power Management port profile has configuration settings appropriate for a serial port connected to a Digi RPM power controller. If the Power Management port profile has not already been associated with the port through the Digi Device Setup Wizard, click

Change Profile. Select Power Management from the list of port profiles and click Apply.

102 Chapter 8 Digi Remote Power Manager (Digi RPM)

Configure Digi RPM Settings

5. In the Profile Settings part of the page, select whether the power controller settings will be automatically detected or whether you will configure the settings yourself.

Automatically Detect Power Controller: Configuration settings for the Digi RPM are automatically detected after clicking Apply. Once the Digi RPM is detected, the settings are populated on the page.

The Manually Configure Power Controller option is selected, allowing you to edit the settings as needed. You can correct the number of ports, if necessary, or edit the port title.

Manually Configure Power Controller: Configuration settings for the Digi RPM power controller are manually entered. Enter the following, then click Apply:

Manufacturer: Select the manufacturer of the power controller.

Outlets: Enter the number of outlets on the Digi RPM power controller.

Chapter 8 Digi Remote Power Manager (Digi RPM) 103

Configure Digi RPM Settings

6. Optionally, set thresholds and alarms for the Digi RPM and click Apply.

Digi RPM can be configured to generate an audible alarm and an

SNMP trap when either of the following types of thresholds are reached on the unit:

Current Alarms (amps): The current alarm threshold monitors the electric current on the Digi RPM. You can set up to four thresholds, depending on the number of current sensors on the Digi RPM.

When the sensor's specified amperage level is reached, the Digi

RPM will emit an audible alarm. Current alarm thresholds are configurable in the range of 0.1 to 99.9 Amps.

To generate current alarm threshold SNMP traps, you must also go to the System > SNMP configuration page and select Generate

Power Unit Current Threshold Traps option, and specify a destination IP address for the SNMP trap.

Temperature (°C): This alarm threshold monitors the temperature on the Digi RPM. You can set up to four thresholds, depending on the number of temperature sensors on the Digi RPM. When the sensor's specified temperature is exceeded, the Digi RPM will emit an audible alarm.

Temperature alarm thresholds are configurable in the range of 0.1 to

99.9 °C

To generate temperature threshold traps, you must also go to the

System > SNMP configuration page, select Generate Power Unit

Temperature Threshold Traps option, and specify a destination IP address for the SNMP trap.

104 Chapter 8 Digi Remote Power Manager (Digi RPM)

Configure Outlets

Configure Outlets

Next, configure the PortServer TS to link serial ports to outlets on the Digi

RPM. From each outlet on the Digi RPM, you can set a name for it, tie its use to a serial port, and control user access to the outlet for power management.

1. On the Port Profile page, click Controller Outlets. A list of other Digi

RPM power controller’s outlets is displayed, along with a summary of each outlet’s current configuration. The number of outlets displayed is the same as the value entered for Outlets on the Controller Settings page.

2. You can either edit outlet settings or clear them.

• To edit the settings of a power outlet, click on that outlet's link under the Outlet or Device Name heading.

• To clear the settings of a power outlet, click on Unplug Device... under the Action heading, and confirm that you want to clear the settings.

Chapter 8 Digi Remote Power Manager (Digi RPM) 105

Configure Outlets

3. The Power Outlet Configuration page is displayed.

106

• In the Device Name field, enter a name for the device plugged into this power outlet. If you give the same device name to multiple devices, such as “router,” they can be managed as a single entity.

For example, multiple servers that have been assigned the same

Device Name can be shut down or rebooted.

• If the powered device is a serial device, in the Serial Port field, specify the serial port to which the powered device is connected.

• In the Power Management Access section, configure user access permissions to the outlet.

Users can be assigned permission to manage the outlet. A user with access permissions to the outlet will have the option to power a connected device on or off or reboot the device.

Individual users must already be configured before they can be assigned to manage power outlets. To add users, go to

Configuration > Users.

Users that currently have permission to control the outlet are listed in the Username/Action table.

To allow a user access permissions to the outlet: In the bottom row, select a Username and click Add.

To restrict a user from accessing the outlet: Click Remove.

Apply these users to all outlets with the same device name:

Apply these users to all outlets with the same serial port:

These options allow you to easily assign the same users to manage each outlet with the same device name or serial port.

4. Click Apply and repeat steps 2-3 for each outlet you want to configure.

Chapter 8 Digi Remote Power Manager (Digi RPM)

Manage Power Devices and Power Controllers

Manage Power Devices and Power Controllers

After power devices and controllers are configured, you can manage them.

From the web interface, go to Management > Power. From the commandline interface, issue the “power” command.

In the web interface, there are two power-management actions:

Manage Power Devices and Manage Power Controllers.

Manage Power Devices

The Manage Power Devices page shows the status of outlets and allows you to change the power-cycle action of each outlet (on, off, reboot).

To change the power-cycle action, click Power and choose the available action. This change affects the power-cycle action for all outlets assigned the same device name.

Chapter 8 Digi Remote Power Manager (Digi RPM) 107

Manage Power Devices and Power Controllers

Manage Power Controllers

The Manage Power Controllers page allows you to get a quick update of the status of Digi RPM power controllers configured for use with your

PortServer TS device, and to power all outlets for each Digi RPM power controller.

.

108 Chapter 8 Digi Remote Power Manager (Digi RPM)

Manage Power Devices and Power Controllers

Display Power Controller Status

In the list of power controllers, the Status field shows the brief status of the

Digi RPM power controller, such as whether it is connected or disconnected.

For more detailed status of the power controller, click the power controller’s name, for example, Digi RPM on Port 2. The Controller Status page displays the current state of the Digi RPM power controller, including circuit breaker condition, temperature threshold, current temperature,

RMS voltage, alarm threshold, RMS current, and the maximum current detected.

Clicking the Reset button resets the Max Current Detected value to 0.0 amps.

The Refresh button refreshes the status values.

.

Chapter 8 Digi Remote Power Manager (Digi RPM) 109

Manage Power Devices and Power Controllers

Manage All Outlets at Once

From the Manage Power Controllers page, you can power all outlets for the

Digi RPM by clicking Power all Outlets.

Depending on what you want the outlets to do, click Turn On, Turn Off,

Reboot, or cancel the operation.

110 Chapter 8 Digi Remote Power Manager (Digi RPM)

Chapter 9

About SNMP and the Digi Device Agent

C o n f i g u r e S N M P

This chapter describes configuring Simple Network Management Protocol

(SNMP), the network management protocol that governs the exchange between nodes and stations.

About SNMP and the Digi Device Agent

This section introduces SNMP and network management in TCP/IP networks and it describes the device server agent, including:

• Network management components

• SNMP agent

• SNMP traps

• MIB (management information base) support of the Digi device agent

• Support traps of the Digi device agent

SNMP Version Support

Devices in the Digi One and PortServer TS Family support SNMP

Version 1.

Network Management Components

The TCP/IP network management architecture contains the following components:

• Managed nodes such as host systems, routers, terminal and communications servers (such as device server) and other network devices.

• One or more network managers (also called network management stations), which are the points from which the network is managed

• Agents that reside on managed nodes and retrieve management information and communicate this information to network managers.

• The network management protocol, SNMP, which governs the exchange of information between the nodes and stations.

• Management information, which is the database of information about managed objects. This database is called the management information

base (MIB).

SNMP Management Agent

Each managed node contains at least one agent—a component that responds to requests from the network manager—that retrieves network management information from its node and notifies the manager when significant events occur.

Chapter 9 Configure SNMP 111

About SNMP and the Digi Device Agent

SNMP Traps

An ‘eventing’ mechanism defined by SNMP is called a trap, which is a report or “alarm” from a managed node to an SNMP manager that a significant event has occurred.

MIB Support

The SNMP management agent supports the following MIBs. Digi-specific

MIBs are available for downloading on the Digi Support site.

• Read-write for MIB II (RFC 1213), which is an Internet-standard MIB, consisting of managed objects from the systems, interfaces, IP, ICMP,

TCP, UDP, transmission, and SNMP group.

• Read-write for the character-stream devices using SMIv2 MIB (RFC

1658).

• Read-write for the RS-232-like hardware devices MIB (RFC 1659).

• Read-write for the device server IP Network Control Protocol of the

Point-to-Point Protocol MIB (RFC 1473).

Message Support

The SNMP agent supports the Set, Get, GetNext, and Trap messages as defined in RFC 1157. These messages are used as follows:

• Set, which means set the value of a specific object from one of the supported MIBs.

• Get, which means retrieve the value of a specific object form one of the supported MIBs.

• GetNext, which means retrieve the value of the next object in the MIB.

• Trap, which means send traps to the manager when a particular type of significant event occurs.

Supported Traps

The agent can send traps when any of the following occur:

• Cold starts (device server initializes)

• Authentication failures

• Login attempts

112 Chapter 9 Configure SNMP

Configuring SNMP from the Web Interface

Configuring SNMP from the Web Interface

1. In the main menu, under System, click SNMP.

2. Fill in the configuration fields and click Apply to save settings.

3. Click Reboot for changes to take effect.

Chapter 9 Configure SNMP 113

Configuring SNMP from the Web Interface

114 Chapter 9 Configure SNMP

What Is Latency?

Chapter 11

L a t e n c y T u n i n g

This chapter discusses latency and a recommended process for defining and addressing latency issues in your network and application.

What Is Latency?

Latency is the amount of time it takes a packet to travel from source to destination. Together, latency and bandwidth define the speed and capacity of a network.

Several factors influence latency, including the traffic pattern and traffic generated by an application, the physical wiring for the network, the use of various TCP/IP timers, and the amount of additional traffic on the network besides that generated by the application.

Recommended Process for Latency Tuning

Following is a process recommended to achieve deterministic Ethernet networking behavior. It uses Digi commercial off-the-shelf (COTS) firmware and hardware, and not any specialized products specifically designed to reduce latency. By following this process, you should be able to define and address latency issues at multiple levels in your network and application.

In summary, the process involves five steps:

1. Determine the characteristics of your application, in terms of traffic pattern and amount of traffic generated.

2. Determine the latency budget and the type of latency in which you are interested.

3. If applicable, depending on the results produced in steps 1 and 2, optimize the physical layer.

4. If applicable, depending on the results produced in steps 1, 2, and 3, optimize the network and transport layer.

5. If applicable, depending on the results produced in steps 1, 2, 3, and 4, optimize the application layer.

Best-Case Scenario

The best-case scenario for achieving deterministic Ethernet networking behavior with DIGI COTS firmware and hardware is a unidirectional master-slave application running over an isolated Ethernet network that is built around Ethernet switches instead of Ethernet hubs. In other words, the best-case scenario is a network that eliminates unnecessary traffic and minimizes Ethernet collisions.

Chapter 11 Latency Tuning 115

Recommended Process for Latency Tuning

Step 1: Determine the Characteristics of Your Application

The first step in addressing latency is to consider the characteristics of your application in terms of traffic pattern and amount of traffic generated.

• What is the main purpose of the application, and the primary activities?

• Traffic pattern: Is it peer-to-peer or master-slave application?

• Amount of traffic generated (x bytes every y minutes): How much data is being transmitted from and received by the application, and over what amount of time? For example, 200 bytes of data sent over 500 milliseconds.

Step 2: Determine Latency Budget and Type of Latency

Identifying the latency budget for your application involves defining what latency means for your network and the application running on it. This latency budget influences how much optimization you may need to perform at the physical, data link/network, and application layers.

• Define how much latency is acceptable.

• Is the latency one-way or round-trip?

Step 3: Optimize the Physical Layer

Depending on the results produced in steps 1 and 2, optimize the physical layer; that is, address the physical-layer characteristics that can affect latency.

Optimizing the physical layer, may include, but is not limited to, these recommendations:

• Use Ethernet switches instead of Ethernet hubs to minimize unnecessary traffic and minimize collisions.

• Use industrial-strength cabling and make sure the wiring is sound. Bad wiring can result in increased collisions.

• Eliminate impedance mismatches.

• Avoid running communications cabling on the same tracks with power cabling or other cabling exhibiting fast voltage swings

• Use a smaller less noise-induced error-prone Ethernet, or data rate.

Lower Ethernet speeds have higher voltages, at which background noise is less relevant and has less of an impact on latency. Voltages associated with 10, 100, and 1000 mbps Ethernet speeds are:

• 10 mbps: 2.3V (CAT5)

• 100 mbps: 0.8V (CAT5)

• 1000 mbps: 0.5V (CAT5E/CAT6)

• Ground to earth all your networking equipment, including the Digi device.

• Use only networking equipment that is certified or known to operate well within the required ranges for vibrations, shock, operating temperature, relative humidity, etc.

116 Chapter 11 Latency Tuning

Recommended Process for Latency Tuning

Step 4: Optimize the Network and Transport Layers

Depending on the results produced in steps 1, 2, and 3, optimize the network and transport layers. Optimizing the network and transport layers, may include, but is not limited to, these recommendations:

• Isolate any unnecessary TCP/IP traffic from the network.

• Choose smaller packets to reduce transit times through intermediate networking devices, as most of these devices are store-and-forward.

• Increase the TCP/IP responsiveness to incoming/outgoing traffic by choosing appropriate values for various TCP/IP timers, such as the retransmission timer, the gratuitous ARP timer, and delayed acknowledgment timer.

• Avoid the use of time-consuming encryption facilities.

Command Options for Optimizing Network and Transport Layers

A major contributor to latency for the network and transport layers is unnecessary retransmissions of data. The command-line interface has several command options to help you reduce these unnecessary retransmissions. Most of these options are available through the command-line interface only, and not the web interface.

For complete descriptions of these commands and options, see the Digi

One and PortServer TS Family Command Reference.

There are several considerations for using these latency-related command options:

• Changing the options from their defaults may violate RFCs.

• Decrementing the values for these options increases the amount of network activity, for example, there will be increased retransmissions.

• For a peer-to-peer application, you need to consider both sides of the connection and how options are set. For example, if the setting for the

“rto_min” option for the Digi device is set to a value that is less than the setting for the “delayed_ack” option for the other side of the connection, then there will be a forced retransmission of every packet of data. For a master-slave application, this consideration does not apply.

Chapter 11 Latency Tuning 117

Recommended Process for Latency Tuning

Command

set tcpip set config

Option

garp=30-3600 rto_min=30-1000 optimize={latency|throughput}

This option is also available in the web interface at:

Configuration > System >

Optimization setting.

Description

The frequency of Gratuitous ARP (GARP) announcements. A Gratuitous ARP is a broadcast announcement to the network of a device’s MAC address and the IP address being used for it. This allows the network to update its ARP cache tables without performing an ARP request on the network.

Gratuitous ARP announcements can affect latency in a limited way, because some systems stall or dispose of data that is transmitted during an ARP cache refresh. If this happens, setting the Gratuitous ARP frequency to be more often than the problem system’s time-to-live variable can cause it to refresh the cache without needing to perform a request.

The TCP minimum retransmission time out (RTO), in milliseconds.

TCP uses progressively larger retransmit values, starting at a minimum value that is calculated from a sliding window of ACK response round-trip times that is bounded at the bottom by “rto_min.” So, essentially,

“rto_min” is not necessarily the timeout that will be used as the starting retransmit timeout, but it is the smallest such value that could be used.

This affects latency, because lowering “rto_min” ensures that retransmits take place in less time if they occur. By occurring sooner, the network is able to recover the lost data in less time at the expense of possibly retransmitting data that is still in-flight or successfully received by the other side, but unacknowledged due to a “delayed ACK” mechanism or something similar.

Configures how the Digi device handles network latency.

If your Digi device handles delay-sensitive data, choose “optimize=latency.” If overall network throughput is more important than latency,

choose “optimize=throughput.” For the Digi One

IAP, the default is “latency.” For all other models, the default is “throughput.”

Step 5: Optimize the Application Layer

Optimizing the application layer may include, but is not limited to, these recommendations:

• Avoid having more than one application/network node generating timesensitive traffic in the network Have one traffic generator in a masterslave setup on the network.

• Avoid running other (management) applications, such as email, image or mp3 downloading, etc., while time-sensitive traffic is running.

• Check whether the application itself has timers that cause retransmissions of data.

• Use firewalls.

118 Chapter 11 Latency Tuning

Upgrade Firmware using TFTP

Chapter 10

C o n f i g u r a t i o n M a n a g e m e n t

This chapter describes configuration management activities, including firmware upgrades, backup/restore operations for device configuration files, and restoring the device configuration to defaults.

Upgrade Firmware using TFTP

Firmware upgrades can be performed from the web interface, using TFTP.

If your hardware is connected correctly, make sure you are running the latest firmware version available. Check the Digi Support site for the latest firmware and/or POST updates for your device:

1. Download a copy of the firmware file.

2. Access the Digi device’s web interface by entering the Digi device’s IP address in a browser’s URL window and log on (username root, password dbps).

3. From the main menu, choose Administration > Update Firmware.

4. Browse to the location on your system where the firmware has been saved, select the correct file, and click Update.

5. Reboot the device when prompted.

6. Important: Do not leave your browser until you are prompted to reboot.

7. Access the Digi device’s web interface and verify on the Information

Page that the Firmware version has been successfully updated.

Chapter 10 Configuration Management 119

Backup/Restore Device Configuration Settings

Backup/Restore Device Configuration Settings

You can backup a device's current configuration settings and use them to restore the device’s configuration settings or configure another device. The device configuration settings can be saved to a file on your PC or to TFTP server.

A typical use for this backup/restore operation is when you have several device servers with similar configurations and want to keep a master configuration on a remote host, from which you can easily create variations for downloading to individual device servers.

If you are familiar with the command-line interface, you can also use a backup file to configure the Digi device remotely by entering commands in a text file and then copying the file to the Digi device.

You can copy settings to another device by restoring settings from this backup file to the other device. If you are using static IP addresses you will want to edit the backup file with a text editor to modify or remove the

set config command containing the ip and submask options.

Backup Device Configuration Settings to a File

1. Access the web interface by entering the Digi device’s IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Administration > Backup/Restore.

4. Click Backup. Enter or confirm the filename and location for the backup file location and filename for saving the configuration, and click Save.

Restore Device Configuration Settings from a File

1. Access the web interface by entering the Digi device’s IP address in a browser’s URL window.

2. Log in to the device server with the username root. The default password is dbps.

3. From the main menu, choose Administration > Backup/Restore.

4. In the Restore From File field, enter the name of the backup file, using the Browse button as needed to locate the file.

5. Click Restore.

120 Chapter 10 Configuration Management

Backup/Restore Device Configuration Settings

Backup/Restore to and from a TFTP Server

1. Ensure that TFTP is running on the remote host.

2. Access the web interface by entering the Digi devices’s IP address in a browser’s URL window.

3. Log in to the device server with the username root. The default password is dbps.

4. From the main menu, choose Backup/Restore > TFTP Server.

5. Enter the name of the file and the IP address of the TFTP server and click Backup (to save the file) or Restore (to apply the file).

Chapter 10 Configuration Management 121

Reset Device Configuration to Factory Defaults

Reset Device Configuration to Factory Defaults

Caution: Resetting your Digi device configuration to factory defaults causes it lose all configuration changes, including IP address settings. If you have a complex configuration, contact Digi about saving your configuration before resetting the configuration to factory defaults. See

Chapter 12, "Specifications, Certifications, and Troubleshooting" for

information.

1. Locate the Reset button on your Digi device. The Reset button is in one of four common locations, shown in the figures below.

Digi One SP and Digi One SP/IA Products

Digi One IA and Digi One IAP Products

PortServer TS 8/16 Products

Reset button

122

Reset button

Chapter 10 Configuration Management

PortServer TS 1/2/4 Products

Reset Device Configuration to Factory Defaults

Reset button

2. Use a pen, the point of a paper clip, or some other device to press the

Reset button. Although the object used to access the Reset button must be pointed, be sure it is not sharp or it may damage the Reset button.

3. While holding down the Reset button, power on the Digi device.

4. Release the Reset button after 30 seconds.

5. It may take approximately two minutes for the Digi device to boot up.

Chapter 10 Configuration Management 123

Reset Device Configuration to Factory Defaults

124 Chapter 10 Configuration Management

Chapter 12

Specifications

S p e c i f i c a t i o n s , C e r t i f i c a t i o n s , a n d

T r o u b l e s h o o t i n g

Specifications

Following are the hardware specifications for Digi One and PortServer TS products.

Power Requirements

Product

• PortServer TS

• PortServer TS MEI

• PortServer TS M MEI

• PortServer TS P MEI

PortServer TS 8

PortServer TS 8 DC

• PortServer TS 16 DC

• PortServer TS 8 MEI

• PortServer TS 16

• PortServer TS 16 MEI

• PortServer TS 16 Rack DC

Digi One SP

Digi One IA

• Digi One IAP

• Digi One IAP Haz

Typical Power Consumption

DC Current @ 120 Vac (mA)

4W (330mA @ 12 Vdc)

6W (500mA @ 12Vdc)

6W (125mA @ 48Vdc)

10W (200mA @ 48Vdc)

10W (85mA @ 120Vdc)

Max Power

Consumption

(watts)

12W (1A @ 12Vdc)

Recommended Power

Supply Input Rating

(watts)

42W (120V * 35A)

External power supply provided with product purchase

12W (1A @ 12Vdc)

12W (.25A @

48Vdc)

42W (120V * 35A)

External power supply provided with product purchase

20W (.4A @ 48Vdc)

External power supply provided with product purchase

20W (.4A @ 48Vdc) 25W (.45A @ 48Vdc)

20W (.17 A

@12Vdc)

96W (120V * 8A)

12W 2 (250mA @ 48Vdc) 29W (600mA @

48Vdc)

34W (700mA @

48Vdc)

Device is intended to be powered by a listed LPS or Class II power supply rated.

9-30 VDC (barrel connector), 0.37 A minimum or its equivalent.

Chapter 12 Specifications, Certifications, and Troubleshooting 125

Specifications

Product

Digi One IAP

PortServer TS P MEI

• PortServer TS 1 H MEI

• PortServer TS 2 H MEI

• PortServer TS 4 H MEI

• PortServer TS 1 H cc

MEI

• PortServer TS 2 H cc

MEI

• PortServer TS 4 H cc

MEI

• PortServer TS 1 Haz MEI

• PortServer TS 2 Haz MEI

• PortServer TS 4 Haz MEI

(H - High Temperature Models)

Typical Power Consumption

DC Current @ 120 Vac (mA)

Max Power

Consumption

(watts)

Recommended Power

Supply Input Rating

(watts)

Power over Ethernet IEEE 802.3af:

IEEE 802.3af defines two types of power source equipment: end-span and mid-span.

• End-span refers to an Ethernet switch with embedded

Power over Ethernet technology. These new switches deliver data and power over the same wiring pairs - transmission pairs 1/2 and 3/6.

Mid-span devices resemble patch panels. They are placed between legacy switches and the powered devices. Each of the mid-span ports has an RJ-45 data input and data/power

RJ-45 output connector. Mid-span devices tap the unused wire pairs 4/5 and 7/8 to carry power, while data runs on the other wire pairs.

Digi One IAP and PortServer TS P MEI and are mid-span and end-span.

Typical: 4 watts

Max: 6 watts

Device is intended to be powered by a listed /CN ITE power supply rated 12

VDC (barrel connector), 1.0 A minimum.

126 Chapter 12 Specifications, Certifications, and Troubleshooting

Specifications

Physical Requirements

Attributes

Length

Width

Height

Weight

Ambient

Temperature

Relative humidity

Altitude

13.31cm

5.24 in

8.46 cm

3.3 in

2.42 cm

.952 in

189.9 g

6.1oz

0-60° C

32-122° F

12 cm

4.7 in

2.3 cm

0.9 in

9.4 cm

3.7 in.

4.3 cm

1.72 in.

21.08 cm

8.3 in

9.4 cm

3.7 in

34.04 cm

13.4 in

10.1 cm

4 in

64 g

2.25 oz

0-60° C

32-140°

F

2.3 cm

0.93 in.

59.5 g

2.1 oz

10-45° C

50-113° F

2.54 cm

1 in

1.39 kg

3.05 lbs

5%-90% non-condensing

42.7 cm

16.8 in

16.76 cm

6.6 in

3.6 cm

1.4 in

2.4 kg

5.3 lbs

0-55° C

32-131° F

16.76 cm

6.6 in

4.06 cm

1.6 in

3.2 kg

7.05 lbs

18.44 cm

7.26

13.31 cm

5.24 in

8.46 cm

3.3 in

2.42 cm

.952 in

189.9g

6.1 oz

-35-75° C

-31-167°

F

0 to 12,000 feet

0 to 3,658 meters

Chapter 12 Specifications, Certifications, and Troubleshooting 127

Specifications

Digi One IA DB9 and Screw Terminal Pinouts

4

5

2

3

DB9

Pin

1

8

9

6

7

EIA-232

DCD

RxD

TxD

DTR

GND

DSR

RTS

CTS

NA

EIA-422/485

Full-Duplex

CTS-

RxD+

TxD+

RTS-

GND

RxD-

RTS+

CTS+

TxD-

EIA-485 Half-

Duplex

Not used

RxD+

TxD+

Not used

GND

RxD-

Not used

Not used

TxD-

7

1

2

5

8

4

9

6

3

Screw

Terminal

PortServer TS 1 M MEI and PortServer TS 3 M MEI

• ITU-T V.92/V.90/56K (-92 build option)

• V.34/V.33.6 (-34 build option)

• V.32 bis/14.4K (-32 build option)

• V.22 bis/2400 baud (-22 build option)

• V.22

• V.23

• V.21

• Bell 212A and Bell 103

• V.44 Error Correction

• V.42 LAPM, MNP 2-4 Error Correction

• V.42 bis and MNP Class 5 data compression

128 Chapter 12 Specifications, Certifications, and Troubleshooting

Certifications

Certifications

Following are the product certifications applicable to Digi One and

PortServer TS products.

FCC Part 15 Class A

Applicable to these products:

• Digi One IA

• Digi One IAP

• Digi One IAP Haz

• Digi One SP

• PortServer TS 8

• PortServer TS 8 MEI

• PortServer TS 16 MEI

These devices comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) These devices must accept any interference received, including interference that may cause harmful operation.

Radio Frequency Interference (RFI) (FCC 15.105)

This equipment has been tested and found to comply with the limits for

Class A digital devices pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Labeling Requirements (FCC 15.19)

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Modifications (FCC 15.21)

Changes or modifications to this equipment not expressly approved by Digi may void the user's authority to operate this equipment.

Chapter 12 Specifications, Certifications, and Troubleshooting 129

Certifications

Cables (FCC 15.27)

Shielded cables must be used to remain within the Class A limitations.

ICES 003 Class B

Applicable to these products:

• Digi One TS

• PortServer TS 2/4 MEI

• PortServer TS 16

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference

Regulations of the Canadian Department of Communications.

Le present appareil numerique n'emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.

130 Chapter 12 Specifications, Certifications, and Troubleshooting

Certifications

Declaration of Conformity

(in accordance with FCC Dockets 96-208 and 95-19)

Digi International declares, that the product:

Manufacturer's Name:

Digi International

Corporate Headquarters: Manufacturing Headquarters:

11001 Bren Road East

Minnetonka MN 55343

10000 West 76th Street

Eden Prairie MN 55344

Product Name

PortServer TS 1

PortServer TS 2

PortServer TS 4

PortServer TS 1 MEI

PortServer TS 2 MEI

PortServer TS 4 MEI

PortServer TS 1 M MEI

PortServer TS 3 M MEI

PortServer TS 1 P MEI

PortServer TS 2 P MEI

PortServer TS 4 P MEI

PortServer TS 1 H MEI

PortServer TS 2 H MEI

PortServer TS 4 H MEI

PortServer TS 1 H cc

MEI

PortServer TS 2 H cc

MEI

PortServer TS 4 H cc

MEI

PortServer TS 1 Haz MEI

PortServer TS 2 Haz MEI

PortServer TS 4 Haz MEI

PortServer TS 16

PortServer TS 16 Rack

PortServer TS 16 DC Rack

PortServer TS 16 Enterprise to which this declaration relates, meets the requirements specified by the

Federal Communications Commission as detailed in the following specifications:

Model Number

50000836-13

50000836-14

50000836-15

50000836-25

50000836-26

50000836-27

50000836-28

50000836-29

50000836-47

50000836-48

50000836-49

50000836-41

50000836-42

50000836-43

50000836-38

50000836-39

50000836-40

50000836-51

50000836-52

50000836-53

50001207-01

50000854-01

50000722-01

50000855-01

Chapter 12 Specifications, Certifications, and Troubleshooting 131

Certifications

• Part 15, Subpart B, for Class B Equipment

• FCC Docket 96-208 as it applies to Class B personal

• Computers and Peripherals

The products listed above have been tested at an External Test Laboratory certified per FCC rules and have been found to meet the FCC, Part 15,

Class B, Emission Limits. Documentation is on file and available from the

Digi International Homologation Department.

European Compliance

Applicable to these products:

• PortServer TS 8

• PortServer TS 16

• PortServer TS 8/16 MEI

Warning:

This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

132 Chapter 12 Specifications, Certifications, and Troubleshooting

Safety Statements

Safety Statements

PortServer TS 8/16 Safety Statements

WARNING: To prevent electric shock, do not remove the cover of this module while unit is powered up. There are no user-serviceable parts inside. Refer servicing to qualified personnel.

WARNING: Product sold outside the USA or Canada will need to provide appropriate foreign power cord set.

Power Cord Requirements:

• Listed, detachable, maximum 4.5m (14.7 ft) long.

• Rated minimum 125v or 250v, 10A Type SJT or Type SUT flexible cord

• Terminated with IEC320 type appliance plug

Rack Mounting Installation (PortServer TS 16 Rack and DC Rack) Safety Statements

• Distribute weight evenly in the rack to avoid overloading.

• Check equipment nameplate ratings before connecting to the supply circuit to avoid overloads which may damage over-current protection devices and supply wiring.

• Maintain reliable earthing for rack-mounting equipment, especially for supply connections.

• Install equipment in Restricted Access Areas only (dedicated equipment rooms/closets) in accordance with Articles 110-16,

110-17, and 110-18 of the National Electrical Code, ANSI/NFPA 70.

• Connect equipment to a DC supply source (reliably earthed) that is electrically isolated from the AC source.

• Directly connect the equipment chassis to the DC supply systemgrounding electrode conductor or a bonding jumper from a grounding terminal bar (or bus) that is connected to the DC supply system grounding electrode conductor.

• Contain equipment that has a connection between the grounded conductor of the same DC supply circuit, the grounding conductor, and also the point of grounding of the DC system in the same immediate area. Do not ground the equipment elsewhere.

• Locate the DC supply source within the same premises as the equipment.

• Route away and secure all DC input wiring from sharp edges to prevent chaffing as well as provide strain relief.

Provide a readily accessible disconnect device and protective device a fixed wiring for a DC power supply suitable for the specified rated voltage and current. Disconnect and protective devices to be rated 2A Amps maximum.

Chapter 12 Specifications, Certifications, and Troubleshooting 133

Safety Statements

PortServer TS 1/3 M MEI Safety Statements

To avoid contact with electrical current:

• Never install electrical wiring during an electrical storm.

• Never install telephone jacks in wet locations unless that jack is specifically designed for wet locations.

• Use caution when installing or modifying telephone lines.

• Use a screwdriver and other tools with insulated handles.

• You and those around you should wear safety glasses or goggles.

• Do not place telephone wiring or connections in any conduit, outlet or junction box containing electrical wiring.

Do not work on your telephone wiring if you wear a pacemaker. Telephone lines carry electrical current.

• Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities. Extreme caution must be used to avoid electrical shock from such facilities. You must avoid contact with all such facilities.

• Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least 6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts.

• Before working with existing inside wiring, check all electrical outlets for a square telephone dial light transformer and unplug it from the electrical outlet. Failure to unplug all telephone transformers can cause electrical shock.

• Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, swimming pool, or similar hazardous location.

• Protectors and grounding wire placed by the service provider must not be connected to, removed, or modified by the customer.

Do not touch uninsulated telephone wiring if lightning is likely!

External Wiring

Any external communications wiring you may install needs to be constructed to all relevant electrical codes. In the United

States this is the National Electrical Code Article 800.

Contact a licensed electrician for details.

134 Chapter 12 Specifications, Certifications, and Troubleshooting

Safety Statements

Class I Division 2, Groups A,B,C,D Hazardous Location

Applicable to these products:

• Digi One IA

• Digi One IAP

• Digi One IAP Haz

• PortServer TS 1 Haz MEI

• PortServer TS 2 Haz MEI

• PortServer TS 4 Haz ME

This equipment is suitable for use in Class I, Division 2, Groups A, B, C and

D or Non-hazardous locations only.

Warning: Explosion Hazard – Substitution of components may impair suitability for Class I, Division 2.

Warning: Explosion Hazard – Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous.

Wiring Terminals for Digi One IA

Wiring terminals shall be plainly marked in the instruction manual delivered with base product, or the device shall be provided with a wiring diagram to indicate the proper connections. Wiring terminals shall also be marked with the tightening torque in 5 lb. in. and “Use Copper Conductors Only.”

Wiring Terminals for Portserver TS 1,2,4 Hcc MEI and Portserver TS 4 Haz MEI

Wiring terminals shall be plainly marked in the instruction manual delivered with base product, or the device shall be provided with a wiring diagram to indicate the proper connections. Wiring terminals shall also be marked with the tightening torque in 2.5 lb. in. and “Use Copper Conductors Only.”

Chapter 12 Specifications, Certifications, and Troubleshooting 135

Regulatory Notices

Regulatory Notices

Product

PortServer TS 1

PortServer TS 2

PortServer TS 4

PortServer TS 1 MEI

PortServer TS 2 MEI

PortServer TS 4 MEI

PortServer TS 1 M MEI

PortServer TS 3 M MEI

PortServer TS 1 P MEI

PortServer TS 2 P MEI

PortServer TS 4 P MEI

PortServer TS 1 H cc

MEI

PortServer TS 2 H cc

MEI x x x x x x x x x x x x x

-

-

-

-

-

-

x x x x x x x x x x x x x

-

-

-

-

-

-

x x x x x x x x x x x x x

-

-

-

-

-

-

x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

x x x x x x

x x x x x x

-

-

-

-

-

-

-

-

PortServer TS 4 H cc

MEI

PortServer TS 1 H MEI

PortServer TS 2 H MEI

PortServer TS 4 H MEI x

PortServer TS 1 Haz MEI x

PortServer TS 2 Haz MEI x x x x -

PortServer TS 4 Haz MEI x

PortServer TS 16 x -

PortServer TS 8

PortServer TS 8 MEI -

-

x x

-

x x x x x x x x

-

-

x x

-

x x x x x x x x -

-

x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

-

-

-

-

-

-

-

-

-

-

PortServer TS 16 MEI

PortServer TS 16 Rack

DC

x x x x x x x -

x x x x x x x -

Digi One IA

Digi One SP

Digi One IAP

Digi One IAP Haz

PortServer TS 16

Enterprise

x x x x x x -

x x x x x x x -

x x x x x x x x x x x x x -

-

-

-

-

-

-

-

x x x x x x x x x x x x -

x -

x x x x x x x x x

-

-

x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x -

-

-

x x x x x x x x x x -

-

x x x x x x x x x x x x x x x x x x x

136 Chapter 12 Specifications, Certifications, and Troubleshooting

Troubleshooting

Troubleshooting

LEDs for PortServer TS 1/2/4-Port and Digi One Family Products

LED

Power

LEDs

Ethernet

LEDs

Power

(labeled

PWR)

Color

Green

State

On

Steady blinking

Digi One

SP PWR

LED is red

Blinking 1-1-1

Blinking 1-3-1

Blinking 1-5-1

Blinking 9-1-1

Indicates

Power detected

Waiting for an IP address or seeking an IP address from a DHCP server

Starting the EOS

Starting the TFTP process

Configuration returned to factory defaults

Contact Tech Support for help.

1-952-912-3444 or outside the U.S.

+1 (952) 912-3444

No power detected

Signal strength relates to brightness or dimness of the light

Modem is online

Radio Signal

Strength

(Labeled

CD/ACT for

Embedded

Modem)

Yellow

Off

Varying brightness

Modem- Carrier detected

Link

(labeled

Link)

ACT

(labeled

ACT)

Green

Yellow

On

Off

On

Off

Blinking

Physical network detected

No physical network detected

Bad initialization

Ready

Network activity

Note: For all PortServer TS and PortServer TS MEI product families, if LED activity is solid, it means the boot completed successfully.

Chapter 12 Specifications, Certifications, and Troubleshooting 137

Troubleshooting

LEDs for PortServer TS 8/16 Products

LED

Power

Color

Green On

Blinking

State

Link

10/100

ACT

COL

Green

Green

Green

Amber

On

Off

On

Off

On

Off

Blinking

On

Off

Indicates

Power detected.

Indicates that there is data stored in the error log for the PortServer TS device.

To view and clear the error log, go to the command-line interface for the PortServer TS device. To view the error log, enter display error.

To clear the error log, enter display error clear.

Physical Network detected.

No physical network detected.

100Mbit Ethernet detected.

10Mbit Ethernet detected.

Bad initialization.

Ready.

Network activity.

Ethernet collision detected.

No Ethernet collision detected.

138 Chapter 12 Specifications, Certifications, and Troubleshooting

Troubleshooting

Device EIA 232/422/485 Switch Settings

Note: MEI Switch settings apply only to devices with external MEI switches.

Function

EIA-232

EIA-422/485 fullduplex

EIA-485 half-duplex

1

Up

Down

Down

2

Down

Down

Down

Switch settings

3

Down

Down

4

Down

If up, termination.

If down, no termination

Up

Chapter 12 Specifications, Certifications, and Troubleshooting 139

Troubleshooting

RJ-45 Pinouts

Pin number

EIA-232 signal

Standard 10pin EIA-422 signal

(4/8 wire)

Optional 8-pin

EIA-422 signal

(alt-4wire)

PortServer TS

8/16 MEI only

EIA-485 signal

(2-wire mode)

05

06

07

08

01

02

03

04

09

10

RI

DSR

RTS

CGND

/TxD

/RxD

SGND

CTS

DTR

DCD

TXD- (B)

RxD- (B)

RTS+ (A)

CGND

TxD+ (A)

RxD+ (A)

SGND

CTS+

RTS- (B)

CTS- (B)

RxD- (B)

TxD+ (A)

CGND

RxD+ (A)

SGND

TxD- (B)

Data- (B)

CGND

Data+ (A)

SGND

140 Chapter 12 Specifications, Certifications, and Troubleshooting

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