Gateway 1000 Reference Manual

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Gateway 1000 Reference Manual | Manualzz

NOTEBOOK

REFERENCE GUIDE

®

Contents

Chapter 1: About This Reference . . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing your online User Guide . . . . . . . . . . . . . . . . . . . . . . . . 2

Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contacting Gateway Customer Care . . . . . . . . . . . . . . . . . . . 2

Gateway model and serial number . . . . . . . . . . . . . . . . . . . . 2

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . 3

For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Checking Out Your Notebook . . . . . 5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 3: Setting Up and Getting Started . . 15

Working safely and comfortably . . . . . . . . . . . . . . . . . . . . . . . . 16

Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting up your computer desk and chair . . . . . . . . . . . . . 17

Sitting at your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Avoiding discomfort and injury from repetitive strain . . 17

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Protecting from power source problems . . . . . . . . . . . . . 19

Connecting to a broadband modem or network . . . . . . . . . . 20

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . 23

Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Contents

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjusting the brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Turning your wireless radio on or off . . . . . . . . . . . . . . . . . . . 32

IEEE 802.11 wireless network radio . . . . . . . . . . . . . . . . . . 32

3G communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 4: Using Drives and Accessories . . . . 35

Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . 36

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing a printer or other peripheral device . . . . . . . . . . . . 37

Connecting a USB device . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Viewing the display on a projector, monitor, or television . 38

Adjusting the display properties . . . . . . . . . . . . . . . . . . . . 39

Chapter 5: Managing Power . . . . . . . . . . . . . . 41

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . 42

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Maximizing battery performance . . . . . . . . . . . . . . . . . . . 44

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . 45

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Changing notebook power settings . . . . . . . . . . . . . . . . . . . . . 47

Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 6: Traveling with Your Notebook . . . 49

Packing your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Traveling by air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . 50

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 7: Maintaining Your Notebook . . . . . 55

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cleaning the notebook screen . . . . . . . . . . . . . . . . . . . . . . . 57

Maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Recovering pre-installed software and drivers . . . . . . . . 62

Returning your system to its factory condition . . . . . . . . 63

Chapter 8: Troubleshooting . . . . . . . . . . . . . . . 67

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Networks (wired) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Networks (wireless) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

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Contents

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Before calling Gateway Customer Care . . . . . . . . . . . . . . 83

Appendix A: Legal Information . . . . . . . . . . . 85

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CHAPTER 1

About This Reference

About this guide

Accessing your online User Guide

Gateway contact information

Microsoft Certificate of Authenticity

For more information

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CHAPTER 1: About This Reference

About this guide

This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide.

Accessing your online User

Guide

In addition to this guide, your online User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes information on the following topics:

Help and technical support

Using and customizing Windows and other software

Using the Internet

Protecting your files

Playing and recording media

Networking

To access your online User Guide:

Click Start, All Programs, then click Gateway

Documentation.

Gateway contact information

Contacting Gateway Customer Care

Your Setup Guide contains information about contacting

Gateway Customer Care.

Gateway model and serial number

A label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway

Customer Care will need this information if you call for assistance.

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Microsoft Certificate of

Authenticity

Important

The label shown in this section is for informational purposes only. Label information varies by model, features ordered, and location.

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

For more information

For more information about your notebook, visit Gateway’s

Support page at www.gateway.com

or the Web address shown on your notebook’s label. The Support page also has links to additional Gateway documentation and detailed specifications.

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CHAPTER 1: About This Reference

CHAPTER 2

Checking Out Your Notebook

Front

Left

Right

Back

Bottom

Keyboard area

LCD panel

5

Front

CHAPTER 2: Checking Out Your Notebook

Component

Wireless network switch

Icon

Wireless network switch

Description

Enable or disable the IEEE 802.11 wireless network radio and optional 3G communication

(optional). For more information, see

“Turning your wireless radio on or off” on page 32 .

Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and 3G communication devices are examples of devices that provide wireless communication.

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Left

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Monitor port

Ethernet jack Memory card reader

Power connector

Component

Power connector

Monitor port

Icon

Ventilation fan

Ethernet jack

Ventilation fan

USB ports

Description

Plug the AC adapter cable into this connector.

Plug an analog VGA monitor or projector into this

port. For more information, see “Viewing the display on a projector, monitor, or television” on page 38

.

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Plug an Ethernet network cable into this jack.

Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network

jack. For more information, see “Connecting to a broadband modem or network” on page 20 .

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Component

USB ports

Memory card reader

CHAPTER 2: Checking Out Your Notebook

Icon Description

Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.

Insert a memory card from a digital camera,

MP3 player, PDA, or cellular telephone into the memory card reader. For more information, see

“Using the memory card reader” on page 36 .

The memory card reader support Secure

Digital™ card.

Important: RS-Multimedia Card and Mini

Secure Digital cards require the use of an adapter that is available with the media.

www.gateway.com

Right

Microphone jack

USB port

Kensington lock slot

Component

Microphone jack

Icon

Headphone jack Memory card reader

Description

Plug a microphone into this jack.

Headphone jack

USB port

Memory card reader

Kensington™ lock slot

Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port.

Insert a memory card from a digital camera,

MP3 player, PDA, or cellular telephone into the memory card reader. For more information, see

“Using the memory card reader” on page 36 .

The memory card reader supports Memory

Stick®, Memory Stick Pro®, Mini Secure

Digital®, MultiMediaCard™,

RS-MultiMediaCard™, and Secure Digital™ cards.

Important: RS-Multimedia Card and Mini

Secure Digital cards require the use of an adapter that is available with the media.

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

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Back

CHAPTER 2: Checking Out Your Notebook

Component

Battery

Icon

Battery

Description

Provides power when the notebook is not plugged into AC power.

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Bottom

Battery

Battery lock www.gateway.com

Battery latch

Speaker Speaker

Component Icon

Battery latch

Battery

Battery lock

Speakers

Description

Slide to release the battery. For more information, see

“Changing batteries” on page 43

.

Provides power when the notebook is not plugged into

AC power.

Slide to unlock the battery. For more information, see

“Changing batteries” on page 43

.

Provide audio output when headphones or amplified speakers are not plugged in.

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CHAPTER 2: Checking Out Your Notebook

Keyboard area

Keyboard area for select models

Status indicators

Keyboard

Touchpad

Power button

Power indicator

Component Icon Description

Status indicators

Keyboard

Power button

/Power indicator

Touchpad

Inform you when a button has been pressed that affects how the keyboard is used. For more information, see

“Using the status indicators” on page 24

.

Provides all the features of a full-sized, computer

keyboard. For more information, see “Using the keyboard” on page 26

.

Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. LED on -

Notebook is on.

LED blinking - Notebook is in Sleep or Hybrid Sleep

■ mode.

LED off - Notebook is off.

Provides all the functionality of a mouse. For more

information, see “Using the touchpad” on page 29 .

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LCD panel

Microphone www.gateway.com

Webcam

Component Icon Description

Microphone

Webcam

Use to talk through when making Voice over Internet

Protocol (VoIP) calls.

Important: The optional microphone is only available when purchased with the optional webcam.

Use to let others see who they are communicating with when making VoIP calls. For more information, see

“Using the webcam” on page 31 .

Important: The optional webcam is only available when purchased with the optional microphone.

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CHAPTER 2: Checking Out Your Notebook

CHAPTER 3

Setting Up and Getting Started

Working safely and comfortably

Connecting the AC adapter

Connecting to a broadband modem or network

Starting your notebook

Turning off your notebook

Restarting (rebooting) your notebook

Using the status indicators

Using the keyboard

Using the touchpad

Using the webcam

Adjusting the brightness

Adjusting the volume

Turning your wireless radio on or off

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CHAPTER 3: Setting Up and Getting Started

Working safely and comfortably

Before using your notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain:

Keep hands and arms parallel to the floor.

Adjust the screen so it is perpendicular to your line of sight.

Place your feet flat on the floor or on a footrest.

Although notebooks are sometimes called “laptops,” do not use your notebook while it rests on your unprotected lap. Notebook operating temperatures can become quite high, increasing the risk of burns to your legs. Instead, use a laptop desk to protect your legs.

Do not use the notebook on any soft, conforming surface, such as your lap, a blanket, carpet, or a sofa. Soft surfaces can block your notebook’s ventilation openings, leading to overheating, permanent damage to your notebook, and fire danger. Instead, place your notebook on a rigid, hard surface, and make sure that you keep the ventilation openings on the sides clear.

Warning

Do not use your notebook on a soft surface, such as your lap, a blanket, carpet, or a sofa. You must keep your notebook’s ventilation openings clear of obstructions, or your notebook may overheat, increasing the risk of fire and personal injury.

Reducing eye strain

Sunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes.

Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter.

Use soft, indirect lighting in your work area. Do not use your notebook in a dark room.

Avoid focusing your eyes on your screen for long periods of time. Every 10 or 15 minutes, look around the room, and try to focus on distant objects.

Where feasible, keep your head vertical while looking at the screen. If you use an external keyboard, raise the notebook so the top of its screen is no higher than eye level.

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Setting up your computer desk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.

Select a flat surface for your computer desk.

Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad. If the desk is not adjustable or is too tall, consider using an adjustable chair to control your arm’s height above the keyboard.

Use an adjustable chair that is comfortable, distributes your weight evenly, and keeps your body relaxed.

Position your chair so the keyboard is at or slightly below the level of your elbow. This position lets your shoulders relax while you type.

Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.

Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support.

Sitting at your notebook

Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type.

Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work.

Take breaks to stand and stretch your legs.

Avoid twisting your torso or neck.

Avoiding discomfort and injury from repetitive strain

Vary your activities to avoid excessive repetition.

Take breaks to change your position, stretch your muscles, and relieve your eyes.

Find ways to break up the work day, and schedule a variety of tasks.

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CHAPTER 3: Setting Up and Getting Started

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.

Warning

Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

Caution

Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

Important

If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.

If the battery life seems short even after being charged for three hours, t he battery ma y need to be recalibrated. For information on recalibrating th e battery, see

“Extending battery life” on page 44

.

To connect the AC adapter:

1

Connect the power cord to the AC adapter.

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2

Connect the AC adapter to your notebook’s power connector.

3

Plug the power cord into a wall outlet. The battery

charge indicator turns on (see “Keyboard area” on page 12

for the location of the battery charge indicator).

If the battery charge indicator does not turn on, complete the following steps until it turns on:

Unplug the adapter from your notebook, then plug it back in.

Make sure the power cord is firmly attached to the

AC adapter.

Plug the power cord into a different wall outlet.

4

When you finish using your notebook for the first time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns green.

Important

If the battery charge indicator does not turn green a fter three hours, contact Gateway Customer Care at the location shown on the

Customer Care label. For more information, see

“Gateway contact information” on page 2

.

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your

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CHAPTER 3: Setting Up and Getting Started

notebook and peripheral devices by connecting them to a

surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning

High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

Connecting to a broadband modem or network

Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network.

To connect to a cable or DSL modem or to a wired

Ethernet network:

1

Insert one end of the network cable into the network jack on your notebook.

20

Tip

When using a cable with a sleeve over the plug, pull the sleeve back to make sure that the plug locks into the jack.

2

Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack.

www.gateway.com

Starting your notebook

Warning

Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution

Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

To start your notebook:

1

Lift the LCD panel.

2

Press the power button located above the keyboard.

3

If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account.

4

Attach and turn on any peripheral devices, such as printers, scanners, and speakers.

Tip

For more information about connecting peripheral devices, see

“Installing a printer or other peripheral device” on page 37 .

Tip

See the documentation that came with each device for its setup instructions.

5

To open the main menu, click Start. From that menu, you can run programs and search for files. For more information on using Windows, see “Using Windows” and “Customizing Windows” in your online User Guide.

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CHAPTER 3: Setting Up and Getting Started

Waking up your notebook

When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator flashes. If your notebook is in Sleep mode, press the power button to “wake” it up.

Tip

For more information about Sleep mode, see

“Changing power modes” on page 46

.

Turning off your notebook

Putting your notebook into Sleep mode is the easiest way to power down your notebook. Although it does not turn your notebook completely off, it turns off or slows down most system operations to save power. Sleep mode saves your desktop layout so the next time you restore power, the programs are laid out just as you left them. Waking your notebook from a Sleep state is much faster than turning on your notebook after it has been turned completely off.

Hibernate mode is an alternative to Sleep mode. In Hibernate mode, your notebook is turned completely off. When you wake your notebook from Hibernate mode, however, the programs that were running when your notebook entered Hibernate mode are running just as you left them.

To put your notebook to sleep:

Click Start, click on Shut Down, then select Sleep. The notebook saves your session and partially shuts down to save power.

-OR-

Press F

N

+F4.

Tip

You can change the Sleep mode from the standard Sleep mode (default) to Hybrid Sleep. For more information about Sleep mode, see

“Changing power modes” on page 46 .

To put your notebook into hibernation:

Click Start, click on Shut Down, then select Hibernate.

The notebook saves your session and shuts down to save power.

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To turn off your notebook:

Click Start, click on Shut Down, then select Shut Down.

The notebook turns off.

Important

If for some reason you cannot use the Shut Down option in

Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart

(reboot) your notebook.

To close unresponsive programs on your notebook:

1

Press C

TRL

+A

LT

+D

EL

.

2

Click Start Task Manager. The Windows Task Manager dialog box opens.

3

Click the program that is not responding.

4

Click End Task.

5

Click X in the top-right corner of the Windows Task

Manager dialog box.

To restart your notebook:

Click Start, click on Shut Down, then select Restart. The notebook turns off, then turns on again.

Important

If your notebook does not turn off immediately, complete the following steps until the notebook turns off:

1. Press and hold the power button for about five seconds, then release it.

2. Unplug the power cord and remove the battery for more than 10 seconds.

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CHAPTER 3: Setting Up and Getting Started

Using the status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.

Battery charge indicator

Caps lock

Num lock

Indicator

Battery charge indicator

Num lock

Caps lock

Icon Description

1

A

LED green - Battery is fully charged.

LED amber - Battery is charging.

LED blinking amber with 1-second interval - Battery charge is very low.

LED solid amber with 2-second interval - Battery is malfunctioning.

Important: This LED only lights up when your notebook is connected to

AC power or the battery charge is very low.

LED on - Numeric keypad is turned on.

LED off - Numeric keypad is turned off.

LED on - Caps lock is turned on.

LED off - Caps lock is turned off.

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Wireless network

Indicator

Wireless network

3G communication network

Icon Description

LED on - Wireless IEEE 802.11 radio is turned on.

LED off - Wireless IEEE 802.11 radio is turned off.

LED on - Optional wireless 3G communication radio is turned on.

LED off - Optional wireless 3G communication radio is turned off.

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CHAPTER 3: Setting Up and Getting Started

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for

Windows, function keys for specific system operations, and the

Num Lock keys for the numeric keypad.

Function keys/

System keys

Numeric keypad

Navigation keys

F

N

key

Windows key

Application key

Arrow keys

Tip

You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

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Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type

Numeric keypad

Function keys

System keys

Navigation keys

F

N

key

Windows key

Application key

Arrow keys

Icon Description

Use these keys to type numbers when the numeric keypad is turned on. Press F

N

+F11 (N

UM

L

K

)

to turn on the numeric keypad.

Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help.

Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

Press these colored keys in combination with the F

N

key to perform specific actions. For more

information, see “System key combinations” on page 28 .

Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

Press the F

N

key in combination with a colored system key to perform a specific action.

Press this key to open the Windows

Start menu. This key can also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and

E (Computer window).

Press this key for quick access to shortcut menus and help assistants in Windows.

Press these keys to move the cursor up, down, right, or left.

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CHAPTER 3: Setting Up and Getting Started

System key combinations

When you press the F

N

key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Icon To...

Press and hold

F

N

, then press this system key...

<Fn> + <F1>

Displays help on hotkeys.

<Fn> + <F2>

<Fn> + <F3>

<Fn> + <F4>

<Fn> + <F5>

<Fn> + <F6>

<Fn> + <F7>

<Fn> + <F8>

<Fn> + < >

Display the System Properties dialog box.

Display the Power Options

Properties dialog box.

Enter Sleep mode or Hybrid

Sleep mode. Press the power button to leave Sleep mode. For more information, see

“Changing notebook power settings” on page 47

.

Toggle the notebook display in the following order:

The LCD

An external monitor or projector (a monitor or projector must be plugged into the monitor port on your

■ notebook)

Both displays at the same time

For more information, see

“Viewing the display on a projector, monitor, or television” on page 38

.

Turns the display screen backlight off to save power. Press any key to return.

Turns the internal touchpad on and off.

Turns the speakers on and off.

Increase the brightness of the display.

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Press and hold

F

N

, then press this system key...

<Fn> + < >

Icon To...

<Fn> + < >

<Fn> + < >

Decrease the brightness of the display.

Increase volume. For more information, see

“Adjusting the volume” on page 31

.

Decrease volume. For more information, see

“Adjusting the volume” on page 31

.

Using the touchpad

The touchpad has the main touchpad and two buttons.

Left button

Touchpad

Right button

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CHAPTER 3: Setting Up and Getting Started

When you move your finger on the touchpad, the pointer

(arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

You can use the touchpad left and right buttons beside the touchpad to select objects.

Tip

You can attach a mouse to the notebook using a USB port. You do not need to shut down the notebook to connect a USB mouse.

Tip

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see

“Changing the mouse, touchpad, or pointing device settings” in your online User

Guide.

Tip

You may have received your notebook with the touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the touchpad to simulate clicking the left button. For more information, see “Changing the mouse, touchpad, or pointing device settings” in your online User Guide.

www.gateway.com

Using the webcam

You can use the optional webcam with many of the available

Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

Microphone Webcam

Adjusting the brightness

To adjust screen brightness:

Use the increase brightness and decrease brightness keys on the keyboard. For more information, see

“System key combinations” on page 28

.

Adjusting the volume

You can use the volume control to adjust the overall volume of your notebook.

To adjust the overall volume level using hardware controls:

If you are using external speakers, turn the knob on the front of the speakers.

-OR-

Use the mute and volume control buttons on the

keyboard. For more information, see “System key combinations” on page 28 .

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CHAPTER 3: Setting Up and Getting Started

Turning your wireless radio on or off

Your Gateway notebook may have a factory-installed wireless radio.

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and 3G communication devices are examples of devices that provide wireless communication.

Warning

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to using or turning on the wireless device.

IEEE 802.11 wireless network radio

Your notebook has an IEEE 802.11 radio for accessing the

Internet through a wireless access point or communicating with other computers on a wireless Ethernet network.

To turn the wireless IEEE 802.11 radio on:

Enable the wireless IEEE 802.11 radio by sliding the wireless network switch to right. For the location of the

wireless network switch, see “Front” on page 6

.

Tip

For more information about using your notebook on a wireless network, see “Wireless Ethernet Networking” in your online User Guide

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Disabling the wireless IEEE 802.11 radio

You should disable the wireless IEEE 802.11 radio while traveling by airplane to prevent it from being accidently turned on while in flight.

To disable the wireless IEEE 802.11 radio:

Slide the wireless network switch to right again to disable IEEE 802.11. For the location of the wireless

network switch, see “Front” on page 6 .

3G communication

Your notebook may have a 3G communication to access the internet.

To turn the 3G communication on:

Enable the 3G communication by sliding the wireless network switch to left. For the location of the wireless

network switch, see “Front” on page 6 .

Disabling the 3G communication

You should disable the 3G communication while traveling by airplane to prevent it from being accidently turned on while in flight.

33

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CHAPTER 3: Setting Up and Getting Started

To disable the 3G communication:

Slide the wireless network switch to left again to disable

3G communication. For the location of the wireless network switch, see

“Front” on page 6 .

CHAPTER 4

Using Drives and Accessories

Using the memory card reader

Installing a printer or other peripheral device

Viewing the display on a projector, monitor, or television

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CHAPTER 4: Using Drives and Accessories

Using the memory card reader

You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.

Memory card types

The memory card reader supports Memory Stick®, Memory

Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure

Digital™, and RS-MultiMediaCard™.

Important

RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media.

Inserting a memory card

To insert a memory card:

Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook.

Using a memory card

To access a file on a memory card:

1

Click Start, then click Computer.

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2

Double-click the drive letter (for example, the E: drive), then double-click the file name.

Removing a memory card

Important

Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook.

To remove a memory card:

1

Push the memory card into the notebook. The memory card pops out slightly.

2

Pull the memory card out of the notebook.

Installing a printer or other peripheral device

Your notebook has one or more Universal Serial Bus (USB) ports. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook.

Important

Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions.

USB ports support plug-and-play and hot swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When you use a USB device for the first time, your notebook will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Help

For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search

Help box, then press E

NTER

.

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CHAPTER 4: Using Drives and Accessories

Connecting a USB device

Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse.

Important

USB devices may have special installation instructions. See your USB device’s installation guide.

Important

For more information about using the USB port on your device, see your device’s documentation.

To connect your USB device to your notebook:

1

Connect one end of the USB cable to your device.

2

Connect the other end of the cable to a USB port your notebook.

on

Viewing the display on a projector, monitor, or television

You can use your notebook for giving presentations by connecting an external monitor, projector, or television to your monitor (VGA) port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience.

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To use a projector, monitor, or television:

1

Turn off your notebook.

2

If you are using the VGA port, connect one end of the VGA cable to the monitor, projector, or television.

3

Plug the other end of the VGA cable into the monitor port on your notebook.

4

Turn on your notebook.

5

Plug the projector’s, monitor’s, or television’s power cord into an AC power source and turn it on.

Windows recognizes the new hardware and the New

Display Detected dialog box opens.

6

Select the options for the projector, monitor, or television, then click OK.

7

Press F

N

+F5 to switch between viewing the display on the LCD panel, viewing the display on the projector, monitor, or television, and viewing the display on both the LCD panel and the projector, monitor, or television.

Important

If a monitor, projector, or television is connected and you close the

LCD panel, your notebook may turn off the LCD panel, but will not enter

Sleep mode.

Adjusting the display properties

If the image on the projector, monitor, or television does not appear correctly, or if you want to use the display as an extension of your notebook desktop, you should adjust the display properties.

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CHAPTER 4: Using Drives and Accessories

To adjust the display properties on a projector, monitor, or television:

1

Click Start, Control Panel

,

then click Display. The

Display Propertites window opens.

2

Click Settings tab. The Display Settings dialog box opens.

40

3

Click monitor 2.

4

Adjust properties such as Resolution or Colors if necessary.

5

To use the monitor, projector, or television as a “mirror”

(duplicate) of the notebook display (both displays have the same content), click to deselect the check box for

Extend my Windows desktop onto this monitor.

6

To use the monitor, projector, or television as an extension of your desktop (increasing the size of your

Windows desktop), click to select the check box for

Extend my Windows desktop onto this monitor. You can click and drag the “2” monitor icon to position it the same way the physical monitor is arranged on your desk.

7

Click OK.

CHAPTER 5

Managing Power

Monitoring the battery charge

Recharging the battery

Extending battery life

Extending battery life

Changing notebook power settings

41

CHAPTER 5: Managing Power

Monitoring the battery charge

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into

AC power balanced with optimized battery life when on battery power.

Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. To monitor the battery charge:

Move the mouse pointer over the power cord icon or battery icon in the taskbar. A message appears showing the remaining battery time and the current power plan.

Wait for a Low Battery warning message to appear.

Look at the battery charge status indicator.

If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery.

Tip

For more information about the battery charge status indicator, see

“Front” on page 6

.

Tip

For more information about recalibrating the battery, see

“Extending battery life” on page 44 .

Recharging the battery

The battery recharges while it is installed and your notebook is connected to AC power. While the battery recharges, the battery charge indicator turns on.

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Changing batteries

Warning

Danger of explosion if battery is incorrectly replaced.

Replace only with a battery specifically manufactured for your Gateway notebook.

Discard used batteries according to local hazardous material regulations.

The batteries used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children.

Caution

If your notebook is connected to AC power you can change the battery while the notebook is turned on. If your notebook it is not plugged into an AC outlet, you must turn the notebook off while changing the battery.

To replace the battery:

1

If your notebook is on and is connected to AC power, go

to step 2 .

-OR-

If your notebook is on and is not plugged into an AC outlet, save your work and turn off the notebook.

2

Turn your notebook over so the bottom is facing up.

3

Slide the battery lock to the unlocked position, then slide the battery release latch.

4

Slide the battery out of the notebook.

5

Slide a recharged battery into the notebook until it snaps into place.

6

Slide the battery lock to the locked position.

7

Turn your notebook over.

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CHAPTER 5: Managing Power

8

Open the LCD panel.

Extending battery life

Maximizing battery performance

To get maximum performance from your notebook battery, we recommend that you initially condition (fully charge and discharge) your new battery a few times during the first several weeks of use, to let it reach its maximum rated capacity.

Over the long term, use the battery at least once a month, even if it was kept in a cool, dry place for storage, but avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for a lithium-ion battery than one complete discharge, and recharging a partially charged lithium-ion battery does not cause harm because there is no memory.

Conserving battery power

To conserve power while using the battery to power your notebook:

Turn off wireless networking and Bluetooth.

Dim the display as low as is comfortable.

Disconnect all external devices, like USB devices.

Remove Express Cards when you do not need them.

Many Express Cards use a small amount of power while inserted, even if they are not being used.

Select the Power saver power plan to get maximum power savings.

Tip

For more information about using power plans, see

“Changing notebook power settings” on page 47 .

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Close the LCD panel to turn off the display while you are not using your notebook. The display stays off until you open the panel again.

Use Hibernate mode for maximum power savings while your notebook is not in use.

Use the notebook touchpad instead of an external mouse.

Decrease or mute speaker volume.

Turn off all scheduled tasks.

Turn off auto-save features in Microsoft Office and other applications.

Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives.

Use the DVD drive only when necessary. This drive uses a large amount of power.

Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see

“Recharging the battery” on page 42 .

Tip

For more information about traveling with your notebook, see

“Traveling with Your Notebook” on page 49

.

Using alternate power sources

To extend battery life, use alternate power sources whenever possible.

If traveling internationally, take electrical adapters. Save the battery for times when you cannot use a power adapter. If you plan on taking your AC power adapter, also take a single-plug surge protector.

If you will have access to an EmPower™ in-flight power receptacle, an automobile power outlet, or an automobile cigarette lighter, use an airplane/ automobile power adapter or power inverter. Save the battery for times when you cannot use a power adapter.

To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones.

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CHAPTER 5: Managing Power

Changing power modes

You can use the following power modes to lengthen the life of your notebook’s battery:

Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off.

Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode.

Hybrid Sleep - while your notebook is in Hybrid Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory

(RAM) information to the hard drive similar to Hibernate mode. If your notebook experiences a power outage while in Hybrid Sleep mode, the notebook reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hybrid Sleep mode. If the notebook does not experience a power outage while in Hybrid Sleep mode, it restarts using the information in current memory, thus reducing startup time. You must turn on Hybrid Sleep mode to use it.

Using power saving modes

Always save your work before using Sleep mode. In Sleep mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost.

When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off.

...then

If your notebook is...

On

...and you want to...

Enter Sleep or

Hybrid Sleep mode

Press F

N

+F4.

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If your notebook is...

On

...and you want to...

Enter Hibernate mode

In Sleep, Hybrid

Sleep, or Hibernate mode

Exit Sleep, Hybrid

Sleep, or

Hibernate mode

...then

Click Start, click Shut

Down, then click

Hibernate.

Press the power button.

Changing notebook power settings

You can change the function of your notebook’s power button,

Sleep system key, and power-saving timers by changing power settings on your notebook.

Changing the power plan

Power plans (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off. You can select one of the defined power plans or create a custom power plan.

Three power plans are pre-defined for you:

Balanced - This is the default power plan which balances performance and battery life.

Power saver - This power plan sacrifices performance in order to extend battery life. Use this plan if you will be away from AC power outlets for an extended period of time. Your programs may run slower than you are accustomed to under the other two power plans.

High performance - This power plan sacrifices battery life in order to gain performance. Use this plan if you need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power plans.

To change the power plan:

1

Click Start, Control Panel

,

then click Power Options.

The Power Options Properties window opens. If your

Control Panel is in Category View, click Performance

and Maintenance.

47

CHAPTER 5: Managing Power

2

Click/Double-click the Power Options icon. The Power

Options Properties dialog box opens.

48

3

Click the arrow button to open the Power Schemes list, then click the power scheme you want.

- OR -

Set the timers, then click Save As and type a name for the scheme.

4

Click OK.

Help

For more information about changing the power scheme, click

Start

, then click

Help and Support

. Type the keyword power scheme in the Search box, then click the arrow .

CHAPTER 6

Traveling with Your Notebook

Packing your notebook

Traveling by air

Radio frequency wireless connections

Files

Security

Power

Additional tips

49

CHAPTER 6: Traveling with Your Notebook

Packing your notebook

Remove all discs, express cards, peripheral devices, and cables. Remember to pack those you will need while traveling.

Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.

Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks.

Traveling by air

Do not check your notebook as luggage.

Charge the battery in case airport security asks you to start your notebook.

Have your notebook hand-inspected or sent through the

X-ray scanner, but never carry it through the metal detector.

Turn off you notebook for takeoff and landing.

Turn off all wireless devices while in the aircraft.

Radio frequency wireless connections

Important

If your notebook came equipped with an internal embedded wireless

device, see “Legal Information” on page 85 for general wireless regulatory

guidelines.

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Every country has different restrictions on the use of wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.

Wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and 3G communication devices are examples of devices which use wireless to communicate.

Tip

For more information about turning your wireless device on or off, see

“Turning your wireless radio on or off” on page 32 .

Files

Copy your working files from your desktop computer to your notebook before you travel.

If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access.

Take extra recordable media for transferring files between computers and backing up files.

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CHAPTER 6: Traveling with Your Notebook

Security

Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in your hotel room while you are away.

Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the

X-ray machine in security checkpoints.

Write down your notebook model number and serial number (located on the bottom of your notebook) in case of theft or loss, and keep the information in a safe place. Also, tape your business card or an address label to your notebook and accessories.

Whoever sits next to you or behind you can see your notebook display. Avoid working with confidential files until you can be sure of privacy.

Use a startup password to restrict access to your notebook. The startup password is set using the BIOS utility.

Caution

Use a password that you can remember, but that is difficult for someone else to guess. The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service.

To create a startup password:

1

Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens.

2

Open the Security menu, highlight Set Supervisor

Password, then press E

NTER

and follow the instructions. You must set the supervisor password in order to set the user (startup) password.

Important

You must enter the Supervisor Password each time you use the BIOS Setup utility.

3

Highlight Set User Password, then press E

NTER

and follow the instructions. This is the password you need to enter at startup.

Important

You must enter the User Password each time you turn on your notebook if it was turned off or put in hibernate mode. You do not need to enter the User Password if your notebook was put in Sleep mode.

4

Highlight Password on boot, then press E

NTER

.

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5

Highlight Enabled, then press E

NTER

.

6

Open the Exit menu, highlight Exit Saving

Changes, then press E

NTER

.

7

When you start your computer, you are prompted to enter the user password you set in step

3

.

Review the information in “Protecting your notebook” in your online User Guide.

Power

Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters.

Take a portable surge protector to protect your notebook from power surges.

To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge, and use the most efficient power management settings. For information on conserving battery power, using alternate power sources, and

monitoring the battery charge, see “Managing Power” on page 41

.

Additional tips

If you plan to use several USB peripheral devices, take a portable USB hub to provide additional USB ports.

Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their networks.

If your notebook has been exposed to cold temperatures, let it warm to room temperature before turning it on.

Carry proof of ownership or a merchandise passport when traveling internationally.

53

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CHAPTER 6: Traveling with Your Notebook

Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged.

Take your recovery discs in case you need to install an additional driver or software.

Tip

You can create a Drivers and Applications Recovery disc using the

Gateway Recovery Management.

CHAPTER 7

Maintaining Your Notebook

Caring for your notebook

Cleaning your notebook

Maintaining the battery

Recovering your system

55

CHAPTER 7: Maintaining Your Notebook

Caring for your notebook

To extend the life of your notebook:

Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.

When transporting your notebook, we recommend that you put it in a carrying case.

Keep your notebook away from magnetic fields.

Magnetic fields can erase data on hard drives.

Never turn off your notebook when the drive indicator is on because data on the hard drive could be lost or corrupted.

Avoid subjecting your notebook to extreme temperature changes. The case (and LCD panel) can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures. Damage due to either extreme is not covered by your warranty. As a general rule, your notebook is safest at temperatures that are comfortable for you.

Keep all liquids away from your notebook. When spilled onto notebook components, almost any liquid can result in expensive repairs that are not covered under a standard warranty.

Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook.

Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging them partway.

Cleaning your notebook

Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit:

A soft, lint-free cloth

An aerosol can of air that has a narrow, straw-like extension

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Cotton swabs

A DVD drive cleaning kit

Cleaning the exterior

Warning

When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery.

Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components.

Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.

Your notebook is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook with the exception of the memory bay.

Tip

You may want to occasionally open the memory bay door and remove dust and lint using an aerosol can of air.

Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty.

Cleaning the notebook screen

Caution

A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners.

Use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.

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Maintaining the battery

The life span of a notebook battery is about 1.5 to 3 years, under normal conditions. As the battery begins to die, you will have to recharge the battery more frequently because it cannot hold a full charge.

Do not expose the battery to high heat or freezing temperatures. Hot batteries discharge very quickly, and cold ones cannot create as much power. Short battery life is more likely to be caused by heat than by charge/discharge patterns.

Keep your lithium-ion battery cool. Avoid a hot car, for example.

Charge often, but do not try to fully discharge the battery frequently. This only adds strain. Several partial discharges

(regular use), with frequent recharges, are better for lithium-ion than one total discharge. Recharging a partially charged lithium-ion battery does not cause any harm because it has no “memory.”

Batteries with fuel gauges (notebooks) should be calibrated by applying a deliberate full discharge once every 30 charges.

Running the battery down in the equipment does this. If ignored, the fuel gauge becomes increasingly less accurate and in some cases will cut off the device prematurely.

Using the right charger is important. By now you probably know that each kind of battery has its own technology, its own rate of charge, and so on. Charging lithium batteries correctly is one way to extend their life and to avoid damage.

Storing batteries

Do not charge up the battery, then store it away. A stored battery should be used every three to four weeks. Let the battery fully discharge, then recharge to 40% if you plan to store it again. If you store a battery for longer than three to four weeks, the battery could fully discharge because the battery circuitry itself consumes power.

If you have a spare lithium-ion battery, use one exclusively and keep the other cool by placing it in the refrigerator. Make sure that it is wrapped protectively and that nothing will be dropped on it. Do not freeze the battery.

Do not use old batteries. Avoid purchasing spare lithium-ion batteries and storing them for later use. Do not buy old stock, even if it is sold at clearance prices. While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and store them for years, they may not work when you decide to use them.

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Consider removing the battery from your notebook when running on fixed power. However, remember that when you have removed the battery from your notebook while using it with an electrical outlet, the automatic battery charger no longer keeps the battery charged.

Caution

When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it has a full charge. This reduces the life of the battery. If the battery is fully charged and you want to run on AC power, remove the battery.

Recovering your system

You can solve most computer problems by following the information in

“Troubleshooting” on page 67 or in the technical

support pages at www.gateway.com

. Problem solving may also involve reinstalling some or all of the computer’s software

(also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions.

Caution

To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible. Recovery discs take some time to create, but for long-term reliability, the effort is worth it. For instructions, see

“Creating recovery discs” on page 60

.

To recover your system:

1

Create recovery discs as soon as you can.

Recovery data can be stored by saving to an optical disc.

2

Perform minor fixes.

If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see “Recovering pre-installed software and

drivers” on page 62 . For instructions on reinstalling software and drivers that were not pre-installed, see

that product’s documentation or technical support Web site.

3

Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see “Returning

your system to its factory condition” on page 63 .

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Creating recovery discs

If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the

Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand.

Caution

details.

External optical disc drive required. Please see your retailer for more

To create recovery discs:

1

Click Start, All Programs, Gateway, then click Gateway

Recovery Management. Gateway Recovery

Management opens.

2

To create recovery discs for the hard drive’s entire original contents, including Windows XP and all factory-loaded software and drivers, click Create

factory default disc.

- OR -

To create recovery discs for only the factory-loaded software and drivers, click Create driver and

application backup disc.

Important

We recommend that you create each type of recovery disc as soon as possible.

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The Create Backup Disc dialog box opens.

This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing.

3

Insert a blank disc into the drive indicated in the Burn to list, then click Next. The first disc begins recording, and you can watch its progress on the screen.

When the disc finishes recording, the drive ejects it.

4

Remove the disc from the drive and mark it with a permanent marker.

Important

Write a unique, descriptive label on each disc, such as “Windows

Recovery Disc 1 of 2.” or “Apps/Drivers Recovery disc.”

5

If multiple discs are required, insert a new disc when prompted, then click OK. Continue recording discs until the process is complete.

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Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup discs you have created.

New software—If you need to recover software that did

not come pre-installed on your computer, you need to follow that software’s installation instructions.

New device drivers—If you need to recover device drivers that did not come pre-installed on your computer, follow the instructions provided with the device.

To recover your pre-installed software and drivers:

1

Click Start, All Programs, Gateway, then click Gateway

Recovery Management. Gateway Recovery

Management opens.

- OR -

If you are recovering from your driver and application recovery disc, insert it into the disc drive, then go to

Step 3 after the Gateway Application Recovery main

menu opens.

2

Click the Restore tab, then click Reinstall

applications/drivers. The Gateway Application

Recovery main menu opens.

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3

Click Contents. A list of software and device drivers opens.

4

Click the install icon for the item you want to install, then follow the on-screen prompts to complete the installation. Repeat this step for each item you want to reinstall.

Returning your system to its factory condition

In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.

Caution

This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.

If you can still run Windows XP, see “Recovering from within Windows XP” on page 63 .

If you cannot run Windows XP and your original hard drive is still working, see

“Recovering from the hard drive during startup” on page 64

.

If you cannot run Windows XP and your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see

“Recovering from your recovery discs” on page 65 .

Recovering from within Windows XP

To reinstall Windows XP and all pre-installed software and drivers:

1

Click Start, All Programs, Gateway, then click Gateway

Recovery Management. Gateway Recovery

Management opens.

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CHAPTER 7: Maintaining Your Notebook

2

Click the Restore tab, then click Restore system to

factory default. The Confirm Restoration dialog box opens.

3

Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to.

Caution

Continuing the process will erase all files on your hard drive.

4

Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a Gateway

Recovery Management screen shows you its progress.

When the recovery has finished, a dialog box prompts you to restart your computer.

5

Click OK. Your computer restarts.

6

Follow the on-screen prompts for first-time system setup.

Recovering from the hard drive during startup

To reinstall Windows XP and all pre-installed software and drivers:

1

Turn on your computer, then press A

LT

+F10 during startup. Gateway Recovery Management opens.

www.gateway.com

2

Click Restore system from factory default.

Caution

Continuing the process will erase all files on your hard drive.

3

Click Next to continue. Your hard drive’s original, factory-loaded contents are recovered. This process will take several minutes.

Recovering from your recovery discs

To reinstall Windows XP and all pre-installed software and drivers:

1

Turn on your computer, insert the first system recovery disc into your optical disc drive, then restart your computer.

Caution

Continuing the process will erase all files on your hard drive.

2

During startup, press F8 to open the boot menu. The boot menu is where you can select which device to start from, such as the hard drive or an optical disc.

3

Use your arrow keys to select CDROM/DVD, then press

E

NTER

. Windows installs from the recovery disc you inserted.

4

Insert the second recovery disc when prompted, then follow the on-screen prompts to complete the recovery.

Caution

details.

External optical disc drive required. Please see your retailer for more

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CHAPTER 7: Maintaining Your Notebook

CHAPTER

8

Troubleshooting

Safety guidelines

First steps

Troubleshooting

Telephone support

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CHAPTER 9: Troubleshooting

Safety guidelines

Warning

Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.

Tip

For more information about preventing damage from static electricity, see

“ Preventing static electricity discharge” on page 102.

While troubleshooting your notebook, follow these safety guidelines:

Never remove the memory bay cover or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook.

Make sure that you are correctly grounded before accessing internal components.

After you complete any maintenance tasks where you remove the memory bay cover or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook.

Help

For more information about troubleshooting, click Start, then click Help

and Support. Type the keyword troubleshooting in the Search Help box, then press E

NTER

.

First steps

If you have problems with your notebook, try these things first:

Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power.

Make sure that the power cord is firmly connected to the

AC power adapter.

If you use a power strip or surge protector, make sure that it is turned on.

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If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed.

If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.

Make sure that your hard drive is not full.

If an error message appears on the screen, write down the exact message. The message may help Gateway

Customer Care in diagnosing and fixing the problem.

If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

If an error occurs in a program, see the program’s printed documentation or the online help.

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Audio

Audio troubleshooting is covered under

“Sound” on page 82

.

Battery

Battery troubleshooting is covered under “Power” on page 80 .

Display

The screen is too dark

Adjust the brightness using the system keys. For more information about adjusting the brightness, see

“Adjusting the brightness” on page 31

.

The screen resolution is not correct

Change the screen resolution from the Display Settings dialog box. For instructions on changing the screen resolution, see “Changing the color depth and screen resolution” in your online User Guide.

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CHAPTER 9: Troubleshooting

The text on the display is dim or difficult to read

Adjust the brightness using the system keys. For more information about adjusting the brightness, see

“Adjusting the brightness” on page 31

.

Change the display settings. For instructions on changing the display settings, see “Changing screen settings” in your online User Guide.

Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

The display is blank

Adjust the brightness using the system keys. For more information about adjusting the brightness, see

“Adjusting the brightness” on page 31

.

Make sure the notebook is not in Sleep or Hibernate mode. Press the power button.

The notebook may be sending its display to an external monitor or projector. Press F

N

+ F5 several times to toggle through the LCD panel, an external monitor or projector, or both.

Ethernet

Ethernet troubleshooting is covered under

“Networks (wired)” on page 75 .

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File management

A file was accidentally deleted

Recover the file from the Recycle Bin by following the instructions in “Deleting files and folders” in your online

User Guide.

Caution

If a file was deleted while holding down the S

HIFT

key or if the

Recycle Bin has been emptied, the file cannot be restored.

Help

For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword

System Restore in the Search Help box, then press E

NTER

.

Hard drive

You see an “Insufficient disk space” error message

Delete unnecessary files from the hard drive using Disk

Cleanup. For instructions on deleting unnecessary files, see “Deleting unnecessary files” in your online User

Guide.

Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.

Caution

All deleted files will be lost when you empty the Recycle Bin.

Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive.

Help

For more information about file management, click Start, then click Help and Support. Type the keyword

file management in the

Search Help box, then press E

NTER

.

You see a “Data error” message

This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see “Checking the hard drive for errors” in your online

User Guide.

The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

If a diskette is in the diskette drive, eject it and restart your notebook.

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Make sure that the hard drive is installed correctly.

Remove it, firmly reinsert it, then restart your notebook.

For more information about removing your hard drive, see “ Replacing the hard drive kit” on page 107.

If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

Internet

You cannot connect to the Internet

If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the optional modem jack. For the location

of your network jack, see “Left” on page 7 .

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.

Help

For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword

troubleshooting connections in the Search Help box, then press

E

NTER

.

You see an “Unable to locate host” message and are unable to browse the Internet

This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.

Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

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Connecting to a Web site takes too long

Many factors can affect Internet performance:

The condition of the telephone lines in your residence or at your local telephone service

The condition of the Internet computers to which you connect and the number of users accessing those computers

The complexity of graphics and multimedia on Web pages

Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook

People are sending you e-mail messages, but you have not received any mail

Click the receive button in your e-mail program.

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support.

Keyboard

A keyboard character keeps repeating or you see a

“Keyboard stuck” or “Key failure” error message

Make sure that nothing is resting on the keyboard.

Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook.

You are pressing a letter key and a number appears on the screen

The numeric keypad is turned on. For more information

about using your keyboard, see “Using the keyboard” on page 26

.

An external keyboard does not work

Make sure that the keyboard cable is plugged in correctly.

Remove all extension cables and switchboxes.

Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

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CHAPTER 9: Troubleshooting

Try a keyboard that you know works to make sure that the keyboard port works.

If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.

Memory

You see a “Memory error” message

Make sure that the memory module is inserted correctly in the memory bay slot. For more information about installing memory, see “ Adding or replacing memory modules” on page 103.

Use the Memory Diagnostics Tool to help determine if a memory module is failing.

To check the memory:

1

Click Start, then click Control Panel. The Control

Panel window opens.

2

Click System and Maintenance.

3

Click Administrative Tools.

4

Double-click Memory Diagnostics Tool, then follow the on-screen instructions.

Help

For more information about troubleshooting memory errors, click

Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press E

NTER

.

You see a “Not enough memory” error message

Close all programs, then restart your notebook.

Memory card reader

Drive letter for the memory card slot does not appear in the My Computer window

Reboot your notebook.

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Modem (cable or DSL)

The modem does not connect

Make sure that the modem cable is plugged into the

Ethernet network jack and not the optional modem jack.

For the location of your network jack, see

“Left” on page 7

.

See the documentation that came with your modem for additional troubleshooting information.

Mouse

See also “Touchpad” on page 82 .

The external mouse does not work

Make sure that the mouse cable is plugged in correctly.

Shut down and restart your notebook.

Remove all extension cables and switch boxes.

Try a mouse you know is working to make sure that the mouse port works.

The external mouse works erratically

Clean the mouse.

Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.

Networks (wired)

Help

For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the

Search Help box, then press E

NTER

.

You cannot see the other computers on your wired Ethernet network

Make sure that your Ethernet cable is plugged into the

Ethernet jack on your notebook. Make sure that the other end is plugged into a router. For the location of

your network jack, see “Left” on page 7

.

Make sure that all computers are plugged into a powered electrical outlet and turned on.

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CHAPTER 9: Troubleshooting

Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router.

Make sure that all computers on your network have the same workgroup name.

Make sure that all computers are using the same Subnet

Mask.

If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

Your wired Ethernet network is running slower than you expect

If your Ethernet network is running slower than you expect, check the speed of each Ethernet component.

For best results, all Ethernet components should be standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or

10/100 Mbps), or Gigabit Ethernet (1000 Mbps or

10/100/1000 Mbps). A mixture of Ethernet, Fast

Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed.

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for help.

Internet Explorer is unable to access the Internet

Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point.

If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Remove the dial-up connection in the Internet Options in Internet Explorer.

www.gateway.com

You cannot connect to your home network

If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network.

Caution

If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.

Every home network is unique. See the documentation that came with your network equipment for troubleshooting information.

Networks (wireless)

You turned wireless networking on, but it takes a while to connect

When wireless networking is turned on, it automatically scans for available connections. The scan can take approximately 30 seconds to complete.

Your connection on the network seems intermittent or your wireless network is running slower than you expect

The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, ceilings, floors, and doors.

If your wireless network is running slower than you expect, you should check your network signal strength.

If you find the signal strength is low, try moving to a new location to increase the signal strength.

Important

Note any antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors.

To check the signal strength:

1

Click Start, right-click Network, then click

Properties. The Network and Sharing Center window opens.

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CHAPTER 9: Troubleshooting

2

Click View status for the network connection. The

Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer.

You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web

If your access point uses WEP, go to the Wireless

Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching

WEP keys.

You are in a wireless network, but no available networks are listed in the Connect to a network dialog box

If the network you are attempting to access does not broadcast its SSID, you need to request the SSID from the administrator and add that network’s information into the wireless utility.

You may want to try entering ANY as the SSID, which will make the computer try to auto-detect the network.

Your wireless network is listed as a preferred network, but it has an “x” on it

An x means your preferred network is not currently available or you are not currently in range to connect.

Internet Explorer is unable to access the Internet

Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point.

If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Remove the dial-up connection in the Internet Options in Internet Explorer.

You cannot see other computers on your network

Your notebook may not have the same workgroup name as the other computers on your network. For more information, see “Naming the computers and workgroup” in your online User Guide.

If your notebook was previously connected directly to your cable or DSL modem, and your ISP requires you to use a static IP address, your notebook is not set up to use a DHCP server. Modify the network properties so your notebook is set up for using a DHCP server.

www.gateway.com

Passwords

Your notebook does not accept your password

Make sure that C

APS LOCK

and N

UM LOCK

are turned off, then retype the password.

You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password.

You must return your notebook for repair. Call Gateway

Customer Care for instructions.

Power

You cannot connect to your network

If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network.

Caution

If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.

Your notebook is not working on AC power

Make sure that your AC power adapter is connected correctly to your notebook. For instructions on connecting the AC power adapter, see

“Connecting the

AC adapter” on page 18

.

If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.

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Your notebook is not working on battery power

Check the power management settings. For more information about using power management settings, see

“Changing notebook power settings” on page 47 .

Make sure that the battery is installed correctly. For instructions on inserting your battery, see

“Changing batteries” on page 43

.

Make sure that the battery is fully recharged. For more information about recharging the battery, see

“Recharging the battery” on page 42 .

Make sure that the battery is calibrated correctly. For instructions on recalibrating your battery, see

“Extending battery life” on page 44

.

Let the battery return to room temperature.

Printer

Help

For more information about printer troubleshooting, click Start, then click

Help and Support. Type the keyword printer troubleshooting in the

Search Help box, then press E

NTER

.

The printer will not turn on

Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

Make sure that the power cable is plugged into an

AC power source.

The printer is on but will not print

Check the cable between the printer and your notebook.

Make sure that it is connected to the correct port.

Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1

Click Start, then click Control Panel. The Control

Panel window opens.

2

Click Hardware and Sound.

3

Click Printers.

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4

Right-click the name of the printer you want to be the default printer, then click Set as Default Printer.

Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

You see a “Printer queue is full” error message

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1

Click Start, then click Control Panel. The Control

Panel window opens.

2

Click Hardware and Sound.

3

Click Printers.

4

If the printer status is Offline, right-click the name of the printer you want to use, then click Use Printer

Online to set the printer to work online.

Wait until files have been printed before sending additional files to the printer.

If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

Help

For more information about troubleshooting sound issues, click Start, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press E

NTER

.

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CHAPTER 9: Troubleshooting

Touchpad

Touchpad is not working

Make sure the touchpad is turned on. For more information, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide.

The notebook is not responding when you click or tap on the touchpad

Turn on the touchpad. For instructions on how to adjust the touchpad settings, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide.

The pointer moves unexpectedly

Clean the touchpad with a damp cloth (water only) and wipe it dry.

Adjust the touchpad settings. For instructions on how to adjust the touchpad settings, see “Changing mouse, touchpad, or pointing device settings” in your online

User Guide.

Video

You are not getting sound from the built-in speakers

Make sure that headphones are not plugged into the headphone jack.

Make sure that the volume control on your notebook is turned up. For more information about using your volume control, see

“Adjusting the volume” on page 31 .

Make sure that the Windows volume control is turned up. For instructions on how to adjust the volume control in Windows, see

“Adjusting the volume” on page 31

.

Make sure that Mute controls are turned off.

The projector, monitor, or television is not working

Make sure that you have pressed F

N

+ F5

to activate the external monitor option.

Make sure that the monitor is turned on and that the video cable is connected correctly.

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Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer

Care:

Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on.

If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.

If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

If you have “how to” questions about using a program, see:

Online Help

Printed documentation

The Microsoft Windows documentation

The software publisher’s Web site

See the troubleshooting section of this chapter.

Warning

To avoid bodily injury, do not attempt to troubleshoot your notebook problem if:

• Power cords or plugs are damaged

• Liquid has been spilled into your notebook

• Your notebook was dropped

• The case was damaged

Instead, unplug your notebook and contact a qualified computer technician.

Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps.

The Setup Guide includes the Gateway Customer Care

telephone number. For more information, see “Gateway contact information” on page 2 .

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CHAPTER 9: Troubleshooting

APPENDIX A

Legal Information

Important safety information

Regulatory compliance statements

Environmental information

Notices

85

APPENDIX A: Legal Information

Important safety information

Warning

Always follow these instructions to help guard against personal injury and damage to your Gateway system.

Warning

Do not use Gateway products in areas classified as hazardous locations.

Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger (for example, No.

24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection.

Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this notebook, it is important that the safety instructions marked on the notebook and in the documentation are followed.

Setting up your system

Read and follow all instructions marked on the notebook and in the documentation before you operate your notebook. Retain all safety and operating instructions for future use.

Do not use this notebook near water or a heat source such as a radiator.

Set up the notebook on a stable work surface.

The notebook should be operated only from the type of power source indicated on the rating label.

Openings in the notebook case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the notebook for ventilation when you set up your work area. Never insert objects of any kind into the notebook ventilation openings.

Some notebook are equipped with a three-wire power cord to make sure that the notebook is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.

If you use an extension cord with this notebook, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.

If your notebook is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges.

Care during use

Do not walk on the power cord or allow anything to rest on it.

Do not spill anything on the notebook. The best way to avoid spills is to avoid eating and drinking near your notebook.

Some notebooks have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer’s instructions.

When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the notebook.

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Unplug the notebook from the wall outlet and refer servicing to qualified personnel if:

The power cord or plug is damaged.

Liquid has been spilled into the notebook.

The notebook does not operate properly when the operating instructions are followed.

The notebook was dropped or the cabinet is damaged.

The notebook performance changes.

Replacement parts and accessories

Use only replacement parts and accessories recommended by Gateway.

Regulatory compliance statements

Wireless guidance

Warning

Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless

Ethernet or WiFi), wireless Internet, and Bluetooth communication devices are examples of devices that provide wireless communication.

Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the

2.4 GHz (i.e. 802.11b/g LAN & Bluetooth), 5.2 GHz (i.e. 802.11a LAN), and traditional cellular or

PCS cellular bands (i.e. Cellular data modem). The following section is a general overview of considerations while operating a wireless device.

Warning

In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

Warning

If your notebook came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the notebook is fully assembled.

Caution

Wireless devices are not user serviceable. Do not modify them in any way.

Modification to a wireless device will void the authorization to use it. Please contact Gateway for service.

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APPENDIX A: Legal Information

Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio

Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed.

The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.

Measurements have been performed to show that the RF exposure is below what is considered safe limits; however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting. The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 8 inches (20 cm) from user’s or bystander’s bodies.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Some circumstances require restrictions on wireless devices.

Caution

Only use drivers approved for the country in which the device will be used.

See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information.

Important

Every country has different restrictions on the use of wireless devices.

Since your notebook is equipped with a wireless device, when traveling between countries with your notebook, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.

United States of America

Caution

Wireless devices are not user-serviceable. Do not modify them in any way.

Modification to a wireless device will void the authorization to use it. Contact

Gateway for service.

Caution

The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook.

Federal Communications Commission (FCC) Intentional emitter per FCC Part 15

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the United States of

America if an FCC ID number is on the system label.

Caution

In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.

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The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Unintentional emitter per FCC Part 15

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help.

Compliance accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules.

FCC declaration of conformity

Caution

Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook.

Caution

Recycle or dispose of the used notebook properly according to federal, state and local laws.

Responsible party:

Gateway, Inc.

7565 Irvine Center Drive

Irvine, CA 92618

Phone: 800-846-2000

Product:

SA1

SA1A

SA6

SA8

This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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APPENDIX A: Legal Information

California Proposition 65 Warning

Warning

This product contains chemicals known to the State of California to cause cancer, birth defects, and/or other reproductive harm. For additional information regarding this product warning, go to www.gateway.com/prop65 .

Mercury Warning

Hg

Warning

THE LAMP IN THIS DISPLAY CONTAINS MERCURY. DISPOSE ACCORDING TO

LOCAL, STATE, AND FEDERAL LAW.

Telecommunications per Part 68 of the Code of Federal

Regulations (CFR 47) (applicable to products fitted with

USA modems)

Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer

Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.

A telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five

(5). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information.

When programming or making test calls to emergency numbers:

Remain on the line and briefly explain to the dispatcher the reason for the call.

Perform such activities in the off-peak hours such as early morning or late evenings.

The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement.

www.gateway.com

Canada

Industry Canada (IC) Intentional emitter per RSS 210

Caution

To prevent radio interference to licensed service or co-channel Mobile

Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in Canada if an Industry

Canada ID number is on the system label.

Caution

Wireless devices are not user-serviceable. Do not modify them in any way.

Modification to a wireless device will void the authorization to use it. Contact

Gateway for service.

Caution

The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook.

Caution

The 802.11A radio LAN your notebook may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.

As a general guideline, a separation of 8 inches (20 cm) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Unintentional emitter per ICES-003

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.

Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

91

Japan

APPENDIX A: Legal Information

Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Warning

To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate.

Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

Japanese Modem Notice

All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser

Products” under a US Department of Health and Human Services (DHHS) Radiation Performance

Standard. Should the unit ever need servicing, contact an authorized service location.

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Environmental information

The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health.

To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.

Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste stream (residential garbage collection). The “Crossed-Out Waste Bin” label affixed to this product is your reminder to dispose of your “end of life” product properly.

Substances such as glass, plastics, and certain chemical compounds are highly recoverable, recyclable, and reusable. You can do your part for the environment by following these simple steps:

When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling.

In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area.

If you need further assistance in recycling, reusing, or trading in your “end of life” product, you may contact us at the Customer Care number listed in your product’s user guide and we will be glad to help you with your effort.

Finally, we suggest that you practice other environmentally friendly actions by understanding and using the energy-saving features of this product (where applicable), recycling the inner and outer packaging (including shipping containers) this product was delivered in, and by disposing of or recycling used batteries properly.

With your help, we can reduce the amount of natural resources needed to produce electrical and electronic equipment, minimize the use of landfills for the disposal of “end of life” products, and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly.

For additional recycling information specific to your area, please go to www.gateway.com/recycle.html

.

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APPENDIX A: Legal Information

Notices

Copyright © 2008 Gateway, Inc.

All Rights Reserved

7565 Irvine Center Drive

Irvine, CA 92618 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from

Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions.

Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com

. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of

Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks of Intel Corporation. Microsoft, MS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Macrovision statement

If your notebook has a DVD drive and an analog TV Out port, the following paragraph applies:

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

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