Toshiba 1000 Power Supply User Manual

IMPORTANT NOTICE

The instructions contained in this manual are not intended to cover all of the details or variations in equipment, or to provide for every possible contingency concerning installation, operation, or maintenance. Should further information be required or if problems arise which are not covered sufficiently, contact your local Toshiba sales office or (800) 231-1412 or by e-mail at [email protected].

The contents of this instruction manual shall not become a part of or modify any prior or existing agreement, commitment, or relationship. The sales contract contains the entire obligation of Toshiba International Corporation (TIC) 's Uninterruptible Power Systems

(UPS) Division. The warranty contained in the contract between the parties is the sole warranty of TIC's UPS Division and any statements contained herein do not create new warranties or modify the existing warranty.

Any electrical or mechanical modifications to this equipment without prior written consent of Toshiba International Corporation will void all warranties and may void the UL/CUL listing. Unauthorized modifications can also result in personal injury, death, or destruction of the equipment.

UNINTERRUPTIBLE POWER SYSTEM

Complete the information below for the UPS received.

Unless otherwise specified on the warranty card, the warranty period for the UPS or

UPS part is 36 months from the shipment date (see TIC Bill of Lading).

Unless otherwise specified on the warranty card, the warranty period for a UPS battery is 24 months from the shipment date (see TIC Bill of Lading).

Please complete the following information and retain for your records.

Job Number: ________________________________________________________

Model Number: _____________________________________________________

Serial Number: ______________________________________________________

Application: ________________________________________________________

Shipment Date: ______________________________________________________

Installation Date: ____________________________________________________

Inspected By: _______________________________________________________

January, 2007

Document Number: 57723-003

Table of Contents

Manual’s Purpose and Scope................................................................................ V

Contacting Toshiba International Corporation’s Customer Support Center ...... VII

EMC Statements............................................................................................... VIII

General Safety Instructions .................................................................................. X

Important Safety Instructions ........................................................................... XIII

Instructions Importantes Concernant................................................................XVI

Inspection/Storage/Disposal ............................................................................XVII

Installation Precautions ....................................................................................XIX

Operating Precautions ......................................................................................XXI

Introduction....................................................................................................... 1

System Description ........................................................................................... 1

2.1

General Description ......................................................................................... 2

2.2

Efficiency Optimizer Function ......................................................................... 3

2.3

Free Run Mode................................................................................................. 4

2.4

Diagnostic Tests ............................................................................................... 4

2.5

System Configuration....................................................................................... 4

Storage .............................................................................................................. 6

Installation ........................................................................................................ 7

4.1

Environment..................................................................................................... 7

4.2

Rear Panel Views ............................................................................................. 8

4.3

Connection to main supply and loads (1000 – 3000 VA) ............................... 10

4.4

Front Panel Settings ....................................................................................... 12

Computer and Alarm Connections .................................................................. 14

5.1

RS-232 Standard Interface Port...................................................................... 14

5.2

Dry Contact Interface (optional card) ............................................................ 15

5.3

USB Port ........................................................................................................ 15

III

5.4

EPO Port (emergency power off) ................................................................... 16

5.5

Network Transient Protector .......................................................................... 16

5.6

Load Segments ............................................................................................... 16

User’s Guide to Operations............................................................................. 17

6.1

UPS Startup and Shutdown ............................................................................ 17

6.2

Button Operation............................................................................................ 17

6.3

Control Panel Functions ................................................................................. 18

6.4

Normal Display .............................................................................................. 19

6.5

UPS Meters Display ....................................................................................... 19

6.6

UPS Configurations ....................................................................................... 20

6.7

UPS Manual Test............................................................................................ 21

6.8

Interpreting UPS Messages ............................................................................ 21

6.9

Audible Alarms .............................................................................................. 21

6.10

Silencing an Alarm.................................................................................. 21

6.11

Troubleshooting ...................................................................................... 22

Maintenance.................................................................................................... 23

Technical Specifications ................................................................................. 24

8.1

Power Range 1000-3000 VA (120V).............................................................. 24

8.2

Power Range 1000-3000 VA (230V).............................................................. 25

Warranty Information...................................................................................... 26

LIMITATIONS AND EXCLUSIONS................................................................. 27

Manual’s Purpose and Scope

The purpose of this manual is to provide information on how to safely install, operate, and maintain your TIC power electronics product. This manual includes a section of general safety instructions that describes the warning labels and symbols that are used throughout the manual. Read the manual completely before installing, operating, or performing maintenance on this equipment.

The scope of this manual is to describe the requirements for an On-Line Uninterruptible

Power System (UPS). The UPS will supply a computer grade AC output sine wave which is unaffected by the quality of the AC input. The input voltage is single phase and the output voltage is single phase.

This manual and the accompanying drawings should be considered a permanent part of the equipment and should be readily available for reference and review. Dimensions shown in the manual are in metric and/or the English equivalent.

TIC reserves the right, without prior notice, to update information, make product changes, or to discontinue any product or service identified in this publication.

TOSHIBA is a registered trademark of Toshiba Corporation. All other product or trade references appearing in this manual are registered trademarks of their respective owners.

Toshiba International Corporation (TIC) shall not be liable for direct, indirect, special, or consequential damages resulting from the use of the information

contained within this manual.

This manual is copyrighted. No part of this manual may be photocopied or reproduced in any form without the prior written consent of Toshiba International Corporation.

Printed in the U.S.A.

Contacting Toshiba International Corporation’s Customer

Support Center

Toshiba International Corporation’s Customer Support Center can be contacted to obtain help in resolving any Uninterruptible Power System problems that you may experience or to provide application information.

The center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday. The Support

Center’s toll free number is US (800) 231-1412, Fax (713) 896-5212.

The email address is [email protected].

You may also contact Toshiba International Corporation by writing to:

Toshiba International Corporation

13131 West Little York Road

Houston, Texas 77041-9990

Attn: 1000 Series UPS Product Manager.

For further information on Toshiba International Corporation’s products and services, please visit our website at

www.toshiba.com/ind

VII

EMC Statements

FCC Part 15

NOTICE: Pursuant to section 15 of the FCC rules this product has been tested and complies with the conditions of a Class B digital device. The product has been established as offering sufficient protection against dangerous interference for installations in a residential area. Installation and use of the equipment should comply with the instructions provided in order to avoid interference due to the amount of radio frequency energy that is radiated and generated by the equipment.

TIC cannot assure that no interference will occur. Turn the unit on and off to help determine if the radio or television reception is found to be influenced by harmful interference from the equipment. If required, use one of the following measures to minimize the negative effects of interference:

• Place the receiving antenna in a separate location or orientation.

• Increase the distance between the receiver and the equipment.

• Ensure that your equipment and the receiver are on separate circuits.

• Contact a technician experienced with radio and TV or a dealer for further assistance.

ICES-003

This Class B Interference Causing Equipment meets all requirements of the Canadian

Interference Causing Equipment Regulations ICES–003. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement sur le matériel brouilleur du

Canada.

VIII

Declaration of Conformity Request

Units labeled with a CE mark comply with the following standards and directives:

Harmonic Standards: EN 50091-1-1 and EN 50091-2.

EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits.

93/68/EEC, Amending Directive 73/23/EEC.

89/336/EEC, Council Directive relating to electromagnetic compatibility.

92/31/EEC, Amending Directive 89/336/EEC relating to EMC.

The EC Declaration of Conformity is available upon request for products with a CE mark.

General Safety Instructions

DO NOT attempt to install, operate, maintain or dispose of this equipment until you have read and understood all of the product safety information and directions that are contained in this instruction manual.

Safety Alert Symbol / Signal Words

The Safety Alert Symbol indicates that a potential personal injury hazard exists. The symbol is comprised of an equilateral triangle enclosing an exclamation mark.

Signal Words

Listed below are the signal words that are used throughout this manual followed by their descriptions and associated symbols. When the words DANGER, WARNING, and

CAUTION are used in this manual they will be followed by important safety information that must be carefully adhered to.

1. Danger — The word DANGER in capital letters preceded by the safety alert symbol indicates that an imminently hazardous situation exists that, if not avoided, will result in death or serious injury to personnel.

DANGER

2. Warning — The word WARNING in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists that, if not avoided, could result in death or serious injury to personnel.

WARNING

3. Caution/Attention — The word CAUTION or ATTENTION in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists that, if not avoided, may result in minor or moderate injury.

CAUTION / ATTENTION

4. The word CAUTION without the safety alert symbol indicates a potentially hazardous situation exists which, if not avoided, may result in equipment and property damage.

CAUTION

Special Symbols

Other warning symbols may appear in conjunction with the Danger, Warning, and

Caution symbol and are used to specify special hazards. These warnings describe particular areas where special care and/or procedures are required in order to prevent serious injury and possible death.

1. ELECTRICAL HAZARD SYMBOL – Indicates a hazard that may cause injury from an electrical shock or burn. The symbol is comprised of an equilateral triangle enclosing a lightning bolt.

2. EXPLOSION HARZARD SYMBOL – Indicates a hazard that may cause injury from exploding parts. It is comprised of an equilateral triangle enclosing an explosion image.

XII

Important Safety Instructions

This manual contains important instructions that should be followed during the installation, maintenance, and operation of the UPS and its batteries to assure safe and proper operation.

1. Turn off, lockout, and tagout all power sources before connecting the power wiring to the equipment or when performing maintenance.

2. Hardwire type UPS units are not equipped with an over-current protection device, nor do they have an output disconnect for the ac output. Therefore, a user-installed circuit breaker should be provided between the UPS output and the load input.

3. The maximum ambient operating temperature is 104° F (40° C).

4. Battery servicing should be performed by a qualified Toshiba Representative only.

5. Unauthorized personnel should not service batteries.

6. Contact your nearest Toshiba authorized service center for battery replacement.

Qualified Personnel ONLY!

Qualified Personnel is one that has the skills and knowledge relating to the construction, installation, operation, and maintenance of the electrical equipment and has received safety training on the hazards involved (Refer to the latest edition of NFPA

70E for additional safety requirements).

Qualified Personnel shall:

1. Have read the entire operation manual.

2. Be trained and authorized to safely energize, de-energize, ground, lockout and tag circuits and equipment, and clear faults in accordance with established safety practices.

3. Be trained in the proper care and use of protective equipment such as safety shoes, rubber gloves, hard hats, safety glasses, face shields, flash clothing, etc., in accordance with established safety practices.

4. Be trained in rendering first aid.

5. Be knowledgeable of batteries and the required handling and maintenance precautions.

XIII

For further information on workplace safety visit www.osha.gov

WARNING

Misuse of this equipment could result in injury and equipment damage. In no event will

Toshiba Corporation be responsible or liable for either indirect or consequential damage or injury that may result from the misuse of this equipment.

CAUTION

Do not dispose of the batteries in a fire. The batteries may explode.

CAUTION

Do not open or mutilate the batteries. Released electrolyte is harmful to the eyes and skin and could also be toxic.

DANGER

A battery can present a risk of electrical shock and high short circuit current.

XIV

—Strict adherence to the following precautions is a requirement when working with batteries—

To be performed by Qualified Personnel only.

1. Verify that the UPS is off and that the power cord is disconnected from the power source.

2. Remove watches, rings or other metal objects.

3. Use tools with insulated handles to prevent inadvertent shorts.

4. Wear rubber gloves and boots.

5. Do not place tools or any metal parts on top of batteries.

6. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground.

Contact with any part of a grounded battery can result in electrical shock.

The likelihood of shock will be reduced if such grounds are removed prior to installation or maintenance.

Instructions Importantes Concernant

LA SÉCURITÉ

CONSERVER CES INSTRUCTIONS

Cette notice contient des instructions importantes concernant la sécurité.

ATTENTION

Une battery peut présenter un risque de choc électrique, de brûlure par transfert d'

énergie.

ATTENTION

L' élimination des batteries est règlementèe. Consulter les codes locaux à cet effet.

XVI

Inspection/Storage/Disposal

Inspection

CAUTION

Upon receipt of the UPS, an inspection for shipping damage should be performed. Use caution when removing the unit from the pallet. Refer to labels or documentation attached to packing material.

Uncrating

Check the unit for loose, broken, bent or otherwise damaged parts. If damage has occurred during shipping, keep all original crating and packing materials for return to the shipping agent. The warranty does not apply to damage incurred during shipping.

Ensure that the rated capacity and the model number specified on the nameplate conform to the order specifications.

Storage

During periods of non-use, the following guidelines are recommended for storage.

Storage Preparation

1. Power up the UPS and allow it to operate with no load for 24 hours to fully charge the batteries.

2. Stop the unit.

3. Place the MCCB switch in the Off position.

Storing Conditions

• For best results, store the UPS in the original shipping container and place on a wood or metal pallet.

• Storage temperature — -20 – 40° C (-4 – 104° F).

• The optimum storage temperature is 21° C (70° F). A higher ambient temperature will require recharging more frequently during storage.

Avoid the following storage locations:

XVII

• Locations that are subject to extreme temperature changes or high humidity.

• Locations that are subject to high levels of dust or metal particles.

• Locations that are subject to excessive vibration.

• Inclined floor surfaces.

Storage Maintenance

• If stored at an ambient temperature less than 20° C (68° F), recharge the batteries every 9 months.

• If stored at an ambient temperature of 20° – 30° C (68° – 86° F), recharge the batteries every 6 months.

• If stored at an ambient temperature of 30° – 40° C (86° – 104° F), recharge the batteries every 3 months.

Disposal

Please contact your local or state environmental agency for details on disposal of electrical components and packaging in your particular area.

It is illegal to dump lead-acid batteries in landfills or dispose of improperly.

Please help our Earth by contacting the environmental protection agencies in your area, the battery manufacturer, or call Toshiba toll-free at (800) 231-1412 for more information about recycling.

XVIII

Installation Precautions

CAUTION

1. Install the unit in a well-ventilated location; allow at least 10 cm (4 inches) on all sides for air ventilation and for maintenance.

2. Install the unit in a stable, level and upright position that is free of excessive vibration.

3. Install the unit where the ambient temperature is within the range specified.

4. Do not install the UPS in areas that are subject to high humidity.

5. Do not install the UPS in areas that allow exposure to direct sunlight.

6. Do not install the UPS in areas that allow exposure to high levels of airborne dust, metal particles, or flammable gases.

7. Do not install the UPS in areas near sources of electrical noise. Ensuring a proper earth ground will reduce the effects of electrical noise and will reduce the potential for electrical shock.

8. Do not install the UPS in areas that would allow fluids or any foreign object to get inside the UPS.

9. The UPS generates and can radiate radio-frequency energy during operation.

Although RFI noise filters are installed inside of the unit, there is no guarantee that the UPS will not influence some sensitive devices that are operating near by. If such interference is experienced, the UPS should be installed farther away from the affected equipment and/or powered from a different source than that of the affected equipment.

10. The user should provide output over-current protection for hardwired UPS systems.

11. After ensuring that all power sources are turned off and isolated in accordance with established lockout/tagout procedures, connect the power source wiring of the correct voltage to the input terminals of the UPS.

XIX

12. Connect the output terminals of the UPS to the load (refer to NEC Article 300 –

Wiring Methods and Article 310 – Conductors For General Wiring). Size the branch circuit conductors in accordance with NEC Table 310.16.

Conductor Routing and Grounding

1. Use separate metal conduits for routing the input power, output power, and control circuits.

2. Follow the wire size and tightening torque specifications.

3. Always ground the unit to reduce the potential for electrical shock and to help reduce electrical noise.

4. A separate ground cable should be run inside the conduit with the input power, output power, and control circuits.

CAUTION

THE METAL OF CONDUIT IS NOT AN ACCEPTABLE GROUND.

Operating Precautions

CAUTION

1. The UPS should not be powered up until the entire operation manual has been read.

2. The voltage of the input power source must be within the range of +10% to -30% of the rated input voltage. The input frequency must be within the rated input frequency range. Voltages and frequencies outside of the permissible range may activate the internal protection devices.

3. The UPS should not be used with a load that has a rated input that is greater than the rated output of the UPS.

4. Do not use the UPS to provide power to motors that require high starting current or with motors that require a long starting time, such as vacuum cleaners and machine tools (over sizing the UPS for lock rotor current would be required).

5. Do not insert metal objects or combustible materials in the ventilation slots of the

UPS.

6. Do not place, hang, or paste any objects on the exterior surfaces of the UPS.

7. The capacitors of the UPS maintain a residual charge for a while after turning the

UPS off. The required discharge time for each UPS typeform is provided via a cabinet label and a CHARGE LED. Wait for at least the minimum time indicated on the label and ensure that the CHARGE LED has gone out before opening the door of the UPS once the UPS power has been turned off.

8. Do not attempt to disassemble, modify, or repair the UPS. Call your Toshiba sales representative for repair information.

9. Turn the power on only after attaching ALL of the covers.

10. Do Not remove any covers of the UPS when the power is on.

11. If the UPS should emit smoke or an unusual odor or sound, turn the power off immediately.

XXI

12. The heat sink and other components may become extremely hot to the touch. Allow the unit to cool before coming in contact with these items.

13. Warning signs should be placed on or near the load as a notification that the load is being powered by the UPS.

14. Additional warnings and notifications shall be posted at the equipment installation location as deemed required by Qualified Personnel.

WARNING

While operating in the inverter mode, placing the breaker in the OFF position will switch the UPS to the battery backup mode. The output of the UPS will continue uninterrupted to the load. The unit must be in the bypass mode at the time that the breaker is placed in the OFF position for the UPS to shutdown power to the load.

CAUTION

After an Emergency Power Off (EPO), do not reset the breaker until the UPS has been fully discharged. The UPS could be damaged if the unit is not fully discharged before the breaker is reset.

XXII

1. Introduction

The information provided in this manual covers single phase 1000 – 3000 VA uninterruptible power systems (UPS). Included in this manual is information on the installation, operation, safety precautions, shipping, and storage of the equipment.

Installation must be carried out in accordance with this manual. Electrical installations must also follow local legislation and regulations. Only qualified personnel should install this equipment. Failure to comply with the warnings and precautions could prove to be fatal.

2. System Description

The purpose of the UPS is to protect sensitive systems from poor quality utility power, complete loss of power, or other associated problems. System types include computers, workstations, process control systems, telecommunications systems, sales terminals, or other critical instrumentation.

Electrical interference may occur causing problems in AC power. Interference may come from lightning, the power company, radio transmissions, or motors. Normal operation of sensitive electrical equipment requires protection against power outages, low or high voltage levels, frequency variations, differential and common-mode noises, and transients.

In order to prevent power line problems from reaching critical systems and causing damage to software, hardware or causing equipment to malfunction, the UPS helps by maintaining a constant voltage, isolating critical load output, and cleaning the utility AC power.

As a double conversion on-line UPS, it is able to supply uninterrupted, clean single-phase power to your critical systems while keeping batteries charged continuously, even if the utility power fails.

Other features of the UPS includes

• Auto-Restart and Cold Start features

• Programmable Load Shed Receptacle

• Intelligent Charger with Rapid Charge in only 4 hours to 90%

• Wide Input Voltage Window

• Wide Input Frequency Window for Complete Generator Compatibility

• Input Power Factor greater than 0.97

• Output Power Factor 0.70

• Multiple Languages LCD Display

• Efficiency Optimizer Function – See detail explanation on page 4

• Free Run Mode - See detail explanation on page 4.

• Diagnostic Tests - See detail explanation on page 4

• Optional Network Interface Card, RemotEye II

• Optional Environmental Monitoring Device

• No Cold Starts on first use (safety purpose)

In the event that a power failure lasts longer than the UPS backup time, the UPS will shut down. Upon power restoration, the UPS will restart automatically, which includes output power being restored to the load and the start of battery recharge.

See following Figure 1 for systemic applicable of the UPS system.

IGBT Control

SNMP Port/Dry Contact

Figure 1. Block diagram

• An input filter reduces transients on the main supply.

• For maintaining full battery charge, AC-power is rectified and regulated in the rectifier feeding power to the inverter and battery converter.

• DC power is converted to AC in the inverter and passes it on to the load.

• Power to the load is maintained from the battery during a power failure.

• The converter increases voltage for the inverter as required.

2.2 Efficiency Optimizer Function

The Efficiency Optimizer function is a new feature for the UPS that increases the cost effectiveness of the UPS by minimizing power losses and reduces power consumption.

Alternating between bypass and on-line modes is achieved automatically and in accordance with the conditions of the utility power. On-line mode may be used during times of utility power irregularities. The bypass mode should be used when power flows smoothly in order to obtain the greatest efficiency. Irregularities can be detected in less than a second and the on-line mode can be reactivated immediately. Switching back to online mode occurs when the input voltage exceeds ±10% (or ±15% selectable), when the input frequency exceeds ±3Hz, or when no input line is available.

Although high efficiency is standard, the default operation is the on-line mode. From the LCD display panel, Bypass can be activated as required or On-line operation can be run permanently if preferred.

2.3 Free Run Mode

Free run mode is a mode of operation in which the output frequency does not match input frequency. The UPS operates in free run mode when the input frequency is outside of the selected input frequency range. When starting the UPS, the targeted frequency is

50 or 60 Hz ±0.25Hz. Refer to Section 4.3 to set up bypass availability while running in free run mode.

When the UPS is started, a diagnostic test is executed automatically that checks the electronics and battery, and reports any problems on the LCD display.

The advanced battery management system monitors the performance of the battery and will indicate if battery replacement is required. The battery management system tests the battery every 30 days of normal mode operation. A battery discharge test is performed and reports any problems on the LCD display.

Except during the first 24 hours after startup while the UPS is in charging mode, diagnostic tests can be performed manually from the front panel when required.

The UPS device and the internal backup battery make up the system. Depending on the site and load requirements of the installation, available options may be utilized to create a tailored solution.

Planning a UPS system should include the following considerations:

• The total demand of the protected system shall dictate the output power rating (VA).

Allow a margin for future expansion or calculation inaccuracies from measuring power requirements.

• Backup time needed will determine the battery size needed. If the load is less than the UPS nominal power rating then the actual backup time will be longer.

• The following options are available:

• External Battery Cabinets, and

• Connectivity options (Remote Contact, SNMP/WEB card).

The following UPS models are available.

Model

UPS 1000VA

UPS 1500VA

UPS 2000VA

UPS 3000VA

Backup time Internal batteries

7 min

6 min

7 min

6 min

Recharge time to 90% capacity

4 hours

Additional External Battery Cabinets are available if more back-up time is needed.

3. Storage

Please adhere to the following instructions if the UPS is not installed when received:

• Store the equipment in its original packing and shipping carton.

• Store the unit in a temperature of 15° C to 25° C.

• Ensure that the equipment is fully protected from wet or damp areas and from moist air.

In order to maintain the vitality of the batteries, ensure that the UPS is recharged every 6 months for at least 8 hours during storage.

4. Installation

4.1 Environment

To ensure safe and proper operation, ensure that the installation conforms to the following specifications.

Ensure that the installation location is consistent with the following:

• Avoid extreme temperature and humidity. Maximal battery life can be attained with a recommended temperature range of 15° C to 25° C.

• Protect the equipment from moisture.

• Space and ventilation requirements must be met. Ensure there is at least 100mm (4 inch) behind and 50mm (2 inch) on the sides of the UPS for ventilation.

• Ensure that the front of the UPS remain supply clear for user access.

The External Battery Cabinets must be installed next to or underneath the UPS.

4.2 Rear Panel Views

1000VA – 1500VA Tower Rear Panel

USB

(120V NEMA)

USB

EXTERNAL

BATTERY

(120V NEMA)

EXTERNAL

BATTERY

2000VA – 3000VA Tower Rear Panel

(230V IEC)

1000 – 1500 VA Rack mount (2U) Rear Panel

RM-2U 120V NEMA

RM-2U 230V IEC

2000 – 3000 VA Rack mount (2U) Rear Panel

RM-2U 120V NEMA

RM-2U 230V IEC

4.3 Connection to main supply and loads (1000 – 3000 VA)

The input cable is supplied with all models.

• Ensure that the UPS is disconnected from the main supply and loads while connecting the External Battery Cabinets.

• Use the battery cable supplied with the External Battery Cabinet to connect the

External Battery Cabinet to the UPS. If more than one battery cabinet is required, use the supplied cable.

• A familiarity with the UPS parameter settings is required if changing the Battery pack quantity as when using the External Battery Cabinets.

• Connect the input cable to the UPS and connect the other end to a grounded outlet.

The batteries will charge automatically when connected to the main supply.

The UPS may be used immediately to power a load. However, the maximum battery back-up time will not be available until the recommended 8-hour minimum charge time has completed.

• If a Site Wiring Fault is displayed, rotate the connector.

• After charging the UPS, connect the load to the UPS.

• Do not connect any devices to the UPS that may cause overloading of the UPS or that draws half-wave rectified current, such as hair dryers or vacuum cleaners.

• See section 5 Computer and Alarm Connections if computer or alarm (rear panel) connections are used.

• The installation is now complete.

Figure 2 Example of Installation of Plug & Play products.

4.4 Front Panel Settings

Listed below are the default settings of the primary UPS parameters.

1) O/P VOLT SET

(output voltage set)

100V/110V/115V/120V/127V

208/220/230/240 Vac

120V

230V

2) I/P FREQ SET

(input frequency setting)

3) I/P BYPASS

SET

(input bypass setting)

4) FREE RUN

SET

+/- 2%

+/- 5%

+/- 7%

+/- 10%

+10% -15%

+15% -20%

ON/OFF

+/- 5% Input Frequency range in

Free Run mode

+10%

-15%

120V (FOR LV series)

230V (FOR HV series)

Input Voltage range when

Bypass mode is on

5) HE MODE SET

6) MANUAL

BYPASS

ON/OFF

OFF

If ON, enable UPS runs on

Asynchronous mode.

For example:

If input freq 55Hz output freq stays at 60Hz.

If OFF, disable UPS runs on synchronous mode.

For example:

If input freq 55Hz,

UPS will go to battery mode.

If ON, enable UPS runs in

High efficiency mode. The unit will be in bypass mode with 95% or higher efficiency.

If OFF, the unit will be in the online mode with 85% efficiency.

If ON, enable UPS switch to

Bypass mode immediately.

7) OUTLET

SETTING

GROUP1/GROUP2

Option 1: 1 On /2 On

Option 2: 1 Off /2 On

Option 3: 1 Off /2 Off

Option 4: 1 On /2 Off

8)BATTERY TEST TEST?

9) SILENCE SET ON/OFF

10)BAT CABINET

SET

11) SITE FAULT

SET

0: EXT B. PACKS

1: EXT B. PACKS

2: EXT B. PACKS

ENABLE/DISABLE

Option 1 This is a load-shed feature.

OFF

Perform battery test immediately

Shown options when battery

Cabinets are connected

12) LANGUAGE ENGLISH

GERMAN

FRENCH

SPANISH

ITALIAN

13) GENERATOR ON/OFF

14) RS232

CONTROL

OFF If ON, UPS will work with a very large range of voltages and frequencies, without switching back and forth from Line battery mode. the RS232 port. USB share the communication line with

RS232. Only one option may be used at a time.

Complete the installation entirely before changing the default settings or connecting a load to the

UPS.

5. Computer and Alarm Connections

At the rear of the UPS is an interface that allows direct communication with a computer system (see figure 2). There is a RS232 serial data interface, a USB data interface, and an emergency power off switch. The RS232 port and the USB interface cannot be used simultaneously.

In addition there is an optional interface slot that allows for the installation of communications cards. It may be used in parallel with either the RS232 or USB ports.

An SNMP/WEB card is available for the optional interface slot that allows for the

RemotEye II to manage and monitor the system over a network or over the internet.

5.1 RS-232 Standard Interface Port

Only the communication cable provided with the UPS may be used to connect the UPS to a computer when using the RS232 port of the UPS. Ensure that the operating system of the computer supports RS232 communications. Other advanced power protection solutions, such as SNMP, are available from your dealer.

The RS-232 interface uses a 9-pin D-sub connector. The names and functions of the port pins are listed in the following table.

DB9 Female Connector Outline

(facing connector)

Pin # Signal Direction (re UPS)

TxD Output

RxD Input

Common

Output

Functions

RxD / Inverter Off Input

Common

Low Battery Output

Table 1 : RS232 Pin Out Signal

5.2 Dry Contact Interface (optional card)

DB9 Male Connector Outline

(facing connector)

Pin #

Description

UPS fail, relay contact, normally open, active close.

I/O Type

output output

Summary alarm, relay contact, normally open, active close.

One of the following signals activate this signal:

1) Output fault

2) Bus fault

3) Over temperature

4) Overload

5) Over Charging

6) Battery test fail

7) Charger failure

GND for secondary

Remote shutdown input

Common

Bypass active, normally open, active close output

Battery low, normally open, active close

Battery mode shutdown

Utility fail, normally open, active close output input output

Table 2 : DryContact Pin Out Signal Chart

Connecting the UPS to a computer using the USB port of the computer requires USB compliant hardware, PC operating system support, and a UPS driver. The RS232 serial

port cannot be used when using the USB port. The USB cable is a standard cable and may be purchased separately.

5.4 EPO Port (emergency power off)

A customer-supplied switch located remotely may be used to open the EPO connection and force the UPS output receptacles to be switched off. The EPO function shuts down the equipment immediately. An EPO will not provide an orderly shutdown. The UPS will have to be manually restarted in order to regain power to the outlets.

After an Emergency Power Off (EPO), do not reset the breaker until the UPS has been fully discharged. The UPS could be damaged if the unit is not fully discharged before the breaker is reset.

5.5 Network Transient Protector

The network transient protector, located on the back panel, has both IN and OUT RJ45

10 baseT jacks and will protect a single network connector. Connect the input connector to the jack labeled IN, and the output connector to the jack labeled OUT.

The sets of receptacles known as load segments provide organized shutdown and startup of the equipment. Less critical equipment can be turned off during power outages saving battery power for critical loads. The load group status can be viewed from the LCD display and can be changed if necessary.

Backup 56 38 30 23 19 15 12 10 7

Backup 68 38 26 19 14 11 9 8 7

6. User’s Guide to Operations

Normal ongoing UPS operation requires little or no user input. Startup and shutdown requirements of the user are discussed in this section.

6.1 UPS Startup and Shutdown

Starting the UPS

• Ensure that installation is correct and that the input power cable is connected to a properly grounded outlet.

• Start the UPS by pressing the On/Off button on the front panel.

• The UPS will start the inspection of internal functions, main synchronization, and inverter startup. A successful completion allows for output power via the outlets.

• During the startup inspection the LCD will display Ready On. The LED will light up when output power has started and the LCD display will show Line Mode.

• Switch on the load.

Shutting Down the UPS

• Shut off and disconnect the load.

• Press and hold the UPS On/Off button for five seconds. The alarm will sound and the UPS will shut down.

• The LCD will momentarily display UPS OFF.

Note: In emergency situations the EPO should be used.

1. “ ” is the Load ON/OFF button.

(a) Press and hold the Load ON/OFF button for at least 3 seconds to turn on the UPS.

(b) While the UPS is operating, press and hold the Load ON/OFF button for at least

3 seconds to turn off the UPS.

2. “ ” is the Enter button.

(a) Press and hold the Enter button for at least 2 seconds to read the parameter settings of the UPS. Press the Enter button again to read the next parameter.

(b) Ten seconds of inactivity will return the display to the original status.

3. “ ” is the Function button.

(a) Press and hold the Function button for at least 2 seconds to access the selectable parameters. Press the Function button again to view the next parameter.

(b) Press the Enter button to view or change the displayed parameter.

6.3 Control Panel Functions

The front panel is composed of five LED indicators, an LCD screen, and a speaker for audible alarms.

ON/ — is on when the UPS is turned on (green).

ON-LINE/ — is on when in the Normal or Static Bypass modes. Also indicates that there is voltage at the output terminals (green).

ON-BAT/ — is on while operating in the Battery mode.

BYPASS/ — is on while operating in the Bypass mode (yellow).

ALARM/ — is on during active UPS internal errors (red). FAULT is accompanied by an audible alarm. Press any of the front panel buttons to cancel the alarm.

Status of the UPS, measurements, and alarms are all indicated on the LCD screen.

Tower Unit

Rack Unit

Figure 3 Control panel

The UPS status is shown in the normal display mode. The UPS Meters display and the

Setting display may be accessed by pressing the Return button on Tower Unit and

FUNC button on the Rack Unit.

Listed below are the parameters available for viewing from the UPS meters display.

Press this button to scroll through the parameters.

LCD Message Description

O/P VOLT= xxx.xV

O/P FREQ= xx.x Hz

I/P VOL T= xxx.xV

I/P FREQ= xx.x Hz

BAT VOLT= xx.xV

O/P LOAD%= xx%

O/P W= xW

O/P VA= xVA

O/P CURR= xA

Shows Output AC Voltage

Shows Output Frequency

Shows Input AC Voltage

Shows Input Frequency

Shows Battery Voltage

Shows Load % of Max Load

Shows Output Watts

Shows Output VA

Shows Output Current

BACKUP TIME= xx min Shows Estimated Backup Time in Minutes

BAT CHARG= xx% Shows Approximate Percentage of Battery Capacity

TEMPERATURE= xxC Shows Approximate Ambient Temperature

BAT PACK NUM= x Shows External Battery Pack Number

RATING = xxxxVA

CPU VERSION xx.x

Shows UPS Rating

Shows CPU Version

1) Parameter settings may be viewed from the UPS Settings display.

2) To enter the configuration mode, press and hold the Function button for one second.

The first configuration parameter will be shown on the LCD display.

3) Press the Function button again to scroll through the remaining parameters.

4) Press the Enter button to select a displayed parameter.

5) Press the Function button to scroll through the options for the selected parameter.

Press the Enter button to select the setting.

6) If prompted to save the selection, press the Enter button to either confirm or save the selection. See the table on page 12 for a complete listing of the user-settable parameters.

7) If there is no user input for ten seconds, the UPS will exit the configuration mode and return to normal mode displaying Line mode.

Manual UPS and Battery tests may be performed from the UPS configuration screen.

Tests may be performed when the battery is not being charged.

To run the battery test scroll to the “Manual Bat Test” parameter press the Enter button twice.

** Note: In order for the UPS to operate normally, Manual Bypass should always be set to OFF because the load will not be protected by the unit when Manual Bypass is ON.

*** Note: Turn off the UPS and keep the AC power on to use the Generator function.

(go to normal mode for \Generator\OFF).

Troubleshooting procedures described here provide instructions to be used to isolate

UPS malfunctions.

Start the troubleshooting procedure in the event of a control panel alarm.

• While operating on battery power (ON BAT LED is on) the UPS will beep once at

5-second intervals.

• While operating on battery power and the battery power is low (ON BAT LED is flashing) the UPS will beep twice at 5-second intervals.

• In the event of an internal fault with an active alarm (ALARM LED is on), the UPS will provide a constant audible alarm and display an error message on the LCD display.

• While operating in the Bypass mode (BYPASS LED is on) the UPS will not beep.

6.10 Silencing an Alarm

With the exception of a LOW BATTERY Alarm, pressing any of the front panel buttons will turn off the alarm. Select Silent Alarm Mode to disable all audible alarms.

6.11 Troubleshooting

Displayed on LCD Audible Alarm

Output Overload

Alarm Description

Two Beeps/sec The UPS is overloaded (in

Line Mode). More power required than the UPS can provide. The UPS operates in bypass.

What You Should Do

Remove loads from the UPS; least to most critical. If this solves the problem, the UPS will return to normal operation.

Battery Test No Beeps Battery test active. No action needed.

User Notification only.

Over-Charge

Low Battery

On-Battery

Constant Beep Overcharged Batteries. Turn off loads. Turn off UPS.

Call service @ 1-877-867-8773

2 Beeps/5 sec UPS operating on Battery The unit will restart

Power and will shut down Automatically when acceptable soon due to low battery voltage. power returns.

1 Beep/5 sec UPS operating on Battery Save your data and perform a

Power.

Constant Beep Failed Charger. controlled shutdown.

Call service @ 1-877-867-8773 Charger Failure

Over-Temperature Constant Beep High ambient

Temperature.

Output Short Constant Beep Output short circuit.

High output Voltage Constant Beep High output voltage.

Low Output Voltage Constant Beep Low output voltage.

Ensure that the UPS fans and vents are not blocked, and that the ambient temp. is < 40° C. If problem persists call service @

1-877-867-8773

Call service @ 1-877-867-8773

Bus Fault 2 Beeps/sec High internal DC bus

Voltage.

Site Wiring Fault 1 Beep/sec

Turn off loads. Turn off UPS.

Call service @ 1-877-867-8773

Voltage detected between UPS main connector wrong neutral and ground. polarity. Rotate the connector

(Schuko-electric contact). UPS installed to main supply without ground. See section 4.4 for information on how to disable the Site wiring alarm.

Line Abnormal 1 Beep/sec

Wrong AC Line backed up during auto restart.

7. Maintenance

With a minimal amount of maintenance you can expect years of satisfactory operation from the UPS unit. The most critical issues for the reliability of the UPS are environmental issues. Ensure that the temperature and humidity are always in accordance with the specifications and keep the area around the unit clean and dust free.

The typical battery lifetime is 4 years when operated at 25° C.

Check the back-up time capability of the UPS/battery at 6 to 12 month intervals to ensure adequate support for the application.

8. Technical Specifications

8.1 Power Range 1000-3000 VA (120V)

UT1A1A010C6 UT1A1A015C6 UT1A1A020C6 UT1A1A030C6

Rack- mount

(2U)

Input

Model

US 120V

Model

UT1A1A010C6R

KB2

UT1A1A015C6R

KB2

UT1A1A020C6R

KB2

UT1A1A030C6R

KB2

Voltage

Capacity (VA)

Capacity (W)

Frequency

Power Factor

1000 VA

700 W

120 VAC (80 – 144 V)

+20% to -33%

1500 VA

1050 W

2000 VA

1400 W

50 / 60 Hz auto sensing

Greater than 0.97

True on-line Double conversion Input PF correction

3000 VA

2100 W

Topology

Output Voltage

Frequency

Wave Form

50 / 60 Hz auto sensing

Sine wave, zero transfer time

0.70

Factor

Efficiency

AC/DC/AC

Rated Current

Overload

Capacity

Crest Factor

(Tower & 2U)

Interface

Physical Dimensions

(Tower)

8.3 A

Greater than 86%

12.5 A 16.6 A

125% for 1 min 150% for 10 sec

25 A

3.0 at full load

36 V / 12 V 9 AH x 3 72V / 12 V

7.2AH x 6

7 min

72V / 12 V 9AH x

6 min 6 min

(full load) (full load) (full load) (full load)

RS-232 and USB standard RemotEye II® and EMD option

16.5”L x 6.0”W x 9.4”H 16.7"L x 8.9"W x 14.2"H

Dimensions

(2U)

16.7”L x 16.9”W x 3.5”H 25.0"L x 16.9"W x 3.5"H

(Tower/2U)

37.4 lbs /

37.6 lbs

68.4 lbs /

69.5 lbs

72.6 lbs / 71.5 lbs

Receptacles

(Tower/2U)

Environment

Warranty

Operating

Temperature

Altitude

5-15P

NEMA 5 - 15 P (6 / 6)

5-20P L5-30P

NEMA 5-15 P (12 / 4)

0 - 40°C (32 - 104°F)

11500 ft (3500 m) above sea level

Three years on electronics

Two years full replacement on battery (See Toshiba warranty policy for full details.)

8.2 Power Range 1000-3000 VA (230V)

Tower International UT1E1E010C6 UT1E1E015C6 UT1E1E020C6 UT1E1E030C6

Rack-

230V Model

International UT1E1E010C6R UT1E1E015C6R UT1E1E020C6R UT1E1E030C6R

KB2 KB2 KB2 KB2 mount

(2U)

230V Model

Input Voltage

(International)

230 VAC (161 – 276 V)

+20% to -30%

(International)

Capacity (VA)

Capacity (W)

Frequency

Power Factor

1000 VA

700 W

1500 VA

1050 W

2000 VA

1400 W

50 / 60 Hz auto sensing

Greater than 0.97

3000 VA

2100 W

Topology

Output Voltage

(International)

Frequency

Wave Form

True on-line, Double conversion Input PF correction

230 VAC

50 / 60 Hz auto sensing

Sine wave, zero transfer time

0.70

Factor

Efficiency

AC/DC/AC

Greater than 86%

6.5 A 8.7 A 13 A

(International)

Overload

Capacity

Crest Factor

125% for 1 min., 150% for 10 sec.

(Tower & 2U)

Interface

Physical Dimensions

(Tower)

36 V / 12 V 9 AH x 3

(full load)

6 min

3.0 at full load

(full load)

Dimensions

(2U)

Weight

(Tower/2U)

16.7”L x 16.9”W x 3.5”H

35.6 lbs /

37.6 lbs

37.4 lbs /

37.6 lbs

72V / 12 V

7.2AH x 6

7 min

(full load)

68.4 lbs /

69.5 lbs

72V / 12 V 9AH x

(full load)

RS-232 and USB standard RemotEye II® and EMD option

16.5”L x 6.0”W x 9.4”H

6 min

16.7" L x 8.9" W x 14.2" H

"25.0""L x 16.9""W x 3.5""H"

72.6 lbs / 71.5 lbs

IEC 320

(International)

Receptacles

(Tower/2U)

Environ-

International

Operating ment

Warranty

Temperature

Altitude

IEC 320 (4 / 4)

0 - 40°C (32 - 104°F)

IEC 320 (8 / 8)

11500 ft (3500 m) above sea level

Three years on electronics

Two years full replacement on battery (See Toshiba warranty policy for full details.)

Standards - Safety: EN50091-1-1, Emissions: EN50091-2, Immunity: EN50091-2 B (1000-1500VA)

9. Warranty Information

TOSHIBA INTERNATIONAL CORPORATION

LIMITED WARRANTY POLICY

(48 contiguous U.S. States, Canada & Mexico)

(UNINTERRUPTIBLE POWER SYSTEM)

TOSHIBA INTERNATIONAL CORPORATION (“TIC”) warrants that any Uninterruptible

Power System (“UPS”) and Uninterruptible Power System Battery (“BATTERY”) (internal UPS battery and/or external battery cabinet) sold by TIC to an end user (“User”) shall be free of defects in material and workmanship. This warranty applies to all UPS series in table below:

UPS

Series

Unit kVA

1000 1.0, 1.5, 2, 3

UPS Unit

UPS

Warranty (1)

36 months from shipment

On-Site

(2)

No,

Depot

Battery

Warranty (3)

24 months from shipment

On-Site

(4)

No,

Depot

Toshiba

Dispatch (5)

Depot Only

Note (1)

Shipment date is determined by date on the TIC Bill of Lading.

Note (2)

For 1000 Series UPS the warranty applies if the units are sent and returned (paid for) by the user to/from the Toshiba Plant or a Toshiba designated Authorized Service Center.

Note (3)

Shipment date is determined by date on the TIC Bill of Lading * 24 month full replacement, 36 month pro-rated warranty (5 yr total)

Note (4)

For 1000 Series UPS the warranty applies if the units are sent and returned (paid for) by the user to/from the Toshiba Plant or a Toshiba Designated Authorized Service Center.

Note (5)

Toshiba Service dispatch available at normal business hours. Contacting Toshiba is possible 24 hours 7 days a week. User can purchase 24x7 dispatch programs offered through TIC’s Service Department. TIC also encourages users to review TIC’s UPS Preventative and Scheduled Maintenance/Parts Programs for

Premium coverage.

If any UPS, UPS parts, and/or BATTERY fail to conform or is defective then TIC, at its option, will repair or replace it at the premises of the User (On-Site), The warranty period for a UPS or a UPS part is 12-36 months from shipment except for cases stated in table above. The warranty period for the BATTERY is 24 months from shipment except for cases stated in the table above

LIMITATIONS AND EXCLUSIONS

1. This limited warranty shall not cover the UPS, UPS parts, or BATTERY during their respective warranty periods, if the following storage, maintenance, installation, operating conditions are not met throughout the warranty periods (5 conditions below):

Valve Regulated Lead Acid (VRLA) Batteries for Toshiba UPS Required Operating, Installation, and

1. Temperature

Maintenance Conditions

Annual Average Temperature is to be 77

°F (25°C) with no greater temperature of 89

°F (32°C) for more than 30 days

Maximum Number of Cycles (24 Months)***

2. Maximum # of Full

Charge/Discharge

Cycles

Discharge Time

30 min

15 min

10 min

Battery > 9AHr

Battery < 9AHr

110

3. Storage

4. External Battery

5. Idle Batteries

5 min 38 130

*** > 9AHr Typically extended runtimes < 9AHr Typically Single Phase

Systems.

While UPS is in Transit or in storage, it must always be in a suitable temperature (as stated above)

Parallel battery string applications must be approved by TIC in writing

User must recharge the batteries if not in use (charged) for more than 6 months

Credit for Replacement Battery When Approved Warranty

Time from Shipments UPS Batteries Cost to Customer

Months % Credit % List Price

0-24 100 0

25-30 55 45

31-36 45 55

37-42 35 65

43-48 25 75

49-54 15 85

55-60 5 95

2. This Warranty does not cover damage or defect caused by misuse, improper application, wrong or inadequate electrical current/voltage/frequency, inadequate connections, inadequate water or drain services, user negligence, repair by non-Toshiba designated personnel, accident during shipment, tampering, alterations, a change in UPS and/or BATTERY location or application, exposure to the elements, acts of God, force nature, theft, sabotage, installation contrary to TIC's recommendations or specifications (Published Operation Manuals), also if serial numbers have been altered, defaced, or removed.

3. Repair or replacement of a defective UPS, UPS part, and/or BATTERY does not extend the respective original warranty period. All defective UPS, UPS parts, and/or BATTERIES shall be the property of

TIC upon replacement.

4. This warranty shall constitute the sole and exclusive remedy of all purchasers and users of the UPS, UPS part, and/or BATTERY. TIC’s responsibility for UPS, UPS Parts, and/or BATTERY shall not exceed one times the net UPS and/or BATTERY purchase price. TIC HEREBY EXPRESSLY DISCLAIMS

ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES, INCLUDING

WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE.

PROCEDURE

User must contact TIC via e-mail [email protected]

, or phone 1-800-231-1412, no later than 90 days after User’s discovery of occurrence or defect in UPS, UPS part, and/or BATTERY but in no event after the expiration of the respective warranty period. Subject to the limitations of this policy and product type, TIC service or TIC service representative shall repair/replace the UPS/part warranted hereunder, without charge for material, labor (on-site except in cases presented herein). If TIC determines that the requested repair is not covered under this limited warranty policy, then TIC shall advise customer and quote cost of repair. Repair charges shall be based on service parts price and prevailing service charges at the time of repair.

If the case in process is a BATTERY (stand-alone and/or cabinet) TIC will use its published Battery

Diagnostic Document to evaluate warranty applicability. First, TIC will make sure that the storage, maintenance, installation, and operating conditions were met; then the BATTERY capacity will be tested in accordance with the “performance test” guidelines IEEE STD 450. If the BATTERY fails to deliver 70% of its rated capacity it shall be deemed defective and be replaced. Either float or cyclic service will be used to determine the warranty credit (as per published Battery Diagnostic Document). The typical credit applied will be as in the table above.

MODIFICATIONS

No representative, salesperson, agent, distributor, or employee of TIC is authorized to modify any of the terms of this warranty, unless modifications are made in writing and signed by an authorized TIC officer.

THIS WARRANTY REPRESENTS THE ENTIRE AGREEMENT BETWEEN TIC AND USER WITH

RESPECT TO THE SUBJECT MATTER HEREIN AND SUPERSEDES ALL PRIOR OR

CONTEMPORANEOUS ORAL OR WRITTEN COMMUNICATIONS, REPRESENTATIONS,

UNDERSTANDINGS OR AGREEMENTS RELATING TO THIS SUBJECT.

End User:

Warranty Date: