Quantum QTM300CA Network Card User Manual

Quantum QTM300CA Network Card User Manual
Advanced Hybrid & Wireless PBX
User Manual
Model No.
KX-TAW848
Thank you for purchasing the Panasonic Advanced Hybrid & Wireless PBX,
KX-TAW848. Please read this manual carefully before using this product and save
this manual for future use.
Call Center
Voice Mail Integration
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be received.
ICD
Group 01
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Message
Message
Customers
Queuing
ICD
Group 02
1.8 Call Center
Message
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Date
Time
Consult your dealer
Appendix
Easy Operation
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key and a
display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Message/Ringer Lamp
1.1 Before Operating the Telephones
User Manual
Message
Call Record
(Station Message Detail Recording)
Ext
01/02/02 10:03AM 1230
01/02/02 11:07AM 2230
2
Message
1.9.3 Voice Processing System
Wireless System
Navigator Key
Message
• • • • • • •
• • • • • • •
• • • • • • •
Important Information
WARNING
•
•
•
•
•
•
WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS,
DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN
THIS UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING
THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT,
AND RECONNECT THE POWER FIRST.
THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR
SAFETY REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A
GROUNDING CONTACT SOCKET WHICH HAS BEEN INSTALLED
ACCORDING TO REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE
EQUIPMENT AND IS EASILY ACCESSIBLE.
TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE.
TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
CONNECTORS OF THE UNIT.
The following icons are used frequently in this manual.
!!
Hints
Conditions
Notice
The Proprietary Telephone is abbreviated as "PT".
The Single Line Telephone is abbreviated as "SLT".
The Portable Station is abbreviated as "PS".
The Proprietary Telephone with a Display is abbreviated as "Display PT".
User Manual
3
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury to persons,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash bowl,
kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for
ventilation; to protect it from overheating, these openings must not be
blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. This product should
never be placed near or over a radiator or other heat source. This product
should not be placed in a built-in installation unless proper ventilation is
provided.
7. This product should be operated only from the type of power source
indicated on the product label. If you are not sure of the type of power supply
to your home, consult your dealer or local power company.
8. This product is equipped with a 3-wire grounding type plug, a plug having a
third (grounding) pin. This plug will only fit into a grounding type power outlet.
This is a safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. Do not defeat the
safety purpose of the grounding type plug.
9. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by people walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk
of fire or electric shock.
11. Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take
it to a qualified person when some service or repair work is required.
4
User Manual
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions because improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
User Manual
5
Attention
•
•
•
•
•
•
If there is any trouble, disconnect the unit from the telephone line. Plug the telephone
directly into the telephone line. If the telephone operates properly, do not reconnect
the unit to the line until the problem has been repaired by an authorized Panasonic
Factory Service Center. If the telephone does not operate properly, chances are that
the problem is in the telephone system, and not in the unit.
Keep the unit away from heating appliances and electrical noise generating devices
such as fluorescent lamps, motors and televisions. These noise sources can
interfere with the performance of the unit.
This unit should be kept free of dust, moisture, high temperature (more than 40 °C
[104 °F]) and vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet.
Wipe it with a soft cloth.
Do not use any handset other than a Panasonic handset for KX-TAW848 use.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original
carton. Attach a postage-paid letter, detailing the symptom, to the outside of the
carton. DO NOT send the product to the Executive or Regional Sales offices. They
are NOT equipped to make repairs.
Product service
Panasonic Factory Servicenters for this product are listed in the servicenter directory.
Consult your dealer for detailed instructions.
6
User Manual
The serial number of this product may be found on the label affixed to the side of the
unit. You should note the model number and the serial number of this unit in the
space provided and retain this manual as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.:
SERIAL NO.:
For your future reference
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
DEALER’S TELEPHONE NO.
User Manual
7
Table of Contents
1
Operation .......................................................................................11
1.1
Before Operating the Telephones ................................................... 12
1.1.1 Before Operating the Telephones ............................................................12
1.2
Making Calls ...................................................................................... 21
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
1.2.8
Basic Calling ............................................................................................21
Easy Dialing.............................................................................................24
Redial ......................................................................................................28
When the Dialed Line is Busy or There is No Answer .............................28
Alternate Calling—Ring/Voice .................................................................34
Calling without Restrictions .....................................................................35
Direct Inward System Access (DISA) ......................................................36
Remote Setting ........................................................................................39
1.3
Receiving Calls ................................................................................. 40
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
Answering Calls .......................................................................................40
Hands-free Answerback...........................................................................41
Call Pickup ...............................................................................................41
Trunk Answer From Any Station (TAFAS) ................................................42
Answer/Release Button ...........................................................................43
1.4
During a Conversation ..................................................................... 45
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
Call Transfer.............................................................................................45
Call Hold ..................................................................................................47
Call Splitting.............................................................................................51
Call Waiting..............................................................................................53
Multiple Party Conversation .....................................................................57
Mute.........................................................................................................61
Headset Operation...................................................................................62
1.5
Absence Settings.............................................................................. 63
1.5.1 Call Forwarding........................................................................................63
1.5.2 Absent Message ......................................................................................67
1.5.3 Extension Lock ........................................................................................68
1.6
Paging ................................................................................................ 70
1.6.1 Paging......................................................................................................70
1.6.2 Answering/Denying a Paging Announcement..........................................71
8
1.7
Extension Settings ........................................................................... 72
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
Timed Reminder ......................................................................................72
Do Not Disturb (DND) ..............................................................................73
Call Waiting..............................................................................................75
Executive Busy Override Deny ................................................................75
Background Music (BGM)........................................................................76
Data Line Security ...................................................................................76
User Manual
1.7.7 Time Service ........................................................................................... 77
1.7.8 Wireless XDP Parallel Mode ................................................................... 78
1.7.9 Extension Feature Clear.......................................................................... 79
1.8
Call Center......................................................................................... 80
1.8.1 Log-in/Log-out, Wrap-up ......................................................................... 80
1.8.2 Manual Queue Redirection...................................................................... 83
1.9
User-supplied Equipment ................................................................ 84
1.9.1 Doorphone/Door Opener......................................................................... 84
1.9.2 Host PBX................................................................................................. 85
1.9.3 Voice Processing System........................................................................ 86
1.10
Walking Extension ............................................................................ 92
1.10.1 Walking Extension ................................................................................... 92
1.11
Display Proprietary Telephone ........................................................ 93
1.11.1 Call Log ................................................................................................... 93
1.11.2 Directories ............................................................................................... 95
2
Manager Operation ....................................................................... 99
2.1
Control Features ............................................................................. 100
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
Extension Control .................................................................................. 100
Time Service Mode Control................................................................... 100
Dial Tone Transfer.................................................................................. 102
External Background Music (BGM) ....................................................... 102
Outgoing Messages (OGM) .................................................................. 103
3
3.1
Customizing Your Phone & System .......................................... 105
Personal Programming .................................................................. 106
3.1.1 Personal Programming.......................................................................... 106
3.1.2 Settings on the Programming Mode ...................................................... 107
3.1.3 Customizing the Buttons ....................................................................... 116
3.2
Manager Programming................................................................... 120
3.2.1 Programming Information ...................................................................... 120
3.2.2 Manager Programming.......................................................................... 121
3.3
System Programming..................................................................... 122
3.3.1 Programming Information ...................................................................... 122
3.3.2 System Programming ............................................................................ 125
4
4.1
Appendix...................................................................................... 129
Troubleshooting.............................................................................. 130
4.1.1 Troubleshooting ..................................................................................... 130
4.2
Feature Number Table .................................................................... 133
4.2.1 Feature Number Table........................................................................... 133
4.3
Tone.................................................................................................. 141
4.3.1 Tone....................................................................................................... 141
User Manual
9
4.4
Quick Reference Guide .................................................................. 145
4.4.1 Quick Reference Guide .........................................................................145
Index ...................................................................................................147
10
User Manual
Section
1
Operation
This chapter shows you step by step how to use
each feature. Read this chapter to become
familiar with the many useful features of this
PBX.
User Manual
11
1.1 Before Operating the Telephones
1.1
Before Operating the Telephones
1.1.1
Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a
Panasonic proprietary telephone (PT) such as the KX-T7735. You can also use a
Panasonic Portable Station (PS), e.g., KX-TD7690. Use the feature depending on the
telephone you are using. If you are using a Panasonic proprietary telephone with a
special feature button such as
or a display (Display PT) or both, you can follow the
operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7735), you can follow the displayed
messages to use the features. If your telephone does not have feature buttons and/or a
display, you may operate the PBX by entering a feature number instead. Follow the
operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the
connected proprietary telephone.
•
If you use a Panasonic
proprietary telephone which
does not have feature buttons,
you may change one of the
unused flexible buttons to a
feature button. Refer to "3.1.3
Customizing the Buttons".
Portable Station (PS) Registration
You must register your PS in the PBX and determine its extension number before initial
use. For PS registration, consult your dealer.
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional
parameter, if required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible
numbers to other numbers for easier use. If you want to change the numbers, consult
your dealer. In this manual, the default numbers (factory installed) are used for
operations.
A flexible number is shown as
(half-shaded key). Use the new programmed number
if you have changed the feature number. Write the new number in the "Feature Number
Table" (Appendix).
12
User Manual
1.1 Before Operating the Telephones
If you use a single line telephone which does not have the " " or
"#" keys;
it is not possible to access features that have " " or "#" in their feature
numbers.
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1
Tone" (Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic
proprietary telephone. If your telephone is not a Panasonic display proprietary telephone,
the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the
settings. Some proprietary telephones also give you easy access to features. A message
is displayed depending on the feature. By pressing the Navigator Key, you can access
the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features
or make calls using the display message. Refer to "1.11 Display Proprietary Telephone".
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension
number on the display. Press the TRANSFER button while on-hook.
Examples
The displays and the illustrations shown as examples are from a telephone connected to
the KX-TAW848.
Restrictions
Some features may be restricted at your extension under the system programming.
Consult your manager or dealer.
User Manual
13
1.1 Before Operating the Telephones
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used
with a single line telephone.
(CO)
OR
9
See "Programming" for
Related Programming if
necessary.
desired no.
OR
8
CO line
group no.
Off-hook (One of the
following).
• Lift the handset.
• Press the SP-PHONE
button.
• Press the MONITOR
button. (To start talking, lift
the handset.)
• Press TALK button.
Press the Call button on the
Doorphone.
On-hook (One of the
following).
• Hang up.
• Press the SP-PHONE
button.
• Press the MONITOR
button.
Press the hookswitch lightly.
Press the corresponding
feature button on the
proprietary telephone.
Talk.
Enter the required number.
<Example>
You will hear a busy,
confirmation, dial, ring or
ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation
Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback
Tone
account code
Enter the account code.
extension no.
14
Seize a CO line (One of the
following).
• Press the CO button.
• Dial automatic line access
number 9.
• Dial CO line group access
number and CO line
group number.
Dial an extension number.
User Manual
outside
phone no.
Dial outside phone number.
1.1 Before Operating the Telephones
phone no.
Dial the telephone number.
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of
the useful feature buttons described below. For a PS user, refer to "Operating
Instructions" for PS. These buttons make operations simple. The illustrations may differ
from the buttons on your telephone.
Fixed Buttons
(CO)
MONITOR
CO:
Used to make or receive an
outside call. (Button assignment is
required.)
Also used as feature buttons.
(Button assignment is required.)
(Only the CO line "number" [e.g.,
1, 2] may be shown on some
telephones.)
SP-PHONE
SP-PHONE:
Used for hands-free operation.
AUTO DIAL/STORE:
Used for System/Personal Speed
Dialing or storing program
changes.
PAUSE:
Used to insert a pause when
storing a telephone number. This
button also functions as the
PROGRAM button when there is
no PROGRAM button on your
telephone.
REDIAL:
Used to redial the last dialed
number.
MESSAGE:
Used to leave a message waiting
indication or call back the party
who left the message waiting
indication.
INTERCOM:
Used to make or receive intercom
calls.
AUTO ANS (Auto Answer)/
MUTE:
Used to receive an incoming call
in hands-free mode or mute the
microphone during a
conversation.
MONITOR:
Used for hands-free dialing. You
can monitor the party’s voice in
hands-free mode.
HOLD:
Used to place a call on hold.
TRANSFER:
Used to transfer a call to another
party.
CONF (Conference):
Used to establish a multiple party
conversation.
User Manual
15
1.1 Before Operating the Telephones
FLASH/RECALL
VOICE CALL
FLASH/RECALL:
Used to disconnect the current
call and make another call without
hanging up.
Call Forwarding (FWD)/Do Not
Disturb (DND):
Used to perform Call Forwarding
(FWD) or Do Not Disturb (DND).
VOICE CALL:
Used to monitor an intercom call
automatically, but it cannot be
used for hands-free
conversations.
Navigator Key/Volume Key:
Used to adjust the volume and the
display contrast or select desired
items.
PROGRAM:
Used to enter and exit the
Programming mode.
(PF)
Programmable Feature (PF):
Located on the right part of the
CO button array or on the DSS
Console. Assigns the desired
button and used to access the
stored feature. Mostly used as a
One-touch Dialing button. (Only
the "F and number" may be shown
on some telephones.)
Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has
been made into an "Account" button. To customize, refer to "3.1.3 Customizing the
Buttons".
Buttons
Feature
Loop-CO (L-CO)
Used to access an idle CO line for making outside calls.
Incoming outside calls from any CO line arrive at this button.
Group-CO (G-CO)
Used to access an idle CO line in a specified CO line group for
making outside calls.
Incoming calls from CO lines in the assigned CO line group
arrive at this button.
Single-CO (S-CO)
Used to access a specified CO line for making or receiving
outside calls.
Direct Station Selection
(DSS)
Used to access an extension with one-touch.
It is also possible to be changed to the other feature button.
One-touch Dialing
Used to access a desired party or system feature with onetouch.
Group Directory Number
(G-DN)
Used to access a specified incoming call distribution group for
making or receiving calls.
16
User Manual
1.1 Before Operating the Telephones
Buttons
Feature
Message
Used to leave a message waiting indication or call back the
party who left the message waiting indication.
Message for another
extension
Used to have a Message button for another extension.
Call Forwarding (FWD)/Do
Not Disturb (DND)—Both Used to forward all calls to a specified destination or refuse.
calls
FWD/DND—Outside calls
Used to forward CO line calls to a specified destination or
refuse.
FWD/DND—Intercom calls
Used to forward intercom calls to a specified destination or
refuse.
Group FWD—Both calls
Used to forward all the calls to your group to a specified
destination.
Group FWD—Outside calls
Used to forward the CO line calls to your group to a specified
destination.
Group FWD—Intercom
calls
Used to forward the intercom calls to your group to a specified
destination.
Account
Used to enter an account code.
Conference
Used to establish a multiple party conversation.
Terminate
Used to disconnect the current call and make another call
without hanging up.
External Feature Access
(EFA)
Used to access special features offered by a host PBX or a
telephone company.
Call Park
Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Zone)
Used to park a call in an idle parking zone automatically.
Call Log
Used to show the incoming call information.
Call Log for ICD Group
Used to have a Call Log button for incoming call distribution
group.
Log-in/Log-out
Used to switch between the log-in and log-out mode.
Log-in/Log-out of a
specified group
Used to have a Log-in/Log-out button for another incoming call
distribution group.
Log-in/Log-out for all
groups
Used to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an
incoming call distribution group to the overflow destination.
Wrap-up
Used to switch the wrap-up status, Ready and Not Ready mode.
User Manual
17
1.1 Before Operating the Telephones
Buttons
Feature
System Alarm
Used to confirm a PBX error. For more details, consult your
dealer.
Time Service (Day/Night/
Lunch/Break)
Used to switch the time service mode.
Answer
Used to answer an incoming call.
Release
Used to disconnect the line during or after a conversation or to
complete a Call Transfer.
Toll Restriction (TRS)
Used to change the toll restriction level of other extension users
temporarily.
Time Service Switching
Mode (Automatic/Manual)
Used to switch the time service mode, Automatic or Manual.
Two-way Record
Used to record a conversation into your own mailbox.
Two-way Transfer
Used to record a conversation into the mailbox of a specific
extension.
One-touch Two-way
Transfer
Used to record a conversation into the mailbox of a specific
extension with one-touch.
Live Call Screening (LCS)
Used to monitor your own voice mailbox while an incoming caller
is leaving a message and, if desired, intercept the call.
Voice Mail Transfer
Used to transfer a call to the mailbox of a specified extension.
18
User Manual
1.1 Before Operating the Telephones
How to Follow the Steps
An example of system operation is shown below.
Calling Another Extension
Feature title
To another extension (Intercom Call)
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number
or press DSS.
Talk.
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
To call using a directory, refer to "1.11.2 Using the Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
Hints
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Programming References: The related or required programming is noted.
User Manual
19
1.1 Before Operating the Telephones
Connection Example
This diagram shows you a connection example.
Telephone Company
(Analog CO Lines)
Computer
Advanced Hybrid & Wireless PBX
Computer
Printer
Single Line
Telephone
Wireless Phone
Analog
Proprietary
Telephone
Doorphone & Door Opener
Portable
Station
Cell
Station
Fax Machine
External Music Source
Pager/ Amplifier
Speaker
Voice Processing
System
20
User Manual
DSS Console
1.2 Making Calls
1.2
Making Calls
1.2.1
Basic Calling
— Calling Another Extension
— Calling an Outside Party
— Account Code Entry
Calling Another Extension
Intercom Call
PT
and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number
or press DSS.
Talk.
•
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
•
•
To call using a directory, refer to "1.11.2 Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are
useful.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Operator Call
You can call an extension or a group assigned as the operator.
PT/SLT/PS
0
Off-hook.
Enter 0.
User Manual
21
1.2 Making Calls
Calling an Outside Party
You have to seize a CO line before dialing an outside phone number because external
calls are made via your PBX.
Select one of the following methods:
Automatic Line Access
PT/SLT/PS
(L-CO)
outside
phone no.
OR
9
Off-hook.
Press L-CO or
enter automatic
line access number.
Dial outside
phone number.
Talk.
CO Line Group Access
PT and SLT
PT/SLT/PS
(G-CO)
outside
phone no.
OR
8
Off-hook.
CO line
group no.
Press G-CO or enter CO
line group access number
and then CO line group
number (2 digits).
Talk.
Dial outside phone
number.
To select the specified CO line
PTPT/PS
and SLT
(S-CO)
Off-hook.
•
•
22
Press S-CO.
outside
phone no.
Dial outside
phone number.
Talk.
Each of the S-CO button or G-CO button light shows the current status as
follows:
Off: The line is idle.
Red on: The line is in use.
You may be restricted from making a call to the specified outside party. To make
a call, refer to "1.2.6 Calling without Restrictions".
User Manual
1.2 Making Calls
•
•
To confirm number before dialing, you can enter a phone number and
confirm it on the display and then go off-hook. (Predialing)
To make a call to another party without going on-hook, press the FLASH/
RECALL button. It will re-access the CO line and provide external dial tone.
Pressing the Terminate button will provide intercom dial tone. You can dial the
new phone number without going on/off-hook.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode–Preferred Line Assignment—
Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customizing the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a
Single-CO (S-CO) button or a Terminate button.
User Manual
23
1.2 Making Calls
Account Code Entry
You may give a specified account code to extension users and check their telephone
usage. You can specify an account code for each client and check the call duration.
PT/SLT/PS
(Account)
account code
OR
4
Off-hook.
D.Tone
9
Press Account or
enter 49.
Enter account code
(max. 10 digits).
Enter #.
outside
phone no.
Dial outside
phone number.
Seize CO line before entering
outside phone number.
•
A Panasonic proprietary telephone extension user can enter an account
code during a conversation and when hearing reorder tone after the other party
hangs up.
Account codes may use the digits "0" through "9".
•
If you enter the wrong code, press the " " key and re-enter the account code.
•
You may not be able to make an outside call without an account code. Entry
mode is assigned to each user. Ask your manager for your mode.
For your convenience, you can store the code with the phone number in the
memory (e.g., Speed Dialing).
•
•
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit an Account button.
1.2.2
Easy Dialing
This is convenient for frequently dialed phone numbers.
— One-touch Dialing
— Personal Speed Dialing
— System Speed Dialing
— Hot Line
— Quick Dialing
24
User Manual
1.2 Making Calls
One-touch Dialing
You can store a phone number into the flexible button for one-touch
operation.
PT/PS
(One-touch
Dialing)
Press One-touch
Dialing.
Off-hook.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a One-touch Dialing button, store the desired phone number
or feature number.
Personal Speed Dialing
You can store numbers at your extension for your personal use. (Default: 10 numbers,
00-09)
This feature is also known as Station Speed Dialing.
To store a phone number
PT/SLT
3
Off-hook.
Enter
0
30.
personal speed
dialing no.
desired
phone no.
Enter personal speed
dialing number
(2 digits).
Enter desired
phone number
(max. 32 digits).
C.Tone
Enter #.
On-hook.
Enter CO line access number
before outside phone number.
User Manual
25
1.2 Making Calls
To dial
PT/SLT
personal speed
dialing no.
OR
Off-hook.
•
Press AUTO DIAL
or enter
.
Enter
.
Dial personal speed
dialing number (2 digits).
To call using a directory, refer to "1.11.2 Directories".
System Speed Dialing
You can make calls using speed dialing numbers stored in the PBX.
PT/SLT/PS
system speed
dialing no.
OR
Off-hook.
•
Press AUTO DIAL
or enter
.
Dial system speed
dialing number (3 digits).
To call using a directory, refer to "1.11.2 Directories".
Hot Line
You can make an outside call simply by going off-hook if you have preprogrammed your
phone.
This feature is also known as Pickup Dialing.
To store a phone number
PT/SLT/PS
7
Off-hook.
Enter
4
740.
0
2
Enter 2.
desired
phone no.
Enter desired
phone number
(max. 32 digits).
C.Tone
Enter #.
Enter CO line access number
before outside phone number.
26
User Manual
On-hook.
1.2 Making Calls
To set/cancel
PT/SLT/PS
1
7
4
0
0
Enter
Off-hook.
740.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
To dial
PT/SLT/PS
Off-hook.
•
•
•
To call another party, dial the desired party’s phone number before the
preprogrammed number is dialed.
You should assign the intercom line as the seized line when going off-hook.
(Preferred Line Assignment— Outgoing)
If canceling Hot Line is difficult because this feature is activated immediately
after going off-hook, consult your dealer.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—
Outgoing
Select the seized line when going off-hook.
Quick Dialing
You can make a call simply by pressing the preprogrammed number for quick dialing. For
details, consult your manager or dealer.
PT and SLT
PT/SLT/PS
quick dialing no.
Off-hook.
Dial quick dialing
number (max. 4 digits).
User Manual
27
1.2 Making Calls
•
1.2.3
It is a useful feature for Hotel.
For example, to dial the Room Service, dial the digit "3", not the full extension
number.
Redial
This is convenient when calling the same outside party again.
— Last Number Redial
Last Number Redial
PT/SLT/PS
OR
Off-hook.
•
•
1.2.4
Press REDIAL or enter #.
Up to 32 digits can be stored and redialed.
After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
When the Dialed Line is Busy or There is No Answer
— Automatic Callback Busy
— Call Waiting
— Message Waiting
— Executive Busy Override
— Call Monitor
— DND Override
Automatic Callback Busy
You can set the telephone to receive callback ringing:
• when a dialed extension becomes idle.
• when your desired CO line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
• For an outside call: The line is seized.
• For an intercom call: The called extension starts ringing automatically.
28
User Manual
1.2 Making Calls
To set (for both extension and CO line)
PT/SLT/PS
While hearing a busy tone
6
C.Tone
Enter 6.
On-hook.
To answer the callback ringing from an idle extension
PT/SLT/PS
While hearing a callback ringing
R.B.Tone
Talk.
Off-hook.
To answer the callback ringing from an idle CO line
PT/SLT/PS
While hearing a callback ringing
outside
phone no.
Off-hook.
•
Talk.
Dial outside
phone number.
If you do not answer the callback ringing within 10 seconds, this feature will be
canceled.
Automatic Callback Busy Cancel
PT/SLT/PS
4
Off-hook.
Enter
6
46.
C.Tone
On-hook.
User Manual
29
1.2 Making Calls
Call Waiting
You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signaling (BSS).
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
Message Waiting
For a caller
When the called extension is busy or does not
answer your call, you can leave a notification so
that the called party may call you back.
For a called extension
As a message receiver, the Message button light
or Message/Ringer Lamp lets you know that a call
has been received. If you receive notification, you
can call back the caller by a simple operation.
For a caller
To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
OR
4
Press MESSAGE
or enter 4.
30
User Manual
C.Tone
On-hook.
1.2 Making Calls
To leave/cancel a message waiting indication
PT/SLT/PS
PT and SLT
1
7
0
0
Off-hook.
Enter
Leave
desired
extension no.
OR
70.
C.Tone
Cancel
Enter 1 to leave
or 0 to cancel.
On-hook.
Enter desired
extension number.
For a called extension
To check the left message and call back
PT/PS
While on-hook
Talk.
Off-hook.
Press MESSAGE
until the desired
extension appears.
To call back
PT/SLT/PS
OR
7
Off-hook.
2
0
Press MESSAGE or enter
70 and then 2.
Talk.
To clear message waiting indications left on your extension
PT/SLT/PS
7
Off-hook.
Enter
0
70.
0
Enter 0.
your
extension no.
Dial your
extension number.
C.Tone
On-hook.
User Manual
31
1.2 Making Calls
•
•
•
•
The Message button light or Message/Ringer Lamp shows the current status
as follows:
Off: No message
Red on: You have a message.
The display shows the messages starting with the most recent call.
On your PT, you can establish one or more "Message for another extension"
buttons.
These buttons can accept the message notification of other extensions or
various incoming call distribution groups.
In other words, you can monitor the message notifications of other telephones.
A single line telephone extension user will hear a special dial tone as the
message waiting notification when going off-hook.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Message button or Message for another extension button.
Executive Busy Override
The preprogrammed extension can call someone who is busy on the telephone and
establish a three-party conversation.
To join
PT/PS
Outside call
(CO)
Off-hook.
B. Tone
Press
corresponding CO.
PT/SLT/PS
Intercom call
While hearing a busy tone
3
C.Tone
Enter 3.
32
User Manual
Talk.
3
C.Tone
Enter 3.
Talk.
1.2 Making Calls
For the joined extension
To talk to each party alternately
PT/PS
During a conversation
To continue
Talk to the
other party.
Press TRANSFER.
•
You can also deny others the possibility of joining your conversation (Default:
Allow). Refer to "1.7 Extension Settings".
Call Monitor
The preprogrammed extension can monitor another extension.
To monitor
PT/SLT/PS
5
extension no.
B.Tone
Dial extension
number.
Off-hook.
Enter 5.
DND Override
The preprogrammed extension can call someone who has set the DND feature.
PT/SLT/PS
While hearing the DND tone
1
Enter 1.
R.B.Tone
Talk.
User Manual
33
1.2 Making Calls
1.2.5
Alternate Calling—Ring/Voice
The caller can alternate the alerting method,
either ring or voice, when making an intercom
call.
On the other hand, any extension can set the
alerting method, either ring or voice, when
receiving an intercom call.
Ringing (Default): You can call the other
party with a ring tone.
Voice-Calling: You can talk to the other
party immediately after confirmation tone.
Ring
Ring
Hello
OR
To change the method
PT/SLT/PS
After dialing
C.Tone
Enter
•
•
.
Talk.
If the called party uses a single line telephone or portable station, Voice-Calling
is not available.
This feature is not available when the called party’s telephone is in the Voice
Call Deny mode.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/
Voice
Select the alerting method, either ring or the other party’s voice.
34
User Manual
1.2 Making Calls
1.2.6
Calling without Restrictions
— Remote COS Access
Remote COS Access
You can use your calling privileges (Class of Service) at another extension. You may
override restrictions which have been set. To use this feature, an original extension
number and an extension PIN (Personal Identification Number) are required. You can
make a call by entering a verified code and verified code PIN. For the available verified
code, ask your manager.
To call (Walking COS)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
your
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
7
47.
C.Tone &
D.Tone
If a wrong extension PIN is
entered, you hear an alarm tone.
desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.
To call (Verified Code Entry)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
verified code PIN
7
47.
C.Tone &
D.Tone
Enter verified code PIN
(max. 10 digits).
If a wrong verified code PIN is
entered, you hear an alarm tone.
verified code
Enter
.
Enter verified code
(max. 4 digits).
desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.
User Manual
35
1.2 Making Calls
1.2.7
Direct Inward System Access (DISA)
— Calling through DISA
Calling through DISA
When outside callers access extensions in
the PBX, a prerecorded message greets the
caller and gives information about how to
access an extension. You do not need the
operator’s assistance.
You may be able to access system features
or call an outside party with your password
depending on the security mode. Ask your
manager for the mode assigned to your
PBX.
To call an extension
From Outside Telephone
PIN: Personal Identification Number
In No Security Mode/Trunk Security Mode
DISA
phone no.
desired
extension no.
R.B.Tone &
DISA message
Off-hook.
Dial DISA
phone number.
Dial desired
extension number.
In All Security Mode
your
extension no.
DISA
phone no.
Off-hook.
4
R.B.Tone &
DISA message
Dial DISA
phone number.
7
verified
code
Enter
47.
extension PIN
OR
verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).
36
User Manual
C.Tone &
D.Tone
OR
desired
extension no.
Dial desired
extension number.
Dial your extension number.
Or enter and then verified
code.
1.2 Making Calls
To call an outside party
PIN: Personal Identification Number
From Outside Telephone
In No Security Mode
DISA
phone no.
Off-hook.
outside
phone no.
R.B.Tone &
DISA message
Dial outside
phone number.
Dial DISA
phone number.
Seize CO line before dialing
outside phone number.
In Trunk Security Mode/All Security Mode
DISA
phone no.
Off-hook.
your
extension no.
4
R.B.Tone &
DISA message
Dial DISA
phone number.
Enter
7
OR
verified
code
47.
Dial your extension number.
Or enter and then verified
code.
extension PIN
OR
outside
phone no.
C.Tone &
D.Tone
verified code PIN
Dial outside
phone number.
Enter extension PIN or
verified code PIN
(max.10 digits).
Seize CO line before dialing
outside phone number.
To retry
From Outside Telephone
To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone
DISA
message
Enter
.
phone no.
Dial phone number.
Dial a line access number as the first
digit when calling an outside party.
User Manual
37
1.2 Making Calls
•
•
•
38
WARNING
When you enable the Outside-to-Outside Call feature of DISA, and a third
party discovers the password (verified code PIN/extension PIN) of the
PBX, there will be a risk that they will make fraudulent phone calls using
the telephone line, and the cost will be charged to your own account. In
order to avoid this problem, we strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time
limit. To extend, press any dial button except .
If Built-in Automated Attendant service is set, you can access the desired
extension simply by pressing a single digit (0-9) from the options given the
prerecorded message.
User Manual
1.2 Making Calls
1.2.8
Remote Setting
You can set the following features on your telephone from another extension or through
DISA.
• Call Forwarding (FWD)/Do Not Disturb (DND)
• Changing the Log-in/Log-out Status of Extensions
• Absent Message
• Extension Lock
• Time Service—Changing the Time Mode (Day/Night/Lunch/Break)
From another extension
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
7
47.
your
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
desired
feature no.
C.Tone &
D.Tone
Dial desired
feature number.
If a wrong extension PIN is
entered, you hear an alarm tone.
Through DISA
From Outside Telephone
DISA
phone no.
Off-hook.
PIN: Personal Identification Number
4
R.B.Tone &
DISA message
Dial DISA
phone number.
extension PIN
C.Tone &
D.Tone
Enter extension PIN
(max. 10 digits).
Enter
7
47.
your
extension no.
extension no.
Dial your
extension number.
desired
extension no.
feature no.
Dial desired
feature number.
If a wrong extension PIN is
entered, you hear an alarm tone.
User Manual
39
1.3 Receiving Calls
1.3
Receiving Calls
1.3.1
Answering Calls
PT/SLT/PS
Off-hook.
Talk.
Select one of the following methods:
· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO, INTERCOM or G-DN button directly.
· Press the Answer button.
40
•
The G-DN button light shows the current status as follows:
Off: Idle
Green on: The line is in use. (You are using the line.)
Red on: Your extension is in Log-out mode from the incoming call distribution
group.
•
Hands-free operation
You can have a conversation in hands-free mode using the SP-PHONE button.
You can perform other tasks simultaneously.
Helpful hints for hands-free operation:
• If it is difficult to hear the other party's voice;
Raise the sound level using the Speaker Volume Control.
• If the other party has difficulty hearing you;
Lower the sound level.
• Absorbing echoes;
Using this unit in a room which has curtains or carpeting or both.
• To avoid missing part of the conversations;
If you and the other party speak at the same time, parts of your
conversation will be lost. To avoid this, speak alternately.
User Manual
1.3 Receiving Calls
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—
Preferred Line Assignment—Incoming
Select the seized line when going off hook.
Alternate Receiving—Ring/Voice
Select the Calling method, either ring or the other party’s voice.
• 3.1.3 Customizing the Buttons
Create or edit a Group Directory Number (G-DN) button.
1.3.2
Hands-free Answerback
You can answer an incoming call without going off-hook as soon as the
line is connected. When an intercom call arrives, you will hear the
caller talking without the phone ringing. When an outside call arrives,
you will hear the caller talking after a preprogrammed number of rings.
Hands-free Answerback for outside calls requires System
Programming. Consult your dealer.
To set/cancel
PT
While on-hook
Press
AUTO ANS.
•
•
1.3.3
The AUTO ANS button light shows the current status as follows:
Off: Not set
On: Set
For a PS user, refer to "Operating Instructions" for PS.
Call Pickup
— Call Pickup
— Call Pickup Deny
Call Pickup
You can answer an incoming call that is ringing at another extension or group from your
phone without leaving your desk.
The following types of pickup are available:
User Manual
41
1.3 Receiving Calls
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension’s call.
PT/SLT/PS
4
0
group no.
Group
OR
4
Off-hook.
•
•
1
extension no.
Directed
C.Tone
Talk.
Enter 40 and then group number (2 digits).
Or enter 41 and then extension number.
If you receive a call waiting tone, you can ask a third party to pick up your
second call with Directed Call Pickup.
If there are multiple incoming calls for the same group, the longest waiting call
is received first.
Call Pickup Deny
You can deny or allow other people to pick up your calls.
PT/SLT/PS
1
7
2
0
0
Off-hook.
1.3.4
Enter
Deny
OR
720.
Allow
C.Tone
On-hook.
Enter 1 to deny
or 0 to allow.
Trunk Answer From Any Station (TAFAS)
You can be notified of incoming outside calls through an external speaker. These calls
can be answered from any extension.
Through an external speaker
PT/SLT/PS
While hearing a tone
4
Off-hook.
42
User Manual
Enter
2
42.
1
Enter 1.
C.Tone
Talk.
1.3 Receiving Calls
•
1.3.5
You can also receive a paging announcement via a speaker with this operation.
Answer/Release Button
The Answer and Release buttons are convenient for operators using
headsets.
With the Answer button, you can answer all incoming calls.
With the Release button, you can disconnect the line during or after a
conversation, or complete transferring a call.
To answer
PT
(Answer)
Talk.
Press Answer.
To transfer a call
PT
During a conversation
(DSS)
OR
desired
phone no.
Press TRANSFER.
Press DSS or dial
desired phone number.
The called
party answers.
(Release)
Press Release.
Seize CO line before
dialing outside phone number.
User Manual
43
1.3 Receiving Calls
To talk to a waiting caller
PT
While hearing call waiting tone
(Answer)
Press Answer.
Talk.
To transfer an outside call to an extension with a one-touch operation
PT
During a conversation
(DSS)
The called
party answers.
Press DSS.
(Release)
Press Release.
The other party is placed on hold and the
destination extension is called immediately.
To end a conversation
PT
During a conversation
(Release)
Press Release.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit an Answer button or a Release button.
44
User Manual
1.4 During a Conversation
1.4
During a Conversation
1.4.1
Call Transfer
— Transferring to an Extension on the PBX
— Transferring to an Outside Party Using the PBX Service
•
•
You can transfer a held call without talking by going on-hook.
If a call is not retrieved within a specified time, you will hear an alarm as a
reminder. And, if an outside call is not answered within a specified time, it is
automatically disconnected.
If you hear an alarm tone, the destination extension did not answer the call.
Answer the call.
Transferring to an Extension on the PBX
To transfer
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial
extension number.
Talk.
On-hook.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
Dial extension
number.
Talk.
On-hook.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
User Manual
45
1.4 During a Conversation
To transfer with one-touch (One-touch Transfer)
PT/PS
During a conversation
(DSS)
Press DSS.
On-hook.
Talk.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
•
Even if the transferred party does not answer, you can go on-hook.
Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.
PT/PS
During a conversation
CO line
C.Tone
Press TRANSFER.
Seize CO line.
outside
phone no.
Dial outside
phone number.
Talk.
On-hook.
The call is transferred.
SLT
During a conversation
CO line
C.Tone
Press Recall/
hookswitch.
Seize CO line.
outside
phone no.
Dial outside
phone number.
Talk.
On-hook.
The call is transferred.
46
User Manual
1.4 During a Conversation
Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds
before a specified time period.
To return to the held call before the destination answers, press the
TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the
hookswitch.
•
•
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
1.4.2
Call Hold
— Call Hold
— Call Park
•
If a call is not retrieved within a specified time, you will hear an alarm as a
reminder. And, if an outside call is not answered within a specified time, it is
automatically disconnected.
Call Hold
There are two types of hold. The difference between them is that other people can
retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be
alternated, ask your manager what the current mode is.
Call Hold
PT/PS
During a conversation
OR
C.Tone
5
0
Press HOLD, or press TRANSFER and
then enter 50.
C.Tone
On-hook.
User Manual
47
1.4 During a Conversation
SLT
During a conversation
5
Press Recall/
hookswitch.
0
C.Tone
On-hook.
50.
Enter
Call Hold Retrieve
PT/SLT/PS
At the holding extension (Call Hold Retrieve)
(CO)
OR
OR
0
5
Off-hook.
Talk.
Press flashing CO
or INTERCOM,
or enter 50.
To retrieve an outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a held line number)
(CO)
OR
5
Off-hook.
3
Press CO, or enter
number (3 digits).
C.Tone
held line no.
Talk.
53 and then held line
To retrieve an intercom call or outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a holding extension number)
(DSS)
5
1
OR
holding
extension no.
Off-hook.
48
User Manual
Enter
51.
Press DSS or dial
holding extension
number.
C.Tone
Talk.
1.4 During a Conversation
•
•
•
The CO or INTERCOM button light shows the current status as follows:
— Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension’s held call
— Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extension’s held call
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status
switches from the Regular Hold mode to the Exclusive Call Hold mode or from
the Exclusive Call Hold mode to the Regular Hold mode.
For simple operation, you can automatically hold a call by pressing another
CO, G-DN or INTERCOM button, only if preprogrammed. (Automatic Call
Hold) Consult your dealer.
Call Park
You can put a call on hold in a common parking zone of the PBX so that any extension
can retrieve the parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone
(Auto). If a Call Park button and Call Park (Automatic Park Zone) button have been
established, you can select either way to park by simply pressing the corresponding
button.
When a call is parked automatically, or more than one call has been parked at the same
time, you need to specify the parking zone number to retrieve the required call.
To set
PT/PS
During a conversation
(Call Park)
Press Call Park.
User Manual
49
1.4 During a Conversation
PT/PS
During a conversation
parking zone no. Specified
5
2
OR
C.Tone
Auto
Press TRANSFER.
Enter
52.
Enter a specified parking
zone number (2 digits) or press
to park at an idle parking zone
automatically.
On-hook.
If you hear a busy tone, enter another
parking zone number or press again.
SLT
During a conversation
5
Press Recall/
hookswitch.
Enter
2
52.
parking zone no.
C.Tone
On-hook.
Enter a specified parking
zone number (2 digits).
If you hear a busy tone, enter another
parking zone number.
Call Park Retrieve
PT/PS
(Call Park)
Press a flashing Call Park.
PT/SLT/PS
5
Off-hook.
•
50
Enter
2
52.
stored parking
zone no.
Dial stored parking
zone number (2 digits).
C.Tone
Talk.
If a call is parked automatically, confirm the parking zone number on the
display.
User Manual
1.4 During a Conversation
•
•
If you hear a reorder tone when retrieving a parked call, there is no held
call. Confirm the stored parking zone number.
After you park a call, you can perform other operations.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
1.4.3
Call Splitting
When talking to one party while the other party is on hold, you can swap the calls back
and forth (alternately).
To alternate between the parties leaving one party on hold temporarily
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press
TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press
TRANSFER.
Talk to the
original party.
The other party will be on hold.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
Dial the other party's
extension number.
Talk to the
other party.
Press Recall/
hookswitch.
Talk to the
original party.
The other party will be on hold.
User Manual
51
1.4 During a Conversation
To leave the conversation and then let the two parties talk
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press TRANSFER.
On-hook.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
52
User Manual
Dial the other party's
extension number.
Talk to the
other party.
Press Recall/
hookswitch.
On-hook.
1.4 During a Conversation
1.4.4
Call Waiting
— Answering Call Waiting in the PBX
— Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
During a conversation, a call waiting tone through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is
waiting. You must activate this feature to use it. (Default: Enable—Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
PT/SLT/PS
While hearing a tone
On-hook.
Talk to the
new party.
Off-hook.
2. To hold the current call and then talk to the new party
PT/PS
While hearing a tone
(CO)
OR
Press HOLD.
Press CO or
INTERCOM.
Talk to the
new party.
Disregard this step if both
parties are extensions.
SLT
While hearing a tone
0
5
C.Tone
Press Recall/hookswitch.
Enter
50.
Talk to the
new party.
User Manual
53
1.4 During a Conversation
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2)
it and then retrieve the first call.
2.1 To disconnect the second call and then talk to the original party
PT/PS
During a conversation
(CO)
OR
On-hook.
Talk to the
original party.
Press CO or
INTERCOM.
Off-hook.
PT/SLT/PS
During a conversation
0
5
C.Tone
On-hook.
Off-hook.
Enter
Talk to the
original party.
50.
2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then
talk to the new party again.
PT/PS
During a conversation
(CO)
OR
Press HOLD.
Press CO or
INTERCOM.
Talk to the
original party.
Disregard this step if both
parties are extensions.
(CO)
OR
On-hook.
54
User Manual
Off-hook.
Press CO or
INTERCOM.
Talk to the
new party.
1.4 During a Conversation
SLT
During a conversation
0
5
C.Tone
Press Recall/hookswitch.
Enter
Talk to the
original party.
50.
0
5
C.Tone
On-hook.
•
Off-hook.
Enter
50.
Talk to the
new party.
The caller’s name or number is displayed for five seconds in ten second
intervals while waiting to be answered.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type
Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an
outside party and an extension. If you select "Tone 2", you will hear different
tones for Call Waiting from an outside party and an extension.
15 s
Default
(Tone 1)
Special Tones
(Tone 2)
5s
OR
User Manual
55
1.4 During a Conversation
Answering Call Waiting from the Telephone Company
This is an optional telephone company service. You can receive a call waiting tone and
the caller’s information. For details, consult your telephone company.
PT/PS
While hearing a tone
PT/SLT/PS
While hearing a tone
FLASH/RECALL
OR
OR
6
0
Press FLASH/
RECALL.
Press TRANSFER
or Recall/hookswitch.
•
•
56
Enter
60.
To return to the original party, repeat the operation.
In this case, FLASH/RECALL button on proprietary telephones is in the
External Feature Access (EFA) mode.
User Manual
1.4 During a Conversation
1.4.5
Multiple Party Conversation
— Conference
— Unattended Conference
— Leaving 3-Party Conference
— Privacy Release
Conference
You can add one or more parties to your conversation.
PT/PS
During a conversation
desired
phone no.
OR
Press CONF
or TRANSFER.
Dial desired
phone number.
C.Tone
Talk to the
new party.
Talk with
multiple parties.
Press CONF.
Seize CO line before
dialing outside phone number.
PT/PS
During a conversation
desired
phone no.
Press TRANSFER.
Dial desired
phone number.
3
Talk to the
new party.
Press TRANSFER.
C.Tone
Enter 3.
Seize CO line before
dialing outside phone number.
Talk with multiple parties.
User Manual
57
1.4 During a Conversation
SLT
During a conversation
desired
phone no.
Press Recall/
hookswitch.
Dial desired
phone number.
3
Talk to the
new party.
Press Recall/
hookswitch.
C.Tone
Enter 3.
Seize CO line before
dialing outside phone number.
Talk with multiple parties.
To add four or more parties to a conference
PT/PS
During a conversation
To continue
desired
phone no.
Press CONF.
Dial desired
phone number.
C.Tone
Talk.
Seize CO line before
dialing outside phone number.
To talk alternately on three-party conversation
PT/PS
During a conversation
Press TRANSFER.
58
User Manual
Press CONF.
Talk.
1.4 During a Conversation
SLT
During a conversation
Press Recall/hookswitch.
•
•
During a three-party conversation, when you press TRANSFER, Recall/
hookswitch, you can talk to the party who had a conversation previously. If you
want to talk to the third party, press TRANSFER, Recall/hookswitch again.
You can have a conference with maximum eight parties (comprising intercom
or CO lines) simultaneously.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Conference button.
Unattended Conference
The other parties can continue their conversation.
To leave a conference
PT/PS
During 3- to 7-party conference
Press CONF.
On-hook.
To return while others are talking
PT
(CO)
OR
Press flashing green CO or INTERCOM.
User Manual
59
1.4 During a Conversation
To complete a conversation
PT/SLT/PS
During a conversation
On-hook.
•
Time limit
Both parties will hear an alarm tone before a specified timeout. The originating
extension will hear an alarm tone before timeout. The call is disconnected when
the time runs out unless the originating extension returns to the conference.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Conference button.
Leaving 3-Party Conference
The other two parties can continue their conversation.
To leave a conference
PT/PS
During 3-party conference
Press TRANSFER.
On-hook.
SLT
During 3-party conference
Press Recall/hookswitch.
60
User Manual
On-hook.
1.4 During a Conversation
To complete a conversation
PT/SLT/PS
During a conversation
On-hook.
Privacy Release
You can let a third party join your current outside call.
To set
PT/PS
During a conversation
(S-CO)
Press green
S-CO.
Ask the third party to perform the step below.
C.Tone
Talk.
(S-CO)
Press flashing green
S-CO within 5 seconds.
A three-party conversation
is now established.
To prolong,
press S-CO again.
•
1.4.6
Only an S-CO button can be used for this operation.
Mute
You can disable the microphone or the handset to consult privately
with others in the room while listening to the other party on the phone
through the speaker or the handset.
User Manual
61
1.4 During a Conversation
To set/cancel
PT
During a conversation
Press MUTE.
•
1.4.7
The AUTO ANS/MUTE button light shows the current status as follows:
Off: Normal
Flashing red: Mute
Headset Operation
You can have a conversation using a headset.
To talk using the headset
PT
SP-PHONE
Press SP-PHONE.
To use the handset during a conversation using the headset
PT
Off-hook.
62
User Manual
1.5 Absence Settings
1.5
Absence Settings
1.5.1
Call Forwarding
— Call Forwarding (FWD)
Call Forwarding (FWD)
You can have your incoming calls forwarded to
a specified destination.
All Calls:
All calls are forwarded. Preset extensions
may also forward from their own receiving
group.
Busy:
All calls are forwarded when your extension
is busy.
No Answer:
All calls are forwarded when you do not
answer the call within a specified time
period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not
answer within a specified time period or
when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All
Calls" to forward before you leave your
desk, you can set the same feature from the
destination extension.
User Manual
63
1.5 Absence Settings
•
•
•
•
You can set the voice mail floating extension number as a forward destination
to receive calls into your mailbox.
You can set your mobile telephone as the forward destination. The voice mail
can be used to receive calls if you are unable to answer.
Incoming calls can be forwarded up to four times.
Boss & Secretary feature
The extension which has been set as the destination can call the forwarding
extension.
<Example>
Call
Forwarding
extension
Forward
set
destination
To set/cancel
PT/SLT/PS
0
Both Calls
OR
1
7
1
Outside Calls
OR
2
Off-hook.
Enter
71.
Intercom Calls
Enter 0 to 2 as
you desire.
0
Cancel
2
All Calls
3
Busy
4
No Answer
5
Busy/No Answer
Enter required
number.
For "Cancel",
go on-hook directly.
destination
extension no.
OR
C.Tone
outside
CO line
phone no.
access no.
(Max. 32 digits)
Enter destination extension number.
Or enter CO line access number
and then outside phone number.
64
User Manual
Enter #.
On-hook.
1.5 Absence Settings
To set from another extension
PT/SLT/PS
0
Both Calls
OR
1
1
7
2
Off-hook.
Enter
71.
your
extension no.
Follow Me
Follow Me Cancel
Intercom Calls
Enter 0 to 2 as
you desire.
Enter 7 or 8.
C.Tone
On-hook.
Enter your
extension number.
•
7
8
Outside Calls
OR
When using a proprietary telephone, you can set or cancel Call Forwarding by
pressing the FWD/DND button (fixed button) instead of " 710".
To set the timer for "No Answer" and "Busy/No Answer"
PT/SLT/PS
7
Off-hook.
Enter
1
713.
3
time
C.Tone
Enter time
(seconds [2 digits]).
On-hook.
User Manual
65
1.5 Absence Settings
Call Forwarding (FWD) for your Incoming Call Distribution Group
PT/SLT/PS
ICD Group: Incoming Call Distribution Group
4
Both Calls
1
OR
1
7
5
Outside Calls
OR
6
Off-hook.
Enter
71.
Set
OR
0
Cancel
ICD Group
extension no.
Intercom Calls
Enter 4 to 6 as
you desire.
Enter 1 to set
or 0 to cancel.
Enter ICD Group
extension number.
For "Cancel",
go on-hook directly.
destination
extension no.
OR
outside
CO line
phone no.
access no.
(Max. 32 digits)
Enter destination extension number.
Or enter CO line access number
and then outside phone number.
•
•
•
C.Tone
Enter #.
On-hook.
The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Flashing red slowly: FWD mode
Red on: DND mode
The Group FWD button light shows the current status as follows:
Off: No set
Red on: FWD mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/
DND Setting Mode. Ask your manager what mode your system is in if you are
not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle
the setting as shown below:
FWD
DND
Off
(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take
you directly to the programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)
Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch
Mode: the mode cannot be changed.
66
User Manual
1.5 Absence Settings
•
•
Transferred outside calls are also forwarded to the destination assigned for
outside calls.
When intercom calls are set to be handled differently from outside calls
(forwarding type, forward destination), we recommend establishing buttons for
both FWD/DND—Outside calls and FWD/DND—Intercom calls, and/or Group
FWD—Outside calls and Group FWD—Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND
button [fixed button]) and the Group FWD—Both calls button will indicate
the setting for either outside calls or intercom calls, but not both.
Note
The FWD icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button
[fixed button]) or the Group FWD—Both calls button will not change the
FWD or DND mode for intercom calls and outside calls separately.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons,
or Group FWD (Both calls, Outside calls, Intercom calls) buttons.
1.5.2
Absent Message
You can show the reason you do not answer, if the caller uses a Panasonic display
proprietary telephone. There are eight preprogrammed messages and one for your
personal message (16 characters). The selected message is shown on the display of
your telephone.
Message
no.
Message (Example)
1
Will Return Soon
2
Gone Home
3
At Ext %%%% (Extension number)
4
Back at %%:%% (Hour:Minute)
5
Out until %%/%% (Month/Day)
6
In a Meeting
7
8
9
A message assigned for each extension.
(Personal Absent Message)
User Manual
67
1.5 Absence Settings
To set
PT/SLT/PS
7
5
Enter
Off-hook.
#
1
2
3
4
5
6
7
8
9
0
750.
Will Return Soon
Gone Home
At Ext %%%% +
Back at %%:%% +
Out until %%/%% +
In a Meeting
Extension no.
Hour : Minute
Month / Day
Enter required number.
C.Tone
Enter #.
On-hook.
To cancel
PT/SLT/PS
Off-hook.
•
•
•
1.5.3
7
5
Enter
750.
0
0
C.Tone
Enter 0.
On-hook.
Enter the desired value in the "%" positions. You must enter the correct number
of characters as represented by the "%" using 0 to 9 or .
The default messages can be changed. Consult your dealer.
To create your personal message (Message no. 9), refer to "3.1.2 Settings on
the Programming Mode".
Extension Lock
You can lock your extension so that other users cannot make inappropriate outside calls.
This feature is also known as Electronic Station Lockout.
To lock
PT/SLT/PS
7
7
1
C.Tone
Off-hook.
68
User Manual
Enter
77.
Enter 1.
On-hook.
1.5 Absence Settings
To unlock
PT/SLT/PS
PIN: Personal Identification Number
7
Off-hook.
•
•
•
Enter
7
77.
0
extension PIN
Enter 0.
Enter extension PIN
(max. 10 digits).
C.Tone
On-hook.
If you forget the extension PIN or cannot unlock your phone, consult your
manager. He can clear your extension PIN. Then, you can set the new PIN and
unlock your extension by entering it.
If your extension is locked by this feature, it cannot perform features as follows:
— Making outside calls
— Changing the call forwarding destination
If you do not set extension PIN, you cannot lock and unlock.
User Manual
69
1.6 Paging
1.6
Paging
1.6.1
Paging
— Group Paging
— Paging and then Transferring a Call
Group Paging
You can make a voice announcement to proprietary telephones or external speakers or
both in the preset group simultaneously.
To page
PT/SLT/PS
3
Off-hook.
•
Enter
paging group
no.
3
33.
Wait for an
answer
C.Tone
Dial paging group
number (2 digits).
Announce.
Talk.
If the group which you paged is already being used for paging, you hear a busy
tone.
Paging and then Transferring a Call
PT/SLT/PS
During a conversation
OR
OR
Press TRANSFER or
Recall/hookswitch.
3
Enter
paging group
no.
3
33.
C.Tone
Dial paging group
number (2 digits).
The other party is
placed on hold.
Wait for an
answer
Talk.
On-hook.
The held party and the paged extension are
connected and start a conversation.
70
User Manual
Announce.
1.6 Paging
•
1.6.2
After you go on-hook, the caller can talk to the person who answers the page.
Answering/Denying a Paging Announcement
To answer
PT
4
Off-hook.
Enter
3
C.Tone
Talk.
43.
Paging Deny
PT
1
7
2
1
0
Off-hook.
Enter
721.
Deny
OR
Allow
Enter 1 or 0.
C.Tone
On-hook.
•
The following are extensions that cannot receive a paging announcement:
— Portable station
— Single line telephone
— Proprietary telephone that is ringing or busy
— Proprietary telephone in Paging Deny mode
— Proprietary telephone in DND mode
•
Even if the announcement is not paging your extension, you can answer it, if it
is paging your group.
User Manual
71
1.7 Extension Settings
1.7
Extension Settings
1.7.1
Timed Reminder
You can receive an alarm at your telephone to remind you of a meeting, appointment or
as a wake-up call. The alarm can occur either once or daily (every day until canceled) at
a preset time.
When you go off–hook to answer, you will hear a special dial tone or prerecorded
message.
To set
PT/SLT
0
12 H:
7
Off-hook.
6
1
760.
Enter
0
0
hour/minute
C.Tone
On-hook.
Enter 0 for once
or 1 for daily.
To cancel
PT/SLT
7
Enter
Off-hook.
6
760.
To stop or answer the ringback
PT/SLT
OR
Press INTERCOM or off-hook.
72
User Manual
PM
Enter hour (01-12) and minute (00-59) and then
0 for AM or 1 for PM.
Or enter hour (00-23) and minute (00-59).
OR
Daily
1
24 H:
AM
OR
OR
Enter 1.
Once
1
hour/minute
0
0
Enter 0.
C.Tone
On-hook.
1.7 Extension Settings
To confirm
PT
Press TRANSFER
several times.
•
•
The alarm keeps ringing for preprogrammed seconds.
If you receive an incoming call during ringback, the ringing starts after the
ringback stops.
If you are having a conversation exceeding alarm ringing period, the
ringback will start after your conversation.
•
1.7.2
Do Not Disturb (DND)
You may set this feature when you are in a meeting or busy.
To set/cancel
PT/SLT/PS
0
Both Calls
OR
7
1
1
2
Off-hook.
•
Enter
71.
Outside Calls
OR
Intercom Calls
Enter 0 to 2 as you desire.
1
Set
OR
0
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Do Not Disturb by
pressing the FWD/DND button (fixed button) instead of " 710".
User Manual
73
1.7 Extension Settings
•
•
The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Flashing red slowly: FWD mode
Red on: DND mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/
DND Setting Mode. Ask your manager what mode your system is in if you are
not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle
the setting as shown below:
FWD
•
•
•
•
DND
Off
(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take
you directly to the programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)
Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch
Mode: the mode cannot be changed.
If your extension has set this feature, a calling extension will hear DND tone.
If this feature is set, the Call Forwarding (FWD) feature does not work.
Specified extensions can override this feature and call DND extensions (DND
Override).
When intercom calls are set to be handled differently from outside calls (DND
set/cancel), we recommend establishing buttons for both FWD/DND—Outside
calls and FWD/DND—Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND
button [fixed button]) will indicate the setting for either outside calls or
intercoms calls, but not both.
Note
The DND icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button
[fixed button]) will not change the FWD or DND mode for intercom calls and
outside calls separately.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
74
User Manual
1.7 Extension Settings
1.7.3
Call Waiting
During a conversation, you can be informed of a call waiting with a tone through your
built-in speaker or handset. (Default: Enable—Tone)
Call Waiting Tone:
a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone
from PT, refer to "3.1.2 Settings on the Programming Mode".
To set/cancel for intercom calls
PT/SLT/PS
0
7
3
1
1
Off-hook.
Enter
731.
No tone
OR
Tone
C.Tone
Enter 0 or 1.
On-hook.
To set/cancel for outside calls
PT/SLT/PS
0
7
3
2
1
Off-hook.
1.7.4
Enter
732.
No tone
OR
OR
Tone
C.Tone
On-hook.
Enter 0 or 1.
Executive Busy Override Deny
PT/SLT/PS
1
7
3
3
0
Off-hook.
•
Enter
733.
Prevent
OR
Allow
Enter 1 to prevent
or 0 to allow.
C.Tone
On-hook.
Some extensions may be prohibited from performing this feature.
User Manual
75
1.7 Extension Settings
1.7.5
Background Music (BGM)
You can listen to the background music through your telephone
speaker while on-hook. An external music source, such as a radio, can
be connected.
If your extension becomes busy (off-hook, making or receiving a call
etc.), the music stops temporarily. When you go back on-hook, the
music starts again.
To select and set/cancel
PT
1
7
5
1
Set
OR
0
Off-hook.
1.7.6
Enter
751.
Cancel
C.Tone
On-hook.
Enter 1 to set
or 0 to cancel.
Data Line Security
You can protect the line against audible notification tones, such as a call waiting tone
during a conversation. Set this feature if your extension has a data communication
device, such as a computer or fax machine connected to ensure secure data
transmission.
To set/cancel
PT/SLT/PS
1
7
3
0
0
Off-hook.
76
User Manual
Enter
730.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
1.7 Extension Settings
1.7.7
Time Service
You can check the current status of the Time Service on
the display.
PT
While on-hook
OR
(Time Service
(Day/Night/
Lunch/Break))
Press TRANSFER or Time Service
(Day/Night/Lunch/Break).
•
•
The Time Service (Day/Night/Lunch/Break) button light always shows the
current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing Green: Break mode
Red on: Night mode
Flashing Red: Holiday mode
Any extension user except the managers can check the current status by
pressing the Time Service (Day/Night/Lunch/Break) button.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button.
User Manual
77
1.7 Extension Settings
1.7.8
Wireless XDP Parallel Mode
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.
To set
PS
4
Press TALK.
Enter
8
48.
1
extension no.
Enter 1.
Enter extension number
of the paired telephone.
C.Tone
Press CANCEL.
To cancel
PS
4
Press TALK.
•
•
78
Enter
8
48.
0
Enter 0.
C.Tone
Press CANCEL.
Some wired telephones are prohibited from using this feature.
If you go off-hook while your paralleled telephone is in use, the call will
switch over to you.
User Manual
1.7 Extension Settings
1.7.9
Extension Feature Clear
You can reset the settings of the following features on your extension to the default
settings with one operation.
This feature is also known as Station Program Clear.
Features
Default Setting
Hot Line*
Off
Message Waiting—(All the messages that have been left by other
extension users)
Off
Call Pickup Deny
Allow
Call Forwarding (FWD)*
Off
Absent Message
Off
Paging Deny
Allow
Timed Reminder
Cleared
Do Not Disturb (DND)*
Off
Call Waiting*
Enable—Tone
Executive Busy Override Deny
Allow
BGM
Off
Data Line Security
Off
Log-in/Log-out
Log-in
* These features may not be reset depending on the system programming.
PT/SLT/PS
7
Off-hook.
•
Enter
9
790.
0
C.Tone
On-hook.
After performing Extension Feature Clear, the setting of Call Waiting becomes
"Enable—Tone". In this case, dial tone 2 will be heard when you go off-hook.
User Manual
79
1.8 Call Center
1.8
Call Center
1.8.1
Log-in/Log-out, Wrap-up
You can control your status in an incoming call
distribution group. When in the Log-out mode,
incoming calls to the group will not ring at your
extension. When you return, calls will again ring
at your extension. (Default: Log-in)
Even if your extension is logged-in, you can
have a specified time period (wrap-up time)
when you will not receive calls after completing
a previous call. This time can be used for you to
write a report and so on.
You can also manually select "Not Ready"
mode to temporarily leave a distribution group.
Log-out
Log-in
Talk.
Ready
Wrap-up
To set Log-in/Log-out
ICD Group: Incoming Call Distribution Group
PT/SLT/PS
0
7
3
6
1
Off-hook.
Enter
ICD Group
extension no.
Log-out
OR
736.
Log-in
Enter 0 or 1.
Specified
OR
C.Tone
All
Enter ICD Group
extension number or
80
User Manual
On-hook.
.
Not Ready
1.8 Call Center
ICD Group: Incoming Call Distribution Group
PT/PS
While on-hook
ICD Group
extension no.
(Log-in/Log-out)
Specified
OR
All
Press Log-in/Log-out.
Enter ICD Group extension
number or .
PT/PS
While on-hook
(Log-in/Log-out
of a Specified Group)
Press Log-in/Log-out of a Specified Group.
To enter/leave the Not Ready mode
PT/SLT/PS
1
7
3
5
0
Off-hook.
Enter
735.
Not Ready
OR
Ready
Enter 1 or 0.
C.Tone
On-hook.
To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready
mode)
PT/PS
While on-hook
(Wrap-up)
Press red or flashing red Wrap-up.*
User Manual
81
1.8 Call Center
•
•
•
•
•
* The status will be as follows:
Ready
Not Ready
Not Ready
Ready
Wrap-up
Not Ready
The Log-in/Log-out of a specified group button light shows the current status
as follows:
Off: Log-in mode
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode
or Ready mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls
through any group, even if it belongs to multiple groups.
There may be at least one extension in the incoming call distribution group that
is in the Log-in mode.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified
group button or a Wrap-up button.
82
User Manual
1.8 Call Center
1.8.2
Manual Queue Redirection
When your incoming call distribution group is busy and other outside calls arrive, the
arriving calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward
the longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
To forward the waiting call
PT/PS
(Hurry-up)
Press red or flashing red Hurry-up.
•
The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Hurry-up button.
User Manual
83
1.9 User-supplied Equipment
1.9
User-supplied Equipment
1.9.1
Doorphone/Door Opener
You can talk to a person at the door through the doorphone. Preprogrammed extensions
or an outside party can receive the calls from the doorphone. You can open the door.
— Doorphone Call
— Door Open
Doorphone Call
To call from the doorphone
Doorphone
C.Tone
Talk.
Press doorphone
button.
To answer a call from the doorphone
PT/SLT/PS
Off-hook.
To call the doorphone
PT/SLT/PS
3
Off-hook.
•
84
Enter
1
31.
doorphone no.
C.Tone
Enter doorphone
number (2 digits).
Talk.
If no one answers a doorphone call within a specified time period, the call is
canceled.
User Manual
1.9 User-supplied Equipment
Door Open
Some extensions may be prohibited from using this feature.
From a specified extension
PT/SLT/PS
5
Off-hook.
Enter
5
55.
doorphone no.
C.Tone
Enter doorphone
number (2 digits).
On-hook.
From any extension while talking to the doorphone
PT/SLT/PS
5
C.Tone
Enter 5.
•
1.9.2
On-hook.
The door open will be triggered for a specified time period.
Host PBX
— External Feature Access (EFA)
External Feature Access (EFA)
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone
company. This feature is only effective for an outside call.
User Manual
85
1.9 User-supplied Equipment
<Example> To hold the current call and then talk to the new party
PT/PS
SLT
While hearing a tone
While hearing a tone
FLASH/RECALL
OR
desired service
code
(EFA)
6
0
desired service
code
OR
6
0
Press FLASH/RECALL or EFA.
Or press TRANSFER and
then enter 60.
•
•
Enter desired
service code.
Press Recall/
hookswitch.
Enter
60.
Enter desired
service code.
In this case, FLASH/RECALL button on a proprietary telephone is in the
External Feature Access (EFA) mode.
Regarding the service code, consult your dealer.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
1.9.3
Voice Processing System
You or an outside party can access the Voice Processing System from a telephone.
— Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series)
using digital integration, the following features are also available:
— Live Call Screening (LCS)
— Two-way Record
Call Forwarding to Voice Mail (Voice Mail Integration)
— To forward your calls to your mailbox
— To transfer a call to a mailbox
— To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type
of incoming calls (Intercom Calls/Outside Calls/Both Calls). If your telephone has a
Message button, the Message light turns on and lets you know you have messages.
Even if a Message button is not provided, you will hear an indication tone* when going
off-hook.
You can also transfer received outside calls to a mailbox so that calling parties can leave
messages. If you create a Voice Mail Transfer button on your phone, the transfer is done
86
User Manual
1.9 User-supplied Equipment
without knowing the mailbox number (Voice Mail Transfer).
The duration for recording depends on the voice processing system.
To forward your calls to your mailbox
PT/SLT/PS
0
Both Calls
OR
7
1
1
Outside Calls
OR
2
Off-hook.
71.
Enter
Intercom Calls
Enter 0 to 2 as you desire.
voice mail floating
extension no.
#
Enter voice mail floating
extension number.
Enter #.
0
Cancel
2
All Calls
3
Busy
4
No Answer
5
Busy/No Answer
Enter required number.
For "Cancel",
go on-hook directly.
C.Tone
On-hook.
To transfer a call to a mailbox
PT/PS
During a conversation
(DSS)
OR
(Voice Mail
Transfer)
desired
extension no.
Press Voice Mail
Transfer.
Press DSS or enter desired
extension number.
To listen to messages
PT/SLT/PS
OR
voice mail floating
extension no.
Off-hook.
Press MESSAGE or enter voice
mail floating extension number.
User Manual
87
1.9 User-supplied Equipment
*Indication tone after off-hook
1s
•
You can access a voice mail with one-touch.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Voice Mail Transfer button or a Message button.
Live Call Screening (LCS)
While a caller is leaving a message in your mailbox, you can monitor the call without
answering. If you so desire, you can answer the call while monitoring. There are two
methods available (Default: Hands-free mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.
Before operating
• Create a Live Call Screening (LCS) button (Personal Programming).
• Select the mode, either Hands-free or Private (Personal Programming).
• Set the extension PIN (Personal Identification Number).
• Set the Live Call Screening feature.
To set Live Call Screening
PT/PS
PIN: Personal Identification Number
(Live Call
Screening)
extension PIN
Press Live Call
Screening.
Enter extension PIN
(max. 10 digits).
This is required only when
an extension PIN is stored.
88
User Manual
1.9 User-supplied Equipment
To cancel Live Call Screening
PT/PS
(Live Call
Screening)
Press red Live Call Screening.
Operation Flowchart
The operations in the shaded areas can be done hands-free.
PT/PS
Hands-free Mode
Private Mode
(Alarm Tone)
Monitoring (Hands-free)
Monitoring
Monitoring (Handset)
MONITOR
SP-PHONE
OR
No operation
OR
(Live Call
Screening)
Press SP-PHONE, MONITOR or Live Call
Screening.
Off-hook.
Stop
monitoring Answering
SP-PHONE
(Live Call
Screening)
OR
MONITOR
Press
SP-PHONE
or MONITOR.
Press Live Call
Screening.
Stop
monitoring
Answering
the call
Stop
monitoring
Answering
the call
(Live Call
Screening)
(Live Call
Screening)
Press
Live Call
Screening.
On-hook.
Press
Live Call
Screening.
MONITOR
SP-PHONE
OR
Press SP-PHONE or
MONITOR.
User Manual
89
1.9 User-supplied Equipment
•
•
•
•
The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
The manager extension can clear an extension PIN.
This feature is available for a single line telephone if it is connected to a
proprietary telephone in parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
Only the handset monitoring in the Private mode is available for PS users.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker
automatically or receiving, while the caller leaves a message.
• 3.1.3 Customizing the Buttons
Create or edit a Live Call Screening (LCS) button.
Two-way Record
You can record a conversation into a mailbox while talking on the
phone.
You can select the mailbox each time you record a conversation.
To record into your mailbox
PT/PS
During a conversation
(Two-way
Record)
Press Two-way Record.
90
User Manual
To stop recording,
press this button again.
1.9 User-supplied Equipment
To record into another mailbox (Two-way Transfer)
PT/PS
During a conversation
(DSS)
OR
(Two-way
Transfer)
Press Two-way
Transfer.
another
extension no.
Press DSS or enter
another extension
number.
To stop recording,
press this button again.
To record into another mailbox with one-touch (One-touch Two-way Transfer)
PT/PS
During a conversation
(One-touch
Two-way
Transfer)
Press One-touch
Two-way Transfer.
•
The Two-way Record button light, Two-way Transfer button light or One-touch
Two-way Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.
•
Note:
Many states have imposed regulations on the manner in which 2-way
telephone conversations may be recorded, so you should inform the other party
that the conversation is being recorded.
Consult your local telephone company for further information.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a
One-touch Two-way Transfer button.
User Manual
91
1.10 Walking Extension
1.10 Walking Extension
1.10.1 Walking Extension
You can use the same functions assigned on your previous extension even if you move
to another extension in the office.
You can retain your settings such as extension number or One-touch Dialing memory etc.
on the new extension.
This feature is also known as Walking Station.
To set
PT/SLT
PIN: Personal Identification Number
Off-hook.
7
2
Enter
727.
extension PIN
Enter extension PIN
(max. 10 digits).
•
•
•
92
your previous
extension no.
7
Enter your previous
extension number.
D.Tone
On-hook.
Your previous extension will get the old settings of your new extension.
This feature is available for movement between SLT and SLT, PT and PT or SLT
and PT.
For more information, refer to "3.1.1 Personal Programming".
User Manual
1.11 Display Proprietary Telephone
1.11 Display Proprietary Telephone
1.11.1 Call Log
This is available for the display proprietary telephone and the portable station.
— Incoming Call Log
Incoming Call Log
When you receive an outside call, the caller’s information is recorded automatically in the
incoming call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.
• Caller’s Name
• Caller’s Phone Number
• Date/Time call received
• Answered or Not Answered
Confirmed or Not Confirmed
To confirm the log information
Display PT
While on-hook
(Call Log)
Press Call Log until
desired party appears.
To clear the log information
Display PT
While confirming the log information
(Call Log)
Press Call Log until
desired party appears.
Press TRANSFER.
User Manual
93
1.11 Display Proprietary Telephone
To call
Display PT
While confirming the log information
(Call Log)
Press Call Log until
desired party appears.
•
•
•
•
•
•
Off-hook.
The Call Log button light shows the current status as follows:
Off: No incoming call. Or you have already viewed the call log.
Red on: You have missed calls to view.
If your call is answered by another extension, the caller’s information is
recorded on the displays of both your extension and the answering extension.
You can lock your call log by using an extension PIN (Personal Identification
Number), so that you can prohibit access to your logged information. Refer to
"3.1.2 Settings on the Programming Mode".
You can also have a Call Log button for an ICD Group (Incoming Call
Distribution Group).
If a call arrives while you are using the call log, the call log display will be
replaced with the caller’s information.
For a PS user, refer to "Operating Instructions" for PS.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Call Log button or Call Log for ICD Group button.
94
User Manual
1.11 Display Proprietary Telephone
1.11.2 Directories
You can select and call using the directories (Personal Speed Dialing Directory, System
Speed Dialing Directory and Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replace with the caller’s
information.
— Calling with the Directory
— Storing Names and Numbers
— Entering Characters
Calling with the Directory
To select and call with a System Speed Dialing Directory
T7735
While on-hook
Press AUTO DIAL.
Press Up or Down
until desired
party appears.
Off-hook.
To select and call with a Personal Speed Dialing Directory
T7735
While on-hook
Press AUTO DIAL.
Press Left.
Press Up or Down
until desired
party appears.
Off-hook.
To select and call with an Extension Number Directory
T7735
While on-hook
Press AUTO DIAL.
Press Right.
Press Up or Down
until desired
party appears.
Off-hook.
User Manual
95
1.11 Display Proprietary Telephone
•
To cancel or exit, press the FLASH button.
•
Directory entries generally should include name and number. If the name is not
registered, an entry cannot be displayed.
Storing Names and Numbers
To store a Personal Speed Dialing Directory item
Display PT
While on-hook
name
phone no.
Enter phone number
(max. 32 digits).
•
•
•
96
Press STORE.
Enter name
(max. 20 characters).
OR
Press STORE.
Press PROGRAM
or PAUSE.
Telephone number and name on the display are stored using the first spare
Personal Speed Dialing memory available.
For a PS user, refer to "Operating Instructions" for PS.
For more details, refer to "To store the names and numbers in personal speed
dialing" in "3.1.2 Settings on the Programming Mode".
User Manual
1.11 Display Proprietary Telephone
Entering Characters
You can enter the following characters. This table shows you the characters available for
each button.
Times
Buttons
1
2
3
4
1
!
?
"
1
2
A
B
C
3
D
E
4
G
5
5
6
7
a
b
c
2
F
d
e
f
3
H
I
g
h
i
4
J
K
L
j
k
l
5
6
M
N
O
m
n
o
6
7
P
Q
R
S
p
q
r
8
T
U
V
t
u
v
8
9
W
X
Y
Z
w
x
y
0
(space)
.
,
'
:
;
0
/
+
—
=
<
>
$
%
&
@
(
)
#
8
9
s
7
z
9
#
User Manual
97
1.11 Display Proprietary Telephone
98
User Manual
Section
2
Manager Operation
This chapter shows the manager how to control
the other extensions or the PBX.
User Manual
99
2.1 Control Features
2.1
Control Features
2.1.1
Extension Control
The manager extension can control the settings of other extensions.
— Changing the Settings of Other Extensions
Changing the Settings of Other Extensions
Remote Extension Lock
This feature is also known as Remote Station Lock Control.
PT/SLT/PS
2
7
8
3
Off-hook.
•
2.1.2
Enter
78.
Unlock
extension no.
OR
Lock
Enter 2 to unlock
or 3 to lock.
Enter extension
number.
On-hook.
If your extension is unlocked by the Remote Extension Lock feature, the
Extension Lock assigned by itself will be unlocked.
Time Service Mode Control
The manager extension or the preprogrammed extension can change the time mode
(Day, Lunch, Break or Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically.
You may also change it manually.
Manual: enables to change a mode in manual as follows.
To change the time mode (Day/Night/Lunch/Break)
PT/PS
While on-hook
(Time Service
(Day/Night/
Lunch/Break))
Press Time Service
(Day/Night/Lunch/Break)
until the desired mode
appears.
100 User Manual
2.1 Control Features
PT/SLT/PS
7
Off-hook.
Enter
8
780.
0
0
Day
1
Night
2
Lunch
3
Break
Enter 0 to 3
as you desire.
C.Tone
On-hook.
To select the time service switching mode (Automatic/Manual)
PT/PS
While on-hook
(Time Service
Switching Mode
(Automatic/Manual))
Press Time Service
Switching Mode
(Automatic/Manual).
•
•
•
Besides the time mode, there is Holiday mode. It can change mode once on a
specified date.
The Time Service (Day/Night/Lunch/Break) button light shows the current
status as follows:
Off: Day mode
Green on: Lunch mode
Flashing Green: Break mode
Red on: Night mode
Flashing Red: Holiday mode
The Time Service Switching Mode (Automatic/Manual) button light shows the
current status as follows:
Off: Automatic
Red on: Manual
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time
Service Switching Mode (Automatic/Manual) button.
User Manual 101
2.1 Control Features
2.1.3
Dial Tone Transfer
The manager can change the restriction level, permitting an extension
to make a call.
PT/PS
During a conversation with an extension
(Toll Restriction)
C.Tone
On-hook.
Press Toll Restriction.
The extension can hear the dial
tone and then make a call.
•
The restriction level is changed to the preprogrammed level of Toll Restriction
button.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Toll Restriction (TRS) button.
2.1.4
External Background Music (BGM)
The manager extension can broadcast background music in the office through external
speakers.
To start/stop the background music
PT/SLT/PS
1
3
5
1
0
Off-hook.
102 User Manual
Enter
35.
Enter 1.
Start
OR
Stop
Enter 1 to start
or 0 to stop.
C.Tone
On-hook.
2.1 Control Features
2.1.5
Outgoing Messages (OGM)
The manager extension can record three kinds of greeting messages (OGM) as follows:
1. DISA message: Used to greet and guide callers so that they
access extension group or outside party without operator
assistance.
2. Incoming Call Distribution Group message: Used to greet and
guide callers to an incoming call distribution group.
3. Timed Reminder message: Used for a wake-up call message
when the extension answers the Timed Reminder.
All messages have their own extension numbers. You can select the desired message.
You have two methods for recording a message. One is recorded using the handset, and
the other is recorded from an external BGM (MOH) port.
To record
PT
3
Off-hook.
Enter
1
OGM floating
extension no.
Enter 1.
Enter OGM floating
extension number.
6
36.
Progress
Tone &
C.Tone
Record
message.
The message
is played back.
C.Tone
On-hook.
Press STORE.
When the time limit passes,
it stops automatically.
To play back
PT
3
Off-hook.
Enter
2
OGM floating
extension no.
Enter 2.
Enter OGM floating
extension number.
6
36.
C.Tone
The message
is played back.
On-hook.
User Manual 103
2.1 Control Features
To record from an external BGM (MOH) port
PT
3
Off-hook.
Enter
6
3
36.
Enter 31.
You hear
the message.
C.Tone
OGM floating
extension no.
1
Enter OGM floating
extension number.
Progress
Tone &
C.Tone
The message
is recorded.
Press CONF.
C.Tone
Press STORE.
When the time limit
passes, it stops
automatically.
The message
is played back.
On-hook.
To clear the message
PT
3
Off-hook.
•
Enter
6
36.
0
OGM floating
extension no.
Enter 0.
Enter OGM floating
extension number.
Progress
Tone &
C.Tone
Record voice messages only; avoid the recording of music.
104 User Manual
On-hook.
Section
3
Customizing Your Phone & System
This chapter shows you how to customize your
individual telephone or PBX according to your
needs. Find the desired setting and program as
necessary.
User Manual 105
3.1 Personal Programming
3.1
Personal Programming
3.1.1
Personal Programming
You can customize your telephone features. For example, you can change the initial
settings or button features according to your needs.
— Extension PIN (Personal Identification Number)
•
If you change your desk and extension, refer to "1.10.1 Walking Extension".
Extension PIN (Personal Identification Number)
You can assign a password to each extension.
The following features require an extension PIN.
1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal directory and call log
(Directory and Call Log Lock)
3. Using the same settings as your extension at other extensions (Walking
Extension)
4. Remote Control Operation (Walking COS)
5. Extension Lock Clear
To set
PT/SLT/PS
Off-hook.
PIN: Personal Identification Number
7
9
Enter
799.
1
9
Enter 1.
#
same
extension PIN
#
Enter #.
Enter same extension
PIN (max. 10 digits).
Enter #.
106 User Manual
extension PIN
Enter extension
PIN (max. 10 digits).
C.Tone
On-hook.
3.1 Personal Programming
To cancel
PT/SLT/PS
Off-hook.
PIN: Personal Identification Number
7
9
Enter
799.
9
0
stored
extension PIN
Enter 0.
Enter stored
extension PIN.
C.Tone
On-hook.
•
•
•
•
3.1.2
WARNING
When a third party discovers the password (extension PIN) of the PBX,
there will be a risk that they will make fraudulent phone calls using the
telephone line, and the cost will be charged to your own account. In order
to avoid this problem, we strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
Valid numbers for an extension PIN are "0" through "9".
If the wrong extension PIN is entered for a preprogrammed number of times,
the PIN is locked.
If you forget your extension PIN or your extension PIN is locked, your manager
can clear the extension PIN and extension PIN lock.
Settings on the Programming Mode
You can program features using the programming mode.
— Setting Features
— Clearing Features
•
•
•
To exit at any time, lift the handset.
To enter the programming mode when using a PS, refer to "Operating
Instructions" for PS.
The following items with "*" (asterisk) are not available for a PS.
Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in
the boxes below to indicate your customized setting.
User Manual 107
3.1 Personal Programming
To program
To enter the programming mode
OR
programming
input
Press PROGRAM
or PAUSE.
Follow
programming
input.
Item
To exit
selection &
parameter
Press STORE.
OR
Follow Selection Press STORE. Press PROGRAM
or PAUSE.
& Parameter.
Programming
Input
Selection & Parameter
PT: The display shows the PBX number, slot
number and port number.
<example>
Your extension
information
0
EXT1050:10308
PBX no.
Port no.
Slot no.
0
PS: The display shows the PS number.
<example>
EXT3001:99001
PS no.
Which display
language do you
prefer?
(Display Language
Selection)
Would you like the call
duration to be shown
automatically on the
display when
answering an outside
call?
(Display Switching
Mode)
108 User Manual
0
0
2
1
English
2
2nd Language
3
3rd Language
4
4th Language
5
5th Language
0
No—Manual (The display
keeps showing all of the
outside caller’s information
unless you change it to the
call duration manually.)
1
Yes—Automatic (The
first line of the display will
change to the call duration
automatically when you
answer an outside call.)
3
3.1 Personal Programming
Item
Would you like to dial a
preset number simply
by going off-hook?
Which do you prefer to
seize when you go offhook to make calls?
(Preferred Line
Assignment—
Outgoing)
Programming
Input
1
1
1
2
1
9
Selection & Parameter
desired no. (max. 32 digits)
0
Do not use
1
Use
0
No line
1
An idle CO line
2 +
CO button no.**
(01-12)
or
A CO/G-DN button
(CO)
3
or
0
Which line do you
prefer to answer when
you go off-hook?
(Preferred Line
Assignment—
Incoming)
1
2
0
2 +
CO button no.**
(01-12)
or
Intercom
No line
The longest ringing line
(when multiple calls arrive)
A assigned outside
button
(CO)
How do you prefer to
receive an intercom
call?
(Alternate Receiving—
Ring/Voice)*
2
0
Ringing (Tone Call)
1
Directly—The party’s
voice is heard without
ringing.
2
Ring only—Prohibiting
the caller switching to the
voice mode.
1
User Manual 109
3.1 Personal Programming
Item
Do you prefer to
answer a call without
going off-hook
regardless of the
AUTO ANS button
status?
(Forced Answerback
Selection)*
Which service do you
prefer when a calling
party is recording a
message in your
mailbox?
(Live Call Screening
Mode Set)*
Programming
Input
2
2
Would you like to keep
recording after
answering the call in
the LCS mode?
(LCS Mode Set [After
Answering])
2
Do you prefer to
receive call waiting for
outside calls?
3
Do you prefer to
receive call waiting for
intercom calls?
3
Which type of call
waiting tone do you
prefer?
(Call Waiting Tone
Type Selection)
Would you like to show
a message on the
caller’s telephone
display?
(Absent Message)
110 User Manual
3
4
Selection & Parameter
0
No—Disable
1
Yes—Enable
3
0
You can monitor the
message through the
telephone speaker. (Handsfree mode)
1
Only an alarm tone is
heard. (Private mode)
0
No—Stop recording
1
Yes—Keep recording
0
No (No tone)
1
Yes (Tone)
0
No (No tone)
1
Yes (Tone)
0
Tone 1
1
Tone 2
0
No—Off
5
6
0
1
2
0
message no. (1-8)
9
Yes—Shows the selected
message.
Yes—Shows your
personal message.
3.1 Personal Programming
Item
Programming
Input
Creating your personal
message.
(Personal Absent
Message)
4
5
Selection & Parameter
message (max. 16 characters)
1
0
0
Off
1
Do Not Disturb (DND)
+ desired
no.
(max. 32 digits)
All—Forward all calls
/
2
(for both calls)
Where are your
incoming calls
forwarded or refused?
(Call Forwarding
[FWD]/Do Not Disturb
[DND])
5
1
(for outside
calls)
5
2
(for intercom
calls)
3
+ desired
no.
(max. 32 digits)
Busy—Forwarded when
your extension is busy.
4 + desired no.
No Answer—Forwarded
(max. 32 digits) when you do not answer.
Busy/No Answer—
+ desired no. Forwarded when you do not
(max. 32 digits) answer or when your
extension is busy.
5
To set the timer for "No
Answer" and "Busy/No
Answer".
(FWD N/A Timer)
5
3
Should you prohibit
other people from
picking up your calls?
(Call Pickup Deny)
6
0
Do you prohibit other
people from joining
your conversation?
(Executive Busy
Override Deny)
6
Would you like to
prohibit paging
announcements?
(Paging Deny)*
6
(0-120) seconds
(Default: 15 seconds)
0
No—Allow
1
Yes—Deny
0
No—Allow
1
Yes—Deny
0
No—Allow
1
Yes—Deny
2
3
User Manual 111
3.1 Personal Programming
Item
Do you prefer to hear
the key pad tone?
(Key Pad Tone Set)*
Do you want back
ground music through
your telephone
speaker while onhook?
(Background Music
[BGM])*
Would you like to set
your extension PIN or
change a stored
extension PIN to new
one?
(Extension PIN
[Personal Identification
Number])
To prevent other
people from using your
telephone.
(Extension Lock)
Programming
Input
6
6
Selection & Parameter
0
No—Off
1
Yes—On
0
No—Off
4
5
1
1
Yes—On
extension PIN
(max. 10 digits) +
To set an extension PIN
STORE + same
extension PIN
9
0
stored extension
PIN +
new extension PIN To change a stored
(max. 10 digits) + extension PIN to new one
STORE + same
extension PIN
extension PIN
(max. 10 digits) +
To unlock
0
9
1
extension PIN
(max. 10 digits) +
To lock
1
To prevent other
people from seeing
your personal directory
and call log.
(Directory and Call Log
Lock)*
112 User Manual
extension PIN
(max. 10 digits) +
To unlock
0
9
2
extension PIN
(max. 10 digits) +
1
To lock
3.1 Personal Programming
Item
Do you prefer to set the
One-touch dialing
only?
(One-touch Dialing
Assignment Mode
Selection)
•
•
•
Programming
Input
Selection & Parameter
0
No—Normal (Any
Flexible CO buttons can be
modified.)
1
Yes—Only One-touch
dialing buttons can be
modified. However, to modify
them, there is no need to
enter "2" before the number.
#
WARNING
When a third party discovers the password (extension PIN) of the PBX,
there will be a risk that they will make fraudulent phone calls using the
telephone line, and the cost will be charged to your own account. In order
to avoid this problem, we strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
After the program number is entered, the program title is displayed.
The programming screen can be changed with the Navigator key (Up or Down).
You can select the parameter with the Navigator Key (Up or Down) instead of
entering a number.
To store the names and numbers in personal speed dialing
personal speed
dialing no. (location no.)
OR
Press PROGRAM
or PAUSE.
Press STORE.
Enter personal speed dialing
number (location number)
(2 digits).
phone no.
Enter phone number
(max. 32 digits).
OR
name
Press STORE.
Enter name *
(max. 20 characters).
Press STORE.
Press PROGRAM
or PAUSE.
User Manual 113
3.1 Personal Programming
•
* To enter characters, refer to "Entering Characters".
To edit the names and numbers of personal speed dialing
personal speed
dialing no. (location no.)
OR
Press STORE.
Press PROGRAM
or PAUSE.
Enter personal speed dialing number
(location number) (2 digits).
To erase a number or character
Press Left or Right
to select a desired part.
Press TRANSFER.
Press STORE.
To insert a number or character
number/character
Press Left or Right
to select a desired part.
Enter a number or
character.
It will be inserted in front
of the selected part.
Clearing Features
You can reset the settings of the following features on your extension to the default
settings with one operation.
Features
Default Setting
Display Switching Mode
Automatic
Hot Line
Off
Preferred Line Assignment—Outgoing
Intercom
Preferred Line Assignment—Incoming
The longest ringing line
Alternate Receiving—Ring/Voice
Ringing (Tone Call)
Forced Answerback Selection
Disable
114 User Manual
3.1 Personal Programming
Features
Default Setting
Live Call Screening Mode Set
Hands-free mode
LCS Mode Set [After Answering]
Stop recording
Call Waiting—Intercom Calls/Outside Calls
Enable (Tone)
Call Waiting Tone Type Selection
Tone 1
Absent Message
Off
Personal Absent Message
Cleared
Call Forwarding [FWD]/Do Not Disturb [DND]—
Intercom Calls/Outside Calls
Off
FWD N/A Timer
15 seconds
Call Pickup Deny
Allow
Executive Busy Override Deny
Allow
Paging Deny
Allow
Key Pad Tone Set
On
Background Music [BGM]
Off
Data Line Security
Off
Log-in/Log-out
Log-in
Message Waiting
Off
Timed Reminder
Cleared
To set
OR
OR
Press PROGRAM
or PAUSE.
•
Enter ##.
Press STORE.
Press STORE.
Press PROGRAM
or PAUSE.
If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared
by this feature, please ask your dealer.
User Manual 115
3.1 Personal Programming
3.1.3
Customizing the Buttons
You can change the flexible CO buttons/DSS buttons, and programmable feature (PF)
buttons on PTs, DSS Consoles, Add-on Key Modules, and PSs to the following function
buttons. For example, if your telephone has more CO buttons than available CO lines,
you may change unused CO buttons to one touch buttons.
•
To enter the programming mode when using a PS, refer to "Operating
Instructions" for PS.
To program
To enter the program mode
To exit
To continue
OR
Press PROGRAM
or PAUSE.
Buttons
(CO, DSS, PF)
programming
input
Press CO,
DSS or PF.
Follow
programming
input.
OR
Press STORE.
Programmable
Button
CO DSS
Press PROGRAM
or PAUSE.
Programming Input
PF
Loop-CO (L-CO)
Group-CO (G-CO)
#
+ CO line group no. (2 digits)
Single-CO (S-CO)
0
+ CO line no. (3 digits)
Direct Station Selection
(DSS)
1
+ Extension no.
One-touch Dialing*1
2 *²
Group Directory Number
(G-DN)
Message
Message for another
extension
Call Forwarding (FWD)/Do
Not Disturb (DND)—Both
calls
116 User Manual
+ Desired no. (max. 32 digits)
3
0 + Incoming call distribution
group extension no.
4
0
4
0 + Extension no./Incoming call
distribution group extension no.
4
1
3.1 Personal Programming
Buttons
Programmable
Button
CO DSS
Programming Input
PF
FWD/DND—Outside calls
4
2
FWD/DND—Intercom calls
4
3
Group FWD—Both calls
4
4 + Incoming call distribution
group extension no.
Group FWD—Outside calls
4
5 + Incoming call distribution
group extension no.
Group FWD—Intercom
calls
4
6 + Incoming call distribution
group extension no.
Account
4
8
Conference
4
9
Terminate
5
0
External Feature Access
(EFA)
5
1
Call Park
5
3
Call Park (Automatic Park
Zone)
5
3
Call Log*3
5
4
Call Log for ICD Group*3
Log-in/Log-out
Log-in/Log-out of a
specified group
Log-in/Log-out for all
groups
Hurry-up
+ Parking zone no. (2 digits)
5
4 + Incoming call distribution
group extension no.
5
5
5
5 + Incoming call distribution
group extension no.
5
5
5
6 + Incoming call distribution
group extension no.
Wrap-up
5
7
System Alarm*3
5
8
User Manual 117
3.1 Personal Programming
Buttons
Programmable
Button
CO DSS
Time Service (Day/Night/
Lunch/Break)
Programming Input
PF
5
9
+ 0/1/2/3*4 (+
#
+ Tenant
no.)
Answer*3
6
0
Release*3
6
1
6
2
+ Toll Restriction (TRS) Level
6
8
(+ Tenant no.)
9
0
+ Voice mail floating extension
1
+ Voice mail floating extension
Toll Restriction (TRS)
Time Service Switching
Mode (Automatic/Manual)
Two-way Record*5
Two-way Transfer*5
One-touch Two-way
Transfer*5
Live Call Screening
(LCS)*5
Voice Mail Transfer*5
118 User Manual
(1-7)
no.
9
no.
9
1 + Voice mail floating extension
no. + # + Extension no./Incoming call
distribution group extension no.
9
2
9
4
no.
+ Voice mail floating extension
3.1 Personal Programming
•
*1 " ," "#," FLASH/RECALL, PAUSE, SECRET (INTERCOM) and T (Transfer)
can also be stored.
If you do not want to display the stored number when making a call, press the
SECRET (INTERCOM) button before and after the numbers you wish to
conceal.
If you store an outside party’s number, you should first store a line access
number.
If you need to enter an account code, you can enter the specified account code
before the line access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
•
•
•
•
•
•
#
9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
*2 For a PF button, "2" is not required to enter before the desired number.
*3 This button is not available for a PS.
*4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/
Night
*5 This button is used for the integrated voice mail features.
To exit at any time, lift the handset.
You can select the parameter with the Navigator key (Up or Down) instead of
entering a number.
To clear the button
To continue
OR
(CO, DSS, PF)
Press PROGRAM
or PAUSE.
Press CO,
DSS or PF.
2
Enter 2.
OR
Press STORE.
Press PROGRAM
or PAUSE.
User Manual 119
3.2 Manager Programming
3.2
Manager Programming
3.2.1
Programming Information
The manager can program the following item.
• Other Extensions Control
Available Extension
The extension assigned as a manager
Required Telephone
A Panasonic Proprietary Telephone with display
(e.g., KX-T7735)
Manager Password
To enter programming mode, the manager password (max. 10 digits) is required.
(Default: 1234)
Conditions
The programming extension must be idle, on-hook and holding no calls.
120 User Manual
3.2 Manager Programming
3.2.2
Manager Programming
Changing the Settings and Extension Control
To enter the program mode
To program
To exit
To continue
1
OR
Press PROGRAM
or PAUSE.
Enter
1.
manager
password
OR
programming
input
Follow
programming
input.
Enter manager
password.
Item
Press
HOLD.
Press PROGRAM
or PAUSE.
Programming Input
Changing the manager password.
0
0
+
+ Password (max. 10 digits) +
Locking/unlocking other extensions.
(Remote Extension Lock)
9
0
+
+ Extension no. +
0
1
(to lock)/
(to unlock) +
Clearing the PIN and PIN lock for
extensions.
9
1
+
+ Extension no. +
Clearing the PIN and PIN lock for
verified codes.
9
2
+
+ Verified code +
9
3
+
+ Verified code + PIN (max. 10
Setting the verified code PIN.
digits) +
•
WARNING
When a third party discovers the password (verified code PIN) of the PBX,
there will be a risk that they will make fraudulent phone calls using the
telephone line, and the cost will be charged to your own account. In order
to avoid this problem, we strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
User Manual 121
3.3 System Programming
3.3
System Programming
3.3.1
Programming Information
You can customize your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Program number)
• The date and time [000]
• System speed dialing numbers and names [001]/[002]
• Extension number and name [003]/[004]
Available Extension
The extension allowed through COS programming
Required Telephone
A Panasonic Proprietary Telephone with display
(e.g., KX-T7735)
System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default:
1234)
Conditions
The programming extension must be idle, on-hook and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a
useful record of the programming for future reference. Your dealer also has programming
records which contain all of the system programming. You may ask for photo copies of
these tables to be aware of the facilities and features available.
122 User Manual
3.3 System Programming
Icon Descriptions
Fixed Buttons
Function
PREVIOUS (PREV)
SP-PHONE
NEXT
SELECT
PROGRAM
STORE
END
CLEAR
FLASH/RECALL
FLASH
SECRET
User Manual 123
3.3 System Programming
Procedure
The basic steps are shown below.
1. Entering the programming mode
system password
OR
Press PROGRAM
or PAUSE.
Enter
.
Enter system password.
2. Programming
You can enter each program number (3 digits).
•
To exit the programming mode at any time, lift the handset.
3. Exiting the mode
OR
Press PROGRAM
or PAUSE.
•
To exit the programming mode at any time, lift the handset.
124 User Manual
3.3 System Programming
3.3.2
System Programming
Date & Time [000]
The proprietary telephones display the current date and time while on-hook.
0
0
date
year
0
Enter 000.
Press STORE.
Press STORE.
Enter year
(00-99).
Press NEXT.
Press SELECT
for month.
Press Right.
Enter date
(01-31).
hour
minute
AM/PM
Enter hour
(01-12).
Enter minute
(00-59).
Select
AM or PM.
To end
Press STORE. Press END.
•
•
•
•
•
After changing the desired values, you can press the STORE button. You do
not have to perform the rest of the steps.
The clock starts immediately after the STORE button is pressed.
You cannot leave a value empty.
You can clear the entry by pressing the CLEAR button.
To confirm your entry after storing data:
— The STORE button light: Lights red.
— Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.
User Manual 125
3.3 System Programming
System Speed Dialing Number [001]
You can store the phone numbers of frequently dialed numbers.
0
0
system speed dialing
no. (location no.)
1
Enter 001.
Press STORE.
Enter system speed
dialing number (location
number) (3 digits).
To end
phone no.
Enter phone
Press STORE.
number (max.
32 digits).
To continue
Press END.
OR
Press NEXT.
Press PREV.
•
If the desired number is more than 32 digits, divide the number and store it into
a speed dialing number.
•
" ", "#", FLASH/RECALL, PAUSE, and SECRET (INTERCOM) can also be
stored.
If you do not want to display the stored number when making a call, press the
SECRET (INTERCOM) button before and after the numbers you wish to
conceal.
If you store an outside party’s number, you should first store a line access
number.
If you need to enter an account code, you can enter the specified account code
before the line access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
126 User Manual
#
9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
3.3 System Programming
System Speed Dialing Name [002]
You can store the name associated with the speed dialing number. These names are
displayed when making calls using the display operation. To enter characters, refer to
"Entering Characters".
To end
0
0
2
Enter 002.
Press STORE.
system speed dialing
no. (location no.)
name
Enter system speed
dialing number (location
number) (3 digits).
Enter name
(max. 20
characters).
Press STORE.
Press END.
To continue
OR
Press NEXT. Press PREV.
Extension Number [003]
You can assign an extension number to each extension.
To end
0
0
3
Enter 003.
Press STORE.
extension no.
new
extension no.
Enter extension
number.
Enter new
extension number.
Press STORE.
Press END.
To continue
OR
Press NEXT.
•
•
Press PREV.
The leading number(s) should be the same as the number(s) assigned for
Flexible Numbering. Consult your dealer.
A duplicate entry is invalid.
User Manual 127
3.3 System Programming
Extension Name [004]
You can store the name of an extension user. This is useful if you want to know who is
calling, or who you are calling when making an intercom call using the directory.
To enter characters, refer to "Entering Characters".
To end
0
0
4
Enter 004.
Press STORE.
extension no.
name
Enter extension
number.
Enter name
(max. 20
characters).
Press STORE.
To continue
OR
Press NEXT.
128 User Manual
Press PREV.
Press END.
Section
4
Appendix
This chapter provides the Troubleshooting,
Feature Number Table, Tone List and Quick
Reference Guide. Check the Troubleshooting
section before consulting your dealer.
User Manual 129
4.1 Troubleshooting
4.1
Troubleshooting
4.1.1
Troubleshooting
Troubleshooting
Problem
Remedy
The telephone does not work
properly.
•
I cannot use the telephone.
•
The telephone is locked.
1.5.3
Unlock your telephone. (
Extension Lock, 2.1.1 Extension Control)
Some features do not work.
•
System management may restrict
certain features.
Consult your manager.
The feature numbers have changed.
Confirm the revised number and try
again.
•
Consult your dealer.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
•
The Intercom line was not seized. The
seized line, when going off-hook, was
3.1.2
changed by personal setting. (
Settings on the Programming Mode)
In the manual, going off-hook means
an Intercom line is seized.
If the setting has been changed, press the
INTERCOM button after going off-hook
and follow the instructions.
The telephone does not work using
the personal settings or with other
settings. (One-touch dialing,
forwarding destination, etc.)
•
The extension line has been changed.
The previous telephone's settings have
not been cleared.
Clear the settings and then program
1.7.9
your desired settings again. (
Extension Feature Clear, 3.1.1 Personal
Programming, 3.1.3 Customizing the
Buttons)
130 User Manual
4.1 Troubleshooting
Problem
Remedy
My proprietary telephone does not
have a feature button.
•
Some models do not have the feature
button.
Change a flexible button to the desired
3.1.3 Customizing the
button. (
Buttons)
Enter the specified feature number
instead of the feature button. (
1.1.1
Before Operating the Telephones)
A reorder tone is audible or
"Restricted" is displayed.
•
The telephone is locked.
Unlock your telephone. (
1.5.3
Extension Lock, 2.1.1 Extension Control)
Toll restriction is activated.
Consult your manager or dealer.
•
•
An account code is required. (
1.2.6
Calling without Restrictions, Account
Code Entry in 1.2.1 Basic Calling)
I cannot make an outside call using
the One-touch Dialing button or
speed dialing.
•
A line access number was not stored.
A line access number is required for
outside calls. (
1.2.1 Basic Calling,
3.1.3 Customizing the Buttons)
I cannot remember the feature
numbers.
•
Ask your dealer to change the feature
numbers for easier use.
While talking to an outside party,
the line is disconnected.
•
The time limit has run out. (
1.4.1
Call Transfer, 1.4.5 Multiple Party
Conversation)
Consult your dealer to extend the time,
if necessary.
Redialing does not function.
•
The stored number was more than 32
digits or an extension number. (
1.2.3 Redial)
The personal computer and fax
machine communication failed.
•
An indication tone may have
interrupted communication. (
Data Line Security)
I cannot send a call waiting tone to
the dialed extension.
•
•
1.7.6
The other party has not set the Call
Waiting feature.
(
Call Waiting, 1.4.4 Call Waiting, 1.7.3
Call Waiting)
The other party has set Data Line
Security.
(
1.7.6 Data Line Security)
User Manual 131
4.1 Troubleshooting
Problem
Remedy
I forgot the password.
•
Ask the manager to assist you.
(
2.1.1 Extension Control)
The background music started
suddenly.
•
Turn off the music.
1.7.5 Background Music (BGM),
(
2.1.4 External Background Music (BGM))
I do not want to display a number
which is stored in memory.
•
Conceal the number.
Storing Names and Numbers, 3.1.3
(
Customizing the Buttons)
I want to confirm my extension
number.
•
(
Your Extension Number in 1.1.1
Before Operating the Telephones)
The date and time are not correct.
•
Set the date and time by system
Date & Time [000] in
programming. (
3.3.2 System Programming)
The display is not shown well.
•
Change the Display contrast level.
3.1.2 Settings on the Programming
(
Mode)
The MESSAGE button light lit.
•
Another extension left you a message
waiting indication while you were on
the phone or away from your desk.
132 User Manual
4.2 Feature Number Table
4.2
Feature Number Table
4.2.1
Feature Number Table
Numbers listed below are the default settings. There are flexible feature numbers and
fixed feature numbers. If you change the flexible feature numbers, fill in your assigned
numbers (new) in the list for future reference.
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.2.1 Basic Calling
0
Operator Call
(
)
9
Automatic Line Access
(
8
CO Line Group Access
(
Account Code Entry
outside phone no.
)
CO line group no. (2 digits) + outside
) phone no.
account code + # + outside phone no.
49
(
)
1.2.2 Easy Dialing
Personal Speed Dialing
– To store
(
personal speed dialing no. (2 digits) +
) outside phone no. + #
(
+ personal speed dialing no. (2
) digits)
(
)
30
– To dial
System Speed Dialing
– To dial
system speed dialing no. (3 digits)
Hot Line
– To store
740
(
) 2 + phone no. + #
– To set
1
– To cancel
0
1.2.3 Redial
#
Last Number Redial
(
)
User Manual 133
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.2.4 When the Dialed Line is Busy or
There is No Answer
Automatic Callback Busy Cancel
46
(
Message Waiting
For a caller
)
70
(
)
– To leave/cancel
1/0 + extension no.
For a called extension
– To call back
2
– To clear
0 + your extension no.
1.2.6 Calling without Restrictions
Remote COS Access
47
(
To call (Verified Code Entry)
extension no. + extension PIN + phone
) no.
+ verified code + verified code PIN +
phone no.
1.2.7 Direct Inward System Access
(DISA)
Calling through DISA
– To an extension
(In All Security Mode only)
your extension no./( + verified code)
+ extension PIN/verified code PIN +
extension no.
– To an outside party
(In Trunk Security Mode/All Security
Mode only)
your extension no./( + verified code)
+ extension PIN/verified code PIN +
outside phone no.
1.2.8 Remote Setting
your extension no. + extension PIN +
feature no.
– From another extension
– Through DISA
134 User Manual
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.3.3 Call Pickup
Call Pickup
– Group
– Directed
)
extension no.
41
(
Call Pickup Deny
– To deny
group no. (2 digits)
40
(
)
720
(
) 1
– To allow
0
1.3.4 Trunk Answer From Any Station
(TAFAS)
– Calls through an external speaker
1
42
(
)
1.4.2 Call Hold
Call Hold/Call Hold Retrieve
50
(
)
Call Hold Retrieve
– Specified with a held line number
– Specified with a holding extension
number
)
extension no. which has a held call
51
(
Call Park
– To set
CO line no. which is held (3 digits)
53
(
)
52
(
)
– To retrieve
parking zone no. (2 digits)/
stored parking zone no. (2 digits)
1.4.4 Call Waiting
Answering Call Waiting in the PBX
50
(
Answering Call Waiting from the
Telephone Company
)
60
(
)
User Manual 135
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.5.1 Call Forwarding
Call Forwarding (FWD)/
1.7.2 Do Not Disturb (DND)
– Both Calls
0 (Cancel)/
710
(
– Outside Calls
)
1 (Do Not Disturb [DND])/
711
(
– Intercom Calls
)
712
(
2 (All calls) + phone no. + #/
) 3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension
no.
–To set the timer for "No Answer" and
"Busy/No Answer"
(
00-99 (second)
713
)
Call Forwarding (FWD) for your Incoming
Call Distribution Group
– Both Calls
714
(
– Outside Calls
715
(
– Intercom Calls
)
716
(
1.5.2 Absent Message
– To set
1 (Set) + ICD Group extension no. +
) phone no. + #/0 (Cancel) + ICD Group
extension no.
)
750
(
) 1-9 (+ parameter) + #
– To cancel
0
1.5.3 Extension Lock
– To lock
77
(
) 1
– To unlock
0 + extension PIN
1.6.1 Paging
Group Paging
136 User Manual
paging group no. (2 digits)
33
(
)
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.6.2 Answering/Denying a Paging
Announcement
– To answer
43
(
– To deny
– To allow
721
(
1.7.1 Timed Reminder
– To set
)
1
) 0
760
(
) 12H: 1 + time (hour/minute) + 0 (AM)/1
(PM) + 0 (once)/1 (daily)
24H: 1 + time (hour/minute) + 0 (once)/
1 (daily)
– To cancel
0
1.7.3 Call Waiting
– For intercom calls
(No tone/Tone)
(
– For outside calls
(No tone/Tone)
(
)
0 (No tone)/1 (Tone)
732
1.7.4 Executive Busy Override Deny
– To prevent
0 (No tone)/1 (Tone)
731
)
733
(
) 1
– To allow
0
1.7.5 Background Music (BGM)
– To set
751
(
)
– To cancel
0
1.7.6 Data Line Security
– To set
730
(
) 1
– To cancel
0
1.7.8 Wireless XDP Parallel Mode
– To set
1
48
(
) 1 + paired wired extension no.
– To cancel
0
1.7.9 Extension Feature Clear
790
(
)
User Manual 137
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.8.1 Log-in/Log-out, Wrap-up
Log-in
Log-out
736
(
To enter/leave the Not Ready mode
1 + ICD Group extension no./
)
1 (Not Ready)/0 (Ready)
735
(
0 + ICD Group extension no./
)
1.9.1 Doorphone/Door Opener
Doorphone Call
doorphone no. (2 digits)
31
(
Door Open
)
doorphone no. (2 digits)
55
(
)
1.9.2 Host PBX
External Feature Access (EFA)
service code
60
(
)
1.9.3 Voice Processing System
Call Forwarding to Voice Mail (Voice Mail
Integration)
– Both Calls
0 (Cancel)/
710
(
)
711
– Outside Calls
(
– Intercom Calls
) 2 (All Calls)/
712
(
3 (Busy)/
) 4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no. + #
1.10.1 Walking Extension
727
(
your previous extension no. +
) extension PIN
2.1.1 Extension Control
*1 Remote Extension Lock
– To unlock
– To lock
)
*1 2.1.2 Time Service Mode Control
138 User Manual
extension no.
783
(
– Day/Night/Lunch/Break
extension no.
782
(
)
780
(
)
0/1/2/3
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
*1 2.1.4 External Background Music
(BGM)
Additional digits
35
(
)
– To play
11
– To stop
10
*1 2.1.5 Outgoing Messages (OGM)
– To record
36
(
)
– To play back
1 + OGM floating extension no.
2 + OGM floating extension no.
– To record from an external BGM
(MOH) port
31 + OGM floating extension no.
– To clear
0 + OGM floating extension no.
3.1.1 Personal Programming
Extension PIN (Personal Identification
Number)
799
(
)
– To set
1 + extension PIN + # + same
extension PIN + #
– To cancel
0 + stored extension PIN
*1 : Manager only
Feature (While busy, DND or call tone is heard)
Default
1.2.4 When the Dialed Line is Busy or There is No Answer
Call Waiting
1
DND Override
Executive Busy Override
3
Message Waiting
– To leave
4
Call Monitor
5
Automatic Callback Busy
6
1.2.5 Alternate Calling—Ring/Voice
User Manual 139
4.2 Feature Number Table
Feature (While dialing or talking)
Fixed
Number
1.4.5 Multiple Party Conversation
Conference
3
1.9.1 Doorphone/Door Opener
From any extension while talking to the doorphone
140 User Manual
5
4.3 Tone
4.3
Tone
4.3.1
Tone
While on-hook
Ring Tones
The following tones are
programmable allowing
recognition of call type
(Outside, Intercom or
Doorphone).
Tone 1
1s
Tone 2
Tone 3
Tone 4
When going off-hook
Dial Tones
Tone 1
Normal
1s
User Manual 141
4.3 Tone
Tone 2
Any one of the following
features is set:
• Absent Message
• Background Music
• Call Forwarding
• Call Pickup Deny
• Call Waiting
• Do Not Disturb
• Extension Lock
• Executive Busy
Override Deny
• Hot Line
• Timed Reminder
Tone 3
• After pressing
TRANSFER or
Recall/hookswitch
to hold a call
temporarily (e.g.,
Call Splitting)
• While a called PS
is being searched
• When Account
Code Entry is
performed
• When answering a
Timed Reminder
call with no
message
Tone 4
Message waiting indication
was received.
1s
When you make calls
Busy Tone
Reorder Tone
The CO line you tried to
seize is not assigned or
denied.
142 User Manual
1s
4.3 Tone
Ringback Tone 1
Normal ringback tone
Ringback Tone 2
Special ringback tone for
DISA call
1s
Do Not Disturb (DND)
Tone
The dialed extension is
refusing incoming calls.
While off-hook
Indication Tones
Tone 1
Call waiting tone
15 s
Tone 2
A call is on hold longer
than the specified time.
When talking to an outside party
Warning Tone
This tone is sent 15, 10
and 5 seconds before the
specified time for
disconnection.
1s
When setting the features or programming
Confirmation Tones
Tone 1
The feature setting was set
successfully.
1s
Tone 2
Before receiving a page
through an external
speaker
User Manual 143
4.3 Tone
Tone 3
Before the following
features activate:
• Retrieving a held
call
• Picking up another
call
• Paging/Answering
a paging
announcement
• Answering the call
through a speaker
Tone 4
Establishing or leaving a
conference
Tone 5
A call has been put on hold.
144 User Manual
1s
(CO)
+ Phone no.
* + Extn. no.
* You can change the flexible numbers to other numbers for easier use. If
you want to change the numbers, consult your dealer.
Frequently used features at your extension
Frequently used features at your extension
+ the corresponding button
+ Phone no.
+ the corresponding button
Answering a call waiting:
Transferring:
+
* You can change the flexible numbers to other numbers for easier use. If
you want to change the numbers, consult your dealer.
+ the corresponding button
+ Phone no.
Answering a call waiting:
Transferring:
Retrieving:
During a conversation
41 * + Extn. no.
* + Group no.
Quick Reference Guide
+ the corresponding button
Holding:
40
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
6 *
When a line is busy
Reserving a busy line:
Redial:
+ System speed dialing no.
+ Personal speed dialing no.
System speed dialing:
+
4.4.1
Retrieving:
+ Phone no.
Quick Reference Guide
+
During a conversation
* + Group no.
41
(CO)
Personal speed dialing:
Outside party:
4.4
Holding:
40
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
6 *
When a line is busy
Reserving a busy line:
Redial:
+ System speed dialing no.
+ Personal speed dialing no.
System speed dialing:
+
Personal speed dialing:
Outside party:
0 *
Operator:
0 *
Operator:
To make calls
Intercom: Extn. no.
To make calls
Intercom: Extn. no.
Quick Reference Guide for Proprietary Telephone
Quick Reference Guide for Proprietary Telephone
4.4 Quick Reference Guide
Please make a photocopy of the following cards and distribute them to proprietary
telephone or single line telephone users.
User Manual 145
0 *
+ Phone no.
146 User Manual
6 *
41 *
+ Phone no.
+
Frequently used features at your extension
* You can change the flexible numbers to other numbers for easier use. If you
want to change the numbers, consult your dealer.
Answering a call waiting:
Transferring:
+
50 *
50 *
+
+
50 *
+ Extn. no.
During a conversation
+ Group no.
Retrieving:
Holding:
40 *
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
Reserving a busy line:
When a line is busy
6 *
41 *
+
+
50 *
50 *
+ Phone no.
+
+
Frequently used features at your extension
* You can change the flexible numbers to other numbers for easier use. If you
want to change the numbers, consult your dealer.
50 *
+ Extn. no.
During a conversation
+ Group no.
Answering a call waiting:
Transferring:
Retrieving:
Holding:
40 *
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
Reserving a busy line:
When a line is busy
Redial: # *
9 *
Redial: # *
Outside party:
Personal speed dialing:
* +
+ Personal speed dialing no.
System speed dialing:
* + System speed dialing no.
+ Phone no.
Personal speed dialing:
* +
+ Personal speed dialing no.
System speed dialing:
* + System speed dialing no.
9 *
Operator:
Outside party:
0 *
Operator:
To make calls
Intercom: Extn. no.
To make calls
Intercom: Extn. no.
Quick Reference Guide for Single Line Telephone
Quick Reference Guide for Single Line Telephone
4.4 Quick Reference Guide
Index
User Manual
147
Index
A
Absence Settings 63
Absent Message 67, 110, 136
Account 17, 117
Account Code Entry 24, 133
Alternate Calling—Ring/Voice 34, 139
Alternate Receiving—Ring/Voice 109
Answer 18, 43, 118
Answer/Release Button 43
Answering Call Waiting from the Telephone Company
56
Answering Call Waiting in the PBX 53
Answering Calls 40
Answering/Denying a Paging Announcement
Appendix 129
AUTO ANS (Auto Answer)/MUTE 15
AUTO DIAL/STORE 15
Automatic Call Hold 49
Automatic Callback Busy 28, 139
Automatic Callback Busy Cancel 29, 134
Automatic Line Access 22, 133
Available Extension 120, 122
71
B
Background Music (BGM) 76, 112, 137
Basic Calling 21
Before Operating the Telephones 12
Boss & Secretary feature 64
Busy Station Signaling (BSS) —> Call Waiting
Busy Tone 142
D
30
C
Call Center 80
Call Forwarding 63
Call Forwarding (FWD) 16, 63
Call Forwarding (FWD)/Do Not Disturb (DND)—Both
calls 17, 116
Call Forwarding [FWD] for your Incoming Call Distribution
Group 66
Call Forwarding to Voice Mail (Voice Mail Integration)
86
Call Hold 47, 135
Call Hold Retrieve 48, 135
Call Log 17, 117
Call Log for ICD Group 17, 117
Call Monitor 33, 139
Call Park 17, 49, 117, 135
Call Park (Automatic Park Zone)
Call Park Retrieve 50
148
User Manual
Call Pickup 41
Call Pickup Deny 42, 135
Call Splitting 51
Call Transfer 45
Call Waiting 30, 53, 75, 137, 139
Call Waiting from the Telephone Company
Call Waiting in the PBX 135
Call Waiting Tone Type Selection 110
Calling an Outside Party 22
Calling Another Extension 21
Calling through DISA 36
Calling without Restrictions 35
Changing the Settings and Extension Control
Changing the Settings of Other Extensions
Clearing Features 114
CO 15
CO Line Group Access 22, 133
Conditions 120, 122
Conference 15, 17, 57, 117
Confirmation Tones 143
Connection Example 20
Control Features 100
Customized Buttons 16
Customizing the Buttons 116
Customizing Your Phone & System 105
17, 49, 117, 135
Data Line Security 76, 137
Date & Time [000] 125
Dial Tone Transfer 102
Dial Tones 141
Direct Inward System Access (DISA) 36
Direct Station Selection (DSS) 16, 116
Directories 95
Directory and Call Log Lock 112
Display 13
Display Language Selection 108
Display Proprietary Telephone 93
Display Switching Mode 108
DND Override 33, 139
Do Not Disturb (DND) 16, 73
Do Not Disturb (DND) Tone 143
Door Open 85, 138
Doorphone Call 84, 138
Doorphone/Door Opener 84
During a Conversation 45
E
Easy Dialing
24
135
121
100
Index
Electronic Station Lockout —> Extension Lock
Hurry-up Transfer —> Manual Queue Redirection
68,
112, 136
Entering Characters 97
Examples 13
Exclusive Call Hold 47
Executive Busy Override 32, 139
Executive Busy Override Deny 75, 111, 137
Extension Control 100
Extension Feature Clear 79, 137
Extension Lock 68, 112, 136
Extension Name [004] 128
Extension Number [003] 127
Extension PIN (Personal Identification Number)
I
Icon Descriptions 14, 123
Incoming Call Log 93
Indication Tones 143
INTERCOM 15
Intercom Call 21
K
Key Pad Tone Set
106,
112
L
Last Number Redial 28, 133
LCS Mode Set (After Answering) 110
Leaving 3-Party Conference 60
List 122
Live Call Screening (LCS) 18, 88, 118
Live Call Screening Mode Set 110
Log-in/Log-out 17, 80, 117, 138
Log-in/Log-out for all groups 17, 117
Log-in/Log-out of a specified group 17, 117
Log-in/Log-out, Wrap-up 80
Loop-CO (L-CO) 16, 116
112, 139
Extension Settings 72
External Background Music (BGM) 102, 139
External Feature Access (EFA) 17, 85, 117, 138
F
Feature Number Table 133
Feature Numbers 12
Fixed Buttons 15
FLASH/RECALL 16
Forced Answerback Selection 110
FWD N/A Timer 111
FWD/DND Cycle Switch Mode 66, 74
FWD/DND Setting Mode 66, 74
FWD/DND—Intercom calls 17, 117
FWD/DND—Outside calls 17, 117
M
Making Calls 21
Manager Operation 99
Manager Password 120
Manager Programming 120, 121
Manual Queue Redirection 83
Message 15, 17, 116
Message for another extension 17, 116
Message Waiting 30, 134, 139
MONITOR 15
Multiple Party Conversation 57
Mute 61
G
Group Directory Number (G-DN) 16, 116
Group FWD—Both calls 17, 117
Group FWD—Intercom calls 17, 117
Group FWD—Outside calls 17, 117
Group Paging 70, 136
Group-CO (G-CO) 16, 116
N
H
Handset/Headset Selection —> Headset Operation
Hands-free Answerback 41
Hands-free Operation 40
Headset 62
Headset Operation 62
HOLD 15
Host PBX 85
Hot Line 26, 133
How to Follow the Steps 19
Hurry-up 17, 117
83
62
Navigator Key
16
O
One-touch Dialing 16, 25, 116
One-touch Dialing Assignment Mode Selection
One-touch Transfer 46
One-touch Two-way Transfer 18, 91, 118
Operation 11
Operator Call 21, 133
Outgoing Messages (OGM) 103, 139
User Manual
113
149
Index
P
System Programming 122, 125
System Speed Dialing 26, 133
System Speed Dialing Name [002]
System Speed Dialing Number [001]
Paging 70
Paging and then Transferring a Call 70
Paging Deny 71, 111
PAUSE 15
Personal Absent Message 111
Personal Programming 106
Personal Speed Dialing 25, 133
Pickup Dialing —> Hot Line 26, 133
Portable Station (PS) Registration 12
Predialing 23
Preferred Line Assignment—Incoming 109
Preferred Line Assignment—Outgoing 109
Privacy Release 61
Procedure 124
PROGRAM 16
Programmable Feature (PF) 16
Programming Information 120, 122
T
Terminate 17, 117
Time Service 77
Time Service (Day/Night/Lunch/Break)
Time Service Mode Control 100
Time Service Switching Mode (Automatic/Manual)
Timed Reminder 72, 137
Toll Restriction 18, 118
Tone 13, 141
Tone 1 143
Tone 2 143
TRANSFER 15
Transferring to an Extension on the PBX 45
Transferring to an Outside Party Using the PBX
Service 46
Troubleshooting 130
Trunk Answer From Any Station (TAFAS) 42, 135
Two-way Record 18, 90, 118
Two-way Transfer 18, 91, 118
R
Receiving Calls 40
Redial 15, 28
Release 18, 43, 118
Remote COS Access 35, 134
Remote Extension Lock 100, 138
Remote Setting 39, 134
Remote Station Lock Control —> Remote Extension
Lock 100, 138
Reorder Tone 142
Required Telephone 120, 122
Restrictions 13
Ring Tones 141
U
Unattended Conference
User-supplied Equipment
Verified Code Entry 35, 134
VOICE CALL 16
Voice Mail Integration 86, 138
Voice Mail Transfer 18, 87, 118
Voice Processing System 86
Volume Key 16
Setting Features 107
Settings on the Programming Mode 107
Single-CO (S-CO) 16, 116
SP-PHONE 15
Station Program Clear —> Extension Feature Clear
W
79, 137
Storing Names and Numbers
System Alarm 18, 117
System Password 122
150
User Manual
96
59
84
V
S
133
18,
101, 118
145
Station Speed Dialing —> Personal Speed Dialing
18, 77, 100,
118, 138
Q
Quick Dialing 27
Quick Reference Guide
127
126
25,
Walking COS 35
Walking Extension 92, 138
Walking Station —> Walking Extension 92, 138
Warning Tone 143
What Kind of Telephone Can Be Used? 12
When the Dialed Line is Busy or There is No Answer
28
When You Use a Panasonic Proprietary Telephone
Wireless XDP Parallel Mode 78, 137
15
Index
Wrap-up
17, 80, 117
Y
Your Extension Number
13
User Manual
151
Panasonic Consumer Electronics Company
Division of Matsushita Electric Corporation of America
One Panasonic Way
Secaucus, NJ 07094
Panasonic Sales Company
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
http://www.panasonic.com/csd
Copyright:
This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC).
Under the applicable copyright laws, this manual may not be reproduced in any form, in whole or part,
without the prior written consent of PCC and its licensee.
© 2003 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX3089ZA KK1203TM0
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement