27938 INTRODUCTION 40-Channel 2.4 GHz Caller ID with Call Waiting Cordless Telephone User's Guide CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. DIGITAL SECURITY SYSTEM CONNECTING THE TELEPHONE LINE DEFAULT SETTING SELECTION Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access, and charges to your phone line. 1. Plug the one end of the telephone line cord into the jack marked TEL LINE on the back of the base and the other end into a modular wall phone jack. 1. Press the flash/program button until DEFAULT shows in the display. NO is the default setting. When you place the handset in the base, the unit verifies its security code. After a power outage or battery replacement, you should place the handset in the base for the code. 2. Set the RINGER switch (on the handset) to ON, and place the handset in the cradle on the base. 2. Use the cid/vol (+ or -) button or the handset number pad to scroll to NO or YES. Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. You must subscribe to one of these services in order to use this unit. IMPORTANT INSTALLATION INFORMATION Your Caller ID phone enables you to: • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Identify callers before you answer the phone. NOTE: The phone is shipped from the manufacturer in tone dialing mode. • View the time and date of each incoming call. • Record up to 40 Caller ID messages sequentially. 3. Press flash/program to store selection. You will hear a confirmation tone. CORDLESS PHONE BASICS CANCEL CID/VOL (+ or -) button TALK/call back button • Use caution when installing or modifying telephone lines. • Know who called while you were away. cid/vol To get the most from your new phone, we suggest that you take a few minutes right now to read through this user's guide. IMPORTANT: In order to use all of the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. • Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems. redial button INSTALLING THE PHONE Your telephone should be placed on a level surface such as a desk or table top, or you can mount it on a wall. A desktop/wall mounting pedestal is packaged with your phone. * TONE/cancel button redia l forma 1 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 OPER # PAUSE cancel * TONE delete NOTE: For desktop charging only, the handset may be charged facing up or down. CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN We bring good things to life. WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. 2 CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT. SEE MARKING ON BOTTOM / BACK OF PRODUCT NOTE: If desired, gather the extra telephone line and power supply cord together, fasten with a wire tie, and store inside the wall mounting pedestal. 1 SET UP INSTALLING THE HANDSET BATTERY NOTE : You must connect the handset battery before use. EQUIPMENT APPROVAL INFORMATION Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. BEFORE YOU BEGIN cid/vol TALK CALL BACK format use 2 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 OPER # PAUSE ABC cancel TONE delete program mem chan Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. • If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. HEARING AID COMPATIBILITY (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. US NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM Model 27938C 16341630 (Rev. 1 DOM E) 04-21 Printed in China ATLINKS USA, Inc. 101 West 103rd Street Indianapolis, IN 46290 © 2004 ATLINKS USA, Inc. Trademark(s) ® Registered Marca(s) Registrada(s) PRESS DOWN FIRMLY RED WIRE 1. Push down on the top of the battery compartment door (located on the back of handset) and remove it. redial e/in flash ringer off Base on Handset Belt clip 2. Lift the battery pack and connect it's plug to the jack inside the compartment. Handset battery Wall mounting pedestal AC power supply MODULAR JACK REQUIREMENTS You will need an RJ11C type modular phone jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed. 1. Press the flash/program button until “1ENG 2FRA 3ESP “ shows in the display. “1ENG “ is the default setting. 2. Use the cid/vol (+ or -)button or the handset number pad to enter your selection. delete 1 * A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. BLACK WIRE Make sure your package includes the items shown here. charg There are five programmable menus available: Language, Area Code, Ringer Tone, Tone/Pulse Dialing, and Default Setting. LANGUAGE SETTING SELECTION BATTERY PARTS CHECKLIST PAGE If you want to mount the phone on a wall, attach the wall mounting pedestal by first inserting the tabs into the slots on the lower portion of the bottom of the base and then snapping the pedestal into the slots on the upper portion of the base bottom. (Wall plate not included.) Telephone line cord Wall plate Modular telephone line jack INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some longrange cordless telephone systems. NOTE : It is important to maintain the polarity (black and red wires) to the jack inside the compartment as shown in the illustration. 3. Press flash/program to store selection. AREA CODE SELECTION 1. Press the flash/program button until “AREA CODE - - -” shows in the display. “- - -” is the default setting. 2. Use the handset number pad to enter your three digit area code. 3. Press channel/delete button to erase the wrong entered LAC. To Replace an Old Memory with a New CID Record: Press the PAGE button on the base. The handset beeps continuously for about 2 minutes or until you press the TALK/CALLBACK button on the handset. 1. Repeat steps 1 through step 3 in Transferring CID Records To Memory. The RINGER switch must be ON for the handset to ring during incoming calls. flash ringer NOTE: For best results, before you hang the phone on the wall, charge the phone on a flat surface. This feature helps to locate a misplaced handset. RINGER SWITCH # PAUSE button channel/delete button ringer switch on flash/program button memory button RECEIVING A CALL 1. Check the display to see who is calling. 2. Press the TALK/CALLBACK button. MAKING A CALL To make a call, press the TALK/CALLBACK button before you dial and press it again to hang up. Or you may dial a number, and then press the TALK/CALLBACK button. REDIAL While the phone is on, press the redial button to quickly redial the last number you dialed (up to 32 digits). If you get a busy signal, and want to keep dialing the number, just press redial again (you don't have to turn the phone off and back on). VOLUME The cid/vol (+ or -) button controls the volume of the handset's earpiece. Press the right arrow to increase the volume and the left arrow to decrease the volume. When your telephone rings, and you are subscribed to Caller ID Call Waiting service, you will receive information (if available) transmitted by your local telephone company. You will also receive Caller ID information from Call Waiting calls. If you receive an incoming call and you are already on the phone, a beep indicates the presence of a Call Waiting Call on the line, and Caller ID information for the Call Waiting call shows on the display. This information may include the phone number, date and time; or the name, phone number, and date and time. The unit stores up to 40 calls for later review. Repeat call message. Indicates that duplicate calls from the same number have been received. Date DIALING A CALLER ID NUMBER 1. Make sure the phone is OFF (not in talk mode). 2. Use the cid/vol (+ or -) buttons to display the desired Caller ID record. 7-digit 7-digit telephone number. 10-digit 3-digit area code + 7-digit telephone number. • Press the program/flash button to put the current person on hold so that you can answer the incoming call. 11-digit long distance code “1” + 3-digit area code + 7-digit telephone number. 2. If the number will not dial as shown, press the FORMAT button. Repeat if necessary, until the correct number of digits are shown. Caller ID phone number Caller ID name CONNECTING THE AC (ELECTRICAL) POWER The phone is ON when the charge/ in use indicator on the base is lit. The in use indicator on the base flashes when you receive a call. When you receive a call, the information is transmitted by the phone company to your Caller ID telephone between the first and second ring. Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet. The charge/in use indicator turns on to indicate the battery is charging when the handset is placed on the base cradle. 2. Use the cid/vol (+ or -) button or the handset number pad to scroll to 1, 2, or 3. CHANNEL BUTTON When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. 3. Press flash/program to store selection. 4. Press channel/delete again to erase all records. You will hear a confirmation tone. The display shows NO CALLS. The FORMAT button lets you change the format of the displayed CID number. The available formats are as follows. 1. Press the flash/program button until “RINGER TONE” shows in the display. “1” is the default setting. CAUTION: Use only the ATLINKS USA, Inc. 5-2617 (gray) or 5-2616 (black) power supply that came with this unit. Using other power supplies may damage the unit. 3. Press and hold channel/delete button until DELETE ALL? shows in the display. CHANGING THE CID NUMBER FORMAT RECEIVING AND STORING CALLS 2. Use the cid/vol (+ or -) button or the handset number pad to scroll to 1TONE or 2PULSE. 1. Make sure the phone is OFF (not in talk mode). 2. Use the cid/vol (+ or -) buttons to display any Caller ID record. Number of calls IN USE INDICATOR 1. Press the flash/program button until “1TONE 2PULSE” shows in the display. “1TONE” is the default setting. DELETING ALL RECORDS 3. Press TALK/CALLBACK. The number dials automatically. If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display. To connect to the waiting call, press the flash button on the handset and your original call is put on hold. You may switch back and forth between the two calls by pressing the flash button. RINGER TONE SELECTION TONE/PULSE DIALING SELECTION 1. Make sure the phone is OFF (not in talk mode). 4. Press channel/delete again to erase the record and the next Caller ID record shows in the display. You will hear a confirmation tone. 4. Place the handset in the charging cradle. NOTE: If the battery is not installed in the handset, or if the battery pack is not properly connected to the jack inside the battery compartment, NO BATTERY shows in the display when the handset is placed in the charging cradle. DELETING THE CURRENT RECORD 3. Press channel/delete. The display shows DELETE CALL ID? FLASH While talking, you might need to manually change the channel in order to get rid of static. Press and release the channel/delete button to advance to the next clear channel. Use the channel/delete button to erase the record currently shown in the display or all records. Caller ID (CID) is a service available from your local telephone company. For Caller ID to work on this system, you must subscribe to Caller ID service. To receive Caller ID information for a Call Waiting call, you must subscribe to the combined Caller ID Call Waiting service. 4. Press flash/program to store selection. Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised. DELETING RECORDS CALLER ID FEATURES 3. Close the battery compartment by pushing the cover up until it snaps into place. 3. Press flash/program to store selection. 2. Press the memory button, and “REPLACE MEMO?” shows in the display. 3. Press the memory button again, and the new CID record replaces the old memory in that location. You will hear a confirmation tone. 2. Use the cid/vol (+ or -) buttons to display the desired Caller ID record. Time TIP: Don’t use the TALK/CALLBACK button to activate custom calling services such as call waiting, or you’ll hang up the phone. 3. Press the desired memory location. Example, press the number 1 key to store the record in memory location 1. 4. Press the memory button again to confirm. You will hear a confirmation tone. program mem chan off IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. ABC NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to re-format CID records stored in memory. FINDING THE HANDSET format button t 2 You may transfer a Caller ID record to your phone’s memory. 2. Press the memory button. NOTE: The ringer does not have to be on for this feature to work. TALK CALL BACK delete TRANSFERRING CID RECORDS TO MEMORY 1. Use the cid/vol (+ or -) button to scroll to the desired record. Press the * TONE/cancel button to cancel any command you initiated. Display • Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. 3. Follow the automated instructions to get the information you need. 4. Hang up the handset and the phone automatically returns to PULSE (rotary) dialing mode. WALL MOUNTING • Never install telephone wiring during a lightning storm. 2. When your call is answered, press the * TONE/cancel button on the handset number pad to temporarily change from PULSE dialing to TONE dialing. Temporary tone dialing mode shows in the display as . NOTE: Check with your local phone company regarding name service availability. 1. Use the cid/vol (+ or -) buttons to scroll to the number you want to call back. 3. Press TALK/CALLBACK. The number dials automatically. MEMORY Store up to ten 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 40 Caller ID records that can be stored in the Caller ID memory log. TEMPORARY TONE REVIEWING RECORDS STORING A NAME AND NUMBER IN MEMORY This feature is useful only if you have pulse dialing service. Temporary Tone Dialing enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc. For example, when you call your bank you may need to enter your bank account number. Temporarily switching to Touch Tone mode allows you to send your number. As calls are received and stored, the display is updated to let you know how many calls have been received. 2. Press the memory button. 1. Dial the telephone number and wait for the line to connect. • Press the cid/vol + button to scroll through the call records from the oldest to the newest. • Press the cid/vol - button to scroll through the call records from the most recent to the oldest. 1. Make sure the phone is OFF (not in talk mode). 3. Press the desired memory location (0 through 9). 4. Press the memory button again. The display shows ENTER NAME. NOTE: If you don't want to enter the name, skip step 5. 6. Press the memory button to save the name. The display shows ENTER NUMBR. 7. Use the number keypad to enter the telephone number you want to store (up to 24 digits). Memory Location Long distance access number Authorization code Frequently called long distance number 7 8 9 1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. 1. Make sure the phone is ON. TIP: Wait for the access tones before pressing the next memory button, or your call might not go through. STORING A REDIAL NUMBER The handset can be used with an optional headset for hands free operation. 2. Press the redial button. 3. Press the memory button to store the number. You will hear a confirmation tone. 1. Connect the headset to the HEADSET jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected. 1 2 4 GHI 7 PQRS 5 JKL 6 MNO 8 TUV 9 WXYZ 0 OPER # PAUSE cancel * TONE delete 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the redial button. 3. Press the memory button, and "REPLACE MEMO?" shows in the display. 4. Press the memory button to replace the old memory with the new redial number. You will hear a confirmation tone. NOTE: If the redial number has more than 24 digits, the redial number cannot be stored in memory. DIALING A STORED NUMBER 1. Make sure the phone is ON by pressing the TALK/CALLBACK button. 2. Press the memory button. 3. Press the number (0-9) for the desired memory location. The number dials automatically. - OR 1. Make sure the phone is OFF (not in talk mode). 2. Press memory button. 3. Use the cid/vol (+ or -) buttons to scroll through the numbers stored in memory until the desired number is shown. 4. Press TALK/CALLBACK. The numbers dial automatically. IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls in off-peak hours, such as early morning or late evening. INSERTING A PAUSE IN THE DIALING SEQUENCE Press the # PAUSE button to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE shows on the display as a “P. “ Each pause counts as 1 digit in the dialing sequence. 2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately two to three inches from your mouth. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. Snap the ends of the belt clip into place. CHANGING THE BATTERY Make sure the telephone is OFF before you replace battery. 1. Remove the battery compartment door. 2. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset. 3. Insert the new battery pack and connect the cord to the jack inside the handset. 4. Put the battery compartment door back on. 5. Place handset in the base to charge. Allow the handset battery to properly charge (for 12 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. NOTE: If the battery is not installed in the handset, or if the battery pack is not properly connected to the jack inside the battery compartment, NO BATTERY shows in the display when the handset is placed in the charging cradle. CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book. CHAIN DIALING FROM MEMORY Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service: RBR C RC 3. Press channel/delete a second time to delete the entry. The display shows DELETED. You will hear a confirmation tone. Slot for belt clip CONNECTING THE BELT CLIP RB 2. While the entry is displayed, press channel/delete to delete the entry. The display shows DELETE? Ni-Cd • Avoid dropping and other rough treatment to the phone. • Is battery fully charged? Charge the battery for 12 hours or replace the battery. Make sure the battery is properly installed and connected. CAUSES OF POOR RECEPTION • Aluminum siding. • Foil backing on insulation. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. 4. To return to normal operation, unplug the headset from the jack. 1. Press memory, then use the cid/vol (+ or -) buttons to view the entry. Or use the touch tone pad on your handset to enter the memory location. No Display • Heating ducts and other metal construction can shield radio signals. Headset plug NOTE: The RBRC seal on the battery used in your ATLINKS USA, Inc. product indicates that we are participating in a program to collect and recycle Nickel Cadmium batteries throughout the United States. Please call 1-800-8-BATTERY for information or contact your local recycling center. • Did you program the memory location keys correctly? CALLER ID SOLUTIONS • If you are using AC (electrical) power, make sure that the unit is connected to a nonswitched electrical outlet. Disconnect the unit from the plug and plug it in again. • Are you subscribed to Caller ID service from your local telephone company? Caller ID incomplete data message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. flash on Memory Dialing • Did you follow the proper dialing sequence? ringer 3. Press the talk/callback button to answer a call or make calls using the headset. REVIEWING AND DELETING STORED NUMBERS program mem chan • Replace the battery. • DO NOT expose to direct sunlight or moisture. • Retain the original packaging in case you need to ship the phone at a later date. DEF • See solutions for “No dial tone.” • Did you reprogram numbers into memory after power outage or battery replacement? at 3 ABC • Clean the charging contacts on the handset and base with a soft cloth or an eraser. • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). delete form Low battery warning • Place handset in base cradle for 20 seconds to reset the security code. If that doesn’t work, charge the battery for 12 hours. • Make sure the tone/pulse setting is programmed correctly. cid/vol TALK CALL BACK Page signal Unit beeps TROUBLESHOOTING TIPS • Never use a strong cleaning agent or abrasive powder because this will damage the finish. off To Replace an Old Memory with a New Redial Number: Signals an incoming call • Clean with a soft cloth. Headset jack red ial 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. A long warbling tone (with ringer on) Three short beeps (several times) One beep every 7 seconds To keep your telephone working and looking good, follow these guidelines: HEADSET AND BELT CLIP OPERATION HEADSET TO THE HANDSET Meaning GENERAL PRODUCT CARE 4. At the next access tone, press memory and then 9. 3. Press the memory button to store the number. You will hear a confirmation tone. Signal • Remove batteries if storing over 30 days. 3. When you hear the access tone, press memory and then press 8. CONNECTING AN OPTIONAL • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • Keep batteries out of the reach of children. 2. Press memory and then press 7. 2. Press the memory button, and "REPLACE MEMO? " shows in the display. HANDSET SOUND SIGNALS • To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide. 8. Press memory again to store the number. You will hear a confirmation tone. CHANGING A STORED NUMBER BATTERY SAFETY PRECAUTIONS TELEPHONE SOLUTIONS No dial tone • Check installation: • Base is installed in the basement or lower floor of the house. Is the base power cord connected to a working electrical outlet? • Base is plugged into an AC outlet with other electronic devices. Is the telephone line cord connected to the base unit and the wall phone jack? • Baby monitor is using the same frequency. • Handset battery is low. • You’re out of range of the base. DISPLAY MESSAGES • Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service. • The handset might be out of range of the base. • Make sure the battery is properly charged (for 12 hours). The following indicators show the status of a message or of the unit. • Ensure the battery pack is installed correctly. INCOMPLETE DATA Caller information has been interrupted during transmission or the phone is excessively noisy. • Did the handset beep when you pressed the talk/callback button? Did the in use indicator come on? The battery may need to be charged. Prompt telling you to enter a name for one of the 10 memory locations. Dial tone is OK, but can't dial out Prompt telling you to enter the telephone number for one of the 10 memory locations. Handset does not ring ENTER NAME ENTER NUMBER DELETE ALL? Prompt asking if you want to erase all Caller ID records. DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record that is shown on the display. DELETE? Prompt asking if you want to erase one of the 10 numbers stored in the phone's outgoing memory. • Make sure the tone/pulse setting is programmed correctly. • Make sure the RINGER switch on the handset is turned to ON. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” Charge/In Use Indicator on the base flashes Indicates there is no additional information in the Caller ID memory log. • Provided your phone company offers voice messaging service and you subscribe to it, the charge/in use indicator on the base flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. NEW Indicates call or calls have not been reviewed. Phone dials in pulse with tone service UNKNOWN The incoming call is from an area not serviced by Caller ID or the information was not sent. • Make sure the PHONE is in TONE dialing mode. PAGING Someone has pressed the PAGE button on the base. • Make sure the PHONE is in PULSE dialing mode. BLOCKED The person is calling from a number that has been blocked from transmission. You experience static, noise, or fading in and out REPT Repeat call message. Indicates that a new call from the same number was received more than once. • The handset maybe out of range. Move closer to the base. NO DATA No Caller ID information was received. MESSAGE WAITING Indicates a message is available. NO BATTERY Indicates the battery is not installed in the handset, or the battery pack is not properly connected to the jack inside the battery compartment. END OF LIST Phone won’t dial out • Change channels • Relocate the base. • Charge the battery. • Make sure base is not plugged into an electrical outlet with another household appliance. SERVICE This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Or refer inquiries to: ATLINKS USA, Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date __________________________________________________________________ Name of store __________________________________________________________________ INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. LIMITED WARRANTY What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: ATLINKS USA, Inc. c/o Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information. ACCESSORY ORDER FORM DESCRIPTION black MODEL NO. gray PRICE* Belt clip 5-2560 5-2560 $10.85 Headset 5-2425 5-2444 $36.35 AC Power supply Replacement battery 5-2616 5-2617 $15.50 5-2459 QTY. TOTAL $14.95 To order, call 1-800-338-0376 (for accessories only) or complete this order form. For credit card purchases Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders. Copy your complete account number from your VISA card. My card expires: Copy your complete account number from your Master Card or Discover. Copy the number above your name on the Master Card. My card expires: ____________________________________________________________________ Authorized Signature *Prices are subject to change without notice. Total Merchandise.........................................$_______________ Sales Tax........................................................$_______________ We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent. Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where applicable, we will ship a superseding model. $5.00 Shipping/Handling....................................... $_______________ Total Amount Enclosed.................................$_______________ Mail order form and money order or check (in U.S. currency) made payable to Thomson multimedia Inc. to: Thomson multimedia Inc. Mail Order Department P.O. Box 910139 Dallas, TX 75391-0139 Name_______________________________________________________ Address_____________________________________ Apt.____________ City ________________________State________ ZIP_________________ Daytime Phone Number ( )_______________________________ Please make sure that this form has been filled out completely. ✂ NOTE: The cursor will automatically move to the next position if another number key is pressed. The Number For CUSTOMER: CUT ALONG DOTTED LINE. 5. Use the number keys on the handset to enter the name (up to 15 characters) and press the memory button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for 1 second, and then press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.
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