Gateway TC73 Reference Manual

Add to My manuals
148 Pages

advertisement

Gateway TC73 Reference Manual | Manualzz

NOTEBOOK

REFERENCE GUIDE

Contents

Chapter 1: About This Reference . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing your online User Guide . . . . . . . . . . . . . . . 2

Gateway contact information . . . . . . . . . . . . . . . . . . . 2

Contacting Gateway Customer Care . . . . . . . . . . . 2

Gateway model and serial number . . . . . . . . . . . . 3

Microsoft Certificate of Authenticity . . . . . . . . . . . . . 3

For more information . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Checking Out Your Notebook . . . 5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 3: Setting Up and Getting Started. 15

Working safely and comfortably . . . . . . . . . . . . . . . 16

Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . 16

Setting up your computer desk and chair . . . . . 17

Sitting at your notebook . . . . . . . . . . . . . . . . . . . 17

Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . 18

Protecting from power source problems . . . . . . 20

Connecting to a broadband modem or network . . 20

Connecting the optional dial-up modem . . . . . . . . . 21

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . 23

Waking up your notebook . . . . . . . . . . . . . . . . . . 24

Turning off your notebook . . . . . . . . . . . . . . . . . . . . 24

Restarting (rebooting) your notebook . . . . . . . . . . . 25

Using the status indicators . . . . . . . . . . . . . . . . . . . . 26

i

Contents

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System key combinations . . . . . . . . . . . . . . . . . . . 29

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . 31

Using the optional multimedia panel . . . . . . . . . . . 34

Using the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjusting the brightness . . . . . . . . . . . . . . . . . . . . . . 38

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . 39

Turning your wireless radio on or off . . . . . . . . . . . 41

IEEE 802.11 wireless network radio . . . . . . . . . . 41

Bluetooth radio . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 4: Using Drives and Accessories . . . 45

Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . 46

Identifying drive types . . . . . . . . . . . . . . . . . . . . . 46

Using a DVD drive . . . . . . . . . . . . . . . . . . . . . . . . 47

Using an eSATA (external SATA) hard drive . . . . . . 49

Using the memory card reader . . . . . . . . . . . . . . . . 49

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . 50

Inserting a memory card . . . . . . . . . . . . . . . . . . . 50

Using a memory card . . . . . . . . . . . . . . . . . . . . . . 50

Removing a memory card . . . . . . . . . . . . . . . . . . 50

Adding and removing an Express Card . . . . . . . . . . 51

Installing a printer or other peripheral device . . . . 52

Connecting a USB device . . . . . . . . . . . . . . . . . . . 53

Viewing the display on a projector, monitor, or television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Adjusting the display properties . . . . . . . . . . . . . 56

Using the projector or monitor for a presentation

57

Chapter 5: Managing Power . . . . . . . . . . . . . 59

Monitoring the battery charge . . . . . . . . . . . . . . . . 60

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . 60

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . 62

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . 63

Maximizing battery performance . . . . . . . . . . . . 63

ii

www.gateway.com

Conserving battery power . . . . . . . . . . . . . . . . . . 64

Using alternate power sources . . . . . . . . . . . . . . 65

Changing power modes . . . . . . . . . . . . . . . . . . . . 66

Changing notebook power settings . . . . . . . . . . . . . 67

Changing the power plan . . . . . . . . . . . . . . . . . . 67

Changing advanced settings . . . . . . . . . . . . . . . . 69

Chapter 6: Traveling with Your Notebook . 71

Packing your notebook . . . . . . . . . . . . . . . . . . . . . . . 72

Traveling by air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Radio frequency wireless connections . . . . . . . . . . . 73

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Chapter 7: Maintaining Your Notebook . . . 77

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . 78

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . 78

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . 79

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . 79

Cleaning the notebook screen . . . . . . . . . . . . . . . 80

Maintaining the battery . . . . . . . . . . . . . . . . . . . . . . 80

Storing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . 81

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . 82

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . 83

Recovering pre-installed software and drivers . . 85

Returning to a previous system condition . . . . . 86

Returning your system to its factory condition . 88

Chapter 8: Troubleshooting . . . . . . . . . . . . . 91

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

iii

Contents

Diskette drive (external) . . . . . . . . . . . . . . . . . . . 94

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Express Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

File management . . . . . . . . . . . . . . . . . . . . . . . . . 98

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Memory card reader . . . . . . . . . . . . . . . . . . . . . 106

Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . 106

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . 106

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Networks (wired) . . . . . . . . . . . . . . . . . . . . . . . . 111

Networks (wireless) . . . . . . . . . . . . . . . . . . . . . . 113

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . 118

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . 119

Before calling Gateway Customer Care . . . . . . 119

Appendix A: Legal Information. . . . . . . . . 121

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

iv

CHAPTER 1

About This Reference

About this guide

Accessing your online User Guide

Gateway contact information

Microsoft Certificate of Authenticity

For more information

1

CHAPTER 1: About This Reference

About this guide

This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online

User Guide

.

Accessing your online User

Guide

In addition to this guide, your online

User Guide

been included on your hard drive. Your an in-depth, easy-to-read manual that includes information on the following topics:

has

User Guide

is

Help and technical support

Using and customizing Windows and other software

Using the Internet

Protecting your files

Playing and recording media

Networking

To access your online

User Guide

:

Click (Start), All Programs, then click Gateway

Documentation.

Gateway contact information

Contacting Gateway Customer Care

Your

Setup Guide

contains information about contacting Gateway Customer Care.

2

www.gateway.com

Gateway model and serial number

A label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.

Microsoft Certificate of

Authenticity

Important

The label shown in this section is for informational purposes only. Label information varies by model, features ordered, and location.

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

For more information

For more information about your notebook, visit

Gateway’s

Support

page at www.gateway.com

or the

Web address shown on your notebook’s label. The

Support

page also has links to additional Gateway documentation and detailed specifications.

3

4

CHAPTER 1: About This Reference

Front

CHAPTER 2

Checking Out Your

Notebook

Left

Right

Back

Bottom

Keyboard area

LCD panel

5

Front

CHAPTER 2: Checking Out Your Notebook

Memory card reader

Power indicator

Battery charge indicator

Component

Power indicator

Icon

Battery charge indicator

Memory card reader

Description

LED on - Notebook is on.

LED blinking - Notebook is in Sleep or

Hybrid Sleep mode.

LED off - Notebook is off.

LED orange - Battery is fully charged.

LED blinking orange - Battery is charging.

LED blinking red - Battery charge is very low.

LED solid red - Battery is malfunctioning.

Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader.

For more information, see

“Using the memory card reader” on page 49

. The memory card reader supports Memory

Stick®, Memory Stick Pro®, Mini Secure

Digital®, MultiMediaCard™,

RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards.

Important: RS-Multimedia Card and Mini

Secure Digital cards require the use of an adapter that is available with the media.

6

www.gateway.com

Left

Power connector Ethernet jack

Monitor port eSATA jack

(optional)

HDMI out jack

(optional)

USB port

Headphone jack

Express Card slot

Microphone jack

Component

Power connector

Ethernet jack

Monitor port eSATA jack

(optional)

HDMI out jack

(optional)

USB port

Headphone jack

Icon Description

Plug the AC adapter cable into this connector.

Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an

Ethernet network jack. For more

information, see “Connecting to a broadband modem or network” on page 20

.

Plug an analog VGA monitor or projector into this port. For more information, see

“Viewing the display on a projector, monitor, or television” on page 54

.

eSATA Connect an external SATA hard drive to this optional jack.

HDMI Plug an HDMI device, such as a high definition television, into this optional jack. For more information, see

“Viewing the display on a projector, monitor, or television” on page 54 .

Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.

Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Headphone with SPDIF support

7

8

Component

Microphone jack

Express Card slot

CHAPTER 2: Checking Out Your Notebook

Icon Description

Plug a microphone into this jack.

Insert one Type 54 Express Card into this slot. For more information, see

“Adding and removing an Express Card” on page 51

.

www.gateway.com

Right

Component

USB port

USB port

Icon

DVD drive

Modem jack

Kensington™ lock slot

DVD drive

Modem jack

Kensington lock slot

Description

Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port.

Insert CDs or DVDs into this drive. For more information, see

“Using the DVD drive” on page 46 . To determine the type

of drive in your notebook, examine the drive tray’s plastic cover and compare the

logo to those listed in “Identifying drive types” on page 46 .

Plug a dial-up modem cable into this optional jack. For more information, see

“Connecting the optional dial-up modem” on page 21 .

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

9

Back

CHAPTER 2: Checking Out Your Notebook

Component

Ventilation fan

Icon

Ventilation fan

Description

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

10

Bottom

www.gateway.com

Battery

Battery latch

Battery lock

Ventilation slots and cooling fan

Component Icon

Battery

Battery latch

Battery lock

Memory bay

Memory bay

Hard drive bay

Description

Provides power when the notebook is not plugged into AC power.

Slide to release the battery. For more information, see

“Changing batteries” on page 61 .

Slide to unlock the battery. For more information, see

“Changing batteries” on page 61 .

Memory modules are located in this bay.

11

CHAPTER 2: Checking Out Your Notebook

Component Icon

Hard drive bay

Ventilation slots and cooling fan

Description

The hard drive is located in this bay.

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Keyboard area

Keyboard area for select models

Power button

Status indicators

Keyboard

Multimedia touch controls

(optional)

12

Status indicators

Touchpad

www.gateway.com

Component Icon Description

Power button

Status indicators

Keyboard

Illuminated multimedia touch controls

(optional)

Touchpad

Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. For more information on configuring the

power button mode, see “Changing advanced settings” on page 69

.

Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see

“Using the status indicators” on page 26 .

Provides all the features of a full-sized, computer keyboard. For more information, see

“Using the keyboard” on page 27 .

Use to control playback of CDs and DVDs. The panel includes a capacitive volume control. For more information, see

“Using the optional multimedia panel” on page 34 .

Provides all the functionality of a mouse. For more information, see

“Using the EZ Pad touchpad” on page 31 .

13

CHAPTER 2: Checking Out Your Notebook

LCD panel

Webcam (optional)

Microphone

Component Icon Description

Webcam

(optional)

Microphone

Use to let others see who they are communicating with when making VoIP calls.

For more information, see “Using the webcam” on page 35 .

Use to talk through when making Voice over

Internet Protocol (VoIP) calls.

Important: The microphone is only available when purchased with the optional webcam.

14

CHAPTER 3

Setting Up and Getting

Started

Working safely and comfortably

Connecting the AC adapter

Connecting to a broadband modem or network

Connecting the optional dial-up modem

Starting your notebook

Turning off your notebook

Restarting (rebooting) your notebook

Using the status indicators

Using the keyboard

Using the EZ Pad touchpad

Using the optional multimedia panel

Using the webcam

Adjusting the brightness

Adjusting the volume

15

CHAPTER 3: Setting Up and Getting Started

Working safely and comfortably

Before using your notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain:

Keep hands and arms parallel to the floor.

Adjust the screen so it is perpendicular to your line of sight.

Place your feet flat on the floor or on a footrest.

Although notebooks are sometimes called

“laptops,” do not use your notebook while it rests on your

unprotected

lap. Notebook operating temperatures can become quite high, increasing the risk of burns to your legs. Instead, use a laptop desk to protect your legs.

Do not use the notebook on any soft, conforming surface, such as your lap, a blanket, carpet, or a sofa. Soft surfaces can block your notebook’s ventilation openings, leading to overheating, permanent damage to your notebook, and fire danger. Instead, place your notebook on a rigid, hard surface, and make sure that you keep the ventilation openings on the sides clear.

Warning

Do not use your notebook on a soft surface, such as your lap, a blanket, carpet, or a sofa. You must keep your notebook’s ventilation openings clear of obstructions, or your notebook may overheat, increasing the risk of fire and personal injury.

Reducing eye strain

Sunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes.

Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter.

Use soft, indirect lighting in your work area. Do not use your notebook in a dark room.

16

www.gateway.com

Avoid focusing your eyes on your screen for long periods of time. Every 10 or 15 minutes, look around the room, and try to focus on distant objects.

Where feasible, keep your head vertical while looking at the screen. If you use an external keyboard, raise the notebook so the top of its screen is no higher than eye level.

Setting up your computer desk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.

Select a flat surface for your computer desk.

Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad.

If the desk is not adjustable or is too tall, consider using an adjustable chair to control your arm’s height above the keyboard.

Use an adjustable chair that is comfortable, distributes your weight evenly, and keeps your body relaxed.

Position your chair so the keyboard is at or slightly below the level of your elbow. This position lets your shoulders relax while you type.

Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.

Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support.

Sitting at your notebook

Avoid bending, arching, or angling your wrists.

Make sure that they are in a relaxed position when you type.

Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work.

Take breaks to stand and stretch your legs.

Avoid twisting your torso or neck.

17

CHAPTER 3: Setting Up and Getting Started

Avoiding discomfort and injury from repetitive strain

Vary your activities to avoid excessive repetition.

Take breaks to change your position, stretch your muscles, and relieve your eyes.

Find ways to break up the work day, and schedule a variety of tasks.

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.

Power subsystem

19V DC, 65/90W AC adapter

Temperature:

Operating: 5 °C ~ 35 °C

Non-operating: -20 °C ~ 65 °C

Warning

Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The

AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

Caution

Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

Important

If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, t he battery ma y need to be recalibrated. For information on recalibrating th e battery, see

“Recalibrating the battery” on page 62

.

18

www.gateway.com

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

2 Connect the AC adapter to your notebook’s power connector.

3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see

“Front” on page 6 for the location of the battery charge

indicator). If the battery charge indicator does not turn on, complete the following steps until it turns on:

Unplug the adapter from your notebook, then plug it back in.

Press F

N

+F1 to toggle the status lights on and off.

Make sure the power cord is firmly attached to the AC adapter.

Plug the power cord into a different wall outlet.

19

CHAPTER 3: Setting Up and Getting Started

4 When you finish using your notebook for the first time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns orange and stop blinking.

Important

If the battery charge indicator does not turn orange and stop blinking after three hours, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see

“Gateway contact information” on page 2 .

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a reaching your notebook.

surge protector

, which absorbs voltage surges and prevents them from

Warning

High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

Connecting to a broadband modem or network

Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired

Ethernet network.

20

www.gateway.com

To connect to a cable or DSL modem or to a wired

Ethernet network:

1 Insert one end of the network cable into the network jack on your notebook.

Tip

When using a cable with a sleeve over the plug, pull the sleeve back to make sure that the plug locks into the jack.

2 Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack.

Connecting the optional dial-up modem

Your notebook may have a built-in 56K modem that you can use to connect to a standard telephone line.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection.

21

22

CHAPTER 3: Setting Up and Getting Started

To connect the optional modem:

1 Insert one end of the modem cable into the modem jack on your notebook.

2 Insert the other end of the modem cable into a telephone wall jack. lines.

Important

The modem will not work with digital or PBX telephone

www.gateway.com

Starting your notebook

Warning

Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution

Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

To start your notebook:

1 Lift the LCD panel.

2 Press the power button located above the keyboard.

Tip

For more information about changing the power

button mode, see “Changing advanced settings” on page 69

.

3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account.

23

CHAPTER 3: Setting Up and Getting Started

4 Attach and turn on any peripheral devices, such as printers, scanners, and speakers.

Tip

For more information about connecting peripheral devices, see

“Installing a printer or other peripheral device” on page 52 .

Tip

See the documentation that came with each device for its setup instructions.

5 To open the main menu, click (Start). From that menu, you can run programs and search for files. For more information on using Windows, see “Using Windows” and “Customizing

Windows” in your online

User Guide

.

Waking up your notebook

When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called

Sleep

. While in Sleep mode, the power indicator flashes. If your notebook is in Sleep mode, press the power button to “wake” it up.

Tip

For more information about Sleep mode, see “Changing power modes” on page 66 .

Turning off your notebook

Putting your notebook into Sleep mode is the easiest way to power down your notebook. Although it does not turn your notebook completely off, it turns off or slows down most system operations to save power.

Sleep mode saves your desktop layout so the next time you restore power, the programs are laid out just as you left them. Waking your notebook from a Sleep state is much faster than turning on your notebook after it has been turned completely off.

24

www.gateway.com

Hibernate mode is an alternative to Sleep mode. In

Hibernate mode, your notebook is turned completely off. When you wake your notebook from Hibernate mode, however, the programs that were running when your notebook entered Hibernate mode are running just as you left them.

To put your notebook to sleep:

Click then click notebook saves your session and partially shuts down to save power.

(power). The

-OR-

Press F

N

+F3.

Tip

You can change the Sleep mode from the standard Sleep mode

(default) to Hybrid Sleep. For more information about Sleep mode, see

“Changing power modes” on page 66 .

To put your notebook into hibernation:

Click (Start), click the arrow next to the lock icon, then click Hibernate. The notebook saves your session and shuts down to save power.

To turn off your notebook:

Click (Start), click the arrow next to the lock icon, then click Shut Down. The notebook turns off.

Important

If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

25

CHAPTER 3: Setting Up and Getting Started

To close unresponsive programs on your notebook:

1 Press C

TRL

+A

LT

+D

EL

.

2 Click Start Task Manager. The

Windows Task

Manager

dialog box opens.

3 Click the program that is not responding.

4 Click End Task.

5 Click X in the top-right corner of the

Windows

Task Manager

dialog box.

To restart your notebook:

Click click the arrow next to the lock icon, then click Restart. The notebook turns off, then turns on again.

Important

If your notebook does not turn off immediately, complete the following steps until the notebook turns off:

1. Press and hold the power button for about five seconds, then release it.

2. Unplug the power cord and remove the battery for more than 10 seconds.

Using the status indicators

Important

If none of the indicators are on, you may need to press F

N

+F1 to toggle the status indicators on.

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.

Drive

Bluetooth

Wireless network

Caps lock

26

www.gateway.com

Indicator

Hard drive or disc drive

Wireless network

Bluetooth

Caps lock

Icon Description

A

LED blinking - The drive is being accessed.

LED off - The drive is not being accessed.

LED on - Optional wireless

IEEE 802.11 radio is turned on.

LED off - Optional wireless

IEEE 802.11 radio is turned off.

LED on - Bluetooth communication is turned on.

LED off - Bluetooth communication is turned off.

LED on - Caps lock is turned on.

LED off - Caps lock is turned off.

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard.

Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the

Num Lock keys for the numeric keypad.

Function keys/

System keys

Navigation keys

F

N

key Windows key Application key Arrow keys

Tip

You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

27

CHAPTER 3: Setting Up and Getting Started

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type

Function keys

System keys

Navigation keys

F

N

key

Windows key

Application key

Arrow keys

Icon Description

Press these keys labeled F1 to

F12 to perform actions in programs. For example, pressing F1 may open help.

Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

Press these colored keys in combination with the F

N key to perform specific actions. For more information, see

“System key combinations” on page 29

.

Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

Press the F

N key in combination with a colored system key to perform a specific action.

Press this key to open the

Windows Start menu. This key can also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and

E (Computer window).

Press this key for quick access to shortcut menus and help assistants in Windows.

Press these keys to move the cursor up, down, right, or left.

28

www.gateway.com

System key combinations

When you press the F

N

key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold this system key...

To...

Toggle the system LED on/off.

Toggle sequence for the unit without backlit keyboard :

1

Multimedia control functions off

2

toggle: All system LEDs off and

• nd

toggle: All system LEDs on and

Multimedia control functions on

For more information, see

“Using the status indicators” on page 26

.

Turn the optional IEEE 802.11 wireless network radio on or off. For more information, see “Wireless Ethernet

Networking” in your online

User

Guide

.

Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft.

Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication.

Important: The wireless network switch must be in the ON position for this button to work. For more information, see

“Left” on page 7

.

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave

Sleep mode. For more information, see

“Changing notebook power settings” on page 67

.

29

30

CHAPTER 3: Setting Up and Getting Started

Press and hold this system key...

To...

F8

-

+

6

Toggle the notebook display in the following order:

The LCD

An external monitor or projector (a monitor or projector must be plugged into the monitor port or

HDMI port on your notebook)

Both displays at the same time

For more information, see

“Viewing the display on a projector, monitor, or television” on page 54 .

Turn the optional Bluetooth radio on or off.

Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft.

Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication.

Important: The wireless network switch must be in the ON position for this button to work. For more

information, see “Left” on page 7 .

Increase the LCD panel brightness above the normal brightest setting.

Use this feature in bright lighting situations, such as outside in bright sunlight.

Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations.

Press a third time to return the display to the normal brightness setting.

Important: Using this feature will affect battery performance.

www.gateway.com

Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

Scroll zone

Touchpad

Left button Right button

When you move your finger on the touchpad, the

pointer

(arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

31

CHAPTER 3: Setting Up and Getting Started

You can use the EZ-Pad

left

and the touchpad to select objects.

right buttons

below

Tip

You can attach a mouse to the notebook using a USB port.

You do not need to shut down the notebook to connect a USB mouse.

Tip

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse, touchpad, or pointing device settings” in your online

User Guide

.

Tip

You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons.

You can change this feature to allow tapping on the touchpad to simulate clicking the left button. For more information, see

“Changing the mouse, touchpad, or pointing device settings” in your online

User Guide

.

To...

Move the pointer on the screen.

Do this...

Select an object on the screen.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Position the pointer over the object.

Quickly press and release the left button once. This action is called clicking

.

32

To...

Start a program or open a file or folder.

Do this...

www.gateway.com

Access a shortcut menu or find more information about an object on the screen.

Move an object on the screen.

Position the pointer over the object.

Press the left button twice in rapid succession. This action is called

.

double-clicking

Position the pointer over the object.

Quickly press and release the right button once. This action is called right-clicking

.

Position the pointer over the object.

Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

33

CHAPTER 3: Setting Up and Getting Started

Using the optional multimedia panel

Multimedia panel for select models

Play/Pause

Stop

Next

Previous

Capacitive volume control

Mute

Button Description

Play/ Pause—Plays or pauses the CD or DVD.

Stop—Stops playing the CD or DVD.

Next—Skips ahead one CD track or DVD chapter. Fast forward when button is held down.

Previous—Skips back one CD track or DVD chapter.

Rewind when button is held down.

Capacitive volume control—Swipe your finger on the volume sensor strip to change the volume. To increase volume, move from the – towards the +. To decrease volume, move from the + towards the –.

Tip:

You can start swiping at any point on the strip.

The duration of the swipe determines the amount of the change.

If you hold down the on either end of the strip

(+/-), the volume control will adjust in the same direction (up/down).

Tapping on the strip does not change the volume.

Mute—Mutes the sound. Press again to restore the

sound. For more information, see “Adjusting the volume” on page 39

.

34

www.gateway.com

Using the webcam

You can use the webcam with many of the available

Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

Webcam

35

CHAPTER 3: Setting Up and Getting Started

Tip

For more information about using the webcam, click in the Camera Assistant Toolbar or click (Functions), then click Help in the Camera Assistant.

Tip

For more information about using the webcam while using an Internet chat service, see the help for that service.

Adjusting the brightness

To adjust screen brightness:

Use the increase brightness and decrease brightness keys on the keyboard. For more

information, see “System key combinations” on page 29

.

-OR-

Click (Start), All Programs, Accessories

, then click Windows Mobility Center. The

Windows

Mobility Center

window opens. Slide the

Brightness control to the desired screen brightness.

Tip

For more information about the Windows Mobility

Center, see “Using the Windows Mobility Center” in your online User Guide .

38

www.gateway.com

Adjusting the volume

You can use the volume control to adjust the overall volume of your notebook.

To adjust the overall volume level using hardware controls:

If you are using external speakers, turn the knob on the front of the speakers.

-OR-

Use the mute and volume control buttons on the keyboard. For more information, see

“System key combinations” on page 29

.

-OR-

Use the mute button and capacitive volume control on the optional multimedia panel. For

more information, see “Using the optional multimedia panel” on page 34

.

-OR-

Click (Start), All Programs, Accessories

, then click Windows Mobility Center. The control to the desired volume level.

Windows

Mobility Center

window opens. Slide the Volume

Tip

For more information about the Windows Mobility

Center, see “Using the Windows Mobility Center” in your online User Guide .

To adjust the volume from Windows:

1 Click ) on the taskbar. The volume control slider opens.

39

40

CHAPTER 3: Setting Up and Getting Started

2 Click and drag the slider up to increase volume and down to decrease volume.

3 To mute the volume, click (Mute). To restore volume, click it again.

4 To adjust device volume levels, click Mixer. The

Volume Mixer

dialog box opens, where you can click and drag sliders for individual devices.

Tip

Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).

5 Click

X

in the top-right corner of the window to close it.

www.gateway.com

Turning your wireless radio on or off

Your Gateway notebook may have a factory-installed wireless radio.

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

Warning

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to using or turning on the wireless device.

IEEE 802.11 wireless network radio

Your notebook may have an IEEE 802.11 radio for accessing the Internet through a wireless access point or communicating with other computers on a wireless

Ethernet network.

To turn the wireless IEEE 802.11 radio on:

1 Press F

N

+ F2. The wireless status indicator turns on. For the location of the wireless status indicator, see

“Using the status indicators” on page 26

.

-OR-

Click (Start), All Programs, Accessories

, then click Windows Mobility Center. When the

Windows Mobility Center

window opens, click

Turn wireless on.

41

CHAPTER 3: Setting Up and Getting Started

To turn the wireless IEEE 802.11 radio off:

Press F

N

+ F2. The wireless status indicator turns off. For the location of the wireless status indicator, see

“Using the status indicators” on page 26

.

-OR-

Click (Start), All Programs, Accessories

, then click Windows Mobility Center. When the

Windows Mobility Center

window opens, click

Turn wireless off.

Tip

For more information about using your notebook on a wireless network, see “Wireless Ethernet Networking” in your online User Guide

Disabling the wireless IEEE 802.11 radio

You should disable the wireless IEEE 802.11 radio while traveling by airplane to prevent it from being accidently turned on while in flight.

Bluetooth radio

Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse.

To turn the Bluetooth radio on:

Press F

N

+ F6.

To turn the Bluetooth radio off:

Press F

N

+ F6.

Tip

For more information about using your notebook on a

Bluetooth Personal Area Network, see “Bluetooth Networking” in your online User Guide

Help

For more information about Bluetooth, click Start, then click

Help and Support. Type the keyword Bluetooth in the Search Help box, then press E

NTER

.

42

www.gateway.com

Disabling the Bluetooth radio

You should disable the Bluetooth radio while traveling by airplane to prevent it from being accidently turned on while in flight.

43

44

CHAPTER 3: Setting Up and Getting Started

CHAPTER 4

Using Drives and Accessories

Using the DVD drive

Using the memory card reader

Adding and removing an Express Card

Installing a printer or other peripheral device

Viewing the display on a projector, monitor, or television

45

CHAPTER 4: Using Drives and Accessories

Using the DVD drive

You can use your notebook to enjoy a wide variety of multimedia features.

Identifying drive types

Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos:

If your drive has this logo...

This is your drive type...

DVD drive

Use your drive for...

Installing programs, playing audio CDs, playing

DVDs, and accessing data.

You cannot use this drive to create CDs or DVDs.

Installing programs, playing audio CDs, playing

DVDs, accessing data, and recording music and data to recordable CDs. You cannot use this drive to create DVDs.

46

www.gateway.com

If your drive has this logo...

ROM/R/RW

This is your drive type...

Multi-format

DVD±RW drive

Blu-ray disc

Use your drive for...

Installing programs, playing audio CDs, playing

DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-R, DVD+R,

DVD-RW, DVD+RW, or double layer DVD+R or

DVD-R discs.

Note: To use the double layer capability of the double layer recordable

DVD drive, the blank DVDs you purchase must state

Double Layer, Dual Layer, or DL. Using other types of blank media will result in less capacity.

Installing programs, playing audio CDs, playing

DVDs and

Blu-ray

DVD-RW, and discs.

Discs, accessing data, and recording video and data to CDs, DVD-RAM, DVD-R,

Blu-ray

Using a DVD drive

Important

Prerecorded DVD discs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a prerecorded DVD, the disc’s regional code and your DVD drive’s regional code must match.

The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging.

Important

When you place a single-sided disc in the tray or slot, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

Tip

For information about cleaning a CD or DVD, see

“Cleaning

CDs or DVDs” on page 81.

47

[

CHAPTER 4: Using Drives and Accessories

Using a tray-load DVD drive

Eject button Manual eject hole

To insert a CD or DVD:

1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely open.

48

2 Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place.

3 Push the tray in until it is closed.

To remove a CD or DVD:

1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely open.

2 Carefully lift on the edges of the disc until it snaps off of the spindle.

3 Push the tray in until it is closed.

www.gateway.com

Tip

Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole.

Using an eSATA (external

SATA) hard drive

To connect your eSATA hard drive to your notebook:

1 Turn off your notebook.

2 Connect one end of the eSATA cable to your external hard drive.

3 Connect the other end of the cable to the eSATA port on your notebook.

4 Turn on your notebook.

Important

For more information about using your eSATA hard drive, see your drive’s documentation.

Using the memory card reader

You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.

49

CHAPTER 4: Using Drives and Accessories

Memory card types

The memory card reader supports Memory Stick®,

Memory Stick Pro®, MultiMediaCard™, Secure

Digital™, Mini Secure Digital™, RS-MultiMediaCard™, and xD-Picture Card™.

Important

RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media.

Inserting a memory card

To insert a memory card:

Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook.

Using a memory card

To access a file on a memory card:

1 Click (Start), then click Computer.

2 Double-click the drive letter (for example, the E: drive), then double-click the file name.

Removing a memory card

Important

Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook.

50

www.gateway.com

To remove a memory card:

1 Push the memory card into the notebook. The memory card pops out slightly.

2 Pull the memory card out of the notebook.

Adding and removing an

Express Card

Your notebook has an Express Card slot. This slot accepts one Type 54 Express Card. You do not need to restart your notebook when changing most cards because your notebook supports

hot-swapping

.

Hot-swapping means that you can insert an Express

Card while your notebook is running. If your Express

Card does not work after hot-swapping, see the

Express Card manufacturer’s documentation for further information.

To insert an Express Card:

Push the card firmly into the Express Card slot, label-side up, until the outer edge of the card is flush with the side of your notebook.

EXPRESS CARD

51

CHAPTER 4: Using Drives and Accessories

To remove an Express Card:

1 Turn off your notebook, then go to step 5 .

-OR-

Double-click the remove hardware icon in the taskbar. The opens.

Safely Remove Hardware

dialog box

Important

If the remove hardware icon does not appear on the taskbar, click the show hidden icons button.

2 Click the Express Card name, then click Stop. The

Stop a Hardware device

dialog box opens.

3 Click the Express Card name, then click OK. The

Safe to Remove Hardware

dialog box opens.

4 Click OK.

5 Pull the Express Card out of your notebook.

Installing a printer or other peripheral device

Your notebook has one or more of the following ports:

Universal Serial Bus (USB) and HDMI (digital audio/video). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook.

Important

Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions.

USB ports support

plug-and-play

and

hot swapping

which means that your notebook will usually

, recognize such a device whenever you plug it into the appropriate port. When you use a USB device for the first time, your notebook will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Help

For more information about installing peripheral devices, click

Start, then click Help and Support. Type the keyword installing devices in the Search Help box, then press E

NTER

.

52

www.gateway.com

Connecting a USB device

Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse.

Important

USB devices may have special installation instructions. See your

USB device’s installation guide.

Important

For more information about using the USB port on your device, see your device’s documentation.

To connect your USB device to your notebook:

1 Connect one end of the USB cable to your device.

2 Connect the other end of the cable to a USB port on your notebook.

53

CHAPTER 4: Using Drives and Accessories

Viewing the display on a projector, monitor, or television

You can use your notebook for giving presentations by connecting an external monitor, projector, or television to your monitor (VGA) or optional HDMI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience.

To use a projector, monitor, or television:

1 Turn off your notebook.

2 If you are using the VGA port, connect one end of the VGA cable to the monitor, projector, or television.

-OR-

If you are using the HDMI port, connect one end of the HDMI cable to the monitor, projector, or television.

54

www.gateway.com

3 Plug the other end of the VGA cable into the monitor port on your notebook.

-OR-

Plug the other end of the HDMI cable into the optional HDMI port on your notebook.

4 Turn on your notebook.

5 Plug the projector’s, monitor’s, or television’s power cord into an AC power source and turn it on.

Windows recognizes the new hardware and the

New Display Detected

dialog box opens.

6 Select the options for the projector, monitor, or television, then click OK.

55

CHAPTER 4: Using Drives and Accessories

7 Press F

N

+F4 to switch between viewing the display on the LCD panel, viewing the display on the projector, monitor, or television, and viewing the display on both the LCD panel and the projector, monitor, or television.

Important

If a monitor, projector, or television is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Sleep mode.

Adjusting the display properties

If the image on the projector, monitor, or television does not appear correctly, or if you want to use the display as an extension of your notebook desktop, you should adjust the display properties.

To adjust the display properties on a projector, monitor, or television:

1 Click (Start), All Programs, Accessories

, then click Windows Mobility Center. The

Windows

Mobility Center

window opens.

Tip

For more information about the Windows Mobility

Center, see “Using the Windows Mobility Center” in your online

User Guide

.

56

www.gateway.com

2 Click (Change display settings). The

Settings

dialog box opens.

Display

3 Click monitor 2.

4 Adjust properties such as Resolution or Colors if necessary.

5 To use the monitor, projector, or television as a

“mirror” (duplicate) of the notebook display

(both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor.

6 To use the monitor, projector, or television as an extension of your desktop (increasing the size of your Windows desktop), click to select the check box for Extend my Windows desktop onto this monitor. You can click and drag the “2” monitor icon to position it the same way the physical monitor is arranged on your desk.

7 Click OK.

Using the projector or monitor for a presentation

You can configure your notebook so the settings are correct each time you give a presentation.

57

CHAPTER 4: Using Drives and Accessories

To use a projector, monitor, or television for a presentation:

1 Click (Start), All Programs, Accessories

, then click Windows Mobility Center. The

Windows

Mobility Center

window opens.

Tip

For more information about the Windows Mobility

Center, see “Using the Windows Mobility Center” in your online

User Guide

.

2 Click (Change presentation settings). The

Presentation Settings

dialog box opens.

58

3 Adjust properties such as Turn off screen saver and Set the volume to if necessary.

4 Click OK.

5 Click Turn on to turn on the presentation settings. When you are finished giving the presentation, click Turn off to return to your standard notebook settings.

CHAPTER 5

Managing Power

Monitoring the battery charge

Recharging the battery

Recalibrating the battery

Extending battery life

Changing notebook power settings

59

CHAPTER 5: Managing Power

Monitoring the battery charge

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to

AC power immediately to prevent losing any unsaved work. To monitor the battery charge:

Move the mouse pointer over the power cord icon or battery icon in the taskbar. A message appears showing the remaining battery time and the current power plan.

Wait for a Low Battery warning message to appear.

Look at the battery charge status indicator.

If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery.

Tip

For more information about the battery charge status indicator, see

“Front” on page 6

.

Tip

For more information about recalibrating the battery, see

“Recalibrating the battery” on page 62

.

Recharging the battery

The battery recharges while it is installed and your notebook is connected to AC power. While the battery recharges, the battery charge indicator turns on.

60

www.gateway.com

Changing batteries

Warning

Danger of explosion if battery is incorrectly replaced.

Replace only with a battery specifically manufactured for your

Gateway notebook. Discard used batteries according to local hazardous material regulations.

The batteries used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children.

Caution

If your notebook is connected to AC power you can change the battery while the notebook is turned on. If your notebook it is not plugged into an AC outlet, you must turn the notebook off while changing the battery.

To replace the battery:

1 If your notebook is on and is connected to AC power, go to step

2 .

-OR-

If your notebook is on and is not plugged into an AC outlet, save your work and turn off the notebook.

2 Turn your notebook over so the bottom is facing up.

3 Slide the battery lock to the unlocked position, then slide the battery release latch.

61

CHAPTER 5: Managing Power

4 Slide the battery out of the notebook.

5 Slide a recharged battery into the notebook until it snaps into place.

6 Slide the battery lock to the locked position.

7 Turn your notebook over.

8 Open the LCD panel.

Recalibrating the battery

Important

Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again.

If your notebook unexpectedly goes into Sleep mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge.

Important

Select models have the Battery Auto Learning utility programmed into the BIOS. If your notebook does not have this utility in BIOS, use the non-BIOS procedure.

To recalibrate the battery using BIOS:

1 Connect the AC adapter, then turn on your notebook.

2 As soon as your notebook starts and you see a startup screen, press F2. The BIOS Setup utility opens.

3 Open the Advanced menu.

4 Highlight Battery Auto Learning, then select

Enabled by pressing the spacebar.

62

www.gateway.com

5 Open the Exit menu, highlight Exit Saving

Changes, then press E

NTER

.

6 Select Yes, then press E

NTER

.

The battery recalibration process begins and a screen opens showing you the progress. The entire process takes several hours.

When the recalibration has finished, the message

“Press [Esc] key to exit” appears.

7 Press E

SC

. The battery charge indicator now displays an accurate battery charge.

To recalibrate the battery without using BIOS:

1 Connect your notebook to AC power and let the battery charge completely.

2 Disconnect the AC power and restart your notebook.

3 Completely discharge the battery.

4 After the battery is completely drained, reconnect your notebook to AC power.

5 Charge the battery completely.

.

Important

If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway

Customer Care at the location shown on the Customer Care label.

For more information, see

“Gateway contact information” on page 2

.

Extending battery life

Maximizing battery performance

To get maximum performance from your notebook battery, we recommend that you initially condition

(fully charge and discharge) your new battery a few times during the first several weeks of use, to let it reach its maximum rated capacity.

63

CHAPTER 5: Managing Power

Over the long term, use the battery at least once a month, even if it was kept in a cool, dry place for storage, but avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for a lithium-ion battery than one complete discharge, and recharging a partially charged lithium-ion battery does not cause harm because there is no memory.

Conserving battery power

To conserve power while using the battery to power your notebook:

Turn off wireless networking and Bluetooth.

Dim the display as low as is comfortable.

Disconnect all external devices, like USB devices.

Remove Express Cards when you do not need them. Many Express Cards use a small amount of power while inserted, even if they are not being used.

Select the

Power saver

power plan to get maximum power savings.

Tip

For more information about using power plans, see

“Changing notebook power settings” on page 67 .

64

www.gateway.com

Close the LCD panel to turn off the display while you are not using your notebook. The display stays off until you open the panel again.

Use Hibernate mode for maximum power savings while your notebook is not in use.

Use the notebook touchpad instead of an external mouse.

Decrease or mute speaker volume.

Turn off all scheduled tasks.

Turn off auto-save features in Microsoft Office and other applications.

Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives.

Use the DVD drive only when necessary. This drive uses a large amount of power.

Recharge the battery often, take an extra battery, and fully recharge the batteries before

traveling. For more information, see “Recharging the battery” on page 60

.

Tip

For more information about traveling with your

notebook, see “Traveling with Your Notebook” on page 71

.

Using alternate power sources

To extend battery life, use alternate power sources whenever possible.

If traveling internationally, take electrical adapters. Save the battery for times when you cannot use a power adapter. If you plan on taking your AC power adapter, also take a single-plug surge protector.

If you will have access to an EmPower™ in-flight power receptacle, an automobile power outlet, or an automobile cigarette lighter, use an airplane/ automobile power adapter or power inverter. Save the battery for times when you cannot use a power adapter.

To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones.

65

CHAPTER 5: Managing Power

Changing power modes

You can use the following power modes to lengthen the life of your notebook’s battery:

Sleep

- while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off.

Hibernate

- (also called

save to disk

) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.

The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode.

Hybrid Sleep

- while your notebook is in Hybrid

Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode. If your notebook experiences a power outage while in

Hybrid Sleep mode, the notebook reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hybrid Sleep mode. If the notebook does not experience a power outage while in Hybrid Sleep mode, it restarts using the information in current memory, thus reducing startup time. You must turn on Hybrid

Sleep mode to use it. For more information, see

“Changing advanced settings” on page 69

.

Using power saving modes

Always save your work before using Sleep mode. In

Sleep mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive.

If power is interrupted, the information is lost.

66

www.gateway.com

When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off.

...then

On

On

In Sleep, Hybrid

Sleep, or

Hibernate mode

Enter Sleep or

Hybrid Sleep mode

Enter

Hibernate mode

Exit Sleep,

Hybrid Sleep, or Hibernate mode

Press F

N

+F3.

(Start), click the arrow next to the lock icon, then click

Hibernate.

Press the power button.

Changing notebook power settings

You can change the function of your notebook’s power button, Sleep system key, and power-saving timers by changing power settings on your notebook.

You can customize power settings from the Windows

Mobility Center by selecting power plans and adjusting advanced power settings.

Changing the power plan

Power plans

(groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off. You can select one of the defined power plans or create a custom power plan.

Three power plans are pre-defined for you:

67

CHAPTER 5: Managing Power

Balanced

- This is the default power plan which balances performance and battery life.

Power saver

- This power plan sacrifices performance in order to extend battery life. Use this plan if you will be away from AC power outlets for an extended period of time. Your programs may run slower than you are accustomed to under the other two power plans.

High performance

- This power plan sacrifices battery life in order to gain performance. Use this plan if you need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power plans.

To change the power plan:

1 Click (Start), All Programs, Accessories

, then click Windows Mobility Center. The

Windows

Mobility Center

window opens.

2 Click (Change power settings). The

power plan

window opens.

Select a

68

3 Select the power plan you want to use.

- OR -

Click Change plan settings, modify the power plan you selected, then click Save changes.

Help

For more information about changing the power plan, click Start, then click Help and Support. Type the keyword power plan in the Search Help box, then press E

NTER

.

www.gateway.com

Changing advanced settings

Advanced power settings

let you assign different power saving modes to the power button and Sleep system key. You can also select which power saving mode is activated when you close the LCD panel.

To change advanced power management settings:

1 Click (Start), All Programs, Accessories

, then click Windows Mobility Center. The

Windows

Mobility Center

window opens.

2 Click (Change power settings). The

power plan

window opens.

Select a

3 Click a setting on the left side of the screen that you want to change. The top three settings are not tied to a power plan. The bottom three settings modify the currently selected power plan.

Help

For more information about changing the power management settings, click Start, then click Help and

Support. Type the keyword power management in the Search

Help box, then press E

NTER

.

To turn on Hybrid Sleep mode:

1 On the

Select a power plan

window, click Change plan settings for the plan you are using. The

Change settings for the plan

window opens.

2 Click Change advanced power settings. The

Power Options

dialog box opens.

69

70

CHAPTER 5: Managing Power

3 Click the + in front of Sleep, then click the + in front of Allow hybrid sleep.

4 Change the values to On for On battery and

Plugged in.

Help

For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the

Search Help box, then press E

NTER

.

CHAPTER 6

Traveling with Your

Notebook

Packing your notebook

Traveling by air

Dial-up modem

Radio frequency wireless connections

Security

Power

Additional tips

71

CHAPTER 6: Traveling with Your Notebook

Packing your notebook

Remove all discs, express cards, peripheral devices, and cables. Remember to pack those you will need while traveling.

Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.

Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks.

Traveling by air

Do not check your notebook as luggage.

Charge the battery in case airport security asks you to start your notebook.

Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector.

Turn off you notebook for takeoff and landing.

Turn off all wireless devices while in the aircraft.

Dial-up modem

Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler.

Take a telephone line protector.

Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally.

Take remote access information with you so you can connect to your ISP while outside of your usual calling area. A list of country dialing codes may be especially useful if you are traveling internationally.

72

www.gateway.com

Radio frequency wireless connections

Important

If your notebook came equipped with an internal embedded wireless device, see

“Legal Information” on page 121 for general

wireless regulatory guidelines.

Every country has different restrictions on the use of wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.

Wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane.

IEEE 802.11 and Bluetooth communication devices are examples of devices which use wireless to communicate.

Tip

For more information about turning your wireless

device on or off, see “Turning your wireless radio on or off” on page 41 .

73

CHAPTER 6: Traveling with Your Notebook

Security

Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in your hotel room while you are away.

Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the X-ray machine in security checkpoints.

Write down your notebook model number and serial number (located on the bottom of your notebook) in case of theft or loss, and keep the information in a safe place. Also, tape your business card or an address label to your notebook and accessories.

Whoever sits next to you or behind you can see your notebook display. Avoid working with confidential files until you can be sure of privacy.

Use a startup password to restrict access to your notebook. The startup password is set using the

BIOS utility.

Caution

Use a password that you can remember, but that is difficult for someone else to guess. The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service.

To create a startup password:

1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens.

2 Open the Security menu, highlight Set

Supervisor Password, then press E

NTER

and follow the instructions. You must set the supervisor password in order to set the user

(startup) password.

Important

You must enter the Supervisor Password each time you use the BIOS Setup utility.

3 Highlight Set User Password, then press E

NTER and follow the instructions. This is the password you need to enter at startup.

74

www.gateway.com

Important

You must enter the User Password each time you turn on your notebook if it was turned off or put in hibernate mode. You do not need to enter the User

Password if your notebook was put in Sleep mode.

4 Highlight Password on boot, then press E

NTER

.

5 Highlight Enabled, then press E

NTER

.

6 Open the Exit menu, highlight Exit Saving

Changes, then press E

NTER

.

7 When you start your computer, you are prompted to enter the user password you set in step

3

.

Review the information in “Protecting your notebook” in your online

User Guide

.

Power

Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters.

Take a portable surge protector to protect your notebook from power surges.

To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge, and use the most efficient power management settings. For information on conserving battery power, using alternate power sources, and monitoring the battery charge, see

“Managing Power” on page 59

.

75

CHAPTER 6: Traveling with Your Notebook

Additional tips

If you plan to use several USB peripheral devices, take a portable USB hub to provide additional

USB ports.

Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their networks.

If your notebook has been exposed to cold temperatures, let it warm to room temperature before turning it on.

Carry proof of ownership or a merchandise passport when traveling internationally.

Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged.

Take your recovery discs in case you need to install an additional driver or software.

Tip

You can create a

Drivers and Applications Recovery using the Gateway Recovery Management.

disc

76

CHAPTER 7

Maintaining Your Notebook

Caring for your notebook

Cleaning your notebook

Maintaining the battery

Cleaning CDs or DVDs

Recovering your system

77

CHAPTER 7: Maintaining Your Notebook

Caring for your notebook

To extend the life of your notebook:

Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.

When transporting your notebook, we recommend that you put it in a carrying case.

Keep your notebook away from magnetic fields.

Magnetic fields can erase data on hard drives.

Never turn off your notebook when the drive indicator is on because data on the hard drive could be lost or corrupted.

Avoid subjecting your notebook to extreme temperature changes. The case (and LCD panel) can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures. Damage due to either extreme is not covered by your warranty. As a general rule, your notebook is safest at temperatures that are comfortable for you.

Keep all liquids away from your notebook. When spilled onto notebook components, almost any liquid can result in expensive repairs that are not covered under a standard warranty.

Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook.

Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging them partway.

Cleaning your notebook

Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best.

You may want to gather these items and put together a notebook cleaning kit:

78

www.gateway.com

A soft, lint-free cloth

An aerosol can of air that has a narrow, straw-like extension

Cotton swabs

A DVD drive cleaning kit

Cleaning the exterior

Warning

When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery.

Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components.

Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.

Your notebook is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook with the exception of the memory bay.

Tip

You may want to occasionally open the memory bay door and remove dust and lint using an aerosol can of air.

Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty.

79

CHAPTER 7: Maintaining Your Notebook

Cleaning the notebook screen

Caution

A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners.

Use a soft cloth and water to clean the LCD screen.

Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.

Maintaining the battery

The life span of a notebook battery is about 1.5 to 3 years, under normal conditions. As the battery begins to die, you will have to recharge the battery more frequently because it cannot hold a full charge.

Do not expose the battery to high heat or freezing temperatures. Hot batteries discharge very quickly, and cold ones cannot create as much power. Short battery life is more likely to be caused by heat than by charge/discharge patterns. Keep your lithium-ion battery cool. Avoid a hot car, for example.

Charge often, but do not try to fully discharge the battery frequently. This only adds strain. Several partial discharges (regular use), with frequent recharges, are better for lithium-ion than one total discharge. Recharging a partially charged lithium-ion battery does not cause any harm because it has no

“memory.”

Batteries with fuel gauges (notebooks) should be calibrated by applying a deliberate full discharge once every 30 charges. Running the battery down in the equipment does this. If ignored, the fuel gauge becomes increasingly less accurate and in some cases will cut off the device prematurely.

Using the right charger is important. By now you probably know that each kind of battery has its own technology, its own rate of charge, and so on.

Charging lithium batteries correctly is one way to extend their life and to avoid damage.

80

www.gateway.com

Storing batteries

Do not charge up the battery, then store it away. A stored battery should be used every three to four weeks. Let the battery fully discharge, then recharge to 40% if you plan to store it again. If you store a battery for longer than three to four weeks, the battery could fully discharge because the battery circuitry itself consumes power.

If you have a spare lithium-ion battery, use one exclusively and keep the other cool by placing it in the refrigerator. Make sure that it is wrapped protectively and that nothing will be dropped on it. Do not freeze the battery.

Do not use old batteries. Avoid purchasing spare lithium-ion batteries and storing them for later use. Do not buy old stock, even if it is sold at clearance prices.

While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and store them for years, they may not work when you decide to use them.

Consider removing the battery from your notebook when running on fixed power. However, remember that when you have removed the battery from your notebook while using it with an electrical outlet, the automatic battery charger no longer keeps the battery charged.

Caution

When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it has a full charge. This reduces the life of the battery. If the battery is fully charged and you want to run on AC power, remove the battery.

Cleaning CDs or DVDs

Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose.

81

CHAPTER 7: Maintaining Your Notebook

Recovering your system

You can solve most computer problems by following the information in

“Troubleshooting” on page 91

or in the technical support pages at www.gateway.com

.

Problem solving may also involve reinstalling some or all of the computer’s software (also called or

restoring recovering

your system). Gateway provides everything you need to recover your system under most conditions.

Caution

To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible.

Recovery discs take some time to create, but for long-term reliability, the effort is worth it. For instructions, see

“Creating recovery discs” on page 83 .

To recover your system:

1 Create recovery discs as soon as you can.

You can use these discs later for recovering your system from significant hardware and software

problems. For instructions, see “Creating recovery discs” on page 83

.

2 Perform minor fixes.

If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see

“Recovering pre-installed software and drivers” on page 85 . For instructions on reinstalling

software and drivers that were not pre-installed, see that product’s documentation or technical support Web site.

3 Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see

“Returning to a previous system condition” on page 86

.

4 Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see

“Returning your system to its factory condition” on page 88 .

82

www.gateway.com

Creating recovery discs

If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand.

To create recovery discs:

1 Click (Start), All Programs, Gateway, then click

Gateway Recovery Management.

Gateway

Recovery Management

opens.

2 To create recovery discs for the hard drive’s entire original contents, including Windows Vista and all factory-loaded software and drivers, click

Create factory default disc.

- OR -

To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc.

Important

We recommend that you create each type of recovery disc as soon as possible.

83

CHAPTER 7: Maintaining Your Notebook

The

Create Backup Disc

dialog box opens.

This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing.

3 Insert a blank disc into the drive indicated in the

Burn to list, then click Next. The first disc begins recording, and you can watch its progress on the screen.

84

When the disc finishes recording, the drive ejects it.

4 Remove the disc from the drive and mark it with a permanent marker.

Important

Write a unique, descriptive label on each disc, such as

“Windows Recovery Disc 1 of 2.” or “Apps/Drivers Recovery disc.”

5 If multiple discs are required, insert a new disc when prompted, then click OK. Continue recording discs until the process is complete.

www.gateway.com

Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup discs you have created.

New software—If you need to recover software that did

not

come pre-installed on your computer, you need to follow that software’s installation instructions.

New device drivers—If you need to recover device drivers that did with the device.

not

come pre-installed on your computer, follow the instructions provided

To recover your pre-installed software and drivers:

1 Click (Start), All Programs, Gateway, then click

Gateway Recovery Management.

Gateway

Recovery Management

opens.

- OR -

If you are recovering from your driver and application recovery disc, insert it into the disc

drive, then go to Step 3 after the

Gateway

Application Recovery

main menu opens.

2 Click the Restore tab, then click Reinstall applications/drivers. The

Gateway Application

Recovery

main menu opens.

85

CHAPTER 7: Maintaining Your Notebook

3 Click Contents. A list of software and device drivers opens.

4 Click the install icon for the item you want to install, then follow the on-screen prompts to complete the installation. Repeat this step for each item you want to reinstall.

Returning to a previous system condition

Microsoft System Restore periodically takes

“snapshots” of your system settings and saves them as

restore points

. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.

Windows automatically creates an additional restore point each day, and also each time you install software or device drivers.

Help

For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search Help box, then press E

NTER

.

86

www.gateway.com

To return to a restore point:

Control Panel, System and

Maintenance, then click Backup and Restore

Center. The

Backup and Restore Center

opens.

2 On the left side of the window, click Repair

Windows using System Restore, then click Next.

The

Choose a restore point

dialog box opens.

3 Click the restore point you want, click Next, then click Finish. A confirmation message box appears.

4 Click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer.

87

CHAPTER 7: Maintaining Your Notebook

Returning your system to its factory condition

In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.

Caution

This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.

If you can still run Windows Vista, see

“Recovering from within Windows Vista” on page 88

.

If you cannot run Windows Vista and your original hard drive is still working, see

“Recovering from the hard drive during startup” on page 89 .

If you cannot run Windows Vista and your original hard drive has been completely re-formatted or you have installed a replacement

hard drive, see “Recovering from your recovery discs” on page 90 .

Recovering from within Windows Vista

To reinstall Windows Vista and all pre-installed software and drivers:

1 Click (Start), All Programs, Gateway, then click

Gateway Recovery Management.

Gateway

Recovery Management

opens.

2 Click the Restore tab, then click Restore system to factory default. The dialog box opens.

Confirm Restoration

88

www.gateway.com

3 Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to.

drive.

Caution

Continuing the process will erase all files on your hard

4 Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a

Gateway Recovery

Management

screen shows you its progress.

When the recovery has finished, a dialog box prompts you to restart your computer.

5 Click OK. Your computer restarts.

6 Follow the on-screen prompts for first-time system setup.

Recovering from the hard drive during startup

To reinstall Windows Vista and all pre-installed software and drivers:

1 Turn on your computer, then press A

LT

+F10 during startup. opens.

Gateway Recovery Management

2 Click Restore system from factory default. drive.

Caution

Continuing the process will erase all files on your hard

3 Click Next to continue. Your hard drive’s original, factory-loaded contents are recovered. This process will take several minutes.

89

90

CHAPTER 7: Maintaining Your Notebook

Recovering from your recovery discs

To reinstall Windows Vista and all pre-installed software and drivers:

Caution

Before using your recovery discs, open the BIOS setup utility and enable the F12 boot menu.

1 Turn on your computer, insert the first system recovery disc into your optical disc drive, then restart your computer.

drive.

Caution

Continuing the process will erase all files on your hard

2 During startup, press F12 to open the boot menu.

The boot menu is where you can select which device to start from, such as the hard drive or an optical disc.

3 Use your arrow keys to select CDROM/DVD, then press E

NTER

. Windows installs from the recovery disc you inserted.

4 Insert the second recovery disc when prompted, then follow the on-screen prompts to complete the recovery.

CHAPTER 8

Troubleshooting

Safety guidelines

First steps

Troubleshooting

Telephone support

91

CHAPTER 8: Troubleshooting

Safety guidelines

Warning

Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.

While troubleshooting your notebook, follow these safety guidelines:

Never remove the memory bay cover or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook.

Make sure that you are correctly grounded before accessing internal components.

After you complete any maintenance tasks where you remove the memory bay cover or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook.

Help

For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the

Search Help box, then press E

NTER

.

First steps

If you have problems with your notebook, try these things first:

Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power.

Make sure that the power cord is firmly connected to the AC power adapter.

If you use a power strip or surge protector, make sure that it is turned on.

92

www.gateway.com

If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed.

If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.

Make sure that your hard drive is not full.

If an error message appears on the screen, write down the exact message. The message may help

Gateway Customer Care in diagnosing and fixing the problem.

If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

If an error occurs in a program, see the program’s printed documentation or the online help.

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Audio

Audio troubleshooting is covered under

“Sound” on page 118 .

Battery

Battery troubleshooting is covered under “Power” on page 116 .

CD drives

CD drive troubleshooting is covered under

“DVD drives” on page 96

.

93

CHAPTER 8: Troubleshooting

Diskette drive (external)

The diskette drive is not recognized

Shut down and restart your notebook.

Disconnect the USB cable, then reconnect it.

You see an “Access Denied” or “Write protect” error message

Move the write-protection tab in the upper-right corner of the diskette down (unprotected).

The diskette may be full. Delete unnecessary files on the diskette and try again.

Not all diskettes are IBM-compatible. Make sure that the diskette you are using is

IBM-compatible.

Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.

You see a “Disk is full” error message

Delete unnecessary files on the diskette.

Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.

Run Error checking on the diskette. If errors are detected and corrected, try using the diskette again. For instructions on running Error checking, see “Checking the hard drive for errors” in your online

User Guide

.

You see a “Non-system disk,” “NTLDR is missing,” or

“Disk error” error message

Eject the diskette from the diskette drive, then press E

NTER

.

Make sure that the diskette you are using is

IBM-compatible.

The diskette drive status indicator is lit continuously

Remove the diskette from the drive. If the indicator stays on, try restarting your notebook.

94

www.gateway.com

Display

The screen is too dark

Adjust the brightness using the system keys or

Windows Mobility Center. For more information

about adjusting the brightness, see “Adjusting the brightness” on page 38

.

The screen resolution is not correct

Change the screen resolution from the

Display

Settings

dialog box. For instructions on changing the screen resolution, see “Changing the color depth and screen resolution” in your online

User

Guide

.

The text on the display is dim or difficult to read

Adjust the brightness using the system keys or

Windows Mobility Center. For more information

about adjusting the brightness, see “Adjusting the brightness” on page 38

.

Change the display settings. For instructions on changing the display settings, see “Changing screen settings” in your online

User Guide

.

Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in active-matrix LCD screens.

Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

The display is blank

Adjust the brightness using the system keys or

Windows Mobility Center. For more information

about adjusting the brightness, see “Adjusting the brightness” on page 38

.

95

CHAPTER 8: Troubleshooting

Make sure the notebook is not in Sleep or

Hibernate mode. Press the power button.

The notebook may be sending its display to an external monitor or projector. Press F

N

+ F4 several times to toggle through the LCD panel, an external monitor or projector, or both.

Warning

In compliance with FCC regulations, use shielded cables to connect to other computing devices. A dual-link cable is recommended for DVI output.

DVD drives

Your notebook does not recognize a disc

The disc may not be seated correctly in the tray.

When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.

Make sure that the disc label is facing up, then try again.

Try a different disc. Occasionally discs are flawed and cannot be read by the drive.

Some music CDs have copy protection software.

You may not be able to play these CDs on your notebook.

Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.

Clean the disc. For more information, see

“Cleaning CDs or DVDs” on page 81 .

An audio CD does not produce sound

Make sure that the CD label is facing up, then try again.

Some music CDs have copy protection software.

You may not be able to play these CDs on your notebook.

Make sure that the volume control on your notebook is turned up. For more information about using your volume control, see

“Adjusting the volume” on page 39

.

Make sure that the Windows volume control is turned up. For instructions on how to adjust the

volume control in Windows, see “Adjusting the volume” on page 39 .

Make sure that Mute controls are turned off.

96

www.gateway.com

If you are using the built-in speakers, make sure that nothing is plugged into the headphone jack on the notebook. For the location of the headphone jack, see

“Front” on page 6

.

If you are using powered speakers, make sure that they are plugged in and turned on.

Clean the disc. For more information, see

“Cleaning CDs or DVDs” on page 81 .

Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.

Reinstall the audio device drivers. For more

information, see “Recovering pre-installed software and drivers” on page 85 .

A DVD movie will not play

Make sure that the label or side you want to play is facing up, then try again.

Shut down and restart your notebook.

Clean the DVD. For more information, see

“Cleaning CDs or DVDs” on page 81 .

Make sure that the disc’s regional code and your

DVD drive’s regional code match.

Make sure that a DVD player program has been installed on your notebook. For instructions on playing a DVD, see “Playing music and movies” in your online

User Guide

.

A DVD does not produce sound on a television

Audio is transmitted through an HDMI connection, however, audio is not transmitted through a monitor jack. If you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD.

You cannot eject a CD or DVD

Your notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For

the location of the manual eject hole, see “Using a tray-load DVD drive” on page 48 .

97

CHAPTER 8: Troubleshooting

Ethernet

Ethernet troubleshooting is covered under

“Networks

(wired)” on page 111 .

Express Cards

You installed an Express Card and now your notebook is having problems

Make sure that you have correctly installed required software for the Express Card. For more information, see your Express Card’s documentation.

File management

A file was accidentally deleted

Recover the file from the Recycle Bin by following the instructions in “Deleting files and folders” in your online

User Guide

.

Caution

If a file was deleted while holding down the S

HIFT

key or if the Recycle Bin has been emptied, the file cannot be restored.

Help

For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword

System Restore in the Search Help box, then press E

NTER

.

98

www.gateway.com

Hard drive

You see an “Insufficient disk space” error message

Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnecessary files” in your online

User Guide

.

Empty the Recycle Bin by right-clicking the

Recycle Bin icon, then clicking Empty Recycle Bin.

Caution

All deleted files will be lost when you empty the Recycle

Bin.

Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive.

Help

For more information about file management, click

Start, then click Help and Support. Type the keyword file management in the Search Help box, then press E

NTER

.

You see a “Data error” message

This may be the result of a defective area on the hard drive. To fix hard drive problems, run the

Error checking program. For instructions on fixing hard drive problems, see “Checking the hard drive for errors” in your online

User Guide

.

The hard drive cannot be accessed, or you see a

“General failure reading drive C” error message

If a diskette is in the diskette drive, eject it and restart your notebook.

Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook.

If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

99

CHAPTER 8: Troubleshooting

Internet

You cannot connect to the Internet

If you are using a dial-up modem, make sure that the modem cable is plugged into the optional modem jack and not the Ethernet network jack.

For the location of your modem jack, see “Back” on page 10 .

-OR-

If you are using a cable or DSL modem, make sure that the modem cable is plugged into the

Ethernet network jack and not the optional modem jack. For the location of your network jack, see

“Left” on page 7

.

Make sure that you do not have a problem with your modem. For more information, see

“Modem (dial-up)” on page 106

.

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.

Help

For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search Help box, then press E

NTER

.

You see an “Unable to locate host” message and are unable to browse the Internet

This problem can occur when you have typed a

URL (Web address) incorrectly, you have lost your

Internet connection, or your ISP is having technical difficulties.

Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

100

www.gateway.com

Connecting to a Web site takes too long

Many factors can affect Internet performance:

The condition of the telephone lines in your residence or at your local telephone service

The condition of the Internet computers to which you connect and the number of users accessing those computers

The complexity of graphics and multimedia on

Web pages

Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook

People are sending you e-mail messages, but you have not received any mail

Click the receive button in your e-mail program.

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support.

Keyboard

A keyboard character keeps repeating or you see a

“Keyboard stuck” or “Key failure” error message

Make sure that nothing is resting on the keyboard.

Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook.

You are pressing a letter key and a number appears on the screen

The numeric keypad is turned on. For more information about using your keyboard, see

“Using the keyboard” on page 27

.

An external keyboard does not work

Make sure that the keyboard cable is plugged in correctly.

Remove all extension cables and switchboxes.

Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

101

CHAPTER 8: Troubleshooting

Try a keyboard that you know works to make sure that the keyboard port works.

If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.

Media Center

This section only covers problems relating to Media

Center mode. Media Center mode is available only on

Windows Vista Home Premium and Windows Vista

Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com

.

Help

For more information about Windows Media Center, click

Start, then click Help and Support. Type the phrase Media Center in the Search Help box, then press E

NTER

.

The Media Center video display looks bad on your TV

Many factors, such as the display type, quality of the video source, type of connection used, quality of video cables, display device screen resolution, size of TV, age of the TV, or the type of TV (interlaced or progressive scan), can affect the video quality significantly:

Display type—Some retail TVs may provide lower quality video. A progressive scan display device with an HDMI or VGA input is the best choice.

102

www.gateway.com

Type of connection used—You can connect the notebook video output to a TV. However, the connection type has an affect on the video quality. The notebook has two video outputs:

HDMI—If your TV includes an HDMI port, connect the HDMI cable from the notebook’s

HDMI Out port to the TV’s HDMI In port.

HDMI display quality is usually superior for TV images. HDMI also transmits audio to your television. Many older TVs do not have an

HDMI port.

VGA—If your TV does not include and HDMI port, but does include a VGA port, connect the VGA cable from the notebook’s VGA

(monitor) port to the TV’s VGA In port. Many older TVs do not have a VGA port. VGA only transmits video. You should use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound.

Quality of video cables—Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from Gateway.

Important

Cable connections must be made correctly for optimal video quality. A poor cable connection can lower video quality.

Screen resolution—By default, the notebook uses a screen resolution optimized for the LCD screen.

Many older TVs cannot display this high of a resolution and may shift, scramble, or scroll the picture. For a better picture on a TV display, you may need to lower the screen resolution to

800 × 600 or 640 × 480. For more information about changing the screen resolution, see

“Changing color depth and screen resolution” in your online

User Guide

.

Help

For more information about adjusting display settings, click Start, then click Help and Support. Type the keyword changing display settings in the Search Help box, then press

E

NTER

.

Size of display device—Small computer monitors for standard computer applications are generally not optimized for motion video playback.

Although they offer excellent resolutions and

103

104

CHAPTER 8: Troubleshooting

refresh rates, they are designed to make static white backgrounds with black text look readable. Some small display devices do not make colorful motion video look its best.

Generally, video will look better on a larger display device.

Age of the TV—Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions.

The video display will likely be better on a newer model TV.

Type of TV (interlaced or progressive scan)

Many CRT (tube) TVs use interlaced video.

Interlaced video displays a video frame with two passes of alternating scan lines. The TV screen first displays the video image odd lines one at a time, sequentially from top to bottom, then it fills in the other half of the video image with the even lines. Because most TVs use this interlaced method to display the picture on the screen, a standard interlaced analog TV will most likely flicker when displaying thin lines and small text.

An interlaced video display device will produce a lower quality display, especially when viewing and using the notebook functions.

Progressive scan video displays a video frame with one pass of sequential scan lines. A progressive scan TV displays the entire picture, drawn sequentially from top to bottom, without the odd/even interlacing. This results in a fuller, sharper picture and better display quality for viewing and using the Media Center functions.

The progressive scan picture is also brighter and easier on your eyes.

You need to configure your notebook to output to a TV

In Media Center mode, your notebook detects whether you are using a VGA or an HDMI display device and automatically changes the display settings for the type of display device you are using. For more information, review the FAQ topic at www.gateway.com

.

You want to change display settings to get better TV or DVD image quality

Adjust the display device brightness, contrast, hue, and saturation. For more information review the FAQ topic at www.gateway.com

.

www.gateway.com

You want to know whether you can burn videos that were recorded in Media Center mode to a DVD

Yes, you can. The Media Center saves recorded videos in the DVR-MS format. You can burn a

DVR-MS file to a DVD with DVD recording

(burning) software, such as Power2Go, and with the Media Center itself.

You want to know whether you can play recorded videos on other computers

Yes, you can. A DVR-MS file recorded to DVD can be replayed on another computer with Media

Center or on a computer without Media Center provided that it has a DVD player and DVD decoder software (such as PowerDVD). The computer without Media Center must also have

Windows Vista or Windows XP with Service Pack

(SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update.

You want to know whether you can play recorded videos on your home DVD player

Yes, you can. DVDs recorded with the Media

Center can be played on a home DVD player.

Memory

You see a “Memory error” message

Make sure that the memory module is inserted correctly in the memory bay slot.

Use the Memory Diagnostics Tool to help determine if a memory module is failing.

To check the memory:

1 Click (Start), then click Control Panel. The

Control Panel

window opens.

2 Click System and Maintenance.

3 Click Administrative Tools.

4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions.

Help

For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press

E

NTER

.

105

CHAPTER 8: Troubleshooting

You see a “Not enough memory” error message

Close all programs, then restart your notebook.

Memory card reader

Drive letter for the memory card slot does not appear in the My Computer window

Reboot your notebook.

Modem (cable or DSL)

The modem does not connect

Make sure that the modem cable is plugged into the Ethernet network jack and not the optional modem jack. For the location of your network jack, see

“Left” on page 7

.

See the documentation that came with your modem for additional troubleshooting information.

Modem (dial-up)

Your modem does not dial or does not connect

Make sure that the modem cable is plugged into the optional modem jack and not the Ethernet network jack. For the location of your modem jack, see

“Back” on page 10

.

Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone.

106

www.gateway.com

Make sure that the modem cable is less than

6 feet (1.8 meters) long.

Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack.

If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem.

Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately.

Help

For more information about dialing properties, click

Start, then click Help and Support. Type the keyword dialing in the Search Help box, then press E

NTER

.

To check the dialing properties:

1 Click (Start), then click Control Panel. The

Control Panel

window opens.

2 Click Hardware and Sound.

3 Click the Phone and Modem Options. The

Phone and Modem Options

dialog box opens.

4 Click the Dialing Rules tab.

5 Click the location from which you are dialing, then click Edit. The opens.

Edit Location

dialog box

6 Make sure that all settings are correct.

107

108

CHAPTER 8: Troubleshooting

Disconnect any answering machine, fax machine, or printer that is on the same line as the modem.

Do not connect these devices to the same telephone line as the modem.

Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.

Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly.

Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise. Wiggle the modem cable to see if that makes a difference. Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure.

You can also call your telephone service and have the telephone line checked for noise or low line levels.

Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service to fix the original line.

Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy.

You cannot connect to the Internet

The ISP may be having technical difficulties.

Contact your ISP for technical support.

See if the modem works with a different communications program. The problem may be with just one program.

Review the troubleshooting information under

“Internet” on page 100

.

www.gateway.com

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K.

Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to

33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to

48K. Your ISP may not support 48K uploads.

Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem

Current fax technology only supports a maximum send and receive rate of 14,400 bps.

The modem is not recognized by your notebook

Make sure that the line connected to the modem is working and plugged into the appropriate port on your notebook. For the location of your optional modem jack, see

“Back” on page 10

.

If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use).

Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with the modem connection.

Shut down and restart your notebook.

Run Windows modem diagnostics.

To run modem diagnostics:

1 Close all open programs.

2 Click (Start), then click Control Panel. The

Control Panel

window opens.

3 Click Hardware and Sound.

4 Click Phone and Modem Options. The

Phone and Modem Options

dialog box opens.

5 Click the Modems tab.

6 Click your modem, then click Properties. The

Modem Properties

dialog box opens.

109

CHAPTER 8: Troubleshooting

7 Click the Diagnostic tab, then click Query

Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as diagnostics.

port already open or the modem has failed to respond

, the modem did not pass

Help

For more information about modem troubleshooting, click Start, then click Help and Support.

Type the keyword modem troubleshooting in the Search

Help box, then press E

NTER

.

The modem is noisy when it dials and connects

When your modem tries to connect to another modem, it begins

handshaking

. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.

To turn down the modem volume:

1 Click (Start), then click Control Panel. The

Control Panel

window opens.

2 Click Hardware and Sound.

3 Click Phone and Modem Options. The

Phone and Modem Options

dialog box opens.

4 Click the Modems tab.

5 Click the modem you want to adjust, then click Properties. The box opens.

Modem Properties

dialog

6 Click the Modem tab, then adjust the Speaker volume control.

7 Click OK twice to close the

Options

dialog box.

Phone and Modem

Mouse

See also

“Touchpad” on page 119

.

110

www.gateway.com

The external mouse does not work

Make sure that the mouse cable is plugged in correctly.

Shut down and restart your notebook.

Remove all extension cables and switch boxes.

Try a mouse you know is working to make sure that the mouse port works.

The external mouse works erratically

Clean the mouse.

Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.

Networks (wired)

Help

For more information about network troubleshooting, click

Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press E

NTER

.

You cannot see the other computers on your wired

Ethernet network

Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other end is plugged into a router.

For the location of your network jack, see

“Left” on page 7

.

Make sure that all computers are plugged into a powered electrical outlet and turned on.

Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router.

Make sure that all computers on your network have the same workgroup name.

Make sure that all computers are using the same

Subnet Mask.

If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

111

112

CHAPTER 8: Troubleshooting

Your wired Ethernet network is running slower than you expect

If your Ethernet network is running slower than you expect, check the speed of each Ethernet component. For best results, all Ethernet components should be standard Ethernet

(10 Mbps), Fast Ethernet (100 Mbps or

10/100 Mbps), or Gigabit Ethernet (1000 Mbps or

10/100/1000 Mbps). A mixture of Ethernet, Fast

Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed.

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for help.

Internet Explorer is unable to access the Internet

Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service

Provider and your modem and between your modem and your access point.

If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network.

Remove the dial-up connection in the Internet

Options in Internet Explorer.

You cannot connect to your home network

If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network.

Caution

If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.

Every home network is unique. See the documentation that came with your network equipment for troubleshooting information.

www.gateway.com

Networks (wireless)

You turned wireless networking on, but it takes a while to connect

When wireless networking is turned on, it automatically scans for available connections.

The scan can take approximately 30 seconds to complete.

Your connection on the network seems intermittent or your wireless network is running slower than you expect

The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, ceilings, floors, and doors.

If your wireless network is running slower than you expect, you should check your network signal strength. If you find the signal strength is low, try moving to a new location to increase the signal strength.

Important

Note any antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors.

To check the signal strength:

1 Click (Start), right-click Network, then click

Properties. The window opens.

Network and Sharing Center

2 Click View status for the network connection.

The

Wireless Network Connection Status

dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer.

113

114

CHAPTER 8: Troubleshooting

You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web

If your access point uses WEP, go to the

Wireless

Networking Properties

window and make sure that both the WAP and the WLAN in the computer have matching WEP keys.

You are in a wireless network, but no available networks are listed in the Connect to a network dialog box

If the network you are attempting to access does not broadcast its SSID, you need to request the

SSID from the administrator and add that network’s information into the wireless utility.

You may want to try entering ANY as the SSID, which will make the computer try to auto-detect the network.

Your wireless network is listed as a preferred network, but it has an “x” on it

An x means your preferred network is not currently available or you are not currently in range to connect.

Internet Explorer is unable to access the Internet

Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service

Provider and your modem and between your modem and your access point.

If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network.

Remove the dial-up connection in the Internet

Options in Internet Explorer.

www.gateway.com

You cannot see other computers on your network

Your notebook may not have the same workgroup name as the other computers on your network. For more information, see “Naming the computers and workgroup” in your online

User

Guide

.

If your notebook was previously connected directly to your cable or DSL modem, and your

ISP requires you to use a static IP address, your notebook is not set up to use a DHCP server.

Modify the network properties so your notebook is set up for using a DHCP server.

You cannot connect to your network

If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network.

Caution

If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.

Passwords

Your notebook does not accept your password

Make sure that C

APS LOCK

and N

UM LOCK

are turned off, then retype the password.

You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions.

115

CHAPTER 8: Troubleshooting

Power

Your notebook is not working on AC power

Make sure that your AC power adapter is connected correctly to your notebook. For instructions on connecting the AC power

adapter, see “Connecting the AC adapter” on page 18

.

If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.

Your notebook is not working on battery power

Check the power management settings. For more information about using power management

settings, see “Changing notebook power settings” on page 67

.

Make sure that the battery is installed correctly.

For instructions on inserting your battery, see

“Changing batteries” on page 61 .

Make sure that the battery is fully recharged. For more information about recharging the battery, see

“Recharging the battery” on page 60 .

Make sure that the battery is calibrated correctly.

For instructions on recalibrating your battery, see

“Recalibrating the battery” on page 62

.

Let the battery return to room temperature.

Printer

Help

For more information about printer troubleshooting, click

Start, then click Help and Support. Type the keyword printer troubleshooting in the Search Help box, then press E

NTER

.

116

www.gateway.com

The printer will not turn on

Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

Check the cable between the printer and your notebook. Make sure that it is connected to the correct port.

Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1 Click (Start), then click Control Panel. The

Control Panel

window opens.

2 Click Hardware and Sound.

3 Click Printers.

4 Right-click the name of the printer you want to be the default printer, then click Set as

Default Printer.

Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

You see a “Printer queue is full” error message

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1 Click (Start), then click Control Panel. The

Control Panel

window opens.

2 Click Hardware and Sound.

3 Click Printers.

117

CHAPTER 8: Troubleshooting

4 If the printer status is Offline, right-click the name of the printer you want to use, then click Use Printer Online to set the printer to work online.

Wait until files have been printed before sending additional files to the printer.

If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

Help

For more information about troubleshooting sound issues, click Start, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press E

NTER

.

You are not getting sound from the built-in speakers

Make sure that headphones are not plugged into the headphone jack.

Make sure that the volume control on your notebook is turned up. For more information about using your volume control, see

“Adjusting the volume” on page 39

.

Make sure that the Windows volume control is turned up. For instructions on how to adjust the

volume control in Windows, see “Adjusting the volume” on page 39 .

Make sure that Mute controls are turned off.

Status indicators

The status indicators are not functioning

Make sure the status indicators are turned on.

Press F

N

+F1 to toggle the indicators.

118

www.gateway.com

Touchpad

Touchpad is not working

Make sure the touchpad is turned on. For more information, see “Changing mouse, touchpad, or pointing device settings” in your online

User

Guide

.

The notebook is not responding when you click or tap on the touchpad

Turn on the touchpad. For instructions on how to adjust the touchpad settings, see “Changing mouse, touchpad, or pointing device settings” in your online

User Guide

.

The pointer moves unexpectedly

Clean the touchpad with a damp cloth (water only) and wipe it dry.

Adjust the touchpad settings. For instructions on how to adjust the touchpad settings, see

“Changing mouse, touchpad, or pointing device settings” in your online

User Guide

.

Video

The projector, monitor, or television is not working

Make sure that you have pressed F

N

+F4 to activate the external monitor option.

Make sure that the monitor is turned on and that the video cable is connected correctly.

Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your notebook, follow these recommendations before contacting

Gateway Customer Care:

Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on.

119

120

CHAPTER 8: Troubleshooting

If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.

If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

If you have “how to” questions about using a program, see:

Online Help

Printed documentation

The Microsoft Windows documentation

The software publisher’s Web site

See the troubleshooting section of this chapter.

Warning

To avoid bodily injury, do not attempt to troubleshoot your notebook problem if:

• Power cords or plugs are damaged

• Liquid has been spilled into your notebook

• Your notebook was dropped

• The case was damaged

Instead, unplug your notebook and contact a qualified computer technician.

Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps.

The

Setup Guide

includes the Gateway Customer

Care telephone number. For more information, see

“Gateway contact information” on page 2 .

APPENDIX A

Legal Information

Important safety information

Regulatory compliance statements

Environmental information

Notices

121

APPENDIX A: Legal Information

Important safety information

Warning

Always follow these instructions to help guard against personal injury and damage to your Gateway system.

Warning

Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection.

Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this notebook, it is important that the safety instructions marked on the notebook and in the documentation are followed.

Setting up your system

Read and follow all instructions marked on the notebook and in the documentation before you operate your notebook. Retain all safety and operating instructions for future use.

Do not use this notebook near water or a heat source such as a radiator.

Set up the notebook on a stable work surface.

The notebook should be operated only from the type of power source indicated on the rating label.

Openings in the notebook case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least

6 inches (15 cm), around the notebook for ventilation when you set up your work area. Never insert objects of any kind into the notebook ventilation openings.

Some notebook are equipped with a three-wire power cord to make sure that the notebook is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.

If you use an extension cord with this notebook, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.

If your notebook is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges.

122

www.gateway.com

Care during use

Do not walk on the power cord or allow anything to rest on it.

Do not spill anything on the notebook. The best way to avoid spills is to avoid eating and drinking near your notebook.

Some notebooks have a replaceable CMOS battery on the system board.

There is a danger of explosion if the CMOS battery is replaced incorrectly.

Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer’s instructions.

When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the notebook.

Unplug the notebook from the wall outlet and refer servicing to qualified personnel if:

The power cord or plug is damaged.

Liquid has been spilled into the notebook.

The notebook does not operate properly when the operating instructions are followed.

The notebook was dropped or the cabinet is damaged.

The notebook performance changes.

Replacement parts and accessories

Use only replacement parts and accessories recommended by Gateway.

Regulatory compliance statements

Wireless guidance

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet or WiFi), wireless Internet, and Bluetooth communication devices are examples of devices that provide wireless communication.

Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.11b/g LAN & Bluetooth), 5.2 GHz (i.e.

802.11a LAN), and traditional cellular or PCS cellular bands (i.e. Cellular data modem).

The following section is a general overview of considerations while operating a wireless device.

123

APPENDIX A: Legal Information

Warning

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports,

Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

Warning

If your notebook came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the notebook is fully assembled.

Caution

Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service.

Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval

Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements.

Wireless devices are closely regulated and use may not be allowed.

The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.

Measurements have been performed to show that the RF exposure is below what is considered safe limits; however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting. The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 8 inches (20 cm) from user’s or bystander’s bodies.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Some circumstances require restrictions on wireless devices.

Caution

Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact

Gateway Customer Care for additional information.

Important

Every country has different restrictions on the use of wireless devices. Since your notebook is equipped with a wireless device, when traveling between countries with your notebook, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.

United States of America

Caution

Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.

124

www.gateway.com

Caution

The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook.

Federal Communications Commission (FCC)

Intentional emitter per FCC Part 15

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the United

States of America if an FCC ID number is on the system label.

Caution

In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.

The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Unintentional emitter per FCC Part 15

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help.

Compliance accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules.

FCC declaration of conformity

Caution

Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook.

125

126

APPENDIX A: Legal Information

Caution

Recycle or dispose of the used notebook properly according to federal, state and local laws.

Responsible party:

Gateway, Inc.

7565 Irvine Center Drive

Irvine, CA 92618

Phone: 800-846-2000

Product:

AJ2

AJ6

AJ2A / AJ2B

AJ6A / AJ6B

This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

California Proposition 65 Warning

Warning

This product contains chemicals known to the State of

California to cause cancer, birth defects, and/or other reproductive harm. For additional information regarding this product warning, go to www.gateway.com/prop65 .

Mercury Warning

Hg

Warning

THE LAMP IN THIS DISPLAY CONTAINS MERCURY. DISPOSE

ACCORDING TO LOCAL, STATE, AND FEDERAL LAW.

Telecommunications per Part 68 of the Code of

Federal Regulations (CFR 47) (applicable to products fitted with USA modems)

Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules.

On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.

A telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five (5). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

www.gateway.com

Canada

If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

This equipment cannot be used on telephone company-provided coin service.

Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information.

When programming or making test calls to emergency numbers:

Remain on the line and briefly explain to the dispatcher the reason for the call.

Perform such activities in the off-peak hours such as early morning or late evenings.

The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement.

Industry Canada (IC) Intentional emitter per

RSS 210

Caution

To prevent radio interference to licensed service or co-channel

Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding.

Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label.

Caution

Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.

Caution

The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook.

Caution

The 802.11A radio LAN your notebook may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.

127

128

APPENDIX A: Legal Information

As a general guideline, a separation of 8 inches (20 cm) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Unintentional emitter per ICES-003

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.

Telecommunications per Industry Canada CS-03

(for products fitted with an IC-compliant modem)

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Warning

To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate.

Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer

Equivalence Numbers of all the devices does not exceed 5.

Japan

www.gateway.com

Japanese Modem Notice

Laser safety statement

Warning

Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive.

All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human

Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.

Environmental information

The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health.

To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.

Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste stream (residential garbage collection). The “Crossed-Out Waste Bin” label affixed to this product is your reminder to dispose of your “end of life” product properly.

Substances such as glass, plastics, and certain chemical compounds are highly recoverable, recyclable, and reusable. You can do your part for the environment by following these simple steps:

129

130

APPENDIX A: Legal Information

When your electrical or electronic equipment is no longer useful to you,

“take it back” to your local or regional waste collection administration for recycling.

In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area.

If you need further assistance in recycling, reusing, or trading in your “end of life” product, you may contact us at the Customer Care number listed in your product’s user guide and we will be glad to help you with your effort.

Finally, we suggest that you practice other environmentally friendly actions by understanding and using the energy-saving features of this product (where applicable), recycling the inner and outer packaging (including shipping containers) this product was delivered in, and by disposing of or recycling used batteries properly.

With your help, we can reduce the amount of natural resources needed to produce electrical and electronic equipment, minimize the use of landfills for the disposal of

“end of life” products, and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly.

For additional recycling information specific to your area, please go to www.gateway.com/recycle.html

.

www.gateway.com

Notices

Copyright © 2008 Gateway, Inc.

All Rights Reserved

7565 Irvine Center Drive

Irvine, CA 92618 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements,

Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com

. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks of Intel Corporation. Microsoft, MS, and

Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Macrovision statement

If your notebook has a DVD drive and an analog TV

Out port, the following paragraph applies:

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by

Macrovision Corporation. Reverse engineering or disassembly is prohibited.

131

132

APPENDIX A: Legal Information

Index

A

AC adapter connecting

18

connector

7

international adapters accessories

65

safety precautions

123

acoustic handset coupler

72

application key

28 arrow keys

28

audio adjusting volume

39

back button

34

headphone jack

7

microphone jack

8

muting

34

,

39

next button

34

pause button

34

play button

34

stop button

34

troubleshooting

118

audio CD cleaning

81

inserting

47

,

48

automobile power adapter

65

B

battery alternate power sources

65

bay

61

calibrating

80

changing

61

charge indicator

6

,

60

charge status

60

charging

18

,

60

conserving power

64

extending life

80

fuel gauges

80

icons

60

installing

61

latch

11

life span

80

locating

11

managing power

64

maximizing performance

63

monitoring charge

60

recalibrating

62

recharging

18

,

60

release latch

11

replacing

61

storing

81

troubleshooting

116

bays battery

61

hard drive

12

memory

11

BIOS Setup utility

62

Bluetooth system key

30

turning off

30

,

42

turning on

30

,

42

brightness adjusting

30

,

38

broadband modem connecting

20

button

Effects

36

Help

36

Properties

36 settings

36

Snapshot

37

Start camera

36 buttons

multimedia panel

13

C

cable lock

9

cable modem

7

,

20

133

connecting

20

troubleshooting

106

camera

See digital camera

Camera Assistant

37

Camera Assistant Toolbar

36

Capacitive volume control

34

Caps Lock indicator

27

cards

Express Card slot

8

inserting Express Card

51

inserting memory card

50

memory card slot

6

memory cards supported

50

removing Express Card

51

removing memory card

50

slots

49

,

51

troubleshooting Express

Card

98

troubleshooting memory card

106

CD cleaning

81

controlling playback

34

eject button

47

,

48

inserting

47

,

48

manual eject hole

47

,

48

CD drive

See

DVD drive

cellular phone

memory cards

49

Certificate of Authenticity

3

changing battery

60

cleaning

audio CD

81

case

79

CD

81

134

Index

DVD

81

keyboard

79

LCD panel

80

notebook exterior

78

screen

80

clicking

32

closing unresponsive program

25

connecting

AC adapter

18

cable modem

20

dial-up modem

21

DSL modem

20

external keyboard

27

external monitor

54

keyboard

27

mouse

32

printer

52

projector

54

scanner

52

television

54

to wired Ethernet

20

USB device

53

video camera

49

,

53

connections audio

8

broadband Internet

7

,

20

cable modem

7

,

20

dial-up modem

9

,

21

digital camera

7

,

9

DSL modem

7

,

20

Ethernet

7

external audio

8

external diskette drive

7

,

9

,

53

external speakers

7 flash drive

7

,

9

,

53

HDMI (TV) out

7

headphone

7

keyboard

7

,

9

microphone

8

modem (dial-up)

9

monitor (VGA)

7

,

55

mouse

7

,

9

network

7

power

7

,

18

printer

7

,

9

projector

55

scanner

7

,

9

speaker

7

television

54

USB

7

,

9

,

52

VGA

7

,

55

wired Ethernet

20

,

21

wired network

21

copyright notice

131

D

default printer

117

dialing codes

72

dial-up modem

9

,

21

adjusting volume

110

diagnostics

109

dialing properties

107

troubleshooting

106

using while traveling

72

digital audio

52

digital camera memory card reader

6

,

49

USB port

7

,

9

digital video

52

digital video camera connecting

49

directional keys

28

diskette troubleshooting

94

diskette drive troubleshooting

94

display brightness

38

switching

30

troubleshooting

95

display properties adjusting

56

documentation

User Guide

2

double-clicking

33

dragging

33

drivers www.gateway.com

re-installing

82

,

85

drives

DVD

46

DVD/CD-RW

9

,

46

DVD±RW

9

,

47

hard drive

12

HD DVD

47

HD-DVD RW

9

identifying drive types

46

multi-format DVD±RW

9

,

47

troubleshooting

94

,

96

,

99

types

46

DSL modem

7

,

20

connecting

20

troubleshooting

106

DVD cleaning

81

controlling playback

34

eject button

47

,

48

inserting

47

,

48

manual eject hole

47

,

48

playing

54

regional code

47

troubleshooting

96

DVD drive identifying

46

locating

9

troubleshooting

96

using

46

DVD/CD-RW drive

See

DVD drive

DVD±RW drive

See

DVD drive

E

Effects button

36 eject button

CD

47

,

48

DVD

47

,

48

eject hole

CD

47

,

48

DVD

47

,

48

EmPower power

135

adapter

65

ergonomics

16

Ethernet connecting wired

20

jack

7

,

20

Express Card adding

51

inserting

51

installing

51

removing

51

slot

51

troubleshooting

98

external monitor

7

,

30

EZ Pad touchpad

See touchpad

F

fan

10

faxes files troubleshooting

109

opening

33

troubleshooting

98

fingerprint reader troubleshooting

99

Fn key

28

,

29

folders opening

33

function keys

28

G

Gateway contact information

2

model number

3 serial number

3

Support

3

Gateway Recovery Center

re-installing drivers

85

re-installing programs

85

re-installing software

85

Index

H

hard drive bay

12

indicator

27

troubleshooting

99

HDMI (TV) out jack

7

HDMI port

30

,

52

,

54

headphone jack

7

Help button

36

Hibernate mode

25

,

66

hot-swapping

51

,

52

Hybrid Sleep mode

29

,

66

system key

29

turning on

69

I

IEEE 802.11

using while traveling

73

indicators

See

status indicators installing battery

61

devices

52

digital camera

52

digital video camera

52

Express Card

51

peripheral devices

52

printer

52

scanner

52

Internet troubleshooting

100

Internet chat program

35

J

jacks

See

connections

K

Kensington cable lock

74

lock slot

9

key combinations

29

keyboard buttons

27

136

www.gateway.com

cleaning

79

connecting

27

features

27

keys

27

locating

13

troubleshooting

101

keys

USB port

7

,

9

application

28

arrow

28

directional

28

Fn

28

,

29

function

28

Hybrid Sleep

29

LCD/CRT

30

navigation

28

Sleep

29

system

28

system key combinations

29

toggle display

30

Windows

28

wireless Ethernet

29

L

labels

Microsoft Certificate of

Authenticity

3

model number

2 serial number

2

latch battery

11

LCD panel cleaning

80

switching display

30

troubleshooting

95

LCD/CRT system key

30

line protector

72 line tester

72

lock cable

74

Kensington cable

9

M

maintenance cleaning

78

,

81

Media Center troubleshooting

102

media reader

See

memory card reader memory bay

11

troubleshooting

105

memory card reader inserting card

50

locating

6

memory cards supported

50 removing card

50

troubleshooting

106

using

49

microphone jack

8

Microsoft Certificate of

Authenticity

3 model number

3

,

74

modem cable

7

,

20

connecting

20

,

21

dial-up

22

,

72

DSL

7

,

20

international adapter

72

jack (dial-up)

9

,

22

troubleshooting

106

monitor

adding external

54

color quality

57

port

7

screen resolution

57

troubleshooting external

119

using

30

using external

57

mouse connecting

32

troubleshooting

110

USB port

7

,

9

moving pointer

32

screen objects

137

33

MP3 player

memory cards

49

multimedia adjusting volume

39

using DVD drive

46

multimedia panel

13

,

34 mute button

34 muting sound

34

,

39

N

navigation keys

28

network troubleshooting

111

,

113

network jack

7

,

21

networking turning off Bluetooth

42

turning off wireless

Ethernet

41

turning on Bluetooth

42

turning on wireless

Ethernet

41

NTSC/PAL jack

54

O

opening files

33

folders

33

programs

33

shortcut menu

33

P

packing notebook

72

password

74

,

115

startup

74

supervisor

74

user

74

PCMCIA card

See

Express Card

PDA

memory cards

49

138

Index

peripheral devices

52

Plug and Play devices

USB support for

52

pointer identifying

31

moving

32

ports

See

connections power

AC adapter

18

,

65

advanced settings

67

,

69

alternate sources

65

automobile/airplane adapter

65

battery

60

,

61

,

62

,

64

button

13

,

29

changing modes

66

changing plans

67

connector

7

,

18

conserving battery power

64

EmPower adapter

65

extending battery life

63

Hibernate mode

66

Hybrid Sleep mode

29

,

66

indicator

6

,

24

international adapter

75

management

59

,

64

plans

67

Sleep mode

24

,

29

,

66

source problems

20

SpeedStep settings

67

status indicator

6

surge protector

20

troubleshooting

116

turning off notebook

24

turning on notebook

23

printer default

117

installing

52

troubleshooting

116

USB port

7

,

9

programs

closing unresponsive

25

opening

33

re-installing

82

,

85

projector adding

54

color quality

57

port

7

screen resolution

57

troubleshooting

119

using

30

,

57

Properties button

36

R

radio approval authorities

73

radio frequency wireless connections

73

rebooting notebook

25

recalibrating battery

62

recharging battery

60

recovering defaults

88

drivers

82

,

85

programs

82

,

85

software

82

,

85

system

82

with Gateway Recovery

Center

85

with Windows System

Recycle Bin

Restore

86

deleting files

99

emptying

99

regional code

DVD

47

re-installing defaults

88

drivers

82

,

85

programs

82

,

85

software

82

,

85

Windows

82

with Gateway Recovery

Center

85

with Windows System www.gateway.com

Restore

86

replacing

See

installing

resetting notebook

25 restarting notebook

25

restoring defaults

88

drivers

82

,

85

programs

82

,

85

software

82

,

85

system

82

with Gateway Recovery

Center

85

with Windows System

Restore

86

right-clicking

33

S

safety avoiding repetitive strain

18

caring for notebook

78

general precautions

122

guidelines for troubleshooting

92

posture

17

reducing eye strain

16

setting up computer

17 sitting at computer

17

scanner installing

52

USB port

7

,

9

screen resolution

57

troubleshooting

95

,

119

screen objects

getting information

33

moving

33

selecting

32

scroll zone

31

security

startup password

74

while travelling

74

security features

139

Kensington cable lock

9

serial number

3

,

74

setting up

safety precautions

122

Settings button

36 shipping notebook

72

shortcut menus accessing

33

shortcuts opening menu

33

shutting down notebook

24

,

25

Sleep mode

24

,

29

,

66

system key

29

Snapshot button

37 software re-installing

82

,

85

sound adjusting

39

controls

39

muting

34

,

39

troubleshooting

118

speakers jack

7

SpeedStep technology

67

Start camera button

36 starting notebook

23

programs

33

startup password

74

status indicator wireless Ethernet

27

status indicators battery charge

6

,

60

Caps Lock

27 drive activity

27

hard drive

27

location

13

power

6

toggle on or off

118

troubleshooting

118

supervisor password

74

surge protector

20

140

Index

Suspend

29

system identification label

3

system keys combinations

29

locating

28

T

technical support

Support

3

tips before contacting

119

telephone acoustic handset coupler

72

line protector

72

line tester

72

telephone support

119

television

HDMI out jack

7

,

54

playing DVD on

54

viewing display on

54

touchpad buttons

31

,

32

clicking

32

double-clicking

33

dragging screen objects

33

locating

13

moving pointer

31

,

32

moving screen objects

33

opening files, folders, and programs

33

opening shortcut menu

33

right-clicking

33

scroll zone

31

selecting screen objects

32

troubleshooting

119

travel tips

71

troubleshooting audio

118

battery

116

diskette drive

94

display

95

DVD drive

96

www.gateway.com

wireless network

29

,

41

TV out (HDMI) jack

7

,

54

Express Cards

98

external monitor

119

faxes

109

files

98

general guidelines

92

hard drive

99

Internet connection

100

,

108

keyboard

101

LCD panel

95

Media Center

102

memory

105

memory card reader

106

modem

106

mouse

110

network

111

,

113

passwords

115

power

116

printer

116

projector

119

safety guidelines

92

screen

95

,

119

screen area

95

screen resolution

95

sound

118

status indicators

118

technical support

119

telephone support

119

touchpad

119

video

119

Web site connection speed

101

wired Ethernet

111

wireless Ethernet

113 wireless network

113

turning off

Bluetooth

30

notebook

24

,

25

wireless Ethernet

41

wireless network

30

turning on

Bluetooth

30

notebook

23

wireless Ethernet

29

U

USB connecting device

53

port

52

USB port

7

,

9

user password

74

V

ventilation

10

VGA port

7

,

55

video

HDMI out jack

7 monitor port

7

projector port

7

troubleshooting

119

VGA port

7

video camera connecting

49

,

53

volume adjusting

39

adjusting modem

110

controls

39

muting

34

,

39

troubleshooting

118

W

waking up notebook

24

webcam

14

,

35

Windows key

28

Product Key Code

3

Windows System Restore

82

wired Ethernet troubleshooting

111

wireless Ethernet button

29

status indicator

27

troubleshooting

113

turning off

41

turning on

41

141

Index

using while traveling

73

wireless network troubleshooting

113

working safely

16

142

MU.W8600.001 MAN SJM40 REF GDE R0

advertisement

Related manuals

advertisement

Table of contents