RCA 27993 Telephone User Manual

RCA 27993 Telephone User Manual
27993
40-Channel 2.4 GHz Caller ID Cordless
Telephone/Answering Machine
User’s Guide
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FCC REGISTRATION INFORMATION
Your telephone equipment is registered with the Federal Communications Commission and is in compliance with
parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have
all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the
RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pur suant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or
procedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your telephone equipment,
the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pur suant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and recei ving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
2
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
TABLE OF CONTENTS
FCC REGISTRATION INFORMATION .................... 2
INTERFERENCE INFORMATION ............................ 2
HEARING AID COMPATIBILITY ............................ 2
INTRODUCTION .............................................. 4
BEFORE YOU BEGIN ....................................... 5
PARTS CHECKLIST ...................................... 5
MODULAR JACK REQUIREMENTS .................. 5
DIGITAL SECURITY SYSTEM ......................... 5
DESKTOP INSTALLATION .............................. 6
WALL MOUNT INSTALLATION ....................... 7
ANSWERING MACHINE SETUP .......................... 9
SETTING THE VOICE TIME/DAY STAMP ......... 10
SETTING THE SPEAKER VOLUME ................. 10
VOICE INSTRUCTIONS ............................... 10
RECORDING THE OUTGOING ANNOUNCEMENT 10
REVIEWING ANNOUNCEMENT ...................... 11
SETTING THE RING SELECT ......................... 11
ANSWERING MACHINE OPERATION ................. 12
MESSAGES INDICATOR .............................. 12
SCREENING CALLS FROM THE BASE ............. 12
MESSAGE PLAYBACK ................................ 12
MEMORY FULL ........................................ 12
ERASING MESSAGES ................................ 13
LEAVING A MEMO ................................... 13
TELEPHONE SETUP ....................................... 14
SETTING THE DISPLAY LANGUAGE ............... 15
SETTING THE LOCAL AREA CODE ................ 15
SETTING THE RINGER TONE ........................ 15
SETTING THE TONE/PULSE ......................... 16
SETTING THE FACTORY DEFAULT ................. 16
CORDLESS PHONE BASICS ............................. 16
MAKING A CALL ...................................... 16
IN USE INDICATOR ................................... 17
REDIAL .................................................. 17
RECEIVING A CALL ................................... 17
FLASH ................................................... 17
VOLUME ................................................ 17
MUTE .................................................... 18
HOLD .................................................... 18
RINGER SWITCH ......................................
PAGING THE HANDSET ..............................
CALLER ID FEATURES ...................................
CALLER ID WITH CALL WAITING .................
RECEIVING AND STORING CALLS .................
REVIEWING MESSAGES .............................
DELETING RECORDS .................................
DELETING THE CURRENT RECORD ..........
DELETING ALL RECORDS .....................
STORING CALLER ID RECORDS IN
MEMORY ...................................
STORING A REDIAL NUMBER .....................
DIALING A CALLER ID NUMBER .................
CHANGING THE NUMBER FORMAT ...............
MEMORY ....................................................
STORING A NAME AND NUMBER IN
MEMORY ...................................
CHANGING A STORED NUMBER ..................
DIALING A STORED NUMBER .....................
CHAIN DIALING FROM MEMORY .................
INSERTING A PAUSE IN THE DIALING
SEQUENCE .................................
REVIEWING AND DELETING STORED
NUMBERS ..................................
ADVANCED FEATURES ...................................
CHANNEL BUTTON ...................................
TEMPORARY TONE ....................................
REMOTE ACCESS .........................................
USING THE HANDSET ...............................
ANTENNA INDICATOR ..........................
SCREENING CALLS FROM THE HANDSET .......
MEMORY FULL ........................................
ACCESSING THE ANSWERING MACHINE FROM
ANOTHER LOCATION ....................
CHANGING THE SECURITY CODE .................
HEADSET AND BELT CLIP OPERATION ..............
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(Table of Contents continued on the
following page.)
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
CONNECTING AN OPTIONAL HEADSET TO
THE HANDSET .............................
CONNECTING THE BELT CLIP ......................
CHANGING THE BATTERY ...............................
BATTERY SAFETY PRECAUTIONS .................
GENERAL PRODUCT CARE .............................
HANDSET SOUND SIGNALS ...........................
DISPLAY AND CALLER ID MESSAGES ..............
ANSWERING MACHINE DISPLAY MESSAGES .....
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TROUBLESHOOTING GUIDE ............................
CORDLESS PHONE SOLUTIONS ...................
CALLER ID .............................................
ANSWERING MACHINE SOLUTIONS .............
CAUSES OF POOR RECEPTION ........................
SERVICE .....................................................
INDEX ........................................................
ACCESSORY ORDER FORM ............................
LIMITED WARRANTY .....................................
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INTRODUCTION
Your cordless telephone/answering machine with Caller ID and Call Waiting is
designed to give you flexibility in use and high quality performance. To get the
most from your new cordless telephone/answering machine, we suggest that
you take a few minutes right now to read through this instruction manual.
This telephone is a multifunction product for use with the Call Waiting and
Caller ID services available from your local telephone company. Your Caller
ID Call Waiting phone allows you to:
• View the name and telephone number of a caller (Call Waiting Caller ID).
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 40 Caller ID messages sequentially.
• Know who called while you are on the other line or when you were away.
• Screen unwanted calls, eliminate harassment from annoying calls, or to
get prepared before answering a call.
IMPORTANT: In order to use all of the features of this telephone, you must
subscribe to two separate services available from your local telephone
company: the standard Name/Number Caller ID Service to know who is
calling when the phone rings and Caller ID with Call Waiting Service to know
who is calling while you are on the phone.
Because cordless phones operate on electricity, you should have at least one
phone in your home that isn’t cordless, in case the power in your home goes out.
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
4
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
answerer on/off
memo
announce
erase
Handset battery
page
callback
TALK
FORMAT
CID
delet
e
red
ial
hold
1
4 GHI
PLAY/
STOP
charge
in use
rev
7 PQRS
cel
can
skip
rev
skip
play/stop
3 DEF
2 ABC
5 JKL
8 TUV
erase
* TONE
6 MNO
9 WXYZ
# PAUSE
O OPER
gra
pro m
ans
chan
Base
mute
mem
flash
Handset
Mounting
bracket
Belt clip
Long telephone
line cord
AC power
supply
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular phone jack, which is the most
common type of phone jack and might look like the one pictured
here. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the
handset in the base for about 20 seconds to reset the code.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may
cause interference to nearby TVs microwave ovens, and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed near or on
top of a TV, microwave ovens, or VCR. If such interference continues, move the
cordless telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz frequency for
communication, and, if properly set, these devices may interfere with each other and/
or your new telephone. If you are concerned with interference, please refer to the
owner’s manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz frequency for communication
include wireless audio/video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless telephone systems.
5
DESKTOP INSTALLATION
3
2
1
4
1. Remove the battery compartment door on the handset, insert the battery
pack, plug the cord into the jack (inside the compartment), and replace
the compartment door.
2. Set the RINGER switch (on the handset) to ON, and place the handset in
the cradle on the base.
3. Plug the power supply cord into the power jack on the back of the base
and into an electrical outlet. The "charge/in use" indicator comes on,
verifying the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don't
properly charge the phone, battery performance will be compromised.
4. Plug the telephone line cord into the TEL LINE jack on the back of the
base and into a modular phone jack.
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that
came with this unit. Using other power supplies may damage the unit.
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WALL MOUNT INSTALLATION
callback
TALK
FORMAT
CID
3
delete
redi
al
hold
1
1
4 GHI
2
7 PQRS
play/stop
el
canc
5 ABC
8 TUV
erase
* TONE
6 MNO
9 WXYZ
# PAUSE
O OPER
5
gra
pro m
ans
chan
7
3 DEF
2 DEF
mute
mem
flash
6
1. Remove the battery compartment door on the handset, insert the battery
pack, plug the cord into the jack (inside the compartment), and replace
the compartment door.
2. Set the RINGER switch (on the handset) to ON and place the handset in
the cradle on the base.
3. Plug the power supply into the power jack on the back of the base and
the other end into an electrical outlet. The "charge/in use" indicator
comes on, verifying the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don't
properly charge the phone, battery performance will be compromised.
NOTE: If desired, gather the extra power adapter line cord together, fasten
with a wire tie, and store inside the wall mounting bracket.
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that
came with this unit. Using other power supplies may damage the unit.
(Installation continued on the following page.)
7
4. Remove the handset from the cradle and set aside. Turn the base over
and align the four slots on the bottom of the base with the four hooktabs on the mounting bracket.
5. Insert the hook-tabs into the slots and push upwards until the mounting
bracket snaps securely into place.
6. Plug the telephone line cord into the TEL LINE jack on the back of the
base and into a modular jack.
NOTE: If desired, gather the extra telephone line cord together, fasten with a
wire tie, and store inside the wall mounting bracket.
7. Slip the mounting holes on the bracket over the wall plate posts and
firmly slide the unit down into place (wall plate not included).
8. Place the handset in the cradle.
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that
came with this unit. Using other power supplies may damage the unit.
8
ANSWERING MACHINE SETUP
This section shows you how to set up your answering machine to receive
incoming calls. Before you begin the setup, you must turn on the
answering machine.
• Press the answer on/off button to turn the answering machine on and off.
The MESSAGES indicator lights when the answering machine is on. The
indicator blinks when you have messages.
NOTE: The answering machine displays “- -” when it is off.
answer on/off button
answerer on/off
memo
announce
memo button
up/down volume
control
erase
page
day/check button
announce button
hour button
page button
skip
erase button
PLAY/
STOP
charge
in use
min button
rev
skip button
display/messages
indicator
charge/in use
indicator
rev button
PLAY/STOP button
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SETTING THE VOICE TIME/DAY STAMP
1. Make sure the answering machine is ON.
2. Press and hold the day/check button to set the day of the week.
3. Press the hour button to set the hour (a.m. or p.m.).
4. Press the min button to set the minute. When you press and hold the
min button, the time advances in 5-minute intervals.
5. Press and release the day/check button to review the day and time
settings.
SETTING THE SPEAKER VOLUME
Use the volume up/down buttons to adjust speaker volume to a
comfortable level.
VOICE INSTRUCTIONS
If you need additional assistance, press the rev (review) button when you
plug in the answering machine and follow the voice instructions.
RECORDING THE OUTGOING ANNOUNCEMENT
For best results when recording, you should be about 9 inches from the
microphone, and eliminate as much background noise as possible.
1. Make sure the answering machine is ON.
2. Press and hold the announce button. You need to hold the button until
you finish the announcement.
3. Begin talking after you hear the beep.
4. Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default
announcement will play. To return to the default announcement after you
have recorded your own outgoing announcement, press the announce
button and release it when you hear the beep.
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Sample Outgoing Announcement
Hi, this is (use your name here), I can't answer the phone right now, so please leave your
name, number and a brief message after the tone, and I'll get back to you. Thanks.
REVIEWING ANNOUNCEMENT
• Press and release announce button to review your outgoing announcement.
SETTING THE RING SELECT
Set the RING SELECT switch on the back of the unit to choose the number
of times you want the phone to ring before the machine answers the call.
You can choose 3 rings or 5 rings.
Ring select switch
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ANSWERING MACHINE OPERATION
This section discusses the buttons and features on the answering machine.
MESSAGES INDICATOR
The MESSAGES indicator shows you how many new messages you have.
The answer on/off button must be on in order for the MESSAGES indicator
to work.
SCREENING CALLS FROM THE BASE
You may screen incoming calls by waiting for the caller to begin leaving a
message (to hear who it is), then pick up the handset, and press TALK/
callback to speak to the caller. The answering machine automatically stops
recording when you activate the handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
MESSAGE PLAYBACK
The messages indicator lets you know when you have messages. To play
messages, press play/stop.
While a message is playing, you can do the following:
• Press play/stop to stop the message playback.
• Press and release rev (review) to restart the current message; continue
to press and release rev (review) to go to previous messages.
• Press and release skip to go to the next message.
• Press play/stop to stop message playback.
MEMORY FULL
When the memory is full, the system answers after 10 rings. You should
erase some messages so the answering machine can record new messages.
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ERASING MESSAGES
You may erase messages three ways: one message at a time using the
erase button on the base; all messages using the erase button on the base;
or one message at a time using the erase button (0) on the handset or a
phone in another location.
• To erase a message, press play/stop on the base and press and release
erase button on the base to erase the message that is playing.
• To erase all messages, press and hold the erase button on the base
until the unit beeps after messages have stopped playing.
•
To erase a message from the handset:
1. Press chan/ans button on the handset.
2. Press play/stop on the handset (the 2 button).
3. Press erase on the handset (the 0 button) to erase the message
that is playing.
NOTE: Erased messages cannot be restored. Also, be careful not to press the
erase button as the next unheard message is playing because that message will
also be erased.
LEAVING A MEMO
Use the memo feature to leave a message.
1. Press and hold the memo button. You need to hold the button until you
finish the message.
2. Begin talking after you hear the beep.
3. Release the memo button when you finish.
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TELEPHONE SETUP
VOL
buttons
CID button
FORMAT
button
TALK/callback
button
k
callbac
hold button
TALK
redial/delete
button
FORMAT
CID
cancel button
dele
te
red
ial
hold
1
4 GHI
cel
skip
rev
rev button
can
play/stop
3 DEF
skip button
2 ABC
5 JKL
6 MNO
erase button
play/stop button
7 PQRS
TONE button
8 TUV
erase
* TONE
9 WXYZ
# PAUSE
O OPER
chan
mute
mem
flash
flash/program
button
chan/ans button
mute button
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PAUSE button
gra
pro m
ans
mem button
SETTING THE DISPLAY LANGUAGE
1. Press the flash/program button until 1ENGLISH 2FRA 3ESP shows in
the display.
2. Use the CID (up or down arrow) button or the handset number pad to
enter your selection.
3. Press flash/program to confirm.
SETTING THE LOCAL AREA CODE
1. Press the flash/program button until SET AREA CODE shows in the display.
2. Use the number pad to enter the area code.
3. Press flash/program to confirm and exit setup.
NOTE: If you find it necessary to dial all local calls with the area codes
included, press and release flash/program, until SET AREA CODE is displayed.
Then enter "000." Press flash/program again to confirm.
SETTING THE RINGER TONE
1. Press the flash/program button until SET RINGER TONE shows in the display.
2. Use the CID review (up or down arrow) button or the handset number pad
to enter your selection.
3. Press flash/program to confirm.
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SETTING THE TONE/PULSE
1. Press the flash/program button until SET TONE/PULSE shows in the display.
2. Use the CID review (up or down arrow) button or the handset number
pad to enter your selection.
3. Press flash/program to confirm.
SETTING THE FACTORY DEFAULT
1. Press the flash/program button until DEFAULT SETTING shows in
the display.
2. Use the CID review (up or down arrow) button or the handset number
pad to enter your selection.
3. Press flash/program to confirm.
NOTE : The default settings are English, local area code - - -, ringer tone 1,
and Tone.
CORDLESS PHONE BASICS
MAKING A CALL
To make a call you must:
• Press the TALK/callback button before you dial or dial the numbers and
then press the TALK/callback button to perform preview dialing.
• Press TALK/callback button or place the handset in the cradle on the
base to hang up.
Otherwise, this unit works just like any other phone.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
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IN USE INDICATOR
The phone is ON when the indicator on the handset antenna is lit and the
charge/ in use indicator on the base is lit. The antenna indicator and the in
use indicator on the base flashes when you receive a call.
REDIAL
Press the redial/delete button to redial the last number you called (up to
32 digits).
If you get a busy signal, and want to keep dialing the number, press redial/
delete to dial the number directly.
RECEIVING A CALL
To answer a call you must press the TALK/callback button on the handset
before speaking.
FLASH
Use the flash/program button to activate custom calling services such as call
waiting or call transfer, which are available through your local phone company.
TIP: Don't use the TALK/callback button to activate custom calling services
such as call waiting, or you’ll hang up the phone.
VOLUME
When the phone is ON, press the vol up or down arrows on the side of
the handset to adjust the volume of the handset's earpiece. There are
four settings.
CANCEL
Press the cancel button to cancel any command you initiated. Press the
cancel button to hang up after finishing a call.
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MUTE
Use the mute button during a phone conversation to speak privately with
another person in the room with you.
1. Press mute to activate mute feature. The display shows MUTE and the
handset antenna indicator blinks. The person on the telephone will not
hear your private conversation
2. Press mute again to turn it off.
HOLD
Use the hold button during a phone conversation to mute the receiver.
1. Press the hold button. The display shows HOLD and the handset antenna
indicator blinks.
To release Hold:
1. Press the hold button again.
2. Pick up a extension phone.
RINGER SWITCH
The RINGER switch must be ON for the handset to ring during incoming calls.
PAGING THE HANDSET
Press the page button on the base to locate a misplaced handset. The
display shows PAGING and the handset beeps for about 2 minutes or until
you press TALK/callback on the handset.
NOTE: You can still page the handset with the ringer off.
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CALLER ID FEATURES
This unit receives and displays information transmitted by your local
phone company. This information can include the phone number, date, and
time; or the name, phone number, date, and time. The unit can store up to
40 calls for later review.
CALLER ID WITH CALL WAITING
Provided you subscribe to Caller ID with Call Waiting service from your
phone company, you may see who is calling when you hear the call
waiting beep. The caller identification information appears in the display
after you hear the tone.
• Press the flash/program button to put the current person on hold so that
you can answer the incoming call.
RECEIVING AND STORING CALLS
When you receive a call, the information is transmitted by the phone
company to your Caller ID telephone between the first and second ring.
VERY IMPORTANT: The Caller ID feature of this product requires a
subscription to Caller ID service from your telephone company.
When the memory is full, a new call automatically replaces the oldest call
in memory. NEW appears in the display for calls received that have not
been reviewed.
Time
Date
Caller ID phone number
Number of calls
Caller ID
NOTE: Check with your local phone company regarding name service
availability.
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REVIEWING MESSAGES
As calls are received and stored, the display is updated to let you know
how many calls have been received.
• Press the CID arrow down button to scroll through the call records from
the most recent to the oldest.
• Press the CID arrow up button to scroll through the call records from the
oldest to the newest.
DELETING RECORDS
Press the redial/delete button to erase the record currently shown in
the display.
DELETING THE CURRENT RECORD
1. When reviewing the current record, press the redial/delete button. The
display shows DELETE CALL ID?
2. Press redial/delete button again to confirm. The display shows DELETED.
DELETING ALL RECORDS
1. Press the CID (up or down arrow) button until a CID record is displayed.
2. Press and hold redial/delete. The display shows DELETE ALL?
3. Press redial/delete again to erase all records.
STORING CALLER ID RECORDS IN MEMORY
1. Press the CID (up or down arrow) button until the desired Caller ID
record is displayed.
2. Press the mem button.
3. Press a number key (0-9) to store the dialed number in that memory
location.
4. Press the mem button again to confirm. You will hear a confirmation tone.
STORING A REDIAL NUMBER
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
3. Press any number key (0-9) to store the phone number in that
memory location.
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4. Press mem and ENTER NAME shows on the display.
5. Use the handset number pad to enter the name, then press mem and
ENTER TEL NUMBR shows on the display.
6. Press redial/delete to display the redial number and name.
7. Press mem again to confirm.
Note: If the redial number has more than 24 digits, the redial number cannot
be stored in memory.
To replace an old redial number stored in a memory location with
a new redial number:
1. Repeat steps 1 through 5, then press redial/delete to display the new
redial number and name.
2. Press mem again and the new redial number replaces the old redial
number in that memory location.
DIALING A CALLER ID NUMBER
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID (up or down arrow) button to display the desired Caller
ID record.
3. Press the TALK/callback button to dial the number.
CHANGING THE NUMBER FORMAT
The FORMAT button lets you change the format of the displayed number.
The available formats are as follows.
7-digit
10-digit
11-digit
7-digit telephone number.
3-digit area code + 7-digit telephone number.
long distance code “1” + 3-digit area code + 7-digit
telephone number.
1. Use the CID (arrow) button to scroll to the number you want to call back.
2. If the number will not dial as shown, press the FORMAT button. Repeat
if necessary, until the correct number of digits are shown.
3. Press TALK/callback.
NOTE: If you find it necessary to dial all local calls with the area codes
included, press and release flash/program, until SET AREA CODE is displayed.
Then enter "000." Press flash/program again to confirm.
21
MEMORY
Store up to ten 24-digit numbers in memory for quick dialing. This memory
feature is in addition to the 40 Caller ID records that can be stored in memory.
STORING A NAME AND NUMBER IN MEMORY
1. Press the mem button.
2. Press the desired memory location button (0 through 9 keys). If the
memory location is occupied, the memory location and stored name
and number appear on the screen. If the memory location is empty,
EMPTY appears in the display.
3. Press the mem button again. The display shows ENTER NAME.
4. Use the handset number keypad to enter a name (up to 15 characters).
More than one letter is stored in each of the number keys. For example,
to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key
3 times for the letter I. Press the 5 key 3 times for the letter L, then press
the 5 key 3 times for the second letter L, and press the 1 key to insert a
space between the first and last name. Press the 7 key 4 times for the
letter S; press the 6 key once for the letter M; press the 4 key 3 times for
the letter I; press the 8 key for the letter T; press the 4 key twice for the
letter H.
5. Press the mem button again to save your selection. The display shows
ENTER TEL NUMBR.
6. Use the handset number keypad to enter the area code followed by the
telephone number (up to 24 digits, including pauses) and press the mem
button again to save your selection. The unit beeps to confirm.
7. To enter another name and number in a different memory location,
return to step 1 and repeat the process.
22
CHANGING A STORED NUMBER
Use the same procedure to change a stored number as you do to store a
number—you’re just replacing the phone number with a different one.
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK/callback button.
2. Press the mem button.
3. Press the number (0-9) for the desired memory location. The number
dials automatically.
OR
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
3. Use the CID (up and down arrow) button to scroll through the numbers
stored in memory until the desired number is shown.
4. Press TALK/callback. The number dials automatically.
IMPORTANT: If you make test calls to emergency numbers stored in memory,
remain on the line and briefly explain the reason for the call to the dispatcher.
Also, it’s a good idea to make these calls in off-peak hours, such as early
morning or late evening.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers such as
using a calling card for a frequently called long distance number. You dial
each part of the sequence from memory. The following example shows how
you can use chain dialing to make a call through a long distance service:
The Number For
Long distance access number
Authorization code
Frequently called long distance number
Memory Location
7
8
9
23
1. Make sure the phone is ON by pressing the TALK/callback button.
2. Press the mem button and then press 7.
3. When you hear the access tone, press mem again and then press 8.
4. At the next access tone, press mem and then 9.
TIP: Wait for the access tones before pressing the mem button, or your call
might not go through.
INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the # PAUSE button to insert a delay in the dialing sequence of a
stored telephone number. A pause is needed to wait for a dial tone (for
example after you dial 9 for an outside line, or to wait for a computer
access tone). Each pause counts as 1 digit in the dialing sequence.
REVIEWING AND DELETING STORED NUMBERS
1. Press the mem button.
2. Use the CID (up and down arrow) button to scroll to the desired
memory location or press 0-9.
3. While the entry is displayed, press the redial/delete button to delete the
entry. The display shows DELETE?.
4. Press redial/delete again to confirm. The display shows DELETED.
ADVANCED FEATURES
CHANNEL BUTTON
While talking, you might need to manually change the channel in order to
reduce static caused by baby monitors, garage door openers, microwave
ovens, or other cordless phones. Press and release the chan/ans button to
move to the next clear channel.
24
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touchtone services offered by banks, credit card companies, etc. Press the
TONE* button to temporarily make the phone touch-tone compatible. To
get information about your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the TONE key, denoted with (*) on the keypad, when your call is
answered.
3. Follow the voice menu instructions to get the information. When you
hang up, the phone goes back to pulse (rotary) service.
REMOTE ACCESS
This section explains two types of remote access: using the handset to
access the answering machine and accessing the answering machine from
another phone.
The handset contains integrated buttons that enable you access the
answering machine with the handset.
You can also access your answering machine from any phone that is tonedial compatible by entering a 3-digit security code after you hear the
outgoing announcement. A voice menu system guides you through all of
the procedures.
USING THE HANDSET
Press the chan/ans button to access the answering machine from the
cordless handset.
After you access the answerer, use the marked handset keys just as if you
were pressing the corresponding buttons on the base (see "Answering
Machine Operation."). The functions are listed on the handset above each
number. For example, to play messages:
25
1. Press the chan/ans button. The display shows ANSWERER REMOTE
ACCESS.
2. Press 2 (play/stop).
3. When you are finished listening to your messages, press chan/ans
(channel/answer) again.
ANTENNA INDICATOR
The answering machine is active when the antenna indicator on the
handset is on.
SCREENING CALLS FROM THE HANDSET
Use the handset to screen calls even when you can't hear the
answering machine.
When the answerer picks up:
1. Press the chan/ans button to access the answering machine.
2. Listen as the caller leaves a message.
3. Press the TALK/call back button to speak to the person or press chan/ans
to stop screening the call.
MEMORY FULL
When memory is full, the system answers after 10 rings, beeps and waits
for you to enter the 3-digit security code. If you don't enter the security
code within 10 seconds after the unit beeps, the phone hangs up.
You should erase some messages so the answering machine can record
new messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answerer, enter your 3-digit security code after you hear the beep.
ACCESSING THE ANSWERING MACHINE FROM ANOTHER LOCATION
You can access your answering machine from a touch-tone phone by entering
your 3-digit security code after you hear the outgoing announcement.
26
1. Dial the phone number for the answering machine.
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering machine’s remote functions.
The remote feature enables you to perform the following functions:
To
Review message
Play back messages
Stop message playback
Erase message
Skip message
Turn off/on answerer
Turn on/turn off call screening
Review voice menu options
Press this Button
1
2
2
0 (during message playback)
3
4
6
7
TIP: You can bypass the outgoing announcement by pressing any numbered
key on the keypad while the announcement is playing. Then, you can enter
your security code to access the answering machine.
CHANGING THE SECURITY CODE
The default security code for accessing the answering machine from
another location is 1 2 3. You must use the handset to change the security
code. With the phone off (not in TALK mode), follow these steps:
1. Press chan/ans (the antenna indicator comes on).
2. Press *TONE.
3. Enter the 3 numbers to be used as the new security code.
4. Press * TONE again.
27
HEADSET AND BELT CLIP OPERATION
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET
For hands free conversation, connect the headset to the HEADSET jack as
shown. The handset receiver and microphone are disabled when the
headset is connected.
Adjust the headset to rest comfortably on top of your head and over your
ear. Move the microphone to approximately 2 to 3 inches from your mouth.
• Press the TALK/callback button to answer or place a call before using
the headset.
CONNECTING THE BELT CLIP
There are two slots, one on each side of the handset.
• Attach the belt clip by inserting the sides of the belt clip into the slots on
the handset.
headphones
Headset
jack
Headset
plug
28
Slot for
belt clip
Slot for
belt clip
CHANGING THE BATTERY
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack
and remove the battery pack from the handset.
3. Insert the new battery pack and connect the cord
into the jack inside the handset.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the
handset battery to properly charge (for 12 hours)
prior to first use or when you install a new
battery pack. If you do not properly charge the
phone, battery performance will be
compromised.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of
this type, toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in
the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
29
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
soft cloth.
HANDSET SOUND SIGNALS
Signal
Meaning
A long warbling tone (with ringer on)
Three short beeps (several times)
Single beep every 7 seconds
Signals an incoming call
Page signal
Low battery warning
DISPLAY AND CALLER ID MESSAGES
The following indicators show the status of a message or of the unit.
ERROR
Caller information has been interrupted during transmission
or the phone is excessively noisy.
ENTER NAME
Prompt telling you to enter the name for one of the 10
memory locations.
ENTER NUMBER
Prompt telling you to enter the telephone number for one of
the 10 memory locations.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID?
Prompt asking if you want to erase a Caller ID record.
30
DELETED
Prompt confirming the Caller ID record is erased.
END OF LIST
Indicates that there is no additional information in Caller ID
memory.
NEW
Indicates call or calls have not been reviewed.
UNKNOWN NAME/
CALLER/NUMBER
The incoming call is from an area not serviced by Caller ID
or the information was not sent.
PAGING
Someone has pressed the PAGE button on the base.
BLOCKED CALL
The person is calling from a number that has been blocked
from transmission.
BLOCKED NAME
The person’s name is blocked from transmission.
REPT
Repeat call message. Indicates that a new call from the
same number was received more than once.
NO DATA
No Caller ID information was received.
EMPTY
Indicates a memory location is vacant.
NO CALLS
Indicates no calls have been received.
CALL WAITING
Indicates a call is waiting on the line.
ANSWERER REMOTE ACCESS Indicates the answering machine is being accessed
remotely.
ANSWERING MACHINE DISPLAY MESSAGES
The following indicators show the status of the answering machine.
0-59
Total number of messages.
CL (blinking)
The voice time/day stamp needs set.
--
Answering machine off.
An (blinking)
Currently answering a call.
F (blinking)
Memory is full.
Six bars (blinking)
Recording a memo or announcement.
LA (Line Access)
External line remote answering machine.
31
TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working outlet?
— Is the telephone line cord connected to the base unit and the
wall jack?
• Connect another phone to the same jack; the problem might be
your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK button? Did
the charge/in use indicator come on? The battery may need to be
charged.
• Place the handset in the base for at least 20 seconds.
Dial tone is OK,
but can’t dial out
•
Make sure the TONE/PULSE setting is correct.
Handset does not ring
•
•
•
Make sure the RINGER switch on the handset is turned to ON.
Move closer to the base. The handset may be out of range.
You may have too many extension phones on your line. Try
unplugging some phones.
Check for dial tone.
•
You experience
static noise, or fading
in and out
•
•
•
•
Unit beeps
•
•
•
Place handset in base for 20 seconds; if it still beeps, charge
battery for 12 hours.
Clean charging contacts on handset and base with a soft cloth,
or an eraser.
See solutions for “No dial tone.”
Replace battery.
•
•
Did you program the memory location keys correctly?
Did you follow proper dialing sequence?
•
Memory Dialing
doesn't work
32
Change channels.
Move closer to base (handset might be out of range).
Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
Charge battery.
CALLER ID SOLUTIONS
Problem
Solution
No Display
•
•
•
Caller ID Error Message
•
Is battery fully charged? Try replacing the battery.
Make sure that the unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug it in again.
Did you order Caller ID service from your local telephone
company? The display won't work unless you order Caller ID
service from your phone company.
The unit displays this message if it detects anything other than
valid Caller ID information during the silent period after the first
ring. This message indicates either the presence of noises on the
line, or that an invalid message has been sent from the
telephone company.
ANSWERING MACHINE SOLUTIONS
Problem
Solution
Can’t hear messages,
•
Adjust speaker volume.
beep, etc.
Time/Day setting
stuck at 12 a.m Mon.
•
Set the time clock.
Answers on 10th ring
•
•
Make sure answering machine is turned on.
Memory may be full.
Incoming messages
are incomplete
•
•
•
Was an extension phone picked up?
Memory is full.
Accidentally pressed PLAY/STOP button during playback and
stopped message.
Won’t respond to
remote commands
•
•
•
Must use tone-dial phone.
Must enter correct security code.
Did unit hang up? If you take no action for a period of time, it
automatically hangs up.
33
CAUSES OF POOR RECEPTION
•
•
•
•
•
•
•
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction that can shield radio signals.
You’re too close to appliances such as microwaves, stoves,
computers, etc.
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You’re out of range of the base.
Microwave oven is using the same frequency.
SERVICE
FCC requires this product be serviced only by the manufacturer or its
authorized service agents. In accordance with FCC requirements, changes
or modifications not expressly approved by ATLINKS USA, Inc. could void
the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer
service at 1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
34
INDEX
A
E
Accessing the Answering Machine from
Another Location 26
Accessory Order Form 37
Advanced Features 24
Answering Machine Display Messages 31
Antenna Indicator 26
Answering Machine Operation 12
Answering Machine Setup 9
Answering Machine Solutions 33
Erasing Messages 13
F
FCC Registration Information 2
Flash 17
G
General Product Care 30
B
H
Before You Begin 5
C
Caller ID 33
Caller ID Features 19
Caller ID with Call Waiting 19
Cancel 17
Causes of Poor Reception 34
Chain Dialing from Memory 23
Changing a Stored Number 23
Changing the Battery 29
Changing the Number Format 21
Changing the Security Code 27
Channel Button 24
Connecting an Optional Headset to the
Handset 28
Connecting the Belt Clip 28
Cordless Phone Basics 16
Cordless Phone Solutions 32
D
Deleting All Records 20
Deleting Records 20
Deleting the Current Record 20
Desktop Installation 6
Dialing a Caller ID Number 21
Dialing a Stored Number 23
Digital Security System 5
Display and Caller ID Messages 30
Handset Sound Signals 30
Headset and Belt Clip Operation 28
Hearing Aid Compatibility 2
Hold 18
I
In Use Indicator 17
Inserting a Pause in the Dialing
Sequence 24
Interference Information 2
Introduction 4
L
Leaving a Memo 13
Limited Warranty 38
M
Making a Call 16
Memory 22
Memory Full 12, 26
Message Playback 12
Messages Indicator 12
Modular Jack Requirements 5
35
P
Paging the Handset 18
Parts Checklist 5
R
Receiving a Call 17
Receiving and Storing Calls 19
Recording the Outgoing
Announcement 10
Remote Access 25
Reviewing and Deleting Stored
Numbers 24
Reviewing Announcement 11
Reviewing Messages 20
Ringer Switch 18
Setting the Speaker Volume 10
Setting the Tone/Pulse 16
Setting the Voice Time/Day Stamp 10
Storing a Name and Number in
Memory 23
Storing a Redial Number 20
Storing Caller ID Records in Memory 20
T
Telephone Setup 14
Temporary Tone 25
Troubleshooting Guide 32
U
Using the Handset 25
S
V
Screening Calls from the Base 12
Screening Calls from the Handset 26
Service 34
Setting the Display Language 15
Setting the Factory Default 16
Setting the Local Area Code 15
Setting the Ring Select 11
Setting the Ringer Tone 15
Voice Instructions 10
Volume 17
36
W
Wall Mount Installation 7
37
$39.95
$3.25
$36.35
$14.95
5-2521
5-2535
5-2425
5-2522
AC power supply
Copy your complete account number from your VISA card.
Your complete charge card number, its expiration date and your
signature are necessary to process all charge card orders.
For credit card purchases
*Prices are subject to change without notice.
TOTAL
✂
Daytime Phone Number (
)_______________________________
City ________________________State________ ZIP_________________
Address_____________________________________ Apt.____________
Name_______________________________________________________
Thomson multimedia Inc.
Mail Order Department
P.O. Box 8419
Ronks, PA 17573-8419
Mail order form and money order or check (in U.S. currency)
made payable to Thomson multimedia Inc. to:
Total Amount Enclosed.................................$_______________
Shipping/Handling....................................... $_______________
$5.00
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S.
currency only. No COD or Cash. All accessories are subject to availability. Where
applicable, we will ship a superseding model.
We are required by law to collect the appropriate sales tax for each individual state,
county, and locality to which the merchandise is being sent. Duties will apply for
shipments to Canada.
Sales Tax........................................................$_______________
Total Merchandise.........................................$_______________
Please make sure that this form has been filled out completely.
Authorized Signature
____________________________________________________________________
My card expires:
Copy the number above your
name on the Master Card
Copy your complete account number from your
Master Card or Discover.
My card expires:
QUANTITY
To order, call 1-800-338-0376 (for accessories only) or complete this order form.
Replacement handset battery
Headset
Belt clip
PRICE*
MODEL NUMBER
CUSTOMER: CUT ALONG DOTTED LINE.
DESCRIPTION
ACCESSORY ORDER FORM
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm,
whichever comes first.)
What we will do:
•
Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of
the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product.
•
”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the
warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson multimedia Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• Insure your shipment for loss or damage. Atlinks accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls.
Any additional information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you
should it ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS
USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE
STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
•
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts so the above limitations or exclusions may not apply to you.
•
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Model 27993
15713070 (Rev. 1 E/S)
01-30
Printed in China
ATLINKS USA, Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2001 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
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