HP SureStore HD Server 4000 (J3290A#ABF) 9 GB Hard Drive Array

HP SureStore HD Server 4000 (J3290A#ABF) 9 GB Hard Drive Array
User’s Guide
HP SureStore HD Server 4000
© Copyright 1999
Hewlett-Packard Company.
All rights reserved. Reproduction, adaptation or
translation without prior written permission is
prohibited, except as allowed under the copyright
laws.
Safety Considerations
Prior to the installation and use of this product,
review all safety markings and instructions.
!
Publication number
5967-9979
User’s Guide, First Edition,
August 1999
Applicable Products:
J3290A, J3291A, J3292A
Trademark Credits
Microsoft®, Windows®, and Windows NT® are
U.S. registered trademarks of Microsoft
Corporation. Netscape and Netscape Navigator
are U.S. trademarks of Netscape
Communications Corporation.
Warranty
This Document. The information contained in
this document is subject to change without
notice.
HEWLETT-PACKARD COMPANY MAKES NO
WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or
consequential damages in connection with the
furnishing, performance or use of this material.
The Product. Your product warranty and
warranty service information is in appendix B in
this guide.
Hewlett-Packard Company
8000 Foothills Boulevard
Roseville, California
95747-6588
Product Support
HP's Electronic Support Center:
http://www.hp.com/support/hdserver
See also appendix A, “Getting Support”.
Instruction Manual Symbol.
If the product is marked with
this symbol, refer to product
manuals to protect the product
from damage.
WARNING
Denotes a hazard that can
cause injury.
CAUTION
Denotes a hazard that can
damage equipment or data.
Do not proceed beyond a WARNING or CAUTION
notice until you have understood the hazard and
have taken appropriate precautions.
Grounding. This product provides a protective
earthing terminal. There must be an
uninterruptible safety earth ground from the
main power source to the product’s input wiring
terminals, power cords, or supplied power cord
set. Whenever it is likely that the protection has
been impaired, disconnect the power cords until
the ground has been restored.
If your LAN covers an area served by more than
one power distribution system, be sure their
safety grounds are securely interconnected.
LAN cables may occasionally be subject to
hazardous transient voltages (such as lightning
or disturbances in the electrical utilities power
grid). Handle exposed metal components of the
network with caution.
For more safety information, see the
“Safety Statements” section starting on page D-4.
Servicing. There are no user-serviceable parts
inside the user-replaceable modules comprising
the product. Any servicing, adjustment,
maintenance, or repair must be performed only
by service-trained personnel.
Register Now!
Register your HP NAS product now and receive:
•
•
•
Technical support updates
Special Hewlett-Packard offers
Details on new products and technologies
http://www.hp.com/go/surestore_nas
About This Guide
This User’s Guide aids in installation and use of the HP SureStore
HD Server 4000. How to use the chapters is described below.
You can read about network attached storage and the features of
this file server in chapter 1.
1. Product Overview is an introduction to the product.
The first time you install the server, you can use the large sheet
titled Quick Setup to aid in the initial installation of your server.
Using that sheet as your primary aid, you can follow its steps and
follow its references to this User’s Guide for optional hardware
additions and for customizing the configuration once the server is
started up.
Or you can use chapter 2 of this manual for installing the server.
2. Installation is a detailed guide to initial installation and
setup, including basic configuration, and to setting up and
maintaining the hardware. It contains references to other
chapters for options. For example, after completing chapter 2,
you may need to further customize your configuration using
chapter 4 (see below).
Once the server has been started up and you wish to change or
check the configuration, use chapters 3 and 4.
3. Configuration Using the Control Panel describes the
configuration and operational tasks done at the control panel in
front of the server.
4. Configuration Using a Browser: HD Server Admin
describes the configuration and management tasks that use
the embedded web tool HD Server Admin at any station on the
network.
After completing all the installation and configuration steps, the
server is ready to serve users on the network, just like any other file
server. For instructions to map a drive to the server for a client
station, use chapter 5.
5. Setting Up Client Access describes how a network client
can find and connect to the server.
3
When the server has been fully installed and you need instructions
on various methods to restart it, use chapter 6.
6. Shutting down and Restarting describes the procedures
for shutting down the server, restarting it, and power cycling,
along with the needs for those procedures. The operating states
of the server are described.
The previous chapters aid in setting up the server. The remaining
chapters aid in tasks that you may or may not need to perform.
When you need to add a hard disk module or an optional tape drive,
use chapter 7 or 8.
7. Adding Hard Disk Drives describes the selection,
installation, and setup of additional disk drive modules.
8. Adding a Tape Drive describes selection and installation of
an optional tape drive. You can add an internal tape drive or
attach an external tape drive.
Once a tape drive is installed or attached to the server, use
chapter 9 to aid in ongoing backup and restore tasks.
9. Backing Up and Restoring Files describes the tasks of
backing up your server and of restoring files to the server.
To update the firmware running on your server, use chapter 10.
10. Updating the Firmware describes checking the current
firmware version and checking for other versions available. It
describes downloading a new version and updating the server to
use new firmware.
If you encounter problems with your server, use chapter 11.
11. Resolving Problems with Your Server describes the
indicators and symptoms you could encounter, describes how to
isolate causes, and describes how to resolve the problem or
repair the faulty component.
The appendices provide supplemental reference information—
technical and regulatory specifications, and support and warranty
services.
4
Contents
1. Product Overview
What is Network Attached Storage?
HP SureStore HD Server 4000
Features 1-2
1-1
1-1
2. Installation
Installation Summary Checklist 2-2
Unpacking Components 2-3
Adding Modules 2-5
Rack Mounting 2-5
Preparation Checklist 2-6
Connecting and Starting Up 2-8
Startup Steps 2-8
Control Panel Setup 2-9
Verify Normal Operating State 2-12
Web Browser Network Setup 2-13
Maintain Hardware Operation 2-16
3. Configuration Using the Control Panel
Control Panel Reference 3-1
Accessing Control Panel Parameters 3-2
View Mode 3-2
Setup Mode 3-2
Supplying the Password for Access 3-3
Setup Parameters and Procedures 3-4
Setting Password, Auto-Restart, Link Speed 3-4
Exiting the Control Panel 3-5
Reference Table: Control Panel Parameters, Menus, and Settings
3-6
5
4. Configuration Using a Browser: HD Server Admin
Using a Web Browser on the Network
4-1
Setup with HD Server Admin 4-3
Initial Page 4-3
Operating Features of HD Server Admin 4-4
Server Name 4-5
Date and Time 4-5
Automatic Server Restart 4-5
Administrator Username and Password 4-5
Network Configuration 4-6
Set Up Disks 4-7
Set Up Shares 4-10
Set Up Users and Groups 4-11
SNMP 4-12
Event Logging 4-12
E-Mail 4-12
Set Up Backup Schedule 4-13
Back Up Changes 4-13
Restart the Server to Effect Changes 4-13
Monitoring Status with HD Server Admin 4-14
Check Status 4-14
Check File System 4-14
Check Events 4-14
Check Backup Schedule and Log 4-14
5. Setting Up Client Access
6. Shutting Down and Restarting
Starting Up the Server
6-1
Normal Operating State 6-4
Shutting Down, Restarting, Cycling Power 6-5
Shutdown Procedures 6-5
Restart Procedures 6-6
Power Cycle Procedure 6-6
Reset to “First Time” Defaults Procedure 6-7
Summary of Operating States 6-10
6
7. Adding Hard Disk Drives
Hard Disk Drive Modules Available
Install the Drive Module 7-2
Startup and Configuration 7-6
7-1
8. Adding a Tape Drive
Installing an Internal Tape Drive 8-2
Attaching an External Tape Drive 8-8
Using Network Backup with the HD Server
8-10
9. Backing Up and Restoring Files
Using an Installed or Attached Tape Drive 9-1
Capacity 9-2
Reliability 9-2
Maintaining Tape Drives 9-3
Specifying and Scheduling a Backup 9-4
Backup Now 9-6
Schedule Backups 9-7
Making a Disaster Recovery Backup Tape 9-7
Restoring Files 9-9
Start Restore 9-10
Recovering the File System 9-10
Tape Utilities 9-11
Select Tape Drive 9-11
Erase Tape 9-11
Create Tape Catalog 9-11
Test Tape 9-11
Unload/Eject Tape 9-11
Backup/Restore Log 9-11
10. Updating the Firmware
Checking Current Image 10-1
Checking for an Update 10-1
Downloading an Update 10-2
Updating the Server 10-2
Switching to the Backup Image
10-3
7
11. Resolving Problems with Your Server
Check Indicators
11-1
Normal Indications 11-1
Abnormal Indications 11-3
Check Status in HD Server Admin 11-5
Problem Lookup 11-7
Lights (LEDs) Not Normal 11-7
Alerts on Control Panel 11-7
Other Unexpected Messages on Control Panel 11-8
Failure/Warning Status in HD Server Admin 11-9
Writing/Reading Data Fails 11-9
Server Not Appearing in Network Neighborhood 11-10
Administrator Web Access Fails 11-10
Network Failures 11-11
Access Denied when Map Drive Attempted 11-11
Access Security Fails 11-11
Drive Fails to Spin Up 11-12
Excessive Drive Temperature 11-12
Lost Administrator Password 11-12
Lost or Damaged Files 11-13
Disaster: Lost or Damaged File System 11-13
Lost or Failed Server Configuration 11-14
Firmware Fails
to Run 11-15
Backup Device Not Appearing in HD Server Admin 11-16
Resolution and Repair Procedures 11-17
Shutdown 11-17
Restart 11-18
Power Cycle 11-18
Reset Defaults 11-19
Download New Firmware 11-19
Disaster Recovery 11-19
Replace Disk Drive Module 11-23
Open the Enclosure 11-25
Close the Enclosure and Start Up 11-27
Replace the Tape Drive 11-28
Replace the Server Module 11-31
To Repair Enclosure Components 11-35
8
A. Getting Support
HP Customer Care Centers Phone Numbers
Electronic Support Services A-2
A-1
B. Warranty
Obtaining Warranty Service
B-1
Your Hewlett-Packard Limited Warranty B-2
One Year On-Site Warranty B-2
For Specific Regions B-3
For Australia and New Zealand B-3
Póliza de Garantía (México) B-3
Certificado de Garantia (Argentina) B-5
C. Specifications
Physical Specifications C-1
Electrical and Environmental C-1
Power C-2
Environmental C-2
Electromagnetic C-2
Safety C-2
HP 9.1-GB SCSI-2 Disk Drive Module C-3
HP SureStore DAT40i DDS-4 Tape Drive C-3
9
D. Regulatory and Safety Information
Regulatory Statements
D-1
FCC Statements D-1
Australia D-2
Canada D-2
Japan: VCCI Class B D-2
Taiwan: Class A D-2
European Union D-3
Safety Statements D-4
Chinese Safety Statement D-4
Lifting Precautions D-5
Mounting Precautions D-5
Index
10
1
Product Overview
What is Network Attached Storage?
Network-attached storage (NAS) is one of the latest innovations in
the computer information storage world. It provides a simpler, more
reliable, and more cost-effective way to add shared storage to your
network. NAS requires very little setup and is easy to maintain.
This is achieved by using a streamlined technology called a thin
server, which also allows the NAS devices to be completely
independent of the general-purpose file server.
HP SureStore HD Server 4000
HP J3290A
HP J3291A
HP J3292A
The HP SureStore HD Server 4000 family of products are NAS
devices that attach directly to your network and provide dedicated
personal and shared file storage for workgroups and departments.
The products contain SCSI hard disks in a preconfigured RAID 5
array network file-sharing compatibility, and an easy-to-use
embedded web administration interface. They also provide the
added convenience of local internal or external tape backup, along
with e-mail and SNMP notification of critical events.
Benefits
•
•
•
•
•
Fast and easy to set up
Easy to administer and manage
Data redundancy and security
No software to load
No disruption to existing server operation
Product Overview
1-1
Possible Uses
•
•
•
•
•
•
Personal directories
Shared group directories
File-based databases
Departmental or workgroup file server
Remote site file server
Temporary storage
Features
Disks and File System
•
•
•
Three to six SCSI hard disk drive modules
Expandable RAID 5 file system, already generated
Hot spare capability
Networking
•
•
10Base-T (Ethernet) or 100Base-TX (Fast Ethernet)
TCP/IP
Windows Networking
•
SMB
•
WINS support
•
Supported clients: Microsoft® Windows® 95, 98, and
Windows NT® 4
•
NT domain pass-through authentication
Administration and Management
1-2 Product Overview
•
Embedded web administration interface and web-based
installation wizard
•
Control panel LCD for basic configuration, with password
protection
•
DHCP/BOOTP and manual configuration of network
parameters
•
E-mail (SMTP) and SNMP alert notification
Backup
•
Optional internal and external tape drive
•
Scheduled backups
•
Backup of shared directories over the network
System
•
Redundant power supplies and power cords
•
Internal tape drive option
•
Pedestal or rack mount with optional rack-mount kit
•
Automatic server restart
•
Firmware stored in Flash memory with firmware upgrades over
the network
•
Lockable enclosure and disk drives
•
Other network management tools such as HP OpenView,
HP TopTools, and other managers, through SNMP sets and
gets.
Product Overview
1-3
1-4 Product Overview
2
Installation
The first time the HP SureStore HD Server 4000 is started, it
automatically prompts and waits for the IP address setting at the
control panel. Then when you access the embedded web interface
using a web browser, the server runs an installation wizard. This
chapter is a guide to the entire installation process. It details the
installation steps and directs you to additional chapters if needed
for your particular installation.
A Quick Setup guide for the first installation of this product is also
included along with this User’s Guide. It portrays the entire
installation process, from making the connections to setting up the
server. To add disk drive or tape drive modules and do further
customization for your particular network environment, you can
follow references in the Quick Setup guide to those optional tasks in
this User’s Guide.
If this is not the first time the server has been started (that is, it has
been started before and is not being reset to defaults), then use
chapter 6, “Shutting Down and Restarting”, instead of this chapter.
Installation
2-1
Installation Summary Checklist
❏
Unpack components. (page 2-3)
❏
Optional: Add any disk drive and tape drive modules. (page 2-5)
❏
Optional: Rack mount. (page 2-5)
❏
Use preparation checklist. (page 2-6)
❏
Attach network cable and power cords. (page 2-8)
❏
Switch on power. (page 2-8)
❏
At control panel, check lights and display. (page 2-8)
❏
Set the IP address, using either DHCP, BOOTP, or manual
entry at the control panel. (page 2-9)
❏
Optional: Additional parameters available on the control panel:
❏
❏
❏
Exit control panel setup and verify initialization. (page 2-11)
❏
Optional: Use a web browser on a PC on the network to run the
embedded web installation wizard, to set up additional
features: (page 2-13)
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
Administrator password
Server name
Date and time
DNS
WINS
Optional: Use a web browser on PC or station on the network to
run the embedded HD Server Admin, for additional
configuration of the following: (chapter 4)
❏
2-2 Installation
Set a password for the control panel. (page 2-11)
Set the server to automatically restart if possible when
critical errors are encountered. (page 2-11)
User-level security, users and groups and permissions.
Optionally pass through authentication to an NT domain
controller. (page 4-10, page 4-11)
Passwords for share-level security. (page 4-10)
Additional shares. (page 4-10)
Additional disk drives. (chapter 7)
Backup schedule. (chapter 9)
Other automated services. (page 4-12)
Restart the server if your changes require it. (page 4-13)
Set up access to the HD Server on client PCs and workstations.
(chapter 5)
Unpacking Components
Unpack and inspect all parts for damage. Contact your dealer if
anything is missing. Retain the packaging until the product is
installed.
WARNING!
•
Server. A SCSI terminator is preinstalled on the rear panel
(HP part no. 5063-5324).
•
User’s Guide, this manual (HP part no. 5967-9979)
•
Quick Setup sheet (HP part no. 5967-9985)
•
2 enclosure keys (HP replacement part no. 5182-4534)
•
Two power cords, both with the part number listed below for
your country:
❏
Region or Country
Part Number
USA, Canada, Brazil, Mexico
8120-6805
Argentina
8120-6871
Chile
8120-6979
Europe (except as listed below)
8120-6802
Switzerland
8120-6807
United Kingdom
8120-8709
South Africa, India
8120-6808
Australia, New Zealand
8120-6803
China
8120-8376
If your installation requires different power cords than these
supplied with the server, be sure to use power cords displaying
the mark of the safety agency that defines the regulations for
power cords in your country. The mark is your assurance that
the power cords can be used safely with the server.
Installation
2-3
The HP SureStore HD Server 4000 Models
HP J3290A
Contains three replaceable 9.1-gigabyte HP SCSI hard disk drive
modules, preconfigured as a RAID 5 volume, and three empty slots
for adding additional replaceable HP hard disk drive modules.
HP J3291A
Contains three replaceable 9.1-gigabyte HP SCSI hard disk drive
modules, preconfigured as a RAID 5 volume, three empty slots
for adding additional replaceable HP hard disk drive modules,
and an HP DAT40 internal DDS-4 tape drive for local backups.
HP J3292A
Contains six replaceable 9.1-gigabyte HP SCSI hard disk drive
modules, five preconfigured as a RAID 5 volume, one as a hot spare.
HP J3291A SureStore HD Server 4000
Tape Drive
Hard disk modules
(3 in the upper cage)
Empty slots with
filler panel
(3 in the lower cage)
2-4 Installation
Optional: Adding Modules
Use this section if you intend to add components to the
HP SureStore HD Server 4000 before you install it.
Installing Hard
Drive Modules
The product numbers HP J3290A and J3291A have empty slots
accommodating up to three additional HP hard disk drive modules.
These drives can be used to expand the volume. (One of the additional
modules can be reserved as a hot spare.) Refer to chapter 7 for a list of
drive products available and the instructions for installation; then
return to this page to complete the server installation.
Installing
Internal Tape
Drive Module
You may add an internal tape drive to any of the three product
numbers. (HP J3291A has a DAT40 drive already installed.) Refer to
chapter 8 for a list of tape drive products available and the
instructions for installation; then return to this page to complete
the server installation.
Attaching
External Tape
Drive
You may attach one external HP DAT or HP DLT drive to any
HD Server 4000. You may install both an external and an internal
tape drive. Refer to chapter 8 for a list of the tape products available
and the instructions for attachment; then return to this page to
complete the server installation.
Note
❏
The external tape drive attaches to the HD Server in place of
the preinstalled SCSI terminator. Ensure that a SCSI
terminator is attached to the end of the SCSI bus, usually on
the external tape drive. The terminator you remove from the
HD Server’s SCSI connector (HP part no. 5063-5324) may be
moved to the tape drive. Otherwise, you may use the SCSI
terminator block attached to the rear of the tape drive.
Optional: Rack Mounting
After you have installed any additional modules (as described in the
previous section), you can use the HP J1492B Rackmount Kit for
HP Storage System/6 to mount the server in any HP 19-inch rack.
Perform the rack mounting before attaching power or cables to the
HD Server.
Installation
2-5
Preparation Checklist
10T_____ 100T_____
Autonegotiate?_____
❏
Verify that a 10Base-T (Ethernet) or 100Base-TX
(Fast Ethernet) network cable with an RJ-45 connector is ready
for the server.
❏
Determine how the IP addresses are assigned on the network
for the server. The HD Server provides the following choices.
DHCP/BOOTP server__
•
The server can use DHCP (Dynamic Host Configuration
Protocol) or BOOTP (Bootstrap Protocol) for automatic
assignment. For BOOTP service, configure the address for
the HD Server on your BOOTP server before proceeding.
For DHCP service, you may wish to assign a static address
to the HD Server, or you can allow dynamic IP assignment.
Consult your documentation for the service you select.
IP addr____________
Mask______________
Gateway___________
•
Otherwise, the server must use manual IP address
assignment. In this case, determine the IP address, the
subnet mask, and the default gateway (router), if any.
2 power sources_____
❏
Locate two power sources for plugging in both redundant power
supplies on the server.
Power is off____
❏
Verify that the main power light above the power switch is off
(illustrated on page 2-7). If it is on, disconnect power.
CAUTION!
❏
Verify that the power supply input voltage is set according to
the power standards in the country of use; set the two voltage
switches on the rear of the enclosure (see the rear view on
page 2-7) to 115 volts or 230 volts. Also verify that the power
cords are appropriate for the country of use (see page 2-3 for a
list).
❏
Install any optional hardware: additional disk drives, tape
drives, rack mounting. See “Adding Modules” on page 2-5.
Input Voltage____
100-127__ 200-240__
2 power cords____
Options installed____
2-6 Installation
Rear View of HD Server
SCSI terminator,
or remove and attach
external tape drive
RJ-45 network connector
2 power plugs
2 voltage selection switches
Front View of HD Server
Main power light
Power switch
Power display
Enclosure
keylock
Server module
Internal tape drive
Control panel
Link/activity
light
Drive keylock
Drive power,
Drive activity
lights
Installation
2-7
Connecting and Starting Up
Startup Steps
Note
1. While the power is off, attach your network cable to the RJ-45
connector on the rear of the server. (See the rear view
illustrated on page 2-7.)
❏
If you have attached an external tape drive, now install its
power cord and switch on its power.
2. Attach the two power cords to the rear of the server and to power
outlets (preferably to separate power circuits). (See the rear view
illustrated on page 2-7.)
3. On the front of the server, switch on power. (See the front view
illustrated on page 2-7.)
4. Verify that:
•
The main power light (LED) above the power switch is on
and the power display (2-character LED) displays HP.
•
Drive power and drive activity lights (LEDs) blink to
indicate self-tests. The drive power light on each disk drive
module stays green.
•
The control panel (LCD) displays self-testing and loading
messages.
If you see any of the following exceptions to the verification
checks listed above, refer to chapter 11, “Resolving Problems
with Your Server”:
•
•
•
•
Note
2-8 Installation
❏
Lights described above fail to go on.
Power display shows LF or PF or FF.
Control panel displays FAIL or FAULT anywhere in the text.
Control panel display remains unchanged for more than
ten seconds.
When you start up the server, its behavior depends on whether
you are installing it for the first time or have already installed
it before. The first time, it will behave as described in step 5
below; proceed with this procedure. If the behavior is different,
it has probably been started before; go to “Starting Up the
Server” on page 6-1 instead.
Control Panel
Setup
5. You will be prompted on the control panel for the IP configuration
method as follows. (The two displays alternate.)
Press ✔ to use
DHCP/BOOTP or...
Press ✘ to set
IP manually
Startup cannot continue until an IP address is set. Press one of
the following keys on the control panel to select the method of
assigning IP addresses on your network:
Assign IP Address
Automatically
•
Press ✔ if the server IP address will be assigned on your
network using either DHCP (Dynamic Host Configuration
Protocol) or BOOTP (Bootstrap Protocol). See
“DHCP/BOOTP server” on page 2-6 for more information.
Startup of the server will continue until the server is active
on the network. Skip to step 11 on page 2-12 to verify
normal operation.
Assign IP Manually
•
Press ✘ if you will assign the server an IP address manually
at the control panel. This will place you in the control
panel’s setup mode.
6. Set the IP address manually at the next prompt:
IP Address
=000.000.000.000
The first character position on the second line of the display is
flashing. You may edit the digits one by one from left to right.
When a digit is flashing, you may:
•
Increment each digit’s value (change it “up”)
by pressing ▲.
•
Decrement each digit’s value (change it “down”)
by pressing ▼.
•
Accept the digit by pressing ✔. This moves to the next digit,
unless it was the last digit.
•
You may go back (left) by pressing ✘ for each digit until the
needed digit is flashing. Then press ▲ or ▼ to change it.
Note that if you press ✘ when the first digit is flashing,
you will cancel the setting of the entire parameter.
When the last of the 12 digits is flashing, pressing ✔ again
accepts the address setting displayed. The scroll symbol returns to the first line of the display.
Installation
2-9
Subnet Mask
7. Press ▼ to scroll down to the next parameter, the IP subnet mask.
The subnet mask determines what traffic should be sent to the
gateway and what traffic stays on the local segment. You will see
a default based on the class of IP address you set in step 6 above.
An example for class C is shown below:
Subnet Mask
=255.255.255.000
To change this parameter, press ✔ to select it. Then specify the
subnet mask in the same format and with the same procedure
as described for the IP address in step 6 above.
Default Gateway
8. Press ▼ to scroll to the next parameter, the default gateway
(default router) address. All traffic directed outside the local
network—according to the subnet mask (step 7 above)—is sent to
this default gateway. The default 000.000.000.000 specifies that
no default gateway is set.
Default Gateway
=000.000.000.000
To change this parameter, press ✔ to select it. Then specify the
gateway address in the same format and with the same
procedure as described for the IP address in step 6 above.
When the addresses are set up, you have configured the
minimum requirements to put the server on the network so that
you can make a remote connection and use the embedded web
interface to make further configuration changes before
providing client access.
2-10 Installation
Optional: Additional
Control Panel Changes:
Password,
Auto-Restart,
Link Speed
9. Refer to the table on page 3-6 for any setup changes you want to
make on the control panel. Examples of setup changes are:
•
You may set a password to limit access to the control panel.
Set the Change Password parameter.
•
You may want the server to automatically attempt to
restart following critical errors rather than halt and wait.
Set the Auto Restart parameter.
•
If you must set a specific link speed or duplex mode, rather
than have them set automatically, set the Link Speed
parameter.
Scroll to the desired control panel parameter. Use the following
buttons (as indicated by the scroll symbol in the top line of
the display):
▼ to scroll “down” to the next parameter in the list
▲ to scroll “up” to the previous parameter in the list
To select the parameter for modification, press ✔ (when the
scroll symbol is in the first line of the display).
Use the ▲ and ▼ buttons to scroll through the choices of
settings (when the scroll symbol or flashing characters are in
the second line of the display) or to edit characters in the
setting. Press ✔ to accept the setting.
(A table listing the behavior of all the buttons is in “Control
Panel Reference” on page 3-1.)
No Further Control
Panel Changes
10. Exit the control panel setup mode to proceed with server
initialization. Press ✘ to cancel; The following displays:
Exit Setup Mode ?
✔ = Yes, ✘ = No
Press ✔ to confirm the exit.
Note: If your IP address, subnet mask, and gateway
settings (done in steps 6, 7, and 8 above) are inconsistent
when you attempt to exit, the error message shown below
displays for three seconds.
Gateway, Subnet
or IP invalid
In response, press ✔ or wait for three seconds. Return to
one of the three addressing parameters to correct the
inconsistency (see page 2-9). If you do exit without
correcting the error, the server may be inaccessible on the
network.
Installation
2-11
Verify Normal
Operating State
11. Startup of the server will continue until the file system is ready
and the server is available on the network for client access or for
further configuration. The following are indicators of normal
operation. Refer to the front view illustration on page 2-7.
•
The main power light (above the power switch) is on.
•
The drive power lights on operating drives are green and
the drive activity lights flash when data is read or written.
•
The control panel displays the server name on the first line
and alternates on the second line between the date and
time, whether there are any alerts to read, and the
IP address. Examples:
HPHDSERV345ABC
Tue Jun 1 14:59
HPHDSERV345ABC
no alerts
HPHDSERV345ABC
192.168.001.001
It is not normal for the IP address to be 000.000.000.000.
The server is inaccessible over the network in this case.
The IP address is not shown if a control panel password has
been set.
Note the IP Address
Make a note of the IP address displayed; it is needed in
subsequent steps.
•
The link/activity light above the control panel display is
green when the network link is established. It blinks for
each packet transmitted or received.
•
The server is accessible over the network to client users
using standard network file system protocols. The server
can be administered using the embedded HD Server Admin
(with a web browser).
If your server deviates from the above conditions after it has
been set up, see chapter 11, “Resolving Problems with Your
Server”.
2-12 Installation
Web Browser
Network Setup
To check and customize the server’s network and file system
configuration, you may use a web browser at another station on the
network. For further requirements and information, see “Using a
Web Browser on the Network” on page 4-1.
12. Start the browser. Refer to the server’s IP address you noted in
step 11, page 2-12. In the browser’s address field, you will include
the IP address (shown below as <IP-address>) in the URL of the
server:
http://<IP-address>
If you configure a DNS name for this server on the DNS
server, you can use the name in place of <IP-address>.
On the first page of the Installation Wizard shown below, you
are given the choice to bypass the wizard and go directly to
HD Server Admin (go to page 4-3) or to proceed with the
installation wizard, which is the quick and easy setup
procedure described here.
13. Allow the Installation Wizard to remain selected and click the
[Next>] button to proceed. Click [Next>] when finished with each
page; you will be guided through the configuration parameters
used for most network environments.
Use the [Help] button for assistance on the pages.
Installation
2-13
14. When you reach the Finish page, click the Finish button to apply
the setup changes you have made and to exit the wizard.
•
If the changes you have made in the wizard require
restarting the server (as server name and IP changes
require, for example), you will see a check in the box for
Restart Server. Allowing the box to remain checked when
you click Finish causes the server to be restarted
immediately. After your server restarts, your web browser
should automatically reconnect to the server. The page
displayed will be the HD Server Admin’s Identity page
shown on page 4-3.
•
If you did not make changes that require restarting the
server, then your web browser immediately displays the
HD Server Admin’s Identity page shown on page 4-3.
15. Your next step depends on whether you need to further modify the
configuration and user setup. Meanwhile, the server is available
as configured by the wizard.
2-14 Installation
•
If no more changes are required, you can skip to chapter 5,
“Setting Up Client Access”.
•
If more configuration changes are required, you can make
them now in HD Server Admin. The following reference list
may help you decide.
Optional:
Further Configuration
Page in HD Server Admin
Location in This User’s Guide
SecurityÆMicrosoft Networking
“Share Level, User Level” on
page 4-10
ConfigurationÆUsers & Groups
“Set Up Users and Groups” on
page 4-11
Share Name (and subordinate
parameters)
ConfigurationÆFile Shares
“File Shares” on page 4-10
Event Logging Threshold
ConfigurationÆAlertsÆEvent
Logging Threshold
“Event Logging” on page 4-12
Email Alerts Enabled
ConfigurationÆAlertsÆEmail
“E-Mail” on page 4-12
SNMP Enabled,
GetCommunityName,
SetCommunityName
ConfigurationÆNetworkÆSNMP
Parameter
Microsoft Security Model:
User-level and
Users and Groups (with
subordinate parameters)
SNMP Alerts Enabled,
Authentication Alert Enabled,
ConfigurationÆAlertsÆSNMP
TrapCommunityName,
TrapDestination[1-4]
Enable Automatic Server
Restart
ConfigurationÆGeneralÆ
Automatic Server Restart
“E-Mail” on page 4-12
“Automatic Server Restart” on
page 4-5
User (Administrator username) SecurityÆWeb UI
“Administrator Username and
Password” on page 4-5
Backup Schedule
Backup/RestoreÆSchedule
“Specifying and Scheduling a
Backup” on page 9-4
Shutdown and Restart
ConfigurationÆShutdown/Restart
“Restart the Server to Effect
Changes” on page 4-13
16. Register your HP NAS product now and receive:
•
•
•
Technical support updates
Special Hewlett-Packard offers
Details on new products and technologies
Go to URL: http://www.hp.com/go/surestore_nas
Installation
2-15
Maintain Hardware Operation
Maintaining
Operating
Temperature
Notes
Keeping the server within the range of normal operating
temperature (refer to appendix C) is necessary.
❏
If the server has been exposed to temperature extremes, allow
two hours for it to stabilize to room temperature and humidity
before switching on the power.
❏
Filler panels are preinstalled in your server to cover any unused
disk drive module shelves. These panels must be installed on
shelves unused for modules for the product, to provide proper
cooling for the disk drive modules. If a filler panel is missing,
order the following replacement:
Hot-swap drive module slot cover 5063-8391
WARNING!
❏
Do not block the cooling vents. Do not place the server closer
than 6 inches to a wall.
❏
To avoid the hazard of electrical shock and to ensure cooling
functions, the side door must be closed while power is on.
Power and Temperature Status Indicators
If FF is displayed on the power display, the enclosure’s cooling has
failed. Begin the shutdown procedure (see page 6-5) as quickly as
possible.
CAUTION!
❏
Continued operation of the server with a failed fan could result
in loss of data or damage to the components.
The lights on the disk drive modules indicate the status of the two
cages (with three drive shelves each). All the lights in a cage will
flash yellow or red to warn you of power faults:
Flashing Yellow: Temperature in this cage possibly exceeds
normal range.
Flashing Red: Temperature in this cage definitely exceeds
the operating temperature range. Immediately begin the
shutdown procedure on page 6-5 and refer to chapter 11,
“Resolving Problems with Your Server”.
2-16 Installation
Maintaining Tape
Drives
Tape drives must be cleaned regularly with a cleaning cartridge to
maintain the integrity of your backup data. If you installed the
HP SureStore tape drive, clean them as advised in the “Cleaning”
section in the electronic User’s Guide on the HP SureStore Tape
CD-ROM that accompanies your HP tape drive. If your
HP SureStore DAT drive was preinstalled, use the instructions in
this section.
Recommended Cleaning Frequency
Number of DDS Cartridges Used Each Day
1
2
3
4+
Every 8 weeks Every 4 weeks Every 3 weeks Weekly
CAUTION!
❏
You should also clean the tape heads if the media caution signal
(flashing amber Clean light) is displayed on the tape drive.
Cleaning Cartridges
CAUTION!
❏
Use only an HP cleaning cartridge to clean the tape heads.
Do not use swabs or other means of cleaning the heads.
The cleaning cartridge uses a special tape to clean the tape heads.
A cleaning cartridge can only be used 50 times or as instructed on
the cartridge packaging. When the cartridge runs out of tape,
discard it and use a new one.
Cleaning Procedure
1. Insert a cleaning cartridge into the tape drive. The drive
automatically loads the cartridge and cleans the heads.
The cartridge ejects at the end of the cleaning cycle,
approximately 30 to 60 seconds. If the cartridge ejects in less
than 20 seconds, it has probably expired. In this case discard it
and repeat this step with a new cartridge.
2. Remove the cleaning cartridge from the tape drive and mark it
with the number of times it has now been used.
Discard it after you have used it 50 times, or as instructed on
the packaging.
Installation
2-17
2-18 Installation
3
Configuration Using the Control Panel
This chapter describes how to use the settings and functions of the
control panel in setting up your server. Once you have installed and
started or restarted the server according to instructions in
chapter 2 or 6, you can use these procedures.
Control Panel Reference
▲
Up
For parameters, previous one in menu.
For numbers and letters, next one.
Buttons
▼
Down
For parameters, next one in menu.
For numbers and letters, lower one.
✘
Cancel, or back up
✔
OK and continue, or enter
Indicates current line to scroll using ▲ or ▼ button
in the first line indicates that ▲ and ▼ buttons will scroll
through the menu of parameters in the first line.
✔ selects this parameter to modify settings in the second line.
in the second line indicates that ▲ and ▼ buttons will scroll
through the menu of settings in the second line.
Display
Symbols
=
Indicates current setting
Flashing Indicates current digit or setting to change.
Digit A flashing digit in the second line indicates that ▲ and ▼ buttons
will increment or decrement that digit or setting.
Configuration Using the Control Panel
3-1
Accessing Control Panel Parameters
The primary modes for using control panel parameters are
view mode, available from the normal operating state, and
setup mode, available from the initialization state (see page 6-10).
(Boot mode has special uses for product code; see page 10-3.)
View Mode
You can use view mode for viewing the current settings, for reading
any alerts, for checking the link type, for changing the control panel
password, and for shutting down the server. While the server is
operating normally, you enter view mode by pressing the ✔ button
on the control panel.
You will be prompted for the control panel password—if you have
set one. In that case, see “Supplying the Password for Access” on
page 3-3, and then return here.
The control panel display then alternates the following instructions
for entering view mode:
Use Ç or È key
to move up/down
Use ✘ to cancel
Use ✔ to select
Press any control panel button to proceed in view mode or wait
about 30 seconds. The settings are listed in the table on page 3-6.
For procedures that use the control panel, refer to the following:
•
•
Setup Mode
For shutdown see chapter 6, “Shutting Down and Restarting”.
To check errors and alerts see chapter 11, “Resolving Problems
with Your Server”.
Enter setup mode to make changes to the server’s settings.
•
This happens automatically when installing the server for the
first time (see chapter 2) if you choose the manual method of IP
address setting. Proceed to page 2-9 for additional setup
procedures.
•
After installing the server for the first time, you can get into
setup mode whenever you restart the server. During
initialization the control panel displays the following
countdown from 10 to 0 seconds for entering setup mode.
Press ✔ to enter
Setup Mode: 10
If you do not press ✔ before the countdown of 10 seconds is
completed, then startup will resume.
3-2 Configuration Using the Control Panel
If you do press ✔ before the countdown of 10 seconds is
completed, you will be prompted for the control panel
password—if you have set one. In that case, see “Supplying the
Password for Access” on page 3-3, and then return here.
The control panel display then alternates the following
instructions for setup mode:
Use Ç or È key
to move up/down
Use ✘ to cancel
Use ✔ to select
Press any control panel button or wait (about 30 seconds) to
proceed with setup mode.
The settings are listed in the table on page 3-6. For procedures that
use the control panel, refer to the following:
•
•
Supplying the
Password for
Access
For shutdown see chapter 6, “Shutting Down and Restarting”.
To check errors and alerts see chapter 11, “Resolving Problems
with Your Server”.
You will be prompted as shown below for the control panel
password—if you have set one. (See Change Password in the table on
page 3-6.)
Enter Password:
The first character position on the second line of the display is
flashing. To specify each character you may:
•
Press ▲ (up button) on the control panel to cycle through each
letter of the alphabet and each digit.
•
Press ▼ (down button) on the control panel to cycle through
each letter and digit in the opposite sequence.
•
Accept the character by pressing ✔. The next character position
flashes. Specify that character in the same way.
You may go back (left) by pressing ✘ for each character until the
needed character is flashing. Then press ▲ or ▼ to change it.
When the password is complete, press ✔ at a blank character
position.
Configuration Using the Control Panel
3-3
Setup Parameters and Procedures
Setting
Password,
Auto-Restart,
Link Speed
Refer to the table on page 3-6 for the setup changes you want to
make on the control panel. Examples of setup changes are:
•
You may set a password to limit access to the control panel. Set
the Change Password parameter.
•
You may want the server to automatically attempt to restart
following critical errors rather than halt and wait. Set the Auto
Restart parameter.
•
If you must fix a specific link speed or duplex mode, rather than
have them set automatically, set the Link Speed parameter.
Scroll to the control panel parameter (the sequence is shown in
the table). As the scroll symbol in the top line of the display
indicates, use the following buttons:
▼ to scroll “down” to the next parameter in the list
▲ to scroll “up” to the previous parameter in the list
To select the parameter for setting, press ✔ (when the scroll
symbol is in the first line of the display).
Use the ▲ and ▼ buttons to scroll through the choices of
settings (when the scroll symbol or flashing characters are in
the second line of the display) or to edit characters in the
setting. Press ✔ to accept the setting.
Refer to “Control Panel Reference” on page 3-1 for button
behavior.
3-4 Configuration Using the Control Panel
Exiting the
Control Panel
To finish using the control panel view mode or setup mode, press ✘
to cancel. You will see one of the following displays:
Exit Setup Mode ?
✔ = Yes, ✘ = No
Exit View Mode ?
✔ = Yes, ✘ = No
Press ✔ to confirm the exit.
Notes
for Setup
❏
If your IP address, subnet mask, and gateway settings are
inconsistent when you attempt to exit from setup mode, the
error message shown below displays for three seconds.
Gateway, Subnet
or IP invalid
In response, press ✔ or wait three seconds. Return to the three
addressing parameters to correct the inconsistency. If you do
exit without correcting the error, the server may be inaccessible
on the network.
❏
When you exit setup mode, your changes are saved and take
effect.
❏
Startup of the server will continue until the file system is ready
and the server is ready for client access. Verify that you see the
normal operating display on the front of the server, as described
in “Normal Operating State” on page 6-4.
Configuration Using the Control Panel
3-5
Reference Table:
Control Panel Parameters, Menus, and Settings
Parameter
In Setup Mode
In View Mode
IP Method
Settings menu:
Manual
DHCP/BOOTP
Show setting only Selects the mechanism for determining the IP
address, subnet mask, and default gateway.
*
IP Address
* Edit the default:
‡ 000.000.000.000
Subnet Mask
Edit the default:
* 255.255.255.000
‡ (for example)
Default
Gateway
Show setting only The Internet address of the server. The default
setting 000.000.000.000 is an illegal IP address.
Show setting only Determines when the traffic is directed through a
gateway. The default you see depends on the class
of IP address that is set (example is class C).
Edit the default:
Show setting only Address of the default router or gateway, through
000.000.000.000
which all traffic directed outside the local network
(according to the subnet mask) is directed. The
*
‡
default is that no default gateway is set.
Link Speed
Settings menu:
*
Auto Restart
You can view the actual speed & duplex mode
Show detected
detected, followed by current setting in
speed followed by parentheses, e.g. 100 Half (Auto). Meaning of
current setting:
settings:
Auto (default)
10 Half
10 Full
100 Half
100 Full
…
…
…
…
…
No
Settings menu:
Show setting only Specifies whether the server will automatically
restart (up to 3 times) after a critical error, or
whether it will halt.
* On
‡ Off (default)
Alerts Viewer Not available
in setup mode
MAC address
Description
(Auto)
(10H)
(10F)
(100H)
(100F)
link
Show list only
no Alerts
(default)
Autodetect and set network speed & duplex mode.
(10H)Fix speed to 10Base-T, half duplex.
(10F)Fix speed to 10Base-T, full duplex.
(100H)Fix speed to 100Base-T, half duplex.
(100F)Fix speed to 100Base-T, full duplex.
The setting is not in effect: network not connected!
Displays a list of scrolling alert messages. Alerts
can be cleared by pressing ✔.
Show setting only Show setting only Displays the hardware (LAN) address of the
(set at factory)
server.
Firmware Ver. Show setting only Show setting only Displays the running firmware version
ROM Version
Show setting only Show setting only Displays the firmware version of the boot ROM
code.
Reset
Defaults
Prompt:
Not available in
Press ✔ to begin view mode
Change
Password
Prompt:
Prompt:
Allows you to specify a control password to control
Press ✔ to begin Press ✔ to begin access to these menus.
Sets some parameters on control panel (*) and in
HD Server Admin to defaults for first installation.
* marks parameters affected by Reset Defaults
‡ marks parameters also set using HD Server Admin, the embedded administration tool
3-6 Configuration Using the Control Panel
Parameter
Shutdown
Server
Exit
Setup/View
Mode
In Setup Mode
In View Mode
Description
Prompt:
Prompt:
Shuts down file services. This allows you to safely
‡ Press ✔ to begin Press ✔ to begin switch off power or insert drives.
Prompt:
Prompt:
In setup mode, allows server initialization to
Press ✔ to begin Press ✔ to begin complete first, then go to normal operational
display. In view mode, returns to normal
operational display.
* marks parameters affected by Reset Defaults
‡ marks parameters also set using HD Server Admin, the embedded administration tool
Configuration Using the Control Panel
3-7
3-8 Configuration Using the Control Panel
4
Configuration Using a Browser: HD Server Admin
Using a Web Browser on the Network
The configuration and management tool embedded in the
HD Server 4000 is HD Server Admin. You access it using a web
browser at another computer on the network, once you have
configured the IP address of the server (step 5 on page 2-9).
Network
Client
Client
HP SureStore HD Server
Administrator’s PC + web browser
You can use Microsoft Internet Explorer version 4.0 or later or
Netscape Navigator version 4.06 or later. It is recommended, but
not required, that you enable active scripting or JavaScript to take
advantage of all the display features of the interface.
1. Start the browser.
2. Refer to the server’s IP address you see displayed on the control
panel or that you noted during installation. In the browser’s
address field, you will include the IP address (shown below as
<IP-address>) in the URL of the server:
http://<IP-address>
If you have configured a DNS name for this server on the DNS
server, you can use the DNS name in place of <IP-address>.
Configuration Using a Browser: HD Server Admin
4-1
3. The HD Server Admin page for that server is displayed. If the
server is being installed for the first time, you will see the
Installation Wizard page.
If you are starting the server after the first time, you will see
the Identity page shown under “Setup with HD Server Admin”
on page 4-3.
Note
❏
If the server is not found, check the following:
•
An IP “ping” command done on a remote station can reach
the IP address assigned to the server.
•
The IP address used in the URL in step 2 on page 4-1 is the
same one configured onto the server, except with the
leading zeroes omitted. Check the control panel.
•
The link/activity light above the control panel display (see
page 2-7) is lit to show a link established.
•
The Link Speed parameter on the control panel shows a
setting established, not “No link”.
•
The IP address, mask, and gateway assigned to the server
are legitimate for the subnet used.
See also chapter 11, “Resolving Problems with Your Server”.
4-2 Configuration Using a Browser: HD Server Admin
Setup with HD Server Admin
You can change configuration and monitor and administer the
server using the HD Server’s embedded web tool named HD Server
Admin. This chapter focuses on the tasks you can do with the tool.
All configuration tasks can be done using this utility, except for the
configuration settings found only on the control panel: Link Speed,
Password for the control panel, and Reset Defaults.
To access this tool, use the procedure “Using a Web Browser on the
Network” on page 4-1.
Initial Page
Identity page
HD Server Admin starts with the display of the Identity page,
shown below. If the display starts with the Installation Wizard
instead, go to page 2-13.
Configuration Using a Browser: HD Server Admin
4-3
Operating
Features of
HD Server Admin
The web pages served are created with the information current at
the time the page is first displayed or is refreshed.
The server name and status are shown at the top of the page.
Beneath those items, parameters are available after selecting
(1) among the tabs across the top of the page. Under some tabs you
then select (2) among buttons in a row under the tabs. After
selecting some buttons, you select (3) among items menued in a
column at the left side of the page. The new page presents the
parameters. In this manual, the series of selections required to
reach the parameters is shown as “Configuration Æ General Æ
System Information”, for example.
(1)
(2)
(3)
Where available, you may use the [Help] button to access help for
the parameters on the page.
Use the [Apply] button to save changes to the server; the page will
not be replaced nor the window closed, or use the [OK] button (on
some invoked windows) to save changes and close the window.
Note:
Restart May Be
Required
❏
Some changes require that the server be restarted to take
effect. These include the server name, TCP/IP settings,
Windows networking settings and security model. If the
response to any of your changes states the need for a restart,
use Shutdown and Restart on the Configuration Æ
Shutdown/Restart page when all changes are complete. See
“Restart the Server to Effect Changes” on page 4-13.
4-4 Configuration Using a Browser: HD Server Admin
This section describes configuration tasks that you may need, either
before or after making the server available to clients.
Server Name
Configuration Æ General Æ System Information page
By default, the server name is “HPHDSERVhhhhhh” where
“hhhhhh” are the last six digits of the server’s MAC address (LAN
or hardware address). You may change this name for your server,
which is used to advertise the system on the network. This setting
takes effect after the next restart (see page 4-13).
You can also fill in other contact information on this page so that it
will be available to all clients who view the Identity page
(illustrated on page 4-3) and to some remote management
applications or services (see “SNMP” on page 4-12).
Date and Time
Configuration Æ General Æ Date & Time page
Accurate time keeping is critical for accurate file backups and
version control. Note that the Time Zone and Daylight Savings
Time settings affect the display of Date and Time settings by
offsetting them from GMT.
Automatic Server
Restart
Configuration Æ General Æ Automatic Server Restart page
By default, if a critical error halts the server, a message is displayed
on the control panel instructing you to press ✔ to restart.
You may enable automatic restart so that the server will restart
automatically, if possible. An alert will still be sent to notify you of
the event. Note that consecutive auto-restarts are limited; when
three occur, the server remains halted in any case.
Administrator
Username and
Password
Security Æ Web UI page
On the Web Console Password page, set a password to secure
access to HD Server Admin (except the Identity and Support pages).
This password is not related to the optional password for the control
panel.
By default, no password is set, so a username and password are not
required for access. Once you set a password, the username and
password will be required for access to HD Server Admin (except
the Identity and Support pages).
The default username that accompanies the password is
“administrator”. You may change it.
Configuration Using a Browser: HD Server Admin
4-5
Network
Configuration
IP Addressing
Configuration Æ Network Æ TCP/IP page
Changes to all parameters on this page take effect after the next
restart (see page 4-13).
You may manually specify the IP address, the subnet mask, and the
default gateway (router), or you may have them assigned
automatically by a DHCP or BOOTP server.
The assignment method and addresses are not defaulted. They
must be specified at the control panel when the server is started for
the first time.
DNS
For domain name resolution for e-mail and SNMP notification,
configure the name of the domain, and specify the address of the
primary domain name server, and the secondary if needed. This is
not set by default.
Note
❏
You must manually add a DNS entry for this server in your
DNS database if you wish to access it by the server name rather
than IP address.
Configuration Æ Network Æ Microsoft Networking page
Changes to all parameters on this page take effect after the next
restart (see page 4-13).
Workgroup or
Domain
For the Workgroup/Domain name setting, configure the name of
the workgroup or Windows NT domain (whichever you are using)
for the server. The default is the workgroup “WORKGROUP”.
If you are using an NT domain, in addition to its name also specify
the Windows name and address of the primary domain controller
(PDC). This is needed for services such as DHCP and WINS.
Note
Microsoft WINS
❏
If you are using Passthrough Authentication (see page 4-11),
this Workgroup/Domain setting must contain the name of the
NT domain corresponding to the authentication server specified
in the Server Name and Server IP address settings.
You can enable and specify the IP address of a Microsoft Windows
Internet Naming Service (WINS) server. It is not set up by default.
The NetBIOS Node Type is defaulted to a setting appropriate to the
setting of Enable WINS. A change is usually not required.
(For the SNMP configuration, see page 4-12.)
4-6 Configuration Using a Browser: HD Server Admin
Set Up Disks
Volume is
Preconfigured
Configuration Æ Disk Setup page
By default, the hard disk drives installed at the factory are built
into a RAID 5 array—a single volume named “c”. For the
HP J3290A and HP J3291A products, this consists of 3 drives; for
the HP J3292A product, this consists of five of the six drives.
The diagram on the Disk Setup page shows all drives in the array
connected with solid lines into Volume C. (For the HP J3292A
product, the sixth drive, as a hot spare, is connected with a dotted
line into the volume.) You can click on an individual drive to get
status information for it. Using the [Help] button on this page is
highly recommended, especially to derive all the status information
available.
On this page you can add or change the role of disk drives as
described in the following sections.
Configuration Using a Browser: HD Server Admin
4-7
Add Disk Drives to
the Volume
First perform the installation steps in chapter 7, “Adding Hard
Disk Drives”, to install the drive modules in the server and to
restart the server.
On the Disk Setup page, select the volume or an unused disk drive
and click the [Expand Volume] button. If multiple drives are
available, select all to be added. Click [Next>]. Confirm the
selections are correct and click [Finish].
Note
❏
Any previous contents of the added drives will be lost when they
are reformatted.
The data in the volume will be redistributed over the increased
number of drives. This may take one or two hours to complete. The
volume will be on line—accessible to the administrator and
clients—during this time. However, file access may be slower.
On the diagram, the added drives will be connected to the volume
with solid lines.
Add a Disk Drive as
the Hot Spare
Only one drive can be configured as a hot spare.
First perform the installation steps in chapter 7, “Adding Hard
Disk Drives”, to install the drive module in the server and to restart
the server.
On the Disk Setup page, select the unused disk drive. Click the
[Add Spare] button to make it the spare drive. Click [Next>]. Confirm
the selection is correct and click [Finish].
On the diagram, the hot spare will be connected to the volume with
a dotted line.
Once you have added the hot spare as described in this section,
there are two alternatives for using it in the volume:
•
If a drive that is part of the volume should fail, the spare disk
drive automatically will be activated and will replace the failed
disk drive. This takes place without interrupting service to
clients. On the diagram, the status of the drive will be shown as
failed. Replace it at a convenient time using this same
procedure, “Add a Disk Drive as the Hot Spare”.
•
You may change the installed disk drive from its role as a spare
to become part of the volume, using the following procedure,
“Add the Spare to the Volume”.
In both cases, you will no longer have the extra redundancy of a
spare in case of a drive failure.
4-8 Configuration Using a Browser: HD Server Admin
Add the Spare to the
Volume
Once you have added the spare as described in the previous section,
“Add a Disk Drive as the Hot Spare”, you can change its role to be
part of the volume. However, this drive will no longer provide the
extra redundancy of a spare in case of a drive failure.
On the Configuration Æ Disk Setup page, click the spare disk drive.
Click the [Expand Volume] button to add it to the volume.
Click [Next>]. Confirm the selection is correct and click [Finish].
The data in the volume will be redistributed over the increased
number of drives. This may take one or two hours to complete.
The volume will be on line—accessible to the administrator and
clients—during this time. However, file access may be slower.
You may want to delay client usage of the server until finished.
The added drives will be connected to the volume with solid lines.
Delete and Recreate
the Entire Volume
CAUTION!
You may need this procedure if you redeploy the server or need to
rebuild the volume entirely.
❏
To delete the volume means to destroy all the file data, along
with the event log and the configured information on shares,
users, groups, and passwords. Click the [Help] button on this
Configuration Æ Disk Setup page for more information on the
effects. Make sure you have backed up important data.
To delete the volume, click Volume C and click the [Delete] button.
Perform the requested confirmations carefully. The server will
automatically restart. HD Server Admin will be temporarily
disconnected until the restart completes.
Once you are viewing this Configuration Æ Disk Setup page after
the volume has been deleted, the disk drives will appear unused
and no volume icon will be displayed.
You can create the volume when it has been deleted. There can be
only one volume and it must have at least three disk drives. Click
on the [Create Volume] button. By default, all disk drives are
selected. If you want to exclude any of the disk drives from the
volume, deselect each one. If you have more than three selected, you
are given the option of using one as the hot spare. Perform the
requested confirmations.
The diagram will show all selected drives in the array connected
with solid lines into the volume, and any spare connected with a
dotted line.
Configuration Using a Browser: HD Server Admin
4-9
Set Up Shares
Share Level,
User Level
Note
Security Æ Microsoft Networking page
By default, Security Model for Microsoft networking is set to Share
Level security rather than User Level security. You may change it
here. The setting takes effect after the next restart (see page 4-13).
The settings of associated parameters such as users, groups, and
shares are saved when you switch security types. These settings
will reappear if you switch back to Share Level and then back to
User Level.
Configuration Æ File Shares page
File Shares
By default, the “pub” share is provided on the HD Server, with full
access without a password. You may edit its permissions.
Use the [Add] button to add other shares and specify their names
and paths. If the folder does not exist, you may create it. (You may
also create a share for the entire volume “c”, to include all the
shares, for administrative use if you wish.)
Permissions
Use the [Permissions] button to change a share’s permissions.
To specify the share permissions when using share-level security
(which is set on the Security Æ Microsoft Networking page, as
described above), you specify full-access passwords and read-only
passwords for each share.
To specify the share permissions when using user-level security
(which is set on the Security ÆMicrosoft Networking page, as
described above), you specify the users and groups for each share
and what type of access they have, as follows.
•
•
•
•
No Access
Read
Change
Full Control
No share access for the user or group
Read files in the share
Read, add, modify, and delete files in the share
Read, add, modify, delete, and change permissions
to files in the share
4-10 Configuration Using a Browser: HD Server Admin
Set Up Users
and Groups
Configuration Æ Users & Groups page
When user-level security for Microsoft networking is configured,
use this page to create the users and groups for the server. This
page is inaccessible when the default share-level security is
configured. (See “Share Level, User Level” on page 4-10 above.)
Group member lists set up on this page can be used in granting
permissions to file shares. (See “Permissions” on page 4-10 above).
For each client user, specify the user name, the full name, and any
group memberships. In addition, you may specify each user
password here, or you may pass through the authentication to a
domain controller by enabling pass-through authentication.
Passthrough Authentication requires further configuration, as
described immediately below.
Configuration Æ Network Æ Microsoft Networking page
Pass-through
Authentication
Note
Pass-through authentication on the HD Server allows you to use a
domain controller as an authentication server—to validate the user
passwords on this server—so that you need not specify each
password in both locations.
❏
On the HD Server, pass-through authentication does not use
the users and groups configured on an authentication server
(domain server). Users and groups must be configured on this
server using the Configuration Æ Users & Groups page (above
on page 4-11).
For pass-through authentication of users to be in effect, you must
do all the following:
•
Specify the name and IP address of the Windows NT domain
controller (authentication server) on this Microsoft Networking
page.
•
Set up the usernames and passwords on that domain controller.
(This may already exist.) The usernames must be identical on
that domain controller and on this HD Server.
•
Enter the name of the domain for that domain controller and
this server into the Workgroup/Domain field on the
Configuration Æ Network Æ Microsoft Networking page. (See
“Workgroup or Domain” on page 4-6.)
•
Enable Passthrough Authentication on the User page, accessed
using [Create] or [Edit] on Configuration Æ Users & Groups
page.
These settings take effect after the next restart (see page 4-13).
Configuration Using a Browser: HD Server Admin
4-11
SNMP
Configuration Æ Network Æ SNMP page
By default, SNMP is enabled on the HD Server.
Get, Set
Once SNMP is enabled, configure the SNMP agent on this server by
specifying up to two community names for get and set operations.
Configuration Æ Alerts Æ SNMP page
Traps
By default, alerts for this server appear on its control panel, appear
as events in HD Server Admin (see “Check Events” on page 4-14),
and are enabled—sent as SNMP traps to network management
tools such as HP TopTools and HP OpenView. Some additional
events (such as restarts) are also sent through SNMP as traps.
If you wish traps for this server to be sent to a management station,
ensure that SNMP is enabled, enter the community name to be
used, and specify each management station to receive the traps by
its IP address.
If a DNS server is configured on the Configuration Æ
Network Æ TCP/IP page, you may specify the management
station by its DNS name, as long as the management station is
currently accessible on the network.
Event Logging
Configuration Æ Alerts Æ Event Logging Threshold page
Server events are recorded in the event log (available on the
Status Æ Event Log page), based on their seriousness rating. From
most to least serious, the ratings are Panic, Warning, Notice, and
Continuation. By default, the threshold for reporting the events is
Warning, that is, events with a seriousness of Panic and Warning
are recorded, and events of less seriousness (Notice and
Continuation) are not recorded in the log.
E-Mail
E-mail Notification
of Alerts
Configuration Æ Alerts Æ Email page
By default, alerts for this server appear on its control panel, appear
as events in HD Server Admin (see “Check Events” on page 4-14),
and are enabled as SNMP traps for viewing by network
management tools such as HP OpenView and HP TopTools.
If you wish any alerts for this server to also be sent as e-mail to the
administrator, then enable Email Alerts, specify the e-mail server
by its IP address.
If a DNS server is configured on the Configuration Æ
Network Æ TCP/IP page, you may specify the e-mail server by
its DNS name, as long as the server is currently accessible on
the network.
4-12 Configuration Using a Browser: HD Server Admin
Set Up Backup
Schedule
Backup Æ Schedule page
Backup Æ Backup page
If an internal DAT tape drive is installed in the server or if an
external tape drive is attached directly to the server (see chapter 8,
“Adding a Tape Drive”), then use these backup pages to back up
files stored on the server (as described in chapter 9, “Backing Up
and Restoring Files”).
Back Up Changes
Configuration Æ Save/Restore Configuration Æ
Save Configuration page
After you have made configuration changes, you should always use
this page to store the new server and network configuration
information on the volume for backup along with the file system
configuration information and the data files. You can do this either
before or after restarting the server if necessary (see “Restart”
below).
To make the backup for disaster recovery, see “Making a Disaster
Recovery Backup Tape” on page 9-7.
Restart the
Server to Effect
Changes
Configuration Æ Shutdown/Restart page
Many configuration changes, though they have been applied using
[Apply], require the server to be restarted before taking effect. You
can perform the restart by selecting Shutdown and Restart on this
page. HP Server Admin will be unavailable until the restart
completes. See “Restart Procedures” on page 6-6 for more
information.
Configuration Using a Browser: HD Server Admin
4-13
Monitoring Status with HD Server Admin
Check Status
Identity page
The server name, product name, and the status of the server are
shown at all times at the top of the HD Server Admin web pages,
above the tabs. Use the [Help] button, where available, for full
interpretation of all the data available to you. The Identity page, the
initial page shown in HD Server Admin, also has some basic
information such as server name and IP address.
Status Æ Summary page
For the detailed status of the components of your server, click on
each module on the server graphic: the disk drive modules, the tape
module, and the server module (click on the display panel to select
the server module).
Configuration Æ Disk Setup page
For the detailed status of each disk drive as well as the volume and
file system, use the Disk Setup page. Click on each drive in each
slot. Click on Volume C.
Check File System
Check Events
In the Volume C view on the Configuration Æ Disk Setup page (see
previous paragraph), check the file system for errors by clicking the
volume and the [Check Volume] button. When you confirm with
[Yes], users will be disconnected while the file system check is
performed. Check the event log for results (see the next paragraph).
Status Æ Event Log page
The event log is displayed on this page. You can control the
seriousness threshold for the events that are recorded in the log
using the ConfigurationÆAlertsÆEvent Logging Threshold page
(see “Event Logging” on page 4-12).
Check Backup
Schedule and Log
Backup/Restore Æ Schedule page
Backup/Restore Æ Log page
Use the Backup Schedule page and the Backup/Restore Log page
to maintain and verify your backup process that uses the internal
and external tape drives.
4-14 Configuration Using a Browser: HD Server Admin
5
Setting Up Client Access
The procedures used at client workstations on the network to access
the HP SureStore HD Server 4000 are the same as for other
Microsoft Windows 95, 98, or NT workstations and file servers. For
easy access to the file system from client applications, the server’s
shares can be made available to each client system—“mapped” to a
drive letter. After the share is mapped, the client accesses the
server just as any other networked file server.
The client operating systems supported are Microsoft Windows 95,
98, and NT 4.0.
The directories available to a client user depend on the shares,
security model, groups, and permissions that you set up using
HD Server Admin (see chapter 4). Clients can map to one of the
shares.
If you have made no changes in HP Server Admin, the default share
is named “pub”, to which all connecting client users have full access
(share-level security without a password).
The server will be available on the network as soon as initialization
is complete and it is in the normal operating state (see page 6-4).
Setting Up Client Access
5-1
Map Drive
For mapping, you need the IP address or server name of the
HD Server, the share name, and either the share password
(configured for share level) or the user name and password
(configured for user level).
1. Look in Network Neighborhood for the server:
Find it in the domain or workgroup defined in the setup of the
installation wizard or HD Server Admin. The default location is
the Workgroup/Domain named “WORKGROUP”.
If that is the same workgroup or domain as the remote
workstation you are using, the server will also be listed at
the same level as the “Entire Network”.
The default server name is “HPHDSERVhhhhhh” where
“hhhhhh” are the last six digits of the server’s MAC address
(LAN or hardware address). The server name may have been
changed using the installation wizard or HD Server Admin.
If you need to find a specific server’s MAC address, use view
mode on the server’s control panel. See page 3-2.
2. Use Windows’ Map Network Drive function to map the user’s
share.
a. Select the drive letter.
b. For the path, use the Universal Naming Convention:
\\<server>\<share>
where <server> is either the server name or IP address
and <share> is the alias for the physical path defined on
the File Shares page in HD Server Admin. The default
share is “pub”.
c.
5-2 Setting Up Client Access
For Windows NT only:
•
If the user-level security model is in effect (see “Set Up
Shares” on page 4-10), for “Connect As” you need to use
the name configured for User on the Configuration Æ
Users & Groups pages (described on page 4-11) in
HD Server Admin—if the name and password are
different from those used for the workstation login
account.
•
If the share-level security model is in effect (as it is by
default), then ignore “Connect As”.
d. For Windows NT, 95, 98: Use the password as follows:
•
If the user-level security model is in effect (see “Set Up
Shares” on page 4-10), then the password is configured
on the Configuration Æ Users & Groups pages in
HD Server Admin (as described on page 4-11). If the
password is the same as that used for the workstation
login account, it need not be specified.
If pass-through authentication is in effect with userlevel security, then the password is configured on the
domain controller (which is specified on the
Configuration Æ Network Æ Microsoft Networking
page in HD Server Admin as described above on
page 4-6).
•
If the share-level security model is in effect (as it is by
default), then the password is configured on the
Configuration Æ File Shares page in HD Server Admin
(as described above on page 4-10).
Setting Up Client Access
5-3
5-4 Setting Up Client Access
6
Shutting Down and Restarting
Use this chapter when you are starting up, or shutting down, or
restarting the server after the first time you started it. When you
start the server for the first time, refer instead to one of the
following:
•
•
Quick Setup sheet
“Connecting and Starting Up” on page 2-8
Starting Up the Server
Startup Steps
1. Attach the two power cords to the rear of the server and to
power outlets (preferably to separate power circuits).
2. On the front of the server, switch on power. (See the front view
illustrated on page 6-2.)
3. Verify that:
Note
❏
•
The main power light (LED) above the power switch is on
and the power display (2-character LED) displays HP.
•
Drive power and drive activity lights (LEDs) blink to
indicate self-tests. The drive power light on each disk drive
module remains green.
•
The control panel (LCD) displays self-testing and loading
messages.
If you see any of the following exceptions to the verification
checks listed above, refer to chapter 11, “Resolving Problems
with Your Server”.
•
•
•
•
Lights described above fail to go on.
Power display shows LF or PF or FF.
Control panel displays FAIL or FAULT anywhere in the text.
Control panel remains unchanged for more than 10 seconds.
Shutting Down and Restarting 6-1
Front View of HD Server
Main power light
Power display
Enclosure
keylock
Power switch
Server module
Internal tape
drive
Control panel
Link/activity
light
Drive power,
Drive activity
lights
Drive keylock
4. The next display on the control panel depends on whether this is
the first time the server has been started:
•
If this is the first time, refer to the Quick Setup sheet or to
“Connecting and Starting Up” on page 2-8.
•
If this is not the first time, the control panel will display the
following countdown from 10 to 0 seconds.
Press ✔ to enter
Setup Mode: 10
If you wish to alter the configuration or operation of the
server at this time, press ✔ before the countdown of
10 seconds is completed. You will enter the control panel’s
setup mode. See step 5 below.
If you do not wish to alter the configuration or operation of
the server, do nothing and skip to step 7 below.
6-2 Shutting Down and Restarting
5. If you do press ✔ before the countdown of 10 seconds is completed,
you will be prompted for the control panel password if you have
set one. (See “Change Password” in the table on page 3-6.)
Enter Password:
The first character position on the second line of the display is
flashing. To specify each character, you may:
•
Press ▲ (up button) on the control panel to cycle through
each letter of the alphabet and each digit.
•
Press ▼ (down button) on the control panel to cycle through
each letter and digit in the opposite sequence.
•
Accept the character by pressing ✔. The next character
position flashes. Specify that character in the same way.
•
You may go back (left) by pressing ✘ for each character until
the needed character is flashing. Then press ▲ or ▼ to
change it.
When the password is complete, press ✔ at the first blank
character position.
6. The control panel display alternates the following instructions for
setup mode:
Use Ç or È key
to move up/down
Use ✘ to cancel
Use ✔ to select
Press any control panel button to proceed with setup mode, and
refer to page 3-1 for more information on control panel usage.
Return to step 7 below after you complete the setup mode tasks.
7. Startup will continue until the server is ready for normal
operation, which is described on page 6-4.
During this time, the server establishes the link speed—10 or
100 megabits per second—and duplex setting—full or half—to
match the attached network.
Shutting Down and Restarting 6-3
Normal Operating State
When the server has been initialized and the file system is ready,
the server is ready for client access or for further configuration.
The following are indicators of normal operation. Refer to the front
view illustration on page 6-2.
•
The main power light above the power switch is on.
•
The drive power lights on operating drives are green and the
drive activity lights flash when data is read or written.
•
The control panel displays the server name on the first line and
alternates on the second line between the date and time,
whether there are any alerts to read, and the IP address.
Examples:
HPHDSERV345ABC
Tue Jun 1 14:59
HPHDSERV345ABC
no alerts
HPHDSERV345ABC
192.168.001.001
not shown if
password is set
It is normal for the IP address to not be shown if a control panel
password is currently set.
It is not normal for the IP address to be 000.000.000.000. The
server is inaccessible in this case.
•
The link/activity light above the control panel display is green
when the network link is established. It blinks for each packet
transmitted or received.
•
The server is accessible over the network to client users using
standard network file system protocols. The server can be
administered using the embedded HD Server Admin (with a
web browser). For network setup and administration refer to
chapter 4. For client access see chapter 5, “Setting Up Client
Access”.
If your server deviates from the above conditions after it has been
set up, see chapter 11, “Resolving Problems with Your Server”.
6-4 Shutting Down and Restarting
Shutting Down, Restarting, Cycling Power
The various types of restarting described in this section contain
references to operating states as described on page 6-10.
CAUTION!
Shutdown
Procedures
Note
❏
Switching the server’s power off without following the
appropriate shutdown procedure can result in lost user data.
Always make sure it is safe to cycle the power before doing so.
Alert users that the server will be off line (inaccessible) while
shut down; then complete the shutdown procedure before
switching off power.
The shutdown procedures are used to disconnect client sessions and
to halt server operation, and are part of other procedures
recommended in this manual. The methods available to you, listed
below, depend on the state of the server.
❏
Before doing any of the methods listed below, notify users that
the server will be off line and recommend they close all files.
•
From the initialization state, use the control panel’s setup
mode. Scroll to the Shutdown Server parameter. Press ✔ and
confirm with ✔ again.
•
From the normal operating state, you can use HD Server
Admin’s Configuration Æ Shutdown/Restart page. Click
Shutdown and Restart and [Apply].
•
From the normal operating state, you can use the control
panel’s view mode. Press ✔ twice. Use ▲ or ▼ to scroll to the
Shutdown Server parameter. Press ✔ and confirm with ✔ again.
When the server is shut down, it is halted with the control panel
displaying Power off or ✔ to restart until you take action. You
can either restart it by pressing ✔, or you can switch the power off.
Shutting Down and Restarting 6-5
Restart
Procedures
The restart procedures are used to effect network setup changes,
and are part of other procedures recommended in this manual.
The methods available to you, listed below, depend on the state of
the server.
•
From the normal operating state, you can shutdown and
immediately restart the server using HD Server Admin’s
Configuration Æ Shutdown/Restart page. Click Shutdown and
Restart and [Apply].
•
From the shutdown state, you can restart the server at the
control panel by pressing ✔ when it displays Power off or ✔
to restart.
•
From fault conditions that halt or freeze the server, it will
automatically restart if the Automatic Restart parameter is
enabled. If the parameter is disabled (as it is by default) or
auto-restart has occurred three times, then the server halts and
displays a message on the control panel instructing you to
Power off or ✔ to restart.
•
From fault conditions causing HD Server Admin to be
unavailable, perform the shutdown or power cycle procedure
from the control panel (see those procedures in this section).
After restarting, the server performs the initialization process,
described starting at step 3 in “Startup Steps” on page 6-1.
Power Cycle
Procedure
CAUTION!
Use the power cycle procedure only when necessary to replace failed
components or to move the server to another physical location or
network location (that is, to connect a network cable). Hard disk
drive modules can be replaced using just the shutdown procedure.
❏
Switching the server’s power off without following the
appropriate shutdown procedure can result in lost user data.
Always make sure it is safe to cycle the power before doing so.
Alert users that the server will be off line (unavailable) while
shut down; then begin the shutdown procedure before switching
off power, as described here.
1. Perform a shutdown procedure using one of the methods
described in “Shutdown Procedures” on page 6-5.
2. When prompted Power off or ✔ to restart on the control panel
display, press the power switch to switch power off.
3. When ready to restart the server (at least 10 seconds later, so that
the disk drives stop spinning), switch on the power switch and
follow the initialization process starting at step 3 on page 6-1.
6-6 Shutting Down and Restarting
Reset to
“First Time”
Defaults
Procedure
Once the server has been installed, its configuration can be changed
by using the control panel during initialization or by using
HD Server Admin after initialization. But if your changes produce
errors so serious that you cannot succeed in changing back to a
working configuration, then you can return to the networking
configuration for the first-time installation by using this procedure.
You may also need this procedure if you redeploy the server (and
you may need to recreate the volume, per page 4-9).
This operation does not affect the file system. It does not change the
current configuration of the volume, shares, users, groups, and
backup schedule.
This procedure must be done from the initialization state, at the
control panel, as follows:
1. Restart the server. When the control panel displays Press ✔ to
enter Setup Mode, press ✔ before the countdown completes.
When prompted Use ✔ to select, press ✔ again.
2. Use the ▼ button to scroll to the Reset Defaults parameter and
press ✔.
3. When prompted Press ✔ to reset network settings, press ✔.
4. When prompted Turn off and restart server, press the power
switch to switch power off.
5. Wait 10 seconds for the disk drives to stop spinning. Then switch
on the power switch. Follow the initialization process starting at
step 4 on page 2-8—as if you are installing a server for the first
time.
The resulting default settings are described in the following table.
Shutting Down and Restarting 6-7
What is Reset by “Reset Defaults”?
What is reset?
Where can you set it?
To what default is it reset?
IP Method
Control panel in setup mode
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
This parameter returns to a forced
choice; it cannot remain defaulted.
IP Address
Control panel in setup mode
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
000.000.000.000
You are prompted to specify an
address during initialization; the
default is an illegal address.
Subnet Mask
Control panel in setup mode
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
Default depends on class (A, B, C,
D) of IP address when set.
Default Gateway
Control panel in setup mode
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
000.000.000.000 (no gateway)
Link Speed
Control panel in setup mode
Auto
Domain (DNS)
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
(blank)
DNS Server
(Primary)
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
0.0.0.0 (cleared)
DNS Server
(Secondary)
HD Server Admin:
ConfigurationÆNetworkÆTCP/IP
0.0.0.0 (cleared)
Workgroup/
Domain
HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking
WORKGROUP
Passthrough
Authentication
Server Name
HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking
(blank)
Passthrough
Authentication
Server IP
HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking
0.0.0.0 (cleared)
Primary WINS
Server
HD Server Admin: ConfigurationÆNetwork
ÆMicrosoft Networking
0.0.0.0 (cleared)
NetBIOS Node Type
HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking
B-node
Automatic Restart
Control panel in setup mode
HD Server Admin:
ConfigurationÆGeneralÆAutomatic Server
Restart
Off (disabled)
Server name
HD Server Admin:
ConfigurationÆGeneralÆSystem Information
HPHDSERV######
(last 6 digits of the MAC address)
Location
HD Server Admin:
ConfigurationÆGeneralÆSystem Information
(blank)
6-8 Shutting Down and Restarting
What is reset?
Where can you set it?
To what default is it reset?
Contact
HD Server Admin:
ConfigurationÆGeneralÆSystem Information
(blank)
Phone
HD Server Admin:
ConfigurationÆGeneralÆSystem Information
(blank)
Asset#
SNMP set
(blank)
Support URL
HD Server Admin:
ConfigurationÆGeneralÆSystem Information
(blank)
Default URL
SNMP set
(blank)
Management server
SNMP set
URL
(blank)
Time Zone
HD Server Admin:
ConfigurationÆGeneralÆDate & Time
Automatically adjust
HD Server Admin:
clock for daylight
ConfigurationÆGeneralÆDate & Time
savings
-08:00 (Pacific Time)
(Date and Time displayed reflect
any time zone change.)
Enabled
SNMP Enabled
HD Server Admin:
ConfigurationÆNetworkÆSNMP
Yes (enabled)
GetCommunityName
HD Server Admin:
ConfigurationÆNetworkÆSNMP
Public
Private
SetCommunityName
HD Server Admin:
ConfigurationÆNetworkÆSNMP
Private
TrapCommunityNam HD Server Admin:
e
ConfigurationÆAlertsÆSNMP
Public
SNMP Alerts
HD Server Admin:
ConfigurationÆAlertsÆSNMP
Enabled
Authentication Alerts
HD Server Admin:
ConfigurationÆAlertsÆSNMP
Disabled
TrapDestination
SNMP set
HD Server Admin:
ConfigurationÆAlertsÆSNMP
(1–4 blank)
Email Alerts
HD Server Admin: ConfigurationÆAlertsÆEmail Disabled
Outgoing Mail
(SMTP) Server
HD Server Admin: ConfigurationÆAlertsÆEmail (blank)
Recipient Mail
Address
HD Server Admin: ConfigurationÆAlertsÆEmail (blank)
Event Logging
Threshold
HD Server Admin: ConfigurationÆAlertsÆEvent
Warning
Logging Threshold
Shutting Down and Restarting 6-9
Summary of Operating States
State
Tasks You may Perform or Behavior in the State
Automatically enter normal operating state if IP address is already set.
Automatically effect network setup changes made in HD Server Admin.
Enter setup mode on control panel.
Initialization State
Reset Defaults using setup mode on control panel.
Enter boot mode on the control panel to select the alternate firmware version.
First-time installation: Automatically be prompted for IP address setting.
First-time installation: Automatically run HD Server Admin’s install wizard.
Use HD Server Admin for monitoring, for setting up users and network
configuration, for performing backups and restores, and for other
administration and configuration tasks.
Serve network clients.
Normal Operating State
Check alerts on control panel.
Shut down server using control panel or HD Server Admin.
Restart server from control panel (or automatically after shutdown from
HD Server Admin).
If control panel displays FAIL, note the error code displayed with it, and then
switch off power and call for support.
Fault States
If the normal control panel display freezes or another critical error occurs or
FAULT appears, then an alert is sent and an error is logged. The server will
then auto-restart if so configured. If auto-restart is not configured or three
auto-restarts have occurred, then the server will halt until power is cycled.
Remove and insert hard drives for expansion or repair.
Shutdown State
(with Power On)
Restart server from control panel.
Switch power off.
Attach network cable.
Add internal tape drive module or external tape drive.
Power Off State
Replace server module and other failed components.
Remove and insert hard drives for expansion or repair.
(This can also be done during shutdown state.)
The initialization state is described starting at page 6-1, and the
normal operating state is described on page 6-4. The server should
be shut down before power is switched off; these procedures are
described on page 6-5. Restarting the server, so that it reenters the
initialization state, is described on page 6-6.
6-10 Shutting Down and Restarting
7
Adding Hard Disk Drives
You can upgrade the server’s capacity by adding hard disk drive
modules, for a total of six per HD Server. You can also replace
existing drives with higher-capacity drives. This chapter describes
how to install and incorporate an additional drive into your file
system, either as a spare or as part of the RAID volume. If you are
replacing a drive, either to repair or to upgrade the capacity of all
your drives, then see chapter 11, “Resolving Problems with Your
Server”, for drive removal. Then return to this chapter for the
procedure to install the replacement drive.
Hard Disk Drive Modules Available
HP Product Name
Product Number
HP 9.1 GB Hot Swap Ultra Fast&Wide SCSI-2 Disk Module D4289A*
HP 9.1 GB 10K rpm Hot Swap Ultra Wide Disk Module
D6019A*
HP 18.2 GB Hot Swap Ultra Disk Module
D5039A*
HP 4.2 GB Hot Swap Ultra Fast&Wide SCSI-2 Disk Module D3583C*
HP 4.2 GB 10K rpm Hot Swap Ultra SCSI Disk Module
D4903A*
* Letter suffix may increment
Notes
❏
When used in the HD Server, these modules cannot be hot
swapped while serving users. They only can be “warm
swapped”, following a shutdown, with the power on or off.
❏
The RAID volume capacity is limited by the size of the smallest
drive. For example, if the existing drives are HP D4289A
9.1-GB models, then adding an HP D5039A 18.2-GB model will
utilize only 9.1 GB of the available disk space. Adding an
HP D3583C 4.2-GB model will force all drives in the volume to
use only 4.2 GB.
Adding Hard Disk Drives
7-1
Install the Drive Module
Most of the documentation that accompanies your newly purchased
module is related to other products in which it may be installed. For
the HD Server, use the following installation instructions instead.
To use a replacement that is on hand, also use these instructions.
CAUTION!
Disk drives are more susceptible to shock, vibration, and
electrostatic discharge when they are not installed in the server.
❏
To avoid physical damage:
Hard disk drives are very susceptible to mechanical shock and
can be damaged by a drop as short as one-quarter of an inch.
Take care when unpacking and handling the disk drive. If the
drop would crack an egg, it will probably damage the drive.
❏
To avoid electrostatic damage:
Protect the hard disk drive from static electricity by leaving it
in its anti-static bag until you are ready to install it. Before
handling the hard disk drive module, touch a grounded
unpainted metal surface (such as the rear sheet-metal surface
on the HD Server) to discharge static electricity. When you
remove the drive module from the anti-static bag, handle it only
by the frame or tray.
Do not touch the electrical components. Place the module on the
anti-static bag whenever you set it down.
❏
To avoid damage to the SCSI connection:
Do not touch the SCSI edge connector pins; the oils on your skin
could weaken the contact.
Installation Steps
1. Notify users of the interruption in service while the server is
shut down, and recommend that they close all files. It may take
one or two hours to complete an expansion of the volume. If the
drive is not immediately added to the volume or if it is added as
a spare, the interruption instead may take several minutes
only.
7-2 Adding Hard Disk Drives
2. Shut down the server and leave the power on, using one of the
following methods. (If the server is not powered on, skip this step.)
•
Use the control panel’s view mode, as follows: Press ✔
twice. Use the ▲ or ▼ button to scroll to the Shutdown
Server parameter. Press ✔ and confirm with ✔ again.
•
Use HD Server Admin’s Configuration Æ
Shutdown/Restart page. Click Shutdown and Restart and
[Apply].
The server will halt and display on the control panel:
Power off or
✔ to restart
3. Unlock the drive keylock if necessary (see illustration below). The
unlocked position is marked beside the keylock—pointing toward
the right side of the server.
Drive
keylock
Removing the filler panel
4. Remove the filler panel from the drive slot by pulling it straight
out (see illustration above).
CAUTION!
❏
Keep the filler panel. To properly operate the server in the
future without a drive in the slot, the slot must again be covered
with the filler panel.
5. Unpack the new disk drive module if necessary. Remove the
plastic shipping plug from between the drive lever and the locking
tab by pulling it out.
Adding Hard Disk Drives
7-3
6. On the drive module, press the locking tab down while you pull
the drive lever out and fully up. The locking pin on the top of the
drive fully retracts to allow insertion into the slot.
Unlocking the
drive lever.
(If you have removed the drive module from another slot or
another server, rather than from the shipping box, the drive
lever may already be in this position.)
7. Holding the module only by its plastic front bezel and the metal
tray, slide the module slowly into the slot until it stops, at the end
of the drive lever. The module remains extended about 5 mm or
0.2 inches from the adjacent surfaces in this position. See the
illustration below.
With drive lever pulled
out, slide module into slot
until it stops.
7-4 Adding Hard Disk Drives
8. Press the drive lever down until it latches. The module fully
engages, while the locking tab and pin snap into place. Both the
front of the module and the drive lever are flush with the adjacent
surfaces in this position.
Pushing down the drive
lever to snap module
into place.
9. Lock the drive keylock if desired to prevent drive removal. The
locked position is marked beside the keylock—pointing toward
the top of the server.
Adding Hard Disk Drives
7-5
Startup and Configuration
1. The startup procedure depends on whether the server is
powered off, or is powered on but idling in the shutdown state.
•
If the server is being installed and started for the first time,
go now to the installation procedure on the Quick Setup
sheet, or in this manual go to “Connecting and Starting Up”
on page 2-8 and continue with the procedures in chapter 2.
Because your server was initialized with the drives
installed at the factory, you must configure the new drives.
You will find the procedure in chapter 4 in the section “Set
Up Disks” on page 4-7.
•
If the power is off and the server has already been installed,
restart the server by switching the power on. Allow the
server to fully initialize, and skip to step 2.
•
If the power is on and the control panel displays the
following:
Power off or
✔ to restart
Then start up the server by pressing the ✔ button on the
control panel. Allow the server to fully initialize. The
volume in its previous state is now available to clients
again.
2. From the normal operating state, use a browser at a network
workstation to start up HD Server Admin. See “Using a Web
Browser on the Network” on page 4-1 and “Setup with HD Server
Admin” on page 4-3.
3. Select the Configuration tab and select the Disk Setup button.
Click on a disk drive in the diagram to get status information.
Your new disk drives will appear in their slots as unused and
unconnected to the volume. They will serve clients after you
perform one of the procedures in the sections on page 7-7 to give
each drive a role as part of the RAID volume or as a hot spare.
4. After giving the drive a role in the volume using either of the
procedures on page 7-7, notify the clients that the volume is
available in its expanded or more fully redundant status.
7-6 Adding Hard Disk Drives
Add Disk Drives
to the Volume
Note
On the Disk Setup page, select the volume or an unused disk drive
and click the [Expand Volume] button. If multiple drives are
available, select all to be added. Click [Next>]. Confirm the
selections are correct and click [Finish].
❏
Any previous contents of the added drives will be lost when they
are reformatted.
The data in the volume will be redistributed over the increased
number of drives. This may take one or two hours to complete. The
volume will be on line—accessible to the administrator and
clients—during this time. However, file access may be slower.
On the diagram, the added drives will be connected to the volume
with solid lines.
Add a Disk Drive
as the Hot Spare
Only one drive can be configured as a hot spare.
On the Disk Setup page, select the unused disk drive. Click the
[Add Spare] button to make it the spare drive. Click [Next>]. Confirm
the selection is correct and click [Finish].
On the diagram, the hot spare will be connected to the volume with
a dotted line.
Once you have added the hot spare as described in this section,
there are two ways that it may in the future be used in the volume:
•
If a drive that is part of the volume should fail, the spare disk
drive automatically will be activated and will replace the failed
disk drive. This takes place without degrading service to clients.
On the diagram, the status of the drive will be shown as failed.
Replace it at a convenient time using this same procedure, “Add
a Disk Drive as the Hot Spare”.
•
You may change the installed disk drive from its role as a spare
to become part of the volume, using the procedure “Add the
Spare to the Volume” on page 4-9.
In both cases, you will no longer have the extra redundancy of a
spare in case of a drive failure. Use the procedures in this chapter to
add another spare.
Adding Hard Disk Drives
7-7
7-8 Adding Hard Disk Drives
8
Adding a Tape Drive
HP J3291A SureStore HD Server 4000 includes a DAT40i DDS-4
internal tape drive. To use the internal tape drive, proceed directly
to chapter 9, “Backing Up and Restoring Files”. You may also
attach one external tape drive; see “External tape drives” below.
HP J3290A or HP J3292A SureStore HD Server 4000 can be
upgraded with internal and/or external backup products as follows:
•
Tape drives dedicated to the HD Server, using the backup and
restore features included with the HD Server:
Internal tape drives to install into the server:
HP Product Name
Product Number
HP SureStore DAT24i DDS-3 drive
C1555D*
(and 68-pin female to 50-pin female SCSI adapter) (and 5064-4688)
HP SureStore DAT40i DDS-4 drive
C5686A*
* Letter suffix may increment
External tape drives to attach to the server:
HP Product Name
Product Number
HP SureStore DAT24e DDS-3 drive
C1556D*
HP SureStore DAT40e DDS-4 drive
C5687A*
HP SureStore DLT40e
C1579A*
HP SureStore DLT70e
C5658A*
HP SureStore DLT80e
C5726A*
* Letter suffix may increment
•
Network Backup: Back up and restore volumes and files in the
HP SureStore HD Server 4000, as you would any other network
file server that does not use an agent. The remainder of the
chapter is inapplicable.
Adding a Tape Drive 8-1
Installing an Internal Tape Drive
You can install a tape drive listed in the “Internal tape drives” table
on page 8-1.
CAUTION!
Steps
To avoid damage:
❏
Verify that the server’s power cords are disconnected before you
do step 10 below.
❏
Protect the tape drive from static electricity. Before handling
the tape drive, touch any unpainted metal surface (such as the
grounded rear sheet-metal surface on the HD Server) to
discharge static electricity. Before installing the tape drive
module, touch an unpainted metal surface on the drive.
1. Unpack the tape drive product. Verify that you have the
following components. Other materials are not applicable to the
HD Server.
•
•
•
•
•
•
•
•
•
Tape drive
Tray for L Series
Four Phillips screws (in bag)
Optional: Power extension cable (see step 17)
Data cartridge: DDS-3 for DAT24i, DDS-4 for DAT40i
DDS cleaning cartridge
Customer Care and warranty
Installation Guide. Useful instructions include:
• Checking the drive’s SCSI ID
• Attaching the L-series mounting tray
• Attaching the SCSI cable and power cable extension
• Loading and unloading a cartridge
Other instructions are not applicable to the HD Server.
Electronic User’s Guide on HP SureStore Tape CD-ROM.
Useful instructions include:
• Items listed above for the printed Installation Guide
• Cleaning with the DDS cleaning cartridge
Other instructions are not applicable to the HD Server.
2. Assemble the following tools:
•
•
•
•
Note:
SCSI ID 3
Torx #15 driver for enclosure filler panel
Flat-blade screwdriver for opening enclosure side door
Phillips screwdriver for attaching drive mounting tray
HD Server’s enclosure key for opening the keylock
3. On the rear of the tape drive, ensure that its SCSI ID is set to 3.
Refer to the electronic User’s Guide on the HP SureStore Tape
CD-ROM for instructions.
8-2 Adding a Tape Drive
4. Attach the tape drive into the L-series mounting tray: Use the four
Phillips screws provided in the screw kit. Use the topmost
mounting holes in the tray. The tray extends from the back of the
tape drive. See the illustration.
Tape drive
Tray
Secure screws in upper
mounting holes.
5. If the server is not powered on, skip to step 9.
6. Notify users of the interruption in service while the server is shut
down. Recommend that users close all files.
7. Shut down the server, using one of the following methods.
•
Use the control panel’s view mode, as follows: Press ✔twice.
Use the ▲ or ▼ button to scroll to the Shutdown Server
parameter. Press ✔ and confirm with ✔ again.
•
Use HD Server Admin’s Configuration Æ
Shutdown/Restart page. Click Shutdown and Restart and
[Apply].
8. When you see the following display on the control panel, use the
power switch to switch the server’s power off.
Power off or
✔ to restart
9. Disconnect both power cords from the rear of the server.
WARNING!
❏
Never open the side door of the enclosure when power cords are
attached. You risk electrical shock even when the power switch
is off.
10. Use the server’s key to unlock the enclosure keylock if necessary.
(See illustration on page 2-7.)
Adding a Tape Drive 8-3
11. Remove the front bezel from the server: Grasp the indentations
at the sides near the top of the bezel. Pull the top forward,
swinging it down to clear the retaining clips at the bottom of the
enclosure. Lift the bezel away from the enclosure and set aside.
Removing the
front bezel.
12. Open the side door: Loosen the door mounting screws using a flatblade screwdriver. The screws remain attached to the door. Swing
the door open, away from the front of the server. (See the
illustration below.) For the most working space, you may lift the
door up and off the enclosure at the rear, and set it aside.
Opening the
side door,
once the front
bezel has
been
removed.
8-4 Adding a Tape Drive
13. Remove the filler panel covering the tape drive slot at the front of
the server (illustrated below), using a Torx #15 driver to remove
the two screws. Reserve the screws for attaching the tape drive.
Remove
screws
here.
CAUTION!
❏
Keep the filler panel. To properly operate the server in the
future without a tape drive in the slot, the slot must again be
covered with the filler panel.
14. Insert the tape drive module (consisting of the tape drive in its
tray) into the uncovered tape drive slot at the front of the server.
The tray must fit between two sheet metal guides at both sides
of the enclosure. If the tray does not slide easily, it may not be
inside the guides. When the tray is fully inserted, its front holes
align with the holes in the metal front of the enclosure.
Slide tray
between
sheet metal
guides.
Adding a Tape Drive 8-5
15. Use the Torx #15 screws that you removed with the filler panel in
step 13 above, to secure the tape drive module to the enclosure.
16. Inside the enclosure at the rear of the tape drive, attach the SCSI
cable connector labeled “Tape” to the SCSI connector or adapter
at the back of the drive. (“Tape” faces upward.) Push on the white
tab to slowly and firmly push the connector. (See illustration
below.) When fully secured, the two levers at the sides of the
connector will pop outward.
Attach SCSI
cable
connector:
Do not push on
side levers.
Push on
white tab.
If installing an HP DAT24i drive, a 68-pin female to 50-pin
female SCSI adapter is required. You can order HP part
number 5064-4688.
CAUTION!
❏
8-6 Adding a Tape Drive
Do not push on the levers to secure the SCSI connector. Push on
the back of the connector on the SCSI cable instead. Care and
firmness are required due to the large number of small pins.
17. Inside the enclosure, find the unattached connector on the power
cable (not the connector at the end of the cable that is used for the
server module above the tape drive). Attach it to the power
connector to the right of the SCSI connector.
If installing an HP DAT24i tape drive, the power extension
cable found in the tape drive packaging may help you fit the
power cable. See the illustration below.
Server
power
cable
Tape drive
power
connector
or
extender
18. Reinstall the side door by reversing the actions you performed in
step 12 above.
19. Reinstall the front bezel by reversing the actions you performed
in step 11 above.
20. Lock the enclosure keylock if desired to prevent removing
components inside the enclosure.
21. If the server has not yet been installed, go now to the installation
procedure on the Quick Setup guide, or in this manual go to
“Connecting and Starting Up” on page 2-8 and continue with
chapter 2.
22. On the rear of the server, reattach the power cables.
23. On the front of the server, switch on power and verify normal
operation (page 6-4). Notify users that file service is resumed.
24. Refer to chapter 9 for configuration of backup functions.
Note
❏
Tape drives must be cleaned regularly for reliable service.
Follow cleaning instructions in the electronic User’s Guide on
the HP SureStore Tape CD-ROM.
Adding a Tape Drive 8-7
Attaching an External Tape Drive
You can install an tape drive listed in the “External tape drives”
table on page 8-1.
1. Unpack the tape drive product. Verify that you have the
following components. Other materials are not applicable to the
HD Server.
•
•
•
•
•
•
•
•
Tape drive unit
SCSI terminator attached to back of unit, or separately
available.
SCSI cable
Power cord
Data cartridge: DDS-3 for DAT24i, DDS-4 for DAT40i, or
DLT tape IV for DLT products
Cleaning cartridge
Customer care and Warranty
Electronic User’s Guide on HP SureStore Tape CD-ROM.
Useful instructions include:
• Ordering Information
• Loading and unloading a cartridge
• Cleaning with the cleaning cartridge
Other instructions are not applicable to the HD Server.
2. If the server is not powered on, skip to step 6.
3. Notify users of the interruption in service while the server is shut
down. Recommend that users close all files.
4. Shut down the server, using one of the following methods.
•
Use the control panel’s view mode, as follows: Press ✔
twice. Use the ▲ or ▼ button to scroll to the Shutdown
Server parameter. Press ✔ and confirm with ✔ again.
•
Use HD Server Admin’s Configuration Æ
Shutdown/Restart page. Click Shutdown and Restart and
[Apply].
5. When you see the following display on the control panel, use the
power switch to switch the server’s power off.
Power off or
✔ to restart
6. Remove the SCSI terminator from the SCSI connector on the rear
of the server, if it remains installed. Reserve the terminator.
Note:
SCSI ID 5
7. On the tape drive unit, set its SCSI ID to 5. Refer to the electronic
User’s Guide on the HP SureStore Tape CD-ROM for instructions.
8-8 Adding a Tape Drive
8. Attach one end of the SCSI cable accompanying your tape drive
to the rear of the tape drive unit.
9. Attach the other end of the SCSI cable to the SCSI connector on
the rear of the server. If it does not have the correct connector,
refer to the “Ordering Information” in the electronic User’s Guide
on the HP SureStore Tape CD-ROM for the correct cable.
10. Ensure that a SCSI terminator is attached to the tape drive unit
(or the end of the SCSI bus). The terminator you remove from the
HD Server’s SCSI connector (HP part no. 5063-5324) may be
moved to the tape drive. Otherwise, you may use the SCSI
terminator attached to the rear of the tape unit (shown below).
SCSI connector with
terminator installed.
11. If the server has not yet been installed, go now to the installation
procedure on the Quick Setup guide, or in this manual go to
“Connecting and Starting Up” on page 2-8 and continue with
chapter 2.
12. Attach the power cord to the tape drive unit and to a power source.
Power up the unit (before switching on the server’s power).
13. On the front of the server, switch on power and verify normal
operation (page 6-4). Notify users that file service is resumed.
14. Refer to chapter 9 for configuration of backup functions.
Note
❏
Tape drives must be cleaned regularly for reliable service.
Follow cleaning instructions in the electronic User’s Guide on
the HP SureStore Tape CD-ROM.
Adding a Tape Drive 8-9
Using Network Backup with the HD Server
HP SureStore HD Server 4000 supports share access for network
backup applications. It does not run an agent for backup
applications as some PC-based servers can run.
8-10 Adding a Tape Drive
9
Backing Up and Restoring Files
This chapter describes how to use an installed tape drive to back
up files stored on the server and to restore files to the server.
It includes:
•
•
•
•
•
•
Using an internal or external HP DAT or DLT tape drive
Using tapes
Scheduling backups
Making a disaster recovery tape backup
Restoring specific file requests
Restoring the entire volume from backup
Share access to the HD Server allows it to be backed up using a
network backup process. A network drive can be mapped to any
share on the HD Server (including the entire volume, if available as
a share) for backup purposes.
Using an Installed or Attached Tape Drive
Internal and
External Tape
Drives
The HP SureStore HD Server 4000 provides a backup and restore
facility for tape drives installed in the server (internal drive) and/or
attached to its SCSI connector (external drives). See chapter 8 for
the drives available and for installation instructions. One model of
HD Server, product number HP 3291A, has an HP DAT 40i internal
DDS-4 tape drive already installed.
Backing Up and Restoring Files
9-1
Capacity
Each DAT or DLT tape drive has a nominal capacity that assumes
an estimate of a 2-to-1 compression ratio.
For example, the HP DAT40i has a native capacity of 20 GB.
If the compression of the files you back up on it is actually 2:1,
then 40 GB will fit. Actual compression will vary.
Since each backup on the HD server can use only one tape, you may
not be able to back up the entire file system at a single time. (You
can schedule up to eight different backups, each comprising a
portion of the file system.)
For example, if your server uses six 9-GB disk drives, with the
sixth drive as a spare, the storage capacity of your RAID volume
is approximately 4 times 9 GB, or 36 GB (since RAID 5 uses the
equivalent of one drive for redundancy). A file system that fills
all capacity on the server may therefore fit on a single 40-GB
tape if compression is used and reaches the 2:1 ratio.
If you convert the spare to a sixth drive and fill it, then you
must ensure that you have the tape capacity of 5 (6 drives
minus 1 for RAID) times 9 GB, or 45 GB with enough
compression, before you include the entire file system on one
tape.
Reliability
Frequent causes of restore failures are blank and damaged tapes.
Another is that the desired file cannot be found on the tape. Some
preventions are the following:
•
Correct handling of the tape on insertion and ejection.
Never use force in inserting cartridges. Place it squarely in the
slot and push it gently in the middle until the mechanism pulls
in the cartridge.
•
Correct storage of the tape.
Heat, condensation, dust, and magnetic fields damage data
cartridges. Put cartridges in their protective cases when
removed from drive. Store away from heat, dust, and magnetic
sources. Do not pile a tape label upon another label.
•
Useful life of the tape.
Consult the documentation for the tape to understand the tape’s
useful life. Count usages by repositions of the drive mechanism
on the tape. Consider the humidity as well as the temperature
of your storage environment.
9-2 Backing Up and Restoring Files
Maintaining Tape
Drives
•
Cleaning of tape heads.
See “Maintaining Tape Drives” on page 9-3.
•
Labeling and rotation of the tapes.
Use a tape handling routine that is easy to follow. Use a tape
labeling routine that assures you can find the correct tape for a
particular day and for the files needed. Use a tape rotation
strategy that provides for several generations of files and server
configuration backups, and for periodic off-site storage.
Tape drives must be cleaned regularly with a cleaning cartridge to
maintain the integrity of your backup data. If you installed the
HP SureStore tape drive, clean them as advised in the “Cleaning”
section in the electronic User’s Guide on the HP SureStore Tape
CD-ROM that accompanies your HP tape drive. If your
HP SureStore DAT drive was preinstalled, use the instructions in
this section.
Recommended Cleaning Frequency
Number of DDS Cartridges Used Each Day
1
2
3
4+
Every 8 weeks Every 4 weeks Every 3 weeks Weekly
CAUTION!
❏
You should also clean the tape heads if the media caution signal
(flashing amber Clean light) is displayed on the tape drive.
Cleaning Cartridges
CAUTION!
❏
Use only an HP cleaning cartridge to clean the tape heads.
Do not use swabs or other means of cleaning the heads.
The cleaning cartridge uses a special tape to clean the tape heads.
A cleaning cartridge can only be used 50 times or as instructed on
the cartridge packaging. When the cartridge runs out of tape,
discard it and use a new one.
Cleaning Procedure
1. Insert a cleaning cartridge into the tape drive. The drive
automatically loads the cartridge and cleans the heads.
The cartridge ejects at the end of the cleaning cycle,
approximately 30 to 60 seconds. If the cartridge ejects in less
than 20 seconds, it has probably expired. In this case discard it
and repeat this step with a new cartridge.
2. Remove the cleaning cartridge from the tape drive and mark it
with the number of times it has now been used.
Backing Up and Restoring Files
9-3
Discard it after you have used it 50 times, or as instructed on
the packaging.
Specifying and Scheduling a Backup
Use a web browser at a network workstation to start HD Server
Admin. See page 4-1 to page 4-4.
Click the Backup/Restore tab. To access the appropriate backup
page, select a button from the row across the top as follows. (The
Backup button is initially selected.)
Specify What to
Back Up
•
To specify a backup to be done once and immediately, click the
Backup button to access the Backup/Restore Æ Backup page.
•
To specify a backup to be scheduled for a future time, whether
once or every week, click the Schedule button, to access the
Backup/Restore Æ Schedule page. Select a schedule entry and
click the [Edit] button to access the Schedule Entry page.
You can specify the entire volume or a portion of the file structure
for a backup tape. Since each backup uses exactly one tape, how
much of the file system can be included depends on the capacity of
the tape and the file space used by the files. (See “Capacity” on
page 9-2.) You may need to break up the file system into multiple
backup specifications. For each one:
1. On the file system display, you will see the c volume, which
contains all directories for your shares and a directory for the
system files. Select c to open it to browse those directories. Use
the Up button to navigate “up” the file hierarchy; select a
directory to browse “down”.
(Above the c volume is shown the server name. Since c is the
only volume, specifying the server is the same as specifying c.)
2. Specify one or more directories for backup by filling the
checkboxes.
•
Specifying a directory specifies all files and directories
within it.
•
You may specify a combination of individual files and
directories, contained within the current directory.
•
Files are stored relative to their parent directory. The path
of the parent of the selected files or directories is not stored.
9-4 Backing Up and Restoring Files
Note:
One Tape Only
❏
You cannot change tapes during a backup of this server, so you
must specify a set of files that will fit on one tape. Your file
system may be too large to fit on a single tape. See “Capacity”
on page 9-2 for further information. Use backup schedules to
back up different file sets at different times.
See also “Making a Disaster Recovery Backup Tape” on
page 9-7 for an additional backup recommendation, which may
or may not fit on the same tape.
Specify Options
On the Backup page or Schedule Entry page (see page 9-4), click
the [Edit Options] button to access the Backup Options page.
Drive Select
The HD Server 4000 may have up to two tape drives attached. One
can be internally installed and one can be externally attached to the
SCSI connector at the rear of the server. The default selection is
“Drive 1”.
For the option Drive Select, select Drive 1 or Drive 2. Drive 1 selects
the tape drive with SCSI ID 3 (the internal drive as recommended
for installation), and Drive 2 selects the tape drive with SCSI ID 5
(the external drive as recommended for installation).
See chapter 8 for installing internal and external tape drives.
Tape Catalog
Check this box to make a listing of the files as they are backed up on
the tape. Specify a disk file to store this listing. It can help in
documenting your backup tapes. (You may also create a tape
catalog by reading the tape afterward, by using “Tape Catalog”
under the Utilities button.)
It is recommended that you create a structure and naming
convention for catalog files, especially for off-site storage.
Backing Up and Restoring Files
9-5
Compatibility Mode
If you will need to restore this server’s tapes to servers other than
an HP SureStore HD Server 4000, and the utilities can restore the
“ustar” or “pax” format, then select Compatibility Mode.
Tapes made either in compatibility mode or in the default with the
mode disabled, can be restored in an HP SureStore HD Server 4000.
Tapes written with the mode disabled preserve ownership and
Windows FAT attributes. Tapes written in compatibility mode
preserve ownership but not Windows FAT attributes.
Note:
❏
The archive bit is not changed for files backed up on a tape
attached to this server.
Enable Compression
For Compression, normally use the default compression, which is
assumed to be in effect for the nominal capacity of tape drives (such
as 40 GB for HP DAT40). Disable compression only if you will need
to restore this server’s tapes on a different drive that is not
compatible with the hardware compression used on the HP DAT
and DLT tape drives.
Reset Log
Resetting the log using Reset Log keeps the backup/restore log
from getting too large, by reinitializing it when the new backup is
performed.
Backup Now
To make an immediate one-time backup, use the Backup/Restore
Æ Backup page. Specify the files to back up (described above on
page 9-4), and specify any option changes (described above on
page 9-5).
Insert a properly labeled, write-enabled tape in the selected tape
drive.
Click the [Start Backup] button. This uses the selections made on
this page.
Note
❏
The tape will rewind before and after recording. It will be
unloaded if Unload/Eject Tape on Completion is specified on
the Backup Options page. Unloading prevents the next backup
from recording over this one. (Note that on HP DLT drives, the
tape will not be ejected when unloaded, merely made
inaccessible for further recording until manually reloaded.)
9-6 Backing Up and Restoring Files
Schedule
Backups
You can schedule up to eight different backups, each comprising a
portion of the file system or the entire file system. Use the
Backup/Restore Æ Schedule page.
Each entry in the backup schedule consists of the file set to back up,
the backup options, and the day and time to perform the backup.
Select a schedule entry to add or edit, and click the [Edit] button.
In the schedule, specify the day of the week and the time for the
backup. If the Once Only checkbox is unfilled, the backup will be
run every week on the day and time specified.
Use the file system display to specify files to back up, as described
in “Specify What to Back Up” on page 9-4. Specify any option
changes, as described in “Specify Options” on page 9-5.
Click the [OK] button to schedule the entry as specified on this page.
Note
Making a Disaster
Recovery Backup
Tape
❏
Ensure that a properly labeled, write-enabled tape will be
inserted in the selected drive at the scheduled time. Ensure
that the tape is unloaded after recording by manually unloading
it or by specifying Unload/Eject Tape on Completion on the
Backup Options page; otherwise, the next backup will be
recorded over the earlier one. (Note that on HP DLT drives, the
tape will not be ejected when unloaded, merely made
inaccessible for further recording until manually reloaded.)
HP recommends that you plan for the recovery of both the file
system and the configuration on the server. The loss of the RAID
volume will result in the loss of configuration information stored on
the volume in addition to the file data. This configuration
information includes shares, users, groups, passwords, and backup
schedules. These files are stored on the volume in the c/system/
config/ directory. You can back up these files up in the same way
you back up your data files. (You can include them on the same
backups with data files, as long as earlier versions of these data
files will not end up on other backup tapes needed for full restoral.)
To back up the above files, you should make a disaster recovery
tape or tapes that include the c/system/config/ directory, as
well as the parent directory structure of the data file sets that are
essential to your operations. To include the backup and event logs,
back up the c/system/ directory instead of c/system/config/.
Backing Up and Restoring Files
9-7
Saving Network Configuration
Before you make that backup, however, you should store the
current server and network configuration information into the
c/system/config/ directory, so that it too will be included in the
backup. The server and network configuration information is stored
in Flash memory on the server module. To copy it to the volume, use
the Configuration Æ Save/Restore Configuration Æ Save
Configuration page. Then make the disaster recovery tape(s).
Repeat those two steps every time you change any configuration
using the control panel, the installation wizard, or HD Server
Admin.
Summary
Every time you install a server or change its configuration:
1. Save the server/network configuration using Configuration Æ
Save/Restore Configuration Æ Save Configuration page.
2. Make a disaster recovery backup that includes:
•
c/system/config/ directory
(or c/system/ to include logs)
•
Parent directory structure of the directories and files
essential to your operations
3. Record it as a configuration restore tape(s) and label the date.
Recovering from Disaster
To use your disaster recovery tape(s) to restore the hardware and
file system from major loss—that includes failure of multiple disk
drives and possibly other components of the server—see chapter 11,
“Resolving Problems with Your Server”.
9-8 Backing Up and Restoring Files
Restoring Files
Use a browser at a network workstation to start up HD Server
Admin. (See page 4-1 to page 4-4.) Click the Backup/Restore tab.
Click the Restore button to access the Restore page. To access the
appropriate backup page, select a button from the row across the
top as follows. (The Backup button is initially selected.)
Specify What to
Restore
To restore all the files on the backup tape, select Full Restore.
Or you can specify specific directories or files to be restored from the
tape. Click Selective Restore and click the [Edit File List] button to
reach the Restore File Select page. Specifying a directory includes
all the files within it. Specify multiple files and directories only if
you want all to be restored to the same destination directory.
If you do not know the exact path and file or directory name on
the tape to specify on this page, use a tape catalog listing to find
it. To make a tape catalog, use the Backup/Restore Æ Utilities
page (click the Utilities button under the Backup/Restore tab).
Create a tape catalog by specifying a file name for storing it on
the disk and clicking the [Create] button. (You can use [Browse]
to find a path.) In the catalog file, find the file/directory to
restore. Copy its full path specification (using the “copy and
paste” facility). Then return to the Restore File Select page,
and paste the specification into the Selected File area.
Enter the path specification of all directories and files to restore
to that destination. Click [OK] to return to the Restore page.
Specify
Destination
Note
Specify the destination path on the server’s volume, for all the files
from full or selective restore set. This is the new parent directory for
the file set. Use [Browse] to find a path. You have two choices:
•
Specify the path that was used as the parent directory for the
backup, to restore the files to the same location from which they
were backed up. The files will be in the same location for
further use. However, the files will overwrite any of the same
names (possibly modified later), except for those locked.
•
Specify a path different from the one used as the parent
directory for the backup—possibly an empty directory—so that
the restore builds a directory structure beneath the destination
that is the same as the one backed up. This avoids overwriting
files on the disk. Returning the files to the desired location must
then be done.
❏
Restoring /system/ on the root will overwrite existing
configuration information.
Backing Up and Restoring Files
9-9
Specify Options
On the Restore page, click the [Edit Options] button to access the
Restore Options page.
Drive Select
The default selection is “Drive 1”.
For the option Drive Select, select Drive 1 or Drive 2. Drive 1 selects
the tape drive with SCSI ID 3 (the internal drive as recommended
for installation), and Drive 2 selects the tape drive with SCSI ID 5
(the external drive as recommended for installation). See chapter 8
for installing internal and external tape drives.
Reset Log
Resetting the log keeps the backup/restore log from getting too
large, by reinitializing it before the restore is performed.
Start Restore
Insert the tape containing the data to be restored into the tape drive
selected.
Click the [Start Restore] button, to use the selections on this page.
Recovering the
File System
In case of disaster befalling your file system, such as accidental
deletion of the entire volume, or simultaneous failure of two or more
disk drives, and possibly loss of multiple hardware components, you
may need to do more than restore all of the files from tape to the
server as described above.
The entire disaster recovery process is described in chapter 11,
“Resolving Problems with Your Server”. To prepare for disaster
now, note some of the additional requirements in particular cases:
•
Recreating the volume.
•
Restoring the directories that are parents of the shares and the
backup file sets.
•
Restoring the server, shares, users, groups, passwords, and
backup schedules that are stored in files on the volume.
•
Restoring the server and network configuration to the volume,
and then using the Configuration Æ Save/Restore
Configuration Æ Restore Configuration page to restore it to
Flash memory on the server.
To prepare for such disaster recovery, perform the procedure in
“Making a Disaster Recovery Backup Tape” on page 9-7.
9-10 Backing Up and Restoring Files
Tape Utilities
Use a browser at a network workstation to start HD Server Admin.
See page 4-1 to page 4-4. Click the Backup/Restore tab. Click the
Utilities button under the tabs to access the Tape Utilities page.
(The Backup button is initially selected.)
Select Tape Drive
Erase Tape
Under Options select the tape drive for operations on this Tape
Utilities page. Drive 1 selects the tape drive with SCSI ID 3 (the
default drive selection, usually the internal drive), and Drive 2
selects the tape drive with SCSI ID 5 (usually the external drive).
See chapter 8 for installing internal and external tape drives.
Quick Erase is used before recording new data at the front of the
installed tape, but does not fully destroy the existing data.
Full Erase destroys all data, and may take two or more hours.
Create Tape
Catalog
You can use Create Tape Catalog to read the installed backup tape
to make a listing of its directories and files in a text file on the
volume. Specify a disk file, and click the [Create] button. The catalog
is used to verify file locations and to cut and paste paths for
restoring. It effectively quick erases the tape as well.
Test Tape
Test Tape stores a small amount of data on the installed tape, reads
the data and compares it, and displays results in a pop-up window.
Unload/Eject
Tape
Using Unload/Eject Tape, the tape is rewound if necessary and
unloaded. Unloading prevents the next backup from recording over
this one. (Note that on HP DLT drives, the tape will not be ejected
when unloaded, merely made inaccessible for further recording
until manually reloaded.)
Backup/Restore Log
Use a browser at a network workstation to start HD Server Admin.
(See page 4-1 to page 4-4.) Click the Backup/Restore tab. Click the
Log button under the tabs to access the Backup/Restore Log
page. This page displays the contents of the log stored in the
c/system/logs/ directory on the volume. It accumulates a list of
backup and restore events.
To erase all events in the log file and restart accumulating events:
•
•
Use the [Clear Log] button on this page, or
Mark the Reset Log checkbox on Options pages (from Backup,
Restore, and Schedule Entry pages (see page 9-6 and
page 9-10)).
Backing Up and Restoring Files
9-11
9-12 Backing Up and Restoring Files
10
Updating the Firmware
When firmware upgrades are available, the image stored in Flash
memory on the server can be easily updated over the network. In
addition to the image currently being used, an alternate image of
the firmware is also available on the server, in case an update fails
in process.
Checking Current Image
You can view the current version of the product code on the control
panel of the HD Server. While the server is operating, enter view
mode by pressing the ✔ button on the control panel. Then press ▼
(down button) several times to cycle through the parameters until
Firmware Ver. is displayed. When finished viewing, press the ✘
button and confirm with the ✔ button to exit.
You can also view your current version of the firmware using
HD Server Admin on a workstation on the network (see page 4-3)—
on the Identity and Status web pages.
Both the current image and alternate image on the server are also
shown on the Configuration Æ Firmware Update page. (Select the
Configuration tab and click the Firmware Update button under it.)
Checking for an Update
Contact your HP-authorized dealer for the most recent release of
firmware.
You can check (and download from) the HP web site for support.
You can access that site using a link on the Support page in
HD Server Admin (see page 4-3). The URL is:
http://www.hp.com/support/hdserver
Or, you can contact your nearest HP Customer Care Center
(see page A-1).
Updating the Firmware
10-1
Downloading an Update
When an updated version of the HP SureStore HD Server 4000
firmware is available on the HP web site, copy the image file to a
directory on the HD Server.
Updating the Server
You must update the image on the server’s Flash memory from the
file you downloaded to the directory on the server. Use a web
browser at a computer on the network to start HD Server Admin.
(See page 4-1 to page 4-4.) Click the Configuration tab. Click the
Firmware Update button below the tab.
The Firmware Update page displays the Current Firmware Version
and the Alternate Firmware Version images stored in the server’s
Flash memory. The server is preconfigured with two copies of the
same version.
Note
❏
If you possibly have switched to the backup “alternate” version
of firmware, verify that the version you have downloaded (per
“Downloading an Update” above) is newer than either version.
❏
The version that this procedure installs will replace the
Alternate Firmware Version. Verify that it is the one to discard.
❏
Normally, switch images only if an update fails or if the server
does not boot properly after an upgrade.
If the alternate version is the same version number as your
update and you need to switch to it, see “Switching to the
Backup Image” on page 10-3.
To update from the disk file to the server’s Flash memory, enter the
disk image filename on the Firmware Update page. You can use the
[Browse] button to find it.
Click the [Update] button. This will replace the alternate firmware
version with the selected new version, and then will set the new
version to be used at the next restart of the server.
You must shutdown and restart the server to use the new image
you selected. The new one will then become the current version and
the previously current one will be the alternate, as a backup.
10-2 Updating the Firmware
Switching to the Backup Image
The server’s Flash memory stores two images of firmware. And once
it has been updated with a new firmware image (as described in
“Updating the Server” above), the versions may be different. In case
of failure during an update, you can back up to an older version. It
is also possible to toggle between the two images thereafter.
This procedure simply makes the current firmware version the
alternate one, and makes the alternate one the current one, with
which the server then restarts.
1. Shut down the server. It is easiest to use the control panel as
follows: Press ✔ twice. Use the ▲ or ▼ button to scroll to the
Shutdown Server parameter. Press ✔ and confirm with ✔ again.
The server will halt and display on the control panel:
Power off or
✔ to restart
2. Press (and release) the ✔ button to restart. Then immediately
press the ▲ button and hold until the control panel displays
Entering Boot Mode. When you release the ▲ button, the following
will be displayed. Note the scroll symbol in the first line of the
display.
Boot selection
=x.n.n
3. Press ✔ to select this parameter. The character following the =
sign on the second line is blinking, showing it as the current
selection, and the scroll symbol is in the second line of the
display. The = sign will appear in front of the current setting as
you scroll among the choices. When the alternative image is
displayed (without the = sign), press the ✔ button to select it. The
scroll symbol returns to the first line of the display.
4. Press ✘ to reach the Exit parameter:
Exit Boot Mode?
✔ = Yes, ✘ = No
5. Press ✔ and confirm with ✔ again, to load the selected version as
the server’s running firmware image. The server restarts.
Note
❏
This operation has an effect on subsequent update operations:
A firmware update (described in “Updating the Server” on
page 10-2) will replace the new alternate image.
Updating the Firmware
10-3
After updating and then reverting to the alternative image, you
may see on the Firmware Update page the following example:
Current Firmware Version: A.00.00
Alternate Firmware Version: A.01.01
After updating to A.02.01, for example, and restarting, you
would see on the Software Update page the following:
Current Firmware Version: A.02.01
Alternate Firmware Version: A.00.00
Your new update would therefore replace the previous (backup)
version A.01.01, because you had switched to the backup image.
10-4 Updating the Firmware
11
Resolving Problems with Your Server
Check Indicators
Normal
Indications
Front View of HD Server
Main power light
Power switch
Power display
Enclosure
keylock
Server module
Internal tape
drive
Tape activity light
Attention/clean light
Control panel
Control panel
display
Link/activity light
Drive activity light
Drive keylock
Drive power light
Resolving Problems with Your Server
11-1
Light (LED)
Condition
Main power
On
Power display
HP
Drive power
Flash red, then green at startup; then solid green.
Drive activity
Green at startup; blinking for data read or write.
Link/activity
Green when network link is established.
Blinking for each packet transmitted or received.
Tape activity
Green, then flashing green at startup.
Solid green for cartridge loaded.
Flashing green for load, unload, read, or write.
Attention/clean Amber, then Off.
The control panel display alternates among the following:
Control Panel Display Notes
HPHDSERV345ABC
Tue Jun 1 14:59
Server Name setting.
Date and Time setting.
HPHDSERV345ABC
no alerts
If you see Check alerts instead, go to “Alerts on
Control Panel” on page 11-7.
HPHDSERV345ABC
192.168.001.001
Not shown if a control panel password is set.
IP address 000.000.000.000 is not normal
(page 11-8).
The server is accessible over the network to client users using
standard network file system protocols. The server can be
administered using the embedded HD Server Admin (with a web
browser). For network setup and administration refer to chapter 4.
For client access see chapter 5, “Setting Up Client Access”.
If your server does not operate as described above, see the next
“Abnormal Indications” section or “Problem Lookup” on page 11-7.
11-2 Resolving Problems with Your Server
Abnormal
Indications
Server Power Light Error Displays
Main Power
Problems
Power Display
Off
Off
No power to server: Problem with both power sources, both
power cords, both power supplies, both power supply fans, or
the main fan. Check cords and sources. For supplies and
fans, call HP support per appendix A, “Getting Support”.
On
HP
None (normal)
PF
Power fault:
If left dot is flashing, top power supply is faulty.
If right dot is flashing, bottom power supply is faulty.
Call HP support per appendix A, “Getting Support”.
On
LF
Line fault:
If left dot is flashing, check top power cord and source.
If right dot is flashing, check bottom power cord and
source.
On
FF
Fan fault: Immediately shut down server and switch power off
(see page 11-17). Call HP support per appendix A, “Getting
Support”.
On
Activity Light Error Displays
Link/
Drive
Problems
Activity Activity
Off
—
Network problem. See “Network Failures” on page 11-11.
—
Off at
startup
Drive fails to spin up. See “Drive Fails to Spin Up” on
page 11-12.
—
Solid on
after
Fault: call HP support per appendix A, “Getting Support”.
startup
Resolving Problems with Your Server
11-3
Drive Power Light Error Displays
Drive Power
Problems
Flashing yellow Power problem for that drive. Try replacing that drive with
on single drive another. Call HP support per appendix A, “Getting Support”.
Possibly excessive temperature. Immediately shut down
Flashing yellow server and switch power off (instructions on page 11-17).
on all drives
See “Excessive Drive Temperature” on page 11-12 for
troubleshooting.
Flashing red
on all drives
Excessive temperature. Immediately shut down server and
switch power off (instructions on page 11-17). See
“Excessive Drive Temperature” on page 11-12 for
troubleshooting.
Off
Drive fails to spin up. See “Drive Fails to Spin Up” on
page 11-12.
HP DAT Drive Light Error Displays
Attention/
clean
Problems
Flashing
amber
Media caution: too many correctable errors.
Either the tape is near end of life, or tape heads need cleaning.
Solid amber Fault: Call HP support per appendix A, “Getting Support”.
“Check Alerts” on Control Panel Display
See “Alerts on Control Panel” on page 11-7.
11-4 Resolving Problems with Your Server
Check Status in
HD Server Admin
You can get detailed status of your hardware and file system by
using HD Server Admin (see page 4-3 to 4-4). Use the [Help] button,
where available, for full interpretation of any error data displayed.
Status Æ Summary page
Click on each module on the server graphic: the disk drive modules,
the tape module, and the server module (click on the display panel
to select the server module).
If a module is displayed in a (red) fault condition, then that module
is faulty and must be replaced according to instructions in the
section “Resolution and Repair Procedures” on page 11-17.
Configuration Æ Disk Setup page
Click on each slot for drive status. Click on Volume C for volume
status.
•
If the status of the volume is “Warning” (yellow) and a drive
slot other than the hot spare is “Failed” (red), then file service
will be slow and will no longer provide any redundancy (further
failure protection). Replace the drive as soon as possible. Call
HP support per appendix A, “Getting Support” for a
replacement part. To replace it, see “Replace Disk Drive
Module” on page 11-23. After replacing the drive, return to the
Configuration Æ Disk Setup page and [Expand Volume] to add
the drive (see page 4-8).
•
If the status of the volume is “Failed” (red) then files are not
accessible. Replace all drives whose status is “Failed” (red). For
recovery, use the first procedure in the section “Disaster:
Lost or Damaged File System” on page 11-13.
•
If the status of the volume is “OK” (green), but the spare is
“Failed” (red), file service is not affected. However, if another
drive should fail, the server will be unable to automatically
replace the failed drive with the spare. Replace the spare drive
as soon as possible, as described in the preceding paragraph.
•
If the status of the volume is “OK” (green) and a drive slot is
“Warning” (yellow) , then a problem is detected in the drive
(such as parity errors). The drive remains in use but could fail.
It should be replaced as soon as convenient.
Resolving Problems with Your Server
11-5
Check File System
In the Volume C view on the Configuration Æ Disk Setup page (see
previous section on page 11-5), check the file system for errors by
clicking the volume and the [Check Volume] button. Users will be
disconnected while the file system check is performed; it takes up to
20 seconds.
If the check succeeds, then the volume is OK.
If the check fails, then:
1. Delete and create the volume.
2. Restore the data from backup tape or another source.
Status Æ Event Log page
The events listed in the event log may help you track problems.
11-6 Resolving Problems with Your Server
Problem Lookup
Lights (LEDs) Not
Normal
Alerts on
Control Panel
See the problems listed in the section “Abnormal Indications” on
page 11-3.
If the control panel displays the following notice of alerts:
HPHDSERV345ABC
Check alerts
Press ✔ to access the Alerts Viewer (in view mode).
Alerts Viewer Press ✔ to view
Press ✔ to view the first alert.
alert 1 of 1
Recovered from ab
The message scrolls horizontally and repeats. When you are done
reading the alert, press ▼. If there is another alert, it is scrolled in
the same way. When you are done reading all alerts, press ✔.
✔ again to clear
Recovered from ab
Press ✔ to clear each alert one at a time. The display alternates
between the following two displays:
All Alerts have
been cleared
Alerts Viewer (no Alerts)
Press ✘ to exit view mode.
Exit View Mode ?
✔ = Yes, ✘ = No
Press ✔ to confirm the exit.
Resolving Problems with Your Server
11-7
Other
Unexpected
Messages on
Control Panel
•
Press ✔ to use DHCP/BOOTP or
Press ✘ to set IP manually
This control panel display is normal when starting up the
server for the first time (or following Reset Defaults). Respond
as described in step 5 on page 2-9.
•
Gateway, Subnet or IP invalid
Either the IP address currently set is illegal (000.000.000.000)
or there is an inconsistency between the IP address, subnet
mask, or gateway settings. Respond as described in the “Note”
below step 10 on page 2-11.
•
FAIL Appearing in Message or
Unchanging or Frozen Message
Try a power cycle (see page 11-18). If the same error occurs, the
server module has failed. Call HP support per appendix A,
“Getting Support” for a replacement part. To replace it, see
“Replace the Server Module” on page 11-31.
•
FAULT Appearing in Message
Press ✔ to restart
Press ✔ to restart the server. If that does not work and FAULT
appears again, then try the alternate firmware image: Begin
with step 2 of the procedure “Switching to the Backup Image”
on page 10-3.
If that does not work and FAULT appears again, then the server
module has failed. Call HP support per appendix A, “Getting
Support” for a replacement part. To replace it, see “Replace the
Server Module” on page 11-31.
•
BAD FW IMAGE
TRY ALTERNATE
Power off and start up the server with the alternative firmware
image. (The alternative version is stored in Flash memory.
Once you have updated the firmware version, the alternate is
the previous version.) The procedure is the following.
First, switch power off. Wait at least 10 seconds for the disk
drives to stop spinning. Switch power on, and immediately
press the ▲ button and hold until the control panel displays
Entering Boot Mode. When you release the ▲ button, the
following will be displayed. Then begin with step 3 of the
procedure “Switching to the Backup Image” on page 10-3.
Boot selection
=A.01.01
11-8 Resolving Problems with Your Server
Failure/Warning
Status in
HD Server Admin
Writing/Reading
Data Fails
If you see a status of “Failure” or “Warning” on a Status page or
Disk Setup page in HD Server Admin, then go to page 11-5. The
problems and solutions are described in the section “Check Status
in HD Server Admin”.
1. In HD Server Admin (use a workstation on the network and see
page 4-3 to 4-4), go to the Status Æ Summary page. If any
disks show an error condition, then skip to step 3.
2. In HD Server Admin, go to the Status Æ Event Log page and
check for volume error messages.
3. At the server, check the Drive power and Drive activity lights.
Compare them to the tables on page 11-2 and page 11-4.
4. Check the control panel display for alerts. Follow the instructions
in “Alerts on Control Panel” on page 11-7.
5. If the above show no problems, restart the server. See “Restart”
on page 11-18.
6. If the read or write fails again, then in HD Server Admin go to the
Configuration Æ Disk Setup page, click the volume, and click the
[Check Volume] button. Refer to “Check File System” on page 11-6.
7. Shut down the server (page 11-17) and make sure all drives are
properly seated. Restart the server (page 11-18).
8. If the read or write fails again, then a drive may have failed. Call
HP support per appendix A “Getting Support” for a replacement
part. To replace it, see “Replace Disk Drive Module” on
page 11-23.
Resolving Problems with Your Server
11-9
Server
Not Appearing
in Network
Neighborhood
1. Verify that other configured users can access the server. If they
are unable to access it, go to the section “Network Failures” on
page 11-11.
2. Verify that the user who cannot see the HD Server is able to see
other devices that are on the same subnet as the HD Server.
3. Verify that the HD server can be reached using a ping command
at a DOS prompt on the user’s computer. If it fails, then check the
subnets and gateways configured on the user’s computer and on
the HD server.
4. Try Windows’ Find Computer function, using the server name of
the HD Server.
The default server name is “HPHDSERVhhhhhh” where
“hhhhhh” are the last six digits of the server’s MAC address.
The server name may have been changed using the
installation wizard or HD Server Admin.
If you are using WINS or DNS, verify that server is configured
and the HD Server’s server name and IP address are correctly
entered into the database.
Administrator
Web Access Fails
If you can’t access HD Server Admin:
1. Verify the network cabling and connections to the HD Server.
2. Verify the entry for the URL:
If you used the server name in the URL, then try it with the
IP address instead. Verify that the IP address used in the URL
is the same one configured on the server and displayed on the
control panel (except for any leading zeroes).
3. Try to reach the HD server using a ping command at a DOS
prompt on the administrator workstation. If you cannot reach it,
then check the network configuration for the workstation and the
web browser. Make sure that a valid default gateway is set.
4. Try disabling proxies to get access.
5. Also check the “Network Failures” on page 11-11.
11-10
Resolving Problems with Your Server
Network Failures
1. Verify the network cabling and connections to the HD Server.
2. Try to reach the HD server using a ping command at a DOS
prompt on a network workstation. If you cannot reach it, then
check the network configuration for the workstation and the web
browser. Make sure that a valid default gateway is set. Then try
ping again.
If this fails, then verify that the server’s IP address and subnet
mask and default gateway are legitimate for the subnet used.
Do this at the control panel of the server. Press ✔ twice.
(Instructions for supplying the password if needed are found on
page 3-3.) Use ▼ to scroll to the IP Address parameter. Refer to
chapter 3 for details on using the panel’s view mode (and setup
mode if changes are needed).
3. Also on the control panel in view mode, verify that the Link Speed
parameter shows a setting established, not “No link”. If it says
“No link”, then verify the network connections to the hub or
switch.
Note for switch connections: Verify that the physical-layer
configuration of the switch port (that is, auto-negotiation,
duplex setting, and speed) matches the setting for Link Speed
on the server.)
4. Check for alerts and check the event log for problems. (See “Alerts
on Control Panel” on page 11-7. See the Status Æ Event Log page
instructions beneath “Failure/Warning Status in HD Server
Admin” on page 11-9.)
Access Denied
when Map Drive
Attempted
Access Security
Fails
In HD Server Admin (use a workstation on the network and see
page 4-3 to 4-4), go to the Security Æ Microsoft Networking page
and check the Security Model.
•
If it is Share Level, go to the Configuration Æ File Shares page
and check that correct full-access or read-only password is being
used.
•
If it is User Level, go to thee Configuration Æ Users & Groups
page and check the list of users. For that user, check the groups,
permissions, and type of access. Use the [Help] button, where
available, for assistance.
If you set up security for users (and optionally groups), and a user
still has undesired access, go to HD Server Admin (use a
workstation on the network and see page 4-3 to 4-4). On the
Security Æ Microsoft Networking page, make sure that Security
Model is set to User Level.
Resolving Problems with Your Server
11-11
Drive Fails to
Spin Up
1. Remove and reinstall all hard disk drive modules. Use the
procedure “Replace Disk Drive Module” on page 11-23.
2. If the failure reoccurs, then replace the affected drive with
another hard disk drive module.
3. If the failure reoccurs, then replace the enclosure and try again.
For replacement, call HP support per appendix A, “Getting
Support”.
Excessive Drive
Temperature
Before you restart the server, check the following:
•
Verify that the fan for the enclosure and the fans for the power
supplies are operating.
•
Verify that all slots without disk drive modules are covered
with filler panels. If one cannot be found, order part:
Hot-swap drive module slot cover 5063-8391
Lost
Administrator
Password
•
Make sure that the enclosure side door is closed.
•
Make sure that the rear air vents are at least six inches from
any obstructions.
•
Make sure that the ambient temperature does not exceed the
range specified in “Operating Temperature” on page C-2.
•
If all the above appear normal, then restart the server and
verify that the Drive power light briefly flashes red. If it does
not, the enclosure is faulty. Call HP support per appendix A,
“Getting Support”.
The two types of optional passwords are the control panel password
(see page 3-3 and page 2-11) and the web user interface
administrator password (page 4-5). If either of the the passwords is
set and then forgotten, you can do the following procedure, which
removes both of them.
1. Do the procedure “Open the Enclosure” on page 11-25.
2. Push the red password reset button on the back of the server
module so that it stays in the “in” position. The button is labeled
in the illustration below step 4 on page 11-32.
3. Do the procedure “Close the Enclosure and Start Up” on
page 11-27. The passwords are removed. Also, no password set
while the button is in the “in” position will remain set.
4. Again do the procedure “Open the Enclosure” on page 11-25.
11-12
Resolving Problems with Your Server
5. Push the red password reset button on the back of the server
module so that it stays in the “out” position. This allows passwords
to be set at the next startup.
6. Again do the procedure “Close the Enclosure and Start Up” on
page 11-27. No password will be required.
7. Set the password(s) again.
Lost or Damaged
Files
To restore lost files to an intact file system, restore them from tape
or other sources. If you have a local tape drive, see “Restoring Files”
on page 9-9 in chapter 9, “Backing Up and Restoring Files”.
Disaster:
Lost or Damaged
File System
If you lose two or more hard disk drives or lose the file system in
some other way, then you need to restore all of the following:
•
The volume.
•
All data files and directories, including any directory names
that are parents of shares or of backup file sets.
•
Shares, users, groups, passwords, and backup schedules, since
they are stored in files on the volume.
•
The server and network configuration files, since they are
stored on the volume.
If the server module needs replacement, then these
configuration files are needed to restore the server’s
configuration to its Flash memory.
Go to the procedure “Disaster Recovery” on page 11-19.
Resolving Problems with Your Server
11-13
Lost or Failed
Server
Configuration
•
If the control panel prompts for an IP address (Press ✔ to
use DHCP/BOOTP or Press ✘ to set IP manually),
indicating that the configuraton is set to “first time” defaults, or
you have just replaced your server module:
a. Go ahead and set the three basic IP parameters, so that your
server will be accessible on the network. Follow the
instructions in step 5 on page 2-9 through step 12 on
page 2-13.
b. When you reach the Installation Wizard (step 12), your action
depends on whether your “Disaster Recovery Backup” or
other backup sets contain the c/system/ or
c/system/config/ directory (the configuration files).
c.
•
If the configuration files are backed up, you need not
configure anything here. Instead, click “Go straight to
HD Server Admin”. Restore that directory from backups
to overwrite the default configuration directory. Then
restore the server and network configuration to the
Flash memory in the server using Configuration Æ
Save/Restore Configuration Æ Restore Configuration.
•
If the configuration files are not available for restoral,
then use the Installation Wizard and HD Server Admin
to reconfigure your networking parameters, security
model, shares, users and groups, and backup schedules.
Restart your server and verify that your configuration is
complete and current for your environment.
d. Save the server and network configuration that is currently
being used from Flash memory to be on the volume. Use
Configuration Æ Save/Restore Configuration Æ
Save Configuration. Back up the c/system/ or
c/system/config/ directory again.
•
If you have lost the backup copy of the server configuration
stored on the volume (in the c/system/config/ directory),
while the configuration currently used on your server is OK.
Save the server and network configuration that is currently
being used from Flash memory to be on the volume. Use
Configuration Æ Save/Restore Configuration ÆSave
Configuration. Back up the c/system/ or c/system/config/
directory again.
11-14
Resolving Problems with Your Server
•
If you have just changed some of the networking configuration
and find that you no longer have access to HD Server Admin to
fix the configuration, you can do the following:
a. Go into setup mode on the server’s control panel and try
setting the IP parameters again. (See “Setup Mode” on
page 3-2 and the table of parameters on page 3-6.)
b. If those changes are insufficient to get access to HD Server
Admin, then you can reset all the default network settings and
begin configuration all over again as if the server is being
installed for the first time. Use the “Reset to “First Time”
Defaults Procedure” on page 6-7.
Firmware Fails
to Run
If during startup the control panel freezes on one of the following
displays:
BAD FW IMAGE
TRY ALTERNATE
LOADING
FW Ver. A.01.01
Power off and start up the server with the alternative firmware
image. (The alternative version is stored in Flash memory. Once
you have updated the firmware version, this alternative is the
previous version.) The procedure is the following.
First, switch power off. Wait at least 10 seconds for the disk drives
to stop spinning. Switch power on, and immediately press the ▲
button and hold until the control panel displays Entering Boot
Mode. When you release the ▲ button, the following will be
displayed. Then begin with step 3 of the procedure “Switching to
the Backup Image” on page 10-3.
Boot selection
=A.01.01
If the alternate image has the same failure, call HP support per
appendix A, “Getting Support”.
Resolving Problems with Your Server
11-15
Backup Device
Not Appearing in
HD Server Admin
1. Check the lights on the drive.
•
For an internal DAT drive, compare them to the tables on
page 11-2 and page 11-4.
•
For an external tape drive, compare them to the
documentation for that drive.
2. Verify that you can load and eject a tape manually.
If you cannot, then call HP support per appendix A “Getting
Support” for a replacement.
Do not remove the tape cartridge by force, which would void
your warranty. Your tape cartridge will be removed by the
warranty service and sent back to you.
CAUTION!
To replace an HP DAT internal tape drive that was part of your
server product, see “Replace the Tape Drive” on page 11-28.
3. Verify that the tape drive is connected in one of the following ways:
•
Externally attached to server’s rear SCSI connector—
HP DAT or DLT drives only. Make sure that the drive is
properly terminated (see step 10 on page 8-9). If you change
anything in this step, then restart the server (see “Restart”
on page 11-18) so that the tape drive will be recognized.
•
Internally installed in the server—HP DAT drives only.
Drives not connected in these ways cannot be set up using
HD Server Admin. See page 8-10 and 9-1.
4. Verify that the SCSI ID of the tape drive is either 3 or 5. A drive
with SCSI ID 3 will appear in HD Server Admin as “Drive 1”.
A drive with SCSI ID 5 will appear as “Drive 2”. Drives with other
SCSI IDs will not appear. (To access the rear of an internal drive,
do the procedure “Open the Enclosure” on page 11-25.) If you
change anything in this step, then restart the server (see “Restart”
on page 11-18) so that the tape drive will be recognized.
5. If all above verifications show no problems, restart the server. See
“Restart” on page 11-18. Try the drive again.
6. If the tape drive still fails to work, then it may have failed. Call
HP support per appendix A “Getting Support” for a replacement.
To replace an HP DAT internal tape drive that was part of your
server product, see “Replace the Tape Drive” on page 11-28.
11-16
Resolving Problems with Your Server
Resolution and Repair Procedures
Shutdown
❏
Switching the server’s power off without following the
appropriate shutdown procedure can result in lost user data.
Always make sure it is safe to cycle the power before doing so.
Alert users that the server will be off line (inaccessible) while
shut down; then complete the shutdown procedure before
switching off power.
The shutdown procedure disconnects client sessions and halts
server operation.
1. Notify users that the server will be off line and recommend they
close all files.
2. You can use either (a) the control panel on the front of the server
or (b) HD Server Admin using a web browser at another computer
on the network.
a. To get access to the control panel parameters, you can press
✔ twice. (Instructions for supplying the password if needed
are found on page 3-3.)
Use ▲ or ▼ to scroll to the Shutdown Server parameter.
Press ✔ and confirm with ✔ again.
b. Access HD Server Admin. (Instructions start on page 4-1.
A username and password may be required.) Use the
Configuration Æ Shutdown/Restart page. Click Shutdown
and [Apply].
3. The server halts and waits, with the following displayed on the
control panel.
Power off or
✔ to restart
Next, you can either switch the power off, or restart the server.
Resolving Problems with Your Server
11-17
Restart
Restarting interrupts client sessions briefly, reapplies the settings
in the server configuration stored in Flash memory, and runs
initialization self-tests. First notify users that the server will be off
line and recommend they close all files.
You can use either (a) the control panel on the front of the server or
(b) HD Server Admin using a web browser at another computer on
the network.
a. At the control panel, first perform the shutdown procedure
(step 2a above on page 11-17). At the following display on the
control panel, press ✔ to restart.
Power off or
✔ to restart
b. Access HD Server Admin. (Instructions start on page 4-1.
A username and password may be required.) Use the
Configuration Æ Shutdown/Restart page. Click Shutdown
and Restart and [Apply].
After restarting, the server performs the initialization process,
described starting at step 3 in “Startup Steps” on page 6-1.
Note
Power Cycle
❏
Use the power cycle procedure only when necessary to:
•
•
•
•
CAUTION!
11-18
From fault conditions that halt or freeze the server, it will
automatically restart if the Automatic Restart parameter is
enabled. If the parameter is disabled (as it is by default) or
auto-restart has occurred three times, then the server merely
shuts down.
❏
Replace failed components.
Move the server to another physical location or network location
(that is, to connect a network cable).
Restart the server when normal restart procedures (see
page 11-18 above) have failed.
When recommended as part of another procedure.
Switching the server’s power off without following the
appropriate shutdown procedure can result in lost user data.
Always make sure it is safe to cycle the power before doing so.
Alert users that the server will be off line (inaccessible) while
shut down; then complete the shutdown procedure before
switching off power.
Resolving Problems with Your Server
The shutdown procedure disconnects client sessions and halts
server operation.
1. Notify users that the server will be off line and recommend they
close all files.
2. Perform a shutdown procedure as described above on page 11-17.
3. When prompted by the following display on the control panel:
Power off or
✔ to restart
Press the server’s power switch to switch power off.
4. When ready to restart the server (at least 10 seconds later, so that
the disk drives stop spinning), press the power switch to switch
on power. The server performs the initialization process,
described starting at step 3 in “Startup Steps” on page 6-1.
Reset Defaults
Download New
Firmware
Disaster
Recovery
Use the “Reset to “First Time” Defaults Procedure” on page 6-7.
Use the instructions in chapter 10, “Updating the Firmware”.
File System Recovery. Use this first procedure when only drives
and not the server module are being replaced:
1. Replace all damaged drives. (Call HP support per appendix A,
“Getting Support” for replacement parts.) To replace drives, use
the “Replace Disk Drive Module” procedure starting on
page 11-23, through step 9 only.
2. Restart the server and use HD Server Admin (on a workstation
on the network; see page 4-3 to 4-4). Go to the Configuration Æ
Disk Setup page. Click on the [Create Volume] button. By default,
all disk drives are selected. If you want to exclude any of the disk
drives from the volume, deselect each one. If you have more than
three selected, you are given the option of using one as the hot
spare. Perform the requested confirmations.
3. Check your lists of backup sets for the components described
below and for how to restore them. (For using a local tape drive,
see “Restoring Files” starting on page 9-9).
•
Directories that are parents of the shares and the backup
file sets:
Check your backup sets to determine which directories will
not be restored from backups. Create those directories on
the server. Use the Configuration Æ File Shares
(page 4-10).
Resolving Problems with Your Server
11-19
•
The c/system/ or c/system/config/ directory (the
configuration files):
Restore that directory from backups to overwrite the default
directory (that was created by step 2 above). If that
directory is not backed up, then configure your users,
groups, passwords, shares, and backup schedules as
described on pages 4-10, 4-11, and 9-7.
•
Directories and files.
Restore them from backup sets. If they are not backed up,
users will need to recreate them.
4. Restart the server and verify that all configuration has been
restored and updated.
5. Save the server and network configuration that is currently being
used from Flash memory to be on the volume. Use
Configuration Æ Save/Restore Configuration Æ Save
Configuration. Back up the c/system/ or c/system/config/
directory again.
Multiple Disaster Recovery: Server Configuration and File
System. Use this procedure if your server module needs
replacement as well as your file system.
1. Replace all damaged drives. (Call HP support per appendix A,
“Getting Support” for replacement parts.) To replace drives, use
the “Replace Disk Drive Module” procedure starting on
page 11-23, through step 9 only.
2. Replace the server module. (Call HP support per appendix A,
“Getting Support” for replacement parts.) To replace the module,
use the “Replace the Server Module” procedure starting on
page 11-31, through step 15 only.
•
If you have used this server module at another network
location, it may need its password reset. So instead of
step 16 on page 11-34, push the red button at the near end
of the server module so that it stays in the “in” position.
•
If the server module is fresh from the factory, check that the
red button at the near end of the server module is in its
most fully “out” position.
3. Refer to the procedure “Close the Enclosure and Start Up” on
page 11-27 and perform steps 2 through 6.
11-20
Resolving Problems with Your Server
4. Switch on power to the server. If the server module is fresh from
the factory, skip to step 5 now. But if you have used this server
module previously, you should prevent it from completing the
initialization with the old configuration so that you can give it the
new IP address, etc. Do the following to reset it.
a. During initialization the control panel displays the following
countdown from 10 to 0 seconds for entering setup mode.
Press ✔ to enter
Setup Mode: 10
b. Press ✔ before the countdown of 10 seconds is completed.
When prompted Use ✔ to select, press ✔ again. Use the ▼
button to scroll to the Reset Defaults parameter and press ✔.
When prompted Press ✔ to reset network settings, press
✔. When prompted Turn off and restart server, press the
power switch to switch power off.
c.
Again disconnect power and open the enclosure (page 11-25).
Push the red password reset button on the back of the server
module so that it stays in the “out” position. This allows
passwords to be set later. Close the enclosure (page 11-27) and
switch on power to the server.
5. Follow the initialization process starting at step 4 on page 2-8, as
if installing a server for the first time.
When you reach the Installation Wizard (step 12 on
page 2-13), your action depends on whether you have your
server configuration files on a backup—the c/system/ or
c/system/config/ directory.
•
If the configuration files are backed up, you need not
configure anything here. Instead, click “Go straight to
HD Server Admin”.
•
If the configuration files are not available for restoring,
then use the Installation Wizard and HD Server Admin
to reconfigure your networking parameters and security
model. Do not configure shares, users and groups, and
backup schedules yet.
6. Use HD Server Admin (on a workstation on the network; see
page 4-3 to 4-4). Go to the Configuration Æ Disk Setup page. Click
on the [Create Volume] button. By default, all disk drives are
selected. If you want to exclude any of the disk drives from the
volume, deselect each one. If you have more than three selected,
you are given the option of using one as the hot spare. Perform the
requested confirmations.
Resolving Problems with Your Server
11-21
7. Check your lists of backup sets for the components described
below and for how to restore them. (For using a local tape drive,
see “Restoring Files” starting on page 9-9). and restore all data
and configuration files.
•
Directories that are parents of the shares and the backup
file sets:
Check your backup sets to determine which directories will
not be restored from backups. Create those directories on
the server. Use the Configuration Æ File Shares page as
described on page 4-10.
•
The c/system/ or c/system/config/ directory (the
configuration files):
Restore that directory from backups to overwrite the same
default directories.
If that directory is not backed up, then configure your users,
groups, passwords, shares, and backup schedules as
described on pages 4-10, 4-11, and 9-7.
•
Directories and files.
Restore them from backup sets. If they are not backed up,
users will need to recreate them.
8. Restore the entire configuration to the Flash memory in the
server. Use Configuration Æ Save/Restore Configuration Æ
Restore Configuration.
9. Restart the server and verify that all configuration has been
restored and updated.
10. Save the server and network configuration that is currently being
used from Flash memory to be on the volume. Use
Configuration Æ Save/Restore Configuration Æ Save
Configuration. Back up the c/system/ or c/system/config/
directory again.
11-22
Resolving Problems with Your Server
Replace Disk
Drive Module
1. Notify users of the interruption in service while the server is
shut down, and recommend that they close all files.
2. Shut down the server and leave the power on, using one of the
following methods. (If the server is not powered on, skip this step.)
•
Use the control panel’s view mode, as follows:
Press ✔ twice. Use the ▲ or ▼ button to scroll to the
Shutdown Server parameter. Press ✔ and confirm with ✔
again.
•
Use HD Server Admin’s Configuration Æ
Shutdown/Restart page. Click Shutdown and [Apply].
The server will halt and display on the control panel:
Power off or
✔ to restart
3. Unlock the drive keylock if necessary (see illustration below). The
unlocked position is marked beside the keylock—pointing toward
the right side of the server.
Drive keylock
Unlocking the
old drive
4. On the drive module, press the locking tab down while you pull
the drive lever out and fully up. Pull out the drive by its drive lever.
5. Unpack the new disk drive module if necessary. Pull out the
plastic shipping plug from between the drive lever and the locking
tab.
Resolving Problems with Your Server
11-23
6. On the new drive module, press the locking tab down while you
pull the drive lever out and fully up. The locking pin on the top of
the drive fully retracts to allow insertion into the slot.
Locking pin
Unlocking the
new drive
7. Holding the module only by its plastic front bezel and the metal
tray, slide the module slowly into the slot until it stops, at the end
of the drive lever. The module remains extended about 5 mm or
0.2 inches from the adjacent surfaces in this position. See the
illustration below.
With drive lever pulled
out, sliding the module
into slot until it stops
11-24
Resolving Problems with Your Server
8. Press the drive lever down until it latches. The module fully
engages, while the locking tab and pin snap into place. Both the
front of the module and the drive lever are flush with the adjacent
surfaces in this position.
Pushing down the drive
lever to snap module into
place
9. Lock the drive keylock if desired to prevent drive removal.
10. If the server is powered on and ready to restart, at the control
panel press ✔ to restart.
11. Return to the Configuration Æ Disk Setup page in HD Server
Admin.
Open the
Enclosure
•
If your volume is OK or degraded, use [Expand Volume] to
add the drive to the volume (see page 4-8).
•
If your volume is failed, use [Create Volume] (see page 4-9).
Then restore all the volumes’s data from backups. (For
using a local tape drive, see “Restoring Files” starting on
page 9-9.)
The enclosure must first be opened, according to the instructions in
this section, to do some of the procedures listed below.
•
•
•
Replace the internal tape drive (page 11-28)
Replace the server module (page 11-31)
Reset the passwords (page 11-12)
1. Assemble the following tools:
•
•
a flat-blade screwdriver to open the enclosure door
HD Server’s enclosure key for opening the keylock
2. If the server is not powered on, skip to step 6.
3. Notify users of the interruption in service while the server is shut
down. Recommend that users close all files.
Resolving Problems with Your Server
11-25
4. Shut down the server, using one of the following methods.
•
Use the control panel’s view mode, as follows: Press ✔
twice. Use the ▲ or ▼ button to scroll to the Shutdown
Server parameter. Press ✔ and confirm with ✔ again.
•
Use HD Server Admin’s Configuration Æ
Shutdown/Restart page. Click Shutdown and [Apply].
5. When you see the following display on the control panel, use the
power switch to switch the server’s power off.
Power off or
✔ to restart
6. Disconnect both power cords from the rear of the server.
CAUTION!
❏
Never open the side door of the enclosure when power cords are
attached. You risk electrical shock even when the power is
switched off.
7. Use the server’s key to unlock the enclosure keylock if necessary.
(See illustration on page 11-1.)
8. Remove the front bezel from the server:
Grasp the indentations at the sides near the top of the bezel.
Pull the top forward, swinging it down to clear the retaining
clips at the bottom of the enclosure. Lift the bezel away from the
enclosure and set aside.
Removing the
front bezel
11-26
Resolving Problems with Your Server
9. Open the side door:
Loosen the door mounting screws using a flat-blade
screwdriver. The screws remain attached to the door. Swing the
door open, away from the front of the server. (See the
illustration below.) For the most working space, you may lift the
door up and off the enclosure at the rear, and set it aside.
Opening the
side door,
once the front
bezel has
been removed
Close the
Enclosure and
Start Up
1. Assemble the following tools:
•
•
a flat-blade screwdriver to reattach the enclosure door
HD Server’s enclosure key for locking the keylock
2. If the door has been removed from its hinges, then with the door
parallel to the rear panel of the server, insert the three tabs into
their slots on the outside rear edge.
3. Swing the door closed and click it into place. Secure the door by
tightening the two captive screws.
4. Install the front bezel by attaching it at the bottom first, swinging
it upward, and then snapping it onto the enclosure at the top.
(See the illustration below step 8 on page 11-26.)
5. Lock the enclosure keylock if desired to prevent removing
components inside the enclosure.
6. On the rear of the server, reattach the power cables.
7. On the front of the server, switch on power and verify normal
operation (page 11-1). Notify users that file service has resumed.
Resolving Problems with Your Server
11-27
Replace the Tape
Drive
1. Assemble the following tools:
Torx® #15 driver or flat-blade screwdriver for filler panel
Flat-blade screwdriver for opening the enclosure
Torx® #10 driver for attaching drive mounting tray
HD Server’s enclosure key for opening the keylock
•
•
•
•
2. Do the procedure “Open the Enclosure” on page 11-25.
3. Detach the old tape drive module at the front of the server
(illustrated below), using the Torx® #15 or screwdriver to remove
the two screws. Reserve them for attaching the new tape drive.
Remove
screws
4. Inside the enclosure on the rear of the tape drive, the connection
nearest you is the power cable connection (see illustration below).
Detach the power connector from the tape drive.
(5) Detach
SCSI cable
connector
(4) Detach power
connector here
or here
If you find that a short power extension cable is attached to the
enclosure’s power cable (see illustration above), then you may
find it easier to instead detach the extension from the
enclosure’s power cable.
11-28
Resolving Problems with Your Server
5. The adjacent connection is the SCSI ribbon cable connection
(see illustration above). Squeeze the levers at both ends of the
connector to release it from the connector on the tape drive.
(On a DAT24i drive, the connector will release from a 68-to-50-pin
adapter.) The tape drive is now fully detached.
6. Push the tape drive module from the inside rear and, with your
other hand, receive it from the front of the enclosure. The module
consists of the tape drive mounted on a tray. Set the module down.
Tape drive
Tray
SCSI ID
Screws in upper mounting
holes secure drive in tray.
7. Unpack the new tape drive module and prepare it to be identical
to the removed one in the following ways (see illustration above):
Note: SCSI ID
•
•
•
•
Drive installed in the L-series mounting tray.
Power extender cable attached or not attached (see step 4).
For DAT24i, move the 68-to-50-pin adapter to the new one.
Same SCSI ID set. (A drive with SCSI ID 3 is recognized as
“Drive 1” for backup and restore functions. See chapter 9.)
Resolving Problems with Your Server
11-29
8. Insert the new tape drive module (consisting of the tape drive in
its tray) into the tape drive slot at the front of the server.
The tray must fit between two sheet metal guides at both sides
of the enclosure. If the tray does not slide easily, it may not be
inside the guides. When the tray is fully inserted, its front holes
align with the holes in the metal front of the enclosure.
Slide tray
between
sheet metal
guides
9. Use the Torx® #15 screws that you removed from the old tape drive
module in step 3 on page 11-28, to secure the new tape drive
module to the enclosure.
10. Inside the enclosure at the rear of the tape drive, attach the SCSI
cable connector labeled “TAPE” to the SCSI connector or adapter
at the back of the drive. (“TAPE” faces upward.) Push on the white
tab to slowly and firmly push the connector. (See illustration
below.) When fully secured, the two levers at the sides of the
connector will pop outward.
Attach SCSI
cable
connector:
Do not push on
side levers.
Push on
white tab.
CAUTION!
11-30
❏
Do not push on the levers to secure the SCSI connector. Push on
the back of the connector on the SCSI cable instead. Care and
firmness are required due to the large number of small pins.
Resolving Problems with Your Server
11. Inside the enclosure, find the unattached connector on the power
cable. Attach it to the tape drive’s power connector or to the power
extender cable. See the illustration below. It is keyed to fit only
one way.
Power
cable
Tape drive
power
connector
or extender
12. Check that the red button at the near end of the server module
(above the tape drive module) is in its most fully “out” position.
13. Do the procedure “Close the Enclosure and Start Up” on
page 11-27.
Replace the
Server Module
1. Assemble the following tools:
•
•
•
Torx® #15 driver or flat-blade screwdriver for filler panel
Flat-blade screwdriver for opening the enclosure
HD Server’s enclosure key for opening the keylock
2. Do the procedure “Open the Enclosure” on page 11-25.
3. Detach the old server module at the front of the server (illustrated
below), using the Torx® or screwdriver to remove the two screws.
Reserve them for attaching the new server module.
Remove
screws
Resolving Problems with Your Server
11-31
4. Inside the enclosure on the rear of the server, detach the two
ribbon connectors nearest you, labeled “SERVER TOP” and
“SERVER BOTTOM”. (See the illustration below.)
Detach
ribbon
cables
Red password
reset button
5. Detach the next connection behind the removed cables—the miniDIN serial cable connector. (See the illustration below.).
Detach
serial
cable
6. Detach the next connection behind the removed serial cable—the
RJ-45 connector. (See the illustration below.).
Detach
RJ-45
11-32
Resolving Problems with Your Server
7. Detach the next connection behind the removed RJ-45
connector—the power cable. (See the illustration below.)
Now the server is fully detached.
Detach
power
cable
8. Push the server module from the inside rear and receive it from
the front of the enclosure with your other hand beneath the
module. Support the module with your whole hand; do not pull on
the front plastic panel.
9. Make sure that the new server is installed in its metal tray in the
same way as the old one.
10. Insert the new server module into the server slot at the front of
the server. The tray must fit between two sheet metal guides at
both sides of the enclosure. If the tray does not slide easily, it may
not be inside the guides. When the tray is fully inserted, its front
holes align with the holes in the metal front of the enclosure.
Slide tray
between
sheet metal
guides
Resolving Problems with Your Server
11-33
11. Use the Torx® #15 screws that you removed from the old server
module in step 3 on page 11-31, to secure the new server module
to the enclosure.
12. Inside the enclosure, find the white plastic power connector. (It is
the in-line connector on the power cable, not the connector at the
end of the power cable for the tape drive.) See the illustration
below. Attach that connector to the leftmost connector. labeled
“Power”, on the rear of the server module. It is keyed to fit only
one way.
Plug in
power
cable
13. Attach the RJ-45 cable into the next connector, labeled “10/100”.
It is keyed to fit only one way.
14. Attach the serial cable into the next connector, labeled “Serial”.
It is keyed to fit only one way.
15. Attach the SCSI ribbon cable connectors: “SERVER TOP” into the
top connector labeled “To Hard Drives” on the server, and
“SERVER BOTTOM” into the bottom connector labeled “To
Internal Tape Drive” on the server.
16. Check that the red button at the near end of the server module is
in its most fully “out” position.
17. Do steps 1 through 6 in the procedure “Close the Enclosure and
Start Up” on page 11-27.
18. When you start up the server with a replacement server module,
it will not have the same configuration that the old server module
had in its Flash memory.
A new module fresh from the factory will cause the server to
initialize as if it is being installed for the first time (as described
11-34
Resolving Problems with Your Server
on pages 2-8 through 2-9). To restore a configuration saved from
the old server, go to the first item in the section “Lost or Failed
Server Configuration” on page 11-14.
If you have replaced multiple disk drives as well as the server
module, see also “Multiple Disaster Recovery: Server
Configuration and File System” on page 11-20.
To Repair
Enclosure
Components
Call HP support per appendix A, “Getting Support” for fault
isolation and repair.
Resolving Problems with Your Server
11-35
11-36
Resolving Problems with Your Server
A
Getting Support
HP Customer Care Centers
Phone Numbers
North America
USA & Canada
970-635-1000
Mexico
01 800-472-668446
01 800-HPContigo
Venezuela
800-47-888
22 11 6299
Latin America:
Argentina
541-778-8380
Brazil
011-829-6612
Chile
800-360999
Europe and Middle East and Africa:
Austria
0 7114 201080
Norway
Belgium (Dutch)
0 2 626 8806
Poland
0 22 865 9999
Belgium (French)
0 2 626 8807
Portugal
0 1 318 0065
Denmark
3929 4099
Russian Federation 095 916 98 21
Finland
0 203 47 288
South Africa
011 8061030
France
0 1 43 62 34 34
Spain
902 321 123
Germany
0 180 52 58 143
Sweden
0 8 619 2170
Hungary
36 (1) 252 4505
Switzerland
0 848 80 11 11
Ireland
0 1 662 5525
Turkey
90 1 224 59 25
Israel, Middle East
0 9 952 4848
United Kingdom
0 171 512 52 02
Italy
02 264 10350
Netherlands
0 20 606 8751
Europe outside the
+44 171 512 52 02
UK (English)
Australia
3 8877 8000
Malaysia
0 3 295 2566
China
0 10 6564 5959
New Zealand
0 9 356 6640
Hong Kong
800 96 7729
Philippines
0 2 867 3551
India
0 11 682 6035
Singapore
0 272 5300
Indonesia
0 21 350 3408
Taiwan
0 2 717 0055
Japan
0 3 3335 8333
Thailand
0 2 661 4000
Korea
0 2 3270-0700, outside Seoul: 080 999 0700
Asia and Pacific:
For all other countries, contact your reseller.
Getting Support
A-1
Electronic Support Services
Hewlett-Packard provides support information and firmware
upgrades for the HP SureStore HD Server on the World Wide Web
and various bulletin board services.
World-Wide Web
HP's Electronic Support Center:
http://www.hp.com/support/hdserver
Bulletin Board Forums
America Online
1. Go to Keyword hp to reach the HP forum.
2. Select “HP Support Documents”.
3. Select “Networked Storage”.
CompuServe
1. To sign up for CompuServe, call (800) 848-8199 and ask for
Representative #51 (USA only).
2. go hp
A- 2
Getting Support
to reach the HP forum.
B
Warranty
Obtaining Warranty Service
For your records, please retain your original proof of purchase. Record the
product number and serial number. Your product number is on a label on
the rear of the enclosure, for example, “J3291A”. The serial number is on
the same label.
Your Authorized
Dealer
Service from
HP Customer
Care Centers
Preparation
If you encounter difficulty, begin by contacting the HP Authorized Dealer
who sold this product to you. Your HP Authorized Dealer will be familiar
with your requirements and can provide assistance.
Hewlett-Packard’s Customer Care Centers will assist you in case of
difficulties with your HP SureStore HD Server. Use the telephone numbers
in appendix A, “Getting Support”, for all post-sales support, including
problems and failures with the product. They will help you to troubleshoot
and isolate the failed components, and they will provide warranty service.
Go to chapter 11, “Resolving Problems with Your Server”, and try to
identify the failing component in your product—either the server module,
an HP hard disk drive, an HP tape drive, or the rest of the enclosure. Also
prepare the following information:
•
•
•
•
HP product number
Serial number
Date of purchase
Your shipping address
Then call an HP Customer Care Center as described above to arrange
replacement of the defective component.
Warranty
B-1
Service Billing
(Out of Warranty)
When ordering a replacement component for out-of-warranty service, you
may be charged a repair cost. See your HP Authorized Dealer or local
HP Sales and Service Office representative.
Or, you can call HP at (800) 227-8164 (USA only). Prepare to supply
shipping and billing addresses and one of the following:
•
•
Service Outside
the USA
Credit card number with expiration date
For customers having an established account with HP, a purchase
order number.
Customers outside the USA also should call the Customer Care Center
telephone number for their country in appendix A, “Getting Support”. Once
out of the warranty period, they may contact their HP Authorized Dealer or
HP Sales and Service Office to obtain information on prices, exchange
component availability, and instructions.
Your Hewlett-Packard Limited Warranty
One Year
On-Site
Warranty
B- 2
Warranty
1.
HP warrants to you, the end-user customer, that HP hardware, accessories, and
supplies will be free from defects in materials and workmanship for a period of
ONE (1) YEAR. If HP receives notice of such defects during the warranty
period, HP will, at its option, either repair or replace product components that
prove to be defective. Replacement components may be either new or equivalent
in performance to new.
a.
Repair or replacement will be performed by HP or the Reseller, at its option,
at your premises or “on site”, by the Return-to-HP/Reseller process or by use
of the Customer Replacement Part process.
b.
Replacement components assume the remaining warranty of the components
they replace. When service involves the exchange of a product or a component,
all removed components, in their entirety, become the property of HP and
must be returned to HP after the replacement has been installed. The
replacement component becomes your property.
c.
You are responsible for restoring any configuration or data.
2.
HP does not warrant that the operation of HP products will be uninterrupted or
error free. If HP is unable, within a reasonable time, to repair or replace the
product to a condition as warranted, you will be entitled to a refund of the purchase
price upon prompt return of the product.
3.
HP products may contain remanufactured parts equivalent to new in performance
or may have been subject to incidental use.
4.
Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts, or supplies not
supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of
the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
5.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES
ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries, states, or provinces do not allow
limitations on the duration of an implied warranty, so the above limitation or
exclusion might not apply to you. This warranty gives you specific legal rights and
you might also have other rights that vary from country to country, state to state,
or province to province.
6.
HP will be liable for damage to tangible property per incident up to the greater
of $300,000 or the actual amount paid for the product that is the subject of the
claim, and for damages for bodily injury or death, to the extent that all such
damages are determined by a court of competent jurisdiction to have been directly
caused by a defective HP product.
7.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATE) ,
OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries, states, or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THIS PRODUCT TO YOU.
For Specific Regions
For Australia and
New Zealand
Póliza de
Garantía
(México)
For consumer transactions in Australia and New Zealand:
The warranty terms contained herein—except to the extent lawfully
permitted—do not exclude, restrict, or modify, and are in addition to, the
mandatory statutory rights applicable to the sale of this product to you.
Hewlett-Packard de México, S. A. de C. V. con domicilio en:
Prolongación Reforma No. 470
Col. Lomas de Sta. Fe, 01210
Delegación Alvaro Obregón
Tel. 326 46 00
Garantiza este producto por el término de doce meses en todas sus partes y
mano de obra contra cualquier defecto de fabricación y funcionamiento a
partir de la fecha de entrega al consumidor final. En el caso de productos
que requieran de enseñanza o adiestramiento en su manejo o en su
instalación, a partir de la fecha en que hubiese quedado operando
normalmente el producto después de su instalación en el domicilio que
señale el consumidor.
Warranty
B-3
CONDICIONES :
1. Centros de Servicio, Refacciones y Partes:
Para hacer efectiva esta garantía, no podrán exigirse mayores requisitos
que la presentación de esta póliza junto con el producto en el lugar donde
fue adquirido o en el centro de servicio ubicado en el domicilio de la parte
superior de esta hoja, mismo en el que se pueden adquirir refacciones y
partes.
2. Cobertura:
La Empresa se compromete a reparar o cambiar el producto, así como las
piezas y componentes defectuosos del mismo, sin ningún cargo para el
consumidor. Los gastos de transportación que se deriven de su
cumplimiento serán cubiertos por Hewlett-Packard de México, S. A. de C. V.
3. Tiempo de Reparación:
El tiempo de reparación en ningún caso será mayor a treinta días contados
a partir de la recepción del producto en cualquiera de los sitios en donde
pueda hacerse efectiva la garantía.
4. Limitaciones:
Esta garantía no es válida en los siguientes casos:
1.
Cuando el producto ha sido utilizado en condiciones distintas a las normales.
2.
Cuando el producto no ha sido operado de acuerdo con el instructivo de uso en
idioma Español proporcionado.
3.
Cuando el producto ha sido alterado o reparado por personas no autorizadas por
Hewlett-Packard de México, S.A. de C. V.
Notas:
El consumidor podrá solicitar que se haga efectiva la garantía ante la
propia casa comercial donde adquirió el producto siempre y cuando el
fabricante o importador no cuente con talleres de servicio.
En caso de que la presente garantía se extraviara, el consumidor puede
recurrir a su proveedor para que se le expida otra póliza de garantía, previa
presentación de la nota de compra o factura respectiva.
B- 4
Warranty
Certificado de
Garantia
(Argentina)
Hewlett-Packard Argentina, S. A.
Montañeses 2150
1428 Buenos Aires
Argentina
Tel. 787 7100
Producto:
Modelo:
No. de serie:
Fecha de entrega:
Vigencia de la garantía:
Extensión de la garantía:
A.
Cobertura de la garantía:
1.
Hewlett-Packard Argentina, S.A. (HPA) garantiza al cliente (usuario final) que
el producto al que se refiere esta garantía estará libre de defectos de fabricación
y de mano de obra por el término antes indicado contando desde la fecha de
compra del producto por parte del usuario final original a un distribuidor o
comercializador debidamente autorizado por HPA.
2.
La presente garantía cubre únicamente aquellos defectos que surgiesen como
resultado del uso normal del producto y no por aquellos que resultasen de:
3.
a.
Mantenimiento inapropiado o inadecuado, alteración o reparación realizados
por personal no autorizado por HPA;
b.
Uso de software, accesorios, soportes, suministros, consumibles o interfaz no
suministrados por HPA;
c.
Modificaciones no autorizadas o uso indebido;
d.
Operación fuera de las especificaciones ambientales para el producto,
incluyendo abuso del ciclo de trabajo o uso de cargas de conmutadores sin
protección contra sobretensiones;
e.
Uso de medios de impresión o tarjetas de memoria no soportados;
f.
Lugar de uso o mantenimiento inapropiados;
g.
Daños durante el traslado; o
h.
Cualquier violación de las condiciones de uso, instalación y mantenimiento
necesarias especificadas en el Manual de Operaciones.
Si el cliente (usuario final), durante el periodo de garantía, pusiera en
conocimiento de HPA la existencia de los defectos definidos anteriormente, HPA
podrá, según prefiera, reparar o reemplazar el producto si está averiado. Cualquier
producto de reemplazo será nuevo o como nuevo. En caso que al momento del
reemplazo no hubiese disponible un producto idéntico al reemplazado (ya sea por
discontinuación de su producción, falta de stock o por cualquier otra causa), HPA
se reserva el derecho de suministrar un producto de prestaciones o funcionalidad
por lo menos iguales a las del producto reemplazado. Si luego de un plazo
razonable, no fuese posible para HPA reparar o reemplazar el producto, el cliente
tendrá derecho, como única compensación, al reintegro del precio de compra,
contra la devolución del producto a HPA.
Warranty
B-5
B. Limitación de la garantía:
1.
NI HPA, NI NINGUNA ENTIDAD O PERSONA DIRECTA O
INDIRECTAMENTE VINCULADA O RELACIONADA CON HPA:
A) OFRECEN NINGUNA OTRA GARANTIA DE NINGUNA INDOLE,
EXPRESA O IMPLICITA, ORAL O ESCRITA, RESPECTO AL PRODUCTO AL
QUE SE REFIERE ESTA GARANTIA; O
B) FORMULAN NINGUNA GARANTIA IMPLICITA DE
COMERCIALIZACIÓN O ADECUACIÓN DEL PRODUCTO PARA UN
PROPOSITO DETERMINADO.
HPA NO OFRECE NINGUNA GARANTÍA DE QUE LA OPERACIÓN
DE SUS PRODUCTOS SERÁ ININTERRUMPIDA O LIBRE DE
ERRORES.
C.
Exoneración de responsabilidad:
EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE
CERTIFICADO DE GARANTIA, BAJO NINGUNA CIRCUNSTANCIA
HPA SERÁ RESPONSABLE DE CUALQUIER DAÑO DIRECTO O
INDIRECTO (INCLUYENDO SIN LIMITACIÓN, PERDIDA DE DATOS O
LUCRO CESANTE) O POR CUALQUIER DAÑO O PERJUICIO QUE SEA
CONSECUENCIA DIRECTA, INDIRECTA O REMOTA DEL USO O MAL
FUNCIONAMIENTO DEL PRODUCTO, CUALQUIERA QUE SEA EL
FUNDAMENTO DEL RECLAMO (CONTRACTUAL,
EXTRACONTRACTUAL O LEGAL).
LOS REMEDIOS DESCRITOS EN ESTA GARANTIA SON LOS UNICOS
Y EXCLUSIVOS.
D. Condiciones particulares:
E.
Reparaciones:
Comuníquese con el distribuidor o comercializador debidamente autorizado
por HPA que le vendió este producto, o para servicio mas rápido, llame al
Centro de Asistencia Técnica, al numero 787-8080.
Las reparaciones se llevarán a cabo en los centros autorizados de servicio
en Argentina, contra la presentación del producto, este Certificado de
Garantía y la factura original de compra del producto, en el caso de
impresoras presentar la HP Card.
B- 6
Warranty
C
Specifications
Physical Specifications
Dimensions
Height:
Width:
Depth:
42.5 cm (16.7 in)
21.7 cm (8.5 in)
44.4 cm (17.5 in)
Weight
J3290A: 24.0 kg
J3291A: 25.5 kg
J3292A: 25.5 kg
Cooling
One main fan and one fan per power supply
(53 lb)
(56 lb)
(56 lb)
Interface Connectors
Network
RJ-45: 10Base-T and 100Base-TX,
with twisted-pair cabling
External SCSI
68-pin high-density SCSI-2
Electrical and Environmental
Power
Redundant power supplies
Must be correctly configured At Switch-Selectable Input Voltage
before power attached, or
100–127 Vac
200–240 Vac
damage may result
Current
5.0 A
Frequency
50/60 Hz
Consumption
376 W maximum
439 W peak
Availability
194 W continuous
230 W peak
2.85 A
363 W maximum
421 W peak
Specifications
C-1
Environmental
Electromagnetic
Operating Temperature
41–95°F (5-35°C)
Operating Humidity
20–80%, non-condensing
Acoustic Emissions
L NPE 5.5 B, maximum
Geraeuschemission LwA=54 dB am
fiktiven Arbeitsplatz nack DIN 45635 T.19
Complies with:
CISPR 22 Class B
FCC Part 15, Class B
EN 55022 Class-B
EN 55024
VCCI Class 2
Canadian EMC Class B requirements
Australian EMC Class B requirements
For more information, see appendix D.
Safety
Complies with:
EN-60950 +A1, +A2, +A3, +A4, AII / IEC 950 +A1, +A2, +A3, +A4
EN 60825-1 / IEC 825-1 Class 1
UL 1950, 3rd edition
NOM-019-SCFI-1994
CSA 22.2 No.950
C- 2
Specifications
HP 9.1-GB SCSI-2 Disk Drive Module
Capacity
9.1 GByte
Rotational Speed
7200 rpm
Latency
Average
Data Transfer Rate
Maximum
Seek Time
Average
Power Consumption
Average
Current
Average
4.17 microsecond
40 MByte/s
Read
Write
7 ms
8 ms
13.4 W
1.0 A @ 5 V
0.7 A @12 V
HP SureStore DAT40i DDS-4 Tape Drive
Capacity
Assuming
2:1 compression,
DDS-4 155m cartridge
40 GByte
Data Transfer Rate
DDS-4 cartridge
6 MByte/s – synch
40 MByte/s – asynch
Cartridge Load Time
Average
Fast Search
Average file access
time, DDS-4 cartridge
50 s
Power Consumption
Average
7.6 W
Current
Average draw,
typical operation
0.5 A @ 5 V
0.5 A @12 V
< 15 s
Tape Media: DDS-4 Data Cartridge
Long-Term
Storage
Temperature
41–90°F (5-32°C)
Humidity
20%RH to 60%RH
Specifications
C-3
C- 4
Specifications
D
Regulatory and Safety Information
Regulatory Statements
FCC Statements
General Information. This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to
this equipment not expressly approved by the Hewlett-Packard Company
may cause interference and void the FCC authorization to operate this
equipment.
The Federal Communications Commission has prepared a booklet titled
Interference Handbook (1986), which may be helpful to you. This booklet
(stock number 004-000-004505-7) may be purchased from the
Superintendent of Documents, U.S. Government Printing Office,
Washington, D.C. 20402.
FCC Class B. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Note
Meeting FCC Class B specifications requires shielded cables.
Regulatory and Safety Information
D-1
Australia
This equipment complies with Australian EMC requirements.
Canada
This equipment complies with Canadian EMC Class-B requirements.
Japan:
VCCI Class B
Taiwan:
Class A
D-2
Regulatory and Safety Information
European Union
Declaration of Conformity. The following Declaration of Conformity
complies with ISO/IEC Guide 22 and EN 45014. It identifies the product,
the manufacturer's name and address, and the applicable specifications
that are recognized in the European community.
Regulatory and Safety Information
D-3
Safety Statements
Follow the basic “Safety Considerations” described on the page following
the title page in this User’s Guide.
Chinese Safety
Statement
D-4
Regulatory and Safety Information
WARNING!
❏
Lifting
Precautions
Mounting
Precautions
HP SureStore HD Server 4000
may weigh in excess of 20 kilograms or in excess of 40 pounds
(see “Weight” on page C-1 in appendix C). Two people are
required to lift the tower.
When you put the server into a rack or cabinet, follow these mounting
precautions:
❏
Use only the HP J1492B Rackmount Kit for mounting
hardware.
❏
The rack or cabinet should be adequately secured to prevent it
from becoming unstable and/or falling over. The server should
be mounted in a position toward the bottom of the rack for
stability.
❏
Ensure that the server does not overload the power circuits,
wiring, and over-current protection. To determine the
possibility of overloading the supply circuits, add together the
amperage ratings from the labels of all equipment installed on
the same circuits and compare the total with the rating limits
for the supply circuits.
❏
Make sure that the power source circuits are properly
grounded, then use the supplied power cords to connect the
server to the circuit. See the “Safety Considerations”
statements on the page following the title page in this guide.
If your installation requires a different power cord than the one
supplied with the server, be sure to use a power cord displaying
the mark of the safety agency that defines the regulations for
power cords in your country. The mark is your assurance that
the power cord can be used safely with the server.
❏
Do not install the server in an environment where the operating
ambient temperature might exceed 40°C (104°F).
❏
Do not block airflow around the back of the unit.
Regulatory and Safety Information
D-5
D-6
Regulatory and Safety Information
Index
Numerics
100Base-TX 2-6, 2-8, 3-6, C-1
10Base-T 2-6, 2-8, 3-6, C-1
A
access
client access to server 5-1 to 5-3,
11-10 to 11-11
failures 11-10 to 11-11
on network 2-12, 5-1, 6-4, 11-2,
11-10 to 11-11
restriction see security
acoustics C-2
activity light
disk drive 2-8, 2-12, 2-16, 6-1, 6-4,
11-1 to 11-3
link 2-12, 11-1 to 11-3
tape 11-1 to 11-2
adapter
SCSI adapter for HP DAT 24i 8-6
adding
disk drives to server 7-1 to 7-7
disk drives to volume 4-8
tape drive to server 8-1 to 8-9
address
assignment preparation 2-6, 2-9
IP address 2-6, 2-9, 2-13, 3-6, 4-1, 4-6,
6-8
MAC 3-6, 5-2
administrator
name and password 4-5
tool HD Server Admin 4-1
agent see SNMP
alerts
e-mail 4-12, 6-9
for SNMP 4-12, 6-9
notification 2-12, 6-4, 11-2, 11-7
viewing 3-6, 11-7
alternate firmware version 10-2 to 10-4,
11-8, 11-15
America Online A-2
archive bit 9-6
Argentina warranty statement B-5 to B-6
array 4-7
asset number of server for SNMP 6-9
attention light 11-1 to 11-2, 11-4
Australia regulatory requirements D-2
Australia warranty statement B-3
authentication
alerts for SNMP 6-9
pass-through validation of users 4-11,
5-3, 6-8
automatic server restart 2-11, 3-4, 3-6, 4-5,
6-6, 6-8, 6-10, 11-18
auto-negotiate link 2-11, 3-6, 6-3
B
backup
access problems 11-16
the configuration 4-13, 9-7 to 9-8, 9-10
configuring 9-4 to 9-8
files 9-1 to 9-8
firmware version 10-3 to 10-4
network backup 8-1, 8-10 to 9-1
BAD FW IMAGE message 11-8, 11-15
blinking lights 11-2
boot
mode on control panel 10-3, 11-8
ROM version 3-6
BOOTP 2-6, 2-9, 3-6, 4-6
browser see web
C
Canada regulatory statement D-2
capacity
disks 7-1
tape 9-2
cartridges 2-17, 8-2, 9-2 to 9-3, 11-2
catalog of backup tape 9-5, 9-11
Change Password on control panel 2-11,
3-4, 3-6
check
button on control panel 3-1
file system 4-14, 11-6
Index 1
checklist 2-2, 2-6
China safety statement D-4
Clean light 2-17, 9-3, 11-1 to 11-2, 11-4
cleaning for tape drive 2-17, 8-2, 9-3
client access to server 5-1 to 5-3,
11-10 to 11-11
close enclosure 11-27
community name for SNMP 4-12, 6-9
compatibility mode for tape backups 9-6
compression for backups 9-6
CompuServe A-2
config directory 9-7 to 9-8
configuration
backing up configuration 4-13,
9-7 to 9-8, 9-10, 11-14
of backup 9-4 to 9-8
changes take effect 2-14, 3-5, 4-4, 4-13
on control panel 2-9 to 2-11, 3-1 to 3-6,
6-2 to 6-3
disk and file system 4-7 to 4-11
resetting to defaults 6-7
restoring configuration 9-9 to 9-11,
11-14, 11-20 to 11-22
using web 2-13 to 2-15, 4-1 to 4-13,
9-4 to 9-11
Connect As 5-2
connector
network 2-6 to 2-8, C-1
power 2-7 to 2-8, 6-1
RJ-45 2-6 to 2-8, C-1
SCSI 2-5, 2-7
contact name for server 6-9
control panel
alerts 11-7
exit 3-5, 3-7
fault messages 2-8, 6-1, 6-10, 11-8,
11-15
initialization messages 2-8, 2-12, 6-1,
6-4, 11-2, 11-7 to 11-8, 11-15
modes 3-2
password 3-3 to 3-4, 3-6, 6-3, 11-12
setup and configuration 2-9 to 2-11,
3-1 to 3-6
stops changing 2-8, 6-1, 11-8
unexpected messages 11-8
cooling see temperature
2 Index
cover for slot see filler panel
customer support forums A-2
D
date and time 2-12, 4-5, 6-4, 6-9, 11-2, 11-7
daylight savings time 4-5, 6-9
DDS tape 8-1
Declaration of Conformity D-3
default
gateway 2-6, 2-10, 3-6, 4-6, 6-8
resetting to defaults 3-6, 6-7 to 6-9
share see Public
URL for SNMP 6-9
DHCP 2-6, 2-9, 3-6, 4-6
dimensions C-1
disaster recovery 11-13, 11-19 to 11-22
disaster recovery tape 9-7 to 9-8, 9-10
disk drive
configuration 4-7
drive activity light 2-8, 2-12, 2-16, 6-1,
6-4, 11-1 to 11-3
drive power light 2-8, 2-12, 2-16, 6-1,
6-4, 11-1 to 11-2, 11-4
failure 11-5 to 11-6, 11-9,
11-12 to 11-13, 11-20, 11-23, 11-25
filler panel 2-16, 7-3
handling caution 7-2
installation and configuration 7-1 to 7-7
setup 4-7 to 4-9
status 11-5 to 11-6
Disk Setup page 11-5 to 11-6
display
power 2-7 to 2-8, 2-16, 6-1 to 6-2,
11-2 to 11-3
see also control panel
DNS 2-13, 4-1, 4-6, 4-12, 6-8
documentation 3 to 4, 2-1
domain
controller 4-6
DNS 4-6, 6-8
NT 4-6, 5-1, 6-8
down button on control panel 3-1
download firmware 10-2
drive see disk drive or tape drive
duplex setting 2-11, 3-4, 3-6, 6-3
E
eject
cleaning cartridge 2-17, 9-3
tape cartridge 9-6, 9-11, 11-16
electrical specifications C-1 to C-2
e-mail 4-6, 4-12, 6-9
enclosure
opening and closing 11-25 to 11-27
power cabling 8-7, 11-31
power components 11-3
repair 11-35
SCSI cabling 8-6, 11-34
environment specifications C-1 to C-2
equals sign on control panel 3-1
erase tape 9-11
errors displayed on front of server 2-8, 6-1,
11-3 to 11-4
errors see also problems with server
Ethernet 2-6
European Union declaration D-3
event logging 4-12, 4-14, 6-9, 11-6
exit on control panel 3-5, 3-7
expand volume 4-8, 7-2
Explorer 4-1
external tape drive 8-1, 8-8 to 8-9, 9-1, 9-5,
9-10 to 9-11
F
FAIL on control panel 2-8, 6-1, 6-10, 11-8
fan 2-16, 11-3, C-1
FAULT on control panel 2-8, 6-1, 6-10, 11-8
FF on power display 2-8, 2-16, 6-1, 11-3
file
file system check 4-14, 11-6
file system recovery 11-13,
11-19 to 11-22
shares see shares
filler panel 2-16, 7-3, 8-5
Find Computer 11-10
firmware
alternate image 10-3 to 10-4, 11-8,
11-15
download 10-2
updating 10-1 to 10-4
version in HD Server
Admin 10-1 to 10-4
version on control panel 3-6, 10-1, 11-8,
11-15
Flash memory 10-2 to 10-3
flashing
character on control panel 2-9, 3-1
light on tape drive 2-17, 9-3, 11-2, 11-4
lights on drives 2-12, 2-16, 6-4, 11-2,
11-4
see also blinking lights
front panel see control panel
front view of server 2-7, 6-2, 11-1
full duplex 3-6
FW see firmware
G
gateway 2-6, 2-10, 3-6, 4-6, 6-8
Gateway, Subnet, or IP invalid message 3-5
get for SNMP 4-12, 6-9
group lists 4-11
H
half duplex 3-6
hardware address 3-6, 5-2
HD Server Admin
backup & restore 9-4 to 9-11
failure 11-10
monitoring status 4-14, 11-5 to 11-6,
11-9
navigating 4-4
password 4-5, 11-12
setup and configuration 2-13 to 2-15,
4-1 to 4-13, 9-4 to 9-11, 10-1 to 10-2
Help button 2-13, 4-4
hot spare 4-8
hot swap disk drives see warm swap
Index 3
L
HP
Customer Care Centers A-1
forums A-2
HP Hot Swap Disk Module 7-1
HP Rackmount Kit 2-5, D-5
HP SureStore DAT or DLT drive 8-1
HP on power display 2-8, 6-1,
11-2 to 11-3
I
Identity web page 2-14, 4-3, 4-5
IEEE 802.3 2-6
indicator see light
initialization state 6-10
installation wizard see wizard 2-13
installing
disk drives 7-1 to 7-5
external tape drive 2-8
first time 2-1 to 2-15, 6-10
after the first time 6-1 to 6-3, 6-7
preparation 2-6
tape drive 8-1 to 8-7
internal tape drive 8-1 to 8-2, 9-1, 9-5,
9-10 to 9-11
Internet Explorer 4-1
invalid IP settings 3-5 to 3-6, 6-4, 11-8
IP
address 2-6, 2-9 to 2-10, 2-12 to 2-13,
3-6, 4-1, 4-6, 6-4, 6-8, 11-2, 11-7
invalid addressing 3-5 to 3-6, 6-4, 11-8
method of assigning addresses 2-6, 2-9,
3-6, 4-6, 6-8
J
Japan regulatory statement D-2
JavaScript 4-1
K
key 2-3, 2-7, 6-2, 7-3 to 7-5, 8-3, 8-7
4 Index
LAN address 3-6, 5-2
LCD see control panel
LED
see light
see also power display
LF on power display 2-8, 6-1, 11-3
lifting procedures D-5
light
Clean on tape drive 2-17, 9-3,
11-1 to 11-2, 11-4
drive activity 2-7 to 2-8, 2-12, 6-1 to 6-2,
6-4, 11-1 to 11-3
drive power 2-7 to 2-8, 2-12, 6-1 to 6-2,
6-4, 11-1 to 11-2, 11-4
errors 2-8, 6-1, 11-3 to 11-4
link/activity 2-7, 2-12, 6-2, 11-1 to 11-3
main power light 2-7 to 2-8, 2-12,
6-1 to 6-2, 6-4, 11-1 to 11-3
normal patterns 11-1 to 11-2
tape activity light 11-1 to 11-2
tape attention/clean light 11-1 to 11-2,
11-4
link problems and verification 11-3
link speed 2-11, 3-4, 3-6, 6-3, 6-8, 11-11
link/activity light 2-7, 2-12, 6-2, 11-1 to 11-3
location of server 6-8
lock see key
log
backup and restore 9-6, 9-10 to 9-11
event 4-12, 4-14, 6-9, 11-6
M
MAC address 3-6, 5-2
main power light 2-7 to 2-8, 2-12, 6-1 to 6-2,
6-4, 11-1 to 11-3
maintenance of hardware 2-16 to 2-17,
9-2 to 9-3
management
remote management applications 4-5,
4-12
server URL 6-9
see also HD Server Admin
map drive 5-1 to 5-3, 11-11
mask see subnet mask
media caution signal 2-17, 9-3
menu 3-1
Mexico warranty statement B-3 to B-4
Microsoft
Internet Explorer 4-1
Microsoft Networking web page 4-6,
4-10 to 4-11
Windows NT see NT
module
hard disk drive 7-1, 11-23, 11-25
server module 11-20, 11-31 to 11-35
tape drive 8-1, 11-28 to 11-31
verification 11-5
monitoring server
control panel 3-2, 3-6, 6-4, 6-10,
11-1 to 11-2, 11-7
HD Server Admin 4-14, 9-11,
11-5 to 11-6, 11-9
mounting
server in rack 2-5, D-5
tape drive in tray 8-3
N
name
resolution 4-6
server 4-5, 5-2, 6-8
NAS (Network Attached Storage) 1-1
Navigator 4-1
negotiate 10/100 connection 2-11, 3-6, 6-3
NetBIOS node type 4-6, 6-8
Netscape Navigator 4-1
network
backup 8-1, 8-10 to 9-1
cable 2-6, 2-8
configuration 2-9 to 2-10, 4-6,
4-10 to 4-12
connector C-1
failures 11-10 to 11-11
link/activity light 2-12, 11-2 to 11-3
neighborhood 5-1, 11-10
speed and duplex setting 2-11, 3-6, 6-3,
11-11
New Zealand warranty statement B-3
No link display for Link Speed 4-2, 11-11
normal operation 2-12, 2-16, 6-4, 6-10,
11-1 to 11-2
notification
e-mail 4-6, 4-12, 6-9
SNMP 4-6, 6-9
O
open enclosure 11-25 to 11-27
operating
states 6-4, 6-10, 11-1
see also maintenance
see also normal operation
P
parameter see configuration
pass-through authentication 4-11, 5-3, 6-8
password
control panel 2-11, 3-3 to 3-4, 3-6,
6-3 to 6-4, 11-12
HD Server Admin 4-5, 11-12
lost or forgotten 11-12
reset button 11-12
user or share 4-10 to 4-11, 5-1 to 5-2
path to share 5-2
PDC 4-6
permissions 4-10 to 4-11
PF on power display 2-8, 6-1, 11-3
phone
server contact 6-9
support from HP A-1
ping to check IP accessibility 4-2,
11-10 to 11-11
Index 5
power
cabling inside enclosure 8-7, 11-31
connector 2-7 to 2-8, 6-1, 8-7, 11-31
cord 2-3, 2-8, 6-1, D-5
cycling power 6-5 to 6-6, 6-10,
11-18 to 11-19
display 2-7 to 2-8, 2-12, 2-16, 6-1 to 6-2,
6-4, 11-2 to 11-3
drive power light 2-8, 2-12, 2-16, 6-1,
6-4, 11-1 to 11-2, 11-4
fault indication 2-16, 11-3 to 11-4
input switch see voltage
main power light 2-7 to 2-8, 2-12,
6-1 to 6-2, 6-4, 11-1 to 11-3
sequence for power on 2-8
sources 2-6, 2-8, 6-1
specifications C-1
supplies 2-6, 11-3, C-1
switch 2-7 to 2-8, 6-1 to 6-2, 6-5,
11-18 to 11-19
voltage 2-6 to 2-7, C-1
problems with server 11-1 to 11-35
product list and description 1-1, 2-3 to 2-4
proxy 11-10
pub share 4-10, 5-1 to 5-2
R
rack mounting 2-5, D-5
RAID 5 4-7, 7-1
read/write failure 11-9
rear view of server 2-7
recreate volume 4-9, 11-19
redundancy 2-6, 4-8, 9-1, 9-10, 11-5, C-1
reference table
configuration options 2-15
control panel settings 3-6
control panel usage 3-1
lights 11-2 to 11-4
operating states 6-10
power cords 2-3
registration on web 2-15
regulatory statements D-1 to D-2
re-installing the server see installing after
the first time
reliability procedures for tape
backup 9-2 to 9-3
6 Index
repair procedures 11-17 to 11-35
replacement see repair procedures
reset defaults 3-6, 6-7 to 6-9
reset passwords 11-12
restart 2-11, 2-14, 3-4, 3-6, 4-4 to 4-5, 4-13,
6-1, 6-8, 6-10, 11-18
Restore web page 9-9
restoring
configuration 9-10, 11-13 to 11-14,
11-20, 11-22
files 9-9 to 9-11, 11-13, 11-19, 11-22
RJ-45 connector 2-6 to 2-8, C-1
ROM version 3-6
router see gateway
S
safety information C-2, D-4
save changes
back up entire configuration 4-13, 9-8,
9-10, 11-14, 11-22
control panel 3-5
HD Server Admin 4-4, 4-13
Installation Wizard 2-14
schedule backups 9-4
scripting 4-1
scroll on control panel 3-1
SCSI
adapter for HP DAT 24i tape drive 8-6
cable for external tape drive 8-9
cabling inside enclosure 8-6, 11-34
connector C-1
ID 8-2, 8-8, 9-5, 9-10 to 9-11
SCSI-2 C-1
terminator 2-5, 2-7, 8-8 to 8-9
security
failures 11-11
model for Microsoft
networking 4-10 to 4-11
permissions 4-10, 5-1 to 5-2
users and groups 4-11, 5-1 to 5-2
see also key
see also password
self-test 2-8, 6-1
server
addressing 2-13, 4-1
name 2-12, 4-5, 5-2, 6-4, 6-8, 11-2, 11-7
server module replacement 11-20,
11-31 to 11-35
service
HP Authorized Dealer B-1
support A-1 to A-2
warranty B-1 to B-2
set for SNMP 4-12, 6-9
setup
setup mode on control panel 3-2, 3-6,
6-2 to 6-3
see also configuration
share-level security 4-10, 5-2 to 5-3
shares 4-10 to 4-11, 5-1 to 5-3
shut down 3-7, 4-13, 6-5, 6-10, 11-17
Shutdown/Restart web page 6-6
side door 8-3 to 8-4, 11-27
slot cover see filler panel
SNMP 4-6, 4-12, 6-9
spare disk drive 4-8
specifications C-1 to C-3
speed of link 2-11, 3-4, 3-6, 6-3
startup see installing
states of operation 6-4, 6-10, 11-1
status see monitoring
subnet mask 2-6, 2-10, 3-6, 4-6, 6-8
summary of installation steps 2-2
Summary web page 4-14, 11-5 to 11-6, 11-9
support
forums on bulletin boards A-2
from reseller A-1
HP Customer Care Centers A-1
HP Electronic Support Center A-2
HP phone support A-1
local support URL 6-9
switch
input voltage switch 2-6 to 2-7, C-1
power 2-7 to 2-8, 6-1 to 6-2, 6-5,
11-18 to 11-19
system directory 9-7 to 9-8, 9-11
System Information web page 4-5
T
tables see reference table
Taiwan regulatory statement D-2
tape
cartridges 11-4
handling tips 9-2 to 9-3
indicators 11-2, 11-4
maintenance 9-2 to 9-3
unloading 9-6 to 9-11
utilities 9-11
writing 9-6 to 9-7
tape drive
attaching external tape drive 2-8
attention/clean light 11-1 to 11-2, 11-4
cleaning 2-17, 9-3
filler panel 8-5
handling caution 8-2
installation 8-1 to 8-7
maintenance 2-17, 9-3
problems 11-16, 11-28 to 11-31
see also backup and restoring
tape activity light 11-1 to 11-2
TCP/IP web configuration 4-6
temperature 2-16, 11-4, 11-12, C-1 to C-2,
D-5
terminator for SCSI connection 2-5, 2-7,
8-8 to 8-9
test tape 9-11
threshold for event logging 4-12, 6-9
time 4-5
see also date
time zone 4-5, 6-9
traps for SNMP 6-9
troubleshooting 11-1 to 11-35
twisted-pair cabling C-1
U
unload tape cartridge 9-6 to 9-7, 9-11
up button on control panel 3-1
updating firmware 10-1 to 10-4
URL
default SNMP 6-9
HP Electronic Support Center A-2
local support 6-9
registration 2-15
server 2-13, 4-1
SNMP management 6-9
user and group configuration 4-11
Index 7
user-level security 4-10 to 4-11, 5-2
username
administrator 4-5
client user 4-11, 5-2
utilities for tape backup 9-11
V
verification 2-8, 2-12, 6-1, 6-4, 6-10,
11-1 to 11-2
version
firmware version on control panel 3-6
ROM version on control panel 3-6
view mode on control panel 3-2, 3-6
voltage 2-6 to 2-7, C-1
volume 4-7, 4-9, 7-1 to 7-2, 11-5 to 11-6
W
warm swap disk drive modules 7-1, 7-3,
11-23, 11-25
warranty service and terms B-1 to B-6
web
browser 4-1
HP Electronic Support Center A-2
Web Console web page 4-5
see also HD Server Admin
weight C-1
WINS 4-6, 6-8
wizard for installation and
configuration 2-13 to 2-15
workgroup name 4-6, 5-1, 6-8
write data failure 11-9
X
X button on control panel 3-1
8 Index
©Copyright 1999
Hewlett-Packard Company
Printed in Singapore 8/99
Manual Part Number
5967-9979
*5967-9979*
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement

Languages