Uniden EXAI 985HS Cordless Telephone User Manual

Uniden EXAI 985HS Cordless Telephone User Manual
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EXAI 985HS
900 MHz Cordless
Phone with Digital
Answering System
Caller ID and
Call Waiting
Operation
3-Way Conference
Operation
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Thank you for choosing the Uniden EXAI 985HS cordless telephone.
This phone is designed to exacting standards that provide reliability,
long life and outstanding performance.
INTRODUCTION
TO YOUR NEW PHONE
Note: Some illustrations in this manual may differ from the
actual unit for explanation purposes.
• 900 MHz Extended Range
• Secure Digital Transmission
• Answering Device
• Caller ID and Call Waiting Caller ID
• Advanced Caller ID with Call Waiting Option
• 50 Number Caller ID Memory
• 30 Number Memory (20 on the handset, 10 on the base)
• 32 Digit Redial
• 3-Line, 16 Character Backlit LCD Handset Display
• Redial, Flash and Pause
• Pulse / Tone Dialing
• 7 Hour Talk Time
• 7 Day Standby Battery Life
• Handset Earpiece and Ringer Volume Control
• Speakerphone
• 3-Way Conference
• Headset Included for Hands-free Communication
Uniden® is a registered trademark of Uniden America Corporation
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EXAI985HS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
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Handset antenna
Headset jack cover
Handset battery compartment
Handset ringer switch
Handset earpiece
LCD display
Talk key
Volume/Cursor down/
character select key
Caller ID key
Tone/Backspace key
Redial/Pause key
Select/Channel key
Handset microphone
Volume/Cursor up/
character select key
Flash key
Memory key
Delete/Intercom key
Cursor forward key
Mute/Ring key
Options key
Handset contact
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
51.
52.
53.
Base microphone
Speaker LED
Status LED
Handset retainer clip
Clock key
Pin code key
Delete key
Greeting key
Repeat key
Skip key
Voice memo key
Base contact
Tone key
Mute key
Speaker key
Page/Intercom key
Base speaker
Volume down key
Volume up key
LED display
Play/Stop key
Base antenna
Answer on/off key
Memory key
Redial/Pause key
Flash key
Record time switch
Ring time switch
Base ringer switch
Pulse-Tone switch
DC power input
Phone jack
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CONTENTS
OF YOUR OWNER’S MANUAL
Getting Started
Introduction / Features...............inside front cover
Controls and Functions ..............inside front cover
Getting Started
Read this first..........................................................4
Step 1: Checking the package contents ...............5
Step 2: Setting up the base unit ...........................6
Mounting the base unit on a wall ...........9
Step 3: Preparing the battery pack .....................11
Step 4: Setting the Caller ID options..................13
Entering your area code .........................14
Basics
Making a call ........................................................15
Receiving a call ....................................................16
Mute ......................................................................17
Adjusting the ringer and earpiece volume .........18
Redialing a call .....................................................19
Traveling out-of-range..........................................20
Using your EXAI 985HS intercom .......................21
Transferring a call.................................................22
Memory Dialing
Storing phone numbers and names....................23
Making calls with memory dialing......................26
Editing a stored name and/or phone number ...28
Erasing a stored name and phone number........30
3-way Conference Feature
3-way conferencing..............................................32
Caller ID Features
Caller ID service ...................................................33
When the telephone rings ...................................34
Viewing the Caller ID Message list .....................35
Deleting information from Caller ID list.............36
Using the Caller ID list ........................................38
Using “Caller ID with call waiting” service ........40
Call waiting features ..............................................41
The Integrated Answering Device
Features.................................................................42
Setting up your answering system ......................43
Using your answering system .............................47
Additional Information
Changing the digital security code......................53
Installing the beltclip............................................54
Headset installation ..............................................55
Note on power sources .......................................56
Maintenance..........................................................56
General information ..........................................57
Troubleshooting..................................................58
Index .....................................................................60
Basics
Memory Dialing
3-way
Conference
Features
Caller ID
Features
Integrated
Answering
Device
Additional
Information
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This cordless telephone must be set up before use. Follow these steps;
Step 1
(page 5)
4
GETTING STARTED
Unpack the telephone and accessories.
Step 2
(page 6 to 10)
Next, choose the best location to set
up the base unit.
Base unit
Step 3
(page 11 to12)
Then, insert the battery pack into the handset.
You have to charge the battery pack for 12-15
hours before plugging the phone into the
phone line.
Handset
Step 4
(page 13 to 14)
Finally, set Caller ID options and store your
area code in the memory to use the Caller ID
service.
Note: Skip the setting of area code if your
calling area requires 10 digit dialing.
Handset
About the digital security code
This cordless telephone uses a digital security code to prevent
unauthorized access to your base unit. This security code prevents
other cordless handsets from making calls through your base unit.
A random security code will be assigned automatically between
your base unit and handset when you charge the battery pack for
the first time.
If you want to reset the security code, see page 53.
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Make sure you have received the following items in the package.
If any of these items are missing or damaged, contact the Uniden
Parts Department (see below).
• Base unit
• Handset
• AC adapter (AD-420)
• Rechargeable
battery pack
(BT-905)
• Telephone line
cord
• Wall mount adapter
• Headset
• Beltclip
• This Owner's Manual
• Quick Reference Guide
• Precautions and Important Safety Instructions
• Registration Card
Uniden Parts Department
(800) 554-3988
Hours: M-F 7:00 AM to 5:00 PM CST.
We can also be reached on the web at www.uniden.com.
5
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Do the following steps.
• Choose the best location
• Connect the base unit
• Choose the dialing mode
Choose the best location
Before choosing a location for your new phone, read the
INSTALLATION CONSIDERATIONS included in the PRECAUTIONS
AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some
important guidelines you should consider:
Avoid heat sources, such as
radiators, air ducts, and sunlight
Avoid television sets
and other electronic
equipment
Avoid noise sources such as a window
by a street with heavy traffic
Avoid microwave ovens
Avoid excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Avoid personal
computers
Choose a central location
6
Avoid other cordless
telephones
• After installing the battery pack in the handset, charge your
handset for 12-15 hours before plugging the phone into the phone
line. Once the handset battery pack is fully charged, then connect
the telephone line cord to the base and telephone wall outlet.
• The location should be close to both a phone jack and a continuous
power outlet which is not switchable.
• Keep the base and handset away from sources of electrical noise
such as motors, microwave ovens, and fluorescent lighting.
• Be sure there is sufficient space to raise the base antenna
fully vertical.
• The base can be placed on a desk, tabletop, or mounted on a
standard wall plate.
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Connect the base unit
If you want to install the base unit on the wall, see page 9.
Place the power cord so it
does not create a trip
hazard, or where it could
become chafed and create
a fire or electrical hazard.
1
2
3
Connect the telephone line cord to the TEL LINE jack and to
a telephone outlet.
Connect the AC adapter to the DC IN 9V jack and to a
standard 120V AC wall outlet.
Set the base unit on a desk or
tabletop and place the handset
on the base unit.
Then raise the antenna to a
vertical position.
7
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Use only the supplied AD-420 AC
adapter. Do not use any other AC
adapter.
Polarity of the plug
Connect the AC adapter to a
continuous power supply.
Place the base unit close to the
AC outlet so that you can unplug the
AC adapter easily.
If your telephone outlet isn't modular,
contact your telephone company for
assistance.
Modular
Choose the dialing mode
Depending on your dialing system, set the TONE/PULSE switch as
follows:
If your dialing system is
Set the switch to
Tone
TONE
Pulse
PULSE
If you aren't sure of your dialing system
Make a trial call with the TONE/PULSE switch set to TONE.
If the call connects, leave the switch as is; otherwise, set to PULSE.
8
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Standard wall plate mounting
This phone can be mounted on any standard telephone wall
plate.
1
1
2
3
2-7
4
5
6
7
Snap the wall mount
adapter into the
notches on the base.
Plug the telephone
line cord to the
TEL LINE jack and the
AC adapter to the
DC IN 9V jack.
Plug the telephone
line cord into the
telephone outlet.
Place the AC adapter
cord inside the
molded wiring
channel.
Plug the AC adapter
into a standard
120V AC wall outlet.
Raise the antenna to a
vertical position.
Align the mounting
slots on the base with
the mounting posts on
the wall. Push in and
down until the phone
is firmly seated.
9
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8
9
On the base unit, pull the
handset retainer out of the slot.
Rotate it clockwise 180 degrees.
Flip the retainer from front to
back. Slide it back into the slot
so that the lip of the retainer is
up and the oval is down. The
retainer holds the handset
in place.
Direct wall plate mounting
If you don't have a standard wall plate, you can mount your phone
directly to the wall. Before doing this, consider the following:
• Avoid electrical cables, pipes, or other items behind the mounting
location, that could cause a hazard when inserting screws into
the wall.
• Try to mount your phone within 10 - 15 feet of a working phone
jack to avoid excessive cord lengths.
• Make sure the wall material is capable of supporting the weight of
the base and handset.
• Use #10 screws (minimum length of 1-3/8 inches) with anchoring
devices suitable for the wall material where the base unit will be
placed.
1
2
10
Insert two mounting screws
into the wall, (with their
appropriate anchoring device),
3-15/16 inches apart. Allow
about 1/8 of an inch between
the wall and screwheads for
mounting the phone.
Refer to steps 1 through 9 on
page 9 and 10 to mount the
telephone.
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Charge the battery pack for 12-15 hours before you plug the
phone into the phone line.
1
2
Use only Uniden Battery
BT-905.
Replacement batteries are
also available through the
Uniden Parts Department.
(See page 5)
3
4
Remove the battery cover.
Connect the battery pack
connector with the correct
polarity (black and red wires),
then insert the battery pack
into the battery compartment.
Slide the battery cover forward
until it snaps into place.
Place the handset on the base
with the keys and display
facing upward.
This position lets you see the
Caller ID messages on the
display.
Make sure that the “status”
LED of the base unit is lit, and
charging begins. Charge the
battery for 12-15 hours.
You can place the handset
either side up for charging the
battery.
11
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Battery use time (per charge)
From fully charged
• Seven hours continuous use.
• Seven days when the handset is in the standby mode.
Even when the battery
pack is not being used, it
will gradually
discharge over a long
period of time. For
optimum performance, be
sure to return the handset
to the base unit after a
telephone call.
When the battery charge becomes low
When the battery pack is very low and needs to be charged, the
phone is programmed to eliminate functions in order to save power.
If the phone is not in use, “Low Battery” flashes and none of
the keys will operate. If the phone is in use, “Low Battery”
flashes and the handset beeps.
Complete your conversation
as quickly as possible and
return the handset to the
base unit for charging.
Cleaning the battery contacts
The redial memory
numbers are retained for
up to two minutes while
you replace the batteries.
If you must replace the
battery pack during a
telephone call, complete
the replacement within
30 seconds, and you can
return to the original call.
(If the replacement battery
pack is not fully charged,
the call may disconnect.)
12
To maintain a good charge, it is important to clean the battery
contacts on the handset and base unit about once a month. Use a
dry cloth or pencil eraser, if necessary.
Do not use any liquids or solvents.
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There are three Caller ID setup options available; they are
AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code.
Auto Talk allows you to answer the phone without pressing the
button. If the phone rings when AutoTalk is on, simply
remove the handset from the base and the phone automatically
answers the call. If the phone rings when AutoTalk is off, you
must press
to answer the call.
Caller ID on Call Waiting (CIDCW) performs the same as
regular Caller ID on a call waiting number. Call Waiting options
allow you to handle call waiting calls in seven different ways.
(See page 41.)
You must subscribe to CIDW and CIDCW options from your
phone company in order to use this feature.
1
2
In the standby mode,
press
.
The Caller ID setting screen appears.
Press
or
to move the
pointer to the item that is to be set.
Example: To select CIDCW
3
4
Press
to toggle between
On and Off for Auto Talk. For
CIDCW, choose On, Off or Opt
depending on the type of service to
which you subscribe.
To complete the settings, press
, then the handset returns
to standby mode.
13
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If you enter a 3-digit area code number in the Area Code option,
your local area code does not appear in Caller ID messages. When
reviewing Caller ID messages, you will see only the local seven digit
number. For calls received from outside your local area code, you
will see a full 10-digit number.
If your calling area requires 10-digit dialing, do not
program this option.
1
2
Press
3
Press
4
5
6
When the phone is in the standby
mode, press
. The Caller ID
setting screen appears.
to select “Area Code”.
.
Use the number keypad (
enter the 3-digit area code.
to
Press
.
A beep sounds and the displayed area code is entered.
Press
to complete the setting. Or return the handset to
the base unit to complete the setting mode and set the handset
to the standby mode.
When the area code has
already been stored in
memory, the stored area
code will be displayed. To
change it, use the
and number keypad to
enter the new area code. Then press
.
14
) to
To complete the setting, press
handset to the base unit.
or return the
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From the handset
Dialing from standby
1
2
3
4
Pick up the handset.
Dial the phone number.
Press
.
To hang up, press
handset to the base.
or return the
Dialing from talk mode
1
2
3
Pick up the handset and press
.
Dial the phone number.
To hang up, press
handset to the base.
or return the
From the base
1
2
3
BASICS
The base microphone is
located under the phone.
Position yourself as near
to the base as possible and
speak clearly.
Press
.
Dial the number on the keypad.
To finish the call, press
hang up.
to
Other Operations
To
To improve reception
Do this
Press
during the
conversation. “Scanning” appears
on the display. If the operation
fails, the error tone sounds.
To adjust the earpiece volume
Press
or
during the call.
To temporarily switch to tone dial Press
. The following
(When the base is set to pulse
numbers dialed will be sent as
mode)
tone dialing.
To enter a pause within the
Press
. “P” appears in the
dialing sequence.
display which represents a pause.
15
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From the handset
1
2
If either the handset or the
base does not ring, check
each ringer switch to
make sure they are set
to “on”.
3
4
The phone rings. “Incoming Call”
appears on the display.
Press
if not in Auto Talk mode.
Press any key (except
) if in
Auto Talk mode. “ Talk” appears on
the display. Then the earpiece volume
is displayed for 2 seconds.
The call-time display starts when you
begin to talk.
Press
or place the handset on the
base to hang up. The call time will be
displayed for about 5 seconds.
From the base
1
If audio on the speaker
phone is not loud enough,
adjust the speaker volume
on the base.
16
2
3
4
The phone rings. The status LED on
the base flashes.
Press
.
Adjust the volume by pressing
volume
as necessary.
To hang up, press
.
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You can turn off the base or the handset microphone so that the
person you are talking with cannot hear you.
When speaking with the base
1
2
Press
during a telephone call.
The microphone is turned off.
To cancel mute, press
.
, or
When speaking with the handset
1
Press
call.
during a telephone
The microphone is turned off.
2
To cancel mute, press
or
.
When the phone is ringing
You can temporarily mute the handset’s ringer by pressing
when the phone rings.
You may still press
to answer the call.
17
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Handset ringer tone
In the standby mode, press
.
Each time
is pressed,
the ringer tone setting changes
and the selected ringer tone
sounds for 2 seconds.
Handset ringer switch
This switch turns the handset
ringer on or off.
ringer
off
on
ringer
off
on
Handset earpiece volume
Pressing
or
during a telephone call will change the
earpiece volume of the handset. This setting will remain in effect
after the telephone call has ended.
When you press
in Loud mode or press
an error tone sounds.
Base ringer switch
This switch turns the base
ringer on or off.
Base speaker volume
18
To control the speaker volume of the
base, adjust the
and
button as desired.
The volume setting from 1 (lowest) to
10 (highest) appears in the message
counter LED.
in Low mode,
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From the handset
The last three phone numbers entered can be quickly redialed.
Redialing from Standby
1
If the recently dialed
number exceeds 32 digits,
only the first 32 digits are
retained for redialing.
2
Press
.
The phone number that was last
dialed appears on the display.
Press
again.
Each press of
will display
one of the last three numbers dialed.
Most
recent
Press and hold
to delete the
displayed redial number.
3
Press
dialed.
. The number will be
19
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Redialing from talk mode
1
Press
.
“Talk” appears flashing on the display.
Only the last number
dialed can be accessed
after
has been
pressed.
2
3
Press
.
The last number dialed will be
displayed, and redialed.
To hang up, press
or place the
handset on the base. The call-time will
be displayed for about 5 seconds.
From the base
1
2
3
To call the last number dialed from the
base, press
.
Press
Press
.
to finish the call.
During a call, as you begin to move your handset too far from
your base unit, noise increases. If you pass the range limit of the
base unit, your call will terminate within 30 seconds.
20
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Using your EXAI 985HS intercom
Intercom from the base to handset
1
2
3
Press
on the base.
The handset beeps.
Press
or
on the
handset. Speak into the handset
microphone to answer the base.
To turn off the intercom, press
on
the handset or
on the base.
Intercom from the handset to base
1
2
3
Press
The base beeps.
on the handset.
At the base, press
or
. Speak into the base
microphone to answer the page.
To turn off the intercom, press
on
the handset or
on the base.
21
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Page 22
To transfer from the handset to the base
1
2
3
Press
on the handset
while speaking on the handset. The
caller is put on hold and the
intercom tone sounds on the base.
Press
or
on
the base. The intercom mode is
activated, but the caller is still on
hold.
To transfer the call to the base, press
on the handset.
To cancel the transfer, press
on the base.
To transfer from the base to the handset
1
2
3
22
Press
on the base
while speaking on the speaker
phone. The caller is put on hold,
and the intercom tone will be
sounded on the handset.
Press
or
on the
handset. The intercom mode is
activated, but the caller is still on
hold.
To transfer the call to the handset,
press
on the base.
To cancel the transfer, press
on the handset.
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Your EXAI 985HS stores up to 20 names and numbers in the handset
plus 10 numbers in the base.
On the handset
Example: To store a name (MOM AND DAD)
and number (8175553300) in
memory location 03.
1
MEMORY
DIALING
You must press a key
within 20 seconds or the
phone will return to
standby. If you return the
handset in the base the
phone will return to
standby too. Press
and you can go to
memory menu at any
time.
2
3
Press and hold
until
“Memory Store” is displayed.
Press
and
or enter a two-digit
number (01-20) to select the memory
location where you would like to store
the number.
Press
.
The following screen appears
and a cursor flashes indicating
that the display is ready for
the name to be entered.
If this screen appears, the
selected memory location is
already stored. Then you must
either change the entry
in this location, clear the
location, or select “Go Back”
to choose another location.
23
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4
5
6
Page 24
Use the
,
,
,
, or
keys to enter the name. The name cannot exceed 13
characters.
• Use the
and
key to scroll through the character
menu. It contains upper and lower case letters and various
characters.
• Use the
and
keys to move the cursor
to the desired location.
• Use the
key to delete characters as needed.
Press
.
“Store Number” is
displayed. The cursor flashes
indicating that the display is
ready for the number to be entered.
Use the number keypad to
enter the phone number. The
phone number cannot exceed
20 digits.
• Use the
key to enter pause in the dialing
sequence. The display shows a “P”. Each pause counts as
one digit and represents a two second delay in time
between digits.
The pause feature is useful for long distance
calling, credit card dialing, or sequences that
require a pause between digits.
• Use the
7
key to delete digits as needed.
Press
.
The handset beeps and displays the confirmation screen.
Memory storage is complete.
For example, if you store a name
and number into memory location
number 03, the display shows
“Memory03 Stored”.
After about 2 seconds,
“Memory Store”
is displayed.
8
24
Press
to return to standby mode.
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Page 25
On the base
You can store only numbers in the base.
1
2
3
Press
.
The status LED blinks.
Dial the number you wish to store.
Press
.
Enter the memory location number
(0-9) on the keypad.
A confirmation tone indicates the
number is stored.
25
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Page 26
From the handset
Dialing from standby
1
You must press key within
20 seconds or the phone
will return to standby. You
may also press
to access a memory menu
at any time.
If you press
before
, you can
confirm the name and
number stored in the
selected memory location.
To exit this mode, press
and hold
.
The handset returns to
standby.
To exit the memory
function without dialing,
press
. The
handset returns to standby.
26
2
3
Press
.
The handset displays your
programmed memory locations.
Press
and
or enter a two-digit
number (01-20) to select the memory
location you would like to dial.
Press
. “Talk” flashes and
the volume setting appears on the
display. Then the displayed number
is dialed.
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Page 27
Display a Programmed Number
Use the
and
keys to toggle between the names
display and the numbers display.
Program name
Program number
When the stored phone number has 14 or more digits,
“ \ “ is displayed next to the 12th digit. Press
to
see the extra digits and
to return.
Dialing from talk mode
1
Press
.
“Talk” flashes and the volume
setting appears.
If you select a memory
location that does not
have a stored number, the
handset will beep rapidly
and the phone will
not dial.
2
3
Press
.
Enter a two-digit number (01-20) to
select the memory location of the
desired phone number.
The selected phone number is
displayed. Then the number is dialed.
27
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From the base
1
2
3
4
1
2
3
28
Press
Press
.
.
Press the number keypad to select
the memory location you wish to
dial.
Press
to finish the call.
Press and hold
until
“Memory Store” is displayed.
Press
and
or enter a two-digit
number (01-20) to select the memory
location you would like to edit.
Press
.
The following screen appears with
the memory location number that
you have selected in the display.
EXAI985HS
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4
5
6
7
8
Page 29
Press the
or
key to
select “Edit Memory”,
then press
.
The following screen appears.
The cursor flashes indicating that the display is ready for the
name to be edited. When a name has not been stored, the
cursor appears at the beginning of the second line.
Press
,
,
,
, or
the name. (See page 24.)
To edit only the phone number, skip this step.
to edit
Press
.
The following screen appears.
The cursor flashes indicating
that the display is ready for the number to be edited.
Use the number keypad,
, or
key to edit
the phone number.
The phone number cannot exceed 20 digits. (See page 24.)
When the phone number is not to be edited, skip this step.
Press
.
The handset beeps and displays
the confirmation screen. The
memory storage is complete.
For example, if you store a name and number into memory location
number 01, the display shows “Memory01 Stored”.
After about 2 seconds,
“Memory Store” is
displayed.
9
Press
to return to standby mode.
29
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With the handset
1
2
3
4
5
6
7
8
30
Press and hold
until
“Memory Store” is displayed.
Press
and
or enter a twodigit number (01-20) to select the
memory location (01 - 20) you would
like to edit.
Press
.
The following screen appears with
the memory location number that
you have selected in the display.
Press
to move the pointer
down to “Delete Memory”
command line.
Press
. The following
confirmation screen appears.
Press
to move the pointer to “Yes”.
Press
or
.
There is a confirmation tone and
the entry is deleted. The
following screen appears.
After a few seconds, the display returns to the “Memory
Store” screen. You may select another number to delete
(return to step 2) or press
to return to standby.
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With the base
1
2
3
Press
.
The status LED blinks.
Press
again.
Enter the memory location number (0-9)
of the number you wish to delete. The
status LED goes out.
A confirmation tone indicates the
number has been erased.
31
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The Uniden EXAI 985HS
permits 3-way conversations
between the handset, base, and
outside line.
During a 3-way
conversation, dialing is
only possible from the
handset.
When speaking on the handset
1
2
Press
on the base to join
the 3-way conversation.
This will set the 3-way conversation
mode.
To hang up, press
on the
base. The handset remains connected
to the call.
32
3-WAY
CONFERENCE FEATURES
When speaking on the base
1
2
Press
on the handset to join
the 3-way conversation.
To hang up, press
on the
handset. The base remains connected
to the call.
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You must subscribe to the Caller ID service from your
telephone company to use this feature.
CALLER ID
FEATURES
When the telephone rings, the Caller ID feature allows you to view
the caller's name and phone number on the display before you
answer the phone.
The handset displays the phone number of the incoming call, the
name, time, and the number of calls. Additionally, you can dial the
displayed number, and store the information for memory dialing.
33
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1
Page 34
When the Caller ID message is received, the display shows the
caller’s phone number, along with the date and time. The
incoming call information is stored in Caller ID record.
If the Caller ID service includes the caller’s name, the caller's
name appears on the display (up to 15 letters).
If you answer a call before
the Caller ID message is
received (Example: before
the second ring), the
Caller ID message will not
appear.
Here are some typical displays;
When the call is received
via a telephone company
that does not offer Caller
ID service, the caller's
phone number and name
do not appear. (This
includes international
calls.)
When the call is via a
private branch exchange
(PBX), the caller's phone
number and name may
not appear.
34
2
When the phone number and name
data are received
When invalid data is received
When a private name is received
When a private number is
received
When an unknown name is received
When an unknown number is
received
When the telephone is answered, the display changes to
“Talk”.
Data errors appear
as “2 2”.
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The Caller ID list stores information for up to 50 incoming calls - even
unanswered calls.
If a call comes in via a
telephone system that does
not offer Caller ID service,
no information is stored.
1
2
“End” appears when
you have received all
messages in the Caller ID
list. Press
repeatedly
to return to the summary
screen.
3
4
Press
.
The summary screen appears. The
screen shows the number of new
messages and total messages.
Press
to display the latest caller
ID message.
Press
to see the next message.
Or press
to see previous message.
Press
to return to standby.
Each message can be up
to 15 characters for the
phone number and the
name.
35
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The EXAI 985HS stores up to 50 messages. If the phone receives
the 51st message, the oldest one in the list is automatically
deleted.
Caller ID data can also be deleted manually.
Deleting a Caller ID message
1
2
3
If you get an incoming
call, the deleting operation
is canceled and the
telephone returns to
standby so you can answer
the call.
4
Press
.
Display the message to be deleted
from the Caller ID list by pressing
or
.
Press
screen appears.
Press
“No”.
Press
or
. The following
to select “Yes” or
or
.
When the pointer is at “Yes”:
A tone sounds and the Caller ID
message is deleted. The next Caller
ID message is then displayed.
When the pointer is at “No”:
The display returns to the Caller ID
display.
36
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Deleting all Caller ID names/numbers
1
2
3
4
Press
.
Press
screen appears.
Press
“No”.
Press
or
. The following
to select “Yes” or
or
.
When the pointer is at “Yes”:
A tone sounds and all stored Caller ID
messages are deleted.
When the pointer is at “No”:
The display returns to the summary
screen.
37
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Calling a party from the Caller ID list
You can place a call from the Caller ID list.
The EXAI 985HS stores up to 50 messages.
1
2
Press
.
Select the phone number that you
want to dial by pressing
or
.
Press
.
The displayed phone number will be
dialed.
You cannot make a call
from the Caller ID list if
your EXAI 985HS is
connected to private
branch exchange (PBX).
Long Distance calls and Area code
Pressing
while the Caller ID
information is displayed (in step 1)
will place a “1” in the display to
set up for a long distance call.
When a long distance call
has been set, “1” appears
in the display.
38
Dial edit
Press
to move the
cursor to the left, make your
changes and then press
.
This will not change the number
in the Caller ID list memroy.
If you want to save this new number,
store the information in memory (see page 23).
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Storing Caller ID messages in Memory dialing
The phone number of the party on the Caller ID list can be stored in
memory dialing.
1
You can not store a Caller
ID message if no phone
number appears in the
message.
If no key is pressed for
more than 20 seconds, an
error tone sounds and the
telephone returns to the
standby mode.
If there is an incoming
call or page, memory
storage is canceled and
the telephone is set to
receive the incoming call
or page.
2
3
4
Press
.
Select the phone number to be stored
from the Caller ID list by pressing
or
.
Press
.
Press
and
or enter a two-digit
number (01-20) to select the memory
location.
Press
.
A tone will sound. The number is stored
in memory, and the display returns to
the Caller ID list.
If a message has
already been stored in
the selected memory
numbers location, a
confirmation screen is displayed. Press
to select
“Yes”. Press
to overwrite. The display returns
to the Caller ID list.
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“Caller ID” and “Call waiting” are separate services. CIDCW
(Caller ID on Call Waiting) performs the same as regular
Caller ID on a call waiting number. You must subscribe to
the "Caller ID with call waiting (CIDCW)" service from your
telephone company before you can use the following features.
The “Call waiting” service can also be used independently.
Please contact your telephone company for details.
1
2
3
When a new incoming call arrives
during your current telephone call,
the phone number and the name of
the caller are displayed.
Press
.
You will be able to talk with the
person that has just called. The first
caller will be put on hold.
To return to the first caller, press
again.
When CIDCW is set to Opt in the Caller ID setup menu
(see page 13), you can press the
key after
receiving a call waiting call and view a list of ways to
handle the new call. Choose an option using the
and
keys and press
to activate.
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Your EXAI 985HS gives you new options for call waiting. At the
touch of a button, you can ask the caller to hold or conference
them into your current call. You may be required to subscribe to
call waiting and call waiting options to use these features. Not all
features are available in all areas. Check with your local
telephone company for details.
Selecting an Option
1
You can also answer a call
waiting call immediately
by pressing the
key. The first caller will be
placed on hold. To return
to the original caller, press
again.
2
3
When you receive a call waiting call,
press
for a list of options.
Press the
option.
or
key to select an
Press
.
A confirmation screen will appear.
Your EXAI 985HS is pre-programmed with seven call waiting
options. You may select to ask the calling party to hold, send
them a busy message, or conference them into the current call.
You may also select to answer and drop the first caller or, at
any time, choose to drop the first or drop the last caller.
Check with your local telephone company for a full list of
options.
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42
THE INTEGRATED
ANSWERING DEVICE
The EXAI 985HS has a built-in answering system that answers and
records incoming calls.
You can also use your answering system to record a conversation,
leave a voice memo message for others who use the phone, or to
announce a special message to callers when you're away from
your phone.
•
•
•
•
•
•
•
Digital Tapeless Recording
15 minutes of Recording Time
Selective Greetings (Outgoing Messages)
Message Received Time and Day Announcement
Remote Message Retrieval and Room Monitor
Toll Saver
Conversation Recording
Digital Tapeless Recording allows you to quickly review, save or
delete the messages. You'll never have to worry about a tape
wearing out, jamming, or resetting improperly.
The Integrated Answering System is easy and convenient to use, but
please read through all of the instructions carefully.
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Turning the answering system on/off
1
When the answering
system is full, FL displays
on the base and the
system announces
“No Remaining Time”.
You should delete some
messages so that the system
can record new messages.
2
To turn the answering system on,
press
. The current
greeting message is played and a
tone sounds.
To turn the answering system off,
press
again.
Setting the clock
The clock on EXAI 985HS Answering System starts when power
is applied to the base. Follow these steps to set the clock to the
correct time.
1
2
Press and hold
or
to
quickly scroll through the
numbers on the display.
3
If you don't complete the
clock settting within two
minutes, the system
returns to standby.
4
5
6
Press and hold
sounds.
until a tone
First, press
or
until the
correct day of the week is
announced. (Numbers 0 through 6
displays on the base as each day is
announced.) Press
again to
select the day.
Next, press
or
until you
hear the correct hour setting.
Numbers 1 through 12 display on
the base as each hour is announced.
Press
again to select the
correct time.
Press
or
until you hear the correct time setting.
Numbers 1 through 59 display on the base as each minute
is announced. Press
again to select the correct time.
The LED displays an A or P. Press
hear the correct AM/PM setting.
or
until you
Press
again to end the time/day setting.
The EXAI 985HS announces the time that you have set.
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Setting your greeting
When you receive a call, the answering system automatically plays
either a preset message or your own personal greeting.
ª Preset Message
The following message is prerecorded:
"Hello, no one is available to take your call. Please leave a message
after the tone."
Position yourself as near
to the base as possible and
speak clearly when
recording your greeting.
ª
Recording your personal greeting
1
2
Press and hold
until you hear
a tone. Start recording your message
immediately after you hear the tone end.
When you finish recording your
message, press
or
.
A tone sounds and your message plays
back on the phone.
You can record a greeting
up to 30 second.
ª
Choosing between two greetings
1
2
Press
message.
to play the outgoing
While the message is playing, press
again. This switches
between the two options.
You have the choice of deleting your personal outgoing
message or simply overwriting your old outgoing
message with a new one. To overwrite, perform the steps
above in “Recording your personal greeting”.
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Selecting the message record time
You can set your answering system to record messages up to one
or four minutes long.
One minute option:
move the REC TIME
switch to 1.
Four minute option:
move the REC TIME
switch to 4.
ª Announce only feature:
The announce only feature plays an outgoing message, but it will
not allow the caller to leave a message. Move the REC TIME
switch to the ANN position.
The message counter LED displays “ ” when system is on
standby.
Prerecorded outgoing message for Announce only feature is:
"Hello, no one is available to take your call."
Selecting a PIN code
To play your messages from a remote location, you will need to
enter a two-digit Personal Identification Number (PIN) code
(00-99). To select a PIN, perform the following steps.
1
2
Press and hold
or
to quickly scroll
through numbers on
the display.
3
On the base, press and hold
button until a tone sounds, and the
LED displays 00.
To set the first number, press
or
to scroll from 0 to 9.
When the desired number appears in
the display, press
.
To set the second number, press
or
to scroll from 0 to
9. When the desired number
appears in the display, press
.
Then the entered PIN code
is announced.
45
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Setting ring time switch
The ring time/toll saver switch
allows you to set the number of
rings the caller hears before the
answering system plays your
outgoing message. You can set
the switch to answer after two
rings or after four rings. Once the
greeting has started, you can stop
it when you pick up the call at
the handset or base.
If you answer at another phone extension and the
greeting has started, you cannot stop the message. Wait
until your greeting is complete before starting your
conversation.
In the TS (Toll Saver) position, the answering system picks up after
two rings if you have new messages, and after four rings if there are
none. This way, if you call long distance to check your messages,
you can hang up after the third ring to avoid billing charges.
46
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Playing your message
To stop playing your
messages, press
again.
The base LED shows the number of total messages on the
display. If the display is blinking, then there are new messages
waiting for you. The EXAI 985HS is designed to play your new
messages first. After you play your new messages you can then
play your old messages.
1
2
3
Press
. The system announces
the number of new and old messages,
then the new incoming messages are
played. The time and day each
message was received is announced
after the message is played, and the
message counter LED displays the
number of the current message.
When all new messages have
played, a tone is heard. The message
counter LED stops flashing to
indicate that all of the new messages
have been reviewed.
After you have reviewed all your
messages, you can play your old
messages again. Press
and
follow the instructions above.
47
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Repeating a message
1
Pressing
before 2
seconds (4 seconds from
remote) of the message
has played causes the
system to scan back one
message. If you press
after two seconds
(four seconds from
remote) the system starts
to play the same message
from the beginning.
If you have several
messages, press and hold
until you return to
the message you want to
replay.
2
3
1
3
If you have several
messages, press and hold
to find the
message you want to play.
48
After a message has played for a few
seconds, press
to repeat the
message.
Press
at any time to stop
reviewing messages and return to
standby. The message counter LED
shows the total number of messages
remaining on the system.
Skipping a message
2
Each time
is
pressed, the system scans
forward one message.
Press
to review your message.
The number of stored messages is
announced.
Press
to review your messages.
The number of messages is announced.
Press
at anytime to skip to the
next message.
Press
at any time to stop
reviewing your messages and return to
standby. The message counter LED
shows the total number of messages on
the system.
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Page 49
Deleting a message
ª
Deleting individual message
1
2
When you press
,
you are permanently
deleting the message.
Once deleted, the message
cannot be replayed.
to review your message.
If you decide to delete a message,
press
anytime during the
message. The system beeps and
immediately goes to the next
message.
3
ª
The voice memo function
is completely independent
of the outgoing message.
It’s handy for leaving
others a quick message.
Press
After you have played all of your
messages, a long tone sounds on the
base speaker.
Deleting all messages
Press and hold
while the system is in standby. A tone
sounds when all messages are deleted. If there is a message you
have not reviewed, you cannot delete all messages at once.
Voice memo
The voice memo function allows the user to record a message
(up to 10 minutes) on the base.
1
A voice memo message
will be stored as a typical
recorded message.
2
3
Press and hold
,
until you hear a long beep. The
message counter LED blinks.
Speak into the microphone.
When you have finished, press
or
to stop
recording. The system returns to
standby.
Position yourself as near
to the base as possible and
speak clearly.
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Recording a conversation
You can record up to 10 minutes of conversation while you are
making your call from the handset.
1
A recorded conversation is
treated as a typical
message and will be added
to the stored messages.
2
During the conversation from the
handset. Press and hold
on the base. The unit
begins recording and the LED blinks.
Both parties can hear tones every 15
seconds.
To stop the recording, press
or
.
You cannot record a conversation while you are speaking
on the base.
50
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Remote access away from home
During the remote
operation, rC displays
on the base.
You can operate your answering system from a remote location
using any touch-tone telephone. Use this function to check for
recorded messages, to play or delete messages, even to record a
new outgoing message, and to monitor sounds in the room.
Prior to accessing the system remotely, you must have selected a
PIN code (refer to page 45).
1
2
3
You must enter a
command within 15
seconds of entering
command waiting mode
or the answering system
automatically hangs up
and returns to standby.
4
The system will only
playback messages for
four minutes and then it
returns to command
waiting mode. To continue
playing your message,
press # then 2 again
within 15 seconds
5
6
Call your telephone number.
While the answering machine is activated, press # and your
PIN code.
The answering system announces the time and day and the
number of messages stored in memory. Then the message
playback automatically begins.
You may continue to listen to your message, or you may
select a command from the following chart.
Command
Function
# then 1
Repeat
# then 2
Playing your messages
# then 3
Skipping a message
# then 4
Deleting a message
# then 5
Stop message playback
# then 6
Answering system on
# then 7
Voice memo record/stop
# then 8
Outgoing message record/stop
# then 9
Answer system off
# then
Room monitor
*
After all of your messages have played, or the playback time
exceeds 4 minutes, you will hear intermittent tones indicating
that the system is in the command waiting mode. You may
enter another command at this time from the chart above.
When you are finished, hang up to exit the system.
The answering system automatically returns to standby.
51
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Remote room monitor
You can call your answering system from any touch-tone phone and
monitor sounds in the room where your base is installed.
You cannot use # and
*
while the new messages
are playing. Press # then
5 to stop message
playback first and go to
step 5.
1
2
3
4
5
6
If you enter an incorrect
PIN code three times, an
error tone sounds and the
phone automatically
hangs up.
Call your telephone number.
While the answering machine is activated, press # and your PIN
code.
The answering system begins announcing the time and day.
Press # then 5 to stop the message.
Press # then . You hear sounds in the room where your
phone is installed. After 15 seconds, the answering system
returns to the command waiting mode.
*
Press # then
to monitor the room for another 15 seconds. Or
select another remote function. Or hang up to exit the system.
The answering system automatically returns to standby.
*
Turn on the answering machine remotely
If you have forgotten to turn on your answering machine, you can
turn it on remotely from any touch-tone telephone.
1
2
3
4
5
6
52
Call your telephone number.
Wait ten rings until the machine answers.
You hear a beep.
Press # and enter your PIN code within two seconds.
The answering system begins to announce the time and
day stamp.
Press # then 5 to stop the announcement.
Press # then 6 to turn the answering system on.
Hang up the phone and subsequent calls will be answered by
the machine.
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The digital security code is an identification code used to connect
the handset and the base unit. Normally, setting the code is
not necessary.
The first time you charge your handset, the security code is
automatically set. (See page 4.)
ADDITIONAL
INFORMATION
If the handset battery pack
is completely discharged
or the battery pack is
removed, the digital
security code will be lost.
If this happens, a new
security code is set
automatically the next
time the battery pack is
charged.
In the rare situation that you suspect another cordless telephone
is using the same security code, you can change the code.
1
2
Remove the handset from the base
unit. Press
.
While the handset is emitting the
paging sound, place the handset on
the base unit holding
.
The paging tone stops.
Leave the handset on the base
longer than 3 seconds. A random,
new security code is set.
53
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To attach the beltclip
To remove the beltclip
Insert the beltclip into the holes
on each side of the handset.
Press down until it clicks.
Pull both sides of the beltclip to
release the tabs from the holes.
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With the HS910 headset, you can have the convenience of hands free
communication while using your cordless phone.
1
2
3
Place the headset on your head so the
speaker covers your ears. The headband
can be adjusted to accommodated a
variety of head sizes. The other end of
the headband should rest comfortably
against the side of your head above
your ear. Do not put the end of the
headband against the other ear.
The microphone arm swings over the top of the headset so you
can wear the headset on the left or right ear. Position the flexible
arm so the microphone is about 2 inches away from the mouth.
To use the headset, pull back
the headset cover and plug the
headset cord into the 2.5 mm
jack on the side of the handset.
This will automatically disable
the speaker on the phone and
activate the microphone on the
headset. During a call, you
may plug or unplug the
headset without interrupting
your conversation.
55
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Battery replacement
and handling
When the operating time
becomes short, even after a
battery is recharged, please
replace the battery.
With normal usage, your battery
should last about one year.
Please contact your place of
purchase or the Uniden Parts
Department for a replacement
battery. (See page 5)
Power Failure
During the period that the
power is off, you will not
be able to make or receive
calls with the telephone.
RECYCLING NICKELCADMIUM BATTERIES
NICKELCADMIUM
BATTERIES
MUST BE
DISPOSED OF
PROPERLY.
Nickel-cadmium cells are used
in the battery pack. Please
take your used nickelcadmium battery packs to a
store that recycles nickelcadmium batteries.
Caution
•
•
•
•
Use the specified battery pack.
Do not remove the battery from the handset to charge it.
Never throw the battery into a fire, disassemble it, or heat it.
Do not remove or damage the battery casing.
When slightly dirty
Wipe with a soft, dry cloth.
When very dirty
Wipe with a soft cloth that has
been dampened with mild
dishwashing detergent.
Dry with a dry cloth.
When the charging
terminals become dirty
Wipe with a dry cloth or a
pencil eraser, if necessary.
56
Caution
Do not use paint thinner,
benzene, alcohol, or other
chemical products. Doing
so may discolor the surface
of the telephone and
damage the finish.
EXAI985HS
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General Information
The EXAI 985HS complies with FCC Parts 15 and 68.
Operating Temperature: 0ºC to +50ºC (+32ºF to +122ºF)
AC Adapter Information
AC Adapter part number:AD-420
Input Voltage:
120V AC 60Hz
Output Voltage:
9V DC 350 mA
Battery Information
Battery part number:
BT-905
Capacity:
600 mAH, 3.6V
Battery Use Time (per charge)
From fully charged:
Talk Mode duration
7 hours
Standby Mode duration 7 days
If the handset is left off of the base, the actual
Talk Mode duration will be reduced respective to
the amount of time the handset is off the base.
Recharge your phone on a regular basis by returning
the handset to the base after each phone call. When the
operating time becomes short, even after the battery is
recharged, please replace the battery. With normal
usage, the battery should last about one year.
Replacement batteries may be purchased at your local
Uniden dealer or by contacting the Uniden Parts
Department (800) 554-3988. Hours are from 7:00 a.m. to
5:00 p.m. Central Time, Monday through Friday.
We can also be reached on the web at www.uniden.com
57
EXAI985HS
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TROUBLESHOOTING
YOUR NEW PHONE
If your phone is not performing to your expectations, please try
these simple steps first.
58
Symptom
Suggestion
The status LED won't
light when the handset
is placed in the
base unit.
• Make sure the AC adapter is plugged
into the base unit and wall outlet.
• Make sure the handset is properly
seated in the base unit.
• Make sure the charging contacts on the
handset and base unit are clean.
The audio sounds
weak and/or scratchy.
• Make sure that the base unit antenna is
in a vertical position.
• Move the handset and or base unit to a
different location away from metal
objects or appliances and try again.
• Press
to help eliminate
background noise during
the conversation.
• Make sure that you are not too far from
the base.
Can't make or receive
calls.
• Check both ends of the base unit
telephone line cord.
• Make sure the AC adapter is plugged
into the base unit and wall outlet.
• Disconnect the AC adapter for a few
minutes, then reconnect it.
• Reset the digital security code
(See page 53).
• Make sure
is pressed.
The handset doesn't
ring or receive a page.
• The battery pack may be weak. Charge
the battery on the base unit for 12-15
hours.
• The handset may be too far away from
the base unit.
• Place the base unit away from
appliances or metal objects.
• Reset the digital security code
(See page 53).
EXAI985HS
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Symptom
Suggestion
Severe noise
interference.
• Keep the handset away from
microwave ovens, computers, remote
control toys, wireless microphones,
alarm systems, intercoms, room
monitors, fluorescent lights and
electrical appliances.
• Move to another location or turn off
the source of interference.
The Caller ID
disappears.
• The handset was picked up before
the second ring.
The Caller ID does not
display
• The call was placed through a switch
board.
• Call your local telephone company
to verify your Caller ID service is
current.
• Make sure that the CIDCW option is
set to “On” or “Opt”.
The answering system
does not work.
• Make sure the base unit is plugged in.
• Make sure that the answering system
is turned on.
• Make sure that the message record
time is not set to ANN. (See page 45)
Messages are
incomplete.
• The incoming messages may be too
long. Remind callers to leave a
brief message.
• The memory may be full. Delete
some or all of the saved messages.
After a power failure,
the outgoing message
is deleted.
• Record your greeting again.
The default message remains.
No sounds on the base • Adjust the speaker volume on the
base unit.
unit speaker during call
monitoring or message
playback.
Cannot access remote
call-in features from
another touch-tone
phone.
• Make sure you are using the correct
PIN code.
• Make sure that the touch-tone phone
you're using can transmit the tone
for at least two seconds. If it cannot,
you may have to use another phone
to access your message.
59
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0-9
3-way conferencing..............32
A
Answering device
Features...........................42
Setting up........................43
Using ...............................47
Package contents....................5
R
Base ringer switch................18
Battery pack
Preparing and charging..11
Replacement and
handling ..........................56
Receiving a call ....................16
Redialing a call .....................19
Handset ringer switch ..........18
Handset ringer tone .............18
S
C
Dialing mode ..........................8
Digital security code ........4, 53
Setting up the Base unit ........6
Setting up the Handset ........11
Setting up your answering
system
Selecting a PIN code......45
Selecting the
message record time ......45
Setting ring time switch .46
Setting the clock.............43
Setting your greeting......44
Turning the answering
system on/off..................43
E, F, G
T
D
Earpiece volume...................18
INDEX
P, Q
B
Caller ID
Caller ID service.............33
Call Waiting.....................40
Deleting...........................36
Using ...............................38
Viewing ...........................35
Connection..............................7
60
Storing phone
numbers and names.......23
Mounting the base unit
to a wall..................................9
Mute ......................................17
H
Transferring a call.................22
Troubleshooting....................58
Headset installation ..............55
U, V, W, X, Y, Z
I, J, K, L
Using your answering system
Deleting a message ........49
Playing your message ....47
Recording a
conversation ...................50
Remote access
away from home ............51
Remote room monitor....52
Repeating a message......48
Skipping a message .......48
Voice memo....................49
Installing the beltclip............54
Intercom................................21
M, N, O
Maintenance..........................56
Making a call ........................15
Memory dialing
Erasing a stored name
and phone number ........30
Making a call
with memory dialing......26
EXAI985HS
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At Uniden, we’ll take care of you!
If you need any assistance with this product, please call our Customer Hotline at
1-800-297-1023
PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
Our Uniden representatives will be happy to help you with any matters regarding
the operation of this unit, available accessories, or any other related matters.
Thank you for purchasing a Uniden product.
Hours: M-F 7:00 AM to 7:00 PM CST.
10/10/00
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Page 62
FOR PURCHASING A UNIDEN PHONE!
EXAI985HS
Covered under one or more of the following U.S. patents:
4,511,761 4,523,058 4,595,795 4,797,916 5,381,460
5,426,690 5,434,905 5,491,745 5,533,010 5,574,727
5,650,790 5,660,269 5,661,780 5,663,981 5,671,248
5,717,312 5,754,407 5,768,345 5,787,355 5,838,721
©2000 Uniden America Corporation
All rights reserved • Printed in China
UCZZ01624GZ
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