Owner`s manual | GE 36 in. JGP656 Gas Cooktop

GE 36 in. JGP656 Gas Cooktop
Gas Downdraft
Cooktop
GE Appliances
Safety Instructions
Installation and
Owner’s Manual
Safety precautions . . . .2, 4–7
Operating Instructions, Tips
JGP656
Burners . . . . . . . . . . . . . . . . . .9
Cookware tips . . . . . . . . . . .10
Features of your cooktop . . .8
Vent system . . . . . . . . . . . . .11
Care and Cleaning
Burner assemblies . . . . . . . .12
Burner caps . . . . . . . . . . . . .13
Burner grates . . . . . . . . . . . .13
Burner heads . . . . . . . . . . . .13
Control knobs . . . . . . . . . . .12
Glass cooktop . . . . . . . . . . .12
Grease filters . . . . . . . . . . . .12
Installation Instructions
Installing the
cooktop . . . . . . .14–16, 19–24
Installing the
downdraft system . . . . .17–18
LP gas . . . . . . . . . . . . . . . . . . .7
Before You Call For Service
Troubleshooting tips . . . . .25
Consumer Services
Important phone
numbers . . . . . . . .Back Cover
Model and serial number
location . . . . . . . . . . . . . . . . . .3
Product registration .3, 29, 30
Warranty . . . . . . . . . . . . . . . .31
www.geappliances.com
183D5580P078
49-80011
04–00 JR
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property damage,
personal injury or death.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
—
WHAT TO DO IF YOU SMELL GAS
■ Do not try to light any appliance.
■ Do not touch any electrical switch;
do not use any phone in your building.
■ Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
Care and Cleaning
■ If you cannot reach your gas supplier, call the
fire department.
Customer Service
Troubleshooting Tips
— Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
2
Safety Instructions
GE & You, A Service Partnership.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
Operating Instructions
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label under the cooktop.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
Care and Cleaning
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your cooktop properly. Just a little
preventive care on your part can save you a great deal of time and money over the life of your cooktop.
IF YOU NEED SERVICE
Troubleshooting Tips
You’ll find many answers to common problems in the Before You Call For Service section. If you review
our chart of Troubleshooting Tips first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer
service numbers is included in the back section of this manual. Or you can always call the GE Answer
Center® at 800.626.2000, 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
Customer Service
3
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to
publish a list of substances known to the state to cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers of potential exposure to such substances.
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon
monoxide, formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or
LP fuels. Properly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize
incomplete combustion. Exposure to these substances can be minimized by venting with an open
window or using a ventilation fan or hood.
SAFETY PRECAUTIONS
Care and Cleaning
Have the installer show you the location of the cooktop gas shut-off valve and how to shut it
off if necessary.
■ Have your cooktop installed and properly
grounded by a qualified installer, in
accordance with the Installation
Instructions. Any adjustment and service
should be performed only by qualified gas
cooktop installers or service technicians.
Troubleshooting Tips
■ Do not attempt to repair or replace any part
of your cooktop unless it is specifically
recommended in this manual. All other
service should be referred to a qualified
technician.
■ Locate the cooktop out of kitchen traffic
path and out of drafty locations to prevent
pilot outage and poor air circulation.
Customer Service
■ Plug your cooktop into a 120-volt grounded
outlet only. Do not remove the round
grounding prong from the plug. If in doubt
about the grounding of the home electrical
system, it is your personal responsibility and
obligation to have an ungrounded outlet
replaced with a properly grounded, threeprong outlet in accordance with the
National Electrical Code. Do not use an
extension cord with this appliance.
■ Let the burner grates and other surfaces
cool before touching them or leaving them
where children can reach them.
4
■ Be sure all packaging materials are
removed from the cooktop before
operating it to prevent fire or smoke
damage should the packaging material
ignite.
■ Be sure your cooktop is correctly adjusted
by a qualified service technician or installer
for the type of gas (natural or LP) which is
to be used. Your cooktop can be converted
for use with either type of gas. See the
Installation Instructions in the LP
Conversion Kit.
■ Do not leave children alone or unattended
where a cooktop is hot or in operation.
They could be seriously burned.
■ Do not allow anyone to climb, stand or
hang on the cooktop.
■ When raising or lowering the vent, keep
fingers away from all vent parts; assure that
cookware, pans and handles will not be
struck and tipped when raising the vent.
■ Do not operate or clean your cooktop if
the glass is broken or cracked. Cleaning
solutions and spillovers could penetrate the
broken cooktop and create a risk of electric
shock. Call for service immediately if the
cooktop glass breaks or cracks.
children should not be stored in cabinets
above a cooktop—children climbing on the
cooktop to reach items could be seriously
injured.
■ Always keep combustible wall coverings,
curtains or drapes a safe distance from
your cooktop.
■ Teach children not to play with the controls
or any other part of the cooktop.
■ For your safety, never use your appliance
for warming or heating the room.
■ Always keep dish towels, dish cloths, pot
holders and other linens a safe distance
from your cooktop.
■ Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any other
appliance.
■ Do not let cooking grease or other
flammable materials accumulate on or near
the cooktop.
■ Do not operate the burner without all
burner parts in place.
■ Do not clean the cooktop with flammable
or volatile cleaning fluids.
■ Do not clean the cooktop when the
appliance is in use.
■ Avoid scratching the cooktop with sharp
instruments, or with rings and other jewelry.
WARNING:
To reduce the risk of a
cooktop grease fire:
A. Keep fan, filters and grease laden surfaces
clean.
B. Always turn vent ON when cooking at high
heat.
C. Use high settings on cooktop only when
necessary. Heat oil slowly on low to
medium setting.
D. Don’t leave the cooktop unattended when
cooking.
E. Always use cookware and utensils
appropriate for the type and amount of
food being prepared.
CAUTION:
For general ventilating use
only. Do not use to exhaust hazardous or
explosive materials and vapors.
5
Customer Service
■ Do not place hot cookware on the glass
cooktop. This could cause glass to break.
WARNING:
To reduce the risk of fire,
electrical shock, or injury to persons, observe the
following:
A. Use this unit only in the manner intended
by the manufacturer. If you have questions,
contact the manufacturer.
B. Before servicing or cleaning the unit,
switch power off at service panel.
C. When cutting or drilling into wall or ceiling
do not damage electrical wiring and other
hidden utilities.
D. Ducted fans must always be vented to the
outdoors.
E. To reduce the risk of fire, use only metal
ductwork.
Troubleshooting Tips
■ Do not store flammable materials near
a cooktop.
■ Flaming grease outside a pan can be put
out by covering it with baking soda or, if
available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.
Care and Cleaning
■ Never wear loose fitting or hanging
garments while using the appliance.
Be careful when reaching for items stored
in cabinets over the cooktop. Flammable
material could be ignited if brought in
contact with flame or hot surfaces and
may cause severe burns.
■ Do not use water on grease fires. Never pick
up a flaming pan. Turn the controls off.
Smother a flaming pan on a surface burner
by covering the pan completely with a wellfitting lid, cookie sheet or flat tray. Use a
multi-purpose dry chemical or foam-type
fire extinguisher.
Operating Instructions
■ Always keep wooden and plastic utensils
and canned food a safe distance away from
your cooktop.
■ Never use the cooktop as a cutting board.
Safety Instructions
SAFETY PRECAUTIONS
■ CAUTION: Items of interest to
WARNING!
SURFACE BURNERS
Use proper pan size—avoid pans that are unstable or easily tipped. Select cookware having flat
bottoms large enough to cover burner grates. To avoid spillovers, make sure cookware is large
enough to contain the food properly. This will both save cleaning time and prevent hazardous
accumulations of food, since heavy spattering or spillovers left on cooktop can ignite. Use pans with
handles that can be easily grasped and remain cool.
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Customer Service
Troubleshooting Tips
Care and Cleaning
■ Always use the LITE position when igniting
the top burners and make sure the burners
have ignited.
■ Never leave the surface burners
unattended at high flame settings.
Boilovers cause smoking and greasy
spillovers that may catch on fire.
■ Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
come near open flames when lifting
cookware. Do not use a towel or other bulky
cloth in place of a pot holder. Such cloths
can catch fire on a hot burner.
■ When using glass cookware, make sure it
is designed for cooktop cooking.
■ To minimize the possibility of burns,
ignition of flammable materials and
spillage, turn cookware handles toward the
side or center of the cooktop without
extending over adjacent burners.
■ Always turn the surface burner controls off
before removing cookware.
■ Carefully watch foods being fried at a high
flame setting.
■ Always heat fat slowly, and watch as it heats.
■ Do not leave any items on the cooktop. The
hot air from the vent may ignite flammable
items and will increase pressure in closed
containers, which may cause them to burst.
■ If a combination of oils or fats will be used
in frying, stir together before heating or as
fats melt slowly.
6
■ Do not use a wok on the cooking surface if
the wok has a round metal ring that is
placed over the burner grate to support the
wok. This ring acts as a heat trap, which may
damage the burner grate and burner head.
Also, it may cause the burner to work
improperly. This may cause a carbon
monoxide level above that allowed by
current standards, resulting in a health
hazard.
■ Foods for frying should be as dry as
possible. Frost on frozen foods or moisture
on fresh foods can cause hot fat to bubble
up and over the sides of the pan.
■ Use the least possible amount of fat for
effective shallow or deep-fat frying. Filling
the pan too full of fat can cause spillovers
when food is added.
■ Use a deep fat thermometer whenever
possible to prevent overheating fat beyond
the smoking point.
■ Never try to move a pan of hot fat,
especially a deep fat fryer. Wait until the fat
is cool.
■ When flaming foods are under the hood,
turn the fan off. The fan, if operating, may
spread the flames.
Adjust the burner flame size so it does not extend beyond the edge of the cookware. Excessive flame
is hazardous.
■ Never leave jars or cans of fat drippings
on or near your cooktop
■ Don’t use aluminum foil to line burner
bowls. Misuse could result in a fire hazard
or damage to the cooktop.
■ Do not cover or block the area around the
cooktop knobs. This area must be kept
clear for proper ventilation and burner
performance.
■ Clean only parts listed in this Owner’s
Manual.
Operating Instructions
Care and Cleaning
■ Do not leave plastic items on the cooktop—
they may melt if left too close to the vent.
■ Keep all plastics away from the surface
burners.
■ If you smell gas, turn off the gas to the
cooktop and call a qualified service
technician. Never use an open flame to
locate a leak.
■ To avoid the possibility of a burn, always be
certain that the controls for all burners are
at the off position and all grates are cool
before attempting to remove them.
■ Never clean the cooktop surface when it is
hot. Some cleaners produce noxious fumes
and wet cloths could cause steam burns if
used on a hot surface.
Safety Instructions
SURFACE BURNERS
COOK MEAT AND POULTRY THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F. and poultry
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against
foodborne illness.
Troubleshooting Tips
LP CONVERSION KIT
Your cooktop is shipped from the factory set to operate only with Natural Gas.
If you wish to use your cooktop with
Liquefied Petroleum Gas, order Kit JXLP56.
Customer Service
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
7
Safety Instructions
Throughout this manual, features and appearance may vary from your model.
1
2
4
3
10
Care and Cleaning
Operating Instructions
Features of your cooktop.
4
9
8
7
Customer Service
Troubleshooting Tips
Feature Index
8
5
Explained
on page
1
Vent
11
2
Vent Filters
12
3
Simmer Spillproof Burner
4
Spillproof Burners
5
High Power Spillproof Burner
6
Fan Speed Control
11
7
Vent Control
11
8
Surface Unit Controls
9
9
Glass Cooktop Surface
12
Cast-Iron Burner Grates
13
10
8
6
9, 13
12, 13
9, 13
How to Light a Burner
Your cooktop burners are lit by electric
ignition, eliminating the need for
standing pilot lights with constantly
burning flames.
Push the control knob in and turn it
counterclockwise to the desired position
from HIGH to LO. After the burner ignites,
turn the knob in either direction to adjust
the flame size. To turn a burner off, turn
the knob clockwise as far as it will go, to
the OFF position.
■ Do not operate a burner for an extended period
of time without cookware on the grate. The
finish on the grate may chip without cookware
to absorb the heat.
■ Check to be sure the burner you turn on is the
one you want to use.
■ Be sure the burners and grates are cool before
you place your hand, a pot holder, cleaning
cloths or other materials on them.
The right rear burner is best for smaller
pans and cooking operations requiring
carefully controlled simmering
conditions.
The front right burner is the high power
burner for larger pans and fast boiling
operations.
For safe handling of cookware, never let the
flames extend up the sides of the cookware.
Watch the flame, not the knob, as you
reduce heat. The flame size on a gas
burner should match the cookware
you are using.
Any flame larger than the bottom of the
cookware is wasted and only serves to heat
the handle.
Troubleshooting Tips
How to Select Flame Size
Care and Cleaning
Simmer and Power Burners
Operating Instructions
Be sure you turn the control knob
to OFF when you finish cooking.
The igniters make clicking sounds and
spark even when only a single burner is
being turned on. Do not touch any of
the burners when the igniters are
clicking.
■ In case of a power failure, you can light the
burners with a match. Hold a lit match to the
burner, then push in and turn the control knob
to the HIGH position. Use extreme caution
when lighting burners this way. Burners in use
when an electrical power failure occurs will
continue to operate normally.
Safety Instructions
Using your cooktop.
Customer Service
9
Wok This Way
Use a flat-bottomed wok.
We recommend that you use a flat-bottomed
wok, available at your local retail stores, or use
the Wok Holder accessory with traditional round
bottomed woks. The Wok Holder accessory,
model JXWK, can be ordered from your
appliance dealer.
The Wok Holder fits on top of the
cooktop grate to provide support and
proper air circulation for traditional
round bottom woks only. Do not use flat
bottomed woks with the Wok Holder.
Operating Instructions
Safety Instructions
Using your cooktop
Do not use a wok on any other support
ring. Placing the ring over the burner
grate may cause the burner to work
improperly, resulting in carbon
monoxide levels above allowable current
standards. This could be dangerous to
your health. Do not try to use such woks
without the ring unless you are using the
Wok Holder. You could be seriously
burned if the wok tipped over.
Care and Cleaning
Cookware
Aluminum: Medium-weight cookware is
recommended because it heats quickly
and evenly. Most foods brown evenly in
an aluminum skillet. Use saucepans with
tight fitting lids when cooking with
minimum amounts of water.
Heatproof Glass Ceramic: Can be used
for either surface or oven cooking.
It conducts heat very slowly and cools
very slowly. Check cookware
manufacturer’s directions to be sure it
can be used on a gas cooktop.
Enamelware: Under some conditions,
the enamel of some cookware may
melt. Follow cookware manufacturer’s
recommendations for cooking methods.
Stainless Steel: This metal alone has
poor heating properties and is usually
combined with copper, aluminum
or other metals for improved heat
distribution. Combination metal skillets
usually work satisfactorily if they are used
with medium heat as the manufacturer
recommends.
Troubleshooting Tips
Glass: There are two types of glass
cookware: those for oven use only
and those for cooktop cooking
(saucepans, coffee and tea pots).
Glass conducts heat very slowly.
Cast Iron: If heated slowly, most
skillets will give satisfactory results.
Stove Top Grills
Customer Service
Do not use stove top grills on your
sealed gas burners. If you use the stove
top grill on the sealed gas burner it will
cause incomplete combustion and can
result in exposure to carbon monoxide
levels above allowable current
standards. This can be hazardous to
your health.
10
Safety Instructions
Cooktop vent system.
The built-in vent system helps remove
cooking vapors, odors and smoke from
foods prepared on the cooktop.
Continuous use of the vent system
helps keep the kitchen comfortable
and less humid, reducing cooking
odors and soiling moisture that
normally creates a frequent need
for cleaning.
Operating Instructions
Raising or Lowering the Vent
To raise the vent, turn the VENT knob to
the RAISE/LOWER position. The vent
will rise to the fully extended position.
There is no intermediate position.
To lower the vent, turn the VENT knob
again to the RAISE/LOWER position. The
vent will then descend.
The vent fan will only operate in the fully
extended position.
Turn the FAN knob to the HIGH
position to turn it on.
If you continue turning the FAN knob,
you can select a fan speed between
HIGH and LO.
If the fan was not turned off when the
vent was lowered, it will automatically
come on at the previously selected
speed when the vent is fully raised.
Troubleshooting Tips
The FAN knob does not have to be
turned to OFF before the vent is
lowered. The fan will automatically turn
off when the vent is lowered.
Care and Cleaning
How to Operate the Vent System
CAUTION: Be careful when raising or
lowering the vent. Be sure pots, pot
handles and other objects are clear of
the vent cover and cannot be struck or
tipped by the vent being raised. Keep
hands and fingers away from all vent
parts.
Customer Service
11
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
Glass Cooktop
To keep the cooktop looking its best,
wipe up any spills as they occur. This will
keep them from burning on and
becoming more difficult to remove.
As soon as the cooktop is cool, wash the
glass surface with a cloth moistened with
warm, soapy water; rinse with clean water,
and dry with a soft cloth. You can use any
liquid household detergent.
Operating Instructions
Safety Instructions
Care and cleaning of the cooktop.
Do not use harsh chemicals such as bleach or
chemical oven cleaners.
CAUTION: Do not cook on or clean a broken or
cracked cooktop. Cleaning solutions and spillovers
penetrating the cooktop can create a risk of
electric shock. Call for a service technician
immediately.
Grease Filters
Care and Cleaning
The efficiency of your downdraft
depends on a clean filter. Frequency of
cleaning depends on the type of
cooking you do. Grease filters should
be cleaned at least once a month.
Never operate the downdraft without
the filters in place.
To remove: Lift up and pull the bottom
out. Remove the left filter first, then
slide the right filter to the left and
remove it.
before replacing. Filters may be
cleaned by placing in dishwasher,
although some slight color fading may
occur after several washings.
With careful handling, the filter will
last for years. If replacement becomes
necessary, order the part from your
dealer.
To clean: Soak and then agitate in a hot
detergent solution. Light brushing may
be used to remove imbedded soil.
Rinse, shake and remove moisture
Control Knobs
Troubleshooting Tips
Customer Service
Do not use abrasive materials such as metal pads,
cleansing powder and scouring pads—they may
scratch the surface.
Clean up spatters with a damp cloth.
Remove heavier soil with warm, soapy
water.
Do not use abrasives of any kind on the
control panel.
The control knobs may be removed for
easier cleaning. To remove a knob, pull it
straight off the stem. Wash the knobs in
soap and water but do not soak.
Sealed Burner Assemblies
Burner Grate
Turn all controls OFF before removing
the burner parts.
CAUTION: Do not operate the burner without
all burner parts in place.
The burner grates, caps and burner
heads can be lifted off, making them
easy to clean.
Burner Cap
Electrode
Burner Head
Burner
Bowl
12
The electrode of the spark igniter is exposed when
the burner head is removed. When one burner is
turned to LITE, all the burners spark. Do not attempt to
disassemble or clean around any burner while another
burner is on. An electric shock may result, which could
cause you to knock over hot cookware.
NOTE: Before removing the burner heads and
caps, remember their size and location. Replace
them in the same location after cleaning.
The slits in the burner heads of your cooktop
must be kept clean at all times for an even,
unhampered flame.
You should clean the surface burners
routinely, especially after bad spillovers,
which could clog these openings.
Medium
Cap
Small
Cap
Medium
Cap
Large
Cap
Front of Cooktop
Medium Head
Small Head
Medium Head
Large Head
Front of Cooktop
Burner Caps
Lift off when cool. Wash burner caps
in hot, soapy water and rinse with clean
water. You may scour with a plastic
scouring pad to remove burned-on
food particles.
Make sure that caps are replaced on the
correct size burner. There are 2 medium,
one large and one small head and cap.
Burner Grates
To prevent rusting, apply a light coating
of cooking oil on the bottom of the
grates.
Wash them in hot, soapy water and
rinse with clean water. Dry the grates
with a cloth—don’t put them back on
the cooktop wet. When replacing the
grates, be sure they’re positioned
securely over the burners.
Although they’re durable, the grates will
gradually lose their shine, regardless of
the best care you can give them. This is
due to their continual exposure to high
temperatures.
To get rid of burned-on food, place the
grates in a covered container or plastic
bag. Add 1/4 cup ammonia and let
them soak for 30 minutes. Wash, rinse
well, and dry.
Do not operate a burner for an extended
period of time without cookware on the
grate. The finish on the grate may chip
without cookware to absorb the heat.
13
Customer Service
Cast-iron burner grates should be
washed regularly and, of course, after
spillovers.
Troubleshooting Tips
Dry them in a warm oven or with a cloth—
don’t reassemble them wet. Replace the
burner caps.
Care and Cleaning
To remove burned-on food, soak the
burner heads in a solution of mild liquid
detergent and hot water for 20-30
minutes. For more stubborn stains,
use a toothbrush.
Replace the burner heads and caps. Make
sure that the heads and caps are replaced
in the correct location. There are 2
medium, one large and one small head
and cap.
Operating Instructions
Use a sewing needle or twist-tie to
unclog the small hole in the burner
head. After cleaning, make sure the
slot in the burner head is positioned
over the electrode.
For proper ignition, make sure the
small hole in the section that fits over the
electrode is kept open. A sewing needle
or wire twist-tie works well to unclog it.
Before putting the burner head back,
shake out excess water and then dry it
thoroughly by setting it in a warm oven
for 30 minutes.
Safety Instructions
Burner Heads
Installation instructions.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
Save these instructions for local inspector’s use.
IMPORTANT
–OBSERVE ALL GOVERNING
CODES AND ORDINANCES.
Note to Installer: Be sure to leave these instructions with
the consumer.
FOR YOUR SAFETY
If You Smell Gas:
1. Open windows.
2. Don’t touch any electrical switches.
3. Extinguish any open flame.
4. Immediately call your gas supplier.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
Parts List
Cooktop
■ 2 twin burner grates
■ 4 burner caps (1 small, 2 medium, 1 large)
■ Gas pressure regulator with attached 1/2″ to 3/8″
reducing bushing and 3/8″ pipe nipple
■ 2 clamping brackets with screws
■ Attached 120 volt grounded plug cord
■ Self adhesive gasket
1/4″ x 36″ (1)
3/16″ x 36″ (2)
Downdraft and Blower Unit
JXBA56 motor and blower assembly is required for
both models.
■ The blower/motor assembly can be located below
the cabinet floor. The assembly will fit between 16″
floor joists. Order JXRB57 for indoor remote locations.
– In this installation a transition to 6″ round
is required.
■ The blower motor assembly can also be installed
outdoors. Order JXBC57 for remote blower
installation outdoors.
■ Downdraft unit
■ Downdraft stability brackets
■ Two filters
Tools and Parts Needed
■ Large flat blade screwdriver
■ Saw
■ Carpenter’s square
■ Pipe wrench
■ Manual gas line shut-off valve
■ Pipe joint sealant that resists action of LP gas
■ Ductwork to suit the installation
For flexible connection where local codes permit:
■ Flexible metal tubing (same 3/4″ or 1/2″ I.D. as gas
supply line)
■ Flare union adapter for connection to supply line
(3/4″ NPT x 3/4″ I.D. or 1/2″ NPT x 1/2″ I.D.)
■ Flare union adapter for connection to regulator
(1/2″ NPT x 3/4″ I.D. or 1/2″ I.D.)
For rigid connection:
■ Pipe fittings as required
14
IMPORTANT SAFETY
INSTRUCTIONS
The cooktop has been design certified by the
American Gas Association. As with any appliance
using gas and generating heat, there are certain safety
precautions you should follow. You’ll find these
precautions in this Owner’s Manual; read it carefully.
■ Be sure your cooktop is installed properly
by a qualified installer or service technician.
■ The cooktop must be electrically grounded in
accordance with local codes, or in their absence,
with the National Electrical Code ANSI/NFPA
No. 70–Latest Edition.
■ Installation of this cooktop must conform with
local codes, or in the absence of local codes, with the
National Fuel Gas Code ANSI Z223.1–Latest Edition.
■ Disconnect electrical supply before servicing.
■ Make sure the wall coverings around the cooktop
can withstand heat generated by the cooktop up to
200°F.
■ Avoid placing cabinets above the cooktop.
■ If cabinets are placed above the cooktop, allow a
minimum clearance of 30″ between the cooking
surface and the bottom of unprotected cabinets.
■ If cabinets are placed above the cooktop, use
cabinets no more than 13″ deep.
■ If a 30″ clearance between cooking surface and
overhead combustible material or metal cabinets
cannot be maintained, protect the underside of the
cabinets above the cooktop with not less than 1/4″
insulating millboard or gypsum board at least 3/16″
thick covered with 28 gauge sheet steel or 0.020″ thick
copper.
■ Clearance between the cooking surface and
protected cabinets MUST NEVER BE LESS THAN 24 ″.
The vertical distance from the plane of the cooking
surface to the bottom of adjacent overhead cabinets
extending closer than 1″ to the plane of the cooktop
sides must not be less than 18″.
Dimensions and Clearances
2″
36″
221⁄4″
2″
83⁄4″
15″
13″
Max.
30″
Min.
18″
Min.
8″ Min. to
wall when
installed
8″ Min. to
wall when
installed
The downdraft system with blower, motor and
ductwork will occupy the cabinet below the cooktop.
Drawers cannot be installed below this cooktop.
Avoid placing cabinets above the cooktop unit,
if possible, in order to reduce the hazards caused by
reaching over heated surface units.
If the cabinetry is used above the cooktop, allow a
minimum 30″ clearance between the cooking surface
and the bottom of the unprotected cabinet.
If the clearance between the cooktop and the
cabinetry is less than 30″, the cabinet bottom must be
protected with a flame retardant millboard at least
1/4″ thick, or gypsum board at least 3/16″ thick,
covered with 28 gauge sheet steel or 0.020″ thick
copper. Clearance between the cooktop and the
protected cabinetry MUST NEVER BE LESS THAN 24 ″.
EXCEPTION: Installation of a listed microwave oven or
cooking appliance over the cooktop shall conform to
the installation instructions packed with that
appliance.
Working areas adjacent to the cooktop should
have an 18″ minimum clearance between the
countertop and the bottom of the cabinet. If the
clearance is less than 18″, the adjacent cabinets
should be at least 8″ from the side of the cooktop.
15
Installation instructions.
Cut the Opening
Preparing the Countertop
2″
Back of countertop
5/16″
2″
36″
221⁄4″
2″
83⁄4″
34″
21″
15″
19″
34″
11⁄4″
Min.
19″
21″
345⁄8″
Front of countertop
Countertop cut-out dimensions
Cut out the opening as shown in the diagram. Measure
carefully when cutting the countertop. Make sure the
sides of the opening are parallel and the front and rear
cuts are exactly perpendicular to the sides.
The front of the opening must clear the front support
rail on the cabinet and the rear of the opening must
clear the rear support of the cabinet.
16
21⁄4″
Min. to
front edge
345⁄8″
8 ⁄ ″
Min. to side
walls
13 16
2″
⁄ ″
5 16
Measure carefully when cutting countertop. Make
sure sides of opening are parallel and rear and front
cuts are exactly perpendicular to sides.
The gas downdraft cooktop is designed to fit in a 36″
or larger base cabinet.
The countertop cutout for the cooktop must be:
■ 34 5⁄8″ at the front of the counter and 34″ at the
back
■ 19″ front to back notch
■ 21″ front to back of cutout
The notches at the back of the cutout are:
■ 2″ forward and 5/16″ to the inside.
Follow the illustration shown.
■ Allow at least 11⁄4″ clearance between back of
cutout and wall.
■ Allow at least 8 13⁄16″ clearance from right and left
sides of cutout to adjacent wall.
■ Allow at least 2 1⁄4″ clearance between front of
cutout and front edge of countertop.
CAUTION: Wall coverings, countertops and cabinets
should be able to withstand 200°F. heat generated by
the cooktop.
Installation of the downdraft system.
Read these instructions completely and carefully.
Venting Options
Side to side adjustments:
The entire blower mounting plate can be adjusted
31⁄2″ to the left or right. This will help to align vent
discharge to house ductwork.
30° Rotation
For even more flexibility, the entire blower can be
rotated up to 30° towards the left or 30° towards
the right.
Discharge direction:
The blower assembly may be removed and turned
90° for a left or right side discharge.
■ The downdraft vent is shipped with the discharge
outlet pointing straight down and can be changed
to the left or right side.
■ A left or right 90° direction adjustment should be
performed before dropping into the countertop
opening.
■ Flatten the shipping box to use as a pad.
■ Lay the vent on its back onto the pad.
Loosen screws to adjust
blower left to right
Nut location inside the
blower discharge
30° rotation left or right
To change to a left or right discharge:
Remove 4 nuts holding the blower to the
mounting plate. See illustration. One nut is just
inside the blower discharge.
Remove and turn the blower to the right or left.
Discharge down (as supplied)
Reinstall the 4 nuts.
To locate the ductwork holes in the cabinet floor
or side walls:
Temporarily, place vent into the countertop
opening.
Push the vent all the way to the back of the
opening.
If you are transitioning to 6″ round, place
transition piece over the discharge outlet.
— Mark the location and remove the assembly.
— Cut holes and install ductwork connections.
Order JXRB57 for installation of the blower and motor
below the floor.
Order JXBC57 for installation of the blower and motor
outdoors.
Discharge right
Discharge left
17
Installation of the downdraft system.
Optional Kits
JXRB57 optional accessory for indoor remote location
of the blower/motor assembly. Use this kit when the
blower and motor assembly will be located outside or
below the cabinet floor.
18
JXBC57 optional outdoor cover accessory for remote
installation of blower and motor assembly on an
outside wall.
Installation instructions.
Duct Fittings
Use the chart at the right to compute maximum
permissible lengths for duct runs to outdoors.
NOTE: Do not exceed maximum permissible
equivalent lengths!
Flexible ducting:
If flexible metal ducting is used, all the equivalent
feet values in the table should be doubled. The
flexible metal duct should be straight and smooth
and extended as much as possible.
Do NOT use flexible plastic ducting.
NOTE: Any home ventilation system, such as a
cooktop with a downdraft exhaust mechanism, may
interrupt the proper flow of combustion air and
exhaust required by fireplaces, gas furnaces, gas
water heaters and other naturally vented systems.
To minimize the chance of interruption of such
naturally vented systems, follow the heating
equipment manufacturer’s guidelines and safety
standards such as those published by NFPA and
ASHRAE.
Duct Pieces
Equivalent
Length*
Number
Used
Total
Equivalent
Length
1 ft.
6″ round,
straight
(per foot
length)
31⁄4″ x 10″
straight
(per foot
length)
6″, 90°
elbow
15 ft.
6″, 45°
elbow
9 ft.
31⁄4″ x 10″
90° elbow
16 ft.
31⁄4″ x 10″
45° elbow
5 ft.
31⁄4″ x 10″
90° flat elbow
18 ft.
6″ round
to 31⁄4″ x 10″
transition
7 ft.
3 ⁄ ″ x 10″
to 6″ round
transition
5 ft.
6″ round
to 31⁄4″ x 10″
transition
90° elbow
20 ft.
31⁄4″ x 10″
to 6″ round
transition
90° elbow
12 ft.
6″ round wall
cap with damper
21 ft.
31⁄4″ x 10″ wall
cap with damper
27 ft.
6″ round
roof cap
20 ft.
6″ round
roof vent
24 ft.
feet
1 ft.
feet
14
Total duct run should not exceed 150 ft.
*Actual length of straight duct plus duct fitting equivalent.
Equivalent length of duct pieces are based on actual tests
conducted by GE Evaluation Engineering and reflect
requirements for good venting performance with any
downdraft cooktop.
19
Installation instructions.
Power Supply Locations
Electrical Supply:
Gas Supply:
These cooktops are designed to operate on
natural gas at 4″ of water column pressure or
on LP gas at 10″ of water column pressure.
■ These cooktops are shipped from the factory set for
natural gas. If you decide to use this cooktop with LP
gas, conversion adjustments must be made by a
service technician or other qualified person. Order
JXLP56 Conversion Kit.
■ The pressure regulator must be connected in series
with the manifold of the cooktop and must remain in
series with the supply line regardless of type of gas
being used.
For proper operation, the maximum inlet pressure
to the regulator must be no more than 10″ water
column pressure for natural gas and 14″ water
column pressure for LP gas.
■ When checking the regulator, the inlet pressure
must be at least 1″ greater than the regulator output
setting.
If the regulator is set for 4″ of water column pressure,
the inlet pressure must be at least 5″.
If the regulator is set for 10″ of water column
pressure, the inlet pressure must be at least 11″.
For ease of installation, and if local codes permit, the
gas supply line into the cooktop should be 1/2″ or
3/4″ ID flexible metal appliance connector, three to
five feet long.
NOTE: Purchase a new flexible line. DO NOT USE AN
OLD PREVIOUSLY USED LINE.
■ Make gas connection through rear wall, or on
cabinet floor at rear, as illustrated.
20
DoNot
not Locate
locate gas
Do
Gas or
or electrical
Electrical
connectionsWithin
within Shaded
shaded area
Connections
Area
34"
29-1/2"
4"
location
GasGas
Location
Electrical
Electrical
outlet 12″
Outlet
12"
Above
above
Cabinet
cabinet Floor
floor
14"
The built-in gas downdraft cooktop features pilotless
electric ignition for energy savings and reliability. It
operates on a 120 volt, 60 Hz power supply. A
separate circuit, protected by a 15 amp time delay
fuse or circuit breaker, is required.
■ A properly grounded 3-prong receptacle should be
located within reach of cooktop’s four foot power
cord.
IMPORTANT: (Please read carefully.)
FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE
PROPERLY GROUNDED.
The power cord of this appliance is equipped with a
three-prong (grounding) plug which mates with a
standard three-prong grounding wall receptacle to
minimize the possibility of electric shock hazard from
this appliance. The customer should have the wall
receptacle and circuit checked by a qualified
electrician to make sure the receptacle is properly
grounded and has correct polarity.
Where a standard two-prong wall receptacle is
encountered, it is the personal responsibility and
obligation of the customer to have it replaced with a
properly grounded three-prong wall receptacle.
Do Not, Under Any Circumstances, Cut Or Remove The
Third (ground) Prong From The Power Cord.
Do not use an extension cord.
Step 1
Step 2
Install Downdraft Vent
Install the Ductwork
Place the downdraft vent into the countertop cutout,
against the back side.
Use minimum 26 gauge galvanized or 24 gauge
aluminum duct in 6″ round or 31⁄4″ x 10″ size, or a
combination of both. PVC duct should be used if
installing under a poured concrete slab. DO NOT use
flexible plastic ducting.
■ Always use an appropriate roof or wall cap with
damper. Laundry type wall caps should never be
used.
■ Use the straightest duct run possible.
■ For satisfactory performance the duct run should
not exceed 150 ft. or its equivalent length if bends or
other various fittings are used. Refer to table of
equivalent lengths for various duct configurations.
Optional Method –
Secure to Cabinet
Side With Top
Screw on Case
Or Use 2nd Screw
Preferred Method –
Secure the Upper
Brackets With Screws
Located on the side of
Case and Attach to
Back Wall of Cabinet
Secure the Lower Brackets
to Blower Housing
Place the downdraft vent into the countertop cutout,
against the back side.
■ Secure the downdraft to the countertop supplied
brackets. See illustration.
–Fasten brackets to top screws on the front side of
the vent, secure to cabinet side wall just below the
countertop. Or,
–Fasten one bracket to vent side and secure to
cabinet back wall.
–Install two brackets on the bottom of the vent.
Attach brackets to slide screws on the vent and to
the floor using wood screws (not supplied).
■ When installing in a tile countertop surface, it may
be necessary to apply a locally approved caulking to
cover any gaps.
Duct tape over seam and
screw
Air flow
Screw
■ Install ductwork so that the piece of duct nearest
the downdraft unit slots INTO the next piece of the
duct. Secure the joints with self-tapping screws and
apply duct tape around the joints to ensure an
airtight seal.
(continued on next page)
21
Installation instructions.
Step 3
Step 4
Install the Pressure Regulator
Install the Cooktop
Regulator
NOTE: If the cooktop is installed into a 36″ base
cabinet, the pressure regulator MUST BE installed to
the bottom of the cooktop before the cooktop is
placed into the cabinet.
■ Remove packaging from the cooktop.
Solid piping or flexible
connector
Shut-off
valve
Pipe stub
■ Install the supplied pressure regulator and nipple
in the gas line as close to the cooktop inlet as
possible. Allowances for ventilation ducting may be
necessary.
Make sure the regulator is installed in the right
direction.
■ Install a manual shut-off valve in the gas line in an
easily accessible location.
NOTE: Instead of using solid piping to connect to
pressure regulator, an approved flexible metal
appliance connector may be used between the pipe
stub and the shut-off valve and the pressure
regulator, if local codes permit.
Appropriate flare nuts and adapters are required at
each end of the flexible connector.
■ Turn on the gas. Check for leaks using a liquid leak
detector at all joints in the system. (The pressure test
nipple is adjacent to the gas inlet pipe on the rear
right hand side of the cooktop bottom.)
CAUTION: DO NOT USE A FLAME TO CHECK FOR
GAS LEAKS.
IMPORTANT: Disconnect the cooktop and the
individual shut-off valve from the gas supply piping
system during any pressure testing of that system at
test pressures greater than 1/2 psig. Isolate the
cooktop from the gas supply piping system by closing
the individual manual shut-off valve to the cooktop
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psig.
22
■ To insure a good fit, position the cooktop over the
cutout opening and carefully lower into place. Check
edges all the way around to be sure all cutout edges
are concealed and there are no gaps.
■ Carefully lift and remove the cooktop.
Step 4
Step 5
Install the Cooktop (continued)
Electrical Connections
1/16″
1/16"
3/8
″
3/8"
■ Cut a 3/16″ gasket strip in half. Peel off the
backing and apply to the underside of the glass
cooktop edge, on each side at least 3/8″ from the
back and as close to the edge as possible without
protruding.
■ Apply the other gasket strip to the underside of the
glass at the front of the cooktop.
■ Remove remaining adhesive backing.
■ Position the cooktop over the opening, making
sure that the power cord is dropped into the cabinet.
■ Lower the cooktop into the cutout, pressing gently
and evenly to seat.
NOTE: If the cooktop is installed in a 36″ base cabinet,
the mounting brackets cannot be used because of
interference with the cabinet sides. In this case, the
cooktop can be secured to the cabinet with angle
brackets (not supplied).
Remove one screw
Gasket
at the bottom of
the cooktop body
Countertop
on both sides and
secure the bracket
with those screws.
Then, secure the
brackets to the
cabinet sides.
■ Insert holddown bracket into
highest slots on
the right and left
sides of the
cooktop.
Cooktop has three slots, the highest available will
depend on the thickness of the countertop.
■ Secure the brackets to the underside of the
countertop with screws provided.
■ Connect the 3-pin plastic plug from the
blower/motor assembly to the 3-pin plastic socket on
the underside of the vent, next to the conduit.
■ Slide the metal cover over the connection and
secure with screws.
Service
plate
Electrical
6-pin socket
Electrical
supply cord
6-Pin plug
Metal
cover
Pressure
regulator
■ Connect the 6-pin plastic plug from the downdraft
assembly to the 6-pin plastic socket on the underside
of the cooktop, next to the power cord.
■ Slide the metal cover over the connection and
secure with screws.
Step 6
Connect Power
Plug power cord into properly grounded receptacle.
23
Installation instructions.
Step 7
Step 8
Assemble Burners, Check Ignition
Install Filters, Check Operation of Downdraft
Assemble burner as shown.
To raise the vent, turn the VENT knob to
RAISE/LOWER.
■ Hold the knob until the vent begins to rise. The
vent will automatically stop when it is fully extended.
Burner Grate
Burner Cap
Burner Head
■ Tip filter into the opening and pull straight down
so that the filter rests on slides.
Burner Bowl
Place the burner heads and caps on the burners.
Make sure that the heads and caps are placed on the
correct size burner. There is one small, 2 medium
and one large head and cap.
Medium Head
and Cap
Small Head
and Cap
Medium Head
and Cap
Large Head
and Cap
■ Slide the filter to the right side.
Front of Cooktop
■ Tip the other filter into the opening and pull
straight down.
■ To turn the fan on, turn the FAN knob to HIGH.
Continue turning the FAN knob to select a fan speed
between HIGH and LO.
Make sure the slot in the burner
head is positioned over the
electrode.
Check for proper ignition:
■ Push in one control knob and turn 90° to HIGH
position.
■ The igniter will spark and the burner will light; the
igniter will cease sparking when the burner is lit.
■ First test may require some time, while air is
flushed out of the gas line.
■ Turn knob to OFF.
■ Repeat the procedure for each burner.
24
NOTE: It is not necessary to turn the fan
OFF before lowering the vent. The fan will
automatically turn off when the vent is lowered.
When the fan is not turned off before lowering the
vent, it will automatically come on at the previously
selected speed when the vent is fully raised.
To lower the vent, turn the VENT knob to
RAISE/LOWER. Hold the knob until the vent begins to
lower.
Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Possible Causes
What To Do
Burners have yellow or
yellow-tipped flames
The combustion quality of
burner flames needs to be
determined visually.
• Use the illustrations below to determine if your burner
flames are normal. If burner flames look like A, call for
service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.
A–Yellow flames B–Yellow tips
Call for service
on outer cones
Normal for LP gas
C–Soft blue flames
Normal for natural
gas
Control knobs
will not turn
Controls improperly set.
• To turn from the OFF position, push the knob in
and then turn. The knob can only be turned in a
counterclockwise direction. When the knob is at any
other position, it can be turned in either direction
without being pushed in.
Burners do not light
Plug on cooktop is not
completely inserted in the
electrical outlet.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected
or turned on.
• See the Installation Instructions section.
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the circuit breaker.
Igniter orifice in burner body
may be clogged.
• Remove the obstruction.
Burner parts not replaced
correctly.
• See the Care and cleaning of the cooktop section.
Hole in burner top behind
the igniter may be clogged.
• Use a small sewing needle to unplug.
Troubleshooting Tips
• See Care and cleaning of the cooktop section.
• Remove knob by pulling it straight off the stem and
check the bottom of the knob for any build-up of soil.
Burner flames very
large or yellow
Improper air to gas ratio.
• If cooktop is connected to LP gas, contact the person
who installed your cooktop or made the conversion.
Fan does not work
The vent is not fully extended. • See the Installation Instructions section.
• Turn knob in clockwise direction to turn fan on.
25
Customer Service
Ticking sound persists
Be sure the knob is in the
after burner is turned off OFF position.
The fan control knob is
improperly set.
Care and Cleaning
Burner parts not replaced
correctly.
Operating Instructions
Problem
Customer Service
Troubleshooting Tips
Care and Cleaning
Operating Instructions
Safety Instructions
Notes
26
Safety Instructions
Notes
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Customer Service
27
Customer Service
Troubleshooting Tips
Care and Cleaning
Operating Instructions
Safety Instructions
Notes
28
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
29
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at www.geappliances.com.
✁
Cut here
Consumer Product Ownership Registration
Model Number
t
an
ort l
p
i
Im Ma ay!
d
To
Mr. ■
Ms. ■
Mrs. ■
Serial Number
Miss ■
First
Name
Last
Name
Street
Address
Apt. #
E-mail Address
Date Placed
In Use
Month
Day
Year
Phone
Number
Occasionally, we may allow selected companies to send you information.
■ Check here if you do not want this information.
30
Zip
Code
State
City
_
_
Safety Instructions
GE Gas Cooktop Warranty
All warranty service provided by our Factory Service Centers
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
GE Will Replace, At No Charge To You:
One Year
From the date of the
original purchase
Any part of the cooktop which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
What GE Will Not Cover:
■ Service trips to your home to teach you how to use
the product.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Failure of the product if it is abused, misused, or used
for other than the intended purpose or used
commercially.
■ Incidental or consequential damage to personal
property caused by possible defects with this appliance.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Care and Cleaning
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Operating Instructions
For The Period Of:
Troubleshooting Tips
Warrantor: General Electric Company. Louisville, KY 40225
Customer Service
31
GE Answer Center ® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
Operating Instructions
Safety Instructions
Service Telephone Numbers.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
Care and Cleaning
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Troubleshooting Tips
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
Customer Service
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
32
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