Toshiba Satellite P200, P205 computer Maintenance Manual

Toshiba Personal Computer

Satellite P200/ P205

Maintenance Manual

TOSHIBA CORPORATION

[CONFIDENTIAL]

Copyright

© 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.

Toshiba Personal Computer Satellite P200/ P205 Maintenance Manual

First edition Mar. 2007

Disclaimer

The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the M100 Series at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual.

Trademarks

IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.

Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of

Microsoft Corporation.

Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.

Sound Blaster is a registered trademark of Creative Technology Ltd.

Centronics is a registered trademark of Centronics Data Computer Corporation.

Photo CD is a trademark of Eastman Kodak.

All other properties are trademarks or registered trademarks of their respective holders. ii

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Satellite P200

/ P205 Series Maintenance

Manual

Preface

This maintenance manual describes how to perform hardware service maintenance for the

Toshiba Personal Computer Satellite A130/ A135, referred to as the M100 Series in this manual.

The procedures described in this manual are intended to help service technicians isolate faulty

Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your attention.

Each of these messages will be italicized and identified as shown below.

DANGER: “Danger” indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed.

WARNING: “Warning” indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed.

CAUTION: “Caution” indicates the existence of a hazard that could result in property damage if the safety instruction is not observed.

NOTE: “Note” contains general information that relates to your safe maintenance service.

Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.

Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it could come loose, creating a danger of a short circuit, which could cause overheating, smoke or fire.

If you replace the battery pack or RTC battery, be sure to use only the same model battery or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.

Satellite P200

/ P205 Series Maintenance Manual [CONFIDENTIAL]

iii

The manual is divided into the following parts:

Chapter 1 Hardware Overview describes the M100 Series system unit and each FRU.

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.

Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.

Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.

Appendices The appendices describe the following:

Handling the LCD module

Board layout

Pin assignments

Keyboard scan/character codes

Key layout

Screw torque list

Reliability

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification, acronyms are enclosed in parentheses following their definition. For example:

Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type.

Key operation iv

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Satellite P200


Manual

Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause

(Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:

DISKCOPY A: B:

The display

Text generated by the computer that appears on its display is presented in the typeface below:

Format complete

System transferred

Satellite P200


v

Table of Contents

Chapter 1 Hardware Overview

1.1 Features ............................................................................. Error! Bookmark not defined.

1.3 2.5-inch Hard Disk Drive .................................................. Error! Bookmark not defined.

1.4 Optical Disc Devices ......................................................... Error! Bookmark not defined.

1.4.1 DVD-ROM & CD-RW

………………………………………………………..Error! Bookmark not

defined.

1.4.2 DVD Super Multi Double Layer

………………………………………………Error! Bookmark not defined.

1.6 Batteries............................................................................. Error! Bookmark not defined.

..........………………………………………………………………….Error!

Bookmark not defined.

.........…………………………………………………………………..Error!

Bookmark not defined.

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting

2-3

2.2 Troubleshooting

2-Error! Bookmark not defined.

2.3 Power Supply Troubleshooting ........................................................................................2-9

2.4 Display Troubleshooting ..................................………. 2-Error! Bookmark not defined.

2.6 External USB Devices Troubleshooting ........................................................................2-19

2.7 TV-Out Failure Troubleshooting ...................................................................................2-21 vi

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2.10 Optical drive troubleshooting ..................................................................................... 2-27

2.11 Modem Troubleshooting................................................................................................ 2-30

2.12 Express card Troubleshooting ....................................................................................... 2-32

2.13 IEEE 1394 Troubleshooting .......................................................................................... 2-34

2.14 Wireless LAN Troubleshooting..................................................................................... 2-36

2.15 Finger printer troubleshooting ....................................................................................... 2-38

2.16 Bluetooth Troubleshooting…………………...…………………………….……….. 2-40

2.17 4 in 1 card Troubleshooting……………………………………………………..……2-42

2.18 1st HDD Troubleshooting…………..……………………………………………….. 2-44

2.19 2nd HDD Troubleshooting………………………………………………….……….. 2-46

2.20 Camera Troubleshooting…………………………………………………………….. 2-48

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test ...........................................................Error! Bookmark not defined.

3.2 Executing the Diagnostic Test ...........................................Error! Bookmark not defined.

3.4 Speaker Audio Test............................................................Error! Bookmark not defined.

3.5 Fan ON/OFF Test ..............................................................Error! Bookmark not defined.

3.6 Main Battery Charge Test..................................................Error! Bookmark not defined.

3.10 Mouse (Pad) Test ...............................................................Error! Bookmark not defined.

3.11 LCD Pixels Mode Test ......................................................Error! Bookmark not defined.

3.12 Magnetic switch Test .........................................................Error! Bookmark not defined.

3.15 Read 1394 GUID ........................................................................................................... 3-24

3.16 Speaker EQ Check…………...………….…….……………..……………....……......3-25

3.17 Button Test …………..……………………….………….……………….….……….3-26

3.18 Fingerprint DOS Test ……………………....…………….………………..….………3-27

3.19 Clear Fingerprint Registered…………………………….………………...…………...3-29

Satellite P200


vii

3.20 1 st

HDD Test...................................................................................................................3-30

3.21 2 nd

HDD Test………………………….………………………..…………….………..3-33

3.22

Front Edge Logo check ……………….………………………..…………….………..3-36

Chapter 4 Replacement Procedures

4.1 General .............................................................................. Error! Bookmark not defined.

4.7 Modem............................................................................... Error! Bookmark not defined.

4.8 Optical Drive Module........................................................ Error! Bookmark not defined.

4.10 Keyboard ........................................................................... Error! Bookmark not defined.

4.12 Function Button Board ...................................................... Error! Bookmark not defined.

4.13 Wireless LAN Unit............................................................ Error! Bookmark not defined.

4.14 Bluetooth ........................................................................... Error! Bookmark not defined.

4.18 Speakers............................................................................. Error! Bookmark not defined.

4.19 Subwoofer Unit and USB Board ....................................... Error! Bookmark not defined.

4.24 Fan and CPU ..................................................................... Error! Bookmark not defined. viii

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4.26 FL Inverter Board ..............................................................Error! Bookmark not defined.

4.28 Camera and Microphone....................................................Error! Bookmark not defined.

Satellite P200


ix

Appendices

Appendix A Handling the LCD Module..................................................................................A-1

Appendix B Board Layout....................................................................................................... B-1

Appendix C Pin Assignments .................................................................................................. C-1

Appendix D Keyboard Scan/Character Codes.........................................................................D-1

Appendix E Key Layout .......................................................................................................... E-1

Appendix F Series Screw Torque List .................................................................................... F-1

Appendix G Reliability ............................................................................................................G-1 x

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Satellite P200


Manual

Chapter 1

Hardware Overview

1

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1 Hardware Overview

1-ii

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Satellite P200/P205 Series Maintenance Manual


Chapter 1 Contents

1.1 Features ...................................................................................................................... 1-1

1.2 System Unit................................................................................................................ 1-5

1.3 2.5-inch Hard Disk Drive........................................................................................... 1-6

1.4 Optical Disc Devices.................................................................................................. 1-8

1.4.1 DVD-ROM & CD-RW ............................................................................... 1-8

1.4.2 DVD Super Multi Double Layer................................................................. 1-9

1.5 Power Supply ........................................................................................................... 1-10

1.6 Batteries ................................................................................................................... 1-12

1.6.1 Main Battery.............................................................................................. 1-13

1.6.2 RTC battery ............................................................................................... 1-14


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Figures

Figure 1-1 2.5-inch HDD ................................................................................................ 1-6

Tables

Table 1-1 2.5-inch HDD specifications ......................................................................... 1-6

Table 1-2 DVD-ROM & CD-RW drive specifications ................................................. 1-8

Table 1-3 DVD Super Multi Double Layer drive specifications................................... 1-9

Table 1-5 Battery specifications .................................................................................. 1-12

1-iv

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1.1 Features 1 Hardware Overview

1.1 Features

The Satellite P200/ P205 Series Personal Computer uses extensive Large Scale Integration

(LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight and high reliability. This computer incorporates the following features and benefits:

CPU

• Intel® Core

TM 2 Duo Processor

• Intel® Core

TM Duo Processor

• Intel® Celeron® M Processor

Chipset

• Mobile Intel® 945GM Express Chipset

• Mobile Intel® 945PM Express Chipset

• Mobile Intel® 943GML Express Chipset

Memory

• Two DDRII SO-DIMM, up to 4GB with Intel 945PM/GM Chipset or up to 2GB with Intel 943GML Chipset

BIOS

• 1024MB Flash ROM for system BIOS

• Suspend to RAM/Disk

• Password protection

– Power on password

– Supervisor password

– HDD password for WW

– No HDD password for JP

• Various hot key for system control

• Refreshable

• Complete ACPI 3.0 function

• SMBIOS V2.4

• Supports JSB memory Boot, USB Super Fetch, SD Super Fetch

Power

• Universal AC adapter, 90~264VAC, 47~63Hz.

Offers constant voltage 19V output source with 65W, 75W or 90W max output power capacity

• 6-cell Lithium Ion smart battery pack with 10.8V*4000mAh

• 9-cell Lithium Ion smart battery pack with 10.8V*6000mAh

• Approximately 12 hours or longer charging time to 100% battery capacity with system switched on


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1-1

1 Hardware Overview 1.1 Features

• Approximately 4 hours charge time to 100% battery capacity with system switched off or suspend

• Approximately 1.5 days discharging time in Standby Mode for the 9-cell battery and 1 day for the 6-cell battery

•

Discharge time in shutdown mode is approximately 1 month

HDD

• 9.5mm/12.5mm, 2.5” HDD support

• Serial ATA interface

• Single or Dual HDD support

• Up to 250GB per drive

VGA

• Intel® 945GM for Integrated Graphics

• Intel® 943GML for Integrated Graphics

• nVIDIA GeForce® Go 7600

Fixed Optical drives

• 12.7mm height, DVD-ROM & CD-RW combo device

• 12.7mm height, DVD Super Multi device

• 12.7mm height, DVD Super-multi device with Label Flash

Optional devices

• Build-in antenna for wireless LAN module

• Build-in antenna for Bluetooth module

• MDC module

Keyboard

• The computer's keyboard has 104 US keys. There are five types of keys: typewriter keys, keypad overlay, function keys, soft keys, and cursor control keys.

Touch Pad with Two Buttons

• Left button

• Right button

I/O Ports

• Four USB (V2.0) ports

• One 6-in-1 push-push type flash card connector and dard reader

• One DDC2b compliant 15-pin VGA port , 15pins (RGB)

• Express card

• One RJ-11 jack for 56kbps V.92 modem

• One RJ-45 jack with LED indicator

• One Microphone jack

1-2

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1.1 Features 1 Hardware Overview

• One Headphone jack

• One IEEE 1394a port

• One S-Video port

• One DC-In jack

• Wireless Communication Switch and WLAN indicator

• Fingerprint authentication

• Built-in camera with microphone

• Digital/Rotary volume control

• Kensington lock

Express Card Slot

• TI 8402 card bus controller for the model with Bridge media slot

• With Shutter door

• No ZV-Port support

Wireless LAN module

• Dual-band built-in antenna for wireless LAN communication

• 802.11g, a/g, and a/g/n for Intel 945GM/945PM/943GML Chipset

Excellent Power Management Function

• Standby mode, Suspend to RAM or Suspend to disk mode, using time out or hot key

• HDD local standby mode by time out

• LCD local standby mode by time out

• Low battery alarm by beep

• Auto-backlight off when LCD cover closed

• Full ACPI 3.0B supported

• LCD auto-dim mode by time out

Switches

• Power button

• Two programmable launch buttons

• Four control buttons for CD playing

• Wireless communication switch

Security

• Fingerprint authentication

AC Adapter

• Universal AC adapter module

• Liteon, API & Delta 65W, 75W, 90W adapters

• Output voltage: 19Vdc

• Input Voltage/Frequency range: 90-264Vac, 47-63Hz


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1-3

1 Hardware Overview 1.1 Features

Display

• 17” (16:10) TFT screen with a resolution of 1440 horizontal x 900 vertical pixels, CSV VA, high brightness approximately 200nits, WXGA+

Multiple digital media card slot

• Supports xD, SD, miniSD, MS, MS Pro, and MMC

Universal Serial Bus (USB)

The computer has three Universal Serial Bus (USB) ports that comply with the USB

2.0 standard, which enable data transfer speeds more than 40 times faster than USB

1.1 (which this computer also supports.) The USB drives may be used to transfer data at Low, Full, and high speeds.

Bluetooth module

Some computers in this series are equipped with Bluetooth functionality (Version 2.0

+ EDR) with antenna. Bluetooth is a short-range wireless technology used to create

PANs (Personal Area Networks) among your devices, and with other nearby devices like mobile computers, mobile phones, and digital cameras.

OS

• Windows Vista Home Basic/ Home Premium (32/64 bit support)

• Windows Vista Business (32/64 support)

• Vista Premium Logo

1-4

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1.2 System Unit 1 Hardware Overview

The system unit is composed of the following major components:

Processor (depending on the model you purchased)

• Intel® Core

TM 2 Duo Processor T7600/T7400/T7200/T5600/T5500

• Intel® Core

TM Duo Processor T2050/T2060/T2250

• Intel® Celeron® M Processor 530/520

System logic

• Mobile Intel® 945GM with ICH7M Chipset

• Mobile Intel® 945PM with ICH7M Chipset

• Mobile Intel® 943GML with ICH7M Chipset

Memory

• Two DDR-II 533/667MHz SO-DIMM

• Supports Dual channel

• Up to 2GB with 512MB/1GB module for Intel 945PM/945GM/943GML

Chipset

• Up to 4GB with 2GB module for Intel 945PM/945GM/943GML Chipset

Video RAM (Depending on the model you purchased)

• nVIDIA GeForce® Go 7600, up to 256MB VRAM (GDDR2)

Audio subsystem

• Realtek High Definition Audio Codec ALC861

− Microphone-in and headphone-out

− Volume control: Digital control, rotary type, without mute function

− Supports Microsoft Outlook Express audio


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1-5

1 Hardware Overview 1.3 2.5-inch Hard Disk Drive

1.3 2.5-inch Hard Disk Drive

The internal HDD is a random access non-volatile storage device. It has a non-removable

2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports hard drives up to 250 GB.

The HDD is shown in Figure 1-1. Specifications are listed in Table 1-1.

Figure 1-1 2.5-inch HDD

Items

Formatted capacity (GB)

Logical Blocks

(LBA)

Rotational speed (rpm)

Toshiba HDD

Buffer (MB)

Hitachi HDD

Buffer (MB)

Fujitsu HDD

Buffer (MB)

40GB 60GB 80GB 100GB

37.26 55.89 74.52 93.15

78,140,160 117,210,240 156,301,488 195,371,568

5400 5400 5400 5400

8 8 8 8

8 8 8 8

8 8 8 8

Table 1-1 2.5-inch HDD specifications

1-6

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1.3 2.5-inch Hard Disk Drive 1 Hardware Overview

Items

Formatted capacity (GB)

Logical Blocks

(LBA)

Rotational speed (rpm)

Toshiba HDD

Buffer (MB)

Hitachi HDD

Buffer (MB)

Fujitsu HDD

Buffer (MB)

120GB 160GB 200GB 250GB

111.8 149.05 186.31 232.89

234,441,648 312,581,808 390,720,968 488,397,168

5400 5400/4200 4200 4200

8 8 8 8

Table 1-1 2.5-inch HDD specifications (Continued)


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1-7


1.4 Optical Disc Devices

1.4 Optical Disc Devices

1.4.1 DVD-ROM & CD-RW

The DVD-ROM and CD-RW drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write

CD-R at 24x speed and high speed CD-RW at 10x or Ultra speed CD-RW at 24X speed.

The specifications of the DVD-ROM & CD-RW drive are listed in Table 1-2.

Item DVD-ROM mode CD-ROM mode

Data transfer rate (Mbytes/s)

33.3 (U-DMA transfer mode 2)

16.6 (PIO mode 4, Multiword DMA mode 2)

Access time (ms)

Average random access

150 130

Data buffer size (Mbytes)

Formats supported

2MB

DVD:

DVD-VIDEO, DVD-ROM

CD:

CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA,

Photo CD (single/multi-session), CD-EXTRA, CD-Text

Table 1-2 DVD-ROM & CD-RW drive specifications

1-8

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1.4 Optical Disc Devices 1 Hardware Overview

1.4.2 DVD Super Multi Double Layer

The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, write

CD-R at 24x speed and CD-RW at 10x speed, DVD-R at 8x speed, DVD-RW at 4x speed,

DVD+R at 8x speed, DVD+RW at 4x speed, DVD-RAM at 5x speed, DVD+R DL at 2.4x speed, and DVD-R DL at 2x speed.

The specifications of the DVD Super Multi Double Layer drive are listed in Table 1-3.

Item DVD-ROM mode CD-ROM mode

Data transfer rate (Mbytes/s)

33.3 (U-DMA transfer mode 2)

16.6 (PIO mode 4, Multiword DMA mode 2)

Access time (ms)

Average random access

130 130

Data buffer size (Mbytes)

Formats supported

2MB

DVD:

DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM,

DVD+R, DVD+RW, DVD+R DL, DVD-R DL

CD:

CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA,

Photo CD (single/multi-session), CD-EXTRA, CD-Text

Table 1-3 DVD Super Multi Double Layer drive specifications


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1-9

1 Hardware Overview 1.5 Power Supply

This specification defines the performance and characteristic of 65W, 75W, and 90W AC adapter power supply. It supplies a constant voltage 19V output source for Satellite P200/

P205 Series Personal Computer.

A/D conversion

• The EC uses 10-bit sampling for A/D conversion to determine the following values:

– Battery and temperature

AC adaptor and battery check

• The EC checks the following by A/D converted values:

– Battery installed

• The EC checks the following by GPIO values:

– AC adaptor connected

Abnormal check

• The EC determines whether the condition is abnormal, and if so, stores an error code into the error register.

Input port management

• The EC monitors the following input signal status:

– System power ON/OFF status

– Direct CD power ON/OFF status

Beep and LED control

• Beep is caused by the low battery status.

• The EC controls the following two kinds of LED

– DC IN LED (one color: blue)

• Blue: indicates AC adaptor is connected

– Battery LED (two colors: orange and blue)

• Blue solid: The battery is fully charged.

• Orange: The computer is quick-charging the battery / The battery is low.

Power ON/OFF sequence

• When power is turned on or off, the EC starts the power on or off sequence.

– SQ0-4 = power ON sequence

– SQ5-B = power OFF sequence

1-10

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1.5 Power Supply 1 Hardware Overview

Battery charging control

• The EC controls the following.

– The quick charging ON/OFF

– The detection of full charge

Detection of the low battery

• The EC detects the low battery point by the gas gauge.

– LB10M: The system will be driven by the battery for 12 more minutes.

– LB0: The battery won't be able to drive the system after 3 minutes.

– LB1: The battery can drive the system only during the suspend process.

– LB2: The battery cannot drive the system.

New battery installation

• When a new battery is installed, the EC communicates with the E 2

PROM in the battery to read information of the newly installed battery.

Battery capacity calculation

• The EC reads battery remaining and percentage capacity from the battery through SMBus.


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1-11

1 Hardware Overview 1.6 Batteries

1.6 Batteries

The computer has two types of battery:

Main battery pack (18650 size)

RTC battery

The removable main battery pack is the computer’s main power source when the AC adaptor is not attached.

The battery specifications are listed in the table below.

Capacity

4000mAH

6000mAH

Battery name

Main battery (6 cells)

Main battery (9 cells)

RTC battery (Maxell

ML1220T10)

RTC battery (Maxell

ML1220HT10)

RTC battery (Sanyo

ML1220T28)

RTC battery (Panasonic

ML1220/B)

Material

Lithium-Ion

Lithium-Ion

Lithium-Ion

Output voltage

10.8V

10.8V

3.0V

Table 1-4 Battery specifications

17 mAh

1-12

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1.6 Batteries 1 Hardware Overview

1.6.1 Main Battery

Battery charging is controlled by a power supply microprocessor that is mounted on the system board. The power supply microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery using quick charge or trickle charge.

Quick battery charge

When the AC adaptor is attached, there are two types of quick charge: quick charge when the system is powered off and normal charge when the system is powered on.

The times required for charges are listed in the table below.

Normal charge (power on)

Quick charge (power off)

12 hours or longer

About 4 hours or longer

NOTES

1. The time required for normal charge is affected by the amount of power the system is consuming. Use of the fluorescent lamp and frequent disk access diverts power

and lengthens the charge time.

2. Using quick charge, the power supply microprocessor automatically stops the charge after eight hours regardless of the condition of the battery. Overcharging

could cause the battery to explode.

If any of the following occurs, the battery quick charge process stops.

1. The battery becomes fully charged.

2. The AC adaptor or battery is removed.

3. The battery or output voltage is abnormal.

4. The battery temperature is abnormal.

5. The battery SMBus communication fails.

6. The battery cell is bad.

Detection of full charge

A full charge is detected from the battery pack through SMBus when the battery is charging.


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1 Hardware Overview 1.6 Batteries

1.6.2 RTC battery

The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. The table below lists the charging time and data preservation period of the RTC battery. The RTC battery is charged by the adaptor or main battery, while the computer is powered on.

Status Time

Charging Time (power on) About 24 hours

Data preservation period (full charge) 1 month

1-14

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Chapter 2

Troubleshooting Procedures

2

2 Troubleshooting Procedures


2.3 Power Supply Troubleshooting......................................................................................9

2.6 External USB Devices Troubleshooting......................................................................19

2.7 TV-Out Failure Troubleshooting .................................................................................21

2.10 Optical drive troubleshooting ......................................................................................27

2.11 Modem Troubleshooting..............................................................................................30

2.12

Express card Troubleshooting......................................................................................32

2.13

IEEE 1394 Troubleshooting ........................................................................................34

2.14 Wireless LAN Troubleshooting...................................................................................36

2.15 Finger printer troubleshooting .....................................................................................38

2.16 Bluetooth Troubleshooting…………………...…………………………….……….. 40

2.17 4 in 1 card Troubleshooting……………………………………………………..……42

2.18

1st HDD Troubleshooting…………..………………………………………………..44

2.19

2nd HDD Troubleshooting………………………………………………….………..46

2.20

Camera Troubleshooting……………………………………………………………..48

Satellite P200 / P205 /Satellite Pro P200 Series Maintenance Manual

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1


Figures

Figure 2-1 Troubleshooting flowchart (1/2) ....................................................................... 5

Figure 2-1 Troubleshooting flowchart (2/2) ....................................................................... 6

Figure 2-2 Power Supply Troubleshooting Process............................................................ 9

Figure 2-3 Display troubleshooting process ..................................................................... 14

Figure 2-4 Keyboard troubleshooting process .................................................................. 17

Figure 2-5 External USB device troubleshooting process ................................................ 19

Figure 2-6 TV-out troubleshooting process ...................................................................... 21

Figure 2-7 TouchPad troubleshooting process.................................................................. 23

Figure 2-8 Speaker troubleshooting process ..................................................................... 25

Figure 2-9

Optical drive troubleshooting process ............................................................. 27

Figure 2-10 Modem troubleshooting process ..................................................................... 30

Figure 2-11 Express card troubleshooting process ............................................................. 32

Figure 2-12 IEEE 1394 troubleshooting process ................................................................ 34

Figure 2-13 Wireless LAN troubleshooting process........................................................... 36

Figure 2-14 Finger printer troubleshooting process............................................................ 38

Figure 2-15 Bluetooth troubleshooting process…..……………………………….………40

Figure 2-16 4 in 1 card troubleshooting process……………………………..…….………42

Figure 2-17 1 st

HDD troubleshooting process…………………..……….…..…………….44

Figure 2-18 2 nd

HDD troubleshooting process………………………………….……..….46

Figure 2-19 Camera troubleshooting process…………………..………………….…..….48

Tables

Table 2-1 Battery LED ....................................................................................................... 10

Table 2-2 DC-IN LED ........................................................................................................ 11


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2


Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are:

1. Display 6. TouchPad 11. IEEE 1394 port

2. USB Floppy Drive

3. Keyboard

4. USB ports

7. Speaker

8. Optical drive

9. Modem

12. Wireless LAN system

13. finger printer

14. Bluetooth

The Diagnostics Disk operations are described in Chapter 3. Detailed replacement procedures are given in Chapter 4.

The following tools are necessary for implementing the troubleshooting procedures:

1. Diagnostics Disk (Repair and Sound Repair)

2. Phillips screwdriver (2 mm)

3. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door)

4. 2DD or 2HD formatted work disk for floppy disk drive testing

5. Express card test card

6. Cleaning kit for floppy disk drive troubleshooting

7. Cleaning kit for optical drive troubleshooting

8. Multimeter

9. External monitor

10. USB compatible keyboard

11. Multimedia sound system with line-in and line-out ports

12. Headphones

13. USB test module and USB cable

14. Music CD


[CONFIDENTIAL]

3


If you know the location of the malfunction, turn directly to the appropriate section of this chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before performing any troubleshooting procedures, verify the following: z Ask the user if a password is registered and, if it is, ask him or her to enter the password. z Verify with the customer that Toshiba Windows Vista is installed on the hard disk.

Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction. z Make sure all optional equipment is removed from the computer. z Make sure the floppy disk drive, if installed, is empty. If no FDD module is installed, you should use an external FDD to run the diagnostics tests


[CONFIDENTIAL]

4


S T A R T

C o n n e c t th e A C a d a p te r to th e D C -IN so c k e t

Is th e D C -IN L E D o n ?

Y es

Is th e B a tte ry L E D o n ?

Y es

T u rn th e P o w e r s w itc h o n

Y es

Is th e P o w e r O n L E D o n ?

Y es

Is th e "T o sh ib a " lo g o m e ssa g e d isp la y?

Y es

If th e " p a ssw o rd " m e ssa g e d isp la ys, typ e th e p a ssw o rd , th e n p re ss E n te r.

No

No

No

P e rf o rm th e P o w e r S u p p ly

T ro u b le sh o o tin g p ro c e d u re s in s e c tio n 2 .3





No

P e rfo rm th e D is p la y


Is T o s h ib a W in d o w s b e in g lo a d e d ?

Y es

A

No

P e rfo rm d ia g n o stic s p ro g ra m .

R u n C M 1 6 5 .E X E a n d se le c t th e

H A R D D IS K ite m .

Figure 2-1 Troubleshooting flowchart (1/2)


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5


A

Does typed characters appear correctly?

Yes

Insert the diagnostics disk into the FDD.

Then run the diagnostics test program.

Yes

Is the diagnostics test loaded?

Yes

Allow each test to perform automatically

No

Perform the Keyboard

Troubleshooting procedures in section 2.6

No

Perform the FDD

Troubleshooting procedures in section 2.5

Is an error detected by any of the diagnostics tests?

No

System is normal

Yes

After confirming which diagnostics test has detected an error, perform the appropriate procedure as outlined below.

End

Figure 2-1 Troubleshooting flowchart (2/2)


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6


If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows:

1. If an error is detected by the battery test, perform the Power Supply Troubleshooting procedures in Section 2.3.

2. If an error is detected by the display test, perform the Display Troubleshooting procedures in Section 2.4.

3. If an error is detected by the keyboard test, perform the Keyboard Troubleshooting procedures in Section 2.5.

4. If an error is detected by the TouchPad test, perform the TouchPad Troubleshooting procedures in Section 2.8.

5. If an error is detected by the audio test, perform the Speaker Troubleshooting procedures in Section 2.9 and the Optical Drive Troubleshooting Procedures in

Section 2.10.

6. If an error is detected by the modem test, perform the Modem Troubleshooting

Procedures in Section 2.11.

7. If an error is detected by Camera test, perform the Camera Trouble shooting

Procedures in Section 2.15.


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Other problems that are not covered by the diagnostics program may be discovered by a user.

1. If an error is detected when using an external USB device, perform the External USB

Devices Troubleshooting procedures in Section 2.6.

2. If an error is detected when using the TV-out connection, perform the TV-Out Failure

Troubleshooting procedures in Section 2.7.

3. If an error is detected when using the speakers, perform the Speaker Troubleshooting procedures in Section 2.10.

4. If an error is detected when using the modem, perform the Modem Troubleshooting procedures in Section 2.11.

5. If an error is detected when using the Express card unit, perform the Express card unit


6. If an error is detected when using the IEEE1394 device, perform the IEEE1394 device


7. If an error is detected when using the Wireless LAN, perform the Wireless LAN



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ST A R T

C heck P o w er S upp ly Status

(P ro cedure 1)

A re the D C -IN and

B attery L E D s lit?

Yes

C heck p ow er sup p ly co nnections

(P rocedure 3)

No

R eplace ad aptor / b attery

(P roced ure 2 )

C an you turn the com p uter on?

No

A re the internal po w er connectio ns secure?

Yes

R ep lace system b o ard

Yes

R un d iagno stic p rogram

(P roced ure 4 )

No

P erform internal co nnection check

(P roced ure 5 )

E N D

Figure 2-2 Power Supply Troubleshooting Process


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The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures described in this section are:

Procedure 1: Power status check

Procedure 2: Adaptor / battery replacement

Procedure 3: Power supply connection check

Procedure 4: Diagnostic check

Procedure 5: Internal connection check

Procedure 1 Power Status Check

The following LEDS indicate the power supply status:

Battery LED

DC-IN LED

The power supply controller displays the power supply status through the Battery and the DC-

IN LEDS as listed in the tables below.

Table 2-1 Battery LED

Battery State LED colors

Charging Amber, solid on

Discharging

Definition

Battery charging with AC.

Blue, solid on

Blue color off

Battery fully charged by AC

Battery abnormal stop charging with AC

(Bad cell/ Overheated)

Amber, blinking Battery within low state: 12 minutes

(LED on for 1 second remaining every 4 seconds)

Amber, blinking Battery within critical low state: 3

(LED on for 1 second minutes remaining. The system is every 2 seconds) protected and cannot be re-powered on without the AC power connected.

Amber color off Battery not in low or critical low state;

It’s in discharging state


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Table 2-2 DC-IN LED

AC-IN LED Power supply status

Solid on

Off

AC power exists (LED is solid Blue).

No AC power exists.

To check the power supply status, install a battery pack and connect an AC adaptor to the

DC-IN port on the computer and to a power supply.

If the DC-IN LED or Battery LED is not lit, go to Procedure 2.

Procedure 2 Adaptor / battery replacement

A faulty adaptor may not supply power or may not charge the battery. Perform Check 1.

Check 1 Connect a new AC adaptor. If the problem is not resolved, go to Check 2.

Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3.


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Procedure 3 Power supply connection check

The power supply wiring diagram is shown below:

AC adaptor cord

AC power cord

AC adaptor

System board

Battery

Any of the connectors may be disconnected. Perform Check 1.

Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for breaks. If the power cord is damaged, connect a new AC power cord. If there is no damage, go to Check 2.

Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the

DC-IN socket, AC adaptor inlet and wall outlet. If these cables are connected correctly, go to Check 3.

Check 3 Make sure that the DC-IN input port socket is firmly secured to the system board of the computer.

• If the DC-IN input socket is loose, go to Procedure 5.

• If it is not loose, go to Check 4.

Check 4 Use a multi-meter to make sure that the AC adaptor output voltage is close to 19

V. If the output is several percent lower than 19 V, go to Check 5. If the output is close to 19 V, go to Check 6.

Check 5 Connect a new AC adaptor or AC power cord.

• If the DC-IN LED does not light, go to Procedure 4.

• If the battery LED does not light, go to Check 6.

Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery LED still does not light, go to Procedure 4.


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Procedure 4 Diagnostic check

The power supply may not charge the battery pack. Perform the following procedures:

1. Reinstall the battery pack.

2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to

Procedure 5.

3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and

Diagnostics. If no problem is detected, the battery is functioning normally.

Procedure 5 Replacement check

The system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. Check the connection between the AC adaptor and the system board. After checking the connection, perform Check 1:

Check 1 Use a multi-meter to make sure that the fuses on the system board are not blown.

If a fuse is not blown, go to Check 2. If a fuse is blown, go to Check 3.

Check 2 Make sure that the battery cable is firmly connected to the system board. If it is connected firmly, go to Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.


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S T A R T

P e r fo r m e x te r n a l d is p la y c h e c k

( P r o c e d u r e 1 )

Y es

D o e s th e e x te r n a l d is p la y fu n c tio n o k ?

N o

P e r f o r m d ia g n o s tic c h e c k

( P r o c e d u r e 2 )

W a s a d is p la y p r o b le m d e te c te d ?

Y es

P e r fo r m c o n n e c to r a n d r e p la c e m e n t c h e c k

( P r o c e d u r e 3 )

R e p la c e s y s te m b o a r d

N o

D is p la y is n o t fa u lty . C o n tin u e tr o u b le s h o o tin g r e fe r to F ig u r e 2 .1

E N D

Figure 2-3 Display troubleshooting process


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14


This section describes how to determine if the computer’s display is functioning properly.

The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: External display check


Procedure 3: Connector and replacement check

Procedure 1 External display check

Connect an external display to the computer’s external monitor port, and then boot the computer. The computer automatically detects the external display.

If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3.

If the external monitor appears to have the same problem as the internal monitor, the system board may be damaged. Go to Procedure 2.


The Display Test program is stored on the computer’s Diagnostics disk. This program checks the display controller on the system board. Insert the Diagnostics disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and

Diagnostics for details.

If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning properly.


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15


Procedure 3 Connector and replacement check

The FL inverter board, LCD module, and system board are connected to the display circuits.

Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks:

Check 1 Make sure the DDR RAM module is seated properly. Test display again. If the problem still exits, replace the DDR RAM module. If the problem still exists, perform Check 2.

Check 2 Replace the FL inverter board with a new one and test display again. If the problem still exists, perform Check 3.

Check 3 Replace the LCD module with a new one and test display again. If the problem still exists, perform Check 4.

Check 4 Replace the LCD/FL cable with a new one and test display again. If the problem still exists, perform Check 5.

Check 5 Replace the CPU with another of the same specifications. If the problem still exists, perform Check 6.

Check 6 The system board may be damaged. Replace it with a new one.


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16


S T A R T

P e r fo r m e x te r n a l k e y b o a r d c h e c k

( P r o c e d u r e 1 )

N o

D o e s th e e x te r n a l k e y b o a r d fu n c tio n o k ?

Y es

P e r f o r m d ia g n o s tic c h e c k

( P r o c e d u r e 2 )

W a s a k e y b o a r d p r o b le m d e te c te d ?

Y es

P e r fo r m c o n n e c to r a n d r e p la c e m e n t c h e c k

( P r o c e d u r e 3 )


N o

K e y b o a r d is n o t fa u lty . C o n tin u e tr o u b le s h o o tin g r e fe r to F ig u r e 2 .1

E N D

Figure 2-4 Keyboard troubleshooting process


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17


To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: External keyboard check



Procedure 1 External keyboard check

Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer.

The computer automatically detects the external keyboard.

If the external keyboard works correctly, the internal keyboard or its connections may be faulty. Go to Procedure 2.

If the external keyboard appears to have the same problem as the internal keyboard, the system board may be damaged. Replace it with a new one following the instructions in

Chapter 4.


Run the Diagnostic Program, which will automatically execute the Keyboard Test. Refer to

Chapter 3, Tests and Diagnostics for more information on how to run the program.

If an error is located, go to Procedure 3. If an error does not occur, the keyboard is functioning properly.


The keyboard and/or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks.

Check 1 Make sure the keyboard cable is firmly connected to the system board.

If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still an error, go to Check 2.

Check 2 The keyboard may be damaged. Replace it with a new one following the instructions in Chapter 4.

If the problem still exists, perform Check 3.



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18


2.6 External USB Devices Troubleshooting

S T A R T

P e r fo r m e x te r n a l d e v ic e a n d c o n n e c tio n c h e c k

( P r o c e d u r e 1 )

C h e c k U S B p o r t c o n n e c tio n

Y es

D o e s th e d e v ic e f u n c tio n w h e n c o n n e c te d to a d iff e r e n t U S B p o r t?

N o

D o e s a n a lte r n a tiv e U S B d e v ic e fu n c tio n c o r r e c tly ?

Y es

O r ig in a l U S B d e v ic e is fa u lty

N o


( P r o c e d u r e 2 )

E N D

Figure 2-5 External USB device troubleshooting process


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19


To determine if the computer’s external USB devices are functioning properly, perform the following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: External device and connection check

Procedure 2: Replace system board

Procedure 1 External device and connection check

The USB device may be damaged or the connection may be faulty. Perform Check 1.

Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets. If the cable is connected correctly, go to Check 2.

Check 2 Plug the USB device into another USB socket (there are three in all). If the USB device still does not work, go to Check 4.

If the device functions correctly when connected to another USB port, go to

Check 3.

Check 3 Make sure that the USB socket is firmly secured to the system board of the computer. If the malfunction remains, the system board may be damaged. Go to

Procedure 2.

Check 4 Connect an alternative USB device to one of the computer’s USB ports, and then boot the computer. The computer automatically detects the external device.

If the alternative USB device works correctly, the original device may be damaged and should be replaced.

If the alternative USB device appears to have the same problem as the original device, the system board may be damaged. Go to Procedure 2.

Procedure 2 Replace system board

If the error persists, the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.


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2.7 TV-Out Failure Troubleshooting

S T A R T

P e r fo r m T V c o n n e c tio n c h e c k

( P r o c e d u r e 1 )

D o e s r e p la c e m e n t T V c a b le fu n c tio n p r o p e r ly ?

N o

P e r fo r m T V s e t c h e c k

( P r o c e d u r e 2 )

N o

R e p la c e T V c a b le

T V fu n c tio n in g o k ?

Y es


E N D

N o

U s e d if fe r e n t T V s e t

Figure 2-6 TV-out troubleshooting process


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21


To determine if the computer’s TV-out port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: TV connection check

Procedure 2: TV set check

Procedure 1 TV connection check

The TV cable may be damaged or the connections may be loose. Perform Check 1:

Check 1 Make sure TV cable is firmly plugged into both the TV set and the TV-out port of the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the TV-out port is firmly secured to the system board of the computer.

If the malfunction remains, go to Check 3.

Check 3 The TV cable may be damaged. Replace with a good cable. If the malfunction remains, go to Procedure 2.

Procedure 2 TV set check

The TV set may be faulty. Perform Check 1:

Check 1 Try using the set for television reception. If it does not work, the set may be damaged. If the set does work, perform Check 2.

Check 2 Try connecting a different television to the computer. If the replacement television works, the original set may be damaged. If the replacement set does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.


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22


START

TouchPad connection check (Procedure 1)

TouchPad replacement check (Procedure 2)

Replace system board

END

Figure 2-7 Touchpad troubleshooting process


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23


To determine if the computer’s built-in TouchPad is functioning properly, perform the following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: TouchPad connection check

Procedure 2: TouchPad replacement check

Procedure 1 TouchPad connection check

The TouchPad is connected via the TouchPad FPC to the system board. Make sure the

TouchPad FPC cable is firmly connected to the TouchPad and system board. Refer to Chapter

4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks.

If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or there is still an error, go to Procedure 2.

Procedure 2 TouchPad replacement check

The TouchPad unit or FPC may be defective or damaged. Replace each with a new one following the steps in Chapter 4. If the FDD is still not functioning properly, replace the system board with a new one following the steps in Chapter 4.


[CONFIDENTIAL]

24


START

Perform audio source test

(Procedure 1)

Do all sources have same problem?

Yes

Perform earphone test

(Procedure 2)

No

Speakers are not faulty. Continue troubleshooting see Figure 2-1

Do earphones function correctly?

Yes

No

Perform connection check

(Procedure 3)

Perform replacement check

(Procedure 4)


END

Figure 2-8 Speaker troubleshooting process


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25


To determine if the computer’s built-in speakers are functioning properly, perform the following procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed.

Procedure 1: Audio source test

Procedure 2: Earphone test

Procedure 3: Connection check

Procedure 4: Replacement check

Procedure 1 Audio source test

Try different audio sources (e.g. an audio CD and digital music file) to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue with Procedure 2.

Procedure 2 Earphone test

Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3.

If they do not function correctly, the system board may be defective or damaged. Replace it with a new one.

Procedure 3 Connection check

Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures and make sure the speaker cable is firmly connected to the audio board. If the stereo speakers are still not functioning properly, go to Procedure 4.

Procedure 4 Replacement check

If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged.

Replace them with new ones. If the stereo speakers still do not work properly, try replacing in turn the audio board and system board.


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26


2.10 Optical Drive Troubleshooting

START

Perform audio CD check

(Procedure 1)

Audio CD functions ok?

No

Perform drivecleaning check

(Procedure 2)

Yes

Perform software check

(Procedure 3)

Perform diagnostic test

(Procedure 4)

Perform connection and replacement check

(Procedure 5)


END

Figure 2-9 Optical drive troubleshooting process


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27


This section describes how to determine if the computer’s internal optical drive is functioning properly. The Satellite P200/Satellite P205/Satellite Pro P200/EQUIUM P200/SATEGO

P200 module bays can accommodate the following optical drives:

DVD SuperMulti supporting +-R Double Rayer

COMBO device

Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and continue with the other procedures as required.

Procedure 1: Audio CD test

Procedure 2: Drive cleaning check

Procedure 3: Software check

Procedure 4: Diagnostic test

Procedure 5: Connection and replacement check

Procedure 1 Audio CD check

First, insert an audio CD into the CD/DVD drive. If it works, the problem is not with the drive. Go to Procedure 3. If the audio CD does not work, go to Procedure 2. If the CD/DVD

LED on the front panel does not light when the disc is played and the drive gives no response, go straight to Procedure 3.

Procedure 2 Drive cleaning check

Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning product instructions. If the problem persists, go to Procedure 3.

Procedure 3 Software check

Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.

Procedure 4 Diagnostic test

The audio test program stored in the Diagnostics Disk will test the drive’s ability to play an audio CD. See Chapter 3 for details.

If any errors occur while executing the diagnostic program, go to Procedure 5.


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28


Procedure 5 Connection check and replacement check

The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be damaged. Disassemble the computer following the steps described in

Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure the drive is firmly connected to the system board. If the connection is good and there is still an error, go to Check 2.

Check 2 The drive or drive cable may be defective or damaged. Replace each with a new one following the steps in Chapter 4, Replacement Procedures. If the drive is still not functioning properly, perform Check 3.

Check 3 The system board may be damaged. Replace it with new one following the instructions in Chapter 4, Replacement Procedures.


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29


2.11 Modem Troubleshooting

START

Perform telephone line connection check

(Procedure 1)

Computer unable to detect telephone signal?

Yes

Check / replace telephone line and connections

No

Perform connection check

(Procedure 2)

Perform replacement check

(Procedure 3)


END

Figure 2-10 Modem troubleshooting process


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30


This section describes how to determine if the computer's modem is functioning properly.

Figure 2-12 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: Telephone line connection check

Procedure 2: Modem card connection check

Procedure 3: Modem card replacement check

Procedure 1 Telephone line connection check

The telephone cable may be damaged or the connections may be loose. Attempt to connect the computer to a network through using the modem. If the modem does not function at all, go to Procedure 3. If the attempt fails because the computer detects no telephone signal, the fault may be in the telephone cable, the wall socket or the modem port. Perform Check 1:

Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket and the modem port of the computer. If the cable is connected correctly, go to

Check 2.

Check 2 Make sure the modem port is firmly secured to the system board of the computer.

If the malfunction remains, go to Check 3.

Check 3 The telephone cable may be damaged. Replace with a good cable. If the malfunction remains, go to Procedure 2.

Procedure 2 Modem card connection check


Procedures and ensure that the modem card is well connected to the system board. If the problem persists, perform Procedure 3.

Procedure 3 Modem replacement check

The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the system board may be defective or damaged. Replace the System Board with a new one following the steps in Chapter 4, Replacement Procedures.


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2.12 Express card Troubleshooting

START

Perform Express card test

(Procedure 1)

Do errors occur during express card test?

No

Express card unit is not faulty.

Yes

Perform express card socket replacement check

(Procedure 2)


END

Figure 2-11 Express card troubleshooting process


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32


This section describes how to determine if the Express card player is functioning properly.

The process is summarized in Figure 2-13. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: Express card test

Procedure 2: Express card socket replacement check

Procedure 1 Express card test

The Express test card contains a Express test program. Ensure the card in fully inserted into the socket before running the program.

If an error occurs during the Express card test, perform Procedure 2. If no error occurs, it is likely that the original PC card was faulty.

Procedure 2 Express card socket replacement check

The Express card socket may be damaged or defective, for instance the socket pins can be bent. Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures and replace the socket. If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4.


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33


2.13 IEEE 1394 Troubleshooting

START

No

Perform IEEE 1394 device check

(Procedure 1)

Is IEEE 1394 transmission ok?

Yes

Perform diagnostic check

(Procedure 2)

Was an IEEE 1394 problem detected?

Yes

Perform connection and replacement check

(Procedure 3)

No

IEEE 1394 port and transmission are not faulty. Continue troubleshooting - refer to Figure 2.1


END

Figure 2-12 IEEE 1394 troubleshooting process


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34


To determine if the computer’s IEEE 1394 system is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: IEEE 1394 device check


Procedure 3: Connection and replacement check

Procedure 1 IEEE 1394 device check

Connect an IEEE 1394 device to the computer’s IEEE 1394 port, then boot the computer for

Windows Vista. The computer should automatically detect the 1394 device. Check whether the device can transmit data to the computer.

If the device is able to communicate with the computer, the problem may be intermittent or connections may be faulty. Go to Procedure 2.

If communication is impaired, there may be a faulty connection. Go to Procedure 3.


Run the Diagnostic Program, which will automatically execute the IEEE 1394 port test for transmission. Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.

If an error is located, go to Procedure 3. If an error does not occur, the 1394 port is functioning properly.

Procedure 3 Connection and replacement check

The transmission cable may be damaged or the connections may be loose. Perform Check 1:

Check 1 Make sure the transmission cable is firmly plugged into both the IEEE 1394compatible device and the IEEE 1394 port of the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the IEEE 1394 port is firmly secured to the system board of the computer. If the malfunction persists, go to Check 3.

Check 3 The transmission cable may be damaged. Replace with a good cable. If the malfunction persists, go to Check 4



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35


2.14 Wireless LAN Troubleshooting

START

Perform diagnostic test

(Procedure 1)

Was a wireless LAN problem delected?

Yes

Perform connector and replacement check

(Procedure 2)

No

Wireless LAN system is not faulty. Continue troubleshooting - refer to Figure 2.1

Replace wireless LAN antenna/unit


END

Figure 2-13 Wireless LAN troubleshooting process


[CONFIDENTIAL]

36


The wireless LAN antenna wire, wireless LAN unit or system board may each be the source of a wireless LAN fault. Any of these components may be damaged. To determine if the computer’s wireless LAN system is functioning properly, perform the following procedures.

Figure 2-15 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.




Run the Diagnostic Program, which will automatically execute the wireless LAN test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the wireless LAN system is functioning properly.


The wireless LAN antenna, wireless LAN unit or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures, and perform the following checks.

Check 1 Make sure that the wireless LAN antenna is firmly connected to the wireless LAN unit (refer to Chapter 4 for instructions) and that the wireless LAN unit is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 Check that the wireless communication switch is turned to “On”, and then make sure that the wireless communication LED on the front panel is lit. If the LED is lit but the wireless LAN function is still faulty, the antenna may be damaged.

Replace with a new antenna following the steps in Chapter 4, Replacement

Procedures. If the problem persists, or if the wireless LAN LED is not lit when the wireless communication switch is turned to “On”, go to Check 3.

Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 4.



[CONFIDENTIAL]

37


2.15 Finger printer Troubleshooting

Figure 2-14 Finger printer troubleshooting process


[CONFIDENTIAL]

38


The Finger printer board or system board may be the reason of a finger printer fault. Either of these two components may be damaged. To determine if the computer’s Finger printer is functioning properly, perform the following procedures. Figure 2-14 outlines the process.

Start with Procedure 1 and continue with the other procedures as instructed.




Run the Diagnostic Program, which will automatically execute the Finger printer test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the Finger printer system is functioning properly.


The Finger printer board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Finger printer board FFC is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 The Finger printer board may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.



[CONFIDENTIAL]

39


2.16 Bluetooth Troubleshooting

START

Preform diagnostic test

(Procedure 1)

Was a Bluetooth problem detect?

Bluetooth is not faulty.

Continue troubleshooting-refer to Figure 2.1

Perform connector and replacement check

(Procedure 2)

Replace Bluetooth antenna moudle.


END

Figure 2-15 Bluetooth troubleshooting process


[CONFIDENTIAL]

40


The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a

Bluetooth fault. Any of these components may be damaged. To determine if the computer’s

Bluetooth is functioning properly, perform the following procedures. Figure 2-16 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.




Run the Diagnostic Program, which will automatically execute the Bluetooth test. Refer to

Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the Bluetooth system is functioning properly.


The Bluetooth, antenna module or system board may be disconnected or damaged.


Procedures, and perform the following checks.

Check 1 Make sure that the Bluetooth antenna is firmly connected to the Bluetooth module

(refer to Chapter 4 for instructions) and that the Bluetooth FFC is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 Check that the Bluetooth communication switch is turned to “On”, then make sure that the communication LED on the left panel is lit. If the LED is lit but the

Bluetooth function is still faulty, the antenna module may be damaged. Replace with a new antenna following the steps in Chapter 4, Replacement Procedures. If the problem persists, or if the Bluetooth communication LED is not lit when the

Bluetooth communication switch is turned to “On”, go to Check 3.

Check 3 The Bluetooth module may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 4.



[CONFIDENTIAL]

41


2.17 4 in 1 card Troubleshooting

START

Perform 4 in 1 CARD test

(Procedure 1)

Do errors occur during 4

IN 1 CARD test?

No

4 IN 1 unit is not faulty.

Yes

Perform 4 IN 1 card socket replacement check

(Procedure 2)


END

Figure 2-16 4 in 1 card troubleshooting process


[CONFIDENTIAL]

42


This section describes how to determine if the 4 IN 1 Card player is functioning properly. The process is summarized in Figure 2-16. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: 5 in 1 card test

Procedure 2: Express socket replacement check

Procedure 1 4 in 1 card test

The 4 in 1 Card test card contains a 4 in 1 card test program. Ensure the card in fully inserted into the socket before running the program.

If an error occurs during the 4 in 1 card test, perform Procedure 2. If no error occurs, it is likely that the original 4 in 1 card was faulty.

Procedure 2 4 in 1 Card socket replacement check

The 4 in 1 Card socket may be damaged or defective, for instance the socket pins can be bent.

Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures and replace the socket. If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4.


[CONFIDENTIAL]

43


2.18 1

st

HDD Troubleshooting

Figure 2-17 HDD troubleshooting process


[CONFIDENTIAL]

44


The 1 st

HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the computer’s 1 st

HDD is functioning properly, perform the following procedures. Figure 2-15 outlines the process. Start with

Procedure 1 and continue with the other procedures as instructed.




Run the Diagnostic Program, which will automatically execute the 1 st

HDD R/W test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the 1 st

HDD function is functioning properly.


The 1 st

HDD module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the 1 st

HDD module is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 The 1 st

HDD module may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.



[CONFIDENTIAL]

45



[CONFIDENTIAL]

46


2.19 2

nd

HDD Troubleshooting

Figure 2-18 2 nd

HDD troubleshooting process


[CONFIDENTIAL]

47


The 2 nd

HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the computer’s 2 nd

HDD is functioning properly, perform the following procedures. Figure 2-15 outlines the process. Start with





Run the Diagnostic Program, which will automatically execute the 2 nd

HDD R/W test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the 2 nd

HDD function is functioning properly.


The 2 nd

HDD module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the 2 nd

HDD module is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 The 2 nd

HDD module may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.



[CONFIDENTIAL]

48


2.20 Camera Troubleshooting

Figure 2-19 Camera troubleshooting process


[CONFIDENTIAL]

49


The Camera board or system board may be the reason of a Camera fault. Either of these two components may be damaged. To determine if the computer’s Camera is functioning properly, perform the following procedures. Figure 2-18 outlines the process. Start with





Run the functioning Program in windows, which will display the Camera test result.

If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the

Camera system is functioning properly.


The Camera board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Camera board FPC is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 The Camera board may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.



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50

Chapter 3

Tests and Diagnostics

3

3. Tests and Diagnostics

Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual 3-1

Contents

3.1 The Diagnostic Test .........................................................................................................3-3

3.2 Executing the Diagnostic Test..........................................................................................3-4

3.4 Speaker Audio Test ..........................................................................................................3-9

3.5 Fan ON/OFF Test ...........................................................................................................3-10

3.6 Main Battery Charge Test ..............................................................................................3-11

3.10 Mouse (Pad) Test ...........................................................................................................3-15

3.11 LCD Pixels Mode Test ...................................................................................................3-17

3.12 Magnetic switch Test .....................................................................................................3-18

3.15 Read 1394 GUID............................................................................................................3-24

3.16 Speaker EQ Check…………...………….…….……………..……………....……......3-25

3.17 Button Test …………..……………………….………….……………….….……….3-26

3.18 Fingerprint DOS Test ……………………....…………….………………..….………3-27

3.19 Clear Fingerprint Registered…………………………….………………...…………...3-29

3.20 1 st

HDD Test...................................................................................................................3-30

3.21 2 nd

HDD Test………………………….………………………..…………….………..3-33

3.22 Front Edge Logo check ……………….………………………..…………….………..3-36

Satellite P200/P205 /Satellite Pro P200 Series Maintenance Manual


3.1 The Diagnostic Test

This chapter explains how to use the Test & Diagnostic program to test the functions of the

(Base on Orlando10M&10MG T&D version 1.0) hardware modules. The Test & Diagnostic

Program is stored on the T&D diskettes. The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed.

NOTES: To start the diagnostics, follow these steps

1. Check all cables for loose connections.

2. Exit this program when you are at Main Menu.

The TEST & DIAGNOSTIC PROGRAM contains the following functional tests:

CONFIG CHECK TEST

SPEAKER AUDIO TEST

FAN ON/OFF TEST

MAIN BATTERY CHARGE TEST

FDD TEST

ODD TEST

KEYBOARD TEST

MOUSE(PAD) TEST

LCD PIXELS MODE TEST

MAGNETIC SWITCH TEST

HDD R/W TEST

LAN TEST

RTC TEST

IEEE1394 CODE TEST

Speaker EQ Check&Rewrite

Button Test

Fingerprint DOS Test

Clear FP(Fingerprint) Registered

Front Edge Logo check

You will need the following equipment to perform some of the Diagnostic test programs.

The diagnostics diskette (2 pcs)

A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test)

A data CD disc (ODD Test)

A LAN loopback

The following sections explain how to execute the Test & Diagnostic Program and detail the tests within the program.



3.2 Executing the Diagnostic Test

DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC

PROGRAM, follow these steps:

1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The diagnostics diskette contains the DOS boot files.) And then follow the instructions to swap with the diagnostics diskette #2 for T&D program installed in RAM driver.

NOTE: To execute the CD test, make sure the CD is installed in the ODD drive.

The T&D Program can run by single test item when you press corresponsive English letter of test item, or run two or more test items what you like if you choose them by

“Arrow cursors” and “Space Bar” – the wonderful thing is you can setup test loop by

“Enter” button. And it also asks you if you like to copy test log file to diskette as reference at the end of test(s).

The test list is as the following:

A. CONFIG CHECK TEST

B. SPEAKER AUDIO TEST

C. FAN ON/OFF TEST

D. MAIN BATTERY TEST

E. FDD TEST

F. ODD TEST

G. KEYBOARD TEST

H. MOUSE (PAD) TEST

I. LCD PIXELS MODE TEST

J. MAGNETIC TEST

K. LAN TEST

L. RTC TEST

M. IEEE1394 CODE TEST

N. SPEAKER EQ CHECK TEST

O. BUTTON TEST

P. FINGERPRINT TEST

Q. CLEAR FP REGISTERED

R. 1 st

HDD TEST

S. 2 nd

HDD TEST


The below display will show up at the beginning of T&D program


If the test result passes, the following display will show up:



If an error is detected and a test fails, the following message displays:

Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “Y” key pressed.

It will skip this process if “N” key pressed.



And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed.



This Item will show the unit configuration. It includes:

CPU type (Single/Dual Yunah; Cache ; CPU speed ;CPU FSB)

DDRAM SIZE

ODD TYPE ((DVD-SuperMulti; COMBO; …)

Panel ID

HDD type & capacity (Vendor ID. Model .Firmware)

VRAM size / VGA CHIP TYPE

Battery cell (6cell;9cell;12cell)

Wireless type

LAN Type

1394

Bluetooth

SKU ID

The screen should display as below:


3 Tests and Diagnostics

3.4 Speaker Audio Test

The speaker audio test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated.

NOTE: Remember to tune up the volume as “Maximum” before this test starts.

The screen should display as below, indicating whether the test is passed or failed after the question.



3.5 Fan ON/OFF Test

The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test:

The computer will let the fan be “ON” after any key pressed. Feel the wind or listen the rotating sound to check whether the fan is working or not.

NOTE: Remember to approach fan outlet that is near right side of unit whether fan is

“ON”.

The computer will stop the fan working after any key pressed. Feel the wind or listen the sound to check if the fan is “OFF”.




3.6 Main Battery Charge Test

NOTE: The AC adaptor (90W, 19V) should be connected to successfully run this test.

This test shows and measures the main battery:

Battery type (Lion)

Manufacturer (Sanyo/Panasonic/Sony)

Remain charge capacity (0 ~ 100%)

Charge function (PASS/FAIL)

- “Battery Is Full” showed when “remain charge capacities” is 100%

The screen should display as below, if the charge function is OK, will show:.

If the charge function is NG, the screen will display as:



3. 7 FDD Test

NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB).

Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased.

The Floppy Disk Test includes three subtests of the:

1. Sequential seek/verify function (Range: Track 0 ~ 79)

2. Funnel code seek/verify function (Range: Track 0 ~ 79)

3. Write/Read/Compare pattern function (Range: Track 75 ~ 79)

NOTE: The write-protected device of this formatted diskette should be “Disable”.

The subtests run automatically.

NOTE: Press “Esc” key can skip the current subtest.

The screen should display as below, indicating whether the subtests pass or fail when finished.



3. 8 ODD Test

The ODD test allows a user to aurally confirm the ODD functions.

NOTE: A CD disc (including data file) must be inserted into the ODD drive then must wait ODD drive initial OK (ODD LED stop flashing) before this test starts .

The ODD test includes two subtests of the:

1. Random read/partial sequential read function

2. Eject ODD door




3. 9 Keyboard Test

The keyboard test checks the all keys function.

NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.

When you execute this test, the keyboard layout is drawn on the display. When any key is pressed, the corresponding key on the screen changes to black as shown below.

It will indicate whether the subtest is passed or failed after the question.

NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn” key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display brightness change gradually.



3.10 Mouse (Pad) Test

The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “Tab” key to move between selections:

1. Mouse Speed (on a scale from slow to fast)

2. Acceleration (Off, Low, Medium, High)

3. Button Assignments (Left + Right / Right button, either Unassigned or Drag

Lock)

4. Swap Buttons (Left /Right)

NOTE: The Touch Pad test cannot be used to test an external USB mouse.

The Touch Pad button subtest allows users to test their Touch Pad buttons. If the buttons are clicked, the cursors should appear in the corresponding box of the button figure that is displayed on the screen as below.



After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click the “OK” column will end this test.

It will indicate whether the subtests pass or fail after three questions.

NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button.


3.12 LCD Pixels Mode Test 3. Tests and Diagnostics

3. 11 LCD Pixels Mode Test

This LCD pixels mode test checks whether video display is fine.

This test includes two modes of the test:

1. Text Mode

- including 40*25 (16 colors) and 80*25 (2/16colors).

2. VGA Mode

- including 320*200 (4/16/256 colors), 640*200 (2/16 colors), 640*350 (2/16 colors),

640*480 (2/16/256 colors), 800*600 (256 colors) and 1024*768 (256 colors).



3. Tests and Diagnostics 3.13 Magnetic Switch Test

3.12 Magnetic Switch Test

The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display.

NOTE: Remember to tune up the volume as “Maximum” before this test starts.

Follow below steps to run this test:

1. Close the LCD cover.

2. Heard 3 “Beep” sound happened during LCD closed.

3. Open the LCD.

Then it will indicate whether the test is passed or failed.


3.13 LAN Test

The LAN test checks the LAN full-duplex environment.

NOTE: LAN loopback needs to plug in before test begins.

And LAN information will show on the test screen:

IO Base – Port: A000H

IRQ – BH, it’s “IRQ 10”.

Node – it is “MAC Address”.

Line Frame – 1514 Bytes.

Line Speed – 100Mbps or 10 Mbps.

Bus ID – it’s “4”.

The LAN test includes three subtests of the:

1. Speed1000

2. Speed100

3. Speed10

The subtests run automatically.






If an error is detected and a test fails, the following message displays:




3.14 RTC Test

Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values.

The test runs automatically.

The screen should display as below, indicating whether the test is passed or failed when finished.



3.15 Read 1394 GUID

This test will check if the computer’s EEPROM 1394GUID code is correct.

NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins.

The figure below will be displayed:


3. Tests and Diagnostics 3.18 Read 1394 GUID

3.16 Speaker EQ Type Check&Re-Write

This test will check if the computer’s EEPROM EQ type is correct.

The EQ Type test includes two subtests of the:

1. Read EQ Type from EEPROM

2. Re-Write EQ Type to EEPROM

NOTE: To execute this test, you must select speaker type (Harman or No brand).




3.17 Button Test

The control button test allows the user to manually test each of the five CD control buttons.

Key”WWW” need to press first. One will hear one “bi” sound when press”WWW” or “Audio”

Sound and continuously “bi” sound for another key test.


Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test.

Press Ctrl +C to quit the test.



3.18 Fingerprint DOS Test

This test will check if the computer’s Fingerprint function is OK.

NOTE:

Execution of this test destroys fingerprint data

The subtests run step by step: (As below)

Step1. Need you swipe your finger to enroll

Step2. Need you swipe your finger 2 nd

time to enroll.

Step3. Need you swipe your finger 3 rd

time to enroll.

Step4. The test program auto compare 1 st

, 2nd and 3 rd

finger then to enroll.



Step5. Need you swipe your finger then test program will verify it.

Step6. Verify pass,

Step7. Need you select your test result to show “PASS” or “Fail”.



3.19 Clear Fingerprint Registered

NOTE:

Execution of this test destroys fingerprint data

Working Instruction:

Run command - " HWTEST 0 29 3 1 -C " to clear all information in TBX module

The subtests run step by step: (As below)

Step1:

Step2: Display Notice for clear registered.

Step3: below information was the utility auto run.



Step4: Must to reboot system to make the setting effective.

Step5: If you choice “Y”, the system will reboot.

If you choice “N”, the system will show Notice again (see be photo). You can press any key to go back test MEMU list.



3.20 1

st

HDD Test

The HDD test allows the user to verify the 1 st

HDD ok or not. For data security concern, it is necessary to input password - “hard disk” before HDD test starts.

After the choice HDD test, Screen would display as below:

If input password is Right, the screen would display as below:

Press any key to test HDD function, the screen would display as below:



If input password is wrong, the screen would display as below:

The screen will display as below picture to show the subtest is passed or failed when finished:

If it is show the picture as below, it means HDD function is OK



If the picture shows as below, it means he HDD function is NG



3.21 2

nd

HDD Test

The HDD test allows the user to verify the 2 nd

HDD ok or not. For data security concern, it is necessary to input password - “hard disk” before HDD test starts.

After the choice HDD test, Screen would display as below:

If input password is Right, the screen would display as below:

Press any key to test HDD function, the screen would display as below:



If input password is wrong, the screen would display as below:

The screen will display as below picture to show the subtest is passed or failed when finished:

If it is show the picture as below, it means HDD function is OK



If the picture shows as below, it means he HDD function is NG



3.22 Front Edge Logo

Because this Model have Front Edge Logo, must set the Front Edge Logo if the unit has this logo, if you select this item, The figure below will be displayed:

Please check the units whether have the Front Edge Logo:

If have the logo, please key 1 to set the Front Edge Logo.

If not have the logo, please key 2 to disable the Front Edge Logo.

NOTE: The AC adaptor should be connected to successfully run this test.


4

Chapter 4

Replacement Procedures

[CONFIDENTIAL]

4 Replacement Procedures

4-ii

[CONFIDENTIAL]

Satellite P200

/ P205 Series Maintenance Manual



4.1 General....................................................................................................................... 4-1

4.2 Battery........................................................................................................................ 4-7

4.3 PC Card...................................................................................................................... 4-9

4.4 Memory Card ........................................................................................................... 4-11

4.5 HDD......................................................................................................................... 4-13

4.6 Expansion Memory.................................................................................................. 4-18

4.7 Modem ..................................................................................................................... 4-21

4.8 Optical Drive Module .............................................................................................. 4-23

4.9 Optical Drive............................................................................................................ 4-25

4.10 Keyboard.................................................................................................................. 4-27

4.11 Display Assembly .................................................................................................... 4-30

4.12 Function Button Board............................................................................................. 4-34

4.13 Wireless LAN Unit .................................................................................................. 4-36

4.14 Bluetooth.................................................................................................................. 4-38

4.15 Top Cover ................................................................................................................ 4-39

4.16 Touch Pad ................................................................................................................ 4-42

4.17 Fingerprint Module .................................................................................................. 4-44

4.18 Speakers ................................................................................................................... 4-46

4.19 Subwoofer Unit and USB Board.............................................................................. 4-48

4.20 System Fan............................................................................................................... 4-51

4.21 VGA PCB ................................................................................................................ 4-53

4.22 System Board ........................................................................................................... 4-55

4.23 VGA Board .............................................................................................................. 4-57

4.24 Fan and CPU ............................................................................................................ 4-59

4.25 Display Mask ........................................................................................................... 4-63

4.26 FL Inverter Board .................................................................................................... 4-65

4.27 LCD Module ............................................................................................................ 4-67

4.28 Camera and Microphone.......................................................................................... 4-70

Satellite P200


4-iii


Figures

Figure 4-1 Unlocking the battery lock .............................................................................4-7

Figure 4-2 Unlocking the battery lock .............................................................................4-7

Figure 4-3 Removing the PC card....................................................................................4-9

Figure 4-4 Installing the PC card ...................................................................................4-10

Figure 4-5 Pressing the memory card ............................................................................4-11

Figure 4-6 Removing the memory card .........................................................................4-11

Figure 4-7 Installing the memory card...........................................................................4-12

Figure 4-8 HDD .............................................................................................................4-13

Figure 4-9 Releasing the main HDD door screw ...........................................................4-13

Figure 4-10 Removing the main HDD door ....................................................................4-14

Figure 4-11 Removing the main HDD.............................................................................4-14

Figure 4-12 Removing the HDD screws from brackets...................................................4-15

Figure 4-13 Releasing the secondary HDD door screw...................................................4-16

Figure 4-14 Removing the secondary HDD door ............................................................4-16

Figure 4-15 Removing the secondary HDD.....................................................................4-17

Figure 4-16 Releasing the cover screw ............................................................................4-18

Figure 4-17 Removing the expansion memory module cover .........................................4-18

Figure 4-18 Releasing the expansion memory module....................................................4-19

Figure 4-19 Removing the expansion memory module...................................................4-19

Figure 4-20 Removing the modem module screws..........................................................4-21

Figure 4-21 Removing the modem connector..................................................................4-21

Figure 4-22 Removing the modem module .....................................................................4-22

Figure 4-23 Removing the optical drive screw ................................................................4-23

Figure 4-24 Removing the optical drive ..........................................................................4-23

Figure 4-25 Removing the optical drive bracket..............................................................4-25

Figure 4-26 Removing the keyboard cover......................................................................4-27

Figure 4-27 Removing the keyboard cover......................................................................4-27

Figure 4-28 Removing the keyboard screws....................................................................4-28

Figure 4-29 Disconnecting the keyboard cable................................................................4-28

Figure 4-30 Disconnecting cables....................................................................................4-30

Figure 4-31 Removing the strip cover .............................................................................4-31

4-iv

[CONFIDENTIAL]

Satellite P200



Figure 4-32 Removing the rear screws ............................................................................ 4-31

Figure 4-33 Removing the front screws .......................................................................... 4-32

Figure 4-34 Removing the display assembly................................................................... 4-32

Figure 4-35 Removing the function button board screw ................................................. 4-34

Figure 4-36 Sliding out the function button board .......................................................... 4-34

Figure 4-37 Removing the function button board ........................................................... 4-34

Figure 4-38 Removing the wireless LAN unit screws..................................................... 4-36

Figure 4-39 Removing the wireless LAN card................................................................ 4-36

Figure 4-40 Disconnecting the Bluetooth cable .............................................................. 4-38

Figure 4-41 Removing the Bluetooth module ................................................................. 4-38

Figure 4-42 Removing the top cover (back panel screws) .............................................. 4-39

Figure 4-43 Removing the cables .................................................................................... 4-40

Figure 4-44 Removing the top cover (front panel screws) .............................................. 4-40

Figure 4-45 Removing the top cover ............................................................................... 4-40

Figure 4-46 Removing the touch pad screw .................................................................... 4-42

Figure 4-47 Disconnecting the touch pad FFC cable ...................................................... 4-42

Figure 4-48 Removing the Touch Pad............................................................................. 4-43

Figure 4-49 Removing the fingerprint module bracket screws ....................................... 4-44

Figure 4-50 Removing the fingerprint module bracket ................................................... 4-44

Figure 4-51 Removing the fingerprint module................................................................ 4-45

Figure 4-52 Removing the speaker screws...................................................................... 4-46

Figure 4-53 Removing the speakers ................................................................................ 4-46

Figure 4-54 Removing the subwoofer screws ................................................................. 4-48

Figure 4-55 Disconnecting the USB board cable and subwoofer cable .......................... 4-48

Figure 4-56 Removing the subwoofer unit...................................................................... 4-49

Figure 4-57 Removing the USB board screw.................................................................. 4-49

Figure 4-58 Removing the USB board ............................................................................ 4-49

Figure 4-59 Removing the fan screws ............................................................................. 4-51

Figure 4-60 Removing the fan......................................................................................... 4-51

Figure 4-61 Removing the VGA PCB FFC cable ........................................................... 4-53

Figure 4-62 Removing the VGA PCB screw and the hexagonal screws ........................ 4-53

Figure 4-63 Removing the VGA PCB............................................................................. 4-54

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4-v


Figure 4-64 Removing the system board screws .............................................................4-55

Figure 4-65 Removing the DC power cable ....................................................................4-55

Figure 4-66 Removing the system board .........................................................................4-56

Figure 4-67 Removing the VGA board screws................................................................4-57

Figure 4-68 Removing the VGA board............................................................................4-57

Figure 4-69 Removing the VGA heat sink ......................................................................4-58

Figure 4-70 Removing the heat sink screws ....................................................................4-59

Figure 4-71 Removing the heat sink ................................................................................4-59

Figure 4-72 Removing the fan connector and screws ......................................................4-60

Figure 4-73 Removing the fan .........................................................................................4-60

Figure 4-74 Turning the CPU cam...................................................................................4-61

Figure 4-75 Removing the CPU.......................................................................................4-61

Figure 4-76 Removing the display mask screws..............................................................4-63

Figure 4-77 Removing the display mask screws..............................................................4-64

Figure 4-78 Removing the FL inverter board screws ......................................................4-65

Figure 4-79 Removing the connectors .............................................................................4-65

Figure 4-80 Removing the FL inverter board ..................................................................4-66

Figure 4-81 Removing the LCD module screws..............................................................4-67

Figure 4-82 Removing the LCD Module .........................................................................4-68

Figure 4-83 Removing the bracket screws.......................................................................4-68

Figure 4-84 Removing the LVDS cable...........................................................................4-69

Figure 4-85 Removing the CMOS cable..........................................................................4-70

Figure 4-86 Removing the camera module......................................................................4-70

Figure 4-87 Removing the microphone ...........................................................................4-71

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4.1 General 4 Replacement Procedures

4.1 General

This chapter explains how to disassemble the computer and replace Field Replaceable Units

(FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional PC Card or memory card, and then follow the chart downward removing only those FRUs necessary to reach the one you think is causing the computer to operate abnormally. Refer to the example on the following page.

Battery pack

HDD

Expansion Memory

Module

ODD

Function

Button Board

Top Cover

Keyboard Modem

Bluetooth

Module

Display Assembly

Display Mask

Touch Pad Fingerprint Module Speakers

Wireless LAN

Module

FL Inverter Board

System Board

VGA Board Heat Sink

Camera and

Microphone

Fan CPU

LCD

Module

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4 Replacement Procedures 4.1 General

The example below shows FRUs to be removed before the CPU can be removed. The CPU is located on the system board. The system board itself is located under the top cover. The keyboard is on top of the top cover, along with the Bluetooth module, and the strip cover and must be removed. The HDD, expansion memory module, ODD, modem, and display assembly in turn need to be removed. Always start the disassembly process by removing the battery pack and optional devices and then move downwards through the table to access the required component.

HDD

Battery pack

Expansion Memory

Module

ODD

Function

Button Board

Top Cover

Keyboard

Bluetooth

Module

Touch Pad

Subwoofer

Fingerprint Module

USB Board

VGA Board

Fan

Speakers

Wireless LAN

Module

System Fan System Board

Heat Sink

CPU

Modem

Display Assembly

Display Mask

FL Inverter Board

Camera and

Microphone

LCD

Module

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Safety Precautions

Before you begin disassembly, read the following safety precautions and observe them carefully as you work.

DANGER:

1. Always use the lithium ion battery pack or backup battery that is authorized by

Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.

Heating or disassembling the battery pack could cause leakage of alkaline solution.

Throwing the battery pack into a fire could cause the battery pack to explode.

2. The power supply, FL inverter, and other components carry high voltages. To avoid the risk of electric shock when you need to turn on the power of a partially disassembled computer to check its operation, be very careful not to touch connectors or components. Also, do not disassemble individual components in first-

level maintenance.

WARNING: To avoid the risk of electric shock or other injury

1. Always turn the power off and disconnect the AC adaptor from the power source.

2. Remove any metal jewelry or accessories such as necklaces, bracelets, or rings.

Batteries in the computer retain an electrical charge so there is danger of electrical

shock even when the computer is disconnected from an AC power source.

3. Never work with wet or damp hands.

4. The computer contains sharp edges and corners: be careful not to injure yourself.

5. Make sure that all replacement components meet the specifications for the computer

and that all cables and connectors are securely fastened.

CAUTION: To avoid damage to the computer

1. When you change a component, be sure the replacement component meets the required

specifications. Never use foreign parts.

2. Metal objects such as screws or paper clips which fall into the unit can cause a short-

circuit, fire, or other internal damage.

3. When assembling the computer, make sure you use the correct screws to secure the various pieces in place. Screw sizes are listed in their corresponding figure. Make sure all screws are securely fastened. Loose screws can cause short circuits, resulting in

heat, smoke, or fire.

4. Before removing an FRU or other component, make sure all cables to the component

have been disconnected.

5. If you use AC power, be sure to use the cable that came with the computer or one

recommended by Toshiba.

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Before You Begin

Look over the procedures in this section before you begin disassembling the computer.

Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adaptor and the battery pack as instructed in section 4.2.

1. Do not disassemble the computer unless it is operating abnormally.

2. Use only the correct and approved tools.

3. Make sure the working environment is free from the following elements whether you are using or storing the computer.

Dust and contaminates

Static electricity

Extreme heat, cold, and humidity

4. Make sure the FRU you are replacing is causing the abnormal operation by performing the necessary troubleshooting and diagnostics tests described in chapters 2 and 3 of this manual.

5. Do not perform any operations that are not necessary and use only the described procedures for disassembling and installing FRUs in the computer.

6. After removing parts from the computer, place them in a safe place away from the computer so they will not be damaged and will not interfere with your work.

7. You will remove and replace many screws when you disassemble the computer. When you remove screws, make sure they are placed in a safe place and identified with the correct parts.

8. When assembling the computer, make sure you use the correct screws to secure the various pieces. Screw sizes are listed in their corresponding figures.

9. The computer contains many sharp edges and corners, so be careful not to injure yourself.

10. After you have replaced an FRU, make sure the computer is functioning properly by performing the appropriate test on the FRU you have fixed or replaced.

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Disassembly Procedures

The computer has two basic types of cable connectors:

Pressure Plate connectors

Standard Pin connectors

To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector. To connect the cable to a

Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into the connector. Secure the cable in place by pushing the sides of the pressure plate down so the plate is flush with the sides of the connector. Gently pull on the cable to make sure the cable is secure. If you pull out the connector, connect it again making sure the connector’s pressure plate is fully lifted when you insert the cable.

Standard pin connectors are used with all other cables. These connectors can be connected and disconnected by simply pulling them apart or pushing them together.

Assembly Procedures

After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally, you will need to reassemble the computer.

Install all the removed FRUs following the steps described in the corresponding sections in this chapter.

While assembling the computer, remember the following general points:

Take your time, making sure you follow the instructions closely. Most problems arise when you are assembling the computer in a hurry.

Make sure all cables and connectors are securely fastened.

Before securing the FRU or other parts, make sure that no cables are pinched by screws or the FRUs.

Check that all latches are closed securely.

Make sure all the correct screws are used to secure all FRUs. Using the wrong screw can either damage the threads on the screw or the head of the screw and may prevent proper seating of an FRU.

After installing an FRU in the computer, confirm that the FRU and the computer are functioning properly.

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Tools and Equipment

The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts. The following equipment is necessary to disassemble and reassemble the computer:

One M2 Phillips screwdriver to remove and replace screws.

One T8 security screwdriver.

Tweezers, to lift out screws that you cannot grasp with your fingers.

ESD mats for the floor and the table you are working on.

ESD wrist strap or heel grounder.

Anti-static carpeting or flooring.

Air-ionizers in highly static sensitive areas.

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4.2 Battery 4 Replacement Procedures

4.2 Battery

Removing the Battery Pack

To remove the battery pack from the battery bay, follow these steps:

1. Turn the computer upside down.

2. Unlock the battery compartment lock.

Figure 4-1 Unlocking the battery lock

3. Slide the battery bay latch to release the battery pack and then remove the battery pack from the bay.

Figure 4-2 Unlocking the battery lock

NOTE: For environmental reasons, do not throw away a spent battery pack.

Please return spent battery packs to Toshiba.

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4 Replacement Procedures 4.2 Battery

Installing the Battery Pack

To install the battery pack in the battery bay, follow the steps below and refer to the figures in the preceding section.

WARNING: The battery is a lithium ion battery and can explode if not properly replaced, used, handled or disposed of. Use only batteries recommended by

Toshiba as replacements.

1. Slide the battery pack into the battery bay. The battery bay latch clicks into place automatically.

2. Lock the battery double lock to secure the battery pack in position.

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4.3 PC Card 4 Replacement Procedures

Removing a PC Card

To remove a PC Card, follow the steps below:

1. Click the Safely Remove Hardware icon on the Task Bar.

2. Click the PC Card you want to remove.

3. Push the PC card’s eject button. The button pops out when you release it.

4. Push the eject button again to pop the PC card out slightly.

5. Grasp the PC card and pull it out from the slot.

Figure 4-3 Removing the PC card

6. Press the eject button back into place, if necessary.

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4 Replacement Procedures 4.3 PC Card

Installing the PC Card

To insert a PC card, follow the steps below:

1. Make sure the eject button does not stick out. Push it back into place if required.

2. Insert the PC card in the slot and gently press to ensure a firm connection.

Figure 4-4 Installing the PC card

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4.4 Memory Card

Removing a Memory Card

To remove a memory card, follow the steps below:

1. Press the memory card gently into the socket until it pops out.


Figure 4-5 Pressing the memory card

2. Grasp the memory card and remove it.

Figure 4-6 Removing the memory card

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4 Replacement Procedures 4.4 Memory Card

Inserting the Memory Card

To insert the memory card, follow the steps below:

1. Insert the memory card in the slot and gently press to ensure a firm connection.

Figure 4-7 Installing the memory card

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4.5 HDD 4 Replacement Procedures

4.5 HDD

CAUTION: When handling the HDD, do not press the top surface. Hold the disk by the sides to prevent damage and loss of data.

Figure 4-8 HDD

Removing the Main HDD

The Dual HDD feature makes it easy to handle demanding applications while running background applications such as system backup and virus scans.

Follow the steps below to remove the main HDD module:


2. Remove the black M2.5x4 screw to release the main HDD door.

Main HDD

Figure 4-9 Releasing the main HDD door screw

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4-13


3. Pull up and lift the HDD door to remove it.

Figure 4-10 Removing the main HDD door

4. Pull out the black Mylar tab to remove the HDD unit.

Figure 4-11 Removing the main HDD

4.5 HDD

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[CONFIDENTIAL]

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4.5 HDD 4 Replacement Procedures

5. Pull the HDD outwards and remove the four silver M3x3 screws that secure the HDD case and brackets to the HDD.

Figure 4-12 Removing the HDD screws from brackets

6. Remove the HDD from the HDD case.

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Removing the Secondary HDD

Follow the steps below to remove the second HDD module:


2. Release the two black M2.5x4 screws to release the secondary HDD door.

4.5 HDD

Figure 4-13 Releasing the secondary HDD door screw

3. Pull up and lift the HDD door to remove it.

Secondary

HDD

Figure 4-14 Removing the secondary HDD door

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[CONFIDENTIAL]

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4.5 HDD

4. Pull out the black Mylar tab to remove the HDD unit.


Figure 4-15 Removing the secondary HDD

5. Pull the HDD outwards and remove the four silver M3x3 screws that secure the HDD case and brackets to the HDD.

6. Remove the HDD from the HDD case.

Installing the Main HDD

To install the main HDD, follow these steps and refer to the figures in the preceding section.

1. Seat the main HDD in the HDD case and brackets, and secure it with four silver M3

×3 screws.

2. Insert the main HDD unit into the HDD slot on the left.

3. Secure the HDD door with one black M2.5x4 screw.

Installing the Secondary HDD

To install the secondary HDD, follow these steps and refer to the figures in the preceding section.

1. Seat the secondary HDD in the HDD case and brackets, and secure it with four silver

M3

×3 screws.

2. Insert the secondary HDD unit into the HDD slot on the right.

3. Secure the HDD door with two black M2.5x4 screws.

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4 Replacement Procedures 4.6 Expansion Memory

Removing the Expansion Memory Module

To remove the memory module, make sure the computer is in boot mode. Remove the battery pack, cables and any optional devices before you start and then follow these steps:

1. Release the black non-separate screw M2.5x6.5 screw securing the memory module socket cover.

Figure 4-16 Releasing the cover screw

2. Slide your fingernail or a thin object under the cover and lift it off.

Figure 4-17 Removing the expansion memory module cover

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4.6 Expansion Memory 4 Replacement Procedures

3. Push the latches to release the memory module. A spring will force one end of the module up.

Figure 4-18 Releasing the expansion memory module

4. Grasp the module and pull it out.

Figure 4-19 Removing the expansion memory module

5. Repeat steps 3 and 4 to remove the second memory expansion module in the same way.

CAUTION: Do not touch the connectors on the expansion memory module or on the computer. Debris on the connectors may cause memory access problems.

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4 Replacement Procedures 4.6 Expansion Memory

Installing the Expansion Memory

CAUTION: Do not touch the connectors on the expansion memory module or on the computer. Debris on the connectors may cause memory access problems.

To install a memory module, follow these steps and refer to the figures in the preceding section.

1. Set the computer to boot mode and turn off the power.

2. Remove the black non-separate screw with RAM door M2.5x6.5 screw securing the memory module socket cover.

3. Slide your fingernail or a thin object under the cover and lift it off.

4. Fit the module's connectors into the computer's connectors at about a 45-degree angle and press the module carefully to ensure a firm connection.

5. Push the module down so it lies flat. The latches on either side will click into place to secure the module.

6. Seat the cover and secure its screw.

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[CONFIDENTIAL]

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4.7 Modem 4 Replacement Procedures

4.7 Modem

Removing the Modem

Remove the battery and any optional devices before removing the modem as described in the following instructions:

1. Remove the secondary HDD door.

2. Remove the two black M2.5x3 screws securing the modem to the chassis.

Figure 4-20 Removing the modem module screws

3. Disconnect the modem connector from the modem module.

Figure 4-21 Removing the modem connector

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4-21


4. Carefully lift the unit from its connector.

4.7 Modem

Figure 4-22 Removing the modem module

Installing the Modem

To install a modem, follow the steps below and refer to the figures in the preceding section.

1. Connect the modem connector on the system board to the modem module.

2. Fit the modem onto its connector and secure it with two black M2.5x3 screws.

3. Replace the M2.5x4 screw to fix the secondary HDD cover.

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4.8 Optical Drive Module 4 Replacement Procedures

4.8 Optical Drive Module

Removing the Optical Drive Module

To remove the optical drive module, you need to remove the secondary HDD cover first as described in the previous section. Follow the steps below:


2. Remove the battery and the secondary HDD cover.

3. Remove the black M2.5x8 screw securing the optical drive module.

Figure 4-23 Removing the optical drive screw

4. Use your hand to push the module bracket and then slide the module from the bay.

Figure 4-24 Removing the optical drive

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4-23

4 Replacement Procedures 4.8 Optical Drive Module

Installing the Optical Drive Module

To install a device in the optical drive module bay, follow the steps below and refer to the figure in the preceding section.

1. Slide the device into the optical drive module bay.

2. Use the black M2.5x8 screw to secure the optical drive module.

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[CONFIDENTIAL]

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4.9 Optical Drive 4 Replacement Procedures

This computer may be fitted with a: DVD-ROM device

CD-RW/DVD-ROM combo device

DVD Super Multi device

Disassembling the Optical Drive

To disassemble the optical drive, first remove the drive from its module bay as described in the previous section.

Next, release the two M2x2.5 screws from the bracket plate and remove the bracket plate.

Figure 4-25 Removing the optical drive bracket

NOTE: The small arrow shown on the metal bracket indicates the top side of the optical bracket. Keep this in mind when removing or installing the drive.

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4-25

4 Replacement Procedures 4.9 Optical Drive

Reassembling the Optical Drive

NOTE: The small arrow shown on the metal bracket indicates the top side of the optical bracket. Keep this in mind when removing or installing the drive.

To reassemble an optical drive, follow the steps below and refer to the figure in the preceding section.

1. Position the optical drive bracket plate so that it is aligned with the rear panel of optical drive.

2. Secure the optical drive bracket plate with two M2x2.5 screws.

3. Install the optical drive module into the bay as described in the preceding section.

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4.10 Keyboard 4 Replacement Procedures

4.10 Keyboard

Removing the Keyboard

Follow the steps below to remove the keyboard:

1. Open the display panel.

2. Insert a thin tool into the gap between the keyboard cover and keyboard to lever the keyboard cover up.

Figure 4-26 Removing the keyboard cover

3. Remove the keyboard cover.

Figure 4-27 Removing the keyboard cover

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4-27


4. Remove four black M2x4 screws securing the keyboard.

4.10 Keyboard

Figure 4-28 Removing the keyboard screws

5. Slide the keyboard forward to lift it out, revealing the keyboard cable underneath.

Disconnect the keyboard cable and remove the keyboard.

Figure 4-29 Disconnecting the keyboard cable

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[CONFIDENTIAL]

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4.10 Keyboard 4 Replacement Procedures

Installing the Keyboard

To install the keyboard, follow the steps below and refer to the figures in the preceding section.

1. Connect the keyboard cable to the system board.

2. Set the keyboard in place and secure it with four black M2x4 screws.

3. Set the keyboard cover in place and press down to secure the keyboard cover until the latches engage.

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4 Replacement Procedures 4.11 Display Assembly

4.11 Display Assembly

Removing the Display Assembly

To remove the display assembly, first remove the battery, keyboard, and any optional devices.

Then follow the steps below:

1. Disconnect the LVDS cable, function button board cable, wireless LAN antennas,

CMOS cable, and microphone cable from the system board.

Figure 4-30 Disconnecting cables

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[CONFIDENTIAL]

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4.11 Display Assembly

2. Remove the strip cover from the computer chassis.


Figure 4-31 Removing the strip cover

3. Remove two M2.5x8 black screws securing the LCD assembly from the rear side.

Figure 4-32 Removing the rear screws

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4 Replacement Procedures 4.11 Display Assembly

4. Remove two M2.5x8 screws securing the LCD assembly to the top cover.

Figure 4-33 Removing the front screws

5. Remove the LCD assembly.

4-32

Figure 4-34 Removing the display assembly

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4.11 Display Assembly 4 Replacement Procedures

Installing the Display Assembly

To install the display assembly, follow the steps below and refer to the figures in the preceding section.

1. Seat the display assembly, taking care not to crush to the LVDS cable or wireless LAN antenna connectors.

2. Secure two M2.5x8 black screws to each hinge to connect the assembly on the top cover.

3. Secure two M2.5x8 black screws to the computer’s rear side. They hold the display assembly in place.

4. Replace the strip cover.

5. Connect the LVDS cable, function button board cable, wireless LAN antennas, CMOS cable, and microphone cable to their respective sockets on the system board.

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4 Replacement Procedures 4.12 Function Button Board

4.12 Function Button Board

Removing the Function Button Board

The function button board is located on the back side of the strip cover. First remove the button panel from the top chassis as described in the previous section. Then follow the steps below:

1. Turn the strip cover over.

2. Remove the M2.5x4 screw securing the function button board to the panel.

Figure 4-35 Removing the function button board screw

3. Slide out the function button board in direction of the arrow.

Figure 4-36 Sliding out the function button board

4. Lift the function button board up.

Figure 4-37 Removing the function button board

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[CONFIDENTIAL]

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4.12 Function Button Board 4 Replacement Procedures

Installing the Function Button Board

To install the function button board, follow the steps below and refer to the figures in the preceding section.

1. Set the function button board in place.

2. Secure the board with one M2.5x4 screw.

3. Turn the strip cover over and replace it on the top chassis.

4. Connect the other end of the FCC cable to the connector on the system board.

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4 Replacement Procedures 4.13 Wireless LAN Unit

4.13 Wireless LAN Unit

Removing the Wireless LAN Unit

To remove wireless LAN unit, first remove the keyboard and the wireless LAN antennas as described in the previous section. Then follow the steps below:

1. Remove the two M2x2.5 screws securing the wireless LAN module. The LAN unit will pop up.

Figure 4-38 Removing the wireless LAN unit screws

2. Grasp the wireless LAN unit and pull it out.

Figure 4-39 Removing the wireless LAN card

CAUTION: Do not touch the connectors on the wireless LAN unit or on the computer. Debris on the connectors may cause malfunction.

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[CONFIDENTIAL]

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4.13 Wireless LAN Unit 4 Replacement Procedures

Installing the Wireless LAN Unit

To install the wireless LAN unit, follow the steps below and refer to the figures in the preceding section.

1. Fit the wireless LAN unit into its connector on the system board and gently press down.

CAUTION: Do not touch the connectors on the wireless LAN unit or on the computer. Debris on the connectors may cause malfunction.

2. Secure the wireless LAN unit to the system board with two M2x2.5 screws.

3. Attach the white antenna to the Main connector, and the black antenna to the Aux connector.

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4 Replacement Procedures 4.14 Bluetooth

4.14 Bluetooth

Removing the Bluetooth module

To remove the Bluetooth module, first remove the keyboard and the strip cover as described in the preceding section and then follow the steps below:

1. Disconnect the Bluetooth cable from the Bluetooth module.

Figure 4-40 Disconnecting the Bluetooth cable

2. Slide out the Bluetooth module in direction of the arrow.

Figure 4-41 Removing the Bluetooth module

Installing the Bluetooth module

To install the Bluetooth module, follow the steps below and refer to the figures in the preceding section.

1. Seat the Bluetooth module on the top chassis in place.

2. Connect the Bluetooth cable to the module.

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[CONFIDENTIAL]

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4.15 Top Cover 4 Replacement Procedures

4.15 Top Cover

Removing the Cover

To remove the top cover, first remove the battery pack, HDD, expansion memory module,

ODD, modem, wireless LAN unit, keyboard, strip cover, and display assembly, as described in the preceding sections. Follow the steps below to remove the top cover.

1. Turn the computer upside down and remove the following 19 screws from the rear panel:

• M2.5x4: seven screws

• M2.5x8: eleven screws

• M2.5x3: one screw

Figure 4-42 Removing the top cover (back panel screws)

2. Turn the computer over again and detach the two speaker cables, system fan cable, touch pad FFC cable, fingerprint unit FFC cable, and the Bluetooth cable from the top cover.

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4-39


Figure 4-43 Removing the cables

3. Remove the following screws securing the top cover.

• M2.5x8: four screws

• M2.5x6: two screws

• M2.5x20: one screw

4.15 Top Cover

Figure 4-44 Removing the top cover (front panel screws)

4. Lift off the top cover.

4-40

Figure 4-45 Removing the top cover

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4.15 Top Cover 4 Replacement Procedures

Installing the Top Cover

To install the top cover, follow the steps below and refer to the figures in the preceding section.

1. Seat the top cover, and secure the speaker cables, Bluetooth cable, fingerprint unit FFC cable, and touch pad unit FFC cable to the system board.

2. Secure the top cover with two M2.5x6 screws, four M2.5x8 screws, and one M2.5x20 screw.

3. Turn the computer upside down and secure eleven M2.5x8 screws, seven M2.5x4 screws, and one M2.5x3 screw.

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4-41

4 Replacement Procedures 4.16 Touch Pad

4.16 Touch Pad

Removing the Touch Pad

To remove the Touch Pad, first remove the battery pack, keyboard, and top cover, and then follow the steps below:

1. Remove five M2.5x3 screws securing the Touch Pad bracket to the rear side of the top cover.

Figure 4-46 Removing the touch pad screw

2. Disconnect the Touch Pad FFC cable from the Touch Pad.

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Figure 4-47 Disconnecting the touch pad FFC cable

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4.16 Touch Pad 4 Replacement Procedures

3. Remove the Touch Pad with the bracket and by lifting it gently.

Figure 4-48 Removing the Touch Pad

Installing the Touch Pad

To install the Touch Pad, follow the steps below and refer to the figures in the preceding section:

1. With the top cover upside down, place the Touch Pad and the Track Pad bracket in position.

2. Secure the Touch Pad bracket with five M2.5x3 screws.

3. Connect the Touch Pad FFC cable to the Touch Pad.

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4 Replacement Procedures 4.17 Fingerprint Module

4.17 Fingerprint Module

Removing the Fingerprint Module

To remove the Fingerprint Module, first remove the battery pack, keyboard, and top cover, and then follow the steps below:

1. Remove four M2.5x3 screws securing the Fingerprint Module Bracket to the rear side of the top cover.

Figure 4-49 Removing the fingerprint module bracket screws

2. Remove the bracket.

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Figure 4-50 Removing the fingerprint module bracket

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4.17 Fingerprint Module

3. Remove the Fingerprint module by lifting it gently.


Figure 4-51 Removing the fingerprint module

Installing the Fingerprint Module

To install the Fingerprint Module, follow the steps below and refer to the figures in the preceding section:

1. Turn the top cover upside down and place the Fingerprint Module and the Fingerprint

Module Bracket in position on top.

2. Secure the Fingerprint Module bracket with four M2.5x3 screws.

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4-45

4 Replacement Procedures 4.18 Speakers

4.18 Speakers

Removing the Speakers

Remove the battery pack, cables and any optional devices before you start. In addition, remove the keyboard and the top cover and then follow these steps:

1. Remove the two M2.5x4 screws securing the left speaker to the rear side of the top cover.

Remove the two M2.5x4 screws securing the right speaker to the rear side of the top cover.

Figure 4-52 Removing the speaker screws

2. Remove the speakers.

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Figure 4-53 Removing the speakers

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4.18 Speakers 4 Replacement Procedures

Installing the Speakers

To install the speakers, follow the steps below and refer to the figures in the preceding section.

1. Turn the top cover upside down and place the speakers in position on top.

2. Secure each speaker with two M2.5x4 screws.

3. Turn over and install the top cover onto the system board.

4. Connect the speaker cables (black and red) to the system board.

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4 Replacement Procedures 4.19 Subwoofer Unit and USB Board

4.19 Subwoofer Unit and USB Board

Removing the Subwoofer Unit and USB Board

To remove the subwoofer unit and USB board, first remove the battery pack, keyboard, and top cover, and then follow the steps below:

1. Remove the two screws securing the subwoofer unit to the chassis.

Figure 4-54 Removing the subwoofer screws

2. Remove the USB board cable and subwoofer cable.

Figure 4-55 Disconnecting the USB board cable and subwoofer cable

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4.19 Subwoofer Unit and USB Board

3. Remove the subwoofer unit.


Figure 4-56 Removing the subwoofer unit

4. Remove the M2.5x4 screw securing the USB board to the chassis.

Figure 4-57 Removing the USB board screw

5. Remove the USB board.

Figure 4-58 Removing the USB board

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4 Replacement Procedures 4.19 Subwoofer Unit and USB Board

Installing the Subwoofer Unit and USB Board

To install the subwoofer unit and USB board, follow the steps below and refer to the figures in the preceding section:

1. Place the USB board in position.

2. Connect the USB board cable to the system board.

3. Secure the USB board with one M2.5x4 screw.

4. Seat the subwoofer unit in place.

5. Connect the subwoofer cable to the system board.

6. Secure the subwoofer unit with four screws.

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4.20 System Fan 4 Replacement Procedures

4.20 System Fan

Removing the System Fan

To remove the system fan, first remove the battery pack, keyboard, and top cover, and then follow the steps below:

1. Remove the three M2.5x4 screws securing the system fan to the chassis.

2. Lift out the fan.

Figure 4-59 Removing the fan screws

Figure 4-60 Removing the fan

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4 Replacement Procedures 4.20 System Fan

Installing the System Fan

To install the system fan, follow the steps below and refer to the figures in the preceding section.

1. Seat the system fan in the chassis.

2. Secure the fan with three M2.5x4 screws.

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4.21 VGA PCB 4 Replacement Procedures

4.21 VGA PCB

Removing the VGA PCB

To remove the VGA PCB, first remove the battery pack, keyboard, display assembly, and top cover, then follow the steps below:

1. Disconnect the VGA PCB wire cable from the system board.

Figure 4-61 Removing the VGA PCB FFC cable

2. Remove the M2x6 screw securing the VGA PCB. Then remove the two hexagonal VGA screws from the left side of the computer.

Figure 4-62 Removing the VGA PCB screw and the hexagonal screws

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4 Replacement Procedures 4.21 VGA PCB

3. Gently pulling it out away from the VGA port and lift it out from the chassis.

Figure 4-63 Removing the VGA PCB

Installing the VGA PCB

To install the VGA PCB, follow the steps below and refer to the figures in the preceding section.

1. Seat the VGA PCB in the chassis.

2. Replace the M2x6 screw to secure the VGA PCB.

3. Replace the two hexagonal screws to secure the VGA port.

4. Connect the VGA PCB FFC cable to its socket on the system board.

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4.22 System Board 4 Replacement Procedures

4.22 System Board

Removing the System Board

To remove the system board, first remove the battery pack, keyboard, display assembly, top cover, and VGA PCB, then follow the steps below:

1. Remove the two M2x4 screws securing the system board.

Figure 4-64 Removing the system board screws

2. Remove the DC connector from its socket.

Figure 4-65 Removing the DC power cable

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4 Replacement Procedures 4.22 System Board

3. Remove the system board after making sure that all connectors are removed from their respective sockets.

Figure 4-66 Removing the system board

Installing the System Board

To install the system board, follow the steps below and refer to the figures in the preceding section.

1. Seat the system board in the chassis. Take care to align all the ports and connectors in their respective openings on the chassis.

2. Replace the two M2x4 screws to secure the system board.

3. Connect the DC power cable to the socket on the system board.

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4.23 VGA Board 4 Replacement Procedures

4.23 VGA Board

Removing the VGA Board

To remove the VGA board, you have to first remove the battery pack, keyboard, top cover, and system board. Then follow the steps below:

1. Turn the system board over and remove the three M2.5x4 screws securing the VGA board.

Figure 4-67 Removing the VGA board screws

2. Remove the VGA board from the system board.

Figure 4-68 Removing the VGA board

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4 Replacement Procedures 4.23 VGA Board

3. Remove the heat sink from the VGA board by removing the four screws. Follow the order indicated by the numbers on the heat sink in reverse to remove the screws.

Figure 4-69 Removing the VGA heat sink

Installing the VGA Board

To install the VGA board, follow the steps below and refer to the figure in the preceding section:

CAUTION: If you remove the heat sink, use the grease tool to remove the grease on the

VGA board and heat sink. Reapply fresh grease before installing the heat sink.

1. Connect the heat sink to the VGA board by securing it with four screws. Follow the order indicated by the numbers on the heat sink to tighten the screws.

2. Seat the VGA board and secure it by placing the three M2.5x4 screws and tightening them.

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4.24 Fan and CPU 4 Replacement Procedures

4.24 Fan and CPU

Removing the Fan and CPU

To remove the fan, heat sink, and CPU, you must first remove the display assembly, keyboard, top cover and system board, and then follow the steps below:

1. Turn the system board upside down. Remove the six M2.5x3 screws from the heat sink.

Follow the order indicated by the numbers on the heat sink in reverse to remove the screws.

Figure 4-70 Removing the heat sink screws

2. Lift and remove the heat sink from the system board.

Figure 4-71 Removing the heat sink

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4 Replacement Procedures 4.24 Fan and CPU

3. Turn over and remove the fan connector and two M2.5x3 screws from the system board.

Figure 4-72 Removing the fan connector and screws

4. Remove the fan module.

Figure 4-73 Removing the fan

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4.24 Fan and CPU 4 Replacement Procedures

5. Turn the cam on the CPU socket with a flat-blade screwdriver so that the notch on the cam is aligned with the open side of the CPU socket to unlock the CPU.

Figure 4-74 Turning the CPU cam

6. Gently lift out the CPU.

Figure 4-75 Removing the CPU

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4 Replacement Procedures 4.24 Fan and CPU

Installing the Fan and CPU

To install the fan and CPU, follow the steps below and refer to the figures in the preceding section.

CAUTION: If you remove the heat sink, use the CPU grease tool to remove the grease on the CPU and heat sink. Reapply fresh grease before installing the heat sink.

1. Make sure that the notch on the cam is aligned with the open position of the CPU slot.

2. Seat the CPU aligning the triangle mark on the CPU with the one on the CPU socket.

Make sure the alignment is exact to avoid damaging pins on the CPU.

3. Press the CPU softly with your fingers to insert into the socket and turn the cam on the

CPU socket to the closed position with a flat-blade screwdriver to secure the CPU.

4. Seat the heat sink over the CPU and secure with four screws in the order indicated on the heat sink.

5. Seat the fan module and secure with the two M2.5x3 screws on the front side of the system board.

6. Attach the fan connector.

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4.25 Display Mask 4 Replacement Procedures

4.25 Display Mask

Removing the Display Mask

To remove the display mask, first remove the display assembly as described earlier, then follow the steps below:

1. Remove two M2.5x6 silver screws on the upper display mask and two M2.5x8 black screws on the lower display mask.

Figure 4-76 Removing the display mask screws

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4 Replacement Procedures 4.25 Display Mask

2. Carefully insert your fingers between the display mask and the LCD panel, and pry open the snaps. Start with the four snaps at the top of the display mask. Continue unsnapping the display mask along the two sides and the bottom edge to remove the display mask.

Figure 4-77 Removing the display mask screws

Installing the Display Mask

To install the display mask, follow the steps below and refer to the figures in the preceding section.

1. Seat the display mask and secure the snaps on each side.

2. Secure the display mask with two silver M2.5x6 screws and two black M2.5x8 screws.

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4.26 FL Inverter Board 4 Replacement Procedures

4.26 FL Inverter Board

Removing the FL Inverter Board

To remove the FL inverter board, first remove the battery pack, the display assembly, display mask, and LCD module, then follow the steps below:

1. Remove the black M2x4 screw securing the FL invert board to the top chassis.

Figure 4-78 Removing the FL inverter board screws

2. Disconnect the two connectors on either side of the FL invert board.

Figure 4-79 Removing the connectors

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3. Lift out the FL invert board.

4.26 FL Inverter Board

Figure 4-80 Removing the FL inverter board

Installing the FL Inverter Board

To install the FL inverter board, follow the steps below and refer to the figure in the preceding section.

1. Seat the FL inverter board in the top chassis.

2. Secure the FL inverter board with one black M2x4 screw to the top chassis.

3. Connect the two connectors on either side of the board.

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4.27 LCD Module 4 Replacement Procedures

4.27 LCD Module

Removing the LCD Module

To remove the LCD module, first remove the display assembly and display mask, and FL inverter board connectors. Then follow the steps below:

1. Unhook all cables from the fasteners around the edge of the top chassis.

2. Remove six M2.5x6 screws securing the LCD module to the top chassis.

Figure 4-81 Removing the LCD module screws

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3. Lift the LCD module from the top chassis.

4.27 LCD Module

Figure 4-82 Removing the LCD Module

4. Remove eight M2x3 screws securing the LCD module bracket to the LCD module.

Figure 4-83 Removing the bracket screws

NOTE: If the LCD module malfunctions, remove the LCD cable and LCD bracket.

Then replace the whole LCD module unit.

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4.27 LCD Module 4 Replacement Procedures

5. Turn over the LCD screen and remove the tape securing the LVDS cable. Detach the

LVDS cable.

Figure 4-84 Removing the LVDS cable

Installing the LCD Module

To install the LCD module, follow the steps below and refer to the figures in the preceding section.

1. Secure the LVDS cable to the LCD module.

2. Ensure all cables are outside of the LCD display casing.

3. Set the LCD module in the display assembly with the LCD module bracket and secure it with eight M2x3 screws. Note the L and R markings to make sure that the bracket arms are secured on the correct side.

4. Seat the LCD module with bracket on the chassis.

5. Secure the LCD module to the top chassis with six M2.5x6 screws.

6. Connect the two connectors on either side of the FL inverter board.

7. Hook all the cables in the fasteners around the edge of the top chassis. Thread the thinner cables first, followed by the thicker ones.

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4 Replacement Procedures 4.28 Camera and Microphone

4.28 Camera and Microphone

Removing the Camera and Microphone

To remove the camera and microphone, first remove the display assembly and display mask, then follow the steps below:

1. Remove the CMOS cable from the camera module.

Figure 4-85 Removing the CMOS cable

2. Remove the camera module by gently peeling it away from its adhesive backing.

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Figure 4-86 Removing the camera module

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4.28 Camera and Microphone 4 Replacement Procedures

3. Use a flat screwdriver to lever the microphone module from its socket and gently lift out.

Figure 4-87 Removing the microphone

Installing the Camera and Microphone

To install the camera and microphone, follow the steps below and refer to the figure in the preceding section.

1. Fix the camera module to the adhesive backing at the top chassis.

2. Connect the CMOS cable to the camera module.

3. Push the microphone into place in its respective bracket.

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Toshiba Satellite P200, P205 computer Maintenance Manual

Assistant Bot

Toshiba Personal Computer

Satellite P200/ P205

Maintenance Manual

TOSHIBA CORPORATION

Preface

Table of Contents

Chapter 1

Hardware Overview

Chapter 1 Contents

1.1 Features

1.3 2.5-inch Hard Disk Drive

1.4 Optical Disc Devices

1.6 Batteries

Chapter 2

Troubleshooting Procedures

Chapter 2 Contents

2.6 External USB Devices Troubleshooting

2.7 TV-Out Failure Troubleshooting

2.10 Optical Drive Troubleshooting

2.11 Modem Troubleshooting

2.12 Express card Troubleshooting

2.13 IEEE 1394 Troubleshooting

2.14 Wireless LAN Troubleshooting

2.15 Finger printer Troubleshooting

2.16 Bluetooth Troubleshooting

2.18 1

HDD Troubleshooting

2.19 2

HDD Troubleshooting

2.20 Camera Troubleshooting

Chapter 3

Tests and Diagnostics

Contents

3.1 The Diagnostic Test

3.2 Executing the Diagnostic Test

3.4 Speaker Audio Test

3.5 Fan ON/OFF Test

3.6 Main Battery Charge Test

3. 7 FDD Test

3. 8 ODD Test

3. 9 Keyboard Test

3.10 Mouse (Pad) Test

3. 11 LCD Pixels Mode Test

3.12 Magnetic Switch Test

3.13 LAN Test

3.14 RTC Test

3.15 Read 1394 GUID

3.16 Speaker EQ Type Check&Re-Write

3.17 Button Test

3.18 Fingerprint DOS Test

3.19 Clear Fingerprint Registered

3.20 1

HDD Test

3.21 2

HDD Test

3.22 Front Edge Logo

Chapter 4

Replacement Procedures

Chapter 4 Contents

4.1 General

4.2 Battery

4.5 HDD

4.7 Modem

4.8 Optical Drive Module

4.10 Keyboard

4.11 Display Assembly

4.12 Function Button Board

4.13 Wireless LAN Unit

4.14 Bluetooth

4.15 Top Cover

4.16 Touch Pad

4.17 Fingerprint Module

4.18 Speakers

4.19 Subwoofer Unit and USB Board

4.20 System Fan

4.21 VGA PCB

4.22 System Board

4.23 VGA Board